2017 Public Service Employee Survey Results for Global Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 46 5 8 3 0 0 83 12 876
2017 AS-01 44 44 2 8 3 0 0 87 11 142
2017 AS-02 37 46 7 8 2 0 0 82 10 233
2017 AS-03 40 45 6 9 1 0 0 85 10 138
2017 AS-04 38 48 6 6 2 0 0 86 8 134
2017 AS-05 33 44 2 13 7 0 0 77 21 96
2017 AS-06 30 52 7 7 4 0 0 81 11 81
2017 AS-07 25 50 8 10 8 0 0 74 18 40
2014 AS 36 47 5 10 3 0 0 83 12 1012
2014 AS-01 39 48 2 8 5 0 0 86 12 131
2014 AS-02 33 46 8 10 3 0 0 79 13 242
2014 AS-03 50 40 3 5 2 0 0 90 7 120
2014 AS-04 41 44 4 9 1 0 0 86 10 174
2014 AS-05 32 48 5 12 3 0 0 80 15 130
2014 AS-06 24 56 4 12 4 0 0 80 15 161
2014 AS-07 28 57 2 13 0 0 0 85 13 47

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 64 29 3 3 1 0 0 93 4 874
2017 AS-01 66 27 2 4 1 1 0 93 4 141
2017 AS-02 63 29 4 3 1 0 0 92 4 232
2017 AS-03 62 28 3 6 1 0 0 90 7 138
2017 AS-04 63 31 3 2 1 0 0 94 3 134
2017 AS-05 70 25 3 1 1 0 0 94 2 97
2017 AS-06 59 34 2 4 0 0 0 94 4 81
2017 AS-07 66 29 5 0 0 0 0 95 0 39
2014 AS 60 30 5 3 1 0 1 91 4 1012
2014 AS-01 61 31 4 3 2 0 0 92 5 131
2014 AS-02 52 37 5 4 0 1 2 91 4 242
2014 AS-03 67 24 4 3 1 1 0 92 4 120
2014 AS-04 65 25 5 3 1 0 0 90 5 174
2014 AS-05 62 28 5 3 1 0 1 91 4 130
2014 AS-06 58 33 3 4 2 0 1 91 6 161
2014 AS-07 51 34 11 2 2 0 0 85 4 47

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 30 8 8 4 0 0 80 12 876
2017 AS-01 54 25 7 10 4 0 0 79 13 142
2017 AS-02 47 31 10 6 4 0 1 79 11 233
2017 AS-03 46 36 9 7 1 1 0 83 8 137
2017 AS-04 46 33 5 12 4 0 1 79 16 134
2017 AS-05 56 24 7 6 6 0 0 80 12 97
2017 AS-06 55 27 5 10 4 0 0 81 14 81
2017 AS-07 47 33 5 10 5 0 0 80 15 40
2014 AS 47 28 7 12 5 0 0 75 17 1011
2014 AS-01 52 27 6 11 3 0 1 80 14 131
2014 AS-02 46 30 10 10 4 0 1 77 13 241
2014 AS-03 53 30 4 9 4 0 0 83 13 120
2014 AS-04 45 30 5 14 6 0 0 75 20 174
2014 AS-05 48 22 7 19 4 0 0 70 23 130
2014 AS-06 42 26 11 14 7 0 0 68 20 161
2014 AS-07 43 30 6 6 15 0 0 72 21 47

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 38 8 11 5 0 0 76 16 877
2017 AS-01 37 42 6 8 6 0 0 79 15 142
2017 AS-02 40 34 9 11 5 0 1 75 16 233
2017 AS-03 38 40 6 11 5 0 0 78 16 138
2017 AS-04 37 40 9 10 3 0 0 78 13 134
2017 AS-05 45 28 8 14 3 0 1 74 18 97
2017 AS-06 29 39 11 16 5 0 0 68 21 81
2017 AS-07 30 40 10 10 10 0 0 70 20 40
2014 AS 39 35 8 12 6 0 0 74 18 1010
2014 AS-01 44 34 7 8 8 0 0 78 15 130
2014 AS-02 39 31 9 13 7 0 1 71 20 242
2014 AS-03 43 38 6 11 3 0 0 80 14 120
2014 AS-04 41 36 7 11 5 0 0 77 16 174
2014 AS-05 34 40 8 13 5 0 0 74 18 129
2014 AS-06 34 35 9 14 7 0 0 69 22 161
2014 AS-07 43 38 4 11 4 0 0 81 15 47

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 37 13 13 8 0 0 66 21 876
2017 AS-01 35 34 13 10 9 0 0 68 19 141
2017 AS-02 30 39 12 13 6 0 0 69 19 233
2017 AS-03 31 38 12 10 7 0 1 70 18 138
2017 AS-04 26 37 11 14 10 0 1 64 25 134
2017 AS-05 37 36 6 14 6 0 0 73 21 97
2017 AS-06 16 41 23 11 9 0 0 57 20 81
2017 AS-07 23 21 23 21 10 0 2 45 31 40
2014 AS 23 36 14 17 9 0 1 59 26 1012
2014 AS-01 22 37 14 16 10 0 2 60 26 131
2014 AS-02 23 39 17 14 8 0 0 61 22 242
2014 AS-03 36 27 13 13 8 0 3 65 21 120
2014 AS-04 22 39 11 19 9 0 0 61 28 174
2014 AS-05 20 38 15 18 8 0 0 58 26 130
2014 AS-06 16 34 16 21 12 1 0 51 33 161
2014 AS-07 17 42 15 15 9 0 2 61 24 47

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 36 12 7 5 0 0 75 13 874
2017 AS-01 32 33 13 10 11 1 1 66 21 141
2017 AS-02 32 34 19 9 6 0 0 66 15 232
2017 AS-03 38 36 13 8 5 0 0 74 13 138
2017 AS-04 38 41 9 6 6 0 0 79 12 133
2017 AS-05 58 28 7 6 1 0 0 86 7 97
2017 AS-06 51 39 6 2 0 0 1 91 2 81
2017 AS-07 40 55 0 5 0 0 0 95 5 40
2014 AS 37 39 11 8 5 0 0 76 13 1012
2014 AS-01 27 31 17 12 13 0 0 58 25 131
2014 AS-02 31 38 14 9 7 0 1 69 17 242
2014 AS-03 33 38 13 8 7 1 1 72 15 120
2014 AS-04 40 42 9 8 1 0 0 82 9 174
2014 AS-05 39 47 8 4 2 0 1 86 6 130
2014 AS-06 50 38 6 6 1 0 0 88 7 161
2014 AS-07 38 51 6 2 2 0 0 89 4 47

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 33 10 7 5 0 0 78 11 876
2017 AS-01 39 27 11 11 11 0 1 67 22 142
2017 AS-02 36 34 18 7 5 0 0 70 13 233
2017 AS-03 42 35 11 8 4 0 0 77 12 138
2017 AS-04 49 36 8 4 3 0 0 85 7 133
2017 AS-05 60 29 4 5 2 0 0 89 7 97
2017 AS-06 59 33 2 5 0 0 0 93 5 81
2017 AS-07 51 44 0 0 5 0 0 95 5 40
2014 AS 43 37 9 9 3 0 0 79 12 1010
2014 AS-01 33 29 9 16 12 0 0 63 28 131
2014 AS-02 36 33 13 13 4 0 0 70 17 241
2014 AS-03 48 33 9 7 2 0 0 82 9 120
2014 AS-04 44 43 7 6 0 0 0 87 6 174
2014 AS-05 44 42 7 5 2 0 0 86 7 130
2014 AS-06 54 36 5 4 1 0 0 90 5 160
2014 AS-07 43 47 6 2 2 0 0 89 4 47

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 39 9 8 3 0 0 81 11 872
2017 AS-01 42 37 6 10 5 0 0 79 15 141
2017 AS-02 35 42 11 9 3 0 0 77 11 232
2017 AS-03 41 41 11 6 1 0 0 81 8 137
2017 AS-04 41 43 5 8 3 0 0 84 11 132
2017 AS-05 52 29 8 5 5 0 1 81 10 97
2017 AS-06 44 34 10 9 1 0 1 80 10 81
2017 AS-07 45 40 8 7 0 0 0 85 7 40
2014 AS 35 42 10 9 3 0 0 78 12 1012
2014 AS-01 37 39 11 10 3 0 0 76 13 131
2014 AS-02 34 40 11 9 5 0 0 75 15 242
2014 AS-03 42 35 12 12 0 0 0 77 12 120
2014 AS-04 38 41 10 6 3 1 1 81 9 174
2014 AS-05 36 46 8 8 2 0 0 82 9 130
2014 AS-06 28 48 9 12 4 1 0 76 15 161
2014 AS-07 34 51 6 4 2 2 0 87 7 47

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 35 11 8 7 0 0 74 15 875
2017 AS-01 40 41 8 4 8 0 0 80 12 141
2017 AS-02 40 34 14 6 5 0 0 75 11 233
2017 AS-03 41 33 9 12 5 0 0 74 17 138
2017 AS-04 41 35 11 5 8 0 1 76 13 133
2017 AS-05 41 32 9 10 7 0 0 73 17 97
2017 AS-06 32 33 16 9 9 1 0 66 18 81
2017 AS-07 23 37 12 23 5 0 0 60 28 40
2014 AS 31 35 13 11 8 1 1 67 19 1012
2014 AS-01 37 31 11 10 6 2 2 71 17 131
2014 AS-02 33 38 13 8 5 1 2 73 13 242
2014 AS-03 41 34 13 5 3 1 3 78 8 120
2014 AS-04 33 34 14 10 7 0 1 68 18 174
2014 AS-05 29 34 14 15 7 1 0 64 22 130
2014 AS-06 18 33 13 22 14 0 0 51 36 161
2014 AS-07 19 41 19 6 13 2 0 61 20 47

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 27 12 11 8 2 8 67 21 875
2017 AS-01 27 30 11 8 8 4 13 68 19 141
2017 AS-02 32 27 15 9 8 2 9 65 18 233
2017 AS-03 36 24 14 9 8 2 7 66 19 138
2017 AS-04 30 33 8 13 8 1 6 69 23 134
2017 AS-05 46 24 8 13 6 1 2 71 20 97
2017 AS-06 38 28 7 16 9 0 1 68 25 81
2017 AS-07 15 21 15 8 13 0 29 50 29 39
2014 AS 33 28 9 14 8 2 5 66 24 1011
2014 AS-01 36 20 11 13 5 4 11 65 22 131
2014 AS-02 36 29 12 10 5 2 7 71 16 241
2014 AS-03 41 25 8 10 7 3 8 73 18 120
2014 AS-04 35 26 10 13 9 2 5 66 23 174
2014 AS-05 34 28 6 20 8 3 0 64 29 130
2014 AS-06 23 38 6 17 15 0 1 61 32 161
2014 AS-07 17 30 12 32 2 2 4 50 36 47

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 40 11 6 6 0 0 76 13 876
2017 AS-01 33 38 11 7 12 0 0 70 19 141
2017 AS-02 33 39 13 8 7 0 0 72 15 233
2017 AS-03 35 41 13 6 5 0 0 77 11 138
2017 AS-04 34 45 12 3 7 0 0 78 10 134
2017 AS-05 48 33 11 4 3 0 0 81 7 97
2017 AS-06 41 43 5 7 4 0 0 84 11 81
2017 AS-07 28 55 7 8 3 0 0 82 10 40
2014 AS 30 42 12 10 6 0 0 73 16 1012
2014 AS-01 26 38 11 15 9 0 0 64 24 131
2014 AS-02 27 42 17 7 7 0 0 69 14 242
2014 AS-03 32 38 14 11 5 0 0 70 16 120
2014 AS-04 34 41 9 11 5 0 0 75 16 174
2014 AS-05 28 48 11 9 2 0 1 78 12 130
2014 AS-06 35 44 7 10 4 0 0 79 14 161
2014 AS-07 32 45 9 9 6 0 0 77 15 47

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 35 16 11 7 0 0 66 19 877
2017 AS-01 34 35 8 12 11 0 0 69 23 142
2017 AS-02 24 38 18 10 8 0 1 63 18 233
2017 AS-03 32 37 20 8 3 0 0 69 11 138
2017 AS-04 31 36 13 14 5 0 1 68 20 134
2017 AS-05 39 32 16 7 6 0 0 71 13 97
2017 AS-06 29 31 15 19 7 0 0 59 26 81
2017 AS-07 27 20 27 12 13 0 0 47 25 40
2014 AS 20 35 18 15 11 0 0 55 27 1012
2014 AS-01 30 28 14 15 9 2 0 60 25 131
2014 AS-02 22 38 21 11 8 0 0 59 19 242
2014 AS-03 23 38 17 14 7 0 0 62 22 120
2014 AS-04 21 37 13 16 12 0 1 58 28 174
2014 AS-05 17 33 19 17 13 0 1 50 30 130
2014 AS-06 12 31 22 17 18 0 0 43 35 161
2014 AS-07 11 36 11 28 15 0 0 47 42 47

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 39 17 10 4 0 0 69 14 877
2017 AS-01 35 38 13 8 6 0 0 73 15 142
2017 AS-02 31 39 18 7 4 0 0 71 11 233
2017 AS-03 35 36 18 9 2 0 0 71 11 138
2017 AS-04 25 40 18 11 5 0 0 66 16 134
2017 AS-05 37 35 14 11 2 0 0 72 13 97
2017 AS-06 20 48 16 10 6 0 0 68 16 81
2017 AS-07 18 37 22 18 5 0 0 55 23 40

