2017 Public Service Employee Survey Results for Natural Resources Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	43	2	9	3	86	12	674
2017	3 to 10 years in current department or agency	33	48	5	11	3	81	14	831
2017	11 to 20 years in current department or agency	31	45	5	14	4	77	18	744
2017	More than 20 years in current department or agency	31	47	5	12	5	78	17	404
2014	Less than 3 years in current department or agency	39	45	6	7	3	84	10	382
2014	3 to 10 years in current department or agency	34	49	5	9	3	83	12	1209
2014	11 to 20 years in current department or agency	33	45	6	10	5	79	15	747
2014	More than 20 years in current department or agency	34	46	6	10	4	80	14	569

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	17	4	2	0	0	1	93	3	670
2017	3 to 10 years in current department or agency	67	24	5	2	1	1	1	92	3	826
2017	11 to 20 years in current department or agency	66	22	6	3	1	1	2	91	4	739
2017	More than 20 years in current department or agency	58	27	8	4	1	1	1	87	5	404
2014	Less than 3 years in current department or agency	77	15	3	2	1	1	0	94	3	382
2014	3 to 10 years in current department or agency	68	22	4	3	1	1	1	91	4	1209
2014	11 to 20 years in current department or agency	63	23	7	3	1	1	2	89	4	745
2014	More than 20 years in current department or agency	63	23	6	4	1	0	2	88	6	569

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	16	6	5	3	0	86	8	674
2017	3 to 10 years in current department or agency	64	21	6	7	3	0	85	10	830
2017	11 to 20 years in current department or agency	61	21	5	9	2	1	83	11	744
2017	More than 20 years in current department or agency	60	21	8	8	3	0	81	11	403
2014	Less than 3 years in current department or agency	71	17	5	4	3	1	88	7	382
2014	3 to 10 years in current department or agency	62	20	6	8	4	0	82	12	1208
2014	11 to 20 years in current department or agency	58	24	6	8	3	1	83	11	744
2014	More than 20 years in current department or agency	62	19	7	8	3	2	83	11	569

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	5	7	3	1	84	11	673
2017	3 to 10 years in current department or agency	41	38	6	9	5	0	80	14	830
2017	11 to 20 years in current department or agency	45	37	7	7	4	0	82	11	743
2017	More than 20 years in current department or agency	48	36	5	5	5	0	84	11	404
2014	Less than 3 years in current department or agency	50	35	3	8	4	0	85	12	382
2014	3 to 10 years in current department or agency	44	33	8	8	6	0	77	14	1208
2014	11 to 20 years in current department or agency	44	32	8	8	7	0	76	16	746
2014	More than 20 years in current department or agency	48	37	4	7	3	0	85	10	569

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	41	10	10	4	1	1	76	14	674
2017	3 to 10 years in current department or agency	29	40	13	11	7	0	0	69	18	830
2017	11 to 20 years in current department or agency	27	41	15	10	6	0	0	68	16	742
2017	More than 20 years in current department or agency	30	42	15	7	5	0	2	73	12	404
2014	Less than 3 years in current department or agency	31	37	13	13	5	0	0	69	18	382
2014	3 to 10 years in current department or agency	26	35	15	16	8	0	0	61	23	1208
2014	11 to 20 years in current department or agency	21	41	15	14	8	0	1	63	22	745
2014	More than 20 years in current department or agency	28	43	12	10	5	0	1	72	15	569

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	38	7	6	3	84	9	673
2017	3 to 10 years in current department or agency	46	38	7	5	3	85	9	831
2017	11 to 20 years in current department or agency	43	40	8	5	3	83	8	745
2017	More than 20 years in current department or agency	50	36	7	6	1	86	7	404
2014	Less than 3 years in current department or agency	43	41	7	5	4	84	9	382
2014	3 to 10 years in current department or agency	40	40	9	8	3	80	11	1209
2014	11 to 20 years in current department or agency	37	44	11	6	2	82	8	747
2014	More than 20 years in current department or agency	49	35	8	6	2	84	8	570

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	37	5	5	2	88	7	673
2017	3 to 10 years in current department or agency	52	36	4	5	3	89	7	829
2017	11 to 20 years in current department or agency	49	38	5	5	2	87	8	743
2017	More than 20 years in current department or agency	55	32	6	5	1	88	6	404
2014	Less than 3 years in current department or agency	49	39	5	6	1	87	7	382
2014	3 to 10 years in current department or agency	46	36	6	7	4	82	11	1209
2014	11 to 20 years in current department or agency	44	42	7	4	3	86	7	747
2014	More than 20 years in current department or agency	52	33	8	5	2	85	7	568

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	28	5	5	1	0	0	89	6	670
2017	3 to 10 years in current department or agency	55	33	7	3	2	0	0	88	5	826
2017	11 to 20 years in current department or agency	52	34	8	5	1	0	0	87	6	743
2017	More than 20 years in current department or agency	59	30	5	5	0	0	1	89	5	403
2014	Less than 3 years in current department or agency	50	34	7	6	2	0	0	85	8	382
2014	3 to 10 years in current department or agency	47	36	8	6	3	1	1	84	9	1207
2014	11 to 20 years in current department or agency	48	37	7	5	2	1	0	85	7	745
2014	More than 20 years in current department or agency	54	36	5	3	1	0	0	90	5	570

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	6	6	4	1	1	84	10	672
2017	3 to 10 years in current department or agency	41	32	11	9	6	0	1	73	16	830
2017	11 to 20 years in current department or agency	40	34	12	7	6	0	0	74	14	743
2017	More than 20 years in current department or agency	47	33	9	5	5	0	1	80	10	402
2014	Less than 3 years in current department or agency	44	31	12	9	4	0	1	75	13	382
2014	3 to 10 years in current department or agency	38	33	13	8	6	0	1	73	14	1208
2014	11 to 20 years in current department or agency	37	35	13	8	5	1	1	73	13	746
2014	More than 20 years in current department or agency	40	34	12	10	3	1	1	75	12	570

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	19	12	12	8	6	14	61	25	671
2017	3 to 10 years in current department or agency	24	22	13	11	15	3	11	54	31	831
2017	11 to 20 years in current department or agency	24	20	14	16	13	2	12	51	34	744
2017	More than 20 years in current department or agency	22	19	13	15	15	1	15	48	36	404
2014	Less than 3 years in current department or agency	20	18	14	12	15	4	17	49	34	382
2014	3 to 10 years in current department or agency	20	26	11	14	16	2	10	52	35	1209
2014	11 to 20 years in current department or agency	22	20	14	13	17	3	12	49	35	747
2014	More than 20 years in current department or agency	20	22	11	14	18	2	13	49	38	570

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	44	8	7	2	83	9	672
2017	3 to 10 years in current department or agency	35	44	10	7	4	79	11	830
2017	11 to 20 years in current department or agency	30	46	12	8	4	76	11	746
2017	More than 20 years in current department or agency	39	42	9	6	3	82	9	404
2014	Less than 3 years in current department or agency	36	44	7	10	3	80	13	382
2014	3 to 10 years in current department or agency	28	45	12	9	6	74	15	1209
2014	11 to 20 years in current department or agency	26	47	13	10	4	74	14	746
2014	More than 20 years in current department or agency	36	43	10	8	4	79	11	570

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	38	11	7	3	1	0	78	10	674
2017	3 to 10 years in current department or agency	26	37	16	13	8	0	0	63	21	829
2017	11 to 20 years in current department or agency	24	33	17	15	11	0	0	57	26	744
2017	More than 20 years in current department or agency	24	37	16	13	9	0	0	62	22	403
2014	Less than 3 years in current department or agency	34	38	12	10	4	1	1	73	14	382
2014	3 to 10 years in current department or agency	22	35	17	15	11	0	0	58	26	1208
2014	11 to 20 years in current department or agency	16	37	16	17	13	0	0	53	31	746
2014	More than 20 years in current department or agency	23	36	19	11	10	0	0	60	22	569

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	41	11	10	4	74	14	672
2017	3 to 10 years in current department or agency	28	40	13	13	6	68	19	829
2017	11 to 20 years in current department or agency	29	39	11	13	8	68	21	745
2017	More than 20 years in current department or agency	34	45	10	6	4	80	10	403

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	35	9	6	1	1	83	7	672
2017	3 to 10 years in current department or agency	40	41	9	6	5	0	80	11	829
2017	11 to 20 years in current department or agency	37	39	11	7	4	1	77	12	745
2017	More than 20 years in current department or agency	41	39	10	7	2	0	81	9	404
2014	Less than 3 years in current department or agency	41	43	8	5	3	1	84	7	381
2014	3 to 10 years in current department or agency	37	41	11	6	4	0	79	10	1209
2014	11 to 20 years in current department or agency	36	40	14	7	3	1	77	10	745
2014	More than 20 years in current department or agency	40	37	12	8	2	1	78	10	570

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	36	10	6	3	81	9	674
2017	3 to 10 years in current department or agency	30	39	11	11	8	70	19	827
2017	11 to 20 years in current department or agency	26	35	15	14	9	62	23	745
2017	More than 20 years in current department or agency	28	38	13	11	9	67	20	403

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	32	11	3	0	86	4	672
2017	3 to 10 years in current department or agency	52	36	8	3	2	88	4	825
2017	11 to 20 years in current department or agency	50	36	9	3	2	86	5	744
2017	More than 20 years in current department or agency	59	33	5	1	1	93	2	403
2014	Less than 3 years in current department or agency	61	29	6	3	1	90	4	382
2014	3 to 10 years in current department or agency	55	32	8	3	2	87	5	1208
2014	11 to 20 years in current department or agency	57	31	7	2	1	89	3	746
2014	More than 20 years in current department or agency	64	26	6	3	1	91	3	569

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	39	11	8	2	1	0	79	10	672
2017	3 to 10 years in current department or agency	32	40	11	10	7	0	0	72	17	824
2017	11 to 20 years in current department or agency	29	41	12	11	6	0	0	71	17	741
2017	More than 20 years in current department or agency	34	41	9	9	6	0	0	76	15	403
2014	Less than 3 years in current department or agency	29	44	12	7	7	0	1	74	15	382
2014	3 to 10 years in current department or agency	23	42	14	13	9	0	0	65	21	1208
2014	11 to 20 years in current department or agency	20	44	15	12	9	0	0	64	21	745
2014	More than 20 years in current department or agency	26	44	10	14	6	0	0	70	20	570

