2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	38	5	6	2	87	9	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	44	4	7	2	87	9	1750
2017	University certificate or diploma below the bachelor's level	42	43	4	8	3	85	11	297
2017	Bachelor's degree	41	46	3	7	3	87	10	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	45	3	12	4	81	16	340
2014	Secondary or high school graduation certificate or equivalent or less	44	45	3	7	2	88	9	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	44	4	7	2	88	9	1616
2014	University certificate or diploma below the bachelor's level	44	42	4	9	2	86	10	245
2014	Bachelor's degree	43	45	4	6	3	87	9	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	43	5	6	2	87	8	266
2011	Secondary or high school graduation certificate or equivalent or less	42	44	4	7	2	87	9	1412
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	45	3	8	2	87	10	2213
2011	University certificate or diploma below the bachelor's level	34	49	4	9	3	83	13	356
2011	Bachelor's degree	36	50	4	9	2	86	10	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	5	10	2	83	12	343
2008	Secondary or high school graduation certificate or equivalent or less	44	45	2	7	2	88	9	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	47	3	8	3	86	11	1451
2008	University certificate or diploma below the bachelor's level	38	48	2	10	2	86	12	213
2008	Bachelor's degree	39	46	3	9	2	86	11	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	49	6	7	3	84	10	147

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	15	3	2	1	1	1	95	3	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	17	3	1	1	1	1	95	2	1743
2017	University certificate or diploma below the bachelor's level	73	21	3	1	0	1	1	95	2	297
2017	Bachelor's degree	77	16	3	1	1	0	2	95	2	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	19	7	3	1	1	1	90	4	340
2014	Secondary or high school graduation certificate or equivalent or less	75	18	3	2	1	1	1	94	2	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	18	3	1	1	0	1	95	2	1616
2014	University certificate or diploma below the bachelor's level	73	18	4	4	1	0	1	92	4	245
2014	Bachelor's degree	75	17	3	2	2	1	1	94	3	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	19	3	0	1	1	3	96	1	266
2011	Secondary or high school graduation certificate or equivalent or less	77	17	2	1	1	1	1	95	2	1411
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	17	3	1	1	0	1	95	2	2215
2011	University certificate or diploma below the bachelor's level	73	18	3	2	2	1	1	93	4	356
2011	Bachelor's degree	75	17	3	2	1	0	1	93	3	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	15	2	3	1	0	1	93	4	343
2008	Secondary or high school graduation certificate or equivalent or less	78	16	1	1	1	1	1	97	2	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	17	2	2	1	0	1	95	3	1447
2008	University certificate or diploma below the bachelor's level	76	18	3	2	1	0	0	93	3	213
2008	Bachelor's degree	76	15	4	3	1	0	1	93	4	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	16	2	4	1	0	1	92	5	147

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	12	4	2	2	1	92	4	1154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	14	3	3	1	2	93	4	1750
2017	University certificate or diploma below the bachelor's level	68	20	4	6	1	1	90	7	297
2017	Bachelor's degree	74	15	4	3	2	2	91	4	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	15	6	7	3	2	84	10	340
2014	Secondary or high school graduation certificate or equivalent or less	74	15	4	3	1	2	91	4	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	16	3	3	2	2	92	5	1615
2014	University certificate or diploma below the bachelor's level	71	17	5	4	2	1	88	7	245
2014	Bachelor's degree	71	17	4	3	3	2	90	6	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	15	3	5	2	3	90	7	266
2011	Secondary or high school graduation certificate or equivalent or less	76	13	4	3	1	2	92	4	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	14	4	3	2	2	91	5	2213
2011	University certificate or diploma below the bachelor's level	72	14	4	3	3	3	89	7	355
2011	Bachelor's degree	72	15	3	5	3	2	88	8	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	13	2	8	4	1	87	11	342
2008	Secondary or high school graduation certificate or equivalent or less	77	14	2	4	2	2	93	5	1045
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	15	3	3	2	1	91	5	1449
2008	University certificate or diploma below the bachelor's level	69	16	7	5	2	0	86	7	212
2008	Bachelor's degree	72	15	4	6	2	1	88	8	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	23	4	7	3	2	86	10	147

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	31	6	9	5	0	0	80	14	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	6	10	6	0	0	78	16	1749
2017	University certificate or diploma below the bachelor's level	42	30	7	11	8	0	1	73	20	294
2017	Bachelor's degree	45	36	5	11	3	0	0	81	14	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	4	9	6	0	1	80	15	341
2014	Secondary or high school graduation certificate or equivalent or less	46	33	5	11	4	0	0	79	15	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	35	5	10	5	0	0	79	15	1615
2014	University certificate or diploma below the bachelor's level	40	34	9	11	7	0	0	74	17	245
2014	Bachelor's degree	48	32	6	10	4	0	0	80	15	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	8	5	3	0	0	83	8	266
2011	Secondary or high school graduation certificate or equivalent or less	43	34	6	10	6	0	0	77	17	1398
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	7	11	7	0	0	75	19	2203
2011	University certificate or diploma below the bachelor's level	38	33	9	12	8	1	0	71	20	354
2011	Bachelor's degree	38	36	8	11	7	0	0	74	18	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	5	10	5	0	0	80	15	343

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	38	9	13	5	0	0	73	18	1154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	10	14	7	0	1	68	21	1748
2017	University certificate or diploma below the bachelor's level	29	37	12	15	6	0	0	67	21	296
2017	Bachelor's degree	29	41	9	15	7	0	0	70	22	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	16	14	8	0	1	62	22	342
2014	Secondary or high school graduation certificate or equivalent or less	34	38	9	13	5	0	0	73	18	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	11	13	7	0	0	69	20	1616
2014	University certificate or diploma below the bachelor's level	30	36	9	13	12	0	0	66	25	245
2014	Bachelor's degree	28	40	9	14	9	0	0	68	23	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	11	11	6	0	0	72	17	265
2011	Secondary or high school graduation certificate or equivalent or less	33	39	12	11	5	0	1	72	16	1405
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	12	12	7	0	0	69	20	2207
2011	University certificate or diploma below the bachelor's level	26	37	13	15	9	0	0	63	24	353
2011	Bachelor's degree	23	41	13	16	7	0	0	64	23	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	11	16	6	0	1	67	22	345
2008	Secondary or high school graduation certificate or equivalent or less	27	45	9	12	6	1	0	72	18	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	41	11	14	7	0	0	67	22	1454
2008	University certificate or diploma below the bachelor's level	25	39	12	18	6	0	0	65	24	213
2008	Bachelor's degree	25	40	12	17	6	0	0	65	24	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	14	16	6	0	1	65	21	147

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	35	11	3	1	0	84	5	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	10	7	3	0	81	9	1747
2017	University certificate or diploma below the bachelor's level	40	41	9	7	3	0	81	10	297
2017	Bachelor's degree	36	40	11	8	5	0	76	13	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	6	7	6	0	81	13	342
2014	Secondary or high school graduation certificate or equivalent or less	46	37	10	5	2	0	83	7	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	6	3	0	81	9	1616
2014	University certificate or diploma below the bachelor's level	37	35	13	10	5	0	72	15	245
2014	Bachelor's degree	32	39	13	10	6	0	71	16	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	11	6	5	1	78	11	266
2011	Secondary or high school graduation certificate or equivalent or less	46	36	10	4	3	0	83	7	1409
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	10	5	3	0	83	8	2211
2011	University certificate or diploma below the bachelor's level	41	36	9	7	6	0	77	13	356
2011	Bachelor's degree	37	37	11	9	6	0	74	15	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	5	7	6	1	83	13	343
2008	Secondary or high school graduation certificate or equivalent or less	40	38	11	6	4	0	79	10	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	8	8	3	0	81	11	1452
2008	University certificate or diploma below the bachelor's level	34	41	12	9	3	0	76	13	213
2008	Bachelor's degree	30	41	13	10	6	0	72	16	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	10	7	3	0	80	10	146

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	30	9	4	1	0	87	5	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	34	6	5	3	0	86	8	1744
2017	University certificate or diploma below the bachelor's level	47	38	6	8	1	0	85	10	295
2017	Bachelor's degree	39	37	8	10	5	0	77	15	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	4	6	6	0	83	13	342
2014	Secondary or high school graduation certificate or equivalent or less	50	38	5	4	2	0	88	6	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	6	5	3	0	86	8	1614
2014	University certificate or diploma below the bachelor's level	40	37	8	8	7	0	77	15	245
2014	Bachelor's degree	36	38	10	10	6	0	74	16	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	32	8	6	7	0	80	12	266
2011	Secondary or high school graduation certificate or equivalent or less	50	38	6	4	3	0	88	6	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	7	4	2	0	87	6	2212
2011	University certificate or diploma below the bachelor's level	41	38	7	8	5	1	80	13	355
2011	Bachelor's degree	38	39	9	8	6	0	77	14	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	4	5	7	0	84	12	344
2008	Secondary or high school graduation certificate or equivalent or less	48	38	6	5	3	0	86	8	1047
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	38	7	5	3	0	85	8	1454
2008	University certificate or diploma below the bachelor's level	37	40	11	9	2	0	77	12	212
2008	Bachelor's degree	38	40	8	9	5	0	78	14	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	5	6	3	0	86	9	147

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	33	7	6	2	0	85	8	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	8	8	3	0	81	11	1744
2017	University certificate or diploma below the bachelor's level	42	35	9	9	5	0	77	14	295
2017	Bachelor's degree	46	38	7	7	2	1	84	9	1277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	6	3	0	82	9	342
2014	Secondary or high school graduation certificate or equivalent or less	46	37	8	6	2	0	84	8	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	8	7	2	0	83	9	1613
2014	University certificate or diploma below the bachelor's level	43	34	13	8	3	0	77	11	244
2014	Bachelor's degree	46	34	9	7	3	0	81	10	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	7	5	1	0	87	6	266

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	27	8	6	3	1	1	82	9	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	30	9	7	5	0	1	80	11	1746
2017	University certificate or diploma below the bachelor's level	40	33	11	11	5	0	1	73	15	296
2017	Bachelor's degree	48	31	7	8	5	0	0	80	13	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	7	9	5	0	0	79	14	342
2014	Secondary or high school graduation certificate or equivalent or less	50	30	9	8	3	0	0	80	11	1031
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	10	7	4	0	0	79	11	1614
2014	University certificate or diploma below the bachelor's level	39	27	13	11	8	1	1	67	20	245
2014	Bachelor's degree	45	32	9	8	4	0	0	78	13	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	8	7	7	0	0	79	13	265
2011	Secondary or high school graduation certificate or equivalent or less	47	32	10	6	4	0	1	81	10	1410
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	9	7	5	0	0	79	12	2210
2011	University certificate or diploma below the bachelor's level	41	33	11	9	5	1	1	75	14	356
2011	Bachelor's degree	42	36	9	8	5	0	0	79	12	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	33	10	8	5	0	1	76	14	345

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	19	9	8	7	2	11	72	18	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	22	10	9	10	1	7	69	20	1744
2017	University certificate or diploma below the bachelor's level	35	24	13	9	10	1	7	65	20	297
2017	Bachelor's degree	36	24	10	9	10	2	9	67	21	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	23	12	10	9	1	12	64	22	342
2014	Secondary or high school graduation certificate or equivalent or less	42	21	11	10	8	1	8	69	20	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	25	11	9	10	1	4	68	20	1613
2014	University certificate or diploma below the bachelor's level	36	26	11	12	10	2	3	65	23	245
2014	Bachelor's degree	38	25	9	9	11	2	7	69	22	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	21	12	13	9	2	13	60	26	266
2011	Secondary or high school graduation certificate or equivalent or less	37	23	11	9	10	2	7	67	22	1409
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	24	9	11	11	2	6	66	24	2209
2011	University certificate or diploma below the bachelor's level	31	24	8	14	15	2	6	59	32	354
2011	Bachelor's degree	33	24	10	12	11	1	8	63	26	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	24	11	12	12	0	15	58	29	345
2008	Secondary or high school graduation certificate or equivalent or less	41	23	7	11	11	2	6	69	23	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	22	8	11	10	2	5	69	22	1451
2008	University certificate or diploma below the bachelor's level	36	30	10	11	6	2	5	71	19	213
2008	Bachelor's degree	34	26	11	11	10	2	6	65	23	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	27	12	10	9	2	8	66	21	147

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	41	9	4	2	0	85	6	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	9	6	3	0	82	10	1748
2017	University certificate or diploma below the bachelor's level	34	46	10	4	5	0	80	9	297
2017	Bachelor's degree	32	46	9	9	4	0	78	13	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	7	9	3	0	80	12	341
2014	Secondary or high school graduation certificate or equivalent or less	40	43	9	5	3	0	83	7	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	43	8	7	4	0	81	11	1616
2014	University certificate or diploma below the bachelor's level	34	41	10	9	6	0	75	16	245
2014	Bachelor's degree	29	43	13	9	6	0	72	14	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	9	6	6	0	79	12	266
2011	Secondary or high school graduation certificate or equivalent or less	43	39	9	5	3	0	83	8	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	10	6	3	0	81	9	2204
2011	University certificate or diploma below the bachelor's level	37	42	7	8	5	0	80	13	356
2011	Bachelor's degree	30	42	12	10	6	0	72	16	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	46	7	6	4	1	82	10	345
2008	Secondary or high school graduation certificate or equivalent or less	43	38	8	7	4	0	81	11	1028
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	9	6	4	0	80	11	1437
2008	University certificate or diploma below the bachelor's level	39	38	9	11	3	0	78	14	210
2008	Bachelor's degree	30	44	13	8	5	0	74	13	647
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	10	6	3	0	82	9	147

