2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 45 6 13 6 0 0 75 19 3015
2017 Part-time 47 35 7 8 3 0 0 82 10 104
2014 Full-time 29 46 5 13 7 0 0 75 20 3139
2014 Part-time 40 49 2 5 0 0 4 93 5 105
2011 Full-time 39 44 4 9 3 0 0 83 13 3912
2011 Part-time 45 44 3 7 2 0 0 89 8 119
2008 Full-time 41 45 3 8 2 0 0 86 11 2825
2008 Part-time 48 36 4 10 3 0 0 83 13 58

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 22 5 3 2 1 1 90 5 3007
2017 Part-time 78 14 3 4 0 0 1 93 4 104
2014 Full-time 65 24 4 4 1 1 1 90 5 3141
2014 Part-time 76 13 2 4 0 0 5 94 4 105
2011 Full-time 71 19 4 3 1 1 1 92 4 3913
2011 Part-time 73 21 2 4 0 0 0 93 4 119
2008 Full-time 72 19 4 3 1 0 1 92 4 2822
2008 Part-time 83 13 0 2 0 2 0 98 2 58

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 17 6 8 4 0 1 82 12 3010
2017 Part-time 71 14 4 8 2 0 1 86 10 104
2014 Full-time 61 20 5 7 4 0 2 82 12 3136
2014 Part-time 66 15 4 7 2 0 5 86 9 105
2011 Full-time 65 17 5 7 4 0 2 83 11 3910
2011 Part-time 66 14 8 9 3 0 0 80 12 119
2008 Full-time 66 17 5 6 4 0 2 85 11 2819
2008 Part-time 79 16 0 5 0 0 0 95 5 58

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 34 6 12 10 0 0 71 23 3012
2017 Part-time 54 27 6 5 7 0 0 81 13 104
2014 Full-time 37 33 6 12 12 0 0 70 24 3139
2014 Part-time 50 35 2 7 3 0 3 88 10 105
2011 Full-time 42 37 6 9 5 0 0 80 14 3906
2011 Part-time 49 34 5 5 5 0 2 85 10 119

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 40 12 15 8 0 0 65 23 3011
2017 Part-time 35 41 11 8 4 0 1 77 12 104
2014 Full-time 24 38 11 16 10 0 0 62 26 3142
2014 Part-time 31 42 11 9 2 1 5 77 11 105
2011 Full-time 30 38 12 13 6 0 1 69 19 3913
2011 Part-time 32 35 8 9 6 2 8 74 17 118
2008 Full-time 29 39 13 12 6 0 1 68 18 2822
2008 Part-time 20 43 13 18 3 0 1 65 22 58

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 38 10 8 4 0 0 78 12 3011
2017 Part-time 36 41 16 4 2 0 1 78 6 103
2014 Full-time 34 40 11 9 5 0 0 74 14 3142
2014 Part-time 37 41 11 4 5 0 3 80 9 105
2011 Full-time 41 36 11 8 4 0 0 77 12 3912
2011 Part-time 43 35 13 7 2 0 0 78 8 119
2008 Full-time 40 40 9 7 4 0 0 80 11 2827
2008 Part-time 36 36 14 7 5 2 0 74 12 58

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 37 7 7 4 0 0 82 10 3012
2017 Part-time 37 46 14 1 1 0 1 84 2 103
2014 Full-time 40 40 8 7 5 0 0 80 12 3142
2014 Part-time 45 39 4 2 6 1 3 88 8 105
2011 Full-time 46 37 7 6 3 0 0 83 10 3914
2011 Part-time 38 45 5 6 5 1 1 84 11 118
2008 Full-time 45 41 5 5 3 0 0 87 8 2825
2008 Part-time 37 52 6 4 2 0 0 88 5 58

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 39 9 8 3 0 0 80 12 3006
2017 Part-time 48 38 5 8 1 0 0 86 9 103
2014 Full-time 37 39 11 9 4 0 0 76 13 3138
2014 Part-time 55 28 8 3 3 0 3 86 6 105

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 36 9 9 7 1 0 75 16 3012
2017 Part-time 54 31 5 9 1 0 0 85 10 103
2014 Full-time 32 34 12 11 10 0 0 67 21 3141
2014 Part-time 57 22 7 5 3 0 6 83 9 105
2011 Full-time 37 36 10 10 6 0 1 74 16 3914
2011 Part-time 62 24 6 6 0 1 1 88 6 119

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 26 11 9 11 3 10 65 23 3012
2017 Part-time 26 14 14 11 5 3 27 57 23 103
2014 Full-time 26 24 11 13 16 2 8 55 33 3141
2014 Part-time 32 17 10 11 5 1 23 65 21 105
2011 Full-time 32 24 10 11 13 2 8 63 26 3913
2011 Part-time 39 15 9 12 3 2 19 70 19 119
2008 Full-time 36 25 8 12 11 1 7 66 25 2823
2008 Part-time 35 27 1 8 11 4 15 76 23 58