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 41 11 4 3 0 0 82 7 877
2017 AS-01 44 32 9 8 6 1 0 77 14 142
2017 AS-02 35 43 15 4 3 0 0 78 7 233
2017 AS-03 38 47 12 1 1 1 0 86 1 138
2017 AS-04 40 41 10 4 4 0 1 82 8 134
2017 AS-05 48 41 5 1 3 1 0 91 4 97
2017 AS-06 48 36 9 5 2 0 0 84 7 81
2017 AS-07 40 45 12 2 0 0 0 85 2 40
2014 AS 36 41 13 5 4 0 0 78 9 1012
2014 AS-01 42 29 16 5 6 2 0 73 11 131
2014 AS-02 33 41 18 5 3 0 0 74 8 242
2014 AS-03 36 44 16 3 2 0 0 80 4 120
2014 AS-04 36 43 10 6 5 1 0 79 11 174
2014 AS-05 38 45 8 8 2 0 0 82 9 130
2014 AS-06 38 43 10 5 4 1 0 81 9 161
2014 AS-07 30 55 2 6 6 0 0 85 12 47

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 34 15 10 7 0 0 68 18 875
2017 AS-01 37 25 18 12 9 0 0 61 21 142
2017 AS-02 27 37 17 9 8 0 1 65 17 233
2017 AS-03 31 39 15 10 5 0 0 70 16 137
2017 AS-04 32 37 15 8 7 0 0 69 16 134
2017 AS-05 47 30 9 5 7 1 0 78 13 97
2017 AS-06 32 37 15 10 6 0 0 69 16 81
2017 AS-07 28 36 5 20 11 0 0 64 31 39

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 33 8 4 2 0 0 85 6 873
2017 AS-01 49 31 9 7 4 0 0 80 11 142
2017 AS-02 47 36 8 5 3 0 1 84 8 232
2017 AS-03 53 31 12 1 1 1 0 85 3 137
2017 AS-04 51 32 11 4 2 0 0 83 6 133
2017 AS-05 63 28 3 3 3 0 0 91 6 97
2017 AS-06 61 30 6 2 0 0 0 91 2 80
2017 AS-07 50 45 3 2 0 0 0 95 2 40
2014 AS 59 29 7 2 2 0 0 89 4 1011
2014 AS-01 56 26 9 2 6 1 0 82 8 131
2014 AS-02 56 29 8 4 3 0 0 85 7 242
2014 AS-03 69 19 10 1 1 0 0 88 2 120
2014 AS-04 59 31 5 5 1 0 0 90 5 173
2014 AS-05 60 31 8 1 0 0 0 91 1 130
2014 AS-06 61 34 4 1 0 0 0 96 1 161
2014 AS-07 60 30 6 2 2 0 0 89 4 47

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 41 15 8 5 0 1 72 13 873
2017 AS-01 26 39 16 10 6 1 3 67 16 141
2017 AS-02 28 37 21 6 6 0 1 66 13 233
2017 AS-03 30 46 16 6 2 0 0 76 8 138
2017 AS-04 31 44 8 10 7 0 0 75 17 132
2017 AS-05 39 40 7 9 3 0 1 80 12 97
2017 AS-06 38 41 8 8 5 0 0 79 13 80
2017 AS-07 35 31 17 13 5 0 0 65 18 40
2014 AS 23 41 16 12 7 0 0 64 20 1011
2014 AS-01 20 33 18 16 11 2 1 54 27 131
2014 AS-02 19 40 18 15 7 0 0 59 23 242
2014 AS-03 25 38 22 10 6 0 0 63 16 120
2014 AS-04 24 44 16 11 6 0 0 68 17 173
2014 AS-05 20 53 8 10 8 1 0 74 18 130
2014 AS-06 27 41 14 12 6 0 0 68 18 161
2014 AS-07 32 47 9 6 6 0 0 79 12 47

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 36 15 8 5 0 0 73 13 875
2017 AS-01 35 36 14 6 8 0 0 71 15 142
2017 AS-02 33 37 19 5 4 0 1 71 10 233
2017 AS-03 40 36 16 5 3 0 0 76 8 138
2017 AS-04 36 36 11 11 6 0 0 72 17 133
2017 AS-05 44 32 11 9 2 0 1 77 11 97
2017 AS-06 42 31 8 13 6 0 0 73 19 80
2017 AS-07 27 37 17 10 8 0 0 65 18 40
2014 AS 29 37 15 12 6 0 0 67 17 1011
2014 AS-01 27 39 20 7 5 2 1 68 12 131
2014 AS-02 24 41 17 12 5 0 1 66 17 242
2014 AS-03 38 34 14 8 5 0 0 73 13 120
2014 AS-04 32 37 14 12 5 0 0 69 17 173
2014 AS-05 28 41 10 15 5 0 1 70 20 130
2014 AS-06 29 30 17 15 9 0 1 60 24 161
2014 AS-07 36 36 6 15 6 0 0 73 21 47

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 38 12 9 4 0 0 74 13 874
2017 AS-01 36 41 10 9 4 0 0 77 13 141
2017 AS-02 34 39 17 4 5 0 0 73 9 233
2017 AS-03 40 35 11 10 3 1 0 76 13 138
2017 AS-04 37 37 11 11 4 0 1 74 14 133
2017 AS-05 42 36 5 10 5 1 0 79 16 97
2017 AS-06 33 37 12 10 6 0 1 71 17 80
2017 AS-07 27 35 17 15 5 0 0 62 20 40
2014 AS 30 37 15 11 6 0 0 68 17 1011
2014 AS-01 35 29 16 11 6 1 2 66 18 131
2014 AS-02 27 40 16 11 6 0 0 67 17 242
2014 AS-03 33 42 11 8 5 0 1 76 13 120
2014 AS-04 32 36 17 11 4 0 0 68 15 173
2014 AS-05 29 38 14 13 4 2 0 69 17 130
2014 AS-06 28 38 13 13 8 0 0 66 21 161
2014 AS-07 23 36 19 9 10 0 2 61 19 47

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 38 8 7 4 0 0 81 11 874
2017 AS-01 45 34 9 6 6 1 0 79 12 142
2017 AS-02 37 42 7 9 5 0 0 79 13 232
2017 AS-03 46 34 10 5 5 0 0 80 10 138
2017 AS-04 38 44 10 3 5 0 0 83 8 133
2017 AS-05 55 34 4 5 2 0 0 88 7 97
2017 AS-06 41 38 10 9 0 0 1 81 9 80
2017 AS-07 38 43 10 10 0 0 0 80 10 40
2014 AS 38 42 10 7 3 0 0 80 10 1008
2014 AS-01 34 37 10 11 7 1 0 72 18 131
2014 AS-02 37 40 11 5 6 0 0 78 11 241
2014 AS-03 42 42 7 7 3 0 0 84 9 120
2014 AS-04 40 39 10 9 2 0 0 79 11 171
2014 AS-05 37 44 11 7 1 1 0 81 8 130
2014 AS-06 37 47 11 4 1 1 0 84 4 161
2014 AS-07 36 49 6 6 2 0 0 85 9 47

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 39 14 9 4 0 1 72 13 877
2017 AS-01 41 39 11 4 4 0 1 81 8 142
2017 AS-02 38 39 13 6 3 0 1 78 9 233
2017 AS-03 36 40 10 12 3 0 0 75 15 138
2017 AS-04 32 40 16 8 4 0 0 72 12 134
2017 AS-05 24 36 18 13 4 0 4 63 18 97
2017 AS-06 17 44 20 11 7 0 0 62 18 81
2017 AS-07 8 36 22 20 13 0 3 44 33 40
2014 AS 25 36 18 10 10 0 0 61 20 1012
2014 AS-01 40 46 8 4 2 1 0 86 6 131
2014 AS-02 32 39 15 6 7 0 1 72 13 242
2014 AS-03 41 36 13 7 4 0 0 77 11 120
2014 AS-04 26 31 22 9 11 0 0 57 21 174
2014 AS-05 12 37 23 16 10 2 0 50 27 130
2014 AS-06 7 27 26 17 22 1 1 34 39 161
2014 AS-07 11 32 21 19 17 0 0 43 36 47

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 30 33 15 8 1 4 24 41 868
2017 AS-01 7 20 36 17 11 1 7 31 30 138
2017 AS-02 7 36 32 13 8 0 4 22 45 230
2017 AS-03 9 24 31 21 11 1 2 33 35 137
2017 AS-04 10 32 37 11 5 0 4 17 44 133
2017 AS-05 7 34 32 13 6 1 6 21 44 97
2017 AS-06 19 25 33 16 6 0 1 23 44 81
2017 AS-07 13 43 28 5 7 0 5 12 58 40
2014 AS 14 33 32 13 5 0 2 18 49 1009
2014 AS-01 12 30 33 12 8 2 4 21 44 129
2014 AS-02 14 27 31 17 7 1 4 26 42 242
2014 AS-03 19 35 23 17 5 0 1 22 55 120
2014 AS-04 15 30 34 13 5 0 2 19 46 174
2014 AS-05 14 34 37 11 4 0 0 15 48 129
2014 AS-06 15 40 34 8 3 0 0 11 55 161
2014 AS-07 11 49 34 2 0 0 4 2 62 47

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 10 19 27 21 12 4 6 38 33 865
2017 AS-01 9 12 28 19 14 10 8 40 26 137
2017 AS-02 7 20 30 20 10 5 8 35 31 229
2017 AS-03 7 19 23 27 17 3 4 47 28 137
2017 AS-04 12 29 25 18 10 2 5 30 44 133
2017 AS-05 13 18 25 17 16 1 9 37 35 97
2017 AS-06 11 18 25 32 10 1 2 44 31 81
2017 AS-07 16 23 33 18 5 0 5 24 41 39
2014 AS 17 29 28 15 7 2 2 23 48 1009
2014 AS-01 11 28 24 21 9 4 3 33 41 130
2014 AS-02 17 21 30 17 11 2 3 29 39 241
2014 AS-03 18 29 29 14 7 3 1 22 49 119
2014 AS-04 15 29 29 18 5 2 2 25 45 174
2014 AS-05 17 34 26 12 8 2 0 21 52 130
2014 AS-06 21 33 35 7 2 0 1 9 56 161
2014 AS-07 19 51 13 11 0 0 6 11 75 47

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 28 28 12 8 1 5 21 49 867
2017 AS-01 14 30 25 11 12 1 7 25 48 138
2017 AS-02 18 28 28 12 7 2 5 21 49 229
2017 AS-03 18 24 30 14 11 2 1 26 43 137
2017 AS-04 19 32 28 11 3 1 6 15 55 133
2017 AS-05 20 29 21 15 10 1 4 27 51 97
2017 AS-06 29 15 32 14 6 0 2 21 46 81
2017 AS-07 20 36 40 5 0 0 0 5 55 40
2014 AS 28 30 25 9 4 1 3 13 60 1009
2014 AS-01 26 27 24 12 5 1 5 19 55 128
2014 AS-02 22 28 25 12 6 2 5 19 55 242
2014 AS-03 29 32 25 10 2 1 2 12 62 120
2014 AS-04 28 31 25 10 3 1 2 14 60 174
2014 AS-05 25 31 31 7 3 3 1 10 58 130
2014 AS-06 35 35 23 4 2 0 1 6 71 161
2014 AS-07 45 21 26 6 0 0 2 7 67 47

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 21 37 21 10 1 3 32 30 870
2017 AS-01 7 17 32 21 15 2 6 39 26 140
2017 AS-02 6 20 38 20 11 0 4 32 28 230
2017 AS-03 5 21 35 26 12 0 1 38 26 137
2017 AS-04 9 19 38 23 8 1 2 32 28 134
2017 AS-05 7 32 37 12 8 0 3 21 40 97
2017 AS-06 16 16 35 26 6 0 0 32 33 80
2017 AS-07 20 28 37 15 0 0 0 15 48 40
2014 AS 11 27 35 19 6 1 1 26 38 1005
2014 AS-01 9 21 35 20 13 1 2 33 31 127
2014 AS-02 11 20 35 24 6 2 2 32 32 240
2014 AS-03 14 27 28 23 5 0 3 28 43 120
2014 AS-04 10 21 40 20 8 1 1 28 32 174
2014 AS-05 9 32 38 15 4 2 0 20 42 130
2014 AS-06 13 35 38 11 3 0 0 14 48 160
2014 AS-07 10 43 28 17 0 0 2 17 54 47

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 25 26 15 10 2 6 26 46 873
2017 AS-01 12 19 23 23 13 3 7 40 34 139
2017 AS-02 13 28 30 13 8 1 6 23 44 232
2017 AS-03 15 22 30 16 12 2 4 29 39 138
2017 AS-04 21 28 24 11 9 1 7 22 53 134
2017 AS-05 23 19 27 13 12 2 4 26 45 97
2017 AS-06 24 31 22 15 5 2 1 20 57 81
2017 AS-07 40 30 13 5 2 3 8 8 77 40
2014 AS 26 30 26 11 4 1 2 16 58 1009
2014 AS-01 15 31 29 12 7 2 4 20 48 130
2014 AS-02 23 26 27 14 6 1 2 21 51 242
2014 AS-03 21 28 32 12 5 1 3 17 50 120
2014 AS-04 25 31 25 13 4 1 1 18 57 174
2014 AS-05 33 28 25 10 2 2 1 13 62 129
2014 AS-06 41 31 21 6 2 0 0 7 72 160
2014 AS-07 30 45 15 6 0 0 4 7 78 47

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 24 26 16 9 2 7 27 44 871
2017 AS-01 11 26 22 20 9 3 9 33 42 138
2017 AS-02 13 28 24 15 9 3 8 27 47 232
2017 AS-03 15 20 32 16 9 2 7 28 38 138
2017 AS-04 22 25 26 11 7 3 5 20 51 134
2017 AS-05 22 18 22 16 14 1 7 32 44 97
2017 AS-06 19 17 36 19 7 0 1 27 36 81
2017 AS-07 15 37 28 13 3 0 5 16 55 40
2014 AS 17 24 28 18 7 2 4 27 43 1011
2014 AS-01 15 18 27 18 10 4 7 32 38 130
2014 AS-02 14 26 28 17 7 4 4 26 43 242
2014 AS-03 21 15 35 15 5 2 7 22 39 120
2014 AS-04 17 24 25 21 9 1 3 31 43 174
2014 AS-05 16 26 22 19 11 2 3 32 45 130
2014 AS-06 20 27 30 16 4 1 3 20 49 161
2014 AS-07 12 26 28 26 2 2 4 30 41 47