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	33	13	8	7	0	0	71	15	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	15	12	8	0	0	65	20	1746
2017	University certificate or diploma below the bachelor's level	28	32	14	13	11	1	0	61	24	297
2017	Bachelor's degree	27	37	15	13	8	0	0	64	21	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	14	15	7	1	1	64	22	339
2014	Secondary or high school graduation certificate or equivalent or less	32	37	13	12	7	0	0	69	19	1033
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	14	12	8	0	0	66	20	1616
2014	University certificate or diploma below the bachelor's level	23	35	15	14	12	1	0	59	26	245
2014	Bachelor's degree	28	34	14	14	10	0	0	62	24	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	13	10	11	0	0	65	22	266
2011	Secondary or high school graduation certificate or equivalent or less	29	37	14	12	7	0	0	67	19	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	15	13	9	0	0	64	21	2211
2011	University certificate or diploma below the bachelor's level	20	39	13	18	10	0	0	59	29	356
2011	Bachelor's degree	20	41	16	14	9	0	0	61	23	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	40	13	13	10	0	1	64	23	344

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	38	9	7	4	79	11	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	11	9	4	76	13	1747
2017	University certificate or diploma below the bachelor's level	33	38	18	7	4	71	12	297
2017	Bachelor's degree	28	44	11	11	6	72	17	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	14	12	6	67	18	340

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	34	7	3	1	0	0	89	4	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	37	8	4	2	0	0	86	7	1745
2017	University certificate or diploma below the bachelor's level	42	43	5	5	4	1	0	86	9	297
2017	Bachelor's degree	45	40	8	5	3	0	0	85	7	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	9	6	2	0	0	83	8	341
2014	Secondary or high school graduation certificate or equivalent or less	49	39	7	3	2	1	0	89	4	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	9	4	2	0	0	85	6	1616
2014	University certificate or diploma below the bachelor's level	45	35	13	2	5	1	0	81	7	245
2014	Bachelor's degree	40	42	10	5	2	0	0	82	7	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	5	4	1	0	82	10	265
2011	Secondary or high school graduation certificate or equivalent or less	48	37	9	4	2	1	0	86	6	1409
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	41	8	3	2	1	0	86	6	2210
2011	University certificate or diploma below the bachelor's level	39	41	10	5	3	1	1	82	8	356
2011	Bachelor's degree	36	44	9	6	3	1	0	81	9	1250
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	7	6	2	0	0	85	8	344
2008	Secondary or high school graduation certificate or equivalent or less	53	35	6	3	2	1	0	89	5	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	35	7	4	2	0	0	86	6	1450
2008	University certificate or diploma below the bachelor's level	49	38	9	2	2	0	0	87	4	212
2008	Bachelor's degree	43	41	8	5	2	0	0	84	7	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	8	2	0	0	83	10	147

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	11	9	5	0	75	14	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	13	9	8	0	70	17	1739
2017	University certificate or diploma below the bachelor's level	35	31	15	9	10	0	66	19	296
2017	Bachelor's degree	31	38	12	11	8	0	69	19	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	10	10	7	1	73	17	341

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	26	5	1	1	0	0	93	2	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	27	5	2	1	0	0	92	3	1747
2017	University certificate or diploma below the bachelor's level	60	30	6	2	2	0	0	90	4	296
2017	Bachelor's degree	49	37	10	3	1	0	0	86	4	1277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	33	8	2	2	0	0	87	5	342
2014	Secondary or high school graduation certificate or equivalent or less	73	21	4	1	1	0	0	94	2	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	21	4	1	0	0	0	94	2	1615
2014	University certificate or diploma below the bachelor's level	67	23	6	3	2	0	0	90	4	245
2014	Bachelor's degree	59	29	8	2	1	0	0	89	3	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	21	6	2	3	0	0	90	5	266
2011	Secondary or high school graduation certificate or equivalent or less	72	22	4	1	0	0	0	94	2	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	24	5	2	1	0	0	93	2	2213
2011	University certificate or diploma below the bachelor's level	62	30	4	2	2	1	0	93	4	356
2011	Bachelor's degree	55	34	7	3	1	0	0	89	4	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	31	5	2	1	0	1	92	3	344

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	34	11	9	5	0	1	74	14	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	10	6	0	1	72	16	1741
2017	University certificate or diploma below the bachelor's level	30	37	14	13	5	0	1	68	18	296
2017	Bachelor's degree	30	41	11	11	6	0	0	71	18	1275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	8	11	7	0	1	74	19	342
2014	Secondary or high school graduation certificate or equivalent or less	27	42	13	11	6	0	0	70	17	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	42	11	12	8	0	0	69	20	1616
2014	University certificate or diploma below the bachelor's level	25	38	12	13	10	1	0	64	24	245
2014	Bachelor's degree	24	43	12	13	8	0	0	67	20	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	8	10	10	0	0	72	20	266
2011	Secondary or high school graduation certificate or equivalent or less	37	37	10	9	6	1	0	75	15	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	10	9	6	0	0	74	15	2210
2011	University certificate or diploma below the bachelor's level	32	35	11	13	7	1	0	68	21	355
2011	Bachelor's degree	29	41	12	11	6	0	0	71	17	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	9	13	7	1	0	71	19	344

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	13	8	4	1	76	11	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	13	8	5	1	73	14	1747
2017	University certificate or diploma below the bachelor's level	34	37	15	7	6	1	72	13	296
2017	Bachelor's degree	34	35	15	9	7	1	69	16	1277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	10	12	5	1	73	17	342
2014	Secondary or high school graduation certificate or equivalent or less	39	34	15	8	4	0	73	12	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	12	8	6	0	74	14	1616
2014	University certificate or diploma below the bachelor's level	32	30	18	8	11	0	62	19	245
2014	Bachelor's degree	32	36	13	11	8	0	68	19	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	29	12	5	9	0	74	14	266

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	34	10	7	4	1	0	79	11	1146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	12	8	4	0	0	76	13	1748
2017	University certificate or diploma below the bachelor's level	37	35	11	11	6	0	0	72	17	297
2017	Bachelor's degree	36	39	11	9	5	0	0	75	14	1274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	12	12	6	0	1	69	19	342
2014	Secondary or high school graduation certificate or equivalent or less	39	38	12	7	4	0	0	77	11	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	13	8	5	0	0	73	13	1616
2014	University certificate or diploma below the bachelor's level	31	33	19	8	9	0	0	64	17	245
2014	Bachelor's degree	34	36	12	12	6	0	0	70	18	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	26	12	10	7	0	0	71	18	265
2011	Secondary or high school graduation certificate or equivalent or less	45	36	10	5	3	1	1	82	8	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	11	7	3	0	0	79	10	2210
2011	University certificate or diploma below the bachelor's level	33	40	15	6	3	1	0	75	10	353
2011	Bachelor's degree	38	41	11	7	3	0	0	79	10	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	14	8	4	0	0	74	12	342

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	33	8	3	1	0	0	89	4	1144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	7	5	2	0	0	86	7	1746
2017	University certificate or diploma below the bachelor's level	43	39	10	4	3	1	0	83	7	297
2017	Bachelor's degree	36	44	11	6	3	0	0	80	9	1273
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	10	5	4	0	0	80	9	342
2014	Secondary or high school graduation certificate or equivalent or less	53	34	7	3	2	0	0	88	5	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	8	4	2	0	0	86	6	1616
2014	University certificate or diploma below the bachelor's level	43	37	10	5	5	0	0	80	10	244
2014	Bachelor's degree	37	40	12	7	3	0	0	77	10	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	9	5	6	0	0	80	11	266
2011	Secondary or high school graduation certificate or equivalent or less	51	36	7	4	2	0	0	87	6	1410
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	37	8	4	2	0	0	86	6	2209
2011	University certificate or diploma below the bachelor's level	41	44	7	4	4	0	0	85	8	356
2011	Bachelor's degree	36	42	12	6	4	0	0	79	10	1250
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	43	8	4	3	0	1	85	6	345
2008	Secondary or high school graduation certificate or equivalent or less	48	37	7	5	3	0	0	86	8	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	6	4	3	0	0	87	7	1450
2008	University certificate or diploma below the bachelor's level	44	39	6	10	1	0	0	83	11	212
2008	Bachelor's degree	36	42	11	8	2	0	0	79	10	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	47	7	7	2	0	0	84	9	146

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	30	15	6	4	0	4	74	11	1154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	16	8	5	0	3	70	14	1749
2017	University certificate or diploma below the bachelor's level	37	30	16	8	7	0	1	69	15	297
2017	Bachelor's degree	38	33	16	7	4	0	2	72	11	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32	14	7	6	0	2	71	14	342
2014	Secondary or high school graduation certificate or equivalent or less	32	31	18	11	6	0	2	63	18	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	21	9	9	0	1	62	18	1615
2014	University certificate or diploma below the bachelor's level	27	35	18	10	9	1	0	63	19	245
2014	Bachelor's degree	35	31	15	9	8	0	1	67	17	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	18	8	5	0	0	68	13	266
2011	Secondary or high school graduation certificate or equivalent or less	34	29	19	10	6	0	1	64	17	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	20	9	9	0	1	62	18	2211
2011	University certificate or diploma below the bachelor's level	23	30	21	17	8	0	1	53	25	356
2011	Bachelor's degree	33	34	18	8	6	0	1	68	14	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	19	13	8	0	1	60	21	345
2008	Secondary or high school graduation certificate or equivalent or less	28	28	21	12	10	0	1	56	22	1045
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	23	12	10	0	1	55	22	1447
2008	University certificate or diploma below the bachelor's level	21	30	25	15	8	0	0	51	24	213
2008	Bachelor's degree	28	31	18	13	9	0	1	59	22	650
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	24	13	8	0	1	54	21	147

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	20	30	20	15	1	6	38	30	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	31	19	14	1	5	35	32	1731
2017	University certificate or diploma below the bachelor's level	10	21	34	18	13	0	4	32	32	296
2017	Bachelor's degree	10	21	34	19	12	1	3	32	32	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	40	20	7	1	2	28	31	340
2014	Secondary or high school graduation certificate or equivalent or less	11	24	34	19	9	0	3	29	36	1031
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	34	19	8	0	3	28	37	1612
2014	University certificate or diploma below the bachelor's level	13	29	33	15	5	2	3	20	45	245
2014	Bachelor's degree	11	22	38	17	9	0	2	26	35	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	42	18	9	1	1	27	30	266
2011	Secondary or high school graduation certificate or equivalent or less	11	24	32	18	10	1	3	30	36	1398
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	33	18	10	1	2	29	37	2205
2011	University certificate or diploma below the bachelor's level	13	29	32	17	6	1	2	23	44	354
2011	Bachelor's degree	11	25	33	19	8	1	3	28	38	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	37	19	8	1	2	28	34	344
2008	Secondary or high school graduation certificate or equivalent or less	12	26	35	17	8	0	2	26	39	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	31	19	9	0	2	28	40	1453
2008	University certificate or diploma below the bachelor's level	14	30	35	13	7	1	1	20	44	212
2008	Bachelor's degree	9	26	35	21	7	1	1	29	35	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	39	15	12	0	1	27	34	146

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	14	23	22	24	3	7	51	24	1135
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	25	21	21	2	5	46	27	1728
2017	University certificate or diploma below the bachelor's level	10	19	31	16	17	2	5	36	31	296
2017	Bachelor's degree	10	17	25	25	17	2	4	45	29	1275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	32	23	12	2	3	37	29	340
2014	Secondary or high school graduation certificate or equivalent or less	9	16	30	24	15	2	4	42	27	1029
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	29	25	15	2	4	42	28	1611
2014	University certificate or diploma below the bachelor's level	13	23	30	18	11	4	3	31	38	245
2014	Bachelor's degree	11	19	27	23	15	2	3	40	31	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	26	22	15	2	1	38	35	265
2011	Secondary or high school graduation certificate or equivalent or less	9	15	27	24	19	2	5	46	25	1391
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	16	26	25	18	2	4	46	26	2205
2011	University certificate or diploma below the bachelor's level	11	20	31	21	12	3	3	35	32	354
2011	Bachelor's degree	12	18	26	25	13	2	4	41	32	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	18	28	26	10	2	3	37	33	344
2008	Secondary or high school graduation certificate or equivalent or less	8	19	26	24	17	3	3	43	29	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	29	22	16	2	4	41	29	1450
2008	University certificate or diploma below the bachelor's level	8	18	33	21	15	2	2	38	27	213
2008	Bachelor's degree	10	17	29	24	15	3	3	41	28	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	32	25	13	1	1	39	29	146

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	15	28	21	17	3	8	43	26	1140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	27	20	17	2	7	41	30	1734
2017	University certificate or diploma below the bachelor's level	12	17	33	19	12	2	6	33	31	294
2017	Bachelor's degree	11	19	29	20	13	3	5	36	33	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	33	21	9	1	3	32	34	341
2014	Secondary or high school graduation certificate or equivalent or less	12	20	30	19	12	3	4	34	34	1030
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	29	20	13	2	4	36	33	1610
2014	University certificate or diploma below the bachelor's level	12	25	34	17	5	4	3	24	40	244
2014	Bachelor's degree	14	22	27	22	11	1	3	34	38	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	33	16	11	1	3	28	37	266
2011	Secondary or high school graduation certificate or equivalent or less	12	18	27	22	12	2	6	38	33	1392
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	19	28	20	13	2	5	35	36	2203
2011	University certificate or diploma below the bachelor's level	19	21	31	15	8	3	3	24	43	355
2011	Bachelor's degree	16	21	28	19	10	2	4	30	39	1245
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	22	32	16	8	3	2	24	42	342
2008	Secondary or high school graduation certificate or equivalent or less	11	19	32	19	12	3	3	34	32	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	29	18	12	2	4	32	38	1449
2008	University certificate or diploma below the bachelor's level	12	23	35	17	9	2	3	27	36	213
2008	Bachelor's degree	14	22	31	19	9	2	3	30	38	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	31	20	7	1	1	28	40	146

