2017 Public Service Employee Survey Results for Global Affairs Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 46 4 18 9 0 1 68 28 211
2017 Not a person with a disability 27 50 6 12 4 0 0 77 17 4072
2014 Person with a disability 24 45 4 20 5 1 1 70 26 163
2014 Not a person with a disability 32 48 6 11 3 0 0 80 14 3890

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 28 3 5 2 1 1 89 8 210
2017 Not a person with a disability 63 27 4 4 1 0 0 91 5 4064
2014 Person with a disability 54 31 7 4 1 1 2 88 5 163
2014 Not a person with a disability 64 27 4 3 1 0 0 91 5 3887

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 27 5 7 9 0 1 79 16 210
2017 Not a person with a disability 52 25 7 11 5 0 0 77 16 4074
2014 Person with a disability 45 34 7 7 6 0 1 80 13 163
2014 Not a person with a disability 50 25 7 12 5 0 0 76 17 3882

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 37 8 13 13 0 1 65 26 211
2017 Not a person with a disability 36 38 7 12 6 0 0 74 19 4070
2014 Person with a disability 27 35 8 17 12 0 1 63 29 162
2014 Not a person with a disability 38 37 8 11 6 0 0 75 17 3881

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 32 12 20 15 0 1 52 36 210
2017 Not a person with a disability 23 41 14 15 7 0 0 64 22 4068
2014 Person with a disability 15 36 15 19 13 1 2 53 32 163
2014 Not a person with a disability 22 40 15 16 7 0 1 62 23 3887

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 35 8 10 7 0 1 75 17 211
2017 Not a person with a disability 48 36 8 5 2 0 0 85 7 4067
2014 Person with a disability 33 37 10 10 9 0 1 71 19 163
2014 Not a person with a disability 45 37 8 6 3 0 0 83 9 3889

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 32 6 5 10 0 1 79 15 211
2017 Not a person with a disability 50 36 6 5 3 0 0 86 8 4068
2014 Person with a disability 38 34 8 11 8 0 1 73 19 163
2014 Not a person with a disability 48 36 7 7 2 0 0 85 9 3884

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 39 8 13 8 0 1 71 21 210
2017 Not a person with a disability 38 41 9 9 3 0 0 79 12 4061
2014 Person with a disability 26 41 13 11 7 1 1 68 19 163
2014 Not a person with a disability 38 41 11 8 2 0 0 79 10 3884

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 29 10 14 16 0 1 60 31 211
2017 Not a person with a disability 32 34 12 13 7 1 0 67 20 4068
2014 Person with a disability 24 31 19 14 11 1 1 56 25 163
2014 Not a person with a disability 30 36 14 12 7 1 1 66 19 3886

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 21 12 16 19 2 11 46 40 211
2017 Not a person with a disability 26 27 11 13 10 2 12 61 27 4067
2014 Person with a disability 25 21 10 12 24 2 6 49 39 163
2014 Not a person with a disability 28 28 9 13 10 1 11 64 26 3886

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 44 7 9 9 0 1 75 18 210
2017 Not a person with a disability 39 43 10 6 4 0 0 81 9 4071
2014 Person with a disability 24 40 12 12 12 0 1 64 24 163
2014 Not a person with a disability 32 44 12 8 4 0 0 76 12 3890

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 32 12 15 17 0 1 56 32 211
2017 Not a person with a disability 26 38 16 13 7 0 0 64 20 4069
2014 Person with a disability 14 37 12 20 15 0 1 52 36 163
2014 Not a person with a disability 21 38 17 15 8 0 0 59 23 3888

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 38 13 17 10 0 1 59 27 211
2017 Not a person with a disability 26 44 14 11 4 0 0 71 16 4070

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 40 12 6 7 0 1 76 13 211
2017 Not a person with a disability 41 42 9 5 2 0 0 83 8 4071
2014 Person with a disability 32 34 16 7 10 1 1 67 17 163
2014 Not a person with a disability 37 43 11 6 3 0 0 80 9 3887

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 31 11 18 17 0 1 54 35 211
2017 Not a person with a disability 29 40 14 11 6 0 0 69 17 4067

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 39 6 4 3 0 1 87 7 211
2017 Not a person with a disability 53 35 8 3 1 0 0 88 4 4056
2014 Person with a disability 58 23 9 6 4 0 1 81 10 163
2014 Not a person with a disability 57 31 8 2 1 0 0 88 3 3883

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 44 8 12 13 0 1 67 25 211
2017 Not a person with a disability 31 42 12 10 4 0 0 74 14 4054
2014 Person with a disability 18 35 13 21 12 0 1 53 34 163
2014 Not a person with a disability 23 44 13 13 6 0 0 67 20 3889

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 31 14 15 12 0 1 59 27 211
2017 Not a person with a disability 33 37 14 10 5 0 0 71 15 4057
2014 Person with a disability 23 30 13 19 14 1 1 54 33 163
2014 Not a person with a disability 28 39 16 12 6 0 0 66 18 3887

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 32 14 16 11 0 1 59 27 211
2017 Not a person with a disability 31 39 15 10 4 0 0 70 14 4058
2014 Person with a disability 22 31 18 18 10 1 1 54 28 162
2014 Not a person with a disability 28 40 16 11 4 0 0 69 15 3886

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 42 10 8 7 0 1 74 15 211
2017 Not a person with a disability 43 40 9 5 2 0 0 83 7 4054
2014 Person with a disability 30 35 12 10 10 1 1 67 21 163
2014 Not a person with a disability 38 42 12 6 2 0 0 80 8 3885

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 33 17 14 12 0 1 57 26 211
2017 Not a person with a disability 24 35 20 13 8 0 1 60 20 4073
2014 Person with a disability 21 36 19 12 11 1 1 58 23 163
2014 Not a person with a disability 23 34 21 12 9 0 0 57 22 3889

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 27 39 12 5 0 2 18 42 209
2017 Not a person with a disability 10 26 38 17 6 1 2 24 37 4049
2014 Person with a disability 21 32 32 10 3 1 1 13 54 162
2014 Not a person with a disability 14 31 35 14 5 0 1 19 46 3880

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 25 28 14 8 4 3 23 47 209
2017 Not a person with a disability 10 21 32 21 10 2 3 33 33 4044
2014 Person with a disability 26 37 22 9 5 0 1 14 64 163
2014 Not a person with a disability 18 29 28 16 6 2 2 22 49 3884

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 30 25 8 7 1 4 16 58 208
2017 Not a person with a disability 23 27 29 12 5 1 2 18 52 4058
2014 Person with a disability 37 28 17 10 4 0 3 15 67 162
2014 Not a person with a disability 29 30 25 11 3 1 2 15 60 3881

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 28 16 6 1 4 23 48 207
2017 Not a person with a disability 13 26 35 17 7 1 2 24 40 4050
2014 Person with a disability 20 28 29 16 4 0 3 21 49 161
2014 Not a person with a disability 14 28 35 16 5 1 1 21 43 3874

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 29 18 8 6 3 3 15 65 210
2017 Not a person with a disability 24 28 26 12 6 2 3 19 54 4059
2014 Person with a disability 38 26 21 8 3 1 3 12 66 163
2014 Not a person with a disability 27 30 25 11 4 1 2 15 59 3885

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 27 23 13 5 4 6 20 55 209
2017 Not a person with a disability 15 24 30 17 8 2 4 26 42 4050
2014 Person with a disability 22 30 21 14 7 0 6 23 55 163
2014 Not a person with a disability 15 23 32 18 7 1 3 26 40 3880

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 34 19 9 6 2 2 17 64 209
2017 Not a person with a disability 21 27 31 12 5 1 2 18 50 4062
2014 Person with a disability 34 31 21 9 3 1 2 12 67 163
2014 Not a person with a disability 24 29 30 10 4 1 2 15 55 3880
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 24 5 5 2 0 2 87 8 211
2017 Not a person with a disability 62 22 6 6 3 0 1 85 9 4069
2014 Person with a disability 65 21 5 3 4 1 1 88 8 163
2014 Not a person with a disability 64 21 5 6 3 0 1 85 9 3889

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 21 16 10 22 4 3 49 34 211
2017 Not a person with a disability 25 34 14 10 6 5 6 66 18 4072
2014 Person with a disability 29 28 14 12 11 3 2 61 24 163
2014 Not a person with a disability 31 32 14 9 6 5 5 69 16 3889

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 23 6 17 18 1 1 58 36 211
2017 Not a person with a disability 43 33 9 8 5 1 0 78 13 4066
2014 Person with a disability 34 28 8 11 17 1 0 63 29 163
2014 Not a person with a disability 45 32 9 9 5 1 0 77 14 3887

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 30 10 15 13 3 1 60 29 211
2017 Not a person with a disability 32 39 11 10 5 2 1 73 16 4062
2014 Person with a disability 25 39 13 13 8 2 1 66 21 162
2014 Not a person with a disability 31 44 10 9 4 1 1 76 13 3888

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 22 11 18 15 10 1 51 37 210
2017 Not a person with a disability 28 32 13 10 6 9 2 67 18 4070
2014 Person with a disability 21 28 14 15 14 5 2 53 32 163
2014 Not a person with a disability 30 31 13 11 7 7 2 66 19 3884

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 17 15 19 18 19 2 34 47 210
2017 Not a person with a disability 12 24 18 17 11 14 4 44 34 4066
2014 Person with a disability 7 19 22 14 21 15 2 31 42 163
2014 Not a person with a disability 11 23 20 18 11 14 4 41 35 3887

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 35 9 12 6 0 1 72 19 209
2017 Not a person with a disability 47 38 6 5 2 0 0 86 8 4062
2014 Person with a disability 37 42 7 8 5 0 1 80 13 163
2014 Not a person with a disability 46 40 7 5 2 0 0 86 7 3886
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 31 12 16 14 0 1 58 30 211
2017 Not a person with a disability 33 39 12 10 5 1 1 73 15 4074
2014 Person with a disability 29 36 9 15 11 1 0 65 26 163
2014 Not a person with a disability 31 39 13 10 5 1 1 71 16 3887

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 26 14 9 12 5 1 62 23 211
2017 Not a person with a disability 42 34 11 5 4 3 1 79 10 4071
2014 Person with a disability 32 33 12 12 9 2 0 67 21 163
2014 Not a person with a disability 39 33 13 7 4 3 1 75 12 3887

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 27 12 14 14 1 1 60 28 211
2017 Not a person with a disability 40 37 10 8 5 1 0 77 13 4073
2014 Person with a disability 30 33 12 13 8 2 1 65 22 163
2014 Not a person with a disability 37 37 11 9 5 1 0 74 14 3888

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 19 3 2 2 0 1 92 4 211
2017 Not a person with a disability 75 17 4 3 1 0 0 92 4 4062
2014 Person with a disability 75 15 3 4 1 0 2 92 5 162
2014 Not a person with a disability 74 16 4 3 2 0 1 91 5 3886

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 25 9 8 14 4 6 66 24 211
2017 Not a person with a disability 35 26 10 7 5 7 8 73 15 4068
2014 Person with a disability 40 23 15 5 12 3 2 66 18 163
2014 Not a person with a disability 34 26 11 7 6 7 10 72 15 3887

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 25 11 9 13 1 1 66 23 211
2017 Not a person with a disability 50 30 9 6 4 1 0 81 10 4069

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 27 11 7 14 2 1 68 21 211
2017 Not a person with a disability 52 27 10 4 4 2 0 81 9 4071

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 27 10 13 14 1 1 62 28 210
2017 Not a person with a disability 46 29 11 7 5 1 0 76 13 4064
2014 Person with a disability 38 29 14 10 7 2 1 69 17 163
2014 Not a person with a disability 40 33 13 8 5 1 1 74 13 3883
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 29 17 29 9 0 4 43 40 54
2017 Not a person with a disability 19 38 17 12 4 3 7 63 18 1565
2014 Person with a disability 20 32 3 23 12 3 7 57 40 41
2014 Not a person with a disability 20 37 16 10 4 4 8 65 16 1498

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 28 20 15 10 8 1 51 27 211
2017 Not a person with a disability 25 36 17 10 5 7 0 65 17 4065
2014 Person with a disability 16 35 17 9 13 9 0 56 25 163
2014 Not a person with a disability 20 36 20 10 6 7 0 61 17 3886

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 31 19 16 15 2 1 48 33 211
2017 Not a person with a disability 21 35 20 13 7 2 0 58 21 4070
2014 Person with a disability 13 24 20 21 18 4 0 39 40 163
2014 Not a person with a disability 16 32 22 17 10 3 0 49 28 3886

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 25 20 21 16 7 1 39 40 211
2017 Not a person with a disability 13 30 23 19 9 5 0 46 30 4064
2014 Person with a disability 7 21 20 23 24 5 0 29 50 163
2014 Not a person with a disability 9 27 24 22 14 4 0 37 38 3885

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 19 14 21 23 10 1 36 49 210
2017 Not a person with a disability 14 27 20 18 15 6 0 44 35 4068
2014 Person with a disability 8 21 15 24 27 5 0 31 54 163
2014 Not a person with a disability 9 23 22 22 17 6 0 34 42 3886

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 20 17 25 20 6 1 34 48 211
2017 Not a person with a disability 13 33 20 20 11 3 0 48 32 4066
2014 Person with a disability 6 30 14 25 24 1 0 36 49 163
2014 Not a person with a disability 9 28 20 25 15 2 0 38 42 3884
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 46 17 12 9 1 1 61 22 211
2017 Not a person with a disability 19 46 18 11 5 1 0 66 16 4062
2014 Person with a disability 16 30 20 20 11 3 0 48 32 163
2014 Not a person with a disability 13 39 21 17 8 1 0 54 25 3886

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 36 15 6 5 5 1 72 12 211
2017 Not a person with a disability 36 44 12 3 1 3 0 83 5 4060
2014 Person with a disability 37 39 9 6 4 4 0 80 11 163
2014 Not a person with a disability 37 43 11 4 2 3 0 83 6 3887

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 32 7 12 12 5 1 67 25 211
2017 Not a person with a disability 33 38 11 9 4 3 1 74 14 4065
2014 Person with a disability 32 35 10 11 9 3 0 69 20 163
2014 Not a person with a disability 37 37 11 9 4 3 1 76 13 3889

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 19 15 12 8 1 50 29 211
2017 Not a person with a disability 22 33 20 12 6 5 1 59 20 4063
2014 Person with a disability 14 33 15 18 11 7 3 51 32 161
2014 Not a person with a disability 23 34 20 12 5 5 2 60 18 3890

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 16 9 18 32 12 3 30 59 210
2017 Not a person with a disability 12 20 18 16 17 12 5 39 39 4060
2014 Person with a disability 11 14 12 21 34 6 2 27 60 163
2014 Not a person with a disability 11 21 19 19 16 11 3 37 41 3888

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 31 7 6 3 1 2 82 10 211
2017 Not a person with a disability 48 31 9 7 3 1 1 80 10 4069
2014 Person with a disability 49 30 9 6 4 2 0 81 10 163
2014 Not a person with a disability 46 32 10 7 3 1 1 79 10 3889

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 31 6 6 1 3 2 86 7 210
2017 Not a person with a disability 58 27 6 4 2 2 1 88 5 4060
2014 Person with a disability 50 30 9 2 2 6 3 87 4 163
2014 Not a person with a disability 57 28 6 4 1 2 1 89 5 3887

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 21 13 19 30 3 1 35 52 211
2017 Not a person with a disability 16 29 16 19 17 2 0 46 37 4068
2014 Person with a disability 12 21 15 24 25 2 1 34 50 163
2014 Not a person with a disability 12 30 19 20 16 2 0 43 37 3890

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 18 9 20 40 2 3 27 63 210
2017 Not a person with a disability 12 22 13 19 30 2 2 36 51 4066
2014 Person with a disability 7 19 7 19 44 2 2 27 65 163
2014 Not a person with a disability 11 22 15 22 26 2 1 34 50 3888

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 31 22 17 15 6 1 43 34 210
2017 Not a person with a disability 14 37 26 13 6 4 0 53 20 4063

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 37 18 7 9 2 1 65 17 210
2017 Not a person with a disability 31 40 16 5 3 5 1 75 8 4066
2014 Person with a disability 30 32 17 9 8 4 0 64 18 163
2014 Not a person with a disability 37 39 13 4 1 5 0 80 6 3885

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 39 14 13 8 1 1 64 22 210
2017 Not a person with a disability 31 44 13 8 3 2 0 76 11 4066
2014 Person with a disability 24 35 13 10 12 6 0 63 23 163
2014 Not a person with a disability 33 42 14 7 2 2 0 77 9 3888

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 37 17 12 8 0 1 63 21 210
2017 Not a person with a disability 36 42 12 7 4 0 0 78 11 4066
2014 Person with a disability 23 39 15 11 12 1 0 62 23 163
2014 Not a person with a disability 33 42 13 8 4 0 0 75 12 3887

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 29 20 14 14 1 1 51 29 209
2017 Not a person with a disability 27 34 21 12 5 1 0 62 17 4062
2014 Person with a disability 18 29 19 17 17 0 0 47 34 163
2014 Not a person with a disability 20 38 21 14 6 1 0 59 20 3885

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 32 18 13 14 0 1 54 28 209
2017 Not a person with a disability 26 39 18 12 5 0 0 65 17 4069
2014 Person with a disability 17 26 22 17 18 0 0 43 35 163
2014 Not a person with a disability 20 38 20 15 6 0 0 58 22 3887

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 29 13 10 14 7 1 60 26 209
2017 Not a person with a disability 34 32 15 9 6 3 1 69 15 4062
2014 Person with a disability 27 29 15 11 17 1 1 57 28 162
2014 Not a person with a disability 32 30 17 11 6 4 1 64 18 3885
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 40 27 32 211
2017 Not a person with a disability 36 36 28 4073
2014 Person with a disability 44 30 26 163
2014 Not a person with a disability 37 33 30 3889

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 14 39 19 5 12 12 85
2017 Not a person with a disability 10 48 21 6 9 7 1483
2014 Person with a disability 10 52 18 8 9999 11 71
2014 Not a person with a disability 10 53 20 10 9999 8 1457
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 39 61 210
2017 Not a person with a disability 16 84 4064
2014 Person with a disability 41 59 162
2014 Not a person with a disability 17 83 3879

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 82
2017 Not a person with a disability 41 648
2014 Person with a disability 47 64
2014 Not a person with a disability 40 653

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 79 82
2017 Not a person with a disability 68 648
2014 Person with a disability 76 64
2014 Not a person with a disability 68 653

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 82
2017 Not a person with a disability 8 648
2014 Not a person with a disability 7 653

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 82
2014 Person with a disability 0 64
2014 Not a person with a disability 0 653

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 82
2017 Not a person with a disability 4 648
2014 Not a person with a disability 3 653

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 648
2014 Not a person with a disability 5 653

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 648
2014 Not a person with a disability 3 653

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 44 82
2017 Not a person with a disability 43 650
2014 Person with a disability 46 64
2014 Not a person with a disability 42 654

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 82
2017 Not a person with a disability 41 650
2014 Person with a disability 48 64
2014 Not a person with a disability 42 654

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 82
2017 Not a person with a disability 43 650
2014 Person with a disability 53 64
2014 Not a person with a disability 43 654

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 45 82
2017 Not a person with a disability 37 650
2014 Person with a disability 51 64
2014 Not a person with a disability 36 654

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 82
2017 Not a person with a disability 32 650
2014 Person with a disability 36 64
2014 Not a person with a disability 32 654

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 82
2017 Not a person with a disability 56 650
2014 Person with a disability 55 64
2014 Not a person with a disability 56 654

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 82
2017 Not a person with a disability 31 650
2014 Person with a disability 44 64
2014 Not a person with a disability 34 654

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 82
2017 Not a person with a disability 1 650
2014 Not a person with a disability 1 654

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 82
2017 Not a person with a disability 8 650
2014 Not a person with a disability 7 654

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 82
2017 Not a person with a disability 11 650
2014 Person with a disability 18 64
2014 Not a person with a disability 11 654

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 82
2017 Not a person with a disability 47 650
2014 Person with a disability 57 64
2014 Not a person with a disability 46 654

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 82
2017 Not a person with a disability 30 650
2014 Person with a disability 34 64
2014 Not a person with a disability 30 654

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 82
2017 Not a person with a disability 12 650
2014 Person with a disability 20 64
2014 Not a person with a disability 11 654

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 82
2017 Not a person with a disability 55 650
2014 Person with a disability 49 64
2014 Not a person with a disability 55 655

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 82
2017 Not a person with a disability 31 650
2014 Person with a disability 24 64
2014 Not a person with a disability 30 655

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 82
2017 Not a person with a disability 14 650
2014 Person with a disability 18 64
2014 Not a person with a disability 18 655

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 82
2017 Not a person with a disability 14 650
2014 Person with a disability 24 64
2014 Not a person with a disability 15 655

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 82
2017 Not a person with a disability 11 650
2014 Person with a disability 16 64
2014 Not a person with a disability 10 655

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 82
2017 Not a person with a disability 5 650
2014 Person with a disability 14 64
2014 Not a person with a disability 6 655

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 82
2017 Not a person with a disability 13 650
2014 Person with a disability 11 64
2014 Not a person with a disability 16 655

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 82
2017 Not a person with a disability 13 650
2014 Person with a disability 22 64
2014 Not a person with a disability 11 655

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 82
2017 Not a person with a disability 24 650
2014 Person with a disability 19 64
2014 Not a person with a disability 22 655

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 616
2014 Not a person with a disability 11 618

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 72
2017 Not a person with a disability 20 616
2014 Not a person with a disability 20 618

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 72
2017 Not a person with a disability 9 616
2014 Not a person with a disability 10 618

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 616
2014 Not a person with a disability 6 618

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 72
2017 Not a person with a disability 10 616
2014 Person with a disability 11 55
2014 Not a person with a disability 12 618

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 72
2017 Not a person with a disability 12 616
2014 Person with a disability 12 55
2014 Not a person with a disability 12 618

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 72
2017 Not a person with a disability 18 616
2014 Person with a disability 16 55
2014 Not a person with a disability 15 618

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 72
2017 Not a person with a disability 12 616
2014 Person with a disability 9 55
2014 Not a person with a disability 10 618

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 72
2017 Not a person with a disability 11 616
2014 Person with a disability 11 55
2014 Not a person with a disability 12 618

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 72
2017 Not a person with a disability 32 616
2014 Person with a disability 40 55
2014 Not a person with a disability 27 618

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 72
2017 Not a person with a disability 13 616
2014 Person with a disability 25 55
2014 Not a person with a disability 13 618

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 65 72
2017 Not a person with a disability 48 616
2014 Person with a disability 70 55
2014 Not a person with a disability 47 618

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 616
2014 Person with a disability 0 55
2014 Not a person with a disability 1 618

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 72
2017 Not a person with a disability 51 616
2014 Person with a disability 65 55
2014 Not a person with a disability 51 618

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 72
2017 Not a person with a disability 1 616

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 72
2017 Not a person with a disability 13 616
2014 Person with a disability 18 55
2014 Not a person with a disability 11 618

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 93 7 82
2017 Not a person with a disability 93 7 650

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 10 14 15 24 22 6 26 54 210
2017 Not a person with a disability 10 16 19 8 7 29 10 43 26 4069
2014 Person with a disability 9 14 20 9 23 20 6 30 43 163
2014 Not a person with a disability 10 16 21 8 7 31 8 42 24 3887

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 22 17 14 19 12 3 42 39 211
2017 Not a person with a disability 18 28 21 9 6 16 3 57 18 4067
2014 Person with a disability 10 24 15 17 19 12 2 40 42 163
2014 Not a person with a disability 16 27 23 8 5 19 2 54 17 3884
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 49 7 7 2 2 9 82 10 210
2017 Not a person with a disability 21 47 10 7 3 2 11 77 12 4070
2014 Person with a disability 24 52 10 5 1 3 4 82 7 163
2014 Not a person with a disability 21 50 11 6 2 2 9 79 9 3887

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 16 20 14 14 22 10 31 40 209
2017 Not a person with a disability 6 17 22 10 7 25 12 37 28 4066
2014 Person with a disability 7 20 19 19 10 19 4 36 39 163
2014 Not a person with a disability 6 18 22 12 8 20 13 37 30 3886

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 25 15 8 6 12 8 64 17 211
2017 Not a person with a disability 29 31 12 3 2 12 11 78 7 4070
2014 Person with a disability 28 33 13 8 4 9 4 71 14 163
2014 Not a person with a disability 28 34 13 5 1 10 10 76 8 3886

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 23 18 8 8 16 7 56 21 211
2017 Not a person with a disability 21 31 15 6 3 13 10 68 12 4070
2014 Person with a disability 13 34 20 8 9 13 3 56 20 163
2014 Not a person with a disability 18 33 17 8 3 13 9 65 13 3885
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 30 70 211
2017 Not a person with a disability 8 92 4058
2014 Person with a disability 25 75 162
2014 Not a person with a disability 7 93 3877

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 64
2017 Not a person with a disability 34 330
2014 Person with a disability 35 39
2014 Not a person with a disability 30 275

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 82 64
2017 Not a person with a disability 85 330
2014 Person with a disability 90 39
2014 Not a person with a disability 80 275

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 330

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 64
2014 Person with a disability 0 39
2014 Not a person with a disability 0 275

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 330
2014 Not a person with a disability 5 275

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 330
2014 Not a person with a disability 6 275

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 64
2017 Not a person with a disability 8 330
2014 Person with a disability 15 39
2014 Not a person with a disability 11 275

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 65
2017 Not a person with a disability 23 330
2014 Not a person with a disability 17 276

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 65
2017 Not a person with a disability 24 330
2014 Person with a disability 17 39
2014 Not a person with a disability 20 276

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 330
2014 Person with a disability 0 39
2014 Not a person with a disability 9 276

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 330
2014 Not a person with a disability 5 276

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 65
2017 Not a person with a disability 27 330
2014 Person with a disability 35 39
2014 Not a person with a disability 29 276

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 65
2017 Not a person with a disability 38 330
2014 Person with a disability 15 39
2014 Not a person with a disability 27 276

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 330
2014 Not a person with a disability 5 276

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 65

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 330
2014 Not a person with a disability 10 276

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 65
2017 Not a person with a disability 20 330
2014 Person with a disability 15 39
2014 Not a person with a disability 17 276

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 65
2017 Not a person with a disability 4 330
2014 Person with a disability 50 39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 65
2014 Person with a disability 0 39

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 65
2017 Not a person with a disability 25 330
2014 Person with a disability 30 39
2014 Not a person with a disability 33 276

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 29 65
2017 Not a person with a disability 27 332
2014 Person with a disability 40 39
2014 Not a person with a disability 24 275

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 65
2017 Not a person with a disability 15 332
2014 Person with a disability 22 39
2014 Not a person with a disability 12 275

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 65
2017 Not a person with a disability 10 332
2014 Person with a disability 20 39
2014 Not a person with a disability 10 275

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 65
2017 Not a person with a disability 11 332
2014 Person with a disability 25 39
2014 Not a person with a disability 14 275

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 332
2014 Person with a disability 18 39
2014 Not a person with a disability 6 275

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 65
2017 Not a person with a disability 4 332
2014 Not a person with a disability 4 275

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 332
2014 Person with a disability 12 39
2014 Not a person with a disability 6 275

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 65
2017 Not a person with a disability 6 332
2014 Person with a disability 16 39
2014 Not a person with a disability 8 275

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 45 65
2017 Not a person with a disability 54 332
2014 Person with a disability 38 39
2014 Not a person with a disability 58 275

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 318
2014 Person with a disability 0 36
2014 Not a person with a disability 5 263

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 58
2017 Not a person with a disability 17 318
2014 Not a person with a disability 12 263

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 318

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 58
2017 Not a person with a disability 2 318

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 318

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 318
2014 Not a person with a disability 4 263

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 58
2017 Not a person with a disability 13 318
2014 Not a person with a disability 12 263

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 58
2017 Not a person with a disability 9 318
2014 Person with a disability 14 36
2014 Not a person with a disability 11 263

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 58
2017 Not a person with a disability 7 318
2014 Not a person with a disability 5 263

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 28 58
2017 Not a person with a disability 24 318
2014 Person with a disability 27 36
2014 Not a person with a disability 21 263

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 58
2017 Not a person with a disability 13 318
2014 Person with a disability 19 36
2014 Not a person with a disability 13 263

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 53 58
2017 Not a person with a disability 46 318
2014 Person with a disability 59 36
2014 Not a person with a disability 46 263

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 318
2014 Person with a disability 0 36
2014 Not a person with a disability 2 263

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 64 58
2017 Not a person with a disability 59 318
2014 Person with a disability 70 36
2014 Not a person with a disability 65 263

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 58
2017 Not a person with a disability 12 318
2014 Person with a disability 14 36
2014 Not a person with a disability 14 263

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 93 7 65
2017 Not a person with a disability 93 7 329

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 10 18 8 14 34 6 33 37 210
2017 Not a person with a disability 11 17 20 4 3 38 8 51 13 4070
2014 Person with a disability 7 12 23 10 14 32 2 30 36 163
2014 Not a person with a disability 11 16 21 4 3 39 7 50 12 3888

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 24 21 9 14 17 4 45 28 210
2017 Not a person with a disability 21 32 19 4 3 19 2 67 10 4066
2014 Person with a disability 13 22 20 13 11 19 1 44 31 163
2014 Not a person with a disability 19 29 21 4 3 23 2 64 9 3882
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 15 18 21 28 0 3 31 51 210
2017 Not a person with a disability 17 23 21 15 21 0 2 41 37 4061

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 19 27 21 21 0 2 29 43 210
2017 Not a person with a disability 12 22 30 20 14 0 1 34 35 4065

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 22 26 19 17 0 2 36 37 208
2017 Not a person with a disability 14 26 27 19 12 0 1 41 32 4066

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 14 24 23 25 1 2 26 50 210
2017 Not a person with a disability 13 22 24 21 18 1 2 36 39 4061

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 21 16 11 13 0 10 56 26 209
2017 Not a person with a disability 27 27 20 12 9 1 5 57 22 4058

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 19 27 23 15 0 2 33 39 211
2017 Not a person with a disability 20 28 25 15 11 0 1 48 27 4060

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 28 24 16 16 0 2 43 33 210
2017 Not a person with a disability 22 33 24 13 6 1 1 56 19 4057

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 29 25 15 17 1 2 41 33 209
2017 Not a person with a disability 17 32 27 15 7 0 1 50 22 4059

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 27 22 18 15 0 2 44 34 210
2017 Not a person with a disability 21 33 24 14 7 0 1 55 21 4056

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 27 23 16 10 0 1 50 27 207
2017 Not a person with a disability 23 30 25 14 7 0 2 54 21 4049

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 23 20 6 13 0 3 61 19 210
2017 Not a person with a disability 49 25 14 7 3 0 2 76 10 4063

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 15 13 9 14 0 4 62 25 210
2017 Not a person with a disability 71 12 5 4 3 1 4 87 7 4063

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 27 14 7 7 0 3 72 14 210
2017 Not a person with a disability 56 26 9 4 2 0 2 84 6 4063

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 17 18 14 14 0 3 53 28 209
2017 Not a person with a disability 57 20 10 6 4 0 2 79 10 4058

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 14 7 2 2 0 28 84 6 207
2017 Not a person with a disability 52 16 6 3 1 0 21 87 5 4057

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 24 6 5 0 0 11 87 6 209
2017 Not a person with a disability 67 19 6 1 1 1 6 91 2 4045

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 19 6 3 9 3 9 81 13 209
2017 Not a person with a disability 69 11 5 4 5 0 5 85 10 4068

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 29 20 5 7 0 4 67 12 209
2017 Not a person with a disability 55 25 11 4 1 0 3 83 5 4056

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 3 17 36 20 21 0 1 21 42 211
2017 Not a person with a disability 8 25 43 17 7 0 0 33 24 4072

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 25 36 13 4 0 1 18 46 211
2017 Not a person with a disability 8 20 41 21 9 0 0 30 29 4059

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 36 16 13 20 5 1 48 35 211
2017 Not a person with a disability 14 37 20 13 8 7 0 56 23 4065

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 22 20 21 27 1 1 31 49 211
2017 Not a person with a disability 11 35 21 19 10 3 0 48 30 4067
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 57 43 210
2017 Not a person with a disability 13 87 4058
2014 Person with a disability 52 48 162
2014 Not a person with a disability 10 90 3880

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 74 26 121
2017 Not a person with a disability 71 29 503
2014 Person with a disability 71 29 84
2014 Not a person with a disability 71 29 386

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 38 6 16 7 3 0 69 24 90
2017 Not a person with a disability 46 38 6 5 4 0 1 85 9 360
2014 Person with a disability 40 28 12 16 4 0 0 68 20 60
2014 Not a person with a disability 49 36 5 6 2 1 1 87 8 274
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 20 16 18 3 2 19 81 211
2017 Not a person with a disability 22 22 21 14 16 4 1 23 77 4070

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 165
2017 Not a person with a disability 23 2984

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 165
2017 Not a person with a disability 36 2984

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 165
2017 Not a person with a disability 16 2984

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 165
2017 Not a person with a disability 52 2984

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 165
2017 Not a person with a disability 9 2984

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 38 165
2017 Not a person with a disability 39 2984

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 4 32 21 18 4 21 163
2017 Not a person with a disability 3 42 22 11 6 17 2932

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 17 13 17 40 0 7 25 61 166
2017 Not a person with a disability 6 16 16 19 33 2 8 24 57 2989

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 10 10 14 59 1 3 14 76 165
2017 Not a person with a disability 3 7 11 17 54 2 6 11 78 2986
Date modified: