2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 57 3 16 4 0 0 76 20 432
2017 PM-02 15 62 8 15 0 0 0 77 15 12
2017 PM-03 14 64 0 21 0 0 0 79 21 14
2017 PM-04 17 67 1 12 4 0 0 83 15 84
2017 PM-05 21 50 4 20 6 0 0 71 26 218
2017 PM-06 18 64 5 10 3 0 0 82 13 93
2014 PM 21 51 5 15 7 0 0 72 22 394
2014 PM-01 56 18 0 18 9 0 0 73 27 10
2014 PM-02 23 59 12 0 0 6 0 87 0 16
2014 PM-03 32 53 4 11 0 0 0 86 11 28
2014 PM-04 28 57 3 8 4 0 0 85 12 74
2014 PM-05 18 49 7 18 9 0 0 66 27 171
2014 PM-06 15 52 3 22 6 0 1 68 28 86

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 31 4 4 2 0 0 91 5 429
2017 PM-02 61 39 0 0 0 0 0 100 0 12
2017 PM-03 50 29 0 7 14 0 0 79 21 14
2017 PM-04 58 34 2 4 1 0 0 93 5 84
2017 PM-05 60 29 6 4 1 0 0 89 6 214
2017 PM-06 57 34 3 2 1 1 1 93 3 94
2014 PM 60 28 5 4 2 1 1 90 5 393
2014 PM-01 64 36 0 0 0 0 0 100 0 10
2014 PM-02 72 17 6 0 0 6 0 94 0 16
2014 PM-03 50 50 0 0 0 0 0 100 0 28
2014 PM-04 65 22 5 5 1 1 0 88 7 74
2014 PM-05 56 31 6 4 2 0 1 87 7 170
2014 PM-06 66 26 3 3 0 0 1 93 4 86

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 27 7 13 4 0 0 76 17 432
2017 PM-02 61 15 0 23 0 0 0 77 23 12
2017 PM-03 36 21 0 21 21 0 0 57 43 14
2017 PM-04 49 24 9 14 4 0 0 73 18 84
2017 PM-05 49 25 8 13 5 0 0 74 18 217
2017 PM-06 46 38 5 9 1 0 0 84 10 94
2014 PM 43 30 8 14 6 0 0 73 19 394
2014 PM-01 71 20 0 0 0 0 9 100 0 10
2014 PM-02 47 48 0 0 6 0 0 94 6 16
2014 PM-03 36 29 14 18 4 0 0 65 21 28
2014 PM-04 50 24 9 11 5 0 0 74 16 74
2014 PM-05 38 31 6 18 7 0 0 69 25 171
2014 PM-06 41 35 9 12 3 0 0 76 15 86

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 41 8 14 7 0 0 71 21 433
2017 PM-02 31 46 8 0 15 0 0 77 15 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 26 45 10 13 6 0 0 71 19 84
2017 PM-05 30 40 7 14 8 0 0 70 23 218
2017 PM-06 30 44 7 16 4 0 0 73 20 94
2014 PM 26 46 9 10 9 0 0 72 19 394
2014 PM-01 36 29 9 9 18 0 0 64 27 10
2014 PM-02 29 41 18 6 6 0 0 71 11 16
2014 PM-03 14 42 11 22 7 4 0 59 30 28
2014 PM-04 35 45 4 7 9 0 0 80 16 74
2014 PM-05 22 48 14 11 6 0 0 70 16 171
2014 PM-06 29 48 3 9 11 0 0 77 20 86

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 43 16 17 8 0 0 58 26 432
2017 PM-02 15 46 8 23 8 0 0 62 31 12
2017 PM-03 21 57 14 7 0 0 0 79 7 14
2017 PM-04 11 41 14 20 13 0 1 52 34 84
2017 PM-05 14 41 16 20 8 0 0 55 29 217
2017 PM-06 15 49 19 12 5 0 0 64 17 94
2014 PM 15 44 15 17 8 0 1 60 26 392
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 17 35 25 11 6 0 6 55 18 16
2014 PM-03 21 32 25 18 4 0 0 54 21 28
2014 PM-04 22 43 13 15 7 0 0 65 22 74
2014 PM-05 12 41 16 22 8 0 1 53 30 170
2014 PM-06 12 54 8 12 12 0 2 68 24 85

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 39 5 5 3 0 0 86 9 433
2017 PM-02 31 62 8 0 0 0 0 92 0 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 42 43 6 5 5 0 0 85 9 84
2017 PM-05 50 36 3 7 3 0 0 87 11 218
2017 PM-06 47 41 7 2 3 0 0 87 5 94
2014 PM 41 43 6 6 4 0 0 84 10 394
2014 PM-01 36 56 9 0 0 0 0 91 0 10
2014 PM-02 34 37 18 6 6 0 0 71 11 16
2014 PM-03 32 43 4 7 14 0 0 75 22 28
2014 PM-04 46 42 4 4 4 0 0 88 8 74
2014 PM-05 40 43 6 8 4 0 0 82 11 171
2014 PM-06 45 45 2 3 2 0 1 92 6 86

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 38 6 5 4 0 0 85 9 433
2017 PM-02 23 46 23 0 8 0 0 69 8 12
2017 PM-03 50 36 7 0 7 0 0 86 7 14
2017 PM-04 48 37 4 8 3 0 0 85 12 84
2017 PM-05 48 38 6 4 5 0 0 86 9 218
2017 PM-06 46 39 7 6 2 0 0 84 8 94
2014 PM 40 40 5 11 4 0 0 80 15 394
2014 PM-01 44 36 0 20 0 0 0 80 20 10
2014 PM-02 23 34 12 25 6 0 0 57 31 16
2014 PM-03 32 36 4 18 11 0 0 68 28 28
2014 PM-04 38 40 7 11 4 0 0 78 15 74
2014 PM-05 40 42 4 11 4 0 0 82 14 171
2014 PM-06 48 40 6 5 1 0 1 88 6 86

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 46 9 11 5 0 0 75 15 431
2017 PM-02 38 31 15 15 0 0 0 69 15 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 28 53 8 10 1 0 0 81 11 83
2017 PM-05 25 47 9 11 7 0 0 72 19 218
2017 PM-06 33 44 10 11 2 0 0 77 13 93
2014 PM 26 45 14 8 5 1 0 73 13 394
2014 PM-01 9 62 29 0 0 0 0 71 0 10
2014 PM-02 41 24 11 12 11 0 0 65 24 16
2014 PM-03 28 47 18 4 4 0 0 75 7 28
2014 PM-04 34 45 11 4 3 4 0 82 7 74
2014 PM-05 23 46 17 8 5 1 0 69 14 171
2014 PM-06 26 49 9 10 5 1 0 75 15 86

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 37 13 16 5 0 0 66 21 433
2017 PM-02 38 23 15 8 15 0 0 61 23 12
2017 PM-03 43 43 7 7 0 0 0 86 7 14
2017 PM-04 26 39 10 18 6 1 0 66 24 84
2017 PM-05 31 32 16 16 5 0 0 63 22 218
2017 PM-06 18 50 13 15 4 0 0 68 19 94
2014 PM 24 39 15 15 4 1 1 65 19 394
2014 PM-01 36 38 0 9 9 0 9 81 19 10
2014 PM-02 29 29 11 6 18 0 6 62 26 16
2014 PM-03 21 25 22 18 11 4 0 48 29 28
2014 PM-04 34 38 11 8 7 3 0 73 16 74
2014 PM-05 23 43 16 16 1 1 1 67 17 171
2014 PM-06 20 42 15 20 1 0 2 63 22 86

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 31 14 17 13 2 1 55 31 433
2017 PM-02 31 8 23 15 23 0 0 38 39 12
2017 PM-03 43 21 7 7 7 14 0 75 17 14
2017 PM-04 18 25 19 18 14 4 2 46 34 84
2017 PM-05 22 34 10 17 13 1 1 58 32 218
2017 PM-06 18 35 17 18 11 1 0 54 29 94
2014 PM 20 32 10 19 16 0 3 54 36 394
2014 PM-01 27 9 27 9 0 0 29 50 13 10
2014 PM-02 24 11 6 35 18 0 6 37 57 16
2014 PM-03 21 29 11 11 28 0 0 50 39 28
2014 PM-04 31 31 13 5 18 0 1 63 23 74
2014 PM-05 18 32 11 22 16 1 1 51 39 171
2014 PM-06 16 39 5 22 14 0 3 58 37 86

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 47 8 6 3 0 0 82 10 432
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 57 36 7 0 0 0 0 93 0 14
2017 PM-04 31 51 6 7 5 0 0 82 12 84
2017 PM-05 36 45 9 7 3 0 0 81 10 217
2017 PM-06 34 47 10 5 3 0 0 81 9 94
2014 PM 22 46 15 12 5 0 0 69 16 394
2014 PM-01 27 44 9 20 0 0 0 71 20 10
2014 PM-02 34 48 12 0 6 0 0 82 6 16
2014 PM-03 14 32 32 18 4 0 0 46 22 28
2014 PM-04 27 48 8 9 7 0 0 76 16 74
2014 PM-05 20 49 15 11 5 0 0 68 16 171
2014 PM-06 24 47 13 13 3 0 0 71 16 86

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 42 14 16 6 0 0 64 22 432
2017 PM-02 31 46 0 8 15 0 0 77 23 12
2017 PM-03 29 50 14 0 0 7 0 85 0 14
2017 PM-04 17 53 6 13 12 0 0 69 25 84
2017 PM-05 23 35 17 20 5 0 0 58 25 217
2017 PM-06 19 49 17 13 2 0 0 68 15 94
2014 PM 16 40 18 18 8 0 0 57 25 394
2014 PM-01 18 64 9 0 9 0 0 82 9 10
2014 PM-02 28 35 6 25 6 0 0 63 31 16
2014 PM-03 11 36 21 21 11 0 0 47 32 28
2014 PM-04 16 44 11 15 14 0 0 61 28 74
2014 PM-05 16 36 21 22 5 0 0 52 27 171
2014 PM-06 16 46 19 11 7 0 1 63 18 86

