2017 Public Service Employee Survey Results for Global Affairs Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	47	4	11	4	81	15	824
2017	3 to 10 years in current department or agency	27	49	7	13	4	76	17	1671
2017	11 to 20 years in current department or agency	21	54	6	14	5	75	19	1294
2017	More than 20 years in current department or agency	28	49	7	13	2	77	16	465
2014	Less than 3 years in current department or agency	37	46	4	10	3	83	13	451
2014	3 to 10 years in current department or agency	32	48	6	11	3	80	14	2018
2014	11 to 20 years in current department or agency	28	50	6	12	4	78	15	1076
2014	More than 20 years in current department or agency	34	47	5	11	3	81	14	489

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	23	3	3	1	1	0	93	4	821
2017	3 to 10 years in current department or agency	61	28	5	5	1	0	0	89	6	1668
2017	11 to 20 years in current department or agency	61	30	5	3	1	0	0	92	4	1292
2017	More than 20 years in current department or agency	63	28	3	4	2	0	0	91	6	464
2014	Less than 3 years in current department or agency	68	24	3	3	1	1	0	93	4	451
2014	3 to 10 years in current department or agency	62	28	4	4	1	0	1	91	5	2017
2014	11 to 20 years in current department or agency	64	27	4	3	1	0	0	91	4	1074
2014	More than 20 years in current department or agency	63	26	5	4	1	0	1	90	5	489

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	24	8	9	4	0	79	13	824
2017	3 to 10 years in current department or agency	50	26	7	11	6	0	77	17	1670
2017	11 to 20 years in current department or agency	49	25	9	12	4	0	75	17	1295
2017	More than 20 years in current department or agency	54	26	6	8	5	1	81	13	466
2014	Less than 3 years in current department or agency	57	22	8	8	5	0	79	13	449
2014	3 to 10 years in current department or agency	48	26	7	13	5	0	74	18	2014
2014	11 to 20 years in current department or agency	48	28	7	12	5	0	76	17	1074
2014	More than 20 years in current department or agency	55	22	7	10	5	1	78	15	489

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	37	6	11	6	78	16	823
2017	3 to 10 years in current department or agency	34	38	8	14	7	72	21	1667
2017	11 to 20 years in current department or agency	33	40	7	13	7	73	20	1297
2017	More than 20 years in current department or agency	37	37	8	11	6	75	17	465
2014	Less than 3 years in current department or agency	41	36	8	11	4	77	15	451
2014	3 to 10 years in current department or agency	36	38	8	12	5	75	18	2015
2014	11 to 20 years in current department or agency	36	37	9	11	7	73	18	1070
2014	More than 20 years in current department or agency	41	33	9	9	8	74	17	488

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	39	13	13	7	0	1	66	21	823
2017	3 to 10 years in current department or agency	22	39	13	17	9	0	0	61	26	1668
2017	11 to 20 years in current department or agency	19	44	14	16	7	0	0	63	23	1294
2017	More than 20 years in current department or agency	26	44	14	12	3	0	1	71	15	464
2014	Less than 3 years in current department or agency	25	40	11	17	5	1	2	66	23	451
2014	3 to 10 years in current department or agency	22	38	16	16	8	0	0	60	24	2016
2014	11 to 20 years in current department or agency	20	42	13	17	7	0	0	62	24	1075
2014	More than 20 years in current department or agency	22	41	16	13	7	0	0	64	21	489

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	38	8	6	3	83	9	822
2017	3 to 10 years in current department or agency	47	36	9	5	3	83	8	1669
2017	11 to 20 years in current department or agency	49	38	6	5	2	87	7	1294
2017	More than 20 years in current department or agency	56	29	8	5	1	86	6	465
2014	Less than 3 years in current department or agency	44	38	9	6	4	82	9	451
2014	3 to 10 years in current department or agency	42	38	9	7	3	80	11	2018
2014	11 to 20 years in current department or agency	47	40	6	4	2	87	7	1075
2014	More than 20 years in current department or agency	53	32	8	5	2	85	7	489

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	36	7	7	3	82	10	822
2017	3 to 10 years in current department or agency	48	37	7	5	3	85	8	1669
2017	11 to 20 years in current department or agency	51	38	4	5	2	89	7	1294
2017	More than 20 years in current department or agency	60	27	6	4	3	87	7	466
2014	Less than 3 years in current department or agency	48	34	8	7	3	82	10	450
2014	3 to 10 years in current department or agency	45	37	7	8	3	82	10	2018
2014	11 to 20 years in current department or agency	50	38	5	5	2	87	7	1074
2014	More than 20 years in current department or agency	57	31	5	5	1	88	6	488

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	10	8	3	0	0	80	10	820
2017	3 to 10 years in current department or agency	35	42	9	10	4	0	0	77	14	1667
2017	11 to 20 years in current department or agency	33	44	10	9	3	0	0	78	13	1291
2017	More than 20 years in current department or agency	43	41	8	6	2	0	0	84	8	465
2014	Less than 3 years in current department or agency	40	38	10	8	3	0	1	79	11	451
2014	3 to 10 years in current department or agency	37	42	11	7	2	0	0	80	10	2015
2014	11 to 20 years in current department or agency	36	41	12	9	3	0	0	77	11	1074
2014	More than 20 years in current department or agency	42	38	9	7	3	1	0	82	9	488

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	30	12	8	5	1	1	74	14	823
2017	3 to 10 years in current department or agency	31	36	11	14	8	0	0	67	22	1668
2017	11 to 20 years in current department or agency	28	34	13	16	9	0	0	62	25	1294
2017	More than 20 years in current department or agency	29	36	15	13	5	1	0	66	18	466
2014	Less than 3 years in current department or agency	39	33	11	9	4	1	2	74	14	451
2014	3 to 10 years in current department or agency	30	36	14	12	7	1	1	66	19	2017
2014	11 to 20 years in current department or agency	26	36	15	15	7	0	1	62	22	1073
2014	More than 20 years in current department or agency	28	35	17	12	7	0	1	64	19	489

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	21	12	11	9	5	15	59	25	823
2017	3 to 10 years in current department or agency	28	29	10	15	11	1	6	62	27	1669
2017	11 to 20 years in current department or agency	24	29	10	13	12	1	12	60	29	1294
2017	More than 20 years in current department or agency	19	21	12	7	10	1	31	58	24	464
2014	Less than 3 years in current department or agency	29	26	7	10	11	4	13	66	25	451
2014	3 to 10 years in current department or agency	31	29	10	14	10	1	6	64	25	2017
2014	11 to 20 years in current department or agency	25	28	8	14	11	1	12	62	29	1074
2014	More than 20 years in current department or agency	23	20	9	12	12	1	24	57	31	488

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	42	10	4	4	82	7	823
2017	3 to 10 years in current department or agency	36	43	10	7	4	79	11	1667
2017	11 to 20 years in current department or agency	39	43	10	6	3	81	9	1296
2017	More than 20 years in current department or agency	45	41	6	5	3	85	8	466
2014	Less than 3 years in current department or agency	34	45	11	7	4	79	11	451
2014	3 to 10 years in current department or agency	29	44	13	9	5	73	14	2018
2014	11 to 20 years in current department or agency	33	44	12	8	4	76	12	1076
2014	More than 20 years in current department or agency	36	45	8	9	2	80	11	489

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	38	12	9	4	1	75	13	824
2017	3 to 10 years in current department or agency	23	36	17	15	8	0	60	23	1667
2017	11 to 20 years in current department or agency	21	39	16	15	8	0	61	23	1295
2017	More than 20 years in current department or agency	25	40	15	11	8	0	65	20	465
2014	Less than 3 years in current department or agency	31	40	15	8	5	0	72	13	451
2014	3 to 10 years in current department or agency	21	37	17	15	9	0	58	24	2018
2014	11 to 20 years in current department or agency	17	40	17	17	9	0	57	26	1075
2014	More than 20 years in current department or agency	18	39	17	18	8	0	56	26	488

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	40	13	12	3	71	16	824
2017	3 to 10 years in current department or agency	25	44	14	12	5	69	17	1668
2017	11 to 20 years in current department or agency	22	47	14	12	5	69	17	1295
2017	More than 20 years in current department or agency	32	42	13	8	5	73	13	465

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	40	9	5	2	1	84	7	822
2017	3 to 10 years in current department or agency	40	41	9	6	3	0	81	9	1669
2017	11 to 20 years in current department or agency	39	44	10	4	2	0	83	6	1296
2017	More than 20 years in current department or agency	44	41	7	3	3	0	86	6	466
2014	Less than 3 years in current department or agency	43	41	9	4	2	0	84	6	450
2014	3 to 10 years in current department or agency	35	44	11	7	3	0	79	10	2018
2014	11 to 20 years in current department or agency	36	43	12	6	3	0	79	9	1075
2014	More than 20 years in current department or agency	41	38	11	7	3	0	80	10	488

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	38	12	8	4	76	12	822
2017	3 to 10 years in current department or agency	27	38	14	12	8	65	20	1669
2017	11 to 20 years in current department or agency	24	42	14	12	7	67	19	1294
2017	More than 20 years in current department or agency	29	40	11	12	8	69	19	464

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	9	4	2	85	5	821
2017	3 to 10 years in current department or agency	52	35	8	4	2	87	5	1665
2017	11 to 20 years in current department or agency	53	37	7	2	1	90	3	1288
2017	More than 20 years in current department or agency	64	28	6	2	0	92	2	464
2014	Less than 3 years in current department or agency	60	29	7	3	1	89	4	450
2014	3 to 10 years in current department or agency	54	33	9	2	2	87	4	2016
2014	11 to 20 years in current department or agency	59	29	9	2	1	88	3	1074
2014	More than 20 years in current department or agency	66	24	7	2	1	90	3	487

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	39	14	9	3	1	74	12	820
2017	3 to 10 years in current department or agency	28	42	12	11	6	0	71	17	1665
2017	11 to 20 years in current department or agency	30	45	11	9	5	0	76	13	1288
2017	More than 20 years in current department or agency	36	42	11	8	3	0	77	12	463
2014	Less than 3 years in current department or agency	27	43	15	10	5	0	70	15	451
2014	3 to 10 years in current department or agency	22	43	13	15	7	0	65	22	2017
2014	11 to 20 years in current department or agency	21	44	14	14	7	0	65	21	1076
2014	More than 20 years in current department or agency	27	45	12	12	4	0	72	16	489

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	37	12	8	4	76	12	823
2017	3 to 10 years in current department or agency	31	36	14	12	6	67	18	1664
2017	11 to 20 years in current department or agency	31	39	15	10	5	70	15	1288
2017	More than 20 years in current department or agency	34	38	14	10	4	73	14	464
2014	Less than 3 years in current department or agency	33	36	14	12	5	69	17	451
2014	3 to 10 years in current department or agency	27	38	16	13	6	65	19	2017
2014	11 to 20 years in current department or agency	25	40	15	13	7	65	20	1074
2014	More than 20 years in current department or agency	30	38	16	11	4	69	16	489

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	37	13	8	3	1	1	76	11	822
2017	3 to 10 years in current department or agency	28	39	15	12	5	0	0	68	17	1665
2017	11 to 20 years in current department or agency	28	39	17	10	5	0	0	67	15	1289
2017	More than 20 years in current department or agency	32	39	15	10	4	0	1	72	14	464
2014	Less than 3 years in current department or agency	36	36	13	9	5	1	1	73	14	451
2014	3 to 10 years in current department or agency	27	40	16	10	5	0	1	68	16	2015
2014	11 to 20 years in current department or agency	26	39	18	13	4	0	0	65	17	1075
2014	More than 20 years in current department or agency	29	40	17	11	3	0	0	70	13	489

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	36	9	5	3	0	83	8	821
2017	3 to 10 years in current department or agency	39	43	9	6	3	0	82	9	1664
2017	11 to 20 years in current department or agency	41	42	10	5	2	0	83	7	1289
2017	More than 20 years in current department or agency	50	36	8	4	2	0	87	6	462
2014	Less than 3 years in current department or agency	41	41	10	6	2	0	83	8	451
2014	3 to 10 years in current department or agency	35	42	12	7	3	0	77	10	2016
2014	11 to 20 years in current department or agency	38	41	13	4	3	0	80	7	1074
2014	More than 20 years in current department or agency	44	40	8	6	1	1	85	7	488

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	36	14	7	5	1	74	12	824
2017	3 to 10 years in current department or agency	22	37	21	12	7	1	60	19	1670
2017	11 to 20 years in current department or agency	18	33	21	16	10	1	52	27	1296
2017	More than 20 years in current department or agency	23	31	19	14	11	1	55	26	465
2014	Less than 3 years in current department or agency	34	38	17	6	5	0	72	11	451
2014	3 to 10 years in current department or agency	24	36	21	12	7	0	60	19	2017
2014	11 to 20 years in current department or agency	18	32	22	14	13	0	50	28	1076
2014	More than 20 years in current department or agency	21	29	20	14	14	1	51	29	489

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	19	36	22	10	2	4	33	29	820
2017	3 to 10 years in current department or agency	11	27	37	16	6	1	2	23	39	1658
2017	11 to 20 years in current department or agency	12	29	39	14	4	0	2	19	41	1288
2017	More than 20 years in current department or agency	8	30	42	12	5	1	3	18	39	463
2014	Less than 3 years in current department or agency	10	23	37	17	9	1	2	27	34	448
2014	3 to 10 years in current department or agency	14	32	33	14	5	0	2	19	47	2015
2014	11 to 20 years in current department or agency	15	33	35	13	3	0	1	17	48	1071
2014	More than 20 years in current department or agency	14	33	37	11	4	0	1	15	47	489

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	25	25	17	5	5	46	26	819
2017	3 to 10 years in current department or agency	12	23	31	21	8	2	3	31	37	1656
2017	11 to 20 years in current department or agency	12	22	36	18	7	2	2	27	36	1289
2017	More than 20 years in current department or agency	7	24	37	20	5	2	4	27	33	460
2014	Less than 3 years in current department or agency	16	21	26	20	11	4	3	33	39	450
2014	3 to 10 years in current department or agency	19	29	27	16	6	1	2	23	50	2015
2014	11 to 20 years in current department or agency	20	31	29	14	4	1	2	19	52	1075
2014	More than 20 years in current department or agency	18	33	31	11	4	1	2	16	52	488

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	22	29	17	9	3	3	27	42	822
2017	3 to 10 years in current department or agency	23	28	30	11	4	1	2	16	53	1662
2017	11 to 20 years in current department or agency	27	31	26	11	3	1	2	14	59	1292
2017	More than 20 years in current department or agency	24	29	28	11	4	1	2	16	55	461
2014	Less than 3 years in current department or agency	22	25	28	15	7	1	1	23	48	450
2014	3 to 10 years in current department or agency	29	31	25	9	3	1	2	13	62	2014
2014	11 to 20 years in current department or agency	31	31	22	11	3	1	1	15	63	1074
2014	More than 20 years in current department or agency	30	30	24	11	3	1	1	14	61	486

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	17	31	27	14	2	2	42	25	821
2017	3 to 10 years in current department or agency	13	26	38	15	6	1	2	21	40	1659
2017	11 to 20 years in current department or agency	18	31	33	13	3	0	2	17	50	1287
2017	More than 20 years in current department or agency	16	31	34	12	5	1	2	17	48	461
2014	Less than 3 years in current department or agency	9	20	34	22	12	1	2	35	30	447
2014	3 to 10 years in current department or agency	14	28	35	17	4	1	1	22	43	2011
2014	11 to 20 years in current department or agency	16	32	34	13	3	0	1	17	49	1073
2014	More than 20 years in current department or agency	17	29	38	12	4	0	1	16	46	485

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	17	23	21	15	6	6	41	34	820
2017	3 to 10 years in current department or agency	25	28	28	11	5	1	2	16	55	1665
2017	11 to 20 years in current department or agency	30	33	25	7	3	1	2	10	64	1292
2017	More than 20 years in current department or agency	26	33	27	7	3	1	3	11	61	463
2014	Less than 3 years in current department or agency	17	25	24	18	11	2	4	30	45	449
2014	3 to 10 years in current department or agency	27	30	26	12	3	0	3	15	58	2017
2014	11 to 20 years in current department or agency	32	33	23	6	4	0	2	10	66	1076
2014	More than 20 years in current department or agency	31	33	23	9	3	0	1	12	65	487

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	19	25	18	13	6	5	35	37	821
2017	3 to 10 years in current department or agency	17	26	30	15	7	1	4	23	46	1661
2017	11 to 20 years in current department or agency	15	26	32	18	5	1	3	24	42	1288
2017	More than 20 years in current department or agency	12	26	31	19	6	1	5	27	41	460
2014	Less than 3 years in current department or agency	14	22	30	16	9	4	5	28	39	449
2014	3 to 10 years in current department or agency	16	24	30	18	7	1	3	26	42	2013
2014	11 to 20 years in current department or agency	15	22	35	18	6	1	3	25	39	1074
2014	More than 20 years in current department or agency	15	25	31	18	7	1	4	26	42	488

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	22	30	19	10	4	4	31	37	823
2017	3 to 10 years in current department or agency	21	26	33	12	5	1	3	17	48	1664
2017	11 to 20 years in current department or agency	25	32	29	8	3	1	2	11	59	1292
2017	More than 20 years in current department or agency	24	34	28	8	3	1	2	11	60	463
2014	Less than 3 years in current department or agency	18	23	30	15	8	4	3	24	44	450
2014	3 to 10 years in current department or agency	22	29	31	10	4	1	2	15	53	2014
2014	11 to 20 years in current department or agency	28	30	27	8	3	1	2	12	60	1072
2014	More than 20 years in current department or agency	31	31	25	7	3	1	3	11	64	488

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	23	6	5	2	1	87	7	822
2017	3 to 10 years in current department or agency	61	23	5	7	3	1	85	10	1667
2017	11 to 20 years in current department or agency	60	22	6	7	3	1	84	10	1296
2017	More than 20 years in current department or agency	62	22	7	6	2	1	85	8	466
2014	Less than 3 years in current department or agency	69	20	5	5	1	1	89	6	451
2014	3 to 10 years in current department or agency	64	20	6	7	3	1	85	10	2017
2014	11 to 20 years in current department or agency	61	22	6	6	3	1	85	9	1076
2014	More than 20 years in current department or agency	67	19	4	6	2	2	87	8	489

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	27	11	9	4	8	11	70	16	823
2017	3 to 10 years in current department or agency	22	33	15	11	9	5	4	61	22	1668
2017	11 to 20 years in current department or agency	23	37	14	11	7	4	5	65	19	1297
2017	More than 20 years in current department or agency	27	36	17	6	5	4	4	69	12	466
2014	Less than 3 years in current department or agency	36	25	12	8	4	7	9	72	14	451
2014	3 to 10 years in current department or agency	28	31	15	10	7	5	5	66	18	2018
2014	11 to 20 years in current department or agency	29	35	14	8	6	5	3	69	15	1075
2014	More than 20 years in current department or agency	40	30	14	7	4	2	3	74	12	489

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	30	8	9	3	2	0	80	12	823
2017	3 to 10 years in current department or agency	40	33	9	9	7	1	0	74	17	1663
2017	11 to 20 years in current department or agency	42	34	9	8	6	1	0	77	14	1297
2017	More than 20 years in current department or agency	45	36	8	5	5	1	1	82	10	465
2014	Less than 3 years in current department or agency	44	32	9	9	5	1	0	77	14	451
2014	3 to 10 years in current department or agency	42	32	8	10	6	1	0	75	16	2017
2014	11 to 20 years in current department or agency	46	31	10	9	4	1	0	77	13	1074
2014	More than 20 years in current department or agency	50	30	7	7	4	0	1	81	11	489

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	35	10	7	4	4	0	78	12	821
2017	3 to 10 years in current department or agency	30	38	11	13	7	1	1	68	20	1663
2017	11 to 20 years in current department or agency	30	41	11	10	6	1	0	72	16	1295
2017	More than 20 years in current department or agency	33	39	12	10	4	1	1	74	14	465
2014	Less than 3 years in current department or agency	39	38	7	9	3	2	1	80	13	451
2014	3 to 10 years in current department or agency	28	44	11	10	4	1	1	74	14	2016
2014	11 to 20 years in current department or agency	31	44	10	10	4	1	1	76	14	1076
2014	More than 20 years in current department or agency	35	43	9	9	3	1	1	80	12	488

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	26	11	7	4	18	3	72	14	824
2017	3 to 10 years in current department or agency	24	34	13	12	9	7	1	63	23	1668
2017	11 to 20 years in current department or agency	30	32	13	10	7	6	1	67	19	1294
2017	More than 20 years in current department or agency	34	32	15	9	3	6	2	71	13	466
2014	Less than 3 years in current department or agency	33	28	13	9	5	11	2	69	16	451
2014	3 to 10 years in current department or agency	25	31	14	12	8	7	1	62	23	2014
2014	11 to 20 years in current department or agency	31	31	13	11	6	6	2	67	19	1074
2014	More than 20 years in current department or agency	40	29	12	7	5	5	2	74	14	489

