2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	53	5	5	0	91	5	133
2017	FI-01	38	56	5	0	0	95	0	18
2017	FI-02	35	63	2	0	0	98	0	51
2017	FI-03	51	34	3	11	0	86	11	35
2017	FI-04	32	55	5	9	0	86	9	22
2014	FI	49	41	6	3	2	89	5	140
2014	FI-01	59	37	4	0	0	96	0	27
2014	FI-02	47	40	7	2	4	87	5	55
2014	FI-03	45	39	5	8	3	84	11	38
2014	FI-04	50	44	6	0	0	94	0	16
2011	FI	39	52	3	5	1	91	6	153
2011	FI-01	44	53	0	3	0	97	3	34
2011	FI-02	38	48	4	11	0	86	11	56
2011	FI-03	40	52	7	0	0	93	0	42
2011	FI-04	26	63	0	0	11	89	11	19
2008	FI	37	50	4	6	3	87	8	118
2008	FI-01	48	44	4	4	0	92	4	25
2008	FI-02	34	55	2	5	5	89	9	44
2008	FI-03	32	58	5	5	0	89	5	38

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	23	4	3	0	1	1	93	3	134
2017	FI-01	47	42	5	0	0	0	5	95	0	19
2017	FI-02	74	20	4	2	0	0	0	94	2	51
2017	FI-03	77	17	0	3	0	3	0	97	3	35
2017	FI-04	73	18	5	5	0	0	0	91	5	22
2014	FI	70	21	3	3	1	1	1	93	4	140
2014	FI-01	70	22	7	0	0	0	0	93	0	27
2014	FI-02	69	18	2	5	0	2	4	92	6	55
2014	FI-03	74	16	3	3	3	3	0	92	5	38
2014	FI-04	69	31	0	0	0	0	0	100	0	16
2011	FI	78	14	3	2	0	1	2	95	2	153
2011	FI-01	85	15	0	0	0	0	0	100	0	34
2011	FI-02	77	13	4	2	0	0	5	94	2	56
2011	FI-03	76	17	2	2	0	2	0	95	2	42
2011	FI-04	74	16	5	5	0	0	0	89	5	19
2008	FI	71	19	4	3	1	1	0	91	4	118
2008	FI-01	76	12	4	8	0	0	0	88	8	25
2008	FI-02	70	20	7	0	2	0	0	91	2	44
2008	FI-03	66	24	3	5	0	3	0	92	5	38

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	14	7	7	3	1	1	83	10	134
2017	FI-01	53	21	5	11	0	5	5	82	12	19
2017	FI-02	76	12	4	4	4	0	0	88	8	51
2017	FI-03	74	9	9	9	0	0	0	83	9	35
2017	FI-04	64	9	9	9	9	0	0	73	18	22
2014	FI	66	21	4	5	3	1	1	88	8	140
2014	FI-01	59	33	4	4	0	0	0	93	4	27
2014	FI-02	69	16	0	5	4	2	4	90	10	55
2014	FI-03	68	18	3	5	5	0	0	87	11	38
2014	FI-04	63	19	13	6	0	0	0	81	6	16
2011	FI	72	14	3	7	1	0	3	89	8	153
2011	FI-01	85	9	3	3	0	0	0	94	3	34
2011	FI-02	63	16	4	9	2	0	7	85	12	56
2011	FI-03	79	10	2	7	0	0	2	90	7	42
2011	FI-04	58	26	5	5	5	0	0	84	11	19
2008	FI	64	20	5	6	3	0	2	85	9	118
2008	FI-01	80	8	0	8	0	0	4	92	8	25
2008	FI-02	59	20	11	2	5	0	2	81	7	44
2008	FI-03	61	26	0	8	5	0	0	87	13	38

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	34	4	7	2	1	0	86	9	134
2017	FI-01	52	37	5	6	0	0	0	89	6	19
2017	FI-02	55	35	2	4	4	0	0	90	8	51
2017	FI-03	66	23	3	3	3	3	0	91	6	35
2017	FI-04	32	45	9	14	0	0	0	77	14	22
2014	FI	56	30	7	4	2	0	1	87	6	140
2014	FI-01	48	44	7	0	0	0	0	93	0	27
2014	FI-02	60	22	9	4	4	0	2	83	7	55
2014	FI-03	58	29	3	8	3	0	0	87	11	38
2014	FI-04	63	25	13	0	0	0	0	88	0	16
2011	FI	45	39	5	6	5	0	0	84	10	154
2011	FI-01	41	38	12	6	3	0	0	79	9	34
2011	FI-02	48	38	4	7	4	0	0	86	11	56
2011	FI-03	49	40	5	2	5	0	0	88	7	43
2011	FI-04	37	42	0	11	11	0	0	79	21	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	43	11	15	4	1	70	19	134
2017	FI-01	21	42	27	10	0	0	63	10	19
2017	FI-02	24	43	8	20	6	0	67	25	51
2017	FI-03	40	40	3	9	6	3	82	15	35
2017	FI-04	23	50	14	14	0	0	73	14	22
2014	FI	35	39	14	6	6	0	74	12	140
2014	FI-01	37	41	19	0	4	0	78	4	27
2014	FI-02	27	45	18	5	4	0	73	9	55
2014	FI-03	47	26	5	11	11	0	74	21	38
2014	FI-04	38	44	19	0	0	0	81	0	16
2011	FI	25	49	15	10	1	0	74	11	154
2011	FI-01	29	53	6	12	0	0	82	12	34
2011	FI-02	16	52	21	9	2	0	68	11	56
2011	FI-03	33	44	16	7	0	0	77	7	43
2011	FI-04	26	53	11	11	0	0	79	11	19
2008	FI	33	36	13	14	3	0	69	18	118
2008	FI-01	28	48	8	12	4	0	76	16	25
2008	FI-02	20	39	16	23	2	0	59	25	44
2008	FI-03	45	29	11	11	5	0	74	16	38

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	43	10	5	4	0	82	9	134
2017	FI-01	10	69	16	5	0	0	79	5	19
2017	FI-02	33	41	12	6	8	0	75	13	51
2017	FI-03	57	29	9	6	0	0	86	6	35
2017	FI-04	50	41	0	5	5	0	91	9	22
2014	FI	45	42	6	4	2	1	88	6	140
2014	FI-01	37	37	15	7	0	4	77	8	27
2014	FI-02	44	42	5	5	4	0	85	9	55
2014	FI-03	53	42	3	0	3	0	95	3	38
2014	FI-04	50	50	0	0	0	0	100	0	16
2011	FI	45	41	5	5	3	0	86	8	153
2011	FI-01	32	50	9	3	6	0	82	9	34
2011	FI-02	39	41	7	7	5	0	80	13	56
2011	FI-03	64	33	0	2	0	0	98	2	42
2011	FI-04	42	42	5	11	0	0	84	11	19
2008	FI	44	41	8	4	3	0	85	8	117
2008	FI-01	50	29	4	13	4	0	79	17	24
2008	FI-02	32	55	7	2	5	0	86	7	44
2008	FI-03	55	32	11	3	0	0	87	3	38

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	32	8	10	3	79	13	134
2017	FI-01	32	32	21	16	0	64	16	19
2017	FI-02	39	35	8	14	4	74	18	51
2017	FI-03	66	20	3	9	3	86	11	35
2017	FI-04	55	36	5	0	5	91	5	22
2014	FI	49	36	8	5	3	84	8	140
2014	FI-01	41	30	19	7	4	70	11	27
2014	FI-02	40	40	7	9	4	80	13	55
2014	FI-03	58	37	3	0	3	95	3	38
2014	FI-04	75	25	0	0	0	100	0	16
2011	FI	47	41	4	5	3	88	8	153
2011	FI-01	38	38	9	9	6	76	15	34
2011	FI-02	32	57	2	5	4	89	9	56
2011	FI-03	67	28	0	5	0	95	5	43
2011	FI-04	61	28	11	0	0	89	0	18
2008	FI	47	39	5	8	1	86	8	118
2008	FI-01	52	24	12	12	0	76	12	25
2008	FI-02	41	45	2	9	2	86	11	44
2008	FI-03	50	39	5	5	0	89	5	38

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	39	8	4	1	87	5	134
2017	FI-01	37	31	21	10	0	68	10	19
2017	FI-02	47	43	6	2	2	90	4	51
2017	FI-03	66	32	0	3	0	97	3	35
2017	FI-04	45	45	9	0	0	91	0	22
2014	FI	55	34	9	1	1	89	2	140
2014	FI-01	48	44	7	0	0	93	0	27
2014	FI-02	55	36	5	2	2	91	4	55
2014	FI-03	55	32	11	3	0	87	3	38
2014	FI-04	75	19	6	0	0	94	0	16

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	41	5	6	3	0	86	9	134
2017	FI-01	26	53	5	10	5	0	79	16	19
2017	FI-02	41	41	6	8	4	0	82	12	51
2017	FI-03	63	34	0	0	3	0	97	3	35
2017	FI-04	50	36	14	0	0	0	86	0	22
2014	FI	53	31	6	7	1	1	85	9	140
2014	FI-01	56	33	4	4	0	4	92	4	27
2014	FI-02	55	31	4	9	2	0	85	11	55
2014	FI-03	50	32	5	11	3	0	82	13	38
2014	FI-04	56	38	6	0	0	0	94	0	16
2011	FI	53	32	6	5	3	0	86	8	154
2011	FI-01	59	32	9	0	0	0	91	0	34
2011	FI-02	57	29	7	5	2	0	86	7	56
2011	FI-03	53	33	7	5	2	0	86	7	43
2011	FI-04	37	47	0	11	5	0	84	16	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	26	7	10	9	1	4	73	20	134
2017	FI-01	32	21	16	11	16	0	5	55	28	19
2017	FI-02	39	33	6	14	6	0	2	74	20	51
2017	FI-03	60	11	9	3	9	3	6	78	13	35
2017	FI-04	45	41	5	5	5	0	0	86	9	22
2014	FI	40	31	9	5	7	1	6	77	13	140
2014	FI-01	37	33	11	4	7	0	7	76	12	27
2014	FI-02	42	29	9	5	5	4	5	78	12	55
2014	FI-03	39	34	3	5	13	0	5	78	19	38
2014	FI-04	50	31	13	0	0	0	6	87	0	16
2011	FI	46	27	10	8	5	1	3	76	14	154
2011	FI-01	41	32	15	3	0	0	9	81	3	34
2011	FI-02	46	27	7	9	7	2	2	76	17	56
2011	FI-03	49	26	12	7	5	0	2	76	12	43
2011	FI-04	53	26	5	11	5	0	0	79	16	19
2008	FI	39	31	8	7	8	3	4	75	15	118
2008	FI-01	32	32	8	0	12	4	12	76	14	25
2008	FI-02	32	34	14	9	5	2	5	71	15	44
2008	FI-03	45	34	3	11	5	3	0	81	16	38

