2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 38 5 7 3 0 0 85 10 634
2017 Non-visible minority 43 44 4 7 3 0 0 87 10 4177
2014 Visible minority 46 42 7 3 2 0 0 88 5 479
2014 Non-visible minority 43 44 3 7 2 0 0 88 9 3564
2011 Visible minority 38 48 3 9 2 0 0 86 11 653
2011 Non-visible minority 40 46 4 8 2 0 0 86 10 4932
2008 Visible minority 39 48 4 6 3 0 0 87 9 346
2008 Non-visible minority 41 46 3 8 2 0 0 87 11 3155

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 18 4 2 1 1 1 94 2 635
2017 Non-visible minority 77 16 3 2 1 1 1 95 2 4165
2014 Visible minority 73 21 3 1 1 0 1 95 2 479
2014 Non-visible minority 75 18 3 2 1 0 1 95 2 3564
2011 Visible minority 73 21 3 2 1 0 1 95 2 653
2011 Non-visible minority 76 17 3 2 1 0 1 94 3 4932
2008 Visible minority 73 17 4 2 2 1 1 92 4 345
2008 Non-visible minority 77 17 2 2 1 0 1 95 3 3146

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 15 3 2 1 1 2 93 4 632
2017 Non-visible minority 75 14 4 3 1 0 2 91 5 4178
2014 Visible minority 71 19 4 2 1 1 2 92 4 479
2014 Non-visible minority 73 16 4 3 2 0 2 91 5 3565
2011 Visible minority 74 15 3 3 2 0 2 92 5 654
2011 Non-visible minority 74 14 4 4 3 0 2 90 6 4923
2008 Visible minority 75 14 4 3 2 1 1 90 5 346
2008 Non-visible minority 74 15 3 4 2 0 1 91 6 3150

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 30 5 8 5 1 0 81 13 634
2017 Non-visible minority 44 34 6 10 5 0 0 79 16 4170
2014 Visible minority 47 35 7 7 4 0 0 82 11 479
2014 Non-visible minority 45 33 6 11 5 0 0 79 15 3564
2011 Visible minority 33 40 10 10 6 0 0 74 16 646
2011 Non-visible minority 40 35 6 11 7 0 0 76 18 4910

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 35 12 15 7 0 0 67 21 631
2017 Non-visible minority 31 39 10 14 6 0 0 70 20 4177
2014 Visible minority 32 38 11 11 7 0 0 71 18 478
2014 Non-visible minority 31 39 9 13 7 0 0 70 21 3565
2011 Visible minority 23 42 15 14 7 0 0 65 21 652
2011 Non-visible minority 29 39 11 13 7 0 1 69 20 4918
2008 Visible minority 23 41 13 15 8 1 0 64 22 346
2008 Non-visible minority 27 41 10 14 7 0 0 69 21 3157

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 35 13 8 6 0 0 73 14 635
2017 Non-visible minority 44 37 10 6 3 0 0 82 9 4173
2014 Visible minority 34 36 14 11 5 0 0 71 16 479
2014 Non-visible minority 42 38 10 6 3 0 0 80 10 3566
2011 Visible minority 35 38 13 8 5 0 1 74 13 654
2011 Non-visible minority 46 35 9 6 3 0 0 82 9 4926
2008 Visible minority 35 36 13 10 6 0 0 71 16 344
2008 Non-visible minority 39 40 10 7 4 0 0 79 11 3152

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 34 11 9 5 0 0 76 14 633
2017 Non-visible minority 50 35 7 6 3 0 0 85 9 4167
2014 Visible minority 36 37 11 9 6 0 0 73 16 478
2014 Non-visible minority 48 37 7 6 3 0 0 85 9 3564
2011 Visible minority 37 37 11 8 7 0 0 74 15 652
2011 Non-visible minority 48 37 6 5 3 0 0 86 8 4924
2008 Visible minority 37 36 11 11 5 0 0 73 16 346
2008 Non-visible minority 45 39 7 5 3 0 0 85 9 3158

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 36 7 6 4 1 0 82 11 633
2017 Non-visible minority 47 35 8 7 2 0 0 83 9 4160
2014 Visible minority 43 36 11 7 2 0 0 80 9 476
2014 Non-visible minority 47 36 8 7 2 0 0 83 9 3563

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 27 10 8 5 2 0 77 13 634
2017 Non-visible minority 49 30 8 7 4 0 1 80 11 4169
2014 Visible minority 43 32 14 5 5 0 0 76 10 478
2014 Non-visible minority 47 31 9 8 4 0 0 79 12 3558
2011 Visible minority 41 37 10 6 5 0 1 79 11 653
2011 Non-visible minority 45 33 9 7 4 0 0 79 12 4925

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 20 12 6 9 4 10 68 17 634
2017 Non-visible minority 40 22 10 9 9 1 9 69 20 4171
2014 Visible minority 37 22 12 10 8 3 9 67 20 478
2014 Non-visible minority 39 24 10 10 10 1 6 68 21 3561
2011 Visible minority 34 27 11 11 10 1 6 66 22 652
2011 Non-visible minority 36 23 10 11 12 1 7 65 25 4925
2008 Visible minority 35 31 11 8 6 2 8 73 15 346
2008 Non-visible minority 40 23 9 11 11 2 5 68 23 3155

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 41 11 8 4 0 0 77 12 634
2017 Non-visible minority 39 43 8 6 3 0 0 82 10 4171
2014 Visible minority 32 42 12 8 5 0 0 74 13 479
2014 Non-visible minority 37 43 9 7 4 0 0 80 11 3565
2011 Visible minority 32 39 15 9 5 0 0 72 14 651
2011 Non-visible minority 40 40 9 6 4 0 0 81 10 4918
2008 Visible minority 35 40 14 7 5 0 0 75 11 340
2008 Non-visible minority 40 40 9 7 4 0 0 80 11 3120

