2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 27 40 4 21 9 0 0 66 30 131
2017 Scientific and Professional 20 47 7 16 9 0 0 68 25 668
2017 Administration and Foreign Services 31 45 5 12 6 0 0 77 18 1773
2017 Technical 13 50 10 17 10 0 0 63 27 25
2017 Administrative Support 43 42 7 7 1 0 0 84 8 230
2017 Other 48 39 4 7 2 0 0 87 9 162
2014 Executive 22 48 5 18 7 0 0 70 25 147
2014 Scientific and Professional 23 47 4 17 8 0 0 70 25 682
2014 Administration and Foreign Services 30 46 5 12 6 0 0 76 18 1852
2014 Technical 22 49 2 18 9 0 0 71 27 37
2014 Administrative Support 37 45 6 8 3 0 0 82 11 326
2014 Other 47 39 3 8 2 1 1 87 10 109

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 18 7 2 2 2 0 89 4 131
2017 Scientific and Professional 66 22 4 3 3 1 2 90 6 667
2017 Administration and Foreign Services 63 25 5 4 1 1 1 90 5 1768
2017 Technical 50 33 7 3 3 0 3 86 7 25
2017 Administrative Support 76 17 6 1 0 0 0 93 1 230
2017 Other 87 10 2 1 0 0 1 97 1 161
2014 Executive 67 25 4 3 1 0 0 92 4 147
2014 Scientific and Professional 64 21 5 5 2 1 2 88 7 683
2014 Administration and Foreign Services 65 25 5 4 1 1 1 90 5 1852
2014 Technical 49 31 11 0 7 2 0 82 7 37
2014 Administrative Support 72 21 2 2 1 1 1 95 2 327
2014 Other 78 11 1 5 0 1 4 93 6 109

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 15 6 7 2 0 1 85 8 131
2017 Scientific and Professional 65 14 4 8 5 0 2 81 14 667
2017 Administration and Foreign Services 61 19 7 8 4 0 2 81 12 1770
2017 Technical 47 20 7 20 3 0 3 69 24 25
2017 Administrative Support 70 17 7 6 0 0 0 87 6 230
2017 Other 76 13 3 6 2 0 1 89 8 162
2014 Executive 69 14 6 8 3 0 0 83 11 146
2014 Scientific and Professional 63 18 4 7 5 0 3 84 12 682
2014 Administration and Foreign Services 59 20 6 9 4 0 2 81 13 1849
2014 Technical 56 20 7 13 2 0 2 77 16 37
2014 Administrative Support 66 21 5 3 3 0 3 89 6 328
2014 Other 70 16 4 7 1 0 2 87 9 108

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 29 4 9 10 0 0 77 19 131
2017 Scientific and Professional 28 37 7 15 12 0 0 65 27 666
2017 Administration and Foreign Services 36 35 6 12 11 0 0 71 23 1773
2017 Technical 20 27 13 33 7 0 0 47 40 25
2017 Administrative Support 43 33 10 9 5 0 0 76 14 228
2017 Other 63 23 2 5 6 0 0 86 12 162
2014 Executive 45 34 3 12 7 0 0 79 18 147
2014 Scientific and Professional 32 31 7 16 14 0 1 63 30 683
2014 Administration and Foreign Services 35 35 6 12 12 0 0 70 24 1849
2014 Technical 40 31 13 4 11 0 0 71 16 37
2014 Administrative Support 46 31 8 9 5 1 0 78 15 328
2014 Other 53 29 3 7 6 1 1 83 14 109

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 40 8 9 6 0 0 77 15 131
2017 Scientific and Professional 22 39 13 17 8 0 0 61 26 667
2017 Administration and Foreign Services 24 41 11 15 8 0 0 66 23 1770
2017 Technical 13 27 10 23 7 0 20 50 38 25
2017 Administrative Support 33 34 10 17 6 0 0 67 23 230
2017 Other 34 43 11 9 3 0 0 77 12 162
2014 Executive 34 39 8 13 5 0 1 74 18 147
2014 Scientific and Professional 21 37 13 19 9 0 1 59 28 683
2014 Administration and Foreign Services 24 37 12 15 11 0 0 62 27 1852
2014 Technical 7 45 20 22 7 0 0 51 29 37
2014 Administrative Support 29 38 9 15 8 0 0 68 23 328
2014 Other 33 48 7 8 3 1 1 82 10 109

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 62 25 7 2 3 0 0 88 5 130
2017 Scientific and Professional 47 37 7 6 4 0 0 84 10 668
2017 Administration and Foreign Services 39 39 10 8 4 0 0 78 12 1770
2017 Technical 35 51 7 3 3 0 0 86 7 24
2017 Administrative Support 32 35 15 11 7 0 0 67 18 230
2017 Other 32 41 15 10 2 0 0 73 12 161
2014 Executive 57 33 4 4 3 0 0 89 7 147
2014 Scientific and Professional 41 40 9 7 3 0 0 81 10 682
2014 Administration and Foreign Services 31 42 12 10 5 0 0 73 15 1853
2014 Technical 40 44 9 2 4 0 0 84 7 37
2014 Administrative Support 26 37 17 11 9 0 0 63 20 328
2014 Other 35 47 10 5 3 0 0 82 8 109

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 62 31 2 2 4 0 0 92 5 131
2017 Scientific and Professional 52 34 5 5 3 0 0 86 9 668
2017 Administration and Foreign Services 45 39 7 6 3 0 0 83 10 1771
2017 Technical 38 55 3 0 3 0 0 93 3 24
2017 Administrative Support 40 32 10 12 6 0 0 73 17 230
2017 Other 34 43 14 6 2 0 0 77 9 161
2014 Executive 60 33 3 3 1 0 0 93 4 147
2014 Scientific and Professional 43 41 6 6 4 0 0 84 10 683
2014 Administration and Foreign Services 39 41 8 8 4 0 0 80 12 1852
2014 Technical 51 31 7 2 9 0 0 82 11 37
2014 Administrative Support 32 35 14 9 10 0 0 67 19 328
2014 Other 43 43 9 5 0 0 0 86 5 109

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 28 7 5 4 0 0 84 9 131
2017 Scientific and Professional 36 40 9 11 4 0 0 76 15 665
2017 Administration and Foreign Services 40 40 9 8 3 0 0 80 11 1769
2017 Technical 28 41 17 7 7 0 0 69 14 24
2017 Administrative Support 40 39 10 7 4 0 0 79 11 229
2017 Other 56 34 3 6 1 0 0 90 7 161
2014 Executive 48 35 6 7 2 1 0 85 9 146
2014 Scientific and Professional 35 36 11 13 4 1 0 72 17 681
2014 Administration and Foreign Services 38 39 11 7 4 0 0 78 11 1851
2014 Technical 20 53 13 11 2 0 0 73 13 37
2014 Administrative Support 38 41 8 12 2 0 0 79 13 328
2014 Other 57 28 8 5 2 1 0 85 6 109

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 33 9 14 15 0 0 63 28 131
2017 Scientific and Professional 35 37 10 10 7 0 0 73 17 667
2017 Administration and Foreign Services 39 36 9 8 7 0 0 76 15 1771
2017 Technical 45 24 10 10 7 3 0 71 18 24
2017 Administrative Support 42 36 8 9 4 1 0 79 13 230
2017 Other 51 32 7 5 1 3 0 86 7 161
2014 Executive 24 31 10 20 14 0 0 56 34 147
2014 Scientific and Professional 31 35 12 10 11 0 1 67 21 683
2014 Administration and Foreign Services 33 33 12 11 10 0 0 66 22 1851
2014 Technical 27 42 2 20 9 0 0 69 29 37
2014 Administrative Support 37 36 11 9 5 0 1 74 15 328
2014 Other 54 27 8 3 3 0 5 85 7 109

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 3 2 2 5 16 0 71 18 74 131
2017 Scientific and Professional 28 27 9 14 13 2 7 60 30 667
2017 Administration and Foreign Services 36 29 11 8 9 2 5 70 19 1771
2017 Technical 44 28 10 10 3 0 3 75 14 24
2017 Administrative Support 34 17 16 7 10 3 12 60 21 230
2017 Other 20 18 13 8 8 8 25 56 25 161
2014 Executive 6 2 3 5 17 1 65 24 66 147
2014 Scientific and Professional 24 24 11 16 18 2 5 52 37 683
2014 Administration and Foreign Services 28 25 11 13 17 1 5 57 32 1851
2014 Technical 36 24 16 11 11 0 2 61 23 37
2014 Administrative Support 28 27 14 9 10 3 9 63 21 328
2014 Other 27 15 14 10 5 3 26 59 21 109

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 35 4 2 4 0 0 90 6 130
2017 Scientific and Professional 34 44 8 8 5 0 0 79 13 667
2017 Administration and Foreign Services 34 43 11 9 4 0 0 76 13 1770
2017 Technical 23 56 10 10 0 0 0 80 10 25
2017 Administrative Support 35 41 10 9 4 0 0 77 13 229
2017 Other 30 44 14 10 3 0 0 74 12 162
2014 Executive 36 47 5 8 4 0 0 83 12 147
2014 Scientific and Professional 29 44 11 10 6 0 0 73 16 683
2014 Administration and Foreign Services 23 47 11 12 7 0 0 70 19 1852
2014 Technical 27 44 2 16 11 0 0 71 27 37
2014 Administrative Support 28 41 14 10 6 0 0 69 16 328
2014 Other 37 41 14 5 3 0 0 78 9 109

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 31 44 11 5 9 0 0 75 15 131
2017 Scientific and Professional 25 37 14 15 9 0 0 62 24 666
2017 Administration and Foreign Services 25 37 15 14 8 1 0 62 22 1767
2017 Technical 10 33 34 13 10 0 0 43 23 25
2017 Administrative Support 29 35 14 14 6 1 0 66 20 230
2017 Other 40 40 7 8 3 1 1 81 11 162
2014 Executive 22 39 17 9 12 0 1 62 21 147
2014 Scientific and Professional 17 37 17 16 13 0 1 54 29 683
2014 Administration and Foreign Services 19 35 17 15 14 0 0 54 29 1851
2014 Technical 14 33 24 11 18 0 0 47 29 37
2014 Administrative Support 25 30 19 16 10 0 0 56 25 328
2014 Other 42 43 7 2 3 1 1 87 6 109

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 35 9 9 5 0 0 77 14 131
2017 Scientific and Professional 22 43 10 16 9 0 0 65 24 667
2017 Administration and Foreign Services 26 43 12 12 7 0 0 69 19 1768
2017 Technical 17 53 17 10 3 0 0 70 13 25
2017 Administrative Support 34 40 12 11 3 0 0 74 14 229
2017 Other 25 39 18 13 4 0 0 64 18 162

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 65 28 5 1 2 0 0 92 3 131
2017 Scientific and Professional 36 41 9 8 5 0 0 77 13 664
2017 Administration and Foreign Services 37 43 10 5 3 0 0 81 9 1769
2017 Technical 20 63 10 3 3 0 0 83 7 25
2017 Administrative Support 46 37 9 5 3 0 0 83 8 228
2017 Other 37 39 15 8 1 1 1 76 8 161
2014 Executive 61 29 5 3 3 0 0 90 5 147
2014 Scientific and Professional 35 41 11 7 5 1 1 78 12 683
2014 Administration and Foreign Services 33 43 13 7 4 0 0 77 11 1852
2014 Technical 25 35 16 13 2 2 7 66 17 37
2014 Administrative Support 39 37 15 5 2 1 0 78 7 328
2014 Other 37 41 12 6 1 1 1 80 7 109

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 46 34 6 5 9 0 0 80 14 130
2017 Scientific and Professional 28 39 12 11 10 0 0 66 21 667
2017 Administration and Foreign Services 27 39 15 11 8 0 0 66 19 1769
2017 Technical 7 53 24 7 10 0 0 60 17 25
2017 Administrative Support 30 34 17 11 7 0 0 64 18 229
2017 Other 32 45 12 7 3 0 0 78 11 162