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	50	9	9	4	78	13	133
2017	FI-01	5	64	16	10	5	69	16	19
2017	FI-02	24	50	12	8	6	74	14	50
2017	FI-03	37	49	9	6	0	86	6	35
2017	FI-04	45	41	0	9	5	86	14	22
2014	FI	35	48	7	7	3	83	10	140
2014	FI-01	33	48	15	0	4	81	4	27
2014	FI-02	31	47	4	15	4	78	18	55
2014	FI-03	42	47	5	3	3	89	5	38
2014	FI-04	38	50	13	0	0	88	0	16
2011	FI	32	44	8	13	3	75	16	154
2011	FI-01	24	35	15	26	0	59	26	34
2011	FI-02	30	45	9	11	5	75	16	56
2011	FI-03	35	47	7	9	2	81	12	43
2011	FI-04	47	42	0	5	5	89	11	19
2008	FI	32	45	12	9	2	78	10	117
2008	FI-01	32	36	4	24	4	68	28	25
2008	FI-02	25	55	14	5	2	80	7	44
2008	FI-03	41	38	16	5	0	78	5	37

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	39	15	11	6	1	0	67	18	133
2017	FI-01	16	37	31	16	0	0	0	53	16	19
2017	FI-02	24	42	14	14	6	0	0	66	20	50
2017	FI-03	40	37	6	6	9	3	0	79	15	35
2017	FI-04	32	41	18	5	5	0	0	73	9	22
2014	FI	36	33	12	10	9	0	0	69	19	140
2014	FI-01	33	48	15	0	4	0	0	81	4	27
2014	FI-02	42	20	13	11	15	0	0	62	25	55
2014	FI-03	32	39	11	11	8	0	0	71	18	38
2014	FI-04	38	38	6	13	6	0	0	75	19	16
2011	FI	24	42	16	12	6	0	1	67	18	154
2011	FI-01	24	44	24	9	0	0	0	68	9	34
2011	FI-02	18	39	16	13	13	0	2	58	25	56
2011	FI-03	30	40	12	16	2	0	0	70	19	43
2011	FI-04	32	53	11	0	5	0	0	84	5	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	43	9	18	3	1	70	21	133
2017	FI-01	16	42	10	32	0	0	58	32	19
2017	FI-02	26	38	12	22	2	0	64	24	50
2017	FI-03	26	51	6	9	6	3	79	15	35
2017	FI-04	36	36	9	14	5	0	73	18	22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	46	7	4	2	1	88	5	133
2017	FI-01	21	69	5	5	0	0	90	5	19
2017	FI-02	44	38	10	4	2	2	84	6	50
2017	FI-03	48	46	0	3	3	0	94	6	35
2017	FI-04	45	45	9	0	0	0	91	0	22
2014	FI	46	38	9	6	1	0	84	7	140
2014	FI-01	44	44	11	0	0	0	89	0	27
2014	FI-02	47	31	11	9	2	0	78	11	55
2014	FI-03	42	45	5	5	3	0	87	8	38
2014	FI-04	63	31	6	0	0	0	94	0	16
2011	FI	39	49	8	2	2	1	88	4	154
2011	FI-01	32	56	9	3	0	0	88	3	34
2011	FI-02	45	41	7	2	4	2	87	5	56
2011	FI-03	40	51	7	0	2	0	91	2	43
2011	FI-04	37	47	11	5	0	0	84	5	19
2008	FI	40	41	8	7	3	2	82	9	118
2008	FI-01	40	36	12	8	4	0	76	12	25
2008	FI-02	36	48	7	2	2	5	88	5	44
2008	FI-03	42	39	8	11	0	0	82	11	38

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	46	9	14	3	74	17	132
2017	FI-01	10	43	31	16	0	53	16	19
2017	FI-02	30	42	10	12	6	72	18	50
2017	FI-03	29	56	0	12	3	85	15	34
2017	FI-04	36	45	0	18	0	82	18	22

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	42	10	4	1	86	4	134
2017	FI-01	26	53	16	5	0	79	5	19
2017	FI-02	43	39	12	4	2	82	6	51
2017	FI-03	48	43	6	3	0	91	3	35
2017	FI-04	55	36	5	5	0	91	5	22
2014	FI	61	27	9	3	1	88	4	140
2014	FI-01	59	26	11	4	0	85	4	27
2014	FI-02	55	29	13	4	0	84	4	55
2014	FI-03	68	24	5	0	3	92	3	38
2014	FI-04	69	31	0	0	0	100	0	16
2011	FI	56	37	5	2	0	93	2	154
2011	FI-01	35	50	9	6	0	85	6	34
2011	FI-02	64	30	5	0	0	95	0	56
2011	FI-03	63	33	2	2	0	95	2	43
2011	FI-04	53	42	5	0	0	95	0	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	45	12	8	4	0	0	75	13	134
2017	FI-01	10	32	36	16	5	0	0	42	21	19
2017	FI-02	24	49	12	10	6	0	0	72	16	51
2017	FI-03	46	49	3	0	3	0	0	94	3	35
2017	FI-04	45	36	9	5	5	0	0	82	9	22
2014	FI	34	49	6	9	3	0	0	82	11	140
2014	FI-01	30	56	4	7	4	0	0	85	11	27
2014	FI-02	33	44	11	9	4	0	0	76	13	55
2014	FI-03	37	50	5	5	3	0	0	87	8	38
2014	FI-04	44	56	0	0	0	0	0	100	0	16
2011	FI	34	42	9	12	1	1	1	78	13	154
2011	FI-01	26	56	9	9	0	0	0	82	9	34
2011	FI-02	30	41	9	13	4	2	2	74	17	56
2011	FI-03	40	35	12	14	0	0	0	74	14	43
2011	FI-04	53	37	5	5	0	0	0	89	5	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	38	10	8	4	78	12	134
2017	FI-01	21	53	16	6	5	73	11	19
2017	FI-02	43	29	14	10	4	73	14	51
2017	FI-03	43	49	3	3	3	91	6	35
2017	FI-04	45	32	14	5	5	77	9	22
2014	FI	43	41	6	7	3	84	10	140
2014	FI-01	41	52	0	4	4	93	7	27
2014	FI-02	36	40	13	9	2	76	11	55
2014	FI-03	53	37	0	5	5	89	11	38
2014	FI-04	56	31	6	6	0	88	6	16

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	43	11	10	3	75	13	134
2017	FI-01	16	43	26	16	0	58	16	19
2017	FI-02	31	43	10	12	4	74	16	51
2017	FI-03	43	49	6	0	3	91	3	35
2017	FI-04	36	32	14	14	5	68	18	22
2014	FI	40	40	8	9	3	80	12	140
2014	FI-01	41	48	0	11	0	89	11	27
2014	FI-02	40	33	15	11	2	73	13	55
2014	FI-03	42	47	0	3	8	89	11	38
2014	FI-04	44	38	13	6	0	81	6	16
2011	FI	44	39	8	7	2	83	8	153
2011	FI-01	32	56	12	0	0	88	0	34
2011	FI-02	48	32	9	7	4	80	11	56
2011	FI-03	47	35	7	9	2	81	12	43
2011	FI-04	53	32	5	11	0	84	11	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	41	14	7	3	0	77	10	133
2017	FI-01	21	43	36	0	0	0	64	0	19
2017	FI-02	37	35	12	9	6	0	73	15	51
2017	FI-03	44	47	6	3	0	0	91	3	34
2017	FI-04	41	36	9	9	5	0	77	14	22
2014	FI	41	41	11	4	2	0	82	6	140
2014	FI-01	30	59	11	0	0	0	89	0	27
2014	FI-02	38	36	16	5	4	0	75	9	55
2014	FI-03	61	24	11	3	3	0	84	5	38
2014	FI-04	31	63	0	6	0	0	94	6	16
2011	FI	42	43	8	3	4	0	85	7	154
2011	FI-01	32	47	9	6	6	0	79	12	34
2011	FI-02	39	41	11	4	5	0	80	9	56
2011	FI-03	51	42	5	2	0	0	93	2	43
2011	FI-04	53	37	5	0	5	0	89	5	19
2008	FI	42	40	12	3	1	2	84	4	118
2008	FI-01	44	28	12	12	0	4	75	13	25
2008	FI-02	36	50	9	0	2	2	88	2	44
2008	FI-03	47	34	16	3	0	0	82	3	38

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	39	14	7	3	1	0	76	10	135
2017	FI-01	52	27	16	5	0	0	0	79	5	19
2017	FI-02	41	37	12	4	6	0	0	79	9	51
2017	FI-03	37	48	6	3	3	3	0	88	6	35
2017	FI-04	23	36	23	18	0	0	0	59	18	22
2014	FI	38	35	19	4	4	0	0	73	8	140
2014	FI-01	44	30	22	0	4	0	0	74	4	27
2014	FI-02	44	44	7	2	4	0	0	87	5	55
2014	FI-03	34	34	21	8	3	0	0	68	11	38
2014	FI-04	25	25	44	6	0	0	0	50	6	16
2011	FI	32	33	23	6	6	0	0	65	12	154
2011	FI-01	41	29	18	9	3	0	0	71	12	34
2011	FI-02	32	38	25	5	0	0	0	70	5	56
2011	FI-03	28	35	21	2	14	0	0	63	16	43
2011	FI-04	21	26	32	11	11	0	0	47	21	19
2008	FI	24	41	19	12	3	0	1	65	15	118
2008	FI-01	20	44	20	8	4	0	4	67	13	25
2008	FI-02	32	43	16	9	0	0	0	75	9	44
2008	FI-03	18	32	29	18	3	0	0	50	21	38

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	22	36	23	7	3	1	32	30	135
2017	FI-01	10	11	42	21	10	0	5	34	23	19
2017	FI-02	2	26	32	33	4	4	0	38	29	51
2017	FI-03	9	20	43	14	9	3	3	24	30	35
2017	FI-04	14	23	32	18	14	0	0	32	36	22
2014	FI	8	22	39	21	6	1	1	29	31	140
2014	FI-01	4	22	37	26	4	0	7	32	28	27
2014	FI-02	13	16	40	18	9	4	0	28	30	55
2014	FI-03	5	24	39	24	8	0	0	32	29	38
2014	FI-04	6	38	38	19	0	0	0	19	44	16
2011	FI	7	23	38	25	6	1	1	31	30	152
2011	FI-01	3	6	48	33	9	0	0	42	9	33
2011	FI-02	4	29	27	25	11	2	2	38	34	55
2011	FI-03	9	23	47	21	0	0	0	21	33	43
2011	FI-04	5	37	37	21	0	0	0	21	42	19
2008	FI	11	22	41	19	4	2	1	24	35	116
2008	FI-01	8	4	33	33	13	4	4	50	14	24
2008	FI-02	12	26	42	16	2	2	0	19	38	43
2008	FI-03	8	34	45	13	0	0	0	13	42	38

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	3	12	32	33	13	3	4	50	16	135
2017	FI-01	5	10	27	27	21	0	10	53	17	19
2017	FI-02	2	6	37	35	14	4	2	52	8	51
2017	FI-03	0	3	26	46	14	3	9	68	3	35
2017	FI-04	5	36	27	23	9	0	0	32	41	22
2014	FI	6	14	24	32	16	2	5	52	22	140
2014	FI-01	4	19	19	30	15	4	11	52	26	27
2014	FI-02	9	13	25	27	18	4	4	49	24	55
2014	FI-03	5	13	24	42	13	0	3	57	19	38
2014	FI-04	0	19	38	25	19	0	0	44	19	16
2011	FI	5	15	25	35	14	4	3	52	21	151
2011	FI-01	3	16	9	53	13	6	0	70	20	32
2011	FI-02	5	13	31	22	20	5	4	46	20	55
2011	FI-03	5	7	28	44	9	2	5	58	13	43
2011	FI-04	5	26	32	26	11	0	0	37	32	19
2008	FI	9	20	29	20	16	3	3	38	31	116
2008	FI-01	0	17	25	21	17	8	13	47	21	24
2008	FI-02	12	16	30	14	21	5	2	38	30	43
2008	FI-03	8	26	34	26	5	0	0	32	34	38

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	5	19	36	28	7	2	2	37	25	135
2017	FI-01	10	21	21	27	10	0	10	41	35	19
2017	FI-02	6	14	37	31	10	2	0	42	20	51
2017	FI-03	0	14	37	34	9	3	3	45	15	35
2017	FI-04	5	27	45	23	0	0	0	23	32	22
2014	FI	6	21	39	20	12	1	1	33	27	139
2014	FI-01	4	19	44	7	19	0	7	28	24	27
2014	FI-02	11	20	33	20	11	4	0	33	33	54
2014	FI-03	3	21	39	29	8	0	0	37	24	38
2014	FI-04	0	25	50	13	13	0	0	25	25	16
2011	FI	12	22	37	19	7	1	3	26	35	151
2011	FI-01	6	16	44	25	9	0	0	34	22	32
2011	FI-02	15	22	29	16	9	4	5	28	40	55
2011	FI-03	16	21	40	16	5	0	2	21	38	43
2011	FI-04	5	37	42	16	0	0	0	16	42	19
2008	FI	15	20	39	20	4	1	2	25	35	117
2008	FI-01	8	8	40	32	4	0	8	39	17	25
2008	FI-02	16	23	35	16	7	2	0	24	40	43
2008	FI-03	13	26	45	13	3	0	0	16	39	38

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	13	36	32	10	2	1	43	20	135
2017	FI-01	5	5	42	37	5	0	5	45	11	19
2017	FI-02	4	12	31	37	14	2	0	52	16	51
2017	FI-03	9	9	31	40	6	3	3	48	18	35
2017	FI-04	5	18	50	14	14	0	0	27	23	22
2014	FI	6	13	32	31	15	1	1	47	20	139
2014	FI-01	7	4	33	26	22	0	7	52	12	27
2014	FI-02	9	15	31	27	16	2	0	44	24	55
2014	FI-03	3	11	41	35	11	0	0	46	14	37
2014	FI-04	0	25	25	44	6	0	0	50	25	16
2011	FI	7	18	35	28	9	1	3	38	26	151
2011	FI-01	6	13	28	38	13	3	0	52	19	32
2011	FI-02	5	20	32	23	14	0	5	40	26	56
2011	FI-03	12	16	37	28	2	0	5	32	29	43
2011	FI-04	0	28	44	28	0	0	0	28	28	18
2008	FI	4	20	30	30	12	1	2	44	25	115
2008	FI-01	4	0	30	30	22	4	9	60	5	23
2008	FI-02	2	26	23	35	14	0	0	49	28	43
2008	FI-03	8	24	37	26	5	0	0	32	32	38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	23	33	18	9	2	1	27	38	135
2017	FI-01	0	27	37	21	10	0	5	33	28	19
2017	FI-02	14	22	29	22	12	2	0	34	36	51
2017	FI-03	11	17	40	20	6	3	3	27	30	35
2017	FI-04	27	23	32	9	9	0	0	18	50	22
2014	FI	14	19	31	19	11	3	2	32	35	140
2014	FI-01	7	19	26	26	15	0	7	44	28	27
2014	FI-02	15	22	27	18	11	7	0	31	39	55
2014	FI-03	13	21	34	18	11	0	3	30	35	38
2014	FI-04	19	13	50	6	13	0	0	19	31	16
2011	FI	11	20	37	23	6	1	2	30	32	152
2011	FI-01	9	16	25	38	6	3	3	47	27	32
2011	FI-02	11	18	34	23	11	0	4	35	30	56
2011	FI-03	16	21	49	12	2	0	0	14	37	43
2011	FI-04	5	26	42	26	0	0	0	26	32	19
2008	FI	16	18	29	22	10	2	3	34	35	116
2008	FI-01	8	0	25	29	21	8	8	60	10	24
2008	FI-02	16	23	26	21	12	0	2	33	40	43
2008	FI-03	21	18	37	21	3	0	0	24	39	38

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	5	13	31	30	15	2	4	48	20	135
2017	FI-01	5	27	21	21	21	0	5	44	34	19
2017	FI-02	4	12	34	33	14	2	2	49	16	51
2017	FI-03	3	6	23	46	11	3	9	65	10	35
2017	FI-04	5	23	41	18	14	0	0	32	27	22
2014	FI	9	9	31	28	17	1	5	48	19	140
2014	FI-01	7	15	30	22	15	0	11	42	25	27
2014	FI-02	9	11	35	24	16	2	4	42	21	55
2014	FI-03	5	5	29	42	13	0	5	58	11	38
2014	FI-04	13	0	31	25	31	0	0	56	13	16
2011	FI	7	16	34	30	9	2	3	41	24	152
2011	FI-01	9	16	38	25	6	6	0	33	27	32
2011	FI-02	9	18	32	27	11	2	2	39	28	56
2011	FI-03	2	12	28	42	9	0	7	55	15	43
2011	FI-04	5	16	47	26	5	0	0	32	21	19
2008	FI	14	24	31	19	9	3	2	29	39	117
2008	FI-01	13	17	29	13	17	8	4	33	33	24
2008	FI-02	11	30	25	18	11	2	2	31	43	44
2008	FI-03	16	29	32	21	3	0	0	24	45	38

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	4	22	46	18	6	2	3	25	27	134
2017	FI-01	0	27	37	21	5	0	10	29	30	19
2017	FI-02	6	28	37	20	8	2	0	28	34	51
2017	FI-03	3	6	57	17	9	3	6	28	9	35
2017	FI-04	10	14	57	19	0	0	0	19	24	21
2014	FI	9	14	40	23	10	1	3	34	24	140
2014	FI-01	4	15	44	7	19	0	11	29	21	27
2014	FI-02	15	13	36	22	9	4	2	33	29	55
2014	FI-03	3	16	45	32	5	0	0	37	18	38
2014	FI-04	6	19	31	38	6	0	0	44	25	16

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	13	6	6	4	0	1	83	11	135
2017	FI-01	47	21	10	0	10	0	10	77	12	19
2017	FI-02	80	10	0	6	4	0	0	90	10	51
2017	FI-03	71	12	6	11	0	0	0	83	11	35
2017	FI-04	64	14	9	5	9	0	0	77	14	22
2014	FI	69	16	2	5	4	1	3	89	9	140
2014	FI-01	78	7	4	0	11	0	0	85	11	27
2014	FI-02	65	20	0	5	2	2	5	92	8	55
2014	FI-03	68	18	3	5	3	0	3	89	8	38
2014	FI-04	69	19	6	6	0	0	0	88	6	16
2011	FI	67	18	4	4	2	1	5	90	6	154
2011	FI-01	71	21	6	3	0	0	0	91	3	34
2011	FI-02	66	13	4	5	4	2	7	86	10	56
2011	FI-03	72	14	5	2	0	0	7	93	3	43
2011	FI-04	53	37	0	5	5	0	0	89	11	19
2008	FI	57	19	3	8	5	1	7	83	14	119
2008	FI-01	64	32	0	0	4	0	0	96	4	25
2008	FI-02	57	11	9	9	2	0	11	77	13	44
2008	FI-03	54	21	0	8	8	3	8	83	17	39

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	28	15	16	7	2	6	59	25	135
2017	FI-01	21	37	21	10	5	0	5	61	16	19
2017	FI-02	28	26	10	16	14	2	6	57	32	51
2017	FI-03	28	34	11	17	0	3	6	69	19	35
2017	FI-04	32	27	18	9	5	0	9	65	15	22
2014	FI	29	33	14	11	9	3	2	65	20	140
2014	FI-01	26	44	11	11	4	0	4	73	15	27
2014	FI-02	31	25	11	7	16	7	2	62	26	55
2014	FI-03	29	32	16	16	5	0	3	62	22	38
2014	FI-04	38	38	19	6	0	0	0	75	6	16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	34	14	10	4	1	1	72	14	134
2017	FI-01	21	47	16	10	0	0	5	72	11	19
2017	FI-02	37	29	8	14	10	2	0	68	24	51
2017	FI-03	48	32	11	9	0	0	0	80	9	35
2017	FI-04	36	32	23	5	5	0	0	68	9	22
2014	FI	40	37	9	6	6	1	0	78	12	140
2014	FI-01	44	41	11	0	0	4	0	88	0	27
2014	FI-02	35	36	11	7	11	0	0	71	18	55
2014	FI-03	39	39	5	8	5	3	0	81	14	38
2014	FI-04	56	38	0	6	0	0	0	94	6	16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	40	14	19	3	1	1	62	23	134
2017	FI-01	26	36	22	10	5	0	0	62	16	19
2017	FI-02	23	37	8	22	6	2	2	63	29	51
2017	FI-03	17	49	11	23	0	0	0	66	23	35
2017	FI-04	29	38	19	14	0	0	0	67	14	21
2014	FI	27	40	15	11	5	2	0	69	16	140
2014	FI-01	22	44	19	4	4	7	0	72	8	27
2014	FI-02	31	36	7	15	9	2	0	69	24	55
2014	FI-03	24	42	18	13	3	0	0	66	16	38
2014	FI-04	38	44	13	6	0	0	0	81	6	16
2011	FI	24	42	14	12	6	1	1	67	18	153
2011	FI-01	15	48	21	6	3	3	3	68	10	33
2011	FI-02	39	20	13	13	13	2	2	61	26	56
2011	FI-03	19	51	12	16	2	0	0	70	19	43
2011	FI-04	5	68	16	11	0	0	0	74	11	19
2008	FI	31	33	17	10	8	1	0	64	19	118
2008	FI-01	33	38	17	4	8	0	0	71	13	24
2008	FI-02	25	25	20	14	14	2	0	51	28	44
2008	FI-03	31	38	15	13	3	0	0	69	15	39

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	28	11	9	11	9	1	65	23	134
2017	FI-01	26	21	21	21	5	5	0	50	28	19
2017	FI-02	28	24	12	10	16	9	2	58	29	51
2017	FI-03	37	28	6	6	9	15	0	77	17	35
2017	FI-04	36	45	9	0	5	0	5	86	5	22
2014	FI	28	35	10	14	9	4	0	66	24	140
2014	FI-01	22	37	19	7	7	7	0	64	16	27
2014	FI-02	18	31	9	18	16	7	0	53	37	55
2014	FI-03	37	34	8	18	3	0	0	71	21	38
2014	FI-04	50	50	0	0	0	0	0	100	0	16
2011	FI	31	32	9	11	9	6	1	68	22	152
2011	FI-01	27	12	21	15	15	9	0	43	33	33
2011	FI-02	34	25	7	11	14	7	2	65	27	56
2011	FI-03	35	42	5	12	2	2	2	80	15	43
2011	FI-04	17	72	6	0	0	6	0	94	0	18
2008	FI	27	31	15	13	9	4	0	61	23	118
2008	FI-01	25	33	13	4	21	4	0	61	26	24
2008	FI-02	25	20	25	11	9	9	0	50	23	44
2008	FI-03	28	41	8	18	5	0	0	69	23	39

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	23	14	24	15	15	4	35	47	135
2017	FI-01	5	27	16	21	10	10	10	40	40	19
2017	FI-02	10	16	12	20	20	19	4	33	51	51
2017	FI-03	3	34	11	28	9	15	0	43	43	35
2017	FI-04	5	27	18	23	14	9	5	37	42	22
2014	FI	7	28	18	20	12	11	4	41	38	140
2014	FI-01	4	48	7	19	4	19	0	64	27	27
2014	FI-02	9	15	15	18	22	16	5	30	51	55
2014	FI-03	8	29	18	24	11	5	5	41	38	38
2014	FI-04	6	31	38	25	0	0	0	38	25	16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	48	7	6	1	1	85	7	134
2017	FI-01	26	58	5	10	0	0	84	10	19
2017	FI-02	41	45	4	6	4	0	86	10	51
2017	FI-03	37	51	3	6	0	3	91	6	35
2017	FI-04	45	41	9	5	0	0	86	5	22
2014	FI	36	44	11	5	3	1	81	8	140
2014	FI-01	26	63	7	0	0	4	92	0	27
2014	FI-02	42	33	15	5	5	0	75	11	55
2014	FI-03	34	45	8	11	3	0	79	13	38
2014	FI-04	44	50	6	0	0	0	94	0	16

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	37	10	9	3	1	78	12	134
2017	FI-01	27	39	22	12	0	0	66	12	18
2017	FI-02	35	47	6	8	4	0	82	12	51
2017	FI-03	57	26	6	6	3	3	85	9	35
2017	FI-04	41	27	14	14	5	0	68	18	22
2014	FI	39	41	9	5	6	1	80	11	140
2014	FI-01	41	52	4	0	4	0	93	4	27
2014	FI-02	36	44	4	7	5	4	83	13	55
2014	FI-03	37	37	16	3	8	0	74	11	38
2014	FI-04	50	31	6	6	6	0	81	13	16
2011	FI	29	48	10	9	3	1	78	13	153
2011	FI-01	30	58	3	9	0	0	88	9	33
2011	FI-02	27	46	14	5	5	2	75	11	56
2011	FI-03	33	42	9	12	5	0	74	16	43
2011	FI-04	26	53	11	11	0	0	79	11	19
2008	FI	22	41	22	9	5	1	64	14	119
2008	FI-01	20	52	16	8	4	0	72	12	25
2008	FI-02	23	30	32	7	7	2	53	14	44
2008	FI-03	26	44	13	15	3	0	69	18	39

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	35	10	6	3	2	0	81	9	134
2017	FI-01	5	78	11	5	0	0	0	84	5	18
2017	FI-02	47	35	10	2	6	0	0	82	8	51
2017	FI-03	54	26	6	6	3	6	0	85	9	35
2017	FI-04	59	14	14	14	0	0	0	73	14	22
2014	FI	46	31	9	7	5	2	0	79	12	140
2014	FI-01	48	41	4	7	0	0	0	89	7	27
2014	FI-02	42	36	4	7	5	5	0	83	13	55
2014	FI-03	47	26	13	5	8	0	0	74	13	38
2014	FI-04	56	19	13	6	6	0	0	75	13	16
2011	FI	43	32	11	6	7	1	1	76	13	152
2011	FI-01	31	47	6	3	13	0	0	78	16	32
2011	FI-02	48	23	13	4	9	2	2	74	13	56
2011	FI-03	40	33	12	12	5	0	0	72	16	43
2011	FI-04	53	32	11	0	0	5	0	89	0	19
2008	FI	42	28	17	5	6	3	0	72	11	119
2008	FI-01	20	56	20	0	0	4	0	79	0	25
2008	FI-02	45	23	14	7	7	5	0	71	14	44
2008	FI-03	46	21	18	8	8	0	0	67	15	39

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	35	6	10	4	0	79	15	134
2017	FI-01	27	39	11	23	0	0	66	23	18
2017	FI-02	47	35	2	10	6	0	82	16	51
2017	FI-03	46	40	3	9	3	0	86	11	35
2017	FI-04	50	23	14	5	9	0	73	14	22
2014	FI	40	34	11	8	6	1	75	14	140
2014	FI-01	48	44	4	4	0	0	93	4	27
2014	FI-02	36	40	9	5	7	2	78	13	55
2014	FI-03	37	26	16	11	11	0	63	21	38
2014	FI-04	50	25	13	13	0	0	75	13	16
2011	FI	41	36	8	10	5	0	77	15	153
2011	FI-01	39	33	15	9	3	0	73	12	33
2011	FI-02	43	39	4	7	7	0	82	14	56
2011	FI-03	35	30	12	16	7	0	65	23	43
2011	FI-04	53	42	0	5	0	0	95	5	19
2008	FI	36	38	13	9	4	0	74	13	119
2008	FI-01	24	60	8	8	0	0	84	8	25
2008	FI-02	34	36	16	7	7	0	70	14	44
2008	FI-03	41	28	13	15	3	0	69	18	39

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	14	5	4	0	0	2	91	4	135
2017	FI-01	47	37	5	0	0	0	10	94	0	19
2017	FI-02	82	8	6	4	0	0	0	90	4	51
2017	FI-03	77	11	9	0	0	0	3	91	0	35
2017	FI-04	82	9	0	9	0	0	0	91	9	22
2014	FI	74	13	3	3	5	0	2	89	8	140
2014	FI-01	70	22	0	0	7	0	0	93	7	27
2014	FI-02	76	15	0	4	2	0	4	94	6	55
2014	FI-03	74	5	5	5	8	0	3	81	14	38
2014	FI-04	75	13	6	0	6	0	0	88	6	16
2011	FI	71	18	3	1	1	0	6	94	2	153
2011	FI-01	73	18	9	0	0	0	0	91	0	33
2011	FI-02	70	18	0	0	4	0	9	96	4	56
2011	FI-03	74	14	2	2	0	0	7	95	3	43
2011	FI-04	68	26	5	0	0	0	0	95	0	19
2008	FI	70	12	4	3	3	1	7	89	7	115
2008	FI-01	67	25	4	0	4	0	0	92	4	24
2008	FI-02	67	7	7	2	5	0	12	84	8	43
2008	FI-03	71	11	3	5	0	3	8	91	6	38

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	24	7	9	2	1	2	81	12	134
2017	FI-01	26	32	21	16	0	0	5	61	17	19
2017	FI-02	65	12	6	12	2	4	0	79	14	51
2017	FI-03	66	26	0	0	3	0	6	97	3	35
2017	FI-04	36	50	5	9	0	0	0	86	9	22
2014	FI	61	20	6	4	4	3	2	86	8	140
2014	FI-01	63	33	0	0	0	0	4	100	0	27
2014	FI-02	58	16	11	4	5	4	2	79	10	55
2014	FI-03	63	18	0	8	5	3	3	86	14	38
2014	FI-04	75	13	6	0	0	6	0	93	0	16
2011	FI	58	25	7	5	4	0	1	84	9	153
2011	FI-01	50	35	6	9	0	0	0	85	9	34
2011	FI-02	63	20	5	5	5	0	2	84	11	56
2011	FI-03	62	21	10	5	2	0	0	83	7	42
2011	FI-04	58	32	5	0	5	0	0	89	5	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	29	7	9	2	83	11	133
2017	FI-01	36	37	16	11	0	73	11	19
2017	FI-02	54	24	8	12	2	78	14	50
2017	FI-03	63	29	0	6	3	91	9	35
2017	FI-04	64	32	0	5	0	95	5	22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	25	16	2	3	79	5	134
2017	FI-01	31	42	21	6	0	73	6	19
2017	FI-02	67	13	14	2	4	80	6	51
2017	FI-03	51	34	6	3	6	86	9	35
2017	FI-04	59	14	27	0	0	73	0	22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	26	12	5	5	77	11	133
2017	FI-01	26	42	21	10	0	68	10	19
2017	FI-02	55	25	10	4	6	80	10	51
2017	FI-03	60	29	3	3	6	89	9	35
2017	FI-04	52	10	19	10	10	62	19	21
2014	FI	51	29	9	6	6	79	12	140
2014	FI-01	59	30	4	7	0	89	7	27
2014	FI-02	44	33	9	5	9	76	15	55
2014	FI-03	50	32	8	3	8	82	11	38
2014	FI-04	69	13	6	13	0	81	13	16

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	29	27	8	2	2	4	61	10	52
2017	FI-03	32	42	26	0	0	0	0	74	0	19
2017	FI-04	32	14	27	14	0	5	9	53	16	22
2014	FI	23	36	23	7	4	4	4	63	12	56
2014	FI-03	22	44	19	7	4	0	4	69	12	27
2014	FI-04	20	40	20	13	0	0	7	64	14	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	45	13	9	4	4	74	13	134
2017	FI-01	5	58	16	10	11	0	63	21	19
2017	FI-02	29	39	16	6	6	4	71	12	51
2017	FI-03	34	43	9	9	0	6	82	9	35
2017	FI-04	32	55	9	5	0	0	86	5	22
2014	FI	30	41	12	9	3	4	75	13	140
2014	FI-01	22	52	15	4	0	7	80	4	27
2014	FI-02	31	36	9	11	5	7	73	18	55
2014	FI-03	29	42	11	16	3	0	71	18	38
2014	FI-04	44	44	13	0	0	0	88	0	16
2011	FI	21	38	19	8	6	7	64	15	154
2011	FI-01	24	41	18	3	15	0	65	18	34
2011	FI-02	23	36	18	11	4	9	65	16	56
2011	FI-03	14	37	26	12	2	9	56	15	43
2011	FI-04	32	42	11	5	0	11	82	6	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	45	21	8	5	2	0	66	13	134
2017	FI-01	11	42	31	11	5	0	0	53	16	19
2017	FI-02	20	47	18	4	10	2	0	68	14	51
2017	FI-03	28	48	17	0	3	3	0	79	3	35
2017	FI-04	23	41	23	14	0	0	0	64	14	22
2014	FI	28	36	20	11	4	1	0	64	15	140
2014	FI-01	22	44	11	11	4	7	0	72	16	27
2014	FI-02	29	31	25	11	4	0	0	60	15	55
2014	FI-03	26	39	16	11	8	0	0	66	18	38
2014	FI-04	38	31	25	6	0	0	0	69	6	16
2011	FI	16	43	19	15	5	1	1	60	21	154
2011	FI-01	18	41	21	15	6	0	0	59	21	34
2011	FI-02	18	41	14	16	5	4	2	62	23	56
2011	FI-03	9	44	23	19	5	0	0	53	23	43
2011	FI-04	21	53	21	5	0	0	0	74	5	19
2008	FI	15	39	23	10	8	5	0	58	19	119
2008	FI-01	12	56	24	0	4	4	0	71	4	25
2008	FI-02	16	34	30	5	9	7	0	54	15	44
2008	FI-03	15	33	18	21	8	5	0	51	30	39

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	36	21	16	9	4	0	52	26	134
2017	FI-01	16	37	26	0	16	5	0	55	17	19
2017	FI-02	14	35	18	20	10	3	0	51	31	51
2017	FI-03	17	43	20	9	6	6	0	64	15	35
2017	FI-04	14	36	23	23	5	0	0	50	27	22
2014	FI	19	36	22	17	4	2	0	55	22	140
2014	FI-01	22	37	11	19	7	4	0	62	27	27
2014	FI-02	18	38	24	15	2	4	0	58	17	55
2014	FI-03	16	32	29	16	8	0	0	47	24	38
2014	FI-04	25	38	19	19	0	0	0	63	19	16
2011	FI	10	40	19	18	6	7	1	54	25	154
2011	FI-01	9	38	18	18	6	12	0	53	27	34
2011	FI-02	11	39	18	16	5	9	2	56	24	56
2011	FI-03	9	37	21	21	7	5	0	49	29	43
2011	FI-04	16	53	16	16	0	0	0	68	16	19
2008	FI	10	36	19	18	10	6	0	49	30	119
2008	FI-01	12	40	28	0	8	12	0	59	9	25
2008	FI-02	11	32	18	16	14	9	0	48	33	44
2008	FI-03	8	33	18	33	8	0	0	41	41	39

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	34	23	12	13	2	51	25	134
2017	FI-01	5	42	21	16	17	0	47	32	19
2017	FI-02	10	37	29	10	12	2	48	22	51
2017	FI-03	23	37	17	11	9	3	62	21	35
2017	FI-04	32	27	23	14	5	0	59	18	22
2014	FI	22	31	19	13	9	6	56	23	140
2014	FI-01	19	37	26	7	7	4	58	15	27
2014	FI-02	27	25	15	13	7	13	60	23	55
2014	FI-03	18	32	13	18	16	3	51	35	38
2014	FI-04	25	31	38	6	0	0	56	6	16
2011	FI	12	31	21	19	8	10	47	29	154
2011	FI-01	15	24	26	12	15	9	42	29	34
2011	FI-02	11	32	23	13	9	13	49	24	56
2011	FI-03	7	35	16	35	2	5	44	39	43
2011	FI-04	21	32	21	11	0	16	63	13	19
2008	FI	10	32	18	16	13	12	48	32	119
2008	FI-01	8	40	24	8	8	12	55	18	25
2008	FI-02	9	27	14	16	14	20	46	37	44
2008	FI-03	10	36	15	21	15	3	47	37	39

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	34	21	19	9	2	50	28	134
2017	FI-01	10	36	21	21	11	0	47	32	19
2017	FI-02	14	35	16	20	12	4	51	33	51
2017	FI-03	26	37	17	11	6	3	65	18	35
2017	FI-04	9	32	32	23	5	0	41	27	22
2014	FI	18	42	19	11	7	3	62	19	140
2014	FI-01	15	52	19	7	4	4	69	12	27
2014	FI-02	18	42	18	11	5	5	63	17	55
2014	FI-03	16	34	21	13	16	0	50	29	38
2014	FI-04	25	50	13	13	0	0	75	13	16
2011	FI	11	41	22	18	5	4	54	23	154
2011	FI-01	6	47	26	12	6	3	55	18	34
2011	FI-02	16	36	25	13	4	7	56	17	56
2011	FI-03	9	42	12	30	5	2	52	36	43
2011	FI-04	11	42	32	16	0	0	53	16	19
2008	FI	12	39	21	18	7	3	53	26	119
2008	FI-01	8	60	20	8	0	4	71	8	25
2008	FI-02	14	27	27	20	7	5	43	29	44
2008	FI-03	13	36	15	26	10	0	49	36	39

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	43	16	11	5	1	68	16	134
2017	FI-01	10	53	16	11	10	0	63	21	19
2017	FI-02	33	35	14	10	6	2	70	16	51
2017	FI-03	26	49	17	6	3	0	74	9	35
2017	FI-04	23	45	14	18	0	0	68	18	22
2014	FI	33	43	11	9	4	0	76	13	140
2014	FI-01	19	59	11	4	7	0	78	11	27
2014	FI-02	42	33	15	9	2	0	75	11	55
2014	FI-03	26	45	11	16	3	0	71	18	38
2014	FI-04	44	44	6	0	6	0	88	6	16
2011	FI	23	48	17	7	4	1	72	11	154
2011	FI-01	18	59	15	6	3	0	76	9	34
2011	FI-02	30	38	18	5	7	2	69	13	56
2011	FI-03	21	44	21	9	2	2	67	12	43
2011	FI-04	16	68	11	5	0	0	84	5	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	45	14	4	1	3	80	5	134
2017	FI-01	27	47	16	11	0	0	73	11	19
2017	FI-02	31	47	10	4	4	4	82	8	51
2017	FI-03	37	37	17	3	0	6	79	3	35
2017	FI-04	45	41	14	0	0	0	86	0	22
2014	FI	41	41	12	1	0	4	86	1	140
2014	FI-01	37	48	15	0	0	0	85	0	27
2014	FI-02	45	36	4	4	0	11	92	4	55
2014	FI-03	37	45	18	0	0	0	82	0	38
2014	FI-04	44	44	13	0	0	0	88	0	16
2011	FI	32	48	10	5	2	4	83	7	154
2011	FI-01	26	50	9	6	3	6	81	9	34
2011	FI-02	34	43	13	2	2	7	83	4	56
2011	FI-03	40	44	9	5	2	0	84	7	43
2011	FI-04	16	68	5	11	0	0	84	11	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	40	13	9	5	3	1	73	14	134
2017	FI-01	16	47	16	11	11	0	0	62	22	19
2017	FI-02	31	39	14	4	6	4	2	75	10	51
2017	FI-03	37	40	9	9	0	6	0	82	9	35
2017	FI-04	36	41	9	9	5	0	0	77	14	22
2014	FI	34	44	12	5	2	2	1	80	7	140
2014	FI-01	30	59	7	0	4	0	0	89	4	27
2014	FI-02	36	38	9	5	2	5	4	82	8	55
2014	FI-03	26	45	16	11	3	0	0	71	13	38
2014	FI-04	50	38	13	0	0	0	0	88	0	16
2011	FI	26	40	16	9	3	5	1	70	13	154
2011	FI-01	24	41	12	18	3	0	3	67	21	34
2011	FI-02	21	38	20	4	5	13	0	67	10	56
2011	FI-03	35	37	14	9	0	2	2	76	10	43
2011	FI-04	26	53	16	5	0	0	0	79	5	19
2008	FI	23	38	15	13	6	6	0	65	20	117
2008	FI-01	21	38	13	17	8	4	0	61	26	24
2008	FI-02	16	34	18	11	9	11	0	56	23	44
2008	FI-03	24	47	13	13	0	3	0	73	14	38

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	38	15	13	2	2	0	69	16	134
2017	FI-01	16	42	16	22	5	0	0	57	27	19
2017	FI-02	32	37	14	13	2	2	0	70	16	51
2017	FI-03	37	40	14	6	0	3	0	79	6	35
2017	FI-04	32	41	9	14	0	5	0	76	14	22
2014	FI	35	37	15	6	4	2	1	74	10	140
2014	FI-01	30	37	19	4	4	7	0	72	8	27
2014	FI-02	29	38	20	4	5	2	2	70	9	55
2014	FI-03	37	37	11	13	3	0	0	74	16	38
2014	FI-04	63	31	0	6	0	0	0	94	6	16
2011	FI	12	40	19	12	6	7	3	58	21	154
2011	FI-01	15	38	18	12	12	3	3	56	25	34
2011	FI-02	11	34	16	14	7	14	4	54	26	56
2011	FI-03	16	35	26	12	5	5	2	55	18	43
2011	FI-04	5	74	21	0	0	0	0	79	0	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	31	18	13	13	7	1	53	27	134
2017	FI-01	10	31	26	11	16	5	0	44	29	19
2017	FI-02	14	35	18	9	20	4	0	51	30	51
2017	FI-03	31	31	11	9	6	12	0	71	16	35
2017	FI-04	23	27	23	18	0	5	5	55	20	22
2014	FI	17	27	16	11	13	13	3	53	29	140
2014	FI-01	7	26	26	4	15	22	0	43	24	27
2014	FI-02	22	24	9	11	15	15	5	57	32	55
2014	FI-03	16	29	18	13	13	8	3	50	29	38
2014	FI-04	25	31	13	19	6	6	0	60	27	16
2011	FI	7	20	24	18	10	18	5	34	35	153
2011	FI-01	9	15	47	6	9	15	0	28	17	34
2011	FI-02	7	24	13	16	13	22	5	43	40	55
2011	FI-03	7	16	19	26	9	16	7	30	45	43
2011	FI-04	0	32	26	21	0	16	5	40	27	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	63	17	10	7	2	1	81	9	134
2017	FI-01	47	16	21	5	0	10	71	6	19
2017	FI-02	70	18	4	2	6	0	88	8	51
2017	FI-03	63	17	11	9	0	0	80	9	35
2017	FI-04	64	9	14	14	0	0	73	14	22
2014	FI	56	23	11	5	3	2	80	8	140
2014	FI-01	59	30	7	0	4	0	89	4	27
2014	FI-02	58	18	11	7	2	4	79	9	55
2014	FI-03	50	26	13	5	3	3	78	8	38
2014	FI-04	63	13	13	6	6	0	75	13	16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	18	7	4	1	0	1	88	5	134
2017	FI-01	47	21	21	5	0	0	5	73	5	19
2017	FI-02	80	8	6	4	2	0	0	88	6	51
2017	FI-03	68	20	9	3	0	0	0	89	3	35
2017	FI-04	68	32	0	0	0	0	0	100	0	22
2014	FI	62	24	6	1	2	2	3	90	4	140
2014	FI-01	74	22	4	0	0	0	0	96	0	27
2014	FI-02	64	16	5	2	4	4	5	88	6	55
2014	FI-03	55	32	5	3	0	3	3	92	3	38
2014	FI-04	63	25	6	0	6	0	0	88	6	16
2011	FI	63	21	8	1	1	1	5	89	3	153
2011	FI-01	61	30	9	0	0	0	0	91	0	33
2011	FI-02	66	16	5	2	4	2	5	88	6	56
2011	FI-03	63	19	7	2	0	0	9	90	3	43
2011	FI-04	58	26	11	0	0	0	5	89	0	19
2008	FI	64	20	6	3	3	4	0	88	6	118
2008	FI-01	76	12	4	4	0	4	0	92	4	25
2008	FI-02	57	25	7	5	5	2	0	84	9	44
2008	FI-03	61	18	8	0	5	8	0	86	6	38

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	32	15	14	10	2	0	60	25	133
2017	FI-01	27	34	17	16	5	0	0	61	22	18
2017	FI-02	35	26	16	6	14	3	0	63	20	51
2017	FI-03	26	28	23	20	0	3	0	56	21	35
2017	FI-04	14	55	0	18	14	0	0	68	32	22
2014	FI	38	34	11	7	9	1	0	73	16	140
2014	FI-01	41	44	4	4	7	0	0	85	11	27
2014	FI-02	42	22	15	7	11	4	0	66	19	55
2014	FI-03	29	42	8	13	8	0	0	71	21	38
2014	FI-04	44	50	6	0	0	0	0	94	0	16
2011	FI	31	32	16	12	8	1	0	63	20	154
2011	FI-01	35	29	12	12	12	0	0	65	24	34
2011	FI-02	21	34	20	13	13	0	0	55	25	56
2011	FI-03	44	28	14	9	2	2	0	74	12	43
2011	FI-04	21	47	21	11	0	0	0	68	11	19
2008	FI	25	42	13	10	10	0	1	67	21	118
2008	FI-01	24	40	16	8	12	0	0	64	20	25
2008	FI-02	18	43	16	9	11	0	2	63	21	44
2008	FI-03	29	42	5	16	8	0	0	71	24	38

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	24	15	10	22	2	1	51	34	134
2017	FI-01	16	26	16	21	21	0	0	42	42	19
2017	FI-02	18	33	14	12	22	2	0	52	34	51
2017	FI-03	43	11	17	6	17	3	3	58	24	35
2017	FI-04	36	23	14	9	18	0	0	59	27	22
2014	FI	29	26	12	14	14	2	1	58	30	140
2014	FI-01	30	30	15	4	15	4	4	64	20	27
2014	FI-02	25	24	9	18	20	2	2	51	40	55
2014	FI-03	24	29	16	18	11	3	0	54	30	38
2014	FI-04	56	31	6	6	0	0	0	88	6	16
2011	FI	22	29	10	16	21	2	1	52	38	154
2011	FI-01	15	32	9	18	24	3	0	48	42	34
2011	FI-02	23	21	11	16	27	0	2	45	44	56
2011	FI-03	23	33	9	12	21	2	0	57	33	43
2011	FI-04	32	37	11	11	5	5	0	72	17	19
2008	FI	30	30	6	15	19	1	0	60	34	118
2008	FI-01	28	32	0	20	20	0	0	60	40	25
2008	FI-02	18	36	11	9	23	2	0	56	33	44
2008	FI-03	42	18	5	24	11	0	0	61	34	38

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	37	15	10	7	4	1	66	18	134
2017	FI-01	10	43	21	21	0	5	0	56	22	19
2017	FI-02	22	37	16	10	10	6	0	63	21	51
2017	FI-03	34	34	17	6	3	3	3	73	9	35
2017	FI-04	41	36	9	5	5	5	0	81	10	22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	36	13	4	4	2	79	8	134
2017	FI-01	26	36	16	16	5	0	62	21	19
2017	FI-02	45	32	14	2	4	4	79	6	51
2017	FI-03	51	37	9	0	0	3	91	0	35
2017	FI-04	45	41	14	0	0	0	86	0	22
2014	FI	42	42	7	4	3	1	86	7	140
2014	FI-01	37	48	11	4	0	0	85	4	27
2014	FI-02	47	36	4	4	5	4	87	9	55
2014	FI-03	34	53	5	5	3	0	87	8	38
2014	FI-04	56	38	6	0	0	0	94	0	16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	40	12	7	2	0	79	9	134
2017	FI-01	32	47	21	0	0	0	79	0	19
2017	FI-02	41	32	16	6	6	0	72	12	51
2017	FI-03	43	46	6	6	0	0	89	6	35
2017	FI-04	50	41	5	5	0	0	91	5	22
2014	FI	41	41	9	4	3	2	84	7	140
2014	FI-01	33	56	7	0	0	4	92	0	27
2014	FI-02	42	36	11	2	5	4	81	8	55
2014	FI-03	37	45	8	8	3	0	82	11	38
2014	FI-04	63	31	6	0	0	0	94	0	16
2011	FI	29	44	16	4	4	5	76	8	154
2011	FI-01	29	47	12	3	6	3	79	9	34
2011	FI-02	29	38	14	5	5	9	73	12	56
2011	FI-03	28	49	19	0	2	2	79	2	43
2011	FI-04	32	42	21	5	0	0	74	5	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	35	12	5	1	0	1	83	5	133
2017	FI-01	36	48	16	0	0	0	0	84	0	19
2017	FI-02	49	31	10	6	2	0	2	82	8	51
2017	FI-03	57	34	9	0	0	0	0	91	0	35
2017	FI-04	52	33	10	5	0	0	0	86	5	21
2014	FI	53	35	7	3	2	0	0	88	5	140
2014	FI-01	52	41	7	0	0	0	0	93	0	27
2014	FI-02	55	36	4	2	4	0	0	91	5	55
2014	FI-03	47	37	5	8	3	0	0	84	11	38
2014	FI-04	69	19	13	0	0	0	0	88	0	16
2011	FI	40	44	10	3	1	1	1	85	5	154
2011	FI-01	41	35	18	0	3	3	0	79	3	34
2011	FI-02	45	39	5	5	2	2	2	87	7	56
2011	FI-03	33	51	14	2	0	0	0	84	2	43
2011	FI-04	42	53	5	0	0	0	0	95	0	19
2008	FI	40	37	10	8	4	1	0	78	12	118
2008	FI-01	38	42	8	4	8	0	0	79	13	24
2008	FI-02	36	36	7	14	5	2	0	74	19	44
2008	FI-03	44	33	18	5	0	0	0	77	5	39

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	30	17	7	6	1	70	13	131
2017	FI-01	37	31	16	16	0	0	68	16	19
2017	FI-02	37	25	20	4	12	2	63	16	49
2017	FI-03	50	38	12	0	0	0	88	0	34
2017	FI-04	45	27	18	9	0	0	73	9	22
2014	FI	41	36	13	5	4	1	78	9	140
2014	FI-01	37	41	7	7	4	4	81	12	27
2014	FI-02	38	40	11	5	5	0	78	11	55
2014	FI-03	45	34	13	3	3	3	81	5	38
2014	FI-04	56	19	19	6	0	0	75	6	16
2011	FI	29	37	18	8	3	4	69	12	153
2011	FI-01	18	32	24	12	0	15	59	14	34
2011	FI-02	36	29	20	9	5	2	65	15	56
2011	FI-03	29	45	14	7	5	0	74	12	42
2011	FI-04	32	53	11	5	0	0	84	5	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	31	16	8	4	0	72	12	134
2017	FI-01	37	36	10	16	0	0	73	16	19
2017	FI-02	37	29	16	8	9	0	67	17	51
2017	FI-03	51	34	14	0	0	0	86	0	35
2017	FI-04	45	27	27	0	0	0	73	0	22
2014	FI	43	36	12	6	3	0	79	9	139
2014	FI-01	38	42	12	4	4	0	81	8	26
2014	FI-02	38	40	9	9	4	0	78	13	55
2014	FI-03	50	26	16	5	3	0	76	8	38
2014	FI-04	56	38	6	0	0	0	94	0	16
2011	FI	29	41	16	8	4	2	71	12	153
2011	FI-01	24	35	29	6	3	3	61	9	34
2011	FI-02	38	27	18	9	5	4	67	15	56
2011	FI-03	26	52	10	7	5	0	79	12	42
2011	FI-04	26	58	5	11	0	0	84	11	19
2008	FI	30	40	11	12	7	1	70	19	118
2008	FI-01	38	33	8	8	8	4	74	17	24
2008	FI-02	23	41	14	14	9	0	64	23	44
2008	FI-03	36	41	10	10	3	0	77	13	39

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	22	16	11	8	2	65	19	134
2017	FI-01	37	5	26	21	5	5	45	28	19
2017	FI-02	34	26	20	4	15	2	60	20	51
2017	FI-03	60	20	9	9	0	3	82	9	35
2017	FI-04	50	32	9	5	5	0	82	9	22
2014	FI	44	24	14	9	6	2	70	15	140
2014	FI-01	41	26	7	11	7	7	72	20	27
2014	FI-02	40	25	18	9	5	2	67	15	55
2014	FI-03	53	21	8	8	11	0	74	18	38
2014	FI-04	50	25	25	0	0	0	75	0	16
2011	FI	33	20	18	12	12	6	56	25	153
2011	FI-01	21	21	29	15	12	3	42	27	34
2011	FI-02	38	18	14	7	18	5	58	26	56
2011	FI-03	38	14	19	14	7	7	56	23	42
2011	FI-04	37	32	5	11	5	11	76	18	19
2008	FI	27	32	13	15	6	7	64	23	118
2008	FI-01	38	21	4	25	8	4	61	35	24
2008	FI-02	16	36	16	14	5	14	61	21	44
2008	FI-03	33	33	13	15	5	0	67	21	39

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	32	29	39	135
2017	FI-01	42	21	37	19
2017	FI-02	43	24	33	51
2017	FI-03	11	34	54	35
2017	FI-04	27	41	32	22
2014	FI	26	34	39	140
2014	FI-01	26	33	41	27
2014	FI-02	25	29	45	55
2014	FI-03	18	47	34	38
2014	FI-04	38	31	31	16
2011	FI	34	35	31	154
2011	FI-01	32	26	41	34
2011	FI-02	36	30	34	56
2011	FI-03	35	42	23	43
2011	FI-04	26	47	26	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	28	40	25	5	0	2	43
2017	FI-02	23	41	27	9	0	0	22
2014	FI	14	46	35	3	9999	3	37
2014	FI-02	21	43	36	0	9999	0	14
2011	FI	8	37	48	2	9999	6	52
2011	FI-01	0	55	45	0	9999	0	11
2011	FI-02	10	40	40	5	9999	5	20
2011	FI-03	13	13	60	0	9999	13	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	13	87	134
2017	FI-02	14	86	51
2014	FI	13	87	140
2014	FI-02	15	85	55
2014	FI-03	16	84	38

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	67	18
2014	FI	41	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	18
2014	FI	0	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	18
2014	FI	0	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	33	18
2014	FI	39	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	44	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	39	18
2014	FI	44	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	39	18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	73	18
2014	FI	50	18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	33	18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	FI	0	18
2014	FI	0	18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	50	18
2014	FI	44	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	28	18
2014	FI	28	18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	0	18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	61	18
2014	FI	44	18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	27	18
2014	FI	28	18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	34	18

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	40	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	40	15
2014	FI	47	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15
2014	FI	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	46	15
2014	FI	47	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	83	17	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	25	20	6	6	22	5	56	16	134
2017	FI-01	10	42	16	5	5	10	11	66	13	19
2017	FI-02	16	16	22	10	8	23	6	44	25	51
2017	FI-03	23	31	14	3	3	26	0	73	8	35
2017	FI-04	18	27	27	0	5	18	5	59	6	22
2014	FI	21	28	16	5	6	19	4	64	15	140
2014	FI-01	26	26	11	7	4	19	7	70	15	27
2014	FI-02	15	22	20	4	9	24	7	53	18	55
2014	FI-03	18	37	13	5	5	21	0	70	13	38
2014	FI-04	44	31	19	6	0	0	0	75	6	16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	39	19	4	3	4	1	72	8	134
2017	FI-01	21	47	21	10	0	0	0	68	10	19
2017	FI-02	24	41	14	4	6	10	2	73	11	51
2017	FI-03	46	37	11	3	0	3	0	85	3	35
2017	FI-04	32	36	32	0	0	0	0	68	0	22
2014	FI	42	34	13	6	1	4	1	79	7	140
2014	FI-01	33	44	19	0	0	4	0	81	0	27
2014	FI-02	42	31	11	9	2	4	2	77	12	55
2014	FI-03	39	34	13	8	0	5	0	78	8	38
2014	FI-04	69	31	0	0	0	0	0	100	0	16
2011	FI	32	38	14	8	2	7	0	75	11	152
2011	FI-01	27	39	18	6	6	3	0	69	13	33
2011	FI-02	32	32	20	7	2	7	0	69	10	56
2011	FI-03	35	40	9	12	0	5	0	78	12	43
2011	FI-04	33	56	0	0	0	11	0	100	0	18

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	52	7	3	1	2	0	89	4	134
2017	FI-01	27	53	10	10	0	0	0	79	10	19
2017	FI-02	43	49	2	2	0	4	0	96	2	51
2017	FI-03	31	52	11	3	0	3	0	85	3	35
2017	FI-04	32	59	5	0	5	0	0	91	5	22
2014	FI	33	57	6	2	1	0	0	90	4	140
2014	FI-01	26	59	15	0	0	0	0	85	0	27
2014	FI-02	36	49	9	2	4	0	0	85	5	55
2014	FI-03	29	68	0	3	0	0	0	97	3	38
2014	FI-04	44	56	0	0	0	0	0	100	0	16
2011	FI	30	58	5	3	3	0	1	89	6	152
2011	FI-01	24	62	9	0	3	0	3	88	3	34
2011	FI-02	26	59	6	4	6	0	0	85	9	54
2011	FI-03	49	44	0	2	2	0	2	95	5	43
2011	FI-04	11	79	5	5	0	0	0	89	5	19
2008	FI	38	51	7	3	0	1	0	90	3	119
2008	FI-01	36	40	16	8	0	0	0	76	8	25
2008	FI-02	30	64	5	2	0	0	0	93	2	44
2008	FI-03	44	49	5	0	0	3	0	95	0	39

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	21	20	7	6	31	6	48	20	134
2017	FI-01	10	21	16	22	10	21	0	39	41	19
2017	FI-02	10	24	14	10	4	29	10	55	23	51
2017	FI-03	6	23	23	0	6	37	6	50	10	35
2017	FI-04	14	18	18	0	5	41	5	58	8	22
2014	FI	9	26	26	5	1	24	9	52	9	140
2014	FI-01	15	41	7	4	0	19	15	83	6	27
2014	FI-02	7	25	22	2	2	36	5	56	6	55
2014	FI-03	8	18	37	11	0	18	8	36	14	38
2014	FI-04	6	31	44	0	0	13	6	46	0	16
2011	FI	3	23	27	5	5	29	9	42	15	152
2011	FI-01	0	38	29	3	6	15	9	50	12	34
2011	FI-02	2	13	31	4	5	33	13	27	17	55
2011	FI-03	9	23	28	5	2	30	2	48	10	43
2011	FI-04	0	28	11	6	0	44	11	63	13	18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	28	10	3	1	4	1	86	4	134
2017	FI-01	42	31	16	5	0	5	0	77	5	19
2017	FI-02	63	20	8	2	0	6	2	89	2	51
2017	FI-03	57	32	9	0	3	0	0	89	3	35
2017	FI-04	45	32	9	5	0	9	0	85	5	22
2014	FI	41	38	10	4	1	5	1	85	5	140
2014	FI-01	56	37	4	0	0	4	0	96	0	27
2014	FI-02	40	33	13	4	0	7	4	82	4	55
2014	FI-03	34	42	13	5	3	3	0	78	8	38
2014	FI-04	50	38	0	6	0	6	0	93	7	16
2011	FI	45	32	11	5	1	5	1	83	6	153
2011	FI-01	41	35	12	6	0	3	3	81	6	34
2011	FI-02	49	25	13	5	2	5	0	79	8	55
2011	FI-03	49	23	14	5	0	7	2	79	5	43
2011	FI-04	32	63	0	0	0	5	0	100	0	19
2008	FI	52	29	8	6	0	4	1	86	6	119
2008	FI-01	52	28	12	0	0	8	0	87	0	25
2008	FI-02	45	32	9	7	0	7	0	83	7	44
2008	FI-03	56	28	5	8	0	0	3	87	8	39

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	31	10	5	1	6	1	82	7	134
2017	FI-01	37	36	10	11	0	5	0	77	12	19
2017	FI-02	49	26	10	4	2	8	2	83	7	51
2017	FI-03	54	34	6	3	0	3	0	91	3	35
2017	FI-04	41	32	14	0	5	9	0	80	5	22
2014	FI	39	35	14	4	0	8	1	80	4	140
2014	FI-01	48	37	11	0	0	4	0	88	0	27
2014	FI-02	35	31	13	4	0	16	2	80	4	55
2014	FI-03	37	37	16	8	0	3	0	76	8	38
2014	FI-04	50	31	19	0	0	0	0	81	0	16
2011	FI	34	37	14	2	1	9	3	80	4	153
2011	FI-01	29	47	12	3	3	3	3	81	6	34
2011	FI-02	36	27	18	0	0	15	4	78	0	55
2011	FI-03	40	33	12	5	0	9	2	82	5	43
2011	FI-04	26	53	16	0	0	5	0	83	0	19
2008	FI	42	34	8	8	0	8	0	83	8	119
2008	FI-01	40	44	4	0	0	12	0	95	0	25
2008	FI-02	39	39	7	7	0	9	0	85	8	44
2008	FI-03	44	26	13	10	0	8	0	75	11	39

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	10	90	134
2017	FI-02	14	86	51
2014	FI	5	95	140
2014	FI-01	0	100	27
2014	FI-04	0	100	16

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	100	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	45	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	54	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	91	9	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	19	19	2	4	33	4	59	10	134
2017	FI-01	10	32	26	5	5	16	5	54	13	19
2017	FI-02	18	18	20	2	2	37	4	60	7	51
2017	FI-03	26	17	11	3	3	34	6	71	10	35
2017	FI-04	14	18	23	0	5	36	5	54	8	22
2014	FI	21	26	14	1	1	30	7	74	5	140
2014	FI-01	26	37	4	0	0	26	7	94	0	27
2014	FI-02	16	13	15	2	2	44	9	62	8	55
2014	FI-03	16	32	18	3	3	24	5	67	7	38
2014	FI-04	38	31	13	0	0	13	6	85	0	16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	35	15	2	1	11	1	79	4	134
2017	FI-01	27	42	21	5	0	6	0	72	6	19
2017	FI-02	34	31	14	2	2	16	2	79	5	51
2017	FI-03	48	28	11	3	0	9	0	84	3	35
2017	FI-04	36	45	18	0	0	0	0	82	0	22
2014	FI	43	33	10	2	0	10	2	86	2	140
2014	FI-01	30	52	0	0	0	19	0	100	0	27
2014	FI-02	47	24	11	4	0	13	2	83	4	55
2014	FI-03	39	34	13	3	0	5	5	82	3	38
2014	FI-04	63	25	13	0	0	0	0	88	0	16
2011	FI	31	37	15	3	1	12	1	78	5	153
2011	FI-01	29	44	15	3	3	6	0	78	6	34
2011	FI-02	29	29	18	4	2	16	4	71	7	56
2011	FI-03	33	40	14	2	0	10	0	82	3	42
2011	FI-04	37	42	11	0	0	11	0	88	0	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	27	19	16	16	1	48	33	134
2017	FI-01	21	26	5	21	27	0	47	48	19
2017	FI-02	20	29	18	18	12	4	51	31	51
2017	FI-03	21	23	30	12	15	0	44	26	34
2017	FI-04	23	36	14	14	14	0	59	27	22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	29	26	17	10	1	46	28	135
2017	FI-01	26	26	27	16	6	0	52	21	19
2017	FI-02	20	26	29	18	8	0	45	26	51
2017	FI-03	11	48	17	14	6	3	62	21	35
2017	FI-04	18	14	18	18	32	0	32	50	22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	33	26	13	5	2	1	55	18	135
2017	FI-01	32	36	27	5	0	0	0	68	5	19
2017	FI-02	27	35	20	8	8	2	0	64	16	51
2017	FI-03	11	37	31	11	3	3	3	52	15	35
2017	FI-04	18	23	32	18	9	0	0	41	27	22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	33	20	15	11	1	53	27	134
2017	FI-01	36	31	16	17	0	0	68	17	19
2017	FI-02	29	30	20	14	8	0	59	22	51
2017	FI-03	9	38	24	15	9	6	50	25	34
2017	FI-04	5	32	18	14	32	0	36	45	22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	30	15	8	1	5	74	10	135
2017	FI-01	57	27	6	5	0	5	88	5	19
2017	FI-02	45	24	19	8	0	4	72	8	51
2017	FI-03	40	37	11	6	0	6	82	6	35
2017	FI-04	32	27	18	14	9	0	59	23	22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	30	25	13	5	57	18	134
2017	FI-01	31	32	26	11	0	63	11	19
2017	FI-02	28	28	24	17	4	55	21	51
2017	FI-03	23	37	31	3	6	60	9	35
2017	FI-04	27	27	18	18	9	55	27	22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	37	25	15	3	57	18	134
2017	FI-01	16	53	27	5	0	68	5	19
2017	FI-02	22	37	18	18	6	59	23	51
2017	FI-03	23	40	29	6	3	63	9	35
2017	FI-04	27	23	32	18	0	50	18	22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	38	24	15	3	1	58	18	134
2017	FI-01	26	47	16	11	0	0	73	11	19
2017	FI-02	22	43	22	12	2	0	65	14	51
2017	FI-03	11	43	26	20	0	0	54	20	35
2017	FI-04	27	14	32	14	14	0	41	27	22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	28	30	17	3	2	50	20	133
2017	FI-01	27	23	33	17	0	0	50	17	18
2017	FI-02	20	32	33	12	4	0	51	16	51
2017	FI-03	20	28	32	17	0	3	50	18	35
2017	FI-04	27	23	18	18	9	5	52	29	22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	33	20	13	5	1	1	61	19	134
2017	FI-01	31	48	10	5	5	0	0	79	10	19
2017	FI-02	22	32	33	6	8	0	0	53	13	51
2017	FI-03	31	34	12	20	0	0	3	67	21	35
2017	FI-04	32	27	9	23	9	0	0	59	32	22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	19	13	4	1	4	81	6	134
2017	FI-01	63	16	16	0	0	5	84	0	19
2017	FI-02	57	18	12	8	2	4	78	10	51
2017	FI-03	63	20	9	3	3	3	85	6	35
2017	FI-04	64	23	14	0	0	0	86	0	22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	74	8	5	2	7	1	4	85	9	134
2017	FI-01	63	16	5	5	5	0	5	84	11	19
2017	FI-02	74	4	4	2	12	0	4	82	14	51
2017	FI-03	80	6	3	0	3	3	6	94	3	35
2017	FI-04	82	9	5	0	5	0	0	91	5	22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	31	7	5	2	1	1	85	8	134
2017	FI-01	69	26	0	5	0	0	0	95	5	19
2017	FI-02	49	29	10	4	4	0	4	82	8	51
2017	FI-03	60	26	3	6	3	3	0	88	9	35
2017	FI-04	41	41	14	5	0	0	0	82	5	22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	23	7	6	7	2	1	79	14	134
2017	FI-01	36	48	0	5	10	0	0	84	16	19
2017	FI-02	61	14	6	8	10	2	0	76	18	51
2017	FI-03	60	20	3	3	6	3	6	88	9	35
2017	FI-04	55	18	18	5	5	0	0	73	9	22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	22	10	4	1	1	19	79	7	134
2017	FI-01	69	21	0	0	0	0	10	100	0	19
2017	FI-02	37	8	10	6	0	0	39	74	10	51
2017	FI-03	43	31	9	3	3	3	9	84	6	35
2017	FI-04	23	45	23	5	5	0	0	68	9	22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	20	5	1	1	13	92	2	134
2017	FI-01	63	21	6	0	0	10	94	0	19
2017	FI-02	55	16	6	2	0	22	90	3	51
2017	FI-03	66	17	3	3	3	9	94	3	35
2017	FI-04	59	27	5	0	0	9	95	0	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	13	5	3	1	1	6	90	5	134
2017	FI-01	68	10	11	0	0	0	10	88	0	19
2017	FI-02	65	12	6	6	2	0	10	85	9	51
2017	FI-03	77	14	0	0	3	3	3	97	3	35
2017	FI-04	86	9	5	0	0	0	0	95	0	22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	33	12	4	4	2	79	8	134
2017	FI-01	47	31	10	0	6	5	83	6	19
2017	FI-02	35	39	14	6	4	2	76	10	51
2017	FI-03	57	26	11	0	3	3	85	3	35
2017	FI-04	50	27	14	9	0	0	77	9	22

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	31	40	12	3	45	15	134
2017	FI-01	31	21	42	6	0	52	6	19
2017	FI-02	12	27	43	14	4	39	18	51
2017	FI-03	15	53	26	3	3	68	6	34
2017	FI-04	5	18	45	27	5	23	32	22

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	21	41	24	8	1	32	27	135
2017	FI-01	0	11	37	42	10	0	52	11	19
2017	FI-02	6	27	37	22	6	2	28	34	51
2017	FI-03	3	6	52	26	14	0	40	9	35
2017	FI-04	14	41	27	14	5	0	18	55	22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	37	10	3	3	1	84	6	134
2017	FI-01	21	31	32	0	16	0	53	16	19
2017	FI-02	55	35	2	4	2	2	92	6	51
2017	FI-03	54	37	9	0	0	0	91	0	35
2017	FI-04	50	45	5	0	0	0	95	0	22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	48	18	11	2	1	1	68	14	134
2017	FI-01	5	53	37	5	0	0	0	58	5	19
2017	FI-02	22	45	10	16	4	2	2	69	21	51
2017	FI-03	20	57	17	3	0	3	0	79	3	35
2017	FI-04	23	45	23	9	0	0	0	68	9	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	15	85	135
2017	FI-02	18	82	51
2014	FI	7	93	140

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	85	15	20
2014	FI	70	30	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	42	6	6	0	0	0	88	6	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	32	22	15	18	1	13	87	135
2017	FI-01	10	26	11	10	42	0	10	90	19
2017	FI-02	14	25	24	18	18	2	14	86	51
2017	FI-03	20	34	23	11	11	0	20	80	35
2017	FI-04	5	45	23	18	5	5	5	95	22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	18	116
2017	FI-01	12	17
2017	FI-02	16	43
2017	FI-03	18	28
2017	FI-04	20	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	37	116
2017	FI-01	42	17
2017	FI-02	44	43
2017	FI-03	32	28
2017	FI-04	30	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	15	116
2017	FI-01	6	17
2017	FI-02	19	43
2017	FI-03	11	28
2017	FI-04	15	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	40	116
2017	FI-01	42	17
2017	FI-02	35	43
2017	FI-03	39	28
2017	FI-04	45	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	7	116
2017	FI-01	6	17
2017	FI-02	14	43
2017	FI-03	0	28
2017	FI-04	5	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	49	116
2017	FI-01	52	17
2017	FI-02	28	43
2017	FI-03	75	28
2017	FI-04	50	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	4	47	22	6	8	13	114
2017	FI-01	6	56	12	0	0	25	16
2017	FI-02	2	54	21	7	5	12	43
2017	FI-03	4	57	22	7	4	7	28
2017	FI-04	0	26	32	5	16	21	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	18	16	18	20	4	11	37	44	116
2017	FI-01	0	17	41	6	30	0	6	18	38	17
2017	FI-02	19	19	7	21	23	2	9	42	50	43
2017	FI-03	18	14	18	21	14	8	7	38	42	28
2017	FI-04	15	30	15	5	5	5	25	64	14	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	5	8	14	63	2	8	7	85	116
2017	FI-01	0	6	12	6	77	0	0	6	83	17
2017	FI-02	0	7	7	16	60	2	7	8	85	43
2017	FI-03	4	0	14	21	53	4	4	4	81	28
2017	FI-04	0	10	0	10	60	0	20	13	88	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies