2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 40 4 21 9 0 0 66 30 131
2017 EX-01 32 31 4 23 11 0 0 62 34 75
2017 EX-02 21 54 4 11 11 0 0 75 21 28
2017 EX-03 24 48 5 19 5 0 0 71 24 21
2014 EX 22 48 5 18 7 0 0 70 25 147
2014 EX-01 18 49 3 19 12 0 0 67 31 78
2014 EX-02 33 45 6 17 0 0 0 78 17 36
2014 EX-03 27 38 8 19 8 0 0 65 27 26
2011 EX 45 40 4 9 2 0 0 85 11 206
2011 EX-01 42 41 4 11 2 0 0 83 13 115
2011 EX-02 47 44 0 5 5 0 0 91 9 43
2011 EX-03 46 37 7 10 0 0 0 83 10 41
2008 EX 46 47 0 5 2 0 0 93 7 159
2008 EX-01 46 45 0 5 3 0 0 91 9 93
2008 EX-02 37 60 0 3 0 0 0 97 3 30
2008 EX-03 48 43 0 9 0 0 0 91 9 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 18 7 2 2 2 0 89 4 131
2017 EX-01 66 19 9 3 1 1 0 86 4 75
2017 EX-02 75 18 0 0 4 4 0 96 4 28
2017 EX-03 71 14 5 5 0 5 0 90 5 21
2014 EX 67 25 4 3 1 0 0 92 4 147
2014 EX-01 59 30 6 5 0 0 0 88 5 78
2014 EX-02 78 19 3 0 0 0 0 97 0 36
2014 EX-03 69 27 0 4 0 0 0 96 4 26
2011 EX 80 14 5 0 0 0 1 94 1 206
2011 EX-01 79 12 6 0 1 0 2 93 1 115
2011 EX-02 81 19 0 0 0 0 0 100 0 43
2011 EX-03 80 12 5 2 0 0 0 93 2 41
2008 EX 79 13 4 2 1 1 1 93 3 158
2008 EX-01 77 14 5 2 0 1 0 92 2 93
2008 EX-02 80 7 3 3 3 0 3 90 7 30
2008 EX-03 78 17 4 0 0 0 0 96 0 23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 15 6 7 2 0 1 85 8 131
2017 EX-01 67 16 4 11 1 0 1 84 12 75
2017 EX-02 61 25 11 0 4 0 0 86 4 28
2017 EX-03 86 5 5 5 0 0 0 90 5 21
2014 EX 69 14 6 8 3 0 0 83 11 146
2014 EX-01 61 17 10 9 3 0 0 78 12 78
2014 EX-02 75 14 3 6 3 0 0 89 8 36
2014 EX-03 76 12 0 8 4 0 0 88 12 25
2011 EX 70 16 5 5 4 0 0 86 9 205
2011 EX-01 74 11 6 4 3 0 1 86 8 115
2011 EX-02 58 28 2 7 5 0 0 86 12 43
2011 EX-03 75 13 8 5 0 0 0 88 5 40
2008 EX 70 18 4 5 3 0 1 88 8 159
2008 EX-01 68 17 5 6 3 0 0 85 10 93
2008 EX-02 73 20 0 3 0 0 3 97 3 30
2008 EX-03 65 17 9 4 4 0 0 83 9 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 29 4 9 10 0 0 77 19 131
2017 EX-01 45 28 5 9 12 0 0 73 21 75
2017 EX-02 46 29 4 7 14 0 0 75 21 28
2017 EX-03 71 19 0 10 0 0 0 90 10 21
2014 EX 45 34 3 12 7 0 0 79 18 147
2014 EX-01 42 32 5 15 5 0 0 74 20 78
2014 EX-02 39 44 0 14 3 0 0 83 17 36
2014 EX-03 62 23 0 0 15 0 0 85 15 26
2011 EX 62 25 5 6 2 0 0 87 8 204
2011 EX-01 59 23 8 8 3 0 0 82 11 114
2011 EX-02 64 24 2 10 0 0 0 88 10 42
2011 EX-03 63 34 0 0 2 0 0 98 2 41

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 40 8 9 6 0 0 77 15 131
2017 EX-01 32 41 5 12 9 0 0 73 21 75
2017 EX-02 43 39 7 7 4 0 0 82 11 28
2017 EX-03 52 29 14 5 0 0 0 81 5 21
2014 EX 34 39 8 13 5 0 1 74 18 147
2014 EX-01 27 41 8 18 6 0 0 68 24 78
2014 EX-02 36 42 11 6 3 0 3 80 9 36
2014 EX-03 50 31 8 8 4 0 0 81 12 26
2011 EX 47 37 7 6 2 0 1 85 8 206
2011 EX-01 45 39 7 8 1 0 0 84 9 115
2011 EX-02 40 49 2 2 7 0 0 88 9 43
2011 EX-03 56 22 15 5 0 0 2 80 5 41
2008 EX 37 40 14 4 3 0 3 79 7 158
2008 EX-01 34 41 15 5 3 0 1 76 9 92
2008 EX-02 47 33 13 3 0 0 3 83 3 30
2008 EX-03 30 43 13 0 4 0 9 81 5 23

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 25 7 2 3 0 0 88 5 130
2017 EX-01 55 29 7 4 5 0 0 84 9 75
2017 EX-02 68 21 11 0 0 0 0 89 0 28
2017 EX-03 80 20 0 0 0 0 0 100 0 20
2014 EX 57 33 4 4 3 0 0 89 7 147
2014 EX-01 46 40 5 5 4 0 0 86 9 78
2014 EX-02 66 22 6 3 3 0 0 89 6 36
2014 EX-03 69 31 0 0 0 0 0 100 0 26
2011 EX 65 26 5 2 2 0 0 90 4 206
2011 EX-01 61 31 4 2 2 0 0 92 3 115
2011 EX-02 60 23 12 0 5 0 0 84 5 43
2011 EX-03 76 15 2 5 2 0 0 90 7 41
2008 EX 66 25 4 3 1 0 0 91 4 159
2008 EX-01 62 30 3 3 1 0 0 92 4 93
2008 EX-02 63 30 3 0 3 0 0 93 3 30
2008 EX-03 78 13 9 0 0 0 0 91 0 23

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 31 2 2 4 0 0 92 5 131
2017 EX-01 56 35 1 1 7 0 0 91 8 75
2017 EX-02 57 36 4 4 0 0 0 93 4 28
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 60 33 3 3 1 0 0 93 4 147
2014 EX-01 46 43 4 5 1 0 0 90 6 78
2014 EX-02 75 17 6 0 3 0 0 92 3 36
2014 EX-03 73 27 0 0 0 0 0 100 0 26
2011 EX 68 28 2 1 0 0 0 96 2 206
2011 EX-01 63 34 3 1 0 0 0 97 1 115
2011 EX-02 70 26 0 2 2 0 0 95 5 43
2011 EX-03 76 20 2 2 0 0 0 95 2 41
2008 EX 70 27 1 1 1 0 0 96 3 158
2008 EX-01 62 34 1 2 1 0 0 96 3 92
2008 EX-02 83 13 0 0 3 0 0 97 3 30
2008 EX-03 74 22 4 0 0 0 0 96 0 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 28 7 5 4 0 0 84 9 131
2017 EX-01 48 36 5 5 5 0 0 84 11 75
2017 EX-02 71 7 11 7 4 0 0 79 11 28
2017 EX-03 57 33 5 5 0 0 0 90 5 21
2014 EX 48 35 6 7 2 1 0 85 9 146
2014 EX-01 41 38 6 12 1 1 0 81 13 78
2014 EX-02 57 34 6 0 0 3 0 94 0 35
2014 EX-03 62 27 4 4 4 0 0 88 8 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 33 9 14 15 0 0 63 28 131
2017 EX-01 27 35 8 15 16 0 0 61 31 75
2017 EX-02 47 25 11 14 4 0 0 71 18 28
2017 EX-03 24 33 10 5 29 0 0 57 33 21
2014 EX 24 31 10 20 14 0 0 56 34 147
2014 EX-01 22 27 10 27 14 0 0 49 41 78
2014 EX-02 30 34 17 6 14 0 0 64 19 36
2014 EX-03 23 38 4 19 15 0 0 62 35 26
2011 EX 33 36 7 15 8 0 0 70 23 206
2011 EX-01 32 36 7 17 8 0 0 68 25 115
2011 EX-02 26 42 9 7 14 2 0 69 21 43
2011 EX-03 39 34 5 15 5 0 2 75 20 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 3 2 2 5 16 0 71 18 74 131
2017 EX-01 4 4 3 5 19 0 65 23 69 75
2017 EX-02 4 0 4 7 11 0 75 15 71 28
2017 EX-03 0 0 0 5 19 0 76 0 100 21
2014 EX 6 2 3 5 17 1 65 24 66 147
2014 EX-01 6 0 3 5 18 1 67 20 72 78
2014 EX-02 8 6 6 9 11 0 61 36 50 36
2014 EX-03 4 4 4 4 27 0 58 18 73 26
2011 EX 4 6 5 2 14 0 68 32 51 206
2011 EX-01 5 9 7 3 14 0 62 36 45 115
2011 EX-02 0 0 5 0 16 2 77 0 78 43
2011 EX-03 7 2 2 2 10 0 76 40 50 41
2008 EX 4 6 6 6 17 0 61 26 60 159
2008 EX-01 4 9 5 8 19 0 55 29 60 93
2008 EX-02 3 7 3 7 10 0 70 33 56 30
2008 EX-03 4 0 4 4 13 0 74 17 67 23

