2017 Public Service Employee Survey Results for Global Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 45 4 10 3 0 0 83 12 449
2017 3 to 10 years in the federal public service 27 49 7 12 5 0 0 76 17 1341
2017 11 to 20 years in the federal public service 23 53 6 13 5 0 0 76 18 1704
2017 More than 20 years in the federal public service 27 49 7 14 3 0 0 76 17 774
2014 Less than 3 years in the federal public service 38 49 4 6 3 0 0 87 9 163
2014 3 to 10 years in the federal public service 32 49 5 11 3 0 0 81 14 1601
2014 11 to 20 years in the federal public service 28 50 7 12 4 0 0 78 16 1403
2014 More than 20 years in the federal public service 36 45 5 11 3 0 0 81 14 862

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 21 3 2 0 1 0 94 2 449
2017 3 to 10 years in the federal public service 63 27 4 4 1 1 1 91 5 1340
2017 11 to 20 years in the federal public service 61 28 4 4 1 0 0 90 5 1699
2017 More than 20 years in the federal public service 60 30 4 4 1 0 0 90 6 771
2014 Less than 3 years in the federal public service 71 20 4 3 0 1 0 93 3 163
2014 3 to 10 years in the federal public service 62 28 4 4 1 0 0 91 5 1600
2014 11 to 20 years in the federal public service 64 27 5 3 1 1 0 91 4 1401
2014 More than 20 years in the federal public service 64 27 4 4 1 0 1 91 5 862

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 22 7 9 5 0 1 79 14 449
2017 3 to 10 years in the federal public service 52 26 7 10 5 0 0 78 15 1341
2017 11 to 20 years in the federal public service 49 26 8 12 5 0 0 75 18 1704
2017 More than 20 years in the federal public service 53 25 7 9 5 0 1 79 14 775
2014 Less than 3 years in the federal public service 66 15 9 8 2 0 0 81 10 163
2014 3 to 10 years in the federal public service 49 25 8 12 6 0 0 74 18 1597
2014 11 to 20 years in the federal public service 49 26 7 13 5 0 0 75 18 1400
2014 More than 20 years in the federal public service 51 27 6 10 5 0 1 79 15 861

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 35 6 10 5 0 1 79 15 449
2017 3 to 10 years in the federal public service 34 39 7 14 6 0 0 73 20 1338
2017 11 to 20 years in the federal public service 34 39 8 13 7 0 0 73 20 1705
2017 More than 20 years in the federal public service 36 38 7 12 7 0 0 74 19 774
2014 Less than 3 years in the federal public service 42 32 8 13 4 1 0 74 17 163
2014 3 to 10 years in the federal public service 36 39 8 12 5 0 0 75 17 1598
2014 11 to 20 years in the federal public service 37 37 8 12 7 0 0 74 18 1398
2014 More than 20 years in the federal public service 41 34 9 9 7 0 0 75 16 860

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 38 12 12 8 0 1 67 21 448
2017 3 to 10 years in the federal public service 22 39 13 17 8 0 0 62 25 1339
2017 11 to 20 years in the federal public service 20 42 14 16 7 0 0 62 24 1703
2017 More than 20 years in the federal public service 26 42 13 12 5 1 1 69 18 773
2014 Less than 3 years in the federal public service 18 38 14 22 5 1 3 59 27 163
2014 3 to 10 years in the federal public service 23 36 16 17 8 0 0 60 24 1601
2014 11 to 20 years in the federal public service 19 42 13 16 8 0 0 62 25 1400
2014 More than 20 years in the federal public service 24 42 14 13 6 0 0 66 19 862

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 38 9 6 3 0 1 82 9 449
2017 3 to 10 years in the federal public service 48 36 8 5 3 0 0 84 8 1340
2017 11 to 20 years in the federal public service 46 38 8 5 2 0 0 85 8 1700
2017 More than 20 years in the federal public service 54 31 8 4 2 0 0 85 6 774
2014 Less than 3 years in the federal public service 49 34 10 3 4 0 0 83 7 163
2014 3 to 10 years in the federal public service 41 39 10 7 3 0 0 79 10 1601
2014 11 to 20 years in the federal public service 46 39 7 5 3 0 0 85 8 1403
2014 More than 20 years in the federal public service 50 34 7 6 3 0 0 84 9 861

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 38 7 8 3 0 0 82 11 448
2017 3 to 10 years in the federal public service 48 37 6 6 3 0 0 85 9 1340
2017 11 to 20 years in the federal public service 50 37 6 5 3 0 0 87 7 1701
2017 More than 20 years in the federal public service 56 31 5 4 3 0 0 88 7 775
2014 Less than 3 years in the federal public service 46 36 8 7 3 0 0 81 10 163
2014 3 to 10 years in the federal public service 44 38 8 8 3 0 0 82 11 1601
2014 11 to 20 years in the federal public service 49 36 6 6 2 0 0 86 8 1401
2014 More than 20 years in the federal public service 54 33 6 5 2 0 0 87 7 859

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 31 11 7 2 0 1 80 9 448
2017 3 to 10 years in the federal public service 37 40 9 10 3 0 0 77 13 1338
2017 11 to 20 years in the federal public service 34 44 9 9 4 0 0 78 13 1697
2017 More than 20 years in the federal public service 41 41 8 7 2 0 0 83 9 773
2014 Less than 3 years in the federal public service 40 34 11 11 3 0 2 75 14 163
2014 3 to 10 years in the federal public service 38 41 12 7 2 0 0 79 9 1598
2014 11 to 20 years in the federal public service 36 41 10 10 3 0 0 77 13 1401
2014 More than 20 years in the federal public service 41 41 9 5 2 1 0 83 8 861

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 28 11 7 3 2 1 78 10 449
2017 3 to 10 years in the federal public service 32 35 12 12 8 0 1 68 20 1339
2017 11 to 20 years in the federal public service 29 34 12 15 9 0 0 63 25 1701
2017 More than 20 years in the federal public service 29 37 13 14 5 1 1 68 19 775
2014 Less than 3 years in the federal public service 42 26 14 9 4 1 4 72 13 163
2014 3 to 10 years in the federal public service 30 35 14 12 7 1 1 67 19 1601
2014 11 to 20 years in the federal public service 28 35 14 15 7 0 0 63 22 1400
2014 More than 20 years in the federal public service 28 38 14 11 7 0 1 67 18 861

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 19 13 13 7 6 17 58 26 449
2017 3 to 10 years in the federal public service 29 29 11 15 10 1 5 62 26 1340
2017 11 to 20 years in the federal public service 25 29 10 13 12 1 10 61 28 1702
2017 More than 20 years in the federal public service 22 21 10 9 11 1 26 60 27 772
2014 Less than 3 years in the federal public service 27 20 9 8 14 5 17 61 27 163
2014 3 to 10 years in the federal public service 31 29 10 13 10 1 5 65 25 1601
2014 11 to 20 years in the federal public service 27 28 9 15 10 1 10 62 28 1400
2014 More than 20 years in the federal public service 24 23 8 12 11 1 21 60 29 861

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 43 10 2 3 0 0 85 5 449
2017 3 to 10 years in the federal public service 36 43 10 7 4 0 0 80 11 1340
2017 11 to 20 years in the federal public service 37 43 10 7 4 0 0 80 10 1703
2017 More than 20 years in the federal public service 43 41 7 5 4 0 0 84 9 774
2014 Less than 3 years in the federal public service 36 45 12 6 2 0 0 81 8 163
2014 3 to 10 years in the federal public service 29 44 13 9 5 0 0 73 14 1601
2014 11 to 20 years in the federal public service 32 43 11 8 5 0 0 76 13 1403
2014 More than 20 years in the federal public service 34 45 10 8 3 0 0 79 12 862

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 39 10 6 3 0 1 81 9 449
2017 3 to 10 years in the federal public service 26 36 15 14 8 0 0 62 22 1339
2017 11 to 20 years in the federal public service 21 39 17 15 8 0 0 60 23 1703
2017 More than 20 years in the federal public service 26 37 16 12 9 0 0 63 21 774
2014 Less than 3 years in the federal public service 41 36 12 8 3 0 0 77 11 163
2014 3 to 10 years in the federal public service 22 38 17 14 9 0 0 60 23 1601
2014 11 to 20 years in the federal public service 18 39 17 16 9 0 0 58 25 1402
2014 More than 20 years in the federal public service 18 38 18 17 9 0 0 57 25 861

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 40 12 12 3 1 0 73 15 449
2017 3 to 10 years in the federal public service 26 44 13 12 5 0 0 70 17 1339
2017 11 to 20 years in the federal public service 23 45 15 12 5 0 0 68 17 1704
2017 More than 20 years in the federal public service 29 44 13 9 5 0 0 73 14 774

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 41 7 4 3 0 1 86 7 448
2017 3 to 10 years in the federal public service 40 42 9 7 2 0 0 82 9 1340
2017 11 to 20 years in the federal public service 40 42 11 5 2 0 0 82 7 1705
2017 More than 20 years in the federal public service 43 41 8 4 4 0 0 84 8 775
2014 Less than 3 years in the federal public service 45 43 6 4 2 0 0 88 5 163
2014 3 to 10 years in the federal public service 36 43 11 6 3 0 0 79 10 1601
2014 11 to 20 years in the federal public service 36 44 10 7 3 0 0 80 10 1401
2014 More than 20 years in the federal public service 39 40 11 6 3 0 0 80 9 861

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 37 10 7 3 0 0 79 10 448
2017 3 to 10 years in the federal public service 29 38 14 11 7 0 0 68 19 1339
2017 11 to 20 years in the federal public service 25 41 15 12 7 0 0 66 19 1704
2017 More than 20 years in the federal public service 29 39 13 11 8 0 0 68 19 772

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 37 10 3 1 0 1 85 4 449
2017 3 to 10 years in the federal public service 51 36 7 4 2 0 0 87 5 1333
2017 11 to 20 years in the federal public service 52 36 7 3 1 0 0 89 4 1700
2017 More than 20 years in the federal public service 61 29 7 2 1 0 0 90 3 770
2014 Less than 3 years in the federal public service 63 31 5 2 1 0 0 93 2 163
2014 3 to 10 years in the federal public service 54 33 9 2 1 0 0 87 4 1599
2014 11 to 20 years in the federal public service 57 31 9 2 1 0 0 87 4 1400
2014 More than 20 years in the federal public service 64 25 7 2 1 0 0 90 3 860

