2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 44 7 17 9 0 0 66 26 444
2017 EC-01 27 54 4 8 8 0 0 81 15 26
2017 EC-02 35 38 8 15 4 0 0 73 19 26
2017 EC-03 26 52 6 11 5 0 0 78 16 65
2017 EC-04 18 58 9 15 0 0 0 76 15 33
2017 EC-05 22 40 6 20 12 0 0 62 32 115
2017 EC-06 18 39 10 20 12 0 0 58 32 59
2017 EC-07 19 43 7 19 12 0 0 62 31 90
2017 EC-08 27 45 14 9 5 0 0 73 14 22
2014 EC 25 47 4 17 7 0 0 72 23 516
2014 EC-01 25 64 10 0 0 0 0 90 0 20
2014 EC-02 43 43 0 13 0 0 0 87 13 23
2014 EC-03 39 41 3 11 3 1 0 81 15 87
2014 EC-04 24 47 0 21 8 0 0 71 29 38
2014 EC-05 24 41 9 22 5 0 0 65 26 144
2014 EC-06 19 53 0 17 10 0 0 72 28 58
2014 EC-07 17 50 4 17 12 0 0 67 29 99
2014 EC-08 16 65 0 11 8 0 0 81 19 37
2011 EC 36 47 4 10 4 0 0 83 13 634
2011 EC-01 33 52 0 10 5 0 0 86 14 21
2011 EC-02 37 48 7 7 0 0 0 85 7 27
2011 EC-03 34 50 4 8 3 0 0 84 12 119
2011 EC-04 48 44 4 4 0 0 0 93 4 54
2011 EC-05 37 44 4 10 5 0 0 81 15 164
2011 EC-06 36 43 4 9 7 0 0 80 16 69
2011 EC-07 30 53 3 11 3 0 0 83 14 120
2011 EC-08 40 37 4 18 2 0 0 77 19 57

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 20 4 3 2 1 2 91 5 443
2017 EC-01 77 19 4 0 0 0 0 96 0 26
2017 EC-02 62 27 0 4 4 0 4 92 8 26
2017 EC-03 79 15 5 0 2 0 0 94 2 65
2017 EC-04 76 12 3 3 3 0 3 91 6 33
2017 EC-05 66 19 5 5 3 0 2 87 8 114
2017 EC-06 61 27 3 3 3 2 0 90 7 59
2017 EC-07 67 22 1 2 1 2 3 95 4 90
2017 EC-08 77 14 9 0 0 0 0 91 0 22
2014 EC 65 21 4 6 2 1 2 88 8 517
2014 EC-01 55 34 10 0 0 0 0 90 0 20
2014 EC-02 70 22 0 9 0 0 0 91 9 23
2014 EC-03 74 14 5 5 3 0 0 87 8 87
2014 EC-04 71 18 0 8 0 0 3 92 8 38
2014 EC-05 63 25 4 5 0 1 3 91 5 145
2014 EC-06 72 14 3 7 2 2 0 88 9 58
2014 EC-07 56 24 7 7 4 0 2 81 11 99
2014 EC-08 57 24 0 5 5 3 5 88 12 37
2011 EC 73 17 3 3 2 1 1 92 5 634
2011 EC-01 57 19 5 5 10 5 0 80 15 21
2011 EC-02 81 7 0 7 4 0 0 89 11 27
2011 EC-03 76 14 4 2 2 1 1 92 3 119
2011 EC-04 80 11 2 6 2 0 0 91 7 54
2011 EC-05 75 18 4 3 0 0 1 93 3 164
2011 EC-06 77 14 3 1 3 0 1 93 4 69
2011 EC-07 67 23 2 4 2 2 1 92 6 120
2011 EC-08 67 23 4 5 0 0 2 91 5 57

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 65 15 4 9 5 0 2 82 15 443
2017 EC-01 65 12 0 8 12 0 4 80 20 26
2017 EC-02 50 15 0 27 4 0 4 68 32 26
2017 EC-03 69 15 2 9 5 0 0 85 14 65
2017 EC-04 61 12 3 21 3 0 0 73 24 33
2017 EC-05 64 12 6 5 9 0 3 79 14 115
2017 EC-06 62 12 9 12 3 0 2 75 16 58
2017 EC-07 67 20 2 4 3 1 1 90 8 90
2017 EC-08 82 9 0 5 5 0 0 91 9 22
2014 EC 59 20 4 7 6 0 3 82 14 516
2014 EC-01 35 40 10 5 10 0 0 75 15 20
2014 EC-02 78 9 0 9 4 0 0 87 13 23
2014 EC-03 63 16 6 6 8 0 1 80 14 87
2014 EC-04 63 13 5 11 5 0 3 78 16 38
2014 EC-05 60 21 4 8 3 0 5 85 11 145
2014 EC-06 64 17 5 3 9 0 2 82 12 58
2014 EC-07 51 27 5 7 8 0 1 80 15 99
2014 EC-08 53 22 0 11 8 0 6 79 21 36
2011 EC 64 18 4 8 5 0 1 83 13 634
2011 EC-01 43 29 10 10 10 0 0 71 19 21
2011 EC-02 74 4 15 7 0 0 0 78 7 27
2011 EC-03 68 17 6 5 3 0 2 86 8 119
2011 EC-04 70 11 2 11 6 0 0 81 17 54
2011 EC-05 68 13 4 9 4 0 1 83 13 164
2011 EC-06 67 17 6 3 4 0 3 87 7 69
2011 EC-07 55 25 2 8 9 0 1 81 18 120
2011 EC-08 56 28 2 9 5 0 0 84 14 57

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 34 6 17 14 0 0 63 31 443
2017 EC-01 35 58 0 8 0 0 0 92 8 26
2017 EC-02 19 38 8 19 15 0 0 58 35 26
2017 EC-03 40 34 8 9 9 0 0 74 18 65
2017 EC-04 21 36 12 21 9 0 0 58 30 33
2017 EC-05 30 31 8 22 9 0 0 61 31 115
2017 EC-06 24 29 5 17 24 0 0 53 41 58
2017 EC-07 25 31 3 19 21 0 0 57 40 90
2017 EC-08 55 32 0 4 9 0 0 87 13 22
2014 EC 30 32 7 18 14 0 0 61 32 517
2014 EC-01 26 35 15 10 15 0 0 60 25 20
2014 EC-02 48 30 4 4 13 0 0 78 17 23
2014 EC-03 37 31 8 16 8 0 0 68 24 87
2014 EC-04 26 32 13 8 21 0 0 58 29 38
2014 EC-05 29 35 7 18 11 0 0 64 29 145
2014 EC-06 33 28 5 19 16 0 0 61 35 58
2014 EC-07 20 26 4 29 19 0 1 47 49 99
2014 EC-08 35 41 3 11 11 0 0 76 22 37
2011 EC 40 40 6 10 4 0 0 80 14 636
2011 EC-01 33 52 14 0 0 0 0 86 0 21
2011 EC-02 39 39 11 7 4 0 0 79 11 28
2011 EC-03 42 37 9 9 3 0 0 79 12 118
2011 EC-04 41 46 4 6 4 0 0 87 9 54
2011 EC-05 38 40 4 13 5 0 0 79 18 164
2011 EC-06 37 41 6 10 6 0 0 79 16 70
2011 EC-07 41 37 7 11 3 0 0 79 14 121
2011 EC-08 46 39 4 7 5 0 0 84 12 57

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 38 13 18 8 0 0 61 27 443
2017 EC-01 35 42 4 15 4 0 0 77 19 26
2017 EC-02 12 38 4 23 23 0 0 50 46 26
2017 EC-03 28 37 9 21 3 0 2 66 25 65
2017 EC-04 28 28 19 16 9 0 0 56 25 32
2017 EC-05 21 39 10 19 10 1 1 61 29 115
2017 EC-06 14 42 22 14 9 0 0 56 22 59
2017 EC-07 23 31 17 22 7 0 0 54 29 90
2017 EC-08 36 59 0 5 0 0 0 95 5 22
2014 EC 20 40 13 17 8 1 0 61 26 517
2014 EC-01 15 30 10 30 10 5 0 47 42 20
2014 EC-02 26 56 0 13 4 0 0 83 17 23
2014 EC-03 21 43 16 14 6 0 1 64 20 87
2014 EC-04 13 24 26 21 13 3 0 38 35 38
2014 EC-05 17 40 11 22 10 0 0 57 32 145
2014 EC-06 24 45 14 9 7 2 0 70 16 58
2014 EC-07 21 38 14 16 9 0 1 60 25 99
2014 EC-08 27 49 14 11 0 0 0 76 11 37
2011 EC 31 39 11 12 5 1 1 72 17 637
2011 EC-01 24 33 19 19 5 0 0 57 24 21
2011 EC-02 29 36 14 11 7 0 4 67 19 28
2011 EC-03 32 40 10 9 5 2 2 75 15 119
2011 EC-04 20 48 7 15 7 0 2 70 23 54
2011 EC-05 32 41 9 15 4 0 0 73 18 164
2011 EC-06 26 40 16 6 10 3 0 68 16 70
2011 EC-07 35 34 11 13 3 1 3 72 17 121
2011 EC-08 39 37 14 11 0 0 0 75 11 57

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 37 7 6 5 0 0 82 11 444
2017 EC-01 58 23 8 4 8 0 0 81 12 26
2017 EC-02 31 54 12 0 4 0 0 85 4 26
2017 EC-03 42 31 12 9 6 0 0 72 15 65
2017 EC-04 51 30 9 3 6 0 0 82 9 33
2017 EC-05 36 45 8 8 3 0 0 81 11 115
2017 EC-06 42 36 7 7 7 0 2 79 14 59
2017 EC-07 48 38 4 7 3 0 0 85 10 90
2017 EC-08 77 23 0 0 0 0 0 100 0 22
2014 EC 34 44 10 9 4 0 0 77 13 516
2014 EC-01 30 40 10 10 10 0 0 70 20 20
2014 EC-02 30 35 22 13 0 0 0 65 13 23
2014 EC-03 23 52 9 8 7 0 0 76 15 86
2014 EC-04 18 47 11 18 5 0 0 66 24 38
2014 EC-05 37 47 8 7 1 0 0 84 8 145
2014 EC-06 36 43 5 10 5 0 0 80 15 58
2014 EC-07 36 36 14 8 5 0 0 73 13 99
2014 EC-08 51 32 11 3 3 0 0 84 5 37
2011 EC 38 37 11 8 6 0 0 76 14 634
2011 EC-01 33 24 5 19 19 0 0 57 38 21
2011 EC-02 26 44 11 15 4 0 0 70 19 27
2011 EC-03 28 50 10 7 6 0 0 77 13 119
2011 EC-04 31 41 9 11 7 0 0 72 19 54
2011 EC-05 45 37 10 6 2 0 0 82 8 164
2011 EC-06 32 35 13 12 9 0 0 67 20 69
2011 EC-07 42 35 10 8 6 0 0 77 13 120
2011 EC-08 51 21 14 7 5 0 2 73 13 57

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 35 5 6 4 0 0 85 10 444
2017 EC-01 58 19 12 8 4 0 0 77 12 26
2017 EC-02 31 42 27 0 0 0 0 73 0 26
2017 EC-03 46 36 8 3 6 0 2 83 9 65
2017 EC-04 51 42 3 0 3 0 0 94 3 33
2017 EC-05 40 43 4 10 3 0 0 83 12 115
2017 EC-06 45 38 3 7 7 0 0 83 14 59
2017 EC-07 61 27 1 8 3 0 0 88 11 90
2017 EC-08 82 18 0 0 0 0 0 100 0 22
2014 EC 36 45 8 7 4 0 0 81 11 517
2014 EC-01 30 45 10 5 10 0 0 75 15 20
2014 EC-02 30 35 17 13 4 0 0 65 17 23
2014 EC-03 25 47 7 11 9 0 0 72 21 87
2014 EC-04 26 45 13 8 8 0 0 71 16 38
2014 EC-05 39 48 8 4 1 0 0 86 6 145
2014 EC-06 42 45 5 5 3 0 0 86 8 58
2014 EC-07 37 42 7 9 4 0 0 80 13 99
2014 EC-08 49 49 3 0 0 0 0 97 0 37
2011 EC 42 39 7 8 4 0 0 81 12 637
2011 EC-01 24 24 10 24 14 5 0 50 40 21
2011 EC-02 25 46 4 18 7 0 0 71 25 28
2011 EC-03 34 44 8 13 2 0 0 78 14 119
2011 EC-04 39 33 13 7 7 0 0 72 15 54
2011 EC-05 44 43 7 5 1 0 0 87 7 164
2011 EC-06 40 40 7 6 7 0 0 80 13 70
2011 EC-07 49 36 5 5 6 0 0 84 11 121
2011 EC-08 56 35 4 5 0 0 0 91 5 57

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 40 10 9 5 0 0 76 14 442
2017 EC-01 38 42 12 8 0 0 0 81 8 26
2017 EC-02 27 42 12 8 12 0 0 69 19 26
2017 EC-03 33 47 12 6 2 0 0 80 8 65
2017 EC-04 43 33 12 9 3 0 0 76 12 33
2017 EC-05 33 41 10 12 4 0 0 74 16 115
2017 EC-06 27 47 17 3 5 0 0 74 8 59
2017 EC-07 39 35 3 15 7 0 1 75 22 89
2017 EC-08 67 29 5 0 0 0 0 95 0 21
2014 EC 34 39 11 13 3 1 0 73 16 515
2014 EC-01 25 45 20 5 5 0 0 71 10 20
2014 EC-02 43 39 4 13 0 0 0 83 13 23
2014 EC-03 31 44 7 16 2 0 0 75 18 87
2014 EC-04 37 34 8 16 5 0 0 71 21 38
2014 EC-05 28 35 17 18 2 1 0 63 20 144
2014 EC-06 42 35 10 9 4 0 0 77 12 57
2014 EC-07 36 38 7 12 5 1 0 76 17 99
2014 EC-08 32 54 11 3 0 0 0 86 3 37

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 39 9 10 7 0 0 74 17 443
2017 EC-01 46 27 8 8 8 4 0 76 16 26
2017 EC-02 35 38 8 8 8 0 4 76 16 26
2017 EC-03 45 29 12 9 5 0 0 74 14 65
2017 EC-04 37 45 9 9 0 0 0 82 9 33
2017 EC-05 36 39 9 9 8 0 0 75 16 115
2017 EC-06 23 43 10 14 10 0 0 66 24 59
2017 EC-07 26 47 6 11 9 1 0 74 21 89
2017 EC-08 45 41 9 5 0 0 0 86 5 22
2014 EC 32 36 12 11 8 0 0 69 19 517
2014 EC-01 15 35 25 15 10 0 0 50 25 20
2014 EC-02 39 35 17 9 0 0 0 74 9 23
2014 EC-03 32 36 13 8 10 0 1 69 19 87
2014 EC-04 32 32 18 11 8 0 0 63 18 38
2014 EC-05 36 37 9 12 6 0 0 72 19 145
2014 EC-06 34 38 10 9 7 0 2 74 16 58
2014 EC-07 28 35 13 13 10 0 0 64 23 99
2014 EC-08 32 43 3 8 14 0 0 76 22 37
2011 EC 39 36 7 11 5 1 1 76 16 637
2011 EC-01 24 48 10 10 5 0 5 75 15 21
2011 EC-02 46 39 4 7 4 0 0 86 11 28
2011 EC-03 34 39 8 12 5 2 1 74 17 119
2011 EC-04 46 22 9 13 7 2 0 70 21 54
2011 EC-05 45 33 7 9 4 1 1 80 13 164
2011 EC-06 37 37 9 10 6 0 1 75 16 70
2011 EC-07 41 34 6 12 6 1 0 76 18 121
2011 EC-08 32 44 5 11 9 0 0 75 19 57

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 26 12 14 11 2 6 60 27 443
2017 EC-01 38 4 12 8 4 12 23 65 18 26
2017 EC-02 38 19 0 12 12 4 15 71 29 26
2017 EC-03 34 18 14 6 11 5 13 63 20 65
2017 EC-04 24 37 0 21 9 3 6 67 33 33
2017 EC-05 23 30 13 19 10 2 3 55 31 114
2017 EC-06 24 17 22 20 12 1 3 43 34 59
2017 EC-07 31 34 9 13 11 0 1 66 25 90
2017 EC-08 27 46 18 0 5 0 4 76 5 22
2014 EC 26 24 11 16 15 3 6 54 34 517
2014 EC-01 10 20 10 26 0 20 15 45 40 20
2014 EC-02 26 22 9 9 17 0 17 58 32 23
2014 EC-03 20 20 13 17 17 1 13 45 40 87
2014 EC-04 26 18 13 16 8 8 11 55 29 38
2014 EC-05 31 23 12 14 14 3 3 58 29 145
2014 EC-06 31 24 12 19 10 2 1 57 30 58
2014 EC-07 26 29 11 16 16 0 1 56 33 99
2014 EC-08 16 43 0 19 22 0 0 59 41 37
2011 EC 29 28 10 12 13 3 5 62 28 637
2011 EC-01 29 19 14 19 14 5 0 50 35 21
2011 EC-02 18 11 25 4 18 4 21 38 29 28
2011 EC-03 31 23 7 15 13 3 8 61 31 119
2011 EC-04 26 26 4 19 17 7 2 57 39 54
2011 EC-05 35 30 10 9 11 2 3 69 21 164
2011 EC-06 31 34 6 11 14 3 0 68 26 70
2011 EC-07 27 28 14 14 10 2 5 59 26 121
2011 EC-08 19 42 7 9 21 0 2 63 30 57

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 45 8 9 6 0 0 77 15 443
2017 EC-01 35 38 8 12 8 0 0 73 19 26
2017 EC-02 35 46 4 8 8 0 0 81 15 26
2017 EC-03 34 45 9 5 8 0 0 79 12 65
2017 EC-04 33 43 9 9 3 0 3 78 12 33
2017 EC-05 23 54 8 11 3 0 1 77 15 115
2017 EC-06 34 38 10 12 5 0 0 72 17 58
2017 EC-07 33 44 8 9 7 0 0 77 16 90
2017 EC-08 64 36 0 0 0 0 0 100 0 22
2014 EC 24 46 13 10 6 0 0 71 17 517
2014 EC-01 20 40 15 5 20 0 0 60 25 20
2014 EC-02 35 48 4 13 0 0 0 83 13 23
2014 EC-03 22 47 13 13 6 0 0 69 18 87
2014 EC-04 11 39 24 13 13 0 0 50 26 38
2014 EC-05 24 53 14 6 3 0 0 77 9 145
2014 EC-06 26 47 12 9 7 0 0 73 15 58
2014 EC-07 26 40 11 15 7 0 0 67 22 99
2014 EC-08 41 41 5 11 3 0 0 81 14 37
2011 EC 32 38 11 11 7 0 0 70 19 637
2011 EC-01 29 24 5 19 24 0 0 52 43 21
2011 EC-02 18 50 14 11 7 0 0 68 18 28
2011 EC-03 30 40 17 8 5 0 0 71 13 119
2011 EC-04 26 39 15 11 9 0 0 65 20 54
2011 EC-05 38 39 7 12 4 0 0 77 16 164
2011 EC-06 23 36 16 11 13 1 0 59 25 70
2011 EC-07 31 36 10 15 7 1 0 68 23 121
2011 EC-08 49 30 7 5 9 0 0 79 14 57