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 28 5 2 2 0 0 92 3 131
2017 Scientific and Professional 47 38 9 4 2 0 0 85 6 667
2017 Administration and Foreign Services 48 37 9 4 2 0 0 86 5 1766
2017 Technical 30 63 7 0 0 0 0 93 0 25
2017 Administrative Support 53 28 14 4 0 0 0 82 4 228
2017 Other 31 49 14 5 0 1 0 81 5 161
2014 Executive 67 26 5 1 1 0 0 93 2 147
2014 Scientific and Professional 51 34 9 4 2 0 0 86 5 683
2014 Administration and Foreign Services 54 31 9 4 2 0 0 86 6 1850
2014 Technical 56 27 16 0 2 0 0 82 2 37
2014 Administrative Support 58 27 11 2 2 0 0 85 4 328
2014 Other 49 38 12 1 1 0 0 87 2 109

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 38 2 6 3 0 0 88 9 130
2017 Scientific and Professional 27 40 12 13 7 0 0 67 20 667
2017 Administration and Foreign Services 28 44 11 11 6 0 0 72 17 1764
2017 Technical 23 44 23 3 7 0 0 67 10 25
2017 Administrative Support 28 37 16 13 4 0 1 66 17 227
2017 Other 28 39 15 15 1 1 2 68 16 161
2014 Executive 41 38 8 7 5 0 0 80 12 147
2014 Scientific and Professional 20 43 11 15 10 0 1 64 25 682
2014 Administration and Foreign Services 18 42 13 16 11 0 0 61 27 1852
2014 Technical 14 55 7 11 13 0 0 69 24 37
2014 Administrative Support 21 37 20 12 7 1 2 59 20 328
2014 Other 29 40 13 9 2 1 5 74 12 109

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 49 31 8 8 5 0 0 80 12 131
2017 Scientific and Professional 30 36 14 12 8 0 0 66 20 667
2017 Administration and Foreign Services 32 40 13 10 5 0 0 72 15 1767
2017 Technical 27 50 10 7 7 0 0 77 13 25
2017 Administrative Support 34 35 15 12 4 0 0 69 16 228
2017 Other 33 40 16 8 3 0 0 74 11 162
2014 Executive 40 37 9 7 7 0 0 77 14 147
2014 Scientific and Professional 23 35 15 15 11 1 1 58 27 683
2014 Administration and Foreign Services 25 37 16 12 10 0 0 62 22 1853
2014 Technical 20 40 15 9 16 0 0 60 24 37
2014 Administrative Support 27 34 18 12 6 1 2 63 19 328
2014 Other 39 31 14 10 4 0 1 71 14 109

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 40 32 11 11 5 0 0 72 17 131
2017 Scientific and Professional 25 38 14 14 8 0 0 64 22 666
2017 Administration and Foreign Services 31 38 13 11 6 0 0 69 18 1762
2017 Technical 13 60 10 14 3 0 0 73 17 25
2017 Administrative Support 39 32 15 9 4 0 0 71 13 227
2017 Other 39 40 10 9 1 1 1 80 10 162
2014 Executive 33 31 10 16 10 0 0 65 26 147
2014 Scientific and Professional 22 37 16 13 10 1 1 60 23 682
2014 Administration and Foreign Services 22 37 16 15 10 0 0 60 25 1853
2014 Technical 15 40 24 0 20 0 0 55 20 37
2014 Administrative Support 30 40 16 7 7 0 0 70 14 328
2014 Other 34 49 8 5 3 1 0 84 8 109

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 53 33 8 2 4 0 0 87 5 129
2017 Scientific and Professional 37 42 10 6 4 0 0 79 11 666
2017 Administration and Foreign Services 38 41 11 7 3 0 0 79 10 1763
2017 Technical 23 30 33 7 7 0 0 54 13 25
2017 Administrative Support 46 31 9 10 3 0 0 78 13 227
2017 Other 36 46 11 5 2 0 0 82 6 162
2014 Executive 46 37 6 7 3 0 0 83 11 147
2014 Scientific and Professional 34 38 15 8 5 0 0 72 13 682
2014 Administration and Foreign Services 31 41 14 8 6 0 0 73 13 1852
2014 Technical 36 36 18 9 2 0 0 71 11 37
2014 Administrative Support 40 34 12 8 5 0 0 74 14 327
2014 Other 46 38 9 5 1 0 0 84 6 109

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 24 24 24 19 0 3 31 44 131
2017 Scientific and Professional 28 37 17 9 8 0 0 66 17 668
2017 Administration and Foreign Services 30 36 19 7 6 0 1 67 13 1770
2017 Technical 60 20 10 7 3 0 0 80 10 25
2017 Administrative Support 48 36 10 2 3 0 1 85 4 230
2017 Other 60 31 7 2 0 0 1 92 2 162
2014 Executive 9 18 24 23 25 0 1 27 48 147
2014 Scientific and Professional 26 33 19 12 9 0 1 60 21 683
2014 Administration and Foreign Services 28 33 20 10 8 0 0 61 18 1853
2014 Technical 22 51 11 11 2 0 2 75 14 37
2014 Administrative Support 46 29 15 6 3 1 0 76 9 327
2014 Other 59 31 8 0 1 0 2 92 1 109

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 27 46 17 2 0 0 19 35 131
2017 Scientific and Professional 13 27 38 14 4 0 2 19 42 667
2017 Administration and Foreign Services 13 26 37 14 6 1 2 20 41 1764
2017 Technical 10 20 34 13 0 0 23 17 39 25
2017 Administrative Support 10 22 33 17 9 1 8 29 35 225
2017 Other 2 23 33 24 14 1 2 40 26 161
2014 Executive 12 33 36 14 4 0 1 18 46 147
2014 Scientific and Professional 11 31 39 13 5 1 0 18 43 679
2014 Administration and Foreign Services 16 31 36 12 4 0 1 16 48 1848
2014 Technical 13 18 40 11 9 0 9 22 34 37
2014 Administrative Support 10 24 29 22 10 1 3 33 36 326
2014 Other 4 19 28 25 16 3 6 44 25 109

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 18 41 24 7 2 1 31 27 131
2017 Scientific and Professional 12 23 32 21 9 1 3 31 36 665
2017 Administration and Foreign Services 12 23 33 18 9 3 3 28 37 1760
2017 Technical 10 13 27 20 7 3 20 35 31 25
2017 Administrative Support 9 14 24 24 17 4 8 46 26 225
2017 Other 1 10 19 27 34 5 3 66 13 160
2014 Executive 8 27 35 20 8 0 1 29 36 147
2014 Scientific and Professional 14 25 33 19 7 1 1 26 40 680
2014 Administration and Foreign Services 16 26 31 16 7 2 2 24 44 1850
2014 Technical 16 34 14 18 5 7 7 26 58 36
2014 Administrative Support 12 16 30 18 14 6 5 36 31 326
2014 Other 6 7 23 21 27 9 7 58 15 109

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 27 36 15 2 1 0 17 46 131
2017 Scientific and Professional 24 30 28 11 4 1 2 15 56 661
2017 Administration and Foreign Services 23 30 28 10 5 1 3 16 55 1767
2017 Technical 36 30 17 10 7 0 0 17 66 25
2017 Administrative Support 11 18 28 18 12 6 8 35 33 227
2017 Other 15 17 28 13 16 4 7 32 37 161
2014 Executive 27 27 30 12 4 0 1 16 54 147
2014 Scientific and Professional 25 29 25 13 5 0 2 19 55 683
2014 Administration and Foreign Services 30 30 26 8 4 1 2 12 61 1850
2014 Technical 31 29 27 9 4 0 0 13 60 37
2014 Administrative Support 11 24 28 21 9 2 6 32 38 326
2014 Other 15 22 26 14 10 8 5 28 42 109

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 25 43 12 1 1 0 13 44 131
2017 Scientific and Professional 12 23 37 17 8 1 2 26 36 664
2017 Administration and Foreign Services 14 23 34 19 7 1 2 27 38 1752
2017 Technical 3 30 30 30 3 3 0 35 34 25
2017 Administrative Support 4 10 28 30 21 1 7 55 15 227
2017 Other 2 5 16 32 38 2 5 76 7 160
2014 Executive 21 36 31 10 1 0 1 11 58 147
2014 Scientific and Professional 14 23 34 19 8 1 2 27 38 682
2014 Administration and Foreign Services 16 26 34 19 4 0 1 23 42 1848
2014 Technical 7 14 34 30 9 7 0 42 22 36
2014 Administrative Support 5 9 31 31 17 2 6 51 15 324
2014 Other 3 3 22 29 33 7 5 69 6 109

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 24 32 16 3 0 1 19 48 131
2017 Scientific and Professional 18 24 30 15 7 2 4 23 44 665
2017 Administration and Foreign Services 22 24 30 13 7 2 3 21 48 1763
2017 Technical 10 23 17 17 10 3 20 35 44 25
2017 Administrative Support 11 15 26 23 18 1 6 44 29 227
2017 Other 5 9 14 26 31 3 11 67 17 160
2014 Executive 29 32 29 7 1 0 2 8 62 147
2014 Scientific and Professional 28 26 27 12 5 1 1 17 55 682
2014 Administration and Foreign Services 33 28 24 9 3 0 2 13 63 1849
2014 Technical 20 24 22 9 16 2 7 27 49 37
2014 Administrative Support 17 17 29 19 12 2 5 33 36 327
2014 Other 6 11 23 17 26 4 13 52 20 108

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 17 46 16 6 1 0 22 31 130
2017 Scientific and Professional 15 23 28 19 9 2 3 30 40 666
2017 Administration and Foreign Services 17 25 29 15 8 2 3 25 44 1762
2017 Technical 13 24 17 10 10 7 20 27 50 25
2017 Administrative Support 15 20 20 21 13 6 5 38 40 227
2017 Other 5 10 19 17 35 5 8 60 18 160
2014 Executive 15 17 41 20 5 1 1 25 33 147
2014 Scientific and Professional 16 21 33 19 7 1 2 27 38 681
2014 Administration and Foreign Services 18 22 28 19 8 2 3 29 42 1849
2014 Technical 20 31 31 9 9 0 0 18 51 37
2014 Administrative Support 11 18 28 20 14 5 6 37 32 325
2014 Other 10 13 22 11 20 13 11 42 30 109

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 28 31 7 2 0 0 9 60 130
2017 Scientific and Professional 23 30 31 8 4 2 2 12 55 664
2017 Administration and Foreign Services 20 29 31 11 4 2 3 16 51 1764
2017 Technical 33 27 20 10 10 0 0 20 60 25
2017 Administrative Support 11 15 34 17 9 5 8 31 30 225
2017 Other 9 16 20 18 24 6 6 48 29 159
2014 Executive 29 38 24 5 3 0 1 8 68 147
2014 Scientific and Professional 27 29 27 10 3 1 2 14 58 682
2014 Administration and Foreign Services 27 27 31 8 4 2 1 13 56 1848
2014 Technical 35 22 24 14 4 0 0 18 58 37
2014 Administrative Support 12 22 29 17 13 4 3 32 37 327
2014 Other 12 17 24 16 14 10 8 36 34 109
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 65 20 4 6 2 0 3 87 9 131
2017 Scientific and Professional 66 16 5 5 4 0 3 85 9 668
2017 Administration and Foreign Services 66 16 6 6 3 0 3 85 9 1770
2017 Technical 54 33 3 0 3 0 7 93 4 25
2017 Administrative Support 68 16 6 4 1 0 4 89 6 230
2017 Other 75 12 3 4 4 0 2 89 8 161
2014 Executive 74 15 5 4 0 0 1 90 4 147
2014 Scientific and Professional 68 12 4 6 4 0 5 85 11 683
2014 Administration and Foreign Services 66 15 6 5 3 0 4 85 9 1853
2014 Technical 67 11 4 2 2 0 13 90 5 37
2014 Administrative Support 69 15 5 2 3 1 5 89 6 328
2014 Other 72 8 6 5 2 1 6 86 8 109