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 33 16 10 9 1 1 65 19 633
2017 Non-visible minority 31 35 14 12 8 0 0 66 20 4169
2014 Visible minority 26 38 15 13 8 0 0 64 21 478
2014 Non-visible minority 29 37 13 12 9 0 0 66 21 3563
2011 Visible minority 19 38 19 13 10 0 1 57 24 651
2011 Non-visible minority 26 38 14 13 8 0 0 65 21 4925

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 37 13 10 5 0 1 72 15 635
2017 Non-visible minority 34 41 11 9 4 0 0 75 14 4168

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 38 8 5 2 0 0 85 7 633
2017 Non-visible minority 49 37 7 4 2 0 0 86 6 4166
2014 Visible minority 43 39 12 5 2 1 0 82 6 478
2014 Non-visible minority 47 39 8 4 2 0 0 86 6 3566
2011 Visible minority 39 45 9 4 2 0 0 84 6 651
2011 Non-visible minority 44 40 9 4 3 1 0 85 7 4929
2008 Visible minority 46 39 9 2 3 1 0 86 6 346
2008 Non-visible minority 50 36 7 4 2 0 0 87 6 3147

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 34 13 11 7 0 0 69 18 634
2017 Non-visible minority 35 36 12 9 7 0 0 71 17 4157

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 34 9 4 1 0 0 86 5 631
2017 Non-visible minority 61 30 6 2 1 0 0 91 3 4165
2014 Visible minority 62 26 8 2 2 0 0 88 3 478
2014 Non-visible minority 70 23 5 2 1 0 0 93 2 3562
2011 Visible minority 58 31 8 2 1 0 0 89 3 652
2011 Non-visible minority 67 26 5 2 1 0 0 93 3 4925

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 35 11 9 6 1 1 72 16 629
2017 Non-visible minority 34 38 11 10 6 0 1 73 16 4156
2014 Visible minority 26 41 14 11 8 0 0 67 19 479
2014 Non-visible minority 27 42 12 12 8 0 0 69 20 3563
2011 Visible minority 26 41 15 10 6 1 1 69 16 651
2011 Non-visible minority 34 39 10 10 6 0 0 73 16 4924

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 32 13 9 7 0 1 71 16 630
2017 Non-visible minority 38 35 13 8 5 0 1 73 14 4167
2014 Visible minority 31 40 15 7 6 0 1 71 13 479
2014 Non-visible minority 36 35 13 9 6 0 0 72 15 3562

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 35 13 9 5 0 0 73 14 630
2017 Non-visible minority 40 35 11 8 5 0 0 76 13 4164
2014 Visible minority 34 36 16 9 4 0 0 71 13 479
2014 Non-visible minority 37 36 13 9 5 0 0 73 14 3563
2011 Visible minority 34 39 15 7 3 1 0 74 11 647
2011 Non-visible minority 42 37 10 6 3 0 0 80 10 4922

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 36 12 5 2 0 0 81 7 631
2017 Non-visible minority 47 38 8 4 2 0 0 85 7 4159
2014 Visible minority 40 38 14 5 3 0 0 79 8 478
2014 Non-visible minority 48 36 8 5 3 0 0 85 7 3564
2011 Visible minority 39 37 15 6 3 0 0 77 9 653
2011 Non-visible minority 46 39 8 4 3 0 0 85 7 4928
2008 Visible minority 41 38 12 6 3 1 0 79 8 345
2008 Non-visible minority 46 39 7 6 3 0 0 85 8 3148

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 34 13 5 2 0 2 80 7 636
2017 Non-visible minority 37 31 16 8 5 0 3 70 14 4176
2014 Visible minority 36 37 15 7 4 1 1 73 11 479
2014 Non-visible minority 32 30 19 10 8 0 1 62 18 3562
2011 Visible minority 35 34 19 6 5 0 1 70 11 653
2011 Non-visible minority 31 31 19 11 8 0 1 62 19 4925
2008 Visible minority 29 38 21 7 4 0 1 67 11 345
2008 Non-visible minority 26 28 22 13 10 0 1 54 23 3148

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 18 31 19 12 3 8 34 31 629
2017 Non-visible minority 9 21 33 19 13 1 4 34 32 4148
2014 Visible minority 13 22 39 17 6 1 3 24 36 478
2014 Non-visible minority 10 24 35 18 9 0 3 28 36 3558
2011 Visible minority 10 27 34 16 6 1 5 24 40 648
2011 Non-visible minority 11 24 33 18 10 1 2 29 37 4912
2008 Visible minority 12 25 33 21 6 1 2 28 39 342
2008 Non-visible minority 11 26 33 18 9 0 2 27 39 3153

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 15 22 18 21 5 9 45 30 623
2017 Non-visible minority 8 17 26 23 20 2 5 45 27 4139
2014 Visible minority 11 18 29 23 11 2 5 37 31 477
2014 Non-visible minority 10 18 29 24 15 2 3 41 29 3554
2011 Visible minority 12 16 27 24 11 4 7 38 31 645
2011 Non-visible minority 10 17 27 24 17 2 4 44 28 4905
2008 Visible minority 9 17 31 24 12 4 3 39 28 342
2008 Non-visible minority 9 18 28 23 16 2 3 42 29 3147

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 17 29 19 9 5 9 33 33 626
2017 Non-visible minority 10 17 28 20 16 2 6 40 30 4150
2014 Visible minority 12 21 33 18 8 3 5 28 36 478
2014 Non-visible minority 12 21 29 20 12 2 4 34 35 3554
2011 Visible minority 16 18 32 18 8 3 6 28 37 643
2011 Non-visible minority 14 20 28 20 12 2 4 34 36 4905
2008 Visible minority 18 22 30 15 8 3 3 25 43 342
2008 Non-visible minority 13 21 30 19 11 2 4 32 35 3146

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 9 24 28 22 3 9 57 16 627
2017 Non-visible minority 4 9 27 31 23 1 5 58 13 4123
2014 Visible minority 7 9 30 31 16 1 5 51 17 474
2014 Non-visible minority 5 12 30 30 18 1 4 51 18 3536
2011 Visible minority 7 10 31 30 12 2 8 47 18 646
2011 Non-visible minority 6 11 30 31 17 1 3 50 18 4899
2008 Visible minority 5 13 29 32 16 2 4 51 18 341
2008 Non-visible minority 6 13 31 28 17 1 4 47 20 3148