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	19	16	12	6	30	4	49	27	822
2017	3 to 10 years in current department or agency	10	21	19	19	14	13	4	37	40	1667
2017	11 to 20 years in current department or agency	11	27	19	19	11	9	4	43	35	1292
2017	More than 20 years in current department or agency	14	33	18	15	8	8	3	53	26	466
2014	Less than 3 years in current department or agency	13	17	20	13	9	24	4	42	30	451
2014	3 to 10 years in current department or agency	9	20	20	19	14	15	3	35	40	2017
2014	11 to 20 years in current department or agency	11	28	21	17	10	10	3	45	31	1076
2014	More than 20 years in current department or agency	14	32	18	15	8	8	4	53	27	487

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	30	7	6	1	1	86	7	823
2017	3 to 10 years in current department or agency	42	42	6	7	3	0	84	10	1667
2017	11 to 20 years in current department or agency	44	42	7	5	3	0	86	8	1288
2017	More than 20 years in current department or agency	51	35	6	5	2	0	87	7	464
2014	Less than 3 years in current department or agency	54	33	7	4	2	0	87	6	451
2014	3 to 10 years in current department or agency	42	43	7	6	2	0	85	8	2016
2014	11 to 20 years in current department or agency	46	39	7	5	2	0	85	8	1074
2014	More than 20 years in current department or agency	53	34	6	5	2	0	87	7	489

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	10	9	3	1	1	78	12	824
2017	3 to 10 years in current department or agency	33	38	12	10	6	1	0	72	16	1670
2017	11 to 20 years in current department or agency	30	39	12	11	6	1	1	70	17	1297
2017	More than 20 years in current department or agency	29	39	13	10	8	1	1	69	18	465
2014	Less than 3 years in current department or agency	40	38	10	5	5	1	0	80	10	451
2014	3 to 10 years in current department or agency	30	39	13	12	6	1	1	70	17	2016
2014	11 to 20 years in current department or agency	28	39	14	11	6	1	1	69	17	1075
2014	More than 20 years in current department or agency	27	39	14	12	6	1	1	68	18	489

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	32	8	4	4	3	1	84	8	823
2017	3 to 10 years in current department or agency	40	34	11	6	5	3	1	77	12	1669
2017	11 to 20 years in current department or agency	40	34	12	6	4	3	1	76	11	1296
2017	More than 20 years in current department or agency	37	36	15	3	5	3	1	76	9	465
2014	Less than 3 years in current department or agency	47	30	11	5	3	3	1	80	8	451
2014	3 to 10 years in current department or agency	38	32	12	8	5	3	1	73	14	2018
2014	11 to 20 years in current department or agency	39	34	13	7	4	3	1	75	11	1073
2014	More than 20 years in current department or agency	38	33	14	7	4	2	1	74	11	489

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	8	7	4	1	0	81	10	824
2017	3 to 10 years in current department or agency	40	36	10	8	6	1	0	76	14	1669
2017	11 to 20 years in current department or agency	36	38	11	9	5	0	1	75	14	1297
2017	More than 20 years in current department or agency	36	37	11	8	7	1	0	74	15	465
2014	Less than 3 years in current department or agency	46	34	8	7	4	1	0	81	11	451
2014	3 to 10 years in current department or agency	35	36	11	11	5	1	0	73	16	2018
2014	11 to 20 years in current department or agency	35	38	12	8	5	1	0	75	13	1075
2014	More than 20 years in current department or agency	37	36	12	10	5	1	0	73	15	488

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	15	3	2	1	1	94	3	821
2017	3 to 10 years in current department or agency	75	17	3	3	2	0	93	4	1668
2017	11 to 20 years in current department or agency	73	18	5	3	1	0	91	5	1292
2017	More than 20 years in current department or agency	72	18	4	3	2	0	90	5	463
2014	Less than 3 years in current department or agency	78	14	4	3	1	1	93	4	449
2014	3 to 10 years in current department or agency	73	17	4	3	2	1	91	5	2017
2014	11 to 20 years in current department or agency	72	17	4	4	2	1	90	6	1075
2014	More than 20 years in current department or agency	73	16	5	4	1	1	90	5	488

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	21	9	7	4	9	7	76	14	822
2017	3 to 10 years in current department or agency	35	27	11	8	7	6	5	70	17	1669
2017	11 to 20 years in current department or agency	32	29	10	8	6	5	10	72	16	1295
2017	More than 20 years in current department or agency	31	29	10	5	4	7	14	76	11	464
2014	Less than 3 years in current department or agency	41	27	8	4	5	6	8	80	11	451
2014	3 to 10 years in current department or agency	33	26	12	7	7	6	8	69	17	2018
2014	11 to 20 years in current department or agency	32	27	12	7	5	8	10	71	14	1074
2014	More than 20 years in current department or agency	33	27	11	4	4	5	15	75	10	488

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	7	6	3	1	1	84	9	823
2017	3 to 10 years in current department or agency	49	29	10	6	5	1	0	79	11	1668
2017	11 to 20 years in current department or agency	47	31	9	6	5	1	0	79	12	1296
2017	More than 20 years in current department or agency	46	34	8	6	4	2	0	82	10	465

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	23	8	3	3	3	1	85	6	823
2017	3 to 10 years in current department or agency	51	26	11	5	5	2	0	79	10	1669
2017	11 to 20 years in current department or agency	49	29	10	4	5	1	0	80	10	1296
2017	More than 20 years in current department or agency	43	34	12	4	5	2	0	78	9	465

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	26	9	7	3	1	0	80	10	821
2017	3 to 10 years in current department or agency	45	28	11	8	6	1	0	74	15	1666
2017	11 to 20 years in current department or agency	43	31	12	8	6	1	0	74	14	1295
2017	More than 20 years in current department or agency	38	36	14	5	5	1	0	76	10	463
2014	Less than 3 years in current department or agency	46	32	12	5	4	1	0	79	9	451
2014	3 to 10 years in current department or agency	39	33	13	9	5	1	1	73	14	2016
2014	11 to 20 years in current department or agency	38	35	12	8	5	1	0	74	14	1074
2014	More than 20 years in current department or agency	43	30	13	9	5	0	1	73	13	486

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	37	14	9	1	5	6	73	11	125
2017	3 to 10 years in current department or agency	16	36	21	12	5	3	7	57	20	510
2017	11 to 20 years in current department or agency	18	38	15	13	4	4	7	63	20	685
2017	More than 20 years in current department or agency	19	42	15	13	4	1	6	66	19	286
2014	Less than 3 years in current department or agency	24	31	18	9	3	6	10	65	14	91
2014	3 to 10 years in current department or agency	18	38	18	11	5	4	7	62	17	572
2014	11 to 20 years in current department or agency	20	38	14	10	5	4	8	66	18	579
2014	More than 20 years in current department or agency	26	36	15	10	3	2	8	69	15	285

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	31	10	6	2	10	0	80	9	822
2017	3 to 10 years in current department or agency	19	37	18	11	7	7	0	61	20	1667
2017	11 to 20 years in current department or agency	20	36	21	12	6	5	0	59	19	1293
2017	More than 20 years in current department or agency	28	34	16	12	5	5	0	65	17	466
2014	Less than 3 years in current department or agency	29	36	16	7	2	9	1	72	10	451
2014	3 to 10 years in current department or agency	19	35	20	11	6	8	0	59	19	2015
2014	11 to 20 years in current department or agency	18	36	23	10	7	6	0	58	18	1076
2014	More than 20 years in current department or agency	21	36	18	10	8	7	0	62	19	488

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	32	14	7	3	5	0	74	11	823
2017	3 to 10 years in current department or agency	17	37	20	14	10	2	0	55	25	1670
2017	11 to 20 years in current department or agency	15	36	23	16	8	1	0	52	24	1293
2017	More than 20 years in current department or agency	18	34	25	12	9	1	1	53	21	466
2014	Less than 3 years in current department or agency	30	30	21	10	5	4	1	63	15	451
2014	3 to 10 years in current department or agency	14	32	23	18	11	3	0	47	29	2015
2014	11 to 20 years in current department or agency	13	33	23	19	11	1	0	46	31	1076
2014	More than 20 years in current department or agency	15	34	20	18	11	2	0	50	30	488

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	31	15	11	4	10	0	66	17	822
2017	3 to 10 years in current department or agency	10	30	24	21	11	4	0	41	34	1668
2017	11 to 20 years in current department or agency	7	29	27	22	11	4	0	38	34	1292
2017	More than 20 years in current department or agency	10	31	25	19	10	4	1	43	31	466
2014	Less than 3 years in current department or agency	20	30	18	15	9	7	1	54	26	451
2014	3 to 10 years in current department or agency	8	26	25	22	15	4	0	36	39	2016
2014	11 to 20 years in current department or agency	6	25	25	25	15	4	0	32	42	1073
2014	More than 20 years in current department or agency	6	27	26	23	14	4	0	35	39	489

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	27	16	11	8	12	60	22	820
2017	3 to 10 years in current department or agency	12	26	20	20	17	5	39	40	1670
2017	11 to 20 years in current department or agency	9	26	23	20	17	4	37	39	1293
2017	More than 20 years in current department or agency	12	33	22	16	11	5	48	29	466
2014	Less than 3 years in current department or agency	19	23	17	18	10	13	49	31	451
2014	3 to 10 years in current department or agency	8	22	22	22	19	6	32	44	2016
2014	11 to 20 years in current department or agency	8	22	24	24	18	4	32	43	1076
2014	More than 20 years in current department or agency	9	25	20	22	19	5	36	43	488

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	33	14	14	7	6	0	64	22	823
2017	3 to 10 years in current department or agency	10	32	20	21	14	2	0	43	37	1669
2017	11 to 20 years in current department or agency	8	32	23	23	12	2	0	41	36	1291
2017	More than 20 years in current department or agency	10	35	25	18	9	2	1	46	28	465
2014	Less than 3 years in current department or agency	18	33	14	20	11	4	1	53	32	451
2014	3 to 10 years in current department or agency	8	27	20	26	17	2	0	35	45	2015
2014	11 to 20 years in current department or agency	6	29	22	26	16	1	0	36	42	1074
2014	More than 20 years in current department or agency	7	29	23	26	13	2	0	36	40	488

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	43	14	8	3	2	75	11	817
2017	3 to 10 years in current department or agency	17	46	19	12	5	1	64	17	1667
2017	11 to 20 years in current department or agency	14	45	20	14	5	1	60	20	1295
2017	More than 20 years in current department or agency	15	52	17	10	5	1	68	15	465
2014	Less than 3 years in current department or agency	25	38	17	12	5	3	65	18	450
2014	3 to 10 years in current department or agency	13	39	22	16	8	1	53	25	2017
2014	11 to 20 years in current department or agency	11	38	22	20	9	1	49	29	1076
2014	More than 20 years in current department or agency	11	42	20	15	10	1	54	26	487