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 49 8 8 5 1 2 79 13 130
2017 Scientific and Professional 22 32 14 14 10 5 3 59 26 668
2017 Administration and Foreign Services 23 33 15 11 10 5 3 60 24 1771
2017 Technical 20 40 13 13 3 7 3 66 19 25
2017 Administrative Support 25 32 17 10 9 4 3 61 21 230
2017 Other 36 31 7 4 3 11 9 83 8 162
2014 Executive 39 33 12 10 4 0 1 74 15 147
2014 Scientific and Professional 24 29 17 11 11 5 2 57 25 683
2014 Administration and Foreign Services 24 30 15 14 13 3 2 57 28 1853
2014 Technical 22 29 24 16 4 2 2 54 21 37
2014 Administrative Support 25 31 15 11 12 4 2 60 25 328
2014 Other 33 22 7 7 3 14 15 77 14 109

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 61 28 2 4 4 0 1 90 8 131
2017 Scientific and Professional 38 30 9 16 7 0 0 68 22 668
2017 Administration and Foreign Services 40 32 10 9 8 1 0 72 18 1770
2017 Technical 34 43 7 3 10 3 0 79 14 25
2017 Administrative Support 35 32 12 9 9 2 0 69 19 229
2017 Other 56 26 7 7 3 2 0 83 10 162
2014 Executive 58 24 8 5 4 0 1 82 10 147
2014 Scientific and Professional 36 28 9 13 12 1 1 66 25 682
2014 Administration and Foreign Services 37 31 9 12 10 1 0 68 22 1851
2014 Technical 47 24 4 18 7 0 0 71 24 37
2014 Administrative Support 37 26 12 13 11 0 0 64 24 328
2014 Other 55 31 5 2 5 1 0 87 8 109

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 43 6 5 2 1 1 87 7 130
2017 Scientific and Professional 32 36 10 14 8 1 0 68 22 668
2017 Administration and Foreign Services 29 37 11 13 8 1 0 67 21 1768
2017 Technical 17 50 17 7 7 3 0 69 14 25
2017 Administrative Support 26 37 15 11 8 3 1 65 19 230
2017 Other 56 29 5 5 1 2 1 88 7 162
2014 Executive 38 42 7 9 3 0 1 80 13 147
2014 Scientific and Professional 28 38 11 14 7 2 1 67 21 682
2014 Administration and Foreign Services 22 39 13 16 9 1 1 62 25 1851
2014 Technical 20 58 16 7 0 0 0 78 7 37
2014 Administrative Support 26 32 16 14 9 1 2 59 24 327
2014 Other 41 36 10 7 0 3 4 82 8 108

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 31 3 3 5 0 2 89 8 131
2017 Scientific and Professional 26 27 14 16 6 10 1 60 25 667
2017 Administration and Foreign Services 27 30 14 12 9 8 1 62 23 1759
2017 Technical 17 20 13 13 3 14 20 55 25 25
2017 Administrative Support 22 24 19 14 8 11 2 52 26 230
2017 Other 47 15 6 2 4 24 3 84 8 162
2014 Executive 57 23 11 5 2 1 1 81 8 147
2014 Scientific and Professional 27 29 10 14 11 7 1 62 28 682
2014 Administration and Foreign Services 25 28 16 13 11 6 1 57 26 1851
2014 Technical 11 40 27 9 2 4 7 58 12 37
2014 Administrative Support 22 23 19 13 12 10 2 51 28 327
2014 Other 29 21 11 6 4 22 7 71 14 108

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 43 13 16 4 0 2 67 20 131
2017 Scientific and Professional 9 20 16 21 14 16 3 36 44 666
2017 Administration and Foreign Services 12 22 18 16 15 14 2 41 38 1763
2017 Technical 0 10 17 20 7 24 23 19 50 25
2017 Administrative Support 12 19 21 14 14 15 4 39 35 228
2017 Other 23 20 12 10 4 25 6 62 21 162
2014 Executive 18 44 16 12 7 2 1 63 20 147
2014 Scientific and Professional 7 19 15 21 19 15 4 32 49 682
2014 Administration and Foreign Services 9 20 19 20 20 9 2 33 45 1853
2014 Technical 11 22 22 13 9 11 11 43 28 37
2014 Administrative Support 12 17 20 17 16 15 3 35 40 326
2014 Other 14 16 8 14 6 34 8 52 34 108

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 45 5 4 3 0 1 88 7 130
2017 Scientific and Professional 38 41 8 9 4 0 0 79 13 664
2017 Administration and Foreign Services 38 40 9 8 5 0 0 79 13 1763
2017 Technical 36 37 17 3 3 3 0 76 7 25
2017 Administrative Support 41 39 8 7 4 0 1 81 11 229
2017 Other 65 23 7 3 1 1 0 89 4 161
2014 Executive 43 40 7 6 3 0 1 84 9 147
2014 Scientific and Professional 38 38 10 10 4 0 0 77 14 682
2014 Administration and Foreign Services 33 40 10 11 6 0 0 74 16 1853
2014 Technical 31 54 9 7 0 0 0 85 7 37
2014 Administrative Support 35 37 13 12 3 0 0 72 15 327
2014 Other 56 36 4 2 2 0 0 92 4 108
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 35 10 9 9 0 0 71 18 130
2017 Scientific and Professional 34 37 10 11 7 0 0 72 18 667
2017 Administration and Foreign Services 36 36 10 9 7 0 0 73 17 1771
2017 Technical 20 50 17 3 7 3 0 72 10 25
2017 Administrative Support 39 33 12 10 3 2 2 74 14 230
2017 Other 42 40 6 7 3 1 1 84 10 160
2014 Executive 32 35 14 10 9 0 0 67 19 147
2014 Scientific and Professional 33 35 12 10 9 0 1 69 19 682
2014 Administration and Foreign Services 35 37 12 9 7 1 0 72 16 1852
2014 Technical 49 15 24 9 0 2 0 66 9 37
2014 Administrative Support 43 26 12 10 8 0 1 70 18 327
2014 Other 52 23 11 7 3 0 4 78 11 109

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 25 10 2 8 1 0 80 10 130
2017 Scientific and Professional 46 27 12 7 6 1 0 75 13 667
2017 Administration and Foreign Services 43 30 11 7 6 2 1 76 13 1770
2017 Technical 47 26 20 0 3 3 0 76 3 25
2017 Administrative Support 43 30 14 5 4 2 1 76 10 230
2017 Other 60 25 6 3 2 3 1 89 5 162
2014 Executive 40 29 14 8 7 3 0 71 15 147
2014 Scientific and Professional 41 30 11 9 7 1 1 73 16 683
2014 Administration and Foreign Services 40 30 12 9 7 2 1 71 16 1852
2014 Technical 51 11 22 11 2 2 0 64 14 37
2014 Administrative Support 44 29 12 7 5 2 1 75 13 327
2014 Other 59 28 5 2 2 1 4 91 4 109

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 52 30 6 5 7 0 0 82 12 131
2017 Scientific and Professional 40 33 7 11 8 1 0 74 19 668
2017 Administration and Foreign Services 39 34 10 9 6 1 0 75 15 1771
2017 Technical 30 43 10 10 7 0 0 73 17 25
2017 Administrative Support 43 27 15 7 6 1 1 72 13 230
2017 Other 52 31 6 9 1 3 0 84 10 162
2014 Executive 47 25 9 10 8 1 0 73 18 147
2014 Scientific and Professional 37 32 11 11 8 1 1 70 20 683
2014 Administration and Foreign Services 36 34 10 11 8 1 0 71 19 1852
2014 Technical 47 22 13 9 7 2 0 71 16 37
2014 Administrative Support 45 29 11 7 8 0 0 74 15 327
2014 Other 46 36 9 4 1 1 2 85 6 109

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 81 9 5 2 2 0 1 91 4 130
2017 Scientific and Professional 78 10 3 3 3 0 3 91 6 668
2017 Administration and Foreign Services 77 12 3 2 1 0 4 93 3 1771
2017 Technical 57 33 0 0 3 0 7 96 4 25
2017 Administrative Support 79 11 4 3 1 0 3 92 4 229
2017 Other 85 7 2 2 1 1 2 95 3 162
2014 Executive 85 10 3 3 0 0 0 95 3 146
2014 Scientific and Professional 77 10 4 2 2 0 5 92 4 682
2014 Administration and Foreign Services 74 13 4 2 2 0 5 91 4 1851
2014 Technical 76 2 7 0 0 0 15 92 0 37
2014 Administrative Support 73 14 5 1 2 0 5 92 3 327
2014 Other 83 7 4 3 0 1 2 93 3 109

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 24 8 2 8 3 21 76 13 131
2017 Scientific and Professional 43 28 6 7 8 4 5 77 16 665
2017 Administration and Foreign Services 47 25 8 7 7 3 3 76 15 1768
2017 Technical 50 17 10 7 7 7 3 74 15 25
2017 Administrative Support 45 24 8 6 6 6 5 78 14 230
2017 Other 61 22 4 3 1 4 5 91 4 162
2014 Executive 31 22 11 5 8 3 20 69 17 147
2014 Scientific and Professional 42 25 8 6 8 4 7 75 16 683
2014 Administration and Foreign Services 43 24 9 7 11 3 4 71 19 1853
2014 Technical 53 24 4 9 2 2 4 83 12 37
2014 Administrative Support 45 21 10 6 9 5 5 73 16 327
2014 Other 71 17 3 0 2 2 5 94 2 109

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 53 24 5 9 9 0 0 77 18 131
2017 Scientific and Professional 53 25 7 8 6 0 1 78 15 665
2017 Administration and Foreign Services 51 26 8 7 6 1 0 79 13 1768
2017 Technical 30 43 10 10 3 3 0 76 14 25
2017 Administrative Support 54 22 12 6 5 1 0 77 11 229
2017 Other 59 28 5 4 3 1 0 88 7 162

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 53 17 15 6 9 1 0 71 15 130
2017 Scientific and Professional 56 23 9 5 5 1 0 80 11 665
2017 Administration and Foreign Services 53 25 9 5 5 3 0 81 10 1769
2017 Technical 34 40 10 7 3 7 0 78 11 25
2017 Administrative Support 52 22 13 4 4 3 1 77 9 229
2017 Other 68 21 4 4 2 1 0 89 7 162

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 50 28 9 5 7 1 0 78 12 131
2017 Scientific and Professional 47 26 10 8 9 1 0 74 16 664
2017 Administration and Foreign Services 49 28 9 6 7 0 0 77 13 1769
2017 Technical 34 40 10 10 3 3 0 76 14 25
2017 Administrative Support 51 24 12 6 6 1 0 76 12 230
2017 Other 60 24 8 4 3 1 0 85 7 162
2014 Executive 41 29 9 12 7 1 1 71 19 147
2014 Scientific and Professional 43 27 12 9 9 0 1 71 18 683
2014 Administration and Foreign Services 45 28 11 8 8 1 0 73 16 1853
2014 Technical 47 18 18 11 4 2 0 66 16 37
2014 Administrative Support 46 24 12 9 9 0 0 71 17 327
2014 Other 62 31 2 3 1 0 0 93 4 109
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 37 16 7 6 2 1 70 14 128
2017 Scientific and Professional 9 37 15 15 8 4 11 55 27 186
2017 Administration and Foreign Services 20 36 17 12 6 2 6 61 20 538
2014 Executive 28 32 21 10 6 1 1 61 17 141
2014 Scientific and Professional 16 42 15 11 5 3 8 65 18 182
2014 Administration and Foreign Services 20 30 17 13 10 4 6 56 25 548

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 37 10 8 9 2 1 72 18 131
2017 Scientific and Professional 25 32 16 14 7 6 0 61 22 668
2017 Administration and Foreign Services 21 35 18 13 8 5 0 59 23 1772
2017 Technical 10 30 23 7 7 3 20 52 17 25
2017 Administrative Support 28 29 18 11 4 9 0 63 17 229
2017 Other 51 30 8 3 0 8 1 88 3 162
2014 Executive 31 39 13 10 7 1 0 70 17 147
2014 Scientific and Professional 19 30 17 15 11 8 0 53 29 682
2014 Administration and Foreign Services 17 34 19 14 10 5 0 54 26 1851
2014 Technical 15 33 22 13 0 16 0 58 16 37
2014 Administrative Support 25 34 20 8 5 8 1 64 14 328
2014 Other 43 20 7 6 2 19 2 80 11 108

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 31 41 10 8 9 1 1 73 17 131
2017 Scientific and Professional 19 35 16 18 10 2 0 55 29 667
2017 Administration and Foreign Services 18 34 20 16 10 2 0 53 27 1771
2017 Technical 3 63 13 7 10 3 0 69 17 25
2017 Administrative Support 29 27 22 12 5 5 0 59 18 230
2017 Other 53 24 8 3 1 9 1 87 4 161
2014 Executive 29 41 12 12 5 0 0 70 18 147
2014 Scientific and Professional 14 30 20 18 14 4 0 46 33 682
2014 Administration and Foreign Services 15 32 20 18 14 2 0 47 32 1852
2014 Technical 13 27 31 18 11 0 0 40 29 37
2014 Administrative Support 25 28 24 10 7 5 1 57 18 328
2014 Other 41 21 13 6 2 15 1 74 10 109

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 22 36 18 14 10 0 1 58 24 131
2017 Scientific and Professional 12 30 17 22 14 6 0 44 38 666
2017 Administration and Foreign Services 11 32 21 20 11 4 0 45 33 1767
2017 Technical 3 34 27 7 10 0 20 46 21 25
2017 Administrative Support 24 25 20 14 7 10 0 55 23 230
2017 Other 41 31 10 5 2 11 1 80 8 162
2014 Executive 18 42 13 19 7 1 0 60 27 147
2014 Scientific and Professional 7 28 19 21 19 5 1 37 42 681
2014 Administration and Foreign Services 10 27 22 21 15 4 0 39 38 1852
2014 Technical 15 29 18 14 7 18 0 54 25 37
2014 Administrative Support 17 29 23 13 8 10 1 51 23 328
2014 Other 30 22 10 8 6 22 2 67 19 108

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 28 18 8 11 2 1 62 20 131
2017 Scientific and Professional 15 25 18 18 18 6 0 43 38 667
2017 Administration and Foreign Services 15 28 18 16 16 6 0 47 34 1770
2017 Technical 0 50 17 13 17 3 0 52 31 25
2017 Administrative Support 23 27 17 13 12 8 0 54 28 229
2017 Other 43 30 7 6 4 9 1 81 11 162
2014 Executive 31 30 16 11 10 2 0 62 22 147
2014 Scientific and Professional 10 25 17 18 22 8 0 38 44 682
2014 Administration and Foreign Services 11 26 20 18 18 6 0 40 39 1852
2014 Technical 13 20 13 27 9 18 0 40 43 37
2014 Administrative Support 19 27 20 14 12 8 1 50 28 327
2014 Other 27 24 15 5 8 18 2 64 17 109

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 45 12 13 5 0 1 69 18 131
2017 Scientific and Professional 10 33 15 24 16 2 0 44 41 666
2017 Administration and Foreign Services 13 34 18 19 13 2 0 49 33 1767
2017 Technical 10 46 17 10 13 3 0 58 24 25
2017 Administrative Support 20 31 20 12 11 6 0 54 25 229
2017 Other 40 31 7 8 4 8 2 79 14 162
2014 Executive 21 43 13 16 7 1 0 64 23 147
2014 Scientific and Professional 7 28 19 22 20 3 1 37 43 681
2014 Administration and Foreign Services 10 31 19 20 17 2 0 42 39 1851
2014 Technical 9 31 18 20 11 11 0 45 35 37
2014 Administrative Support 16 31 23 13 10 6 1 50 25 327
2014 Other 27 24 16 12 7 11 2 59 23 109
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 50 11 13 5 0 0 71 18 131
2017 Scientific and Professional 19 42 16 15 7 1 0 62 22 667
2017 Administration and Foreign Services 21 44 18 12 5 1 0 65 17 1769
2017 Technical 13 30 27 3 7 0 20 54 13 25
2017 Administrative Support 31 39 17 10 2 2 0 71 12 230
2017 Other 34 46 11 7 2 1 0 80 9 161
2014 Executive 27 42 13 16 3 0 0 69 18 147
2014 Scientific and Professional 14 41 19 15 8 2 1 56 24 681
2014 Administration and Foreign Services 18 42 19 12 7 2 0 61 19 1851
2014 Technical 7 42 15 20 13 2 0 50 34 37
2014 Administrative Support 23 42 21 6 4 3 1 68 10 328
2014 Other 40 42 9 8 2 1 0 82 9 109

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 40 8 2 2 0 0 88 4 130
2017 Scientific and Professional 31 44 13 7 2 2 1 77 10 667
2017 Administration and Foreign Services 27 47 15 6 2 3 0 77 8 1766
2017 Technical 10 60 10 17 3 0 0 70 20 25
2017 Administrative Support 34 40 17 4 1 5 0 77 5 229
2017 Other 46 37 6 3 3 5 0 87 7 162
2014 Executive 42 44 10 4 0 0 0 86 4 147
2014 Scientific and Professional 35 42 11 6 3 3 1 80 9 682
2014 Administration and Foreign Services 26 45 14 6 3 4 0 75 10 1852
2014 Technical 31 38 9 2 4 16 0 82 8 37
2014 Administrative Support 32 42 17 4 1 4 0 77 5 327
2014 Other 36 38 13 5 1 8 0 80 7 109

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 31 5 2 4 1 0 88 6 131
2017 Scientific and Professional 25 33 16 14 7 4 0 61 22 668
2017 Administration and Foreign Services 28 40 12 10 5 4 1 71 16 1763
2017 Technical 3 59 17 10 7 0 3 64 18 24
2017 Administrative Support 29 37 10 9 6 7 1 72 16 230
2017 Other 32 26 7 14 7 10 4 67 24 162
2014 Executive 50 33 9 6 2 1 0 83 8 147
2014 Scientific and Professional 29 36 12 12 6 3 1 68 19 682
2014 Administration and Foreign Services 29 41 11 10 6 3 1 72 17 1853
2014 Technical 22 40 11 7 7 13 0 72 15 37
2014 Administrative Support 32 35 15 9 4 3 1 71 14 327
2014 Other 35 24 9 14 2 11 4 70 20 109

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 39 40 6 9 5 1 0 79 14 129
2017 Scientific and Professional 15 34 17 20 10 4 1 51 31 667
2017 Administration and Foreign Services 20 36 19 13 6 5 1 59 20 1770
2017 Technical 3 37 17 17 3 0 23 52 26 25
2017 Administrative Support 24 29 21 14 5 7 0 57 21 228
2017 Other 26 30 15 10 7 9 3 63 19 162
2014 Executive 38 37 12 9 3 1 0 76 12 147
2014 Scientific and Professional 17 32 19 14 12 5 1 52 28 682
2014 Administration and Foreign Services 16 32 22 15 9 5 1 51 25 1853
2014 Technical 16 29 13 7 18 11 7 54 30 37
2014 Administrative Support 17 32 25 9 5 9 2 56 16 327
2014 Other 19 22 18 15 6 19 2 51 26 109

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 26 12 10 15 4 12 56 29 130
2017 Scientific and Professional 13 17 17 20 18 12 4 35 46 667
2017 Administration and Foreign Services 12 22 19 17 17 10 3 39 40 1769
2017 Technical 7 27 17 13 7 30 0 48 28 25
2017 Administrative Support 17 21 18 13 14 14 3 45 33 229
2017 Other 26 24 15 6 5 16 8 65 15 162
2014 Executive 20 20 16 14 11 5 14 49 30 147
2014 Scientific and Professional 10 16 17 17 26 12 2 31 50 683
2014 Administration and Foreign Services 11 19 19 18 22 10 2 33 45 1853
2014 Technical 13 18 20 9 20 16 4 39 36 37
2014 Administrative Support 17 17 21 17 16 9 2 38 38 327
2014 Other 24 20 14 8 5 21 8 61 19 109

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 53 22 11 9 2 0 2 77 12 131
2017 Scientific and Professional 55 22 8 6 4 1 4 81 10 668
2017 Administration and Foreign Services 52 23 9 6 3 1 5 80 10 1770
2017 Technical 31 28 3 20 3 10 3 68 28 24
2017 Administrative Support 63 17 7 4 2 1 6 86 6 229
2017 Other 66 15 3 4 2 3 7 90 6 162
2014 Executive 60 23 10 3 3 0 1 84 6 147
2014 Scientific and Professional 54 20 10 5 4 1 6 80 10 682
2014 Administration and Foreign Services 52 21 11 6 4 1 5 78 10 1852
2014 Technical 38 22 7 0 7 0 27 82 9 37
2014 Administrative Support 61 17 9 2 2 2 7 86 4 327
2014 Other 64 11 6 4 1 3 11 87 6 109

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 71 18 6 1 1 2 2 92 2 130
2017 Scientific and Professional 62 21 6 2 1 3 4 89 4 667
2017 Administration and Foreign Services 60 23 6 3 2 3 4 88 5 1772
2017 Technical 47 14 7 0 3 7 23 86 5 25
2017 Administrative Support 64 17 7 3 1 3 4 88 4 230
2017 Other 75 11 3 2 1 4 3 93 4 162
2014 Executive 66 22 3 1 0 3 3 95 1 147
2014 Scientific and Professional 63 19 6 2 2 3 5 89 4 682
2014 Administration and Foreign Services 60 23 7 3 2 2 4 88 5 1849
2014 Technical 51 18 11 0 0 9 11 86 0 37
2014 Administrative Support 66 17 7 1 1 3 4 89 3 327
2014 Other 69 16 2 2 1 3 8 95 3 109

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 38 12 10 5 2 0 72 16 131
2017 Scientific and Professional 19 36 17 16 9 3 0 57 25 667
2017 Administration and Foreign Services 21 38 15 14 9 3 0 61 23 1766
2017 Technical 20 30 17 3 3 26 0 68 9 25
2017 Administrative Support 29 30 16 10 10 4 1 62 21 230
2017 Other 40 38 10 6 0 5 2 83 7 161
2014 Executive 29 37 12 14 6 2 0 67 21 147
2014 Scientific and Professional 13 31 17 20 16 2 1 46 37 682
2014 Administration and Foreign Services 19 32 17 17 14 2 0 52 31 1852
2014 Technical 29 27 18 7 18 2 0 57 25 37
2014 Administrative Support 24 27 21 13 8 5 2 55 22 327
2014 Other 32 31 8 5 4 13 5 78 12 109

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 32 8 9 9 1 7 71 20 131
2017 Scientific and Professional 18 31 14 16 18 2 2 51 35 668
2017 Administration and Foreign Services 18 31 15 17 17 3 1 50 34 1771
2017 Technical 10 13 10 36 20 7 3 26 63 25
2017 Administrative Support 19 24 12 18 15 7 5 49 38 228
2017 Other 31 29 9 5 5 10 12 76 12 162
2014 Executive 28 28 13 14 12 3 2 59 27 147
2014 Scientific and Professional 11 23 13 23 25 2 3 36 50 682
2014 Administration and Foreign Services 14 23 15 20 26 2 1 38 47 1852
2014 Technical 14 22 15 16 27 4 2 38 45 37
2014 Administrative Support 14 20 20 18 24 3 2 35 43 327
2014 Other 24 19 11 9 7 12 18 62 22 109