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	7	24	28	28	1	8	62	12	1134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	8	26	31	24	1	6	59	13	1721
2017	University certificate or diploma below the bachelor's level	7	12	27	30	20	1	4	52	19	293
2017	Bachelor's degree	4	9	27	33	20	2	5	57	14	1274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	12	36	27	13	2	4	42	20	340
2014	Secondary or high school graduation certificate or equivalent or less	5	10	28	32	19	1	4	54	17	1023
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	10	30	30	19	1	4	52	16	1602
2014	University certificate or diploma below the bachelor's level	6	15	35	27	12	2	3	40	22	245
2014	Bachelor's degree	7	12	29	31	18	1	3	51	19	879
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	39	27	13	0	4	42	18	264
2011	Secondary or high school graduation certificate or equivalent or less	5	10	29	33	18	1	4	54	16	1392
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	11	29	32	18	1	3	51	18	2202
2011	University certificate or diploma below the bachelor's level	9	14	35	26	11	2	3	39	24	353
2011	Bachelor's degree	7	10	31	30	17	1	4	50	18	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	34	27	12	1	3	40	25	343
2008	Secondary or high school graduation certificate or equivalent or less	6	12	32	29	16	1	4	48	19	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	31	29	17	0	5	48	19	1449
2008	University certificate or diploma below the bachelor's level	3	17	37	24	17	1	2	42	21	213
2008	Bachelor's degree	6	16	30	29	17	1	3	47	22	650
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	15	26	31	16	1	1	48	25	146

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	17	21	17	21	2	7	42	34	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	19	24	17	18	1	6	38	36	1731
2017	University certificate or diploma below the bachelor's level	22	14	31	15	13	0	4	29	38	296
2017	Bachelor's degree	17	20	26	18	14	2	3	34	39	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	19	29	15	11	1	2	28	43	340
2014	Secondary or high school graduation certificate or equivalent or less	18	24	23	18	13	1	3	33	43	1031
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	22	26	17	13	1	3	31	42	1612
2014	University certificate or diploma below the bachelor's level	24	21	27	16	8	2	3	25	47	244
2014	Bachelor's degree	21	23	25	15	11	1	3	28	46	882
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	28	26	15	11	1	1	26	47	266
2011	Secondary or high school graduation certificate or equivalent or less	17	22	24	18	13	1	4	33	41	1400
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	20	27	17	14	1	3	32	40	2207
2011	University certificate or diploma below the bachelor's level	22	27	27	13	7	2	3	21	51	354
2011	Bachelor's degree	19	20	28	17	11	1	4	30	41	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27	23	14	9	1	2	24	52	345
2008	Secondary or high school graduation certificate or equivalent or less	18	22	27	17	12	1	3	29	43	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	21	24	18	13	1	3	32	43	1451
2008	University certificate or diploma below the bachelor's level	20	21	31	15	9	1	2	26	42	213
2008	Bachelor's degree	17	22	26	18	14	1	2	33	40	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	22	22	23	11	1	2	36	42	146

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	14	21	22	21	4	9	49	27	1141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	22	20	22	3	7	46	30	1732
2017	University certificate or diploma below the bachelor's level	11	22	19	22	15	4	7	42	37	295
2017	Bachelor's degree	13	17	25	20	17	3	5	40	33	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	30	19	13	3	4	35	33	341
2014	Secondary or high school graduation certificate or equivalent or less	11	15	25	22	18	3	6	44	29	1028
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	16	23	24	18	2	6	46	29	1608
2014	University certificate or diploma below the bachelor's level	14	20	29	16	13	3	5	31	38	243
2014	Bachelor's degree	12	17	25	26	14	2	4	43	31	882
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	29	21	15	3	3	38	32	265
2011	Secondary or high school graduation certificate or equivalent or less	11	16	23	23	18	2	7	45	29	1394
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	14	25	23	22	2	5	48	24	2204
2011	University certificate or diploma below the bachelor's level	12	19	26	22	14	2	6	39	34	353
2011	Bachelor's degree	12	16	26	24	15	2	5	42	30	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	30	23	11	2	5	37	31	344
2008	Secondary or high school graduation certificate or equivalent or less	12	20	26	20	15	3	5	37	35	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	25	21	16	2	5	40	33	1451
2008	University certificate or diploma below the bachelor's level	15	22	27	18	11	2	6	31	40	212
2008	Bachelor's degree	14	23	23	20	13	3	4	36	39	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	35	17	11	1	1	28	36	147

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	16	27	18	19	4	7	42	28	1136
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	29	19	15	3	7	37	30	1733
2017	University certificate or diploma below the bachelor's level	12	19	30	17	14	3	5	34	34	296
2017	Bachelor's degree	10	17	31	22	12	4	4	37	29	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	35	16	10	2	4	27	36	342
2014	Secondary or high school graduation certificate or equivalent or less	11	20	32	18	13	3	4	33	33	1029
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	30	18	12	3	5	33	35	1607
2014	University certificate or diploma below the bachelor's level	17	25	33	13	5	3	3	20	45	245
2014	Bachelor's degree	14	21	33	18	11	2	2	30	36	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	34	19	7	1	3	27	37	266

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	9	4	3	1	0	7	92	4	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	10	5	3	1	0	7	90	4	1748
2017	University certificate or diploma below the bachelor's level	67	15	7	2	2	1	6	87	5	295
2017	Bachelor's degree	73	12	5	2	2	0	5	90	4	1285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	12	5	5	4	1	4	86	9	341
2014	Secondary or high school graduation certificate or equivalent or less	76	11	5	2	1	0	5	92	3	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12	4	2	2	0	4	92	4	1616
2014	University certificate or diploma below the bachelor's level	74	13	5	3	3	0	3	90	5	245
2014	Bachelor's degree	72	13	4	3	2	0	6	91	5	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	10	3	4	2	0	4	90	7	266
2011	Secondary or high school graduation certificate or equivalent or less	74	11	5	2	2	1	6	91	4	1402
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	12	4	2	3	1	6	90	6	2205
2011	University certificate or diploma below the bachelor's level	66	15	8	2	4	1	4	86	6	353
2011	Bachelor's degree	70	14	5	4	3	1	4	88	7	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	12	5	6	3	0	3	86	9	343
2008	Secondary or high school graduation certificate or equivalent or less	72	10	3	2	2	0	9	91	5	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	10	4	3	3	0	8	89	7	1450
2008	University certificate or diploma below the bachelor's level	63	15	8	2	3	0	8	85	6	213
2008	Bachelor's degree	69	12	5	2	4	0	6	87	7	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	5	5	4	1	2	85	10	148

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	31	14	10	9	4	3	64	20	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	13	13	11	4	4	60	26	1746
2017	University certificate or diploma below the bachelor's level	23	29	17	15	12	2	2	54	29	296
2017	Bachelor's degree	24	31	14	12	11	4	3	60	25	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	25	15	15	11	5	4	56	28	341
2014	Secondary or high school graduation certificate or equivalent or less	32	31	13	10	10	3	2	66	21	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	14	13	10	2	1	62	24	1616
2014	University certificate or diploma below the bachelor's level	24	28	12	15	14	5	3	56	31	245
2014	Bachelor's degree	27	30	14	14	10	3	2	60	25	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	28	15	11	10	7	2	60	23	266

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	26	10	10	7	2	1	72	18	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	29	11	11	10	1	1	68	21	1750
2017	University certificate or diploma below the bachelor's level	36	27	16	9	10	1	1	64	19	297
2017	Bachelor's degree	37	31	9	12	9	1	1	69	21	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	27	9	11	10	1	1	70	21	341
2014	Secondary or high school graduation certificate or equivalent or less	42	28	11	11	7	0	0	70	18	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	10	12	10	0	0	68	22	1615
2014	University certificate or diploma below the bachelor's level	35	28	8	14	13	2	1	65	27	245
2014	Bachelor's degree	39	28	8	13	10	1	0	68	24	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	29	6	10	11	1	0	72	22	266

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	33	13	12	6	3	1	67	19	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	15	14	8	1	1	61	23	1750
2017	University certificate or diploma below the bachelor's level	26	32	16	13	11	2	1	59	25	295
2017	Bachelor's degree	30	34	12	15	7	1	1	65	23	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	12	16	6	1	1	66	22	341
2014	Secondary or high school graduation certificate or equivalent or less	25	39	12	14	7	2	1	66	22	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	12	14	7	1	1	66	21	1616
2014	University certificate or diploma below the bachelor's level	23	36	14	13	9	4	1	62	24	245
2014	Bachelor's degree	25	39	12	16	6	2	1	65	22	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43	12	10	5	2	0	72	16	266
2011	Secondary or high school graduation certificate or equivalent or less	25	39	13	13	7	2	2	66	21	1405
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	13	13	8	1	1	65	21	2214
2011	University certificate or diploma below the bachelor's level	22	34	14	18	9	2	1	57	28	354
2011	Bachelor's degree	25	35	14	15	8	2	1	61	24	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	11	14	8	1	1	66	23	344
2008	Secondary or high school graduation certificate or equivalent or less	26	35	13	14	8	2	3	64	22	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	12	13	8	1	3	66	21	1452
2008	University certificate or diploma below the bachelor's level	20	39	14	16	5	3	2	63	23	213
2008	Bachelor's degree	29	39	11	14	5	2	1	69	20	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	43	10	9	5	1	0	76	14	148

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	26	13	11	8	13	2	63	22	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	16	12	9	9	2	58	25	1746
2017	University certificate or diploma below the bachelor's level	28	26	18	12	7	6	2	59	21	297
2017	Bachelor's degree	27	30	12	11	8	10	2	65	22	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	25	13	9	9	10	1	65	21	342
2014	Secondary or high school graduation certificate or equivalent or less	25	30	16	12	8	7	2	60	22	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	15	13	10	7	2	59	25	1616
2014	University certificate or diploma below the bachelor's level	21	27	16	14	14	9	1	52	30	245
2014	Bachelor's degree	24	30	15	14	9	7	1	59	25	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	12	16	7	5	0	63	24	266
2011	Secondary or high school graduation certificate or equivalent or less	26	30	14	13	11	6	2	60	25	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	17	13	11	5	2	56	26	2211
2011	University certificate or diploma below the bachelor's level	21	28	17	15	12	5	2	53	29	354
2011	Bachelor's degree	25	28	16	15	11	6	1	56	27	1245
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	27	11	12	14	3	1	61	27	344
2008	Secondary or high school graduation certificate or equivalent or less	27	26	15	13	9	7	3	59	24	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	15	13	11	5	3	58	26	1450
2008	University certificate or diploma below the bachelor's level	19	32	16	11	13	7	2	56	27	212
2008	Bachelor's degree	30	27	12	12	10	8	1	62	25	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	34	11	9	7	4	1	70	18	148

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	25	15	17	11	15	3	48	34	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	18	18	14	14	3	39	40	1746
2017	University certificate or diploma below the bachelor's level	9	22	20	15	17	13	3	37	39	297
2017	Bachelor's degree	12	21	16	18	15	16	2	41	40	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	14	22	13	17	4	37	45	342
2014	Secondary or high school graduation certificate or equivalent or less	15	25	17	17	14	10	2	45	35	1033
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	18	19	16	9	2	41	38	1615
2014	University certificate or diploma below the bachelor's level	9	16	21	19	18	15	1	30	44	245
2014	Bachelor's degree	11	20	17	22	17	11	2	36	44	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	14	17	14	13	2	47	37	266

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	36	8	7	4	1	1	80	11	1145
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	8	11	5	0	1	76	16	1742
2017	University certificate or diploma below the bachelor's level	36	39	10	8	6	0	1	75	15	296
2017	Bachelor's degree	39	41	7	8	4	0	0	80	12	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	8	9	4	0	1	78	14	341
2014	Secondary or high school graduation certificate or equivalent or less	43	37	9	8	4	0	0	80	11	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	9	10	4	0	0	77	14	1616
2014	University certificate or diploma below the bachelor's level	32	40	12	10	6	1	0	72	16	245
2014	Bachelor's degree	37	39	9	10	4	0	0	76	14	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	9	9	4	0	0	78	13	266

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	31	10	8	6	0	1	75	14	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	11	10	6	1	0	73	15	1748
2017	University certificate or diploma below the bachelor's level	38	27	17	7	10	0	1	66	17	297
2017	Bachelor's degree	36	37	11	9	6	1	1	74	15	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	14	11	5	1	1	69	17	341
2014	Secondary or high school graduation certificate or equivalent or less	45	31	11	6	6	1	0	77	12	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	10	8	6	1	0	76	14	1615
2014	University certificate or diploma below the bachelor's level	33	31	15	11	9	1	0	65	20	245
2014	Bachelor's degree	39	32	11	9	7	1	0	72	16	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	5	9	9	1	0	76	19	266
2011	Secondary or high school graduation certificate or equivalent or less	39	33	13	9	6	1	0	72	14	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	12	10	6	0	0	72	16	2211
2011	University certificate or diploma below the bachelor's level	30	34	13	14	8	1	1	65	22	355
2011	Bachelor's degree	30	38	13	11	8	1	1	68	18	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	10	12	7	0	0	71	19	342
2008	Secondary or high school graduation certificate or equivalent or less	36	31	12	10	9	1	0	68	20	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	12	11	8	1	0	69	19	1452
2008	University certificate or diploma below the bachelor's level	30	35	12	10	11	2	0	66	22	212
2008	Bachelor's degree	29	35	14	11	11	1	0	64	22	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	11	11	8	3	1	69	19	148

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	26	12	6	4	2	1	77	11	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	12	7	5	1	1	76	12	1750
2017	University certificate or diploma below the bachelor's level	44	24	14	8	8	1	2	70	16	296
2017	Bachelor's degree	44	31	10	7	6	2	0	77	13	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	28	12	8	6	3	1	73	14	341
2014	Secondary or high school graduation certificate or equivalent or less	49	26	11	6	5	2	1	77	12	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	12	7	5	2	1	76	12	1615
2014	University certificate or diploma below the bachelor's level	34	37	9	9	10	2	0	72	19	244
2014	Bachelor's degree	42	31	10	8	6	2	1	76	14	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	23	10	9	7	2	0	74	16	266
2011	Secondary or high school graduation certificate or equivalent or less	44	29	12	8	5	2	0	75	13	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	30	12	8	6	2	1	74	14	2209
2011	University certificate or diploma below the bachelor's level	36	29	16	12	6	2	1	66	18	354
2011	Bachelor's degree	40	31	12	8	6	2	0	73	14	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	10	6	7	3	0	76	14	341
2008	Secondary or high school graduation certificate or equivalent or less	40	27	12	9	8	3	0	70	18	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	11	8	8	3	0	71	17	1450
2008	University certificate or diploma below the bachelor's level	35	32	11	10	8	3	0	70	19	212
2008	Bachelor's degree	39	30	10	11	7	3	1	71	18	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	25	14	6	5	4	1	74	12	148