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 37 14 8 3 0 1 75 11 447
2017 3 to 10 years in the federal public service 30 42 12 11 5 0 0 72 16 1335
2017 11 to 20 years in the federal public service 29 45 11 10 5 0 0 74 15 1699
2017 More than 20 years in the federal public service 34 42 11 9 5 0 0 76 13 769
2014 Less than 3 years in the federal public service 27 41 19 9 4 1 0 68 13 163
2014 3 to 10 years in the federal public service 21 43 13 14 7 0 0 65 22 1600
2014 11 to 20 years in the federal public service 22 43 13 14 7 0 0 66 21 1403
2014 More than 20 years in the federal public service 26 44 13 12 5 0 0 70 17 862

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 35 12 8 4 0 1 75 13 449
2017 3 to 10 years in the federal public service 33 38 13 11 5 0 0 70 16 1335
2017 11 to 20 years in the federal public service 31 38 15 11 6 0 0 69 16 1699
2017 More than 20 years in the federal public service 34 36 15 10 5 0 0 70 15 770
2014 Less than 3 years in the federal public service 34 34 15 12 4 1 0 69 17 163
2014 3 to 10 years in the federal public service 27 38 16 13 6 0 0 65 19 1600
2014 11 to 20 years in the federal public service 26 39 14 14 7 0 0 65 21 1401
2014 More than 20 years in the federal public service 29 39 17 10 5 0 0 68 15 862

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 35 13 5 2 1 1 79 8 449
2017 3 to 10 years in the federal public service 30 39 15 10 5 0 0 70 15 1335
2017 11 to 20 years in the federal public service 27 40 16 12 4 0 0 68 16 1700
2017 More than 20 years in the federal public service 31 38 16 10 4 0 1 69 15 770
2014 Less than 3 years in the federal public service 43 32 14 5 5 1 1 76 10 163
2014 3 to 10 years in the federal public service 28 41 16 10 5 0 1 69 15 1598
2014 11 to 20 years in the federal public service 26 38 17 13 5 0 0 64 18 1401
2014 More than 20 years in the federal public service 29 40 16 10 3 0 1 70 14 862

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 34 8 5 2 0 0 85 7 449
2017 3 to 10 years in the federal public service 42 41 8 5 3 0 0 83 9 1335
2017 11 to 20 years in the federal public service 39 42 11 6 2 0 0 81 8 1702
2017 More than 20 years in the federal public service 47 38 8 4 3 0 0 85 7 764
2014 Less than 3 years in the federal public service 46 40 10 3 1 0 0 86 4 163
2014 3 to 10 years in the federal public service 35 42 12 7 3 0 0 78 10 1599
2014 11 to 20 years in the federal public service 37 41 13 5 3 0 0 78 8 1401
2014 More than 20 years in the federal public service 42 41 9 6 2 0 0 83 8 861

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 35 12 5 3 0 1 81 7 449
2017 3 to 10 years in the federal public service 24 38 21 11 6 0 0 62 17 1341
2017 11 to 20 years in the federal public service 19 34 20 15 10 0 1 54 26 1705
2017 More than 20 years in the federal public service 22 33 20 14 10 0 1 55 25 774
2014 Less than 3 years in the federal public service 42 38 15 2 3 1 0 81 5 163
2014 3 to 10 years in the federal public service 25 36 20 11 7 0 1 62 18 1600
2014 11 to 20 years in the federal public service 18 34 22 13 12 0 0 53 25 1403
2014 More than 20 years in the federal public service 22 29 22 14 12 0 1 51 26 862

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 17 32 24 13 2 5 40 26 449
2017 3 to 10 years in the federal public service 9 25 38 18 7 0 3 25 35 1333
2017 11 to 20 years in the federal public service 12 29 37 15 4 1 1 20 43 1695
2017 More than 20 years in the federal public service 8 29 42 13 5 0 3 18 39 766
2014 Less than 3 years in the federal public service 5 25 37 20 10 1 2 31 31 161
2014 3 to 10 years in the federal public service 14 29 34 15 6 0 2 21 44 1598
2014 11 to 20 years in the federal public service 16 33 34 13 3 0 1 16 50 1399
2014 More than 20 years in the federal public service 12 34 36 12 4 0 2 16 46 860

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 14 22 26 22 6 4 54 22 446
2017 3 to 10 years in the federal public service 12 21 30 22 10 2 4 34 34 1334
2017 11 to 20 years in the federal public service 12 23 34 19 7 2 2 27 37 1694
2017 More than 20 years in the federal public service 9 23 37 20 6 2 4 28 33 765
2014 Less than 3 years in the federal public service 11 19 22 23 15 4 5 42 34 162
2014 3 to 10 years in the federal public service 18 27 28 17 7 2 2 24 47 1599
2014 11 to 20 years in the federal public service 21 31 28 14 5 1 1 19 53 1401
2014 More than 20 years in the federal public service 17 33 30 13 4 1 2 18 52 861

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 22 26 18 10 4 2 30 42 448
2017 3 to 10 years in the federal public service 21 28 30 12 5 1 3 18 51 1336
2017 11 to 20 years in the federal public service 26 29 28 11 4 1 2 15 56 1701
2017 More than 20 years in the federal public service 23 29 28 12 4 1 3 16 54 767
2014 Less than 3 years in the federal public service 22 26 27 15 9 1 1 24 48 162
2014 3 to 10 years in the federal public service 28 30 26 10 4 1 2 14 59 1599
2014 11 to 20 years in the federal public service 31 31 23 11 3 1 1 14 63 1399
2014 More than 20 years in the federal public service 28 31 24 12 2 1 2 15 61 859

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 14 27 30 19 3 2 51 20 446
2017 3 to 10 years in the federal public service 12 24 38 18 6 1 2 25 36 1336
2017 11 to 20 years in the federal public service 17 31 34 13 4 1 1 17 48 1695
2017 More than 20 years in the federal public service 15 30 35 14 5 0 2 19 46 766
2014 Less than 3 years in the federal public service 6 13 31 29 18 2 2 49 19 161
2014 3 to 10 years in the federal public service 14 26 34 18 6 1 1 24 41 1596
2014 11 to 20 years in the federal public service 16 31 35 15 2 1 1 17 47 1397
2014 More than 20 years in the federal public service 15 30 37 13 3 0 2 16 46 857

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 13 20 24 21 8 5 52 25 447
2017 3 to 10 years in the federal public service 23 26 28 13 6 1 3 19 51 1337
2017 11 to 20 years in the federal public service 29 32 25 8 3 1 1 12 62 1702
2017 More than 20 years in the federal public service 26 31 26 8 4 1 4 12 60 769
2014 Less than 3 years in the federal public service 15 21 22 18 17 2 5 38 38 161
2014 3 to 10 years in the federal public service 26 30 24 13 5 0 3 18 57 1601
2014 11 to 20 years in the federal public service 30 32 25 7 3 1 2 11 64 1402
2014 More than 20 years in the federal public service 28 31 25 10 3 0 2 13 61 861

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 18 24 18 16 8 5 39 33 449
2017 3 to 10 years in the federal public service 17 24 29 16 8 1 5 25 43 1336
2017 11 to 20 years in the federal public service 16 26 32 17 5 1 3 23 44 1696
2017 More than 20 years in the federal public service 14 27 30 19 6 1 4 26 43 764
2014 Less than 3 years in the federal public service 12 21 28 16 11 6 7 31 38 161
2014 3 to 10 years in the federal public service 16 23 30 18 8 1 3 28 41 1598
2014 11 to 20 years in the federal public service 16 24 33 17 6 1 3 24 41 1401
2014 More than 20 years in the federal public service 15 24 31 19 6 1 5 26 41 859

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 19 29 20 12 4 3 35 34 449
2017 3 to 10 years in the federal public service 18 25 33 13 5 1 3 20 46 1339
2017 11 to 20 years in the federal public service 24 31 30 9 4 1 2 13 56 1701
2017 More than 20 years in the federal public service 24 31 29 9 4 0 3 13 57 768
2014 Less than 3 years in the federal public service 15 24 27 16 8 6 3 27 43 162
2014 3 to 10 years in the federal public service 22 28 30 12 5 1 2 17 51 1598
2014 11 to 20 years in the federal public service 26 31 29 9 3 1 2 13 58 1398
2014 More than 20 years in the federal public service 29 29 29 7 3 1 3 10 60 861
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 21 6 5 2 1 1 87 7 447
2017 3 to 10 years in the federal public service 63 22 5 6 2 0 1 86 9 1338
2017 11 to 20 years in the federal public service 59 23 6 7 3 0 1 84 10 1705
2017 More than 20 years in the federal public service 62 21 6 6 3 0 1 85 9 775
2014 Less than 3 years in the federal public service 72 17 5 4 1 0 0 90 6 163
2014 3 to 10 years in the federal public service 63 22 5 6 3 0 1 85 9 1600
2014 11 to 20 years in the federal public service 63 21 6 6 3 0 1 84 9 1403
2014 More than 20 years in the federal public service 66 19 5 6 2 0 2 87 8 862

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 25 10 9 3 10 13 72 16 448
2017 3 to 10 years in the federal public service 24 32 14 11 7 6 5 64 20 1339
2017 11 to 20 years in the federal public service 22 36 15 11 7 4 5 63 20 1706
2017 More than 20 years in the federal public service 27 35 16 8 7 3 3 67 16 775
2014 Less than 3 years in the federal public service 39 23 10 8 4 5 12 74 14 163
2014 3 to 10 years in the federal public service 29 31 14 10 7 5 5 66 18 1601
2014 11 to 20 years in the federal public service 29 33 15 8 6 5 4 68 16 1402
2014 More than 20 years in the federal public service 36 32 14 8 5 2 3 72 14 862

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 27 7 10 3 2 1 80 13 448
2017 3 to 10 years in the federal public service 40 34 9 9 7 1 0 75 16 1336
2017 11 to 20 years in the federal public service 42 33 10 9 5 1 0 76 14 1704
2017 More than 20 years in the federal public service 45 34 9 6 5 1 0 80 11 774
2014 Less than 3 years in the federal public service 50 29 8 8 5 1 0 79 13 163
2014 3 to 10 years in the federal public service 41 32 9 10 6 1 0 74 17 1600
2014 11 to 20 years in the federal public service 44 31 10 9 5 1 0 77 13 1401
2014 More than 20 years in the federal public service 48 32 8 8 4 0 0 80 12 862

