2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	42	3	19	16	62	35	104
2017	IS-03	34	43	0	15	8	77	23	25
2017	IS-04	15	48	7	23	7	63	30	27
2017	IS-05	23	43	3	13	18	66	31	30
2017	IS-06	0	30	0	32	38	30	70	13
2014	IS	30	48	4	14	5	78	19	84
2014	IS-03	45	50	0	6	0	94	6	18
2014	IS-04	32	37	9	18	5	68	23	22
2014	IS-05	23	66	4	4	4	89	8	26
2014	IS-06	15	23	0	46	15	38	62	13
2011	IS	34	47	5	10	3	81	13	97
2011	IS-03	39	39	6	10	6	77	16	31
2011	IS-04	46	42	4	8	0	88	8	24
2011	IS-05	14	76	0	10	0	90	10	21
2008	IS	29	55	4	10	1	85	12	78
2008	IS-03	41	47	0	12	0	88	12	17
2008	IS-04	33	53	0	13	0	87	13	15
2008	IS-05	32	50	7	7	4	82	11	28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	59	20	7	10	2	1	1	81	13	104
2017	IS-03	73	15	8	4	0	0	0	88	4	25
2017	IS-04	45	22	11	18	4	0	0	67	22	27
2017	IS-05	64	20	3	10	0	3	0	86	10	30
2017	IS-06	39	23	8	15	8	0	8	67	25	13
2014	IS	69	25	4	2	0	0	0	94	2	84
2014	IS-03	78	17	6	0	0	0	0	94	0	18
2014	IS-04	68	27	0	5	0	0	0	95	5	22
2014	IS-05	73	27	0	0	0	0	0	100	0	26
2014	IS-06	46	31	15	8	0	0	0	77	8	13
2011	IS	69	16	6	6	0	2	0	87	6	97
2011	IS-03	74	16	3	3	0	3	0	93	3	31
2011	IS-04	58	21	8	8	0	4	0	83	9	24
2011	IS-05	62	24	14	0	0	0	0	86	0	21
2008	IS	78	17	1	3	1	0	0	95	4	78
2008	IS-03	94	6	0	0	0	0	0	100	0	17
2008	IS-04	80	20	0	0	0	0	0	100	0	15
2008	IS-05	75	14	4	4	4	0	0	89	7	28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	20	5	8	9	1	78	17	104
2017	IS-03	73	12	4	4	4	4	88	8	25
2017	IS-04	40	30	4	11	15	0	71	26	27
2017	IS-05	60	17	3	10	10	0	77	20	30
2017	IS-06	55	15	8	15	8	0	70	23	13
2014	IS	58	20	4	11	6	1	79	17	84
2014	IS-03	61	22	0	11	0	6	88	12	18
2014	IS-04	64	14	5	14	5	0	77	18	22
2014	IS-05	66	15	4	4	12	0	81	15	26
2014	IS-06	46	31	8	8	8	0	77	15	13
2011	IS	65	13	7	5	8	1	79	14	97
2011	IS-03	71	13	6	6	3	0	84	10	31
2011	IS-04	54	13	17	4	8	4	70	13	24
2011	IS-05	62	14	5	5	14	0	76	19	21
2008	IS	71	15	3	10	1	0	86	12	78
2008	IS-03	88	0	0	12	0	0	88	12	17
2008	IS-04	67	27	0	7	0	0	93	7	15
2008	IS-05	68	11	7	11	4	0	79	14	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	47	5	15	11	0	0	69	26	104
2017	IS-03	37	56	4	4	0	0	0	92	4	25
2017	IS-04	18	55	4	12	11	0	0	74	23	27
2017	IS-05	26	34	3	26	10	0	0	60	36	30
2017	IS-06	0	30	8	23	39	0	0	30	62	13
2014	IS	32	37	8	15	7	0	1	70	22	84
2014	IS-03	45	50	6	0	0	0	0	94	0	18
2014	IS-04	27	27	18	19	5	0	5	57	24	22
2014	IS-05	34	43	8	11	4	0	0	77	15	26
2014	IS-06	8	31	0	31	31	0	0	38	62	13
2011	IS	32	38	7	13	8	1	0	71	22	97
2011	IS-03	48	23	0	10	16	3	0	73	27	31
2011	IS-04	25	46	17	13	0	0	0	71	13	24
2011	IS-05	24	57	5	10	5	0	0	81	14	21

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	43	9	14	8	0	0	70	22	103
2017	IS-03	24	43	4	12	17	0	0	67	29	25
2017	IS-04	22	48	15	7	7	0	0	71	15	27
2017	IS-05	30	35	14	21	0	0	0	65	21	29
2017	IS-06	32	45	0	23	0	0	0	77	23	13
2014	IS	25	37	12	14	9	0	4	64	24	84
2014	IS-03	17	44	11	6	12	0	11	68	19	18
2014	IS-04	32	41	5	18	5	0	0	73	23	22
2014	IS-05	34	31	15	11	8	0	0	65	20	26
2014	IS-06	8	38	15	23	15	0	0	46	38	13
2011	IS	30	38	10	15	4	1	1	69	20	97
2011	IS-03	29	42	6	10	10	3	0	73	20	31
2011	IS-04	38	25	21	17	0	0	0	63	17	24
2011	IS-05	24	38	10	24	5	0	0	62	29	21
2008	IS	26	46	12	12	5	0	0	72	17	78
2008	IS-03	41	41	0	18	0	0	0	82	18	17
2008	IS-04	33	40	7	20	0	0	0	73	20	15
2008	IS-05	18	46	21	4	11	0	0	64	14	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	41	5	4	1	2	90	5	104
2017	IS-03	45	40	4	8	4	0	85	12	25
2017	IS-04	40	52	4	4	0	0	93	4	27
2017	IS-05	61	33	3	3	0	0	94	3	30
2017	IS-06	53	39	0	0	0	8	100	0	13
2014	IS	28	49	11	9	2	0	78	12	84
2014	IS-03	33	39	17	6	6	0	72	11	18
2014	IS-04	27	59	5	9	0	0	86	9	22
2014	IS-05	23	54	15	8	0	0	77	8	26
2014	IS-06	31	31	8	23	8	0	62	31	13
2011	IS	33	51	9	4	3	0	84	7	97
2011	IS-03	39	29	19	6	6	0	68	13	31
2011	IS-04	13	79	4	4	0	0	92	4	24
2011	IS-05	43	48	5	0	5	0	90	5	21
2008	IS	31	53	5	9	3	0	83	12	78
2008	IS-03	29	65	0	6	0	0	94	6	17
2008	IS-04	33	53	13	0	0	0	87	0	15
2008	IS-05	32	46	4	11	7	0	79	18	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	35	3	4	3	0	1	91	7	104
2017	IS-03	60	25	8	4	4	0	0	85	8	25
2017	IS-04	37	56	0	4	4	0	0	93	7	27
2017	IS-05	67	30	0	3	0	0	0	97	3	30
2017	IS-06	61	32	0	0	0	0	8	100	0	13
2014	IS	43	41	7	8	1	0	0	83	9	84
2014	IS-03	50	39	6	6	0	0	0	89	6	18
2014	IS-04	36	50	9	5	0	0	0	86	5	22
2014	IS-05	50	34	8	8	0	0	0	85	8	26
2014	IS-06	38	31	0	23	8	0	0	69	31	13
2011	IS	44	43	4	4	2	2	0	89	6	97
2011	IS-03	48	32	3	6	6	3	0	83	13	31
2011	IS-04	33	63	0	4	0	0	0	96	4	24
2011	IS-05	62	24	14	0	0	0	0	86	0	21
2008	IS	41	50	1	6	1	0	0	91	8	78
2008	IS-03	35	65	0	0	0	0	0	100	0	17
2008	IS-04	33	53	7	7	0	0	0	87	7	15
2008	IS-05	50	36	0	11	4	0	0	86	14	28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	35	9	8	4	1	80	12	104
2017	IS-03	49	43	8	0	0	0	92	0	25
2017	IS-04	33	41	15	4	4	4	77	8	27
2017	IS-05	50	30	7	14	0	0	80	14	30
2017	IS-06	55	8	8	8	23	0	62	30	13
2014	IS	40	38	9	7	1	4	81	9	84
2014	IS-03	39	39	11	6	0	6	82	6	18
2014	IS-04	41	36	9	5	0	10	85	5	22
2014	IS-05	46	42	8	4	0	0	88	4	26
2014	IS-06	23	31	15	23	8	0	54	31	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	36	9	8	4	1	0	79	12	104
2017	IS-03	48	35	8	4	6	0	0	83	10	25
2017	IS-04	48	29	11	7	4	0	0	78	11	27
2017	IS-05	44	40	3	10	3	0	0	84	13	30
2017	IS-06	15	38	24	15	8	0	0	53	23	13
2014	IS	32	37	8	12	9	0	1	70	22	84
2014	IS-03	33	44	17	0	0	0	6	82	0	18
2014	IS-04	41	46	5	5	5	0	0	86	9	22
2014	IS-05	27	34	4	19	15	0	0	62	34	26
2014	IS-06	15	23	8	31	23	0	0	38	54	13
2011	IS	45	32	5	7	9	0	1	78	17	97
2011	IS-03	42	29	10	6	13	0	0	71	19	31
2011	IS-04	46	33	4	4	8	0	4	83	13	24
2011	IS-05	43	33	5	14	5	0	0	76	19	21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	23	4	5	4	6	5	86	10	104
2017	IS-03	55	19	0	6	4	13	4	88	12	25
2017	IS-04	52	22	7	4	7	4	4	80	12	27
2017	IS-05	61	26	3	10	0	0	0	87	10	30
2017	IS-06	45	23	0	0	8	0	24	90	10	13
2014	IS	44	22	6	13	6	1	7	73	21	84
2014	IS-03	39	33	0	11	12	0	6	76	24	18
2014	IS-04	50	14	9	19	5	0	5	66	24	22
2014	IS-05	39	31	4	15	4	4	4	75	21	26
2014	IS-06	46	15	8	8	8	0	15	73	18	13
2011	IS	51	25	6	5	6	2	5	81	12	97
2011	IS-03	48	23	10	6	10	0	3	73	17	31
2011	IS-04	75	17	4	0	0	0	4	96	0	24
2011	IS-05	43	43	0	5	10	0	0	86	14	21
2008	IS	28	29	8	19	12	1	3	60	32	78
2008	IS-03	41	24	12	18	6	0	0	65	24	17
2008	IS-04	13	33	7	33	13	0	0	47	47	15
2008	IS-05	36	25	7	11	18	4	0	63	30	28