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 15 24 17 16 4 8 37 36 625
2017 Non-visible minority 16 19 25 17 17 1 4 37 37 4152
2014 Visible minority 16 24 24 19 11 1 4 32 42 476
2014 Non-visible minority 20 23 25 16 13 1 3 30 44 3556
2011 Visible minority 17 22 28 17 8 2 6 28 42 647
2011 Non-visible minority 19 21 26 17 12 1 3 31 42 4917
2008 Visible minority 16 20 28 20 11 2 3 33 38 344
2008 Non-visible minority 19 22 25 17 12 1 3 31 43 3152

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 13 22 17 17 8 10 41 32 627
2017 Non-visible minority 11 17 23 21 20 3 6 45 30 4150
2014 Visible minority 14 17 26 22 12 4 5 38 33 476
2014 Non-visible minority 11 16 24 24 17 2 5 44 30 3547
2011 Visible minority 13 17 27 19 13 4 7 36 33 646
2011 Non-visible minority 10 16 25 24 19 2 5 46 27 4902
2008 Visible minority 17 19 27 18 10 5 3 31 39 345
2008 Non-visible minority 12 20 25 20 15 2 5 38 35 3150

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 16 28 17 14 5 9 37 31 629
2017 Non-visible minority 10 17 30 20 15 3 5 38 30 4146
2014 Visible minority 9 19 34 18 12 4 5 32 31 477
2014 Non-visible minority 13 21 31 18 11 2 4 31 36 3552
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 13 5 1 1 1 5 92 3 635
2017 Non-visible minority 73 10 5 3 2 0 6 90 5 4174
2014 Visible minority 72 12 5 3 2 1 6 89 5 479
2014 Non-visible minority 75 12 4 2 2 0 5 92 4 3565
2011 Visible minority 70 15 4 3 2 1 5 91 5 647
2011 Non-visible minority 72 12 5 3 3 1 5 89 6 4913
2008 Visible minority 67 14 4 2 3 1 9 91 5 346
2008 Non-visible minority 71 11 4 3 3 0 7 89 6 3151

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 13 12 11 6 5 60 25 635
2017 Non-visible minority 26 30 14 12 10 4 3 60 25 4170
2014 Visible minority 32 26 14 12 10 4 2 61 23 479
2014 Non-visible minority 28 31 14 12 10 3 2 62 24 3565

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 29 10 10 8 3 1 71 19 635
2017 Non-visible minority 39 29 10 11 9 1 1 69 21 4169
2014 Visible minority 40 28 12 10 9 1 0 69 19 478
2014 Non-visible minority 39 29 9 12 10 0 0 68 22 3563

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 29 13 12 9 4 1 64 22 634
2017 Non-visible minority 28 34 14 14 7 1 1 64 22 4175
2014 Visible minority 24 37 13 15 8 2 1 63 24 479
2014 Non-visible minority 25 39 12 14 7 2 1 66 21 3565
2011 Visible minority 22 36 14 15 10 1 1 60 26 653
2011 Non-visible minority 26 37 13 14 7 2 1 65 22 4921
2008 Visible minority 26 33 16 12 10 3 0 61 22 345
2008 Non-visible minority 27 37 12 13 7 2 3 67 21 3156

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 24 14 11 11 13 2 58 26 634
2017 Non-visible minority 27 28 14 12 8 9 2 62 22 4174
2014 Visible minority 24 25 17 16 10 8 1 53 29 479
2014 Non-visible minority 25 30 15 13 9 7 2 60 24 3564
2011 Visible minority 21 26 18 13 15 5 1 50 30 651
2011 Non-visible minority 26 28 15 13 11 6 1 58 25 4922
2008 Visible minority 27 26 16 11 12 7 1 56 26 345
2008 Non-visible minority 27 27 14 13 10 7 3 60 25 3153

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 17 18 13 14 22 4 40 36 634
2017 Non-visible minority 13 22 16 19 14 13 3 42 39 4170
2014 Visible minority 14 21 22 16 14 12 2 41 35 478
2014 Non-visible minority 13 23 17 19 16 10 2 41 40 3561

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 34 9 8 5 1 0 77 13 634
2017 Non-visible minority 39 39 8 9 4 0 1 79 14 4158
2014 Visible minority 37 35 14 9 5 0 0 72 14 479
2014 Non-visible minority 39 39 9 9 4 0 0 78 14 3563
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 33 14 8 5 2 1 73 13 634
2017 Non-visible minority 40 33 11 9 6 0 1 73 15 4174
2014 Visible minority 40 34 11 9 5 1 0 75 13 479
2014 Non-visible minority 41 33 11 8 7 1 0 74 15 3564
2011 Visible minority 30 38 15 9 7 1 0 69 16 652
2011 Non-visible minority 36 35 12 10 6 1 0 71 17 4923
2008 Visible minority 33 36 13 9 7 1 0 69 17 347
2008 Non-visible minority 34 33 12 11 9 1 0 68 20 3155

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 29 11 9 5 3 1 74 14 633
2017 Non-visible minority 46 29 11 7 5 2 1 76 12 4177
2014 Visible minority 41 33 11 8 5 2 0 76 13 478
2014 Non-visible minority 45 29 11 7 6 2 1 76 13 3563
2011 Visible minority 32 35 14 9 7 2 1 69 16 649
2011 Non-visible minority 43 29 12 8 6 2 0 74 14 4920
2008 Visible minority 39 26 13 10 8 4 1 68 19 346
2008 Non-visible minority 40 29 11 9 8 3 0 71 17 3154