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 38 12 8 4 1 0 76 12 130
2017 Scientific and Professional 15 41 18 15 6 5 0 59 22 666
2017 Administration and Foreign Services 16 41 21 10 6 4 1 60 18 1770
2017 Technical 17 53 17 3 7 3 0 72 10 25
2017 Administrative Support 20 31 22 11 6 9 1 57 19 228
2017 Other 31 37 12 9 4 6 1 73 13 162

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 28 14 3 4 1 0 79 7 130
2017 Scientific and Professional 29 41 14 8 5 3 0 72 14 665
2017 Administration and Foreign Services 32 42 14 5 4 3 0 76 10 1770
2017 Technical 13 57 17 10 3 0 0 70 13 25
2017 Administrative Support 37 35 16 7 2 3 1 74 9 230
2017 Other 49 31 10 3 1 5 0 85 5 162
2014 Executive 45 34 11 6 0 4 0 82 6 147
2014 Scientific and Professional 31 37 15 6 5 6 1 73 11 682
2014 Administration and Foreign Services 33 38 15 6 4 4 0 74 10 1851
2014 Technical 29 36 13 7 2 13 0 74 10 37
2014 Administrative Support 39 34 14 5 3 5 1 77 8 327
2014 Other 54 26 8 5 1 5 2 85 6 109

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 40 45 7 5 4 0 0 85 8 131
2017 Scientific and Professional 24 46 13 11 4 2 0 71 15 667
2017 Administration and Foreign Services 31 45 12 7 3 2 0 77 11 1765
2017 Technical 20 40 30 0 10 0 0 60 10 25
2017 Administrative Support 38 36 14 9 1 2 0 75 11 230
2017 Other 54 34 4 4 1 2 1 90 5 162
2014 Executive 42 39 9 8 0 1 0 82 8 147
2014 Scientific and Professional 27 40 15 8 7 3 0 69 15 682
2014 Administration and Foreign Services 30 41 14 7 6 3 0 73 13 1851
2014 Technical 24 45 11 4 7 9 0 76 12 37
2014 Administrative Support 38 36 14 6 4 2 0 76 10 327
2014 Other 55 25 7 5 2 4 2 85 7 109

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 49 35 5 3 8 0 0 85 11 130
2017 Scientific and Professional 35 42 10 9 4 0 0 77 13 667
2017 Administration and Foreign Services 36 43 11 6 3 0 0 80 9 1768
2017 Technical 20 60 7 7 7 0 0 80 13 25
2017 Administrative Support 43 37 12 7 1 0 0 80 8 230
2017 Other 66 29 3 1 1 0 0 95 2 162
2014 Executive 45 32 11 9 3 1 0 77 12 146
2014 Scientific and Professional 33 37 14 7 7 1 0 72 14 682
2014 Administration and Foreign Services 34 40 13 7 5 0 0 74 12 1851
2014 Technical 29 58 4 2 7 0 0 87 9 37
2014 Administrative Support 39 38 13 5 4 2 0 78 9 324
2014 Other 64 26 5 3 1 0 0 90 5 109

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 35 33 14 9 9 0 0 68 18 131
2017 Scientific and Professional 22 35 21 12 10 1 0 57 22 666
2017 Administration and Foreign Services 25 37 19 10 7 0 0 63 18 1770
2017 Technical 17 27 36 10 10 0 0 43 20 25
2017 Administrative Support 37 29 17 11 6 1 0 66 17 229
2017 Other 53 32 11 2 2 1 0 85 4 162
2014 Executive 31 32 18 14 4 1 0 63 18 147
2014 Scientific and Professional 15 34 20 16 14 1 1 49 30 682
2014 Administration and Foreign Services 19 33 19 16 11 1 0 52 28 1852
2014 Technical 22 36 24 9 7 2 0 59 16 37
2014 Administrative Support 28 33 20 7 9 2 0 62 17 327
2014 Other 40 40 9 6 4 1 0 81 10 109

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 41 9 8 8 0 0 74 17 131
2017 Scientific and Professional 22 40 16 13 8 0 0 62 22 667
2017 Administration and Foreign Services 25 41 17 10 6 0 0 67 16 1767
2017 Technical 10 56 17 3 13 0 0 66 17 25
2017 Administrative Support 35 32 17 10 4 1 0 69 14 229
2017 Other 47 39 6 7 1 1 0 87 8 162
2014 Executive 29 36 14 15 6 1 0 65 21 147
2014 Scientific and Professional 15 36 18 18 12 1 1 52 30 681
2014 Administration and Foreign Services 19 35 18 17 10 1 0 54 27 1851
2014 Technical 22 44 22 4 7 0 0 67 11 37
2014 Administrative Support 28 37 18 8 8 2 0 66 16 327
2014 Other 41 39 10 7 3 0 0 79 10 109

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 35 25 14 12 13 2 0 61 25 130
2017 Scientific and Professional 24 25 19 16 12 3 0 51 29 665
2017 Administration and Foreign Services 28 28 19 12 10 4 1 58 23 1771
2017 Technical 13 43 17 13 10 3 0 58 24 25
2017 Administrative Support 35 22 20 11 9 2 1 59 21 230
2017 Other 32 17 20 14 6 9 2 55 22 162
2014 Executive 24 25 14 20 12 5 1 51 34 147
2014 Scientific and Professional 17 24 18 20 16 4 1 43 38 682
2014 Administration and Foreign Services 23 24 18 16 16 4 0 48 33 1852
2014 Technical 20 36 13 11 11 9 0 61 24 37
2014 Administrative Support 28 23 20 10 14 2 2 54 26 326
2014 Other 29 19 22 12 7 11 1 54 21 109
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Executive 40 32 28 131
2017 Scientific and Professional 37 29 34 667
2017 Administration and Foreign Services 34 32 33 1771
2017 Technical 27 30 43 25
2017 Administrative Support 33 26 41 230
2017 Other 47 15 38 162
2014 Executive 43 22 34 147
2014 Scientific and Professional 44 27 30 683
2014 Administration and Foreign Services 37 27 36 1852
2014 Technical 36 45 20 37
2014 Administrative Support 33 29 38 328
2014 Other 50 12 39 108

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Executive 12 22 55 8 0 4 51
2017 Scientific and Professional 10 25 45 6 6 8 250
2017 Administration and Foreign Services 14 31 38 4 5 7 609
2017 Administrative Support 8 33 30 11 11 8 76
2017 Other 0 7 5 4 83 0 73
2014 Executive 16 30 47 3 9999 5 64
2014 Scientific and Professional 6 21 48 14 9999 11 311
2014 Administration and Foreign Services 12 24 41 12 9999 12 682
2014 Technical 38 6 25 6 9999 25 12
2014 Administrative Support 6 27 40 9 9999 17 109
2014 Other 0 6 15 11 9999 68 53
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 27 73 131
2017 Scientific and Professional 25 75 665
2017 Administration and Foreign Services 22 78 1767
2017 Technical 24 76 25
2017 Administrative Support 22 78 228
2017 Other 8 92 162
2014 Executive 27 73 146
2014 Scientific and Professional 24 76 682
2014 Administration and Foreign Services 26 74 1849
2014 Technical 11 89 37
2014 Administrative Support 27 73 327
2014 Other 9 91 109

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 46 168
2017 Administration and Foreign Services 48 389
2017 Administrative Support 53 49
2017 Other 66 13
2014 Executive 21 39
2014 Scientific and Professional 39 157
2014 Administration and Foreign Services 47 475
2014 Administrative Support 51 87
2014 Other 83 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Executive 74 35
2017 Scientific and Professional 70 168
2017 Administration and Foreign Services 64 389
2017 Administrative Support 67 49
2017 Other 30 13
2014 Executive 69 39
2014 Scientific and Professional 71 157
2014 Administration and Foreign Services 66 475
2014 Administrative Support 64 87

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Executive 17 35
2017 Scientific and Professional 10 168
2017 Administration and Foreign Services 8 389
2017 Administrative Support 0 49
2017 Other 0 13
2014 Executive 33 39
2014 Scientific and Professional 8 157
2014 Administration and Foreign Services 10 475

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Executive 0 35
2017 Administration and Foreign Services 0 389
2017 Administrative Support 0 49
2017 Other 0 13
2014 Executive 0 39
2014 Scientific and Professional 0 157
2014 Administrative Support 0 87
2014 Other 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 4 168
2017 Administration and Foreign Services 7 389
2017 Administrative Support 10 49
2014 Scientific and Professional 3 157
2014 Administration and Foreign Services 1 475
2014 Other 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 8 168
2017 Administration and Foreign Services 14 389
2017 Administrative Support 16 49
2017 Other 0 13
2014 Executive 18 39
2014 Scientific and Professional 11 157
2014 Administration and Foreign Services 10 475
2014 Other 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 4 168
2017 Administration and Foreign Services 4 389
2017 Other 0 13
2014 Administration and Foreign Services 3 475
2014 Other 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Executive 60 35
2017 Scientific and Professional 40 168
2017 Administration and Foreign Services 46 389
2017 Administrative Support 31 49
2014 Executive 64 39
2014 Scientific and Professional 47 157
2014 Administration and Foreign Services 45 476
2014 Administrative Support 32 87
2014 Other 51 10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Executive 57 35
2017 Scientific and Professional 42 168
2017 Administration and Foreign Services 45 389
2017 Administrative Support 51 49
2017 Other 39 13
2014 Executive 44 39
2014 Scientific and Professional 46 157
2014 Administration and Foreign Services 44 476
2014 Administrative Support 36 87

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Executive 57 35
2017 Scientific and Professional 52 168
2017 Administration and Foreign Services 47 389
2017 Administrative Support 33 49
2017 Other 34 13
2014 Executive 44 39
2014 Scientific and Professional 52 157
2014 Administration and Foreign Services 47 476
2014 Administrative Support 53 87
2014 Other 48 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Executive 60 35
2017 Scientific and Professional 44 168
2017 Administration and Foreign Services 42 389
2017 Administrative Support 45 49
2017 Other 52 13
2014 Executive 56 39
2014 Scientific and Professional 46 157
2014 Administration and Foreign Services 45 476
2014 Administrative Support 39 87
2014 Other 48 10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Executive 43 35
2017 Scientific and Professional 39 168
2017 Administration and Foreign Services 38 389
2017 Administrative Support 20 49
2014 Executive 49 39
2014 Scientific and Professional 37 157
2014 Administration and Foreign Services 37 476
2014 Administrative Support 30 87

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Executive 66 35
2017 Scientific and Professional 52 168
2017 Administration and Foreign Services 62 389
2017 Administrative Support 57 49
2017 Other 39 13
2014 Executive 64 39
2014 Scientific and Professional 62 157
2014 Administration and Foreign Services 56 476
2014 Administrative Support 54 87
2014 Other 88 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Executive 43 35
2017 Scientific and Professional 40 168
2017 Administration and Foreign Services 44 389
2017 Administrative Support 33 49
2014 Executive 54 39
2014 Scientific and Professional 40 157
2014 Administration and Foreign Services 39 476
2014 Administrative Support 40 87

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Executive 0 35
2017 Administration and Foreign Services 1 389
2017 Administrative Support 0 49
2017 Other 0 13
2014 Administration and Foreign Services 1 476
2014 Other 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 7 168
2017 Administration and Foreign Services 8 389
2014 Executive 0 39
2014 Scientific and Professional 5 157
2014 Administration and Foreign Services 7 476

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Executive 14 35
2017 Scientific and Professional 16 168
2017 Administration and Foreign Services 12 389
2017 Other 0 13
2014 Executive 13 39
2014 Scientific and Professional 15 157
2014 Administration and Foreign Services 13 476
2014 Administrative Support 14 87