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	40	9	10	3	78	13	103
2017	IS-03	33	44	4	12	8	77	19	25
2017	IS-04	31	50	8	8	4	81	11	26
2017	IS-05	43	34	13	10	0	77	10	30
2017	IS-06	45	23	15	17	0	68	17	13
2014	IS	21	42	6	17	14	63	31	84
2014	IS-03	33	28	0	28	11	61	39	18
2014	IS-04	14	55	14	9	9	68	18	22
2014	IS-05	23	31	8	15	23	54	39	26
2014	IS-06	15	46	0	23	15	62	38	13
2011	IS	23	41	16	9	10	64	20	97
2011	IS-03	23	29	23	6	19	52	26	31
2011	IS-04	13	46	21	17	4	58	21	24
2011	IS-05	29	52	5	0	14	81	14	21
2008	IS	23	46	12	13	6	69	19	78
2008	IS-03	35	29	24	6	6	65	12	17
2008	IS-04	13	53	13	20	0	67	20	15
2008	IS-05	14	54	4	18	11	68	29	28

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	47	10	9	3	78	12	104
2017	IS-03	33	48	4	12	4	81	15	25
2017	IS-04	11	71	11	4	4	82	7	27
2017	IS-05	43	36	11	6	3	79	10	30
2017	IS-06	38	24	15	23	0	62	23	13
2014	IS	19	38	20	12	11	57	23	84
2014	IS-03	17	44	28	6	6	61	11	18
2014	IS-04	23	41	23	9	5	64	14	22
2014	IS-05	11	38	19	16	15	50	31	26
2014	IS-06	15	23	15	23	23	38	46	13
2011	IS	26	47	9	11	6	73	18	97
2011	IS-03	13	58	10	10	10	71	19	31
2011	IS-04	29	50	13	8	0	79	8	24
2011	IS-05	19	48	10	19	5	67	24	21

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	45	10	15	2	73	17	104
2017	IS-03	40	48	0	8	4	88	12	25
2017	IS-04	15	52	22	7	4	67	11	27
2017	IS-05	33	40	10	17	0	73	17	30
2017	IS-06	23	32	8	38	0	55	38	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	42	7	6	6	0	82	11	104
2017	IS-03	40	48	0	4	8	0	88	12	25
2017	IS-04	26	55	4	7	7	0	81	15	27
2017	IS-05	47	30	14	6	3	0	77	10	30
2017	IS-06	45	32	15	8	0	0	77	8	13
2014	IS	20	36	21	16	7	0	56	23	84
2014	IS-03	22	33	17	23	6	0	55	28	18
2014	IS-04	18	55	18	9	0	0	73	9	22
2014	IS-05	15	34	23	15	12	0	50	27	26
2014	IS-06	23	15	23	23	15	0	38	38	13
2011	IS	22	55	13	7	1	2	78	8	97
2011	IS-03	16	52	16	13	3	0	68	16	31
2011	IS-04	17	58	8	8	0	8	82	9	24
2011	IS-05	29	57	10	5	0	0	86	5	21
2008	IS	29	35	17	15	3	1	65	18	78
2008	IS-03	35	29	24	12	0	0	65	12	17
2008	IS-04	27	33	20	20	0	0	60	20	15
2008	IS-05	29	39	4	21	4	4	70	26	28

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	38	14	8	2	76	10	104
2017	IS-03	33	39	4	25	0	71	25	25
2017	IS-04	22	48	26	0	4	70	4	27
2017	IS-05	53	34	10	0	3	86	3	30
2017	IS-06	55	30	8	8	0	85	8	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	42	9	3	1	87	4	103
2017	IS-03	54	42	4	0	0	96	0	25
2017	IS-04	42	47	8	0	4	89	4	26
2017	IS-05	49	36	14	0	0	86	0	30
2017	IS-06	38	45	17	0	0	83	0	13
2014	IS	36	42	12	7	4	77	11	84
2014	IS-03	44	22	28	6	0	66	6	18
2014	IS-04	41	45	5	9	0	86	9	22
2014	IS-05	23	50	11	8	8	73	15	26
2014	IS-06	31	46	8	8	8	77	15	13
2011	IS	35	47	8	7	2	82	9	97
2011	IS-03	35	39	16	6	3	74	10	31
2011	IS-04	29	58	8	4	0	88	4	24
2011	IS-05	29	67	5	0	0	95	0	21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	40	11	12	6	0	72	17	103
2017	IS-03	31	54	4	8	4	0	85	12	25
2017	IS-04	27	38	11	16	8	0	65	24	26
2017	IS-05	33	33	21	10	3	0	66	13	30
2017	IS-06	38	38	0	17	8	0	76	24	13
2014	IS	23	33	13	13	17	1	56	30	84
2014	IS-03	22	39	17	6	17	0	61	22	18
2014	IS-04	41	36	5	18	0	0	77	18	22
2014	IS-05	8	34	19	15	24	0	42	39	26
2014	IS-06	23	23	8	8	38	0	46	46	13
2011	IS	21	47	10	10	11	0	68	22	97
2011	IS-03	23	35	13	6	23	0	58	29	31
2011	IS-04	29	46	13	4	8	0	75	13	24
2011	IS-05	19	48	5	24	5	0	67	29	21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	40	12	10	4	75	13	103
2017	IS-03	38	39	12	4	8	77	12	25
2017	IS-04	38	34	8	16	4	73	20	26
2017	IS-05	37	34	20	6	3	70	10	30
2017	IS-06	32	61	0	8	0	92	8	13
2014	IS	23	38	18	12	10	60	22	84
2014	IS-03	17	39	34	6	6	55	11	18
2014	IS-04	37	36	14	14	0	73	14	22
2014	IS-05	15	38	19	8	20	54	27	26
2014	IS-06	15	38	8	23	15	54	38	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	40	10	9	4	1	76	13	103
2017	IS-03	40	42	8	10	0	0	83	10	25
2017	IS-04	38	27	15	8	11	0	65	20	26
2017	IS-05	36	50	10	4	0	0	86	4	30
2017	IS-06	15	55	8	23	0	0	70	23	13
2014	IS	17	45	16	14	8	0	62	22	84
2014	IS-03	28	39	17	11	6	0	66	17	18
2014	IS-04	28	41	14	14	5	0	68	18	22
2014	IS-05	8	50	15	19	8	0	58	27	26
2014	IS-06	0	38	23	15	23	0	38	38	13
2011	IS	32	40	9	10	7	1	73	18	97
2011	IS-03	39	32	3	6	16	3	73	23	31
2011	IS-04	38	46	13	4	0	0	83	4	24
2011	IS-05	19	33	19	24	5	0	52	29	21

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	50	7	4	2	0	87	6	103
2017	IS-03	32	43	13	12	0	0	75	12	25
2017	IS-04	38	54	4	0	4	0	92	4	26
2017	IS-05	40	54	3	0	3	0	94	3	30
2017	IS-06	38	45	9	8	0	0	83	8	13
2014	IS	23	44	13	12	8	0	67	20	84
2014	IS-03	28	33	17	17	6	0	61	23	18
2014	IS-04	18	68	9	5	0	0	86	5	22
2014	IS-05	23	34	15	20	8	0	57	27	26
2014	IS-06	15	38	8	8	31	0	54	38	13
2011	IS	35	40	12	8	3	1	76	11	97
2011	IS-03	42	19	16	16	6	0	61	23	31
2011	IS-04	25	58	17	0	0	0	83	0	24
2011	IS-05	38	43	10	5	5	0	81	10	21
2008	IS	36	47	9	6	1	0	83	8	78
2008	IS-03	47	47	6	0	0	0	94	0	17
2008	IS-04	47	40	13	0	0	0	87	0	15
2008	IS-05	18	61	7	11	4	0	79	14	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	30	22	9	3	0	2	66	12	104
2017	IS-03	55	24	17	4	0	0	0	79	4	25
2017	IS-04	37	33	15	11	0	0	4	73	11	27
2017	IS-05	24	34	30	3	7	0	3	59	10	30
2017	IS-06	15	15	30	32	8	0	0	30	39	13
2014	IS	26	30	28	12	4	0	1	56	16	84
2014	IS-03	50	22	23	6	0	0	0	72	6	18
2014	IS-04	32	32	23	9	5	0	0	63	14	22
2014	IS-05	11	38	23	23	0	0	4	52	24	26
2014	IS-06	8	15	54	8	15	0	0	23	23	13
2011	IS	37	38	11	8	4	1	0	76	13	97
2011	IS-03	42	39	3	6	6	3	0	83	13	31
2011	IS-04	38	50	8	0	4	0	0	88	4	24
2011	IS-05	24	33	19	24	0	0	0	57	24	21
2008	IS	24	38	19	14	4	0	0	63	18	78
2008	IS-03	24	47	24	0	6	0	0	71	6	17
2008	IS-04	47	20	27	7	0	0	0	67	7	15
2008	IS-05	14	39	21	21	4	0	0	54	25	28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	29	37	11	5	0	0	16	46	104
2017	IS-03	15	17	40	20	8	0	0	28	33	25
2017	IS-04	15	33	37	11	4	0	0	15	48	27
2017	IS-05	20	40	30	6	3	0	0	10	60	30
2017	IS-06	24	15	53	0	8	0	0	8	39	13
2014	IS	18	39	31	6	5	1	0	11	58	84
2014	IS-03	22	28	28	11	11	0	0	22	50	18
2014	IS-04	18	27	41	5	9	0	0	14	45	22
2014	IS-05	15	46	31	4	0	4	0	4	64	26
2014	IS-06	23	54	23	0	0	0	0	0	77	13
2011	IS	11	32	34	13	7	1	1	21	44	97
2011	IS-03	10	35	35	3	13	3	0	17	47	31
2011	IS-04	17	33	33	17	0	0	0	17	50	24
2011	IS-05	10	24	43	14	5	0	5	20	35	21
2008	IS	16	22	40	16	5	1	0	21	38	77
2008	IS-03	18	18	59	6	0	0	0	6	35	17
2008	IS-04	7	40	13	27	13	0	0	40	47	15
2008	IS-05	19	19	37	15	7	4	0	23	38	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	19	32	18	12	3	2	31	35	104
2017	IS-03	13	12	23	33	15	4	0	50	26	25
2017	IS-04	15	22	48	0	11	0	4	11	38	27
2017	IS-05	11	29	27	20	6	3	3	28	43	30
2017	IS-06	15	8	30	32	15	0	0	47	23	13
2014	IS	11	26	43	11	10	0	0	20	37	84
2014	IS-03	11	28	28	22	11	0	0	33	39	18
2014	IS-04	14	14	46	9	18	0	0	27	27	22
2014	IS-05	4	23	66	4	4	0	0	8	27	26
2014	IS-06	23	54	8	15	0	0	0	15	77	13
2011	IS	14	17	34	19	13	3	1	33	32	96
2011	IS-03	13	13	45	13	10	6	0	24	28	31
2011	IS-04	8	29	25	25	13	0	0	38	38	24
2011	IS-05	15	15	35	15	10	5	5	28	33	20
2008	IS	13	19	38	18	10	1	0	29	32	78
2008	IS-03	6	12	41	29	12	0	0	41	18	17
2008	IS-04	7	40	33	7	13	0	0	20	47	15
2008	IS-05	14	18	32	18	14	4	0	33	33	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	26	16	5	3	1	1	8	76	104
2017	IS-03	35	26	23	8	4	5	0	12	64	25
2017	IS-04	63	30	4	0	4	0	0	4	93	27
2017	IS-05	47	23	20	7	0	0	3	7	72	30
2017	IS-06	55	23	15	8	0	0	0	8	77	13
2014	IS	46	37	9	5	2	0	0	7	83	84
2014	IS-03	45	28	17	0	11	0	0	11	72	18
2014	IS-04	45	32	9	14	0	0	0	14	77	22
2014	IS-05	50	39	8	4	0	0	0	4	89	26
2014	IS-06	54	38	8	0	0	0	0	0	92	13
2011	IS	41	26	28	3	1	1	0	4	68	97
2011	IS-03	39	23	29	6	0	3	0	7	63	31
2011	IS-04	50	17	33	0	0	0	0	0	67	24
2011	IS-05	38	38	24	0	0	0	0	0	76	21
2008	IS	42	38	15	3	1	0	0	4	81	78
2008	IS-03	29	35	35	0	0	0	0	0	65	17
2008	IS-04	40	40	13	7	0	0	0	7	80	15
2008	IS-05	54	29	14	0	4	0	0	4	82	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	27	31	9	4	0	1	13	56	101
2017	IS-03	18	24	37	13	8	0	0	21	42	24
2017	IS-04	34	19	31	8	4	0	4	12	56	26
2017	IS-05	31	38	21	7	4	0	0	11	68	29
2017	IS-06	39	30	23	8	0	0	0	8	70	13
2014	IS	23	28	36	10	4	0	0	13	51	84
2014	IS-03	17	11	50	6	17	0	0	22	28	18
2014	IS-04	9	27	41	23	0	0	0	23	36	22
2014	IS-05	27	31	34	8	0	0	0	8	58	26
2014	IS-06	54	38	8	0	0	0	0	0	92	13
2011	IS	18	23	37	20	2	1	0	22	41	97
2011	IS-03	19	3	39	32	3	3	0	37	23	31
2011	IS-04	17	29	38	17	0	0	0	17	46	24
2011	IS-05	14	29	43	14	0	0	0	14	43	21
2008	IS	13	27	41	12	6	0	1	18	40	78
2008	IS-03	12	18	41	12	18	0	0	29	29	17
2008	IS-04	0	40	53	7	0	0	0	7	40	15
2008	IS-05	14	36	29	14	4	0	4	19	52	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	24	31	11	8	1	3	20	48	104
2017	IS-03	8	16	42	16	17	0	0	33	24	25
2017	IS-04	18	37	22	11	4	4	4	16	60	27
2017	IS-05	30	26	30	0	7	0	7	8	60	30
2017	IS-06	38	15	30	17	0	0	0	17	53	13
2014	IS	29	23	31	9	5	0	4	15	53	84
2014	IS-03	28	11	39	6	11	0	6	18	42	18
2014	IS-04	18	18	41	18	0	0	5	19	38	22
2014	IS-05	15	35	34	12	4	0	0	15	50	26
2014	IS-06	69	23	8	0	0	0	0	0	92	13
2011	IS	15	29	34	12	6	2	1	19	46	97
2011	IS-03	13	23	45	10	6	3	0	17	37	31
2011	IS-04	17	25	25	13	17	4	0	30	43	24
2011	IS-05	19	33	33	14	0	0	0	14	52	21
2008	IS	18	19	35	14	9	4	1	24	39	78
2008	IS-03	12	18	29	12	18	6	6	33	33	17
2008	IS-04	7	27	40	20	7	0	0	27	33	15
2008	IS-05	21	14	36	18	4	7	0	23	38	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	23	33	14	16	3	0	31	35	103
2017	IS-03	10	15	32	19	24	0	0	43	25	25
2017	IS-04	11	37	29	7	11	4	0	19	50	27
2017	IS-05	18	20	31	14	18	0	0	31	38	29
2017	IS-06	8	15	55	23	0	0	0	23	23	13
2014	IS	14	19	33	19	8	2	4	29	35	84
2014	IS-03	11	6	50	11	11	6	6	25	19	18
2014	IS-04	14	18	32	27	5	0	5	33	33	22
2014	IS-05	4	35	27	19	11	4	0	32	40	26
2014	IS-06	38	15	31	15	0	0	0	15	54	13
2011	IS	14	24	29	14	13	1	4	29	40	97
2011	IS-03	16	13	23	16	23	3	6	43	32	31
2011	IS-04	17	21	29	17	17	0	0	33	38	24
2011	IS-05	19	24	38	10	5	0	5	15	45	21
2008	IS	24	27	22	14	8	4	1	23	54	78
2008	IS-03	18	29	18	18	12	6	0	31	50	17
2008	IS-04	20	27	13	20	13	0	7	36	50	15
2008	IS-05	25	29	21	14	7	4	0	22	56	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	30	26	8	4	1	4	12	61	104
2017	IS-03	12	29	36	16	8	0	0	24	40	25
2017	IS-04	37	30	22	0	4	0	7	4	72	27
2017	IS-05	34	26	28	6	0	3	3	7	63	30
2017	IS-06	32	38	15	15	0	0	0	15	70	13
2014	IS	27	33	26	6	4	4	0	10	63	84
2014	IS-03	22	45	11	6	11	6	0	18	71	18
2014	IS-04	27	23	36	14	0	0	0	14	50	22
2014	IS-05	19	46	27	4	0	4	0	4	68	26
2014	IS-06	62	8	31	0	0	0	0	0	69	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	63	19	6	6	3	1	3	85	9	103
2017	IS-03	72	4	4	8	4	0	8	83	13	24
2017	IS-04	48	30	15	4	4	0	0	78	7	27
2017	IS-05	73	10	3	6	3	0	3	86	10	30
2017	IS-06	55	30	0	8	0	8	0	92	8	13
2014	IS	71	8	6	6	5	1	2	83	11	84
2014	IS-03	78	6	0	6	6	0	6	88	12	18
2014	IS-04	73	9	9	5	5	0	0	82	9	22
2014	IS-05	66	8	11	4	4	4	4	79	8	26
2014	IS-06	69	15	0	8	8	0	0	85	15	13
2011	IS	66	11	2	11	4	1	4	82	16	97
2011	IS-03	74	10	0	6	3	3	3	90	10	31
2011	IS-04	54	13	0	21	8	0	4	70	30	24
2011	IS-05	57	19	5	14	0	0	5	80	15	21
2008	IS	71	12	9	3	3	0	4	85	5	78
2008	IS-03	82	12	6	0	0	0	0	94	0	17
2008	IS-04	60	27	0	13	0	0	0	87	13	15
2008	IS-05	61	7	18	0	7	0	7	73	8	28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	23	15	14	5	9	6	60	22	104
2017	IS-03	28	18	8	27	19	0	0	46	46	25
2017	IS-04	22	29	18	11	0	12	7	64	14	27
2017	IS-05	29	27	20	7	0	6	10	67	9	30
2017	IS-06	39	23	15	15	0	8	0	67	16	13
2014	IS	26	34	15	12	5	6	2	65	18	84
2014	IS-03	39	28	22	11	0	0	0	67	11	18
2014	IS-04	23	41	18	5	0	9	5	74	5	22
2014	IS-05	15	31	15	15	8	12	4	55	27	26
2014	IS-06	23	31	8	23	15	0	0	54	38	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	29	10	8	1	3	80	9	104
2017	IS-03	42	19	19	12	4	4	64	16	25
2017	IS-04	37	37	18	7	0	0	74	7	27
2017	IS-05	59	26	3	11	0	0	86	11	30
2017	IS-06	47	45	0	0	0	8	100	0	13
2014	IS	42	35	4	9	9	1	77	19	84
2014	IS-03	55	17	0	11	17	0	72	28	18
2014	IS-04	50	37	5	5	5	0	86	9	22
2014	IS-05	19	54	4	11	8	4	76	20	26
2014	IS-06	38	23	8	15	15	0	62	31	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	34	12	11	2	2	75	13	103
2017	IS-03	34	31	8	23	4	0	65	27	25
2017	IS-04	37	30	18	11	4	0	67	15	27
2017	IS-05	44	38	11	7	0	0	82	7	29
2017	IS-06	39	45	8	0	0	8	92	0	13
2014	IS	27	36	12	19	4	3	65	23	84
2014	IS-03	28	28	17	22	6	0	55	28	18
2014	IS-04	36	27	14	14	0	10	70	15	22
2014	IS-05	20	46	15	15	4	0	66	19	26
2014	IS-06	23	38	0	31	8	0	62	38	13
2011	IS	28	41	13	10	5	2	71	16	97
2011	IS-03	19	45	13	13	6	3	67	20	31
2011	IS-04	33	29	21	4	8	4	65	13	24
2011	IS-05	19	48	10	19	5	0	67	24	21
2008	IS	32	36	10	14	6	1	69	21	78
2008	IS-03	47	47	0	0	6	0	94	6	17
2008	IS-04	20	47	20	13	0	0	67	13	15
2008	IS-05	21	32	14	21	11	0	54	32	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	28	16	9	5	12	1	65	16	104
2017	IS-03	21	36	15	12	4	12	0	65	18	25
2017	IS-04	22	22	11	18	4	23	0	57	29	27
2017	IS-05	33	34	27	0	3	0	4	69	3	30
2017	IS-06	47	15	8	15	8	8	0	67	25	13
2014	IS	32	20	19	13	8	7	0	56	23	84
2014	IS-03	33	11	28	17	11	0	0	44	28	18
2014	IS-04	36	18	23	9	5	10	0	60	15	22
2014	IS-05	31	15	15	23	4	12	0	52	30	26
2014	IS-06	23	38	15	0	23	0	0	62	23	13
2011	IS	30	38	10	8	8	5	0	72	17	97
2011	IS-03	19	32	6	19	16	6	0	55	38	31
2011	IS-04	21	54	13	4	4	4	0	78	9	24
2011	IS-05	38	33	14	5	5	5	0	75	10	21
2008	IS	31	28	15	8	9	9	0	65	18	78
2008	IS-03	35	29	18	0	6	12	0	73	7	17
2008	IS-04	20	47	20	0	7	7	0	71	7	15
2008	IS-05	29	18	18	14	11	11	0	52	28	28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	13	16	15	12	25	4	38	39	103
2017	IS-03	12	4	8	29	31	17	0	19	72	25
2017	IS-04	4	16	27	11	8	34	0	30	29	26
2017	IS-05	19	16	27	7	3	21	6	49	14	30
2017	IS-06	32	23	0	23	15	8	0	59	41	13
2014	IS	7	17	20	14	23	18	1	29	46	84
2014	IS-03	6	11	28	6	39	11	0	19	50	18
2014	IS-04	14	18	14	14	9	28	5	47	33	22
2014	IS-05	4	19	19	15	27	16	0	27	50	26
2014	IS-06	8	15	31	23	23	0	0	23	46	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	46	28	13	10	2	1	75	12	104
2017	IS-03	40	4	29	19	8	0	44	27	25
2017	IS-04	40	41	11	7	0	0	82	7	27
2017	IS-05	56	27	10	6	0	0	83	6	30
2017	IS-06	47	38	0	8	0	8	92	8	13
2014	IS	45	37	7	8	1	1	83	10	84
2014	IS-03	39	34	11	17	0	0	72	17	18
2014	IS-04	55	32	9	5	0	0	86	5	22
2014	IS-05	34	50	4	4	4	4	88	8	26
2014	IS-06	38	38	8	15	0	0	77	15	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	36	8	9	4	2	2	78	13	102
2017	IS-03	46	30	0	20	4	0	0	76	24	24
2017	IS-04	33	56	4	4	4	0	0	89	7	27
2017	IS-05	36	33	18	3	7	0	3	71	11	30
2017	IS-06	42	25	17	0	0	8	8	80	0	12
2014	IS	28	41	18	6	6	1	0	70	12	84
2014	IS-03	22	50	11	11	6	0	0	72	17	18
2014	IS-04	32	59	9	0	0	0	0	91	0	22
2014	IS-05	27	31	27	4	8	4	0	60	12	26
2014	IS-06	23	31	15	15	15	0	0	54	31	13
2011	IS	32	34	11	13	6	3	0	68	20	97
2011	IS-03	29	42	3	16	6	3	0	73	23	31
2011	IS-04	33	29	21	4	8	4	0	65	13	24
2011	IS-05	29	24	14	24	5	5	0	55	30	21
2008	IS	33	37	12	14	4	0	0	71	18	78
2008	IS-03	47	35	12	6	0	0	0	82	6	17
2008	IS-04	47	27	7	20	0	0	0	73	20	15
2008	IS-05	21	43	18	14	4	0	0	64	18	28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	28	8	8	2	5	2	81	11	104
2017	IS-03	44	35	4	10	4	4	0	82	14	25
2017	IS-04	41	26	15	7	4	7	0	72	12	27
2017	IS-05	55	28	3	6	0	4	3	90	7	30
2017	IS-06	47	30	8	0	0	8	8	91	0	13
2014	IS	47	27	10	6	7	4	0	77	13	84
2014	IS-03	50	33	0	11	6	0	0	83	17	18
2014	IS-04	55	32	9	0	0	5	0	91	0	22
2014	IS-05	46	23	11	4	11	4	0	72	16	26
2014	IS-06	38	23	15	8	15	0	0	62	23	13
2011	IS	39	32	9	9	7	3	0	73	17	96
2011	IS-03	37	30	0	20	10	3	0	69	31	30
2011	IS-04	42	42	8	0	8	0	0	83	8	24
2011	IS-05	29	33	14	5	10	10	0	68	16	21
2008	IS	44	37	10	8	1	0	0	81	9	78
2008	IS-03	53	29	12	6	0	0	0	82	6	17
2008	IS-04	40	40	7	13	0	0	0	80	13	15
2008	IS-05	39	43	11	7	0	0	0	82	7	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	36	7	6	4	3	2	83	10	104
2017	IS-03	48	40	4	4	4	0	0	88	8	25
2017	IS-04	37	33	11	7	7	4	0	73	15	27
2017	IS-05	42	41	6	7	0	0	3	86	7	30
2017	IS-06	47	30	8	0	0	8	8	91	0	13
2014	IS	37	41	9	5	8	0	0	78	13	84
2014	IS-03	44	39	0	0	17	0	0	83	17	18
2014	IS-04	32	46	14	9	0	0	0	77	9	22
2014	IS-05	31	43	11	4	11	0	0	73	15	26
2014	IS-06	38	31	15	8	8	0	0	69	15	13
2011	IS	38	36	5	14	4	1	1	76	19	97
2011	IS-03	39	26	3	16	10	3	3	69	28	31
2011	IS-04	58	29	0	13	0	0	0	88	13	24
2011	IS-05	19	52	10	14	5	0	0	71	19	21
2008	IS	33	40	6	18	1	1	0	74	19	78
2008	IS-03	47	29	0	24	0	0	0	76	24	17
2008	IS-04	33	40	7	13	0	7	0	79	14	15
2008	IS-05	25	50	7	18	0	0	0	75	18	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	76	11	5	5	0	1	2	90	5	104
2017	IS-03	73	12	0	8	0	0	8	92	8	25
2017	IS-04	67	15	11	7	0	0	0	82	7	27
2017	IS-05	87	7	6	0	0	0	0	94	0	30
2017	IS-06	70	15	0	8	0	8	0	92	8	13
2014	IS	80	6	4	6	2	1	1	88	9	84
2014	IS-03	83	6	0	0	6	0	6	94	6	18
2014	IS-04	77	5	5	14	0	0	0	82	14	22
2014	IS-05	81	8	8	0	0	4	0	92	0	26
2014	IS-06	77	8	0	8	8	0	0	85	15	13
2011	IS	74	9	5	5	3	1	2	86	9	97
2011	IS-03	81	6	0	3	3	3	3	93	7	31
2011	IS-04	67	13	8	4	4	0	4	83	9	24
2011	IS-05	71	10	14	5	0	0	0	81	5	21
2008	IS	77	8	8	4	0	0	4	88	4	78
2008	IS-03	82	6	12	0	0	0	0	88	0	17
2008	IS-04	67	27	0	7	0	0	0	93	7	15
2008	IS-05	71	4	11	7	0	0	7	81	8	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	24	5	2	6	3	6	86	8	104
2017	IS-03	40	19	6	8	12	4	12	70	23	25
2017	IS-04	67	18	7	0	0	0	7	92	0	27
2017	IS-05	60	27	3	0	6	4	0	90	7	30
2017	IS-06	47	23	8	0	8	8	8	82	9	13
2014	IS	39	25	10	4	8	7	7	75	14	84
2014	IS-03	39	28	6	6	11	0	11	74	19	18
2014	IS-04	45	32	9	0	5	5	5	85	5	22
2014	IS-05	50	23	8	4	8	4	4	79	12	26
2014	IS-06	15	8	23	8	15	15	15	33	33	13
2011	IS	32	13	16	12	13	6	6	52	29	97
2011	IS-03	35	10	13	13	23	3	3	48	38	31
2011	IS-04	38	17	13	8	8	13	4	65	20	24
2011	IS-05	33	14	19	10	10	10	5	56	22	21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	23	8	8	4	2	1	80	12	104
2017	IS-03	44	23	4	15	10	4	0	70	26	25
2017	IS-04	52	30	7	7	4	0	0	82	11	27
2017	IS-05	66	23	7	3	0	0	0	90	3	30
2017	IS-06	62	8	8	0	8	8	8	82	9	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	62	19	7	3	2	6	1	88	5	104
2017	IS-03	48	33	8	4	4	4	0	84	8	25
2017	IS-04	59	19	11	0	4	7	0	84	4	27
2017	IS-05	80	10	3	3	0	4	0	93	3	30
2017	IS-06	70	0	8	8	0	8	8	82	9	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	25	9	5	5	2	81	10	104
2017	IS-03	44	23	12	12	10	0	67	21	25
2017	IS-04	63	22	7	4	4	0	85	7	27
2017	IS-05	59	23	11	3	3	0	82	6	30
2017	IS-06	55	23	8	0	8	8	84	8	13
2014	IS	44	29	10	11	6	1	74	17	84
2014	IS-03	44	28	6	17	6	0	72	22	18
2014	IS-04	59	23	14	5	0	0	82	5	22
2014	IS-05	34	35	8	15	4	4	72	20	26
2014	IS-06	31	38	0	8	23	0	69	31	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	23	15	16	4	4	4	63	21	26
2017	IS-05	24	34	24	10	8	0	0	58	18	12
2017	IS-06	43	16	8	25	0	8	0	64	27	12
2014	IS	15	7	26	11	19	15	7	29	38	27
2014	IS-05	9	18	18	9	18	27	0	38	38	11
2014	IS-06	15	0	31	15	23	8	8	18	45	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	39	11	10	4	9	72	15	104
2017	IS-03	30	39	19	0	4	8	75	4	25
2017	IS-04	18	52	15	4	4	7	75	8	27
2017	IS-05	26	39	6	18	7	3	67	26	30
2017	IS-06	39	8	8	30	0	15	55	36	13
2014	IS	14	34	17	24	6	6	51	31	84
2014	IS-03	33	17	22	28	0	0	50	28	18
2014	IS-04	9	41	14	27	0	9	55	30	22
2014	IS-05	8	34	20	27	4	8	46	33	26
2014	IS-06	8	38	15	8	31	0	46	38	13
2011	IS	12	33	15	19	8	12	52	31	97
2011	IS-03	13	32	13	13	10	19	56	28	31
2011	IS-04	8	38	21	13	13	8	50	27	24
2011	IS-05	14	24	19	33	5	5	40	40	21

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	38	12	14	4	6	68	19	104
2017	IS-03	34	31	19	8	4	5	68	12	25
2017	IS-04	15	56	11	15	0	4	73	15	27
2017	IS-05	27	35	10	18	7	3	64	26	30
2017	IS-06	23	24	15	23	8	8	51	33	13
2014	IS	12	28	21	25	11	4	41	37	84
2014	IS-03	22	22	28	11	11	6	47	23	18
2014	IS-04	9	37	27	27	0	0	46	27	22
2014	IS-05	8	23	12	34	16	8	33	54	26
2014	IS-06	15	15	23	23	23	0	31	46	13
2011	IS	12	36	23	15	12	1	49	28	97
2011	IS-03	16	32	23	6	19	3	50	27	31
2011	IS-04	4	33	29	21	13	0	38	33	24
2011	IS-05	5	48	19	19	10	0	52	29	21
2008	IS	18	42	19	14	5	1	61	19	78
2008	IS-03	47	29	12	12	0	0	76	12	17
2008	IS-04	7	60	20	13	0	0	67	13	15
2008	IS-05	14	32	29	7	14	4	48	22	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	36	18	22	4	8	1	52	29	104
2017	IS-03	15	26	27	15	8	8	0	45	25	25
2017	IS-04	4	44	22	15	4	7	4	54	21	27
2017	IS-05	10	40	16	30	4	0	0	49	34	30
2017	IS-06	15	32	8	38	0	8	0	51	41	13
2014	IS	5	30	30	27	7	1	0	35	35	84
2014	IS-03	17	17	45	11	11	0	0	33	22	18
2014	IS-04	5	32	27	32	0	5	0	38	33	22
2014	IS-05	0	31	23	39	8	0	0	31	46	26
2014	IS-06	0	46	15	23	15	0	0	46	38	13
2011	IS	8	35	20	24	8	4	0	46	34	96
2011	IS-03	6	29	26	19	10	10	0	39	32	31
2011	IS-04	17	33	17	25	8	0	0	50	33	24
2011	IS-05	5	24	24	33	14	0	0	29	48	21
2008	IS	4	40	21	25	6	4	0	46	32	77
2008	IS-03	12	41	6	29	0	12	0	60	33	17
2008	IS-04	7	33	33	13	13	0	0	40	27	15
2008	IS-05	0	39	32	18	7	4	0	41	26	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	28	16	20	9	8	51	31	104
2017	IS-03	26	15	15	19	12	12	47	35	25
2017	IS-04	18	22	22	19	11	7	44	32	27
2017	IS-05	10	37	16	26	11	0	47	37	30
2017	IS-06	15	38	9	23	0	15	62	27	13
2014	IS	7	43	11	19	14	6	53	36	84
2014	IS-03	11	28	11	28	17	6	41	47	18
2014	IS-04	14	50	9	18	5	5	67	24	22
2014	IS-05	4	46	12	11	19	8	54	33	26
2014	IS-06	0	38	15	15	23	8	42	42	13
2011	IS	13	36	21	18	6	6	52	26	96
2011	IS-03	6	42	19	13	10	10	54	25	31
2011	IS-04	17	33	29	13	0	8	55	14	24
2011	IS-05	14	19	29	19	14	5	35	35	21
2008	IS	10	27	21	23	10	9	41	37	78
2008	IS-03	24	18	18	24	6	12	47	33	17
2008	IS-04	7	47	20	20	7	0	53	27	15
2008	IS-05	4	25	21	18	18	14	33	42	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	37	18	13	8	6	59	23	104
2017	IS-03	12	34	23	15	8	8	49	25	25
2017	IS-04	15	30	26	11	11	7	48	24	27
2017	IS-05	20	36	13	17	11	3	58	28	30
2017	IS-06	15	55	15	8	0	8	75	8	13
2014	IS	6	45	16	23	9	1	52	33	84
2014	IS-03	6	50	17	23	6	0	55	28	18
2014	IS-04	9	46	18	18	9	0	55	27	22
2014	IS-05	8	34	15	27	11	4	44	40	26
2014	IS-06	0	54	8	23	15	0	54	38	13
2011	IS	10	42	20	18	9	1	53	27	96
2011	IS-03	6	48	26	6	10	3	57	17	31
2011	IS-04	17	46	17	17	4	0	63	21	24
2011	IS-05	5	38	24	19	14	0	43	33	21
2008	IS	8	33	14	36	9	0	41	45	78
2008	IS-03	18	47	0	35	0	0	65	35	17
2008	IS-04	0	27	20	53	0	0	27	53	15
2008	IS-05	4	29	21	25	21	0	32	46	28

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	35	15	17	3	2	64	21	104
2017	IS-03	30	32	12	23	4	0	61	27	25
2017	IS-04	22	41	22	4	4	7	68	8	27
2017	IS-05	24	36	13	24	3	0	60	28	30
2017	IS-06	23	47	8	23	0	0	70	23	13
2014	IS	17	45	12	16	9	1	63	25	84
2014	IS-03	17	50	6	23	6	0	66	28	18
2014	IS-04	18	55	14	9	5	0	73	14	22
2014	IS-05	15	35	19	19	8	4	52	28	26
2014	IS-06	8	38	8	15	31	0	46	46	13
2011	IS	23	49	10	14	2	1	73	17	97
2011	IS-03	26	35	16	16	3	3	63	20	31
2011	IS-04	17	58	8	17	0	0	75	17	24
2011	IS-05	24	52	5	14	5	0	76	19	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	37	10	5	0	9	1	83	5	104
2017	IS-03	46	19	12	8	0	15	0	77	9	25
2017	IS-04	22	56	11	4	0	7	0	84	4	27
2017	IS-05	43	34	13	3	0	4	3	82	4	30
2017	IS-06	45	47	8	0	0	0	0	92	0	13
2014	IS	20	49	12	11	2	6	0	73	14	84
2014	IS-03	22	39	28	11	0	0	0	61	11	18
2014	IS-04	14	73	5	9	0	0	0	86	9	22
2014	IS-05	19	46	8	12	0	15	0	77	14	26
2014	IS-06	38	23	8	15	15	0	0	62	31	13
2011	IS	25	38	20	5	2	10	0	70	8	97
2011	IS-03	26	35	19	3	3	13	0	70	7	31
2011	IS-04	21	42	25	0	4	8	0	68	5	24
2011	IS-05	24	33	19	19	0	5	0	60	20	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	43	10	6	3	2	2	80	9	104
2017	IS-03	17	60	15	4	0	4	0	80	4	25
2017	IS-04	26	45	15	7	7	0	0	71	15	27
2017	IS-05	43	33	6	6	4	3	4	82	11	30
2017	IS-06	70	23	8	0	0	0	0	92	0	13
2014	IS	27	37	8	17	7	4	0	67	25	84
2014	IS-03	34	28	17	11	11	0	0	61	22	18
2014	IS-04	27	41	5	18	5	5	0	72	24	22
2014	IS-05	23	39	8	15	8	8	0	67	25	26
2014	IS-06	23	46	0	23	8	0	0	69	31	13
2011	IS	36	34	10	10	5	4	0	73	16	97
2011	IS-03	32	35	13	13	0	6	0	72	14	31
2011	IS-04	42	21	8	17	8	4	0	65	26	24
2011	IS-05	24	43	14	5	10	5	0	70	15	21
2008	IS	23	33	15	17	5	6	0	60	23	78
2008	IS-03	24	29	24	18	0	6	0	56	19	17
2008	IS-04	33	27	13	20	7	0	0	60	27	15
2008	IS-05	21	32	14	18	4	11	0	60	24	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	37	13	9	5	8	1	70	16	104
2017	IS-03	25	33	19	4	4	15	0	68	9	25
2017	IS-04	11	45	18	11	4	11	0	63	17	27
2017	IS-05	23	47	10	10	7	0	3	73	17	30
2017	IS-06	55	30	0	8	0	8	0	92	8	13
2014	IS	9	23	30	19	11	8	0	35	32	84
2014	IS-03	6	39	33	17	6	0	0	45	22	18
2014	IS-04	5	32	23	18	5	19	0	44	28	22
2014	IS-05	4	11	31	23	19	11	0	17	48	26
2014	IS-06	23	8	31	23	15	0	0	31	38	13
2011	IS	7	29	25	16	13	10	0	41	31	96
2011	IS-03	13	23	23	23	13	6	0	38	38	31
2011	IS-04	0	26	30	9	13	22	0	33	28	23
2011	IS-05	0	38	24	14	14	10	0	42	32	21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	21	20	12	8	19	6	45	28	104
2017	IS-03	15	12	21	27	8	16	0	33	42	25
2017	IS-04	11	26	26	7	15	15	0	43	26	27
2017	IS-05	7	23	23	10	6	14	17	42	24	30
2017	IS-06	24	15	8	8	8	30	8	64	24	13
2014	IS	8	18	18	20	20	11	5	31	48	84
2014	IS-03	6	22	17	23	22	6	6	31	50	18
2014	IS-04	9	32	14	9	14	14	10	53	29	22
2014	IS-05	0	15	19	27	23	15	0	18	59	26
2014	IS-06	15	0	15	23	31	8	8	18	64	13
2011	IS	7	20	16	16	21	16	3	33	46	97
2011	IS-03	3	19	6	23	29	16	3	28	64	31
2011	IS-04	0	21	38	13	13	13	4	25	30	24
2011	IS-05	5	24	19	14	19	14	5	35	41	21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	58	20	8	8	4	1	2	80	12	103
2017	IS-03	61	15	8	4	8	0	4	80	12	25
2017	IS-04	53	20	11	11	4	0	0	73	15	26
2017	IS-05	60	20	6	6	3	0	3	83	10	30
2017	IS-06	55	23	0	15	0	8	0	84	16	13
2014	IS	52	20	8	11	1	1	6	78	13	84
2014	IS-03	50	23	6	6	0	6	11	87	7	18
2014	IS-04	68	5	9	14	5	0	0	73	18	22
2014	IS-05	54	15	8	11	0	0	12	78	13	26
2014	IS-06	31	46	15	8	0	0	0	77	8	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	65	19	8	4	1	3	0	87	5	104
2017	IS-03	73	4	12	4	4	4	0	80	8	25
2017	IS-04	52	26	7	11	0	4	0	81	11	27
2017	IS-05	69	24	3	0	0	4	0	97	0	30
2017	IS-06	70	23	8	0	0	0	0	92	0	13
2014	IS	63	19	5	6	0	1	6	89	6	84
2014	IS-03	50	28	0	6	0	0	17	93	7	18
2014	IS-04	68	14	0	9	0	5	5	90	10	22
2014	IS-05	73	11	8	4	0	0	4	88	4	26
2014	IS-06	54	23	15	8	0	0	0	77	8	13
2011	IS	72	9	13	1	0	3	1	85	1	97
2011	IS-03	74	13	6	0	0	3	3	93	0	31
2011	IS-04	67	17	13	0	0	4	0	87	0	24
2011	IS-05	67	0	33	0	0	0	0	67	0	21
2008	IS	72	18	9	0	0	1	0	91	0	78
2008	IS-03	82	18	0	0	0	0	0	100	0	17
2008	IS-04	80	13	7	0	0	0	0	93	0	15
2008	IS-05	50	25	21	0	0	4	0	78	0	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	40	9	16	8	2	67	24	103
2017	IS-03	33	25	0	24	18	0	58	42	24
2017	IS-04	18	52	11	12	4	4	73	16	27
2017	IS-05	26	40	14	14	7	0	65	21	30
2017	IS-06	15	62	15	8	0	0	77	8	13
2014	IS	12	42	18	11	13	5	56	25	84
2014	IS-03	17	33	11	11	17	11	56	32	18
2014	IS-04	23	37	27	9	5	0	59	14	22
2014	IS-05	4	50	23	11	11	0	54	23	26
2014	IS-06	0	46	8	15	23	8	50	42	13
2011	IS	32	32	18	8	6	4	67	15	97
2011	IS-03	32	26	16	6	10	10	64	18	31
2011	IS-04	42	29	17	13	0	0	71	13	24
2011	IS-05	10	43	24	10	10	5	55	20	21
2008	IS	28	36	15	13	6	1	65	19	78
2008	IS-03	47	41	6	6	0	0	88	6	17
2008	IS-04	33	27	20	20	0	0	60	20	15
2008	IS-05	18	36	14	11	18	4	56	30	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	25	9	18	15	4	1	55	35	104
2017	IS-03	12	28	4	23	23	10	0	44	52	25
2017	IS-04	26	37	15	11	4	7	0	68	16	27
2017	IS-05	26	27	13	17	14	0	3	55	31	30
2017	IS-06	55	0	8	23	15	0	0	55	38	13
2014	IS	8	26	23	13	23	1	6	37	38	84
2014	IS-03	0	17	17	28	34	0	6	18	65	18
2014	IS-04	23	14	41	5	14	0	5	38	19	22
2014	IS-05	8	35	15	15	19	4	4	46	37	26
2014	IS-06	0	38	23	8	23	0	8	42	33	13
2011	IS	22	30	9	21	15	3	0	53	37	97
2011	IS-03	16	19	10	29	23	3	0	37	53	31
2011	IS-04	25	33	4	21	13	4	0	61	35	24
2011	IS-05	14	48	10	14	14	0	0	62	29	21
2008	IS	17	32	18	19	14	0	0	49	33	78
2008	IS-03	12	47	0	29	12	0	0	59	41	17
2008	IS-04	7	47	27	13	7	0	0	53	20	15
2008	IS-05	25	21	18	18	18	0	0	46	36	28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	38	20	11	1	3	2	67	12	104
2017	IS-03	22	36	27	15	0	0	0	58	15	25
2017	IS-04	22	37	18	19	0	4	0	61	20	27
2017	IS-05	30	37	23	3	3	3	0	69	7	30
2017	IS-06	30	55	8	0	0	8	0	92	0	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	42	11	4	0	0	86	4	104
2017	IS-03	46	39	12	4	0	0	85	4	25
2017	IS-04	26	56	11	7	0	0	82	7	27
2017	IS-05	57	36	7	0	0	0	93	0	30
2017	IS-06	47	30	23	0	0	0	77	0	13
2014	IS	28	42	18	5	1	7	74	6	84
2014	IS-03	17	33	39	6	0	6	53	6	18
2014	IS-04	37	32	14	5	5	9	75	10	22
2014	IS-05	23	54	8	4	0	11	87	4	26
2014	IS-06	23	46	23	8	0	0	69	8	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	48	12	4	0	1	83	4	104
2017	IS-03	34	46	15	4	0	0	81	4	25
2017	IS-04	26	55	11	8	0	0	81	8	27
2017	IS-05	46	47	7	0	0	0	93	0	30
2017	IS-06	23	39	23	8	0	8	67	8	13
2014	IS	28	44	18	4	4	2	75	7	84
2014	IS-03	33	39	22	6	0	0	72	6	18
2014	IS-04	32	46	18	0	5	0	77	5	22
2014	IS-05	19	54	11	4	4	8	79	8	26
2014	IS-06	31	23	31	8	8	0	54	15	13
2011	IS	29	36	14	9	6	5	69	16	96
2011	IS-03	26	35	13	10	10	6	66	21	31
2011	IS-04	33	33	13	13	4	4	70	17	24
2011	IS-05	19	43	24	5	10	0	62	14	21

