2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 39 5 8 2 0 0 85 10 506
2017 AS-01 54 39 3 2 2 0 0 93 4 125
2017 AS-02 37 48 5 10 0 0 0 85 10 127
2017 AS-03 50 30 5 14 2 0 0 79 16 105
2017 AS-04 49 33 9 9 0 0 0 82 9 45
2017 AS-05 45 40 5 5 4 0 0 85 9 55
2017 AS-06 44 42 0 15 0 0 0 85 15 14
2017 AS-07 27 34 11 6 17 0 6 64 24 18
2014 AS 38 42 5 10 5 0 0 80 14 549
2014 AS-01 44 32 7 11 5 1 0 77 16 148
2014 AS-02 35 45 6 9 5 0 0 80 14 133
2014 AS-03 41 37 6 10 5 0 0 78 15 110
2014 AS-04 29 53 3 10 3 0 0 83 14 58
2014 AS-05 39 46 0 11 4 0 0 85 15 54
2014 AS-06 42 47 5 5 0 0 0 89 5 19
2014 AS-07 33 60 7 0 0 0 0 93 0 15
2011 AS 49 39 3 6 3 0 0 88 9 767
2011 AS-01 52 38 3 6 2 0 0 89 8 194
2011 AS-02 52 33 4 7 3 0 0 86 9 246
2011 AS-03 47 40 3 6 4 0 0 87 10 140
2011 AS-04 41 48 0 7 4 0 0 89 11 91
2011 AS-05 46 46 0 7 2 0 0 91 9 57
2011 AS-06 41 29 12 0 18 0 0 71 18 17
2011 AS-07 50 40 0 10 0 0 0 90 10 20
2008 AS 50 41 2 5 1 0 0 91 7 539
2008 AS-01 48 45 1 4 2 0 0 93 6 132
2008 AS-02 51 41 3 4 2 0 0 92 5 168
2008 AS-03 56 34 3 7 0 0 0 90 7 101
2008 AS-04 48 43 2 7 0 0 0 91 7 58
2008 AS-05 53 36 3 6 3 0 0 89 8 36
2008 AS-06 45 55 0 0 0 0 0 100 0 11
2008 AS-07 30 45 10 15 0 0 0 75 15 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 67 26 4 2 1 1 1 93 2 506
2017 AS-01 66 24 7 1 1 2 0 91 2 125
2017 AS-02 66 28 5 1 0 0 1 94 1 127
2017 AS-03 70 24 1 3 1 0 1 95 4 105
2017 AS-04 67 29 2 0 2 0 0 96 2 45
2017 AS-05 64 24 7 5 0 0 0 87 5 55
2017 AS-06 58 42 0 0 0 0 0 100 0 14
2017 AS-07 67 27 0 0 0 0 6 100 0 18
2014 AS 62 27 4 4 1 0 1 90 6 549
2014 AS-01 66 20 6 5 2 0 1 86 7 148
2014 AS-02 62 28 6 2 0 1 2 92 2 133
2014 AS-03 55 33 4 6 1 0 2 89 7 110
2014 AS-04 55 36 2 5 2 0 0 91 7 58
2014 AS-05 65 28 2 2 4 0 0 93 6 54
2014 AS-06 63 32 0 5 0 0 0 95 5 19
2014 AS-07 73 20 0 7 0 0 0 93 7 15
2011 AS 72 20 3 3 1 1 1 93 5 767
2011 AS-01 70 20 3 4 1 1 1 92 5 194
2011 AS-02 72 21 2 2 1 1 1 94 3 246
2011 AS-03 76 15 3 4 1 1 0 92 5 140
2011 AS-04 69 22 2 2 2 0 2 93 4 91
2011 AS-05 74 18 0 7 2 0 0 91 9 57
2011 AS-06 41 47 6 0 6 0 0 88 6 17
2011 AS-07 85 10 5 0 0 0 0 95 0 20
2008 AS 71 20 4 2 2 0 1 92 4 538
2008 AS-01 70 23 4 2 0 0 1 95 2 132
2008 AS-02 70 19 6 2 1 1 1 91 3 167
2008 AS-03 73 19 2 3 3 0 0 92 6 101
2008 AS-04 67 24 5 0 3 0 0 91 3 58
2008 AS-05 72 14 6 6 0 0 3 89 6 36
2008 AS-06 91 9 0 0 0 0 0 100 0 11
2008 AS-07 60 25 0 5 10 0 0 85 15 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 58 22 7 9 3 0 0 81 12 506
2017 AS-01 62 19 8 7 3 1 0 82 10 125
2017 AS-02 57 23 9 9 2 0 0 80 11 127
2017 AS-03 57 28 4 9 2 0 1 86 11 105
2017 AS-04 58 27 9 4 0 0 2 86 5 45
2017 AS-05 55 18 5 16 5 0 0 73 22 55
2017 AS-06 72 7 0 7 13 0 0 79 21 14
2017 AS-07 45 28 11 10 6 0 0 73 16 18
2014 AS 55 22 7 9 5 0 1 79 14 548
2014 AS-01 61 20 5 10 4 0 1 82 14 147
2014 AS-02 53 25 8 8 3 0 3 81 11 133
2014 AS-03 46 23 11 11 6 1 2 71 18 110
2014 AS-04 55 24 5 9 7 0 0 79 16 58
2014 AS-05 59 20 6 6 7 0 2 81 13 54
2014 AS-06 47 42 0 5 5 0 0 89 11 19
2014 AS-07 73 7 0 20 0 0 0 80 20 15
2011 AS 58 22 6 8 5 0 1 81 13 766
2011 AS-01 62 19 7 7 4 0 1 82 11 194
2011 AS-02 61 18 7 7 5 0 2 81 12 246
2011 AS-03 50 26 8 12 4 0 0 76 16 139
2011 AS-04 55 30 3 8 3 0 1 86 11 91
2011 AS-05 54 26 5 11 2 0 2 82 13 57
2011 AS-06 53 24 6 0 18 0 0 76 18 17
2011 AS-07 65 15 0 10 10 0 0 80 20 20
2008 AS 61 22 5 7 4 0 1 83 11 537
2008 AS-01 64 20 7 5 2 1 1 85 8 131
2008 AS-02 65 20 6 6 3 0 1 85 9 167
2008 AS-03 54 23 3 12 8 0 0 77 20 101
2008 AS-04 55 26 7 7 3 0 2 82 11 58
2008 AS-05 58 28 0 8 6 0 0 86 14 36
2008 AS-06 64 18 0 9 9 0 0 82 18 11
2008 AS-07 50 30 5 10 5 0 0 80 15 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 34 7 10 7 0 0 76 17 506
2017 AS-01 45 35 6 7 7 0 0 80 15 125
2017 AS-02 36 38 11 9 6 0 0 73 16 127
2017 AS-03 44 29 6 14 8 0 0 72 22 105
2017 AS-04 49 33 2 9 6 0 0 82 16 45
2017 AS-05 38 40 2 11 9 0 0 78 20 55
2017 AS-06 43 13 15 7 22 0 0 56 29 14
2017 AS-07 49 34 6 11 0 0 0 83 11 18
2014 AS 41 34 7 9 9 0 0 75 18 548
2014 AS-01 40 37 7 10 6 0 0 76 16 147
2014 AS-02 38 36 8 9 9 0 0 74 18 133
2014 AS-03 40 31 6 12 11 0 0 71 23 110
2014 AS-04 41 31 7 10 10 0 0 72 21 58
2014 AS-05 52 31 6 2 9 0 0 83 11 54
2014 AS-06 47 26 5 11 11 0 0 74 21 19
2014 AS-07 53 33 0 0 13 0 0 87 13 15
2011 AS 49 36 4 7 4 0 0 85 10 765
2011 AS-01 45 41 3 8 3 1 0 86 11 194
2011 AS-02 46 38 6 7 3 0 0 84 11 245
2011 AS-03 47 33 6 7 6 0 1 80 13 139
2011 AS-04 62 31 2 2 3 0 0 92 5 91
2011 AS-05 56 32 2 9 2 0 0 88 11 57
2011 AS-06 53 29 6 6 6 0 0 82 12 17
2011 AS-07 70 20 0 0 10 0 0 90 10 20

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 41 7 12 5 0 1 75 18 505
2017 AS-01 36 38 7 11 7 0 1 74 19 125
2017 AS-02 24 46 9 14 6 0 1 70 20 127
2017 AS-03 39 39 5 12 6 0 0 78 17 104
2017 AS-04 33 45 4 15 3 0 0 78 18 45
2017 AS-05 31 46 7 13 4 0 0 76 16 55
2017 AS-06 58 42 0 0 0 0 0 100 0 14
2017 AS-07 33 45 11 11 0 0 0 78 11 18
2014 AS 31 36 11 14 7 0 0 67 21 548
2014 AS-01 28 30 12 19 10 0 0 59 29 148
2014 AS-02 32 36 9 16 8 0 0 67 24 132
2014 AS-03 29 45 11 10 5 0 0 75 15 110
2014 AS-04 33 33 12 17 5 0 0 66 22 58
2014 AS-05 37 37 15 6 6 0 0 74 11 54
2014 AS-06 37 37 11 11 5 0 0 74 16 19
2014 AS-07 47 40 7 7 0 0 0 87 7 15
2011 AS 36 37 11 10 5 0 1 74 15 766
2011 AS-01 37 38 11 8 5 1 1 75 13 194
2011 AS-02 37 33 13 10 6 0 1 71 16 245
2011 AS-03 25 46 9 17 3 0 1 71 20 140
2011 AS-04 45 32 8 10 4 0 1 78 14 91
2011 AS-05 44 40 9 2 5 0 0 84 7 57
2011 AS-06 29 35 18 12 6 0 0 65 18 17
2011 AS-07 45 30 15 5 5 0 0 75 10 20
2008 AS 37 38 10 10 4 0 1 76 13 538
2008 AS-01 31 47 11 7 4 0 1 78 11 131
2008 AS-02 40 35 9 13 3 0 1 75 16 168
2008 AS-03 40 36 11 9 4 0 1 76 13 101
2008 AS-04 48 36 9 5 2 0 0 84 7 58
2008 AS-05 25 53 8 6 6 0 3 80 11 36
2008 AS-06 27 18 36 9 9 0 0 45 18 11
2008 AS-07 40 30 5 25 0 0 0 70 25 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 38 12 9 5 0 0 74 14 506
2017 AS-01 32 42 14 7 5 0 0 74 12 125
2017 AS-02 33 35 16 7 8 0 0 69 15 127
2017 AS-03 35 38 10 11 6 0 0 73 17 105
2017 AS-04 53 29 7 6 4 0 0 83 11 45
2017 AS-05 44 38 5 9 4 0 0 82 13 55
2017 AS-06 73 13 7 7 0 0 0 86 7 14
2017 AS-07 27 45 11 17 0 0 0 72 17 18
2014 AS 27 42 15 10 7 0 0 69 17 549
2014 AS-01 22 38 16 14 10 0 0 60 24 148
2014 AS-02 21 41 18 10 9 1 0 63 19 133
2014 AS-03 26 45 19 8 2 0 0 71 10 110
2014 AS-04 29 47 12 5 5 2 0 77 11 58
2014 AS-05 35 44 7 11 2 0 0 80 13 54
2014 AS-06 47 42 0 11 0 0 0 89 11 19
2014 AS-07 53 33 0 7 7 0 0 87 13 15
2011 AS 39 35 13 7 5 0 0 74 13 767
2011 AS-01 31 36 16 9 7 1 0 68 16 194
2011 AS-02 39 35 15 7 4 0 0 74 11 246
2011 AS-03 34 36 14 9 6 1 0 71 15 140
2011 AS-04 46 33 8 7 7 0 0 79 13 91
2011 AS-05 53 35 7 4 2 0 0 88 5 57
2011 AS-06 59 24 6 6 6 0 0 82 12 17
2011 AS-07 40 50 5 5 0 0 0 90 5 20
2008 AS 37 41 12 7 4 0 0 78 11 538
2008 AS-01 30 38 15 11 5 1 0 69 16 132
2008 AS-02 41 41 8 5 4 0 0 82 10 167
2008 AS-03 34 42 16 5 4 0 0 75 9 101
2008 AS-04 38 48 9 5 0 0 0 86 5 58
2008 AS-05 47 39 6 3 6 0 0 86 8 36
2008 AS-06 55 27 9 0 9 0 0 82 9 11
2008 AS-07 50 35 10 5 0 0 0 85 5 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 38 8 7 3 0 0 82 10 506
2017 AS-01 45 35 9 8 3 0 0 80 11 125
2017 AS-02 33 46 8 10 3 0 0 79 13 127
2017 AS-03 43 38 8 7 4 0 0 81 10 105
2017 AS-04 60 27 2 7 4 0 0 87 11 45
2017 AS-05 53 35 4 5 4 0 0 87 9 55
2017 AS-06 66 27 7 0 0 0 0 93 0 14
2017 AS-07 55 34 11 0 0 0 0 89 0 18
2014 AS 38 40 10 8 5 0 0 78 12 548
2014 AS-01 32 37 12 8 10 0 0 70 18 148
2014 AS-02 31 41 11 11 5 1 0 73 16 133
2014 AS-03 35 51 9 4 1 0 0 86 5 109
2014 AS-04 41 38 12 5 2 2 0 81 7 58
2014 AS-05 54 31 2 13 0 0 0 85 13 54
2014 AS-06 74 21 0 5 0 0 0 95 5 19
2014 AS-07 60 40 0 0 0 0 0 100 0 15
2011 AS 46 34 8 7 4 0 0 80 11 766
2011 AS-01 38 36 9 9 7 1 0 74 16 195
2011 AS-02 46 34 10 7 3 0 0 80 10 244
2011 AS-03 44 33 10 9 4 0 0 76 14 140
2011 AS-04 55 31 7 3 4 0 0 86 8 91
2011 AS-05 58 35 4 0 4 0 0 93 4 57
2011 AS-06 53 47 0 0 0 0 0 100 0 17
2011 AS-07 60 35 5 0 0 0 0 95 0 20
2008 AS 46 42 6 3 3 0 0 88 6 539
2008 AS-01 37 44 11 4 4 0 0 81 8 131
2008 AS-02 46 46 4 2 1 1 0 93 4 168
2008 AS-03 42 43 7 4 4 0 0 85 8 102
2008 AS-04 55 38 5 2 0 0 0 93 2 58
2008 AS-05 64 19 3 8 6 0 0 83 14 36
2008 AS-06 55 36 9 0 0 0 0 91 0 11
2008 AS-07 55 35 10 0 0 0 0 90 0 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 38 6 6 2 0 1 86 8 506
2017 AS-01 47 40 6 4 3 0 0 87 8 125
2017 AS-02 46 39 9 4 2 0 1 86 5 127
2017 AS-03 45 40 5 8 2 0 1 86 10 105
2017 AS-04 58 31 5 4 2 0 0 89 7 45
2017 AS-05 40 44 4 11 2 0 0 84 13 55
2017 AS-06 57 21 0 15 7 0 0 78 22 14
2017 AS-07 66 22 6 0 0 0 6 94 0 18
2014 AS 40 39 11 6 4 0 0 79 10 547
2014 AS-01 36 36 15 9 4 0 0 72 13 148
2014 AS-02 38 44 8 5 5 0 0 82 10 132
2014 AS-03 38 41 10 5 5 0 1 80 10 110
2014 AS-04 48 31 10 3 7 0 0 79 10 58
2014 AS-05 40 40 9 9 2 0 0 79 11 53
2014 AS-06 53 47 0 0 0 0 0 100 0 19
2014 AS-07 47 47 7 0 0 0 0 93 0 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 34 8 6 6 0 0 80 12 506
2017 AS-01 49 33 7 6 4 1 0 83 10 125
2017 AS-02 43 34 8 7 8 0 0 77 15 127
2017 AS-03 48 32 9 6 5 0 0 80 11 105
2017 AS-04 53 24 9 4 7 0 2 79 11 45
2017 AS-05 38 42 11 5 4 0 0 80 9 55
2017 AS-06 51 21 0 21 7 0 0 72 28 14
2017 AS-07 17 66 11 6 0 0 0 83 6 18
2014 AS 36 35 11 9 9 0 0 71 18 549
2014 AS-01 36 39 9 7 9 1 0 75 16 148
2014 AS-02 38 27 13 10 11 0 1 66 21 133
2014 AS-03 32 41 10 13 4 0 1 73 17 110
2014 AS-04 38 33 9 7 14 0 0 71 21 58
2014 AS-05 33 33 11 11 11 0 0 67 22 54
2014 AS-06 42 37 16 5 0 0 0 79 5 19
2014 AS-07 27 47 20 7 0 0 0 73 7 15
2011 AS 40 35 9 9 5 0 1 76 14 768
2011 AS-01 38 37 9 10 5 0 1 76 14 195
2011 AS-02 43 29 9 12 7 0 0 72 18 246
2011 AS-03 38 34 11 9 5 1 1 74 14 140
2011 AS-04 42 35 10 4 7 0 2 79 11 91
2011 AS-05 40 44 5 5 4 0 2 86 9 57
2011 AS-06 35 59 6 0 0 0 0 94 0 17
2011 AS-07 35 50 5 5 5 0 0 85 10 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 28 10 8 5 1 9 75 14 506
2017 AS-01 42 25 10 5 4 2 13 78 11 125
2017 AS-02 32 31 18 6 5 3 4 68 13 127
2017 AS-03 40 29 5 10 5 1 11 78 17 105
2017 AS-04 44 31 11 4 9 0 0 75 14 45
2017 AS-05 51 27 4 9 4 0 5 83 13 55
2017 AS-06 66 22 0 13 0 0 0 87 13 14
2017 AS-07 16 11 6 17 6 0 45 49 41 18
2014 AS 35 24 11 10 13 1 6 64 24 549
2014 AS-01 38 20 12 9 13 1 7 62 25 148
2014 AS-02 30 21 16 11 13 1 8 56 26 133
2014 AS-03 36 28 5 9 12 4 5 71 23 110
2014 AS-04 36 29 12 9 9 2 3 69 18 58
2014 AS-05 35 30 9 13 11 0 2 66 25 54
2014 AS-06 37 37 5 5 16 0 0 74 21 19
2014 AS-07 33 7 7 7 20 0 27 55 36 15
2011 AS 38 23 12 9 10 2 6 66 21 767
2011 AS-01 36 22 13 7 12 3 7 64 21 195
2011 AS-02 39 20 14 9 13 2 4 62 23 245
2011 AS-03 36 26 14 14 8 0 4 64 22 140
2011 AS-04 42 26 10 4 8 1 9 76 13 91
2011 AS-05 47 30 4 12 4 0 4 80 16 57
2011 AS-06 35 29 12 24 0 0 0 65 24 17
2011 AS-07 20 25 5 10 15 5 20 60 33 20
2008 AS 45 25 8 8 9 1 5 74 18 538
2008 AS-01 46 23 11 6 8 1 5 73 15 132
2008 AS-02 49 26 5 7 10 0 4 77 17 168
2008 AS-03 48 23 9 10 7 0 4 73 18 101
2008 AS-04 43 22 9 10 5 3 7 73 17 58
2008 AS-05 37 26 9 11 14 3 0 65 26 35
2008 AS-06 27 55 9 0 9 0 0 82 9 11
2008 AS-07 35 25 0 5 10 0 25 80 20 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 42 12 8 4 0 0 77 12 506
2017 AS-01 38 33 15 12 2 0 0 71 14 125
2017 AS-02 31 42 13 9 5 0 0 73 13 127
2017 AS-03 33 44 10 6 7 0 0 77 12 105
2017 AS-04 45 38 11 2 4 0 0 83 7 45
2017 AS-05 34 55 5 4 2 0 0 89 5 55
2017 AS-06 51 42 7 0 0 0 0 93 0 14
2017 AS-07 27 56 6 11 0 0 0 83 11 18
2014 AS 22 46 14 11 6 0 0 69 17 549
2014 AS-01 22 39 18 16 6 1 0 61 22 148
2014 AS-02 24 41 14 11 11 0 1 65 21 133
2014 AS-03 16 58 13 10 3 0 0 75 13 110
2014 AS-04 28 38 17 10 7 0 0 66 17 58
2014 AS-05 22 54 11 7 6 0 0 76 13 54
2014 AS-06 37 53 5 5 0 0 0 89 5 19
2014 AS-07 27 60 7 0 7 0 0 87 7 15
2011 AS 36 39 11 9 5 0 0 75 14 767
2011 AS-01 30 44 14 8 4 0 0 73 12 195
2011 AS-02 38 35 11 11 5 0 0 73 16 245
2011 AS-03 34 37 10 11 7 0 1 71 19 140
2011 AS-04 35 46 9 5 4 0 0 81 10 91
2011 AS-05 49 37 11 0 4 0 0 86 4 57
2011 AS-06 53 18 6 18 6 0 0 71 24 17
2011 AS-07 40 45 10 5 0 0 0 85 5 20
2008 AS 39 40 10 8 3 0 0 79 11 534
2008 AS-01 34 38 12 12 4 0 0 72 15 130
2008 AS-02 42 40 7 7 4 1 1 83 10 165
2008 AS-03 42 37 13 5 4 0 0 78 9 101
2008 AS-04 34 43 9 14 0 0 0 78 14 58
2008 AS-05 36 47 8 6 3 0 0 83 8 36
2008 AS-06 45 45 0 0 9 0 0 91 9 11
2008 AS-07 45 25 20 10 0 0 0 70 10 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 38 12 14 6 0 0 68 20 505
2017 AS-01 36 37 12 10 3 1 1 74 14 125
2017 AS-02 24 35 18 15 8 1 0 59 23 127
2017 AS-03 32 34 6 18 10 0 0 67 28 105
2017 AS-04 33 40 11 11 4 0 0 73 16 45
2017 AS-05 29 45 9 15 2 0 0 75 16 55
2017 AS-06 28 44 7 6 15 0 0 72 21 14
2017 AS-07 28 50 11 11 0 0 0 78 11 18
2014 AS 22 36 15 15 11 0 0 58 26 548
2014 AS-01 24 32 19 11 14 1 0 56 25 148
2014 AS-02 20 31 13 24 11 0 1 52 35 132
2014 AS-03 21 40 15 15 8 0 0 61 24 110
2014 AS-04 22 36 16 12 14 0 0 59 26 58
2014 AS-05 30 37 11 13 9 0 0 67 22 54
2014 AS-06 21 42 16 11 11 0 0 63 21 19
2014 AS-07 13 60 20 0 7 0 0 73 7 15
2011 AS 26 38 14 13 8 0 0 65 21 767
2011 AS-01 24 40 17 12 7 0 0 64 19 195
2011 AS-02 25 36 14 14 10 0 0 62 24 245
2011 AS-03 23 38 15 14 10 0 0 61 24 140
2011 AS-04 33 42 11 8 5 0 1 76 13 91
2011 AS-05 35 39 11 11 5 0 0 74 16 57
2011 AS-06 35 29 12 18 6 0 0 65 24 17
2011 AS-07 15 45 25 5 10 0 0 60 15 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 32 42 10 11 5 0 0 74 16 506
2017 AS-01 40 37 13 7 3 0 0 77 10 125
2017 AS-02 28 43 10 10 9 0 0 70 19 127
2017 AS-03 33 40 6 14 7 0 0 73 21 105
2017 AS-04 27 54 4 11 4 0 0 80 15 45
2017 AS-05 31 42 15 11 2 0 0 73 13 55
2017 AS-06 43 29 0 28 0 0 0 72 28 14
2017 AS-07 33 45 11 11 0 0 0 78 11 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 42 11 5 3 0 0 82 8 505
2017 AS-01 41 39 14 6 1 0 0 80 6 125
2017 AS-02 36 40 13 6 5 1 0 77 10 126
2017 AS-03 42 37 10 6 5 0 0 79 10 105
2017 AS-04 38 49 11 0 2 0 0 87 2 45
2017 AS-05 44 47 4 5 0 0 0 91 5 55
2017 AS-06 43 43 7 7 0 0 0 86 7 14
2017 AS-07 56 38 6 0 0 0 0 94 0 18
2014 AS 35 44 13 5 3 1 0 79 8 549
2014 AS-01 33 47 14 3 3 0 0 80 6 148
2014 AS-02 33 44 12 5 5 0 1 78 10 133
2014 AS-03 33 47 14 5 2 0 0 80 6 110
2014 AS-04 40 36 12 9 2 2 0 77 11 58
2014 AS-05 37 39 11 7 2 4 0 79 10 54
2014 AS-06 37 47 11 5 0 0 0 84 5 19
2014 AS-07 40 53 7 0 0 0 0 93 0 15
2011 AS 43 41 9 3 3 1 0 84 6 768
2011 AS-01 40 44 9 4 3 1 0 84 7 195
2011 AS-02 43 40 10 4 3 0 0 83 7 246
2011 AS-03 36 45 12 4 3 0 0 81 6 140
2011 AS-04 45 37 10 2 3 2 0 84 6 91
2011 AS-05 47 44 4 2 2 2 0 93 4 57
2011 AS-06 59 35 0 0 6 0 0 94 6 17
2011 AS-07 70 25 5 0 0 0 0 95 0 20
2008 AS 45 39 9 3 2 1 0 85 5 539
2008 AS-01 40 42 10 6 2 1 0 82 8 132
2008 AS-02 45 36 13 3 2 1 0 82 5 168
2008 AS-03 50 43 6 1 1 0 0 92 2 101
2008 AS-04 41 41 14 2 2 0 0 83 3 58
2008 AS-05 50 39 0 8 3 0 0 89 11 36
2008 AS-06 55 36 9 0 0 0 0 91 0 11
2008 AS-07 50 40 5 0 5 0 0 90 5 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 37 16 9 7 0 0 68 16 505
2017 AS-01 31 35 17 10 6 1 1 67 16 124
2017 AS-02 27 33 22 11 7 0 0 60 18 127
2017 AS-03 31 34 11 13 10 0 0 66 23 105
2017 AS-04 35 40 15 2 7 0 0 76 9 45
2017 AS-05 33 47 9 7 4 0 0 80 11 55
2017 AS-06 43 43 7 7 0 0 0 86 7 14
2017 AS-07 45 49 6 0 0 0 0 94 0 18

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 34 10 3 2 0 0 85 5 505
2017 AS-01 47 34 16 3 0 0 0 81 3 125
2017 AS-02 53 30 9 5 3 0 0 83 9 127
2017 AS-03 50 37 9 2 2 0 0 88 4 105
2017 AS-04 55 36 4 2 2 0 0 91 4 45
2017 AS-05 54 37 4 4 2 0 0 91 6 54
2017 AS-06 72 21 7 0 0 0 0 93 0 14
2017 AS-07 51 38 11 0 0 0 0 89 0 18
2014 AS 55 34 8 2 1 0 0 88 4 546
2014 AS-01 48 37 9 3 2 0 0 86 6 147
2014 AS-02 58 29 8 4 2 0 0 86 6 133
2014 AS-03 53 39 7 1 0 0 0 92 1 110
2014 AS-04 56 33 9 2 0 0 0 89 2 57
2014 AS-05 56 35 7 0 2 0 0 91 2 54
2014 AS-06 67 28 6 0 0 0 0 94 0 18
2014 AS-07 80 20 0 0 0 0 0 100 0 15
2011 AS 61 29 6 3 1 0 0 91 4 768
2011 AS-01 57 32 7 3 1 0 0 90 3 195
2011 AS-02 62 27 7 4 0 0 0 89 4 246
2011 AS-03 56 34 6 3 1 0 1 91 4 140
2011 AS-04 69 20 7 0 4 0 0 89 4 91
2011 AS-05 67 32 0 0 2 0 0 98 2 57
2011 AS-06 71 24 0 6 0 0 0 94 6 17
2011 AS-07 65 35 0 0 0 0 0 100 0 20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 40 11 12 4 1 1 72 16 504
2017 AS-01 34 32 19 11 3 1 1 67 15 125
2017 AS-02 22 43 15 14 5 1 0 66 19 127
2017 AS-03 35 37 5 14 7 2 0 74 21 105
2017 AS-04 37 51 7 4 0 0 0 88 4 45
2017 AS-05 28 57 6 6 4 0 0 85 9 53
2017 AS-06 43 42 7 7 0 0 0 85 7 14
2017 AS-07 38 34 6 17 0 0 6 76 18 18
2014 AS 22 43 14 14 8 0 0 65 21 548
2014 AS-01 20 40 16 10 14 0 0 60 24 148
2014 AS-02 24 37 12 17 10 0 0 61 27 133
2014 AS-03 15 50 18 14 4 0 0 65 17 110
2014 AS-04 33 36 12 16 3 0 0 69 19 58
2014 AS-05 25 45 13 11 6 0 0 70 17 53
2014 AS-06 21 63 5 11 0 0 0 84 11 19
2014 AS-07 33 53 7 0 7 0 0 87 7 15
2011 AS 34 39 11 11 5 0 0 73 16 768
2011 AS-01 27 45 12 11 4 0 1 73 15 195
2011 AS-02 34 36 11 11 7 1 0 70 18 246
2011 AS-03 25 41 15 14 4 1 0 66 19 140
2011 AS-04 41 37 11 4 7 0 0 78 11 91
2011 AS-05 51 32 4 11 4 0 0 82 14 57
2011 AS-06 53 29 0 12 6 0 0 82 18 17
2011 AS-07 50 45 0 0 5 0 0 95 5 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 38 13 8 3 0 0 76 12 506
2017 AS-01 44 32 13 9 2 0 0 76 11 125
2017 AS-02 33 36 16 10 4 0 0 70 14 127
2017 AS-03 37 42 6 10 6 0 0 79 15 105
2017 AS-04 44 41 9 7 0 0 0 85 7 45
2017 AS-05 36 38 18 4 2 2 0 76 6 55
2017 AS-06 37 56 7 0 0 0 0 93 0 14
2017 AS-07 39 38 6 17 0 0 0 78 17 18
2014 AS 30 38 15 9 9 0 0 68 18 549
2014 AS-01 30 34 14 9 13 0 0 63 22 148
2014 AS-02 27 37 18 10 8 0 0 64 18 133
2014 AS-03 27 45 15 5 7 0 0 73 13 110
2014 AS-04 40 29 14 14 3 0 0 69 17 58
2014 AS-05 31 35 17 7 9 0 0 67 17 54
2014 AS-06 37 42 0 21 0 0 0 79 21 19
2014 AS-07 33 53 7 0 7 0 0 87 7 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 38 11 8 5 0 0 76 13 503
2017 AS-01 43 31 13 8 3 0 1 76 12 124
2017 AS-02 37 39 11 6 6 0 0 77 12 127
2017 AS-03 36 41 8 7 9 0 0 77 15 104
2017 AS-04 44 29 9 18 0 0 0 73 18 45
2017 AS-05 35 44 11 4 6 0 0 80 9 54
2017 AS-06 44 42 7 7 0 0 0 85 7 14
2017 AS-07 39 38 11 11 0 0 0 78 11 18
2014 AS 28 40 15 11 6 0 0 68 17 549
2014 AS-01 26 40 16 9 9 0 0 66 18 148
2014 AS-02 29 40 14 16 2 0 0 68 18 133
2014 AS-03 25 43 17 9 6 0 0 67 15 110
2014 AS-04 38 28 22 7 5 0 0 66 12 58
2014 AS-05 28 41 13 13 6 0 0 69 19 54
2014 AS-06 32 47 11 11 0 0 0 79 11 19
2014 AS-07 40 53 0 0 7 0 0 93 7 15
2011 AS 37 42 10 7 4 1 0 79 11 766
2011 AS-01 34 43 13 5 3 2 1 78 8 194
2011 AS-02 38 40 10 7 4 1 0 79 10 246
2011 AS-03 30 42 14 10 3 0 1 73 13 139
2011 AS-04 42 40 8 7 4 0 0 81 11 91
2011 AS-05 40 49 0 7 4 0 0 89 11 57
2011 AS-06 47 29 6 6 12 0 0 76 18 17
2011 AS-07 45 40 5 10 0 0 0 85 10 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 38 12 7 3 0 0 79 9 506
2017 AS-01 46 27 16 7 3 0 1 74 11 125
2017 AS-02 36 42 11 7 4 0 0 78 11 127
2017 AS-03 38 36 14 10 2 0 0 74 11 105
2017 AS-04 51 38 7 2 2 0 0 89 4 45
2017 AS-05 40 51 4 4 2 0 0 91 5 55
2017 AS-06 65 28 0 7 0 0 0 93 7 14
2017 AS-07 34 55 11 0 0 0 0 89 0 18
2014 AS 33 42 14 5 6 0 0 75 11 549
2014 AS-01 34 36 16 5 8 0 0 70 14 148
2014 AS-02 30 37 20 3 10 0 0 67 13 133
2014 AS-03 30 56 6 5 3 0 0 86 7 110
2014 AS-04 29 45 16 9 2 0 0 74 10 58
2014 AS-05 39 41 13 4 4 0 0 80 7 54
2014 AS-06 53 32 5 11 0 0 0 84 11 19
2014 AS-07 47 40 7 0 7 0 0 87 7 15
2011 AS 42 39 10 5 3 0 0 81 9 767
2011 AS-01 36 48 9 4 3 0 0 84 7 195
2011 AS-02 43 35 12 6 3 0 0 78 9 245
2011 AS-03 39 34 13 9 4 0 1 73 14 140
2011 AS-04 46 40 9 1 4 0 0 86 5 91
2011 AS-05 53 37 7 0 4 0 0 89 4 57
2011 AS-06 47 29 12 12 0 0 0 76 12 17
2011 AS-07 50 45 0 5 0 0 0 95 5 20
2008 AS 43 42 7 5 3 0 0 85 8 538
2008 AS-01 39 42 7 8 4 0 0 81 12 132
2008 AS-02 48 40 4 6 2 0 1 88 8 167
2008 AS-03 45 43 8 4 1 0 0 87 5 101
2008 AS-04 38 47 10 5 0 0 0 84 5 58
2008 AS-05 42 39 14 0 6 0 0 81 6 36
2008 AS-06 45 45 0 0 9 0 0 91 9 11
2008 AS-07 50 30 15 5 0 0 0 80 5 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 38 16 4 3 0 0 76 8 506
2017 AS-01 49 35 14 2 0 0 2 85 2 125
2017 AS-02 37 40 15 4 3 1 0 78 7 127
2017 AS-03 37 38 18 5 2 0 0 75 7 105
2017 AS-04 38 36 18 4 4 0 0 73 9 45
2017 AS-05 27 38 22 5 7 0 0 65 13 55
2017 AS-06 29 49 7 15 0 0 0 78 15 14
2017 AS-07 22 44 22 0 11 0 0 66 11 18
2014 AS 34 35 17 8 5 0 0 70 13 549
2014 AS-01 42 36 15 3 4 0 0 78 7 148
2014 AS-02 35 35 17 8 5 0 1 70 13 133
2014 AS-03 36 35 15 9 5 0 0 71 15 110
2014 AS-04 29 41 17 10 2 0 0 71 12 58
2014 AS-05 26 28 26 9 11 0 0 54 20 54
2014 AS-06 16 42 26 5 11 0 0 58 16 19
2014 AS-07 20 40 13 7 20 0 0 60 27 15
2011 AS 34 33 22 7 5 0 0 67 11 767
2011 AS-01 43 33 15 3 5 1 0 77 8 195
2011 AS-02 41 31 20 5 4 0 0 71 9 245
2011 AS-03 29 29 29 10 4 0 0 57 14 140
2011 AS-04 26 31 23 11 7 1 1 58 18 91
2011 AS-05 16 53 18 12 2 0 0 68 14 57
2011 AS-06 24 12 41 6 18 0 0 35 24 17
2011 AS-07 5 50 35 5 5 0 0 55 10 20
2008 AS 26 33 21 13 7 0 0 59 20 539
2008 AS-01 33 35 19 8 5 0 0 68 13 132
2008 AS-02 27 29 21 15 7 0 0 56 23 168
2008 AS-03 27 40 19 7 8 0 0 66 15 101
2008 AS-04 16 38 22 14 10 0 0 53 24 58
2008 AS-05 17 31 19 22 8 0 3 49 31 36
2008 AS-06 18 9 45 27 0 0 0 27 27 11
2008 AS-07 10 30 25 25 10 0 0 40 35 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 13 23 35 16 9 1 3 26 38 503
2017 AS-01 13 21 28 18 15 0 5 35 35 123
2017 AS-02 15 25 31 21 6 1 2 27 41 126
2017 AS-03 11 25 41 9 12 1 1 21 37 105
2017 AS-04 15 9 42 22 4 3 4 29 26 45
2017 AS-05 9 29 44 9 7 2 0 17 39 55
2017 AS-06 0 36 44 15 6 0 0 21 36 14
2017 AS-07 6 28 45 21 0 0 0 21 34 18
2014 AS 15 30 36 13 4 0 2 18 46 547
2014 AS-01 15 31 33 16 3 1 2 20 47 147
2014 AS-02 12 29 39 10 8 0 2 18 42 132
2014 AS-03 15 32 36 12 3 0 3 15 48 110
2014 AS-04 17 24 36 16 3 0 3 20 43 58
2014 AS-05 20 35 31 11 0 0 2 11 57 54
2014 AS-06 11 32 42 16 0 0 0 16 42 19
2014 AS-07 7 27 33 27 7 0 0 33 33 15
2011 AS 16 27 31 16 7 1 2 24 44 765
2011 AS-01 16 22 29 19 8 1 4 29 40 194
2011 AS-02 16 26 29 18 8 1 2 27 43 245
2011 AS-03 16 30 36 13 5 0 1 18 46 140
2011 AS-04 19 29 31 17 2 1 1 19 49 90
2011 AS-05 14 30 33 14 7 0 2 21 45 57
2011 AS-06 18 41 24 12 6 0 0 18 59 17
2011 AS-07 15 40 35 5 5 0 0 10 55 20
2008 AS 16 30 33 16 4 0 2 20 46 538
2008 AS-01 16 30 32 17 5 0 1 22 46 132
2008 AS-02 17 25 37 15 4 0 2 19 43 167
2008 AS-03 17 22 29 24 4 2 3 29 41 101
2008 AS-04 10 40 34 12 2 0 2 14 51 58
2008 AS-05 8 47 28 11 3 0 3 14 57 36
2008 AS-06 9 27 55 9 0 0 0 9 36 11
2008 AS-07 10 55 30 0 5 0 0 5 65 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 9 19 33 19 12 3 5 34 31 503
2017 AS-01 7 19 31 15 19 2 6 38 29 124
2017 AS-02 10 19 32 25 9 2 2 36 31 126
2017 AS-03 13 17 32 18 11 5 5 32 33 105
2017 AS-04 5 20 34 18 11 5 7 33 28 44
2017 AS-05 7 16 44 18 11 0 4 30 25 55
2017 AS-06 7 36 44 7 6 0 0 13 43 14
2017 AS-07 6 22 44 28 0 0 0 28 28 18
2014 AS 12 24 33 18 7 2 3 27 38 548
2014 AS-01 13 20 36 16 9 3 2 27 34 148
2014 AS-02 11 26 33 21 6 3 1 28 38 132
2014 AS-03 7 25 35 19 6 1 7 28 35 110
2014 AS-04 16 22 33 17 5 3 3 24 41 58
2014 AS-05 17 28 24 17 13 0 2 30 45 54
2014 AS-06 5 37 26 26 5 0 0 32 42 19
2014 AS-07 20 20 40 13 7 0 0 20 40 15
2011 AS 10 23 22 24 14 3 4 41 35 764
2011 AS-01 11 16 23 24 15 4 7 45 30 194
2011 AS-02 9 23 22 24 14 4 5 41 35 244
2011 AS-03 8 27 25 24 12 1 2 38 36 140
2011 AS-04 12 27 20 21 13 7 0 37 42 90
2011 AS-05 5 32 21 23 14 2 4 39 39 57
2011 AS-06 12 18 18 47 6 0 0 53 29 17
2011 AS-07 10 40 25 10 15 0 0 25 50 20
2008 AS 11 23 30 21 10 2 3 32 36 537
2008 AS-01 10 20 32 19 12 3 4 34 32 131
2008 AS-02 11 22 29 23 9 3 2 34 35 167
2008 AS-03 13 24 23 21 15 1 4 38 39 101
2008 AS-04 10 17 36 26 7 0 3 34 29 58
2008 AS-05 8 33 36 8 6 6 3 15 45 36
2008 AS-06 9 27 27 27 9 0 0 36 36 11
2008 AS-07 10 35 30 25 0 0 0 25 45 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 30 27 12 7 1 5 20 51 504
2017 AS-01 17 28 20 15 13 0 6 30 49 123
2017 AS-02 23 32 25 12 5 1 3 17 57 127
2017 AS-03 14 29 29 10 9 1 8 21 48 105
2017 AS-04 11 29 33 9 7 3 9 18 45 45
2017 AS-05 16 27 36 13 4 0 4 17 45 55
2017 AS-06 7 43 29 20 0 0 0 20 50 14
2017 AS-07 22 49 28 0 0 0 0 0 72 18
2014 AS 26 31 27 8 4 1 3 13 59 548
2014 AS-01 26 24 26 12 7 1 3 20 52 148
2014 AS-02 24 34 31 5 5 1 1 10 58 132
2014 AS-03 32 29 25 9 0 1 4 10 64 110
2014 AS-04 22 29 19 16 7 0 7 24 56 58
2014 AS-05 28 39 31 0 2 0 0 2 67 54
2014 AS-06 5 53 37 0 5 0 0 5 58 19
2014 AS-07 20 33 33 7 7 0 0 13 53 15
2011 AS 19 24 30 16 7 1 3 24 45 764
2011 AS-01 16 28 28 15 8 1 4 24 46 194
2011 AS-02 20 21 29 17 8 2 3 26 43 244
2011 AS-03 18 26 33 16 4 1 3 21 45 140
2011 AS-04 20 20 31 19 7 0 3 26 41 90
2011 AS-05 18 32 30 9 9 0 4 18 51 57
2011 AS-06 18 18 47 12 6 0 0 18 35 17
2011 AS-07 35 20 20 15 10 0 0 25 55 20
2008 AS 18 27 31 13 6 1 4 20 47 537
2008 AS-01 20 28 23 13 6 3 8 21 53 132
2008 AS-02 16 28 31 17 4 1 3 23 45 167
2008 AS-03 20 22 35 11 11 1 1 22 42 101
2008 AS-04 9 23 49 11 5 0 4 16 33 57
2008 AS-05 22 33 22 14 3 3 3 18 59 36
2008 AS-06 18 27 45 9 0 0 0 9 45 11
2008 AS-07 30 15 45 5 5 0 0 10 45 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 22 33 20 10 1 3 31 35 501
2017 AS-01 10 21 25 22 15 2 5 40 33 123
2017 AS-02 10 22 30 24 10 0 3 35 34 124
2017 AS-03 14 20 33 22 9 1 1 31 35 105
2017 AS-04 9 16 40 22 4 3 7 29 27 45
2017 AS-05 11 29 42 9 9 0 0 18 40 55
2017 AS-06 7 28 51 7 6 0 0 13 36 14
2017 AS-07 11 44 39 6 0 0 0 6 55 18
2014 AS 13 26 34 20 4 0 2 25 40 545
2014 AS-01 15 20 32 24 7 1 2 31 36 148
2014 AS-02 10 26 36 21 6 0 2 27 36 131
2014 AS-03 11 25 42 19 0 0 3 20 37 108
2014 AS-04 14 26 26 24 7 0 3 32 41 58
2014 AS-05 19 26 35 17 2 0 2 19 45 54
2014 AS-06 5 47 32 16 0 0 0 16 53 19
2014 AS-07 20 53 20 7 0 0 0 7 73 15
2011 AS 13 21 36 18 9 1 2 28 35 762
2011 AS-01 12 15 35 21 11 2 4 34 29 193
2011 AS-02 10 21 35 22 11 0 1 33 31 245
2011 AS-03 12 24 42 14 6 1 1 20 37 139
2011 AS-04 16 17 44 15 7 0 2 22 33 89
2011 AS-05 21 30 26 11 9 0 4 20 53 57
2011 AS-06 12 35 24 24 6 0 0 29 47 17
2011 AS-07 20 35 30 10 5 0 0 15 55 20
2008 AS 12 22 33 22 6 0 4 30 36 537
2008 AS-01 11 20 28 27 8 0 5 37 34 132
2008 AS-02 10 20 32 27 9 0 3 37 30 167
2008 AS-03 10 21 37 23 8 1 1 31 31 101
2008 AS-04 14 12 54 12 0 0 7 13 28 57
2008 AS-05 28 42 19 6 0 0 6 6 74 36
2008 AS-06 9 18 45 27 0 0 0 27 27 11
2008 AS-07 20 40 30 10 0 0 0 10 60 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 17 20 30 15 12 2 4 29 39 504
2017 AS-01 7 17 26 19 19 3 9 42 28 123
2017 AS-02 17 20 36 11 13 1 3 25 38 127
2017 AS-03 23 17 30 13 13 1 2 27 41 105
2017 AS-04 22 15 31 18 7 3 4 26 41 45
2017 AS-05 20 25 27 18 5 2 2 25 47 55
2017 AS-06 15 36 29 14 6 0 0 20 50 14
2017 AS-07 17 50 22 11 0 0 0 11 66 18
2014 AS 30 28 23 12 3 1 3 16 60 548
2014 AS-01 25 25 23 18 5 1 4 23 53 148
2014 AS-02 27 22 28 15 5 1 2 21 50 132
2014 AS-03 35 30 16 12 2 1 5 14 68 110
2014 AS-04 21 36 33 3 2 0 5 5 60 58
2014 AS-05 46 28 17 6 2 0 2 8 75 54
2014 AS-06 21 32 37 11 0 0 0 11 53 19
2014 AS-07 47 40 0 7 0 0 7 7 93 15
2011 AS 19 25 24 17 10 1 3 29 46 765
2011 AS-01 17 19 24 22 12 3 3 37 38 194
2011 AS-02 16 27 22 17 13 1 4 32 45 245
2011 AS-03 21 27 26 18 6 0 1 24 49 140
2011 AS-04 21 22 29 16 10 0 2 26 44 90
2011 AS-05 21 35 26 9 5 2 2 15 58 57
2011 AS-06 35 24 24 12 6 0 0 18 59 17
2011 AS-07 30 40 15 5 5 5 0 11 74 20
2008 AS 21 26 24 17 9 1 3 27 48 538
2008 AS-01 16 20 28 21 11 0 3 34 38 132
2008 AS-02 21 26 19 21 10 2 2 32 49 167
2008 AS-03 21 23 23 18 13 0 3 32 45 101
2008 AS-04 16 33 34 12 2 0 3 14 50 58
2008 AS-05 33 33 25 3 3 0 3 6 69 36
2008 AS-06 9 9 45 27 9 0 0 36 18 11
2008 AS-07 35 40 20 5 0 0 0 5 75 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 25 28 16 9 2 5 27 43 503
2017 AS-01 14 20 24 16 13 3 10 34 39 123
2017 AS-02 17 26 25 18 9 2 2 28 45 126
2017 AS-03 21 25 27 11 10 3 4 22 49 105
2017 AS-04 18 22 29 17 4 3 7 24 44 45
2017 AS-05 5 33 36 15 9 0 2 24 39 55
2017 AS-06 7 29 36 28 0 0 0 28 37 14
2017 AS-07 6 33 39 17 0 0 6 18 41 18
2014 AS 17 24 24 20 7 2 5 30 44 547
2014 AS-01 16 21 22 22 10 4 3 35 40 147
2014 AS-02 17 25 19 23 8 2 6 34 45 132
2014 AS-03 18 20 31 15 5 2 8 23 42 110
2014 AS-04 16 26 28 19 3 3 5 25 45 58
2014 AS-05 17 26 22 26 7 0 2 34 43 54
2014 AS-06 16 26 37 16 5 0 0 21 42 19
2014 AS-07 27 33 20 13 7 0 0 20 60 15
2011 AS 16 23 28 17 8 2 5 28 42 766
2011 AS-01 15 18 31 16 9 5 5 28 38 195
2011 AS-02 14 22 29 17 11 2 5 30 39 245
2011 AS-03 14 26 32 17 5 1 4 23 42 140
2011 AS-04 21 27 22 18 6 1 6 25 51 90
2011 AS-05 16 28 23 21 9 0 4 31 45 57
2011 AS-06 24 18 18 29 6 0 6 38 44 17
2011 AS-07 15 35 20 20 10 0 0 30 50 20
2008 AS 22 24 26 15 6 2 4 22 49 536
2008 AS-01 20 28 24 13 7 3 5 22 53 131
2008 AS-02 23 22 23 17 6 3 5 26 49 166
2008 AS-03 29 19 26 13 9 0 5 23 50 101
2008 AS-04 17 22 36 17 3 0 3 21 41 58
2008 AS-05 14 31 28 17 6 3 3 24 47 36
2008 AS-06 18 9 45 18 9 0 0 27 27 11
2008 AS-07 5 45 40 5 0 5 0 5 53 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 14 26 33 14 8 1 4 23 42 504
2017 AS-01 12 26 27 18 10 2 5 30 41 123
2017 AS-02 19 23 28 16 10 1 3 27 44 127
2017 AS-03 12 29 32 13 8 3 3 22 44 105
2017 AS-04 9 24 41 13 4 0 9 19 36 45
2017 AS-05 11 18 56 11 4 0 0 15 29 55
2017 AS-06 22 28 42 7 0 0 0 7 50 14
2017 AS-07 16 50 28 0 0 0 6 0 70 18
2014 AS 22 26 31 11 5 3 2 17 51 547
2014 AS-01 22 23 29 12 6 5 1 20 49 147
2014 AS-02 25 25 29 12 7 0 2 19 51 132
2014 AS-03 20 31 31 7 4 4 4 12 55 110
2014 AS-04 19 22 26 19 7 2 5 28 44 58
2014 AS-05 28 24 39 4 4 2 0 8 53 54
2014 AS-06 5 26 47 16 5 0 0 21 32 19
2014 AS-07 27 47 27 0 0 0 0 0 73 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 64 19 6 6 3 0 2 85 9 505
2017 AS-01 60 17 9 8 3 0 3 79 11 125
2017 AS-02 62 21 5 6 2 0 3 86 8 126
2017 AS-03 68 21 2 5 3 1 1 90 8 105
2017 AS-04 67 15 11 7 0 0 0 82 7 45
2017 AS-05 69 16 4 4 5 0 2 87 9 55
2017 AS-06 65 22 7 6 0 0 0 87 6 14
2017 AS-07 56 28 0 6 5 0 6 89 11 18
2014 AS 62 19 7 6 3 0 3 84 9 549
2014 AS-01 62 20 12 3 2 1 1 83 5 148
2014 AS-02 59 21 5 6 3 0 5 85 10 133
2014 AS-03 63 14 7 10 5 0 2 78 15 110
2014 AS-04 62 24 9 3 2 0 0 86 5 58
2014 AS-05 63 19 2 9 2 0 6 86 12 54
2014 AS-06 68 26 0 5 0 0 0 95 5 19
2014 AS-07 67 27 0 7 0 0 0 93 7 15
2011 AS 64 17 6 7 3 0 3 84 10 767
2011 AS-01 66 14 9 4 4 1 3 83 8 195
2011 AS-02 63 18 3 7 2 1 5 86 10 246
2011 AS-03 61 17 8 9 3 0 1 80 12 139
2011 AS-04 62 24 3 8 1 0 2 88 9 91
2011 AS-05 65 19 7 5 4 0 0 84 9 57
2011 AS-06 65 6 0 12 18 0 0 71 29 17
2011 AS-07 75 5 0 15 5 0 0 80 20 20
2008 AS 61 15 5 6 5 1 8 82 12 539
2008 AS-01 65 14 5 3 3 0 10 87 7 132
2008 AS-02 61 11 7 5 5 1 10 81 12 168
2008 AS-03 57 15 3 11 9 0 6 76 21 102
2008 AS-04 59 22 5 7 2 0 5 85 9 58
2008 AS-05 60 14 3 14 0 3 6 81 16 35
2008 AS-06 73 18 0 9 0 0 0 91 9 11
2008 AS-07 60 15 10 0 5 0 10 83 6 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 26 34 16 8 9 4 3 64 19 506
2017 AS-01 23 37 18 6 9 3 5 65 16 125
2017 AS-02 21 36 16 14 10 2 1 59 25 127
2017 AS-03 29 27 16 7 14 3 5 60 23 105
2017 AS-04 29 33 17 7 7 2 4 67 15 45
2017 AS-05 31 40 13 7 5 2 2 74 13 55
2017 AS-06 50 37 7 0 0 6 0 92 0 14
2017 AS-07 38 28 11 6 6 6 6 75 13 18
2014 AS 27 31 13 11 13 3 2 61 25 549
2014 AS-01 28 26 15 8 15 3 4 59 25 148
2014 AS-02 20 32 18 17 11 2 0 53 28 133
2014 AS-03 29 27 10 10 16 4 4 61 28 110
2014 AS-04 21 38 12 9 16 3 2 62 25 58
2014 AS-05 28 41 9 11 7 2 2 71 19 54
2014 AS-06 37 37 5 11 11 0 0 74 21 19
2014 AS-07 53 27 7 0 13 0 0 80 13 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 31 10 7 8 1 0 75 15 504
2017 AS-01 40 30 14 6 9 0 1 70 15 125
2017 AS-02 37 30 12 13 8 0 0 67 21 125
2017 AS-03 45 29 8 7 11 1 0 74 18 105
2017 AS-04 51 34 7 4 4 0 0 85 9 45
2017 AS-05 55 31 7 4 4 0 0 85 7 55
2017 AS-06 57 43 0 0 0 0 0 100 0 14
2017 AS-07 55 39 0 6 0 0 0 94 6 18
2014 AS 40 30 7 11 10 1 0 71 21 548
2014 AS-01 39 27 7 8 16 2 0 68 24 147
2014 AS-02 34 33 12 12 8 1 0 67 20 133
2014 AS-03 40 29 8 15 6 1 0 70 22 110
2014 AS-04 34 41 0 10 14 0 0 76 24 58
2014 AS-05 46 33 4 9 7 0 0 80 17 54
2014 AS-06 53 32 5 5 5 0 0 84 11 19
2014 AS-07 80 7 0 7 7 0 0 87 13 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 36 11 12 5 1 1 72 17 506
2017 AS-01 35 36 10 11 4 2 2 74 16 125
2017 AS-02 26 38 13 14 8 1 1 64 22 127
2017 AS-03 33 34 13 11 8 0 0 68 19 105
2017 AS-04 49 29 11 7 4 0 0 78 11 45
2017 AS-05 36 44 4 15 2 0 0 80 16 55
2017 AS-06 43 35 15 7 0 0 0 78 7 14
2017 AS-07 45 44 6 6 0 0 0 89 6 18
2014 AS 25 40 12 16 6 1 1 66 22 548
2014 AS-01 25 36 13 16 7 1 2 62 24 148
2014 AS-02 20 40 14 20 5 1 1 61 25 133
2014 AS-03 23 42 11 11 11 1 1 66 22 109
2014 AS-04 28 34 9 26 3 0 0 62 29 58
2014 AS-05 31 50 6 9 4 0 0 81 13 54
2014 AS-06 26 47 11 16 0 0 0 74 16 19
2014 AS-07 40 40 7 13 0 0 0 80 13 15
2011 AS 29 38 12 12 8 2 0 68 20 765
2011 AS-01 30 37 13 9 7 3 1 69 17 193
2011 AS-02 29 39 11 11 7 2 1 70 18 246
2011 AS-03 22 36 14 18 10 1 0 58 28 140
2011 AS-04 26 38 11 14 9 1 0 66 23 91
2011 AS-05 34 52 4 5 5 0 0 86 11 56
2011 AS-06 35 18 12 12 18 6 0 56 31 17
2011 AS-07 50 25 10 15 0 0 0 75 15 20
2008 AS 28 39 11 12 9 2 0 68 21 538
2008 AS-01 27 35 14 15 7 2 0 64 22 131
2008 AS-02 29 40 10 13 8 1 0 69 22 168
2008 AS-03 27 36 17 8 10 2 0 65 18 102
2008 AS-04 34 45 5 3 9 2 2 82 13 58
2008 AS-05 29 37 9 17 3 6 0 70 21 35
2008 AS-06 18 55 9 0 0 9 9 89 0 11
2008 AS-07 25 40 0 15 20 0 0 65 35 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 32 13 11 6 7 1 67 18 501
2017 AS-01 29 25 17 10 7 8 4 61 20 125
2017 AS-02 24 34 18 13 6 5 0 61 20 123
2017 AS-03 28 32 9 12 8 11 0 68 22 105
2017 AS-04 34 34 9 11 2 7 2 75 15 44
2017 AS-05 45 36 11 4 4 0 0 82 7 55
2017 AS-06 22 43 7 21 7 0 0 65 28 14
2017 AS-07 38 45 11 0 0 0 6 88 0 18
2014 AS 29 28 16 10 10 5 1 61 22 548
2014 AS-01 27 24 20 6 13 9 1 57 21 148
2014 AS-02 25 28 17 12 11 5 1 56 25 132
2014 AS-03 26 32 12 13 12 4 2 62 26 110
2014 AS-04 31 22 22 12 7 5 0 56 20 58
2014 AS-05 35 39 9 9 6 2 0 75 15 54
2014 AS-06 37 47 11 5 0 0 0 84 5 19
2014 AS-07 60 20 13 7 0 0 0 80 7 15
2011 AS 31 28 13 12 10 5 1 63 23 765
2011 AS-01 27 26 14 13 11 7 1 58 27 193
2011 AS-02 30 28 13 13 11 4 1 61 25 246
2011 AS-03 24 33 16 12 10 4 1 59 23 140
2011 AS-04 38 30 11 10 8 3 0 70 18 91
2011 AS-05 48 25 11 7 5 4 0 76 13 56
2011 AS-06 35 35 0 6 18 6 0 75 25 17
2011 AS-07 50 25 5 10 5 5 0 79 16 20
2008 AS 29 31 10 12 10 7 1 65 24 538
2008 AS-01 27 28 14 12 12 6 0 59 26 131
2008 AS-02 26 33 9 14 10 7 0 64 26 168
2008 AS-03 25 29 13 16 8 9 1 60 26 102
2008 AS-04 41 34 7 7 7 2 2 79 14 58
2008 AS-05 29 43 9 9 3 9 0 78 13 35
2008 AS-06 18 36 9 18 0 9 9 67 22 11
2008 AS-07 50 25 5 5 10 5 0 79 16 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 24 17 15 12 15 2 48 32 501
2017 AS-01 14 25 17 12 6 22 4 52 25 125
2017 AS-02 14 26 16 19 16 10 0 44 39 124
2017 AS-03 18 15 20 18 15 12 0 38 38 104
2017 AS-04 14 29 20 7 9 17 4 54 20 44
2017 AS-05 25 20 15 13 15 11 2 52 31 55
2017 AS-06 14 58 7 6 7 7 0 78 14 14
2017 AS-07 34 16 17 11 17 0 6 53 30 18
2014 AS 12 21 19 19 15 11 2 38 39 549
2014 AS-01 14 17 20 19 14 13 3 36 39 148
2014 AS-02 10 20 26 14 19 11 1 34 37 133
2014 AS-03 9 24 15 19 18 13 2 38 44 110
2014 AS-04 14 19 14 24 10 12 7 40 43 58
2014 AS-05 19 24 13 26 13 6 0 45 41 54
2014 AS-06 16 26 32 5 11 0 11 47 18 19
2014 AS-07 7 40 27 13 13 0 0 47 27 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 39 8 7 3 0 0 82 10 501
2017 AS-01 39 40 11 5 3 1 1 81 8 125
2017 AS-02 37 40 10 10 3 0 0 77 14 124
2017 AS-03 42 33 9 10 7 0 0 75 16 104
2017 AS-04 45 43 9 2 0 0 0 89 2 44
2017 AS-05 45 47 2 5 0 0 0 93 5 55
2017 AS-06 57 43 0 0 0 0 0 100 0 14
2017 AS-07 66 28 6 0 0 0 0 94 0 18
2014 AS 34 40 10 10 5 0 0 74 15 549
2014 AS-01 33 42 13 7 4 1 0 76 12 148
2014 AS-02 28 44 8 14 5 0 0 72 20 133
2014 AS-03 35 42 9 8 6 0 0 76 15 110
2014 AS-04 34 34 16 7 9 0 0 69 16 58
2014 AS-05 44 26 11 15 4 0 0 70 19 54
2014 AS-06 53 21 11 11 5 0 0 74 16 19
2014 AS-07 40 53 0 7 0 0 0 93 7 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 40 37 10 7 7 0 0 77 13 506
2017 AS-01 48 30 12 6 4 0 0 78 10 125
2017 AS-02 37 35 9 9 8 1 0 73 17 127
2017 AS-03 46 33 7 6 9 0 0 79 14 105
2017 AS-04 49 31 11 0 9 0 0 80 9 45
2017 AS-05 25 51 7 11 5 0 0 76 16 55
2017 AS-06 36 43 15 7 0 0 0 78 7 14
2017 AS-07 16 73 0 6 6 0 0 89 11 18
2014 AS 41 36 10 7 5 1 0 78 12 549
2014 AS-01 38 38 11 6 5 2 0 77 11 148
2014 AS-02 35 41 11 8 5 0 1 77 12 133
2014 AS-03 52 27 10 5 6 0 0 79 11 110
2014 AS-04 43 38 9 7 3 0 0 81 10 58
2014 AS-05 46 31 9 11 2 0 0 78 13 54
2014 AS-06 47 37 5 0 11 0 0 84 11 19
2014 AS-07 20 47 7 20 7 0 0 67 27 15
2011 AS 42 34 10 8 5 1 0 77 13 767
2011 AS-01 40 37 8 10 3 1 1 79 13 195
2011 AS-02 44 33 11 5 6 0 0 78 11 245
2011 AS-03 39 31 11 14 4 0 1 71 18 140
2011 AS-04 46 34 7 4 8 1 0 81 12 91
2011 AS-05 42 39 16 2 2 0 0 81 4 57
2011 AS-06 47 24 12 6 12 0 0 71 18 17
2011 AS-07 35 25 10 20 0 10 0 67 22 20
2008 AS 36 33 13 10 7 1 1 70 17 538
2008 AS-01 40 33 5 13 6 2 2 76 20 132
2008 AS-02 43 27 11 10 7 1 2 71 17 168
2008 AS-03 27 41 20 7 6 0 0 67 13 101
2008 AS-04 36 31 21 7 5 0 0 67 12 58
2008 AS-05 34 43 17 0 6 0 0 77 6 35
2008 AS-06 18 18 36 0 18 0 9 40 20 11
2008 AS-07 15 40 5 30 10 0 0 55 40 20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 28 11 6 5 2 1 77 11 504
2017 AS-01 52 25 12 4 3 2 2 80 8 123
2017 AS-02 44 28 14 7 6 1 0 72 13 127
2017 AS-03 52 23 9 7 8 2 0 77 15 105
2017 AS-04 55 27 4 7 5 2 0 84 12 45
2017 AS-05 38 36 13 5 4 4 0 77 9 55
2017 AS-06 36 44 0 7 0 13 0 92 8 14
2017 AS-07 33 51 6 11 0 0 0 83 11 18
2014 AS 45 30 10 7 5 2 1 77 12 549
2014 AS-01 41 34 10 7 5 3 1 78 12 148
2014 AS-02 44 25 15 10 5 1 1 70 14 133
2014 AS-03 48 35 4 5 5 3 1 86 10 110
2014 AS-04 47 28 10 7 7 2 0 75 14 58
2014 AS-05 52 26 11 7 4 0 0 78 11 54
2014 AS-06 47 37 0 11 5 0 0 84 16 19
2014 AS-07 47 27 20 0 7 0 0 73 7 15
2011 AS 45 28 11 7 5 2 1 75 13 766
2011 AS-01 45 29 12 7 4 3 0 77 11 194
2011 AS-02 43 32 11 6 6 1 0 77 12 245
2011 AS-03 46 23 9 14 6 1 1 71 20 140
2011 AS-04 43 29 15 2 9 0 2 73 11 91
2011 AS-05 53 21 16 2 4 4 2 78 6 57
2011 AS-06 47 24 6 12 12 0 0 71 24 17
2011 AS-07 30 40 5 10 5 10 0 78 17 20
2008 AS 40 30 11 9 6 3 1 73 16 539
2008 AS-01 38 36 10 8 4 5 0 78 12 132
2008 AS-02 45 23 10 8 8 4 2 72 17 168
2008 AS-03 35 36 10 9 7 2 1 74 16 102
2008 AS-04 43 33 7 10 5 2 0 77 16 58
2008 AS-05 34 37 14 11 0 3 0 74 12 35
2008 AS-06 36 9 36 0 9 9 0 50 10 11
2008 AS-07 45 20 15 20 0 0 0 65 20 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 33 11 6 6 1 1 77 12 506
2017 AS-01 49 26 11 3 7 2 2 78 11 125
2017 AS-02 38 37 11 7 7 0 0 75 14 127
2017 AS-03 49 26 10 7 8 0 0 75 14 105
2017 AS-04 49 35 4 5 4 2 0 86 9 45
2017 AS-05 38 38 13 7 4 0 0 76 11 55
2017 AS-06 28 57 7 7 0 0 0 85 7 14
2017 AS-07 28 55 11 6 0 0 0 83 6 18
2014 AS 42 33 9 9 5 1 0 76 15 549
2014 AS-01 38 36 11 6 6 2 0 76 12 148
2014 AS-02 40 32 9 12 6 2 0 73 18 133
2014 AS-03 50 34 7 5 5 0 0 84 9 110
2014 AS-04 38 36 9 12 5 0 0 74 17 58
2014 AS-05 46 30 7 13 4 0 0 76 17 54
2014 AS-06 53 32 5 5 5 0 0 84 11 19
2014 AS-07 53 20 7 13 7 0 0 73 20 15
2011 AS 42 32 10 10 5 0 1 75 15 767
2011 AS-01 40 34 9 10 5 2 1 76 15 195
2011 AS-02 42 33 10 9 6 0 0 75 15 245
2011 AS-03 41 26 11 14 6 0 1 68 20 140
2011 AS-04 44 34 11 5 4 0 1 79 10 91
2011 AS-05 54 21 11 9 5 0 0 75 14 57
2011 AS-06 59 18 6 6 12 0 0 76 18 17
2011 AS-07 20 55 10 10 5 0 0 75 15 20
2008 AS 39 31 11 10 7 0 1 71 18 537
2008 AS-01 39 33 10 10 7 1 1 73 17 132
2008 AS-02 41 25 14 9 8 1 2 68 17 167
2008 AS-03 41 38 7 9 6 0 0 78 15 101
2008 AS-04 41 28 12 12 7 0 0 69 19 58
2008 AS-05 40 31 11 14 3 0 0 71 17 35
2008 AS-06 36 27 9 18 9 0 0 64 27 11
2008 AS-07 20 45 10 10 15 0 0 65 25 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 77 15 3 2 2 0 2 94 3 505
2017 AS-01 77 18 2 2 2 0 0 95 3 125
2017 AS-02 73 16 6 0 1 0 4 93 1 127
2017 AS-03 83 12 1 1 1 0 3 97 2 105
2017 AS-04 82 14 2 2 0 0 0 95 2 44
2017 AS-05 78 11 2 2 5 0 2 91 7 55
2017 AS-06 87 7 0 6 0 0 0 94 6 14
2017 AS-07 56 23 0 11 5 0 6 83 17 18
2014 AS 75 14 5 1 1 0 3 93 2 549
2014 AS-01 72 18 5 1 1 1 3 93 1 148
2014 AS-02 71 16 8 1 0 0 5 91 1 133
2014 AS-03 80 11 3 2 1 0 4 94 3 110
2014 AS-04 78 14 2 5 2 0 0 91 7 58
2014 AS-05 78 11 6 0 0 0 6 94 0 54
2014 AS-06 89 11 0 0 0 0 0 100 0 19
2014 AS-07 80 13 0 7 0 0 0 93 7 15
2011 AS 79 11 3 2 2 1 3 93 4 767
2011 AS-01 78 11 4 2 2 1 2 92 4 195
2011 AS-02 78 11 2 2 2 0 4 94 4 245
2011 AS-03 76 15 4 1 1 0 1 93 3 140
2011 AS-04 79 14 1 0 1 1 3 98 1 91
2011 AS-05 84 7 4 4 2 0 0 91 5 57
2011 AS-06 94 0 0 6 0 0 0 94 6 17
2011 AS-07 80 10 0 5 5 0 0 90 10 20
2008 AS 76 7 4 3 1 0 8 91 4 538
2008 AS-01 74 9 6 0 1 0 10 92 1 132
2008 AS-02 76 5 5 1 1 1 10 91 3 168
2008 AS-03 77 9 1 6 3 0 4 90 9 101
2008 AS-04 79 7 5 3 2 0 3 89 5 58
2008 AS-05 80 6 0 9 0 0 6 91 9 35
2008 AS-06 91 9 0 0 0 0 0 100 0 11
2008 AS-07 65 5 10 0 5 0 15 82 6 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 24 8 6 7 4 5 77 14 504
2017 AS-01 52 15 12 6 7 2 7 73 14 124
2017 AS-02 51 20 9 9 6 2 4 75 16 127
2017 AS-03 44 29 6 3 7 8 3 83 11 104
2017 AS-04 44 29 7 7 5 7 2 80 12 45
2017 AS-05 44 25 9 5 7 4 5 76 14 55
2017 AS-06 29 50 0 13 7 0 0 79 21 14
2017 AS-07 50 22 6 6 0 6 11 87 7 18
2014 AS 46 24 8 5 10 3 5 76 16 549
2014 AS-01 48 25 8 4 6 3 5 80 11 148
2014 AS-02 48 25 6 3 12 2 5 78 16 133
2014 AS-03 47 25 6 3 9 4 6 80 13 110
2014 AS-04 50 16 10 7 14 0 3 68 21 58
2014 AS-05 43 20 13 11 9 2 2 65 21 54
2014 AS-06 37 32 0 16 11 0 5 72 28 19
2014 AS-07 27 13 13 7 20 0 20 50 33 15
2011 AS 41 26 11 7 8 4 2 72 16 768
2011 AS-01 41 26 13 5 8 4 3 72 13 195
2011 AS-02 45 26 10 7 7 4 2 74 15 246
2011 AS-03 39 29 11 7 9 3 1 72 17 140
2011 AS-04 37 21 15 10 12 3 1 61 23 91
2011 AS-05 46 30 5 7 5 4 4 81 13 57
2011 AS-06 41 12 29 6 6 0 6 56 13 17
2011 AS-07 20 40 0 10 10 15 5 75 25 20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 26 6 6 6 1 1 82 12 504
2017 AS-01 56 27 7 2 5 2 1 85 7 124
2017 AS-02 54 28 3 7 7 0 1 83 14 127
2017 AS-03 57 23 4 9 6 2 0 82 15 105
2017 AS-04 57 25 7 7 5 0 0 82 12 44
2017 AS-05 51 26 9 7 5 0 2 78 13 55
2017 AS-06 50 29 7 6 7 0 0 79 13 14
2017 AS-07 61 22 11 6 0 0 0 83 6 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 56 26 8 4 4 2 0 83 8 505
2017 AS-01 57 23 10 2 4 3 1 84 6 124
2017 AS-02 54 31 5 5 5 0 1 86 9 127
2017 AS-03 58 23 7 4 6 3 0 83 10 105
2017 AS-04 71 18 4 3 2 2 0 91 5 45
2017 AS-05 47 27 13 7 4 2 0 76 11 55
2017 AS-06 43 37 0 13 7 0 0 79 21 14
2017 AS-07 61 17 17 0 0 6 0 82 0 18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 52 29 8 6 5 1 1 81 11 505
2017 AS-01 57 27 7 3 3 0 2 86 6 124
2017 AS-02 46 35 7 5 6 0 1 82 11 127
2017 AS-03 54 22 6 9 8 2 0 78 16 105
2017 AS-04 66 18 4 7 4 0 0 84 11 45
2017 AS-05 45 27 18 5 4 0 0 73 9 55
2017 AS-06 36 58 0 6 0 0 0 94 6 14
2017 AS-07 44 34 6 11 6 0 0 78 17 18
2014 AS 50 27 12 6 5 0 0 77 11 549
2014 AS-01 51 26 12 5 5 1 0 78 11 148
2014 AS-02 48 23 17 8 5 0 0 71 12 133
2014 AS-03 55 27 10 4 5 0 0 82 8 110
2014 AS-04 52 28 9 7 5 0 0 79 12 58
2014 AS-05 52 31 9 6 2 0 0 83 7 54
2014 AS-06 47 42 0 0 11 0 0 89 11 19
2014 AS-07 47 27 13 7 7 0 0 73 13 15
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 35 13 11 4 5 7 68 17 151
2017 AS-02 22 31 10 21 5 5 5 59 29 19
2017 AS-03 37 34 9 3 6 6 6 80 10 35
2017 AS-04 37 37 9 0 5 5 9 85 5 22
2017 AS-05 10 30 15 28 3 5 10 47 35 40
2017 AS-06 33 59 8 0 0 0 0 92 0 12
2017 AS-07 18 35 18 6 6 6 12 64 14 17
2014 AS 31 32 12 13 5 1 6 67 19 160
2014 AS-02 23 23 14 23 14 0 5 48 38 22
2014 AS-03 30 36 12 12 3 0 6 71 16 33
2014 AS-04 33 38 8 8 4 0 8 77 14 24
2014 AS-05 32 34 7 16 2 2 7 73 20 44
2014 AS-06 27 27 27 7 7 0 7 57 14 15
2014 AS-07 38 15 31 15 0 0 0 54 15 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 23 37 17 11 6 5 0 64 18 506
2017 AS-01 32 39 16 4 4 4 1 75 8 125
2017 AS-02 21 36 20 10 8 5 0 60 19 127
2017 AS-03 25 38 10 12 6 8 1 69 20 105
2017 AS-04 29 31 20 11 4 5 0 63 16 45
2017 AS-05 13 38 16 18 9 5 0 54 29 55
2017 AS-06 7 44 21 21 0 7 0 55 22 14
2017 AS-07 17 34 27 22 0 0 0 51 22 18
2014 AS 20 36 19 12 8 4 0 59 21 548
2014 AS-01 25 33 19 10 8 4 1 61 19 148
2014 AS-02 17 39 20 14 7 3 0 58 22 132
2014 AS-03 17 42 16 10 10 5 0 62 21 110
2014 AS-04 19 34 19 9 10 7 2 58 21 58
2014 AS-05 20 33 19 20 6 2 0 55 26 54
2014 AS-06 26 32 16 16 5 5 0 61 22 19
2014 AS-07 20 40 7 13 13 7 0 64 29 15
2011 AS 23 35 17 9 10 6 1 61 20 765
2011 AS-01 27 31 16 7 9 7 2 64 18 194
2011 AS-02 24 36 16 9 9 7 0 64 19 245
2011 AS-03 17 33 20 15 11 4 0 52 27 140
2011 AS-04 23 37 14 9 10 5 1 65 20 91
2011 AS-05 23 39 18 9 9 4 0 64 18 57
2011 AS-06 12 29 41 0 12 6 0 44 13 17
2011 AS-07 21 37 26 11 5 0 0 58 16 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 22 36 22 11 7 3 0 59 18 506
2017 AS-01 34 36 18 6 4 1 2 72 10 125
2017 AS-02 19 38 20 12 9 3 0 58 22 127
2017 AS-03 24 30 23 10 9 5 0 57 19 105
2017 AS-04 16 42 29 7 7 0 0 58 14 45
2017 AS-05 9 36 25 20 7 2 0 46 28 55
2017 AS-06 7 44 28 13 0 7 0 55 14 14
2017 AS-07 22 22 27 28 0 0 0 45 28 18
2014 AS 18 37 20 14 9 2 0 56 24 548
2014 AS-01 19 35 19 15 9 2 1 56 25 148
2014 AS-02 19 36 23 11 10 2 0 55 22 132
2014 AS-03 15 44 16 15 7 4 0 60 23 110
2014 AS-04 17 43 17 9 12 2 0 61 21 58
2014 AS-05 15 33 19 22 11 0 0 48 33 54
2014 AS-06 26 21 21 26 5 0 0 47 32 19
2014 AS-07 13 53 7 7 20 0 0 67 27 15
2011 AS 22 38 16 11 10 4 0 62 22 765
2011 AS-01 23 36 18 9 9 5 1 62 19 194
2011 AS-02 20 42 14 11 8 4 0 65 20 245
2011 AS-03 18 34 18 16 12 1 0 53 29 140
2011 AS-04 25 38 11 11 11 3 0 66 23 91
2011 AS-05 23 40 16 7 9 5 0 67 17 57
2011 AS-06 24 29 18 6 24 0 0 53 29 17
2011 AS-07 26 26 32 16 0 0 0 53 16 19
2008 AS 23 37 19 9 9 3 0 62 18 536
2008 AS-01 21 39 20 8 10 2 0 61 19 132
2008 AS-02 23 35 20 10 8 4 0 60 19 166
2008 AS-03 26 31 20 10 11 1 1 59 21 102
2008 AS-04 22 45 16 9 3 5 0 71 13 58
2008 AS-05 20 43 23 9 3 3 0 65 12 35
2008 AS-06 20 50 10 10 10 0 0 70 20 10
2008 AS-07 25 30 15 15 15 0 0 55 30 20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 35 23 15 6 5 0 53 23 502
2017 AS-01 23 43 19 8 4 2 1 68 13 123
2017 AS-02 12 32 24 20 7 6 0 47 28 126
2017 AS-03 19 30 21 13 10 8 0 52 25 105
2017 AS-04 13 34 31 13 4 4 0 49 19 45
2017 AS-05 7 30 31 22 9 0 0 37 31 54
2017 AS-06 0 57 29 0 0 13 0 66 0 14
2017 AS-07 0 45 22 34 0 0 0 45 34 18
2014 AS 12 34 22 18 9 4 0 49 29 548
2014 AS-01 14 33 21 16 9 7 1 51 26 148
2014 AS-02 11 34 24 19 8 4 0 46 28 132
2014 AS-03 12 33 20 23 8 5 0 47 32 110
2014 AS-04 14 36 22 10 14 3 0 52 25 58
2014 AS-05 9 33 26 20 11 0 0 43 31 54
2014 AS-06 21 26 21 26 5 0 0 47 32 19
2014 AS-07 13 47 13 13 13 0 0 60 27 15
2011 AS 14 39 19 13 9 6 0 56 24 765
2011 AS-01 14 38 22 8 10 7 1 57 20 194
2011 AS-02 15 41 16 14 8 7 0 59 24 246
2011 AS-03 10 33 18 22 10 7 0 47 34 138
2011 AS-04 15 37 20 11 11 5 0 56 23 91
2011 AS-05 9 53 19 9 5 5 0 65 15 57
2011 AS-06 18 41 18 6 12 6 0 63 19 17
2011 AS-07 20 35 15 30 0 0 0 55 30 20
2008 AS 12 37 20 17 8 5 0 52 27 538
2008 AS-01 13 35 23 19 7 4 0 50 27 132
2008 AS-02 14 30 19 19 7 11 0 50 30 167
2008 AS-03 12 38 21 14 12 2 2 52 27 102
2008 AS-04 16 48 14 16 3 3 0 66 20 58
2008 AS-05 9 43 26 17 3 3 0 53 21 35
2008 AS-06 9 45 18 18 9 0 0 55 27 11
2008 AS-07 0 55 20 5 20 0 0 55 25 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 31 19 13 10 8 0 54 25 506
2017 AS-01 29 33 16 7 8 7 0 66 16 125
2017 AS-02 16 31 21 12 14 6 0 50 28 127
2017 AS-03 19 26 16 15 11 12 0 51 30 105
2017 AS-04 15 38 20 20 7 0 0 54 27 45
2017 AS-05 13 26 27 13 11 11 0 43 27 55
2017 AS-06 7 65 7 7 0 13 0 83 8 14
2017 AS-07 17 28 23 17 6 10 0 50 25 18
2014 AS 14 29 18 19 13 6 0 47 34 548
2014 AS-01 20 28 17 11 17 6 1 51 30 148
2014 AS-02 16 21 18 27 13 5 0 39 42 132
2014 AS-03 5 40 18 17 10 9 0 50 30 110
2014 AS-04 16 29 24 17 12 2 0 46 30 58
2014 AS-05 13 26 19 28 11 4 0 40 40 54
2014 AS-06 21 37 16 21 5 0 0 58 26 19
2014 AS-07 0 53 20 7 20 0 0 53 27 15
2011 AS 19 37 17 11 9 7 0 60 21 765
2011 AS-01 19 33 21 8 8 10 1 58 18 194
2011 AS-02 20 38 16 10 9 7 0 62 21 246
2011 AS-03 10 36 20 14 12 9 0 50 29 138
2011 AS-04 23 37 14 14 10 1 0 61 24 91
2011 AS-05 21 47 12 9 7 4 0 71 16 57
2011 AS-06 35 35 12 6 12 0 0 71 18 17
2011 AS-07 25 45 15 10 0 5 0 74 11 20
2008 AS 18 32 16 14 11 8 0 55 28 539
2008 AS-01 19 30 16 17 12 6 0 52 31 132
2008 AS-02 18 26 15 16 11 14 1 51 31 168
2008 AS-03 20 31 16 16 13 5 0 54 30 102
2008 AS-04 24 38 19 7 7 5 0 65 15 58
2008 AS-05 14 46 14 9 6 11 0 68 16 35
2008 AS-06 0 55 9 27 9 0 0 55 36 11
2008 AS-07 10 45 15 15 10 5 0 58 26 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 37 17 18 9 2 0 56 27 504
2017 AS-01 30 36 13 12 6 2 1 68 19 125
2017 AS-02 15 39 19 16 9 2 0 54 26 127
2017 AS-03 17 33 15 20 12 3 0 51 33 104
2017 AS-04 13 38 15 25 7 2 0 52 32 45
2017 AS-05 7 38 25 20 7 2 0 46 28 55
2017 AS-06 14 64 15 7 0 0 0 78 7 14
2017 AS-07 6 34 16 34 11 0 0 39 45 18
2014 AS 14 35 20 18 12 1 0 50 30 548
2014 AS-01 18 33 20 12 14 1 1 52 27 148
2014 AS-02 12 29 22 20 16 2 0 42 36 132
2014 AS-03 12 43 19 17 6 3 0 56 24 110
2014 AS-04 14 36 16 22 12 0 0 50 34 58
2014 AS-05 13 43 15 19 11 0 0 56 30 54
2014 AS-06 5 42 37 11 5 0 0 47 16 19
2014 AS-07 7 40 20 27 0 0 7 50 29 15
2011 AS 16 38 15 18 11 2 0 55 30 764
2011 AS-01 19 37 13 17 10 4 0 58 28 193
2011 AS-02 15 41 16 17 10 1 0 57 27 246
2011 AS-03 9 38 19 20 13 2 0 47 33 138
2011 AS-04 19 35 11 23 11 1 0 54 34 91
2011 AS-05 21 37 16 14 11 2 0 59 25 57
2011 AS-06 18 29 12 29 12 0 0 47 41 17
2011 AS-07 15 45 10 30 0 0 0 60 30 20
2008 AS 16 36 13 23 9 3 0 54 33 537
2008 AS-01 15 36 16 20 10 2 0 53 31 132
2008 AS-02 19 34 11 23 10 4 0 55 34 167
2008 AS-03 19 29 14 28 7 3 0 49 36 102
2008 AS-04 14 49 11 16 9 2 0 64 25 57
2008 AS-05 11 40 14 29 6 0 0 51 34 35
2008 AS-06 9 27 18 36 0 9 0 40 40 11
2008 AS-07 0 50 15 25 10 0 0 50 35 20
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 49 16 6 3 1 0 75 9 506
2017 AS-01 37 46 10 4 1 1 2 85 5 125
2017 AS-02 20 47 20 8 4 1 0 68 12 127
2017 AS-03 24 51 18 4 3 1 0 75 7 105
2017 AS-04 29 45 13 11 2 0 0 74 13 45
2017 AS-05 16 54 24 4 2 0 0 71 5 55
2017 AS-06 22 65 0 13 0 0 0 87 13 14
2017 AS-07 17 61 17 6 0 0 0 78 6 18
2014 AS 24 43 20 6 4 3 0 69 11 547
2014 AS-01 28 41 19 2 7 3 0 71 10 148
2014 AS-02 23 36 22 12 4 4 0 61 16 133
2014 AS-03 26 44 19 5 4 3 0 72 8 109
2014 AS-04 22 45 28 2 3 0 0 67 5 58
2014 AS-05 17 51 21 6 2 2 2 71 8 53
2014 AS-06 16 74 0 11 0 0 0 89 11 19
2014 AS-07 27 60 0 7 7 0 0 87 13 15
2011 AS 30 46 13 6 3 2 0 77 10 767
2011 AS-01 35 41 13 6 4 1 1 76 10 194
2011 AS-02 31 47 13 4 3 2 0 79 7 246
2011 AS-03 24 43 18 9 4 3 0 68 13 140
2011 AS-04 27 53 9 5 5 0 0 80 11 91
2011 AS-05 35 44 9 7 0 5 0 83 7 57
2011 AS-06 29 35 18 12 6 0 0 65 18 17
2011 AS-07 15 75 5 5 0 0 0 90 5 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 49 14 4 1 4 0 80 6 504
2017 AS-01 39 41 10 6 1 2 1 83 7 125
2017 AS-02 26 45 20 2 3 4 0 74 6 126
2017 AS-03 22 60 8 6 1 4 0 85 7 104
2017 AS-04 29 47 22 0 0 2 0 77 0 45
2017 AS-05 22 51 18 5 0 4 0 75 6 55
2017 AS-06 22 64 15 0 0 0 0 85 0 14
2017 AS-07 38 45 6 6 0 6 0 88 6 18
2014 AS 27 47 15 4 2 5 0 78 6 548
2014 AS-01 26 45 14 5 3 8 0 76 9 148
2014 AS-02 23 49 20 3 2 3 0 74 5 133
2014 AS-03 31 45 12 6 2 4 0 79 8 110
2014 AS-04 29 45 17 0 2 7 0 80 2 58
2014 AS-05 24 48 15 4 0 7 2 80 4 54
2014 AS-06 17 56 17 6 6 0 0 72 11 18
2014 AS-07 47 47 7 0 0 0 0 93 0 15
2011 AS 27 43 15 6 3 5 1 75 10 767
2011 AS-01 31 40 14 2 5 6 2 77 7 194
2011 AS-02 28 46 12 6 2 4 0 79 9 246
2011 AS-03 21 41 20 10 3 6 0 65 14 140
2011 AS-04 24 43 14 7 7 5 0 71 14 91
2011 AS-05 28 44 16 4 0 9 0 79 4 57
2011 AS-06 35 35 18 12 0 0 0 71 12 17
2011 AS-07 15 65 10 10 0 0 0 80 10 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 40 11 9 5 4 1 74 15 503
2017 AS-01 34 36 10 10 5 5 1 74 15 125
2017 AS-02 28 40 12 12 5 2 1 71 17 126
2017 AS-03 32 34 10 10 8 6 1 71 19 104
2017 AS-04 27 49 11 4 4 2 2 79 9 45
2017 AS-05 31 49 7 4 2 7 0 86 6 55
2017 AS-06 22 65 7 0 6 0 0 87 6 14
2017 AS-07 46 30 0 18 6 0 0 76 24 17
2014 AS 31 41 11 9 5 3 1 74 15 549
2014 AS-01 32 37 7 11 9 4 0 71 21 148
2014 AS-02 27 41 13 13 5 2 0 69 18 133
2014 AS-03 26 51 12 4 4 3 1 80 8 110
2014 AS-04 40 38 5 3 7 2 5 83 11 58
2014 AS-05 33 37 15 9 4 2 0 72 13 54
2014 AS-06 37 53 11 0 0 0 0 89 0 19
2014 AS-07 27 47 13 13 0 0 0 73 13 15
2011 AS 37 33 11 7 6 5 1 75 14 765
2011 AS-01 31 38 10 7 6 7 1 75 14 194
2011 AS-02 40 32 11 8 5 4 0 75 13 245
2011 AS-03 34 27 14 10 9 5 1 65 20 140
2011 AS-04 34 40 6 6 6 8 1 82 12 90
2011 AS-05 40 39 9 5 4 4 0 82 9 57
2011 AS-06 65 6 12 6 6 6 0 75 13 17
2011 AS-07 60 25 10 0 5 0 0 85 5 20
2008 AS 34 34 13 8 6 3 2 71 15 537
2008 AS-01 24 37 14 7 8 5 5 68 17 132
2008 AS-02 33 33 16 8 7 3 1 68 16 166
2008 AS-03 39 34 10 11 2 2 2 77 13 102
2008 AS-04 41 34 9 7 3 3 2 80 11 58
2008 AS-05 40 40 14 3 3 0 0 80 6 35
2008 AS-06 36 18 18 18 9 0 0 55 27 11
2008 AS-07 55 15 10 15 5 0 0 70 20 20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 38 19 10 5 6 1 63 16 505
2017 AS-01 22 32 21 7 8 9 2 60 17 125
2017 AS-02 22 35 23 9 4 5 2 61 14 127
2017 AS-03 23 38 12 11 8 8 1 67 21 105
2017 AS-04 23 46 27 5 0 0 0 69 5 44
2017 AS-05 18 49 16 11 4 2 0 69 15 55
2017 AS-06 14 58 7 15 6 0 0 72 21 14
2017 AS-07 22 34 21 17 0 6 0 59 18 18
2014 AS 19 33 19 13 7 7 1 57 22 549
2014 AS-01 17 31 19 12 8 13 1 55 23 148
2014 AS-02 18 35 20 15 8 3 1 55 24 133
2014 AS-03 19 29 22 16 4 8 2 54 22 110
2014 AS-04 24 33 17 12 7 5 2 61 20 58
2014 AS-05 17 37 19 15 7 4 2 57 24 54
2014 AS-06 32 37 21 5 0 5 0 72 6 19
2014 AS-07 7 67 0 20 7 0 0 73 27 15
2011 AS 18 33 20 11 7 8 2 57 20 764
2011 AS-01 18 26 24 9 6 15 2 53 18 193
2011 AS-02 16 36 18 13 9 7 2 57 24 245
2011 AS-03 17 31 22 14 9 5 1 52 24 140
2011 AS-04 25 36 15 8 4 9 2 69 14 91
2011 AS-05 19 37 21 12 5 4 2 59 19 57
2011 AS-06 24 41 24 6 6 0 0 65 12 17
2011 AS-07 21 58 11 11 0 0 0 79 11 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 13 23 19 16 13 12 4 43 34 506
2017 AS-01 19 23 21 9 15 9 5 49 27 125
2017 AS-02 12 20 25 19 10 12 2 37 33 127
2017 AS-03 16 22 12 16 13 16 4 48 37 105
2017 AS-04 14 31 20 9 16 7 4 50 28 45
2017 AS-05 9 24 15 24 13 13 4 39 43 55
2017 AS-06 0 37 14 29 7 13 0 42 42 14
2017 AS-07 0 33 22 17 11 0 17 39 34 18
2014 AS 13 21 16 18 20 9 1 39 43 549
2014 AS-01 16 22 14 14 24 9 2 42 42 148
2014 AS-02 11 21 18 21 14 14 1 38 41 133
2014 AS-03 9 25 17 14 25 9 1 37 43 110
2014 AS-04 17 17 16 24 19 5 2 37 46 58
2014 AS-05 15 19 17 24 20 4 2 35 47 54
2014 AS-06 11 16 21 21 16 16 0 31 44 19
2014 AS-07 27 20 13 20 13 0 7 50 36 15
2011 AS 13 23 18 16 17 11 2 41 38 766
2011 AS-01 13 24 18 11 16 16 2 46 33 194
2011 AS-02 12 27 18 17 17 7 1 42 38 246
2011 AS-03 9 20 19 19 21 9 2 33 46 140
2011 AS-04 19 22 18 12 12 13 4 49 29 91
2011 AS-05 16 11 26 23 9 11 5 31 38 57
2011 AS-06 18 18 6 12 24 24 0 46 46 17
2011 AS-07 16 21 16 32 11 0 5 39 44 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 48 28 8 6 3 1 5 82 9 505
2017 AS-01 51 23 10 5 3 2 6 81 9 125
2017 AS-02 44 32 7 8 2 1 6 82 10 127
2017 AS-03 48 30 6 4 4 2 7 86 8 105
2017 AS-04 53 31 14 0 0 0 2 86 0 44
2017 AS-05 44 25 11 11 7 0 2 70 19 55
2017 AS-06 57 29 7 0 6 0 0 87 6 14
2017 AS-07 39 34 6 5 11 0 6 77 17 18
2014 AS 48 25 11 8 3 1 4 77 11 548
2014 AS-01 48 20 16 6 3 2 4 72 10 147
2014 AS-02 44 29 11 8 2 0 6 78 10 133
2014 AS-03 48 25 8 8 4 2 5 79 13 110
2014 AS-04 53 26 10 7 3 0 0 79 10 58
2014 AS-05 50 26 9 7 2 0 6 80 10 54
2014 AS-06 47 42 5 5 0 0 0 89 5 19
2014 AS-07 47 27 7 20 0 0 0 73 20 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 58 28 5 3 1 2 2 90 4 506
2017 AS-01 63 24 7 2 2 2 0 89 4 125
2017 AS-02 58 30 5 2 0 2 3 93 2 127
2017 AS-03 61 25 8 2 0 4 1 90 2 105
2017 AS-04 54 35 4 2 2 0 2 91 5 45
2017 AS-05 55 29 4 5 4 0 4 87 9 55
2017 AS-06 50 37 0 0 6 0 7 94 6 14
2017 AS-07 39 44 0 6 0 0 11 94 6 18
2014 AS 61 26 6 2 1 2 2 90 4 548
2014 AS-01 64 20 9 2 1 2 1 87 4 148
2014 AS-02 59 25 10 2 1 0 4 88 2 133
2014 AS-03 55 32 3 2 4 3 2 91 6 110
2014 AS-04 68 23 4 5 0 0 0 91 5 57
2014 AS-05 59 28 6 2 2 0 4 90 4 54
2014 AS-06 53 37 5 0 0 5 0 94 0 19
2014 AS-07 60 27 0 7 0 7 0 93 7 15
2011 AS 71 19 4 2 2 1 2 92 3 766
2011 AS-01 69 20 3 2 2 2 3 94 4 195
2011 AS-02 72 17 4 1 2 2 2 92 3 245
2011 AS-03 71 17 6 3 2 1 0 88 5 139
2011 AS-04 71 20 3 2 0 1 2 94 2 91
2011 AS-05 77 19 2 2 0 0 0 96 2 57
2011 AS-06 65 18 12 0 6 0 0 82 6 17
2011 AS-07 65 35 0 0 0 0 0 100 0 20
2008 AS 68 20 5 2 1 1 3 92 3 539
2008 AS-01 68 18 8 2 1 1 4 90 2 131
2008 AS-02 67 20 6 2 1 2 2 91 3 168
2008 AS-03 76 14 4 2 2 0 2 92 4 102
2008 AS-04 71 24 3 0 0 0 2 96 0 58
2008 AS-05 61 25 3 6 0 0 6 91 6 36
2008 AS-06 55 27 0 9 0 0 9 90 10 11
2008 AS-07 50 40 10 0 0 0 0 90 0 20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 39 14 8 7 4 0 69 16 502
2017 AS-01 35 36 16 4 7 1 2 72 12 123
2017 AS-02 26 36 15 11 9 3 0 64 21 127
2017 AS-03 25 37 12 12 8 8 0 67 21 104
2017 AS-04 35 36 15 4 7 2 0 73 11 45
2017 AS-05 22 51 20 7 0 0 0 73 7 55
2017 AS-06 28 51 0 7 13 0 0 79 21 14
2017 AS-07 22 50 17 6 0 6 0 76 6 18
2014 AS 23 36 13 13 12 3 0 61 26 549
2014 AS-01 32 31 9 9 16 2 1 65 25 148
2014 AS-02 20 35 12 17 14 2 0 56 32 133
2014 AS-03 15 47 12 15 6 5 0 66 22 110
2014 AS-04 26 36 16 14 5 3 0 64 20 58
2014 AS-05 20 35 15 17 11 2 0 57 28 54
2014 AS-06 16 37 26 16 5 0 0 53 21 19
2014 AS-07 33 27 13 13 13 0 0 60 27 15
2011 AS 30 36 12 10 9 3 0 68 20 767
2011 AS-01 31 34 12 8 12 2 1 67 21 195
2011 AS-02 31 30 13 13 10 3 0 63 24 245
2011 AS-03 20 44 14 12 6 4 0 67 19 140
2011 AS-04 33 40 9 10 7 2 0 74 17 91
2011 AS-05 37 42 9 5 4 4 0 82 9 57
2011 AS-06 24 41 12 18 6 0 0 65 24 17
2011 AS-07 40 45 10 0 5 0 0 85 5 20
2008 AS 30 37 16 9 8 1 0 67 17 538
2008 AS-01 31 34 15 10 8 2 0 66 19 130
2008 AS-02 35 39 13 7 7 1 0 74 13 168
2008 AS-03 25 37 19 10 9 1 0 62 19 102
2008 AS-04 33 31 19 9 7 2 0 65 16 58
2008 AS-05 19 53 14 6 6 3 0 74 11 36
2008 AS-06 27 18 36 9 9 0 0 45 18 11
2008 AS-07 25 35 15 20 5 0 0 60 25 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 31 15 16 12 3 1 55 30 506
2017 AS-01 25 33 10 13 15 2 2 60 29 125
2017 AS-02 21 23 17 18 17 3 1 45 37 127
2017 AS-03 24 35 10 14 10 5 1 63 26 105
2017 AS-04 20 45 11 13 7 4 0 67 21 45
2017 AS-05 20 35 22 18 4 2 0 56 22 55
2017 AS-06 15 43 22 7 13 0 0 57 21 14
2017 AS-07 16 17 17 34 6 6 6 37 44 18
2014 AS 17 23 14 20 22 3 1 42 44 549
2014 AS-01 18 24 11 13 28 2 3 44 44 148
2014 AS-02 19 17 10 26 23 4 1 38 52 133
2014 AS-03 11 30 15 19 21 4 0 42 42 110
2014 AS-04 19 12 22 22 21 3 0 32 45 58
2014 AS-05 20 28 15 22 13 0 2 49 36 54
2014 AS-06 16 32 16 32 5 0 0 47 37 19
2014 AS-07 13 27 13 20 20 0 7 43 43 15
2011 AS 18 29 14 17 17 3 1 49 36 767
2011 AS-01 15 26 17 12 22 5 2 45 37 195
2011 AS-02 19 27 13 20 18 2 0 48 39 245
2011 AS-03 10 27 15 25 19 2 1 39 46 140
2011 AS-04 29 32 12 14 12 1 0 61 27 91
2011 AS-05 23 44 11 7 7 5 4 73 15 57
2011 AS-06 18 24 24 24 6 0 6 44 31 17
2011 AS-07 20 35 10 20 10 5 0 58 32 20
2008 AS 18 37 15 15 11 2 1 57 27 540
2008 AS-01 18 36 17 12 14 2 1 55 27 132
2008 AS-02 17 39 18 15 8 2 1 58 23 168
2008 AS-03 19 39 14 14 14 1 0 58 28 102
2008 AS-04 22 38 10 16 7 3 3 65 24 58
2008 AS-05 19 39 14 14 8 0 6 62 24 36
2008 AS-06 18 27 9 36 0 9 0 50 40 11
2008 AS-07 10 25 15 25 25 0 0 35 50 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 35 25 9 5 6 1 58 15 505
2017 AS-01 29 26 25 7 6 5 2 59 14 124
2017 AS-02 12 33 34 9 5 7 0 48 15 127
2017 AS-03 21 32 23 11 6 6 1 57 18 105
2017 AS-04 18 44 17 9 7 5 0 65 16 45
2017 AS-05 16 49 16 7 4 7 0 71 12 55
2017 AS-06 22 57 0 7 0 13 0 92 8 14
2017 AS-07 22 51 21 0 6 0 0 73 6 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 43 13 4 3 4 0 79 7 505
2017 AS-01 36 40 13 3 3 5 0 80 7 125
2017 AS-02 33 45 15 1 3 3 0 81 4 126
2017 AS-03 37 37 13 7 3 3 0 76 10 105
2017 AS-04 31 48 11 5 2 3 0 82 7 45
2017 AS-05 31 46 15 5 2 2 0 78 7 55
2017 AS-06 37 50 7 0 0 6 0 92 0 14
2017 AS-07 33 45 17 0 0 6 0 82 0 18
2014 AS 38 35 14 4 4 5 0 77 9 549
2014 AS-01 41 30 11 2 8 7 0 77 11 148
2014 AS-02 35 32 20 5 4 5 1 70 9 133
2014 AS-03 39 38 12 5 3 3 0 79 8 110
2014 AS-04 38 40 10 5 2 5 0 82 7 58
2014 AS-05 41 33 15 4 2 6 0 78 6 54
2014 AS-06 26 63 0 11 0 0 0 89 11 19
2014 AS-07 33 40 27 0 0 0 0 73 0 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 45 12 4 2 2 0 81 7 504
2017 AS-01 42 40 9 3 4 2 0 84 7 124
2017 AS-02 35 46 12 5 2 1 0 82 6 126
2017 AS-03 32 48 12 5 2 2 0 81 7 105
2017 AS-04 31 53 7 7 0 3 0 86 7 45
2017 AS-05 31 40 16 5 4 4 0 74 9 55
2017 AS-06 36 44 15 0 0 6 0 84 0 14
2017 AS-07 21 56 11 6 6 0 0 78 11 18
2014 AS 36 38 12 5 5 4 0 77 10 549
2014 AS-01 43 31 7 6 8 6 0 78 14 148
2014 AS-02 34 37 14 6 5 5 0 75 11 133
2014 AS-03 35 39 15 4 6 0 0 75 10 110
2014 AS-04 31 43 12 7 2 5 0 78 9 58
2014 AS-05 39 43 15 0 2 2 0 83 2 54
2014 AS-06 37 47 11 5 0 0 0 84 5 19
2014 AS-07 20 60 20 0 0 0 0 80 0 15
2011 AS 35 39 13 7 4 2 0 76 11 763
2011 AS-01 34 37 15 6 5 3 1 73 12 194
2011 AS-02 39 36 12 7 4 1 0 76 12 245
2011 AS-03 27 45 15 7 3 3 0 74 10 138
2011 AS-04 39 36 11 9 4 1 0 75 13 90
2011 AS-05 32 49 9 4 5 2 0 82 9 57
2011 AS-06 41 41 0 0 18 0 0 82 18 17
2011 AS-07 40 50 10 0 0 0 0 90 0 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 42 11 3 2 0 0 84 5 505
2017 AS-01 50 33 10 3 2 0 1 84 6 125
2017 AS-02 39 46 9 4 3 0 0 84 7 126
2017 AS-03 40 44 11 4 1 0 0 84 5 105
2017 AS-04 44 49 4 0 2 0 0 94 2 45
2017 AS-05 40 36 16 2 5 0 0 76 7 55
2017 AS-06 37 56 7 0 0 0 0 93 0 14
2017 AS-07 38 56 6 0 0 0 0 94 0 18
2014 AS 39 38 14 6 3 0 0 77 9 549
2014 AS-01 41 36 9 7 6 1 1 77 13 148
2014 AS-02 33 41 16 8 1 1 0 75 9 133
2014 AS-03 38 40 14 5 3 0 0 78 8 110
2014 AS-04 38 33 21 2 7 0 0 71 9 58
2014 AS-05 43 37 15 4 2 0 0 80 6 54
2014 AS-06 42 47 0 11 0 0 0 89 11 19
2014 AS-07 60 27 13 0 0 0 0 87 0 15
2011 AS 44 36 11 4 4 1 0 81 8 764
2011 AS-01 44 35 12 5 4 1 0 79 9 193
2011 AS-02 45 36 11 3 4 1 0 82 7 246
2011 AS-03 38 37 15 5 4 0 1 76 9 138
2011 AS-04 53 29 7 3 7 2 0 83 10 91
2011 AS-05 40 44 5 5 2 4 0 87 7 57
2011 AS-06 53 18 12 0 18 0 0 71 18 17
2011 AS-07 40 50 5 5 0 0 0 90 5 20
2008 AS 35 42 12 6 3 1 0 79 9 538
2008 AS-01 34 38 14 11 3 0 0 72 14 132
2008 AS-02 39 40 11 4 4 2 1 81 7 167
2008 AS-03 33 49 11 4 3 0 0 82 7 102
2008 AS-04 41 43 9 3 0 3 0 88 4 58
2008 AS-05 29 51 17 3 0 0 0 80 3 35
2008 AS-06 27 36 27 9 0 0 0 64 9 11
2008 AS-07 25 50 5 20 0 0 0 75 20 20