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	32	8	7	2	84	8	670
2017	3 to 10 years in current department or agency	38	36	12	7	6	74	14	824
2017	11 to 20 years in current department or agency	33	37	13	10	6	71	16	742
2017	More than 20 years in current department or agency	44	33	13	6	4	77	11	404
2014	Less than 3 years in current department or agency	44	30	13	7	6	74	12	382
2014	3 to 10 years in current department or agency	32	37	13	11	6	69	17	1209
2014	11 to 20 years in current department or agency	28	38	13	14	7	66	21	746
2014	More than 20 years in current department or agency	36	37	11	10	5	74	15	570

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	36	11	7	2	1	1	80	9	672
2017	3 to 10 years in current department or agency	29	39	15	12	6	0	0	68	17	826
2017	11 to 20 years in current department or agency	26	37	16	13	6	1	1	65	19	743
2017	More than 20 years in current department or agency	28	37	14	14	6	0	2	65	20	404
2014	Less than 3 years in current department or agency	37	38	13	6	4	0	1	76	11	382
2014	3 to 10 years in current department or agency	26	37	16	13	6	1	1	65	19	1209
2014	11 to 20 years in current department or agency	23	35	17	14	8	1	1	59	23	746
2014	More than 20 years in current department or agency	27	34	16	15	7	1	1	61	22	569

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	8	5	2	85	7	672
2017	3 to 10 years in current department or agency	41	40	9	6	3	82	9	826
2017	11 to 20 years in current department or agency	37	42	12	7	3	78	9	740
2017	More than 20 years in current department or agency	44	40	9	4	3	84	7	403
2014	Less than 3 years in current department or agency	47	37	7	6	3	84	9	382
2014	3 to 10 years in current department or agency	37	39	12	8	3	77	11	1209
2014	11 to 20 years in current department or agency	34	43	13	7	2	77	9	746
2014	More than 20 years in current department or agency	41	42	8	7	2	83	9	569

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	35	14	6	3	0	1	77	9	674
2017	3 to 10 years in current department or agency	27	38	18	11	5	0	1	66	16	829
2017	11 to 20 years in current department or agency	30	36	19	9	5	0	1	67	14	746
2017	More than 20 years in current department or agency	27	35	18	11	7	0	3	64	18	404
2014	Less than 3 years in current department or agency	39	31	15	7	6	1	1	72	12	382
2014	3 to 10 years in current department or agency	28	39	18	10	5	0	1	67	15	1209
2014	11 to 20 years in current department or agency	27	36	18	10	6	1	2	65	17	747
2014	More than 20 years in current department or agency	26	35	17	12	9	0	1	62	21	570

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	19	33	23	15	1	5	40	25	673
2017	3 to 10 years in current department or agency	10	24	37	21	5	0	3	27	35	825
2017	11 to 20 years in current department or agency	11	27	36	17	7	0	2	24	39	738
2017	More than 20 years in current department or agency	9	25	40	14	7	0	4	22	36	399
2014	Less than 3 years in current department or agency	6	19	38	22	10	3	2	34	26	380
2014	3 to 10 years in current department or agency	10	26	39	17	6	0	2	24	37	1206
2014	11 to 20 years in current department or agency	11	29	39	14	5	1	2	19	41	744
2014	More than 20 years in current department or agency	10	28	41	14	5	0	2	19	39	569

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	11	21	26	27	5	6	59	17	671
2017	3 to 10 years in current department or agency	8	17	31	27	11	2	4	40	26	821
2017	11 to 20 years in current department or agency	9	21	29	23	12	2	4	37	32	740
2017	More than 20 years in current department or agency	9	21	30	22	10	2	6	35	33	399
2014	Less than 3 years in current department or agency	6	16	23	26	19	5	6	50	25	379
2014	3 to 10 years in current department or agency	9	17	31	26	12	2	3	40	27	1203
2014	11 to 20 years in current department or agency	12	21	37	19	7	3	2	27	34	741
2014	More than 20 years in current department or agency	10	25	34	18	8	2	2	27	37	570

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	20	27	16	14	4	5	33	37	673
2017	3 to 10 years in current department or agency	21	29	29	12	5	1	3	18	52	825
2017	11 to 20 years in current department or agency	23	28	30	12	3	1	4	16	53	741
2017	More than 20 years in current department or agency	24	28	27	7	7	2	5	15	56	400
2014	Less than 3 years in current department or agency	23	25	27	13	7	2	4	21	51	381
2014	3 to 10 years in current department or agency	28	30	24	11	4	1	2	15	60	1204
2014	11 to 20 years in current department or agency	33	29	24	7	3	2	3	11	64	742
2014	More than 20 years in current department or agency	33	30	23	7	3	1	2	11	65	570

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	10	25	28	25	2	4	56	18	671
2017	3 to 10 years in current department or agency	10	20	33	25	9	0	3	35	31	816
2017	11 to 20 years in current department or agency	10	18	35	26	9	0	3	35	29	736
2017	More than 20 years in current department or agency	8	20	35	23	11	0	3	35	28	401
2014	Less than 3 years in current department or agency	7	13	29	29	19	1	2	49	20	379
2014	3 to 10 years in current department or agency	9	19	36	25	7	0	2	33	29	1202
2014	11 to 20 years in current department or agency	10	19	37	23	8	1	3	32	29	741
2014	More than 20 years in current department or agency	8	21	38	24	7	0	2	32	30	566

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	12	24	23	23	3	6	50	24	671
2017	3 to 10 years in current department or agency	20	25	30	14	7	1	2	22	46	826
2017	11 to 20 years in current department or agency	23	26	30	14	4	0	2	19	50	741
2017	More than 20 years in current department or agency	21	30	26	13	6	1	3	20	53	399
2014	Less than 3 years in current department or agency	14	16	26	18	16	5	6	38	33	381
2014	3 to 10 years in current department or agency	21	25	30	15	6	1	2	21	48	1204
2014	11 to 20 years in current department or agency	25	31	25	11	4	0	2	16	58	744
2014	More than 20 years in current department or agency	29	31	28	7	4	1	1	11	60	570

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	12	20	19	27	7	7	53	23	673
2017	3 to 10 years in current department or agency	11	18	28	24	12	3	4	39	31	825
2017	11 to 20 years in current department or agency	11	18	24	29	11	2	6	43	31	740
2017	More than 20 years in current department or agency	7	17	26	26	14	2	8	44	27	401
2014	Less than 3 years in current department or agency	6	12	19	26	21	7	9	55	22	380
2014	3 to 10 years in current department or agency	9	14	25	30	14	1	6	48	25	1204
2014	11 to 20 years in current department or agency	7	17	27	28	13	2	6	45	26	744
2014	More than 20 years in current department or agency	7	14	29	29	13	2	7	46	23	570

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	18	28	17	15	6	6	36	33	671
2017	3 to 10 years in current department or agency	20	26	32	13	6	1	3	19	48	820
2017	11 to 20 years in current department or agency	20	28	29	14	4	2	4	18	51	740
2017	More than 20 years in current department or agency	22	29	32	7	5	2	4	13	53	401
2014	Less than 3 years in current department or agency	19	22	24	16	12	3	4	30	44	381
2014	3 to 10 years in current department or agency	23	28	30	11	5	1	2	16	52	1207
2014	11 to 20 years in current department or agency	28	30	24	9	4	2	3	14	61	744
2014	More than 20 years in current department or agency	29	25	30	9	3	2	2	13	56	570

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	4	6	2	1	2	88	8	674
2017	3 to 10 years in current department or agency	66	20	5	5	2	0	1	87	8	831
2017	11 to 20 years in current department or agency	65	19	7	4	3	0	2	86	7	745
2017	More than 20 years in current department or agency	62	20	8	5	2	0	2	85	7	404
2014	Less than 3 years in current department or agency	76	13	3	3	2	0	3	92	5	382
2014	3 to 10 years in current department or agency	68	18	4	6	2	0	1	88	8	1209
2014	11 to 20 years in current department or agency	66	20	5	4	3	0	2	88	7	746
2014	More than 20 years in current department or agency	64	18	6	5	2	0	5	86	8	570

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	25	11	7	4	10	8	72	14	673
2017	3 to 10 years in current department or agency	24	33	15	10	10	4	3	62	22	831
2017	11 to 20 years in current department or agency	25	32	16	11	8	5	3	61	21	745
2017	More than 20 years in current department or agency	24	36	16	7	9	4	4	65	18	403
2014	Less than 3 years in current department or agency	37	31	8	5	4	8	5	79	11	382
2014	3 to 10 years in current department or agency	29	29	14	11	10	5	3	62	22	1209
2014	11 to 20 years in current department or agency	29	28	17	9	9	5	3	62	20	747
2014	More than 20 years in current department or agency	30	34	14	10	5	5	3	69	16	570

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	28	7	6	4	2	0	82	10	673
2017	3 to 10 years in current department or agency	39	31	11	9	8	1	0	71	18	831
2017	11 to 20 years in current department or agency	38	33	10	11	7	1	0	72	18	742
2017	More than 20 years in current department or agency	43	31	9	7	7	2	1	76	15	404
2014	Less than 3 years in current department or agency	47	34	8	7	4	1	0	81	11	382
2014	3 to 10 years in current department or agency	40	31	10	10	8	1	0	71	18	1209
2014	11 to 20 years in current department or agency	38	29	10	11	9	2	0	69	21	747
2014	More than 20 years in current department or agency	44	35	6	9	5	1	0	80	14	570

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	32	5	7	3	3	1	84	11	674
2017	3 to 10 years in current department or agency	31	37	11	12	7	1	0	69	19	831
2017	11 to 20 years in current department or agency	30	34	15	13	6	3	1	66	19	743
2017	More than 20 years in current department or agency	31	36	15	9	6	2	2	69	16	404
2014	Less than 3 years in current department or agency	46	32	6	8	3	3	3	83	11	382
2014	3 to 10 years in current department or agency	32	37	12	11	6	1	1	71	17	1209
2014	11 to 20 years in current department or agency	27	38	11	13	6	2	3	68	20	747
2014	More than 20 years in current department or agency	33	37	10	9	4	2	5	76	14	569

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	25	10	5	3	18	1	78	9	672
2017	3 to 10 years in current department or agency	28	31	12	11	10	8	0	65	23	831
2017	11 to 20 years in current department or agency	24	28	15	13	9	10	1	59	25	743
2017	More than 20 years in current department or agency	26	31	14	9	6	9	4	66	18	403
2014	Less than 3 years in current department or agency	41	23	10	5	2	15	3	79	9	382
2014	3 to 10 years in current department or agency	30	26	15	11	8	9	1	62	21	1209
2014	11 to 20 years in current department or agency	27	27	15	9	9	10	3	62	21	747
2014	More than 20 years in current department or agency	32	29	12	7	6	9	5	70	15	570

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	17	14	11	6	32	4	52	26	674
2017	3 to 10 years in current department or agency	11	21	17	17	14	17	3	40	39	831
2017	11 to 20 years in current department or agency	10	20	18	19	12	18	3	38	40	740
2017	More than 20 years in current department or agency	8	22	21	15	9	21	5	40	32	402
2014	Less than 3 years in current department or agency	15	20	15	13	7	25	5	50	29	382
2014	3 to 10 years in current department or agency	11	19	20	17	15	15	3	36	40	1206
2014	11 to 20 years in current department or agency	10	20	17	21	13	16	3	37	42	744
2014	More than 20 years in current department or agency	12	22	21	17	7	17	5	43	30	570

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	29	4	4	2	0	90	6	674
2017	3 to 10 years in current department or agency	41	38	8	8	5	0	79	13	829
2017	11 to 20 years in current department or agency	43	37	8	9	3	0	80	12	741
2017	More than 20 years in current department or agency	47	36	8	6	3	1	83	8	403
2014	Less than 3 years in current department or agency	53	35	7	4	2	0	87	6	382
2014	3 to 10 years in current department or agency	41	38	10	7	4	0	79	10	1209
2014	11 to 20 years in current department or agency	39	40	9	8	3	0	80	11	747
2014	More than 20 years in current department or agency	46	40	8	4	1	0	87	5	569

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	31	9	7	3	1	1	81	10	672
2017	3 to 10 years in current department or agency	35	38	11	9	6	0	0	74	15	830
2017	11 to 20 years in current department or agency	37	33	12	10	7	0	0	70	17	743
2017	More than 20 years in current department or agency	37	39	12	7	4	0	1	77	11	403
2014	Less than 3 years in current department or agency	44	35	8	6	5	1	1	81	11	382
2014	3 to 10 years in current department or agency	39	35	11	9	6	0	0	74	15	1209
2014	11 to 20 years in current department or agency	36	36	12	9	6	0	1	72	15	747
2014	More than 20 years in current department or agency	38	38	10	7	6	0	0	77	13	569

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	8	4	2	2	0	85	7	674
2017	3 to 10 years in current department or agency	44	29	13	7	6	2	1	74	13	830
2017	11 to 20 years in current department or agency	41	29	15	7	5	2	1	72	13	744
2017	More than 20 years in current department or agency	46	32	12	4	4	1	1	79	8	404
2014	Less than 3 years in current department or agency	55	27	9	4	2	1	1	84	7	382
2014	3 to 10 years in current department or agency	43	29	12	8	5	2	0	74	14	1209
2014	11 to 20 years in current department or agency	38	32	12	8	7	3	1	72	16	747
2014	More than 20 years in current department or agency	44	32	10	8	4	2	1	78	12	569

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	9	5	3	1	0	83	8	672
2017	3 to 10 years in current department or agency	40	33	11	9	6	0	0	74	16	829
2017	11 to 20 years in current department or agency	39	32	13	10	6	1	0	71	16	743
2017	More than 20 years in current department or agency	42	36	11	5	5	0	1	79	10	403
2014	Less than 3 years in current department or agency	49	29	9	7	4	1	0	80	11	382
2014	3 to 10 years in current department or agency	40	35	10	9	5	1	0	76	14	1209
2014	11 to 20 years in current department or agency	38	33	12	9	7	1	1	72	16	746
2014	More than 20 years in current department or agency	41	34	10	9	5	1	0	76	14	569

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	10	3	2	1	1	1	93	3	674
2017	3 to 10 years in current department or agency	80	12	4	2	1	0	1	93	3	828
2017	11 to 20 years in current department or agency	79	13	3	1	2	0	2	94	3	743
2017	More than 20 years in current department or agency	79	11	5	2	1	0	3	92	4	403
2014	Less than 3 years in current department or agency	83	10	2	1	1	0	2	95	2	381
2014	3 to 10 years in current department or agency	79	12	3	2	2	0	2	93	4	1209
2014	11 to 20 years in current department or agency	77	12	5	2	2	0	2	91	3	745
2014	More than 20 years in current department or agency	76	13	3	2	2	0	5	94	4	567

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	21	6	5	3	6	5	84	9	670
2017	3 to 10 years in current department or agency	50	25	8	6	5	4	3	80	12	830
2017	11 to 20 years in current department or agency	51	26	7	5	4	4	3	83	10	741
2017	More than 20 years in current department or agency	55	27	7	3	1	4	3	88	5	403
2014	Less than 3 years in current department or agency	50	23	8	4	5	6	4	81	9	382
2014	3 to 10 years in current department or agency	50	24	8	6	5	3	4	80	11	1209
2014	11 to 20 years in current department or agency	52	25	8	3	4	3	5	83	8	747
2014	More than 20 years in current department or agency	55	24	9	4	2	3	4	85	6	569

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	24	7	4	3	1	1	86	7	673
2017	3 to 10 years in current department or agency	54	24	9	7	5	0	1	79	12	827
2017	11 to 20 years in current department or agency	51	27	9	6	5	1	0	80	11	742
2017	More than 20 years in current department or agency	58	28	7	3	3	1	0	87	6	403

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	22	7	2	2	1	0	89	4	672
2017	3 to 10 years in current department or agency	54	24	10	5	5	2	0	80	10	831
2017	11 to 20 years in current department or agency	50	27	12	5	5	2	0	78	11	744
2017	More than 20 years in current department or agency	57	23	10	4	4	2	1	82	8	404

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	25	8	5	3	0	0	84	8	672
2017	3 to 10 years in current department or agency	48	26	11	8	6	0	0	75	15	830
2017	11 to 20 years in current department or agency	43	29	11	9	7	0	0	73	16	743
2017	More than 20 years in current department or agency	48	32	9	5	5	0	1	81	10	404
2014	Less than 3 years in current department or agency	56	25	9	5	4	0	0	82	9	382
2014	3 to 10 years in current department or agency	47	29	11	7	6	1	0	76	12	1209
2014	11 to 20 years in current department or agency	43	29	12	9	6	1	0	73	15	746
2014	More than 20 years in current department or agency	48	31	10	5	5	0	0	80	10	570

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	40	10	8	2	8	9	76	12	106
2017	3 to 10 years in current department or agency	22	30	20	14	5	4	5	57	21	255
2017	11 to 20 years in current department or agency	18	33	19	13	6	4	8	58	21	243
2017	More than 20 years in current department or agency	19	31	25	6	3	4	14	60	11	142
2014	Less than 3 years in current department or agency	29	33	14	9	6	5	3	67	17	78
2014	3 to 10 years in current department or agency	25	29	17	10	6	4	10	62	18	318
2014	11 to 20 years in current department or agency	19	39	14	6	7	4	10	68	15	224
2014	More than 20 years in current department or agency	19	38	18	6	5	5	8	66	13	212

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	31	10	4	2	13	1	80	7	674
2017	3 to 10 years in current department or agency	25	33	18	10	8	6	0	61	19	831
2017	11 to 20 years in current department or agency	19	34	18	12	7	9	0	58	22	745
2017	More than 20 years in current department or agency	19	36	16	14	6	8	1	60	22	403
2014	Less than 3 years in current department or agency	34	34	12	4	4	12	1	77	9	382
2014	3 to 10 years in current department or agency	22	34	17	11	5	10	0	63	19	1209
2014	11 to 20 years in current department or agency	19	34	17	11	8	12	0	60	21	747
2014	More than 20 years in current department or agency	22	30	22	9	5	13	0	59	15	569

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	34	13	6	3	8	0	76	10	670
2017	3 to 10 years in current department or agency	20	35	17	15	10	3	0	57	26	829
2017	11 to 20 years in current department or agency	15	33	22	16	11	3	0	49	28	745
2017	More than 20 years in current department or agency	15	32	22	17	12	3	0	48	30	404
2014	Less than 3 years in current department or agency	31	34	13	9	6	5	1	70	16	382
2014	3 to 10 years in current department or agency	17	35	21	15	9	3	0	54	24	1208
2014	11 to 20 years in current department or agency	16	28	20	19	12	4	0	46	33	747
2014	More than 20 years in current department or agency	16	29	23	19	11	3	0	46	31	569

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	30	14	10	4	14	1	67	16	671
2017	3 to 10 years in current department or agency	14	29	20	17	14	6	0	46	33	831
2017	11 to 20 years in current department or agency	11	28	23	18	13	7	0	42	34	745
2017	More than 20 years in current department or agency	9	32	21	19	13	6	0	44	34	403
2014	Less than 3 years in current department or agency	19	31	17	14	8	11	1	56	25	382
2014	3 to 10 years in current department or agency	12	29	23	18	11	6	0	44	32	1208
2014	11 to 20 years in current department or agency	9	26	22	20	15	8	0	38	38	747
2014	More than 20 years in current department or agency	10	27	22	22	14	4	0	39	38	569

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	28	12	8	7	14	1	68	18	671
2017	3 to 10 years in current department or agency	19	29	17	15	15	5	0	50	32	830
2017	11 to 20 years in current department or agency	16	28	17	18	14	6	0	47	35	745
2017	More than 20 years in current department or agency	16	26	22	17	12	6	0	45	31	404
2014	Less than 3 years in current department or agency	26	29	14	11	10	9	1	61	23	381
2014	3 to 10 years in current department or agency	19	28	18	16	14	6	0	50	32	1208
2014	11 to 20 years in current department or agency	16	27	19	17	15	7	0	46	34	747
2014	More than 20 years in current department or agency	17	27	21	16	13	6	0	47	30	569

