2017 Public Service Employee Survey Results for Global Affairs Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 52 7 14 5 0 0 74 19 1624
2017 Non-supervisor 29 49 6 12 4 0 0 78 16 2679
2014 Supervisor 28 49 6 14 3 0 0 78 17 1545
2014 Non-supervisor 33 48 6 10 3 0 0 81 13 2530

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 29 4 4 1 0 1 92 5 1620
2017 Non-supervisor 64 26 4 4 1 0 0 90 5 2673
2014 Supervisor 67 25 3 3 1 0 0 92 4 1544
2014 Non-supervisor 61 28 5 4 1 1 1 90 5 2528

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 26 6 12 5 0 0 77 17 1627
2017 Non-supervisor 52 25 8 10 5 0 0 77 15 2677
2014 Supervisor 50 26 7 12 6 0 0 75 18 1543
2014 Non-supervisor 50 25 8 12 5 0 0 76 17 2524

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 40 7 11 6 0 0 76 17 1625
2017 Non-supervisor 35 37 8 13 7 0 0 72 20 2676
2014 Supervisor 42 35 7 11 6 0 0 77 17 1541
2014 Non-supervisor 35 38 9 11 6 0 0 73 18 2524

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 44 14 15 5 0 0 65 21 1623
2017 Non-supervisor 23 38 13 15 9 0 1 62 24 2675
2014 Supervisor 21 43 13 16 7 0 0 64 23 1544
2014 Non-supervisor 22 38 16 16 8 0 1 60 24 2528

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 36 5 4 1 0 0 90 5 1623
2017 Non-supervisor 44 36 9 6 4 0 0 81 10 2675
2014 Supervisor 53 37 5 4 2 0 0 90 6 1545
2014 Non-supervisor 40 38 10 7 4 0 0 78 11 2529

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 35 4 4 1 0 0 91 5 1623
2017 Non-supervisor 46 37 7 6 4 0 0 83 10 2676
2014 Supervisor 56 35 4 4 1 0 0 91 5 1544
2014 Non-supervisor 43 37 9 8 3 0 0 80 12 2525

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 43 8 7 3 0 0 82 10 1623
2017 Non-supervisor 37 39 10 10 4 0 0 77 13 2668
2014 Supervisor 40 42 9 8 2 0 0 82 9 1544
2014 Non-supervisor 36 40 12 8 3 1 0 77 11 2525

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 13 18 9 0 0 60 27 1624
2017 Non-supervisor 37 33 12 10 7 1 0 71 17 2675
2014 Supervisor 23 36 15 15 10 0 1 60 25 1544
2014 Non-supervisor 33 35 14 11 5 1 1 69 16 2527

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 26 8 13 13 0 20 57 32 1622
2017 Non-supervisor 29 26 12 13 9 2 8 62 25 2676
2014 Supervisor 22 24 8 15 12 1 18 57 34 1544
2014 Non-supervisor 32 29 10 12 9 2 6 66 23 2527

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 43 8 5 2 0 0 85 7 1625
2017 Non-supervisor 36 42 10 6 5 0 0 78 11 2676
2014 Supervisor 37 45 9 7 3 0 0 81 10 1545
2014 Non-supervisor 28 43 14 10 5 0 0 72 15 2530

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 40 16 15 6 0 0 62 21 1625
2017 Non-supervisor 27 37 15 12 8 0 0 64 20 2675
2014 Supervisor 17 41 17 17 8 0 0 58 25 1545
2014 Non-supervisor 23 37 17 14 9 0 0 60 23 2528

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 47 13 12 4 0 0 71 16 1625
2017 Non-supervisor 27 42 14 11 5 0 0 69 16 2676

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 43 8 4 1 0 0 87 6 1626
2017 Non-supervisor 39 41 10 6 3 0 0 81 9 2676
2014 Supervisor 41 43 8 6 2 0 0 84 8 1544
2014 Non-supervisor 34 43 12 7 3 0 0 77 10 2528

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 43 13 12 5 0 0 70 17 1622
2017 Non-supervisor 29 38 14 11 8 0 0 67 19 2676

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 33 6 2 0 0 0 92 2 1617
2017 Non-supervisor 50 36 9 4 2 0 0 86 6 2670
2014 Supervisor 62 30 6 2 1 0 0 92 3 1542
2014 Non-supervisor 55 31 10 3 2 0 0 85 4 2526