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 25 32 14 9 1 4 24 42 872
2017 AS-01 17 22 30 11 12 2 7 25 42 139
2017 AS-02 10 32 30 13 9 2 5 23 45 232
2017 AS-03 14 21 30 19 12 1 2 33 36 138
2017 AS-04 13 26 37 14 6 0 4 21 41 134
2017 AS-05 16 23 31 15 7 2 5 24 42 97
2017 AS-06 19 19 40 16 6 0 0 22 37 80
2017 AS-07 19 35 35 8 0 3 0 8 56 40
2014 AS 21 30 30 11 5 2 2 16 53 1010
2014 AS-01 18 30 25 15 6 3 3 22 51 130
2014 AS-02 17 29 27 14 7 3 3 22 49 241
2014 AS-03 19 27 33 12 3 2 3 16 49 120
2014 AS-04 20 35 28 10 5 0 3 15 56 174
2014 AS-05 19 28 31 15 5 3 0 20 48 130
2014 AS-06 29 30 35 3 2 0 1 6 59 161
2014 AS-07 34 26 34 4 0 0 2 4 61 47
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 26 7 5 2 0 1 86 7 874
2017 AS-01 61 21 6 7 2 1 2 84 9 141
2017 AS-02 53 31 7 6 2 0 2 86 7 232
2017 AS-03 57 27 10 1 2 1 1 86 4 138
2017 AS-04 55 27 9 5 2 2 1 83 8 134
2017 AS-05 72 21 4 3 0 0 0 93 3 97
2017 AS-06 72 22 0 4 3 0 0 94 6 81
2017 AS-07 57 28 5 5 5 0 0 85 10 40
2014 AS 61 22 5 7 4 0 1 84 11 1012
2014 AS-01 66 20 5 5 3 1 0 87 9 131
2014 AS-02 59 28 5 5 2 0 1 89 7 242
2014 AS-03 72 15 1 6 6 0 1 87 12 120
2014 AS-04 64 16 6 10 3 0 1 81 13 174
2014 AS-05 61 20 8 8 3 0 1 81 11 130
2014 AS-06 54 25 8 6 6 0 1 80 12 161
2014 AS-07 51 23 6 11 9 0 0 74 19 47

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 31 16 12 7 5 5 61 21 875
2017 AS-01 27 30 16 6 8 9 4 66 16 142
2017 AS-02 24 31 15 10 9 5 6 62 21 232
2017 AS-03 20 39 17 11 3 4 6 66 15 138
2017 AS-04 22 25 19 15 11 4 4 52 28 134
2017 AS-05 25 32 9 19 2 6 7 65 24 97
2017 AS-06 31 25 20 12 7 2 2 59 21 81
2017 AS-07 27 25 15 17 8 3 5 57 27 40
2014 AS 25 32 16 10 9 4 5 63 20 1012
2014 AS-01 28 27 19 8 11 3 4 60 20 131
2014 AS-02 24 30 18 11 7 5 5 60 20 242
2014 AS-03 27 32 15 8 7 5 7 67 16 120
2014 AS-04 24 29 14 11 10 5 7 60 24 174
2014 AS-05 28 28 16 11 9 5 2 61 22 130
2014 AS-06 25 41 11 7 11 2 3 69 19 161
2014 AS-07 15 45 17 15 4 0 4 62 20 47

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 33 9 9 8 1 0 73 17 874
2017 AS-01 44 28 7 13 7 1 0 73 20 142
2017 AS-02 34 34 14 8 8 1 1 69 17 231
2017 AS-03 38 38 7 8 7 1 1 78 15 138
2017 AS-04 37 32 10 10 11 0 0 69 22 134
2017 AS-05 45 32 6 12 4 1 0 78 16 97
2017 AS-06 41 40 7 4 7 0 0 81 11 81
2017 AS-07 42 25 15 10 8 0 0 67 18 40
2014 AS 39 30 11 11 8 1 0 70 19 1011
2014 AS-01 43 24 8 14 9 2 0 68 24 131
2014 AS-02 38 31 15 9 7 1 0 69 16 242
2014 AS-03 40 33 13 10 4 0 0 73 14 120
2014 AS-04 37 28 11 13 8 2 0 67 22 174
2014 AS-05 42 26 10 13 8 2 0 69 21 129
2014 AS-06 36 34 9 10 11 0 0 70 20 161
2014 AS-07 34 49 4 9 4 0 0 83 12 47

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 35 14 12 7 2 1 66 20 871
2017 AS-01 35 30 11 12 6 6 1 69 19 139
2017 AS-02 25 35 20 8 6 3 2 64 16 231
2017 AS-03 27 39 14 12 6 1 0 67 18 138
2017 AS-04 26 32 15 15 11 0 1 59 26 134
2017 AS-05 33 33 10 13 8 2 0 68 22 97
2017 AS-06 30 43 5 12 10 0 0 73 22 81
2017 AS-07 30 43 10 15 3 0 0 73 18 40
2014 AS 24 43 13 11 6 2 1 69 17 1012
2014 AS-01 34 33 11 10 9 3 1 69 20 131
2014 AS-02 23 43 14 11 5 2 1 68 17 242
2014 AS-03 29 43 13 6 7 2 1 74 13 120
2014 AS-04 24 41 15 12 5 1 2 67 18 174
2014 AS-05 23 41 18 12 4 2 0 65 17 130
2014 AS-06 18 53 10 13 4 1 1 72 18 161
2014 AS-07 19 53 13 11 4 0 0 72 15 47

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 32 14 10 8 8 1 64 21 873
2017 AS-01 30 27 13 8 9 12 1 65 20 142
2017 AS-02 18 35 16 10 7 10 3 61 20 230
2017 AS-03 25 29 20 11 6 9 1 60 18 138
2017 AS-04 25 31 10 16 14 4 0 59 31 134
2017 AS-05 28 38 7 11 5 9 1 74 18 97
2017 AS-06 27 31 19 6 12 3 1 61 19 81
2017 AS-07 35 47 2 13 3 0 0 82 15 40
2014 AS 26 30 14 12 9 7 2 61 23 1012
2014 AS-01 24 23 14 8 12 15 2 57 25 131
2014 AS-02 22 30 14 13 9 9 2 59 25 242
2014 AS-03 26 29 16 11 10 8 1 60 23 120
2014 AS-04 24 32 13 16 8 6 2 60 26 174
2014 AS-05 26 29 17 12 11 5 0 58 24 130
2014 AS-06 28 37 12 11 9 3 1 67 21 161
2014 AS-07 45 34 13 6 0 0 2 80 7 47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 12 22 19 17 13 14 3 40 36 871
2017 AS-01 14 22 17 12 11 18 5 48 30 142
2017 AS-02 11 23 22 12 12 16 4 43 30 230
2017 AS-03 12 20 19 15 12 17 5 41 35 137
2017 AS-04 10 21 21 23 15 10 1 34 43 134
2017 AS-05 14 18 9 22 15 18 4 41 47 97
2017 AS-06 13 23 22 24 10 8 0 39 37 80
2017 AS-07 3 25 18 33 16 5 0 29 52 39
2014 AS 10 20 19 18 16 13 2 36 41 1012
2014 AS-01 11 18 18 13 15 22 2 39 37 131
2014 AS-02 11 17 20 19 14 15 3 34 41 242
2014 AS-03 12 20 18 18 12 18 3 40 38 120
2014 AS-04 9 19 20 19 18 11 4 33 44 174
2014 AS-05 11 23 18 16 18 12 2 39 39 130
2014 AS-06 7 24 18 21 22 7 1 34 46 161
2014 AS-07 9 23 23 28 15 0 2 33 43 47

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 41 8 6 3 0 0 83 10 874
2017 AS-01 51 34 6 6 4 0 0 85 9 142
2017 AS-02 41 41 9 6 3 0 1 82 9 230
2017 AS-03 43 39 10 5 1 1 0 83 7 138
2017 AS-04 37 46 4 7 4 0 0 84 12 134
2017 AS-05 49 36 5 7 2 0 0 85 9 97
2017 AS-06 30 49 10 4 7 0 0 79 11 81
2017 AS-07 37 48 5 5 5 0 0 85 10 40
2014 AS 39 41 9 7 4 0 0 81 11 1011
2014 AS-01 46 33 8 8 6 0 0 79 14 131
2014 AS-02 37 42 10 7 5 0 0 79 11 242
2014 AS-03 42 41 11 5 2 0 0 82 7 120
2014 AS-04 40 41 9 6 3 0 0 81 10 174
2014 AS-05 38 38 9 10 5 0 0 76 15 130
2014 AS-06 36 46 8 7 3 0 0 81 11 161
2014 AS-07 35 59 0 2 4 0 0 94 6 46
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 35 12 8 5 0 1 75 13 877
2017 AS-01 44 32 8 11 6 0 1 76 16 142
2017 AS-02 35 42 14 4 3 0 1 78 8 233
2017 AS-03 36 38 13 7 6 1 0 74 13 138
2017 AS-04 45 28 11 8 7 0 1 74 15 134
2017 AS-05 51 29 8 6 4 0 1 81 11 97
2017 AS-06 36 38 14 7 2 1 0 75 10 81
2017 AS-07 30 27 17 15 10 0 0 57 25 40
2014 AS 29 38 13 11 6 1 1 69 18 1012
2014 AS-01 38 36 8 11 6 1 1 74 18 131
2014 AS-02 32 36 15 7 9 1 0 69 15 242
2014 AS-03 32 37 20 8 3 0 0 68 12 120
2014 AS-04 28 36 13 15 5 1 2 66 20 174
2014 AS-05 32 36 12 8 10 1 1 70 19 130
2014 AS-06 17 44 11 19 5 2 2 63 25 161
2014 AS-07 21 53 11 13 2 0 0 75 15 47

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 32 11 5 5 2 1 79 10 877
2017 AS-01 51 27 13 3 5 1 1 79 8 142
2017 AS-02 41 36 10 3 4 3 3 82 8 233
2017 AS-03 41 37 11 4 4 2 0 80 8 138
2017 AS-04 43 30 13 6 7 1 1 73 13 134
2017 AS-05 54 28 8 3 5 1 1 83 9 97
2017 AS-06 46 29 11 10 1 2 0 77 11 81
2017 AS-07 35 33 8 12 13 0 0 67 25 40
2014 AS 37 31 15 8 5 3 1 71 13 1011
2014 AS-01 44 27 11 10 5 2 2 74 15 131
2014 AS-02 34 30 18 8 5 4 1 68 13 242
2014 AS-03 42 29 18 5 2 3 1 75 7 119
2014 AS-04 37 33 14 6 7 2 1 72 13 174
2014 AS-05 43 28 11 8 5 5 2 75 13 130
2014 AS-06 26 35 17 11 4 2 3 65 16 161
2014 AS-07 32 43 15 9 2 0 0 75 10 47

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 33 12 7 4 0 1 76 12 877
2017 AS-01 45 29 9 11 5 1 0 74 16 142
2017 AS-02 39 38 13 6 3 0 2 78 8 233
2017 AS-03 40 36 15 6 2 0 0 76 9 138
2017 AS-04 43 27 15 8 7 0 0 70 15 134
2017 AS-05 54 27 7 6 5 0 1 81 12 97
2017 AS-06 40 37 9 7 7 0 0 77 15 81
2017 AS-07 40 35 10 7 8 0 0 75 15 40
2014 AS 35 36 11 10 6 1 1 73 16 1011
2014 AS-01 36 33 12 11 6 0 2 71 17 131
2014 AS-02 35 34 15 9 6 1 0 70 15 242
2014 AS-03 38 34 15 7 4 3 0 73 11 119
2014 AS-04 35 41 7 10 5 1 0 77 15 174
2014 AS-05 41 31 11 9 7 1 0 72 16 130
2014 AS-06 27 42 10 11 7 1 2 72 18 161
2014 AS-07 43 43 2 11 2 0 0 85 12 47

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 76 18 3 1 1 0 1 95 2 874
2017 AS-01 72 21 4 1 1 0 0 93 3 141
2017 AS-02 75 21 3 0 0 0 1 97 1 232
2017 AS-03 75 19 3 1 1 0 1 95 2 138
2017 AS-04 78 14 5 0 1 0 1 93 2 134
2017 AS-05 85 12 2 0 0 0 1 98 0 97
2017 AS-06 74 21 2 3 0 0 0 95 3 80
2017 AS-07 74 20 0 5 0 0 0 95 5 40
2014 AS 72 17 4 4 1 0 1 91 5 1011
2014 AS-01 78 15 2 4 0 1 0 94 4 130
2014 AS-02 71 18 5 5 1 0 1 90 6 242
2014 AS-03 78 13 4 2 3 0 0 92 4 120
2014 AS-04 76 14 4 3 2 0 1 91 5 174
2014 AS-05 73 18 5 3 2 0 0 91 5 130
2014 AS-06 62 23 6 5 1 1 2 89 6 161
2014 AS-07 60 30 4 0 6 0 0 89 6 47

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 25 11 7 6 4 7 73 14 873
2017 AS-01 40 21 11 7 4 10 7 74 13 141
2017 AS-02 38 25 12 6 6 3 9 72 14 232
2017 AS-03 43 22 12 4 9 3 7 72 15 137
2017 AS-04 41 24 13 7 7 3 5 71 15 134
2017 AS-05 43 26 6 6 8 4 7 77 16 97
2017 AS-06 40 34 5 7 5 5 4 81 14 81
2017 AS-07 25 34 20 11 3 0 7 64 14 39
2014 AS 34 25 11 7 6 6 10 70 16 1012
2014 AS-01 37 20 16 8 5 5 8 66 16 131
2014 AS-02 35 24 13 5 8 5 11 70 15 242
2014 AS-03 37 24 9 9 5 8 7 73 17 120
2014 AS-04 35 27 6 10 8 5 10 72 21 174
2014 AS-05 34 25 9 9 8 8 8 69 20 130
2014 AS-06 30 27 14 6 3 6 14 71 12 161
2014 AS-07 26 32 12 4 0 6 19 77 6 47

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 25 7 6 5 1 0 82 11 877
2017 AS-01 55 25 6 6 6 2 0 82 12 142
2017 AS-02 52 26 9 6 5 0 2 80 12 233
2017 AS-03 59 28 4 5 4 1 0 87 10 138
2017 AS-04 56 21 10 7 6 0 0 77 13 134
2017 AS-05 59 21 7 3 6 3 0 83 10 97
2017 AS-06 58 29 5 1 6 0 0 88 7 81
2017 AS-07 49 20 13 15 3 0 0 70 18 40

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 25 10 4 5 1 1 81 9 877
2017 AS-01 56 23 11 2 6 2 0 81 9 142
2017 AS-02 52 26 10 4 5 2 1 80 9 233
2017 AS-03 54 27 8 3 6 1 1 82 10 138
2017 AS-04 51 23 14 7 4 0 1 74 11 134
2017 AS-05 64 18 7 2 6 2 1 84 8 97
2017 AS-06 55 30 7 2 2 2 0 87 5 81
2017 AS-07 50 25 8 8 10 0 0 74 18 40

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 25 10 7 5 0 0 78 12 876
2017 AS-01 52 25 8 8 6 1 0 77 14 142
2017 AS-02 50 26 13 6 4 0 1 77 9 233
2017 AS-03 51 28 9 8 4 0 0 79 12 138
2017 AS-04 51 26 10 6 8 0 0 77 14 133
2017 AS-05 60 19 6 7 6 2 0 80 14 97
2017 AS-06 49 33 11 4 4 0 0 82 7 81
2017 AS-07 50 18 10 15 8 0 0 67 23 40
2014 AS 42 30 14 7 4 1 0 74 12 1009
2014 AS-01 49 24 13 8 3 2 1 75 12 131
2014 AS-02 42 31 12 6 7 1 0 74 13 241
2014 AS-03 51 28 13 6 1 2 0 80 7 120
2014 AS-04 41 30 16 8 3 1 0 72 12 173
2014 AS-05 43 28 14 7 6 2 0 73 13 130
2014 AS-06 30 35 16 9 6 2 2 68 15 161
2014 AS-07 39 39 11 11 0 0 0 79 11 46
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 42 19 11 4 3 2 65 16 156
2017 AS-03 8 58 17 8 0 0 9 73 9 12
2017 AS-04 16 48 16 16 4 0 0 64 20 25
2017 AS-05 16 49 23 0 9 4 0 68 9 26
2017 AS-06 24 42 22 9 0 0 2 68 9 45
2017 AS-07 19 38 14 17 6 6 2 61 24 37
2014 AS 19 33 19 13 8 4 5 57 22 302
2014 AS-02 10 10 30 0 20 10 20 29 29 10
2014 AS-03 55 27 18 0 0 0 0 82 0 11
2014 AS-04 16 43 25 3 5 3 5 64 9 61
2014 AS-05 19 31 22 14 7 5 3 54 22 59
2014 AS-06 17 33 14 18 8 3 7 56 29 114
2014 AS-07 18 29 20 16 11 4 2 50 28 45

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 38 15 10 5 5 0 69 15 874
2017 AS-01 43 31 6 8 4 7 1 80 14 141
2017 AS-02 22 42 19 6 5 6 1 68 12 232
2017 AS-03 25 40 14 11 6 4 0 68 18 137
2017 AS-04 19 39 20 12 4 6 0 62 17 134
2017 AS-05 31 39 11 8 4 6 0 74 14 97
2017 AS-06 27 33 20 12 5 2 0 62 18 81
2017 AS-07 24 43 10 17 3 3 0 69 20 40
2014 AS 18 33 22 11 8 7 0 55 21 1010
2014 AS-01 31 29 15 10 7 7 0 65 18 130
2014 AS-02 20 33 23 7 8 9 0 58 17 242
2014 AS-03 17 43 22 6 3 9 0 66 10 120
2014 AS-04 17 34 24 11 9 5 1 54 21 174
2014 AS-05 12 31 28 16 6 7 0 45 24 130
2014 AS-06 11 30 22 15 16 7 0 44 33 160
2014 AS-07 13 28 23 21 10 4 0 42 33 47

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 34 23 10 6 2 0 61 15 873
2017 AS-01 38 32 13 9 4 3 1 73 13 141
2017 AS-02 22 33 29 7 6 3 1 57 13 232
2017 AS-03 26 32 24 10 6 3 0 59 16 137
2017 AS-04 20 33 26 11 7 3 0 55 18 134
2017 AS-05 24 42 17 10 5 2 0 67 16 97
2017 AS-06 28 30 22 13 8 0 0 58 20 80
2017 AS-07 15 50 21 12 3 0 0 65 15 40
2014 AS 14 28 26 18 11 3 0 43 30 1010
2014 AS-01 25 24 26 9 11 5 0 51 21 130
2014 AS-02 17 28 29 12 9 4 0 47 23 242
2014 AS-03 15 31 28 14 7 5 0 48 22 120
2014 AS-04 9 33 24 22 10 1 1 43 33 174
2014 AS-05 12 30 25 20 11 2 0 43 31 130
2014 AS-06 6 26 26 23 19 1 0 33 42 160
2014 AS-07 9 23 26 34 8 0 0 32 42 47

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 30 25 14 7 6 1 51 22 876
2017 AS-01 30 29 17 8 6 8 1 65 16 142
2017 AS-02 15 30 29 11 7 8 1 49 19 232
2017 AS-03 17 28 27 12 8 8 0 49 21 138
2017 AS-04 14 27 30 16 6 7 1 44 23 134
2017 AS-05 13 37 21 15 9 4 1 53 25 97
2017 AS-06 16 34 22 19 6 2 0 52 25 81
2017 AS-07 12 25 23 38 3 0 0 37 40 40
2014 AS 8 23 26 21 16 5 0 33 39 1009
2014 AS-01 20 22 24 15 11 8 1 46 28 131
2014 AS-02 12 24 30 18 9 7 0 39 29 242
2014 AS-03 8 28 32 17 10 6 0 38 28 119
2014 AS-04 4 25 25 25 18 2 1 30 44 174
2014 AS-05 3 22 28 23 19 5 0 26 44 130
2014 AS-06 2 23 20 26 27 3 0 25 54 159
2014 AS-07 2 15 23 34 25 0 0 17 59 47

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 30 19 14 11 7 0 52 27 874
2017 AS-01 29 32 16 9 9 4 0 64 19 140
2017 AS-02 17 30 20 14 8 11 1 53 25 233
2017 AS-03 17 23 22 15 12 10 0 44 31 137
2017 AS-04 16 29 19 16 13 6 0 48 31 134
2017 AS-05 17 32 19 14 13 5 0 51 29 97
2017 AS-06 18 27 21 17 11 6 0 47 30 81
2017 AS-07 7 45 15 14 13 5 0 55 28 40
2014 AS 8 21 23 22 19 7 0 32 43 1010
2014 AS-01 15 24 24 12 16 8 0 42 31 131
2014 AS-02 14 19 25 17 17 8 0 36 37 242
2014 AS-03 8 26 24 19 13 8 0 38 36 119
2014 AS-04 5 20 21 28 18 6 1 27 50 174
2014 AS-05 5 21 30 23 16 5 0 27 41 130
2014 AS-06 2 20 16 29 28 4 0 23 60 160
2014 AS-07 2 23 17 28 23 6 0 27 54 47

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 34 17 17 10 3 0 54 28 873
2017 AS-01 31 34 11 13 6 4 0 67 21 141
2017 AS-02 17 39 19 14 7 4 1 58 23 230
2017 AS-03 17 35 23 15 8 2 0 53 23 138
2017 AS-04 14 34 14 19 14 3 1 50 35 134
2017 AS-05 16 35 14 20 12 3 0 52 33 97
2017 AS-06 15 22 24 21 17 0 0 37 38 81
2017 AS-07 10 32 12 33 13 0 0 42 46 40
2014 AS 9 29 21 23 16 2 0 38 40 1010
2014 AS-01 14 28 21 19 15 3 0 44 35 131
2014 AS-02 14 25 22 23 14 2 0 40 38 242
2014 AS-03 8 33 24 25 10 0 0 41 35 120
2014 AS-04 5 31 20 26 16 1 1 37 43 174
2014 AS-05 5 26 26 23 17 2 0 32 41 129
2014 AS-06 4 29 17 25 22 2 0 34 48 160
2014 AS-07 2 30 21 21 25 0 0 32 47 47
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 44 19 7 3 2 0 70 11 875
2017 AS-01 35 42 11 9 2 1 0 78 12 141
2017 AS-02 25 47 18 5 2 2 1 75 7 233
2017 AS-03 25 46 19 8 1 1 0 72 9 138
2017 AS-04 19 46 18 9 6 1 0 66 15 134
2017 AS-05 19 45 15 11 6 3 0 66 18 97
2017 AS-06 20 32 36 5 5 1 0 53 10 80
2017 AS-07 15 47 22 8 8 0 0 62 15 40
2014 AS 15 40 22 15 7 2 0 56 22 1010
2014 AS-01 21 44 19 8 5 4 0 67 13 131
2014 AS-02 22 37 22 9 8 2 0 60 17 242
2014 AS-03 16 36 29 13 5 2 0 53 18 119
2014 AS-04 11 41 22 17 6 1 0 53 24 174
2014 AS-05 10 48 21 13 6 2 0 59 20 130
2014 AS-06 7 35 18 28 11 1 0 43 39 160
2014 AS-07 11 36 21 17 15 0 0 47 32 47

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 40 16 4 2 5 1 76 7 872
2017 AS-01 41 34 15 4 1 4 1 79 5 140
2017 AS-02 27 38 18 5 3 8 2 72 8 232
2017 AS-03 31 40 18 6 1 5 0 75 7 138
2017 AS-04 26 50 14 4 2 3 1 79 6 134
2017 AS-05 37 40 12 3 3 3 1 81 7 97
2017 AS-06 30 44 18 4 4 1 0 74 8 79
2017 AS-07 34 45 18 3 0 0 0 79 3 40
2014 AS 28 43 15 5 2 5 1 76 8 1011
2014 AS-01 36 30 18 3 5 8 1 72 8 131
2014 AS-02 28 39 17 5 2 8 1 73 8 241
2014 AS-03 31 38 19 4 0 8 0 75 5 120
2014 AS-04 22 48 15 9 2 4 1 73 11 174
2014 AS-05 32 46 11 6 2 2 1 80 9 130
2014 AS-06 26 52 12 6 2 1 0 79 8 161
2014 AS-07 19 58 13 4 4 2 0 79 8 47

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 36 12 9 5 4 1 73 15 873
2017 AS-01 37 28 12 8 6 7 1 72 15 141
2017 AS-02 31 35 13 9 5 5 2 71 15 232
2017 AS-03 32 38 12 8 7 3 1 73 15 138
2017 AS-04 25 42 13 10 7 3 1 69 17 134
2017 AS-05 37 40 8 8 4 1 1 79 13 97
2017 AS-06 37 33 11 12 4 1 1 72 17 79
2017 AS-07 40 42 5 10 3 0 0 82 13 40
2014 AS 35 36 12 9 4 3 1 74 14 1011
2014 AS-01 28 30 18 10 8 5 1 61 19 131
2014 AS-02 34 34 14 8 5 5 0 72 14 241
2014 AS-03 38 31 13 7 4 8 0 74 12 120
2014 AS-04 30 40 6 15 3 5 2 75 19 174
2014 AS-05 39 39 11 8 2 0 1 79 10 130
2014 AS-06 38 42 11 4 4 0 1 81 8 161
2014 AS-07 43 36 11 9 2 0 0 79 11 47

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 30 21 11 7 6 2 57 20 873
2017 AS-01 27 24 16 12 9 9 3 58 23 140
2017 AS-02 21 30 23 11 8 7 2 55 20 233
2017 AS-03 18 35 22 9 7 7 1 58 18 137
2017 AS-04 15 33 22 15 9 6 1 51 26 134
2017 AS-05 31 28 20 7 8 4 2 63 16 97
2017 AS-06 25 29 27 12 5 2 0 55 18 80
2017 AS-07 35 37 15 10 0 3 0 74 11 40
2014 AS 20 34 19 11 7 6 2 59 20 1012
2014 AS-01 18 24 19 15 8 10 5 49 28 131
2014 AS-02 17 27 25 12 9 8 2 49 23 242
2014 AS-03 21 29 23 10 7 9 1 56 19 120
2014 AS-04 19 38 15 12 7 5 3 63 21 174
2014 AS-05 23 34 21 9 5 7 1 62 16 130
2014 AS-06 22 47 12 12 5 1 1 70 17 161
2014 AS-07 21 62 6 4 4 2 0 85 9 47

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 23 18 15 15 11 5 43 36 873
2017 AS-01 18 22 14 11 13 15 6 51 31 140
2017 AS-02 11 19 21 14 15 14 6 38 36 233
2017 AS-03 12 26 22 15 10 9 6 45 29 137
2017 AS-04 10 26 17 14 21 8 3 41 40 134
2017 AS-05 15 22 13 16 18 14 2 44 41 97
2017 AS-06 10 29 19 22 11 6 3 43 37 80
2017 AS-07 20 34 3 10 20 8 5 62 35 40
2014 AS 12 24 17 16 20 9 2 40 41 1012
2014 AS-01 18 20 13 10 23 14 3 45 40 131
2014 AS-02 12 22 19 17 20 10 2 38 41 242
2014 AS-03 15 22 22 13 14 11 3 43 31 120
2014 AS-04 6 29 13 16 24 10 3 40 46 174
2014 AS-05 13 29 16 22 14 6 0 45 38 130
2014 AS-06 10 20 20 22 24 4 2 31 48 161
2014 AS-07 9 30 28 17 12 2 2 40 31 47

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 28 10 6 2 1 2 82 8 876
2017 AS-01 59 22 7 6 1 1 4 86 7 142
2017 AS-02 47 29 10 8 2 1 3 79 10 232
2017 AS-03 45 33 12 4 3 1 2 80 8 138
2017 AS-04 48 28 10 9 2 2 1 78 11 134
2017 AS-05 57 33 4 3 0 0 2 93 3 97
2017 AS-06 54 25 14 2 3 1 1 81 5 81
2017 AS-07 52 30 13 3 3 0 0 82 5 40
2014 AS 44 32 10 7 2 1 2 79 10 1012
2014 AS-01 50 30 7 5 2 2 2 85 8 131
2014 AS-02 45 32 11 7 2 2 2 80 9 242
2014 AS-03 49 28 10 8 3 3 0 79 11 120
2014 AS-04 46 30 10 7 3 2 2 79 11 174
2014 AS-05 45 32 11 8 3 0 1 78 11 130
2014 AS-06 38 37 13 7 2 1 2 77 9 161
2014 AS-07 32 42 9 15 2 0 0 74 17 47

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 26 6 2 1 1 1 91 3 871
2017 AS-01 67 23 4 3 1 1 1 93 4 139
2017 AS-02 61 29 7 1 0 0 0 91 2 233
2017 AS-03 62 32 3 1 1 1 1 96 1 137
2017 AS-04 64 22 8 4 0 1 1 87 5 134
2017 AS-05 64 27 4 1 2 0 2 93 3 96
2017 AS-06 58 21 11 6 1 1 1 81 8 81
2017 AS-07 57 31 7 3 2 0 0 88 5 39
2014 AS 56 31 6 3 1 2 1 90 5 1012
2014 AS-01 63 26 3 2 1 2 3 94 2 131
2014 AS-02 51 31 8 4 1 4 1 87 5 242
2014 AS-03 66 26 4 3 0 2 0 93 3 120
2014 AS-04 60 30 5 2 1 0 1 91 3 174
2014 AS-05 52 34 6 5 0 2 1 88 6 130
2014 AS-06 49 35 6 4 2 1 3 88 6 161
2014 AS-07 51 34 6 6 2 0 0 85 9 47

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 33 18 13 10 3 0 58 24 873
2017 AS-01 36 27 10 12 12 4 0 65 25 141
2017 AS-02 21 34 22 8 11 3 0 57 20 231
2017 AS-03 23 37 15 13 9 2 0 62 22 138
2017 AS-04 17 37 19 16 10 1 0 55 26 134
2017 AS-05 24 32 20 9 8 5 2 60 19 97
2017 AS-06 18 29 24 16 10 2 0 48 27 80
2017 AS-07 10 35 15 27 10 3 0 47 38 40
2014 AS 14 27 20 21 15 3 0 42 37 1012
2014 AS-01 19 32 16 14 10 7 2 56 27 131
2014 AS-02 18 24 22 21 12 3 0 44 34 242
2014 AS-03 18 31 27 12 10 3 0 50 23 120
2014 AS-04 10 32 18 21 17 2 0 43 38 174
2014 AS-05 10 26 24 21 16 2 0 37 39 130
2014 AS-06 9 22 14 29 23 2 0 32 54 161
2014 AS-07 15 15 17 36 17 0 0 30 53 47

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 28 17 16 18 2 2 46 36 876
2017 AS-01 26 21 10 18 18 5 2 51 39 142
2017 AS-02 15 26 19 16 20 1 2 43 37 232
2017 AS-03 16 32 19 14 16 2 1 50 31 138
2017 AS-04 14 32 17 13 19 1 3 48 34 134
2017 AS-05 14 39 19 13 12 2 0 55 26 97
2017 AS-06 12 20 21 24 21 0 2 33 46 81
2017 AS-07 12 23 15 25 17 0 8 38 46 40
2014 AS 11 21 13 25 27 2 1 33 53 1013
2014 AS-01 11 20 19 18 24 5 3 34 45 132
2014 AS-02 13 15 12 26 30 3 1 29 59 242
2014 AS-03 14 28 13 23 21 0 1 43 44 120
2014 AS-04 11 27 14 22 22 3 1 40 46 174
2014 AS-05 8 22 12 27 29 2 1 30 57 130
2014 AS-06 9 17 13 26 34 1 0 27 61 161
2014 AS-07 13 19 11 30 23 2 2 33 55 47

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 35 27 8 6 6 0 57 15 871
2017 AS-01 28 22 27 7 8 6 1 55 16 141
2017 AS-02 13 32 34 9 4 7 1 49 14 230
2017 AS-03 17 35 29 5 7 6 0 56 13 138
2017 AS-04 14 44 23 6 9 4 0 60 16 134
2017 AS-05 24 36 22 7 4 7 0 64 13 96
2017 AS-06 19 46 19 9 5 3 0 67 14 80
2017 AS-07 17 40 23 12 8 0 0 58 20 40

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 36 18 3 3 4 1 75 6 875
2017 AS-01 41 30 12 6 5 5 1 76 11 140
2017 AS-02 31 36 24 3 2 3 2 70 5 233
2017 AS-03 41 34 19 2 1 4 0 78 2 138
2017 AS-04 28 41 16 3 7 5 0 73 10 134
2017 AS-05 40 40 11 0 2 5 1 86 2 97
2017 AS-06 32 32 25 1 6 4 0 67 8 81
2017 AS-07 30 53 15 3 0 0 0 82 3 40
2014 AS 40 37 13 4 3 4 0 80 7 1010
2014 AS-01 40 32 13 5 4 5 1 76 10 130
2014 AS-02 37 35 15 2 4 6 0 77 7 242
2014 AS-03 43 38 12 1 1 7 0 86 2 120
2014 AS-04 45 35 11 5 1 3 0 82 6 174
2014 AS-05 38 43 11 5 1 2 0 83 6 129
2014 AS-06 36 42 13 3 4 2 0 79 7 161
2014 AS-07 41 41 6 10 0 2 0 83 11 47

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 42 11 4 3 2 0 82 7 876
2017 AS-01 46 37 6 4 4 1 1 86 8 142
2017 AS-02 35 44 12 3 3 4 0 82 6 232
2017 AS-03 44 37 11 5 1 2 0 82 6 138
2017 AS-04 34 40 14 5 5 1 0 75 11 134
2017 AS-05 44 46 6 2 1 0 0 91 3 97
2017 AS-06 30 43 19 4 4 1 0 74 8 81
2017 AS-07 34 53 10 0 3 0 0 87 3 40
2014 AS 37 38 13 6 3 2 0 77 10 1012
2014 AS-01 40 38 11 5 3 2 1 81 8 131
2014 AS-02 38 38 14 4 5 2 0 78 8 242
2014 AS-03 42 39 11 2 1 6 0 86 3 120
2014 AS-04 37 35 13 9 4 2 0 73 13 174
2014 AS-05 39 33 15 10 2 2 0 73 12 130
2014 AS-06 28 44 16 5 5 1 0 74 11 161
2014 AS-07 30 43 13 11 2 2 0 74 13 47

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 40 10 4 3 0 0 83 7 875
2017 AS-01 53 30 6 6 4 1 0 84 9 142
2017 AS-02 37 42 15 3 2 0 0 80 5 232
2017 AS-03 42 44 8 4 1 0 1 87 5 138
2017 AS-04 38 39 10 7 5 0 0 78 12 134
2017 AS-05 54 41 3 1 1 0 0 95 2 96
2017 AS-06 38 43 10 4 5 0 0 81 9 81
2017 AS-07 40 36 20 2 3 0 0 75 5 40
2014 AS 34 38 13 9 6 0 0 72 15 1010
2014 AS-01 39 42 9 5 5 0 0 81 9 130
2014 AS-02 36 34 18 5 6 0 0 70 12 242
2014 AS-03 45 37 12 5 1 0 0 82 6 119
2014 AS-04 32 40 11 10 6 0 0 72 17 174
2014 AS-05 27 42 13 11 7 0 0 69 18 130
2014 AS-06 25 35 14 18 8 1 0 60 26 161
2014 AS-07 28 47 13 9 4 0 0 74 13 47

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 31 19 9 5 1 0 67 14 874
2017 AS-01 46 28 10 10 6 1 0 75 16 142
2017 AS-02 32 29 23 8 6 1 1 62 14 233
2017 AS-03 33 35 21 6 4 1 0 68 10 138
2017 AS-04 33 31 17 13 6 1 0 64 19 133
2017 AS-05 39 36 14 6 3 2 0 77 10 96
2017 AS-06 30 35 20 8 8 0 0 65 15 80
2017 AS-07 27 27 30 15 0 0 0 55 15 40
2014 AS 22 37 21 12 7 1 0 59 20 1010
2014 AS-01 30 37 14 11 7 2 0 67 19 131
2014 AS-02 25 35 19 12 7 2 0 61 20 240
2014 AS-03 24 37 25 8 7 0 0 61 14 120
2014 AS-04 24 37 23 7 9 1 0 61 16 174
2014 AS-05 18 35 25 17 5 0 0 54 22 130
2014 AS-06 14 37 23 18 8 0 0 51 26 161
2014 AS-07 9 47 21 19 4 0 0 55 23 47

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 37 16 8 5 0 0 71 13 875
2017 AS-01 42 36 6 9 6 1 0 79 15 142
2017 AS-02 33 33 21 8 4 0 1 67 13 233
2017 AS-03 30 46 15 5 4 0 0 77 8 138
2017 AS-04 29 35 19 9 7 0 0 64 16 134
2017 AS-05 39 40 10 6 4 0 0 79 10 97
2017 AS-06 28 42 16 8 5 0 1 71 13 80
2017 AS-07 25 26 33 16 0 0 0 51 16 39
2014 AS 21 37 20 14 8 0 0 58 22 1011
2014 AS-01 28 35 18 10 8 2 0 64 18 131
2014 AS-02 23 38 18 11 8 1 0 62 20 241
2014 AS-03 25 38 22 11 5 0 0 63 16 120
2014 AS-04 20 36 22 12 10 0 0 56 22 174
2014 AS-05 17 38 25 13 7 0 0 55 20 130
2014 AS-06 14 33 18 25 9 1 0 48 34 161
2014 AS-07 17 45 13 17 8 0 0 62 25 47

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 29 15 9 7 3 1 68 17 876
2017 AS-01 39 32 10 8 7 4 1 74 15 142
2017 AS-02 32 29 19 11 4 4 1 64 16 233
2017 AS-03 43 27 11 10 6 3 0 72 17 138
2017 AS-04 29 31 19 7 10 2 1 62 18 134
2017 AS-05 46 28 11 6 6 1 1 76 13 97
2017 AS-06 36 28 16 10 9 0 1 65 19 81
2017 AS-07 31 26 28 11 5 0 0 57 16 39
2014 AS 31 26 16 13 8 4 1 61 23 1011
2014 AS-01 34 23 14 14 9 4 2 60 25 131
2014 AS-02 35 22 16 12 10 5 0 61 23 241
2014 AS-03 33 23 19 15 7 2 2 58 22 120
2014 AS-04 29 26 18 12 10 3 2 58 23 174
2014 AS-05 34 31 14 13 5 3 0 67 19 130
2014 AS-06 25 33 15 14 7 4 2 62 22 161
2014 AS-07 26 30 15 15 9 4 2 59 25 47
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 36 32 32 877
2017 AS-01 46 22 32 142
2017 AS-02 31 39 30 233
2017 AS-03 34 37 29 138
2017 AS-04 40 27 34 134
2017 AS-05 30 41 29 97
2017 AS-06 36 23 41 81
2017 AS-07 43 30 27 40
2014 AS 35 33 32 1012
2014 AS-01 39 30 31 131
2014 AS-02 38 35 26 242
2014 AS-03 39 30 31 120
2014 AS-04 28 30 41 174
2014 AS-05 34 33 33 130
2014 AS-06 32 36 32 161
2014 AS-07 30 41 30 47

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 15 39 30 2 6 9 316
2017 AS-01 12 44 17 2 12 14 66
2017 AS-02 15 37 31 0 3 14 72
2017 AS-03 19 39 31 2 2 6 46
2017 AS-04 9 38 39 4 6 4 53
2017 AS-05 7 38 45 0 3 7 29
2017 AS-06 28 34 24 7 7 0 29
2017 AS-07 18 29 30 6 11 6 17
2014 AS 15 43 29 4 9999 10 351
2014 AS-01 8 39 39 2 9999 12 51
2014 AS-02 16 42 29 4 9999 9 93
2014 AS-03 21 28 38 4 9999 9 47
2014 AS-04 6 53 27 2 9999 12 49
2014 AS-05 16 55 27 0 9999 2 44
2014 AS-06 14 47 14 9 9999 17 51
2014 AS-07 50 14 29 7 9999 0 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 19 81 873
2017 AS-01 16 84 141
2017 AS-02 20 80 231
2017 AS-03 17 83 138
2017 AS-04 21 79 134
2017 AS-05 16 84 96
2017 AS-06 27 73 81
2017 AS-07 13 87 40
2014 AS 23 77 1011
2014 AS-01 24 76 130
2014 AS-02 24 76 242
2014 AS-03 16 84 120
2014 AS-04 22 78 174
2014 AS-05 22 78 130
2014 AS-06 30 70 161
2014 AS-07 15 85 47

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 43 163
2017 AS-01 39 23
2017 AS-02 38 45
2017 AS-03 43 23
2017 AS-04 39 28
2017 AS-05 42 15
2017 AS-06 60 22
2014 AS 46 232
2014 AS-01 50 30
2014 AS-02 59 58
2014 AS-03 42 19
2014 AS-04 48 38
2014 AS-05 38 29
2014 AS-06 31 49

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 69 163
2017 AS-01 65 23
2017 AS-02 84 45
2017 AS-03 61 23
2017 AS-04 75 28
2017 AS-05 53 15
2017 AS-06 54 22
2014 AS 66 232
2014 AS-01 70 30
2014 AS-02 57 58
2014 AS-03 74 19
2014 AS-04 71 38
2014 AS-05 69 29
2014 AS-06 69 49

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 4 163
2017 AS-01 0 23
2017 AS-03 0 23
2017 AS-04 0 28
2014 AS 7 232
2014 AS-01 0 30
2014 AS-05 21 29
2014 AS-06 12 49

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 163
2017 AS-01 0 23
2017 AS-02 0 45
2017 AS-03 0 23
2017 AS-04 0 28
2017 AS-05 0 15
2017 AS-06 0 22
2014 AS 0 232
2014 AS-01 0 30
2014 AS-02 0 58
2014 AS-03 0 19
2014 AS-04 0 38
2014 AS-05 0 29
2014 AS-06 0 49

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS-01 0 23
2017 AS-04 0 28
2017 AS-05 0 15
2014 AS-01 0 30
2014 AS-03 0 19
2014 AS-04 0 38
2014 AS-05 0 29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS 3 163
2017 AS-03 0 23
2017 AS-04 0 28
2017 AS-06 0 22
2014 AS 4 232
2014 AS-01 0 30
2014 AS-03 0 19
2014 AS-04 0 38
2014 AS-06 10 49

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS-01 0 23
2017 AS-03 0 23
2017 AS-04 0 28
2017 AS-06 0 22
2014 AS 5 232
2014 AS-04 0 38

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 39 164
2017 AS-01 43 23
2017 AS-02 44 45
2017 AS-03 25 24
2017 AS-04 46 28
2017 AS-05 34 15
2017 AS-06 36 22
2014 AS 46 233
2014 AS-01 42 31
2014 AS-02 48 58
2014 AS-03 42 19
2014 AS-04 42 38
2014 AS-05 65 29
2014 AS-06 41 49

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 44 164
2017 AS-01 39 23
2017 AS-02 51 45
2017 AS-03 50 24
2017 AS-04 54 28
2017 AS-06 31 22
2014 AS 45 233
2014 AS-01 48 31
2014 AS-02 36 58
2014 AS-03 58 19
2014 AS-04 45 38
2014 AS-05 41 29
2014 AS-06 53 49

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 47 164
2017 AS-01 30 23
2017 AS-02 40 45
2017 AS-03 54 24
2017 AS-04 64 28
2017 AS-05 47 15
2017 AS-06 55 22
2014 AS 44 233
2014 AS-01 39 31
2014 AS-02 46 58
2014 AS-03 26 19
2014 AS-04 55 38
2014 AS-05 38 29
2014 AS-06 45 49

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 43 164
2017 AS-01 35 23
2017 AS-02 44 45
2017 AS-03 46 24
2017 AS-04 39 28
2017 AS-05 54 15
2017 AS-06 45 22
2014 AS 44 233
2014 AS-01 42 31
2014 AS-02 48 58
2014 AS-03 37 19
2014 AS-04 50 38
2014 AS-05 38 29
2014 AS-06 43 49

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 32 164
2017 AS-01 22 23
2017 AS-02 22 45
2017 AS-03 21 24
2017 AS-04 43 28
2017 AS-05 48 15
2017 AS-06 41 22
2014 AS 38 233
2014 AS-02 45 58
2014 AS-04 34 38
2014 AS-05 55 29
2014 AS-06 41 49

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 61 164
2017 AS-01 65 23
2017 AS-02 57 45
2017 AS-03 63 24
2017 AS-04 75 28
2017 AS-05 41 15
2017 AS-06 63 22
2014 AS 56 233
2014 AS-01 68 31
2014 AS-02 64 58
2014 AS-03 58 19
2014 AS-04 53 38
2014 AS-05 45 29
2014 AS-06 53 49

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 32 164
2017 AS-01 35 23
2017 AS-02 22 45
2017 AS-03 42 24
2017 AS-04 39 28
2017 AS-05 32 15
2017 AS-06 37 22
2014 AS 36 233
2014 AS-01 48 31
2014 AS-02 26 58
2014 AS-03 31 19
2014 AS-04 24 38
2014 AS-05 48 29
2014 AS-06 45 49

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS-01 0 23
2017 AS-03 0 24
2017 AS-04 0 28
2017 AS-05 0 15
2014 AS-01 0 31
2014 AS-03 0 19
2014 AS-04 0 38
2014 AS-05 0 29
2014 AS-06 0 49

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 AS 8 164
2017 AS-06 0 22
2014 AS 7 233
2014 AS-01 0 31

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 AS 14 164
2017 AS-02 13 45
2017 AS-04 21 28
2017 AS-05 33 15
2014 AS 13 233
2014 AS-01 16 31
2014 AS-02 10 58
2014 AS-05 17 29
2014 AS-06 16 49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 48 164
2017 AS-01 48 23
2017 AS-02 53 45
2017 AS-03 42 24
2017 AS-04 46 28
2017 AS-05 52 15
2017 AS-06 37 22
2014 AS 51 233
2014 AS-01 62 31
2014 AS-02 66 58
2014 AS-03 47 19
2014 AS-04 42 38
2014 AS-05 41 29
2014 AS-06 45 49

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 30 164
2017 AS-01 39 23
2017 AS-02 46 45
2017 AS-03 25 24
2017 AS-04 25 28
2014 AS 32 233
2014 AS-01 38 31
2014 AS-02 29 58
2014 AS-03 42 19
2014 AS-04 42 38
2014 AS-05 17 29
2014 AS-06 29 49

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 13 164
2017 AS-01 0 23
2017 AS-02 16 45
2017 AS-04 21 28
2014 AS 12 233
2014 AS-01 16 31
2014 AS-06 12 49

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 55 164
2017 AS-01 57 23
2017 AS-02 49 45
2017 AS-03 54 24
2017 AS-04 57 28
2017 AS-05 68 15
2017 AS-06 59 22
2014 AS 61 233
2014 AS-01 55 31
2014 AS-02 54 58
2014 AS-03 53 19
2014 AS-04 69 38
2014 AS-05 65 29
2014 AS-06 63 49

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 28 164
2017 AS-01 30 23
2017 AS-02 27 45
2017 AS-04 32 28
2017 AS-05 40 15
2017 AS-06 32 22
2014 AS 30 233
2014 AS-01 32 31
2014 AS-02 28 58
2014 AS-03 26 19
2014 AS-04 32 38
2014 AS-05 17 29
2014 AS-06 41 49

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS 11 164
2017 AS-03 21 24
2014 AS 23 233
2014 AS-01 19 31
2014 AS-02 19 58
2014 AS-03 37 19
2014 AS-04 21 38
2014 AS-05 21 29
2014 AS-06 24 49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 18 164
2017 AS-01 22 23
2017 AS-02 24 45
2017 AS-04 21 28
2014 AS 18 233
2014 AS-01 23 31
2014 AS-02 21 58
2014 AS-04 18 38
2014 AS-05 28 29

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 11 164
2017 AS-04 18 28
2014 AS 9 233
2014 AS-02 12 58
2014 AS-06 10 49

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS 6 164
2017 AS-05 0 15
2014 AS 9 233
2014 AS-02 10 58

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 9 164
2017 AS-02 16 45
2014 AS 16 233
2014 AS-02 17 58
2014 AS-03 32 19
2014 AS-04 13 38
2014 AS-06 18 49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 13 164
2017 AS-02 18 45
2014 AS 17 233
2014 AS-01 19 31
2014 AS-02 19 58
2014 AS-03 26 19
2014 AS-04 13 38
2014 AS-05 17 29
2014 AS-06 14 49

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 20 164
2017 AS-02 18 45
2017 AS-03 34 24
2017 AS-04 21 28
2017 AS-05 0 15
2014 AS 17 233
2014 AS-02 24 58
2014 AS-05 21 29
2014 AS-06 20 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS 9 154
2017 AS-02 14 42
2017 AS-04 0 25
2014 AS 13 213
2014 AS-01 17 30
2014 AS-02 16 52
2014 AS-06 13 47

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 16 154
2017 AS-02 12 42
2017 AS-03 35 23
2014 AS 16 213
2014 AS-02 19 52
2014 AS-03 0 15
2014 AS-04 24 34
2014 AS-06 17 47

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS 9 154
2014 AS 10 213
2014 AS-02 12 52
2014 AS-06 13 47

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 6 154
2017 AS-05 0 15
2014 AS 7 213

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS 10 154
2017 AS-04 24 25
2017 AS-06 0 20
2014 AS 16 213
2014 AS-01 34 30
2014 AS-02 10 52
2014 AS-05 19 27
2014 AS-06 13 47

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 7 154
2014 AS 14 213
2014 AS-04 18 34
2014 AS-06 19 47

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 21 154
2017 AS-02 26 42
2017 AS-04 32 25
2017 AS-06 25 20
2014 AS 19 213
2014 AS-01 20 30
2014 AS-02 13 52
2014 AS-03 33 15
2014 AS-05 30 27
2014 AS-06 19 47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 10 154
2017 AS-02 12 42
2014 AS 9 213
2014 AS-03 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 17 154
2017 AS-01 27 22
2017 AS-02 19 42
2014 AS 14 213
2014 AS-02 21 52
2014 AS-06 13 47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 31 154
2017 AS-01 36 22
2017 AS-02 34 42
2017 AS-03 22 23
2017 AS-04 44 25
2017 AS-06 25 20
2014 AS 34 213
2014 AS-01 36 30
2014 AS-02 31 52
2014 AS-04 35 34
2014 AS-05 33 27
2014 AS-06 40 47

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 20 154
2017 AS-01 27 22
2017 AS-02 21 42
2017 AS-03 22 23
2017 AS-04 0 25
2014 AS 14 213
2014 AS-02 13 52
2014 AS-03 0 15
2014 AS-05 22 27
2014 AS-06 17 47

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 45 154
2017 AS-01 36 22
2017 AS-02 52 42
2017 AS-03 30 23
2017 AS-04 56 25
2017 AS-05 32 15
2017 AS-06 40 20
2014 AS 50 213
2014 AS-01 47 30
2014 AS-02 36 52
2014 AS-03 33 15
2014 AS-04 56 34
2014 AS-05 55 27
2014 AS-06 60 47

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 22
2017 AS-03 0 23
2017 AS-04 0 25
2017 AS-05 0 15
2017 AS-06 0 20
2014 AS-01 0 30
2014 AS-03 0 15
2014 AS-05 0 27
2014 AS-06 0 47

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 49 154
2017 AS-01 45 22
2017 AS-02 59 42
2017 AS-03 35 23
2017 AS-04 52 25
2017 AS-05 40 15
2017 AS-06 40 20
2014 AS 55 213
2014 AS-01 40 30
2014 AS-02 67 52
2014 AS-03 33 15
2014 AS-04 62 34
2014 AS-05 48 27
2014 AS-06 57 47

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 22
2017 AS-03 0 23
2017 AS-05 0 15
2017 AS-06 0 20

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 14 154
2017 AS-02 12 42
2017 AS-03 22 23
2017 AS-04 32 25
2017 AS-06 0 20
2014 AS 14 213
2014 AS-02 13 52
2014 AS-05 19 27
2014 AS-06 13 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 89 11 164
2017 AS-01 100 0 23
2017 AS-02 82 18 45
2017 AS-03 96 4 24
2017 AS-04 93 7 28
2017 AS-05 85 15 15
2017 AS-06 82 18 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 12 18 19 5 9 27 11 47 23 873
2017 AS-01 16 20 14 3 6 26 16 62 15 140
2017 AS-02 13 18 19 6 9 26 10 47 24 231
2017 AS-03 12 19 19 2 7 30 11 52 16 138
2017 AS-04 9 20 21 3 10 25 11 46 21 134
2017 AS-05 9 11 17 4 10 35 12 39 28 97
2017 AS-06 10 14 24 12 9 24 6 34 31 81
2017 AS-07 10 18 20 10 10 25 7 41 30 40
2014 AS 8 18 21 9 9 28 7 41 27 1012
2014 AS-01 11 16 20 10 9 26 8 41 29 131
2014 AS-02 12 14 19 7 9 32 7 42 26 242
2014 AS-03 8 18 25 6 3 33 6 44 15 120
2014 AS-04 8 15 21 6 9 31 10 39 25 174
2014 AS-05 5 17 19 12 8 32 7 35 34 130
2014 AS-06 5 29 20 11 12 19 3 44 30 161
2014 AS-07 4 26 32 13 9 15 2 36 26 47

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 28 20 5 7 15 3 61 14 872
2017 AS-01 29 26 17 4 4 14 6 69 10 139
2017 AS-02 20 33 18 4 6 16 3 65 12 233
2017 AS-03 23 25 21 4 4 18 5 63 10 136
2017 AS-04 20 25 24 4 10 14 3 54 17 134
2017 AS-05 21 26 18 5 9 18 2 59 18 97
2017 AS-06 20 26 25 8 9 12 0 52 20 81
2017 AS-07 17 33 27 8 3 10 3 57 12 40
2014 AS 15 27 24 8 7 17 2 52 19 1011
2014 AS-01 16 20 25 9 8 21 2 46 22 130
2014 AS-02 20 23 21 7 7 20 2 55 17 242
2014 AS-03 16 25 31 3 2 21 3 53 6 120
2014 AS-04 13 28 21 12 7 16 3 51 24 174
2014 AS-05 9 32 22 5 8 20 3 53 18 130
2014 AS-06 12 33 25 11 11 7 1 49 24 161
2014 AS-07 9 43 23 9 8 6 2 56 18 47
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 51 12 6 4 1 2 78 10 873
2017 AS-01 23 35 15 10 8 4 5 64 19 142
2017 AS-02 20 55 14 5 4 1 1 77 9 231
2017 AS-03 23 50 15 7 2 2 1 75 9 137
2017 AS-04 27 56 11 2 2 1 2 85 4 133
2017 AS-05 28 52 6 9 3 1 1 81 13 97
2017 AS-06 25 58 10 4 2 0 1 84 6 81
2017 AS-07 28 50 2 5 5 0 10 86 11 40
2014 AS 23 53 12 8 2 2 1 77 10 1009
2014 AS-01 17 45 21 5 4 5 3 68 10 131
2014 AS-02 22 51 13 10 3 1 0 74 13 241
2014 AS-03 23 49 14 8 2 1 3 75 11 118
2014 AS-04 22 56 9 8 1 3 1 81 10 174
2014 AS-05 28 45 12 10 2 2 0 76 12 130
2014 AS-06 21 64 9 5 1 0 0 85 6 161
2014 AS-07 30 57 6 2 0 0 4 91 2 47

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 10 20 23 8 6 25 8 45 21 874
2017 AS-01 14 16 18 6 9 23 13 48 23 141
2017 AS-02 12 20 27 7 6 23 6 45 18 233
2017 AS-03 9 20 26 8 4 28 4 43 18 138
2017 AS-04 7 23 24 7 7 24 8 44 21 134
2017 AS-05 8 18 10 9 6 36 12 52 30 97
2017 AS-06 5 21 30 8 9 19 9 36 23 80
2017 AS-07 5 20 18 18 3 26 10 40 33 39
2014 AS 6 19 23 12 12 21 7 35 33 1011
2014 AS-01 10 24 29 4 5 19 8 47 13 130
2014 AS-02 7 22 24 8 7 24 8 43 23 242
2014 AS-03 8 21 23 8 6 22 13 44 21 120
2014 AS-04 5 17 14 15 13 25 11 34 44 174
2014 AS-05 5 16 26 14 14 22 3 28 37 130
2014 AS-06 2 12 23 19 26 15 2 18 54 161
2014 AS-07 4 21 21 21 11 15 6 32 41 47

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 33 10 3 3 11 3 81 7 876
2017 AS-01 35 25 11 3 3 17 6 78 7 142
2017 AS-02 34 36 12 3 1 11 2 80 5 233
2017 AS-03 38 36 10 2 3 10 1 83 6 138
2017 AS-04 42 27 10 7 4 9 1 77 13 134
2017 AS-05 45 34 4 1 1 12 2 93 3 96
2017 AS-06 39 35 11 5 2 7 1 80 8 81
2017 AS-07 32 37 8 3 5 7 8 82 9 40
2014 AS 32 35 14 5 2 10 2 76 8 1013
2014 AS-01 30 31 17 5 4 9 5 70 10 132
2014 AS-02 31 31 16 5 1 12 2 73 8 242
2014 AS-03 33 34 15 3 1 10 3 78 5 120
2014 AS-04 37 33 12 4 1 12 1 80 6 174
2014 AS-05 37 33 9 6 2 13 0 81 9 130
2014 AS-06 24 42 14 7 4 8 1 73 12 161
2014 AS-07 23 49 11 8 2 2 4 78 11 47

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 34 14 4 3 13 2 75 8 875
2017 AS-01 30 25 15 4 2 18 6 72 7 142
2017 AS-02 26 36 17 5 2 14 1 72 8 233
2017 AS-03 29 40 13 2 2 12 1 79 5 138
2017 AS-04 34 32 13 5 4 10 1 75 10 134
2017 AS-05 38 33 8 3 2 14 2 84 6 96
2017 AS-06 34 32 15 6 5 6 1 72 12 80
2017 AS-07 22 40 15 5 0 10 8 75 6 40
2014 AS 22 32 18 8 4 15 2 64 14 1008
2014 AS-01 22 31 20 5 2 15 5 67 9 131
2014 AS-02 26 30 20 4 2 17 2 68 7 240
2014 AS-03 24 35 13 7 2 17 3 73 11 119
2014 AS-04 23 29 17 9 6 15 1 61 18 173
2014 AS-05 20 33 16 13 3 14 1 62 19 130
2014 AS-06 17 31 22 13 8 9 1 53 23 161
2014 AS-07 15 41 17 9 4 11 4 65 15 47
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 8 92 875
2017 AS-01 11 89 141
2017 AS-02 7 93 233
2017 AS-03 6 94 137
2017 AS-04 10 90 134
2017 AS-05 6 94 97
2017 AS-06 7 93 81
2014 AS 10 90 1008
2014 AS-01 15 85 130
2014 AS-02 12 88 242
2014 AS-03 4 96 119
2014 AS-04 8 92 174
2014 AS-05 7 93 130
2014 AS-06 11 89 159

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 38 69
2017 AS-01 50 16
2017 AS-02 35 17
2017 AS-04 39 13
2014 AS 35 99
2014 AS-01 37 19
2014 AS-02 34 30
2014 AS-06 44 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 83 69
2017 AS-01 69 16
2017 AS-02 82 17
2017 AS-04 85 13
2014 AS 78 99
2014 AS-01 90 19
2014 AS-02 73 30
2014 AS-04 86 14
2014 AS-06 67 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS-04 0 13
2014 AS-01 0 19
2014 AS-02 0 30
2014 AS-04 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 69
2017 AS-01 0 16
2017 AS-02 0 17
2017 AS-04 0 13
2014 AS 0 99
2014 AS-01 0 19
2014 AS-02 0 30
2014 AS-04 0 14
2014 AS-06 0 18

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS 8 69
2014 AS-04 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS-01 0 16
2017 AS-04 0 13
2014 AS 9 99
2014 AS-06 27 18

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 7 69
2014 AS 15 99
2014 AS-02 17 30

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 AS 23 69
2017 AS-01 31 16
2014 AS 12 99

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 AS 28 69
2017 AS-01 50 16
2017 AS-02 31 16
2014 AS 17 99
2014 AS-01 31 19

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 AS 13 69
2017 AS-01 44 16
2017 AS-04 0 13
2014 AS 10 99
2014 AS-01 27 19
2014 AS-04 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 AS 9 69
2014 AS 5 99
2014 AS-01 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 AS 32 69
2017 AS-01 31 16
2017 AS-02 37 16
2017 AS-04 39 13
2014 AS 27 99
2014 AS-02 30 30
2014 AS-06 61 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 AS 24 69
2017 AS-02 31 16
2014 AS 24 99
2014 AS-02 20 30
2014 AS-06 39 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 AS-01 0 16
2017 AS-04 0 13
2014 AS-01 0 19
2014 AS-04 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 AS 0 69
2017 AS-01 0 16
2017 AS-02 0 16
2017 AS-04 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 AS-01 0 16
2017 AS-04 0 13
2014 AS 9 99
2014 AS-04 0 14
2014 AS-06 28 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 AS 16 69
2017 AS-04 39 13
2014 AS 16 99
2014 AS-06 33 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 AS-02 0 16
2017 AS-04 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 AS 18 69
2014 AS 9 99
2014 AS-01 0 19
2014 AS-02 23 30
2014 AS-04 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS-01 0 16
2014 AS-01 0 19
2014 AS-04 0 14
2014 AS-06 0 18

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 35 69
2017 AS-01 31 16
2017 AS-02 43 16
2014 AS 37 99
2014 AS-01 42 19
2014 AS-02 46 30
2014 AS-04 43 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 30 70
2017 AS-04 46 13
2014 AS 31 99
2014 AS-01 26 19
2014 AS-02 47 30
2014 AS-04 43 14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 AS 17 70
2014 AS 13 99

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 16
2017 AS-04 0 13
2014 AS 16 99
2014 AS-02 17 30

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 18 70
2017 AS-04 39 13
2014 AS 17 99
2014 AS-02 27 30

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 7 70
2017 AS-04 0 13
2014 AS 8 99
2014 AS-06 0 18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS 11 70
2014 AS 7 99
2014 AS-01 0 19
2014 AS-06 0 18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 7 70
2014 AS 7 99

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 AS 12 70
2014 AS 12 99
2014 AS-04 36 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 43 70
2017 AS-01 56 16
2017 AS-02 47 17
2014 AS 49 99
2014 AS-01 53 19
2014 AS-02 40 30
2014 AS-06 78 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 15
2014 AS 7 92
2014 AS-04 0 12
2014 AS-06 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 13 62
2017 AS-01 0 15
2014 AS 10 92
2014 AS-02 0 26

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 15
2017 AS-02 0 15
2017 AS-04 0 11
2014 AS-02 0 26
2014 AS-04 0 12
2014 AS-06 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 0 62
2017 AS-01 0 15
2017 AS-02 0 15
2017 AS-04 0 11
2014 AS-02 0 26
2014 AS-04 0 12
2014 AS-06 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS 10 62
2014 AS-02 0 26
2014 AS-04 0 12
2014 AS-06 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 15
2017 AS-04 0 11
2014 AS-01 0 19
2014 AS-02 0 26
2014 AS-04 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 13 62
2014 AS 12 92

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 14 62
2014 AS 12 92

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 13 62
2017 AS-01 0 15
2014 AS 11 92

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 27 62
2014 AS 29 92
2014 AS-01 31 19
2014 AS-02 23 26
2014 AS-04 50 12
2014 AS-06 28 18

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 16 62
2014 AS 12 92

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 47 62
2017 AS-02 60 15
2017 AS-04 82 11
2014 AS 49 92
2014 AS-01 42 19
2014 AS-02 38 26
2014 AS-04 67 12
2014 AS-06 55 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 15
2017 AS-04 0 11
2014 AS-01 0 19
2014 AS-04 0 12
2014 AS-06 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 55 62
2017 AS-01 47 15
2017 AS-02 73 15
2017 AS-04 55 11
2014 AS 67 92
2014 AS-01 42 19
2014 AS-02 65 26
2014 AS-04 75 12
2014 AS-06 83 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 15 62
2014 AS 18 92
2014 AS-01 26 19
2014 AS-06 33 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 91 9 68
2017 AS-01 94 6 16
2017 AS-02 81 19 16
2017 AS-04 100 0 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 18 19 3 3 34 10 55 11 874
2017 AS-01 20 16 10 2 4 36 11 70 11 141
2017 AS-02 12 20 22 3 3 31 7 53 11 232
2017 AS-03 16 15 23 4 1 32 9 52 8 138
2017 AS-04 11 16 20 2 5 37 8 50 14 134
2017 AS-05 7 20 8 3 2 44 16 67 13 96
2017 AS-06 10 11 32 4 4 29 10 35 12 81
2017 AS-07 10 31 13 3 0 34 10 73 5 40
2014 AS 10 17 23 3 4 36 7 46 14 1012
2014 AS-01 14 14 21 7 6 31 8 45 21 131
2014 AS-02 13 14 25 3 5 34 5 46 13 242
2014 AS-03 11 13 27 2 1 41 5 45 5 120
2014 AS-04 10 17 21 3 5 37 9 48 14 174
2014 AS-05 7 18 20 3 2 41 8 50 11 130
2014 AS-06 4 21 23 4 6 36 6 44 17 161
2014 AS-07 6 23 23 2 4 34 6 50 10 47

