2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 44 5 14 6 0 0 74 21 2224
2017 First official language - French 33 45 7 10 5 0 0 78 15 893
2014 First official language - English 28 45 5 14 8 0 0 73 22 2329
2014 First official language - French 33 47 6 10 2 0 0 81 13 901
2011 First official language - English 37 46 4 10 4 0 0 83 14 2869
2011 First official language - French 46 40 5 7 2 0 0 86 9 1150
2008 First official language - English 38 46 3 9 3 0 0 85 12 2141
2008 First official language - French 49 40 4 6 1 0 0 89 7 737

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 16 3 2 1 1 1 94 3 2217
2017 First official language - French 44 37 8 7 3 1 1 82 9 892
2014 First official language - English 73 19 3 2 1 1 2 94 3 2330
2014 First official language - French 45 35 7 9 2 1 1 82 12 902
2011 First official language - English 79 15 3 1 1 0 1 95 2 2870
2011 First official language - French 53 29 6 8 3 1 0 83 11 1150
2008 First official language - English 79 15 2 1 1 0 1 96 2 2138
2008 First official language - French 54 28 7 8 2 0 0 83 10 737

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 14 3 2 0 0 2 94 2 2219
2017 First official language - French 28 24 12 23 12 0 1 52 36 893
2014 First official language - English 75 17 3 2 1 0 3 94 3 2328
2014 First official language - French 26 27 11 22 13 0 1 53 35 899
2011 First official language - English 79 14 3 1 1 0 2 94 2 2867
2011 First official language - French 29 25 11 21 13 0 1 55 34 1150
2008 First official language - English 79 14 2 2 1 0 2 95 3 2135
2008 First official language - French 31 24 10 20 13 0 1 56 34 737

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 32 6 13 10 0 0 71 23 2221
2017 First official language - French 34 38 8 11 9 0 0 72 20 893
2014 First official language - English 38 32 5 13 12 0 0 70 25 2331
2014 First official language - French 34 37 8 9 11 0 1 72 20 899
2011 First official language - English 40 39 6 10 5 0 0 79 15 2864
2011 First official language - French 47 34 7 8 4 0 0 82 11 1149

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 39 11 17 8 0 0 63 26 2222
2017 First official language - French 30 42 13 10 5 0 1 73 15 891
2014 First official language - English 22 37 11 18 12 0 0 60 29 2332
2014 First official language - French 30 40 12 11 6 0 1 71 16 901
2011 First official language - English 28 38 13 14 6 0 1 67 21 2869
2011 First official language - French 36 38 11 10 4 0 1 75 14 1150
2008 First official language - English 26 40 13 14 7 0 1 66 20 2140
2008 First official language - French 37 37 13 8 4 0 0 75 12 736

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 37 9 8 4 0 0 79 12 2219
2017 First official language - French 36 40 12 7 4 0 0 77 11 893
2014 First official language - English 36 40 10 9 6 0 0 75 15 2331
2014 First official language - French 29 43 15 9 4 0 0 72 13 902
2011 First official language - English 42 35 10 8 4 0 0 77 12 2869
2011 First official language - French 39 39 12 7 4 0 0 78 11 1150
2008 First official language - English 41 39 8 8 4 0 0 80 12 2143
2008 First official language - French 37 44 11 6 2 0 0 81 8 737

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 35 8 6 3 0 0 83 10 2220
2017 First official language - French 40 42 8 6 4 0 0 82 10 893
2014 First official language - English 41 39 8 7 5 0 0 80 12 2331
2014 First official language - French 37 44 9 7 2 0 0 81 10 902
2011 First official language - English 46 37 7 6 3 0 0 83 10 2869
2011 First official language - French 43 39 7 6 4 0 0 83 10 1151
2008 First official language - English 45 41 5 5 3 0 0 87 8 2141
2008 First official language - French 44 42 7 5 2 0 0 86 7 737

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 37 8 9 3 0 0 79 13 2215
2017 First official language - French 39 43 9 6 3 0 0 82 9 892
2014 First official language - English 38 36 11 10 4 0 0 75 14 2328
2014 First official language - French 37 43 10 7 2 0 1 81 9 901

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 9 10 7 1 0 74 17 2221
2017 First official language - French 37 39 10 8 5 0 1 77 13 892
2014 First official language - English 34 32 11 12 11 0 0 66 23 2330
2014 First official language - French 32 37 13 9 7 0 2 70 16 902
2011 First official language - English 39 35 9 11 6 0 0 75 16 2870
2011 First official language - French 36 35 12 9 5 1 2 73 15 1151

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 24 12 10 12 3 10 60 26 2220
2017 First official language - French 35 29 8 6 6 2 13 75 15 893
2014 First official language - English 25 22 11 14 18 2 8 51 36 2330
2014 First official language - French 30 28 10 10 11 1 11 66 23 902
2011 First official language - English 30 25 10 12 14 2 8 61 28 2869
2011 First official language - French 37 22 10 9 10 3 10 67 22 1151
2008 First official language - English 34 25 8 13 12 1 7 64 27 2139
2008 First official language - French 42 24 8 9 8 2 8 73 18 738

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 42 10 9 4 0 0 77 14 2221
2017 First official language - French 32 45 13 7 3 0 0 77 10 891
2014 First official language - English 27 44 10 11 7 0 0 71 19 2331
2014 First official language - French 24 46 15 9 5 0 0 71 14 902
2011 First official language - English 35 39 11 9 6 0 0 74 15 2870
2011 First official language - French 36 40 11 8 5 0 0 76 13 1151
2008 First official language - English 36 41 10 8 5 0 0 77 13 2123
2008 First official language - French 36 43 10 8 2 0 0 79 11 734

