2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 42 4 8 3 0 0 86 11 3894
2017 First official language - French 43 46 4 6 1 0 0 89 7 949
2014 First official language - English 43 44 3 7 2 0 0 88 9 3176
2014 First official language - French 45 42 5 6 1 0 0 87 7 896
2011 First official language - English 39 47 4 8 2 0 0 86 10 4289
2011 First official language - French 44 43 4 8 1 0 0 87 9 1308
2008 First official language - English 39 47 3 8 3 0 0 86 11 2694
2008 First official language - French 45 43 3 7 1 0 0 89 8 815

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 13 3 1 0 1 1 96 1 3883
2017 First official language - French 55 30 6 6 2 0 0 86 8 949
2014 First official language - English 80 15 2 1 1 0 1 96 2 3176
2014 First official language - French 58 29 6 4 1 1 1 89 5 896
2011 First official language - English 81 14 2 1 0 0 1 97 1 4291
2011 First official language - French 59 26 6 6 3 0 0 85 9 1307
2008 First official language - English 82 13 2 1 1 1 1 97 1 2687
2008 First official language - French 59 28 4 5 2 1 1 88 8 812

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 11 3 1 1 0 2 96 2 3894
2017 First official language - French 46 28 8 12 6 0 1 74 18 948
2014 First official language - English 80 12 3 2 1 0 2 95 3 3177
2014 First official language - French 48 28 8 9 6 0 1 77 15 896
2011 First official language - English 82 12 2 1 1 0 2 96 2 4283
2011 First official language - French 49 23 8 12 7 0 1 73 19 1307
2008 First official language - English 82 12 2 2 1 0 1 96 3 2689
2008 First official language - French 48 26 8 12 6 0 1 74 18 815

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 33 5 11 5 0 0 79 16 3888
2017 First official language - French 42 38 8 8 3 0 0 81 12 948
2014 First official language - English 47 32 5 11 5 0 0 79 16 3175
2014 First official language - French 42 38 8 9 4 0 0 80 12 897
2011 First official language - English 39 35 6 12 7 0 0 74 19 4270
2011 First official language - French 42 36 8 8 5 0 0 78 13 1298

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 38 9 15 7 0 0 69 22 3891
2017 First official language - French 32 40 12 11 5 0 0 72 16 948
2014 First official language - English 31 38 9 14 8 0 0 69 22 3175
2014 First official language - French 32 41 13 10 5 0 0 72 15 897
2011 First official language - English 28 40 11 14 7 0 1 68 20 4283
2011 First official language - French 29 38 14 12 6 0 1 68 18 1300
2008 First official language - English 25 42 10 15 8 0 0 67 23 2693
2008 First official language - French 30 40 13 13 3 1 0 71 16 818

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 10 6 3 0 0 80 9 3891
2017 First official language - French 38 41 11 6 3 0 0 80 9 949
2014 First official language - English 42 37 10 7 4 0 0 79 11 3177
2014 First official language - French 38 39 13 7 3 0 0 77 10 897
2011 First official language - English 45 35 10 6 4 0 0 80 10 4287
2011 First official language - French 46 36 9 5 4 0 0 82 9 1306
2008 First official language - English 39 40 10 7 4 0 0 79 12 2690
2008 First official language - French 38 39 11 9 3 0 0 77 12 814

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 7 6 3 0 0 84 9 3885
2017 First official language - French 45 38 8 7 4 0 0 82 10 947
2014 First official language - English 47 37 7 6 4 0 0 83 10 3174
2014 First official language - French 44 38 8 6 3 0 0 82 10 897
2011 First official language - English 48 37 7 5 4 0 0 85 9 4286
2011 First official language - French 44 40 8 5 4 0 0 84 9 1303
2008 First official language - English 45 39 7 6 4 0 0 84 9 2694
2008 First official language - French 43 39 7 7 3 0 0 82 11 818

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 7 7 3 0 0 82 10 3878
2017 First official language - French 43 42 9 5 1 0 0 85 6 947
2014 First official language - English 47 35 8 7 2 0 0 82 9 3172
2014 First official language - French 46 39 9 5 1 0 0 85 6 896

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 29 8 8 4 1 0 80 12 3887
2017 First official language - French 45 35 10 5 3 0 1 82 8 948
2014 First official language - English 47 31 9 8 5 0 0 78 13 3169
2014 First official language - French 47 33 11 5 3 0 1 81 9 896
2011 First official language - English 44 34 9 7 5 0 0 79 12 4286
2011 First official language - French 46 32 11 7 3 0 1 79 10 1306

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 21 11 9 10 2 9 67 22 3888
2017 First official language - French 45 26 8 6 7 1 7 77 14 949
2014 First official language - English 39 23 11 10 10 1 6 66 22 3173
2014 First official language - French 41 26 11 7 7 1 7 73 15 895
2011 First official language - English 34 24 10 12 12 1 7 63 26 4287
2011 First official language - French 40 24 9 8 8 1 9 71 18 1304
2008 First official language - English 37 24 10 12 11 2 5 65 24 2693
2008 First official language - French 48 22 6 8 6 2 8 78 15 816

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 42 8 7 3 0 0 82 10 3888
2017 First official language - French 35 46 10 6 3 0 0 81 9 949
2014 First official language - English 37 43 9 7 4 0 0 80 12 3177
2014 First official language - French 36 41 13 5 4 0 0 77 10 896
2011 First official language - English 38 40 10 7 4 0 0 79 11 4283
2011 First official language - French 42 39 9 6 3 0 0 82 9 1300
2008 First official language - English 39 40 9 8 5 0 0 79 12 2659
2008 First official language - French 41 40 12 6 2 0 0 81 8 809

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 14 12 9 0 0 65 21 3888
2017 First official language - French 31 36 16 10 5 0 0 68 15 946
2014 First official language - English 28 36 13 13 9 0 0 64 23 3174
2014 First official language - French 32 37 16 10 6 0 0 69 15 896
2011 First official language - English 24 39 14 14 9 0 0 63 23 4283
2011 First official language - French 28 38 17 11 6 0 1 66 17 1307

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 40 11 10 5 0 0 75 14 3887
2017 First official language - French 30 44 13 10 4 0 0 74 13 948

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 37 7 4 2 0 0 87 6 3884
2017 First official language - French 44 40 9 5 1 0 0 85 6 947
2014 First official language - English 46 38 9 4 2 0 0 85 6 3176
2014 First official language - French 46 40 8 4 2 0 0 86 6 897
2011 First official language - English 43 40 8 4 3 1 0 84 7 4287
2011 First official language - French 43 42 10 3 2 0 0 85 5 1307
2008 First official language - English 50 36 7 4 2 1 0 86 7 2688
2008 First official language - French 50 38 8 3 1 0 0 88 5 813

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 34 12 10 8 0 0 70 18 3877
2017 First official language - French 31 42 15 8 4 0 0 73 12 946

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 29 7 2 1 0 0 90 3 3881
2017 First official language - French 56 33 7 2 1 0 0 90 3 947
2014 First official language - English 70 22 5 2 1 0 0 93 2 3173
2014 First official language - French 65 26 6 2 1 0 0 91 3 896
2011 First official language - English 67 26 5 2 1 0 0 93 3 4286
2011 First official language - French 63 28 6 2 1 0 0 92 3 1305

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 38 10 10 6 0 1 73 17 3872
2017 First official language - French 30 39 15 10 5 0 1 70 15 944
2014 First official language - English 27 41 11 12 8 0 0 69 21 3175
2014 First official language - French 25 43 16 10 6 1 1 68 16 896
2011 First official language - English 33 40 10 10 6 1 0 73 17 4285
2011 First official language - French 34 39 12 10 4 0 1 73 14 1304

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 13 9 5 0 1 73 14 3884
2017 First official language - French 35 35 17 8 5 0 1 71 13 945
2014 First official language - English 36 35 13 9 7 0 0 71 16 3175
2014 First official language - French 35 38 15 7 4 0 0 74 11 895

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 35 11 9 5 0 0 75 13 3880
2017 First official language - French 37 38 13 8 4 0 0 75 12 946
2014 First official language - English 37 35 13 9 5 0 0 72 15 3175
2014 First official language - French 36 40 13 7 5 0 0 76 11 896
2011 First official language - English 41 37 10 7 3 1 0 79 10 4279
2011 First official language - French 41 38 13 5 2 0 0 80 7 1303

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 37 8 5 2 0 0 85 7 3876
2017 First official language - French 42 41 11 3 2 0 0 84 6 945
2014 First official language - English 48 36 9 5 3 0 0 84 8 3175
2014 First official language - French 45 39 9 4 2 0 0 84 6 896
2011 First official language - English 45 39 9 5 3 0 0 84 8 4289
2011 First official language - French 48 38 9 3 2 0 0 86 5 1306
2008 First official language - English 45 39 7 6 3 0 0 84 9 2688
2008 First official language - French 46 41 7 4 1 0 0 87 6 813

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 31 16 8 5 0 3 71 13 3896
2017 First official language - French 39 34 14 7 4 0 2 75 11 948
2014 First official language - English 31 30 19 10 9 0 1 62 19 3175
2014 First official language - French 35 34 18 7 5 0 1 70 12 895
2011 First official language - English 31 31 19 10 8 0 1 62 18 4288
2011 First official language - French 32 33 19 9 6 0 1 66 15 1305
2008 First official language - English 25 28 23 13 10 0 1 54 24 2688
2008 First official language - French 29 33 20 11 6 0 2 63 17 813

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 20 32 20 13 1 4 35 31 3872
2017 First official language - French 8 24 34 15 13 1 4 30 34 936
2014 First official language - English 11 23 36 19 9 1 2 29 35 3168
2014 First official language - French 10 30 34 16 7 1 3 23 41 896
2011 First official language - English 12 23 34 18 10 1 3 29 36 4277
2011 First official language - French 10 29 31 17 9 1 4 27 41 1296
2008 First official language - English 12 25 33 19 9 0 1 28 38 2689
2008 First official language - French 9 31 34 15 8 0 3 24 41 814

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 16 25 23 21 2 5 47 27 3861
2017 First official language - French 8 19 30 20 16 4 4 39 29 933
2014 First official language - English 10 17 28 24 16 2 3 42 28 3165
2014 First official language - French 10 21 30 20 11 3 4 34 34 894
2011 First official language - English 10 16 26 25 17 2 4 45 27 4266
2011 First official language - French 10 19 28 21 14 3 5 38 31 1298
2008 First official language - English 9 17 28 24 16 2 3 42 28 2685
2008 First official language - French 6 22 29 20 15 3 5 37 31 812

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 16 28 21 16 2 7 41 28 3867
2017 First official language - French 11 23 30 15 12 3 6 30 37 940
2014 First official language - English 12 20 29 21 12 2 4 35 33 3165
2014 First official language - French 14 24 31 14 11 3 4 26 41 895
2011 First official language - English 13 18 29 21 12 2 5 36 33 4266
2011 First official language - French 18 26 27 14 8 2 5 24 47 1295
2008 First official language - English 13 20 31 20 12 2 3 33 34 2683
2008 First official language - French 15 25 28 14 10 3 5 26 43 813

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 8 26 32 24 1 6 60 13 3844
2017 First official language - French 4 13 31 25 20 2 5 49 17 938
2014 First official language - English 6 10 29 31 19 1 4 53 17 3145
2014 First official language - French 5 14 34 26 15 1 5 44 20 893
2011 First official language - English 5 9 30 33 18 1 4 53 15 4261
2011 First official language - French 9 18 29 25 13 2 4 41 28 1295
2008 First official language - English 6 11 31 30 18 1 3 50 18 2684
2008 First official language - French 6 20 29 24 14 1 5 40 28 813

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 18 24 17 17 2 5 37 37 3870
2017 First official language - French 14 21 26 16 17 1 5 35 37 940
2014 First official language - English 20 22 25 16 13 1 3 30 44 3165
2014 First official language - French 17 25 26 17 12 1 3 30 43 895
2011 First official language - English 19 20 27 17 12 1 3 31 41 4279
2011 First official language - French 18 24 23 17 11 1 5 30 45 1300
2008 First official language - English 20 21 25 17 13 1 2 31 43 2691
2008 First official language - French 14 23 27 19 12 1 5 33 38 813

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 15 23 21 20 3 7 46 29 3867
2017 First official language - French 13 21 21 19 15 4 6 38 38 942
2014 First official language - English 11 16 24 24 18 2 5 45 29 3159
2014 First official language - French 12 19 26 21 13 3 6 37 35 892
2011 First official language - English 9 15 25 24 19 2 6 47 26 4265
2011 First official language - French 13 20 25 21 13 3 5 37 35 1297
2008 First official language - English 12 19 26 21 16 2 5 39 32 2688
2008 First official language - French 15 26 24 15 12 3 5 30 44 815

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 17 29 19 15 3 6 38 30 3870
2017 First official language - French 8 19 31 18 14 3 7 36 30 938
2014 First official language - English 13 21 31 18 12 2 3 31 36 3162
2014 First official language - French 9 22 33 17 10 4 6 30 34 895
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 8 4 1 0 0 7 94 1 3893
2017 First official language - French 46 24 9 10 7 1 3 74 17 948
2014 First official language - English 81 8 3 1 0 0 6 95 1 3177
2014 First official language - French 52 25 7 7 7 0 2 79 14 897
2011 First official language - English 79 9 4 1 1 1 6 94 1 4270
2011 First official language - French 48 22 7 10 10 0 2 72 20 1303
2008 First official language - English 77 8 3 1 1 0 9 95 2 2690
2008 First official language - French 48 22 7 9 11 0 3 72 21 815

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 29 13 13 11 4 3 60 26 3893
2017 First official language - French 23 33 17 12 7 5 3 61 20 944
2014 First official language - English 28 30 13 13 11 3 1 61 25 3177
2014 First official language - French 29 33 15 10 9 3 2 65 19 897

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 27 10 12 10 1 1 68 22 3890
2017 First official language - French 38 34 12 9 5 1 1 74 14 946
2014 First official language - English 38 29 9 13 10 0 0 67 23 3176
2014 First official language - French 44 28 11 9 6 1 0 73 16 895

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 13 14 8 2 1 63 23 3894
2017 First official language - French 28 38 16 11 5 1 1 67 16 946
2014 First official language - English 25 38 11 16 8 2 1 65 24 3177
2014 First official language - French 28 41 15 10 4 2 1 71 14 896
2011 First official language - English 24 36 13 15 9 1 1 62 25 4284
2011 First official language - French 29 41 14 9 4 2 1 72 13 1304
2008 First official language - English 26 36 11 14 8 2 3 65 23 2693
2008 First official language - French 31 37 14 10 4 1 2 70 15 816

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 26 13 11 9 11 2 61 23 3891
2017 First official language - French 23 32 17 11 6 8 2 61 20 949
2014 First official language - English 24 29 14 14 10 7 2 58 26 3176
2014 First official language - French 26 31 16 11 7 7 1 62 20 896
2011 First official language - English 24 26 16 14 12 6 2 55 28 4285
2011 First official language - French 30 33 14 10 8 5 1 66 18 1301
2008 First official language - English 27 26 14 13 11 7 3 58 27 2691
2008 First official language - French 30 30 16 10 7 6 2 65 19 815

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 21 16 18 15 15 3 41 39 3889
2017 First official language - French 11 23 18 16 11 16 4 43 34 947
2014 First official language - English 13 22 17 20 17 10 2 39 42 3173
2014 First official language - French 13 26 20 15 11 12 3 46 31 895

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 37 8 10 5 0 1 77 15 3877
2017 First official language - French 38 44 9 6 2 0 0 82 9 947
2014 First official language - English 38 37 9 10 5 0 0 76 15 3176
2014 First official language - French 40 41 10 6 3 0 0 81 9 895
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 32 11 9 6 1 1 74 15 3894
2017 First official language - French 35 34 15 10 4 1 1 71 14 947
2014 First official language - English 41 33 10 9 7 1 0 74 16 3175
2014 First official language - French 41 34 13 7 5 1 1 75 12 897
2011 First official language - English 34 35 12 10 7 1 0 70 18 4285
2011 First official language - French 38 34 13 9 4 1 1 73 13 1304
2008 First official language - English 33 33 12 11 10 1 0 67 21 2691
2008 First official language - French 37 35 12 9 7 1 1 72 16 818

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 28 11 7 5 2 1 76 13 3895
2017 First official language - French 40 33 13 7 4 2 1 75 11 948
2014 First official language - English 45 28 11 8 6 2 1 75 14 3173
2014 First official language - French 43 33 10 5 5 3 1 79 10 897
2011 First official language - English 41 29 12 8 6 2 0 73 15 4279
2011 First official language - French 43 31 13 6 4 2 1 76 11 1304
2008 First official language - English 40 28 11 9 9 3 0 70 19 2691
2008 First official language - French 38 32 12 8 5 4 1 74 13 817

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 31 9 9 6 1 1 76 15 3893
2017 First official language - French 38 37 11 7 6 1 0 76 13 948
2014 First official language - English 42 30 11 9 7 1 0 73 17 3175
2014 First official language - French 40 34 12 7 5 1 1 75 12 897
2011 First official language - English 38 33 10 11 7 1 0 71 18 4275
2011 First official language - French 40 33 13 7 5 0 0 74 12 1305
2008 First official language - English 36 31 10 12 10 1 0 68 22 2690
2008 First official language - French 38 34 11 10 6 1 1 73 16 814

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 8 3 0 0 0 4 96 1 3889
2017 First official language - French 66 19 5 3 6 0 1 87 8 948
2014 First official language - English 83 8 3 0 0 0 5 96 1 3177
2014 First official language - French 69 17 5 3 5 0 2 87 8 897
2011 First official language - English 81 9 3 0 1 0 5 96 1 4276
2011 First official language - French 68 17 5 3 6 0 1 85 10 1304
2008 First official language - English 83 5 2 0 1 0 8 97 1 2684
2008 First official language - French 74 11 3 3 7 0 1 86 11 815

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 19 6 4 5 2 4 84 10 3889
2017 First official language - French 46 24 9 7 6 2 6 76 14 945
2014 First official language - English 56 21 7 5 6 2 3 81 11 3176
2014 First official language - French 47 26 9 5 6 3 5 79 11 897
2011 First official language - English 48 25 8 7 8 2 3 77 15 4291
2011 First official language - French 42 27 12 7 7 1 4 73 15 1308

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 23 7 6 5 0 1 81 12 3889
2017 First official language - French 53 31 7 4 4 0 1 85 8 946

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 23 9 4 5 1 0 82 9 3898
2017 First official language - French 51 29 10 4 4 1 0 82 8 947

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 24 9 6 6 0 0 79 12 3893
2017 First official language - French 49 29 11 5 5 0 0 78 10 945
2014 First official language - English 51 25 9 8 6 0 0 77 14 3176
2014 First official language - French 49 30 11 5 4 0 0 79 10 897
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 35 13 12 6 2 3 67 19 567
2017 First official language - French 31 34 15 6 4 3 7 72 11 188
2014 First official language - English 25 36 14 11 7 3 4 66 19 501
2014 First official language - French 33 32 18 8 3 2 3 69 12 159

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 30 13 9 7 5 1 69 16 3895
2017 First official language - French 26 37 16 9 5 6 1 68 15 949
2014 First official language - English 31 33 14 10 7 5 1 68 18 3174
2014 First official language - French 26 38 17 8 6 4 0 67 15 897
2011 First official language - English 23 32 18 12 10 4 0 57 24 4284
2011 First official language - French 25 34 18 10 6 6 1 63 17 1307

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 14 12 8 3 1 64 21 3891
2017 First official language - French 24 35 19 10 7 4 1 62 18 948
2014 First official language - English 28 32 15 13 9 2 0 62 23 3173
2014 First official language - French 25 35 21 10 7 2 0 61 18 897
2011 First official language - English 21 32 17 15 13 2 0 54 28 4279
2011 First official language - French 24 31 22 11 9 3 0 57 21 1307
2008 First official language - English 25 33 14 12 12 3 0 60 25 2691
2008 First official language - French 28 36 18 11 5 3 0 65 16 818

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 30 16 15 10 5 1 57 26 3883
2017 First official language - French 18 34 22 13 7 6 1 55 21 947
2014 First official language - English 21 29 16 18 10 5 0 53 30 3174
2014 First official language - French 19 31 24 13 9 4 0 53 22 897
2011 First official language - English 14 32 18 19 12 4 0 48 33 4285
2011 First official language - French 15 32 25 15 7 6 0 50 24 1306
2008 First official language - English 15 32 15 20 13 5 0 49 35 2687
2008 First official language - French 20 34 22 12 5 6 0 58 19 818

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 25 17 14 14 6 1 52 30 3890
2017 First official language - French 19 28 22 13 11 7 0 51 26 949
2014 First official language - English 22 26 15 15 16 5 0 51 33 3176
2014 First official language - French 21 29 19 13 11 6 0 54 25 896
2011 First official language - English 14 26 17 18 18 7 0 43 39 4283
2011 First official language - French 16 26 23 14 13 7 0 45 30 1306
2008 First official language - English 15 27 15 16 17 10 0 46 37 2690
2008 First official language - French 19 28 19 16 7 10 0 53 26 818

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 30 16 17 12 4 1 54 30 3891
2017 First official language - French 17 33 21 15 9 4 0 52 25 945
2014 First official language - English 19 31 15 19 12 3 0 52 32 3172
2014 First official language - French 16 34 21 14 13 2 0 52 27 897
2011 First official language - English 13 32 17 21 14 2 0 46 36 4286
2011 First official language - French 15 36 20 16 10 3 0 53 26 1304
2008 First official language - English 17 35 13 20 12 2 0 53 33 2692
2008 First official language - French 21 36 17 16 7 2 0 58 24 814
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 39 15 9 4 2 1 71 14 3884
2017 First official language - French 28 41 18 8 3 2 0 70 11 948
2014 First official language - English 31 37 15 9 5 2 0 70 14 3176
2014 First official language - French 30 42 16 7 4 1 0 72 11 897
2011 First official language - English 24 40 19 10 5 2 0 65 16 4281
2011 First official language - French 27 41 18 8 4 1 0 69 12 1305

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 10 4 2 2 1 84 5 3879
2017 First official language - French 35 43 14 3 2 2 1 81 5 946
2014 First official language - English 47 36 9 3 1 3 1 86 5 3174
2014 First official language - French 38 42 11 3 1 3 1 84 5 896
2011 First official language - English 42 37 11 5 2 2 1 81 7 4280
2011 First official language - French 38 42 12 3 1 2 1 83 4 1304

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 35 11 8 5 3 1 76 13 3878
2017 First official language - French 30 36 15 10 5 3 1 69 16 948
2014 First official language - English 41 33 11 7 4 2 1 77 12 3175
2014 First official language - French 34 38 15 7 4 2 1 74 11 897
2011 First official language - English 35 34 12 9 7 3 1 72 16 4278
2011 First official language - French 33 34 13 9 5 4 1 71 15 1306
2008 First official language - English 33 33 11 9 9 4 1 70 19 2692
2008 First official language - French 31 34 12 11 7 5 0 68 19 816

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 33 19 11 7 5 2 61 19 3887
2017 First official language - French 21 32 23 11 4 6 3 57 17 945
2014 First official language - English 27 34 19 10 6 4 2 64 16 3174
2014 First official language - French 25 34 21 8 4 6 2 64 13 896
2011 First official language - English 16 32 26 12 8 4 1 51 21 4284
2011 First official language - French 15 30 24 12 6 9 3 52 21 1305

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 24 15 12 14 7 3 55 29 3878
2017 First official language - French 16 26 20 13 12 9 4 48 29 946
2014 First official language - English 23 25 16 15 15 6 1 51 32 3174
2014 First official language - French 21 23 20 13 13 8 2 49 29 896
2011 First official language - English 16 24 18 16 16 8 1 44 36 4284
2011 First official language - French 17 25 19 14 12 11 3 49 30 1307

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 10 5 1 0 2 9 93 1 3891
2017 First official language - French 40 29 11 8 6 2 3 74 14 948
2014 First official language - English 74 11 5 1 1 2 7 93 2 3176
2014 First official language - French 48 27 10 6 5 1 3 78 12 897

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 9 5 1 1 2 5 93 1 3884
2017 First official language - French 45 31 10 7 4 1 2 79 11 944
2014 First official language - English 75 11 4 1 1 3 6 94 2 3177
2014 First official language - French 52 29 8 5 3 2 2 84 8 897
2011 First official language - English 72 13 6 1 1 3 5 92 1 4284
2011 First official language - French 47 27 10 7 5 3 2 77 13 1303
2008 First official language - English 75 12 6 1 0 3 3 92 1 2690
2008 First official language - French 53 26 8 7 4 2 1 81 11 818

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 31 14 12 10 3 2 63 22 3887
2017 First official language - French 24 37 19 11 5 3 1 63 17 944
2014 First official language - English 26 30 14 14 12 2 1 58 27 3175
2014 First official language - French 25 34 18 11 8 3 1 62 20 897
2011 First official language - English 22 32 16 15 13 2 1 56 28 4282
2011 First official language - French 23 35 18 12 10 1 1 59 23 1301
2008 First official language - English 19 33 16 15 14 2 0 54 30 2693
2008 First official language - French 23 37 18 12 6 2 0 62 19 815

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 23 14 16 19 3 7 46 38 3885
2017 First official language - French 18 27 19 13 15 3 5 49 31 948
2014 First official language - English 15 20 15 18 24 2 4 38 46 3173
2014 First official language - French 18 26 17 16 19 3 2 46 36 897
2011 First official language - English 11 23 14 18 28 2 4 36 49 4285
2011 First official language - French 16 26 17 16 20 1 3 45 38 1302
2008 First official language - English 11 26 14 17 28 2 3 39 47 2682
2008 First official language - French 18 31 13 18 15 3 2 51 35 813

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 37 16 10 6 4 1 67 17 3880
2017 First official language - French 21 35 25 9 5 5 1 59 14 946

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 30 15 4 3 4 1 77 7 3876
2017 First official language - French 33 38 17 4 3 4 2 75 7 945
2014 First official language - English 45 30 14 4 2 4 1 79 6 3174
2014 First official language - French 43 37 12 2 2 3 1 83 4 896

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 36 11 5 3 2 0 80 8 3889
2017 First official language - French 34 44 14 4 1 2 0 80 6 947
2014 First official language - English 44 33 12 6 3 2 0 79 9 3173
2014 First official language - French 44 39 9 4 3 2 0 85 6 897
2011 First official language - English 30 38 17 7 6 2 0 69 13 4287
2011 First official language - French 33 39 16 5 4 4 0 74 9 1303

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 8 5 3 0 0 84 8 3887
2017 First official language - French 44 42 9 4 1 0 0 86 5 948
2014 First official language - English 51 32 9 5 4 0 0 83 8 3173
2014 First official language - French 52 34 9 2 3 0 0 86 5 897
2011 First official language - English 40 38 11 6 4 0 0 79 11 4275
2011 First official language - French 44 38 11 4 2 0 0 82 7 1306
2008 First official language - English 39 37 9 8 6 0 0 76 14 2689
2008 First official language - French 43 38 12 5 2 1 0 81 7 817

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 13 8 6 0 0 72 14 3884
2017 First official language - French 34 38 17 7 4 0 0 72 11 945
2014 First official language - English 37 34 14 9 6 0 0 71 14 3175
2014 First official language - French 38 37 14 6 4 1 0 75 10 897
2011 First official language - English 31 35 17 10 7 1 0 67 16 4290
2011 First official language - French 35 37 17 7 3 1 0 72 11 1308

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 12 9 5 0 0 74 14 3894
2017 First official language - French 34 39 15 7 3 0 0 74 11 949
2014 First official language - English 37 35 14 9 5 0 0 72 14 3174
2014 First official language - French 39 37 14 6 4 0 0 77 9 897
2011 First official language - English 31 38 14 11 6 0 0 69 17 4277
2011 First official language - French 33 39 17 7 3 1 0 73 10 1306
2008 First official language - English 33 39 11 10 7 0 0 72 17 2691
2008 First official language - French 37 38 15 5 3 1 0 76 8 815

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 23 15 10 7 3 1 66 18 3883
2017 First official language - French 36 29 15 8 6 4 1 69 15 947
2014 First official language - English 40 23 15 11 8 3 0 65 20 3174
2014 First official language - French 38 28 16 8 6 3 0 69 14 897
2011 First official language - English 36 26 14 11 10 3 0 64 22 4282
2011 First official language - French 38 25 16 10 6 4 1 66 17 1303
2008 First official language - English 33 27 14 12 9 5 0 63 22 2691
2008 First official language - French 33 28 18 9 8 5 0 64 17 815
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 25 38 37 3896
2017 First official language - French 27 39 33 948
2014 First official language - English 27 37 37 3176
2014 First official language - French 27 42 31 897
2011 First official language - English 28 39 33 4290
2011 First official language - French 30 41 29 1308

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 19 30 24 5 14 8 986
2017 First official language - French 17 34 28 4 9 9 264
2014 First official language - English 23 34 26 7 9999 9 847
2014 First official language - French 18 35 35 4 9999 8 243
2011 First official language - English 19 33 32 7 9999 10 1197
2011 First official language - French 19 33 37 3 9999 8 398
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 19 81 3882
2017 First official language - French 17 83 947
2014 First official language - English 22 78 3169
2014 First official language - French 19 81 895

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 760
2017 First official language - French 49 164
2014 First official language - English 57 680
2014 First official language - French 53 170

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 760
2017 First official language - French 58 164
2014 First official language - English 61 680
2014 First official language - French 62 170

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 760
2017 First official language - French 6 164
2014 First official language - English 8 680
2014 First official language - French 10 170

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 760
2017 First official language - French 0 164
2014 First official language - English 1 680
2014 First official language - French 0 170

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 760
2017 First official language - French 6 164
2014 First official language - English 4 680
2014 First official language - French 5 170

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 760
2017 First official language - French 3 164
2014 First official language - English 7 680

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 760
2017 First official language - French 4 164
2014 First official language - English 4 680
2014 First official language - French 5 170

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 760
2017 First official language - French 29 164
2014 First official language - English 42 681
2014 First official language - French 37 170

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 760
2017 First official language - French 43 164
2014 First official language - English 38 681
2014 First official language - French 35 170

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 760
2017 First official language - French 45 164
2014 First official language - English 52 681
2014 First official language - French 47 170

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 760
2017 First official language - French 40 164
2014 First official language - English 42 681
2014 First official language - French 46 170

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 760
2017 First official language - French 27 164
2014 First official language - English 35 681
2014 First official language - French 35 170

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 760
2017 First official language - French 60 164
2014 First official language - English 51 681
2014 First official language - French 53 170

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 760
2017 First official language - French 36 164
2014 First official language - English 35 681
2014 First official language - French 41 170

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 760
2014 First official language - English 1 681
2014 First official language - French 3 170

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 760
2017 First official language - French 9 164
2014 First official language - English 9 681
2014 First official language - French 5 170

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 760
2017 First official language - French 13 164
2014 First official language - English 12 681
2014 First official language - French 10 170

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 760
2017 First official language - French 51 164
2014 First official language - English 46 681
2014 First official language - French 46 170

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 760
2017 First official language - French 20 164
2014 First official language - English 29 681
2014 First official language - French 30 170

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 760
2017 First official language - French 11 164
2014 First official language - English 15 681
2014 First official language - French 12 170

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 759
2017 First official language - French 59 164
2014 First official language - English 55 681
2014 First official language - French 57 170

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 759
2017 First official language - French 29 164
2014 First official language - English 33 681
2014 First official language - French 33 170

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 759
2017 First official language - French 6 164
2014 First official language - English 10 681
2014 First official language - French 14 170

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 759
2017 First official language - French 24 164
2014 First official language - English 22 681
2014 First official language - French 27 170

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 759
2017 First official language - French 14 164
2014 First official language - English 10 681
2014 First official language - French 15 170

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 759
2017 First official language - French 7 164
2014 First official language - English 6 681
2014 First official language - French 8 170

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 759
2017 First official language - French 14 164
2014 First official language - English 12 681
2014 First official language - French 15 170

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 759
2017 First official language - French 12 164
2014 First official language - English 11 681
2014 First official language - French 11 170

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 759
2017 First official language - French 21 164
2014 First official language - English 24 681
2014 First official language - French 16 170

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 711
2017 First official language - French 17 152
2014 First official language - English 13 636
2014 First official language - French 16 156

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 711
2017 First official language - French 14 152
2014 First official language - English 18 636
2014 First official language - French 10 156

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 711
2017 First official language - French 8 152
2014 First official language - English 8 636
2014 First official language - French 11 156

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 711
2017 First official language - French 6 152
2014 First official language - English 7 636
2014 First official language - French 8 156

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 711
2017 First official language - French 12 152
2014 First official language - English 12 636
2014 First official language - French 19 156

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 711
2017 First official language - French 11 152
2014 First official language - English 9 636
2014 First official language - French 7 156

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 711
2017 First official language - French 20 152
2014 First official language - English 14 636
2014 First official language - French 20 156

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 711
2017 First official language - French 11 152
2014 First official language - English 9 636
2014 First official language - French 12 156

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 711
2017 First official language - French 18 152
2014 First official language - English 9 636
2014 First official language - French 11 156

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 711
2017 First official language - French 24 152
2014 First official language - English 24 636
2014 First official language - French 23 156

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 711
2017 First official language - French 8 152
2014 First official language - English 8 636
2014 First official language - French 17 156

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 711
2017 First official language - French 36 152
2014 First official language - English 46 636
2014 First official language - French 46 156

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 711
2014 First official language - English 2 636

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 711
2017 First official language - French 53 152
2014 First official language - English 55 636
2014 First official language - French 47 156

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 711
2017 First official language - French 4 152

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 711
2017 First official language - French 12 152
2014 First official language - English 14 636
2014 First official language - French 14 156

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 90 10 760
2017 First official language - French 89 11 164

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 20 19 9 9 16 6 51 24 3891
2017 First official language - French 19 24 20 7 6 17 7 56 18 948
2014 First official language - English 23 22 20 9 9 13 4 54 22 3174
2014 First official language - French 22 26 18 7 7 17 4 60 18 896

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 31 16 8 6 5 1 68 15 3888
2017 First official language - French 30 36 19 6 3 5 1 70 9 949
2014 First official language - English 36 32 16 7 5 3 1 71 13 3175
2014 First official language - French 37 37 13 5 3 5 0 78 9 896
2011 First official language - English 32 34 17 8 5 4 0 69 14 4283
2011 First official language - French 36 37 14 4 3 5 0 77 8 1305
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 45 9 6 4 3 6 79 11 3894
2017 First official language - French 24 46 11 8 1 2 7 77 10 948
2014 First official language - English 30 49 9 5 3 2 2 82 8 3176
2014 First official language - French 25 51 11 5 2 2 3 81 8 897
2011 First official language - English 23 46 10 7 4 2 9 77 12 4280
2011 First official language - French 22 44 13 6 2 2 11 76 9 1306
2008 First official language - English 26 50 8 8 4 2 2 79 12 2698
2008 First official language - French 24 48 13 8 4 1 2 74 12 819

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 20 22 8 7 19 11 45 23 3883
2017 First official language - French 16 24 20 6 4 19 12 56 14 947
2014 First official language - English 12 22 26 8 6 15 10 46 19 3173
2014 First official language - French 12 28 23 6 3 19 8 56 13 897
2011 First official language - English 10 22 24 10 8 14 13 43 24 4278
2011 First official language - French 11 22 22 8 4 16 16 49 18 1308

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 27 12 5 3 10 7 76 10 3895
2017 First official language - French 34 35 11 3 2 8 7 81 6 948
2014 First official language - English 36 29 14 6 4 10 3 73 11 3174
2014 First official language - French 36 37 10 4 2 7 3 82 6 897
2011 First official language - English 30 29 14 5 4 9 9 72 11 4280
2011 First official language - French 35 28 12 4 2 7 11 78 8 1310
2008 First official language - English 31 34 13 7 3 11 2 74 11 2696
2008 First official language - French 36 36 12 5 2 7 2 80 7 819

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 27 14 6 4 13 6 71 11 3883
2017 First official language - French 30 33 14 4 2 10 8 76 7 942
2014 First official language - English 30 29 17 6 3 12 3 69 11 3169
2014 First official language - French 30 35 15 5 2 10 3 76 8 896
2011 First official language - English 23 29 17 7 4 11 9 65 14 4263
2011 First official language - French 31 30 14 4 2 8 11 76 8 1305
2008 First official language - English 32 31 13 9 5 8 2 70 16 2691
2008 First official language - French 36 36 12 6 4 5 2 77 10 818
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 3880
2017 First official language - French 7 93 946
2014 First official language - English 8 92 3167
2014 First official language - French 7 93 895

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 300
2017 First official language - French 38 72
2014 First official language - English 44 238
2014 First official language - French 45 62

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 74 300
2017 First official language - French 79 72
2014 First official language - English 77 238
2014 First official language - French 80 62

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 300
2014 First official language - English 5 238

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 300
2014 First official language - French 0 62

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 300
2017 First official language - French 8 72
2014 First official language - English 8 238

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 300
2014 First official language - English 5 238

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 300
2014 First official language - English 5 238
2014 First official language - French 9 62

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 301
2017 First official language - French 8 72
2014 First official language - English 17 237
2014 First official language - French 16 62

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 301
2017 First official language - French 18 72
2014 First official language - English 13 237
2014 First official language - French 17 62

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 301
2014 First official language - English 8 237
2014 First official language - French 8 62

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 301
2017 First official language - French 0 72
2014 First official language - English 4 237

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 301
2017 First official language - French 31 72
2014 First official language - English 28 237
2014 First official language - French 21 62

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 301
2017 First official language - French 34 72
2014 First official language - English 26 237
2014 First official language - French 22 62

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 301
2014 First official language - English 3 237

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 301
2017 First official language - French 0 72

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 301
2017 First official language - French 11 72
2014 First official language - English 7 237

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 301
2017 First official language - French 25 72
2014 First official language - English 13 237
2014 First official language - French 16 62

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 72

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 301
2017 First official language - French 10 72
2014 First official language - English 17 237
2014 First official language - French 15 62

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 301
2017 First official language - French 0 72
2014 First official language - English 0 237
2014 First official language - French 0 62

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 301
2017 First official language - French 27 72
2014 First official language - English 31 237
2014 First official language - French 39 62

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 302
2017 First official language - French 28 72
2014 First official language - English 32 238
2014 First official language - French 34 62

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 302
2017 First official language - French 17 72
2014 First official language - English 16 238
2014 First official language - French 31 62

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 302
2014 First official language - English 6 238

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 302
2017 First official language - French 16 72
2014 First official language - English 17 238
2014 First official language - French 17 62

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 302
2014 First official language - English 5 238

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 302
2014 First official language - English 5 238
2014 First official language - French 9 62

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 302
2017 First official language - French 11 72
2014 First official language - English 8 238
2014 First official language - French 15 62

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 302
2017 First official language - French 8 72
2014 First official language - English 9 238

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 302
2017 First official language - French 45 72
2014 First official language - English 49 238
2014 First official language - French 42 62

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 277
2014 First official language - English 8 226
2014 First official language - French 12 57

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 277
2017 First official language - French 15 68
2014 First official language - English 13 226

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 277
2017 First official language - French 7 68
2014 First official language - English 5 226

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 277
2014 First official language - English 3 226

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 277
2014 First official language - English 5 226
2014 First official language - French 9 57

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 277
2017 First official language - French 10 68
2014 First official language - English 7 226
2014 First official language - French 8 57

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 277
2017 First official language - French 14 68
2014 First official language - English 10 226
2014 First official language - French 17 57

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 277
2017 First official language - French 16 68
2014 First official language - English 14 226
2014 First official language - French 12 57

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 277
2017 First official language - French 7 68
2014 First official language - English 10 226
2014 First official language - French 9 57

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 277
2017 First official language - French 16 68
2014 First official language - English 21 226
2014 First official language - French 27 57

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 277
2014 First official language - English 8 226
2014 First official language - French 17 57

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 277
2017 First official language - French 35 68
2014 First official language - English 46 226
2014 First official language - French 45 57

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 277
2017 First official language - French 60 68
2014 First official language - English 71 226
2014 First official language - French 59 57

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 277

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 277
2017 First official language - French 16 68
2014 First official language - English 12 226
2014 First official language - French 10 57

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 90 10 301
2017 First official language - French 89 11 72

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 19 22 4 4 23 8 57 11 3888
2017 First official language - French 19 25 21 4 2 23 7 63 8 948
2014 First official language - English 22 20 23 3 3 22 7 59 9 3174
2014 First official language - French 21 23 19 3 2 24 7 64 9 897

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 29 17 4 3 9 2 72 8 3890
2017 First official language - French 31 37 17 3 2 8 2 75 6 948
2014 First official language - English 38 30 16 3 2 8 1 76 6 3174
2014 First official language - French 34 35 17 2 2 10 1 77 4 897
2011 First official language - English 38 32 16 5 3 6 0 75 8 4283
2011 First official language - French 39 35 13 3 2 7 1 81 5 1297
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 23 18 15 23 0 1 42 39 3881
2017 First official language - French 21 20 20 17 19 0 3 42 37 946

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 27 22 13 10 0 1 55 23 3883
2017 First official language - French 25 25 26 13 9 0 2 52 22 948

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 30 16 7 4 0 4 71 12 3860
2017 First official language - French 32 26 23 10 4 0 5 61 15 945

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 22 18 14 15 1 2 51 30 3875
2017 First official language - French 22 21 20 17 15 1 3 46 34 947

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 19 10 3 3 0 9 82 7 3876
2017 First official language - French 46 25 12 4 2 1 11 80 7 944

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 30 18 8 6 0 1 68 14 3877
2017 First official language - French 37 29 18 8 5 1 1 68 13 944

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 30 18 8 4 1 3 68 13 3874
2017 First official language - French 33 31 19 10 4 2 2 67 14 944

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 30 20 10 5 1 2 64 15 3875
2017 First official language - French 30 31 22 11 4 1 2 62 16 943

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 29 16 10 5 1 2 68 15 3871
2017 First official language - French 34 31 18 11 4 1 1 66 16 943

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 31 18 9 4 1 2 68 13 3868
2017 First official language - French 35 32 19 8 3 1 2 69 11 940

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 22 10 5 2 0 3 82 7 3880
2017 First official language - French 59 23 9 4 1 0 4 86 5 943

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 13 7 3 3 1 3 87 6 3893
2017 First official language - French 67 12 8 3 4 1 5 85 7 946

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 29 11 4 3 0 2 81 8 3879
2017 First official language - French 50 27 11 5 3 0 4 81 8 945

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 20 9 5 4 0 2 82 9 3883
2017 First official language - French 60 19 9 4 4 0 4 82 9 944

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 11 4 2 1 0 28 90 4 3878
2017 First official language - French 53 11 4 2 1 0 29 90 4 946

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 7 2 1 0 7 89 3 3846
2017 First official language - French 67 14 5 1 1 0 11 92 3 945

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 15 6 3 3 1 4 88 6 3888
2017 First official language - French 70 12 5 3 3 1 7 88 7 946

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 30 10 3 2 0 3 85 5 3876
2017 First official language - French 51 27 14 3 2 1 3 80 5 943

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 33 32 11 5 0 0 51 16 3892
2017 First official language - French 21 30 33 11 3 0 1 52 15 949

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 18 37 22 13 0 1 35 28 3872
2017 First official language - French 6 17 34 24 18 0 1 42 23 943

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 41 12 6 4 3 1 77 10 3887
2017 First official language - French 37 38 14 5 2 4 0 78 7 947

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 36 15 13 9 2 1 62 22 3885
2017 First official language - French 21 44 17 10 4 2 1 68 15 947
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 16 84 3878
2017 First official language - French 14 86 946
2014 First official language - English 15 85 3168
2014 First official language - French 12 88 893

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 79 21 644
2017 First official language - French 81 19 134
2014 First official language - English 77 23 470
2014 First official language - French 75 25 105

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 28 5 7 3 0 1 85 10 508
2017 First official language - French 47 39 9 3 2 0 1 86 4 111
2014 First official language - English 51 32 7 7 2 1 0 84 9 365
2014 First official language - French 52 38 4 4 1 0 1 91 6 82
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 22 18 13 18 3 1 26 74 3893
2017 First official language - French 30 23 18 12 15 1 2 31 69 949

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 2756
2017 First official language - French 28 632

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 2756
2017 First official language - French 28 632

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 2756
2017 First official language - French 20 632

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 2756
2017 First official language - French 46 632

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 2756
2017 First official language - French 9 632

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 2756
2017 First official language - French 38 632

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 4 46 17 12 4 16 2697
2017 First official language - French 6 47 18 8 6 14 625

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 22 15 14 24 2 8 41 42 2779
2017 First official language - French 13 24 17 13 19 1 13 43 37 640

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 10 10 16 55 2 3 14 76 2775
2017 First official language - French 3 10 12 20 48 1 7 13 74 639
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