2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	50	7	15	6	0	71	21	407
2017	EC-04	24	48	7	16	5	0	72	21	57
2017	EC-05	26	41	9	19	5	0	67	24	90
2017	EC-06	20	51	6	16	6	0	71	22	140
2017	EC-07	21	56	5	14	4	0	76	18	92
2014	EC	27	46	6	15	5	1	74	20	374
2014	EC-02	17	67	0	8	8	0	84	16	11
2014	EC-03	27	64	9	0	0	0	91	0	11
2014	EC-04	25	53	9	4	9	0	78	13	44
2014	EC-05	34	47	1	15	3	0	81	18	68
2014	EC-06	29	41	5	20	5	1	71	24	128
2014	EC-07	23	45	8	19	4	1	69	23	100

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	65	24	5	4	1	0	0	90	6	407
2017	EC-04	74	17	5	0	3	0	0	91	3	57
2017	EC-05	62	28	3	7	0	0	0	90	7	90
2017	EC-06	70	22	4	2	1	1	0	93	3	140
2017	EC-07	60	24	8	8	1	0	0	84	9	92
2014	EC	67	24	3	3	2	1	0	92	4	374
2014	EC-02	50	34	17	0	0	0	0	83	0	11
2014	EC-03	82	18	0	0	0	0	0	100	0	11
2014	EC-04	56	24	4	9	2	4	0	84	12	44
2014	EC-05	54	40	4	1	0	0	0	94	1	68
2014	EC-06	73	17	2	3	2	1	1	92	6	128
2014	EC-07	74	20	3	1	2	0	0	94	3	100

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	58	21	5	9	7	0	79	15	407
2017	EC-04	62	19	3	5	10	0	81	15	57
2017	EC-05	53	22	7	12	6	0	75	18	90
2017	EC-06	65	21	4	6	3	1	87	9	140
2017	EC-07	52	21	7	11	10	0	73	21	92
2014	EC	59	19	6	10	6	0	79	16	370
2014	EC-02	59	17	17	8	0	0	75	8	11
2014	EC-03	82	9	0	0	9	0	91	9	11
2014	EC-04	42	20	9	18	11	0	62	29	44
2014	EC-05	58	20	4	12	6	0	78	18	68
2014	EC-06	67	20	3	5	5	0	87	10	127
2014	EC-07	58	20	7	11	4	0	77	16	97

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	42	9	14	7	0	70	21	405
2017	EC-04	31	50	10	9	0	0	81	9	57
2017	EC-05	20	44	6	19	11	0	64	30	89
2017	EC-06	34	34	9	14	9	0	68	23	139
2017	EC-07	26	51	8	11	4	0	77	15	92
2014	EC	32	31	9	18	9	1	63	27	373
2014	EC-02	33	17	8	34	0	8	54	37	11
2014	EC-03	27	27	9	27	9	0	55	36	11
2014	EC-04	31	33	20	11	4	0	65	16	44
2014	EC-05	37	27	10	19	6	0	64	25	67
2014	EC-06	30	32	8	19	10	1	63	29	128
2014	EC-07	33	33	3	17	14	0	66	31	100

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	42	12	15	11	0	1	62	26	406
2017	EC-04	22	41	9	14	14	0	0	64	28	57
2017	EC-05	15	44	12	17	10	0	2	60	27	90
2017	EC-06	19	42	13	16	10	0	0	61	26	140
2017	EC-07	25	37	15	14	8	1	0	62	22	91
2014	EC	17	38	14	22	9	0	1	55	31	374
2014	EC-02	8	33	17	34	0	0	8	45	37	11
2014	EC-03	9	73	9	9	0	0	0	82	9	11
2014	EC-04	16	40	11	27	7	0	0	56	33	44
2014	EC-05	21	38	10	25	6	0	0	59	31	68
2014	EC-06	16	37	16	19	13	0	0	52	31	128
2014	EC-07	16	34	16	22	11	0	1	51	33	100

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	33	6	5	3	0	87	7	407
2017	EC-04	55	33	7	5	0	0	88	5	57
2017	EC-05	54	38	4	1	2	0	92	3	90
2017	EC-06	51	34	8	6	1	0	86	6	140
2017	EC-07	58	26	4	7	5	0	84	12	92
2014	EC	44	41	7	5	2	0	86	7	374
2014	EC-02	50	33	8	0	0	8	91	0	11
2014	EC-03	45	45	9	0	0	0	91	0	11
2014	EC-04	40	33	13	13	0	0	74	13	44
2014	EC-05	46	47	4	1	1	0	93	3	68
2014	EC-06	43	42	5	6	3	0	85	9	128
2014	EC-07	48	40	7	2	3	0	88	5	100

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	53	35	3	7	2	0	88	9	407
2017	EC-04	52	38	5	5	0	0	90	5	57
2017	EC-05	49	43	1	6	1	0	92	7	90
2017	EC-06	54	35	3	7	1	0	89	8	140
2017	EC-07	55	28	4	9	4	0	83	13	92
2014	EC	51	35	7	6	1	1	86	7	374
2014	EC-02	67	25	0	0	0	8	100	0	11
2014	EC-03	45	27	9	9	0	9	80	10	11
2014	EC-04	51	33	11	2	2	0	85	4	44
2014	EC-05	52	38	3	7	0	0	90	7	68
2014	EC-06	47	34	9	8	2	0	81	10	128
2014	EC-07	56	34	6	4	0	0	90	4	100

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	36	41	7	11	4	0	0	78	14	407
2017	EC-04	33	45	9	10	3	0	0	78	14	57
2017	EC-05	31	41	8	16	1	1	1	74	18	90
2017	EC-06	39	36	9	11	6	0	1	75	17	140
2017	EC-07	38	51	3	7	1	0	0	89	8	92
2014	EC	39	38	12	6	4	1	1	78	10	374
2014	EC-02	42	25	8	17	0	8	0	73	18	11
2014	EC-03	64	27	9	0	0	0	0	91	0	11
2014	EC-04	33	42	16	7	2	0	0	75	9	44
2014	EC-05	40	35	10	9	6	0	0	75	15	68
2014	EC-06	36	37	13	5	6	2	1	74	12	128
2014	EC-07	41	43	9	3	3	0	1	85	6	100

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	32	14	16	7	1	0	63	23	407
2017	EC-04	36	22	17	17	5	2	0	60	23	57
2017	EC-05	34	36	10	13	7	1	0	70	20	90
2017	EC-06	31	37	9	18	6	0	1	68	24	140
2017	EC-07	23	31	19	19	8	0	1	55	26	92
2014	EC	29	35	14	15	7	0	0	64	22	373
2014	EC-02	17	41	8	26	0	8	0	63	28	11
2014	EC-03	36	36	18	9	0	0	0	73	9	11
2014	EC-04	34	36	16	13	2	0	0	69	15	44
2014	EC-05	29	43	10	12	6	0	0	72	18	68
2014	EC-06	28	35	15	14	8	0	0	63	22	127
2014	EC-07	26	29	15	19	11	0	0	55	30	100

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	32	9	15	11	2	1	64	27	407
2017	EC-04	24	31	7	14	14	3	7	62	31	57
2017	EC-05	31	33	7	16	10	3	0	67	26	90
2017	EC-06	34	34	10	13	9	0	1	68	22	140
2017	EC-07	30	30	11	16	11	2	0	61	28	92
2014	EC	32	30	8	12	13	2	3	66	26	374
2014	EC-02	17	25	8	26	0	0	25	55	34	11
2014	EC-03	36	18	9	0	27	0	9	60	30	11
2014	EC-04	29	31	11	11	7	2	9	68	20	44
2014	EC-05	32	35	7	7	10	7	0	73	19	68
2014	EC-06	32	34	7	9	15	1	2	69	24	128
2014	EC-07	31	23	8	19	16	1	2	56	36	100

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	40	7	8	3	0	0	81	12	407
2017	EC-04	45	36	10	5	2	2	0	83	7	57
2017	EC-05	40	46	3	9	1	0	1	87	10	90
2017	EC-06	33	47	9	9	3	0	0	80	11	140
2017	EC-07	45	33	7	10	5	0	0	78	15	92
2014	EC	26	48	11	10	5	0	0	74	15	374
2014	EC-02	33	67	0	0	0	0	0	100	0	11
2014	EC-03	18	55	9	18	0	0	0	73	18	11
2014	EC-04	29	42	7	18	4	0	0	71	22	44
2014	EC-05	35	46	12	6	1	0	0	81	7	68
2014	EC-06	23	45	14	9	9	0	0	68	18	128
2014	EC-07	23	55	8	11	3	0	0	78	14	100

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	39	13	16	6	0	0	64	22	407
2017	EC-04	29	47	12	5	7	0	0	76	12	57
2017	EC-05	22	44	12	15	4	1	1	67	20	90
2017	EC-06	23	36	16	18	6	0	0	59	24	140
2017	EC-07	27	36	11	20	5	0	0	63	26	92
2014	EC	21	39	14	16	10	0	0	60	26	373
2014	EC-02	45	46	0	0	9	0	0	91	9	10
2014	EC-03	18	64	0	9	9	0	0	82	18	11
2014	EC-04	25	40	9	16	11	0	0	65	26	44
2014	EC-05	29	30	15	22	4	0	0	59	26	68
2014	EC-06	20	43	14	14	9	0	0	63	23	128
2014	EC-07	12	38	19	19	12	0	0	50	31	100

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	44	12	13	6	69	19	406
2017	EC-04	19	55	15	9	2	74	10	57
2017	EC-05	21	46	9	19	6	67	24	90
2017	EC-06	28	39	11	15	7	67	22	139
2017	EC-07	29	46	11	8	8	74	15	92

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	39	46	7	6	2	0	84	8	407
2017	EC-04	48	33	10	5	3	0	81	9	57
2017	EC-05	31	56	7	5	0	0	88	5	90
2017	EC-06	35	49	6	7	2	0	84	9	140
2017	EC-07	45	41	7	6	1	0	86	8	92
2014	EC	37	40	10	8	5	1	77	13	374
2014	EC-02	41	42	8	8	0	0	84	8	11
2014	EC-03	45	45	0	0	0	9	100	0	11
2014	EC-04	38	38	7	9	9	0	76	18	44
2014	EC-05	43	35	9	9	4	0	78	13	68
2014	EC-06	30	41	13	12	4	1	72	16	128
2014	EC-07	37	44	10	6	3	0	81	9	100

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	31	38	11	14	6	68	20	406
2017	EC-04	40	37	5	11	7	77	17	56
2017	EC-05	26	48	12	10	4	73	14	90
2017	EC-06	28	33	18	14	6	61	21	140
2017	EC-07	34	35	5	21	5	69	26	92

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	50	38	7	5	1	0	87	6	407
2017	EC-04	50	35	5	9	0	2	86	9	57
2017	EC-05	53	42	4	0	0	0	96	0	90
2017	EC-06	47	40	7	4	1	0	87	6	140
2017	EC-07	50	32	10	9	0	0	82	9	92
2014	EC	54	33	7	4	1	0	87	5	373
2014	EC-02	50	41	8	0	0	0	92	0	11
2014	EC-03	45	55	0	0	0	0	100	0	11
2014	EC-04	56	38	2	2	2	0	93	4	44
2014	EC-05	60	29	7	1	1	0	90	3	68
2014	EC-06	51	33	9	7	1	0	84	8	128
2014	EC-07	54	31	9	4	0	1	87	4	99

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	41	12	12	6	0	70	18	405
2017	EC-04	31	38	12	9	10	0	69	19	57
2017	EC-05	28	47	10	9	6	0	75	15	89
2017	EC-06	27	37	14	16	5	1	64	21	139
2017	EC-07	34	45	10	9	3	0	78	12	92
2014	EC	22	43	13	14	7	0	66	21	374
2014	EC-02	59	17	16	0	0	8	82	0	11
2014	EC-03	27	55	9	0	9	0	82	9	11
2014	EC-04	13	60	7	15	4	0	74	20	44
2014	EC-05	30	34	13	15	9	0	63	24	68
2014	EC-06	19	43	14	17	7	0	62	24	128
2014	EC-07	21	43	14	14	8	0	64	22	100

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	36	15	12	6	0	0	67	18	407
2017	EC-04	33	40	14	7	7	0	0	72	14	57
2017	EC-05	22	39	18	14	5	0	1	62	20	90
2017	EC-06	32	33	16	13	6	0	0	65	19	140
2017	EC-07	39	37	6	12	5	0	0	76	17	92
2014	EC	25	38	14	12	10	0	0	64	22	374
2014	EC-02	50	42	0	0	0	8	0	100	0	11
2014	EC-03	27	55	9	9	0	0	0	82	9	11
2014	EC-04	34	31	15	9	11	0	0	65	20	44
2014	EC-05	32	34	10	15	9	0	0	66	23	68
2014	EC-06	22	37	19	13	9	0	0	59	22	128
2014	EC-07	17	45	10	16	12	0	0	62	28	100

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	37	16	12	5	0	1	67	17	407
2017	EC-04	40	31	14	7	5	0	3	73	12	57
2017	EC-05	25	39	19	12	3	1	1	65	16	90
2017	EC-06	27	41	14	11	6	0	1	69	17	140
2017	EC-07	32	33	16	15	3	0	0	65	19	92
2014	EC	25	38	16	11	8	1	1	64	20	373
2014	EC-02	51	25	16	0	0	8	0	82	0	11
2014	EC-03	36	27	9	0	18	9	0	70	20	11
2014	EC-04	31	38	15	11	4	0	0	69	16	44
2014	EC-05	35	24	22	13	6	0	0	59	19	68
2014	EC-06	17	46	17	10	8	1	1	64	18	127
2014	EC-07	21	40	11	16	10	1	1	62	26	100

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	40	8	7	2	0	0	82	10	407
2017	EC-04	48	33	7	12	0	0	0	81	12	57
2017	EC-05	45	44	4	5	1	0	0	89	7	90
2017	EC-06	36	44	12	5	2	0	0	81	7	140
2017	EC-07	41	36	8	11	4	0	0	77	15	92
2014	EC	31	43	16	8	2	0	0	74	10	374
2014	EC-02	25	59	8	0	0	8	0	91	0	11
2014	EC-03	55	36	9	0	0	0	0	91	0	11
2014	EC-04	45	27	16	11	2	0	0	71	13	44
2014	EC-05	40	41	12	6	1	0	0	81	7	68
2014	EC-06	27	41	18	12	1	0	1	69	13	128
2014	EC-07	24	50	18	4	4	0	0	74	8	100

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	41	21	10	5	0	0	63	16	407
2017	EC-04	31	45	17	5	2	0	0	76	7	57
2017	EC-05	30	33	23	9	4	1	0	63	13	90
2017	EC-06	16	46	25	11	2	0	0	62	13	140
2017	EC-07	11	40	16	17	13	1	1	52	31	92
2014	EC	20	37	24	11	7	0	0	58	18	373
2014	EC-02	42	33	8	8	0	8	0	82	9	11
2014	EC-03	9	55	18	0	18	0	0	64	18	11
2014	EC-04	29	39	21	9	2	0	0	68	11	43
2014	EC-05	18	46	25	7	4	0	0	63	12	68
2014	EC-06	20	37	24	12	6	0	0	58	18	128
2014	EC-07	17	29	25	18	11	0	0	46	29	100

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	24	38	18	6	0	1	25	36	404
2017	EC-04	9	21	31	24	15	0	0	40	29	57
2017	EC-05	12	20	47	17	1	1	1	18	33	89
2017	EC-06	8	32	36	15	7	0	1	23	41	140
2017	EC-07	11	19	41	21	5	0	2	27	31	90
2014	EC	17	27	34	15	5	0	1	20	45	373
2014	EC-02	8	34	25	17	8	8	0	27	46	11
2014	EC-03	9	27	36	18	0	0	9	20	40	11
2014	EC-04	11	18	36	20	11	0	4	33	30	44
2014	EC-05	12	34	25	24	6	0	0	29	46	68
2014	EC-06	20	27	35	12	5	0	1	17	47	127
2014	EC-07	19	29	37	11	3	0	1	14	49	100

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	21	35	22	9	2	1	32	32	406
2017	EC-04	10	22	22	24	19	0	2	44	33	57
2017	EC-05	12	18	45	17	3	3	1	21	31	90
2017	EC-06	9	20	32	26	9	2	1	36	30	139
2017	EC-07	9	23	41	16	10	0	1	26	32	92
2014	EC	25	26	22	17	7	2	2	25	52	373
2014	EC-02	26	25	17	17	8	8	0	27	55	11
2014	EC-03	0	27	36	9	9	9	9	22	33	11
2014	EC-04	18	20	20	24	11	0	7	38	40	44
2014	EC-05	19	38	15	18	9	1	0	27	58	68
2014	EC-06	28	27	23	14	6	1	2	20	56	127
2014	EC-07	29	21	27	16	5	2	0	21	51	100

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	27	32	14	4	1	1	18	50	407
2017	EC-04	15	31	36	8	7	2	0	16	47	57
2017	EC-05	25	28	30	14	0	0	3	14	55	90
2017	EC-06	21	26	33	13	5	1	1	18	48	140
2017	EC-07	21	28	29	18	4	0	0	22	49	92
2014	EC	30	34	20	11	3	1	1	15	66	372
2014	EC-02	42	17	25	8	0	8	0	9	64	11
2014	EC-03	36	27	27	0	0	0	9	0	70	11
2014	EC-04	24	24	34	9	7	0	2	16	50	44
2014	EC-05	32	32	13	15	6	0	1	21	66	68
2014	EC-06	26	46	16	8	2	1	1	11	73	126
2014	EC-07	36	27	20	12	3	2	0	15	64	100

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	33	31	13	2	1	1	16	53	404
2017	EC-04	16	25	32	21	4	0	2	25	42	55
2017	EC-05	19	34	34	11	0	2	0	11	54	90
2017	EC-06	15	37	27	16	3	0	1	19	53	139
2017	EC-07	28	33	30	7	1	0	1	8	62	92
2014	EC	20	31	33	11	4	1	0	15	52	373
2014	EC-02	0	8	42	25	17	8	0	45	9	11
2014	EC-03	18	27	27	18	0	0	9	20	50	11
2014	EC-04	9	27	31	20	13	0	0	33	36	44
2014	EC-05	22	35	32	9	1	0	0	10	57	68
2014	EC-06	22	31	34	10	2	1	0	13	53	127
2014	EC-07	24	35	31	6	2	2	0	8	60	100

