2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	59	1	18	6	76	24	106
2017	PC-02	23	60	0	13	3	83	17	30
2017	PC-03	14	63	0	16	6	78	22	49
2017	PC-04	18	41	6	29	6	59	35	17
2014	PC	25	55	9	8	4	79	12	77
2014	PC-02	29	41	12	12	6	71	18	17
2014	PC-03	29	50	6	12	3	79	15	34
2014	PC-04	15	65	15	0	5	80	5	20
2011	PC	30	53	1	13	3	83	16	125
2011	PC-02	26	63	0	11	0	89	11	38
2011	PC-03	34	48	2	12	4	82	16	50
2011	PC-04	21	54	0	17	8	75	25	24
2008	PC	22	53	9	14	1	75	16	77
2008	PC-02	12	68	4	16	0	80	16	25
2008	PC-03	10	61	13	16	0	71	16	31
2008	PC-04	42	33	8	17	0	75	17	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	65	23	6	3	1	0	3	90	4	106
2017	PC-02	73	17	10	0	0	0	0	90	0	30
2017	PC-03	67	16	4	4	2	0	6	89	7	49
2017	PC-04	53	41	6	0	0	0	0	94	0	17
2014	PC	74	16	5	3	0	1	1	92	3	77
2014	PC-02	82	12	6	0	0	0	0	94	0	17
2014	PC-03	71	15	3	6	0	3	3	91	6	34
2014	PC-04	70	25	5	0	0	0	0	95	0	20
2011	PC	70	21	3	3	0	2	1	93	3	125
2011	PC-02	58	26	8	5	0	3	0	86	5	38
2011	PC-03	68	26	0	4	0	0	2	96	4	50
2011	PC-04	79	13	4	0	0	4	0	96	0	24
2008	PC	74	21	0	4	0	0	1	96	4	78
2008	PC-02	80	20	0	0	0	0	0	100	0	25
2008	PC-03	63	31	0	6	0	0	0	94	6	32
2008	PC-04	83	8	0	8	0	0	0	92	8	12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	67	12	6	7	5	0	4	82	12	106
2017	PC-02	80	13	7	0	0	0	0	93	0	30
2017	PC-03	67	6	4	10	6	0	6	78	17	49
2017	PC-04	53	12	6	12	12	0	6	69	25	17
2014	PC	68	13	1	9	5	1	3	84	15	77
2014	PC-02	76	6	6	12	0	0	0	82	12	17
2014	PC-03	65	12	0	12	6	0	6	81	19	34
2014	PC-04	70	20	0	5	5	0	0	90	10	20
2011	PC	66	13	6	7	5	0	3	82	12	125
2011	PC-02	68	13	8	3	8	0	0	82	11	38
2011	PC-03	64	10	2	14	6	0	4	77	21	50
2011	PC-04	63	25	8	0	0	0	4	91	0	24
2008	PC	70	16	4	4	4	0	3	88	8	77
2008	PC-02	75	17	0	0	4	0	4	96	4	24
2008	PC-03	59	22	3	9	6	0	0	81	16	32
2008	PC-04	75	8	17	0	0	0	0	83	0	12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	53	11	10	4	75	14	106
2017	PC-02	23	50	17	3	7	73	10	30
2017	PC-03	19	49	10	18	4	67	22	49
2017	PC-04	24	65	6	6	0	88	6	17
2014	PC	39	42	6	5	8	81	13	77
2014	PC-02	35	41	6	12	6	76	18	17
2014	PC-03	41	41	6	0	12	82	12	34
2014	PC-04	35	45	5	10	5	80	15	20
2011	PC	34	45	11	6	3	79	10	125
2011	PC-02	26	50	13	5	5	76	11	38
2011	PC-03	36	44	10	8	2	80	10	50
2011	PC-04	29	50	13	4	4	79	8	24

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	47	10	10	8	0	72	18	106
2017	PC-02	23	40	13	10	13	0	63	23	30
2017	PC-03	31	47	6	12	4	0	78	16	49
2017	PC-04	6	65	18	12	0	0	71	12	17
2014	PC	27	43	13	10	6	0	70	17	77
2014	PC-02	0	53	18	24	6	0	53	29	17
2014	PC-03	41	38	9	3	9	0	79	12	34
2014	PC-04	20	45	20	10	5	0	65	15	20
2011	PC	22	39	19	15	4	1	61	19	125
2011	PC-02	8	32	24	26	8	3	41	35	38
2011	PC-03	24	40	24	8	4	0	64	12	50
2011	PC-04	33	42	8	17	0	0	75	17	24
2008	PC	23	35	22	18	1	0	58	19	77
2008	PC-02	20	48	16	16	0	0	68	16	25
2008	PC-03	16	35	35	13	0	0	52	13	31
2008	PC-04	33	25	8	25	8	0	58	33	12

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	37	7	7	1	86	8	106
2017	PC-02	60	23	7	10	0	83	10	30
2017	PC-03	51	37	4	6	2	88	8	49
2017	PC-04	24	59	12	6	0	82	6	17
2014	PC	39	45	10	4	1	84	5	77
2014	PC-02	47	29	12	12	0	76	12	17
2014	PC-03	41	44	12	0	3	85	3	34
2014	PC-04	20	70	5	5	0	90	5	20
2011	PC	42	48	4	5	1	90	6	125
2011	PC-02	34	50	11	5	0	84	5	38
2011	PC-03	38	56	0	4	2	94	6	50
2011	PC-04	50	42	0	8	0	92	8	24
2008	PC	40	46	9	5	0	86	5	78
2008	PC-02	36	48	12	4	0	84	4	25
2008	PC-03	38	47	13	3	0	84	3	32
2008	PC-04	50	50	0	0	0	100	0	12

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	39	4	4	2	91	6	106
2017	PC-02	47	37	13	3	0	83	3	30
2017	PC-03	57	35	0	4	4	92	8	49
2017	PC-04	41	59	0	0	0	100	0	17
2014	PC	40	52	3	5	0	92	5	77
2014	PC-02	35	47	6	12	0	82	12	17
2014	PC-03	44	50	0	6	0	94	6	34
2014	PC-04	30	70	0	0	0	100	0	20
2011	PC	43	50	4	3	0	93	3	125
2011	PC-02	34	55	8	3	0	89	3	38
2011	PC-03	44	50	2	4	0	94	4	50
2011	PC-04	50	42	4	4	0	92	4	24
2008	PC	37	50	6	5	1	87	6	78
2008	PC-02	32	56	4	4	4	88	8	25
2008	PC-03	31	53	6	9	0	84	9	32
2008	PC-04	67	33	0	0	0	100	0	12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	39	42	8	9	2	0	1	82	11	105
2017	PC-02	33	40	13	13	0	0	0	73	13	30
2017	PC-03	41	43	6	6	2	0	2	85	8	49
2017	PC-04	31	50	6	13	0	0	0	81	13	16
2014	PC	43	36	12	6	1	1	0	80	8	77
2014	PC-02	29	47	18	6	0	0	0	76	6	17
2014	PC-03	53	21	15	9	0	3	0	76	9	34
2014	PC-04	35	50	5	5	5	0	0	85	10	20

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	39	8	8	5	1	80	12	106
2017	PC-02	60	27	3	7	0	3	90	7	30
2017	PC-03	33	49	10	4	4	0	82	8	49
2017	PC-04	29	41	6	12	12	0	71	24	17
2014	PC	40	38	6	9	6	0	78	16	77
2014	PC-02	35	41	0	18	6	0	76	24	17
2014	PC-03	44	38	6	6	6	0	82	12	34
2014	PC-04	35	35	10	10	10	0	70	20	20
2011	PC	38	38	6	12	6	0	76	18	125
2011	PC-02	50	29	5	8	8	0	79	16	38
2011	PC-03	36	38	8	14	4	0	74	18	50
2011	PC-04	29	54	0	8	8	0	83	17	24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	39	6	14	10	1	2	69	25	106
2017	PC-02	27	37	3	20	7	3	3	68	29	30
2017	PC-03	31	39	8	12	8	0	2	71	21	49
2017	PC-04	12	59	6	6	18	0	0	71	24	17
2014	PC	29	23	10	17	17	1	3	54	35	77
2014	PC-02	12	18	18	18	29	0	6	31	50	17
2014	PC-03	35	26	9	18	9	0	3	64	27	34
2014	PC-04	25	25	5	20	25	0	0	50	45	20
2011	PC	25	26	6	17	18	2	5	55	38	125
2011	PC-02	26	32	5	16	11	3	8	65	29	38
2011	PC-03	22	26	4	18	26	0	4	50	46	50
2011	PC-04	33	21	8	21	17	0	0	54	38	24
2008	PC	24	23	9	21	17	4	3	51	40	78
2008	PC-02	24	20	8	32	16	0	0	44	48	25
2008	PC-03	25	31	6	13	16	3	6	62	31	32
2008	PC-04	33	17	25	17	8	0	0	50	25	12

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	54	6	5	5	0	85	9	106
2017	PC-02	47	37	7	7	3	0	83	10	30
2017	PC-03	27	55	6	4	8	0	82	12	49
2017	PC-04	18	71	6	6	0	0	88	6	17
2014	PC	18	55	13	10	4	0	73	14	77
2014	PC-02	18	59	12	12	0	0	76	12	17
2014	PC-03	26	47	9	15	3	0	74	18	34
2014	PC-04	5	70	10	5	10	0	75	15	20
2011	PC	24	49	14	10	3	0	73	13	125
2011	PC-02	18	37	24	16	5	0	55	21	38
2011	PC-03	22	52	14	8	4	0	74	12	50
2011	PC-04	29	63	8	0	0	0	92	0	24
2008	PC	29	46	10	10	3	1	77	13	78
2008	PC-02	8	60	16	12	4	0	68	16	25
2008	PC-03	34	38	13	13	0	3	74	13	32
2008	PC-04	58	42	0	0	0	0	100	0	12

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	41	17	15	8	0	60	23	106
2017	PC-02	23	40	20	13	3	0	63	17	30
2017	PC-03	21	41	14	18	6	0	61	24	49
2017	PC-04	6	53	18	12	12	0	59	24	17
2014	PC	13	49	12	17	9	0	62	26	77
2014	PC-02	6	53	12	12	18	0	59	29	17
2014	PC-03	24	47	9	12	9	0	71	21	34
2014	PC-04	0	55	15	25	5	0	55	30	20
2011	PC	14	46	16	8	15	1	60	23	125
2011	PC-02	5	39	18	13	24	0	45	37	38
2011	PC-03	16	50	14	6	14	0	66	20	50
2011	PC-04	29	46	8	4	8	4	78	13	24

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	49	11	13	8	68	21	106
2017	PC-02	23	37	10	23	7	60	30	30
2017	PC-03	23	49	14	6	8	71	14	49
2017	PC-04	6	65	6	24	0	71	24	17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	53	9	5	3	0	83	8	106
2017	PC-02	33	43	13	7	3	0	77	10	30
2017	PC-03	31	53	10	4	2	0	84	6	49
2017	PC-04	18	71	6	6	0	0	88	6	17
2014	PC	26	58	10	3	3	0	84	5	77
2014	PC-02	18	76	0	6	0	0	94	6	17
2014	PC-03	35	41	18	3	3	0	76	6	34
2014	PC-04	10	85	0	0	5	0	95	5	20
2011	PC	30	49	14	6	2	0	78	7	125
2011	PC-02	16	47	18	13	5	0	63	18	38
2011	PC-03	34	52	14	0	0	0	86	0	50
2011	PC-04	42	50	8	0	0	0	92	0	24
2008	PC	31	53	5	8	1	3	86	9	78
2008	PC-02	16	60	8	8	4	4	79	13	25
2008	PC-03	34	47	3	13	0	3	84	13	32
2008	PC-04	42	50	8	0	0	0	92	0	12

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	47	15	9	8	67	18	106
2017	PC-02	27	47	10	7	10	73	17	30
2017	PC-03	19	47	20	6	8	65	14	49
2017	PC-04	12	59	12	12	6	71	18	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	44	8	4	0	88	4	106
2017	PC-02	50	40	7	3	0	90	3	30
2017	PC-03	39	45	10	6	0	84	6	49
2017	PC-04	41	53	6	0	0	94	0	17
2014	PC	42	48	9	1	0	90	1	77
2014	PC-02	41	53	6	0	0	94	0	17
2014	PC-03	47	41	12	0	0	88	0	34
2014	PC-04	30	60	5	5	0	90	5	20
2011	PC	46	46	6	2	1	91	3	125
2011	PC-02	29	55	8	5	3	84	8	38
2011	PC-03	48	44	6	2	0	92	2	50
2011	PC-04	63	33	4	0	0	96	0	24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	48	8	14	4	0	75	18	106
2017	PC-02	40	43	0	13	3	0	83	17	30
2017	PC-03	25	45	8	16	6	0	69	22	49
2017	PC-04	12	76	0	12	0	0	88	12	17
2014	PC	18	53	13	9	6	0	71	16	77
2014	PC-02	18	35	18	24	6	0	53	29	17
2014	PC-03	24	47	18	6	6	0	71	12	34
2014	PC-04	10	75	0	5	10	0	85	15	20
2011	PC	24	51	10	12	2	1	76	15	125
2011	PC-02	16	47	16	13	5	3	65	19	38
2011	PC-03	26	50	8	14	2	0	76	16	50
2011	PC-04	33	50	8	8	0	0	83	8	24

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	48	10	10	6	74	16	106
2017	PC-02	37	33	7	13	10	70	23	30
2017	PC-03	19	49	14	12	6	67	18	49
2017	PC-04	18	82	0	0	0	100	0	17
2014	PC	19	49	14	12	5	69	17	77
2014	PC-02	18	53	6	24	0	71	24	17
2014	PC-03	29	38	15	12	6	68	18	34
2014	PC-04	5	65	15	5	10	70	15	20

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	42	13	13	8	0	66	21	105
2017	PC-02	40	27	17	13	3	0	67	17	30
2017	PC-03	21	44	10	19	6	0	65	25	48
2017	PC-04	12	59	6	6	18	0	71	24	17
2014	PC	20	46	17	8	9	0	66	17	76
2014	PC-02	6	41	18	18	18	0	47	35	17
2014	PC-03	36	36	21	3	3	0	73	6	33
2014	PC-04	5	65	5	10	15	0	70	25	20
2011	PC	26	46	12	13	2	1	73	15	125
2011	PC-02	21	42	13	21	3	0	63	24	38
2011	PC-03	24	52	12	8	2	2	78	10	50
2011	PC-04	29	50	8	8	4	0	79	13	24

