2017 Public Service Employee Survey Results for Global Affairs Canada by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 33 48 5 9 3 0 2 83 12 60
2017 Region - Ontario (excluding National Capital Region) 27 49 3 15 6 0 0 76 21 105
2017 Region - Prairies, Nunavut, NWT 0 55 0 45 0 0 0 55 45 16
2017 Region - British Columbia, Yukon 25 37 13 19 6 0 0 62 25 15
2017 Region - National Capital Region 29 49 6 12 4 0 0 78 16 3162
2017 Region - Outside Canada 19 53 6 16 6 0 0 72 21 937
2014 Region - Atlantic 59 41 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 37 41 4 16 2 0 0 78 18 48
2014 Region - Ontario (excluding National Capital Region) 42 44 3 7 4 0 0 86 11 68
2014 Region - Prairies, Nunavut, NWT 24 41 6 18 12 0 0 65 29 17
2014 Region - British Columbia, Yukon 26 47 0 20 7 0 0 74 26 15
2014 Region - National Capital Region 32 47 6 11 3 0 0 80 15 2971
2014 Region - Outside Canada 28 53 6 11 3 0 0 80 14 926

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 58 36 2 2 2 0 2 95 3 60
2017 Region - Ontario (excluding National Capital Region) 69 20 6 5 0 0 0 89 5 105
2017 Region - Prairies, Nunavut, NWT 68 25 7 0 0 0 0 93 0 16
2017 Region - British Columbia, Yukon 87 6 0 0 7 0 0 93 7 15
2017 Region - National Capital Region 62 28 4 4 1 0 0 91 5 3155
2017 Region - Outside Canada 64 27 3 4 1 1 0 92 5 935
2014 Region - Atlantic 69 31 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 60 31 6 2 0 0 0 92 2 48
2014 Region - Ontario (excluding National Capital Region) 65 31 3 0 1 0 0 96 1 68
2014 Region - Prairies, Nunavut, NWT 77 12 0 0 6 6 0 94 6 17
2014 Region - British Columbia, Yukon 80 13 7 0 0 0 0 93 0 15
2014 Region - National Capital Region 62 28 4 4 1 1 0 91 5 2969
2014 Region - Outside Canada 67 25 4 3 1 0 0 92 4 925

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 44 25 15 8 6 0 2 70 14 60
2017 Region - Ontario (excluding National Capital Region) 64 23 4 6 3 0 0 87 9 105
2017 Region - Prairies, Nunavut, NWT 69 25 0 6 0 0 0 94 6 16
2017 Region - British Columbia, Yukon 81 12 0 0 7 0 0 93 7 15
2017 Region - National Capital Region 51 26 8 10 5 0 0 77 15 3164
2017 Region - Outside Canada 52 24 6 13 5 0 1 76 18 937
2014 Region - Atlantic 80 10 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 41 32 9 10 8 0 0 73 19 48
2014 Region - Ontario (excluding National Capital Region) 63 23 4 7 0 0 1 88 8 68
2014 Region - Prairies, Nunavut, NWT 65 18 6 0 6 0 6 87 6 17
2014 Region - British Columbia, Yukon 80 20 0 0 0 0 0 100 0 15
2014 Region - National Capital Region 49 26 7 12 5 0 0 76 17 2963
2014 Region - Outside Canada 50 23 9 12 6 0 0 73 18 926

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 35 38 5 13 7 0 2 75 21 60
2017 Region - Ontario (excluding National Capital Region) 41 28 6 13 11 0 0 69 24 105
2017 Region - Prairies, Nunavut, NWT 13 43 12 25 7 0 0 56 32 16
2017 Region - British Columbia, Yukon 37 32 6 13 6 0 7 74 20 15
2017 Region - National Capital Region 34 39 8 12 6 0 0 73 19 3162
2017 Region - Outside Canada 38 37 5 13 6 0 0 75 20 936
2014 Region - Atlantic 30 40 10 10 10 0 0 70 20 10
2014 Region - Quebec (excluding National Capital Region) 30 31 19 13 8 0 0 61 20 48
2014 Region - Ontario (excluding National Capital Region) 36 45 4 13 1 0 0 81 14 68
2014 Region - Prairies, Nunavut, NWT 29 47 6 12 6 0 0 77 17 17
2014 Region - British Columbia, Yukon 74 7 0 13 7 0 0 80 20 15
2014 Region - National Capital Region 35 38 9 12 6 0 0 73 18 2963
2014 Region - Outside Canada 46 35 6 8 5 0 0 81 13 924

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 31 29 19 14 6 0 2 61 20 59
2017 Region - Ontario (excluding National Capital Region) 30 40 8 14 7 0 0 70 22 105
2017 Region - Prairies, Nunavut, NWT 6 50 18 7 19 0 0 56 26 16
2017 Region - British Columbia, Yukon 31 19 13 37 0 0 0 50 37 15
2017 Region - National Capital Region 24 40 13 15 8 0 1 64 22 3161
2017 Region - Outside Canada 16 44 14 19 7 0 0 60 26 936
2014 Region - Atlantic 31 59 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 21 29 19 19 13 0 0 50 32 48
2014 Region - Ontario (excluding National Capital Region) 29 34 15 10 10 0 2 64 21 68
2014 Region - Prairies, Nunavut, NWT 24 30 6 29 12 0 0 53 41 17
2014 Region - British Columbia, Yukon 14 46 7 33 0 0 0 60 33 15
2014 Region - National Capital Region 22 39 15 15 7 0 1 62 23 2968
2014 Region - Outside Canada 19 42 14 18 7 0 0 61 25 926

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 36 38 18 3 3 0 2 76 6 60
2017 Region - Ontario (excluding National Capital Region) 49 35 8 5 4 0 0 84 9 104
2017 Region - Prairies, Nunavut, NWT 57 30 0 7 7 0 0 87 13 16
2017 Region - British Columbia, Yukon 44 44 7 6 0 0 0 88 6 15
2017 Region - National Capital Region 46 37 9 5 3 0 0 83 8 3163
2017 Region - Outside Canada 56 34 4 4 1 0 0 90 5 934
2014 Region - Atlantic 50 40 0 0 10 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 31 38 21 6 4 0 0 69 11 48
2014 Region - Ontario (excluding National Capital Region) 57 22 7 6 8 0 0 78 14 68
2014 Region - Prairies, Nunavut, NWT 46 42 6 0 6 0 0 88 6 17
2014 Region - British Columbia, Yukon 40 54 0 7 0 0 0 93 7 15
2014 Region - National Capital Region 41 39 9 7 4 0 0 80 11 2970
2014 Region - Outside Canada 58 34 4 3 1 0 0 92 4 926

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 39 42 7 7 3 0 2 82 10 60
2017 Region - Ontario (excluding National Capital Region) 50 36 5 8 2 0 0 85 9 105
2017 Region - Prairies, Nunavut, NWT 63 18 0 19 0 0 0 81 19 16
2017 Region - British Columbia, Yukon 37 38 0 18 7 0 0 75 25 15
2017 Region - National Capital Region 48 36 7 6 3 0 0 85 9 3161
2017 Region - Outside Canada 56 34 4 3 3 0 0 90 6 935
2014 Region - Atlantic 59 21 0 10 10 0 0 80 20 10
2014 Region - Quebec (excluding National Capital Region) 36 42 16 4 2 0 0 78 6 48
2014 Region - Ontario (excluding National Capital Region) 51 32 3 11 3 0 0 83 14 68
2014 Region - Prairies, Nunavut, NWT 40 49 0 6 6 0 0 88 12 17
2014 Region - British Columbia, Yukon 51 28 14 7 0 0 0 79 7 14
2014 Region - National Capital Region 45 37 8 7 3 0 0 82 10 2967
2014 Region - Outside Canada 58 34 3 4 1 0 0 92 5 925

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 42 39 9 5 3 0 2 83 8 60
2017 Region - Ontario (excluding National Capital Region) 38 37 11 11 1 2 0 77 12 104
2017 Region - Prairies, Nunavut, NWT 7 43 19 32 0 0 0 50 32 16
2017 Region - British Columbia, Yukon 38 24 19 13 6 0 0 62 19 15
2017 Region - National Capital Region 39 40 9 9 3 0 0 79 12 3156
2017 Region - Outside Canada 34 45 9 9 3 0 0 79 12 933
2014 Region - Atlantic 70 20 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 27 43 17 10 2 0 0 70 13 48
2014 Region - Ontario (excluding National Capital Region) 43 45 6 4 1 0 0 89 6 68
2014 Region - Prairies, Nunavut, NWT 41 47 6 0 6 0 0 88 6 17
2014 Region - British Columbia, Yukon 47 40 0 13 0 0 0 87 13 15
2014 Region - National Capital Region 37 40 11 8 3 1 0 78 11 2967
2014 Region - Outside Canada 40 41 9 7 2 0 0 82 9 924

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 25 55 9 6 5 0 2 81 11 60
2017 Region - Ontario (excluding National Capital Region) 33 30 14 11 11 1 0 63 23 105
2017 Region - Prairies, Nunavut, NWT 43 26 12 19 0 0 0 69 19 16
2017 Region - British Columbia, Yukon 63 19 12 6 0 0 0 82 6 15
2017 Region - National Capital Region 34 34 12 12 7 1 1 69 19 3162
2017 Region - Outside Canada 24 35 14 19 8 0 0 58 28 934
2014 Region - Quebec (excluding National Capital Region) 23 46 10 7 8 0 6 73 16 48
2014 Region - Ontario (excluding National Capital Region) 47 29 10 10 3 0 2 77 13 68
2014 Region - Prairies, Nunavut, NWT 42 29 6 6 17 0 0 71 23 17
2014 Region - British Columbia, Yukon 40 40 14 7 0 0 0 79 7 15
2014 Region - National Capital Region 31 36 14 11 6 1 1 68 17 2968
2014 Region - Outside Canada 22 35 16 17 10 0 1 57 27 926

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 23 23 18 11 5 2 20 57 20 60
2017 Region - Ontario (excluding National Capital Region) 28 30 9 12 11 4 5 64 26 105
2017 Region - Prairies, Nunavut, NWT 25 20 13 24 13 0 6 48 39 16
2017 Region - British Columbia, Yukon 32 36 6 19 7 0 0 68 26 15
2017 Region - National Capital Region 28 26 11 12 10 2 12 62 25 3160
2017 Region - Outside Canada 17 28 9 15 15 1 15 54 36 935
2014 Region - Atlantic 20 61 0 0 0 0 19 100 0 10
2014 Region - Quebec (excluding National Capital Region) 32 29 6 16 6 2 9 68 25 48
2014 Region - Ontario (excluding National Capital Region) 40 17 9 12 9 1 12 66 24 67
2014 Region - Prairies, Nunavut, NWT 36 24 24 12 0 0 5 63 12 17
2014 Region - British Columbia, Yukon 47 40 7 7 0 0 0 87 7 15
2014 Region - National Capital Region 29 28 9 13 10 2 10 64 26 2968
2014 Region - Outside Canada 23 27 8 16 11 1 14 59 32 926

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 53 8 4 4 0 2 83 9 60
2017 Region - Ontario (excluding National Capital Region) 41 39 7 8 6 0 0 80 14 105
2017 Region - Prairies, Nunavut, NWT 25 63 6 0 7 0 0 87 7 16
2017 Region - British Columbia, Yukon 38 56 0 6 0 0 0 94 6 15
2017 Region - National Capital Region 37 42 11 6 4 0 0 79 10 3163
2017 Region - Outside Canada 44 43 6 4 2 0 0 87 6 935
2014 Region - Atlantic 60 30 0 0 10 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 24 39 18 8 11 0 0 63 19 48
2014 Region - Ontario (excluding National Capital Region) 36 42 6 7 7 0 1 80 15 68
2014 Region - Prairies, Nunavut, NWT 29 35 0 30 6 0 0 64 36 17
2014 Region - British Columbia, Yukon 26 53 8 13 0 0 0 79 13 15
2014 Region - National Capital Region 28 44 13 10 5 0 0 72 15 2971
2014 Region - Outside Canada 41 44 8 5 1 0 0 86 7 926

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 27 41 11 13 6 0 2 69 19 60
2017 Region - Ontario (excluding National Capital Region) 28 36 14 14 9 0 0 64 22 105
2017 Region - Prairies, Nunavut, NWT 0 45 19 24 13 0 0 45 37 16
2017 Region - British Columbia, Yukon 20 38 18 18 7 0 0 57 24 15
2017 Region - National Capital Region 27 37 16 12 7 0 0 64 20 3163
2017 Region - Outside Canada 21 39 15 16 8 0 0 61 24 934
2014 Region - Atlantic 41 49 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 15 36 20 16 13 0 0 51 29 48
2014 Region - Ontario (excluding National Capital Region) 29 39 9 12 10 0 1 69 22 68
2014 Region - Prairies, Nunavut, NWT 18 23 12 12 35 0 0 41 47 17
2014 Region - British Columbia, Yukon 13 46 7 34 0 0 0 59 34 15
2014 Region - National Capital Region 21 37 17 15 9 0 0 59 24 2969
2014 Region - Outside Canada 18 41 17 16 7 0 0 60 23 926

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 41 17 7 3 0 2 72 11 60
2017 Region - Ontario (excluding National Capital Region) 32 40 9 14 5 0 0 72 19 105
2017 Region - Prairies, Nunavut, NWT 12 43 25 19 0 0 0 55 19 16
2017 Region - British Columbia, Yukon 43 39 12 6 0 0 0 82 6 15
2017 Region - National Capital Region 26 43 14 12 5 0 0 68 17 3164
2017 Region - Outside Canada 26 49 11 11 3 0 0 75 13 934