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 35 4 2 4 0 0 90 6 130
2017 EX-01 51 34 4 4 7 0 0 85 11 74
2017 EX-02 57 39 4 0 0 0 0 96 0 28
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 36 47 5 8 4 0 0 83 12 147
2014 EX-01 23 55 5 12 5 0 0 78 17 78
2014 EX-02 53 36 6 3 3 0 0 89 6 36
2014 EX-03 50 42 4 4 0 0 0 92 4 26
2011 EX 57 32 4 3 3 0 0 90 6 206
2011 EX-01 53 40 3 3 2 0 0 93 4 115
2011 EX-02 51 28 9 7 2 2 0 81 10 43
2011 EX-03 71 17 5 0 7 0 0 88 7 41
2008 EX 60 33 1 3 2 0 0 94 5 159
2008 EX-01 54 40 1 4 1 0 0 94 5 93
2008 EX-02 63 30 0 0 7 0 0 93 7 30
2008 EX-03 78 17 0 4 0 0 0 96 4 23

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 44 11 5 9 0 0 75 15 131
2017 EX-01 25 43 17 5 9 0 0 68 15 75
2017 EX-02 36 50 4 0 11 0 0 86 11 28
2017 EX-03 48 33 0 10 10 0 0 81 19 21
2014 EX 22 39 17 9 12 0 1 62 21 147
2014 EX-01 13 40 19 9 18 0 1 53 27 78
2014 EX-02 36 28 19 14 3 0 0 64 17 36
2014 EX-03 27 54 12 4 4 0 0 81 8 26
2011 EX 29 41 12 10 9 0 0 69 19 206
2011 EX-01 24 43 14 10 8 0 0 68 18 115
2011 EX-02 21 40 12 12 16 0 0 60 28 43
2011 EX-03 46 32 7 10 5 0 0 78 15 41

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 35 9 9 5 0 0 77 14 131
2017 EX-01 33 40 11 11 5 0 0 73 16 75
2017 EX-02 47 25 7 14 7 0 0 71 21 28
2017 EX-03 62 33 5 0 0 0 0 95 0 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 28 5 1 2 0 0 92 3 131
2017 EX-01 62 28 5 0 4 0 0 91 4 75
2017 EX-02 57 39 4 0 0 0 0 96 0 28
2017 EX-03 81 10 5 5 0 0 0 90 5 21
2014 EX 61 29 5 3 3 0 0 90 5 147
2014 EX-01 46 38 6 5 4 0 0 85 9 78
2014 EX-02 78 17 3 0 3 0 0 94 3 36
2014 EX-03 73 27 0 0 0 0 0 100 0 26
2011 EX 60 32 5 2 0 0 0 92 3 206
2011 EX-01 57 34 7 2 0 0 0 91 2 115
2011 EX-02 51 37 5 5 2 0 0 88 7 43
2011 EX-03 71 24 2 2 0 0 0 95 2 41
2008 EX 73 22 2 1 2 0 0 95 3 159
2008 EX-01 71 24 2 1 2 0 0 95 3 93
2008 EX-02 80 13 3 0 3 0 0 93 3 30
2008 EX-03 74 22 0 4 0 0 0 96 4 23

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 34 6 5 9 0 0 80 14 130
2017 EX-01 41 35 8 4 12 0 0 76 16 75
2017 EX-02 45 41 4 7 4 0 0 85 11 27
2017 EX-03 62 24 5 5 5 0 0 86 10 21

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 28 5 2 2 0 0 92 3 131
2017 EX-01 58 29 7 3 3 0 0 88 5 75
2017 EX-02 61 36 4 0 0 0 0 96 0 28
2017 EX-03 90 10 0 0 0 0 0 100 0 21
2014 EX 67 26 5 1 1 0 0 93 2 147
2014 EX-01 59 31 6 3 1 0 0 90 4 78
2014 EX-02 69 22 8 0 0 0 0 92 0 36
2014 EX-03 81 19 0 0 0 0 0 100 0 26
2011 EX 71 25 3 0 1 0 0 96 1 206
2011 EX-01 70 27 3 0 1 0 0 97 1 115
2011 EX-02 67 28 5 0 0 0 0 95 0 43
2011 EX-03 78 17 2 0 2 0 0 95 2 41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 38 2 6 3 0 0 88 9 130
2017 EX-01 47 39 4 5 4 0 0 86 10 74
2017 EX-02 57 29 0 11 4 0 0 86 14 28
2017 EX-03 52 43 0 5 0 0 0 95 5 21
2014 EX 41 38 8 7 5 0 0 80 12 147
2014 EX-01 31 40 12 9 9 0 0 71 18 78
2014 EX-02 53 34 6 6 3 0 0 86 8 36
2014 EX-03 54 46 0 0 0 0 0 100 0 26
2011 EX 51 39 4 5 1 0 0 90 6 206
2011 EX-01 50 43 3 5 0 0 0 92 5 115
2011 EX-02 40 47 5 5 5 0 0 86 9 43
2011 EX-03 61 24 10 5 0 0 0 85 5 41

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 31 8 8 5 0 0 80 12 131
2017 EX-01 42 35 8 11 4 0 0 77 15 75
2017 EX-02 54 29 7 4 7 0 0 82 11 28
2017 EX-03 62 24 5 5 5 0 0 86 10 21
2014 EX 40 37 9 7 7 0 0 77 14 147
2014 EX-01 24 41 13 9 13 0 0 65 22 78
2014 EX-02 64 25 6 3 3 0 0 89 6 36
2014 EX-03 50 46 0 4 0 0 0 96 4 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 32 11 11 5 0 0 72 17 131
2017 EX-01 40 28 13 13 5 0 0 68 19 75
2017 EX-02 54 18 7 11 11 0 0 71 21 28
2017 EX-03 29 62 5 5 0 0 0 90 5 21
2014 EX 33 31 10 16 10 0 0 65 26 147
2014 EX-01 17 35 13 19 17 0 0 51 36 78
2014 EX-02 53 22 6 14 6 0 0 75 19 36
2014 EX-03 50 42 4 4 0 0 0 92 4 26
2011 EX 45 37 10 6 2 0 0 82 8 205
2011 EX-01 42 35 14 8 2 0 0 77 10 115
2011 EX-02 43 38 7 7 5 0 0 81 12 42
2011 EX-03 51 41 2 2 0 0 2 95 3 41

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 33 8 2 4 0 0 87 5 129
2017 EX-01 51 34 7 1 7 0 0 85 8 74
2017 EX-02 54 32 11 4 0 0 0 86 4 28
2017 EX-03 62 33 5 0 0 0 0 95 0 21
2014 EX 46 37 6 7 3 0 0 83 11 147
2014 EX-01 33 45 5 13 4 0 0 78 17 78
2014 EX-02 58 28 11 0 3 0 0 86 3 36
2014 EX-03 58 38 0 4 0 0 0 96 4 26
2011 EX 54 35 4 4 2 0 0 90 6 206
2011 EX-01 51 41 2 4 2 0 0 92 6 115
2011 EX-02 42 40 9 5 2 2 0 83 7 43
2011 EX-03 71 20 5 2 2 0 0 90 5 41
2008 EX 65 28 3 3 1 0 0 92 4 159
2008 EX-01 59 32 4 4 0 0 0 91 4 93
2008 EX-02 70 23 0 3 3 0 0 93 7 30
2008 EX-03 78 17 4 0 0 0 0 96 0 23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 24 24 24 19 0 3 31 44 131
2017 EX-01 9 23 27 20 20 0 1 32 41 75
2017 EX-02 4 29 32 21 11 0 4 33 33 28
2017 EX-03 0 29 14 29 24 0 5 30 55 21
2014 EX 9 18 24 23 25 0 1 27 48 147
2014 EX-01 8 22 26 19 26 0 0 29 45 78
2014 EX-02 11 14 19 34 19 0 3 26 55 36
2014 EX-03 12 15 31 12 31 0 0 27 42 26
2011 EX 6 22 27 21 20 0 3 30 43 206
2011 EX-01 9 21 30 19 19 0 2 30 39 115
2011 EX-02 2 23 16 28 26 0 5 27 56 43
2011 EX-03 5 22 29 20 20 0 5 28 41 41
2008 EX 6 18 31 23 20 0 2 24 44 159
2008 EX-01 8 18 35 19 18 0 1 26 38 93
2008 EX-02 3 17 23 30 27 0 0 20 57 30
2008 EX-03 4 26 17 30 13 0 9 33 48 23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 27 46 17 2 0 0 19 35 131
2017 EX-01 11 25 44 17 3 0 0 20 36 75
2017 EX-02 4 25 46 22 4 0 0 25 29 28
2017 EX-03 5 33 52 10 0 0 0 10 38 21
2014 EX 12 33 36 14 4 0 1 18 46 147
2014 EX-01 13 36 37 9 5 0 0 14 49 78
2014 EX-02 11 31 41 11 3 0 3 14 43 36
2014 EX-03 8 31 23 31 4 0 4 36 40 26
2011 EX 8 24 50 14 2 0 1 17 33 206
2011 EX-01 5 28 54 11 2 0 0 13 33 115
2011 EX-02 16 26 44 9 2 0 2 12 43 43
2011 EX-03 7 15 44 24 5 0 5 31 23 41
2008 EX 9 29 47 9 5 0 1 14 38 158
2008 EX-01 11 27 50 9 3 0 0 12 38 92
2008 EX-02 10 40 40 10 0 0 0 10 50 30
2008 EX-03 4 22 43 9 13 0 9 24 29 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 18 41 24 7 2 1 31 27 131
2017 EX-01 11 20 43 19 8 0 0 26 31 75
2017 EX-02 7 14 36 32 4 7 0 38 23 28
2017 EX-03 5 10 48 24 10 0 5 35 15 21
2014 EX 8 27 35 20 8 0 1 29 36 147
2014 EX-01 9 35 32 14 10 0 0 24 44 78
2014 EX-02 11 25 33 25 3 0 3 29 37 36
2014 EX-03 4 8 42 35 12 0 0 46 12 26
2011 EX 3 16 32 39 8 1 1 48 19 206
2011 EX-01 3 20 37 34 6 1 0 40 23 115
2011 EX-02 9 16 26 35 9 2 2 46 27 43
2011 EX-03 0 5 24 56 10 0 5 69 5 41
2008 EX 10 20 38 24 7 0 1 31 31 157
2008 EX-01 15 26 32 22 3 0 1 26 42 91
2008 EX-02 7 20 40 27 7 0 0 33 27 30
2008 EX-03 0 4 52 35 9 0 0 43 4 23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 27 36 15 2 1 0 17 46 131
2017 EX-01 23 31 32 12 3 0 0 15 54 75
2017 EX-02 14 25 43 14 0 4 0 15 41 28
2017 EX-03 14 19 33 29 5 0 0 33 33 21
2014 EX 27 27 30 12 4 0 1 16 54 147
2014 EX-01 37 22 27 10 4 0 0 14 59 78
2014 EX-02 17 42 30 8 0 0 3 9 60 36
2014 EX-03 12 23 27 23 12 0 4 36 36 26
2011 EX 16 25 34 19 5 0 0 24 41 206
2011 EX-01 19 21 37 18 4 0 0 23 40 115
2011 EX-02 16 37 28 14 5 0 0 19 53 43
2011 EX-03 7 27 34 22 7 0 2 30 35 41
2008 EX 11 31 31 23 4 0 0 27 42 158
2008 EX-01 15 36 28 16 4 0 0 21 51 92
2008 EX-02 7 27 33 33 0 0 0 33 33 30
2008 EX-03 0 30 30 35 4 0 0 39 30 23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 18 25 43 12 1 1 0 13 44 131
2017 EX-01 19 21 45 13 1 0 0 15 40 75
2017 EX-02 11 21 47 18 0 4 0 18 33 28
2017 EX-03 29 38 29 5 0 0 0 5 67 21
2014 EX 21 36 31 10 1 0 1 11 58 147
2014 EX-01 24 41 26 5 3 0 1 8 66 78
2014 EX-02 22 28 36 11 0 0 3 11 52 36
2014 EX-03 12 35 31 23 0 0 0 23 46 26
2011 EX 16 32 40 12 0 0 0 12 48 205
2011 EX-01 14 34 43 9 0 0 0 9 48 114
2011 EX-02 28 28 28 16 0 0 0 16 56 43
2011 EX-03 10 27 44 17 0 0 2 18 38 41
2008 EX 12 35 39 12 3 0 0 15 47 158
2008 EX-01 18 30 36 14 1 0 0 15 49 92
2008 EX-02 3 60 30 7 0 0 0 7 63 30
2008 EX-03 4 26 52 13 4 0 0 17 30 23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 24 32 16 3 0 1 19 48 131
2017 EX-01 20 24 37 16 3 0 0 19 44 75
2017 EX-02 21 14 32 21 7 0 4 30 37 28
2017 EX-03 38 38 14 10 0 0 0 10 76 21
2014 EX 29 32 29 7 1 0 2 8 62 147
2014 EX-01 36 32 24 4 3 0 1 7 69 78
2014 EX-02 17 39 36 6 0 0 3 6 57 36
2014 EX-03 27 27 23 19 0 0 4 20 56 26
2011 EX 23 35 31 10 0 0 1 11 58 206
2011 EX-01 24 39 26 10 0 0 1 10 64 115
2011 EX-02 33 30 28 9 0 0 0 9 63 43
2011 EX-03 12 29 41 12 2 0 2 15 43 41
2008 EX 21 34 30 12 3 0 1 15 55 158
2008 EX-01 26 36 28 9 1 0 0 10 62 92
2008 EX-02 17 33 37 13 0 0 0 13 50 30
2008 EX-03 9 26 35 22 4 0 4 27 36 23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 17 46 16 6 1 0 22 31 130
2017 EX-01 17 13 52 13 4 0 0 17 31 75
2017 EX-02 11 11 41 22 11 4 0 35 23 27
2017 EX-03 10 38 29 14 10 0 0 24 48 21
2014 EX 15 17 41 20 5 1 1 25 33 147
2014 EX-01 17 14 42 18 8 1 0 26 31 78
2014 EX-02 14 30 28 25 0 0 3 26 46 36
2014 EX-03 15 8 46 23 4 0 4 28 24 26
2011 EX 8 18 42 21 8 0 2 30 27 206
2011 EX-01 10 17 43 22 6 1 1 28 28 115
2011 EX-02 9 30 33 21 7 0 0 28 40 43
2011 EX-03 0 12 49 20 12 0 7 34 13 41
2008 EX 15 22 38 20 6 0 1 25 36 158
2008 EX-01 22 17 42 14 4 0 0 18 39 92
2008 EX-02 7 20 50 23 0 0 0 23 27 30
2008 EX-03 4 30 13 43 4 0 4 50 36 23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 28 31 7 2 0 0 9 60 130
2017 EX-01 40 24 28 5 3 0 0 8 64 75
2017 EX-02 18 32 43 4 4 0 0 7 50 28
2017 EX-03 29 29 24 19 0 0 0 19 57 21
2014 EX 29 38 24 5 3 0 1 8 68 147
2014 EX-01 39 33 22 4 3 0 0 6 72 78
2014 EX-02 19 48 22 8 0 0 3 9 69 36
2014 EX-03 19 35 27 8 8 0 4 16 56 26
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 20 4 6 2 0 3 87 9 131
2017 EX-01 65 16 4 8 4 0 3 83 12 75
2017 EX-02 61 32 0 4 0 0 4 96 4 28
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 74 15 5 4 0 0 1 90 4 147
2014 EX-01 71 17 9 4 0 0 0 87 4 78
2014 EX-02 78 11 3 3 0 0 6 94 3 36
2014 EX-03 77 15 0 8 0 0 0 92 8 26
2011 EX 77 13 4 3 2 0 0 90 5 205
2011 EX-01 77 12 7 3 1 0 1 89 4 115
2011 EX-02 69 17 2 5 7 0 0 86 12 42
2011 EX-03 85 10 0 5 0 0 0 95 5 41
2008 EX 68 16 5 6 1 0 3 87 8 158
2008 EX-01 65 18 6 8 1 0 2 85 9 93
2008 EX-02 72 10 3 7 3 0 3 86 11 29
2008 EX-03 83 13 4 0 0 0 0 96 0 23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 49 8 8 5 1 2 79 13 130
2017 EX-01 21 49 9 11 7 1 1 72 18 74
2017 EX-02 47 36 11 4 4 0 0 82 7 28
2017 EX-03 29 62 5 5 0 0 0 90 5 21
2014 EX 39 33 12 10 4 0 1 74 15 147
2014 EX-01 28 36 19 12 4 0 1 65 16 78
2014 EX-02 47 28 3 14 6 0 3 77 20 36
2014 EX-03 62 27 4 4 4 0 0 88 8 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 28 2 4 4 0 1 90 8 131
2017 EX-01 56 30 3 7 5 0 0 85 12 75
2017 EX-02 75 21 0 0 4 0 0 96 4 28
2017 EX-03 67 33 0 0 0 0 0 100 0 21
2014 EX 58 24 8 5 4 0 1 82 10 147
2014 EX-01 53 27 9 6 5 0 0 80 12 78
2014 EX-02 55 23 8 8 3 0 3 80 11 36
2014 EX-03 73 15 8 0 4 0 0 88 4 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 43 6 5 2 1 1 87 7 130
2017 EX-01 37 47 8 4 4 0 0 84 8 75
2017 EX-02 54 32 0 11 0 4 0 89 11 28
2017 EX-03 52 38 10 0 0 0 0 90 0 21
2014 EX 38 42 7 9 3 0 1 80 13 147
2014 EX-01 28 50 6 12 4 0 0 78 15 78
2014 EX-02 41 28 9 14 6 0 3 71 20 36
2014 EX-03 69 31 0 0 0 0 0 100 0 26
2011 EX 50 40 4 4 2 0 0 90 6 206
2011 EX-01 50 40 4 4 2 0 0 90 6 115
2011 EX-02 42 44 7 5 2 0 0 86 7 43
2011 EX-03 56 39 0 2 2 0 0 95 5 41
2008 EX 57 34 1 5 3 0 0 91 8 158
2008 EX-01 51 40 0 8 2 0 0 90 10 93
2008 EX-02 72 17 3 0 7 0 0 90 7 29
2008 EX-03 57 39 4 0 0 0 0 96 0 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 31 3 3 5 0 2 89 8 131
2017 EX-01 49 37 3 4 7 0 0 87 11 75
2017 EX-02 64 25 4 4 4 0 0 89 7 28
2017 EX-03 76 19 5 0 0 0 0 95 0 21
2014 EX 57 23 11 5 2 1 1 81 8 147
2014 EX-01 44 31 13 9 3 1 0 75 12 78
2014 EX-02 61 20 11 3 3 0 3 83 6 36
2014 EX-03 85 12 4 0 0 0 0 96 0 26
2011 EX 64 25 5 4 1 0 0 89 5 206
2011 EX-01 62 27 6 3 1 1 0 89 4 115
2011 EX-02 53 28 7 7 5 0 0 81 12 43
2011 EX-03 76 20 2 2 0 0 0 95 2 41
2008 EX 68 23 3 4 2 0 0 91 6 157
2008 EX-01 64 26 3 5 1 0 0 90 7 92
2008 EX-02 69 17 7 3 3 0 0 86 7 29
2008 EX-03 83 17 0 0 0 0 0 100 0 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 43 13 16 4 0 2 67 20 131
2017 EX-01 21 44 11 16 7 0 1 66 23 75
2017 EX-02 43 25 18 14 0 0 0 68 14 28
2017 EX-03 10 57 14 19 0 0 0 67 19 21
2014 EX 18 44 16 12 7 2 1 63 20 147
2014 EX-01 13 40 18 17 10 3 0 54 28 78
2014 EX-02 19 39 17 11 8 3 3 61 21 36
2014 EX-03 31 50 15 4 0 0 0 81 4 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 45 5 4 3 0 1 88 7 130
2017 EX-01 38 46 7 5 4 0 0 84 9 75
2017 EX-02 68 29 0 4 0 0 0 96 4 28
2017 EX-03 35 50 10 0 5 0 0 85 5 20
2014 EX 43 40 7 6 3 0 1 84 9 147
2014 EX-01 32 48 9 8 4 0 0 80 12 78
2014 EX-02 47 28 11 8 3 0 3 77 11 36
2014 EX-03 65 35 0 0 0 0 0 100 0 26
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 35 10 9 9 0 0 71 18 130
2017 EX-01 28 38 11 12 11 0 0 66 23 74
2017 EX-02 43 36 4 11 7 0 0 79 18 28
2017 EX-03 57 19 14 0 10 0 0 76 10 21
2014 EX 32 35 14 10 9 0 0 67 19 147
2014 EX-01 22 33 22 10 13 0 0 55 23 78
2014 EX-02 44 37 3 14 3 0 0 81 17 36
2014 EX-03 46 35 8 8 4 0 0 81 12 26
2011 EX 34 40 10 7 8 1 0 75 15 206
2011 EX-01 30 40 14 8 6 2 0 72 14 115
2011 EX-02 33 35 7 12 14 0 0 67 26 43
2011 EX-03 46 41 2 2 7 0 0 88 10 41
2008 EX 35 40 8 11 6 0 0 75 17 157
2008 EX-01 32 41 10 11 6 0 0 73 17 93
2008 EX-02 32 36 11 14 7 0 0 68 21 28
2008 EX-03 48 39 4 9 0 0 0 87 9 23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 25 10 2 8 1 0 80 10 130
2017 EX-01 49 27 11 3 10 1 0 77 12 74
2017 EX-02 57 29 7 0 7 0 0 86 7 28
2017 EX-03 71 10 10 5 5 0 0 81 10 21
2014 EX 40 29 14 8 7 3 0 71 15 147
2014 EX-01 23 32 18 10 10 6 0 59 22 78
2014 EX-02 61 20 8 8 3 0 0 81 11 36
2014 EX-03 54 35 4 4 4 0 0 88 8 26
2011 EX 50 27 6 5 7 3 1 81 13 206
2011 EX-01 45 30 9 8 4 3 1 78 13 115
2011 EX-02 53 23 2 2 16 2 0 79 19 43
2011 EX-03 56 24 5 2 5 5 2 87 8 41
2008 EX 49 34 6 5 4 2 0 84 10 157
2008 EX-01 45 34 8 8 4 2 0 80 12 92
2008 EX-02 41 41 7 3 3 3 0 86 7 29
2008 EX-03 65 35 0 0 0 0 0 100 0 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 30 6 5 7 0 0 82 12 131
2017 EX-01 48 30 7 7 9 0 0 77 16 75
2017 EX-02 57 29 7 0 7 0 0 86 7 28
2017 EX-03 57 38 0 5 0 0 0 95 5 21
2014 EX 47 25 9 10 8 1 0 73 18 147
2014 EX-01 32 29 12 12 15 0 0 62 27 78
2014 EX-02 61 17 6 14 0 3 0 80 14 36
2014 EX-03 65 27 4 4 0 0 0 92 4 26
2011 EX 47 31 7 7 8 0 0 78 16 206
2011 EX-01 42 34 10 8 6 0 0 76 14 115
2011 EX-02 44 30 5 7 14 0 0 74 21 43
2011 EX-03 59 24 0 7 10 0 0 83 17 41
2008 EX 47 36 4 10 3 0 0 83 13 156
2008 EX-01 43 37 4 12 3 0 0 80 15 91
2008 EX-02 45 38 3 10 3 0 0 83 14 29
2008 EX-03 57 39 4 0 0 0 0 96 0 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 9 5 2 2 0 1 91 4 130
2017 EX-01 79 11 7 1 1 0 1 90 3 75
2017 EX-02 86 7 0 0 7 0 0 93 7 28
2017 EX-03 90 5 0 5 0 0 0 95 5 21
2014 EX 85 10 3 3 0 0 0 95 3 146
2014 EX-01 84 10 4 1 0 0 0 95 1 77
2014 EX-02 92 6 0 3 0 0 0 97 3 36
2014 EX-03 77 15 4 4 0 0 0 92 4 26
2011 EX 86 8 3 1 0 0 1 95 2 206
2011 EX-01 80 11 5 2 0 0 2 93 2 115
2011 EX-02 91 5 0 2 2 0 0 95 5 43
2011 EX-03 100 0 0 0 0 0 0 100 0 41
2008 EX 82 8 6 2 0 0 3 92 2 158
2008 EX-01 81 8 9 1 0 0 2 90 1 93
2008 EX-02 86 3 3 3 0 0 3 93 4 29
2008 EX-03 91 4 0 4 0 0 0 96 4 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 24 8 2 8 3 21 76 13 131
2017 EX-01 32 23 11 3 11 4 17 70 17 75
2017 EX-02 43 21 11 0 4 0 21 82 5 28
2017 EX-03 29 24 0 0 10 5 33 85 15 21
2014 EX 31 22 11 5 8 3 20 69 17 147
2014 EX-01 23 22 10 6 12 5 22 61 25 78
2014 EX-02 45 17 11 6 3 3 17 76 11 36
2014 EX-03 38 35 12 0 4 0 12 83 4 26
2011 EX 27 30 8 6 4 4 21 76 13 206
2011 EX-01 29 30 10 7 3 3 19 74 12 115
2011 EX-02 19 30 9 5 7 9 21 70 17 43
2011 EX-03 34 27 2 5 2 2 27 86 10 41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 24 5 9 9 0 0 77 18 131
2017 EX-01 50 23 4 11 12 0 0 73 23 75
2017 EX-02 61 18 7 11 4 0 0 79 14 28
2017 EX-03 52 29 5 5 10 0 0 81 14 21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 17 15 6 9 1 0 71 15 130
2017 EX-01 47 20 12 9 10 1 0 68 19 74
2017 EX-02 61 11 21 0 7 0 0 71 7 28
2017 EX-03 62 14 10 5 10 0 0 76 14 21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 28 9 5 7 1 0 78 12 131
2017 EX-01 45 28 11 7 8 1 0 74 15 75
2017 EX-02 57 21 11 4 7 0 0 79 11 28
2017 EX-03 62 24 5 5 5 0 0 86 10 21
2014 EX 41 29 9 12 7 1 1 71 19 147
2014 EX-01 33 28 8 15 13 1 1 63 29 78
2014 EX-02 52 25 11 11 0 0 0 78 11 36
2014 EX-03 50 38 8 4 0 0 0 88 4 26
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 37 16 7 6 2 1 70 14 128
2017 EX-01 31 34 16 8 8 1 0 67 17 73
2017 EX-02 41 26 19 4 7 4 0 69 12 27
2017 EX-03 29 57 14 0 0 0 0 86 0 21
2014 EX 28 32 21 10 6 1 1 61 17 141
2014 EX-01 17 30 28 13 8 1 3 49 22 76
2014 EX-02 41 28 16 6 6 3 0 71 13 32
2014 EX-03 38 38 15 4 4 0 0 77 8 26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 37 10 8 9 2 1 72 18 131
2017 EX-01 28 36 12 8 13 3 0 66 22 75
2017 EX-02 36 36 7 14 4 4 0 74 18 28
2017 EX-03 43 48 0 5 5 0 0 90 10 21
2014 EX 31 39 13 10 7 1 0 70 17 147
2014 EX-01 22 35 19 12 10 3 0 58 22 78
2014 EX-02 39 36 6 14 6 0 0 75 20 36
2014 EX-03 42 54 4 0 0 0 0 96 0 26
2011 EX 44 37 9 6 4 0 0 81 11 206
2011 EX-01 36 41 8 10 6 0 0 77 16 115
2011 EX-02 37 44 12 5 2 0 0 81 7 43
2011 EX-03 66 22 10 0 2 0 0 88 2 41

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 41 10 8 9 1 1 73 17 131
2017 EX-01 29 41 9 7 12 1 0 72 19 75
2017 EX-02 21 47 18 7 7 0 0 68 14 28
2017 EX-03 43 43 5 5 5 0 0 86 10 21
2014 EX 29 41 12 12 5 0 0 70 18 147
2014 EX-01 15 41 18 19 6 0 0 57 26 78
2014 EX-02 44 34 9 6 8 0 0 78 14 36
2014 EX-03 42 54 4 0 0 0 0 96 0 26
2011 EX 39 40 10 5 4 0 1 80 9 206
2011 EX-01 33 45 10 6 6 0 0 78 12 115
2011 EX-02 33 44 14 5 5 0 0 77 9 43
2011 EX-03 59 27 10 2 0 0 2 88 3 41
2008 EX 31 46 6 11 5 0 1 78 16 158
2008 EX-01 27 45 8 14 6 0 0 72 20 93
2008 EX-02 24 59 10 3 3 0 0 83 7 29
2008 EX-03 35 52 0 9 0 0 4 91 9 23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 36 18 14 10 0 1 58 24 131
2017 EX-01 17 37 17 15 13 0 0 55 28 75
2017 EX-02 18 36 21 18 7 0 0 54 25 28
2017 EX-03 38 38 14 5 5 0 0 76 10 21
2014 EX 18 42 13 19 7 1 0 60 27 147
2014 EX-01 12 28 19 31 9 1 0 40 40 78
2014 EX-02 25 50 9 8 8 0 0 75 17 36
2014 EX-03 31 62 4 4 0 0 0 92 4 26
2011 EX 23 53 12 9 3 0 0 77 12 206
2011 EX-01 19 54 14 10 3 0 0 73 13 115
2011 EX-02 21 56 7 12 5 0 0 77 16 43
2011 EX-03 37 46 12 2 2 0 0 83 5 41
2008 EX 17 52 10 15 6 0 0 69 21 158
2008 EX-01 16 46 14 19 4 0 0 62 24 93
2008 EX-02 14 62 7 10 7 0 0 76 17 29
2008 EX-03 17 65 4 9 4 0 0 83 13 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 28 18 8 11 2 1 62 20 131
2017 EX-01 33 25 15 11 13 3 0 60 25 75
2017 EX-02 21 43 18 4 11 4 0 67 15 28
2017 EX-03 33 29 33 0 5 0 0 62 5 21
2014 EX 31 30 16 11 10 2 0 62 22 147
2014 EX-01 19 30 20 12 15 4 0 51 28 78
2014 EX-02 47 25 8 12 8 0 0 72 20 36
2014 EX-03 42 35 12 12 0 0 0 77 12 26
2011 EX 45 33 11 6 3 2 0 80 9 206
2011 EX-01 42 35 13 5 3 2 0 78 9 115
2011 EX-02 40 35 14 7 2 2 0 76 10 43
2011 EX-03 56 29 5 5 2 2 0 88 8 41
2008 EX 33 43 9 9 6 0 0 76 15 158
2008 EX-01 31 41 10 12 6 0 0 72 18 93
2008 EX-02 28 45 7 14 7 0 0 72 21 29
2008 EX-03 43 48 9 0 0 0 0 91 0 23

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 45 12 13 5 0 1 69 18 131
2017 EX-01 23 43 13 12 9 0 0 65 21 75
2017 EX-02 11 61 7 21 0 0 0 71 21 28
2017 EX-03 38 43 14 5 0 0 0 81 5 21
2014 EX 21 43 13 16 7 1 0 64 23 147
2014 EX-01 13 37 20 19 9 1 0 51 29 78
2014 EX-02 28 44 3 17 8 0 0 72 25 36
2014 EX-03 38 54 4 4 0 0 0 92 4 26
2011 EX 31 44 11 10 4 0 0 75 14 206
2011 EX-01 27 45 14 10 4 0 0 72 14 115
2011 EX-02 30 35 9 19 7 0 0 65 26 43
2011 EX-03 41 46 5 5 0 2 0 90 5 41
2008 EX 22 48 6 21 3 0 1 70 24 158
2008 EX-01 20 51 7 20 3 0 0 71 23 92
2008 EX-02 17 43 3 33 3 0 0 60 37 30
2008 EX-03 26 52 9 13 0 0 0 78 13 23
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 50 11 13 5 0 0 71 18 131
2017 EX-01 18 51 8 19 4 0 0 69 23 75
2017 EX-02 21 50 11 7 11 0 0 71 18 28
2017 EX-03 29 48 19 5 0 0 0 76 5 21
2014 EX 27 42 13 16 3 0 0 69 18 147
2014 EX-01 17 42 17 19 5 0 0 59 24 78
2014 EX-02 28 45 11 17 0 0 0 72 17 36
2014 EX-03 46 42 4 8 0 0 0 88 8 26
2011 EX 27 50 11 9 2 0 0 77 12 206
2011 EX-01 22 53 15 10 1 0 0 75 10 115
2011 EX-02 26 47 7 12 9 0 0 72 21 43
2011 EX-03 37 49 7 7 0 0 0 85 7 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 40 8 2 2 0 0 88 4 130
2017 EX-01 44 44 5 4 3 0 0 88 7 75
2017 EX-02 43 39 18 0 0 0 0 82 0 28
2017 EX-03 60 40 0 0 0 0 0 100 0 20
2014 EX 42 44 10 4 0 0 0 86 4 147
2014 EX-01 32 52 10 5 0 0 0 85 5 78
2014 EX-02 55 28 11 6 0 0 0 83 6 36
2014 EX-03 62 31 8 0 0 0 0 92 0 26
2011 EX 43 44 8 3 1 1 0 88 4 206
2011 EX-01 40 46 10 3 0 0 0 86 3 115
2011 EX-02 42 44 5 5 2 2 0 88 7 43
2011 EX-03 54 37 5 0 2 2 0 93 3 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 31 5 2 4 1 0 88 6 131
2017 EX-01 52 32 5 3 7 1 0 85 10 75
2017 EX-02 57 29 11 4 0 0 0 86 4 28
2017 EX-03 71 29 0 0 0 0 0 100 0 21
2014 EX 50 33 9 6 2 1 0 83 8 147
2014 EX-01 35 40 13 9 4 0 0 74 13 78
2014 EX-02 61 25 6 6 0 3 0 88 6 36
2014 EX-03 81 19 0 0 0 0 0 100 0 26
2011 EX 59 29 5 3 2 1 0 89 6 206
2011 EX-01 57 33 5 3 2 1 0 90 4 115
2011 EX-02 51 28 7 2 7 5 0 83 10 43
2011 EX-03 68 24 2 5 0 0 0 93 5 41
2008 EX 56 27 7 4 3 2 0 85 8 158
2008 EX-01 49 28 10 5 4 3 0 80 10 93
2008 EX-02 69 24 0 3 3 0 0 93 7 29
2008 EX-03 57 35 4 4 0 0 0 91 4 23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 40 6 9 5 1 0 79 14 129
2017 EX-01 37 37 8 9 7 1 0 75 17 74
2017 EX-02 30 48 0 19 4 0 0 78 22 27
2017 EX-03 52 38 10 0 0 0 0 90 0 21
2014 EX 38 37 12 9 3 1 0 76 12 147
2014 EX-01 30 35 19 13 4 0 0 64 17 78
2014 EX-02 52 28 9 6 3 3 0 82 9 36
2014 EX-03 50 50 0 0 0 0 0 100 0 26
2011 EX 41 44 7 6 2 0 0 85 8 206
2011 EX-01 40 43 9 6 3 0 0 83 9 115
2011 EX-02 35 53 0 7 5 0 0 88 12 43
2011 EX-03 44 44 10 2 0 0 0 88 2 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 26 12 10 15 4 12 56 29 130
2017 EX-01 20 29 11 12 16 5 7 56 32 75
2017 EX-02 21 22 21 4 14 0 18 52 22 28
2017 EX-03 24 19 5 10 14 5 24 60 33 21
2014 EX 20 20 16 14 11 5 14 49 30 147
2014 EX-01 13 15 23 14 15 8 12 35 36 78
2014 EX-02 39 25 9 14 8 6 0 67 24 36
2014 EX-03 19 23 12 15 4 0 27 58 26 26
2011 EX 28 20 12 13 10 5 12 58 27 206
2011 EX-01 24 21 14 12 10 6 12 55 28 115
2011 EX-02 28 21 12 14 14 7 5 55 32 43
2011 EX-03 39 20 7 12 2 0 20 73 18 41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 22 11 9 2 0 2 77 12 131
2017 EX-01 48 24 14 10 1 0 3 74 12 75
2017 EX-02 47 29 7 11 4 0 4 78 15 28
2017 EX-03 76 10 5 5 5 0 0 86 10 21
2014 EX 60 23 10 3 3 0 1 84 6 147
2014 EX-01 51 27 15 1 4 0 1 79 5 78
2014 EX-02 70 22 3 6 0 0 0 92 6 36
2014 EX-03 69 15 8 8 0 0 0 85 8 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 18 6 1 1 2 2 92 2 130
2017 EX-01 74 13 5 0 1 3 3 93 2 74
2017 EX-02 64 21 7 4 0 4 0 89 4 28
2017 EX-03 71 24 5 0 0 0 0 95 0 21
2014 EX 66 22 3 1 0 3 3 95 1 147
2014 EX-01 58 31 4 0 0 5 3 96 0 78
2014 EX-02 78 17 0 0 0 3 3 100 0 36
2014 EX-03 69 12 4 8 0 0 8 88 8 26
2011 EX 78 11 5 1 0 2 3 93 2 206
2011 EX-01 80 13 3 1 0 1 2 96 1 115
2011 EX-02 79 9 7 0 0 5 0 93 0 43
2011 EX-03 78 5 5 2 0 0 10 92 3 41
2008 EX 75 13 8 2 0 1 2 90 2 159
2008 EX-01 72 11 12 2 0 1 2 86 2 93
2008 EX-02 83 10 3 3 0 0 0 93 3 30
2008 EX-03 87 13 0 0 0 0 0 100 0 23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 38 12 10 5 2 0 72 16 131
2017 EX-01 33 36 8 13 7 3 0 71 21 75
2017 EX-02 36 32 18 7 7 0 0 68 14 28
2017 EX-03 33 48 14 5 0 0 0 81 5 21
2014 EX 29 37 12 14 6 2 0 67 21 147
2014 EX-01 23 36 14 18 8 1 0 60 26 78
2014 EX-02 33 36 12 6 8 6 0 73 15 36
2014 EX-03 50 31 8 12 0 0 0 81 12 26
2011 EX 33 42 10 11 3 1 0 76 14 206
2011 EX-01 32 41 10 13 3 1 0 74 16 115
2011 EX-02 30 44 12 7 5 2 0 76 12 43
2011 EX-03 41 39 7 10 2 0 0 80 12 41
2008 EX 28 49 10 10 3 0 0 77 13 158
2008 EX-01 29 47 10 11 3 0 0 76 14 92
2008 EX-02 27 50 13 7 3 0 0 77 10 30
2008 EX-03 22 57 9 13 0 0 0 78 13 23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 32 8 9 9 1 7 71 20 131
2017 EX-01 35 35 7 9 12 0 3 71 22 75
2017 EX-02 39 32 7 14 7 0 0 71 21 28
2017 EX-03 29 29 14 0 5 5 19 75 6 21
2014 EX 28 28 13 14 12 3 2 59 27 147
2014 EX-01 18 27 17 14 19 3 3 47 35 78
2014 EX-02 41 30 9 11 6 3 0 74 17 36
2014 EX-03 38 27 12 15 4 4 0 68 20 26
2011 EX 27 32 14 12 10 1 5 62 23 206
2011 EX-01 25 32 21 9 10 1 2 59 20 115
2011 EX-02 30 33 5 14 12 0 7 68 28 43
2011 EX-03 27 34 7 17 7 0 7 66 26 41
2008 EX 34 33 10 9 9 1 3 70 20 159
2008 EX-01 34 37 11 10 4 2 2 74 15 93
2008 EX-02 37 33 3 13 10 0 3 72 24 30
2008 EX-03 35 30 4 9 17 0 4 68 27 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 38 38 12 8 4 1 0 76 12 130
2017 EX-01 37 39 9 9 4 1 0 77 14 75
2017 EX-02 37 41 15 0 7 0 0 78 7 27
2017 EX-03 38 33 19 10 0 0 0 71 10 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 28 14 3 4 1 0 79 7 130
2017 EX-01 47 26 18 4 4 1 0 74 8 74
2017 EX-02 50 29 14 4 4 0 0 79 7 28
2017 EX-03 62 33 0 0 5 0 0 95 5 21
2014 EX 45 34 11 6 0 4 0 82 6 147
2014 EX-01 35 38 17 6 0 4 0 76 7 78
2014 EX-02 52 31 3 6 0 8 0 91 6 36
2014 EX-03 62 23 8 8 0 0 0 85 8 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 45 7 5 4 0 0 85 8 131
2017 EX-01 41 43 8 3 5 0 0 84 8 75
2017 EX-02 29 50 11 7 4 0 0 79 11 28
2017 EX-03 52 43 0 5 0 0 0 95 5 21
2014 EX 42 39 9 8 0 1 0 82 8 147
2014 EX-01 35 40 14 10 0 1 0 75 10 78
2014 EX-02 52 31 3 11 0 3 0 86 12 36
2014 EX-03 58 35 8 0 0 0 0 92 0 26
2011 EX 48 36 7 7 0 0 0 85 8 206
2011 EX-01 42 39 11 8 0 0 0 81 8 115
2011 EX-02 53 30 5 7 2 2 0 86 10 43
2011 EX-03 56 37 0 5 0 0 2 95 5 41

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 35 5 3 8 0 0 85 11 130
2017 EX-01 46 38 3 3 11 0 0 84 13 75
2017 EX-02 45 37 11 0 7 0 0 82 7 27
2017 EX-03 57 33 0 10 0 0 0 90 10 21
2014 EX 45 32 11 9 3 1 0 77 12 146
2014 EX-01 35 33 13 12 6 1 0 69 18 78
2014 EX-02 54 29 9 9 0 0 0 83 9 35
2014 EX-03 65 23 12 0 0 0 0 88 0 26
2011 EX 53 32 9 2 3 0 0 85 6 206
2011 EX-01 50 34 10 3 3 0 0 83 6 115
2011 EX-02 44 37 7 5 7 0 0 81 12 43
2011 EX-03 68 22 10 0 0 0 0 90 0 41
2008 EX 55 34 4 4 2 0 0 89 6 156
2008 EX-01 44 43 4 8 1 0 0 87 9 91
2008 EX-02 60 33 3 0 3 0 0 93 3 30
2008 EX-03 78 13 9 0 0 0 0 91 0 23

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 33 14 9 9 0 0 68 18 131
2017 EX-01 32 32 15 11 11 0 0 64 21 75
2017 EX-02 36 29 18 7 11 0 0 64 18 28
2017 EX-03 43 38 10 5 5 0 0 81 10 21
2014 EX 31 32 18 14 4 1 0 63 18 147
2014 EX-01 15 31 26 22 6 0 0 46 28 78
2014 EX-02 50 28 11 8 0 3 0 80 9 36
2014 EX-03 50 35 12 4 0 0 0 85 4 26
2011 EX 42 33 15 5 5 0 0 75 10 206
2011 EX-01 36 37 17 3 6 1 0 74 10 115
2011 EX-02 40 30 12 12 7 0 0 70 19 43
2011 EX-03 56 24 15 5 0 0 0 80 5 41

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 41 9 8 8 0 0 74 17 131
2017 EX-01 30 39 12 8 11 0 0 69 19 75
2017 EX-02 36 43 4 7 11 0 0 79 18 28
2017 EX-03 43 38 5 14 0 0 0 81 14 21
2014 EX 29 36 14 15 6 1 0 65 21 147
2014 EX-01 14 39 18 20 9 0 0 53 29 78
2014 EX-02 50 28 6 11 3 3 0 80 14 36
2014 EX-03 46 35 12 8 0 0 0 81 8 26
2011 EX 45 33 10 6 5 0 0 78 12 206
2011 EX-01 37 43 12 3 6 0 0 79 9 115
2011 EX-02 40 30 9 12 9 0 0 70 21 43
2011 EX-03 66 15 7 12 0 0 0 80 12 41
2008 EX 41 41 8 6 4 0 0 83 10 157
2008 EX-01 40 40 9 8 3 0 0 80 11 92
2008 EX-02 34 48 7 3 7 0 0 83 10 29
2008 EX-03 48 43 9 0 0 0 0 91 0 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 25 14 12 13 2 0 61 25 130
2017 EX-01 34 22 16 10 18 1 0 56 28 74
2017 EX-02 25 39 7 14 11 4 0 67 26 28
2017 EX-03 48 19 14 10 5 5 0 70 15 21
2014 EX 24 25 14 20 12 5 1 51 34 147
2014 EX-01 13 19 20 24 15 6 1 35 43 78
2014 EX-02 39 31 0 17 11 3 0 72 28 36
2014 EX-03 38 31 15 15 0 0 0 69 15 26
2011 EX 36 23 15 12 9 3 1 62 22 206
2011 EX-01 33 23 19 14 10 2 0 57 24 115
2011 EX-02 37 28 5 9 12 7 2 72 23 43
2011 EX-03 44 22 15 7 7 5 0 69 15 41
2008 EX 39 26 19 8 5 3 1 67 14 156
2008 EX-01 39 28 20 7 4 2 0 69 11 92
2008 EX-02 34 28 14 17 7 0 0 62 24 29
2008 EX-03 45 23 14 9 0 5 5 75 10 22
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 40 32 28 131
2017 EX-01 40 27 33 75
2017 EX-02 36 47 18 28
2017 EX-03 38 38 24 21
2014 EX 43 22 34 147
2014 EX-01 45 17 39 78
2014 EX-02 42 30 28 36
2014 EX-03 42 31 27 26
2011 EX 39 34 27 205
2011 EX-01 39 32 30 114
2011 EX-02 40 40 21 43
2011 EX-03 37 37 27 41

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 12 22 55 8 0 4 51
2017 EX-01 3 21 69 3 0 3 29
2017 EX-02 20 20 40 20 0 0 10
2014 EX 16 30 47 3 9999 5 64
2014 EX-01 14 23 54 3 9999 6 35
2014 EX-02 7 47 46 0 9999 0 15
2014 EX-03 27 27 27 9 9999 9 11
2011 EX 19 23 47 6 9999 5 79
2011 EX-01 18 36 39 7 9999 0 44
2011 EX-02 18 12 53 6 9999 12 17
2011 EX-03 27 0 67 7 9999 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 27 73 131
2017 EX-01 25 75 75
2017 EX-02 29 71 28
2017 EX-03 24 76 21
2014 EX 27 73 146
2014 EX-01 33 67 78
2014 EX-02 14 86 36
2014 EX-03 24 76 25

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 19
2014 EX 21 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 74 35
2017 EX-01 90 19
2014 EX 69 39
2014 EX-01 73 26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EX 17 35
2014 EX 33 39
2014 EX-01 35 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX 0 35
2017 EX-01 0 19
2014 EX 0 39
2014 EX-01 0 26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 19
2014 EX-01 0 26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EX 60 35
2017 EX-01 48 19
2014 EX 64 39
2014 EX-01 65 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EX 57 35
2017 EX-01 63 19
2014 EX 44 39
2014 EX-01 46 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EX 57 35
2017 EX-01 58 19
2014 EX 44 39
2014 EX-01 46 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EX 60 35
2017 EX-01 74 19
2014 EX 56 39
2014 EX-01 65 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EX 43 35
2017 EX-01 53 19
2014 EX 49 39
2014 EX-01 54 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EX 66 35
2017 EX-01 69 19
2014 EX 64 39
2014 EX-01 69 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EX 43 35
2017 EX-01 42 19
2014 EX 54 39
2014 EX-01 58 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EX 0 35
2017 EX-01 0 19
2014 EX-01 0 26

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EX 14 35
2014 EX 13 39

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EX 43 35
2017 EX-01 53 19
2014 EX 56 39
2014 EX-01 46 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EX 43 35
2017 EX-01 37 19
2014 EX 38 39
2014 EX-01 46 26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EX 60 35
2017 EX-01 63 19
2014 EX 59 39
2014 EX-01 62 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EX 34 35
2017 EX-01 31 19
2014 EX 28 39
2014 EX-01 31 26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EX 32 35
2017 EX-01 42 19
2014 EX 31 39
2014 EX-01 27 26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EX 14 35

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EX 20 35
2014 EX 15 39

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 17
2014 EX 0 37
2014 EX-01 0 25

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EX 15 33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EX 15 33
2014 EX 14 37

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 18 33
2017 EX-01 30 17
2014 EX 14 37

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 58 33
2017 EX-01 65 17
2014 EX 51 37
2014 EX-01 52 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 55 33
2017 EX-01 71 17
2014 EX 76 37
2014 EX-01 72 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX 0 33
2017 EX-01 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 18 33
2014 EX 19 37
2014 EX-01 24 25

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 89 11 35
2017 EX-01 84 16 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 34 19 7 9 9 1 61 18 131
2017 EX-01 16 37 19 5 12 9 1 59 20 75
2017 EX-02 32 25 18 11 4 11 0 64 16 28
2017 EX-03 19 33 24 5 10 10 0 58 16 21
2014 EX 22 32 10 15 7 13 1 63 25 147
2014 EX-01 14 33 12 17 9 13 3 56 30 78
2014 EX-02 30 28 6 14 9 14 0 68 26 36
2014 EX-03 38 27 8 12 0 15 0 77 14 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 36 22 2 8 1 0 69 9 131
2017 EX-01 27 38 22 3 11 0 0 64 13 75
2017 EX-02 47 25 21 0 4 4 0 74 4 28
2017 EX-03 33 38 24 0 5 0 0 71 5 21
2014 EX 35 31 13 9 8 5 0 69 17 147
2014 EX-01 26 33 17 10 9 5 0 62 20 78
2014 EX-02 44 25 3 11 11 6 0 73 24 36
2014 EX-03 54 23 19 0 0 4 0 80 0 26
2011 EX 45 38 10 3 1 2 0 85 5 206
2011 EX-01 44 38 12 1 3 2 0 84 4 115
2011 EX-02 33 42 14 9 0 2 0 76 10 43
2011 EX-03 59 32 2 5 0 2 0 93 5 41
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 11 6 2 0 1 68 76 5 130
2017 EX-01 15 12 5 1 0 0 66 80 4 74
2017 EX-02 7 11 11 4 0 4 64 56 11 28
2017 EX-03 19 10 0 0 0 0 71 100 0 21
2014 EX 8 10 3 0 1 0 79 84 3 147
2014 EX-01 9 12 5 0 0 0 74 80 0 78
2014 EX-02 6 12 0 0 3 0 80 86 14 36
2014 EX-03 8 4 0 0 0 0 88 100 0 26
2011 EX 9 11 7 0 0 0 72 71 3 206
2011 EX-01 13 14 12 0 1 0 60 67 2 115
2011 EX-02 5 9 0 0 0 0 86 100 0 43
2011 EX-03 2 7 2 2 0 0 85 67 17 41
2008 EX 13 12 4 2 1 1 68 80 8 160
2008 EX-01 16 16 3 3 1 1 60 81 11 94
2008 EX-02 3 13 3 0 0 3 77 83 0 30
2008 EX-03 9 0 4 0 0 0 87 67 0 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 32 13 2 2 13 26 72 6 131
2017 EX-01 12 31 11 3 3 15 26 72 9 75
2017 EX-02 18 39 7 0 4 21 11 84 5 28
2017 EX-03 10 24 24 0 0 0 43 58 0 21
2014 EX 12 18 10 3 1 15 41 69 9 147
2014 EX-01 10 18 9 1 3 18 41 69 9 78
2014 EX-02 11 14 11 3 0 20 41 64 8 36
2014 EX-03 19 23 12 8 0 4 35 69 13 26
2011 EX 14 26 14 2 2 16 26 68 8 206
2011 EX-01 12 23 19 3 3 18 22 59 9 115
2011 EX-02 14 21 9 2 5 16 33 68 14 43
2011 EX-03 17 34 5 2 0 12 29 88 4 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 7 4 0 2 2 62 83 6 130
2017 EX-01 22 9 3 0 3 0 64 85 8 75
2017 EX-02 30 4 4 0 4 4 55 82 9 27
2017 EX-03 29 5 5 0 0 5 57 88 0 21
2014 EX 8 9 2 1 1 2 77 84 7 147
2014 EX-01 6 12 4 1 1 1 74 74 10 78
2014 EX-02 8 9 0 0 0 6 77 100 0 36
2014 EX-03 15 4 0 0 0 0 81 100 0 26
2011 EX 14 7 6 0 0 4 68 74 3 206
2011 EX-01 17 10 10 1 0 5 57 70 2 115
2011 EX-02 9 2 2 0 2 0 84 71 14 43
2011 EX-03 12 5 0 0 0 5 78 100 0 41
2008 EX 14 11 4 0 0 2 68 85 0 160
2008 EX-01 17 15 5 0 0 2 61 86 0 94
2008 EX-02 7 10 3 0 0 3 77 83 0 30
2008 EX-03 9 4 0 0 0 0 87 100 0 23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 13 4 0 2 2 57 87 4 131
2017 EX-01 20 16 0 0 3 1 60 93 7 75
2017 EX-02 29 4 7 0 0 4 57 82 0 28
2017 EX-03 29 10 14 0 0 5 43 73 0 21
2014 EX 9 11 4 0 1 2 73 81 3 147
2014 EX-01 6 13 8 0 1 1 70 68 5 78
2014 EX-02 11 9 0 0 0 6 75 100 0 36
2014 EX-03 15 12 0 0 0 0 73 100 0 26
2011 EX 20 11 7 0 0 2 60 81 1 206
2011 EX-01 22 14 10 0 1 3 51 77 2 115
2011 EX-02 12 9 7 0 0 0 72 75 0 43
2011 EX-03 24 5 0 0 0 2 68 100 0 41
2008 EX 18 13 4 1 1 1 62 81 7 159
2008 EX-01 21 13 6 0 2 2 55 80 5 94
2008 EX-02 7 24 0 3 0 0 66 90 10 29
2008 EX-03 9 4 0 0 0 0 87 100 0 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 10 90 131
2017 EX-01 11 89 75
2017 EX-03 0 100 21
2014 EX 7 93 147
2014 EX-01 8 92 78
2014 EX-03 0 100 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 100 13
2014 EX 55 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EX 38 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EX 38 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX 0 12
2014 EX 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 59 12
2014 EX 50 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 59 12
2014 EX 80 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 92 8 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 34 17 4 3 20 2 70 9 131
2017 EX-01 19 31 16 4 5 24 1 66 13 75
2017 EX-02 22 39 14 7 0 18 0 74 9 28
2017 EX-03 19 43 24 0 0 14 0 72 0 21
2014 EX 22 28 14 5 1 24 7 72 9 147
2014 EX-01 14 24 15 6 1 31 8 63 13 78
2014 EX-02 25 33 8 6 3 17 8 78 11 36
2014 EX-03 38 31 12 0 0 15 4 86 0 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 38 11 4 3 6 1 80 7 131
2017 EX-01 32 42 12 3 5 7 0 78 9 75
2017 EX-02 43 25 14 7 0 11 0 76 8 28
2017 EX-03 43 43 10 5 0 0 0 86 5 21
2014 EX 31 33 14 7 1 12 1 74 10 147
2014 EX-01 20 31 22 8 3 17 0 61 12 78
2014 EX-02 33 45 0 8 0 8 6 90 10 36
2014 EX-03 58 23 8 8 0 4 0 84 8 26
2011 EX 50 34 9 2 1 2 0 87 3 206
2011 EX-01 49 37 10 2 2 2 0 87 4 115
2011 EX-02 49 28 14 2 0 7 0 83 3 43
2011 EX-03 54 37 5 5 0 0 0 90 5 41
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 25 19 16 15 0 1 50 31 131
2017 EX-01 23 24 22 9 21 0 1 47 31 75
2017 EX-02 21 36 18 18 7 0 0 57 25 28
2017 EX-03 29 19 14 33 5 0 0 48 38 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 13 29 26 26 0 1 18 53 130
2017 EX-01 4 15 28 23 29 0 1 19 53 75
2017 EX-02 11 15 33 26 15 0 0 26 41 27
2017 EX-03 0 5 24 33 38 0 0 5 71 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 24 34 18 19 0 0 30 37 131
2017 EX-01 5 25 32 20 17 0 0 31 37 75
2017 EX-02 11 32 39 7 11 0 0 43 18 28
2017 EX-03 5 10 29 19 38 0 0 14 57 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 22 26 18 25 0 1 30 44 130
2017 EX-01 5 28 22 20 23 0 1 34 44 75
2017 EX-02 15 26 33 7 18 0 0 41 26 27
2017 EX-03 5 5 24 24 43 0 0 10 67 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 23 26 19 18 0 2 36 38 131
2017 EX-01 16 21 24 17 20 0 1 38 38 75
2017 EX-02 11 29 32 18 11 0 0 39 29 28
2017 EX-03 5 14 24 24 29 0 5 20 55 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 27 32 15 18 0 0 34 34 131
2017 EX-01 7 27 32 14 20 0 0 33 35 75
2017 EX-02 11 32 32 14 11 0 0 43 25 28
2017 EX-03 5 24 33 19 19 0 0 29 38 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 36 27 12 5 0 1 56 16 131
2017 EX-01 17 32 29 15 7 0 0 49 22 75
2017 EX-02 29 32 29 7 4 0 0 61 11 28
2017 EX-03 19 57 14 10 0 0 0 76 10 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 34 32 14 8 0 0 46 22 131
2017 EX-01 8 35 28 17 12 0 0 43 30 75
2017 EX-02 18 36 32 14 0 0 0 54 14 28
2017 EX-03 14 29 48 5 5 0 0 43 10 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 36 26 8 7 1 0 59 15 131
2017 EX-01 20 32 28 11 9 0 0 52 20 75
2017 EX-02 22 36 25 7 7 4 0 59 15 28
2017 EX-03 29 52 19 0 0 0 0 81 0 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 33 25 18 5 0 0 52 23 131
2017 EX-01 17 30 29 17 5 0 0 48 23 75
2017 EX-02 18 32 18 29 4 0 0 50 32 28
2017 EX-03 19 48 14 10 10 0 0 67 19 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 21 8 7 6 0 1 78 13 131
2017 EX-01 55 21 8 7 8 0 1 77 15 75
2017 EX-02 50 25 7 11 7 0 0 75 18 28
2017 EX-03 67 19 10 5 0 0 0 86 5 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 15 7 1 8 0 3 84 9 131
2017 EX-01 68 12 5 1 9 0 4 83 11 75
2017 EX-02 68 18 4 0 7 0 4 89 7 28
2017 EX-03 62 14 19 0 5 0 0 76 5 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 28 12 2 1 0 2 85 3 130
2017 EX-01 59 23 11 3 1 0 3 85 4 74
2017 EX-02 50 36 11 4 0 0 0 86 4 28
2017 EX-03 52 29 19 0 0 0 0 81 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 21 5 5 8 0 2 81 14 131
2017 EX-01 59 20 5 4 11 0 1 80 15 75
2017 EX-02 50 29 11 0 7 0 4 82 7 28
2017 EX-03 67 14 0 14 5 0 0 81 19 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 39 21 5 3 0 1 71 9 131
2017 EX-01 27 40 20 8 4 0 1 67 12 75
2017 EX-02 32 46 14 4 4 0 0 79 7 28
2017 EX-03 43 29 29 0 0 0 0 71 0 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 31 14 5 2 0 1 80 6 130
2017 EX-01 58 20 12 5 3 0 1 79 8 74
2017 EX-02 47 43 11 0 0 0 0 89 0 28
2017 EX-03 29 38 24 10 0 0 0 67 10 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 75 11 5 2 3 0 4 90 5 131
2017 EX-01 75 9 7 3 5 0 1 85 8 75
2017 EX-02 79 21 0 0 0 0 0 100 0 28
2017 EX-03 71 10 5 0 0 0 14 94 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 27 11 3 2 0 2 83 6 131
2017 EX-01 45 36 11 4 3 0 1 82 7 75
2017 EX-02 68 11 18 0 4 0 0 79 4 28
2017 EX-03 67 14 10 5 0 0 5 85 5 21

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 2 17 40 28 14 0 0 19 41 131
2017 EX-01 3 19 40 28 11 0 0 21 39 75
2017 EX-02 0 21 43 18 18 0 0 21 36 28
2017 EX-03 5 5 29 38 24 0 0 10 62 21

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 27 34 12 6 0 0 18 48 131
2017 EX-01 20 25 33 16 5 0 0 21 45 75
2017 EX-02 18 25 39 11 7 0 0 18 43 28
2017 EX-03 29 33 24 5 10 0 0 14 62 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 53 9 5 6 0 0 80 11 130
2017 EX-01 23 55 5 7 10 0 0 78 16 74
2017 EX-02 32 43 18 4 4 0 0 75 7 28
2017 EX-03 33 57 10 0 0 0 0 90 0 21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 47 13 19 7 0 0 61 26 130
2017 EX-01 9 48 11 22 10 0 0 58 31 74
2017 EX-02 22 43 18 14 4 0 0 64 18 28
2017 EX-03 24 43 14 14 5 0 0 67 19 21
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 9 91 131
2017 EX-01 9 91 75
2014 EX 8 92 147
2014 EX-01 6 94 78
2014 EX-02 14 86 36

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 75 25 12
2014 EX 63 37 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 37 16 3 11 3 1 31 69 131
2017 EX-01 23 41 12 5 13 5 0 24 76 75
2017 EX-02 36 32 21 0 7 0 4 37 63 28
2017 EX-03 29 33 29 0 10 0 0 29 71 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 11 87
2017 EX-01 15 54
2017 EX-02 6 17
2017 EX-03 7 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 22 87
2017 EX-01 24 54
2017 EX-02 12 17
2017 EX-03 27 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 3 87
2017 EX-01 2 54
2017 EX-02 6 17
2017 EX-03 7 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 38 87
2017 EX-01 47 54
2017 EX-02 41 17
2017 EX-03 7 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 0 87
2017 EX-01 0 54
2017 EX-02 0 17
2017 EX-03 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 61 87
2017 EX-01 52 54
2017 EX-02 64 17
2017 EX-03 87 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 8 52 17 9 2 12 87
2017 EX-01 6 50 17 11 2 15 54
2017 EX-02 0 59 23 12 6 0 17
2017 EX-03 27 47 13 0 0 13 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 27 13 15 24 0 7 45 41 86
2017 EX-01 18 17 11 20 24 0 9 38 49 54
2017 EX-02 0 53 18 0 30 0 0 53 30 17
2017 EX-03 21 29 14 14 14 0 7 54 31 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 1 9 10 19 47 2 11 12 76 87
2017 EX-01 2 6 7 26 48 0 11 8 83 54
2017 EX-02 0 12 12 6 53 6 12 14 72 17
2017 EX-03 0 20 13 7 40 7 13 25 58 15
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