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Executive 43 35
2017 Scientific and Professional 48 168
2017 Administration and Foreign Services 48 389
2017 Administrative Support 55 49
2017 Other 38 13
2014 Executive 56 39
2014 Scientific and Professional 51 157
2014 Administration and Foreign Services 51 476
2014 Administrative Support 60 87
2014 Other 56 10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Executive 43 35
2017 Scientific and Professional 27 168
2017 Administration and Foreign Services 29 389
2017 Administrative Support 20 49
2014 Executive 38 39
2014 Scientific and Professional 28 157
2014 Administration and Foreign Services 31 476
2014 Administrative Support 26 87

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 12 168
2017 Administration and Foreign Services 12 389
2017 Administrative Support 22 49
2017 Other 0 13
2014 Executive 13 39
2014 Scientific and Professional 20 157
2014 Administration and Foreign Services 16 476
2014 Administrative Support 13 87

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Executive 60 35
2017 Scientific and Professional 59 168
2017 Administration and Foreign Services 58 389
2017 Administrative Support 37 49
2017 Other 61 13
2014 Executive 59 39
2014 Scientific and Professional 49 157
2014 Administration and Foreign Services 59 475
2014 Administrative Support 46 87

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Executive 34 35
2017 Scientific and Professional 41 168
2017 Administration and Foreign Services 28 389
2017 Administrative Support 20 49
2014 Executive 28 39
2014 Scientific and Professional 28 157
2014 Administration and Foreign Services 31 475
2014 Administrative Support 17 87

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Executive 32 35
2017 Scientific and Professional 13 168
2017 Administration and Foreign Services 17 389
2014 Executive 31 39
2014 Scientific and Professional 9 157
2014 Administration and Foreign Services 19 475

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 21 168
2017 Administration and Foreign Services 23 389
2017 Administrative Support 12 49
2017 Other 0 13
2014 Executive 0 39
2014 Scientific and Professional 19 157
2014 Administration and Foreign Services 22 475
2014 Administrative Support 24 87

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 168
2017 Administration and Foreign Services 12 389
2014 Scientific and Professional 11 157
2014 Administration and Foreign Services 14 475
2014 Administrative Support 10 87

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 7 168
2017 Administration and Foreign Services 7 389
2014 Scientific and Professional 4 157
2014 Administration and Foreign Services 7 475
2014 Administrative Support 12 87

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Executive 14 35
2017 Scientific and Professional 15 168
2017 Administration and Foreign Services 13 389
2017 Administrative Support 12 49
2014 Scientific and Professional 12 157
2014 Administration and Foreign Services 16 475
2014 Administrative Support 9 87

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 168
2017 Administration and Foreign Services 14 389
2017 Administrative Support 18 49
2017 Other 0 13
2014 Executive 21 39
2014 Scientific and Professional 11 157
2014 Administration and Foreign Services 11 475
2014 Administrative Support 8 87

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Executive 20 35
2017 Scientific and Professional 21 168
2017 Administration and Foreign Services 21 389
2017 Administrative Support 35 49
2014 Executive 15 39
2014 Scientific and Professional 29 157
2014 Administration and Foreign Services 21 475
2014 Administrative Support 29 87
2014 Other 49 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 12 159
2017 Administration and Foreign Services 10 361
2017 Administrative Support 15 47
2014 Executive 0 37
2014 Scientific and Professional 6 149
2014 Administration and Foreign Services 11 443
2014 Administrative Support 10 77

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 22 159
2017 Administration and Foreign Services 13 361
2017 Administrative Support 23 47
2014 Scientific and Professional 14 149
2014 Administration and Foreign Services 14 443
2014 Administrative Support 12 77

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 159
2017 Administration and Foreign Services 11 361
2017 Administrative Support 11 47
2014 Scientific and Professional 4 149
2014 Administration and Foreign Services 10 443
2014 Administrative Support 9 77

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 8 159
2017 Administration and Foreign Services 7 361
2014 Executive 0 37
2014 Scientific and Professional 3 149
2014 Administration and Foreign Services 8 443

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 159
2017 Administration and Foreign Services 12 361
2014 Scientific and Professional 6 149
2014 Administration and Foreign Services 10 443
2014 Administrative Support 18 77

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 6 159
2017 Administration and Foreign Services 15 361
2017 Other 0 12
2014 Executive 19 37
2014 Scientific and Professional 6 149
2014 Administration and Foreign Services 11 443
2014 Administrative Support 8 77

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Executive 15 33
2017 Scientific and Professional 25 159
2017 Administration and Foreign Services 19 361
2017 Administrative Support 13 47
2014 Scientific and Professional 14 149
2014 Administration and Foreign Services 11 443
2014 Administrative Support 9 77

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 11 159
2017 Administration and Foreign Services 8 361
2017 Administrative Support 19 47
2014 Scientific and Professional 12 149
2014 Administration and Foreign Services 8 443
2014 Administrative Support 13 77

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 159
2017 Administration and Foreign Services 13 361
2017 Administrative Support 15 47
2017 Other 0 12
2014 Scientific and Professional 13 149
2014 Administration and Foreign Services 12 443
2014 Administrative Support 7 77

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Executive 15 33
2017 Scientific and Professional 32 159
2017 Administration and Foreign Services 23 361
2017 Administrative Support 26 47
2014 Executive 14 37
2014 Scientific and Professional 32 149
2014 Administration and Foreign Services 29 443
2014 Administrative Support 23 77

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Executive 18 33
2017 Scientific and Professional 12 159
2017 Administration and Foreign Services 9 361
2017 Other 0 12
2014 Executive 14 37
2014 Scientific and Professional 11 149
2014 Administration and Foreign Services 11 443
2014 Administrative Support 8 77

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Executive 58 33
2017 Scientific and Professional 50 159
2017 Administration and Foreign Services 43 361
2017 Administrative Support 43 47
2014 Executive 51 37
2014 Scientific and Professional 54 149
2014 Administration and Foreign Services 46 443
2014 Administrative Support 40 77

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 2 361
2017 Administrative Support 0 47
2017 Other 0 12
2014 Executive 0 37
2014 Administration and Foreign Services 1 443

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Executive 55 33
2017 Scientific and Professional 59 159
2017 Administration and Foreign Services 52 361
2017 Administrative Support 53 47
2017 Other 38 12
2014 Executive 76 37
2014 Scientific and Professional 67 149
2014 Administration and Foreign Services 58 443
2014 Administrative Support 39 77

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Administration and Foreign Services 2 361
2017 Other 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 18 33
2017 Scientific and Professional 12 159
2017 Administration and Foreign Services 16 361
2017 Other 0 12
2014 Executive 19 37
2014 Scientific and Professional 16 149
2014 Administration and Foreign Services 13 443
2014 Administrative Support 16 77

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 89 11 35
2017 Scientific and Professional 90 10 167
2017 Administration and Foreign Services 90 10 388
2017 Administrative Support 88 12 49
2017 Other 74 26 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 34 19 7 9 9 1 61 18 131
2017 Scientific and Professional 7 15 20 11 13 27 7 34 36 668
2017 Administration and Foreign Services 10 18 23 9 10 24 6 39 28 1773
2017 Technical 3 30 17 7 3 40 0 55 17 25
2017 Administrative Support 15 14 24 9 7 24 7 42 23 229
2017 Other 17 16 13 4 1 36 13 65 9 162
2014 Executive 22 32 10 15 7 13 1 63 25 147
2014 Scientific and Professional 8 13 20 9 14 30 6 33 36 682
2014 Administration and Foreign Services 9 16 23 11 11 25 5 36 31 1852
2014 Technical 9 22 33 2 9 13 11 41 15 37
2014 Administrative Support 16 20 21 9 8 21 5 48 23 327
2014 Other 17 11 7 3 1 40 21 72 11 109

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 36 22 2 8 1 0 69 9 131
2017 Scientific and Professional 14 29 21 11 10 13 2 51 24 668
2017 Administration and Foreign Services 18 32 22 9 8 10 1 56 19 1772
2017 Technical 17 34 13 3 3 30 0 71 10 25
2017 Administrative Support 28 24 21 9 5 12 2 60 16 228
2017 Other 36 26 11 4 1 19 2 79 7 162
2014 Executive 35 31 13 9 8 5 0 69 17 147
2014 Scientific and Professional 15 24 23 10 12 15 1 47 26 682
2014 Administration and Foreign Services 16 29 24 10 9 11 1 51 22 1852
2014 Technical 18 29 20 2 7 16 9 62 12 37
2014 Administrative Support 24 30 19 9 6 11 1 62 16 327
2014 Other 28 19 12 3 1 28 8 75 7 109
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 11 6 2 0 1 68 76 5 130
2017 Scientific and Professional 26 53 6 9 3 2 1 81 13 668
2017 Administration and Foreign Services 29 49 9 6 2 1 3 82 8 1772
2017 Technical 23 60 13 3 0 0 0 83 3 25
2017 Administrative Support 17 50 13 10 4 3 2 70 16 230
2017 Other 8 17 9 7 10 12 35 48 34 161
2014 Executive 8 10 3 0 1 0 79 84 3 147
2014 Scientific and Professional 26 52 9 6 3 2 2 81 9 682
2014 Administration and Foreign Services 29 52 9 5 1 1 2 84 7 1852
2014 Technical 20 42 15 7 13 2 0 64 21 37
2014 Administrative Support 20 50 16 6 3 2 4 74 9 327
2014 Other 14 12 7 9 5 14 38 55 30 109

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 12 32 13 2 2 13 26 72 6 131
2017 Scientific and Professional 7 16 21 9 5 34 8 40 24 668
2017 Administration and Foreign Services 8 22 24 8 6 24 7 44 21 1769
2017 Technical 3 23 27 10 3 13 20 40 20 25
2017 Administrative Support 14 25 22 8 4 22 4 53 17 230
2017 Other 6 8 13 4 2 30 39 44 16 161
2014 Executive 12 18 10 3 1 15 41 69 9 147
2014 Scientific and Professional 4 17 25 10 7 29 8 34 27 681
2014 Administration and Foreign Services 8 20 28 9 6 22 7 39 22 1851
2014 Technical 7 18 35 16 2 22 0 32 23 37
2014 Administrative Support 8 24 25 10 3 22 8 46 19 327
2014 Other 7 12 9 1 2 25 45 63 8 109

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 7 4 0 2 2 62 83 6 130
2017 Scientific and Professional 34 32 12 5 2 12 2 78 8 668
2017 Administration and Foreign Services 38 35 10 3 2 9 3 83 6 1772
2017 Technical 10 70 10 0 3 7 0 86 4 25
2017 Administrative Support 35 34 12 4 1 10 3 80 6 230
2017 Other 19 15 3 2 0 25 37 88 4 162
2014 Executive 8 9 2 1 1 2 77 84 7 147
2014 Scientific and Professional 31 34 12 6 4 11 2 74 12 682
2014 Administration and Foreign Services 35 34 13 5 3 8 2 77 8 1851
2014 Technical 24 33 20 0 2 20 0 72 3 37
2014 Administrative Support 33 33 15 4 3 9 3 75 8 327
2014 Other 19 10 8 1 1 24 37 74 6 109

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 22 13 4 0 2 2 57 87 4 131
2017 Scientific and Professional 24 33 16 7 3 15 2 68 12 666
2017 Administration and Foreign Services 26 35 15 7 3 11 3 72 11 1763
2017 Technical 10 53 23 3 3 7 0 68 7 25
2017 Administrative Support 27 30 15 6 2 17 3 72 9 229
2017 Other 18 13 4 1 0 27 36 85 3 162
2014 Executive 9 11 4 0 1 2 73 81 3 147
2014 Scientific and Professional 19 33 17 8 7 14 2 63 17 682
2014 Administration and Foreign Services 25 34 16 8 4 11 2 68 14 1852
2014 Technical 13 33 29 2 4 18 0 57 8 37
2014 Administrative Support 25 34 20 4 2 13 4 70 7 327
2014 Other 18 10 8 2 1 25 37 73 6 109
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 10 90 131
2017 Scientific and Professional 12 88 668
2017 Administration and Foreign Services 11 89 1770
2017 Administrative Support 14 86 229
2017 Other 7 93 162
2014 Executive 7 93 147
2014 Scientific and Professional 12 88 681
2014 Administration and Foreign Services 11 89 1852
2014 Administrative Support 11 89 327
2014 Other 4 96 109

