2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 38 13 21 13 0 0 54 33 24
2017 EG-06 25 33 0 16 25 0 0 59 41 12
2014 EG 21 48 3 15 12 0 0 69 28 33
2014 EG-06 28 39 6 11 17 0 0 66 28 18
2011 EG 30 46 6 14 4 0 0 76 18 50
2011 EG-04 29 57 7 7 0 0 0 86 7 14
2011 EG-06 20 48 8 20 4 0 0 68 24 25
2008 EG 35 48 0 10 8 0 0 83 18 40
2008 EG-06 36 45 0 9 9 0 0 82 18 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 62 17 8 4 4 0 4 82 9 24
2017 EG-06 67 17 8 0 8 0 0 83 8 12
2014 EG 57 34 6 0 0 3 0 94 0 33
2014 EG-06 55 34 6 0 0 6 0 94 0 18
2011 EG 68 22 4 2 2 0 2 92 4 50
2011 EG-04 71 29 0 0 0 0 0 100 0 14
2011 EG-06 64 20 8 4 4 0 0 84 8 25
2008 EG 78 18 3 0 3 0 0 95 3 40
2008 EG-06 68 23 5 0 5 0 0 91 5 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 58 25 8 0 4 0 4 87 4 24
2017 EG-06 67 17 8 0 8 0 0 83 8 12
2014 EG 67 18 9 0 3 0 3 88 3 33
2014 EG-06 72 6 11 0 6 0 6 82 6 18
2011 EG 70 18 4 2 0 0 6 94 2 50
2011 EG-04 79 7 7 7 0 0 0 86 7 14
2011 EG-06 64 24 4 0 0 0 8 96 0 25
2008 EG 70 18 8 0 0 0 5 92 0 40
2008 EG-06 59 23 9 0 0 0 9 90 0 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 33 17 17 8 0 0 58 25 24
2017 EG-06 33 33 17 0 16 0 0 67 16 12
2014 EG 36 33 18 6 6 0 0 69 12 33
2014 EG-06 39 33 11 6 12 0 0 72 17 18
2011 EG 28 50 6 10 6 0 0 78 16 50
2011 EG-04 29 36 14 14 7 0 0 64 21 14
2011 EG-06 24 60 4 4 8 0 0 84 12 25

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 33 13 29 8 0 0 50 38 24
2017 EG-06 16 33 0 33 17 0 0 50 50 12
2014 EG 9 43 18 21 9 0 0 52 30 33
2014 EG-06 6 34 22 28 11 0 0 39 39 18
2011 EG 30 40 4 20 6 0 0 70 26 50
2011 EG-04 36 57 0 7 0 0 0 93 7 14
2011 EG-06 16 40 4 32 8 0 0 56 40 25
2008 EG 15 58 15 8 5 0 0 73 13 40
2008 EG-06 9 55 14 14 9 0 0 64 23 22

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 39 9 4 4 0 0 83 9 23
2017 EG-06 46 36 0 9 9 0 0 82 18 11
2014 EG 55 33 3 3 6 0 0 88 9 33
2014 EG-06 72 22 0 0 6 0 0 94 6 18
2011 EG 48 46 2 2 2 0 0 94 4 50
2011 EG-04 64 36 0 0 0 0 0 100 0 14
2011 EG-06 32 60 4 0 4 0 0 92 4 25
2008 EG 40 55 3 0 3 0 0 95 3 40
2008 EG-06 32 64 0 0 5 0 0 95 5 22

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 43 4 0 4 0 0 91 4 23
2017 EG-06 46 45 0 0 9 0 0 91 9 11
2014 EG 61 24 9 3 3 0 0 85 6 33
2014 EG-06 78 17 0 0 6 0 0 94 6 18
2011 EG 58 34 0 6 2 0 0 92 8 50
2011 EG-04 64 29 0 7 0 0 0 93 7 14
2011 EG-06 52 40 0 4 4 0 0 92 8 25
2008 EG 45 43 10 3 0 0 0 88 3 40
2008 EG-06 41 45 14 0 0 0 0 86 0 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 26 22 9 9 0 0 61 18 23
2017 EG-06 46 18 18 9 9 0 0 64 18 11
2014 EG 28 45 18 6 3 0 0 73 9 33
2014 EG-06 39 33 17 6 6 0 0 72 11 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 31 13 13 8 4 0 64 22 23
2017 EG-06 27 27 18 9 9 9 0 60 20 11
2014 EG 37 39 3 18 3 0 0 76 21 33
2014 EG-06 34 44 0 22 0 0 0 78 22 18
2011 EG 20 56 6 8 10 0 0 76 18 50
2011 EG-04 36 50 7 7 0 0 0 86 7 14
2011 EG-06 12 60 4 8 16 0 0 72 24 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 35 13 13 4 0 4 68 18 23
2017 EG-06 45 18 18 9 9 0 0 63 18 11
2014 EG 40 24 12 6 15 0 3 66 22 33
2014 EG-06 50 28 6 0 17 0 0 78 17 18
2011 EG 44 20 8 12 14 2 0 65 27 50
2011 EG-04 57 7 29 7 0 0 0 64 7 14
2011 EG-06 28 28 0 20 20 4 0 58 42 25
2008 EG 35 33 8 13 10 0 3 69 23 40
2008 EG-06 27 41 5 9 18 0 0 68 27 22

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 46 13 13 0 0 0 75 13 24
2017 EG-06 17 50 17 17 0 0 0 67 17 12
2014 EG 37 42 3 12 6 0 0 79 18 33
2014 EG-06 45 44 6 0 6 0 0 89 6 18
2011 EG 36 44 8 6 6 0 0 80 12 50
2011 EG-04 36 43 14 7 0 0 0 79 7 14
2011 EG-06 32 48 4 4 12 0 0 80 16 25
2008 EG 33 45 18 3 3 0 0 78 5 40
2008 EG-06 27 55 18 0 0 0 0 82 0 22

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 17 42 17 12 0 0 29 29 24
2017 EG-06 8 25 33 8 25 0 0 33 33 12
2014 EG 18 27 24 15 15 0 0 46 30 33
2014 EG-06 17 28 22 22 11 0 0 45 33 18
2011 EG 10 48 20 14 8 0 0 58 22 50
2011 EG-04 7 57 29 0 7 0 0 64 7 14
2011 EG-06 8 36 24 20 12 0 0 44 32 25

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 42 21 13 4 0 0 62 17 24
2017 EG-06 33 33 17 8 8 0 0 67 17 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 54 13 4 4 0 0 79 8 24
2017 EG-06 25 50 17 0 8 0 0 75 8 12
2014 EG 34 39 12 9 3 3 0 75 12 33
2014 EG-06 28 50 0 11 6 6 0 82 18 18
2011 EG 36 42 12 10 0 0 0 78 10 50
2011 EG-04 57 36 7 0 0 0 0 93 0 14
2011 EG-06 24 40 16 20 0 0 0 64 20 25
2008 EG 25 55 13 3 3 3 0 82 5 40
2008 EG-06 18 50 23 5 0 5 0 71 5 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 42 29 8 12 0 0 50 21 24
2017 EG-06 8 50 17 8 16 0 0 59 25 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 54 8 0 0 0 0 92 0 24
2017 EG-06 41 50 8 0 0 0 0 92 0 12
2014 EG 67 27 3 0 3 0 0 94 3 33
2014 EG-06 67 28 0 0 6 0 0 94 6 18
2011 EG 50 42 4 4 0 0 0 92 4 50
2011 EG-04 64 36 0 0 0 0 0 100 0 14
2011 EG-06 36 48 8 8 0 0 0 84 8 25

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 54 4 4 8 0 0 83 13 24
2017 EG-06 25 59 0 0 17 0 0 83 17 12
2014 EG 18 57 9 15 0 0 0 76 15 33
2014 EG-06 23 55 6 17 0 0 0 78 17 18
2011 EG 22 48 14 12 4 0 0 70 16 50
2011 EG-04 21 43 21 0 14 0 0 64 14 14
2011 EG-06 16 48 16 20 0 0 0 64 20 25

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 38 13 8 8 0 0 71 17 24
2017 EG-06 33 33 8 8 17 0 0 67 25 12
2014 EG 28 36 21 12 3 0 0 64 15 33
2014 EG-06 28 33 28 11 0 0 0 61 11 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 50 13 17 4 0 0 67 21 24
2017 EG-06 17 58 8 8 8 0 0 75 17 12
2014 EG 21 36 33 0 9 0 0 57 9 33
2014 EG-06 17 33 44 0 6 0 0 50 6 18
2011 EG 26 48 10 14 2 0 0 74 16 50
2011 EG-04 29 50 7 14 0 0 0 79 14 14
2011 EG-06 16 48 12 20 4 0 0 64 24 25

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 37 17 8 8 0 0 67 17 24
2017 EG-06 25 50 8 8 8 0 0 75 17 12
2014 EG 49 30 6 12 3 0 0 79 15 33
2014 EG-06 61 22 6 11 0 0 0 83 11 18
2011 EG 48 36 10 4 2 0 0 84 6 50
2011 EG-04 57 36 7 0 0 0 0 93 0 14
2011 EG-06 36 40 12 8 4 0 0 76 12 25
2008 EG 50 35 10 3 3 0 0 85 5 40
2008 EG-06 45 41 9 0 5 0 0 86 5 22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 25 13 8 4 0 0 75 13 24
2017 EG-06 42 33 8 17 0 0 0 75 17 12
2014 EG 21 42 15 15 3 0 3 66 19 33
2014 EG-06 17 22 28 22 6 0 6 41 29 18
2011 EG 26 38 20 6 8 0 2 65 14 50
2011 EG-04 43 36 7 0 7 0 7 85 8 14
2011 EG-06 16 36 28 12 8 0 0 52 20 25
2008 EG 30 33 20 10 8 0 0 63 18 40
2008 EG-06 14 32 32 9 14 0 0 45 23 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 25 42 17 0 0 4 17 39 24
2017 EG-06 8 33 33 25 0 0 0 25 41 12
2014 EG 9 24 36 15 12 0 3 28 34 33
2014 EG-06 11 22 22 23 22 0 0 45 33 18
2011 EG 8 28 40 18 6 0 0 24 36 50
2011 EG-04 0 21 43 21 14 0 0 36 21 14
2011 EG-06 16 36 32 12 4 0 0 16 52 25
2008 EG 8 28 43 20 3 0 0 23 35 40
2008 EG-06 9 41 36 14 0 0 0 14 50 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 17 33 25 8 4 0 35 31 24
2017 EG-06 25 8 33 25 8 0 0 33 33 12
2014 EG 22 38 19 16 6 0 0 22 60 32
2014 EG-06 33 39 11 11 6 0 0 17 72 18
2011 EG 14 26 30 24 6 0 0 30 40 50
2011 EG-04 0 21 43 36 0 0 0 36 21 14
2011 EG-06 28 36 24 4 8 0 0 12 64 25
2008 EG 15 21 23 28 13 0 0 41 36 39
2008 EG-06 24 29 19 19 10 0 0 29 52 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 37 21 13 8 0 0 21 58 24
2017 EG-06 33 41 17 0 8 0 0 8 75 12
2014 EG 24 31 27 12 6 0 0 18 55 33
2014 EG-06 28 28 28 11 6 0 0 17 56 18
2011 EG 12 28 26 22 10 0 2 33 41 50
2011 EG-04 14 29 21 21 7 0 7 31 46 14
2011 EG-06 16 32 28 16 8 0 0 24 48 25
2008 EG 18 33 35 10 5 0 0 15 50 40
2008 EG-06 27 41 23 9 0 0 0 9 68 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 13 38 37 4 4 0 43 17 24
2017 EG-06 8 0 42 50 0 0 0 50 8 12
2014 EG 9 9 37 32 12 0 0 44 19 32
2014 EG-06 17 17 28 28 11 0 0 39 33 18
2011 EG 2 14 36 34 14 0 0 48 16 50
2011 EG-04 0 0 21 57 21 0 0 79 0 14
2011 EG-06 4 24 52 16 4 0 0 20 28 25
2008 EG 8 18 38 33 5 0 0 38 25 40
2008 EG-06 9 23 41 23 5 0 0 27 32 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 29 21 21 13 4 0 35 44 24
2017 EG-06 17 33 17 25 8 0 0 33 50 12
2014 EG 18 24 31 12 12 3 0 25 44 33
2014 EG-06 22 33 23 11 11 0 0 22 55 18
2011 EG 16 30 30 12 10 2 0 22 47 50
2011 EG-04 7 29 29 21 14 0 0 36 36 14
2011 EG-06 24 44 24 8 0 0 0 8 68 25
2008 EG 15 28 28 25 5 0 0 30 43 40
2008 EG-06 18 41 23 18 0 0 0 18 59 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 29 21 13 12 8 0 27 50 24
2017 EG-06 17 33 17 17 16 0 0 33 50 12
2014 EG 18 34 33 3 12 0 0 15 52 33
2014 EG-06 28 39 28 0 6 0 0 6 67 18
2011 EG 8 20 30 24 14 0 4 40 29 50
2011 EG-04 0 0 21 43 21 0 14 75 0 14
2011 EG-06 16 40 24 12 8 0 0 20 56 25
2008 EG 18 23 28 20 13 0 0 33 40 40
2008 EG-06 23 32 27 9 9 0 0 18 55 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 33 25 13 12 0 0 25 50 24
2017 EG-06 25 33 8 17 16 0 0 33 59 12
2014 EG 39 21 24 9 6 0 0 15 60 33
2014 EG-06 44 17 17 17 6 0 0 23 61 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 67 17 4 0 4 0 8 91 5 24
2017 EG-06 67 8 8 0 8 0 8 82 9 12
2014 EG 54 15 6 3 3 0 18 85 7 33
2014 EG-06 55 6 11 6 6 0 17 74 13 18
2011 EG 72 10 6 2 0 0 10 91 2 50
2011 EG-04 79 14 0 7 0 0 0 93 7 14
2011 EG-06 68 12 8 0 0 0 12 91 0 25
2008 EG 75 8 3 0 3 0 13 94 3 40
2008 EG-06 64 14 5 0 5 0 14 89 5 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 25 17 17 4 8 4 57 24 24
2017 EG-06 25 33 8 17 8 0 8 63 27 12
2014 EG 21 31 24 12 6 3 3 55 19 33
2014 EG-06 17 28 22 11 11 6 6 50 25 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 29 8 4 12 4 0 74 17 24
2017 EG-06 42 33 0 8 16 0 0 75 25 12
2014 EG 37 33 6 15 9 0 0 70 24 33
2014 EG-06 39 33 6 11 11 0 0 72 22 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 38 21 8 8 4 0 61 17 24
2017 EG-06 16 42 17 17 8 0 0 58 25 12
2014 EG 27 52 12 9 0 0 0 79 9 33
2014 EG-06 28 56 11 6 0 0 0 83 6 18
2011 EG 30 42 12 14 2 0 0 72 16 50
2011 EG-04 36 43 14 7 0 0 0 79 7 14
2011 EG-06 24 40 8 24 4 0 0 64 28 25
2008 EG 23 50 13 3 13 0 0 73 15 40
2008 EG-06 18 55 14 0 14 0 0 73 14 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 25 17 17 4 17 0 55 25 24
2017 EG-06 17 33 17 25 0 8 0 54 27 12
2014 EG 15 45 18 12 3 6 0 65 16 33
2014 EG-06 23 50 11 11 6 0 0 72 17 18
2011 EG 34 28 18 6 8 6 0 66 15 50
2011 EG-04 43 29 14 7 0 7 0 77 8 14
2011 EG-06 20 36 16 8 16 4 0 58 25 25
2008 EG 25 40 18 5 10 3 0 67 15 40
2008 EG-06 23 41 14 9 14 0 0 64 23 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 13 21 25 8 29 4 19 50 24
2017 EG-06 0 17 8 25 17 25 8 25 62 12
2014 EG 15 21 21 9 12 15 6 46 27 33
2014 EG-06 17 22 17 6 17 11 11 50 28 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 46 21 4 4 4 0 70 9 24
2017 EG-06 16 42 17 8 8 8 0 63 18 12
2014 EG 33 46 12 9 0 0 0 79 9 33
2014 EG-06 28 56 11 6 0 0 0 83 6 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 38 21 4 8 4 0 65 13 24
2017 EG-06 25 42 8 0 16 8 0 73 18 12
2014 EG 49 21 15 12 0 3 0 72 12 33
2014 EG-06 39 22 17 17 0 6 0 65 18 18
2011 EG 28 34 10 18 6 0 4 65 25 50
2011 EG-04 21 36 7 21 7 0 7 62 31 14
2011 EG-06 20 40 8 20 8 0 4 63 29 25
2008 EG 33 35 18 10 5 0 0 68 15 40
2008 EG-06 36 32 18 14 0 0 0 68 14 22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 8 25 0 4 4 0 70 4 24
2017 EG-06 75 0 16 0 8 0 0 75 8 12
2014 EG 52 15 21 6 3 3 0 69 9 33
2014 EG-06 50 11 17 11 6 6 0 65 18 18
2011 EG 40 20 18 12 4 2 4 64 17 50
2011 EG-04 43 7 21 21 0 0 7 54 23 14
2011 EG-06 24 36 12 12 8 4 4 65 22 25
2008 EG 38 33 18 10 3 0 0 70 13 40
2008 EG-06 41 23 23 14 0 0 0 64 14 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 29 13 13 8 0 0 67 21 24
2017 EG-06 50 25 8 8 8 0 0 75 17 12
2014 EG 46 21 18 3 9 3 0 69 12 33
2014 EG-06 39 22 22 0 11 6 0 65 12 18
2011 EG 36 26 12 18 2 2 4 66 21 50
2011 EG-04 43 21 7 21 0 0 7 69 23 14
2011 EG-06 20 36 16 20 4 0 4 58 25 25
2008 EG 35 43 15 3 5 0 0 78 8 40
2008 EG-06 41 27 23 5 5 0 0 68 9 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 71 17 0 0 4 0 8 95 5 24
2017 EG-06 83 8 0 0 8 0 0 92 8 12
2014 EG 67 3 9 0 0 0 21 89 0 33
2014 EG-06 61 0 17 0 0 0 22 79 0 18
2011 EG 70 6 8 2 0 0 14 88 2 50
2011 EG-04 71 7 7 7 0 0 7 85 8 14
2011 EG-06 68 8 8 0 0 0 16 90 0 25
2008 EG 80 5 3 0 0 0 13 97 0 40
2008 EG-06 73 9 5 0 0 0 14 95 0 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 21 13 8 8 8 4 67 19 24
2017 EG-06 50 0 8 16 17 0 8 55 36 12
2014 EG 55 24 6 3 3 3 6 87 7 33
2014 EG-06 50 22 11 0 6 6 6 81 6 18
2011 EG 42 38 6 8 4 2 0 82 12 50
2011 EG-04 50 43 7 0 0 0 0 93 0 14
2011 EG-06 24 48 8 12 4 4 0 75 17 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 29 13 12 4 4 0 70 17 24
2017 EG-06 50 25 0 16 8 0 0 75 25 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 25 13 8 4 8 0 73 14 24
2017 EG-06 50 25 0 0 8 17 0 90 10 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 25 13 12 4 4 0 70 17 24
2017 EG-06 59 17 0 8 8 8 0 82 18 12
2014 EG 46 24 15 6 6 3 0 72 12 33
2014 EG-06 34 28 17 6 11 6 0 65 18 18
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 37 29 8 8 4 0 52 17 24
2017 EG-06 17 33 25 8 17 0 0 50 25 12
2014 EG 21 37 21 18 0 3 0 60 19 33
2014 EG-06 17 39 11 28 0 6 0 59 29 18
2011 EG 14 36 24 10 10 6 0 53 21 50
2011 EG-04 14 29 29 7 7 14 0 50 17 14
2011 EG-06 4 44 20 16 16 0 0 48 32 25

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 54 17 8 13 4 0 61 22 24
2017 EG-06 8 58 0 17 17 0 0 67 33 12
2014 EG 18 27 24 25 6 0 0 45 31 33
2014 EG-06 17 17 22 34 11 0 0 33 45 18
2011 EG 16 32 24 14 10 2 2 50 25 50
2011 EG-04 14 21 36 14 7 7 0 38 23 14
2011 EG-06 8 28 24 20 16 0 4 38 38 25
2008 EG 28 28 23 13 8 3 0 56 21 40
2008 EG-06 18 32 23 18 9 0 0 50 27 22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 42 33 8 13 0 0 46 21 24
2017 EG-06 8 33 33 8 17 0 0 41 25 12
2014 EG 21 30 15 18 9 6 0 55 29 33
2014 EG-06 22 22 6 23 17 11 0 50 44 18
2011 EG 8 32 24 16 14 4 2 43 32 50
2011 EG-04 0 29 21 29 7 14 0 33 42 14
2011 EG-06 4 28 28 12 24 0 4 33 38 25
2008 EG 13 38 18 23 5 5 0 53 29 40
2008 EG-06 9 36 14 32 5 5 0 48 38 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 38 21 17 21 4 0 39 39 24
2017 EG-06 0 25 25 8 33 8 0 27 45 12
2014 EG 18 18 9 27 12 15 0 43 47 33
2014 EG-06 11 17 6 28 17 22 0 35 58 18
2011 EG 8 34 22 14 10 12 0 48 27 50
2011 EG-04 0 29 43 7 0 21 0 36 9 14
2011 EG-06 4 32 12 24 20 8 0 39 48 25
2008 EG 20 23 18 13 15 13 0 49 31 40
2008 EG-06 18 14 23 23 14 9 0 35 40 22

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 33 21 13 17 4 0 48 30 24
2017 EG-06 8 41 8 17 25 0 0 50 42 12
2014 EG 12 33 15 18 15 6 0 48 35 33
2014 EG-06 6 33 12 11 28 11 0 43 43 18
2011 EG 12 30 22 20 12 4 0 44 33 50
2011 EG-04 0 36 36 14 0 14 0 42 17 14
2011 EG-06 8 24 16 32 20 0 0 32 52 25
2008 EG 10 46 18 10 10 5 0 59 22 39
2008 EG-06 5 45 18 14 14 5 0 52 29 22
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 38 33 4 8 0 0 54 13 24
2017 EG-06 16 17 42 8 17 0 0 33 25 12
2014 EG 9 30 21 28 9 3 0 40 38 33
2014 EG-06 6 17 28 34 11 6 0 23 47 18
2011 EG 14 36 20 22 6 2 0 51 29 50
2011 EG-04 7 43 36 7 0 7 0 54 8 14
2011 EG-06 12 32 12 32 12 0 0 44 44 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 50 13 21 4 0 0 62 25 24
2017 EG-06 16 33 8 33 8 0 0 50 42 12
2014 EG 43 33 12 3 6 3 0 78 9 33
2014 EG-06 34 44 0 6 11 6 0 82 18 18
2011 EG 24 52 14 4 2 4 0 79 6 50
2011 EG-04 21 43 14 7 0 14 0 75 8 14
2011 EG-06 16 60 16 4 4 0 0 76 8 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 48 22 13 9 0 4 54 23 23
2017 EG-06 9 27 18 27 18 0 0 36 46 11
2014 EG 31 45 15 9 0 0 0 76 9 33
2014 EG-06 23 44 17 17 0 0 0 67 17 18
2011 EG 20 44 18 10 2 2 4 68 13 50
2011 EG-04 21 36 14 21 0 7 0 62 23 14
2011 EG-06 12 52 24 4 4 0 4 67 8 25
2008 EG 20 48 10 10 5 8 0 73 16 40
2008 EG-06 23 36 9 18 9 5 0 62 29 22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 46 21 21 4 0 4 52 26 24
2017 EG-06 0 33 25 33 8 0 0 33 42 12
2014 EG 21 39 18 9 6 6 0 65 16 33
2014 EG-06 17 33 17 11 11 11 0 57 25 18
2011 EG 12 32 28 10 10 8 0 48 22 50
2011 EG-04 14 21 29 14 7 14 0 42 25 14
2011 EG-06 8 40 24 12 12 4 0 50 25 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 33 21 17 8 13 0 48 28 24
2017 EG-06 0 42 8 25 16 8 0 46 45 12
2014 EG 18 15 27 12 9 12 6 41 26 33
2014 EG-06 11 23 28 6 17 11 6 40 26 18
2011 EG 6 28 28 14 10 10 4 40 28 50
2011 EG-04 0 43 21 21 0 14 0 50 25 14
2011 EG-06 4 20 32 12 20 8 4 27 36 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 35 4 0 4 13 4 89 5 23
2017 EG-06 41 33 0 0 8 17 0 90 10 12
2014 EG 51 12 9 0 0 0 28 88 0 33
2014 EG-06 39 11 17 0 0 0 34 75 0 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 58 17 8 0 4 8 4 86 5 24
2017 EG-06 75 0 8 0 8 8 0 82 9 12
2014 EG 60 15 6 0 0 3 15 93 0 33
2014 EG-06 61 6 11 0 0 6 17 86 0 18
2011 EG 68 12 6 0 2 2 10 91 2 50
2011 EG-04 79 14 0 0 0 0 7 100 0 14
2011 EG-06 60 16 8 0 4 4 8 86 5 25
2008 EG 78 5 8 3 0 3 5 89 3 40
2008 EG-06 64 9 14 5 0 5 5 80 5 22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 38 21 4 4 8 0 68 9 24
2017 EG-06 41 25 17 0 8 8 0 73 9 12
2014 EG 40 18 15 9 15 3 0 60 25 33
2014 EG-06 34 17 17 11 17 6 0 53 29 18
2011 EG 26 28 10 22 10 2 2 56 33 50
2011 EG-04 36 36 7 7 7 7 0 77 15 14
2011 EG-06 16 24 16 28 16 0 0 40 44 25
2008 EG 20 38 25 13 5 0 0 58 18 40
2008 EG-06 18 27 32 18 5 0 0 45 23 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 17 13 21 25 8 4 33 52 24
2017 EG-06 17 0 8 33 33 8 0 18 73 12
2014 EG 18 21 21 12 18 6 3 44 33 33
2014 EG-06 12 28 11 22 17 11 0 44 43 18
2011 EG 8 34 20 20 16 0 2 43 37 50
2011 EG-04 7 36 29 7 21 0 0 43 29 14
2011 EG-06 0 32 16 36 16 0 0 32 52 25
2008 EG 8 35 15 20 20 3 0 44 41 40
2008 EG-06 14 27 18 18 18 5 0 43 38 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 42 21 4 8 4 0 65 13 24
2017 EG-06 17 41 25 0 17 0 0 58 17 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 46 21 13 4 0 0 63 17 24
2017 EG-06 17 42 33 0 8 0 0 59 8 12
2014 EG 39 40 18 0 3 0 0 79 3 33
2014 EG-06 33 45 17 0 6 0 0 78 6 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 50 13 0 13 0 0 75 13 24
2017 EG-06 33 50 0 0 17 0 0 83 17 12
2014 EG 33 52 6 6 0 3 0 88 6 33
2014 EG-06 22 61 6 6 0 6 0 88 6 18
2011 EG 24 42 24 8 2 0 0 66 10 50
2011 EG-04 29 57 7 0 7 0 0 86 7 14
2011 EG-06 12 32 40 16 0 0 0 44 16 25

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 50 8 8 8 0 0 75 17 24
2017 EG-06 25 50 0 8 17 0 0 75 25 12
2014 EG 40 51 6 3 0 0 0 91 3 33
2014 EG-06 39 50 6 6 0 0 0 89 6 18
2011 EG 38 44 12 2 4 0 0 82 6 50
2011 EG-04 57 29 7 7 0 0 0 86 7 14
2011 EG-06 20 56 16 0 8 0 0 76 8 25
2008 EG 31 54 8 5 3 0 0 85 8 39
2008 EG-06 23 68 5 5 0 0 0 91 5 22

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 33 21 13 13 0 0 54 25 24
2017 EG-06 25 33 17 8 17 0 0 58 25 12
2014 EG 31 30 15 12 9 3 0 63 22 33
2014 EG-06 28 28 22 11 11 0 0 56 22 18
2011 EG 24 36 20 14 4 2 0 61 18 50
2011 EG-04 21 36 14 29 0 0 0 57 29 14
2011 EG-06 12 40 24 12 8 4 0 54 21 25

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 46 21 4 17 0 0 58 21 24
2017 EG-06 8 58 8 0 25 0 0 67 25 12
2014 EG 31 33 21 6 9 0 0 64 15 33
2014 EG-06 28 39 11 11 11 0 0 67 22 18
2011 EG 22 44 12 14 8 0 0 66 22 50
2011 EG-04 21 43 14 14 7 0 0 64 21 14
2011 EG-06 8 44 16 20 12 0 0 52 32 25
2008 EG 28 48 15 5 5 0 0 75 10 40
2008 EG-06 23 50 14 9 5 0 0 73 14 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 29 21 16 13 4 0 48 30 24
2017 EG-06 8 25 17 25 17 8 0 37 45 12
2014 EG 27 31 18 6 15 3 0 60 22 33
2014 EG-06 22 34 28 6 11 0 0 56 17 18
2011 EG 26 28 16 16 6 8 0 59 24 50
2011 EG-04 29 14 29 14 7 7 0 46 23 14
2011 EG-06 12 40 12 20 8 8 0 57 30 25
2008 EG 25 35 23 8 5 5 0 63 13 40
2008 EG-06 18 41 23 5 9 5 0 62 14 22
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 33 38 29 24
2017 EG-06 41 42 17 12
2014 EG 30 43 27 33
2014 EG-06 28 45 28 18
2011 EG 26 36 38 50
2011 EG-04 29 36 36 14
2011 EG-06 20 44 36 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 29 71 24
2014 EG 15 85 33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 38 21 8 4 25 0 55 17 24
2017 EG-06 8 42 0 8 8 33 0 75 25 12
2014 EG 12 31 27 3 3 18 6 56 8 33
2014 EG-06 17 34 33 6 0 11 0 57 6 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 42 17 4 4 13 0 71 10 24
2017 EG-06 25 33 17 0 8 17 0 70 10 12
2014 EG 24 30 28 3 0 12 3 64 4 33
2014 EG-06 22 33 28 0 0 17 0 66 0 18
2011 EG 20 50 18 4 4 4 0 73 8 50
2011 EG-04 14 57 14 7 0 7 0 77 8 14
2011 EG-06 12 52 20 4 8 4 0 67 13 25
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 50 17 4 0 0 0 79 4 24
2017 EG-06 33 50 8 8 0 0 0 83 8 12
2014 EG 28 39 21 9 0 3 0 69 9 33
2014 EG-06 28 50 17 6 0 0 0 78 6 18
2011 EG 16 54 8 12 4 4 2 74 17 50
2011 EG-04 14 43 14 21 0 7 0 62 23 14
2011 EG-06 12 72 8 8 0 0 0 84 8 25
2008 EG 13 68 10 10 0 0 0 80 10 40
2008 EG-06 14 73 0 14 0 0 0 86 14 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 29 33 13 4 17 0 40 20 24
2017 EG-06 8 16 42 0 8 25 0 33 11 12
2014 EG 9 25 39 12 3 12 0 38 17 33
2014 EG-06 6 39 33 17 0 6 0 47 18 18
2011 EG 8 16 30 8 6 30 2 35 21 50
2011 EG-04 0 0 36 7 0 57 0 0 17 14
2011 EG-06 8 24 36 8 12 12 0 36 23 25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 62 13 0 4 8 0 82 5 24
2017 EG-06 8 58 17 0 8 8 0 73 9 12
2014 EG 33 37 18 0 3 9 0 77 3 33
2014 EG-06 22 45 22 0 0 11 0 75 0 18
2011 EG 22 28 20 4 0 20 6 68 5 50
2011 EG-04 14 36 14 0 0 29 7 78 0 14
2011 EG-06 20 32 28 8 0 8 4 59 9 25
2008 EG 20 38 15 13 3 10 3 66 17 40
2008 EG-06 18 36 23 9 0 14 0 63 11 22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 42 29 4 4 8 0 59 9 24
2017 EG-06 8 33 42 0 8 8 0 45 9 12
2014 EG 18 36 31 3 6 6 0 58 10 33
2014 EG-06 11 33 39 6 6 6 0 47 12 18
2011 EG 14 30 14 10 2 28 2 63 17 50
2011 EG-04 14 29 14 0 7 36 0 67 11 14
2011 EG-06 8 40 20 16 0 16 0 57 19 25
2008 EG 28 33 20 8 3 8 3 67 11 40
2008 EG-06 27 32 18 14 5 5 0 62 19 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG-06 0 100 12
2014 EG 0 100 33
2014 EG-06 0 100 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 25 33 8 0 29 0 41 12 24
2017 EG-06 8 16 25 17 0 33 0 37 25 12
2014 EG 21 15 27 0 0 31 6 57 0 33
2014 EG-06 22 17 39 0 0 23 0 50 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 41 21 8 0 17 0 65 10 24
2017 EG-06 17 41 8 17 0 17 0 70 20 12
2014 EG 27 30 27 3 0 12 0 66 3 33
2014 EG-06 22 28 33 6 0 12 0 56 6 18
2011 EG 22 44 22 4 0 8 0 72 4 50
2011 EG-04 21 50 7 0 0 21 0 91 0 14
2011 EG-06 16 44 28 8 0 4 0 63 8 25
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 21 25 0 38 0 4 35 39 24
2017 EG-06 16 17 33 0 33 0 0 33 33 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 21 21 17 17 4 0 43 35 24
2017 EG-06 33 25 8 17 17 0 0 58 33 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 26 22 9 13 4 0 54 23 23
2017 EG-06 36 27 27 9 0 0 0 63 9 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 17 13 25 17 0 0 46 42 24
2017 EG-06 33 8 17 33 8 0 0 41 42 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 41 29 17 8 0 0 4 74 9 24
2017 EG-06 67 25 0 8 0 0 0 92 8 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 33 42 12 8 0 0 38 21 24
2017 EG-06 8 33 33 16 8 0 0 42 25 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 42 21 17 0 0 0 62 17 24
2017 EG-06 25 42 8 25 0 0 0 67 25 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 37 17 17 8 0 0 58 25 24
2017 EG-06 25 41 17 17 0 0 0 67 17 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 37 29 8 4 0 0 58 13 24
2017 EG-06 33 41 8 8 8 0 0 75 17 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 33 21 17 4 0 0 58 21 24
2017 EG-06 41 17 17 17 8 0 0 58 25 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 42 8 8 4 0 0 79 13 24
2017 EG-06 50 33 8 0 8 0 0 83 8 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 71 13 8 0 4 0 4 87 4 24
2017 EG-06 83 8 0 0 8 0 0 92 8 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 54 29 13 4 0 0 0 83 4 24
2017 EG-06 58 17 17 8 0 0 0 75 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 21 13 8 4 4 0 74 13 24
2017 EG-06 59 17 0 16 8 0 0 75 25 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 62 13 0 4 0 0 21 95 5 24
2017 EG-06 75 0 0 8 0 0 17 90 10 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 9 22 9 4 0 4 63 14 23
2017 EG-06 54 9 0 18 9 0 9 70 30 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 79 8 4 4 0 4 0 91 4 24
2017 EG-06 92 8 0 0 0 0 0 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 25 21 0 4 0 0 75 4 24
2017 EG-06 50 25 25 0 0 0 0 75 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 21 46 25 4 0 0 25 29 24
2017 EG-06 8 17 42 33 0 0 0 25 33 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 25 37 21 4 0 0 25 38 24
2017 EG-06 8 17 50 25 0 0 0 25 25 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 42 21 4 4 13 0 67 10 24
2017 EG-06 25 41 0 8 8 17 0 80 20 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 42 21 0 21 8 0 55 22 24
2017 EG-06 8 50 0 0 33 8 0 64 36 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 25 75 24
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 4 29 21 17 4 0 26 74 24
2017 EG-06 25 8 25 17 25 0 0 25 75 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 30 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 35 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 0 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 35 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 0 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 82 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 0 13 31 6 6 44 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 6 29 18 41 0 6 6 62 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 6 0 24 71 0 0 6 94 17
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