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 37 17 6 5 0 0 71 12 505
2017 AS-01 45 28 17 3 6 0 1 74 9 125
2017 AS-02 30 43 16 6 5 1 0 73 11 126
2017 AS-03 29 38 17 9 6 1 0 68 14 105
2017 AS-04 38 33 16 7 7 0 0 71 13 45
2017 AS-05 29 36 22 5 7 0 0 65 13 55
2017 AS-06 29 50 21 0 0 0 0 79 0 14
2017 AS-07 17 55 11 17 0 0 0 72 17 18
2014 AS 23 38 18 12 8 1 0 62 20 548
2014 AS-01 27 35 18 10 8 1 1 63 19 148
2014 AS-02 18 39 18 14 8 2 0 59 23 132
2014 AS-03 23 48 13 12 5 0 0 71 16 110
2014 AS-04 34 21 21 16 9 0 0 55 24 58
2014 AS-05 19 37 22 15 6 2 0 57 21 54
2014 AS-06 32 32 21 5 11 0 0 63 16 19
2014 AS-07 13 53 20 0 13 0 0 67 13 15
2011 AS 31 35 19 6 7 1 0 67 13 766
2011 AS-01 36 32 17 6 7 2 0 69 13 195
2011 AS-02 29 37 21 5 7 1 0 67 12 245
2011 AS-03 27 35 20 10 7 1 0 62 17 139
2011 AS-04 33 37 18 4 7 1 0 71 11 91
2011 AS-05 30 40 19 5 5 0 0 70 11 57
2011 AS-06 24 24 24 12 18 0 0 47 29 17
2011 AS-07 40 35 10 10 5 0 0 75 15 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 40 15 7 4 0 0 74 11 504
2017 AS-01 44 34 14 3 4 1 0 79 7 125
2017 AS-02 34 39 17 6 4 0 0 73 10 126
2017 AS-03 30 43 13 12 2 1 0 74 14 104
2017 AS-04 33 40 18 0 7 0 2 75 7 45
2017 AS-05 29 38 18 7 7 0 0 67 15 55
2017 AS-06 29 50 21 0 0 0 0 79 0 14
2017 AS-07 17 55 6 22 0 0 0 72 22 18
2014 AS 23 40 17 11 7 1 0 65 18 547
2014 AS-01 26 38 15 12 8 1 1 65 20 147
2014 AS-02 17 45 19 11 7 2 0 63 18 132
2014 AS-03 24 47 15 10 4 0 0 71 14 110
2014 AS-04 33 26 21 14 7 0 0 59 21 58
2014 AS-05 20 37 20 15 4 4 0 60 19 54
2014 AS-06 37 32 16 5 11 0 0 68 16 19
2014 AS-07 27 47 13 0 13 0 0 73 13 15
2011 AS 30 40 16 7 6 0 0 71 13 767
2011 AS-01 34 36 15 7 7 1 0 70 14 195
2011 AS-02 28 42 18 6 5 0 0 71 11 246
2011 AS-03 27 38 20 9 6 0 0 65 15 139
2011 AS-04 35 40 10 9 7 0 0 75 15 91
2011 AS-05 28 49 14 4 5 0 0 77 9 57
2011 AS-06 24 35 12 24 6 0 0 59 29 17
2011 AS-07 35 45 10 10 0 0 0 80 10 20
2008 AS 31 43 14 7 3 1 0 75 11 538
2008 AS-01 27 45 12 9 6 1 0 73 15 132
2008 AS-02 36 40 14 7 2 1 0 76 10 168
2008 AS-03 31 47 12 7 3 0 0 78 10 102
2008 AS-04 31 47 14 7 0 2 0 79 7 58
2008 AS-05 24 50 18 6 3 0 0 74 9 34
2008 AS-06 27 45 9 9 0 9 0 80 10 11
2008 AS-07 35 25 35 5 0 0 0 60 5 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 30 17 10 8 4 0 64 19 505
2017 AS-01 35 27 18 7 6 6 0 66 14 125
2017 AS-02 31 33 11 10 10 4 1 67 21 126
2017 AS-03 34 29 15 9 9 5 0 66 18 105
2017 AS-04 29 33 16 18 4 0 0 62 22 45
2017 AS-05 27 20 29 7 13 2 2 49 21 55
2017 AS-06 34 37 7 7 15 0 0 71 22 14
2017 AS-07 16 39 17 22 0 6 0 58 24 18
2014 AS 27 24 18 13 13 4 1 54 27 548
2014 AS-01 28 28 20 7 14 4 1 58 21 148
2014 AS-02 24 26 13 18 11 7 1 54 32 132
2014 AS-03 26 24 20 13 12 5 1 53 26 110
2014 AS-04 33 21 17 14 16 0 0 53 29 58
2014 AS-05 28 17 24 19 11 2 0 45 30 54
2014 AS-06 37 26 16 11 11 0 0 63 21 19
2014 AS-07 33 20 13 0 27 7 0 57 29 15
2011 AS 32 26 15 12 10 4 0 61 24 766
2011 AS-01 33 25 15 10 12 5 0 61 23 195
2011 AS-02 34 29 15 12 7 2 0 65 20 245
2011 AS-03 27 19 17 16 16 6 0 48 34 139
2011 AS-04 29 35 11 13 8 4 0 67 22 91
2011 AS-05 33 30 12 9 11 4 2 67 20 57
2011 AS-06 29 29 6 18 18 0 0 59 35 17
2011 AS-07 45 10 20 15 10 0 0 55 25 20
2008 AS 30 31 14 11 8 4 0 65 20 538
2008 AS-01 30 33 11 9 12 5 0 66 22 132
2008 AS-02 38 25 18 11 7 2 0 64 18 168
2008 AS-03 25 34 16 14 8 4 0 61 23 101
2008 AS-04 31 34 17 7 3 7 0 70 11 58
2008 AS-05 29 31 9 14 6 9 3 68 23 35
2008 AS-06 27 27 9 18 18 0 0 55 36 11
2008 AS-07 15 50 10 10 10 5 0 68 21 20
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AS 39 31 30 506
2017 AS-01 28 34 38 125
2017 AS-02 42 26 32 127
2017 AS-03 44 28 28 105
2017 AS-04 36 40 24 45
2017 AS-05 33 36 31 55
2017 AS-06 57 36 7 14
2017 AS-07 51 38 11 18
2014 AS 38 29 33 549
2014 AS-01 37 34 29 148
2014 AS-02 39 21 40 133
2014 AS-03 39 25 36 110
2014 AS-04 43 34 22 58
2014 AS-05 28 31 41 54
2014 AS-06 37 32 32 19
2014 AS-07 40 40 20 15
2011 AS 38 31 31 768
2011 AS-01 39 29 31 195
2011 AS-02 39 30 30 246
2011 AS-03 36 30 34 140
2011 AS-04 35 31 34 91
2011 AS-05 33 35 32 57
2011 AS-06 41 35 24 17
2011 AS-07 40 35 25 20

