2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 47 9 7 0 0 0 84 7 43
2017 PG-02 38 44 6 13 0 0 0 81 13 16
2017 PG-04 40 47 7 7 0 0 0 87 7 15
2014 PG 30 53 6 6 4 0 0 83 11 46
2014 PG-02 18 59 5 14 5 0 0 77 18 22
2014 PG-04 42 50 0 0 8 0 0 92 8 12
2011 PG 49 36 4 7 4 0 0 85 11 55
2011 PG-02 43 39 0 13 4 0 0 83 17 23
2011 PG-04 50 42 0 8 0 0 0 92 8 12
2008 PG 47 36 4 13 0 0 0 83 13 47
2008 PG-02 43 38 10 10 0 0 0 81 10 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 81 14 2 2 0 0 0 95 2 43
2017 PG-02 88 13 0 0 0 0 0 100 0 16
2017 PG-04 80 13 0 7 0 0 0 93 7 15
2014 PG 74 17 4 4 0 0 0 91 4 46
2014 PG-02 64 23 5 9 0 0 0 86 9 22
2014 PG-04 100 0 0 0 0 0 0 100 0 12
2011 PG 80 16 0 4 0 0 0 96 4 55
2011 PG-02 70 26 0 4 0 0 0 96 4 23
2011 PG-04 83 8 0 8 0 0 0 92 8 12
2008 PG 80 13 4 0 0 0 2 95 0 45
2008 PG-02 74 16 5 0 0 0 5 94 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 63 32 0 2 2 0 0 95 5 43
2017 PG-02 75 19 0 6 0 0 0 94 6 16
2017 PG-04 60 33 0 0 7 0 0 93 7 15
2014 PG 74 17 2 4 2 0 0 91 6 46
2014 PG-02 68 23 0 5 5 0 0 91 9 22
2014 PG-04 92 0 0 8 0 0 0 92 8 12
2011 PG 71 22 5 0 2 0 0 93 2 55
2011 PG-02 83 13 4 0 0 0 0 96 0 23
2011 PG-04 58 33 0 0 8 0 0 92 8 12
2008 PG 77 13 0 9 0 0 2 91 9 47
2008 PG-02 81 5 0 10 0 0 5 90 10 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 28 12 12 7 0 0 70 19 43
2017 PG-02 44 31 6 13 6 0 0 75 19 16
2017 PG-04 40 27 20 7 7 0 0 67 13 15
2014 PG 43 34 11 6 6 0 0 76 13 46
2014 PG-02 41 32 9 14 5 0 0 73 18 22
2014 PG-04 58 25 0 0 17 0 0 83 17 12
2011 PG 36 42 5 13 4 0 0 78 16 55
2011 PG-02 22 57 4 9 9 0 0 78 17 23
2011 PG-04 42 25 17 17 0 0 0 67 17 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 25 56 7 9 2 0 0 81 12 43
2017 PG-02 19 75 6 0 0 0 0 94 0 16
2017 PG-04 40 33 0 20 7 0 0 73 27 15
2014 PG 23 32 11 24 11 0 0 55 34 46
2014 PG-02 14 36 14 18 18 0 0 50 36 22
2014 PG-04 33 25 8 25 8 0 0 58 33 12
2011 PG 24 44 7 18 7 0 0 67 25 55
2011 PG-02 30 52 4 13 0 0 0 83 13 23
2011 PG-04 0 58 0 17 25 0 0 58 42 12
2008 PG 26 32 19 15 9 0 0 57 23 47
2008 PG-02 29 43 14 10 5 0 0 71 14 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 37 12 7 5 2 0 76 12 43
2017 PG-02 50 31 6 6 6 0 0 81 13 16
2017 PG-04 27 47 13 7 0 6 0 79 7 15
2014 PG 40 41 15 4 0 0 0 81 4 46
2014 PG-02 41 41 14 5 0 0 0 82 5 22
2014 PG-04 42 42 17 0 0 0 0 83 0 12
2011 PG 24 47 9 11 9 0 0 71 20 55
2011 PG-02 26 52 9 4 9 0 0 78 13 23
2011 PG-04 17 33 8 17 25 0 0 50 42 12
2008 PG 40 38 9 6 6 0 0 79 13 47
2008 PG-02 48 33 10 5 5 0 0 81 10 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 42 7 2 2 2 0 88 5 43
2017 PG-02 50 44 6 0 0 0 0 94 0 16
2017 PG-04 47 33 7 7 0 6 0 86 7 15
2014 PG 46 41 13 0 0 0 0 87 0 46
2014 PG-02 45 45 9 0 0 0 0 91 0 22
2014 PG-04 50 33 17 0 0 0 0 83 0 12
2011 PG 44 42 5 7 2 0 0 85 9 55
2011 PG-02 39 57 0 4 0 0 0 96 4 23
2011 PG-04 50 25 8 8 8 0 0 75 17 12
2008 PG 49 43 2 2 4 0 0 91 6 47
2008 PG-02 43 48 5 0 5 0 0 90 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 42 7 7 0 0 0 86 7 43
2017 PG-02 44 50 6 0 0 0 0 94 0 16
2017 PG-04 40 33 7 20 0 0 0 73 20 15
2014 PG 47 36 6 9 2 0 0 83 11 46
2014 PG-02 41 41 9 9 0 0 0 82 9 22
2014 PG-04 67 25 0 0 8 0 0 92 8 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 40 12 7 0 0 0 81 7 43
2017 PG-02 44 44 13 0 0 0 0 88 0 16
2017 PG-04 40 40 13 7 0 0 0 80 7 15
2014 PG 40 32 9 6 13 0 0 72 19 46
2014 PG-02 41 32 5 9 14 0 0 73 23 22
2014 PG-04 42 33 0 0 25 0 0 75 25 12
2011 PG 33 36 15 9 7 0 0 69 16 55
2011 PG-02 35 35 22 9 0 0 0 70 9 23
2011 PG-04 17 33 8 17 25 0 0 50 42 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 40 30 5 19 7 0 0 70 26 43
2017 PG-02 44 25 0 25 6 0 0 69 31 16
2017 PG-04 40 33 7 13 7 0 0 73 20 15
2014 PG 17 36 19 9 13 0 7 57 23 46
2014 PG-02 0 41 27 9 14 0 9 45 25 22
2014 PG-04 42 33 0 8 17 0 0 75 25 12
2011 PG 22 24 5 20 18 2 9 51 43 55
2011 PG-02 26 26 0 17 22 0 9 57 43 23
2011 PG-04 0 42 8 17 17 8 8 50 40 12
2008 PG 34 28 6 17 11 2 2 64 29 47