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 33 9 8 3 5 1 80 11 447
2017 3 to 10 years in the federal public service 30 37 12 12 6 1 1 69 19 1336
2017 11 to 20 years in the federal public service 30 41 11 11 6 1 0 72 17 1702
2017 More than 20 years in the federal public service 33 39 11 9 6 1 1 73 15 773
2014 Less than 3 years in the federal public service 45 38 3 8 4 1 1 85 12 163
2014 3 to 10 years in the federal public service 29 43 12 10 4 1 1 74 14 1601
2014 11 to 20 years in the federal public service 30 45 10 10 4 1 1 77 14 1402
2014 More than 20 years in the federal public service 33 44 9 8 4 1 1 78 13 861

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 24 9 6 3 21 3 76 12 449
2017 3 to 10 years in the federal public service 26 32 13 12 7 9 1 64 21 1340
2017 11 to 20 years in the federal public service 27 33 14 11 8 7 1 65 20 1703
2017 More than 20 years in the federal public service 32 32 15 9 6 6 1 69 16 774
2014 Less than 3 years in the federal public service 34 28 11 8 7 10 3 70 17 163
2014 3 to 10 years in the federal public service 26 31 14 12 8 8 1 62 23 1598
2014 11 to 20 years in the federal public service 30 30 14 12 6 7 2 66 19 1401
2014 More than 20 years in the federal public service 35 31 12 9 6 5 2 71 16 862

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 18 15 9 4 33 6 53 22 448
2017 3 to 10 years in the federal public service 11 21 17 19 13 16 4 40 39 1339
2017 11 to 20 years in the federal public service 9 25 20 19 12 11 4 40 37 1699
2017 More than 20 years in the federal public service 15 31 19 16 9 8 2 51 28 775
2014 Less than 3 years in the federal public service 15 12 19 9 9 29 7 42 29 163
2014 3 to 10 years in the federal public service 9 17 21 20 14 17 3 33 42 1601
2014 11 to 20 years in the federal public service 10 27 20 17 11 11 3 43 33 1403
2014 More than 20 years in the federal public service 14 31 19 15 9 8 4 51 27 860

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 27 6 5 1 0 0 89 6 449
2017 3 to 10 years in the federal public service 45 40 6 6 2 1 0 86 8 1339
2017 11 to 20 years in the federal public service 43 41 7 6 3 0 0 84 9 1699
2017 More than 20 years in the federal public service 48 38 6 5 2 0 0 87 8 769
2014 Less than 3 years in the federal public service 66 24 5 4 1 0 0 90 5 163
2014 3 to 10 years in the federal public service 43 42 7 6 2 0 0 85 8 1600
2014 11 to 20 years in the federal public service 45 41 6 5 2 0 0 86 8 1400
2014 More than 20 years in the federal public service 49 37 6 5 2 0 0 87 7 862
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 35 8 9 3 1 1 80 12 449
2017 3 to 10 years in the federal public service 35 38 11 9 5 1 1 74 15 1340
2017 11 to 20 years in the federal public service 29 40 12 11 6 1 1 71 17 1707
2017 More than 20 years in the federal public service 30 36 14 11 7 1 1 68 19 774
2014 Less than 3 years in the federal public service 50 32 7 7 4 0 0 82 11 163
2014 3 to 10 years in the federal public service 32 38 12 11 5 1 1 71 16 1601
2014 11 to 20 years in the federal public service 29 39 14 11 6 1 1 69 17 1402
2014 More than 20 years in the federal public service 27 41 14 10 6 1 1 68 17 860

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 31 6 4 4 2 1 86 7 448
2017 3 to 10 years in the federal public service 42 34 10 5 5 3 1 80 10 1340
2017 11 to 20 years in the federal public service 39 34 13 7 5 3 1 75 11 1705
2017 More than 20 years in the federal public service 39 34 14 5 5 2 1 75 11 774
2014 Less than 3 years in the federal public service 55 26 11 4 4 1 0 81 8 163
2014 3 to 10 years in the federal public service 40 32 11 8 5 3 1 75 13 1601
2014 11 to 20 years in the federal public service 38 34 13 7 4 3 1 75 12 1402
2014 More than 20 years in the federal public service 36 34 16 7 5 2 1 72 12 860

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 31 8 7 4 1 1 81 11 449
2017 3 to 10 years in the federal public service 42 36 9 7 5 1 0 79 12 1340
2017 11 to 20 years in the federal public service 36 38 12 9 4 1 0 75 13 1707
2017 More than 20 years in the federal public service 36 36 10 9 7 1 0 73 17 773
2014 Less than 3 years in the federal public service 51 31 5 7 4 1 0 83 11 163
2014 3 to 10 years in the federal public service 37 35 11 11 4 1 0 74 15 1601
2014 11 to 20 years in the federal public service 35 38 12 8 5 1 0 74 14 1403
2014 More than 20 years in the federal public service 34 37 12 10 6 1 0 73 15 860

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 80 15 2 2 1 0 1 96 2 447
2017 3 to 10 years in the federal public service 76 16 3 2 1 0 1 93 3 1340
2017 11 to 20 years in the federal public service 73 18 4 4 1 0 0 91 5 1699
2017 More than 20 years in the federal public service 72 18 5 3 2 0 1 90 5 772
2014 Less than 3 years in the federal public service 84 8 3 2 2 0 2 93 3 162
2014 3 to 10 years in the federal public service 73 17 4 3 2 0 1 91 5 1600
2014 11 to 20 years in the federal public service 73 17 4 4 2 0 1 90 6 1402
2014 More than 20 years in the federal public service 74 16 4 3 2 0 1 91 5 860

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 18 10 9 2 10 8 75 14 447
2017 3 to 10 years in the federal public service 36 27 11 8 7 6 6 71 17 1340
2017 11 to 20 years in the federal public service 34 29 10 8 6 6 7 72 16 1704
2017 More than 20 years in the federal public service 33 26 11 6 5 5 13 72 14 773
2014 Less than 3 years in the federal public service 42 27 7 3 6 6 9 81 10 163
2014 3 to 10 years in the federal public service 34 26 12 7 6 6 9 70 15 1601
2014 11 to 20 years in the federal public service 34 26 10 8 5 7 9 72 16 1402
2014 More than 20 years in the federal public service 32 27 12 5 6 6 13 72 13 860

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 27 7 5 4 1 0 84 9 449
2017 3 to 10 years in the federal public service 52 27 8 6 5 2 0 80 11 1339
2017 11 to 20 years in the federal public service 47 31 10 6 5 1 0 79 11 1703
2017 More than 20 years in the federal public service 47 32 9 5 5 1 1 80 11 774

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 20 9 2 3 3 0 85 5 448
2017 3 to 10 years in the federal public service 54 25 10 4 5 2 1 81 9 1340
2017 11 to 20 years in the federal public service 50 29 10 5 5 2 0 80 10 1706
2017 More than 20 years in the federal public service 44 32 12 4 5 2 1 78 10 773

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 25 9 6 3 0 0 81 10 448
2017 3 to 10 years in the federal public service 47 29 9 8 6 1 0 76 14 1337
2017 11 to 20 years in the federal public service 43 30 12 8 6 1 0 73 14 1703
2017 More than 20 years in the federal public service 41 32 13 6 6 1 1 74 12 771
2014 Less than 3 years in the federal public service 52 26 12 6 3 1 0 79 9 162
2014 3 to 10 years in the federal public service 40 33 13 8 4 1 1 74 13 1601
2014 11 to 20 years in the federal public service 38 33 13 9 5 1 1 73 14 1402
2014 More than 20 years in the federal public service 40 33 12 8 5 1 0 74 14 857
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 31 11 12 0 0 9 74 14 21
2017 3 to 10 years in the federal public service 17 35 22 11 4 4 7 59 16 313
2017 11 to 20 years in the federal public service 17 38 15 13 5 4 7 62 21 841
2017 More than 20 years in the federal public service 21 40 15 13 4 2 5 66 18 441
2014 3 to 10 years in the federal public service 15 36 22 11 4 5 8 58 17 360
2014 11 to 20 years in the federal public service 20 38 14 11 5 4 8 66 18 688
2014 More than 20 years in the federal public service 26 37 15 10 4 2 8 69 15 472

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 30 7 4 1 10 1 86 6 449
2017 3 to 10 years in the federal public service 23 36 16 10 6 8 0 64 18 1339
2017 11 to 20 years in the federal public service 19 37 20 12 7 5 0 59 20 1699
2017 More than 20 years in the federal public service 26 35 17 12 5 5 0 64 18 775
2014 Less than 3 years in the federal public service 36 38 14 4 2 6 0 79 6 163
2014 3 to 10 years in the federal public service 20 35 20 10 6 8 0 61 18 1598
2014 11 to 20 years in the federal public service 18 36 22 10 6 7 0 58 17 1403
2014 More than 20 years in the federal public service 20 35 19 12 7 7 0 59 20 861

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 31 11 7 1 5 1 79 9 449
2017 3 to 10 years in the federal public service 20 36 19 13 9 3 0 58 22 1341
2017 11 to 20 years in the federal public service 15 36 23 16 9 2 0 52 25 1702
2017 More than 20 years in the federal public service 19 35 23 11 9 1 1 56 21 774
2014 Less than 3 years in the federal public service 38 32 15 6 4 3 1 73 11 163
2014 3 to 10 years in the federal public service 16 31 22 17 11 3 0 48 29 1599
2014 11 to 20 years in the federal public service 13 33 24 18 11 2 0 46 29 1403
2014 More than 20 years in the federal public service 15 34 21 18 9 3 0 50 28 860

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 30 12 10 4 11 1 71 16 448
2017 3 to 10 years in the federal public service 13 29 22 20 10 5 0 45 32 1340
2017 11 to 20 years in the federal public service 9 29 26 21 11 4 0 39 34 1700
2017 More than 20 years in the federal public service 10 33 25 19 9 4 1 44 30 773
2014 Less than 3 years in the federal public service 24 35 15 12 6 7 2 64 20 163
2014 3 to 10 years in the federal public service 10 26 23 22 15 4 0 37 38 1599
2014 11 to 20 years in the federal public service 7 26 25 24 15 4 0 34 41 1401
2014 More than 20 years in the federal public service 7 26 27 22 14 4 0 35 37 861

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 25 14 11 6 12 1 63 20 448
2017 3 to 10 years in the federal public service 14 26 18 19 16 6 0 43 38 1339
2017 11 to 20 years in the federal public service 10 26 22 20 18 5 0 38 39 1702
2017 More than 20 years in the federal public service 13 32 22 15 13 6 0 47 30 774
2014 Less than 3 years in the federal public service 23 25 17 15 8 13 0 54 26 163
2014 3 to 10 years in the federal public service 9 22 20 22 19 6 0 34 44 1599
2014 11 to 20 years in the federal public service 8 21 23 23 18 5 0 31 44 1403
2014 More than 20 years in the federal public service 9 26 23 21 16 6 0 37 39 861