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 AS 15 34 32 3 5 11 194
2017 AS-01 12 38 23 0 18 9 34
2017 AS-02 13 34 30 6 2 15 53
2017 AS-03 11 43 35 2 2 7 46
2017 AS-04 19 13 37 6 6 19 16
2017 AS-05 22 28 44 0 0 6 18
2014 AS 10 32 40 5 9999 12 209
2014 AS-01 9 31 38 7 9999 15 55
2014 AS-02 8 46 31 2 9999 13 52
2014 AS-03 19 26 37 5 9999 14 43
2014 AS-04 4 16 56 8 9999 16 25
2014 AS-05 7 47 47 0 9999 0 15
2011 AS 10 37 38 4 9999 10 292
2011 AS-01 5 38 38 6 9999 13 77
2011 AS-02 10 39 37 3 9999 10 97
2011 AS-03 10 33 47 2 9999 8 51
2011 AS-04 19 31 31 3 9999 16 32
2011 AS-05 21 37 21 16 9999 5 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 17 83 504
2017 AS-01 18 82 125
2017 AS-02 16 84 126
2017 AS-03 16 84 105
2017 AS-04 24 76 45
2017 AS-05 15 85 55
2014 AS 25 75 549
2014 AS-01 30 70 148
2014 AS-02 27 73 133
2014 AS-03 21 79 110
2014 AS-04 19 81 58
2014 AS-05 26 74 54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 49 88
2017 AS-01 61 23
2017 AS-02 55 20
2017 AS-03 47 17
2014 AS 52 135
2014 AS-01 66 44
2014 AS-02 36 36
2014 AS-03 52 23
2014 AS-04 73 11
2014 AS-05 36 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 66 88
2017 AS-01 56 23
2017 AS-02 60 20
2017 AS-03 76 17
2017 AS-04 82 11
2014 AS 62 135
2014 AS-01 61 44
2014 AS-02 72 36
2014 AS-03 70 23
2014 AS-04 45 11
2014 AS-05 36 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS 6 88
2017 AS-01 0 23
2017 AS-04 0 11
2014 AS 11 135
2014 AS-01 0 44
2014 AS-05 43 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS 0 88
2017 AS-01 0 23
2017 AS-02 0 20
2017 AS-03 0 17
2017 AS-04 0 11
2014 AS 0 135
2014 AS-01 0 44
2014 AS-02 0 36
2014 AS-03 0 23
2014 AS-04 0 11
2014 AS-05 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 AS 6 88
2017 AS-01 0 23
2017 AS-03 0 17
2017 AS-04 0 11
2014 AS-02 0 36
2014 AS-04 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AS-04 0 11
2014 AS 5 135
2014 AS-01 11 44
2014 AS-02 0 36
2014 AS-04 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 20
2017 AS-03 0 17
2017 AS-04 0 11
2014 AS-02 0 36
2014 AS-03 0 23
2014 AS-04 0 11
2014 AS-05 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 AS 35 88
2017 AS-01 35 23
2017 AS-02 35 20
2017 AS-03 47 17
2014 AS 50 135
2014 AS-01 48 44
2014 AS-02 53 36
2014 AS-03 48 23
2014 AS-04 45 11
2014 AS-05 43 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 AS 45 88
2017 AS-01 35 23
2017 AS-02 50 20
2017 AS-03 29 17
2017 AS-04 73 11
2014 AS 37 135
2014 AS-01 39 44
2014 AS-02 42 36
2014 AS-03 39 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 AS 35 88
2017 AS-01 31 23
2017 AS-02 50 20
2014 AS 52 135
2014 AS-01 55 44
2014 AS-02 53 36
2014 AS-03 48 23
2014 AS-04 55 11
2014 AS-05 36 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 AS 38 88
2017 AS-01 47 23
2017 AS-02 35 20
2017 AS-03 35 17
2017 AS-04 46 11
2014 AS 50 135
2014 AS-01 52 44
2014 AS-02 50 36
2014 AS-03 52 23
2014 AS-04 64 11
2014 AS-05 36 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 AS 27 88
2017 AS-02 25 20
2017 AS-03 35 17
2014 AS 31 135
2014 AS-01 25 44
2014 AS-02 31 36
2014 AS-03 30 23
2014 AS-05 36 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 AS 67 88
2017 AS-01 65 23
2017 AS-02 70 20
2017 AS-03 65 17
2017 AS-04 91 11
2014 AS 53 135
2014 AS-01 50 44
2014 AS-02 61 36
2014 AS-03 48 23
2014 AS-04 73 11
2014 AS-05 36 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 AS 38 88
2017 AS-01 30 23
2017 AS-02 40 20
2017 AS-03 41 17
2017 AS-04 55 11
2014 AS 48 135
2014 AS-01 38 44
2014 AS-02 58 36
2014 AS-03 43 23
2014 AS-05 57 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 AS 0 88
2017 AS-01 0 23
2017 AS-02 0 20
2017 AS-03 0 17
2017 AS-04 0 11
2014 AS-01 0 44
2014 AS-03 0 23
2014 AS-04 0 11
2014 AS-05 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 AS-03 0 17
2017 AS-04 0 11
2014 AS 6 135
2014 AS-05 0 14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 AS 8 88
2017 AS-04 0 11
2014 AS 10 135
2014 AS-01 14 44
2014 AS-04 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 AS 44 88
2017 AS-01 44 23
2017 AS-02 40 20
2017 AS-03 47 17
2017 AS-04 55 11
2014 AS 45 135
2014 AS-01 46 44
2014 AS-02 56 36
2014 AS-03 43 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 AS 30 88
2017 AS-01 30 23
2017 AS-02 30 20
2017 AS-03 41 17
2014 AS 34 135
2014 AS-01 34 44
2014 AS-02 28 36
2014 AS-03 39 23
2014 AS-04 45 11

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 16 88
2014 AS 16 135
2014 AS-01 18 44
2014 AS-02 22 36

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 52 88
2017 AS-01 44 23
2017 AS-02 60 20
2017 AS-03 65 17
2017 AS-04 54 11
2014 AS 61 135
2014 AS-01 50 44
2014 AS-02 72 36
2014 AS-03 70 23
2014 AS-04 64 11
2014 AS-05 57 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 AS 27 88
2017 AS-02 25 20
2017 AS-03 29 17
2017 AS-04 45 11
2014 AS 30 135
2014 AS-01 25 44
2014 AS-02 31 36
2014 AS-03 39 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AS 18 88
2017 AS-02 25 20
2014 AS 16 135
2014 AS-01 18 44
2014 AS-03 22 23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 24 88
2017 AS-01 26 23
2017 AS-02 25 20
2017 AS-03 41 17
2014 AS 23 135
2014 AS-01 25 44
2014 AS-02 28 36
2014 AS-03 30 23

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 AS 11 88
2017 AS-02 0 20
2014 AS 19 135
2014 AS-01 14 44
2014 AS-02 19 36
2014 AS-03 35 23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 6 88
2014 AS 10 135
2014 AS-01 11 44
2014 AS-02 14 36
2014 AS-05 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 AS 21 88
2017 AS-01 31 23
2014 AS 18 135
2014 AS-01 20 44
2014 AS-02 14 36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 11 88
2017 AS-02 0 20
2014 AS 12 135
2014 AS-01 14 44

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 24 88
2017 AS-01 26 23
2017 AS-02 30 20
2014 AS 20 135
2014 AS-01 27 44
2014 AS-02 14 36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 AS 12 83
2017 AS-02 0 19
2014 AS 11 122
2014 AS-01 20 39
2014 AS-05 0 14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 AS 14 83
2017 AS-02 0 19
2014 AS 11 122
2014 AS-01 13 39

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 AS 12 83
2017 AS-01 23 22
2017 AS-04 0 10
2014 AS 9 122
2014 AS-01 13 39
2014 AS-05 0 14

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 AS 7 83
2017 AS-03 0 16
2017 AS-04 0 10
2014 AS 6 122
2014 AS-05 0 14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 AS 15 83
2017 AS-01 22 22
2014 AS 14 122
2014 AS-02 16 31

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 13 83
2017 AS-04 0 10
2014 AS 11 122

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 24 83
2017 AS-01 22 22
2017 AS-02 37 19
2014 AS 13 122
2014 AS-01 15 39

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AS 7 83
2014 AS 11 122

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 AS 11 83
2017 AS-01 23 22
2017 AS-04 0 10
2014 AS 15 122
2014 AS-01 13 39
2014 AS-02 19 31

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 12 83
2014 AS 27 122
2014 AS-01 26 39
2014 AS-02 29 31
2014 AS-03 23 22

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 8 83
2017 AS-04 0 10
2014 AS 10 122

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 37 83
2017 AS-01 27 22
2017 AS-02 37 19
2017 AS-03 44 16
2017 AS-04 50 10
2014 AS 43 122
2014 AS-01 44 39
2014 AS-02 45 31
2014 AS-03 32 22
2014 AS-05 36 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2017 AS-03 0 16
2017 AS-04 0 10
2014 AS-01 0 39
2014 AS-02 0 31
2014 AS-03 0 22
2014 AS-04 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 41 83
2017 AS-01 46 22
2017 AS-02 31 19
2017 AS-03 37 16
2017 AS-04 60 10
2014 AS 58 122
2014 AS-01 49 39
2014 AS-02 68 31
2014 AS-03 59 22
2014 AS-04 50 10
2014 AS-05 57 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 AS 0 83
2017 AS-01 0 22
2017 AS-02 0 19
2017 AS-03 0 16
2017 AS-04 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 13 83
2017 AS-03 0 16
2017 AS-04 50 10
2014 AS 11 122
2014 AS-01 13 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 86 14 87
2017 AS-01 91 9 23
2017 AS-02 75 25 20
2017 AS-03 100 0 16
2017 AS-04 73 27 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 17 23 8 6 24 7 46 20 506
2017 AS-01 20 17 20 1 7 22 13 56 12 125
2017 AS-02 11 17 30 9 5 23 3 39 20 127
2017 AS-03 19 15 17 11 6 26 6 50 25 105
2017 AS-04 9 20 29 9 9 16 9 38 24 45
2017 AS-05 15 9 24 11 5 35 2 37 26 55
2017 AS-06 14 29 28 7 13 7 0 47 22 14
2017 AS-07 11 34 17 0 6 27 6 67 8 18
2014 AS 10 15 26 10 9 24 6 36 28 549
2014 AS-01 11 18 20 7 12 25 8 42 28 148
2014 AS-02 7 17 29 11 8 23 7 33 27 133
2014 AS-03 11 8 32 13 8 25 4 27 29 110
2014 AS-04 10 10 28 10 7 28 7 32 26 58
2014 AS-05 9 20 19 15 11 20 6 40 35 54
2014 AS-06 16 5 32 5 11 26 5 31 23 19
2014 AS-07 20 13 27 13 7 20 0 42 25 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 31 22 6 5 12 1 63 13 506
2017 AS-01 30 29 19 2 6 12 2 69 8 125
2017 AS-02 23 34 22 9 4 8 0 62 14 127
2017 AS-03 28 23 25 8 2 15 0 60 11 105
2017 AS-04 13 40 22 7 7 7 4 60 15 45
2017 AS-05 20 29 20 9 5 16 0 59 17 55
2017 AS-06 14 44 21 13 7 0 0 58 21 14
2017 AS-07 38 39 11 0 6 6 0 82 6 18
2014 AS 20 27 27 9 7 10 1 52 18 549
2014 AS-01 24 25 22 5 9 14 1 58 17 148
2014 AS-02 14 26 31 10 9 9 1 45 21 133
2014 AS-03 19 26 28 15 4 8 0 50 20 110
2014 AS-04 21 24 28 12 3 10 2 51 18 58
2014 AS-05 22 31 30 7 6 4 0 56 13 54
2014 AS-06 5 53 26 5 5 5 0 61 11 19
2014 AS-07 33 13 40 7 7 0 0 47 13 15
2011 AS 31 38 14 7 5 5 0 73 12 766
2011 AS-01 28 38 14 8 5 6 1 71 14 193
2011 AS-02 37 35 11 8 5 4 0 75 14 246
2011 AS-03 22 38 21 6 6 6 0 64 13 140
2011 AS-04 40 34 13 4 7 2 0 75 11 91
2011 AS-05 28 53 7 5 2 5 0 85 7 57
2011 AS-06 12 47 18 0 6 18 0 71 7 17
2011 AS-07 30 55 10 0 0 5 0 89 0 20
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 46 10 7 3 2 3 79 11 505
2017 AS-01 25 35 22 7 5 2 4 64 13 124
2017 AS-02 23 50 11 10 2 2 2 76 12 127
2017 AS-03 35 48 4 6 4 3 1 86 10 105
2017 AS-04 29 64 0 4 3 0 0 93 7 45
2017 AS-05 31 51 7 9 0 0 2 83 9 55
2017 AS-06 43 51 0 0 0 0 6 100 0 14
2017 AS-07 34 38 0 0 0 0 28 100 0 18
2014 AS 28 51 13 6 1 0 1 80 7 549
2014 AS-01 20 53 14 9 1 1 2 75 10 148
2014 AS-02 31 48 13 5 2 1 1 80 7 133
2014 AS-03 29 47 16 6 1 0 0 76 7 110
2014 AS-04 26 59 9 2 5 0 0 84 7 58
2014 AS-05 39 52 4 6 0 0 0 91 6 54
2014 AS-06 11 68 21 0 0 0 0 79 0 19
2014 AS-07 67 13 7 0 0 0 13 92 0 15
2011 AS 33 46 11 6 2 1 2 81 8 767
2011 AS-01 25 44 15 8 4 2 3 72 13 195
2011 AS-02 30 50 12 6 2 0 0 81 7 245
2011 AS-03 33 46 10 9 1 1 1 80 10 140
2011 AS-04 40 51 5 2 0 1 1 92 2 91
2011 AS-05 40 46 11 4 0 0 0 86 4 57
2011 AS-06 71 18 6 6 0 0 0 88 6 17
2011 AS-07 55 25 0 0 0 0 20 100 0 20
2008 AS 29 48 11 5 3 2 2 81 8 540
2008 AS-01 17 61 10 4 3 5 1 82 7 132
2008 AS-02 29 45 12 7 3 4 1 78 10 168
2008 AS-03 36 44 12 4 4 0 0 80 8 102
2008 AS-04 33 41 12 5 5 2 2 77 11 58
2008 AS-05 44 44 6 0 3 0 3 91 3 36
2008 AS-06 55 27 9 0 0 0 9 90 0 11
2008 AS-07 20 40 5 10 0 0 25 80 13 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 25 20 7 5 25 8 53 17 506
2017 AS-01 12 22 25 3 7 19 11 49 14 125
2017 AS-02 13 27 20 7 5 24 5 56 16 127
2017 AS-03 11 23 16 13 4 25 8 51 25 105
2017 AS-04 13 24 17 7 4 25 9 57 17 45
2017 AS-05 5 24 15 7 5 38 5 52 23 55
2017 AS-06 0 51 28 0 0 15 6 64 0 14
2017 AS-07 6 23 11 6 0 38 17 63 12 18
2014 AS 12 22 28 8 4 21 6 45 16 549
2014 AS-01 10 26 26 5 6 20 7 49 16 148
2014 AS-02 14 23 31 14 3 12 3 44 20 133
2014 AS-03 11 22 27 8 6 21 5 44 20 110
2014 AS-04 14 14 31 3 0 26 12 44 6 58
2014 AS-05 11 13 26 7 4 33 6 39 18 54
2014 AS-06 5 26 32 0 0 26 11 50 0 19
2014 AS-07 7 13 27 7 0 40 7 38 13 15
2011 AS 11 23 25 8 6 21 5 47 19 766
2011 AS-01 11 19 25 8 7 25 5 42 21 194
2011 AS-02 11 25 24 10 6 20 4 48 21 245
2011 AS-03 9 25 25 9 6 21 4 46 21 140
2011 AS-04 18 22 26 9 5 13 7 49 18 91
2011 AS-05 9 32 28 2 2 25 4 56 5 57
2011 AS-06 12 29 41 0 0 6 12 50 0 17
2011 AS-07 15 20 25 5 0 25 10 54 8 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 43 33 9 2 1 8 3 86 4 506
2017 AS-01 41 31 10 2 2 11 4 83 5 125
2017 AS-02 47 26 10 2 1 11 2 85 4 127
2017 AS-03 45 42 5 3 1 4 1 91 4 105
2017 AS-04 53 34 6 0 0 7 0 93 0 45
2017 AS-05 38 44 13 0 2 2 2 85 2 55
2017 AS-06 50 37 7 0 0 0 6 92 0 14
2017 AS-07 21 34 6 6 0 11 22 83 8 18
2014 AS 39 36 13 4 1 7 1 81 5 548
2014 AS-01 35 41 10 3 1 8 1 84 5 148
2014 AS-02 42 30 19 3 2 5 0 76 5 133
2014 AS-03 40 36 15 5 0 5 0 80 5 110
2014 AS-04 38 36 10 3 3 7 2 81 8 58
2014 AS-05 37 33 13 4 0 11 2 81 4 54
2014 AS-06 33 39 11 6 0 11 0 81 6 18
2014 AS-07 53 20 0 13 0 0 13 85 15 15
2011 AS 43 31 10 3 2 8 2 82 6 766
2011 AS-01 40 28 11 3 2 13 3 81 6 195
2011 AS-02 45 32 10 2 3 7 1 83 6 244
2011 AS-03 39 34 9 6 1 9 1 82 8 140
2011 AS-04 55 25 10 3 0 5 1 86 4 91
2011 AS-05 44 35 12 4 4 2 0 80 7 57
2011 AS-06 29 41 18 0 12 0 0 71 12 17
2011 AS-07 35 25 5 5 5 5 20 80 13 20
2008 AS 38 36 12 3 1 8 2 82 4 539
2008 AS-01 31 40 11 3 2 11 1 82 5 131
2008 AS-02 46 29 13 2 1 8 2 83 3 168
2008 AS-03 41 40 9 4 2 4 0 85 6 102
2008 AS-04 40 36 10 2 0 10 2 86 2 58
2008 AS-05 33 42 14 3 0 3 6 82 3 36
2008 AS-06 27 27 36 0 0 0 9 60 0 11
2008 AS-07 25 35 5 5 0 10 20 86 7 20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 37 11 4 1 12 3 81 6 502
2017 AS-01 29 36 11 2 2 15 4 80 6 124
2017 AS-02 29 36 11 5 0 16 2 80 7 127
2017 AS-03 36 40 11 2 1 9 1 84 3 105
2017 AS-04 34 34 16 7 0 9 0 75 8 44
2017 AS-05 25 47 11 4 4 7 2 80 8 55
2017 AS-06 36 44 7 0 0 7 6 92 0 14
2017 AS-07 21 28 6 11 0 11 22 75 17 18
2014 AS 31 35 16 5 2 9 1 74 8 548
2014 AS-01 31 36 11 7 3 10 2 77 11 148
2014 AS-02 31 32 23 5 2 8 0 67 8 133
2014 AS-03 27 36 22 4 2 9 0 70 6 110
2014 AS-04 33 31 14 5 3 12 2 74 10 58
2014 AS-05 35 33 11 6 0 13 2 80 7 54
2014 AS-06 22 44 22 6 0 6 0 71 6 18
2014 AS-07 47 27 7 7 0 0 13 85 8 15
2011 AS 32 34 12 5 3 11 2 77 9 763
2011 AS-01 26 34 14 4 4 15 3 74 9 195
2011 AS-02 36 31 12 6 3 11 1 76 10 245
2011 AS-03 26 37 12 7 3 14 1 74 12 138
2011 AS-04 48 32 9 6 1 4 0 84 7 90
2011 AS-05 34 41 13 4 2 7 0 81 6 56
2011 AS-06 29 41 6 6 12 6 0 75 19 17
2011 AS-07 30 40 10 5 0 0 15 82 6 20
2008 AS 33 34 14 6 3 8 3 75 9 539
2008 AS-01 30 35 17 5 2 8 4 73 8 132
2008 AS-02 33 32 14 6 4 10 1 73 11 168
2008 AS-03 39 33 11 7 3 6 1 78 11 102
2008 AS-04 36 34 16 2 0 10 2 80 2 58
2008 AS-05 29 46 11 6 0 6 3 81 6 35
2008 AS-06 36 9 18 36 0 0 0 45 36 11
2008 AS-07 20 45 5 0 5 0 25 87 7 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 9 91 504
2017 AS-01 4 96 125
2017 AS-02 15 85 126
2017 AS-03 8 92 105
2017 AS-06 0 100 14
2014 AS 10 90 549
2014 AS-01 12 88 148
2014 AS-02 13 87 133
2014 AS-03 10 90 110
2014 AS-06 0 100 19

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 43 42
2017 AS-02 43 19
2014 AS 42 53
2014 AS-01 59 17
2014 AS-02 50 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 76 42
2017 AS-02 68 19
2014 AS 85 53
2014 AS-01 82 17
2014 AS-02 75 16
2014 AS-03 91 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS-01 0 17
2014 AS-03 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS 0 42
2017 AS-02 0 19
2014 AS 0 53
2014 AS-01 0 17
2014 AS-02 0 16
2014 AS-03 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 AS 21 42
2017 AS-02 31 19
2014 AS 11 53

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 AS 14 42
2014 AS-02 0 16
2014 AS-03 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS-02 0 16
2014 AS-03 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 AS 24 42
2017 AS-02 26 19
2014 AS 17 53
2014 AS-01 30 17
2014 AS-02 0 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 AS 26 42
2014 AS 13 53

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS-03 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS 11 53
2014 AS-03 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS 34 53
2014 AS-01 41 17
2014 AS-03 45 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 AS 0 42
2017 AS-02 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 38 42
2017 AS-02 42 19
2014 AS 28 53
2014 AS-02 38 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 33 42
2017 AS-02 31 19
2014 AS 36 53
2014 AS-01 29 17
2014 AS-02 38 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 AS 12 42
2014 AS 26 53
2014 AS-01 35 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AS 12 42
2014 AS-02 0 16
2014 AS-03 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 19 42
2014 AS 19 53
2014 AS-01 29 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS-02 0 16

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 AS 12 42
2014 AS 11 53

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 19
2014 AS 9 53
2014 AS-02 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 50 42
2017 AS-02 57 19
2014 AS 44 53
2014 AS-01 47 17
2014 AS-02 50 16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 AS 20 39
2014 AS 11 47

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 AS 0 39
2017 AS-02 0 18
2014 AS-02 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 AS 0 39
2017 AS-02 0 18
2014 AS-02 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 18
2014 AS-01 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 28 39
2014 AS-03 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AS 13 39
2014 AS 13 47

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 20 39
2014 AS 21 47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 13 39
2014 AS 13 47

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 23 39
2017 AS-02 28 18
2014 AS 51 47
2014 AS-01 58 14
2014 AS-02 50 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 18
2014 AS-01 0 14
2014 AS-02 0 14
2014 AS-03 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 62 39
2017 AS-02 67 18
2014 AS 53 47
2014 AS-01 43 14
2014 AS-02 50 14
2014 AS-03 60 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 18 39
2014 AS-01 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 88 12 42
2017 AS-02 90 10 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 20 20 4 5 30 7 55 13 506
2017 AS-01 14 25 15 2 4 29 10 65 11 125
2017 AS-02 15 22 20 6 8 25 5 53 19 127
2017 AS-03 17 14 20 3 3 34 8 55 10 105
2017 AS-04 13 27 26 2 9 18 4 51 15 45
2017 AS-05 11 18 24 4 2 38 4 50 9 55
2017 AS-06 29 15 28 0 0 28 0 60 0 14
2017 AS-07 11 17 22 0 0 38 11 56 0 18
2014 AS 11 17 23 4 6 33 7 46 15 549
2014 AS-01 13 22 16 4 7 28 11 57 18 148
2014 AS-02 8 16 32 4 8 28 6 35 17 133
2014 AS-03 12 13 23 5 5 35 7 42 19 110
2014 AS-04 9 10 29 3 2 41 5 35 10 58
2014 AS-05 9 22 19 2 2 43 4 59 7 54
2014 AS-06 16 16 26 0 0 37 5 55 0 19
2014 AS-07 20 13 20 0 7 40 0 56 11 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 32 20 3 3 13 2 69 8 505
2017 AS-01 29 31 20 1 5 13 2 70 7 125
2017 AS-02 27 33 18 4 5 12 1 69 11 127
2017 AS-03 32 28 19 4 1 16 0 71 6 104
2017 AS-04 20 40 26 4 2 5 2 65 7 45
2017 AS-05 20 33 20 5 2 16 4 66 9 55
2017 AS-06 29 37 21 0 0 13 0 76 0 14
2017 AS-07 27 45 11 6 0 6 6 81 6 18
2014 AS 21 27 23 5 4 18 2 59 11 549
2014 AS-01 22 28 18 4 6 19 3 64 13 148
2014 AS-02 17 23 32 6 6 16 1 48 14 133
2014 AS-03 25 23 25 5 3 18 2 59 10 110
2014 AS-04 24 17 31 5 0 19 3 53 7 58
2014 AS-05 17 39 17 4 2 22 0 71 7 54
2014 AS-06 16 47 11 0 0 26 0 86 0 19
2014 AS-07 33 33 13 0 7 13 0 77 8 15
2011 AS 34 38 12 5 3 8 1 78 9 766
2011 AS-01 32 37 13 5 3 9 2 77 9 195
2011 AS-02 38 38 11 5 4 4 0 79 9 245
2011 AS-03 26 38 13 7 4 11 1 72 13 140
2011 AS-04 48 29 11 6 2 4 0 80 8 90
2011 AS-05 33 47 7 2 4 7 0 87 6 57
2011 AS-06 18 41 6 6 0 29 0 83 8 17
2011 AS-07 25 50 20 0 0 5 0 79 0 20
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 18 22 16 25 0 3 35 43 502
2017 AS-01 18 18 19 17 23 2 4 38 42 124
2017 AS-02 16 17 23 19 25 0 0 33 44 127
2017 AS-03 13 19 26 12 28 0 2 33 40 104
2017 AS-04 18 18 25 12 23 0 5 38 36 44
2017 AS-05 17 9 20 19 30 0 6 28 51 54
2017 AS-06 14 28 22 22 15 0 0 42 37 14
2017 AS-07 11 28 11 10 34 0 6 42 47 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 26 25 15 12 0 1 46 28 504
2017 AS-01 32 25 29 5 6 0 2 59 11 125
2017 AS-02 18 29 24 16 11 1 1 48 28 127
2017 AS-03 19 26 23 16 16 0 0 45 32 105
2017 AS-04 18 29 23 14 14 0 3 49 28 44
2017 AS-05 9 22 30 20 19 0 0 32 39 54
2017 AS-06 15 14 21 44 7 0 0 28 51 14
2017 AS-07 0 23 27 28 22 0 0 23 50 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 23 27 25 15 8 1 2 51 23 504
2017 AS-01 33 25 28 8 3 1 2 60 12 124
2017 AS-02 23 29 21 16 9 2 1 53 26 127
2017 AS-03 26 26 26 12 10 0 1 52 22 105
2017 AS-04 16 34 18 21 7 0 5 52 29 44
2017 AS-05 11 25 27 25 11 0 0 36 36 55
2017 AS-06 0 43 50 7 0 0 0 43 7 14
2017 AS-07 6 34 27 11 22 0 0 39 34 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 22 24 21 15 13 1 2 48 30 505
2017 AS-01 31 24 23 7 6 2 6 60 15 125
2017 AS-02 20 29 19 16 13 2 1 50 31 127
2017 AS-03 22 22 25 16 13 0 2 45 30 105
2017 AS-04 17 27 18 18 18 0 3 45 37 45
2017 AS-05 15 26 20 20 19 0 0 41 39 54
2017 AS-06 14 20 37 29 0 0 0 34 29 14
2017 AS-07 11 11 27 17 34 0 0 23 50 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 22 14 5 4 1 9 75 10 504
2017 AS-01 56 13 11 6 2 0 13 79 8 125
2017 AS-02 52 19 15 2 1 2 9 80 4 127
2017 AS-03 45 22 12 2 7 0 12 76 10 105
2017 AS-04 39 29 7 7 11 2 5 73 19 44
2017 AS-05 35 33 17 9 4 0 2 70 13 54
2017 AS-06 21 44 21 15 0 0 0 65 15 14
2017 AS-07 17 27 22 6 23 0 6 46 30 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 29 21 11 7 0 1 60 18 505
2017 AS-01 37 29 19 7 5 1 3 69 12 124
2017 AS-02 32 24 23 13 8 0 0 57 20 127
2017 AS-03 31 28 17 14 10 0 0 60 23 105
2017 AS-04 29 29 24 14 4 0 0 58 18 45
2017 AS-05 27 31 26 11 5 0 0 58 16 55
2017 AS-06 0 65 28 0 7 0 0 65 7 14
2017 AS-07 5 45 22 22 6 0 0 50 28 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 31 23 9 4 1 3 64 13 501
2017 AS-01 38 23 20 6 5 1 8 67 12 123
2017 AS-02 29 29 23 12 5 2 1 60 17 127
2017 AS-03 28 33 24 7 4 0 5 63 11 104
2017 AS-04 35 31 18 16 0 0 0 67 16 45
2017 AS-05 28 35 30 6 2 0 0 63 7 54
2017 AS-06 0 63 37 0 0 0 0 63 0 13
2017 AS-07 27 45 11 0 6 6 6 81 6 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 32 22 14 4 1 2 59 19 505
2017 AS-01 33 28 20 7 5 2 5 66 13 124
2017 AS-02 24 31 19 20 4 1 1 56 25 127
2017 AS-03 23 38 19 14 6 0 0 61 20 105
2017 AS-04 33 31 18 13 0 2 3 68 14 45
2017 AS-05 20 29 29 18 4 0 0 49 22 55
2017 AS-06 7 50 36 7 0 0 0 57 7 14
2017 AS-07 10 34 39 11 6 0 0 44 17 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 29 22 14 5 0 3 57 20 505
2017 AS-01 32 31 14 10 4 1 7 68 16 124
2017 AS-02 25 29 24 15 7 0 1 54 22 127
2017 AS-03 25 29 20 15 9 0 2 55 24 105
2017 AS-04 33 24 18 18 4 0 2 59 23 45
2017 AS-05 16 31 33 16 4 0 0 47 20 55
2017 AS-06 22 36 28 15 0 0 0 57 15 14
2017 AS-07 28 27 28 11 0 0 6 58 12 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 31 20 11 4 1 2 64 16 503
2017 AS-01 41 26 14 10 2 2 4 72 13 123
2017 AS-02 25 40 21 5 7 0 2 67 12 127
2017 AS-03 26 29 24 14 4 1 2 57 19 105
2017 AS-04 40 20 20 20 0 0 0 60 20 45
2017 AS-05 26 30 24 17 4 0 0 56 20 54
2017 AS-06 43 28 22 7 0 0 0 71 7 14
2017 AS-07 11 44 17 6 11 0 11 62 19 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 21 10 7 4 0 3 78 11 504
2017 AS-01 60 18 8 6 2 0 7 83 8 125
2017 AS-02 52 22 13 6 5 1 1 75 11 126
2017 AS-03 59 22 6 4 8 0 2 83 12 105
2017 AS-04 60 17 9 11 0 0 2 80 11 45
2017 AS-05 54 22 13 6 6 0 0 76 11 54
2017 AS-06 34 22 15 22 7 0 0 56 29 14
2017 AS-07 38 22 11 11 0 0 17 73 13 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 67 14 6 4 3 1 5 86 8 504
2017 AS-01 68 9 6 6 2 2 6 83 10 125
2017 AS-02 67 16 6 3 4 0 4 86 7 127
2017 AS-03 63 20 8 1 4 0 5 87 5 105
2017 AS-04 65 15 7 4 4 0 4 84 9 45
2017 AS-05 73 9 7 4 2 2 4 87 6 55
2017 AS-06 94 6 0 0 0 0 0 100 0 14
2017 AS-07 52 24 6 6 0 0 12 87 7 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 50 27 10 5 3 0 4 81 9 501
2017 AS-01 49 26 11 6 2 0 5 79 9 124
2017 AS-02 45 30 14 5 3 1 2 77 9 126
2017 AS-03 50 24 11 5 5 0 5 78 10 105
2017 AS-04 57 32 2 0 2 2 5 95 2 44
2017 AS-05 52 31 6 6 2 0 4 87 8 54
2017 AS-06 78 15 0 0 7 0 0 93 7 14
2017 AS-07 61 28 0 6 0 0 6 94 6 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 59 16 9 6 6 0 4 78 13 503
2017 AS-01 66 10 8 6 5 0 5 80 12 125
2017 AS-02 51 20 10 8 6 1 4 74 15 126
2017 AS-03 60 14 12 5 6 0 4 77 11 104
2017 AS-04 62 11 11 5 7 0 4 77 12 45
2017 AS-05 56 20 11 4 9 0 0 76 13 55
2017 AS-06 57 43 0 0 0 0 0 100 0 14
2017 AS-07 55 17 6 17 0 0 6 76 18 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 12 4 3 2 0 24 88 7 503
2017 AS-01 56 3 2 1 2 0 36 93 4 125
2017 AS-02 51 13 3 2 2 1 29 91 4 127
2017 AS-03 57 12 4 3 1 0 23 90 5 105
2017 AS-04 66 16 5 2 2 0 9 90 5 44
2017 AS-05 46 19 7 11 6 0 11 73 19 54
2017 AS-06 71 15 15 0 0 0 0 85 0 14
2017 AS-07 49 17 11 11 6 0 6 70 18 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 71 14 4 2 1 0 8 92 3 501
2017 AS-01 68 8 6 2 0 1 16 91 2 125
2017 AS-02 66 19 5 3 2 0 6 90 5 125
2017 AS-03 75 12 3 1 0 0 10 96 1 104
2017 AS-04 85 4 4 4 0 0 2 91 4 45
2017 AS-05 70 20 2 4 2 0 2 92 6 54
2017 AS-06 78 15 0 0 7 0 0 93 7 14
2017 AS-07 66 17 11 0 0 0 6 88 0 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 59 18 8 6 5 1 4 81 11 504
2017 AS-01 54 17 8 8 6 2 5 77 15 124
2017 AS-02 54 24 6 6 5 1 3 81 12 127
2017 AS-03 66 16 7 2 3 1 6 88 5 105
2017 AS-04 64 11 9 2 9 0 5 79 12 45
2017 AS-05 61 19 6 9 5 0 0 80 15 54
2017 AS-06 64 22 15 0 0 0 0 85 0 14
2017 AS-07 66 6 11 6 0 6 6 81 6 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 29 13 5 3 0 3 78 9 499
2017 AS-01 42 28 14 6 4 0 6 75 10 122
2017 AS-02 43 32 14 5 3 1 2 78 8 126
2017 AS-03 43 28 15 9 2 0 4 73 11 105
2017 AS-04 55 29 7 0 7 0 3 86 7 45
2017 AS-05 58 23 11 4 2 0 2 83 6 53
2017 AS-06 43 43 15 0 0 0 0 85 0 14
2017 AS-07 39 33 17 0 6 0 6 76 6 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 9 31 40 14 4 0 0 41 19 505
2017 AS-01 14 35 40 8 2 1 1 50 10 124
2017 AS-02 7 30 42 17 3 0 1 37 20 127
2017 AS-03 10 34 34 14 8 0 0 44 22 105
2017 AS-04 7 40 34 11 9 0 0 46 20 45
2017 AS-05 9 24 46 20 2 0 0 33 22 55
2017 AS-06 7 35 51 7 0 0 0 42 7 14
2017 AS-07 11 17 33 34 6 0 0 28 39 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 7 20 42 21 9 0 1 30 28 501
2017 AS-01 5 13 44 22 13 1 2 36 19 122
2017 AS-02 7 24 42 22 5 0 1 27 31 126
2017 AS-03 10 16 39 23 12 0 0 34 26 104
2017 AS-04 7 25 37 22 9 0 0 31 32 45
2017 AS-05 5 20 49 15 11 0 0 26 25 55
2017 AS-06 7 29 29 34 0 0 0 34 37 14
2017 AS-07 17 28 39 16 0 0 0 16 45 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 43 16 8 5 4 0 70 13 504
2017 AS-01 25 42 18 3 6 5 0 71 10 125
2017 AS-02 23 45 14 9 4 4 0 71 14 127
2017 AS-03 26 42 13 11 5 3 0 70 16 104
2017 AS-04 16 57 18 2 2 5 0 76 5 44
2017 AS-05 27 38 18 9 5 2 0 67 15 55
2017 AS-06 29 36 7 21 0 7 0 70 22 14
2017 AS-07 17 44 11 22 0 6 0 64 24 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 40 20 13 6 3 0 60 20 504
2017 AS-01 22 40 22 9 4 3 0 64 13 125
2017 AS-02 17 39 23 15 5 2 0 57 20 126
2017 AS-03 18 37 17 16 8 3 1 57 25 105
2017 AS-04 9 51 15 11 9 5 0 63 21 45
2017 AS-05 19 43 18 11 4 4 2 65 16 54
2017 AS-06 22 43 7 7 7 13 0 75 17 14
2017 AS-07 17 38 17 22 0 6 0 58 24 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 17 83 501
2017 AS-01 17 83 124
2017 AS-02 19 81 126
2017 AS-03 12 88 103
2017 AS-04 20 80 45
2017 AS-05 16 84 55
2014 AS 16 84 546
2014 AS-01 14 86 147
2014 AS-02 16 84 133
2014 AS-03 18 82 110
2014 AS-04 18 82 56
2014 AS-05 15 85 54

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 75 25 83
2017 AS-01 86 14 21
2017 AS-02 71 29 24
2017 AS-03 83 17 12
2014 AS 77 23 83
2014 AS-01 75 25 20
2014 AS-02 70 30 20
2014 AS-03 80 20 20
2014 AS-04 80 20 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 54 36 0 8 2 0 0 90 10 61
2017 AS-01 56 44 0 0 0 0 0 100 0 18
2017 AS-02 45 30 0 18 6 0 0 76 24 16
2017 AS-03 60 30 0 10 0 0 0 90 10 10
2014 AS 50 30 5 8 5 2 2 82 13 64
2014 AS-01 60 20 7 14 0 0 0 80 14 15
2014 AS-02 43 28 0 14 7 0 8 77 23 14
2014 AS-03 44 38 0 6 13 0 0 81 19 16
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 25 20 14 14 1 1 24 76 505
2017 AS-01 25 22 27 10 13 2 2 26 74 124
2017 AS-02 23 25 19 17 16 0 0 23 77 127
2017 AS-03 27 28 17 10 18 1 0 27 73 105
2017 AS-04 20 24 20 18 11 2 4 21 79 45
2017 AS-05 22 29 18 16 13 0 2 22 78 55
2017 AS-06 15 22 28 28 7 0 0 15 85 14
2017 AS-07 17 34 11 16 17 0 6 18 82 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 25 372
2017 AS-01 28 88
2017 AS-02 32 96
2017 AS-03 25 76
2017 AS-04 22 33
2017 AS-05 10 42
2017 AS-06 26 12
2017 AS-07 14 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 37 372
2017 AS-01 38 88
2017 AS-02 38 96
2017 AS-03 32 76
2017 AS-04 31 33
2017 AS-05 43 42
2017 AS-06 26 12
2017 AS-07 49 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 24 372
2017 AS-01 34 88
2017 AS-02 28 96
2017 AS-03 20 76
2017 AS-04 12 33
2017 AS-05 10 42
2017 AS-06 43 12
2017 AS-07 22 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AS 58 372
2017 AS-01 48 88
2017 AS-02 61 96
2017 AS-03 58 76
2017 AS-04 61 33
2017 AS-05 69 42
2017 AS-06 83 12
2017 AS-07 57 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AS 7 372
2017 AS-01 7 88
2017 AS-02 10 96
2017 AS-03 8 76
2017 AS-04 6 33
2017 AS-05 5 42
2017 AS-06 9 12
2017 AS-07 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AS 39 372
2017 AS-01 45 88
2017 AS-02 38 96
2017 AS-03 35 76
2017 AS-04 27 33
2017 AS-05 43 42
2017 AS-06 41 12
2017 AS-07 51 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AS 8 42 21 7 8 14 359
2017 AS-01 10 45 22 8 4 11 82
2017 AS-02 9 37 22 5 11 16 95
2017 AS-03 5 53 15 8 7 12 74
2017 AS-04 6 42 26 10 6 10 31
2017 AS-05 7 29 32 7 12 12 41
2017 AS-06 0 50 24 17 9 0 12
2017 AS-07 0 43 7 0 7 42 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 9 24 16 18 23 1 9 37 45 373
2017 AS-01 12 19 12 20 25 2 9 36 51 88
2017 AS-02 9 24 18 17 23 2 6 36 44 97
2017 AS-03 10 29 17 13 20 1 9 44 37 76
2017 AS-04 9 24 12 12 28 0 15 39 47 33
2017 AS-05 5 33 14 17 17 0 14 44 39 42
2017 AS-06 9 32 9 25 17 0 9 44 46 12
2017 AS-07 0 14 29 20 29 0 7 16 53 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 3 7 10 20 53 2 5 11 78 374
2017 AS-01 7 7 10 17 55 2 2 14 75 89
2017 AS-02 0 11 11 25 46 1 5 12 76 97
2017 AS-03 3 5 13 19 53 1 6 9 77 76
2017 AS-04 3 6 9 12 64 0 6 10 81 33
2017 AS-05 2 2 2 29 52 5 7 5 92 42
2017 AS-06 0 17 17 26 40 0 0 17 66 12
2017 AS-07 7 0 0 7 78 7 0 8 92 14
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