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 35 12 15 10 0 1 62 25 442
2017 EC-01 46 27 4 12 12 0 0 73 23 26
2017 EC-02 38 35 15 8 0 0 4 76 8 26
2017 EC-03 29 34 9 14 12 0 2 64 27 64
2017 EC-04 24 48 12 6 6 0 3 75 12 33
2017 EC-05 21 33 20 17 8 0 0 54 26 115
2017 EC-06 22 40 12 17 9 0 0 62 26 58
2017 EC-07 30 30 9 18 13 0 0 60 31 90
2017 EC-08 27 55 5 13 0 0 0 82 13 22
2014 EC 17 37 17 16 12 0 0 54 28 517
2014 EC-01 20 20 25 21 10 0 5 42 32 20
2014 EC-02 35 39 13 4 9 0 0 74 13 23
2014 EC-03 11 31 21 22 15 0 0 43 37 87
2014 EC-04 13 39 16 16 16 0 0 53 32 38
2014 EC-05 17 42 14 15 11 1 0 59 26 145
2014 EC-06 16 35 28 14 9 0 0 50 22 58
2014 EC-07 21 34 14 19 11 0 0 56 30 99
2014 EC-08 22 49 16 5 8 0 0 70 14 37
2011 EC 22 41 12 12 11 1 0 64 24 637
2011 EC-01 24 29 14 19 14 0 0 52 33 21
2011 EC-02 18 43 21 7 11 0 0 61 18 28
2011 EC-03 25 41 10 11 11 1 1 68 22 119
2011 EC-04 17 41 9 17 17 0 0 57 33 54
2011 EC-05 21 45 15 12 7 0 0 66 20 164
2011 EC-06 16 37 20 9 14 4 0 55 24 70
2011 EC-07 27 40 7 12 13 1 0 68 25 121
2011 EC-08 21 46 9 14 11 0 0 67 25 57

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 43 10 16 9 0 0 65 25 443
2017 EC-01 15 58 0 23 4 0 0 73 27 26
2017 EC-02 15 38 19 19 8 0 0 54 27 26
2017 EC-03 24 54 3 11 8 0 0 79 18 65
2017 EC-04 24 45 15 9 6 0 0 70 15 33
2017 EC-05 18 42 11 17 11 0 0 60 29 115
2017 EC-06 23 29 15 21 12 0 0 52 33 58
2017 EC-07 29 36 11 17 8 0 0 64 25 90
2017 EC-08 23 64 0 9 5 0 0 86 14 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 39 8 8 5 0 0 79 13 441
2017 EC-01 35 38 12 12 4 0 0 73 15 26
2017 EC-02 42 38 8 8 4 0 0 81 12 26
2017 EC-03 52 31 6 5 6 0 0 83 11 64
2017 EC-04 46 42 6 3 3 0 0 88 6 33
2017 EC-05 29 47 12 6 4 2 0 77 11 115
2017 EC-06 36 31 9 16 9 0 0 67 24 58
2017 EC-07 44 38 3 9 6 0 0 82 15 90
2017 EC-08 67 33 0 0 0 0 0 100 0 21
2014 EC 35 41 11 8 4 1 0 77 12 517
2014 EC-01 20 35 10 5 15 10 5 64 24 20
2014 EC-02 39 52 0 9 0 0 0 91 9 23
2014 EC-03 39 40 9 6 6 0 0 79 11 87
2014 EC-04 21 42 18 8 8 3 0 65 16 38
2014 EC-05 34 44 10 9 2 1 0 78 11 145
2014 EC-06 29 40 19 5 7 0 0 69 12 58
2014 EC-07 42 37 10 6 4 0 0 80 10 99
2014 EC-08 43 49 0 8 0 0 0 92 8 37
2011 EC 39 39 9 8 5 1 0 78 13 637
2011 EC-01 24 38 5 24 5 5 0 65 30 21
2011 EC-02 43 36 7 11 4 0 0 79 14 28
2011 EC-03 39 45 7 6 3 1 0 85 8 119
2011 EC-04 31 30 13 17 9 0 0 61 26 54
2011 EC-05 40 42 10 4 2 1 0 83 7 164
2011 EC-06 37 34 9 9 10 1 0 72 19 70
2011 EC-07 38 39 9 8 4 1 1 78 13 121
2011 EC-08 51 30 9 5 5 0 0 81 11 57

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 38 11 11 11 0 0 68 21 443
2017 EC-01 35 31 4 19 12 0 0 65 31 26
2017 EC-02 23 50 19 4 4 0 0 73 8 26
2017 EC-03 31 45 11 5 9 0 0 76 14 65
2017 EC-04 33 46 9 3 9 0 0 79 12 33
2017 EC-05 24 37 16 13 11 0 0 60 24 115
2017 EC-06 26 41 9 12 12 0 0 67 24 58
2017 EC-07 34 29 11 12 13 0 0 63 26 90
2017 EC-08 59 36 0 5 0 0 0 95 5 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 41 9 4 3 0 0 84 7 443
2017 EC-01 50 35 4 4 8 0 0 85 12 26
2017 EC-02 35 50 12 0 4 0 0 85 4 26
2017 EC-03 45 40 11 2 3 0 0 85 5 65
2017 EC-04 42 46 6 3 3 0 0 88 6 33
2017 EC-05 37 42 15 4 2 0 0 79 6 115
2017 EC-06 44 35 9 9 3 0 0 80 12 59
2017 EC-07 47 43 3 6 1 0 0 90 7 89
2017 EC-08 59 41 0 0 0 0 0 100 0 22
2014 EC 47 37 11 3 2 0 0 84 6 517
2014 EC-01 50 30 0 5 15 0 0 80 20 20
2014 EC-02 44 48 9 0 0 0 0 91 0 23
2014 EC-03 53 32 9 5 1 0 0 85 6 87
2014 EC-04 29 47 11 5 8 0 0 76 13 38
2014 EC-05 47 40 10 3 0 0 0 87 3 145
2014 EC-06 50 33 14 2 2 0 0 83 3 58
2014 EC-07 42 37 16 2 2 0 0 80 4 99
2014 EC-08 59 30 5 5 0 0 0 89 5 37
2011 EC 48 36 10 5 2 0 0 84 6 637
2011 EC-01 29 38 19 0 14 0 0 67 14 21
2011 EC-02 57 21 18 4 0 0 0 79 4 28
2011 EC-03 53 35 9 2 1 0 0 88 3 119
2011 EC-04 41 37 17 6 0 0 0 78 6 54
2011 EC-05 46 39 9 5 1 0 0 85 7 164
2011 EC-06 44 34 13 4 3 0 1 80 7 70
2011 EC-07 46 38 7 7 2 0 0 84 9 121
2011 EC-08 60 30 5 4 2 0 0 89 5 57

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 39 12 14 7 0 0 67 21 443
2017 EC-01 31 35 12 8 15 0 0 65 23 26
2017 EC-02 23 42 19 15 0 0 0 65 15 26
2017 EC-03 22 49 11 11 8 0 0 71 18 65
2017 EC-04 24 54 9 9 3 0 0 79 12 33
2017 EC-05 24 34 16 21 6 0 0 58 27 115
2017 EC-06 27 34 12 13 14 0 0 61 27 59
2017 EC-07 36 37 9 11 7 0 0 73 18 89
2017 EC-08 46 36 5 14 0 0 0 82 14 22
2014 EC 21 40 11 18 10 1 0 61 28 516
2014 EC-01 5 35 10 20 25 5 0 42 48 20
2014 EC-02 13 48 17 13 4 0 4 64 18 23
2014 EC-03 15 46 13 14 13 0 0 61 26 87
2014 EC-04 8 39 26 18 8 0 0 47 26 38
2014 EC-05 20 39 8 23 8 1 0 60 31 145
2014 EC-06 28 31 15 21 5 0 0 59 26 58
2014 EC-07 29 41 6 14 9 0 0 71 23 99
2014 EC-08 33 42 6 11 8 0 0 75 19 36
2011 EC 27 43 11 11 7 1 0 71 18 637
2011 EC-01 24 29 10 14 24 0 0 52 38 21
2011 EC-02 36 36 14 7 7 0 0 71 14 28
2011 EC-03 23 50 9 11 7 1 0 73 18 119
2011 EC-04 15 39 19 17 11 0 0 54 28 54
2011 EC-05 26 46 12 13 3 0 0 72 16 164
2011 EC-06 21 51 10 7 7 3 0 75 15 70
2011 EC-07 36 36 9 11 7 1 0 73 18 121
2011 EC-08 37 40 7 9 7 0 0 77 16 57

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 33 15 11 10 0 1 64 21 443
2017 EC-01 31 19 19 12 12 0 8 54 25 26
2017 EC-02 27 27 31 8 8 0 0 54 15 26
2017 EC-03 21 38 19 14 8 0 0 60 21 65
2017 EC-04 18 57 3 9 9 0 3 78 19 33
2017 EC-05 31 25 18 16 9 1 0 57 24 115
2017 EC-06 35 29 12 10 14 0 0 64 24 59
2017 EC-07 37 36 10 7 10 0 0 73 17 89
2017 EC-08 50 41 5 5 0 0 0 91 5 22
2014 EC 21 35 17 16 10 1 0 57 26 517
2014 EC-01 10 25 35 0 30 0 0 35 30 20
2014 EC-02 39 26 17 13 4 0 0 65 17 23
2014 EC-03 10 36 20 20 13 1 1 47 33 87
2014 EC-04 13 42 18 18 8 0 0 55 26 38
2014 EC-05 21 33 20 17 7 1 0 55 24 145
2014 EC-06 29 31 21 14 5 0 0 60 19 58
2014 EC-07 28 39 8 14 10 0 0 68 24 99
2014 EC-08 22 43 11 16 8 0 0 65 24 37

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 39 13 14 8 0 0 65 22 443
2017 EC-01 38 31 15 12 4 0 0 69 15 26
2017 EC-02 19 50 15 15 0 0 0 69 15 26
2017 EC-03 21 49 11 9 9 0 0 71 18 65
2017 EC-04 21 48 6 12 6 3 3 74 19 33
2017 EC-05 20 39 17 16 7 1 1 60 23 115
2017 EC-06 23 39 10 12 15 0 0 62 27 59
2017 EC-07 30 32 15 15 9 0 0 62 24 89
2017 EC-08 55 23 0 18 5 0 0 77 23 22
2014 EC 23 37 17 13 9 1 0 60 23 517
2014 EC-01 15 25 30 10 21 0 0 40 30 20
2014 EC-02 30 44 17 4 4 0 0 74 9 23
2014 EC-03 21 38 21 8 11 1 0 59 20 87
2014 EC-04 13 34 26 18 8 0 0 47 26 38
2014 EC-05 21 41 15 16 7 1 0 62 23 145
2014 EC-06 29 36 15 10 9 0 0 66 19 58
2014 EC-07 25 32 17 14 9 1 1 59 24 99
2014 EC-08 27 38 5 19 11 0 0 65 30 37
2011 EC 31 39 14 10 5 1 1 71 15 637
2011 EC-01 24 43 19 10 5 0 0 67 14 21
2011 EC-02 36 32 18 11 4 0 0 68 14 28
2011 EC-03 30 38 18 10 3 1 1 69 13 119
2011 EC-04 26 35 19 17 4 0 0 61 20 54
2011 EC-05 30 43 13 7 4 1 2 75 11 164
2011 EC-06 27 49 7 6 7 3 1 79 13 70
2011 EC-07 37 34 11 11 6 2 0 72 17 121
2011 EC-08 33 35 12 11 9 0 0 68 19 57

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 41 11 7 4 0 0 78 12 442
2017 EC-01 48 32 12 0 8 0 0 80 8 25
2017 EC-02 31 46 12 8 4 0 0 77 12 26
2017 EC-03 37 45 9 3 6 0 0 82 9 65
2017 EC-04 39 46 9 3 3 0 0 85 6 33
2017 EC-05 30 45 12 9 3 0 1 76 12 115
2017 EC-06 37 37 7 14 3 0 2 76 17 59
2017 EC-07 37 35 15 10 3 0 0 72 14 89
2017 EC-08 64 36 0 0 0 0 0 100 0 22
2014 EC 29 41 17 8 5 0 0 70 13 516
2014 EC-01 35 29 11 10 15 0 0 64 25 20
2014 EC-02 44 35 22 0 0 0 0 78 0 23
2014 EC-03 27 40 17 9 7 0 0 66 16 86
2014 EC-04 16 34 29 11 11 0 0 50 21 38
2014 EC-05 30 49 14 6 2 0 0 79 8 145
2014 EC-06 36 28 22 5 7 2 0 65 12 58
2014 EC-07 26 42 16 11 4 0 0 69 15 99
2014 EC-08 35 46 8 8 3 0 0 81 11 37
2011 EC 36 40 10 9 5 0 0 76 14 637
2011 EC-01 29 29 5 19 19 0 0 57 38 21
2011 EC-02 14 61 11 7 7 0 0 75 14 28
2011 EC-03 34 43 10 10 2 1 0 78 12 119
2011 EC-04 30 43 15 4 9 0 0 72 13 54
2011 EC-05 41 41 9 7 2 0 0 82 9 164
2011 EC-06 27 40 13 11 9 0 0 67 20 70
2011 EC-07 35 36 8 13 7 1 0 72 20 121
2011 EC-08 54 25 11 7 4 0 0 79 11 57

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 39 16 7 6 1 1 71 13 444
2017 EC-01 58 23 4 4 4 4 4 88 8 26
2017 EC-02 35 54 8 0 0 4 0 92 0 26
2017 EC-03 50 37 9 3 0 0 2 88 3 65
2017 EC-04 39 30 15 12 3 0 0 70 15 33
2017 EC-05 27 49 12 5 6 1 0 76 11 115
2017 EC-06 23 36 19 10 12 0 0 59 22 59
2017 EC-07 19 33 28 10 9 0 1 53 19 90
2017 EC-08 14 45 18 9 13 0 0 59 23 22
2014 EC 29 37 17 10 6 0 1 66 17 517
2014 EC-01 30 55 10 0 0 0 5 89 0 20
2014 EC-02 52 35 9 4 0 0 0 87 4 23
2014 EC-03 40 36 15 6 3 0 0 76 9 87
2014 EC-04 29 47 16 5 0 0 3 78 5 38
2014 EC-05 30 38 17 9 6 0 1 69 15 145
2014 EC-06 27 31 17 19 5 0 0 59 24 58
2014 EC-07 23 33 20 11 12 0 0 57 23 99
2014 EC-08 5 35 27 19 14 0 0 41 32 37
2011 EC 31 39 16 7 4 0 1 72 12 635
2011 EC-01 29 48 10 5 5 0 5 80 10 21
2011 EC-02 46 36 7 11 0 0 0 82 11 28
2011 EC-03 41 38 14 5 3 0 0 79 8 118
2011 EC-04 33 43 13 9 0 0 2 77 9 54
2011 EC-05 29 46 17 3 4 0 1 76 7 164
2011 EC-06 27 31 26 6 9 1 0 59 14 70
2011 EC-07 30 33 15 13 8 0 2 64 21 120
2011 EC-08 19 42 21 12 5 0 0 61 18 57

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 27 38 14 4 1 2 19 42 444
2017 EC-01 4 19 19 31 23 0 4 56 24 26
2017 EC-02 8 19 35 27 4 0 8 33 29 26
2017 EC-03 11 21 39 18 6 2 3 26 34 65
2017 EC-04 6 30 37 18 6 0 3 25 37 33
2017 EC-05 16 30 42 10 2 1 1 12 46 115
2017 EC-06 19 34 29 12 2 2 3 14 56 59
2017 EC-07 17 30 38 10 3 0 2 14 48 90
2017 EC-08 0 18 73 9 0 0 0 9 18 22
2014 EC 12 30 39 13 4 1 1 17 43 514
2014 EC-01 0 35 35 10 10 10 0 22 39 20
2014 EC-02 4 22 48 17 4 0 4 23 27 23
2014 EC-03 11 18 41 16 11 2 1 28 29 85
2014 EC-04 13 45 32 11 0 0 0 11 58 38
2014 EC-05 13 31 37 14 3 1 0 17 45 144
2014 EC-06 19 38 29 10 3 0 0 14 57 58
2014 EC-07 10 30 44 12 3 0 1 15 41 99
2014 EC-08 16 32 43 5 3 0 0 8 49 37
2011 EC 13 24 38 18 5 0 2 24 38 637
2011 EC-01 14 10 24 33 5 0 14 44 28 21
2011 EC-02 11 14 46 18 11 0 0 29 25 28
2011 EC-03 10 24 34 20 7 1 3 28 36 119
2011 EC-04 19 26 35 17 2 0 2 19 45 54
2011 EC-05 12 24 45 14 4 0 1 18 36 164
2011 EC-06 19 26 33 19 3 1 0 22 45 70
2011 EC-07 13 24 36 17 7 1 2 25 38 121
2011 EC-08 9 30 37 21 4 0 0 25 39 57

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 25 31 20 8 2 3 30 37 442
2017 EC-01 0 12 31 12 27 8 12 48 14 26
2017 EC-02 4 19 27 27 15 4 4 46 25 26
2017 EC-03 11 17 31 25 8 2 8 36 30 65
2017 EC-04 9 28 28 22 9 0 3 32 39 32
2017 EC-05 9 29 32 18 9 1 1 27 40 115
2017 EC-06 24 26 29 17 2 1 2 19 51 59
2017 EC-07 10 27 31 22 5 2 2 28 39 89
2017 EC-08 0 23 45 32 0 0 0 32 23 22
2014 EC 14 22 36 20 7 1 0 27 37 514
2014 EC-01 5 25 25 21 10 15 0 36 35 20
2014 EC-02 4 26 17 30 22 0 0 52 30 23
2014 EC-03 17 20 35 13 13 1 1 26 38 86
2014 EC-04 11 39 32 18 0 0 0 18 50 38
2014 EC-05 17 20 36 20 6 2 0 26 37 145
2014 EC-06 19 16 46 14 5 0 0 19 35 57
2014 EC-07 10 25 37 21 5 0 1 27 36 99
2014 EC-08 11 14 33 39 3 0 0 42 25 36
2011 EC 9 19 30 27 11 2 2 39 30 636
2011 EC-01 10 19 10 29 10 10 14 50 38 21
2011 EC-02 7 32 7 29 14 7 4 48 44 28
2011 EC-03 12 20 28 23 13 2 3 37 34 119
2011 EC-04 9 26 30 26 6 4 0 33 37 54
2011 EC-05 7 17 35 30 9 0 1 40 25 164
2011 EC-06 11 20 30 24 10 4 0 36 33 70
2011 EC-07 8 18 32 25 13 2 4 40 27 120
2011 EC-08 7 16 37 28 12 0 0 40 23 57

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 30 27 11 4 1 2 15 56 439
2017 EC-01 12 15 23 19 15 8 8 41 32 26
2017 EC-02 19 27 35 8 4 0 8 13 50 26
2017 EC-03 13 32 29 18 3 0 5 22 47 62
2017 EC-04 25 25 22 16 3 6 3 21 55 32
2017 EC-05 28 35 21 11 3 2 0 15 64 115
2017 EC-06 31 34 23 10 2 0 0 12 66 58
2017 EC-07 28 30 31 8 3 0 0 11 58 90
2017 EC-08 14 27 59 0 0 0 0 0 41 22
2014 EC 25 29 24 15 6 0 2 21 55 517
2014 EC-01 15 25 36 10 10 0 5 21 42 20
2014 EC-02 17 26 17 17 17 0 4 36 45 23
2014 EC-03 23 22 23 16 11 0 5 29 47 87
2014 EC-04 26 37 24 8 5 0 0 13 63 38
2014 EC-05 24 29 26 16 3 1 1 20 54 145
2014 EC-06 33 26 17 22 2 0 0 24 59 58
2014 EC-07 23 34 26 11 4 0 1 15 58 99
2014 EC-08 32 30 22 14 3 0 0 16 62 37
2011 EC 19 30 27 15 6 1 3 21 51 636
2011 EC-01 10 38 19 14 5 0 14 22 56 21
2011 EC-02 19 30 11 19 19 4 0 38 50 27
2011 EC-03 12 29 25 23 8 0 4 32 42 119
2011 EC-04 19 39 28 7 2 2 4 10 61 54
2011 EC-05 18 31 32 13 5 1 1 18 49 164
2011 EC-06 26 24 30 13 4 1 1 18 51 70
2011 EC-07 21 30 27 13 4 1 3 18 53 121
2011 EC-08 25 32 26 12 5 0 0 18 56 57

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 26 33 17 7 0 2 24 41 442
2017 EC-01 0 8 19 31 27 0 15 68 9 26
2017 EC-02 4 23 54 8 4 0 8 13 29 26
2017 EC-03 6 11 28 35 16 0 5 53 18 64
2017 EC-04 25 19 37 13 3 3 0 16 45 32
2017 EC-05 14 31 32 16 7 0 0 23 45 115
2017 EC-06 22 24 38 12 3 1 0 15 47 59
2017 EC-07 20 43 24 9 3 0 0 12 64 90
2017 EC-08 5 23 59 14 0 0 0 14 27 22
2014 EC 16 24 34 16 8 1 1 25 40 516
2014 EC-01 5 10 30 30 15 10 0 50 17 20
2014 EC-02 9 17 30 30 9 0 4 41 27 23
2014 EC-03 9 13 30 23 20 1 5 45 23 87
2014 EC-04 16 24 47 13 0 0 0 13 39 38
2014 EC-05 14 26 30 20 10 1 0 30 40 145
2014 EC-06 28 24 38 9 2 0 0 10 52 58
2014 EC-07 20 29 35 12 3 0 1 15 50 98
2014 EC-08 19 41 35 3 3 0 0 5 59 37
2011 EC 9 22 34 23 8 1 2 32 33 636
2011 EC-01 5 5 33 29 5 5 19 44 13 21
2011 EC-02 7 14 29 25 25 0 0 50 21 28
2011 EC-03 5 14 30 30 16 1 3 48 20 119
2011 EC-04 9 17 52 17 6 0 0 22 26 54
2011 EC-05 6 27 36 24 5 0 1 30 33 164
2011 EC-06 14 27 27 23 6 3 0 29 43 70
2011 EC-07 15 27 33 17 6 1 3 23 43 120
2011 EC-08 14 26 39 18 4 0 0 21 40 57

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 27 27 15 6 1 4 22 49 441
2017 EC-01 12 8 23 12 27 12 8 48 24 26
2017 EC-02 4 27 27 19 15 0 8 38 33 26
2017 EC-03 9 23 31 21 9 0 6 32 35 64
2017 EC-04 19 10 42 19 3 0 6 24 31 31
2017 EC-05 21 30 28 13 3 3 3 17 53 115
2017 EC-06 19 31 29 12 5 0 5 18 52 59
2017 EC-07 32 32 18 12 3 0 2 16 66 90
2017 EC-08 27 27 32 14 0 0 0 14 55 22
2014 EC 27 26 29 12 5 1 1 17 54 516
2014 EC-01 16 35 20 5 20 5 0 26 53 20
2014 EC-02 13 9 43 30 4 0 0 35 22 23
2014 EC-03 17 24 30 15 9 0 3 25 43 86
2014 EC-04 37 21 32 11 0 0 0 11 58 38
2014 EC-05 25 24 28 15 6 2 0 22 50 145
2014 EC-06 35 28 24 10 2 2 0 12 63 58
2014 EC-07 27 32 29 9 1 0 1 10 60 99
2014 EC-08 43 27 30 0 0 0 0 0 70 37
2011 EC 15 26 29 18 7 2 2 26 43 635
2011 EC-01 10 33 24 19 0 0 14 22 50 21
2011 EC-02 18 32 11 29 7 4 0 37 52 28
2011 EC-03 11 26 29 18 13 2 2 32 38 119
2011 EC-04 17 35 24 13 7 2 2 21 54 54
2011 EC-05 13 24 35 19 5 2 2 25 39 164
2011 EC-06 17 19 38 17 4 3 1 23 38 69
2011 EC-07 20 25 29 17 5 2 2 23 47 121
2011 EC-08 18 32 23 21 5 0 0 27 50 56

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 26 31 16 7 2 3 24 44 442
2017 EC-01 15 12 27 15 23 8 0 42 29 26
2017 EC-02 8 19 35 19 8 0 12 30 30 26
2017 EC-03 9 27 34 17 6 2 6 25 39 65
2017 EC-04 18 35 19 16 6 3 3 23 56 32
2017 EC-05 17 27 30 12 7 2 5 21 48 115
2017 EC-06 20 29 32 12 3 3 0 16 51 59
2017 EC-07 19 27 35 14 5 0 1 18 47 89
2017 EC-08 4 13 27 46 9 0 0 55 18 22
2014 EC 17 20 36 18 6 2 2 25 38 515
2014 EC-01 20 20 15 15 20 5 5 39 45 20
2014 EC-02 5 23 18 36 14 5 0 52 29 22
2014 EC-03 18 18 36 18 5 1 3 24 39 87
2014 EC-04 26 21 34 13 3 0 3 16 49 38
2014 EC-05 14 23 39 14 7 2 1 22 38 145
2014 EC-06 19 14 41 21 2 3 0 23 34 58
2014 EC-07 16 18 39 18 6 0 2 25 35 98
2014 EC-08 11 27 32 24 3 0 3 28 39 37
2011 EC 13 21 30 23 8 2 3 33 35 637
2011 EC-01 10 14 29 19 14 0 14 39 28 21
2011 EC-02 18 25 21 7 18 4 7 28 48 28
2011 EC-03 18 18 31 18 8 3 3 28 39 119
2011 EC-04 17 26 26 11 13 7 0 26 46 54
2011 EC-05 9 27 30 26 6 1 1 33 36 164
2011 EC-06 16 19 36 23 4 1 1 28 35 70
2011 EC-07 9 19 30 26 10 2 4 38 30 121
2011 EC-08 11 14 33 33 7 0 2 41 25 57

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 33 31 8 3 2 2 11 56 441
2017 EC-01 19 12 38 8 15 4 4 25 33 26
2017 EC-02 12 35 27 12 0 8 8 14 55 26
2017 EC-03 12 33 37 12 2 0 3 14 47 64
2017 EC-04 13 37 25 13 3 9 0 17 55 32
2017 EC-05 22 33 30 7 3 3 2 10 59 115
2017 EC-06 31 24 39 3 2 0 2 5 55 59
2017 EC-07 26 41 23 7 3 0 0 10 66 89
2017 EC-08 18 41 32 9 0 0 0 9 59 22
2014 EC 25 27 30 13 4 1 1 17 53 516
2014 EC-01 20 15 35 20 10 0 0 29 35 20
2014 EC-02 13 22 26 17 9 9 4 30 40 23
2014 EC-03 23 26 28 9 10 0 3 20 51 86
2014 EC-04 29 26 32 13 0 0 0 13 55 38
2014 EC-05 21 29 32 15 2 1 1 17 50 145
2014 EC-06 38 26 26 9 0 1 0 9 65 58
2014 EC-07 26 29 26 13 3 0 2 16 57 99
2014 EC-08 30 27 35 8 0 0 0 8 57 37
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 16 4 6 5 0 2 85 11 444
2017 EC-01 69 12 0 4 4 0 12 91 9 26
2017 EC-02 50 15 8 19 0 0 8 71 21 26
2017 EC-03 80 8 5 5 3 0 0 88 8 65
2017 EC-04 67 12 3 15 3 0 0 79 18 33
2017 EC-05 61 18 5 5 7 0 3 82 13 115
2017 EC-06 64 22 2 7 3 0 2 88 10 59
2017 EC-07 72 16 6 1 4 0 1 89 6 90
2017 EC-08 77 9 0 5 9 0 0 86 14 22
2014 EC 65 14 5 6 5 0 4 83 12 517
2014 EC-01 60 25 5 5 0 0 5 90 5 20
2014 EC-02 78 9 0 4 9 0 0 87 13 23
2014 EC-03 67 11 5 3 9 0 5 82 13 87
2014 EC-04 66 8 5 11 8 0 3 76 19 38
2014 EC-05 66 14 5 6 3 1 6 85 10 145
2014 EC-06 72 10 5 9 2 0 2 84 11 58
2014 EC-07 62 18 5 7 6 0 2 81 13 99
2014 EC-08 59 22 3 5 3 0 8 88 9 37
2011 EC 68 13 6 6 4 0 2 83 11 637
2011 EC-01 38 19 19 10 0 5 10 67 11 21
2011 EC-02 79 4 7 4 4 0 4 85 7 28
2011 EC-03 71 15 6 3 3 0 1 87 7 119
2011 EC-04 67 6 6 19 4 0 0 72 22 54
2011 EC-05 70 13 7 6 3 0 1 84 9 164
2011 EC-06 74 9 7 1 4 1 3 87 6 70
2011 EC-07 61 17 5 8 7 0 2 80 15 121
2011 EC-08 68 18 4 5 4 0 2 88 9 57

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 33 13 16 9 5 3 59 27 444
2017 EC-01 23 19 4 12 19 15 8 55 40 26
2017 EC-02 23 38 15 8 0 4 12 73 9 26
2017 EC-03 24 28 18 11 9 2 8 58 22 65
2017 EC-04 18 46 6 12 12 6 0 68 26 33
2017 EC-05 19 35 16 16 8 6 1 58 25 115
2017 EC-06 22 29 15 19 7 7 2 56 28 59
2017 EC-07 27 33 8 19 12 1 0 61 32 90
2017 EC-08 23 36 14 18 5 5 0 62 24 22
2014 EC 24 28 18 11 11 6 2 57 24 517
2014 EC-01 10 25 20 5 25 10 5 41 36 20
2014 EC-02 39 22 17 13 4 4 0 64 18 23
2014 EC-03 18 28 21 14 11 2 6 50 28 87
2014 EC-04 16 26 8 13 24 5 8 48 42 38
2014 EC-05 25 28 21 8 9 9 1 58 19 145
2014 EC-06 35 26 12 10 10 7 0 65 22 58
2014 EC-07 24 29 20 9 11 6 0 57 22 99
2014 EC-08 24 43 14 14 5 0 0 68 19 37

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 30 8 16 7 0 0 68 24 444
2017 EC-01 42 31 4 15 8 0 0 73 23 26
2017 EC-02 27 38 4 27 4 0 0 65 31 26
2017 EC-03 38 33 8 14 8 0 0 71 21 65
2017 EC-04 30 42 12 12 3 0 0 73 15 33
2017 EC-05 32 29 11 20 7 0 0 62 27 115
2017 EC-06 35 27 8 19 7 3 0 65 27 59
2017 EC-07 52 21 7 10 10 0 0 73 20 90
2017 EC-08 50 36 0 14 0 0 0 86 14 22
2014 EC 36 29 9 14 10 1 0 66 25 517
2014 EC-01 20 20 10 15 20 15 0 47 41 20
2014 EC-02 39 35 4 17 4 0 0 74 22 23
2014 EC-03 28 24 14 17 15 1 1 53 33 87
2014 EC-04 34 26 3 21 16 0 0 61 37 38
2014 EC-05 39 31 8 12 9 1 0 70 22 145
2014 EC-06 45 22 10 10 12 0 0 67 22 58
2014 EC-07 40 28 9 15 7 0 0 69 22 99
2014 EC-08 38 49 5 8 0 0 0 86 8 37

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 36 9 15 8 1 0 68 23 444
2017 EC-01 42 19 4 19 12 4 0 64 32 26
2017 EC-02 38 23 4 19 15 0 0 62 35 26
2017 EC-03 40 23 10 20 6 2 0 64 26 65
2017 EC-04 33 39 9 15 3 0 0 73 18 33
2017 EC-05 21 48 8 17 6 0 0 69 23 115
2017 EC-06 24 41 12 10 10 3 0 67 21 59
2017 EC-07 35 34 9 12 8 0 1 71 20 90
2017 EC-08 54 37 9 0 0 0 0 91 0 22
2014 EC 26 40 14 14 4 2 0 68 19 517
2014 EC-01 15 20 20 25 5 15 0 41 36 20
2014 EC-02 30 52 13 4 0 0 0 83 4 23
2014 EC-03 21 39 13 17 8 2 0 61 26 87
2014 EC-04 32 32 16 8 5 8 0 69 14 38
2014 EC-05 23 47 12 14 2 1 1 71 16 145
2014 EC-06 33 36 12 17 2 0 0 69 19 58
2014 EC-07 30 35 15 14 4 1 0 66 18 99
2014 EC-08 22 51 14 8 3 0 3 75 11 37
2011 EC 26 39 11 13 9 2 0 67 22 635
2011 EC-01 19 43 14 0 19 5 0 65 20 21
2011 EC-02 39 32 11 7 11 0 0 71 18 28
2011 EC-03 22 39 12 14 9 3 1 63 24 119
2011 EC-04 26 41 17 6 9 2 0 68 15 54
2011 EC-05 25 43 10 13 7 2 0 69 21 163
2011 EC-06 32 35 10 12 10 1 0 68 22 69
2011 EC-07 26 38 7 17 8 2 1 66 26 121
2011 EC-08 26 37 11 21 5 0 0 63 26 57

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 28 12 18 5 10 1 61 25 443
2017 EC-01 23 12 4 31 4 27 0 47 47 26
2017 EC-02 23 15 12 19 0 27 4 56 28 26
2017 EC-03 28 20 12 23 5 9 3 55 31 65
2017 EC-04 18 40 9 6 9 15 3 70 19 33
2017 EC-05 18 31 17 16 6 10 0 55 25 115
2017 EC-06 22 27 19 19 5 8 0 54 26 59
2017 EC-07 41 28 8 14 6 2 1 72 20 89
2017 EC-08 41 36 9 14 0 0 0 77 14 22
2014 EC 26 31 11 15 8 8 1 63 25 517
2014 EC-01 20 25 0 15 15 25 0 60 40 20
2014 EC-02 30 35 13 4 0 17 0 79 5 23
2014 EC-03 21 26 14 22 13 5 0 49 36 87
2014 EC-04 24 26 13 13 8 13 3 59 25 38
2014 EC-05 21 32 14 16 7 8 2 59 25 145
2014 EC-06 33 31 14 7 7 9 0 70 15 58
2014 EC-07 30 29 9 16 7 6 2 65 25 99
2014 EC-08 35 54 5 5 0 0 0 89 5 37
2011 EC 27 25 14 14 11 9 1 57 28 635
2011 EC-01 14 24 19 10 14 19 0 47 29 21
2011 EC-02 21 25 18 14 14 4 4 50 31 28
2011 EC-03 17 24 14 14 18 11 2 47 37 119
2011 EC-04 24 24 15 13 13 11 0 54 29 54
2011 EC-05 23 28 13 20 9 7 1 56 30 163
2011 EC-06 33 17 14 10 7 16 1 61 21 69
2011 EC-07 33 27 12 11 10 6 1 65 22 121
2011 EC-08 44 25 12 11 7 0 2 70 18 57

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 19 15 21 15 16 3 36 45 443
2017 EC-01 15 12 12 12 19 27 4 39 44 26
2017 EC-02 8 19 15 19 8 27 4 39 39 26
2017 EC-03 8 27 9 21 15 20 0 43 46 65
2017 EC-04 3 15 21 18 6 24 12 29 38 33
2017 EC-05 11 12 21 24 15 17 0 28 46 115
2017 EC-06 7 26 14 20 17 10 7 39 45 59
2017 EC-07 15 18 13 19 19 10 6 39 45 89
2017 EC-08 9 41 9 32 9 0 0 50 41 22
2014 EC 7 18 16 21 18 17 3 32 48 517
2014 EC-01 5 5 15 10 25 40 0 16 59 20
2014 EC-02 4 17 22 22 9 26 0 29 41 23
2014 EC-03 5 11 21 24 24 15 0 19 57 87
2014 EC-04 3 11 11 21 18 26 11 21 63 38
2014 EC-05 6 18 13 22 17 19 6 31 52 145
2014 EC-06 14 24 15 9 21 17 0 46 36 58
2014 EC-07 8 23 20 20 14 12 2 36 40 99
2014 EC-08 14 27 11 38 8 3 0 42 47 37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 41 8 10 3 0 0 79 13 440
2017 EC-01 38 42 4 12 4 0 0 81 15 26
2017 EC-02 35 42 4 19 0 0 0 77 19 26
2017 EC-03 44 39 3 11 3 0 0 83 14 65
2017 EC-04 35 56 3 3 3 0 0 91 6 32
2017 EC-05 39 42 9 7 3 0 0 81 10 115
2017 EC-06 32 44 10 10 3 0 0 76 14 59
2017 EC-07 42 29 11 12 5 0 0 72 17 88
2017 EC-08 38 57 0 5 0 0 0 95 5 21
2014 EC 39 38 9 10 4 0 0 77 14 517
2014 EC-01 20 45 15 15 5 0 0 65 20 20
2014 EC-02 35 52 4 4 4 0 0 87 9 23
2014 EC-03 33 34 10 14 8 0 0 68 22 87
2014 EC-04 39 26 13 16 5 0 0 66 21 38
2014 EC-05 39 40 8 10 3 0 0 79 13 145
2014 EC-06 45 36 9 5 5 0 0 81 10 58
2014 EC-07 39 39 9 12 0 0 0 79 12 99
2014 EC-08 49 41 11 0 0 0 0 89 0 37
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 37 10 10 7 0 0 73 17 444
2017 EC-01 27 42 19 12 0 0 0 69 12 26
2017 EC-02 27 35 12 23 4 0 0 62 27 26
2017 EC-03 40 37 12 5 6 0 0 77 11 65
2017 EC-04 18 54 12 9 3 0 3 75 12 33
2017 EC-05 38 33 10 12 6 1 0 72 18 115
2017 EC-06 37 42 7 7 7 0 0 80 14 59
2017 EC-07 38 31 9 10 11 0 1 70 21 90
2017 EC-08 55 36 0 9 0 0 0 91 9 22
2014 EC 32 38 11 10 8 0 0 70 18 516
2014 EC-01 50 15 20 5 11 0 0 65 16 20
2014 EC-02 52 39 0 9 0 0 0 91 9 23
2014 EC-03 24 38 13 11 13 0 1 63 24 87
2014 EC-04 24 37 16 13 11 0 0 61 24 38
2014 EC-05 30 37 10 12 9 1 0 68 22 145
2014 EC-06 38 41 9 3 9 0 0 79 12 58
2014 EC-07 37 35 10 12 5 0 0 73 17 99
2014 EC-08 31 47 11 8 3 0 0 78 11 36
2011 EC 33 36 11 11 8 1 0 70 19 637
2011 EC-01 33 43 10 10 5 0 0 76 14 21
2011 EC-02 39 25 11 18 7 0 0 64 25 28
2011 EC-03 32 34 12 13 8 0 1 66 22 119
2011 EC-04 28 37 9 19 7 0 0 65 26 54
2011 EC-05 34 36 10 10 9 2 0 71 19 164
2011 EC-06 33 34 14 7 10 1 0 68 17 70
2011 EC-07 32 40 9 8 9 1 0 73 18 121
2011 EC-08 39 32 16 7 7 0 0 70 14 57

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 25 11 7 5 2 0 76 12 444
2017 EC-01 38 27 8 8 12 8 0 71 21 26
2017 EC-02 31 38 12 12 4 4 0 72 16 26
2017 EC-03 60 18 11 2 6 3 0 81 8 65
2017 EC-04 36 40 9 6 6 3 0 78 13 33
2017 EC-05 53 23 11 5 5 2 0 78 11 115
2017 EC-06 46 30 7 14 3 0 0 76 17 59
2017 EC-07 48 23 17 7 4 0 1 72 11 90
2017 EC-08 73 18 0 9 0 0 0 91 9 22
2014 EC 42 30 10 10 5 2 1 73 16 517
2014 EC-01 40 34 15 5 5 0 0 75 10 20
2014 EC-02 48 35 9 4 4 0 0 83 9 23
2014 EC-03 33 33 14 3 10 2 3 71 15 87
2014 EC-04 47 26 8 16 3 0 0 74 18 38
2014 EC-05 41 26 10 14 6 4 0 70 20 145
2014 EC-06 42 34 9 7 7 2 0 77 14 58
2014 EC-07 47 29 10 10 3 0 0 77 13 99
2014 EC-08 41 35 8 16 0 0 0 76 16 37
2011 EC 42 30 11 8 7 1 1 74 15 637
2011 EC-01 33 33 24 0 10 0 0 67 10 21
2011 EC-02 39 36 11 0 14 0 0 75 14 28
2011 EC-03 42 29 9 11 6 1 2 73 17 119
2011 EC-04 43 24 15 11 7 0 0 67 19 54
2011 EC-05 43 29 9 7 7 4 1 76 15 164
2011 EC-06 43 31 9 6 10 1 0 75 16 70
2011 EC-07 40 36 12 4 7 1 0 77 11 121
2011 EC-08 51 26 7 12 4 0 0 77 16 57

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 33 6 10 8 1 0 75 19 444
2017 EC-01 42 27 0 19 12 0 0 69 31 26
2017 EC-02 35 42 12 12 0 0 0 77 12 26
2017 EC-03 51 28 8 6 8 0 0 79 14 65
2017 EC-04 27 42 18 9 3 0 0 70 12 33
2017 EC-05 44 30 5 13 6 3 0 75 20 115
2017 EC-06 34 39 2 15 10 0 0 73 25 59
2017 EC-07 43 32 5 8 11 0 1 76 19 90
2017 EC-08 68 27 0 0 5 0 0 95 5 22
2014 EC 39 31 11 11 8 1 0 70 18 517
2014 EC-01 45 25 20 5 5 0 0 70 10 20
2014 EC-02 44 30 17 4 4 0 0 74 9 23
2014 EC-03 37 32 11 9 9 1 0 70 19 87
2014 EC-04 32 34 11 16 8 0 0 66 24 38
2014 EC-05 39 27 12 12 8 2 1 67 21 145
2014 EC-06 42 26 14 9 10 0 0 67 19 58
2014 EC-07 39 32 11 11 6 0 0 72 17 99
2014 EC-08 41 43 0 11 5 0 0 84 16 37
2011 EC 37 35 8 10 8 1 0 73 19 637
2011 EC-01 48 19 14 14 5 0 0 67 19 21
2011 EC-02 29 36 11 14 11 0 0 64 25 28
2011 EC-03 35 39 7 10 8 0 1 75 19 119
2011 EC-04 37 30 7 15 11 0 0 67 26 54
2011 EC-05 38 34 9 9 7 2 1 74 17 164
2011 EC-06 37 33 3 17 10 0 0 70 27 70
2011 EC-07 38 40 9 6 7 1 0 78 13 121
2011 EC-08 35 39 11 9 7 0 0 74 16 57

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 76 12 3 3 3 0 2 91 6 444
2017 EC-01 88 4 4 0 0 0 4 96 0 26
2017 EC-02 65 15 0 12 4 0 4 84 16 26
2017 EC-03 86 8 2 2 3 0 0 94 5 65
2017 EC-04 76 18 6 0 0 0 0 94 0 33
2017 EC-05 72 10 2 5 4 1 5 88 10 115
2017 EC-06 73 14 3 7 2 0 2 88 9 59
2017 EC-07 74 16 6 0 3 0 1 91 3 90
2017 EC-08 86 9 0 0 5 0 0 95 5 22
2014 EC 77 11 4 2 2 0 4 92 4 516
2014 EC-01 70 20 11 0 0 0 0 89 0 20
2014 EC-02 74 17 4 0 4 0 0 91 4 23
2014 EC-03 78 10 5 0 2 0 5 93 2 87
2014 EC-04 76 11 3 5 0 0 5 92 6 38
2014 EC-05 75 10 3 3 1 0 8 92 5 145
2014 EC-06 84 7 3 2 2 0 2 93 4 58
2014 EC-07 79 12 4 1 3 0 1 92 4 98
2014 EC-08 76 11 0 5 0 0 8 94 6 37
2011 EC 75 12 4 4 3 0 3 90 6 637
2011 EC-01 62 19 0 5 5 0 10 89 11 21
2011 EC-02 79 4 0 4 11 0 4 85 15 28
2011 EC-03 82 13 1 2 1 0 2 97 3 119
2011 EC-04 72 7 7 6 4 0 4 83 10 54
2011 EC-05 74 12 6 4 1 0 3 88 6 164
2011 EC-06 79 7 6 4 3 0 1 87 7 70
2011 EC-07 72 17 2 4 3 0 2 91 8 121
2011 EC-08 75 14 4 2 4 0 2 91 5 57

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 29 7 7 7 4 4 78 15 441
2017 EC-01 44 28 0 4 4 4 16 90 10 25
2017 EC-02 58 12 8 4 0 8 12 86 5 26
2017 EC-03 41 29 3 8 9 5 5 78 19 65
2017 EC-04 43 30 6 9 9 0 3 75 19 33
2017 EC-05 51 25 4 5 9 6 0 81 15 115
2017 EC-06 38 28 9 10 10 3 2 69 22 58
2017 EC-07 34 34 15 5 7 2 3 72 13 90
2017 EC-08 50 37 0 5 0 5 5 95 5 22
2014 EC 43 27 8 7 8 4 3 76 16 517
2014 EC-01 45 29 5 5 10 0 5 79 16 20
2014 EC-02 52 22 9 0 9 9 0 81 10 23
2014 EC-03 39 22 11 10 7 5 6 68 19 87
2014 EC-04 45 24 3 8 11 8 3 76 21 38
2014 EC-05 50 28 6 6 6 3 2 82 12 145
2014 EC-06 40 29 12 2 7 7 3 77 10 58
2014 EC-07 40 27 9 8 10 3 2 71 19 99
2014 EC-08 32 38 5 11 8 0 5 74 20 37
2011 EC 42 25 10 7 7 6 3 73 15 636
2011 EC-01 29 33 0 14 10 5 10 72 28 21
2011 EC-02 50 18 11 11 7 0 4 70 19 28
2011 EC-03 41 26 11 8 8 2 4 71 17 118
2011 EC-04 46 7 13 11 6 15 2 64 20 54
2011 EC-05 45 30 9 4 6 5 1 80 10 164
2011 EC-06 47 20 7 7 6 10 3 77 15 70
2011 EC-07 40 25 14 8 7 5 2 69 16 121
2011 EC-08 35 32 9 4 11 4 7 75 16 57

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 24 7 9 6 1 0 79 14 441
2017 EC-01 56 16 0 16 8 0 4 75 25 25
2017 EC-02 54 31 8 8 0 0 0 85 8 26
2017 EC-03 53 28 11 5 5 0 0 80 9 65
2017 EC-04 58 33 3 3 3 0 0 91 6 33
2017 EC-05 54 26 3 11 4 2 0 81 16 115
2017 EC-06 53 22 7 9 9 0 0 76 17 58
2017 EC-07 46 22 12 10 9 1 0 69 19 90
2017 EC-08 91 9 0 0 0 0 0 100 0 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 22 8 6 5 1 0 81 11 441
2017 EC-01 64 12 4 12 8 0 0 76 20 25
2017 EC-02 69 19 8 0 0 4 0 92 0 26
2017 EC-03 59 26 6 6 3 0 0 85 9 65
2017 EC-04 55 36 6 0 3 0 0 91 3 33
2017 EC-05 60 17 9 8 4 2 0 79 12 115
2017 EC-06 48 29 5 10 5 2 0 79 16 58
2017 EC-07 52 20 15 3 9 1 0 73 12 90
2017 EC-08 87 13 0 0 0 0 0 100 0 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 24 9 9 7 1 0 75 16 440
2017 EC-01 50 21 13 4 8 4 0 74 13 24
2017 EC-02 46 31 12 8 4 0 0 77 12 26
2017 EC-03 54 28 3 8 8 0 0 82 15 65
2017 EC-04 49 27 15 0 9 0 0 76 9 33
2017 EC-05 51 23 8 10 7 2 0 75 17 115
2017 EC-06 45 26 10 12 7 0 0 71 19 58
2017 EC-07 49 19 10 10 10 0 2 69 20 90
2017 EC-08 68 23 0 9 0 0 0 91 9 22
2014 EC 44 30 10 9 7 0 0 73 16 517
2014 EC-01 50 20 20 5 5 0 0 70 10 20
2014 EC-02 48 44 0 0 9 0 0 91 9 23
2014 EC-03 40 30 8 13 9 0 0 70 22 87
2014 EC-04 37 34 13 13 3 0 0 71 16 38
2014 EC-05 45 26 9 11 8 1 0 72 19 145
2014 EC-06 40 31 17 7 5 0 0 71 12 58
2014 EC-07 45 25 10 11 7 1 0 71 18 99
2014 EC-08 43 43 8 0 5 0 0 86 5 37
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 38 14 15 12 4 7 55 30 124
2017 EC-05 18 28 37 0 8 0 9 51 8 11
2017 EC-06 7 40 27 20 7 0 0 47 27 15
2017 EC-07 12 34 12 13 13 7 9 54 32 68
2017 EC-08 10 60 0 25 5 0 0 70 30 20
2014 EC 20 39 13 15 4 1 8 66 21 135
2014 EC-05 12 41 12 24 0 0 12 60 27 17
2014 EC-07 23 38 15 11 3 1 9 68 15 66
2014 EC-08 18 44 9 21 3 0 6 66 25 34

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 33 16 14 9 6 0 60 24 444
2017 EC-01 38 23 4 12 12 12 0 70 26 26
2017 EC-02 31 23 15 19 4 8 0 58 25 26
2017 EC-03 34 28 21 5 9 3 0 64 14 65
2017 EC-04 15 45 15 12 0 9 3 69 14 33
2017 EC-05 18 41 22 11 3 5 0 63 15 115
2017 EC-06 15 31 19 12 15 8 0 50 30 59
2017 EC-07 26 29 10 20 12 3 0 56 33 90
2017 EC-08 18 45 5 23 9 0 0 63 32 22
2014 EC 20 29 17 16 11 7 0 52 29 517
2014 EC-01 20 30 10 5 16 20 0 62 26 20
2014 EC-02 39 22 17 9 9 4 0 64 18 23
2014 EC-03 15 31 18 15 14 7 0 49 31 87
2014 EC-04 13 29 18 16 13 11 0 47 32 38
2014 EC-05 26 34 17 13 6 5 0 62 20 145
2014 EC-06 10 31 12 21 12 14 0 48 38 58
2014 EC-07 20 24 17 20 14 4 0 46 36 99
2014 EC-08 16 32 19 24 8 0 0 49 32 37
2011 EC 21 31 18 13 9 8 0 56 24 634
2011 EC-01 24 38 10 0 14 14 0 72 17 21
2011 EC-02 18 32 25 18 4 4 0 52 22 28
2011 EC-03 17 38 13 15 10 6 1 59 27 119
2011 EC-04 26 28 15 13 8 9 0 60 23 53
2011 EC-05 26 28 23 12 4 7 0 58 17 163
2011 EC-06 16 26 25 14 9 9 1 47 26 69
2011 EC-07 19 30 17 14 12 8 0 53 28 121
2011 EC-08 23 30 12 12 16 7 0 57 30 57

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 35 16 18 11 2 0 54 29 444
2017 EC-01 27 38 12 8 8 8 0 71 17 26
2017 EC-02 15 38 23 12 8 4 0 56 20 26
2017 EC-03 35 28 14 11 11 0 2 64 22 65
2017 EC-04 15 48 18 9 6 3 0 66 16 33
2017 EC-05 14 36 20 20 9 2 0 51 29 115
2017 EC-06 10 35 10 24 15 5 0 48 41 59
2017 EC-07 16 31 19 20 13 1 0 47 34 90
2017 EC-08 18 41 14 27 0 0 0 59 27 22
2014 EC 14 30 19 20 13 4 0 46 34 517
2014 EC-01 20 35 10 16 5 15 0 64 25 20
2014 EC-02 35 22 26 17 0 0 0 56 17 23
2014 EC-03 13 29 18 22 16 2 0 42 39 87
2014 EC-04 8 24 18 24 21 5 0 33 47 38
2014 EC-05 14 37 21 13 10 6 0 54 24 145
2014 EC-06 14 29 12 21 19 5 0 45 42 58
2014 EC-07 15 26 21 21 15 1 0 42 37 99
2014 EC-08 14 24 19 38 5 0 0 38 43 37
2011 EC 16 32 20 17 11 4 0 50 29 635
2011 EC-01 14 29 5 19 14 19 0 53 41 21
2011 EC-02 21 32 25 7 11 4 0 56 19 28
2011 EC-03 17 29 18 19 13 2 1 47 34 119
2011 EC-04 15 28 17 23 9 6 2 47 35 53
2011 EC-05 16 38 25 9 10 2 0 55 19 163
2011 EC-06 13 27 17 21 13 9 0 44 38 70
2011 EC-07 14 33 18 20 12 2 0 48 33 121
2011 EC-08 18 35 19 19 9 0 0 53 28 57

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 30 18 22 14 7 0 42 39 442
2017 EC-01 15 27 8 19 8 23 0 55 35 26
2017 EC-02 8 38 12 12 8 23 0 60 25 26
2017 EC-03 12 31 22 20 9 6 0 46 31 65
2017 EC-04 6 30 39 6 9 9 0 40 17 33
2017 EC-05 9 31 19 24 13 4 0 41 39 115
2017 EC-06 3 27 19 28 16 5 2 33 47 58
2017 EC-07 7 33 9 26 21 4 0 42 49 90
2017 EC-08 14 28 24 29 5 0 0 43 33 21
2014 EC 9 25 21 22 17 6 0 36 42 517
2014 EC-01 10 20 20 5 21 25 0 39 34 20
2014 EC-02 22 30 35 9 4 0 0 52 13 23
2014 EC-03 5 22 21 25 21 6 1 28 49 87
2014 EC-04 3 26 13 21 26 11 0 32 53 38
2014 EC-05 8 32 19 20 15 6 0 42 37 145
2014 EC-06 7 27 17 22 17 9 0 38 44 58
2014 EC-07 13 20 23 25 16 2 0 34 42 99
2014 EC-08 8 24 19 30 14 5 0 34 46 37
2011 EC 8 33 17 25 12 6 0 43 39 635
2011 EC-01 5 33 5 33 5 14 5 47 47 21
2011 EC-02 0 21 25 25 18 11 0 24 48 28
2011 EC-03 8 38 12 20 15 5 1 50 38 118
2011 EC-04 9 20 26 28 11 6 0 31 41 54
2011 EC-05 9 37 19 21 9 6 0 48 32 163
2011 EC-06 9 31 19 17 14 10 0 44 35 70
2011 EC-07 6 30 17 33 11 3 0 37 45 121
2011 EC-08 11 33 14 32 11 0 0 44 42 57

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 26 17 19 20 6 0 41 42 443
2017 EC-01 12 23 12 27 8 19 0 43 43 26
2017 EC-02 8 42 8 12 19 12 0 57 35 26
2017 EC-03 18 32 23 12 14 0 0 50 26 65
2017 EC-04 12 37 24 15 9 3 0 50 25 33
2017 EC-05 11 17 18 23 22 9 0 32 48 115
2017 EC-06 8 23 19 19 27 3 0 33 48 59
2017 EC-07 13 22 11 24 25 4 0 37 51 89
2017 EC-08 23 45 9 9 14 0 0 68 23 22
2014 EC 10 23 17 20 22 7 0 36 46 517
2014 EC-01 5 20 10 20 21 25 0 33 54 20
2014 EC-02 17 35 13 13 13 9 0 57 29 23
2014 EC-03 7 18 24 13 31 7 0 27 47 87
2014 EC-04 5 24 26 18 24 3 0 30 43 38
2014 EC-05 13 25 15 25 16 6 0 40 43 145
2014 EC-06 5 26 14 23 19 14 0 36 48 58
2014 EC-07 13 21 12 23 27 3 0 35 52 99
2014 EC-08 8 27 24 16 16 8 0 38 35 37
2011 EC 11 29 17 21 14 8 0 44 38 635
2011 EC-01 5 14 29 14 19 19 0 24 41 21
2011 EC-02 4 32 32 18 11 4 0 37 30 28
2011 EC-03 17 23 12 22 18 8 0 43 44 119
2011 EC-04 13 28 17 15 11 17 0 49 31 54
2011 EC-05 12 31 20 18 13 6 0 46 33 162
2011 EC-06 11 26 11 27 14 10 0 41 46 70
2011 EC-07 8 32 14 23 15 7 0 44 41 121
2011 EC-08 12 35 19 25 7 2 0 48 32 57

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 32 15 24 17 3 0 42 43 443
2017 EC-01 19 15 27 8 15 15 0 41 27 26
2017 EC-02 19 27 19 19 8 8 0 50 29 26
2017 EC-03 12 39 19 22 8 0 0 51 30 64
2017 EC-04 9 36 18 24 9 3 0 47 34 33
2017 EC-05 6 31 9 35 16 3 0 38 53 115
2017 EC-06 5 29 25 10 27 2 2 35 39 59
2017 EC-07 5 34 11 26 25 0 0 39 50 90
2017 EC-08 14 45 5 32 5 0 0 59 37 22
2014 EC 8 26 19 23 20 4 0 36 44 517
2014 EC-01 10 15 15 10 26 25 0 33 48 20
2014 EC-02 22 30 26 13 0 9 0 57 14 23
2014 EC-03 8 25 18 26 22 0 0 33 48 87
2014 EC-04 5 13 26 21 24 8 3 21 50 38
2014 EC-05 7 31 20 26 13 3 0 39 40 145
2014 EC-06 3 24 22 17 26 7 0 30 46 58
2014 EC-07 7 31 15 22 23 1 0 39 46 99
2014 EC-08 8 24 19 27 22 0 0 32 49 37
2011 EC 8 32 18 27 12 2 0 41 40 636
2011 EC-01 5 33 19 24 19 0 0 38 43 21
2011 EC-02 11 21 32 21 11 4 0 33 33 28
2011 EC-03 12 31 16 25 13 3 0 44 39 119
2011 EC-04 9 19 15 43 13 2 0 28 57 54
2011 EC-05 10 32 20 29 8 2 0 43 38 163
2011 EC-06 4 37 13 24 19 3 0 43 44 70
2011 EC-07 4 35 21 28 10 2 0 40 39 121
2011 EC-08 12 35 19 18 16 0 0 47 33 57
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 45 14 15 8 1 0 63 23 443
2017 EC-01 23 35 31 8 4 0 0 58 12 26
2017 EC-02 31 38 15 4 12 0 0 69 15 26
2017 EC-03 28 46 9 12 5 0 0 74 17 65
2017 EC-04 21 46 15 12 3 3 0 69 15 33
2017 EC-05 12 48 13 18 6 2 0 62 25 114
2017 EC-06 14 41 15 17 12 2 0 55 29 59
2017 EC-07 14 44 15 15 12 0 0 59 27 90
2017 EC-08 23 59 9 5 5 0 0 82 9 22
2014 EC 16 41 21 15 6 1 0 58 21 516
2014 EC-01 10 25 36 10 10 10 0 38 22 20
2014 EC-02 22 61 17 0 0 0 0 83 0 23
2014 EC-03 19 38 22 14 3 2 1 59 18 86
2014 EC-04 11 37 34 11 8 0 0 47 18 38
2014 EC-05 16 46 19 14 3 1 0 63 18 145
2014 EC-06 12 36 22 14 12 3 0 50 27 58
2014 EC-07 13 41 15 20 9 0 1 55 30 99
2014 EC-08 27 32 19 14 8 0 0 59 22 37
2011 EC 22 40 16 15 5 2 0 63 21 635
2011 EC-01 29 43 5 19 0 5 0 75 20 21
2011 EC-02 25 43 21 4 4 0 4 70 7 28
2011 EC-03 28 39 17 13 3 1 0 67 16 119
2011 EC-04 19 44 6 20 11 0 0 63 31 54
2011 EC-05 25 39 17 12 5 2 0 65 18 163
2011 EC-06 20 41 17 10 10 1 0 62 20 70
2011 EC-07 16 38 18 20 5 3 0 56 26 120
2011 EC-08 19 44 14 18 5 0 0 63 23 57

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 44 13 7 3 2 1 76 10 444
2017 EC-01 35 31 23 8 0 4 0 68 8 26
2017 EC-02 27 54 4 8 4 4 0 84 12 26
2017 EC-03 30 49 9 8 5 0 0 79 12 65
2017 EC-04 24 51 12 9 0 0 3 78 9 33
2017 EC-05 23 49 15 8 1 4 1 75 9 115
2017 EC-06 27 39 19 5 7 2 2 68 12 59
2017 EC-07 33 42 13 7 3 1 0 76 10 90
2017 EC-08 68 27 0 5 0 0 0 95 5 22
2014 EC 34 44 11 6 2 4 0 81 8 517
2014 EC-01 15 40 10 5 0 30 0 78 7 20
2014 EC-02 48 35 4 9 0 4 0 86 9 23
2014 EC-03 32 39 14 7 5 3 0 74 12 87
2014 EC-04 37 34 11 8 5 5 0 75 14 38
2014 EC-05 34 47 10 5 2 2 0 83 7 145
2014 EC-06 29 50 12 5 0 3 0 82 5 58
2014 EC-07 29 47 12 5 2 4 0 80 7 99
2014 EC-08 54 41 3 0 0 3 0 97 0 37
2011 EC 31 37 15 9 2 6 0 72 12 635
2011 EC-01 29 33 5 14 10 10 0 68 26 21
2011 EC-02 43 32 14 4 4 0 4 78 7 28
2011 EC-03 37 35 13 12 1 2 0 74 13 119
2011 EC-04 39 35 9 13 4 0 0 74 17 54
2011 EC-05 28 41 15 5 2 8 1 76 8 163
2011 EC-06 21 36 20 9 3 11 0 65 13 70
2011 EC-07 24 34 21 12 1 8 0 64 14 120
2011 EC-08 35 42 9 12 0 0 2 79 13 57

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 33 16 13 7 5 1 62 21 444
2017 EC-01 27 35 0 27 8 4 0 64 36 26
2017 EC-02 27 35 15 12 8 4 0 64 20 26
2017 EC-03 28 34 15 8 8 8 0 67 17 65
2017 EC-04 15 27 21 27 3 0 6 45 32 33
2017 EC-05 19 36 21 12 7 4 1 58 20 115
2017 EC-06 27 34 12 13 7 7 0 65 22 59
2017 EC-07 28 32 17 11 7 5 0 64 19 90
2017 EC-08 45 36 5 5 5 5 0 86 10 22
2014 EC 29 36 13 12 5 3 1 68 18 517
2014 EC-01 15 25 10 26 0 25 0 53 34 20
2014 EC-02 30 48 13 4 0 4 0 82 5 23
2014 EC-03 29 30 15 15 6 3 2 62 22 87
2014 EC-04 26 39 11 11 11 3 0 68 22 38
2014 EC-05 28 39 14 10 6 3 0 69 16 145
2014 EC-06 21 33 17 15 9 3 2 57 25 58
2014 EC-07 33 35 11 15 3 1 1 70 19 99
2014 EC-08 41 49 5 5 0 0 0 89 5 37
2011 EC 30 31 13 12 6 7 1 66 20 634
2011 EC-01 14 24 14 24 0 24 0 50 31 21
2011 EC-02 25 32 11 7 7 7 11 70 17 28
2011 EC-03 25 34 13 15 5 8 0 65 22 119
2011 EC-04 31 30 11 7 7 13 0 70 17 54
2011 EC-05 30 34 13 11 5 6 0 69 17 163
2011 EC-06 30 25 14 14 12 3 1 58 27 69
2011 EC-07 31 30 12 14 6 7 1 66 22 120
2011 EC-08 46 30 12 9 2 2 0 77 11 57

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 34 16 20 12 5 1 50 34 443
2017 EC-01 12 19 19 15 12 23 0 40 35 26
2017 EC-02 8 23 27 23 15 0 4 32 40 26
2017 EC-03 15 37 13 21 11 2 2 54 33 65
2017 EC-04 6 30 27 18 15 3 0 37 34 33
2017 EC-05 11 36 10 26 11 4 2 50 40 114
2017 EC-06 12 34 20 20 7 5 2 49 29 59
2017 EC-07 16 32 13 16 18 5 0 50 35 90
2017 EC-08 32 45 18 5 0 0 0 77 5 22
2014 EC 15 29 21 16 12 5 1 48 30 517
2014 EC-01 10 15 25 21 10 20 0 31 38 20
2014 EC-02 17 39 26 9 4 4 0 59 14 23
2014 EC-03 11 26 24 11 16 10 0 42 31 87
2014 EC-04 13 24 18 26 8 8 3 41 38 38
2014 EC-05 18 28 20 17 12 3 1 49 30 145
2014 EC-06 14 26 16 22 15 3 3 43 41 58
2014 EC-07 14 34 19 18 10 3 1 50 30 99
2014 EC-08 24 41 24 5 3 3 0 67 8 37
2011 EC 17 35 18 16 9 5 0 55 27 633
2011 EC-01 0 48 14 10 14 14 0 56 28 21
2011 EC-02 21 36 14 21 4 4 0 59 26 28
2011 EC-03 11 37 16 24 8 4 1 50 33 119
2011 EC-04 13 36 9 19 13 8 2 54 35 53
2011 EC-05 19 34 20 15 9 3 1 55 25 163
2011 EC-06 10 38 35 7 6 4 0 50 14 69
2011 EC-07 17 36 17 15 10 5 0 57 26 121
2011 EC-08 35 28 9 14 12 2 0 64 27 57

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 15 15 21 21 14 5 30 52 443
2017 EC-01 27 8 8 27 8 23 0 45 45 26
2017 EC-02 12 23 8 19 15 12 12 45 45 26
2017 EC-03 9 12 15 28 11 18 6 28 51 65
2017 EC-04 6 19 16 19 19 12 9 32 48 32
2017 EC-05 7 13 18 22 23 14 3 24 54 115
2017 EC-06 9 19 12 12 29 12 8 34 51 59
2017 EC-07 10 13 16 22 27 9 3 26 56 90
2017 EC-08 14 27 14 18 4 18 5 53 29 22
2014 EC 9 13 18 17 27 15 2 26 53 517
2014 EC-01 10 15 15 5 25 30 0 35 43 20
2014 EC-02 17 30 13 4 22 13 0 55 30 23
2014 EC-03 8 15 15 8 33 17 3 29 52 87
2014 EC-04 3 5 18 26 37 8 3 9 71 38
2014 EC-05 11 12 18 19 23 14 2 28 50 145
2014 EC-06 9 7 19 21 31 14 0 18 60 58
2014 EC-07 11 9 22 22 23 12 0 23 52 99
2014 EC-08 5 22 14 24 16 16 3 33 50 37
2011 EC 10 15 17 20 19 16 3 31 48 634
2011 EC-01 10 10 14 14 19 29 5 29 50 21
2011 EC-02 7 29 21 18 11 7 7 42 33 28
2011 EC-03 7 15 16 19 21 16 6 28 52 119
2011 EC-04 13 17 11 26 13 17 2 37 49 53
2011 EC-05 11 16 18 22 13 17 3 34 44 163
2011 EC-06 7 13 14 20 23 20 1 26 56 69
2011 EC-07 7 17 15 17 26 17 2 29 53 121
2011 EC-08 18 9 25 21 19 7 2 29 44 57

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 53 24 8 7 4 1 3 80 11 444
2017 EC-01 50 19 8 4 4 4 12 82 9 26
2017 EC-02 46 15 12 15 4 4 4 67 21 26
2017 EC-03 63 17 8 9 2 0 2 81 11 65
2017 EC-04 64 15 9 6 6 0 0 79 12 33
2017 EC-05 52 23 9 8 3 0 4 79 12 115
2017 EC-06 43 34 10 5 3 1 3 80 9 59
2017 EC-07 51 28 7 7 3 2 2 83 10 90
2017 EC-08 59 27 5 0 9 0 0 86 9 22
2014 EC 52 22 10 6 4 1 4 78 11 516
2014 EC-01 40 21 15 10 0 10 5 71 12 20
2014 EC-02 70 9 9 4 4 0 4 82 9 23
2014 EC-03 55 23 7 3 7 1 3 82 11 87
2014 EC-04 61 8 16 11 0 0 5 72 11 38
2014 EC-05 51 21 10 6 2 1 8 80 9 145
2014 EC-06 59 21 10 3 5 0 2 81 9 58
2014 EC-07 46 27 11 8 5 0 2 75 14 98
2014 EC-08 43 32 5 8 5 0 5 80 14 37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 22 7 2 1 2 3 89 4 443
2017 EC-01 69 15 8 0 0 4 4 92 0 26
2017 EC-02 54 31 12 0 0 0 4 88 0 26
2017 EC-03 77 12 5 2 2 0 3 92 3 65
2017 EC-04 64 15 9 9 0 0 3 81 9 33
2017 EC-05 54 29 3 4 2 3 5 91 6 114
2017 EC-06 49 27 15 0 2 3 3 82 2 59
2017 EC-07 66 20 8 2 0 2 2 89 2 90
2017 EC-08 68 14 5 0 0 14 0 95 0 22
2014 EC 61 21 6 2 2 3 4 89 4 516
2014 EC-01 55 20 5 10 0 10 0 83 11 20
2014 EC-02 78 4 0 4 4 4 4 90 10 23
2014 EC-03 64 17 6 1 5 3 3 88 6 87
2014 EC-04 82 5 3 0 0 5 5 97 0 38
2014 EC-05 54 25 7 3 1 3 7 88 5 145
2014 EC-06 65 26 5 0 0 2 2 95 0 58
2014 EC-07 58 26 7 1 3 3 2 88 4 99
2014 EC-08 57 24 11 5 0 0 3 83 6 37
2011 EC 70 15 6 2 1 3 3 90 3 637
2011 EC-01 43 24 19 0 0 10 5 78 0 21
2011 EC-02 71 4 7 4 7 0 7 81 12 28
2011 EC-03 71 13 8 2 2 3 3 88 4 119
2011 EC-04 70 20 2 2 0 4 2 96 2 54
2011 EC-05 71 16 5 3 0 3 1 91 3 164
2011 EC-06 67 17 3 3 1 3 6 92 5 70
2011 EC-07 73 14 9 2 1 1 1 88 3 121
2011 EC-08 72 14 5 4 0 2 4 91 4 57

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 35 15 18 9 3 0 56 28 443
2017 EC-01 27 12 31 12 4 15 0 45 18 26
2017 EC-02 27 15 15 27 8 8 0 46 38 26
2017 EC-03 30 44 11 6 8 1 0 75 14 65
2017 EC-04 24 30 15 12 12 6 0 58 26 33
2017 EC-05 18 38 12 22 9 1 0 57 31 115
2017 EC-06 10 39 12 23 12 2 2 52 36 58
2017 EC-07 16 32 20 20 10 2 0 49 31 90
2017 EC-08 9 50 18 14 5 5 0 62 19 22
2014 EC 13 31 17 22 15 2 0 45 38 517
2014 EC-01 10 30 15 20 15 10 0 44 40 20
2014 EC-02 4 35 35 9 9 4 4 43 19 23
2014 EC-03 14 23 22 22 20 0 0 37 41 87
2014 EC-04 3 32 13 29 21 3 0 35 51 38
2014 EC-05 14 30 14 28 13 1 0 44 42 145
2014 EC-06 16 36 22 12 10 3 0 53 23 58
2014 EC-07 13 34 14 20 16 2 0 48 37 99
2014 EC-08 19 38 11 16 14 3 0 58 31 37
2011 EC 23 36 12 15 12 2 0 60 27 636
2011 EC-01 10 40 5 20 20 0 5 53 42 20
2011 EC-02 29 36 7 14 14 0 0 64 29 28
2011 EC-03 22 34 13 13 16 2 0 57 30 119
2011 EC-04 20 43 4 20 11 2 0 64 32 54
2011 EC-05 23 39 11 16 9 1 0 63 26 164
2011 EC-06 23 39 10 13 10 6 0 65 24 70
2011 EC-07 26 28 20 10 12 3 0 56 23 121
2011 EC-08 21 37 12 21 7 2 0 59 29 57

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 29 13 16 20 2 2 49 37 444
2017 EC-01 19 27 8 4 31 8 4 52 39 26
2017 EC-02 15 23 23 19 19 0 0 38 38 26
2017 EC-03 21 20 19 15 18 1 5 44 36 65
2017 EC-04 21 36 9 6 21 0 6 61 29 33
2017 EC-05 17 30 11 23 16 2 1 48 40 115
2017 EC-06 13 34 15 15 20 0 2 48 36 59
2017 EC-07 22 27 13 11 23 2 0 51 35 90
2017 EC-08 18 41 9 18 9 5 0 62 29 22
2014 EC 9 22 13 27 26 2 2 32 54 517
2014 EC-01 0 20 10 20 45 0 5 21 68 20
2014 EC-02 0 35 9 22 26 0 9 38 52 23
2014 EC-03 5 8 13 29 39 3 3 14 73 87
2014 EC-04 3 18 8 34 32 5 0 22 69 38
2014 EC-05 10 26 11 32 20 1 1 36 53 145
2014 EC-06 12 28 22 17 17 3 0 41 36 58
2014 EC-07 15 24 12 23 22 2 1 41 47 99
2014 EC-08 14 22 24 22 19 0 0 35 41 37
2011 EC 18 29 11 18 21 3 1 48 40 637
2011 EC-01 10 24 5 10 38 10 5 39 56 21
2011 EC-02 4 21 18 25 29 4 0 26 56 28
2011 EC-03 13 23 14 24 24 3 0 36 49 119
2011 EC-04 17 20 11 22 26 4 0 38 50 54
2011 EC-05 20 35 13 15 13 2 1 57 30 164
2011 EC-06 21 30 7 11 23 7 0 55 37 70
2011 EC-07 19 29 10 17 21 2 2 50 40 121
2011 EC-08 25 33 7 16 18 0 2 59 34 57

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 38 18 16 7 5 0 56 25 443
2017 EC-01 12 23 31 0 12 23 0 45 15 26
2017 EC-02 8 31 19 19 8 15 0 45 32 26
2017 EC-03 17 40 16 16 8 2 2 59 25 64
2017 EC-04 15 42 18 12 6 6 0 61 19 33
2017 EC-05 7 44 11 25 7 6 0 54 34 115
2017 EC-06 12 39 24 10 9 7 0 54 20 59
2017 EC-07 25 33 20 16 6 0 1 58 21 90
2017 EC-08 27 55 9 9 0 0 0 82 9 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 39 14 9 7 3 0 69 16 443
2017 EC-01 19 50 19 4 4 4 0 72 8 26
2017 EC-02 35 35 15 8 0 4 4 75 8 26
2017 EC-03 38 34 9 6 12 0 0 72 19 64
2017 EC-04 24 58 3 6 6 3 0 84 12 33
2017 EC-05 24 38 16 10 4 7 0 67 16 115
2017 EC-06 25 27 22 14 7 3 2 55 22 59
2017 EC-07 27 40 12 8 11 2 0 68 19 90
2017 EC-08 41 50 9 0 0 0 0 91 0 22
2014 EC 29 38 15 7 5 6 0 71 12 517
2014 EC-01 26 30 5 15 0 25 0 73 20 20
2014 EC-02 61 26 0 4 4 4 0 91 9 23
2014 EC-03 26 37 21 9 2 5 0 66 12 87
2014 EC-04 26 37 13 8 5 11 0 71 15 38
2014 EC-05 28 40 17 4 4 6 1 73 9 145
2014 EC-06 26 38 16 7 5 9 0 70 13 58
2014 EC-07 25 41 12 8 9 4 0 70 18 99
2014 EC-08 32 46 11 3 3 5 0 83 6 37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 46 13 13 6 2 0 67 20 444
2017 EC-01 23 50 8 8 4 4 4 79 13 26
2017 EC-02 23 38 27 8 4 0 0 62 12 26
2017 EC-03 28 49 5 12 6 0 0 77 18 65
2017 EC-04 18 54 6 15 3 3 0 75 19 33
2017 EC-05 17 45 11 19 3 4 0 65 23 115
2017 EC-06 18 39 20 7 10 5 0 61 18 59
2017 EC-07 17 46 16 16 6 0 0 63 21 90
2017 EC-08 36 45 5 14 0 0 0 82 14 22
2014 EC 24 42 18 7 7 3 0 67 14 517
2014 EC-01 15 30 20 10 10 15 0 53 23 20
2014 EC-02 48 44 0 4 0 4 0 95 5 23
2014 EC-03 30 38 17 8 6 1 0 69 14 87
2014 EC-04 18 39 24 3 13 3 0 59 16 38
2014 EC-05 24 44 20 6 4 2 0 70 10 145
2014 EC-06 19 50 10 3 12 5 0 73 16 58
2014 EC-07 21 39 19 11 7 2 0 62 19 99
2014 EC-08 24 46 22 3 3 3 0 72 6 37
2011 EC 25 39 17 10 5 3 0 67 16 636
2011 EC-01 14 33 19 14 10 10 0 53 26 21
2011 EC-02 29 43 14 11 4 0 0 71 14 28
2011 EC-03 27 36 18 13 3 3 0 65 17 119
2011 EC-04 30 31 17 17 6 0 0 61 22 54
2011 EC-05 24 47 15 7 3 4 1 74 10 163
2011 EC-06 29 31 20 11 7 1 0 61 19 70
2011 EC-07 21 38 17 11 8 4 0 62 20 121
2011 EC-08 32 42 14 5 4 4 0 76 9 57

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 45 10 9 5 0 0 76 15 444
2017 EC-01 27 50 15 4 4 0 0 77 8 26
2017 EC-02 42 38 12 4 4 0 0 81 8 26
2017 EC-03 37 46 3 6 8 0 0 83 14 65
2017 EC-04 33 51 9 6 0 0 0 85 6 33
2017 EC-05 33 40 13 10 4 0 0 73 14 115
2017 EC-06 23 51 7 12 7 0 0 74 19 59
2017 EC-07 29 42 10 15 4 0 0 71 19 90
2017 EC-08 32 59 5 5 0 0 0 91 5 22
2014 EC 31 39 16 7 6 1 0 71 13 517
2014 EC-01 30 29 15 11 5 10 0 66 18 20
2014 EC-02 48 39 9 4 0 0 0 87 4 23
2014 EC-03 31 34 15 14 6 0 0 66 20 87
2014 EC-04 21 50 13 5 11 0 0 71 16 38
2014 EC-05 31 41 21 4 2 1 0 73 6 145
2014 EC-06 36 34 16 5 9 0 0 71 14 58
2014 EC-07 30 41 13 9 6 0 0 72 15 99
2014 EC-08 32 41 14 8 5 0 0 73 14 37
2011 EC 34 39 14 8 5 0 0 74 13 636
2011 EC-01 19 43 29 10 0 0 0 62 10 21
2011 EC-02 50 36 7 7 0 0 0 86 7 28
2011 EC-03 37 36 9 12 6 0 0 73 18 119
2011 EC-04 35 39 11 11 4 0 0 74 15 54
2011 EC-05 34 42 15 5 4 0 0 77 9 163
2011 EC-06 31 39 20 4 4 1 0 71 9 70
2011 EC-07 30 35 17 10 7 1 0 65 18 121
2011 EC-08 39 46 4 5 7 0 0 84 12 57

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 34 23 14 10 1 0 53 24 444
2017 EC-01 23 19 35 12 8 4 0 44 20 26
2017 EC-02 19 35 27 15 4 0 0 54 19 26
2017 EC-03 31 34 17 8 9 2 0 66 17 65
2017 EC-04 18 45 15 15 6 0 0 64 21 33
2017 EC-05 15 34 27 12 11 1 0 49 23 115
2017 EC-06 13 37 24 17 9 0 0 51 26 59
2017 EC-07 12 35 20 18 14 0 0 48 32 90
2017 EC-08 36 32 23 5 5 0 0 68 9 22
2014 EC 14 34 20 18 13 1 0 49 31 516
2014 EC-01 10 40 25 5 15 5 0 52 22 20
2014 EC-02 22 48 17 13 0 0 0 70 13 23
2014 EC-03 14 31 26 16 13 0 0 45 29 86
2014 EC-04 5 50 11 24 11 0 0 55 34 38
2014 EC-05 12 37 22 14 12 1 0 50 27 145
2014 EC-06 17 24 19 22 15 2 0 42 38 58
2014 EC-07 16 26 20 20 16 0 1 43 37 99
2014 EC-08 22 38 8 30 3 0 0 59 32 37
2011 EC 21 33 19 13 12 2 0 55 26 635
2011 EC-01 14 33 14 24 10 5 0 50 35 21
2011 EC-02 14 39 29 11 7 0 0 54 18 28
2011 EC-03 24 36 15 17 8 1 0 60 25 118
2011 EC-04 17 39 9 13 17 4 2 59 31 54
2011 EC-05 21 36 20 11 10 1 0 58 22 163
2011 EC-06 17 30 19 19 13 3 0 49 32 70
2011 EC-07 21 23 24 12 17 3 0 45 30 121
2011 EC-08 30 35 16 7 12 0 0 65 19 57

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 39 18 14 9 0 0 58 23 444
2017 EC-01 27 38 15 15 4 0 0 65 19 26
2017 EC-02 15 54 12 15 4 0 0 69 19 26
2017 EC-03 28 45 9 6 12 0 0 72 18 65
2017 EC-04 21 39 21 12 6 0 0 61 18 33
2017 EC-05 17 37 24 16 7 0 0 53 23 115
2017 EC-06 15 42 19 14 10 0 0 57 24 59
2017 EC-07 14 34 20 17 13 1 0 49 30 90
2017 EC-08 36 41 13 5 5 0 0 77 9 22
2014 EC 15 36 19 20 10 0 0 51 30 515
2014 EC-01 10 35 30 5 15 5 0 47 22 20
2014 EC-02 26 44 22 9 0 0 0 70 9 23
2014 EC-03 15 38 13 22 12 0 0 53 34 86
2014 EC-04 5 49 16 16 14 0 0 54 30 37
2014 EC-05 12 42 19 17 9 1 0 55 26 145
2014 EC-06 17 28 19 22 12 0 2 46 35 58
2014 EC-07 18 23 23 24 11 0 0 41 35 99
2014 EC-08 19 35 11 30 5 0 0 54 35 37
2011 EC 21 36 15 16 10 1 0 58 26 635
2011 EC-01 14 29 19 29 10 0 0 43 38 21
2011 EC-02 14 43 29 7 7 0 0 57 14 28
2011 EC-03 25 38 14 16 7 0 0 64 23 118
2011 EC-04 17 41 7 22 11 2 0 58 34 54
2011 EC-05 21 39 17 14 7 1 0 61 22 163
2011 EC-06 19 30 19 17 13 3 0 50 31 70
2011 EC-07 20 30 18 17 12 2 0 51 31 121
2011 EC-08 28 42 4 14 12 0 0 70 26 57

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 25 20 18 13 3 0 47 32 442
2017 EC-01 42 12 23 12 12 0 0 54 23 26
2017 EC-02 12 27 19 27 12 4 0 40 40 26
2017 EC-03 31 32 14 9 9 3 2 66 20 64
2017 EC-04 27 27 21 15 9 0 0 54 24 33
2017 EC-05 17 30 14 23 15 3 0 47 38 115
2017 EC-06 12 21 26 24 12 5 0 34 38 58
2017 EC-07 16 24 27 12 19 2 0 41 32 90
2017 EC-08 36 23 23 18 0 0 0 59 18 22
2014 EC 16 22 18 21 18 4 0 40 41 516
2014 EC-01 15 34 20 5 25 0 0 50 31 20
2014 EC-02 22 13 30 17 13 4 0 36 32 23
2014 EC-03 14 22 15 24 20 5 0 38 46 86
2014 EC-04 8 18 21 24 24 5 0 28 50 38
2014 EC-05 14 28 16 23 14 4 0 45 39 145
2014 EC-06 17 19 16 21 20 7 0 39 44 58
2014 EC-07 17 22 19 19 21 1 0 40 41 99
2014 EC-08 30 14 24 14 16 0 3 44 31 37
2011 EC 20 23 19 17 17 3 0 45 35 634
2011 EC-01 24 14 10 19 24 10 0 42 47 21
2011 EC-02 14 11 39 18 14 4 0 26 33 28
2011 EC-03 23 26 15 21 15 2 0 50 36 117
2011 EC-04 24 30 11 11 24 0 0 54 35 54
2011 EC-05 20 25 19 18 13 4 1 47 33 163
2011 EC-06 16 23 19 23 14 6 0 41 39 70
2011 EC-07 17 21 24 13 21 4 1 39 36 121
2011 EC-08 28 23 23 11 16 0 0 51 26 57
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 43 24 33 443
2017 EC-01 46 23 31 26
2017 EC-02 54 15 31 26
2017 EC-03 38 28 34 65
2017 EC-04 52 27 21 33
2017 EC-05 45 24 31 114
2017 EC-06 49 20 31 59
2017 EC-07 41 22 37 90
2017 EC-08 9 50 41 22
2014 EC 51 17 32 517
2014 EC-01 45 15 40 20
2014 EC-02 43 13 44 23
2014 EC-03 49 17 33 87
2014 EC-04 61 16 24 38
2014 EC-05 47 17 37 145
2014 EC-06 61 16 24 58
2014 EC-07 57 16 27 99
2014 EC-08 49 22 30 37
2011 EC 46 23 31 635
2011 EC-01 57 19 24 21
2011 EC-02 46 14 39 28
2011 EC-03 49 18 33 119
2011 EC-04 51 23 26 53
2011 EC-05 41 23 37 164
2011 EC-06 46 19 36 70
2011 EC-07 47 32 22 120
2011 EC-08 49 26 25 57

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 7 26 45 4 7 11 191
2017 EC-01 0 25 42 0 33 0 12
2017 EC-02 0 14 50 0 29 7 14
2017 EC-03 12 32 28 4 12 12 25
2017 EC-04 0 35 41 0 6 18 17
2017 EC-05 8 25 50 6 0 12 52
2017 EC-06 3 28 55 0 3 10 29
2017 EC-07 16 21 41 8 3 11 37
2014 EC 5 23 50 11 9999 11 264
2014 EC-02 20 40 20 10 9999 10 10
2014 EC-03 2 21 49 19 9999 9 43
2014 EC-04 0 17 57 13 9999 13 23
2014 EC-05 6 25 43 10 9999 16 68
2014 EC-06 3 17 66 9 9999 6 35
2014 EC-07 7 24 58 4 9999 7 55
2014 EC-08 6 22 44 17 9999 11 18
2011 EC 6 27 48 11 9999 9 294
2011 EC-01 17 33 42 8 9999 0 12
2011 EC-02 0 31 38 0 9999 31 13
2011 EC-03 3 22 53 9 9999 12 58
2011 EC-04 7 33 37 15 9999 7 27
2011 EC-05 3 27 42 18 9999 10 67
2011 EC-06 0 34 53 13 9999 0 32
2011 EC-07 9 18 59 7 9999 7 56
2011 EC-08 18 36 39 4 9999 4 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 28 72 441
2017 EC-01 27 73 26
2017 EC-02 23 77 26
2017 EC-03 24 76 65
2017 EC-04 27 73 33
2017 EC-05 19 81 115
2017 EC-06 38 62 58
2017 EC-07 39 61 89
2014 EC 24 76 517
2014 EC-01 30 70 20
2014 EC-03 21 79 87
2014 EC-04 34 66 38
2014 EC-05 23 77 145
2014 EC-06 22 78 58
2014 EC-07 23 77 99
2014 EC-08 19 81 37

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 50 125
2017 EC-03 63 16
2017 EC-05 55 22
2017 EC-06 41 22
2017 EC-07 40 35
2014 EC 41 122
2014 EC-03 50 18
2014 EC-05 41 34
2014 EC-06 38 13
2014 EC-07 26 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 71 125
2017 EC-03 63 16
2017 EC-05 73 22
2017 EC-06 82 22
2017 EC-07 72 35
2014 EC 75 122
2014 EC-03 78 18
2014 EC-04 85 13
2014 EC-05 68 34
2014 EC-06 85 13
2014 EC-07 87 23

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 9 125
2017 EC-05 0 22
2017 EC-07 14 35
2014 EC-03 0 18
2014 EC-04 0 13
2014 EC-05 0 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 16
2017 EC-05 0 22
2017 EC-07 0 35
2014 EC 0 122
2014 EC-03 0 18
2014 EC-04 0 13
2014 EC-05 0 34
2014 EC-06 0 13
2014 EC-07 0 23

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 16
2014 EC-04 0 13
2014 EC-07 0 23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 22
2014 EC 5 122
2014 EC-03 0 18
2014 EC-04 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 16
2017 EC-06 0 22
2014 EC-03 0 18
2014 EC-06 0 13
2014 EC-07 0 23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EC 38 125
2017 EC-05 36 22
2017 EC-06 41 22
2017 EC-07 51 35
2014 EC 50 122
2014 EC-03 39 18
2014 EC-04 69 13
2014 EC-05 47 34
2014 EC-06 54 13
2014 EC-07 57 23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EC 43 125
2017 EC-03 31 16
2017 EC-05 27 22
2017 EC-06 50 22
2017 EC-07 52 35
2014 EC 52 122
2014 EC-03 78 18
2014 EC-04 54 13
2014 EC-05 32 34
2014 EC-06 69 13
2014 EC-07 65 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 51 125
2017 EC-03 56 16
2017 EC-05 50 22
2017 EC-06 64 22
2017 EC-07 52 35
2014 EC 51 122
2014 EC-03 56 18
2014 EC-04 46 13
2014 EC-05 44 34
2014 EC-06 77 13
2014 EC-07 48 23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EC 45 125
2017 EC-03 44 16
2017 EC-05 41 22
2017 EC-06 54 22
2017 EC-07 51 35
2014 EC 38 122
2014 EC-03 39 18
2014 EC-05 50 34
2014 EC-06 38 13
2014 EC-07 35 23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EC 39 125
2017 EC-05 41 22
2017 EC-06 41 22
2017 EC-07 46 35
2014 EC 36 122
2014 EC-03 44 18
2014 EC-05 32 34
2014 EC-06 54 13
2014 EC-07 39 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 53 125
2017 EC-03 63 16
2017 EC-05 64 22
2017 EC-06 45 22
2017 EC-07 46 35
2014 EC 59 122
2014 EC-03 61 18
2014 EC-04 69 13
2014 EC-05 65 34
2014 EC-06 54 13
2014 EC-07 57 23

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 40 125
2017 EC-05 36 22
2017 EC-06 45 22
2017 EC-07 45 35
2014 EC 37 122
2014 EC-03 39 18
2014 EC-04 69 13
2014 EC-05 29 34
2014 EC-07 30 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 16
2017 EC-05 0 22
2017 EC-07 0 35
2014 EC-03 0 18
2014 EC-04 0 13
2014 EC-06 0 13
2014 EC-07 0 23

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC 10 125
2017 EC-07 0 35
2014 EC 7 122
2014 EC-04 0 13
2014 EC-07 0 23

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EC 16 125
2017 EC-03 0 16
2017 EC-05 23 22
2017 EC-07 26 35
2014 EC 12 122

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 49 125
2017 EC-03 63 16
2017 EC-05 27 22
2017 EC-06 54 22
2017 EC-07 52 35
2014 EC 48 122
2014 EC-03 78 18
2014 EC-04 46 13
2014 EC-05 38 34
2014 EC-06 46 13
2014 EC-07 48 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EC 26 125
2017 EC-05 23 22
2017 EC-06 32 22
2017 EC-07 37 35
2014 EC 25 122
2014 EC-05 38 34
2014 EC-07 30 23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 13 125
2017 EC-06 32 22
2014 EC 14 122

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 58 125
2017 EC-03 44 16
2017 EC-05 45 22
2017 EC-06 68 22
2017 EC-07 65 35
2014 EC 49 122
2014 EC-03 50 18
2014 EC-04 62 13
2014 EC-05 44 34
2014 EC-06 46 13
2014 EC-07 39 23

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EC 39 125
2017 EC-05 45 22
2017 EC-06 27 22
2017 EC-07 43 35
2014 EC 32 122
2014 EC-03 28 18
2014 EC-05 35 34
2014 EC-07 57 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 12 125
2017 EC-06 23 22
2014 EC 11 122

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC 19 125
2017 EC-06 23 22
2017 EC-07 20 35
2014 EC 16 122
2014 EC-05 15 34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC 10 125
2017 EC-03 0 16
2014 EC 11 122
2014 EC-03 0 18
2014 EC-04 0 13
2014 EC-05 29 34
2014 EC-07 0 23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 5 125
2014 EC 4 122
2014 EC-04 0 13
2014 EC-07 0 23

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC 12 125
2014 EC 15 122
2014 EC-05 18 34

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 12 125
2017 EC-06 22 22
2014 EC 14 122
2014 EC-05 18 34

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 21 125
2017 EC-03 31 16
2017 EC-05 32 22
2014 EC 27 122
2014 EC-03 39 18
2014 EC-05 26 34
2014 EC-07 22 23

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 12 119
2014 EC 7 116
2014 EC-06 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 19 119
2017 EC-03 33 15
2017 EC-05 33 21
2014 EC 16 116
2014 EC-04 0 13
2014 EC-05 28 32
2014 EC-07 0 23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC 10 119
2014 EC 5 116
2014 EC-03 0 17
2014 EC-06 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC 8 119
2017 EC-03 0 15
2014 EC 4 116
2014 EC-03 0 17
2014 EC-04 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 11 119
2017 EC-03 0 15
2014 EC 8 116
2014 EC-03 0 17
2014 EC-07 0 23

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 8 119
2014 EC 9 116
2014 EC-04 0 13
2014 EC-06 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 27 119
2017 EC-05 29 21
2017 EC-06 40 20
2017 EC-07 36 33
2014 EC 21 116
2014 EC-05 25 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 12 119
2017 EC-05 24 21
2014 EC 9 116
2014 EC-06 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 11 119
2017 EC-05 0 21
2014 EC 10 116

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 35 119
2017 EC-03 33 15
2017 EC-06 35 20
2017 EC-07 39 33
2014 EC 35 116
2014 EC-03 41 17
2014 EC-04 46 13
2014 EC-05 22 32
2014 EC-06 75 12
2014 EC-07 39 23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 15 119
2017 EC-05 29 21
2017 EC-07 15 33
2014 EC 16 116

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 53 119
2017 EC-03 53 15
2017 EC-05 48 21
2017 EC-06 55 20
2017 EC-07 61 33
2014 EC 53 116
2014 EC-03 59 17
2014 EC-04 62 13
2014 EC-05 50 32
2014 EC-06 75 12
2014 EC-07 57 23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 15
2017 EC-05 0 21
2017 EC-06 0 20
2014 EC-03 0 17
2014 EC-04 0 13
2014 EC-05 0 32
2014 EC-07 0 23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 60 119
2017 EC-03 60 15
2017 EC-05 43 21
2017 EC-06 65 20
2017 EC-07 73 33
2014 EC 60 116
2014 EC-03 65 17
2014 EC-04 54 13
2014 EC-05 53 32
2014 EC-06 75 12
2014 EC-07 74 23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC-03 0 15
2017 EC-05 0 21
2017 EC-06 0 20
2017 EC-07 0 33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 12 119
2014 EC 13 116
2014 EC-04 0 13
2014 EC-05 16 32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 91 9 124
2017 EC-03 100 0 16
2017 EC-05 95 5 22
2017 EC-06 82 18 22
2017 EC-07 92 8 35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 13 18 11 17 28 8 29 44 444
2017 EC-01 19 4 8 4 19 38 8 43 43 26
2017 EC-02 4 12 12 19 4 38 12 31 46 26
2017 EC-03 9 12 15 9 17 23 14 34 41 65
2017 EC-04 6 12 15 15 6 36 9 33 39 33
2017 EC-05 5 13 21 7 10 32 11 32 30 115
2017 EC-06 2 15 20 14 26 18 5 22 51 59
2017 EC-07 4 8 21 16 27 21 3 16 56 90
2017 EC-08 0 41 14 5 5 37 0 64 14 22
2014 EC 7 13 18 11 13 32 6 33 38 516
2014 EC-01 10 20 16 15 5 35 0 45 31 20
2014 EC-02 22 17 9 9 9 26 9 60 27 23
2014 EC-03 3 10 15 10 8 44 8 29 39 86
2014 EC-04 8 5 21 11 16 34 5 22 43 38
2014 EC-05 8 15 17 10 12 34 5 36 36 145
2014 EC-06 5 9 17 5 23 31 10 24 47 58
2014 EC-07 6 13 25 14 11 24 6 27 36 99
2014 EC-08 8 27 14 11 16 24 0 46 36 37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 24 22 12 12 14 3 44 29 444
2017 EC-01 19 19 23 8 4 27 0 53 16 26
2017 EC-02 12 12 23 12 4 35 4 38 25 26
2017 EC-03 20 32 12 17 8 10 2 59 28 65
2017 EC-04 12 18 21 15 6 18 9 42 29 33
2017 EC-05 11 25 26 8 9 17 4 46 21 115
2017 EC-06 3 26 22 10 24 13 2 34 40 59
2017 EC-07 11 25 23 16 20 4 1 38 38 90
2017 EC-08 27 27 18 9 5 14 0 63 16 22
2014 EC 13 23 24 11 11 18 1 44 27 516
2014 EC-01 15 20 15 10 5 35 0 54 23 20
2014 EC-02 39 26 13 4 4 13 0 75 10 23
2014 EC-03 12 22 21 13 7 24 1 45 27 86
2014 EC-04 11 18 26 13 13 18 0 35 32 38
2014 EC-05 14 22 28 10 11 14 1 42 25 145
2014 EC-06 7 19 22 9 17 24 2 35 35 58
2014 EC-07 12 29 22 9 12 14 1 49 25 99
2014 EC-08 16 22 27 19 5 11 0 42 27 37
2011 EC 23 31 20 10 6 10 0 61 17 636
2011 EC-01 24 19 24 10 10 14 0 50 22 21
2011 EC-02 21 32 18 14 4 11 0 60 20 28
2011 EC-03 26 30 24 8 7 4 1 59 15 119
2011 EC-04 26 30 17 7 9 11 0 63 19 54
2011 EC-05 24 29 24 10 4 9 0 58 15 163
2011 EC-06 26 33 11 7 9 14 0 68 18 70
2011 EC-07 17 33 19 12 4 14 0 59 19 121
2011 EC-08 23 42 14 12 4 5 0 69 17 57
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 52 6 9 4 2 1 81 13 444
2017 EC-01 19 38 0 12 19 4 8 65 35 26
2017 EC-02 4 42 0 27 15 4 8 52 48 26
2017 EC-03 23 53 9 9 5 1 0 77 14 65
2017 EC-04 12 64 9 9 3 0 3 78 13 33
2017 EC-05 30 48 6 11 2 2 1 80 13 115
2017 EC-06 24 58 5 8 2 3 0 84 10 59
2017 EC-07 35 52 7 3 1 1 0 89 5 90
2017 EC-08 41 55 0 0 5 0 0 95 5 22
2014 EC 24 55 9 7 2 2 1 81 9 517
2014 EC-01 10 20 20 15 15 10 10 37 38 20
2014 EC-02 17 39 13 4 4 4 17 72 11 23
2014 EC-03 15 54 11 11 3 3 1 72 16 87
2014 EC-04 16 58 11 16 0 0 0 74 16 38
2014 EC-05 27 59 6 6 3 0 0 86 8 145
2014 EC-06 35 50 14 2 0 0 0 84 2 58
2014 EC-07 24 60 10 4 1 1 0 85 5 99
2014 EC-08 32 62 3 0 0 3 0 97 0 37
2011 EC 18 53 9 13 4 2 1 73 17 634
2011 EC-01 0 24 19 33 19 5 0 25 55 21
2011 EC-02 0 46 18 14 11 4 7 52 28 28
2011 EC-03 14 52 4 24 4 2 1 67 29 118
2011 EC-04 17 48 6 15 4 11 0 73 21 54
2011 EC-05 21 60 6 9 2 1 1 82 12 162
2011 EC-06 23 47 11 11 6 1 0 71 17 70
2011 EC-07 21 56 13 6 1 1 2 80 7 121
2011 EC-08 28 51 12 7 2 0 0 79 9 57

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 14 19 9 6 37 9 36 28 444
2017 EC-01 15 4 15 4 12 35 15 38 31 26
2017 EC-02 0 12 15 15 8 42 8 23 46 26
2017 EC-03 11 21 21 8 0 30 9 53 13 65
2017 EC-04 3 12 12 12 3 45 12 36 36 33
2017 EC-05 3 14 15 10 8 41 9 35 35 115
2017 EC-06 2 8 26 12 9 32 12 18 36 59
2017 EC-07 8 18 20 8 6 32 9 43 23 90
2017 EC-08 0 9 32 9 0 50 0 18 18 22
2014 EC 3 14 26 10 7 30 9 29 28 516
2014 EC-01 10 5 25 5 0 35 20 33 12 20
2014 EC-02 9 17 13 9 0 30 22 54 18 23
2014 EC-03 0 13 26 14 7 34 7 22 35 86
2014 EC-04 0 11 32 3 11 34 11 19 24 38
2014 EC-05 6 18 25 11 5 26 10 37 25 145
2014 EC-06 3 12 28 5 9 34 9 27 24 58
2014 EC-07 3 16 25 9 9 31 6 31 29 99
2014 EC-08 0 11 32 24 3 22 8 15 39 37
2011 EC 3 10 23 10 5 43 6 27 29 632
2011 EC-01 0 5 14 10 5 43 24 14 43 21
2011 EC-02 0 7 32 14 0 36 11 13 27 28
2011 EC-03 2 12 26 9 5 37 8 25 27 118
2011 EC-04 6 7 22 7 0 52 6 30 17 54
2011 EC-05 5 12 22 9 6 39 6 32 27 161
2011 EC-06 4 10 19 4 7 49 7 32 26 70
2011 EC-07 0 9 21 14 4 49 3 19 38 121
2011 EC-08 7 13 27 13 5 34 2 31 28 56

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 28 13 5 2 15 2 76 8 444
2017 EC-01 35 15 8 4 0 31 8 81 6 26
2017 EC-02 15 31 19 4 0 23 8 67 6 26
2017 EC-03 46 23 17 2 2 11 0 78 3 65
2017 EC-04 49 18 6 9 0 15 3 82 11 33
2017 EC-05 40 21 16 3 3 17 1 74 6 115
2017 EC-06 27 31 8 7 2 22 3 77 11 59
2017 EC-07 32 40 10 7 3 7 1 78 11 90
2017 EC-08 32 46 13 5 0 5 0 81 5 22
2014 EC 32 34 13 6 3 11 2 75 10 517
2014 EC-01 25 20 10 5 5 25 10 68 16 20
2014 EC-02 35 30 9 0 0 13 13 88 0 23
2014 EC-03 34 31 9 7 3 13 2 77 12 87
2014 EC-04 34 34 11 11 0 11 0 76 12 38
2014 EC-05 32 37 14 5 3 8 1 76 9 145
2014 EC-06 36 28 16 5 2 14 0 74 8 58
2014 EC-07 34 33 17 6 2 7 0 73 9 99
2014 EC-08 16 49 16 3 3 14 0 75 6 37
2011 EC 30 28 14 6 3 18 1 72 11 634
2011 EC-01 5 38 14 0 0 33 10 75 0 21
2011 EC-02 18 32 25 7 0 11 7 61 9 28
2011 EC-03 33 27 12 8 5 14 1 71 15 118
2011 EC-04 28 22 15 4 2 30 0 71 8 54
2011 EC-05 35 30 10 6 2 19 0 79 9 162
2011 EC-06 39 14 14 6 4 23 0 69 13 70
2011 EC-07 26 34 14 6 2 17 1 73 10 121
2011 EC-08 32 26 21 9 4 7 2 63 13 57

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 30 17 6 3 18 2 67 12 442
2017 EC-01 20 24 8 8 0 32 8 73 13 25
2017 EC-02 12 31 15 0 4 31 8 69 6 26
2017 EC-03 38 28 15 9 0 9 0 73 10 65
2017 EC-04 30 30 6 6 0 27 0 83 8 33
2017 EC-05 24 27 24 2 4 18 1 63 8 114
2017 EC-06 12 24 24 10 5 22 3 48 21 59
2017 EC-07 25 37 12 9 4 11 1 71 15 90
2017 EC-08 18 50 9 9 0 14 0 79 11 22
2014 EC 21 32 17 9 5 14 2 63 16 517
2014 EC-01 25 20 11 10 0 25 10 68 16 20
2014 EC-02 26 39 9 0 0 13 13 88 0 23
2014 EC-03 22 33 18 6 5 14 2 66 12 87
2014 EC-04 24 24 16 16 3 18 0 58 23 38
2014 EC-05 19 33 19 10 3 14 1 62 15 145
2014 EC-06 21 28 17 10 9 15 0 57 22 58
2014 EC-07 26 28 19 7 7 12 0 62 16 99
2014 EC-08 14 54 14 5 5 8 0 74 12 37
2011 EC 20 29 17 7 3 23 1 64 14 634
2011 EC-01 0 33 10 0 10 38 10 64 18 21
2011 EC-02 11 39 25 7 0 11 7 61 9 28
2011 EC-03 23 29 17 9 4 17 1 63 16 118
2011 EC-04 19 24 13 7 2 35 0 66 14 54
2011 EC-05 22 30 16 6 2 23 0 68 11 162
2011 EC-06 14 23 20 6 7 30 0 53 18 70
2011 EC-07 19 28 16 9 3 24 1 63 16 121
2011 EC-08 26 37 19 5 2 9 2 71 8 57
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 14 86 444
2017 EC-01 23 77 26
2017 EC-03 11 89 65
2017 EC-05 13 87 115
2017 EC-06 22 78 59
2017 EC-07 13 87 90
2014 EC 9 91 515
2014 EC-03 9 91 86
2014 EC-05 8 92 145
2014 EC-06 9 91 57
2014 EC-07 11 89 99

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 41 64
2017 EC-05 40 15
2014 EC 24 46

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 83 64
2017 EC-05 87 15
2017 EC-06 85 13
2017 EC-07 100 12
2014 EC 89 46
2014 EC-05 100 12
2014 EC-07 73 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12
2014 EC 11 46
2014 EC-05 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12
2014 EC 0 46
2014 EC-05 0 12
2014 EC-07 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 8 64
2017 EC-07 0 12
2014 EC-05 0 12
2014 EC-07 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2014 EC 11 46
2014 EC-05 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 12
2014 EC-05 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EC 38 64
2017 EC-05 47 15
2017 EC-07 58 12
2014 EC 24 46
2014 EC-07 45 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EC 19 64
2014 EC 22 46
2014 EC-07 45 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 EC 17 64
2014 EC 11 46
2014 EC-05 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12
2014 EC-05 0 12
2014 EC-07 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EC 22 64
2017 EC-05 0 15
2014 EC 24 46

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EC 28 64
2017 EC-06 45 13
2014 EC 22 46

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2014 EC 0 46
2014 EC-05 0 12
2014 EC-07 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 EC 8 64
2017 EC-07 0 12
2014 EC 11 46
2014 EC-05 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 EC 24 64
2017 EC-06 39 13
2014 EC 26 46

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 EC 24 64
2014 EC 13 46
2014 EC-07 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 15
2017 EC-07 0 12
2014 EC 0 46
2014 EC-05 0 12
2014 EC-07 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 14 64
2017 EC-07 0 12
2014 EC 26 46
2014 EC-05 50 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 42 64
2017 EC-05 53 15
2017 EC-06 53 13
2014 EC 45 45
2014 EC-05 50 12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 EC 28 64
2017 EC-05 33 15
2017 EC-06 38 13
2014 EC 27 45

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 9 64

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC 16 64
2014 EC-07 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC 9 64
2014 EC-07 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 12
2014 EC-07 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC 16 64
2017 EC-06 39 13
2014 EC 13 45

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 39 64
2017 EC-05 47 15
2017 EC-07 42 12
2014 EC 33 45
2014 EC-07 45 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 10 61

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 13 61
2017 EC-07 0 12
2014 EC 14 43
2014 EC-07 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 11
2017 EC-07 0 12
2014 EC-05 0 11
2014 EC-07 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 11
2017 EC-07 0 12
2014 EC-05 0 11
2014 EC-07 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 8 61
2017 EC-07 0 12
2014 EC 12 43

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 20 61
2014 EC 14 43

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 15 61
2017 EC-06 0 11
2014 EC-07 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 12 61
2017 EC-05 0 14
2017 EC-06 0 11
2014 EC 14 43

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 38 61
2017 EC-07 67 12
2014 EC 35 43
2014 EC-05 64 11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 13 61
2017 EC-06 0 11
2014 EC 16 43

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 51 61
2017 EC-05 57 14
2017 EC-06 45 11
2017 EC-07 75 12
2014 EC 49 43
2014 EC-05 73 11
2014 EC-07 55 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2017 EC-06 0 11
2017 EC-07 0 12
2014 EC 0 43
2014 EC-05 0 11
2014 EC-07 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 64 61
2017 EC-05 71 14
2017 EC-06 63 11
2017 EC-07 67 12
2014 EC 70 43
2014 EC-05 82 11
2014 EC-07 82 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC 0 61
2017 EC-05 0 14
2017 EC-06 0 11
2017 EC-07 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 10 61
2017 EC-05 0 14
2014 EC-05 0 11
2014 EC-07 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 92 8 64
2017 EC-05 87 13 15
2017 EC-06 93 7 13
2017 EC-07 92 8 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 11 20 6 7 42 7 34 26 443
2017 EC-01 12 8 15 0 8 50 8 45 18 26
2017 EC-02 8 19 8 12 0 50 4 58 25 26
2017 EC-03 9 14 17 11 5 34 11 42 28 65
2017 EC-04 6 3 18 9 0 48 15 25 25 33
2017 EC-05 3 8 24 3 6 50 5 25 21 115
2017 EC-06 3 12 24 3 12 38 7 28 28 58
2017 EC-07 9 11 20 9 9 38 4 34 31 90
2017 EC-08 4 32 18 0 9 32 5 57 14 22
2014 EC 7 11 22 5 5 43 6 35 21 516
2014 EC-01 10 5 20 0 5 55 5 37 13 20
2014 EC-02 13 13 9 4 4 43 13 60 20 23
2014 EC-03 2 10 22 6 5 52 2 28 23 86
2014 EC-04 8 3 24 3 8 50 5 24 24 38
2014 EC-05 8 10 22 5 6 39 10 36 21 145
2014 EC-06 9 5 26 7 5 41 7 27 23 58
2014 EC-07 6 14 22 8 5 38 6 36 24 99
2014 EC-08 11 24 19 3 3 38 3 59 9 37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 27 21 8 7 21 3 55 19 443
2017 EC-01 19 31 15 4 4 23 4 68 11 26
2017 EC-02 15 23 19 8 0 35 0 59 12 26
2017 EC-03 18 32 18 14 3 11 3 59 20 65
2017 EC-04 18 18 12 9 0 37 6 63 16 33
2017 EC-05 11 25 23 2 5 29 3 54 11 115
2017 EC-06 8 30 25 7 12 14 3 47 23 59
2017 EC-07 17 24 19 12 11 14 2 49 28 89
2017 EC-08 27 41 14 0 5 14 0 79 5 22
2014 EC 15 25 23 7 5 25 1 54 15 515
2014 EC-01 15 30 10 5 5 35 0 69 16 20
2014 EC-02 39 26 9 9 0 13 4 79 11 23
2014 EC-03 10 22 24 10 3 29 0 46 20 86
2014 EC-04 13 18 21 5 8 34 0 48 20 38
2014 EC-05 13 27 22 6 3 26 2 56 13 145
2014 EC-06 16 17 24 9 5 29 0 46 20 58
2014 EC-07 13 29 29 5 6 17 1 51 14 98
2014 EC-08 19 35 19 3 5 19 0 67 10 37
2011 EC 29 32 17 6 4 13 0 70 11 634
2011 EC-01 29 10 19 5 10 29 0 53 20 21
2011 EC-02 25 32 25 4 4 11 0 64 8 28
2011 EC-03 34 30 18 4 5 8 0 71 10 119
2011 EC-04 28 30 19 7 2 15 0 67 11 54
2011 EC-05 30 35 17 4 2 12 0 74 8 163
2011 EC-06 23 31 17 6 4 19 0 67 12 70
2011 EC-07 22 36 14 10 3 15 0 68 15 119
2011 EC-08 39 33 11 4 5 9 0 79 10 57
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 21 21 15 23 0 2 40 39 441
2017 EC-01 8 8 15 27 38 0 4 16 68 26
2017 EC-02 12 12 31 15 31 0 0 23 46 26
2017 EC-03 20 18 20 9 33 0 0 38 42 65
2017 EC-04 12 24 18 15 27 0 3 38 44 33
2017 EC-05 22 20 19 16 22 0 1 42 38 115
2017 EC-06 10 33 17 16 17 0 7 46 35 58
2017 EC-07 24 21 28 11 16 0 0 45 27 89
2017 EC-08 27 18 18 18 18 0 0 46 36 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 29 25 18 12 0 2 44 31 443
2017 EC-01 31 27 19 8 8 0 8 63 17 26
2017 EC-02 19 27 31 12 8 0 4 48 20 26
2017 EC-03 23 40 15 17 5 0 0 63 21 65
2017 EC-04 9 27 21 12 27 0 3 38 41 33
2017 EC-05 11 34 33 14 7 0 1 46 21 115
2017 EC-06 16 26 24 19 14 0 2 43 33 59
2017 EC-07 9 21 21 29 19 0 0 30 48 89
2017 EC-08 0 18 41 18 23 0 0 18 41 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 29 27 15 13 0 2 44 29 442
2017 EC-01 38 27 19 4 4 0 8 71 8 26
2017 EC-02 8 35 42 8 8 0 0 42 15 26
2017 EC-03 28 39 15 8 5 0 6 71 13 65
2017 EC-04 9 27 21 18 24 0 0 37 43 33
2017 EC-05 13 27 32 18 9 0 0 40 27 114
2017 EC-06 11 36 19 15 17 2 0 48 33 59
2017 EC-07 8 15 31 25 21 0 0 23 46 90
2017 EC-08 5 33 38 5 19 0 0 38 24 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 24 24 20 16 0 2 39 37 444
2017 EC-01 23 23 19 19 8 0 8 50 29 26
2017 EC-02 19 19 23 19 12 0 8 42 33 26
2017 EC-03 23 21 21 17 12 0 5 47 30 65
2017 EC-04 12 30 15 18 21 0 3 44 40 33
2017 EC-05 11 30 25 21 12 1 0 41 33 115
2017 EC-06 12 31 15 26 17 0 0 42 43 59
2017 EC-07 10 18 28 21 23 0 0 28 45 90
2017 EC-08 5 14 41 9 32 0 0 18 41 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 32 16 8 6 0 7 69 15 443
2017 EC-01 58 15 8 0 0 0 19 90 0 26
2017 EC-02 42 27 12 0 8 0 12 78 9 26
2017 EC-03 49 23 9 5 0 2 12 84 5 65
2017 EC-04 30 33 9 3 9 0 15 75 14 33
2017 EC-05 32 39 12 8 3 0 5 75 12 115
2017 EC-06 27 31 22 3 12 0 5 61 16 59
2017 EC-07 16 35 23 18 8 0 0 51 26 89
2017 EC-08 14 45 18 14 9 0 0 59 23 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 29 29 16 9 0 0 46 25 442
2017 EC-01 35 35 23 4 4 0 0 69 8 26
2017 EC-02 19 35 31 8 8 0 0 54 15 26
2017 EC-03 23 42 18 12 5 0 0 65 17 65
2017 EC-04 18 24 30 21 6 0 0 42 27 33
2017 EC-05 20 31 25 10 12 0 1 52 23 115
2017 EC-06 12 26 24 23 14 2 0 38 37 58
2017 EC-07 9 18 38 28 7 0 0 27 35 89
2017 EC-08 9 27 55 5 5 0 0 36 9 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 34 28 12 10 0 1 48 23 441
2017 EC-01 32 28 12 12 4 8 4 68 18 25
2017 EC-02 8 46 23 15 8 0 0 54 23 26
2017 EC-03 21 38 22 11 8 0 0 60 18 65
2017 EC-04 15 27 39 12 3 0 3 44 16 33
2017 EC-05 12 27 34 14 12 0 1 40 26 115
2017 EC-06 16 35 26 9 12 0 2 51 22 57
2017 EC-07 9 35 27 13 16 0 0 44 29 90
2017 EC-08 5 50 41 5 0 0 0 55 5 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 31 26 19 11 0 1 44 30 439
2017 EC-01 35 31 4 15 4 4 8 74 22 26
2017 EC-02 15 31 31 15 4 0 4 48 20 26
2017 EC-03 19 36 20 19 5 0 2 56 24 64
2017 EC-04 12 40 18 24 6 0 0 52 30 33
2017 EC-05 10 26 31 22 11 0 0 36 33 114
2017 EC-06 11 28 27 18 14 2 0 40 33 56
2017 EC-07 9 25 28 19 19 0 0 34 38 90
2017 EC-08 0 55 36 5 5 0 0 55 9 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 28 25 16 14 0 1 44 30 442
2017 EC-01 31 23 15 12 8 4 8 61 22 26
2017 EC-02 4 38 31 15 12 0 0 42 27 26
2017 EC-03 26 24 25 14 8 0 3 52 22 65
2017 EC-04 15 24 30 12 15 0 3 41 28 33
2017 EC-05 14 28 24 17 16 0 0 42 34 115
2017 EC-06 7 32 27 16 17 0 2 39 34 57
2017 EC-07 13 25 26 18 18 0 0 39 36 90
2017 EC-08 14 45 23 14 5 0 0 59 18 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 34 17 11 8 1 2 63 19 442
2017 EC-01 35 23 12 12 0 8 12 71 14 26
2017 EC-02 19 38 23 12 8 0 0 58 19 26
2017 EC-03 41 35 16 5 3 0 0 77 8 65
2017 EC-04 27 27 21 12 6 0 6 58 19 33
2017 EC-05 28 30 19 13 10 1 0 58 23 115
2017 EC-06 21 39 14 11 11 0 5 63 22 57
2017 EC-07 22 36 18 12 10 0 1 59 23 90
2017 EC-08 23 50 9 13 5 0 0 73 18 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 23 18 12 8 0 2 61 21 444
2017 EC-01 58 12 19 8 0 0 4 72 8 26
2017 EC-02 19 35 15 15 12 0 4 56 28 26
2017 EC-03 44 25 12 15 2 0 2 70 17 65
2017 EC-04 33 30 15 12 9 0 0 64 21 33
2017 EC-05 39 23 20 10 8 0 1 62 17 115
2017 EC-06 37 14 17 12 17 0 3 53 30 59
2017 EC-07 30 26 22 12 9 0 1 56 21 90
2017 EC-08 59 14 13 9 5 0 0 73 14 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 19 8 4 6 0 5 81 11 442
2017 EC-01 58 31 0 4 4 0 4 92 8 26
2017 EC-02 69 23 4 0 4 0 0 92 4 26
2017 EC-03 62 17 12 0 5 0 5 82 5 65
2017 EC-04 62 16 6 3 3 0 9 86 7 32
2017 EC-05 62 20 7 3 5 0 3 85 8 115
2017 EC-06 45 19 14 2 12 0 9 70 15 58
2017 EC-07 53 17 8 10 8 0 4 73 19 90
2017 EC-08 82 5 9 5 0 0 0 86 5 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 31 10 3 4 0 3 82 8 443
2017 EC-01 44 28 20 0 4 0 4 75 4 25
2017 EC-02 50 38 4 4 0 0 4 92 4 26
2017 EC-03 58 23 9 5 2 0 3 84 6 65
2017 EC-04 46 33 6 6 3 0 6 84 10 33
2017 EC-05 50 35 6 4 4 0 1 85 9 115
2017 EC-06 49 24 12 3 5 0 7 78 9 59
2017 EC-07 44 35 12 0 7 0 1 81 7 90
2017 EC-08 64 18 18 0 0 0 0 82 0 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 22 14 7 7 1 2 72 14 443
2017 EC-01 50 8 19 4 8 8 4 65 13 26
2017 EC-02 42 31 19 4 0 0 4 76 4 26
2017 EC-03 57 12 14 6 6 0 5 73 13 65
2017 EC-04 52 18 6 15 3 3 3 74 19 33
2017 EC-05 45 30 11 7 5 1 1 76 12 115
2017 EC-06 44 20 14 5 15 0 2 65 21 59
2017 EC-07 42 26 16 8 7 0 1 69 15 89
2017 EC-08 64 23 14 0 0 0 0 86 0 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 12 6 3 1 0 27 86 6 442
2017 EC-01 42 4 0 0 0 0 54 100 0 26
2017 EC-02 58 8 0 0 0 0 35 100 0 26
2017 EC-03 57 9 3 1 2 0 28 92 4 65
2017 EC-04 51 6 3 0 0 0 40 95 0 33
2017 EC-05 53 9 4 2 0 1 31 91 3 114
2017 EC-06 53 10 2 2 3 0 30 90 7 59
2017 EC-07 43 22 12 9 2 0 11 74 12 90
2017 EC-08 41 32 18 9 0 0 0 73 9 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 20 7 2 1 1 8 89 3 442
2017 EC-01 69 8 4 4 0 0 15 91 5 26
2017 EC-02 69 15 4 0 0 0 12 96 0 26
2017 EC-03 64 18 5 5 0 0 8 90 5 65
2017 EC-04 67 15 3 3 3 3 6 90 7 33
2017 EC-05 58 21 9 1 2 3 7 87 3 113
2017 EC-06 64 12 7 2 2 0 13 88 4 59
2017 EC-07 58 28 9 2 0 0 3 88 2 90
2017 EC-08 41 45 14 0 0 0 0 86 0 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 15 7 6 4 2 5 82 11 444
2017 EC-01 46 8 12 8 12 8 8 64 23 26
2017 EC-02 54 12 19 4 8 0 4 68 12 26
2017 EC-03 52 17 6 14 8 2 2 71 23 65
2017 EC-04 55 21 0 9 6 0 9 83 17 33
2017 EC-05 63 13 10 5 3 2 5 81 8 115
2017 EC-06 58 17 5 2 5 2 12 86 8 59
2017 EC-07 71 19 3 2 1 1 2 93 3 90
2017 EC-08 82 13 5 0 0 0 0 95 0 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 29 16 4 2 1 4 77 6 443
2017 EC-01 42 15 23 4 4 4 8 65 9 26
2017 EC-02 31 31 27 4 0 4 4 67 4 26
2017 EC-03 41 31 14 6 2 3 3 77 8 65
2017 EC-04 46 30 9 6 3 0 6 81 10 33
2017 EC-05 46 27 19 3 2 0 4 76 5 114
2017 EC-06 39 32 17 3 3 2 3 75 7 59
2017 EC-07 51 31 12 3 0 0 2 84 3 90
2017 EC-08 59 23 13 5 0 0 0 82 5 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 28 39 21 6 0 0 34 27 444
2017 EC-01 4 42 31 12 4 4 4 50 17 26
2017 EC-02 4 31 42 15 8 0 0 35 23 26
2017 EC-03 8 37 37 12 6 0 0 45 18 65
2017 EC-04 15 18 33 24 9 0 0 33 33 33
2017 EC-05 4 35 38 18 4 0 0 39 23 115
2017 EC-06 5 34 34 19 7 2 0 39 26 59
2017 EC-07 4 14 47 28 7 0 0 19 35 90
2017 EC-08 0 18 41 41 0 0 0 18 41 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 24 42 19 5 0 0 24 34 441
2017 EC-01 4 19 38 35 0 0 4 36 24 26
2017 EC-02 12 19 50 8 12 0 0 19 31 26
2017 EC-03 8 16 46 22 9 0 0 31 23 64
2017 EC-04 18 27 30 18 6 0 0 24 45 33
2017 EC-05 3 22 53 19 3 0 0 21 25 113
2017 EC-06 17 20 32 27 3 0 0 30 37 59
2017 EC-07 13 33 35 14 4 0 0 19 47 90
2017 EC-08 5 32 41 23 0 0 0 23 37 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 40 15 14 9 5 0 60 25 443
2017 EC-01 16 44 24 8 4 4 0 63 13 25
2017 EC-02 19 35 19 12 8 4 4 58 21 26
2017 EC-03 17 43 14 17 6 3 0 62 24 65
2017 EC-04 15 27 27 18 9 3 0 44 28 33
2017 EC-05 18 37 10 19 9 5 0 59 30 115
2017 EC-06 14 37 10 14 15 10 0 57 32 59
2017 EC-07 15 47 13 11 10 3 0 64 22 90
2017 EC-08 18 55 14 5 9 0 0 73 13 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 33 17 21 15 2 0 45 38 444
2017 EC-01 12 42 19 19 8 0 0 54 27 26
2017 EC-02 23 23 23 15 15 0 0 46 31 26
2017 EC-03 11 34 16 26 12 2 0 45 39 65
2017 EC-04 6 37 15 21 15 6 0 45 39 33
2017 EC-05 10 39 17 21 10 3 0 50 32 115
2017 EC-06 7 22 17 31 20 3 0 30 53 59
2017 EC-07 11 31 18 18 21 1 0 42 40 90
2017 EC-08 27 41 9 9 9 5 0 72 19 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 18 82 444
2017 EC-02 19 81 26
2017 EC-03 23 77 65
2017 EC-04 27 73 33
2017 EC-05 18 82 115
2017 EC-06 19 81 59
2017 EC-07 18 82 90
2014 EC 17 83 517
2014 EC-03 15 85 87
2014 EC-04 21 79 38
2014 EC-05 21 79 145
2014 EC-06 17 83 58
2014 EC-07 17 83 99

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 79 21 81
2017 EC-03 93 7 15
2017 EC-05 67 33 21
2017 EC-06 82 18 11
2017 EC-07 87 13 16
2014 EC 72 28 90
2014 EC-03 62 38 13
2014 EC-05 70 30 30
2014 EC-06 70 30 10
2014 EC-07 88 12 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 47 5 3 2 0 0 91 5 64
2017 EC-03 36 43 7 7 7 0 0 79 14 14
2017 EC-05 35 65 0 0 0 0 0 100 0 14
2017 EC-07 71 21 0 7 0 0 0 93 7 14
2014 EC 43 26 12 14 5 0 0 69 18 65
2014 EC-05 43 29 5 19 5 0 0 71 24 21
2014 EC-07 47 27 7 13 7 0 0 73 20 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 23 21 12 17 4 1 24 76 444
2017 EC-01 19 12 27 15 27 0 0 19 81 26
2017 EC-02 8 19 19 15 23 15 0 9 91 26
2017 EC-03 21 28 16 15 18 2 0 22 78 65
2017 EC-04 21 27 15 12 18 3 3 23 77 33
2017 EC-05 26 18 21 13 18 3 0 27 73 115
2017 EC-06 20 31 15 14 12 3 5 22 78 59
2017 EC-07 26 26 26 6 13 3 0 27 73 90
2017 EC-08 27 14 41 9 9 0 0 27 73 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 21 321
2017 EC-01 38 21
2017 EC-02 25 20
2017 EC-03 24 50
2017 EC-04 33 24
2017 EC-05 18 80
2017 EC-06 12 42
2017 EC-07 18 63
2017 EC-08 12 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 36 321
2017 EC-01 29 21
2017 EC-02 60 20
2017 EC-03 38 50
2017 EC-04 33 24
2017 EC-05 36 80
2017 EC-06 33 42
2017 EC-07 32 63
2017 EC-08 25 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 26 321
2017 EC-01 43 21
2017 EC-02 40 20
2017 EC-03 34 50
2017 EC-04 37 24
2017 EC-05 20 80
2017 EC-06 24 42
2017 EC-07 16 63
2017 EC-08 13 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 51 321
2017 EC-01 29 21
2017 EC-02 30 20
2017 EC-03 30 50
2017 EC-04 42 24
2017 EC-05 55 80
2017 EC-06 55 42
2017 EC-07 68 63
2017 EC-08 81 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 8 321
2017 EC-01 14 21
2017 EC-02 0 20
2017 EC-03 4 50
2017 EC-04 13 24
2017 EC-05 12 80
2017 EC-06 7 42
2017 EC-07 3 63
2017 EC-08 13 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 39 321
2017 EC-01 33 21
2017 EC-02 30 20
2017 EC-03 54 50
2017 EC-04 41 24
2017 EC-05 37 80
2017 EC-06 43 42
2017 EC-07 35 63
2017 EC-08 25 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 3 36 23 14 4 20 315
2017 EC-01 0 20 45 25 0 10 20
2017 EC-02 0 45 30 15 5 5 20
2017 EC-03 2 45 26 10 4 12 49
2017 EC-04 0 39 22 26 0 13 23
2017 EC-05 3 34 17 15 5 26 80
2017 EC-06 0 31 24 10 12 24 42
2017 EC-07 5 37 23 10 2 23 60
2017 EC-08 13 31 6 19 0 31 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 4 20 14 22 32 0 7 27 58 323
2017 EC-01 5 10 5 19 48 5 10 17 78 21
2017 EC-02 0 20 10 35 35 0 0 20 70 20
2017 EC-03 4 34 14 24 14 0 11 42 42 50
2017 EC-04 0 29 8 21 33 0 8 32 59 24
2017 EC-05 6 19 14 16 38 0 7 27 59 81
2017 EC-06 7 17 7 28 34 0 7 26 67 42
2017 EC-07 5 17 22 23 32 0 1 22 56 64
2017 EC-08 0 19 25 19 31 0 6 20 53 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 5 9 20 60 2 4 6 85 323
2017 EC-01 0 5 0 19 71 0 5 5 95 21
2017 EC-02 0 5 10 25 55 0 5 5 84 20
2017 EC-03 0 12 4 28 50 7 0 13 83 50
2017 EC-04 0 4 8 21 54 4 8 5 86 24
2017 EC-05 1 1 11 15 70 0 1 3 86 81
2017 EC-06 0 5 5 19 59 2 10 5 89 42
2017 EC-07 0 5 14 22 57 2 2 5 81 64
2017 EC-08 0 6 13 13 56 0 13 7 79 16
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