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	40	9	3	1	4	1	86	5	819
2017	3 to 10 years in current department or agency	32	44	14	4	2	3	0	79	7	1666
2017	11 to 20 years in current department or agency	35	47	11	2	2	2	0	84	4	1292
2017	More than 20 years in current department or agency	42	39	14	2	0	2	0	84	2	465
2014	Less than 3 years in current department or agency	42	37	10	5	1	4	1	83	6	450
2014	3 to 10 years in current department or agency	34	44	12	4	2	3	0	81	7	2017
2014	11 to 20 years in current department or agency	38	44	11	4	1	2	0	84	5	1076
2014	More than 20 years in current department or agency	43	40	10	3	1	2	0	85	4	488

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	29	12	13	5	7	1	67	20	820
2017	3 to 10 years in current department or agency	29	40	11	11	6	3	1	72	17	1667
2017	11 to 20 years in current department or agency	36	40	10	7	4	2	1	78	11	1295
2017	More than 20 years in current department or agency	44	38	7	5	3	1	1	84	9	465
2014	Less than 3 years in current department or agency	32	31	13	11	6	5	2	68	19	451
2014	3 to 10 years in current department or agency	34	37	12	9	4	3	1	74	14	2017
2014	11 to 20 years in current department or agency	38	39	10	7	3	2	1	79	10	1076
2014	More than 20 years in current department or agency	47	34	8	5	3	2	1	83	8	489

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	27	21	13	6	10	2	54	22	817
2017	3 to 10 years in current department or agency	20	31	21	14	8	5	1	54	23	1667
2017	11 to 20 years in current department or agency	23	38	19	10	6	3	1	64	17	1297
2017	More than 20 years in current department or agency	32	34	17	10	3	3	1	68	13	464
2014	Less than 3 years in current department or agency	19	29	21	14	7	9	2	53	23	451
2014	3 to 10 years in current department or agency	21	32	22	12	6	5	2	57	20	2017
2014	11 to 20 years in current department or agency	25	35	18	13	5	4	1	63	18	1075
2014	More than 20 years in current department or agency	29	40	15	8	4	4	1	72	12	489

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	18	16	12	10	21	6	49	29	819
2017	3 to 10 years in current department or agency	10	19	18	18	21	10	4	33	46	1665
2017	11 to 20 years in current department or agency	11	22	18	17	19	9	4	37	42	1293
2017	More than 20 years in current department or agency	14	25	16	13	15	10	6	46	34	464
2014	Less than 3 years in current department or agency	14	20	14	15	12	19	6	45	36	451
2014	3 to 10 years in current department or agency	10	19	20	19	19	11	2	33	44	2018
2014	11 to 20 years in current department or agency	10	22	19	20	17	9	3	36	42	1076
2014	More than 20 years in current department or agency	17	23	17	20	13	6	4	45	36	487

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	27	7	5	2	2	2	85	7	821
2017	3 to 10 years in current department or agency	47	31	10	7	3	0	1	79	11	1669
2017	11 to 20 years in current department or agency	44	34	9	8	4	0	1	79	12	1297
2017	More than 20 years in current department or agency	48	29	9	9	2	1	2	80	11	464
2014	Less than 3 years in current department or agency	55	27	9	4	3	1	2	84	7	451
2014	3 to 10 years in current department or agency	45	32	10	8	3	1	1	79	11	2017
2014	11 to 20 years in current department or agency	44	33	10	8	2	1	1	79	10	1076
2014	More than 20 years in current department or agency	46	30	13	7	3	0	1	77	10	489

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	22	4	3	1	5	2	92	4	819
2017	3 to 10 years in current department or agency	57	28	7	4	2	1	1	87	6	1667
2017	11 to 20 years in current department or agency	54	30	7	4	2	2	1	87	6	1292
2017	More than 20 years in current department or agency	57	30	6	3	2	1	2	89	5	463
2014	Less than 3 years in current department or agency	63	25	3	1	1	4	2	94	3	451
2014	3 to 10 years in current department or agency	57	29	6	4	1	2	1	88	5	2015
2014	11 to 20 years in current department or agency	56	29	7	3	1	2	2	88	4	1076
2014	More than 20 years in current department or agency	56	28	7	4	1	3	1	87	5	489

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	31	14	12	9	6	1	64	22	823
2017	3 to 10 years in current department or agency	14	29	15	20	21	1	0	44	41	1667
2017	11 to 20 years in current department or agency	10	27	18	21	23	1	0	37	45	1295
2017	More than 20 years in current department or agency	12	30	21	24	12	1	0	43	36	464
2014	Less than 3 years in current department or agency	22	31	16	12	9	7	2	59	24	451
2014	3 to 10 years in current department or agency	12	31	19	20	17	1	0	43	38	2018
2014	11 to 20 years in current department or agency	9	26	21	23	19	1	0	36	43	1076
2014	More than 20 years in current department or agency	11	28	19	25	16	1	0	39	42	489

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	27	12	14	17	4	5	52	34	822
2017	3 to 10 years in current department or agency	11	20	13	19	34	1	1	32	55	1668
2017	11 to 20 years in current department or agency	9	20	12	22	36	0	1	29	59	1292
2017	More than 20 years in current department or agency	10	24	16	18	27	1	4	36	47	465
2014	Less than 3 years in current department or agency	18	23	14	19	18	5	3	45	41	450
2014	3 to 10 years in current department or agency	10	21	15	23	29	1	1	32	53	2019
2014	11 to 20 years in current department or agency	9	24	14	22	28	2	1	34	51	1076
2014	More than 20 years in current department or agency	9	23	15	24	25	1	3	33	51	487

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	38	20	8	5	6	1	65	14	819
2017	3 to 10 years in current department or agency	11	34	26	16	8	4	0	48	24	1667
2017	11 to 20 years in current department or agency	10	38	28	15	6	2	0	49	22	1294
2017	More than 20 years in current department or agency	12	40	26	12	4	4	1	55	17	464

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	33	10	3	2	7	1	83	6	821
2017	3 to 10 years in current department or agency	28	39	19	6	4	4	0	70	11	1667
2017	11 to 20 years in current department or agency	27	44	17	5	3	3	1	74	9	1293
2017	More than 20 years in current department or agency	32	40	18	4	2	4	1	75	6	466
2014	Less than 3 years in current department or agency	50	28	9	5	1	7	0	84	7	450
2014	3 to 10 years in current department or agency	36	38	14	4	2	5	0	78	7	2016
2014	11 to 20 years in current department or agency	34	42	14	4	2	4	0	79	6	1076
2014	More than 20 years in current department or agency	36	42	14	3	2	4	0	81	5	487

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	8	5	2	2	85	7	823
2017	3 to 10 years in current department or agency	28	44	14	9	4	2	73	13	1667
2017	11 to 20 years in current department or agency	24	47	14	10	3	1	72	14	1292
2017	More than 20 years in current department or agency	28	45	18	7	2	1	73	9	465
2014	Less than 3 years in current department or agency	47	34	10	5	1	2	83	7	451
2014	3 to 10 years in current department or agency	33	40	15	7	3	2	75	10	2017
2014	11 to 20 years in current department or agency	27	45	15	8	3	2	74	11	1076
2014	More than 20 years in current department or agency	32	47	11	6	2	2	80	9	488

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	34	7	4	2	87	6	822
2017	3 to 10 years in current department or agency	32	43	12	8	5	75	13	1666
2017	11 to 20 years in current department or agency	27	47	13	8	4	74	13	1293
2017	More than 20 years in current department or agency	33	40	16	6	4	74	10	466
2014	Less than 3 years in current department or agency	51	32	9	5	3	83	8	450
2014	3 to 10 years in current department or agency	32	43	13	8	4	75	12	2018
2014	11 to 20 years in current department or agency	27	43	16	9	5	70	14	1075
2014	More than 20 years in current department or agency	31	42	15	7	4	73	11	488

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	31	15	8	4	1	74	12	821
2017	3 to 10 years in current department or agency	24	33	22	12	7	1	58	20	1664
2017	11 to 20 years in current department or agency	20	35	25	13	6	0	56	19	1292
2017	More than 20 years in current department or agency	26	37	19	12	5	1	64	17	465
2014	Less than 3 years in current department or agency	35	36	16	10	3	0	71	13	451
2014	3 to 10 years in current department or agency	20	37	20	14	7	1	58	22	2017
2014	11 to 20 years in current department or agency	16	38	24	15	6	1	54	21	1073
2014	More than 20 years in current department or agency	16	41	20	17	6	0	58	23	488

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	35	13	7	4	0	76	11	821
2017	3 to 10 years in current department or agency	24	38	19	12	7	0	62	19	1670
2017	11 to 20 years in current department or agency	18	40	21	14	6	0	58	20	1295
2017	More than 20 years in current department or agency	25	42	17	10	5	0	68	15	463
2014	Less than 3 years in current department or agency	35	34	17	10	4	0	69	14	451
2014	3 to 10 years in current department or agency	19	38	19	16	8	0	57	24	2017
2014	11 to 20 years in current department or agency	15	38	23	16	7	1	54	23	1075
2014	More than 20 years in current department or agency	18	39	18	18	8	0	57	25	488

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	26	13	8	5	4	2	72	14	823
2017	3 to 10 years in current department or agency	33	32	15	10	8	3	1	67	18	1667
2017	11 to 20 years in current department or agency	30	34	16	10	6	3	1	67	16	1293
2017	More than 20 years in current department or agency	35	35	15	7	5	3	1	73	12	459
2014	Less than 3 years in current department or agency	40	27	13	10	6	2	1	69	17	451
2014	3 to 10 years in current department or agency	30	29	17	11	8	4	1	62	20	2016
2014	11 to 20 years in current department or agency	28	33	17	11	5	4	1	64	18	1074
2014	More than 20 years in current department or agency	36	28	18	9	5	3	1	67	14	487

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	33	821
2017	3 to 10 years in current department or agency	36	34	30	1671
2017	11 to 20 years in current department or agency	34	40	25	1297
2017	More than 20 years in current department or agency	42	39	19	466
2014	Less than 3 years in current department or agency	40	28	32	451
2014	3 to 10 years in current department or agency	39	30	31	2018
2014	11 to 20 years in current department or agency	33	38	30	1075
2014	More than 20 years in current department or agency	41	38	21	489

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	3	33	19	6	33	5	304
2017	3 to 10 years in current department or agency	4	51	27	7	3	8	602
2017	11 to 20 years in current department or agency	10	57	19	6	1	7	449
2017	More than 20 years in current department or agency	42	40	7	3	1	5	196
2014	Less than 3 years in current department or agency	4	42	25	8	9999	22	177
2014	3 to 10 years in current department or agency	3	56	23	11	9999	7	791
2014	11 to 20 years in current department or agency	11	62	14	9	9999	4	353
2014	More than 20 years in current department or agency	39	41	8	7	9999	4	202

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	820
2017	3 to 10 years in current department or agency	20	80	1669
2017	11 to 20 years in current department or agency	17	83	1291
2017	More than 20 years in current department or agency	15	85	465
2014	Less than 3 years in current department or agency	14	86	449
2014	3 to 10 years in current department or agency	19	81	2014
2014	11 to 20 years in current department or agency	18	82	1072
2014	More than 20 years in current department or agency	15	85	487

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	115
2017	3 to 10 years in current department or agency	41	327
2017	11 to 20 years in current department or agency	38	214
2017	More than 20 years in current department or agency	34	70
2014	Less than 3 years in current department or agency	52	64
2014	3 to 10 years in current department or agency	44	390
2014	11 to 20 years in current department or agency	33	190
2014	More than 20 years in current department or agency	28	69

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	62	115
2017	3 to 10 years in current department or agency	70	327
2017	11 to 20 years in current department or agency	68	214
2017	More than 20 years in current department or agency	75	70
2014	Less than 3 years in current department or agency	68	64
2014	3 to 10 years in current department or agency	69	390
2014	11 to 20 years in current department or agency	70	190
2014	More than 20 years in current department or agency	64	69

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	115
2017	3 to 10 years in current department or agency	6	327
2017	11 to 20 years in current department or agency	10	214
2017	More than 20 years in current department or agency	15	70
2014	3 to 10 years in current department or agency	5	390
2014	11 to 20 years in current department or agency	9	190
2014	More than 20 years in current department or agency	11	69

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	115
2017	11 to 20 years in current department or agency	214
2017	More than 20 years in current department or agency	70
2014	Less than 3 years in current department or agency	64
2014	3 to 10 years in current department or agency	390
2014	11 to 20 years in current department or agency	190
2014	More than 20 years in current department or agency	69

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	115
2017	3 to 10 years in current department or agency	3	327
2017	11 to 20 years in current department or agency	3	214
2014	3 to 10 years in current department or agency	2	390
2014	11 to 20 years in current department or agency	4	190

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	327
2017	11 to 20 years in current department or agency	7	214
2014	3 to 10 years in current department or agency	5	390
2014	11 to 20 years in current department or agency	6	190

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	115
2017	3 to 10 years in current department or agency	2	327
2014	3 to 10 years in current department or agency	5	390
2014	11 to 20 years in current department or agency	3	190

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	117
2017	3 to 10 years in current department or agency	43	328
2017	11 to 20 years in current department or agency	51	213
2017	More than 20 years in current department or agency	40	70
2014	Less than 3 years in current department or agency	39	64
2014	3 to 10 years in current department or agency	40	391
2014	11 to 20 years in current department or agency	47	190
2014	More than 20 years in current department or agency	42	69

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	117
2017	3 to 10 years in current department or agency	40	328
2017	11 to 20 years in current department or agency	46	213
2017	More than 20 years in current department or agency	40	70
2014	Less than 3 years in current department or agency	48	64
2014	3 to 10 years in current department or agency	41	391
2014	11 to 20 years in current department or agency	45	190
2014	More than 20 years in current department or agency	35	69

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	117
2017	3 to 10 years in current department or agency	45	328
2017	11 to 20 years in current department or agency	47	213
2017	More than 20 years in current department or agency	51	70
2014	Less than 3 years in current department or agency	38	64
2014	3 to 10 years in current department or agency	45	391
2014	11 to 20 years in current department or agency	42	190
2014	More than 20 years in current department or agency	50	69

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	117
2017	3 to 10 years in current department or agency	36	328
2017	11 to 20 years in current department or agency	39	213
2017	More than 20 years in current department or agency	50	70
2014	Less than 3 years in current department or agency	45	64
2014	3 to 10 years in current department or agency	36	391
2014	11 to 20 years in current department or agency	37	190
2014	More than 20 years in current department or agency	41	69

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	117
2017	3 to 10 years in current department or agency	30	328
2017	11 to 20 years in current department or agency	36	213
2017	More than 20 years in current department or agency	25	70
2014	Less than 3 years in current department or agency	40	64
2014	3 to 10 years in current department or agency	30	391
2014	11 to 20 years in current department or agency	33	190
2014	More than 20 years in current department or agency	40	69

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	117
2017	3 to 10 years in current department or agency	59	328
2017	11 to 20 years in current department or agency	54	213
2017	More than 20 years in current department or agency	47	70
2014	Less than 3 years in current department or agency	53	64
2014	3 to 10 years in current department or agency	58	391
2014	11 to 20 years in current department or agency	53	190
2014	More than 20 years in current department or agency	52	69

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	117
2017	3 to 10 years in current department or agency	32	328
2017	11 to 20 years in current department or agency	36	213
2017	More than 20 years in current department or agency	35	70
2014	Less than 3 years in current department or agency	23	64
2014	3 to 10 years in current department or agency	33	391
2014	11 to 20 years in current department or agency	39	190
2014	More than 20 years in current department or agency	39	69

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	328

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	117
2017	3 to 10 years in current department or agency	8	328
2017	11 to 20 years in current department or agency	7	213
2014	Less than 3 years in current department or agency	15	64
2014	3 to 10 years in current department or agency	7	391
2014	11 to 20 years in current department or agency	6	190

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	117
2017	3 to 10 years in current department or agency	12	328
2017	11 to 20 years in current department or agency	13	213
2017	More than 20 years in current department or agency	10	70
2014	Less than 3 years in current department or agency	12	64
2014	3 to 10 years in current department or agency	13	391
2014	11 to 20 years in current department or agency	11	190
2014	More than 20 years in current department or agency	10	69

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	117
2017	3 to 10 years in current department or agency	50	328
2017	11 to 20 years in current department or agency	48	213
2017	More than 20 years in current department or agency	48	70
2014	Less than 3 years in current department or agency	43	64
2014	3 to 10 years in current department or agency	48	391
2014	11 to 20 years in current department or agency	48	190
2014	More than 20 years in current department or agency	47	69

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	117
2017	3 to 10 years in current department or agency	34	328
2017	11 to 20 years in current department or agency	28	213
2017	More than 20 years in current department or agency	34	70
2014	Less than 3 years in current department or agency	32	64
2014	3 to 10 years in current department or agency	28	391
2014	11 to 20 years in current department or agency	35	190
2014	More than 20 years in current department or agency	26	69

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	117
2017	3 to 10 years in current department or agency	12	328
2017	11 to 20 years in current department or agency	14	213
2017	More than 20 years in current department or agency	14	70
2014	Less than 3 years in current department or agency	16	64
2014	3 to 10 years in current department or agency	12	391
2014	11 to 20 years in current department or agency	6	190
2014	More than 20 years in current department or agency	18	69

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	117
2017	3 to 10 years in current department or agency	57	328
2017	11 to 20 years in current department or agency	55	213
2017	More than 20 years in current department or agency	61	70
2014	Less than 3 years in current department or agency	51	64
2014	3 to 10 years in current department or agency	54	391
2014	11 to 20 years in current department or agency	57	190
2014	More than 20 years in current department or agency	57	69

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	117
2017	3 to 10 years in current department or agency	30	328
2017	11 to 20 years in current department or agency	33	213
2017	More than 20 years in current department or agency	36	70
2014	Less than 3 years in current department or agency	30	64
2014	3 to 10 years in current department or agency	28	391
2014	11 to 20 years in current department or agency	30	190
2014	More than 20 years in current department or agency	32	69

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	117
2017	3 to 10 years in current department or agency	13	328
2017	11 to 20 years in current department or agency	19	213
2017	More than 20 years in current department or agency	22	70
2014	Less than 3 years in current department or agency	21	64
2014	3 to 10 years in current department or agency	14	391
2014	11 to 20 years in current department or agency	24	190
2014	More than 20 years in current department or agency	19	69

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	117
2017	3 to 10 years in current department or agency	16	328
2017	11 to 20 years in current department or agency	16	213
2017	More than 20 years in current department or agency	21	70
2014	Less than 3 years in current department or agency	12	64
2014	3 to 10 years in current department or agency	17	391
2014	11 to 20 years in current department or agency	16	190
2014	More than 20 years in current department or agency	16	69

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	117
2017	3 to 10 years in current department or agency	9	328
2017	11 to 20 years in current department or agency	16	213
2017	More than 20 years in current department or agency	11	70
2014	Less than 3 years in current department or agency	15	64
2014	3 to 10 years in current department or agency	11	391
2014	11 to 20 years in current department or agency	10	190
2014	More than 20 years in current department or agency	12	69

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	328
2017	11 to 20 years in current department or agency	4	213
2017	More than 20 years in current department or agency	13	70
2014	3 to 10 years in current department or agency	7	391
2014	11 to 20 years in current department or agency	5	190
2014	More than 20 years in current department or agency	7	69

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	117
2017	3 to 10 years in current department or agency	13	328
2017	11 to 20 years in current department or agency	14	213
2017	More than 20 years in current department or agency	13	70
2014	Less than 3 years in current department or agency	23	64
2014	3 to 10 years in current department or agency	15	391
2014	11 to 20 years in current department or agency	17	190
2014	More than 20 years in current department or agency	9	69

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	117
2017	3 to 10 years in current department or agency	10	328
2017	11 to 20 years in current department or agency	14	213
2017	More than 20 years in current department or agency	17	70
2014	Less than 3 years in current department or agency	17	64
2014	3 to 10 years in current department or agency	11	391
2014	11 to 20 years in current department or agency	11	190
2014	More than 20 years in current department or agency	19	69

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	117
2017	3 to 10 years in current department or agency	23	328
2017	11 to 20 years in current department or agency	24	213
2017	More than 20 years in current department or agency	11	70
2014	Less than 3 years in current department or agency	18	64
2014	3 to 10 years in current department or agency	23	391
2014	11 to 20 years in current department or agency	21	190
2014	More than 20 years in current department or agency	19	69

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	114
2017	3 to 10 years in current department or agency	8	303
2017	11 to 20 years in current department or agency	7	205
2017	More than 20 years in current department or agency	13	62
2014	Less than 3 years in current department or agency	7	61
2014	3 to 10 years in current department or agency	12	363
2014	11 to 20 years in current department or agency	11	181

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	114
2017	3 to 10 years in current department or agency	22	303
2017	11 to 20 years in current department or agency	15	205
2017	More than 20 years in current department or agency	16	62
2014	Less than 3 years in current department or agency	13	61
2014	3 to 10 years in current department or agency	22	363
2014	11 to 20 years in current department or agency	15	181
2014	More than 20 years in current department or agency	9	64

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	114
2017	3 to 10 years in current department or agency	10	303
2017	11 to 20 years in current department or agency	8	205
2017	More than 20 years in current department or agency	10	62
2014	Less than 3 years in current department or agency	13	61
2014	3 to 10 years in current department or agency	9	363
2014	11 to 20 years in current department or agency	9	181
2014	More than 20 years in current department or agency	9	64

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	114
2017	3 to 10 years in current department or agency	4	303
2017	11 to 20 years in current department or agency	7	205
2014	Less than 3 years in current department or agency	7	61
2014	3 to 10 years in current department or agency	6	363
2014	11 to 20 years in current department or agency	7	181

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	114
2017	3 to 10 years in current department or agency	12	303
2017	11 to 20 years in current department or agency	8	205
2017	More than 20 years in current department or agency	10	62
2014	Less than 3 years in current department or agency	11	61
2014	3 to 10 years in current department or agency	12	363
2014	11 to 20 years in current department or agency	12	181
2014	More than 20 years in current department or agency	12	64

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	114
2017	3 to 10 years in current department or agency	11	303
2017	11 to 20 years in current department or agency	12	205
2014	Less than 3 years in current department or agency	9	61
2014	3 to 10 years in current department or agency	12	363
2014	11 to 20 years in current department or agency	13	181
2014	More than 20 years in current department or agency	15	64

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	114
2017	3 to 10 years in current department or agency	18	303
2017	11 to 20 years in current department or agency	14	205
2017	More than 20 years in current department or agency	16	62
2014	Less than 3 years in current department or agency	30	61
2014	3 to 10 years in current department or agency	13	363
2014	11 to 20 years in current department or agency	15	181
2014	More than 20 years in current department or agency	8	64

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	114
2017	3 to 10 years in current department or agency	12	303
2017	11 to 20 years in current department or agency	9	205
2014	Less than 3 years in current department or agency	18	61
2014	3 to 10 years in current department or agency	11	363
2014	11 to 20 years in current department or agency	7	181

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	114
2017	3 to 10 years in current department or agency	11	303
2017	11 to 20 years in current department or agency	15	205
2017	More than 20 years in current department or agency	11	62
2014	Less than 3 years in current department or agency	8	61
2014	3 to 10 years in current department or agency	11	363
2014	11 to 20 years in current department or agency	13	181
2014	More than 20 years in current department or agency	15	64

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	114
2017	3 to 10 years in current department or agency	33	303
2017	11 to 20 years in current department or agency	39	205
2017	More than 20 years in current department or agency	26	62
2014	Less than 3 years in current department or agency	28	61
2014	3 to 10 years in current department or agency	27	363
2014	11 to 20 years in current department or agency	29	181
2014	More than 20 years in current department or agency	24	64

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	114
2017	3 to 10 years in current department or agency	14	303
2017	11 to 20 years in current department or agency	14	205
2017	More than 20 years in current department or agency	18	62
2014	Less than 3 years in current department or agency	15	61
2014	3 to 10 years in current department or agency	14	363
2014	11 to 20 years in current department or agency	13	181
2014	More than 20 years in current department or agency	13	64

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	114
2017	3 to 10 years in current department or agency	53	303
2017	11 to 20 years in current department or agency	51	205
2017	More than 20 years in current department or agency	38	62
2014	Less than 3 years in current department or agency	54	61
2014	3 to 10 years in current department or agency	50	363
2014	11 to 20 years in current department or agency	50	181
2014	More than 20 years in current department or agency	36	64

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	303
2014	Less than 3 years in current department or agency	0	61

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	114
2017	3 to 10 years in current department or agency	51	303
2017	11 to 20 years in current department or agency	58	205
2017	More than 20 years in current department or agency	46	62
2014	Less than 3 years in current department or agency	43	61
2014	3 to 10 years in current department or agency	50	363
2014	11 to 20 years in current department or agency	55	181
2014	More than 20 years in current department or agency	58	64

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	114
2017	3 to 10 years in current department or agency	2	303
2017	11 to 20 years in current department or agency	2	205

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	114
2017	3 to 10 years in current department or agency	13	303
2017	11 to 20 years in current department or agency	13	205
2017	More than 20 years in current department or agency	23	62
2014	Less than 3 years in current department or agency	19	61
2014	3 to 10 years in current department or agency	10	363
2014	11 to 20 years in current department or agency	9	181
2014	More than 20 years in current department or agency	24	64

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	66	34	117
2017	3 to 10 years in current department or agency	98	2	328
2017	11 to 20 years in current department or agency	99	1	213
2017	More than 20 years in current department or agency	99	1	70

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	12	12	5	2	41	16	55	16	820
2017	3 to 10 years in current department or agency	9	15	19	9	10	29	9	38	31	1669
2017	11 to 20 years in current department or agency	8	18	22	10	11	24	8	38	30	1296
2017	More than 20 years in current department or agency	15	23	20	8	8	19	7	51	22	465
2014	Less than 3 years in current department or agency	11	12	15	5	4	37	16	48	20	450
2014	3 to 10 years in current department or agency	8	14	21	8	8	33	9	38	27	2017
2014	11 to 20 years in current department or agency	8	19	22	8	9	28	6	41	25	1076
2014	More than 20 years in current department or agency	16	23	24	9	6	19	4	50	19	489

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	24	16	5	2	27	4	67	10	824
2017	3 to 10 years in current department or agency	15	27	21	10	8	16	3	52	22	1669
2017	11 to 20 years in current department or agency	14	31	23	11	8	12	2	52	21	1291
2017	More than 20 years in current department or agency	23	34	21	8	4	7	1	63	14	465
2014	Less than 3 years in current department or agency	18	22	17	5	4	29	5	61	13	451
2014	3 to 10 years in current department or agency	14	27	23	8	6	20	2	51	19	2015
2014	11 to 20 years in current department or agency	15	28	25	10	7	14	2	51	20	1075
2014	More than 20 years in current department or agency	21	34	24	8	4	9	0	61	13	488

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	31	10	12	8	6	17	60	26	820
2017	3 to 10 years in current department or agency	22	52	10	8	2	1	5	79	10	1668
2017	11 to 20 years in current department or agency	22	53	9	5	1	1	9	83	7	1296
2017	More than 20 years in current department or agency	23	43	8	2	0	0	24	87	3	466
2014	Less than 3 years in current department or agency	18	36	11	9	5	4	18	69	18	451
2014	3 to 10 years in current department or agency	20	54	12	7	2	1	4	78	9	2017
2014	11 to 20 years in current department or agency	21	54	10	4	1	2	9	84	5	1075
2014	More than 20 years in current department or agency	27	43	6	3	0	0	21	88	4	488

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	11	17	6	4	35	20	40	22	822
2017	3 to 10 years in current department or agency	6	18	23	12	9	23	8	36	31	1663
2017	11 to 20 years in current department or agency	5	18	25	13	9	21	10	33	31	1295
2017	More than 20 years in current department or agency	7	24	22	9	5	16	18	46	21	466
2014	Less than 3 years in current department or agency	7	12	16	8	6	28	24	39	28	451
2014	3 to 10 years in current department or agency	6	19	21	12	8	22	10	38	30	2017
2014	11 to 20 years in current department or agency	5	19	25	15	10	17	9	32	34	1075
2014	More than 20 years in current department or agency	8	20	23	12	8	10	18	39	28	487

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	21	11	3	1	21	15	78	6	823
2017	3 to 10 years in current department or agency	31	34	13	4	3	10	5	77	8	1670
2017	11 to 20 years in current department or agency	28	35	11	4	3	9	10	78	8	1293
2017	More than 20 years in current department or agency	24	27	13	4	1	7	24	74	7	466
2014	Less than 3 years in current department or agency	29	22	12	2	2	15	19	76	6	449
2014	3 to 10 years in current department or agency	29	37	13	6	2	10	4	76	8	2017
2014	11 to 20 years in current department or agency	26	37	13	5	2	9	9	76	8	1075
2014	More than 20 years in current department or agency	29	26	12	5	1	5	23	76	7	489

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	21	13	2	2	24	15	73	6	822
2017	3 to 10 years in current department or agency	21	34	16	7	5	12	5	66	14	1670
2017	11 to 20 years in current department or agency	19	36	16	8	3	10	9	67	13	1294
2017	More than 20 years in current department or agency	21	27	16	5	2	7	21	67	10	466
2014	Less than 3 years in current department or agency	19	23	13	4	2	20	19	68	10	451
2014	3 to 10 years in current department or agency	19	34	18	8	3	13	4	64	14	2016
2014	11 to 20 years in current department or agency	15	38	17	8	3	10	9	64	14	1075
2014	More than 20 years in current department or agency	18	28	16	6	3	7	21	64	13	487

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	820
2017	3 to 10 years in current department or agency	11	89	1666
2017	11 to 20 years in current department or agency	10	90	1289
2017	More than 20 years in current department or agency	8	92	464
2014	Less than 3 years in current department or agency	6	94	449
2014	3 to 10 years in current department or agency	9	91	2011
2014	11 to 20 years in current department or agency	8	92	1074
2014	More than 20 years in current department or agency	7	93	487

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	50
2017	3 to 10 years in current department or agency	35	177
2017	11 to 20 years in current department or agency	31	121
2017	More than 20 years in current department or agency	21	38
2014	Less than 3 years in current department or agency	39	24
2014	3 to 10 years in current department or agency	37	170
2014	11 to 20 years in current department or agency	19	88
2014	More than 20 years in current department or agency	15	32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	74	50
2017	3 to 10 years in current department or agency	88	177
2017	11 to 20 years in current department or agency	85	121
2017	More than 20 years in current department or agency	84	38
2014	Less than 3 years in current department or agency	96	24
2014	3 to 10 years in current department or agency	82	170
2014	11 to 20 years in current department or agency	79	88
2014	More than 20 years in current department or agency	76	32

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	177
2017	11 to 20 years in current department or agency	4	121
2014	Less than 3 years in current department or agency	0	24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	50
2017	11 to 20 years in current department or agency	121
2017	More than 20 years in current department or agency	38
2014	Less than 3 years in current department or agency	24
2014	3 to 10 years in current department or agency	170
2014	11 to 20 years in current department or agency	88
2014	More than 20 years in current department or agency	32

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	50
2017	3 to 10 years in current department or agency	5	177
2017	11 to 20 years in current department or agency	7	121
2014	3 to 10 years in current department or agency	6	170

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	177
2017	11 to 20 years in current department or agency	5	121
2014	3 to 10 years in current department or agency	6	170
2014	11 to 20 years in current department or agency	6	88

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	177
2017	11 to 20 years in current department or agency	10	121
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	11	170
2014	11 to 20 years in current department or agency	15	88
2014	More than 20 years in current department or agency	15	32

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	51
2017	3 to 10 years in current department or agency	21	177
2017	11 to 20 years in current department or agency	25	121
2014	Less than 3 years in current department or agency	24	24
2014	3 to 10 years in current department or agency	17	171
2014	11 to 20 years in current department or agency	14	88

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	51
2017	3 to 10 years in current department or agency	20	177
2017	11 to 20 years in current department or agency	28	121
2017	More than 20 years in current department or agency	16	38
2014	3 to 10 years in current department or agency	23	171
2014	11 to 20 years in current department or agency	17	88

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	51
2017	3 to 10 years in current department or agency	11	177
2017	11 to 20 years in current department or agency	13	121
2014	3 to 10 years in current department or agency	8	171
2014	11 to 20 years in current department or agency	6	88

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	177
2017	11 to 20 years in current department or agency	10	121
2014	3 to 10 years in current department or agency	8	171

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	51
2017	3 to 10 years in current department or agency	32	177
2017	11 to 20 years in current department or agency	17	121
2017	More than 20 years in current department or agency	37	38
2014	Less than 3 years in current department or agency	34	24
2014	3 to 10 years in current department or agency	27	171
2014	11 to 20 years in current department or agency	29	88
2014	More than 20 years in current department or agency	43	32

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	51
2017	3 to 10 years in current department or agency	36	177
2017	11 to 20 years in current department or agency	37	121
2017	More than 20 years in current department or agency	30	38
2014	Less than 3 years in current department or agency	35	24
2014	3 to 10 years in current department or agency	24	171
2014	11 to 20 years in current department or agency	28	88
2014	More than 20 years in current department or agency	18	32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	177
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	6	171

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	51
2017	More than 20 years in current department or agency	0	38

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	177
2017	11 to 20 years in current department or agency	6	121
2014	3 to 10 years in current department or agency	10	171
2014	11 to 20 years in current department or agency	9	88

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	51
2017	3 to 10 years in current department or agency	23	177
2017	11 to 20 years in current department or agency	24	121
2014	3 to 10 years in current department or agency	19	171
2014	11 to 20 years in current department or agency	19	88

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	51
2017	3 to 10 years in current department or agency	177
2017	More than 20 years in current department or agency	38

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	177
2017	11 to 20 years in current department or agency	8	121
2017	More than 20 years in current department or agency	16	38
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	7	171
2014	11 to 20 years in current department or agency	11	88

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	38
2014	3 to 10 years in current department or agency	171
2014	11 to 20 years in current department or agency	88
2014	More than 20 years in current department or agency	32

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	51
2017	3 to 10 years in current department or agency	21	177
2017	11 to 20 years in current department or agency	24	121
2017	More than 20 years in current department or agency	21	38
2014	Less than 3 years in current department or agency	23	24
2014	3 to 10 years in current department or agency	34	171
2014	11 to 20 years in current department or agency	37	88
2014	More than 20 years in current department or agency	22	32

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	51
2017	3 to 10 years in current department or agency	31	178
2017	11 to 20 years in current department or agency	29	121
2017	More than 20 years in current department or agency	29	39
2014	3 to 10 years in current department or agency	28	171
2014	11 to 20 years in current department or agency	25	87
2014	More than 20 years in current department or agency	35	32

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	51
2017	3 to 10 years in current department or agency	15	178
2017	11 to 20 years in current department or agency	20	121
2017	More than 20 years in current department or agency	22	39
2014	3 to 10 years in current department or agency	15	171
2014	11 to 20 years in current department or agency	8	87
2014	More than 20 years in current department or agency	19	32

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	178
2017	11 to 20 years in current department or agency	14	121
2017	More than 20 years in current department or agency	20	39
2014	3 to 10 years in current department or agency	11	171
2014	11 to 20 years in current department or agency	13	87

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	178
2017	11 to 20 years in current department or agency	13	121
2017	More than 20 years in current department or agency	16	39
2014	3 to 10 years in current department or agency	15	171
2014	11 to 20 years in current department or agency	19	87
2014	More than 20 years in current department or agency	16	32

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	178
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	9	171

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	178
2017	11 to 20 years in current department or agency	7	121
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	6	171
2014	More than 20 years in current department or agency	0	32

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	51
2017	3 to 10 years in current department or agency	10	178
2017	11 to 20 years in current department or agency	7	121
2014	3 to 10 years in current department or agency	7	171

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	51
2017	3 to 10 years in current department or agency	6	178
2017	11 to 20 years in current department or agency	4	121
2014	3 to 10 years in current department or agency	8	171
2014	11 to 20 years in current department or agency	9	87

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	59	51
2017	3 to 10 years in current department or agency	48	178
2017	11 to 20 years in current department or agency	55	121
2017	More than 20 years in current department or agency	46	39
2014	Less than 3 years in current department or agency	70	24
2014	3 to 10 years in current department or agency	54	171
2014	11 to 20 years in current department or agency	58	87
2014	More than 20 years in current department or agency	46	32

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	168
2017	11 to 20 years in current department or agency	5	113
2014	Less than 3 years in current department or agency	0	24
2014	3 to 10 years in current department or agency	5	161

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	50
2017	3 to 10 years in current department or agency	20	168
2017	11 to 20 years in current department or agency	14	113
2014	Less than 3 years in current department or agency	24	24
2014	3 to 10 years in current department or agency	11	161
2014	11 to 20 years in current department or agency	6	83
2014	More than 20 years in current department or agency	15	32

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	3	168
2017	More than 20 years in current department or agency	0	37
2014	Less than 3 years in current department or agency	0	24
2014	More than 20 years in current department or agency	0	32

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	50
2017	More than 20 years in current department or agency	37
2014	Less than 3 years in current department or agency	24
2014	More than 20 years in current department or agency	32

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	168
2017	More than 20 years in current department or agency	0	37
2014	Less than 3 years in current department or agency	0	24
2014	More than 20 years in current department or agency	0	32

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	168
2017	11 to 20 years in current department or agency	6	113
2014	3 to 10 years in current department or agency	5	161

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	50
2017	3 to 10 years in current department or agency	10	168
2017	11 to 20 years in current department or agency	13	113
2014	Less than 3 years in current department or agency	34	24
2014	3 to 10 years in current department or agency	10	161
2014	More than 20 years in current department or agency	22	32

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	50
2017	3 to 10 years in current department or agency	9	168
2017	11 to 20 years in current department or agency	8	113
2014	Less than 3 years in current department or agency	28	24
2014	3 to 10 years in current department or agency	11	161
2014	11 to 20 years in current department or agency	9	83

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	168
2017	11 to 20 years in current department or agency	6	113
2017	More than 20 years in current department or agency	16	37
2014	3 to 10 years in current department or agency	4	161
2014	11 to 20 years in current department or agency	6	83

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	50
2017	3 to 10 years in current department or agency	25	168
2017	11 to 20 years in current department or agency	26	113
2017	More than 20 years in current department or agency	24	37
2014	Less than 3 years in current department or agency	19	24
2014	3 to 10 years in current department or agency	27	161
2014	11 to 20 years in current department or agency	13	83
2014	More than 20 years in current department or agency	26	32

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	168
2017	11 to 20 years in current department or agency	16	113
2017	More than 20 years in current department or agency	13	37
2014	3 to 10 years in current department or agency	14	161
2014	11 to 20 years in current department or agency	13	83

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	50
2017	3 to 10 years in current department or agency	50	168
2017	11 to 20 years in current department or agency	45	113
2017	More than 20 years in current department or agency	42	37
2014	Less than 3 years in current department or agency	31	24
2014	3 to 10 years in current department or agency	52	161
2014	11 to 20 years in current department or agency	47	83
2014	More than 20 years in current department or agency	45	32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	50
2017	3 to 10 years in current department or agency	63	168
2017	11 to 20 years in current department or agency	58	113
2017	More than 20 years in current department or agency	62	37
2014	Less than 3 years in current department or agency	47	24
2014	3 to 10 years in current department or agency	66	161
2014	11 to 20 years in current department or agency	71	83
2014	More than 20 years in current department or agency	66	32

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	50

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	50
2017	3 to 10 years in current department or agency	11	168
2017	11 to 20 years in current department or agency	15	113
2017	More than 20 years in current department or agency	13	37
2014	3 to 10 years in current department or agency	11	161
2014	11 to 20 years in current department or agency	15	83
2014	More than 20 years in current department or agency	19	32

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	57	43	50
2017	3 to 10 years in current department or agency	98	2	178
2017	11 to 20 years in current department or agency	98	2	120
2017	More than 20 years in current department or agency	100	0	38

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	12	12	2	1	46	12	60	9	822
2017	3 to 10 years in current department or agency	10	15	21	4	4	37	7	46	16	1669
2017	11 to 20 years in current department or agency	9	18	22	5	5	35	6	46	17	1296
2017	More than 20 years in current department or agency	14	24	23	4	4	24	7	55	11	464
2014	Less than 3 years in current department or agency	12	12	15	2	1	47	12	57	8	451
2014	3 to 10 years in current department or agency	10	14	20	4	4	41	8	45	15	2017
2014	11 to 20 years in current department or agency	10	19	22	5	3	37	5	50	12	1075
2014	More than 20 years in current department or agency	16	22	27	3	3	25	4	53	9	489

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	25	13	3	1	26	5	75	7	823
2017	3 to 10 years in current department or agency	17	31	20	5	5	19	2	62	12	1666
2017	11 to 20 years in current department or agency	17	36	20	6	4	16	2	64	12	1294
2017	More than 20 years in current department or agency	27	32	21	4	4	10	1	67	9	464
2014	Less than 3 years in current department or agency	22	23	16	3	2	30	4	69	7	450
2014	3 to 10 years in current department or agency	17	28	20	5	3	25	2	62	11	2015
2014	11 to 20 years in current department or agency	18	31	23	5	2	19	1	61	10	1075
2014	More than 20 years in current department or agency	25	34	22	3	4	12	1	67	8	486

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	20	18	17	27	3	36	45	819
2017	3 to 10 years in current department or agency	15	21	21	16	24	2	37	41	1666
2017	11 to 20 years in current department or agency	19	24	22	15	18	3	44	33	1294
2017	More than 20 years in current department or agency	25	28	24	12	9	3	54	22	463

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	29	29	14	8	1	48	23	822
2017	3 to 10 years in current department or agency	11	21	31	21	15	1	32	37	1669
2017	11 to 20 years in current department or agency	8	19	30	24	19	1	27	43	1291
2017	More than 20 years in current department or agency	11	25	29	19	15	0	36	34	464

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	30	24	14	6	2	55	21	817
2017	3 to 10 years in current department or agency	12	27	27	19	13	1	40	32	1670
2017	11 to 20 years in current department or agency	9	24	28	23	15	1	33	39	1293
2017	More than 20 years in current department or agency	13	24	28	22	13	0	37	35	465

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	25	22	16	12	1	2	49	29	820
2017	3 to 10 years in current department or agency	11	21	24	21	19	1	2	33	42	1665
2017	11 to 20 years in current department or agency	8	21	26	23	21	0	1	29	44	1291
2017	More than 20 years in current department or agency	11	23	25	22	16	0	2	35	39	466

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	25	15	8	5	1	7	70	14	819
2017	3 to 10 years in current department or agency	26	29	21	11	8	1	5	58	20	1665
2017	11 to 20 years in current department or agency	21	25	22	16	12	0	4	48	29	1289
2017	More than 20 years in current department or agency	24	26	20	15	10	0	5	53	26	465

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	21	9	8	1	61	18	820
2017	3 to 10 years in current department or agency	19	26	26	17	12	1	45	29	1664
2017	11 to 20 years in current department or agency	14	24	27	19	14	1	39	34	1294
2017	More than 20 years in current department or agency	21	31	24	14	8	2	53	23	464

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	33	19	9	5	1	2	66	15	819
2017	3 to 10 years in current department or agency	19	32	25	14	8	1	1	52	22	1662
2017	11 to 20 years in current department or agency	18	32	27	14	7	1	1	51	21	1294
2017	More than 20 years in current department or agency	23	31	25	12	6	2	1	55	18	465

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	33	23	9	5	1	2	62	15	820
2017	3 to 10 years in current department or agency	17	31	29	14	8	0	1	48	23	1661
2017	11 to 20 years in current department or agency	11	33	27	17	10	0	1	45	28	1293
2017	More than 20 years in current department or agency	15	33	26	18	8	0	1	48	26	465

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	31	22	12	6	1	1	59	19	819
2017	3 to 10 years in current department or agency	20	32	25	14	8	0	1	53	22	1663
2017	11 to 20 years in current department or agency	18	34	23	15	9	0	1	53	24	1290
2017	More than 20 years in current department or agency	23	33	24	14	5	0	1	57	19	465

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	32	20	9	5	1	2	65	14	817
2017	3 to 10 years in current department or agency	24	30	24	13	7	0	2	55	20	1659
2017	11 to 20 years in current department or agency	17	29	27	17	9	0	1	47	26	1289
2017	More than 20 years in current department or agency	19	30	27	16	7	0	1	50	23	461

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	20	12	6	3	2	78	9	822
2017	3 to 10 years in current department or agency	45	26	15	7	5	2	73	12	1667
2017	11 to 20 years in current department or agency	48	24	17	6	3	1	73	10	1291
2017	More than 20 years in current department or agency	50	29	10	6	4	2	80	10	464

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	9	5	3	2	1	4	90	5	823
2017	3 to 10 years in current department or agency	67	14	6	5	4	1	3	84	9	1667
2017	11 to 20 years in current department or agency	68	14	5	5	3	1	4	86	8	1289
2017	More than 20 years in current department or agency	74	11	6	3	3	0	3	88	6	465

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	22	9	3	2	3	85	6	819
2017	3 to 10 years in current department or agency	54	26	10	4	3	2	82	7	1668
2017	11 to 20 years in current department or agency	52	31	8	4	2	2	85	7	1293
2017	More than 20 years in current department or agency	62	21	10	4	1	2	85	5	464

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	16	7	5	3	0	3	85	8	820
2017	3 to 10 years in current department or agency	52	21	12	7	6	0	2	74	13	1666
2017	11 to 20 years in current department or agency	54	22	10	6	5	1	2	78	12	1291
2017	More than 20 years in current department or agency	61	20	8	6	3	0	2	83	9	463

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	8	4	1	1	0	25	91	3	822
2017	3 to 10 years in current department or agency	51	15	5	3	1	0	24	88	5	1664
2017	11 to 20 years in current department or agency	48	20	9	3	2	1	18	83	6	1285
2017	More than 20 years in current department or agency	49	24	9	3	1	0	14	85	4	464

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	13	6	1	0	1	7	92	2	822
2017	3 to 10 years in current department or agency	64	20	6	2	1	0	7	91	3	1661
2017	11 to 20 years in current department or agency	65	22	6	2	1	1	4	91	2	1283
2017	More than 20 years in current department or agency	66	21	6	2	0	0	4	92	2	458

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	12	10	12	14	0	4	62	28	824
2017	3 to 10 years in current department or agency	69	13	5	3	4	1	5	87	8	1668
2017	11 to 20 years in current department or agency	77	11	3	1	1	0	5	94	3	1291
2017	More than 20 years in current department or agency	81	8	3	1	0	0	7	95	1	465

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	25	10	5	1	5	83	6	822
2017	3 to 10 years in current department or agency	53	26	13	3	2	3	81	5	1663
2017	11 to 20 years in current department or agency	55	25	13	3	2	2	82	5	1287
2017	More than 20 years in current department or agency	56	26	8	2	1	5	87	4	463

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	31	38	13	5	43	18	823
2017	3 to 10 years in current department or agency	7	23	44	18	8	30	26	1670
2017	11 to 20 years in current department or agency	6	22	45	19	8	27	28	1295
2017	More than 20 years in current department or agency	8	26	41	18	6	35	24	466

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	38	27	14	1	41	21	822
2017	3 to 10 years in current department or agency	9	22	43	19	7	0	27	31	1666
2017	11 to 20 years in current department or agency	10	23	41	18	7	1	25	34	1294
2017	More than 20 years in current department or agency	7	23	43	20	7	1	27	29	460

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	33	18	11	8	14	1	56	23	824
2017	3 to 10 years in current department or agency	12	38	19	14	10	6	0	54	26	1667
2017	11 to 20 years in current department or agency	14	37	21	14	8	5	0	54	23	1294
2017	More than 20 years in current department or agency	21	42	17	10	6	5	0	66	16	463

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	36	20	15	6	5	57	22	824
2017	3 to 10 years in current department or agency	9	34	21	20	13	2	44	34	1667
2017	11 to 20 years in current department or agency	9	33	22	22	12	2	43	35	1292
2017	More than 20 years in current department or agency	12	40	22	17	7	2	54	24	466

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	818
2017	3 to 10 years in current department or agency	17	83	1666
2017	11 to 20 years in current department or agency	15	85	1293
2017	More than 20 years in current department or agency	11	89	462
2014	Less than 3 years in current department or agency	11	89	450
2014	3 to 10 years in current department or agency	13	87	2014
2014	11 to 20 years in current department or agency	11	89	1071
2014	More than 20 years in current department or agency	10	90	489

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	69	31	108
2017	3 to 10 years in current department or agency	78	22	274
2017	11 to 20 years in current department or agency	67	33	185
2017	More than 20 years in current department or agency	72	28	49
2014	Less than 3 years in current department or agency	71	29	51
2014	3 to 10 years in current department or agency	72	28	255
2014	11 to 20 years in current department or agency	68	32	115
2014	More than 20 years in current department or agency	71	29	48

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	30	9	8	6	0	1	77	14	75
2017	3 to 10 years in current department or agency	42	40	6	7	4	0	0	83	11	214
2017	11 to 20 years in current department or agency	40	43	6	8	2	1	0	84	10	125
2017	More than 20 years in current department or agency	46	34	3	3	12	3	0	82	15	35
2014	Less than 3 years in current department or agency	30	51	5	11	3	0	0	81	14	37
2014	3 to 10 years in current department or agency	48	32	8	8	2	1	2	81	11	184
2014	11 to 20 years in current department or agency	57	33	4	5	0	1	0	91	5	78
2014	More than 20 years in current department or agency	50	36	3	6	3	0	3	88	9	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	18	20	16	21	4	3	21	79	823
2017	3 to 10 years in current department or agency	18	22	21	16	18	4	0	19	81	1668
2017	11 to 20 years in current department or agency	24	26	22	10	13	4	1	25	75	1295
2017	More than 20 years in current department or agency	33	25	20	10	6	4	1	35	65	466

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	615
2017	3 to 10 years in current department or agency	26	1296
2017	11 to 20 years in current department or agency	15	928
2017	More than 20 years in current department or agency	9	284

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	615
2017	3 to 10 years in current department or agency	37	1296
2017	11 to 20 years in current department or agency	31	928
2017	More than 20 years in current department or agency	18	284

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	615
2017	3 to 10 years in current department or agency	17	1296
2017	11 to 20 years in current department or agency	12	928
2017	More than 20 years in current department or agency	7	284

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	615
2017	3 to 10 years in current department or agency	59	1296
2017	11 to 20 years in current department or agency	57	928
2017	More than 20 years in current department or agency	46	284

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	615
2017	3 to 10 years in current department or agency	14	1296
2017	11 to 20 years in current department or agency	9	928
2017	More than 20 years in current department or agency	3	284

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	615
2017	3 to 10 years in current department or agency	34	1296
2017	11 to 20 years in current department or agency	38	928
2017	More than 20 years in current department or agency	46	284

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	2	44	19	12	6	16	603
2017	3 to 10 years in current department or agency	3	39	22	12	5	19	1277
2017	11 to 20 years in current department or agency	4	40	23	12	5	15	914
2017	More than 20 years in current department or agency	6	49	21	8	4	12	278

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	20	15	18	29	2	6	32	52	617
2017	3 to 10 years in current department or agency	5	15	15	20	34	1	8	22	60	1295
2017	11 to 20 years in current department or agency	4	15	17	18	34	2	9	22	59	929
2017	More than 20 years in current department or agency	5	16	20	19	27	1	11	24	52	288

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	9	12	15	54	2	4	14	73	617
2017	3 to 10 years in current department or agency	2	6	9	18	57	1	5	9	81	1294
2017	11 to 20 years in current department or agency	1	7	11	18	54	2	7	10	79	927
2017	More than 20 years in current department or agency	4	8	15	16	43	5	9	13	69	287

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Global Affairs Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me