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 32 10 8 5 1 2 76 14 635
2017 Non-visible minority 43 32 10 8 6 1 0 76 15 4173
2014 Visible minority 42 33 12 6 5 1 1 76 12 479
2014 Non-visible minority 41 31 11 9 7 1 0 73 16 3564
2011 Visible minority 34 34 15 10 6 1 1 68 16 650
2011 Non-visible minority 39 33 10 10 6 1 0 73 17 4916
2008 Visible minority 36 37 10 7 8 1 1 74 16 347
2008 Non-visible minority 36 31 10 12 9 1 0 69 21 3149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 17 4 0 2 0 4 94 2 634
2017 Non-visible minority 82 9 3 1 1 0 3 94 2 4171
2014 Visible minority 74 14 3 1 2 1 4 93 3 479
2014 Non-visible minority 81 9 3 1 1 0 5 94 2 3566
2011 Visible minority 74 15 4 1 1 0 4 94 2 647
2011 Non-visible minority 79 10 3 1 2 0 4 93 3 4919
2008 Visible minority 77 10 2 0 3 0 8 95 3 344
2008 Non-visible minority 82 6 2 1 2 0 7 94 4 3147

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 23 7 5 4 2 3 83 9 635
2017 Non-visible minority 57 19 6 5 6 2 5 82 11 4166
2014 Visible minority 53 27 8 4 5 2 2 82 9 479
2014 Non-visible minority 54 21 8 5 6 2 4 81 11 3565
2011 Visible minority 49 25 10 6 6 1 2 77 13 653
2011 Non-visible minority 47 26 8 7 8 2 3 76 15 4932

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 26 8 6 4 0 1 81 10 633
2017 Non-visible minority 57 24 7 6 5 0 1 82 11 4169

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 26 11 3 6 1 1 80 9 635
2017 Non-visible minority 57 24 9 4 5 1 0 82 9 4177

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 25 12 4 6 1 0 78 10 635
2017 Non-visible minority 54 25 9 6 6 0 0 79 12 4170
2014 Visible minority 46 31 9 7 6 1 0 77 13 479
2014 Non-visible minority 51 26 10 7 6 0 0 77 13 3565
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 31 18 12 1 2 6 66 15 76
2017 Non-visible minority 29 36 13 10 6 2 4 69 17 673
2014 Visible minority 25 40 17 10 7 0 0 65 18 67
2014 Non-visible minority 27 35 15 11 5 3 4 67 17 586

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 30 14 8 7 8 1 68 16 633
2017 Non-visible minority 34 31 14 9 6 5 1 69 16 4178
2014 Visible minority 28 32 17 9 7 7 0 65 17 479
2014 Non-visible minority 30 35 14 10 6 4 1 68 17 3563
2011 Visible minority 19 32 20 12 9 6 1 55 23 653
2011 Non-visible minority 24 32 18 12 9 4 0 59 22 4924

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 29 14 10 9 6 1 64 20 632
2017 Non-visible minority 29 32 15 12 8 3 1 64 20 4174
2014 Visible minority 25 31 21 9 9 4 0 59 19 479
2014 Non-visible minority 27 33 16 13 8 2 0 62 22 3562
2011 Visible minority 19 32 19 13 13 4 0 53 26 650
2011 Non-visible minority 22 32 18 15 12 2 0 55 27 4922
2008 Visible minority 22 32 20 12 9 4 0 57 22 347
2008 Non-visible minority 26 34 14 12 10 3 0 62 23 3154

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 27 16 13 9 9 1 57 24 629
2017 Non-visible minority 22 31 18 15 9 5 1 56 25 4168
2014 Visible minority 19 29 22 14 9 6 0 51 25 477
2014 Non-visible minority 21 30 17 17 10 4 0 53 28 3565
2011 Visible minority 13 31 21 15 12 8 1 48 29 654
2011 Non-visible minority 15 32 19 19 11 4 0 48 31 4922
2008 Visible minority 14 33 19 15 10 9 0 52 27 343
2008 Non-visible minority 16 32 16 19 11 5 0 51 32 3154

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 27 17 11 11 8 1 57 24 633
2017 Non-visible minority 23 25 18 14 14 6 0 51 30 4173
2014 Visible minority 19 29 19 10 16 5 1 51 28 479
2014 Non-visible minority 23 27 16 15 15 5 0 52 32 3564
2011 Visible minority 14 27 19 14 16 10 0 45 34 651
2011 Non-visible minority 15 26 19 18 17 6 0 43 37 4923
2008 Visible minority 12 28 18 14 13 14 0 47 32 344
2008 Non-visible minority 17 27 16 16 15 9 0 48 35 3156

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 31 18 11 10 6 1 58 23 633
2017 Non-visible minority 20 30 17 17 11 4 0 53 30 4170
2014 Visible minority 22 31 20 14 9 4 0 55 24 478
2014 Non-visible minority 18 32 16 18 13 2 0 52 32 3562
2011 Visible minority 13 36 19 15 13 3 0 51 29 653
2011 Non-visible minority 14 33 17 21 13 3 0 48 35 4922
2008 Visible minority 17 34 18 18 10 3 0 53 29 345
2008 Non-visible minority 18 36 14 19 11 2 0 55 31 3152
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 39 15 7 4 3 1 72 12 633
2017 Non-visible minority 29 39 16 9 4 2 0 70 14 4167
2014 Visible minority 31 39 13 8 5 3 1 73 13 479
2014 Non-visible minority 31 38 16 8 5 2 0 71 13 3565
2011 Visible minority 23 39 20 10 5 2 0 64 16 651
2011 Non-visible minority 25 40 18 10 5 1 0 66 15 4921

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 36 10 5 2 5 1 82 7 633
2017 Non-visible minority 44 38 11 3 1 2 1 84 5 4160
2014 Visible minority 39 37 13 4 1 5 1 81 5 479
2014 Non-visible minority 46 37 9 3 1 2 1 86 5 3562
2011 Visible minority 34 39 15 4 3 4 1 76 8 649
2011 Non-visible minority 42 38 11 4 2 2 1 83 7 4921