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	25	29	12	4	3	2	17	53	405
2017	EC-04	15	24	17	26	10	5	2	39	43	57
2017	EC-05	22	19	43	11	2	1	1	14	42	90
2017	EC-06	23	28	29	11	6	2	1	17	53	139
2017	EC-07	34	28	25	5	1	3	3	7	66	92
2014	EC	26	26	26	14	4	2	3	19	55	374
2014	EC-02	16	8	17	34	8	17	0	51	30	11
2014	EC-03	36	9	27	0	18	0	9	20	50	11
2014	EC-04	20	18	25	18	11	7	2	32	41	44
2014	EC-05	25	25	25	21	1	0	3	23	51	68
2014	EC-06	24	30	26	13	2	0	5	16	57	128
2014	EC-07	33	30	25	7	3	1	1	10	64	100

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	25	32	13	7	1	3	21	45	405
2017	EC-04	15	31	24	12	15	2	0	28	47	57
2017	EC-05	19	30	31	11	4	2	2	16	51	90
2017	EC-06	17	20	35	16	8	1	4	25	38	139
2017	EC-07	18	28	34	12	3	0	4	16	48	91
2014	EC	18	23	31	17	6	2	2	25	43	371
2014	EC-02	8	8	17	33	0	17	17	49	25	11
2014	EC-03	9	18	27	27	9	0	9	40	30	11
2014	EC-04	20	24	24	16	13	2	0	30	45	44
2014	EC-05	19	29	25	15	9	1	1	24	50	68
2014	EC-06	18	24	33	16	6	2	2	22	44	126
2014	EC-07	21	20	35	18	3	2	0	22	42	99

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	24	33	13	3	2	3	18	48	407
2017	EC-04	19	16	45	9	5	5	2	15	37	57
2017	EC-05	20	24	35	12	0	3	6	13	48	90
2017	EC-06	19	28	29	15	5	1	3	21	49	140
2017	EC-07	26	23	33	14	2	1	1	17	50	92
2014	EC	24	25	29	14	4	2	2	19	51	373
2014	EC-02	42	0	33	8	0	17	0	10	51	11
2014	EC-03	9	18	45	9	9	0	9	20	30	11
2014	EC-04	16	18	31	18	11	7	0	31	36	44
2014	EC-05	19	21	34	16	7	1	1	24	41	68
2014	EC-06	25	32	24	12	2	2	2	15	60	127
2014	EC-07	28	29	28	13	1	0	1	14	58	100

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	65	22	4	6	2	1	88	8	407
2017	EC-04	60	24	7	7	2	0	85	9	57
2017	EC-05	63	25	1	7	3	0	89	10	90
2017	EC-06	71	22	3	2	1	1	94	3	140
2017	EC-07	60	20	6	12	2	1	80	14	92
2014	EC	67	18	7	6	3	1	85	8	374
2014	EC-02	83	0	8	0	0	8	91	0	11
2014	EC-03	36	36	9	9	9	0	73	18	11
2014	EC-04	49	29	9	9	2	2	80	11	44
2014	EC-05	62	25	3	4	6	0	87	10	68
2014	EC-06	76	15	5	2	2	0	91	4	128
2014	EC-07	68	13	10	8	1	0	81	9	100

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	23	30	13	12	9	7	7	61	24	407
2017	EC-04	34	24	10	5	7	10	9	72	15	57
2017	EC-05	12	35	17	9	13	7	7	55	25	90
2017	EC-06	23	24	13	17	7	9	6	56	29	140
2017	EC-07	26	38	10	11	5	1	9	71	18	92
2014	EC	29	30	12	14	5	5	6	66	21	374
2014	EC-02	42	25	0	8	0	0	25	89	11	11
2014	EC-03	27	45	18	0	9	0	0	73	9	11
2014	EC-04	20	38	11	18	9	2	2	61	28	44
2014	EC-05	26	29	10	13	6	7	7	65	22	68
2014	EC-06	33	25	11	13	5	8	6	67	20	128
2014	EC-07	29	31	17	15	3	1	4	63	19	100

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	32	8	11	8	1	0	73	19	404
2017	EC-04	47	28	9	10	5	2	0	75	16	57
2017	EC-05	34	34	9	14	8	1	0	69	22	90
2017	EC-06	42	26	9	14	9	0	1	68	23	137
2017	EC-07	45	39	9	2	4	1	0	85	6	92
2014	EC	43	31	7	11	7	1	0	75	18	374
2014	EC-02	59	8	0	8	0	17	8	89	11	11
2014	EC-03	27	55	9	0	9	0	0	82	9	11
2014	EC-04	31	36	7	13	13	0	0	67	27	44
2014	EC-05	44	31	7	10	7	0	0	75	18	68
2014	EC-06	47	30	5	9	7	2	0	79	16	128
2014	EC-07	41	31	10	13	4	1	0	73	17	100

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	35	12	11	5	2	0	70	17	406
2017	EC-04	48	24	16	10	2	0	0	72	12	57
2017	EC-05	32	30	12	16	8	2	0	64	24	90
2017	EC-06	31	35	14	12	4	3	1	69	16	139
2017	EC-07	36	46	8	4	5	1	0	82	10	92
2014	EC	32	42	9	10	4	2	1	76	15	373
2014	EC-02	50	33	8	0	0	0	8	91	0	11
2014	EC-03	45	45	0	9	0	0	0	91	9	11
2014	EC-04	20	48	18	7	5	2	0	70	12	43
2014	EC-05	31	40	9	15	4	1	0	72	19	68
2014	EC-06	30	43	9	13	2	3	1	76	15	128
2014	EC-07	39	41	6	8	6	0	0	80	14	100

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	27	16	11	6	15	1	61	20	407
2017	EC-04	24	29	16	5	5	21	0	67	13	57
2017	EC-05	20	30	12	15	4	18	1	62	24	90
2017	EC-06	20	27	19	12	6	13	1	55	22	140
2017	EC-07	34	28	16	7	4	9	2	69	12	92
2014	EC	28	29	12	15	7	8	1	63	24	374
2014	EC-02	34	17	17	8	0	8	16	67	11	11
2014	EC-03	9	36	18	9	9	18	0	56	22	11
2014	EC-04	20	25	13	13	18	11	0	50	35	44
2014	EC-05	26	35	9	16	7	6	0	66	25	68
2014	EC-06	26	25	12	19	5	12	2	59	27	128
2014	EC-07	36	34	11	12	5	2	0	72	17	100

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	17	18	18	13	20	4	35	41	407
2017	EC-04	10	22	22	3	7	29	5	50	16	57
2017	EC-05	3	18	10	31	11	22	4	29	58	90
2017	EC-06	8	12	24	15	16	24	2	27	41	140
2017	EC-07	16	23	18	14	11	11	8	48	30	92
2014	EC	8	20	22	16	12	19	4	36	36	374
2014	EC-02	17	17	25	8	0	25	8	51	12	11
2014	EC-03	18	18	27	0	0	36	0	57	0	11
2014	EC-04	11	18	18	22	13	15	2	35	43	44
2014	EC-05	6	19	24	18	12	18	4	32	38	68
2014	EC-06	3	16	23	16	12	25	6	27	40	128
2014	EC-07	12	26	20	17	13	10	2	43	34	100

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	34	7	8	2	0	0	82	11	406
2017	EC-04	48	34	12	0	3	2	0	84	4	57
2017	EC-05	51	30	3	11	3	1	0	82	14	89
2017	EC-06	46	35	7	9	3	0	0	81	11	140
2017	EC-07	50	37	7	7	0	0	0	87	7	92
2014	EC	44	41	7	6	2	0	1	85	8	373
2014	EC-02	67	8	0	16	0	0	8	82	18	11
2014	EC-03	45	36	9	9	0	0	0	82	9	11
2014	EC-04	42	33	13	9	2	0	0	76	11	44
2014	EC-05	37	48	1	10	3	0	0	85	13	68
2014	EC-06	47	41	9	2	2	0	1	88	3	127
2014	EC-07	41	45	6	5	2	1	0	87	7	100

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	43	10	10	6	1	0	74	16	407
2017	EC-04	34	40	15	7	3	0	0	74	10	57
2017	EC-05	26	38	12	14	7	3	0	66	22	90
2017	EC-06	29	47	10	6	7	0	1	77	13	140
2017	EC-07	34	44	4	11	4	2	0	80	15	92
2014	EC	33	35	12	14	5	1	0	69	19	374
2014	EC-02	25	59	0	8	0	0	8	91	9	11
2014	EC-03	45	45	0	0	9	0	0	91	9	11
2014	EC-04	34	38	9	18	2	0	0	71	20	44
2014	EC-05	38	31	9	16	6	0	0	69	22	68
2014	EC-06	34	37	14	10	4	1	0	72	14	128
2014	EC-07	29	27	17	19	6	2	0	57	25	100

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	39	31	12	9	5	3	1	72	15	407
2017	EC-04	45	31	9	9	5	2	0	77	14	57
2017	EC-05	35	36	11	8	5	3	1	74	14	90
2017	EC-06	39	29	15	9	5	2	1	70	14	140
2017	EC-07	39	30	11	10	4	5	0	74	15	92
2014	EC	37	29	16	8	6	3	1	68	15	374
2014	EC-02	34	41	17	0	0	0	8	82	0	11
2014	EC-03	55	27	9	9	0	0	0	82	9	11
2014	EC-04	38	29	9	13	11	0	0	67	24	44
2014	EC-05	38	29	13	12	4	3	0	70	17	68
2014	EC-06	42	30	16	5	5	3	0	73	11	128
2014	EC-07	31	27	20	9	8	4	1	61	18	100

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	36	39	8	11	5	1	0	76	16	407
2017	EC-04	34	42	9	7	9	0	0	76	15	57
2017	EC-05	37	35	9	11	4	2	1	75	16	90
2017	EC-06	36	41	8	9	5	0	0	78	14	140
2017	EC-07	40	37	5	14	2	1	0	78	16	92
2014	EC	35	35	11	10	6	2	1	72	16	374
2014	EC-02	59	25	0	0	0	17	0	100	0	11
2014	EC-03	45	45	0	0	9	0	0	91	9	11
2014	EC-04	36	33	9	13	9	0	0	69	22	44
2014	EC-05	37	38	12	10	3	0	0	75	13	68
2014	EC-06	32	38	12	12	5	1	1	71	17	128
2014	EC-07	36	29	14	8	9	3	1	68	18	100

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	73	16	5	4	2	0	0	90	6	405
2017	EC-04	71	14	9	3	3	0	0	85	7	57
2017	EC-05	71	20	3	3	1	0	1	92	5	90
2017	EC-06	79	16	4	1	1	0	0	95	1	140
2017	EC-07	69	14	7	8	2	0	0	83	10	91
2014	EC	71	17	4	5	3	0	1	88	8	374
2014	EC-02	75	8	8	8	0	0	0	84	8	11
2014	EC-03	64	18	9	0	9	0	0	82	9	11
2014	EC-04	67	18	9	2	4	0	0	85	7	44
2014	EC-05	65	24	3	6	3	0	0	88	9	68
2014	EC-06	75	17	2	4	1	0	1	93	5	128
2014	EC-07	73	10	5	7	3	1	1	85	10	100

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	30	29	13	9	7	9	4	67	18	407
2017	EC-04	24	26	17	5	12	10	5	59	20	57
2017	EC-05	31	31	11	9	4	9	4	72	15	90
2017	EC-06	38	26	11	10	5	9	1	71	17	140
2017	EC-07	22	35	16	10	6	7	4	64	18	92
2014	EC	32	26	11	9	7	9	6	69	18	374
2014	EC-02	41	42	0	0	0	8	8	100	0	11
2014	EC-03	45	36	0	0	18	0	0	82	18	11
2014	EC-04	27	38	4	7	13	4	7	72	23	44
2014	EC-05	34	28	18	6	4	3	7	69	11	68
2014	EC-06	34	23	8	8	6	15	5	72	18	128
2014	EC-07	29	20	15	15	6	7	8	58	25	100

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	27	11	7	5	1	76	13	406
2017	EC-04	50	24	14	5	7	0	74	12	57
2017	EC-05	47	28	11	7	4	3	77	11	90
2017	EC-06	48	28	9	9	6	1	76	14	139
2017	EC-07	48	33	9	4	4	2	82	9	92

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	22	10	6	5	2	78	12	407
2017	EC-04	59	22	9	3	5	2	83	9	57
2017	EC-05	51	24	8	6	5	6	80	12	90
2017	EC-06	54	21	12	5	6	1	77	11	140
2017	EC-07	56	23	9	6	4	2	80	11	92

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	27	11	9	10	0	0	71	18	406
2017	EC-04	53	24	10	5	7	0	0	78	12	57
2017	EC-05	41	31	9	9	10	0	0	72	19	89
2017	EC-06	40	27	12	11	9	1	0	68	20	140
2017	EC-07	48	26	11	4	10	1	0	75	14	92
2014	EC	37	29	14	12	7	1	1	67	19	374
2014	EC-02	59	25	0	8	0	8	0	91	9	11
2014	EC-03	45	27	18	0	9	0	0	73	9	11
2014	EC-04	38	29	13	11	9	0	0	67	20	44
2014	EC-05	37	31	15	12	6	0	0	68	18	68
2014	EC-06	39	30	10	13	5	2	1	71	18	128
2014	EC-07	33	24	18	13	10	1	1	58	23	100

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	27	20	11	10	5	12	50	26	99
2017	EC-06	16	26	16	16	0	11	16	57	21	19
2017	EC-07	15	29	22	9	13	1	12	50	25	69
2014	EC	12	34	23	13	5	5	9	53	20	110
2014	EC-06	8	46	25	4	0	8	8	65	5	24
2014	EC-07	9	31	23	18	4	4	11	48	25	74

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	33	18	8	6	9	65	15	407
2017	EC-04	36	33	14	3	3	10	77	8	57
2017	EC-05	25	31	21	7	4	12	63	13	90
2017	EC-06	25	33	20	9	6	8	63	15	140
2017	EC-07	24	35	16	10	10	6	62	21	92
2014	EC	18	38	19	12	6	9	60	19	374
2014	EC-02	8	67	16	0	8	0	75	8	11
2014	EC-03	45	55	0	0	0	0	100	0	11
2014	EC-04	18	33	20	11	7	11	57	20	44
2014	EC-05	19	34	22	9	7	9	58	18	68
2014	EC-06	16	37	20	10	4	13	60	16	128
2014	EC-07	18	39	16	19	6	2	58	26	100

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	34	17	13	8	2	0	62	21	407
2017	EC-04	43	33	10	10	3	0	0	76	14	57
2017	EC-05	19	37	19	19	3	3	0	58	23	90
2017	EC-06	23	34	21	12	9	0	1	58	21	140
2017	EC-07	27	30	16	10	13	3	0	60	24	92
2014	EC	17	33	17	19	11	2	0	51	31	374
2014	EC-02	42	17	17	8	0	17	0	70	10	11
2014	EC-03	36	55	9	0	0	0	0	91	0	11
2014	EC-04	20	31	16	11	20	2	0	52	32	44
2014	EC-05	18	34	24	13	9	3	0	53	23	68
2014	EC-06	13	30	19	27	10	2	0	43	38	128
2014	EC-07	14	38	12	23	12	1	0	53	35	100

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	30	19	19	10	6	49	31	405
2017	EC-04	26	36	14	12	3	9	68	17	57
2017	EC-05	11	29	19	25	8	8	43	36	90
2017	EC-06	15	29	23	18	12	3	45	31	139
2017	EC-07	14	31	19	20	13	3	47	34	91
2014	EC	10	27	19	23	18	3	38	42	374
2014	EC-02	17	34	25	0	16	8	55	18	11
2014	EC-03	9	36	27	27	0	0	45	27	11
2014	EC-04	13	33	13	18	20	2	48	39	44
2014	EC-05	15	24	28	21	9	4	40	31	68
2014	EC-06	8	23	20	24	22	3	32	48	128
2014	EC-07	8	29	12	30	19	2	38	50	100

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	12	24	17	21	19	7	0	38	43	407
2017	EC-04	15	36	10	17	9	12	0	59	29	57
2017	EC-05	10	23	13	30	17	7	0	36	50	90
2017	EC-06	10	20	23	19	23	5	1	32	44	140
2017	EC-07	14	22	14	21	24	5	0	38	47	92
2014	EC	9	18	20	21	24	7	0	29	49	374
2014	EC-02	26	8	33	8	8	17	0	41	20	11
2014	EC-03	45	18	27	0	0	9	0	70	0	11
2014	EC-04	13	16	16	20	26	9	0	32	51	44
2014	EC-05	10	19	26	19	16	9	0	32	39	68
2014	EC-06	4	18	18	23	29	9	0	24	56	128
2014	EC-07	6	20	18	26	26	4	0	27	54	100

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	31	17	22	16	3	43	39	407
2017	EC-04	14	36	21	17	9	3	52	27	57
2017	EC-05	6	35	20	23	12	3	42	37	90
2017	EC-06	10	25	17	23	22	3	36	46	140
2017	EC-07	11	36	12	22	16	3	49	39	92
2014	EC	7	26	13	27	25	2	34	53	374
2014	EC-02	26	25	25	0	16	8	55	18	11
2014	EC-03	18	55	0	27	0	0	73	27	11
2014	EC-04	9	33	9	18	29	2	43	48	44
2014	EC-05	7	28	18	26	18	3	36	45	68
2014	EC-06	2	23	12	32	30	1	25	62	128
2014	EC-07	9	23	10	29	27	2	33	57	100

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	47	17	12	6	1	65	18	404
2017	EC-04	23	49	12	9	7	0	72	16	56
2017	EC-05	17	45	20	15	1	2	63	16	89
2017	EC-06	15	48	14	14	8	1	64	22	139
2017	EC-07	19	46	21	9	6	0	65	14	92
2014	EC	10	36	20	20	13	0	46	34	374
2014	EC-02	0	67	17	8	0	8	73	9	11
2014	EC-03	9	45	18	9	18	0	55	27	11
2014	EC-04	16	38	26	9	11	0	54	20	44
2014	EC-05	12	32	18	25	13	0	44	38	68
2014	EC-06	9	30	20	24	17	0	38	41	128
2014	EC-07	8	40	18	23	11	0	48	34	100