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	31	9	7	5	1	1	79	13	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	32	10	9	6	1	0	75	15	1745
2017	University certificate or diploma below the bachelor's level	43	30	8	7	10	0	1	75	17	297
2017	Bachelor's degree	41	34	9	8	7	1	0	76	15	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32	12	9	5	0	0	73	15	342
2014	Secondary or high school graduation certificate or equivalent or less	46	29	10	7	6	1	0	76	14	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	11	9	7	1	0	73	16	1616
2014	University certificate or diploma below the bachelor's level	35	34	11	10	9	1	0	70	19	245
2014	Bachelor's degree	41	31	12	9	6	1	0	73	15	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	26	11	11	7	0	0	71	18	266
2011	Secondary or high school graduation certificate or equivalent or less	42	30	11	10	6	1	0	73	16	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	11	9	7	1	0	73	16	2209
2011	University certificate or diploma below the bachelor's level	32	32	13	15	7	1	1	65	22	354
2011	Bachelor's degree	37	34	11	10	7	1	0	72	17	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	8	11	7	0	0	74	18	341
2008	Secondary or high school graduation certificate or equivalent or less	38	30	10	11	9	1	0	69	20	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	10	12	10	1	0	68	21	1448
2008	University certificate or diploma below the bachelor's level	31	35	10	11	10	2	0	68	22	212
2008	Bachelor's degree	37	33	10	12	7	2	0	71	19	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	11	11	6	0	0	72	17	148

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	9	3	1	2	0	3	94	3	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	10	3	1	1	0	4	95	2	1745
2017	University certificate or diploma below the bachelor's level	75	13	6	1	2	0	3	91	3	297
2017	Bachelor's degree	79	12	3	1	1	0	3	95	2	1285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	9	5	2	3	0	2	90	5	340
2014	Secondary or high school graduation certificate or equivalent or less	80	9	3	1	2	0	5	94	3	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	9	3	0	1	0	4	96	2	1616
2014	University certificate or diploma below the bachelor's level	78	13	2	1	2	1	3	95	3	245
2014	Bachelor's degree	77	11	4	2	1	0	5	93	3	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	11	2	2	2	0	5	93	4	266
2011	Secondary or high school graduation certificate or equivalent or less	80	10	3	1	1	0	5	95	2	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	9	3	1	2	0	5	93	3	2209
2011	University certificate or diploma below the bachelor's level	72	14	5	1	3	1	5	91	4	354
2011	Bachelor's degree	76	13	3	1	2	0	4	93	3	1245
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	13	4	2	3	0	2	91	5	341
2008	Secondary or high school graduation certificate or equivalent or less	82	6	1	1	2	0	8	96	3	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	6	2	1	2	0	7	95	4	1446
2008	University certificate or diploma below the bachelor's level	81	7	3	1	0	1	7	94	2	213
2008	Bachelor's degree	80	7	3	1	3	0	5	93	4	648
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	9	3	2	5	0	2	90	7	147

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	18	7	5	4	2	4	82	10	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	19	6	4	5	2	5	84	10	1743
2017	University certificate or diploma below the bachelor's level	55	19	8	4	9	2	3	78	13	296
2017	Bachelor's degree	54	22	6	5	6	3	4	82	12	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	24	4	5	6	3	8	84	12	342
2014	Secondary or high school graduation certificate or equivalent or less	56	22	8	4	4	1	5	83	9	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	21	8	5	5	3	4	81	11	1616
2014	University certificate or diploma below the bachelor's level	46	25	8	5	10	4	2	76	16	245
2014	Bachelor's degree	53	23	7	5	7	2	3	80	13	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	20	8	3	7	2	2	81	10	266
2011	Secondary or high school graduation certificate or equivalent or less	48	25	9	6	6	2	3	77	14	1410
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	25	8	7	8	2	3	76	16	2213
2011	University certificate or diploma below the bachelor's level	43	25	12	7	8	1	3	71	16	356
2011	Bachelor's degree	47	27	7	6	8	2	3	77	15	1251
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	24	10	9	7	2	3	72	17	344

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	24	6	4	5	0	1	84	9	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	7	7	5	0	1	81	12	1746
2017	University certificate or diploma below the bachelor's level	53	21	10	6	8	0	1	75	14	296
2017	Bachelor's degree	54	28	8	5	5	0	1	83	10	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	25	5	7	6	1	0	82	13	341

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	23	10	3	4	1	83	7	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	9	5	5	1	81	10	1749
2017	University certificate or diploma below the bachelor's level	54	24	8	5	8	1	79	13	297
2017	Bachelor's degree	57	25	9	3	5	1	83	8	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	25	11	4	6	0	79	10	342

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	22	10	4	5	0	0	81	9	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	24	9	6	6	0	0	79	12	1744
2017	University certificate or diploma below the bachelor's level	52	23	10	7	9	0	0	75	15	297
2017	Bachelor's degree	51	27	10	5	7	0	0	78	12	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	28	9	7	6	1	1	77	13	341
2014	Secondary or high school graduation certificate or equivalent or less	54	24	10	5	5	0	0	79	11	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	27	9	7	5	0	0	79	12	1615
2014	University certificate or diploma below the bachelor's level	42	27	11	9	9	1	0	70	19	245
2014	Bachelor's degree	48	26	10	8	7	0	0	75	14	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25	5	9	9	0	1	76	18	266

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	36	10	8	4	2	1	78	12	152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	13	12	4	2	3	69	17	215
2017	University certificate or diploma below the bachelor's level	27	31	21	8	11	2	0	59	20	46
2017	Bachelor's degree	25	33	15	12	6	2	7	64	19	223
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	14	11	5	3	7	66	18	112
2014	Secondary or high school graduation certificate or equivalent or less	31	37	12	10	4	3	3	71	15	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	13	10	4	2	3	71	15	201
2014	University certificate or diploma below the bachelor's level	18	32	26	9	5	2	7	56	16	43
2014	Bachelor's degree	24	33	15	13	7	4	3	62	22	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	26	16	9	9	2	7	62	20	113

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	30	14	7	5	6	1	72	12	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	14	9	6	5	1	69	16	1750
2017	University certificate or diploma below the bachelor's level	29	33	16	9	8	4	1	65	18	297
2017	Bachelor's degree	32	33	11	10	7	6	0	70	18	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	17	11	9	4	1	61	20	342
2014	Secondary or high school graduation certificate or equivalent or less	32	34	14	9	5	5	1	70	15	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	15	9	6	4	1	69	16	1615
2014	University certificate or diploma below the bachelor's level	25	38	14	8	10	4	0	66	19	245
2014	Bachelor's degree	25	36	16	11	7	5	0	64	19	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	13	13	8	5	0	63	22	266
2011	Secondary or high school graduation certificate or equivalent or less	26	31	19	11	8	4	1	60	20	1409
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	18	11	10	4	1	59	22	2211
2011	University certificate or diploma below the bachelor's level	20	33	18	14	11	3	1	55	26	354
2011	Bachelor's degree	21	34	18	12	9	5	0	59	22	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	17	16	9	5	0	55	27	344

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	30	14	9	6	3	1	69	16	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	15	12	8	3	1	62	22	1749
2017	University certificate or diploma below the bachelor's level	24	33	17	13	9	2	1	60	22	297
2017	Bachelor's degree	27	35	15	11	8	3	1	64	21	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	18	12	11	3	0	57	24	341
2014	Secondary or high school graduation certificate or equivalent or less	30	33	16	13	7	2	0	64	20	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	17	11	8	2	1	63	20	1616
2014	University certificate or diploma below the bachelor's level	22	36	17	12	10	3	0	60	22	245
2014	Bachelor's degree	23	32	17	15	9	3	0	57	25	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	16	15	8	3	0	59	24	266
2011	Secondary or high school graduation certificate or equivalent or less	26	31	18	12	10	2	0	58	23	1401
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	18	14	11	2	0	56	26	2212
2011	University certificate or diploma below the bachelor's level	18	31	18	17	14	2	1	50	32	356
2011	Bachelor's degree	17	33	19	15	13	2	0	52	29	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	16	20	14	1	0	50	34	344
2008	Secondary or high school graduation certificate or equivalent or less	28	33	15	11	9	3	0	63	21	1045
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	14	13	11	3	0	62	24	1452
2008	University certificate or diploma below the bachelor's level	25	30	19	13	9	4	0	57	24	212
2008	Bachelor's degree	22	34	17	12	11	4	0	59	23	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	14	12	11	2	0	62	24	148

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	30	18	13	6	6	1	60	21	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	17	13	9	5	1	58	24	1746
2017	University certificate or diploma below the bachelor's level	21	27	23	15	11	3	1	50	26	296
2017	Bachelor's degree	19	31	16	16	10	7	1	54	28	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	15	19	12	6	0	51	33	340
2014	Secondary or high school graduation certificate or equivalent or less	24	31	17	15	8	4	0	57	24	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	18	16	10	4	1	55	27	1614
2014	University certificate or diploma below the bachelor's level	18	28	20	19	11	4	0	48	31	245
2014	Bachelor's degree	16	29	17	20	12	5	0	48	33	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	20	19	9	5	0	50	29	266
2011	Secondary or high school graduation certificate or equivalent or less	18	33	19	15	10	4	0	53	26	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	20	18	10	5	0	50	30	2209
2011	University certificate or diploma below the bachelor's level	10	32	20	19	12	6	0	45	34	356
2011	Bachelor's degree	10	30	20	22	13	5	0	43	37	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	19	23	15	5	0	41	40	343
2008	Secondary or high school graduation certificate or equivalent or less	17	32	18	17	10	6	0	53	29	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34	16	17	11	5	0	53	30	1453
2008	University certificate or diploma below the bachelor's level	13	29	22	19	10	6	0	45	32	210
2008	Bachelor's degree	12	29	17	22	12	7	0	44	37	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	38	12	21	11	5	1	53	35	148

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	25	19	12	11	6	1	55	24	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25	17	14	13	5	1	52	29	1749
2017	University certificate or diploma below the bachelor's level	21	28	18	13	15	4	1	51	29	297
2017	Bachelor's degree	21	26	16	14	15	8	0	50	32	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	21	17	14	6	0	45	33	341
2014	Secondary or high school graduation certificate or equivalent or less	23	28	18	14	12	5	0	54	27	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	16	14	15	5	1	53	30	1615
2014	University certificate or diploma below the bachelor's level	18	27	17	16	16	6	0	48	34	245
2014	Bachelor's degree	20	25	16	15	18	5	0	48	35	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	25	15	17	15	4	0	51	34	266
2011	Secondary or high school graduation certificate or equivalent or less	18	27	18	16	15	6	0	48	33	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	19	16	17	7	0	44	35	2208
2011	University certificate or diploma below the bachelor's level	11	25	21	18	20	6	0	37	41	355
2011	Bachelor's degree	11	26	18	19	18	7	0	40	41	1250
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	15	23	18	6	0	40	44	343
2008	Secondary or high school graduation certificate or equivalent or less	17	26	16	18	14	10	0	48	35	1047
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	16	14	15	9	0	50	32	1453
2008	University certificate or diploma below the bachelor's level	14	24	19	18	15	10	0	42	37	210
2008	Bachelor's degree	13	26	17	18	16	11	0	43	38	651
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	14	13	16	10	1	51	33	148

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	30	17	15	8	5	1	58	24	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	29	17	17	12	3	1	53	30	1747
2017	University certificate or diploma below the bachelor's level	22	28	22	14	11	2	1	51	26	296
2017	Bachelor's degree	18	31	16	17	12	5	1	52	31	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	17	19	14	4	0	48	34	341
2014	Secondary or high school graduation certificate or equivalent or less	21	32	16	17	11	2	0	54	29	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	15	19	11	2	0	54	31	1615
2014	University certificate or diploma below the bachelor's level	14	33	19	13	16	6	0	49	31	245
2014	Bachelor's degree	17	31	17	19	13	3	0	49	33	883
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	18	18	14	3	0	49	33	266
2011	Secondary or high school graduation certificate or equivalent or less	16	34	17	18	12	3	0	51	31	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33	17	19	12	3	0	50	33	2211
2011	University certificate or diploma below the bachelor's level	12	33	20	20	13	2	0	46	34	356
2011	Bachelor's degree	10	33	18	21	15	3	0	44	37	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	18	23	17	2	0	40	41	342
2008	Secondary or high school graduation certificate or equivalent or less	20	35	14	18	10	3	0	56	29	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	14	19	11	2	0	56	30	1452
2008	University certificate or diploma below the bachelor's level	12	41	18	18	8	2	0	55	27	212
2008	Bachelor's degree	14	35	15	22	13	1	0	50	35	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	36	15	22	11	4	0	51	34	146

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	16	7	3	2	1	73	10	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	17	9	4	2	1	69	14	1744
2017	University certificate or diploma below the bachelor's level	27	44	14	9	4	2	0	72	14	296
2017	Bachelor's degree	28	41	15	10	4	2	0	71	14	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	15	10	8	1	0	66	19	341
2014	Secondary or high school graduation certificate or equivalent or less	34	38	15	7	5	1	0	73	12	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	17	7	4	2	1	71	12	1615
2014	University certificate or diploma below the bachelor's level	31	37	14	10	5	3	0	70	15	245
2014	Bachelor's degree	28	40	15	10	5	2	0	70	15	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	16	10	6	1	0	67	17	266
2011	Secondary or high school graduation certificate or equivalent or less	28	40	18	8	5	1	0	69	13	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	19	9	5	1	0	67	14	2212
2011	University certificate or diploma below the bachelor's level	19	41	23	11	4	1	1	61	15	354
2011	Bachelor's degree	21	41	18	13	6	1	0	64	18	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	16	15	7	0	0	62	22	343

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	34	10	4	1	3	2	85	5	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	12	3	2	2	1	82	6	1742
2017	University certificate or diploma below the bachelor's level	46	34	11	4	2	3	1	83	5	295
2017	Bachelor's degree	43	39	10	4	1	2	1	85	5	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	12	4	1	2	0	82	5	340
2014	Secondary or high school graduation certificate or equivalent or less	46	39	9	3	1	2	1	87	4	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	10	4	1	3	1	85	5	1616
2014	University certificate or diploma below the bachelor's level	43	36	9	7	2	3	0	81	10	245
2014	Bachelor's degree	44	37	11	3	2	3	1	84	5	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	8	3	0	2	0	89	3	265
2011	Secondary or high school graduation certificate or equivalent or less	42	37	12	4	2	2	1	82	6	1404
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	11	5	3	2	1	81	7	2214
2011	University certificate or diploma below the bachelor's level	35	44	13	4	1	2	2	81	6	353
2011	Bachelor's degree	41	39	11	4	2	3	0	82	6	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	8	4	3	1	0	85	7	343

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	11	6	4	4	1	77	11	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	11	8	5	2	1	75	13	1745
2017	University certificate or diploma below the bachelor's level	38	33	11	6	8	3	1	74	15	293
2017	Bachelor's degree	32	37	12	9	5	3	1	72	15	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	12	11	6	3	1	69	18	339
2014	Secondary or high school graduation certificate or equivalent or less	42	35	10	7	3	2	1	79	10	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	12	7	4	3	1	76	12	1615
2014	University certificate or diploma below the bachelor's level	35	31	13	9	8	3	1	69	18	245
2014	Bachelor's degree	37	36	11	8	4	2	1	76	13	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	14	5	3	2	0	77	9	266
2011	Secondary or high school graduation certificate or equivalent or less	39	32	12	8	5	3	1	74	14	1404
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	11	8	6	4	1	72	15	2216
2011	University certificate or diploma below the bachelor's level	36	33	13	8	7	2	1	70	16	355
2011	Bachelor's degree	31	36	12	9	7	4	1	70	17	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	15	11	6	4	1	67	18	341
2008	Secondary or high school graduation certificate or equivalent or less	34	32	11	9	7	5	2	71	17	1047
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	11	9	10	4	1	69	20	1450
2008	University certificate or diploma below the bachelor's level	34	30	12	11	8	6	1	68	19	212
2008	Bachelor's degree	29	35	12	11	8	4	1	68	20	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	11	9	4	5	1	74	14	148

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	32	21	9	6	6	2	61	16	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	21	12	6	5	2	58	19	1746
2017	University certificate or diploma below the bachelor's level	27	32	22	7	7	4	1	62	15	294
2017	Bachelor's degree	23	34	19	11	7	5	2	61	19	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	18	15	6	2	1	59	22	341
2014	Secondary or high school graduation certificate or equivalent or less	27	33	21	8	4	4	2	64	13	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	19	10	5	4	2	64	16	1616
2014	University certificate or diploma below the bachelor's level	21	35	20	9	9	6	0	60	19	245
2014	Bachelor's degree	26	34	19	11	6	4	1	63	17	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	14	6	5	4	1	74	12	266
2011	Secondary or high school graduation certificate or equivalent or less	18	31	25	12	7	6	2	53	20	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	27	11	8	6	2	50	21	2210
2011	University certificate or diploma below the bachelor's level	15	31	29	13	8	4	1	48	22	356
2011	Bachelor's degree	14	32	25	14	7	6	1	50	23	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	16	13	8	3	0	62	22	344

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	25	15	12	11	7	4	58	25	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	26	15	13	14	6	2	54	29	1740
2017	University certificate or diploma below the bachelor's level	24	24	14	14	18	4	2	51	34	294
2017	Bachelor's degree	20	24	16	12	14	10	2	51	30	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	22	19	11	16	10	3	47	31	341
2014	Secondary or high school graduation certificate or equivalent or less	27	24	19	13	10	6	1	55	25	1033
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	26	16	14	15	6	1	52	31	1616
2014	University certificate or diploma below the bachelor's level	20	23	14	16	18	8	1	47	37	245
2014	Bachelor's degree	19	23	16	16	17	7	2	47	36	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22	16	13	15	9	1	50	32	266
2011	Secondary or high school graduation certificate or equivalent or less	20	26	17	13	13	8	2	51	29	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	19	15	16	9	1	45	34	2214
2011	University certificate or diploma below the bachelor's level	15	24	18	19	17	5	2	42	38	356
2011	Bachelor's degree	13	23	17	18	16	10	2	42	39	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	20	20	16	18	12	3	37	39	343

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	11	6	2	1	4	8	90	4	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	14	7	2	1	2	8	89	3	1748
2017	University certificate or diploma below the bachelor's level	62	18	7	2	2	2	6	88	5	296
2017	Bachelor's degree	66	15	6	2	1	2	7	89	4	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	15	7	5	5	2	6	82	10	342
2014	Secondary or high school graduation certificate or equivalent or less	70	13	5	2	1	2	6	91	3	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	15	5	2	2	1	5	91	4	1616
2014	University certificate or diploma below the bachelor's level	65	17	7	2	2	2	5	88	4	245
2014	Bachelor's degree	65	15	7	3	1	2	7	88	5	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	15	8	4	3	2	5	84	8	266

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	11	5	1	1	3	4	92	3	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	13	6	2	1	2	5	90	4	1740
2017	University certificate or diploma below the bachelor's level	69	14	9	3	1	2	2	87	4	297
2017	Bachelor's degree	70	15	6	1	1	2	4	91	3	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	5	5	2	2	4	88	7	341
2014	Secondary or high school graduation certificate or equivalent or less	72	14	4	1	1	2	5	93	2	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	5	2	1	2	4	91	3	1616
2014	University certificate or diploma below the bachelor's level	67	15	5	3	1	5	4	90	4	245
2014	Bachelor's degree	68	16	5	1	1	3	5	91	3	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	15	7	1	2	5	5	89	4	266
2011	Secondary or high school graduation certificate or equivalent or less	69	15	7	1	1	2	4	90	2	1409
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	15	7	2	2	2	4	88	4	2208
2011	University certificate or diploma below the bachelor's level	61	20	9	2	3	3	2	85	5	354
2011	Bachelor's degree	62	18	7	3	1	3	5	88	4	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	16	9	2	3	2	5	86	5	344
2008	Secondary or high school graduation certificate or equivalent or less	72	14	6	2	1	2	3	92	3	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	15	6	2	1	2	3	90	4	1453
2008	University certificate or diploma below the bachelor's level	71	14	9	0	0	4	2	90	1	213
2008	Bachelor's degree	66	16	9	2	2	3	3	86	4	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	19	10	2	3	4	3	85	5	147

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	15	8	7	4	2	68	16	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	14	12	9	3	2	64	21	1745
2017	University certificate or diploma below the bachelor's level	27	34	16	9	9	4	1	64	19	297
2017	Bachelor's degree	26	32	14	14	10	3	1	60	25	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	30	17	17	12	2	1	53	30	341
2014	Secondary or high school graduation certificate or equivalent or less	29	32	16	11	8	2	2	64	20	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	16	13	11	2	1	60	24	1616
2014	University certificate or diploma below the bachelor's level	19	31	19	14	13	4	0	52	28	245
2014	Bachelor's degree	24	29	12	17	15	3	1	54	33	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	13	13	14	2	0	59	28	266
2011	Secondary or high school graduation certificate or equivalent or less	28	33	17	11	9	2	1	62	20	1403
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	16	15	11	2	1	57	26	2213
2011	University certificate or diploma below the bachelor's level	17	31	15	19	16	2	0	49	36	353
2011	Bachelor's degree	17	33	16	16	16	2	0	51	33	1245
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	17	14	18	1	0	50	32	345
2008	Secondary or high school graduation certificate or equivalent or less	22	33	18	14	11	2	0	56	26	1045
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	34	16	15	12	2	0	55	28	1452
2008	University certificate or diploma below the bachelor's level	17	35	16	17	13	3	0	53	31	213
2008	Bachelor's degree	18	35	16	13	16	3	0	54	30	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	15	14	10	1	0	60	25	147

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	24	17	12	13	4	9	51	29	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	16	15	18	3	7	44	37	1749
2017	University certificate or diploma below the bachelor's level	20	27	13	13	20	3	4	51	35	296
2017	Bachelor's degree	20	24	13	18	19	4	2	47	39	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	10	17	27	2	6	43	47	340
2014	Secondary or high school graduation certificate or equivalent or less	18	21	17	16	19	2	5	43	38	1033
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	17	17	22	2	4	40	42	1616
2014	University certificate or diploma below the bachelor's level	13	18	16	20	29	4	0	32	51	245
2014	Bachelor's degree	18	20	11	20	26	3	2	40	48	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	17	14	19	25	3	3	39	47	266
2011	Secondary or high school graduation certificate or equivalent or less	14	24	17	15	23	2	5	41	40	1405
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	15	18	26	2	4	38	46	2213
2011	University certificate or diploma below the bachelor's level	13	23	15	18	26	2	3	38	46	354
2011	Bachelor's degree	12	23	12	20	29	2	2	37	51	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	13	18	32	3	3	34	52	344
2008	Secondary or high school graduation certificate or equivalent or less	13	27	14	17	24	2	3	42	43	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	15	18	26	2	3	38	46	1448
2008	University certificate or diploma below the bachelor's level	11	29	14	16	27	2	0	41	44	211
2008	Bachelor's degree	16	30	9	18	23	2	2	48	43	649
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	9	15	22	2	2	52	39	147

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	34	18	8	5	4	0	69	13	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	37	18	9	6	4	1	65	17	1744
2017	University certificate or diploma below the bachelor's level	24	37	20	8	6	5	1	64	15	295
2017	Bachelor's degree	23	38	17	10	7	4	1	64	18	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	14	13	6	3	0	65	20	341

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	28	15	3	2	5	1	78	6	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	15	4	3	4	2	77	7	1743
2017	University certificate or diploma below the bachelor's level	35	35	17	4	4	4	1	73	9	293
2017	Bachelor's degree	39	33	14	4	4	5	1	77	9	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	18	5	3	4	1	72	8	342
2014	Secondary or high school graduation certificate or equivalent or less	48	32	11	2	2	4	1	84	4	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	14	3	2	4	1	81	5	1614
2014	University certificate or diploma below the bachelor's level	38	36	13	4	3	5	1	79	7	245
2014	Bachelor's degree	40	32	16	4	3	5	0	76	7	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	14	6	2	2	0	77	9	266

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	35	11	3	2	2	0	83	5	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	12	4	3	2	0	80	8	1747
2017	University certificate or diploma below the bachelor's level	39	37	16	5	2	2	0	77	7	297
2017	Bachelor's degree	38	39	11	7	2	2	0	79	10	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	14	10	3	2	0	72	14	342
2014	Secondary or high school graduation certificate or equivalent or less	48	33	9	5	2	2	1	84	7	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	12	4	3	1	0	81	7	1616
2014	University certificate or diploma below the bachelor's level	36	38	13	7	4	1	1	75	12	245
2014	Bachelor's degree	39	36	11	7	3	3	0	78	11	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	9	7	5	2	0	79	12	265
2011	Secondary or high school graduation certificate or equivalent or less	32	38	16	6	4	3	1	73	10	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	18	6	5	2	0	71	11	2211
2011	University certificate or diploma below the bachelor's level	27	39	20	8	4	1	1	67	12	355
2011	Bachelor's degree	27	41	16	8	5	3	0	70	14	1248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	15	9	7	2	0	68	17	343

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	34	6	4	2	0	88	6	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	8	5	3	0	84	8	1747
2017	University certificate or diploma below the bachelor's level	43	36	10	6	5	0	79	11	297
2017	Bachelor's degree	47	36	9	4	3	0	84	7	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	9	6	2	0	82	9	341
2014	Secondary or high school graduation certificate or equivalent or less	54	33	7	4	2	0	87	6	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	31	9	4	3	0	84	8	1615
2014	University certificate or diploma below the bachelor's level	41	38	10	3	7	1	80	10	245
2014	Bachelor's degree	49	32	10	5	4	0	80	9	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	10	4	6	0	81	10	266
2011	Secondary or high school graduation certificate or equivalent or less	45	37	9	5	3	0	82	9	1407
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	11	5	4	0	80	9	2205
2011	University certificate or diploma below the bachelor's level	35	41	12	8	3	1	77	11	354
2011	Bachelor's degree	38	39	11	7	4	1	78	11	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	11	8	5	0	76	13	342
2008	Secondary or high school graduation certificate or equivalent or less	43	35	9	8	5	0	78	13	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	9	7	5	0	78	12	1451
2008	University certificate or diploma below the bachelor's level	36	39	9	13	3	0	76	16	213
2008	Bachelor's degree	38	37	13	7	4	1	75	12	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	44	11	7	4	0	78	11	147

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	32	11	8	4	0	0	77	11	1146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	14	8	6	0	0	72	13	1746
2017	University certificate or diploma below the bachelor's level	38	31	15	9	5	0	1	70	15	297
2017	Bachelor's degree	36	34	15	8	7	0	0	70	15	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	15	11	7	1	0	67	18	339
2014	Secondary or high school graduation certificate or equivalent or less	41	36	13	6	3	1	0	77	10	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	14	8	5	1	0	73	13	1615
2014	University certificate or diploma below the bachelor's level	31	35	15	10	9	0	0	67	19	245
2014	Bachelor's degree	33	34	16	10	7	0	0	68	16	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	14	7	10	0	0	69	16	266
2011	Secondary or high school graduation certificate or equivalent or less	36	34	16	9	5	0	0	70	14	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	16	8	5	1	0	70	14	2214
2011	University certificate or diploma below the bachelor's level	28	36	20	9	6	1	0	65	15	356
2011	Bachelor's degree	27	36	17	11	7	1	0	64	19	1251
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	20	9	8	1	0	63	17	343

