2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	55	7	5	4	84	9	125
2017	FI-01	38	58	0	4	0	96	4	24
2017	FI-02	26	51	11	6	6	77	11	35
2017	FI-03	25	58	11	2	4	83	6	47
2017	FI-04	25	56	0	13	6	81	19	16
2014	FI	37	49	6	6	2	86	8	135
2014	FI-01	28	47	12	13	0	75	13	32
2014	FI-02	42	44	3	8	3	86	11	36
2014	FI-03	40	50	8	0	3	90	3	40
2014	FI-04	38	54	0	4	4	92	8	24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	35	5	2	1	0	92	3	124
2017	FI-01	63	29	8	0	0	0	92	0	24
2017	FI-02	57	37	0	3	3	0	94	6	35
2017	FI-03	55	34	6	4	0	0	89	4	47
2017	FI-04	53	40	7	0	0	0	93	0	15
2014	FI	53	38	3	5	0	1	92	5	134
2014	FI-01	50	22	12	16	0	0	72	16	32
2014	FI-02	52	46	0	0	0	3	100	0	35
2014	FI-03	45	50	0	5	0	0	95	5	40
2014	FI-04	71	29	0	0	0	0	100	0	24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	29	18	18	6	58	23	125
2017	FI-01	21	42	17	17	4	63	21	24
2017	FI-02	26	23	23	20	9	49	29	35
2017	FI-03	34	28	15	17	6	62	23	47
2017	FI-04	38	25	19	19	0	63	19	16
2014	FI	33	36	13	13	5	69	18	133
2014	FI-01	34	22	23	12	10	55	22	32
2014	FI-02	31	37	11	11	9	69	20	35
2014	FI-03	33	33	13	18	3	67	21	39
2014	FI-04	33	58	4	4	0	92	4	24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	44	10	8	3	78	11	124
2017	FI-01	58	33	0	8	0	92	8	24
2017	FI-02	23	49	14	11	3	71	14	35
2017	FI-03	37	43	11	7	2	80	9	46
2017	FI-04	19	50	13	6	13	69	19	16
2014	FI	35	46	7	7	5	81	13	134
2014	FI-01	31	43	10	7	10	74	16	32
2014	FI-02	40	49	0	3	9	89	11	35
2014	FI-03	25	55	10	9	0	81	9	40
2014	FI-04	50	29	8	8	4	79	13	24

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	42	14	12	6	1	68	18	124
2017	FI-01	29	63	4	0	4	0	92	4	24
2017	FI-02	20	31	14	26	9	0	51	34	35
2017	FI-03	24	41	20	9	4	2	67	14	46
2017	FI-04	31	44	6	13	6	0	75	19	16
2014	FI	20	49	19	8	4	0	69	12	134
2014	FI-01	28	29	25	15	3	0	57	18	32
2014	FI-02	20	43	23	6	9	0	63	14	35
2014	FI-03	10	62	23	5	0	0	72	5	40
2014	FI-04	29	58	4	4	4	0	88	8	24

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	46	11	4	2	0	82	6	124
2017	FI-01	42	33	25	0	0	0	75	0	24
2017	FI-02	20	54	14	3	9	0	74	11	35
2017	FI-03	41	48	2	9	0	0	89	9	46
2017	FI-04	44	44	13	0	0	0	88	0	16
2014	FI	38	38	13	9	2	1	76	11	135
2014	FI-01	31	25	16	18	6	3	58	25	32
2014	FI-02	33	42	14	8	3	0	75	11	36
2014	FI-03	37	45	10	8	0	0	82	8	40
2014	FI-04	58	33	8	0	0	0	92	0	24

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	51	6	5	1	89	6	124
2017	FI-01	38	46	8	8	0	83	8	24
2017	FI-02	26	60	9	3	3	86	6	35
2017	FI-03	44	48	4	4	0	91	4	46
2017	FI-04	50	44	0	6	0	94	6	16
2014	FI	42	39	8	7	4	81	11	134
2014	FI-01	28	32	12	15	13	59	28	32
2014	FI-02	34	46	11	6	3	80	9	35
2014	FI-03	48	40	8	5	0	87	5	40
2014	FI-04	67	33	0	0	0	100	0	24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	40	10	6	2	0	81	9	124
2017	FI-01	38	46	8	8	0	0	83	8	24
2017	FI-02	29	37	14	11	9	0	66	20	35
2017	FI-03	41	46	11	2	0	0	87	2	46
2017	FI-04	63	31	0	6	0	0	94	6	16
2014	FI	32	51	10	4	2	1	83	7	134
2014	FI-01	31	41	16	6	6	0	72	12	32
2014	FI-02	34	43	14	3	3	3	79	6	35
2014	FI-03	28	60	8	5	0	0	87	5	40
2014	FI-04	42	54	0	4	0	0	96	4	24

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	43	13	7	8	0	0	72	15	124
2017	FI-01	33	38	4	13	13	0	0	71	25	24
2017	FI-02	23	40	17	9	11	0	0	63	20	35
2017	FI-03	37	41	13	2	7	0	0	78	9	46
2017	FI-04	13	56	19	13	0	0	0	69	13	16
2014	FI	31	41	16	5	6	1	1	73	11	134
2014	FI-01	34	35	12	6	12	0	0	69	18	32
2014	FI-02	31	31	23	6	9	0	0	63	14	35
2014	FI-03	27	50	18	5	0	0	0	77	5	40
2014	FI-04	38	42	8	4	4	0	4	83	9	24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	35	15	12	6	2	7	64	20	124
2017	FI-01	29	21	21	4	4	8	13	63	11	24
2017	FI-02	23	40	14	9	6	3	6	69	16	35
2017	FI-03	28	35	13	13	7	0	4	66	20	46
2017	FI-04	6	50	13	19	6	0	6	60	27	16
2014	FI	23	30	15	16	9	1	7	57	27	134
2014	FI-01	28	18	9	12	13	3	16	58	31	32
2014	FI-02	14	37	20	9	11	0	9	56	22	35
2014	FI-03	23	34	13	20	5	3	3	60	27	40
2014	FI-04	29	25	13	25	8	0	0	54	33	24

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	47	10	10	1	79	10	125
2017	FI-01	38	46	13	4	0	83	4	24
2017	FI-02	29	43	14	11	3	71	14	35
2017	FI-03	30	55	4	11	0	85	11	47
2017	FI-04	31	44	19	6	0	75	6	16
2014	FI	31	40	14	13	2	70	16	135
2014	FI-01	18	35	18	25	3	53	28	32
2014	FI-02	36	31	17	14	3	67	17	36
2014	FI-03	34	45	13	5	3	80	8	40
2014	FI-04	29	54	8	8	0	83	8	24

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	36	20	13	9	0	58	22	125
2017	FI-01	33	38	17	4	8	0	71	13	24
2017	FI-02	17	34	14	23	11	0	51	34	35
2017	FI-03	19	42	25	7	6	0	62	13	47
2017	FI-04	19	25	25	19	13	0	44	31	16
2014	FI	16	38	25	13	8	1	54	21	134
2014	FI-01	19	34	12	16	16	3	55	33	32
2014	FI-02	23	31	26	11	9	0	54	20	35
2014	FI-03	13	40	35	13	0	0	52	13	40
2014	FI-04	8	46	25	13	8	0	54	21	24