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 47 15 4 3 0 2 77 7 60
2017 Region - Ontario (excluding National Capital Region) 51 33 8 4 5 0 0 84 8 104
2017 Region - Prairies, Nunavut, NWT 24 62 7 0 7 0 0 87 7 16
2017 Region - British Columbia, Yukon 51 43 0 6 0 0 0 94 6 15
2017 Region - National Capital Region 40 41 10 6 3 0 0 82 9 3165
2017 Region - Outside Canada 43 44 8 4 2 0 0 87 5 935
2014 Region - Atlantic 60 30 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 24 55 9 8 4 0 0 79 12 48
2014 Region - Ontario (excluding National Capital Region) 49 33 4 9 1 1 1 85 10 68
2014 Region - Prairies, Nunavut, NWT 30 58 0 12 0 0 0 88 12 17
2014 Region - British Columbia, Yukon 40 41 13 7 0 0 0 80 7 15
2014 Region - National Capital Region 36 42 11 7 4 0 0 78 10 2968
2014 Region - Outside Canada 40 44 10 5 1 0 0 84 7 926

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 26 35 18 10 9 0 2 62 20 60
2017 Region - Ontario (excluding National Capital Region) 36 25 14 14 10 1 0 62 24 105
2017 Region - Prairies, Nunavut, NWT 0 56 19 13 12 0 0 56 25 16
2017 Region - British Columbia, Yukon 31 56 0 6 7 0 0 88 12 15
2017 Region - National Capital Region 29 39 14 11 7 0 0 68 18 3160
2017 Region - Outside Canada 27 43 11 12 6 0 0 70 18 935

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 42 40 11 5 2 0 2 83 6 59
2017 Region - Ontario (excluding National Capital Region) 56 28 8 5 3 0 0 84 8 104
2017 Region - Prairies, Nunavut, NWT 31 57 6 0 7 0 0 87 7 16
2017 Region - British Columbia, Yukon 50 38 12 0 0 0 0 88 0 15
2017 Region - National Capital Region 51 35 8 3 1 0 0 87 5 3151
2017 Region - Outside Canada 60 34 4 2 0 0 0 94 2 935
2014 Region - Atlantic 80 20 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 59 28 7 6 0 0 0 87 6 48
2014 Region - Ontario (excluding National Capital Region) 69 22 3 3 1 1 0 92 5 68
2014 Region - Prairies, Nunavut, NWT 46 30 12 12 0 0 0 76 12 17
2014 Region - British Columbia, Yukon 54 33 7 7 0 0 0 87 7 15
2014 Region - National Capital Region 55 31 10 3 1 0 0 86 4 2966
2014 Region - Outside Canada 64 29 5 1 1 0 0 93 2 924

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 41 19 11 6 0 2 64 17 59
2017 Region - Ontario (excluding National Capital Region) 30 37 8 19 4 2 0 69 23 104
2017 Region - Prairies, Nunavut, NWT 12 50 25 13 0 0 0 62 13 16
2017 Region - British Columbia, Yukon 25 43 19 6 7 0 0 69 12 15
2017 Region - National Capital Region 30 42 12 10 5 0 0 72 15 3150
2017 Region - Outside Canada 34 46 10 8 3 0 0 80 10 934
2014 Region - Atlantic 49 31 10 0 10 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 13 41 20 15 10 0 0 55 25 48
2014 Region - Ontario (excluding National Capital Region) 28 50 10 8 3 0 2 79 11 68
2014 Region - Prairies, Nunavut, NWT 30 23 0 24 23 0 0 53 47 17
2014 Region - British Columbia, Yukon 26 47 7 13 7 0 0 74 20 15
2014 Region - National Capital Region 22 42 14 15 7 0 0 64 22 2971
2014 Region - Outside Canada 25 48 12 11 4 0 0 73 15 925

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 30 42 12 9 6 0 2 73 15 59
2017 Region - Ontario (excluding National Capital Region) 34 29 13 19 5 0 0 63 23 104
2017 Region - Prairies, Nunavut, NWT 6 75 13 7 0 0 0 81 7 16
2017 Region - British Columbia, Yukon 38 32 18 6 7 0 0 70 12 15
2017 Region - National Capital Region 33 37 15 10 6 0 0 70 16 3153
2017 Region - Outside Canada 34 39 11 11 5 0 0 73 16 934
2014 Region - Atlantic 59 21 10 0 10 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 21 39 21 8 11 0 0 60 19 48
2014 Region - Ontario (excluding National Capital Region) 33 42 7 13 4 0 0 76 17 68
2014 Region - Prairies, Nunavut, NWT 24 41 0 35 0 0 0 65 35 17
2014 Region - British Columbia, Yukon 13 60 20 0 7 0 0 74 7 15
2014 Region - National Capital Region 27 38 16 12 6 0 0 65 19 2970
2014 Region - Outside Canada 28 40 14 13 5 0 0 68 18 924

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 28 40 20 9 1 0 2 69 11 59
2017 Region - Ontario (excluding National Capital Region) 33 35 13 13 5 1 0 69 18 104
2017 Region - Prairies, Nunavut, NWT 0 49 25 20 6 0 0 49 26 16
2017 Region - British Columbia, Yukon 44 25 18 0 12 0 0 69 12 15
2017 Region - National Capital Region 31 38 15 10 5 0 0 70 15 3154
2017 Region - Outside Canada 29 41 16 10 4 0 0 71 13 934
2014 Region - Atlantic 60 40 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 19 47 17 11 6 0 0 67 16 48
2014 Region - Ontario (excluding National Capital Region) 36 36 13 9 4 1 0 73 13 68
2014 Region - Prairies, Nunavut, NWT 36 17 0 35 12 0 0 53 47 17
2014 Region - British Columbia, Yukon 46 27 7 20 0 0 0 74 20 15
2014 Region - National Capital Region 28 38 17 11 5 0 1 67 17 2968
2014 Region - Outside Canada 28 43 15 10 3 0 0 72 13 924

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 41 38 9 6 4 0 2 80 10 59
2017 Region - Ontario (excluding National Capital Region) 47 31 11 11 0 0 0 78 11 104
2017 Region - Prairies, Nunavut, NWT 25 63 6 0 7 0 0 87 7 16
2017 Region - British Columbia, Yukon 51 43 6 0 0 0 0 94 0 15
2017 Region - National Capital Region 41 41 10 6 3 0 0 81 9 3151
2017 Region - Outside Canada 48 40 7 4 2 0 0 88 5 933
2014 Region - Atlantic 70 20 0 0 10 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 31 44 10 12 2 0 0 75 14 48
2014 Region - Ontario (excluding National Capital Region) 44 42 3 6 6 0 0 86 12 68
2014 Region - Prairies, Nunavut, NWT 30 28 18 24 0 0 0 58 24 17
2014 Region - British Columbia, Yukon 33 60 0 7 0 0 0 93 7 15
2014 Region - National Capital Region 35 41 13 7 3 0 0 77 10 2969
2014 Region - Outside Canada 47 41 8 3 1 0 0 88 4 923

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 31 36 13 13 5 0 2 68 19 60
2017 Region - Ontario (excluding National Capital Region) 27 33 21 11 7 0 0 60 19 105
2017 Region - Prairies, Nunavut, NWT 19 43 13 13 13 0 0 62 25 16
2017 Region - British Columbia, Yukon 19 55 20 0 6 0 0 74 6 14
2017 Region - National Capital Region 27 37 19 10 6 0 1 65 16 3165
2017 Region - Outside Canada 13 28 23 21 15 0 1 41 36 937
2014 Region - Atlantic 61 30 9 0 0 0 0 91 0 10
2014 Region - Quebec (excluding National Capital Region) 44 31 17 6 2 0 0 75 8 48
2014 Region - Ontario (excluding National Capital Region) 41 25 17 6 9 3 0 67 15 68
2014 Region - Prairies, Nunavut, NWT 36 35 6 11 12 0 0 71 23 17
2014 Region - British Columbia, Yukon 40 26 33 0 0 0 0 67 0 15
2014 Region - National Capital Region 26 37 20 10 7 0 1 63 17 2970
2014 Region - Outside Canada 11 26 25 19 19 0 0 36 39 926

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 11 25 40 15 4 2 3 20 37 59
2017 Region - Ontario (excluding National Capital Region) 17 19 36 18 10 0 1 28 36 103
2017 Region - Prairies, Nunavut, NWT 13 38 49 0 0 0 0 0 51 16
2017 Region - British Columbia, Yukon 0 0 43 33 19 6 0 55 0 15
2017 Region - National Capital Region 11 27 37 16 6 1 3 23 39 3145
2017 Region - Outside Canada 6 25 40 20 5 1 2 26 33 933
2014 Region - Atlantic 0 9 50 31 0 0 10 34 10 10
2014 Region - Quebec (excluding National Capital Region) 8 42 31 13 4 0 2 17 51 48
2014 Region - Ontario (excluding National Capital Region) 7 35 38 9 6 0 5 15 44 68
2014 Region - Prairies, Nunavut, NWT 35 35 24 6 0 0 0 6 70 17
2014 Region - British Columbia, Yukon 20 7 33 26 7 0 8 36 28 15
2014 Region - National Capital Region 15 32 33 13 5 0 2 18 48 2960
2014 Region - Outside Canada 11 28 40 16 5 0 1 21 40 926

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 11 24 17 24 18 3 3 45 37 59
2017 Region - Ontario (excluding National Capital Region) 13 23 23 21 12 6 2 35 40 104
2017 Region - Prairies, Nunavut, NWT 13 44 25 18 0 0 0 18 57 16
2017 Region - British Columbia, Yukon 0 18 25 25 25 0 7 54 19 15
2017 Region - National Capital Region 12 21 31 20 9 2 4 31 36 3137
2017 Region - Outside Canada 6 20 36 25 8 2 3 35 27 935
2014 Region - Atlantic 0 20 60 10 0 0 10 11 22 10
2014 Region - Quebec (excluding National Capital Region) 21 33 29 5 8 2 2 14 56 48
2014 Region - Ontario (excluding National Capital Region) 12 29 36 11 6 0 6 19 44 68
2014 Region - Prairies, Nunavut, NWT 23 41 30 0 6 0 0 6 64 17
2014 Region - British Columbia, Yukon 26 20 7 33 7 0 8 43 50 15
2014 Region - National Capital Region 21 30 25 15 6 2 2 21 52 2965
2014 Region - Outside Canada 13 27 35 18 5 1 2 24 40 926

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 23 19 24 18 8 5 4 28 46 58
2017 Region - Ontario (excluding National Capital Region) 27 32 24 10 5 2 0 15 60 104
2017 Region - Prairies, Nunavut, NWT 56 31 13 0 0 0 0 0 87 16
2017 Region - British Columbia, Yukon 24 19 31 26 0 0 0 26 43 15
2017 Region - National Capital Region 24 28 28 11 5 1 2 17 54 3152
2017 Region - Outside Canada 19 28 29 15 5 1 2 21 49 934
2014 Region - Atlantic 10 69 0 11 0 0 10 12 88 10
2014 Region - Quebec (excluding National Capital Region) 40 21 21 7 2 2 6 10 67 48
2014 Region - Ontario (excluding National Capital Region) 37 26 18 8 4 2 5 14 68 68
2014 Region - Prairies, Nunavut, NWT 41 36 24 0 0 0 0 0 76 17
2014 Region - British Columbia, Yukon 33 13 20 26 0 0 8 29 50 15
2014 Region - National Capital Region 30 29 23 11 4 1 2 15 61 2962
2014 Region - Outside Canada 25 33 28 10 3 0 1 13 59 925

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 15 19 33 17 9 2 5 28 36 59
2017 Region - Ontario (excluding National Capital Region) 14 29 29 16 10 1 1 27 43 104
2017 Region - Prairies, Nunavut, NWT 25 37 32 6 0 0 0 6 62 16
2017 Region - British Columbia, Yukon 6 18 45 31 0 0 0 31 24 15
2017 Region - National Capital Region 14 26 33 17 7 1 2 25 42 3142
2017 Region - Outside Canada 10 28 41 15 4 0 1 20 39 934
2014 Region - Atlantic 20 0 59 21 0 0 0 21 20 10
2014 Region - Quebec (excluding National Capital Region) 17 22 23 23 4 0 11 31 44 48
2014 Region - Ontario (excluding National Capital Region) 12 16 39 18 4 3 8 25 31 67
2014 Region - Prairies, Nunavut, NWT 23 54 12 11 0 0 0 11 76 17
2014 Region - British Columbia, Yukon 21 7 36 22 14 0 0 36 28 14
2014 Region - National Capital Region 15 27 34 16 5 1 1 22 44 2959
2014 Region - Outside Canada 11 31 40 14 3 0 0 17 43 923

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 25 23 14 16 13 2 7 32 53 57
2017 Region - Ontario (excluding National Capital Region) 26 24 28 10 5 4 4 16 54 104
2017 Region - Prairies, Nunavut, NWT 45 36 18 0 0 0 0 0 82 16
2017 Region - British Columbia, Yukon 12 6 45 26 6 0 6 34 19 15
2017 Region - National Capital Region 23 26 26 12 7 2 3 20 52 3154
2017 Region - Outside Canada 27 33 25 9 4 1 1 13 62 936
2014 Region - Atlantic 20 29 51 0 0 0 0 0 49 10
2014 Region - Quebec (excluding National Capital Region) 27 32 20 15 4 0 2 19 60 48
2014 Region - Ontario (excluding National Capital Region) 24 25 23 12 6 1 9 20 55 68
2014 Region - Prairies, Nunavut, NWT 35 47 18 0 0 0 0 0 82 17
2014 Region - British Columbia, Yukon 26 13 20 26 7 0 8 36 43 15
2014 Region - National Capital Region 26 29 26 11 5 1 3 17 57 2967
2014 Region - Outside Canada 32 35 21 8 2 0 1 10 69 925