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 48 13 11 4 0 0 72 16 432
2017 PM-02 38 39 0 8 15 0 0 77 23 12
2017 PM-03 50 36 0 7 0 7 0 92 8 14
2017 PM-04 13 50 15 14 7 0 0 63 21 84
2017 PM-05 25 47 13 11 4 0 0 72 15 217
2017 PM-06 23 49 14 13 1 0 0 73 14 94

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 46 9 6 3 0 0 83 9 432
2017 PM-02 38 39 0 23 0 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 26 52 10 6 5 1 0 80 11 84
2017 PM-05 40 41 10 6 3 0 0 81 10 217
2017 PM-06 30 58 9 2 1 0 0 87 3 94
2014 PM 28 48 11 9 4 0 0 76 13 394
2014 PM-01 44 56 0 0 0 0 0 100 0 10
2014 PM-02 28 55 6 6 6 0 0 83 11 16
2014 PM-03 21 57 14 8 0 0 0 78 8 28
2014 PM-04 38 46 11 3 3 0 0 84 5 74
2014 PM-05 20 50 12 11 7 0 0 70 18 171
2014 PM-06 35 41 9 12 2 0 1 77 14 86

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 46 14 12 7 0 0 67 19 431
2017 PM-02 23 39 8 8 23 0 0 62 31 12
2017 PM-03 21 71 7 0 0 0 0 93 0 14
2017 PM-04 16 52 7 13 12 0 0 68 25 83
2017 PM-05 24 42 16 13 6 0 0 65 19 217
2017 PM-06 18 49 19 11 2 1 0 68 13 94

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 41 9 3 2 0 0 86 5 431
2017 PM-02 31 54 8 8 0 0 0 85 8 12
2017 PM-03 64 21 7 7 0 0 0 86 7 14
2017 PM-04 41 39 12 5 3 0 0 80 8 84
2017 PM-05 47 40 8 3 2 0 0 88 5 217
2017 PM-06 41 47 8 2 1 0 0 88 3 93
2014 PM 42 39 13 5 1 0 1 81 6 393
2014 PM-01 71 29 0 0 0 0 0 100 0 10
2014 PM-02 51 38 6 0 6 0 0 89 6 16
2014 PM-03 42 40 18 0 0 0 0 82 0 28
2014 PM-04 47 30 19 3 1 0 0 77 4 74
2014 PM-05 38 43 11 7 1 0 1 82 8 170
2014 PM-06 40 41 11 7 1 0 1 81 8 86

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 47 12 14 5 0 0 69 20 431
2017 PM-02 23 31 15 15 15 0 0 54 31 12
2017 PM-03 29 64 0 7 0 0 0 93 7 14
2017 PM-04 14 45 18 17 6 0 0 59 23 84
2017 PM-05 24 42 11 18 4 0 0 66 22 217
2017 PM-06 20 58 10 5 6 0 0 79 12 93
2014 PM 12 42 15 22 10 0 0 53 32 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 11 59 11 12 6 0 0 71 18 16
2014 PM-03 7 35 32 22 4 0 0 42 25 28
2014 PM-04 16 38 15 20 11 0 0 54 31 74
2014 PM-05 9 40 15 26 11 0 0 49 36 171
2014 PM-06 13 48 10 17 10 0 1 61 28 86

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 38 17 17 6 0 0 60 23 430
2017 PM-02 15 38 15 8 23 0 0 54 31 12
2017 PM-03 36 43 7 0 14 0 0 79 14 14
2017 PM-04 18 44 12 21 5 0 0 62 26 84
2017 PM-05 21 34 20 18 7 0 0 56 24 216
2017 PM-06 23 41 15 18 3 0 0 64 21 93
2014 PM 15 37 17 20 11 0 0 52 30 394
2014 PM-01 9 36 47 9 0 0 0 44 9 10
2014 PM-02 28 24 11 25 11 0 0 52 37 16
2014 PM-03 11 43 26 14 7 0 0 53 21 28
2014 PM-04 24 35 9 20 11 0 0 60 31 74
2014 PM-05 12 37 19 19 12 0 0 50 31 171
2014 PM-06 13 40 14 22 10 0 1 53 33 86

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 39 22 14 4 0 0 59 18 431
2017 PM-02 15 38 23 8 15 0 0 54 23 12
2017 PM-03 43 43 14 0 0 0 0 86 0 14
2017 PM-04 14 48 23 13 2 0 0 62 15 84
2017 PM-05 19 35 22 18 5 0 0 55 23 217
2017 PM-06 18 43 25 11 2 0 1 62 13 93
2014 PM 15 38 22 17 7 0 1 54 24 393
2014 PM-01 27 36 29 9 0 0 0 62 9 10
2014 PM-02 46 24 6 18 6 0 0 70 24 16
2014 PM-03 7 61 21 4 7 0 0 68 11 28
2014 PM-04 22 36 26 8 8 0 0 58 16 74
2014 PM-05 14 38 21 21 6 1 0 51 28 170
2014 PM-06 10 37 23 21 6 0 2 49 27 86

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 45 10 7 3 0 0 80 9 431
2017 PM-02 23 69 0 8 0 0 0 92 8 12
2017 PM-03 50 36 7 7 0 0 0 86 7 14
2017 PM-04 29 50 8 10 3 0 0 79 13 84
2017 PM-05 38 41 11 7 3 0 0 79 10 217
2017 PM-06 32 50 12 4 2 0 0 82 6 93
2014 PM 27 44 16 9 4 0 1 72 12 394
2014 PM-01 53 47 0 0 0 0 0 100 0 10
2014 PM-02 28 53 13 0 6 0 0 82 6 16
2014 PM-03 18 43 21 11 7 0 0 61 18 28
2014 PM-04 35 39 14 9 3 0 0 74 12 74
2014 PM-05 26 45 15 9 5 0 1 71 14 171
2014 PM-06 21 50 19 9 0 0 1 72 9 86

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 27 11 5 0 1 57 16 433
2017 PM-02 23 54 0 15 8 0 0 77 23 12
2017 PM-03 29 57 7 0 0 0 7 92 0 14
2017 PM-04 20 39 31 8 1 0 0 60 9 84
2017 PM-05 22 38 24 9 6 0 1 60 16 218
2017 PM-06 8 30 35 19 8 0 0 38 27 94
2014 PM 22 35 25 10 7 0 1 57 17 394
2014 PM-01 27 64 9 0 0 0 0 91 0 10
2014 PM-02 35 28 37 0 0 0 0 63 0 16
2014 PM-03 25 43 25 4 4 0 0 68 7 28
2014 PM-04 27 32 23 8 7 0 3 61 15 74
2014 PM-05 21 38 25 10 6 0 1 59 16 171
2014 PM-06 15 24 29 16 14 0 1 40 31 86

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 30 38 13 3 1 2 17 43 432
2017 PM-02 8 8 46 8 31 0 0 38 15 12
2017 PM-03 14 14 36 21 7 0 7 31 31 14
2017 PM-04 4 29 34 23 4 5 2 28 34 84
2017 PM-05 15 31 38 11 2 0 2 13 48 217
2017 PM-06 16 33 44 7 0 0 0 7 49 94
2014 PM 27 37 28 5 2 0 1 7 65 392
2014 PM-01 0 29 44 18 9 0 0 27 29 10
2014 PM-02 11 42 24 6 6 6 6 13 60 16
2014 PM-03 28 32 32 0 8 0 0 8 60 28
2014 PM-04 31 26 32 7 3 0 1 10 58 72
2014 PM-05 26 44 26 4 1 0 0 4 70 171
2014 PM-06 31 34 28 6 0 0 1 6 66 86

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 27 34 18 4 2 2 23 42 430
2017 PM-02 15 23 15 31 15 0 0 46 38 12
2017 PM-03 14 7 29 29 7 7 7 42 25 14
2017 PM-04 9 32 27 23 5 4 1 30 42 82
2017 PM-05 16 25 37 15 4 1 2 19 42 218
2017 PM-06 17 31 35 17 0 0 0 17 48 93
2014 PM 36 34 21 4 2 1 1 7 72 394
2014 PM-01 0 9 56 18 18 0 0 36 9 10
2014 PM-02 35 24 17 24 0 0 0 24 59 16
2014 PM-03 39 25 18 7 4 0 8 11 69 28
2014 PM-04 26 35 27 5 3 3 1 9 63 74
2014 PM-05 36 39 20 2 2 1 0 4 76 171
2014 PM-06 46 35 15 2 0 0 1 2 82 86

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 30 16 6 2 1 1 8 75 433
2017 PM-02 39 0 15 15 31 0 0 46 39 12
2017 PM-03 36 14 43 7 0 0 0 7 50 14
2017 PM-04 34 36 15 7 2 5 0 10 74 84
2017 PM-05 48 28 17 5 1 0 1 6 77 218
2017 PM-06 45 38 13 4 0 0 0 4 83 94
2014 PM 55 24 14 4 1 1 1 5 81 394
2014 PM-01 20 0 36 9 27 9 0 39 22 10
2014 PM-02 48 17 29 6 0 0 0 6 65 16
2014 PM-03 46 18 29 4 0 0 4 4 66 28
2014 PM-04 45 30 11 8 3 1 3 11 77 74
2014 PM-05 60 27 10 2 0 0 0 2 88 171
2014 PM-06 63 21 14 1 0 0 1 1 85 86

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 35 31 9 2 0 1 11 57 432
2017 PM-02 15 0 54 23 8 0 0 31 15 12
2017 PM-03 21 14 36 21 7 0 0 29 36 14
2017 PM-04 15 32 31 14 5 1 1 19 49 84
2017 PM-05 23 36 32 6 1 0 1 7 60 218
2017 PM-06 26 41 27 6 0 0 0 6 67 93
2014 PM 27 34 28 7 2 0 1 10 62 394
2014 PM-01 0 9 38 18 27 0 9 49 10 10
2014 PM-02 24 24 35 17 0 0 0 17 48 16
2014 PM-03 25 25 32 18 0 0 0 18 50 28
2014 PM-04 19 26 32 12 7 1 3 20 46 74
2014 PM-05 29 40 29 2 0 0 0 2 68 171
2014 PM-06 35 40 17 7 0 0 1 7 75 86