2008 PG-02 38 24 5 19 10 5 0 65 30 21

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 51 9 5 2 0 0 84 7 43
2017 PG-02 25 69 6 0 0 0 0 94 0 16
2017 PG-04 40 46 0 13 0 0 0 87 13 15
2014 PG 23 58 11 6 2 0 0 81 9 46
2014 PG-02 18 64 9 5 5 0 0 82 9 22
2014 PG-04 25 58 8 8 0 0 0 83 8 12
2011 PG 33 47 9 4 7 0 0 80 11 55
2011 PG-02 39 48 13 0 0 0 0 87 0 23
2011 PG-04 17 33 17 8 25 0 0 50 33 12
2008 PG 36 50 5 5 5 0 0 86 9 44
2008 PG-02 35 60 0 0 5 0 0 95 5 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 35 30 7 7 0 0 56 14 43
2017 PG-02 13 38 38 6 6 0 0 50 13 16
2017 PG-04 20 40 27 7 7 0 0 60 13 15
2014 PG 15 42 17 11 15 0 0 57 26 46
2014 PG-02 9 55 9 0 27 0 0 64 27 22
2014 PG-04 25 33 17 17 8 0 0 58 25 12
2011 PG 9 33 16 27 13 0 2 43 41 55
2011 PG-02 4 26 17 35 17 0 0 30 52 23
2011 PG-04 17 33 0 33 17 0 0 50 50 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 56 7 7 0 0 0 86 7 43
2017 PG-02 19 81 0 0 0 0 0 100 0 16
2017 PG-04 40 40 0 20 0 0 0 80 20 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 42 9 0 0 0 0 91 0 43
2017 PG-02 44 56 0 0 0 0 0 100 0 16
2017 PG-04 53 33 13 0 0 0 0 87 0 15
2014 PG 47 47 4 2 0 0 0 94 2 46
2014 PG-02 45 55 0 0 0 0 0 100 0 22
2014 PG-04 75 17 0 8 0 0 0 92 8 12
2011 PG 38 44 11 4 4 0 0 82 7 55
2011 PG-02 39 48 9 4 0 0 0 87 4 23
2011 PG-04 50 25 8 0 17 0 0 75 17 12
2008 PG 53 32 11 4 0 0 0 85 4 47
2008 PG-02 48 33 14 5 0 0 0 81 5 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 60 7 12 5 0 0 77 16 43
2017 PG-02 13 69 0 19 0 0 0 81 19 16
2017 PG-04 20 53 13 13 0 0 0 73 13 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 58 35 5 0 2 0 0 93 2 43
2017 PG-02 69 31 0 0 0 0 0 100 0 16
2017 PG-04 47 40 13 0 0 0 0 87 0 15
2014 PG 68 21 11 0 0 0 0 89 0 46
2014 PG-02 73 23 5 0 0 0 0 95 0 22
2014 PG-04 75 17 8 0 0 0 0 92 0 12
2011 PG 59 35 4 2 0 0 0 94 2 54
2011 PG-02 65 35 0 0 0 0 0 100 0 23
2011 PG-04 58 17 17 8 0 0 0 75 8 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 63 9 2 2 0 0 86 5 43
2017 PG-02 13 63 13 6 6 0 0 75 13 16
2017 PG-04 27 73 0 0 0 0 0 100 0 15
2014 PG 30 36 15 8 11 0 0 66 19 46
2014 PG-02 23 45 14 5 14 0 0 68 18 22
2014 PG-04 42 25 8 8 17 0 0 67 25 12
2011 PG 24 40 13 11 11 0 2 65 22 55
2011 PG-02 22 52 17 4 4 0 0 74 9 23
2011 PG-04 25 17 17 17 25 0 0 42 42 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 51 18 0 0 0 0 82 0 43
2017 PG-02 19 69 13 0 0 0 0 88 0 16
2017 PG-04 47 33 20 0 0 0 0 80 0 15
2014 PG 28 47 17 2 6 0 0 74 9 46
2014 PG-02 23 59 9 0 9 0 0 82 9 22
2014 PG-04 42 17 25 8 8 0 0 58 17 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 51 12 2 2 0 0 84 5 43
2017 PG-02 31 50 13 0 6 0 0 81 6 16
2017 PG-04 40 40 13 7 0 0 0 80 7 15
2014 PG 28 32 19 13 9 0 0 60 21 46
2014 PG-02 27 41 14 9 9 0 0 68 18 22
2014 PG-04 33 17 8 25 17 0 0 50 42 12
2011 PG 33 35 7 16 7 2 0 69 24 55
2011 PG-02 48 35 4 9 4 0 0 83 13 23
2011 PG-04 17 17 8 42 17 0 0 33 58 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 49 2 9 2 0 0 86 11 43
2017 PG-02 31 63 0 6 0 0 0 94 6 16
2017 PG-04 40 47 0 13 0 0 0 87 13 15
2014 PG 45 41 15 0 0 0 0 85 0 46
2014 PG-02 45 36 18 0 0 0 0 82 0 22
2014 PG-04 33 58 8 0 0 0 0 92 0 12
2011 PG 29 49 9 7 5 0 0 78 13 55
2011 PG-02 39 48 9 4 0 0 0 87 4 23
2011 PG-04 17 42 0 25 17 0 0 58 42 12
2008 PG 40 43 9 4 4 0 0 83 9 47
2008 PG-02 43 48 5 0 5 0 0 90 5 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 42 16 21 7 0 0 56 28 43
2017 PG-02 13 63 13 13 0 0 0 75 13 16
2017 PG-04 7 40 27 7 20 0 0 46 27 15
2014 PG 17 34 23 11 15 0 0 51 26 46
2014 PG-02 14 36 27 14 9 0 0 50 23 22
2014 PG-04 17 25 17 8 33 0 0 42 42 12
2011 PG 20 31 31 7 11 0 0 51 18 55
2011 PG-02 26 35 35 0 4 0 0 61 4 23
2011 PG-04 8 8 25 17 42 0 0 17 58 12
2008 PG 13 34 19 26 9 0 0 47 34 47
2008 PG-02 10 38 14 33 5 0 0 48 38 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 5 26 33 21 9 2 5 32 33 43
2017 PG-02 0 19 50 13 6 6 6 21 21 16
2017 PG-04 7 47 20 13 13 0 0 26 54 15
2014 PG 6 40 43 9 2 0 0 11 46 46
2014 PG-02 5 41 45 5 5 0 0 9 45 22
2014 PG-04 17 25 42 17 0 0 0 17 42 12
2011 PG 13 26 41 15 4 0 2 19 40 54
2011 PG-02 4 30 43 13 4 0 4 18 36 23
2011 PG-04 27 27 27 18 0 0 0 18 55 11
2008 PG 11 32 40 9 9 0 0 17 43 47
2008 PG-02 10 33 38 10 10 0 0 19 43 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 14 23 25 19 0 9 49 26 43
2017 PG-02 13 19 19 19 13 0 19 38 38 16
2017 PG-04 7 13 40 13 27 0 0 40 20 15
2014 PG 12 17 36 28 2 0 4 31 31 46
2014 PG-02 9 14 41 27 5 0 5 33 24 22
2014 PG-04 17 8 42 33 0 0 0 33 25 12
2011 PG 13 19 23 32 8 0 6 42 34 53
2011 PG-02 9 18 27 27 14 0 5 43 29 22
2011 PG-04 27 27 9 27 9 0 0 36 55 11
2008 PG 7 22 30 28 13 0 0 41 28 46
2008 PG-02 5 14 43 29 10 0 0 38 19 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 26 28 16 9 0 0 26 47 43
2017 PG-02 19 25 50 6 0 0 0 6 44 16
2017 PG-04 33 33 13 7 13 0 0 20 67 15
2014 PG 19 32 38 6 2 0 2 9 52 46
2014 PG-02 23 50 23 5 0 0 0 5 73 22
2014 PG-04 17 0 67 17 0 0 0 17 17 12
2011 PG 24 31 27 13 0 2 4 13 58 55
2011 PG-02 17 48 13 13 0 0 9 14 71 23
2011 PG-04 50 17 33 0 0 0 0 0 67 12
2008 PG 9 34 28 23 6 0 0 30 43 47
2008 PG-02 10 43 24 14 10 0 0 24 52 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 2 33 33 21 9 2 0 31 36 43
2017 PG-02 0 31 44 19 6 0 0 25 31 16
2017 PG-04 0 47 27 13 13 0 0 26 47 15
2014 PG 6 28 42 13 9 0 2 22 35 46
2014 PG-02 9 18 41 23 5 0 5 29 29 22
2014 PG-04 8 33 33 8 17 0 0 25 42 12
2011 PG 9 22 39 19 7 0 4 27 33 54
2011 PG-02 9 13 39 26 13 0 0 39 22 23
2011 PG-04 18 18 55 9 0 0 0 9 36 11
2008 PG 15 24 35 17 9 0 0 26 39 46
2008 PG-02 10 35 30 10 15 0 0 25 45 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 26 33 23 16 2 0 0 19 58 43
2017 PG-02 19 38 31 13 0 0 0 13 56 16
2017 PG-04 40 27 20 13 0 0 0 13 67 15
2014 PG 30 32 21 13 4 0 0 17 62 46
2014 PG-02 18 27 32 18 5 0 0 23 45 22
2014 PG-04 50 17 17 8 8 0 0 17 67 12
2011 PG 29 29 29 9 4 0 0 13 58 55
2011 PG-02 22 22 35 13 9 0 0 22 43 23
2011 PG-04 58 17 25 0 0 0 0 0 75 12
2008 PG 21 36 30 6 4 2 0 11 59 47
2008 PG-02 14 33 43 10 0 0 0 10 48 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 23 39 21 7 0 0 28 33 43
2017 PG-02 6 31 50 13 0 0 0 13 38 16
2017 PG-04 13 20 33 27 7 0 0 33 33 15
2014 PG 13 15 26 33 10 0 2 44 29 45
2014 PG-02 10 19 24 38 5 0 5 45 30 21
2014 PG-04 8 8 42 25 17 0 0 42 17 12
2011 PG 22 16 27 22 9 0 4 32 40 55
2011 PG-02 22 4 26 22 22 0 4 45 27 23
2011 PG-04 33 33 8 25 0 0 0 25 67 12
2008 PG 19 30 30 9 4 6 2 14 53 47
2008 PG-02 19 14 33 19 5 5 5 26 37 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 19 33 25 14 9 0 0 23 51 43
2017 PG-02 13 44 25 19 0 0 0 19 56 16
2017 PG-04 33 27 26 0 13 0 0 13 60 15
2014 PG 9 29 43 17 0 2 0 17 39 46
2014 PG-02 14 23 50 14 0 0 0 14 36 22
2014 PG-04 0 33 50 17 0 0 0 17 33 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 79 12 2 2 2 0 2 93 5 43
2017 PG-02 81 13 0 0 0 0 6 100 0 16
2017 PG-04 73 13 0 7 7 0 0 87 13 15
2014 PG 83 11 2 0 2 0 2 96 2 46
2014 PG-02 73 18 0 0 5 0 5 95 5 22
2014 PG-04 100 0 0 0 0 0 0 100 0 12
2011 PG 76 15 0 4 2 0 4 94 6 55
2011 PG-02 78 22 0 0 0 0 0 100 0 23
2011 PG-04 75 8 0 0 8 0 8 91 9 12
2008 PG 74 15 0 4 2 0 4 93 7 47
2008 PG-02 71 19 0 0 5 0 5 95 5 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 47 14 9 12 0 2 64 21 43
2017 PG-02 6 63 6 6 13 0 6 73 20 16
2017 PG-04 13 54 13 13 7 0 0 67 20 15
2014 PG 23 27 17 15 11 4 2 54 27 46
2014 PG-02 18 32 18 9 18 5 0 52 29 22
2014 PG-04 25 17 8 33 8 8 0 45 45 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 42 12 7 9 0 0 72 16 43
2017 PG-02 19 44 19 6 13 0 0 63 19 16
2017 PG-04 40 46 7 7 0 0 0 87 7 15
2014 PG 28 29 13 21 9 0 0 57 30 46
2014 PG-02 18 32 14 18 18 0 0 50 36 22
2014 PG-04 50 17 8 25 0 0 0 67 25 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 56 14 7 14 0 0 65 21 43
2017 PG-02 6 56 13 6 19 0 0 63 25 16
2017 PG-04 13 60 7 13 7 0 0 73 20 15
2014 PG 19 47 15 6 9 2 2 69 16 46
2014 PG-02 14 50 14 0 14 5 5 70 15 22
2014 PG-04 25 50 0 17 8 0 0 75 25 12
2011 PG 20 40 16 13 11 0 0 60 24 55
2011 PG-02 22 35 13 22 9 0 0 57 30 23
2011 PG-04 25 42 17 8 8 0 0 67 17 12
2008 PG 21 51 11 17 0 0 0 72 17 47
2008 PG-02 19 43 19 19 0 0 0 62 19 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 26 42 16 5 9 2 0 69 14 43
2017 PG-02 25 38 19 6 6 6 0 67 13 16
2017 PG-04 27 53 7 0 13 0 0 80 13 15
2014 PG 28 28 23 6 9 4 2 59 16 46
2014 PG-02 23 23 23 5 18 5 5 50 25 22
2014 PG-04 67 33 0 0 0 0 0 100 0 12
2011 PG 29 22 11 18 15 5 0 54 35 55
2011 PG-02 35 30 9 9 13 4 0 68 23 23
2011 PG-04 33 17 8 0 33 8 0 55 36 12
2008 PG 28 28 19 9 11 6 0 59 20 47
2008 PG-02 29 19 24 0 19 10 0 53 21 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 21 19 28 16 7 0 33 47 43
2017 PG-02 0 25 25 19 19 13 0 29 43 16
2017 PG-04 13 27 7 46 7 0 0 40 53 15
2014 PG 4 19 38 15 11 13 0 27 29 46
2014 PG-02 0 18 41 14 14 14 0 21 32 22
2014 PG-04 8 25 25 17 8 17 0 40 30 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 67 7 7 2 0 0 84 9 43
2017 PG-02 13 69 6 13 0 0 0 81 13 16
2017 PG-04 13 80 0 7 0 0 0 93 7 15
2014 PG 24 49 4 15 6 2 0 74 22 46
2014 PG-02 14 45 0 23 14 5 0 62 38 22
2014 PG-04 42 42 0 17 0 0 0 83 17 12
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 26 42 23 7 2 0 0 67 9 43
2017 PG-02 25 56 19 0 0 0 0 81 0 16
2017 PG-04 20 40 27 13 0 0 0 60 13 15
2014 PG 36 45 2 13 4 0 0 81 17 46
2014 PG-02 27 55 0 14 5 0 0 82 18 22
2014 PG-04 50 25 0 17 8 0 0 75 25 12
2011 PG 29 33 4 20 13 2 0 63 33 55
2011 PG-02 30 35 0 17 17 0 0 65 35 23
2011 PG-04 25 33 8 17 17 0 0 58 33 12
2008 PG 30 45 9 11 6 0 0 74 17 47
2008 PG-02 24 48 14 5 10 0 0 71 14 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 26 35 30 5 2 2 0 62 7 43
2017 PG-02 19 44 31 0 0 6 0 67 0 16
2017 PG-04 27 46 20 7 0 0 0 73 7 15
2014 PG 51 30 6 4 6 2 0 83 11 46
2014 PG-02 41 41 0 9 9 0 0 82 18 22
2014 PG-04 58 17 8 0 8 8 0 82 9 12
2011 PG 31 33 7 15 11 4 0 66 26 55
2011 PG-02 35 22 13 13 13 4 0 59 27 23
2011 PG-04 25 42 8 0 17 8 0 73 18 12
2008 PG 30 36 11 13 9 2 0 67 22 47
2008 PG-02 29 33 14 10 14 0 0 62 24 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 42 19 9 0 0 0 72 9 43
2017 PG-02 25 50 25 0 0 0 0 75 0 16
2017 PG-04 27 46 13 13 0 0 0 73 13 15
2014 PG 51 28 6 9 4 2 0 80 13 46
2014 PG-02 41 45 5 5 5 0 0 86 9 22
2014 PG-04 50 8 0 25 8 8 0 64 36 12
2011 PG 35 33 7 18 7 0 0 67 25 55
2011 PG-02 39 30 4 22 4 0 0 70 26 23
2011 PG-04 25 33 8 17 17 0 0 58 33 12
2008 PG 34 34 6 19 6 0 0 68 26 47
2008 PG-02 38 24 14 14 10 0 0 62 24 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 74 16 5 0 2 0 2 93 2 43
2017 PG-02 75 13 6 0 0 0 6 93 0 16
2017 PG-04 67 27 0 0 7 0 0 93 7 15
2014 PG 89 6 2 0 2 0 0 96 2 46
2014 PG-02 86 9 0 0 5 0 0 95 5 22
2014 PG-04 100 0 0 0 0 0 0 100 0 12
2011 PG 84 9 4 2 0 2 0 94 2 55
2011 PG-02 83 9 4 0 0 4 0 95 0 23
2011 PG-04 92 8 0 0 0 0 0 100 0 12
2008 PG 77 13 2 0 4 0 4 93 4 47
2008 PG-02 67 14 5 0 5 0 10 89 5 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 58 30 2 7 2 0 0 88 9 43
2017 PG-02 50 44 0 6 0 0 0 94 6 16
2017 PG-04 47 33 0 13 7 0 0 80 20 15
2014 PG 59 19 4 4 2 4 6 88 7 46
2014 PG-02 50 32 0 5 5 0 9 90 10 22
2014 PG-04 75 17 0 0 0 8 0 100 0 12
2011 PG 44 22 7 11 13 4 0 68 25 55
2011 PG-02 57 22 9 9 4 0 0 78 13 23
2011 PG-04 42 17 8 17 17 0 0 58 33 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 35 9 5 2 0 0 84 7 43
2017 PG-02 50 44 6 0 0 0 0 94 0 16
2017 PG-04 46 40 0 13 0 0 0 87 13 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 51 35 7 2 5 0 0 86 7 43
2017 PG-02 56 44 0 0 0 0 0 100 0 16
2017 PG-04 40 40 7 7 7 0 0 80 13 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 35 9 7 2 0 0 81 9 43
2017 PG-02 38 56 6 0 0 0 0 94 0 16
2017 PG-04 46 27 7 20 0 0 0 73 20 15
2014 PG 64 11 13 9 4 0 0 74 13 46
2014 PG-02 64 9 9 14 5 0 0 73 18 22
2014 PG-04 50 25 8 8 8 0 0 75 17 12
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 36 36 14 0 0 0 50 14 14
2014 PG 13 47 7 13 7 7 7 69 23 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 49 12 5 5 0 0 79 9 43
2017 PG-02 25 56 13 6 0 0 0 81 6 16
2017 PG-04 26 54 13 0 7 0 0 80 7 15
2014 PG 27 45 15 2 6 4 0 75 9 46
2014 PG-02 14 55 18 0 9 5 0 71 10 22
2014 PG-04 42 33 8 0 8 8 0 82 9 12
2011 PG 18 33 15 7 20 7 0 55 29 55
2011 PG-02 17 26 22 4 17 13 0 50 25 23
2011 PG-04 17 33 8 8 25 8 0 55 36 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 35 21 12 2 0 0 65 14 43
2017 PG-02 25 44 19 13 0 0 0 69 13 16
2017 PG-04 27 26 33 13 0 0 0 53 13 15
2014 PG 28 42 17 4 6 2 0 72 11 46
2014 PG-02 27 41 14 9 9 0 0 68 18 22
2014 PG-04 50 25 8 0 8 8 0 82 9 12
2011 PG 5 31 27 20 15 2 0 37 35 55
2011 PG-02 4 26 35 17 13 4 0 32 32 23
2011 PG-04 8 25 25 25 17 0 0 33 42 12
2008 PG 34 30 19 6 11 0 0 64 17 47
2008 PG-02 29 33 19 5 14 0 0 62 19 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 46 9 16 2 2 0 71 19 43
2017 PG-02 6 56 6 25 0 6 0 67 27 16
2017 PG-04 27 46 13 13 0 0 0 73 13 15
2014 PG 19 39 13 15 9 6 0 61 25 46
2014 PG-02 14 27 18 23 14 5 0 43 38 22
2014 PG-04 25 33 8 8 8 17 0 70 20 12
2011 PG 5 24 22 25 16 7 0 31 45 55
2011 PG-02 4 22 17 35 13 9 0 29 52 23
2011 PG-04 0 25 17 25 25 8 0 27 55 12
2008 PG 17 28 21 26 6 2 0 46 33 47
2008 PG-02 14 29 24 14 14 5 0 45 30 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 33 19 9 9 2 0 62 19 43
2017 PG-02 13 38 31 6 6 6 0 53 13 16
2017 PG-04 33 27 13 20 7 0 0 60 27 15
2014 PG 13 42 17 9 9 11 0 62 19 46
2014 PG-02 23 27 18 9 14 9 0 55 25 22
2014 PG-04 0 50 17 8 8 17 0 60 20 12
2011 PG 4 20 16 27 20 13 0 27 54 55
2011 PG-02 4 17 22 22 26 9 0 24 52 23
2011 PG-04 0 17 17 42 17 8 0 18 64 12
2008 PG 17 38 13 19 13 0 0 55 32 47
2008 PG-02 10 38 14 19 19 0 0 48 38 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 51 14 7 9 2 0 69 17 43
2017 PG-02 6 63 19 0 13 0 0 69 13 16
2017 PG-04 20 33 13 20 7 6 0 57 29 15
2014 PG 14 36 15 15 15 4 0 53 31 46
2014 PG-02 9 32 23 18 18 0 0 41 36 22
2014 PG-04 17 33 8 8 25 8 0 55 36 12
2011 PG 4 22 22 24 27 2 0 26 52 55
2011 PG-02 4 17 22 26 30 0 0 22 57 23
2011 PG-04 0 25 25 17 25 8 0 27 45 12
2008 PG 15 36 17 17 15 0 0 51 32 47
2008 PG-02 10 33 19 19 19 0 0 43 38 21
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 51 12 7 0 0 0 81 7 43
2017 PG-02 38 44 13 6 0 0 0 81 6 16
2017 PG-04 27 60 0 13 0 0 0 87 13 15
2014 PG 28 47 15 9 2 0 0 74 11 46
2014 PG-02 27 41 18 9 5 0 0 68 14 22
2014 PG-04 42 42 8 8 0 0 0 83 8 12
2011 PG 20 40 25 11 4 0 0 60 15 55
2011 PG-02 17 43 26 9 4 0 0 61 13 23
2011 PG-04 17 33 25 17 8 0 0 50 25 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 49 5 0 0 0 2 95 0 43
2017 PG-02 44 50 6 0 0 0 0 94 0 16
2017 PG-04 40 60 0 0 0 0 0 100 0 15
2014 PG 55 36 2 0 2 4 0 96 2 46
2014 PG-02 45 41 0 0 5 9 0 95 5 22
2014 PG-04 67 33 0 0 0 0 0 100 0 12
2011 PG 47 36 15 2 0 0 0 84 2 55
2011 PG-02 43 35 17 4 0 0 0 78 4 23
2011 PG-04 50 42 8 0 0 0 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 56 7 5 0 0 2 88 5 43
2017 PG-02 38 50 13 0 0 0 0 88 0 16
2017 PG-04 20 67 7 0 0 0 7 93 0 15
2014 PG 44 32 11 6 4 0 2 78 11 46
2014 PG-02 45 32 14 9 0 0 0 77 9 22
2014 PG-04 50 33 0 0 17 0 0 83 17 12
2011 PG 31 35 9 13 5 5 2 71 20 55
2011 PG-02 30 35 4 13 9 9 0 71 24 23
2011 PG-04 17 42 0 17 8 8 8 70 30 12
2008 PG 38 34 13 4 9 2 0 74 13 47
2008 PG-02 33 33 14 5 10 5 0 70 15 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 60 9 7 0 0 0 84 7 43
2017 PG-02 19 69 13 0 0 0 0 88 0 16
2017 PG-04 20 67 0 13 0 0 0 87 13 15
2014 PG 36 38 11 9 2 2 2 78 11 46
2014 PG-02 41 36 9 9 5 0 0 77 14 22
2014 PG-04 33 42 8 17 0 0 0 75 17 12
2011 PG 20 35 24 13 5 4 0 57 19 55
2011 PG-02 17 48 22 9 4 0 0 65 13 23
2011 PG-04 17 0 42 33 8 0 0 17 42 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 53 14 9 7 7 0 67 18 43
2017 PG-02 6 63 6 13 6 6 0 73 20 16
2017 PG-04 7 53 20 13 7 0 0 60 20 15
2014 PG 19 36 22 2 9 13 0 63 12 46
2014 PG-02 18 36 23 0 9 14 0 63 11 22
2014 PG-04 25 25 8 0 17 25 0 67 22 12
2011 PG 15 22 19 9 26 9 0 41 39 54
2011 PG-02 22 17 17 9 26 9 0 43 38 23
2011 PG-04 8 17 8 8 33 25 0 33 56 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 61 25 7 2 2 0 2 88 5 43
2017 PG-02 69 13 13 0 0 0 6 87 0 16
2017 PG-04 47 40 0 7 7 0 0 87 13 15
2014 PG 79 15 2 2 2 0 0 94 4 46
2014 PG-02 77 18 0 0 5 0 0 95 5 22
2014 PG-04 92 0 0 8 0 0 0 92 8 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 60 31 5 0 2 0 2 93 2 42
2017 PG-02 56 31 6 0 0 0 6 93 0 16
2017 PG-04 54 33 7 0 7 0 0 87 7 15
2014 PG 70 22 2 4 0 0 2 93 4 46
2014 PG-02 68 27 0 5 0 0 0 95 5 22
2014 PG-04 83 0 0 8 0 0 8 91 9 12
2011 PG 73 15 2 2 2 7 0 94 4 55
2011 PG-02 83 13 0 4 0 0 0 96 4 23
2011 PG-04 33 25 8 0 8 25 0 78 11 12
2008 PG 68 15 11 2 0 0 4 87 2 47
2008 PG-02 67 10 10 5 0 0 10 84 5 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 49 16 0 0 5 0 83 0 43
2017 PG-02 19 63 13 0 0 6 0 87 0 16
2017 PG-04 27 53 20 0 0 0 0 80 0 15
2014 PG 17 38 15 15 13 2 0 56 28 46
2014 PG-02 18 32 14 14 23 0 0 50 36 22
2014 PG-04 17 42 0 25 8 8 0 64 36 12
2011 PG 16 31 18 20 13 2 0 48 33 55
2011 PG-02 30 35 13 17 4 0 0 65 22 23
2011 PG-04 0 25 17 8 42 8 0 27 55 12
2008 PG 28 36 9 23 4 0 0 64 28 47
2008 PG-02 33 33 5 19 10 0 0 67 29 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 33 23 14 7 0 2 55 21 43
2017 PG-02 13 44 25 13 0 0 6 60 13 16
2017 PG-04 33 33 7 20 7 0 0 67 27 15
2014 PG 26 36 12 15 11 0 0 62 26 46
2014 PG-02 27 32 9 14 18 0 0 59 32 22
2014 PG-04 8 67 0 17 8 0 0 75 25 12
2011 PG 9 25 11 22 31 2 0 35 54 55
2011 PG-02 13 35 4 17 30 0 0 48 48 23
2011 PG-04 0 8 8 33 42 8 0 9 82 12
2008 PG 17 40 17 9 17 0 0 57 26 47
2008 PG-02 19 38 10 5 29 0 0 57 33 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 30 44 16 5 0 5 0 78 5 43
2017 PG-02 19 63 6 6 0 6 0 87 7 16
2017 PG-04 40 40 13 0 0 7 0 86 0 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 44 7 0 0 7 0 92 0 43
2017 PG-02 38 50 13 0 0 0 0 88 0 16
2017 PG-04 53 40 0 0 0 7 0 100 0 15
2014 PG 57 26 11 0 2 4 0 86 2 46
2014 PG-02 41 41 9 0 0 9 0 90 0 22
2014 PG-04 83 8 0 0 8 0 0 92 8 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 58 0 0 0 0 0 100 0 43
2017 PG-02 38 63 0 0 0 0 0 100 0 16
2017 PG-04 40 60 0 0 0 0 0 100 0 15
2014 PG 53 32 4 6 4 0 0 85 11 46
2014 PG-02 41 41 0 9 9 0 0 82 18 22
2014 PG-04 83 8 0 8 0 0 0 92 8 12
2011 PG 20 53 18 0 7 2 0 74 7 55
2011 PG-02 26 39 30 0 4 0 0 65 4 23
2011 PG-04 17 50 8 0 17 8 0 73 18 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 42 47 9 2 0 0 0 88 2 43
2017 PG-02 38 63 0 0 0 0 0 100 0 16
2017 PG-04 40 40 13 7 0 0 0 80 7 15
2014 PG 49 34 13 0 4 0 0 83 4 46
2014 PG-02 41 36 14 0 9 0 0 77 9 22
2014 PG-04 67 25 8 0 0 0 0 92 0 12
2011 PG 31 47 11 5 5 0 0 78 11 55
2011 PG-02 39 39 13 4 4 0 0 78 9 23
2011 PG-04 17 58 0 17 8 0 0 75 25 12
2008 PG 40 43 4 13 0 0 0 83 13 47
2008 PG-02 43 43 0 14 0 0 0 86 14 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 33 59 5 2 0 0 0 93 2 42
2017 PG-02 27 73 0 0 0 0 0 100 0 15
2017 PG-04 27 67 0 7 0 0 0 93 7 15
2014 PG 42 36 6 9 6 0 0 79 15 46
2014 PG-02 32 45 5 5 14 0 0 77 18 22
2014 PG-04 50 25 0 25 0 0 0 75 25 12
2011 PG 29 25 27 7 11 0 0 55 18 55
2011 PG-02 35 26 22 4 13 0 0 61 17 23
2011 PG-04 17 17 33 17 17 0 0 33 33 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 58 5 2 0 0 0 93 2 43
2017 PG-02 38 63 0 0 0 0 0 100 0 16
2017 PG-04 27 67 0 7 0 0 0 93 7 15
2014 PG 39 40 9 6 6 0 0 79 13 46
2014 PG-02 32 45 5 5 14 0 0 77 18 22
2014 PG-04 50 25 8 17 0 0 0 75 17 12
2011 PG 24 40 22 7 7 0 0 64 15 55
2011 PG-02 22 39 30 0 9 0 0 61 9 23
2011 PG-04 17 42 17 17 8 0 0 58 25 12
2008 PG 32 47 13 4 4 0 0 79 9 47
2008 PG-02 24 57 14 5 0 0 0 81 5 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 42 14 7 0 0 0 79 7 43
2017 PG-02 25 44 19 13 0 0 0 69 13 16
2017 PG-04 40 53 7 0 0 0 0 93 0 15
2014 PG 47 32 11 2 6 2 0 80 9 46
2014 PG-02 32 41 9 5 9 5 0 76 14 22
2014 PG-04 58 33 0 0 8 0 0 92 8 12
2011 PG 25 31 18 5 13 5 2 61 20 55
2011 PG-02 26 17 35 0 13 4 4 48 14 23
2011 PG-04 25 25 0 25 17 8 0 55 45 12
2008 PG 32 43 4 11 6 4 0 78 18 47
2008 PG-02 33 43 0 24 0 0 0 76 24 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PG 12 37 51 43
2017 PG-02 6 38 56 16
2017 PG-04 7 40 53 15
2014 PG 28 38 34 46
2014 PG-02 32 36 32 22
2014 PG-04 33 33 33 12
2011 PG 38 24 38 55
2011 PG-02 43 22 35 23
2011 PG-04 33 33 33 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 16 84 43
2014 PG 19 81 46

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 30 23 9 5 12 0 58 16 43
2017 PG-02 25 25 19 13 0 19 0 62 15 16
2017 PG-04 20 46 20 7 7 0 0 67 13 15
2014 PG 19 23 25 4 15 11 2 49 22 46
2014 PG-02 23 14 27 5 18 9 5 42 26 22
2014 PG-04 17 33 17 8 8 17 0 60 20 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 47 9 5 2 2 0 83 7 43
2017 PG-02 31 44 13 13 0 0 0 75 13 16
2017 PG-04 33 54 7 0 7 0 0 87 7 15
2014 PG 38 32 13 4 11 2 0 72 15 46
2014 PG-02 41 18 23 0 14 5 0 62 14 22
2014 PG-04 25 58 0 17 0 0 0 83 17 12
2011 PG 24 28 33 2 4 9 0 57 6 54
2011 PG-02 23 41 23 0 0 14 0 74 0 22
2011 PG-04 17 17 42 0 17 8 0 36 18 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 35 51 7 7 0 0 0 86 7 43
2017 PG-02 38 56 0 6 0 0 0 94 6 16
2017 PG-04 27 60 0 13 0 0 0 87 13 15
2014 PG 38 44 15 2 0 0 0 83 2 46
2014 PG-02 36 50 9 5 0 0 0 86 5 22
2014 PG-04 67 33 0 0 0 0 0 100 0 12
2011 PG 31 51 9 7 0 0 2 83 7 55
2011 PG-02 30 61 9 0 0 0 0 91 0 23
2011 PG-04 42 50 0 8 0 0 0 92 8 12
2008 PG 23 64 2 9 0 2 0 89 9 47
2008 PG-02 19 67 5 5 0 5 0 90 5 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 28 30 2 2 25 2 52 6 43
2017 PG-02 13 31 19 0 0 31 6 70 0 16
2017 PG-04 7 33 33 7 7 13 0 46 15 15
2014 PG 4 23 34 6 4 22 6 38 15 46
2014 PG-02 5 18 27 9 9 23 9 33 27 22
2014 PG-04 8 33 33 0 0 25 0 56 0 12
2011 PG 11 20 29 7 4 27 2 44 15 55
2011 PG-02 4 26 35 4 4 26 0 41 12 23
2011 PG-04 25 8 8 17 0 42 0 57 29 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 35 12 0 0 5 0 88 0 43
2017 PG-02 38 44 13 0 0 6 0 87 0 16
2017 PG-04 54 40 7 0 0 0 0 93 0 15
2014 PG 51 41 4 2 0 2 0 93 2 46
2014 PG-02 45 50 0 5 0 0 0 95 5 22
2014 PG-04 67 33 0 0 0 0 0 100 0 12
2011 PG 45 25 22 2 2 2 2 74 4 55
2011 PG-02 48 22 26 0 4 0 0 70 4 23
2011 PG-04 42 42 8 0 0 8 0 91 0 12
2008 PG 34 45 11 9 0 2 0 80 9 47
2008 PG-02 33 43 14 5 0 5 0 80 5 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 44 39 12 2 0 2 0 86 2 43
2017 PG-02 25 56 19 0 0 0 0 81 0 16
2017 PG-04 54 40 0 7 0 0 0 93 7 15
2014 PG 32 42 9 6 0 11 0 83 7 46
2014 PG-02 36 32 9 14 0 9 0 75 15 22
2014 PG-04 42 50 0 0 0 8 0 100 0 12
2011 PG 31 33 16 7 0 11 2 73 8 55
2011 PG-02 30 39 17 0 0 13 0 80 0 23
2011 PG-04 17 42 0 25 0 17 0 70 30 12
2008 PG 38 45 11 4 0 2 0 85 4 47
2008 PG-02 38 43 10 5 0 5 0 85 5 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG-02 0 100 16
2014 PG-04 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 30 23 0 2 12 5 69 3 43
2017 PG-02 31 38 19 0 0 6 6 79 0 16
2017 PG-04 40 27 20 0 7 0 7 71 7 15
2014 PG 21 25 24 4 2 19 4 61 8 46
2014 PG-02 23 23 23 5 5 18 5 59 12 22
2014 PG-04 25 17 17 0 0 33 8 71 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 47 14 0 2 5 0 83 2 43
2017 PG-02 31 50 19 0 0 0 0 81 0 16
2017 PG-04 40 33 13 0 7 7 0 78 7 15
2014 PG 44 28 13 2 2 11 0 81 5 46
2014 PG-02 36 23 23 0 5 14 0 68 5 22
2014 PG-04 58 33 0 0 0 8 0 100 0 12
2011 PG 27 35 22 5 2 9 0 68 8 55
2011 PG-02 26 52 9 0 4 9 0 86 5 23
2011 PG-04 17 17 33 17 0 17 0 40 20 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 33 29 19 10 0 0 43 29 42
2017 PG-02 19 44 31 6 0 0 0 63 6 16
2017 PG-04 7 26 27 33 7 0 0 33 40 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 5 25 21 19 28 2 0 31 48 43
2017 PG-02 6 31 13 31 13 6 0 40 47 16
2017 PG-04 0 20 27 13 40 0 0 20 54 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 25 37 19 5 2 2 36 24 43
2017 PG-02 6 19 38 25 6 6 0 27 33 16
2017 PG-04 0 33 33 20 7 0 7 35 29 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 7 23 19 23 26 2 0 31 50 43
2017 PG-02 6 31 19 19 19 6 0 40 40 16
2017 PG-04 0 20 20 27 33 0 0 20 60 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 28 28 28 7 2 2 5 60 10 43
2017 PG-02 25 38 19 0 6 6 6 71 7 16
2017 PG-04 27 20 33 13 0 0 7 50 14 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 19 42 16 9 14 0 0 60 23 43
2017 PG-02 13 81 0 6 0 0 0 94 6 16
2017 PG-04 7 33 33 13 13 0 0 40 27 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 19 51 25 5 0 0 0 70 5 43
2017 PG-02 13 63 13 13 0 0 0 75 13 16
2017 PG-04 13 47 40 0 0 0 0 60 0 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 32 16 16 7 0 5 58 24 43
2017 PG-02 19 44 6 19 0 0 13 71 21 16
2017 PG-04 13 26 27 20 13 0 0 40 33 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 46 16 7 2 0 5 73 10 43
2017 PG-02 19 50 19 0 0 0 13 79 0 16
2017 PG-04 13 46 20 20 0 0 0 60 20 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 28 37 9 5 0 0 49 14 43
2017 PG-02 13 38 44 6 0 0 0 50 6 16
2017 PG-04 20 26 40 13 0 0 0 46 13 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 48 33 5 10 2 0 2 83 12 42
2017 PG-02 47 40 7 7 0 0 0 87 7 15
2017 PG-04 40 27 7 20 7 0 0 67 27 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 70 19 2 5 2 0 2 90 7 43
2017 PG-02 63 31 0 6 0 0 0 94 6 16
2017 PG-04 73 13 0 7 0 0 7 93 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 33 16 0 2 0 0 81 2 43
2017 PG-02 44 44 13 0 0 0 0 88 0 16
2017 PG-04 53 27 20 0 0 0 0 80 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 53 26 16 2 2 0 0 79 5 43
2017 PG-02 44 38 13 6 0 0 0 81 6 16
2017 PG-04 53 20 27 0 0 0 0 73 0 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 49 19 12 2 0 0 19 83 3 43
2017 PG-02 44 19 0 0 0 0 38 100 0 16
2017 PG-04 40 27 20 7 0 0 7 71 7 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 37 12 0 0 0 5 88 0 43
2017 PG-02 44 38 6 0 0 0 13 93 0 16
2017 PG-04 33 54 13 0 0 0 0 87 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 86 14 0 0 0 0 0 100 0 42
2017 PG-02 67 33 0 0 0 0 0 100 0 15
2017 PG-04 93 7 0 0 0 0 0 100 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 43 10 5 5 0 0 81 10 42
2017 PG-02 33 60 7 0 0 0 0 93 0 15
2017 PG-04 33 40 13 7 7 0 0 73 13 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 7 25 47 16 5 0 0 32 21 43
2017 PG-02 6 38 44 13 0 0 0 44 13 16
2017 PG-04 0 20 54 20 7 0 0 20 27 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 19 44 28 0 0 0 28 28 43
2017 PG-02 6 19 44 31 0 0 0 31 25 16
2017 PG-04 13 20 47 20 0 0 0 20 33 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 44 16 2 2 2 0 79 5 43
2017 PG-02 38 50 13 0 0 0 0 88 0 16
2017 PG-04 26 40 27 7 0 0 0 67 7 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 21 44 26 2 5 2 0 67 7 43
2017 PG-02 19 56 19 6 0 0 0 75 6 16
2017 PG-04 13 40 33 0 7 6 0 57 7 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 14 86 43
2014 PG-04 0 100 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 16 21 39 12 12 0 0 16 84 43
2017 PG-02 25 19 38 13 6 0 0 25 75 16
2017 PG-04 13 27 46 7 7 0 0 13 87 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 23 35
2017 PG-02 25 12
2017 PG-04 17 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 23 35
2017 PG-02 25 12
2017 PG-04 25 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 14 35
2017 PG-02 0 12
2017 PG-04 25 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PG 60 35
2017 PG-02 50 12
2017 PG-04 75 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PG 11 35
2017 PG-02 0 12
2017 PG-04 17 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PG 43 35
2017 PG-02 50 12
2017 PG-04 33 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PG 6 48 26 3 0 17 35
2017 PG-02 8 42 33 0 0 17 12
2017 PG-04 8 50 34 0 0 8 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 8 17 22 11 17 8 17 33 37 36
2017 PG-02 8 25 25 17 8 8 8 40 30 12
2017 PG-04 0 15 23 15 30 0 15 18 54 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 0 3 8 19 64 0 6 3 88 36
2017 PG-02 0 8 8 17 67 0 0 8 83 12
2017 PG-04 0 0 8 15 69 0 8 0 92 13
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