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 36 14 14 8 1 1 63 23 2219
2017 First official language - French 27 40 16 11 6 0 0 67 17 891
2014 First official language - English 20 35 16 15 14 0 0 55 29 2331
2014 First official language - French 22 35 19 14 9 0 0 57 24 901
2011 First official language - English 22 39 13 14 11 0 0 62 25 2871
2011 First official language - French 25 39 16 13 8 0 0 64 20 1150

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 41 12 15 7 0 0 66 22 2218
2017 First official language - French 28 45 13 9 6 0 0 73 14 893

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 40 9 7 4 0 0 80 10 2217
2017 First official language - French 35 45 11 5 3 0 0 81 8 890
2014 First official language - English 37 40 11 7 4 0 0 77 11 2331
2014 First official language - French 31 45 14 7 2 1 1 77 9 902
2011 First official language - English 40 41 9 6 3 1 0 82 9 2871
2011 First official language - French 38 44 10 5 3 0 0 82 8 1151
2008 First official language - English 44 38 8 6 3 1 0 84 9 2136
2008 First official language - French 39 43 11 5 2 1 0 82 7 738

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 38 13 10 9 0 0 67 20 2222
2017 First official language - French 27 39 17 10 6 0 0 67 16 888

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 36 10 4 1 0 0 85 6 2217
2017 First official language - French 43 43 10 2 1 0 0 86 4 891
2014 First official language - English 56 30 9 4 2 0 0 86 6 2330
2014 First official language - French 49 36 10 2 2 0 0 86 3 901
2011 First official language - English 57 32 7 3 1 0 0 88 4 2869
2011 First official language - French 55 35 7 2 1 0 0 90 3 1152

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 41 11 12 6 0 0 70 18 2215
2017 First official language - French 27 43 14 10 5 0 1 71 15 889
2014 First official language - English 20 43 11 14 11 0 0 63 25 2330
2014 First official language - French 20 40 17 14 8 0 1 60 22 902
2011 First official language - English 29 42 11 11 6 1 0 72 18 2869
2011 First official language - French 31 41 13 9 5 0 1 73 14 1152

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 37 13 11 6 0 0 70 18 2218
2017 First official language - French 31 40 16 8 5 0 1 71 13 891
2014 First official language - English 26 35 14 13 11 0 0 62 24 2332
2014 First official language - French 25 37 18 13 6 0 1 63 19 902

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 36 12 13 7 0 0 68 20 2214
2017 First official language - French 29 41 16 9 5 0 0 71 13 889
2014 First official language - English 24 36 15 13 11 1 0 60 25 2331
2014 First official language - French 23 42 16 12 6 0 0 66 18 902
2011 First official language - English 34 39 12 10 4 1 1 74 14 2868
2011 First official language - French 33 42 14 7 4 1 0 75 11 1147

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 39 10 8 3 0 0 79 11 2212
2017 First official language - French 35 44 13 5 3 0 0 79 8 890
2014 First official language - English 35 38 13 8 6 0 0 73 14 2330
2014 First official language - French 31 43 16 6 4 0 0 74 10 901
2011 First official language - English 40 40 10 7 3 0 0 80 11 2871
2011 First official language - French 40 42 9 6 2 0 0 83 8 1151
2008 First official language - English 42 40 7 7 3 0 0 83 10 2139
2008 First official language - French 41 45 8 4 2 0 0 86 6 737

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 35 18 8 7 0 1 67 15 2223
2017 First official language - French 38 36 14 6 4 0 2 75 11 893
2014 First official language - English 28 31 20 11 9 0 1 59 21 2331
2014 First official language - French 35 36 15 7 5 0 1 72 12 902
2011 First official language - English 29 34 20 9 7 0 1 63 16 2869
2011 First official language - French 32 33 20 9 5 0 1 66 15 1149
2008 First official language - English 21 33 23 12 10 0 0 55 22 2136
2008 First official language - French 25 35 20 12 7 0 0 60 20 738

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 25 38 15 6 1 2 22 38 2210
2017 First official language - French 11 29 34 15 7 1 4 23 42 888
2014 First official language - English 14 29 36 14 6 1 1 20 43 2324
2014 First official language - French 13 33 34 12 4 1 2 17 47 898
2011 First official language - English 12 26 36 17 6 1 2 23 40 2867
2011 First official language - French 12 31 32 15 6 1 3 21 45 1148
2008 First official language - English 14 27 37 16 5 0 1 21 41 2138
2008 First official language - French 12 34 32 14 5 0 2 20 47 736

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 21 31 21 12 2 3 35 33 2204
2017 First official language - French 11 22 30 18 10 4 5 31 36 888
2014 First official language - English 16 24 30 18 9 2 2 27 42 2325
2014 First official language - French 10 24 34 17 9 3 3 28 36 899
2011 First official language - English 12 21 27 23 12 2 3 37 34 2861
2011 First official language - French 9 22 29 22 11 3 4 36 33 1145
2008 First official language - English 14 22 29 22 9 2 1 32 37 2132
2008 First official language - French 10 25 31 20 10 2 3 31 37 734

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 26 29 12 6 2 4 20 50 2210
2017 First official language - French 23 31 27 9 6 2 3 16 56 888
2014 First official language - English 26 27 27 12 5 1 2 18 54 2329
2014 First official language - French 26 34 24 9 4 1 3 13 62 899
2011 First official language - English 19 26 29 16 7 1 3 24 46 2858
2011 First official language - French 19 29 31 12 5 1 3 18 50 1146
2008 First official language - English 18 28 31 15 5 1 2 20 48 2134
2008 First official language - French 17 29 30 12 5 2 4 18 49 735