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 28 29 9 3 1 2 13 58 433
2017 PM-02 23 8 23 31 0 15 0 36 36 12
2017 PM-03 21 14 50 7 7 0 0 14 36 14
2017 PM-04 19 27 25 17 7 1 4 25 49 84
2017 PM-05 30 29 27 9 3 1 1 12 60 218
2017 PM-06 34 31 33 1 0 0 1 1 66 94
2014 PM 37 30 21 7 3 1 2 10 68 393
2014 PM-01 0 9 47 0 44 0 0 44 9 10
2014 PM-02 30 24 12 11 0 11 11 15 69 16
2014 PM-03 32 36 22 11 0 0 0 11 67 28
2014 PM-04 23 31 23 14 5 0 4 20 56 74
2014 PM-05 38 35 20 5 1 0 1 5 74 170
2014 PM-06 54 21 20 3 1 0 1 5 75 86

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 28 31 16 3 2 3 19 47 431
2017 PM-02 31 8 15 39 8 0 0 46 38 12
2017 PM-03 14 14 64 0 0 0 7 0 31 14
2017 PM-04 20 27 29 13 2 4 5 17 52 84
2017 PM-05 14 30 31 18 3 2 2 22 46 216
2017 PM-06 19 28 34 15 2 0 2 17 48 94
2014 PM 25 28 30 11 3 1 2 15 55 394
2014 PM-01 0 36 20 18 27 0 0 44 36 10
2014 PM-02 30 11 35 12 6 6 0 19 44 16
2014 PM-03 32 29 25 7 4 0 4 11 63 28
2014 PM-04 26 28 26 14 3 3 1 17 56 74
2014 PM-05 21 32 33 11 2 1 2 13 54 171
2014 PM-06 30 25 30 12 0 0 3 12 57 86

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 30 24 5 2 1 1 7 70 432
2017 PM-02 15 15 46 15 8 0 0 23 31 12
2017 PM-03 14 7 50 14 14 0 0 29 21 14
2017 PM-04 25 29 32 7 4 4 0 11 55 84
2017 PM-05 44 33 17 4 0 0 1 5 78 218
2017 PM-06 45 32 23 0 0 0 0 0 77 93
2014 PM 42 30 21 3 2 1 1 5 74 392
2014 PM-01 0 29 27 9 18 18 0 32 35 10
2014 PM-02 30 29 24 6 0 11 0 6 67 16
2014 PM-03 35 36 21 4 4 0 0 7 71 28
2014 PM-04 32 30 28 3 4 1 1 7 64 74
2014 PM-05 44 31 21 2 1 0 0 4 75 171
2014 PM-06 52 30 12 2 1 0 2 4 84 84
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 23 4 8 2 0 0 86 9 432
2017 PM-02 69 8 15 8 0 0 0 77 8 12
2017 PM-03 43 29 7 14 7 0 0 71 21 14
2017 PM-04 70 18 2 10 0 0 0 88 10 84
2017 PM-05 60 24 5 8 3 0 0 84 11 218
2017 PM-06 68 25 3 3 0 0 1 93 3 93
2014 PM 63 22 5 8 2 0 1 86 9 394
2014 PM-01 62 0 0 29 0 0 9 68 32 10
2014 PM-02 59 35 0 0 0 0 6 100 0 16
2014 PM-03 58 28 7 7 0 0 0 86 7 28
2014 PM-04 76 18 1 6 0 0 0 93 6 74
2014 PM-05 58 23 7 9 2 0 1 82 11 171
2014 PM-06 63 23 5 8 1 0 0 86 9 86

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 35 14 9 7 6 5 66 18 433
2017 PM-02 15 38 0 8 15 0 23 70 30 12
2017 PM-03 29 29 14 0 0 14 14 80 0 14
2017 PM-04 22 35 13 5 11 5 10 67 18 84
2017 PM-05 23 30 16 11 8 8 3 61 21 218
2017 PM-06 23 48 13 8 2 4 2 76 10 94
2014 PM 28 32 15 10 4 7 4 68 16 394
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 29 37 17 0 0 6 11 80 0 16
2014 PM-03 25 25 28 11 4 4 4 54 16 28
2014 PM-04 33 24 16 4 11 11 1 65 17 74
2014 PM-05 24 34 13 13 4 8 4 66 19 171
2014 PM-06 37 34 14 6 0 3 6 78 6 86

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 36 9 9 6 0 0 76 15 433
2017 PM-02 23 39 15 8 15 0 0 62 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 37 37 4 9 12 1 0 75 22 84
2017 PM-05 42 31 11 9 6 0 0 73 15 218
2017 PM-06 43 42 6 10 0 0 0 84 10 94
2014 PM 37 36 10 10 5 1 0 74 16 394
2014 PM-01 53 18 0 29 0 0 0 71 29 10
2014 PM-02 35 35 11 7 11 0 0 71 18 16
2014 PM-03 25 43 11 7 14 0 0 68 22 28
2014 PM-04 39 26 11 11 11 3 0 66 22 74
2014 PM-05 33 37 12 13 4 1 0 71 17 171
2014 PM-06 50 42 5 2 0 0 1 93 2 86

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 40 12 10 5 1 0 72 15 432
2017 PM-02 31 23 23 15 8 0 0 54 23 12
2017 PM-03 43 43 7 7 0 0 0 86 7 14
2017 PM-04 24 42 12 10 7 2 2 70 18 83
2017 PM-05 33 39 12 10 5 1 0 73 15 218
2017 PM-06 29 40 15 13 3 0 0 69 16 94
2014 PM 33 42 9 10 3 2 1 77 13 393
2014 PM-01 36 56 0 9 0 0 0 91 9 10
2014 PM-02 34 31 18 6 0 11 0 73 6 16
2014 PM-03 32 39 4 22 4 0 0 71 25 28
2014 PM-04 30 39 8 11 5 5 1 74 17 74
2014 PM-05 32 41 15 10 2 1 0 74 12 171
2014 PM-06 38 51 0 7 4 0 1 89 11 85

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 37 14 10 7 9 1 66 19 431
2017 PM-02 23 23 23 0 23 8 0 50 25 12
2017 PM-03 14 36 7 14 7 7 14 64 27 14
2017 PM-04 13 38 13 10 12 11 4 60 25 84
2017 PM-05 22 35 14 12 6 12 0 64 21 217
2017 PM-06 31 45 14 9 0 0 1 77 9 93
2014 PM 22 34 15 12 8 9 1 62 21 393
2014 PM-01 18 29 18 18 9 9 0 51 29 10
2014 PM-02 17 38 17 11 0 17 0 66 14 16
2014 PM-03 21 18 11 29 21 0 0 39 50 28
2014 PM-04 23 25 16 8 13 12 3 56 24 73
2014 PM-05 18 36 15 13 6 12 0 60 23 171
2014 PM-06 32 43 13 5 3 1 2 78 8 86

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 20 19 18 11 19 4 38 37 432
2017 PM-02 0 15 23 15 15 31 0 22 44 12
2017 PM-03 7 21 21 7 0 29 14 50 13 14
2017 PM-04 7 13 17 18 15 25 5 29 47 84
2017 PM-05 10 15 20 17 12 22 4 33 40 218
2017 PM-06 12 38 18 22 6 2 1 51 30 93
2014 PM 8 19 22 18 10 19 5 36 36 394
2014 PM-01 9 18 20 27 18 9 0 29 49 10
2014 PM-02 6 24 37 6 0 28 0 41 8 16
2014 PM-03 14 14 25 14 4 25 4 40 26 28
2014 PM-04 9 13 15 20 11 26 5 33 45 74
2014 PM-05 5 14 24 18 12 21 5 26 41 171
2014 PM-06 13 34 22 16 6 5 5 51 24 86

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 41 3 5 2 0 0 91 7 432
2017 PM-02 46 31 15 0 8 0 0 77 8 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 53 37 4 5 1 1 0 90 6 84
2017 PM-05 45 44 2 6 2 0 0 89 9 218
2017 PM-06 48 46 3 1 1 0 0 95 2 93
2014 PM 43 46 5 4 2 0 0 89 6 394
2014 PM-01 44 38 9 9 0 0 0 82 9 10
2014 PM-02 54 28 0 12 6 0 0 82 18 16
2014 PM-03 32 61 4 4 0 0 0 93 4 28
2014 PM-04 45 44 7 3 1 0 0 89 4 74
2014 PM-05 40 47 6 6 1 0 0 87 7 171
2014 PM-06 52 44 1 1 1 0 0 97 2 86
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 44 9 11 5 1 0 74 16 433
2017 PM-02 31 39 8 8 15 0 0 69 23 12
2017 PM-03 43 57 0 0 0 0 0 100 0 14
2017 PM-04 25 42 11 18 5 0 0 67 23 84
2017 PM-05 31 42 10 10 5 1 1 75 15 218
2017 PM-06 22 52 7 12 4 2 0 76 16 94
2014 PM 29 41 12 12 4 1 1 71 16 393
2014 PM-01 18 64 0 18 0 0 0 82 18 10
2014 PM-02 46 23 20 0 11 0 0 69 11 16
2014 PM-03 29 35 21 7 7 0 0 65 14 28
2014 PM-04 26 43 14 9 5 0 3 71 15 74
2014 PM-05 29 39 12 13 4 2 1 70 17 170
2014 PM-06 29 47 8 13 2 0 1 77 15 86

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 38 9 4 4 3 0 82 9 433
2017 PM-02 38 39 0 8 15 0 0 77 23 12
2017 PM-03 71 29 0 0 0 0 0 100 0 14
2017 PM-04 38 43 6 5 7 1 0 82 12 84
2017 PM-05 43 34 10 4 5 4 0 81 9 218
2017 PM-06 36 44 13 5 0 2 0 81 5 94
2014 PM 38 34 11 8 4 5 0 76 12 394
2014 PM-01 36 56 0 9 0 0 0 91 9 10
2014 PM-02 46 29 18 0 6 0 0 76 6 16
2014 PM-03 29 35 14 7 11 4 0 67 18 28
2014 PM-04 39 30 13 3 4 11 0 77 8 74
2014 PM-05 37 33 9 12 3 6 0 75 16 171
2014 PM-06 43 35 9 7 5 0 1 79 12 86

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 38 10 9 4 0 0 77 13 433
2017 PM-02 23 54 0 8 15 0 0 77 23 12
2017 PM-03 64 36 0 0 0 0 0 100 0 14
2017 PM-04 34 41 6 15 2 1 0 76 18 84
2017 PM-05 42 33 11 9 6 0 0 75 14 218
2017 PM-06 32 47 13 5 3 0 0 79 9 94
2014 PM 36 36 12 10 5 1 0 73 15 394
2014 PM-01 44 38 0 18 0 0 0 82 18 10
2014 PM-02 46 29 6 13 6 0 0 76 18 16
2014 PM-03 33 42 4 7 14 0 0 75 21 28
2014 PM-04 33 38 16 7 5 1 0 71 12 74
2014 PM-05 32 36 13 12 5 2 0 69 18 171
2014 PM-06 44 35 12 6 3 0 0 79 9 86

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 76 16 3 3 2 0 0 93 4 433
2017 PM-02 69 31 0 0 0 0 0 100 0 12
2017 PM-03 93 7 0 0 0 0 0 100 0 14
2017 PM-04 77 19 0 1 2 0 0 96 4 84
2017 PM-05 75 14 5 4 2 0 0 89 6 218
2017 PM-06 76 18 2 2 1 0 0 95 3 94
2014 PM 76 16 2 3 2 0 0 93 5 393
2014 PM-01 82 0 0 9 0 0 9 90 10 10
2014 PM-02 88 12 0 0 0 0 0 100 0 16
2014 PM-03 72 21 4 4 0 0 0 93 4 28
2014 PM-04 84 8 4 3 1 0 0 92 4 74
2014 PM-05 70 23 1 4 2 1 0 93 5 170
2014 PM-06 81 14 2 1 1 0 0 95 2 86

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 32 10 8 6 8 6 73 16 433
2017 PM-02 23 46 15 0 8 0 8 75 8 12
2017 PM-03 57 29 0 0 0 7 7 100 0 14
2017 PM-04 30 40 6 7 5 10 2 80 13 84
2017 PM-05 32 26 13 10 7 8 4 67 19 218
2017 PM-06 26 38 7 7 4 7 11 78 13 94
2014 PM 32 28 12 8 5 8 6 71 15 394
2014 PM-01 44 29 0 9 9 0 9 81 19 10
2014 PM-02 41 35 7 0 6 0 11 86 6 16
2014 PM-03 35 18 4 8 18 7 11 64 32 28
2014 PM-04 38 27 8 5 4 8 9 78 12 74
2014 PM-05 29 28 18 10 2 10 2 65 14 171
2014 PM-06 31 31 12 6 3 8 8 75 11 86

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 36 7 6 4 1 0 83 10 433
2017 PM-02 38 39 0 15 8 0 0 77 23 12
2017 PM-03 71 29 0 0 0 0 0 100 0 14
2017 PM-04 41 38 10 7 4 1 0 80 11 84
2017 PM-05 50 31 7 6 5 0 0 82 11 218
2017 PM-06 39 47 7 3 2 1 0 87 5 94

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 32 7 4 4 1 0 85 8 433
2017 PM-02 31 46 0 8 15 0 0 77 23 12
2017 PM-03 86 14 0 0 0 0 0 100 0 14
2017 PM-04 50 32 10 5 2 1 0 83 7 84
2017 PM-05 55 28 7 3 5 1 0 84 9 218
2017 PM-06 45 42 6 5 2 0 0 86 8 94

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 34 11 7 5 1 0 77 12 432
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 79 21 0 0 0 0 0 100 0 14
2017 PM-04 43 29 13 12 4 0 0 71 15 84
2017 PM-05 43 34 10 6 5 1 0 78 12 218
2017 PM-06 33 41 16 6 2 1 0 75 9 93
2014 PM 35 36 12 10 5 2 1 73 15 394
2014 PM-01 44 38 9 0 9 0 0 82 9 10
2014 PM-02 52 24 18 0 6 0 0 76 6 16
2014 PM-03 40 25 18 7 11 0 0 65 18 28
2014 PM-04 37 34 13 7 5 4 0 73 13 74
2014 PM-05 32 36 13 13 4 1 1 69 18 171
2014 PM-06 37 44 6 8 3 0 1 82 12 86
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 31 22 15 0 9 7 56 18 111
2017 PM-05 9 32 27 5 0 14 14 56 6 22
2017 PM-06 15 31 21 19 0 8 6 53 22 85
2014 PM 18 34 16 10 2 4 15 65 15 99
2014 PM-05 16 26 21 21 0 5 11 50 25 19
2014 PM-06 16 37 16 7 3 4 17 68 12 75

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 44 16 11 3 6 0 68 15 433
2017 PM-02 23 31 23 0 8 15 0 64 9 12
2017 PM-03 50 29 14 0 0 7 0 85 0 14
2017 PM-04 17 52 10 7 4 11 0 77 12 84
2017 PM-05 18 42 18 12 4 5 0 64 17 218
2017 PM-06 17 46 17 15 1 4 0 66 16 94
2014 PM 18 35 21 9 7 9 0 59 18 394
2014 PM-01 36 27 20 9 9 0 0 62 18 10
2014 PM-02 58 31 6 0 0 6 0 94 0 16
2014 PM-03 14 39 25 11 11 0 0 53 21 28
2014 PM-04 19 21 24 4 9 20 1 52 17 74
2014 PM-05 13 36 23 11 6 11 0 56 18 171
2014 PM-06 17 49 16 12 5 1 0 67 16 86

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 41 20 17 6 3 0 56 23 433
2017 PM-02 15 23 39 0 15 8 0 42 17 12
2017 PM-03 21 50 14 7 0 7 0 77 8 14
2017 PM-04 13 50 12 13 6 6 0 67 20 84
2017 PM-05 13 36 23 21 6 1 0 50 27 218
2017 PM-06 10 48 19 17 5 1 0 58 23 94
2014 PM 10 26 23 22 15 4 0 38 39 394
2014 PM-01 27 47 9 9 9 0 0 73 18 10
2014 PM-02 34 12 37 6 6 6 0 49 12 16
2014 PM-03 11 25 43 0 21 0 0 36 21 28
2014 PM-04 15 22 24 19 15 5 0 39 36 74
2014 PM-05 5 25 21 28 16 5 0 31 47 171
2014 PM-06 9 35 15 24 14 2 0 45 39 86

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 31 22 23 12 6 0 40 37 433
2017 PM-02 15 23 23 8 23 8 0 42 33 12
2017 PM-03 14 50 14 7 0 14 0 75 8 14
2017 PM-04 4 38 14 24 11 10 0 46 38 84
2017 PM-05 7 27 25 24 11 5 0 36 37 218
2017 PM-06 6 29 22 27 15 1 0 35 42 94
2014 PM 5 20 19 31 21 4 0 26 54 394
2014 PM-01 27 47 18 0 9 0 0 73 9 10
2014 PM-02 17 28 18 25 6 6 0 48 33 16
2014 PM-03 7 21 22 25 21 4 0 29 48 28
2014 PM-04 8 19 20 27 18 8 0 30 49 74
2014 PM-05 2 18 18 36 22 5 0 21 61 171
2014 PM-06 3 20 22 29 26 0 0 23 55 86

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 31 20 21 15 6 0 41 38 433
2017 PM-02 15 23 8 31 15 8 0 42 50 12
2017 PM-03 21 50 14 0 7 7 0 77 8 14
2017 PM-04 8 26 19 20 14 12 0 39 39 84
2017 PM-05 6 31 20 20 19 5 0 39 41 218
2017 PM-06 6 35 27 23 7 1 0 42 31 94
2014 PM 7 21 18 29 20 6 0 29 52 394
2014 PM-01 27 36 9 20 9 0 0 62 29 10
2014 PM-02 17 41 0 25 6 11 0 65 35 16
2014 PM-03 7 25 22 21 25 0 0 32 46 28
2014 PM-04 11 20 12 31 20 5 0 33 54 74
2014 PM-05 1 17 23 31 21 7 0 19 56 171
2014 PM-06 9 22 16 30 17 5 0 33 50 86

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 34 19 26 10 3 0 43 38 433
2017 PM-02 15 15 15 23 31 0 0 31 54 12
2017 PM-03 21 50 14 0 7 7 0 77 8 14
2017 PM-04 6 27 26 23 13 5 0 35 37 84
2017 PM-05 6 32 18 29 11 3 0 39 42 218
2017 PM-06 6 48 15 27 4 0 0 54 31 94
2014 PM 5 23 14 36 19 3 0 29 57 393
2014 PM-01 29 44 9 9 9 0 0 73 18 10
2014 PM-02 6 41 11 25 11 6 0 49 39 16
2014 PM-03 7 18 14 28 32 0 0 25 60 28
2014 PM-04 6 26 15 34 18 3 0 32 53 74
2014 PM-05 3 17 16 42 19 3 0 21 62 170
2014 PM-06 6 24 12 38 19 1 0 31 58 86
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 54 16 11 4 1 0 69 15 432
2017 PM-02 15 46 23 15 0 0 0 61 15 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 17 52 12 11 6 2 0 71 17 84
2017 PM-05 13 53 16 13 4 0 0 67 17 217
2017 PM-06 12 57 20 6 4 0 0 69 11 94
2014 PM 10 34 18 23 13 1 0 44 37 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 40 25 18 6 11 0 0 65 17 16
2014 PM-03 11 61 11 14 4 0 0 72 18 28
2014 PM-04 16 36 15 18 11 3 1 55 30 74
2014 PM-05 5 30 23 29 12 1 0 35 42 171
2014 PM-06 6 33 19 23 19 1 0 39 42 86

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 51 10 5 1 2 0 84 6 432
2017 PM-02 31 39 23 8 0 0 0 69 8 12
2017 PM-03 36 57 7 0 0 0 0 93 0 14
2017 PM-04 28 52 8 6 1 5 0 84 7 84
2017 PM-05 29 51 12 5 1 2 0 82 6 217
2017 PM-06 33 54 7 4 1 0 0 87 5 94
2014 PM 39 43 8 5 2 3 0 85 8 394
2014 PM-01 27 44 0 20 9 0 0 71 29 10
2014 PM-02 51 31 13 0 0 6 0 86 0 16
2014 PM-03 32 39 11 11 4 4 0 74 15 28
2014 PM-04 34 46 8 4 7 1 0 81 11 74
2014 PM-05 37 46 11 4 1 2 0 85 4 171
2014 PM-06 49 41 1 7 0 2 0 92 7 86

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 41 14 12 5 4 1 67 19 433
2017 PM-02 8 39 15 8 8 15 8 60 20 12
2017 PM-03 21 50 21 7 0 0 0 71 7 14
2017 PM-04 14 39 12 18 6 11 0 60 27 84
2017 PM-05 20 39 16 14 6 3 1 62 21 218
2017 PM-06 36 48 8 4 3 0 0 84 8 94
2014 PM 24 44 14 13 3 1 1 69 16 394
2014 PM-01 27 44 0 20 0 9 0 78 22 10
2014 PM-02 28 30 12 18 6 6 0 62 25 16
2014 PM-03 7 53 14 15 7 0 4 63 22 28
2014 PM-04 31 34 16 14 4 1 0 66 18 74
2014 PM-05 20 47 16 14 1 1 1 69 15 171
2014 PM-06 30 47 13 5 2 0 3 80 7 86

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 34 23 16 8 4 0 51 25 433
2017 PM-02 8 23 31 23 15 0 0 31 38 12
2017 PM-03 14 36 36 0 7 7 0 54 8 14
2017 PM-04 13 27 23 23 10 4 1 42 34 84
2017 PM-05 12 31 25 19 8 6 0 45 28 218
2017 PM-06 21 46 19 7 4 2 0 69 12 94
2014 PM 14 34 24 15 6 5 1 52 23 394
2014 PM-01 18 36 0 29 9 9 0 58 42 10
2014 PM-02 23 24 24 13 11 6 0 49 26 16
2014 PM-03 11 28 25 21 7 8 0 42 31 28
2014 PM-04 12 34 30 9 8 5 1 49 19 74
2014 PM-05 13 29 26 19 6 5 2 45 27 171
2014 PM-06 20 45 16 12 2 3 1 68 15 86

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 18 18 18 21 15 4 30 48 433
2017 PM-02 15 15 15 23 23 8 0 33 50 12
2017 PM-03 14 21 14 7 0 43 0 63 13 14
2017 PM-04 6 14 11 19 27 19 4 26 60 84
2017 PM-05 6 17 17 17 24 15 3 29 51 218
2017 PM-06 3 21 29 17 13 11 6 29 36 94
2014 PM 6 18 22 25 16 11 2 28 47 394
2014 PM-01 36 9 9 20 9 18 0 54 35 10
2014 PM-02 23 7 37 11 11 6 6 33 26 16
2014 PM-03 0 21 14 18 32 12 4 25 59 28
2014 PM-04 10 20 26 18 14 11 3 34 36 74
2014 PM-05 2 16 22 32 15 11 2 21 54 171
2014 PM-06 7 23 21 23 14 9 2 34 42 86

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 34 8 9 2 1 0 81 11 433
2017 PM-02 54 23 8 15 0 0 0 77 15 12
2017 PM-03 21 50 7 7 7 7 0 77 15 14
2017 PM-04 48 34 4 13 0 1 0 83 13 84
2017 PM-05 48 31 9 8 4 0 0 79 12 218
2017 PM-06 44 38 13 5 0 0 0 82 5 94
2014 PM 45 33 11 8 2 0 1 79 10 394
2014 PM-01 62 0 20 9 0 0 9 68 10 10
2014 PM-02 69 25 6 0 0 0 0 94 0 16
2014 PM-03 35 50 14 0 0 0 0 86 0 28
2014 PM-04 55 20 9 7 3 1 4 80 10 74
2014 PM-05 39 35 13 11 2 0 0 74 13 171
2014 PM-06 44 41 8 6 1 0 0 85 7 86

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 31 7 4 1 2 2 88 5 432
2017 PM-02 33 33 17 0 0 17 0 80 0 11
2017 PM-03 50 50 0 0 0 0 0 100 0 14
2017 PM-04 58 31 4 5 0 2 0 91 5 84
2017 PM-05 51 31 8 5 1 2 3 86 6 218
2017 PM-06 58 27 8 3 1 2 1 88 4 94
2014 PM 56 27 8 3 1 3 1 87 5 393
2014 PM-01 62 20 0 9 0 0 9 90 10 10
2014 PM-02 65 24 0 6 0 6 0 94 6 16
2014 PM-03 70 19 4 4 0 4 0 92 4 27
2014 PM-04 58 28 4 4 0 4 1 91 4 74
2014 PM-05 48 29 14 2 2 3 1 80 5 171
2014 PM-06 64 28 2 3 0 1 1 94 4 86

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 28 17 23 21 2 1 37 45 433
2017 PM-02 23 8 8 15 31 0 15 36 55 12
2017 PM-03 21 29 14 21 14 0 0 50 36 14
2017 PM-04 10 33 11 19 24 4 0 44 45 84
2017 PM-05 8 25 18 26 21 2 0 34 48 218
2017 PM-06 3 33 22 24 17 0 0 36 41 94
2014 PM 8 27 21 24 18 1 1 36 43 394
2014 PM-01 27 27 9 38 0 0 0 53 38 10
2014 PM-02 11 29 30 12 11 6 0 43 25 16
2014 PM-03 11 22 40 14 14 0 0 32 28 28
2014 PM-04 12 30 15 18 22 3 1 44 41 74
2014 PM-05 6 22 25 29 16 1 1 28 46 171
2014 PM-06 5 36 15 23 21 0 0 41 44 86

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 19 11 25 39 1 0 24 65 431
2017 PM-02 31 0 8 23 38 0 0 31 62 12
2017 PM-03 0 43 7 29 21 0 0 43 50 14
2017 PM-04 5 19 8 26 40 0 1 24 67 84
2017 PM-05 3 16 11 26 42 2 0 19 70 217
2017 PM-06 8 22 15 24 32 0 0 29 56 93
2014 PM 6 19 13 28 32 2 1 26 61 394
2014 PM-01 9 27 29 27 9 0 0 36 36 10
2014 PM-02 17 6 6 31 41 0 0 23 72 16
2014 PM-03 7 7 18 28 36 4 0 15 67 28
2014 PM-04 14 22 8 18 38 1 0 36 56 74
2014 PM-05 4 15 13 32 33 2 1 19 67 171
2014 PM-06 2 31 14 28 21 1 2 35 51 86

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 30 31 21 9 3 0 37 31 431
2017 PM-02 17 8 33 8 33 0 0 25 42 11
2017 PM-03 14 36 21 14 7 7 0 54 23 14
2017 PM-04 5 27 30 23 10 6 0 33 34 83
2017 PM-05 5 29 32 22 10 3 0 34 33 218
2017 PM-06 6 37 32 20 4 0 0 44 24 94

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 41 18 7 3 5 0 70 11 433
2017 PM-02 38 8 8 23 8 15 0 55 36 12
2017 PM-03 29 64 7 0 0 0 0 93 0 14
2017 PM-04 25 34 22 7 4 8 0 65 12 84
2017 PM-05 25 40 17 8 5 4 1 69 13 218
2017 PM-06 21 52 16 6 0 4 0 77 7 94
2014 PM 34 38 15 5 2 6 0 77 7 394
2014 PM-01 36 47 18 0 0 0 0 82 0 10
2014 PM-02 76 6 12 0 6 0 0 82 6 16
2014 PM-03 39 39 7 4 4 8 0 85 8 28
2014 PM-04 42 28 18 1 4 7 0 75 6 74
2014 PM-05 27 42 16 6 1 8 1 75 7 171
2014 PM-06 31 44 14 5 0 6 0 80 5 86

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 46 16 10 3 3 0 70 14 431
2017 PM-02 38 8 8 8 15 23 0 60 30 12
2017 PM-03 50 50 0 0 0 0 0 100 0 14
2017 PM-04 20 49 17 8 1 5 0 72 10 84
2017 PM-05 20 46 16 11 5 2 0 67 16 217
2017 PM-06 19 48 20 12 0 0 0 68 12 93
2014 PM 28 45 15 7 2 2 0 75 10 394
2014 PM-01 36 36 9 20 0 0 0 71 20 10
2014 PM-02 65 29 0 0 6 0 0 94 6 16
2014 PM-03 32 42 7 4 7 8 0 81 11 28
2014 PM-04 35 45 12 6 1 1 0 81 7 74
2014 PM-05 23 47 16 8 2 3 0 72 11 171
2014 PM-06 23 50 19 7 0 1 0 74 7 86

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 51 13 10 2 0 0 75 12 431
2017 PM-02 31 15 31 15 8 0 0 46 23 12
2017 PM-03 50 43 7 0 0 0 0 93 0 14
2017 PM-04 23 50 13 13 1 0 0 73 14 84
2017 PM-05 25 49 12 11 3 0 0 74 14 217
2017 PM-06 19 60 15 5 0 0 0 80 5 93
2014 PM 27 43 17 8 5 0 0 70 13 394
2014 PM-01 44 18 18 20 0 0 0 62 20 10
2014 PM-02 64 12 12 0 11 0 0 76 11 16
2014 PM-03 28 50 7 7 7 0 0 79 14 28
2014 PM-04 37 32 13 12 5 0 0 69 18 74
2014 PM-05 20 47 19 10 4 0 0 67 14 171
2014 PM-06 23 51 20 3 2 0 0 74 6 86

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 41 24 13 5 0 0 57 19 432
2017 PM-02 31 15 23 23 8 0 0 46 31 12
2017 PM-03 29 57 14 0 0 0 0 86 0 14
2017 PM-04 21 36 27 11 5 0 0 57 16 84
2017 PM-05 15 42 24 14 6 0 0 57 20 217
2017 PM-06 8 46 24 16 4 1 0 55 21 94
2014 PM 13 31 26 21 9 1 0 44 30 394
2014 PM-01 18 47 27 0 9 0 0 64 9 10
2014 PM-02 34 29 25 6 6 0 0 63 11 16
2014 PM-03 14 33 21 18 11 4 0 48 29 28
2014 PM-04 27 31 22 12 7 1 0 59 19 74
2014 PM-05 8 31 25 27 9 0 0 39 36 171
2014 PM-06 7 29 35 20 9 0 0 36 29 86

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 45 23 12 5 0 0 60 17 432
2017 PM-02 31 31 8 23 8 0 0 62 31 12
2017 PM-03 21 64 14 0 0 0 0 86 0 14
2017 PM-04 17 48 23 10 4 0 0 64 13 84
2017 PM-05 14 44 23 14 5 0 0 58 19 217
2017 PM-06 8 47 28 11 5 0 0 56 16 94
2014 PM 11 32 24 22 11 0 0 43 33 394
2014 PM-01 27 56 9 0 9 0 0 82 9 10
2014 PM-02 28 48 13 0 11 0 0 76 11 16
2014 PM-03 11 36 25 14 14 0 0 47 28 28
2014 PM-04 22 31 23 17 7 0 0 53 24 74
2014 PM-05 7 30 25 26 12 0 0 37 39 171
2014 PM-06 6 29 29 28 8 0 0 35 36 86

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 12 10 5 2 0 72 15 431
2017 PM-02 31 31 15 8 15 0 0 62 23 12
2017 PM-03 36 21 14 7 21 0 0 57 29 14
2017 PM-04 42 37 8 4 5 4 0 82 9 83
2017 PM-05 31 37 14 11 3 2 1 70 15 217
2017 PM-06 30 39 12 12 5 2 0 71 17 94
2014 PM 25 38 17 10 8 2 1 65 18 394
2014 PM-01 27 47 18 9 0 0 0 73 9 10
2014 PM-02 45 49 0 0 6 0 0 94 6 16
2014 PM-03 33 35 11 7 11 4 0 71 18 28
2014 PM-04 37 36 9 7 8 1 1 75 15 74
2014 PM-05 20 38 19 11 9 2 1 60 20 171
2014 PM-06 16 41 22 11 5 5 1 61 16 86
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 43 35 22 433
2017 PM-02 46 46 8 12
2017 PM-03 43 0 57 14
2017 PM-04 37 35 29 84
2017 PM-05 43 35 22 218
2017 PM-06 49 36 15 94
2014 PM 42 25 33 393
2014 PM-01 18 44 38 10
2014 PM-02 17 17 66 16
2014 PM-03 50 22 28 28
2014 PM-04 50 22 28 74
2014 PM-05 42 25 34 170
2014 PM-06 44 28 28 86

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 5 64 13 8 6 4 185
2017 PM-04 6 55 13 3 16 6 31
2017 PM-05 1 72 13 10 2 2 93
2017 PM-06 11 67 6 9 2 4 46
2014 PM 6 57 17 13 9999 8 168
2014 PM-03 0 43 36 7 9999 14 14
2014 PM-04 11 57 11 13 9999 8 37
2014 PM-05 3 59 15 17 9999 6 71
2014 PM-06 3 68 18 3 9999 8 38
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 18 82 431
2017 PM-04 14 86 84
2017 PM-05 20 80 217
2017 PM-06 16 84 93
2014 PM 17 83 391
2014 PM-01 0 100 10
2014 PM-02 37 63 15
2014 PM-03 21 79 28
2014 PM-04 15 85 73
2014 PM-05 19 81 171
2014 PM-06 7 93 86

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 31 77
2017 PM-05 34 44
2014 PM 29 66
2014 PM-05 24 33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 73 77
2017 PM-04 50 12
2017 PM-05 77 44
2017 PM-06 80 15
2014 PM 77 66
2014 PM-04 73 11
2014 PM-05 85 33

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 8 77
2017 PM-05 0 44
2017 PM-06 34 15
2014 PM-04 0 11
2014 PM-05 0 33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 77
2017 PM-04 0 12
2017 PM-05 0 44
2017 PM-06 0 15
2014 PM 0 66
2014 PM-04 0 11
2014 PM-05 0 33

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 15
2014 PM-04 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 13 77
2017 PM-05 11 44
2014 PM 8 66

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 8 77
2017 PM-06 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 41 76
2017 PM-05 39 43
2017 PM-06 53 15
2014 PM 38 66
2014 PM-05 24 33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 41 76
2017 PM-05 49 43
2017 PM-06 33 15
2014 PM 44 66
2014 PM-05 48 33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 44 76
2017 PM-04 42 12
2017 PM-05 49 43
2017 PM-06 40 15
2014 PM 53 66
2014 PM-04 63 11
2014 PM-05 45 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 33 76
2017 PM-05 33 43
2014 PM 33 66
2014 PM-05 21 33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 33 76
2017 PM-05 37 43
2014 PM 27 66
2014 PM-05 39 33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 45 76
2017 PM-04 67 12
2017 PM-05 42 43
2017 PM-06 40 15
2014 PM 52 66
2014 PM-04 64 11
2014 PM-05 48 33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 29 76
2017 PM-05 35 43
2014 PM 25 66
2014 PM-05 15 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 76
2017 PM-04 0 12
2017 PM-05 0 43
2017 PM-06 0 15
2014 PM 0 66
2014 PM-04 0 11
2014 PM-05 0 33

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 17 76

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 9 76
2017 PM-04 0 12
2017 PM-05 12 43

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 45 76
2017 PM-04 42 12
2017 PM-05 53 43
2014 PM 54 66
2014 PM-04 55 11
2014 PM-05 55 33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 24 76
2017 PM-05 21 43
2017 PM-06 33 15
2014 PM 23 66
2014 PM-04 55 11
2014 PM-05 15 33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 9 76
2014 PM 12 66

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 59 76
2017 PM-04 67 12
2017 PM-05 49 43
2017 PM-06 74 15
2014 PM 47 66
2014 PM-05 48 33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 28 76
2017 PM-05 21 43
2017 PM-06 40 15
2014 PM 24 66
2014 PM-05 27 33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 16 76
2017 PM-04 0 12
2017 PM-05 16 43
2014 PM 12 66

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 20 76
2017 PM-05 26 43
2014 PM 15 66
2014 PM-04 0 11
2014 PM-05 18 33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 19 76
2017 PM-05 21 43
2014 PM 11 66

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 7 76
2017 PM-04 0 12
2017 PM-05 12 43
2017 PM-06 0 15
2014 PM-04 0 11
2014 PM-05 0 33

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 20 76
2017 PM-05 16 43
2017 PM-06 33 15
2014 PM 17 66
2014 PM-05 18 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 8 76
2017 PM-04 0 12
2014 PM 12 66

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 26 76
2017 PM-05 32 43
2014 PM 24 66
2014 PM-05 24 33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 7 71
2014 PM-04 0 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 25 71
2017 PM-05 21 38
2017 PM-06 33 15
2014 PM 17 65
2014 PM-05 15 33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 7 71
2014 PM 9 65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12
2014 PM-04 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 11 71
2014 PM-04 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 10 71
2017 PM-05 13 38
2014 PM 11 65
2014 PM-04 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 18 71
2017 PM-05 21 38
2014 PM 17 65
2014 PM-04 0 11
2014 PM-05 21 33

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 13 71
2017 PM-05 18 38
2017 PM-06 0 15
2014 PM-04 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 7 71
2017 PM-04 0 12
2014 PM-04 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 39 71
2017 PM-05 42 38
2017 PM-06 47 15
2014 PM 15 65
2014 PM-05 18 33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 13 71
2017 PM-05 13 38
2014 PM 9 65

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 48 71
2017 PM-04 50 12
2017 PM-05 52 38
2017 PM-06 33 15
2014 PM 51 65
2014 PM-04 55 11
2014 PM-05 48 33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 12
2017 PM-06 0 15
2014 PM 0 65
2014 PM-04 0 11
2014 PM-05 0 33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 45 71
2017 PM-05 52 38
2017 PM-06 54 15
2014 PM 49 65
2014 PM-04 63 11
2014 PM-05 48 33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 71
2017 PM-04 0 12
2017 PM-05 0 38
2017 PM-06 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 16 71
2017 PM-05 13 38
2014 PM 17 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 96 4 76
2017 PM-04 92 8 12
2017 PM-05 95 5 43
2017 PM-06 100 0 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 16 18 8 8 36 9 38 29 433
2017 PM-02 8 8 15 8 15 23 23 29 43 12
2017 PM-03 14 14 14 0 0 29 29 67 0 14
2017 PM-04 6 13 13 6 6 44 12 43 27 84
2017 PM-05 4 16 18 9 9 37 8 36 32 218
2017 PM-06 2 18 23 6 10 33 7 34 27 94
2014 PM 6 13 27 5 6 34 10 33 18 393
2014 PM-01 18 18 29 18 0 9 9 43 22 10
2014 PM-02 0 0 25 6 0 41 28 0 18 16
2014 PM-03 4 14 21 0 7 36 18 38 15 28
2014 PM-04 12 8 27 3 5 36 8 36 15 74
2014 PM-05 5 11 30 5 5 37 8 28 18 171
2014 PM-06 3 22 23 6 6 31 8 42 19 86