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 43 10 9 4 0 0 77 13 3009
2017 Part-time 40 38 14 6 3 0 0 77 9 104
2014 Full-time 25 45 12 11 7 0 0 71 18 3142
2014 Part-time 39 38 8 6 6 0 3 80 13 105
2011 Full-time 35 39 11 9 6 0 0 74 15 3914
2011 Part-time 37 42 10 7 2 1 0 80 10 119
2008 Full-time 36 41 10 8 4 0 0 78 13 2804
2008 Part-time 26 48 11 6 7 2 0 75 13 58

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 37 14 14 8 0 0 63 22 3007
2017 Part-time 48 31 9 11 0 0 1 80 11 104
2014 Full-time 20 35 17 15 13 0 0 54 28 3141
2014 Part-time 36 42 7 6 6 1 3 80 12 105
2011 Full-time 22 39 14 13 10 0 0 62 24 3914
2011 Part-time 41 35 12 7 3 2 0 77 10 119

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 43 12 13 7 0 0 68 20 3008
2017 Part-time 30 37 19 13 0 0 1 67 13 104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 42 10 6 4 0 0 81 10 3005
2017 Part-time 45 32 16 5 0 0 1 78 5 103
2014 Full-time 35 42 12 7 4 0 0 77 11 3142
2014 Part-time 44 32 16 3 1 1 4 79 4 105
2011 Full-time 39 42 9 6 3 1 0 82 9 3915
2011 Part-time 39 44 9 5 2 2 0 84 7 119
2008 Full-time 43 39 8 5 3 1 0 83 8 2821
2008 Part-time 27 49 11 8 2 4 0 79 10 58

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 39 14 10 9 0 0 67 19 3008
2017 Part-time 41 35 14 8 2 0 0 76 10 104

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 37 10 4 1 0 0 85 5 3006
2017 Part-time 44 43 9 5 0 0 0 87 5 103
2014 Full-time 54 31 9 3 2 0 0 86 5 3140
2014 Part-time 55 33 7 1 1 0 3 91 2 105
2011 Full-time 56 33 7 3 1 0 0 89 4 3914
2011 Part-time 58 34 7 1 0 0 1 93 1 119

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 42 12 11 6 0 0 71 18 3001
2017 Part-time 35 30 18 13 0 0 3 67 14 104
2014 Full-time 20 42 13 14 10 0 0 62 25 3141
2014 Part-time 21 48 8 12 7 0 5 72 19 105
2011 Full-time 30 42 11 11 6 0 0 72 17 3914
2011 Part-time 37 36 15 7 2 2 2 75 9 119

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 38 13 10 6 0 0 70 16 3007
2017 Part-time 41 31 16 9 2 0 1 73 11 103
2014 Full-time 25 36 15 13 10 0 0 61 23 3143
2014 Part-time 37 39 12 7 2 0 3 78 10 105

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 37 13 12 7 0 0 68 18 3000
2017 Part-time 40 43 9 7 1 0 0 82 8 104
2014 Full-time 23 37 16 13 10 0 0 61 23 3142
2014 Part-time 37 41 7 9 2 0 3 81 12 105
2011 Full-time 33 40 13 9 4 1 0 74 14 3908
2011 Part-time 46 37 7 4 1 3 2 87 5 119

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 41 11 7 3 0 0 79 10 2999
2017 Part-time 42 45 11 2 0 0 1 87 2 104
2014 Full-time 33 39 14 8 5 0 0 73 13 3141
2014 Part-time 45 36 8 5 3 0 3 83 8 104
2011 Full-time 40 40 10 7 3 0 0 80 10 3915
2011 Part-time 42 47 8 3 1 0 0 89 3 119
2008 Full-time 42 41 7 6 3 0 0 84 9 2823
2008 Part-time 36 46 8 3 5 2 0 83 9 58

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 36 17 8 6 0 1 69 14 3013
2017 Part-time 57 27 9 3 1 0 3 87 4 104
2014 Full-time 29 32 19 10 8 0 1 62 19 3142
2014 Part-time 56 26 9 4 0 0 4 86 4 105
2011 Full-time 29 33 20 10 7 0 1 63 16 3911
2011 Part-time 49 33 12 2 2 1 1 84 4 119
2008 Full-time 22 34 23 12 9 0 0 56 21 2822
2008 Part-time 31 38 20 7 4 0 0 69 12 57

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 26 38 15 6 1 3 22 39 2997
2017 Part-time 3 27 26 20 18 0 6 40 32 103
2014 Full-time 14 30 36 13 5 1 1 19 45 3132
2014 Part-time 3 24 30 23 12 4 4 38 29 104
2011 Full-time 13 28 35 16 5 1 2 22 42 3909
2011 Part-time 8 23 29 21 11 2 6 35 34 118
2008 Full-time 13 28 36 15 5 0 1 21 42 2820
2008 Part-time 10 20 40 18 13 0 0 31 29 58

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 21 31 20 11 2 3 32 35 2992
2017 Part-time 1 14 15 24 32 8 6 65 18 102
2014 Full-time 14 25 31 17 8 2 2 27 41 3133
2014 Part-time 9 11 25 20 20 8 7 47 24 105
2011 Full-time 11 21 28 23 11 3 3 36 34 3900
2011 Part-time 13 12 27 20 19 4 5 43 27 118
2008 Full-time 13 23 30 22 9 2 2 32 38 2813
2008 Part-time 8 14 34 21 15 3 3 39 24 58

