2017 Public Service Employee Survey Results for Global Affairs Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 47 5 8 2 0 1 85 10 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 47 5 10 4 0 0 81 14 593
2017 University certificate or diploma below the bachelor's level 39 39 6 11 4 0 1 78 16 114
2017 Bachelor's degree 29 49 6 12 4 0 0 78 16 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 53 7 15 5 0 0 73 20 1997
2014 Secondary or high school graduation certificate or equivalent or less 37 43 5 12 3 0 1 81 15 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 45 5 8 4 0 0 83 12 576
2014 University certificate or diploma below the bachelor's level 26 48 8 14 4 0 0 74 18 119
2014 Bachelor's degree 34 49 5 10 2 0 0 83 12 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 50 6 13 4 0 0 77 17 1867

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 63 32 2 2 0 0 1 95 3 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 32 6 3 2 0 0 88 5 594
2017 University certificate or diploma below the bachelor's level 62 23 6 6 2 0 1 86 8 114
2017 Bachelor's degree 67 25 3 3 1 0 1 92 4 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 27 4 4 1 1 0 90 6 1990
2014 Secondary or high school graduation certificate or equivalent or less 57 33 6 3 1 1 1 91 3 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 30 5 6 1 0 1 88 7 576
2014 University certificate or diploma below the bachelor's level 51 34 7 5 2 1 0 86 7 119
2014 Bachelor's degree 68 24 3 3 1 0 0 93 3 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 26 4 3 2 1 0 91 5 1865

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 34 6 8 1 0 1 84 9 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 29 11 9 4 0 0 76 13 595
2017 University certificate or diploma below the bachelor's level 52 20 11 14 2 0 1 73 16 114
2017 Bachelor's degree 54 25 6 10 5 0 0 80 15 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 23 7 12 6 0 0 75 18 1997
2014 Secondary or high school graduation certificate or equivalent or less 46 32 9 9 3 0 1 78 12 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 31 7 12 4 0 0 77 16 576
2014 University certificate or diploma below the bachelor's level 44 30 9 11 6 0 1 74 17 119
2014 Bachelor's degree 52 25 6 12 4 0 0 77 16 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 22 7 12 6 0 0 74 19 1861

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 36 8 10 5 1 0 77 16 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 35 8 12 5 0 0 75 18 595
2017 University certificate or diploma below the bachelor's level 40 30 10 14 6 0 1 70 20 114
2017 Bachelor's degree 37 39 6 12 5 0 0 76 17 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 39 7 13 8 0 0 71 21 1993
2014 Secondary or high school graduation certificate or equivalent or less 37 34 9 11 8 0 1 72 19 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 36 9 9 6 0 0 75 15 574
2014 University certificate or diploma below the bachelor's level 26 44 11 10 8 0 0 70 18 118
2014 Bachelor's degree 40 36 7 11 5 0 0 76 16 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 38 8 12 6 0 0 74 18 1863

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 41 10 11 5 0 1 74 16 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 39 13 11 7 0 0 69 18 595
2017 University certificate or diploma below the bachelor's level 27 38 10 16 8 1 1 66 24 114
2017 Bachelor's degree 23 41 12 16 7 0 1 64 23 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 41 15 17 8 0 0 59 26 1994
2014 Secondary or high school graduation certificate or equivalent or less 26 41 14 14 5 0 1 67 19 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 15 11 8 0 1 65 20 576
2014 University certificate or diploma below the bachelor's level 19 35 14 18 13 0 1 55 31 119
2014 Bachelor's degree 19 41 16 17 6 0 1 61 23 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 39 14 18 7 0 1 61 25 1865

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 37 12 8 3 0 0 76 11 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 35 11 5 3 0 0 81 8 594
2017 University certificate or diploma below the bachelor's level 41 39 11 4 3 0 1 81 7 112
2017 Bachelor's degree 46 36 9 6 2 0 0 83 8 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 36 5 4 3 0 0 88 7 1994
2014 Secondary or high school graduation certificate or equivalent or less 39 36 13 7 4 0 1 76 12 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 36 12 7 3 0 0 78 10 576
2014 University certificate or diploma below the bachelor's level 36 32 15 12 4 0 1 69 17 119
2014 Bachelor's degree 43 38 8 7 3 0 0 81 11 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 38 6 5 2 0 0 87 7 1866

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 36 10 7 3 0 0 80 10 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 32 9 4 2 0 0 85 7 595
2017 University certificate or diploma below the bachelor's level 47 35 8 6 4 0 1 82 10 113
2017 Bachelor's degree 49 37 6 6 2 0 0 86 8 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 37 4 5 4 0 0 87 9 1993
2014 Secondary or high school graduation certificate or equivalent or less 47 35 11 4 2 0 0 83 7 321
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 37 8 6 2 0 0 83 8 576
2014 University certificate or diploma below the bachelor's level 41 34 12 9 4 0 0 75 13 119
2014 Bachelor's degree 46 37 6 8 3 0 0 84 10 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 35 6 6 2 0 0 86 9 1865

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 37 10 7 2 0 0 81 9 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 8 7 3 0 0 81 11 593
2017 University certificate or diploma below the bachelor's level 38 38 5 12 6 0 1 77 18 113
2017 Bachelor's degree 41 39 9 9 2 0 0 81 11 1250
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 43 10 10 4 0 0 76 14 1992
2014 Secondary or high school graduation certificate or equivalent or less 37 41 11 6 3 1 1 79 9 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 39 9 8 3 0 0 80 11 574
2014 University certificate or diploma below the bachelor's level 25 44 17 10 3 1 0 70 13 119
2014 Bachelor's degree 38 41 10 7 2 1 0 80 10 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 40 11 8 3 0 0 79 10 1866

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 31 13 8 5 2 0 74 13 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 33 10 9 5 1 0 76 14 594
2017 University certificate or diploma below the bachelor's level 41 31 8 10 9 0 1 73 19 113
2017 Bachelor's degree 35 33 12 13 7 0 0 69 20 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 13 16 9 0 1 61 25 1993
2014 Secondary or high school graduation certificate or equivalent or less 37 37 12 6 7 0 2 76 13 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 14 9 5 1 1 71 15 576
2014 University certificate or diploma below the bachelor's level 27 35 13 14 8 2 1 64 22 119
2014 Bachelor's degree 28 38 13 13 7 1 1 66 20 1155
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 35 16 14 7 1 1 62 22 1867

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 28 12 6 7 2 15 70 16 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 25 12 11 7 1 10 66 20 594
2017 University certificate or diploma below the bachelor's level 31 28 9 10 10 2 9 67 22 114
2017 Bachelor's degree 29 26 11 11 10 2 11 63 24 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 26 10 16 13 2 13 54 34 1992
2014 Secondary or high school graduation certificate or equivalent or less 36 25 11 8 7 1 12 70 17 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 26 10 10 11 1 7 67 22 575
2014 University certificate or diploma below the bachelor's level 33 26 10 13 6 2 10 67 22 119
2014 Bachelor's degree 29 26 9 16 9 2 10 62 28 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 29 9 14 12 1 12 60 30 1865

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 43 13 5 5 0 0 77 10 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 11 5 5 0 0 79 11 595
2017 University certificate or diploma below the bachelor's level 36 40 12 5 6 0 1 76 12 113
2017 Bachelor's degree 39 42 10 6 3 0 0 82 9 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 43 8 6 3 0 0 82 10 1995
2014 Secondary or high school graduation certificate or equivalent or less 30 43 12 7 6 0 0 74 13 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 42 14 7 6 0 0 73 13 576
2014 University certificate or diploma below the bachelor's level 29 36 19 10 6 0 0 65 16 119
2014 Bachelor's degree 31 44 11 10 4 0 0 75 14 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 45 11 9 4 0 0 77 12 1867

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 34 15 10 8 0 1 67 18 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 36 16 10 7 0 0 66 18 595
2017 University certificate or diploma below the bachelor's level 23 30 18 16 11 0 1 54 27 114
2017 Bachelor's degree 26 39 15 13 6 0 0 65 19 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 39 16 15 8 0 0 62 23 1993
2014 Secondary or high school graduation certificate or equivalent or less 24 38 15 13 10 0 0 62 23 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 19 11 11 0 0 59 22 576
2014 University certificate or diploma below the bachelor's level 14 32 18 21 14 0 1 47 36 119
2014 Bachelor's degree 19 39 18 16 8 0 0 59 23 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 39 16 16 8 0 0 59 24 1867

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 43 12 7 3 0 0 78 10 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 39 14 11 5 0 0 70 16 595
2017 University certificate or diploma below the bachelor's level 29 38 16 12 4 0 1 68 16 114
2017 Bachelor's degree 25 44 14 12 4 0 0 70 16 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 46 13 12 5 0 0 69 18 1992

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 38 11 4 4 1 0 81 8 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 39 12 6 4 0 0 79 9 595
2017 University certificate or diploma below the bachelor's level 37 43 9 5 6 0 1 81 10 114
2017 Bachelor's degree 43 42 9 4 2 0 0 85 6 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 43 9 6 3 0 0 83 8 1994
2014 Secondary or high school graduation certificate or equivalent or less 36 39 17 4 3 0 0 75 8 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 40 14 4 4 1 0 78 8 576
2014 University certificate or diploma below the bachelor's level 35 37 14 11 3 0 0 72 14 119
2014 Bachelor's degree 36 45 9 6 3 0 0 82 9 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 43 9 7 3 0 0 80 10 1867

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 35 12 11 6 1 0 70 18 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 38 17 7 8 0 0 68 15 593
2017 University certificate or diploma below the bachelor's level 26 28 18 18 8 1 1 55 27 114
2017 Bachelor's degree 29 43 12 11 5 0 0 72 16 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 39 14 12 7 0 0 66 20 1993

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 34 8 2 1 0 0 90 3 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 31 8 3 2 0 0 86 5 593
2017 University certificate or diploma below the bachelor's level 53 34 8 3 2 0 1 88 5 114
2017 Bachelor's degree 55 34 6 3 1 0 0 89 4 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 37 8 3 1 0 0 87 4 1984
2014 Secondary or high school graduation certificate or equivalent or less 62 25 9 3 1 0 0 88 4 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 26 8 1 1 0 0 89 3 576
2014 University certificate or diploma below the bachelor's level 53 31 10 4 1 0 0 84 5 119
2014 Bachelor's degree 56 32 8 3 1 0 0 88 4 1155
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 32 9 2 1 0 0 88 4 1864

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 41 13 7 5 0 2 75 11 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 38 15 10 5 0 0 70 15 592
2017 University certificate or diploma below the bachelor's level 29 42 12 9 7 0 2 72 16 114
2017 Bachelor's degree 34 43 10 9 4 0 0 77 13 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 44 12 11 5 0 0 72 16 1983
2014 Secondary or high school graduation certificate or equivalent or less 24 43 13 10 9 0 0 68 19 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 38 18 15 7 1 0 60 22 576
2014 University certificate or diploma below the bachelor's level 21 35 20 14 8 0 1 57 23 119
2014 Bachelor's degree 23 45 13 12 6 0 0 68 19 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 44 12 15 6 0 0 67 21 1866

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 35 15 8 3 0 0 73 11 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 15 8 6 0 0 71 14 594
2017 University certificate or diploma below the bachelor's level 33 39 14 7 6 0 1 72 14 114
2017 Bachelor's degree 35 39 12 9 4 0 0 75 13 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 37 14 13 6 0 0 67 19 1982
2014 Secondary or high school graduation certificate or equivalent or less 31 38 17 9 5 1 0 70 13 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 35 18 10 5 0 0 66 16 576
2014 University certificate or diploma below the bachelor's level 23 38 14 15 9 0 1 61 24 119
2014 Bachelor's degree 28 39 15 11 6 0 0 67 17 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 39 15 14 7 0 0 64 21 1865

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 41 12 6 3 0 1 79 9 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 33 15 11 4 1 0 70 15 592
2017 University certificate or diploma below the bachelor's level 33 36 13 11 6 0 1 70 17 114
2017 Bachelor's degree 33 40 12 11 4 0 0 74 14 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 39 18 11 5 0 0 66 16 1985
2014 Secondary or high school graduation certificate or equivalent or less 32 36 16 10 6 0 0 68 16 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 38 16 10 5 0 0 69 15 576
2014 University certificate or diploma below the bachelor's level 28 33 19 13 7 0 0 61 20 119
2014 Bachelor's degree 29 41 15 10 4 0 0 71 14 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 40 17 12 5 0 1 66 17 1864

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 39 8 4 3 0 0 85 7 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 38 9 4 4 0 0 83 9 593
2017 University certificate or diploma below the bachelor's level 41 40 12 4 2 0 1 82 6 114
2017 Bachelor's degree 43 41 10 4 2 0 0 84 6 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 41 9 6 2 0 0 82 9 1983
2014 Secondary or high school graduation certificate or equivalent or less 40 42 7 6 5 1 0 82 11 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 38 12 6 2 0 0 80 8 575
2014 University certificate or diploma below the bachelor's level 35 36 16 9 3 1 0 72 12 119
2014 Bachelor's degree 36 43 12 6 3 0 0 79 9 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 42 12 6 2 0 0 80 8 1866

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 33 16 5 1 0 1 78 7 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 14 9 4 0 1 73 13 595
2017 University certificate or diploma below the bachelor's level 28 38 18 10 4 0 2 67 14 114
2017 Bachelor's degree 24 35 19 12 8 0 1 60 20 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 34 22 16 10 0 0 52 26 1995
2014 Secondary or high school graduation certificate or equivalent or less 36 34 19 6 3 0 2 71 9 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 40 15 6 6 0 0 72 13 576
2014 University certificate or diploma below the bachelor's level 29 32 16 16 6 0 0 61 22 119
2014 Bachelor's degree 22 36 20 12 10 0 1 58 22 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 32 23 15 12 0 0 50 27 1866

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 27 32 18 8 1 4 28 38 326
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 29 34 14 8 1 3 23 41 587
2017 University certificate or diploma below the bachelor's level 11 30 36 12 7 0 4 20 42 112
2017 Bachelor's degree 9 26 38 16 7 1 3 24 36 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 25 40 18 5 1 1 23 37 1987
2014 Secondary or high school graduation certificate or equivalent or less 10 35 29 13 7 1 5 22 48 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 35 29 13 5 0 1 18 52 572
2014 University certificate or diploma below the bachelor's level 16 37 29 13 3 1 2 16 54 119
2014 Bachelor's degree 13 28 37 15 5 0 1 20 42 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 31 36 14 4 0 1 18 46 1863

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 20 24 23 13 4 7 41 33 326
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 21 29 18 12 4 5 33 36 588
2017 University certificate or diploma below the bachelor's level 16 20 29 23 7 2 3 32 38 112
2017 Bachelor's degree 10 19 32 21 11 3 4 34 31 1248
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 23 34 21 7 1 2 29 35 1986
2014 Secondary or high school graduation certificate or equivalent or less 13 30 27 16 7 2 4 25 46 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 28 26 16 8 2 2 25 48 573
2014 University certificate or diploma below the bachelor's level 24 38 16 9 4 5 4 14 68 119
2014 Bachelor's degree 18 29 28 16 6 1 2 23 48 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 29 29 15 5 1 1 20 51 1866

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 26 27 13 9 2 6 24 47 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 25 27 12 7 2 4 20 51 588
2017 University certificate or diploma below the bachelor's level 24 32 22 11 5 0 6 17 59 113
2017 Bachelor's degree 21 25 31 13 6 1 2 20 48 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 30 28 12 3 1 1 15 57 1992
2014 Secondary or high school graduation certificate or equivalent or less 21 32 25 11 5 2 4 17 56 321
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 29 22 12 4 1 2 17 61 574
2014 University certificate or diploma below the bachelor's level 32 28 20 11 2 2 4 14 65 119
2014 Bachelor's degree 28 29 26 12 4 0 1 16 58 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 31 24 10 3 0 1 13 63 1863

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 18 34 23 11 1 5 36 28 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 21 33 22 12 1 3 35 31 588
2017 University certificate or diploma below the bachelor's level 8 17 36 22 12 2 2 36 26 114
2017 Bachelor's degree 12 25 34 18 8 1 2 27 38 1248
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 31 35 12 3 0 1 16 49 1986
2014 Secondary or high school graduation certificate or equivalent or less 8 21 36 20 8 1 6 30 31 320
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 23 36 21 6 1 2 28 35 570
2014 University certificate or diploma below the bachelor's level 11 36 24 21 6 1 2 28 48 119
2014 Bachelor's degree 12 29 35 16 6 1 1 22 42 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 30 35 14 3 0 1 16 48 1860

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 23 25 16 12 3 5 30 43 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 24 27 14 9 2 5 25 47 589
2017 University certificate or diploma below the bachelor's level 22 26 28 13 7 2 3 21 50 114
2017 Bachelor's degree 24 27 24 13 7 2 3 21 54 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 30 27 9 3 2 2 13 59 1990
2014 Secondary or high school graduation certificate or equivalent or less 19 28 27 12 7 1 6 21 50 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 30 27 13 6 1 2 19 54 575
2014 University certificate or diploma below the bachelor's level 31 30 20 11 4 2 3 15 64 119
2014 Bachelor's degree 27 28 26 10 5 0 2 16 57 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 32 22 10 3 1 2 13 65 1865

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 25 21 18 11 3 8 32 45 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 25 24 17 9 3 5 29 45 588
2017 University certificate or diploma below the bachelor's level 18 27 19 20 8 4 3 31 48 114
2017 Bachelor's degree 16 23 30 17 9 2 4 27 41 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 26 34 17 6 2 2 23 41 1983
2014 Secondary or high school graduation certificate or equivalent or less 16 23 28 15 8 2 7 26 43 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 23 28 18 9 1 5 29 41 573
2014 University certificate or diploma below the bachelor's level 24 27 24 15 4 3 2 21 54 119
2014 Bachelor's degree 15 23 29 19 9 2 3 29 41 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 23 35 17 5 1 3 23 40 1863

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 23 31 18 9 2 6 29 37 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 28 15 9 2 3 26 44 589
2017 University certificate or diploma below the bachelor's level 16 28 31 13 4 3 5 19 48 114
2017 Bachelor's degree 19 25 33 13 6 2 3 19 46 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 31 30 9 3 1 1 12 58 1995
2014 Secondary or high school graduation certificate or equivalent or less 16 25 33 12 7 3 5 20 44 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 25 32 13 7 1 2 21 47 574
2014 University certificate or diploma below the bachelor's level 27 32 24 8 5 2 1 13 62 119
2014 Bachelor's degree 22 28 31 11 4 2 2 15 53 1155
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 31 28 8 3 1 1 11 61 1864
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 24 6 5 2 0 2 87 7 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 25 10 7 3 0 1 80 10 594
2017 University certificate or diploma below the bachelor's level 57 23 4 11 2 1 2 82 14 114
2017 Bachelor's degree 65 21 4 6 2 0 1 87 8 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 22 6 6 3 0 1 85 10 1993
2014 Secondary or high school graduation certificate or equivalent or less 63 23 5 6 1 0 2 87 8 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 22 8 7 2 0 1 83 9 576
2014 University certificate or diploma below the bachelor's level 54 31 5 5 2 1 1 87 7 118
2014 Bachelor's degree 66 20 5 5 3 0 1 87 8 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 19 5 7 3 0 1 85 10 1867

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 33 17 9 7 5 6 63 17 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 34 18 9 7 4 3 63 17 594
2017 University certificate or diploma below the bachelor's level 18 27 14 16 12 4 8 52 32 114
2017 Bachelor's degree 28 30 13 10 6 5 8 66 19 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 35 13 10 7 5 5 66 20 1995
2014 Secondary or high school graduation certificate or equivalent or less 25 35 15 9 9 4 4 64 20 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 29 18 8 10 4 4 61 19 576
2014 University certificate or diploma below the bachelor's level 22 32 14 15 7 3 6 60 25 119
2014 Bachelor's degree 31 31 13 9 6 4 6 69 17 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 13 8 4 5 4 72 14 1866

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 36 10 11 6 1 1 72 18 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 9 8 7 1 0 76 15 593
2017 University certificate or diploma below the bachelor's level 39 26 14 12 6 2 1 67 19 114
2017 Bachelor's degree 45 32 8 9 5 1 0 78 14 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 33 8 8 6 1 0 78 14 1991
2014 Secondary or high school graduation certificate or equivalent or less 41 26 14 9 8 2 1 68 17 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 28 13 10 7 1 0 69 18 574
2014 University certificate or diploma below the bachelor's level 41 28 10 14 6 1 0 70 20 119
2014 Bachelor's degree 44 33 7 10 5 0 0 77 15 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 33 7 8 4 1 0 80 12 1866

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 38 14 9 8 2 2 67 18 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 38 15 10 7 1 1 67 18 592
2017 University certificate or diploma below the bachelor's level 29 29 13 16 8 4 1 61 25 114
2017 Bachelor's degree 35 38 10 11 5 1 0 74 16 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 40 10 10 5 2 0 74 16 1992
2014 Secondary or high school graduation certificate or equivalent or less 25 38 14 12 6 3 2 66 19 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 43 12 12 6 1 1 70 18 576
2014 University certificate or diploma below the bachelor's level 18 45 11 12 12 1 2 65 24 119
2014 Bachelor's degree 32 44 10 9 3 1 1 77 13 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 44 9 8 2 1 1 80 11 1865

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 28 15 10 7 9 4 62 20 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 31 15 11 8 10 1 62 21 595
2017 University certificate or diploma below the bachelor's level 16 31 13 15 12 11 1 54 31 113
2017 Bachelor's degree 31 33 11 10 6 9 1 71 17 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 32 13 10 7 9 1 67 18 1997
2014 Secondary or high school graduation certificate or equivalent or less 21 32 16 13 8 7 3 59 23 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 26 17 14 10 7 2 56 26 576
2014 University certificate or diploma below the bachelor's level 15 29 13 19 18 4 2 47 40 119
2014 Bachelor's degree 30 31 14 10 6 7 1 67 18 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 11 10 5 7 1 70 17 1863

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 20 22 14 9 16 4 43 29 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 22 22 16 12 13 2 42 32 594
2017 University certificate or diploma below the bachelor's level 11 15 18 17 16 19 3 34 43 113
2017 Bachelor's degree 11 24 17 18 10 14 5 44 35 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 25 17 18 11 15 4 43 35 1995
2014 Secondary or high school graduation certificate or equivalent or less 11 25 18 18 12 13 3 42 36 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 19 22 18 16 13 2 35 39 576
2014 University certificate or diploma below the bachelor's level 5 23 21 15 19 14 3 33 41 119
2014 Bachelor's degree 11 22 20 19 12 14 4 39 37 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 25 20 17 10 14 4 44 32 1864

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 40 9 6 2 1 1 83 8 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 45 7 5 2 1 0 85 8 595
2017 University certificate or diploma below the bachelor's level 37 40 8 10 4 0 1 78 14 113
2017 Bachelor's degree 49 36 7 5 2 0 0 86 8 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 37 6 6 3 0 0 86 8 1991
2014 Secondary or high school graduation certificate or equivalent or less 38 42 10 6 4 1 0 80 10 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 42 7 8 3 0 0 82 11 575
2014 University certificate or diploma below the bachelor's level 37 44 11 5 2 0 1 82 7 119
2014 Bachelor's degree 46 40 6 6 2 0 0 85 8 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 39 6 4 1 0 0 89 6 1866
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 37 12 6 5 0 1 77 11 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 34 13 9 5 0 1 72 15 595
2017 University certificate or diploma below the bachelor's level 37 32 15 10 5 1 1 70 15 114
2017 Bachelor's degree 35 36 12 11 5 1 0 72 16 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 42 11 10 6 1 1 72 17 1997
2014 Secondary or high school graduation certificate or equivalent or less 29 39 13 9 7 1 2 70 17 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 41 15 8 6 1 1 70 14 575
2014 University certificate or diploma below the bachelor's level 30 31 19 10 9 1 0 61 20 119
2014 Bachelor's degree 31 40 13 10 6 1 1 71 16 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 38 12 12 5 1 1 71 17 1865

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 31 13 5 5 1 3 76 10 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 33 12 4 5 3 1 78 9 594
2017 University certificate or diploma below the bachelor's level 40 30 14 5 7 2 2 73 12 114
2017 Bachelor's degree 44 32 11 7 4 2 1 78 11 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 35 11 5 5 3 0 78 11 1995
2014 Secondary or high school graduation certificate or equivalent or less 35 34 15 7 6 3 1 72 13 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 34 15 8 4 3 1 72 13 575
2014 University certificate or diploma below the bachelor's level 30 35 16 7 9 2 0 67 17 119
2014 Bachelor's degree 41 32 12 7 4 3 1 76 12 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 32 12 7 4 3 1 76 11 1865

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 33 12 6 6 1 1 75 12 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 34 12 8 6 1 0 74 14 595
2017 University certificate or diploma below the bachelor's level 38 37 10 6 7 1 1 77 13 114
2017 Bachelor's degree 41 36 8 9 5 1 0 78 13 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 38 10 8 5 1 0 76 13 1995
2014 Secondary or high school graduation certificate or equivalent or less 37 35 13 8 7 1 0 72 15 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 38 15 8 6 1 1 71 15 576
2014 University certificate or diploma below the bachelor's level 34 28 14 13 9 2 0 63 22 119
2014 Bachelor's degree 38 36 8 11 4 1 0 76 16 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 11 9 4 1 1 75 14 1866

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 74 21 3 1 0 0 1 96 1 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 20 5 1 2 0 0 92 3 595
2017 University certificate or diploma below the bachelor's level 75 17 5 1 1 0 1 93 2 114
2017 Bachelor's degree 78 15 3 2 1 0 0 94 3 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 16 3 4 2 0 0 90 6 1988
2014 Secondary or high school graduation certificate or equivalent or less 72 19 4 2 1 0 1 92 4 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 16 4 3 2 0 1 90 5 575
2014 University certificate or diploma below the bachelor's level 69 21 3 3 2 1 1 92 5 119
2014 Bachelor's degree 75 16 4 2 1 0 1 92 4 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 16 4 4 2 0 1 90 6 1865

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 26 10 5 4 5 8 78 11 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 24 10 5 7 5 6 76 13 594
2017 University certificate or diploma below the bachelor's level 40 27 11 8 10 2 3 70 18 113
2017 Bachelor's degree 37 26 11 7 5 5 8 73 15 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 27 10 9 6 8 9 70 18 1994
2014 Secondary or high school graduation certificate or equivalent or less 42 25 8 7 6 5 8 76 15 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 26 12 5 7 4 5 73 13 576
2014 University certificate or diploma below the bachelor's level 37 24 5 8 12 6 7 70 24 119
2014 Bachelor's degree 34 26 11 7 6 7 10 73 15 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 27 12 7 5 8 11 70 15 1865

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 28 9 5 5 1 1 81 10 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 28 7 5 5 1 0 83 10 595
2017 University certificate or diploma below the bachelor's level 50 26 7 11 4 0 2 78 15 114
2017 Bachelor's degree 51 28 9 5 4 1 1 81 10 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 9 7 5 1 0 79 12 1991

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 25 12 3 5 2 1 79 9 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 27 11 5 4 2 0 80 9 594
2017 University certificate or diploma below the bachelor's level 49 26 9 6 5 3 2 79 11 114
2017 Bachelor's degree 53 27 10 4 3 2 0 82 8 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 28 10 4 6 2 0 79 10 1995

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 26 13 6 4 0 1 77 10 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 26 12 6 5 1 0 77 11 595
2017 University certificate or diploma below the bachelor's level 47 28 9 8 7 1 1 76 15 114
2017 Bachelor's degree 47 28 11 9 4 1 0 76 13 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 32 11 8 6 1 0 74 15 1987
2014 Secondary or high school graduation certificate or equivalent or less 44 30 14 5 6 2 0 75 11 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 31 12 8 4 1 1 75 12 576
2014 University certificate or diploma below the bachelor's level 35 35 15 6 8 2 0 71 14 119
2014 Bachelor's degree 41 32 13 9 4 1 0 74 14 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 34 12 9 5 1 1 74 14 1864
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 44 20 8 0 0 2 71 9 43
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 19 14 3 1 6 61 19 118
2017 University certificate or diploma below the bachelor's level 22 50 4 10 11 4 0 74 22 28
2017 Bachelor's degree 20 38 17 12 3 3 8 65 16 520
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 37 16 13 6 4 7 61 21 912
2014 Secondary or high school graduation certificate or equivalent or less 25 38 22 5 5 2 4 66 11 56
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 31 15 10 4 5 4 68 16 98
2014 University certificate or diploma below the bachelor's level 29 32 11 20 0 4 4 66 22 28
2014 Bachelor's degree 19 37 16 9 5 4 9 66 17 472
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 37 16 11 4 3 8 64 18 879

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 32 17 7 4 7 2 69 13 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 34 20 10 6 4 0 62 17 592
2017 University certificate or diploma below the bachelor's level 22 37 21 5 9 6 1 62 15 114
2017 Bachelor's degree 26 37 15 11 5 7 0 67 17 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 35 17 11 6 7 0 63 19 1993
2014 Secondary or high school graduation certificate or equivalent or less 21 30 22 11 7 7 1 55 21 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 35 23 8 8 9 0 57 17 576
2014 University certificate or diploma below the bachelor's level 19 26 25 16 9 5 0 47 26 119
2014 Bachelor's degree 21 35 20 10 6 8 0 61 17 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 37 19 11 5 7 0 63 17 1865

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 34 19 8 7 4 1 63 16 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 31 25 13 7 1 0 54 20 591
2017 University certificate or diploma below the bachelor's level 24 30 22 8 12 3 1 56 21 114
2017 Bachelor's degree 22 38 19 12 6 2 0 61 19 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 35 20 15 9 2 0 55 25 1996
2014 Secondary or high school graduation certificate or equivalent or less 17 26 27 16 10 5 0 45 27 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 28 27 15 11 4 0 45 27 574
2014 University certificate or diploma below the bachelor's level 12 27 23 19 16 3 0 41 36 119
2014 Bachelor's degree 16 34 21 17 9 3 0 51 26 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 34 20 18 11 2 0 50 29 1866

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 30 22 9 8 8 2 57 20 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 28 27 16 8 5 0 46 25 594
2017 University certificate or diploma below the bachelor's level 17 28 28 9 11 6 1 48 22 114
2017 Bachelor's degree 14 30 21 21 8 6 0 46 31 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 31 22 22 11 4 0 42 34 1990
2014 Secondary or high school graduation certificate or equivalent or less 12 24 28 18 13 6 0 38 32 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 21 31 19 13 6 0 33 34 576
2014 University certificate or diploma below the bachelor's level 8 20 24 22 21 6 0 29 45 119
2014 Bachelor's degree 9 28 23 21 14 4 0 39 37 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 27 22 25 15 3 0 36 41 1865

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 30 21 10 10 9 2 54 23 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 25 22 14 13 7 0 47 30 592
2017 University certificate or diploma below the bachelor's level 19 30 17 14 15 5 0 52 30 114
2017 Bachelor's degree 15 29 19 18 13 7 0 47 33 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 26 19 21 18 5 0 38 41 1996
2014 Secondary or high school graduation certificate or equivalent or less 12 24 24 17 14 8 1 39 34 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 22 26 15 17 8 0 36 35 575
2014 University certificate or diploma below the bachelor's level 9 16 27 17 26 5 0 26 46 119
2014 Bachelor's degree 10 24 20 25 16 7 0 36 43 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 22 21 24 19 5 0 32 45 1865

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 32 19 12 10 5 1 56 24 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 32 20 16 11 3 0 52 28 592
2017 University certificate or diploma below the bachelor's level 20 34 18 15 11 3 1 56 26 114
2017 Bachelor's degree 14 33 19 21 9 3 0 48 32 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 32 20 22 14 3 0 42 37 1996
2014 Secondary or high school graduation certificate or equivalent or less 11 29 23 19 15 3 0 42 35 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 29 22 22 15 2 0 39 39 576
2014 University certificate or diploma below the bachelor's level 9 23 17 29 21 2 0 32 51 119
2014 Bachelor's degree 10 28 21 24 15 2 0 39 40 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 28 18 28 16 2 0 36 45 1865
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 46 16 6 5 1 1 72 11 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 39 22 9 6 2 0 63 15 592
2017 University certificate or diploma below the bachelor's level 24 42 19 8 3 3 1 69 11 114
2017 Bachelor's degree 20 46 17 12 4 1 0 67 16 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 48 17 13 5 1 0 64 19 1989
2014 Secondary or high school graduation certificate or equivalent or less 18 35 26 11 8 3 0 54 20 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 36 24 13 6 2 0 55 20 576
2014 University certificate or diploma below the bachelor's level 11 31 24 21 12 1 0 43 33 119
2014 Bachelor's degree 14 42 20 15 8 1 0 57 23 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 39 20 20 9 1 0 51 29 1865

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 36 18 3 3 6 1 75 6 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 43 18 3 2 4 1 75 6 591
2017 University certificate or diploma below the bachelor's level 26 44 18 2 4 5 1 74 7 114
2017 Bachelor's degree 39 43 11 3 1 2 0 84 5 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 46 9 3 2 2 0 85 5 1991
2014 Secondary or high school graduation certificate or equivalent or less 23 44 17 5 2 8 1 73 8 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 45 17 4 2 4 1 76 6 576
2014 University certificate or diploma below the bachelor's level 27 41 17 5 4 5 1 72 10 119
2014 Bachelor's degree 40 42 10 4 2 2 0 84 6 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 42 8 4 1 2 0 86 5 1866

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 32 13 8 5 4 3 72 14 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 38 14 9 5 4 1 70 15 591
2017 University certificate or diploma below the bachelor's level 34 34 14 6 8 2 2 70 15 114
2017 Bachelor's degree 35 38 9 10 4 3 1 76 15 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 39 9 10 5 3 1 75 15 1993
2014 Secondary or high school graduation certificate or equivalent or less 27 37 14 10 4 6 2 69 15 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 13 9 5 4 1 72 15 576
2014 University certificate or diploma below the bachelor's level 30 30 15 16 4 4 0 62 22 119
2014 Bachelor's degree 37 36 11 8 4 3 1 76 13 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 38 9 8 3 2 1 79 12 1867

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 29 21 11 6 9 3 56 20 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 30 24 11 7 5 3 54 20 592
2017 University certificate or diploma below the bachelor's level 21 28 25 11 8 7 1 53 20 114
2017 Bachelor's degree 25 32 18 13 5 5 1 61 20 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 35 19 12 7 4 1 59 20 1992
2014 Secondary or high school graduation certificate or equivalent or less 16 31 21 13 6 9 4 54 22 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 28 24 12 8 8 2 51 22 577
2014 University certificate or diploma below the bachelor's level 16 30 21 14 8 8 3 51 25 118
2014 Bachelor's degree 25 34 18 11 5 5 2 63 18 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 36 20 12 5 3 1 62 17 1866

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 22 18 13 13 13 6 47 31 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 20 20 15 18 9 4 39 37 591
2017 University certificate or diploma below the bachelor's level 16 25 16 17 17 7 3 45 38 114
2017 Bachelor's degree 13 21 17 15 16 13 5 42 37 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 19 17 17 20 13 5 35 45 1991
2014 Secondary or high school graduation certificate or equivalent or less 12 25 18 16 15 11 4 42 37 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 22 19 14 20 8 2 40 38 576
2014 University certificate or diploma below the bachelor's level 10 16 21 23 19 8 2 29 47 119
2014 Bachelor's degree 11 21 17 20 16 11 4 37 43 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 19 20 20 17 12 3 34 43 1866

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 27 10 5 2 0 3 83 7 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 31 13 8 2 1 3 77 10 593
2017 University certificate or diploma below the bachelor's level 46 31 11 6 2 0 3 80 8 114
2017 Bachelor's degree 52 31 7 6 2 1 1 85 8 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 9 9 3 1 1 78 12 1994
2014 Secondary or high school graduation certificate or equivalent or less 42 35 11 5 2 2 2 80 8 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 30 13 7 2 1 2 76 10 575
2014 University certificate or diploma below the bachelor's level 45 33 8 10 2 2 1 80 12 119
2014 Bachelor's degree 49 31 10 6 2 1 1 82 8 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 10 8 3 0 1 78 12 1867

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 29 5 2 1 2 2 92 3 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 27 7 5 1 2 1 86 7 591
2017 University certificate or diploma below the bachelor's level 53 28 7 7 0 4 1 85 7 114
2017 Bachelor's degree 61 26 5 3 1 2 1 90 4 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 29 6 4 2 2 1 87 6 1991
2014 Secondary or high school graduation certificate or equivalent or less 54 33 6 2 2 3 1 90 3 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 27 9 4 2 3 1 85 6 576
2014 University certificate or diploma below the bachelor's level 47 38 6 2 1 5 1 90 3 118
2014 Bachelor's degree 60 27 5 3 1 2 2 91 5 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 28 6 4 1 2 1 89 5 1866

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 34 16 9 7 4 0 66 17 327
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 29 20 12 9 3 0 58 22 595
2017 University certificate or diploma below the bachelor's level 22 30 14 20 11 2 1 54 32 114
2017 Bachelor's degree 14 32 17 19 16 2 0 47 36 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 26 15 23 25 2 0 36 49 1996
2014 Secondary or high school graduation certificate or equivalent or less 21 30 23 14 8 4 0 53 23 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 33 21 16 11 3 0 51 28 576
2014 University certificate or diploma below the bachelor's level 12 24 23 21 15 4 0 38 38 119
2014 Bachelor's degree 12 28 18 22 17 2 1 41 40 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 29 18 23 19 1 0 39 43 1867

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 27 20 13 14 2 6 50 29 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 26 19 16 18 3 2 45 35 594
2017 University certificate or diploma below the bachelor's level 20 20 13 18 24 0 5 42 44 114
2017 Bachelor's degree 12 25 13 20 26 2 2 39 48 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 18 9 21 41 1 2 27 64 1993
2014 Secondary or high school graduation certificate or equivalent or less 15 26 18 17 18 3 2 43 37 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 24 15 20 25 3 2 37 48 576
2014 University certificate or diploma below the bachelor's level 9 23 8 25 31 3 2 33 58 118
2014 Bachelor's degree 11 23 13 24 25 2 2 35 51 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 20 14 23 30 1 1 31 54 1867

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 32 29 7 4 5 2 57 12 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 35 24 11 6 6 0 56 18 591
2017 University certificate or diploma below the bachelor's level 21 32 25 10 6 5 1 56 17 113
2017 Bachelor's degree 13 41 25 13 5 4 0 56 18 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 36 26 16 8 3 0 48 25 1994

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 33 17 4 2 5 2 75 7 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 19 3 2 4 1 74 6 593
2017 University certificate or diploma below the bachelor's level 33 32 19 7 4 4 1 68 12 114
2017 Bachelor's degree 32 42 14 4 3 4 0 78 7 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 40 16 6 4 5 0 72 11 1993
2014 Secondary or high school graduation certificate or equivalent or less 37 38 17 1 1 6 0 79 3 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 36 13 3 3 3 0 81 6 576
2014 University certificate or diploma below the bachelor's level 34 34 20 7 1 4 0 71 8 119
2014 Bachelor's degree 39 37 12 4 2 5 0 80 6 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 40 14 5 2 5 0 79 7 1867

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 40 12 4 2 2 0 81 7 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 38 13 4 2 2 0 80 7 594
2017 University certificate or diploma below the bachelor's level 34 41 12 7 2 3 2 78 9 113
2017 Bachelor's degree 33 46 11 7 2 1 0 80 9 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 45 15 11 4 2 0 70 15 1991
2014 Secondary or high school graduation certificate or equivalent or less 38 37 15 4 2 4 0 78 7 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 41 10 4 2 2 0 83 7 575
2014 University certificate or diploma below the bachelor's level 31 42 16 7 1 3 0 75 8 119
2014 Bachelor's degree 35 41 13 6 2 2 0 78 9 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 43 15 9 3 2 0 72 12 1867

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 37 12 4 2 0 0 82 6 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 12 4 2 0 0 82 6 593
2017 University certificate or diploma below the bachelor's level 39 39 15 3 3 0 1 79 7 114
2017 Bachelor's degree 40 40 10 7 3 0 0 81 10 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 45 13 9 5 0 0 72 15 1993
2014 Secondary or high school graduation certificate or equivalent or less 38 36 15 7 4 0 0 74 11 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 44 11 4 4 0 0 81 8 575
2014 University certificate or diploma below the bachelor's level 31 41 18 5 5 1 0 72 10 119
2014 Bachelor's degree 36 40 13 7 4 0 0 76 11 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 43 14 10 5 0 0 71 14 1866

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 31 17 8 5 1 1 70 13 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 31 20 8 5 1 0 66 14 592
2017 University certificate or diploma below the bachelor's level 32 34 17 8 6 3 1 68 14 114
2017 Bachelor's degree 30 36 19 10 4 1 0 66 15 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 34 24 15 7 1 0 54 22 1990
2014 Secondary or high school graduation certificate or equivalent or less 25 37 19 11 7 1 0 62 18 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 37 21 10 6 1 0 63 15 575
2014 University certificate or diploma below the bachelor's level 16 31 21 22 7 3 0 48 30 118
2014 Bachelor's degree 21 39 20 13 6 0 0 61 20 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 38 21 17 7 0 0 55 23 1866

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 36 16 5 5 1 0 74 11 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 32 19 8 5 0 0 68 13 594
2017 University certificate or diploma below the bachelor's level 31 37 16 9 6 0 1 68 16 114
2017 Bachelor's degree 27 42 16 11 4 0 0 69 15 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 38 20 15 7 0 0 58 22 1994
2014 Secondary or high school graduation certificate or equivalent or less 25 35 21 12 7 0 0 60 19 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 37 22 10 6 1 0 62 16 576
2014 University certificate or diploma below the bachelor's level 15 36 20 16 11 2 0 52 27 118
2014 Bachelor's degree 21 39 18 15 6 0 0 60 21 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 38 20 18 8 0 0 55 26 1866

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 28 15 10 7 3 1 67 17 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 28 17 8 7 4 1 67 16 591
2017 University certificate or diploma below the bachelor's level 34 31 14 8 10 2 2 66 19 114
2017 Bachelor's degree 35 32 16 9 5 3 1 69 15 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 33 14 9 6 3 1 69 16 1991
2014 Secondary or high school graduation certificate or equivalent or less 32 26 15 12 9 5 1 61 23 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 25 18 12 9 3 1 60 22 575
2014 University certificate or diploma below the bachelor's level 20 27 18 15 15 3 0 49 32 118
2014 Bachelor's degree 32 28 17 12 6 4 1 64 18 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 34 16 10 6 3 1 67 16 1864
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 35 32 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 40 30 594
2017 University certificate or diploma below the bachelor's level 38 34 28 114
2017 Bachelor's degree 38 36 27 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 34 28 1997
2014 Secondary or high school graduation certificate or equivalent or less 31 36 32 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 38 33 576
2014 University certificate or diploma below the bachelor's level 38 30 32 119
2014 Bachelor's degree 40 31 29 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 32 28 1866

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 23 19 1 25 5 104
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 34 32 2 7 7 180
2017 University certificate or diploma below the bachelor's level 19 29 32 0 4 16 43
2017 Bachelor's degree 7 48 21 5 11 7 473
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 55 17 9 5 7 766
2014 Secondary or high school graduation certificate or equivalent or less 26 36 25 0 9999 14 100
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 30 35 5 9999 7 165
2014 University certificate or diploma below the bachelor's level 13 18 49 14 9999 7 45
2014 Bachelor's degree 9 55 18 9 9999 9 465
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 62 14 13 9999 6 750
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 81 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 85 592
2017 University certificate or diploma below the bachelor's level 18 82 114
2017 Bachelor's degree 17 83 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 82 1995
2014 Secondary or high school graduation certificate or equivalent or less 19 81 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 80 572
2014 University certificate or diploma below the bachelor's level 24 76 119
2014 Bachelor's degree 19 81 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 84 1863

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 89
2017 University certificate or diploma below the bachelor's level 35 20
2017 Bachelor's degree 46 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 353
2014 Secondary or high school graduation certificate or equivalent or less 42 60
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 117
2014 University certificate or diploma below the bachelor's level 27 26
2014 Bachelor's degree 46 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 291

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 74 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 89
2017 University certificate or diploma below the bachelor's level 65 20
2017 Bachelor's degree 63 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 353
2014 Secondary or high school graduation certificate or equivalent or less 65 60
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 117
2014 University certificate or diploma below the bachelor's level 73 26
2014 Bachelor's degree 66 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 291

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 89
2017 Bachelor's degree 8 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 353
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 5 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 291

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 89
2017 University certificate or diploma below the bachelor's level 0 20
2017 Bachelor's degree 0 209
2014 Secondary or high school graduation certificate or equivalent or less 0 60
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 117
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 0 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 291

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 89
2017 University certificate or diploma below the bachelor's level 0 20
2017 Bachelor's degree 4 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 353
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 117
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 2 291

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 20
2017 Bachelor's degree 6 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 353
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 5 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 291

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 2 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 353
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 6 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 291

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 89
2017 University certificate or diploma below the bachelor's level 38 20
2017 Bachelor's degree 38 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 355
2014 Secondary or high school graduation certificate or equivalent or less 45 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 117
2014 University certificate or diploma below the bachelor's level 19 26
2014 Bachelor's degree 39 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 291

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 89
2017 University certificate or diploma below the bachelor's level 37 20
2017 Bachelor's degree 40 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 355
2014 Secondary or high school graduation certificate or equivalent or less 43 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 117
2014 University certificate or diploma below the bachelor's level 50 26
2014 Bachelor's degree 39 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 291

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 89
2017 University certificate or diploma below the bachelor's level 47 20
2017 Bachelor's degree 36 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 355
2014 Secondary or high school graduation certificate or equivalent or less 45 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 117
2014 University certificate or diploma below the bachelor's level 49 26
2014 Bachelor's degree 44 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 291

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 89
2017 University certificate or diploma below the bachelor's level 47 20
2017 Bachelor's degree 35 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 355
2014 Secondary or high school graduation certificate or equivalent or less 31 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 117
2014 University certificate or diploma below the bachelor's level 50 26
2014 Bachelor's degree 38 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 291

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 89
2017 University certificate or diploma below the bachelor's level 47 20
2017 Bachelor's degree 32 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 355
2014 Secondary or high school graduation certificate or equivalent or less 29 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 117
2014 University certificate or diploma below the bachelor's level 31 26
2014 Bachelor's degree 30 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 291

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 89
2017 University certificate or diploma below the bachelor's level 76 20
2017 Bachelor's degree 59 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 355
2014 Secondary or high school graduation certificate or equivalent or less 59 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 117
2014 University certificate or diploma below the bachelor's level 54 26
2014 Bachelor's degree 51 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 291

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 89
2017 University certificate or diploma below the bachelor's level 29 20
2017 Bachelor's degree 31 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 355
2014 Secondary or high school graduation certificate or equivalent or less 42 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 117
2014 University certificate or diploma below the bachelor's level 43 26
2014 Bachelor's degree 33 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 291

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 20
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 0 221

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 89
2017 University certificate or diploma below the bachelor's level 0 20
2017 Bachelor's degree 7 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 355
2014 Secondary or high school graduation certificate or equivalent or less 0 61
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 11 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 291

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 89
2017 Bachelor's degree 13 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 355
2014 Secondary or high school graduation certificate or equivalent or less 12 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 117
2014 University certificate or diploma below the bachelor's level 0 26
2014 Bachelor's degree 10 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 291

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 89
2017 University certificate or diploma below the bachelor's level 43 20
2017 Bachelor's degree 44 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 355
2014 Secondary or high school graduation certificate or equivalent or less 54 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 117
2014 University certificate or diploma below the bachelor's level 57 26
2014 Bachelor's degree 44 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 291

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 89
2017 Bachelor's degree 26 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 355
2014 Secondary or high school graduation certificate or equivalent or less 29 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 117
2014 Bachelor's degree 25 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 291

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 89
2017 Bachelor's degree 11 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 355
2014 Secondary or high school graduation certificate or equivalent or less 16 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 117
2014 Bachelor's degree 14 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 291

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 89
2017 University certificate or diploma below the bachelor's level 57 20
2017 Bachelor's degree 55 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 355
2014 Secondary or high school graduation certificate or equivalent or less 45 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 117
2014 University certificate or diploma below the bachelor's level 47 26
2014 Bachelor's degree 55 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 292

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 89
2017 University certificate or diploma below the bachelor's level 29 20
2017 Bachelor's degree 25 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 355
2014 Secondary or high school graduation certificate or equivalent or less 28 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 117
2014 University certificate or diploma below the bachelor's level 28 26
2014 Bachelor's degree 29 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 292

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 89
2017 University certificate or diploma below the bachelor's level 24 20
2017 Bachelor's degree 14 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 355
2014 Secondary or high school graduation certificate or equivalent or less 18 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 117
2014 Bachelor's degree 14 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 292

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 89
2017 Bachelor's degree 12 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 355
2014 Secondary or high school graduation certificate or equivalent or less 18 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 117
2014 University certificate or diploma below the bachelor's level 31 26
2014 Bachelor's degree 13 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 292

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 89
2017 Bachelor's degree 11 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 355
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 117
2014 Bachelor's degree 11 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 292

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 89
2017 University certificate or diploma below the bachelor's level 0 20
2017 Bachelor's degree 4 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 355
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 117
2014 Bachelor's degree 5 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 292

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 89
2017 Bachelor's degree 12 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 355
2014 Secondary or high school graduation certificate or equivalent or less 20 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 117
2014 Bachelor's degree 17 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 292

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 89
2017 Bachelor's degree 14 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 355
2014 Secondary or high school graduation certificate or equivalent or less 10 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 117
2014 Bachelor's degree 8 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 292

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 89
2017 Bachelor's degree 23 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 355
2014 Secondary or high school graduation certificate or equivalent or less 20 61
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 117
2014 University certificate or diploma below the bachelor's level 26 26
2014 Bachelor's degree 23 221
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 292

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 82
2017 Bachelor's degree 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 331
2014 Secondary or high school graduation certificate or equivalent or less 11 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 106
2014 Bachelor's degree 11 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 272

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 82
2017 Bachelor's degree 19 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 331
2014 Secondary or high school graduation certificate or equivalent or less 9 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 106
2014 Bachelor's degree 20 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 272

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 82
2017 Bachelor's degree 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 331
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 106
2014 Bachelor's degree 13 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 272

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 82
2017 Bachelor's degree 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 331
2014 Bachelor's degree 7 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 272

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 82
2017 Bachelor's degree 13 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 331
2014 Secondary or high school graduation certificate or equivalent or less 17 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 106
2014 Bachelor's degree 13 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 272

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 15 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 331
2014 Secondary or high school graduation certificate or equivalent or less 10 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 106
2014 University certificate or diploma below the bachelor's level 0 25
2014 Bachelor's degree 12 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 272

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 82
2017 Bachelor's degree 18 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 331
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 106
2014 Bachelor's degree 15 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 272

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 82
2017 Bachelor's degree 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 331
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 106
2014 Bachelor's degree 14 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 272

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 82
2017 Bachelor's degree 9 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 331
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 106
2014 University certificate or diploma below the bachelor's level 19 25
2014 Bachelor's degree 13 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 272

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 82
2017 University certificate or diploma below the bachelor's level 29 20
2017 Bachelor's degree 30 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 331
2014 Secondary or high school graduation certificate or equivalent or less 16 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 106
2014 Bachelor's degree 27 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 272

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 82
2017 University certificate or diploma below the bachelor's level 33 20
2017 Bachelor's degree 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 331
2014 Secondary or high school graduation certificate or equivalent or less 11 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 106
2014 University certificate or diploma below the bachelor's level 20 25
2014 Bachelor's degree 15 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 272

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 82
2017 University certificate or diploma below the bachelor's level 42 20
2017 Bachelor's degree 42 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 331
2014 Secondary or high school graduation certificate or equivalent or less 37 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 106
2014 University certificate or diploma below the bachelor's level 43 25
2014 Bachelor's degree 48 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 272

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 58
2017 University certificate or diploma below the bachelor's level 0 20
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 2 331
2014 Secondary or high school graduation certificate or equivalent or less 0 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 106

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 82
2017 University certificate or diploma below the bachelor's level 67 20
2017 Bachelor's degree 47 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 331
2014 Secondary or high school graduation certificate or equivalent or less 60 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 106
2014 University certificate or diploma below the bachelor's level 57 25
2014 Bachelor's degree 50 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 272

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 2 331

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 58
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 82
2017 University certificate or diploma below the bachelor's level 24 20
2017 Bachelor's degree 13 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 331
2014 Secondary or high school graduation certificate or equivalent or less 25 57
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 106
2014 University certificate or diploma below the bachelor's level 20 25
2014 Bachelor's degree 8 211
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 272

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 94 6 63
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 91 9 89
2017 University certificate or diploma below the bachelor's level 95 5 20
2017 Bachelor's degree 89 11 209
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 95 5 355

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 17 18 5 7 26 12 51 20 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 18 22 6 8 23 9 46 22 591
2017 University certificate or diploma below the bachelor's level 10 22 19 3 13 24 9 47 24 114
2017 Bachelor's degree 10 16 18 8 7 30 12 45 25 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 14 19 10 9 31 9 37 33 1995
2014 Secondary or high school graduation certificate or equivalent or less 12 22 22 6 6 25 7 50 18 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 15 21 8 8 27 8 43 25 576
2014 University certificate or diploma below the bachelor's level 8 10 21 14 8 32 6 29 37 118
2014 Bachelor's degree 9 16 19 8 8 31 9 41 26 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 22 7 7 32 8 41 24 1865

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 28 19 5 6 15 4 64 13 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 30 21 6 6 13 2 61 14 592
2017 University certificate or diploma below the bachelor's level 21 32 22 3 7 11 4 62 12 114
2017 Bachelor's degree 18 28 20 10 5 17 3 57 18 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 28 21 11 8 17 2 51 23 1994
2014 Secondary or high school graduation certificate or equivalent or less 18 30 24 6 5 15 1 58 13 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 26 23 7 6 17 3 55 17 576
2014 University certificate or diploma below the bachelor's level 13 28 15 13 5 24 2 55 25 119
2014 Bachelor's degree 16 26 22 8 7 19 2 53 19 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 28 23 9 6 19 1 53 18 1864
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 43 11 4 3 3 9 79 8 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 50 13 6 2 2 3 78 8 593
2017 University certificate or diploma below the bachelor's level 27 48 10 5 4 2 3 79 10 113
2017 Bachelor's degree 22 46 8 8 2 2 11 79 12 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 47 9 8 3 2 13 75 14 1996
2014 Secondary or high school graduation certificate or equivalent or less 24 51 12 4 2 3 4 81 6 321
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 48 16 5 2 1 1 77 7 576
2014 University certificate or diploma below the bachelor's level 19 58 11 6 1 3 2 81 7 119
2014 Bachelor's degree 21 49 9 6 2 2 10 80 10 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 51 10 7 1 1 12 79 9 1867

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 20 22 5 5 20 17 49 16 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 23 26 7 6 18 9 45 19 593
2017 University certificate or diploma below the bachelor's level 11 25 25 6 8 18 7 48 19 114
2017 Bachelor's degree 7 15 22 10 6 27 13 36 28 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 15 21 13 9 26 12 30 36 1994
2014 Secondary or high school graduation certificate or equivalent or less 10 24 25 7 6 18 10 47 18 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 21 25 9 5 22 8 44 21 575
2014 University certificate or diploma below the bachelor's level 5 16 23 14 7 26 10 32 32 119
2014 Bachelor's degree 5 16 21 11 10 21 15 33 34 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 18 21 15 9 20 12 34 35 1865

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 29 11 3 1 11 9 81 6 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 33 15 4 2 10 4 76 7 595
2017 University certificate or diploma below the bachelor's level 32 30 13 5 4 12 4 74 11 114
2017 Bachelor's degree 32 31 9 3 2 12 11 81 6 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 31 13 4 3 12 13 74 9 1994
2014 Secondary or high school graduation certificate or equivalent or less 31 32 16 6 2 9 4 72 9 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 35 14 5 1 10 2 77 7 577
2014 University certificate or diploma below the bachelor's level 24 34 19 8 0 11 3 68 10 119
2014 Bachelor's degree 29 33 12 4 2 10 11 77 7 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 34 12 5 1 9 13 76 9 1864

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 29 15 3 2 12 8 74 7 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 33 16 5 3 11 4 71 9 594
2017 University certificate or diploma below the bachelor's level 27 29 16 6 4 14 4 68 13 113
2017 Bachelor's degree 22 32 14 5 3 14 11 72 10 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 30 16 7 4 14 12 62 16 1996
2014 Secondary or high school graduation certificate or equivalent or less 22 31 23 4 3 13 4 64 8 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 16 6 3 14 2 71 10 572
2014 University certificate or diploma below the bachelor's level 16 27 23 10 3 17 3 54 17 119
2014 Bachelor's degree 18 32 17 7 4 11 11 64 14 1159
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 34 16 9 2 13 12 63 15 1867
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 7 93 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 94 591
2017 University certificate or diploma below the bachelor's level 10 90 114
2017 Bachelor's degree 9 91 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 89 1991
2014 Secondary or high school graduation certificate or equivalent or less 9 91 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 92 572
2014 University certificate or diploma below the bachelor's level 8 92 119
2014 Bachelor's degree 7 93 1157
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 92 1861

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 34
2017 University certificate or diploma below the bachelor's level 42 12
2017 Bachelor's degree 36 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 220
2014 Secondary or high school graduation certificate or equivalent or less 17 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 43
2014 Bachelor's degree 32 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 152

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 80 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 91 34
2017 University certificate or diploma below the bachelor's level 83 12
2017 Bachelor's degree 86 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 83 220
2014 Secondary or high school graduation certificate or equivalent or less 96 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 84 43
2014 Bachelor's degree 80 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 152

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 23
2017 Bachelor's degree 4 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 220
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 43

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 34
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 0 107
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 43
2014 Bachelor's degree 0 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 152

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 7 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 220
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 152

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 34
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 10 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 220
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 43
2014 Bachelor's degree 8 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 152

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 34
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 8 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 220
2014 Bachelor's degree 11 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 152

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 34
2017 Bachelor's degree 25 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 220
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 44
2014 Bachelor's degree 23 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 152

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 34
2017 Bachelor's degree 23 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 220
2014 Bachelor's degree 24 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 152

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 10 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 220
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Bachelor's degree 11 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 152

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 8 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 220
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Bachelor's degree 10 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 152

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 24
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 34
2017 Bachelor's degree 35 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 220
2014 Secondary or high school graduation certificate or equivalent or less 22 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 44
2014 Bachelor's degree 38 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 152

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 34
2017 Bachelor's degree 38 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 220
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 44
2014 Bachelor's degree 24 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 152

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 34
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 0 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 220
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 152

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 34
2017 University certificate or diploma below the bachelor's level 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 24
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 13 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 220
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Bachelor's degree 7 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 152

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 21 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 220
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 44
2014 Bachelor's degree 19 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 152

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 34
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 0 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 220

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 24
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 34
2017 Bachelor's degree 11 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 220
2014 Bachelor's degree 7 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 152

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 24
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 0 107
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 44
2014 Bachelor's degree 0 83

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 24
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34
2017 Bachelor's degree 26 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 220
2014 Secondary or high school graduation certificate or equivalent or less 65 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 44
2014 Bachelor's degree 29 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 152

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 34
2017 Bachelor's degree 26 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 221
2014 Secondary or high school graduation certificate or equivalent or less 32 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 44
2014 Bachelor's degree 18 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 152

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 34
2017 Bachelor's degree 11 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 221
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 44
2014 Bachelor's degree 9 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 152

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 6 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 221
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 44
2014 Bachelor's degree 7 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 152

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 34
2017 Bachelor's degree 14 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 221
2014 Secondary or high school graduation certificate or equivalent or less 18 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 44
2014 Bachelor's degree 11 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 152

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 12
2017 Bachelor's degree 7 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 221
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 44
2014 Bachelor's degree 7 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 152

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 6 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 221
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 152

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 4 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 221
2014 Bachelor's degree 7 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 152

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 8 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 221
2014 Bachelor's degree 10 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 152

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 25
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34
2017 Bachelor's degree 52 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 221
2014 Secondary or high school graduation certificate or equivalent or less 42 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 44
2014 Bachelor's degree 60 83
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 152

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 212
2014 Secondary or high school graduation certificate or equivalent or less 0 28

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 32
2017 Bachelor's degree 20 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 212
2014 Bachelor's degree 12 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 144

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 32
2017 University certificate or diploma below the bachelor's level 0 11
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 212

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 22
2017 University certificate or diploma below the bachelor's level 0 11
2017 Bachelor's degree 0 101
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 40
2014 Bachelor's degree 0 81

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma below the bachelor's level 0 11
2017 Bachelor's degree 6 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 212
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 144

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 8 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 212
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 144

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 32
2017 Bachelor's degree 15 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 212
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Bachelor's degree 17 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 144

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 12 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 212
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 40
2014 Bachelor's degree 13 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 144

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 32
2017 University certificate or diploma below the bachelor's level 0 11
2017 Bachelor's degree 5 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 212
2014 Bachelor's degree 7 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 144

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 22
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 32
2017 Bachelor's degree 20 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 212
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 40
2014 Bachelor's degree 22 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 144

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 15 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 212
2014 Bachelor's degree 15 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 144

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 22
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 32
2017 University certificate or diploma below the bachelor's level 46 11
2017 Bachelor's degree 41 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 212
2014 Secondary or high school graduation certificate or equivalent or less 43 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 40
2014 Bachelor's degree 52 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 144

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 22
2017 University certificate or diploma below the bachelor's level 0 11
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 212
2014 Secondary or high school graduation certificate or equivalent or less 0 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 40
2014 Bachelor's degree 0 81

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 22
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 32
2017 University certificate or diploma below the bachelor's level 46 11
2017 Bachelor's degree 56 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 212
2014 Secondary or high school graduation certificate or equivalent or less 64 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 40
2014 Bachelor's degree 63 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 144

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 32
2017 University certificate or diploma below the bachelor's level 0 11
2017 Bachelor's degree 16 101
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 212
2014 Secondary or high school graduation certificate or equivalent or less 25 28
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40
2014 Bachelor's degree 12 81
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 144

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 96 4 24
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 90 10 32
2017 University certificate or diploma below the bachelor's level 100 0 12
2017 Bachelor's degree 92 8 107
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 93 7 221

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 16 18 4 3 31 11 58 12 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 17 25 2 4 29 9 50 9 593
2017 University certificate or diploma below the bachelor's level 14 20 23 6 4 27 6 50 15 114
2017 Bachelor's degree 11 17 17 4 3 39 9 54 13 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 15 19 5 5 41 7 45 19 1994
2014 Secondary or high school graduation certificate or equivalent or less 13 21 25 3 3 29 6 53 8 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 15 25 3 4 32 6 48 12 576
2014 University certificate or diploma below the bachelor's level 9 14 21 5 2 39 9 46 13 119
2014 Bachelor's degree 11 14 20 3 3 40 8 49 13 1158
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 19 5 3 42 6 48 15 1866

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 28 18 4 3 16 5 69 8 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 29 22 3 3 18 3 65 7 594
2017 University certificate or diploma below the bachelor's level 21 30 26 3 5 11 4 59 10 114
2017 Bachelor's degree 21 33 17 5 3 18 3 68 10 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 32 18 6 5 21 2 63 13 1989
2014 Secondary or high school graduation certificate or equivalent or less 20 31 21 3 3 20 2 65 7 322
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 24 24 2 4 21 2 60 8 575
2014 University certificate or diploma below the bachelor's level 13 25 21 7 1 29 4 57 11 119
2014 Bachelor's degree 21 28 20 4 3 23 2 65 9 1155
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 30 20 6 3 23 1 63 11 1865
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 21 19 19 16 19 0 6 43 37 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 18 22 15 23 0 3 38 39 593
2017 University certificate or diploma below the bachelor's level 16 21 11 23 27 0 2 38 50 114
2017 Bachelor's degree 16 23 20 15 22 1 2 41 38 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 24 22 15 21 0 1 41 37 1989

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 23 32 12 7 0 1 49 19 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 28 27 14 13 1 2 45 28 592
2017 University certificate or diploma below the bachelor's level 14 23 36 15 8 0 3 38 24 113
2017 Bachelor's degree 11 23 29 22 14 0 1 34 37 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 20 32 23 17 0 0 28 40 1995

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 26 24 14 5 0 4 55 20 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 29 22 16 9 0 3 53 25 591
2017 University certificate or diploma below the bachelor's level 19 24 33 13 7 0 4 45 21 114
2017 Bachelor's degree 14 28 25 19 12 0 1 43 31 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 24 30 22 15 0 0 33 38 1995

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 23 21 17 14 0 3 46 32 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 26 20 19 16 1 2 44 36 593
2017 University certificate or diploma below the bachelor's level 16 25 23 15 17 0 4 43 33 113
2017 Bachelor's degree 12 22 25 21 17 1 2 35 39 1249
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 20 26 22 20 1 1 31 43 1993

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 20 10 4 2 1 13 81 8 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 22 15 8 4 1 10 70 13 592
2017 University certificate or diploma below the bachelor's level 35 24 17 9 3 2 11 68 13 113
2017 Bachelor's degree 28 27 18 14 8 1 4 58 23 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 29 24 14 13 0 2 48 28 1989

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 31 21 7 5 1 2 66 12 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 25 22 10 6 0 2 61 17 593
2017 University certificate or diploma below the bachelor's level 25 26 26 9 13 0 2 52 22 114
2017 Bachelor's degree 19 29 24 16 11 0 1 48 27 1251
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 26 27 19 15 0 0 38 34 1989

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 34 19 6 4 2 2 69 10 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 33 18 11 5 2 3 64 17 593
2017 University certificate or diploma below the bachelor's level 26 19 27 17 8 0 3 46 26 114
2017 Bachelor's degree 23 34 24 11 5 1 1 59 17 1249
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 31 27 15 9 1 0 48 25 1989

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 34 24 8 4 1 2 63 12 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 30 23 13 7 1 2 56 21 592
2017 University certificate or diploma below the bachelor's level 23 23 26 17 7 1 3 48 25 114
2017 Bachelor's degree 17 33 27 14 8 1 1 51 22 1249
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 32 28 16 9 0 1 46 26 1990

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 31 23 10 4 0 3 62 15 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 31 19 15 7 1 1 59 22 592
2017 University certificate or diploma below the bachelor's level 23 26 20 17 9 0 4 52 28 114
2017 Bachelor's degree 21 33 23 14 7 0 1 55 22 1249
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 33 25 14 9 0 1 51 23 1989

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 29 22 7 4 1 2 67 10 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 30 19 12 6 1 2 62 18 588
2017 University certificate or diploma below the bachelor's level 24 28 25 13 3 1 5 56 17 114
2017 Bachelor's degree 22 32 24 13 7 0 2 55 21 1247
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 28 27 16 8 0 1 48 25 1987

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 19 8 5 4 0 5 81 10 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 19 12 6 3 0 2 79 9 592
2017 University certificate or diploma below the bachelor's level 45 30 13 4 5 0 2 77 10 113
2017 Bachelor's degree 50 26 12 6 4 0 2 78 10 1254
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 26 18 8 4 0 1 70 11 1992

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 73 8 5 4 4 1 6 86 9 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 12 5 4 3 1 3 87 8 593
2017 University certificate or diploma below the bachelor's level 62 10 8 5 4 2 8 80 10 114
2017 Bachelor's degree 71 12 5 4 3 1 4 88 7 1250
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 14 7 4 4 1 2 85 8 1992

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 22 6 5 3 1 4 86 8 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 23 10 5 2 1 2 83 7 594
2017 University certificate or diploma below the bachelor's level 51 17 16 7 5 0 3 71 12 114
2017 Bachelor's degree 53 27 11 4 2 0 3 83 6 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 28 9 4 2 0 1 85 6 1988

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 20 7 5 4 1 4 83 10 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 18 9 6 5 1 2 79 11 591
2017 University certificate or diploma below the bachelor's level 47 20 13 10 6 1 4 71 16 114
2017 Bachelor's degree 57 20 11 5 4 0 3 79 10 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 21 11 7 5 0 1 77 12 1988

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 7 6 1 1 0 24 90 3 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 11 5 2 1 0 23 90 3 593
2017 University certificate or diploma below the bachelor's level 52 11 4 4 2 1 25 85 9 113
2017 Bachelor's degree 49 17 7 3 1 0 23 86 5 1250
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 18 7 3 2 0 20 86 6 1986

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 72 12 6 1 1 1 7 91 2 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 15 5 1 0 1 7 93 2 591
2017 University certificate or diploma below the bachelor's level 62 15 7 2 1 0 13 89 3 114
2017 Bachelor's degree 64 21 6 1 1 1 6 91 2 1247
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 21 7 2 1 0 5 90 2 1981

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 12 7 3 4 1 8 85 7 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 13 6 3 4 1 5 87 7 594
2017 University certificate or diploma below the bachelor's level 63 9 8 4 7 1 8 79 12 114
2017 Bachelor's degree 65 14 5 6 4 0 5 84 10 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 10 4 4 7 0 4 85 11 1992

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 21 11 6 2 0 6 80 8 328
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 25 11 4 2 0 3 82 6 591
2017 University certificate or diploma below the bachelor's level 51 14 17 6 3 1 8 72 9 114
2017 Bachelor's degree 53 27 11 4 2 0 4 82 6 1250
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 26 12 3 1 0 3 84 4 1989

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 35 34 12 4 0 1 48 17 332
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 28 37 14 7 0 0 42 21 594
2017 University certificate or diploma below the bachelor's level 10 28 34 19 7 2 0 39 26 114
2017 Bachelor's degree 8 24 43 17 7 0 0 32 24 1255
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 22 46 19 8 0 0 26 28 1996

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 17 37 25 12 0 1 37 25 329
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 17 40 21 13 0 1 34 25 593
2017 University certificate or diploma below the bachelor's level 10 17 37 27 6 1 1 34 28 114
2017 Bachelor's degree 8 20 42 21 8 0 1 29 28 1250
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 23 42 19 7 0 0 25 33 1992

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 31 21 11 9 9 1 54 22 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 32 22 9 10 10 1 54 21 593
2017 University certificate or diploma below the bachelor's level 17 31 17 13 11 9 2 54 27 114
2017 Bachelor's degree 15 37 19 13 8 7 0 57 22 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 41 19 14 9 6 0 55 25 1994

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 36 23 11 7 6 1 55 20 331
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 35 21 14 10 3 0 53 25 593
2017 University certificate or diploma below the bachelor's level 15 37 19 17 7 4 0 55 25 114
2017 Bachelor's degree 12 36 20 19 10 3 0 49 30 1252
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 34 21 23 12 2 0 42 36 1996
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 84 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 83 590
2017 University certificate or diploma below the bachelor's level 19 81 114
2017 Bachelor's degree 14 86 1253
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 86 1989
2014 Secondary or high school graduation certificate or equivalent or less 11 89 323
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 86 575
2014 University certificate or diploma below the bachelor's level 19 81 119
2014 Bachelor's degree 12 88 1156
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 89 1860

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 41 54
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 24 103
2017 University certificate or diploma below the bachelor's level 68 32 22
2017 Bachelor's degree 79 21 171
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 31 273
2014 Secondary or high school graduation certificate or equivalent or less 68 32 35
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 27 82
2014 University certificate or diploma below the bachelor's level 62 38 22
2014 Bachelor's degree 68 32 135
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 27 197

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 53 0 0 6 0 0 94 6 32
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 35 6 13 1 2 0 79 14 79
2017 University certificate or diploma below the bachelor's level 34 46 13 7 0 0 0 80 7 15
2017 Bachelor's degree 42 41 8 3 4 1 1 85 7 134
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 34 6 9 6 0 0 80 15 191
2014 Secondary or high school graduation certificate or equivalent or less 37 50 5 4 5 0 0 87 9 24
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 25 8 3 5 0 0 83 8 60
2014 University certificate or diploma below the bachelor's level 51 35 7 0 0 0 7 93 0 14
2014 Bachelor's degree 42 39 5 9 1 2 1 84 10 92
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 33 6 10 1 0 1 82 11 145
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 21 17 13 12 2 3 35 65 330
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 22 21 12 14 3 1 28 72 595
2017 University certificate or diploma below the bachelor's level 23 23 19 12 17 4 1 24 76 113
2017 Bachelor's degree 20 23 20 14 17 5 1 21 79 1256
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 23 23 14 17 3 1 20 80 1995

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 408
2017 University certificate or diploma below the bachelor's level 23 82
2017 Bachelor's degree 23 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 1518

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 408
2017 University certificate or diploma below the bachelor's level 38 82
2017 Bachelor's degree 39 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 1518

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 18 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 408
2017 University certificate or diploma below the bachelor's level 22 82
2017 Bachelor's degree 18 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 1518

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 408
2017 University certificate or diploma below the bachelor's level 53 82
2017 Bachelor's degree 52 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 1518

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 7 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 408
2017 University certificate or diploma below the bachelor's level 9 82
2017 Bachelor's degree 10 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 1518

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 408
2017 University certificate or diploma below the bachelor's level 35 82
2017 Bachelor's degree 40 941
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 1518

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 5 50 16 11 5 14 194
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 45 17 11 4 18 402
2017 University certificate or diploma below the bachelor's level 0 44 23 12 4 17 80
2017 Bachelor's degree 3 42 21 11 6 17 923
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 38 24 12 6 17 1499

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 22 18 15 26 1 9 35 45 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 19 21 13 29 2 9 29 48 409
2017 University certificate or diploma below the bachelor's level 8 15 18 14 41 1 3 25 57 82
2017 Bachelor's degree 7 17 14 19 32 2 8 27 57 943
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 4 14 16 22 35 1 8 20 63 1521

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 4 12 14 15 47 1 5 18 67 204
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 9 15 16 49 2 4 15 69 408
2017 University certificate or diploma below the bachelor's level 2 7 12 17 56 1 3 10 77 82
2017 Bachelor's degree 3 6 10 16 56 2 5 10 79 943
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 2 6 9 18 56 2 6 9 81 1518
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