2017 Public Service Employee Survey Results for Global Affairs Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 47 4 13 5 0 0 78 18 770
2017 Non-visible minority 26 51 7 13 4 0 0 76 17 3497
2014 Visible minority 33 50 5 10 2 0 0 83 12 617
2014 Non-visible minority 31 48 6 11 3 0 0 79 15 3423

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 25 3 3 1 0 1 92 5 770
2017 Non-visible minority 62 28 4 4 1 0 0 91 5 3488
2014 Visible minority 69 24 3 3 1 0 0 94 4 616
2014 Non-visible minority 62 28 5 4 1 0 0 91 5 3421

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 26 5 7 5 0 0 83 12 771
2017 Non-visible minority 50 25 8 11 5 0 0 76 16 3497
2014 Visible minority 62 19 5 10 3 0 0 81 13 615
2014 Non-visible minority 48 27 8 12 6 0 0 75 18 3417

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 34 8 13 9 0 1 70 23 769
2017 Non-visible minority 35 39 7 12 6 0 0 74 18 3496
2014 Visible minority 36 39 8 12 5 0 0 75 17 613
2014 Non-visible minority 38 37 8 11 6 0 0 75 17 3417

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 36 14 18 11 0 0 57 28 771
2017 Non-visible minority 23 42 13 15 7 0 0 65 22 3491
2014 Visible minority 22 36 16 17 7 0 1 59 25 615
2014 Non-visible minority 22 40 14 16 7 0 1 62 23 3422

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 37 8 7 5 0 0 80 11 770
2017 Non-visible minority 49 36 8 5 2 0 0 85 7 3492
2014 Visible minority 43 37 9 8 3 0 0 80 11 617
2014 Non-visible minority 45 37 8 6 3 0 0 83 9 3422

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 36 7 6 6 0 0 81 12 771
2017 Non-visible minority 51 36 6 5 2 0 0 87 7 3493
2014 Visible minority 45 36 8 8 3 0 0 81 11 615
2014 Non-visible minority 49 36 6 6 2 0 0 85 9 3419

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 39 13 11 4 0 0 71 16 769
2017 Non-visible minority 39 41 8 8 3 0 0 80 11 3486
2014 Visible minority 34 41 13 9 3 0 0 75 12 615
2014 Non-visible minority 38 41 10 7 3 1 0 80 10 3420

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 32 13 12 10 0 0 65 22 770
2017 Non-visible minority 32 34 12 13 7 1 0 67 21 3493
2014 Visible minority 32 34 15 11 7 1 1 67 18 615
2014 Non-visible minority 29 36 14 13 7 1 1 66 20 3421

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 23 13 13 13 2 10 56 29 770
2017 Non-visible minority 26 27 10 13 10 1 13 61 27 3492
2014 Visible minority 29 29 9 12 11 2 8 64 25 616
2014 Non-visible minority 28 27 9 14 10 1 11 63 27 3420

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 40 11 7 5 0 0 78 12 771
2017 Non-visible minority 38 43 9 5 3 0 0 82 9 3494
2014 Visible minority 31 42 13 9 5 0 0 74 14 617
2014 Non-visible minority 32 44 12 9 4 0 0 76 13 3423

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 37 14 15 8 1 0 62 23 770
2017 Non-visible minority 26 38 16 13 7 0 0 64 20 3494
2014 Visible minority 20 39 17 14 9 0 1 59 23 616
2014 Non-visible minority 21 38 17 15 9 0 0 59 24 3422

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 40 14 11 6 0 0 69 17 771
2017 Non-visible minority 26 44 14 12 4 0 0 70 16 3494

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 39 8 4 4 0 0 84 8 771
2017 Non-visible minority 40 43 9 5 2 0 0 83 8 3495
2014 Visible minority 41 41 10 5 3 0 0 82 8 615
2014 Non-visible minority 36 43 11 7 3 0 0 79 10 3422

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 33 15 13 9 1 0 64 21 770
2017 Non-visible minority 28 41 13 11 6 0 0 69 17 3492

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 54 31 9 4 2 0 1 85 6 766
2017 Non-visible minority 53 36 7 3 1 0 0 89 4 3485
2014 Visible minority 59 28 10 1 2 0 0 87 3 616
2014 Non-visible minority 57 31 8 3 1 0 0 88 4 3417

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 38 14 11 6 0 1 68 17 762
2017 Non-visible minority 31 43 11 9 4 0 0 75 14 3487
2014 Visible minority 23 42 13 12 9 0 0 66 22 617
2014 Non-visible minority 23 43 13 14 6 0 0 67 20 3422

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 35 15 13 7 0 1 66 20 767
2017 Non-visible minority 34 38 14 10 5 0 0 71 15 3485
2014 Visible minority 27 40 14 11 7 0 1 68 18 616
2014 Non-visible minority 27 38 16 13 6 0 0 66 19 3421

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 36 15 11 6 1 1 67 18 764
2017 Non-visible minority 31 39 15 10 4 0 0 70 14 3489
2014 Visible minority 30 42 15 8 5 0 0 72 13 615
2014 Non-visible minority 28 39 17 11 5 0 0 67 16 3420

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 39 9 7 3 0 0 81 10 767
2017 Non-visible minority 43 40 9 5 2 0 0 83 7 3483
2014 Visible minority 37 40 15 5 2 0 0 77 7 616
2014 Non-visible minority 38 42 11 6 3 0 0 80 9 3419

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 38 18 9 7 0 1 65 17 769
2017 Non-visible minority 24 34 20 13 8 0 1 59 21 3499
2014 Visible minority 26 37 19 10 7 0 0 64 18 617
2014 Non-visible minority 22 34 21 12 10 0 0 56 22 3422

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 25 35 18 5 1 4 24 39 761
2017 Non-visible minority 10 27 38 16 6 1 2 23 37 3482
2014 Visible minority 15 30 34 13 5 1 2 18 47 615
2014 Non-visible minority 14 32 35 14 5 0 1 19 46 3414

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 19 30 21 9 4 5 33 34 764
2017 Non-visible minority 11 21 32 21 9 2 3 32 34 3475
2014 Visible minority 20 24 28 15 6 2 4 23 48 616
2014 Non-visible minority 18 30 28 15 6 1 1 22 50 3418

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 26 27 12 5 2 3 18 54 766
2017 Non-visible minority 23 28 29 12 5 1 2 18 53 3485
2014 Visible minority 29 25 26 11 5 1 3 17 56 615
2014 Non-visible minority 29 31 24 11 3 1 1 14 61 3415

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 23 32 19 8 2 2 27 39 766
2017 Non-visible minority 13 27 35 16 6 1 2 23 41 3476
2014 Visible minority 16 24 32 18 6 2 2 25 42 612
2014 Non-visible minority 14 29 35 16 4 0 1 20 44 3410

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 26 26 14 6 2 3 21 52 766
2017 Non-visible minority 25 28 26 11 6 2 3 18 55 3489
2014 Visible minority 26 28 25 12 4 1 4 17 57 615
2014 Non-visible minority 28 31 24 10 4 0 2 15 60 3420

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 23 26 17 8 3 6 27 44 766
2017 Non-visible minority 15 25 31 17 8 2 3 26 42 3479
2014 Visible minority 16 21 31 18 7 2 6 26 40 615
2014 Non-visible minority 16 24 31 18 7 1 3 26 41 3415

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 24 29 13 6 2 3 20 49 769
2017 Non-visible minority 21 28 31 11 5 1 2 17 51 3487
2014 Visible minority 22 25 30 12 5 3 4 18 50 616
2014 Non-visible minority 25 30 29 10 4 1 2 14 56 3414
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 66 22 5 4 2 0 1 89 6 769
2017 Non-visible minority 60 23 6 7 3 0 1 84 10 3496
2014 Visible minority 71 17 4 5 2 0 0 89 7 617
2014 Non-visible minority 63 21 6 6 3 0 1 85 9 3422

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 30 14 12 10 6 6 60 25 770
2017 Non-visible minority 25 34 14 10 6 5 6 66 18 3498
2014 Visible minority 31 31 13 9 6 4 5 68 17 617
2014 Non-visible minority 31 32 14 9 6 4 4 68 16 3422

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 29 11 9 8 1 0 71 18 770
2017 Non-visible minority 43 34 8 8 5 1 0 78 14 3493
2014 Visible minority 45 29 8 9 7 1 0 75 16 616
2014 Non-visible minority 44 32 9 9 5 1 0 77 14 3421

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 32 14 13 8 3 1 64 22 767
2017 Non-visible minority 33 40 11 10 5 1 0 74 15 3492
2014 Visible minority 32 39 12 10 4 2 2 74 14 616
2014 Non-visible minority 31 44 10 9 4 1 1 77 13 3421

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 27 15 12 11 9 2 58 25 768
2017 Non-visible minority 29 33 13 10 6 9 2 68 17 3497
2014 Visible minority 26 29 15 13 8 8 2 61 23 614
2014 Non-visible minority 30 31 13 11 7 7 2 66 19 3420

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 20 20 17 12 17 5 37 37 767
2017 Non-visible minority 12 24 18 17 11 14 4 44 34 3493
2014 Visible minority 11 19 22 16 11 16 5 37 34 617
2014 Non-visible minority 11 24 20 18 12 13 3 41 35 3420

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 38 8 8 4 0 0 80 12 767
2017 Non-visible minority 48 39 6 5 2 0 0 86 7 3489
2014 Visible minority 46 39 7 6 3 0 0 85 8 617
2014 Non-visible minority 46 40 7 5 2 0 0 86 7 3420
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 36 11 10 7 1 0 72 17 771
2017 Non-visible minority 33 39 12 10 5 1 1 72 16 3498
2014 Visible minority 34 36 12 9 7 1 1 71 16 617
2014 Non-visible minority 30 39 13 11 5 1 1 70 16 3420

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 36 11 5 6 4 1 76 12 771
2017 Non-visible minority 42 33 11 6 4 2 1 78 10 3495
2014 Visible minority 39 29 14 9 4 3 2 71 14 617
2014 Non-visible minority 39 33 13 7 4 3 1 75 12 3420

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 34 12 8 7 0 0 73 14 771
2017 Non-visible minority 40 37 9 8 5 1 0 77 13 3497
2014 Visible minority 37 34 12 10 6 1 1 72 16 617
2014 Non-visible minority 36 37 11 10 5 1 0 74 14 3421

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 76 18 3 2 1 0 0 95 3 769
2017 Non-visible minority 74 17 4 3 1 0 1 92 5 3488
2014 Visible minority 75 17 4 2 1 0 0 93 4 617
2014 Non-visible minority 73 16 4 4 2 0 1 91 5 3419

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 26 11 7 6 6 6 72 15 770
2017 Non-visible minority 35 27 10 8 6 7 8 72 16 3493
2014 Visible minority 37 26 13 5 5 6 8 73 12 617
2014 Non-visible minority 33 26 11 7 6 7 10 72 15 3420

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 28 10 8 6 1 1 75 14 770
2017 Non-visible minority 50 30 8 5 5 1 0 81 10 3494

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 25 12 5 6 4 1 75 12 771
2017 Non-visible minority 52 28 10 4 4 2 0 81 9 3495

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 28 13 8 7 1 0 71 16 768
2017 Non-visible minority 46 30 11 8 5 1 0 76 13 3490
2014 Visible minority 38 31 15 8 5 2 0 71 14 617
2014 Non-visible minority 40 33 12 8 5 1 1 74 13 3416
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 36 12 13 9 3 8 62 25 213
2017 Non-visible minority 18 38 18 12 4 3 7 63 18 1403
2014 Visible minority 19 36 16 10 6 5 8 63 19 173
2014 Non-visible minority 21 37 16 10 4 4 8 65 17 1361

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 29 19 10 9 9 1 59 21 765
2017 Non-visible minority 25 37 16 10 5 6 0 66 17 3495
2014 Visible minority 19 37 21 9 7 8 0 61 17 617
2014 Non-visible minority 20 35 20 11 6 7 0 60 18 3419

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 31 21 11 11 4 0 55 23 768
2017 Non-visible minority 21 36 20 14 7 2 0 58 21 3497
2014 Visible minority 16 30 23 15 12 3 0 48 28 617
2014 Non-visible minority 15 33 22 18 10 2 0 49 28 3419

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 24 22 20 11 7 0 43 34 765
2017 Non-visible minority 13 31 23 19 9 5 0 46 30 3494
2014 Visible minority 12 24 23 21 16 4 0 37 39 616
2014 Non-visible minority 8 27 24 23 14 4 0 37 38 3419

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 23 17 18 18 8 0 42 39 767
2017 Non-visible minority 13 28 20 18 14 6 0 44 34 3495
2014 Visible minority 11 23 20 20 19 7 0 36 42 617
2014 Non-visible minority 9 23 22 22 17 6 0 34 42 3419

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 31 19 17 13 5 0 48 32 767
2017 Non-visible minority 13 33 20 21 11 3 0 47 33 3495
2014 Visible minority 10 30 19 19 17 3 0 42 38 616
2014 Non-visible minority 8 28 20 27 15 2 0 37 43 3418
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 42 18 11 5 1 0 65 17 769
2017 Non-visible minority 18 47 18 12 5 1 0 65 16 3488
2014 Visible minority 15 41 22 12 9 2 0 57 21 617
2014 Non-visible minority 13 39 21 18 8 1 0 53 26 3419

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 42 13 5 3 3 1 79 8 768
2017 Non-visible minority 37 44 12 3 1 3 0 83 5 3487
2014 Visible minority 38 41 12 4 2 3 1 81 7 616
2014 Non-visible minority 37 43 11 4 2 3 0 83 6 3421

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 33 12 12 7 5 1 68 19 770
2017 Non-visible minority 34 39 10 9 4 3 1 76 14 3490
2014 Visible minority 37 35 11 8 6 3 1 75 14 617
2014 Non-visible minority 36 37 11 9 4 3 1 76 13 3422

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 29 20 13 10 7 2 53 25 770
2017 Non-visible minority 23 33 20 12 6 5 1 60 19 3488
2014 Visible minority 23 31 22 12 6 5 2 57 19 617
2014 Non-visible minority 22 34 19 12 6 5 2 60 19 3421

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 17 18 13 22 15 4 33 44 768
2017 Non-visible minority 13 21 17 16 17 11 5 40 40 3486
2014 Visible minority 11 19 22 15 20 11 4 34 41 617
2014 Non-visible minority 11 21 18 20 16 11 3 37 42 3421

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 54 27 7 6 2 2 2 84 8 770
2017 Non-visible minority 46 32 9 8 3 1 1 80 11 3494
2014 Visible minority 51 34 7 5 2 1 1 86 7 617
2014 Non-visible minority 45 31 11 8 3 1 1 78 11 3422

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 28 6 4 1 3 1 88 5 766
2017 Non-visible minority 57 27 6 4 2 2 2 88 6 3488
2014 Visible minority 61 28 4 3 1 3 1 92 4 616
2014 Non-visible minority 56 28 6 4 1 2 2 88 5 3421

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 24 17 20 21 3 1 40 43 767
2017 Non-visible minority 16 30 16 19 17 2 0 47 37 3496
2014 Visible minority 12 27 20 19 19 2 0 41 39 617
2014 Non-visible minority 12 30 19 21 16 2 0 43 38 3423

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 17 12 18 36 2 2 31 57 768
2017 Non-visible minority 12 23 13 19 29 1 2 37 50 3493
2014 Visible minority 10 22 15 21 29 2 2 33 51 616
2014 Non-visible minority 11 22 14 23 27 2 1 34 51 3422

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 12 30 27 15 10 6 1 45 26 765
2017 Non-visible minority 14 38 25 13 6 4 0 54 20 3492

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 34 18 10 8 5 1 63 18 769
2017 Non-visible minority 32 41 16 4 2 5 1 77 6 3491
2014 Visible minority 32 36 17 8 4 3 0 70 12 617
2014 Non-visible minority 38 39 13 3 1 5 0 81 5 3418

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 39 13 9 7 2 0 69 17 767
2017 Non-visible minority 31 45 13 8 2 1 0 77 10 3493
2014 Visible minority 30 38 16 8 5 2 0 70 13 617
2014 Non-visible minority 34 42 13 7 2 2 0 77 9 3421

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 39 10 9 5 1 0 75 14 769
2017 Non-visible minority 35 42 12 7 4 0 0 77 10 3491
2014 Visible minority 35 38 14 8 5 0 0 73 13 617
2014 Non-visible minority 32 42 13 8 4 0 0 75 12 3420

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 31 22 10 8 1 0 60 18 766
2017 Non-visible minority 26 35 21 12 5 1 0 61 18 3489
2014 Visible minority 22 41 20 10 6 1 0 63 17 617
2014 Non-visible minority 20 37 21 15 6 0 0 57 22 3418

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 35 20 10 8 0 0 62 18 770
2017 Non-visible minority 25 39 18 12 5 0 0 65 17 3492
2014 Visible minority 20 40 20 14 6 0 0 60 20 617
2014 Non-visible minority 19 38 20 16 7 0 0 57 23 3420

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 30 15 9 7 4 1 68 17 769
2017 Non-visible minority 34 32 15 9 6 3 1 69 16 3487
2014 Visible minority 32 30 17 9 7 4 0 65 17 617
2014 Non-visible minority 31 30 16 11 7 3 1 64 19 3418
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 37 31 32 771
2017 Non-visible minority 37 36 27 3497
2014 Visible minority 38 28 35 617
2014 Non-visible minority 38 34 29 3422

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 3 44 25 6 14 9 279
2017 Non-visible minority 12 48 20 6 8 7 1278
2014 Visible minority 3 57 21 8 9999 11 230
2014 Non-visible minority 11 53 19 10 9999 7 1295
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 21 79 770
2017 Non-visible minority 16 84 3488
2014 Visible minority 23 77 615
2014 Non-visible minority 17 83 3413

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 164
2017 Non-visible minority 38 566
2014 Visible minority 50 138
2014 Non-visible minority 38 577

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 64 164
2017 Non-visible minority 70 566
2014 Visible minority 63 138
2014 Non-visible minority 70 577

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 164
2017 Non-visible minority 7 566
2014 Visible minority 6 138
2014 Non-visible minority 7 577

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 164
2014 Visible minority 0 138
2014 Non-visible minority 0 577

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 3 164
2017 Non-visible minority 4 566
2014 Non-visible minority 3 577

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 164
2017 Non-visible minority 5 566
2014 Visible minority 8 138
2014 Non-visible minority 4 577

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 164
2017 Non-visible minority 3 566
2014 Visible minority 5 138
2014 Non-visible minority 3 577

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 42 165
2017 Non-visible minority 44 567
2014 Visible minority 43 138
2014 Non-visible minority 42 578

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 40 165
2017 Non-visible minority 42 567
2014 Visible minority 33 138
2014 Non-visible minority 44 578

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 165
2017 Non-visible minority 43 567
2014 Visible minority 46 138
2014 Non-visible minority 43 578

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 165
2017 Non-visible minority 39 567
2014 Visible minority 42 138
2014 Non-visible minority 36 578

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 165
2017 Non-visible minority 32 567
2014 Visible minority 30 138
2014 Non-visible minority 33 578

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 64 165
2017 Non-visible minority 53 567
2014 Visible minority 50 138
2014 Non-visible minority 57 578

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 165
2017 Non-visible minority 32 567
2014 Visible minority 32 138
2014 Non-visible minority 35 578

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 1 567

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 165
2017 Non-visible minority 9 567
2014 Visible minority 12 138
2014 Non-visible minority 6 578

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 165
2017 Non-visible minority 13 567
2014 Visible minority 12 138
2014 Non-visible minority 12 578

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 54 165
2017 Non-visible minority 46 567
2014 Visible minority 51 138
2014 Non-visible minority 46 578

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 165
2017 Non-visible minority 29 567
2014 Visible minority 29 138
2014 Non-visible minority 30 578

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 14 165
2017 Non-visible minority 12 567
2014 Visible minority 13 138
2014 Non-visible minority 11 578

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 59 165
2017 Non-visible minority 54 567
2014 Visible minority 53 138
2014 Non-visible minority 55 579

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Visible minority 30 165
2017 Non-visible minority 31 567
2014 Visible minority 26 138
2014 Non-visible minority 30 579

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 165
2017 Non-visible minority 16 567
2014 Visible minority 12 138
2014 Non-visible minority 19 579

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 165
2017 Non-visible minority 14 567
2014 Visible minority 11 138
2014 Non-visible minority 17 579

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 165
2017 Non-visible minority 11 567
2014 Visible minority 8 138
2014 Non-visible minority 12 579

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 165
2017 Non-visible minority 5 567
2014 Visible minority 4 138
2014 Non-visible minority 7 579

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 165
2017 Non-visible minority 14 567
2014 Visible minority 18 138
2014 Non-visible minority 15 579

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 12 165
2017 Non-visible minority 13 567
2014 Visible minority 8 138
2014 Non-visible minority 14 579

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 24 165
2017 Non-visible minority 23 567
2014 Visible minority 28 138
2014 Non-visible minority 20 579

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Visible minority 3 149
2017 Non-visible minority 10 538
2014 Visible minority 10 132
2014 Non-visible minority 10 540

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 149
2017 Non-visible minority 20 538
2014 Visible minority 22 132
2014 Non-visible minority 18 540

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 149
2017 Non-visible minority 10 538
2014 Visible minority 12 132
2014 Non-visible minority 9 540

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 149
2017 Non-visible minority 7 538
2014 Visible minority 7 132
2014 Non-visible minority 6 540

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 149
2017 Non-visible minority 10 538
2014 Visible minority 10 132
2014 Non-visible minority 12 540

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 149
2017 Non-visible minority 12 538
2014 Visible minority 9 132
2014 Non-visible minority 13 540

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 17 149
2017 Non-visible minority 18 538
2014 Visible minority 13 132
2014 Non-visible minority 15 540

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 149
2017 Non-visible minority 11 538
2014 Visible minority 16 132
2014 Non-visible minority 8 540

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 149
2017 Non-visible minority 12 538
2014 Visible minority 11 132
2014 Non-visible minority 12 540

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 149
2017 Non-visible minority 33 538
2014 Visible minority 29 132
2014 Non-visible minority 28 540

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 149
2017 Non-visible minority 13 538
2014 Visible minority 16 132
2014 Non-visible minority 13 540

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 52 149
2017 Non-visible minority 49 538
2014 Visible minority 44 132
2014 Non-visible minority 50 540

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 2 538

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 60 149
2017 Non-visible minority 50 538
2014 Visible minority 48 132
2014 Non-visible minority 53 540

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 2 538

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 149
2017 Non-visible minority 14 538
2014 Visible minority 10 132
2014 Non-visible minority 12 540

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 95 5 165
2017 Non-visible minority 92 8 567

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 13 18 8 11 27 12 38 32 770
2017 Non-visible minority 10 16 19 8 8 29 10 43 26 3493
2014 Visible minority 10 14 20 8 9 29 9 39 28 616
2014 Non-visible minority 10 16 21 8 7 31 8 42 24 3421

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 23 20 7 10 18 4 52 22 769
2017 Non-visible minority 17 29 21 9 6 16 2 57 18 3494
2014 Visible minority 15 23 23 8 8 21 3 50 20 615
2014 Non-visible minority 15 28 23 8 6 18 2 54 17 3420
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 48 10 9 3 4 8 75 13 768
2017 Non-visible minority 21 46 9 7 3 2 11 78 11 3495
2014 Visible minority 19 53 10 6 2 2 7 80 9 617
2014 Non-visible minority 21 50 11 6 2 1 9 79 8 3421

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 15 24 9 9 24 11 36 27 770
2017 Non-visible minority 6 17 22 11 7 24 12 37 29 3489
2014 Visible minority 8 23 23 12 9 15 10 41 28 616
2014 Non-visible minority 6 18 22 12 9 21 13 36 32 3420

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 30 13 3 4 14 7 75 8 770
2017 Non-visible minority 29 31 12 4 2 11 11 77 7 3495
2014 Visible minority 27 36 14 4 2 10 7 76 6 617
2014 Non-visible minority 28 33 13 5 1 10 10 76 8 3419

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 29 17 6 4 16 7 66 13 770
2017 Non-visible minority 21 31 15 6 3 13 11 68 12 3495
2014 Visible minority 16 34 19 7 3 14 7 64 13 617
2014 Non-visible minority 18 33 17 8 3 12 10 65 14 3418
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 15 85 769
2017 Non-visible minority 8 92 3484
2014 Visible minority 16 84 611
2014 Non-visible minority 7 93 3415

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 117
2017 Non-visible minority 30 277
2014 Visible minority 38 94
2014 Non-visible minority 27 219

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 83 117
2017 Non-visible minority 85 277
2014 Visible minority 76 94
2014 Non-visible minority 83 219

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 117
2017 Non-visible minority 4 277

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 117
2014 Visible minority 0 94
2014 Non-visible minority 0 219

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 117
2017 Non-visible minority 6 277
2014 Visible minority 6 94
2014 Non-visible minority 4 219

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 117
2017 Non-visible minority 4 277
2014 Visible minority 8 94
2014 Non-visible minority 6 219

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 8 117
2017 Non-visible minority 10 277
2014 Visible minority 9 94
2014 Non-visible minority 12 219

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Visible minority 55 117
2017 Non-visible minority 6 278
2014 Visible minority 47 94
2014 Non-visible minority 2 220

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Visible minority 49 117
2017 Non-visible minority 9 278
2014 Visible minority 35 94
2014 Non-visible minority 13 220

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Visible minority 32 117
2017 Non-visible minority 2 278
2014 Visible minority 25 94

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 117
2017 Non-visible minority 2 278
2014 Visible minority 7 94
2014 Non-visible minority 5 220

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Visible minority 30 117
2017 Non-visible minority 27 278
2014 Visible minority 28 94
2014 Non-visible minority 31 220

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Visible minority 28 117
2017 Non-visible minority 38 278
2014 Visible minority 22 94
2014 Non-visible minority 27 220

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 117
2017 Non-visible minority 4 278
2014 Non-visible minority 5 220

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 117

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 117
2017 Non-visible minority 9 278
2014 Visible minority 5 94
2014 Non-visible minority 11 220

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 117
2017 Non-visible minority 22 278
2014 Visible minority 15 94
2014 Non-visible minority 18 220

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 117
2017 Non-visible minority 15 278
2014 Non-visible minority 10 220

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 20 117
2017 Non-visible minority 26 278
2014 Visible minority 23 94
2014 Non-visible minority 37 220

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 117
2017 Non-visible minority 28 280
2014 Visible minority 13 94
2014 Non-visible minority 32 219

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Visible minority 20 117
2017 Non-visible minority 15 280
2014 Visible minority 10 94
2014 Non-visible minority 15 219

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 11 117
2017 Non-visible minority 10 280
2014 Non-visible minority 15 219

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 117
2017 Non-visible minority 11 280
2014 Visible minority 5 94
2014 Non-visible minority 20 219

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 117
2017 Non-visible minority 5 280
2014 Non-visible minority 9 219

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 117
2017 Non-visible minority 5 280
2014 Non-visible minority 6 219

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 7 117
2017 Non-visible minority 9 280
2014 Visible minority 8 94
2014 Non-visible minority 6 219

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 6 117
2017 Non-visible minority 6 280
2014 Visible minority 8 94
2014 Non-visible minority 9 219

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 117
2017 Non-visible minority 51 280
2014 Visible minority 65 94
2014 Non-visible minority 51 219

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 6 267
2014 Visible minority 5 92
2014 Non-visible minority 4 206

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 14 109
2017 Non-visible minority 18 267
2014 Visible minority 10 92
2014 Non-visible minority 12 206

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 3 267

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 4 267
2014 Non-visible minority 2 206

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 109
2017 Non-visible minority 6 267
2014 Non-visible minority 5 206

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 16 109
2017 Non-visible minority 14 267
2014 Visible minority 10 92
2014 Non-visible minority 12 206

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Visible minority 13 109
2017 Non-visible minority 8 267
2014 Visible minority 8 92
2014 Non-visible minority 13 206

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Visible minority 4 109
2017 Non-visible minority 8 267
2014 Non-visible minority 6 206

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 109
2017 Non-visible minority 20 267
2014 Visible minority 18 92
2014 Non-visible minority 24 206

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 109
2017 Non-visible minority 10 267
2014 Visible minority 14 92
2014 Non-visible minority 13 206

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 53 109
2017 Non-visible minority 45 267
2014 Visible minority 43 92
2014 Non-visible minority 49 206

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 64 109
2017 Non-visible minority 59 267
2014 Visible minority 59 92
2014 Non-visible minority 68 206

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 16 109
2017 Non-visible minority 11 267
2014 Visible minority 15 92
2014 Non-visible minority 14 206

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 90 10 117
2017 Non-visible minority 94 6 277

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 15 20 5 8 34 8 44 23 769
2017 Non-visible minority 11 16 20 4 3 38 8 51 13 3495
2014 Visible minority 9 13 23 7 6 34 9 40 21 615
2014 Non-visible minority 11 16 20 3 3 40 7 51 11 3423

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 27 19 6 7 20 2 59 17 770
2017 Non-visible minority 20 32 19 4 3 19 3 67 9 3492
2014 Visible minority 16 25 23 6 5 23 2 54 15 615
2014 Non-visible minority 20 29 20 4 2 23 2 65 9 3417
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 24 20 15 21 1 3 42 38 766
2017 Non-visible minority 17 22 21 16 22 0 2 40 38 3490

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 21 28 20 14 1 2 36 35 766
2017 Non-visible minority 11 23 31 20 15 0 1 34 35 3493

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 26 24 19 13 1 2 42 33 766
2017 Non-visible minority 13 26 27 19 12 0 1 40 32 3492

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 23 21 20 18 1 3 38 40 765
2017 Non-visible minority 12 22 25 21 18 1 1 35 40 3490

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 27 17 13 9 1 6 58 24 765
2017 Non-visible minority 27 26 20 12 9 1 5 57 22 3487

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 27 22 16 12 1 2 49 29 765
2017 Non-visible minority 19 27 26 16 11 0 1 47 27 3490

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 31 25 13 10 1 2 50 24 763
2017 Non-visible minority 22 33 24 13 6 1 1 56 19 3488

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 30 26 15 9 1 3 48 25 764
2017 Non-visible minority 17 33 27 14 8 0 1 50 22 3488

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 29 23 15 10 1 2 51 26 765
2017 Non-visible minority 21 33 24 14 7 0 1 55 21 3485

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 31 23 14 7 1 2 54 22 763
2017 Non-visible minority 23 30 25 14 7 0 1 54 21 3477

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 24 15 8 5 1 4 71 13 766
2017 Non-visible minority 50 25 14 6 3 0 1 76 10 3491

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 16 8 6 6 2 6 77 14 766
2017 Non-visible minority 73 11 5 4 3 1 3 88 7 3491

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 27 12 5 5 1 4 77 11 767
2017 Non-visible minority 58 26 9 4 2 0 2 85 6 3490

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 22 12 9 7 1 5 71 17 768
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 3485

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 15 6 3 2 1 27 84 8 764
2017 Non-visible minority 53 16 7 2 1 0 20 87 4 3484

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 18 7 2 1 1 10 89 3 761
2017 Non-visible minority 68 19 6 1 0 0 5 92 2 3476

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 13 6 6 9 1 8 77 17 769
2017 Non-visible minority 71 12 5 4 4 1 4 86 8 3493

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 27 12 5 1 0 7 80 7 763
2017 Non-visible minority 56 25 12 3 2 0 3 83 5 3486

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 26 40 16 8 1 0 35 25 770
2017 Non-visible minority 7 24 43 18 7 0 0 32 25 3497

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 20 42 20 8 0 1 28 29 767
2017 Non-visible minority 9 21 41 20 9 0 0 29 30 3489

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 34 21 13 11 8 1 51 26 770
2017 Non-visible minority 14 38 19 13 8 7 0 56 23 3491

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 32 21 19 13 3 1 45 33 771
2017 Non-visible minority 11 35 21 20 10 2 0 48 31 3491
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 19 81 768
2017 Non-visible minority 14 86 3484
2014 Visible minority 15 85 615
2014 Non-visible minority 11 89 3413

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 72 28 141
2017 Non-visible minority 72 28 483
2014 Visible minority 67 33 91
2014 Non-visible minority 72 28 379

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 38 9 4 5 0 1 81 9 102
2017 Non-visible minority 43 38 5 8 4 1 0 82 12 350
2014 Visible minority 44 35 6 10 2 0 3 82 12 61
2014 Non-visible minority 48 35 6 7 2 1 1 84 9 273
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 21 23 11 19 5 1 22 78 768
2017 Non-visible minority 22 23 21 14 16 3 1 23 77 3498

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 26 563
2017 Non-visible minority 24 2575

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 40 563
2017 Non-visible minority 36 2575

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 563
2017 Non-visible minority 16 2575

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 46 563
2017 Non-visible minority 52 2575

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 10 563
2017 Non-visible minority 9 2575

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 39 563
2017 Non-visible minority 39 2575

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 6 39 22 10 5 18 551
2017 Non-visible minority 3 41 21 12 6 17 2533

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 17 16 18 31 2 8 28 55 563
2017 Non-visible minority 5 16 16 19 33 2 8 24 58 2581

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 4 9 13 16 50 2 7 13 72 564
2017 Non-visible minority 2 7 10 17 56 2 6 10 79 2577
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