2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	45	4	7	3	0	86	10	4210
2017	Term	50	37	3	8	2	0	87	10	299
2017	Casual	50	36	5	6	1	0	87	8	257
2017	Student	59	29	5	7	0	0	88	7	66
2014	Indeterminate (permanent)	43	44	3	7	2	0	87	9	3791
2014	Term	49	38	7	4	2	0	88	6	233
2014	Casual	46	47	3	4	0	0	93	4	29
2011	Indeterminate (permanent)	40	47	4	8	2	0	86	10	5048
2011	Term	49	40	3	6	2	0	89	8	342
2011	Casual	43	48	4	5	0	0	91	5	71
2011	Student	43	43	7	7	0	0	86	7	14
2011	Governor-in-council appointment	36	51	0	13	0	0	87	13	22
2008	Indeterminate (permanent)	40	47	3	8	2	0	87	10	3157
2008	Term	49	38	3	6	4	0	87	10	314
2008	Casual	59	33	0	7	0	0	93	7	15
2008	Student	28	66	0	0	0	6	100	0	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	75	17	3	2	1	1	1	94	2	4200
2017	Term	78	15	3	2	0	1	1	95	2	299
2017	Casual	83	9	4	0	0	1	1	95	1	256
2017	Student	82	17	0	2	0	0	0	98	2	66
2014	Indeterminate (permanent)	75	18	3	2	1	0	1	94	2	3792
2014	Term	77	17	3	0	2	0	0	95	2	232
2014	Casual	89	4	4	0	0	0	3	96	0	29
2011	Indeterminate (permanent)	76	17	3	2	1	0	1	94	3	5047
2011	Term	78	18	1	1	1	1	1	97	3	343
2011	Casual	75	16	5	1	0	0	1	93	1	72
2011	Student	86	14	0	0	0	0	0	100	0	14
2011	Governor-in-council appointment	62	29	9	0	0	0	0	91	0	22
2008	Indeterminate (permanent)	77	17	2	2	1	1	1	95	3	3149
2008	Term	76	18	2	3	1	1	0	94	4	312
2008	Casual	85	15	0	0	0	0	0	100	0	15
2008	Student	75	19	6	0	0	0	0	94	0	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	15	4	4	2	0	2	91	5	4209
2017	Term	82	10	3	1	1	1	2	95	2	299
2017	Casual	84	7	4	1	1	0	3	93	2	257
2017	Student	82	16	0	2	0	0	0	98	2	66
2014	Indeterminate (permanent)	72	16	4	3	2	0	2	91	5	3792
2014	Term	75	15	5	2	2	0	2	91	4	233
2014	Casual	96	0	0	4	0	0	0	96	4	29
2011	Indeterminate (permanent)	74	14	3	4	2	0	2	90	7	5041
2011	Term	78	14	3	2	2	1	1	93	3	343
2011	Casual	78	11	4	1	0	0	6	94	1	71
2011	Student	71	14	7	7	0	0	0	86	7	14
2011	Governor-in-council appointment	87	4	9	0	0	0	0	91	0	22
2008	Indeterminate (permanent)	74	15	3	4	2	0	1	91	6	3153
2008	Term	71	18	4	6	2	0	0	89	7	313
2008	Casual	85	7	7	0	0	0	0	93	0	15
2008	Student	69	25	6	0	0	0	0	94	0	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	34	6	11	5	0	0	78	16	4203
2017	Term	46	33	6	8	5	0	2	80	14	299
2017	Casual	52	32	5	4	4	0	3	86	8	257
2017	Student	69	21	4	5	0	2	0	91	5	66
2014	Indeterminate (permanent)	45	33	6	11	5	0	0	79	15	3791
2014	Term	43	39	7	6	5	0	0	82	11	233
2014	Casual	65	35	0	0	0	0	0	100	0	29
2011	Indeterminate (permanent)	39	36	7	11	7	0	0	75	18	5018
2011	Term	46	34	6	9	6	0	0	80	14	342
2011	Casual	41	29	10	13	7	0	0	71	20	72
2011	Student	57	15	7	7	14	0	0	72	22	14
2011	Governor-in-council appointment	49	47	0	4	0	0	0	96	4	22

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	38	10	15	7	0	0	68	22	4207
2017	Term	36	41	10	8	5	0	1	77	13	299
2017	Casual	40	32	12	10	3	0	3	74	14	256
2017	Student	48	37	3	10	2	0	0	85	12	66
2014	Indeterminate (permanent)	30	39	10	13	7	0	0	69	21	3791
2014	Term	35	39	11	10	4	0	1	74	14	233
2014	Casual	28	56	6	6	4	0	0	84	9	29
2011	Indeterminate (permanent)	28	40	12	13	6	0	0	68	20	5034
2011	Term	35	35	11	10	7	0	1	71	18	342
2011	Casual	23	48	9	10	5	0	5	75	16	71
2011	Student	43	35	0	7	0	0	14	91	9	14
2011	Governor-in-council appointment	23	44	10	19	5	0	0	67	23	21
2008	Indeterminate (permanent)	26	42	11	14	7	0	0	68	21	3158
2008	Term	29	38	12	15	5	1	0	68	20	315
2008	Casual	48	30	22	0	0	0	0	78	0	15
2008	Student	12	69	9	9	0	0	0	81	9	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	37	11	7	3	0	79	10	4208
2017	Term	53	34	7	3	3	0	88	5	299
2017	Casual	52	32	9	4	2	0	85	6	256
2017	Student	42	39	14	5	0	0	81	5	66
2014	Indeterminate (permanent)	41	37	11	7	4	0	78	11	3793
2014	Term	41	40	10	7	2	0	81	9	233
2014	Casual	60	28	8	0	4	0	88	4	29
2011	Indeterminate (permanent)	44	36	10	6	4	0	80	10	5043
2011	Term	48	34	10	6	2	1	82	7	342
2011	Casual	48	37	5	5	3	1	87	8	72
2011	Student	43	28	15	14	0	0	72	14	14
2011	Governor-in-council appointment	73	18	0	4	4	0	91	9	22
2008	Indeterminate (permanent)	39	40	10	8	4	0	79	11	3152
2008	Term	32	40	13	8	6	0	73	14	314
2008	Casual	55	22	16	7	0	0	77	7	15
2008	Student	9	37	28	18	7	0	46	25	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	35	7	7	3	0	83	10	4200
2017	Term	58	32	3	5	2	0	89	7	299
2017	Casual	61	26	7	5	2	0	86	6	256
2017	Student	50	32	15	3	0	0	82	3	66
2014	Indeterminate (permanent)	46	37	7	6	4	0	83	10	3790
2014	Term	47	39	7	4	4	0	86	7	233
2014	Casual	55	45	0	0	0	0	100	0	29
2011	Indeterminate (permanent)	47	38	6	5	4	0	85	9	5040
2011	Term	47	32	10	6	5	0	79	11	343
2011	Casual	52	29	8	5	3	3	83	8	71
2011	Student	21	65	14	0	0	0	86	0	14
2011	Governor-in-council appointment	58	33	4	4	0	0	91	4	22
2008	Indeterminate (permanent)	46	39	7	6	3	0	85	9	3159
2008	Term	38	35	9	10	8	0	72	18	315
2008	Casual	44	45	0	12	0	0	88	12	15
2008	Student	13	58	19	4	7	0	71	11	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	37	8	7	3	0	0	81	10	4195
2017	Term	53	31	7	6	3	1	1	85	8	299
2017	Casual	58	25	7	6	1	0	2	85	8	254
2017	Student	65	30	2	0	0	3	0	98	0	66
2014	Indeterminate (permanent)	46	36	8	7	2	0	0	82	9	3788
2014	Term	47	39	9	5	0	0	0	86	5	232
2014	Casual	65	24	4	0	7	0	0	89	7	29

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	31	8	8	5	0	0	79	13	4205
2017	Term	54	27	9	6	3	0	1	81	9	298
2017	Casual	60	23	7	3	1	0	5	88	5	255
2017	Student	59	16	13	3	2	7	0	81	5	66
2014	Indeterminate (permanent)	46	32	10	8	4	0	0	78	12	3785
2014	Term	48	31	10	7	3	0	1	79	10	232
2014	Casual	53	17	12	8	6	0	4	73	15	29
2011	Indeterminate (permanent)	44	34	10	7	5	0	0	79	12	5042
2011	Term	55	29	8	6	1	1	1	84	7	341
2011	Casual	55	27	5	7	3	0	3	85	10	72
2011	Student	64	7	14	0	7	0	7	76	8	14
2011	Governor-in-council appointment	33	41	4	13	9	0	0	74	22	22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	23	9	10	10	2	6	69	21	4206
2017	Term	44	22	12	5	6	1	9	74	12	298
2017	Casual	26	10	14	5	6	1	37	59	19	256
2017	Student	30	13	11	3	5	7	31	69	13	66
2014	Indeterminate (permanent)	38	24	10	10	10	1	6	67	22	3787
2014	Term	49	22	11	7	4	1	7	77	11	233
2014	Casual	25	9	26	4	12	0	25	46	20	29
2011	Indeterminate (permanent)	35	24	10	11	12	1	7	65	25	5039
2011	Term	44	18	13	8	5	2	10	70	15	343
2011	Casual	33	19	15	4	7	1	20	67	14	72
2011	Student	14	22	21	0	15	14	14	50	21	14
2011	Governor-in-council appointment	18	13	4	9	13	0	42	55	38	22
2008	Indeterminate (permanent)	39	24	8	11	11	2	5	67	24	3157
2008	Term	46	24	12	5	3	4	7	78	8	314
2008	Casual	38	22	12	0	0	0	29	84	0	15
2008	Student	0	30	30	11	9	0	20	37	25	21

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	43	9	7	4	0	80	11	4204
2017	Term	49	38	4	5	3	0	87	8	299
2017	Casual	50	39	7	3	1	0	89	4	257
2017	Student	40	48	10	2	0	0	88	2	66
2014	Indeterminate (permanent)	36	43	10	7	4	0	79	11	3792
2014	Term	42	42	10	5	2	0	83	7	233
2014	Casual	45	37	4	10	4	0	82	14	29
2011	Indeterminate (permanent)	38	40	10	7	4	0	79	11	5033
2011	Term	46	39	8	5	1	1	85	6	342
2011	Casual	49	40	5	5	0	0	90	5	72
2011	Student	21	36	28	7	7	0	58	14	14
2011	Governor-in-council appointment	60	32	4	4	0	0	91	4	22
2008	Indeterminate (permanent)	39	40	9	7	4	0	80	11	3116
2008	Term	42	33	14	5	6	0	75	11	314
2008	Casual	55	33	4	0	0	7	95	0	15
2008	Student	6	59	15	9	11	0	65	20	21

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	35	15	12	9	0	0	64	21	4202
2017	Term	41	30	13	11	6	0	0	71	16	299
2017	Casual	38	36	11	8	5	0	1	76	13	256
2017	Student	45	33	10	8	0	2	2	81	8	66
2014	Indeterminate (permanent)	28	37	14	13	9	0	0	65	22	3789
2014	Term	39	38	11	7	4	0	0	77	11	233
2014	Casual	40	27	14	12	7	0	0	67	19	29
2011	Indeterminate (permanent)	24	38	15	13	9	0	0	63	22	5039
2011	Term	33	39	14	8	6	1	1	72	14	342
2011	Casual	41	36	10	10	3	0	0	77	13	72
2011	Student	43	21	22	15	0	0	0	63	15	14
2011	Governor-in-council appointment	26	42	4	22	4	0	0	69	27	22

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	41	12	10	5	0	73	15	4202
2017	Term	43	43	6	6	1	0	86	8	299
2017	Casual	51	35	7	6	1	0	85	7	257
2017	Student	42	38	10	7	2	2	81	9	66

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	38	8	4	2	0	0	85	7	4199
2017	Term	57	32	6	3	1	1	0	89	5	298
2017	Casual	58	31	7	1	1	0	1	90	3	257
2017	Student	49	44	0	5	0	0	2	95	5	66
2014	Indeterminate (permanent)	46	39	9	4	2	0	0	85	6	3792
2014	Term	50	38	6	4	2	0	0	88	6	233
2014	Casual	39	49	3	2	4	4	0	91	6	29
2011	Indeterminate (permanent)	43	41	9	4	3	0	0	84	7	5044
2011	Term	50	39	6	4	0	1	0	90	4	342
2011	Casual	53	40	4	1	0	1	0	94	1	71
2011	Student	43	42	7	0	0	7	0	92	0	14
2011	Governor-in-council appointment	60	36	0	4	0	0	0	96	4	22
2008	Indeterminate (permanent)	50	37	7	4	2	1	0	87	6	3150
2008	Term	55	32	6	4	3	0	0	87	7	313
2008	Casual	81	15	4	0	0	0	0	96	0	15
2008	Student	27	40	15	14	4	0	0	67	18	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	12	10	8	0	69	18	4194
2017	Term	49	28	10	8	4	0	78	12	296
2017	Casual	48	29	12	5	5	1	77	11	256
2017	Student	49	36	8	5	2	0	85	7	66

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	31	7	2	1	90	3	4197
2017	Term	68	26	4	2	0	94	2	298
2017	Casual	65	23	9	1	1	89	3	256
2017	Student	56	34	10	0	0	90	0	66
2014	Indeterminate (permanent)	69	23	5	2	1	92	3	3788
2014	Term	75	21	3	1	0	96	1	233
2014	Casual	80	17	0	4	0	96	4	29
2011	Indeterminate (permanent)	66	26	5	2	1	92	3	5041
2011	Term	69	26	3	1	0	95	2	342
2011	Casual	54	33	8	5	0	87	5	71
2011	Student	50	50	0	0	0	100	0	14
2011	Governor-in-council appointment	64	31	4	0	0	96	0	22

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	40	10	11	6	0	0	73	17	4188
2017	Term	36	29	17	9	7	0	2	67	16	297
2017	Casual	37	26	12	12	5	0	9	69	18	255
2017	Student	48	27	17	3	2	3	0	77	5	66
2014	Indeterminate (permanent)	27	41	12	12	8	0	0	69	20	3790
2014	Term	21	47	16	9	6	0	1	69	15	233
2014	Casual	17	56	10	9	7	0	0	74	17	29
2011	Indeterminate (permanent)	33	40	11	10	6	0	0	73	17	5038
2011	Term	36	38	12	7	5	1	2	76	12	343
2011	Casual	30	42	13	6	5	1	1	75	12	71
2011	Student	28	35	7	22	0	7	0	69	24	14
2011	Governor-in-council appointment	51	45	0	4	0	0	0	96	4	22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	35	13	9	6	0	0	72	15	4198
2017	Term	36	34	16	8	4	0	2	72	12	298
2017	Casual	40	25	15	8	4	1	6	70	13	257
2017	Student	47	35	12	5	0	0	2	83	5	66
2014	Indeterminate (permanent)	36	35	14	8	7	0	0	71	15	3789
2014	Term	33	41	13	9	4	0	0	74	13	233
2014	Casual	35	48	2	11	4	0	0	83	14	29

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	35	12	9	5	0	0	74	14	4198
2017	Term	47	35	8	5	3	1	1	83	8	297
2017	Casual	46	31	13	5	3	0	2	79	8	256
2017	Student	50	35	10	2	2	2	0	87	3	66
2014	Indeterminate (permanent)	36	35	13	9	5	0	0	72	15	3790
2014	Term	39	44	11	3	3	0	0	84	6	233
2014	Casual	50	30	14	0	6	0	0	80	6	29
2011	Indeterminate (permanent)	41	37	11	7	3	0	0	78	10	5034
2011	Term	49	38	9	2	1	1	1	88	3	343
2011	Casual	50	38	6	3	0	3	1	91	3	71
2011	Student	43	43	7	7	0	0	0	86	7	14
2011	Governor-in-council appointment	42	39	10	9	0	0	0	81	9	21

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	38	9	5	3	0	83	8	4198
2017	Term	56	35	5	2	1	0	91	3	296
2017	Casual	60	31	5	2	1	0	91	3	251
2017	Student	55	38	5	2	0	0	93	2	66
2014	Indeterminate (permanent)	46	37	9	5	3	0	83	8	3790
2014	Term	57	32	7	2	1	0	90	4	233
2014	Casual	64	26	2	4	4	0	91	7	29
2011	Indeterminate (permanent)	45	39	9	5	3	0	84	7	5045
2011	Term	54	36	7	2	0	0	90	3	342
2011	Casual	54	38	3	5	0	0	93	5	71
2011	Student	50	29	14	0	7	0	79	7	14
2011	Governor-in-council appointment	64	27	0	9	0	0	91	9	22
2008	Indeterminate (permanent)	45	40	7	6	3	0	85	8	3149
2008	Term	49	34	11	4	3	0	83	6	314
2008	Casual	62	23	7	0	0	7	92	0	15
2008	Student	11	61	12	9	7	0	72	16	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	33	17	9	5	2	68	14	4212
2017	Term	53	26	10	2	1	9	86	3	298
2017	Casual	47	28	10	3	1	11	85	4	257
2017	Student	66	25	7	0	2	0	91	2	66
2014	Indeterminate (permanent)	31	31	19	10	8	1	62	19	3789
2014	Term	51	34	10	2	2	2	86	4	233
2014	Casual	40	31	26	0	4	0	71	4	29
2011	Indeterminate (permanent)	30	31	20	10	8	1	62	18	5040
2011	Term	47	34	10	5	1	2	82	7	343
2011	Casual	48	26	10	8	4	4	77	13	72
2011	Student	57	36	7	0	0	0	93	0	14
2011	Governor-in-council appointment	13	22	38	18	9	0	36	26	22
2008	Indeterminate (permanent)	24	29	23	13	10	1	53	23	3150
2008	Term	45	30	13	6	4	3	76	10	313
2008	Casual	48	33	12	0	7	0	81	7	15
2008	Student	56	24	4	13	4	0	80	16	21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	23	33	19	11	1	3	31	34	4181
2017	Term	4	13	29	25	20	1	8	50	19	296
2017	Casual	5	10	31	20	21	1	12	46	17	254
2017	Student	7	9	27	20	28	2	8	53	17	66
2014	Indeterminate (permanent)	11	25	36	18	8	1	2	26	37	3785
2014	Term	7	18	31	27	12	0	5	41	27	232
2014	Casual	4	13	47	26	7	0	4	35	17	29
2011	Indeterminate (permanent)	12	25	34	18	9	1	2	27	38	5025
2011	Term	7	18	28	24	14	1	7	42	28	342
2011	Casual	7	11	32	19	23	1	7	45	20	71
2011	Student	7	29	22	21	7	0	14	32	42	14
2011	Governor-in-council appointment	9	24	36	22	4	0	4	28	34	22
2008	Indeterminate (permanent)	12	27	34	18	7	0	2	25	40	3151
2008	Term	5	19	29	24	19	0	4	45	25	314
2008	Casual	22	7	26	26	15	0	4	42	30	15
2008	Student	6	22	32	22	18	0	0	40	28	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	18	27	22	17	2	4	42	29	4170
2017	Term	7	8	24	22	27	4	8	56	17	294
2017	Casual	5	8	23	17	29	4	14	56	16	253
2017	Student	0	15	7	24	46	3	5	76	16	66
2014	Indeterminate (permanent)	10	18	29	24	14	2	3	40	30	3780
2014	Term	10	16	28	22	17	3	4	42	28	232
2014	Casual	11	14	20	38	11	0	7	52	26	29
2011	Indeterminate (permanent)	10	17	27	24	16	2	4	43	29	5014
2011	Term	8	14	22	23	21	4	8	50	25	341
2011	Casual	4	7	28	23	23	3	12	54	13	72
2011	Student	0	7	22	36	14	7	14	63	10	14
2011	Governor-in-council appointment	4	13	46	27	4	0	4	33	19	22
2008	Indeterminate (permanent)	9	19	29	23	15	2	3	40	29	3145
2008	Term	5	13	24	22	27	3	6	54	20	314
2008	Casual	7	7	22	7	45	0	12	59	16	15
2008	Student	4	24	20	30	18	0	4	50	29	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	18	30	20	13	2	5	36	32	4181
2017	Term	5	10	24	20	24	7	10	52	18	295
2017	Casual	4	10	19	19	24	4	20	56	19	254
2017	Student	5	21	20	20	20	7	7	47	30	65
2014	Indeterminate (permanent)	13	21	30	19	11	2	4	32	36	3781
2014	Term	7	16	25	30	14	3	5	48	25	232
2014	Casual	7	16	33	17	17	4	7	37	26	29
2011	Indeterminate (permanent)	15	20	28	20	11	2	4	33	37	5012
2011	Term	10	16	22	23	15	6	7	44	30	342
2011	Casual	0	14	41	13	19	3	10	37	16	71
2011	Student	7	28	15	7	0	21	21	13	61	14
2011	Governor-in-council appointment	9	29	36	18	4	0	4	23	39	22
2008	Indeterminate (permanent)	14	21	31	18	10	2	3	30	37	3145
2008	Term	9	16	23	20	22	4	6	47	28	313
2008	Casual	15	15	12	29	26	0	4	58	30	15
2008	Student	9	39	25	6	11	0	11	19	54	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	5	10	29	31	19	1	5	54	15	4158
2017	Term	0	3	19	25	37	4	12	74	4	293
2017	Casual	1	4	16	23	36	3	18	74	6	255
2017	Student	2	0	6	33	54	2	3	92	2	65
2014	Indeterminate (permanent)	6	12	31	30	17	1	3	49	18	3761
2014	Term	3	4	21	33	28	2	8	68	8	230
2014	Casual	4	12	27	29	22	0	7	55	16	29
2011	Indeterminate (permanent)	6	11	31	31	16	1	3	49	19	5008
2011	Term	3	9	20	29	28	3	8	64	13	342
2011	Casual	1	3	26	23	28	1	17	62	6	71
2011	Student	0	7	7	50	14	7	14	82	9	14
2011	Governor-in-council appointment	13	18	38	17	9	0	4	28	33	22
2008	Indeterminate (permanent)	6	14	32	28	15	1	3	45	21	3145
2008	Term	3	6	19	30	34	2	8	70	9	314
2008	Casual	0	7	22	12	59	0	0	71	7	15
2008	Student	0	13	15	43	18	0	11	68	14	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	20	26	17	14	1	4	33	40	4182
2017	Term	11	11	27	15	26	2	8	45	24	295
2017	Casual	6	14	13	18	29	3	18	59	24	255
2017	Student	3	12	8	19	45	7	7	73	18	66
2014	Indeterminate (permanent)	20	23	26	16	11	1	2	28	45	3782
2014	Term	9	18	18	25	23	2	5	52	29	231
2014	Casual	18	21	20	14	20	0	7	37	41	29
2011	Indeterminate (permanent)	19	22	26	17	11	1	3	30	43	5029
2011	Term	10	15	24	20	19	3	9	44	28	341
2011	Casual	10	10	25	13	25	3	14	46	23	72
2011	Student	7	0	36	43	0	0	14	50	8	14
2011	Governor-in-council appointment	17	46	14	14	4	0	4	19	67	22
2008	Indeterminate (permanent)	20	23	26	17	10	1	3	28	44	3152
2008	Term	5	11	20	25	31	2	6	60	18	314
2008	Casual	15	7	12	15	52	0	0	67	22	15
2008	Student	13	26	0	36	16	6	4	57	43	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	17	24	21	17	2	6	42	32	4180
2017	Term	10	14	19	17	22	8	10	48	29	296
2017	Casual	8	13	14	17	23	8	17	54	27	256
2017	Student	5	5	10	15	44	12	10	74	13	66
2014	Indeterminate (permanent)	11	17	25	24	16	2	5	43	30	3773
2014	Term	12	11	17	26	19	9	7	53	27	232
2014	Casual	15	17	17	14	26	0	10	45	36	29
2011	Indeterminate (permanent)	10	16	25	24	18	2	5	45	28	5015
2011	Term	7	13	24	20	22	6	9	49	23	341
2011	Casual	6	19	16	14	26	6	14	50	31	71
2011	Student	0	0	28	22	14	0	36	56	0	14
2011	Governor-in-council appointment	0	33	40	13	9	0	4	24	35	22
2008	Indeterminate (permanent)	13	21	26	20	14	2	4	36	36	3151
2008	Term	6	17	20	19	25	6	7	51	26	314
2008	Casual	7	15	12	7	41	12	7	59	27	15
2008	Student	13	19	4	36	11	9	9	57	39	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	18	32	19	12	3	5	34	32	4181
2017	Term	5	11	21	24	21	7	10	54	20	296
2017	Casual	6	12	26	13	25	3	15	46	22	253
2017	Student	7	10	10	21	36	8	8	68	20	66
2014	Indeterminate (permanent)	13	21	32	17	11	2	3	30	36	3778
2014	Term	6	16	26	25	17	4	6	47	25	232
2014	Casual	14	10	21	34	11	4	7	49	27	29

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	12	5	3	2	0	5	90	5	4210
2017	Term	74	8	5	1	1	1	10	92	2	298
2017	Casual	64	3	4	2	1	1	25	91	4	256
2017	Student	80	8	3	2	0	0	7	94	2	66
2014	Indeterminate (permanent)	74	12	4	2	2	0	5	91	4	3792
2014	Term	74	11	4	3	1	0	6	91	4	233
2014	Casual	75	11	0	4	0	0	10	96	4	29
2011	Indeterminate (permanent)	71	13	5	3	3	1	5	89	6	5024
2011	Term	77	9	5	4	1	1	3	90	5	342
2011	Casual	72	12	5	0	1	3	7	92	2	72
2011	Student	61	23	0	8	0	0	8	92	8	13
2011	Governor-in-council appointment	58	20	14	4	0	0	4	81	5	22
2008	Indeterminate (permanent)	71	11	4	2	3	0	8	90	6	3152
2008	Term	65	13	6	4	4	1	7	85	8	315
2008	Casual	74	19	0	0	0	0	7	100	0	15
2008	Student	47	24	9	0	0	0	20	88	0	21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	31	15	13	12	3	2	58	26	4205
2017	Term	30	28	13	10	8	6	5	66	20	299
2017	Casual	30	21	11	7	5	8	18	69	15	256
2017	Student	48	27	3	5	2	10	5	88	8	66
2014	Indeterminate (permanent)	27	31	14	12	11	3	2	61	24	3792
2014	Term	39	28	17	9	3	2	1	70	13	233
2014	Casual	47	20	7	15	4	7	0	72	20	29

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	30	11	12	10	1	0	67	22	4204
2017	Term	46	26	9	8	8	1	2	74	16	298
2017	Casual	41	25	10	6	4	4	9	76	12	257
2017	Student	65	18	5	7	0	5	0	88	7	66
2014	Indeterminate (permanent)	38	29	10	12	10	0	0	68	22	3789
2014	Term	48	29	7	9	6	0	1	78	15	233
2014	Casual	57	17	10	13	0	0	4	76	14	29

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	34	14	15	9	1	1	61	24	4208
2017	Term	36	38	10	7	5	2	2	77	12	298
2017	Casual	35	24	13	12	4	5	8	68	18	257
2017	Student	58	23	8	3	0	7	2	87	4	66
2014	Indeterminate (permanent)	25	39	13	15	7	2	1	65	22	3792
2014	Term	31	46	8	9	4	0	2	79	13	233
2014	Casual	32	38	7	6	11	4	4	75	18	29
2011	Indeterminate (permanent)	25	37	13	14	8	1	1	64	23	5039
2011	Term	32	33	12	11	7	3	2	68	19	341
2011	Casual	34	34	9	10	4	6	4	75	15	71
2011	Student	42	28	22	7	0	0	0	71	7	14
2011	Governor-in-council appointment	22	50	14	9	0	0	4	76	10	22
2008	Indeterminate (permanent)	26	36	12	14	7	2	2	65	22	3157
2008	Term	36	37	11	9	4	1	2	75	13	315
2008	Casual	33	26	4	15	0	0	22	76	19	15
2008	Student	31	40	11	10	4	4	0	74	14	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	28	15	13	9	8	1	59	25	4209
2017	Term	30	31	12	6	6	14	2	72	14	299
2017	Casual	25	20	11	6	5	23	9	67	17	256
2017	Student	42	17	2	3	0	30	6	92	5	66
2014	Indeterminate (permanent)	24	29	15	13	10	7	2	59	25	3791
2014	Term	29	33	17	11	6	5	0	65	17	233
2014	Casual	20	32	18	10	9	7	4	58	22	29
2011	Indeterminate (permanent)	25	28	15	13	11	5	1	57	26	5036
2011	Term	26	25	16	13	8	10	2	58	24	341
2011	Casual	35	24	9	11	7	10	4	68	21	72
2011	Student	42	15	7	15	0	14	7	72	19	14
2011	Governor-in-council appointment	35	36	9	15	0	0	4	75	16	22
2008	Indeterminate (permanent)	27	26	14	13	10	7	3	59	25	3155
2008	Term	31	31	14	11	6	6	1	66	19	314
2008	Casual	19	15	22	9	7	7	22	47	22	15
2008	Student	31	29	11	10	7	12	0	67	20	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	22	17	19	15	12	2	40	40	4207
2017	Term	15	21	13	14	12	21	4	49	34	298
2017	Casual	18	14	11	12	9	27	8	51	32	255
2017	Student	28	15	9	9	0	36	4	71	14	66
2014	Indeterminate (permanent)	12	22	17	19	16	10	2	40	40	3788
2014	Term	17	30	19	16	8	8	2	52	26	233
2014	Casual	11	22	16	15	16	21	0	42	38	28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	40	9	10	5	0	0	76	15	4198
2017	Term	49	33	5	7	4	0	2	84	11	295
2017	Casual	50	29	5	5	3	1	7	86	9	255
2017	Student	69	25	2	2	0	3	0	97	2	66
2014	Indeterminate (permanent)	38	38	9	10	4	0	0	76	14	3790
2014	Term	47	37	9	3	4	0	0	85	7	233
2014	Casual	55	33	10	2	0	0	0	88	2	29

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	33	12	9	6	1	0	72	16	4208
2017	Term	41	37	8	8	4	1	1	80	12	299
2017	Casual	45	29	9	8	4	0	3	78	12	257
2017	Student	53	30	10	3	3	0	0	84	7	66
2014	Indeterminate (permanent)	40	33	11	8	7	1	0	74	15	3792
2014	Term	49	27	13	5	4	0	1	77	10	232
2014	Casual	47	27	10	8	7	0	0	74	15	29
2011	Indeterminate (permanent)	35	35	12	10	7	1	0	71	17	5040
2011	Term	42	31	15	6	4	1	1	75	10	341
2011	Casual	36	38	13	7	4	0	3	76	11	72
2011	Student	28	42	7	22	0	0	0	71	22	14
2011	Governor-in-council appointment	46	14	9	22	9	0	0	60	31	22
2008	Indeterminate (permanent)	33	34	12	11	9	1	0	67	20	3157
2008	Term	40	33	11	9	7	0	0	73	16	314
2008	Casual	62	7	30	0	0	0	0	70	0	15
2008	Student	54	26	0	21	0	0	0	79	21	21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	29	12	7	6	2	0	74	13	4211
2017	Term	52	28	11	5	2	1	1	81	7	299
2017	Casual	56	22	8	4	2	4	4	85	7	257
2017	Student	56	28	5	5	2	3	2	88	7	66
2014	Indeterminate (permanent)	43	30	11	7	6	2	1	75	14	3789
2014	Term	57	25	9	6	3	1	0	83	8	233
2014	Casual	54	18	17	3	0	3	4	78	4	29
2011	Indeterminate (permanent)	41	30	12	8	6	2	1	73	14	5035
2011	Term	54	28	8	4	3	3	0	85	7	341
2011	Casual	53	26	11	5	0	4	0	82	6	71
2011	Student	79	14	0	7	0	0	0	93	7	14
2011	Governor-in-council appointment	50	23	18	4	0	4	0	77	5	22
2008	Indeterminate (permanent)	39	29	12	9	8	3	0	70	18	3155
2008	Term	45	30	9	5	6	5	1	79	12	315
2008	Casual	52	41	7	0	0	0	0	93	0	15
2008	Student	74	16	0	6	4	0	0	91	9	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	32	10	9	7	1	0	74	16	4209
2017	Term	50	36	6	3	4	0	0	86	7	298
2017	Casual	53	26	7	7	3	0	3	82	11	257
2017	Student	53	34	3	5	2	2	2	90	7	66
2014	Indeterminate (permanent)	41	31	11	9	7	1	0	73	16	3791
2014	Term	49	32	11	4	3	2	0	82	7	233
2014	Casual	54	19	24	3	0	0	0	73	3	29
2011	Indeterminate (permanent)	37	33	11	10	7	1	0	71	17	5033
2011	Term	53	28	9	6	4	1	0	81	10	341
2011	Casual	45	34	13	8	0	0	0	79	8	71
2011	Student	57	21	7	7	0	7	0	84	8	14
2011	Governor-in-council appointment	38	29	15	19	0	0	0	66	19	21
2008	Indeterminate (permanent)	36	32	10	12	9	1	0	69	21	3151
2008	Term	43	30	9	8	8	1	0	75	16	315
2008	Casual	52	19	29	0	0	0	0	71	0	15
2008	Student	57	29	8	6	0	0	0	86	6	21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	80	10	3	1	2	4	94	3	4207
2017	Term	82	11	4	0	1	2	95	1	298
2017	Casual	81	8	4	0	1	7	95	1	255
2017	Student	83	17	0	0	0	0	100	0	66
2014	Indeterminate (permanent)	80	10	3	1	2	5	94	3	3793
2014	Term	82	9	3	1	0	4	95	1	233
2014	Casual	86	7	0	0	0	7	100	0	29
2011	Indeterminate (permanent)	78	11	3	1	2	4	93	3	5032
2011	Term	87	8	1	1	1	3	97	1	341
2011	Casual	74	14	6	0	1	4	92	2	71
2011	Student	86	14	0	0	0	0	100	0	14
2011	Governor-in-council appointment	78	9	5	4	0	4	90	5	22
2008	Indeterminate (permanent)	81	7	2	1	2	7	94	4	3146
2008	Term	84	6	2	1	3	5	95	4	315
2008	Casual	100	0	0	0	0	0	100	0	15
2008	Student	69	16	6	0	0	9	93	0	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	21	6	5	6	2	4	82	12	4206
2017	Term	54	19	8	3	4	3	8	82	8	296
2017	Casual	65	15	5	2	2	0	11	90	5	255
2017	Student	71	16	3	2	2	2	4	93	4	66
2014	Indeterminate (permanent)	54	22	8	5	6	2	4	81	11	3792
2014	Term	54	22	5	7	4	2	4	82	12	233
2014	Casual	62	21	6	0	4	0	7	90	4	29
2011	Indeterminate (permanent)	47	26	9	7	8	2	3	76	15	5047
2011	Term	49	24	7	9	5	2	4	77	15	343
2011	Casual	59	18	4	3	7	1	7	84	12	72
2011	Student	79	7	0	7	7	0	0	85	15	14
2011	Governor-in-council appointment	37	41	4	9	0	0	9	85	10	22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	25	8	6	6	0	0	81	12	4204
2017	Term	63	21	6	4	3	0	2	86	8	298
2017	Casual	60	19	6	4	3	1	7	86	8	256
2017	Student	69	26	2	2	2	0	0	95	3	66

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	25	10	4	5	1	0	80	10	4213
2017	Term	64	23	7	2	2	2	0	89	4	298
2017	Casual	62	21	7	1	4	2	3	87	5	257
2017	Student	72	16	7	0	3	2	0	90	3	66

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	25	10	6	7	0	77	13	4206
2017	Term	60	25	7	5	3	0	85	7	298
2017	Casual	66	18	7	3	4	3	86	7	257
2017	Student	75	20	2	2	2	0	95	3	66
2014	Indeterminate (permanent)	50	26	10	7	6	0	77	13	3792
2014	Term	55	27	8	7	3	0	82	10	233
2014	Casual	75	17	6	2	0	0	92	2	29

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	35	14	11	6	2	4	68	17	746
2014	Indeterminate (permanent)	27	35	15	11	6	3	4	66	17	652

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	32	15	10	7	4	1	66	18	4211
2017	Term	41	30	11	4	3	9	2	81	7	299
2017	Casual	38	25	12	5	1	12	6	78	7	257
2017	Student	65	21	3	0	0	12	0	96	0	66
2014	Indeterminate (permanent)	29	34	15	10	7	5	1	66	18	3791
2014	Term	42	33	9	5	5	5	1	80	11	232
2014	Casual	53	26	10	3	7	0	0	79	11	28
2011	Indeterminate (permanent)	23	32	18	12	10	4	0	58	23	5040
2011	Term	33	33	18	6	4	5	1	70	10	342
2011	Casual	33	27	14	4	8	11	3	70	14	72
2011	Student	29	35	7	7	0	15	7	82	9	14
2011	Governor-in-council appointment	35	42	4	9	4	5	0	81	14	22

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	33	17	12	9	2	0	61	22	4207
2017	Term	39	31	11	9	4	3	2	74	14	298
2017	Casual	38	29	11	8	2	8	5	77	11	257
2017	Student	60	24	3	2	0	8	2	94	2	66
2014	Indeterminate (permanent)	26	33	17	13	9	2	0	60	22	3789
2014	Term	40	32	10	7	7	3	0	75	15	232
2014	Casual	42	32	11	12	4	0	0	74	15	29
2011	Indeterminate (permanent)	21	32	18	15	12	2	0	54	27	5036
2011	Term	34	31	16	9	6	3	1	67	16	342
2011	Casual	28	46	7	5	7	6	1	79	13	71
2011	Student	36	42	7	7	0	0	7	84	8	14
2011	Governor-in-council appointment	35	33	13	13	0	5	0	72	14	22
2008	Indeterminate (permanent)	24	34	15	13	11	3	0	60	24	3156
2008	Term	37	34	13	6	7	3	0	73	13	315
2008	Casual	59	33	7	0	0	0	0	93	0	15
2008	Student	56	28	9	4	0	4	0	87	4	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	31	18	16	10	4	0	53	27	4201
2017	Term	29	28	18	11	4	7	2	64	16	296
2017	Casual	32	23	14	8	4	15	4	67	15	257
2017	Student	46	30	3	5	0	12	3	90	6	65
2014	Indeterminate (permanent)	20	29	18	18	10	5	0	52	29	3790
2014	Term	35	30	11	11	8	4	1	68	20	232
2014	Casual	35	21	20	17	4	4	0	58	21	29
2011	Indeterminate (permanent)	13	32	20	19	11	4	0	48	32	5041
2011	Term	26	28	19	11	8	7	0	59	21	342
2011	Casual	27	27	17	12	10	7	1	58	24	72
2011	Student	14	28	36	0	0	15	7	55	0	14
2011	Governor-in-council appointment	17	36	15	18	9	5	0	56	28	22
2008	Indeterminate (permanent)	14	32	17	19	12	5	0	49	33	3153
2008	Term	27	36	11	11	5	9	0	70	18	314
2008	Casual	33	33	7	15	0	12	0	75	16	15
2008	Student	32	37	6	9	0	16	0	82	11	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	26	19	15	15	5	0	49	31	4208
2017	Term	32	24	17	10	8	8	1	62	20	298
2017	Casual	31	22	11	12	7	14	3	65	23	256
2017	Student	44	22	10	5	3	14	2	78	10	66
2014	Indeterminate (permanent)	21	27	17	15	15	5	0	50	32	3791
2014	Term	38	27	13	7	11	4	0	67	19	232
2014	Casual	31	20	16	13	9	11	0	58	25	29
2011	Indeterminate (permanent)	14	26	19	17	18	7	0	42	38	5040
2011	Term	26	28	19	11	9	8	0	59	21	342
2011	Casual	26	28	14	15	8	9	0	59	26	71
2011	Student	7	57	0	29	0	7	0	69	31	14
2011	Governor-in-council appointment	17	31	11	27	9	5	0	51	38	22
2008	Indeterminate (permanent)	15	27	16	17	16	10	0	46	36	3156
2008	Term	28	27	16	9	7	11	1	63	19	314
2008	Casual	33	33	15	0	0	19	0	82	0	15
2008	Student	35	20	12	20	4	9	0	61	26	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	31	18	18	13	3	0	50	32	4205
2017	Term	30	27	15	11	8	8	1	63	20	298
2017	Casual	27	28	17	7	4	14	3	65	14	257
2017	Student	45	27	8	7	0	12	2	83	8	65
2014	Indeterminate (permanent)	18	32	17	18	13	2	0	51	32	3788
2014	Term	29	34	13	10	9	4	0	66	20	232
2014	Casual	31	32	14	15	7	0	0	64	22	29
2011	Indeterminate (permanent)	13	33	18	20	14	3	0	47	35	5041
2011	Term	22	33	17	16	8	3	0	58	25	342
2011	Casual	27	32	20	11	3	7	1	64	15	72
2011	Student	7	50	21	7	0	15	0	67	9	14
2011	Governor-in-council appointment	18	36	11	27	4	5	0	56	33	22
2008	Indeterminate (permanent)	16	35	15	20	11	2	0	53	32	3156
2008	Term	30	37	10	14	7	3	0	68	22	312
2008	Casual	33	45	15	7	0	0	0	78	7	15
2008	Student	31	43	13	9	0	4	0	76	10	21

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	40	17	10	4	1	0	68	14	4201
2017	Term	35	39	11	8	3	3	0	77	11	299
2017	Casual	36	34	14	5	3	4	3	76	9	255
2017	Student	49	37	4	2	2	5	2	92	4	66
2014	Indeterminate (permanent)	30	39	16	8	5	2	0	70	14	3792
2014	Term	38	35	14	6	4	1	1	75	10	233
2014	Casual	50	27	15	0	4	4	0	81	4	29
2011	Indeterminate (permanent)	24	40	19	10	5	1	0	65	15	5036
2011	Term	31	40	15	9	2	2	1	73	11	342
2011	Casual	34	37	17	6	3	4	0	73	9	71
2011	Student	36	51	7	7	0	0	0	86	7	14
2011	Governor-in-council appointment	27	37	23	13	0	0	0	64	13	22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	39	12	4	2	2	1	82	6	4195
2017	Term	55	30	7	5	0	3	1	88	5	298
2017	Casual	50	29	9	1	0	6	5	88	2	255
2017	Student	58	31	2	2	0	8	0	96	2	66
2014	Indeterminate (permanent)	44	37	10	4	1	3	1	85	5	3791
2014	Term	54	33	6	2	1	3	0	91	3	231
2014	Casual	59	26	4	0	0	7	4	96	0	29
2011	Indeterminate (permanent)	41	38	11	4	2	2	1	81	7	5034
2011	Term	51	35	6	3	1	4	0	90	4	342
2011	Casual	42	33	12	6	1	4	1	79	8	71
2011	Student	28	43	22	0	0	7	0	77	0	14
2011	Governor-in-council appointment	53	38	9	0	0	0	0	91	0	22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	36	12	9	5	3	1	73	15	4195
2017	Term	47	28	10	3	5	3	3	80	9	299
2017	Casual	47	27	7	6	2	4	8	82	9	255
2017	Student	44	31	9	7	2	7	2	82	9	66
2014	Indeterminate (permanent)	39	35	12	8	4	2	1	76	12	3791
2014	Term	47	32	9	5	4	3	1	82	9	232
2014	Casual	53	35	7	0	6	0	0	87	6	29
2011	Indeterminate (permanent)	34	35	12	9	6	4	1	72	16	5036
2011	Term	44	28	12	8	4	2	1	75	12	342
2011	Casual	38	35	10	8	1	7	1	80	10	70
2011	Student	29	35	7	15	0	7	7	75	17	14
2011	Governor-in-council appointment	40	47	4	9	0	0	0	87	9	22
2008	Indeterminate (permanent)	32	34	11	10	8	4	1	69	19	3157
2008	Term	37	30	9	7	8	7	2	73	17	313
2008	Casual	59	0	15	4	0	15	7	76	5	15
2008	Student	29	30	15	4	13	9	0	65	18	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	33	21	11	7	4	1	59	19	4201
2017	Term	29	30	18	9	5	6	4	65	15	299
2017	Casual	24	26	16	7	4	12	11	66	14	255
2017	Student	36	22	13	14	2	12	2	67	18	66
2014	Indeterminate (permanent)	26	33	20	10	6	4	1	63	16	3789
2014	Term	29	39	16	6	3	3	4	73	10	232
2014	Casual	28	43	11	6	6	7	0	76	13	29
2011	Indeterminate (permanent)	16	32	25	12	8	5	1	51	22	5040
2011	Term	19	30	23	12	4	9	2	55	19	340
2011	Casual	18	29	24	8	7	10	4	55	18	72
2011	Student	0	42	29	0	0	29	0	60	0	14
2011	Governor-in-council appointment	44	29	13	13	0	0	0	73	13	22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	25	16	14	15	7	1	51	32	4198
2017	Term	31	24	13	10	8	9	4	64	21	296
2017	Casual	28	20	13	4	8	13	14	67	15	255
2017	Student	42	20	12	2	3	10	11	79	6	65
2014	Indeterminate (permanent)	22	24	17	15	15	7	1	50	32	3789
2014	Term	28	27	17	9	9	9	2	61	20	232
2014	Casual	41	17	19	8	7	4	4	63	17	29
2011	Indeterminate (permanent)	16	24	18	16	16	9	1	45	35	5043
2011	Term	19	21	19	14	9	13	6	49	28	342
2011	Casual	18	20	21	13	6	16	7	49	24	71
2011	Student	15	28	7	0	0	43	7	86	0	14
2011	Governor-in-council appointment	31	31	9	11	13	5	0	65	25	22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	15	7	3	2	2	6	88	5	4208
2017	Term	65	10	5	1	1	3	15	92	2	297
2017	Casual	57	5	6	0	2	6	25	89	3	257
2017	Student	77	7	0	0	2	8	7	98	2	66
2014	Indeterminate (permanent)	68	14	6	2	2	1	6	89	4	3792
2014	Term	65	17	5	2	1	3	7	91	3	233
2014	Casual	66	21	0	2	0	0	10	97	3	29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	14	6	2	1	2	4	90	3	4196
2017	Term	70	14	6	1	1	3	5	92	2	299
2017	Casual	69	8	5	1	1	5	10	91	3	256
2017	Student	80	10	0	3	0	5	2	96	4	66
2014	Indeterminate (permanent)	70	15	5	1	1	3	5	91	3	3793
2014	Term	73	14	4	3	2	3	2	91	5	233
2014	Casual	73	11	0	4	2	0	11	93	7	29
2011	Indeterminate (permanent)	67	16	7	2	2	3	4	88	4	5036
2011	Term	69	15	6	2	2	3	3	89	4	343
2011	Casual	55	19	5	0	1	4	15	92	2	71
2011	Student	57	15	0	0	0	7	21	100	0	14
2011	Governor-in-council appointment	49	29	14	4	4	0	0	78	9	22
2008	Indeterminate (permanent)	70	15	7	2	1	2	3	90	3	3155
2008	Term	70	13	6	5	1	3	2	88	6	315
2008	Casual	64	0	7	0	0	7	22	90	0	15
2008	Student	53	30	4	0	0	13	0	96	0	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	33	15	13	10	2	0	61	23	4200
2017	Term	35	27	13	7	6	6	5	70	15	297
2017	Casual	28	26	13	6	2	12	13	72	11	257
2017	Student	45	30	5	5	2	12	2	87	8	66
2014	Indeterminate (permanent)	25	31	15	14	12	2	1	58	26	3791
2014	Term	29	33	15	9	9	3	3	66	19	233
2014	Casual	40	23	19	4	4	7	4	71	8	29
2011	Indeterminate (permanent)	22	33	16	15	13	1	0	56	28	5035
2011	Term	27	28	20	11	9	4	1	58	21	341
2011	Casual	37	24	15	8	3	7	5	69	13	71
2011	Student	22	36	14	7	0	7	14	73	9	14
2011	Governor-in-council appointment	17	42	18	13	9	0	0	60	22	22
2008	Indeterminate (permanent)	19	34	16	15	13	2	0	54	29	3156
2008	Term	25	38	17	8	8	3	0	66	17	314
2008	Casual	52	33	7	0	0	0	7	92	0	15
2008	Student	28	31	21	0	7	13	0	68	8	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	25	16	17	20	2	3	45	39	4203
2017	Term	23	23	15	10	9	7	13	57	24	298
2017	Casual	15	9	12	8	8	6	43	46	31	257
2017	Student	29	31	7	5	3	12	13	80	11	64
2014	Indeterminate (permanent)	16	22	15	18	24	2	3	39	45	3790
2014	Term	20	20	20	12	15	4	8	46	31	233
2014	Casual	29	16	13	11	11	0	21	56	28	28
2011	Indeterminate (permanent)	12	23	15	18	27	2	3	37	47	5038
2011	Term	17	24	17	14	17	4	6	45	35	341
2011	Casual	18	16	11	14	11	8	21	49	35	72
2011	Student	7	51	21	0	7	7	7	67	9	14
2011	Governor-in-council appointment	32	40	5	5	19	0	0	72	23	21
2008	Indeterminate (permanent)	11	27	13	18	26	2	2	40	46	3144
2008	Term	23	31	13	13	12	4	4	59	27	313
2008	Casual	15	16	36	4	7	0	22	39	15	15
2008	Student	19	35	18	18	0	7	4	60	20	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	38	19	10	7	3	0	64	17	4196
2017	Term	30	37	14	7	5	5	2	72	13	298
2017	Casual	31	32	13	9	3	7	5	72	14	255
2017	Student	45	25	10	9	2	10	0	78	11	66

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	33	16	4	3	4	1	75	8	4194
2017	Term	47	27	13	4	1	4	4	80	6	298
2017	Casual	41	25	11	1	2	12	8	82	4	251
2017	Student	56	30	3	2	3	7	0	91	5	66
2014	Indeterminate (permanent)	44	32	14	3	2	4	1	80	6	3790
2014	Term	54	26	9	4	0	4	1	86	5	232
2014	Casual	31	35	18	0	4	9	4	75	4	29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	39	13	6	3	1	0	78	9	4205
2017	Term	51	33	9	4	1	2	1	86	5	297
2017	Casual	48	32	10	1	1	6	3	87	2	257
2017	Student	68	16	7	2	0	7	0	91	2	66
2014	Indeterminate (permanent)	43	35	11	6	3	2	0	80	9	3790
2014	Term	54	31	9	3	2	0	0	86	5	232
2014	Casual	45	38	6	0	7	3	0	86	7	29
2011	Indeterminate (permanent)	29	38	17	7	5	2	0	70	12	5040
2011	Term	42	35	14	4	2	3	0	79	6	342
2011	Casual	41	35	9	3	0	7	4	86	3	72
2011	Student	57	35	0	0	0	7	0	100	0	14
2011	Governor-in-council appointment	35	47	9	9	0	0	0	82	9	22

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	37	9	5	3	0	0	83	8	4206
2017	Term	60	33	3	3	2	0	0	93	4	298
2017	Casual	63	28	5	1	2	0	1	92	3	254
2017	Student	75	23	2	0	0	0	0	98	0	66
2014	Indeterminate (permanent)	50	33	9	4	4	0	0	83	8	3790
2014	Term	62	27	6	1	3	0	0	89	4	232
2014	Casual	64	29	0	3	4	0	0	93	7	29
2011	Indeterminate (permanent)	40	38	11	6	4	0	0	79	10	5031
2011	Term	54	36	6	3	1	1	0	90	4	342
2011	Casual	55	35	4	4	1	0	0	90	6	72
2011	Student	86	14	0	0	0	0	0	100	0	14
2011	Governor-in-council appointment	35	51	4	9	0	0	0	87	9	22
2008	Indeterminate (permanent)	39	37	10	8	5	0	0	77	13	3156
2008	Term	52	33	7	5	3	0	0	85	8	314
2008	Casual	72	20	8	0	0	0	0	92	0	14
2008	Student	72	18	9	0	0	0	0	91	0	21

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	33	15	9	6	0	0	70	15	4197
2017	Term	49	33	6	7	4	1	0	83	11	298
2017	Casual	53	29	9	4	3	0	2	83	8	257
2017	Student	70	20	8	2	0	0	0	90	2	66
2014	Indeterminate (permanent)	36	35	14	8	6	1	0	71	14	3791
2014	Term	47	35	9	6	3	0	0	82	9	233
2014	Casual	46	28	12	11	4	0	0	74	14	29
2011	Indeterminate (permanent)	31	35	17	9	6	1	0	67	16	5047
2011	Term	43	35	13	7	2	1	0	78	9	342
2011	Casual	46	27	14	10	1	2	0	75	11	72
2011	Student	71	7	14	0	0	7	0	85	0	14
2011	Governor-in-council appointment	54	37	9	0	0	0	0	91	0	22

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	36	13	9	5	0	72	15	4209
2017	Term	52	30	7	7	4	0	82	11	299
2017	Casual	54	30	10	4	2	0	84	6	257
2017	Student	74	20	3	2	0	2	95	2	66
2014	Indeterminate (permanent)	36	36	14	8	5	0	73	13	3790
2014	Term	49	32	9	8	2	0	81	10	233
2014	Casual	42	36	5	14	4	0	78	17	29
2011	Indeterminate (permanent)	30	39	15	10	6	0	69	16	5032
2011	Term	44	36	12	5	2	1	81	7	342
2011	Casual	49	29	10	11	1	0	77	12	72
2011	Student	62	15	15	8	0	0	77	8	13
2011	Governor-in-council appointment	45	47	9	0	0	0	91	0	22
2008	Indeterminate (permanent)	33	39	12	9	6	0	72	15	3154
2008	Term	45	34	14	3	4	0	78	7	314
2008	Casual	59	15	19	7	0	0	74	7	15
2008	Student	28	55	6	7	4	0	84	11	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	25	16	10	8	4	0	65	18	4199
2017	Term	44	20	15	8	5	5	3	69	15	297
2017	Casual	48	23	10	4	4	1	11	80	9	256
2017	Student	52	14	17	12	0	5	2	70	12	66
2014	Indeterminate (permanent)	39	24	15	10	8	3	0	66	19	3790
2014	Term	43	24	15	8	6	2	1	69	15	233
2014	Casual	46	23	11	13	4	3	0	71	17	29
2011	Indeterminate (permanent)	35	26	15	11	9	3	0	63	22	5035
2011	Term	46	25	13	9	5	3	1	73	14	341
2011	Casual	45	25	13	10	3	3	1	73	13	72
2011	Student	43	15	21	14	0	7	0	62	16	14
2011	Governor-in-council appointment	62	24	4	9	0	0	0	87	9	22
2008	Indeterminate (permanent)	33	27	15	12	9	5	0	63	21	3154
2008	Term	33	28	16	10	8	5	1	65	18	314
2008	Casual	33	15	19	12	7	15	0	56	22	15
2008	Student	17	34	18	9	11	11	0	58	22	21

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	25	39	36	4212
2017	Term	23	40	37	298
2017	Casual	27	36	38	257
2017	Student	41	25	34	66
2014	Indeterminate (permanent)	27	38	35	3792
2014	Term	24	37	39	233
2014	Casual	41	17	41	29
2011	Indeterminate (permanent)	28	40	32	5047
2011	Term	26	41	34	343
2011	Casual	33	34	33	72
2011	Student	35	21	43	14
2011	Governor-in-council appointment	33	53	14	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	20	36	29	5	0	9	1075
2017	Term	19	18	12	5	38	8	76
2017	Casual	22	6	5	5	59	3	68
2017	Student	0	8	0	0	92	0	25
2014	Indeterminate (permanent)	21	35	29	6	9999	8	1015
2014	Term	23	36	20	12	9999	10	57
2014	Casual	47	0	9	17	9999	27	12
2011	Indeterminate (permanent)	19	33	35	6	9999	8	1438
2011	Term	17	33	25	6	9999	20	89
2011	Casual	17	25	4	4	9999	50	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	21	79	4199
2017	Term	15	85	297
2017	Casual	9	91	257
2014	Indeterminate (permanent)	22	78	3782
2014	Term	15	85	233

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	857
2017	Term	72	41
2017	Casual	61	23
2014	Indeterminate (permanent)	56	813
2014	Term	46	34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	63	857
2017	Term	44	41
2017	Casual	61	23
2014	Indeterminate (permanent)	62	813
2014	Term	66	34

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	857
2017	Casual	0	23
2014	Indeterminate (permanent)	9	813

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	857
2017	Term	0	41
2017	Casual	0	23
2014	Indeterminate (permanent)	0	813
2014	Term	0	34

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	857
2014	Indeterminate (permanent)	4	813

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	857
2017	Term	17	41
2017	Casual	0	23
2014	Indeterminate (permanent)	6	813

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	857
2014	Indeterminate (permanent)	4	813

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	37	857
2017	Term	36	41
2017	Casual	35	23
2014	Indeterminate (permanent)	42	814
2014	Term	29	34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	857
2017	Term	42	41
2017	Casual	26	23
2014	Indeterminate (permanent)	38	814
2014	Term	23	34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	857
2017	Term	51	41
2017	Casual	52	23
2014	Indeterminate (permanent)	52	814
2014	Term	30	34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	857
2017	Term	56	41
2017	Casual	44	23
2014	Indeterminate (permanent)	43	814
2014	Term	47	34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	857
2017	Term	29	41
2017	Casual	31	23
2014	Indeterminate (permanent)	36	814
2014	Term	16	34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	857
2017	Term	51	41
2017	Casual	26	23
2014	Indeterminate (permanent)	52	814
2014	Term	50	34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	857
2017	Term	37	41
2017	Casual	26	23
2014	Indeterminate (permanent)	37	814
2014	Term	29	34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	857
2017	Term	0	41
2017	Casual	0	23
2014	Indeterminate (permanent)	2	814
2014	Term	0	34

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	857
2017	Term	19	41
2014	Indeterminate (permanent)	8	814

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	857
2017	Term	16	41
2014	Indeterminate (permanent)	12	814

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	857
2017	Term	34	41
2017	Casual	39	23
2014	Indeterminate (permanent)	47	814
2014	Term	34	34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	857
2017	Term	31	41
2017	Casual	22	23
2014	Indeterminate (permanent)	30	814
2014	Term	25	34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	857
2017	Term	14	41
2014	Indeterminate (permanent)	15	814

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	856
2017	Term	60	41
2017	Casual	57	23
2014	Indeterminate (permanent)	55	813
2014	Term	62	34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	856
2017	Term	40	41
2017	Casual	39	23
2014	Indeterminate (permanent)	34	813
2014	Term	24	34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	856
2017	Term	0	41
2014	Indeterminate (permanent)	11	813

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	856
2014	Indeterminate (permanent)	23	813

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	856
2014	Indeterminate (permanent)	11	813

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	856
2017	Casual	0	23
2014	Indeterminate (permanent)	6	813

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	856
2017	Term	19	41
2014	Indeterminate (permanent)	13	813

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	856
2014	Indeterminate (permanent)	11	813
2014	Term	14	34

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	856
2017	Term	33	41
2017	Casual	26	23
2014	Indeterminate (permanent)	23	813
2014	Term	16	34

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	796
2017	Term	24	40
2014	Indeterminate (permanent)	14	758

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	796
2017	Term	27	40
2014	Indeterminate (permanent)	16	758
2014	Term	16	31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	796
2017	Term	27	40
2014	Indeterminate (permanent)	8	758
2014	Term	18	31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	796
2017	Term	13	40
2014	Indeterminate (permanent)	7	758
2014	Term	15	31

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	796
2017	Term	17	40
2014	Indeterminate (permanent)	13	758

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	796
2017	Term	14	40
2014	Indeterminate (permanent)	9	758

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	796
2017	Term	16	40
2017	Casual	26	23
2014	Indeterminate (permanent)	15	758
2014	Term	17	31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	796
2014	Indeterminate (permanent)	9	758
2014	Term	21	31

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	796
2017	Term	15	40
2014	Indeterminate (permanent)	9	758

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	796
2017	Term	33	40
2014	Indeterminate (permanent)	25	758

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	796
2017	Term	17	40
2014	Indeterminate (permanent)	10	758
2014	Term	16	31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	796
2017	Term	41	40
2017	Casual	35	23
2014	Indeterminate (permanent)	46	758
2014	Term	47	31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	796
2017	Casual	0	23
2014	Indeterminate (permanent)	3	758
2014	Term	0	31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	796
2017	Term	47	40
2017	Casual	39	23
2014	Indeterminate (permanent)	55	758
2014	Term	21	31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	796
2017	Term	0	40
2017	Casual	0	23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	796
2017	Term	14	40
2017	Casual	22	23
2014	Indeterminate (permanent)	14	758
2014	Term	20	31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	90	10	857
2017	Term	94	6	41
2017	Casual	70	30	23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	22	21	10	10	14	5	50	24	4209
2017	Term	23	21	13	6	6	21	10	64	17	299
2017	Casual	23	17	11	3	6	26	15	67	14	255
2017	Student	30	12	7	5	2	26	18	75	12	65
2014	Indeterminate (permanent)	22	23	20	9	9	14	4	54	22	3788
2014	Term	29	26	15	4	5	15	6	70	12	233
2014	Casual	32	19	19	4	6	21	0	64	12	29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	32	18	8	6	5	1	66	15	4207
2017	Term	40	34	11	5	4	6	1	80	9	298
2017	Casual	40	24	13	4	3	9	7	76	8	256
2017	Student	48	22	10	2	2	14	3	84	4	66
2014	Indeterminate (permanent)	35	33	16	7	5	4	0	71	12	3789
2014	Term	49	35	7	4	3	2	0	86	6	233
2014	Casual	46	27	5	5	3	14	0	85	9	29
2011	Indeterminate (permanent)	32	35	16	8	5	4	0	70	13	5038
2011	Term	47	32	11	3	2	5	0	83	5	342
2011	Casual	44	18	20	5	1	10	1	70	8	72
2011	Student	42	43	7	0	0	7	0	92	0	14
2011	Governor-in-council appointment	45	42	13	0	0	0	0	87	0	22

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	49	9	5	2	1	3	82	8	4209
2017	Term	12	32	13	13	12	8	10	54	30	299
2017	Casual	13	19	13	5	8	11	31	56	23	257
2017	Student	23	17	10	10	4	12	24	63	22	66
2014	Indeterminate (permanent)	31	51	9	5	2	1	2	84	7	3793
2014	Term	12	35	19	9	10	6	8	55	23	233
2014	Casual	14	14	11	10	7	14	29	50	31	29
2011	Indeterminate (permanent)	24	47	10	7	3	2	8	78	11	5038
2011	Term	12	42	14	10	5	6	11	65	19	339
2011	Casual	9	28	11	5	10	7	29	59	24	71
2011	Student	7	21	7	7	15	7	36	49	39	14
2011	Governor-in-council appointment	9	27	0	0	5	0	60	89	11	22
2008	Indeterminate (permanent)	27	51	8	7	3	2	2	81	11	3164
2008	Term	10	38	17	16	13	5	1	51	30	315
2008	Casual	22	26	7	7	12	0	26	65	25	15
2008	Student	4	23	22	6	6	9	30	43	20	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	23	24	9	7	17	7	48	21	4198
2017	Term	10	10	18	5	10	29	18	38	28	298
2017	Casual	8	7	14	3	5	27	37	39	24	257
2017	Student	14	10	8	2	0	29	37	70	6	66
2014	Indeterminate (permanent)	12	24	26	8	6	16	9	48	18	3790
2014	Term	10	19	22	4	5	20	20	48	15	233
2014	Casual	7	6	14	7	7	21	38	31	34	29
2011	Indeterminate (permanent)	10	23	24	10	7	14	13	45	23	5037
2011	Term	10	13	21	10	4	22	19	41	23	341
2011	Casual	3	10	14	3	3	32	35	40	17	71
2011	Student	7	7	14	0	0	37	36	51	0	14
2011	Governor-in-council appointment	9	31	18	4	0	0	37	64	7	22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	31	13	5	3	7	3	77	9	4212
2017	Term	28	25	11	3	4	17	12	74	11	298
2017	Casual	22	11	12	1	1	22	30	70	5	256
2017	Student	34	13	2	0	0	18	34	97	0	66
2014	Indeterminate (permanent)	36	31	13	5	3	8	2	75	10	3791
2014	Term	28	26	13	3	3	17	10	73	9	233
2014	Casual	14	22	6	8	4	24	22	67	22	29
2011	Indeterminate (permanent)	32	29	14	5	4	8	8	73	10	5039
2011	Term	33	23	12	5	1	14	13	75	8	343
2011	Casual	17	21	16	0	1	22	24	68	3	71
2011	Student	14	21	0	0	0	29	36	100	0	14
2011	Governor-in-council appointment	4	18	22	0	0	0	55	50	0	22
2008	Indeterminate (permanent)	32	35	13	7	3	9	1	74	11	3162
2008	Term	34	32	10	2	2	19	1	82	5	315
2008	Casual	26	26	7	0	0	22	19	88	0	15
2008	Student	9	6	21	0	0	33	30	41	0	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	31	15	6	3	10	3	72	11	4199
2017	Term	23	27	11	4	3	19	12	73	11	295
2017	Casual	19	9	12	2	2	26	30	64	8	254
2017	Student	28	12	5	2	0	20	34	86	4	66
2014	Indeterminate (permanent)	30	31	17	6	3	11	2	70	11	3785
2014	Term	28	26	16	3	1	19	8	73	6	233
2014	Casual	11	24	7	0	8	24	26	69	17	29
2011	Indeterminate (permanent)	25	30	16	6	4	10	8	68	12	5023
2011	Term	30	24	12	3	1	18	12	77	6	340
2011	Casual	15	14	16	3	3	24	26	58	11	71
2011	Student	7	21	0	0	0	37	36	100	0	14
2011	Governor-in-council appointment	9	22	18	0	0	5	46	64	0	22
2008	Indeterminate (permanent)	32	33	12	9	5	7	1	71	15	3156
2008	Term	37	28	14	3	4	14	1	76	7	315
2008	Casual	52	15	15	0	0	15	4	82	0	15
2008	Student	20	18	15	0	4	19	25	67	6	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	9	91	4196
2017	Term	3	97	297
2017	Casual	3	97	256
2014	Indeterminate (permanent)	8	92	3783
2014	Term	5	95	232

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	355
2017	Term	55	10
2014	Indeterminate (permanent)	45	288

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	76	355
2017	Term	54	10
2014	Indeterminate (permanent)	78	288
2014	Term	70	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	355
2017	Term	0	10
2014	Indeterminate (permanent)	5	288
2014	Term	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	355
2017	Term	0	10
2014	Term	0	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	355
2014	Indeterminate (permanent)	7	288

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	355
2014	Indeterminate (permanent)	4	288
2014	Term	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	355
2014	Indeterminate (permanent)	5	288

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	356
2014	Indeterminate (permanent)	17	287

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	356
2014	Indeterminate (permanent)	13	287

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	356
2014	Indeterminate (permanent)	8	287
2014	Term	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	356
2014	Indeterminate (permanent)	4	287
2014	Term	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	356
2014	Indeterminate (permanent)	27	287

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	356
2014	Indeterminate (permanent)	24	287
2014	Term	48	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	356
2017	Term	0	10
2014	Indeterminate (permanent)	3	287
2014	Term	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	356

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	356
2014	Indeterminate (permanent)	7	287
2014	Term	0	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	356
2014	Indeterminate (permanent)	14	287

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Term	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	356
2017	Term	0	10
2014	Indeterminate (permanent)	17	287

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Indeterminate (permanent)	356
2017	Term	10
2014	Indeterminate (permanent)	287
2014	Term	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	356
2014	Indeterminate (permanent)	33	287

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	357
2014	Indeterminate (permanent)	34	288

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	357
2014	Indeterminate (permanent)	20	288

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	357
2017	Term	0	10
2014	Indeterminate (permanent)	7	288
2014	Term	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	357
2014	Indeterminate (permanent)	16	288

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	357
2017	Term	0	10
2014	Indeterminate (permanent)	6	288
2014	Term	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	357
2017	Term	0	10
2014	Indeterminate (permanent)	6	288
2014	Term	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	357
2014	Indeterminate (permanent)	10	288
2014	Term	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	357
2017	Term	0	10
2014	Indeterminate (permanent)	9	288

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	357
2017	Term	55	10
2014	Indeterminate (permanent)	47	288
2014	Term	66	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	328
2017	Term	0	10
2014	Indeterminate (permanent)	10	271
2014	Term	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	328
2014	Indeterminate (permanent)	11	271

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	328
2014	Indeterminate (permanent)	6	271
2014	Term	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	328
2017	Term	0	10
2014	Indeterminate (permanent)	3	271
2014	Term	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	328
2017	Term	0	10
2014	Indeterminate (permanent)	6	271

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	328
2014	Indeterminate (permanent)	8	271
2014	Term	0	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	328
2017	Term	0	10
2014	Indeterminate (permanent)	11	271

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	328
2014	Indeterminate (permanent)	13	271

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	328
2014	Indeterminate (permanent)	9	271

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	328
2014	Indeterminate (permanent)	22	271

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	328
2014	Indeterminate (permanent)	8	271

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	328
2017	Term	60	10
2014	Indeterminate (permanent)	46	271
2014	Term	51	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	64	328
2017	Term	69	10
2014	Indeterminate (permanent)	68	271
2014	Term	84	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	328

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	328
2014	Indeterminate (permanent)	11	271

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	91	9	356
2017	Term	92	8	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	20	24	4	4	22	6	56	11	4209
2017	Term	22	20	17	2	1	27	11	67	6	297
2017	Casual	24	14	12	1	2	29	18	70	7	254
2017	Student	28	18	4	2	2	34	13	87	6	65
2014	Indeterminate (permanent)	21	21	22	4	3	22	7	59	9	3792
2014	Term	32	18	18	2	1	20	9	70	4	232
2014	Casual	30	14	11	0	4	39	4	75	6	29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	31	19	4	3	8	2	71	8	4204
2017	Term	43	30	10	2	2	10	2	83	5	299
2017	Casual	40	19	13	1	2	17	8	79	4	257
2017	Student	47	24	8	3	2	15	0	84	6	66
2014	Indeterminate (permanent)	36	31	17	3	2	9	1	75	6	3792
2014	Term	51	28	10	3	0	6	1	85	4	232
2014	Casual	41	31	4	0	7	17	0	87	8	29
2011	Indeterminate (permanent)	37	33	15	5	3	6	0	76	8	5030
2011	Term	49	30	11	3	1	6	1	84	4	341
2011	Casual	43	24	15	3	0	15	0	79	3	72
2011	Student	43	42	0	0	0	15	0	100	0	14
2011	Governor-in-council appointment	44	56	0	0	0	0	0	100	0	22

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	24	18	16	21	0	1	43	38	4196
2017	Term	16	14	18	16	33	1	1	31	50	299
2017	Casual	29	13	21	15	17	1	4	44	34	255
2017	Student	31	15	19	11	21	0	4	48	32	66

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	27	24	15	11	0	1	50	26	4199
2017	Term	38	27	17	10	5	1	3	67	15	299
2017	Casual	49	25	11	5	4	0	6	79	9	256
2017	Student	62	22	13	0	2	0	2	85	2	66

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	31	19	9	4	0	3	66	14	4179
2017	Term	52	23	10	4	1	1	9	83	6	298
2017	Casual	57	19	8	1	2	1	12	87	4	253
2017	Student	72	13	7	2	2	0	5	89	4	65

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	23	19	16	16	0	2	47	33	4194
2017	Term	31	21	17	13	14	2	2	54	28	297
2017	Casual	41	20	11	7	7	3	11	70	17	255
2017	Student	61	11	14	4	5	2	5	76	9	66

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	21	11	4	3	0	8	80	8	4192
2017	Term	57	15	10	4	5	1	8	80	10	299
2017	Casual	57	7	4	1	1	2	27	92	2	253
2017	Student	70	14	7	2	0	0	8	91	2	66

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	32	19	9	6	0	1	66	15	4193
2017	Term	48	24	17	4	6	1	1	73	10	297
2017	Casual	54	24	9	3	2	1	7	84	6	254
2017	Student	56	23	11	5	3	0	2	81	8	66

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	31	20	9	5	1	2	65	14	4190
2017	Term	50	23	10	7	3	1	5	78	11	296
2017	Casual	54	19	11	3	1	1	12	84	4	255
2017	Student	61	22	8	4	2	0	3	86	6	66

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	32	22	12	5	1	1	61	17	4190
2017	Term	44	28	14	5	3	1	4	76	9	297
2017	Casual	49	23	11	3	2	2	10	82	6	254
2017	Student	59	19	13	2	2	2	3	82	4	66

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	30	18	10	5	1	2	65	16	4187
2017	Term	47	24	12	8	4	1	3	75	12	296
2017	Casual	54	24	6	5	2	1	7	86	8	254
2017	Student	54	22	7	10	3	0	3	79	14	66

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	32	19	9	4	1	2	66	14	4182
2017	Term	43	29	14	7	3	1	3	75	10	296
2017	Casual	49	28	9	3	3	0	8	84	6	253
2017	Student	60	23	9	3	2	0	3	86	5	66

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	24	10	5	2	3	82	7	4193
2017	Term	62	18	11	2	2	4	84	5	298
2017	Casual	64	17	7	1	1	10	90	2	254
2017	Student	82	12	2	2	0	3	97	2	66

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	14	7	4	4	1	3	85	8	4209
2017	Term	80	9	5	1	2	0	3	92	3	298
2017	Casual	82	6	3	1	1	0	7	94	2	255
2017	Student	90	3	3	0	0	0	3	97	0	66

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	31	12	5	3	2	79	9	4192
2017	Term	62	24	5	2	2	3	89	5	299
2017	Casual	67	17	5	1	1	9	92	2	255
2017	Student	84	11	2	0	0	3	98	0	66

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	21	10	5	5	2	80	10	4198
2017	Term	71	15	4	6	2	3	88	8	298
2017	Casual	75	12	2	1	2	7	94	4	255
2017	Student	85	5	5	0	2	3	93	2	66

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	12	5	2	1	28	89	5	4193
2017	Term	60	3	3	0	1	32	94	1	299
2017	Casual	61	2	0	1	0	36	98	1	255
2017	Student	78	2	0	0	0	21	100	0	66

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	21	7	2	1	0	7	88	3	4168
2017	Term	64	14	7	3	2	1	9	87	5	295
2017	Casual	69	13	4	1	0	1	12	94	1	252
2017	Student	89	7	0	0	0	0	4	100	0	65

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	73	14	4	2	2	1	5	92	4	4204
2017	Term	37	20	13	11	15	1	4	59	27	298
2017	Casual	51	15	10	5	8	1	10	75	14	254
2017	Student	53	17	14	8	2	0	7	75	11	66

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	32	11	4	2	0	3	83	6	4189
2017	Term	66	21	7	1	2	1	3	90	3	298
2017	Casual	66	17	6	1	0	0	9	91	2	254
2017	Student	61	22	8	4	0	0	5	87	4	66

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	31	35	12	6	0	0	47	18	4210
2017	Term	25	34	29	6	4	1	1	60	10	298
2017	Casual	40	35	17	4	1	0	3	77	5	256
2017	Student	40	38	16	5	0	2	0	79	5	66

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	19	37	22	11	0	0	33	30	4188
2017	Term	7	10	38	25	19	0	2	44	17	299
2017	Casual	4	10	26	31	26	0	4	60	14	253
2017	Student	2	9	24	21	43	2	0	65	10	66

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	41	12	6	3	2	0	78	10	4204
2017	Term	39	33	11	7	4	5	1	77	12	298
2017	Casual	34	30	15	5	2	9	5	74	8	256
2017	Student	26	40	8	12	0	13	0	77	14	66

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	39	16	13	9	2	0	62	22	4205
2017	Term	31	34	14	10	6	2	2	68	17	295
2017	Casual	33	30	14	8	5	4	6	71	14	256
2017	Student	37	30	12	10	0	10	0	75	11	66

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	17	83	4195
2017	Term	12	88	297
2017	Casual	11	89	256
2014	Indeterminate (permanent)	14	86	3782
2014	Term	13	87	232

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	79	21	712
2017	Term	88	12	37
2017	Casual	76	24	26
2014	Indeterminate (permanent)	77	23	539
2014	Term	76	24	31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	31	5	6	3	1	85	9	566
2017	Term	46	27	12	7	3	5	78	10	32
2017	Casual	77	19	5	0	0	0	95	0	19
2014	Indeterminate (permanent)	51	33	6	6	2	1	85	8	417
2014	Term	52	39	4	5	0	0	92	5	25

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	23	18	12	16	3	1	28	72	4209
2017	Term	11	16	17	21	31	3	1	11	89	299
2017	Casual	17	18	22	16	21	3	3	18	82	257
2017	Student	30	10	19	14	17	5	5	33	67	66

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	2888
2017	Term	54	247
2017	Casual	78	200
2017	Student	66	42

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	2888
2017	Term	34	247
2017	Casual	34	200
2017	Student	62	42

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	2888
2017	Term	26	247
2017	Casual	17	200
2017	Student	29	42

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	2888
2017	Term	42	247
2017	Casual	14	200
2017	Student	28	42

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	2888
2017	Term	2	247
2017	Casual	0	200
2017	Student	5	42

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	2888
2017	Term	40	247
2017	Casual	25	200
2017	Student	33	42

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	5	47	18	10	5	15	2826
2017	Term	1	46	16	13	4	19	243
2017	Casual	4	55	14	14	4	8	200
2017	Student	3	35	20	26	0	15	41

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	22	16	13	24	2	10	39	42	2916
2017	Term	15	23	16	18	24	1	3	40	43	248
2017	Casual	20	30	12	12	18	2	8	54	32	202
2017	Student	34	22	8	11	17	0	8	61	30	42

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	3	9	11	17	55	2	4	12	76	2914
2017	Term	4	10	11	16	57	1	1	14	75	246
2017	Casual	7	17	8	18	42	1	7	26	65	202
2017	Student	3	7	11	22	52	0	5	11	77	42

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me