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 37 81
2017 Administration and Foreign Services 41 196
2017 Administrative Support 53 32
2017 Other 65 12
2014 Scientific and Professional 20 71
2014 Administration and Foreign Services 39 210
2014 Administrative Support 35 37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Executive 100 13
2017 Scientific and Professional 75 81
2017 Administration and Foreign Services 80 196
2017 Administrative Support 63 32
2017 Other 70 12
2014 Executive 55 11
2014 Scientific and Professional 84 71
2014 Administration and Foreign Services 78 210
2014 Administrative Support 86 37

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 7 196
2017 Administrative Support 0 32
2017 Other 0 12
2014 Scientific and Professional 10 71
2014 Administration and Foreign Services 4 210

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 0 196
2017 Administrative Support 0 32
2017 Other 0 12
2014 Executive 0 11
2014 Scientific and Professional 0 71
2014 Administration and Foreign Services 0 210
2014 Administrative Support 0 37

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Scientific and Professional 10 81
2017 Administration and Foreign Services 6 196
2014 Administration and Foreign Services 4 210

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 81
2017 Administration and Foreign Services 12 196
2017 Administrative Support 22 32
2017 Other 0 12
2014 Scientific and Professional 16 71
2014 Administration and Foreign Services 14 210

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 7 196
2017 Other 0 12
2014 Executive 0 11
2014 Administration and Foreign Services 5 210

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Executive 38 13
2017 Scientific and Professional 34 81
2017 Administration and Foreign Services 35 196
2017 Administrative Support 35 31
2017 Other 72 11
2014 Scientific and Professional 33 71
2014 Administration and Foreign Services 35 208
2014 Administrative Support 30 37

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 21 81
2017 Administration and Foreign Services 19 196
2017 Administrative Support 32 31
2014 Scientific and Professional 19 71
2014 Administration and Foreign Services 17 208

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 19 81
2017 Administration and Foreign Services 13 196
2017 Administrative Support 23 31
2014 Scientific and Professional 10 71
2014 Administration and Foreign Services 12 208

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 6 196
2017 Other 0 11
2014 Administration and Foreign Services 4 208
2014 Administrative Support 0 37

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 23 81
2017 Administration and Foreign Services 27 196
2017 Administrative Support 19 31
2017 Other 39 11
2014 Scientific and Professional 20 71
2014 Administration and Foreign Services 19 208
2014 Administrative Support 22 37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 31 81
2017 Administration and Foreign Services 30 196
2014 Executive 55 11
2014 Scientific and Professional 31 71
2014 Administration and Foreign Services 22 208

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 5 196
2017 Administrative Support 0 31
2017 Other 0 11
2014 Executive 0 11
2014 Scientific and Professional 0 71
2014 Administration and Foreign Services 4 208
2014 Administrative Support 0 37

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 3 196
2017 Administrative Support 0 31

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Scientific and Professional 10 81
2017 Administration and Foreign Services 4 196
2017 Administrative Support 0 31
2017 Other 0 11
2014 Scientific and Professional 8 71
2014 Administration and Foreign Services 9 208

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 22 81
2017 Administration and Foreign Services 13 196
2014 Scientific and Professional 20 71
2014 Administration and Foreign Services 23 208
2014 Administrative Support 16 37

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 0 196
2017 Administrative Support 0 31

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 20 81
2017 Administration and Foreign Services 14 196
2017 Administrative Support 16 31
2014 Executive 0 11
2014 Scientific and Professional 17 71
2014 Administration and Foreign Services 18 208
2014 Administrative Support 22 37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Administrative Support 0 31
2017 Other 0 11
2014 Executive 0 11
2014 Scientific and Professional 0 71
2014 Administrative Support 0 37

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 13 81
2017 Administration and Foreign Services 19 196
2017 Administrative Support 26 31
2014 Scientific and Professional 17 71
2014 Administration and Foreign Services 17 208
2014 Administrative Support 38 37

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 42 81
2017 Administration and Foreign Services 33 196
2017 Administrative Support 25 32
2014 Executive 45 11
2014 Scientific and Professional 36 70
2014 Administration and Foreign Services 34 210
2014 Administrative Support 22 37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 25 81
2017 Administration and Foreign Services 12 196
2017 Other 0 12
2014 Scientific and Professional 15 70
2014 Administration and Foreign Services 21 210

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 81
2017 Administration and Foreign Services 10 196
2017 Other 0 12
2014 Scientific and Professional 8 70
2014 Administration and Foreign Services 10 210

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 16 81
2017 Administration and Foreign Services 16 196
2017 Administrative Support 16 32
2017 Other 0 12
2014 Executive 0 11
2014 Scientific and Professional 14 70
2014 Administration and Foreign Services 17 210
2014 Administrative Support 22 37

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Scientific and Professional 7 81
2017 Administration and Foreign Services 6 196
2017 Other 0 12
2014 Administration and Foreign Services 5 210

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 8 196
2017 Administrative Support 0 32
2017 Other 0 12
2014 Administration and Foreign Services 6 210

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Executive 0 13
2017 Scientific and Professional 13 81
2017 Administration and Foreign Services 8 196
2014 Scientific and Professional 9 70
2014 Administration and Foreign Services 13 210

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 81
2017 Administration and Foreign Services 9 196
2014 Scientific and Professional 10 70
2014 Administration and Foreign Services 9 210

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Executive 38 13
2017 Scientific and Professional 39 81
2017 Administration and Foreign Services 51 196
2017 Administrative Support 53 32
2017 Other 69 12
2014 Scientific and Professional 39 70
2014 Administration and Foreign Services 44 210
2014 Administrative Support 46 37

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 77
2017 Administration and Foreign Services 5 181
2017 Other 0 11
2014 Administration and Foreign Services 9 196

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 11 77
2017 Administration and Foreign Services 15 181
2017 Administrative Support 19 32
2014 Scientific and Professional 8 66
2014 Administration and Foreign Services 10 196

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Executive 0 12
2017 Scientific and Professional 10 77
2017 Administration and Foreign Services 3 181
2014 Executive 0 10
2014 Administration and Foreign Services 5 196

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 181
2017 Other 0 11
2014 Executive 0 10
2014 Administration and Foreign Services 4 196

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 3 181
2017 Other 0 11
2014 Executive 0 10
2014 Administration and Foreign Services 4 196

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 6 77
2017 Administration and Foreign Services 6 181
2017 Other 0 11
2014 Scientific and Professional 6 66
2014 Administration and Foreign Services 4 196

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 16 77
2017 Administration and Foreign Services 14 181
2014 Executive 0 10
2014 Scientific and Professional 7 66
2014 Administration and Foreign Services 7 196

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 12 77
2017 Administration and Foreign Services 10 181
2017 Administrative Support 19 32
2014 Executive 0 10
2014 Scientific and Professional 6 66
2014 Administration and Foreign Services 7 196
2014 Administrative Support 18 34

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 77
2017 Administration and Foreign Services 9 181
2017 Administrative Support 16 32
2014 Executive 0 10
2014 Scientific and Professional 13 66
2014 Administration and Foreign Services 11 196

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 34 77
2017 Administration and Foreign Services 24 181
2017 Administrative Support 31 32
2014 Scientific and Professional 31 66
2014 Administration and Foreign Services 24 196
2014 Administrative Support 15 34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 11 77
2017 Administration and Foreign Services 11 181
2017 Other 0 11
2014 Executive 0 10
2014 Scientific and Professional 9 66
2014 Administration and Foreign Services 6 196

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Executive 59 12
2017 Scientific and Professional 49 77
2017 Administration and Foreign Services 37 181
2017 Administrative Support 41 32
2014 Executive 50 10
2014 Scientific and Professional 51 66
2014 Administration and Foreign Services 45 196
2014 Administrative Support 41 34

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 3 181
2017 Administrative Support 0 32
2017 Other 0 11
2014 Executive 0 10
2014 Scientific and Professional 0 66

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Executive 59 12
2017 Scientific and Professional 67 77
2017 Administration and Foreign Services 58 181
2017 Administrative Support 59 32
2017 Other 62 11
2014 Executive 80 10
2014 Scientific and Professional 74 66
2014 Administration and Foreign Services 57 196
2014 Administrative Support 56 34

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Executive 0 12
2017 Scientific and Professional 0 77
2017 Other 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 0 12
2017 Scientific and Professional 12 77
2017 Administration and Foreign Services 15 181
2014 Administration and Foreign Services 12 196
2014 Administrative Support 18 34

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 92 8 13
2017 Scientific and Professional 93 7 81
2017 Administration and Foreign Services 89 11 197
2017 Administrative Support 94 6 32
2017 Other 90 10 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 34 17 4 3 20 2 70 9 131
2017 Scientific and Professional 8 13 22 6 5 39 6 39 21 667
2017 Administration and Foreign Services 11 18 24 4 5 32 5 47 16 1767
2017 Technical 3 20 27 7 0 43 0 41 12 25
2017 Administrative Support 15 14 30 4 2 29 5 44 10 229
2017 Other 20 14 12 6 1 34 12 64 13 161
2014 Executive 22 28 14 5 1 24 7 72 9 147
2014 Scientific and Professional 8 13 22 4 8 39 6 38 22 682
2014 Administration and Foreign Services 9 17 25 4 5 34 6 42 16 1852
2014 Technical 15 11 27 0 0 36 11 50 0 37
2014 Administrative Support 14 18 27 3 4 26 7 48 11 326
2014 Other 18 9 10 4 1 38 21 65 11 109

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 36 38 11 4 3 6 1 80 7 131
2017 Scientific and Professional 17 29 21 6 5 20 2 59 14 667
2017 Administration and Foreign Services 21 34 21 5 4 13 1 64 11 1769
2017 Technical 10 33 17 7 0 33 0 65 10 25
2017 Administrative Support 29 25 20 5 3 17 1 66 10 229
2017 Other 39 24 13 2 1 17 5 80 4 162
2014 Executive 31 33 14 7 1 12 1 74 10 147
2014 Scientific and Professional 17 26 21 6 8 22 1 56 17 681
2014 Administration and Foreign Services 17 29 24 6 4 18 2 57 13 1849
2014 Technical 20 22 33 2 0 23 0 54 3 37
2014 Administrative Support 25 28 22 4 3 17 2 65 9 327
2014 Other 36 10 14 5 1 30 5 71 8 109
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 25 19 16 15 0 1 50 31 131
2017 Scientific and Professional 17 22 21 15 23 0 2 40 39 664
2017 Administration and Foreign Services 16 20 21 15 25 0 2 37 41 1766
2017 Technical 10 17 20 0 30 0 23 35 39 25
2017 Administrative Support 20 19 17 18 23 0 2 40 42 230
2017 Other 21 23 19 14 22 0 2 44 36 162

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 5 13 29 26 26 0 1 18 53 130
2017 Scientific and Professional 12 27 28 20 12 0 1 40 32 667
2017 Administration and Foreign Services 15 25 27 17 14 0 1 40 32 1766
2017 Technical 17 36 17 14 13 3 0 55 28 25
2017 Administrative Support 30 31 22 9 6 1 2 62 15 230
2017 Other 33 34 18 11 0 0 5 70 11 162

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 24 34 18 19 0 0 30 37 131
2017 Scientific and Professional 15 29 28 15 11 0 2 45 27 666
2017 Administration and Foreign Services 17 28 24 18 11 0 2 46 29 1766
2017 Technical 21 21 38 7 10 3 0 43 18 24
2017 Administrative Support 37 28 20 9 3 0 3 67 12 228
2017 Other 52 25 11 6 1 0 5 82 7 162