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 33 12 12 5 7 1 69 18 449
2017 3 to 10 years in the federal public service 12 32 19 21 13 3 0 45 35 1339
2017 11 to 20 years in the federal public service 9 31 22 23 13 2 0 42 36 1700
2017 More than 20 years in the federal public service 11 36 22 18 10 2 0 48 29 774
2014 Less than 3 years in the federal public service 22 34 13 16 12 3 1 58 29 163
2014 3 to 10 years in the federal public service 9 27 18 27 17 2 0 36 45 1599
2014 11 to 20 years in the federal public service 7 29 21 25 17 1 0 36 42 1401
2014 More than 20 years in the federal public service 8 30 23 25 13 2 0 38 39 860
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 43 10 6 3 2 1 81 9 445
2017 3 to 10 years in the federal public service 19 46 19 11 5 1 0 66 16 1337
2017 11 to 20 years in the federal public service 15 45 21 13 5 1 0 61 19 1703
2017 More than 20 years in the federal public service 17 48 17 12 5 1 0 66 17 773
2014 Less than 3 years in the federal public service 27 43 14 9 4 2 0 72 14 162
2014 3 to 10 years in the federal public service 14 38 22 16 8 1 0 53 25 1600
2014 11 to 20 years in the federal public service 11 39 21 19 8 1 0 51 28 1403
2014 More than 20 years in the federal public service 13 40 21 15 9 1 0 54 25 860

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 37 9 3 2 4 1 86 5 447
2017 3 to 10 years in the federal public service 34 45 13 4 2 3 0 81 6 1338
2017 11 to 20 years in the federal public service 34 46 12 4 1 3 0 82 5 1698
2017 More than 20 years in the federal public service 39 41 13 2 2 2 1 83 4 773
2014 Less than 3 years in the federal public service 43 37 9 4 1 4 1 85 6 163
2014 3 to 10 years in the federal public service 35 43 12 4 2 4 0 81 6 1599
2014 11 to 20 years in the federal public service 37 45 10 4 1 2 0 84 6 1403
2014 More than 20 years in the federal public service 41 39 12 4 1 2 1 82 5 861

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 26 12 13 6 7 2 66 22 448
2017 3 to 10 years in the federal public service 28 41 10 11 5 4 1 73 17 1339
2017 11 to 20 years in the federal public service 33 40 11 8 5 2 1 75 13 1701
2017 More than 20 years in the federal public service 43 37 8 7 4 1 1 81 11 773
2014 Less than 3 years in the federal public service 30 25 14 13 9 5 3 60 24 162
2014 3 to 10 years in the federal public service 33 37 12 10 4 3 1 73 15 1601
2014 11 to 20 years in the federal public service 37 39 10 8 3 2 1 78 11 1403
2014 More than 20 years in the federal public service 43 36 9 7 3 2 1 81 10 862

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 25 22 13 6 11 2 53 22 447
2017 3 to 10 years in the federal public service 20 30 21 14 8 6 2 53 23 1338
2017 11 to 20 years in the federal public service 21 37 19 12 6 4 1 61 19 1703
2017 More than 20 years in the federal public service 30 34 19 9 4 3 1 66 14 771
2014 Less than 3 years in the federal public service 19 26 22 12 8 11 2 52 23 163
2014 3 to 10 years in the federal public service 20 32 23 12 6 5 2 57 19 1600
2014 11 to 20 years in the federal public service 24 34 18 13 5 4 2 61 20 1403
2014 More than 20 years in the federal public service 25 37 17 10 5 4 1 66 16 861

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 16 14 11 7 24 7 53 26 447
2017 3 to 10 years in the federal public service 11 19 19 16 18 12 4 36 41 1338
2017 11 to 20 years in the federal public service 10 20 18 17 21 10 4 35 45 1698
2017 More than 20 years in the federal public service 15 24 16 14 17 8 6 45 36 772
2014 Less than 3 years in the federal public service 15 19 13 13 7 23 9 51 29 163
2014 3 to 10 years in the federal public service 10 19 20 19 19 12 2 34 44 1601
2014 11 to 20 years in the federal public service 9 22 19 19 18 9 3 35 43 1403
2014 More than 20 years in the federal public service 16 22 16 20 14 7 4 43 38 860

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 25 8 6 1 2 4 85 7 448
2017 3 to 10 years in the federal public service 50 30 8 7 2 1 1 82 10 1340
2017 11 to 20 years in the federal public service 44 33 10 8 4 0 1 78 12 1704
2017 More than 20 years in the federal public service 48 31 9 8 3 1 1 80 11 773
2014 Less than 3 years in the federal public service 59 25 7 4 2 1 3 87 5 163
2014 3 to 10 years in the federal public service 47 31 10 8 3 1 1 79 11 1600
2014 11 to 20 years in the federal public service 45 34 11 7 2 1 1 80 10 1403
2014 More than 20 years in the federal public service 46 31 12 7 2 1 1 78 10 862

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 20 4 3 1 5 3 92 4 447
2017 3 to 10 years in the federal public service 59 27 6 3 1 1 1 88 5 1337
2017 11 to 20 years in the federal public service 53 30 7 4 2 2 1 87 6 1700
2017 More than 20 years in the federal public service 57 28 7 4 1 1 2 88 5 772
2014 Less than 3 years in the federal public service 64 21 3 2 1 4 4 94 3 163
2014 3 to 10 years in the federal public service 58 28 5 4 1 3 1 89 5 1599
2014 11 to 20 years in the federal public service 56 29 7 4 1 2 2 88 5 1402
2014 More than 20 years in the federal public service 57 28 7 3 1 2 2 89 4 862

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 30 12 12 8 6 1 65 21 449
2017 3 to 10 years in the federal public service 16 29 15 18 20 2 0 45 39 1339
2017 11 to 20 years in the federal public service 12 27 17 22 21 1 0 39 44 1703
2017 More than 20 years in the federal public service 13 33 20 20 13 2 0 46 34 772
2014 Less than 3 years in the federal public service 26 25 18 10 10 9 3 58 22 163
2014 3 to 10 years in the federal public service 13 30 19 19 17 2 0 44 37 1601
2014 11 to 20 years in the federal public service 10 28 20 23 18 2 0 38 42 1403
2014 More than 20 years in the federal public service 12 31 20 23 13 2 0 43 37 862

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 26 10 14 17 5 7 54 35 448
2017 3 to 10 years in the federal public service 13 21 13 18 33 2 1 35 52 1339
2017 11 to 20 years in the federal public service 9 21 12 21 35 1 1 31 57 1701
2017 More than 20 years in the federal public service 11 23 15 20 26 1 4 36 48 773
2014 Less than 3 years in the federal public service 17 21 11 18 21 6 7 43 44 163
2014 3 to 10 years in the federal public service 12 21 14 22 29 1 1 34 52 1601
2014 11 to 20 years in the federal public service 9 23 14 23 27 2 1 34 51 1403
2014 More than 20 years in the federal public service 10 23 16 23 25 1 2 34 49 860

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 35 21 8 5 6 2 63 14 446
2017 3 to 10 years in the federal public service 14 34 25 14 8 5 0 50 23 1340
2017 11 to 20 years in the federal public service 11 38 27 15 6 3 0 50 22 1699
2017 More than 20 years in the federal public service 14 40 26 11 5 4 0 56 17 773

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 32 10 4 2 7 1 82 7 447
2017 3 to 10 years in the federal public service 29 38 18 6 3 5 1 71 10 1338
2017 11 to 20 years in the federal public service 28 42 17 5 4 4 0 73 10 1701
2017 More than 20 years in the federal public service 33 41 17 3 2 4 1 77 5 775
2014 Less than 3 years in the federal public service 51 25 9 6 0 8 0 83 7 163
2014 3 to 10 years in the federal public service 38 36 14 5 2 6 0 79 7 1601
2014 11 to 20 years in the federal public service 34 41 14 5 2 4 0 78 7 1401
2014 More than 20 years in the federal public service 37 41 14 3 1 5 0 82 4 859

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 39 8 5 1 2 1 86 6 449
2017 3 to 10 years in the federal public service 30 43 14 8 4 2 0 74 12 1341
2017 11 to 20 years in the federal public service 26 46 13 10 4 1 0 73 13 1698
2017 More than 20 years in the federal public service 30 43 15 7 2 1 0 75 9 773
2014 Less than 3 years in the federal public service 45 39 8 5 1 2 1 86 6 163
2014 3 to 10 years in the federal public service 35 38 15 7 3 2 0 74 10 1600
2014 11 to 20 years in the federal public service 29 43 15 8 3 2 0 74 11 1403
2014 More than 20 years in the federal public service 34 45 12 5 2 3 0 81 7 861

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 29 7 5 1 0 0 87 6 449
2017 3 to 10 years in the federal public service 34 42 11 8 5 0 0 76 13 1338
2017 11 to 20 years in the federal public service 29 46 14 7 4 0 0 75 12 1699
2017 More than 20 years in the federal public service 35 41 13 7 3 0 0 77 10 775
2014 Less than 3 years in the federal public service 59 31 3 6 2 0 0 90 7 163
2014 3 to 10 years in the federal public service 35 40 13 8 4 0 0 75 12 1600
2014 11 to 20 years in the federal public service 27 44 15 9 5 0 0 71 13 1402
2014 More than 20 years in the federal public service 33 43 14 6 4 0 0 76 10 861

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 31 12 8 2 1 0 78 10 447
2017 3 to 10 years in the federal public service 26 34 22 11 7 1 0 60 18 1340
2017 11 to 20 years in the federal public service 22 34 23 14 6 1 0 56 20 1699
2017 More than 20 years in the federal public service 27 35 21 11 5 1 0 62 17 771
2014 Less than 3 years in the federal public service 42 35 14 5 2 1 0 78 8 163
2014 3 to 10 years in the federal public service 22 38 19 14 6 1 0 60 20 1600
2014 11 to 20 years in the federal public service 17 37 23 15 7 1 0 54 23 1400
2014 More than 20 years in the federal public service 17 40 21 15 6 1 0 57 22 861