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	51	8	7	2	0	83	8	106
2017	PC-02	43	47	3	7	0	0	90	7	30
2017	PC-03	27	55	8	6	4	0	82	10	49
2017	PC-04	18	71	6	6	0	0	88	6	17
2014	PC	22	52	14	9	1	1	75	11	77
2014	PC-02	18	53	29	0	0	0	71	0	17
2014	PC-03	29	41	15	12	0	3	73	12	34
2014	PC-04	10	70	0	15	5	0	80	20	20
2011	PC	31	53	8	7	1	0	84	8	125
2011	PC-02	32	47	13	8	0	0	79	8	38
2011	PC-03	22	64	6	6	2	0	86	8	50
2011	PC-04	42	54	4	0	0	0	96	0	24
2008	PC	35	53	4	5	4	0	87	9	78
2008	PC-02	12	80	0	4	4	0	92	8	25
2008	PC-03	38	47	9	3	3	0	84	6	32
2008	PC-04	67	25	0	8	0	0	92	8	12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	41	20	9	5	66	14	106
2017	PC-02	40	40	13	3	3	80	7	30
2017	PC-03	23	41	24	10	2	63	12	49
2017	PC-04	6	47	29	12	6	53	18	17
2014	PC	32	31	21	9	6	64	16	77
2014	PC-02	35	24	24	6	12	59	18	17
2014	PC-03	35	35	18	9	3	71	12	34
2014	PC-04	20	30	25	15	10	50	25	20
2011	PC	18	39	23	11	8	58	19	125
2011	PC-02	21	55	18	3	3	76	5	38
2011	PC-03	20	34	26	14	6	54	20	50
2011	PC-04	13	25	29	17	17	38	33	24
2008	PC	10	36	32	8	14	46	22	78
2008	PC-02	12	24	48	8	8	36	16	25
2008	PC-03	13	44	22	9	13	56	22	32
2008	PC-04	8	42	17	8	25	50	33	12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	25	39	18	6	0	2	24	36	105
2017	PC-02	7	17	43	20	10	0	3	31	24	30
2017	PC-03	12	25	37	19	6	0	0	25	37	48
2017	PC-04	12	24	47	12	0	0	6	13	38	17
2014	PC	13	22	38	17	9	1	0	26	36	77
2014	PC-02	18	29	24	24	6	0	0	29	47	17
2014	PC-03	9	24	38	15	12	3	0	27	33	34
2014	PC-04	15	20	45	15	5	0	0	20	35	20
2011	PC	10	26	40	16	6	0	1	23	37	125
2011	PC-02	8	26	39	24	3	0	0	26	34	38
2011	PC-03	8	28	34	18	12	0	0	30	36	50
2011	PC-04	13	29	50	8	0	0	0	8	42	24
2008	PC	8	31	38	17	6	0	0	23	38	78
2008	PC-02	12	24	44	12	8	0	0	20	36	25
2008	PC-03	3	34	31	28	3	0	0	31	38	32
2008	PC-04	17	33	25	8	17	0	0	25	50	12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	8	26	28	26	11	1	2	37	34	105
2017	PC-02	10	20	23	30	10	3	3	43	32	30
2017	PC-03	6	25	27	25	17	0	0	42	31	48
2017	PC-04	6	29	41	18	0	0	6	19	38	17
2014	PC	13	23	26	22	13	3	0	36	37	77
2014	PC-02	24	29	18	18	12	0	0	29	53	17
2014	PC-03	12	12	21	35	15	6	0	53	25	34
2014	PC-04	10	40	45	0	5	0	0	5	50	20
2011	PC	18	22	23	26	10	0	1	36	40	125
2011	PC-02	8	29	26	29	8	0	0	37	37	38
2011	PC-03	18	18	18	30	16	0	0	46	36	50
2011	PC-04	33	29	25	13	0	0	0	13	63	24
2008	PC	17	28	27	19	9	0	0	28	45	78
2008	PC-02	24	24	36	12	4	0	0	16	48	25
2008	PC-03	13	28	25	25	9	0	0	34	41	32
2008	PC-04	25	25	17	33	0	0	0	33	50	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	33	26	9	3	0	2	12	62	105
2017	PC-02	20	33	27	13	3	0	3	17	55	30
2017	PC-03	27	29	29	10	4	0	0	15	56	48
2017	PC-04	41	35	18	0	0	0	6	0	81	17
2014	PC	29	30	25	9	6	1	0	16	59	77
2014	PC-02	29	29	18	12	12	0	0	24	59	17
2014	PC-03	24	26	32	12	3	3	0	15	52	34
2014	PC-04	40	35	15	5	5	0	0	10	75	20
2011	PC	19	34	24	17	4	0	2	21	54	125
2011	PC-02	16	24	26	21	11	0	3	32	41	38
2011	PC-03	22	38	22	16	0	0	2	16	61	50
2011	PC-04	13	50	29	4	4	0	0	8	63	24
2008	PC	21	27	35	12	4	1	1	16	49	78
2008	PC-02	16	16	40	16	4	4	4	22	35	25
2008	PC-03	22	31	38	6	3	0	0	9	53	32
2008	PC-04	25	33	25	8	8	0	0	17	58	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	8	20	39	23	8	0	3	31	28	105
2017	PC-02	7	13	37	23	13	0	7	39	21	30
2017	PC-03	6	21	44	23	6	0	0	29	27	48
2017	PC-04	12	29	29	18	6	0	6	25	44	17
2014	PC	14	21	26	30	8	1	0	38	36	77
2014	PC-02	12	12	29	35	12	0	0	47	24	17
2014	PC-03	12	18	32	32	3	3	0	36	30	34
2014	PC-04	15	40	15	20	10	0	0	30	55	20
2011	PC	10	16	42	21	9	2	2	31	26	125
2011	PC-02	5	8	45	24	16	0	3	41	14	38
2011	PC-03	6	16	44	26	6	2	0	33	22	50
2011	PC-04	17	33	33	13	4	0	0	17	50	24
2008	PC	9	21	45	17	9	0	0	26	29	78
2008	PC-02	4	16	48	12	20	0	0	32	20	25
2008	PC-03	9	19	50	16	6	0	0	22	28	32
2008	PC-04	17	42	25	17	0	0	0	17	58	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	22	36	16	7	0	5	24	39	106
2017	PC-02	10	13	30	23	10	0	13	38	27	30
2017	PC-03	16	22	41	12	8	0	0	21	39	49
2017	PC-04	12	47	24	12	0	0	6	13	63	17
2014	PC	21	27	30	10	9	1	1	20	49	77
2014	PC-02	29	24	24	6	12	0	6	19	56	17
2014	PC-03	15	24	41	9	9	3	0	18	39	34
2014	PC-04	30	35	10	15	10	0	0	25	65	20
2011	PC	29	23	26	11	8	2	2	20	54	125
2011	PC-02	26	16	32	16	5	3	3	22	44	38
2011	PC-03	26	26	24	12	10	2	0	22	53	50
2011	PC-04	38	25	29	8	0	0	0	8	63	24
2008	PC	19	29	27	19	4	1	0	23	49	78
2008	PC-02	28	24	24	16	4	4	0	21	54	25
2008	PC-03	6	41	25	22	6	0	0	28	47	32
2008	PC-04	25	25	33	17	0	0	0	17	50	12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	18	33	21	10	1	5	32	33	106
2017	PC-02	17	7	30	13	17	3	13	36	28	30
2017	PC-03	12	20	31	26	10	0	0	37	33	49
2017	PC-04	6	29	41	18	0	0	6	19	38	17
2014	PC	13	21	34	19	12	1	0	32	34	77
2014	PC-02	6	41	29	18	6	0	0	24	47	17
2014	PC-03	6	15	41	21	15	3	0	36	21	34
2014	PC-04	25	15	30	15	15	0	0	30	40	20
2011	PC	19	23	33	14	9	1	1	24	43	125
2011	PC-02	11	32	34	16	8	0	0	24	42	38
2011	PC-03	14	20	34	18	14	0	0	32	34	50
2011	PC-04	46	21	25	8	0	0	0	8	67	24
2008	PC	29	33	21	12	4	0	1	16	64	78
2008	PC-02	32	32	8	16	8	0	4	25	67	25
2008	PC-03	28	41	19	9	3	0	0	13	69	32
2008	PC-04	25	33	42	0	0	0	0	0	58	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	24	32	5	7	0	2	12	55	105
2017	PC-02	13	20	43	7	13	0	3	21	34	30
2017	PC-03	37	21	31	4	6	0	0	11	58	48
2017	PC-04	47	35	6	6	0	0	6	6	88	17
2014	PC	39	34	19	4	3	1	0	7	74	77
2014	PC-02	41	24	35	0	0	0	0	0	65	17
2014	PC-03	32	35	21	6	3	3	0	9	70	34
2014	PC-04	60	30	5	0	5	0	0	5	90	20

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	66	16	7	3	4	5	86	7	106
2017	PC-02	83	10	0	3	3	0	93	7	30
2017	PC-03	59	20	6	2	4	8	87	7	49
2017	PC-04	59	12	12	6	6	6	75	13	17
2014	PC	66	13	4	5	4	8	86	10	77
2014	PC-02	76	18	0	6	0	0	94	6	17
2014	PC-03	68	9	0	6	3	15	90	10	34
2014	PC-04	60	20	10	0	5	5	84	5	20
2011	PC	70	10	5	4	5	6	85	9	125
2011	PC-02	71	11	5	0	8	5	86	8	38
2011	PC-03	64	10	6	8	6	6	79	15	50
2011	PC-04	75	8	4	4	0	8	91	5	24
2008	PC	76	1	4	5	5	9	85	11	78
2008	PC-02	76	0	4	0	8	12	86	9	25
2008	PC-03	75	3	3	9	6	3	81	16	32
2008	PC-04	83	0	8	8	0	0	83	8	12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	36	17	12	8	6	4	59	22	106
2017	PC-02	20	37	17	10	7	7	3	63	19	30
2017	PC-03	19	35	14	14	4	8	6	62	21	49
2017	PC-04	12	47	18	12	12	0	0	59	24	17
2014	PC	27	27	16	16	6	4	4	59	24	77
2014	PC-02	18	12	29	18	18	0	6	31	38	17
2014	PC-03	38	24	9	12	3	9	6	72	17	34
2014	PC-04	15	45	15	20	5	0	0	60	25	20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	38	11	11	5	73	16	106
2017	PC-02	33	43	10	7	7	77	13	30
2017	PC-03	43	31	10	14	2	74	16	49
2017	PC-04	12	59	18	12	0	71	12	17
2014	PC	41	34	7	12	7	75	18	76
2014	PC-02	24	41	6	12	18	65	29	17
2014	PC-03	58	27	6	3	6	85	9	33
2014	PC-04	15	45	10	30	0	60	30	20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	38	12	7	8	1	0	73	14	106
2017	PC-02	43	33	13	3	7	0	0	77	10	30
2017	PC-03	35	33	14	10	6	2	0	69	17	49
2017	PC-04	18	65	12	0	6	0	0	82	6	17
2014	PC	41	47	1	5	4	0	1	89	9	76
2014	PC-02	24	41	6	18	12	0	0	65	29	17
2014	PC-03	53	38	0	3	3	0	3	94	6	34
2014	PC-04	26	74	0	0	0	0	0	100	0	19
2011	PC	29	44	12	9	6	1	0	73	15	125
2011	PC-02	18	45	13	13	8	3	0	65	22	38
2011	PC-03	36	42	10	10	2	0	0	78	12	50
2011	PC-04	17	50	17	4	13	0	0	67	17	24
2008	PC	26	37	8	22	8	0	0	63	29	78
2008	PC-02	12	44	8	20	16	0	0	56	36	25
2008	PC-03	34	31	3	28	3	0	0	66	31	32
2008	PC-04	42	25	17	17	0	0	0	67	17	12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	29	15	13	7	8	1	62	22	106
2017	PC-02	33	20	17	10	10	10	0	59	22	30
2017	PC-03	29	35	10	10	4	12	0	72	16	49
2017	PC-04	18	24	24	35	0	0	0	41	35	17
2014	PC	33	30	7	9	9	9	3	72	21	76
2014	PC-02	18	12	12	12	29	18	0	36	50	17
2014	PC-03	35	35	3	6	6	9	6	83	14	34
2014	PC-04	37	37	11	16	0	0	0	74	16	19
2011	PC	26	42	10	4	11	6	1	73	16	125
2011	PC-02	24	34	11	5	18	8	0	63	26	38
2011	PC-03	22	44	12	4	8	8	2	73	13	50
2011	PC-04	33	42	8	4	8	4	0	78	13	24
2008	PC	36	17	12	17	10	9	0	58	30	78
2008	PC-02	12	24	8	24	16	16	0	43	48	25
2008	PC-03	41	9	16	16	9	9	0	55	28	32
2008	PC-04	67	17	8	8	0	0	0	83	8	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	24	17	23	7	19	5	39	39	105
2017	PC-02	10	13	10	27	7	30	3	35	50	30
2017	PC-03	4	23	21	23	6	17	6	35	38	48
2017	PC-04	0	35	24	18	6	12	6	43	29	17
2014	PC	7	28	17	18	9	16	5	43	35	76
2014	PC-02	6	0	18	29	18	18	12	8	67	17
2014	PC-03	6	26	21	12	9	21	6	44	28	34
2014	PC-04	5	53	11	26	5	0	0	58	32	19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	40	10	7	3	80	9	106
2017	PC-02	43	30	10	17	0	73	17	30
2017	PC-03	47	41	10	0	2	88	2	49
2017	PC-04	29	53	12	0	6	82	6	17
2014	PC	45	39	9	5	1	84	7	76
2014	PC-02	24	53	18	0	6	76	6	17
2014	PC-03	62	24	9	6	0	85	6	34
2014	PC-04	26	63	0	11	0	89	11	19

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	47	11	8	9	0	72	17	106
2017	PC-02	33	47	7	0	13	0	80	13	30
2017	PC-03	25	57	8	4	6	0	82	10	49
2017	PC-04	12	41	24	12	12	0	53	24	17
2014	PC	35	40	13	4	8	0	75	12	77
2014	PC-02	41	35	18	0	6	0	76	6	17
2014	PC-03	53	26	3	6	12	0	79	18	34
2014	PC-04	10	60	20	5	5	0	70	10	20
2011	PC	27	37	11	16	9	0	64	25	125
2011	PC-02	21	29	11	24	16	0	50	39	38
2011	PC-03	28	44	14	8	6	0	72	14	50
2011	PC-04	33	33	4	21	8	0	67	29	24
2008	PC	19	31	16	19	13	1	51	33	77
2008	PC-02	16	28	16	20	20	0	44	40	25
2008	PC-03	23	35	13	16	10	3	60	27	31
2008	PC-04	25	25	33	8	8	0	50	17	12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	39	31	16	5	8	1	0	71	13	106
2017	PC-02	47	23	13	7	10	0	0	70	17	30
2017	PC-03	41	37	10	4	6	2	0	79	10	49
2017	PC-04	24	35	24	6	12	0	0	59	18	17
2014	PC	47	31	5	10	5	1	0	79	16	77
2014	PC-02	47	41	6	6	0	0	0	88	6	17
2014	PC-03	65	18	3	6	9	0	0	82	15	34
2014	PC-04	25	40	10	20	5	0	0	65	25	20
2011	PC	37	30	14	10	6	1	2	69	16	125
2011	PC-02	37	21	18	11	11	0	3	59	22	38
2011	PC-03	36	38	8	12	4	0	2	76	16	50
2011	PC-04	38	29	13	8	8	4	0	70	17	24
2008	PC	32	35	6	17	9	0	0	68	26	77
2008	PC-02	32	20	16	20	12	0	0	52	32	25
2008	PC-03	39	42	3	6	10	0	0	81	16	31
2008	PC-04	25	33	0	33	8	0	0	58	42	12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	38	8	9	9	1	0	73	19	106
2017	PC-02	37	33	7	3	17	3	0	72	21	30
2017	PC-03	41	41	2	12	4	0	0	82	16	49
2017	PC-04	24	35	18	12	12	0	0	59	24	17
2014	PC	40	32	9	13	5	0	0	73	18	77
2014	PC-02	41	35	18	6	0	0	0	76	6	17
2014	PC-03	62	15	6	12	6	0	0	76	18	34
2014	PC-04	5	60	5	20	10	0	0	65	30	20
2011	PC	38	34	12	7	8	0	1	72	15	124
2011	PC-02	35	27	14	11	14	0	0	62	24	37
2011	PC-03	40	32	12	10	6	0	0	72	16	50
2011	PC-04	33	42	17	0	8	0	0	75	8	24
2008	PC	29	40	9	12	10	0	0	69	22	77
2008	PC-02	28	32	16	8	16	0	0	60	24	25
2008	PC-03	35	48	0	6	10	0	0	84	16	31
2008	PC-04	25	25	17	33	0	0	0	50	33	12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	81	8	2	3	1	6	94	4	106
2017	PC-02	90	3	3	3	0	0	93	3	30
2017	PC-03	78	8	0	4	0	10	95	5	49
2017	PC-04	82	6	0	0	6	6	94	6	17
2014	PC	74	10	4	1	4	6	90	6	77
2014	PC-02	82	12	0	6	0	0	94	6	17
2014	PC-03	79	3	3	0	3	12	93	3	34
2014	PC-04	60	20	5	0	10	5	84	11	20
2011	PC	76	10	4	2	3	6	91	5	125
2011	PC-02	76	13	0	0	5	5	94	6	38
2011	PC-03	74	10	6	4	2	4	88	6	50
2011	PC-04	79	4	8	0	0	8	91	0	24
2008	PC	79	5	4	4	1	6	90	5	78
2008	PC-02	80	0	4	0	4	12	91	5	25
2008	PC-03	78	6	3	9	0	3	87	10	32
2008	PC-04	75	17	8	0	0	0	92	0	12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	46	37	4	6	6	2	0	85	12	106
2017	PC-02	57	27	7	0	7	3	0	86	7	30
2017	PC-03	47	35	4	8	4	2	0	83	12	49
2017	PC-04	35	47	0	12	6	0	0	82	18	17
2014	PC	53	22	6	5	1	6	5	85	7	77
2014	PC-02	59	12	12	0	0	6	12	86	0	17
2014	PC-03	56	18	9	6	0	9	3	83	7	34
2014	PC-04	45	45	0	5	5	0	0	90	10	20
2011	PC	38	32	7	10	10	2	1	72	21	125
2011	PC-02	42	26	8	16	5	3	0	70	22	38
2011	PC-03	40	28	4	12	14	0	2	69	27	50
2011	PC-04	38	38	13	0	8	4	0	78	9	24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	45	32	7	10	5	1	78	15	106
2017	PC-02	53	23	7	10	7	0	77	17	30
2017	PC-03	47	33	10	4	4	2	81	8	49
2017	PC-04	29	53	0	18	0	0	82	18	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	26	13	4	5	78	8	106
2017	PC-02	53	27	7	3	10	80	13	30
2017	PC-03	61	22	12	2	2	84	4	49
2017	PC-04	35	41	18	6	0	76	6	17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	34	13	6	10	1	71	16	106
2017	PC-02	40	33	7	7	13	0	73	20	30
2017	PC-03	39	35	14	4	6	2	75	10	49
2017	PC-04	24	47	6	12	12	0	71	24	17
2014	PC	48	27	10	9	5	0	75	14	77
2014	PC-02	53	29	0	18	0	0	82	18	17
2014	PC-03	62	18	6	6	9	0	79	15	34
2014	PC-04	25	45	15	10	5	0	70	15	20

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	32	19	3	3	3	32	60	10	31
2017	PC-04	0	36	21	7	0	0	36	56	11	14
2014	PC	9	32	32	9	9	9	0	45	20	22
2014	PC-04	8	31	46	0	15	0	0	38	15	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	35	21	17	3	5	57	21	106
2017	PC-02	33	30	13	17	0	7	68	18	30
2017	PC-03	14	37	29	14	2	4	53	17	49
2017	PC-04	18	35	12	29	0	6	56	31	17
2014	PC	20	33	18	16	5	8	57	23	76
2014	PC-02	24	24	24	6	12	12	53	20	17
2014	PC-03	29	29	18	12	6	6	63	19	34
2014	PC-04	0	37	21	37	0	5	39	39	19
2011	PC	19	25	26	15	10	6	47	26	125
2011	PC-02	18	18	16	26	11	11	41	41	38
2011	PC-03	22	22	34	10	12	0	44	22	50
2011	PC-04	13	29	29	13	8	8	45	23	24

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	41	16	20	8	1	56	28	106
2017	PC-02	20	50	10	13	3	3	72	17	30
2017	PC-03	14	33	20	24	8	0	47	33	49
2017	PC-04	12	35	24	29	0	0	47	29	17
2014	PC	17	36	22	16	7	3	54	23	76
2014	PC-02	12	18	35	24	12	0	29	35	17
2014	PC-03	24	38	12	15	6	6	66	22	34
2014	PC-04	11	37	32	16	5	0	47	21	19
2011	PC	14	27	20	16	22	1	42	38	125
2011	PC-02	13	29	18	18	18	3	43	38	38
2011	PC-03	18	24	22	12	24	0	42	36	50
2011	PC-04	8	13	25	29	25	0	21	54	24
2008	PC	12	37	14	21	15	1	49	36	78
2008	PC-02	12	44	8	24	12	0	56	36	25
2008	PC-03	9	31	19	25	13	3	42	39	32
2008	PC-04	25	50	0	0	25	0	75	25	12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	31	21	24	12	2	42	37	106
2017	PC-02	10	37	23	17	13	0	47	30	30
2017	PC-03	12	29	20	24	10	4	43	36	49
2017	PC-04	12	18	24	41	6	0	29	47	17
2014	PC	4	43	21	22	8	1	48	31	76
2014	PC-02	0	41	18	18	24	0	41	41	17
2014	PC-03	9	44	18	24	3	3	55	27	34
2014	PC-04	0	32	32	32	5	0	32	37	19
2011	PC	7	29	18	28	14	4	38	44	125
2011	PC-02	8	26	18	26	13	8	37	43	38
2011	PC-03	6	32	20	22	16	4	40	40	50
2011	PC-04	4	17	17	46	17	0	21	63	24
2008	PC	5	28	23	23	13	8	36	39	78
2008	PC-02	0	28	32	20	12	8	30	35	25
2008	PC-03	3	28	22	31	9	6	33	43	32
2008	PC-04	25	25	8	8	17	17	60	30	12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	26	28	14	12	7	41	28	106
2017	PC-02	17	33	13	17	13	7	54	32	30
2017	PC-03	12	18	35	14	12	8	33	29	49
2017	PC-04	12	29	35	12	6	6	44	19	17
2014	PC	12	33	18	16	14	7	48	32	76
2014	PC-02	6	24	18	24	18	12	33	47	17
2014	PC-03	21	26	18	9	18	9	52	29	34
2014	PC-04	0	37	26	26	11	0	37	37	19
2011	PC	14	32	11	19	17	7	49	39	125
2011	PC-02	11	32	5	13	26	13	48	45	38
2011	PC-03	14	34	16	16	16	4	50	33	50
2011	PC-04	4	29	8	42	13	4	35	57	24
2008	PC	8	36	14	21	17	5	46	39	78
2008	PC-02	0	24	12	32	20	12	27	59	25
2008	PC-03	9	38	13	25	13	3	48	39	32
2008	PC-04	25	50	8	0	17	0	75	17	12

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	30	21	25	14	1	39	40	106
2017	PC-02	10	37	7	23	20	3	48	45	30
2017	PC-03	10	31	22	24	12	0	41	37	49
2017	PC-04	6	18	18	47	12	0	24	59	17
2014	PC	4	47	25	11	12	1	51	23	75
2014	PC-02	6	24	29	18	24	0	29	41	17
2014	PC-03	3	53	24	9	9	3	58	18	34
2014	PC-04	0	53	26	11	11	0	53	21	19
2011	PC	6	34	17	29	14	1	40	43	125
2011	PC-02	8	24	21	34	11	3	32	46	38
2011	PC-03	4	36	18	26	16	0	40	42	50
2011	PC-04	4	29	13	38	17	0	33	54	24
2008	PC	8	31	21	28	9	4	40	39	78
2008	PC-02	8	32	24	20	12	4	42	33	25
2008	PC-03	3	28	22	38	6	3	32	45	32
2008	PC-04	17	50	0	17	17	0	67	33	12

