2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 52 6 17 4 0 0 73 21 415
2017 Scientific and Professional 22 50 7 15 6 0 0 72 21 484
2017 Administration and Foreign Services 26 51 6 12 4 0 0 77 16 2979
2017 Technical 21 47 3 24 5 0 0 68 29 38
2017 Administrative Support 39 33 9 12 5 1 1 73 18 92
2017 Operational 39 36 9 7 9 0 0 75 16 12
2017 Other 49 38 2 8 2 0 1 87 11 122
2014 Executive 33 47 6 11 2 0 0 80 14 407
2014 Scientific and Professional 27 46 6 16 5 0 0 73 21 430
2014 Administration and Foreign Services 32 49 5 11 3 0 0 81 14 2947
2014 Technical 38 39 0 23 0 0 0 77 23 26
2014 Administrative Support 35 44 9 9 3 0 1 80 11 106
2014 Other 36 44 4 12 3 0 1 81 15 83

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 67 26 3 2 2 0 0 93 4 413
2017 Scientific and Professional 67 23 4 5 1 0 0 90 6 484
2017 Administration and Foreign Services 61 29 4 4 1 0 0 91 5 2973
2017 Technical 55 21 15 8 0 0 0 77 8 38
2017 Administrative Support 60 33 3 3 0 0 1 93 3 92
2017 Operational 52 23 18 0 0 0 7 80 0 12
2017 Other 77 18 3 2 0 0 1 95 2 121
2014 Executive 73 21 3 3 0 0 0 94 3 406
2014 Scientific and Professional 67 24 4 3 2 1 0 92 5 430
2014 Administration and Foreign Services 62 28 4 4 1 0 0 91 5 2945
2014 Technical 61 23 0 11 4 0 0 85 15 26
2014 Administrative Support 52 37 5 5 0 1 1 90 5 106
2014 Other 79 13 4 3 1 0 0 93 4 83

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 61 22 5 9 3 0 0 83 12 415
2017 Scientific and Professional 60 20 5 9 6 0 0 80 15 484
2017 Administration and Foreign Services 48 27 8 11 5 0 0 75 17 2980
2017 Technical 50 24 13 10 3 0 0 74 13 38
2017 Administrative Support 48 27 9 12 4 0 0 75 16 92
2017 Operational 61 9 9 0 0 0 21 89 0 12
2017 Other 63 21 5 7 3 0 1 84 10 122
2014 Executive 62 18 5 10 5 0 0 80 15 407
2014 Scientific and Professional 60 19 6 9 6 0 0 79 15 426
2014 Administration and Foreign Services 47 27 7 13 5 0 0 74 18 2943
2014 Technical 54 38 0 8 0 0 0 92 8 26
2014 Administrative Support 41 36 11 10 1 0 0 77 11 106
2014 Other 65 17 7 6 5 0 1 82 11 83

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 36 5 11 6 0 0 78 17 415
2017 Scientific and Professional 28 41 8 15 8 0 0 69 23 482
2017 Administration and Foreign Services 34 39 8 13 6 0 0 73 19 2979
2017 Technical 36 32 8 13 11 0 0 68 24 38
2017 Administrative Support 37 34 9 9 11 1 0 71 20 92
2017 Operational 52 32 9 0 0 0 7 90 0 12
2017 Other 48 33 2 10 5 0 2 82 16 122
2014 Executive 52 31 5 8 3 0 0 83 12 406
2014 Scientific and Professional 32 32 9 17 10 0 0 64 27 429
2014 Administration and Foreign Services 36 38 8 11 6 0 0 75 17 2940
2014 Technical 45 40 4 4 8 0 0 85 11 26
2014 Administrative Support 34 47 8 7 5 0 0 81 11 105
2014 Other 42 34 10 10 4 0 0 76 15 83

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 47 14 12 3 0 0 71 15 415
2017 Scientific and Professional 19 43 12 14 10 0 0 63 25 483
2017 Administration and Foreign Services 22 40 13 16 8 0 0 62 24 2976
2017 Technical 16 37 16 18 13 0 0 53 32 38
2017 Administrative Support 36 36 11 8 9 0 1 73 16 92
2017 Operational 36 30 25 9 0 0 0 66 9 12
2017 Other 33 36 13 13 4 0 1 70 17 122
2014 Executive 27 45 13 12 3 0 0 72 15 407
2014 Scientific and Professional 17 38 14 21 10 0 0 55 31 430
2014 Administration and Foreign Services 21 40 15 16 7 0 1 61 24 2944
2014 Technical 30 8 12 30 20 0 0 38 50 26
2014 Administrative Support 32 32 23 7 5 1 0 65 12 106
2014 Other 30 32 13 15 4 0 5 65 21 83

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 67 27 3 2 1 0 0 94 3 414
2017 Scientific and Professional 54 34 6 4 2 0 0 87 7 484
2017 Administration and Foreign Services 45 38 9 5 3 0 0 83 8 2975
2017 Technical 58 21 10 8 3 0 0 79 11 38
2017 Administrative Support 40 33 15 8 3 1 0 74 11 92
2017 Operational 66 25 0 9 0 0 0 91 9 12
2017 Other 47 35 10 5 2 0 1 83 7 122
2014 Executive 66 30 3 1 0 0 0 95 2 407
2014 Scientific and Professional 44 41 7 5 2 0 0 86 7 430
2014 Administration and Foreign Services 43 38 8 7 3 0 0 81 10 2946
2014 Technical 54 38 4 4 0 0 0 92 4 26
2014 Administrative Support 29 38 14 14 5 0 0 67 19 106
2014 Other 49 29 14 5 3 0 0 79 8 83

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 26 2 2 1 0 0 95 3 414
2017 Scientific and Professional 53 36 3 6 2 0 0 89 8 484
2017 Administration and Foreign Services 47 37 7 5 3 0 0 85 9 2976
2017 Technical 68 19 5 8 0 0 0 87 8 38
2017 Administrative Support 46 30 11 8 4 1 0 77 12 92
2017 Operational 75 16 0 9 0 0 0 91 9 12
2017 Other 43 42 6 4 3 1 1 86 7 122
2014 Executive 68 28 2 2 0 0 0 96 2 406
2014 Scientific and Professional 51 35 7 6 2 0 0 86 7 430
2014 Administration and Foreign Services 46 37 7 7 3 0 0 83 10 2943
2014 Technical 62 38 0 0 0 0 0 100 0 26
2014 Administrative Support 28 39 18 10 5 0 0 67 15 106
2014 Other 43 34 10 9 3 0 0 78 12 83

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 45 6 5 1 0 0 87 7 413
2017 Scientific and Professional 36 42 8 10 3 0 0 78 14 484
2017 Administration and Foreign Services 36 41 10 9 3 0 0 78 12 2971
2017 Technical 34 48 10 3 5 0 0 82 8 38
2017 Administrative Support 36 33 10 18 3 0 0 69 21 91
2017 Operational 66 18 7 9 0 0 0 84 9 12
2017 Other 56 23 10 7 4 0 1 79 11 122
2014 Executive 50 35 9 6 0 0 0 85 6 407
2014 Scientific and Professional 38 38 12 7 5 1 0 77 11 430
2014 Administration and Foreign Services 36 42 11 8 3 0 0 79 11 2944
2014 Technical 55 29 4 8 4 0 0 84 12 25
2014 Administrative Support 36 39 12 9 4 0 0 75 13 104
2014 Other 40 38 9 9 2 0 2 80 11 83

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 33 14 25 7 0 1 54 32 414
2017 Scientific and Professional 30 34 13 16 6 1 0 64 22 484
2017 Administration and Foreign Services 32 35 12 12 8 0 0 68 20 2976
2017 Technical 34 32 3 23 8 0 0 66 32 38
2017 Administrative Support 45 37 9 3 5 1 0 82 9 92
2017 Operational 66 18 7 9 0 0 0 84 9 12
2017 Other 50 22 13 5 5 2 3 76 11 122
2014 Executive 22 35 17 17 8 0 0 58 25 407
2014 Scientific and Professional 30 35 14 14 7 0 0 66 21 429
2014 Administration and Foreign Services 30 36 14 12 7 1 1 67 19 2945
2014 Technical 30 38 12 8 11 0 0 69 19 26
2014 Administrative Support 35 28 24 6 6 0 2 64 12 105
2014 Other 39 28 16 6 3 4 4 73 9 83

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 4 4 5 5 11 0 71 26 57 414
2017 Scientific and Professional 28 31 9 15 12 2 2 62 28 483
2017 Administration and Foreign Services 28 29 12 14 11 2 5 61 26 2976
2017 Technical 34 40 5 8 8 3 3 78 17 38
2017 Administrative Support 37 21 7 8 8 2 18 73 19 92
2017 Operational 57 9 0 0 34 0 0 66 34 12
2017 Other 16 14 16 12 5 4 34 48 27 122
2014 Executive 3 4 6 7 13 0 67 20 60 406
2014 Scientific and Professional 31 30 8 12 13 2 3 65 27 429
2014 Administration and Foreign Services 31 31 9 15 9 1 4 65 25 2945
2014 Technical 26 23 20 8 15 0 8 54 25 26
2014 Administrative Support 30 23 17 3 9 3 15 64 15 106
2014 Other 25 10 4 9 14 6 32 56 37 83

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 35 6 3 1 0 0 90 4 415
2017 Scientific and Professional 40 41 7 8 3 0 0 82 11 484
2017 Administration and Foreign Services 35 44 10 6 4 0 0 80 10 2978
2017 Technical 42 29 19 8 3 0 0 71 11 38
2017 Administrative Support 33 45 14 3 5 0 0 77 9 92
2017 Operational 66 18 16 0 0 0 0 84 0 12
2017 Other 46 43 6 1 4 0 1 90 5 121
2014 Executive 48 41 6 4 1 0 0 89 5 407
2014 Scientific and Professional 27 48 10 10 5 0 0 74 15 430
2014 Administration and Foreign Services 30 44 12 9 5 0 0 74 14 2947
2014 Technical 35 30 19 15 0 0 0 65 15 26
2014 Administrative Support 26 41 21 4 7 0 0 68 11 106
2014 Other 36 44 15 5 0 0 0 79 5 83

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 41 15 14 6 0 0 65 20 414
2017 Scientific and Professional 24 39 14 16 6 0 0 64 22 483
2017 Administration and Foreign Services 24 38 16 14 8 0 0 62 21 2978
2017 Technical 26 34 21 5 13 0 0 61 18 38
2017 Administrative Support 28 36 14 11 11 0 0 64 22 92
2017 Operational 57 18 7 9 9 0 0 75 18 12
2017 Other 48 29 11 3 6 0 2 79 10 122
2014 Executive 23 43 15 14 5 0 0 66 19 407
2014 Scientific and Professional 21 39 14 16 10 0 0 60 26 429
2014 Administration and Foreign Services 19 38 18 15 9 0 0 58 24 2946
2014 Technical 15 31 19 23 11 0 0 46 34 26
2014 Administrative Support 24 36 21 11 7 0 1 61 18 106
2014 Other 44 35 10 8 3 0 0 79 11 83

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 29 49 11 8 2 0 0 78 11 414
2017 Scientific and Professional 25 44 12 13 6 0 0 69 18 483
2017 Administration and Foreign Services 24 44 15 12 5 0 0 68 17 2979
2017 Technical 26 37 13 13 11 0 0 63 24 38
2017 Administrative Support 41 39 7 7 5 1 0 81 12 92
2017 Operational 50 23 0 18 9 0 0 73 27 12
2017 Other 37 39 10 10 2 1 1 78 12 122

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 37 4 2 1 0 0 92 3 415
2017 Scientific and Professional 40 44 7 7 2 0 0 84 9 484
2017 Administration and Foreign Services 39 43 10 5 3 0 0 82 8 2979
2017 Technical 42 34 8 8 8 0 0 76 16 38
2017 Administrative Support 50 33 11 2 2 2 0 84 5 92
2017 Operational 41 34 7 9 9 0 0 75 18 12
2017 Other 44 42 5 3 4 0 1 87 8 121
2014 Executive 57 35 4 4 1 0 0 91 5 407
2014 Scientific and Professional 37 40 10 9 4 1 0 77 13 430
2014 Administration and Foreign Services 34 44 12 7 3 0 0 79 10 2944
2014 Technical 30 43 8 15 4 0 0 73 19 26
2014 Administrative Support 36 43 15 3 3 0 1 79 6 106
2014 Other 45 35 12 4 3 0 1 81 7 83

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 44 8 9 5 0 0 77 14 414
2017 Scientific and Professional 30 38 12 13 6 0 0 68 20 483
2017 Administration and Foreign Services 26 40 15 12 7 0 0 66 19 2977
2017 Technical 29 42 13 5 11 0 0 71 16 38
2017 Administrative Support 35 35 10 12 9 0 0 70 21 92
2017 Operational 57 16 9 18 0 0 0 73 18 12
2017 Other 44 35 12 4 3 1 1 80 8 122

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 70 25 4 1 0 0 0 95 1 412
2017 Scientific and Professional 51 37 7 5 1 0 0 88 6 482
2017 Administration and Foreign Services 51 36 8 3 2 0 0 87 5 2969
2017 Technical 58 27 11 3 3 0 0 84 5 38
2017 Administrative Support 61 29 7 2 1 0 0 90 3 92
2017 Operational 91 9 0 0 0 0 0 100 0 12
2017 Other 49 38 9 2 0 0 2 89 2 122
2014 Executive 74 21 5 0 0 0 0 94 1 406
2014 Scientific and Professional 55 31 8 4 1 0 0 87 5 429
2014 Administration and Foreign Services 55 32 9 3 1 0 0 87 4 2942
2014 Technical 65 23 8 4 0 0 0 88 4 26
2014 Administrative Support 58 29 11 0 2 0 0 87 2 106
2014 Other 61 30 7 1 0 0 1 92 1 83

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 45 7 3 2 0 0 89 4 413
2017 Scientific and Professional 30 41 12 12 5 0 0 71 17 481
2017 Administration and Foreign Services 28 43 13 11 5 0 0 72 16 2969
2017 Technical 34 36 14 11 5 0 0 71 16 38
2017 Administrative Support 31 33 13 10 11 0 2 65 21 91
2017 Operational 59 25 7 0 9 0 0 84 9 12
2017 Other 43 41 8 5 2 0 2 85 7 121
2014 Executive 40 44 6 9 1 0 0 84 10 407
2014 Scientific and Professional 22 42 13 15 8 0 0 65 22 430
2014 Administration and Foreign Services 21 44 14 14 7 0 0 65 21 2946
2014 Technical 15 39 19 11 15 0 0 54 27 26
2014 Administrative Support 19 41 13 12 14 0 1 60 27 106
2014 Other 33 33 23 7 4 0 1 66 11 83

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 40 10 7 2 0 0 81 9 413
2017 Scientific and Professional 31 37 15 11 6 0 0 68 17 483
2017 Administration and Foreign Services 31 37 15 11 6 0 0 69 17 2968
2017 Technical 34 44 6 6 11 0 0 78 16 38
2017 Administrative Support 36 32 17 8 7 1 0 68 14 92
2017 Operational 61 14 7 9 9 0 0 75 18 12
2017 Other 41 39 7 9 3 0 2 81 12 122
2014 Executive 37 38 12 9 4 0 0 75 13 406
2014 Scientific and Professional 26 37 14 13 10 0 0 64 23 430
2014 Administration and Foreign Services 26 39 16 13 6 0 0 65 19 2945
2014 Technical 11 54 11 8 15 0 0 66 23 26
2014 Administrative Support 21 42 22 5 9 0 2 64 14 106
2014 Other 37 36 10 8 10 0 0 73 17 83

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 42 13 9 3 0 0 75 12 413
2017 Scientific and Professional 29 35 18 12 5 0 1 66 17 483
2017 Administration and Foreign Services 29 39 15 11 5 0 0 69 16 2970
2017 Technical 32 35 19 5 8 0 0 68 14 37
2017 Administrative Support 37 36 14 7 5 1 0 74 12 92
2017 Operational 75 7 9 0 9 0 0 82 9 12
2017 Other 42 38 13 3 2 0 2 81 5 122
2014 Executive 40 35 15 9 2 0 0 74 11 407
2014 Scientific and Professional 25 37 16 12 8 1 0 64 20 429
2014 Administration and Foreign Services 27 40 16 11 5 0 0 68 16 2944
2014 Technical 19 39 19 11 12 0 0 58 23 26
2014 Administrative Support 26 40 18 8 7 0 1 68 14 106
2014 Other 41 34 13 5 3 0 4 78 9 83

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 54 36 8 2 1 0 0 90 3 410
2017 Scientific and Professional 42 41 8 7 2 0 0 83 9 483
2017 Administration and Foreign Services 40 42 10 6 3 0 0 82 9 2968
2017 Technical 50 32 10 5 3 0 0 82 8 38
2017 Administrative Support 49 35 8 5 2 1 0 85 8 92
2017 Operational 82 18 0 0 0 0 0 100 0 12
2017 Other 52 34 7 2 4 0 1 87 6 122
2014 Executive 55 35 7 3 0 0 0 90 3 407
2014 Scientific and Professional 32 42 15 8 3 0 0 74 10 430
2014 Administration and Foreign Services 36 43 12 6 3 0 0 79 9 2942
2014 Technical 65 23 8 4 0 0 0 89 4 26
2014 Administrative Support 38 37 11 6 7 1 0 75 13 106
2014 Other 47 41 8 2 1 0 0 88 3 83

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 22 21 26 24 0 1 29 50 414
2017 Scientific and Professional 22 41 20 11 5 0 0 63 16 484
2017 Administration and Foreign Services 24 36 20 12 7 0 1 61 19 2981
2017 Technical 32 42 13 5 5 0 3 76 10 38
2017 Administrative Support 44 35 13 7 2 0 0 78 9 92
2017 Operational 43 25 16 0 9 0 7 73 10 12
2017 Other 56 26 9 4 3 0 2 83 8 122
2014 Executive 8 21 24 22 25 0 1 29 47 407
2014 Scientific and Professional 20 39 22 11 7 0 0 60 18 429
2014 Administration and Foreign Services 23 35 21 11 9 0 0 59 20 2947
2014 Technical 23 50 11 16 0 0 0 73 16 26
2014 Administrative Support 49 30 10 9 2 0 0 79 10 106
2014 Other 51 35 7 2 5 0 0 86 6 83

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 24 46 18 3 0 1 21 32 414
2017 Scientific and Professional 11 24 39 18 7 0 1 25 35 481
2017 Administration and Foreign Services 11 28 37 15 6 1 3 22 40 2965
2017 Technical 8 43 30 8 3 3 5 12 56 37
2017 Administrative Support 10 19 33 19 11 3 4 33 31 90
2017 Operational 14 18 25 20 9 7 7 33 38 12
2017 Other 6 13 31 28 16 2 4 47 20 122
2014 Executive 9 30 41 16 4 0 0 20 39 407
2014 Scientific and Professional 17 28 34 14 5 0 1 19 46 429
2014 Administration and Foreign Services 14 32 34 13 4 0 1 18 47 2939
2014 Technical 34 31 27 5 4 0 0 9 65 26
2014 Administrative Support 12 34 23 15 11 1 5 28 48 104
2014 Other 8 18 39 21 8 2 4 30 27 83

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 21 42 22 5 0 2 27 30 414
2017 Scientific and Professional 11 21 34 22 9 2 1 32 33 483
2017 Administration and Foreign Services 12 22 32 20 8 2 4 31 36 2960
2017 Technical 11 30 32 16 3 3 5 21 44 37
2017 Administrative Support 10 13 23 20 21 8 4 47 27 90
2017 Operational 25 18 7 9 20 7 14 36 55 12
2017 Other 4 9 20 28 30 6 4 64 14 121
2014 Executive 13 32 37 15 3 0 0 18 44 407
2014 Scientific and Professional 26 27 21 16 6 1 1 23 55 429
2014 Administration and Foreign Services 19 29 28 15 5 1 2 21 50 2943
2014 Technical 15 38 23 11 12 0 0 24 54 26
2014 Administrative Support 13 27 22 15 11 4 7 30 46 105
2014 Other 9 22 16 24 16 5 8 47 35 83

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 15 30 32 18 3 0 1 22 46 413
2017 Scientific and Professional 23 27 31 14 4 1 1 18 50 484
2017 Administration and Foreign Services 25 28 28 11 5 1 2 16 55 2969
2017 Technical 41 29 19 3 3 3 3 6 74 37
2017 Administrative Support 14 18 29 13 14 6 6 31 36 90
2017 Operational 34 0 9 16 13 14 14 40 48 12
2017 Other 15 19 27 20 12 5 2 34 37 122
2014 Executive 23 31 26 17 3 0 0 20 54 406
2014 Scientific and Professional 31 34 19 10 3 1 1 14 67 428
2014 Administration and Foreign Services 30 30 25 10 3 1 2 13 61 2941
2014 Technical 53 20 23 0 4 0 0 4 73 26
2014 Administrative Support 13 31 27 11 10 2 7 22 49 105
2014 Other 21 24 25 17 10 0 3 28 47 83

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 35 36 8 2 0 0 10 54 412
2017 Scientific and Professional 17 31 32 15 3 0 1 18 49 481
2017 Administration and Foreign Services 13 27 35 17 6 1 2 23 41 2966
2017 Technical 8 17 44 19 5 3 5 26 26 37
2017 Administrative Support 8 7 29 29 17 7 4 51 16 90
2017 Operational 7 0 25 16 45 7 0 65 8 12
2017 Other 7 9 26 27 26 3 2 56 17 121
2014 Executive 15 34 39 10 2 0 0 12 50 406
2014 Scientific and Professional 19 31 33 12 4 1 0 16 51 429
2014 Administration and Foreign Services 14 28 35 17 4 1 1 21 43 2933
2014 Technical 11 31 26 28 4 0 0 31 42 26
2014 Administrative Support 9 15 34 18 13 3 9 35 27 104
2014 Other 4 11 26 33 19 2 5 56 16 83

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 36 26 6 1 0 1 7 67 415
2017 Scientific and Professional 25 26 29 12 4 2 2 16 53 481
2017 Administration and Foreign Services 25 29 26 11 5 1 3 17 56 2975
2017 Technical 10 29 32 16 8 3 3 25 42 38
2017 Administrative Support 16 16 22 24 15 3 2 42 35 91
2017 Operational 25 16 14 22 16 7 0 40 44 12
2017 Other 7 10 15 25 30 8 5 63 20 121
2014 Executive 27 37 25 9 2 0 0 11 64 407
2014 Scientific and Professional 27 28 25 13 4 1 3 17 57 430
2014 Administration and Foreign Services 28 31 25 10 4 1 2 14 61 2942
2014 Technical 19 28 34 4 15 0 0 19 47 26
2014 Administrative Support 24 21 22 14 11 0 8 28 49 106
2014 Other 11 21 20 20 21 0 8 44 34 83

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 11 28 37 19 4 0 1 23 40 412
2017 Scientific and Professional 18 24 32 14 8 1 3 23 44 482
2017 Administration and Foreign Services 16 25 30 17 7 2 4 26 43 2968
2017 Technical 11 30 13 21 16 3 5 41 45 37
2017 Administrative Support 19 21 23 18 11 4 3 31 43 90
2017 Operational 41 9 13 0 14 16 7 18 65 12
2017 Other 7 18 24 18 19 11 4 43 29 122
2014 Executive 10 24 39 21 5 0 1 26 34 405
2014 Scientific and Professional 20 23 30 16 7 2 2 24 45 427
2014 Administration and Foreign Services 16 23 31 18 7 1 4 26 41 2943
2014 Technical 4 23 38 24 11 0 0 35 26 26
2014 Administrative Support 18 20 27 12 13 1 9 28 42 105
2014 Other 8 24 17 22 11 8 10 40 38 83