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 14 31 20 16 10 2 7 29 49 59
2017 Region - Ontario (excluding National Capital Region) 15 26 27 16 7 2 7 25 45 104
2017 Region - Prairies, Nunavut, NWT 27 37 31 6 0 0 0 6 64 16
2017 Region - British Columbia, Yukon 6 19 32 44 0 0 0 44 25 15
2017 Region - National Capital Region 18 26 29 14 7 2 4 22 47 3147
2017 Region - Outside Canada 5 18 35 26 11 2 4 39 24 931
2014 Region - Atlantic 10 30 10 21 0 0 29 29 57 10
2014 Region - Quebec (excluding National Capital Region) 25 25 26 12 7 0 4 20 53 48
2014 Region - Ontario (excluding National Capital Region) 15 11 33 22 7 1 11 33 30 68
2014 Region - Prairies, Nunavut, NWT 24 38 18 6 0 0 13 7 72 16
2014 Region - British Columbia, Yukon 27 20 26 13 7 0 8 21 50 15
2014 Region - National Capital Region 18 25 30 16 7 1 3 24 45 2965
2014 Region - Outside Canada 9 18 37 24 9 1 3 34 28 923

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 18 25 24 14 6 6 7 23 50 59
2017 Region - Ontario (excluding National Capital Region) 20 30 29 14 5 1 1 19 51 104
2017 Region - Prairies, Nunavut, NWT 56 25 20 0 0 0 0 0 80 16
2017 Region - British Columbia, Yukon 24 31 18 27 0 0 0 27 54 15
2017 Region - National Capital Region 21 26 31 12 6 2 3 19 49 3155
2017 Region - Outside Canada 22 32 31 9 4 0 2 13 55 936
2014 Region - Atlantic 29 40 11 10 0 0 10 11 77 10
2014 Region - Quebec (excluding National Capital Region) 31 23 26 9 4 4 2 14 58 48
2014 Region - Ontario (excluding National Capital Region) 27 30 19 12 6 0 6 19 61 68
2014 Region - Prairies, Nunavut, NWT 53 29 18 0 0 0 0 0 82 17
2014 Region - British Columbia, Yukon 46 7 26 13 0 0 8 14 57 15
2014 Region - National Capital Region 24 27 30 11 4 2 2 16 53 2963
2014 Region - Outside Canada 24 36 28 7 3 1 1 10 61 924
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 55 31 5 6 2 0 2 87 8 60
2017 Region - Ontario (excluding National Capital Region) 68 19 6 4 2 0 0 88 6 105
2017 Region - Prairies, Nunavut, NWT 75 13 13 0 0 0 0 87 0 16
2017 Region - British Columbia, Yukon 94 6 0 0 0 0 0 100 0 15
2017 Region - National Capital Region 62 23 5 6 3 0 1 86 8 3164
2017 Region - Outside Canada 57 21 8 9 3 0 2 80 12 933
2014 Region - Atlantic 90 0 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 73 14 2 6 4 0 0 87 11 48
2014 Region - Ontario (excluding National Capital Region) 69 19 7 0 0 0 4 92 0 68
2014 Region - Prairies, Nunavut, NWT 53 30 0 6 6 0 6 87 13 17
2014 Region - British Columbia, Yukon 87 0 7 7 0 0 0 87 7 15
2014 Region - National Capital Region 65 21 5 6 2 0 1 87 8 2970
2014 Region - Outside Canada 59 21 6 7 5 0 2 81 12 926

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 24 17 11 11 2 7 58 23 60
2017 Region - Ontario (excluding National Capital Region) 27 30 17 9 5 6 6 65 16 105
2017 Region - Prairies, Nunavut, NWT 0 31 13 32 13 0 12 35 51 16
2017 Region - British Columbia, Yukon 6 37 20 25 6 0 6 45 33 15
2017 Region - National Capital Region 25 32 14 10 7 5 6 64 19 3165
2017 Region - Outside Canada 24 37 13 9 6 4 6 68 18 935
2014 Region - Atlantic 51 19 20 0 0 0 10 78 0 10
2014 Region - Quebec (excluding National Capital Region) 23 27 19 14 10 4 2 54 26 48
2014 Region - Ontario (excluding National Capital Region) 39 36 7 4 6 3 5 81 11 68
2014 Region - Prairies, Nunavut, NWT 23 18 12 18 18 6 6 46 41 17
2014 Region - British Columbia, Yukon 34 33 20 7 7 0 0 67 13 15
2014 Region - National Capital Region 30 30 15 9 6 5 5 66 17 2970
2014 Region - Outside Canada 33 36 12 7 5 3 3 74 13 926

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 38 30 9 9 11 1 2 70 21 60
2017 Region - Ontario (excluding National Capital Region) 41 38 5 11 5 0 0 79 16 105
2017 Region - Prairies, Nunavut, NWT 18 31 25 19 7 0 0 49 26 16
2017 Region - British Columbia, Yukon 25 32 25 6 7 0 6 60 13 15
2017 Region - National Capital Region 43 32 9 9 6 1 0 76 15 3160
2017 Region - Outside Canada 43 36 8 8 4 1 1 80 12 934
2014 Region - Atlantic 61 29 0 0 10 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 35 34 11 8 12 0 0 69 20 48
2014 Region - Ontario (excluding National Capital Region) 57 24 4 9 3 3 0 83 12 68
2014 Region - Prairies, Nunavut, NWT 40 18 6 24 12 0 0 58 36 17
2014 Region - British Columbia, Yukon 40 40 0 13 7 0 0 80 20 15
2014 Region - National Capital Region 44 31 9 10 6 1 0 75 15 2968
2014 Region - Outside Canada 45 35 8 8 3 0 0 81 11 926

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 26 44 12 7 6 3 2 74 13 60
2017 Region - Ontario (excluding National Capital Region) 35 31 14 12 5 4 0 68 18 104
2017 Region - Prairies, Nunavut, NWT 19 26 0 47 7 0 0 45 55 15
2017 Region - British Columbia, Yukon 45 37 13 6 0 0 0 81 6 15
2017 Region - National Capital Region 31 38 12 10 6 2 1 71 17 3158
2017 Region - Outside Canada 34 41 10 10 4 0 1 76 15 934
2014 Region - Atlantic 30 40 10 0 10 0 10 78 11 10
2014 Region - Quebec (excluding National Capital Region) 25 38 23 11 4 0 0 63 14 48
2014 Region - Ontario (excluding National Capital Region) 33 48 7 6 3 1 2 83 9 68
2014 Region - Prairies, Nunavut, NWT 19 34 6 30 6 6 0 56 38 17
2014 Region - British Columbia, Yukon 21 40 20 13 7 0 0 60 20 15
2014 Region - National Capital Region 30 42 11 10 4 1 1 74 14 2968
2014 Region - Outside Canada 34 47 7 9 2 1 1 82 10 926

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 20 29 15 12 6 9 9 59 23 60
2017 Region - Ontario (excluding National Capital Region) 24 31 15 12 6 11 1 63 20 105
2017 Region - Prairies, Nunavut, NWT 25 25 24 13 7 6 0 53 21 16
2017 Region - British Columbia, Yukon 19 49 7 0 7 12 7 83 8 15
2017 Region - National Capital Region 26 31 14 11 8 10 1 64 20 3162
2017 Region - Outside Canada 37 33 10 8 4 6 2 76 13 935
2014 Region - Atlantic 10 50 0 10 10 10 10 75 25 10
2014 Region - Quebec (excluding National Capital Region) 19 30 18 19 6 8 0 53 27 48
2014 Region - Ontario (excluding National Capital Region) 33 33 12 9 3 7 3 74 13 68
2014 Region - Prairies, Nunavut, NWT 19 23 6 35 12 6 0 45 49 17
2014 Region - British Columbia, Yukon 14 26 7 33 7 13 0 47 46 15
2014 Region - National Capital Region 26 30 15 12 8 8 1 62 22 2966
2014 Region - Outside Canada 40 33 9 8 3 4 2 78 12 925

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 12 27 18 10 14 18 2 48 29 60
2017 Region - Ontario (excluding National Capital Region) 9 25 22 11 10 15 7 44 27 105
2017 Region - Prairies, Nunavut, NWT 6 7 31 32 13 12 0 14 51 16
2017 Region - British Columbia, Yukon 13 21 13 13 27 6 7 39 46 14
2017 Region - National Capital Region 11 22 19 17 10 16 4 41 34 3159
2017 Region - Outside Canada 13 31 14 20 12 8 3 49 35 935
2014 Region - Atlantic 10 40 0 0 20 20 10 71 29 10
2014 Region - Quebec (excluding National Capital Region) 9 28 25 23 8 5 2 39 33 48
2014 Region - Ontario (excluding National Capital Region) 13 31 17 15 9 12 3 52 28 68
2014 Region - Prairies, Nunavut, NWT 13 17 18 17 29 6 0 32 49 17
2014 Region - British Columbia, Yukon 8 26 13 26 13 13 0 39 46 15
2014 Region - National Capital Region 10 21 20 17 12 16 4 38 36 2969
2014 Region - Outside Canada 12 31 19 18 10 6 3 47 31 925

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 35 42 9 8 5 0 2 78 13 60
2017 Region - Ontario (excluding National Capital Region) 50 31 9 7 3 0 0 81 10 104
2017 Region - Prairies, Nunavut, NWT 43 31 0 25 0 0 0 75 25 16
2017 Region - British Columbia, Yukon 44 37 7 12 0 0 0 81 12 15
2017 Region - National Capital Region 47 38 6 5 2 0 0 86 8 3158
2017 Region - Outside Canada 45 40 6 7 2 0 0 85 9 931
2014 Region - Quebec (excluding National Capital Region) 31 48 17 2 2 0 0 79 4 48
2014 Region - Ontario (excluding National Capital Region) 46 38 4 7 3 0 2 85 11 68
2014 Region - Prairies, Nunavut, NWT 36 30 18 17 0 0 0 65 17 17
2014 Region - British Columbia, Yukon 27 59 0 7 7 0 0 87 13 15
2014 Region - National Capital Region 45 40 7 5 2 0 0 85 8 2969
2014 Region - Outside Canada 50 38 5 5 2 0 0 88 7 925
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 33 32 12 17 4 0 2 66 22 59
2017 Region - Ontario (excluding National Capital Region) 36 37 8 13 5 2 0 74 18 105
2017 Region - Prairies, Nunavut, NWT 6 56 13 13 12 0 0 62 25 16
2017 Region - British Columbia, Yukon 32 50 12 0 6 0 0 82 6 15
2017 Region - National Capital Region 34 38 11 9 5 1 1 74 15 3166
2017 Region - Outside Canada 28 39 13 12 7 1 0 68 19 937
2014 Region - Atlantic 70 30 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 36 37 8 19 0 0 0 73 19 48
2014 Region - Ontario (excluding National Capital Region) 43 34 9 11 1 0 1 78 13 68
2014 Region - Prairies, Nunavut, NWT 36 29 6 12 18 0 0 65 29 17
2014 Region - British Columbia, Yukon 13 54 13 20 0 0 0 67 20 15
2014 Region - National Capital Region 31 38 13 10 6 1 1 70 16 2968
2014 Region - Outside Canada 27 41 14 11 5 1 1 69 17 926

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 40 32 13 9 4 0 2 73 13 60
2017 Region - Ontario (excluding National Capital Region) 40 35 12 6 3 5 0 78 9 105
2017 Region - Prairies, Nunavut, NWT 18 50 19 13 0 0 0 68 13 16
2017 Region - British Columbia, Yukon 45 37 12 6 0 0 0 82 6 15
2017 Region - National Capital Region 42 33 11 5 5 3 1 78 10 3163
2017 Region - Outside Canada 39 36 11 7 4 2 1 78 12 936
2014 Region - Atlantic 80 20 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 44 25 21 5 6 0 0 69 10 48
2014 Region - Ontario (excluding National Capital Region) 51 31 6 10 0 0 1 84 10 68
2014 Region - Prairies, Nunavut, NWT 42 12 6 29 11 0 0 54 40 17
2014 Region - British Columbia, Yukon 13 60 13 7 7 0 0 74 13 15
2014 Region - National Capital Region 38 32 13 7 5 3 1 74 13 2968
2014 Region - Outside Canada 40 34 13 6 3 3 1 77 10 926

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 35 28 13 11 11 0 2 65 22 60
2017 Region - Ontario (excluding National Capital Region) 40 35 11 10 3 1 0 76 13 105
2017 Region - Prairies, Nunavut, NWT 6 81 7 6 0 0 0 87 6 16
2017 Region - British Columbia, Yukon 32 56 6 7 0 0 0 88 7 15
2017 Region - National Capital Region 40 36 10 8 5 1 0 77 13 3164
2017 Region - Outside Canada 37 38 10 9 5 1 1 76 14 937
2014 Region - Atlantic 80 20 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 40 25 13 19 4 0 0 65 23 48
2014 Region - Ontario (excluding National Capital Region) 49 36 1 11 3 0 0 85 14 68
2014 Region - Prairies, Nunavut, NWT 42 18 0 23 17 0 0 60 40 17
2014 Region - British Columbia, Yukon 20 41 13 20 7 0 0 60 26 15
2014 Region - National Capital Region 36 36 12 10 5 1 0 73 15 2969
2014 Region - Outside Canada 36 40 11 8 3 1 1 78 12 926

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 68 21 6 3 0 0 2 90 3 60
2017 Region - Ontario (excluding National Capital Region) 69 21 7 1 3 0 0 89 4 105
2017 Region - Prairies, Nunavut, NWT 68 13 7 6 0 0 7 86 6 16
2017 Region - British Columbia, Yukon 88 12 0 0 0 0 0 100 0 15
2017 Region - National Capital Region 75 17 3 3 1 0 0 92 4 3155
2017 Region - Outside Canada 72 18 4 4 1 0 1 91 5 935
2014 Region - Atlantic 90 10 0 0 0 0 0 100 0 10
2014 Region - Quebec (excluding National Capital Region) 79 15 4 2 0 0 0 94 2 48
2014 Region - Ontario (excluding National Capital Region) 78 15 4 0 0 0 3 96 0 68
2014 Region - Prairies, Nunavut, NWT 77 6 6 6 0 0 6 87 6 17
2014 Region - British Columbia, Yukon 80 13 0 7 0 0 0 93 7 15
2014 Region - National Capital Region 74 16 4 3 2 0 1 91 5 2967
2014 Region - Outside Canada 71 17 4 5 2 1 1 89 7 925

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 32 28 9 14 9 4 3 66 25 59
2017 Region - Ontario (excluding National Capital Region) 31 25 7 17 5 11 5 66 26 104
2017 Region - Prairies, Nunavut, NWT 69 6 19 7 0 0 0 75 7 16
2017 Region - British Columbia, Yukon 70 24 6 0 0 0 0 94 0 15
2017 Region - National Capital Region 38 26 10 7 6 6 6 73 15 3164
2017 Region - Outside Canada 27 27 11 8 5 7 15 69 17 934
2014 Region - Atlantic 80 10 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 35 21 17 12 9 0 6 59 23 48
2014 Region - Ontario (excluding National Capital Region) 58 18 6 6 7 3 3 80 13 68
2014 Region - Prairies, Nunavut, NWT 48 12 6 23 11 0 0 60 34 17
2014 Region - British Columbia, Yukon 27 46 7 7 7 7 0 79 14 15
2014 Region - National Capital Region 36 27 11 6 6 6 8 73 15 2968
2014 Region - Outside Canada 24 27 13 7 4 8 17 68 15 926

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 43 26 3 19 8 0 2 70 27 60
2017 Region - Ontario (excluding National Capital Region) 49 32 7 7 2 3 1 84 9 105
2017 Region - Prairies, Nunavut, NWT 56 19 6 13 6 0 0 75 19 16
2017 Region - British Columbia, Yukon 76 18 0 7 0 0 0 93 7 15
2017 Region - National Capital Region 51 29 9 5 5 1 0 81 10 3163
2017 Region - Outside Canada 45 32 9 7 5 1 1 78 13 934

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 40 34 8 8 8 0 2 75 17 60
2017 Region - Ontario (excluding National Capital Region) 50 32 8 2 6 3 0 85 8 104
2017 Region - Prairies, Nunavut, NWT 57 25 19 0 0 0 0 81 0 16
2017 Region - British Columbia, Yukon 82 12 0 7 0 0 0 93 7 15
2017 Region - National Capital Region 53 26 10 4 4 2 0 81 9 3166
2017 Region - Outside Canada 46 31 10 5 6 2 1 78 11 934

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 39 28 11 18 3 0 2 68 21 60
2017 Region - Ontario (excluding National Capital Region) 48 26 10 9 6 1 0 75 15 105
2017 Region - Prairies, Nunavut, NWT 26 40 21 7 6 0 0 66 14 15
2017 Region - British Columbia, Yukon 69 24 0 7 0 0 0 93 7 15
2017 Region - National Capital Region 47 28 11 7 5 1 0 76 12 3161
2017 Region - Outside Canada 38 33 11 10 6 1 1 73 16 931
2014 Region - Atlantic 70 20 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 36 34 17 9 4 0 0 71 13 48
2014 Region - Ontario (excluding National Capital Region) 62 21 6 9 1 2 0 84 10 68
2014 Region - Prairies, Nunavut, NWT 42 12 12 12 23 0 0 54 34 17
2014 Region - British Columbia, Yukon 21 33 20 20 7 0 0 54 26 15
2014 Region - National Capital Region 40 32 13 8 5 1 0 74 13 2966
2014 Region - Outside Canada 38 35 13 8 4 1 1 74 13 924
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 21 22 11 35 11 0 0 43 46 19
2017 Region - National Capital Region 19 38 18 12 4 2 7 62 18 956
2017 Region - Outside Canada 18 38 15 13 5 5 6 63 20 635
2014 Region - Ontario (excluding National Capital Region) 35 15 21 22 7 0 0 50 29 14
2014 Region - National Capital Region 20 37 17 9 4 4 9 66 15 874
2014 Region - Outside Canada 21 37 15 12 5 3 7 65 19 634

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 26 43 19 3 5 2 2 72 8 60
2017 Region - Ontario (excluding National Capital Region) 34 28 14 11 8 6 0 66 20 104
2017 Region - Prairies, Nunavut, NWT 0 39 31 19 0 12 0 44 21 16
2017 Region - British Columbia, Yukon 33 27 6 21 6 6 0 64 29 14
2017 Region - National Capital Region 26 34 17 10 6 7 0 65 17 3158
2017 Region - Outside Canada 21 39 16 12 6 5 0 64 20 937
2014 Region - Atlantic 30 50 10 10 0 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 13 40 23 12 10 2 0 54 22 48
2014 Region - Ontario (excluding National Capital Region) 25 37 13 7 7 10 0 69 16 68
2014 Region - Prairies, Nunavut, NWT 5 25 12 41 12 6 0 32 56 17
2014 Region - British Columbia, Yukon 14 46 7 13 7 13 0 70 23 15
2014 Region - National Capital Region 20 34 21 10 6 8 0 59 18 2969
2014 Region - Outside Canada 21 39 20 10 6 5 0 63 16 924

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 37 29 23 6 5 0 2 66 11 60
2017 Region - Ontario (excluding National Capital Region) 29 25 16 18 11 2 0 54 29 104
2017 Region - Prairies, Nunavut, NWT 6 19 37 26 12 0 0 25 38 16
2017 Region - British Columbia, Yukon 38 25 19 18 0 0 0 63 18 15
2017 Region - National Capital Region 21 35 21 12 8 3 0 58 21 3162
2017 Region - Outside Canada 17 39 19 17 7 1 0 57 25 937
2014 Region - Atlantic 20 50 10 20 0 0 0 70 20 10
2014 Region - Quebec (excluding National Capital Region) 11 20 29 19 16 5 0 33 37 48
2014 Region - Ontario (excluding National Capital Region) 25 30 18 15 6 8 0 59 22 68
2014 Region - Prairies, Nunavut, NWT 7 23 6 35 29 0 0 30 64 17
2014 Region - British Columbia, Yukon 7 34 13 33 13 0 0 41 46 15
2014 Region - National Capital Region 16 31 23 17 11 3 0 48 28 2968
2014 Region - Outside Canada 14 38 20 19 9 1 0 52 28 925

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 27 26 9 4 3 2 59 14 60
2017 Region - Ontario (excluding National Capital Region) 19 27 17 21 11 5 0 49 33 103
2017 Region - Prairies, Nunavut, NWT 0 20 20 40 14 6 0 21 58 15
2017 Region - British Columbia, Yukon 24 25 20 19 6 6 0 52 26 15
2017 Region - National Capital Region 14 30 23 17 10 6 0 46 29 3160
2017 Region - Outside Canada 9 30 22 26 10 3 0 40 37 935
2014 Region - Atlantic 20 21 29 30 0 0 0 41 30 10
2014 Region - Quebec (excluding National Capital Region) 7 16 31 24 20 2 0 24 45 48
2014 Region - Ontario (excluding National Capital Region) 17 33 19 12 10 8 1 55 24 68
2014 Region - Prairies, Nunavut, NWT 0 18 18 23 41 0 0 18 64 17
2014 Region - British Columbia, Yukon 7 20 7 34 20 13 0 30 62 15
2014 Region - National Capital Region 9 27 24 21 14 5 0 38 37 2969
2014 Region - Outside Canada 7 25 26 26 14 3 0 33 41 923

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 29 20 16 5 0 2 59 21 60
2017 Region - Ontario (excluding National Capital Region) 23 25 9 15 21 7 0 51 39 104
2017 Region - Prairies, Nunavut, NWT 0 20 13 25 31 12 0 23 63 16
2017 Region - British Columbia, Yukon 12 38 20 12 7 12 0 56 21 15
2017 Region - National Capital Region 14 27 20 17 15 7 0 44 34 3160
2017 Region - Outside Canada 10 27 21 22 16 4 0 39 40 936
2014 Region - Atlantic 20 21 19 40 0 0 0 41 40 10
2014 Region - Quebec (excluding National Capital Region) 11 10 25 26 18 11 0 23 49 48
2014 Region - Ontario (excluding National Capital Region) 21 21 23 14 11 9 0 46 28 68
2014 Region - Prairies, Nunavut, NWT 7 6 11 29 47 0 0 13 76 17
2014 Region - British Columbia, Yukon 0 27 7 20 26 20 0 34 58 15
2014 Region - National Capital Region 10 22 22 21 18 7 0 34 42 2968
2014 Region - Outside Canada 8 26 22 24 17 4 0 35 42 925

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 28 27 22 14 7 0 2 56 22 60
2017 Region - Ontario (excluding National Capital Region) 22 28 14 16 11 8 0 55 29 104
2017 Region - Prairies, Nunavut, NWT 0 25 25 25 25 0 0 25 49 16
2017 Region - British Columbia, Yukon 12 43 6 20 12 6 0 59 35 15
2017 Region - National Capital Region 13 32 19 20 12 3 0 47 33 3159
2017 Region - Outside Canada 10 34 22 22 10 2 0 45 32 936
2014 Region - Atlantic 20 50 20 10 0 0 0 70 10 10
2014 Region - Quebec (excluding National Capital Region) 7 24 23 29 14 4 0 32 45 48
2014 Region - Ontario (excluding National Capital Region) 22 23 19 18 12 4 1 48 31 67
2014 Region - Prairies, Nunavut, NWT 18 18 12 41 12 0 0 36 52 17
2014 Region - British Columbia, Yukon 8 20 0 33 13 26 0 37 63 15
2014 Region - National Capital Region 8 28 20 25 17 2 0 37 43 2968
2014 Region - Outside Canada 7 31 21 28 11 1 0 39 39 924
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 28 42 18 7 2 2 2 72 9 60
2017 Region - Ontario (excluding National Capital Region) 29 41 14 8 6 2 0 71 14 105
2017 Region - Prairies, Nunavut, NWT 19 31 31 6 13 0 0 50 19 16
2017 Region - British Columbia, Yukon 32 37 18 13 0 0 0 69 13 15
2017 Region - National Capital Region 19 45 18 11 5 1 0 66 16 3155
2017 Region - Outside Canada 14 49 18 14 4 0 0 63 19 935
2014 Region - Atlantic 30 60 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 15 33 29 12 8 2 0 50 21 48
2014 Region - Ontario (excluding National Capital Region) 25 37 18 10 7 3 0 64 18 68
2014 Region - Prairies, Nunavut, NWT 13 40 12 30 6 0 0 53 35 17
2014 Region - British Columbia, Yukon 21 60 7 0 13 0 0 80 13 15
2014 Region - National Capital Region 13 37 22 17 9 1 0 52 26 2968
2014 Region - Outside Canada 13 44 19 16 7 1 0 57 23 925

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 26 43 18 3 2 6 2 75 5 60
2017 Region - Ontario (excluding National Capital Region) 41 43 10 3 2 1 0 85 5 105
2017 Region - Prairies, Nunavut, NWT 25 56 13 0 7 0 0 81 7 16
2017 Region - British Columbia, Yukon 51 31 18 0 0 0 0 82 0 15
2017 Region - National Capital Region 35 43 13 4 2 3 0 81 6 3153
2017 Region - Outside Canada 40 47 8 2 1 2 0 88 3 935
2014 Region - Atlantic 41 49 10 0 0 0 0 90 0 10
2014 Region - Quebec (excluding National Capital Region) 36 42 19 2 0 2 0 79 2 48
2014 Region - Ontario (excluding National Capital Region) 46 36 10 5 0 1 1 85 5 68
2014 Region - Prairies, Nunavut, NWT 32 43 19 0 6 0 0 75 6 16
2014 Region - British Columbia, Yukon 41 46 0 13 0 0 0 87 13 15
2014 Region - National Capital Region 35 42 12 4 2 4 0 81 6 2969
2014 Region - Outside Canada 43 45 7 4 1 0 0 88 5 926

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 32 13 26 18 7 2 3 47 26 60
2017 Region - Ontario (excluding National Capital Region) 30 34 13 6 9 7 1 70 15 104
2017 Region - Prairies, Nunavut, NWT 37 44 6 13 0 0 0 81 13 16
2017 Region - British Columbia, Yukon 44 25 19 6 7 0 0 69 12 15
2017 Region - National Capital Region 30 38 11 11 5 4 1 72 17 3157
2017 Region - Outside Canada 45 39 7 5 4 0 0 84 9 937
2014 Region - Atlantic 80 10 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 30 33 12 15 4 4 2 67 20 48
2014 Region - Ontario (excluding National Capital Region) 40 33 10 6 4 3 3 78 11 68
2014 Region - Prairies, Nunavut, NWT 30 35 12 17 6 0 0 65 23 17
2014 Region - British Columbia, Yukon 47 40 13 0 0 0 0 87 0 15
2014 Region - National Capital Region 33 36 12 10 5 4 1 72 15 2970
2014 Region - Outside Canada 48 38 7 5 1 0 0 86 6 926

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 19 21 32 12 9 4 3 42 23 60
2017 Region - Ontario (excluding National Capital Region) 27 29 17 11 9 7 1 60 21 104
2017 Region - Prairies, Nunavut, NWT 12 31 31 13 6 6 0 46 21 16
2017 Region - British Columbia, Yukon 25 31 24 6 7 0 7 61 13 15
2017 Region - National Capital Region 19 31 21 14 7 6 2 54 23 3156
2017 Region - Outside Canada 35 38 14 8 4 1 1 75 12 936
2014 Region - Atlantic 31 49 20 0 0 0 0 80 0 10
2014 Region - Quebec (excluding National Capital Region) 23 22 25 16 6 4 4 48 24 48
2014 Region - Ontario (excluding National Capital Region) 24 36 17 9 6 4 3 65 16 68
2014 Region - Prairies, Nunavut, NWT 24 53 0 12 12 0 0 77 23 17
2014 Region - British Columbia, Yukon 34 40 13 13 0 0 0 74 13 15
2014 Region - National Capital Region 18 31 23 13 7 6 2 53 22 2970
2014 Region - Outside Canada 36 42 11 7 2 1 0 79 10 925