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	45	19	17	2	0	62	19	106
2017	PC-02	20	53	17	7	3	0	73	10	30
2017	PC-03	14	47	18	20	0	0	61	20	49
2017	PC-04	18	24	29	29	0	0	41	29	17
2014	PC	16	49	14	14	4	3	66	19	76
2014	PC-02	6	53	12	18	6	6	63	25	17
2014	PC-03	24	38	21	12	6	0	62	18	34
2014	PC-04	11	58	11	16	0	5	72	17	19
2011	PC	14	48	17	14	6	2	63	20	125
2011	PC-02	11	39	16	21	8	5	53	31	38
2011	PC-03	14	52	22	10	2	0	66	12	50
2011	PC-04	8	58	8	13	13	0	67	25	24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	56	13	3	2	0	82	5	106
2017	PC-02	30	50	10	10	0	0	80	10	30
2017	PC-03	21	59	16	0	4	0	80	4	49
2017	PC-04	41	41	18	0	0	0	82	0	17
2014	PC	45	41	7	7	0	1	87	7	76
2014	PC-02	41	47	0	6	0	6	94	6	17
2014	PC-03	62	29	6	3	0	0	91	3	34
2014	PC-04	21	53	11	16	0	0	74	16	19
2011	PC	29	50	16	4	0	2	80	4	125
2011	PC-02	37	37	16	8	0	3	76	8	38
2011	PC-03	24	54	18	2	0	2	80	2	50
2011	PC-04	21	54	21	4	0	0	75	4	24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	39	19	20	6	0	0	56	25	106
2017	PC-02	20	33	17	30	0	0	0	53	30	30
2017	PC-03	14	41	20	18	6	0	0	55	24	49
2017	PC-04	12	53	18	18	0	0	0	65	18	17
2014	PC	29	43	13	11	3	1	0	73	13	76
2014	PC-02	29	41	29	0	0	0	0	71	0	17
2014	PC-03	35	38	9	12	3	3	0	76	15	34
2014	PC-04	11	58	11	16	5	0	0	68	21	19
2011	PC	19	34	18	15	8	4	1	56	24	125
2011	PC-02	16	37	18	11	11	8	0	57	23	38
2011	PC-03	20	34	18	20	6	0	2	55	27	50
2011	PC-04	13	42	21	17	8	0	0	54	25	24
2008	PC	17	36	13	16	10	8	0	58	28	77
2008	PC-02	4	28	20	20	16	12	0	36	41	25
2008	PC-03	19	48	10	6	10	6	0	72	17	31
2008	PC-04	25	33	8	25	0	8	0	64	27	12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	36	21	22	8	2	0	49	30	106
2017	PC-02	13	33	23	23	3	3	0	48	28	30
2017	PC-03	14	35	20	20	8	2	0	50	29	49
2017	PC-04	6	35	24	35	0	0	0	41	35	17
2014	PC	22	33	14	12	9	8	1	61	23	76
2014	PC-02	18	24	18	18	6	12	6	50	29	17
2014	PC-03	26	29	15	12	9	9	0	61	23	34
2014	PC-04	16	47	11	5	16	5	0	67	22	19
2011	PC	10	33	25	17	9	6	1	46	27	125
2011	PC-02	8	32	29	8	13	11	0	44	24	38
2011	PC-03	12	34	24	22	4	2	2	48	27	50
2011	PC-04	8	33	21	17	17	4	0	43	35	24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	21	21	21	15	9	1	37	40	106
2017	PC-02	13	20	17	20	10	17	3	42	38	30
2017	PC-03	17	24	18	22	14	4	0	43	38	49
2017	PC-04	6	12	24	29	18	12	0	20	53	17
2014	PC	12	26	16	12	18	14	3	45	36	77
2014	PC-02	18	24	6	18	18	18	0	50	43	17
2014	PC-03	15	26	24	9	15	12	0	47	27	34
2014	PC-04	0	25	15	15	25	20	0	31	50	20
2011	PC	6	24	16	16	22	14	2	35	46	125
2011	PC-02	8	24	18	8	26	16	0	38	41	38
2011	PC-03	6	20	10	28	18	12	6	32	56	50
2011	PC-04	0	29	21	8	33	8	0	32	45	24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	17	9	7	4	1	9	78	12	106
2017	PC-02	70	7	10	0	0	0	13	88	0	30
2017	PC-03	47	20	10	10	4	0	8	73	16	49
2017	PC-04	47	18	0	12	6	6	12	79	21	17
2014	PC	53	22	12	5	1	1	5	81	7	77
2014	PC-02	53	24	12	6	0	6	0	81	6	17
2014	PC-03	56	24	9	3	0	0	9	87	3	34
2014	PC-04	50	20	20	5	0	0	5	74	5	20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	63	22	4	2	0	3	7	94	2	106
2017	PC-02	73	13	0	0	0	7	7	100	0	30
2017	PC-03	61	24	4	2	0	0	8	93	2	49
2017	PC-04	47	35	12	0	0	0	6	88	0	17
2014	PC	62	21	8	3	1	3	3	88	4	77
2014	PC-02	71	12	6	6	0	6	0	88	6	17
2014	PC-03	65	21	9	0	0	0	6	91	0	34
2014	PC-04	55	30	10	5	0	0	0	85	5	20
2011	PC	74	12	6	2	0	2	3	92	3	125
2011	PC-02	63	18	8	3	0	5	3	89	3	38
2011	PC-03	80	8	2	4	0	2	4	94	4	50
2011	PC-04	79	13	4	0	0	0	4	96	0	24
2008	PC	67	21	8	0	1	1	3	91	1	78
2008	PC-02	60	20	12	0	4	4	0	83	4	25
2008	PC-03	66	25	6	0	0	0	3	94	0	32
2008	PC-04	75	17	8	0	0	0	0	92	0	12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	36	21	11	10	0	58	22	106
2017	PC-02	33	27	17	13	10	0	60	23	30
2017	PC-03	23	37	22	6	12	0	59	18	49
2017	PC-04	6	41	24	29	0	0	47	29	17
2014	PC	14	38	13	18	11	5	56	31	76
2014	PC-02	0	35	12	29	18	6	38	50	17
2014	PC-03	24	38	15	9	9	6	66	19	34
2014	PC-04	5	42	11	26	11	5	50	39	19
2011	PC	21	30	14	18	14	3	53	33	125
2011	PC-02	11	32	11	21	21	5	44	44	38
2011	PC-03	22	32	20	12	10	4	56	23	50
2011	PC-04	25	33	8	17	17	0	58	33	24
2008	PC	27	29	19	15	8	1	57	23	78
2008	PC-02	24	20	36	12	8	0	44	20	25
2008	PC-03	28	28	19	13	9	3	58	23	32
2008	PC-04	33	42	0	17	8	0	75	25	12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	38	10	22	11	2	2	55	34	106
2017	PC-02	20	33	17	13	13	3	0	55	28	30
2017	PC-03	12	41	4	24	12	2	4	57	39	49
2017	PC-04	18	35	6	35	6	0	0	53	41	17
2014	PC	16	34	16	13	16	3	3	53	31	76
2014	PC-02	0	24	24	6	41	6	0	25	50	17
2014	PC-03	18	35	12	18	9	3	6	58	29	34
2014	PC-04	21	47	16	11	5	0	0	68	16	19
2011	PC	12	30	10	19	25	2	2	43	46	125
2011	PC-02	5	34	5	18	34	3	0	41	54	38
2011	PC-03	10	26	12	24	22	4	2	38	49	50
2011	PC-04	21	21	21	17	21	0	0	42	38	24
2008	PC	13	36	8	26	15	3	0	50	42	78
2008	PC-02	4	32	4	36	20	4	0	38	58	25
2008	PC-03	13	34	16	25	9	3	0	48	35	32
2008	PC-04	33	58	0	0	8	0	0	92	8	12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	59	17	7	5	3	71	12	105
2017	PC-02	17	57	10	7	7	3	76	14	30
2017	PC-03	8	51	22	10	4	4	62	15	49
2017	PC-04	6	76	18	0	0	0	82	0	17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	46	21	4	2	3	73	6	105
2017	PC-02	27	50	17	7	0	0	77	7	30
2017	PC-03	27	45	20	2	0	6	76	2	49
2017	PC-04	19	44	25	6	6	0	63	13	16
2014	PC	34	47	9	3	3	4	85	5	76
2014	PC-02	29	47	12	6	0	6	81	6	17
2014	PC-03	41	41	9	0	3	6	88	3	34
2014	PC-04	16	63	11	5	5	0	79	11	19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	55	10	6	1	1	83	7	105
2017	PC-02	47	43	7	3	0	0	90	3	30
2017	PC-03	21	60	15	4	0	0	81	4	48
2017	PC-04	18	65	6	6	0	6	88	6	17
2014	PC	32	45	14	4	4	1	77	8	76
2014	PC-02	29	47	18	0	6	0	76	6	17
2014	PC-03	38	38	15	3	3	3	79	6	34
2014	PC-04	11	58	16	11	5	0	68	16	19
2011	PC	27	41	18	7	4	3	70	12	125
2011	PC-02	26	39	24	3	3	5	69	6	38
2011	PC-03	24	42	16	10	4	4	69	15	50
2011	PC-04	17	42	21	13	8	0	58	21	24

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	47	8	10	0	82	10	105
2017	PC-02	57	23	13	7	0	80	7	30
2017	PC-03	31	56	2	10	0	88	10	48
2017	PC-04	24	59	12	6	0	82	6	17
2014	PC	39	51	4	3	3	91	5	76
2014	PC-02	29	59	0	6	6	88	12	17
2014	PC-03	50	41	3	3	3	91	6	34
2014	PC-04	21	68	11	0	0	89	0	19
2011	PC	29	50	11	6	4	78	10	125
2011	PC-02	24	58	5	8	5	82	13	38
2011	PC-03	30	46	12	8	4	76	12	50
2011	PC-04	25	42	25	4	4	67	8	24
2008	PC	27	47	8	14	4	74	18	78
2008	PC-02	28	40	12	12	8	68	20	25
2008	PC-03	22	56	6	13	3	78	16	32
2008	PC-04	42	33	0	25	0	75	25	12

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	48	13	14	4	1	68	18	105
2017	PC-02	33	40	7	17	3	0	73	20	30
2017	PC-03	21	48	12	15	2	2	70	17	48
2017	PC-04	6	53	35	6	0	0	59	6	17
2014	PC	16	44	21	13	5	1	61	18	77
2014	PC-02	6	29	29	18	12	6	38	31	17
2014	PC-03	24	47	18	6	6	0	71	12	34
2014	PC-04	10	45	20	25	0	0	55	25	20
2011	PC	16	39	20	17	7	1	56	24	125
2011	PC-02	16	32	26	24	3	0	47	26	38
2011	PC-03	16	42	18	12	10	2	59	22	50
2011	PC-04	13	42	21	17	8	0	54	25	24