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 28 28 11 6 2 3 18 52 2996
2017 Part-time 12 19 29 10 12 4 13 27 38 103
2014 Full-time 26 29 26 11 5 1 2 16 57 3137
2014 Part-time 13 19 28 18 8 7 8 30 37 105
2011 Full-time 19 27 29 15 6 1 3 22 47 3898
2011 Part-time 14 25 28 7 16 3 8 25 44 118
2008 Full-time 18 29 31 14 5 1 2 20 48 2816
2008 Part-time 26 22 22 17 10 0 3 28 49 58

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 21 33 21 10 1 2 32 34 2984
2017 Part-time 3 7 23 20 34 3 10 63 11 102
2014 Full-time 14 23 33 20 7 1 2 28 39 3131
2014 Part-time 3 8 27 30 21 4 7 58 12 105
2011 Full-time 11 20 36 21 9 1 2 31 32 3899
2011 Part-time 5 11 26 25 25 3 5 55 17 117
2008 Full-time 11 21 36 22 8 1 2 30 33 2815
2008 Part-time 5 22 34 25 13 0 2 38 27 58

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 22 29 15 9 2 4 26 44 2998
2017 Part-time 4 14 15 24 26 3 16 60 22 102
2014 Full-time 30 26 25 11 5 1 2 17 58 3136
2014 Part-time 7 21 22 17 20 1 12 43 32 104
2011 Full-time 20 27 26 15 7 1 3 24 48 3903
2011 Part-time 11 11 25 17 23 5 8 46 25 118
2008 Full-time 21 26 26 16 7 1 2 24 48 2815
2008 Part-time 8 28 22 22 14 4 3 38 38 58

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 22 28 17 11 3 3 30 41 2996
2017 Part-time 5 17 23 13 23 6 13 44 27 102
2014 Full-time 16 21 30 19 9 2 3 29 39 3134
2014 Part-time 13 20 21 13 16 8 9 35 40 105
2011 Full-time 14 22 30 19 9 2 4 30 39 3905
2011 Part-time 14 16 22 14 21 6 8 40 34 118
2008 Full-time 19 25 27 16 7 2 3 25 47 2819
2008 Part-time 15 27 21 22 10 3 2 33 45 58

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 27 30 11 6 2 3 18 50 2995
2017 Part-time 8 22 22 15 18 4 12 39 35 101
2014 Full-time 25 27 29 10 5 2 2 15 55 3135
2014 Part-time 12 22 22 20 12 3 9 37 39 105
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 67 16 6 5 3 0 3 85 9 3011
2017 Part-time 66 15 4 5 2 0 7 87 8 104
2014 Full-time 67 14 5 5 3 0 5 86 9 3143
2014 Part-time 69 11 4 4 3 1 8 88 8 105
2011 Full-time 68 13 6 5 3 0 4 85 9 3908
2011 Part-time 69 16 3 6 3 1 2 87 9 119
2008 Full-time 66 12 5 5 4 0 8 84 10 2824
2008 Part-time 70 11 8 2 0 1 7 89 2 58

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 33 14 12 9 5 3 62 23 3013
2017 Part-time 40 27 7 2 6 7 10 81 10 104
2014 Full-time 25 29 15 13 12 4 3 58 26 3143
2014 Part-time 31 29 5 11 5 4 14 74 20 105

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 31 10 10 8 1 0 72 18 3012
2017 Part-time 55 29 4 5 5 3 0 85 11 104
2014 Full-time 38 29 9 12 10 1 0 68 23 3140
2014 Part-time 50 32 5 2 7 0 3 85 10 105

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 36 11 12 7 1 0 69 20 3010
2017 Part-time 58 29 3 3 2 2 2 91 5 104
2014 Full-time 24 38 13 15 8 1 1 64 23 3139
2014 Part-time 41 34 9 7 3 3 3 80 11 104
2011 Full-time 28 37 12 13 8 2 0 67 21 3911
2011 Part-time 40 31 15 4 4 4 2 75 9 119
2008 Full-time 29 38 11 12 8 2 1 69 20 2823
2008 Part-time 32 47 4 15 0 2 0 81 15 58

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 28 14 12 8 9 1 63 22 3002
2017 Part-time 51 12 7 6 3 18 3 80 12 103
2014 Full-time 26 28 15 13 10 6 1 58 25 3139
2014 Part-time 27 24 10 7 8 17 8 67 20 104
2011 Full-time 30 27 13 12 12 6 1 60 26 3909
2011 Part-time 26 32 16 6 5 11 4 68 13 119
2008 Full-time 30 29 12 13 10 6 1 63 25 2821
2008 Part-time 33 31 9 13 5 10 0 71 20 58

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 22 17 17 14 15 3 41 38 3000
2017 Part-time 30 20 13 6 3 22 6 70 12 104
2014 Full-time 10 20 18 20 18 11 3 35 44 3140
2014 Part-time 13 19 10 14 10 24 11 49 37 104