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	36	46	10	5	1	2	0	84	6	405
2017	EC-04	35	37	14	9	2	4	0	75	11	56
2017	EC-05	33	47	16	2	0	2	0	82	2	90
2017	EC-06	37	47	7	7	1	1	0	85	8	139
2017	EC-07	39	48	7	3	1	1	0	88	4	92
2014	EC	39	42	9	5	2	4	0	84	7	374
2014	EC-02	42	41	0	0	0	17	0	100	0	11
2014	EC-03	55	36	0	0	0	9	0	100	0	11
2014	EC-04	38	47	4	2	4	4	0	89	7	44
2014	EC-05	43	40	10	4	1	1	0	84	6	68
2014	EC-06	34	46	9	5	2	3	1	83	8	128
2014	EC-07	40	37	12	6	1	4	0	80	7	100

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	41	11	13	7	5	0	68	21	405
2017	EC-04	19	26	19	11	9	16	0	54	23	56
2017	EC-05	14	50	8	17	7	4	0	68	24	90
2017	EC-06	24	45	11	9	8	3	1	71	18	139
2017	EC-07	37	38	8	11	3	2	0	77	15	92
2014	EC	31	36	10	12	6	4	1	71	19	374
2014	EC-02	8	42	16	17	0	17	0	61	20	11
2014	EC-03	27	27	9	9	27	0	0	55	36	11
2014	EC-04	31	27	9	20	7	7	0	62	28	44
2014	EC-05	28	47	4	13	3	3	1	79	17	68
2014	EC-06	31	35	12	9	7	5	1	70	17	128
2014	EC-07	38	36	9	10	5	2	0	76	15	100

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	26	24	20	9	6	0	44	31	405
2017	EC-04	16	23	32	18	7	5	0	41	26	56
2017	EC-05	9	31	21	27	6	7	0	43	35	90
2017	EC-06	13	28	23	19	10	4	1	44	31	139
2017	EC-07	22	26	23	18	7	4	0	50	26	92
2014	EC	16	29	24	16	9	5	1	48	27	374
2014	EC-02	26	8	33	0	25	8	0	37	27	11
2014	EC-03	9	36	27	0	0	18	9	63	0	11
2014	EC-04	20	24	18	22	13	2	0	46	36	44
2014	EC-05	12	40	24	16	7	0	1	52	24	68
2014	EC-06	13	25	25	17	11	9	1	41	31	128
2014	EC-07	20	32	24	17	4	3	0	53	22	100

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	16	17	20	20	15	4	29	50	405
2017	EC-04	10	11	26	16	10	25	2	28	36	56
2017	EC-05	3	19	17	24	18	13	6	27	52	90
2017	EC-06	9	12	13	19	29	13	4	26	59	139
2017	EC-07	5	26	18	17	16	13	3	38	40	92
2014	EC	6	17	17	20	21	18	1	28	51	374
2014	EC-02	8	34	8	0	25	17	8	56	33	11
2014	EC-03	9	18	27	0	18	27	0	38	25	11
2014	EC-04	11	20	7	29	15	16	2	38	54	44
2014	EC-05	6	19	19	22	19	13	1	29	48	68
2014	EC-06	5	13	20	19	21	21	1	22	52	128
2014	EC-07	6	15	14	21	26	18	0	26	57	100

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	49	32	7	8	2	1	1	82	10	407
2017	EC-04	48	36	7	3	2	2	2	88	5	57
2017	EC-05	50	33	2	10	3	1	0	84	14	90
2017	EC-06	52	35	6	6	0	1	1	88	6	140
2017	EC-07	41	32	14	11	2	0	0	73	13	92
2014	EC	48	30	8	8	4	1	1	80	12	374
2014	EC-02	59	25	0	0	8	8	0	91	9	11
2014	EC-03	27	36	27	0	9	0	0	64	9	11
2014	EC-04	42	36	4	13	2	2	0	80	16	44
2014	EC-05	43	38	3	9	6	1	0	82	15	68
2014	EC-06	56	25	9	6	2	0	1	82	9	128
2014	EC-07	47	30	11	7	3	1	1	79	10	100

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	59	26	5	4	2	2	1	88	6	405
2017	EC-04	64	24	7	2	2	0	2	89	4	57
2017	EC-05	59	28	4	4	2	1	1	89	7	90
2017	EC-06	61	26	4	4	1	3	1	90	6	139
2017	EC-07	61	26	8	2	1	2	0	89	3	91
2014	EC	56	27	5	4	2	3	3	88	6	373
2014	EC-02	67	0	0	0	17	0	17	80	20	11
2014	EC-03	55	18	18	0	0	9	0	80	0	11
2014	EC-04	56	27	0	7	2	4	4	90	10	44
2014	EC-05	46	38	12	0	0	1	3	88	0	68
2014	EC-06	57	25	5	5	2	4	2	87	8	128
2014	EC-07	61	26	4	5	1	1	2	90	6	99

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	12	25	13	24	24	2	0	37	49	407
2017	EC-04	24	26	16	21	14	0	0	50	34	57
2017	EC-05	7	32	12	23	23	2	0	40	48	90
2017	EC-06	7	22	11	27	31	2	0	30	59	140
2017	EC-07	17	24	14	23	20	2	0	42	44	92
2014	EC	11	26	17	22	22	2	0	37	45	374
2014	EC-02	42	25	8	8	8	8	0	73	18	11
2014	EC-03	18	45	27	9	0	0	0	64	9	11
2014	EC-04	13	33	16	9	20	9	0	51	32	44
2014	EC-05	13	31	16	16	21	1	1	46	38	68
2014	EC-06	6	19	16	27	30	2	0	26	58	128
2014	EC-07	9	23	18	28	21	1	0	32	50	100

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	15	9	23	42	2	1	23	67	406
2017	EC-04	9	28	11	26	23	4	0	38	51	56
2017	EC-05	4	17	7	21	49	1	1	22	71	90
2017	EC-06	7	7	10	22	51	2	1	15	75	140
2017	EC-07	10	17	9	26	32	2	3	29	62	92
2014	EC	10	20	12	21	33	3	1	31	56	374
2014	EC-02	0	33	17	0	17	17	17	50	25	11
2014	EC-03	18	18	18	27	9	9	0	40	40	11
2014	EC-04	16	20	7	29	26	2	0	36	57	44
2014	EC-05	16	22	12	19	29	1	0	39	49	68
2014	EC-06	3	18	10	20	45	4	0	22	67	128
2014	EC-07	13	18	17	23	28	1	0	31	51	100

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	38	23	16	7	5	51	24	407
2017	EC-04	15	33	28	12	7	5	51	20	57
2017	EC-05	6	39	24	20	7	6	47	28	90
2017	EC-06	10	36	26	18	8	3	47	26	140
2017	EC-07	15	44	17	13	7	4	62	21	92

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	42	15	8	4	7	0	71	13	407
2017	EC-04	33	31	14	7	3	12	0	73	12	57
2017	EC-05	22	51	12	4	3	7	0	79	8	90
2017	EC-06	21	43	13	11	5	7	0	69	18	140
2017	EC-07	27	40	19	3	4	4	1	71	8	92
2014	EC	32	37	18	5	2	6	0	73	8	373
2014	EC-02	67	17	8	0	0	8	0	91	0	11
2014	EC-03	64	27	9	0	0	0	0	91	0	11
2014	EC-04	36	38	18	2	2	4	0	77	5	44
2014	EC-05	30	37	12	12	3	7	0	72	16	68
2014	EC-06	25	43	19	5	2	6	0	72	8	127
2014	EC-07	30	30	26	4	2	8	0	65	7	100

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	43	12	15	4	1	69	19	407
2017	EC-04	26	47	9	12	2	5	76	14	57
2017	EC-05	26	46	10	14	3	1	73	17	90
2017	EC-06	23	43	9	19	5	1	67	24	140
2017	EC-07	25	41	17	12	3	1	67	15	92
2014	EC	27	41	16	8	3	4	71	12	374
2014	EC-02	59	25	8	0	8	0	84	8	11
2014	EC-03	55	27	9	0	9	0	82	9	11
2014	EC-04	31	35	11	11	9	2	68	20	44
2014	EC-05	30	35	13	12	3	7	70	16	68
2014	EC-06	23	45	18	9	2	2	71	11	128
2014	EC-07	22	43	22	6	3	4	68	9	100

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	42	14	8	4	0	0	74	13	406
2017	EC-04	41	35	5	14	5	0	0	76	19	57
2017	EC-05	31	42	13	10	3	0	0	73	13	90
2017	EC-06	31	43	14	6	6	0	1	74	11	139
2017	EC-07	27	42	20	8	2	0	0	70	10	92
2014	EC	29	41	15	9	5	0	0	71	14	374
2014	EC-02	59	25	8	0	0	0	8	91	0	11
2014	EC-03	73	18	0	0	9	0	0	91	9	11
2014	EC-04	38	33	13	7	9	0	0	71	16	44
2014	EC-05	27	46	18	7	3	0	0	72	10	68
2014	EC-06	25	41	16	13	4	1	0	67	17	128
2014	EC-07	24	45	16	9	6	0	0	69	15	100

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	31	25	15	5	1	0	54	21	406
2017	EC-04	29	35	16	16	5	0	0	64	21	57
2017	EC-05	19	40	17	19	3	2	0	60	23	90
2017	EC-06	19	29	34	12	4	1	1	49	17	140
2017	EC-07	27	25	23	19	6	0	0	52	25	91
2014	EC	19	34	19	20	8	1	0	53	28	374
2014	EC-02	17	51	25	0	0	8	0	73	0	11
2014	EC-03	45	45	0	0	9	0	0	91	9	11
2014	EC-04	34	33	4	16	11	2	0	68	27	44
2014	EC-05	19	34	25	20	1	0	0	53	22	68
2014	EC-06	16	34	19	20	12	0	0	49	32	128
2014	EC-07	15	29	23	24	8	1	0	44	32	100

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	23	35	19	17	5	1	0	59	22	407
2017	EC-04	34	33	14	16	2	2	0	68	17	57
2017	EC-05	20	44	13	20	2	0	0	65	22	90
2017	EC-06	21	32	22	17	7	1	1	53	24	140
2017	EC-07	25	31	20	16	6	1	0	57	23	92
2014	EC	18	36	17	19	10	0	0	55	28	374
2014	EC-02	17	51	8	16	0	8	0	73	18	11
2014	EC-03	18	64	9	0	9	0	0	82	9	11
2014	EC-04	33	40	4	11	11	0	0	73	22	44
2014	EC-05	18	40	21	19	3	0	0	58	22	68
2014	EC-06	15	36	17	20	12	0	0	51	32	128
2014	EC-07	16	29	20	24	11	0	0	45	35	100

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	30	15	9	6	4	0	68	16	407
2017	EC-04	45	29	10	3	9	3	0	77	12	57
2017	EC-05	35	33	11	11	7	3	0	71	18	90
2017	EC-06	33	34	19	8	4	3	1	69	12	140
2017	EC-07	33	25	19	13	6	4	1	61	19	92
2014	EC	30	31	15	12	6	4	1	65	20	374
2014	EC-02	34	41	17	0	0	8	0	82	0	11
2014	EC-03	45	27	9	9	9	0	0	73	18	11
2014	EC-04	40	31	4	4	13	7	0	76	19	44
2014	EC-05	32	41	12	7	1	3	3	78	9	68
2014	EC-06	30	25	17	16	5	5	1	59	22	128
2014	EC-07	23	33	17	19	6	1	1	57	26	100

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EC	43	26	30	406
2017	EC-04	30	33	37	56
2017	EC-05	51	24	26	90
2017	EC-06	40	28	32	140
2017	EC-07	49	24	27	92
2014	EC	47	23	31	374
2014	EC-02	25	41	34	11
2014	EC-03	36	27	36	11
2014	EC-04	49	20	31	44
2014	EC-05	34	29	37	68
2014	EC-06	48	24	27	128
2014	EC-07	57	15	28	100

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EC	4	51	17	8	12	9	176
2017	EC-04	6	35	24	6	18	12	17
2017	EC-05	2	65	7	11	15	0	46
2017	EC-06	0	54	20	5	10	11	56
2017	EC-07	9	49	16	7	6	13	45
2014	EC	3	63	14	14	9999	7	176
2014	EC-04	5	64	18	9	9999	5	22
2014	EC-05	0	70	4	13	9999	13	23
2014	EC-06	5	55	18	18	9999	5	62
2014	EC-07	2	72	9	11	9999	7	57

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	20	80	407
2017	EC-04	19	81	57
2017	EC-05	23	77	90
2017	EC-06	19	81	140
2017	EC-07	24	76	92
2014	EC	19	81	374
2014	EC-04	22	78	44
2014	EC-05	21	79	68
2014	EC-06	19	81	128
2014	EC-07	19	81	100

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	31	82
2017	EC-04	54	10
2017	EC-05	33	21
2017	EC-06	18	27
2017	EC-07	27	22
2014	EC	36	70
2014	EC-05	35	14
2014	EC-06	25	24
2014	EC-07	37	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	77	82
2017	EC-04	46	10
2017	EC-05	81	21
2017	EC-06	92	27
2017	EC-07	69	22
2014	EC	73	70
2014	EC-04	70	10
2014	EC-05	86	14
2014	EC-06	75	24
2014	EC-07	73	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	EC-04	10
2017	EC-05	21
2017	EC-06	27
2014	EC-04	10
2014	EC-05	14
2014	EC-06	24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EC	82
2017	EC-04	10
2017	EC-05	21
2017	EC-06	27
2017	EC-07	22
2014	EC	70
2014	EC-04	10
2014	EC-05	14
2014	EC-06	24
2014	EC-07	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	EC-05	21
2017	EC-06	27
2017	EC-07	22
2014	EC-04	10
2014	EC-07	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EC-04	10
2017	EC-05	21
2017	EC-07	22
2014	EC-04	10
2014	EC-07	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	EC-05	21
2017	EC-06	27
2014	EC	70
2014	EC-04	10
2014	EC-05	14
2014	EC-06	24
2014	EC-07	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EC	47	82
2017	EC-05	62	21
2017	EC-06	49	27
2017	EC-07	41	22
2014	EC	36	70
2014	EC-05	43	14
2014	EC-06	33	24
2014	EC-07	42	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EC	48	82
2017	EC-05	62	21
2017	EC-06	56	27
2017	EC-07	41	22
2014	EC	44	70
2014	EC-05	50	14
2014	EC-06	37	24
2014	EC-07	58	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EC	45	82
2017	EC-05	38	21
2017	EC-06	59	27
2017	EC-07	41	22
2014	EC	54	70
2014	EC-04	50	10
2014	EC-05	50	14
2014	EC-06	58	24
2014	EC-07	64	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EC	36	82
2017	EC-05	33	21
2017	EC-06	30	27
2017	EC-07	45	22
2014	EC	36	70
2014	EC-05	36	14
2014	EC-06	42	24
2014	EC-07	36	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EC	34	82
2017	EC-05	38	21
2017	EC-06	36	27
2017	EC-07	41	22
2014	EC	49	70
2014	EC-05	50	14
2014	EC-06	33	24
2014	EC-07	74	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EC	49	82
2017	EC-04	63	10
2017	EC-05	33	21
2017	EC-06	48	27
2017	EC-07	54	22
2014	EC	67	70
2014	EC-04	81	10
2014	EC-05	78	14
2014	EC-06	62	24
2014	EC-07	58	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EC	29	82
2017	EC-05	33	21
2017	EC-06	37	27
2017	EC-07	27	22
2014	EC	34	70
2014	EC-06	25	24
2014	EC-07	58	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EC	82
2017	EC-04	10
2017	EC-05	21
2017	EC-06	27
2017	EC-07	22
2014	EC	70
2014	EC-04	10
2014	EC-05	14
2014	EC-06	24
2014	EC-07	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	EC	10	82
2014	EC	7	70
2014	EC-05	0	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EC-04	0	10
2017	EC-06	0	27
2014	EC	13	70
2014	EC-04	0	10
2014	EC-06	21	24

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EC	54	82
2017	EC-05	58	21
2017	EC-06	67	27
2017	EC-07	49	22
2014	EC	52	70
2014	EC-04	60	10
2014	EC-05	57	14
2014	EC-06	54	24
2014	EC-07	48	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EC	35	82
2017	EC-05	43	21
2017	EC-06	34	27
2017	EC-07	37	22
2014	EC	38	70
2014	EC-05	57	14
2014	EC-06	37	24
2014	EC-07	31	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	11	82
2014	EC	16	70

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	47	82
2017	EC-05	57	21
2017	EC-06	48	27
2017	EC-07	40	22
2014	EC	54	70
2014	EC-05	71	14
2014	EC-06	54	24
2014	EC-07	48	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EC	34	82
2017	EC-04	0	10
2017	EC-05	34	21
2017	EC-06	34	27
2017	EC-07	50	22
2014	EC	26	70
2014	EC-05	35	14
2014	EC-06	25	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EC	18	82
2017	EC-04	0	10
2017	EC-06	19	27
2017	EC-07	36	22
2014	EC	16	70

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EC	14	82
2017	EC-04	0	10
2017	EC-06	19	27
2014	EC	14	70
2014	EC-04	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EC	7	82
2017	EC-04	0	10
2014	EC	11	70

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EC-04	10
2017	EC-05	21
2017	EC-06	27
2014	EC-04	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EC	18	82
2017	EC-06	25	27
2014	EC	14	70

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	14	82
2017	EC-07	27	22
2014	EC	11	70
2014	EC-04	0	10
2014	EC-05	0	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	27	82
2017	EC-04	55	10
2017	EC-05	23	21
2017	EC-06	30	27
2014	EC	24	70
2014	EC-06	25	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EC-04	0	10
2017	EC-05	0	21
2017	EC-07	0	21
2014	EC	8	66

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EC	31	81
2017	EC-04	54	10
2017	EC-05	34	21
2017	EC-06	19	27
2017	EC-07	29	21
2014	EC	30	66
2014	EC-04	50	10
2014	EC-06	30	23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	EC-05	21
2017	EC-07	21
2014	EC-05	13
2014	EC-07	17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EC	10	81
2014	EC	8	66
2014	EC-05	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EC	6	81
2014	EC	8	66
2014	EC-05	0	13
2014	EC-07	0	17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	13	81
2017	EC-04	0	10
2017	EC-07	24	21
2014	EC	12	66
2014	EC-04	0	10
2014	EC-06	22	23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	29	81
2017	EC-05	39	21
2017	EC-06	40	27
2014	EC	18	66
2014	EC-05	38	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EC	10	81
2017	EC-04	0	10
2014	EC	11	66
2014	EC-07	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EC	12	81
2017	EC-04	0	10
2014	EC	13	66

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EC	43	81
2017	EC-05	43	21
2017	EC-06	45	27
2017	EC-07	43	21
2014	EC	39	66
2014	EC-05	46	13
2014	EC-06	35	23
2014	EC-07	58	17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EC	10	81
2014	EC	12	66

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	49	81
2017	EC-05	53	21
2017	EC-06	55	27
2017	EC-07	48	21
2014	EC	57	66
2014	EC-04	50	10
2014	EC-05	62	13
2014	EC-06	48	23
2014	EC-07	70	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EC-04	10
2017	EC-06	27
2017	EC-07	21
2014	EC-05	13
2014	EC-06	23
2014	EC-07	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	57	81
2017	EC-05	62	21
2017	EC-06	67	27
2017	EC-07	52	21
2014	EC	50	66
2014	EC-05	46	13
2014	EC-06	52	23
2014	EC-07	58	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EC	81
2017	EC-04	10
2017	EC-05	21
2017	EC-06	27
2017	EC-07	21

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	13	81
2017	EC-06	18	27
2014	EC	12	66

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	92	8	82
2017	EC-04	91	9	10
2017	EC-05	86	14	21
2017	EC-06	93	7	27
2017	EC-07	95	5	22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	9	15	12	10	39	8	31	41	407
2017	EC-04	10	9	10	2	9	50	10	48	26	57
2017	EC-05	8	10	12	13	11	39	7	33	45	90
2017	EC-06	6	8	18	15	9	39	5	26	42	140
2017	EC-07	8	10	19	13	11	30	10	29	40	92
2014	EC	8	7	22	6	8	40	9	29	28	374
2014	EC-02	26	8	8	0	8	25	25	67	16	11
2014	EC-03	18	9	27	0	0	27	18	50	0	11
2014	EC-04	16	7	20	4	11	38	4	38	27	44
2014	EC-05	10	10	21	4	10	43	1	37	26	68
2014	EC-06	5	4	23	9	5	45	10	19	29	128
2014	EC-07	3	9	24	7	12	35	10	22	34	100

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	21	21	12	8	22	3	45	27	406
2017	EC-04	21	17	22	3	5	28	3	55	12	57
2017	EC-05	8	22	26	11	7	23	3	41	24	89
2017	EC-06	13	22	17	16	10	22	1	45	33	140
2017	EC-07	12	22	22	13	10	16	5	43	29	92
2014	EC	14	19	22	9	8	27	1	45	24	374
2014	EC-02	26	17	25	0	8	25	0	56	11	11
2014	EC-03	27	9	27	0	0	36	0	57	0	11
2014	EC-04	27	11	22	7	11	20	2	49	23	44
2014	EC-05	9	21	19	7	10	34	0	45	27	68
2014	EC-06	12	16	24	12	6	29	1	40	26	128
2014	EC-07	10	28	20	11	11	19	1	48	27	100

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	54	9	9	2	2	2	78	12	407
2017	EC-04	10	36	12	17	14	5	5	52	35	57
2017	EC-05	14	58	11	13	1	1	1	74	15	90
2017	EC-06	24	60	9	5	0	2	1	86	5	140
2017	EC-07	32	56	7	4	0	0	1	89	4	92
2014	EC	18	59	9	9	2	1	1	79	12	374
2014	EC-02	8	50	8	17	17	0	0	59	33	11
2014	EC-03	0	45	18	18	9	0	9	50	30	11
2014	EC-04	11	55	4	18	4	0	7	71	24	44
2014	EC-05	12	57	16	12	1	1	0	70	13	68
2014	EC-06	20	63	5	8	2	2	0	84	10	128
2014	EC-07	21	64	10	5	0	0	0	85	5	100

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	3	13	20	11	8	39	6	29	34	407
2017	EC-04	3	7	16	5	9	54	7	26	35	57
2017	EC-05	2	18	19	17	3	37	4	34	34	90
2017	EC-06	3	11	21	10	10	40	4	26	36	140
2017	EC-07	4	16	25	12	8	31	4	32	30	92
2014	EC	4	17	21	16	8	28	6	32	36	373
2014	EC-02	0	46	18	0	9	27	0	63	12	10
2014	EC-03	9	0	27	9	0	36	18	20	20	11
2014	EC-04	9	22	13	11	7	24	14	50	29	44
2014	EC-05	9	18	18	18	4	32	1	40	33	68
2014	EC-06	3	18	26	14	9	24	6	31	32	128
2014	EC-07	0	14	23	20	10	28	5	21	45	100

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	31	14	6	2	16	3	72	11	407
2017	EC-04	24	28	14	3	2	26	3	73	7	57
2017	EC-05	29	30	16	5	1	16	3	73	8	90
2017	EC-06	29	32	13	6	4	15	1	73	12	140
2017	EC-07	24	34	16	6	3	13	3	69	12	92
2014	EC	24	34	16	8	3	14	2	69	12	374
2014	EC-02	34	25	8	8	0	17	8	78	11	11
2014	EC-03	45	9	9	9	0	18	9	75	13	11
2014	EC-04	29	16	20	4	7	18	7	59	15	44
2014	EC-05	24	32	22	4	1	16	0	67	7	68
2014	EC-06	22	43	12	5	2	16	1	78	7	128
2014	EC-07	22	32	16	15	4	10	1	61	21	100

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	30	16	7	3	19	2	66	13	407
2017	EC-04	22	17	17	5	3	31	3	61	13	57
2017	EC-05	23	34	14	6	1	20	1	73	9	90
2017	EC-06	20	32	16	11	4	17	1	64	17	140
2017	EC-07	23	28	18	7	4	16	3	64	14	92
2014	EC	16	33	19	8	1	21	2	63	12	373
2014	EC-02	19	18	9	18	0	27	9	58	28	10
2014	EC-03	27	0	27	9	0	27	9	43	14	11
2014	EC-04	20	18	20	9	2	24	7	55	16	44
2014	EC-05	13	32	22	4	0	28	0	63	6	68
2014	EC-06	14	39	17	7	2	20	1	67	12	128
2014	EC-07	16	36	20	10	1	17	0	63	13	100

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	10	90	405
2017	EC-05	9	91	90
2017	EC-06	11	89	139
2017	EC-07	7	93	91
2014	EC	6	94	373
2014	EC-02	0	100	11
2014	EC-05	7	93	68
2014	EC-06	6	94	128
2014	EC-07	5	95	99

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	30	40
2014	EC	33	24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	87	40
2017	EC-06	87	15
2014	EC	100	24

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	EC	40
2017	EC-06	15
2014	EC	24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EC	40
2017	EC-06	15
2014	EC	24

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15
2014	EC	0	24

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	EC	23	40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EC	13	40
2014	EC	21	24

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	EC	32	40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	EC	40	40
2017	EC-06	40	15
2014	EC	33	24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	EC	18	40
2017	EC-06	34	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15
2014	EC	0	24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	17	40
2014	EC	21	24

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	EC	12	40

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EC	13	40

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	EC	40
2017	EC-06	15
2014	EC	24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EC	40
2017	EC-06	15
2014	EC	24

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	70	40
2017	EC-06	54	15
2014	EC	71	24

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EC	20	40

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	EC	40
2017	EC-06	15
2014	EC	24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	15	40

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EC-06	0	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EC	28	40
2014	EC	25	24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	45	40
2017	EC-06	54	15
2014	EC	33	24

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	57	40
2017	EC-06	53	15
2014	EC	71	24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EC	0	40
2017	EC-06	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	87	13	40
2017	EC-06	93	7	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	9	17	4	4	53	6	36	22	407
2017	EC-04	2	10	17	3	2	57	9	35	15	57
2017	EC-05	6	14	13	4	2	53	8	50	17	90
2017	EC-06	8	7	17	5	5	56	2	36	24	140
2017	EC-07	7	5	24	2	5	47	10	28	17	92
2014	EC	7	9	20	5	3	51	5	36	18	374
2014	EC-02	26	17	0	8	0	33	17	84	16	11
2014	EC-03	18	0	36	0	0	27	18	33	0	11
2014	EC-04	9	16	13	4	4	47	7	52	19	44
2014	EC-05	9	15	16	4	4	50	1	49	18	68
2014	EC-06	3	5	18	5	5	59	4	24	28	128
2014	EC-07	4	9	30	4	2	46	5	26	12	100

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	27	18	5	5	28	2	60	14	406
2017	EC-04	22	19	22	2	3	27	3	60	7	57
2017	EC-05	13	35	13	5	1	29	2	71	10	90
2017	EC-06	12	27	19	6	6	28	1	55	18	140
2017	EC-07	18	22	22	2	7	26	4	56	12	92
2014	EC	15	25	20	7	3	30	0	56	15	374
2014	EC-02	26	33	17	0	0	25	0	78	0	11
2014	EC-03	36	0	36	0	0	27	0	50	0	11
2014	EC-04	18	27	11	7	4	33	0	67	17	44
2014	EC-05	15	22	16	7	4	35	0	57	18	68
2014	EC-06	12	25	18	10	5	30	1	53	21	128
2014	EC-07	13	29	27	6	2	23	0	54	10	100

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	22	21	15	24	1	40	39	401
2017	EC-04	5	26	22	12	34	0	31	47	57
2017	EC-05	11	17	23	19	28	2	28	48	90
2017	EC-06	28	19	16	16	21	0	47	38	136
2017	EC-07	20	27	22	12	18	1	47	31	90

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	25	30	19	18	32	38	407
2017	EC-04	10	34	31	19	5	45	24	57
2017	EC-05	8	26	35	17	14	34	32	90
2017	EC-06	9	27	28	18	19	36	37	140
2017	EC-07	3	14	29	26	27	17	53	92

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	24	28	23	17	0	31	41	406
2017	EC-04	12	29	21	26	12	0	41	38	57
2017	EC-05	5	27	29	23	14	1	32	38	89
2017	EC-06	8	28	26	21	16	1	37	38	140
2017	EC-07	2	16	34	24	23	0	19	47	92

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	11	22	22	23	20	1	1	34	43	407
2017	EC-04	24	17	17	29	9	2	2	43	39	57
2017	EC-05	8	25	25	25	16	0	0	33	42	90
2017	EC-06	14	24	23	17	19	1	1	39	37	140
2017	EC-07	3	20	23	24	28	0	2	23	53	92

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	31	23	13	11	0	2	51	25	404
2017	EC-04	22	31	21	12	5	0	8	59	19	57
2017	EC-05	22	31	25	17	4	1	1	53	21	89
2017	EC-06	23	33	20	12	10	0	1	57	23	138
2017	EC-07	8	27	31	11	21	0	2	36	32	92

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	27	27	18	12	0	44	30	405
2017	EC-04	27	32	23	14	4	0	59	18	55
2017	EC-05	19	31	22	19	9	0	50	27	90
2017	EC-06	14	27	29	17	12	1	42	29	140
2017	EC-07	11	22	29	21	17	0	33	38	92

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	29	29	14	10	1	46	25	403
2017	EC-04	27	26	26	11	7	4	55	19	54
2017	EC-05	13	29	34	18	5	0	42	23	90
2017	EC-06	13	31	28	16	11	1	44	27	140
2017	EC-07	18	29	32	11	10	1	47	21	91

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	36	25	16	10	1	49	26	405
2017	EC-04	16	37	25	11	7	4	56	18	55
2017	EC-05	10	31	32	20	8	0	40	28	90
2017	EC-06	12	39	21	17	10	1	51	27	140
2017	EC-07	13	39	26	14	8	0	52	22	92

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	19	33	24	14	9	1	52	23	405
2017	EC-04	21	34	27	9	7	2	56	16	55
2017	EC-05	14	34	25	14	12	0	48	26	90
2017	EC-06	16	34	23	16	9	1	51	25	140
2017	EC-07	25	32	25	12	5	1	57	18	92

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	26	29	23	14	6	2	56	20	403
2017	EC-04	25	43	23	5	2	2	69	7	55
2017	EC-05	30	28	25	14	2	1	59	17	89
2017	EC-06	29	25	20	15	8	2	56	24	139
2017	EC-07	18	27	24	19	9	3	47	28	92

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	45	24	20	9	3	1	69	12	407
2017	EC-04	48	22	21	5	2	2	72	7	57
2017	EC-05	44	25	20	9	2	0	69	11	90
2017	EC-06	44	21	21	8	4	1	66	12	140
2017	EC-07	46	28	17	7	1	0	74	9	92

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	71	12	5	5	3	0	2	86	9	407
2017	EC-04	78	10	3	3	3	0	2	90	7	57
2017	EC-05	67	14	8	4	2	1	3	85	7	90
2017	EC-06	69	16	3	6	3	1	2	88	9	140
2017	EC-07	76	7	8	3	4	0	2	85	8	92

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	60	25	9	3	1	0	1	86	5	407
2017	EC-04	64	24	7	0	2	0	3	91	2	57
2017	EC-05	53	27	12	7	0	0	1	81	7	90
2017	EC-06	62	26	8	1	1	1	1	89	2	140
2017	EC-07	62	28	5	4	0	0	0	90	4	92

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	55	21	9	9	3	0	1	78	13	407
2017	EC-04	67	12	10	5	3	0	2	81	9	57
2017	EC-05	49	24	12	12	2	0	0	74	14	90
2017	EC-06	52	24	11	8	4	1	1	77	12	140
2017	EC-07	65	20	4	8	3	0	0	85	11	92

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	58	12	3	1	1	25	93	3	404
2017	EC-04	66	2	2	0	2	29	95	2	57
2017	EC-05	49	9	2	1	0	39	95	2	89
2017	EC-06	63	12	1	0	0	25	99	0	139
2017	EC-07	57	22	7	5	2	6	85	8	91

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	71	17	5	0	0	0	6	94	1	405
2017	EC-04	64	19	5	0	2	0	10	92	2	57
2017	EC-05	70	13	6	0	0	0	10	93	0	90
2017	EC-06	67	20	6	1	0	1	6	93	1	139
2017	EC-07	85	13	2	0	0	0	0	98	0	91

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	65	11	5	6	7	1	5	81	14	407
2017	EC-04	31	10	12	22	17	0	7	45	42	57
2017	EC-05	57	17	4	8	8	1	6	79	17	90
2017	EC-06	72	11	4	1	5	1	6	89	7	140
2017	EC-07	93	4	1	1	0	0	1	98	1	92

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	24	14	2	0	0	3	83	3	406
2017	EC-04	47	34	14	3	0	0	2	82	4	57
2017	EC-05	49	25	19	2	0	0	4	78	2	90
2017	EC-06	58	24	11	1	1	1	3	86	3	139
2017	EC-07	68	18	13	1	0	0	0	86	1	92

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	4	23	45	21	7	0	27	28	407
2017	EC-04	2	28	48	15	5	2	30	21	57
2017	EC-05	5	27	44	20	4	0	32	24	90
2017	EC-06	4	24	45	24	2	1	29	26	140
2017	EC-07	5	13	46	21	15	0	18	36	92

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	25	43	18	6	24	33	406
2017	EC-04	7	19	41	24	9	33	26	57
2017	EC-05	11	20	40	27	2	29	31	90
2017	EC-06	4	30	45	15	6	21	34	140
2017	EC-07	12	27	46	11	4	15	39	92

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	36	14	15	11	10	0	55	29	406
2017	EC-04	14	36	12	14	12	12	0	57	29	57
2017	EC-05	12	34	19	15	13	6	0	49	31	90
2017	EC-06	17	38	11	14	8	12	1	62	25	139
2017	EC-07	12	37	17	15	11	8	0	53	28	92

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	30	20	26	11	2	0	41	38	407
2017	EC-04	8	33	29	17	7	5	0	44	25	57
2017	EC-05	8	36	17	25	14	0	0	44	40	90
2017	EC-06	12	24	23	31	9	1	1	37	40	140
2017	EC-07	12	33	17	23	13	2	0	46	37	92

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	14	86	405
2017	EC-04	12	88	57
2017	EC-05	15	85	90
2017	EC-06	16	84	139
2017	EC-07	12	88	91
2014	EC	13	87	373
2014	EC-05	12	88	68
2014	EC-06	18	82	128
2014	EC-07	6	94	99

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	72	28	58
2017	EC-05	85	15	13
2017	EC-06	77	23	22
2017	EC-07	63	37	11
2014	EC	67	33	48
2014	EC-06	83	17	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	38	2	10	0	2	88	10	42
2017	EC-05	36	27	9	28	0	0	63	28	11
2017	EC-06	53	41	0	6	0	0	94	6	17
2014	EC	41	28	13	12	3	3	71	16	32
2014	EC-06	42	26	16	11	0	5	72	11	19

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	23	19	20	15	19	4	0	24	76	406
2017	EC-04	12	21	21	17	26	3	0	12	88	57
2017	EC-05	17	17	21	18	26	1	1	17	83	90
2017	EC-06	32	19	14	11	17	6	0	34	66	140
2017	EC-07	26	20	23	14	13	3	0	27	73	91

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	36	293
2017	EC-04	57	48
2017	EC-05	38	73
2017	EC-06	33	85
2017	EC-07	16	64

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	40	293
2017	EC-04	55	48
2017	EC-05	34	73
2017	EC-06	41	85
2017	EC-07	24	64

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	21	293
2017	EC-04	26	48
2017	EC-05	23	73
2017	EC-06	15	85
2017	EC-07	19	64

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EC	56	293
2017	EC-04	41	48
2017	EC-05	53	73
2017	EC-06	59	85
2017	EC-07	73	64

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EC	10	293
2017	EC-04	4	48
2017	EC-05	12	73
2017	EC-06	14	85
2017	EC-07	9	64

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EC	33	293
2017	EC-04	27	48
2017	EC-05	33	73
2017	EC-06	36	85
2017	EC-07	31	64

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EC	3	34	24	13	9	16	292
2017	EC-04	4	31	18	16	10	20	48
2017	EC-05	7	26	26	14	8	19	73
2017	EC-06	2	40	21	15	6	15	85
2017	EC-07	0	28	33	11	14	13	63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	5	15	12	21	38	2	6	22	65	293
2017	EC-04	8	18	10	16	45	0	2	27	63	48
2017	EC-05	0	18	12	22	39	3	6	20	67	72
2017	EC-06	6	13	15	22	35	2	7	21	63	86
2017	EC-07	3	11	11	22	45	2	6	15	73	64

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	1	6	10	16	63	1	3	7	83	294
2017	EC-04	2	8	10	14	63	2	0	10	79	48
2017	EC-05	0	4	10	12	67	1	5	4	85	73
2017	EC-06	1	7	13	15	62	0	2	8	79	86
2017	EC-07	0	5	6	22	61	3	3	5	88	64

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me