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	49	12	12	4	71	16	105
2017	PC-02	37	40	3	20	0	77	20	30
2017	PC-03	23	50	12	10	4	73	15	48
2017	PC-04	6	71	18	6	0	76	6	17
2014	PC	14	51	14	17	4	65	21	77
2014	PC-02	6	41	24	24	6	47	29	17
2014	PC-03	18	62	6	9	6	79	15	34
2014	PC-04	10	40	20	30	0	50	30	20
2011	PC	18	41	17	19	5	59	24	124
2011	PC-02	18	34	18	26	3	53	29	38
2011	PC-03	18	47	12	12	10	65	22	49
2011	PC-04	13	38	25	25	0	50	25	24
2008	PC	22	33	18	19	8	55	27	78
2008	PC-02	4	40	32	12	12	44	24	25
2008	PC-03	25	38	13	22	3	63	25	32
2008	PC-04	50	17	8	25	0	67	25	12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	32	18	11	8	7	0	60	20	105
2017	PC-02	33	27	17	10	7	7	0	64	18	30
2017	PC-03	21	42	15	6	10	6	0	67	18	48
2017	PC-04	18	18	35	24	0	6	0	38	25	17
2014	PC	13	30	18	22	10	6	0	46	35	77
2014	PC-02	12	24	24	24	12	6	0	38	38	17
2014	PC-03	21	26	15	21	9	9	0	52	32	34
2014	PC-04	0	40	25	20	15	0	0	40	35	20
2011	PC	16	25	24	18	14	3	0	42	33	125
2011	PC-02	11	24	34	13	18	0	0	34	32	38
2011	PC-03	26	24	14	18	12	6	0	53	32	50
2011	PC-04	4	25	38	25	8	0	0	29	33	24
2008	PC	18	24	10	28	9	9	1	47	41	78
2008	PC-02	4	16	8	44	12	16	0	24	67	25
2008	PC-03	16	34	13	25	3	9	0	55	31	32
2008	PC-04	50	17	8	8	17	0	0	67	25	12

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PC	31	31	38	106
2017	PC-02	23	37	40	30
2017	PC-03	33	33	35	49
2017	PC-04	29	18	53	17
2014	PC	31	34	35	77
2014	PC-02	24	35	41	17
2014	PC-03	35	38	26	34
2014	PC-04	30	25	45	20
2011	PC	38	30	32	125
2011	PC-02	34	32	34	38
2011	PC-03	34	38	28	50
2011	PC-04	50	17	33	24

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PC	12	33	48	6	0	0	33
2017	PC-03	25	25	38	13	0	0	16
2014	PC	13	21	46	17	9999	4	24
2014	PC-03	17	17	42	17	9999	8	12
2011	PC	8	23	40	15	9999	15	48
2011	PC-02	8	23	46	8	9999	15	13
2011	PC-03	6	29	47	18	9999	0	17
2011	PC-04	0	17	25	17	9999	42	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	21	79	106
2017	PC-02	27	73	30
2017	PC-03	10	90	49
2014	PC	18	82	77
2014	PC-02	29	71	17

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	27	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	55	22
2014	PC	64	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PC	0	22
2014	PC	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PC	23	22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PC	55	22
2014	PC	36	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PC	59	22
2014	PC	36	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PC	50	22
2014	PC	43	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PC	41	22
2014	PC	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PC	27	22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PC	64	22
2014	PC	57	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PC	36	22
2014	PC	36	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	PC	0	22
2014	PC	0	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PC	0	22
2014	PC	0	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PC	41	22
2014	PC	57	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PC	41	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	59	22
2014	PC	64	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PC	27	22
2014	PC	36	14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PC	23	22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PC	0	22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PC	27	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	0	22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PC	36	22

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PC	0	22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PC	36	22
2014	PC	69	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	PC	0	22

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	36	22
2014	PC	77	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PC	0	22

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	23	22
2014	PC	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	91	9	22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	17	22	11	6	32	6	38	27	106
2017	PC-02	13	10	27	7	7	33	3	37	21	30
2017	PC-03	2	18	16	18	2	35	8	36	36	49
2017	PC-04	12	18	29	6	0	29	6	45	9	17
2014	PC	9	17	23	3	6	32	9	44	16	77
2014	PC-02	6	12	35	6	6	18	18	27	18	17
2014	PC-03	9	21	15	3	6	38	9	56	17	34
2014	PC-04	10	20	30	0	10	30	0	43	14	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	38	20	8	6	14	0	60	16	106
2017	PC-02	20	20	20	10	10	20	0	50	25	30
2017	PC-03	12	43	22	6	2	14	0	64	9	49
2017	PC-04	12	41	24	12	0	12	0	60	13	17
2014	PC	22	30	22	5	6	13	1	61	14	77
2014	PC-02	24	18	12	18	6	18	6	54	31	17
2014	PC-03	24	35	24	3	6	9	0	65	10	34
2014	PC-04	15	30	35	0	10	10	0	50	11	20
2011	PC	18	44	22	7	4	5	0	65	12	124
2011	PC-02	13	47	18	13	3	5	0	64	17	38
2011	PC-03	20	42	20	8	4	6	0	66	13	50
2011	PC-04	13	48	30	0	9	0	0	61	9	23

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	53	10	13	2	0	1	74	15	106
2017	PC-02	23	43	10	20	3	0	0	67	23	30
2017	PC-03	20	57	8	14	0	0	0	78	14	49
2017	PC-04	6	65	18	6	6	0	0	71	12	17
2014	PC	30	49	5	11	3	1	1	81	14	76
2014	PC-02	18	53	0	24	0	6	0	75	25	17
2014	PC-03	35	44	3	12	6	0	0	79	18	34
2014	PC-04	32	58	11	0	0	0	0	89	0	19
2011	PC	22	56	12	7	0	2	1	80	7	125
2011	PC-02	24	53	18	5	0	0	0	76	5	38
2011	PC-03	24	52	14	8	0	2	0	78	8	50
2011	PC-04	21	71	0	8	0	0	0	92	8	24
2008	PC	19	53	13	6	6	3	0	74	13	78
2008	PC-02	28	28	20	16	4	4	0	58	21	25
2008	PC-03	19	59	13	3	3	3	0	81	6	32
2008	PC-04	8	83	0	0	8	0	0	92	8	12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	5	17	24	9	5	38	3	37	24	106
2017	PC-02	7	13	27	13	7	33	0	30	30	30
2017	PC-03	4	20	22	8	2	39	4	43	18	49
2017	PC-04	0	18	29	12	0	41	0	30	20	17
2014	PC	3	22	22	5	8	37	3	41	22	76
2014	PC-02	6	12	35	6	12	29	0	25	25	17
2014	PC-03	0	24	18	6	9	44	0	42	26	34
2014	PC-04	5	37	26	5	5	21	0	53	13	19
2011	PC	1	24	25	14	7	26	3	35	30	125
2011	PC-02	0	24	26	8	13	26	3	33	30	38
2011	PC-03	2	18	32	16	2	26	4	29	26	50
2011	PC-04	0	29	8	13	8	42	0	50	36	24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	41	12	5	4	8	1	77	9	106
2017	PC-02	40	23	7	7	7	17	0	76	16	30
2017	PC-03	33	39	16	6	2	4	0	75	8	49
2017	PC-04	12	65	18	0	0	6	0	81	0	17
2014	PC	36	32	18	4	1	7	3	74	6	76
2014	PC-02	18	47	12	6	0	18	0	79	7	17
2014	PC-03	47	26	18	6	0	3	0	76	6	34
2014	PC-04	32	32	26	0	5	5	0	67	6	19
2011	PC	24	45	14	7	1	8	1	75	9	125
2011	PC-02	16	50	16	11	0	8	0	71	11	38
2011	PC-03	24	46	16	10	0	4	0	73	10	50
2011	PC-04	33	29	13	0	4	21	0	79	5	24
2008	PC	23	41	12	8	1	15	0	76	11	78
2008	PC-02	24	28	20	12	4	12	0	59	18	25
2008	PC-03	22	47	9	6	0	16	0	81	7	32
2008	PC-04	25	58	0	0	0	17	0	100	0	12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	40	17	6	4	12	1	70	11	106
2017	PC-02	27	23	20	7	7	17	0	60	16	30
2017	PC-03	27	37	18	6	2	10	0	71	9	49
2017	PC-04	6	65	12	0	0	18	0	86	0	17
2014	PC	18	33	25	4	3	14	3	62	8	76
2014	PC-02	6	35	18	6	6	29	0	58	17	17
2014	PC-03	24	32	26	6	0	12	0	63	7	34
2014	PC-04	21	37	32	0	5	5	0	61	6	19
2011	PC	17	39	17	6	5	16	1	67	13	125
2011	PC-02	11	45	18	5	5	16	0	66	13	38
2011	PC-03	18	34	20	10	6	12	0	59	18	50
2011	PC-04	17	38	13	0	4	29	0	76	6	24
2008	PC	21	32	24	8	5	9	1	59	14	78
2008	PC-02	16	36	32	8	4	4	0	54	13	25
2008	PC-03	25	25	22	9	6	13	0	57	18	32
2008	PC-04	33	25	25	8	0	8	0	64	9	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	7	93	106
2014	PC	9	91	77