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 18 32 22 12 1 3 36 30 2199
2017 First official language - French 13 25 33 16 9 1 3 26 40 885
2014 First official language - English 14 21 32 22 8 1 2 31 36 2323
2014 First official language - French 14 28 34 15 6 1 2 22 43 899
2011 First official language - English 10 17 36 23 11 1 2 35 28 2858
2011 First official language - French 13 27 34 16 7 1 3 23 42 1146
2008 First official language - English 11 19 36 23 8 1 2 32 31 2132
2008 First official language - French 11 27 34 18 7 1 3 26 39 736

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 21 29 15 10 2 4 27 43 2210
2017 First official language - French 17 24 26 16 11 1 5 28 44 888
2014 First official language - English 30 24 25 12 6 1 2 18 56 2328
2014 First official language - French 26 30 25 10 5 0 4 16 58 898
2011 First official language - English 21 25 27 16 8 2 2 24 48 2864
2011 First official language - French 17 29 26 15 8 1 4 25 48 1145
2008 First official language - English 22 24 26 17 7 1 2 25 48 2132
2008 First official language - French 17 30 26 14 9 1 3 24 49 736

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 21 28 18 12 3 3 31 38 2208
2017 First official language - French 17 25 26 15 10 3 5 27 45 888
2014 First official language - English 17 20 30 18 9 2 3 29 39 2325
2014 First official language - French 13 24 28 19 8 3 4 29 40 900
2011 First official language - English 14 21 30 19 10 2 4 31 37 2862
2011 First official language - French 13 26 27 18 8 3 3 28 42 1149
2008 First official language - English 20 23 28 17 7 2 3 26 45 2136
2008 First official language - French 18 30 25 14 7 2 4 22 51 736

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 26 30 11 7 2 3 19 50 2205
2017 First official language - French 17 27 31 12 7 2 4 20 48 889
2014 First official language - English 27 27 27 10 5 2 2 16 56 2327
2014 First official language - French 19 27 33 11 6 2 3 17 48 899
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 12 5 2 1 0 4 93 2 2222
2017 First official language - French 40 26 8 15 9 0 2 67 24 891
2014 First official language - English 76 11 4 1 1 0 5 93 2 2332
2014 First official language - French 43 23 8 14 9 0 2 67 24 902
2011 First official language - English 77 10 5 1 1 0 5 93 2 2866
2011 First official language - French 43 20 9 16 10 0 2 65 26 1149
2008 First official language - English 74 9 4 1 1 1 10 93 3 2140
2008 First official language - French 41 19 9 14 13 0 2 62 28 737

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 32 13 11 10 5 3 63 23 2222
2017 First official language - French 22 34 16 10 8 5 5 62 20 893
2014 First official language - English 27 28 15 12 12 4 2 59 26 2332
2014 First official language - French 21 32 16 13 10 4 4 58 25 902

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 28 9 11 9 1 0 71 20 2221
2017 First official language - French 40 37 11 7 5 1 0 77 12 893
2014 First official language - English 39 27 9 13 11 1 0 66 25 2331
2014 First official language - French 37 36 10 8 7 1 1 74 16 900

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 34 11 13 7 1 1 68 21 2219
2017 First official language - French 31 42 11 8 6 1 0 74 14 893
2014 First official language - English 26 36 12 16 8 1 1 62 25 2329
2014 First official language - French 23 45 13 11 5 1 1 70 16 900
2011 First official language - English 29 35 12 14 9 2 0 65 23 2868
2011 First official language - French 29 41 12 12 5 1 1 71 17 1150
2008 First official language - English 30 37 10 13 9 2 0 68 22 2137
2008 First official language - French 28 43 14 10 5 1 1 72 14 739

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 26 12 12 8 10 1 63 23 2213
2017 First official language - French 26 30 16 10 6 9 2 63 19 890
2014 First official language - English 27 26 14 13 11 7 1 58 27 2328
2014 First official language - French 24 32 16 11 8 6 2 61 21 901
2011 First official language - English 29 26 13 13 12 6 1 59 27 2868
2011 First official language - French 29 31 13 10 10 5 1 64 21 1149
2008 First official language - English 31 27 11 13 11 6 1 63 26 2136
2008 First official language - French 27 32 14 13 8 5 1 64 22 738

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 21 16 17 14 15 3 42 39 2215
2017 First official language - French 13 21 20 15 12 15 5 42 33 888
2014 First official language - English 10 20 18 19 19 12 2 35 45 2329
2014 First official language - French 9 20 19 19 15 12 5 36 41 901

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 9 8 5 0 0 78 13 2212
2017 First official language - French 43 41 8 5 2 0 0 84 8 889
2014 First official language - English 36 38 9 11 5 0 0 74 17 2330
2014 First official language - French 36 42 11 7 3 0 0 78 10 901
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 35 9 10 7 1 1 73 18 2220
2017 First official language - French 34 39 13 8 4 0 1 75 12 891
2014 First official language - English 36 34 12 10 8 0 0 70 18 2328
2014 First official language - French 37 35 13 8 5 0 1 73 13 902
2011 First official language - English 33 35 12 12 7 1 0 69 19 2869
2011 First official language - French 39 34 12 9 5 1 0 74 14 1151
2008 First official language - English 32 36 11 12 9 1 0 68 21 2136
2008 First official language - French 33 35 12 10 8 0 1 70 18 735

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 26 11 7 6 2 1 75 14 2220
2017 First official language - French 44 35 11 4 4 2 0 81 8 891
2014 First official language - English 41 28 11 9 7 2 1 72 17 2329
2014 First official language - French 40 33 12 8 4 2 1 75 13 902
2011 First official language - English 42 29 12 9 6 2 1 73 15 2868
2011 First official language - French 43 31 12 7 5 2 1 76 12 1151
2008 First official language - English 41 29 11 9 7 2 0 72 17 2134
2008 First official language - French 39 33 12 7 5 2 1 74 13 736

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 32 8 10 7 1 0 75 17 2221
2017 First official language - French 40 36 12 6 4 0 0 77 11 893
2014 First official language - English 38 32 10 10 9 1 0 70 19 2329
2014 First official language - French 39 35 11 9 5 0 1 74 15 902
2011 First official language - English 38 33 9 11 7 1 0 72 19 2867
2011 First official language - French 42 33 10 9 5 0 0 76 14 1151
2008 First official language - English 37 33 9 11 9 0 0 71 20 2135
2008 First official language - French 40 31 9 12 8 0 1 72 19 735

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 8 3 1 1 0 4 96 1 2221
2017 First official language - French 64 20 4 5 5 0 2 85 10 893
2014 First official language - English 79 9 4 0 1 0 6 94 1 2327
2014 First official language - French 66 18 4 5 4 0 2 87 9 902
2011 First official language - English 80 10 3 1 1 0 5 95 2 2870
2011 First official language - French 68 14 4 6 7 0 2 83 13 1151
2008 First official language - English 80 5 4 1 0 1 10 95 1 2140
2008 First official language - French 66 12 5 7 8 0 2 80 15 737

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 24 7 7 7 4 4 78 14 2217
2017 First official language - French 40 28 10 6 7 5 5 76 13 891
2014 First official language - English 45 22 9 6 10 4 5 73 17 2330
2014 First official language - French 39 27 8 7 9 3 7 73 18 902
2011 First official language - English 43 26 10 7 7 4 4 74 15 2867
2011 First official language - French 37 26 11 9 9 4 4 68 20 1152

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 25 8 8 6 1 0 78 14 2216
2017 First official language - French 52 29 9 4 5 1 0 82 9 892

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 22 9 5 5 2 0 80 11 2217
2017 First official language - French 53 28 9 4 4 2 0 82 9 891

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 26 10 7 7 1 0 76 14 2217
2017 First official language - French 49 29 11 5 5 1 0 79 11 892
2014 First official language - English 45 26 11 9 9 0 0 72 18 2331
2014 First official language - French 45 30 11 7 5 0 1 76 13 902
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 36 17 12 8 2 6 61 21 636
2017 First official language - French 19 34 17 14 4 3 9 60 21 256
2014 First official language - English 21 33 18 12 9 3 5 58 22 648
2014 First official language - French 19 34 16 12 7 4 8 60 22 258

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 31 15 13 8 6 0 62 22 2221
2017 First official language - French 19 39 20 10 6 5 1 62 17 893
2014 First official language - English 20 31 17 13 11 7 0 55 26 2330
2014 First official language - French 17 37 20 13 7 6 1 58 20 900
2011 First official language - English 21 32 17 13 11 6 0 56 25 2866
2011 First official language - French 23 34 19 10 7 7 1 61 18 1148

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 31 16 15 10 3 0 58 25 2218
2017 First official language - French 16 38 22 14 7 3 0 56 22 893
2014 First official language - English 17 30 18 17 14 3 0 49 32 2331
2014 First official language - French 16 34 25 15 8 2 0 51 23 901
2011 First official language - English 19 33 17 15 13 3 0 54 28 2868
2011 First official language - French 20 36 19 11 8 4 1 59 20 1149
2008 First official language - English 20 35 15 15 12 2 0 56 28 2138
2008 First official language - French 20 38 21 9 8 3 0 61 17 737

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 29 17 20 12 5 0 48 34 2218
2017 First official language - French 12 34 25 14 7 7 1 50 22 889
2014 First official language - English 11 27 18 20 16 6 0 41 39 2329
2014 First official language - French 11 29 27 17 9 6 1 43 28 901
2011 First official language - English 11 33 18 21 12 5 0 46 35 2866
2011 First official language - French 13 38 22 14 6 7 1 56 21 1149
2008 First official language - English 10 32 17 24 13 5 0 44 38 2137
2008 First official language - French 12 38 23 15 5 7 0 54 21 739

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 26 15 16 16 6 0 50 34 2218
2017 First official language - French 14 33 21 14 11 7 0 50 27 892
2014 First official language - English 14 25 18 17 20 7 0 42 39 2330
2014 First official language - French 12 29 21 18 12 8 0 45 32 901
2011 First official language - English 17 30 17 16 13 7 0 51 31 2865
2011 First official language - French 18 36 20 12 7 8 0 58 20 1149
2008 First official language - English 15 30 16 17 15 8 0 49 35 2137
2008 First official language - French 15 32 18 15 10 10 0 51 28 739

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 31 14 20 14 4 1 49 36 2213
2017 First official language - French 16 40 21 13 8 2 0 57 22 892
2014 First official language - English 11 28 18 21 18 3 0 40 41 2329
2014 First official language - French 12 37 22 15 11 2 1 50 27 900
2011 First official language - English 12 33 16 23 13 2 0 46 37 2864
2011 First official language - French 17 39 18 15 8 3 0 58 23 1146
2008 First official language - English 12 36 14 23 13 2 0 49 37 2138
2008 First official language - French 17 40 17 16 8 2 0 58 25 738
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 41 16 13 6 1 0 65 19 2217
2017 First official language - French 21 48 18 8 3 1 1 69 12 893
2014 First official language - English 19 39 19 13 8 2 0 59 21 2329
2014 First official language - French 18 48 18 11 3 2 1 68 14 901
2011 First official language - English 23 42 15 13 5 1 0 66 18 2869
2011 First official language - French 27 47 14 7 2 2 0 76 10 1151

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 42 13 7 2 3 0 78 9 2214
2017 First official language - French 25 50 16 3 2 4 0 78 5 891
2014 First official language - English 34 41 13 6 3 3 0 77 10 2329
2014 First official language - French 19 52 16 4 2 7 1 77 6 901
2011 First official language - English 31 40 14 7 3 4 0 75 11 2869
2011 First official language - French 24 46 17 5 1 6 0 75 7 1151

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 34 12 12 6 5 1 68 19 2214
2017 First official language - French 26 42 13 10 5 3 1 71 16 891
2014 First official language - English 31 35 12 11 6 3 1 70 18 2329
2014 First official language - French 26 46 10 9 5 3 1 75 14 901
2011 First official language - English 32 33 12 11 7 5 1 69 19 2869
2011 First official language - French 36 34 11 9 5 5 0 74 14 1149
2008 First official language - English 27 33 13 12 8 5 1 65 22 2133
2008 First official language - French 31 36 10 10 7 4 1 71 18 737

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 35 17 14 7 4 1 60 23 2214
2017 First official language - French 15 33 21 15 6 8 3 53 23 893
2014 First official language - English 19 32 21 12 10 4 1 54 24 2330
2014 First official language - French 12 31 22 17 6 10 2 49 27 901
2011 First official language - English 17 35 19 14 9 5 1 55 24 2864
2011 First official language - French 17 34 20 12 6 9 2 57 21 1148

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 16 17 17 11 3 43 39 2217
2017 First official language - French 9 20 23 15 15 13 5 36 36 892
2014 First official language - English 13 18 17 17 22 9 2 36 44 2330
2014 First official language - French 8 17 21 17 19 14 4 30 44 902
2011 First official language - English 13 20 19 17 19 10 3 37 41 2868
2011 First official language - French 11 21 18 16 14 15 6 40 38 1148

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 17 7 2 1 1 6 89 3 2219
2017 First official language - French 26 32 12 16 9 1 3 60 27 892
2014 First official language - English 65 16 9 2 1 1 7 87 3 2329
2014 First official language - French 27 30 14 14 9 2 3 61 24 902

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 15 6 1 1 3 4 92 2 2221
2017 First official language - French 42 36 7 7 3 3 2 82 10 892
2014 First official language - English 69 15 6 1 1 3 5 91 2 2328
2014 First official language - French 44 37 7 5 3 2 2 84 9 900
2011 First official language - English 74 13 6 1 1 2 3 91 2 2868
2011 First official language - French 58 26 6 4 3 2 2 86 8 1152
2008 First official language - English 72 14 7 1 0 2 4 91 1 2143
2008 First official language - French 55 29 7 5 3 1 1 86 7 737

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 34 14 15 9 3 0 60 25 2215
2017 First official language - French 22 43 18 7 5 4 1 68 12 891
2014 First official language - English 19 28 16 17 16 3 0 49 34 2329
2014 First official language - French 19 40 19 13 6 2 1 61 20 902
2011 First official language - English 23 35 14 14 11 2 0 60 26 2867
2011 First official language - French 29 37 14 11 6 3 0 68 18 1152
2008 First official language - English 23 33 14 15 12 2 0 58 27 2137
2008 First official language - French 27 38 17 11 6 1 0 67 17 738

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 29 13 16 16 4 3 52 34 2219
2017 First official language - French 20 30 16 14 14 3 4 53 30 892
2014 First official language - English 15 21 14 20 26 2 2 38 48 2328
2014 First official language - French 13 25 17 20 18 3 3 41 41 902
2011 First official language - English 17 27 14 17 21 2 2 46 39 2868
2011 First official language - French 18 30 16 15 15 3 2 51 32 1152
2008 First official language - English 17 35 13 17 16 2 1 53 34 2137
2008 First official language - French 21 37 16 14 8 2 1 61 23 738

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 39 18 12 7 4 1 61 20 2217
2017 First official language - French 17 39 24 8 5 6 1 60 14 890

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 37 14 6 4 3 0 75 11 2216
2017 First official language - French 30 46 13 5 3 3 0 78 8 892
2014 First official language - English 36 33 15 6 5 5 0 73 11 2329
2014 First official language - French 30 44 14 4 2 6 1 79 6 901

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 42 11 9 4 2 0 75 13 2216
2017 First official language - French 31 47 13 4 2 2 0 81 7 890
2014 First official language - English 32 37 14 8 6 3 0 71 15 2329
2014 First official language - French 30 45 14 5 3 3 0 78 8 901
2011 First official language - English 29 39 14 9 5 3 0 70 15 2864
2011 First official language - French 34 41 14 6 2 2 0 77 8 1149

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 39 10 7 4 0 0 79 11 2218
2017 First official language - French 38 47 10 4 2 0 0 84 6 889
2014 First official language - English 36 36 13 8 6 1 0 73 14 2326
2014 First official language - French 35 44 13 4 2 1 0 80 7 900
2011 First official language - English 37 40 12 6 5 1 0 77 11 2865
2011 First official language - French 40 40 12 5 2 1 0 80 8 1149
2008 First official language - English 34 39 12 8 5 1 0 74 14 2136
2008 First official language - French 35 44 11 6 3 0 0 80 9 734

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 34 19 11 8 0 0 62 19 2218
2017 First official language - French 28 36 19 9 6 1 0 65 15 890
2014 First official language - English 20 32 18 16 13 1 0 53 29 2330
2014 First official language - French 20 37 22 12 7 1 1 59 19 901
2011 First official language - English 24 34 20 12 9 1 0 59 21 2870
2011 First official language - French 29 37 19 7 6 2 0 67 13 1147

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 39 15 12 7 0 0 66 18 2216
2017 First official language - French 29 40 17 9 4 1 0 70 13 892
2014 First official language - English 20 34 17 17 11 1 0 54 29 2328
2014 First official language - French 21 40 20 12 5 1 1 62 18 901
2011 First official language - English 24 38 15 13 8 1 0 63 21 2868
2011 First official language - French 29 40 17 9 4 1 0 69 14 1149
2008 First official language - English 26 39 14 12 8 0 0 66 20 2139
2008 First official language - French 29 44 14 8 3 1 0 74 12 737

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 24 19 14 11 4 1 54 27 2217
2017 First official language - French 29 28 19 11 9 4 0 60 20 893
2014 First official language - English 21 23 18 17 16 4 0 46 35 2329
2014 First official language - French 23 27 19 14 12 4 1 52 28 901
2011 First official language - English 25 26 17 15 13 4 0 53 29 2868
2011 First official language - French 30 28 17 10 10 4 0 61 21 1148
2008 First official language - English 25 27 17 15 10 5 0 55 27 2137
2008 First official language - French 30 32 16 11 7 5 0 65 19 737
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 36 28 36 2221
2017 First official language - French 38 32 30 893
2014 First official language - English 39 25 36 2331
2014 First official language - French 38 31 32 900
2011 First official language - English 37 29 35 2870
2011 First official language - French 37 35 28 1150

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 10 24 35 7 18 7 784
2017 First official language - French 11 33 41 3 6 6 338
2014 First official language - English 10 21 40 14 9999 16 921
2014 First official language - French 8 28 47 5 9999 12 341
2011 First official language - English 13 26 40 10 9999 12 1067
2011 First official language - French 9 34 40 4 9999 13 423
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 24 76 2213
2017 First official language - French 17 83 892
2014 First official language - English 26 74 2326
2014 First official language - French 21 79 900

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 540
2017 First official language - French 39 151
2014 First official language - English 46 611
2014 First official language - French 41 189

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 540
2017 First official language - French 66 151
2014 First official language - English 66 611
2014 First official language - French 69 189

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 540
2017 First official language - French 6 151
2014 First official language - English 10 611
2014 First official language - French 8 189

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 540
2014 First official language - French 0 189

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 540
2017 First official language - French 6 151
2014 First official language - English 3 611

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 540
2017 First official language - French 4 151
2014 First official language - English 12 611

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 540
2017 First official language - French 5 151
2014 First official language - English 3 611

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 540
2017 First official language - French 41 151
2014 First official language - English 46 612
2014 First official language - French 40 189

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 540
2017 First official language - French 46 151
2014 First official language - English 41 612
2014 First official language - French 53 189

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 540
2017 First official language - French 41 151
2014 First official language - English 49 612
2014 First official language - French 50 189

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 540
2017 First official language - French 41 151
2014 First official language - English 47 612
2014 First official language - French 41 189

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 540
2017 First official language - French 22 151
2014 First official language - English 39 612
2014 First official language - French 28 189

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 540
2017 First official language - French 64 151
2014 First official language - English 56 612
2014 First official language - French 62 189

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 540
2017 First official language - French 38 151
2014 First official language - English 40 612
2014 First official language - French 40 189

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 540
2014 First official language - English 1 612

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 540
2017 First official language - French 6 151
2014 First official language - English 6 612
2014 First official language - French 6 189

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 540
2017 First official language - French 13 151
2014 First official language - English 13 612
2014 First official language - French 13 189

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 540
2017 First official language - French 48 151
2014 First official language - English 53 612
2014 First official language - French 48 189

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 540
2017 First official language - French 27 151
2014 First official language - English 32 612
2014 First official language - French 23 189

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 540
2017 First official language - French 7 151
2014 First official language - English 17 612
2014 First official language - French 15 189

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 540
2017 First official language - French 55 151
2014 First official language - English 52 611
2014 First official language - French 62 189

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 540
2017 First official language - French 34 151
2014 First official language - English 27 611
2014 First official language - French 34 189

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 540
2017 First official language - French 18 151
2014 First official language - English 14 611
2014 First official language - French 21 189

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 540
2017 First official language - French 15 151
2014 First official language - English 20 611
2014 First official language - French 22 189

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 540
2017 First official language - French 8 151
2014 First official language - English 12 611
2014 First official language - French 15 189

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 540
2017 First official language - French 6 151
2014 First official language - English 7 611
2014 First official language - French 7 189

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 540
2017 First official language - French 14 151
2014 First official language - English 14 611
2014 First official language - French 19 189

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 540
2017 First official language - French 14 151
2014 First official language - English 11 611
2014 First official language - French 12 189

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 540
2017 First official language - French 21 151
2014 First official language - English 25 611
2014 First official language - French 18 189

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 501
2017 First official language - French 18 142
2014 First official language - English 10 568
2014 First official language - French 10 177

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 501
2017 First official language - French 11 142
2014 First official language - English 14 568
2014 First official language - French 12 177

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 501
2017 First official language - French 14 142
2014 First official language - English 8 568
2014 First official language - French 8 177

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 501
2017 First official language - French 8 142
2014 First official language - English 7 568
2014 First official language - French 5 177

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 501
2017 First official language - French 8 142
2014 First official language - English 10 568
2014 First official language - French 10 177

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 501
2017 First official language - French 15 142
2014 First official language - English 9 568
2014 First official language - French 12 177

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 501
2017 First official language - French 24 142
2014 First official language - English 11 568
2014 First official language - French 13 177

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 501
2017 First official language - French 13 142
2014 First official language - English 9 568
2014 First official language - French 9 177

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 501
2017 First official language - French 10 142
2014 First official language - English 11 568
2014 First official language - French 14 177

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 501
2017 First official language - French 15 142
2014 First official language - English 28 568
2014 First official language - French 29 177

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 501
2017 First official language - French 7 142
2014 First official language - English 10 568
2014 First official language - French 13 177

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 501
2017 First official language - French 35 142
2014 First official language - English 47 568
2014 First official language - French 48 177

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 4 142
2014 First official language - English 2 568

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 501
2017 First official language - French 46 142
2014 First official language - English 61 568
2014 First official language - French 49 177

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 501

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 501
2017 First official language - French 12 142
2014 First official language - English 15 568
2014 First official language - French 13 177

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 91 9 540
2017 First official language - French 84 16 150

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 17 22 9 10 23 7 41 28 2220
2017 First official language - French 9 17 20 8 8 33 6 42 25 893
2014 First official language - English 11 16 22 10 12 23 5 38 31 2330
2014 First official language - French 8 15 19 10 7 32 9 40 29 901

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 29 21 9 8 11 1 57 19 2220
2017 First official language - French 18 31 21 9 5 15 2 59 16 892
2014 First official language - English 19 28 22 9 10 11 1 53 22 2330
2014 First official language - French 15 28 24 9 5 17 2 53 18 901
2011 First official language - English 26 36 17 8 6 6 0 67 15 2867
2011 First official language - French 28 38 17 6 2 8 0 72 9 1151
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 45 8 7 3 3 7 80 11 2220
2017 First official language - French 19 47 11 8 2 2 11 76 12 893
2014 First official language - English 28 48 8 5 2 2 6 83 8 2330
2014 First official language - French 20 49 13 7 1 2 8 76 9 901
2011 First official language - English 25 49 9 8 2 2 6 80 10 2869
2011 First official language - French 23 47 13 8 2 1 6 75 11 1149
2008 First official language - English 24 47 9 8 4 2 6 77 13 2143
2008 First official language - French 22 47 12 6 4 2 6 75 11 739

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 20 23 8 6 25 9 44 22 2218
2017 First official language - French 8 19 18 6 4 29 16 50 18 891
2014 First official language - English 7 20 26 10 6 22 9 39 24 2328
2014 First official language - French 8 18 24 7 3 28 12 43 17 901
2011 First official language - English 8 21 25 10 6 24 5 42 22 2869
2011 First official language - French 8 20 22 6 3 28 12 47 16 1148

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 30 11 4 2 12 8 80 7 2220
2017 First official language - French 33 36 7 3 2 9 10 85 6 892
2014 First official language - English 33 29 13 5 4 10 6 74 10 2328
2014 First official language - French 29 39 12 3 1 7 8 80 6 902
2011 First official language - English 34 30 13 5 2 10 5 77 8 2869
2011 First official language - French 35 32 11 4 2 10 6 80 7 1148
2008 First official language - English 34 31 13 4 2 10 6 77 7 2141
2008 First official language - French 30 38 12 3 1 10 6 81 5 739

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 29 15 7 2 15 7 69 12 2214
2017 First official language - French 25 37 12 3 2 12 10 78 7 888
2014 First official language - English 23 28 17 8 5 13 6 63 16 2329
2014 First official language - French 21 40 14 4 2 11 8 75 8 902
2011 First official language - English 25 31 15 7 3 14 5 68 13 2866
2011 First official language - French 27 36 13 4 2 12 6 76 8 1147
2008 First official language - English 26 31 16 7 4 10 5 68 14 2137
2008 First official language - French 30 36 12 5 2 7 6 77 9 739
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 2223
2017 First official language - French 8 92 891
2014 First official language - English 12 88 2329
2014 First official language - French 8 92 901

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 283
2017 First official language - French 43 72
2014 First official language - English 34 275
2014 First official language - French 35 75

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 77 283
2017 First official language - French 79 72
2014 First official language - English 77 275
2014 First official language - French 83 75

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 283
2014 First official language - English 7 275

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 283
2014 First official language - English 0 275
2014 First official language - French 0 75

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 283
2014 First official language - English 6 275

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 283
2014 First official language - English 16 275

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 283
2017 First official language - French 7 72
2014 First official language - English 6 275

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 280
2017 First official language - French 16 72
2014 First official language - English 41 273
2014 First official language - French 6 75

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 280
2017 First official language - French 20 72
2014 First official language - English 18 273
2014 First official language - French 14 75

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 280
2017 First official language - French 11 72
2014 First official language - English 13 273

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 280
2017 First official language - French 7 72
2014 First official language - English 5 273

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 280
2017 First official language - French 24 72
2014 First official language - English 22 273
2014 First official language - French 17 75

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 280
2017 First official language - French 32 72
2014 First official language - English 26 273
2014 First official language - French 12 75

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 280
2017 First official language - French 7 72
2014 First official language - English 2 273

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 280

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 280
2014 First official language - English 7 273
2014 First official language - French 11 75

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 280
2017 First official language - French 13 72
2014 First official language - English 17 273
2014 First official language - French 34 75

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 280

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 280
2017 First official language - French 12 72
2014 First official language - English 19 273
2014 First official language - French 12 75

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 280
2017 First official language - French 28 72
2014 First official language - English 15 273
2014 First official language - French 33 75

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 282
2017 First official language - French 41 72
2014 First official language - English 31 275
2014 First official language - French 38 74

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 282
2017 First official language - French 11 72
2014 First official language - English 16 275
2014 First official language - French 22 74

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 282
2017 First official language - French 10 72
2014 First official language - English 9 275

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 282
2017 First official language - French 10 72
2014 First official language - English 18 275
2014 First official language - French 11 74

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 282
2014 First official language - English 4 275
2014 First official language - French 8 74

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 282
2017 First official language - French 8 72
2014 First official language - English 7 275

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 282
2017 First official language - French 12 72
2014 First official language - English 12 275
2014 First official language - French 12 74

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 282
2017 First official language - French 11 72
2014 First official language - English 10 275

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 282
2017 First official language - French 41 72
2014 First official language - English 43 275
2014 First official language - French 46 74

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 264
2017 First official language - French 9 67
2014 First official language - English 8 254
2014 First official language - French 7 72

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 264
2014 First official language - English 10 254
2014 First official language - French 10 72

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 264
2014 First official language - English 4 254

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 67
2014 First official language - English 4 254

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 264
2014 First official language - English 3 254

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 264
2014 First official language - English 5 254

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 264
2017 First official language - French 11 67
2014 First official language - English 6 254
2014 First official language - French 7 72

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 264
2017 First official language - French 23 67
2014 First official language - English 8 254
2014 First official language - French 11 72

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 264
2017 First official language - French 8 67
2014 First official language - English 11 254
2014 First official language - French 14 72

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 264
2017 First official language - French 18 67
2014 First official language - English 26 254
2014 First official language - French 21 72

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 264
2014 First official language - English 6 254
2014 First official language - French 13 72

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 264
2017 First official language - French 27 67
2014 First official language - English 46 254
2014 First official language - French 51 72

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 264

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 264
2017 First official language - French 59 67
2014 First official language - English 67 254
2014 First official language - French 43 72

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 67

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 264
2017 First official language - French 15 67
2014 First official language - English 12 254
2014 First official language - French 10 72

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 91 9 284
2017 First official language - French 89 11 73

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 16 24 5 5 32 6 45 16 2215
2017 First official language - French 10 19 18 4 3 38 7 54 14 891
2014 First official language - English 11 15 26 4 7 31 6 42 18 2330
2014 First official language - French 8 18 19 4 3 40 9 51 13 900

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 30 20 5 4 14 2 65 12 2217
2017 First official language - French 18 34 19 5 3 19 2 66 10 892
2014 First official language - English 21 27 23 6 6 17 1 58 15 2327
2014 First official language - French 15 30 20 5 2 24 3 62 10 899
2011 First official language - English 31 35 15 6 4 9 0 73 11 2869
2011 First official language - French 32 37 15 4 2 10 0 77 6 1146
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 21 20 15 23 0 2 41 39 2214
2017 First official language - French 13 20 21 16 26 0 3 34 44 891

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 27 25 17 12 0 1 45 30 2216
2017 First official language - French 15 25 29 17 12 0 2 41 29 891

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 30 23 14 9 0 2 54 23 2214
2017 First official language - French 16 24 27 19 11 0 2 41 31 891

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 25 21 16 16 1 2 45 33 2218
2017 First official language - French 17 23 23 19 15 0 3 41 35 891

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 25 14 6 5 0 7 73 12 2214
2017 First official language - French 37 25 16 7 6 0 9 68 14 890

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 30 25 13 8 0 1 53 21 2212
2017 First official language - French 29 25 25 12 7 0 2 55 19 892

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 32 23 12 6 1 2 57 19 2208
2017 First official language - French 26 31 26 9 5 1 3 59 14 891

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 32 24 14 9 1 1 52 23 2210
2017 First official language - French 20 31 24 16 6 0 3 53 23 891

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 29 22 15 10 1 2 52 25 2212
2017 First official language - French 24 30 23 13 8 1 2 55 21 891

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 32 21 11 6 1 1 61 18 2207
2017 First official language - French 29 31 20 10 5 1 3 63 16 890

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 23 14 8 6 0 1 72 14 2218
2017 First official language - French 52 19 13 8 5 0 4 74 13 891

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 16 8 5 4 1 3 84 8 2220
2017 First official language - French 66 14 5 4 4 0 6 86 9 887

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 10 5 3 0 1 82 8 2214
2017 First official language - French 55 23 9 5 3 1 5 82 8 887

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 22 11 7 5 1 1 76 12 2215
2017 First official language - French 59 16 8 7 5 0 4 79 12 891

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 14 6 2 1 0 24 88 4 2217
2017 First official language - French 55 11 5 3 2 0 24 86 7 890

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 22 9 3 1 1 5 87 4 2200
2017 First official language - French 68 15 5 2 1 1 8 90 4 885

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 19 9 6 4 1 3 81 11 2221
2017 First official language - French 65 12 7 4 5 0 7 83 9 889

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 30 13 4 2 1 2 80 6 2208
2017 First official language - French 49 26 15 4 2 0 4 78 7 888

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 29 38 15 6 0 0 39 22 2224
2017 First official language - French 9 30 38 16 6 0 1 39 22 892

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 23 41 19 7 0 1 26 33 2213
2017 First official language - French 7 19 38 22 13 0 1 35 26 889

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 43 14 11 7 3 0 67 18 2216
2017 First official language - French 18 41 20 8 7 7 1 63 15 893

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 36 18 17 12 3 0 52 29 2218
2017 First official language - French 14 40 22 13 8 2 1 56 21 892
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 19 81 2214
2017 First official language - French 14 86 889
2014 First official language - English 17 83 2327
2014 First official language - French 12 88 898

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 73 27 421
2017 First official language - French 77 23 120
2014 First official language - English 75 25 401
2014 First official language - French 74 26 107

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 36 6 7 3 1 0 84 10 313
2017 First official language - French 53 36 1 7 2 0 1 90 9 91
2014 First official language - English 44 28 8 13 6 0 1 73 19 303
2014 First official language - French 53 31 8 6 2 0 0 84 9 79
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 24 20 13 17 3 1 23 77 2224
2017 First official language - French 26 23 20 14 15 1 1 27 73 891

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 1641
2017 First official language - French 24 635

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 1641
2017 First official language - French 38 635

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 1641
2017 First official language - French 22 635

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 1641
2017 First official language - French 51 635

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 1641
2017 First official language - French 9 635

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 1641
2017 First official language - French 39 635

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 4 43 20 11 5 17 1602
2017 First official language - French 7 41 23 8 6 16 618

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 23 15 18 28 2 5 35 50 1644
2017 First official language - French 11 19 18 15 23 2 13 35 44 635

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 2 9 10 19 53 2 5 12 78 1647
2017 First official language - French 3 5 12 18 53 2 7 9 78 636
Report a problem or mistake on this page
Date modified: