2017 Public Service Employee Survey Results for Global Affairs Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 50 7 13 5 0 0 75 18 1875
2017 Female gender 28 50 5 12 4 0 0 79 16 2394
2014 Male gender 30 48 6 11 4 0 0 79 15 1845
2014 Female gender 33 49 5 11 3 0 0 81 14 2189

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 27 5 4 2 0 0 89 6 1872
2017 Female gender 64 27 4 3 1 0 0 92 4 2388
2014 Male gender 61 27 5 4 1 0 1 90 5 1843
2014 Female gender 65 27 3 3 1 0 0 92 4 2188

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 24 9 10 5 0 0 77 15 1874
2017 Female gender 51 26 6 11 5 0 0 78 16 2396
2014 Male gender 50 24 9 11 6 0 0 74 17 1841
2014 Female gender 50 27 6 12 5 0 0 77 17 2185

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 38 8 11 7 0 0 74 18 1873
2017 Female gender 35 38 7 13 6 0 0 74 19 2394
2014 Male gender 36 37 10 10 6 0 0 73 17 1837
2014 Female gender 39 37 7 12 6 0 0 76 17 2187

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 40 15 15 8 0 0 62 23 1871
2017 Female gender 24 41 12 16 7 0 0 65 23 2393
2014 Male gender 21 38 17 16 7 0 1 60 24 1843
2014 Female gender 23 41 13 16 7 0 0 64 23 2189

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 37 8 6 2 0 0 84 8 1875
2017 Female gender 48 36 8 5 3 0 0 84 8 2389
2014 Male gender 46 37 9 6 2 0 0 83 8 1845
2014 Female gender 45 38 8 6 3 0 0 83 10 2188

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 36 6 5 3 0 0 85 9 1874
2017 Female gender 51 36 6 5 3 0 0 86 8 2392
2014 Male gender 48 36 7 6 2 0 0 85 8 1841
2014 Female gender 48 36 6 7 2 0 0 84 10 2187

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 43 8 8 3 0 0 81 10 1872
2017 Female gender 37 39 10 10 3 0 0 77 13 2385
2014 Male gender 39 41 11 7 2 1 0 80 9 1844
2014 Female gender 37 41 10 8 3 0 0 78 12 2184

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 34 14 13 7 1 1 65 21 1874
2017 Female gender 33 34 11 13 8 0 0 68 21 2391
2014 Male gender 28 36 16 11 7 1 1 65 19 1844
2014 Female gender 31 35 13 13 7 0 1 67 20 2186

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 26 10 12 11 2 14 60 27 1873
2017 Female gender 26 27 11 14 10 2 11 61 27 2391
2014 Male gender 25 27 10 13 10 1 12 61 27 1844
2014 Female gender 30 27 8 13 10 2 9 65 26 2186

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 43 10 6 4 0 0 80 10 1875
2017 Female gender 40 42 9 6 3 0 0 82 9 2392
2014 Male gender 32 43 13 8 5 0 0 75 12 1845
2014 Female gender 32 45 11 9 4 0 0 76 13 2189

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 37 18 12 8 0 0 62 21 1873
2017 Female gender 26 39 14 14 7 0 0 65 20 2393
2014 Male gender 19 40 18 15 9 0 0 59 24 1843
2014 Female gender 22 37 17 15 8 0 0 60 24 2189

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 44 15 12 5 0 0 69 17 1875
2017 Female gender 28 44 13 11 4 0 0 71 16 2392

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 42 10 4 3 0 0 83 8 1875
2017 Female gender 42 41 9 6 2 0 0 83 8 2393
2014 Male gender 37 42 11 7 3 0 0 79 10 1843
2014 Female gender 37 43 11 6 3 0 0 80 9 2188

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 40 14 11 7 0 0 68 18 1875
2017 Female gender 29 39 13 11 7 0 0 69 18 2389

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 35 8 3 2 0 0 88 4 1869
2017 Female gender 53 35 7 3 1 0 0 88 4 2384
2014 Male gender 56 31 9 2 1 0 0 87 3 1842
2014 Female gender 58 30 8 2 1 0 0 89 4 2185

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 42 12 9 5 0 0 75 13 1865
2017 Female gender 30 43 12 11 4 0 0 73 15 2386
2014 Male gender 24 44 13 12 6 0 0 69 18 1845
2014 Female gender 22 42 14 15 7 0 0 64 22 2188

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 38 14 10 6 0 0 70 16 1867
2017 Female gender 34 37 14 11 4 0 0 71 15 2387
2014 Male gender 27 38 15 13 6 0 0 65 19 1843
2014 Female gender 28 38 16 12 6 0 0 66 18 2188

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 39 16 9 5 0 0 70 14 1869
2017 Female gender 31 39 14 11 4 0 0 70 15 2386
2014 Male gender 28 41 16 10 4 0 0 69 14 1844
2014 Female gender 28 38 16 11 5 0 1 67 17 2185

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 39 10 5 3 0 0 82 8 1868
2017 Female gender 43 41 9 5 2 0 0 84 8 2383
2014 Male gender 39 40 13 6 2 0 0 79 8 1843
2014 Female gender 37 42 11 6 3 0 0 80 9 2186

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 36 20 12 8 0 1 60 20 1875
2017 Female gender 25 34 19 13 8 0 1 60 21 2395
2014 Male gender 21 36 20 13 9 0 1 58 22 1845
2014 Female gender 25 32 21 12 10 0 0 58 22 2188

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 26 39 16 6 1 2 23 38 1864
2017 Female gender 10 26 37 17 7 1 3 24 37 2381
2014 Male gender 14 33 34 14 4 0 1 19 47 1842
2014 Female gender 14 30 36 14 5 0 2 19 45 2181

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 22 33 20 9 2 2 30 35 1865
2017 Female gender 10 21 31 22 10 3 4 34 33 2376
2014 Male gender 20 29 28 15 5 1 1 21 50 1845
2014 Female gender 18 29 28 15 6 1 2 23 49 2183

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 28 28 12 5 1 1 17 54 1870
2017 Female gender 22 28 28 13 5 1 3 19 52 2383
2014 Male gender 31 30 24 11 3 0 1 14 62 1842
2014 Female gender 27 30 25 11 4 1 2 16 59 2182

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 26 33 18 7 1 2 25 41 1864
2017 Female gender 13 26 35 16 6 1 2 23 41 2382
2014 Male gender 14 27 36 18 4 1 1 22 41 1838
2014 Female gender 15 29 35 15 5 1 1 20 45 2178

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 29 26 12 6 2 2 19 54 1869
2017 Female gender 24 27 25 11 7 2 4 19 55 2388
2014 Male gender 28 30 25 10 4 1 2 14 60 1841
2014 Female gender 27 30 24 11 5 1 3 16 59 2188

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 25 30 19 8 2 3 28 40 1861
2017 Female gender 17 24 29 15 8 2 5 24 44 2385
2014 Male gender 15 22 33 19 7 1 3 27 38 1839
2014 Female gender 16 25 30 16 7 1 4 25 43 2185

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 28 29 12 4 1 1 17 53 1869
2017 Female gender 19 27 32 11 6 2 3 18 49 2389
2014 Male gender 27 29 29 9 4 1 2 14 57 1842
2014 Female gender 22 29 30 10 4 2 2 15 54 2182
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 21 7 7 3 0 1 83 10 1875
2017 Female gender 62 24 5 6 2 0 1 87 8 2391
2014 Male gender 61 21 7 7 3 0 1 83 10 1845
2014 Female gender 66 21 4 6 2 0 1 88 8 2188

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 34 14 9 6 5 5 68 17 1875
2017 Female gender 23 32 14 11 8 5 6 63 21 2394
2014 Male gender 33 33 13 7 5 4 4 72 13 1845
2014 Female gender 29 30 15 10 7 5 5 65 19 2188

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 33 8 8 5 1 0 79 13 1871
2017 Female gender 41 33 9 9 6 1 0 75 15 2392
2014 Male gender 46 33 8 7 4 1 0 80 12 1845
2014 Female gender 43 30 9 11 6 1 0 74 17 2186

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 39 11 10 6 1 1 73 16 1873
2017 Female gender 32 38 11 11 5 2 0 72 17 2386
2014 Male gender 30 46 10 9 4 1 1 77 13 1844
2014 Female gender 32 42 11 10 4 1 1 75 14 2187

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 31 13 9 7 9 1 67 19 1876
2017 Female gender 27 32 13 10 6 9 2 66 19 2390
2014 Male gender 32 30 14 10 7 6 2 67 18 1843
2014 Female gender 28 31 13 12 7 8 1 64 21 2185

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 25 20 15 11 13 3 44 32 1874
2017 Female gender 11 22 17 19 10 16 5 42 36 2388
2014 Male gender 12 24 23 16 10 13 3 43 31 1843
2014 Female gender 9 23 18 19 13 15 4 39 39 2188

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 37 7 5 2 1 0 86 7 1868
2017 Female gender 45 40 6 7 3 0 0 84 9 2389
2014 Male gender 48 40 6 4 1 0 0 88 5 1845
2014 Female gender 44 39 7 7 3 0 0 84 9 2185
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 37 13 10 6 1 1 71 16 1876
2017 Female gender 34 39 11 10 5 1 1 74 16 2395
2014 Male gender 30 39 14 10 5 1 1 71 15 1844
2014 Female gender 31 38 12 11 6 1 1 70 17 2187

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 35 11 6 5 3 1 78 11 1873
2017 Female gender 42 33 11 5 5 3 1 78 11 2395
2014 Male gender 40 34 13 6 4 3 1 77 10 1845
2014 Female gender 38 32 13 8 5 3 1 73 14 2186

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 36 10 8 5 1 0 76 13 1875
2017 Female gender 40 36 10 8 5 1 0 77 14 2395
2014 Male gender 37 37 11 9 4 1 1 76 12 1845
2014 Female gender 36 36 11 10 6 1 0 72 16 2187

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 16 5 3 2 0 1 90 5 1871
2017 Female gender 75 18 3 2 1 0 0 93 4 2388
2014 Male gender 72 16 5 4 2 0 1 89 6 1843
2014 Female gender 75 17 3 3 2 0 1 93 5 2186

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 28 11 7 5 6 8 73 14 1872
2017 Female gender 36 25 10 8 6 7 8 72 17 2393
2014 Male gender 33 28 12 5 5 7 10 74 11 1845
2014 Female gender 35 25 11 8 7 6 9 70 18 2186

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 30 9 5 5 1 0 81 10 1872
2017 Female gender 49 29 9 6 5 1 0 80 11 2394

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 29 10 4 4 2 0 80 9 1873
2017 Female gender 52 26 10 4 5 2 0 80 9 2395

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 31 11 8 5 1 0 76 13 1866
2017 Female gender 46 28 11 8 5 1 0 75 13 2394
2014 Male gender 41 35 12 7 4 1 1 76 12 1842
2014 Female gender 40 31 13 9 5 1 0 72 14 2185
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 36 19 11 5 3 6 62 18 832
2017 Female gender 17 39 15 13 4 3 8 64 20 782
2014 Male gender 21 39 15 11 4 3 8 67 17 840
2014 Female gender 20 35 17 10 5 4 9 63 17 690

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 34 18 10 7 7 0 63 18 1873
2017 Female gender 26 36 16 11 5 6 0 66 16 2389
2014 Male gender 20 35 21 11 6 7 0 60 18 1843
2014 Female gender 20 36 20 10 6 8 0 61 17 2187

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 33 20 15 10 2 0 54 26 1876
2017 Female gender 22 37 21 12 6 2 0 61 18 2391
2014 Male gender 16 32 21 17 11 2 0 49 29 1844
2014 Female gender 16 32 23 17 9 3 0 49 27 2186

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 29 23 20 12 5 0 42 34 1873
2017 Female gender 15 30 23 18 8 5 0 48 28 2388
2014 Male gender 8 26 24 22 15 4 0 36 39 1842
2014 Female gender 9 27 24 22 14 4 0 38 37 2187

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 24 20 18 18 6 0 40 38 1874
2017 Female gender 14 29 19 18 12 7 0 47 33 2390
2014 Male gender 9 22 22 21 20 5 0 33 43 1843
2014 Female gender 10 23 22 23 15 7 0 36 41 2187

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 32 21 19 13 3 0 45 33 1877
2017 Female gender 14 33 18 21 11 3 0 49 32 2386
2014 Male gender 8 29 22 24 15 2 0 38 40 1842
2014 Female gender 9 28 18 27 16 2 0 37 44 2186
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 43 20 12 6 1 0 60 19 1869
2017 Female gender 21 48 16 11 4 1 0 69 14 2390
2014 Male gender 12 39 22 17 9 1 0 51 27 1843
2014 Female gender 15 39 20 16 7 1 0 55 24 2187

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 43 12 3 2 2 0 82 6 1868
2017 Female gender 35 44 12 3 1 4 1 82 5 2389
2014 Male gender 39 42 10 4 2 2 0 83 6 1845
2014 Female gender 36 42 12 4 2 4 0 82 6 2186

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 39 11 8 5 3 1 75 14 1869
2017 Female gender 33 37 10 10 5 4 1 74 16 2393
2014 Male gender 38 36 11 9 3 3 1 76 12 1844
2014 Female gender 35 37 11 9 4 3 1 75 13 2189

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 34 21 11 6 4 1 60 19 1870
2017 Female gender 22 31 19 13 7 6 2 58 21 2390
2014 Male gender 24 36 19 11 5 5 1 63 17 1844
2014 Female gender 21 32 21 12 6 5 2 57 20 2188

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 21 18 15 17 11 4 41 38 1868
2017 Female gender 11 19 17 17 18 13 5 37 43 2388
2014 Male gender 13 22 20 17 16 11 2 39 38 1845
2014 Female gender 10 19 18 21 18 11 4 34 45 2187

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 30 9 8 3 1 2 79 11 1874
2017 Female gender 49 31 9 7 2 1 1 82 10 2392
2014 Male gender 44 32 12 7 3 1 1 78 10 1845
2014 Female gender 48 31 9 7 2 1 1 81 9 2188

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 27 7 4 2 3 1 86 7 1870
2017 Female gender 59 28 5 3 1 2 2 90 4 2386
2014 Male gender 54 28 7 4 1 4 2 87 6 1844
2014 Female gender 59 28 5 3 1 2 2 90 4 2187

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 28 17 20 19 2 0 42 40 1872
2017 Female gender 17 30 15 18 17 2 0 48 36 2392
2014 Male gender 10 29 20 20 18 2 0 41 39 1845
2014 Female gender 14 29 18 21 15 2 0 44 37 2189

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 21 13 18 32 2 3 34 52 1870
2017 Female gender 12 23 12 19 29 2 2 37 51 2393
2014 Male gender 11 23 16 20 27 1 1 35 49 1843
2014 Female gender 10 22 13 24 27 2 2 34 53 2189

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 37 25 14 8 3 0 52 22 1874
2017 Female gender 14 36 26 13 5 5 0 53 19 2385

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 39 16 4 3 5 1 75 8 1873
2017 Female gender 31 40 16 5 3 4 0 74 9 2390
2014 Male gender 36 38 15 4 2 5 0 78 6 1844
2014 Female gender 38 39 12 4 2 5 0 81 6 2185

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 44 14 7 3 2 0 75 11 1869
2017 Female gender 30 44 12 9 3 1 0 76 12 2393
2014 Male gender 32 43 14 6 2 2 0 77 9 1844
2014 Female gender 34 40 14 8 3 2 0 75 11 2188

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 40 13 8 5 0 0 75 12 1873
2017 Female gender 36 43 11 7 3 0 0 79 10 2389
2014 Male gender 31 41 14 8 5 0 0 73 13 1845
2014 Female gender 34 42 13 7 4 0 0 76 11 2186

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 33 22 11 7 1 0 60 18 1869
2017 Female gender 27 34 20 12 5 1 0 63 17 2388
2014 Male gender 20 38 22 14 6 0 0 58 20 1845
2014 Female gender 20 38 20 14 7 1 0 59 21 2184

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 38 19 12 7 0 0 62 19 1874
2017 Female gender 27 39 18 12 5 0 0 66 16 2390
2014 Male gender 19 38 20 15 7 0 0 57 23 1845
2014 Female gender 20 38 19 15 7 0 0 58 22 2186

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 30 15 9 7 3 1 68 17 1869
2017 Female gender 34 32 15 9 6 3 1 69 15 2388
2014 Male gender 32 30 18 10 6 3 1 65 16 1844
2014 Female gender 31 29 15 12 7 4 1 63 21 2185
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 37 36 27 1874
2017 Female gender 36 35 29 2396
2014 Male gender 38 35 27 1845
2014 Female gender 37 31 31 2188

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 11 47 21 7 8 6 693
2017 Female gender 10 47 21 5 10 8 866
2014 Male gender 10 56 17 12 9999 6 709
2014 Female gender 10 51 22 8 9999 9 813
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 15 85 1870
2017 Female gender 19 81 2390
2014 Male gender 14 86 1842
2014 Female gender 21 79 2180

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 37 275
2017 Female gender 44 446
2014 Male gender 36 252
2014 Female gender 43 460

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 73 275
2017 Female gender 65 446
2014 Male gender 72 252
2014 Female gender 67 460

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 275
2017 Female gender 8 446
2014 Male gender 8 252
2014 Female gender 6 460

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 275
2014 Male gender 0 252
2014 Female gender 0 460

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 275
2017 Female gender 3 446
2014 Male gender 4 252
2014 Female gender 2 460

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 275
2017 Female gender 5 446
2014 Male gender 5 252
2014 Female gender 5 460

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 275
2017 Female gender 2 446
2014 Male gender 4 252
2014 Female gender 4 460

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Male gender 46 274
2017 Female gender 42 449
2014 Male gender 41 252
2014 Female gender 43 461

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 45 274
2017 Female gender 39 449
2014 Male gender 43 252
2014 Female gender 42 461

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 44 274
2017 Female gender 45 449
2014 Male gender 38 252
2014 Female gender 47 461

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Male gender 43 274
2017 Female gender 35 449
2014 Male gender 38 252
2014 Female gender 38 461

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Male gender 33 274
2017 Female gender 32 449
2014 Male gender 30 252
2014 Female gender 34 461

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 50 274
2017 Female gender 59 449
2014 Male gender 51 252
2014 Female gender 58 461

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Male gender 32 274
2017 Female gender 34 449
2014 Male gender 34 252
2014 Female gender 35 461

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Female gender 2 449
2014 Female gender 1 461

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Male gender 3 274
2017 Female gender 11 449
2014 Male gender 2 252
2014 Female gender 10 461

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 274
2017 Female gender 12 449
2014 Male gender 15 252
2014 Female gender 10 461

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Male gender 53 274
2017 Female gender 45 449
2014 Male gender 48 252
2014 Female gender 47 461

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 274
2017 Female gender 31 449
2014 Male gender 30 252
2014 Female gender 30 461

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 274
2017 Female gender 13 449
2014 Male gender 11 252
2014 Female gender 12 461

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 50 274
2017 Female gender 58 449
2014 Male gender 47 252
2014 Female gender 59 462

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 274
2017 Female gender 31 449
2014 Male gender 28 252
2014 Female gender 30 462

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 17 274
2017 Female gender 14 449
2014 Male gender 17 252
2014 Female gender 19 462

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 274
2017 Female gender 15 449
2014 Male gender 18 252
2014 Female gender 15 462

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 274
2017 Female gender 11 449
2014 Male gender 13 252
2014 Female gender 10 462

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 274
2017 Female gender 5 449
2014 Male gender 8 252
2014 Female gender 6 462

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 274
2017 Female gender 13 449
2014 Male gender 12 252
2014 Female gender 17 462

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 11 274
2017 Female gender 14 449
2014 Male gender 10 252
2014 Female gender 14 462

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 274
2017 Female gender 21 449
2014 Male gender 29 252
2014 Female gender 18 462

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 253
2017 Female gender 8 425
2014 Male gender 9 233
2014 Female gender 11 435

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 17 253
2017 Female gender 20 425
2014 Male gender 17 233
2014 Female gender 19 435

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 253
2017 Female gender 8 425
2014 Male gender 12 233
2014 Female gender 8 435

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 253
2017 Female gender 7 425
2014 Male gender 5 233
2014 Female gender 7 435

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 253
2017 Female gender 11 425
2014 Male gender 9 233
2014 Female gender 13 435

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 253
2017 Female gender 12 425
2014 Male gender 7 233
2014 Female gender 15 435

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 16 253
2017 Female gender 20 425
2014 Male gender 10 233
2014 Female gender 18 435

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 253
2017 Female gender 11 425
2014 Male gender 9 233
2014 Female gender 10 435

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 253
2017 Female gender 12 425
2014 Male gender 9 233
2014 Female gender 13 435

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 38 253
2017 Female gender 31 425
2014 Male gender 30 233
2014 Female gender 27 435

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 253
2017 Female gender 14 425
2014 Male gender 14 233
2014 Female gender 14 435

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 56 253
2017 Female gender 47 425
2014 Male gender 53 233
2014 Female gender 47 435

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Male gender 2 253
2017 Female gender 1 425
2014 Male gender 3 233

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 55 253
2017 Female gender 51 425
2014 Male gender 58 233
2014 Female gender 49 435

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Male gender 3 253
2017 Female gender 1 425

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 253
2017 Female gender 14 425
2014 Male gender 12 233
2014 Female gender 12 435

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 94 6 274
2017 Female gender 92 8 449

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 18 19 8 8 27 9 46 24 1874
2017 Female gender 9 14 18 9 9 31 11 39 30 2391
2014 Male gender 12 18 22 6 6 29 8 46 20 1845
2014 Female gender 8 14 20 9 8 32 9 38 29 2186

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 30 20 8 6 15 2 59 17 1872
2017 Female gender 17 26 21 9 7 17 3 54 20 2392
2014 Male gender 18 30 23 7 5 16 1 58 15 1843
2014 Female gender 14 25 22 10 7 21 2 50 21 2186
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 45 11 6 2 2 12 77 10 1874
2017 Female gender 20 48 9 8 3 2 9 78 12 2391
2014 Male gender 20 50 11 6 1 1 11 80 8 1844
2014 Female gender 21 51 10 6 2 2 7 79 9 2187

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 18 24 11 8 22 11 35 30 1870
2017 Female gender 7 16 21 10 7 26 13 38 28 2391
2014 Male gender 5 18 23 13 10 18 12 33 33 1844
2014 Female gender 7 19 21 12 7 22 12 39 29 2187

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 30 14 3 2 10 12 74 7 1874
2017 Female gender 30 32 10 4 2 13 9 79 8 2393
2014 Male gender 25 35 13 5 2 9 12 76 8 1845
2014 Female gender 30 32 13 5 1 10 8 76 8 2186

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 31 17 6 4 12 11 66 13 1874
2017 Female gender 22 31 15 6 3 15 9 70 11 2393
2014 Male gender 15 34 18 8 4 11 11 62 15 1843
2014 Female gender 20 33 16 7 2 14 8 67 12 2186
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 8 92 1869
2017 Female gender 10 90 2385
2014 Male gender 7 93 1841
2014 Female gender 9 91 2180

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 155
2017 Female gender 38 234
2014 Male gender 32 124
2014 Female gender 29 188

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 82 155
2017 Female gender 87 234
2014 Male gender 79 124
2014 Female gender 83 188

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Female gender 6 234
2014 Male gender 0 124
2014 Female gender 3 188

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 155
2014 Male gender 0 124
2014 Female gender 0 188

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 155
2017 Female gender 7 234
2014 Male gender 5 124
2014 Female gender 4 188

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 155
2017 Female gender 7 234
2014 Male gender 7 124
2014 Female gender 6 188

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 155
2017 Female gender 7 234
2014 Male gender 12 124
2014 Female gender 10 188

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Male gender 26 154
2017 Female gender 18 236
2014 Male gender 16 125
2014 Female gender 16 188

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Male gender 32 154
2017 Female gender 15 236
2014 Male gender 23 125
2014 Female gender 17 188

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 154
2017 Female gender 10 236
2014 Male gender 7 125
2014 Female gender 9 188

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 154
2017 Female gender 5 236
2014 Male gender 7 125
2014 Female gender 5 188

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Male gender 21 154
2017 Female gender 33 236
2014 Male gender 28 125
2014 Female gender 31 188

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 154
2017 Female gender 37 236
2014 Male gender 7 125
2014 Female gender 37 188

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 154
2014 Male gender 11 125

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 154
2017 Female gender 8 236
2014 Male gender 9 125
2014 Female gender 9 188

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 154
2017 Female gender 23 236
2014 Male gender 14 125
2014 Female gender 19 188

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 236

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 154
2017 Female gender 14 236
2014 Male gender 9 125
2014 Female gender 7 188

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 25 154
2017 Female gender 24 236
2014 Male gender 34 125
2014 Female gender 32 188

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 22 155
2017 Female gender 32 237
2014 Male gender 31 124
2014 Female gender 24 189

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 155
2017 Female gender 18 237
2014 Male gender 16 124
2014 Female gender 12 189

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 155
2017 Female gender 9 237
2014 Male gender 11 124
2014 Female gender 12 189

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 155
2017 Female gender 13 237
2014 Male gender 19 124
2014 Female gender 13 189

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 155
2017 Female gender 4 237
2014 Male gender 11 124
2014 Female gender 5 189

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 155
2017 Female gender 5 237
2014 Male gender 7 124
2014 Female gender 3 189

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 155
2017 Female gender 8 237
2014 Male gender 9 124
2014 Female gender 5 189

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 155
2017 Female gender 8 237
2014 Male gender 6 124
2014 Female gender 10 189

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Male gender 59 155
2017 Female gender 48 237
2014 Male gender 51 124
2014 Female gender 58 189

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 145
2017 Female gender 5 226
2014 Female gender 6 184

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 145
2017 Female gender 18 226
2014 Male gender 9 115
2014 Female gender 13 184

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Female gender 4 226

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 145
2017 Female gender 4 226
2014 Female gender 3 184

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Female gender 8 226
2014 Male gender 4 115
2014 Female gender 5 184

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 145
2017 Female gender 16 226
2014 Male gender 10 115
2014 Female gender 13 184

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Male gender 9 145
2017 Female gender 10 226
2014 Male gender 14 115
2014 Female gender 10 184

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 5 145
2017 Female gender 9 226
2014 Male gender 4 115
2014 Female gender 7 184

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Male gender 26 145
2017 Female gender 24 226
2014 Male gender 27 115
2014 Female gender 19 184

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 16 145
2017 Female gender 11 226
2014 Male gender 18 115
2014 Female gender 11 184

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 47 145
2017 Female gender 49 226
2014 Male gender 48 115
2014 Female gender 46 184

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Female gender 2 226
2014 Male gender 4 115
2014 Female gender 0 184

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 58 145
2017 Female gender 62 226
2014 Male gender 63 115
2014 Female gender 67 184

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 12 145
2017 Female gender 13 226
2014 Male gender 10 115
2014 Female gender 16 184

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 96 4 154
2017 Female gender 91 9 235

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 18 20 4 3 36 6 53 12 1874
2017 Female gender 10 14 19 4 4 39 9 47 17 2392
2014 Male gender 12 18 21 4 3 37 6 52 12 1844
2014 Female gender 9 14 21 4 3 41 8 46 14 2188

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 33 19 4 3 17 2 68 9 1871
2017 Female gender 19 30 19 5 4 20 3 64 12 2391
2014 Male gender 22 30 20 4 3 19 2 66 9 1842
2014 Female gender 17 28 21 5 3 25 2 61 11 2184
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 24 21 14 21 0 1 43 35 1870
2017 Female gender 16 21 21 17 22 0 3 39 40 2387

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 24 30 21 13 0 0 36 34 1870
2017 Female gender 11 21 31 20 16 0 1 33 36 2391

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 28 26 19 12 0 1 42 31 1872
2017 Female gender 13 25 27 19 13 0 2 39 33 2388

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 24 25 21 16 1 1 37 38 1869
2017 Female gender 13 21 24 21 19 1 2 34 41 2388

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 28 20 12 8 1 4 59 21 1870
2017 Female gender 27 25 19 12 10 1 6 56 24 2383

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 30 26 15 8 0 1 50 23 1870
2017 Female gender 20 25 24 16 14 0 1 45 30 2388

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 34 25 13 7 1 1 55 20 1869
2017 Female gender 22 31 24 13 7 1 2 55 20 2386

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 32 27 15 8 0 1 49 24 1871
2017 Female gender 17 33 27 14 8 1 1 51 22 2384

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 33 23 15 7 0 1 55 22 1868
2017 Female gender 21 32 24 13 8 0 1 54 21 2385

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 30 24 14 8 0 1 53 22 1863
2017 Female gender 24 30 25 13 6 1 2 55 20 2380

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 26 13 5 3 0 1 78 9 1870
2017 Female gender 47 24 15 7 4 0 2 73 12 2389

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 12 5 4 3 1 2 88 7 1870
2017 Female gender 68 12 6 5 4 1 5 85 9 2389

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 27 9 3 2 1 1 86 5 1870
2017 Female gender 54 26 10 5 3 0 3 82 8 2389

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 20 11 6 4 0 1 78 11 1868
2017 Female gender 56 20 9 7 5 0 3 79 12 2386

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 19 7 3 1 0 17 87 4 1870
2017 Female gender 51 13 6 3 1 0 25 86 5 2380

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 22 6 2 1 0 4 91 2 1861
2017 Female gender 67 17 6 1 1 1 8 91 2 2378

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 70 12 6 4 5 1 3 85 9 1873
2017 Female gender 67 11 5 5 5 1 6 84 11 2391

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 25 11 4 1 0 3 83 5 1867
2017 Female gender 53 26 12 4 2 0 4 82 6 2383

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 28 41 17 6 1 0 35 23 1876
2017 Female gender 8 22 44 18 8 0 0 30 26 2393

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 19 41 22 10 0 0 32 27 1870
2017 Female gender 10 22 41 19 7 0 1 27 32 2386

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 35 21 13 10 8 0 53 25 1874
2017 Female gender 15 39 18 13 8 7 0 58 22 2388

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 35 21 19 11 3 0 48 31 1875
2017 Female gender 11 35 21 19 11 2 0 47 31 2389
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 11 89 1866
2017 Female gender 17 83 2388
2014 Male gender 8 92 1842
2014 Female gender 14 86 2181

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 67 33 210
2017 Female gender 75 25 415
2014 Male gender 67 33 154
2014 Female gender 73 27 316

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 36 6 9 2 2 0 83 11 142
2017 Female gender 42 39 7 6 6 0 1 82 12 308
2014 Male gender 34 41 7 10 4 0 4 78 15 104
2014 Female gender 54 32 6 6 1 1 0 86 7 231
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 23 21 14 15 4 1 24 76 1875
2017 Female gender 22 22 21 13 17 3 1 23 77 2392

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 21 1366
2017 Female gender 26 1767

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 37 1366
2017 Female gender 36 1767

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 13 1366
2017 Female gender 18 1767

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 1366
2017 Female gender 49 1767

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 8 1366
2017 Female gender 10 1767

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 39 1366
2017 Female gender 38 1767

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 4 39 22 13 6 16 1344
2017 Female gender 3 42 21 10 5 17 1733

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 5 17 17 19 33 2 8 24 58 1369
2017 Female gender 6 16 16 18 33 2 9 25 57 1770

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 3 7 12 17 53 2 5 12 76 1367
2017 Female gender 2 7 10 17 55 2 6 10 79 1768
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