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 46 7 7 3 0 0 83 10 1618
2017 Non-supervisor 27 41 15 11 6 0 1 68 17 2667
2014 Supervisor 29 46 9 12 4 0 0 75 16 1544
2014 Non-supervisor 19 41 16 15 8 0 0 61 23 2530

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 39 12 10 4 0 0 74 14 1618
2017 Non-supervisor 31 36 15 11 6 0 0 68 17 2670
2014 Supervisor 31 40 13 12 5 0 0 70 17 1543
2014 Non-supervisor 25 37 17 12 7 0 0 63 19 2529

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 40 15 11 3 0 0 70 14 1619
2017 Non-supervisor 31 38 15 10 5 0 1 70 15 2670
2014 Supervisor 29 40 14 12 4 0 0 69 17 1542
2014 Non-supervisor 28 39 18 10 5 0 1 67 15 2528

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 41 9 4 1 0 0 85 5 1614
2017 Non-supervisor 41 40 9 6 3 0 0 81 9 2671
2014 Supervisor 41 43 10 5 2 0 0 84 6 1542
2014 Non-supervisor 36 41 13 7 3 0 0 76 10 2528

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 29 23 21 15 0 0 41 36 1626
2017 Non-supervisor 32 38 17 8 4 0 1 71 12 2678
2014 Supervisor 11 26 25 19 18 0 0 38 38 1545
2014 Non-supervisor 30 39 18 8 4 0 1 69 12 2529

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 29 40 15 4 0 1 19 41 1623
2017 Non-supervisor 10 25 37 17 8 1 3 26 36 2654
2014 Supervisor 14 33 37 12 3 0 1 15 47 1543
2014 Non-supervisor 14 30 33 15 6 1 2 21 45 2521

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 23 37 20 5 1 2 26 35 1620
2017 Non-supervisor 11 20 29 21 12 3 4 36 33 2652
2014 Supervisor 20 31 30 14 4 0 1 18 52 1544
2014 Non-supervisor 18 28 27 16 7 2 2 24 48 2525

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 29 31 13 3 0 1 16 53 1624
2017 Non-supervisor 23 27 27 12 6 2 3 19 53 2661
2014 Supervisor 30 31 25 11 2 0 1 13 61 1543
2014 Non-supervisor 28 30 24 10 4 1 2 15 60 2522

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 32 36 12 3 0 0 15 49 1619
2017 Non-supervisor 12 23 34 19 9 1 3 29 36 2657
2014 Supervisor 17 34 35 11 2 0 0 13 51 1539
2014 Non-supervisor 13 24 35 19 6 1 2 26 38 2518

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 33 24 7 3 0 1 9 66 1625
2017 Non-supervisor 19 25 26 14 8 3 4 25 47 2664
2014 Supervisor 37 33 22 7 1 0 1 8 70 1544
2014 Non-supervisor 22 29 26 13 6 1 3 20 53 2526

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 26 34 17 6 1 2 24 41 1619
2017 Non-supervisor 16 24 27 16 9 3 5 28 43 2659
2014 Supervisor 15 24 35 19 6 0 2 25 40 1541
2014 Non-supervisor 16 23 30 17 8 2 5 27 42 2523

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 32 32 8 3 0 1 11 57 1624
2017 Non-supervisor 19 25 30 14 7 2 4 21 47 2666
2014 Supervisor 27 33 30 8 2 0 1 9 61 1538
2014 Non-supervisor 23 27 29 11 5 2 3 18 52 2526
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 21 6 8 3 0 1 84 10 1625
2017 Non-supervisor 61 23 6 6 3 0 1 85 9 2675
2014 Supervisor 63 21 5 7 3 0 1 84 10 1545
2014 Non-supervisor 64 21 6 6 2 0 1 86 8 2529

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 40 12 9 5 2 4 72 16 1626
2017 Non-supervisor 23 30 16 10 8 7 7 61 21 2677
2014 Supervisor 36 35 13 7 4 3 2 74 12 1543
2014 Non-supervisor 27 29 15 10 7 6 6 64 19 2530

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 34 7 5 3 0 0 84 9 1625
2017 Non-supervisor 39 32 10 10 7 1 1 73 18 2672
2014 Supervisor 50 34 6 7 3 0 0 84 10 1545
2014 Non-supervisor 41 30 10 11 6 1 0 72 17 2527

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 42 10 10 4 0 0 76 14 1623
2017 Non-supervisor 31 37 12 11 7 2 1 70 18 2670
2014 Supervisor 33 48 8 8 2 0 1 81 11 1543
2014 Non-supervisor 30 41 12 10 5 2 1 73 15 2529

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 37 11 8 4 2 1 76 13 1626
2017 Non-supervisor 23 28 14 11 8 13 2 60 23 2674
2014 Supervisor 41 34 9 8 3 3 1 78 12 1542
2014 Non-supervisor 23 28 16 13 9 9 2 57 25 2527

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 34 16 19 10 4 3 52 31 1624
2017 Non-supervisor 10 18 20 16 11 21 4 37 37 2672
2014 Supervisor 14 33 19 17 9 5 2 51 28 1543
2014 Non-supervisor 8 17 21 18 13 19 4 33 40 2529

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 40 5 5 2 0 0 88 7 1620
2017 Non-supervisor 46 37 7 6 3 1 0 84 9 2671
2014 Supervisor 49 40 5 5 1 0 0 89 6 1542
2014 Non-supervisor 44 39 8 6 3 0 0 84 9 2530
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 40 12 12 6 1 0 71 18 1626
2017 Non-supervisor 35 37 12 9 6 1 1 73 15 2679
2014 Supervisor 29 39 13 12 5 1 1 70 17 1544
2014 Non-supervisor 31 38 13 10 6 1 1 71 16 2528

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 35 12 6 4 2 0 78 10 1624
2017 Non-supervisor 42 33 11 5 5 3 1 78 11 2678
2014 Supervisor 40 34 13 7 4 2 1 76 11 1543
2014 Non-supervisor 38 32 13 7 5 4 1 74 13 2529

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 37 10 8 4 0 0 79 12 1625
2017 Non-supervisor 38 36 10 9 6 1 0 75 15 2679
2014 Supervisor 38 38 10 9 4 1 0 77 12 1544
2014 Non-supervisor 35 35 12 11 6 1 0 72 16 2529

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 16 3 4 2 0 0 91 5 1621
2017 Non-supervisor 74 18 4 2 1 0 1 93 4 2672
2014 Supervisor 73 17 4 4 2 0 1 91 5 1543
2014 Non-supervisor 74 16 4 3 2 0 1 91 5 2527

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 29 10 8 6 5 11 72 16 1624
2017 Non-supervisor 38 25 10 7 6 7 6 73 15 2675
2014 Supervisor 29 28 11 8 5 7 12 70 16 1543
2014 Non-supervisor 37 25 11 6 7 6 8 73 14 2529

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 33 9 6 4 1 0 81 10 1624
2017 Non-supervisor 51 28 9 6 5 1 0 80 11 2676

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 30 11 4 5 1 0 80 9 1625
2017 Non-supervisor 53 25 10 4 5 3 0 80 9 2677

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 33 11 8 5 1 0 75 13 1621
2017 Non-supervisor 47 27 11 8 6 1 0 75 14 2673
2014 Supervisor 39 34 13 8 4 1 1 74 13 1540
2014 Non-supervisor 40 32 13 8 5 1 0 74 13 2528
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 38 17 12 4 3 7 62 19 1625
2014 Supervisor 20 37 16 10 5 4 8 65 17 1543

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 37 17 13 6 3 0 63 19 1626
2017 Non-supervisor 25 34 17 9 5 9 0 65 16 2670
2014 Supervisor 23 37 18 12 6 4 0 63 19 1543
2014 Non-supervisor 18 35 22 9 6 9 0 59 17 2525

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 38 20 14 8 1 0 58 22 1627
2017 Non-supervisor 22 34 21 13 8 3 0 58 21 2674
2014 Supervisor 17 36 20 18 9 1 0 53 27 1543
2014 Non-supervisor 15 30 24 17 11 4 0 47 29 2525

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 32 23 23 10 1 0 43 34 1622
2017 Non-supervisor 15 28 23 17 9 7 0 47 29 2673
2014 Supervisor 7 29 23 25 15 2 0 37 40 1542
2014 Non-supervisor 10 25 25 21 14 6 0 37 37 2525

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 30 21 20 14 3 0 44 35 1627
2017 Non-supervisor 14 25 19 17 15 8 0 43 35 2671
2014 Supervisor 9 26 22 24 16 4 0 36 41 1543
2014 Non-supervisor 10 21 22 21 19 8 0 33 43 2525

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 36 22 20 11 1 0 46 31 1626
2017 Non-supervisor 15 30 18 20 12 4 0 47 33 2671
2014 Supervisor 8 31 20 27 14 1 0 39 41 1544
2014 Non-supervisor 9 27 20 25 17 3 0 37 43 2522
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 48 19 13 4 0 0 63 18 1621
2017 Non-supervisor 21 45 17 10 5 1 0 67 16 2672
2014 Supervisor 12 40 20 18 8 1 0 53 27 1544
2014 Non-supervisor 14 38 22 16 8 1 0 53 24 2524

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 46 9 2 1 1 0 87 3 1622
2017 Non-supervisor 33 42 14 4 2 4 1 79 6 2669
2014 Supervisor 43 43 8 4 1 1 0 87 5 1544
2014 Non-supervisor 34 42 13 4 2 4 0 80 7 2524

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 40 7 5 3 1 0 85 8 1624
2017 Non-supervisor 27 36 13 12 6 5 1 68 19 2672
2014 Supervisor 47 38 8 5 2 1 0 85 7 1544
2014 Non-supervisor 30 36 13 11 5 4 1 70 17 2526

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 39 16 8 3 2 1 72 12 1624
2017 Non-supervisor 17 29 22 14 8 7 2 51 25 2670
2014 Supervisor 32 40 13 9 2 2 0 75 12 1543
2014 Non-supervisor 16 29 24 14 8 6 2 50 23 2525

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 24 17 16 17 7 6 43 37 1620
2017 Non-supervisor 11 18 17 16 18 15 4 36 42 2670
2014 Supervisor 13 23 18 18 15 8 4 42 38 1543
2014 Non-supervisor 10 18 19 19 18 12 3 33 44 2526

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 34 8 8 3 0 1 81 11 1624
2017 Non-supervisor 49 29 9 7 3 1 2 80 10 2676
2014 Supervisor 45 33 10 8 2 0 1 79 10 1544
2014 Non-supervisor 47 30 11 7 3 1 1 79 10 2523

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 29 5 3 2 1 1 90 5 1623
2017 Non-supervisor 57 27 7 4 1 3 2 87 6 2667
2014 Supervisor 61 28 5 3 1 2 1 91 4 1543
2014 Non-supervisor 55 29 7 4 1 3 2 88 5 2522

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 30 16 22 20 1 0 42 42 1626
2017 Non-supervisor 18 28 16 17 17 3 0 48 35 2672
2014 Supervisor 9 30 18 25 17 1 0 39 42 1544
2014 Non-supervisor 14 29 20 18 16 3 1 44 35 2524

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 25 12 20 30 1 1 37 50 1622
2017 Non-supervisor 12 20 13 18 31 2 3 34 52 2674
2014 Supervisor 13 28 14 22 22 1 1 41 44 1543
2014 Non-supervisor 9 19 15 23 30 3 2 30 55 2522

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 43 25 13 4 2 0 57 17 1625
2017 Non-supervisor 14 33 26 14 8 5 1 50 23 2668

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 43 15 4 2 3 0 78 7 1622
2017 Non-supervisor 30 38 17 5 4 5 1 72 10 2674
2014 Supervisor 39 41 12 4 1 3 0 82 6 1543
2014 Non-supervisor 36 37 15 4 2 6 0 78 7 2517

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 47 14 9 2 1 0 76 11 1622
2017 Non-supervisor 31 42 13 8 3 2 0 75 12 2674
2014 Supervisor 33 44 13 6 2 1 0 78 9 1544
2014 Non-supervisor 33 40 15 8 3 3 0 75 10 2519

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 45 12 8 3 0 0 77 11 1624
2017 Non-supervisor 37 40 12 7 4 0 0 77 11 2672
2014 Supervisor 31 44 12 9 4 0 0 75 13 1544
2014 Non-supervisor 33 40 14 7 4 0 0 74 12 2518

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 21 14 5 1 0 60 19 1622
2017 Non-supervisor 28 33 21 11 6 1 0 62 17 2669
2014 Supervisor 18 39 21 16 6 0 0 58 22 1543
2014 Non-supervisor 21 37 21 14 7 1 0 58 21 2517

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 40 19 13 5 0 0 63 18 1624
2017 Non-supervisor 28 37 17 11 6 0 0 65 18 2674
2014 Supervisor 18 40 20 16 7 0 0 58 23 1542
2014 Non-supervisor 20 37 20 15 7 0 0 58 22 2519

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 34 15 9 5 2 1 70 14 1620
2017 Non-supervisor 34 30 15 9 7 4 1 67 17 2671
2014 Supervisor 32 32 17 10 6 3 1 66 17 1542
2014 Non-supervisor 31 29 17 11 7 4 1 63 20 2517
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 38 39 23 1626
2017 Non-supervisor 36 33 31 2679
2014 Supervisor 39 34 27 1544
2014 Non-supervisor 37 32 32 2520

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 11 56 18 7 1 7 619
2017 Non-supervisor 10 42 22 6 13 7 952
2014 Supervisor 9 60 17 9 9999 5 607
2014 Non-supervisor 10 49 21 10 9999 9 924
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 1622
2017 Non-supervisor 17 83 2672
2014 Supervisor 15 85 1539
2014 Non-supervisor 20 80 2513

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 268
2017 Non-supervisor 43 468
2014 Supervisor 34 227
2014 Non-supervisor 43 494

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 268
2017 Non-supervisor 73 468
2014 Supervisor 65 227
2014 Non-supervisor 70 494

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 268
2017 Non-supervisor 2 468
2014 Supervisor 17 227
2014 Non-supervisor 2 494

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 468
2014 Supervisor 0 227
2014 Non-supervisor 0 494

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 268
2017 Non-supervisor 4 468
2014 Supervisor 3 227
2014 Non-supervisor 2 494

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 268
2017 Non-supervisor 5 468
2014 Supervisor 8 227
2014 Non-supervisor 3 494

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 268
2017 Non-supervisor 4 468
2014 Supervisor 7 227
2014 Non-supervisor 3 494

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 268
2017 Non-supervisor 41 470
2014 Supervisor 47 227
2014 Non-supervisor 40 495

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 268
2017 Non-supervisor 45 470
2014 Supervisor 43 227
2014 Non-supervisor 42 495

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 268
2017 Non-supervisor 46 470
2014 Supervisor 41 227
2014 Non-supervisor 45 495

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 268
2017 Non-supervisor 39 470
2014 Supervisor 38 227
2014 Non-supervisor 37 495

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 268
2017 Non-supervisor 31 470
2014 Supervisor 35 227
2014 Non-supervisor 31 495

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 268
2017 Non-supervisor 56 470
2014 Supervisor 55 227
2014 Non-supervisor 56 495

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 268
2017 Non-supervisor 31 470
2014 Supervisor 40 227
2014 Non-supervisor 32 495

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 470

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 268
2017 Non-supervisor 10 470
2014 Supervisor 8 227
2014 Non-supervisor 7 495

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 268
2017 Non-supervisor 12 470
2014 Supervisor 13 227
2014 Non-supervisor 11 495

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 268
2017 Non-supervisor 50 470
2014 Supervisor 41 227
2014 Non-supervisor 50 495

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 268
2017 Non-supervisor 30 470
2014 Supervisor 32 227
2014 Non-supervisor 29 495

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 268
2017 Non-supervisor 12 470
2014 Supervisor 10 227
2014 Non-supervisor 13 495

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 268
2017 Non-supervisor 52 470
2014 Supervisor 64 226
2014 Non-supervisor 51 496

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 268
2017 Non-supervisor 26 470
2014 Supervisor 35 226
2014 Non-supervisor 27 496

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 268
2017 Non-supervisor 11 470
2014 Supervisor 24 226
2014 Non-supervisor 15 496

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 268
2017 Non-supervisor 18 470
2014 Supervisor 11 226
2014 Non-supervisor 18 496

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 268
2017 Non-supervisor 12 470
2014 Supervisor 10 226
2014 Non-supervisor 11 496

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 268
2017 Non-supervisor 6 470
2014 Supervisor 7 226
2014 Non-supervisor 6 496

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 268
2017 Non-supervisor 14 470
2014 Supervisor 13 226
2014 Non-supervisor 17 496

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 268
2017 Non-supervisor 13 470
2014 Supervisor 11 226
2014 Non-supervisor 13 496

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 268
2017 Non-supervisor 26 470
2014 Supervisor 18 226
2014 Non-supervisor 23 496

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 250
2017 Non-supervisor 8 443
2014 Supervisor 10 210
2014 Non-supervisor 11 466

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 250
2017 Non-supervisor 20 443
2014 Supervisor 19 210
2014 Non-supervisor 18 466

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 250
2017 Non-supervisor 10 443
2014 Supervisor 8 210
2014 Non-supervisor 11 466

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 250
2017 Non-supervisor 6 443
2014 Supervisor 6 210
2014 Non-supervisor 6 466

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 250
2017 Non-supervisor 12 443
2014 Supervisor 12 210
2014 Non-supervisor 12 466

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 250
2017 Non-supervisor 9 443
2014 Supervisor 17 210
2014 Non-supervisor 10 466

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 250
2017 Non-supervisor 18 443
2014 Supervisor 13 210
2014 Non-supervisor 15 466

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 250
2017 Non-supervisor 14 443
2014 Supervisor 7 210
2014 Non-supervisor 11 466

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 250
2017 Non-supervisor 13 443
2014 Supervisor 9 210
2014 Non-supervisor 13 466

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 250
2017 Non-supervisor 35 443
2014 Supervisor 30 210
2014 Non-supervisor 27 466

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 250
2017 Non-supervisor 14 443
2014 Supervisor 13 210
2014 Non-supervisor 14 466

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 250
2017 Non-supervisor 51 443
2014 Supervisor 49 210
2014 Non-supervisor 50 466

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 443

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 250
2017 Non-supervisor 53 443
2014 Supervisor 54 210
2014 Non-supervisor 51 466

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 443

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 250
2017 Non-supervisor 13 443
2014 Supervisor 11 210
2014 Non-supervisor 12 466

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 96 4 268
2017 Non-supervisor 91 9 470

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 21 20 9 8 22 8 46 25 1626
2017 Non-supervisor 9 13 18 8 8 33 11 39 29 2672
2014 Supervisor 11 22 21 9 7 25 6 48 23 1543
2014 Non-supervisor 9 13 21 7 8 33 9 37 26 2517

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 34 20 9 6 9 1 60 18 1625
2017 Non-supervisor 16 25 21 8 6 20 3 53 19 2673
2014 Supervisor 18 33 22 8 5 11 1 59 16 1541
2014 Non-supervisor 14 24 23 8 6 23 2 50 19 2517
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 47 7 3 1 0 19 86 5 1625
2017 Non-supervisor 20 47 11 10 4 3 6 73 15 2674
2014 Supervisor 24 46 9 4 0 1 17 85 5 1543
2014 Non-supervisor 19 53 12 7 2 2 4 77 11 2517

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 20 22 12 7 19 16 38 29 1624
2017 Non-supervisor 7 16 22 10 8 28 10 36 28 2670
2014 Supervisor 5 18 20 14 11 16 15 34 36 1543
2014 Non-supervisor 7 19 23 11 7 23 10 38 28 2516

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 31 10 4 2 7 19 78 8 1624
2017 Non-supervisor 30 31 13 4 2 15 6 76 8 2677
2014 Supervisor 27 32 12 5 1 6 18 76 8 1542
2014 Non-supervisor 28 35 14 5 2 12 4 76 8 2516

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 32 14 6 3 8 18 70 12 1626
2017 Non-supervisor 22 30 16 6 4 17 6 67 12 2675
2014 Supervisor 16 34 15 8 3 7 17 66 15 1543
2014 Non-supervisor 18 33 19 7 3 16 4 64 13 2515
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 9 91 1619
2017 Non-supervisor 9 91 2669
2014 Supervisor 6 94 1538
2014 Non-supervisor 9 91 2510

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 146
2017 Non-supervisor 37 250
2014 Supervisor 31 85
2014 Non-supervisor 30 232

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 82 146
2017 Non-supervisor 85 250
2014 Supervisor 75 85
2014 Non-supervisor 84 232

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 146
2017 Non-supervisor 2 250

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 250
2014 Supervisor 0 85
2014 Non-supervisor 0 232

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 146
2017 Non-supervisor 6 250
2014 Non-supervisor 6 232

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 146
2017 Non-supervisor 6 250
2014 Supervisor 12 85
2014 Non-supervisor 4 232

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 146
2017 Non-supervisor 10 250
2014 Supervisor 13 85
2014 Non-supervisor 10 232

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 146
2017 Non-supervisor 23 251
2014 Supervisor 12 85
2014 Non-supervisor 17 233

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 146
2017 Non-supervisor 24 251
2014 Supervisor 20 85
2014 Non-supervisor 20 233

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 146
2017 Non-supervisor 14 251
2014 Non-supervisor 9 233

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 146
2017 Non-supervisor 8 251
2014 Supervisor 10 85
2014 Non-supervisor 4 233

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 146
2017 Non-supervisor 32 251
2014 Supervisor 31 85
2014 Non-supervisor 29 233

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 146
2017 Non-supervisor 28 251
2014 Supervisor 38 85
2014 Non-supervisor 21 233

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 146
2017 Non-supervisor 2 251
2014 Non-supervisor 5 233

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 146
2017 Non-supervisor 6 251
2014 Supervisor 14 85
2014 Non-supervisor 7 233

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 146
2017 Non-supervisor 20 251
2014 Supervisor 17 85
2014 Non-supervisor 17 233

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 146

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 146
2017 Non-supervisor 14 251
2014 Supervisor 6 85
2014 Non-supervisor 9 233

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 146
2017 Non-supervisor 27 251
2014 Supervisor 24 85
2014 Non-supervisor 36 233

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 146
2017 Non-supervisor 27 253
2014 Supervisor 21 86
2014 Non-supervisor 28 232

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 146
2017 Non-supervisor 17 253
2014 Supervisor 9 86
2014 Non-supervisor 15 232

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 146
2017 Non-supervisor 9 253
2014 Supervisor 12 86
2014 Non-supervisor 11 232

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 146
2017 Non-supervisor 15 253
2014 Supervisor 13 86
2014 Non-supervisor 16 232

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 253
2014 Non-supervisor 8 232

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 146
2017 Non-supervisor 6 253
2014 Supervisor 6 86
2014 Non-supervisor 4 232

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 146
2017 Non-supervisor 9 253
2014 Supervisor 7 86
2014 Non-supervisor 7 232

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 146
2017 Non-supervisor 7 253
2014 Supervisor 10 86
2014 Non-supervisor 8 232

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 146
2017 Non-supervisor 53 253
2014 Supervisor 61 86
2014 Non-supervisor 53 232

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 139
2017 Non-supervisor 6 239
2014 Non-supervisor 6 222

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 139
2017 Non-supervisor 18 239
2014 Supervisor 17 81
2014 Non-supervisor 9 222

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 239
2014 Supervisor 0 81
2014 Non-supervisor 2 222

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 239
2014 Supervisor 0 81
2014 Non-supervisor 3 222

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 139
2017 Non-supervisor 5 239
2014 Non-supervisor 5 222

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 139
2017 Non-supervisor 14 239
2014 Supervisor 13 81
2014 Non-supervisor 12 222

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 139
2017 Non-supervisor 13 239
2014 Non-supervisor 14 222

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 139
2017 Non-supervisor 9 239
2014 Supervisor 9 81
2014 Non-supervisor 5 222

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 139
2017 Non-supervisor 28 239
2014 Supervisor 20 81
2014 Non-supervisor 23 222

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 139
2017 Non-supervisor 16 239
2014 Supervisor 8 81
2014 Non-supervisor 16 222

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 139
2017 Non-supervisor 49 239
2014 Supervisor 47 81
2014 Non-supervisor 48 222

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 239

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 139
2017 Non-supervisor 60 239
2014 Supervisor 72 81
2014 Non-supervisor 62 222

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 139
2017 Non-supervisor 3 239

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 139
2017 Non-supervisor 13 239
2014 Supervisor 11 81
2014 Non-supervisor 15 222

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 96 4 145
2017 Non-supervisor 92 8 251

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 21 20 5 4 32 7 55 13 1625
2017 Non-supervisor 10 13 20 4 4 40 8 46 15 2674
2014 Supervisor 13 21 20 3 2 35 5 57 9 1543
2014 Non-supervisor 9 13 21 4 4 41 8 43 15 2518

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 37 17 5 3 13 2 71 9 1624
2017 Non-supervisor 18 28 20 5 4 23 3 62 11 2671
2014 Supervisor 23 34 20 4 2 16 2 69 8 1539
2014 Non-supervisor 17 25 21 5 3 26 2 59 11 2516
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 26 25 13 16 0 2 45 29 1623
2017 Non-supervisor 16 20 19 17 25 0 2 38 43 2668

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 17 29 26 22 0 0 22 48 1623
2017 Non-supervisor 15 25 31 17 11 0 1 41 28 2672

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 23 29 25 16 0 0 30 41 1624
2017 Non-supervisor 18 28 26 16 10 0 2 47 27 2670

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 20 26 25 23 0 1 26 48 1623
2017 Non-supervisor 17 23 23 18 15 1 2 41 34 2668

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 25 24 19 15 0 2 41 35 1622
2017 Non-supervisor 34 27 17 8 5 1 7 67 15 2665

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 25 27 22 15 0 0 36 37 1623
2017 Non-supervisor 25 28 24 12 9 0 1 54 22 2668

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 35 27 13 6 0 0 54 19 1622
2017 Non-supervisor 24 31 23 13 7 1 2 56 21 2665

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 32 29 18 9 0 1 44 27 1623
2017 Non-supervisor 20 32 26 13 7 1 2 53 20 2665

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 35 25 15 7 0 0 53 22 1622
2017 Non-supervisor 23 31 23 13 8 0 2 55 22 2665

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 28 28 18 9 0 0 45 27 1617
2017 Non-supervisor 27 31 22 11 6 1 2 59 18 2658

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 28 13 6 3 0 1 77 9 1622
2017 Non-supervisor 49 23 15 7 4 0 2 74 11 2671

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 14 5 4 2 1 2 88 7 1623
2017 Non-supervisor 69 12 6 4 4 1 4 85 9 2669

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 10 4 2 0 1 83 6 1624
2017 Non-supervisor 57 24 9 4 2 1 3 84 7 2669

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 22 11 6 4 0 1 79 10 1622
2017 Non-supervisor 56 19 10 7 5 1 3 78 12 2665

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 33 14 6 3 0 1 78 8 1619
2017 Non-supervisor 56 6 2 1 1 0 34 94 2 2665

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 24 7 2 0 0 2 91 2 1611
2017 Non-supervisor 67 16 6 1 1 1 8 92 2 2662

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 10 3 1 1 0 2 96 2 1625
2017 Non-supervisor 60 13 7 6 8 1 6 78 15 2672

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 26 10 2 1 0 2 86 3 1621
2017 Non-supervisor 52 25 12 4 2 0 4 81 7 2663

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 19 46 21 10 0 0 23 31 1627
2017 Non-supervisor 9 28 41 15 6 1 0 38 22 2676

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 25 42 17 5 0 0 23 35 1618
2017 Non-supervisor 8 18 41 22 10 0 1 33 26 2672

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 44 19 12 7 3 0 61 19 1624
2017 Non-supervisor 13 34 20 13 10 10 1 52 26 2672

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 38 20 20 11 1 0 48 31 1624
2017 Non-supervisor 12 33 21 19 11 3 1 47 31 2674
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 9 91 1620
2017 Non-supervisor 18 82 2668
2014 Supervisor 8 92 1538
2014 Non-supervisor 14 86 2512

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 71 29 150
2017 Non-supervisor 72 28 480
2014 Supervisor 68 32 127
2014 Non-supervisor 72 28 346

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 30 5 8 5 2 0 82 13 105
2017 Non-supervisor 40 41 7 7 4 1 1 82 11 348
2014 Supervisor 53 31 6 8 1 0 1 85 9 87
2014 Non-supervisor 46 35 6 8 2 1 1 83 10 248
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 27 23 13 12 4 1 22 78 1625
2017 Non-supervisor 22 20 20 14 19 4 1 23 77 2676

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 1208
2017 Non-supervisor 29 1952

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 1208
2017 Non-supervisor 39 1952

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 1208
2017 Non-supervisor 19 1952

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 1208
2017 Non-supervisor 45 1952

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 1208
2017 Non-supervisor 10 1952

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 1208
2017 Non-supervisor 38 1952

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 3 42 23 12 6 15 1192
2017 Non-supervisor 4 41 21 12 5 18 1913

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 15 16 20 34 1 10 21 60 1209
2017 Non-supervisor 7 17 16 18 32 2 7 26 56 1957

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 6 10 20 53 2 7 9 80 1209
2017 Non-supervisor 3 8 11 16 55 2 5 12 76 1953
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