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	47	16	7	6	71	13	124
2017	FI-01	25	58	13	0	4	83	4	24
2017	FI-02	17	43	23	11	6	60	17	35
2017	FI-03	26	48	17	7	2	74	9	46
2017	FI-04	31	38	6	6	19	69	25	16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	48	10	3	2	0	84	6	125
2017	FI-01	33	50	13	4	0	0	83	4	24
2017	FI-02	31	51	9	3	6	0	83	9	35
2017	FI-03	36	51	8	4	0	0	87	4	47
2017	FI-04	44	38	13	0	6	0	81	6	16
2014	FI	26	55	9	8	1	1	82	9	134
2014	FI-01	22	50	9	13	0	6	77	14	32
2014	FI-02	31	49	11	6	3	0	80	9	35
2014	FI-03	17	68	8	5	3	0	85	8	40
2014	FI-04	38	50	8	4	0	0	88	4	24

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	44	16	13	6	65	19	125
2017	FI-01	21	50	8	8	13	71	21	24
2017	FI-02	20	34	20	17	9	54	26	35
2017	FI-03	19	55	15	8	2	75	11	47
2017	FI-04	19	31	25	19	6	50	25	16

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	45	7	3	1	89	4	124
2017	FI-01	54	33	4	8	0	88	8	24
2017	FI-02	41	44	9	3	3	85	6	34
2017	FI-03	38	53	8	0	0	92	0	47
2017	FI-04	44	50	0	6	0	94	6	16
2014	FI	47	38	12	1	2	85	3	134
2014	FI-01	31	45	18	3	3	75	6	32
2014	FI-02	52	26	20	0	3	77	3	35
2014	FI-03	45	48	5	0	3	92	3	40
2014	FI-04	67	33	0	0	0	100	0	24

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	53	10	10	2	0	77	13	124
2017	FI-01	25	54	13	4	4	0	79	8	24
2017	FI-02	18	44	12	21	6	0	62	26	34
2017	FI-03	30	55	6	8	0	0	85	8	47
2017	FI-04	19	69	6	6	0	0	88	6	16
2014	FI	21	45	15	11	7	1	67	18	135
2014	FI-01	12	37	22	9	16	3	51	26	32
2014	FI-02	28	36	11	19	6	0	64	25	36
2014	FI-03	15	62	15	8	0	0	77	8	40
2014	FI-04	38	38	13	4	8	0	75	13	24

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	44	18	9	2	1	71	11	124
2017	FI-01	25	50	13	13	0	0	75	13	24
2017	FI-02	21	41	21	12	6	0	62	18	34
2017	FI-03	30	47	17	2	2	2	78	4	47
2017	FI-04	19	44	19	19	0	0	63	19	16
2014	FI	31	34	20	10	4	0	66	14	134
2014	FI-01	31	25	19	13	12	0	56	25	32
2014	FI-02	29	34	20	14	3	0	63	17	35
2014	FI-03	24	45	23	8	0	0	70	8	40
2014	FI-04	46	29	17	4	4	0	75	8	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	41	15	12	5	68	17	124
2017	FI-01	42	33	8	8	8	75	17	24
2017	FI-02	18	35	18	21	9	53	29	34
2017	FI-03	30	49	11	9	2	79	11	47
2017	FI-04	13	44	38	6	0	56	6	16
2014	FI	24	46	16	9	5	69	14	134
2014	FI-01	28	38	9	12	13	66	25	32
2014	FI-02	23	37	26	11	3	60	14	35
2014	FI-03	23	55	18	5	0	77	5	40
2014	FI-04	25	50	8	8	8	75	17	24

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	47	15	5	1	0	80	6	124
2017	FI-01	46	38	13	4	0	0	83	4	24
2017	FI-02	26	50	15	6	3	0	76	9	34
2017	FI-03	28	55	15	2	0	0	83	2	47
2017	FI-04	38	38	19	6	0	0	75	6	16
2014	FI	31	43	15	5	5	1	74	11	134
2014	FI-01	25	38	16	12	9	0	63	22	32
2014	FI-02	34	31	23	3	9	0	66	11	35
2014	FI-03	30	55	8	3	3	3	87	5	40
2014	FI-04	42	46	13	0	0	0	88	0	24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	49	13	14	2	71	16	125
2017	FI-01	38	58	4	0	0	96	0	24
2017	FI-02	26	60	0	14	0	86	14	35
2017	FI-03	13	42	24	21	0	55	21	47
2017	FI-04	19	31	25	13	13	50	25	16
2014	FI	23	48	18	9	2	71	11	135
2014	FI-01	22	44	25	7	3	66	10	32
2014	FI-02	30	47	11	11	0	78	11	36
2014	FI-03	18	60	15	8	0	77	8	40
2014	FI-04	25	33	21	13	8	58	21	24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	24	36	18	9	2	2	27	35	125
2017	FI-01	8	13	29	25	17	4	4	45	23	24
2017	FI-02	14	26	34	14	3	3	6	19	44	35
2017	FI-03	11	23	43	15	8	0	0	23	34	47
2017	FI-04	0	38	25	25	13	0	0	38	38	16
2014	FI	13	33	34	13	2	0	4	16	49	135
2014	FI-01	12	19	28	34	3	0	3	38	32	32
2014	FI-02	19	31	36	3	3	0	8	6	55	36
2014	FI-03	13	38	43	7	0	0	0	7	50	40
2014	FI-04	8	50	25	13	0	0	4	13	61	24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	23	26	22	10	2	4	34	39	125
2017	FI-01	4	13	17	29	29	8	0	64	18	24
2017	FI-02	17	23	29	14	6	0	11	23	45	35
2017	FI-03	13	26	28	21	8	2	2	31	40	47
2017	FI-04	19	31	25	25	0	0	0	25	50	16
2014	FI	20	29	27	12	4	5	3	18	53	134
2014	FI-01	16	19	19	22	13	7	3	39	40	31
2014	FI-02	22	17	39	8	3	6	6	13	44	36
2014	FI-03	10	50	29	8	3	0	0	10	60	40
2014	FI-04	33	29	17	13	0	4	4	14	68	24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	22	38	11	6	2	1	18	42	125
2017	FI-01	13	21	38	13	8	4	4	23	36	24
2017	FI-02	20	23	31	20	3	3	0	24	44	35
2017	FI-03	17	19	47	4	11	2	0	15	37	47
2017	FI-04	38	25	38	0	0	0	0	0	63	16
2014	FI	22	31	27	12	2	3	2	15	56	135
2014	FI-01	16	28	18	25	3	10	0	32	48	32
2014	FI-02	19	28	36	6	0	3	8	6	53	36
2014	FI-03	28	33	28	9	3	0	0	12	60	40
2014	FI-04	29	38	25	8	0	0	0	8	67	24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	20	40	20	11	2	2	32	26	125
2017	FI-01	0	0	42	29	25	0	4	57	0	24
2017	FI-02	9	29	29	20	9	3	3	30	39	35
2017	FI-03	6	23	41	19	8	2	0	28	30	47
2017	FI-04	6	19	69	6	0	0	0	6	25	16
2014	FI	10	16	39	22	7	2	3	31	27	135
2014	FI-01	12	6	25	28	19	3	7	52	20	32
2014	FI-02	14	11	33	31	3	3	6	36	27	36
2014	FI-03	5	23	48	15	7	3	0	22	28	40
2014	FI-04	13	21	54	13	0	0	0	13	33	24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	24	35	10	7	1	2	17	46	125
2017	FI-01	8	13	33	17	17	4	8	38	24	24
2017	FI-02	29	26	34	9	3	0	0	11	54	35
2017	FI-03	21	23	38	6	8	0	2	15	46	47
2017	FI-04	25	38	25	13	0	0	0	13	63	16
2014	FI	28	24	21	19	4	1	3	24	54	135
2014	FI-01	32	9	9	41	9	0	0	50	41	32
2014	FI-02	22	31	19	14	3	0	11	19	59	36
2014	FI-03	28	25	34	10	0	3	0	10	54	40
2014	FI-04	33	29	17	17	4	0	0	21	63	24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	29	32	10	5	1	0	15	53	124
2017	FI-01	17	29	25	21	4	4	0	26	48	24
2017	FI-02	31	31	26	6	6	0	0	11	63	35
2017	FI-03	19	30	38	8	4	0	0	13	49	47
2017	FI-04	27	27	40	0	7	0	0	7	53	15
2014	FI	16	26	32	15	7	1	4	23	44	135
2014	FI-01	22	25	10	22	15	3	3	40	50	32
2014	FI-02	17	22	42	11	3	0	6	15	41	36
2014	FI-03	15	28	37	13	5	0	3	18	44	40
2014	FI-04	13	29	38	17	4	0	0	21	42	24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	28	37	15	10	1	2	26	36	125
2017	FI-01	8	21	21	25	25	0	0	50	29	24
2017	FI-02	11	31	34	11	9	0	3	21	44	35
2017	FI-03	4	25	45	13	8	2	2	22	31	47
2017	FI-04	6	38	44	13	0	0	0	13	44	16
2014	FI	14	27	32	15	5	3	4	22	44	133
2014	FI-01	16	10	25	23	16	7	3	43	29	31
2014	FI-02	11	33	28	17	0	3	8	19	50	36
2014	FI-03	8	43	38	8	4	0	0	12	50	40
2014	FI-04	26	17	39	13	0	0	4	14	45	23

