2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	42	5	9	3	0	83	12	488
2017	3 to 10 years in the federal public service	29	46	5	13	6	0	75	20	932
2017	11 to 20 years in the federal public service	26	46	6	14	7	0	72	22	1141
2017	More than 20 years in the federal public service	32	44	6	13	6	0	75	19	495
2014	Less than 3 years in the federal public service	43	38	4	11	2	2	82	13	241
2014	3 to 10 years in the federal public service	30	46	5	13	5	0	76	19	1316
2014	11 to 20 years in the federal public service	26	49	6	12	7	0	75	19	1052
2014	More than 20 years in the federal public service	29	45	4	14	8	0	73	23	572
2011	Less than 3 years in the federal public service	41	45	5	8	2	0	86	9	598
2011	3 to 10 years in the federal public service	38	45	4	9	4	0	83	13	1715
2011	11 to 20 years in the federal public service	37	45	4	10	4	0	82	14	941
2011	More than 20 years in the federal public service	42	42	3	9	3	0	84	13	741
2008	Less than 3 years in the federal public service	43	44	3	8	2	0	87	10	502
2008	3 to 10 years in the federal public service	40	45	3	9	3	0	85	11	1173
2008	11 to 20 years in the federal public service	41	43	4	9	3	0	84	12	591
2008	More than 20 years in the federal public service	41	46	3	8	2	0	87	10	598

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	13	4	2	0	0	0	95	2	488
2017	3 to 10 years in the federal public service	68	22	5	3	2	0	1	91	5	928
2017	11 to 20 years in the federal public service	60	26	5	4	2	1	2	88	6	1141
2017	More than 20 years in the federal public service	63	24	4	4	3	1	1	89	7	492
2014	Less than 3 years in the federal public service	80	10	3	3	0	1	4	94	3	242
2014	3 to 10 years in the federal public service	67	23	3	4	1	0	1	92	5	1316
2014	11 to 20 years in the federal public service	62	26	6	4	2	1	1	89	5	1052
2014	More than 20 years in the federal public service	63	24	5	4	2	1	2	89	6	573
2011	Less than 3 years in the federal public service	75	17	3	3	1	1	0	93	4	599
2011	3 to 10 years in the federal public service	71	19	3	4	1	1	1	91	5	1715
2011	11 to 20 years in the federal public service	70	19	5	3	2	1	1	91	5	941
2011	More than 20 years in the federal public service	71	20	4	2	1	1	1	93	3	741
2008	Less than 3 years in the federal public service	77	17	3	2	0	0	1	95	2	502
2008	3 to 10 years in the federal public service	70	20	4	3	1	0	1	91	4	1171
2008	11 to 20 years in the federal public service	75	17	3	3	1	1	1	93	4	591
2008	More than 20 years in the federal public service	71	20	4	3	1	0	1	92	5	598

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	11	5	7	2	1	86	10	488
2017	3 to 10 years in the federal public service	63	19	5	9	4	1	83	13	931
2017	11 to 20 years in the federal public service	59	19	7	8	5	2	80	13	1140
2017	More than 20 years in the federal public service	64	18	7	7	3	1	83	10	492
2014	Less than 3 years in the federal public service	71	16	5	4	1	3	89	5	242
2014	3 to 10 years in the federal public service	63	19	5	7	4	2	84	11	1317
2014	11 to 20 years in the federal public service	57	22	6	8	5	2	81	13	1050
2014	More than 20 years in the federal public service	62	17	6	9	4	3	81	13	569
2011	Less than 3 years in the federal public service	69	15	6	6	5	1	84	10	599
2011	3 to 10 years in the federal public service	63	18	5	7	5	2	82	12	1714
2011	11 to 20 years in the federal public service	65	17	5	8	4	2	83	11	940
2011	More than 20 years in the federal public service	66	17	6	6	3	2	85	9	740
2008	Less than 3 years in the federal public service	73	16	3	4	2	1	90	7	500
2008	3 to 10 years in the federal public service	65	16	4	7	5	2	83	12	1169
2008	11 to 20 years in the federal public service	66	17	5	6	4	1	84	11	591
2008	More than 20 years in the federal public service	64	19	6	6	4	1	84	10	598

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	31	4	7	6	0	82	13	487
2017	3 to 10 years in the federal public service	33	36	9	12	10	0	70	22	930
2017	11 to 20 years in the federal public service	34	33	7	14	13	0	66	27	1140
2017	More than 20 years in the federal public service	38	36	3	12	10	0	74	23	495
2014	Less than 3 years in the federal public service	50	34	2	7	5	1	86	12	241
2014	3 to 10 years in the federal public service	36	34	7	11	11	0	70	22	1316
2014	11 to 20 years in the federal public service	35	31	6	16	12	0	66	28	1052
2014	More than 20 years in the federal public service	39	33	5	9	13	0	72	23	572
2011	Less than 3 years in the federal public service	41	38	7	9	5	0	79	14	599
2011	3 to 10 years in the federal public service	41	38	6	9	4	0	80	14	1709
2011	11 to 20 years in the federal public service	43	35	6	11	4	0	79	15	942
2011	More than 20 years in the federal public service	45	36	5	7	6	0	82	13	739

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	36	11	13	7	0	0	68	20	488
2017	3 to 10 years in the federal public service	22	40	12	16	9	0	0	63	25	930
2017	11 to 20 years in the federal public service	24	41	12	16	7	0	1	65	23	1139
2017	More than 20 years in the federal public service	27	44	10	12	7	0	0	72	19	494
2014	Less than 3 years in the federal public service	27	44	7	14	5	0	3	73	20	242
2014	3 to 10 years in the federal public service	23	37	12	17	10	0	0	61	27	1318
2014	11 to 20 years in the federal public service	24	38	11	17	10	0	0	62	27	1051
2014	More than 20 years in the federal public service	28	37	12	11	12	0	0	66	23	573
2011	Less than 3 years in the federal public service	30	35	13	13	6	1	2	67	20	598
2011	3 to 10 years in the federal public service	29	38	12	14	6	0	1	68	20	1715
2011	11 to 20 years in the federal public service	30	39	13	12	7	0	0	69	18	941
2011	More than 20 years in the federal public service	33	38	11	11	5	0	1	73	16	741
2008	Less than 3 years in the federal public service	30	37	11	14	6	1	1	68	20	502
2008	3 to 10 years in the federal public service	28	39	14	12	6	0	1	67	19	1172
2008	11 to 20 years in the federal public service	26	43	13	13	4	0	0	69	17	589
2008	More than 20 years in the federal public service	31	39	14	9	6	0	1	71	15	599

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	11	9	3	0	78	11	486
2017	3 to 10 years in the federal public service	38	39	10	8	5	0	77	13	930
2017	11 to 20 years in the federal public service	40	38	10	8	4	0	78	12	1141
2017	More than 20 years in the federal public service	48	36	8	6	3	0	83	9	493
2014	Less than 3 years in the federal public service	31	48	8	8	4	1	80	12	242
2014	3 to 10 years in the federal public service	29	42	11	10	7	0	71	18	1317
2014	11 to 20 years in the federal public service	35	39	12	9	4	0	74	14	1052
2014	More than 20 years in the federal public service	43	37	11	6	3	0	80	9	573
2011	Less than 3 years in the federal public service	38	36	11	10	5	0	74	15	599
2011	3 to 10 years in the federal public service	37	37	12	8	5	0	75	14	1714
2011	11 to 20 years in the federal public service	44	37	9	6	3	0	81	10	941
2011	More than 20 years in the federal public service	49	34	10	5	2	0	83	7	741
2008	Less than 3 years in the federal public service	40	38	7	11	4	0	78	15	502
2008	3 to 10 years in the federal public service	36	43	9	7	5	0	79	12	1173
2008	11 to 20 years in the federal public service	42	41	9	6	2	0	82	9	591
2008	More than 20 years in the federal public service	47	35	10	5	3	0	82	8	600

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	37	13	8	2	0	77	10	485
2017	3 to 10 years in the federal public service	44	38	7	7	4	0	82	11	931
2017	11 to 20 years in the federal public service	46	38	6	7	4	0	84	11	1141
2017	More than 20 years in the federal public service	54	35	5	3	3	0	89	6	494
2014	Less than 3 years in the federal public service	38	42	8	7	4	1	82	11	242
2014	3 to 10 years in the federal public service	37	39	9	9	6	0	76	15	1317
2014	11 to 20 years in the federal public service	41	41	8	6	3	0	82	10	1052
2014	More than 20 years in the federal public service	49	38	5	4	4	0	87	8	573
2011	Less than 3 years in the federal public service	38	38	9	9	5	0	76	15	599
2011	3 to 10 years in the federal public service	44	37	7	8	4	0	82	11	1714
2011	11 to 20 years in the federal public service	48	39	7	4	3	0	87	6	942
2011	More than 20 years in the federal public service	52	37	6	4	2	0	88	6	741
2008	Less than 3 years in the federal public service	41	42	6	8	3	0	84	11	501
2008	3 to 10 years in the federal public service	43	43	5	6	4	0	86	9	1173
2008	11 to 20 years in the federal public service	47	42	6	3	2	0	89	5	591
2008	More than 20 years in the federal public service	51	37	5	3	3	0	89	6	599

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	35	5	7	3	0	0	85	10	485
2017	3 to 10 years in the federal public service	37	42	9	9	3	0	0	79	12	930
2017	11 to 20 years in the federal public service	37	40	10	8	4	0	1	78	12	1137
2017	More than 20 years in the federal public service	45	37	6	8	4	0	0	82	12	494
2014	Less than 3 years in the federal public service	51	31	9	6	2	0	1	83	9	242
2014	3 to 10 years in the federal public service	36	40	11	10	3	0	0	76	13	1316
2014	11 to 20 years in the federal public service	37	39	11	8	5	1	0	76	13	1051
2014	More than 20 years in the federal public service	40	37	9	9	4	0	0	77	13	571

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	31	6	6	2	2	1	85	8	486
2017	3 to 10 years in the federal public service	38	36	9	10	6	1	0	75	16	932
2017	11 to 20 years in the federal public service	34	39	10	10	7	0	0	73	17	1140
2017	More than 20 years in the federal public service	35	35	12	9	9	0	0	70	18	493
2014	Less than 3 years in the federal public service	51	28	10	3	4	0	5	83	7	242
2014	3 to 10 years in the federal public service	34	34	11	11	10	0	1	69	20	1317
2014	11 to 20 years in the federal public service	31	34	12	12	11	0	0	65	23	1051
2014	More than 20 years in the federal public service	28	34	13	13	11	0	0	63	24	573
2011	Less than 3 years in the federal public service	44	32	11	6	3	1	2	79	10	598
2011	3 to 10 years in the federal public service	39	34	10	11	6	0	1	73	17	1715
2011	11 to 20 years in the federal public service	35	39	10	10	6	0	0	74	16	942
2011	More than 20 years in the federal public service	36	37	8	11	6	0	1	74	18	742

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	18	13	7	6	7	18	65	18	486
2017	3 to 10 years in the federal public service	34	25	11	11	10	1	8	65	23	930
2017	11 to 20 years in the federal public service	30	29	10	10	12	1	8	65	24	1141
2017	More than 20 years in the federal public service	26	26	10	9	12	1	15	63	25	494
2014	Less than 3 years in the federal public service	26	20	14	10	6	4	20	61	21	242
2014	3 to 10 years in the federal public service	30	22	11	12	17	2	6	56	32	1317
2014	11 to 20 years in the federal public service	25	25	11	14	17	1	8	54	34	1051
2014	More than 20 years in the federal public service	22	26	8	13	18	1	12	56	36	573
2011	Less than 3 years in the federal public service	33	23	11	8	8	4	12	67	20	598
2011	3 to 10 years in the federal public service	35	24	10	11	13	2	5	64	25	1716
2011	11 to 20 years in the federal public service	29	23	9	11	15	2	9	59	30	942
2011	More than 20 years in the federal public service	29	25	7	12	12	1	13	63	28	740
2008	Less than 3 years in the federal public service	42	24	10	10	5	3	5	72	17	501
2008	3 to 10 years in the federal public service	36	28	9	12	10	1	5	67	24	1172
2008	11 to 20 years in the federal public service	33	22	7	13	14	1	9	62	30	589
2008	More than 20 years in the federal public service	34	22	6	11	15	0	12	64	29	600

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	10	10	3	0	77	13	488
2017	3 to 10 years in the federal public service	31	46	10	8	5	0	77	13	928
2017	11 to 20 years in the federal public service	34	42	11	9	4	0	76	13	1139
2017	More than 20 years in the federal public service	39	41	9	8	3	0	80	11	494
2014	Less than 3 years in the federal public service	32	47	10	7	3	1	80	10	242
2014	3 to 10 years in the federal public service	24	45	12	11	8	0	69	19	1317
2014	11 to 20 years in the federal public service	24	47	11	12	6	0	71	18	1052
2014	More than 20 years in the federal public service	31	42	10	11	6	0	73	16	573
2011	Less than 3 years in the federal public service	36	37	14	10	4	0	72	14	599
2011	3 to 10 years in the federal public service	31	41	12	10	6	0	72	16	1715
2011	11 to 20 years in the federal public service	36	39	10	9	6	0	75	14	942
2011	More than 20 years in the federal public service	43	39	8	6	4	0	81	10	741
2008	Less than 3 years in the federal public service	39	37	12	7	4	0	76	12	501
2008	3 to 10 years in the federal public service	32	43	11	9	4	0	76	13	1165
2008	11 to 20 years in the federal public service	37	41	9	9	4	0	78	13	584
2008	More than 20 years in the federal public service	41	41	6	7	5	0	82	12	593

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	37	9	9	3	1	1	78	12	487
2017	3 to 10 years in the federal public service	24	38	14	15	8	1	0	63	23	930
2017	11 to 20 years in the federal public service	23	38	16	14	10	0	0	61	24	1135
2017	More than 20 years in the federal public service	24	35	15	16	9	0	0	60	25	495
2014	Less than 3 years in the federal public service	35	39	12	7	4	0	2	76	11	242
2014	3 to 10 years in the federal public service	19	34	16	17	14	0	0	53	31	1317
2014	11 to 20 years in the federal public service	18	35	19	16	12	0	0	53	28	1051
2014	More than 20 years in the federal public service	21	36	17	11	15	0	0	57	26	573
2011	Less than 3 years in the federal public service	31	40	14	9	6	1	1	71	15	599
2011	3 to 10 years in the federal public service	23	39	15	12	10	0	0	62	23	1716
2011	11 to 20 years in the federal public service	20	39	13	16	11	1	0	60	28	941
2011	More than 20 years in the federal public service	20	39	14	15	11	0	0	60	26	742

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	40	15	13	5	67	18	488
2017	3 to 10 years in the federal public service	25	43	12	14	7	68	20	930
2017	11 to 20 years in the federal public service	24	44	11	13	8	68	21	1136
2017	More than 20 years in the federal public service	30	41	11	11	7	71	17	494

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	11	6	2	0	0	80	8	487
2017	3 to 10 years in the federal public service	36	44	10	6	4	0	0	80	10	928
2017	11 to 20 years in the federal public service	37	41	10	7	4	0	0	79	11	1135
2017	More than 20 years in the federal public service	42	42	7	5	3	1	0	85	8	495
2014	Less than 3 years in the federal public service	36	41	12	5	3	1	2	79	8	242
2014	3 to 10 years in the federal public service	34	42	12	7	4	0	0	76	11	1318
2014	11 to 20 years in the federal public service	34	43	12	6	4	0	0	77	10	1052
2014	More than 20 years in the federal public service	42	38	11	5	3	1	0	80	9	572
2011	Less than 3 years in the federal public service	36	43	12	6	2	1	0	80	8	599
2011	3 to 10 years in the federal public service	38	42	10	6	3	1	0	81	9	1716
2011	11 to 20 years in the federal public service	40	40	9	7	3	1	0	81	10	941
2011	More than 20 years in the federal public service	44	43	7	3	3	1	0	87	6	742
2008	Less than 3 years in the federal public service	46	37	9	5	2	1	0	83	8	501
2008	3 to 10 years in the federal public service	40	41	9	7	3	0	0	82	9	1171
2008	11 to 20 years in the federal public service	43	40	9	5	2	1	0	84	7	590
2008	More than 20 years in the federal public service	48	37	7	3	4	1	0	86	7	598

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	13	7	4	77	11	487
2017	3 to 10 years in the federal public service	24	41	17	10	8	65	18	928
2017	11 to 20 years in the federal public service	27	37	14	12	10	64	22	1139
2017	More than 20 years in the federal public service	29	36	12	13	9	66	23	493

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	13	5	1	0	81	6	487
2017	3 to 10 years in the federal public service	45	40	9	3	2	0	86	5	929
2017	11 to 20 years in the federal public service	48	37	9	4	1	0	86	5	1137
2017	More than 20 years in the federal public service	57	32	7	3	1	0	89	4	492
2014	Less than 3 years in the federal public service	50	37	10	2	0	1	88	2	242
2014	3 to 10 years in the federal public service	52	31	10	4	3	0	83	7	1317
2014	11 to 20 years in the federal public service	54	32	9	3	1	0	87	4	1051
2014	More than 20 years in the federal public service	61	28	7	3	1	0	89	4	572
2011	Less than 3 years in the federal public service	53	33	10	3	1	0	86	4	599
2011	3 to 10 years in the federal public service	54	34	8	3	1	0	88	4	1717
2011	11 to 20 years in the federal public service	55	34	7	3	1	0	89	4	940
2011	More than 20 years in the federal public service	65	28	4	2	1	0	93	3	741

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	34	16	13	3	1	1	67	17	486
2017	3 to 10 years in the federal public service	27	44	12	11	6	0	0	71	17	929
2017	11 to 20 years in the federal public service	26	44	12	11	7	0	0	70	18	1133
2017	More than 20 years in the federal public service	35	40	8	11	6	0	0	75	18	493
2014	Less than 3 years in the federal public service	25	41	15	9	3	2	5	71	13	242
2014	3 to 10 years in the federal public service	20	41	13	15	11	0	0	61	26	1318
2014	11 to 20 years in the federal public service	20	42	13	14	10	0	0	63	24	1050
2014	More than 20 years in the federal public service	20	43	11	16	10	0	0	63	26	573
2011	Less than 3 years in the federal public service	28	42	14	9	5	1	1	72	14	599
2011	3 to 10 years in the federal public service	29	41	11	11	7	0	0	71	18	1717
2011	11 to 20 years in the federal public service	30	42	11	11	5	0	0	72	16	940
2011	More than 20 years in the federal public service	34	41	9	10	6	0	0	75	16	741

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	34	15	10	4	0	0	72	13	487
2017	3 to 10 years in the federal public service	30	38	13	12	6	0	0	69	18	930
2017	11 to 20 years in the federal public service	31	39	14	10	7	0	0	70	16	1137
2017	More than 20 years in the federal public service	33	40	10	10	7	0	0	73	17	492
2014	Less than 3 years in the federal public service	37	32	14	10	3	1	2	72	13	242
2014	3 to 10 years in the federal public service	26	35	16	12	10	0	0	61	23	1318
2014	11 to 20 years in the federal public service	24	38	14	13	10	0	0	63	23	1052
2014	More than 20 years in the federal public service	24	35	16	15	9	0	0	60	24	573

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	37	10	9	3	0	0	78	12	485
2017	3 to 10 years in the federal public service	28	41	12	13	6	0	0	69	19	929
2017	11 to 20 years in the federal public service	28	37	15	11	9	0	0	65	20	1135
2017	More than 20 years in the federal public service	31	34	15	13	7	0	0	65	20	491
2014	Less than 3 years in the federal public service	33	43	13	7	2	1	1	77	10	241
2014	3 to 10 years in the federal public service	24	38	15	12	10	0	0	63	22	1318
2014	11 to 20 years in the federal public service	23	35	16	15	10	1	0	58	26	1052
2014	More than 20 years in the federal public service	23	37	15	14	10	1	0	60	25	573
2011	Less than 3 years in the federal public service	39	38	13	6	2	1	1	79	8	599
2011	3 to 10 years in the federal public service	33	41	12	8	5	1	1	74	13	1712
2011	11 to 20 years in the federal public service	31	40	12	12	4	1	0	72	16	940
2011	More than 20 years in the federal public service	33	39	13	10	5	0	0	72	15	740

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	9	6	2	0	0	83	8	487
2017	3 to 10 years in the federal public service	34	45	10	6	4	0	0	79	11	928
2017	11 to 20 years in the federal public service	37	39	13	8	3	0	0	76	11	1134
2017	More than 20 years in the federal public service	42	40	9	6	3	0	0	82	9	491
2014	Less than 3 years in the federal public service	42	39	9	7	2	0	1	82	9	242
2014	3 to 10 years in the federal public service	30	40	15	8	7	0	0	70	15	1317
2014	11 to 20 years in the federal public service	33	40	14	8	5	0	0	73	13	1051
2014	More than 20 years in the federal public service	40	38	11	7	4	0	0	78	11	572
2011	Less than 3 years in the federal public service	42	40	10	6	2	0	0	83	8	599
2011	3 to 10 years in the federal public service	36	42	10	7	4	0	0	78	11	1716
2011	11 to 20 years in the federal public service	40	41	8	7	4	1	0	81	11	942
2011	More than 20 years in the federal public service	47	36	10	5	2	0	0	83	7	741
2008	Less than 3 years in the federal public service	47	37	7	6	2	0	0	85	9	502
2008	3 to 10 years in the federal public service	37	45	8	6	3	0	0	82	10	1171
2008	11 to 20 years in the federal public service	43	40	8	6	3	0	0	83	9	590
2008	More than 20 years in the federal public service	47	39	6	5	3	0	0	86	8	599

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	33	7	3	0	1	90	3	488
2017	3 to 10 years in the federal public service	33	39	16	6	5	1	72	12	932
2017	11 to 20 years in the federal public service	27	35	21	9	8	1	63	17	1139
2017	More than 20 years in the federal public service	23	30	20	13	11	2	55	25	494
2014	Less than 3 years in the federal public service	50	34	8	4	2	2	85	6	242
2014	3 to 10 years in the federal public service	33	32	19	9	6	1	66	15	1318
2014	11 to 20 years in the federal public service	26	33	19	12	9	1	60	21	1051
2014	More than 20 years in the federal public service	22	28	23	13	14	0	50	26	573
2011	Less than 3 years in the federal public service	42	36	12	6	3	1	79	9	599
2011	3 to 10 years in the federal public service	32	34	19	8	5	1	67	14	1715
2011	11 to 20 years in the federal public service	23	34	24	10	9	1	57	19	940
2011	More than 20 years in the federal public service	22	31	24	13	10	1	53	23	740
2008	Less than 3 years in the federal public service	32	35	22	6	4	1	67	11	500
2008	3 to 10 years in the federal public service	24	35	22	10	9	0	59	19	1171
2008	11 to 20 years in the federal public service	16	30	27	17	10	0	46	27	591
2008	More than 20 years in the federal public service	17	34	20	16	13	0	50	29	598

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	19	33	21	15	2	4	39	26	485
2017	3 to 10 years in the federal public service	13	26	38	15	6	1	3	21	40	926
2017	11 to 20 years in the federal public service	13	28	38	14	3	1	3	18	43	1135
2017	More than 20 years in the federal public service	15	30	38	11	3	0	2	15	46	494
2014	Less than 3 years in the federal public service	5	19	30	23	13	4	6	40	27	241
2014	3 to 10 years in the federal public service	14	31	33	15	6	1	1	21	45	1313
2014	11 to 20 years in the federal public service	14	31	37	12	5	0	1	17	46	1050
2014	More than 20 years in the federal public service	14	31	40	10	3	0	1	13	46	570
2011	Less than 3 years in the federal public service	10	21	30	23	10	2	4	35	33	596
2011	3 to 10 years in the federal public service	13	27	36	16	6	1	2	23	40	1715
2011	11 to 20 years in the federal public service	14	31	33	17	3	1	1	21	46	939
2011	More than 20 years in the federal public service	12	31	38	12	4	1	2	16	45	741
2008	Less than 3 years in the federal public service	9	22	34	22	10	0	2	32	32	501
2008	3 to 10 years in the federal public service	14	28	36	15	6	1	1	21	42	1172
2008	11 to 20 years in the federal public service	14	32	38	14	2	0	1	16	46	588
2008	More than 20 years in the federal public service	15	30	37	12	4	0	1	17	46	599

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	13	22	21	30	5	4	56	20	485
2017	3 to 10 years in the federal public service	13	22	31	20	9	2	3	31	36	924
2017	11 to 20 years in the federal public service	12	24	32	19	7	2	3	28	38	1134
2017	More than 20 years in the federal public service	12	24	36	18	7	1	2	26	37	489
2014	Less than 3 years in the federal public service	7	14	24	20	19	8	8	46	25	241
2014	3 to 10 years in the federal public service	16	23	31	17	9	2	1	27	41	1316
2014	11 to 20 years in the federal public service	14	26	32	19	7	1	2	26	41	1049
2014	More than 20 years in the federal public service	14	28	33	15	6	3	1	22	43	570
2011	Less than 3 years in the federal public service	11	15	24	22	19	5	4	45	29	597
2011	3 to 10 years in the federal public service	11	22	27	23	12	2	3	37	35	1712
2011	11 to 20 years in the federal public service	12	23	29	23	9	2	2	33	36	934
2011	More than 20 years in the federal public service	10	22	32	24	8	2	3	33	34	739
2008	Less than 3 years in the federal public service	10	16	27	25	15	5	2	43	28	498
2008	3 to 10 years in the federal public service	12	25	28	22	10	1	2	33	38	1171
2008	11 to 20 years in the federal public service	15	22	35	22	4	1	1	26	38	588
2008	More than 20 years in the federal public service	15	25	32	17	8	1	2	26	41	595

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	19	27	13	14	4	6	29	41	485
2017	3 to 10 years in the federal public service	21	27	28	12	6	2	3	19	52	926
2017	11 to 20 years in the federal public service	23	32	27	11	4	1	2	15	57	1137
2017	More than 20 years in the federal public service	22	30	31	10	3	1	3	14	54	491
2014	Less than 3 years in the federal public service	13	23	26	15	10	6	7	28	42	241
2014	3 to 10 years in the federal public service	26	26	26	13	6	1	2	19	54	1316
2014	11 to 20 years in the federal public service	27	32	25	10	4	0	2	13	61	1052
2014	More than 20 years in the federal public service	29	30	27	9	3	1	2	12	60	571
2011	Less than 3 years in the federal public service	15	22	29	16	11	3	5	29	40	591
2011	3 to 10 years in the federal public service	17	27	29	16	7	1	2	24	46	1712
2011	11 to 20 years in the federal public service	22	28	28	14	5	1	2	20	51	938
2011	More than 20 years in the federal public service	22	27	31	12	4	1	3	17	51	740
2008	Less than 3 years in the federal public service	12	25	32	16	9	4	3	26	40	500
2008	3 to 10 years in the federal public service	18	28	31	15	6	1	2	21	47	1169
2008	11 to 20 years in the federal public service	21	28	31	14	3	1	2	18	51	587
2008	More than 20 years in the federal public service	20	33	30	11	3	1	2	14	55	599

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	7	23	29	30	2	5	63	13	483
2017	3 to 10 years in the federal public service	12	19	33	23	9	1	3	34	32	923
2017	11 to 20 years in the federal public service	14	27	35	17	6	0	2	23	41	1132
2017	More than 20 years in the federal public service	15	27	39	14	4	0	1	19	42	488
2014	Less than 3 years in the federal public service	3	7	20	30	30	5	6	67	11	242
2014	3 to 10 years in the federal public service	13	20	33	23	9	1	2	33	34	1313
2014	11 to 20 years in the federal public service	15	26	36	17	4	0	2	21	42	1050
2014	More than 20 years in the federal public service	18	30	34	14	2	1	1	16	50	569
2011	Less than 3 years in the federal public service	6	11	28	29	20	2	5	53	18	594
2011	3 to 10 years in the federal public service	9	18	36	23	11	1	2	35	28	1713
2011	11 to 20 years in the federal public service	15	23	35	19	6	1	2	26	39	935
2011	More than 20 years in the federal public service	13	30	40	12	4	0	2	16	43	738
2008	Less than 3 years in the federal public service	8	11	28	31	19	1	3	52	19	502
2008	3 to 10 years in the federal public service	9	20	37	23	9	1	2	32	30	1168
2008	11 to 20 years in the federal public service	13	25	39	19	3	0	1	22	38	586
2008	More than 20 years in the federal public service	15	28	36	15	3	0	1	18	44	598

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	10	20	22	28	4	10	58	18	485
2017	3 to 10 years in the federal public service	18	22	29	18	8	1	4	27	43	923
2017	11 to 20 years in the federal public service	23	26	31	10	5	1	3	16	52	1138
2017	More than 20 years in the federal public service	24	26	29	14	5	1	1	19	52	492
2014	Less than 3 years in the federal public service	8	10	24	21	21	4	12	49	22	241
2014	3 to 10 years in the federal public service	28	24	26	13	6	1	1	20	53	1315
2014	11 to 20 years in the federal public service	31	30	24	9	3	0	3	13	63	1050
2014	More than 20 years in the federal public service	36	31	25	6	2	0	1	8	67	572
2011	Less than 3 years in the federal public service	10	19	23	21	18	4	6	42	32	596
2011	3 to 10 years in the federal public service	18	25	27	17	8	1	3	27	45	1713
2011	11 to 20 years in the federal public service	24	30	27	13	4	1	1	18	55	937
2011	More than 20 years in the federal public service	25	31	28	10	4	1	2	15	57	740
2008	Less than 3 years in the federal public service	12	16	24	23	18	3	4	44	30	498
2008	3 to 10 years in the federal public service	20	24	28	18	7	1	2	26	45	1172
2008	11 to 20 years in the federal public service	25	30	27	12	4	0	1	16	57	588
2008	More than 20 years in the federal public service	26	31	25	12	3	1	2	15	59	596

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	12	20	18	27	7	7	52	25	484
2017	3 to 10 years in the federal public service	18	25	25	17	9	3	3	28	45	925
2017	11 to 20 years in the federal public service	16	25	31	15	7	1	3	24	44	1134
2017	More than 20 years in the federal public service	16	24	33	17	6	1	1	25	41	493
2014	Less than 3 years in the federal public service	11	14	24	15	15	12	10	38	31	242
2014	3 to 10 years in the federal public service	18	21	30	18	10	2	3	29	40	1315
2014	11 to 20 years in the federal public service	16	21	30	20	8	1	4	30	39	1048
2014	More than 20 years in the federal public service	15	24	31	20	6	2	2	27	41	571
2011	Less than 3 years in the federal public service	12	18	25	18	13	6	7	37	34	597
2011	3 to 10 years in the federal public service	15	22	30	19	9	2	3	30	39	1712
2011	11 to 20 years in the federal public service	13	25	29	20	8	2	4	29	40	936
2011	More than 20 years in the federal public service	14	24	34	17	7	1	4	25	40	742
2008	Less than 3 years in the federal public service	17	20	24	17	12	5	4	33	41	502
2008	3 to 10 years in the federal public service	20	25	26	16	8	2	3	25	47	1171
2008	11 to 20 years in the federal public service	22	26	29	16	4	1	2	20	50	587
2008	More than 20 years in the federal public service	18	27	29	18	4	1	3	22	47	598

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	18	27	14	18	5	6	36	33	482
2017	3 to 10 years in the federal public service	20	27	32	12	5	2	3	18	49	927
2017	11 to 20 years in the federal public service	24	30	30	9	4	2	2	13	57	1135
2017	More than 20 years in the federal public service	21	31	31	11	2	2	2	14	54	491
2014	Less than 3 years in the federal public service	12	22	27	15	11	7	7	31	39	242
2014	3 to 10 years in the federal public service	25	26	28	11	7	1	2	18	53	1314
2014	11 to 20 years in the federal public service	26	28	30	9	4	1	2	13	56	1051
2014	More than 20 years in the federal public service	26	32	29	8	2	2	1	10	60	571

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	12	5	5	3	0	3	86	9	486
2017	3 to 10 years in the federal public service	66	17	6	5	2	0	4	86	8	930
2017	11 to 20 years in the federal public service	64	17	6	6	4	0	3	84	10	1140
2017	More than 20 years in the federal public service	67	17	5	4	3	0	4	88	7	495
2014	Less than 3 years in the federal public service	74	9	5	3	1	1	6	90	5	242
2014	3 to 10 years in the federal public service	68	15	6	4	4	0	4	86	8	1318
2014	11 to 20 years in the federal public service	65	15	5	6	3	0	5	85	10	1052
2014	More than 20 years in the federal public service	66	15	5	5	3	0	5	86	8	573
2011	Less than 3 years in the federal public service	70	12	5	4	3	0	4	86	8	599
2011	3 to 10 years in the federal public service	66	14	7	5	4	0	4	84	9	1712
2011	11 to 20 years in the federal public service	69	13	6	6	3	0	3	85	9	941
2011	More than 20 years in the federal public service	69	13	5	5	3	0	4	86	8	739
2008	Less than 3 years in the federal public service	70	12	5	4	4	1	6	87	8	501
2008	3 to 10 years in the federal public service	63	12	7	5	4	1	8	82	10	1172
2008	11 to 20 years in the federal public service	67	12	4	4	5	0	8	86	10	592
2008	More than 20 years in the federal public service	66	12	4	6	3	0	8	86	10	598

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	28	11	6	5	9	8	74	13	488
2017	3 to 10 years in the federal public service	22	33	15	12	10	5	3	60	24	932
2017	11 to 20 years in the federal public service	22	35	14	13	11	3	2	60	25	1139
2017	More than 20 years in the federal public service	22	37	14	12	9	4	1	63	22	494
2014	Less than 3 years in the federal public service	30	26	10	7	4	12	12	73	15	242
2014	3 to 10 years in the federal public service	26	27	15	13	12	4	2	57	27	1318
2014	11 to 20 years in the federal public service	23	31	16	13	12	2	2	57	26	1052
2014	More than 20 years in the federal public service	25	33	13	12	11	4	1	61	25	573

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	26	8	10	4	1	0	79	13	488
2017	3 to 10 years in the federal public service	37	33	11	10	9	1	0	71	19	930
2017	11 to 20 years in the federal public service	40	30	8	11	9	1	0	71	21	1139
2017	More than 20 years in the federal public service	39	35	11	8	7	0	0	74	15	495
2014	Less than 3 years in the federal public service	50	28	8	6	4	2	2	82	11	241
2014	3 to 10 years in the federal public service	37	27	9	14	11	1	0	65	25	1317
2014	11 to 20 years in the federal public service	36	30	11	12	10	1	0	67	22	1051
2014	More than 20 years in the federal public service	40	33	6	9	11	1	0	74	20	573

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	32	7	7	3	2	1	82	11	488
2017	3 to 10 years in the federal public service	30	35	11	13	9	1	0	66	22	929
2017	11 to 20 years in the federal public service	27	39	11	13	8	1	0	67	21	1139
2017	More than 20 years in the federal public service	30	39	12	11	7	1	0	70	18	495
2014	Less than 3 years in the federal public service	37	34	10	11	3	3	3	75	15	241
2014	3 to 10 years in the federal public service	24	37	13	16	9	1	1	61	25	1317
2014	11 to 20 years in the federal public service	23	40	13	15	7	1	1	64	22	1051
2014	More than 20 years in the federal public service	27	40	11	13	8	2	0	68	21	571
2011	Less than 3 years in the federal public service	34	36	12	9	4	4	1	73	14	599
2011	3 to 10 years in the federal public service	27	37	11	14	8	2	0	65	23	1715
2011	11 to 20 years in the federal public service	28	36	12	13	8	2	1	65	22	942
2011	More than 20 years in the federal public service	29	38	11	12	8	1	0	68	21	738
2008	Less than 3 years in the federal public service	37	34	10	10	6	2	1	73	16	501
2008	3 to 10 years in the federal public service	26	40	11	14	7	2	0	68	21	1171
2008	11 to 20 years in the federal public service	27	41	10	12	8	2	0	70	20	589
2008	More than 20 years in the federal public service	31	36	10	11	11	1	0	68	22	601

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	20	9	6	2	19	2	78	11	486
2017	3 to 10 years in the federal public service	25	29	15	13	9	7	1	59	25	926
2017	11 to 20 years in the federal public service	26	29	13	14	10	7	2	61	25	1138
2017	More than 20 years in the federal public service	29	30	17	11	6	8	1	64	18	491
2014	Less than 3 years in the federal public service	29	23	13	7	4	19	5	69	14	240
2014	3 to 10 years in the federal public service	25	28	14	14	12	7	1	57	28	1317
2014	11 to 20 years in the federal public service	25	28	17	13	10	5	2	57	25	1050
2014	More than 20 years in the federal public service	29	30	14	13	9	4	1	62	23	573
2011	Less than 3 years in the federal public service	31	27	14	10	6	12	1	66	18	599
2011	3 to 10 years in the federal public service	28	26	13	14	12	6	1	58	28	1714
2011	11 to 20 years in the federal public service	30	27	13	12	12	5	1	60	26	942
2011	More than 20 years in the federal public service	31	29	13	11	12	3	1	63	24	738
2008	Less than 3 years in the federal public service	36	28	10	9	7	10	1	71	17	501
2008	3 to 10 years in the federal public service	28	29	12	14	11	7	1	61	27	1170
2008	11 to 20 years in the federal public service	29	29	13	15	9	4	0	62	25	589
2008	More than 20 years in the federal public service	32	28	11	11	13	4	0	63	26	600

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	18	14	12	8	25	5	52	28	485
2017	3 to 10 years in the federal public service	11	19	18	17	16	15	3	38	41	928
2017	11 to 20 years in the federal public service	11	23	17	18	16	12	3	40	40	1136
2017	More than 20 years in the federal public service	15	26	19	18	11	9	2	46	33	492
2014	Less than 3 years in the federal public service	12	13	13	16	7	30	8	42	37	241
2014	3 to 10 years in the federal public service	10	18	17	20	21	12	2	32	48	1316
2014	11 to 20 years in the federal public service	9	22	20	19	18	9	4	36	42	1051
2014	More than 20 years in the federal public service	11	25	18	20	16	9	2	40	40	573

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	6	5	3	0	87	8	486
2017	3 to 10 years in the federal public service	37	39	9	10	4	0	77	14	929
2017	11 to 20 years in the federal public service	38	42	7	8	5	0	80	13	1133
2017	More than 20 years in the federal public service	35	45	11	6	3	0	80	9	491
2014	Less than 3 years in the federal public service	52	33	6	7	1	1	86	8	241
2014	3 to 10 years in the federal public service	33	40	11	11	5	0	74	16	1317
2014	11 to 20 years in the federal public service	34	40	11	11	4	0	74	15	1051
2014	More than 20 years in the federal public service	36	40	7	10	6	0	77	16	573

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	35	8	8	3	1	1	80	11	486
2017	3 to 10 years in the federal public service	35	36	9	10	8	1	1	72	18	931
2017	11 to 20 years in the federal public service	33	39	11	9	7	0	0	72	16	1139
2017	More than 20 years in the federal public service	38	33	11	10	8	0	0	71	18	493
2014	Less than 3 years in the federal public service	49	24	12	6	4	0	4	77	11	242
2014	3 to 10 years in the federal public service	35	35	12	10	7	1	0	70	17	1318
2014	11 to 20 years in the federal public service	36	35	11	9	7	1	0	72	17	1049
2014	More than 20 years in the federal public service	33	34	13	10	9	0	0	68	19	573
2011	Less than 3 years in the federal public service	39	34	12	9	5	1	1	74	13	598
2011	3 to 10 years in the federal public service	35	35	11	12	7	1	0	71	18	1716
2011	11 to 20 years in the federal public service	34	35	11	10	9	1	0	69	19	942
2011	More than 20 years in the federal public service	33	35	14	12	6	1	0	68	18	740
2008	Less than 3 years in the federal public service	40	32	10	11	5	1	1	73	17	501
2008	3 to 10 years in the federal public service	31	35	12	13	9	0	1	67	22	1169
2008	11 to 20 years in the federal public service	31	40	10	9	9	1	0	72	18	590
2008	More than 20 years in the federal public service	28	37	12	11	11	1	0	66	22	597

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	23	8	5	3	3	1	84	8	487
2017	3 to 10 years in the federal public service	44	30	9	7	7	3	1	77	14	930
2017	11 to 20 years in the federal public service	42	31	13	6	6	2	0	74	13	1139
2017	More than 20 years in the federal public service	42	31	12	6	7	1	1	74	13	494
2014	Less than 3 years in the federal public service	56	27	9	1	3	2	3	87	4	242
2014	3 to 10 years in the federal public service	40	29	11	10	6	2	1	71	17	1318
2014	11 to 20 years in the federal public service	41	30	11	8	7	2	0	72	16	1050
2014	More than 20 years in the federal public service	37	31	14	9	8	1	1	69	17	573
2011	Less than 3 years in the federal public service	49	29	10	5	4	2	1	81	9	598
2011	3 to 10 years in the federal public service	43	30	11	8	6	1	1	74	14	1715
2011	11 to 20 years in the federal public service	39	30	12	10	6	2	1	71	17	942
2011	More than 20 years in the federal public service	39	30	13	8	7	2	1	71	16	740
2008	Less than 3 years in the federal public service	51	29	7	6	3	3	1	83	10	499
2008	3 to 10 years in the federal public service	39	31	11	9	7	2	1	72	17	1171
2008	11 to 20 years in the federal public service	39	32	10	9	7	2	0	73	17	589
2008	More than 20 years in the federal public service	38	27	14	9	8	2	0	67	18	597

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	29	7	7	3	2	0	82	10	488
2017	3 to 10 years in the federal public service	40	33	8	11	7	1	0	74	17	931
2017	11 to 20 years in the federal public service	38	34	11	9	7	1	0	73	17	1140
2017	More than 20 years in the federal public service	39	36	9	9	8	0	0	75	16	493
2014	Less than 3 years in the federal public service	49	31	11	3	3	0	3	83	6	242
2014	3 to 10 years in the federal public service	38	32	11	10	8	1	0	70	18	1318
2014	11 to 20 years in the federal public service	38	33	10	10	9	0	0	71	19	1050
2014	More than 20 years in the federal public service	35	34	10	11	9	0	0	70	21	573
2011	Less than 3 years in the federal public service	46	32	10	7	5	1	1	78	12	598
2011	3 to 10 years in the federal public service	39	33	9	12	6	0	1	73	18	1714
2011	11 to 20 years in the federal public service	36	34	11	11	7	1	0	71	19	942
2011	More than 20 years in the federal public service	37	35	8	10	8	1	0	73	19	740
2008	Less than 3 years in the federal public service	47	29	9	9	5	1	1	77	14	501
2008	3 to 10 years in the federal public service	37	33	9	12	8	0	1	71	21	1171
2008	11 to 20 years in the federal public service	38	34	8	11	9	0	0	73	19	587
2008	More than 20 years in the federal public service	32	33	10	12	12	1	0	66	24	597

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	8	2	2	1	0	3	94	4	488
2017	3 to 10 years in the federal public service	76	13	4	2	2	0	3	91	4	930
2017	11 to 20 years in the federal public service	76	13	3	2	2	0	4	93	4	1141
2017	More than 20 years in the federal public service	78	11	3	2	2	0	4	93	4	494
2014	Less than 3 years in the federal public service	81	7	5	2	1	1	4	92	3	242
2014	3 to 10 years in the federal public service	75	12	4	2	2	0	4	91	4	1318
2014	11 to 20 years in the federal public service	75	12	4	1	2	0	5	92	3	1049
2014	More than 20 years in the federal public service	76	11	3	2	1	0	6	93	4	571
2011	Less than 3 years in the federal public service	81	7	4	1	3	0	4	91	4	599
2011	3 to 10 years in the federal public service	75	12	3	3	3	0	4	91	6	1716
2011	11 to 20 years in the federal public service	76	12	4	2	3	0	3	91	5	942
2011	More than 20 years in the federal public service	77	9	4	3	1	1	5	91	4	740
2008	Less than 3 years in the federal public service	79	6	3	1	3	0	7	91	5	501
2008	3 to 10 years in the federal public service	75	8	5	3	2	1	7	90	5	1172
2008	11 to 20 years in the federal public service	77	7	4	2	2	0	8	91	4	590
2008	More than 20 years in the federal public service	77	7	3	3	2	0	8	92	5	600

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	20	5	5	3	6	5	85	9	487
2017	3 to 10 years in the federal public service	45	26	7	7	7	4	4	77	15	928
2017	11 to 20 years in the federal public service	44	27	8	6	8	3	3	76	15	1138
2017	More than 20 years in the federal public service	39	27	10	8	7	4	7	73	16	493
2014	Less than 3 years in the federal public service	60	18	5	3	3	3	8	87	7	242
2014	3 to 10 years in the federal public service	42	24	10	6	10	3	5	72	17	1318
2014	11 to 20 years in the federal public service	43	24	7	7	10	3	5	73	19	1051
2014	More than 20 years in the federal public service	41	22	9	7	11	3	6	70	20	573
2011	Less than 3 years in the federal public service	46	21	10	7	6	4	5	75	14	599
2011	3 to 10 years in the federal public service	43	26	11	7	8	3	3	73	16	1717
2011	11 to 20 years in the federal public service	38	28	8	8	8	4	5	73	18	938
2011	More than 20 years in the federal public service	38	27	11	7	9	4	4	71	17	741

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	24	7	4	3	2	1	86	7	487
2017	3 to 10 years in the federal public service	51	25	8	8	6	1	0	78	15	929
2017	11 to 20 years in the federal public service	50	28	7	7	7	1	0	78	14	1137
2017	More than 20 years in the federal public service	49	26	10	8	6	0	0	75	14	494

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	22	6	4	2	1	0	88	6	488
2017	3 to 10 years in the federal public service	55	23	9	5	6	2	1	80	11	928
2017	11 to 20 years in the federal public service	51	27	10	5	6	2	0	79	11	1139
2017	More than 20 years in the federal public service	52	22	11	7	5	3	0	76	12	491

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	26	9	4	4	1	0	83	9	488
2017	3 to 10 years in the federal public service	51	25	9	7	8	1	0	76	15	927
2017	11 to 20 years in the federal public service	46	28	11	6	7	1	0	74	14	1138
2017	More than 20 years in the federal public service	48	30	8	7	7	0	0	78	14	494
2014	Less than 3 years in the federal public service	57	28	6	5	2	0	1	86	7	242
2014	3 to 10 years in the federal public service	44	27	11	9	8	0	0	72	17	1318
2014	11 to 20 years in the federal public service	45	27	11	8	8	1	0	72	16	1051
2014	More than 20 years in the federal public service	42	28	11	9	9	0	1	70	19	573

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	25	0	16	5	10	10	74	26	19
2017	3 to 10 years in the federal public service	19	34	17	13	5	4	8	60	21	198
2017	11 to 20 years in the federal public service	19	35	18	13	7	2	7	59	22	431
2017	More than 20 years in the federal public service	20	39	17	9	6	3	6	65	17	234
2014	Less than 3 years in the federal public service	0	39	8	38	0	16	0	46	45	13
2014	3 to 10 years in the federal public service	23	30	15	14	8	2	8	59	24	239
2014	11 to 20 years in the federal public service	17	33	17	12	8	5	7	57	23	374
2014	More than 20 years in the federal public service	23	36	19	8	9	2	3	61	19	267

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	31	9	4	3	8	0	83	7	488
2017	3 to 10 years in the federal public service	23	35	18	13	6	5	0	62	20	930
2017	11 to 20 years in the federal public service	19	33	18	14	10	5	1	55	26	1141
2017	More than 20 years in the federal public service	17	35	19	16	9	5	0	55	26	495
2014	Less than 3 years in the federal public service	38	27	7	9	3	14	2	78	14	241
2014	3 to 10 years in the federal public service	20	34	18	13	10	6	0	57	25	1317
2014	11 to 20 years in the federal public service	16	32	21	13	10	6	0	52	25	1052
2014	More than 20 years in the federal public service	17	33	18	15	10	6	0	54	27	571
2011	Less than 3 years in the federal public service	30	32	18	8	4	7	0	67	13	597
2011	3 to 10 years in the federal public service	21	34	17	12	10	6	0	59	23	1713
2011	11 to 20 years in the federal public service	18	31	18	14	12	6	0	53	28	939
2011	More than 20 years in the federal public service	19	31	20	14	11	5	0	53	26	741

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	30	10	5	4	7	0	80	9	486
2017	3 to 10 years in the federal public service	20	34	21	16	7	2	0	55	24	931
2017	11 to 20 years in the federal public service	16	34	18	18	12	2	0	51	31	1139
2017	More than 20 years in the federal public service	14	36	20	16	12	3	0	52	28	495
2014	Less than 3 years in the federal public service	33	29	13	8	4	10	2	71	14	242
2014	3 to 10 years in the federal public service	17	32	19	16	13	2	0	51	30	1317
2014	11 to 20 years in the federal public service	14	30	22	18	13	3	0	45	32	1052
2014	More than 20 years in the federal public service	15	29	22	18	15	1	0	45	33	572
2011	Less than 3 years in the federal public service	29	36	16	8	5	4	0	69	14	598
2011	3 to 10 years in the federal public service	19	35	17	14	11	3	0	56	26	1714
2011	11 to 20 years in the federal public service	15	33	19	16	14	2	1	50	31	940
2011	More than 20 years in the federal public service	16	33	19	16	14	2	0	50	30	741
2008	Less than 3 years in the federal public service	32	37	14	9	4	4	0	72	13	501
2008	3 to 10 years in the federal public service	18	37	16	15	10	3	0	57	26	1171
2008	11 to 20 years in the federal public service	17	34	19	13	14	3	0	52	28	589
2008	More than 20 years in the federal public service	16	34	18	15	16	1	0	51	31	600

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	31	11	9	5	11	1	72	16	488
2017	3 to 10 years in the federal public service	13	31	22	20	10	4	0	46	31	927
2017	11 to 20 years in the federal public service	11	30	20	21	14	4	1	42	36	1138
2017	More than 20 years in the federal public service	10	32	21	20	13	4	0	44	34	494
2014	Less than 3 years in the federal public service	21	28	12	13	6	16	3	61	24	241
2014	3 to 10 years in the federal public service	12	28	20	20	15	5	0	42	37	1317
2014	11 to 20 years in the federal public service	9	27	23	20	15	6	0	38	37	1051
2014	More than 20 years in the federal public service	10	29	21	21	15	4	0	41	37	572
2011	Less than 3 years in the federal public service	19	33	18	16	6	8	1	56	24	598
2011	3 to 10 years in the federal public service	11	35	19	19	11	6	0	49	31	1710
2011	11 to 20 years in the federal public service	9	34	19	20	13	6	0	45	35	942
2011	More than 20 years in the federal public service	11	35	20	19	12	3	0	48	31	741
2008	Less than 3 years in the federal public service	20	33	18	15	6	8	0	58	23	500
2008	3 to 10 years in the federal public service	10	33	18	24	10	5	0	45	36	1171
2008	11 to 20 years in the federal public service	8	34	20	22	12	4	0	44	35	590
2008	More than 20 years in the federal public service	7	36	17	21	14	3	0	45	37	601

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	29	9	7	8	11	0	72	17	488
2017	3 to 10 years in the federal public service	16	26	19	18	15	6	0	45	35	929
2017	11 to 20 years in the federal public service	14	27	18	17	18	6	0	44	37	1139
2017	More than 20 years in the federal public service	16	32	18	14	16	4	0	50	31	494
2014	Less than 3 years in the federal public service	23	26	16	10	11	11	2	58	24	242
2014	3 to 10 years in the federal public service	13	24	17	18	20	7	0	41	41	1317
2014	11 to 20 years in the federal public service	11	27	20	17	18	8	0	41	38	1051
2014	More than 20 years in the federal public service	13	28	20	16	17	5	0	44	35	572
2011	Less than 3 years in the federal public service	23	32	18	11	7	9	0	60	20	598
2011	3 to 10 years in the federal public service	16	33	16	16	12	7	0	52	30	1710
2011	11 to 20 years in the federal public service	16	29	17	16	14	7	0	48	33	942
2011	More than 20 years in the federal public service	19	33	19	13	11	5	0	54	25	740
2008	Less than 3 years in the federal public service	24	27	14	14	7	12	0	59	24	501
2008	3 to 10 years in the federal public service	12	29	17	18	14	8	0	46	36	1172
2008	11 to 20 years in the federal public service	12	33	15	17	15	7	0	49	35	590
2008	More than 20 years in the federal public service	14	34	16	14	16	5	0	51	32	599

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	32	10	12	6	7	1	70	19	486
2017	3 to 10 years in the federal public service	12	33	19	20	13	2	0	46	34	929
2017	11 to 20 years in the federal public service	12	35	17	19	15	2	0	47	36	1138
2017	More than 20 years in the federal public service	11	35	17	20	13	2	0	48	34	492
2014	Less than 3 years in the federal public service	23	26	18	15	7	8	2	55	25	242
2014	3 to 10 years in the federal public service	11	30	19	20	18	2	0	41	39	1317
2014	11 to 20 years in the federal public service	9	30	21	20	17	3	0	41	38	1049
2014	More than 20 years in the federal public service	12	33	16	20	16	2	0	46	38	572
2011	Less than 3 years in the federal public service	19	36	17	17	7	5	0	58	24	597
2011	3 to 10 years in the federal public service	13	34	16	23	12	2	0	48	35	1706
2011	11 to 20 years in the federal public service	11	33	17	22	14	2	0	45	37	942
2011	More than 20 years in the federal public service	14	37	17	17	13	2	0	52	31	741
2008	Less than 3 years in the federal public service	22	33	15	18	8	4	0	57	27	502
2008	3 to 10 years in the federal public service	12	36	15	22	12	2	0	50	35	1170
2008	11 to 20 years in the federal public service	11	39	15	21	12	2	0	51	34	590
2008	More than 20 years in the federal public service	11	40	13	21	15	1	0	51	36	600

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	10	9	3	1	0	78	11	486
2017	3 to 10 years in the federal public service	20	45	18	12	5	0	0	65	17	932
2017	11 to 20 years in the federal public service	18	42	17	14	6	1	0	62	21	1137
2017	More than 20 years in the federal public service	20	44	20	11	4	1	0	65	15	495
2014	Less than 3 years in the federal public service	29	42	12	9	3	4	2	76	12	242
2014	3 to 10 years in the federal public service	19	42	20	11	7	2	0	61	19	1316
2014	11 to 20 years in the federal public service	17	41	19	13	8	2	0	59	21	1052
2014	More than 20 years in the federal public service	17	44	18	13	7	1	0	62	20	571
2011	Less than 3 years in the federal public service	30	41	15	10	3	1	0	72	13	599
2011	3 to 10 years in the federal public service	24	44	14	11	5	2	0	69	16	1715
2011	11 to 20 years in the federal public service	21	45	15	12	5	1	0	68	17	940
2011	More than 20 years in the federal public service	22	45	16	11	4	2	0	69	15	742

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	41	7	5	2	4	0	86	7	487
2017	3 to 10 years in the federal public service	28	45	16	6	2	3	0	75	8	931
2017	11 to 20 years in the federal public service	28	47	14	7	2	2	0	77	9	1135
2017	More than 20 years in the federal public service	30	45	15	5	1	2	1	77	7	493
2014	Less than 3 years in the federal public service	36	37	12	7	0	6	1	80	8	242
2014	3 to 10 years in the federal public service	30	44	15	6	3	4	0	76	8	1317
2014	11 to 20 years in the federal public service	27	47	13	6	3	4	0	77	9	1050
2014	More than 20 years in the federal public service	32	42	13	5	4	5	0	78	9	573
2011	Less than 3 years in the federal public service	35	38	14	5	3	5	1	77	8	598
2011	3 to 10 years in the federal public service	29	42	14	7	3	5	0	75	10	1715
2011	11 to 20 years in the federal public service	26	43	17	7	2	4	0	72	10	941
2011	More than 20 years in the federal public service	29	43	15	6	2	4	0	75	9	742

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	28	9	15	6	8	2	68	22	487
2017	3 to 10 years in the federal public service	25	40	13	11	6	4	1	68	18	931
2017	11 to 20 years in the federal public service	28	38	13	12	6	4	0	68	18	1135
2017	More than 20 years in the federal public service	33	39	12	7	5	3	1	75	13	493
2014	Less than 3 years in the federal public service	37	28	11	9	3	8	4	73	14	242
2014	3 to 10 years in the federal public service	30	39	10	12	6	2	1	71	18	1316
2014	11 to 20 years in the federal public service	27	39	13	10	7	3	1	68	18	1051
2014	More than 20 years in the federal public service	32	40	11	8	5	4	0	75	14	573
2011	Less than 3 years in the federal public service	32	30	14	9	6	7	2	68	17	598
2011	3 to 10 years in the federal public service	32	34	11	10	6	5	1	70	18	1714
2011	11 to 20 years in the federal public service	32	33	11	11	6	5	1	69	19	941
2011	More than 20 years in the federal public service	36	34	11	10	5	3	1	72	16	742
2008	Less than 3 years in the federal public service	27	35	13	10	6	8	1	69	18	502
2008	3 to 10 years in the federal public service	27	33	13	14	8	4	1	63	23	1167
2008	11 to 20 years in the federal public service	30	35	11	9	9	5	1	69	20	588
2008	More than 20 years in the federal public service	31	33	10	12	7	5	1	69	20	599

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	29	15	14	7	9	2	60	23	488
2017	3 to 10 years in the federal public service	18	35	19	17	7	4	1	55	25	927
2017	11 to 20 years in the federal public service	18	36	19	14	8	3	1	57	23	1138
2017	More than 20 years in the federal public service	24	36	15	13	6	5	1	64	20	494
2014	Less than 3 years in the federal public service	18	23	24	12	5	13	4	50	21	242
2014	3 to 10 years in the federal public service	17	31	22	15	8	6	1	52	25	1316
2014	11 to 20 years in the federal public service	16	33	21	13	11	5	1	53	25	1051
2014	More than 20 years in the federal public service	18	36	19	13	10	4	0	56	24	573
2011	Less than 3 years in the federal public service	18	31	21	12	7	10	2	55	21	596
2011	3 to 10 years in the federal public service	16	36	19	14	9	6	1	55	24	1713
2011	11 to 20 years in the federal public service	18	33	20	14	10	5	1	53	26	939
2011	More than 20 years in the federal public service	18	38	18	13	8	4	1	59	22	740

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	22	14	9	7	18	6	61	21	487
2017	3 to 10 years in the federal public service	10	22	19	18	17	11	4	38	41	930
2017	11 to 20 years in the federal public service	11	20	19	17	21	9	3	35	43	1138
2017	More than 20 years in the federal public service	13	22	17	19	17	9	4	40	40	495
2014	Less than 3 years in the federal public service	22	17	15	9	7	22	8	56	23	242
2014	3 to 10 years in the federal public service	12	18	19	18	22	9	2	33	45	1318
2014	11 to 20 years in the federal public service	10	17	19	19	24	9	3	30	48	1051
2014	More than 20 years in the federal public service	13	20	17	16	22	9	3	38	43	573
2011	Less than 3 years in the federal public service	16	21	20	12	9	16	7	47	27	596
2011	3 to 10 years in the federal public service	11	20	18	18	18	12	3	37	42	1714
2011	11 to 20 years in the federal public service	10	19	18	18	22	11	2	33	46	941
2011	More than 20 years in the federal public service	14	20	19	17	18	8	4	39	39	741

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	15	5	5	2	2	6	87	8	487
2017	3 to 10 years in the federal public service	54	24	8	5	3	1	5	82	9	931
2017	11 to 20 years in the federal public service	50	22	10	8	4	1	4	77	12	1141
2017	More than 20 years in the federal public service	54	23	9	5	4	1	4	81	9	492
2014	Less than 3 years in the federal public service	65	12	6	3	1	4	9	89	4	242
2014	3 to 10 years in the federal public service	56	20	11	5	3	1	4	80	9	1317
2014	11 to 20 years in the federal public service	50	23	11	6	4	1	6	78	10	1050
2014	More than 20 years in the federal public service	56	19	9	5	4	1	7	81	10	573

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	15	3	2	1	4	3	93	3	488
2017	3 to 10 years in the federal public service	62	22	6	3	1	2	3	90	4	931
2017	11 to 20 years in the federal public service	59	22	7	3	2	4	4	87	5	1140
2017	More than 20 years in the federal public service	59	23	7	3	1	2	4	87	5	494
2014	Less than 3 years in the federal public service	72	12	3	1	1	4	8	94	3	241
2014	3 to 10 years in the federal public service	65	20	7	2	1	3	3	89	3	1318
2014	11 to 20 years in the federal public service	59	23	7	3	2	2	5	88	5	1049
2014	More than 20 years in the federal public service	60	23	6	2	2	2	5	89	5	572
2011	Less than 3 years in the federal public service	74	10	6	2	2	3	3	90	4	599
2011	3 to 10 years in the federal public service	68	17	7	2	2	2	3	89	4	1714
2011	11 to 20 years in the federal public service	68	18	6	2	1	3	2	91	3	942
2011	More than 20 years in the federal public service	70	16	6	2	1	1	3	91	3	741
2008	Less than 3 years in the federal public service	71	17	5	1	0	2	5	94	1	502
2008	3 to 10 years in the federal public service	66	17	7	2	2	2	3	88	4	1173
2008	11 to 20 years in the federal public service	68	19	7	2	1	1	3	90	3	591
2008	More than 20 years in the federal public service	67	21	6	1	0	1	3	92	1	599

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	32	11	7	3	6	1	77	11	487
2017	3 to 10 years in the federal public service	22	37	16	13	10	2	0	60	24	927
2017	11 to 20 years in the federal public service	18	39	16	15	9	3	0	59	25	1137
2017	More than 20 years in the federal public service	19	38	19	12	9	3	0	59	22	495
2014	Less than 3 years in the federal public service	33	28	10	9	5	11	4	71	17	242
2014	3 to 10 years in the federal public service	17	32	17	17	14	2	0	50	32	1317
2014	11 to 20 years in the federal public service	18	33	17	17	14	2	0	52	31	1050
2014	More than 20 years in the federal public service	19	31	18	16	13	2	0	51	30	573
2011	Less than 3 years in the federal public service	29	32	13	13	7	3	2	65	21	599
2011	3 to 10 years in the federal public service	25	35	13	13	11	2	0	62	25	1714
2011	11 to 20 years in the federal public service	24	35	14	13	11	2	0	60	25	941
2011	More than 20 years in the federal public service	24	37	14	13	9	2	0	63	23	741
2008	Less than 3 years in the federal public service	37	28	15	10	6	3	1	68	17	501
2008	3 to 10 years in the federal public service	25	35	15	14	11	1	0	60	25	1172
2008	11 to 20 years in the federal public service	20	35	16	15	11	2	0	56	27	588
2008	More than 20 years in the federal public service	19	39	14	15	12	2	0	59	26	600

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	28	10	9	7	9	8	68	19	488
2017	3 to 10 years in the federal public service	19	33	13	15	16	3	1	55	32	928
2017	11 to 20 years in the federal public service	16	28	14	18	20	2	1	46	40	1140
2017	More than 20 years in the federal public service	14	29	19	15	16	2	4	46	34	495
2014	Less than 3 years in the federal public service	22	22	10	14	9	10	14	57	30	242
2014	3 to 10 years in the federal public service	14	23	13	20	27	2	1	38	48	1316
2014	11 to 20 years in the federal public service	13	24	16	20	24	2	1	38	46	1051
2014	More than 20 years in the federal public service	13	20	18	21	23	2	2	35	46	573
2011	Less than 3 years in the federal public service	21	30	13	14	13	4	4	56	30	599
2011	3 to 10 years in the federal public service	19	28	14	16	20	2	1	49	37	1715
2011	11 to 20 years in the federal public service	15	28	15	18	21	2	1	44	41	942
2011	More than 20 years in the federal public service	15	27	16	17	20	1	3	44	39	740
2008	Less than 3 years in the federal public service	26	41	12	11	6	3	1	70	18	500
2008	3 to 10 years in the federal public service	19	37	13	17	12	1	1	57	30	1171
2008	11 to 20 years in the federal public service	17	33	14	16	18	1	1	51	34	592
2008	More than 20 years in the federal public service	12	29	16	17	23	1	2	43	41	598

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	35	14	9	4	8	1	70	15	487
2017	3 to 10 years in the federal public service	15	41	22	12	6	4	1	58	19	929
2017	11 to 20 years in the federal public service	15	43	19	12	7	3	0	60	20	1138
2017	More than 20 years in the federal public service	18	38	23	11	6	4	0	59	17	493

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	32	10	4	1	5	0	84	5	488
2017	3 to 10 years in the federal public service	30	43	14	7	3	3	0	75	11	928
2017	11 to 20 years in the federal public service	30	41	15	6	5	2	0	73	12	1139
2017	More than 20 years in the federal public service	33	40	15	4	4	3	0	75	9	493
2014	Less than 3 years in the federal public service	50	29	7	3	1	7	2	88	4	242
2014	3 to 10 years in the federal public service	35	37	15	6	3	5	0	75	9	1316
2014	11 to 20 years in the federal public service	30	38	16	5	5	5	1	72	11	1051
2014	More than 20 years in the federal public service	34	37	15	6	4	5	0	74	10	572

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	7	4	1	2	0	88	6	488
2017	3 to 10 years in the federal public service	30	44	11	10	3	2	0	76	13	930
2017	11 to 20 years in the federal public service	26	46	14	9	4	1	0	72	13	1137
2017	More than 20 years in the federal public service	28	47	15	5	3	2	0	76	9	492
2014	Less than 3 years in the federal public service	51	31	7	4	1	4	1	87	6	242
2014	3 to 10 years in the federal public service	32	39	14	7	6	2	0	73	14	1316
2014	11 to 20 years in the federal public service	27	41	15	8	5	4	0	71	13	1050
2014	More than 20 years in the federal public service	29	42	14	7	6	2	0	73	13	573
2011	Less than 3 years in the federal public service	42	37	12	4	2	3	0	81	7	598
2011	3 to 10 years in the federal public service	29	41	14	9	4	2	0	72	13	1710
2011	11 to 20 years in the federal public service	26	40	15	9	6	3	0	68	16	940
2011	More than 20 years in the federal public service	30	38	14	9	6	2	0	70	15	741

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	31	4	2	2	0	0	93	3	488
2017	3 to 10 years in the federal public service	37	43	11	6	3	0	0	80	9	930
2017	11 to 20 years in the federal public service	31	47	11	7	4	0	0	78	11	1139
2017	More than 20 years in the federal public service	36	38	12	9	4	0	0	74	14	490
2014	Less than 3 years in the federal public service	60	29	6	3	1	0	1	91	3	242
2014	3 to 10 years in the federal public service	36	39	13	7	5	1	0	76	11	1314
2014	11 to 20 years in the federal public service	32	41	15	7	5	1	0	73	12	1049
2014	More than 20 years in the federal public service	33	37	12	8	8	0	0	71	17	572
2011	Less than 3 years in the federal public service	53	35	8	3	1	0	0	88	4	598
2011	3 to 10 years in the federal public service	37	41	12	6	4	1	0	78	10	1709
2011	11 to 20 years in the federal public service	31	41	15	7	6	1	0	73	12	942
2011	More than 20 years in the federal public service	35	39	12	8	6	1	0	75	13	741
2008	Less than 3 years in the federal public service	49	37	8	4	1	1	0	87	5	501
2008	3 to 10 years in the federal public service	32	43	13	8	4	1	0	76	11	1172
2008	11 to 20 years in the federal public service	30	44	11	10	5	0	0	74	15	586
2008	More than 20 years in the federal public service	32	36	13	9	8	1	0	69	17	598

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	31	12	5	3	1	0	80	8	486
2017	3 to 10 years in the federal public service	24	35	22	12	7	0	0	59	19	930
2017	11 to 20 years in the federal public service	22	37	20	12	9	0	0	59	21	1138
2017	More than 20 years in the federal public service	24	36	18	11	9	1	0	61	21	494
2014	Less than 3 years in the federal public service	37	37	12	7	4	1	1	76	11	241
2014	3 to 10 years in the federal public service	19	33	20	15	11	1	0	53	27	1318
2014	11 to 20 years in the federal public service	18	35	19	15	12	1	0	53	27	1051
2014	More than 20 years in the federal public service	21	30	20	15	13	1	0	52	28	572
2011	Less than 3 years in the federal public service	34	34	18	11	3	0	0	68	14	599
2011	3 to 10 years in the federal public service	25	35	19	11	8	1	0	61	20	1713
2011	11 to 20 years in the federal public service	21	36	22	9	10	2	0	58	19	941
2011	More than 20 years in the federal public service	26	35	19	10	8	1	0	62	19	741

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	36	7	8	3	1	0	82	11	487
2017	3 to 10 years in the federal public service	23	41	19	12	5	0	0	64	17	929
2017	11 to 20 years in the federal public service	22	42	17	10	8	0	0	64	19	1139
2017	More than 20 years in the federal public service	25	39	16	12	7	0	0	64	19	493
2014	Less than 3 years in the federal public service	37	38	11	9	3	0	1	76	13	241
2014	3 to 10 years in the federal public service	19	36	17	16	10	1	0	56	27	1317
2014	11 to 20 years in the federal public service	18	37	19	16	10	0	0	55	26	1050
2014	More than 20 years in the federal public service	22	32	18	16	11	1	0	54	27	572
2011	Less than 3 years in the federal public service	33	38	15	10	3	0	0	72	13	599
2011	3 to 10 years in the federal public service	25	38	16	13	7	1	0	64	20	1712
2011	11 to 20 years in the federal public service	21	41	18	12	7	1	0	63	19	941
2011	More than 20 years in the federal public service	26	39	15	12	8	0	0	65	20	741
2008	Less than 3 years in the federal public service	38	38	12	7	5	0	0	76	12	502
2008	3 to 10 years in the federal public service	25	42	15	13	6	0	0	66	19	1173
2008	11 to 20 years in the federal public service	24	41	15	13	8	0	0	65	20	590
2008	More than 20 years in the federal public service	27	39	15	10	8	1	0	67	18	597

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	19	18	12	7	7	1	60	21	488
2017	3 to 10 years in the federal public service	24	26	20	15	11	3	0	52	27	930
2017	11 to 20 years in the federal public service	25	27	19	13	12	3	0	54	26	1140
2017	More than 20 years in the federal public service	30	29	16	11	10	3	1	61	22	492
2014	Less than 3 years in the federal public service	27	21	19	12	9	8	4	54	24	241
2014	3 to 10 years in the federal public service	19	23	19	18	18	3	0	44	37	1318
2014	11 to 20 years in the federal public service	21	27	18	15	15	3	0	50	31	1051
2014	More than 20 years in the federal public service	27	22	16	14	15	5	1	52	31	571
2011	Less than 3 years in the federal public service	29	23	20	13	10	5	0	55	24	599
2011	3 to 10 years in the federal public service	25	26	16	14	14	4	0	54	29	1712
2011	11 to 20 years in the federal public service	24	27	19	14	12	4	1	54	27	942
2011	More than 20 years in the federal public service	30	29	14	12	10	3	1	62	23	740
2008	Less than 3 years in the federal public service	30	24	18	14	8	5	0	58	23	502
2008	3 to 10 years in the federal public service	22	30	17	15	10	5	0	55	27	1171
2008	11 to 20 years in the federal public service	28	28	16	15	9	4	1	58	25	590
2008	More than 20 years in the federal public service	31	30	15	11	8	4	1	64	20	597

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	43	21	35	488
2017	3 to 10 years in the federal public service	40	26	35	930
2017	11 to 20 years in the federal public service	32	33	35	1140
2017	More than 20 years in the federal public service	33	36	31	495
2014	Less than 3 years in the federal public service	47	19	34	241
2014	3 to 10 years in the federal public service	43	22	35	1318
2014	11 to 20 years in the federal public service	33	31	36	1051
2014	More than 20 years in the federal public service	35	33	32	573
2011	Less than 3 years in the federal public service	42	23	34	599
2011	3 to 10 years in the federal public service	39	27	34	1714
2011	11 to 20 years in the federal public service	32	35	32	942
2011	More than 20 years in the federal public service	34	39	27	741

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	21	14	7	55	3	203
2017	3 to 10 years in the federal public service	2	31	48	6	4	8	367
2017	11 to 20 years in the federal public service	9	31	45	7	1	7	365
2017	More than 20 years in the federal public service	46	16	28	3	1	5	165
2014	Less than 3 years in the federal public service	0	12	26	14	9999	48	112
2014	3 to 10 years in the federal public service	1	27	45	14	9999	13	578
2014	11 to 20 years in the federal public service	6	24	50	10	9999	11	359
2014	More than 20 years in the federal public service	46	15	25	6	9999	7	201
2011	Less than 3 years in the federal public service	0	30	33	11	9999	26	259
2011	3 to 10 years in the federal public service	3	31	47	9	9999	10	668
2011	11 to 20 years in the federal public service	8	30	46	7	9999	10	310
2011	More than 20 years in the federal public service	52	16	21	6	9999	6	250

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	10	90	486
2017	3 to 10 years in the federal public service	22	78	929
2017	11 to 20 years in the federal public service	26	74	1139
2017	More than 20 years in the federal public service	25	75	491
2014	Less than 3 years in the federal public service	11	89	241
2014	3 to 10 years in the federal public service	27	73	1315
2014	11 to 20 years in the federal public service	26	74	1050
2014	More than 20 years in the federal public service	24	76	571

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	64	53
2017	3 to 10 years in the federal public service	52	207
2017	11 to 20 years in the federal public service	44	288
2017	More than 20 years in the federal public service	35	123
2014	Less than 3 years in the federal public service	68	25
2014	3 to 10 years in the federal public service	47	350
2014	11 to 20 years in the federal public service	47	273
2014	More than 20 years in the federal public service	32	133

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	53
2017	3 to 10 years in the federal public service	65	207
2017	11 to 20 years in the federal public service	70	288
2017	More than 20 years in the federal public service	67	123
2014	Less than 3 years in the federal public service	32	25
2014	3 to 10 years in the federal public service	69	350
2014	11 to 20 years in the federal public service	66	273
2014	More than 20 years in the federal public service	69	133

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	207
2017	11 to 20 years in the federal public service	12	288
2017	More than 20 years in the federal public service	11	123
2014	3 to 10 years in the federal public service	5	350
2014	11 to 20 years in the federal public service	9	273
2014	More than 20 years in the federal public service	21	133

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	53
2017	3 to 10 years in the federal public service	207
2017	More than 20 years in the federal public service	123
2014	Less than 3 years in the federal public service	25
2014	More than 20 years in the federal public service	133

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	207
2017	11 to 20 years in the federal public service	7	288
2017	More than 20 years in the federal public service	6	123
2014	3 to 10 years in the federal public service	1	350
2014	11 to 20 years in the federal public service	3	273

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	207
2017	11 to 20 years in the federal public service	12	288
2017	More than 20 years in the federal public service	14	123
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	9	350
2014	11 to 20 years in the federal public service	11	273
2014	More than 20 years in the federal public service	11	133

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	3	288
2017	More than 20 years in the federal public service	6	123
2014	3 to 10 years in the federal public service	3	350
2014	11 to 20 years in the federal public service	3	273

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	53
2017	3 to 10 years in the federal public service	41	207
2017	11 to 20 years in the federal public service	47	288
2017	More than 20 years in the federal public service	45	123
2014	Less than 3 years in the federal public service	34	25
2014	3 to 10 years in the federal public service	40	350
2014	11 to 20 years in the federal public service	47	274
2014	More than 20 years in the federal public service	53	133

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	53
2017	3 to 10 years in the federal public service	45	207
2017	11 to 20 years in the federal public service	45	288
2017	More than 20 years in the federal public service	41	123
2014	Less than 3 years in the federal public service	18	25
2014	3 to 10 years in the federal public service	41	350
2014	11 to 20 years in the federal public service	47	274
2014	More than 20 years in the federal public service	48	133

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	53
2017	3 to 10 years in the federal public service	44	207
2017	11 to 20 years in the federal public service	52	288
2017	More than 20 years in the federal public service	49	123
2014	Less than 3 years in the federal public service	33	25
2014	3 to 10 years in the federal public service	50	350
2014	11 to 20 years in the federal public service	49	274
2014	More than 20 years in the federal public service	53	133

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	53
2017	3 to 10 years in the federal public service	39	207
2017	11 to 20 years in the federal public service	45	288
2017	More than 20 years in the federal public service	50	123
2014	Less than 3 years in the federal public service	46	25
2014	3 to 10 years in the federal public service	42	350
2014	11 to 20 years in the federal public service	44	274
2014	More than 20 years in the federal public service	57	133

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	53
2017	3 to 10 years in the federal public service	31	207
2017	11 to 20 years in the federal public service	41	288
2017	More than 20 years in the federal public service	37	123
2014	3 to 10 years in the federal public service	34	350
2014	11 to 20 years in the federal public service	40	274
2014	More than 20 years in the federal public service	40	133

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	53
2017	3 to 10 years in the federal public service	55	207
2017	11 to 20 years in the federal public service	58	288
2017	More than 20 years in the federal public service	62	123
2014	Less than 3 years in the federal public service	73	25
2014	3 to 10 years in the federal public service	60	350
2014	11 to 20 years in the federal public service	53	274
2014	More than 20 years in the federal public service	60	133

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	53
2017	3 to 10 years in the federal public service	40	207
2017	11 to 20 years in the federal public service	42	288
2017	More than 20 years in the federal public service	42	123
2014	Less than 3 years in the federal public service	29	25
2014	3 to 10 years in the federal public service	36	350
2014	11 to 20 years in the federal public service	43	274
2014	More than 20 years in the federal public service	47	133

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	53
2017	11 to 20 years in the federal public service	2	288

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	53
2017	3 to 10 years in the federal public service	9	207
2017	11 to 20 years in the federal public service	6	288
2014	3 to 10 years in the federal public service	8	350
2014	11 to 20 years in the federal public service	5	274

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	207
2017	11 to 20 years in the federal public service	17	288
2017	More than 20 years in the federal public service	12	123
2014	3 to 10 years in the federal public service	15	350
2014	11 to 20 years in the federal public service	11	274
2014	More than 20 years in the federal public service	16	133

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	53
2017	3 to 10 years in the federal public service	47	207
2017	11 to 20 years in the federal public service	50	288
2017	More than 20 years in the federal public service	50	123
2014	Less than 3 years in the federal public service	26	25
2014	3 to 10 years in the federal public service	51	350
2014	11 to 20 years in the federal public service	52	274
2014	More than 20 years in the federal public service	59	133

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	53
2017	3 to 10 years in the federal public service	26	207
2017	11 to 20 years in the federal public service	31	288
2017	More than 20 years in the federal public service	29	123
2014	Less than 3 years in the federal public service	26	25
2014	3 to 10 years in the federal public service	29	350
2014	11 to 20 years in the federal public service	31	274
2014	More than 20 years in the federal public service	33	133

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	53
2017	3 to 10 years in the federal public service	11	207
2017	11 to 20 years in the federal public service	13	288
2017	More than 20 years in the federal public service	13	123
2014	3 to 10 years in the federal public service	17	350
2014	11 to 20 years in the federal public service	16	274
2014	More than 20 years in the federal public service	17	133

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	53	53
2017	3 to 10 years in the federal public service	57	207
2017	11 to 20 years in the federal public service	58	288
2017	More than 20 years in the federal public service	56	123
2014	Less than 3 years in the federal public service	58	25
2014	3 to 10 years in the federal public service	53	349
2014	11 to 20 years in the federal public service	60	274
2014	More than 20 years in the federal public service	51	133

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	53
2017	3 to 10 years in the federal public service	29	207
2017	11 to 20 years in the federal public service	33	288
2017	More than 20 years in the federal public service	30	123
2014	3 to 10 years in the federal public service	27	349
2014	11 to 20 years in the federal public service	32	274
2014	More than 20 years in the federal public service	30	133

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	53
2017	3 to 10 years in the federal public service	14	207
2017	11 to 20 years in the federal public service	16	288
2017	More than 20 years in the federal public service	17	123
2014	3 to 10 years in the federal public service	12	349
2014	11 to 20 years in the federal public service	17	274
2014	More than 20 years in the federal public service	22	133

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	53
2017	3 to 10 years in the federal public service	19	207
2017	11 to 20 years in the federal public service	21	288
2017	More than 20 years in the federal public service	21	123
2014	3 to 10 years in the federal public service	20	349
2014	11 to 20 years in the federal public service	22	274
2014	More than 20 years in the federal public service	22	133

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	207
2017	11 to 20 years in the federal public service	11	288
2017	More than 20 years in the federal public service	9	123
2014	3 to 10 years in the federal public service	13	349
2014	11 to 20 years in the federal public service	13	274
2014	More than 20 years in the federal public service	13	133

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	207
2017	11 to 20 years in the federal public service	8	288
2017	More than 20 years in the federal public service	8	123
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	6	349
2014	11 to 20 years in the federal public service	7	274
2014	More than 20 years in the federal public service	8	133

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	53
2017	3 to 10 years in the federal public service	16	207
2017	11 to 20 years in the federal public service	10	288
2017	More than 20 years in the federal public service	17	123
2014	3 to 10 years in the federal public service	15	349
2014	11 to 20 years in the federal public service	15	274
2014	More than 20 years in the federal public service	14	133

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	53
2017	3 to 10 years in the federal public service	10	207
2017	11 to 20 years in the federal public service	15	288
2017	More than 20 years in the federal public service	11	123
2014	3 to 10 years in the federal public service	12	349
2014	11 to 20 years in the federal public service	10	274
2014	More than 20 years in the federal public service	12	133

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	53
2017	3 to 10 years in the federal public service	26	207
2017	11 to 20 years in the federal public service	21	288
2017	More than 20 years in the federal public service	18	123
2014	Less than 3 years in the federal public service	31	25
2014	3 to 10 years in the federal public service	27	349
2014	11 to 20 years in the federal public service	20	274
2014	More than 20 years in the federal public service	20	133

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	49
2017	3 to 10 years in the federal public service	10	196
2017	11 to 20 years in the federal public service	11	265
2017	More than 20 years in the federal public service	10	115
2014	Less than 3 years in the federal public service	19	25
2014	3 to 10 years in the federal public service	10	327
2014	11 to 20 years in the federal public service	10	256
2014	More than 20 years in the federal public service	7	122

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	49
2017	3 to 10 years in the federal public service	23	196
2017	11 to 20 years in the federal public service	11	265
2017	More than 20 years in the federal public service	10	115
2014	Less than 3 years in the federal public service	27	25
2014	3 to 10 years in the federal public service	17	327
2014	11 to 20 years in the federal public service	11	256
2014	More than 20 years in the federal public service	7	122

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	49
2017	3 to 10 years in the federal public service	12	196
2017	11 to 20 years in the federal public service	10	265
2017	More than 20 years in the federal public service	6	115
2014	3 to 10 years in the federal public service	9	327
2014	11 to 20 years in the federal public service	9	256
2014	More than 20 years in the federal public service	6	122

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	49
2017	3 to 10 years in the federal public service	6	196
2017	11 to 20 years in the federal public service	7	265
2017	More than 20 years in the federal public service	6	115
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	6	327
2014	11 to 20 years in the federal public service	8	256
2014	More than 20 years in the federal public service	7	122

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	49
2017	3 to 10 years in the federal public service	11	196
2017	11 to 20 years in the federal public service	9	265
2017	More than 20 years in the federal public service	10	115
2014	3 to 10 years in the federal public service	10	327
2014	11 to 20 years in the federal public service	11	256
2014	More than 20 years in the federal public service	8	122

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	196
2017	11 to 20 years in the federal public service	11	265
2017	More than 20 years in the federal public service	17	115
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	8	327
2014	11 to 20 years in the federal public service	11	256
2014	More than 20 years in the federal public service	14	122

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	49
2017	3 to 10 years in the federal public service	22	196
2017	11 to 20 years in the federal public service	23	265
2017	More than 20 years in the federal public service	14	115
2014	Less than 3 years in the federal public service	22	25
2014	3 to 10 years in the federal public service	12	327
2014	11 to 20 years in the federal public service	12	256
2014	More than 20 years in the federal public service	8	122

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	196
2017	11 to 20 years in the federal public service	10	265
2017	More than 20 years in the federal public service	7	115
2014	3 to 10 years in the federal public service	11	327
2014	11 to 20 years in the federal public service	8	256

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	196
2017	11 to 20 years in the federal public service	11	265
2017	More than 20 years in the federal public service	16	115
2014	3 to 10 years in the federal public service	9	327
2014	11 to 20 years in the federal public service	11	256
2014	More than 20 years in the federal public service	17	122

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	49
2017	3 to 10 years in the federal public service	25	196
2017	11 to 20 years in the federal public service	27	265
2017	More than 20 years in the federal public service	21	115
2014	3 to 10 years in the federal public service	31	327
2014	11 to 20 years in the federal public service	27	256
2014	More than 20 years in the federal public service	28	122

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	196
2017	11 to 20 years in the federal public service	8	265
2017	More than 20 years in the federal public service	11	115
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	13	327
2014	11 to 20 years in the federal public service	11	256
2014	More than 20 years in the federal public service	7	122

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	49
2017	3 to 10 years in the federal public service	46	196
2017	11 to 20 years in the federal public service	49	265
2017	More than 20 years in the federal public service	41	115
2014	Less than 3 years in the federal public service	30	25
2014	3 to 10 years in the federal public service	50	327
2014	11 to 20 years in the federal public service	46	256
2014	More than 20 years in the federal public service	44	122

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	196
2017	11 to 20 years in the federal public service	2	265
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	2	327
2014	11 to 20 years in the federal public service	3	256
2014	More than 20 years in the federal public service	0	122

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	49
2017	3 to 10 years in the federal public service	56	196
2017	11 to 20 years in the federal public service	58	265
2017	More than 20 years in the federal public service	50	115
2014	Less than 3 years in the federal public service	31	25
2014	3 to 10 years in the federal public service	58	327
2014	11 to 20 years in the federal public service	60	256
2014	More than 20 years in the federal public service	60	122

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	49
2017	11 to 20 years in the federal public service	2	265
2017	More than 20 years in the federal public service	0	115

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	196
2017	11 to 20 years in the federal public service	18	265
2017	More than 20 years in the federal public service	14	115
2014	3 to 10 years in the federal public service	12	327
2014	11 to 20 years in the federal public service	16	256
2014	More than 20 years in the federal public service	17	122

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	84	16	53
2017	3 to 10 years in the federal public service	87	13	207
2017	11 to 20 years in the federal public service	90	10	288
2017	More than 20 years in the federal public service	94	6	122

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	11	15	6	2	37	14	53	16	488
2017	3 to 10 years in the federal public service	9	18	22	10	10	24	8	39	29	930
2017	11 to 20 years in the federal public service	9	18	23	10	13	23	4	37	32	1140
2017	More than 20 years in the federal public service	10	24	23	9	10	22	2	45	25	495
2014	Less than 3 years in the federal public service	14	12	13	3	3	37	18	58	13	242
2014	3 to 10 years in the federal public service	10	14	22	10	11	27	6	36	31	1317
2014	11 to 20 years in the federal public service	9	18	21	10	12	25	5	38	32	1051
2014	More than 20 years in the federal public service	13	19	22	12	11	20	3	41	31	572

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	22	13	7	1	22	2	72	10	488
2017	3 to 10 years in the federal public service	17	31	21	10	8	12	1	55	21	929
2017	11 to 20 years in the federal public service	16	32	23	10	9	8	1	53	22	1141
2017	More than 20 years in the federal public service	21	33	22	6	9	9	1	60	16	494
2014	Less than 3 years in the federal public service	24	21	18	3	2	25	7	66	8	242
2014	3 to 10 years in the federal public service	17	27	24	10	9	13	1	51	21	1317
2014	11 to 20 years in the federal public service	15	29	23	10	10	11	1	50	23	1051
2014	More than 20 years in the federal public service	21	31	20	9	9	9	1	57	21	572
2011	Less than 3 years in the federal public service	36	31	16	6	2	8	0	73	9	598
2011	3 to 10 years in the federal public service	25	37	18	8	5	7	0	67	13	1714
2011	11 to 20 years in the federal public service	22	39	17	9	7	6	0	66	16	942
2011	More than 20 years in the federal public service	28	39	15	8	5	6	0	70	14	741

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	29	10	14	9	8	20	55	31	488
2017	3 to 10 years in the federal public service	23	49	11	9	3	2	2	76	13	931
2017	11 to 20 years in the federal public service	30	52	7	4	1	1	6	87	5	1140
2017	More than 20 years in the federal public service	34	45	6	3	1	0	11	89	4	494
2014	Less than 3 years in the federal public service	12	26	7	11	8	10	25	60	29	242
2014	3 to 10 years in the federal public service	25	50	11	7	2	2	2	79	9	1317
2014	11 to 20 years in the federal public service	26	53	10	4	1	1	5	84	5	1051
2014	More than 20 years in the federal public service	33	47	6	2	1	0	11	90	3	572
2011	Less than 3 years in the federal public service	12	37	15	15	7	6	8	57	26	598
2011	3 to 10 years in the federal public service	22	51	11	9	2	1	3	77	11	1714
2011	11 to 20 years in the federal public service	27	51	10	6	1	1	5	83	6	941
2011	More than 20 years in the federal public service	33	49	5	2	0	0	10	92	3	741
2008	Less than 3 years in the federal public service	14	39	15	13	12	4	4	57	28	502
2008	3 to 10 years in the federal public service	21	49	12	10	3	2	3	74	14	1174
2008	11 to 20 years in the federal public service	29	50	7	5	2	1	7	86	7	592
2008	More than 20 years in the federal public service	32	50	4	2	1	1	10	92	3	601

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	11	16	4	3	33	24	47	16	487
2017	3 to 10 years in the federal public service	7	22	23	8	5	28	6	44	21	931
2017	11 to 20 years in the federal public service	8	23	22	8	7	22	9	46	22	1138
2017	More than 20 years in the federal public service	11	21	24	11	5	22	7	45	22	494
2014	Less than 3 years in the federal public service	6	11	13	4	3	32	30	45	21	242
2014	3 to 10 years in the federal public service	7	20	25	9	6	25	8	41	22	1316
2014	11 to 20 years in the federal public service	7	19	28	10	6	21	9	38	23	1050
2014	More than 20 years in the federal public service	8	22	27	9	5	20	10	42	20	572
2011	Less than 3 years in the federal public service	5	14	22	7	3	35	14	38	19	598
2011	3 to 10 years in the federal public service	7	20	25	9	6	26	7	41	22	1714
2011	11 to 20 years in the federal public service	9	22	26	9	6	23	5	43	20	941
2011	More than 20 years in the federal public service	11	27	23	9	5	19	6	50	19	739

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	20	6	1	1	21	21	86	4	488
2017	3 to 10 years in the federal public service	36	34	12	4	2	10	2	80	6	931
2017	11 to 20 years in the federal public service	35	36	10	4	2	7	6	81	7	1139
2017	More than 20 years in the federal public service	35	32	10	3	2	9	10	82	6	494
2014	Less than 3 years in the federal public service	24	18	9	3	1	21	24	77	8	241
2014	3 to 10 years in the federal public service	33	35	13	5	3	9	2	77	9	1317
2014	11 to 20 years in the federal public service	33	32	14	5	3	8	6	75	9	1050
2014	More than 20 years in the federal public service	30	32	11	5	4	7	11	76	10	573
2011	Less than 3 years in the federal public service	32	23	15	2	1	20	7	75	4	597
2011	3 to 10 years in the federal public service	35	32	12	4	3	10	4	78	8	1715
2011	11 to 20 years in the federal public service	33	34	13	6	3	7	5	76	9	941
2011	More than 20 years in the federal public service	36	31	11	5	2	6	9	79	7	740
2008	Less than 3 years in the federal public service	36	26	12	2	1	19	4	81	4	502
2008	3 to 10 years in the federal public service	32	33	15	5	1	11	4	76	7	1171
2008	11 to 20 years in the federal public service	34	36	12	2	3	7	7	81	6	593
2008	More than 20 years in the federal public service	32	35	11	3	3	5	11	80	7	601

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	21	6	3	1	25	20	83	6	487
2017	3 to 10 years in the federal public service	27	34	17	6	2	13	2	72	9	927
2017	11 to 20 years in the federal public service	23	35	16	7	3	10	6	68	12	1137
2017	More than 20 years in the federal public service	23	33	15	7	3	10	9	69	13	491
2014	Less than 3 years in the federal public service	18	21	9	3	1	24	24	76	7	241
2014	3 to 10 years in the federal public service	24	34	16	7	4	13	3	68	13	1317
2014	11 to 20 years in the federal public service	23	32	18	6	5	10	5	65	13	1051
2014	More than 20 years in the federal public service	21	32	15	8	5	9	10	65	17	573
2011	Less than 3 years in the federal public service	24	23	16	3	1	26	7	70	6	598
2011	3 to 10 years in the federal public service	26	34	14	6	3	14	3	72	11	1713
2011	11 to 20 years in the federal public service	24	34	14	8	4	11	5	68	15	939
2011	More than 20 years in the federal public service	27	33	15	6	4	8	8	71	12	739
2008	Less than 3 years in the federal public service	32	29	14	3	1	17	4	76	6	500
2008	3 to 10 years in the federal public service	28	32	16	6	4	11	4	70	11	1171
2008	11 to 20 years in the federal public service	26	33	15	8	5	6	7	68	15	591
2008	More than 20 years in the federal public service	24	34	13	10	4	5	10	68	17	600

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	6	94	487
2017	3 to 10 years in the federal public service	13	87	932
2017	11 to 20 years in the federal public service	12	88	1139
2017	More than 20 years in the federal public service	12	88	494
2014	Less than 3 years in the federal public service	4	96	242
2014	3 to 10 years in the federal public service	12	88	1316
2014	11 to 20 years in the federal public service	10	90	1052
2014	More than 20 years in the federal public service	13	87	571

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	28
2017	3 to 10 years in the federal public service	47	122
2017	11 to 20 years in the federal public service	39	133
2017	More than 20 years in the federal public service	26	57
2014	Less than 3 years in the federal public service	65	11
2014	3 to 10 years in the federal public service	35	157
2014	11 to 20 years in the federal public service	34	107
2014	More than 20 years in the federal public service	26	66

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	71	28
2017	3 to 10 years in the federal public service	75	122
2017	11 to 20 years in the federal public service	85	133
2017	More than 20 years in the federal public service	74	57
2014	3 to 10 years in the federal public service	81	157
2014	11 to 20 years in the federal public service	78	107
2014	More than 20 years in the federal public service	80	66

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	6	122
2017	11 to 20 years in the federal public service	5	133
2014	3 to 10 years in the federal public service	4	157
2014	11 to 20 years in the federal public service	8	107

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	28
2017	3 to 10 years in the federal public service	122
2017	More than 20 years in the federal public service	57
2014	Less than 3 years in the federal public service	11
2014	3 to 10 years in the federal public service	157
2014	11 to 20 years in the federal public service	107
2014	More than 20 years in the federal public service	66

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	122
2017	11 to 20 years in the federal public service	7	133
2017	More than 20 years in the federal public service	9	57
2014	3 to 10 years in the federal public service	4	157

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	122
2017	11 to 20 years in the federal public service	9	133
2017	More than 20 years in the federal public service	25	57
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	15	157
2014	11 to 20 years in the federal public service	11	107
2014	More than 20 years in the federal public service	15	66

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	122
2017	11 to 20 years in the federal public service	5	133
2017	More than 20 years in the federal public service	10	57
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	4	157
2014	11 to 20 years in the federal public service	6	107
2014	More than 20 years in the federal public service	7	66

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	28
2017	3 to 10 years in the federal public service	36	121
2017	11 to 20 years in the federal public service	35	132
2017	More than 20 years in the federal public service	33	57
2014	3 to 10 years in the federal public service	33	155
2014	11 to 20 years in the federal public service	36	107
2014	More than 20 years in the federal public service	35	66

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	28
2017	3 to 10 years in the federal public service	15	121
2017	11 to 20 years in the federal public service	22	132
2017	More than 20 years in the federal public service	30	57
2014	3 to 10 years in the federal public service	13	155
2014	11 to 20 years in the federal public service	19	107
2014	More than 20 years in the federal public service	21	66

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	121
2017	11 to 20 years in the federal public service	14	132
2017	More than 20 years in the federal public service	17	57
2014	3 to 10 years in the federal public service	12	155
2014	11 to 20 years in the federal public service	9	107

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	121
2017	11 to 20 years in the federal public service	4	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	5	155

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	28
2017	3 to 10 years in the federal public service	29	121
2017	11 to 20 years in the federal public service	19	132
2017	More than 20 years in the federal public service	27	57
2014	3 to 10 years in the federal public service	24	155
2014	11 to 20 years in the federal public service	13	107
2014	More than 20 years in the federal public service	24	66

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	28
2017	3 to 10 years in the federal public service	36	121
2017	11 to 20 years in the federal public service	25	132
2017	More than 20 years in the federal public service	21	57
2014	3 to 10 years in the federal public service	25	155
2014	11 to 20 years in the federal public service	20	107
2014	More than 20 years in the federal public service	25	66

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	6	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	4	155
2014	11 to 20 years in the federal public service	0	107

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	4	132
2017	More than 20 years in the federal public service	0	57

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	121
2017	11 to 20 years in the federal public service	5	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	10	155
2014	11 to 20 years in the federal public service	8	107

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	121
2017	11 to 20 years in the federal public service	19	132
2014	3 to 10 years in the federal public service	26	155
2014	11 to 20 years in the federal public service	20	107
2014	More than 20 years in the federal public service	10	66

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	More than 20 years in the federal public service	0	57

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	121
2017	11 to 20 years in the federal public service	19	132
2017	More than 20 years in the federal public service	24	57
2014	3 to 10 years in the federal public service	14	155
2014	11 to 20 years in the federal public service	15	107
2014	More than 20 years in the federal public service	29	66

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	28
2017	More than 20 years in the federal public service	57
2014	Less than 3 years in the federal public service	11
2014	11 to 20 years in the federal public service	107
2014	More than 20 years in the federal public service	66

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	28
2017	3 to 10 years in the federal public service	15	121
2017	11 to 20 years in the federal public service	19	132
2017	More than 20 years in the federal public service	18	57
2014	3 to 10 years in the federal public service	18	155
2014	11 to 20 years in the federal public service	20	107
2014	More than 20 years in the federal public service	17	66

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	28
2017	3 to 10 years in the federal public service	29	122
2017	11 to 20 years in the federal public service	37	132
2017	More than 20 years in the federal public service	43	57
2014	3 to 10 years in the federal public service	33	157
2014	11 to 20 years in the federal public service	35	107
2014	More than 20 years in the federal public service	26	65

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	28
2017	3 to 10 years in the federal public service	15	122
2017	11 to 20 years in the federal public service	17	132
2017	More than 20 years in the federal public service	13	57
2014	3 to 10 years in the federal public service	17	157
2014	11 to 20 years in the federal public service	22	107
2014	More than 20 years in the federal public service	9	65

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	122
2017	11 to 20 years in the federal public service	12	132
2017	More than 20 years in the federal public service	12	57
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	10	157
2014	11 to 20 years in the federal public service	6	107
2014	More than 20 years in the federal public service	11	65

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	122
2017	11 to 20 years in the federal public service	24	132
2017	More than 20 years in the federal public service	14	57
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	17	157
2014	11 to 20 years in the federal public service	17	107
2014	More than 20 years in the federal public service	18	65

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	122
2017	11 to 20 years in the federal public service	6	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	6	157
2014	11 to 20 years in the federal public service	4	107

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	122
2017	11 to 20 years in the federal public service	11	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	7	157
2014	11 to 20 years in the federal public service	5	107

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	122
2017	11 to 20 years in the federal public service	11	132
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	10	157
2014	11 to 20 years in the federal public service	15	107
2014	More than 20 years in the federal public service	9	65

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	122
2017	11 to 20 years in the federal public service	11	132
2014	3 to 10 years in the federal public service	7	157
2014	11 to 20 years in the federal public service	7	107
2014	More than 20 years in the federal public service	14	65

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	63	28
2017	3 to 10 years in the federal public service	53	122
2017	11 to 20 years in the federal public service	43	132
2017	More than 20 years in the federal public service	43	57
2014	Less than 3 years in the federal public service	66	11
2014	3 to 10 years in the federal public service	45	157
2014	11 to 20 years in the federal public service	45	107
2014	More than 20 years in the federal public service	37	65

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	116
2017	11 to 20 years in the federal public service	6	118
2017	More than 20 years in the federal public service	11	55
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	7	145
2014	11 to 20 years in the federal public service	9	101

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	116
2017	11 to 20 years in the federal public service	10	118
2017	More than 20 years in the federal public service	9	55
2014	3 to 10 years in the federal public service	10	145
2014	11 to 20 years in the federal public service	9	101
2014	More than 20 years in the federal public service	7	61

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	116
2014	3 to 10 years in the federal public service	5	145

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	26
2017	3 to 10 years in the federal public service	0	116
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	3	145

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	118
2014	Less than 3 years in the federal public service	0	11
2014	11 to 20 years in the federal public service	5	101

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	26
2017	3 to 10 years in the federal public service	7	116
2017	11 to 20 years in the federal public service	5	118
2017	More than 20 years in the federal public service	9	55
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	6	145
2014	11 to 20 years in the federal public service	5	101

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	116
2017	11 to 20 years in the federal public service	13	118
2017	More than 20 years in the federal public service	14	55
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	9	145
2014	11 to 20 years in the federal public service	8	101
2014	More than 20 years in the federal public service	0	61

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	116
2017	11 to 20 years in the federal public service	11	118
2014	3 to 10 years in the federal public service	11	145
2014	11 to 20 years in the federal public service	7	101

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	116
2017	11 to 20 years in the federal public service	12	118
2017	More than 20 years in the federal public service	9	55
2014	3 to 10 years in the federal public service	6	145
2014	11 to 20 years in the federal public service	14	101
2014	More than 20 years in the federal public service	18	61

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	26
2017	3 to 10 years in the federal public service	26	116
2017	11 to 20 years in the federal public service	31	118
2017	More than 20 years in the federal public service	23	55
2014	3 to 10 years in the federal public service	24	145
2014	11 to 20 years in the federal public service	26	101
2014	More than 20 years in the federal public service	25	61

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	116
2017	11 to 20 years in the federal public service	13	118
2017	More than 20 years in the federal public service	9	55
2014	Less than 3 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	12	145
2014	11 to 20 years in the federal public service	6	101

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	26
2017	3 to 10 years in the federal public service	38	116
2017	11 to 20 years in the federal public service	46	118
2017	More than 20 years in the federal public service	41	55
2014	3 to 10 years in the federal public service	49	145
2014	11 to 20 years in the federal public service	52	101
2014	More than 20 years in the federal public service	44	61

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	26
2017	11 to 20 years in the federal public service	5	118
2014	Less than 3 years in the federal public service	0	11
2014	More than 20 years in the federal public service	0	61

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	53	26
2017	3 to 10 years in the federal public service	59	116
2017	11 to 20 years in the federal public service	59	118
2017	More than 20 years in the federal public service	67	55
2014	Less than 3 years in the federal public service	56	11
2014	3 to 10 years in the federal public service	58	145
2014	11 to 20 years in the federal public service	62	101
2014	More than 20 years in the federal public service	74	61

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	26
2017	3 to 10 years in the federal public service	116
2017	More than 20 years in the federal public service	55

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	26
2017	3 to 10 years in the federal public service	8	116
2017	11 to 20 years in the federal public service	17	118
2017	More than 20 years in the federal public service	10	55
2014	3 to 10 years in the federal public service	16	145
2014	11 to 20 years in the federal public service	7	101
2014	More than 20 years in the federal public service	11	61

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	92	8	28
2017	3 to 10 years in the federal public service	89	11	123
2017	11 to 20 years in the federal public service	89	11	133
2017	More than 20 years in the federal public service	97	3	57

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	13	11	4	2	40	12	64	13	487
2017	3 to 10 years in the federal public service	11	17	24	6	5	32	7	45	17	929
2017	11 to 20 years in the federal public service	10	17	25	5	6	33	4	44	17	1137
2017	More than 20 years in the federal public service	10	23	27	4	5	28	2	48	13	494
2014	Less than 3 years in the federal public service	13	13	13	3	1	38	19	61	9	242
2014	3 to 10 years in the federal public service	10	15	24	4	6	35	6	42	17	1316
2014	11 to 20 years in the federal public service	8	17	26	4	6	33	6	41	17	1051
2014	More than 20 years in the federal public service	12	20	22	5	7	30	3	49	17	572

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	27	11	4	1	20	3	78	7	488
2017	3 to 10 years in the federal public service	21	30	21	6	4	15	2	62	12	929
2017	11 to 20 years in the federal public service	18	32	23	6	5	15	1	60	13	1139
2017	More than 20 years in the federal public service	23	36	19	5	4	12	1	68	11	494
2014	Less than 3 years in the federal public service	28	21	14	4	1	26	6	73	7	242
2014	3 to 10 years in the federal public service	19	26	23	5	5	20	2	58	13	1314
2014	11 to 20 years in the federal public service	16	28	25	6	5	18	1	55	14	1051
2014	More than 20 years in the federal public service	21	31	18	7	6	16	0	62	16	570
2011	Less than 3 years in the federal public service	38	31	17	2	1	10	0	77	4	599
2011	3 to 10 years in the federal public service	30	36	15	6	4	10	0	73	11	1710
2011	11 to 20 years in the federal public service	28	37	15	6	4	9	1	72	11	941
2011	More than 20 years in the federal public service	33	37	15	6	3	7	0	75	9	741

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	22	20	14	23	2	42	38	488
2017	3 to 10 years in the federal public service	11	18	19	17	32	2	30	50	929
2017	11 to 20 years in the federal public service	19	22	22	15	21	2	41	37	1134
2017	More than 20 years in the federal public service	24	24	22	12	17	2	48	30	493

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	32	21	9	2	3	67	12	488
2017	3 to 10 years in the federal public service	15	30	27	16	11	1	45	27	930
2017	11 to 20 years in the federal public service	12	23	27	21	15	1	36	37	1136
2017	More than 20 years in the federal public service	10	20	29	19	21	1	30	40	492

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	27	16	6	2	4	75	9	487
2017	3 to 10 years in the federal public service	21	29	24	15	9	2	51	25	928
2017	11 to 20 years in the federal public service	14	27	28	19	11	1	42	30	1136
2017	More than 20 years in the federal public service	8	27	29	18	16	2	37	34	493

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	26	16	9	7	1	4	67	17	488
2017	3 to 10 years in the federal public service	16	27	22	20	13	0	2	44	34	929
2017	11 to 20 years in the federal public service	12	21	24	20	20	1	2	34	41	1138
2017	More than 20 years in the federal public service	13	23	24	18	20	1	2	37	39	492

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	19	9	2	1	9	87	3	487
2017	3 to 10 years in the federal public service	42	28	13	5	4	8	76	10	930
2017	11 to 20 years in the federal public service	34	26	18	9	6	7	64	16	1135
2017	More than 20 years in the federal public service	29	27	18	9	10	6	60	20	492

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	20	8	5	1	67	12	484
2017	3 to 10 years in the federal public service	22	31	25	13	9	1	53	22	929
2017	11 to 20 years in the federal public service	20	27	28	15	8	1	48	24	1138
2017	More than 20 years in the federal public service	22	30	26	13	8	1	53	21	493

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	25	20	7	4	1	2	68	11	485
2017	3 to 10 years in the federal public service	22	33	25	10	6	1	2	57	16	928
2017	11 to 20 years in the federal public service	18	33	25	13	7	1	2	53	21	1138
2017	More than 20 years in the federal public service	21	34	23	12	7	1	2	57	20	490

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	35	17	8	3	1	2	72	11	485
2017	3 to 10 years in the federal public service	18	32	24	17	8	1	1	51	25	924
2017	11 to 20 years in the federal public service	14	30	27	16	10	1	1	46	27	1140
2017	More than 20 years in the federal public service	14	29	29	15	11	1	2	44	27	493

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	27	21	11	6	1	2	61	18	485
2017	3 to 10 years in the federal public service	20	29	22	15	10	1	2	51	26	928
2017	11 to 20 years in the federal public service	18	30	24	15	10	0	2	50	26	1138
2017	More than 20 years in the federal public service	20	32	20	15	10	1	2	54	25	493

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	17	7	2	0	1	73	9	485
2017	3 to 10 years in the federal public service	28	32	21	11	5	0	2	61	17	925
2017	11 to 20 years in the federal public service	24	32	23	11	8	1	2	57	19	1137
2017	More than 20 years in the federal public service	20	34	22	15	7	2	1	56	22	491

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	18	11	5	3	1	80	9	487
2017	3 to 10 years in the federal public service	46	24	14	9	6	2	71	15	930
2017	11 to 20 years in the federal public service	44	23	15	8	6	2	69	15	1138
2017	More than 20 years in the federal public service	49	22	13	7	7	2	73	15	494

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	9	4	2	1	0	3	92	3	486
2017	3 to 10 years in the federal public service	62	17	7	5	4	1	4	84	9	928
2017	11 to 20 years in the federal public service	61	17	8	5	5	1	4	82	10	1139
2017	More than 20 years in the federal public service	62	18	9	4	5	0	2	82	9	494

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	5	5	1	0	1	88	6	484
2017	3 to 10 years in the federal public service	46	31	11	5	4	1	3	79	9	928
2017	11 to 20 years in the federal public service	50	29	10	5	3	0	3	81	8	1139
2017	More than 20 years in the federal public service	51	30	12	3	2	0	1	82	6	490

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	18	7	4	3	0	1	87	6	484
2017	3 to 10 years in the federal public service	51	20	13	7	5	1	3	74	13	928
2017	11 to 20 years in the federal public service	51	22	11	8	6	0	2	75	14	1140
2017	More than 20 years in the federal public service	54	21	10	8	6	1	1	77	14	495

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	5	2	1	0	0	22	95	2	487
2017	3 to 10 years in the federal public service	52	13	4	2	1	0	27	89	5	929
2017	11 to 20 years in the federal public service	49	16	7	3	2	0	24	85	6	1140
2017	More than 20 years in the federal public service	46	17	9	4	1	1	21	81	7	492

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	14	5	1	0	0	5	92	2	484
2017	3 to 10 years in the federal public service	61	21	6	2	1	1	7	89	4	915
2017	11 to 20 years in the federal public service	59	22	9	3	1	0	6	87	4	1138
2017	More than 20 years in the federal public service	55	23	11	3	2	0	5	83	5	489

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	12	11	9	9	0	3	70	19	487
2017	3 to 10 years in the federal public service	55	19	9	6	5	1	4	78	12	930
2017	11 to 20 years in the federal public service	62	19	7	3	3	1	5	87	6	1140
2017	More than 20 years in the federal public service	70	15	5	3	2	1	5	90	5	493

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	24	16	2	2	0	1	79	5	486
2017	3 to 10 years in the federal public service	43	32	13	5	2	0	3	79	8	925
2017	11 to 20 years in the federal public service	48	29	12	4	2	1	4	81	6	1133
2017	More than 20 years in the federal public service	51	27	14	4	2	0	3	80	6	492

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	39	30	6	2	61	9	488
2017	3 to 10 years in the federal public service	8	29	40	16	5	38	22	931
2017	11 to 20 years in the federal public service	7	26	39	19	8	33	27	1141
2017	More than 20 years in the federal public service	8	24	41	19	9	31	28	495

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	37	30	17	1	47	16	485
2017	3 to 10 years in the federal public service	10	20	43	19	8	0	27	30	926
2017	11 to 20 years in the federal public service	10	26	40	17	6	1	23	36	1138
2017	More than 20 years in the federal public service	10	28	39	16	5	1	22	38	492

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	39	14	8	4	8	72	13	488
2017	3 to 10 years in the federal public service	18	40	18	13	7	4	60	21	930
2017	11 to 20 years in the federal public service	18	46	14	10	8	3	67	18	1138
2017	More than 20 years in the federal public service	21	46	15	9	6	4	69	16	492

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	41	13	9	6	4	71	15	488
2017	3 to 10 years in the federal public service	12	35	21	18	11	2	48	30	931
2017	11 to 20 years in the federal public service	10	38	20	16	14	2	49	30	1139
2017	More than 20 years in the federal public service	14	37	18	18	10	3	52	29	492

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	11	89	486
2017	3 to 10 years in the federal public service	19	81	928
2017	11 to 20 years in the federal public service	21	79	1135
2017	More than 20 years in the federal public service	16	84	493
2014	Less than 3 years in the federal public service	9	91	242
2014	3 to 10 years in the federal public service	17	83	1314
2014	11 to 20 years in the federal public service	16	84	1049
2014	More than 20 years in the federal public service	17	83	572

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	59	41	52
2017	3 to 10 years in the federal public service	77	23	170
2017	11 to 20 years in the federal public service	76	24	227
2017	More than 20 years in the federal public service	80	20	76
2014	Less than 3 years in the federal public service	68	32	23
2014	3 to 10 years in the federal public service	73	27	217
2014	11 to 20 years in the federal public service	79	21	165
2014	More than 20 years in the federal public service	74	26	95

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	29	7	7	5	0	0	81	12	32
2017	3 to 10 years in the federal public service	50	37	4	5	2	0	1	88	8	133
2017	11 to 20 years in the federal public service	46	39	5	8	2	0	0	85	11	171
2017	More than 20 years in the federal public service	56	34	3	3	3	0	0	90	7	59
2014	Less than 3 years in the federal public service	31	50	6	6	0	0	6	86	7	16
2014	3 to 10 years in the federal public service	47	29	6	12	5	1	1	77	17	159
2014	11 to 20 years in the federal public service	49	28	11	8	4	0	0	77	12	131
2014	More than 20 years in the federal public service	45	26	4	16	9	0	0	71	25	70

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	21	21	16	16	3	3	22	78	488
2017	3 to 10 years in the federal public service	15	22	21	17	23	2	1	15	85	930
2017	11 to 20 years in the federal public service	26	26	20	10	14	3	1	27	73	1141
2017	More than 20 years in the federal public service	34	28	19	8	9	2	0	35	65	494

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	358
2017	3 to 10 years in the federal public service	31	766
2017	11 to 20 years in the federal public service	19	800
2017	More than 20 years in the federal public service	13	311

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	358
2017	3 to 10 years in the federal public service	41	766
2017	11 to 20 years in the federal public service	30	800
2017	More than 20 years in the federal public service	24	311

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	358
2017	3 to 10 years in the federal public service	26	766
2017	11 to 20 years in the federal public service	19	800
2017	More than 20 years in the federal public service	9	311

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	358
2017	3 to 10 years in the federal public service	57	766
2017	11 to 20 years in the federal public service	58	800
2017	More than 20 years in the federal public service	53	311

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	1	358
2017	3 to 10 years in the federal public service	11	766
2017	11 to 20 years in the federal public service	6	800
2017	More than 20 years in the federal public service	2	311

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	358
2017	3 to 10 years in the federal public service	37	766
2017	11 to 20 years in the federal public service	40	800
2017	More than 20 years in the federal public service	44	311

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	5	50	20	9	5	12	354
2017	3 to 10 years in the federal public service	5	35	22	13	5	20	759
2017	11 to 20 years in the federal public service	5	43	20	9	6	16	771
2017	More than 20 years in the federal public service	6	49	19	7	5	13	303

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	28	9	14	21	3	6	51	39	359
2017	3 to 10 years in the federal public service	7	20	17	20	28	1	7	30	52	770
2017	11 to 20 years in the federal public service	7	20	17	18	27	2	8	30	51	800
2017	More than 20 years in the federal public service	11	22	16	14	27	2	8	37	46	311

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	15	10	20	43	4	5	20	70	360
2017	3 to 10 years in the federal public service	2	6	8	18	60	1	5	8	83	770
2017	11 to 20 years in the federal public service	2	6	11	19	54	3	6	9	79	800
2017	More than 20 years in the federal public service	2	7	14	18	49	3	6	10	74	314

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me