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 40 8 8 4 0 0 80 12 2998
2017 Part-time 72 16 9 1 0 2 0 90 1 104
2014 Full-time 35 40 10 10 5 0 0 75 15 3141
2014 Part-time 52 30 9 5 2 0 3 84 7 104
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 36 36 10 10 7 1 1 73 17 3011
2017 Part-time 45 38 7 6 2 1 1 85 8 102
2014 Full-time 35 35 12 10 8 0 0 71 17 3139
2014 Part-time 51 21 11 4 5 0 7 78 10 105
2011 Full-time 34 35 12 11 7 1 0 70 18 3914
2011 Part-time 48 31 10 6 2 2 2 82 8 118
2008 Full-time 32 36 11 11 9 1 1 68 20 2818
2008 Part-time 34 41 12 8 5 0 0 75 13 58

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 29 11 7 6 2 1 76 13 3010
2017 Part-time 65 25 5 1 0 2 2 94 1 104
2014 Full-time 40 30 12 9 7 2 1 72 16 3140
2014 Part-time 58 26 3 4 3 2 4 90 7 105
2011 Full-time 42 30 12 8 6 2 1 73 14 3912
2011 Part-time 55 26 9 6 1 2 2 84 7 119
2008 Full-time 40 30 11 9 7 2 1 73 16 2817
2008 Part-time 49 34 9 6 0 2 0 85 6 58

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 33 9 9 7 1 0 75 16 3012
2017 Part-time 49 35 11 3 1 1 1 86 3 104
2014 Full-time 38 33 11 10 8 1 0 71 18 3140
2014 Part-time 48 32 8 5 3 0 4 83 9 105
2011 Full-time 39 33 9 11 7 1 0 73 18 3911
2011 Part-time 49 28 14 6 3 1 0 78 8 119
2008 Full-time 38 33 9 11 9 0 0 71 20 2817
2008 Part-time 38 43 5 11 4 0 0 80 15 58

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 77 12 3 2 2 0 4 93 4 3012
2017 Part-time 84 7 1 5 1 0 3 93 5 104
2014 Full-time 75 12 4 2 2 0 5 92 4 3138
2014 Part-time 78 8 3 2 3 1 6 92 5 105
2011 Full-time 76 11 4 2 3 0 4 91 5 3914
2011 Part-time 81 7 3 2 3 1 2 91 6 119
2008 Full-time 76 7 4 2 2 0 8 91 5 2824
2008 Part-time 82 5 3 0 2 1 7 94 2 58

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 26 8 6 7 4 5 77 14 3006
2017 Part-time 66 21 1 3 2 7 1 94 5 104
2014 Full-time 42 24 9 7 10 3 6 72 18 3141
2014 Part-time 71 11 3 0 6 2 7 90 7 105
2011 Full-time 41 26 10 8 8 4 4 72 17 3912
2011 Part-time 61 19 4 4 3 2 7 88 8 119

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 26 8 7 6 1 0 78 13 3007
2017 Part-time 67 25 3 2 1 1 0 93 4 103

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 24 9 5 5 2 0 80 11 3006
2017 Part-time 73 21 2 1 1 1 0 95 3 104

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 27 10 7 7 1 0 76 14 3007
2017 Part-time 65 24 8 1 1 2 0 90 2 104
2014 Full-time 44 28 11 9 8 0 0 72 17 3142
2014 Part-time 64 22 4 3 3 0 3 89 7 105
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 35 17 12 7 3 7 61 21 891
2014 Full-time 20 33 17 12 8 4 6 59 22 906

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 33 17 12 8 5 0 61 21 3012
2017 Part-time 46 30 10 3 1 12 0 85 4 104
2014 Full-time 19 33 19 13 10 6 0 55 25 3139
2014 Part-time 33 29 7 6 6 14 5 77 15 105
2011 Full-time 22 32 18 12 10 6 0 57 24 3907
2011 Part-time 25 38 17 8 2 9 2 70 11 119

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 33 18 15 9 3 0 56 25 3009
2017 Part-time 51 27 8 7 1 7 0 83 8 104
2014 Full-time 17 31 20 17 13 3 0 49 30 3141
2014 Part-time 32 29 12 6 7 11 4 72 14 105
2011 Full-time 19 34 18 14 12 3 0 55 26 3910
2011 Part-time 28 34 12 13 6 6 2 67 20 119
2008 Full-time 20 36 17 13 11 2 0 57 25 2822
2008 Part-time 21 28 23 13 7 8 0 53 22 58

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 31 19 19 11 5 0 48 32 3005
2017 Part-time 37 29 14 5 3 13 1 75 9 104
2014 Full-time 11 28 21 20 15 6 0 41 37 3140
2014 Part-time 23 26 10 12 8 17 5 63 25 104
2011 Full-time 11 34 19 19 11 6 0 49 31 3909
2011 Part-time 22 29 13 17 8 10 1 57 28 119
2008 Full-time 11 34 18 21 11 5 0 47 34 2823
2008 Part-time 10 26 29 18 7 10 0 40 28 58

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 28 17 16 15 6 0 49 33 3008
2017 Part-time 40 27 10 6 5 12 0 76 12 104
2014 Full-time 13 26 18 17 18 7 0 42 38 3140
2014 Part-time 24 24 18 9 8 12 6 58 20 105
2011 Full-time 17 32 18 15 12 7 0 53 28 3908
2011 Part-time 27 31 15 10 10 7 0 63 21 119
2008 Full-time 15 31 16 16 14 8 0 50 33 2823
2008 Part-time 8 21 27 20 4 19 0 36 30 58