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	25	9	7	2	0	82	10	125
2017	FI-01	58	21	8	13	0	0	79	13	24
2017	FI-02	43	37	9	6	6	0	80	11	35
2017	FI-03	60	23	8	6	2	0	83	8	47
2017	FI-04	69	13	13	6	0	0	81	6	16
2014	FI	50	35	3	6	5	1	86	11	135
2014	FI-01	50	35	3	9	3	0	84	13	32
2014	FI-02	58	25	3	3	8	3	86	11	36
2014	FI-03	40	37	5	10	5	3	79	16	40
2014	FI-04	54	46	0	0	0	0	100	0	24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	30	20	12	4	4	4	61	17	125
2017	FI-01	25	38	13	0	8	8	8	75	10	24
2017	FI-02	26	11	40	14	6	3	0	38	21	35
2017	FI-03	28	43	13	13	0	2	2	73	13	47
2017	FI-04	19	25	13	19	6	6	13	54	31	16
2014	FI	21	39	18	7	4	6	4	67	13	135
2014	FI-01	22	41	19	9	9	0	0	63	18	32
2014	FI-02	31	28	17	6	3	8	8	70	10	36
2014	FI-03	13	45	20	13	0	5	5	64	14	40
2014	FI-04	25	42	17	0	8	4	4	73	9	24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	36	12	5	5	0	0	78	10	124
2017	FI-01	29	46	4	13	8	0	0	75	21	24
2017	FI-02	40	29	20	3	9	0	0	69	11	35
2017	FI-03	41	44	13	0	2	0	0	85	2	46
2017	FI-04	63	25	0	13	0	0	0	88	13	16
2014	FI	44	35	10	7	3	1	1	80	11	135
2014	FI-01	38	31	15	7	9	0	0	69	16	32
2014	FI-02	42	28	14	11	0	3	3	73	12	36
2014	FI-03	45	40	8	8	0	0	0	85	8	40
2014	FI-04	54	38	0	4	4	0	0	92	8	24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	42	10	10	4	1	0	76	14	125
2017	FI-01	38	46	8	0	8	0	0	83	8	24
2017	FI-02	29	34	20	9	9	0	0	63	17	35
2017	FI-03	30	51	4	13	0	2	0	83	13	47
2017	FI-04	38	38	13	13	0	0	0	75	13	16
2014	FI	23	54	9	8	2	1	2	80	11	134
2014	FI-01	13	53	9	12	6	0	6	71	20	32
2014	FI-02	22	53	19	3	0	0	3	77	3	36
2014	FI-03	20	60	5	10	3	3	0	82	13	40
2014	FI-04	46	46	0	8	0	0	0	92	8	24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	38	14	8	8	5	1	69	17	125
2017	FI-01	29	42	4	4	8	13	0	81	14	24
2017	FI-02	23	17	31	9	14	6	0	42	24	35
2017	FI-03	28	47	8	13	2	0	2	76	15	47
2017	FI-04	31	56	0	0	13	0	0	88	13	16
2014	FI	23	43	10	8	9	3	3	71	19	133
2014	FI-01	18	34	12	13	16	0	6	56	31	32
2014	FI-02	28	33	17	6	11	3	3	65	17	36
2014	FI-03	18	56	8	8	5	3	3	78	14	39
2014	FI-04	33	50	0	8	4	4	0	87	13	24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	20	22	19	8	8	6	42	32	125
2017	FI-01	17	17	25	8	4	17	13	47	18	24
2017	FI-02	17	9	26	14	17	11	6	31	38	35
2017	FI-03	17	30	21	21	2	4	4	51	26	47
2017	FI-04	13	19	13	44	6	0	6	33	53	16
2014	FI	7	19	25	18	8	15	8	34	34	134
2014	FI-01	3	25	19	22	7	15	10	37	37	32
2014	FI-02	14	17	19	14	8	19	8	42	31	36
2014	FI-03	3	14	33	20	8	15	8	22	36	40
2014	FI-04	13	17	29	17	13	4	8	33	33	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	42	7	1	4	1	0	88	5	125
2017	FI-01	58	38	0	0	4	0	0	96	4	24
2017	FI-02	43	34	11	0	9	3	0	79	9	35
2017	FI-03	38	51	11	0	0	0	0	89	0	47
2017	FI-04	44	50	0	0	6	0	0	94	6	16
2014	FI	39	49	5	4	2	0	1	89	6	135
2014	FI-01	35	53	3	6	3	0	0	88	9	32
2014	FI-02	36	50	6	6	0	0	3	89	6	36
2014	FI-03	38	50	10	0	3	0	0	87	3	40
2014	FI-04	50	42	0	4	4	0	0	92	8	24