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	32	11	7	3	1	78	10	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	12	9	4	0	75	13	1749
2017	University certificate or diploma below the bachelor's level	36	35	14	9	6	0	71	15	297
2017	Bachelor's degree	37	36	12	9	6	0	73	15	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	15	9	7	0	69	16	341
2014	Secondary or high school graduation certificate or equivalent or less	40	38	12	7	3	0	78	9	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	14	8	4	0	74	12	1616
2014	University certificate or diploma below the bachelor's level	32	34	16	9	9	0	65	18	245
2014	Bachelor's degree	34	36	15	10	6	0	70	16	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	11	10	7	0	71	18	264
2011	Secondary or high school graduation certificate or equivalent or less	36	36	14	9	5	0	72	14	1403
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	14	9	5	0	72	14	2210
2011	University certificate or diploma below the bachelor's level	29	38	17	12	4	1	68	15	356
2011	Bachelor's degree	26	39	15	12	7	0	65	20	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	15	13	6	1	66	19	342
2008	Secondary or high school graduation certificate or equivalent or less	36	39	12	8	5	0	75	13	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	12	9	6	0	74	15	1453
2008	University certificate or diploma below the bachelor's level	30	41	15	8	5	1	72	13	212
2008	Bachelor's degree	29	39	14	9	7	1	69	17	649
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	13	9	5	0	72	14	148

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	23	15	8	5	4	1	70	14	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	24	15	10	6	3	1	67	17	1745
2017	University certificate or diploma below the bachelor's level	38	22	18	11	6	4	1	63	18	294
2017	Bachelor's degree	37	25	16	9	9	4	1	65	19	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	25	14	14	10	1	2	61	25	341
2014	Secondary or high school graduation certificate or equivalent or less	44	25	15	7	5	3	1	72	13	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	24	16	10	7	3	0	67	17	1616
2014	University certificate or diploma below the bachelor's level	33	26	13	12	10	5	0	63	24	245
2014	Bachelor's degree	36	23	15	14	11	2	0	60	25	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	23	12	13	12	3	0	63	26	265
2011	Secondary or high school graduation certificate or equivalent or less	39	27	13	11	7	2	1	69	18	1404
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	26	15	10	8	4	0	66	18	2207
2011	University certificate or diploma below the bachelor's level	36	23	15	12	9	4	0	62	21	356
2011	Bachelor's degree	31	25	16	14	12	3	0	57	27	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	23	16	12	13	4	1	57	26	343
2008	Secondary or high school graduation certificate or equivalent or less	36	28	13	10	8	5	0	67	19	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	27	16	11	8	4	0	63	20	1454
2008	University certificate or diploma below the bachelor's level	27	31	15	10	7	9	0	64	19	210
2008	Bachelor's degree	26	29	15	16	11	4	0	57	28	650
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	25	15	11	10	4	1	62	23	148

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	42	35	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	42	37	1750
2017	University certificate or diploma below the bachelor's level	27	38	35	297
2017	Bachelor's degree	33	31	36	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	36	342
2014	Secondary or high school graduation certificate or equivalent or less	25	41	34	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	43	36	1615
2014	University certificate or diploma below the bachelor's level	29	33	38	245
2014	Bachelor's degree	37	29	34	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	28	39	266
2011	Secondary or high school graduation certificate or equivalent or less	26	44	29	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	43	32	2218
2011	University certificate or diploma below the bachelor's level	33	36	32	352
2011	Bachelor's degree	36	30	34	1251
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	31	344

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	23	16	2	26	5	247
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	23	5	8	9	372
2017	University certificate or diploma below the bachelor's level	20	29	18	5	12	17	78
2017	Bachelor's degree	7	41	29	6	9	7	424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	40	7	6	7	123
2014	Secondary or high school graduation certificate or equivalent or less	40	31	17	4	9999	8	255
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	27	6	9999	7	343
2014	University certificate or diploma below the bachelor's level	16	29	30	10	9999	15	70
2014	Bachelor's degree	7	41	35	7	9999	9	326
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	43	9	9999	10	89
2011	Secondary or high school graduation certificate or equivalent or less	31	30	25	3	9999	10	378
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	29	6	9999	9	538
2011	University certificate or diploma below the bachelor's level	20	36	28	5	9999	10	114
2011	Bachelor's degree	5	36	42	9	9999	8	447
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	31	45	8	9999	11	116

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	1146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	1747
2017	University certificate or diploma below the bachelor's level	24	76	296
2017	Bachelor's degree	17	83	1280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	81	341
2014	Secondary or high school graduation certificate or equivalent or less	19	81	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	1610
2014	University certificate or diploma below the bachelor's level	24	76	244
2014	Bachelor's degree	23	77	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	78	266

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	369
2017	University certificate or diploma below the bachelor's level	54	68
2017	Bachelor's degree	57	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	67
2014	Secondary or high school graduation certificate or equivalent or less	58	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	333
2014	University certificate or diploma below the bachelor's level	57	57
2014	Bachelor's degree	52	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	58

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	369
2017	University certificate or diploma below the bachelor's level	64	68
2017	Bachelor's degree	62	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	67
2014	Secondary or high school graduation certificate or equivalent or less	61	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	333
2014	University certificate or diploma below the bachelor's level	54	57
2014	Bachelor's degree	62	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	58

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	369
2017	Bachelor's degree	10	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	67
2014	Secondary or high school graduation certificate or equivalent or less	8	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	333
2014	Bachelor's degree	10	200

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	201
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	58

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	369
2017	Bachelor's degree	5	213
2014	Secondary or high school graduation certificate or equivalent or less	6	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	333
2014	Bachelor's degree	2	200

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	369
2017	Bachelor's degree	7	213
2014	Secondary or high school graduation certificate or equivalent or less	7	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	333
2014	University certificate or diploma below the bachelor's level	9	57

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	369
2017	Bachelor's degree	3	213
2014	Secondary or high school graduation certificate or equivalent or less	3	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	333
2014	Bachelor's degree	6	200

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	369
2017	University certificate or diploma below the bachelor's level	30	68
2017	Bachelor's degree	31	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	67
2014	Secondary or high school graduation certificate or equivalent or less	42	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	333
2014	University certificate or diploma below the bachelor's level	39	57
2014	Bachelor's degree	37	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	59

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	369
2017	University certificate or diploma below the bachelor's level	47	68
2017	Bachelor's degree	43	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	67
2014	Secondary or high school graduation certificate or equivalent or less	35	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	333
2014	University certificate or diploma below the bachelor's level	43	57
2014	Bachelor's degree	38	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	59

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	369
2017	University certificate or diploma below the bachelor's level	53	68
2017	Bachelor's degree	47	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	67
2014	Secondary or high school graduation certificate or equivalent or less	48	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	333
2014	University certificate or diploma below the bachelor's level	49	57
2014	Bachelor's degree	46	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	59

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	369
2017	University certificate or diploma below the bachelor's level	40	68
2017	Bachelor's degree	39	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	67
2014	Secondary or high school graduation certificate or equivalent or less	39	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	333
2014	University certificate or diploma below the bachelor's level	41	57
2014	Bachelor's degree	43	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	59

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	369
2017	University certificate or diploma below the bachelor's level	37	68
2017	Bachelor's degree	36	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	67
2014	Secondary or high school graduation certificate or equivalent or less	29	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	333
2014	University certificate or diploma below the bachelor's level	33	57
2014	Bachelor's degree	38	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	59

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	369
2017	University certificate or diploma below the bachelor's level	57	68
2017	Bachelor's degree	51	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	67
2014	Secondary or high school graduation certificate or equivalent or less	53	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	333
2014	University certificate or diploma below the bachelor's level	48	57
2014	Bachelor's degree	53	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	59

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	369
2017	University certificate or diploma below the bachelor's level	36	68
2017	Bachelor's degree	30	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	67
2014	Secondary or high school graduation certificate or equivalent or less	37	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	333
2014	University certificate or diploma below the bachelor's level	44	57
2014	Bachelor's degree	32	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	59

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	369
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	333

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	369
2017	University certificate or diploma below the bachelor's level	15	68
2017	Bachelor's degree	17	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	67
2014	Secondary or high school graduation certificate or equivalent or less	7	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	333
2014	Bachelor's degree	9	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	59

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	369
2017	University certificate or diploma below the bachelor's level	8	68
2017	Bachelor's degree	11	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	67
2014	Secondary or high school graduation certificate or equivalent or less	11	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	333
2014	University certificate or diploma below the bachelor's level	14	57
2014	Bachelor's degree	15	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	369
2017	University certificate or diploma below the bachelor's level	51	68
2017	Bachelor's degree	45	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	67
2014	Secondary or high school graduation certificate or equivalent or less	42	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	333
2014	University certificate or diploma below the bachelor's level	51	57
2014	Bachelor's degree	41	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	59

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	369
2017	University certificate or diploma below the bachelor's level	27	68
2017	Bachelor's degree	21	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	67
2014	Secondary or high school graduation certificate or equivalent or less	31	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	333
2014	University certificate or diploma below the bachelor's level	26	57
2014	Bachelor's degree	25	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	59

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	201
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	369
2017	University certificate or diploma below the bachelor's level	31	68
2017	Bachelor's degree	19	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	67
2014	Secondary or high school graduation certificate or equivalent or less	9	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	333
2014	University certificate or diploma below the bachelor's level	24	57
2014	Bachelor's degree	15	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	59

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	369
2017	University certificate or diploma below the bachelor's level	49	68
2017	Bachelor's degree	62	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	67
2014	Secondary or high school graduation certificate or equivalent or less	52	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	334
2014	University certificate or diploma below the bachelor's level	58	57
2014	Bachelor's degree	54	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	59

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	369
2017	University certificate or diploma below the bachelor's level	27	68
2017	Bachelor's degree	34	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	67
2014	Secondary or high school graduation certificate or equivalent or less	30	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	334
2014	University certificate or diploma below the bachelor's level	32	57
2014	Bachelor's degree	30	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	59

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	369
2017	University certificate or diploma below the bachelor's level	14	68
2017	Bachelor's degree	8	213
2014	Secondary or high school graduation certificate or equivalent or less	9	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	334
2014	University certificate or diploma below the bachelor's level	11	57
2014	Bachelor's degree	11	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	59

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	369
2017	University certificate or diploma below the bachelor's level	20	68
2017	Bachelor's degree	15	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	67
2014	Secondary or high school graduation certificate or equivalent or less	23	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	334
2014	University certificate or diploma below the bachelor's level	31	57
2014	Bachelor's degree	19	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	59

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	369
2017	University certificate or diploma below the bachelor's level	11	68
2017	Bachelor's degree	13	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	67
2014	Secondary or high school graduation certificate or equivalent or less	12	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	334
2014	University certificate or diploma below the bachelor's level	8	57
2014	Bachelor's degree	10	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	59

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	369
2017	University certificate or diploma below the bachelor's level	8	68
2017	Bachelor's degree	9	213
2014	Secondary or high school graduation certificate or equivalent or less	7	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	334
2014	Bachelor's degree	4	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	59

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	369
2017	University certificate or diploma below the bachelor's level	16	68
2017	Bachelor's degree	14	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	67
2014	Secondary or high school graduation certificate or equivalent or less	12	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	334
2014	University certificate or diploma below the bachelor's level	10	57
2014	Bachelor's degree	11	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	59

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	369
2017	University certificate or diploma below the bachelor's level	21	68
2017	Bachelor's degree	14	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	67
2014	Secondary or high school graduation certificate or equivalent or less	13	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	334
2014	University certificate or diploma below the bachelor's level	14	57
2014	Bachelor's degree	10	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	59

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	369
2017	University certificate or diploma below the bachelor's level	21	68
2017	Bachelor's degree	22	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	67
2014	Secondary or high school graduation certificate or equivalent or less	24	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	334
2014	University certificate or diploma below the bachelor's level	18	57
2014	Bachelor's degree	27	199
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	59

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	348
2017	University certificate or diploma below the bachelor's level	8	62
2017	Bachelor's degree	14	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	63
2014	Secondary or high school graduation certificate or equivalent or less	14	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	312
2014	University certificate or diploma below the bachelor's level	23	53
2014	Bachelor's degree	12	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	348
2017	University certificate or diploma below the bachelor's level	14	62
2017	Bachelor's degree	16	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	63
2014	Secondary or high school graduation certificate or equivalent or less	17	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	312
2014	University certificate or diploma below the bachelor's level	18	53
2014	Bachelor's degree	22	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	50

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	348
2017	University certificate or diploma below the bachelor's level	9	62
2017	Bachelor's degree	7	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	63
2014	Secondary or high school graduation certificate or equivalent or less	8	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	312
2014	University certificate or diploma below the bachelor's level	14	53
2014	Bachelor's degree	6	191

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	348
2017	Bachelor's degree	6	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	63
2014	Secondary or high school graduation certificate or equivalent or less	6	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	312
2014	Bachelor's degree	4	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	50

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	348
2017	University certificate or diploma below the bachelor's level	12	62
2017	Bachelor's degree	16	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	63
2014	Secondary or high school graduation certificate or equivalent or less	16	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	312
2014	University certificate or diploma below the bachelor's level	9	53
2014	Bachelor's degree	15	191

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	348
2017	University certificate or diploma below the bachelor's level	21	62
2017	Bachelor's degree	11	196
2014	Secondary or high school graduation certificate or equivalent or less	9	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	312
2014	Bachelor's degree	9	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	348
2017	University certificate or diploma below the bachelor's level	15	62
2017	Bachelor's degree	22	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	63
2014	Secondary or high school graduation certificate or equivalent or less	11	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	312
2014	University certificate or diploma below the bachelor's level	14	53
2014	Bachelor's degree	23	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	50

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	348
2017	University certificate or diploma below the bachelor's level	13	62
2017	Bachelor's degree	11	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	63
2014	Secondary or high school graduation certificate or equivalent or less	7	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	312
2014	University certificate or diploma below the bachelor's level	17	53
2014	Bachelor's degree	10	191

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	348
2017	University certificate or diploma below the bachelor's level	12	62
2017	Bachelor's degree	13	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	63
2014	Secondary or high school graduation certificate or equivalent or less	9	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	312
2014	University certificate or diploma below the bachelor's level	14	53
2014	Bachelor's degree	8	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	50

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	348
2017	University certificate or diploma below the bachelor's level	46	62
2017	Bachelor's degree	33	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	63
2014	Secondary or high school graduation certificate or equivalent or less	22	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	312
2014	University certificate or diploma below the bachelor's level	37	53
2014	Bachelor's degree	26	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	348
2017	University certificate or diploma below the bachelor's level	13	62
2017	Bachelor's degree	7	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	63
2014	Secondary or high school graduation certificate or equivalent or less	8	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	312
2014	University certificate or diploma below the bachelor's level	14	53
2014	Bachelor's degree	14	191

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	348
2017	University certificate or diploma below the bachelor's level	55	62
2017	Bachelor's degree	48	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	63
2014	Secondary or high school graduation certificate or equivalent or less	39	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	312
2014	University certificate or diploma below the bachelor's level	54	53
2014	Bachelor's degree	46	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	50

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	348
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	312

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	348
2017	University certificate or diploma below the bachelor's level	49	62
2017	Bachelor's degree	52	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	63
2014	Secondary or high school graduation certificate or equivalent or less	56	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	312
2014	University certificate or diploma below the bachelor's level	40	53
2014	Bachelor's degree	51	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	348
2017	Bachelor's degree	2	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	63

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	348
2017	University certificate or diploma below the bachelor's level	20	62
2017	Bachelor's degree	17	196
2014	Secondary or high school graduation certificate or equivalent or less	12	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	312
2014	University certificate or diploma below the bachelor's level	14	53
2014	Bachelor's degree	12	191
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	200
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	90	10	370
2017	University certificate or diploma below the bachelor's level	89	11	68
2017	Bachelor's degree	89	11	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	15	67

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	20	19	8	7	15	7	57	18	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	22	19	9	9	15	6	53	22	1749
2017	University certificate or diploma below the bachelor's level	17	26	18	11	12	12	5	51	28	295
2017	Bachelor's degree	16	21	20	9	8	19	7	50	23	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	19	11	14	18	7	41	34	341
2014	Secondary or high school graduation certificate or equivalent or less	27	22	20	7	7	13	4	59	17	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	23	19	8	9	12	4	57	20	1614
2014	University certificate or diploma below the bachelor's level	16	24	23	7	12	15	2	49	24	245
2014	Bachelor's degree	17	23	19	11	9	18	4	51	24	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	21	17	13	10	15	4	51	28	265

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	28	16	7	4	5	1	71	11	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	16	8	5	5	2	69	14	1748
2017	University certificate or diploma below the bachelor's level	31	35	16	5	7	5	1	69	13	296
2017	Bachelor's degree	27	35	17	8	5	6	1	67	15	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	19	8	9	5	1	62	18	342
2014	Secondary or high school graduation certificate or equivalent or less	40	32	15	6	3	3	1	75	10	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	16	6	4	4	0	72	11	1615
2014	University certificate or diploma below the bachelor's level	32	34	16	6	9	4	0	68	16	245
2014	Bachelor's degree	31	36	15	7	6	4	0	70	14	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	13	8	6	3	0	72	15	266
2011	Secondary or high school graduation certificate or equivalent or less	38	34	14	6	4	4	0	75	11	1408
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	16	7	5	4	0	70	13	2210
2011	University certificate or diploma below the bachelor's level	30	38	15	9	5	3	0	70	14	356
2011	Bachelor's degree	28	36	18	8	5	5	0	67	14	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	17	9	3	5	0	70	13	343

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	39	12	5	3	3	8	77	10	1153
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	51	8	5	3	3	4	83	9	1748
2017	University certificate or diploma below the bachelor's level	29	45	11	5	3	1	8	80	8	297
2017	Bachelor's degree	24	43	10	9	4	3	7	75	15	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	46	8	7	2	4	8	82	10	342
2014	Secondary or high school graduation certificate or equivalent or less	30	51	10	4	3	2	1	83	7	1036
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	49	10	6	3	1	2	81	9	1615
2014	University certificate or diploma below the bachelor's level	31	51	6	4	3	2	3	86	7	245
2014	Bachelor's degree	27	49	10	6	2	3	4	81	9	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	8	4	1	2	9	86	6	266
2011	Secondary or high school graduation certificate or equivalent or less	28	48	11	4	2	2	5	81	7	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	47	11	7	3	2	7	77	12	2213
2011	University certificate or diploma below the bachelor's level	20	45	12	7	3	4	11	75	11	354
2011	Bachelor's degree	18	44	9	9	5	2	14	73	16	1245
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	10	7	5	2	26	70	16	342
2008	Secondary or high school graduation certificate or equivalent or less	30	49	10	6	3	1	1	80	10	1047
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	52	10	8	4	2	1	77	12	1457
2008	University certificate or diploma below the bachelor's level	29	52	6	8	3	2	1	83	11	213
2008	Bachelor's degree	22	47	9	12	5	2	3	73	17	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42	5	9	2	3	10	82	12	148

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	21	21	7	7	18	13	51	19	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	23	8	7	18	9	49	21	1745
2017	University certificate or diploma below the bachelor's level	14	21	25	8	6	16	11	47	20	295
2017	Bachelor's degree	9	20	22	8	7	21	13	45	23	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	20	9	7	29	11	39	28	342
2014	Secondary or high school graduation certificate or equivalent or less	13	25	26	9	4	15	8	50	16	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	25	7	6	13	10	50	17	1614
2014	University certificate or diploma below the bachelor's level	7	22	25	8	12	17	9	39	27	245
2014	Bachelor's degree	9	20	26	8	6	20	12	42	20	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	22	7	5	25	10	47	19	266
2011	Secondary or high school graduation certificate or equivalent or less	13	24	25	9	6	13	10	48	20	1405
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	23	10	7	13	12	46	23	2213
2011	University certificate or diploma below the bachelor's level	8	21	25	9	8	13	16	41	24	355
2011	Bachelor's degree	5	18	22	10	7	19	19	38	28	1246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	13	19	5	11	18	24	39	28	342

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	26	12	4	3	10	8	77	8	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	13	5	3	9	4	77	9	1749
2017	University certificate or diploma below the bachelor's level	35	29	12	5	3	8	7	76	10	297
2017	Bachelor's degree	34	30	11	5	3	10	8	77	10	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	26	11	5	2	10	10	77	9	342
2014	Secondary or high school graduation certificate or equivalent or less	39	30	11	6	3	9	1	77	10	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	14	5	3	9	2	75	9	1614
2014	University certificate or diploma below the bachelor's level	33	29	15	6	7	6	4	69	14	245
2014	Bachelor's degree	34	31	13	5	3	10	4	76	9	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	11	4	4	8	9	77	10	266
2011	Secondary or high school graduation certificate or equivalent or less	37	29	14	5	2	8	5	75	9	1410
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	14	5	4	8	7	73	11	2210
2011	University certificate or diploma below the bachelor's level	27	29	16	5	5	6	12	69	12	355
2011	Bachelor's degree	27	29	13	4	3	11	13	73	10	1249
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	24	11	5	4	11	27	68	14	341
2008	Secondary or high school graduation certificate or equivalent or less	34	34	12	6	4	9	1	76	10	1047
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	14	5	3	11	1	75	10	1455
2008	University certificate or diploma below the bachelor's level	30	36	15	7	1	10	1	74	9	213
2008	Bachelor's degree	32	33	11	8	3	11	4	75	12	653
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	11	9	2	11	7	74	13	148

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	15	5	2	12	8	73	9	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	15	5	4	13	4	72	11	1742
2017	University certificate or diploma below the bachelor's level	28	32	15	7	3	9	7	71	11	296
2017	Bachelor's degree	27	30	14	5	4	12	8	72	11	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	26	13	6	2	16	10	72	11	342
2014	Secondary or high school graduation certificate or equivalent or less	32	33	16	5	2	10	1	73	9	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	17	6	3	12	2	70	10	1613
2014	University certificate or diploma below the bachelor's level	29	30	17	6	5	9	4	67	13	245
2014	Bachelor's degree	27	28	16	6	4	13	4	67	13	884
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	14	7	2	12	9	71	12	265
2011	Secondary or high school graduation certificate or equivalent or less	31	30	16	6	3	10	5	70	11	1406
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	16	6	4	10	7	68	12	2208
2011	University certificate or diploma below the bachelor's level	21	29	17	6	8	8	12	62	17	352
2011	Bachelor's degree	20	30	15	6	3	13	14	68	12	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	14	5	3	13	26	64	13	337
2008	Secondary or high school graduation certificate or equivalent or less	36	31	13	8	5	7	1	73	13	1046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	12	9	6	7	1	71	16	1452
2008	University certificate or diploma below the bachelor's level	30	37	14	7	5	6	1	71	13	212
2008	Bachelor's degree	28	34	13	9	5	9	3	71	15	652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	11	7	3	10	7	75	12	148

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91	1746
2017	University certificate or diploma below the bachelor's level	10	90	294
2017	Bachelor's degree	7	93	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	342
2014	Secondary or high school graduation certificate or equivalent or less	6	94	1034
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	1608
2014	University certificate or diploma below the bachelor's level	12	88	244
2014	Bachelor's degree	9	91	885
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	266

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	151
2017	University certificate or diploma below the bachelor's level	60	30
2017	Bachelor's degree	47	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33
2014	Secondary or high school graduation certificate or equivalent or less	43	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	112
2014	University certificate or diploma below the bachelor's level	58	28
2014	Bachelor's degree	52	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	151
2017	University certificate or diploma below the bachelor's level	64	30
2017	Bachelor's degree	84	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	33
2014	Secondary or high school graduation certificate or equivalent or less	75	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	112
2014	University certificate or diploma below the bachelor's level	69	28
2014	Bachelor's degree	71	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	151
2017	University certificate or diploma below the bachelor's level	0	30
2017	Bachelor's degree	5	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33
2014	Secondary or high school graduation certificate or equivalent or less	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	112
2014	University certificate or diploma below the bachelor's level	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	151
2017	Bachelor's degree	7	93
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	112
2014	Bachelor's degree	9	77

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	151
2017	University certificate or diploma below the bachelor's level	27	30
2017	Bachelor's degree	6	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	151
2017	Bachelor's degree	5	93
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	University certificate or diploma below the bachelor's level	0	28
2014	Bachelor's degree	9	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	152
2017	University certificate or diploma below the bachelor's level	33	30
2017	Bachelor's degree	13	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	111
2014	University certificate or diploma below the bachelor's level	26	28
2014	Bachelor's degree	21	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	152
2017	University certificate or diploma below the bachelor's level	30	30
2017	Bachelor's degree	14	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34
2014	Secondary or high school graduation certificate or equivalent or less	10	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	111
2014	Bachelor's degree	18	77

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	152
2017	Bachelor's degree	6	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	111
2014	Bachelor's degree	9	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	152

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	152
2017	University certificate or diploma below the bachelor's level	43	30
2017	Bachelor's degree	30	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34
2014	Secondary or high school graduation certificate or equivalent or less	23	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	111
2014	University certificate or diploma below the bachelor's level	31	28
2014	Bachelor's degree	29	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	152
2017	University certificate or diploma below the bachelor's level	40	30
2017	Bachelor's degree	34	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34
2014	Secondary or high school graduation certificate or equivalent or less	17	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	111
2014	University certificate or diploma below the bachelor's level	26	28
2014	Bachelor's degree	28	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	152

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	152
2017	Bachelor's degree	7	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	111
2014	Bachelor's degree	9	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	152
2017	University certificate or diploma below the bachelor's level	15	30
2017	Bachelor's degree	18	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34
2014	Secondary or high school graduation certificate or equivalent or less	17	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	111
2014	University certificate or diploma below the bachelor's level	23	28
2014	Bachelor's degree	13	77

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	152
2017	University certificate or diploma below the bachelor's level	30
2017	Bachelor's degree	93

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	152
2017	Bachelor's degree	19	93
2014	Secondary or high school graduation certificate or equivalent or less	13	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	111
2014	Bachelor's degree	16	77

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	152
2017	University certificate or diploma below the bachelor's level	30
2017	Bachelor's degree	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34
2014	Secondary or high school graduation certificate or equivalent or less	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	111
2014	University certificate or diploma below the bachelor's level	28
2014	Bachelor's degree	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	152
2017	University certificate or diploma below the bachelor's level	18	30
2017	Bachelor's degree	21	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34
2014	Secondary or high school graduation certificate or equivalent or less	47	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	111
2014	University certificate or diploma below the bachelor's level	31	28
2014	Bachelor's degree	23	77

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	152
2017	University certificate or diploma below the bachelor's level	24	30
2017	Bachelor's degree	32	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34
2014	Secondary or high school graduation certificate or equivalent or less	33	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	112
2014	University certificate or diploma below the bachelor's level	43	28
2014	Bachelor's degree	22	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	152
2017	University certificate or diploma below the bachelor's level	28	30
2017	Bachelor's degree	22	93
2014	Secondary or high school graduation certificate or equivalent or less	19	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	112
2014	University certificate or diploma below the bachelor's level	32	28
2014	Bachelor's degree	17	77

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	152
2017	Bachelor's degree	10	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	112
2014	Bachelor's degree	8	77

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	152
2017	Bachelor's degree	15	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34
2014	Secondary or high school graduation certificate or equivalent or less	14	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	112
2014	Bachelor's degree	7	77

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	152
2017	Bachelor's degree	5	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	152
2017	Bachelor's degree	9	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	112
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	152
2017	Bachelor's degree	10	93
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112
2014	Bachelor's degree	12	77

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	152
2017	Bachelor's degree	5	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	34
2014	Secondary or high school graduation certificate or equivalent or less	13	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	112
2014	Bachelor's degree	9	77

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	152
2017	University certificate or diploma below the bachelor's level	43	30
2017	Bachelor's degree	49	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34
2014	Secondary or high school graduation certificate or equivalent or less	57	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	112
2014	University certificate or diploma below the bachelor's level	34	28
2014	Bachelor's degree	53	77
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	141
2017	University certificate or diploma below the bachelor's level	0	28
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	103
2014	Bachelor's degree	10	76

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	141
2017	Bachelor's degree	22	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30
2014	Secondary or high school graduation certificate or equivalent or less	15	59
2014	Bachelor's degree	15	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	103
2014	Bachelor's degree	6	76