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	29	14	15	6	9	1	61	24	674
2017	3 to 10 years in current department or agency	13	31	19	21	13	3	0	45	35	831
2017	11 to 20 years in current department or agency	13	31	20	21	13	3	0	45	35	745
2017	More than 20 years in current department or agency	11	35	22	17	11	4	0	47	30	403
2014	Less than 3 years in current department or agency	20	32	18	15	9	5	1	55	26	382
2014	3 to 10 years in current department or agency	12	31	19	21	14	2	0	44	37	1209
2014	11 to 20 years in current department or agency	11	29	19	21	16	3	0	42	38	746
2014	More than 20 years in current department or agency	11	32	21	22	11	3	0	44	34	569

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	44	14	8	2	3	76	10	671
2017	3 to 10 years in current department or agency	19	42	20	12	6	2	61	18	829
2017	11 to 20 years in current department or agency	18	40	22	13	6	2	58	19	743
2017	More than 20 years in current department or agency	18	40	25	13	3	1	59	16	403
2014	Less than 3 years in current department or agency	28	45	15	6	3	2	75	9	382
2014	3 to 10 years in current department or agency	23	43	17	11	5	1	66	16	1209
2014	11 to 20 years in current department or agency	18	40	23	10	6	2	60	17	747
2014	More than 20 years in current department or agency	18	41	23	11	5	1	60	17	569

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	38	6	3	1	6	0	90	3	670
2017	3 to 10 years in current department or agency	33	43	14	5	2	4	0	79	7	826
2017	11 to 20 years in current department or agency	32	43	15	4	1	4	0	79	6	742
2017	More than 20 years in current department or agency	35	44	12	4	0	5	0	83	4	402
2014	Less than 3 years in current department or agency	39	40	10	4	1	5	0	84	5	382
2014	3 to 10 years in current department or agency	34	41	11	6	2	5	0	79	9	1208
2014	11 to 20 years in current department or agency	35	42	11	4	3	5	1	81	7	745
2014	More than 20 years in current department or agency	39	39	10	4	1	6	0	84	6	570

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	37	10	10	3	6	1	75	14	670
2017	3 to 10 years in current department or agency	30	38	14	8	6	3	0	71	15	826
2017	11 to 20 years in current department or agency	28	38	13	12	5	2	1	68	18	743
2017	More than 20 years in current department or agency	30	41	11	9	3	5	1	75	13	402
2014	Less than 3 years in current department or agency	35	32	10	10	4	7	3	75	15	382
2014	3 to 10 years in current department or agency	35	39	10	8	4	3	1	77	12	1207
2014	11 to 20 years in current department or agency	31	40	11	9	4	4	1	74	14	746
2014	More than 20 years in current department or agency	35	37	12	7	4	4	1	75	12	568

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	31	19	14	5	8	2	57	22	671
2017	3 to 10 years in current department or agency	22	36	20	12	6	4	1	61	19	828
2017	11 to 20 years in current department or agency	19	37	19	12	7	5	0	60	20	743
2017	More than 20 years in current department or agency	21	37	21	11	3	5	2	63	15	402
2014	Less than 3 years in current department or agency	24	30	18	12	5	9	2	60	19	381
2014	3 to 10 years in current department or agency	25	36	17	11	6	4	1	64	18	1209
2014	11 to 20 years in current department or agency	22	36	21	11	4	5	1	62	16	746
2014	More than 20 years in current department or agency	24	34	19	11	5	6	1	62	17	570

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	22	14	10	9	17	4	58	24	670
2017	3 to 10 years in current department or agency	15	22	18	16	14	13	3	43	36	829
2017	11 to 20 years in current department or agency	11	26	17	17	16	11	2	42	38	742
2017	More than 20 years in current department or agency	18	23	15	14	12	14	5	50	32	402
2014	Less than 3 years in current department or agency	19	20	18	11	10	17	5	51	27	382
2014	3 to 10 years in current department or agency	14	21	17	17	18	12	2	41	40	1209
2014	11 to 20 years in current department or agency	14	21	18	17	17	11	1	41	39	745
2014	More than 20 years in current department or agency	13	23	19	14	15	13	2	43	34	569

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	18	7	4	2	3	3	86	6	672
2017	3 to 10 years in current department or agency	55	25	8	6	3	1	2	83	9	830
2017	11 to 20 years in current department or agency	55	24	10	6	2	1	3	82	8	743
2017	More than 20 years in current department or agency	50	26	10	8	1	1	4	80	9	404
2014	Less than 3 years in current department or agency	63	21	5	3	2	2	4	89	6	382
2014	3 to 10 years in current department or agency	54	27	9	6	3	1	2	83	8	1209
2014	11 to 20 years in current department or agency	50	28	11	5	2	1	3	81	8	746
2014	More than 20 years in current department or agency	53	25	9	6	2	1	4	82	9	570

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	17	4	1	0	6	1	93	2	671
2017	3 to 10 years in current department or agency	63	23	7	2	1	3	2	90	3	830
2017	11 to 20 years in current department or agency	66	20	6	2	1	2	2	90	3	743
2017	More than 20 years in current department or agency	59	24	8	2	1	3	2	88	3	403
2014	Less than 3 years in current department or agency	69	16	4	2	1	5	3	93	3	382
2014	3 to 10 years in current department or agency	62	23	6	2	2	3	2	89	4	1207
2014	11 to 20 years in current department or agency	60	25	6	2	1	3	3	89	4	743
2014	More than 20 years in current department or agency	59	25	6	3	2	3	2	89	5	568

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	13	9	4	8	1	72	14	670
2017	3 to 10 years in current department or agency	17	33	16	18	15	2	0	51	33	830
2017	11 to 20 years in current department or agency	14	32	20	17	15	2	0	47	32	743
2017	More than 20 years in current department or agency	15	36	20	15	11	2	1	53	27	403
2014	Less than 3 years in current department or agency	24	33	12	13	8	8	2	63	24	382
2014	3 to 10 years in current department or agency	16	32	18	19	13	1	0	49	33	1209
2014	11 to 20 years in current department or agency	14	29	17	19	19	2	0	44	39	746
2014	More than 20 years in current department or agency	17	31	19	18	12	3	1	49	31	570

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	25	12	13	8	8	5	62	24	671
2017	3 to 10 years in current department or agency	14	27	15	17	23	2	2	42	42	830
2017	11 to 20 years in current department or agency	10	23	16	21	28	1	2	33	51	744
2017	More than 20 years in current department or agency	13	20	14	21	25	2	4	36	50	403
2014	Less than 3 years in current department or agency	18	26	11	16	14	9	7	52	35	382
2014	3 to 10 years in current department or agency	13	22	15	21	26	1	2	36	49	1207
2014	11 to 20 years in current department or agency	9	19	14	21	33	2	1	29	57	746
2014	More than 20 years in current department or agency	12	18	15	18	29	1	5	33	51	568

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	39	14	5	2	7	1	77	8	670
2017	3 to 10 years in current department or agency	20	40	19	11	7	3	0	62	18	831
2017	11 to 20 years in current department or agency	15	38	23	12	7	5	0	55	20	744
2017	More than 20 years in current department or agency	16	39	20	13	6	5	1	59	20	403

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	32	10	2	1	9	0	85	4	673
2017	3 to 10 years in current department or agency	35	38	14	5	3	5	0	77	8	828
2017	11 to 20 years in current department or agency	34	37	17	4	2	5	1	76	6	743
2017	More than 20 years in current department or agency	31	39	18	3	1	7	0	75	5	403
2014	Less than 3 years in current department or agency	46	32	11	1	1	8	1	86	2	382
2014	3 to 10 years in current department or agency	41	34	13	3	2	6	0	80	6	1208
2014	11 to 20 years in current department or agency	38	35	13	3	3	8	0	79	7	747
2014	More than 20 years in current department or agency	38	41	13	2	1	6	0	83	2	570

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	37	7	3	1	3	89	4	671
2017	3 to 10 years in current department or agency	35	42	13	5	3	3	78	8	830
2017	11 to 20 years in current department or agency	35	39	14	5	3	3	77	8	746
2017	More than 20 years in current department or agency	33	45	13	2	2	5	82	4	404
2014	Less than 3 years in current department or agency	52	34	7	2	1	3	90	3	380
2014	3 to 10 years in current department or agency	39	36	13	5	3	3	78	8	1208
2014	11 to 20 years in current department or agency	37	37	13	6	3	4	78	9	746
2014	More than 20 years in current department or agency	37	43	13	2	2	3	82	5	570

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	30	3	3	1	1	93	4	671
2017	3 to 10 years in current department or agency	41	41	10	5	3	0	82	9	831
2017	11 to 20 years in current department or agency	38	38	15	5	3	0	77	8	745
2017	More than 20 years in current department or agency	37	39	12	8	3	0	77	11	404
2014	Less than 3 years in current department or agency	62	28	6	2	2	0	91	4	382
2014	3 to 10 years in current department or agency	44	35	11	6	3	0	80	9	1206
2014	11 to 20 years in current department or agency	36	39	13	6	4	1	76	10	745
2014	More than 20 years in current department or agency	43	37	12	6	3	0	80	8	570

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	31	10	4	2	1	84	6	673
2017	3 to 10 years in current department or agency	31	38	16	9	5	0	69	15	830
2017	11 to 20 years in current department or agency	29	34	20	10	6	1	63	17	744
2017	More than 20 years in current department or agency	28	34	19	11	7	1	63	18	403
2014	Less than 3 years in current department or agency	43	36	12	4	4	1	80	8	382
2014	3 to 10 years in current department or agency	29	37	18	10	5	0	66	15	1209
2014	11 to 20 years in current department or agency	23	35	19	14	8	1	59	22	746
2014	More than 20 years in current department or agency	22	38	20	12	8	1	61	20	570

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	34	9	3	2	1	86	5	672
2017	3 to 10 years in current department or agency	31	38	17	9	5	0	69	14	830
2017	11 to 20 years in current department or agency	27	38	18	10	6	0	66	16	746
2017	More than 20 years in current department or agency	26	37	20	11	6	0	63	17	403
2014	Less than 3 years in current department or agency	40	37	10	7	4	0	78	12	381
2014	3 to 10 years in current department or agency	28	37	19	10	5	0	65	15	1208
2014	11 to 20 years in current department or agency	24	35	20	13	7	1	59	20	747
2014	More than 20 years in current department or agency	23	39	19	13	7	1	61	20	569

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	21	16	10	5	7	1	67	16	673
2017	3 to 10 years in current department or agency	28	29	21	11	8	3	1	59	19	829
2017	11 to 20 years in current department or agency	28	28	19	14	7	4	1	58	22	743
2017	More than 20 years in current department or agency	32	30	16	8	7	5	3	67	16	403
2014	Less than 3 years in current department or agency	33	28	20	7	7	4	1	64	15	382
2014	3 to 10 years in current department or agency	26	25	21	13	10	4	1	54	24	1208
2014	11 to 20 years in current department or agency	27	27	20	12	7	6	1	58	21	745
2014	More than 20 years in current department or agency	33	30	16	9	5	5	1	67	16	569

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	34	30	36	674
2017	3 to 10 years in current department or agency	26	41	33	831
2017	11 to 20 years in current department or agency	22	46	33	746
2017	More than 20 years in current department or agency	25	47	27	403
2014	Less than 3 years in current department or agency	39	32	29	381
2014	3 to 10 years in current department or agency	31	34	35	1209
2014	11 to 20 years in current department or agency	17	45	38	745
2014	More than 20 years in current department or agency	22	50	29	570

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	1	16	27	5	45	5	215
2017	3 to 10 years in current department or agency	9	23	52	5	4	7	219
2017	11 to 20 years in current department or agency	21	20	44	7	0	8	163
2017	More than 20 years in current department or agency	72	4	11	7	3	3	103
2014	Less than 3 years in current department or agency	3	20	31	14	9999	32	145
2014	3 to 10 years in current department or agency	5	27	49	10	9999	9	388
2014	11 to 20 years in current department or agency	20	27	30	13	9999	11	130
2014	More than 20 years in current department or agency	74	5	8	8	9999	5	125

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	673
2017	3 to 10 years in current department or agency	19	81	829
2017	11 to 20 years in current department or agency	18	82	745
2017	More than 20 years in current department or agency	18	82	403
2014	Less than 3 years in current department or agency	14	86	381
2014	3 to 10 years in current department or agency	19	81	1209
2014	11 to 20 years in current department or agency	15	85	746
2014	More than 20 years in current department or agency	10	90	569

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	100
2017	3 to 10 years in current department or agency	47	156
2017	11 to 20 years in current department or agency	46	130
2017	More than 20 years in current department or agency	49	70
2014	Less than 3 years in current department or agency	57	54
2014	3 to 10 years in current department or agency	53	222
2014	11 to 20 years in current department or agency	38	116
2014	More than 20 years in current department or agency	41	55

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	61	100
2017	3 to 10 years in current department or agency	64	156
2017	11 to 20 years in current department or agency	65	130
2017	More than 20 years in current department or agency	59	70
2014	Less than 3 years in current department or agency	53	54
2014	3 to 10 years in current department or agency	59	222
2014	11 to 20 years in current department or agency	68	116
2014	More than 20 years in current department or agency	65	55

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	100
2017	3 to 10 years in current department or agency	7	156
2017	11 to 20 years in current department or agency	8	130
2017	More than 20 years in current department or agency	11	70
2014	Less than 3 years in current department or agency	8	54
2014	3 to 10 years in current department or agency	7	222
2014	11 to 20 years in current department or agency	7	116
2014	More than 20 years in current department or agency	17	55

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	156
2017	More than 20 years in current department or agency	70
2014	Less than 3 years in current department or agency	54
2014	3 to 10 years in current department or agency	222
2014	11 to 20 years in current department or agency	116
2014	More than 20 years in current department or agency	55

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	100
2017	11 to 20 years in current department or agency	5	130

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	156
2014	3 to 10 years in current department or agency	4	222
2014	11 to 20 years in current department or agency	5	116

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	100
2017	3 to 10 years in current department or agency	38	156
2017	11 to 20 years in current department or agency	42	130
2017	More than 20 years in current department or agency	44	70
2014	Less than 3 years in current department or agency	38	54
2014	3 to 10 years in current department or agency	39	222
2014	11 to 20 years in current department or agency	44	117
2014	More than 20 years in current department or agency	40	55

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	100
2017	3 to 10 years in current department or agency	34	156
2017	11 to 20 years in current department or agency	39	130
2017	More than 20 years in current department or agency	39	70
2014	Less than 3 years in current department or agency	39	54
2014	3 to 10 years in current department or agency	41	222
2014	11 to 20 years in current department or agency	45	117
2014	More than 20 years in current department or agency	26	55

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	100
2017	3 to 10 years in current department or agency	51	156
2017	11 to 20 years in current department or agency	39	130
2017	More than 20 years in current department or agency	46	70
2014	Less than 3 years in current department or agency	41	54
2014	3 to 10 years in current department or agency	49	222
2014	11 to 20 years in current department or agency	51	117
2014	More than 20 years in current department or agency	46	55

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	100
2017	3 to 10 years in current department or agency	38	156
2017	11 to 20 years in current department or agency	37	130
2017	More than 20 years in current department or agency	38	70
2014	Less than 3 years in current department or agency	38	54
2014	3 to 10 years in current department or agency	38	222
2014	11 to 20 years in current department or agency	36	117
2014	More than 20 years in current department or agency	37	55

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	100
2017	3 to 10 years in current department or agency	38	156
2017	11 to 20 years in current department or agency	29	130
2017	More than 20 years in current department or agency	37	70
2014	Less than 3 years in current department or agency	36	54
2014	3 to 10 years in current department or agency	34	222
2014	11 to 20 years in current department or agency	43	117
2014	More than 20 years in current department or agency	25	55

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	100
2017	3 to 10 years in current department or agency	52	156
2017	11 to 20 years in current department or agency	55	130
2017	More than 20 years in current department or agency	51	70
2014	Less than 3 years in current department or agency	63	54
2014	3 to 10 years in current department or agency	50	222
2014	11 to 20 years in current department or agency	50	117
2014	More than 20 years in current department or agency	52	55

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	100
2017	3 to 10 years in current department or agency	30	156
2017	11 to 20 years in current department or agency	23	130
2017	More than 20 years in current department or agency	35	70
2014	Less than 3 years in current department or agency	26	54
2014	3 to 10 years in current department or agency	28	222
2014	11 to 20 years in current department or agency	26	117
2014	More than 20 years in current department or agency	41	55

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	100
2017	3 to 10 years in current department or agency	156
2014	Less than 3 years in current department or agency	54
2014	More than 20 years in current department or agency	55

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	100
2017	3 to 10 years in current department or agency	7	156
2017	11 to 20 years in current department or agency	5	130
2014	Less than 3 years in current department or agency	18	54
2014	3 to 10 years in current department or agency	8	222

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	100
2017	3 to 10 years in current department or agency	15	156
2017	11 to 20 years in current department or agency	10	130
2017	More than 20 years in current department or agency	13	70
2014	3 to 10 years in current department or agency	10	222
2014	11 to 20 years in current department or agency	12	117
2014	More than 20 years in current department or agency	12	55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	100
2017	3 to 10 years in current department or agency	49	156
2017	11 to 20 years in current department or agency	41	130
2017	More than 20 years in current department or agency	44	70
2014	Less than 3 years in current department or agency	36	54
2014	3 to 10 years in current department or agency	44	222
2014	11 to 20 years in current department or agency	54	117
2014	More than 20 years in current department or agency	42	55

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	100
2017	3 to 10 years in current department or agency	28	156
2017	11 to 20 years in current department or agency	28	130
2017	More than 20 years in current department or agency	24	70
2014	Less than 3 years in current department or agency	21	54
2014	3 to 10 years in current department or agency	28	222
2014	11 to 20 years in current department or agency	27	117
2014	More than 20 years in current department or agency	20	55

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	100
2017	3 to 10 years in current department or agency	12	156
2017	11 to 20 years in current department or agency	12	130
2017	More than 20 years in current department or agency	7	70
2014	3 to 10 years in current department or agency	15	222
2014	11 to 20 years in current department or agency	9	117
2014	More than 20 years in current department or agency	23	55

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	100
2017	3 to 10 years in current department or agency	55	156
2017	11 to 20 years in current department or agency	54	130
2017	More than 20 years in current department or agency	66	70
2014	Less than 3 years in current department or agency	62	54
2014	3 to 10 years in current department or agency	59	223
2014	11 to 20 years in current department or agency	56	117
2014	More than 20 years in current department or agency	51	55

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	100
2017	3 to 10 years in current department or agency	24	156
2017	11 to 20 years in current department or agency	29	130
2017	More than 20 years in current department or agency	29	70
2014	Less than 3 years in current department or agency	32	54
2014	3 to 10 years in current department or agency	29	223
2014	11 to 20 years in current department or agency	27	117
2014	More than 20 years in current department or agency	33	55

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	100
2017	3 to 10 years in current department or agency	9	156
2017	11 to 20 years in current department or agency	9	130
2017	More than 20 years in current department or agency	15	70
2014	Less than 3 years in current department or agency	13	54
2014	3 to 10 years in current department or agency	11	223
2014	11 to 20 years in current department or agency	9	117
2014	More than 20 years in current department or agency	10	55

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	100
2017	3 to 10 years in current department or agency	20	156
2017	11 to 20 years in current department or agency	23	130
2017	More than 20 years in current department or agency	25	70
2014	Less than 3 years in current department or agency	13	54
2014	3 to 10 years in current department or agency	16	223
2014	11 to 20 years in current department or agency	15	117
2014	More than 20 years in current department or agency	24	55

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	100
2017	3 to 10 years in current department or agency	7	156
2017	11 to 20 years in current department or agency	9	130
2017	More than 20 years in current department or agency	14	70
2014	Less than 3 years in current department or agency	10	54
2014	3 to 10 years in current department or agency	14	223
2014	11 to 20 years in current department or agency	11	117
2014	More than 20 years in current department or agency	15	55

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	156
2017	11 to 20 years in current department or agency	4	130
2017	More than 20 years in current department or agency	11	70
2014	3 to 10 years in current department or agency	4	223
2014	11 to 20 years in current department or agency	5	117

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	100
2017	3 to 10 years in current department or agency	12	156
2017	11 to 20 years in current department or agency	10	130
2017	More than 20 years in current department or agency	10	70
2014	Less than 3 years in current department or agency	12	54
2014	3 to 10 years in current department or agency	14	223
2014	11 to 20 years in current department or agency	10	117

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	100
2017	3 to 10 years in current department or agency	7	156
2017	11 to 20 years in current department or agency	12	130
2017	More than 20 years in current department or agency	12	70
2014	Less than 3 years in current department or agency	10	54
2014	3 to 10 years in current department or agency	11	223
2014	11 to 20 years in current department or agency	11	117
2014	More than 20 years in current department or agency	9	55

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	100
2017	3 to 10 years in current department or agency	25	156
2017	11 to 20 years in current department or agency	24	130
2017	More than 20 years in current department or agency	20	70
2014	Less than 3 years in current department or agency	23	54
2014	3 to 10 years in current department or agency	22	223
2014	11 to 20 years in current department or agency	23	117
2014	More than 20 years in current department or agency	31	55

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	97
2017	3 to 10 years in current department or agency	9	147
2017	11 to 20 years in current department or agency	14	125
2017	More than 20 years in current department or agency	11	62
2014	Less than 3 years in current department or agency	14	53
2014	3 to 10 years in current department or agency	13	213
2014	11 to 20 years in current department or agency	10	111
2014	More than 20 years in current department or agency	15	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	97
2017	3 to 10 years in current department or agency	21	147
2017	11 to 20 years in current department or agency	22	125
2017	More than 20 years in current department or agency	22	62
2014	Less than 3 years in current department or agency	18	53
2014	3 to 10 years in current department or agency	21	213
2014	11 to 20 years in current department or agency	19	111
2014	More than 20 years in current department or agency	12	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	97
2017	3 to 10 years in current department or agency	12	147
2017	11 to 20 years in current department or agency	14	125
2017	More than 20 years in current department or agency	8	62
2014	3 to 10 years in current department or agency	9	213
2014	11 to 20 years in current department or agency	10	111
2014	More than 20 years in current department or agency	16	54

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	147
2017	11 to 20 years in current department or agency	14	125
2014	Less than 3 years in current department or agency	0	53
2014	3 to 10 years in current department or agency	10	213
2014	More than 20 years in current department or agency	10	54

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	97
2017	3 to 10 years in current department or agency	11	147
2017	11 to 20 years in current department or agency	9	125
2017	More than 20 years in current department or agency	21	62
2014	Less than 3 years in current department or agency	12	53
2014	3 to 10 years in current department or agency	12	213
2014	11 to 20 years in current department or agency	12	111
2014	More than 20 years in current department or agency	11	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	97
2017	3 to 10 years in current department or agency	14	147
2017	11 to 20 years in current department or agency	17	125
2017	More than 20 years in current department or agency	9	62
2014	Less than 3 years in current department or agency	13	53
2014	3 to 10 years in current department or agency	8	213
2014	11 to 20 years in current department or agency	14	111
2014	More than 20 years in current department or agency	17	54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	97
2017	3 to 10 years in current department or agency	7	147
2017	11 to 20 years in current department or agency	7	125
2014	Less than 3 years in current department or agency	30	53
2014	3 to 10 years in current department or agency	8	213
2014	11 to 20 years in current department or agency	10	111

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	97
2017	3 to 10 years in current department or agency	10	147
2017	11 to 20 years in current department or agency	6	125
2017	More than 20 years in current department or agency	14	62
2014	3 to 10 years in current department or agency	6	213
2014	11 to 20 years in current department or agency	6	111

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	97
2017	3 to 10 years in current department or agency	15	147
2017	11 to 20 years in current department or agency	10	125
2017	More than 20 years in current department or agency	19	62
2014	Less than 3 years in current department or agency	10	53
2014	3 to 10 years in current department or agency	14	213
2014	11 to 20 years in current department or agency	10	111

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	97
2017	3 to 10 years in current department or agency	28	147
2017	11 to 20 years in current department or agency	22	125
2017	More than 20 years in current department or agency	22	62
2014	Less than 3 years in current department or agency	23	53
2014	3 to 10 years in current department or agency	33	213
2014	11 to 20 years in current department or agency	31	111
2014	More than 20 years in current department or agency	27	54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	97
2017	3 to 10 years in current department or agency	10	147
2017	11 to 20 years in current department or agency	7	125
2017	More than 20 years in current department or agency	10	62
2014	Less than 3 years in current department or agency	8	53
2014	3 to 10 years in current department or agency	12	213
2014	11 to 20 years in current department or agency	9	111
2014	More than 20 years in current department or agency	9	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	97
2017	3 to 10 years in current department or agency	42	147
2017	11 to 20 years in current department or agency	40	125
2017	More than 20 years in current department or agency	34	62
2014	Less than 3 years in current department or agency	37	53
2014	3 to 10 years in current department or agency	46	213
2014	11 to 20 years in current department or agency	53	111
2014	More than 20 years in current department or agency	38	54

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	97
2017	More than 20 years in current department or agency	62
2014	Less than 3 years in current department or agency	53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	97
2017	3 to 10 years in current department or agency	55	147
2017	11 to 20 years in current department or agency	51	125
2017	More than 20 years in current department or agency	53	62
2014	Less than 3 years in current department or agency	64	53
2014	3 to 10 years in current department or agency	54	213
2014	11 to 20 years in current department or agency	56	111
2014	More than 20 years in current department or agency	43	54

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	97

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	97
2017	3 to 10 years in current department or agency	13	147
2017	11 to 20 years in current department or agency	13	125
2017	More than 20 years in current department or agency	22	62
2014	Less than 3 years in current department or agency	14	53
2014	3 to 10 years in current department or agency	10	213
2014	11 to 20 years in current department or agency	16	111
2014	More than 20 years in current department or agency	15	54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	67	33	100
2017	3 to 10 years in current department or agency	99	1	156
2017	11 to 20 years in current department or agency	99	1	131
2017	More than 20 years in current department or agency	100	0	68

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	11	14	2	4	39	14	57	13	673
2017	3 to 10 years in current department or agency	13	18	21	7	8	27	6	46	23	830
2017	11 to 20 years in current department or agency	14	19	19	7	8	28	5	50	22	742
2017	More than 20 years in current department or agency	12	22	18	7	8	30	4	51	22	404
2014	Less than 3 years in current department or agency	17	13	12	4	3	37	14	62	14	382
2014	3 to 10 years in current department or agency	15	16	17	7	8	29	8	49	23	1208
2014	11 to 20 years in current department or agency	13	19	19	6	6	30	8	51	18	747
2014	More than 20 years in current department or agency	17	20	18	8	3	28	5	56	17	570

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	28	14	3	3	16	2	75	8	673
2017	3 to 10 years in current department or agency	26	33	16	8	7	9	1	66	17	829
2017	11 to 20 years in current department or agency	30	33	17	6	6	7	0	69	13	742
2017	More than 20 years in current department or agency	26	40	15	6	4	7	1	72	11	404
2014	Less than 3 years in current department or agency	27	28	13	3	2	24	3	75	7	381
2014	3 to 10 years in current department or agency	27	29	18	7	6	12	1	65	14	1206
2014	11 to 20 years in current department or agency	26	32	20	5	5	12	1	66	11	747
2014	More than 20 years in current department or agency	30	32	19	6	3	11	0	70	9	569

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	40	10	10	6	5	10	69	19	672
2017	3 to 10 years in current department or agency	25	51	9	6	1	2	5	82	8	831
2017	11 to 20 years in current department or agency	30	55	8	4	1	1	2	87	5	745
2017	More than 20 years in current department or agency	29	54	10	3	0	1	3	86	3	404
2014	Less than 3 years in current department or agency	17	37	11	12	3	5	16	69	18	381
2014	3 to 10 years in current department or agency	23	53	11	5	1	1	5	81	7	1209
2014	11 to 20 years in current department or agency	25	56	11	4	1	1	3	84	5	746
2014	More than 20 years in current department or agency	27	57	9	2	1	1	3	88	3	570

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	15	14	5	3	37	16	52	19	671
2017	3 to 10 years in current department or agency	10	22	24	8	6	26	6	46	19	831
2017	11 to 20 years in current department or agency	11	26	23	8	4	24	4	52	16	744
2017	More than 20 years in current department or agency	10	32	19	8	3	23	4	58	16	403
2014	Less than 3 years in current department or agency	8	13	17	5	3	34	20	45	17	382
2014	3 to 10 years in current department or agency	8	19	24	7	4	28	9	44	18	1208
2014	11 to 20 years in current department or agency	8	20	24	10	3	30	5	42	20	746
2014	More than 20 years in current department or agency	11	27	24	9	3	21	5	51	17	570

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	25	8	2	1	17	11	85	5	672
2017	3 to 10 years in current department or agency	35	30	13	4	3	9	5	76	9	830
2017	11 to 20 years in current department or agency	40	32	12	4	1	9	2	80	6	745
2017	More than 20 years in current department or agency	35	38	10	3	1	9	3	83	5	404
2014	Less than 3 years in current department or agency	29	27	10	3	2	13	16	80	7	382
2014	3 to 10 years in current department or agency	35	32	14	3	2	8	5	78	6	1208
2014	11 to 20 years in current department or agency	34	35	13	4	3	9	3	78	8	747
2014	More than 20 years in current department or agency	37	37	11	3	1	8	3	83	4	569

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	22	11	3	1	23	11	77	6	672
2017	3 to 10 years in current department or agency	27	31	16	5	4	12	5	70	10	830
2017	11 to 20 years in current department or agency	28	34	15	6	3	12	2	72	10	745
2017	More than 20 years in current department or agency	27	38	14	4	3	12	3	76	8	404
2014	Less than 3 years in current department or agency	24	24	13	5	1	19	15	72	9	382
2014	3 to 10 years in current department or agency	27	31	16	6	3	13	5	70	10	1209
2014	11 to 20 years in current department or agency	26	33	17	4	5	14	2	70	10	747
2014	More than 20 years in current department or agency	29	36	13	6	1	12	3	76	9	569

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	672
2017	3 to 10 years in current department or agency	9	91	827
2017	11 to 20 years in current department or agency	7	93	742
2017	More than 20 years in current department or agency	7	93	403
2014	Less than 3 years in current department or agency	6	94	382
2014	3 to 10 years in current department or agency	10	90	1208
2014	11 to 20 years in current department or agency	9	91	744
2014	More than 20 years in current department or agency	6	94	568

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	41
2017	3 to 10 years in current department or agency	46	74
2017	11 to 20 years in current department or agency	33	53
2017	More than 20 years in current department or agency	35	26
2014	Less than 3 years in current department or agency	34	21
2014	3 to 10 years in current department or agency	33	112
2014	11 to 20 years in current department or agency	24	62
2014	More than 20 years in current department or agency	28	30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	75	41
2017	3 to 10 years in current department or agency	85	74
2017	11 to 20 years in current department or agency	87	53
2017	More than 20 years in current department or agency	80	26
2014	Less than 3 years in current department or agency	85	21
2014	3 to 10 years in current department or agency	82	112
2014	11 to 20 years in current department or agency	88	62
2014	More than 20 years in current department or agency	79	30

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	41
2017	3 to 10 years in current department or agency	74
2017	11 to 20 years in current department or agency	53
2017	More than 20 years in current department or agency	26
2014	Less than 3 years in current department or agency	21
2014	3 to 10 years in current department or agency	112
2014	11 to 20 years in current department or agency	62
2014	More than 20 years in current department or agency	30

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	74
2017	More than 20 years in current department or agency	0	26

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	11 to 20 years in current department or agency	53
2017	More than 20 years in current department or agency	26
2014	Less than 3 years in current department or agency	21

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	74
2017	11 to 20 years in current department or agency	9	53
2014	3 to 10 years in current department or agency	5	112
2014	11 to 20 years in current department or agency	10	62

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	40
2017	3 to 10 years in current department or agency	15	74
2017	11 to 20 years in current department or agency	19	53
2014	3 to 10 years in current department or agency	18	112
2014	11 to 20 years in current department or agency	22	63
2014	More than 20 years in current department or agency	17	30

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	40
2017	3 to 10 years in current department or agency	32	74
2017	11 to 20 years in current department or agency	20	53
2014	3 to 10 years in current department or agency	21	112
2014	11 to 20 years in current department or agency	14	63
2014	More than 20 years in current department or agency	23	30

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	74
2017	11 to 20 years in current department or agency	13	53
2014	3 to 10 years in current department or agency	10	112
2014	More than 20 years in current department or agency	23	30

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	74
2017	11 to 20 years in current department or agency	11	53
2014	3 to 10 years in current department or agency	8	112

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	40
2017	3 to 10 years in current department or agency	28	74
2017	11 to 20 years in current department or agency	30	53
2017	More than 20 years in current department or agency	29	27
2014	Less than 3 years in current department or agency	53	21
2014	3 to 10 years in current department or agency	21	112
2014	11 to 20 years in current department or agency	10	63
2014	More than 20 years in current department or agency	22	30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	40
2017	3 to 10 years in current department or agency	38	74
2017	11 to 20 years in current department or agency	22	53
2017	More than 20 years in current department or agency	46	27
2014	Less than 3 years in current department or agency	28	21
2014	3 to 10 years in current department or agency	33	112
2014	11 to 20 years in current department or agency	23	63
2014	More than 20 years in current department or agency	37	30

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	40
2017	More than 20 years in current department or agency	27
2014	11 to 20 years in current department or agency	63
2014	More than 20 years in current department or agency	30

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	40
2017	11 to 20 years in current department or agency	53
2017	More than 20 years in current department or agency	27

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	40
2014	3 to 10 years in current department or agency	7	112

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	40
2017	11 to 20 years in current department or agency	25	53
2014	3 to 10 years in current department or agency	16	112
2014	11 to 20 years in current department or agency	10	63

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	74
2017	11 to 20 years in current department or agency	53
2017	More than 20 years in current department or agency	27

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	40
2017	3 to 10 years in current department or agency	14	74
2017	More than 20 years in current department or agency	22	27
2014	3 to 10 years in current department or agency	11	112
2014	11 to 20 years in current department or agency	19	63

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	40
2017	11 to 20 years in current department or agency	53
2017	More than 20 years in current department or agency	27
2014	Less than 3 years in current department or agency	21
2014	3 to 10 years in current department or agency	112
2014	11 to 20 years in current department or agency	63
2014	More than 20 years in current department or agency	30

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	19	74
2017	11 to 20 years in current department or agency	32	53
2017	More than 20 years in current department or agency	22	27
2014	Less than 3 years in current department or agency	22	21
2014	3 to 10 years in current department or agency	29	112
2014	11 to 20 years in current department or agency	24	63
2014	More than 20 years in current department or agency	44	30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	40
2017	3 to 10 years in current department or agency	27	74
2017	11 to 20 years in current department or agency	25	53
2017	More than 20 years in current department or agency	49	27
2014	Less than 3 years in current department or agency	25	21
2014	3 to 10 years in current department or agency	20	112
2014	11 to 20 years in current department or agency	24	63
2014	More than 20 years in current department or agency	27	30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	74
2017	11 to 20 years in current department or agency	12	53
2017	More than 20 years in current department or agency	23	27
2014	Less than 3 years in current department or agency	21	21
2014	3 to 10 years in current department or agency	14	112
2014	11 to 20 years in current department or agency	13	63

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	40
2017	3 to 10 years in current department or agency	20	74
2017	11 to 20 years in current department or agency	24	53
2017	More than 20 years in current department or agency	30	27
2014	3 to 10 years in current department or agency	13	112
2014	11 to 20 years in current department or agency	21	63
2014	More than 20 years in current department or agency	28	30

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	9	53
2014	Less than 3 years in current department or agency	0	21
2014	More than 20 years in current department or agency	0	30

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	40
2017	3 to 10 years in current department or agency	7	74
2014	3 to 10 years in current department or agency	13	112
2014	11 to 20 years in current department or agency	13	63

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	40
2017	11 to 20 years in current department or agency	11	53
2014	3 to 10 years in current department or agency	4	112
2014	11 to 20 years in current department or agency	11	63
2014	More than 20 years in current department or agency	0	30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	40
2017	3 to 10 years in current department or agency	53	74
2017	11 to 20 years in current department or agency	57	53
2017	More than 20 years in current department or agency	33	27
2014	Less than 3 years in current department or agency	58	21
2014	3 to 10 years in current department or agency	57	112
2014	11 to 20 years in current department or agency	49	63
2014	More than 20 years in current department or agency	56	30

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	39
2017	3 to 10 years in current department or agency	17	71
2017	11 to 20 years in current department or agency	10	48
2017	More than 20 years in current department or agency	20	25
2014	3 to 10 years in current department or agency	19	109
2014	11 to 20 years in current department or agency	13	59
2014	More than 20 years in current department or agency	24	30

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	25
2014	3 to 10 years in current department or agency	5	109
2014	More than 20 years in current department or agency	0	30

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	48
2017	More than 20 years in current department or agency	0	25
2014	3 to 10 years in current department or agency	5	109
2014	11 to 20 years in current department or agency	0	59
2014	More than 20 years in current department or agency	0	30

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	71
2017	11 to 20 years in current department or agency	11	48
2014	3 to 10 years in current department or agency	4	109
2014	More than 20 years in current department or agency	0	30

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	39
2014	3 to 10 years in current department or agency	8	109

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	71
2014	3 to 10 years in current department or agency	7	109

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	71
2017	More than 20 years in current department or agency	21	25
2014	3 to 10 years in current department or agency	14	109

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	39
2017	3 to 10 years in current department or agency	34	71
2017	11 to 20 years in current department or agency	21	48
2017	More than 20 years in current department or agency	22	25
2014	Less than 3 years in current department or agency	25	21
2014	3 to 10 years in current department or agency	24	109
2014	11 to 20 years in current department or agency	28	59

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	71
2017	11 to 20 years in current department or agency	10	48
2014	11 to 20 years in current department or agency	10	59

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	39
2017	3 to 10 years in current department or agency	62	71
2017	11 to 20 years in current department or agency	54	48
2017	More than 20 years in current department or agency	36	25
2014	Less than 3 years in current department or agency	38	21
2014	3 to 10 years in current department or agency	43	109
2014	11 to 20 years in current department or agency	51	59
2014	More than 20 years in current department or agency	29	30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	71
2017	11 to 20 years in current department or agency	0	48
2017	More than 20 years in current department or agency	0	25
2014	Less than 3 years in current department or agency	0	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	39
2017	3 to 10 years in current department or agency	68	71
2017	11 to 20 years in current department or agency	60	48
2017	More than 20 years in current department or agency	51	25
2014	Less than 3 years in current department or agency	55	21
2014	3 to 10 years in current department or agency	63	109
2014	11 to 20 years in current department or agency	68	59
2014	More than 20 years in current department or agency	64	30

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	39
2017	11 to 20 years in current department or agency	48
2017	More than 20 years in current department or agency	25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	39
2017	3 to 10 years in current department or agency	7	71
2017	11 to 20 years in current department or agency	15	48
2017	More than 20 years in current department or agency	21	25
2014	3 to 10 years in current department or agency	10	109
2014	11 to 20 years in current department or agency	8	59
2014	More than 20 years in current department or agency	15	30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	49	51	41
2017	3 to 10 years in current department or agency	99	1	75
2017	11 to 20 years in current department or agency	100	0	53
2017	More than 20 years in current department or agency	100	0	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	12	14	1	1	42	13	63	5	673
2017	3 to 10 years in current department or agency	13	16	22	3	5	36	5	50	13	829
2017	11 to 20 years in current department or agency	15	17	19	4	3	37	5	56	12	744
2017	More than 20 years in current department or agency	14	19	20	3	2	38	4	57	8	404
2014	Less than 3 years in current department or agency	16	11	15	1	1	44	13	62	4	382
2014	3 to 10 years in current department or agency	15	15	18	4	3	38	8	56	12	1209
2014	11 to 20 years in current department or agency	12	16	18	4	3	41	6	53	14	746
2014	More than 20 years in current department or agency	18	14	22	3	2	38	4	55	7	570

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	27	14	1	1	18	3	79	3	673
2017	3 to 10 years in current department or agency	28	31	18	3	4	14	1	70	8	829
2017	11 to 20 years in current department or agency	30	31	18	4	3	13	1	71	8	742
2017	More than 20 years in current department or agency	29	39	16	3	1	12	1	77	5	401
2014	Less than 3 years in current department or agency	31	26	11	1	1	26	3	81	2	382
2014	3 to 10 years in current department or agency	27	30	17	3	3	18	1	71	8	1207
2014	11 to 20 years in current department or agency	25	33	19	4	3	16	1	70	8	747
2014	More than 20 years in current department or agency	29	33	21	2	2	14	0	72	4	569

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	23	22	13	16	2	48	30	672
2017	3 to 10 years in current department or agency	24	25	20	13	15	2	51	29	828
2017	11 to 20 years in current department or agency	28	29	21	10	9	2	58	20	743
2017	More than 20 years in current department or agency	32	25	20	11	9	3	59	20	401

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	30	22	12	8	1	58	20	673
2017	3 to 10 years in current department or agency	15	24	27	20	13	0	39	34	828
2017	11 to 20 years in current department or agency	15	26	28	18	11	1	42	30	743
2017	More than 20 years in current department or agency	18	28	26	15	12	1	46	27	402

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	26	17	10	6	1	2	67	16	673
2017	3 to 10 years in current department or agency	20	30	25	15	9	0	1	50	25	826
2017	11 to 20 years in current department or agency	20	33	23	15	8	1	2	53	23	744
2017	More than 20 years in current department or agency	23	32	22	15	7	0	2	56	22	398

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	24	19	15	9	1	2	56	24	673
2017	3 to 10 years in current department or agency	13	22	26	19	19	0	1	36	38	828
2017	11 to 20 years in current department or agency	12	22	27	20	16	1	2	35	37	745
2017	More than 20 years in current department or agency	13	21	27	19	17	1	3	35	37	401

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	24	12	6	4	1	6	76	10	672
2017	3 to 10 years in current department or agency	38	24	16	10	5	1	6	67	16	826
2017	11 to 20 years in current department or agency	36	27	14	7	4	1	11	71	13	743
2017	More than 20 years in current department or agency	36	25	16	7	6	0	11	68	14	402

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	30	18	11	6	1	65	17	671
2017	3 to 10 years in current department or agency	28	28	23	12	8	0	55	21	829
2017	11 to 20 years in current department or agency	25	28	25	14	7	1	54	21	741
2017	More than 20 years in current department or agency	32	31	24	8	4	1	63	13	403

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	28	17	8	2	0	2	71	11	668
2017	3 to 10 years in current department or agency	24	33	22	13	7	1	1	57	21	828
2017	11 to 20 years in current department or agency	21	33	25	14	5	1	1	55	19	740
2017	More than 20 years in current department or agency	23	33	23	13	6	0	2	57	19	403

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	16	10	4	0	2	70	14	671
2017	3 to 10 years in current department or agency	18	35	25	13	8	0	1	54	21	827
2017	11 to 20 years in current department or agency	20	29	24	16	8	1	1	50	25	740
2017	More than 20 years in current department or agency	21	29	26	16	7	0	1	50	24	401

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	26	21	10	4	0	1	64	15	670
2017	3 to 10 years in current department or agency	25	32	21	12	8	0	1	58	21	829
2017	11 to 20 years in current department or agency	24	29	24	14	6	1	1	55	21	741
2017	More than 20 years in current department or agency	26	32	23	11	5	1	2	60	16	403

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	32	14	7	4	0	2	75	11	669
2017	3 to 10 years in current department or agency	29	35	19	9	6	0	1	66	15	828
2017	11 to 20 years in current department or agency	26	32	21	12	6	1	2	60	18	740
2017	More than 20 years in current department or agency	21	30	26	14	6	1	2	52	21	403

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	19	10	4	2	3	83	7	674
2017	3 to 10 years in current department or agency	56	24	13	4	2	1	81	6	828
2017	11 to 20 years in current department or agency	58	22	12	4	2	1	81	6	745
2017	More than 20 years in current department or agency	56	25	12	3	2	2	83	5	404

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	9	3	3	2	0	3	92	5	673
2017	3 to 10 years in current department or agency	69	13	6	5	5	1	2	85	9	828
2017	11 to 20 years in current department or agency	68	15	7	3	3	1	2	86	6	743
2017	More than 20 years in current department or agency	72	13	6	2	4	0	2	87	7	404

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	23	6	3	1	2	90	4	673
2017	3 to 10 years in current department or agency	52	30	9	5	3	1	82	8	831
2017	11 to 20 years in current department or agency	51	31	10	4	2	1	83	6	745
2017	More than 20 years in current department or agency	57	27	10	2	2	2	86	4	402

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	14	7	3	3	1	2	87	6	674
2017	3 to 10 years in current department or agency	55	20	11	6	6	0	1	76	13	830
2017	11 to 20 years in current department or agency	53	22	12	8	4	1	1	76	13	744
2017	More than 20 years in current department or agency	59	22	7	5	5	0	1	82	11	403

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	8	2	1	1	0	23	95	2	672
2017	3 to 10 years in current department or agency	54	18	4	2	2	0	19	90	5	829
2017	11 to 20 years in current department or agency	54	16	5	1	1	0	22	90	3	740
2017	More than 20 years in current department or agency	51	16	5	2	0	1	24	89	4	403

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	11	3	1	1	0	6	95	2	672
2017	3 to 10 years in current department or agency	71	15	6	1	1	0	6	92	2	826
2017	11 to 20 years in current department or agency	69	16	4	2	1	0	8	93	3	739
2017	More than 20 years in current department or agency	68	16	3	1	2	1	8	93	3	401

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	15	10	6	8	0	4	75	15	674
2017	3 to 10 years in current department or agency	67	15	6	4	5	1	2	84	9	831
2017	11 to 20 years in current department or agency	70	17	5	1	2	1	5	91	3	744
2017	More than 20 years in current department or agency	78	11	3	2	1	0	6	94	2	404

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	27	11	3	2	0	2	84	5	673
2017	3 to 10 years in current department or agency	50	30	12	4	1	0	2	82	5	829
2017	11 to 20 years in current department or agency	49	31	13	2	1	1	3	83	4	744
2017	More than 20 years in current department or agency	54	28	11	3	1	1	3	85	4	403

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	37	30	10	3	0	57	13	674
2017	3 to 10 years in current department or agency	10	28	39	15	8	0	38	23	831
2017	11 to 20 years in current department or agency	8	30	39	15	6	1	39	22	747
2017	More than 20 years in current department or agency	10	28	43	14	4	0	39	18	404

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	14	33	30	17	1	48	19	671
2017	3 to 10 years in current department or agency	8	21	37	23	10	0	34	29	828
2017	11 to 20 years in current department or agency	7	22	40	23	7	0	31	29	745
2017	More than 20 years in current department or agency	6	18	43	22	11	0	33	24	403

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	40	16	9	4	7	1	69	14	673
2017	3 to 10 years in current department or agency	22	44	15	9	6	4	0	69	15	829
2017	11 to 20 years in current department or agency	23	42	17	9	5	4	0	67	15	747
2017	More than 20 years in current department or agency	23	43	19	9	2	4	0	69	11	401

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	44	11	9	4	3	75	13	672
2017	3 to 10 years in current department or agency	15	40	16	17	10	2	56	27	830
2017	11 to 20 years in current department or agency	19	36	18	15	10	3	56	25	745
2017	More than 20 years in current department or agency	16	41	17	15	8	3	59	23	403

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	674
2017	3 to 10 years in current department or agency	16	84	829
2017	11 to 20 years in current department or agency	15	85	746
2017	More than 20 years in current department or agency	10	90	403
2014	Less than 3 years in current department or agency	11	89	379
2014	3 to 10 years in current department or agency	13	87	1207
2014	11 to 20 years in current department or agency	13	87	746
2014	More than 20 years in current department or agency	7	93	568

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	70	30	90
2017	3 to 10 years in current department or agency	82	18	132
2017	11 to 20 years in current department or agency	82	18	110
2017	More than 20 years in current department or agency	72	28	39
2014	Less than 3 years in current department or agency	80	20	44
2014	3 to 10 years in current department or agency	78	22	156
2014	11 to 20 years in current department or agency	83	17	99
2014	More than 20 years in current department or agency	71	29	38

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	26	8	5	2	0	4	85	6	62
2017	3 to 10 years in current department or agency	51	31	6	7	3	2	0	85	10	108
2017	11 to 20 years in current department or agency	54	35	6	3	2	0	0	89	6	90
2017	More than 20 years in current department or agency	78	14	4	0	4	0	0	92	4	28
2014	Less than 3 years in current department or agency	52	35	3	5	5	0	0	87	11	35
2014	3 to 10 years in current department or agency	56	29	4	7	3	1	0	86	10	122
2014	11 to 20 years in current department or agency	52	38	2	6	1	0	0	91	7	82
2014	More than 20 years in current department or agency	69	19	4	3	4	0	0	89	7	27

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	26	23	12	12	3	1	24	76	674
2017	3 to 10 years in current department or agency	30	25	21	11	9	4	0	31	69	831
2017	11 to 20 years in current department or agency	40	25	15	6	5	8	1	44	56	747
2017	More than 20 years in current department or agency	42	24	19	5	3	6	1	45	55	404

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	493
2017	3 to 10 years in current department or agency	16	546
2017	11 to 20 years in current department or agency	14	382
2017	More than 20 years in current department or agency	5	203

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	493
2017	3 to 10 years in current department or agency	38	546
2017	11 to 20 years in current department or agency	29	382
2017	More than 20 years in current department or agency	27	203

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	493
2017	3 to 10 years in current department or agency	18	546
2017	11 to 20 years in current department or agency	17	382
2017	More than 20 years in current department or agency	16	203

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	493
2017	3 to 10 years in current department or agency	38	546
2017	11 to 20 years in current department or agency	36	382
2017	More than 20 years in current department or agency	34	203

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	493
2017	3 to 10 years in current department or agency	9	546
2017	11 to 20 years in current department or agency	8	382
2017	More than 20 years in current department or agency	1	203

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	493
2017	3 to 10 years in current department or agency	42	546
2017	11 to 20 years in current department or agency	45	382
2017	More than 20 years in current department or agency	55	203

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	3	52	19	10	3	13	489
2017	3 to 10 years in current department or agency	5	49	20	8	5	14	537
2017	11 to 20 years in current department or agency	7	54	17	8	4	11	377
2017	More than 20 years in current department or agency	11	49	20	8	4	9	202

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	28	15	16	15	2	5	50	34	497
2017	3 to 10 years in current department or agency	11	22	16	18	23	2	8	37	46	546
2017	11 to 20 years in current department or agency	9	20	18	20	17	5	11	34	44	384
2017	More than 20 years in current department or agency	7	23	17	19	16	3	14	37	42	205

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	15	10	19	46	1	4	21	68	496
2017	3 to 10 years in current department or agency	3	11	10	21	47	2	7	15	74	544
2017	11 to 20 years in current department or agency	2	9	16	22	37	4	9	13	68	384
2017	More than 20 years in current department or agency	2	12	16	23	31	3	13	17	64	205

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Natural Resources Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me