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 23 9 18 16 13 15 6 41 37 60
2017 Region - Ontario (excluding National Capital Region) 20 14 15 14 22 12 3 40 42 104
2017 Region - Prairies, Nunavut, NWT 6 19 19 6 38 6 6 29 50 16
2017 Region - British Columbia, Yukon 13 24 26 0 31 6 0 39 33 15
2017 Region - National Capital Region 11 19 18 15 18 13 5 37 40 3153
2017 Region - Outside Canada 14 24 14 17 18 7 5 43 41 935
2014 Region - Atlantic 21 10 20 19 0 20 10 44 27 10
2014 Region - Quebec (excluding National Capital Region) 9 18 23 18 19 8 4 31 43 48
2014 Region - Ontario (excluding National Capital Region) 15 33 11 10 14 12 5 57 29 68
2014 Region - Prairies, Nunavut, NWT 12 12 0 17 53 0 6 26 74 17
2014 Region - British Columbia, Yukon 8 20 20 7 26 20 0 34 41 15
2014 Region - National Capital Region 11 19 19 19 18 11 3 35 43 2969
2014 Region - Outside Canada 13 24 18 20 14 8 3 42 38 926

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 39 32 18 6 3 0 2 73 9 60
2017 Region - Ontario (excluding National Capital Region) 57 25 10 6 1 1 0 83 7 105
2017 Region - Prairies, Nunavut, NWT 50 24 7 19 0 0 0 74 19 16
2017 Region - British Columbia, Yukon 94 0 6 0 0 0 0 94 0 15
2017 Region - National Capital Region 48 31 9 7 2 1 1 81 10 3160
2017 Region - Outside Canada 46 31 8 9 4 0 2 79 13 937
2014 Region - Atlantic 80 0 20 0 0 0 0 80 0 10
2014 Region - Quebec (excluding National Capital Region) 52 29 6 4 6 2 0 83 11 48
2014 Region - Ontario (excluding National Capital Region) 52 27 12 3 0 3 3 84 3 68
2014 Region - Prairies, Nunavut, NWT 28 49 12 6 0 0 6 81 6 17
2014 Region - British Columbia, Yukon 67 26 0 7 0 0 0 93 7 15
2014 Region - National Capital Region 47 31 10 7 2 1 1 80 10 2970
2014 Region - Outside Canada 44 32 11 8 4 0 1 77 12 926

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 51 33 7 1 2 0 5 89 3 60
2017 Region - Ontario (excluding National Capital Region) 64 22 6 3 1 1 4 90 4 104
2017 Region - Prairies, Nunavut, NWT 38 44 6 7 0 6 0 87 7 16
2017 Region - British Columbia, Yukon 80 20 0 0 0 0 0 100 0 15
2017 Region - National Capital Region 58 27 6 4 1 2 1 89 5 3152
2017 Region - Outside Canada 54 29 6 5 2 2 2 86 7 936
2014 Region - Atlantic 60 20 10 10 0 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 48 29 15 0 2 6 0 82 2 48
2014 Region - Ontario (excluding National Capital Region) 62 25 4 3 0 6 0 92 3 68
2014 Region - Prairies, Nunavut, NWT 52 31 6 6 0 0 6 87 6 17
2014 Region - British Columbia, Yukon 67 26 7 0 0 0 0 93 0 15
2014 Region - National Capital Region 57 28 6 3 1 3 2 89 5 2968
2014 Region - Outside Canada 57 28 6 5 1 2 1 88 6 926

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 23 34 15 20 6 0 2 58 27 60
2017 Region - Ontario (excluding National Capital Region) 19 29 12 18 20 2 0 48 39 105
2017 Region - Prairies, Nunavut, NWT 0 20 19 25 37 0 0 20 62 16
2017 Region - British Columbia, Yukon 12 25 13 19 30 0 0 38 49 15
2017 Region - National Capital Region 17 30 17 17 16 3 0 49 34 3158
2017 Region - Outside Canada 7 23 15 26 27 1 0 31 54 937
2014 Region - Atlantic 21 10 39 20 10 0 0 31 30 10
2014 Region - Quebec (excluding National Capital Region) 10 44 13 16 15 2 0 56 31 48
2014 Region - Ontario (excluding National Capital Region) 14 31 23 20 10 1 0 46 31 68
2014 Region - Prairies, Nunavut, NWT 11 19 12 12 46 0 0 30 58 17
2014 Region - British Columbia, Yukon 13 26 8 20 33 0 0 40 53 15
2014 Region - National Capital Region 14 30 20 19 15 3 1 45 35 2971
2014 Region - Outside Canada 7 28 17 27 21 0 0 35 48 926

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 20 31 13 14 12 4 6 56 29 60
2017 Region - Ontario (excluding National Capital Region) 14 17 13 18 35 3 0 32 55 105
2017 Region - Prairies, Nunavut, NWT 6 20 0 19 49 0 6 28 72 16
2017 Region - British Columbia, Yukon 13 7 12 19 49 0 0 20 68 15
2017 Region - National Capital Region 13 23 13 18 28 2 2 38 48 3161
2017 Region - Outside Canada 8 19 10 23 38 1 2 27 63 932
2014 Region - Atlantic 10 20 20 30 20 0 0 30 50 10
2014 Region - Quebec (excluding National Capital Region) 13 22 12 18 29 0 4 37 50 48
2014 Region - Ontario (excluding National Capital Region) 18 19 15 19 27 3 0 37 48 68
2014 Region - Prairies, Nunavut, NWT 17 13 6 18 46 0 0 30 64 17
2014 Region - British Columbia, Yukon 7 7 7 34 46 0 0 13 80 15
2014 Region - National Capital Region 11 22 15 22 27 2 2 33 51 2970
2014 Region - Outside Canada 11 25 14 24 25 1 1 36 50 925

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 41 15 11 4 6 2 67 16 60
2017 Region - Ontario (excluding National Capital Region) 16 34 18 19 10 4 0 52 29 105
2017 Region - Prairies, Nunavut, NWT 0 37 25 32 6 0 0 37 38 16
2017 Region - British Columbia, Yukon 13 26 37 13 12 0 0 39 25 15
2017 Region - National Capital Region 15 37 25 12 6 5 0 54 20 3155
2017 Region - Outside Canada 9 37 29 16 6 2 0 47 23 935

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 28 45 17 0 4 4 2 77 5 60
2017 Region - Ontario (excluding National Capital Region) 33 33 15 7 4 8 0 72 11 105
2017 Region - Prairies, Nunavut, NWT 27 53 13 0 6 0 0 80 6 15
2017 Region - British Columbia, Yukon 51 30 13 6 0 0 0 81 6 15
2017 Region - National Capital Region 31 39 16 5 3 5 0 74 9 3160
2017 Region - Outside Canada 30 43 16 5 2 4 1 76 7 934
2014 Region - Atlantic 41 30 9 0 0 20 0 89 0 10
2014 Region - Quebec (excluding National Capital Region) 32 24 35 4 0 4 0 59 4 48
2014 Region - Ontario (excluding National Capital Region) 48 35 10 3 0 4 0 86 3 68
2014 Region - Prairies, Nunavut, NWT 30 47 17 0 0 6 0 81 0 17
2014 Region - British Columbia, Yukon 60 20 13 7 0 0 0 80 7 15
2014 Region - National Capital Region 36 38 14 4 2 6 0 79 7 2966
2014 Region - Outside Canada 39 41 11 4 1 3 0 83 6 926

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 34 46 12 5 2 0 2 81 7 60
2017 Region - Ontario (excluding National Capital Region) 38 34 16 7 5 1 0 72 12 105
2017 Region - Prairies, Nunavut, NWT 31 44 19 0 6 0 0 75 6 16
2017 Region - British Columbia, Yukon 34 53 0 6 6 0 0 87 13 14
2017 Region - National Capital Region 31 43 13 7 3 2 0 76 11 3159
2017 Region - Outside Canada 26 46 14 11 2 1 0 73 13 935
2014 Region - Atlantic 41 30 19 0 0 10 0 79 0 10
2014 Region - Quebec (excluding National Capital Region) 31 38 14 11 4 2 0 71 15 48
2014 Region - Ontario (excluding National Capital Region) 43 41 6 6 1 3 0 86 7 68
2014 Region - Prairies, Nunavut, NWT 36 18 17 23 0 6 0 57 24 17
2014 Region - British Columbia, Yukon 54 20 7 20 0 0 0 74 20 15
2014 Region - National Capital Region 33 41 14 7 3 2 0 76 9 2970
2014 Region - Outside Canada 32 44 14 8 3 1 0 76 10 925

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 51 32 9 5 2 0 2 84 6 60
2017 Region - Ontario (excluding National Capital Region) 35 46 9 8 2 0 0 81 10 104
2017 Region - Prairies, Nunavut, NWT 19 56 13 6 6 0 0 75 12 16
2017 Region - British Columbia, Yukon 39 31 12 12 6 0 0 69 18 15
2017 Region - National Capital Region 37 41 11 7 4 0 0 78 11 3158
2017 Region - Outside Canada 28 45 14 9 4 0 0 73 14 936
2014 Region - Atlantic 61 9 30 0 0 0 0 70 0 10
2014 Region - Quebec (excluding National Capital Region) 39 38 14 0 8 0 0 77 8 48
2014 Region - Ontario (excluding National Capital Region) 48 36 8 7 1 0 0 84 9 68
2014 Region - Prairies, Nunavut, NWT 18 18 35 11 18 0 0 36 29 17
2014 Region - British Columbia, Yukon 27 59 0 7 7 0 0 87 13 15
2014 Region - National Capital Region 33 41 14 8 4 0 0 75 12 2968
2014 Region - Outside Canada 30 43 13 9 5 0 0 73 14 926

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 39 30 18 3 6 2 2 71 10 59
2017 Region - Ontario (excluding National Capital Region) 33 26 22 13 6 0 0 59 19 105
2017 Region - Prairies, Nunavut, NWT 0 38 31 19 12 0 0 38 31 16
2017 Region - British Columbia, Yukon 33 49 12 6 0 0 0 82 6 15
2017 Region - National Capital Region 28 33 21 12 6 1 0 61 18 3154
2017 Region - Outside Canada 22 37 22 13 6 1 0 59 18 935
2014 Region - Atlantic 31 49 10 0 10 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 11 36 32 11 8 2 0 48 19 48
2014 Region - Ontario (excluding National Capital Region) 32 39 17 7 3 2 0 72 10 68
2014 Region - Prairies, Nunavut, NWT 7 29 6 40 18 0 0 36 58 17
2014 Region - British Columbia, Yukon 0 80 7 13 0 0 0 80 13 15
2014 Region - National Capital Region 21 36 21 15 7 1 0 57 22 2966
2014 Region - Outside Canada 17 44 20 14 4 0 0 61 18 926

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 44 27 17 6 4 0 2 73 10 60
2017 Region - Ontario (excluding National Capital Region) 31 32 15 17 5 0 0 62 22 105
2017 Region - Prairies, Nunavut, NWT 0 32 25 38 6 0 0 32 44 16
2017 Region - British Columbia, Yukon 45 31 7 18 0 0 0 76 18 15
2017 Region - National Capital Region 27 38 18 11 6 0 0 65 17 3160
2017 Region - Outside Canada 20 42 18 13 6 0 0 63 19 935
2014 Region - Atlantic 21 59 10 0 10 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 13 30 35 15 6 2 0 43 21 48
2014 Region - Ontario (excluding National Capital Region) 27 45 14 6 6 2 0 73 12 68
2014 Region - Prairies, Nunavut, NWT 7 23 18 30 23 0 0 30 52 17
2014 Region - British Columbia, Yukon 7 67 7 20 0 0 0 74 20 15
2014 Region - National Capital Region 20 36 20 16 7 0 0 57 23 2968
2014 Region - Outside Canada 18 42 20 15 5 0 0 60 20 926

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 34 38 17 7 3 0 2 72 11 60
2017 Region - Ontario (excluding National Capital Region) 37 34 13 9 5 2 1 72 15 105
2017 Region - Prairies, Nunavut, NWT 19 20 14 34 7 6 0 42 44 15
2017 Region - British Columbia, Yukon 44 31 25 0 0 0 0 75 0 15
2017 Region - National Capital Region 34 30 16 9 7 3 1 67 17 3157
2017 Region - Outside Canada 34 35 13 7 5 3 2 73 13 932
2014 Region - Atlantic 31 49 10 0 10 0 0 80 10 10
2014 Region - Quebec (excluding National Capital Region) 23 25 20 19 11 2 0 49 30 48
2014 Region - Ontario (excluding National Capital Region) 44 26 19 8 2 1 0 71 9 68
2014 Region - Prairies, Nunavut, NWT 24 18 12 29 5 12 0 48 39 17
2014 Region - British Columbia, Yukon 20 40 7 20 14 0 0 59 34 15
2014 Region - National Capital Region 30 29 17 11 8 4 1 62 20 2966
2014 Region - Outside Canada 37 33 15 9 3 3 1 72 12 925
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 37 32 31 60
2017 Region - Ontario (excluding National Capital Region) 32 35 33 105
2017 Region - Prairies, Nunavut, NWT 43 25 32 16
2017 Region - British Columbia, Yukon 6 50 44 15
2017 Region - National Capital Region 38 31 31 3166
2017 Region - Outside Canada 32 51 17 935
2014 Region - Atlantic 20 60 20 10
2014 Region - Quebec (excluding National Capital Region) 25 29 45 48
2014 Region - Ontario (excluding National Capital Region) 39 29 32 68
2014 Region - Prairies, Nunavut, NWT 46 12 42 17
2014 Region - British Columbia, Yukon 26 41 33 15
2014 Region - National Capital Region 40 28 33 2971
2014 Region - Outside Canada 31 50 19 925

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 16 25 25 0 16 18 22
2017 Region - Ontario (excluding National Capital Region) 15 41 33 5 6 0 34
2017 Region - National Capital Region 10 45 23 5 10 7 1208
2017 Region - Outside Canada 10 57 9 13 3 8 298
2014 Region - Quebec (excluding National Capital Region) 8 26 48 18 9999 0 12
2014 Region - Ontario (excluding National Capital Region) 15 56 11 3 9999 15 26
2014 Region - National Capital Region 9 51 22 9 9999 8 1181
2014 Region - Outside Canada 13 64 7 10 9999 6 294
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 17 83 60
2017 Region - Ontario (excluding National Capital Region) 17 83 105
2017 Region - Prairies, Nunavut, NWT 31 69 16
2017 Region - National Capital Region 17 83 3159
2017 Region - Outside Canada 17 83 933
2014 Region - Quebec (excluding National Capital Region) 21 79 48
2014 Region - Ontario (excluding National Capital Region) 19 81 68
2014 Region - Prairies, Nunavut, NWT 30 70 17
2014 Region - National Capital Region 19 81 2962
2014 Region - Outside Canada 14 86 923

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 34 18
2017 Region - National Capital Region 41 543
2017 Region - Outside Canada 40 158
2014 Region - Ontario (excluding National Capital Region) 58 12
2014 Region - National Capital Region 41 557
2014 Region - Outside Canada 35 128

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 67 18
2017 Region - National Capital Region 68 543
2017 Region - Outside Canada 70 158
2014 Region - Quebec (excluding National Capital Region) 70 10
2014 Region - Ontario (excluding National Capital Region) 67 12
2014 Region - National Capital Region 70 557
2014 Region - Outside Canada 64 128

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 7 543
2017 Region - Outside Canada 9 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 5 557
2014 Region - Outside Canada 14 128

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 0 18
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 0 557
2014 Region - Outside Canada 0 128

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 0 18
2017 Region - National Capital Region 4 543
2017 Region - Outside Canada 4 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 2 557
2014 Region - Outside Canada 5 128

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 3 543
2017 Region - Outside Canada 13 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 4 557
2014 Region - Outside Canada 9 128

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 3 543
2017 Region - Outside Canada 3 158
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 3 557
2014 Region - Outside Canada 6 128

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 63 10
2017 Region - Ontario (excluding National Capital Region) 61 18
2017 Region - National Capital Region 42 544
2017 Region - Outside Canada 48 158
2014 Region - Quebec (excluding National Capital Region) 50 10
2014 Region - National Capital Region 40 558
2014 Region - Outside Canada 53 128

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 39 18
2017 Region - National Capital Region 42 544
2017 Region - Outside Canada 42 158
2014 Region - Quebec (excluding National Capital Region) 70 10
2014 Region - Ontario (excluding National Capital Region) 49 12
2014 Region - National Capital Region 42 558
2014 Region - Outside Canada 41 128

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 65 10
2017 Region - Ontario (excluding National Capital Region) 44 18
2017 Region - National Capital Region 44 544
2017 Region - Outside Canada 43 158
2014 Region - Ontario (excluding National Capital Region) 51 12
2014 Region - National Capital Region 46 558
2014 Region - Outside Canada 38 128

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 65 10
2017 Region - Ontario (excluding National Capital Region) 51 18
2017 Region - National Capital Region 37 544
2017 Region - Outside Canada 37 158
2014 Region - Ontario (excluding National Capital Region) 39 12
2014 Region - National Capital Region 38 558
2014 Region - Outside Canada 34 128

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 45 18
2017 Region - National Capital Region 33 544
2017 Region - Outside Canada 31 158
2014 Region - Ontario (excluding National Capital Region) 48 12
2014 Region - National Capital Region 33 558
2014 Region - Outside Canada 32 128

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 56 18
2017 Region - National Capital Region 56 544
2017 Region - Outside Canada 53 158
2014 Region - Quebec (excluding National Capital Region) 59 10
2014 Region - Ontario (excluding National Capital Region) 65 12
2014 Region - National Capital Region 54 558
2014 Region - Outside Canada 57 128

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 33 18
2017 Region - National Capital Region 33 544
2017 Region - Outside Canada 32 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - Ontario (excluding National Capital Region) 40 12
2014 Region - National Capital Region 33 558
2014 Region - Outside Canada 42 128

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 0 18
2017 Region - National Capital Region 1 544
2017 Region - Outside Canada 0 158
2014 Region - Quebec (excluding National Capital Region) 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 0 18
2017 Region - National Capital Region 8 544
2017 Region - Outside Canada 9 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - National Capital Region 6 558
2014 Region - Outside Canada 13 128

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 12 544
2017 Region - Outside Canada 14 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - National Capital Region 12 558
2014 Region - Outside Canada 13 128

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 47 10
2017 Region - Ontario (excluding National Capital Region) 33 18
2017 Region - National Capital Region 49 544
2017 Region - Outside Canada 44 158
2014 Region - Quebec (excluding National Capital Region) 59 10
2014 Region - Ontario (excluding National Capital Region) 40 12
2014 Region - National Capital Region 48 558
2014 Region - Outside Canada 42 128

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 61 18
2017 Region - National Capital Region 27 544
2017 Region - Outside Canada 35 158
2014 Region - Ontario (excluding National Capital Region) 49 12
2014 Region - National Capital Region 28 558
2014 Region - Outside Canada 34 128

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 13 544
2017 Region - Outside Canada 12 158
2014 Region - National Capital Region 12 558
2014 Region - Outside Canada 9 128

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 67 18
2017 Region - National Capital Region 54 544
2017 Region - Outside Canada 58 158
2014 Region - Quebec (excluding National Capital Region) 51 10
2014 Region - Ontario (excluding National Capital Region) 59 12
2014 Region - National Capital Region 53 559
2014 Region - Outside Canada 59 128

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 30 544
2017 Region - Outside Canada 37 158
2014 Region - National Capital Region 29 559
2014 Region - Outside Canada 31 128

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 15 544
2017 Region - Outside Canada 17 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - National Capital Region 17 559
2014 Region - Outside Canada 25 128

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 27 18
2017 Region - National Capital Region 16 544
2017 Region - Outside Canada 10 158
2014 Region - Ontario (excluding National Capital Region) 0 12
2014 Region - National Capital Region 17 559
2014 Region - Outside Canada 12 128

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 13 544
2017 Region - Outside Canada 7 158
2014 Region - National Capital Region 10 559
2014 Region - Outside Canada 12 128

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 6 544
2017 Region - Outside Canada 7 158
2014 Region - National Capital Region 6 559
2014 Region - Outside Canada 7 128

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 14 544
2017 Region - Outside Canada 13 158
2014 Region - National Capital Region 17 559
2014 Region - Outside Canada 12 128

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 13 544
2017 Region - Outside Canada 14 158
2014 Region - Quebec (excluding National Capital Region) 0 10
2014 Region - National Capital Region 14 559
2014 Region - Outside Canada 9 128

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 53 10
2017 Region - National Capital Region 24 544
2017 Region - Outside Canada 17 158
2014 Region - National Capital Region 20 559
2014 Region - Outside Canada 26 128

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 8 510
2017 Region - Outside Canada 9 148
2014 Region - National Capital Region 11 525
2014 Region - Outside Canada 8 119

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 20 510
2017 Region - Outside Canada 19 148
2014 Region - National Capital Region 19 525
2014 Region - Outside Canada 19 119

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - Ontario (excluding National Capital Region) 0 17
2017 Region - National Capital Region 10 510
2017 Region - Outside Canada 7 148
2014 Region - National Capital Region 9 525
2014 Region - Outside Canada 10 119

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 6 510
2017 Region - Outside Canada 8 148
2014 Region - National Capital Region 6 525
2014 Region - Outside Canada 4 119

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - National Capital Region 11 510
2017 Region - Outside Canada 11 148
2014 Region - National Capital Region 12 525
2014 Region - Outside Canada 13 119

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 10 510
2017 Region - Outside Canada 17 148
2014 Region - National Capital Region 11 525
2014 Region - Outside Canada 18 119

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 20 510
2017 Region - Outside Canada 10 148
2014 Region - National Capital Region 16 525
2014 Region - Outside Canada 9 119

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 12 510
2017 Region - Outside Canada 6 148
2014 Region - National Capital Region 10 525
2014 Region - Outside Canada 7 119

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 11 510
2017 Region - Outside Canada 11 148
2014 Region - National Capital Region 12 525
2014 Region - Outside Canada 9 119

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 41 17
2017 Region - National Capital Region 32 510
2017 Region - Outside Canada 36 148
2014 Region - National Capital Region 28 525
2014 Region - Outside Canada 29 119

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 41 17
2017 Region - National Capital Region 13 510
2017 Region - Outside Canada 14 148
2014 Region - National Capital Region 14 525
2014 Region - Outside Canada 13 119

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 52 10
2017 Region - Ontario (excluding National Capital Region) 53 17
2017 Region - National Capital Region 47 510
2017 Region - Outside Canada 58 148
2014 Region - Ontario (excluding National Capital Region) 50 10
2014 Region - National Capital Region 50 525
2014 Region - Outside Canada 49 119

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - Ontario (excluding National Capital Region) 0 17
2017 Region - National Capital Region 1 510
2014 Region - Ontario (excluding National Capital Region) 0 10
2014 Region - National Capital Region 1 525

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 56 10
2017 Region - Ontario (excluding National Capital Region) 46 17
2017 Region - National Capital Region 50 510
2017 Region - Outside Canada 56 148
2014 Region - National Capital Region 50 525
2014 Region - Outside Canada 58 119

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 0 10
2017 Region - Ontario (excluding National Capital Region) 0 17
2017 Region - National Capital Region 2 510

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 14 510
2017 Region - Outside Canada 15 148
2014 Region - National Capital Region 13 525
2014 Region - Outside Canada 7 119

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 91 9 10
2017 Region - Ontario (excluding National Capital Region) 94 6 18
2017 Region - National Capital Region 91 9 544
2017 Region - Outside Canada 100 0 158

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 16 18 19 3 10 23 12 51 20 60
2017 Region - Ontario (excluding National Capital Region) 15 14 14 7 13 26 10 46 32 105
2017 Region - Prairies, Nunavut, NWT 6 25 6 13 20 24 7 44 47 16
2017 Region - British Columbia, Yukon 12 0 20 18 18 25 7 17 54 15
2017 Region - National Capital Region 10 14 18 8 8 31 11 41 27 3159
2017 Region - Outside Canada 11 22 21 9 9 22 7 45 26 937
2014 Region - Atlantic 11 20 10 10 0 49 0 61 20 10
2014 Region - Quebec (excluding National Capital Region) 9 14 16 6 13 35 6 40 33 48
2014 Region - Ontario (excluding National Capital Region) 15 24 12 4 8 24 12 62 20 68
2014 Region - Prairies, Nunavut, NWT 0 18 6 29 24 12 12 23 69 17
2014 Region - British Columbia, Yukon 8 40 27 13 0 13 0 54 15 15
2014 Region - National Capital Region 9 14 22 7 7 32 9 39 25 2968
2014 Region - Outside Canada 12 22 19 9 7 25 6 49 24 926

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 26 19 25 6 7 14 3 55 15 60
2017 Region - Ontario (excluding National Capital Region) 20 21 18 8 10 19 3 53 23 104
2017 Region - Prairies, Nunavut, NWT 12 38 31 0 13 6 0 53 14 16
2017 Region - British Columbia, Yukon 12 14 12 18 18 25 0 34 49 15
2017 Region - National Capital Region 17 27 21 8 6 18 3 55 19 3159
2017 Region - Outside Canada 19 32 21 11 6 10 1 58 19 937
2014 Region - Atlantic 11 30 19 10 0 30 0 58 14 10
2014 Region - Quebec (excluding National Capital Region) 15 21 27 4 11 22 0 46 20 48
2014 Region - Ontario (excluding National Capital Region) 23 23 16 9 4 16 9 62 17 68
2014 Region - Prairies, Nunavut, NWT 6 35 12 23 12 6 6 46 40 17
2014 Region - British Columbia, Yukon 14 33 13 33 0 7 0 50 35 15
2014 Region - National Capital Region 14 25 24 8 6 21 2 51 19 2965
2014 Region - Outside Canada 18 35 21 8 5 11 1 61 15 926
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 28 27 16 9 2 5 13 67 13 60
2017 Region - Ontario (excluding National Capital Region) 23 45 11 6 6 2 7 74 14 105
2017 Region - Prairies, Nunavut, NWT 13 68 6 7 0 0 6 86 7 16
2017 Region - British Columbia, Yukon 12 49 0 14 0 7 18 82 18 15
2017 Region - National Capital Region 21 47 10 8 3 2 9 77 13 3162
2017 Region - Outside Canada 21 46 9 5 1 1 16 81 8 934
2014 Region - Atlantic 50 30 20 0 0 0 0 80 0 10
2014 Region - Quebec (excluding National Capital Region) 12 56 14 9 0 4 4 75 10 48
2014 Region - Ontario (excluding National Capital Region) 25 50 13 6 1 4 0 78 8 68
2014 Region - Prairies, Nunavut, NWT 17 65 0 18 0 0 0 82 18 17
2014 Region - British Columbia, Yukon 33 47 0 13 7 0 0 80 20 15
2014 Region - National Capital Region 20 51 11 6 2 2 8 79 9 2968
2014 Region - Outside Canada 22 47 10 5 1 1 14 81 6 926

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 19 18 21 6 0 20 16 58 9 60
2017 Region - Ontario (excluding National Capital Region) 9 28 13 8 8 21 11 56 25 104
2017 Region - Prairies, Nunavut, NWT 0 13 34 20 13 6 13 17 41 15
2017 Region - British Columbia, Yukon 6 18 7 13 6 26 25 48 38 15
2017 Region - National Capital Region 6 16 22 10 7 27 12 37 28 3157
2017 Region - Outside Canada 6 18 23 15 9 17 13 33 33 937
2014 Region - Atlantic 11 0 30 29 10 20 0 13 49 10
2014 Region - Quebec (excluding National Capital Region) 11 35 23 11 2 14 4 56 16 48
2014 Region - Ontario (excluding National Capital Region) 15 27 17 10 4 20 6 57 20 68
2014 Region - Prairies, Nunavut, NWT 0 24 12 18 23 12 11 31 54 17
2014 Region - British Columbia, Yukon 13 13 26 7 7 20 14 40 20 15
2014 Region - National Capital Region 6 18 23 11 7 23 12 37 27 2967
2014 Region - Outside Canada 6 18 20 17 15 12 12 32 42 926

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 30 21 15 5 2 15 13 71 9 60
2017 Region - Ontario (excluding National Capital Region) 31 33 8 3 1 16 9 85 5 105
2017 Region - Prairies, Nunavut, NWT 18 31 38 7 0 0 6 52 7 16
2017 Region - British Columbia, Yukon 24 31 0 0 7 19 18 89 11 15
2017 Region - National Capital Region 30 31 12 3 2 12 9 78 7 3163
2017 Region - Outside Canada 25 30 13 5 2 9 16 73 9 935
2014 Region - Atlantic 50 40 0 10 0 0 0 90 10 10
2014 Region - Quebec (excluding National Capital Region) 25 44 11 6 0 10 4 80 7 48
2014 Region - Ontario (excluding National Capital Region) 41 36 7 5 0 10 0 86 6 68
2014 Region - Prairies, Nunavut, NWT 17 24 18 30 0 12 0 46 34 17
2014 Region - British Columbia, Yukon 29 7 21 14 7 21 0 46 27 14
2014 Region - National Capital Region 28 35 13 5 2 10 8 76 8 2969
2014 Region - Outside Canada 27 30 13 5 1 8 15 74 9 925

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 27 24 16 2 3 16 12 71 7 60
2017 Region - Ontario (excluding National Capital Region) 29 26 12 5 3 16 9 73 11 105
2017 Region - Prairies, Nunavut, NWT 0 36 32 7 6 13 6 45 16 16
2017 Region - British Columbia, Yukon 12 20 12 12 7 26 12 51 30 15
2017 Region - National Capital Region 22 31 15 5 3 15 9 70 11 3163
2017 Region - Outside Canada 15 32 18 9 3 9 15 61 15 935
2014 Region - Atlantic 31 49 20 0 0 0 0 80 0 10
2014 Region - Quebec (excluding National Capital Region) 19 33 23 4 2 15 4 64 7 48
2014 Region - Ontario (excluding National Capital Region) 28 39 10 6 3 14 0 78 10 68
2014 Region - Prairies, Nunavut, NWT 11 36 24 12 6 12 0 53 20 17
2014 Region - British Columbia, Yukon 21 7 27 26 7 13 0 31 38 15
2014 Region - National Capital Region 18 34 17 6 3 14 8 66 12 2967
2014 Region - Outside Canada 15 31 17 12 3 7 15 59 19 925
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 8 92 60
2017 Region - Ontario (excluding National Capital Region) 9 91 105
2017 Region - National Capital Region 9 91 3154
2017 Region - Outside Canada 9 91 932
2014 Region - Atlantic 0 100 10
2014 Region - Quebec (excluding National Capital Region) 15 85 47
2014 Region - Ontario (excluding National Capital Region) 8 92 67
2014 Region - National Capital Region 8 92 2960
2014 Region - Outside Canada 7 93 925

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 33 292
2017 Region - Outside Canada 39 87
2014 Region - National Capital Region 31 239
2014 Region - Outside Canada 29 61

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 86 292
2017 Region - Outside Canada 80 87
2014 Region - National Capital Region 85 239
2014 Region - Outside Canada 65 61

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 4 292
2017 Region - Outside Canada 8 87

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 0 292
2014 Region - National Capital Region 0 239
2014 Region - Outside Canada 0 61

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 5 292
2017 Region - Outside Canada 11 87
2014 Region - National Capital Region 5 239

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 4 292
2017 Region - Outside Canada 16 87
2014 Region - National Capital Region 4 239
2014 Region - Outside Canada 15 61

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 8 292
2017 Region - Outside Canada 9 87
2014 Region - National Capital Region 11 239
2014 Region - Outside Canada 15 61

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 22 293
2017 Region - Outside Canada 16 87
2014 Region - National Capital Region 15 240
2014 Region - Outside Canada 16 61

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 22 293
2017 Region - Outside Canada 21 87
2014 Region - National Capital Region 19 240
2014 Region - Outside Canada 23 61

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 11 293
2017 Region - Outside Canada 9 87
2014 Region - National Capital Region 8 240

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 7 293
2017 Region - Outside Canada 7 87
2014 Region - National Capital Region 4 240
2014 Region - Outside Canada 10 61

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 29 293
2017 Region - Outside Canada 21 87
2014 Region - National Capital Region 31 240
2014 Region - Outside Canada 24 61

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 31 293
2017 Region - Outside Canada 48 87
2014 Region - National Capital Region 23 240
2014 Region - Outside Canada 31 61

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 2 293
2017 Region - Outside Canada 6 87
2014 Region - National Capital Region 3 240
2014 Region - Outside Canada 13 61

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 5 293
2017 Region - Outside Canada 19 87
2014 Region - National Capital Region 7 240
2014 Region - Outside Canada 15 61

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 18 293
2017 Region - Outside Canada 28 87
2014 Region - National Capital Region 17 240
2014 Region - Outside Canada 18 61

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 13 293
2017 Region - Outside Canada 7 87
2014 Region - National Capital Region 10 240

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Region - Outside Canada 0 87
2014 Region - Outside Canada 0 61

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 26 293
2017 Region - Outside Canada 16 87
2014 Region - National Capital Region 34 240
2014 Region - Outside Canada 20 61

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 26 295
2017 Region - Outside Canada 32 87
2014 Region - National Capital Region 26 239
2014 Region - Outside Canada 28 61

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 17 295
2017 Region - Outside Canada 17 87
2014 Region - National Capital Region 15 239
2014 Region - Outside Canada 11 61

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 11 295
2017 Region - Outside Canada 10 87
2014 Region - National Capital Region 12 239
2014 Region - Outside Canada 11 61

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 14 295
2017 Region - Outside Canada 13 87
2014 Region - National Capital Region 17 239
2014 Region - Outside Canada 15 61

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 6 295
2014 Region - National Capital Region 7 239

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 6 295
2014 Region - National Capital Region 5 239

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 7 295
2017 Region - Outside Canada 10 87
2014 Region - National Capital Region 7 239
2014 Region - Outside Canada 10 61

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 7 295
2017 Region - Outside Canada 7 87
2014 Region - National Capital Region 8 239
2014 Region - Outside Canada 11 61

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 56 295
2017 Region - Outside Canada 40 87
2014 Region - National Capital Region 55 239
2014 Region - Outside Canada 54 61

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 5 277
2017 Region - Outside Canada 8 84
2014 Region - National Capital Region 5 227

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 16 277
2017 Region - Outside Canada 23 84
2014 Region - National Capital Region 9 227
2014 Region - Outside Canada 20 58

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 4 277
2014 Region - Outside Canada 0 58

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 4 277
2014 Region - National Capital Region 3 227
2014 Region - Outside Canada 0 58

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 5 277
2017 Region - Outside Canada 9 84
2014 Region - National Capital Region 4 227

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 15 277
2017 Region - Outside Canada 13 84
2014 Region - National Capital Region 13 227
2014 Region - Outside Canada 10 58

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 8 277
2017 Region - Outside Canada 10 84
2014 Region - National Capital Region 14 227

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 7 277
2017 Region - Outside Canada 6 84
2014 Region - National Capital Region 7 227

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 24 277
2017 Region - Outside Canada 31 84
2014 Region - National Capital Region 24 227
2014 Region - Outside Canada 19 58

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 12 277
2017 Region - Outside Canada 14 84
2014 Region - National Capital Region 14 227
2014 Region - Outside Canada 14 58

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 48 277
2017 Region - Outside Canada 51 84
2014 Region - National Capital Region 47 227
2014 Region - Outside Canada 48 58

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 2 277
2014 Region - Outside Canada 0 58

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 59 277
2017 Region - Outside Canada 65 84
2014 Region - National Capital Region 65 227
2014 Region - Outside Canada 68 58

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 2 277

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - National Capital Region 13 277
2017 Region - Outside Canada 12 84
2014 Region - National Capital Region 13 227
2014 Region - Outside Canada 14 58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - National Capital Region 91 9 292
2017 Region - Outside Canada 99 1 87

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 20 10 24 5 5 25 12 47 15 60
2017 Region - Ontario (excluding National Capital Region) 15 18 18 4 6 27 12 54 16 104
2017 Region - Prairies, Nunavut, NWT 7 24 25 7 13 25 0 40 26 16
2017 Region - British Columbia, Yukon 12 7 26 6 6 44 0 33 21 15
2017 Region - National Capital Region 11 15 20 4 4 39 8 48 15 3161
2017 Region - Outside Canada 11 22 19 5 4 32 6 55 14 937
2014 Region - Atlantic 11 10 30 0 0 49 0 41 0 10
2014 Region - Quebec (excluding National Capital Region) 6 19 26 2 9 25 13 41 17 48
2014 Region - Ontario (excluding National Capital Region) 15 14 20 6 0 34 11 53 10 68
2014 Region - Prairies, Nunavut, NWT 0 29 17 24 0 18 12 41 34 17
2014 Region - British Columbia, Yukon 0 33 33 7 0 20 8 45 9 15
2014 Region - National Capital Region 10 14 22 4 3 40 7 45 13 2969
2014 Region - Outside Canada 12 22 17 3 3 37 5 60 11 926

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 24 24 5 5 14 6 58 12 59
2017 Region - Ontario (excluding National Capital Region) 25 22 17 6 6 20 4 62 16 105
2017 Region - Prairies, Nunavut, NWT 20 40 13 7 7 13 0 68 16 15
2017 Region - British Columbia, Yukon 12 45 13 6 6 19 0 70 14 15
2017 Region - National Capital Region 19 30 19 4 4 21 3 64 11 3158
2017 Region - Outside Canada 22 39 17 6 2 12 1 70 10 937
2014 Region - Atlantic 21 19 40 0 0 20 0 50 0 10
2014 Region - Quebec (excluding National Capital Region) 12 24 22 4 8 25 4 51 18 48
2014 Region - Ontario (excluding National Capital Region) 25 27 15 6 0 21 6 72 8 68
2014 Region - Prairies, Nunavut, NWT 5 36 29 6 0 18 6 54 8 17
2014 Region - British Columbia, Yukon 14 33 20 20 0 13 0 54 23 15
2014 Region - National Capital Region 18 26 22 4 3 25 2 60 10 2965
2014 Region - Outside Canada 23 37 17 4 2 15 1 72 8 924
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 20 17 21 20 18 0 5 38 40 60
2017 Region - Ontario (excluding National Capital Region) 17 16 18 11 31 0 7 36 45 102
2017 Region - Prairies, Nunavut, NWT 0 31 31 6 32 0 0 31 38 16
2017 Region - British Columbia, Yukon 6 35 20 33 6 0 0 41 39 14
2017 Region - National Capital Region 16 21 20 16 24 0 2 38 41 3156
2017 Region - Outside Canada 22 28 23 13 12 0 2 51 26 936

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 15 25 27 15 11 0 7 43 28 60
2017 Region - Ontario (excluding National Capital Region) 11 22 31 14 21 0 0 33 36 103
2017 Region - Prairies, Nunavut, NWT 6 24 39 19 13 0 0 30 31 16
2017 Region - British Columbia, Yukon 12 33 44 6 6 0 0 45 12 15
2017 Region - National Capital Region 12 23 30 20 14 0 1 36 34 3159
2017 Region - Outside Canada 8 20 30 24 18 0 0 28 42 935

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 18 24 25 15 10 0 8 45 27 60
2017 Region - Ontario (excluding National Capital Region) 11 26 23 23 14 0 2 38 38 103
2017 Region - Prairies, Nunavut, NWT 0 12 39 38 12 0 0 12 50 16
2017 Region - British Columbia, Yukon 13 57 24 0 6 0 0 70 6 15
2017 Region - National Capital Region 14 26 26 19 13 0 2 41 32 3156
2017 Region - Outside Canada 11 28 29 20 11 0 1 40 31 937

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 17 15 25 24 14 0 5 33 40 60
2017 Region - Ontario (excluding National Capital Region) 13 25 22 17 21 0 2 39 39 103
2017 Region - Prairies, Nunavut, NWT 0 30 25 19 26 0 0 30 45 16
2017 Region - British Columbia, Yukon 19 38 25 6 6 6 0 61 13 15
2017 Region - National Capital Region 13 22 24 21 18 1 2 36 40 3156
2017 Region - Outside Canada 12 23 27 20 16 0 1 35 37 934

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 35 24 6 9 3 2 21 76 16 59
2017 Region - Ontario (excluding National Capital Region) 25 26 19 15 9 3 3 53 26 104
2017 Region - Prairies, Nunavut, NWT 19 56 19 0 6 0 0 75 6 16
2017 Region - British Columbia, Yukon 30 26 25 6 6 0 7 60 13 15
2017 Region - National Capital Region 30 26 19 11 8 1 6 60 19 3151
2017 Region - Outside Canada 16 28 23 18 14 0 1 44 32 935

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 29 30 21 3 9 2 7 64 13 60
2017 Region - Ontario (excluding National Capital Region) 18 25 26 16 13 0 2 44 30 104
2017 Region - Prairies, Nunavut, NWT 13 32 34 21 0 0 0 46 21 15
2017 Region - British Columbia, Yukon 24 33 37 0 6 0 0 57 6 15
2017 Region - National Capital Region 22 27 24 15 11 0 1 50 26 3155
2017 Region - Outside Canada 11 26 28 21 13 0 0 37 34 935

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 29 24 9 9 0 7 55 20 60
2017 Region - Ontario (excluding National Capital Region) 18 29 26 18 5 2 2 49 24 102
2017 Region - Prairies, Nunavut, NWT 7 24 44 13 13 0 0 31 25 16
2017 Region - British Columbia, Yukon 32 37 13 12 0 0 6 74 13 15
2017 Region - National Capital Region 22 32 24 13 7 1 1 55 20 3153
2017 Region - Outside Canada 19 35 26 12 6 0 0 55 18 934

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 24 28 29 9 5 0 5 55 14 60
2017 Region - Ontario (excluding National Capital Region) 11 36 26 14 10 0 2 49 25 104
2017 Region - Prairies, Nunavut, NWT 0 24 51 6 19 0 0 24 25 16
2017 Region - British Columbia, Yukon 25 50 12 0 6 0 6 80 6 15
2017 Region - National Capital Region 18 31 26 15 9 1 1 49 24 3152
2017 Region - Outside Canada 15 36 27 15 6 0 0 52 21 934

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 30 24 13 6 0 5 55 20 59
2017 Region - Ontario (excluding National Capital Region) 19 34 22 17 7 0 1 54 24 103
2017 Region - Prairies, Nunavut, NWT 6 42 25 26 0 0 0 48 26 16
2017 Region - British Columbia, Yukon 51 32 6 12 0 0 0 82 12 15
2017 Region - National Capital Region 21 31 24 14 8 0 1 54 22 3151
2017 Region - Outside Canada 21 36 24 13 6 0 1 57 19 935

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 20 36 29 3 8 0 5 59 11 60
2017 Region - Ontario (excluding National Capital Region) 18 24 26 16 10 1 5 45 28 103
2017 Region - Prairies, Nunavut, NWT 6 25 12 32 25 0 0 31 57 16
2017 Region - British Columbia, Yukon 14 49 19 7 6 0 6 67 13 15
2017 Region - National Capital Region 25 31 23 13 6 1 2 57 19 3140
2017 Region - Outside Canada 16 27 29 18 9 0 1 43 27 934

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 54 10 20 1 6 0 8 71 8 60
2017 Region - Ontario (excluding National Capital Region) 45 25 15 6 6 1 2 73 12 105
2017 Region - Prairies, Nunavut, NWT 37 43 13 6 0 0 0 81 6 16
2017 Region - British Columbia, Yukon 62 12 6 0 6 0 14 86 7 15
2017 Region - National Capital Region 49 24 14 6 4 0 2 75 10 3155
2017 Region - Outside Canada 47 26 15 7 4 0 1 74 11 935

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 61 7 4 6 9 0 11 77 18 60
2017 Region - Ontario (excluding National Capital Region) 58 14 12 6 6 2 3 75 12 105
2017 Region - Prairies, Nunavut, NWT 56 25 13 6 0 0 0 81 6 16
2017 Region - British Columbia, Yukon 56 18 18 0 0 0 7 80 0 15
2017 Region - National Capital Region 70 12 6 4 3 1 4 86 8 3155
2017 Region - Outside Canada 72 13 5 5 2 1 2 87 7 935

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 47 28 8 6 5 0 7 80 12 60
2017 Region - Ontario (excluding National Capital Region) 56 26 9 7 3 0 0 82 9 105
2017 Region - Prairies, Nunavut, NWT 24 44 26 6 0 0 0 68 6 16
2017 Region - British Columbia, Yukon 24 50 12 0 0 0 14 86 0 15
2017 Region - National Capital Region 57 25 9 4 2 0 2 85 6 3154
2017 Region - Outside Canada 52 27 12 5 3 0 1 81 7 936

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 45 17 15 5 14 0 5 65 19 60
2017 Region - Ontario (excluding National Capital Region) 54 23 11 5 6 0 2 78 11 105
2017 Region - Prairies, Nunavut, NWT 49 33 19 0 0 0 0 81 0 16
2017 Region - British Columbia, Yukon 55 25 0 12 0 0 7 87 13 15
2017 Region - National Capital Region 58 19 10 6 4 0 3 79 11 3150
2017 Region - Outside Canada 52 24 11 7 5 0 1 76 13 934

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 48 12 8 2 3 0 28 83 6 60
2017 Region - Ontario (excluding National Capital Region) 63 15 4 1 4 0 13 90 5 104
2017 Region - Prairies, Nunavut, NWT 44 7 12 0 0 0 38 81 0 16
2017 Region - British Columbia, Yukon 31 12 7 6 0 0 44 78 11 15
2017 Region - National Capital Region 53 13 5 2 1 0 25 88 5 3151
2017 Region - Outside Canada 46 26 10 4 1 0 11 82 6 931

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 64 22 5 0 0 2 8 95 0 60
2017 Region - Ontario (excluding National Capital Region) 64 23 7 1 1 0 4 91 2 105
2017 Region - Prairies, Nunavut, NWT 49 45 0 6 0 0 0 94 6 16
2017 Region - British Columbia, Yukon 59 34 7 0 0 0 0 93 0 14
2017 Region - National Capital Region 69 17 5 1 1 1 7 92 2 3141
2017 Region - Outside Canada 58 26 9 3 0 0 3 87 3 930

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 61 15 9 3 3 0 8 83 7 60
2017 Region - Ontario (excluding National Capital Region) 57 19 7 6 9 0 3 78 15 105
2017 Region - Prairies, Nunavut, NWT 56 31 12 0 0 0 0 88 0 16
2017 Region - British Columbia, Yukon 55 13 19 12 0 0 0 68 12 15
2017 Region - National Capital Region 66 12 5 5 6 1 5 83 12 3158
2017 Region - Outside Canada 79 11 3 2 1 0 4 94 3 936

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 42 35 9 8 2 0 5 81 10 60
2017 Region - Ontario (excluding National Capital Region) 53 25 12 2 1 1 7 84 3 104
2017 Region - Prairies, Nunavut, NWT 31 37 19 6 6 0 0 68 12 16
2017 Region - British Columbia, Yukon 69 7 12 6 0 0 6 80 6 15
2017 Region - National Capital Region 54 25 12 4 2 0 4 82 6 3147
2017 Region - Outside Canada 57 27 10 2 1 0 2 86 3 935

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 13 23 34 21 3 2 5 39 26 60
2017 Region - Ontario (excluding National Capital Region) 9 21 37 22 10 0 0 31 33 105
2017 Region - Prairies, Nunavut, NWT 0 25 38 19 13 6 0 26 33 16
2017 Region - British Columbia, Yukon 0 67 13 20 0 0 0 67 20 14
2017 Region - National Capital Region 8 25 42 17 7 0 0 33 24 3164
2017 Region - Outside Canada 6 22 46 18 8 0 0 28 26 937

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 4 18 37 20 13 0 8 37 23 60
2017 Region - Ontario (excluding National Capital Region) 10 20 40 21 6 1 2 27 31 105
2017 Region - Prairies, Nunavut, NWT 13 19 63 6 0 0 0 6 31 16
2017 Region - British Columbia, Yukon 0 6 64 30 0 0 0 30 6 15
2017 Region - National Capital Region 9 20 41 20 9 0 0 30 29 3158
2017 Region - Outside Canada 9 23 41 20 7 0 0 27 32 929

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 7 17 25 11 12 21 8 33 31 60
2017 Region - Ontario (excluding National Capital Region) 18 36 15 21 6 5 0 57 27 105
2017 Region - Prairies, Nunavut, NWT 24 38 19 13 6 0 0 62 19 16
2017 Region - British Columbia, Yukon 12 31 27 12 18 0 0 43 30 15
2017 Region - National Capital Region 14 36 20 12 9 8 0 55 23 3156
2017 Region - Outside Canada 13 42 18 15 8 5 0 58 23 937

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 14 31 37 7 10 0 2 46 17 60
2017 Region - Ontario (excluding National Capital Region) 17 33 16 22 10 1 1 51 32 104
2017 Region - Prairies, Nunavut, NWT 0 31 6 38 19 0 6 33 60 16
2017 Region - British Columbia, Yukon 0 36 32 7 18 0 7 39 27 15
2017 Region - National Capital Region 11 35 21 19 11 3 0 47 31 3162
2017 Region - Outside Canada 11 35 20 21 11 2 0 47 33 934
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 14 86 60
2017 Region - Ontario (excluding National Capital Region) 23 77 104
2017 Region - National Capital Region 16 84 3154
2017 Region - Outside Canada 9 91 933
2014 Region - Atlantic 0 100 10
2014 Region - Quebec (excluding National Capital Region) 18 82 48
2014 Region - Ontario (excluding National Capital Region) 23 77 68
2014 Region - National Capital Region 13 87 2962
2014 Region - Outside Canada 7 93 923

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 75 25 24
2017 Region - National Capital Region 71 29 501
2017 Region - Outside Canada 76 24 87
2014 Region - Ontario (excluding National Capital Region) 63 37 16
2014 Region - National Capital Region 73 27 377
2014 Region - Outside Canada 63 37 66

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Ontario (excluding National Capital Region) 32 57 6 0 5 0 0 89 5 18
2017 Region - National Capital Region 43 38 6 8 4 1 1 82 12 356
2017 Region - Outside Canada 43 36 9 5 7 0 0 79 12 64
2014 Region - Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2014 Region - National Capital Region 47 34 7 8 2 0 1 83 10 275
2014 Region - Outside Canada 46 39 7 7 0 0 2 86 7 42
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 25 27 21 6 16 4 2 26 74 60
2017 Region - Ontario (excluding National Capital Region) 22 24 20 17 15 3 0 22 78 104
2017 Region - Prairies, Nunavut, NWT 13 6 49 7 13 12 0 14 86 16
2017 Region - British Columbia, Yukon 12 14 18 50 6 0 0 12 88 15
2017 Region - National Capital Region 22 22 21 14 18 3 1 23 77 3163
2017 Region - Outside Canada 22 25 21 13 12 5 2 24 76 936

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 40 41
2017 Region - Ontario (excluding National Capital Region) 29 77
2017 Region - Prairies, Nunavut, NWT 9 12
2017 Region - British Columbia, Yukon 15 13
2017 Region - National Capital Region 27 2343
2017 Region - Outside Canada 12 674

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 40 41
2017 Region - Ontario (excluding National Capital Region) 31 77
2017 Region - Prairies, Nunavut, NWT 17 12
2017 Region - British Columbia, Yukon 45 13
2017 Region - National Capital Region 40 2343
2017 Region - Outside Canada 24 674

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 21 41
2017 Region - Ontario (excluding National Capital Region) 14 77
2017 Region - Prairies, Nunavut, NWT 17 12
2017 Region - British Columbia, Yukon 14 13
2017 Region - National Capital Region 18 2343
2017 Region - Outside Canada 9 674

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 22 41
2017 Region - Ontario (excluding National Capital Region) 47 77
2017 Region - Prairies, Nunavut, NWT 58 12
2017 Region - British Columbia, Yukon 42 13
2017 Region - National Capital Region 49 2343
2017 Region - Outside Canada 61 674

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 9 41
2017 Region - Ontario (excluding National Capital Region) 3 77
2017 Region - Prairies, Nunavut, NWT 0 12
2017 Region - British Columbia, Yukon 21 13
2017 Region - National Capital Region 9 2343
2017 Region - Outside Canada 11 674

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 37 41
2017 Region - Ontario (excluding National Capital Region) 38 77
2017 Region - Prairies, Nunavut, NWT 42 12
2017 Region - British Columbia, Yukon 28 13
2017 Region - National Capital Region 38 2343
2017 Region - Outside Canada 39 674

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 9 33 29 3 9 18 41
2017 Region - Ontario (excluding National Capital Region) 3 43 23 7 4 19 71
2017 Region - Prairies, Nunavut, NWT 0 41 8 18 18 16 12
2017 Region - British Columbia, Yukon 0 58 14 0 7 21 13
2017 Region - National Capital Region 4 41 21 11 5 18 2300
2017 Region - Outside Canada 3 41 24 14 5 13 667

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 13 11 23 13 32 0 8 27 48 41
2017 Region - Ontario (excluding National Capital Region) 8 18 15 24 27 5 4 29 55 78
2017 Region - Prairies, Nunavut, NWT 0 17 8 17 50 0 8 18 73 12
2017 Region - British Columbia, Yukon 0 30 21 15 34 0 0 30 49 13
2017 Region - National Capital Region 6 17 16 18 32 2 8 26 56 2348
2017 Region - Outside Canada 3 12 17 21 37 1 9 17 64 674

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Quebec (excluding National Capital Region) 4 9 21 14 49 0 2 13 65 41
2017 Region - Ontario (excluding National Capital Region) 8 10 10 18 47 3 4 19 70 77
2017 Region - Prairies, Nunavut, NWT 0 16 0 9 59 8 8 19 81 12
2017 Region - British Columbia, Yukon 0 8 7 8 78 0 0 8 86 13
2017 Region - National Capital Region 3 7 10 17 55 2 5 11 78 2345
2017 Region - Outside Canada 1 7 12 18 53 2 7 9 78 674
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