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 35 32 6 1 0 1 7 61 414
2017 Scientific and Professional 22 23 33 13 3 2 3 18 48 484
2017 Administration and Foreign Services 21 29 31 10 5 1 2 16 52 2974
2017 Technical 27 35 19 5 8 3 3 14 66 37
2017 Administrative Support 11 8 27 24 18 6 7 48 22 90
2017 Operational 27 10 0 40 0 8 15 52 48 11
2017 Other 5 19 24 28 15 5 3 47 26 122
2014 Executive 25 37 31 6 1 0 0 7 62 407
2014 Scientific and Professional 26 25 28 13 4 2 2 17 53 429
2014 Administration and Foreign Services 25 29 29 10 4 1 2 14 56 2939
2014 Technical 38 19 28 4 11 0 0 15 57 26
2014 Administrative Support 15 20 27 13 13 3 9 30 40 105
2014 Other 11 23 26 15 11 6 7 30 40 83
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 72 18 3 5 2 0 1 91 6 415
2017 Scientific and Professional 66 21 4 5 3 0 1 88 8 484
2017 Administration and Foreign Services 59 23 6 7 3 0 1 83 10 2976
2017 Technical 63 24 3 3 5 3 0 89 8 38
2017 Administrative Support 55 26 8 5 4 0 1 82 10 92
2017 Operational 73 0 9 18 0 0 0 73 18 12
2017 Other 65 25 2 4 0 1 2 93 4 122
2014 Executive 72 18 4 4 2 0 1 91 6 407
2014 Scientific and Professional 68 18 6 5 2 0 0 86 8 430
2014 Administration and Foreign Services 62 21 6 7 3 0 1 84 10 2946
2014 Technical 88 12 0 0 0 0 0 100 0 26
2014 Administrative Support 58 26 7 6 1 0 3 86 7 106
2014 Other 78 15 5 2 1 0 0 92 3 83

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 40 41 8 4 3 1 3 85 7 415
2017 Scientific and Professional 23 32 12 12 8 6 6 63 23 484
2017 Administration and Foreign Services 22 33 16 11 7 5 5 62 20 2979
2017 Technical 16 39 13 11 11 3 8 61 24 38
2017 Administrative Support 20 31 26 7 5 5 5 57 13 92
2017 Operational 30 14 9 18 9 7 13 55 33 12
2017 Other 36 21 7 6 6 8 14 74 16 122
2014 Executive 50 36 6 5 0 1 1 87 6 406
2014 Scientific and Professional 29 30 13 13 6 4 5 65 21 430
2014 Administration and Foreign Services 28 31 15 9 7 5 5 66 17 2947
2014 Technical 38 20 15 15 4 8 0 63 20 26
2014 Administrative Support 31 30 14 9 7 4 6 68 17 106
2014 Other 37 34 8 3 3 3 11 83 8 83

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 61 31 4 3 1 0 0 92 4 414
2017 Scientific and Professional 40 33 8 11 7 1 0 73 18 481
2017 Administration and Foreign Services 40 34 10 8 6 1 0 76 15 2977
2017 Technical 37 23 8 19 11 3 0 62 30 38
2017 Administrative Support 41 35 5 9 10 0 0 76 18 92
2017 Operational 43 24 9 18 0 7 0 71 19 12
2017 Other 49 28 8 12 1 1 1 79 13 122
2014 Executive 60 32 3 4 0 0 1 93 4 407
2014 Scientific and Professional 42 31 7 11 8 1 0 74 19 430
2014 Administration and Foreign Services 43 32 10 9 5 1 0 75 15 2945
2014 Technical 35 35 8 19 4 0 0 70 23 26
2014 Administrative Support 42 27 11 12 7 1 1 70 19 105
2014 Other 46 33 8 8 5 0 0 79 13 83

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 42 7 7 2 0 0 84 9 414
2017 Scientific and Professional 34 37 11 11 5 2 0 72 16 483
2017 Administration and Foreign Services 30 39 12 11 6 2 1 70 17 2971
2017 Technical 29 37 7 10 13 3 0 68 25 38
2017 Administrative Support 22 43 12 8 11 2 2 68 19 92
2017 Operational 43 9 7 16 18 7 0 56 36 12
2017 Other 47 32 5 10 3 3 1 82 13 122
2014 Executive 39 49 5 6 1 0 0 88 6 407
2014 Scientific and Professional 30 43 10 11 4 2 0 75 16 429
2014 Administration and Foreign Services 30 44 11 10 4 1 1 75 14 2945
2014 Technical 38 31 8 23 0 0 0 69 23 26
2014 Administrative Support 24 37 13 11 10 1 4 63 23 106
2014 Other 44 36 2 9 5 2 2 84 14 83

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 32 6 5 2 2 1 86 8 415
2017 Scientific and Professional 24 29 16 11 7 13 1 62 20 484
2017 Administration and Foreign Services 25 33 14 11 8 8 1 65 20 2976
2017 Technical 21 23 24 16 5 11 0 50 24 38
2017 Administrative Support 23 25 17 15 9 9 2 54 27 92
2017 Operational 50 16 0 9 18 7 0 71 29 12
2017 Other 38 18 7 8 1 22 6 77 12 122
2014 Executive 56 33 6 3 1 1 0 90 4 407
2014 Scientific and Professional 27 29 12 15 8 8 1 62 25 430
2014 Administration and Foreign Services 27 31 14 11 8 7 2 64 21 2941
2014 Technical 34 20 27 15 0 4 0 56 16 26
2014 Administrative Support 15 29 18 13 11 9 5 51 28 106
2014 Other 35 23 14 13 2 9 4 67 17 83

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 47 12 11 5 2 1 70 17 415
2017 Scientific and Professional 8 19 19 18 12 19 4 35 39 484
2017 Administration and Foreign Services 10 23 19 19 12 14 4 40 37 2973
2017 Technical 8 13 29 14 16 11 8 27 37 37
2017 Administrative Support 14 17 20 14 11 21 3 41 33 92
2017 Operational 36 7 25 9 9 14 0 50 21 12
2017 Other 17 17 12 9 2 36 7 59 20 122
2014 Executive 20 48 16 12 2 1 1 70 14 406
2014 Scientific and Professional 8 19 23 16 13 18 4 34 36 430
2014 Administration and Foreign Services 10 21 20 18 13 14 4 38 38 2945
2014 Technical 4 23 24 19 19 7 4 30 43 26
2014 Administrative Support 9 24 23 16 12 11 5 39 34 106
2014 Other 14 12 13 16 10 26 8 41 40 83

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 35 4 2 1 0 0 93 3 410
2017 Scientific and Professional 47 35 8 8 2 0 0 82 10 482
2017 Administration and Foreign Services 44 40 7 6 3 0 0 85 8 2975
2017 Technical 37 37 11 10 0 5 0 78 11 38
2017 Administrative Support 42 40 7 8 3 1 0 82 11 91
2017 Operational 43 50 0 0 0 7 0 100 0 12
2017 Other 63 26 5 5 0 0 1 90 5 122
2014 Executive 63 33 2 3 0 0 0 95 3 407
2014 Scientific and Professional 42 42 7 6 3 0 0 85 9 429
2014 Administration and Foreign Services 44 41 7 6 2 0 0 85 8 2944
2014 Technical 43 34 7 11 4 0 0 78 15 26
2014 Administrative Support 44 41 8 3 3 0 1 87 6 106
2014 Other 60 31 5 2 2 0 0 91 4 83
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 29 40 10 13 7 1 0 70 20 414
2017 Scientific and Professional 31 42 10 10 6 1 0 74 16 484
2017 Administration and Foreign Services 32 38 12 10 6 1 1 71 16 2983
2017 Technical 29 24 23 18 3 3 0 54 22 38
2017 Administrative Support 39 34 15 5 4 0 1 74 10 91
2017 Operational 64 9 9 0 18 0 0 73 18 12
2017 Other 47 39 4 4 4 0 2 87 8 122
2014 Executive 32 38 11 12 5 0 1 71 17 407
2014 Scientific and Professional 33 34 13 13 5 1 0 68 19 430
2014 Administration and Foreign Services 29 40 13 10 6 1 1 70 16 2944
2014 Technical 27 46 12 15 0 0 0 73 15 26
2014 Administrative Support 26 44 14 9 4 1 2 73 13 106
2014 Other 48 30 10 8 4 0 0 78 12 83

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 35 11 4 4 2 1 80 8 414
2017 Scientific and Professional 39 32 12 9 5 3 1 73 14 484
2017 Administration and Foreign Services 41 34 11 5 5 3 1 78 10 2980
2017 Technical 30 38 14 11 8 0 0 68 19 37
2017 Administrative Support 47 24 15 9 3 2 0 72 12 92
2017 Operational 82 0 0 0 18 0 0 82 18 12
2017 Other 48 34 4 6 3 0 4 86 10 122
2014 Executive 46 31 12 6 2 2 0 80 8 407
2014 Scientific and Professional 38 29 15 8 6 3 0 69 15 430
2014 Administration and Foreign Services 38 33 12 7 4 3 1 75 12 2944
2014 Technical 42 39 4 15 0 0 0 81 15 26
2014 Administrative Support 34 38 13 8 6 1 1 73 13 106
2014 Other 54 24 13 5 3 1 1 79 8 83

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 39 40 9 9 4 0 0 79 12 413
2017 Scientific and Professional 36 39 8 10 6 1 0 76 16 484
2017 Administration and Foreign Services 39 36 11 8 5 1 0 76 13 2982
2017 Technical 32 21 16 19 5 5 3 57 26 38
2017 Administrative Support 42 36 12 7 3 0 0 78 10 92
2017 Operational 73 9 0 0 18 0 0 82 18 12
2017 Other 50 29 7 4 7 1 2 82 11 122
2014 Executive 42 36 10 9 2 0 0 78 12 407
2014 Scientific and Professional 35 34 11 10 7 1 1 71 18 430
2014 Administration and Foreign Services 36 37 11 10 5 1 0 74 15 2945
2014 Technical 26 39 19 11 4 0 0 65 15 26
2014 Administrative Support 29 41 14 9 6 0 1 70 15 106
2014 Other 51 30 5 8 4 1 1 83 12 83

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 78 12 4 4 2 0 0 90 5 411
2017 Scientific and Professional 74 16 5 4 2 0 0 90 5 482
2017 Administration and Foreign Services 74 18 4 3 1 0 0 92 4 2977
2017 Technical 71 15 8 0 3 3 0 89 3 38
2017 Administrative Support 79 16 3 1 0 0 0 96 1 92
2017 Operational 82 0 9 9 0 0 0 82 9 12
2017 Other 81 15 1 2 0 0 2 98 2 122
2014 Executive 79 13 4 2 2 0 1 92 4 406
2014 Scientific and Professional 71 17 4 5 3 0 0 89 7 430
2014 Administration and Foreign Services 73 17 4 4 2 0 1 91 5 2943
2014 Technical 80 16 0 4 0 0 0 96 4 26
2014 Administrative Support 72 23 3 1 0 0 2 96 1 106
2014 Other 81 11 2 0 2 0 3 95 2 83

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 26 28 8 6 3 8 22 77 12 414
2017 Scientific and Professional 32 30 12 9 6 8 3 70 17 484
2017 Administration and Foreign Services 36 27 11 8 7 6 7 71 16 2976
2017 Technical 45 18 5 5 11 3 13 75 19 38
2017 Administrative Support 44 30 9 2 4 2 9 83 7 92
2017 Operational 82 0 9 0 9 0 0 82 9 12
2017 Other 50 11 8 10 1 9 11 76 14 122
2014 Executive 26 23 10 4 3 7 26 73 11 406
2014 Scientific and Professional 34 27 10 8 6 8 6 71 17 430
2014 Administration and Foreign Services 34 27 11 7 6 7 8 72 15 2946
2014 Technical 23 47 8 4 15 4 0 72 20 26
2014 Administrative Support 45 20 11 4 9 2 10 73 14 105
2014 Other 41 25 10 1 4 2 17 81 6 83

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 32 9 7 3 1 1 82 9 413
2017 Scientific and Professional 48 29 11 7 5 1 0 77 12 483
2017 Administration and Foreign Services 49 30 9 6 5 1 0 80 11 2979
2017 Technical 45 29 8 8 8 3 0 76 16 38
2017 Administrative Support 64 23 7 4 1 1 0 88 5 92
2017 Operational 82 0 0 0 18 0 0 82 18 12
2017 Other 57 26 6 5 5 0 1 84 10 122

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 47 31 11 4 3 2 1 81 7 414
2017 Scientific and Professional 53 23 11 6 5 2 0 78 11 484
2017 Administration and Foreign Services 50 28 10 4 5 2 0 80 10 2980
2017 Technical 45 29 13 5 3 5 0 78 8 38
2017 Administrative Support 64 22 7 2 2 2 1 89 4 92
2017 Operational 70 13 0 0 18 0 0 82 18 12
2017 Other 63 18 8 3 3 4 1 85 7 122

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 35 11 8 3 0 2 77 12 413
2017 Scientific and Professional 44 28 11 9 9 1 0 72 18 482
2017 Administration and Foreign Services 45 29 12 8 5 1 0 75 13 2975
2017 Technical 42 21 13 13 5 5 0 67 19 38
2017 Administrative Support 60 27 9 2 2 0 0 87 4 92
2017 Operational 71 10 0 0 19 0 0 81 19 11
2017 Other 59 25 5 7 3 0 1 84 10 122
2014 Executive 47 30 11 8 3 0 1 78 12 407
2014 Scientific and Professional 37 30 13 12 7 1 0 68 19 430
2014 Administration and Foreign Services 40 34 13 8 5 1 0 74 13 2940
2014 Technical 39 42 11 8 0 0 0 81 8 26
2014 Administrative Support 39 35 12 6 6 1 2 76 12 106
2014 Other 53 24 14 5 3 0 0 77 8 83
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 42 14 12 4 2 4 68 17 406
2017 Scientific and Professional 15 34 19 10 8 4 11 57 21 122
2017 Administration and Foreign Services 17 37 18 13 4 4 8 61 19 1034
2017 Other 29 46 0 16 4 0 4 79 21 17
2014 Executive 28 39 11 10 4 1 8 73 15 403
2014 Scientific and Professional 12 33 22 13 5 5 10 53 20 126
2014 Administration and Foreign Services 19 36 17 10 5 5 8 63 17 973
2014 Other 13 65 0 15 7 0 0 78 22 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 36 39 10 10 3 2 0 76 13 414
2017 Scientific and Professional 26 33 18 8 5 9 0 65 15 484
2017 Administration and Foreign Services 21 36 18 12 6 6 0 61 19 2975
2017 Technical 30 14 16 16 11 13 0 50 31 37
2017 Administrative Support 31 26 17 3 10 10 2 65 15 92
2017 Operational 30 20 18 9 9 14 0 58 21 12
2017 Other 51 28 6 4 2 9 1 87 6 121
2014 Executive 35 39 13 8 1 3 0 76 10 407
2014 Scientific and Professional 17 37 20 12 7 8 0 58 21 430
2014 Administration and Foreign Services 18 35 21 11 7 8 0 58 19 2945
2014 Technical 16 15 27 8 19 15 0 37 32 26
2014 Administrative Support 23 35 22 7 7 5 2 62 15 106
2014 Other 34 44 13 1 3 4 1 83 4 83

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 26 44 13 12 4 1 0 70 16 415
2017 Scientific and Professional 24 33 19 13 7 3 0 60 21 484
2017 Administration and Foreign Services 17 35 22 14 9 2 0 54 23 2977
2017 Technical 24 21 24 16 10 5 0 47 28 38
2017 Administrative Support 30 30 12 9 11 7 1 66 21 92
2017 Operational 30 27 18 0 18 7 0 61 19 12
2017 Other 48 29 12 3 2 4 2 82 5 122
2014 Executive 29 41 17 9 4 0 0 70 13 407
2014 Scientific and Professional 16 31 18 20 13 2 0 48 34 430
2014 Administration and Foreign Services 13 32 24 18 11 3 0 46 30 2944
2014 Technical 11 24 20 11 34 0 0 35 45 26
2014 Administrative Support 22 23 27 16 10 0 2 45 27 106
2014 Other 38 31 17 7 2 4 1 73 10 83

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 10 44 18 20 7 1 0 55 27 415
2017 Scientific and Professional 15 30 20 19 10 6 0 48 31 482
2017 Administration and Foreign Services 11 28 25 20 10 5 0 41 32 2975
2017 Technical 19 18 21 19 16 8 0 40 37 38
2017 Administrative Support 23 28 18 10 10 9 2 57 22 92
2017 Operational 23 34 0 18 18 7 0 61 39 12
2017 Other 35 29 13 8 2 13 1 74 11 122
2014 Executive 11 37 21 24 6 0 0 48 30 406
2014 Scientific and Professional 9 25 20 24 19 3 0 36 44 430
2014 Administration and Foreign Services 7 25 25 22 15 5 0 34 39 2944
2014 Technical 7 12 27 19 30 4 0 20 51 26
2014 Administrative Support 17 19 32 18 9 4 2 38 28 105
2014 Other 28 32 14 11 6 6 3 65 19 83

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 37 19 16 7 2 0 57 23 415
2017 Scientific and Professional 11 24 18 21 19 7 0 38 43 484
2017 Administration and Foreign Services 12 27 21 19 16 6 0 41 37 2975
2017 Technical 18 16 21 11 29 5 0 36 42 38
2017 Administrative Support 24 24 20 9 10 12 1 56 22 91
2017 Operational 23 14 9 0 27 27 0 51 37 12
2017 Other 30 24 15 9 4 16 2 66 16 122
2014 Executive 17 35 21 19 7 3 0 53 26 407
2014 Scientific and Professional 8 18 21 22 24 7 0 28 50 430
2014 Administration and Foreign Services 8 22 23 23 19 6 0 31 44 2945
2014 Technical 15 12 11 27 23 11 0 31 56 26
2014 Administrative Support 17 23 25 14 10 9 3 45 28 106
2014 Other 24 32 9 13 8 12 1 65 24 83

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 11 45 21 18 5 0 0 56 23 415
2017 Scientific and Professional 10 31 18 22 16 3 0 43 39 483
2017 Administration and Foreign Services 11 32 20 21 12 3 0 44 35 2975
2017 Technical 22 24 19 14 19 3 0 47 34 37
2017 Administrative Support 24 31 15 13 11 4 1 59 25 92
2017 Operational 30 27 0 0 36 7 0 61 39 12
2017 Other 36 29 14 10 3 8 1 71 14 122
2014 Executive 12 39 20 22 7 0 0 51 29 407
2014 Scientific and Professional 7 25 14 27 26 2 0 32 54 430
2014 Administration and Foreign Services 7 28 21 26 16 2 0 36 43 2943
2014 Technical 4 12 12 31 34 8 0 17 70 26
2014 Administrative Support 16 26 21 22 9 6 1 44 33 106
2014 Other 26 38 12 11 11 1 1 65 22 82
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 17 52 13 14 3 0 0 70 17 415
2017 Scientific and Professional 17 47 17 13 6 1 0 64 18 481
2017 Administration and Foreign Services 17 46 20 12 5 1 0 63 17 2974
2017 Technical 19 31 24 11 13 3 0 51 24 38
2017 Administrative Support 30 38 18 4 7 2 0 70 11 92
2017 Operational 36 14 16 18 9 7 0 54 29 12
2017 Other 38 45 6 5 2 3 1 86 8 122
2014 Executive 15 46 17 16 6 0 0 62 21 407
2014 Scientific and Professional 10 36 19 21 14 1 0 45 35 430
2014 Administration and Foreign Services 13 39 22 17 8 1 0 53 25 2945
2014 Technical 11 20 11 31 27 0 0 31 57 26
2014 Administrative Support 22 27 29 10 8 2 2 51 19 106
2014 Other 33 36 18 7 4 2 0 71 11 82

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 38 5 0 0 1 0 94 0 415
2017 Scientific and Professional 34 48 11 4 1 1 0 83 6 482
2017 Administration and Foreign Services 32 45 13 4 2 3 0 80 6 2971
2017 Technical 29 37 24 6 3 3 0 67 8 38
2017 Administrative Support 36 36 13 3 2 9 0 79 6 91
2017 Operational 66 0 18 0 9 7 0 71 10 12
2017 Other 52 33 8 1 0 4 1 90 1 122
2014 Executive 59 36 3 1 0 1 0 96 1 407
2014 Scientific and Professional 38 42 9 5 2 3 0 82 8 430
2014 Administration and Foreign Services 35 43 12 5 2 3 0 81 7 2945
2014 Technical 39 27 27 8 0 0 0 65 8 26
2014 Administrative Support 23 48 16 5 2 5 2 76 7 106
2014 Other 43 40 12 2 0 3 0 86 2 83

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 62 29 4 4 1 0 0 91 5 415
2017 Scientific and Professional 24 42 11 12 7 4 0 69 20 482
2017 Administration and Foreign Services 30 40 11 9 5 3 1 73 15 2975
2017 Technical 26 34 13 13 10 3 0 62 24 38
2017 Administrative Support 27 31 16 9 9 7 2 63 19 92
2017 Operational 61 13 0 0 27 0 0 73 27 12
2017 Other 45 17 10 14 5 7 3 68 21 122
2014 Executive 61 31 4 3 1 0 0 92 4 407
2014 Scientific and Professional 31 37 9 12 6 4 1 71 19 430
2014 Administration and Foreign Services 35 38 12 9 4 3 1 75 13 2946
2014 Technical 30 34 9 15 4 4 4 70 20 26
2014 Administrative Support 29 38 11 9 3 6 4 74 14 106
2014 Other 31 20 14 12 5 12 6 62 20 83

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 49 38 8 4 1 1 0 87 5 415
2017 Scientific and Professional 15 29 23 18 8 6 1 47 29 482
2017 Administration and Foreign Services 20 34 21 13 7 5 1 57 21 2974
2017 Technical 19 31 24 16 5 3 3 53 22 38
2017 Administrative Support 13 25 21 11 10 15 5 48 26 92
2017 Operational 37 9 0 0 34 20 0 58 42 12
2017 Other 26 22 17 13 6 12 4 57 22 122
2014 Executive 48 40 6 4 0 1 0 89 5 406
2014 Scientific and Professional 17 30 24 16 9 4 1 49 27 430
2014 Administration and Foreign Services 20 34 21 12 6 5 2 58 19 2946
2014 Technical 11 35 30 11 0 8 4 53 13 26
2014 Administrative Support 14 28 26 11 7 7 8 49 21 106
2014 Other 27 29 14 15 4 9 3 64 21 83

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 23 16 12 9 7 12 55 26 413
2017 Scientific and Professional 8 17 17 19 21 14 4 30 48 482
2017 Administration and Foreign Services 10 21 18 16 19 11 4 36 42 2972
2017 Technical 16 24 21 11 19 10 0 44 33 38
2017 Administrative Support 20 20 18 11 11 15 5 50 28 91
2017 Operational 44 0 0 9 27 7 13 55 45 12
2017 Other 26 14 10 10 5 23 12 62 23 122
2014 Executive 26 24 14 14 8 6 9 58 26 407
2014 Scientific and Professional 7 17 17 20 21 17 1 29 50 430
2014 Administration and Foreign Services 10 21 20 20 18 10 2 35 43 2946
2014 Technical 15 19 19 19 11 9 7 41 37 26
2014 Administrative Support 14 17 20 22 13 9 5 36 41 106
2014 Other 16 16 12 9 7 24 16 53 27 83

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 54 31 6 7 2 1 1 86 9 413
2017 Scientific and Professional 49 31 8 7 3 1 1 82 10 484
2017 Administration and Foreign Services 46 31 10 8 3 1 1 79 11 2979
2017 Technical 47 32 5 8 3 3 3 84 11 38
2017 Administrative Support 46 28 12 10 2 0 1 76 12 91
2017 Operational 73 0 9 9 9 0 0 73 18 12
2017 Other 53 30 7 4 0 2 4 88 5 122
2014 Executive 55 29 8 6 1 0 0 84 8 407
2014 Scientific and Professional 49 29 8 7 4 1 1 80 11 430
2014 Administration and Foreign Services 44 32 11 7 3 1 1 78 10 2947
2014 Technical 65 31 4 0 0 0 0 96 0 26
2014 Administrative Support 40 34 12 9 1 1 3 77 10 105
2014 Other 62 24 6 5 1 0 1 87 6 83

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 66 25 4 2 0 1 1 93 2 414
2017 Scientific and Professional 59 27 6 4 2 2 1 88 6 482
2017 Administration and Foreign Services 56 29 7 4 2 2 1 87 6 2971
2017 Technical 50 32 5 5 0 3 5 89 5 38
2017 Administrative Support 54 35 4 2 0 3 1 93 2 92
2017 Operational 61 0 9 0 0 16 14 87 0 12
2017 Other 65 18 3 3 0 7 4 93 3 122
2014 Executive 69 23 4 2 0 1 1 93 3 407
2014 Scientific and Professional 57 26 5 4 1 3 3 89 6 429
2014 Administration and Foreign Services 56 29 6 4 1 3 1 88 5 2946
2014 Technical 58 23 8 4 4 4 0 84 8 26
2014 Administrative Support 49 38 7 2 1 3 1 90 3 106
2014 Other 61 26 2 3 0 2 6 94 4 83

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 36 18 25 13 1 0 44 39 415
2017 Scientific and Professional 12 27 14 22 23 2 0 40 46 484
2017 Administration and Foreign Services 15 29 17 18 19 2 0 44 38 2974
2017 Technical 26 23 13 11 24 3 0 51 36 38
2017 Administrative Support 33 25 13 12 10 8 0 62 24 92
2017 Operational 45 14 16 9 9 7 0 63 20 12
2017 Other 30 35 10 12 6 8 1 70 20 122
2014 Executive 11 36 18 24 12 0 0 46 36 407
2014 Scientific and Professional 11 25 17 22 23 2 0 37 45 430
2014 Administration and Foreign Services 12 29 20 21 17 2 0 41 38 2947
2014 Technical 22 23 20 15 15 0 4 47 32 26
2014 Administrative Support 20 38 18 12 8 2 2 60 22 106
2014 Other 26 28 15 11 9 6 6 61 22 83

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 17 33 12 20 16 1 2 51 37 414
2017 Scientific and Professional 8 17 9 23 39 2 1 26 64 483
2017 Administration and Foreign Services 11 22 13 18 33 1 1 34 53 2975
2017 Technical 18 21 10 24 24 3 0 41 49 38
2017 Administrative Support 18 22 18 12 23 1 5 43 37 92
2017 Operational 39 0 9 32 0 7 13 49 40 12
2017 Other 18 24 18 11 10 5 14 52 26 122
2014 Executive 23 35 15 17 9 0 1 59 26 406
2014 Scientific and Professional 9 20 13 21 34 3 1 30 56 430
2014 Administration and Foreign Services 9 21 14 24 29 2 1 31 54 2946
2014 Technical 19 8 16 19 38 0 0 27 57 26
2014 Administrative Support 12 16 26 14 22 5 5 31 40 106
2014 Other 19 27 7 15 17 4 11 55 38 83

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 51 19 9 3 1 0 69 12 414
2017 Scientific and Professional 11 38 24 14 8 5 0 52 23 484
2017 Administration and Foreign Services 12 35 28 14 7 4 0 49 22 2970
2017 Technical 21 26 21 19 8 5 0 50 28 38
2017 Administrative Support 26 32 14 10 10 9 0 63 21 92
2017 Operational 23 52 18 0 0 7 0 81 0 12
2017 Other 23 37 22 6 1 8 3 67 9 122

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 44 10 5 1 2 0 84 6 412
2017 Scientific and Professional 24 42 16 8 4 6 0 71 12 483
2017 Administration and Foreign Services 30 40 17 5 3 4 1 73 9 2977
2017 Technical 26 29 29 5 5 3 3 58 11 38
2017 Administrative Support 30 32 23 4 3 7 1 67 8 91
2017 Operational 63 22 9 0 0 7 0 90 0 12
2017 Other 47 33 7 2 2 8 1 87 5 122
2014 Executive 40 46 8 4 1 2 0 88 4 407
2014 Scientific and Professional 32 37 18 5 2 6 0 73 8 429
2014 Administration and Foreign Services 37 38 14 4 2 5 0 79 6 2944
2014 Technical 54 31 8 4 0 4 0 88 4 26
2014 Administrative Support 35 42 13 2 1 6 1 83 3 106
2014 Other 48 27 9 5 1 10 0 84 6 83

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 31 50 10 7 1 1 0 82 8 414
2017 Scientific and Professional 25 44 12 14 3 2 0 70 17 484
2017 Administration and Foreign Services 29 44 14 8 3 2 0 75 11 2974
2017 Technical 32 29 21 11 3 5 0 64 14 38
2017 Administrative Support 39 37 15 2 2 3 1 79 5 91
2017 Operational 64 9 18 0 9 0 0 73 9 12
2017 Other 46 38 5 8 1 2 1 86 8 122
2014 Executive 38 47 9 5 1 0 0 85 6 407
2014 Scientific and Professional 28 40 16 8 4 3 0 71 12 430
2014 Administration and Foreign Services 33 41 14 7 3 2 0 75 10 2945
2014 Technical 50 27 11 8 0 4 0 80 8 26
2014 Administrative Support 35 41 15 4 1 3 1 79 5 106
2014 Other 43 40 13 5 0 0 0 82 5 83

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 44 9 7 3 0 0 82 10 414
2017 Scientific and Professional 32 42 14 8 4 0 0 74 12 482
2017 Administration and Foreign Services 32 43 13 8 4 0 0 75 12 2977
2017 Technical 42 34 11 8 3 3 0 78 11 38
2017 Administrative Support 52 26 12 8 2 0 0 78 10 91
2017 Operational 66 9 9 0 9 7 0 81 10 12
2017 Other 63 28 4 2 1 0 1 92 4 122
2014 Executive 42 44 9 4 2 0 0 86 5 407
2014 Scientific and Professional 30 40 14 9 6 0 0 71 15 430
2014 Administration and Foreign Services 31 42 14 8 5 0 0 73 13 2944
2014 Technical 50 35 8 4 4 0 0 85 7 26
2014 Administrative Support 37 42 12 6 3 0 1 79 9 106
2014 Other 60 31 6 1 0 1 0 93 1 83

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 31 37 17 11 3 0 1 68 14 415
2017 Scientific and Professional 25 30 24 15 5 1 0 55 20 482
2017 Administration and Foreign Services 24 35 22 12 7 1 0 59 19 2973
2017 Technical 39 18 19 13 8 3 0 59 22 38
2017 Administrative Support 38 38 12 4 7 0 0 76 11 89
2017 Operational 59 0 23 0 18 0 0 59 18 12
2017 Other 51 27 11 6 2 1 1 80 9 122
2014 Executive 23 44 17 12 3 0 0 68 15 407
2014 Scientific and Professional 19 33 18 20 9 1 0 53 29 430
2014 Administration and Foreign Services 19 38 22 14 6 1 0 57 21 2944
2014 Technical 28 28 24 16 4 0 0 56 20 25
2014 Administrative Support 26 31 21 10 8 2 1 59 19 106
2014 Other 48 34 13 4 1 1 0 82 5 83

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 43 13 11 3 0 1 73 13 415
2017 Scientific and Professional 25 34 19 16 5 1 0 59 21 483
2017 Administration and Foreign Services 23 40 19 12 7 0 0 62 18 2976
2017 Technical 34 24 19 13 8 3 0 59 22 38
2017 Administrative Support 40 33 13 7 8 0 0 73 14 91
2017 Operational 50 9 32 9 0 0 0 59 9 12
2017 Other 50 31 9 6 3 0 1 81 9 122
2014 Executive 25 43 17 12 3 0 0 68 15 407
2014 Scientific and Professional 19 36 17 19 10 0 0 55 29 430
2014 Administration and Foreign Services 18 38 21 16 7 0 0 56 23 2945
2014 Technical 28 30 23 11 7 0 0 58 19 26
2014 Administrative Support 26 32 24 9 8 0 1 59 17 106
2014 Other 43 31 14 12 1 0 0 74 12 83

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 43 34 11 6 2 2 2 80 9 413
2017 Scientific and Professional 35 31 15 9 5 4 0 69 15 484
2017 Administration and Foreign Services 31 33 16 10 7 3 1 67 17 2972
2017 Technical 35 16 24 8 11 6 0 54 20 37
2017 Administrative Support 39 28 12 5 12 3 0 69 18 91
2017 Operational 57 0 9 0 27 7 0 61 29 12
2017 Other 47 21 10 8 5 5 4 74 15 122
2014 Executive 41 32 15 7 2 3 1 75 9 407
2014 Scientific and Professional 31 30 15 13 7 4 1 64 20 430
2014 Administration and Foreign Services 30 30 17 11 7 3 1 63 19 2944
2014 Technical 31 19 27 11 8 4 0 52 20 26
2014 Administrative Support 25 20 20 15 15 5 1 47 32 106
2014 Other 46 25 10 7 4 3 5 78 11 82
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Executive 48 33 19 415
2017 Scientific and Professional 41 29 31 483
2017 Administration and Foreign Services 35 37 28 2983
2017 Technical 16 47 37 38
2017 Administrative Support 27 33 40 92
2017 Operational 18 66 16 12
2017 Other 40 21 39 120
2014 Executive 47 34 19 407
2014 Scientific and Professional 45 25 30 430
2014 Administration and Foreign Services 35 34 31 2946
2014 Technical 24 57 19 26
2014 Administrative Support 38 32 30 106
2014 Other 48 25 27 83

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Executive 16 65 8 3 1 7 197
2017 Scientific and Professional 6 50 17 7 11 9 196
2017 Administration and Foreign Services 10 47 25 7 4 7 1044
2017 Administrative Support 20 56 16 4 0 4 25
2017 Other 4 5 5 10 77 0 46
2014 Executive 11 72 10 5 9999 2 192
2014 Scientific and Professional 4 59 15 14 9999 8 194
2014 Administration and Foreign Services 10 51 22 10 9999 7 1042
2014 Administrative Support 13 43 32 3 9999 10 40
2014 Other 7 38 6 12 9999 37 36
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 12 88 414
2017 Scientific and Professional 20 80 484
2017 Administration and Foreign Services 18 82 2976
2017 Technical 13 87 38
2017 Administrative Support 17 83 91
2017 Other 10 90 120
2014 Executive 8 92 404
2014 Scientific and Professional 19 81 430
2014 Administration and Foreign Services 19 81 2939
2014 Technical 20 80 26
2014 Administrative Support 22 78 105
2014 Other 15 85 83

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Executive 23 52
2017 Scientific and Professional 36 96
2017 Administration and Foreign Services 42 530
2017 Other 65 12
2014 Scientific and Professional 35 83
2014 Administration and Foreign Services 41 553
2014 Administrative Support 39 23
2014 Other 75 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Executive 65 52
2017 Scientific and Professional 70 96
2017 Administration and Foreign Services 68 530
2017 Administrative Support 93 15
2017 Other 70 12
2014 Executive 51 31
2014 Scientific and Professional 74 83
2014 Administration and Foreign Services 69 553
2014 Administrative Support 70 23
2014 Other 60 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Executive 19 52
2017 Scientific and Professional 5 96
2017 Administration and Foreign Services 8 530
2017 Administrative Support 0 15
2017 Other 0 12
2014 Executive 32 31
2014 Administration and Foreign Services 6 553
2014 Administrative Support 0 23
2014 Other 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Executive 0 52
2017 Scientific and Professional 0 96
2017 Administrative Support 0 15
2017 Other 0 12
2014 Executive 0 31
2014 Scientific and Professional 0 83
2014 Administration and Foreign Services 0 553
2014 Administrative Support 0 23
2014 Other 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 5 530
2017 Administrative Support 0 15
2017 Other 0 12
2014 Executive 0 31
2014 Administration and Foreign Services 3 553
2014 Other 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 7 530
2017 Other 0 12
2014 Administration and Foreign Services 5 553

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 3 530
2017 Other 0 12
2014 Administration and Foreign Services 3 553
2014 Other 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Executive 52 52
2017 Scientific and Professional 46 96
2017 Administration and Foreign Services 44 531
2014 Executive 52 31
2014 Scientific and Professional 33 83
2014 Administration and Foreign Services 44 554
2014 Administrative Support 43 23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Executive 37 52
2017 Scientific and Professional 45 96
2017 Administration and Foreign Services 42 531
2017 Administrative Support 80 15
2014 Executive 29 31
2014 Scientific and Professional 41 83
2014 Administration and Foreign Services 44 554
2014 Administrative Support 43 23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Executive 40 52
2017 Scientific and Professional 42 96
2017 Administration and Foreign Services 44 531
2017 Administrative Support 53 15
2014 Executive 22 31
2014 Scientific and Professional 52 83
2014 Administration and Foreign Services 44 554
2014 Administrative Support 52 23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Executive 35 52
2017 Scientific and Professional 38 96
2017 Administration and Foreign Services 38 531
2017 Administrative Support 33 15
2017 Other 50 12
2014 Executive 32 31
2014 Scientific and Professional 36 83
2014 Administration and Foreign Services 38 554
2014 Administrative Support 35 23
2014 Other 54 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Executive 36 52
2017 Scientific and Professional 31 96
2017 Administration and Foreign Services 33 531
2014 Executive 23 31
2014 Scientific and Professional 46 83
2014 Administration and Foreign Services 33 554

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Executive 52 52
2017 Scientific and Professional 50 96
2017 Administration and Foreign Services 56 531
2017 Administrative Support 47 15
2017 Other 55 12
2014 Executive 54 31
2014 Scientific and Professional 67 83
2014 Administration and Foreign Services 54 554
2014 Administrative Support 52 23
2014 Other 47 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Executive 35 52
2017 Scientific and Professional 30 96
2017 Administration and Foreign Services 33 531
2017 Administrative Support 47 15
2014 Executive 55 31
2014 Scientific and Professional 37 83
2014 Administration and Foreign Services 33 554
2014 Administrative Support 39 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 96
2017 Administration and Foreign Services 1 531
2017 Administrative Support 0 15
2017 Other 0 12
2014 Scientific and Professional 0 83
2014 Administration and Foreign Services 1 554
2014 Administrative Support 0 23
2014 Other 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 9 96
2017 Administration and Foreign Services 9 531
2017 Administrative Support 0 15
2017 Other 0 12
2014 Scientific and Professional 7 83
2014 Administration and Foreign Services 7 554
2014 Administrative Support 0 23

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Executive 12 52
2017 Administration and Foreign Services 14 531
2017 Other 0 12
2014 Scientific and Professional 13 83
2014 Administration and Foreign Services 12 554

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Executive 50 52
2017 Scientific and Professional 51 96
2017 Administration and Foreign Services 45 531
2017 Administrative Support 93 15
2014 Executive 38 31
2014 Scientific and Professional 54 83
2014 Administration and Foreign Services 47 554
2014 Administrative Support 57 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Executive 25 52
2017 Scientific and Professional 33 96
2017 Administration and Foreign Services 29 531
2017 Administrative Support 40 15
2014 Executive 39 31
2014 Scientific and Professional 35 83
2014 Administration and Foreign Services 30 554
2014 Administrative Support 26 23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 15 52
2017 Scientific and Professional 10 96
2017 Administration and Foreign Services 12 531
2017 Administrative Support 0 15
2014 Scientific and Professional 17 83
2014 Administration and Foreign Services 11 554

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Executive 60 52
2017 Scientific and Professional 49 96
2017 Administration and Foreign Services 58 531
2014 Executive 48 31
2014 Scientific and Professional 53 83
2014 Administration and Foreign Services 56 554
2014 Administrative Support 48 23

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Executive 36 52
2017 Scientific and Professional 33 96
2017 Administration and Foreign Services 30 531
2014 Executive 39 31
2014 Scientific and Professional 25 83
2014 Administration and Foreign Services 30 554
2014 Administrative Support 26 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Executive 29 52
2017 Scientific and Professional 17 96
2017 Administration and Foreign Services 14 531
2014 Executive 35 31
2014 Scientific and Professional 15 83
2014 Administration and Foreign Services 18 554

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 14 96
2017 Administration and Foreign Services 16 531
2017 Other 0 12
2014 Executive 0 31
2014 Scientific and Professional 13 83
2014 Administration and Foreign Services 17 554
2014 Administrative Support 26 23

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Executive 11 52
2017 Scientific and Professional 9 96
2017 Administration and Foreign Services 12 531
2017 Administrative Support 0 15
2017 Other 0 12
2014 Scientific and Professional 10 83
2014 Administration and Foreign Services 10 554
2014 Administrative Support 26 23
2014 Other 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Executive 10 52
2017 Administration and Foreign Services 7 531
2014 Scientific and Professional 7 83
2014 Administration and Foreign Services 7 554
2014 Other 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Executive 17 52
2017 Scientific and Professional 17 96
2017 Administration and Foreign Services 12 531
2014 Executive 19 31
2014 Scientific and Professional 12 83
2014 Administration and Foreign Services 16 554

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 17 52
2017 Scientific and Professional 14 96
2017 Administration and Foreign Services 13 531
2014 Scientific and Professional 13 83
2014 Administration and Foreign Services 13 554

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Executive 14 52
2017 Scientific and Professional 26 96
2017 Administration and Foreign Services 23 531
2017 Administrative Support 33 15
2017 Other 41 12
2014 Executive 26 31
2014 Scientific and Professional 25 83
2014 Administration and Foreign Services 21 554

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 6 95
2017 Administration and Foreign Services 9 496
2017 Other 0 11
2014 Scientific and Professional 7 77
2014 Administration and Foreign Services 10 518
2014 Administrative Support 29 21

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Executive 11 47
2017 Scientific and Professional 27 95
2017 Administration and Foreign Services 18 496
2014 Executive 17 30
2014 Scientific and Professional 28 77
2014 Administration and Foreign Services 17 518

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 6 95
2017 Administration and Foreign Services 11 496
2017 Other 0 11
2014 Administration and Foreign Services 10 518

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 95
2017 Administration and Foreign Services 6 496
2017 Administrative Support 0 13
2017 Other 0 11
2014 Scientific and Professional 8 77
2014 Administration and Foreign Services 6 518
2014 Administrative Support 0 21

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 7 95
2017 Administration and Foreign Services 11 496
2014 Scientific and Professional 8 77
2014 Administration and Foreign Services 12 518
2014 Administrative Support 24 21
2014 Other 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Executive 13 47
2017 Scientific and Professional 12 95
2017 Administration and Foreign Services 11 496
2017 Administrative Support 0 13
2014 Executive 16 30
2014 Scientific and Professional 11 77
2014 Administration and Foreign Services 12 518

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Executive 17 47
2017 Scientific and Professional 27 95
2017 Administration and Foreign Services 17 496
2014 Executive 17 30
2014 Scientific and Professional 17 77
2014 Administration and Foreign Services 15 518

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 11 95
2017 Administration and Foreign Services 11 496
2014 Scientific and Professional 9 77
2014 Administration and Foreign Services 9 518
2014 Administrative Support 24 21

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Executive 11 47
2017 Scientific and Professional 10 95
2017 Administration and Foreign Services 12 496
2017 Other 0 11
2014 Scientific and Professional 13 77
2014 Administration and Foreign Services 12 518
2014 Other 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Executive 19 47
2017 Scientific and Professional 42 95
2017 Administration and Foreign Services 33 496
2014 Executive 24 30
2014 Scientific and Professional 36 77
2014 Administration and Foreign Services 28 518

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 95
2017 Administration and Foreign Services 15 496
2014 Scientific and Professional 13 77
2014 Administration and Foreign Services 14 518

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Executive 47 47
2017 Scientific and Professional 48 95
2017 Administration and Foreign Services 49 496
2017 Administrative Support 77 13
2017 Other 51 11
2014 Executive 50 30
2014 Scientific and Professional 56 77
2014 Administration and Foreign Services 48 518
2014 Administrative Support 52 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Executive 0 47
2017 Administration and Foreign Services 2 496
2017 Administrative Support 0 13
2017 Other 0 11
2014 Executive 0 30
2014 Administration and Foreign Services 1 518
2014 Administrative Support 0 21
2014 Other 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Executive 45 47
2017 Scientific and Professional 57 95
2017 Administration and Foreign Services 50 496
2017 Administrative Support 46 13
2017 Other 100 11
2014 Executive 54 30
2014 Scientific and Professional 49 77
2014 Administration and Foreign Services 53 518
2014 Administrative Support 57 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 95
2017 Administration and Foreign Services 2 496
2017 Other 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 19 47
2017 Scientific and Professional 11 95
2017 Administration and Foreign Services 14 496
2017 Administrative Support 0 13
2014 Executive 20 30
2014 Scientific and Professional 12 77
2014 Administration and Foreign Services 11 518

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 96 4 52
2017 Scientific and Professional 91 9 96
2017 Administration and Foreign Services 93 7 531
2017 Administrative Support 86 14 15
2017 Other 80 20 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 29 19 8 2 16 5 63 13 414
2017 Scientific and Professional 7 10 17 11 8 38 8 33 36 484
2017 Administration and Foreign Services 8 15 20 8 10 29 10 39 29 2978
2017 Technical 16 5 29 0 13 23 13 33 21 38
2017 Administrative Support 14 22 11 8 8 25 13 58 25 92
2017 Operational 44 9 0 9 9 16 13 74 26 12
2017 Other 16 12 7 5 2 37 20 65 17 121
2014 Executive 21 28 19 8 3 18 4 63 14 407
2014 Scientific and Professional 8 8 23 6 9 39 8 29 28 430
2014 Administration and Foreign Services 8 16 21 8 8 31 8 39 26 2945
2014 Technical 16 12 23 8 8 27 7 43 23 26
2014 Administrative Support 11 26 19 4 9 22 9 54 19 106
2014 Other 17 14 6 9 3 29 21 63 25 83

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 27 41 17 8 1 5 0 72 10 413
2017 Scientific and Professional 13 23 22 11 7 22 3 47 24 483
2017 Administration and Foreign Services 16 28 21 9 7 16 3 54 20 2977
2017 Technical 21 19 32 3 8 18 0 48 13 38
2017 Administrative Support 22 28 12 11 4 21 2 65 20 92
2017 Operational 57 9 18 0 0 16 0 78 0 12
2017 Other 27 19 14 6 2 28 5 68 12 122
2014 Executive 30 39 18 6 2 5 0 73 8 406
2014 Scientific and Professional 13 19 23 9 8 26 1 44 24 430
2014 Administration and Foreign Services 14 27 24 9 6 19 2 51 19 2943
2014 Technical 24 27 15 11 4 11 7 62 19 26
2014 Administrative Support 17 34 20 5 8 14 2 61 16 106
2014 Other 22 24 11 5 2 26 9 71 12 83
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 18 6 4 1 0 65 70 14 415
2017 Scientific and Professional 22 53 9 9 3 2 2 79 12 484
2017 Administration and Foreign Services 23 52 11 7 3 1 3 79 10 2977
2017 Technical 16 69 8 3 0 3 2 89 3 38
2017 Administrative Support 23 34 11 10 4 13 5 69 17 92
2017 Operational 45 16 14 9 9 7 0 66 19 12
2017 Other 9 17 6 9 7 7 45 54 34 121
2014 Executive 7 18 6 3 0 0 64 73 10 407
2014 Scientific and Professional 19 59 8 9 3 1 1 79 12 430
2014 Administration and Foreign Services 23 54 11 6 2 1 2 81 8 2944
2014 Technical 15 61 12 0 0 8 4 86 0 26
2014 Administrative Support 17 41 23 9 3 6 3 63 12 106
2014 Other 9 22 8 5 6 7 43 63 22 83

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 4 18 15 6 3 13 41 49 19 415
2017 Scientific and Professional 3 13 21 11 8 37 6 30 32 484
2017 Administration and Foreign Services 7 19 24 12 9 23 7 36 30 2973
2017 Technical 5 13 32 5 13 21 10 26 27 38
2017 Administrative Support 12 16 20 8 4 26 14 47 20 92
2017 Operational 23 0 45 9 9 7 7 27 21 12
2017 Other 7 9 12 1 2 25 44 52 8 121
2014 Executive 4 15 14 7 2 14 44 46 20 407
2014 Scientific and Professional 4 17 22 15 8 28 6 32 35 429
2014 Administration and Foreign Services 6 19 23 13 10 20 8 36 32 2944
2014 Technical 11 11 31 0 8 27 12 37 13 26
2014 Administrative Support 13 19 26 6 8 17 11 45 18 106
2014 Other 7 11 16 5 3 10 47 42 20 83

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 11 12 8 1 0 3 65 71 4 413
2017 Scientific and Professional 28 31 14 6 2 16 3 73 10 484
2017 Administration and Foreign Services 32 35 12 4 3 11 3 78 8 2980
2017 Technical 13 37 19 10 3 13 5 61 16 38
2017 Administrative Support 30 32 12 3 2 15 5 78 7 92
2017 Operational 63 10 17 0 10 0 0 73 10 11
2017 Other 20 11 8 1 0 19 42 78 2 122
2014 Executive 11 10 7 2 0 3 67 70 7 406
2014 Scientific and Professional 24 34 16 8 2 13 2 69 12 430
2014 Administration and Foreign Services 31 37 13 5 1 10 3 78 8 2946
2014 Technical 42 28 20 0 4 4 4 75 4 26
2014 Administrative Support 19 39 19 6 1 14 3 69 8 106
2014 Other 16 16 10 0 3 9 46 72 7 81

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 12 15 8 1 0 3 60 74 4 415
2017 Scientific and Professional 22 30 17 7 3 19 2 65 13 484
2017 Administration and Foreign Services 22 35 17 7 4 13 3 68 12 2978
2017 Technical 16 24 19 13 8 16 5 50 27 38
2017 Administrative Support 24 27 17 3 4 18 5 67 10 92
2017 Operational 40 33 17 0 10 0 0 73 10 11
2017 Other 19 12 8 1 1 20 40 77 4 122
2014 Executive 10 12 9 2 0 3 64 67 7 407
2014 Scientific and Professional 15 33 20 7 2 21 2 63 12 429
2014 Administration and Foreign Services 19 36 18 9 4 12 3 64 14 2943
2014 Technical 30 24 23 8 4 7 4 61 13 26
2014 Administrative Support 18 37 18 3 5 17 3 68 9 106
2014 Other 13 15 11 4 1 12 45 63 12 83
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 8 92 412
2017 Scientific and Professional 10 90 482
2017 Administration and Foreign Services 10 90 2973
2017 Administrative Support 9 91 92
2017 Operational 0 100 12
2014 Executive 2 98 406
2014 Scientific and Professional 7 93 429
2014 Administration and Foreign Services 9 91 2939
2014 Administrative Support 10 90 104
2014 Other 7 93 82

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Executive 18 33
2017 Scientific and Professional 32 47
2017 Administration and Foreign Services 34 287
2014 Scientific and Professional 32 32
2014 Administration and Foreign Services 30 254

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Executive 82 33
2017 Scientific and Professional 85 47
2017 Administration and Foreign Services 85 287
2014 Executive 70 10
2014 Scientific and Professional 95 32
2014 Administration and Foreign Services 81 254
2014 Administrative Support 90 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 5 287
2014 Executive 0 10
2014 Scientific and Professional 0 32
2014 Administration and Foreign Services 2 254
2014 Administrative Support 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Scientific and Professional 0 47
2014 Executive 0 10
2014 Scientific and Professional 0 32
2014 Administration and Foreign Services 0 254
2014 Administrative Support 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 7 287
2014 Executive 0 10
2014 Administration and Foreign Services 4 254

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 8 287
2014 Administration and Foreign Services 6 254

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 10 287
2014 Administration and Foreign Services 12 254

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 21 47
2017 Administration and Foreign Services 21 287
2014 Scientific and Professional 16 32
2014 Administration and Foreign Services 15 255
2014 Administrative Support 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 13 47
2017 Administration and Foreign Services 25 287
2014 Executive 0 10
2014 Scientific and Professional 24 32
2014 Administration and Foreign Services 20 255

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 12 287
2014 Executive 0 10
2014 Administration and Foreign Services 8 255
2014 Administrative Support 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Administration and Foreign Services 7 287
2014 Executive 0 10
2014 Scientific and Professional 0 32
2014 Administration and Foreign Services 7 255

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Executive 15 33
2017 Scientific and Professional 32 47
2017 Administration and Foreign Services 26 287
2014 Executive 60 10
2014 Scientific and Professional 19 32
2014 Administration and Foreign Services 29 255

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Executive 54 33
2017 Scientific and Professional 40 47
2017 Administration and Foreign Services 33 287
2014 Executive 60 10
2014 Scientific and Professional 35 32
2014 Administration and Foreign Services 24 255

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 3 287
2014 Executive 0 10
2014 Administration and Foreign Services 6 255
2014 Administrative Support 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Scientific and Professional 0 47

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 11 287
2014 Executive 0 10
2014 Administration and Foreign Services 9 255

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Executive 19 33
2017 Scientific and Professional 22 47
2017 Administration and Foreign Services 21 287
2014 Administration and Foreign Services 18 255
2014 Administrative Support 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Scientific and Professional 0 47

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 14 287
2014 Executive 0 10
2014 Administration and Foreign Services 8 255

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2014 Executive 0 10
2014 Scientific and Professional 0 32
2014 Administrative Support 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 13 47
2017 Administration and Foreign Services 27 287
2014 Scientific and Professional 31 32
2014 Administration and Foreign Services 33 255
2014 Administrative Support 60 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Executive 24 33
2017 Scientific and Professional 17 47
2017 Administration and Foreign Services 29 288
2014 Scientific and Professional 20 31
2014 Administration and Foreign Services 28 255

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 13 47
2017 Administration and Foreign Services 16 288
2014 Administration and Foreign Services 15 255
2014 Administrative Support 0 10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 13 47
2017 Administration and Foreign Services 11 288
2014 Administration and Foreign Services 12 255

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Executive 0 33
2017 Administration and Foreign Services 15 288
2014 Executive 0 10
2014 Administration and Foreign Services 17 255

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 5 288
2014 Executive 0 10
2014 Scientific and Professional 0 31
2014 Administration and Foreign Services 8 255

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 7 288
2014 Executive 0 10
2014 Administration and Foreign Services 5 255
2014 Administrative Support 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 8 288
2014 Administration and Foreign Services 7 255
2014 Administrative Support 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 7 288
2014 Administration and Foreign Services 10 255
2014 Administrative Support 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Executive 52 33
2017 Scientific and Professional 73 47
2017 Administration and Foreign Services 50 288
2014 Executive 60 10
2014 Scientific and Professional 68 31
2014 Administration and Foreign Services 53 255

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 5 269
2014 Executive 0 10
2014 Administration and Foreign Services 5 242
2014 Administrative Support 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Executive 16 32
2017 Scientific and Professional 19 47
2017 Administration and Foreign Services 16 269
2014 Administration and Foreign Services 10 242
2014 Administrative Support 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 2 269
2014 Executive 0 10
2014 Scientific and Professional 0 30
2014 Administration and Foreign Services 2 242
2014 Administrative Support 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 5 269
2014 Executive 0 10
2014 Scientific and Professional 0 30
2014 Administration and Foreign Services 2 242

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 4 269
2014 Executive 0 10
2014 Scientific and Professional 0 30
2014 Administration and Foreign Services 5 242
2014 Administrative Support 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 15 47
2017 Administration and Foreign Services 15 269
2014 Administration and Foreign Services 13 242
2014 Administrative Support 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Executive 0 32
2017 Administration and Foreign Services 11 269
2014 Executive 0 10
2014 Administration and Foreign Services 12 242

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 7 269
2014 Executive 0 10
2014 Scientific and Professional 0 30
2014 Administration and Foreign Services 7 242

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Executive 16 32
2017 Scientific and Professional 23 47
2017 Administration and Foreign Services 25 269
2014 Scientific and Professional 21 30
2014 Administration and Foreign Services 25 242
2014 Administrative Support 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 14 269
2014 Executive 0 10
2014 Administration and Foreign Services 14 242

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Executive 41 32
2017 Scientific and Professional 45 47
2017 Administration and Foreign Services 49 269
2014 Scientific and Professional 39 30
2014 Administration and Foreign Services 48 242
2014 Administrative Support 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Executive 0 32
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 3 269
2014 Executive 0 10
2014 Administrative Support 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Executive 60 32
2017 Scientific and Professional 57 47
2017 Administration and Foreign Services 61 269
2014 Executive 50 10
2014 Scientific and Professional 65 30
2014 Administration and Foreign Services 66 242
2014 Administrative Support 70 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Executive 0 32
2017 Scientific and Professional 0 47
2017 Administration and Foreign Services 2 269

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Executive 16 32
2017 Administration and Foreign Services 13 269
2014 Administration and Foreign Services 14 242

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 97 3 33
2017 Scientific and Professional 87 13 47
2017 Administration and Foreign Services 96 4 285

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 20 28 20 4 2 21 5 65 8 415
2017 Scientific and Professional 7 8 19 4 4 51 6 36 19 484
2017 Administration and Foreign Services 9 17 20 4 4 38 8 47 16 2978
2017 Technical 18 5 29 5 8 23 11 36 20 38
2017 Administrative Support 22 14 20 2 4 29 9 58 11 92
2017 Operational 53 0 18 0 0 16 13 74 0 12
2017 Other 18 11 14 1 0 40 16 66 2 122
2014 Executive 23 26 17 3 0 28 4 71 5 407
2014 Scientific and Professional 7 10 20 4 4 51 5 36 18 430
2014 Administration and Foreign Services 9 15 22 4 3 39 7 46 14 2945
2014 Technical 15 12 27 4 0 38 4 47 6 26
2014 Administrative Support 11 34 19 3 5 19 9 63 11 106
2014 Other 15 14 14 3 1 40 12 62 8 83

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 39 14 5 2 6 0 78 7 414
2017 Scientific and Professional 16 26 19 5 4 27 2 60 13 483
2017 Administration and Foreign Services 18 32 20 5 4 19 2 63 11 2975
2017 Technical 18 24 32 5 3 18 0 51 10 38
2017 Administrative Support 24 25 15 8 3 22 3 65 15 92
2017 Operational 66 9 9 0 0 16 0 89 0 12
2017 Other 31 26 11 2 1 22 7 81 4 122
2014 Executive 35 39 15 2 1 8 1 81 3 406
2014 Scientific and Professional 15 25 20 7 4 29 0 57 15 430
2014 Administration and Foreign Services 17 28 22 5 3 24 2 61 10 2941
2014 Technical 24 23 38 0 0 11 4 55 0 26
2014 Administrative Support 21 38 18 2 5 14 2 71 8 105
2014 Other 20 24 14 2 0 30 9 73 4 83
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 27 35 19 8 9 0 2 63 17 413
2017 Scientific and Professional 17 21 21 16 24 0 1 38 40 478
2017 Administration and Foreign Services 15 21 21 17 23 0 3 37 41 2977
2017 Technical 16 26 26 16 11 3 3 44 28 38
2017 Administrative Support 26 19 15 15 20 1 3 47 37 91
2017 Operational 30 0 16 7 34 0 13 34 47 12
2017 Other 23 24 20 12 19 0 2 48 32 122

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 5 14 30 28 23 0 0 18 52 413
2017 Scientific and Professional 7 25 31 20 18 0 0 31 38 483
2017 Administration and Foreign Services 11 22 31 21 14 0 1 33 35 2976
2017 Technical 11 29 35 13 11 3 0 40 24 38
2017 Administrative Support 19 25 28 13 11 1 3 45 25 92
2017 Operational 32 30 21 9 0 7 0 67 10 12
2017 Other 34 32 25 7 2 0 1 66 9 121

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 5 17 30 28 20 0 0 23 48 413
2017 Scientific and Professional 8 25 28 22 16 0 0 33 39 483
2017 Administration and Foreign Services 13 27 27 19 12 0 1 41 32 2976
2017 Technical 24 26 32 5 10 3 0 51 16 38
2017 Administrative Support 34 21 21 10 6 0 8 60 17 90
2017 Operational 46 39 0 7 0 7 0 92 8 12
2017 Other 38 31 21 5 2 0 3 72 7 121

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 4 17 26 30 22 0 0 21 53 415
2017 Scientific and Professional 11 23 23 22 19 1 1 34 42 484
2017 Administration and Foreign Services 12 22 25 21 18 1 2 35 39 2969
2017 Technical 11 39 13 21 13 3 0 51 35 38
2017 Administrative Support 20 17 25 12 18 3 4 40 33 92
2017 Operational 32 22 24 7 9 7 0 58 17 12
2017 Other 35 27 17 10 10 0 1 62 21 121

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 19 26 26 21 0 1 27 47 412
2017 Scientific and Professional 20 31 23 12 11 1 3 52 24 481
2017 Administration and Foreign Services 27 28 20 12 7 1 5 59 20 2974
2017 Technical 24 35 21 8 8 3 3 61 17 38
2017 Administrative Support 54 10 4 6 2 2 21 84 10 90
2017 Operational 55 28 0 9 7 0 0 84 16 12
2017 Other 55 24 6 4 2 0 9 86 7 121

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 19 30 27 18 0 0 26 45 413
2017 Scientific and Professional 17 27 27 17 12 0 0 44 29 482
2017 Administration and Foreign Services 20 28 25 15 11 0 1 48 27 2974
2017 Technical 26 32 18 11 10 3 0 60 22 38
2017 Administrative Support 38 26 24 3 7 0 2 65 10 92
2017 Operational 39 9 36 9 7 0 0 48 16 12
2017 Other 33 36 19 5 5 0 2 71 10 120

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 20 39 24 11 6 0 0 59 16 413
2017 Scientific and Professional 17 30 28 14 10 1 0 48 24 480
2017 Administration and Foreign Services 21 32 25 13 7 1 1 54 20 2974
2017 Technical 21 26 16 16 16 3 3 50 34 38
2017 Administrative Support 36 31 15 10 3 0 4 70 14 91
2017 Operational 52 14 0 27 0 7 0 71 29 12
2017 Other 40 33 13 8 3 2 1 75 12 121

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 12 36 27 16 8 0 0 49 24 413
2017 Scientific and Professional 13 37 24 15 10 0 1 50 26 482
2017 Administration and Foreign Services 16 31 28 15 8 0 1 48 24 2972
2017 Technical 21 26 24 8 19 3 0 48 27 38
2017 Administrative Support 40 27 18 11 3 0 1 68 14 91
2017 Operational 36 25 16 16 0 7 0 65 18 12
2017 Other 34 35 17 5 4 2 3 73 9 120

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 40 23 11 6 0 0 60 17 413
2017 Scientific and Professional 19 33 24 15 9 0 1 52 24 482
2017 Administration and Foreign Services 20 33 24 14 8 0 1 53 22 2970
2017 Technical 21 23 22 13 18 3 0 46 32 38
2017 Administrative Support 44 21 19 11 1 1 3 68 13 91
2017 Operational 43 7 27 16 0 7 0 54 18 12
2017 Other 34 33 16 9 4 0 3 69 14 120

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 10 28 28 20 13 0 0 39 33 412
2017 Scientific and Professional 25 28 24 14 6 0 2 55 21 480
2017 Administration and Foreign Services 21 31 25 14 7 0 2 53 21 2965
2017 Technical 33 28 17 11 8 3 0 63 20 36
2017 Administrative Support 44 25 14 5 3 2 5 75 10 91
2017 Operational 46 22 25 0 0 7 0 73 0 12
2017 Other 43 31 14 5 4 1 2 77 9 119

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 52 29 11 5 4 0 0 80 8 414
2017 Scientific and Professional 43 26 19 8 4 0 1 69 12 484
2017 Administration and Foreign Services 48 25 15 7 4 0 2 74 11 2973
2017 Technical 50 18 16 8 3 3 3 72 11 38
2017 Administrative Support 50 22 12 8 4 1 2 75 13 90
2017 Operational 62 7 14 9 0 7 0 75 10 12
2017 Other 67 20 9 2 1 0 1 88 3 121

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 79 14 3 3 1 0 0 93 4 414
2017 Scientific and Professional 71 12 5 5 3 1 2 86 8 483
2017 Administration and Foreign Services 68 13 6 4 4 1 4 85 8 2974
2017 Technical 71 8 5 8 0 3 5 86 9 38
2017 Administrative Support 67 10 5 4 4 2 7 84 10 91
2017 Operational 75 9 0 9 0 7 0 90 10 12
2017 Other 81 8 5 2 2 0 3 91 5 121

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 29 11 2 1 0 0 85 3 414
2017 Scientific and Professional 58 26 9 4 1 0 1 86 5 482
2017 Administration and Foreign Services 55 26 9 4 3 0 2 83 7 2975
2017 Technical 48 34 11 5 0 3 0 84 5 38
2017 Administrative Support 57 15 10 7 5 1 5 77 13 92
2017 Operational 62 7 16 7 0 7 0 75 8 12
2017 Other 71 18 3 4 2 0 2 91 6 120

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 19 10 5 2 0 0 83 7 413
2017 Scientific and Professional 56 21 10 9 3 0 1 78 12 483
2017 Administration and Foreign Services 54 21 11 6 5 0 2 77 12 2971
2017 Technical 43 27 19 8 0 3 0 72 8 37
2017 Administrative Support 58 16 8 9 4 1 4 78 14 90
2017 Operational 52 9 7 16 9 7 0 66 27 12
2017 Other 74 11 7 1 4 0 2 87 6 121

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 36 39 16 6 2 0 0 75 8 413
2017 Scientific and Professional 58 12 3 2 1 0 23 91 4 480
2017 Administration and Foreign Services 52 15 6 2 1 0 23 87 5 2969
2017 Technical 50 18 0 3 0 3 26 96 4 38
2017 Administrative Support 68 3 3 1 1 1 22 93 3 91
2017 Operational 62 0 9 0 0 0 28 87 0 12
2017 Other 67 6 2 2 1 0 22 93 4 120

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 60 27 8 2 1 0 1 88 4 410
2017 Scientific and Professional 70 18 5 0 0 0 6 94 0 481
2017 Administration and Foreign Services 66 19 6 2 1 1 6 91 2 2961
2017 Technical 61 34 3 0 0 3 0 97 0 38
2017 Administrative Support 72 9 6 1 1 0 11 91 2 90
2017 Operational 72 0 0 7 0 7 14 91 9 12
2017 Other 81 10 4 1 0 1 4 95 1 121

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 88 7 2 0 0 0 3 98 0 414
2017 Scientific and Professional 66 12 5 5 7 1 4 82 13 483
2017 Administration and Foreign Services 69 12 5 3 5 1 5 86 9 2977
2017 Technical 71 18 3 6 0 3 0 92 6 38
2017 Administrative Support 62 11 10 4 5 0 8 79 11 91
2017 Operational 32 36 9 16 0 7 0 73 17 12
2017 Other 42 11 9 19 15 0 4 55 35 122

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 61 25 9 2 0 0 2 87 3 412
2017 Scientific and Professional 55 25 13 2 0 0 3 83 3 482
2017 Administration and Foreign Services 52 26 12 4 2 0 4 82 6 2970
2017 Technical 64 25 3 3 3 3 0 91 6 36
2017 Administrative Support 57 16 10 7 7 0 4 75 14 90
2017 Operational 57 23 13 0 0 7 0 86 0 12
2017 Other 60 17 10 5 2 0 5 81 8 121

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 2 19 48 23 7 0 0 22 30 415
2017 Scientific and Professional 4 23 45 20 7 0 0 27 27 484
2017 Administration and Foreign Services 7 25 42 17 8 0 0 32 25 2980
2017 Technical 8 33 35 16 3 6 0 43 20 37
2017 Administrative Support 12 29 38 11 8 1 1 42 19 92
2017 Operational 7 43 25 16 0 9 0 55 17 12
2017 Other 23 38 26 10 3 0 1 61 13 122

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 8 27 42 17 4 0 0 22 36 412
2017 Scientific and Professional 8 24 44 19 6 0 0 25 32 483
2017 Administration and Foreign Services 9 20 42 20 8 0 1 28 30 2973
2017 Technical 8 13 42 24 13 0 0 37 21 38
2017 Administrative Support 8 17 29 27 18 0 2 45 25 90
2017 Operational 24 9 52 9 0 7 0 10 35 12
2017 Other 4 10 26 34 25 0 1 60 14 122

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 52 13 7 2 2 0 78 9 414
2017 Scientific and Professional 13 37 17 14 11 9 0 54 27 483
2017 Administration and Foreign Services 13 37 21 14 9 6 0 53 25 2976
2017 Technical 13 29 16 10 13 18 0 52 29 38
2017 Administrative Support 11 21 20 8 13 24 3 44 29 91
2017 Operational 55 0 8 0 29 8 0 60 32 11
2017 Other 15 30 16 9 8 20 2 58 22 122

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 42 20 18 6 1 0 56 24 414
2017 Scientific and Professional 10 31 20 25 12 2 0 42 37 484
2017 Administration and Foreign Services 10 35 22 19 12 2 0 46 32 2975
2017 Technical 11 39 13 18 16 3 0 51 35 38
2017 Administrative Support 10 34 23 14 10 7 3 48 27 92
2017 Operational 34 16 7 18 18 7 0 54 39 12
2017 Other 23 40 13 14 3 7 1 68 18 122
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 5 95 412
2017 Scientific and Professional 14 86 482
2017 Administration and Foreign Services 16 84 2975
2017 Technical 16 84 38
2017 Administrative Support 21 79 92
2017 Other 9 91 119
2014 Executive 6 94 404
2014 Scientific and Professional 13 87 428
2014 Administration and Foreign Services 12 88 2941
2014 Technical 27 73 26
2014 Administrative Support 21 79 106
2014 Other 6 94 83

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 79 21 19
2017 Scientific and Professional 73 27 70
2017 Administration and Foreign Services 73 27 474
2017 Administrative Support 68 32 19
2017 Other 69 31 10
2014 Executive 71 29 24
2014 Scientific and Professional 71 29 57
2014 Administration and Foreign Services 71 29 350
2014 Administrative Support 77 23 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 53 27 13 7 0 0 0 80 7 15
2017 Scientific and Professional 49 37 4 8 0 2 0 88 8 51
2017 Administration and Foreign Services 41 40 5 7 6 1 0 82 13 345
2017 Administrative Support 31 31 23 8 8 0 0 62 15 13
2014 Executive 64 24 0 6 0 0 6 94 6 17
2014 Scientific and Professional 47 29 10 10 2 2 0 77 13 41
2014 Administration and Foreign Services 49 34 6 8 2 0 1 84 10 249
2014 Administrative Support 35 53 6 0 6 0 0 88 6 17
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 30 16 10 5 6 1 35 65 414
2017 Scientific and Professional 22 18 21 16 20 4 0 23 77 483
2017 Administration and Foreign Services 19 23 22 14 17 3 1 20 80 2982
2017 Technical 24 23 27 16 8 2 0 24 76 38
2017 Administrative Support 45 15 13 5 13 4 3 49 51 91
2017 Operational 17 10 10 10 17 21 15 27 73 11
2017 Other 28 20 20 11 14 2 4 30 70 122

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 10 251
2017 Scientific and Professional 34 353
2017 Administration and Foreign Services 22 2301
2017 Technical 18 28
2017 Administrative Support 37 43
2017 Other 42 80

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 26 251
2017 Scientific and Professional 41 353
2017 Administration and Foreign Services 36 2301
2017 Technical 43 28
2017 Administrative Support 40 43
2017 Other 54 80

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 5 251
2017 Scientific and Professional 20 353
2017 Administration and Foreign Services 15 2301
2017 Technical 11 28
2017 Administrative Support 23 43
2017 Other 27 80

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Executive 37 251
2017 Scientific and Professional 53 353
2017 Administration and Foreign Services 56 2301
2017 Technical 67 28
2017 Administrative Support 21 43
2017 Other 5 80

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Executive 4 251
2017 Scientific and Professional 10 353
2017 Administration and Foreign Services 10 2301
2017 Technical 4 28
2017 Administrative Support 21 43
2017 Other 2 80

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Executive 48 251
2017 Scientific and Professional 34 353
2017 Administration and Foreign Services 39 2301
2017 Technical 22 28
2017 Administrative Support 49 43
2017 Other 35 80

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Executive 6 50 22 11 5 7 245
2017 Scientific and Professional 3 33 25 13 9 18 352
2017 Administration and Foreign Services 3 41 22 12 5 18 2261
2017 Technical 7 43 11 7 7 25 28
2017 Administrative Support 7 40 21 7 7 17 42
2017 Other 6 58 17 6 5 8 79

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 14 15 20 29 1 15 24 59 252
2017 Scientific and Professional 5 14 13 22 39 2 6 20 65 354
2017 Administration and Foreign Services 5 16 17 19 33 1 8 24 58 2303
2017 Technical 11 10 7 18 40 7 7 25 67 28
2017 Administrative Support 16 21 16 12 28 2 5 40 43 43
2017 Other 13 25 23 12 17 4 7 42 32 82

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 3 9 8 21 44 2 13 14 77 252
2017 Scientific and Professional 1 6 10 15 63 1 3 7 82 355
2017 Administration and Foreign Services 3 7 11 17 55 2 5 10 78 2298
2017 Technical 7 3 4 14 65 0 7 11 85 28
2017 Administrative Support 5 7 19 19 44 0 7 12 68 43
2017 Other 10 15 18 16 34 2 4 27 53 82
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