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 33 14 8 6 5 1 70 15 631
2017 Non-visible minority 37 35 11 8 5 3 1 75 13 4163
2014 Visible minority 34 35 16 6 3 4 1 74 10 478
2014 Non-visible minority 40 34 11 7 4 2 1 77 12 3565
2011 Visible minority 25 36 15 10 7 5 2 66 18 646
2011 Non-visible minority 36 34 12 8 6 3 1 73 15 4924
2008 Visible minority 28 32 12 11 9 7 1 65 22 345
2008 Non-visible minority 33 33 11 9 8 4 1 70 18 3155

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 33 18 10 7 7 2 62 19 633
2017 Non-visible minority 24 32 21 11 6 4 2 60 18 4167
2014 Visible minority 25 34 19 8 7 6 2 63 16 478
2014 Non-visible minority 27 34 19 10 5 4 1 64 16 3563
2011 Visible minority 16 34 22 12 9 6 2 53 23 652
2011 Non-visible minority 16 32 26 12 7 5 1 51 21 4923

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 23 18 10 14 10 4 52 27 631
2017 Non-visible minority 24 25 15 13 13 7 3 54 29 4161
2014 Visible minority 20 26 14 13 16 9 2 52 32 479
2014 Non-visible minority 23 24 17 14 14 7 1 51 31 3562
2011 Visible minority 13 22 19 16 18 11 1 40 38 650
2011 Non-visible minority 17 24 18 15 15 9 2 46 34 4927

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 17 5 2 1 5 7 91 3 632
2017 Non-visible minority 67 13 6 2 2 2 8 89 4 4175
2014 Visible minority 62 20 7 2 2 2 5 89 4 479
2014 Non-visible minority 69 14 6 2 2 1 6 90 4 3565

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 66 16 5 2 1 5 5 92 3 630
2017 Non-visible minority 71 13 6 2 1 2 4 90 3 4166
2014 Visible minority 65 19 6 1 1 4 4 91 3 479
2014 Non-visible minority 71 14 5 2 1 3 5 92 3 3566
2011 Visible minority 60 23 6 2 2 2 5 90 3 652
2011 Non-visible minority 67 15 7 2 2 3 4 88 4 4922
2008 Visible minority 66 15 7 2 2 3 4 88 4 346
2008 Non-visible minority 70 15 7 2 1 2 3 90 3 3154

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 30 16 12 9 5 1 61 22 630
2017 Non-visible minority 28 33 14 12 9 3 2 64 21 4169
2014 Visible minority 26 30 15 14 12 3 1 58 27 479
2014 Non-visible minority 26 31 15 13 11 2 1 59 25 3564
2011 Visible minority 19 33 16 13 15 2 0 54 29 652
2011 Non-visible minority 23 33 16 14 12 2 0 57 27 4918
2008 Visible minority 20 33 21 10 14 2 0 54 24 346
2008 Non-visible minority 20 34 16 15 12 2 0 56 28 3154

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 25 14 17 16 5 4 48 37 630
2017 Non-visible minority 18 24 15 15 18 3 7 47 36 4171
2014 Visible minority 19 19 13 18 25 3 1 41 46 479
2014 Non-visible minority 16 22 16 18 23 2 4 40 43 3562
2011 Visible minority 13 24 14 19 26 3 2 39 46 653
2011 Non-visible minority 13 23 15 17 26 2 4 38 46 4921
2008 Visible minority 14 33 12 14 23 2 2 49 38 345
2008 Non-visible minority 12 27 14 18 25 2 3 41 45 3142

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 31 20 10 7 8 1 60 18 632
2017 Non-visible minority 26 38 17 9 6 3 1 67 16 4162

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 27 16 7 4 5 2 71 12 632
2017 Non-visible minority 41 33 15 4 3 4 1 77 7 4156
2014 Visible minority 38 33 14 6 5 3 0 74 11 478
2014 Non-visible minority 46 31 13 3 2 4 1 81 5 3563

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 32 13 7 4 3 0 75 11 634
2017 Non-visible minority 41 38 12 5 2 2 0 81 7 4171
2014 Visible minority 40 37 11 6 4 2 0 78 10 478
2014 Non-visible minority 45 34 11 5 3 2 0 81 8 3563
2011 Visible minority 28 37 18 7 8 2 0 67 15 652
2011 Non-visible minority 31 38 17 7 5 2 0 71 12 4923

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 36 10 4 3 0 0 83 8 634
2017 Non-visible minority 49 36 8 5 3 0 0 85 7 4169
2014 Visible minority 46 36 10 4 4 0 0 82 8 478
2014 Non-visible minority 52 32 9 4 4 0 0 84 8 3564
2011 Visible minority 35 41 13 6 4 1 0 77 10 652
2011 Non-visible minority 42 38 10 6 4 0 0 80 10 4914
2008 Visible minority 34 39 13 7 5 1 0 74 12 344
2008 Non-visible minority 41 37 10 8 5 0 0 78 13 3153

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 31 15 7 5 1 0 72 13 633
2017 Non-visible minority 39 33 14 8 6 0 0 73 14 4165
2014 Visible minority 35 32 18 8 6 1 0 67 14 478
2014 Non-visible minority 38 35 13 8 5 1 0 73 13 3565
2011 Visible minority 27 33 21 8 8 2 0 61 17 649
2011 Non-visible minority 33 36 16 9 5 1 0 69 15 4934

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 31 15 9 4 1 0 72 13 633
2017 Non-visible minority 39 35 12 9 5 0 0 75 13 4178
2014 Visible minority 35 33 19 8 5 0 0 68 13 476
2014 Non-visible minority 38 36 13 8 5 0 0 74 13 3566
2011 Visible minority 27 35 19 10 9 1 0 63 18 645
2011 Non-visible minority 32 39 14 10 5 0 0 71 15 4923
2008 Visible minority 29 40 12 9 8 2 0 70 17 346
2008 Non-visible minority 34 39 12 9 6 0 0 73 14 3151

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 22 17 11 9 4 1 61 21 631
2017 Non-visible minority 40 24 15 10 7 3 1 67 17 4167
2014 Visible minority 37 23 12 14 10 4 0 63 25 478
2014 Non-visible minority 40 24 15 10 7 3 0 67 17 3564
2011 Visible minority 27 26 19 12 13 3 0 55 26 651
2011 Non-visible minority 37 26 14 11 8 3 0 65 20 4918
2008 Visible minority 26 26 16 13 14 5 0 55 28 345
2008 Non-visible minority 33 28 15 11 8 5 0 64 20 3152
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 31 29 40 636
2017 Non-visible minority 25 40 35 4176
2014 Visible minority 29 29 42 479
2014 Non-visible minority 26 39 35 3565
2011 Visible minority 37 29 34 654
2011 Non-visible minority 27 41 32 4930

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 6 33 34 4 17 5 199
2017 Non-visible minority 21 30 23 5 12 8 1041
2014 Visible minority 7 37 44 3 9999 9 140
2014 Non-visible minority 24 34 26 7 9999 9 939
2011 Visible minority 2 34 50 3 9999 10 241
2011 Non-visible minority 22 33 30 7 9999 9 1352
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 17 83 635
2017 Non-visible minority 19 81 4164
2014 Visible minority 20 80 478
2014 Non-visible minority 21 79 3558

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 60 113
2017 Non-visible minority 54 801
2014 Visible minority 59 97
2014 Non-visible minority 55 744

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 64 113
2017 Non-visible minority 61 801
2014 Visible minority 55 97
2014 Non-visible minority 63 744

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 113
2017 Non-visible minority 7 801
2014 Visible minority 10 97
2014 Non-visible minority 8 744

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 801
2014 Visible minority 0 97
2014 Non-visible minority 1 744

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 113
2017 Non-visible minority 7 801
2014 Visible minority 5 97
2014 Non-visible minority 4 744

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 113
2017 Non-visible minority 8 801
2014 Visible minority 8 97
2014 Non-visible minority 6 744

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 113
2017 Non-visible minority 3 801
2014 Non-visible minority 4 744

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 113
2017 Non-visible minority 35 801
2014 Visible minority 43 97
2014 Non-visible minority 40 745

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 113
2017 Non-visible minority 42 801
2014 Visible minority 33 97
2014 Non-visible minority 38 745

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 113
2017 Non-visible minority 51 801
2014 Visible minority 48 97
2014 Non-visible minority 51 745

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 113
2017 Non-visible minority 39 801
2014 Visible minority 40 97
2014 Non-visible minority 43 745

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 113
2017 Non-visible minority 34 801
2014 Visible minority 30 97
2014 Non-visible minority 36 745

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 60 113
2017 Non-visible minority 50 801
2014 Visible minority 59 97
2014 Non-visible minority 50 745

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 113
2017 Non-visible minority 32 801
2014 Visible minority 38 97
2014 Non-visible minority 36 745

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 801
2014 Non-visible minority 2 745

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 113
2017 Non-visible minority 13 801
2014 Visible minority 10 97
2014 Non-visible minority 8 745

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 113
2017 Non-visible minority 12 801
2014 Visible minority 14 97
2014 Non-visible minority 12 745

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 113
2017 Non-visible minority 46 801
2014 Visible minority 44 97
2014 Non-visible minority 47 745

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 113
2017 Non-visible minority 24 801
2014 Visible minority 34 97
2014 Non-visible minority 28 745

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 113
2017 Non-visible minority 16 801
2014 Visible minority 9 97
2014 Non-visible minority 15 745

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 113
2017 Non-visible minority 55 800
2014 Visible minority 50 97
2014 Non-visible minority 56 744

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 113
2017 Non-visible minority 31 800
2014 Visible minority 29 97
2014 Non-visible minority 34 744

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 113
2017 Non-visible minority 9 800
2014 Visible minority 10 97
2014 Non-visible minority 11 744

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 113
2017 Non-visible minority 18 800
2014 Visible minority 22 97
2014 Non-visible minority 23 744

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 113
2017 Non-visible minority 13 800
2014 Visible minority 11 97
2014 Non-visible minority 11 744

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 113
2017 Non-visible minority 6 800
2014 Visible minority 8 97
2014 Non-visible minority 6 744

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 113
2017 Non-visible minority 11 800
2014 Visible minority 15 97
2014 Non-visible minority 12 744

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 113
2017 Non-visible minority 11 800
2014 Visible minority 7 97
2014 Non-visible minority 12 744

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 113
2017 Non-visible minority 27 800
2014 Visible minority 24 97
2014 Non-visible minority 22 744

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 104
2017 Non-visible minority 13 749
2014 Visible minority 11 89
2014 Non-visible minority 14 694

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 104
2017 Non-visible minority 17 749
2014 Visible minority 22 89
2014 Non-visible minority 16 694

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 104
2017 Non-visible minority 9 749
2014 Visible minority 10 89
2014 Non-visible minority 8 694

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 104
2017 Non-visible minority 6 749
2014 Visible minority 8 89
2014 Non-visible minority 7 694

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 104
2017 Non-visible minority 13 749
2014 Visible minority 13 89
2014 Non-visible minority 13 694

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 104
2017 Non-visible minority 14 749
2014 Visible minority 8 89
2014 Non-visible minority 9 694

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 104
2017 Non-visible minority 15 749
2014 Visible minority 17 89
2014 Non-visible minority 15 694

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 104
2017 Non-visible minority 11 749
2014 Visible minority 13 89
2014 Non-visible minority 10 694

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 104
2017 Non-visible minority 12 749
2014 Visible minority 9 89
2014 Non-visible minority 10 694

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 104
2017 Non-visible minority 28 749
2014 Visible minority 21 89
2014 Non-visible minority 25 694

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 104
2017 Non-visible minority 8 749
2014 Visible minority 11 89
2014 Non-visible minority 10 694

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 104
2017 Non-visible minority 45 749
2014 Visible minority 43 89
2014 Non-visible minority 47 694

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 749
2014 Non-visible minority 3 694

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 104
2017 Non-visible minority 55 749
2014 Visible minority 50 89
2014 Non-visible minority 54 694

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 104
2017 Non-visible minority 2 749

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 104
2017 Non-visible minority 13 749
2014 Visible minority 13 89
2014 Non-visible minority 14 694

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 88 12 113
2017 Non-visible minority 90 10 801

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 21 20 7 7 19 8 54 19 635
2017 Non-visible minority 20 21 19 9 9 16 6 52 23 4172
2014 Visible minority 25 20 22 8 9 14 3 54 20 479
2014 Non-visible minority 22 23 19 9 8 14 4 56 21 3562

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 32 16 6 6 7 2 69 13 635
2017 Non-visible minority 33 31 16 8 5 5 1 69 14 4170
2014 Visible minority 34 32 17 6 5 6 0 70 12 479
2014 Non-visible minority 36 33 15 7 4 3 0 73 12 3563
2011 Visible minority 28 34 19 7 7 5 0 65 15 653
2011 Non-visible minority 34 35 16 7 5 4 0 71 13 4921
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 39 14 5 5 4 8 72 12 635
2017 Non-visible minority 27 46 9 6 3 3 6 80 10 4176
2014 Visible minority 26 49 12 4 2 4 2 80 7 479
2014 Non-visible minority 30 49 9 5 3 1 3 82 8 3566
2011 Visible minority 20 44 15 9 4 4 5 69 15 648
2011 Non-visible minority 23 46 10 7 3 2 10 78 11 4923
2008 Visible minority 24 46 12 9 3 4 1 74 13 347
2008 Non-visible minority 26 50 9 8 4 2 2 78 12 3162

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 19 23 6 6 20 14 46 19 632
2017 Non-visible minority 12 21 22 8 7 19 11 48 22 4166
2014 Visible minority 14 24 25 7 5 16 9 50 16 479
2014 Non-visible minority 12 23 25 8 6 16 10 48 18 3563
2011 Visible minority 11 21 26 8 6 17 10 44 20 650
2011 Non-visible minority 10 22 23 10 7 14 14 44 23 4924

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 28 11 4 2 11 9 80 7 635
2017 Non-visible minority 36 29 12 5 3 9 6 77 9 4176
2014 Visible minority 35 35 11 4 3 9 3 79 9 478
2014 Non-visible minority 36 30 13 5 3 9 3 75 10 3565
2011 Visible minority 28 32 18 4 3 11 5 71 8 650
2011 Non-visible minority 32 28 13 5 3 8 10 73 10 4926
2008 Visible minority 34 32 14 4 3 12 1 76 8 347
2008 Non-visible minority 32 34 13 6 3 10 2 75 11 3160

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 27 14 5 3 13 9 71 11 634
2017 Non-visible minority 30 29 15 5 3 12 6 72 10 4159
2014 Visible minority 30 30 15 5 4 13 3 71 11 477
2014 Non-visible minority 30 30 16 6 3 12 3 70 10 3561
2011 Visible minority 21 32 19 6 3 14 5 66 11 639
2011 Non-visible minority 25 29 16 6 4 10 10 68 12 4914
2008 Visible minority 31 30 17 6 4 10 2 69 11 347
2008 Non-visible minority 33 33 12 8 5 7 2 72 15 3154
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 10 90 634
2017 Non-visible minority 7 93 4161
2014 Visible minority 11 89 479
2014 Non-visible minority 7 93 3556

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 67
2017 Non-visible minority 46 300
2014 Visible minority 45 52
2014 Non-visible minority 44 247

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 66 67
2017 Non-visible minority 77 300
2014 Visible minority 73 52
2014 Non-visible minority 80 247

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 300
2014 Non-visible minority 5 247

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 300
2014 Visible minority 0 52

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 67
2017 Non-visible minority 6 300
2014 Visible minority 11 52
2014 Non-visible minority 6 247

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 67
2017 Non-visible minority 8 300
2014 Non-visible minority 3 247

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 67
2017 Non-visible minority 7 300
2014 Non-visible minority 6 247

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 68
2017 Non-visible minority 10 300
2014 Visible minority 50 51
2014 Non-visible minority 9 247

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 68
2017 Non-visible minority 8 300
2014 Visible minority 43 51
2014 Non-visible minority 8 247

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 68
2017 Non-visible minority 2 300
2014 Visible minority 25 51
2014 Non-visible minority 4 247

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 68
2017 Non-visible minority 2 300
2014 Non-visible minority 3 247

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 68
2017 Non-visible minority 30 300
2014 Visible minority 25 51
2014 Non-visible minority 27 247

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 68
2017 Non-visible minority 36 300
2014 Visible minority 21 51
2014 Non-visible minority 26 247

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 300
2014 Non-visible minority 3 247

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 300

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 68
2017 Non-visible minority 9 300
2014 Non-visible minority 8 247

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 68
2017 Non-visible minority 22 300
2014 Non-visible minority 16 247

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 68

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 68
2017 Non-visible minority 16 300
2014 Non-visible minority 19 247

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 68
2017 Non-visible minority 0 300
2014 Visible minority 0 51
2014 Non-visible minority 0 247

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 68
2017 Non-visible minority 21 300
2014 Visible minority 26 51
2014 Non-visible minority 34 247

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 68
2017 Non-visible minority 27 301
2014 Visible minority 20 52
2014 Non-visible minority 35 247

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 68
2017 Non-visible minority 19 301
2014 Non-visible minority 22 247

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 301
2014 Non-visible minority 7 247

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 68
2017 Non-visible minority 14 301
2014 Non-visible minority 20 247

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 301
2014 Non-visible minority 6 247

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 68
2017 Non-visible minority 8 301
2014 Non-visible minority 6 247

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 301
2014 Visible minority 9 52
2014 Non-visible minority 9 247

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 68
2017 Non-visible minority 8 301
2014 Non-visible minority 9 247

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 68
2017 Non-visible minority 49 301
2014 Visible minority 63 52
2014 Non-visible minority 44 247

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 279
2014 Non-visible minority 10 232

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 61
2017 Non-visible minority 12 279
2014 Visible minority 10 50
2014 Non-visible minority 12 232

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 61
2017 Non-visible minority 5 279
2014 Non-visible minority 6 232