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 33 16 19 13 3 0 50 33 3004
2017 Part-time 39 32 11 6 5 5 1 76 12 103
2014 Full-time 11 30 19 20 17 3 0 42 38 3138
2014 Part-time 22 32 14 15 5 7 5 61 23 105
2011 Full-time 13 35 17 21 12 3 0 49 33 3904
2011 Part-time 28 34 14 10 11 3 1 64 22 119
2008 Full-time 13 37 15 21 12 2 0 52 33 2823
2008 Part-time 14 33 18 20 11 4 2 49 32 58
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 43 17 12 5 1 0 65 17 3008
2017 Part-time 44 37 11 5 2 1 0 82 7 104
2014 Full-time 18 41 19 12 7 2 0 61 20 3139
2014 Part-time 31 47 8 6 4 1 3 81 10 105
2011 Full-time 24 44 15 11 4 2 0 69 16 3913
2011 Part-time 35 33 19 7 5 0 1 68 12 119

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 30 45 14 6 2 3 0 78 8 3004
2017 Part-time 48 36 5 5 1 4 1 88 6 104
2014 Full-time 30 44 14 6 3 4 0 77 9 3139
2014 Part-time 32 43 10 4 1 7 3 83 6 105
2011 Full-time 29 42 15 6 3 5 0 75 10 3914
2011 Part-time 35 38 11 8 1 6 2 79 9 118

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 37 12 11 6 4 1 69 18 3003
2017 Part-time 42 26 7 12 1 9 3 77 15 104
2014 Full-time 30 38 12 11 6 3 1 71 17 3139
2014 Part-time 36 32 7 8 4 8 4 77 14 105
2011 Full-time 33 33 12 10 6 5 1 70 17 3911
2011 Part-time 26 39 7 10 5 9 4 75 17 119
2008 Full-time 29 34 12 12 8 5 1 67 21 2817
2008 Part-time 10 46 14 18 7 5 0 59 26 58

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 35 18 15 7 5 1 58 23 3005
2017 Part-time 28 27 20 10 4 7 4 62 16 104
2014 Full-time 17 32 21 14 9 5 1 53 24 3140
2014 Part-time 18 21 17 14 7 20 3 51 27 105
2011 Full-time 17 35 19 13 9 6 1 56 24 3905
2011 Part-time 11 34 18 13 6 13 6 55 23 119

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 21 18 17 17 11 4 40 39 3008
2017 Part-time 30 20 19 6 4 13 8 63 13 103
2014 Full-time 12 18 18 18 22 10 3 34 45 3141
2014 Part-time 17 15 15 11 15 19 8 44 36 105
2011 Full-time 12 20 19 17 18 11 3 38 41 3909
2011 Part-time 15 22 16 10 8 15 13 53 25 119

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 22 9 6 3 1 5 81 10 3009
2017 Part-time 57 16 7 7 1 3 9 83 9 104
2014 Full-time 54 20 10 5 3 1 6 80 9 3140
2014 Part-time 60 16 6 2 2 3 11 88 5 105

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 21 6 3 2 3 4 89 5 3011
2017 Part-time 68 17 4 1 0 7 3 94 1 104
2014 Full-time 62 21 7 2 2 3 4 89 4 3137
2014 Part-time 66 16 5 1 1 3 8 93 2 105
2011 Full-time 69 16 6 2 1 2 3 90 3 3914
2011 Part-time 65 11 7 3 2 3 9 86 6 118
2008 Full-time 67 18 7 2 1 1 3 90 3 2825
2008 Part-time 65 17 8 0 0 5 5 91 0 58

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 37 15 13 9 3 0 62 23 3005
2017 Part-time 46 34 7 6 1 5 3 86 7 103
2014 Full-time 19 31 17 17 13 3 0 52 31 3140
2014 Part-time 23 39 8 6 8 10 6 74 17 105
2011 Full-time 25 35 14 13 10 2 0 62 24 3913
2011 Part-time 30 34 13 8 3 9 3 73 12 118
2008 Full-time 24 35 15 14 10 2 0 60 24 2822
2008 Part-time 31 33 12 18 2 3 1 67 20 58

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 30 14 16 16 3 3 52 34 3009
2017 Part-time 34 31 9 3 6 10 8 79 11 104
2014 Full-time 14 23 15 20 24 2 2 38 46 3139
2014 Part-time 23 18 9 12 11 10 16 56 31 105
2011 Full-time 18 28 14 17 19 2 2 48 38 3914
2011 Part-time 18 23 16 14 10 6 14 51 29 118
2008 Full-time 18 35 13 16 15 1 1 55 31 2822
2008 Part-time 15 31 18 24 6 5 1 49 32 58

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 39 20 11 6 5 1 60 19 3005
2017 Part-time 38 35 15 6 3 2 1 75 10 104

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 39 14 6 4 3 0 75 10 3006
2017 Part-time 48 42 6 2 1 1 1 91 3 104
2014 Full-time 33 37 15 6 4 5 0 74 10 3139
2014 Part-time 46 32 8 2 2 4 5 87 5 105

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 44 12 8 4 2 0 76 12 3004
2017 Part-time 56 33 5 3 0 2 1 92 3 104
2014 Full-time 30 40 14 7 5 3 0 72 13 3139
2014 Part-time 49 26 7 6 2 4 5 83 9 105
2011 Full-time 30 40 14 9 5 2 0 72 14 3907
2011 Part-time 48 31 10 4 3 2 1 82 8 119

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 42 10 6 3 0 0 80 10 3005
2017 Part-time 63 32 5 1 0 0 0 94 1 104
2014 Full-time 35 39 13 7 5 1 0 74 12 3135
2014 Part-time 55 29 8 3 2 0 3 87 4 105
2011 Full-time 37 40 12 6 4 1 0 77 10 3908
2011 Part-time 51 40 6 2 2 0 0 91 3 119
2008 Full-time 35 40 12 8 4 1 0 76 12 2817
2008 Part-time 25 55 11 7 2 0 0 80 9 58

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 35 19 11 8 0 0 62 19 3006
2017 Part-time 55 34 6 3 1 1 0 90 3 104
2014 Full-time 20 33 20 15 11 1 0 53 27 3140
2014 Part-time 29 43 11 8 5 1 3 75 14 105
2011 Full-time 25 35 20 11 8 1 0 61 19 3911
2011 Part-time 38 35 13 10 3 1 0 73 13 119

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 40 16 11 6 0 0 66 18 3006
2017 Part-time 53 34 6 5 0 2 0 89 5 104
2014 Full-time 20 35 18 16 10 1 0 56 26 3138
2014 Part-time 32 42 9 10 2 1 3 77 13 105
2011 Full-time 25 39 16 12 7 1 0 65 19 3911
2011 Part-time 38 40 12 8 2 0 0 78 10 119
2008 Full-time 27 40 14 11 7 0 0 68 18 2823
2008 Part-time 16 48 20 9 7 0 0 64 16 58

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 25 19 13 11 4 1 55 25 3008
2017 Part-time 41 23 12 10 6 6 3 70 17 104
2014 Full-time 22 24 18 16 16 4 0 47 33 3139
2014 Part-time 29 25 14 9 9 10 4 62 21 105
2011 Full-time 26 27 17 13 12 4 0 55 27 3910
2011 Part-time 39 24 11 13 6 5 2 68 20 119
2008 Full-time 26 29 17 14 9 5 0 58 25 2821
2008 Part-time 20 32 15 25 5 4 0 54 31 58
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 37 29 34 3013
2017 Part-time 39 23 38 104
2014 Full-time 39 27 34 3140
2014 Part-time 39 20 41 105
2011 Full-time 37 31 33 3914
2011 Part-time 39 31 30 119

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 10 27 38 5 12 7 1083
2017 Part-time 11 9 11 19 51 0 40
2014 Full-time 10 23 42 11 9999 14 1224
2014 Part-time 11 10 26 11 9999 43 43
2011 Full-time 12 28 40 8 9999 11 1445
2011 Part-time 13 26 21 8 9999 32 46
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 22 78 3003
2017 Part-time 13 87 104
2014 Full-time 25 75 3137
2014 Part-time 19 81 103

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 46 684
2017 Part-time 58 14
2014 Full-time 45 780
2014 Part-time 51 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 66 684
2017 Part-time 47 14
2014 Full-time 67 780
2014 Part-time 60 21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 9 684
2017 Part-time 0 14
2014 Full-time 9 780

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Part-time 0 14
2014 Part-time 0 21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 6 684
2014 Full-time 2 780
2014 Part-time 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 13 684
2014 Full-time 10 780

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 4 684
2017 Part-time 0 14
2014 Full-time 3 780
2014 Part-time 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 43 684
2017 Part-time 36 14
2014 Full-time 45 781
2014 Part-time 35 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 44 684
2017 Part-time 42 14
2014 Full-time 44 781
2014 Part-time 37 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 48 684
2014 Full-time 49 781
2014 Part-time 43 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 44 684
2017 Part-time 42 14
2014 Full-time 46 781
2014 Part-time 39 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 36 684
2014 Full-time 37 781
2014 Part-time 37 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 58 684
2017 Part-time 47 14
2014 Full-time 57 781
2014 Part-time 72 21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 40 684
2014 Full-time 40 781
2014 Part-time 38 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Full-time 1 684
2014 Full-time 1 781
2014 Part-time 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 7 684
2014 Full-time 6 781

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 13 684
2017 Part-time 0 14
2014 Full-time 13 781
2014 Part-time 24 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 48 684
2017 Part-time 63 14
2014 Full-time 52 781
2014 Part-time 43 21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 28 684
2014 Full-time 29 781
2014 Part-time 40 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 12 684
2014 Full-time 17 781

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 57 684
2017 Part-time 52 14
2014 Full-time 54 780
2014 Part-time 62 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 30 684
2014 Full-time 29 780
2014 Part-time 24 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 684
2014 Full-time 15 780

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 20 684
2017 Part-time 0 14
2014 Full-time 21 780

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 684
2014 Full-time 13 780

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 684
2014 Full-time 7 780

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 14 684
2014 Full-time 15 780

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 12 684
2014 Full-time 11 780
2014 Part-time 25 21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 23 684
2017 Part-time 32 14
2014 Full-time 24 780
2014 Part-time 25 21

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 637
2014 Full-time 10 727

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 16 637
2017 Part-time 35 13
2014 Full-time 13 727
2014 Part-time 27 19

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 637
2014 Full-time 8 727
2014 Part-time 0 19

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 637
2017 Part-time 0 13
2014 Full-time 7 727
2014 Part-time 0 19

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 637
2017 Part-time 0 13
2014 Full-time 10 727

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 637
2017 Part-time 0 13
2014 Full-time 10 727
2014 Part-time 0 19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 20 637
2014 Full-time 11 727

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 637
2014 Full-time 9 727

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 637
2014 Full-time 11 727

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 25 637
2014 Full-time 28 727
2014 Part-time 36 19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 637
2014 Full-time 11 727

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 45 637
2014 Full-time 47 727
2014 Part-time 47 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 637
2017 Part-time 0 13
2014 Full-time 2 727
2014 Part-time 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 54 637
2014 Full-time 58 727
2014 Part-time 43 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 637
2017 Part-time 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 637
2014 Full-time 14 727

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 90 10 683
2017 Part-time 78 22 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 17 22 9 10 25 6 40 28 3012
2017 Part-time 18 13 13 3 2 36 15 64 9 104
2014 Full-time 10 16 22 10 11 25 6 38 30 3140
2014 Part-time 17 13 8 6 5 36 17 61 23 105

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 30 21 9 8 12 1 57 19 3010
2017 Part-time 33 28 14 4 1 19 2 76 6 104
2014 Full-time 17 28 23 9 9 13 1 52 21 3140
2014 Part-time 25 25 13 9 3 19 6 67 16 105
2011 Full-time 27 37 17 8 5 7 0 68 14 3911
2011 Part-time 30 39 16 3 2 8 2 76 6 119
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 46 9 7 3 2 7 79 11 3012
2017 Part-time 15 24 5 7 10 11 30 64 28 103
2014 Full-time 26 49 10 5 2 2 6 82 8 3140
2014 Part-time 16 29 6 10 2 7 31 72 18 105
2011 Full-time 24 49 10 8 2 2 5 78 10 3911
2011 Part-time 19 38 11 7 3 3 19 73 14 119
2008 Full-time 24 48 10 8 4 2 6 77 12 2829
2008 Part-time 10 45 7 15 12 3 7 62 31 58

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 8 21 22 8 6 25 10 45 21 3007
2017 Part-time 9 10 13 2 3 34 29 52 12 104
2014 Full-time 7 20 26 9 6 23 9 40 22 3138
2014 Part-time 6 11 16 4 2 27 35 44 15 105
2011 Full-time 8 21 24 9 5 25 7 43 21 3909
2011 Part-time 7 17 19 3 3 28 22 47 14 119

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 32 10 3 2 10 7 81 6 3010
2017 Part-time 26 20 1 3 1 23 27 92 7 104
2014 Full-time 32 32 13 5 3 9 6 76 9 3139
2014 Part-time 28 18 5 5 1 14 29 80 10 105
2011 Full-time 34 31 13 4 2 10 5 77 8 3910
2011 Part-time 34 24 7 1 0 17 17 87 1 119
2008 Full-time 33 33 13 3 2 10 6 78 6 2826
2008 Part-time 22 30 18 6 0 17 7 69 8 58

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 32 15 6 2 13 7 71 10 3001
2017 Part-time 22 18 5 1 0 27 27 87 2 104
2014 Full-time 22 32 16 7 4 12 6 66 14 3140
2014 Part-time 22 17 8 2 3 19 29 76 9 105
2011 Full-time 25 32 15 6 3 14 5 70 11 3906
2011 Part-time 29 20 10 3 0 20 18 79 5 119
2008 Full-time 27 32 15 7 4 9 6 70 12 2823
2008 Part-time 25 27 23 7 1 10 6 63 10 58
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 12 88 3011
2017 Part-time 7 93 104
2014 Full-time 12 88 3139
2014 Part-time 6 94 105

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 41 349
2014 Full-time 33 345

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 78 349
2014 Full-time 79 345

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 5 349
2014 Full-time 6 345

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 7 349
2014 Full-time 5 345

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 13 349
2014 Full-time 14 345

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 6 349
2014 Full-time 5 345

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 37 348
2014 Full-time 35 343

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 21 348
2014 Full-time 17 343

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 15 348
2014 Full-time 11 343

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Full-time 4 348
2014 Full-time 4 343

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 25 348
2014 Full-time 20 343

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 29 348
2014 Full-time 23 343

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Full-time 4 348
2014 Full-time 2 343

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Full-time 2 348

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Full-time 5 348
2014 Full-time 8 343

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 15 348
2014 Full-time 21 343

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Full-time 16 348
2014 Full-time 16 343

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 17 348
2014 Full-time 19 343

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 34 348
2014 Full-time 32 343

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 14 348
2014 Full-time 17 343

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 348
2014 Full-time 8 343

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 348
2014 Full-time 16 343

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 348
2014 Full-time 5 343

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 348
2014 Full-time 6 343

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 348
2014 Full-time 12 343

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 9 348
2014 Full-time 9 343

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 49 348
2014 Full-time 43 343

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 325
2014 Full-time 8 321

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 325
2014 Full-time 9 321

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 325
2014 Full-time 5 321

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 4 325
2014 Full-time 3 321

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 325
2014 Full-time 5 321

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 325
2014 Full-time 7 321

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 325
2014 Full-time 8 321

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 325
2014 Full-time 11 321

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 28 325
2014 Full-time 24 321

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 325
2014 Full-time 8 321

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 41 325
2014 Full-time 47 321

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 2 325
2014 Full-time 1 321

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 60 325
2014 Full-time 62 321

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 13 325
2014 Full-time 12 321

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 90 10 351

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 17 23 5 5 33 6 47 16 3004
2017 Part-time 23 12 13 3 1 36 12 66 9 104
2014 Full-time 10 16 24 4 6 34 6 43 17 3139
2014 Part-time 19 10 12 3 3 33 20 60 14 105

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 31 20 5 4 15 2 64 11 3007
2017 Part-time 38 25 11 3 1 18 5 81 4 104
2014 Full-time 19 28 22 6 5 19 1 58 14 3135
2014 Part-time 35 18 16 6 2 16 7 69 10 105
2011 Full-time 31 36 15 6 3 9 0 73 10 3909
2011 Part-time 40 31 17 1 1 10 1 80 2 119
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 21 21 16 24 0 2 39 40 3003
2017 Part-time 18 25 16 12 24 1 4 45 39 104

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 26 26 17 13 0 1 43 31 3005
2017 Part-time 28 33 22 8 2 0 7 66 11 104

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 28 25 16 10 0 2 49 26 3003
2017 Part-time 46 26 13 6 2 1 7 78 8 104

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 24 22 18 16 1 2 43 35 3007
2017 Part-time 45 26 13 5 8 1 3 73 13 104

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 25 15 7 5 0 7 71 13 3002
2017 Part-time 54 21 3 3 1 0 17 92 4 104

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 29 26 12 8 0 1 53 21 3003
2017 Part-time 34 29 19 13 2 1 1 64 16 103

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 32 24 12 6 1 2 57 18 2997
2017 Part-time 41 32 14 5 2 3 3 78 8 104

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 31 25 15 8 1 2 51 24 2999
2017 Part-time 37 32 19 5 2 1 4 72 8 104

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 30 23 14 10 1 2 52 25 3001
2017 Part-time 33 31 19 11 2 1 4 67 13 104

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 32 21 11 6 1 2 60 18 2995
2017 Part-time 44 34 15 2 0 2 3 82 2 104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 23 14 8 6 0 2 72 14 3007
2017 Part-time 64 17 10 5 2 0 1 83 8 104

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 16 7 5 4 1 3 84 9 3004
2017 Part-time 78 11 4 1 1 0 6 94 2 104

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 29 10 5 3 0 2 82 8 3000
2017 Part-time 71 20 4 3 0 0 2 93 3 103

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 54 20 11 7 5 1 2 76 13 3004
2017 Part-time 69 19 5 3 2 0 2 90 5 104

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 14 6 3 1 0 24 87 5 3005
2017 Part-time 73 5 0 0 1 0 21 99 1 104

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 20 8 3 1 1 6 88 4 2982
2017 Part-time 70 16 5 1 0 0 7 93 1 104

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 17 8 5 4 1 4 82 10 3009
2017 Part-time 51 17 12 9 7 0 5 71 17 103

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 29 13 4 2 0 3 80 6 2995
2017 Part-time 48 26 17 5 1 1 2 77 6 104

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 28 39 16 6 0 0 38 23 3014
2017 Part-time 19 44 25 5 5 0 3 65 10 104

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 22 40 20 8 0 1 28 32 3001
2017 Part-time 3 11 41 23 20 1 1 44 14 103

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 42 16 10 7 4 0 65 18 3007
2017 Part-time 31 41 11 5 1 11 0 80 7 104

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 37 19 16 11 2 0 53 28 3008
2017 Part-time 34 37 18 8 1 3 0 73 9 104
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 18 82 3001
2017 Part-time 20 80 104
2014 Full-time 16 84 3134
2014 Part-time 13 87 105

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 74 26 519
2017 Part-time 73 27 22
2014 Full-time 75 25 496
2014 Part-time 86 14 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 36 5 7 3 0 0 85 10 387
2017 Part-time 69 31 0 0 0 0 0 100 0 18
2014 Full-time 46 29 8 12 5 0 1 76 16 372
2014 Part-time 56 20 8 0 16 0 0 76 16 12
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 24 20 13 16 3 1 24 76 3013
2017 Part-time 23 14 19 19 22 1 1 24 76 104

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 26 2199
2017 Part-time 47 80

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 36 2199
2017 Part-time 59 80

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 21 2199
2017 Part-time 38 80

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 51 2199
2017 Part-time 21 80

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 6 2199
2017 Part-time 6 80

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 40 2199
2017 Part-time 31 80

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 5 43 20 10 5 16 2143
2017 Part-time 7 37 26 6 7 16 79

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 21 16 18 27 2 7 34 49 2203
2017 Part-time 19 33 10 14 17 2 6 55 34 79

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 2 8 11 18 54 2 5 11 78 2206
2017 Part-time 8 11 6 25 41 3 6 21 72 80
Date modified: