2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 42 3 6 2 0 0 89 8 1809
2017 CR-03 66 25 0 6 3 0 0 91 9 32
2017 CR-04 49 42 4 4 1 0 0 91 5 808
2017 CR-05 44 43 4 7 2 0 0 87 9 948
2014 CR 46 43 3 6 2 0 0 89 8 1771
2014 CR-03 46 43 7 4 0 0 0 89 4 83
2014 CR-04 48 41 3 5 2 0 0 89 7 880
2014 CR-05 44 45 3 7 2 0 0 89 9 789
2011 CR 44 44 3 7 1 0 0 88 9 2161
2011 CR-01 58 42 0 0 0 0 0 100 0 12
2011 CR-02 60 30 10 0 0 0 0 90 0 10
2011 CR-03 38 44 3 9 4 0 2 84 13 108
2011 CR-04 45 42 3 8 1 0 0 88 9 1217
2011 CR-05 44 46 2 7 1 0 0 90 8 801
2008 CR 44 44 2 7 2 0 0 88 9 1984
2008 CR-03 49 43 1 4 1 1 0 93 6 137
2008 CR-04 45 43 3 7 2 0 0 88 9 1495
2008 CR-05 38 51 1 8 2 0 0 88 10 338

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 78 16 2 1 0 1 1 96 1 1805
2017 CR-03 75 13 6 3 3 0 0 88 6 32
2017 CR-04 77 17 2 1 0 1 2 96 1 807
2017 CR-05 79 16 2 1 1 1 1 96 1 945
2014 CR 77 16 3 2 1 0 1 95 2 1772
2014 CR-03 70 20 7 0 0 1 1 93 0 83
2014 CR-04 77 16 3 2 1 0 1 94 3 880
2014 CR-05 78 16 2 2 1 1 1 96 2 790
2011 CR 80 15 2 1 1 1 1 96 2 2161
2011 CR-01 92 0 0 8 0 0 0 92 8 12
2011 CR-02 70 20 10 0 0 0 0 90 0 10
2011 CR-03 69 22 6 2 0 1 0 93 2 108
2011 CR-04 79 15 2 1 1 1 1 96 2 1218
2011 CR-05 83 14 2 1 0 0 1 97 1 800
2008 CR 80 16 2 1 1 1 1 96 2 1980
2008 CR-03 79 15 3 1 0 0 1 96 1 136
2008 CR-04 80 15 2 1 1 1 1 96 2 1492
2008 CR-05 77 19 1 2 1 0 1 96 3 338

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 79 13 3 2 1 0 2 93 4 1807
2017 CR-03 75 9 6 6 3 0 0 84 9 32
2017 CR-04 78 13 3 2 1 0 3 94 3 806
2017 CR-05 79 13 3 2 1 0 1 93 4 948
2014 CR 76 15 4 2 1 0 2 93 4 1772
2014 CR-03 66 23 7 1 1 1 0 90 2 83
2014 CR-04 76 14 3 2 2 0 2 93 4 879
2014 CR-05 77 14 3 2 1 0 2 93 3 791
2011 CR 79 13 3 2 1 0 1 93 4 2158
2011 CR-01 83 8 8 0 0 0 0 92 0 12
2011 CR-02 70 10 0 10 0 0 10 89 11 10
2011 CR-03 69 19 6 2 4 1 0 89 6 108
2011 CR-04 78 13 4 2 1 0 2 93 3 1214
2011 CR-05 81 11 2 2 2 0 1 94 4 801
2008 CR 78 13 3 3 1 0 1 93 5 1978
2008 CR-03 77 13 5 4 1 0 1 90 4 136
2008 CR-04 81 12 2 3 1 0 1 94 4 1490
2008 CR-05 70 18 3 5 3 0 1 89 8 338

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 34 6 10 5 0 0 79 16 1803
2017 CR-03 50 19 9 13 9 0 0 69 22 32
2017 CR-04 47 36 6 7 4 0 0 83 11 806
2017 CR-05 43 32 5 13 7 0 0 75 20 944
2014 CR 44 34 6 11 5 0 0 79 15 1773
2014 CR-03 30 41 7 8 13 0 0 71 22 83
2014 CR-04 49 33 6 8 4 0 0 82 12 880
2014 CR-05 42 35 5 14 4 0 0 77 18 791
2011 CR 40 35 7 12 7 0 0 74 19 2148
2011 CR-01 25 58 8 0 8 0 0 83 8 12
2011 CR-02 40 20 0 40 0 0 0 60 40 10
2011 CR-03 26 22 13 16 21 1 0 49 38 107
2011 CR-04 41 35 7 12 5 0 0 77 17 1208
2011 CR-05 39 35 6 12 8 0 0 74 20 799

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 37 9 16 6 0 0 68 23 1807
2017 CR-03 47 31 3 16 3 0 0 78 19 32
2017 CR-04 33 35 10 15 6 0 0 69 21 806
2017 CR-05 28 38 9 17 7 0 0 66 25 948
2014 CR 30 41 9 13 6 0 0 71 19 1772
2014 CR-03 47 42 7 4 0 0 0 89 4 83
2014 CR-04 31 37 10 15 6 0 0 69 21 880
2014 CR-05 28 44 8 13 6 0 0 73 19 791
2011 CR 30 40 10 13 6 0 0 70 19 2151
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 30 30 0 30 0 0 10 67 33 10
2011 CR-03 30 39 14 12 5 1 0 69 17 108
2011 CR-04 29 39 11 14 7 0 0 68 21 1215
2011 CR-05 31 43 9 12 5 0 0 74 17 793
2008 CR 26 42 10 14 6 0 0 69 21 1985
2008 CR-03 26 47 10 11 4 1 1 74 16 137
2008 CR-04 27 41 10 14 6 0 0 69 21 1497
2008 CR-05 21 45 11 15 7 0 0 67 22 337

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 37 12 8 4 0 0 76 12 1806
2017 CR-03 41 31 3 6 16 3 0 74 23 32
2017 CR-04 33 38 14 9 6 0 0 71 15 808
2017 CR-05 45 36 10 7 3 0 0 81 9 945
2014 CR 38 39 11 7 4 0 0 77 11 1773
2014 CR-03 31 41 17 4 7 0 0 72 11 83
2014 CR-04 34 38 12 11 5 0 0 72 16 880
2014 CR-05 44 40 9 4 3 0 0 84 7 791
2011 CR 41 36 12 7 4 0 0 77 11 2161
2011 CR-01 58 33 8 0 0 0 0 92 0 12
2011 CR-02 30 40 20 0 10 0 0 70 10 10
2011 CR-03 31 32 17 10 9 0 0 64 19 108
2011 CR-04 37 37 13 8 5 0 0 74 13 1219
2011 CR-05 48 35 9 6 2 0 0 84 7 799
2008 CR 36 40 11 8 5 0 0 76 13 1981
2008 CR-03 26 39 16 9 9 0 0 65 19 137
2008 CR-04 37 40 11 8 4 0 0 77 12 1493
2008 CR-05 34 43 9 9 5 0 0 77 13 337

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 35 8 9 5 0 0 79 13 1802
2017 CR-03 31 41 3 13 13 0 0 72 25 32
2017 CR-04 38 34 10 12 6 0 0 72 17 803
2017 CR-05 50 35 7 6 3 0 0 84 9 946
2014 CR 42 38 7 7 4 0 0 81 12 1771
2014 CR-03 35 41 10 6 7 0 1 77 13 83
2014 CR-04 39 37 9 9 6 0 0 76 15 880
2014 CR-05 48 39 5 6 2 0 0 87 8 789
2011 CR 41 38 8 7 5 0 0 80 12 2158
2011 CR-01 58 25 17 0 0 0 0 83 0 12
2011 CR-02 40 50 10 0 0 0 0 90 0 10
2011 CR-03 28 37 17 10 8 0 0 65 19 108
2011 CR-04 36 40 9 8 7 0 0 76 15 1216
2011 CR-05 52 37 6 4 2 0 0 89 6 799
2008 CR 41 38 8 8 5 0 0 79 13 1985
2008 CR-03 28 37 11 14 8 1 0 67 22 137
2008 CR-04 42 38 8 7 5 0 0 79 12 1496
2008 CR-05 43 41 6 7 4 0 0 84 10 338

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 38 8 8 2 0 0 81 10 1798
2017 CR-03 56 28 0 16 0 0 0 84 16 32
2017 CR-04 47 37 8 6 2 0 0 84 8 804
2017 CR-05 40 39 9 9 3 0 0 78 12 941
2014 CR 44 38 9 7 2 0 0 82 9 1771
2014 CR-03 30 53 10 6 1 0 0 83 7 83
2014 CR-04 47 35 9 6 2 0 0 82 8 879
2014 CR-05 42 39 8 8 3 0 0 81 11 790

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 31 8 7 3 0 0 82 10 1804
2017 CR-03 59 22 6 13 0 0 0 81 13 32
2017 CR-04 52 30 9 5 3 0 1 83 8 807
2017 CR-05 49 32 7 8 4 0 0 81 12 944
2014 CR 49 32 10 6 3 0 0 81 9 1770
2014 CR-03 43 40 12 4 1 0 0 83 5 83
2014 CR-04 51 31 9 6 3 0 1 82 8 879
2014 CR-05 47 32 10 6 4 0 0 80 10 789
2011 CR 49 32 9 6 4 0 1 81 10 2156
2011 CR-01 25 50 0 8 17 0 0 75 25 12
2011 CR-02 50 30 20 0 0 0 0 80 0 10
2011 CR-03 39 26 19 9 7 0 0 65 16 106
2011 CR-04 50 31 9 6 3 0 1 82 9 1215
2011 CR-05 48 33 9 7 4 0 0 81 10 800

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 21 10 9 10 2 8 68 21 1805
2017 CR-03 47 6 6 6 9 0 25 71 21 32
2017 CR-04 41 21 12 8 8 3 9 70 17 807
2017 CR-05 40 21 9 11 11 1 6 66 24 946
2014 CR 42 24 10 8 9 1 6 71 18 1770
2014 CR-03 41 27 7 10 8 0 7 73 19 83
2014 CR-04 45 21 11 6 7 1 8 73 15 879
2014 CR-05 39 25 9 10 11 1 4 68 22 789
2011 CR 40 21 10 9 10 2 8 68 21 2157
2011 CR-01 33 25 8 25 8 0 0 58 33 12
2011 CR-03 48 16 8 7 8 4 9 74 16 106
2011 CR-04 41 21 11 8 8 2 9 70 18 1218
2011 CR-05 37 22 10 11 13 1 6 64 26 799
2008 CR 41 23 9 9 10 2 6 70 21 1984
2008 CR-03 39 28 9 6 4 5 9 79 11 137
2008 CR-04 41 23 9 8 11 2 6 69 21 1496
2008 CR-05 43 23 7 10 10 1 4 71 22 338

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 43 9 7 4 0 0 80 10 1805
2017 CR-03 31 47 6 3 9 3 0 81 13 32
2017 CR-04 31 44 12 8 5 0 0 75 13 806
2017 CR-05 41 43 7 6 3 0 0 84 9 946
2014 CR 37 43 10 6 4 0 0 80 10 1772
2014 CR-03 36 47 10 2 5 0 0 83 7 83
2014 CR-04 35 41 11 8 5 0 0 76 13 880
2014 CR-05 41 44 8 5 3 0 0 85 7 790
2011 CR 39 41 10 6 4 0 0 80 10 2150
2011 CR-01 33 58 8 0 0 0 0 92 0 12
2011 CR-02 50 30 0 20 0 0 0 80 20 10
2011 CR-03 33 31 16 10 9 0 0 65 19 105
2011 CR-04 35 42 11 7 5 0 0 77 11 1214
2011 CR-05 44 42 7 5 2 0 0 86 6 796
2008 CR 40 38 11 7 4 0 0 78 12 1963
2008 CR-03 32 32 19 10 7 0 1 64 17 135
2008 CR-04 41 38 10 6 4 0 0 79 11 1481
2008 CR-05 40 37 10 10 3 0 0 77 13 333

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 33 13 12 8 0 0 66 20 1805
2017 CR-03 38 34 13 9 6 0 0 72 16 32
2017 CR-04 30 35 14 13 7 0 1 66 20 807
2017 CR-05 34 32 13 11 9 0 0 67 21 945
2014 CR 29 38 13 13 7 0 0 68 20 1771
2014 CR-03 31 47 13 6 2 0 0 78 8 83
2014 CR-04 31 36 13 12 7 0 0 68 19 879
2014 CR-05 28 39 12 14 7 0 0 67 21 790
2011 CR 28 39 13 12 7 0 0 68 19 2158
2011 CR-01 17 67 0 17 0 0 0 83 17 12
2011 CR-02 40 30 0 30 0 0 0 70 30 10
2011 CR-03 20 38 14 18 10 0 0 58 28 108
2011 CR-04 29 38 14 11 7 1 0 68 18 1217
2011 CR-05 28 41 13 11 7 0 0 69 18 798

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 40 11 9 3 0 0 76 13 1806
2017 CR-03 59 28 6 3 0 3 0 90 3 32
2017 CR-04 34 41 13 10 3 0 0 75 12 807
2017 CR-05 37 40 10 10 4 0 0 77 14 946

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 36 8 4 2 0 0 86 6 1803
2017 CR-03 50 34 6 3 6 0 0 84 9 32
2017 CR-04 48 36 11 4 1 0 0 84 5 807
2017 CR-05 51 36 6 4 2 0 0 88 6 944
2014 CR 46 40 9 3 2 0 0 86 5 1772
2014 CR-03 51 42 5 0 1 1 0 94 1 83
2014 CR-04 46 38 10 3 2 0 0 84 5 879
2014 CR-05 46 41 7 3 2 0 0 87 5 791
2011 CR 46 40 8 3 2 1 0 88 5 2159
2011 CR-01 58 42 0 0 0 0 0 100 0 12
2011 CR-02 50 40 10 0 0 0 0 90 0 10
2011 CR-03 46 32 16 0 3 3 0 81 3 108
2011 CR-04 44 42 8 3 2 1 0 86 5 1217
2011 CR-05 50 40 5 3 1 1 0 91 4 799
2008 CR 51 36 7 3 2 0 0 88 6 1980
2008 CR-03 49 38 7 4 1 1 0 88 4 137
2008 CR-04 51 36 7 3 2 0 0 88 5 1492
2008 CR-05 51 36 6 4 3 0 0 88 6 337

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 35 12 10 7 0 0 71 17 1801
2017 CR-03 56 16 16 6 6 0 0 72 13 32
2017 CR-04 35 36 13 9 6 0 0 71 16 805
2017 CR-05 36 34 11 11 7 0 0 71 18 943

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 61 29 7 2 1 0 0 90 3 1799
2017 CR-03 66 25 3 3 3 0 0 91 6 32
2017 CR-04 55 32 9 3 2 0 0 87 5 805
2017 CR-05 65 27 5 1 1 0 0 92 2 941
2014 CR 70 23 5 1 1 0 0 92 2 1771
2014 CR-03 67 24 7 0 1 0 0 91 1 82
2014 CR-04 65 25 6 2 1 0 0 91 3 880
2014 CR-05 75 20 4 1 0 0 0 95 1 790
2011 CR 68 25 5 2 1 0 0 92 2 2163
2011 CR-01 67 33 0 0 0 0 0 100 0 12
2011 CR-02 50 40 10 0 0 0 0 90 0 10
2011 CR-03 59 29 7 3 2 0 0 88 5 108
2011 CR-04 65 26 6 2 1 0 0 91 3 1220
2011 CR-05 73 22 4 1 0 0 0 95 1 800

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 38 12 11 6 0 1 71 17 1793
2017 CR-03 44 28 3 13 13 0 0 72 25 32
2017 CR-04 31 39 14 10 5 0 1 71 15 801
2017 CR-05 33 37 10 12 7 0 0 71 19 939
2014 CR 25 43 13 11 7 1 0 69 18 1772
2014 CR-03 25 42 22 5 4 1 1 69 9 83
2014 CR-04 26 41 13 11 7 1 1 68 19 880
2014 CR-05 25 45 12 11 7 1 0 70 18 790
2011 CR 33 38 12 10 6 1 1 72 17 2160
2011 CR-01 8 67 25 0 0 0 0 75 0 12
2011 CR-02 30 40 10 10 10 0 0 70 20 10
2011 CR-03 22 32 19 12 11 4 0 56 24 107
2011 CR-04 32 39 12 9 7 0 1 72 16 1218
2011 CR-05 36 37 10 12 5 0 0 73 17 800

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 34 14 8 6 0 1 72 14 1801
2017 CR-03 44 22 9 13 13 0 0 66 25 32
2017 CR-04 37 35 14 8 5 0 1 73 13 805
2017 CR-05 37 33 14 9 6 0 1 70 15 943
2014 CR 34 38 14 8 5 0 0 72 14 1771
2014 CR-03 24 43 18 11 1 1 1 69 12 83
2014 CR-04 35 36 14 9 5 0 0 72 14 879
2014 CR-05 35 39 13 8 5 0 0 74 13 790

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 34 13 8 5 0 0 74 13 1799
2017 CR-03 53 22 6 9 6 3 0 77 16 32
2017 CR-04 39 34 15 6 4 0 0 74 11 803
2017 CR-05 40 34 11 10 5 0 0 74 15 943
2014 CR 37 37 13 8 4 0 0 75 12 1772
2014 CR-03 42 40 16 1 1 0 0 82 2 83
2014 CR-04 37 36 13 9 4 1 0 74 13 880
2014 CR-05 37 39 12 7 4 0 0 76 11 790
2011 CR 44 36 11 6 3 1 0 81 8 2155
2011 CR-01 42 33 8 17 0 0 0 75 17 12
2011 CR-02 40 30 10 10 0 0 10 78 11 10
2011 CR-03 41 34 17 4 3 1 1 76 7 107
2011 CR-04 43 37 11 6 2 1 0 80 8 1215
2011 CR-05 45 36 9 6 3 1 0 82 9 799

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 37 8 5 3 0 0 84 7 1801
2017 CR-03 63 22 3 9 3 0 0 84 13 32
2017 CR-04 44 37 11 6 3 0 0 81 9 804
2017 CR-05 50 37 7 4 2 0 0 87 6 944
2014 CR 48 37 8 5 3 0 0 85 7 1771
2014 CR-03 53 34 8 2 1 0 1 88 4 83
2014 CR-04 45 36 9 6 3 0 0 81 9 879
2014 CR-05 51 38 5 3 2 0 0 89 6 790
2011 CR 46 38 9 4 2 0 0 84 7 2158
2011 CR-01 50 42 8 0 0 0 0 92 0 12
2011 CR-02 50 30 10 0 10 0 0 80 10 10
2011 CR-03 39 35 9 10 7 0 0 74 17 106
2011 CR-04 43 40 10 5 3 0 0 83 7 1217
2011 CR-05 51 37 7 4 1 0 0 88 5 800
2008 CR 47 38 7 6 3 0 0 85 8 1980
2008 CR-03 40 35 10 9 4 0 1 76 14 137
2008 CR-04 48 38 6 5 3 0 0 86 7 1491
2008 CR-05 46 36 8 8 2 0 0 82 10 338

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 32 15 7 5 0 2 72 12 1808
2017 CR-03 75 9 6 6 0 0 3 87 6 32
2017 CR-04 45 34 12 4 2 0 2 81 7 807
2017 CR-05 32 31 19 10 7 0 1 64 18 948
2014 CR 33 32 17 8 7 0 1 66 16 1772
2014 CR-03 57 30 12 0 1 0 0 87 1 83
2014 CR-04 39 34 15 7 5 0 2 74 11 880
2014 CR-05 25 30 21 11 11 0 1 56 23 790
2011 CR 34 30 18 9 6 0 1 66 16 2154
2011 CR-01 25 17 25 17 8 0 8 45 27 12
2011 CR-02 20 40 20 0 0 0 20 75 0 10
2011 CR-03 50 32 8 4 2 1 3 86 6 108
2011 CR-04 40 31 16 7 4 0 1 72 11 1216
2011 CR-05 24 29 22 13 11 0 1 54 24 795
2008 CR 30 27 20 11 10 0 1 58 21 1979
2008 CR-03 52 29 12 4 1 0 1 82 6 137
2008 CR-04 31 29 19 10 9 0 1 60 20 1492
2008 CR-05 19 21 26 15 18 0 1 40 33 337

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 20 30 22 15 1 4 39 29 1786
2017 CR-03 0 6 25 28 31 0 9 66 7 32
2017 CR-04 5 18 32 21 18 1 5 41 25 801
2017 CR-05 11 21 29 22 12 1 4 36 34 935
2014 CR 10 22 35 19 10 1 3 31 32 1770
2014 CR-03 5 12 37 28 16 1 1 44 17 83
2014 CR-04 8 20 34 22 11 1 4 35 29 879
2014 CR-05 12 24 37 16 8 1 3 25 37 790
2011 CR 9 20 32 21 13 1 4 35 31 2151
2011 CR-01 18 18 27 27 9 0 0 36 36 11
2011 CR-02 0 20 50 20 0 0 10 22 22 10
2011 CR-03 8 17 32 24 10 3 6 37 27 108
2011 CR-04 8 19 31 22 14 1 4 39 28 1212
2011 CR-05 11 23 34 18 10 1 3 30 36 797
2008 CR 10 24 32 21 10 0 2 32 35 1980
2008 CR-03 5 12 38 25 16 0 4 42 18 137
2008 CR-04 9 23 32 22 10 1 3 34 34 1493
2008 CR-05 15 30 34 14 6 0 1 20 46 336

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 15 24 23 23 3 5 49 25 1787
2017 CR-03 6 10 10 35 32 0 6 72 17 31
2017 CR-04 7 14 24 22 25 3 5 51 23 800
2017 CR-05 8 17 25 22 21 3 5 46 27 937
2014 CR 7 16 28 25 17 2 5 45 25 1768
2014 CR-03 4 8 23 33 19 8 5 60 14 83
2014 CR-04 8 16 27 24 17 2 5 45 26 878
2014 CR-05 7 16 31 26 16 1 4 44 24 789
2011 CR 7 12 25 26 22 3 6 52 20 2145
2011 CR-01 0 18 36 18 18 0 9 40 20 11
2011 CR-02 10 20 30 10 20 0 10 33 33 10
2011 CR-03 6 18 27 26 16 3 5 45 25 107
2011 CR-04 7 11 24 25 23 3 6 54 20 1210
2011 CR-05 6 12 26 26 22 2 5 51 20 794
2008 CR 7 16 27 24 19 3 4 46 24 1976
2008 CR-03 6 12 28 20 25 5 5 50 20 137
2008 CR-04 7 15 26 25 20 3 4 48 24 1490
2008 CR-05 6 19 34 24 13 1 4 38 26 335

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 14 26 23 19 2 7 47 24 1786
2017 CR-03 6 6 10 26 42 0 10 75 14 31
2017 CR-04 8 15 27 20 20 3 7 44 26 801
2017 CR-05 7 14 26 26 18 1 8 48 23 936
2014 CR 10 18 28 23 15 3 5 40 30 1769
2014 CR-03 2 7 24 28 21 10 7 59 12 82
2014 CR-04 11 18 26 22 14 3 5 39 32 879
2014 CR-05 9 18 29 24 15 2 4 40 28 790
2011 CR 9 13 27 24 17 3 6 45 25 2141
2011 CR-01 9 27 9 36 9 0 9 50 40 11
2011 CR-02 0 20 40 10 10 0 20 25 25 10
2011 CR-03 7 7 35 19 20 6 7 44 16 107
2011 CR-04 11 14 26 23 18 3 5 44 27 1207
2011 CR-05 8 12 28 27 15 2 7 47 23 793
2008 CR 9 17 30 22 15 3 5 40 28 1976
2008 CR-03 4 13 21 26 21 5 10 55 20 136
2008 CR-04 9 16 29 23 15 2 5 41 28 1490
2008 CR-05 10 20 36 18 8 4 4 28 33 336

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 2 6 24 34 27 1 6 65 9 1775
2017 CR-03 0 3 10 39 32 3 13 85 4 31
2017 CR-04 2 5 21 34 30 2 7 70 7 797
2017 CR-05 3 7 27 33 23 1 5 60 11 929
2014 CR 4 7 27 35 22 1 4 60 12 1754
2014 CR-03 2 6 18 33 29 4 8 70 10 83
2014 CR-04 4 7 23 36 24 1 5 63 12 871
2014 CR-05 4 8 31 35 19 0 3 56 13 783
2011 CR 4 8 25 34 23 1 5 61 13 2142
2011 CR-01 9 9 45 9 18 0 9 30 20 11
2011 CR-02 0 10 20 20 30 0 20 63 13 10
2011 CR-03 3 6 25 33 21 4 8 62 9 108
2011 CR-04 4 7 23 33 26 1 6 63 12 1204
2011 CR-05 4 9 27 35 18 1 4 57 14 796
2008 CR 4 9 27 32 22 1 5 57 14 1979
2008 CR-03 1 5 19 31 31 2 10 72 7 137
2008 CR-04 4 8 26 33 23 1 5 60 13 1492
2008 CR-05 3 16 38 27 10 1 4 39 21 336

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 13 16 25 19 20 1 5 42 31 1788
2017 CR-03 6 6 16 32 26 3 10 67 15 31
2017 CR-04 10 14 24 21 24 2 6 49 25 799
2017 CR-05 15 18 27 17 16 1 5 36 36 940
2014 CR 17 19 25 19 15 1 3 36 38 1770
2014 CR-03 5 11 17 27 33 2 6 64 17 83
2014 CR-04 14 18 24 21 17 1 4 41 34 878
2014 CR-05 21 21 27 17 11 1 2 28 44 791
2011 CR 14 17 25 20 17 2 5 39 33 2151
2011 CR-01 33 0 33 8 17 0 8 27 36 12
2011 CR-02 10 10 30 20 10 10 10 38 25 10
2011 CR-03 6 14 27 24 15 6 8 45 24 108
2011 CR-04 11 15 25 22 19 2 6 45 28 1212
2011 CR-05 20 20 26 17 13 1 4 31 42 796
2008 CR 16 18 24 20 16 1 4 38 37 1979
2008 CR-03 5 7 21 28 27 3 8 62 14 137
2008 CR-04 16 18 24 21 16 1 4 39 36 1493
2008 CR-05 22 25 27 13 9 1 2 23 49 335

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 15 23 20 23 3 7 48 26 1785
2017 CR-03 6 6 13 29 32 0 13 70 15 31
2017 CR-04 8 14 22 19 26 5 7 50 24 803
2017 CR-05 9 17 23 22 20 2 8 46 28 932
2014 CR 11 13 23 25 20 3 6 48 26 1766
2014 CR-03 8 8 11 30 25 8 8 67 20 83
2014 CR-04 12 14 22 22 21 4 6 48 28 877
2014 CR-05 10 13 25 27 18 2 5 48 25 787
2011 CR 9 15 22 24 21 3 7 49 26 2139
2011 CR-01 0 27 18 27 9 9 9 44 33 11
2011 CR-02 0 10 20 30 30 0 10 67 11 10
2011 CR-03 7 15 21 28 12 8 8 48 27 107
2011 CR-04 9 14 22 23 23 2 6 51 25 1202
2011 CR-05 9 15 23 23 20 2 7 47 27 796
2008 CR 10 17 24 22 17 3 6 44 30 1980
2008 CR-03 8 8 23 21 27 4 8 55 18 137
2008 CR-04 10 16 23 23 19 3 7 46 29 1491
2008 CR-05 11 25 30 20 8 2 4 30 38 338

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 16 29 21 17 3 6 41 27 1783
2017 CR-03 3 10 6 35 26 6 13 76 16 31
2017 CR-04 7 16 28 20 19 3 6 43 26 801
2017 CR-05 9 17 30 20 15 3 6 38 28 933
2014 CR 10 17 30 21 14 3 5 37 30 1764
2014 CR-03 6 6 15 38 24 2 9 70 14 82
2014 CR-04 10 17 29 20 14 4 6 38 30 875
2014 CR-05 11 18 33 20 13 2 3 34 31 789
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 75 10 5 2 1 0 6 91 3 1806
2017 CR-03 69 9 9 9 3 0 0 78 13 32
2017 CR-04 73 10 6 2 1 0 7 90 3 806
2017 CR-05 76 10 4 2 1 1 5 92 3 947
2014 CR 76 12 4 1 1 0 5 93 3 1772
2014 CR-03 62 22 9 1 2 0 4 87 4 82
2014 CR-04 75 12 4 1 2 1 5 92 3 880
2014 CR-05 78 11 3 1 1 0 5 95 2 791
2011 CR 76 10 4 2 1 1 5 92 3 2148
2011 CR-01 75 8 8 8 0 0 0 83 8 12
2011 CR-03 66 16 5 3 2 4 5 90 5 107
2011 CR-04 76 10 5 2 2 1 5 92 4 1209
2011 CR-05 78 9 4 2 1 1 5 93 3 799
2008 CR 73 10 4 2 3 1 8 91 5 1982
2008 CR-03 64 13 5 2 4 2 9 87 7 137
2008 CR-04 74 9 3 2 2 0 9 92 4 1493
2008 CR-05 72 13 4 2 4 1 5 89 6 338

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 25 29 15 13 12 4 3 58 26 1803
2017 CR-03 31 22 13 22 13 0 0 53 34 32
2017 CR-04 27 28 15 12 9 5 3 60 23 806
2017 CR-05 24 30 14 13 14 3 3 57 28 944
2014 CR 28 31 14 12 10 3 1 62 23 1772
2014 CR-03 23 39 17 9 5 6 1 67 14 82
2014 CR-04 30 30 15 11 9 3 2 64 21 880
2014 CR-05 27 31 13 14 12 3 1 60 26 791

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 28 11 12 10 1 0 66 22 1804
2017 CR-03 41 22 16 13 9 0 0 63 22 32
2017 CR-04 39 28 10 12 9 1 0 68 21 807
2017 CR-05 36 28 12 12 12 1 0 64 23 944
2014 CR 38 29 10 13 9 1 0 68 22 1770
2014 CR-03 37 33 17 6 4 2 1 72 10 82
2014 CR-04 41 26 9 13 9 1 1 68 23 878
2014 CR-05 36 31 11 12 10 0 0 67 22 791

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 32 14 14 8 2 1 62 23 1807
2017 CR-03 31 25 16 22 6 0 0 56 28 32
2017 CR-04 31 32 13 14 7 2 1 64 22 807
2017 CR-05 26 32 15 15 9 2 1 60 25 947
2014 CR 25 38 12 14 6 2 1 66 21 1772
2014 CR-03 25 48 12 7 2 2 2 77 10 83
2014 CR-04 29 35 12 13 7 2 1 67 21 879
2014 CR-05 21 41 13 16 6 2 1 64 23 791
2011 CR 26 35 13 14 8 3 1 63 23 2156
2011 CR-01 33 42 17 8 0 0 0 75 8 12
2011 CR-02 30 10 30 30 0 0 0 40 30 10
2011 CR-03 19 37 13 17 12 2 1 57 30 108
2011 CR-04 26 36 13 13 8 3 1 65 22 1214
2011 CR-05 25 34 13 15 8 3 2 62 24 799
2008 CR 27 35 12 13 7 2 4 66 21 1984
2008 CR-03 18 40 13 18 5 1 5 62 24 137
2008 CR-04 29 34 11 12 7 2 4 67 20 1495
2008 CR-05 21 38 15 18 4 1 3 62 23 338

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 26 17 13 9 10 2 55 26 1808
2017 CR-03 22 28 9 19 9 13 0 57 32 32
2017 CR-04 23 25 16 14 9 11 1 55 27 808
2017 CR-05 22 27 18 13 9 10 2 55 25 947
2014 CR 22 30 16 13 8 9 2 58 24 1772
2014 CR-03 22 37 11 12 5 11 2 68 19 83
2014 CR-04 22 29 16 12 8 11 1 58 24 879
2014 CR-05 22 30 16 14 7 7 3 58 24 791
2011 CR 24 26 16 14 10 7 2 55 27 2157
2011 CR-01 17 42 8 25 0 8 0 64 27 12
2011 CR-02 30 10 20 20 10 10 0 44 33 10
2011 CR-03 18 19 19 16 17 12 1 41 37 108
2011 CR-04 24 27 16 14 11 7 1 55 28 1216
2011 CR-05 25 27 16 13 9 7 3 57 25 798
2008 CR 26 25 14 14 10 8 4 58 26 1982
2008 CR-03 16 26 15 20 12 7 4 47 36 137
2008 CR-04 28 24 14 12 10 9 4 60 24 1493
2008 CR-05 22 29 14 19 9 4 3 55 30 338

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 13 20 17 18 14 15 3 41 39 1806
2017 CR-03 16 19 19 19 9 16 3 42 35 32
2017 CR-04 14 19 17 17 13 18 3 41 37 806
2017 CR-05 13 21 17 18 16 13 3 40 40 947
2014 CR 13 22 18 18 14 12 2 41 38 1770
2014 CR-03 17 27 20 12 7 16 1 52 23 83
2014 CR-04 14 20 19 16 14 14 2 42 36 877
2014 CR-05 12 24 17 21 15 9 2 40 41 791

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 37 9 10 5 0 0 75 15 1802
2017 CR-03 38 31 6 22 3 0 0 69 25 32
2017 CR-04 43 35 9 8 4 0 0 78 13 805
2017 CR-05 35 38 10 12 5 0 0 73 17 944
2014 CR 39 38 9 10 4 0 0 77 14 1772
2014 CR-03 33 46 13 5 1 1 1 80 6 83
2014 CR-04 41 37 8 10 3 0 1 79 13 879
2014 CR-05 38 37 10 10 5 0 0 75 15 791
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 32 11 9 6 1 1 74 15 1804
2017 CR-03 56 19 9 13 3 0 0 75 16 32
2017 CR-04 40 34 12 9 4 1 1 75 13 804
2017 CR-05 41 31 11 9 7 1 1 73 16 947
2014 CR 42 32 10 8 6 1 1 76 14 1772
2014 CR-03 49 35 10 4 0 1 1 86 4 83
2014 CR-04 41 32 11 9 6 1 1 74 15 880
2014 CR-05 44 32 9 7 6 1 0 77 14 790
2011 CR 38 34 12 8 6 1 1 73 14 2161
2011 CR-01 58 25 8 0 8 0 0 83 8 12
2011 CR-02 20 50 10 10 0 0 10 78 11 10
2011 CR-03 32 36 18 7 7 0 0 67 15 107
2011 CR-04 37 34 12 8 6 1 1 73 14 1219
2011 CR-05 40 34 12 9 5 1 0 74 13 800
2008 CR 35 33 12 9 9 1 0 69 19 1983
2008 CR-03 36 34 12 7 9 1 0 72 16 137
2008 CR-04 35 33 12 9 9 1 0 69 19 1494
2008 CR-05 35 33 13 9 10 0 0 68 19 338

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 27 11 7 5 2 1 76 12 1808
2017 CR-03 53 31 6 3 6 0 0 84 9 32
2017 CR-04 50 25 11 7 4 2 0 77 11 808
2017 CR-05 45 29 11 7 6 2 1 76 14 947
2014 CR 46 30 11 6 4 2 1 78 11 1771
2014 CR-03 57 30 12 0 0 0 1 88 0 83
2014 CR-04 45 30 12 6 4 3 1 77 11 878
2014 CR-05 47 29 11 6 5 2 1 78 12 791
2011 CR 44 30 11 7 5 2 1 76 13 2162
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 60 20 10 0 0 0 10 89 0 10
2011 CR-03 35 37 14 7 7 1 0 73 13 107
2011 CR-04 45 29 11 7 6 3 1 76 13 1219
2011 CR-05 43 30 12 7 5 2 1 75 13 801
2008 CR 41 29 11 8 8 3 1 73 16 1982
2008 CR-03 37 26 19 4 8 5 1 67 12 137
2008 CR-04 42 29 10 9 8 3 0 73 17 1493
2008 CR-05 38 34 10 7 7 3 1 75 15 338

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 29 10 9 6 1 0 75 16 1807
2017 CR-03 53 28 6 9 3 0 0 81 13 32
2017 CR-04 44 30 11 8 6 1 0 75 14 807
2017 CR-05 44 28 9 10 7 1 1 73 18 947
2014 CR 43 31 12 7 6 1 1 75 13 1773
2014 CR-03 52 28 19 0 0 0 1 80 0 83
2014 CR-04 42 31 11 8 6 1 1 75 14 880
2014 CR-05 44 31 11 7 6 1 0 75 13 791
2011 CR 41 32 11 9 7 1 1 73 16 2155
2011 CR-01 42 50 8 0 0 0 0 92 0 12
2011 CR-02 60 10 10 10 0 0 10 78 11 10
2011 CR-03 38 32 13 7 6 2 1 72 14 108
2011 CR-04 40 32 12 9 7 1 1 72 16 1214
2011 CR-05 42 31 10 8 7 1 0 74 16 799
2008 CR 37 32 10 11 9 1 0 70 20 1981
2008 CR-03 31 36 13 10 8 1 0 68 19 137
2008 CR-04 37 32 10 11 9 1 0 70 20 1493
2008 CR-05 37 32 12 9 9 1 0 70 18 337

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 81 9 3 1 1 0 4 94 2 1804
2017 CR-03 72 9 9 0 9 0 0 81 9 32
2017 CR-04 81 9 4 1 1 0 5 94 2 806
2017 CR-05 82 9 3 0 1 0 4 95 2 945
2014 CR 80 11 2 1 1 0 5 96 2 1773
2014 CR-03 77 12 7 0 0 0 4 93 0 83
2014 CR-04 80 10 2 1 2 0 4 95 3 880
2014 CR-05 82 10 2 0 1 0 5 97 1 791
2011 CR 80 10 3 1 2 0 4 95 2 2158
2011 CR-01 83 8 8 0 0 0 0 92 0 12
2011 CR-03 73 17 6 1 1 0 2 92 2 108
2011 CR-04 80 10 2 0 2 0 4 95 3 1215
2011 CR-05 83 8 3 0 1 0 4 95 1 801
2008 CR 83 6 2 1 2 0 7 96 2 1984
2008 CR-03 80 9 3 0 1 1 6 95 2 137
2008 CR-04 83 5 1 1 1 0 8 96 2 1495
2008 CR-05 84 6 2 0 2 0 5 95 3 338

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 19 7 4 5 3 4 83 10 1804
2017 CR-03 75 9 3 0 3 0 9 93 3 32
2017 CR-04 64 17 5 4 4 3 3 86 8 806
2017 CR-05 53 21 8 4 7 2 5 80 12 945
2014 CR 57 21 7 4 4 2 4 83 9 1773
2014 CR-03 51 23 11 4 1 2 8 82 5 83
2014 CR-04 58 21 7 4 5 1 4 84 9 880
2014 CR-05 57 20 8 4 5 3 4 82 9 791
2011 CR 51 23 8 6 7 2 4 78 14 2161
2011 CR-01 33 33 8 17 8 0 0 67 25 12
2011 CR-02 50 10 10 0 10 0 20 75 13 10
2011 CR-03 41 26 7 5 9 3 9 76 16 108
2011 CR-04 53 22 8 6 6 2 3 79 13 1218
2011 CR-05 50 23 8 7 8 2 3 76 15 800

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 24 7 5 6 0 0 82 11 1804
2017 CR-03 69 16 6 3 6 0 0 84 9 32
2017 CR-04 61 23 7 4 5 0 0 84 9 805
2017 CR-05 55 25 7 6 7 0 0 80 13 947

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 24 9 4 5 1 0 81 9 1808
2017 CR-03 59 25 6 3 6 0 0 84 9 32
2017 CR-04 58 24 9 4 4 1 0 83 8 807
2017 CR-05 55 25 10 4 6 1 0 80 10 948

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 54 24 10 5 6 0 0 79 12 1805
2017 CR-03 63 19 6 6 6 0 0 81 13 32
2017 CR-04 54 25 10 5 6 0 0 79 11 807
2017 CR-05 54 24 10 5 7 0 0 78 12 945
2014 CR 54 25 9 6 5 0 0 80 11 1772
2014 CR-03 57 30 6 4 1 0 2 89 5 83
2014 CR-04 53 26 10 7 5 0 0 79 11 880
2014 CR-05 56 23 9 6 5 1 0 80 11 790
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 23 42 13 13 10 0 0 65 23 31
2017 CR-05 22 39 13 13 13 0 0 61 26 23
2014 CR 27 41 13 9 9 0 0 68 19 53
2014 CR-05 24 39 16 11 11 0 0 63 21 38

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 31 15 8 5 5 1 71 13 1805
2017 CR-03 41 19 16 9 3 9 3 68 14 32
2017 CR-04 37 31 14 8 4 6 1 73 12 808
2017 CR-05 35 31 15 8 6 4 1 69 15 944
2014 CR 32 33 17 8 4 5 1 70 13 1771
2014 CR-03 41 35 12 5 1 4 1 81 6 82
2014 CR-04 35 32 15 8 4 6 1 71 13 879
2014 CR-05 29 35 18 7 5 4 1 68 13 791
2011 CR 27 32 18 10 7 4 1 62 18 2155
2011 CR-01 25 33 33 0 0 8 0 64 0 12
2011 CR-02 50 20 10 10 10 0 0 70 20 10
2011 CR-03 24 30 27 8 6 5 1 57 14 106
2011 CR-04 27 32 18 10 8 5 1 62 19 1218
2011 CR-05 27 33 18 11 7 3 0 63 19 796

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 32 15 11 7 3 1 66 18 1804
2017 CR-03 41 25 13 9 6 6 0 70 17 32
2017 CR-04 34 30 16 11 5 3 1 67 17 806
2017 CR-05 30 33 15 11 8 2 1 65 20 945
2014 CR 29 33 17 12 6 2 1 64 19 1770
2014 CR-03 45 38 6 5 2 2 1 86 8 82
2014 CR-04 31 32 17 10 7 2 0 65 18 879
2014 CR-05 26 34 16 14 7 2 1 62 21 790
2011 CR 27 32 17 12 9 3 0 61 21 2151
2011 CR-01 25 33 25 8 8 0 0 58 17 12
2011 CR-02 40 0 40 0 20 0 0 40 20 10
2011 CR-03 23 37 19 7 9 5 0 64 17 107
2011 CR-04 27 32 17 12 9 3 0 61 21 1211
2011 CR-05 27 32 16 14 8 3 0 61 23 798
2008 CR 29 35 14 10 9 3 0 66 19 1983
2008 CR-03 25 39 17 4 9 4 1 68 14 137
2008 CR-04 31 34 13 10 8 3 0 67 19 1494
2008 CR-05 22 37 15 13 10 3 0 61 23 338

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 25 30 19 13 8 5 1 58 21 1797
2017 CR-03 38 25 16 6 9 6 0 67 17 32
2017 CR-04 25 29 20 12 6 6 1 59 20 802
2017 CR-05 24 30 19 14 9 4 1 57 23 942
2014 CR 23 29 19 16 7 5 1 55 25 1771
2014 CR-03 30 32 15 11 2 9 1 69 15 82
2014 CR-04 24 27 19 15 8 6 1 55 24 880
2014 CR-05 21 30 19 17 7 4 1 54 26 790
2011 CR 19 34 19 15 8 5 0 55 24 2154
2011 CR-01 33 42 17 0 8 0 0 75 8 12
2011 CR-02 20 20 20 30 10 0 0 40 40 10
2011 CR-03 12 42 22 9 8 6 1 57 19 108
2011 CR-04 18 33 20 15 8 5 0 54 24 1215
2011 CR-05 20 34 18 16 9 4 0 56 26 797
2008 CR 19 33 17 16 8 6 0 56 26 1981
2008 CR-03 18 36 20 10 7 7 1 60 18 137
2008 CR-04 20 33 16 17 8 6 0 57 27 1492
2008 CR-05 13 36 20 17 9 4 0 51 28 338

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 25 18 13 12 6 1 54 27 1806
2017 CR-03 34 28 9 9 9 9 0 69 21 32
2017 CR-04 27 26 17 13 11 6 1 57 25 807
2017 CR-05 24 24 18 13 14 5 1 52 29 946
2014 CR 23 27 17 14 13 6 1 54 29 1772
2014 CR-03 38 32 5 11 5 9 1 77 18 82
2014 CR-04 25 27 15 13 12 6 1 56 28 880
2014 CR-05 20 26 19 15 14 5 1 49 31 791
2011 CR 18 28 18 15 14 7 0 50 31 2156
2011 CR-01 17 42 17 0 25 0 0 58 25 12
2011 CR-02 10 30 20 10 30 0 0 40 40 10
2011 CR-03 21 27 21 9 13 9 0 53 25 107
2011 CR-04 18 26 19 15 13 9 0 49 31 1215
2011 CR-05 18 30 16 16 15 5 0 51 32 800
2008 CR 19 28 16 14 13 10 0 52 30 1983
2008 CR-03 20 33 17 12 9 9 0 58 24 137
2008 CR-04 20 28 15 13 13 11 0 54 30 1494
2008 CR-05 12 28 21 17 14 9 0 43 33 338

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 23 28 18 17 10 4 0 54 28 1805
2017 CR-03 34 31 9 13 6 6 0 70 20 32
2017 CR-04 25 26 19 16 9 4 0 54 26 806
2017 CR-05 22 30 17 18 10 3 1 54 29 946
2014 CR 21 31 16 18 10 3 1 54 29 1770
2014 CR-03 33 34 11 13 2 5 1 71 17 82
2014 CR-04 22 30 16 18 10 3 0 54 29 880
2014 CR-05 20 32 17 19 10 2 1 53 30 789
2011 CR 17 35 17 17 10 3 0 54 28 2154
2011 CR-01 8 50 17 25 0 0 0 58 25 12
2011 CR-02 10 30 20 30 10 0 0 40 40 10
2011 CR-03 17 32 18 19 8 6 0 52 29 108
2011 CR-04 16 35 19 16 10 4 0 53 27 1213
2011 CR-05 19 35 14 19 11 2 0 55 30 799
2008 CR 21 37 13 18 9 2 0 59 27 1982
2008 CR-03 14 41 16 19 9 1 0 56 28 137
2008 CR-04 22 36 13 18 8 2 0 60 27 1493
2008 CR-05 16 36 16 22 9 1 0 53 31 338
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 39 17 7 4 2 0 71 11 1799
2017 CR-03 32 48 13 0 6 0 0 81 6 31
2017 CR-04 33 37 18 8 3 2 0 71 11 803
2017 CR-05 29 40 18 7 4 2 0 70 12 944
2014 CR 33 36 17 7 4 2 0 71 12 1773
2014 CR-03 40 37 17 2 0 2 1 80 3 83
2014 CR-04 34 36 16 8 4 2 0 72 12 880
2014 CR-05 32 36 18 7 4 2 1 70 12 791
2011 CR 28 40 18 9 4 2 0 69 13 2153
2011 CR-01 17 50 25 8 0 0 0 67 8 12
2011 CR-02 10 50 20 20 0 0 0 60 20 10
2011 CR-03 29 33 23 7 2 5 1 66 10 108
2011 CR-04 28 40 18 9 4 1 0 69 13 1215
2011 CR-05 28 41 18 8 3 2 0 70 12 795

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 38 11 4 2 2 1 83 6 1798
2017 CR-03 48 35 6 3 3 0 3 87 7 31
2017 CR-04 45 35 12 3 2 3 1 83 5 804
2017 CR-05 41 40 11 5 2 1 1 83 7 942
2014 CR 44 39 10 3 1 3 1 85 5 1770
2014 CR-03 38 40 12 1 0 6 2 85 1 82
2014 CR-04 45 37 10 3 1 4 1 85 4 880
2014 CR-05 44 40 9 4 2 1 0 86 5 789
2011 CR 42 38 11 4 2 2 1 82 6 2154
2011 CR-01 42 50 0 8 0 0 0 92 8 12
2011 CR-02 30 40 30 0 0 0 0 70 0 10
2011 CR-03 31 45 11 2 4 7 1 82 6 107
2011 CR-04 43 36 11 4 2 3 1 82 6 1216
2011 CR-05 42 39 11 6 1 1 0 82 7 796

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 34 13 7 5 3 1 74 13 1798
2017 CR-03 42 39 6 6 6 0 0 81 13 31
2017 CR-04 37 33 14 6 5 4 1 74 12 804
2017 CR-05 36 35 12 8 5 2 1 74 13 943
2014 CR 39 34 12 7 4 2 1 77 11 1771
2014 CR-03 40 30 16 2 5 2 4 75 8 82
2014 CR-04 40 33 12 7 4 3 2 76 12 880
2014 CR-05 39 37 11 7 3 2 1 78 11 790
2011 CR 37 34 11 9 5 4 1 74 14 2155
2011 CR-01 33 58 8 0 0 0 0 92 0 12
2011 CR-02 30 20 10 10 10 10 10 63 25 10
2011 CR-03 27 37 14 7 6 4 6 70 14 108
2011 CR-04 37 34 11 9 5 4 1 74 14 1215
2011 CR-05 38 34 11 9 5 3 1 75 14 797
2008 CR 33 34 10 9 7 5 2 72 17 1984
2008 CR-03 26 37 10 10 5 7 4 71 17 137
2008 CR-04 35 33 10 9 7 5 1 72 17 1495
2008 CR-05 30 38 8 10 8 4 2 72 19 338

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 32 22 11 6 5 2 58 18 1798
2017 CR-03 26 42 10 13 3 6 0 72 17 31
2017 CR-04 20 32 23 11 6 6 2 57 18 804
2017 CR-05 24 33 22 10 6 4 1 59 17 942
2014 CR 24 33 21 10 5 5 2 61 16 1770
2014 CR-03 33 35 20 7 1 2 1 71 9 82
2014 CR-04 23 32 21 9 6 6 3 60 17 878
2014 CR-05 25 33 22 11 4 4 2 61 15 791
2011 CR 16 28 27 13 8 6 2 48 23 2154
2011 CR-01 17 50 17 8 0 8 0 73 9 12
2011 CR-02 30 30 10 10 10 0 10 67 22 10
2011 CR-03 18 27 28 9 8 7 3 50 19 106
2011 CR-04 15 27 26 14 8 8 2 47 24 1214
2011 CR-05 17 30 28 13 7 4 1 49 21 800

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 25 16 13 12 7 2 54 28 1801
2017 CR-03 32 29 10 13 13 3 0 63 27 31
2017 CR-04 25 25 16 13 10 8 2 56 26 805
2017 CR-05 23 24 16 13 14 7 2 53 30 944
2014 CR 23 26 16 15 12 6 1 53 29 1771
2014 CR-03 21 32 18 12 7 7 2 58 22 82
2014 CR-04 22 24 15 15 14 7 2 51 32 879
2014 CR-05 23 28 16 14 11 5 1 55 27 791
2011 CR 18 24 19 14 14 10 1 47 32 2160
2011 CR-01 25 17 33 8 0 17 0 50 10 12
2011 CR-02 40 10 0 20 10 20 0 63 38 10
2011 CR-03 16 20 20 18 16 10 1 40 38 107
2011 CR-04 17 23 19 14 15 11 2 46 33 1218
2011 CR-05 21 25 18 14 13 8 1 51 30 800

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 13 7 1 1 2 8 90 3 1806
2017 CR-03 66 13 9 0 6 0 6 83 7 32
2017 CR-04 66 14 7 1 1 2 9 90 2 806
2017 CR-05 70 12 6 1 1 3 6 90 3 947
2014 CR 71 14 5 1 2 1 6 92 3 1772
2014 CR-03 60 23 6 1 2 2 5 90 4 83
2014 CR-04 69 14 5 1 2 2 6 91 3 879
2014 CR-05 74 12 4 0 1 1 7 93 2 791

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 72 12 6 1 1 2 5 90 3 1803
2017 CR-03 72 16 6 0 3 0 3 90 3 32
2017 CR-04 69 14 6 1 1 3 5 90 3 805
2017 CR-05 74 11 6 2 1 1 4 90 3 945
2014 CR 72 13 4 1 1 3 5 92 3 1773
2014 CR-03 73 14 2 4 0 4 2 94 4 83
2014 CR-04 71 14 4 2 2 3 5 92 4 880
2014 CR-05 74 12 5 1 1 2 5 93 2 791
2011 CR 70 16 6 1 1 2 3 91 3 2154
2011 CR-01 83 8 0 0 0 8 0 100 0 12
2011 CR-02 70 0 10 0 0 0 20 88 0 10
2011 CR-03 64 19 10 0 3 3 2 86 3 108
2011 CR-04 67 17 6 2 1 3 4 90 4 1212
2011 CR-05 76 13 6 1 1 2 3 93 1 799
2008 CR 72 15 6 2 1 2 3 91 3 1984
2008 CR-03 69 15 4 1 1 4 5 93 2 137
2008 CR-04 73 14 5 2 1 3 3 92 3 1495
2008 CR-05 68 16 8 3 1 2 1 87 5 338

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 32 15 11 9 3 1 64 20 1802
2017 CR-03 38 28 19 3 9 3 0 68 13 32
2017 CR-04 29 32 14 12 8 4 1 64 21 804
2017 CR-05 29 33 15 10 9 2 1 64 20 945
2014 CR 27 32 14 13 10 3 1 61 24 1772
2014 CR-03 29 40 8 11 6 5 1 73 18 83
2014 CR-04 27 30 13 15 11 3 1 59 27 880
2014 CR-05 27 33 15 12 9 2 2 63 21 790
2011 CR 26 32 15 13 11 2 1 59 25 2155
2011 CR-01 25 50 17 8 0 0 0 75 8 12
2011 CR-02 30 30 0 30 0 0 10 67 33 10
2011 CR-03 15 36 14 16 18 2 0 52 34 108
2011 CR-04 25 32 15 13 12 2 0 58 26 1214
2011 CR-05 28 32 16 13 9 2 1 62 22 798
2008 CR 20 34 16 15 12 3 0 56 27 1982
2008 CR-03 19 30 22 12 9 7 1 53 23 137
2008 CR-04 20 35 16 14 12 3 0 57 27 1494
2008 CR-05 19 34 16 17 14 1 0 53 31 337

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 22 15 17 20 3 5 43 40 1805
2017 CR-03 22 31 9 13 9 6 9 63 26 32
2017 CR-04 18 24 14 18 20 3 4 45 40 806
2017 CR-05 16 21 17 16 20 4 7 41 40 946
2014 CR 14 21 17 17 23 3 5 38 44 1772
2014 CR-03 24 22 19 14 10 8 2 51 27 83
2014 CR-04 16 21 15 17 25 2 3 39 45 880
2014 CR-05 11 21 18 17 23 3 7 36 44 790
2011 CR 12 22 16 18 26 2 4 36 48 2155
2011 CR-01 8 8 42 8 8 8 17 22 22 12
2011 CR-02 10 30 0 20 30 0 10 44 56 10
2011 CR-03 19 20 12 14 31 2 2 40 47 108
2011 CR-04 12 23 14 19 28 2 4 36 49 1216
2011 CR-05 11 20 18 18 24 4 6 34 46 796
2008 CR 11 25 14 18 26 2 3 39 47 1974
2008 CR-03 14 25 18 16 21 4 1 41 40 136
2008 CR-04 12 27 14 17 25 2 3 41 45 1489
2008 CR-05 9 21 12 19 34 1 3 31 56 335

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 25 37 18 9 6 4 1 65 16 1800
2017 CR-03 47 19 16 6 6 3 3 70 13 32
2017 CR-04 23 40 19 7 5 5 1 66 14 804
2017 CR-05 25 36 18 10 7 3 0 64 18 943

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 32 16 4 3 4 1 76 7 1798
2017 CR-03 38 44 13 0 3 3 0 84 3 32
2017 CR-04 41 32 16 3 3 4 1 78 6 803
2017 CR-05 39 32 17 5 3 3 1 75 7 942
2014 CR 44 32 13 3 2 4 1 80 6 1770
2014 CR-03 48 33 10 2 0 4 4 87 3 82
2014 CR-04 46 30 13 3 2 5 1 81 5 879
2014 CR-05 42 33 14 4 2 4 2 79 6 790

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 39 12 5 2 2 0 81 7 1807
2017 CR-03 44 44 9 3 0 0 0 88 3 32
2017 CR-04 43 37 12 4 1 2 0 82 5 808
2017 CR-05 38 39 12 6 3 1 0 79 9 946
2014 CR 44 35 11 5 2 2 1 81 8 1771
2014 CR-03 46 40 9 4 0 1 0 88 4 82
2014 CR-04 45 34 11 5 2 2 0 81 7 880
2014 CR-05 43 35 11 6 2 1 1 80 8 790
2011 CR 35 36 16 6 4 3 0 73 11 2155
2011 CR-01 33 42 17 0 0 8 0 82 0 12
2011 CR-02 40 40 0 0 0 10 10 100 0 10
2011 CR-03 36 31 19 2 6 5 2 72 8 108
2011 CR-04 35 36 15 6 4 3 0 74 11 1214
2011 CR-05 34 37 17 7 5 2 0 72 11 799

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 49 36 8 5 3 0 0 85 8 1801
2017 CR-03 56 34 0 6 3 0 0 91 9 32
2017 CR-04 50 36 7 4 2 0 0 87 6 807
2017 CR-05 47 35 8 6 3 0 0 82 9 941
2014 CR 52 33 8 4 2 0 0 86 6 1771
2014 CR-03 63 23 9 5 0 0 0 87 5 82
2014 CR-04 52 33 9 3 2 0 0 86 5 880
2014 CR-05 52 34 7 4 3 0 0 86 7 790
2011 CR 46 36 9 5 3 0 0 82 9 2153
2011 CR-01 42 42 17 0 0 0 0 83 0 12
2011 CR-02 60 30 0 0 10 0 0 90 10 10
2011 CR-03 37 36 18 3 4 2 1 75 7 107
2011 CR-04 46 36 9 5 4 0 0 82 9 1214
2011 CR-05 47 36 9 5 3 0 0 83 8 798
2008 CR 43 36 9 7 4 0 0 80 11 1981
2008 CR-03 36 44 8 7 4 0 0 80 12 137
2008 CR-04 46 35 9 6 4 0 0 81 10 1493
2008 CR-05 35 39 11 9 5 0 0 74 14 338

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 32 14 8 5 0 0 72 14 1802
2017 CR-03 56 22 6 9 6 0 0 78 16 32
2017 CR-04 40 33 15 7 5 0 0 73 12 806
2017 CR-05 38 33 13 10 6 0 0 71 16 943
2014 CR 38 36 13 7 4 1 0 75 12 1772
2014 CR-03 53 33 8 1 1 2 1 89 3 83
2014 CR-04 39 35 12 8 5 1 1 75 13 880
2014 CR-05 37 38 14 7 4 0 0 75 11 790
2011 CR 36 34 16 9 5 1 0 70 14 2157
2011 CR-01 42 33 17 8 0 0 0 75 8 12
2011 CR-02 30 20 20 30 0 0 0 50 30 10
2011 CR-03 30 29 25 9 5 1 1 60 14 107
2011 CR-04 36 33 15 9 6 1 0 69 15 1218
2011 CR-05 37 36 15 7 4 1 0 74 12 798

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 34 13 9 4 0 0 74 13 1806
2017 CR-03 56 22 9 3 9 0 0 78 13 32
2017 CR-04 40 34 13 8 4 0 0 75 12 807
2017 CR-05 39 34 12 10 4 0 0 73 15 946
2014 CR 38 38 13 7 4 0 0 76 11 1772
2014 CR-03 49 36 10 1 1 1 1 88 2 83
2014 CR-04 39 35 12 9 4 0 0 75 13 879
2014 CR-05 36 41 13 7 3 0 0 77 10 791
2011 CR 36 37 14 9 5 0 0 73 14 2153
2011 CR-01 42 25 25 0 8 0 0 67 8 12
2011 CR-02 40 0 40 20 0 0 0 40 20 10
2011 CR-03 27 39 20 7 6 0 1 66 13 108
2011 CR-04 35 36 14 10 5 0 0 71 15 1216
2011 CR-05 37 39 12 8 4 0 0 76 12 796
2008 CR 37 39 12 8 5 0 0 76 13 1981
2008 CR-03 38 32 15 6 8 0 1 71 14 137
2008 CR-04 38 38 11 8 5 0 0 77 12 1495
2008 CR-05 30 42 13 8 6 1 0 72 14 335

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 24 16 9 7 4 0 67 17 1798
2017 CR-03 58 16 13 3 10 0 0 74 13 31
2017 CR-04 37 24 16 10 7 4 0 65 18 804
2017 CR-05 41 24 15 9 7 3 1 68 17 942
2014 CR 42 25 14 9 7 3 1 69 17 1773
2014 CR-03 43 25 13 6 8 2 1 71 15 83
2014 CR-04 41 25 14 9 7 3 1 69 17 880
2014 CR-05 42 25 14 10 6 3 0 69 17 791
2011 CR 38 25 14 11 9 3 0 65 20 2155
2011 CR-01 67 8 17 0 8 0 0 75 8 12
2011 CR-02 30 30 20 10 10 0 0 60 20 10
2011 CR-03 25 30 13 13 15 4 1 57 29 108
2011 CR-04 36 25 15 12 10 3 0 62 22 1216
2011 CR-05 42 24 14 10 6 4 0 70 16 797
2008 CR 35 27 14 11 8 5 1 65 20 1983
2008 CR-03 27 20 16 16 14 6 1 51 32 137
2008 CR-04 37 27 14 10 8 5 1 67 19 1497
2008 CR-05 32 28 15 12 7 4 0 64 20 335
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 25 38 37 1808
2017 CR-03 22 56 22 32
2017 CR-04 31 31 38 808
2017 CR-05 21 43 37 947
2014 CR 25 40 36 1773
2014 CR-03 16 46 39 83
2014 CR-04 29 33 38 880
2014 CR-05 21 47 32 791
2011 CR 28 38 34 2159
2011 CR-01 17 50 33 12
2011 CR-02 10 50 40 10
2011 CR-03 32 34 33 108
2011 CR-04 33 32 35 1218
2011 CR-05 20 48 32 798

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CR 21 36 23 6 7 8 454
2017 CR-04 17 36 26 6 7 8 248
2017 CR-05 26 36 18 6 6 8 193
2014 CR 24 37 22 7 9999 10 438
2014 CR-03 15 38 38 0 9999 8 13
2014 CR-04 19 40 24 8 9999 9 255
2014 CR-05 31 32 20 5 9999 11 166
2011 CR 16 37 30 5 9999 12 603
2011 CR-03 9 29 31 9 9999 23 35
2011 CR-04 12 40 33 4 9999 11 402
2011 CR-05 27 32 24 6 9999 11 157
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 20 80 1802
2017 CR-03 22 78 32
2017 CR-04 17 83 806
2017 CR-05 22 78 944
2014 CR 21 79 1770
2014 CR-03 14 86 83
2014 CR-04 20 80 878
2014 CR-05 22 78 790

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 CR 62 358
2017 CR-04 60 139
2017 CR-05 63 206
2014 CR 65 369
2014 CR-03 67 12
2014 CR-04 60 179
2014 CR-05 70 171

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CR 59 358
2017 CR-04 65 139
2017 CR-05 55 206
2014 CR 58 369
2014 CR-03 58 12
2014 CR-04 64 179
2014 CR-05 53 171

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CR 3 358
2017 CR-05 3 206
2014 CR 4 369
2014 CR-05 5 171

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CR 1 358
2014 CR-03 0 12
2014 CR-04 0 179

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CR 4 358
2017 CR-04 4 139
2017 CR-05 4 206
2014 CR 5 369
2014 CR-04 6 179
2014 CR-05 5 171

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CR 9 358
2017 CR-04 6 139
2017 CR-05 12 206
2014 CR 9 369
2014 CR-03 0 12
2014 CR-04 4 179
2014 CR-05 13 171

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 3 358
2017 CR-05 3 206
2014 CR 4 369
2014 CR-04 5 179
2014 CR-05 3 171

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 CR 39 358
2017 CR-04 34 139
2017 CR-05 42 206
2014 CR 38 369
2014 CR-04 42 179
2014 CR-05 36 171

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 CR 42 358
2017 CR-04 45 139
2017 CR-05 41 206
2014 CR 38 369
2014 CR-04 44 179
2014 CR-05 32 171

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CR 51 358
2017 CR-04 55 139
2017 CR-05 49 206
2014 CR 52 369
2014 CR-04 51 179
2014 CR-05 53 171

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 CR 41 358
2017 CR-04 42 139
2017 CR-05 41 206
2014 CR 45 369
2014 CR-03 75 12
2014 CR-04 48 179
2014 CR-05 41 171

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 CR 32 358
2017 CR-04 31 139
2017 CR-05 34 206
2014 CR 37 369
2014 CR-04 39 179
2014 CR-05 35 171

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CR 51 358
2017 CR-04 57 139
2017 CR-05 47 206
2014 CR 49 369
2014 CR-03 58 12
2014 CR-04 48 179
2014 CR-05 51 171

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 CR 37 358
2017 CR-04 37 139
2017 CR-05 37 206
2014 CR 40 369
2014 CR-03 42 12
2014 CR-04 37 179
2014 CR-05 43 171

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 CR 1 358
2017 CR-04 0 139
2014 CR 2 369
2014 CR-03 0 12
2014 CR-04 3 179

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 CR 13 358
2017 CR-04 15 139
2017 CR-05 12 206
2014 CR 8 369
2014 CR-03 0 12
2014 CR-04 8 179
2014 CR-05 8 171

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 CR 10 358
2017 CR-04 8 139
2017 CR-05 12 206
2014 CR 11 369
2014 CR-04 13 179
2014 CR-05 8 171

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CR 46 358
2017 CR-04 50 139
2017 CR-05 45 206
2014 CR 48 369
2014 CR-03 58 12
2014 CR-04 46 179
2014 CR-05 49 171

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 CR 28 358
2017 CR-04 23 139
2017 CR-05 33 206
2014 CR 26 369
2014 CR-03 0 12
2014 CR-04 26 179
2014 CR-05 28 171

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 12 358
2017 CR-04 12 139
2017 CR-05 13 206
2014 CR 16 369
2014 CR-04 17 179
2014 CR-05 15 171

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CR 53 358
2017 CR-04 52 139
2017 CR-05 54 206
2014 CR 54 369
2014 CR-03 42 12
2014 CR-04 54 179
2014 CR-05 56 171

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 CR 27 358
2017 CR-04 27 139
2017 CR-05 27 206
2014 CR 32 369
2014 CR-04 35 179
2014 CR-05 30 171

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CR 8 358
2017 CR-04 6 139
2017 CR-05 10 206
2014 CR 9 369
2014 CR-04 10 179
2014 CR-05 9 171

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CR 21 358
2017 CR-04 19 139
2017 CR-05 24 206
2014 CR 24 369
2014 CR-04 26 179
2014 CR-05 22 171

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CR 16 358
2017 CR-04 14 139
2017 CR-05 17 206
2014 CR 11 369
2014 CR-03 0 12
2014 CR-04 11 179
2014 CR-05 11 171

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 6 358
2017 CR-04 5 139
2017 CR-05 6 206
2014 CR 7 369
2014 CR-03 0 12
2014 CR-04 7 179
2014 CR-05 6 171

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CR 12 358
2017 CR-04 14 139
2017 CR-05 10 206
2014 CR 12 369
2014 CR-04 9 179
2014 CR-05 15 171

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 10 358
2017 CR-04 9 139
2017 CR-05 11 206
2014 CR 12 369
2014 CR-04 13 179
2014 CR-05 11 171

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CR 25 358
2017 CR-04 29 139
2017 CR-05 23 206
2014 CR 23 369
2014 CR-03 42 12
2014 CR-04 25 179
2014 CR-05 20 171

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 CR 11 337
2017 CR-04 14 132
2017 CR-05 10 193
2014 CR 13 345
2014 CR-04 14 167
2014 CR-05 14 160

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CR 15 337
2017 CR-04 16 132
2017 CR-05 15 193
2014 CR 15 345
2014 CR-04 10 167
2014 CR-05 19 160

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CR 10 337
2017 CR-04 11 132
2017 CR-05 10 193
2014 CR 8 345
2014 CR-04 7 167
2014 CR-05 10 160

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CR 5 337
2017 CR-04 4 132
2017 CR-05 7 193
2014 CR 6 345
2014 CR-03 0 12
2014 CR-04 7 167
2014 CR-05 7 160

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CR 16 337
2017 CR-04 15 132
2017 CR-05 17 193
2014 CR 14 345
2014 CR-04 16 167
2014 CR-05 13 160

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 15 337
2017 CR-04 16 132
2017 CR-05 14 193
2014 CR 9 345
2014 CR-04 8 167
2014 CR-05 9 160

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 16 337
2017 CR-04 23 132
2017 CR-05 12 193
2014 CR 17 345
2014 CR-03 0 12
2014 CR-04 22 167
2014 CR-05 14 160

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CR 9 337
2017 CR-04 10 132
2017 CR-05 9 193
2014 CR 10 345
2014 CR-04 10 167
2014 CR-05 10 160

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CR 12 337
2017 CR-04 14 132
2017 CR-05 10 193
2014 CR 9 345
2014 CR-04 11 167
2014 CR-05 6 160

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 CR 23 337
2017 CR-04 21 132
2017 CR-05 23 193
2014 CR 25 345
2014 CR-04 25 167
2014 CR-05 26 160

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 7 337
2017 CR-04 8 132
2017 CR-05 8 193
2014 CR 9 345
2014 CR-04 8 167
2014 CR-05 9 160

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CR 43 337
2017 CR-04 45 132
2017 CR-05 41 193
2014 CR 47 345
2014 CR-03 42 12
2014 CR-04 48 167
2014 CR-05 46 160

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CR 53 337
2017 CR-04 47 132
2017 CR-05 58 193
2014 CR 52 345
2014 CR-03 42 12
2014 CR-04 50 167
2014 CR-05 55 160

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CR 3 337

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 12 337
2017 CR-04 10 132
2017 CR-05 13 193
2014 CR 16 345
2014 CR-04 22 167
2014 CR-05 9 160

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 87 13 358
2017 CR-04 82 18 139
2017 CR-05 90 10 206

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 20 20 20 9 8 16 6 52 22 1805
2017 CR-03 16 34 6 13 9 16 6 64 28 32
2017 CR-04 21 18 21 9 7 18 6 52 20 808
2017 CR-05 20 21 19 9 10 15 6 52 24 944
2014 CR 24 23 19 9 8 13 4 57 20 1772
2014 CR-03 30 29 14 6 7 11 2 68 15 83
2014 CR-04 24 22 18 8 8 16 4 57 20 880
2014 CR-05 24 23 20 9 8 11 4 55 21 790

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 32 16 7 5 4 1 70 12 1802
2017 CR-03 34 28 13 9 3 13 0 71 14 32
2017 CR-04 35 33 16 6 4 5 1 73 10 806
2017 CR-05 33 32 17 8 6 3 1 68 14 943
2014 CR 38 33 15 6 4 4 1 73 11 1771
2014 CR-03 42 37 7 7 1 2 2 84 9 83
2014 CR-04 39 31 16 5 4 4 0 73 10 879
2014 CR-05 36 33 15 7 5 3 1 72 12 790
2011 CR 36 32 15 7 5 4 0 72 12 2160
2011 CR-01 50 33 8 8 0 0 0 83 8 12
2011 CR-02 30 40 10 20 0 0 0 70 20 10
2011 CR-03 37 28 12 12 6 5 1 69 19 108
2011 CR-04 37 32 14 6 5 5 0 73 12 1218
2011 CR-05 35 33 17 8 4 4 0 71 12 799
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 25 50 12 6 3 2 1 78 9 1809
2017 CR-03 31 41 16 3 0 3 6 79 3 32
2017 CR-04 22 50 13 7 4 3 1 75 11 808
2017 CR-05 27 51 12 6 2 2 1 80 8 948
2014 CR 26 53 10 6 3 2 1 82 9 1773
2014 CR-03 12 67 11 2 1 6 0 85 4 83
2014 CR-04 27 50 10 6 4 2 1 79 10 880
2014 CR-05 28 55 9 6 2 1 0 84 7 791
2011 CR 24 53 11 8 3 1 1 78 10 2158
2011 CR-01 8 50 17 0 0 8 17 78 0 12
2011 CR-02 10 30 10 0 0 20 30 80 0 10
2011 CR-03 19 48 15 7 3 5 3 73 11 108
2011 CR-04 23 53 11 8 3 1 1 77 11 1215
2011 CR-05 26 55 9 8 2 0 1 81 9 800
2008 CR 20 53 11 9 5 2 0 75 14 1988
2008 CR-03 13 50 14 15 4 3 1 66 20 137
2008 CR-04 19 53 11 9 6 2 0 74 15 1499
2008 CR-05 28 54 10 5 1 1 1 84 6 338

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 12 24 24 9 7 17 7 48 21 1802
2017 CR-03 34 16 22 6 6 6 9 59 15 32
2017 CR-04 11 23 24 9 8 19 6 45 23 806
2017 CR-05 13 26 24 10 6 15 8 50 20 943
2014 CR 13 24 26 9 5 15 9 48 18 1772
2014 CR-03 13 35 23 8 1 17 2 60 12 83
2014 CR-04 12 24 24 8 6 17 7 49 19 879
2014 CR-05 13 23 27 9 5 13 11 47 17 791
2011 CR 12 25 25 10 6 16 6 48 19 2153
2011 CR-01 0 25 42 0 0 8 25 38 0 12
2011 CR-02 0 20 10 10 0 30 30 50 25 10
2011 CR-03 16 23 19 15 9 12 6 48 30 108
2011 CR-04 11 24 26 10 6 17 6 46 20 1213
2011 CR-05 13 27 25 8 5 16 6 51 17 798

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 30 14 5 3 9 1 76 8 1807
2017 CR-03 50 22 13 3 0 6 6 82 4 32
2017 CR-04 37 32 12 4 3 11 1 79 7 806
2017 CR-05 39 29 15 5 3 8 1 74 9 948
2014 CR 37 30 14 5 3 10 1 75 10 1771
2014 CR-03 35 37 11 1 2 12 1 83 4 83
2014 CR-04 38 30 13 5 3 10 1 76 9 878
2014 CR-05 36 30 15 6 4 9 0 72 11 791
2011 CR 36 32 13 5 3 9 1 76 10 2159
2011 CR-01 25 25 17 0 0 17 17 75 0 12
2011 CR-02 20 30 0 0 0 20 30 100 0 10
2011 CR-03 29 30 18 6 5 10 4 68 12 108
2011 CR-04 38 32 13 5 3 9 1 77 9 1217
2011 CR-05 35 33 12 6 4 9 1 75 11 799
2008 CR 30 35 13 5 4 12 0 75 10 1987
2008 CR-03 21 38 15 4 4 18 1 72 10 136
2008 CR-04 31 34 14 5 4 13 0 74 10 1499
2008 CR-05 34 39 10 5 4 7 1 79 9 338

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 29 16 5 3 13 2 72 9 1800
2017 CR-03 38 25 16 3 0 13 6 77 4 32
2017 CR-04 32 29 15 4 3 15 2 73 9 804
2017 CR-05 34 28 17 5 3 12 1 72 9 943
2014 CR 31 31 18 5 3 13 1 71 9 1769
2014 CR-03 30 40 12 1 2 13 1 82 4 83
2014 CR-04 32 29 18 4 3 13 1 70 9 877
2014 CR-05 30 32 18 6 3 12 1 70 9 790
2011 CR 32 31 16 6 3 11 1 72 10 2149
2011 CR-01 25 25 25 0 0 8 17 67 0 12
2011 CR-02 0 30 10 0 0 30 30 75 0 10
2011 CR-03 29 26 16 12 3 11 2 64 17 106
2011 CR-04 31 32 16 6 3 11 1 72 10 1212
2011 CR-05 33 31 16 5 4 12 0 73 10 796
2008 CR 35 32 12 7 5 8 1 73 13 1983
2008 CR-03 26 32 16 6 5 13 1 68 13 137
2008 CR-04 36 31 12 7 5 9 1 74 13 1494
2008 CR-05 34 34 12 7 6 6 1 73 14 338
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 8 92 1801
2017 CR-04 8 92 805
2017 CR-05 7 93 944
2014 CR 8 92 1771
2014 CR-03 6 94 83
2014 CR-04 8 92 879
2014 CR-05 7 93 790

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 CR 47 135
2017 CR-04 41 61
2017 CR-05 53 68
2014 CR 52 134
2014 CR-04 51 73
2014 CR-05 51 53

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CR 70 135
2017 CR-04 70 61
2017 CR-05 71 68
2014 CR 73 134
2014 CR-04 70 73
2014 CR-05 79 53

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CR-04 0 61
2014 CR 0 134
2014 CR-04 0 73
2014 CR-05 0 53

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CR 7 135
2017 CR-04 8 61
2014 CR 8 134
2014 CR-04 11 73

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CR 9 135
2017 CR-05 13 68
2014 CR 4 134

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 8 135
2017 CR-05 9 68
2014 CR 4 134

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 CR 21 136
2017 CR-04 22 62
2017 CR-05 18 68
2014 CR 15 134
2014 CR-04 19 73
2014 CR-05 9 53

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 CR 12 136
2017 CR-04 16 62
2017 CR-05 9 68
2014 CR 13 134
2014 CR-04 16 73

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 CR 7 136
2017 CR-04 10 62
2014 CR 4 134

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 CR 4 136
2014 CR 4 134

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 CR 32 136
2017 CR-04 44 62
2017 CR-05 25 68
2014 CR 25 134
2014 CR-04 25 73
2014 CR-05 26 53

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 CR 29 136
2017 CR-04 24 62
2017 CR-05 37 68
2014 CR 19 134
2014 CR-04 15 73
2014 CR-05 21 53

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 CR-05 0 68
2014 CR-05 0 53

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 CR-05 0 68

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 CR 7 136
2017 CR-04 8 62
2017 CR-05 7 68
2014 CR 7 134
2014 CR-04 8 73

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 CR 19 136
2017 CR-04 18 62
2017 CR-05 22 68
2014 CR 10 134
2014 CR-04 14 73

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 CR 0 136
2017 CR-04 0 62
2017 CR-05 0 68

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 CR 14 136
2017 CR-04 13 62
2017 CR-05 15 68
2014 CR 19 134
2014 CR-04 19 73
2014 CR-05 19 53

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 CR 0 136
2017 CR-04 0 62
2017 CR-05 0 68
2014 CR 0 134
2014 CR-04 0 73
2014 CR-05 0 53

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 22 136
2017 CR-04 24 62
2017 CR-05 18 68
2014 CR 34 134
2014 CR-04 37 73
2014 CR-05 28 53

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CR 28 136
2017 CR-04 27 62
2017 CR-05 31 68
2014 CR 32 134
2014 CR-04 31 73
2014 CR-05 36 53

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 CR 13 136
2017 CR-04 10 62
2017 CR-05 16 68
2014 CR 14 134
2014 CR-04 10 73
2014 CR-05 21 53

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CR 6 136
2017 CR-05 9 68
2014 CR 4 134

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CR 14 136
2017 CR-04 10 62
2017 CR-05 18 68
2014 CR 19 134
2014 CR-04 21 73
2014 CR-05 17 53

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CR 8 136
2017 CR-05 10 68
2014 CR 4 134

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 6 136
2014 CR 5 134

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CR 7 136
2014 CR 4 134

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 CR 6 136
2014 CR 7 134
2014 CR-04 7 73

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CR 52 136
2017 CR-04 53 62
2017 CR-05 51 68
2014 CR 52 134
2014 CR-04 55 73
2014 CR-05 45 53

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 CR 6 128
2014 CR 6 127

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CR 10 128
2017 CR-05 12 64
2014 CR 11 127
2014 CR-04 9 69
2014 CR-05 14 50

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CR 4 128

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CR 4 128
2014 CR 6 127

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 11 128
2017 CR-04 8 59
2017 CR-05 14 64
2014 CR 9 127
2014 CR-04 10 69

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 9 128
2017 CR-04 14 59
2014 CR 13 127
2014 CR-04 13 69
2014 CR-05 14 50

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CR 9 128
2017 CR-04 10 59
2017 CR-05 8 64
2014 CR 13 127
2014 CR-04 13 69
2014 CR-05 14 50

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CR 11 128
2017 CR-04 12 59
2017 CR-05 11 64
2014 CR 13 127
2014 CR-04 14 69
2014 CR-05 10 50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 CR 15 128
2017 CR-04 14 59
2017 CR-05 17 64
2014 CR 19 127
2014 CR-04 19 69
2014 CR-05 18 50

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 7 128
2017 CR-05 9 64
2014 CR 9 127
2014 CR-04 10 69

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CR 45 128
2017 CR-04 42 59
2017 CR-05 52 64
2014 CR 51 127
2014 CR-04 52 69
2014 CR-05 42 50

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CR-05 0 64
2014 CR-04 0 69

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CR 64 128
2017 CR-04 61 59
2017 CR-05 69 64
2014 CR 71 127
2014 CR-04 70 69
2014 CR-05 74 50

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CR-05 0 64

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 14 128
2017 CR-04 17 59
2017 CR-05 11 64
2014 CR 9 127
2014 CR-04 12 69

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 91 9 136
2017 CR-04 89 11 62
2017 CR-05 96 4 68

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 19 24 4 3 21 8 56 10 1807
2017 CR-03 31 16 16 3 0 19 16 71 5 32
2017 CR-04 20 19 22 4 2 24 8 58 9 807
2017 CR-05 21 19 26 4 3 18 9 54 10 947
2014 CR 23 21 22 4 2 21 8 61 9 1772
2014 CR-03 29 25 16 2 2 22 4 73 6 83
2014 CR-04 23 21 20 3 3 22 8 63 9 879
2014 CR-05 22 20 24 4 2 19 9 58 8 791

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 30 19 4 2 7 2 72 7 1807
2017 CR-03 44 25 13 3 0 9 6 81 4 32
2017 CR-04 37 29 19 3 2 9 2 73 6 808
2017 CR-05 36 30 20 5 3 6 1 71 8 946
2014 CR 38 31 17 3 2 8 2 76 5 1772
2014 CR-03 40 28 11 4 1 16 1 81 6 83
2014 CR-04 39 29 16 2 2 9 1 77 5 879
2014 CR-05 37 32 18 4 1 6 2 75 6 791
2011 CR 42 30 15 4 2 6 0 78 7 2151
2011 CR-01 58 25 17 0 0 0 0 83 0 12
2011 CR-02 30 50 0 10 0 10 0 89 11 10
2011 CR-03 40 24 19 7 3 6 1 69 11 108
2011 CR-04 42 29 15 4 3 6 0 77 7 1212
2011 CR-05 41 33 14 4 1 6 0 79 6 796
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 23 19 15 21 1 1 45 36 1802
2017 CR-03 28 22 19 9 19 0 3 52 29 32
2017 CR-04 18 22 19 16 23 0 1 40 40 806
2017 CR-05 23 24 18 14 19 1 1 48 33 943

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 30 28 21 12 8 0 1 59 20 1801
2017 CR-03 38 31 19 6 3 0 3 71 10 32
2017 CR-04 36 29 19 9 5 0 2 66 14 804
2017 CR-05 24 28 22 14 12 0 1 52 26 945

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 29 14 6 3 0 3 76 9 1791
2017 CR-03 59 16 6 3 9 0 6 80 13 32
2017 CR-04 49 28 13 6 1 0 4 80 7 801
2017 CR-05 39 31 16 7 4 0 3 73 11 938

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 22 17 13 12 0 3 57 25 1799
2017 CR-03 41 25 9 13 9 0 3 68 23 32
2017 CR-04 38 22 15 12 10 0 3 62 22 805
2017 CR-05 30 22 18 14 14 0 3 53 28 941

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 61 16 7 3 2 0 11 87 5 1799
2017 CR-03 59 0 9 3 0 0 28 83 4 32
2017 CR-04 65 15 6 1 0 0 11 91 2 804
2017 CR-05 58 17 8 4 3 1 10 84 7 942

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 30 15 7 4 0 1 73 11 1800
2017 CR-03 58 19 10 13 0 0 0 77 13 31
2017 CR-04 46 29 13 8 3 0 0 75 11 802
2017 CR-05 40 31 17 6 5 0 1 71 11 946

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 30 17 7 3 1 2 72 10 1799
2017 CR-03 45 26 16 6 6 0 0 71 13 31
2017 CR-04 41 30 15 7 2 1 2 75 10 802
2017 CR-05 39 29 19 6 4 1 2 70 11 945

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 31 17 9 3 1 1 70 13 1799
2017 CR-03 65 16 6 10 3 0 0 81 13 31
2017 CR-04 41 31 16 8 2 1 1 74 10 802
2017 CR-05 33 31 19 10 4 1 1 66 15 945

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 28 15 8 4 1 2 72 12 1796
2017 CR-03 55 23 16 3 3 0 0 77 6 31
2017 CR-04 42 29 16 8 3 1 2 73 11 801
2017 CR-05 41 28 15 8 5 1 2 72 13 943

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 31 17 8 4 1 2 70 13 1793
2017 CR-03 61 16 10 6 3 0 3 80 10 31
2017 CR-04 42 29 16 7 3 1 2 74 10 798
2017 CR-05 31 33 18 10 5 1 2 66 15 943

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 57 23 11 5 2 0 3 82 7 1799
2017 CR-03 59 6 16 16 0 0 3 68 16 32
2017 CR-04 58 24 10 3 2 0 3 84 5 801
2017 CR-05 56 23 11 5 3 0 2 80 8 945

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 69 14 7 3 3 1 3 87 7 1805
2017 CR-03 72 9 6 6 3 3 0 84 10 32
2017 CR-04 71 13 6 3 3 0 4 88 6 805
2017 CR-05 68 15 7 3 4 1 2 86 7 947

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 28 12 6 3 0 2 78 9 1802
2017 CR-03 47 28 13 13 0 0 0 75 13 32
2017 CR-04 53 27 11 5 3 0 2 81 8 804
2017 CR-05 44 29 14 6 4 1 2 75 11 945

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 62 18 8 5 4 0 2 82 9 1800
2017 CR-03 66 19 0 9 6 0 0 84 16 32
2017 CR-04 62 18 10 4 3 0 2 82 8 802
2017 CR-05 63 18 7 5 5 0 2 82 10 945

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 6 3 1 1 0 33 93 2 1799
2017 CR-03 50 3 9 6 0 0 31 77 9 32
2017 CR-04 59 4 3 1 1 0 32 94 2 802
2017 CR-05 54 7 3 1 1 0 35 93 2 944

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 61 21 7 2 1 0 7 88 4 1791
2017 CR-03 69 16 3 0 0 0 13 96 0 32
2017 CR-04 68 17 5 1 1 0 8 92 2 798
2017 CR-05 54 25 10 3 2 0 6 85 5 941

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 70 15 6 3 2 0 4 89 5 1804
2017 CR-03 69 19 6 3 0 0 3 90 3 32
2017 CR-04 66 15 6 4 3 0 5 86 8 805
2017 CR-05 73 15 6 1 1 1 3 91 3 946

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 30 10 3 2 0 2 85 5 1800
2017 CR-03 59 22 13 6 0 0 0 81 6 32
2017 CR-04 51 29 10 4 2 0 3 83 6 803
2017 CR-05 53 31 10 3 1 0 2 86 4 944

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 19 35 31 10 4 0 0 54 14 1806
2017 CR-03 25 47 19 6 3 0 0 72 9 32
2017 CR-04 20 37 30 9 3 0 1 58 12 807
2017 CR-05 18 32 32 11 5 1 0 51 17 946

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 9 16 36 25 13 0 1 38 25 1796
2017 CR-03 13 16 16 31 25 0 0 56 28 32
2017 CR-04 6 16 36 27 15 0 0 42 22 805
2017 CR-05 12 16 36 24 11 0 1 35 28 938

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 40 14 6 3 3 0 76 10 1803
2017 CR-03 50 22 19 6 3 0 0 72 9 32
2017 CR-04 38 38 13 5 2 3 0 79 7 805
2017 CR-05 30 42 14 8 3 2 0 74 12 945

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 39 15 12 7 2 0 65 19 1804
2017 CR-03 38 38 6 9 9 0 0 75 19 32
2017 CR-04 25 40 15 11 6 2 0 67 18 806
2017 CR-05 23 38 16 12 9 2 0 62 21 946
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 16 84 1800
2017 CR-03 38 63 32
2017 CR-04 15 85 804
2017 CR-05 16 84 943
2014 CR 15 85 1767
2014 CR-03 13 87 82
2014 CR-04 16 84 875
2014 CR-05 14 86 791

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 82 18 280
2017 CR-03 83 17 12
2017 CR-04 82 18 119
2017 CR-05 82 18 146
2014 CR 81 19 265
2014 CR-03 64 36 11
2014 CR-04 80 20 142
2014 CR-05 84 16 111

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 57 27 7 6 2 0 1 85 8 230
2017 CR-03 70 0 0 20 10 0 0 70 30 10
2017 CR-04 48 35 10 4 3 0 0 83 7 97
2017 CR-05 63 23 5 7 1 0 2 87 8 120
2014 CR 54 32 7 7 0 0 0 86 7 214
2014 CR-04 58 28 3 10 1 0 0 87 11 113
2014 CR-05 48 35 12 4 0 0 0 84 4 93
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 23 16 11 16 3 1 31 69 1808
2017 CR-03 28 22 31 13 6 0 0 28 72 32
2017 CR-04 28 22 17 12 18 2 1 29 71 808
2017 CR-05 31 24 16 10 14 4 0 32 68 947

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 32 1191
2017 CR-03 27 22
2017 CR-04 35 551
2017 CR-05 29 604

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 24 1191
2017 CR-03 27 22
2017 CR-04 23 551
2017 CR-05 24 604

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 19 1191
2017 CR-03 18 22
2017 CR-04 21 551
2017 CR-05 16 604

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CR 35 1191
2017 CR-03 32 22
2017 CR-04 30 551
2017 CR-05 39 604

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CR 6 1191
2017 CR-03 0 22
2017 CR-04 6 551
2017 CR-05 7 604

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CR 45 1191
2017 CR-03 59 22
2017 CR-04 45 551
2017 CR-05 45 604

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CR 6 48 17 10 5 13 1170
2017 CR-03 20 30 20 15 5 10 20
2017 CR-04 5 49 17 11 4 14 546
2017 CR-05 6 48 17 10 5 13 590

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 21 17 13 22 2 10 41 40 1205
2017 CR-03 30 9 22 9 13 4 13 47 26 23
2017 CR-04 16 22 17 13 22 3 8 42 39 556
2017 CR-05 13 20 17 13 23 2 12 38 42 612

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 3 12 11 17 51 2 4 16 73 1204
2017 CR-03 4 9 17 17 30 13 9 17 61 23
2017 CR-04 4 13 10 18 52 2 3 17 73 555
2017 CR-05 3 11 11 17 50 2 5 15 73 612
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