2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 44 5 12 5 0 0 78 16 939
2017 3 to 10 years in current department or agency 28 46 6 13 7 0 0 74 20 1159
2017 11 to 20 years in current department or agency 28 45 6 14 7 0 0 73 21 704
2017 More than 20 years in current department or agency 35 44 3 11 6 0 0 79 17 251
2014 Less than 3 years in current department or agency 35 42 5 12 4 0 1 79 16 561
2014 3 to 10 years in current department or agency 28 46 6 14 6 0 0 74 20 1641
2014 11 to 20 years in current department or agency 29 49 4 12 6 0 0 77 18 711
2014 More than 20 years in current department or agency 29 46 2 13 9 0 0 75 22 278

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 75 18 4 2 1 0 0 93 3 937
2017 3 to 10 years in current department or agency 64 23 5 4 2 0 1 89 6 1155
2017 11 to 20 years in current department or agency 60 26 4 3 2 1 2 90 5 704
2017 More than 20 years in current department or agency 66 21 5 4 2 1 1 89 6 249
2014 Less than 3 years in current department or agency 73 17 3 3 0 1 2 93 3 562
2014 3 to 10 years in current department or agency 65 24 4 4 1 0 1 90 6 1641
2014 11 to 20 years in current department or agency 63 24 6 3 2 1 1 89 5 711
2014 More than 20 years in current department or agency 63 27 4 1 2 1 2 92 3 279

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 14 5 9 3 0 1 83 12 938
2017 3 to 10 years in current department or agency 60 20 5 8 5 0 1 81 13 1157
2017 11 to 20 years in current department or agency 63 17 6 7 4 0 3 82 11 703
2017 More than 20 years in current department or agency 67 19 7 4 2 0 1 87 6 249
2014 Less than 3 years in current department or agency 66 18 5 7 2 0 2 85 9 560
2014 3 to 10 years in current department or agency 60 20 5 8 5 0 2 82 13 1642
2014 11 to 20 years in current department or agency 61 18 6 8 4 0 3 82 12 709
2014 More than 20 years in current department or agency 60 21 5 9 2 0 3 84 11 277

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 33 6 10 7 0 0 77 17 937
2017 3 to 10 years in current department or agency 33 36 8 12 12 0 0 69 24 1157
2017 11 to 20 years in current department or agency 34 33 6 15 12 0 0 67 27 704
2017 More than 20 years in current department or agency 41 36 3 11 10 0 0 77 21 251
2014 Less than 3 years in current department or agency 43 34 5 10 7 0 1 77 18 562
2014 3 to 10 years in current department or agency 34 34 7 13 12 0 0 68 25 1640
2014 11 to 20 years in current department or agency 38 30 5 13 12 0 0 69 26 711
2014 More than 20 years in current department or agency 41 33 6 8 12 0 0 75 20 278

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 37 12 15 8 0 0 65 23 938
2017 3 to 10 years in current department or agency 24 42 12 15 8 0 0 66 23 1157
2017 11 to 20 years in current department or agency 25 40 12 16 6 0 1 66 22 703
2017 More than 20 years in current department or agency 29 46 9 12 5 0 0 75 17 250
2014 Less than 3 years in current department or agency 27 39 10 16 7 0 1 67 23 563
2014 3 to 10 years in current department or agency 23 38 12 17 10 0 0 61 27 1641
2014 11 to 20 years in current department or agency 25 38 11 15 11 0 0 63 26 711
2014 More than 20 years in current department or agency 29 36 12 12 11 0 0 65 23 279

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 38 12 9 4 0 0 76 12 936
2017 3 to 10 years in current department or agency 38 39 10 8 5 0 0 78 12 1158
2017 11 to 20 years in current department or agency 42 38 9 7 3 0 0 80 10 703
2017 More than 20 years in current department or agency 53 32 5 7 2 0 0 85 9 250
2014 Less than 3 years in current department or agency 32 42 12 9 4 0 1 75 13 563
2014 3 to 10 years in current department or agency 30 42 11 10 7 0 0 72 16 1641
2014 11 to 20 years in current department or agency 38 38 12 9 4 0 0 76 12 711
2014 More than 20 years in current department or agency 45 37 11 5 2 0 0 82 7 279

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 38 11 7 3 0 0 79 10 936
2017 3 to 10 years in current department or agency 45 38 7 6 5 0 0 83 11 1158
2017 11 to 20 years in current department or agency 48 38 6 7 2 0 0 86 9 703
2017 More than 20 years in current department or agency 58 31 5 5 2 0 0 89 7 251
2014 Less than 3 years in current department or agency 39 41 8 7 4 0 1 81 11 562
2014 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 1642
2014 11 to 20 years in current department or agency 43 41 7 6 3 0 0 84 9 711
2014 More than 20 years in current department or agency 49 40 3 4 4 0 0 89 8 279

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 36 7 8 2 0 0 83 10 936
2017 3 to 10 years in current department or agency 36 42 9 9 4 0 0 78 13 1156
2017 11 to 20 years in current department or agency 37 40 10 8 4 0 1 77 12 700
2017 More than 20 years in current department or agency 46 35 8 7 3 0 0 82 10 251
2014 Less than 3 years in current department or agency 45 34 9 8 2 1 1 81 10 562
2014 3 to 10 years in current department or agency 36 40 11 9 4 0 0 76 13 1640
2014 11 to 20 years in current department or agency 38 38 11 8 4 1 0 76 12 711
2014 More than 20 years in current department or agency 38 40 8 10 4 0 0 78 14 277

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 34 8 7 3 1 0 81 11 937
2017 3 to 10 years in current department or agency 36 38 8 11 7 0 0 74 18 1159
2017 11 to 20 years in current department or agency 33 38 11 9 8 0 0 71 17 702
2017 More than 20 years in current department or agency 41 31 12 8 8 0 0 73 16 250
2014 Less than 3 years in current department or agency 42 32 12 7 5 0 3 76 12 562
2014 3 to 10 years in current department or agency 32 34 12 11 11 0 0 67 22 1642
2014 11 to 20 years in current department or agency 32 33 11 13 10 0 0 65 24 710
2014 More than 20 years in current department or agency 28 34 13 13 12 0 0 62 25 279

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 22 12 8 7 5 16 65 20 936
2017 3 to 10 years in current department or agency 31 27 12 11 11 1 8 63 24 1158
2017 11 to 20 years in current department or agency 31 28 10 9 14 1 8 65 24 703
2017 More than 20 years in current department or agency 34 24 9 10 9 1 13 67 23 251
2014 Less than 3 years in current department or agency 28 23 12 10 10 4 15 62 24 563
2014 3 to 10 years in current department or agency 28 22 11 13 17 1 7 54 33 1641
2014 11 to 20 years in current department or agency 25 25 10 14 16 1 9 55 34 710
2014 More than 20 years in current department or agency 21 28 8 14 18 2 9 55 36 279

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 42 11 9 3 0 0 77 12 938
2017 3 to 10 years in current department or agency 32 44 11 8 5 0 0 76 13 1155
2017 11 to 20 years in current department or agency 34 42 11 9 4 0 0 76 13 702
2017 More than 20 years in current department or agency 43 39 7 9 2 0 0 82 11 251
2014 Less than 3 years in current department or agency 29 46 10 9 4 0 1 76 14 563
2014 3 to 10 years in current department or agency 23 45 13 11 8 0 0 68 19 1641
2014 11 to 20 years in current department or agency 27 45 10 12 6 0 0 72 18 711
2014 More than 20 years in current department or agency 32 45 9 9 4 0 0 77 14 279

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 38 12 10 5 1 1 73 15 936
2017 3 to 10 years in current department or agency 22 37 15 16 9 0 0 59 25 1157
2017 11 to 20 years in current department or agency 22 39 16 13 11 0 0 60 24 700
2017 More than 20 years in current department or agency 27 35 13 17 6 0 1 63 24 251
2014 Less than 3 years in current department or agency 28 39 15 10 7 1 1 68 17 563
2014 3 to 10 years in current department or agency 18 34 17 16 14 0 0 53 30 1640
2014 11 to 20 years in current department or agency 19 33 19 17 12 0 0 53 29 711
2014 More than 20 years in current department or agency 19 37 15 11 17 0 0 56 29 279

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 40 14 13 6 0 0 67 20 938
2017 3 to 10 years in current department or agency 25 43 13 13 7 0 0 68 19 1156
2017 11 to 20 years in current department or agency 24 47 10 12 7 0 0 71 19 701
2017 More than 20 years in current department or agency 32 40 9 11 8 0 0 72 19 250

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 40 11 6 3 0 0 80 9 936
2017 3 to 10 years in current department or agency 37 44 8 7 4 0 0 81 10 1154
2017 11 to 20 years in current department or agency 38 40 11 7 3 0 0 79 10 700
2017 More than 20 years in current department or agency 43 42 6 4 4 1 0 86 8 251
2014 Less than 3 years in current department or agency 36 43 12 6 2 1 1 80 8 563
2014 3 to 10 years in current department or agency 35 42 12 7 4 0 0 77 11 1641
2014 11 to 20 years in current department or agency 34 41 13 6 4 1 0 76 10 711
2014 More than 20 years in current department or agency 38 40 11 6 4 1 0 79 10 279

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 40 14 8 5 0 0 73 13 937
2017 3 to 10 years in current department or agency 25 39 16 10 10 0 0 64 20 1154
2017 11 to 20 years in current department or agency 25 38 14 13 10 0 0 63 23 703
2017 More than 20 years in current department or agency 32 34 10 13 10 0 0 67 23 250

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 39 13 4 1 0 0 82 6 936
2017 3 to 10 years in current department or agency 46 40 9 3 2 0 0 86 5 1155
2017 11 to 20 years in current department or agency 51 36 9 4 1 0 0 86 5 702
2017 More than 20 years in current department or agency 63 29 4 5 0 0 0 91 5 249
2014 Less than 3 years in current department or agency 52 34 10 1 1 0 1 87 2 563
2014 3 to 10 years in current department or agency 53 31 10 4 2 0 0 84 6 1641
2014 11 to 20 years in current department or agency 56 31 8 3 2 0 0 87 5 710
2014 More than 20 years in current department or agency 63 28 6 2 1 0 0 90 4 278

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 38 14 12 4 1 1 70 16 935
2017 3 to 10 years in current department or agency 27 44 11 11 6 0 0 71 18 1154
2017 11 to 20 years in current department or agency 26 44 12 12 7 0 0 70 18 700
2017 More than 20 years in current department or agency 38 38 6 10 8 0 0 76 18 249
2014 Less than 3 years in current department or agency 25 40 14 11 6 1 2 68 18 563
2014 3 to 10 years in current department or agency 19 42 13 15 10 0 0 61 26 1642
2014 11 to 20 years in current department or agency 20 42 11 15 11 1 0 63 26 709
2014 More than 20 years in current department or agency 18 44 13 14 11 0 0 62 25 279

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 37 14 9 4 0 0 73 13 938
2017 3 to 10 years in current department or agency 30 37 14 11 7 0 0 68 18 1155
2017 11 to 20 years in current department or agency 29 41 13 10 6 0 0 71 16 702
2017 More than 20 years in current department or agency 35 39 9 9 7 0 0 74 17 248
2014 Less than 3 years in current department or agency 33 36 14 11 4 0 1 70 15 563
2014 3 to 10 years in current department or agency 25 36 16 13 10 0 0 61 23 1642
2014 11 to 20 years in current department or agency 25 37 14 13 11 0 0 62 24 711
2014 More than 20 years in current department or agency 20 35 19 14 11 1 0 55 25 279

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 39 11 9 4 0 0 75 14 934
2017 3 to 10 years in current department or agency 28 37 14 14 7 0 0 66 20 1154
2017 11 to 20 years in current department or agency 27 38 16 11 8 0 0 65 19 701
2017 More than 20 years in current department or agency 32 36 11 14 7 0 0 68 21 248
2014 Less than 3 years in current department or agency 30 42 14 9 5 0 1 72 14 562
2014 3 to 10 years in current department or agency 23 38 15 14 10 0 0 61 24 1642
2014 11 to 20 years in current department or agency 24 33 17 14 11 1 0 58 26 711
2014 More than 20 years in current department or agency 21 40 15 13 10 1 0 61 23 279

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 39 11 7 3 0 0 80 9 937
2017 3 to 10 years in current department or agency 35 44 10 7 4 0 0 79 11 1153
2017 11 to 20 years in current department or agency 37 40 13 7 3 0 0 77 10 700
2017 More than 20 years in current department or agency 47 37 8 6 2 0 0 84 8 247
2014 Less than 3 years in current department or agency 38 38 13 7 3 0 1 76 11 562
2014 3 to 10 years in current department or agency 30 40 15 8 6 0 0 70 15 1641
2014 11 to 20 years in current department or agency 36 38 13 7 5 1 0 75 12 710
2014 More than 20 years in current department or agency 41 40 10 6 3 0 0 81 9 279

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 34 13 5 3 0 1 79 8 939
2017 3 to 10 years in current department or agency 29 38 17 8 8 0 0 67 16 1159
2017 11 to 20 years in current department or agency 27 36 20 9 7 0 1 64 16 702
2017 More than 20 years in current department or agency 26 29 21 10 11 0 2 57 22 250
2014 Less than 3 years in current department or agency 37 35 14 9 4 0 1 72 14 563
2014 3 to 10 years in current department or agency 29 33 20 10 8 0 1 62 18 1642
2014 11 to 20 years in current department or agency 29 31 18 11 10 0 1 60 21 710
2014 More than 20 years in current department or agency 23 28 26 12 12 0 0 51 23 279

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 20 36 20 11 2 3 32 30 934
2017 3 to 10 years in current department or agency 14 28 38 12 5 0 2 18 43 1150
2017 11 to 20 years in current department or agency 13 30 36 14 3 0 3 18 44 699
2017 More than 20 years in current department or agency 14 30 36 11 5 1 4 17 46 251
2014 Less than 3 years in current department or agency 8 24 32 19 10 2 4 31 34 559
2014 3 to 10 years in current department or agency 15 31 34 13 5 0 1 18 47 1637
2014 11 to 20 years in current department or agency 15 30 37 12 4 1 1 16 46 711
2014 More than 20 years in current department or agency 13 31 45 8 2 0 1 11 44 277

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 15 26 21 21 5 3 46 25 933
2017 3 to 10 years in current department or agency 13 25 30 20 7 1 3 28 40 1148
2017 11 to 20 years in current department or agency 11 25 34 18 6 1 4 26 38 700
2017 More than 20 years in current department or agency 11 20 36 19 9 2 4 29 33 248
2014 Less than 3 years in current department or agency 9 19 26 21 15 5 6 40 31 562
2014 3 to 10 years in current department or agency 17 24 32 17 8 2 1 25 42 1639
2014 11 to 20 years in current department or agency 14 25 32 19 7 1 2 26 40 708
2014 More than 20 years in current department or agency 13 28 33 13 6 4 2 20 44 277

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 23 28 13 11 3 5 26 44 935
2017 3 to 10 years in current department or agency 24 29 28 12 4 2 2 16 55 1150
2017 11 to 20 years in current department or agency 24 34 28 9 3 1 2 12 59 700
2017 More than 20 years in current department or agency 20 29 30 10 5 1 4 17 52 249
2014 Less than 3 years in current department or agency 20 25 26 13 7 4 5 22 49 561
2014 3 to 10 years in current department or agency 27 29 26 12 5 0 1 17 57 1640
2014 11 to 20 years in current department or agency 28 31 25 9 4 0 2 14 61 711
2014 More than 20 years in current department or agency 27 30 29 8 3 1 2 12 58 278

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 13 27 26 21 2 4 50 21 931
2017 3 to 10 years in current department or agency 14 22 35 19 8 0 2 28 36 1148
2017 11 to 20 years in current department or agency 13 29 35 16 5 0 2 21 43 695
2017 More than 20 years in current department or agency 15 24 40 15 5 0 1 20 39 248
2014 Less than 3 years in current department or agency 8 12 29 25 17 3 5 47 22 563
2014 3 to 10 years in current department or agency 15 23 33 21 7 0 1 28 38 1637
2014 11 to 20 years in current department or agency 15 28 35 16 5 0 2 21 43 709
2014 More than 20 years in current department or agency 18 30 34 14 2 1 2 17 49 276

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 15 25 19 20 4 8 44 28 931
2017 3 to 10 years in current department or agency 23 24 29 16 5 1 2 22 48 1152
2017 11 to 20 years in current department or agency 23 28 31 10 4 1 4 15 53 701
2017 More than 20 years in current department or agency 25 26 28 14 5 0 1 20 52 250
2014 Less than 3 years in current department or agency 17 18 26 18 12 2 7 34 38 561
2014 3 to 10 years in current department or agency 31 25 26 11 5 1 1 16 57 1640
2014 11 to 20 years in current department or agency 31 32 22 9 3 0 3 12 65 709
2014 More than 20 years in current department or agency 36 30 27 4 2 0 0 6 67 278

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 16 25 16 20 6 5 41 31 933
2017 3 to 10 years in current department or agency 18 26 28 16 7 1 3 24 47 1152
2017 11 to 20 years in current department or agency 17 25 29 18 7 1 4 26 43 697
2017 More than 20 years in current department or agency 14 25 32 20 6 2 2 27 40 251
2014 Less than 3 years in current department or agency 13 17 25 18 12 8 6 35 35 562
2014 3 to 10 years in current department or agency 18 22 31 18 8 1 2 27 41 1638
2014 11 to 20 years in current department or agency 15 22 29 21 9 1 4 31 38 709
2014 More than 20 years in current department or agency 15 23 32 19 9 1 2 29 38 277

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 22 29 12 13 4 5 28 40 933
2017 3 to 10 years in current department or agency 23 29 30 11 4 1 2 16 53 1151
2017 11 to 20 years in current department or agency 23 30 32 9 3 1 2 12 54 698
2017 More than 20 years in current department or agency 22 29 26 13 3 3 4 17 54 249
2014 Less than 3 years in current department or agency 17 24 28 13 8 5 5 23 46 563
2014 3 to 10 years in current department or agency 27 26 28 10 5 1 1 16 55 1638
2014 11 to 20 years in current department or agency 25 29 30 8 4 1 2 13 56 710
2014 More than 20 years in current department or agency 26 31 29 9 2 1 1 11 59 277
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 13 5 5 3 0 3 86 9 937
2017 3 to 10 years in current department or agency 63 17 6 6 3 0 4 84 10 1157
2017 11 to 20 years in current department or agency 65 17 5 6 2 0 4 86 8 703
2017 More than 20 years in current department or agency 72 14 4 4 2 0 4 90 6 251
2014 Less than 3 years in current department or agency 71 11 6 4 3 1 5 87 7 563
2014 3 to 10 years in current department or agency 66 15 5 5 4 0 4 85 9 1642
2014 11 to 20 years in current department or agency 68 13 5 6 3 1 5 86 9 711
2014 More than 20 years in current department or agency 65 18 7 3 1 0 6 88 5 279

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 31 13 8 5 8 7 70 15 939
2017 3 to 10 years in current department or agency 22 32 15 13 12 4 2 57 27 1159
2017 11 to 20 years in current department or agency 21 37 15 13 10 2 1 60 24 702
2017 More than 20 years in current department or agency 24 38 14 9 9 4 2 65 20 250
2014 Less than 3 years in current department or agency 29 26 12 9 6 9 9 67 18 563
2014 3 to 10 years in current department or agency 25 28 16 14 13 3 2 55 28 1642
2014 11 to 20 years in current department or agency 24 31 17 13 12 2 1 57 25 711
2014 More than 20 years in current department or agency 20 41 12 12 11 3 1 63 24 279

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 29 8 9 4 1 0 78 14 939
2017 3 to 10 years in current department or agency 37 31 11 11 10 1 0 68 21 1157
2017 11 to 20 years in current department or agency 39 33 8 11 9 0 0 72 20 702
2017 More than 20 years in current department or agency 37 33 11 9 9 1 0 72 17 251
2014 Less than 3 years in current department or agency 45 29 10 9 5 1 1 76 14 562
2014 3 to 10 years in current department or agency 37 28 9 14 12 1 0 65 26 1640
2014 11 to 20 years in current department or agency 37 31 11 11 9 1 0 69 21 711
2014 More than 20 years in current department or agency 35 36 6 11 12 0 0 72 23 279

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 34 9 8 3 2 1 79 12 938
2017 3 to 10 years in current department or agency 28 37 12 13 9 1 0 65 23 1156
2017 11 to 20 years in current department or agency 26 39 12 14 8 0 1 66 22 703
2017 More than 20 years in current department or agency 27 41 9 12 9 1 0 69 22 251
2014 Less than 3 years in current department or agency 31 38 12 12 3 2 2 72 16 562
2014 3 to 10 years in current department or agency 23 38 13 15 8 1 1 63 24 1641
2014 11 to 20 years in current department or agency 24 38 13 15 8 1 1 63 24 709
2014 More than 20 years in current department or agency 24 39 11 14 10 1 1 65 24 278

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 23 11 7 3 16 2 74 13 935
2017 3 to 10 years in current department or agency 26 29 15 14 10 6 1 58 26 1153
2017 11 to 20 years in current department or agency 24 31 14 14 10 6 2 59 26 703
2017 More than 20 years in current department or agency 28 31 14 12 7 8 1 64 21 247
2014 Less than 3 years in current department or agency 32 25 14 8 4 15 2 68 15 561
2014 3 to 10 years in current department or agency 25 28 14 13 12 5 1 57 27 1641
2014 11 to 20 years in current department or agency 25 29 16 14 10 4 2 57 26 709
2014 More than 20 years in current department or agency 25 28 16 15 10 5 0 56 27 279

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 19 14 15 9 23 4 48 32 936
2017 3 to 10 years in current department or agency 12 22 18 18 17 12 2 39 40 1153
2017 11 to 20 years in current department or agency 11 24 19 19 16 10 2 39 39 702
2017 More than 20 years in current department or agency 13 25 19 18 12 11 3 44 35 248
2014 Less than 3 years in current department or agency 11 17 16 17 9 25 5 40 38 562
2014 3 to 10 years in current department or agency 10 20 18 20 21 9 2 34 46 1640
2014 11 to 20 years in current department or agency 9 21 20 21 18 8 2 34 44 710
2014 More than 20 years in current department or agency 8 25 18 20 16 10 3 39 41 279

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 31 7 6 2 0 0 84 9 935
2017 3 to 10 years in current department or agency 34 41 10 10 5 0 0 76 15 1152
2017 11 to 20 years in current department or agency 38 43 7 7 4 0 0 82 11 701
2017 More than 20 years in current department or agency 36 46 10 5 4 0 0 82 8 248
2014 Less than 3 years in current department or agency 45 35 7 9 3 0 1 81 12 562
2014 3 to 10 years in current department or agency 34 39 12 10 5 0 0 73 16 1641
2014 11 to 20 years in current department or agency 33 43 10 10 4 0 0 76 14 710
2014 More than 20 years in current department or agency 31 42 9 11 6 0 0 74 17 279
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 36 11 8 4 1 1 76 13 935
2017 3 to 10 years in current department or agency 33 38 10 10 8 0 0 72 18 1159
2017 11 to 20 years in current department or agency 37 36 11 9 6 1 0 73 16 703
2017 More than 20 years in current department or agency 38 33 10 11 8 0 0 71 19 250
2014 Less than 3 years in current department or agency 43 28 13 8 5 1 2 74 13 563
2014 3 to 10 years in current department or agency 35 35 12 9 8 0 0 71 17 1640
2014 11 to 20 years in current department or agency 35 36 12 9 7 0 0 71 17 710
2014 More than 20 years in current department or agency 32 35 11 11 11 0 0 67 22 279

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 26 9 5 4 3 1 82 9 937
2017 3 to 10 years in current department or agency 43 30 11 7 7 2 0 75 14 1157
2017 11 to 20 years in current department or agency 43 30 13 6 5 1 1 75 12 703
2017 More than 20 years in current department or agency 40 31 11 8 9 1 1 72 16 250
2014 Less than 3 years in current department or agency 48 28 10 5 3 4 2 81 9 563
2014 3 to 10 years in current department or agency 40 29 12 10 7 1 1 71 17 1641
2014 11 to 20 years in current department or agency 40 30 12 10 7 1 0 71 17 710
2014 More than 20 years in current department or agency 33 36 13 8 9 1 1 70 17 279

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 32 8 8 4 2 0 80 12 938
2017 3 to 10 years in current department or agency 39 33 10 10 7 1 0 73 17 1159
2017 11 to 20 years in current department or agency 39 35 10 10 6 1 0 74 16 703
2017 More than 20 years in current department or agency 37 37 8 7 10 0 0 74 17 250
2014 Less than 3 years in current department or agency 44 33 11 6 3 1 2 79 10 563
2014 3 to 10 years in current department or agency 39 31 10 11 9 0 0 70 19 1641
2014 11 to 20 years in current department or agency 36 34 11 10 9 0 0 70 19 710
2014 More than 20 years in current department or agency 30 39 9 13 9 1 0 69 22 279

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 82 9 2 2 2 0 3 94 4 938
2017 3 to 10 years in current department or agency 74 14 4 3 2 0 3 91 5 1157
2017 11 to 20 years in current department or agency 78 12 3 1 1 0 5 94 2 704
2017 More than 20 years in current department or agency 80 10 4 2 1 0 4 93 3 251
2014 Less than 3 years in current department or agency 76 11 6 2 2 0 4 91 4 563
2014 3 to 10 years in current department or agency 76 12 4 2 2 0 4 91 4 1641
2014 11 to 20 years in current department or agency 76 12 3 1 2 0 6 93 3 708
2014 More than 20 years in current department or agency 75 12 6 1 0 0 7 93 1 278

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 22 6 6 5 6 5 81 12 937
2017 3 to 10 years in current department or agency 43 26 9 7 8 3 4 75 16 1155
2017 11 to 20 years in current department or agency 45 29 8 5 7 2 4 79 13 703
2017 More than 20 years in current department or agency 40 26 10 9 5 4 6 74 15 249
2014 Less than 3 years in current department or agency 51 22 7 6 6 4 6 80 13 563
2014 3 to 10 years in current department or agency 42 23 10 7 11 3 5 71 19 1642
2014 11 to 20 years in current department or agency 43 25 7 7 9 4 6 75 17 710
2014 More than 20 years in current department or agency 41 25 9 6 11 3 5 72 18 279

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 26 8 5 3 1 1 84 8 937
2017 3 to 10 years in current department or agency 49 26 8 8 8 1 0 76 16 1155
2017 11 to 20 years in current department or agency 51 28 7 7 6 1 0 79 13 702
2017 More than 20 years in current department or agency 54 22 10 8 6 0 0 76 14 250

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 23 8 4 2 2 0 85 7 937
2017 3 to 10 years in current department or agency 52 23 9 5 7 2 0 78 13 1156
2017 11 to 20 years in current department or agency 51 27 9 5 5 2 0 80 11 703
2017 More than 20 years in current department or agency 56 19 10 7 5 3 0 77 12 248

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 26 10 5 5 1 0 80 10 937
2017 3 to 10 years in current department or agency 48 26 10 8 8 1 0 74 16 1155
2017 11 to 20 years in current department or agency 47 29 10 6 7 1 0 77 13 702
2017 More than 20 years in current department or agency 49 28 7 8 8 0 0 76 17 250
2014 Less than 3 years in current department or agency 51 29 9 6 4 0 1 81 10 563
2014 3 to 10 years in current department or agency 44 27 11 9 8 0 0 71 18 1642
2014 11 to 20 years in current department or agency 45 27 12 8 8 0 0 73 16 710
2014 More than 20 years in current department or agency 39 30 10 9 10 0 1 70 19 279
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 34 13 13 5 4 10 65 20 165
2017 3 to 10 years in current department or agency 20 35 17 13 7 3 6 60 21 357
2017 11 to 20 years in current department or agency 19 34 19 13 7 2 6 57 22 260
2017 More than 20 years in current department or agency 17 44 14 8 8 2 8 68 17 102
2014 Less than 3 years in current department or agency 22 32 20 10 3 6 7 62 15 116
2014 3 to 10 years in current department or agency 20 31 18 14 8 3 7 56 25 409
2014 11 to 20 years in current department or agency 20 33 16 12 10 3 5 58 24 254
2014 More than 20 years in current department or agency 21 44 16 5 9 2 3 68 15 112

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 32 13 7 3 8 0 75 11 937
2017 3 to 10 years in current department or agency 20 34 18 15 9 4 0 57 24 1159
2017 11 to 20 years in current department or agency 17 34 19 15 10 4 1 54 26 704
2017 More than 20 years in current department or agency 19 39 14 14 9 5 0 60 25 251
2014 Less than 3 years in current department or agency 33 29 15 8 5 9 1 70 14 562
2014 3 to 10 years in current department or agency 17 33 19 15 10 5 0 53 27 1641
2014 11 to 20 years in current department or agency 17 32 19 13 12 7 0 53 27 711
2014 More than 20 years in current department or agency 13 40 19 14 8 7 0 56 23 277

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 33 13 8 4 6 0 73 13 937
2017 3 to 10 years in current department or agency 17 34 20 17 10 1 0 51 28 1158
2017 11 to 20 years in current department or agency 15 32 20 20 12 2 0 48 32 703
2017 More than 20 years in current department or agency 15 37 17 15 12 3 0 54 28 251
2014 Less than 3 years in current department or agency 28 31 18 9 6 6 1 64 16 563
2014 3 to 10 years in current department or agency 16 30 20 18 13 2 0 47 33 1641
2014 11 to 20 years in current department or agency 14 30 22 17 15 3 0 45 33 711
2014 More than 20 years in current department or agency 12 33 22 17 15 1 0 46 33 278

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 33 14 12 6 9 0 65 19 937
2017 3 to 10 years in current department or agency 11 29 22 22 12 3 0 41 36 1157
2017 11 to 20 years in current department or agency 10 29 21 21 14 3 1 40 37 701
2017 More than 20 years in current department or agency 10 35 18 18 13 5 0 48 33 250
2014 Less than 3 years in current department or agency 19 29 15 16 8 12 1 55 28 562
2014 3 to 10 years in current department or agency 10 27 22 21 16 4 0 39 38 1641
2014 11 to 20 years in current department or agency 9 27 22 20 15 6 0 39 38 710
2014 More than 20 years in current department or agency 8 34 20 19 15 4 0 43 36 278

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 29 13 10 9 10 0 64 22 937
2017 3 to 10 years in current department or agency 15 26 18 19 17 5 0 43 38 1157
2017 11 to 20 years in current department or agency 12 28 21 17 19 3 0 41 37 704
2017 More than 20 years in current department or agency 20 33 13 15 14 5 0 56 31 250
2014 Less than 3 years in current department or agency 20 28 19 11 11 9 1 54 25 563
2014 3 to 10 years in current department or agency 12 25 18 18 20 6 0 40 41 1641
2014 11 to 20 years in current department or agency 11 26 19 19 18 7 0 40 40 710
2014 More than 20 years in current department or agency 11 31 19 15 18 6 0 45 35 278

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 34 13 13 8 5 1 64 23 936
2017 3 to 10 years in current department or agency 11 32 20 22 14 2 0 44 36 1158
2017 11 to 20 years in current department or agency 10 36 15 20 16 2 0 47 37 700
2017 More than 20 years in current department or agency 13 36 16 19 13 4 0 50 33 249
2014 Less than 3 years in current department or agency 19 30 18 16 9 6 1 53 27 562
2014 3 to 10 years in current department or agency 9 29 20 21 18 2 0 40 40 1640
2014 11 to 20 years in current department or agency 9 31 20 19 17 3 0 42 37 710
2014 More than 20 years in current department or agency 11 34 14 20 18 2 0 46 39 278
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 45 12 9 3 1 0 75 13 936
2017 3 to 10 years in current department or agency 19 42 20 13 6 0 0 61 19 1159
2017 11 to 20 years in current department or agency 19 41 18 14 6 1 1 61 21 701
2017 More than 20 years in current department or agency 19 49 17 9 6 0 0 69 14 251
2014 Less than 3 years in current department or agency 26 42 14 10 4 3 1 71 14 563
2014 3 to 10 years in current department or agency 18 42 20 12 7 1 0 60 19 1640
2014 11 to 20 years in current department or agency 16 41 20 12 9 2 0 58 22 711
2014 More than 20 years in current department or agency 14 43 16 17 8 1 0 59 25 277

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 41 9 4 2 4 0 84 7 937
2017 3 to 10 years in current department or agency 27 46 15 6 2 2 0 75 9 1158
2017 11 to 20 years in current department or agency 26 48 15 7 1 2 0 76 8 699
2017 More than 20 years in current department or agency 30 44 14 7 2 2 1 76 9 249
2014 Less than 3 years in current department or agency 36 39 12 7 1 4 1 79 9 563
2014 3 to 10 years in current department or agency 28 45 15 5 2 4 0 76 8 1641
2014 11 to 20 years in current department or agency 28 46 13 5 4 4 1 78 9 709
2014 More than 20 years in current department or agency 29 44 12 5 5 6 0 77 11 279

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 31 10 13 5 7 2 68 20 938
2017 3 to 10 years in current department or agency 26 39 13 11 7 4 1 68 19 1155
2017 11 to 20 years in current department or agency 28 39 13 10 5 4 0 70 16 698
2017 More than 20 years in current department or agency 33 40 11 6 5 4 1 77 12 251
2014 Less than 3 years in current department or agency 36 33 11 9 5 5 2 74 15 563
2014 3 to 10 years in current department or agency 30 39 11 12 5 2 1 71 18 1640
2014 11 to 20 years in current department or agency 27 39 13 10 8 3 1 69 18 710
2014 More than 20 years in current department or agency 26 45 10 8 7 4 1 74 16 279

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 30 16 15 6 8 1 58 24 936
2017 3 to 10 years in current department or agency 18 35 19 16 7 3 1 56 24 1157
2017 11 to 20 years in current department or agency 18 38 19 13 9 2 1 58 22 702
2017 More than 20 years in current department or agency 25 40 13 11 4 6 1 69 16 250
2014 Less than 3 years in current department or agency 19 28 23 10 7 11 2 54 20 563
2014 3 to 10 years in current department or agency 17 32 21 15 9 5 1 52 25 1641
2014 11 to 20 years in current department or agency 17 33 20 14 11 4 1 53 26 709
2014 More than 20 years in current department or agency 14 35 20 15 10 5 1 53 26 279

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 21 17 12 9 17 5 51 27 935
2017 3 to 10 years in current department or agency 10 21 18 19 20 8 3 35 44 1159
2017 11 to 20 years in current department or agency 12 20 19 18 21 9 2 36 43 702
2017 More than 20 years in current department or agency 16 25 14 17 15 9 3 47 37 251
2014 Less than 3 years in current department or agency 18 17 20 11 11 17 6 45 29 563
2014 3 to 10 years in current department or agency 11 18 17 19 23 9 2 32 48 1642
2014 11 to 20 years in current department or agency 10 18 19 18 25 8 2 31 47 710
2014 More than 20 years in current department or agency 12 22 17 16 22 9 1 39 42 279

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 19 6 6 3 2 5 83 10 937
2017 3 to 10 years in current department or agency 52 23 10 6 4 0 5 79 10 1158
2017 11 to 20 years in current department or agency 52 23 9 7 3 1 5 80 10 704
2017 More than 20 years in current department or agency 59 20 9 4 2 0 5 84 7 249
2014 Less than 3 years in current department or agency 59 17 9 4 3 2 6 83 8 563
2014 3 to 10 years in current department or agency 53 21 10 6 4 1 5 79 11 1640
2014 11 to 20 years in current department or agency 55 20 11 5 3 1 6 80 8 710
2014 More than 20 years in current department or agency 53 21 10 3 4 1 8 82 7 279

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 19 4 2 1 4 3 92 4 938
2017 3 to 10 years in current department or agency 60 22 7 4 2 2 3 87 6 1158
2017 11 to 20 years in current department or agency 60 21 7 2 2 2 6 88 4 704
2017 More than 20 years in current department or agency 64 22 7 1 1 2 4 91 2 250
2014 Less than 3 years in current department or agency 65 16 5 2 2 4 5 90 5 562
2014 3 to 10 years in current department or agency 62 21 7 2 1 2 3 89 4 1642
2014 11 to 20 years in current department or agency 63 21 6 2 1 2 5 90 4 708
2014 More than 20 years in current department or agency 55 27 5 2 3 2 6 89 6 278

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 36 13 8 5 6 1 72 14 936
2017 3 to 10 years in current department or agency 20 36 16 15 11 1 0 57 26 1156
2017 11 to 20 years in current department or agency 19 39 16 16 9 2 0 58 25 702
2017 More than 20 years in current department or agency 19 39 16 15 8 3 0 60 24 251
2014 Less than 3 years in current department or agency 26 32 14 11 7 8 2 64 20 562
2014 3 to 10 years in current department or agency 17 32 17 18 15 2 0 50 33 1641
2014 11 to 20 years in current department or agency 18 32 18 18 13 2 0 51 31 710
2014 More than 20 years in current department or agency 20 30 18 14 15 3 0 52 30 279

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 31 12 10 9 7 5 65 22 937
2017 3 to 10 years in current department or agency 17 31 13 16 19 2 1 50 37 1157
2017 11 to 20 years in current department or agency 15 28 16 21 19 1 1 44 40 704
2017 More than 20 years in current department or agency 17 26 16 17 16 2 6 47 36 251
2014 Less than 3 years in current department or agency 19 25 13 15 13 7 8 51 34 563
2014 3 to 10 years in current department or agency 13 22 14 20 28 2 1 36 50 1640
2014 11 to 20 years in current department or agency 13 22 17 21 23 1 2 36 46 710
2014 More than 20 years in current department or agency 15 22 17 19 24 2 1 38 45 279

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 39 16 9 4 7 1 69 14 937
2017 3 to 10 years in current department or agency 15 39 22 13 7 4 0 56 21 1158
2017 11 to 20 years in current department or agency 15 43 21 12 7 2 1 59 19 700
2017 More than 20 years in current department or agency 19 40 19 11 7 4 0 61 19 250

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 36 10 4 1 4 0 84 6 938
2017 3 to 10 years in current department or agency 29 42 15 7 5 3 0 73 12 1156
2017 11 to 20 years in current department or agency 28 39 17 7 6 3 0 70 13 702
2017 More than 20 years in current department or agency 28 45 15 5 4 2 1 76 8 250
2014 Less than 3 years in current department or agency 46 31 10 4 2 6 1 83 6 563
2014 3 to 10 years in current department or agency 32 38 15 6 4 4 0 74 11 1640
2014 11 to 20 years in current department or agency 32 37 17 5 5 5 1 72 10 709
2014 More than 20 years in current department or agency 30 36 15 6 5 7 0 72 12 279

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 39 8 5 1 2 0 85 7 936
2017 3 to 10 years in current department or agency 27 45 13 9 4 2 0 73 14 1155
2017 11 to 20 years in current department or agency 24 44 16 9 5 1 0 70 14 703
2017 More than 20 years in current department or agency 26 52 12 5 2 2 0 80 8 250
2014 Less than 3 years in current department or agency 45 34 10 5 1 4 1 83 6 563
2014 3 to 10 years in current department or agency 29 41 14 7 6 2 0 72 14 1640
2014 11 to 20 years in current department or agency 29 39 15 8 5 3 0 70 14 709
2014 More than 20 years in current department or agency 25 42 15 8 8 2 0 69 16 279

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 35 5 3 1 0 0 90 4 939
2017 3 to 10 years in current department or agency 32 44 12 8 4 0 0 76 12 1154
2017 11 to 20 years in current department or agency 29 47 12 8 4 0 0 76 12 703
2017 More than 20 years in current department or agency 37 40 10 8 3 1 0 78 12 249
2014 Less than 3 years in current department or agency 53 31 8 5 1 1 1 85 6 563
2014 3 to 10 years in current department or agency 32 41 14 7 5 1 0 74 12 1637
2014 11 to 20 years in current department or agency 32 40 15 7 5 1 0 73 12 709
2014 More than 20 years in current department or agency 32 36 12 9 11 0 0 68 20 278

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 32 15 7 4 1 0 74 11 936
2017 3 to 10 years in current department or agency 20 36 22 12 9 0 0 56 22 1156
2017 11 to 20 years in current department or agency 20 38 20 12 9 0 0 59 21 703
2017 More than 20 years in current department or agency 28 35 16 9 10 2 0 64 19 251
2014 Less than 3 years in current department or agency 31 35 16 10 6 1 1 67 16 562
2014 3 to 10 years in current department or agency 17 32 20 17 13 1 0 49 30 1642
2014 11 to 20 years in current department or agency 20 35 20 13 11 1 0 55 25 710
2014 More than 20 years in current department or agency 21 36 18 12 12 0 0 57 24 278

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 37 11 9 3 1 0 77 12 938
2017 3 to 10 years in current department or agency 20 41 19 13 6 0 0 61 19 1154
2017 11 to 20 years in current department or agency 20 43 17 11 9 0 0 63 19 702
2017 More than 20 years in current department or agency 29 39 13 12 7 0 0 68 19 251
2014 Less than 3 years in current department or agency 31 36 15 13 4 1 1 68 18 562
2014 3 to 10 years in current department or agency 17 35 19 17 11 1 0 52 29 1641
2014 11 to 20 years in current department or agency 20 37 18 15 10 1 0 57 25 709
2014 More than 20 years in current department or agency 21 37 16 15 11 0 0 58 26 278

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 22 19 12 8 7 1 58 22 938
2017 3 to 10 years in current department or agency 23 25 21 16 12 3 0 50 29 1156
2017 11 to 20 years in current department or agency 27 29 18 12 12 2 0 57 25 704
2017 More than 20 years in current department or agency 38 31 10 8 8 2 2 73 17 249
2014 Less than 3 years in current department or agency 25 21 20 14 12 6 2 50 28 562
2014 3 to 10 years in current department or agency 18 22 19 19 18 4 0 42 38 1642
2014 11 to 20 years in current department or agency 25 29 17 13 13 3 0 56 27 710
2014 More than 20 years in current department or agency 30 27 15 12 11 5 2 60 24 277
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 24 36 937
2017 3 to 10 years in current department or agency 41 26 33 1159
2017 11 to 20 years in current department or agency 29 36 35 703
2017 More than 20 years in current department or agency 28 43 30 251
2014 Less than 3 years in current department or agency 45 21 34 562
2014 3 to 10 years in current department or agency 43 22 35 1642
2014 11 to 20 years in current department or agency 27 36 37 710
2014 More than 20 years in current department or agency 34 38 28 279

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 25 26 6 37 5 359
2017 3 to 10 years in current department or agency 6 28 48 7 2 9 469
2017 11 to 20 years in current department or agency 16 32 41 7 0 4 202
2017 More than 20 years in current department or agency 73 12 5 3 1 6 72
2014 Less than 3 years in current department or agency 1 16 41 10 9999 32 252
2014 3 to 10 years in current department or agency 4 23 48 13 9999 11 706
2014 11 to 20 years in current department or agency 16 31 34 11 9999 8 200
2014 More than 20 years in current department or agency 57 19 10 7 9999 8 92
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 84 936
2017 3 to 10 years in current department or agency 26 74 1156
2017 11 to 20 years in current department or agency 23 77 702
2017 More than 20 years in current department or agency 23 77 248
2014 Less than 3 years in current department or agency 17 83 560
2014 3 to 10 years in current department or agency 28 72 1639
2014 11 to 20 years in current department or agency 25 75 709
2014 More than 20 years in current department or agency 23 77 279

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 158
2017 3 to 10 years in current department or agency 49 297
2017 11 to 20 years in current department or agency 46 160
2017 More than 20 years in current department or agency 34 56
2014 Less than 3 years in current department or agency 60 92
2014 3 to 10 years in current department or agency 45 453
2014 11 to 20 years in current department or agency 40 182
2014 More than 20 years in current department or agency 32 58

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 158
2017 3 to 10 years in current department or agency 67 297
2017 11 to 20 years in current department or agency 69 160
2017 More than 20 years in current department or agency 73 56
2014 Less than 3 years in current department or agency 58 92
2014 3 to 10 years in current department or agency 67 453
2014 11 to 20 years in current department or agency 67 182
2014 More than 20 years in current department or agency 75 58

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 158
2017 3 to 10 years in current department or agency 7 297
2017 11 to 20 years in current department or agency 9 160
2017 More than 20 years in current department or agency 12 56
2014 Less than 3 years in current department or agency 5 92
2014 3 to 10 years in current department or agency 8 453
2014 11 to 20 years in current department or agency 12 182
2014 More than 20 years in current department or agency 20 58

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 158
2017 3 to 10 years in current department or agency 0 297
2017 11 to 20 years in current department or agency 0 160
2017 More than 20 years in current department or agency 0 56
2014 Less than 3 years in current department or agency 0 92
2014 More than 20 years in current department or agency 0 58

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 158
2017 3 to 10 years in current department or agency 5 297
2017 11 to 20 years in current department or agency 6 160
2014 Less than 3 years in current department or agency 5 92
2014 3 to 10 years in current department or agency 1 453
2014 11 to 20 years in current department or agency 3 182

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 158
2017 3 to 10 years in current department or agency 11 297
2017 11 to 20 years in current department or agency 15 160
2017 More than 20 years in current department or agency 20 56
2014 Less than 3 years in current department or agency 6 92
2014 3 to 10 years in current department or agency 9 453
2014 11 to 20 years in current department or agency 11 182
2014 More than 20 years in current department or agency 14 58

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 158
2017 3 to 10 years in current department or agency 3 297
2017 11 to 20 years in current department or agency 4 160
2014 Less than 3 years in current department or agency 7 92
2014 3 to 10 years in current department or agency 2 453
2014 11 to 20 years in current department or agency 3 182

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 158
2017 3 to 10 years in current department or agency 41 297
2017 11 to 20 years in current department or agency 50 160
2017 More than 20 years in current department or agency 50 56
2014 Less than 3 years in current department or agency 36 92
2014 3 to 10 years in current department or agency 46 453
2014 11 to 20 years in current department or agency 42 183
2014 More than 20 years in current department or agency 56 58

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 158
2017 3 to 10 years in current department or agency 43 297
2017 11 to 20 years in current department or agency 46 160
2017 More than 20 years in current department or agency 41 56
2014 Less than 3 years in current department or agency 34 92
2014 3 to 10 years in current department or agency 45 453
2014 11 to 20 years in current department or agency 40 183
2014 More than 20 years in current department or agency 52 58

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 158
2017 3 to 10 years in current department or agency 51 297
2017 11 to 20 years in current department or agency 46 160
2017 More than 20 years in current department or agency 41 56
2014 Less than 3 years in current department or agency 48 92
2014 3 to 10 years in current department or agency 50 453
2014 11 to 20 years in current department or agency 46 183
2014 More than 20 years in current department or agency 58 58

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 158
2017 3 to 10 years in current department or agency 41 297
2017 11 to 20 years in current department or agency 49 160
2017 More than 20 years in current department or agency 39 56
2014 Less than 3 years in current department or agency 47 92
2014 3 to 10 years in current department or agency 41 453
2014 11 to 20 years in current department or agency 48 183
2014 More than 20 years in current department or agency 68 58

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 158
2017 3 to 10 years in current department or agency 36 297
2017 11 to 20 years in current department or agency 41 160
2017 More than 20 years in current department or agency 34 56
2014 Less than 3 years in current department or agency 34 92
2014 3 to 10 years in current department or agency 37 453
2014 11 to 20 years in current department or agency 34 183
2014 More than 20 years in current department or agency 43 58

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 158
2017 3 to 10 years in current department or agency 58 297
2017 11 to 20 years in current department or agency 57 160
2017 More than 20 years in current department or agency 60 56
2014 Less than 3 years in current department or agency 69 92
2014 3 to 10 years in current department or agency 59 453
2014 11 to 20 years in current department or agency 51 183
2014 More than 20 years in current department or agency 52 58

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 158
2017 3 to 10 years in current department or agency 42 297
2017 11 to 20 years in current department or agency 43 160
2017 More than 20 years in current department or agency 33 56
2014 Less than 3 years in current department or agency 34 92
2014 3 to 10 years in current department or agency 39 453
2014 11 to 20 years in current department or agency 44 183
2014 More than 20 years in current department or agency 45 58

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 158
2017 3 to 10 years in current department or agency 6 297
2017 11 to 20 years in current department or agency 4 160
2014 Less than 3 years in current department or agency 9 92
2014 3 to 10 years in current department or agency 7 453
2014 11 to 20 years in current department or agency 5 183
2014 More than 20 years in current department or agency 0 58

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 158
2017 3 to 10 years in current department or agency 13 297
2017 11 to 20 years in current department or agency 15 160
2017 More than 20 years in current department or agency 14 56
2014 Less than 3 years in current department or agency 12 92
2014 3 to 10 years in current department or agency 14 453
2014 11 to 20 years in current department or agency 10 183
2014 More than 20 years in current department or agency 22 58

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 158
2017 3 to 10 years in current department or agency 47 297
2017 11 to 20 years in current department or agency 52 160
2017 More than 20 years in current department or agency 48 56
2014 Less than 3 years in current department or agency 42 92
2014 3 to 10 years in current department or agency 50 453
2014 11 to 20 years in current department or agency 53 183
2014 More than 20 years in current department or agency 69 58

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 158
2017 3 to 10 years in current department or agency 28 297
2017 11 to 20 years in current department or agency 29 160
2017 More than 20 years in current department or agency 31 56
2014 Less than 3 years in current department or agency 27 92
2014 3 to 10 years in current department or agency 31 453
2014 11 to 20 years in current department or agency 25 183
2014 More than 20 years in current department or agency 39 58

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 158
2017 3 to 10 years in current department or agency 13 297
2017 11 to 20 years in current department or agency 14 160
2017 More than 20 years in current department or agency 11 56
2014 Less than 3 years in current department or agency 11 92
2014 3 to 10 years in current department or agency 16 453
2014 11 to 20 years in current department or agency 18 183
2014 More than 20 years in current department or agency 25 58

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 158
2017 3 to 10 years in current department or agency 57 297
2017 11 to 20 years in current department or agency 57 160
2017 More than 20 years in current department or agency 54 56
2014 Less than 3 years in current department or agency 56 92
2014 3 to 10 years in current department or agency 56 452
2014 11 to 20 years in current department or agency 56 183
2014 More than 20 years in current department or agency 43 58

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 158
2017 3 to 10 years in current department or agency 33 297
2017 11 to 20 years in current department or agency 28 160
2017 More than 20 years in current department or agency 27 56
2014 Less than 3 years in current department or agency 29 92
2014 3 to 10 years in current department or agency 30 452
2014 11 to 20 years in current department or agency 28 183
2014 More than 20 years in current department or agency 19 58

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 158
2017 3 to 10 years in current department or agency 15 297
2017 11 to 20 years in current department or agency 14 160
2017 More than 20 years in current department or agency 19 56
2014 Less than 3 years in current department or agency 11 92
2014 3 to 10 years in current department or agency 16 452
2014 11 to 20 years in current department or agency 15 183
2014 More than 20 years in current department or agency 19 58

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 158
2017 3 to 10 years in current department or agency 20 297
2017 11 to 20 years in current department or agency 20 160
2017 More than 20 years in current department or agency 25 56
2014 Less than 3 years in current department or agency 18 92
2014 3 to 10 years in current department or agency 19 452
2014 11 to 20 years in current department or agency 23 183
2014 More than 20 years in current department or agency 28 58

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 158
2017 3 to 10 years in current department or agency 11 297
2017 11 to 20 years in current department or agency 8 160
2017 More than 20 years in current department or agency 9 56
2014 Less than 3 years in current department or agency 14 92
2014 3 to 10 years in current department or agency 13 452
2014 11 to 20 years in current department or agency 13 183
2014 More than 20 years in current department or agency 10 58

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 158
2017 3 to 10 years in current department or agency 8 297
2017 11 to 20 years in current department or agency 4 160
2014 3 to 10 years in current department or agency 6 452
2014 11 to 20 years in current department or agency 5 183
2014 More than 20 years in current department or agency 12 58

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 158
2017 3 to 10 years in current department or agency 13 297
2017 11 to 20 years in current department or agency 12 160
2017 More than 20 years in current department or agency 19 56
2014 Less than 3 years in current department or agency 17 92
2014 3 to 10 years in current department or agency 16 452
2014 11 to 20 years in current department or agency 13 183
2014 More than 20 years in current department or agency 12 58

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 158
2017 3 to 10 years in current department or agency 10 297
2017 11 to 20 years in current department or agency 16 160
2017 More than 20 years in current department or agency 12 56
2014 Less than 3 years in current department or agency 10 92
2014 3 to 10 years in current department or agency 11 452
2014 11 to 20 years in current department or agency 13 183
2014 More than 20 years in current department or agency 14 58

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 158
2017 3 to 10 years in current department or agency 24 297
2017 11 to 20 years in current department or agency 21 160
2017 More than 20 years in current department or agency 21 56
2014 Less than 3 years in current department or agency 22 92
2014 3 to 10 years in current department or agency 25 452
2014 11 to 20 years in current department or agency 20 183
2014 More than 20 years in current department or agency 26 58

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 147
2017 3 to 10 years in current department or agency 10 274
2017 11 to 20 years in current department or agency 10 153
2017 More than 20 years in current department or agency 15 52
2014 Less than 3 years in current department or agency 14 88
2014 3 to 10 years in current department or agency 11 423
2014 11 to 20 years in current department or agency 8 173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 147
2017 3 to 10 years in current department or agency 19 274
2017 11 to 20 years in current department or agency 10 153
2014 Less than 3 years in current department or agency 21 88
2014 3 to 10 years in current department or agency 14 423
2014 11 to 20 years in current department or agency 11 173
2014 More than 20 years in current department or agency 11 50

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 147
2017 3 to 10 years in current department or agency 11 274
2017 11 to 20 years in current department or agency 8 153
2017 More than 20 years in current department or agency 12 52
2014 Less than 3 years in current department or agency 6 88
2014 3 to 10 years in current department or agency 8 423
2014 11 to 20 years in current department or agency 10 173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 147
2017 3 to 10 years in current department or agency 6 274
2017 11 to 20 years in current department or agency 7 153
2017 More than 20 years in current department or agency 10 52
2014 3 to 10 years in current department or agency 7 423
2014 11 to 20 years in current department or agency 7 173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 147
2017 3 to 10 years in current department or agency 10 274
2017 11 to 20 years in current department or agency 11 153
2017 More than 20 years in current department or agency 11 52
2014 Less than 3 years in current department or agency 9 88
2014 3 to 10 years in current department or agency 11 423
2014 11 to 20 years in current department or agency 10 173

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 147
2017 3 to 10 years in current department or agency 12 274
2017 11 to 20 years in current department or agency 10 153
2017 More than 20 years in current department or agency 19 52
2014 Less than 3 years in current department or agency 6 88
2014 3 to 10 years in current department or agency 10 423
2014 11 to 20 years in current department or agency 12 173
2014 More than 20 years in current department or agency 10 50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 147
2017 3 to 10 years in current department or agency 16 274
2017 11 to 20 years in current department or agency 19 153
2017 More than 20 years in current department or agency 12 52
2014 Less than 3 years in current department or agency 20 88
2014 3 to 10 years in current department or agency 12 423
2014 11 to 20 years in current department or agency 7 173

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 147
2017 3 to 10 years in current department or agency 11 274
2017 11 to 20 years in current department or agency 8 153
2014 Less than 3 years in current department or agency 16 88
2014 3 to 10 years in current department or agency 9 423
2014 11 to 20 years in current department or agency 8 173

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 147
2017 3 to 10 years in current department or agency 13 274
2017 11 to 20 years in current department or agency 12 153
2017 More than 20 years in current department or agency 14 52
2014 Less than 3 years in current department or agency 10 88
2014 3 to 10 years in current department or agency 11 423
2014 11 to 20 years in current department or agency 8 173
2014 More than 20 years in current department or agency 24 50

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 147
2017 3 to 10 years in current department or agency 25 274
2017 11 to 20 years in current department or agency 25 153
2017 More than 20 years in current department or agency 27 52
2014 Less than 3 years in current department or agency 27 88
2014 3 to 10 years in current department or agency 29 423
2014 11 to 20 years in current department or agency 26 173
2014 More than 20 years in current department or agency 36 50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 147
2017 3 to 10 years in current department or agency 10 274
2017 11 to 20 years in current department or agency 9 153
2014 Less than 3 years in current department or agency 6 88
2014 3 to 10 years in current department or agency 14 423
2014 11 to 20 years in current department or agency 7 173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 147
2017 3 to 10 years in current department or agency 44 274
2017 11 to 20 years in current department or agency 52 153
2017 More than 20 years in current department or agency 37 52
2014 Less than 3 years in current department or agency 41 88
2014 3 to 10 years in current department or agency 48 423
2014 11 to 20 years in current department or agency 47 173
2014 More than 20 years in current department or agency 47 50

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 147
2017 3 to 10 years in current department or agency 56 274
2017 11 to 20 years in current department or agency 57 153
2017 More than 20 years in current department or agency 45 52
2014 Less than 3 years in current department or agency 43 88
2014 3 to 10 years in current department or agency 57 423
2014 11 to 20 years in current department or agency 64 173
2014 More than 20 years in current department or agency 69 50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in current department or agency 0 52

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 147
2017 3 to 10 years in current department or agency 13 274
2017 11 to 20 years in current department or agency 19 153
2017 More than 20 years in current department or agency 9 52
2014 Less than 3 years in current department or agency 15 88
2014 3 to 10 years in current department or agency 12 423
2014 11 to 20 years in current department or agency 17 173
2014 More than 20 years in current department or agency 21 50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 34 158
2017 3 to 10 years in current department or agency 97 3 296
2017 11 to 20 years in current department or agency 97 3 159
2017 More than 20 years in current department or agency 96 4 56

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 13 18 6 3 37 11 49 18 938
2017 3 to 10 years in current department or agency 10 18 23 10 13 20 5 38 32 1158
2017 11 to 20 years in current department or agency 10 19 25 11 13 19 3 37 31 704
2017 More than 20 years in current department or agency 8 28 21 9 9 21 3 48 24 251
2014 Less than 3 years in current department or agency 12 13 16 5 4 38 11 51 17 563
2014 3 to 10 years in current department or agency 10 15 22 11 12 24 6 36 33 1641
2014 11 to 20 years in current department or agency 10 18 23 10 13 22 5 39 30 710
2014 More than 20 years in current department or agency 9 20 23 14 12 20 2 37 33 278

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 26 16 7 2 21 2 68 11 937
2017 3 to 10 years in current department or agency 17 30 23 10 10 8 1 52 23 1159
2017 11 to 20 years in current department or agency 16 33 24 10 10 6 1 53 22 704
2017 More than 20 years in current department or agency 19 38 19 6 8 8 1 63 15 250
2014 Less than 3 years in current department or agency 21 24 20 3 4 23 4 63 10 563
2014 3 to 10 years in current department or agency 17 28 23 11 10 11 1 51 23 1641
2014 11 to 20 years in current department or agency 18 28 23 11 10 9 1 51 23 710
2014 More than 20 years in current department or agency 17 32 23 9 10 9 0 54 21 278
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 36 10 11 6 5 15 66 21 939
2017 3 to 10 years in current department or agency 27 49 9 7 2 1 4 81 10 1157
2017 11 to 20 years in current department or agency 31 53 7 3 0 0 5 88 4 703
2017 More than 20 years in current department or agency 35 48 7 2 1 0 7 89 4 251
2014 Less than 3 years in current department or agency 19 37 10 7 4 5 17 72 15 563
2014 3 to 10 years in current department or agency 27 50 10 6 2 1 4 81 8 1641
2014 11 to 20 years in current department or agency 28 52 9 4 1 1 5 85 5 710
2014 More than 20 years in current department or agency 30 51 7 3 1 0 8 88 5 278

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 14 18 5 3 34 19 44 18 938
2017 3 to 10 years in current department or agency 8 22 22 8 7 25 7 45 22 1157
2017 11 to 20 years in current department or agency 9 26 24 9 8 18 7 46 22 702
2017 More than 20 years in current department or agency 12 24 25 12 4 18 6 47 20 250
2014 Less than 3 years in current department or agency 7 13 21 6 3 30 21 40 18 562
2014 3 to 10 years in current department or agency 7 20 27 9 6 24 8 39 22 1640
2014 11 to 20 years in current department or agency 7 22 26 12 6 19 8 41 24 709
2014 More than 20 years in current department or agency 8 23 25 10 6 19 8 42 23 279

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 26 7 2 1 17 15 85 4 938
2017 3 to 10 years in current department or agency 36 33 12 4 2 8 5 80 7 1157
2017 11 to 20 years in current department or agency 34 38 11 4 2 7 5 81 6 704
2017 More than 20 years in current department or agency 37 31 9 4 3 11 5 81 8 251
2014 Less than 3 years in current department or agency 29 25 10 3 1 15 16 79 7 562
2014 3 to 10 years in current department or agency 32 35 13 5 3 8 4 76 10 1641
2014 11 to 20 years in current department or agency 34 30 15 4 3 8 5 74 9 709
2014 More than 20 years in current department or agency 29 37 11 6 5 6 7 75 12 279

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 26 9 3 1 21 15 80 6 936
2017 3 to 10 years in current department or agency 25 34 17 7 3 10 5 70 11 1156
2017 11 to 20 years in current department or agency 21 36 18 8 4 9 4 66 14 700
2017 More than 20 years in current department or agency 29 33 13 6 2 12 4 75 10 248
2014 Less than 3 years in current department or agency 21 26 12 4 1 20 16 73 8 562
2014 3 to 10 years in current department or agency 23 34 16 7 4 11 4 67 14 1641
2014 11 to 20 years in current department or agency 24 32 19 6 4 10 5 65 13 710
2014 More than 20 years in current department or agency 20 31 15 9 8 9 7 62 21 279
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 93 938
2017 3 to 10 years in current department or agency 14 86 1159
2017 11 to 20 years in current department or agency 11 89 701
2017 More than 20 years in current department or agency 11 89 251
2014 Less than 3 years in current department or agency 5 95 562
2014 3 to 10 years in current department or agency 13 87 1641
2014 11 to 20 years in current department or agency 10 90 711
2014 More than 20 years in current department or agency 17 83 277

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 73
2017 3 to 10 years in current department or agency 44 161
2017 11 to 20 years in current department or agency 36 78
2017 More than 20 years in current department or agency 23 26
2014 Less than 3 years in current department or agency 46 27
2014 3 to 10 years in current department or agency 35 208
2014 11 to 20 years in current department or agency 35 68
2014 More than 20 years in current department or agency 22 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 73
2017 3 to 10 years in current department or agency 83 161
2017 11 to 20 years in current department or agency 80 78
2017 More than 20 years in current department or agency 77 26
2014 Less than 3 years in current department or agency 60 27
2014 3 to 10 years in current department or agency 80 208
2014 11 to 20 years in current department or agency 81 68
2014 More than 20 years in current department or agency 79 39

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 73
2017 3 to 10 years in current department or agency 6 161
2017 11 to 20 years in current department or agency 6 78
2014 3 to 10 years in current department or agency 5 208
2014 11 to 20 years in current department or agency 7 68

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 73
2017 3 to 10 years in current department or agency 0 161
2017 11 to 20 years in current department or agency 0 78
2017 More than 20 years in current department or agency 0 26
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 0 208
2014 11 to 20 years in current department or agency 0 68
2014 More than 20 years in current department or agency 0 39

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 73
2017 3 to 10 years in current department or agency 5 161
2017 11 to 20 years in current department or agency 10 78
2014 3 to 10 years in current department or agency 3 208

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 73
2017 3 to 10 years in current department or agency 6 161
2017 11 to 20 years in current department or agency 15 78
2017 More than 20 years in current department or agency 25 26
2014 3 to 10 years in current department or agency 14 208
2014 11 to 20 years in current department or agency 12 68
2014 More than 20 years in current department or agency 16 39

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 161
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 3 208
2014 11 to 20 years in current department or agency 11 68

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 73
2017 3 to 10 years in current department or agency 38 160
2017 11 to 20 years in current department or agency 38 78
2017 More than 20 years in current department or agency 18 26
2014 3 to 10 years in current department or agency 33 207
2014 11 to 20 years in current department or agency 40 68
2014 More than 20 years in current department or agency 39 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 73
2017 3 to 10 years in current department or agency 16 160
2017 11 to 20 years in current department or agency 29 78
2017 More than 20 years in current department or agency 30 26
2014 3 to 10 years in current department or agency 18 207
2014 11 to 20 years in current department or agency 11 68
2014 More than 20 years in current department or agency 27 38

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 73
2017 3 to 10 years in current department or agency 18 160
2017 11 to 20 years in current department or agency 10 78
2014 3 to 10 years in current department or agency 11 207
2014 11 to 20 years in current department or agency 7 68

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 73
2017 3 to 10 years in current department or agency 4 160
2017 More than 20 years in current department or agency 0 26
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 5 207

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 73
2017 3 to 10 years in current department or agency 27 160
2017 11 to 20 years in current department or agency 18 78
2017 More than 20 years in current department or agency 19 26
2014 Less than 3 years in current department or agency 31 27
2014 3 to 10 years in current department or agency 20 207
2014 11 to 20 years in current department or agency 18 68
2014 More than 20 years in current department or agency 23 38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 73
2017 3 to 10 years in current department or agency 28 160
2017 11 to 20 years in current department or agency 24 78
2014 Less than 3 years in current department or agency 45 27
2014 3 to 10 years in current department or agency 21 207
2014 11 to 20 years in current department or agency 20 68
2014 More than 20 years in current department or agency 29 38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 5 160
2017 11 to 20 years in current department or agency 0 78
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 4 207
2014 11 to 20 years in current department or agency 0 68

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in current department or agency 0 26

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 5 160
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 11 207
2014 11 to 20 years in current department or agency 7 68
2014 More than 20 years in current department or agency 0 38

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 73
2017 3 to 10 years in current department or agency 18 160
2017 11 to 20 years in current department or agency 17 78
2014 Less than 3 years in current department or agency 18 27
2014 3 to 10 years in current department or agency 26 207
2014 11 to 20 years in current department or agency 18 68

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 73
2017 11 to 20 years in current department or agency 0 78
2017 More than 20 years in current department or agency 0 26

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 73
2017 3 to 10 years in current department or agency 12 160
2017 11 to 20 years in current department or agency 19 78
2017 More than 20 years in current department or agency 29 26
2014 3 to 10 years in current department or agency 16 207
2014 11 to 20 years in current department or agency 13 68
2014 More than 20 years in current department or agency 36 38

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 73
2017 11 to 20 years in current department or agency 0 78
2017 More than 20 years in current department or agency 0 26
2014 Less than 3 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 68
2014 More than 20 years in current department or agency 0 38

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 73
2017 3 to 10 years in current department or agency 16 160
2017 11 to 20 years in current department or agency 18 78
2017 More than 20 years in current department or agency 31 26
2014 Less than 3 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 20 207
2014 11 to 20 years in current department or agency 18 68
2014 More than 20 years in current department or agency 12 38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 73
2017 3 to 10 years in current department or agency 34 161
2017 11 to 20 years in current department or agency 35 78
2017 More than 20 years in current department or agency 41 26
2014 Less than 3 years in current department or agency 28 27
2014 3 to 10 years in current department or agency 34 208
2014 11 to 20 years in current department or agency 34 67
2014 More than 20 years in current department or agency 23 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 73
2017 3 to 10 years in current department or agency 14 161
2017 11 to 20 years in current department or agency 18 78
2014 Less than 3 years in current department or agency 18 27
2014 3 to 10 years in current department or agency 18 208
2014 11 to 20 years in current department or agency 18 67
2014 More than 20 years in current department or agency 10 39

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 73
2017 3 to 10 years in current department or agency 11 161
2017 11 to 20 years in current department or agency 7 78
2014 3 to 10 years in current department or agency 9 208

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 73
2017 3 to 10 years in current department or agency 13 161
2017 11 to 20 years in current department or agency 19 78
2014 3 to 10 years in current department or agency 15 208
2014 11 to 20 years in current department or agency 18 67
2014 More than 20 years in current department or agency 24 39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 73
2017 3 to 10 years in current department or agency 4 161
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 5 208
2014 11 to 20 years in current department or agency 8 67

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 73
2017 3 to 10 years in current department or agency 8 161
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 8 208

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 12 161
2017 11 to 20 years in current department or agency 9 78
2014 3 to 10 years in current department or agency 13 208
2014 11 to 20 years in current department or agency 8 67

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 73
2017 3 to 10 years in current department or agency 6 161
2017 11 to 20 years in current department or agency 12 78
2014 3 to 10 years in current department or agency 6 208
2014 11 to 20 years in current department or agency 12 67

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 73
2017 3 to 10 years in current department or agency 50 161
2017 11 to 20 years in current department or agency 43 78
2017 More than 20 years in current department or agency 45 26
2014 Less than 3 years in current department or agency 54 27
2014 3 to 10 years in current department or agency 44 208
2014 11 to 20 years in current department or agency 43 67
2014 More than 20 years in current department or agency 41 39

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 67
2017 3 to 10 years in current department or agency 3 148
2017 11 to 20 years in current department or agency 11 75
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 10 191

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 67
2017 3 to 10 years in current department or agency 13 148
2017 11 to 20 years in current department or agency 11 75
2014 3 to 10 years in current department or agency 9 191
2014 11 to 20 years in current department or agency 13 65

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 148
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 6 191

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 67
2017 More than 20 years in current department or agency 0 25
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 5 191

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 7 75
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 4 191
2014 More than 20 years in current department or agency 0 36

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 8 148
2014 3 to 10 years in current department or agency 7 191

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 67
2017 3 to 10 years in current department or agency 13 148
2017 11 to 20 years in current department or agency 11 75
2014 Less than 3 years in current department or agency 18 27
2014 3 to 10 years in current department or agency 9 191
2014 More than 20 years in current department or agency 0 36

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 67
2017 3 to 10 years in current department or agency 17 148
2017 11 to 20 years in current department or agency 6 75
2014 3 to 10 years in current department or agency 11 191
2014 11 to 20 years in current department or agency 7 65
2014 More than 20 years in current department or agency 0 36

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 67
2017 3 to 10 years in current department or agency 15 148
2017 11 to 20 years in current department or agency 9 75
2017 More than 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 10 191
2014 11 to 20 years in current department or agency 13 65
2014 More than 20 years in current department or agency 18 36

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 67
2017 3 to 10 years in current department or agency 32 148
2017 11 to 20 years in current department or agency 29 75
2017 More than 20 years in current department or agency 20 25
2014 3 to 10 years in current department or agency 23 191
2014 11 to 20 years in current department or agency 33 65
2014 More than 20 years in current department or agency 25 36

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 67
2017 3 to 10 years in current department or agency 14 148
2017 11 to 20 years in current department or agency 10 75
2014 3 to 10 years in current department or agency 11 191

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 67
2017 3 to 10 years in current department or agency 45 148
2017 11 to 20 years in current department or agency 42 75
2017 More than 20 years in current department or agency 28 25
2014 Less than 3 years in current department or agency 35 27
2014 3 to 10 years in current department or agency 46 191
2014 11 to 20 years in current department or agency 55 65
2014 More than 20 years in current department or agency 50 36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 67
2017 3 to 10 years in current department or agency 3 148
2017 More than 20 years in current department or agency 0 25
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 3 191
2014 11 to 20 years in current department or agency 0 65
2014 More than 20 years in current department or agency 0 36

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 67
2017 3 to 10 years in current department or agency 64 148
2017 11 to 20 years in current department or agency 53 75
2017 More than 20 years in current department or agency 72 25
2014 Less than 3 years in current department or agency 56 27
2014 3 to 10 years in current department or agency 56 191
2014 11 to 20 years in current department or agency 78 65
2014 More than 20 years in current department or agency 71 36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 67
2017 More than 20 years in current department or agency 0 25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 67
2017 3 to 10 years in current department or agency 10 148
2017 11 to 20 years in current department or agency 17 75
2014 3 to 10 years in current department or agency 12 191
2014 11 to 20 years in current department or agency 12 65

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 31 73
2017 3 to 10 years in current department or agency 96 4 161
2017 11 to 20 years in current department or agency 97 3 78
2017 More than 20 years in current department or agency 100 0 26

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 15 15 3 2 42 10 59 10 933
2017 3 to 10 years in current department or agency 11 17 25 6 6 30 5 43 19 1157
2017 11 to 20 years in current department or agency 12 17 28 5 6 28 4 43 16 704
2017 More than 20 years in current department or agency 7 28 25 5 4 29 2 50 13 250
2014 Less than 3 years in current department or agency 13 12 19 3 1 39 13 53 8 563
2014 3 to 10 years in current department or agency 10 15 24 5 6 35 5 42 18 1640
2014 11 to 20 years in current department or agency 10 18 26 4 6 30 6 43 17 710
2014 More than 20 years in current department or agency 8 23 24 5 9 26 4 45 21 278

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 30 14 3 1 21 2 76 5 937
2017 3 to 10 years in current department or agency 20 29 24 7 5 14 2 58 14 1158
2017 11 to 20 years in current department or agency 20 31 23 7 5 12 1 59 14 702
2017 More than 20 years in current department or agency 19 44 16 4 4 12 1 73 9 250
2014 Less than 3 years in current department or agency 26 23 17 4 1 26 4 69 7 562
2014 3 to 10 years in current department or agency 18 27 23 6 5 19 2 57 14 1638
2014 11 to 20 years in current department or agency 18 30 24 6 6 15 1 56 15 710
2014 More than 20 years in current department or agency 15 33 21 7 10 14 0 57 19 277
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 20 21 17 26 0 2 35 43 938
2017 3 to 10 years in current department or agency 15 20 20 15 28 0 2 36 44 1154
2017 11 to 20 years in current department or agency 20 23 21 14 20 0 2 44 34 699
2017 More than 20 years in current department or agency 28 27 20 12 11 0 1 56 24 251

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 30 22 14 6 0 2 56 21 938
2017 3 to 10 years in current department or agency 13 26 28 18 14 0 1 39 33 1156
2017 11 to 20 years in current department or agency 12 23 28 20 15 0 2 36 35 700
2017 More than 20 years in current department or agency 11 23 28 15 21 0 1 35 36 250

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 21 10 6 0 3 62 17 937
2017 3 to 10 years in current department or agency 16 29 25 18 10 0 2 47 28 1153
2017 11 to 20 years in current department or agency 14 26 28 17 12 0 1 42 30 701
2017 More than 20 years in current department or agency 10 30 26 16 15 0 2 42 32 250

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 25 18 13 11 1 3 57 25 937
2017 3 to 10 years in current department or agency 14 24 23 21 16 1 2 39 38 1159
2017 11 to 20 years in current department or agency 12 22 25 18 20 1 2 35 39 699
2017 More than 20 years in current department or agency 14 25 22 18 18 1 2 40 37 250

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 23 11 5 4 0 8 79 9 938
2017 3 to 10 years in current department or agency 38 27 15 7 5 0 7 70 13 1155
2017 11 to 20 years in current department or agency 35 25 18 8 6 0 8 66 15 700
2017 More than 20 years in current department or agency 33 27 16 9 8 0 8 65 18 249

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 28 23 11 7 0 1 59 17 933
2017 3 to 10 years in current department or agency 22 30 25 13 10 0 1 52 23 1156
2017 11 to 20 years in current department or agency 20 28 29 16 6 0 2 48 23 701
2017 More than 20 years in current department or agency 24 30 27 11 7 0 1 55 18 251

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 29 21 8 5 1 2 64 13 934
2017 3 to 10 years in current department or agency 21 33 27 11 7 0 2 54 18 1154
2017 11 to 20 years in current department or agency 18 34 24 14 7 1 2 54 21 701
2017 More than 20 years in current department or agency 22 35 21 13 6 1 3 59 20 248

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 34 19 11 5 1 2 64 16 932
2017 3 to 10 years in current department or agency 15 30 27 17 9 1 1 46 27 1155
2017 11 to 20 years in current department or agency 13 31 28 15 10 1 2 46 26 702
2017 More than 20 years in current department or agency 15 31 25 15 11 2 2 47 27 250

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 27 23 12 8 1 2 56 21 933
2017 3 to 10 years in current department or agency 19 30 23 16 10 0 1 50 27 1156
2017 11 to 20 years in current department or agency 20 30 24 15 9 1 2 51 24 701
2017 More than 20 years in current department or agency 19 35 18 13 12 1 3 56 25 250

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31 19 9 4 0 2 67 13 932
2017 3 to 10 years in current department or agency 26 32 21 12 6 0 1 59 19 1154
2017 11 to 20 years in current department or agency 23 33 23 11 7 1 3 58 18 700
2017 More than 20 years in current department or agency 18 36 21 14 7 2 2 57 21 249

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 20 13 6 4 0 2 77 10 937
2017 3 to 10 years in current department or agency 44 23 14 10 7 0 1 68 17 1156
2017 11 to 20 years in current department or agency 46 24 14 7 6 0 2 72 13 703
2017 More than 20 years in current department or agency 50 20 12 8 6 1 2 73 15 250

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 75 11 5 3 2 0 4 90 5 934
2017 3 to 10 years in current department or agency 59 18 9 5 5 1 3 80 10 1155
2017 11 to 20 years in current department or agency 61 18 7 6 4 1 4 83 10 704
2017 More than 20 years in current department or agency 62 19 9 4 3 0 3 84 7 251

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 24 8 4 1 0 2 86 6 931
2017 3 to 10 years in current department or agency 46 30 11 6 4 0 2 79 10 1157
2017 11 to 20 years in current department or agency 49 31 9 5 3 0 3 83 8 702
2017 More than 20 years in current department or agency 51 30 12 3 2 1 2 83 5 249

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 17 9 5 3 0 2 83 8 934
2017 3 to 10 years in current department or agency 50 22 12 8 6 1 2 73 15 1155
2017 11 to 20 years in current department or agency 49 23 11 7 6 1 3 74 14 704
2017 More than 20 years in current department or agency 54 22 10 6 6 1 1 78 12 251

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 9 4 2 1 0 22 91 3 937
2017 3 to 10 years in current department or agency 50 15 6 3 1 0 25 86 6 1155
2017 11 to 20 years in current department or agency 51 15 6 2 1 0 24 87 5 704
2017 More than 20 years in current department or agency 41 20 9 2 1 1 26 84 4 250

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 16 6 2 1 0 5 91 3 928
2017 3 to 10 years in current department or agency 60 22 7 4 1 1 6 87 5 1147
2017 11 to 20 years in current department or agency 56 24 10 3 0 0 7 86 3 702
2017 More than 20 years in current department or agency 55 24 11 1 2 0 7 85 3 248

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 14 9 7 7 1 4 75 15 937
2017 3 to 10 years in current department or agency 58 18 9 6 4 1 4 80 10 1158
2017 11 to 20 years in current department or agency 61 20 7 3 2 2 5 87 5 702
2017 More than 20 years in current department or agency 73 14 3 1 2 1 7 94 3 250

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 26 15 3 3 0 2 79 6 935
2017 3 to 10 years in current department or agency 46 32 12 5 2 0 3 80 7 1153
2017 11 to 20 years in current department or agency 48 29 13 4 2 1 4 80 6 696
2017 More than 20 years in current department or agency 49 28 14 3 2 0 4 80 5 250

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 35 34 12 4 0 0 50 15 939
2017 3 to 10 years in current department or agency 8 26 41 19 7 0 0 34 25 1158
2017 11 to 20 years in current department or agency 7 26 39 18 9 1 1 34 27 704
2017 More than 20 years in current department or agency 8 27 42 14 9 0 0 35 23 251

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 15 38 25 14 0 0 39 22 933
2017 3 to 10 years in current department or agency 11 23 42 18 6 0 0 24 34 1155
2017 11 to 20 years in current department or agency 9 28 39 17 6 0 2 23 38 701
2017 More than 20 years in current department or agency 10 23 41 18 7 0 0 25 34 249

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 41 14 8 5 7 0 71 13 939
2017 3 to 10 years in current department or agency 18 41 18 12 8 3 0 61 21 1154
2017 11 to 20 years in current department or agency 16 47 14 11 8 2 0 65 20 703
2017 More than 20 years in current department or agency 24 43 16 8 6 3 0 69 14 249

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 41 16 11 7 3 0 65 19 938
2017 3 to 10 years in current department or agency 11 36 20 19 12 2 0 47 32 1158
2017 11 to 20 years in current department or agency 10 35 22 16 14 2 0 46 31 703
2017 More than 20 years in current department or agency 16 38 18 15 10 4 0 56 25 248
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 86 934
2017 3 to 10 years in current department or agency 19 81 1154
2017 11 to 20 years in current department or agency 19 81 701
2017 More than 20 years in current department or agency 19 81 250
2014 Less than 3 years in current department or agency 12 88 562
2014 3 to 10 years in current department or agency 18 82 1638
2014 11 to 20 years in current department or agency 14 86 709
2014 More than 20 years in current department or agency 18 82 278

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 32 135
2017 3 to 10 years in current department or agency 75 25 219
2017 11 to 20 years in current department or agency 77 23 125
2017 More than 20 years in current department or agency 82 18 46
2014 Less than 3 years in current department or agency 79 21 69
2014 3 to 10 years in current department or agency 74 26 284
2014 11 to 20 years in current department or agency 77 23 102
2014 More than 20 years in current department or agency 68 32 46

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 30 6 8 3 0 0 84 11 96
2017 3 to 10 years in current department or agency 49 37 4 7 2 0 1 86 10 166
2017 11 to 20 years in current department or agency 46 41 4 6 3 1 0 87 9 95
2017 More than 20 years in current department or agency 49 40 3 5 3 0 0 90 8 37
2014 Less than 3 years in current department or agency 52 26 9 9 2 0 2 80 11 55
2014 3 to 10 years in current department or agency 46 30 7 12 5 0 0 77 16 211
2014 11 to 20 years in current department or agency 47 33 10 4 6 0 0 80 10 79
2014 More than 20 years in current department or agency 37 18 6 29 11 0 0 55 39 31
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 20 22 17 21 3 2 17 83 939
2017 3 to 10 years in current department or agency 21 26 18 13 18 2 1 22 78 1158
2017 11 to 20 years in current department or agency 29 27 21 8 11 3 1 30 70 704
2017 More than 20 years in current department or agency 42 24 18 8 5 3 1 43 57 250

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 747
2017 3 to 10 years in current department or agency 28 875
2017 11 to 20 years in current department or agency 15 475
2017 More than 20 years in current department or agency 11 134

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 747
2017 3 to 10 years in current department or agency 36 875
2017 11 to 20 years in current department or agency 27 475
2017 More than 20 years in current department or agency 21 134

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 747
2017 3 to 10 years in current department or agency 22 875
2017 11 to 20 years in current department or agency 15 475
2017 More than 20 years in current department or agency 10 134

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 747
2017 3 to 10 years in current department or agency 60 875
2017 11 to 20 years in current department or agency 56 475
2017 More than 20 years in current department or agency 61 134

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 747
2017 3 to 10 years in current department or agency 10 875
2017 11 to 20 years in current department or agency 4 475
2017 More than 20 years in current department or agency 1 134

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 747
2017 3 to 10 years in current department or agency 34 875
2017 11 to 20 years in current department or agency 41 475
2017 More than 20 years in current department or agency 38 134

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 41 21 11 5 16 739
2017 3 to 10 years in current department or agency 5 39 22 11 5 18 860
2017 11 to 20 years in current department or agency 5 47 18 9 5 15 457
2017 More than 20 years in current department or agency 8 53 12 9 7 10 128

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 23 14 16 24 2 7 40 45 747
2017 3 to 10 years in current department or agency 8 22 16 18 28 2 7 32 50 879
2017 11 to 20 years in current department or agency 6 19 17 18 30 2 8 28 53 475
2017 More than 20 years in current department or agency 10 25 17 15 22 2 9 39 42 135

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 11 9 19 51 3 5 15 75 748
2017 3 to 10 years in current department or agency 2 6 9 17 59 2 5 9 82 879
2017 11 to 20 years in current department or agency 2 7 12 20 50 3 6 10 77 477
2017 More than 20 years in current department or agency 3 6 18 22 41 2 8 9 71 136
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