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 35 10 8 3 0 0 80 10 448
2017 3 to 10 years in the federal public service 25 39 18 11 7 0 0 64 18 1340
2017 11 to 20 years in the federal public service 20 38 21 13 6 0 0 59 20 1703
2017 More than 20 years in the federal public service 27 40 17 11 5 0 1 67 16 772
2014 Less than 3 years in the federal public service 42 33 14 9 3 0 0 75 12 163
2014 3 to 10 years in the federal public service 21 39 19 14 7 0 0 59 22 1600
2014 11 to 20 years in the federal public service 17 37 21 17 7 0 0 54 24 1402
2014 More than 20 years in the federal public service 18 39 20 15 8 0 0 57 23 861

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 22 13 7 4 5 3 73 12 449
2017 3 to 10 years in the federal public service 34 33 13 9 7 2 1 70 17 1339
2017 11 to 20 years in the federal public service 30 33 16 10 6 3 1 66 17 1701
2017 More than 20 years in the federal public service 34 31 16 7 6 3 2 69 14 767
2014 Less than 3 years in the federal public service 49 27 10 7 3 2 2 79 10 163
2014 3 to 10 years in the federal public service 33 30 16 11 7 3 1 65 18 1600
2014 11 to 20 years in the federal public service 28 30 18 12 7 4 1 61 20 1401
2014 More than 20 years in the federal public service 31 29 17 11 7 3 1 63 19 859
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 27 37 448
2017 3 to 10 years in the federal public service 35 36 29 1340
2017 11 to 20 years in the federal public service 37 36 27 1707
2017 More than 20 years in the federal public service 39 39 22 774
2014 Less than 3 years in the federal public service 39 25 36 163
2014 3 to 10 years in the federal public service 39 31 31 1601
2014 11 to 20 years in the federal public service 35 34 31 1402
2014 More than 20 years in the federal public service 39 36 24 862

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 1 31 11 4 50 3 156
2017 3 to 10 years in the federal public service 1 55 26 8 5 6 465
2017 11 to 20 years in the federal public service 6 51 25 7 2 10 630
2017 More than 20 years in the federal public service 40 37 12 4 2 5 306
2014 Less than 3 years in the federal public service 0 39 11 12 9999 38 63
2014 3 to 10 years in the federal public service 1 58 22 12 9999 7 617
2014 11 to 20 years in the federal public service 4 60 22 8 9999 6 496
2014 More than 20 years in the federal public service 36 40 13 7 9999 4 343
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 91 448
2017 3 to 10 years in the federal public service 19 81 1337
2017 11 to 20 years in the federal public service 19 81 1704
2017 More than 20 years in the federal public service 16 84 770
2014 Less than 3 years in the federal public service 12 88 162
2014 3 to 10 years in the federal public service 19 81 1598
2014 11 to 20 years in the federal public service 19 81 1400
2014 More than 20 years in the federal public service 16 84 857

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 38
2017 3 to 10 years in the federal public service 39 251
2017 11 to 20 years in the federal public service 43 321
2017 More than 20 years in the federal public service 33 120
2014 Less than 3 years in the federal public service 55 19
2014 3 to 10 years in the federal public service 47 295
2014 11 to 20 years in the federal public service 39 260
2014 More than 20 years in the federal public service 30 136

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 38
2017 3 to 10 years in the federal public service 71 251
2017 11 to 20 years in the federal public service 66 321
2017 More than 20 years in the federal public service 75 120
2014 Less than 3 years in the federal public service 69 19
2014 3 to 10 years in the federal public service 65 295
2014 11 to 20 years in the federal public service 69 260
2014 More than 20 years in the federal public service 75 136

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 38
2017 3 to 10 years in the federal public service 4 251
2017 11 to 20 years in the federal public service 10 321
2017 More than 20 years in the federal public service 13 120
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 6 295
2014 11 to 20 years in the federal public service 7 260
2014 More than 20 years in the federal public service 8 136

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 38
2017 11 to 20 years in the federal public service 0 321
2017 More than 20 years in the federal public service 0 120
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 295
2014 11 to 20 years in the federal public service 0 260
2014 More than 20 years in the federal public service 0 136

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 251
2017 11 to 20 years in the federal public service 4 321
2014 Less than 3 years in the federal public service 0 19
2014 11 to 20 years in the federal public service 4 260
2014 More than 20 years in the federal public service 4 136

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 251
2017 11 to 20 years in the federal public service 6 321
2014 3 to 10 years in the federal public service 5 295
2014 11 to 20 years in the federal public service 5 260
2014 More than 20 years in the federal public service 4 136

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 3 251
2017 11 to 20 years in the federal public service 2 321
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 3 295
2014 11 to 20 years in the federal public service 4 260
2014 More than 20 years in the federal public service 6 136

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 40
2017 3 to 10 years in the federal public service 44 252
2017 11 to 20 years in the federal public service 46 320
2017 More than 20 years in the federal public service 42 120
2014 3 to 10 years in the federal public service 40 296
2014 11 to 20 years in the federal public service 46 260
2014 More than 20 years in the federal public service 45 136

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 40
2017 3 to 10 years in the federal public service 39 252
2017 11 to 20 years in the federal public service 44 320
2017 More than 20 years in the federal public service 46 120
2014 Less than 3 years in the federal public service 32 19
2014 3 to 10 years in the federal public service 41 296
2014 11 to 20 years in the federal public service 46 260
2014 More than 20 years in the federal public service 43 136

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 40
2017 3 to 10 years in the federal public service 38 252
2017 11 to 20 years in the federal public service 49 320
2017 More than 20 years in the federal public service 53 120
2014 Less than 3 years in the federal public service 51 19
2014 3 to 10 years in the federal public service 42 296
2014 11 to 20 years in the federal public service 44 260
2014 More than 20 years in the federal public service 45 136

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 40
2017 3 to 10 years in the federal public service 34 252
2017 11 to 20 years in the federal public service 38 320
2017 More than 20 years in the federal public service 46 120
2014 Less than 3 years in the federal public service 45 19
2014 3 to 10 years in the federal public service 36 296
2014 11 to 20 years in the federal public service 37 260
2014 More than 20 years in the federal public service 42 136

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 40
2017 3 to 10 years in the federal public service 29 252
2017 11 to 20 years in the federal public service 36 320
2017 More than 20 years in the federal public service 34 120
2014 Less than 3 years in the federal public service 22 19
2014 3 to 10 years in the federal public service 28 296
2014 11 to 20 years in the federal public service 36 260
2014 More than 20 years in the federal public service 39 136

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 40
2017 3 to 10 years in the federal public service 53 252
2017 11 to 20 years in the federal public service 58 320
2017 More than 20 years in the federal public service 52 120
2014 Less than 3 years in the federal public service 55 19
2014 3 to 10 years in the federal public service 61 296
2014 11 to 20 years in the federal public service 53 260
2014 More than 20 years in the federal public service 49 136

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 40
2017 3 to 10 years in the federal public service 30 252
2017 11 to 20 years in the federal public service 33 320
2017 More than 20 years in the federal public service 38 120
2014 3 to 10 years in the federal public service 34 296
2014 11 to 20 years in the federal public service 33 260
2014 More than 20 years in the federal public service 41 136

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 40
2017 11 to 20 years in the federal public service 2 320
2014 Less than 3 years in the federal public service 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 40
2017 3 to 10 years in the federal public service 12 252
2017 11 to 20 years in the federal public service 5 320
2017 More than 20 years in the federal public service 5 120
2014 Less than 3 years in the federal public service 27 19
2014 3 to 10 years in the federal public service 8 296
2014 11 to 20 years in the federal public service 7 260

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 12 252
2017 11 to 20 years in the federal public service 13 320
2017 More than 20 years in the federal public service 14 120
2014 3 to 10 years in the federal public service 15 296
2014 11 to 20 years in the federal public service 9 260
2014 More than 20 years in the federal public service 12 136

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 40
2017 3 to 10 years in the federal public service 46 252
2017 11 to 20 years in the federal public service 49 320
2017 More than 20 years in the federal public service 50 120
2014 Less than 3 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 47 296
2014 11 to 20 years in the federal public service 46 260
2014 More than 20 years in the federal public service 50 136

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 40
2017 3 to 10 years in the federal public service 31 252
2017 11 to 20 years in the federal public service 30 320
2017 More than 20 years in the federal public service 31 120
2014 Less than 3 years in the federal public service 27 19
2014 3 to 10 years in the federal public service 30 296
2014 11 to 20 years in the federal public service 31 260
2014 More than 20 years in the federal public service 30 136

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 10 252
2017 11 to 20 years in the federal public service 13 320
2017 More than 20 years in the federal public service 16 120
2014 3 to 10 years in the federal public service 14 296
2014 11 to 20 years in the federal public service 9 260
2014 More than 20 years in the federal public service 12 136

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 40
2017 3 to 10 years in the federal public service 53 252
2017 11 to 20 years in the federal public service 56 320
2017 More than 20 years in the federal public service 62 120
2014 Less than 3 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 57 296
2014 11 to 20 years in the federal public service 51 260
2014 More than 20 years in the federal public service 62 136

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 40
2017 3 to 10 years in the federal public service 29 252
2017 11 to 20 years in the federal public service 31 320
2017 More than 20 years in the federal public service 37 120
2014 Less than 3 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 29 296
2014 11 to 20 years in the federal public service 28 260
2014 More than 20 years in the federal public service 32 136

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 10 252
2017 11 to 20 years in the federal public service 16 320
2017 More than 20 years in the federal public service 26 120
2014 3 to 10 years in the federal public service 14 296
2014 11 to 20 years in the federal public service 19 260
2014 More than 20 years in the federal public service 27 136

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 14 252
2017 11 to 20 years in the federal public service 16 320
2017 More than 20 years in the federal public service 22 120
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 17 296
2014 11 to 20 years in the federal public service 14 260
2014 More than 20 years in the federal public service 21 136

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 40
2017 3 to 10 years in the federal public service 9 252
2017 11 to 20 years in the federal public service 12 320
2017 More than 20 years in the federal public service 18 120
2014 3 to 10 years in the federal public service 12 296
2014 11 to 20 years in the federal public service 9 260
2014 More than 20 years in the federal public service 14 136

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 252
2017 11 to 20 years in the federal public service 5 320
2017 More than 20 years in the federal public service 11 120
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 7 296
2014 11 to 20 years in the federal public service 4 260
2014 More than 20 years in the federal public service 10 136

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 40
2017 3 to 10 years in the federal public service 10 252
2017 11 to 20 years in the federal public service 15 320
2017 More than 20 years in the federal public service 11 120
2014 Less than 3 years in the federal public service 38 19
2014 3 to 10 years in the federal public service 12 296
2014 11 to 20 years in the federal public service 19 260
2014 More than 20 years in the federal public service 14 136