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 22 26 18 25 0 1 30 44 130
2017 Scientific and Professional 14 27 23 21 14 0 2 42 35 667
2017 Administration and Foreign Services 15 23 23 19 17 1 2 39 37 1768
2017 Technical 23 13 10 20 13 0 20 46 42 25
2017 Administrative Support 27 25 21 10 13 1 2 54 24 229
2017 Other 49 23 9 7 5 1 5 76 14 162

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 12 23 26 19 18 0 2 36 38 131
2017 Scientific and Professional 31 31 17 9 6 0 6 67 16 666
2017 Administration and Foreign Services 40 26 15 6 5 0 7 71 12 1767
2017 Technical 33 23 14 7 0 0 23 74 9 25
2017 Administrative Support 62 13 11 1 1 0 11 84 3 228
2017 Other 60 20 5 2 1 0 12 90 4 162

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 27 32 15 18 0 0 34 34 131
2017 Scientific and Professional 18 29 29 16 8 0 0 47 24 665
2017 Administration and Foreign Services 25 29 24 12 8 0 1 55 20 1768
2017 Technical 3 27 34 10 7 0 20 38 21 25
2017 Administrative Support 35 25 27 6 4 0 2 62 11 229
2017 Other 36 28 19 11 5 1 1 65 16 159

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 20 36 27 12 5 0 1 56 16 131
2017 Scientific and Professional 16 33 27 13 10 0 1 49 23 664
2017 Administration and Foreign Services 23 33 24 11 6 1 2 57 18 1765
2017 Technical 17 34 17 13 0 0 20 62 17 25
2017 Administrative Support 37 28 17 8 3 2 5 70 12 229
2017 Other 44 25 19 7 1 1 1 71 9 160

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 11 34 32 14 8 0 0 46 22 131
2017 Scientific and Professional 13 32 26 17 10 0 1 46 27 662
2017 Administration and Foreign Services 17 31 25 16 9 1 1 50 25 1768
2017 Technical 17 30 14 13 7 0 20 58 25 25
2017 Administrative Support 31 31 17 11 5 2 4 65 17 229
2017 Other 38 33 19 6 1 1 3 73 7 160

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 36 26 8 7 1 0 59 15 131
2017 Scientific and Professional 16 30 24 14 13 0 1 48 28 665
2017 Administration and Foreign Services 21 30 23 15 9 1 1 52 25 1768
2017 Technical 17 30 23 7 3 0 20 58 13 25
2017 Administrative Support 38 27 14 11 5 1 4 68 17 228
2017 Other 33 25 21 12 6 1 2 60 19 160

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 33 25 18 5 0 0 52 23 131
2017 Scientific and Professional 25 34 21 10 7 1 2 61 17 664
2017 Administration and Foreign Services 25 32 22 11 7 1 2 59 19 1764
2017 Technical 20 27 17 13 3 0 20 58 21 25
2017 Administrative Support 37 29 18 8 3 2 4 70 11 228
2017 Other 45 33 13 8 0 1 1 79 8 160

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 21 8 7 6 0 1 78 13 131
2017 Scientific and Professional 39 26 17 10 7 0 1 65 17 668
2017 Administration and Foreign Services 49 22 12 8 6 0 2 73 14 1769
2017 Technical 30 34 26 7 3 0 0 64 10 25
2017 Administrative Support 53 19 15 7 2 2 3 75 9 228
2017 Other 66 15 12 4 3 0 1 81 7 161

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 66 15 7 1 8 0 3 84 9 131
2017 Scientific and Professional 62 19 7 4 5 0 4 84 9 665
2017 Administration and Foreign Services 64 16 7 5 4 1 4 83 9 1768
2017 Technical 57 10 7 0 3 0 23 87 4 25
2017 Administrative Support 63 17 7 5 1 2 4 85 7 229
2017 Other 83 8 5 2 1 0 2 93 2 162

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 28 12 2 1 0 2 85 3 130
2017 Scientific and Professional 51 30 10 3 4 0 2 83 7 666
2017 Administration and Foreign Services 49 30 10 5 3 0 2 81 9 1764
2017 Technical 43 24 10 3 0 0 20 83 4 25
2017 Administrative Support 51 27 11 6 1 2 2 81 7 228
2017 Other 73 17 4 5 1 0 1 90 6 162

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 59 21 5 5 8 0 2 81 14 131
2017 Scientific and Professional 47 23 14 7 6 1 1 72 14 666
2017 Administration and Foreign Services 55 20 10 7 6 0 2 77 13 1767
2017 Technical 40 17 10 7 3 3 20 74 13 25
2017 Administrative Support 55 18 13 9 2 1 2 76 11 229
2017 Other 69 20 5 4 2 0 1 89 6 161

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 31 39 21 5 3 0 1 71 9 131
2017 Scientific and Professional 53 13 6 3 1 0 24 87 5 666
2017 Administration and Foreign Services 52 13 5 3 1 0 25 87 5 1768
2017 Technical 50 10 0 3 0 0 36 95 5 25
2017 Administrative Support 52 8 3 1 0 1 34 94 2 229
2017 Other 76 5 1 1 0 0 18 97 1 162

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 31 14 5 2 0 1 80 6 130
2017 Scientific and Professional 58 21 9 3 1 1 7 86 4 660
2017 Administration and Foreign Services 62 21 8 3 1 0 6 88 4 1755
2017 Technical 41 7 17 7 3 0 24 63 14 24
2017 Administrative Support 65 16 7 1 0 2 8 90 2 228
2017 Other 77 16 3 1 0 0 3 96 1 162

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 75 11 5 2 3 0 4 90 5 131
2017 Scientific and Professional 62 16 8 5 3 1 5 83 9 667
2017 Administration and Foreign Services 61 18 7 4 4 1 4 83 9 1769
2017 Technical 64 7 3 3 0 3 20 91 4 25
2017 Administrative Support 51 20 10 7 6 2 4 75 14 229
2017 Other 54 12 14 10 8 0 3 68 18 162

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 54 27 11 3 2 0 2 83 6 131
2017 Scientific and Professional 46 30 14 4 1 1 3 80 6 666
2017 Administration and Foreign Services 49 29 13 4 2 0 3 81 6 1761
2017 Technical 40 20 17 0 3 0 20 75 4 25
2017 Administrative Support 45 27 16 8 2 1 2 74 10 225
2017 Other 53 23 17 3 3 0 1 77 6 162

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 2 17 40 28 14 0 0 19 41 131
2017 Scientific and Professional 6 27 41 19 6 0 0 33 26 668
2017 Administration and Foreign Services 9 29 40 16 6 0 0 37 22 1772
2017 Technical 23 17 37 20 3 0 0 40 23 25
2017 Administrative Support 20 33 33 9 4 0 1 53 13 230
2017 Other 24 42 22 8 2 0 1 67 10 162

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 22 27 34 12 6 0 0 18 48 131
2017 Scientific and Professional 9 24 43 18 5 0 0 23 33 665
2017 Administration and Foreign Services 9 23 41 19 8 0 1 27 32 1765
2017 Technical 10 20 30 17 3 0 20 25 38 25
2017 Administrative Support 6 14 35 28 14 0 2 43 21 228
2017 Other 6 9 36 29 20 0 1 50 15 160

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 27 53 9 5 6 0 0 80 11 130
2017 Scientific and Professional 15 42 15 14 10 4 0 60 25 667
2017 Administration and Foreign Services 20 44 16 10 6 4 0 67 16 1768
2017 Technical 13 53 17 3 3 10 0 74 7 25
2017 Administrative Support 25 37 14 11 6 5 1 66 19 229
2017 Other 30 37 16 7 4 6 0 71 11 162

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 47 13 19 7 0 0 61 26 130
2017 Scientific and Professional 11 35 19 20 15 2 0 46 35 667
2017 Administration and Foreign Services 13 38 19 17 10 3 0 53 28 1769
2017 Technical 7 53 17 0 17 7 0 64 18 25
2017 Administrative Support 20 39 20 7 10 3 0 61 18 230
2017 Other 31 40 13 9 4 3 0 74 13 162
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 9 91 131
2017 Scientific and Professional 17 83 668
2017 Administration and Foreign Services 19 81 1763
2017 Technical 40 60 25
2017 Administrative Support 24 76 227
2017 Other 13 87 161
2014 Executive 8 92 147
2014 Scientific and Professional 17 83 683
2014 Administration and Foreign Services 16 84 1845
2014 Technical 16 84 37
2014 Administrative Support 17 83 328
2014 Other 10 90 109

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 75 25 12
2017 Scientific and Professional 80 20 110
2017 Administration and Foreign Services 76 24 321
2017 Administrative Support 69 31 55
2017 Other 47 53 19
2014 Executive 63 37 11
2014 Scientific and Professional 72 28 111
2014 Administration and Foreign Services 76 24 299
2014 Administrative Support 78 22 55
2014 Other 62 38 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 40 52 4 3 1 0 0 91 4 87
2017 Administration and Foreign Services 53 29 5 7 4 1 0 83 12 245
2017 Administrative Support 55 34 0 11 0 0 0 89 11 38
2014 Scientific and Professional 44 23 9 18 6 0 0 67 24 82
2014 Administration and Foreign Services 50 28 6 9 6 0 0 79 15 228
2014 Administrative Support 35 40 14 9 2 0 0 75 12 43
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 37 16 3 11 3 1 31 69 131
2017 Scientific and Professional 21 23 22 13 16 4 1 22 78 668
2017 Administration and Foreign Services 23 25 20 13 17 2 1 23 77 1771
2017 Technical 40 3 23 17 14 3 0 41 59 25
2017 Administrative Support 32 21 14 14 14 1 3 34 66 230
2017 Other 18 26 20 14 16 5 2 19 81 162

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 11 87
2017 Scientific and Professional 23 495
2017 Administration and Foreign Services 25 1313
2017 Technical 30 17
2017 Administrative Support 32 146
2017 Other 44 122

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 22 87
2017 Scientific and Professional 35 495
2017 Administration and Foreign Services 35 1313
2017 Technical 35 17
2017 Administrative Support 29 146
2017 Other 62 122

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 3 87
2017 Scientific and Professional 23 495
2017 Administration and Foreign Services 21 1313
2017 Technical 0 17
2017 Administrative Support 21 146
2017 Other 28 122

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Executive 38 87
2017 Scientific and Professional 49 495
2017 Administration and Foreign Services 59 1313
2017 Technical 35 17
2017 Administrative Support 37 146
2017 Other 12 122

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Executive 0 87
2017 Scientific and Professional 8 495
2017 Administration and Foreign Services 7 1313
2017 Technical 0 17
2017 Administrative Support 6 146
2017 Other 1 122

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Executive 61 87
2017 Scientific and Professional 42 495
2017 Administration and Foreign Services 39 1313
2017 Technical 82 17
2017 Administrative Support 41 146
2017 Other 31 122

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Executive 8 52 17 9 2 12 87
2017 Scientific and Professional 3 36 22 13 6 20 487
2017 Administration and Foreign Services 5 42 22 10 6 16 1282
2017 Technical 0 13 31 6 6 44 16
2017 Administrative Support 6 47 17 12 2 16 138
2017 Other 8 59 14 6 4 9 121

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 15 27 13 15 24 0 7 45 41 86
2017 Scientific and Professional 5 21 15 20 32 1 6 28 56 499
2017 Administration and Foreign Services 8 21 17 18 27 2 8 32 50 1315
2017 Technical 0 6 29 18 41 0 6 6 62 17
2017 Administrative Support 11 21 22 13 21 2 10 37 38 146
2017 Other 28 31 7 11 15 4 4 65 28 122

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 1 9 10 19 47 2 11 12 76 87
2017 Scientific and Professional 1 6 10 20 57 2 4 7 82 499
2017 Administration and Foreign Services 2 7 10 18 56 2 5 10 80 1317
2017 Technical 0 6 0 24 71 0 0 6 94 17
2017 Administrative Support 3 7 16 18 47 3 6 11 71 146
2017 Other 7 22 13 21 29 4 4 31 55 123
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