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	28
2017	Bachelor's degree	5	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	30

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	57
2017	University certificate or diploma below the bachelor's level	0	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	103
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	141
2017	Bachelor's degree	8	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	103
2014	University certificate or diploma below the bachelor's level	0	25
2014	Bachelor's degree	8	76

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	141
2017	University certificate or diploma below the bachelor's level	17	28
2017	Bachelor's degree	16	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	103
2014	Bachelor's degree	15	76

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	141
2017	Bachelor's degree	12	87
2014	Secondary or high school graduation certificate or equivalent or less	14	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	103
2014	Bachelor's degree	16	76

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	141
2017	University certificate or diploma below the bachelor's level	16	28
2017	Bachelor's degree	10	87
2014	Secondary or high school graduation certificate or equivalent or less	15	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	103

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	141
2017	University certificate or diploma below the bachelor's level	29	28
2017	Bachelor's degree	27	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30
2014	Secondary or high school graduation certificate or equivalent or less	24	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	103
2014	University certificate or diploma below the bachelor's level	37	25
2014	Bachelor's degree	17	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	141
2014	Secondary or high school graduation certificate or equivalent or less	11	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	103
2014	Bachelor's degree	11	76

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	141
2017	University certificate or diploma below the bachelor's level	45	28
2017	Bachelor's degree	41	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	30
2014	Secondary or high school graduation certificate or equivalent or less	50	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	103
2014	University certificate or diploma below the bachelor's level	41	25
2014	Bachelor's degree	37	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57
2014	University certificate or diploma below the bachelor's level	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	141
2017	University certificate or diploma below the bachelor's level	71	28
2017	Bachelor's degree	66	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	30
2014	Secondary or high school graduation certificate or equivalent or less	66	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	103
2014	University certificate or diploma below the bachelor's level	81	25
2014	Bachelor's degree	64	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	57

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	141
2017	University certificate or diploma below the bachelor's level	19	28
2017	Bachelor's degree	8	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30
2014	Secondary or high school graduation certificate or equivalent or less	17	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	103
2014	Bachelor's degree	9	76

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	96	4	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	152
2017	University certificate or diploma below the bachelor's level	94	6	30
2017	Bachelor's degree	89	11	93
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	17	33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	18	20	4	3	21	8	63	9	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	21	23	4	3	21	8	58	10	1748
2017	University certificate or diploma below the bachelor's level	17	22	28	3	3	20	7	53	9	296
2017	Bachelor's degree	17	21	20	4	4	27	7	57	12	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	16	21	5	4	32	6	50	16	342
2014	Secondary or high school graduation certificate or equivalent or less	25	21	21	4	2	20	7	64	8	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	20	23	3	2	20	7	61	7	1615
2014	University certificate or diploma below the bachelor's level	18	24	23	4	5	21	6	57	13	245
2014	Bachelor's degree	16	20	22	4	3	28	6	55	11	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	19	21	4	3	27	7	58	11	265

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	26	17	3	2	10	1	74	6	1152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	31	17	4	3	8	3	73	7	1747
2017	University certificate or diploma below the bachelor's level	32	30	21	4	3	6	3	69	8	297
2017	Bachelor's degree	31	34	15	5	3	10	2	73	9	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	18	6	3	10	1	69	10	341
2014	Secondary or high school graduation certificate or equivalent or less	42	30	15	3	2	7	2	78	5	1035
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	17	3	2	9	1	76	5	1615
2014	University certificate or diploma below the bachelor's level	32	31	18	4	4	10	1	71	9	245
2014	Bachelor's degree	32	33	16	4	3	10	1	74	8	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	14	4	2	8	0	78	7	265
2011	Secondary or high school graduation certificate or equivalent or less	44	31	14	3	2	6	1	80	5	1405
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	15	4	3	6	0	76	8	2208
2011	University certificate or diploma below the bachelor's level	35	37	14	5	3	5	1	76	9	352
2011	Bachelor's degree	31	36	16	6	2	7	0	73	9	1247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	34	16	4	4	8	0	74	9	342

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	22	16	13	21	1	2	49	35	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	22	20	16	21	0	2	41	38	1740
2017	University certificate or diploma below the bachelor's level	16	19	19	20	24	0	2	36	44	295
2017	Bachelor's degree	16	23	19	16	24	0	1	40	41	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	22	20	15	20	0	2	44	36	341

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	26	20	11	7	0	2	60	19	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	22	13	10	0	2	54	24	1745
2017	University certificate or diploma below the bachelor's level	27	25	21	13	12	0	2	53	26	296
2017	Bachelor's degree	22	29	24	13	10	0	1	52	24	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	26	15	13	1	1	45	29	339

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	27	15	7	2	0	6	74	10	1138
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	17	8	4	0	4	70	12	1737
2017	University certificate or diploma below the bachelor's level	38	23	19	9	6	1	4	64	16	293
2017	Bachelor's degree	34	32	18	8	4	0	3	68	12	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	25	10	5	1	3	58	16	339

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	21	18	12	11	1	4	56	25	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	22	19	14	16	0	3	50	31	1737
2017	University certificate or diploma below the bachelor's level	26	20	14	19	17	1	4	48	37	293
2017	Bachelor's degree	24	23	19	16	16	1	1	48	32	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	20	19	17	1	1	42	37	341

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	18	8	3	2	1	10	85	6	1146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	18	10	3	3	1	10	82	7	1740
2017	University certificate or diploma below the bachelor's level	52	20	11	4	4	0	8	79	8	294
2017	Bachelor's degree	51	21	12	4	3	1	8	79	8	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	16	6	4	0	6	72	11	340

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	29	15	6	4	0	1	75	10	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	17	8	5	0	2	69	13	1744
2017	University certificate or diploma below the bachelor's level	35	28	19	10	7	0	1	64	17	294
2017	Bachelor's degree	31	31	20	10	7	0	1	63	17	1277
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	21	11	9	1	1	58	20	340

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	27	15	7	3	1	3	73	11	1144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	18	8	4	1	3	70	12	1743
2017	University certificate or diploma below the bachelor's level	34	27	22	8	6	0	2	63	15	295
2017	Bachelor's degree	30	34	19	10	5	1	1	66	15	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	25	12	6	0	1	56	19	339

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	29	17	10	3	2	3	68	14	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	19	9	4	0	2	67	14	1742
2017	University certificate or diploma below the bachelor's level	30	30	24	7	7	0	2	61	15	296
2017	Bachelor's degree	28	31	21	12	5	0	2	61	18	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	29	13	5	0	2	52	18	340

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	27	13	9	3	1	3	73	13	1141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	16	8	4	1	3	70	13	1744
2017	University certificate or diploma below the bachelor's level	34	28	19	10	7	1	2	63	18	295
2017	Bachelor's degree	32	29	19	12	6	0	1	62	18	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	23	12	8	0	2	56	21	337

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	31	16	7	4	1	3	73	11	1141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	18	8	4	1	2	69	13	1740
2017	University certificate or diploma below the bachelor's level	34	26	22	9	6	0	3	62	16	295
2017	Bachelor's degree	35	30	19	10	4	0	1	66	14	1273
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	20	10	4	1	3	65	14	340

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	21	9	4	2	3	85	6	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	10	4	2	4	83	6	1740
2017	University certificate or diploma below the bachelor's level	54	22	9	9	2	3	79	11	296
2017	Bachelor's degree	56	25	10	4	2	2	83	7	1279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	22	11	5	3	3	80	9	341

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	11	6	3	2	1	3	88	5	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	14	7	4	3	1	4	86	7	1748
2017	University certificate or diploma below the bachelor's level	60	20	7	4	4	0	4	84	9	297
2017	Bachelor's degree	71	12	7	3	4	1	2	86	6	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	13	7	4	5	2	4	84	9	342

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	27	9	4	2	3	84	7	1146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	28	12	5	3	2	79	8	1740
2017	University certificate or diploma below the bachelor's level	51	26	13	4	3	3	80	7	294
2017	Bachelor's degree	49	31	11	4	3	1	81	8	1282
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	11	5	3	2	80	9	342

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	17	7	3	3	0	2	86	7	1148
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	19	9	5	3	0	2	82	9	1743
2017	University certificate or diploma below the bachelor's level	56	22	9	3	7	0	2	80	11	294
2017	Bachelor's degree	58	21	9	5	5	0	2	80	11	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	21	10	7	6	1	2	77	13	342

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	9	4	1	1	28	92	3	1147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	10	4	2	1	32	91	3	1743
2017	University certificate or diploma below the bachelor's level	60	10	3	1	2	24	91	4	297
2017	Bachelor's degree	52	12	5	2	1	28	89	5	1276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	17	7	4	1	22	85	6	342

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	19	6	2	1	7	90	3	1139
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	20	7	2	1	7	89	3	1731
2017	University certificate or diploma below the bachelor's level	65	17	6	3	1	7	89	4	295
2017	Bachelor's degree	64	18	7	2	1	8	90	3	1272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	17	9	3	2	9	85	5	337

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	12	5	2	3	1	5	90	5	1151
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	14	5	3	2	1	5	89	6	1744
2017	University certificate or diploma below the bachelor's level	67	15	6	4	2	0	5	87	6	295
2017	Bachelor's degree	65	16	7	3	4	1	5	85	7	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	14	6	5	5	1	6	84	10	342

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	25	9	3	2	4	86	5	1144
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	31	10	4	2	3	84	6	1735
2017	University certificate or diploma below the bachelor's level	56	24	12	3	1	3	84	4	295
2017	Bachelor's degree	47	33	12	3	1	3	83	5	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	30	10	3	2	3	85	5	342

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32	28	10	4	0	1	58	14	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	33	11	5	1	1	51	16	1749
2017	University certificate or diploma below the bachelor's level	22	25	32	13	7	1	1	47	20	297
2017	Bachelor's degree	14	35	34	11	5	1	0	49	17	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	31	42	10	8	0	0	40	18	342

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	16	32	23	17	1	41	26	1142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	38	22	13	0	35	26	1739
2017	University certificate or diploma below the bachelor's level	10	24	33	18	13	1	31	35	294
2017	Bachelor's degree	8	19	37	24	12	0	36	26	1278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	18	41	21	8	0	30	29	342

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	39	13	6	3	4	1	78	9	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	13	6	4	3	0	77	10	1745
2017	University certificate or diploma below the bachelor's level	30	42	11	7	4	4	2	76	12	295
2017	Bachelor's degree	33	42	12	7	3	3	0	78	10	1283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	10	5	3	2	0	81	9	342

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	36	15	11	5	2	1	68	17	1149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	38	15	11	8	3	1	64	20	1745
2017	University certificate or diploma below the bachelor's level	22	36	17	13	9	2	1	59	23	296
2017	Bachelor's degree	20	39	15	15	8	2	0	61	24	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	17	17	11	2	0	54	28	342

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	1143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	1743
2017	University certificate or diploma below the bachelor's level	17	83	296
2017	Bachelor's degree	15	85	1281
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	79	342
2014	Secondary or high school graduation certificate or equivalent or less	13	87	1031
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	1610
2014	University certificate or diploma below the bachelor's level	15	85	245
2014	Bachelor's degree	15	85	886
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	265

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	20	166
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	19	292
2017	University certificate or diploma below the bachelor's level	63	37	51
2017	Bachelor's degree	79	21	197
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	73
2014	Secondary or high school graduation certificate or equivalent or less	78	22	140
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	25	234
2014	University certificate or diploma below the bachelor's level	87	13	38
2014	Bachelor's degree	77	23	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	22	4	8	4	0	1	84	12	132
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	27	7	7	2	0	1	84	9	237
2017	University certificate or diploma below the bachelor's level	51	31	8	6	3	0	0	83	9	35
2017	Bachelor's degree	46	41	5	4	3	0	1	88	7	156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	30	3	3	5	0	2	88	9	59
2014	Secondary or high school graduation certificate or equivalent or less	47	32	9	7	3	2	0	81	10	110
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	27	7	7	2	0	1	85	8	178
2014	University certificate or diploma below the bachelor's level	51	43	3	3	0	0	0	94	3	33
2014	Bachelor's degree	49	38	6	5	2	0	0	87	7	101
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	47	0	7	0	0	0	93	7	24

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	23	17	11	15	3	2	31	69	1150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	24	17	12	16	2	1	28	72	1750
2017	University certificate or diploma below the bachelor's level	25	21	15	15	21	3	1	26	74	296
2017	Bachelor's degree	22	19	22	13	20	3	1	22	78	1284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	21	20	15	21	3	2	19	81	342

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	1201
2017	University certificate or diploma below the bachelor's level	36	204
2017	Bachelor's degree	36	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	259

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	1201
2017	University certificate or diploma below the bachelor's level	29	204
2017	Bachelor's degree	33	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	259

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	1201
2017	University certificate or diploma below the bachelor's level	18	204
2017	Bachelor's degree	23	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	259

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	1201
2017	University certificate or diploma below the bachelor's level	44	204
2017	Bachelor's degree	47	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	259

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	1201
2017	University certificate or diploma below the bachelor's level	7	204
2017	Bachelor's degree	7	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	259

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	1201
2017	University certificate or diploma below the bachelor's level	34	204
2017	Bachelor's degree	42	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	259

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	48	17	11	4	14	736
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	49	17	11	4	15	1183
2017	University certificate or diploma below the bachelor's level	3	48	15	9	6	19	200
2017	Bachelor's degree	4	45	18	12	5	15	939
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	37	22	14	8	14	254

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	24	14	10	22	2	10	47	37	760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	17	15	22	2	10	39	42	1212
2017	University certificate or diploma below the bachelor's level	11	24	16	15	25	0	8	39	44	210
2017	Bachelor's degree	13	24	17	14	24	2	8	40	41	963
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	19	9	19	24	2	9	42	47	260

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	11	12	16	51	1	4	16	71	759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	10	11	16	54	2	4	13	75	1211
2017	University certificate or diploma below the bachelor's level	3	12	12	20	51	0	2	15	73	209
2017	Bachelor's degree	2	9	9	18	57	2	4	12	79	961
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	7	8	18	56	2	6	10	81	260

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me