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	16	23	5	1	44	8	41	12	106
2017	PC-02	3	17	23	7	0	43	7	40	13	30
2017	PC-03	4	14	22	0	0	47	12	45	0	49
2017	PC-04	6	12	24	18	0	41	0	30	30	17
2014	PC	8	17	21	4	4	42	5	46	15	77
2014	PC-02	6	12	35	6	6	29	6	27	18	17
2014	PC-03	9	12	18	6	3	47	6	44	19	34
2014	PC-04	10	25	20	0	5	35	5	58	8	20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	35	22	3	2	22	1	66	6	106
2017	PC-02	17	33	17	3	3	27	0	68	9	30
2017	PC-03	14	41	22	2	0	18	2	69	3	49
2017	PC-04	12	18	35	6	0	29	0	42	8	17
2014	PC	21	34	21	5	5	14	0	64	12	77
2014	PC-02	24	29	12	12	12	12	0	60	27	17
2014	PC-03	26	32	26	6	3	6	0	63	9	34
2014	PC-04	15	35	25	0	5	20	0	63	6	20
2011	PC	25	38	22	4	1	10	0	70	5	125
2011	PC-02	18	42	26	5	0	8	0	66	6	38
2011	PC-03	24	40	24	0	0	12	0	73	0	50
2011	PC-04	29	29	17	8	4	13	0	67	14	24

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	24	24	11	31	1	33	43	106
2017	PC-02	7	17	20	17	40	0	23	57	30
2017	PC-03	12	31	22	6	29	0	43	35	49
2017	PC-04	6	12	24	18	35	6	19	56	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	8	21	38	24	9	28	34	106
2017	PC-02	10	37	30	17	7	47	23	30
2017	PC-03	6	14	47	26	6	21	33	49
2017	PC-04	12	6	41	18	24	18	41	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	32	25	18	8	1	49	27	106
2017	PC-02	27	33	13	17	7	3	62	24	30
2017	PC-03	12	35	26	18	8	0	47	26	49
2017	PC-04	18	18	35	24	6	0	35	29	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	32	20	24	9	48	32	105
2017	PC-02	23	37	20	13	7	60	20	30
2017	PC-03	10	33	18	31	8	43	39	49
2017	PC-04	24	24	24	18	12	47	29	17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	37	15	8	2	1	75	10	106
2017	PC-02	50	43	0	3	0	3	97	3	30
2017	PC-03	37	39	20	4	0	0	76	4	49
2017	PC-04	35	18	29	12	6	0	53	18	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	37	27	15	4	54	19	105
2017	PC-02	24	41	21	14	0	66	14	29
2017	PC-03	19	39	35	2	6	57	8	49
2017	PC-04	12	29	24	29	6	41	35	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	33	29	15	3	53	18	105
2017	PC-02	21	31	31	14	3	52	17	29
2017	PC-03	27	26	24	20	2	53	22	49
2017	PC-04	6	53	29	12	0	59	12	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	37	29	14	4	52	18	105
2017	PC-02	21	52	14	10	3	72	14	29
2017	PC-03	12	31	35	18	4	43	22	49
2017	PC-04	12	35	35	18	0	47	18	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	34	30	9	10	1	51	18	105
2017	PC-02	10	34	31	10	14	0	45	24	29
2017	PC-03	19	37	22	10	10	2	56	21	49
2017	PC-04	18	35	41	6	0	0	53	6	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	38	24	11	4	1	61	15	105
2017	PC-02	24	38	24	10	3	0	62	14	29
2017	PC-03	25	39	24	8	2	2	65	10	49
2017	PC-04	18	24	29	24	6	0	41	29	17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	35	16	7	2	1	75	9	106
2017	PC-02	43	30	20	7	0	0	73	7	30
2017	PC-03	41	29	18	8	2	2	71	10	49
2017	PC-04	41	53	0	6	0	0	94	6	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	71	19	4	5	2	91	5	106
2017	PC-02	70	23	0	0	7	100	0	30
2017	PC-03	74	18	6	2	0	92	2	49
2017	PC-04	82	12	0	6	0	94	6	17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	58	29	7	4	2	1	88	6	106
2017	PC-02	57	37	0	3	0	3	97	3	30
2017	PC-03	59	29	6	2	4	0	88	6	49
2017	PC-04	59	24	12	6	0	0	82	6	17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	46	13	24	11	6	59	17	106
2017	PC-02	50	13	20	13	3	63	17	30
2017	PC-03	51	14	22	8	4	65	12	49
2017	PC-04	35	12	29	18	6	47	24	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	59	13	4	1	1	23	93	2	106
2017	PC-02	70	3	0	0	0	27	100	0	30
2017	PC-03	57	10	2	0	0	31	97	0	49
2017	PC-04	53	29	6	0	6	6	88	6	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	20	13	9	1	1	77	10	102
2017	PC-02	54	21	14	4	4	4	78	7	28
2017	PC-03	62	17	13	8	0	0	79	8	47
2017	PC-04	35	35	12	18	0	0	71	18	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	69	16	9	3	1	2	87	4	106
2017	PC-02	57	20	13	7	3	0	77	10	30
2017	PC-03	76	12	6	2	0	4	92	2	49
2017	PC-04	59	24	18	0	0	0	82	0	17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	41	8	2	1	90	2	106
2017	PC-02	43	47	10	0	0	90	0	30
2017	PC-03	53	33	12	2	0	86	2	49
2017	PC-04	41	59	0	0	0	100	0	17

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	29	45	13	8	1	33	21	106
2017	PC-02	7	33	53	3	3	0	40	7	30
2017	PC-03	4	33	43	16	4	0	37	20	49
2017	PC-04	0	18	35	18	24	6	19	44	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	22	44	20	9	28	27	106
2017	PC-02	3	7	57	20	13	33	10	30
2017	PC-03	4	18	47	22	8	31	22	49
2017	PC-04	12	53	18	12	6	18	65	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	47	11	15	9	3	63	25	106
2017	PC-02	10	50	13	20	3	3	62	24	30
2017	PC-03	21	43	8	12	14	2	65	27	49
2017	PC-04	6	47	18	24	0	6	56	25	17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	41	19	18	10	2	52	29	106
2017	PC-02	10	50	13	10	13	3	62	24	30
2017	PC-03	14	39	24	16	6	0	53	22	49
2017	PC-04	6	35	12	29	12	6	44	44	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	11	89	106
2014	PC	13	87	77

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	75	25	12
2014	PC	90	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	26	21	19	19	3	13	87	106
2017	PC-02	7	23	13	27	30	0	7	93	30
2017	PC-03	16	25	16	18	20	4	17	83	49
2017	PC-04	12	29	35	12	6	6	13	88	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	24	90
2017	PC-02	46	28
2017	PC-03	18	39
2017	PC-04	7	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	39	90
2017	PC-02	46	28
2017	PC-03	28	39
2017	PC-04	43	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	22	90
2017	PC-02	36	28
2017	PC-03	15	39
2017	PC-04	21	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PC	48	90
2017	PC-02	39	28
2017	PC-03	43	39
2017	PC-04	50	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PC	8	90
2017	PC-02	7	28
2017	PC-03	8	39
2017	PC-04	14	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PC	52	90
2017	PC-02	46	28
2017	PC-03	62	39
2017	PC-04	50	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PC	1	34	22	12	8	23	88
2017	PC-02	0	31	31	8	4	27	26
2017	PC-03	3	26	26	15	10	20	39
2017	PC-04	0	43	7	7	14	29	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	22	10	22	34	3	3	29	61	90
2017	PC-02	11	14	11	21	39	4	0	26	63	28
2017	PC-03	3	28	8	26	28	3	5	34	58	39
2017	PC-04	0	14	7	21	43	7	7	17	75	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	4	22	59	3	2	9	86	90
2017	PC-02	11	4	14	68	4	0	11	85	28
2017	PC-03	10	3	31	51	0	5	11	87	39
2017	PC-04	7	0	7	71	14	0	8	92	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)