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	51	11	1	1	0	87	2	104
2017	IS-03	26	66	8	0	0	0	92	0	25
2017	IS-04	33	55	12	0	0	0	88	0	27
2017	IS-05	46	33	14	3	4	0	79	7	30
2017	IS-06	15	77	8	0	0	0	92	0	13
2014	IS	40	35	15	8	1	0	75	9	84
2014	IS-03	50	22	17	11	0	0	72	11	18
2014	IS-04	50	41	9	0	0	0	91	0	22
2014	IS-05	31	39	15	15	0	0	69	15	26
2014	IS-06	23	31	31	8	8	0	54	15	13
2011	IS	31	48	8	5	6	1	80	12	96
2011	IS-03	23	48	10	6	10	3	73	17	31
2011	IS-04	38	46	8	8	0	0	83	8	24
2011	IS-05	33	43	10	5	10	0	76	14	21
2008	IS	36	44	12	9	0	0	79	9	78
2008	IS-03	53	41	6	0	0	0	94	0	17
2008	IS-04	47	40	7	7	0	0	87	7	15
2008	IS-05	25	43	18	14	0	0	68	14	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	41	21	9	4	1	65	13	103
2017	IS-03	24	32	33	8	0	4	58	8	25
2017	IS-04	26	40	15	12	7	0	66	19	27
2017	IS-05	27	41	17	7	8	0	68	15	29
2017	IS-06	15	45	23	17	0	0	61	17	13
2014	IS	14	29	24	23	11	0	43	33	84
2014	IS-03	22	28	22	28	0	0	50	28	18
2014	IS-04	18	37	32	5	9	0	55	14	22
2014	IS-05	4	27	23	31	16	0	31	46	26
2014	IS-06	0	23	23	31	23	0	23	54	13
2011	IS	18	46	16	11	7	1	65	19	97
2011	IS-03	16	45	13	6	16	3	63	23	31
2011	IS-04	13	54	29	4	0	0	67	4	24
2011	IS-05	19	33	24	14	10	0	52	24	21

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	53	15	7	3	0	75	10	104
2017	IS-03	24	49	19	8	0	0	73	8	25
2017	IS-04	15	55	15	11	4	0	70	15	27
2017	IS-05	29	50	14	0	7	0	79	7	30
2017	IS-06	15	53	15	17	0	0	68	17	13
2014	IS	15	32	20	24	8	0	48	32	84
2014	IS-03	28	28	17	28	0	0	55	28	18
2014	IS-04	18	37	23	14	9	0	55	23	22
2014	IS-05	4	38	19	27	11	0	42	39	26
2014	IS-06	0	23	31	31	15	0	23	46	13
2011	IS	15	49	15	11	7	1	66	19	97
2011	IS-03	13	45	19	3	16	3	60	20	31
2011	IS-04	17	54	21	8	0	0	71	8	24
2011	IS-05	14	48	10	19	10	0	62	29	21
2008	IS	18	46	12	18	6	0	64	24	78
2008	IS-03	41	41	12	6	0	0	82	6	17
2008	IS-04	20	53	13	13	0	0	73	13	15
2008	IS-05	4	46	14	21	14	0	50	36	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	38	19	13	5	4	62	19	104
2017	IS-03	20	28	19	19	6	8	52	27	25
2017	IS-04	22	44	15	15	4	0	66	19	27
2017	IS-05	23	37	19	10	7	3	62	18	30
2017	IS-06	23	39	23	8	8	0	62	15	13
2014	IS	17	23	21	20	17	2	40	38	84
2014	IS-03	17	22	28	6	22	6	41	30	18
2014	IS-04	23	32	23	14	9	0	55	23	22
2014	IS-05	12	19	27	27	16	0	31	43	26
2014	IS-06	0	23	0	38	31	8	25	75	13
2011	IS	11	28	27	15	13	5	41	30	97
2011	IS-03	10	19	35	10	23	3	30	33	31
2011	IS-04	13	21	33	21	4	8	36	27	24
2011	IS-05	24	29	14	14	14	5	55	30	21
2008	IS	17	23	19	24	13	4	41	39	78
2008	IS-03	24	29	24	12	6	6	56	19	17
2008	IS-04	20	40	7	33	0	0	60	33	15
2008	IS-05	14	14	18	21	25	7	31	50	28

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	25	33	42	104
2017	IS-03	23	28	49	25
2017	IS-04	15	48	37	27
2017	IS-05	23	33	44	30
2017	IS-06	53	39	8	13
2014	IS	43	23	34	84
2014	IS-03	28	28	44	18
2014	IS-04	41	27	32	22
2014	IS-05	39	19	42	26
2014	IS-06	69	15	15	13
2011	IS	29	26	45	97
2011	IS-03	35	23	42	31
2011	IS-04	13	25	63	24
2011	IS-05	24	24	52	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	20	26	39	0	4	11	26
2014	IS	14	11	59	11	9999	5	36
2014	IS-05	30	10	61	0	9999	0	10
2011	IS	0	18	46	25	9999	11	28
2011	IS-03	0	18	36	36	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	22	78	104
2017	IS-03	28	72	25
2017	IS-04	18	82	27
2017	IS-05	17	83	30
2017	IS-06	38	62	13
2014	IS	26	74	84
2014	IS-04	28	72	22
2014	IS-05	27	73	26
2014	IS-06	46	54	13

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	IS	30	23
2014	IS	23	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	66	23
2014	IS	72	22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	IS	0	23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	IS	0	23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	52	23
2014	IS	49	22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	52	23
2014	IS	59	22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	39	23
2014	IS	28	22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	48	23
2014	IS	54	22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	IS	31	23
2014	IS	22	22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	62	23
2014	IS	68	22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	IS	38	23
2014	IS	46	22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	IS	0	23
2014	IS	0	22

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	IS	0	23

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	52	23
2014	IS	46	22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	IS	39	23
2014	IS	40	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	64	23
2014	IS	40	22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	IS	21	23

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	IS	0	23
2014	IS	27	22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	IS	22	22
2014	IS	25	20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	IS	22	22

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	IS	24	22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	IS	31	22
2014	IS	31	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	27	22
2014	IS	55	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22
2014	IS	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	45	22
2014	IS	44	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	86	14	23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	9	23	8	8	33	11	32	29	104
2017	IS-03	15	8	12	8	12	38	8	43	36	25
2017	IS-04	4	7	29	4	7	37	11	21	21	27
2017	IS-05	6	13	26	7	10	31	6	32	27	30
2017	IS-06	15	8	30	23	0	15	9	30	30	13
2014	IS	5	18	18	9	7	38	6	40	28	84
2014	IS-03	11	0	22	17	0	28	22	22	34	18
2014	IS-04	5	27	14	10	0	41	5	58	18	22
2014	IS-05	0	19	23	8	8	43	0	33	27	26
2014	IS-06	8	15	15	0	31	31	0	33	44	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	27	24	8	5	17	3	54	16	104
2017	IS-03	26	16	19	4	12	19	4	55	20	25
2017	IS-04	11	18	22	18	0	30	0	42	26	27
2017	IS-05	10	33	30	3	6	11	6	52	12	30
2017	IS-06	32	23	38	8	0	0	0	55	8	13
2014	IS	9	29	20	13	8	18	2	48	27	84
2014	IS-03	17	17	22	17	6	22	0	42	29	18
2014	IS-04	5	36	23	9	5	18	5	53	18	22
2014	IS-05	4	31	19	11	8	27	0	48	26	26
2014	IS-06	15	15	23	23	23	0	0	31	46	13
2011	IS	20	46	14	8	5	4	2	70	14	97
2011	IS-03	10	55	13	6	3	6	6	74	11	31
2011	IS-04	21	42	21	4	8	4	0	65	13	24
2011	IS-05	10	43	24	10	10	5	0	55	20	21

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	44	12	11	4	1	5	71	16	104
2017	IS-03	26	40	8	12	8	4	4	71	21	25
2017	IS-04	15	34	29	15	4	0	4	50	19	27
2017	IS-05	25	56	10	3	0	0	6	86	3	30
2017	IS-06	38	45	0	8	0	0	9	92	8	13
2014	IS	18	52	10	14	4	0	2	72	18	84
2014	IS-03	22	50	6	11	6	0	6	77	18	18
2014	IS-04	18	45	19	18	0	0	0	63	18	22
2014	IS-05	16	50	12	19	4	0	0	66	23	26
2014	IS-06	23	77	0	0	0	0	0	100	0	13
2011	IS	14	57	14	7	5	2	0	73	13	97
2011	IS-03	19	61	6	0	10	3	0	83	10	31
2011	IS-04	8	58	17	13	4	0	0	67	17	24
2011	IS-05	5	57	24	14	0	0	0	62	14	21
2008	IS	18	36	18	15	9	3	1	56	25	78
2008	IS-03	24	35	24	6	12	0	0	59	18	17
2008	IS-04	0	47	13	33	7	0	0	47	40	15
2008	IS-05	14	43	21	11	4	7	0	62	15	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	12	16	8	9	40	10	34	33	103
2017	IS-03	4	15	15	8	8	46	4	38	31	25
2017	IS-04	4	11	22	11	11	41	0	25	38	27
2017	IS-05	6	6	16	3	11	33	24	30	32	30
2017	IS-06	8	17	17	17	8	25	8	38	38	12
2014	IS	4	8	31	8	5	32	12	21	24	84
2014	IS-03	0	6	39	11	17	11	17	8	39	18
2014	IS-04	9	9	28	0	0	36	18	39	0	22
2014	IS-05	0	4	27	16	0	46	8	8	34	26
2014	IS-06	8	15	38	8	8	23	0	30	20	13
2011	IS	3	13	30	7	3	42	1	29	18	97
2011	IS-03	0	16	35	13	3	32	0	24	24	31
2011	IS-04	8	4	33	0	8	42	4	23	15	24
2011	IS-05	0	14	33	10	0	43	0	25	17	21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	36	32	11	1	0	17	4	85	1	104
2017	IS-03	33	23	13	4	0	23	4	76	5	25
2017	IS-04	22	37	22	0	0	15	4	73	0	27
2017	IS-05	43	37	7	0	0	10	3	92	0	30
2017	IS-06	53	23	0	0	0	15	9	100	0	13
2014	IS	23	36	17	6	5	12	2	68	12	84
2014	IS-03	28	33	11	11	0	11	6	74	13	18
2014	IS-04	14	50	28	0	0	9	0	70	0	22
2014	IS-05	23	27	15	8	8	19	0	62	19	26
2014	IS-06	31	38	8	8	15	0	0	69	23	13
2011	IS	35	27	16	2	6	14	0	72	10	96
2011	IS-03	35	32	16	0	10	6	0	72	10	31
2011	IS-04	33	29	17	0	4	17	0	75	5	24
2011	IS-05	40	10	20	5	10	15	0	59	18	20
2008	IS	24	31	21	6	1	15	1	66	9	78
2008	IS-03	53	12	18	12	0	6	0	69	13	17
2008	IS-04	0	27	33	7	7	27	0	36	18	15
2008	IS-05	14	39	25	7	0	14	0	63	8	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	33	13	2	1	21	3	79	4	102
2017	IS-03	30	35	8	0	0	24	4	89	0	25
2017	IS-04	19	27	27	0	0	27	0	64	0	26
2017	IS-05	24	34	11	7	4	17	3	73	13	29
2017	IS-06	38	38	8	0	0	8	9	91	0	13
2014	IS	14	31	17	11	5	18	5	58	20	84
2014	IS-03	23	28	28	6	0	6	11	60	7	18
2014	IS-04	18	18	32	5	0	23	5	50	6	22
2014	IS-05	4	46	8	8	8	27	0	69	21	26
2014	IS-06	15	31	0	31	15	8	0	50	50	13
2011	IS	23	35	15	5	6	15	0	68	13	97
2011	IS-03	19	32	23	3	10	13	0	59	15	31
2011	IS-04	13	46	13	4	8	17	0	70	15	24
2011	IS-05	33	33	14	10	0	10	0	74	11	21
2008	IS	27	38	15	5	1	10	3	75	7	78
2008	IS-03	41	47	6	0	0	6	0	94	0	17
2008	IS-04	27	27	20	7	0	20	0	67	8	15
2008	IS-05	29	36	18	4	4	7	4	72	8	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	12	88	104
2017	IS-04	23	77	27
2014	IS	12	88	84

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	82	11
2014	IS	70	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	IS	63	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	IS	0	11
2014	IS	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	IS	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	IS	72	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12
2014	IS	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12
2014	IS	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12
2014	IS	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	50	12
2014	IS	50	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	90	10	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	8	12	18	2	1	54	6	49	7	104
2017	IS-03	15	12	4	0	0	61	8	88	0	25
2017	IS-04	0	15	26	7	0	52	0	32	15	27
2017	IS-05	3	13	23	0	0	55	6	42	0	30
2017	IS-06	15	15	23	0	8	32	8	50	13	13
2014	IS	4	13	23	2	4	51	4	37	13	84
2014	IS-03	6	6	22	0	0	56	11	33	0	18
2014	IS-04	5	18	23	0	0	50	5	49	0	22
2014	IS-05	0	11	19	4	8	58	0	27	27	26
2014	IS-06	8	8	31	8	8	38	0	25	25	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	18	35	17	5	0	24	2	71	6	104
2017	IS-03	21	36	4	4	0	32	4	88	6	25
2017	IS-04	7	30	22	7	0	33	0	56	11	27
2017	IS-05	14	43	19	3	0	18	3	71	4	30
2017	IS-06	30	32	23	0	0	15	0	73	0	13
2014	IS	7	34	28	4	4	23	1	54	9	83
2014	IS-03	11	34	28	0	0	22	6	62	0	18
2014	IS-04	5	37	36	0	0	23	0	53	0	22
2014	IS-05	4	32	24	4	8	28	0	50	17	25
2014	IS-06	8	31	23	15	8	15	0	45	27	13
2011	IS	30	37	16	4	4	7	1	73	9	97
2011	IS-03	16	55	10	10	3	3	3	76	14	31
2011	IS-04	33	33	17	0	4	13	0	76	5	24
2011	IS-05	19	29	43	0	5	5	0	50	5	21

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	8	22	25	17	27	2	30	45	104
2017	IS-03	8	23	21	9	39	0	31	48	25
2017	IS-04	11	29	18	19	22	0	40	41	27
2017	IS-05	10	19	25	27	16	3	30	45	30
2017	IS-06	0	15	47	8	30	0	15	38	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	23	25	28	11	1	36	39	104
2017	IS-03	19	28	23	20	10	0	47	30	25
2017	IS-04	11	23	26	18	18	4	35	38	27
2017	IS-05	10	17	27	36	10	0	27	46	30
2017	IS-06	0	15	23	55	8	0	15	62	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	21	21	27	20	2	31	47	103
2017	IS-03	19	28	24	19	10	0	47	29	25
2017	IS-04	7	23	11	29	26	4	31	57	27
2017	IS-05	8	7	37	28	20	0	15	48	29
2017	IS-06	0	15	8	45	32	0	15	77	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	26	23	22	15	1	40	37	104
2017	IS-03	28	23	27	9	13	0	51	22	25
2017	IS-04	7	33	19	22	15	4	42	38	27
2017	IS-05	14	13	23	37	13	0	27	49	30
2017	IS-06	8	24	23	15	30	0	32	45	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	27	19	13	11	1	57	24	104
2017	IS-03	45	36	19	0	0	0	81	0	25
2017	IS-04	26	23	22	15	11	4	50	27	27
2017	IS-05	30	16	17	24	13	0	47	36	30
2017	IS-06	8	30	15	23	24	0	38	47	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	26	25	15	9	51	24	104
2017	IS-03	32	39	16	10	4	70	13	25
2017	IS-04	18	26	29	22	4	45	26	27
2017	IS-05	27	13	33	14	13	40	27	30
2017	IS-06	15	15	23	24	23	30	47	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	36	20	14	10	1	55	24	104
2017	IS-03	36	33	19	0	12	0	69	12	25
2017	IS-04	4	48	18	19	11	0	52	30	27
2017	IS-05	19	20	24	20	16	0	39	36	30
2017	IS-06	15	47	23	15	0	0	62	15	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	34	23	19	10	48	30	104
2017	IS-03	23	40	17	12	8	63	19	25
2017	IS-04	11	37	22	26	4	48	29	27
2017	IS-05	6	36	20	24	13	43	37	30
2017	IS-06	8	8	47	8	30	15	38	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	28	26	19	6	1	48	26	104
2017	IS-03	35	32	15	12	6	0	67	17	25
2017	IS-04	18	33	26	19	4	0	52	23	27
2017	IS-05	14	23	21	30	10	3	37	41	30
2017	IS-06	8	24	61	0	8	0	32	8	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	30	27	9	7	1	57	16	104
2017	IS-03	43	23	30	4	0	0	66	4	25
2017	IS-04	15	40	23	15	7	0	55	22	27
2017	IS-05	26	17	29	7	17	3	45	25	30
2017	IS-06	23	39	23	15	0	0	62	15	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	21	15	10	7	2	68	17	104
2017	IS-03	69	23	8	0	0	0	92	0	25
2017	IS-04	40	22	11	12	11	4	65	24	27
2017	IS-05	36	17	23	14	7	3	56	21	30
2017	IS-06	23	15	32	15	15	0	38	30	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	73	17	3	4	1	2	92	5	104
2017	IS-03	73	15	4	8	0	0	88	8	25
2017	IS-04	63	30	0	0	4	4	96	4	27
2017	IS-05	84	10	3	3	0	0	94	3	30
2017	IS-06	70	8	8	8	0	8	84	8	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	55	22	16	5	2	77	7	104
2017	IS-03	36	33	19	8	4	69	12	25
2017	IS-04	48	15	33	0	4	63	4	27
2017	IS-05	65	17	11	6	0	82	6	30
2017	IS-06	70	23	0	8	0	92	8	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	67	18	5	6	3	1	86	9	104
2017	IS-03	56	27	4	8	6	0	83	13	25
2017	IS-04	59	23	11	4	4	0	82	7	27
2017	IS-05	80	13	0	6	0	0	94	6	30
2017	IS-06	70	8	0	8	8	8	84	16	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	62	7	3	3	1	24	92	4	104
2017	IS-03	72	0	0	0	0	28	100	0	25
2017	IS-04	56	7	4	4	0	29	90	5	27
2017	IS-05	55	7	3	7	4	24	86	10	30
2017	IS-06	70	15	8	0	0	8	92	0	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	IS	67	24	8	1	92	104
2017	IS-03	72	28	0	0	100	25
2017	IS-04	59	26	11	4	89	27
2017	IS-05	69	24	7	0	93	30
2017	IS-06	70	15	15	0	85	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	65	20	7	3	3	2	87	6	104
2017	IS-03	57	20	12	4	8	0	77	12	25
2017	IS-04	63	15	11	4	4	4	81	8	27
2017	IS-05	63	27	3	3	0	3	93	3	30
2017	IS-06	92	8	0	0	0	0	100	0	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	30	17	2	81	2	104
2017	IS-03	39	38	23	0	77	0	25
2017	IS-04	37	37	18	7	74	7	27
2017	IS-05	66	21	13	0	87	0	30
2017	IS-06	70	23	8	0	92	0	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	1	30	49	16	4	31	20	104
2017	IS-03	4	32	55	4	6	35	10	25
2017	IS-04	0	33	52	7	7	33	15	27
2017	IS-05	0	24	57	16	3	24	20	30
2017	IS-06	0	23	15	62	0	23	62	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	20	46	16	7	2	23	29	104
2017	IS-03	5	10	62	8	15	0	24	14	25
2017	IS-04	11	23	33	26	7	0	33	34	27
2017	IS-05	7	21	52	10	4	6	15	30	30
2017	IS-06	17	38	30	15	0	0	15	55	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	46	17	12	5	4	64	18	103
2017	IS-03	12	54	15	12	4	4	68	16	25
2017	IS-04	11	41	22	15	7	4	54	23	27
2017	IS-05	17	38	26	13	3	3	57	17	30
2017	IS-06	33	42	0	17	8	0	75	25	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	38	19	22	6	4	51	29	103
2017	IS-03	12	45	23	15	4	0	58	19	25
2017	IS-04	7	41	18	33	0	0	48	33	27
2017	IS-05	13	31	19	17	10	10	49	30	30
2017	IS-06	8	33	8	25	17	8	45	45	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	14	86	103
2017	IS-03	24	76	24
2014	IS	21	79	84
2014	IS-05	35	65	26
2014	IS-06	0	100	13

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	74	26	15
2014	IS	100	0	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	46	0	0	0	0	0	100	0	11
2014	IS	72	22	0	6	0	0	0	94	6	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	22	24	14	14	3	3	21	79	104
2017	IS-03	12	12	34	15	28	0	0	12	88	25
2017	IS-04	33	18	15	15	15	4	0	34	66	27
2017	IS-05	17	30	24	23	0	3	3	18	82	30
2017	IS-06	23	38	17	0	8	8	8	27	73	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	19	77
2017	IS-03	27	22
2017	IS-04	23	17
2017	IS-05	8	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	39	77
2017	IS-03	51	22
2017	IS-04	30	17
2017	IS-05	30	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	15	77
2017	IS-03	13	22
2017	IS-04	6	17
2017	IS-05	13	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	58	77
2017	IS-03	55	22
2017	IS-04	58	17
2017	IS-05	72	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	1	77
2017	IS-03	4	22
2017	IS-04	0	17
2017	IS-05	0	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	36	77
2017	IS-03	42	22
2017	IS-04	48	17
2017	IS-05	27	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	3	49	26	5	6	10	76
2017	IS-03	4	38	23	4	13	17	22
2017	IS-04	0	58	24	12	0	6	17
2017	IS-05	4	49	29	5	4	8	23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	14	12	30	20	1	11	29	57	76
2017	IS-03	4	26	4	34	27	0	4	32	64	22
2017	IS-04	12	0	24	35	23	0	6	12	62	17
2017	IS-05	21	8	10	25	9	4	22	40	47	23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	12	5	24	48	3	9	13	81	77
2017	IS-03	13	0	29	49	4	4	14	86	22
2017	IS-04	6	12	24	52	0	6	6	81	17
2017	IS-05	4	10	29	35	4	17	5	82	23

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me