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 30 23 9 6 18 3 51 19 433
2017 PM-02 15 0 15 15 15 23 15 25 50 12
2017 PM-03 14 36 7 0 0 21 21 88 0 14
2017 PM-04 10 25 24 12 4 21 5 47 21 84
2017 PM-05 11 28 22 10 7 19 2 50 22 218
2017 PM-06 6 41 29 6 4 12 1 55 12 94
2014 PM 13 27 27 8 3 21 2 51 14 392
2014 PM-01 18 27 9 38 0 9 0 49 42 10
2014 PM-02 18 11 25 6 0 40 0 49 9 16
2014 PM-03 11 22 25 0 7 36 0 50 11 28
2014 PM-04 20 24 24 0 4 26 1 61 6 74
2014 PM-05 8 26 31 11 2 20 2 44 17 170
2014 PM-06 15 37 26 7 1 13 1 61 9 86
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 54 10 13 4 2 1 72 18 432
2017 PM-02 23 15 15 15 8 8 15 50 30 12
2017 PM-03 7 36 14 14 14 14 0 50 33 14
2017 PM-04 8 49 11 19 8 2 2 60 29 84
2017 PM-05 15 53 11 14 4 2 0 70 19 217
2017 PM-06 19 70 7 3 0 0 0 89 3 94
2014 PM 15 58 12 8 3 2 2 76 11 394
2014 PM-01 27 36 0 0 0 9 29 100 0 10
2014 PM-02 11 29 18 0 11 13 17 58 16 16
2014 PM-03 4 46 15 29 4 4 0 51 33 28
2014 PM-04 14 61 9 8 7 0 1 75 15 74
2014 PM-05 13 60 15 8 1 2 1 75 10 171
2014 PM-06 22 65 10 1 0 1 0 88 1 86

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 13 23 14 9 33 5 27 37 432
2017 PM-02 8 23 8 23 8 15 15 44 44 12
2017 PM-03 7 7 29 0 7 50 0 29 14 14
2017 PM-04 4 18 15 8 10 38 7 39 33 84
2017 PM-05 2 10 24 16 11 33 4 19 44 218
2017 PM-06 2 17 28 15 5 28 4 29 30 93
2014 PM 3 18 23 14 7 28 7 32 33 392
2014 PM-01 18 27 9 0 9 9 29 71 14 10
2014 PM-02 0 17 17 0 0 49 17 50 0 16
2014 PM-03 0 14 14 7 7 36 22 33 34 28
2014 PM-04 5 21 19 11 8 28 7 41 29 74
2014 PM-05 2 16 28 17 5 27 5 27 32 169
2014 PM-06 2 19 24 20 9 23 2 28 39 86

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 33 15 3 3 17 1 74 8 433
2017 PM-02 23 15 15 8 8 15 15 56 22 12
2017 PM-03 14 14 29 0 0 43 0 50 0 14
2017 PM-04 25 30 11 5 4 24 2 74 11 84
2017 PM-05 29 33 16 2 4 15 1 73 7 218
2017 PM-06 26 45 13 5 0 12 0 80 6 94
2014 PM 21 42 14 6 1 14 2 75 8 393
2014 PM-01 27 27 9 9 0 0 29 75 13 10
2014 PM-02 18 37 7 0 0 26 12 88 0 15
2014 PM-03 11 39 21 0 4 25 0 67 5 28
2014 PM-04 19 35 14 11 1 19 1 68 15 74
2014 PM-05 19 42 18 5 1 16 1 73 6 171
2014 PM-06 31 51 7 3 0 6 1 89 4 86

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 37 16 7 4 20 1 66 13 432
2017 PM-02 15 8 15 8 15 23 15 38 38 12
2017 PM-03 0 29 36 0 0 36 0 44 0 14
2017 PM-04 18 35 8 6 6 25 2 72 16 84
2017 PM-05 16 33 18 7 4 21 1 63 14 218
2017 PM-06 13 51 17 9 0 11 0 71 10 93
2014 PM 10 41 20 6 3 17 3 63 11 394
2014 PM-01 27 27 0 0 9 9 29 86 14 10
2014 PM-02 6 46 7 0 0 24 17 88 0 16
2014 PM-03 7 39 21 0 7 26 0 62 9 28
2014 PM-04 16 32 19 7 3 20 3 63 12 74
2014 PM-05 6 37 27 9 2 18 1 53 14 171
2014 PM-06 12 59 14 4 2 8 1 78 6 86
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 10 90 432
2017 PM-04 13 87 84
2017 PM-05 10 90 218
2014 PM 10 90 392
2014 PM-01 0 100 10
2014 PM-04 15 85 74
2014 PM-05 12 88 171

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 40 42
2017 PM-04 64 11
2017 PM-05 26 23
2014 PM 18 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 86 42
2017 PM-04 100 11
2017 PM-05 79 23
2014 PM 85 39
2014 PM-04 82 11
2014 PM-05 84 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2017 PM-05 0 23
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-04 0 11
2017 PM-05 0 23
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 23
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 12 42
2014 PM-05 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 42
2014 PM 18 39

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PM 24 42
2014 PM 15 39

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 17 42
2014 PM 28 39
2014 PM-05 32 19

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM 14 42
2014 PM-04 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 33 42
2017 PM-04 63 11
2017 PM-05 26 23
2014 PM 28 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 33 42
2017 PM-04 73 11
2014 PM 23 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM-04 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-04 0 11
2017 PM-05 0 23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PM 21 42
2017 PM-05 26 23
2014 PM 18 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-04 0 11
2017 PM-05 0 23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PM 21 42
2017 PM-05 31 23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-04 0 11
2017 PM-05 0 23
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM 23 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 24 42
2017 PM-05 26 23
2014 PM 20 39
2014 PM-05 26 19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 17 42
2014 PM-04 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-04 0 11
2017 PM-05 0 23
2014 PM-04 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 60 42
2017 PM-04 55 11
2017 PM-05 61 23
2014 PM 54 39
2014 PM-04 73 11
2014 PM-05 42 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 22
2014 PM-05 0 19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 12 41
2014 PM-05 0 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 22
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 41
2017 PM-04 0 11
2017 PM-05 0 22
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 17 41

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 12 41
2017 PM-04 0 11
2014 PM-05 0 19

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM-04 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 36 41
2017 PM-05 31 22
2014 PM 23 39
2014 PM-05 26 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 56 41
2017 PM-04 55 11
2017 PM-05 50 22
2014 PM 44 39
2014 PM-05 47 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM 0 39
2014 PM-04 0 11
2014 PM-05 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 68 41
2017 PM-04 55 11
2017 PM-05 63 22
2014 PM 56 39
2014 PM-04 45 11
2014 PM-05 63 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 41
2017 PM-04 0 11
2017 PM-05 0 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 11
2014 PM 15 39

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 98 2 42
2017 PM-04 100 0 11
2017 PM-05 96 4 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 14 20 4 4 48 6 38 17 433
2017 PM-02 8 0 8 8 8 38 31 25 50 12
2017 PM-03 7 14 14 0 0 57 7 60 0 14
2017 PM-04 5 15 14 2 7 49 7 46 22 84
2017 PM-05 2 13 24 4 4 48 5 33 16 218
2017 PM-06 2 16 19 4 2 50 6 42 15 94
2014 PM 6 13 25 5 2 44 5 37 14 393
2014 PM-01 18 18 47 0 0 18 0 43 0 10
2014 PM-02 6 0 17 0 0 66 11 25 0 16
2014 PM-03 7 11 18 7 4 54 0 38 23 28
2014 PM-04 8 12 30 3 1 42 4 37 7 74
2014 PM-05 3 15 23 7 3 44 5 35 20 171
2014 PM-06 8 14 26 2 2 42 6 42 9 86

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 31 21 6 5 24 1 57 15 431
2017 PM-02 15 8 15 15 15 15 15 33 44 12
2017 PM-03 14 29 21 7 0 21 7 60 10 14
2017 PM-04 10 33 12 7 7 30 1 62 21 84
2017 PM-05 11 28 25 6 5 26 0 53 14 216
2017 PM-06 10 40 24 4 2 20 0 63 8 94
2014 PM 15 28 22 7 2 25 1 57 12 393
2014 PM-01 18 44 9 20 0 9 0 68 22 10
2014 PM-02 35 18 24 0 0 23 0 69 0 16
2014 PM-03 7 22 18 4 4 46 0 54 14 28
2014 PM-04 18 30 25 4 1 23 0 61 7 74
2014 PM-05 9 27 22 9 3 28 2 52 17 171
2014 PM-06 21 30 24 5 1 17 1 63 7 86
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 19 23 18 26 0 1 32 44 433
2017 PM-02 8 15 0 31 46 0 0 23 77 12
2017 PM-03 0 14 29 29 29 0 0 14 57 14
2017 PM-04 8 14 23 27 26 1 0 23 54 84
2017 PM-05 13 21 23 14 27 0 2 35 42 218
2017 PM-06 18 23 28 11 20 0 0 41 31 94

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 21 36 23 13 0 0 27 37 433
2017 PM-02 0 46 23 23 8 0 0 46 31 12
2017 PM-03 7 21 36 29 7 0 0 29 36 14
2017 PM-04 11 14 40 26 10 0 0 25 36 84
2017 PM-05 7 24 36 20 12 0 0 32 32 218
2017 PM-06 0 17 33 27 23 0 0 17 50 94

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 23 33 23 14 0 1 30 37 432
2017 PM-02 0 38 46 8 8 0 0 38 15 12
2017 PM-03 7 43 14 21 14 0 0 50 36 14
2017 PM-04 11 18 40 22 9 0 0 29 32 84
2017 PM-05 7 24 32 22 13 0 1 32 36 218
2017 PM-06 1 21 29 26 23 0 0 22 49 94

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 23 27 21 16 1 2 35 38 431
2017 PM-02 8 23 31 23 15 0 0 31 38 12
2017 PM-03 14 29 29 21 7 0 0 43 29 14
2017 PM-04 13 18 28 24 16 0 1 31 40 84
2017 PM-05 13 22 27 18 16 1 3 37 36 217
2017 PM-06 5 30 24 23 18 0 0 35 41 93

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 31 26 12 7 0 3 54 19 432
2017 PM-02 38 46 8 8 0 0 0 85 8 12
2017 PM-03 21 50 29 0 0 0 0 71 0 14
2017 PM-04 22 33 31 8 1 0 4 58 10 84
2017 PM-05 24 30 26 12 5 0 2 55 18 218
2017 PM-06 11 28 25 18 17 0 1 39 36 93

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 28 31 18 10 0 0 41 28 433
2017 PM-02 31 23 23 8 15 0 0 54 23 12
2017 PM-03 21 29 36 7 7 0 0 50 14 14
2017 PM-04 15 32 27 17 8 0 0 47 25 84
2017 PM-05 13 29 33 16 9 0 0 42 25 218
2017 PM-06 5 23 30 27 15 0 0 29 41 94

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 28 30 19 10 0 0 41 29 433
2017 PM-02 23 15 31 23 8 0 0 38 31 12
2017 PM-03 21 21 36 14 7 0 0 43 21 14
2017 PM-04 21 21 34 13 11 0 0 43 24 84
2017 PM-05 10 33 25 22 9 0 0 44 31 218
2017 PM-06 4 26 37 21 10 0 1 30 32 94

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 25 32 22 9 0 1 35 32 432
2017 PM-02 31 31 31 0 8 0 0 61 8 12
2017 PM-03 21 21 43 14 0 0 0 43 14 14
2017 PM-04 18 24 30 22 6 0 1 42 28 84
2017 PM-05 7 25 33 23 10 0 1 33 34 217
2017 PM-06 3 23 32 26 13 1 1 27 40 94

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 29 30 17 8 0 0 44 26 433
2017 PM-02 23 8 39 23 8 0 0 31 31 12
2017 PM-03 29 14 50 7 0 0 0 43 7 14
2017 PM-04 11 27 31 24 7 0 0 38 31 84
2017 PM-05 16 33 26 16 9 0 0 49 25 218
2017 PM-06 6 30 36 16 11 0 1 37 27 94

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 30 27 18 6 0 0 48 25 432
2017 PM-02 31 23 23 23 0 0 0 54 23 12
2017 PM-03 21 29 29 14 7 0 0 50 21 14
2017 PM-04 23 26 26 20 5 0 0 49 25 84
2017 PM-05 17 34 26 16 7 0 1 51 23 218
2017 PM-06 11 28 30 24 8 0 0 39 31 93

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 30 20 7 4 0 1 69 11 431
2017 PM-02 38 39 0 0 23 0 0 77 23 12
2017 PM-03 43 36 14 0 0 0 7 85 0 14
2017 PM-04 33 33 21 10 2 0 0 67 12 84
2017 PM-05 40 27 18 9 6 0 0 67 15 216
2017 PM-06 39 36 20 2 2 0 0 76 4 94

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 15 6 5 3 1 3 86 8 433
2017 PM-02 54 15 15 0 8 0 8 75 8 12
2017 PM-03 57 14 14 0 7 0 7 77 8 14
2017 PM-04 69 14 4 4 4 1 5 89 8 84
2017 PM-05 67 13 5 7 4 2 1 83 11 218
2017 PM-06 71 18 5 2 0 0 3 92 2 94

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 25 9 3 2 0 1 85 6 433
2017 PM-02 61 23 8 0 8 0 0 85 8 12
2017 PM-03 71 14 0 7 7 0 0 86 14 14
2017 PM-04 58 24 8 7 0 0 2 84 7 84
2017 PM-05 62 22 10 3 1 0 0 85 5 218
2017 PM-06 50 33 10 1 5 0 0 83 6 94

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 23 9 8 4 0 2 78 13 433
2017 PM-02 54 15 8 15 8 0 0 69 23 12
2017 PM-03 57 29 0 7 7 0 0 86 14 14
2017 PM-04 52 24 11 5 5 0 4 79 10 84
2017 PM-05 53 22 8 10 5 0 2 77 14 218
2017 PM-06 55 25 12 6 2 0 0 80 8 94

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 12 4 3 1 0 30 88 5 433
2017 PM-02 46 15 0 0 0 0 38 100 0 12
2017 PM-03 36 7 0 0 0 0 57 100 0 14
2017 PM-04 46 5 1 2 0 0 45 93 4 84
2017 PM-05 57 9 1 1 0 0 31 96 2 218
2017 PM-06 42 26 16 7 4 0 5 71 12 94

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 19 7 3 1 1 6 88 5 430
2017 PM-02 46 31 0 8 8 8 0 83 17 12
2017 PM-03 54 8 15 8 0 0 15 73 9 13
2017 PM-04 63 15 8 5 1 0 7 84 6 84
2017 PM-05 64 19 6 3 1 1 6 90 4 217
2017 PM-06 67 20 7 2 1 0 3 90 3 93

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 11 5 4 9 0 5 82 13 433
2017 PM-02 54 8 0 0 39 0 0 61 39 12
2017 PM-03 21 7 29 14 21 0 7 31 38 14
2017 PM-04 48 14 7 12 16 0 4 64 28 84
2017 PM-05 71 10 4 2 6 1 6 87 8 218
2017 PM-06 79 12 2 1 2 0 4 94 3 94

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 29 12 4 2 0 2 82 6 432
2017 PM-02 69 8 15 0 8 0 0 77 8 12
2017 PM-03 43 29 21 0 0 0 7 77 0 14
2017 PM-04 36 39 13 11 0 0 1 76 11 83
2017 PM-05 54 27 11 3 3 1 1 83 7 218
2017 PM-06 56 28 12 2 0 0 2 86 2 94

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 21 53 15 6 0 0 25 22 432
2017 PM-02 0 17 58 17 8 0 0 17 25 11
2017 PM-03 0 36 50 14 0 0 0 36 14 14
2017 PM-04 4 19 57 17 4 0 0 23 20 84
2017 PM-05 5 25 47 15 7 0 0 30 22 218
2017 PM-06 3 12 61 17 7 0 0 15 24 94

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 20 45 20 5 0 0 25 30 433
2017 PM-02 8 23 46 23 0 0 0 23 31 12
2017 PM-03 7 0 64 29 0 0 0 29 7 14
2017 PM-04 13 15 50 19 2 0 0 21 29 84
2017 PM-05 7 23 40 21 7 1 0 28 31 218
2017 PM-06 12 22 49 14 3 0 0 17 34 94

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 43 19 15 9 4 0 55 25 433
2017 PM-02 8 23 31 39 0 0 0 31 39 12
2017 PM-03 7 57 21 0 7 7 0 69 8 14
2017 PM-04 10 47 19 14 8 1 0 58 23 84
2017 PM-05 10 37 18 17 12 6 0 49 31 218
2017 PM-06 10 54 19 13 3 1 0 65 16 94

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 37 23 22 10 1 0 43 33 433
2017 PM-02 8 31 23 31 8 0 0 38 39 12
2017 PM-03 0 50 29 14 7 0 0 50 21 14
2017 PM-04 7 33 30 20 10 0 0 40 30 84
2017 PM-05 7 35 18 25 13 1 0 43 39 218
2017 PM-06 3 42 31 17 6 1 0 45 24 94
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 21 79 431
2017 PM-04 18 82 83
2017 PM-05 25 75 217
2017 PM-06 15 85 94
2014 PM 12 88 393
2014 PM-04 16 84 74
2014 PM-05 16 84 171

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 79 21 90
2017 PM-04 100 0 15
2017 PM-05 72 28 54
2017 PM-06 86 14 14
2014 PM 77 23 47
2014 PM-04 83 17 12
2014 PM-05 74 26 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 39 7 10 10 1 1 72 20 71
2017 PM-04 27 53 13 7 0 0 0 80 7 15
2017 PM-05 38 28 3 13 15 3 0 68 29 39
2017 PM-06 25 58 8 8 0 0 0 83 8 12
2014 PM 42 39 11 8 0 0 0 81 8 36
2014 PM-04 50 40 10 0 0 0 0 90 0 10
2014 PM-05 40 40 5 15 0 0 0 80 15 20
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 22 24 16 20 3 0 16 84 433
2017 PM-02 15 15 15 31 15 8 0 17 83 12
2017 PM-03 14 29 29 0 21 7 0 15 85 14
2017 PM-04 18 13 23 23 24 0 0 18 82 84
2017 PM-05 14 19 27 15 21 4 0 14 86 218
2017 PM-06 16 36 21 13 13 1 0 16 84 94

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 26 353
2017 PM-03 36 11
2017 PM-04 36 69
2017 PM-05 27 178
2017 PM-06 14 78

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 34 353
2017 PM-03 18 11
2017 PM-04 42 69
2017 PM-05 32 178
2017 PM-06 29 78

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 17 353
2017 PM-03 18 11
2017 PM-04 17 69
2017 PM-05 19 178
2017 PM-06 8 78

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 59 353
2017 PM-03 27 11
2017 PM-04 45 69
2017 PM-05 60 178
2017 PM-06 78 78

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 9 353
2017 PM-03 9 11
2017 PM-04 7 69
2017 PM-05 12 178
2017 PM-06 6 78

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 35 353
2017 PM-03 55 11
2017 PM-04 35 69
2017 PM-05 34 178
2017 PM-06 38 78

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 3 40 22 14 5 17 350
2017 PM-03 0 55 27 18 0 0 11
2017 PM-04 3 38 20 11 4 23 69
2017 PM-05 4 37 18 16 5 20 177
2017 PM-06 1 47 25 12 5 9 76

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 18 14 25 34 1 5 21 64 352
2017 PM-03 0 9 36 18 27 0 9 10 50 11
2017 PM-04 0 20 9 25 42 3 1 21 70 69
2017 PM-05 3 18 15 26 33 1 5 22 62 178
2017 PM-06 3 18 16 25 30 1 8 23 60 77

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 1 7 9 21 57 2 4 8 82 351
2017 PM-03 0 0 18 27 55 0 0 0 82 11
2017 PM-04 1 9 1 22 62 3 1 11 88 69
2017 PM-05 2 7 10 19 57 2 4 10 80 178
2017 PM-06 0 5 15 25 49 1 5 6 79 76
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