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 31 19 2 3 18 4 69 7 875
2017 AS-01 29 26 13 3 3 20 6 74 8 142
2017 AS-02 19 33 21 2 3 18 4 67 7 232
2017 AS-03 25 27 22 2 1 18 5 67 5 138
2017 AS-04 21 33 19 2 4 19 3 69 7 133
2017 AS-05 24 31 13 1 5 22 4 74 8 97
2017 AS-06 17 32 28 2 4 12 4 59 7 81
2017 AS-07 22 42 13 3 0 18 3 81 3 40
2014 AS 18 28 22 4 4 22 2 61 10 1009
2014 AS-01 23 20 24 2 5 24 2 58 9 131
2014 AS-02 22 23 24 3 4 24 1 59 9 242
2014 AS-03 17 26 24 1 1 29 3 62 2 119
2014 AS-04 19 31 16 6 5 20 2 65 14 173
2014 AS-05 12 32 21 4 4 24 3 60 11 130
2014 AS-06 14 33 25 6 4 16 2 57 12 161
2014 AS-07 17 33 22 2 6 20 0 62 10 46
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 19 19 18 25 0 4 36 45 872
2017 AS-01 16 16 17 24 25 0 3 32 50 140
2017 AS-02 14 19 19 17 24 0 6 35 44 232
2017 AS-03 18 22 21 20 16 0 3 41 37 137
2017 AS-04 13 20 19 19 28 0 2 34 47 134
2017 AS-05 20 13 22 15 29 0 1 33 44 97
2017 AS-06 12 25 19 11 27 0 5 39 41 80
2017 AS-07 10 25 8 23 33 0 3 35 57 40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 26 29 16 12 0 2 42 29 875
2017 AS-01 21 29 26 12 9 0 4 51 21 141
2017 AS-02 19 23 36 11 9 0 2 43 21 233
2017 AS-03 16 30 24 18 10 0 2 47 28 138
2017 AS-04 15 26 28 17 14 0 1 41 31 134
2017 AS-05 12 28 22 20 18 0 0 40 38 97
2017 AS-06 5 22 31 27 12 0 2 28 41 81
2017 AS-07 5 20 30 22 22 0 0 25 45 40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 31 24 15 8 0 3 51 24 873
2017 AS-01 25 30 20 12 6 0 6 60 19 141
2017 AS-02 20 29 28 11 8 0 4 52 19 232
2017 AS-03 21 37 17 15 7 0 2 59 23 138
2017 AS-04 19 30 27 19 5 0 1 49 24 134
2017 AS-05 13 31 23 20 13 0 0 44 32 97
2017 AS-06 6 34 32 18 8 0 1 41 26 79
2017 AS-07 5 27 27 18 22 0 0 32 40 40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 23 23 18 17 0 3 41 36 873
2017 AS-01 22 23 19 16 12 1 8 49 30 141
2017 AS-02 17 24 25 17 15 0 2 42 32 233
2017 AS-03 20 28 23 15 11 0 4 50 27 138
2017 AS-04 18 17 21 21 23 0 1 35 44 133
2017 AS-05 17 20 22 13 24 1 2 38 39 97
2017 AS-06 5 23 29 27 15 0 1 28 42 79
2017 AS-07 5 15 17 25 34 0 3 21 61 40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 25 15 7 5 0 10 70 13 872
2017 AS-01 41 18 13 6 4 1 17 72 13 141
2017 AS-02 43 24 14 3 2 0 13 77 6 232
2017 AS-03 47 17 15 8 2 0 11 71 12 137
2017 AS-04 37 31 16 7 4 1 5 72 11 134
2017 AS-05 33 31 18 12 5 0 1 64 18 96
2017 AS-06 21 35 21 11 9 0 3 58 21 80
2017 AS-07 23 22 17 8 20 0 10 50 31 40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 26 22 11 9 0 2 58 20 873
2017 AS-01 35 30 19 6 7 0 2 67 14 141
2017 AS-02 34 26 21 10 6 0 3 62 17 231
2017 AS-03 30 30 21 12 6 0 1 60 19 138
2017 AS-04 26 26 26 12 8 0 1 53 20 133
2017 AS-05 34 17 21 14 14 0 0 51 28 97
2017 AS-06 20 29 26 14 10 0 1 50 24 81
2017 AS-07 20 30 17 15 17 0 0 51 33 40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 32 22 9 5 2 2 63 15 872
2017 AS-01 33 28 20 6 5 1 6 66 12 141
2017 AS-02 29 31 21 8 3 4 3 65 12 231
2017 AS-03 33 33 20 7 3 2 1 69 10 138
2017 AS-04 21 29 29 11 8 0 1 51 20 133
2017 AS-05 30 34 20 12 4 0 1 64 16 97
2017 AS-06 20 43 21 10 5 0 1 64 15 81
2017 AS-07 17 25 22 21 12 0 3 43 34 40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 32 24 13 6 1 2 56 19 872
2017 AS-01 28 37 16 7 6 2 4 69 14 141
2017 AS-02 23 33 26 10 6 1 1 58 16 231
2017 AS-03 28 31 26 9 2 0 3 61 12 137
2017 AS-04 17 32 24 20 7 0 0 49 27 133
2017 AS-05 23 23 31 11 9 0 3 47 21 97
2017 AS-06 14 39 21 19 6 0 1 54 25 81
2017 AS-07 12 20 30 25 13 0 0 32 38 40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 32 20 14 6 0 2 60 20 868
2017 AS-01 31 31 19 11 4 0 4 65 16 141
2017 AS-02 27 35 23 10 4 0 0 63 14 230
2017 AS-03 26 34 18 12 7 0 3 62 19 137
2017 AS-04 22 32 19 20 7 0 1 54 27 133
2017 AS-05 32 28 15 16 9 0 1 60 24 96
2017 AS-06 19 37 23 13 8 0 1 56 21 79
2017 AS-07 10 25 30 22 10 0 3 36 34 40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 30 23 12 5 0 3 59 17 866
2017 AS-01 28 36 14 8 6 1 6 70 15 141
2017 AS-02 29 23 29 12 4 0 3 54 17 229
2017 AS-03 25 34 22 11 2 1 5 62 14 138
2017 AS-04 29 32 26 8 5 0 1 61 13 132
2017 AS-05 31 29 15 16 8 1 0 61 25 97
2017 AS-06 31 28 25 11 4 0 1 59 15 79
2017 AS-07 11 24 37 20 5 3 0 36 26 38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 21 11 5 4 0 4 79 10 875
2017 AS-01 61 21 6 6 4 0 4 85 10 141
2017 AS-02 48 24 15 5 3 0 5 76 9 233
2017 AS-03 61 17 9 4 5 0 4 82 9 138
2017 AS-04 54 24 10 7 4 0 2 79 11 134
2017 AS-05 62 16 10 4 2 0 6 82 7 96
2017 AS-06 46 22 16 7 5 0 4 71 13 81
2017 AS-07 53 17 17 8 5 0 0 70 12 40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 10 6 4 4 1 5 85 9 875
2017 AS-01 71 8 6 6 4 1 4 83 11 141
2017 AS-02 67 11 6 4 3 2 6 85 8 233
2017 AS-03 72 11 5 2 3 1 5 89 5 137
2017 AS-04 69 10 6 6 7 0 2 81 13 134
2017 AS-05 73 7 6 5 1 0 7 87 7 97
2017 AS-06 77 6 6 1 6 0 4 86 8 81
2017 AS-07 69 15 5 2 5 3 0 87 8 40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 24 10 5 3 1 3 81 8 875
2017 AS-01 62 21 9 2 3 1 2 85 5 141
2017 AS-02 49 28 11 6 2 0 4 81 8 232
2017 AS-03 59 21 8 3 4 2 3 85 7 138
2017 AS-04 54 24 10 5 5 0 1 79 11 134
2017 AS-05 55 26 9 6 1 0 2 83 7 97
2017 AS-06 54 22 11 5 4 0 4 79 9 81
2017 AS-07 50 20 23 3 5 0 0 70 8 40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 16 9 6 5 1 4 79 12 874
2017 AS-01 60 18 6 8 5 1 2 80 14 141
2017 AS-02 58 18 7 5 6 0 5 80 12 232
2017 AS-03 60 16 10 4 4 2 4 81 8 138
2017 AS-04 51 21 13 7 7 0 1 73 14 134
2017 AS-05 65 12 7 8 4 0 3 80 13 96
2017 AS-06 70 7 10 2 5 0 5 82 8 81
2017 AS-07 54 10 12 10 8 3 3 68 19 40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 9 6 2 1 0 29 88 4 873
2017 AS-01 60 4 3 0 1 1 32 95 1 140
2017 AS-02 53 6 5 1 1 0 34 90 3 232
2017 AS-03 57 8 4 1 0 1 28 93 1 138
2017 AS-04 44 11 8 2 2 0 34 83 6 133
2017 AS-05 48 13 3 4 0 0 31 89 6 97
2017 AS-06 52 20 11 1 0 0 16 85 1 81
2017 AS-07 37 23 22 10 5 0 3 61 16 40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 13 6 1 0 1 9 92 1 872
2017 AS-01 73 12 4 1 0 1 9 94 1 140
2017 AS-02 67 14 6 0 0 0 12 92 0 232
2017 AS-03 69 14 4 1 0 2 10 94 1 137
2017 AS-04 67 13 7 0 0 0 13 91 0 134
2017 AS-05 61 19 7 4 1 0 7 87 6 97
2017 AS-06 82 10 3 0 1 0 4 96 1 80
2017 AS-07 85 5 7 0 0 0 3 93 0 40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 12 6 4 5 1 6 84 10 876
2017 AS-01 55 13 7 7 11 1 6 73 19 141
2017 AS-02 62 15 5 3 2 1 12 88 6 233
2017 AS-03 71 8 5 7 4 1 4 83 12 138
2017 AS-04 59 19 6 3 9 0 4 81 12 134
2017 AS-05 75 7 3 4 4 0 6 88 9 97
2017 AS-06 81 7 7 0 2 0 1 90 3 81
2017 AS-07 74 5 8 3 5 0 5 84 8 40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 25 11 5 2 0 4 81 7 875
2017 AS-01 49 26 10 6 1 0 7 81 8 140
2017 AS-02 46 28 12 4 2 0 7 81 6 233
2017 AS-03 56 23 11 5 3 0 1 80 8 138
2017 AS-04 52 22 16 6 2 0 2 75 8 134
2017 AS-05 61 21 11 2 3 0 2 83 5 97
2017 AS-06 53 31 9 2 2 0 2 86 5 81
2017 AS-07 70 15 5 3 0 0 8 92 3 40

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 29 37 16 7 0 0 40 23 877
2017 AS-01 12 35 36 13 4 1 0 48 16 142
2017 AS-02 12 29 40 12 5 1 1 42 17 233
2017 AS-03 10 30 40 14 4 1 1 41 18 138
2017 AS-04 6 32 33 20 8 0 0 38 28 134
2017 AS-05 19 17 33 16 15 0 0 36 31 97
2017 AS-06 5 28 36 22 9 0 0 33 31 81
2017 AS-07 5 25 32 23 15 0 0 30 38 40

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 18 41 22 9 0 1 32 27 875
2017 AS-01 11 12 35 30 10 1 2 41 24 142
2017 AS-02 9 16 45 20 10 0 2 30 25 231
2017 AS-03 4 16 47 17 14 0 1 32 20 138
2017 AS-04 7 26 32 27 8 0 0 35 33 134
2017 AS-05 10 17 42 21 9 0 0 30 28 97
2017 AS-06 9 21 41 24 6 0 0 30 30 81
2017 AS-07 12 25 52 10 0 0 0 10 38 40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 34 21 10 10 7 1 56 21 873
2017 AS-01 19 33 20 7 10 9 1 58 19 139
2017 AS-02 15 38 25 7 8 6 1 57 16 232
2017 AS-03 21 30 18 17 7 6 1 55 26 138
2017 AS-04 16 35 21 7 12 9 1 56 21 134
2017 AS-05 17 34 18 9 13 8 0 56 25 97
2017 AS-06 25 35 20 9 10 2 0 61 19 81
2017 AS-07 5 37 27 18 10 3 0 43 29 40

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 37 22 13 10 3 0 54 23 873
2017 AS-01 18 38 20 8 11 5 0 59 20 142
2017 AS-02 17 32 25 13 9 3 1 51 23 230
2017 AS-03 13 44 20 12 5 6 0 61 18 138
2017 AS-04 10 38 23 14 12 4 1 50 27 133
2017 AS-05 19 34 16 15 15 1 0 53 30 97
2017 AS-06 14 43 26 9 9 0 0 57 17 81
2017 AS-07 8 32 22 23 16 0 0 40 38 40
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 17 83 873
2017 AS-01 17 83 140
2017 AS-02 16 84 232
2017 AS-03 15 85 138
2017 AS-04 20 80 134
2017 AS-05 16 84 97
2017 AS-06 16 84 80
2014 AS 14 86 1011
2014 AS-01 22 78 130
2014 AS-02 15 85 242
2014 AS-03 13 87 120
2014 AS-04 13 87 174
2014 AS-05 12 88 130
2014 AS-06 10 90 161

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 70 30 141
2017 AS-01 58 42 24
2017 AS-02 74 26 35
2017 AS-03 64 36 19
2017 AS-04 74 26 27
2017 AS-05 87 13 16
2017 AS-06 53 47 13
2014 AS 69 31 138
2014 AS-01 73 27 29
2014 AS-02 58 42 36
2014 AS-03 87 13 15
2014 AS-04 74 26 23
2014 AS-05 80 20 15
2014 AS-06 59 41 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 42 5 6 4 0 0 85 10 99
2017 AS-01 29 57 7 7 0 0 0 86 7 14
2017 AS-02 50 35 11 4 0 0 0 85 4 26
2017 AS-03 65 26 0 8 0 0 0 92 8 12
2017 AS-04 45 45 0 5 5 0 0 90 10 20
2017 AS-05 50 29 0 14 7 0 0 78 22 14
2014 AS 45 40 5 5 2 0 2 87 8 95
2014 AS-01 38 48 9 0 0 0 5 90 0 21
2014 AS-02 38 43 0 5 10 0 5 85 15 21
2014 AS-03 62 23 8 8 0 0 0 85 8 13
2014 AS-04 53 35 6 6 0 0 0 88 6 17
2014 AS-05 42 42 8 8 0 0 0 83 8 12
2014 AS-06 40 50 0 10 0 0 0 90 10 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 23 21 14 16 2 1 24 76 876
2017 AS-01 25 18 21 12 20 3 1 26 74 142
2017 AS-02 27 26 19 11 13 3 1 28 72 233
2017 AS-03 26 25 21 17 10 1 0 26 74 138
2017 AS-04 19 19 24 21 14 1 2 20 80 133
2017 AS-05 22 17 22 10 27 1 0 22 78 97
2017 AS-06 15 31 21 16 15 2 0 15 85 81
2017 AS-07 17 22 21 15 22 3 0 18 82 40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 647
2017 AS-01 33 99
2017 AS-02 21 160
2017 AS-03 19 101
2017 AS-04 19 104
2017 AS-05 28 75
2017 AS-06 22 67
2017 AS-07 22 32

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 37 647
2017 AS-01 35 99
2017 AS-02 32 160
2017 AS-03 35 101
2017 AS-04 39 104
2017 AS-05 41 75
2017 AS-06 42 67
2017 AS-07 44 32

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 18 647
2017 AS-01 21 99
2017 AS-02 18 160
2017 AS-03 16 101
2017 AS-04 20 104
2017 AS-05 17 75
2017 AS-06 11 67
2017 AS-07 19 32

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 48 647
2017 AS-01 41 99
2017 AS-02 39 160
2017 AS-03 43 101
2017 AS-04 56 104
2017 AS-05 59 75
2017 AS-06 63 67
2017 AS-07 56 32

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 8 647
2017 AS-01 5 99
2017 AS-02 8 160
2017 AS-03 7 101
2017 AS-04 10 104
2017 AS-05 15 75
2017 AS-06 2 67
2017 AS-07 6 32

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 39 647
2017 AS-01 35 99
2017 AS-02 40 160
2017 AS-03 39 101
2017 AS-04 45 104
2017 AS-05 35 75
2017 AS-06 37 67
2017 AS-07 35 32

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 4 45 18 11 5 17 630
2017 AS-01 0 48 20 9 3 19 95
2017 AS-02 3 52 18 9 4 14 152
2017 AS-03 5 56 10 12 7 10 100
2017 AS-04 7 37 22 13 3 19 101
2017 AS-05 1 43 18 8 8 22 75
2017 AS-06 6 35 18 12 8 21 66
2017 AS-07 0 28 22 28 3 19 32

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 19 16 15 31 1 9 31 51 648
2017 AS-01 15 16 13 16 29 0 11 35 51 100
2017 AS-02 11 23 17 12 27 1 7 37 44 161
2017 AS-03 9 17 12 15 32 0 15 31 55 100
2017 AS-04 7 15 21 12 33 1 11 25 51 104
2017 AS-05 8 24 15 19 30 1 4 34 51 75
2017 AS-06 5 16 19 15 33 2 11 24 55 67
2017 AS-07 3 15 13 18 48 0 3 19 68 32

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 4 9 10 16 52 2 6 15 74 647
2017 AS-01 8 7 7 16 52 3 6 17 75 98
2017 AS-02 5 11 11 15 47 4 6 18 70 161
2017 AS-03 7 12 8 15 52 0 6 20 71 101
2017 AS-04 1 13 13 15 51 1 5 15 70 104
2017 AS-05 2 5 8 17 62 1 4 8 83 75
2017 AS-06 2 6 9 17 55 3 9 9 81 67
2017 AS-07 3 0 9 16 66 3 3 3 87 32
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