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	39	10	11	10	2	1	69	21	125
2017	FI-01	33	42	13	8	4	0	0	75	13	24
2017	FI-02	29	29	9	14	17	3	0	59	32	35
2017	FI-03	28	47	11	8	4	0	2	76	13	47
2017	FI-04	19	44	6	13	13	6	0	67	27	16
2014	FI	21	40	20	9	7	1	1	63	17	135
2014	FI-01	13	57	3	12	12	3	0	71	25	32
2014	FI-02	28	36	22	3	6	0	6	68	9	36
2014	FI-03	23	37	23	13	5	0	0	60	18	40
2014	FI-04	21	33	25	8	8	4	0	57	17	24

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	35	18	2	6	3	0	73	8	125
2017	FI-01	38	38	21	0	4	0	0	75	4	24
2017	FI-02	34	26	20	3	11	6	0	64	15	35
2017	FI-03	40	41	17	0	0	2	0	83	0	47
2017	FI-04	19	44	13	6	13	6	0	67	20	16
2014	FI	28	42	14	4	6	4	1	75	10	135
2014	FI-01	31	38	12	3	12	3	0	71	16	32
2014	FI-02	28	45	11	3	6	6	3	79	9	36
2014	FI-03	30	40	15	5	3	5	3	75	8	40
2014	FI-04	25	42	21	4	4	4	0	70	9	24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	33	14	5	10	0	72	14	125
2017	FI-01	42	33	17	4	4	0	75	8	24
2017	FI-02	37	26	9	9	20	0	63	29	35
2017	FI-03	42	38	13	4	2	0	81	6	47
2017	FI-04	31	38	19	0	13	0	69	13	16
2014	FI	32	40	15	8	4	1	72	13	135
2014	FI-01	34	38	12	9	6	0	72	15	32
2014	FI-02	36	39	11	6	6	3	77	11	36
2014	FI-03	32	40	15	10	3	0	72	13	40
2014	FI-04	25	33	29	8	4	0	58	13	24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	17	3	6	2	1	0	90	7	125
2017	FI-01	79	17	4	0	0	0	0	96	0	24
2017	FI-02	60	29	3	3	3	3	0	91	6	35
2017	FI-03	79	13	2	6	0	0	0	92	6	47
2017	FI-04	69	0	6	19	6	0	0	69	25	16
2014	FI	66	27	2	2	1	0	2	95	3	135
2014	FI-01	59	38	0	0	0	0	3	100	0	32
2014	FI-02	70	22	0	3	0	0	6	97	3	36
2014	FI-03	65	25	5	3	3	0	0	90	5	40
2014	FI-04	67	25	4	4	0	0	0	92	4	24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	33	16	12	6	2	5	64	19	125
2017	FI-01	29	29	8	21	8	0	4	61	30	24
2017	FI-02	17	40	20	14	9	0	0	57	23	35
2017	FI-03	34	30	19	8	4	2	2	67	13	47
2017	FI-04	25	31	13	6	0	6	19	75	8	16
2014	FI	30	28	12	6	10	7	7	67	19	135
2014	FI-01	35	9	7	9	22	6	13	54	38	32
2014	FI-02	33	22	14	0	14	11	6	67	16	36
2014	FI-03	23	40	15	8	5	5	5	69	14	40
2014	FI-04	29	42	8	8	0	4	8	81	10	24

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	37	17	2	5	76	7	125
2017	FI-01	38	46	8	4	4	83	8	24
2017	FI-02	29	37	20	6	9	66	14	35
2017	FI-03	49	34	15	0	2	83	2	47
2017	FI-04	38	25	31	0	6	63	6	16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	30	18	6	4	2	72	10	125
2017	FI-01	50	33	13	0	4	0	83	4	24
2017	FI-02	34	29	14	11	9	3	65	21	35
2017	FI-03	47	32	15	4	0	2	80	4	47
2017	FI-04	31	19	38	6	6	0	50	13	16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	34	12	10	6	0	1	71	17	124
2017	FI-01	42	42	8	4	4	0	0	83	8	24
2017	FI-02	32	26	6	26	9	0	0	59	35	34
2017	FI-03	38	38	13	6	2	0	2	78	9	47
2017	FI-04	31	25	31	0	13	0	0	56	13	16
2014	FI	33	37	18	4	6	1	1	71	11	135
2014	FI-01	35	28	22	3	12	0	0	63	15	32
2014	FI-02	36	42	11	3	6	0	3	80	9	36
2014	FI-03	35	34	20	5	3	3	0	72	8	40
2014	FI-04	25	42	21	8	4	0	0	67	13	24

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	28	25	16	2	2	8	53	20	61
2017	FI-02	30	10	30	10	0	0	20	50	13	10
2017	FI-03	13	37	23	20	0	3	3	54	21	30
2017	FI-04	31	19	25	13	6	0	6	53	20	16
2014	FI	7	39	25	8	5	5	12	55	16	61
2014	FI-02	9	37	36	0	0	18	0	56	0	11
2014	FI-03	0	43	32	12	0	4	8	49	14	25
2014	FI-04	14	41	14	9	5	0	18	67	17	22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	34	20	13	8	4	0	58	22	125
2017	FI-01	33	29	8	13	8	8	0	68	23	24
2017	FI-02	14	34	26	9	11	6	0	52	21	35
2017	FI-03	21	34	23	15	4	2	0	57	20	47
2017	FI-04	13	44	13	19	13	0	0	56	31	16
2014	FI	14	33	21	13	7	10	1	53	23	135
2014	FI-01	16	43	13	7	12	9	0	65	21	32
2014	FI-02	11	28	19	17	8	11	6	47	30	36
2014	FI-03	17	33	28	13	3	8	0	54	16	40
2014	FI-04	13	33	25	17	8	4	0	48	26	24

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	33	23	14	10	2	0	52	24	125
2017	FI-01	29	38	8	13	8	4	0	70	22	24
2017	FI-02	14	26	34	11	11	3	0	41	24	35
2017	FI-03	17	36	28	11	6	2	0	54	17	47
2017	FI-04	13	31	13	25	19	0	0	44	44	16
2014	FI	12	30	28	14	12	2	2	43	27	135
2014	FI-01	12	28	25	13	16	3	3	43	30	32
2014	FI-02	8	28	22	19	11	6	6	41	34	36
2014	FI-03	14	30	38	8	10	0	0	45	18	40
2014	FI-04	8	38	25	17	13	0	0	46	29	24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	28	25	22	6	6	0	44	30	125
2017	FI-01	25	29	8	17	8	13	0	62	29	24
2017	FI-02	6	23	31	20	11	9	0	31	34	35
2017	FI-03	13	34	36	13	2	2	0	48	15	47
2017	FI-04	13	25	0	56	6	0	0	38	63	16
2014	FI	6	29	24	14	17	8	1	38	35	135
2014	FI-01	12	28	19	10	16	15	0	48	30	32
2014	FI-02	3	28	28	14	14	8	6	36	32	36
2014	FI-03	5	22	35	18	18	3	0	28	36	40
2014	FI-04	4	46	8	17	21	4	0	52	39	24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	32	21	14	12	4	0	51	27	124
2017	FI-01	25	29	29	0	13	4	0	57	13	24
2017	FI-02	15	26	18	15	18	9	0	45	35	34
2017	FI-03	15	43	13	17	11	2	0	59	28	47
2017	FI-04	25	13	31	25	6	0	0	38	31	16
2014	FI	6	22	26	20	15	10	1	31	39	135
2014	FI-01	9	22	31	10	16	12	0	36	29	32
2014	FI-02	3	19	25	19	17	11	6	27	43	36
2014	FI-03	3	19	28	25	15	10	0	24	45	40
2014	FI-04	8	33	21	21	13	4	0	43	35	24

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	37	20	22	8	3	0	49	31	125
2017	FI-01	21	38	17	17	4	4	0	61	22	24
2017	FI-02	6	31	17	23	17	6	0	39	42	35
2017	FI-03	6	45	21	21	4	2	0	52	26	47
2017	FI-04	13	25	25	31	6	0	0	38	38	16
2014	FI	7	22	19	24	22	2	2	31	49	135
2014	FI-01	15	28	12	12	25	3	3	47	40	32
2014	FI-02	6	28	19	31	11	0	6	35	44	36
2014	FI-03	3	17	30	20	28	3	0	20	49	40
2014	FI-04	8	17	13	33	29	0	0	25	63	24

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	48	20	8	4	0	0	68	12	125
2017	FI-01	38	58	4	0	0	0	0	96	0	24
2017	FI-02	17	46	23	6	9	0	0	63	14	35
2017	FI-03	17	45	32	6	0	0	0	62	6	47
2017	FI-04	6	56	6	25	6	0	0	63	31	16
2014	FI	10	33	22	21	9	1	2	45	32	135
2014	FI-01	15	41	12	15	13	3	0	58	29	32
2014	FI-02	11	28	30	17	6	3	6	43	24	36
2014	FI-03	3	37	30	23	8	0	0	40	30	40
2014	FI-04	17	25	8	33	13	0	4	43	48	24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	51	19	3	2	4	1	75	5	124
2017	FI-01	25	63	8	0	4	0	0	88	4	24
2017	FI-02	17	46	23	3	3	6	3	69	6	35
2017	FI-03	25	49	19	4	0	2	0	76	4	47
2017	FI-04	13	53	20	7	0	7	0	71	7	15
2014	FI	23	54	15	2	2	2	2	81	4	135
2014	FI-01	15	53	18	3	3	3	3	73	7	32
2014	FI-02	19	47	22	3	0	3	6	73	3	36
2014	FI-03	15	67	13	3	3	0	0	82	5	40
2014	FI-04	46	46	4	0	0	4	0	96	0	24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	49	10	9	5	3	1	75	14	125
2017	FI-01	17	63	4	4	4	8	0	86	9	24
2017	FI-02	17	40	11	17	9	6	0	61	27	35
2017	FI-03	28	51	15	6	0	0	0	79	6	47
2017	FI-04	31	50	0	0	13	0	6	87	13	16
2014	FI	18	43	13	10	8	4	3	66	20	135
2014	FI-01	18	25	3	22	22	7	3	48	49	32
2014	FI-02	17	44	22	3	6	3	6	67	9	36
2014	FI-03	14	50	15	15	0	3	3	68	16	40
2014	FI-04	29	50	8	0	8	4	0	83	9	24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	34	20	19	8	6	2	49	29	125
2017	FI-01	8	33	17	17	13	13	0	48	33	24
2017	FI-02	9	37	23	11	11	3	6	50	25	35
2017	FI-03	13	38	21	21	2	4	0	53	24	47
2017	FI-04	25	19	6	31	13	6	0	47	47	16
2014	FI	12	15	29	22	9	7	6	31	36	135
2014	FI-01	6	9	19	31	22	3	10	18	61	32
2014	FI-02	14	17	36	11	8	3	11	36	23	36
2014	FI-03	4	15	30	30	3	18	0	24	40	40
2014	FI-04	29	17	29	13	4	4	4	50	18	24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	24	19	14	13	8	9	45	32	125
2017	FI-01	17	33	8	21	8	4	8	57	33	24
2017	FI-02	11	23	26	17	9	9	6	40	30	35
2017	FI-03	13	19	23	8	17	8	11	39	32	47
2017	FI-04	19	31	13	13	13	13	0	57	29	16
2014	FI	9	15	20	20	11	18	7	32	42	135
2014	FI-01	6	3	25	28	10	22	6	13	53	32
2014	FI-02	11	17	19	22	11	8	11	35	41	36
2014	FI-03	5	18	15	20	13	27	3	32	46	40
2014	FI-04	17	21	21	8	13	13	8	47	26	24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	41	11	10	3	0	1	75	14	124
2017	FI-01	50	25	8	8	4	0	4	78	13	24
2017	FI-02	15	59	12	9	6	0	0	74	15	34
2017	FI-03	38	32	15	13	2	0	0	70	15	47
2017	FI-04	31	50	6	13	0	0	0	81	13	16
2014	FI	30	41	13	6	4	3	3	76	10	135
2014	FI-01	31	32	10	9	3	12	3	74	15	32
2014	FI-02	28	42	14	5	6	0	6	74	12	36
2014	FI-03	20	55	13	5	5	0	3	77	10	40
2014	FI-04	46	38	13	4	0	0	0	83	4	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	38	6	2	1	1	0	91	3	125
2017	FI-01	79	21	0	0	0	0	0	100	0	24
2017	FI-02	34	46	9	9	3	0	0	80	11	35
2017	FI-03	55	34	8	0	0	2	0	91	0	47
2017	FI-04	44	56	0	0	0	0	0	100	0	16
2014	FI	52	40	5	1	0	1	1	94	2	135
2014	FI-01	60	37	3	0	0	0	0	97	0	32
2014	FI-02	55	31	6	3	0	3	3	91	3	36
2014	FI-03	38	50	8	3	0	3	0	90	3	40
2014	FI-04	58	42	0	0	0	0	0	100	0	24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	44	14	12	5	2	0	69	17	124
2017	FI-01	38	46	13	0	0	4	0	87	0	24
2017	FI-02	12	50	21	12	6	0	0	62	18	34
2017	FI-03	28	43	8	15	4	2	0	72	20	47
2017	FI-04	13	31	19	25	13	0	0	44	38	16
2014	FI	15	39	25	11	7	3	1	55	19	135
2014	FI-01	22	29	18	10	12	9	0	56	24	32
2014	FI-02	11	39	28	8	11	0	3	52	20	36
2014	FI-03	10	45	33	10	0	3	0	56	10	40
2014	FI-04	17	46	21	13	4	0	0	63	17	24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	36	16	8	14	2	1	61	22	124
2017	FI-01	35	39	9	4	9	4	0	77	14	23
2017	FI-02	20	43	11	9	17	0	0	63	26	35
2017	FI-03	23	34	21	6	11	2	2	60	18	47
2017	FI-04	13	31	19	13	25	0	0	44	38	16
2014	FI	12	39	17	13	13	2	4	55	27	135
2014	FI-01	18	32	9	6	25	6	3	55	35	32
2014	FI-02	8	39	22	11	17	0	3	49	29	36
2014	FI-03	10	45	25	13	3	3	3	58	16	40
2014	FI-04	13	38	4	25	8	0	13	57	38	24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	43	23	10	4	6	60	15	124
2017	FI-01	21	42	17	4	4	13	71	10	24
2017	FI-02	6	44	24	15	9	3	52	24	34
2017	FI-03	17	45	25	8	0	4	65	9	47
2017	FI-04	13	44	19	19	6	0	56	25	16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	45	14	5	2	3	0	79	7	125
2017	FI-01	46	42	8	4	0	0	0	88	4	24
2017	FI-02	29	43	17	6	6	0	0	71	11	35
2017	FI-03	28	49	17	2	0	4	0	80	2	47
2017	FI-04	25	38	6	13	6	13	0	71	21	16
2014	FI	33	45	12	5	0	3	2	82	5	135
2014	FI-01	34	38	13	6	0	9	0	79	7	32
2014	FI-02	33	47	11	6	0	0	3	83	6	36
2014	FI-03	24	50	15	8	0	3	0	77	8	40
2014	FI-04	42	42	8	0	0	0	8	91	0	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	52	7	4	2	1	0	86	6	125
2017	FI-01	38	54	4	4	0	0	0	92	4	24
2017	FI-02	34	46	9	3	9	0	0	80	11	35
2017	FI-03	30	60	8	2	0	0	0	89	2	47
2017	FI-04	38	44	0	13	0	6	0	87	13	16
2014	FI	36	48	11	3	1	1	1	86	4	134
2014	FI-01	34	47	10	6	0	3	0	84	6	32
2014	FI-02	43	40	11	0	3	0	3	85	3	35
2014	FI-03	27	53	15	5	0	0	0	80	5	40
2014	FI-04	46	50	4	0	0	0	0	96	0	24

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	48	10	2	3	0	84	6	125
2017	FI-01	46	38	13	4	0	0	83	4	24
2017	FI-02	31	46	9	3	11	0	77	14	35
2017	FI-03	34	53	11	2	0	0	87	2	47
2017	FI-04	31	63	6	0	0	0	94	0	16
2014	FI	31	51	10	5	3	1	82	8	135
2014	FI-01	34	44	10	6	6	0	78	12	32
2014	FI-02	33	47	8	3	6	3	83	9	36
2014	FI-03	22	60	15	3	0	0	82	3	40
2014	FI-04	38	50	4	8	0	0	88	8	24

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	34	23	9	5	1	0	63	14	125
2017	FI-01	42	38	4	8	4	4	0	83	13	24
2017	FI-02	23	34	26	6	11	0	0	57	17	35
2017	FI-03	28	34	28	11	0	0	0	62	11	47
2017	FI-04	19	31	38	6	6	0	0	50	13	16
2014	FI	20	37	28	10	4	0	1	57	14	135
2014	FI-01	22	44	19	9	6	0	0	65	15	32
2014	FI-02	19	39	25	6	8	0	3	60	14	36
2014	FI-03	17	35	38	8	3	0	0	52	10	40
2014	FI-04	21	33	29	17	0	0	0	54	17	24

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	37	22	9	5	0	0	65	14	125
2017	FI-01	46	33	4	13	4	0	0	79	17	24
2017	FI-02	23	40	17	9	11	0	0	63	20	35
2017	FI-03	23	41	28	8	0	0	0	64	8	47
2017	FI-04	19	31	44	0	6	0	0	50	6	16
2014	FI	22	40	19	13	4	1	1	63	17	135
2014	FI-01	22	47	22	3	6	0	0	68	9	32
2014	FI-02	19	42	17	8	8	3	3	65	18	36
2014	FI-03	22	35	23	18	3	0	0	57	20	40
2014	FI-04	25	42	13	21	0	0	0	67	21	24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	33	14	7	7	4	0	71	15	125
2017	FI-01	54	21	8	4	13	0	0	75	17	24
2017	FI-02	20	37	17	6	11	9	0	63	19	35
2017	FI-03	36	36	15	6	2	4	0	76	9	47
2017	FI-04	31	38	13	13	6	0	0	69	19	16
2014	FI	23	37	17	12	7	4	1	63	19	135
2014	FI-01	22	32	19	9	12	6	0	57	23	32
2014	FI-02	25	33	17	17	3	3	3	62	21	36
2014	FI-03	19	43	18	8	8	5	0	66	16	40
2014	FI-04	25	46	13	13	4	0	0	71	17	24

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	46	26	29	125
2017	FI-01	46	17	38	24
2017	FI-02	46	23	31	35
2017	FI-03	51	28	21	47
2017	FI-04	31	44	25	16
2014	FI	41	24	35	135
2014	FI-01	43	25	32	32
2014	FI-02	50	28	22	36
2014	FI-03	33	20	47	40
2014	FI-04	46	25	29	24

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	4	58	26	4	2	7	57
2017	FI-01	9	73	9	0	9	0	11
2017	FI-02	6	50	38	6	0	0	16
2017	FI-03	0	67	21	4	0	8	24
2014	FI	7	50	25	12	9999	5	56
2014	FI-01	7	57	15	21	9999	0	14
2014	FI-02	0	44	39	11	9999	6	18
2014	FI-03	8	46	31	8	9999	8	13
2014	FI-04	18	55	9	9	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	20	80	125
2017	FI-02	20	80	35
2017	FI-03	17	83	47
2017	FI-04	31	69	16
2014	FI	14	86	135
2014	FI-01	18	82	32
2014	FI-03	13	87	40

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	38	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	63	24
2014	FI	79	19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	0	24
2014	FI	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	56	25
2014	FI	32	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	28	25
2014	FI	26	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	36	25
2014	FI	42	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	24	25
2014	FI	42	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	60	25
2014	FI	42	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	32	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	FI	0	25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI	0	25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	36	25
2014	FI	37	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	36	25
2014	FI	32	19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	72	25
2014	FI	32	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	36	25
2014	FI	32	19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	24	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	20	25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	23	22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	27	22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	27	22
2014	FI	28	18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	27	22
2014	FI	33	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	22
2014	FI	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	27	22
2014	FI	44	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	96	4	25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	14	16	7	6	34	17	41	26	125
2017	FI-01	4	13	21	13	0	33	17	33	25	24
2017	FI-02	3	6	23	3	14	34	17	18	35	35
2017	FI-03	8	21	11	6	0	36	17	64	14	47
2017	FI-04	13	13	13	6	13	25	19	44	33	16
2014	FI	7	12	17	1	8	44	10	42	20	134
2014	FI-01	10	6	14	0	19	44	6	32	40	31
2014	FI-02	11	14	8	3	6	42	17	60	20	36
2014	FI-03	3	13	25	3	5	47	5	32	16	40
2014	FI-04	8	13	25	0	0	42	13	45	0	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	26	23	6	4	23	1	57	13	125
2017	FI-01	21	38	21	8	4	8	0	64	14	24
2017	FI-02	14	17	23	3	11	31	0	46	21	35
2017	FI-03	19	30	23	4	0	23	0	64	6	47
2017	FI-04	19	13	25	13	0	25	6	45	18	16
2014	FI	12	21	20	3	5	34	6	54	14	135
2014	FI-01	12	15	17	3	13	34	6	46	26	32
2014	FI-02	19	28	8	3	6	31	6	74	13	36
2014	FI-03	5	18	25	5	3	42	3	41	14	40
2014	FI-04	8	25	33	0	0	21	13	50	0	24