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 279
2014 Non-visible minority 3 232

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 61
2017 Non-visible minority 3 279
2014 Non-visible minority 6 232

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 279
2014 Visible minority 13 50
2014 Non-visible minority 6 232

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 61
2017 Non-visible minority 11 279
2014 Visible minority 10 50
2014 Non-visible minority 11 232

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 61
2017 Non-visible minority 12 279
2014 Visible minority 15 50
2014 Non-visible minority 14 232

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 279
2014 Non-visible minority 11 232

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 61
2017 Non-visible minority 23 279
2014 Visible minority 11 50
2014 Non-visible minority 24 232

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 279
2014 Non-visible minority 11 232

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 61
2017 Non-visible minority 45 279
2014 Visible minority 43 50
2014 Non-visible minority 47 232

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 62 61
2017 Non-visible minority 65 279
2014 Visible minority 68 50
2014 Non-visible minority 69 232

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 279

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 61
2017 Non-visible minority 9 279
2014 Visible minority 13 50
2014 Non-visible minority 11 232

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 82 18 67
2017 Non-visible minority 92 8 301

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 21 20 4 4 24 8 57 13 634
2017 Non-visible minority 21 20 22 4 3 23 7 59 10 4170
2014 Visible minority 23 22 21 3 4 21 6 61 10 478
2014 Non-visible minority 22 20 22 4 2 23 7 60 9 3565

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 31 16 4 5 10 2 73 10 635
2017 Non-visible minority 35 30 17 4 3 9 2 73 7 4170
2014 Visible minority 33 32 18 3 2 10 1 73 6 478
2014 Non-visible minority 38 31 16 3 2 8 1 76 6 3565
2011 Visible minority 30 32 19 5 5 8 0 68 11 650
2011 Non-visible minority 39 33 15 4 2 6 0 77 7 4915
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 21 17 15 20 0 4 46 36 635
2017 Non-visible minority 19 22 19 16 22 0 1 42 39 4161

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 26 21 12 9 1 2 57 21 632
2017 Non-visible minority 26 27 23 13 10 0 1 54 23 4167

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 28 17 8 5 1 6 67 14 625
2017 Non-visible minority 38 29 18 8 4 0 4 70 12 4149

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 21 18 14 14 2 3 51 30 633
2017 Non-visible minority 27 22 19 15 15 0 2 50 31 4158

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 20 11 3 2 1 13 81 7 630
2017 Non-visible minority 54 20 10 4 3 0 9 81 7 4158

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 26 19 9 6 1 2 65 15 631
2017 Non-visible minority 37 31 18 8 6 0 1 68 14 4158

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 26 19 8 6 3 5 64 15 630
2017 Non-visible minority 36 31 18 8 4 1 2 69 13 4156

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 29 20 9 6 2 3 62 16 631
2017 Non-visible minority 32 31 20 11 4 0 2 64 15 4157

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 29 17 12 7 1 4 61 21 630
2017 Non-visible minority 38 29 17 10 5 1 2 69 14 4152

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 26 21 9 4 2 4 64 14 629
2017 Non-visible minority 35 32 18 8 4 0 2 69 13 4148

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 20 10 4 3 0 5 82 7 627
2017 Non-visible minority 58 23 10 4 2 0 3 83 7 4165

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 15 7 4 5 2 5 84 9 633
2017 Non-visible minority 71 13 7 3 3 1 3 87 6 4175

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 24 12 5 4 1 3 78 10 631
2017 Non-visible minority 50 29 11 4 3 0 2 81 7 4161

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 19 9 6 7 1 3 77 13 631
2017 Non-visible minority 61 20 9 5 4 0 2 83 9 4166

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 10 5 2 2 1 27 89 5 629
2017 Non-visible minority 54 11 4 2 1 0 29 90 4 4164

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 16 6 2 1 2 13 89 5 627
2017 Non-visible minority 64 19 7 2 1 0 7 89 3 4133

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 19 7 4 4 2 9 84 9 630
2017 Non-visible minority 71 14 5 3 3 1 4 88 6 4173

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 25 12 5 2 1 7 80 7 631
2017 Non-visible minority 52 30 10 3 2 0 3 85 5 4157

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 34 33 9 5 1 1 53 14 636
2017 Non-visible minority 19 32 32 11 5 0 0 51 16 4173

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 15 37 25 14 1 1 40 22 631
2017 Non-visible minority 10 18 36 22 14 0 1 36 28 4153

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 41 11 5 3 5 0 80 8 634
2017 Non-visible minority 34 40 13 6 3 3 1 77 10 4168

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 38 15 13 7 5 0 64 20 634
2017 Non-visible minority 24 38 15 12 8 2 1 63 21 4168
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 16 84 632
2017 Non-visible minority 16 84 4162
2014 Visible minority 16 84 477
2014 Non-visible minority 14 86 3557

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 80 20 116
2017 Non-visible minority 79 21 659
2014 Visible minority 69 31 74
2014 Non-visible minority 78 22 498

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 41 3 3 2 0 1 92 5 92
2017 Non-visible minority 55 28 6 7 3 0 1 84 10 523
2014 Visible minority 49 41 8 0 2 0 0 91 2 51
2014 Non-visible minority 52 32 6 7 2 1 1 85 9 393
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 18 17 11 20 4 3 29 71 636
2017 Non-visible minority 25 23 19 13 17 3 1 26 74 4173

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 434
2017 Non-visible minority 34 2931

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 434
2017 Non-visible minority 29 2931

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 434
2017 Non-visible minority 19 2931

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 434
2017 Non-visible minority 44 2931

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 434
2017 Non-visible minority 6 2931

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 434
2017 Non-visible minority 42 2931

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 4 46 16 12 5 17 422
2017 Non-visible minority 5 47 18 11 4 15 2881

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 25 16 13 22 3 8 42 40 437
2017 Non-visible minority 14 22 16 14 23 2 9 41 41 2959

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 10 11 15 56 2 4 13 76 437
2017 Non-visible minority 3 10 10 17 54 2 4 14 75 2954
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