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 10 252
2017 11 to 20 years in the federal public service 15 320
2017 More than 20 years in the federal public service 16 120
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 12 296
2014 11 to 20 years in the federal public service 14 260
2014 More than 20 years in the federal public service 11 136

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 40
2017 3 to 10 years in the federal public service 24 252
2017 11 to 20 years in the federal public service 23 320
2017 More than 20 years in the federal public service 14 120
2014 3 to 10 years in the federal public service 21 296
2014 11 to 20 years in the federal public service 25 260
2014 More than 20 years in the federal public service 16 136

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 236
2017 11 to 20 years in the federal public service 7 305
2017 More than 20 years in the federal public service 10 107
2014 3 to 10 years in the federal public service 9 274
2014 11 to 20 years in the federal public service 12 250
2014 More than 20 years in the federal public service 11 123

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 39
2017 3 to 10 years in the federal public service 26 236
2017 11 to 20 years in the federal public service 15 305
2017 More than 20 years in the federal public service 12 107
2014 Less than 3 years in the federal public service 25 19
2014 3 to 10 years in the federal public service 24 274
2014 11 to 20 years in the federal public service 17 250
2014 More than 20 years in the federal public service 8 123

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 39
2017 3 to 10 years in the federal public service 10 236
2017 11 to 20 years in the federal public service 8 305
2017 More than 20 years in the federal public service 9 107
2014 3 to 10 years in the federal public service 10 274
2014 11 to 20 years in the federal public service 8 250
2014 More than 20 years in the federal public service 10 123

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 39
2017 3 to 10 years in the federal public service 2 236
2017 11 to 20 years in the federal public service 9 305
2017 More than 20 years in the federal public service 5 107
2014 3 to 10 years in the federal public service 6 274
2014 11 to 20 years in the federal public service 7 250

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 12 236
2017 11 to 20 years in the federal public service 10 305
2017 More than 20 years in the federal public service 9 107
2014 Less than 3 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 12 274
2014 11 to 20 years in the federal public service 11 250
2014 More than 20 years in the federal public service 17 123

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 39
2017 3 to 10 years in the federal public service 12 236
2017 11 to 20 years in the federal public service 12 305
2017 More than 20 years in the federal public service 8 107
2014 3 to 10 years in the federal public service 12 274
2014 11 to 20 years in the federal public service 13 250
2014 More than 20 years in the federal public service 13 123

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 39
2017 3 to 10 years in the federal public service 21 236
2017 11 to 20 years in the federal public service 18 305
2017 More than 20 years in the federal public service 15 107
2014 3 to 10 years in the federal public service 14 274
2014 11 to 20 years in the federal public service 17 250
2014 More than 20 years in the federal public service 13 123

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 39
2017 3 to 10 years in the federal public service 15 236
2017 11 to 20 years in the federal public service 7 305
2017 More than 20 years in the federal public service 9 107
2014 Less than 3 years in the federal public service 34 19
2014 3 to 10 years in the federal public service 11 274
2014 11 to 20 years in the federal public service 9 250
2014 More than 20 years in the federal public service 5 123

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 236
2017 11 to 20 years in the federal public service 12 305
2017 More than 20 years in the federal public service 14 107
2014 3 to 10 years in the federal public service 11 274
2014 11 to 20 years in the federal public service 11 250
2014 More than 20 years in the federal public service 14 123

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 39
2017 3 to 10 years in the federal public service 31 236
2017 11 to 20 years in the federal public service 33 305
2017 More than 20 years in the federal public service 37 107
2014 3 to 10 years in the federal public service 26 274
2014 11 to 20 years in the federal public service 32 250
2014 More than 20 years in the federal public service 26 123

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 236
2017 11 to 20 years in the federal public service 15 305
2017 More than 20 years in the federal public service 15 107
2014 3 to 10 years in the federal public service 16 274
2014 11 to 20 years in the federal public service 12 250
2014 More than 20 years in the federal public service 12 123

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 39
2017 3 to 10 years in the federal public service 50 236
2017 11 to 20 years in the federal public service 50 305
2017 More than 20 years in the federal public service 48 107
2014 Less than 3 years in the federal public service 56 19
2014 3 to 10 years in the federal public service 46 274
2014 11 to 20 years in the federal public service 54 250
2014 More than 20 years in the federal public service 47 123

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 2 236
2014 Less than 3 years in the federal public service 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 39
2017 3 to 10 years in the federal public service 50 236
2017 11 to 20 years in the federal public service 53 305
2017 More than 20 years in the federal public service 52 107
2014 Less than 3 years in the federal public service 33 19
2014 3 to 10 years in the federal public service 50 274
2014 11 to 20 years in the federal public service 53 250
2014 More than 20 years in the federal public service 59 123

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 39
2017 3 to 10 years in the federal public service 2 236
2017 11 to 20 years in the federal public service 2 305

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 236
2017 11 to 20 years in the federal public service 12 305
2017 More than 20 years in the federal public service 22 107
2014 3 to 10 years in the federal public service 10 274
2014 11 to 20 years in the federal public service 10 250
2014 More than 20 years in the federal public service 16 123

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 22 40
2017 3 to 10 years in the federal public service 92 8 252
2017 11 to 20 years in the federal public service 94 6 320
2017 More than 20 years in the federal public service 97 3 120

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 11 10 4 1 40 20 61 14 447
2017 3 to 10 years in the federal public service 9 14 18 8 8 32 10 41 28 1338
2017 11 to 20 years in the federal public service 8 16 21 10 10 26 9 36 31 1705
2017 More than 20 years in the federal public service 15 22 20 8 10 20 6 49 24 774
2014 Less than 3 years in the federal public service 13 10 9 5 3 41 20 59 19 163
2014 3 to 10 years in the federal public service 8 14 20 7 7 33 10 39 26 1600
2014 11 to 20 years in the federal public service 8 17 22 8 8 31 6 40 26 1403
2014 More than 20 years in the federal public service 14 21 23 9 7 22 5 47 21 861

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 22 14 4 2 28 5 70 9 449
2017 3 to 10 years in the federal public service 15 26 20 9 7 19 3 54 21 1340
2017 11 to 20 years in the federal public service 14 30 23 10 8 13 2 52 22 1702
2017 More than 20 years in the federal public service 22 32 22 8 5 9 1 60 15 772
2014 Less than 3 years in the federal public service 18 19 13 6 3 33 7 62 16 163
2014 3 to 10 years in the federal public service 14 25 23 8 6 21 2 51 18 1598
2014 11 to 20 years in the federal public service 14 28 23 10 7 17 1 52 20 1403
2014 More than 20 years in the federal public service 19 32 23 7 5 11 2 59 14 860
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 21 11 16 13 8 21 44 40 447
2017 3 to 10 years in the federal public service 20 52 10 10 3 2 3 76 13 1338
2017 11 to 20 years in the federal public service 24 52 9 5 1 1 8 84 6 1705
2017 More than 20 years in the federal public service 22 44 9 3 1 1 21 85 4 774
2014 Less than 3 years in the federal public service 8 24 10 11 11 6 30 50 34 163
2014 3 to 10 years in the federal public service 18 54 13 9 2 2 2 75 11 1600
2014 11 to 20 years in the federal public service 23 52 11 4 1 1 8 83 5 1403
2014 More than 20 years in the federal public service 26 45 6 4 0 1 18 87 5 860

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 9 14 4 5 37 23 42 24 448
2017 3 to 10 years in the federal public service 7 16 22 13 10 24 7 34 34 1338
2017 11 to 20 years in the federal public service 5 19 24 11 7 23 10 36 28 1703
2017 More than 20 years in the federal public service 7 21 22 9 6 18 17 42 23 771
2014 Less than 3 years in the federal public service 6 5 15 4 6 26 38 29 29 163
2014 3 to 10 years in the federal public service 6 21 21 12 9 22 9 39 31 1601
2014 11 to 20 years in the federal public service 6 18 23 14 9 20 10 34 33 1401
2014 More than 20 years in the federal public service 7 19 24 11 7 15 17 39 27 860

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 19 10 2 1 26 18 77 6 449
2017 3 to 10 years in the federal public service 35 32 12 4 3 11 4 78 8 1341
2017 11 to 20 years in the federal public service 28 35 12 4 2 10 9 78 7 1702
2017 More than 20 years in the federal public service 25 26 13 4 2 7 22 73 9 774
2014 Less than 3 years in the federal public service 20 13 11 2 2 20 32 69 8 161
2014 3 to 10 years in the federal public service 30 36 13 6 1 11 3 77 8 1601
2014 11 to 20 years in the federal public service 28 36 13 4 2 9 8 77 7 1401
2014 More than 20 years in the federal public service 25 31 13 5 1 6 19 75 8 862

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 18 11 2 1 28 18 74 5 448
2017 3 to 10 years in the federal public service 23 33 16 6 4 14 4 67 13 1341
2017 11 to 20 years in the federal public service 19 35 16 7 3 11 8 67 13 1703
2017 More than 20 years in the federal public service 20 27 16 5 3 9 19 66 11 774
2014 Less than 3 years in the federal public service 13 15 13 3 2 22 33 61 11 163
2014 3 to 10 years in the federal public service 19 34 18 9 3 15 3 64 14 1600
2014 11 to 20 years in the federal public service 17 36 17 8 3 11 8 65 14 1402
2014 More than 20 years in the federal public service 17 31 17 6 3 8 19 65 12 859
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 96 448
2017 3 to 10 years in the federal public service 9 91 1338
2017 11 to 20 years in the federal public service 11 89 1697
2017 More than 20 years in the federal public service 8 92 771
2014 Less than 3 years in the federal public service 8 92 161
2014 3 to 10 years in the federal public service 8 92 1595
2014 11 to 20 years in the federal public service 8 92 1401
2014 More than 20 years in the federal public service 7 93 859

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 20
2017 3 to 10 years in the federal public service 33 123
2017 11 to 20 years in the federal public service 35 179
2017 More than 20 years in the federal public service 26 63
2014 3 to 10 years in the federal public service 36 124
2014 11 to 20 years in the federal public service 24 114
2014 More than 20 years in the federal public service 26 58

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 20
2017 3 to 10 years in the federal public service 89 123
2017 11 to 20 years in the federal public service 84 179
2017 More than 20 years in the federal public service 86 63
2014 Less than 3 years in the federal public service 100 12
2014 3 to 10 years in the federal public service 82 124
2014 11 to 20 years in the federal public service 83 114
2014 More than 20 years in the federal public service 75 58

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 123
2017 11 to 20 years in the federal public service 6 179
2014 Less than 3 years in the federal public service 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 20
2017 11 to 20 years in the federal public service 0 179
2017 More than 20 years in the federal public service 0 63
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 124
2014 11 to 20 years in the federal public service 0 114
2014 More than 20 years in the federal public service 0 58

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 123
2017 11 to 20 years in the federal public service 6 179
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 7 124

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 123
2017 11 to 20 years in the federal public service 6 179
2014 3 to 10 years in the federal public service 6 124
2014 11 to 20 years in the federal public service 7 114

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 123
2017 11 to 20 years in the federal public service 11 179
2017 More than 20 years in the federal public service 9 63
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 9 124
2014 11 to 20 years in the federal public service 12 114
2014 More than 20 years in the federal public service 17 58

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 18 122
2017 11 to 20 years in the federal public service 27 179
2017 More than 20 years in the federal public service 8 64
2014 3 to 10 years in the federal public service 18 125
2014 11 to 20 years in the federal public service 13 114
2014 More than 20 years in the federal public service 11 58

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 20 122
2017 11 to 20 years in the federal public service 27 179
2017 More than 20 years in the federal public service 11 64
2014 3 to 10 years in the federal public service 23 125
2014 11 to 20 years in the federal public service 18 114
2014 More than 20 years in the federal public service 10 58

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 122
2017 11 to 20 years in the federal public service 15 179
2014 3 to 10 years in the federal public service 9 125
2014 11 to 20 years in the federal public service 9 114

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 122
2017 11 to 20 years in the federal public service 9 179
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 10 125

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 21
2017 3 to 10 years in the federal public service 33 122
2017 11 to 20 years in the federal public service 19 179
2017 More than 20 years in the federal public service 29 64
2014 3 to 10 years in the federal public service 30 125
2014 11 to 20 years in the federal public service 26 114
2014 More than 20 years in the federal public service 38 58

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 21
2017 3 to 10 years in the federal public service 34 122
2017 11 to 20 years in the federal public service 39 179
2017 More than 20 years in the federal public service 25 64
2014 3 to 10 years in the federal public service 27 125
2014 11 to 20 years in the federal public service 29 114
2014 More than 20 years in the federal public service 16 58

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 11 to 20 years in the federal public service 4 179
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 4 125
2014 11 to 20 years in the federal public service 8 114

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 122
2017 11 to 20 years in the federal public service 12 179
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 11 125
2014 11 to 20 years in the federal public service 10 114

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 22 122
2017 11 to 20 years in the federal public service 24 179
2017 More than 20 years in the federal public service 11 64
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 17 125
2014 11 to 20 years in the federal public service 25 114

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 0 122

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 10 122
2017 11 to 20 years in the federal public service 13 179
2017 More than 20 years in the federal public service 20 64
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 6 125
2014 11 to 20 years in the federal public service 9 114
2014 More than 20 years in the federal public service 12 58

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 64
2014 3 to 10 years in the federal public service 0 125
2014 11 to 20 years in the federal public service 0 114
2014 More than 20 years in the federal public service 0 58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 23 122
2017 11 to 20 years in the federal public service 23 179
2017 More than 20 years in the federal public service 29 64
2014 3 to 10 years in the federal public service 31 125
2014 11 to 20 years in the federal public service 34 114
2014 More than 20 years in the federal public service 33 58

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 24 123
2017 11 to 20 years in the federal public service 29 179
2017 More than 20 years in the federal public service 38 65
2014 3 to 10 years in the federal public service 25 125
2014 11 to 20 years in the federal public service 24 113
2014 More than 20 years in the federal public service 40 58

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 123
2017 11 to 20 years in the federal public service 17 179
2017 More than 20 years in the federal public service 26 65
2014 3 to 10 years in the federal public service 15 125
2014 11 to 20 years in the federal public service 10 113
2014 More than 20 years in the federal public service 16 58

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 5 123
2017 11 to 20 years in the federal public service 13 179
2017 More than 20 years in the federal public service 18 65
2014 3 to 10 years in the federal public service 9 125
2014 11 to 20 years in the federal public service 11 113
2014 More than 20 years in the federal public service 19 58

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 12 123
2017 11 to 20 years in the federal public service 13 179
2017 More than 20 years in the federal public service 20 65
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 15 125
2014 11 to 20 years in the federal public service 14 113
2014 More than 20 years in the federal public service 23 58

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 11 to 20 years in the federal public service 6 179
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 10 125
2014 More than 20 years in the federal public service 11 58

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 5 123
2017 11 to 20 years in the federal public service 5 179
2017 More than 20 years in the federal public service 10 65
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 6 125
2014 11 to 20 years in the federal public service 6 113
2014 More than 20 years in the federal public service 0 58

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 123
2017 11 to 20 years in the federal public service 7 179
2017 More than 20 years in the federal public service 8 65
2014 3 to 10 years in the federal public service 6 125
2014 11 to 20 years in the federal public service 6 113
2014 More than 20 years in the federal public service 10 58

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 8 123
2017 11 to 20 years in the federal public service 5 179
2014 3 to 10 years in the federal public service 10 125
2014 11 to 20 years in the federal public service 7 113
2014 More than 20 years in the federal public service 8 58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 67 21
2017 3 to 10 years in the federal public service 55 123
2017 11 to 20 years in the federal public service 52 179
2017 More than 20 years in the federal public service 40 65
2014 Less than 3 years in the federal public service 65 12
2014 3 to 10 years in the federal public service 55 125
2014 11 to 20 years in the federal public service 61 113
2014 More than 20 years in the federal public service 43 58

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 117
2017 11 to 20 years in the federal public service 6 170
2014 Less than 3 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 4 118

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 21
2017 3 to 10 years in the federal public service 23 117
2017 11 to 20 years in the federal public service 13 170
2017 More than 20 years in the federal public service 9 59
2014 3 to 10 years in the federal public service 12 118
2014 11 to 20 years in the federal public service 7 106
2014 More than 20 years in the federal public service 12 58

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 117
2017 More than 20 years in the federal public service 0 59
2014 Less than 3 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 0 106

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 More than 20 years in the federal public service 0 59
2014 Less than 3 years in the federal public service 0 12
2014 More than 20 years in the federal public service 0 58

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2017 3 to 10 years in the federal public service 4 117
2017 11 to 20 years in the federal public service 4 170
2014 Less than 3 years in the federal public service 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 117
2017 11 to 20 years in the federal public service 6 170
2017 More than 20 years in the federal public service 9 59
2014 11 to 20 years in the federal public service 7 106

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 14 117
2017 11 to 20 years in the federal public service 17 170
2014 Less than 3 years in the federal public service 42 12
2014 3 to 10 years in the federal public service 9 118
2014 11 to 20 years in the federal public service 9 106
2014 More than 20 years in the federal public service 16 58

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 117
2017 11 to 20 years in the federal public service 7 170
2014 Less than 3 years in the federal public service 43 12
2014 3 to 10 years in the federal public service 14 118
2014 11 to 20 years in the federal public service 6 106
2014 More than 20 years in the federal public service 13 58

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 117
2017 11 to 20 years in the federal public service 6 170
2017 More than 20 years in the federal public service 15 59
2014 3 to 10 years in the federal public service 4 118
2014 More than 20 years in the federal public service 12 58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 26 117
2017 11 to 20 years in the federal public service 24 170
2017 More than 20 years in the federal public service 24 59
2014 3 to 10 years in the federal public service 28 118
2014 11 to 20 years in the federal public service 19 106
2014 More than 20 years in the federal public service 21 58

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 117
2017 11 to 20 years in the federal public service 15 170
2017 More than 20 years in the federal public service 10 59
2014 3 to 10 years in the federal public service 16 118
2014 11 to 20 years in the federal public service 10 106
2014 More than 20 years in the federal public service 12 58

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 21
2017 3 to 10 years in the federal public service 54 117
2017 11 to 20 years in the federal public service 46 170
2017 More than 20 years in the federal public service 44 59
2014 3 to 10 years in the federal public service 50 118
2014 11 to 20 years in the federal public service 54 106
2014 More than 20 years in the federal public service 38 58

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21
2014 Less than 3 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 0 106

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 21
2017 3 to 10 years in the federal public service 65 117
2017 11 to 20 years in the federal public service 57 170
2017 More than 20 years in the federal public service 65 59
2014 Less than 3 years in the federal public service 43 12
2014 3 to 10 years in the federal public service 60 118
2014 11 to 20 years in the federal public service 73 106
2014 More than 20 years in the federal public service 71 58

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 117
2017 11 to 20 years in the federal public service 12 170
2017 More than 20 years in the federal public service 17 59
2014 3 to 10 years in the federal public service 12 118
2014 11 to 20 years in the federal public service 11 106
2014 More than 20 years in the federal public service 17 58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 34 21
2017 3 to 10 years in the federal public service 94 6 123
2017 11 to 20 years in the federal public service 93 7 178
2017 More than 20 years in the federal public service 100 0 63

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 11 11 2 1 45 14 64 8 449
2017 3 to 10 years in the federal public service 11 14 19 4 4 41 8 49 14 1339
2017 11 to 20 years in the federal public service 9 17 21 5 5 37 6 45 17 1705
2017 More than 20 years in the federal public service 14 22 23 4 4 26 6 53 13 773
2014 Less than 3 years in the federal public service 10 11 14 2 0 51 12 58 4 163
2014 3 to 10 years in the federal public service 10 14 19 4 4 41 8 47 15 1600
2014 11 to 20 years in the federal public service 9 17 22 4 3 39 6 48 12 1402
2014 More than 20 years in the federal public service 14 19 25 4 3 30 5 51 11 862

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 24 12 3 1 27 6 76 6 449
2017 3 to 10 years in the federal public service 19 30 19 4 4 22 3 64 11 1337
2017 11 to 20 years in the federal public service 17 35 20 6 4 17 2 64 12 1703
2017 More than 20 years in the federal public service 25 32 21 4 4 12 2 66 9 772
2014 Less than 3 years in the federal public service 21 22 14 4 2 32 6 69 9 163
2014 3 to 10 years in the federal public service 18 27 20 4 3 26 2 62 10 1599
2014 11 to 20 years in the federal public service 18 31 21 5 3 21 2 62 10 1401
2014 More than 20 years in the federal public service 23 30 23 4 3 16 1 64 8 858
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 21 20 17 25 1 2 37 43 448
2017 3 to 10 years in the federal public service 13 19 21 18 27 0 2 33 46 1339
2017 11 to 20 years in the federal public service 18 24 21 15 20 0 2 43 36 1702
2017 More than 20 years in the federal public service 26 26 22 11 11 0 3 54 23 769

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 30 29 12 4 0 1 54 17 448
2017 3 to 10 years in the federal public service 11 23 31 20 14 0 1 34 34 1340
2017 11 to 20 years in the federal public service 8 20 29 23 19 0 1 28 42 1701
2017 More than 20 years in the federal public service 11 23 32 20 13 0 1 35 33 771

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 30 21 11 5 1 2 63 16 446
2017 3 to 10 years in the federal public service 14 29 27 17 11 0 1 43 29 1339
2017 11 to 20 years in the federal public service 9 25 27 23 15 0 1 35 38 1703
2017 More than 20 years in the federal public service 13 23 30 20 13 0 1 36 34 771

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 23 21 14 8 2 2 55 24 447
2017 3 to 10 years in the federal public service 13 23 24 20 18 1 2 37 39 1337
2017 11 to 20 years in the federal public service 8 21 26 23 21 0 2 30 44 1698
2017 More than 20 years in the federal public service 10 23 25 23 18 0 2 34 41 774

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 25 11 7 3 1 6 77 11 445
2017 3 to 10 years in the federal public service 28 29 21 10 7 1 5 60 18 1339
2017 11 to 20 years in the federal public service 22 26 21 15 12 0 4 51 28 1696
2017 More than 20 years in the federal public service 25 25 21 14 9 0 6 53 25 772

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 33 19 7 5 0 1 68 12 447
2017 3 to 10 years in the federal public service 20 27 25 15 12 0 1 47 27 1335
2017 11 to 20 years in the federal public service 15 25 26 19 14 0 1 40 34 1701
2017 More than 20 years in the federal public service 21 28 27 15 8 0 1 50 23 773

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 32 17 9 4 2 1 69 13 445
2017 3 to 10 years in the federal public service 21 33 24 13 7 1 2 55 20 1335
2017 11 to 20 years in the federal public service 19 32 26 14 8 0 1 51 22 1702
2017 More than 20 years in the federal public service 21 32 25 12 7 1 1 55 19 772

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 33 19 7 4 2 2 69 12 447
2017 3 to 10 years in the federal public service 19 32 29 13 7 0 1 51 20 1334
2017 11 to 20 years in the federal public service 12 32 28 17 10 0 1 45 27 1699
2017 More than 20 years in the federal public service 14 33 27 16 9 0 1 48 25 773

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 29 22 13 5 1 1 60 17 447
2017 3 to 10 years in the federal public service 22 32 24 13 7 0 1 55 21 1335
2017 11 to 20 years in the federal public service 18 34 24 14 9 1 1 52 23 1697
2017 More than 20 years in the federal public service 23 33 22 15 6 0 1 56 22 772

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 33 18 7 4 1 2 70 12 446
2017 3 to 10 years in the federal public service 26 31 22 13 6 1 2 58 19 1332
2017 11 to 20 years in the federal public service 19 28 28 15 9 0 1 48 24 1695
2017 More than 20 years in the federal public service 20 30 25 16 8 0 1 50 24 767

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 17 12 5 3 0 2 79 8 447
2017 3 to 10 years in the federal public service 46 26 15 7 4 0 2 74 11 1340
2017 11 to 20 years in the federal public service 47 25 15 7 4 0 2 74 11 1700
2017 More than 20 years in the federal public service 50 27 12 6 4 0 2 78 10 771

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 81 6 4 2 2 1 3 91 4 448
2017 3 to 10 years in the federal public service 68 14 6 4 3 0 4 86 8 1339
2017 11 to 20 years in the federal public service 67 13 6 5 4 1 4 84 9 1698
2017 More than 20 years in the federal public service 73 12 5 4 4 1 3 87 8 774

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 20 6 3 2 1 2 89 5 446
2017 3 to 10 years in the federal public service 55 26 10 4 2 0 2 83 6 1338
2017 11 to 20 years in the federal public service 52 29 10 4 3 1 2 83 8 1701
2017 More than 20 years in the federal public service 59 24 9 4 1 0 2 85 5 773

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 18 7 3 2 0 3 87 5 447
2017 3 to 10 years in the federal public service 55 20 11 7 5 0 2 77 12 1338
2017 11 to 20 years in the federal public service 52 22 11 7 5 1 2 76 13 1696
2017 More than 20 years in the federal public service 60 19 10 6 3 0 2 81 9 771

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 5 2 1 1 0 26 95 2 447
2017 3 to 10 years in the federal public service 54 13 5 2 1 0 25 90 4 1339
2017 11 to 20 years in the federal public service 47 19 8 3 2 1 20 83 6 1695
2017 More than 20 years in the federal public service 49 21 8 3 1 0 17 85 5 768

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 10 6 2 0 1 7 92 2 447
2017 3 to 10 years in the federal public service 64 21 6 1 1 0 6 91 2 1336
2017 11 to 20 years in the federal public service 65 20 6 2 0 1 5 91 2 1689
2017 More than 20 years in the federal public service 66 20 6 2 1 0 5 91 3 766

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 10 13 18 18 0 3 49 38 449
2017 3 to 10 years in the federal public service 67 13 6 4 6 0 4 83 11 1341
2017 11 to 20 years in the federal public service 74 13 3 2 2 1 5 93 4 1700
2017 More than 20 years in the federal public service 80 9 3 1 1 0 7 95 2 772

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 23 10 5 1 0 4 83 7 448
2017 3 to 10 years in the federal public service 53 26 12 3 2 0 4 82 5 1338
2017 11 to 20 years in the federal public service 54 26 12 4 2 0 3 82 6 1695
2017 More than 20 years in the federal public service 55 25 11 3 1 0 4 84 4 768

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 33 39 10 3 0 1 48 13 448
2017 3 to 10 years in the federal public service 7 25 43 17 7 1 0 32 25 1341
2017 11 to 20 years in the federal public service 6 22 44 19 9 0 0 28 28 1705
2017 More than 20 years in the federal public service 8 24 42 18 6 1 0 33 24 774

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 11 35 29 18 0 1 47 17 448
2017 3 to 10 years in the federal public service 8 20 43 21 8 0 0 29 29 1335
2017 11 to 20 years in the federal public service 10 23 41 18 7 0 1 25 34 1705
2017 More than 20 years in the federal public service 8 21 43 21 6 0 1 27 29 767

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 33 18 11 7 16 2 57 22 449
2017 3 to 10 years in the federal public service 12 37 19 14 10 7 0 53 26 1340
2017 11 to 20 years in the federal public service 13 38 20 13 9 5 0 55 24 1702
2017 More than 20 years in the federal public service 20 38 18 10 7 6 0 62 19 770

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 35 20 16 4 5 0 58 21 449
2017 3 to 10 years in the federal public service 10 33 22 20 12 3 0 45 33 1341
2017 11 to 20 years in the federal public service 9 34 21 21 13 2 0 44 35 1701
2017 More than 20 years in the federal public service 13 39 21 17 8 2 0 53 25 772
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 90 447
2017 3 to 10 years in the federal public service 16 84 1334
2017 11 to 20 years in the federal public service 16 84 1704
2017 More than 20 years in the federal public service 13 87 769
2014 Less than 3 years in the federal public service 5 95 163
2014 3 to 10 years in the federal public service 13 87 1599
2014 11 to 20 years in the federal public service 12 88 1396
2014 More than 20 years in the federal public service 10 90 861

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 35 43
2017 3 to 10 years in the federal public service 77 23 207
2017 11 to 20 years in the federal public service 70 30 272
2017 More than 20 years in the federal public service 73 27 96
2014 3 to 10 years in the federal public service 72 28 202
2014 11 to 20 years in the federal public service 71 29 172
2014 More than 20 years in the federal public service 73 27 88

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 24 6 6 10 0 3 76 17 28
2017 3 to 10 years in the federal public service 43 37 8 7 4 0 1 81 11 159
2017 11 to 20 years in the federal public service 41 41 5 8 4 1 0 82 12 192
2017 More than 20 years in the federal public service 44 42 4 3 5 3 0 88 8 69
2014 3 to 10 years in the federal public service 45 35 7 8 3 1 1 82 11 145
2014 11 to 20 years in the federal public service 52 32 6 7 1 1 2 86 8 122
2014 More than 20 years in the federal public service 46 40 3 7 2 0 1 88 9 65
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 19 20 14 19 4 2 23 77 449
2017 3 to 10 years in the federal public service 15 19 22 18 22 3 1 16 84 1340
2017 11 to 20 years in the federal public service 22 26 22 12 14 4 1 23 77 1706
2017 More than 20 years in the federal public service 34 25 19 9 8 4 1 36 64 771

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 331
2017 3 to 10 years in the federal public service 30 1082
2017 11 to 20 years in the federal public service 17 1254
2017 More than 20 years in the federal public service 10 468

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 331
2017 3 to 10 years in the federal public service 42 1082
2017 11 to 20 years in the federal public service 32 1254
2017 More than 20 years in the federal public service 22 468

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 331
2017 3 to 10 years in the federal public service 20 1082
2017 11 to 20 years in the federal public service 12 1254
2017 More than 20 years in the federal public service 8 468

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 331
2017 3 to 10 years in the federal public service 60 1082
2017 11 to 20 years in the federal public service 57 1254
2017 More than 20 years in the federal public service 47 468

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 331
2017 3 to 10 years in the federal public service 13 1082
2017 11 to 20 years in the federal public service 10 1254
2017 More than 20 years in the federal public service 4 468

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 331
2017 3 to 10 years in the federal public service 34 1082
2017 11 to 20 years in the federal public service 38 1254
2017 More than 20 years in the federal public service 46 468

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 47 20 11 7 12 324
2017 3 to 10 years in the federal public service 2 39 21 12 6 20 1065
2017 11 to 20 years in the federal public service 4 40 22 12 5 16 1234
2017 More than 20 years in the federal public service 6 46 21 9 5 13 461

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 22 15 17 26 2 6 36 47 332
2017 3 to 10 years in the federal public service 6 15 14 21 36 1 7 23 62 1084
2017 11 to 20 years in the federal public service 4 15 18 18 34 2 9 21 58 1252
2017 More than 20 years in the federal public service 6 17 19 18 29 1 10 26 53 473

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 10 14 16 47 2 4 17 68 332
2017 3 to 10 years in the federal public service 3 6 9 17 61 1 4 9 82 1081
2017 11 to 20 years in the federal public service 2 8 10 18 54 2 6 10 79 1252
2017 More than 20 years in the federal public service 3 8 14 16 46 4 9 13 71 472
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