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	55	13	7	0	0	1	80	7	125
2017	FI-01	21	50	17	13	0	0	0	71	13	24
2017	FI-02	14	66	9	9	0	0	3	82	9	35
2017	FI-03	32	51	13	4	0	0	0	83	4	47
2017	FI-04	25	50	19	6	0	0	0	75	6	16
2014	FI	24	49	18	5	1	1	1	75	6	135
2014	FI-01	18	50	22	3	3	3	0	71	6	32
2014	FI-02	33	36	22	6	0	0	3	71	6	36
2014	FI-03	15	58	19	5	0	3	0	75	5	40
2014	FI-04	38	54	4	4	0	0	0	92	4	24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	26	19	6	2	29	8	57	13	125
2017	FI-01	13	21	17	8	4	25	13	53	20	24
2017	FI-02	11	34	17	6	3	26	3	64	12	35
2017	FI-03	11	23	21	6	0	30	8	55	10	47
2017	FI-04	6	19	25	0	6	38	6	44	11	16
2014	FI	6	16	22	6	4	30	15	41	19	135
2014	FI-01	6	16	22	3	6	28	19	42	18	32
2014	FI-02	0	19	25	8	6	25	17	33	24	36
2014	FI-03	8	18	22	0	3	35	15	51	5	40
2014	FI-04	13	13	21	13	4	29	8	40	27	24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	44	12	0	2	6	1	84	3	125
2017	FI-01	29	50	8	0	4	8	0	86	5	24
2017	FI-02	29	37	17	0	6	9	3	74	6	35
2017	FI-03	42	43	8	0	0	6	0	91	0	47
2017	FI-04	31	56	13	0	0	0	0	88	0	16
2014	FI	26	45	12	5	1	9	1	79	7	135
2014	FI-01	25	41	9	12	3	10	0	73	17	32
2014	FI-02	31	39	11	6	3	8	3	78	9	36
2014	FI-03	20	55	13	0	0	12	0	86	0	40
2014	FI-04	33	42	17	4	0	0	4	78	4	24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	46	15	2	2	6	2	79	4	125
2017	FI-01	25	46	13	0	4	8	4	81	5	24
2017	FI-02	20	40	20	0	6	11	3	70	7	35
2017	FI-03	34	43	15	4	0	4	0	80	4	47
2017	FI-04	19	69	13	0	0	0	0	88	0	16
2014	FI	19	45	14	7	5	9	1	71	13	135
2014	FI-01	15	47	9	6	10	12	0	71	18	32
2014	FI-02	22	36	17	8	6	8	3	66	16	36
2014	FI-03	13	53	15	10	3	7	0	70	14	40
2014	FI-04	29	42	17	4	0	4	4	77	5	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	125
2017	FI-02	14	86	35
2014	FI	11	89	135
2014	FI-01	19	81	32
2014	FI-02	14	86	36

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	88	17
2014	FI	93	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FI	29	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FI	30	17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FI	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FI	0	17
2014	FI	0	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	29	17
2014	FI	47	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	29	17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	36	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	41	17
2014	FI	46	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	40	15
2014	FI	42	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	94	6	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	18	15	5	3	39	12	53	16	125
2017	FI-01	13	17	17	4	8	29	13	50	21	24
2017	FI-02	9	11	20	9	6	37	9	37	26	35
2017	FI-03	8	21	8	0	0	45	17	78	0	47
2017	FI-04	0	25	13	13	0	44	6	50	25	16
2014	FI	10	8	14	6	4	51	8	43	24	135
2014	FI-01	9	9	7	12	10	49	3	39	47	32
2014	FI-02	17	3	14	11	6	36	14	39	33	36
2014	FI-03	3	13	15	0	0	65	5	50	0	40
2014	FI-04	13	8	21	0	0	46	13	50	0	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	24	18	6	3	26	4	62	13	124
2017	FI-01	21	25	21	8	8	17	0	55	20	24
2017	FI-02	17	14	26	9	6	26	3	44	20	35
2017	FI-03	22	30	11	2	0	28	7	80	3	46
2017	FI-04	19	25	13	6	0	31	6	70	10	16
2014	FI	15	19	19	3	3	36	5	58	10	135
2014	FI-01	12	12	16	3	10	43	3	46	24	32
2014	FI-02	25	19	14	8	3	25	6	64	16	36
2014	FI-03	5	25	20	0	0	47	3	60	0	40
2014	FI-04	21	17	29	0	0	21	13	56	0	24

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	24	19	8	25	1	6	44	35	125
2017	FI-01	13	25	8	8	33	4	8	43	48	24
2017	FI-02	14	23	14	11	31	0	6	39	45	35
2017	FI-03	19	19	30	6	21	0	4	40	29	47
2017	FI-04	25	38	19	6	13	0	0	63	19	16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	15	33	22	12	1	2	31	35	125
2017	FI-01	25	25	29	4	8	4	4	55	14	24
2017	FI-02	14	11	31	29	14	0	0	26	43	35
2017	FI-03	13	11	38	25	11	0	2	24	37	47
2017	FI-04	6	25	25	25	19	0	0	31	44	16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	30	25	18	6	2	1	49	25	125
2017	FI-01	38	33	8	13	0	4	4	77	14	24
2017	FI-02	9	31	20	23	14	3	0	41	38	35
2017	FI-03	19	23	34	21	2	0	0	42	23	47
2017	FI-04	6	38	38	13	6	0	0	44	19	16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	23	25	26	14	2	34	41	125
2017	FI-01	25	25	21	21	4	4	52	26	24
2017	FI-02	6	34	17	23	17	3	41	41	35
2017	FI-03	8	19	30	26	17	0	28	43	47
2017	FI-04	6	6	31	44	13	0	13	56	16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	30	18	12	6	1	3	63	18	125
2017	FI-01	58	8	17	8	0	4	4	73	9	24
2017	FI-02	26	34	20	9	9	0	3	62	18	35
2017	FI-03	28	32	17	15	4	0	4	62	20	47
2017	FI-04	13	50	6	19	13	0	0	63	31	16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	28	18	19	6	1	1	56	26	125
2017	FI-01	33	29	13	13	4	4	4	68	18	24
2017	FI-02	34	23	14	17	11	0	0	57	29	35
2017	FI-03	15	32	23	23	6	0	0	47	30	47
2017	FI-04	38	25	19	19	0	0	0	63	19	16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	32	24	10	7	2	2	58	17	125
2017	FI-01	25	33	21	4	4	4	8	67	10	24
2017	FI-02	29	23	29	3	17	0	0	51	20	35
2017	FI-03	19	40	26	11	4	0	0	59	15	47
2017	FI-04	19	31	19	25	0	6	0	53	27	16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	24	34	12	6	1	2	47	19	125
2017	FI-01	42	17	25	0	4	4	8	67	5	24
2017	FI-02	20	31	26	11	11	0	0	51	23	35
2017	FI-03	15	17	49	13	6	0	0	32	19	47
2017	FI-04	6	44	25	25	0	0	0	50	25	16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	28	33	10	9	1	2	48	19	125
2017	FI-01	33	21	25	8	4	4	4	59	14	24
2017	FI-02	6	37	29	9	20	0	0	43	29	35
2017	FI-03	19	23	42	9	4	0	2	43	13	47
2017	FI-04	19	38	19	19	6	0	0	56	25	16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	35	29	6	4	1	2	59	11	124
2017	FI-01	46	21	21	8	0	0	4	70	9	24
2017	FI-02	24	38	21	6	9	3	0	64	15	34
2017	FI-03	11	42	36	4	4	0	2	54	9	47
2017	FI-04	19	31	38	13	0	0	0	50	13	16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	28	10	4	3	4	82	7	125
2017	FI-01	54	17	4	13	4	8	77	18	24
2017	FI-02	49	23	14	3	6	6	76	9	35
2017	FI-03	53	25	15	2	2	2	80	4	47
2017	FI-04	38	63	0	0	0	0	100	0	16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	67	13	6	4	3	1	6	86	8	125
2017	FI-01	75	4	4	4	4	0	8	86	9	24
2017	FI-02	60	9	3	6	9	3	11	80	17	35
2017	FI-03	72	17	6	2	0	0	2	91	2	47
2017	FI-04	63	25	0	6	0	0	6	93	7	16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	22	7	6	4	6	82	10	125
2017	FI-01	67	21	4	0	0	8	95	0	24
2017	FI-02	54	9	9	6	14	9	69	22	35
2017	FI-03	53	30	7	6	0	4	86	7	47
2017	FI-04	44	31	13	13	0	0	75	13	16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	21	12	9	3	5	75	13	125
2017	FI-01	75	8	0	4	4	8	91	9	24
2017	FI-02	31	23	14	17	9	6	58	27	35
2017	FI-03	57	21	13	4	0	4	82	4	47
2017	FI-04	38	38	13	13	0	0	75	13	16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	20	8	5	1	1	20	83	7	125
2017	FI-01	79	0	0	0	0	0	21	100	0	24
2017	FI-02	34	11	6	9	3	3	34	73	18	35
2017	FI-03	45	26	11	4	0	0	15	83	5	47
2017	FI-04	25	56	13	6	0	0	0	81	6	16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	16	3	1	1	10	95	1	125
2017	FI-01	79	8	4	0	0	8	95	0	24
2017	FI-02	63	17	6	0	3	11	93	0	35
2017	FI-03	66	19	2	2	0	11	95	2	47
2017	FI-04	81	13	0	0	0	6	100	0	16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	73	13	3	2	2	1	6	92	4	125
2017	FI-01	75	4	8	0	4	0	8	86	5	24
2017	FI-02	71	9	0	9	3	0	9	88	13	35
2017	FI-03	74	17	2	0	0	2	4	98	0	47
2017	FI-04	69	19	6	0	0	0	6	93	0	16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	24	8	6	3	6	82	9	125
2017	FI-01	63	17	8	0	4	8	86	5	24
2017	FI-02	43	23	11	14	3	6	70	18	35
2017	FI-03	62	19	6	4	4	4	84	9	47
2017	FI-04	50	44	0	0	0	6	100	0	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	24	44	15	6	34	22	125
2017	FI-01	17	42	25	13	4	58	17	24
2017	FI-02	6	23	46	14	11	29	26	35
2017	FI-03	4	23	49	19	4	28	23	47
2017	FI-04	19	6	63	6	6	25	13	16

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	4	20	37	27	12	39	24	124
2017	FI-01	0	17	25	33	25	58	17	24
2017	FI-02	3	29	35	26	6	32	32	34
2017	FI-03	6	17	43	23	11	34	23	47
2017	FI-04	6	13	44	31	6	38	19	16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	39	23	13	7	7	53	22	125
2017	FI-01	13	38	13	21	8	8	55	32	24
2017	FI-02	6	43	23	9	9	11	55	19	35
2017	FI-03	13	40	25	8	6	6	57	16	47
2017	FI-04	6	38	38	13	6	0	44	19	16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	42	22	18	6	3	51	26	125
2017	FI-01	17	46	17	13	4	4	65	17	24
2017	FI-02	6	31	23	23	14	3	38	38	35
2017	FI-03	6	51	23	15	2	2	59	17	47
2017	FI-04	0	38	25	25	6	6	40	33	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	10	90	125
2017	FI-02	20	80	35
2017	FI-04	0	100	16
2014	FI	10	90	134
2014	FI-01	18	82	32

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	85	15	13
2014	FI	62	38	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	45	9	9	0	0	0	82	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	24	19	19	14	2	21	79	125
2017	FI-01	29	17	17	13	21	4	30	70	24
2017	FI-02	23	26	14	20	17	0	23	77	35
2017	FI-03	17	17	25	21	15	4	18	82	47
2017	FI-04	13	50	13	25	0	0	13	88	16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	21	96
2017	FI-01	56	16
2017	FI-02	26	27
2017	FI-03	5	37
2017	FI-04	14	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	42	96
2017	FI-01	31	16
2017	FI-02	48	27
2017	FI-03	46	37
2017	FI-04	29	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	14	96
2017	FI-01	13	16
2017	FI-02	7	27
2017	FI-03	24	37
2017	FI-04	0	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	53	96
2017	FI-01	31	16
2017	FI-02	56	27
2017	FI-03	62	37
2017	FI-04	57	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	10	96
2017	FI-01	6	16
2017	FI-02	15	27
2017	FI-03	13	37
2017	FI-04	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	41	96
2017	FI-01	44	16
2017	FI-02	37	27
2017	FI-03	35	37
2017	FI-04	57	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	2	37	27	8	9	18	93
2017	FI-01	7	40	13	7	7	27	15
2017	FI-02	4	28	24	8	12	24	25
2017	FI-03	0	27	43	5	8	16	37
2017	FI-04	0	71	7	7	7	7	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	21	18	19	25	2	9	31	49	96
2017	FI-01	13	44	13	0	25	0	6	60	27	16
2017	FI-02	4	11	26	15	30	4	11	17	52	27
2017	FI-03	5	19	13	24	27	0	11	27	58	37
2017	FI-04	7	21	14	36	7	7	7	33	50	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	6	12	21	54	1	5	8	80	95
2017	FI-01	0	19	19	6	44	0	13	21	57	16
2017	FI-02	0	7	15	11	63	0	4	8	77	27
2017	FI-03	3	3	5	30	51	3	5	6	88	37
2017	FI-04	0	0	15	31	54	0	0	0	85	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)