2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	42	4	6	2	88	8	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	4	9	3	84	12	959
2017	University certificate or diploma below the bachelor's level	38	45	4	8	5	83	13	219
2017	Bachelor's degree	35	49	4	9	3	84	12	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	50	5	10	4	82	14	994
2014	Secondary or high school graduation certificate or equivalent or less	48	39	3	7	3	87	10	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42	3	8	3	86	11	1077
2014	University certificate or diploma below the bachelor's level	36	48	5	7	4	85	10	246
2014	Bachelor's degree	38	47	4	8	2	85	11	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	4	11	3	82	15	1047
2011	Secondary or high school graduation certificate or equivalent or less	50	34	3	9	3	85	12	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	41	4	7	2	87	9	866
2011	University certificate or diploma below the bachelor's level	46	42	4	4	2	89	7	206
2011	Bachelor's degree	40	48	3	6	2	88	8	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	49	3	8	2	86	10	661
2008	Secondary or high school graduation certificate or equivalent or less	41	44	5	8	2	86	10	514
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	45	4	8	3	86	10	742
2008	University certificate or diploma below the bachelor's level	39	45	6	8	2	84	11	207
2008	Bachelor's degree	33	52	4	8	3	85	11	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	48	5	11	3	81	14	506

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	19	3	2	0	1	1	95	2	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	21	4	2	1	1	0	92	4	958
2017	University certificate or diploma below the bachelor's level	69	24	2	3	1	0	1	94	4	217
2017	Bachelor's degree	71	21	3	3	1	0	1	93	4	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	19	3	3	2	1	0	92	5	991
2014	Secondary or high school graduation certificate or equivalent or less	76	19	3	1	1	0	0	95	2	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	20	3	2	1	1	0	94	3	1077
2014	University certificate or diploma below the bachelor's level	67	24	4	4	1	0	0	91	5	246
2014	Bachelor's degree	74	20	2	2	1	0	1	95	3	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	19	2	3	1	0	0	93	5	1045
2011	Secondary or high school graduation certificate or equivalent or less	76	15	4	2	1	1	1	93	3	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	19	3	2	1	0	0	93	3	866
2011	University certificate or diploma below the bachelor's level	77	15	1	4	1	0	1	94	5	206
2011	Bachelor's degree	77	18	2	1	1	1	1	95	2	1310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	19	2	3	1	1	1	93	4	660
2008	Secondary or high school graduation certificate or equivalent or less	73	19	2	3	2	0	1	93	5	512
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	20	3	3	1	0	0	94	4	741
2008	University certificate or diploma below the bachelor's level	75	19	2	2	0	0	2	95	2	207
2008	Bachelor's degree	73	20	2	2	1	0	0	94	4	1045
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	18	3	5	1	1	1	91	6	506

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	18	5	4	1	1	90	5	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	5	5	3	0	87	8	958
2017	University certificate or diploma below the bachelor's level	61	17	4	12	5	1	79	17	218
2017	Bachelor's degree	67	18	4	6	3	1	86	9	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	17	5	9	6	0	80	15	991
2014	Secondary or high school graduation certificate or equivalent or less	68	20	4	5	2	1	89	7	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	18	4	6	3	1	88	9	1076
2014	University certificate or diploma below the bachelor's level	66	13	8	7	4	1	81	11	246
2014	Bachelor's degree	66	19	5	6	4	1	85	10	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	4	8	6	0	82	13	1047
2011	Secondary or high school graduation certificate or equivalent or less	68	16	6	5	3	2	86	8	503
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	5	7	3	1	86	9	866
2011	University certificate or diploma below the bachelor's level	67	14	6	6	4	2	84	10	206
2011	Bachelor's degree	67	17	5	7	3	1	85	10	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	15	4	12	3	1	80	15	661
2008	Secondary or high school graduation certificate or equivalent or less	65	18	5	5	5	1	85	10	513
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	17	5	5	3	1	87	8	742
2008	University certificate or diploma below the bachelor's level	61	18	6	8	6	1	80	14	207
2008	Bachelor's degree	64	19	5	9	3	0	83	11	1045
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	4	11	3	1	82	14	506

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	36	5	8	4	0	83	12	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34	7	9	5	0	79	14	958
2017	University certificate or diploma below the bachelor's level	37	38	7	10	8	0	76	18	217
2017	Bachelor's degree	40	36	9	10	5	0	76	15	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	6	11	5	0	78	16	992
2014	Secondary or high school graduation certificate or equivalent or less	52	31	5	8	4	0	83	12	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	5	8	4	0	84	11	1078
2014	University certificate or diploma below the bachelor's level	46	35	4	7	8	0	81	14	246
2014	Bachelor's degree	45	36	7	9	4	0	80	13	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	8	9	4	0	79	13	1047
2011	Secondary or high school graduation certificate or equivalent or less	47	32	9	8	4	0	78	13	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	7	8	3	0	82	11	865
2011	University certificate or diploma below the bachelor's level	51	33	7	4	4	0	84	8	205
2011	Bachelor's degree	44	35	8	9	4	0	79	13	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	8	9	4	1	78	14	660

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	38	10	11	5	0	1	74	16	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	10	14	7	0	0	70	21	959
2017	University certificate or diploma below the bachelor's level	29	36	13	15	7	0	0	65	22	219
2017	Bachelor's degree	26	40	12	14	7	0	0	67	22	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	12	13	6	0	0	69	19	993
2014	Secondary or high school graduation certificate or equivalent or less	37	38	9	11	5	0	1	75	16	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	9	14	7	0	0	71	21	1077
2014	University certificate or diploma below the bachelor's level	31	37	12	12	8	0	0	68	20	246
2014	Bachelor's degree	27	40	11	16	6	0	0	67	22	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	13	15	5	0	0	68	20	1047
2011	Secondary or high school graduation certificate or equivalent or less	36	36	10	12	5	0	1	73	17	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	10	10	5	0	1	75	15	865
2011	University certificate or diploma below the bachelor's level	38	32	10	15	3	0	1	71	19	205
2011	Bachelor's degree	28	43	12	11	6	0	0	71	17	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	12	13	5	0	1	70	18	660
2008	Secondary or high school graduation certificate or equivalent or less	28	41	10	13	6	0	2	71	19	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	44	13	11	8	0	1	68	19	743
2008	University certificate or diploma below the bachelor's level	23	44	12	13	7	1	0	68	20	207
2008	Bachelor's degree	23	41	13	15	6	0	1	65	22	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	43	15	11	7	0	2	68	17	506

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	32	15	6	3	0	1	75	10	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	13	5	4	0	0	79	8	955
2017	University certificate or diploma below the bachelor's level	35	41	12	9	3	0	0	76	12	217
2017	Bachelor's degree	37	40	12	8	3	0	0	77	11	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	8	6	3	0	0	83	9	991
2014	Secondary or high school graduation certificate or equivalent or less	39	39	13	4	5	0	0	78	9	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	13	6	5	0	0	76	11	1077
2014	University certificate or diploma below the bachelor's level	35	41	12	7	5	0	0	77	12	246
2014	Bachelor's degree	34	41	12	9	4	0	0	75	13	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	10	6	4	0	0	80	10	1047
2011	Secondary or high school graduation certificate or equivalent or less	44	30	12	7	7	0	0	74	14	503
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	11	7	4	0	0	77	11	865
2011	University certificate or diploma below the bachelor's level	46	29	13	8	4	0	1	75	12	206
2011	Bachelor's degree	39	37	12	7	5	0	0	76	12	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	7	7	3	0	0	82	11	660
2008	Secondary or high school graduation certificate or equivalent or less	34	36	16	6	7	1	0	70	13	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	12	8	7	0	0	74	15	744
2008	University certificate or diploma below the bachelor's level	32	41	11	9	5	1	0	74	15	206
2008	Bachelor's degree	34	40	12	9	4	0	0	74	13	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	9	9	3	0	0	79	12	505

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	34	9	5	3	1	83	8	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	8	5	4	0	83	9	955
2017	University certificate or diploma below the bachelor's level	45	34	11	7	3	0	79	10	217
2017	Bachelor's degree	42	39	8	8	4	0	81	11	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	7	7	4	0	81	11	992
2014	Secondary or high school graduation certificate or equivalent or less	45	38	8	4	4	0	83	8	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	9	7	4	0	81	10	1077
2014	University certificate or diploma below the bachelor's level	41	39	8	8	4	0	80	11	246
2014	Bachelor's degree	37	40	10	8	5	0	77	13	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	7	8	5	0	80	13	1047
2011	Secondary or high school graduation certificate or equivalent or less	44	36	9	4	6	0	80	10	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	9	5	3	0	83	9	866
2011	University certificate or diploma below the bachelor's level	43	37	8	7	4	0	80	12	205
2011	Bachelor's degree	38	41	9	7	4	0	80	11	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	7	7	3	1	83	10	660
2008	Secondary or high school graduation certificate or equivalent or less	40	39	12	4	5	0	79	9	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	9	7	4	0	80	11	742
2008	University certificate or diploma below the bachelor's level	34	47	10	3	6	0	81	9	207
2008	Bachelor's degree	36	43	8	9	5	0	79	13	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	6	8	5	0	81	13	506

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	33	7	5	2	0	1	86	7	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	35	8	6	2	0	0	83	8	955
2017	University certificate or diploma below the bachelor's level	43	40	7	9	1	0	0	83	10	216
2017	Bachelor's degree	44	38	9	7	2	0	0	83	9	1869
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	8	6	3	0	0	83	9	989
2014	Secondary or high school graduation certificate or equivalent or less	51	33	7	6	2	1	0	85	9	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	9	7	3	0	0	81	10	1075
2014	University certificate or diploma below the bachelor's level	45	37	7	8	3	0	0	81	12	245
2014	Bachelor's degree	42	39	10	7	2	0	0	82	9	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	8	5	2	0	0	84	8	1045

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	28	12	4	6	0	1	78	10	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	11	8	6	0	1	74	14	955
2017	University certificate or diploma below the bachelor's level	37	34	13	6	9	0	0	71	16	217
2017	Bachelor's degree	42	33	10	9	5	1	0	76	13	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	12	9	5	0	0	74	14	991
2014	Secondary or high school graduation certificate or equivalent or less	44	32	10	7	5	1	1	78	12	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	12	7	5	0	1	76	12	1077
2014	University certificate or diploma below the bachelor's level	36	36	10	9	6	1	1	74	15	246
2014	Bachelor's degree	38	33	13	9	5	1	1	73	14	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	13	10	5	0	1	72	15	1046
2011	Secondary or high school graduation certificate or equivalent or less	42	32	13	7	5	1	1	75	12	503
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	11	8	4	1	1	76	13	866
2011	University certificate or diploma below the bachelor's level	38	32	13	11	5	0	0	71	17	206
2011	Bachelor's degree	38	37	11	8	4	1	0	76	13	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	8	9	4	1	1	78	14	661

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	20	13	7	7	1	9	70	15	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	21	10	7	10	2	7	69	19	954
2017	University certificate or diploma below the bachelor's level	32	20	13	16	13	2	5	56	31	216
2017	Bachelor's degree	38	26	9	10	8	2	6	70	19	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	26	9	11	6	2	10	70	19	990
2014	Secondary or high school graduation certificate or equivalent or less	41	22	12	4	8	1	12	72	14	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	21	10	7	8	2	9	73	16	1077
2014	University certificate or diploma below the bachelor's level	39	22	10	9	9	4	8	69	20	246
2014	Bachelor's degree	39	24	10	9	7	2	9	71	18	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	25	10	10	7	2	12	69	19	1047
2011	Secondary or high school graduation certificate or equivalent or less	31	18	14	9	13	4	12	57	27	502
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	20	10	10	13	2	9	63	25	866
2011	University certificate or diploma below the bachelor's level	38	19	9	11	15	0	7	62	28	206
2011	Bachelor's degree	32	26	10	12	10	2	8	64	25	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	25	10	13	14	1	10	58	30	661
2008	Secondary or high school graduation certificate or equivalent or less	34	22	10	10	11	2	11	64	24	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	24	11	9	13	2	8	64	24	743
2008	University certificate or diploma below the bachelor's level	35	22	10	12	13	1	7	62	27	207
2008	Bachelor's degree	26	25	12	14	12	2	9	58	29	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	21	11	16	12	2	12	55	33	505

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	39	11	5	3	0	80	9	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	45	10	5	4	0	81	10	957
2017	University certificate or diploma below the bachelor's level	31	46	11	5	7	0	78	11	219
2017	Bachelor's degree	35	44	9	7	4	0	79	11	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	8	7	3	0	83	10	991
2014	Secondary or high school graduation certificate or equivalent or less	37	41	12	6	4	0	78	10	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	11	7	5	0	77	12	1078
2014	University certificate or diploma below the bachelor's level	36	42	6	11	5	0	77	17	246
2014	Bachelor's degree	29	45	12	9	5	0	74	14	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	44	11	7	4	0	78	11	1047
2011	Secondary or high school graduation certificate or equivalent or less	41	34	10	8	7	0	75	15	501
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	10	7	6	0	78	12	866
2011	University certificate or diploma below the bachelor's level	40	36	7	10	6	0	76	17	206
2011	Bachelor's degree	35	40	11	8	6	0	74	14	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	9	9	4	0	78	12	661
2008	Secondary or high school graduation certificate or equivalent or less	37	38	11	8	6	0	75	14	506
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	11	7	6	0	76	13	731
2008	University certificate or diploma below the bachelor's level	32	41	13	6	7	1	74	13	206
2008	Bachelor's degree	32	43	10	9	5	0	75	14	1043
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	10	8	4	0	78	12	502

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	32	14	12	6	0	0	68	18	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	17	11	8	0	0	64	19	957
2017	University certificate or diploma below the bachelor's level	23	37	14	12	12	0	1	61	25	219
2017	Bachelor's degree	28	38	15	12	7	0	0	66	19	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	41	13	11	6	0	0	70	17	991
2014	Secondary or high school graduation certificate or equivalent or less	30	33	17	12	8	0	0	63	20	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	15	14	10	0	0	61	24	1075
2014	University certificate or diploma below the bachelor's level	25	31	20	16	9	0	0	56	24	245
2014	Bachelor's degree	24	37	16	14	8	1	0	62	22	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	14	11	7	0	0	68	18	1047
2011	Secondary or high school graduation certificate or equivalent or less	30	31	13	14	11	0	0	61	26	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	15	14	10	0	0	61	24	866
2011	University certificate or diploma below the bachelor's level	24	36	16	16	9	0	0	59	25	206
2011	Bachelor's degree	24	38	15	14	7	0	0	62	22	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	41	14	13	7	0	1	66	21	660

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	39	11	8	2	80	10	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	10	7	4	79	11	957
2017	University certificate or diploma below the bachelor's level	32	44	11	7	6	76	13	219
2017	Bachelor's degree	34	43	10	9	3	77	13	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	9	8	4	79	12	991

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	34	9	3	2	0	86	6	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	37	7	5	3	0	85	8	958
2017	University certificate or diploma below the bachelor's level	50	35	11	1	3	0	85	4	217
2017	Bachelor's degree	47	39	6	5	2	0	87	7	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	5	4	2	0	89	6	992
2014	Secondary or high school graduation certificate or equivalent or less	47	38	8	4	3	0	85	7	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	10	5	2	0	82	7	1077
2014	University certificate or diploma below the bachelor's level	43	38	10	5	4	0	81	9	246
2014	Bachelor's degree	43	40	10	4	2	1	84	6	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	5	4	2	0	89	5	1047
2011	Secondary or high school graduation certificate or equivalent or less	49	38	7	4	2	0	87	6	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	9	6	3	1	82	9	866
2011	University certificate or diploma below the bachelor's level	48	36	6	7	2	1	85	9	206
2011	Bachelor's degree	41	41	9	6	3	1	83	8	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	6	5	2	0	87	7	660
2008	Secondary or high school graduation certificate or equivalent or less	49	35	8	4	3	1	85	7	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	9	5	3	1	82	8	743
2008	University certificate or diploma below the bachelor's level	41	41	9	5	4	0	82	9	207
2008	Bachelor's degree	44	38	9	5	3	0	82	8	1045
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	5	5	3	0	86	9	505

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	31	14	10	8	0	68	18	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	15	10	9	0	66	18	958
2017	University certificate or diploma below the bachelor's level	26	32	21	11	9	0	59	20	219
2017	Bachelor's degree	31	39	13	10	7	1	70	17	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42	11	9	5	0	75	14	992

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	27	9	2	1	88	3	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	29	7	1	2	90	3	956
2017	University certificate or diploma below the bachelor's level	59	32	6	2	2	90	4	218
2017	Bachelor's degree	52	35	9	3	2	87	5	1868
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	7	2	1	89	4	991
2014	Secondary or high school graduation certificate or equivalent or less	66	24	7	1	1	91	2	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	6	1	2	91	3	1077
2014	University certificate or diploma below the bachelor's level	61	30	3	3	2	92	5	246
2014	Bachelor's degree	56	32	8	3	1	88	4	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	28	8	3	1	89	4	1047
2011	Secondary or high school graduation certificate or equivalent or less	64	24	8	2	1	89	3	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	6	2	1	91	3	866
2011	University certificate or diploma below the bachelor's level	63	26	6	4	1	89	4	206
2011	Bachelor's degree	54	31	10	3	2	86	4	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	34	7	3	1	89	4	659

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	14	9	4	0	0	72	14	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	15	10	7	0	0	68	17	956
2017	University certificate or diploma below the bachelor's level	31	32	14	9	12	0	1	64	21	217
2017	Bachelor's degree	32	37	13	11	6	0	0	70	17	1866
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	12	9	5	0	0	75	13	989
2014	Secondary or high school graduation certificate or equivalent or less	28	38	14	10	6	1	1	68	17	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	15	11	8	0	1	67	18	1076
2014	University certificate or diploma below the bachelor's level	24	39	18	13	6	0	0	63	20	246
2014	Bachelor's degree	25	42	13	13	6	0	1	67	19	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43	12	11	5	0	0	72	16	1046
2011	Secondary or high school graduation certificate or equivalent or less	31	37	13	11	8	0	0	68	19	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	11	9	7	1	0	73	16	864
2011	University certificate or diploma below the bachelor's level	31	32	10	14	12	0	0	64	26	206
2011	Bachelor's degree	30	40	13	10	6	0	1	71	16	1310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	13	10	4	0	1	73	15	659

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	34	16	7	4	0	73	11	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	16	7	6	1	70	13	957
2017	University certificate or diploma below the bachelor's level	35	32	13	12	7	0	68	19	218
2017	Bachelor's degree	35	37	14	9	5	0	72	14	1868
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	12	9	5	0	74	14	990
2014	Secondary or high school graduation certificate or equivalent or less	35	36	15	9	4	1	71	14	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	14	8	6	0	71	14	1075
2014	University certificate or diploma below the bachelor's level	26	34	20	12	7	1	60	19	245
2014	Bachelor's degree	30	37	16	10	6	1	68	16	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	14	8	6	0	72	14	1045

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	15	6	3	0	0	76	9	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	15	7	6	0	0	73	12	956
2017	University certificate or diploma below the bachelor's level	35	37	14	10	3	0	0	73	13	218
2017	Bachelor's degree	35	38	13	9	4	0	0	73	13	1869
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	12	9	4	0	1	75	13	991
2014	Secondary or high school graduation certificate or equivalent or less	36	38	13	8	5	0	0	75	13	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	12	9	6	1	0	74	14	1077
2014	University certificate or diploma below the bachelor's level	29	39	14	11	6	0	1	68	17	245
2014	Bachelor's degree	31	40	14	9	5	1	0	72	14	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	12	10	4	0	1	74	14	1047
2011	Secondary or high school graduation certificate or equivalent or less	40	37	11	7	4	1	0	78	11	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	38	11	7	3	1	0	79	10	863
2011	University certificate or diploma below the bachelor's level	41	33	12	10	4	1	0	74	14	205
2011	Bachelor's degree	35	42	11	7	3	1	1	78	11	1308
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	11	8	3	0	1	78	11	661

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	33	12	5	1	0	81	7	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	9	4	3	0	84	7	953
2017	University certificate or diploma below the bachelor's level	41	38	13	4	3	0	79	8	217
2017	Bachelor's degree	41	40	10	5	3	0	81	9	1867
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	9	5	3	0	84	8	990
2014	Secondary or high school graduation certificate or equivalent or less	50	32	10	5	3	0	82	8	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	11	5	3	0	81	8	1076
2014	University certificate or diploma below the bachelor's level	46	35	9	6	4	0	82	9	246
2014	Bachelor's degree	38	40	12	7	3	0	78	10	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	37	11	5	3	0	81	8	1047
2011	Secondary or high school graduation certificate or equivalent or less	46	35	9	5	5	0	81	10	503
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	34	8	6	3	0	82	9	866
2011	University certificate or diploma below the bachelor's level	48	30	9	7	5	0	79	12	206
2011	Bachelor's degree	38	43	9	7	3	0	80	10	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	8	6	3	0	82	10	660
2008	Secondary or high school graduation certificate or equivalent or less	41	40	9	4	6	0	81	10	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	11	6	4	0	80	9	744
2008	University certificate or diploma below the bachelor's level	38	44	8	5	4	1	82	10	207
2008	Bachelor's degree	36	43	11	7	2	0	80	9	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	8	6	3	0	83	8	505

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	31	11	4	2	0	1	82	6	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	13	6	2	0	2	79	7	959
2017	University certificate or diploma below the bachelor's level	34	37	18	5	4	0	2	72	9	217
2017	Bachelor's degree	38	38	15	5	3	0	1	77	8	1878
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	15	9	4	0	1	71	13	994
2014	Secondary or high school graduation certificate or equivalent or less	46	27	17	6	3	0	1	73	10	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	17	6	3	0	1	74	9	1078
2014	University certificate or diploma below the bachelor's level	39	29	20	7	4	0	1	69	11	245
2014	Bachelor's degree	34	36	17	7	5	1	1	71	12	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	16	10	7	0	0	68	16	1047
2011	Secondary or high school graduation certificate or equivalent or less	40	32	15	6	4	0	2	74	10	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	15	6	4	0	1	75	10	865
2011	University certificate or diploma below the bachelor's level	39	32	18	7	3	0	1	71	10	206
2011	Bachelor's degree	31	35	19	9	5	0	1	66	14	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	20	12	6	0	1	62	18	660
2008	Secondary or high school graduation certificate or equivalent or less	32	31	19	10	6	0	2	64	17	514
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	18	7	5	0	1	69	12	742
2008	University certificate or diploma below the bachelor's level	27	35	20	10	7	0	1	62	17	206
2008	Bachelor's degree	28	30	22	12	7	0	1	59	19	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	21	11	9	0	0	58	20	505

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	21	32	19	12	0	4	32	34	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	32	15	11	1	4	27	39	948
2017	University certificate or diploma below the bachelor's level	14	24	35	18	5	0	4	24	40	218
2017	Bachelor's degree	11	25	36	15	9	1	4	25	38	1867
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	37	16	7	1	3	24	37	986
2014	Secondary or high school graduation certificate or equivalent or less	8	24	37	17	11	0	3	29	33	615
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	32	15	10	1	4	26	40	1073
2014	University certificate or diploma below the bachelor's level	15	28	31	15	9	0	2	24	45	246
2014	Bachelor's degree	11	26	37	15	7	1	2	23	39	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	37	15	6	1	2	21	40	1045
2011	Secondary or high school graduation certificate or equivalent or less	15	26	32	16	9	1	2	25	42	501
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	31	16	12	1	4	29	39	863
2011	University certificate or diploma below the bachelor's level	11	26	33	17	6	1	4	25	40	206
2011	Bachelor's degree	11	28	36	15	7	1	2	22	41	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	31	39	13	4	0	2	18	43	659
2008	Secondary or high school graduation certificate or equivalent or less	11	26	35	19	7	1	2	26	38	513
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	29	30	18	7	1	3	25	43	741
2008	University certificate or diploma below the bachelor's level	13	28	34	17	4	0	2	22	43	207
2008	Bachelor's degree	13	25	38	14	7	1	2	21	39	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	30	38	15	3	1	2	19	43	506

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	14	25	20	19	3	7	44	27	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	24	20	18	3	7	43	31	949
2017	University certificate or diploma below the bachelor's level	12	19	29	17	14	3	5	34	34	216
2017	Bachelor's degree	9	17	29	21	16	3	5	40	28	1855
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	27	26	16	3	5	46	25	982
2014	Secondary or high school graduation certificate or equivalent or less	8	17	29	20	17	3	5	40	28	615
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	28	19	15	3	6	37	32	1072
2014	University certificate or diploma below the bachelor's level	12	25	25	18	15	2	3	35	39	243
2014	Bachelor's degree	12	18	29	22	12	3	4	36	33	1793
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	19	31	24	11	3	3	38	29	1044
2011	Secondary or high school graduation certificate or equivalent or less	11	18	30	22	14	1	4	38	30	502
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	27	21	18	2	5	41	30	860
2011	University certificate or diploma below the bachelor's level	13	20	27	20	10	3	7	34	36	205
2011	Bachelor's degree	9	16	30	25	14	3	3	42	26	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	29	29	11	2	3	42	27	659
2008	Secondary or high school graduation certificate or equivalent or less	10	19	30	21	13	3	5	37	31	512
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	30	21	13	2	3	36	33	737
2008	University certificate or diploma below the bachelor's level	12	19	34	19	12	1	4	32	32	205
2008	Bachelor's degree	11	21	31	22	11	2	3	34	33	1043
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	22	33	26	6	2	2	33	33	505

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	15	28	18	16	3	10	40	28	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	25	17	15	4	7	37	34	949
2017	University certificate or diploma below the bachelor's level	14	17	28	21	9	5	6	34	35	217
2017	Bachelor's degree	12	20	29	19	11	3	7	33	35	1858
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	34	18	10	3	5	30	33	986
2014	Secondary or high school graduation certificate or equivalent or less	9	19	25	18	15	4	9	39	32	610
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	27	19	12	3	9	35	34	1075
2014	University certificate or diploma below the bachelor's level	14	21	28	17	13	3	5	32	38	244
2014	Bachelor's degree	12	20	30	18	10	4	5	32	35	1790
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	32	18	9	2	4	29	37	1045
2011	Secondary or high school graduation certificate or equivalent or less	11	20	26	18	14	4	8	36	35	499
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	18	28	18	12	4	7	34	35	856
2011	University certificate or diploma below the bachelor's level	17	15	27	17	12	4	9	32	37	205
2011	Bachelor's degree	12	20	31	18	10	2	6	31	35	1308
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	19	34	19	7	2	4	27	37	659
2008	Secondary or high school graduation certificate or equivalent or less	13	20	32	15	10	3	7	28	37	511
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	29	17	8	3	7	28	40	737
2008	University certificate or diploma below the bachelor's level	13	23	33	18	7	2	4	27	38	206
2008	Bachelor's degree	14	23	28	19	9	2	5	30	40	1045
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	19	35	19	5	2	3	25	38	506

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	11	31	22	22	1	7	48	18	558
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	15	26	24	18	2	7	46	26	946
2017	University certificate or diploma below the bachelor's level	11	13	30	25	12	1	7	41	26	216
2017	Bachelor's degree	8	17	30	22	16	1	5	41	27	1862
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	35	22	12	1	4	35	28	985
2014	Secondary or high school graduation certificate or equivalent or less	7	13	27	24	20	1	8	48	22	610
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	14	29	22	17	1	7	42	26	1070
2014	University certificate or diploma below the bachelor's level	8	16	34	22	14	2	3	38	26	243
2014	Bachelor's degree	9	17	30	25	13	2	4	40	29	1790
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	35	21	10	1	4	33	31	1042
2011	Secondary or high school graduation certificate or equivalent or less	10	19	33	16	16	1	5	34	31	501
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	29	23	15	1	5	40	29	857
2011	University certificate or diploma below the bachelor's level	13	21	25	17	16	2	6	36	37	203
2011	Bachelor's degree	11	19	34	21	11	1	4	34	31	1307
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	38	20	7	1	2	28	33	659
2008	Secondary or high school graduation certificate or equivalent or less	12	17	30	25	11	1	5	38	31	513
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	31	20	13	1	4	35	32	734
2008	University certificate or diploma below the bachelor's level	9	24	32	21	10	1	4	32	34	204
2008	Bachelor's degree	10	20	33	23	10	1	3	34	31	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	38	25	5	0	2	30	31	506

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	18	26	19	18	1	7	41	30	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	18	25	18	17	2	6	38	34	948
2017	University certificate or diploma below the bachelor's level	15	18	30	16	14	1	6	32	35	217
2017	Bachelor's degree	13	22	25	18	14	2	6	35	38	1862
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	28	18	11	2	5	32	38	984
2014	Secondary or high school graduation certificate or equivalent or less	13	17	25	18	20	1	6	40	33	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	20	23	18	16	2	6	37	39	1071
2014	University certificate or diploma below the bachelor's level	13	26	27	16	13	1	5	31	40	244
2014	Bachelor's degree	15	22	28	18	12	2	4	31	39	1793
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	31	15	9	2	4	25	42	1044
2011	Secondary or high school graduation certificate or equivalent or less	19	22	27	13	14	1	4	28	43	503
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	26	16	13	2	5	30	42	861
2011	University certificate or diploma below the bachelor's level	15	24	29	12	11	0	8	26	43	206
2011	Bachelor's degree	18	25	27	16	9	2	4	26	45	1308
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	28	11	6	1	3	18	52	660
2008	Secondary or high school graduation certificate or equivalent or less	19	26	27	14	8	1	5	23	48	510
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	23	24	17	10	1	4	28	46	735
2008	University certificate or diploma below the bachelor's level	22	32	20	16	7	0	4	23	56	205
2008	Bachelor's degree	22	25	24	15	10	2	3	26	49	1046
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	25	14	6	1	3	22	52	506

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	20	24	19	13	4	9	36	37	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	18	24	18	15	4	7	36	37	950
2017	University certificate or diploma below the bachelor's level	14	25	28	16	9	3	5	27	43	218
2017	Bachelor's degree	12	21	27	18	13	3	5	34	36	1863
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	32	19	11	3	5	33	32	985
2014	Secondary or high school graduation certificate or equivalent or less	12	20	25	17	15	4	6	36	36	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	23	17	15	4	6	35	40	1074
2014	University certificate or diploma below the bachelor's level	20	18	24	18	11	3	5	32	41	244
2014	Bachelor's degree	14	18	27	20	12	4	5	36	35	1790
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	19	29	24	11	3	4	37	32	1045
2011	Secondary or high school graduation certificate or equivalent or less	14	20	26	16	15	3	5	34	38	502
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	18	25	19	17	3	6	39	34	861
2011	University certificate or diploma below the bachelor's level	12	16	34	15	13	2	8	31	31	205
2011	Bachelor's degree	9	18	29	22	13	3	5	39	30	1308
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	30	24	9	1	5	34	33	658
2008	Secondary or high school graduation certificate or equivalent or less	18	23	22	18	10	2	6	31	45	514
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	23	17	12	3	4	31	45	739
2008	University certificate or diploma below the bachelor's level	17	25	30	17	7	2	3	25	44	206
2008	Bachelor's degree	17	24	26	17	10	3	4	28	44	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	29	17	6	3	3	24	45	505

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	14	30	20	18	3	8	42	24	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	29	19	14	3	6	37	31	946
2017	University certificate or diploma below the bachelor's level	10	19	36	16	10	5	5	28	32	216
2017	Bachelor's degree	11	19	34	17	11	3	5	31	32	1864
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	33	19	10	3	4	31	33	986
2014	Secondary or high school graduation certificate or equivalent or less	10	17	29	21	15	3	5	39	29	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	31	17	14	3	6	33	33	1071
2014	University certificate or diploma below the bachelor's level	13	21	30	17	14	2	4	32	35	244
2014	Bachelor's degree	11	21	33	19	10	3	4	31	35	1793
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	34	17	9	3	4	27	36	1042

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	16	5	4	0	1	2	91	4	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	16	6	3	2	0	2	89	5	958
2017	University certificate or diploma below the bachelor's level	64	16	6	5	6	1	2	83	11	218
2017	Bachelor's degree	70	17	4	4	2	0	2	89	7	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	5	7	4	0	2	84	11	995
2014	Secondary or high school graduation certificate or equivalent or less	74	15	4	2	2	0	2	91	4	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	14	3	4	2	0	3	91	6	1078
2014	University certificate or diploma below the bachelor's level	76	14	5	2	3	0	1	91	4	246
2014	Bachelor's degree	71	16	4	4	3	0	2	89	7	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	15	4	6	3	0	1	87	9	1047
2011	Secondary or high school graduation certificate or equivalent or less	70	14	6	4	3	0	3	87	7	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	13	5	5	2	0	2	88	7	864
2011	University certificate or diploma below the bachelor's level	73	9	7	2	4	0	5	87	6	205
2011	Bachelor's degree	71	15	5	3	3	1	2	88	7	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	15	7	7	4	0	2	82	11	661
2008	Secondary or high school graduation certificate or equivalent or less	65	13	5	5	4	0	7	84	10	513
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	12	5	5	4	0	5	86	9	743
2008	University certificate or diploma below the bachelor's level	67	13	5	4	5	0	5	85	10	207
2008	Bachelor's degree	67	13	4	4	4	1	7	86	9	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	16	4	7	7	0	3	81	15	503

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	13	6	6	5	6	72	13	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	13	9	7	3	3	69	17	957
2017	University certificate or diploma below the bachelor's level	31	25	17	12	9	3	3	59	22	218
2017	Bachelor's degree	30	30	17	8	6	5	5	66	15	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	13	8	6	6	4	70	16	994
2014	Secondary or high school graduation certificate or equivalent or less	36	31	13	7	5	5	4	73	13	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	29	14	8	6	4	2	70	15	1078
2014	University certificate or diploma below the bachelor's level	34	29	10	9	8	5	4	70	19	246
2014	Bachelor's degree	34	31	14	7	4	5	5	72	12	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	14	8	5	4	3	70	15	1047

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	24	9	8	5	0	0	78	13	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	28	9	8	6	1	0	77	14	958
2017	University certificate or diploma below the bachelor's level	43	28	11	9	8	1	0	72	17	218
2017	Bachelor's degree	48	30	8	8	5	1	0	78	13	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	30	6	7	5	1	0	81	12	994
2014	Secondary or high school graduation certificate or equivalent or less	53	27	7	7	5	1	1	81	12	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	26	7	7	7	1	0	79	14	1077
2014	University certificate or diploma below the bachelor's level	47	30	7	8	7	1	0	78	15	246
2014	Bachelor's degree	50	30	8	7	3	1	0	82	11	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	8	8	5	1	0	79	13	1046

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	33	12	13	7	1	0	66	21	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	13	12	8	2	0	66	20	956
2017	University certificate or diploma below the bachelor's level	30	34	11	15	9	1	0	64	25	218
2017	Bachelor's degree	33	35	12	12	7	1	1	69	19	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	10	9	4	3	0	76	14	993
2014	Secondary or high school graduation certificate or equivalent or less	28	38	14	12	5	2	1	68	18	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	12	13	7	2	0	68	21	1078
2014	University certificate or diploma below the bachelor's level	24	37	15	15	7	2	0	63	22	246
2014	Bachelor's degree	29	39	11	12	6	2	1	70	18	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	10	10	3	1	1	77	13	1047
2011	Secondary or high school graduation certificate or equivalent or less	28	32	15	15	8	1	1	61	24	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	12	13	8	1	0	67	21	864
2011	University certificate or diploma below the bachelor's level	33	37	11	12	7	0	0	70	19	206
2011	Bachelor's degree	32	36	12	12	7	2	0	69	19	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	11	8	4	2	1	76	13	661
2008	Secondary or high school graduation certificate or equivalent or less	26	37	13	11	10	2	0	65	22	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	13	13	10	2	1	63	23	744
2008	University certificate or diploma below the bachelor's level	23	41	15	10	9	2	1	65	19	207
2008	Bachelor's degree	29	40	12	12	4	3	0	71	17	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	12	9	3	2	1	75	13	504

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	27	14	12	9	10	1	60	24	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	14	12	15	9	1	54	30	959
2017	University certificate or diploma below the bachelor's level	23	26	15	17	12	8	0	52	31	218
2017	Bachelor's degree	27	28	15	12	9	9	1	61	23	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	27	13	8	7	11	1	68	17	995
2014	Secondary or high school graduation certificate or equivalent or less	25	26	16	13	9	9	2	57	25	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	24	15	14	12	9	1	55	28	1077
2014	University certificate or diploma below the bachelor's level	21	28	17	14	11	8	1	53	28	246
2014	Bachelor's degree	26	29	14	12	9	9	1	61	23	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	12	10	5	9	1	70	17	1047
2011	Secondary or high school graduation certificate or equivalent or less	27	23	17	13	13	6	1	54	28	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	24	15	14	13	7	1	54	29	861
2011	University certificate or diploma below the bachelor's level	26	27	17	10	15	3	2	56	26	206
2011	Bachelor's degree	34	26	14	10	9	7	1	64	21	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	26	12	10	5	8	1	70	16	661
2008	Secondary or high school graduation certificate or equivalent or less	26	26	14	13	12	8	1	57	27	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	25	14	12	15	7	2	55	30	744
2008	University certificate or diploma below the bachelor's level	24	29	17	10	10	8	1	59	22	207
2008	Bachelor's degree	32	29	12	10	7	9	1	67	19	1050
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	26	12	8	5	9	2	72	14	505

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	24	18	13	10	16	2	50	28	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	18	14	12	18	2	46	32	956
2017	University certificate or diploma below the bachelor's level	12	21	19	21	13	13	1	39	39	218
2017	Bachelor's degree	15	24	17	15	10	18	3	48	31	1879
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	15	14	8	21	3	51	29	994
2014	Secondary or high school graduation certificate or equivalent or less	16	24	20	12	10	15	3	49	26	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	18	15	12	15	2	45	33	1078
2014	University certificate or diploma below the bachelor's level	13	21	19	16	14	14	2	42	36	246
2014	Bachelor's degree	12	22	19	16	10	18	3	43	33	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	19	14	11	15	4	46	31	1046

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	31	7	6	3	84	9	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	7	6	2	84	9	956
2017	University certificate or diploma below the bachelor's level	37	37	12	10	4	74	13	218
2017	Bachelor's degree	49	36	7	5	2	85	8	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	34	6	5	2	87	7	993
2014	Secondary or high school graduation certificate or equivalent or less	51	34	6	6	2	86	8	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	6	5	3	86	8	1073
2014	University certificate or diploma below the bachelor's level	45	37	9	6	3	82	9	246
2014	Bachelor's degree	50	36	7	5	1	86	6	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	36	6	5	2	86	7	1047

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	13	6	4	0	0	78	9	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	11	6	5	0	1	77	11	957
2017	University certificate or diploma below the bachelor's level	43	31	13	7	5	0	1	75	13	219
2017	Bachelor's degree	41	35	10	8	4	1	1	77	13	1879
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	9	9	5	1	1	78	14	995
2014	Secondary or high school graduation certificate or equivalent or less	45	32	11	6	5	0	1	78	11	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	31	11	6	5	0	0	78	11	1078
2014	University certificate or diploma below the bachelor's level	36	39	11	8	6	0	0	75	14	246
2014	Bachelor's degree	39	36	11	9	4	1	1	77	12	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	11	7	5	0	1	77	11	1047
2011	Secondary or high school graduation certificate or equivalent or less	45	30	12	6	6	1	0	76	13	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	11	6	5	0	0	78	11	865
2011	University certificate or diploma below the bachelor's level	42	34	10	10	3	0	0	76	13	205
2011	Bachelor's degree	37	38	10	10	5	1	0	76	15	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	10	11	5	0	1	74	16	661
2008	Secondary or high school graduation certificate or equivalent or less	39	30	11	10	8	1	0	70	19	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	11	9	8	1	1	71	18	743
2008	University certificate or diploma below the bachelor's level	35	34	14	11	5	1	0	70	16	207
2008	Bachelor's degree	29	38	13	11	7	1	1	68	19	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	15	11	6	1	1	67	18	504

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	26	12	4	3	1	1	81	7	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28	9	6	4	2	0	80	11	959
2017	University certificate or diploma below the bachelor's level	46	29	11	8	6	1	0	75	14	218
2017	Bachelor's degree	47	33	8	5	4	2	0	82	9	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	32	10	5	4	2	0	80	10	995
2014	Secondary or high school graduation certificate or equivalent or less	51	28	10	5	4	2	0	81	9	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	25	11	5	4	2	1	80	9	1078
2014	University certificate or diploma below the bachelor's level	44	32	10	5	5	3	0	79	10	246
2014	Bachelor's degree	47	29	12	6	3	2	1	79	9	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	11	4	3	3	1	81	7	1047
2011	Secondary or high school graduation certificate or equivalent or less	45	27	13	7	4	2	1	75	11	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	11	7	3	2	0	78	11	863
2011	University certificate or diploma below the bachelor's level	47	29	14	6	1	1	1	78	8	206
2011	Bachelor's degree	45	30	11	8	3	2	1	77	12	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	11	6	4	3	1	77	11	659
2008	Secondary or high school graduation certificate or equivalent or less	41	27	13	8	7	3	1	71	16	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	28	13	8	7	3	1	71	16	744
2008	University certificate or diploma below the bachelor's level	37	30	13	11	5	3	1	70	16	206
2008	Bachelor's degree	41	31	11	7	5	4	1	76	12	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	29	11	7	6	4	1	75	13	505

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	30	9	6	3	0	1	82	9	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	31	7	8	5	1	1	80	13	958
2017	University certificate or diploma below the bachelor's level	44	32	8	8	7	1	0	77	15	218
2017	Bachelor's degree	47	34	7	7	3	1	0	82	11	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	37	8	7	5	1	1	80	12	993
2014	Secondary or high school graduation certificate or equivalent or less	50	29	10	6	4	1	1	80	10	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	9	6	4	1	0	79	11	1078
2014	University certificate or diploma below the bachelor's level	45	31	10	7	7	0	0	76	14	246
2014	Bachelor's degree	44	35	9	7	3	1	0	80	11	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	34	8	7	3	0	0	82	10	1046
2011	Secondary or high school graduation certificate or equivalent or less	46	31	11	7	4	1	0	78	11	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	32	9	7	5	0	0	79	12	862
2011	University certificate or diploma below the bachelor's level	42	35	8	11	4	0	0	77	15	206
2011	Bachelor's degree	42	35	9	9	4	0	0	77	13	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	9	8	5	0	1	77	14	661
2008	Secondary or high school graduation certificate or equivalent or less	43	28	9	9	8	2	0	73	18	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	10	10	7	1	1	73	18	744
2008	University certificate or diploma below the bachelor's level	42	29	11	10	7	0	0	72	17	207
2008	Bachelor's degree	38	34	12	9	6	1	0	72	15	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	11	11	5	1	0	73	15	503

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	10	4	1	1	0	3	95	2	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	11	4	1	2	0	1	93	3	955
2017	University certificate or diploma below the bachelor's level	75	14	6	1	3	0	0	90	4	218
2017	Bachelor's degree	79	13	3	2	2	0	2	93	3	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	3	3	3	0	1	91	6	992
2014	Secondary or high school graduation certificate or equivalent or less	82	11	3	2	0	0	2	95	2	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	10	3	1	1	0	3	95	2	1075
2014	University certificate or diploma below the bachelor's level	76	15	5	2	2	0	1	92	4	246
2014	Bachelor's degree	80	11	3	2	2	0	2	93	4	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	12	2	3	2	0	1	93	5	1046
2011	Secondary or high school graduation certificate or equivalent or less	77	13	4	2	1	0	3	92	3	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	11	4	1	2	0	2	93	3	865
2011	University certificate or diploma below the bachelor's level	78	11	3	0	3	0	4	93	3	206
2011	Bachelor's degree	78	11	4	2	2	0	3	93	3	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	5	2	3	0	2	91	4	661
2008	Secondary or high school graduation certificate or equivalent or less	77	10	4	1	1	0	7	93	2	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	8	3	2	2	1	4	93	4	744
2008	University certificate or diploma below the bachelor's level	76	12	3	0	3	0	5	94	3	206
2008	Bachelor's degree	77	9	3	3	3	0	5	91	6	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	9	4	3	3	1	3	90	6	505

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	17	7	5	5	4	7	82	11	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	22	7	5	6	3	6	81	12	957
2017	University certificate or diploma below the bachelor's level	51	21	9	5	8	2	5	77	14	219
2017	Bachelor's degree	49	21	8	5	6	4	6	79	13	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	24	7	6	5	6	7	79	13	994
2014	Secondary or high school graduation certificate or equivalent or less	53	21	8	4	4	4	7	83	9	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	20	8	3	4	4	5	85	7	1075
2014	University certificate or diploma below the bachelor's level	49	24	8	4	5	3	7	81	10	246
2014	Bachelor's degree	50	23	7	4	4	4	7	82	10	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	23	11	5	5	5	9	76	11	1047
2011	Secondary or high school graduation certificate or equivalent or less	53	20	9	5	8	1	5	77	13	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25	6	7	5	1	3	82	12	865
2011	University certificate or diploma below the bachelor's level	51	26	7	6	5	2	2	81	12	206
2011	Bachelor's degree	46	28	8	7	4	3	3	79	13	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	24	9	7	7	3	7	73	16	658

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	22	7	4	4	0	1	85	8	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	25	7	6	4	1	0	83	10	958
2017	University certificate or diploma below the bachelor's level	55	26	8	5	4	1	0	82	10	219
2017	Bachelor's degree	57	25	7	5	4	1	1	83	10	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	7	6	5	1	0	83	10	991

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	19	10	3	3	1	83	6	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	24	11	4	4	2	79	9	958
2017	University certificate or diploma below the bachelor's level	49	26	12	6	5	1	77	12	218
2017	Bachelor's degree	58	24	9	3	4	1	83	7	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	8	4	4	2	83	8	994

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	21	10	4	3	0	0	82	8	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	23	12	5	5	1	0	78	10	958
2017	University certificate or diploma below the bachelor's level	48	31	10	4	7	0	0	79	11	219
2017	Bachelor's degree	54	28	8	6	4	0	0	82	10	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	31	8	7	5	1	0	79	12	992
2014	Secondary or high school graduation certificate or equivalent or less	57	24	10	3	4	0	1	82	8	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	26	7	4	4	0	0	85	8	1077
2014	University certificate or diploma below the bachelor's level	51	30	8	5	6	0	0	81	11	246
2014	Bachelor's degree	49	30	11	6	3	1	0	80	9	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	31	10	6	4	1	0	80	10	1047

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	48	9	3	0	0	0	87	3	62
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	10	7	3	3	4	78	11	123
2017	University certificate or diploma below the bachelor's level	31	31	19	9	5	2	2	65	15	40
2017	Bachelor's degree	33	39	11	8	2	3	4	77	11	397
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	10	10	3	5	6	74	14	350
2014	Secondary or high school graduation certificate or equivalent or less	35	42	6	6	0	3	8	86	6	64
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	11	7	3	1	5	77	11	111
2014	University certificate or diploma below the bachelor's level	26	42	15	5	7	0	5	71	13	42
2014	Bachelor's degree	31	37	11	7	3	4	6	75	12	368
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	10	10	3	6	6	73	15	349

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	31	18	6	4	5	0	70	11	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	16	7	6	6	1	69	14	959
2017	University certificate or diploma below the bachelor's level	30	27	17	9	9	7	1	62	20	218
2017	Bachelor's degree	33	33	12	9	5	7	0	71	16	1878
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	15	9	4	9	1	69	14	995
2014	Secondary or high school graduation certificate or equivalent or less	37	29	15	6	5	8	1	72	12	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	14	6	4	8	0	73	11	1075
2014	University certificate or diploma below the bachelor's level	32	34	12	8	4	10	0	73	13	246
2014	Bachelor's degree	30	35	14	6	4	9	1	73	12	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	15	8	4	9	0	71	13	1046
2011	Secondary or high school graduation certificate or equivalent or less	29	30	19	9	8	4	0	62	19	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	17	9	8	6	0	64	18	865
2011	University certificate or diploma below the bachelor's level	29	37	11	11	6	5	1	70	18	206
2011	Bachelor's degree	29	32	15	8	7	8	1	66	17	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	30	15	10	6	6	1	67	17	660

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	18	9	5	4	0	67	14	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	28	17	10	9	3	0	63	20	958
2017	University certificate or diploma below the bachelor's level	29	29	17	11	9	4	0	61	21	218
2017	Bachelor's degree	31	33	16	11	7	2	0	66	18	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	17	8	6	3	0	67	15	994
2014	Secondary or high school graduation certificate or equivalent or less	34	30	17	9	5	4	1	67	15	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	17	9	6	3	0	68	15	1078
2014	University certificate or diploma below the bachelor's level	31	27	18	10	7	6	0	62	18	246
2014	Bachelor's degree	27	35	17	10	6	4	0	66	16	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	18	11	5	4	0	64	17	1047
2011	Secondary or high school graduation certificate or equivalent or less	27	26	19	14	11	3	1	55	26	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	17	11	11	2	0	60	23	864
2011	University certificate or diploma below the bachelor's level	24	31	16	12	12	6	0	58	25	205
2011	Bachelor's degree	25	35	18	11	9	3	0	62	20	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	15	11	8	2	0	65	19	660
2008	Secondary or high school graduation certificate or equivalent or less	23	29	20	11	14	3	1	54	25	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	28	19	13	14	3	1	52	28	744
2008	University certificate or diploma below the bachelor's level	19	34	18	13	14	2	0	54	27	207
2008	Bachelor's degree	23	33	18	13	9	3	0	58	23	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	20	12	9	3	1	57	21	505

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	31	21	11	5	6	0	61	18	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	21	11	9	7	0	57	21	958
2017	University certificate or diploma below the bachelor's level	18	31	22	11	9	8	0	54	22	218
2017	Bachelor's degree	22	34	18	14	7	5	0	59	22	1871
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	20	12	6	6	0	59	19	992
2014	Secondary or high school graduation certificate or equivalent or less	25	31	19	10	7	7	1	61	18	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	20	13	7	7	0	58	21	1077
2014	University certificate or diploma below the bachelor's level	23	28	19	14	8	8	1	56	23	246
2014	Bachelor's degree	18	33	19	15	7	7	1	56	23	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	21	15	7	7	0	54	23	1047
2011	Secondary or high school graduation certificate or equivalent or less	18	32	23	13	8	6	0	53	23	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	34	21	15	7	7	0	53	24	865
2011	University certificate or diploma below the bachelor's level	17	33	18	13	10	8	0	56	25	206
2011	Bachelor's degree	15	37	18	15	7	6	0	56	24	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	39	18	16	7	5	0	57	24	660
2008	Secondary or high school graduation certificate or equivalent or less	12	31	19	17	13	7	0	47	32	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	24	17	12	7	0	43	32	743
2008	University certificate or diploma below the bachelor's level	11	31	22	20	9	6	1	45	31	205
2008	Bachelor's degree	10	33	18	21	9	8	0	47	33	1047
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	31	23	23	9	4	0	43	34	505

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	28	17	11	8	8	0	61	21	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	26	18	11	13	7	0	55	26	957
2017	University certificate or diploma below the bachelor's level	20	27	17	16	11	9	0	51	30	219
2017	Bachelor's degree	23	28	16	14	11	7	0	55	27	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	18	12	10	7	0	57	24	993
2014	Secondary or high school graduation certificate or equivalent or less	29	25	19	10	9	9	1	59	21	614
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	26	16	12	11	8	0	58	25	1078
2014	University certificate or diploma below the bachelor's level	23	28	16	14	11	8	0	56	27	246
2014	Bachelor's degree	21	29	17	14	9	8	0	56	25	1792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	18	14	9	8	1	55	25	1047
2011	Secondary or high school graduation certificate or equivalent or less	22	24	21	12	13	8	0	50	27	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	20	12	11	7	0	53	25	865
2011	University certificate or diploma below the bachelor's level	21	29	17	11	15	8	0	53	28	206
2011	Bachelor's degree	18	32	16	14	11	9	0	55	27	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	15	16	10	7	0	55	28	661
2008	Secondary or high school graduation certificate or equivalent or less	17	24	18	17	15	9	0	45	36	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	17	15	15	11	0	47	34	742
2008	University certificate or diploma below the bachelor's level	14	26	19	15	16	9	0	45	34	207
2008	Bachelor's degree	15	30	17	16	12	10	0	50	31	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	21	12	12	10	0	50	26	504

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32	19	10	8	4	1	61	19	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	17	13	12	4	0	57	26	958
2017	University certificate or diploma below the bachelor's level	20	28	19	18	11	4	0	50	30	218
2017	Bachelor's degree	21	33	17	16	9	4	0	56	26	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	37	17	16	8	3	0	58	25	995
2014	Secondary or high school graduation certificate or equivalent or less	25	33	18	11	9	4	1	60	21	615
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	18	13	10	3	0	58	24	1074
2014	University certificate or diploma below the bachelor's level	20	34	20	13	11	2	0	56	24	246
2014	Bachelor's degree	20	33	18	17	8	4	0	55	26	1794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	18	17	8	4	0	56	25	1045
2011	Secondary or high school graduation certificate or equivalent or less	20	33	16	18	11	2	0	55	29	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	19	15	10	4	0	54	26	861
2011	University certificate or diploma below the bachelor's level	19	36	11	17	12	4	0	57	31	206
2011	Bachelor's degree	17	38	15	17	10	3	0	57	28	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	37	16	19	9	1	0	55	29	660
2008	Secondary or high school graduation certificate or equivalent or less	19	33	17	18	10	3	0	53	29	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	18	17	14	3	0	49	32	741
2008	University certificate or diploma below the bachelor's level	14	39	16	19	11	2	0	54	30	207
2008	Bachelor's degree	14	38	16	20	9	2	0	54	30	1050
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	38	18	20	9	3	0	52	30	504

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	41	14	5	4	1	0	77	9	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	16	9	5	1	0	70	14	953
2017	University certificate or diploma below the bachelor's level	26	44	14	7	7	3	0	72	14	219
2017	Bachelor's degree	30	43	14	9	3	1	0	74	12	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	13	7	3	1	0	77	10	995
2014	Secondary or high school graduation certificate or equivalent or less	33	38	16	7	2	2	1	74	9	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	16	6	5	1	0	73	11	1078
2014	University certificate or diploma below the bachelor's level	30	41	18	5	6	0	0	71	11	245
2014	Bachelor's degree	29	43	14	9	3	2	0	73	13	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	45	15	8	3	1	0	75	10	1046
2011	Secondary or high school graduation certificate or equivalent or less	33	38	17	6	3	2	0	73	9	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	16	7	2	2	0	74	9	863
2011	University certificate or diploma below the bachelor's level	35	39	12	10	3	2	0	75	13	206
2011	Bachelor's degree	29	46	13	8	3	1	0	76	11	1310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	47	10	8	3	1	0	79	11	661

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	39	10	3	2	3	1	84	5	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	12	3	2	4	0	82	6	951
2017	University certificate or diploma below the bachelor's level	37	36	15	5	4	3	0	76	9	219
2017	Bachelor's degree	42	42	9	3	2	2	0	86	5	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	42	7	2	1	1	0	90	3	990
2014	Secondary or high school graduation certificate or equivalent or less	40	39	13	3	1	3	0	83	4	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	12	4	1	4	0	82	5	1077
2014	University certificate or diploma below the bachelor's level	39	41	13	2	2	2	0	82	5	245
2014	Bachelor's degree	41	41	10	3	1	3	1	85	5	1794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	43	7	3	0	3	0	89	4	1047
2011	Secondary or high school graduation certificate or equivalent or less	38	37	15	4	3	3	1	78	7	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	14	5	1	4	0	79	7	862
2011	University certificate or diploma below the bachelor's level	44	32	11	6	2	5	0	80	8	206
2011	Bachelor's degree	39	40	13	3	2	3	1	82	5	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	7	4	2	3	0	86	6	661

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	36	11	5	3	2	1	81	8	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	11	6	5	2	1	76	12	955
2017	University certificate or diploma below the bachelor's level	38	38	8	8	4	4	0	79	13	218
2017	Bachelor's degree	42	36	9	7	4	1	0	79	11	1865
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	8	5	3	3	1	84	8	994
2014	Secondary or high school graduation certificate or equivalent or less	46	34	11	5	2	2	1	82	7	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	8	6	4	3	1	81	11	1076
2014	University certificate or diploma below the bachelor's level	46	33	8	5	4	2	2	82	10	246
2014	Bachelor's degree	41	38	9	6	3	3	1	82	9	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	9	7	2	2	1	81	9	1047
2011	Secondary or high school graduation certificate or equivalent or less	46	32	8	6	4	3	1	81	10	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	11	5	4	4	0	79	9	863
2011	University certificate or diploma below the bachelor's level	47	29	8	6	6	3	0	79	13	206
2011	Bachelor's degree	42	35	8	6	3	4	1	81	10	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	8	7	4	2	1	81	11	660
2008	Secondary or high school graduation certificate or equivalent or less	40	33	9	6	6	4	2	78	13	514
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	11	10	6	4	1	72	17	743
2008	University certificate or diploma below the bachelor's level	35	41	8	3	9	2	2	79	13	206
2008	Bachelor's degree	36	36	11	8	4	4	1	75	13	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	9	9	5	3	1	76	14	506

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	34	18	8	3	5	1	69	12	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	20	7	5	5	1	67	12	955
2017	University certificate or diploma below the bachelor's level	31	34	16	6	7	5	1	69	14	219
2017	Bachelor's degree	33	34	15	9	4	4	1	70	14	1871
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	14	8	4	3	1	73	13	995
2014	Secondary or high school graduation certificate or equivalent or less	26	34	20	9	4	5	1	64	14	615
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	19	8	6	7	1	64	16	1077
2014	University certificate or diploma below the bachelor's level	28	32	20	8	5	4	3	65	14	246
2014	Bachelor's degree	27	33	19	10	5	5	1	64	16	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	16	10	4	5	2	68	15	1047
2011	Secondary or high school graduation certificate or equivalent or less	22	39	20	9	5	5	1	65	14	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	19	8	7	6	1	64	16	865
2011	University certificate or diploma below the bachelor's level	29	30	21	9	8	2	1	61	17	206
2011	Bachelor's degree	23	35	18	13	5	5	1	62	19	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	13	13	5	4	1	67	20	660

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	27	17	11	12	9	2	55	26	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	24	18	13	12	8	3	52	28	955
2017	University certificate or diploma below the bachelor's level	18	24	13	18	16	8	1	47	38	218
2017	Bachelor's degree	18	24	17	14	13	10	3	49	32	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	15	13	12	13	5	51	31	994
2014	Secondary or high school graduation certificate or equivalent or less	23	23	20	11	12	8	3	52	26	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	22	17	13	15	7	2	50	31	1074
2014	University certificate or diploma below the bachelor's level	19	23	19	15	13	6	5	47	31	245
2014	Bachelor's degree	18	24	17	15	12	11	3	49	32	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	17	17	12	12	3	46	34	1047
2011	Secondary or high school graduation certificate or equivalent or less	20	20	16	15	17	8	3	46	36	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	22	18	14	15	10	2	46	33	865
2011	University certificate or diploma below the bachelor's level	19	19	16	14	19	8	4	44	38	205
2011	Bachelor's degree	16	20	17	15	14	14	4	44	35	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	18	15	12	16	5	44	34	660

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	18	9	3	1	2	6	87	4	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	8	3	2	2	3	86	5	958
2017	University certificate or diploma below the bachelor's level	54	21	9	7	4	2	3	79	12	219
2017	Bachelor's degree	61	20	7	5	2	2	4	86	7	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	23	8	8	4	2	2	80	12	994
2014	Secondary or high school graduation certificate or equivalent or less	64	19	8	3	1	1	3	87	4	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	18	6	3	3	1	4	87	6	1073
2014	University certificate or diploma below the bachelor's level	63	19	6	4	3	2	4	87	7	245
2014	Bachelor's degree	60	22	6	4	3	1	3	87	7	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	24	9	6	4	2	1	81	10	1047

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	18	5	2	1	1	3	92	2	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19	5	3	1	2	1	91	4	958
2017	University certificate or diploma below the bachelor's level	59	24	7	5	3	1	0	84	9	217
2017	Bachelor's degree	67	20	5	3	1	2	2	90	4	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	20	6	4	2	3	2	87	6	993
2014	Secondary or high school graduation certificate or equivalent or less	70	20	4	1	1	2	2	94	2	615
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	18	4	2	1	2	2	93	3	1075
2014	University certificate or diploma below the bachelor's level	63	24	6	1	3	1	3	90	3	245
2014	Bachelor's degree	66	19	5	4	1	3	2	90	5	1794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	21	5	4	2	2	2	90	5	1047
2011	Secondary or high school graduation certificate or equivalent or less	71	15	5	3	1	2	3	91	4	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	17	5	2	1	2	1	91	4	866
2011	University certificate or diploma below the bachelor's level	70	16	6	3	1	3	2	90	4	205
2011	Bachelor's degree	67	19	7	3	1	2	2	89	4	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	18	4	3	2	1	3	90	6	660
2008	Secondary or high school graduation certificate or equivalent or less	68	18	6	2	2	2	2	90	4	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	6	4	2	3	2	88	6	741
2008	University certificate or diploma below the bachelor's level	61	26	5	2	2	1	3	90	5	207
2008	Bachelor's degree	65	19	6	3	2	2	2	88	5	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	20	9	4	1	1	2	84	6	505

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	33	16	9	6	3	1	67	16	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	17	12	11	2	1	58	24	957
2017	University certificate or diploma below the bachelor's level	23	31	18	12	12	4	0	56	25	218
2017	Bachelor's degree	26	33	17	13	9	3	0	60	22	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	18	13	8	2	0	60	22	992
2014	Secondary or high school graduation certificate or equivalent or less	28	33	15	10	8	5	1	65	19	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	19	13	12	3	0	55	25	1077
2014	University certificate or diploma below the bachelor's level	20	28	19	13	14	5	1	51	29	246
2014	Bachelor's degree	19	33	17	15	11	4	0	54	28	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	19	16	8	2	1	56	25	1046
2011	Secondary or high school graduation certificate or equivalent or less	26	33	16	11	10	3	1	61	22	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	18	12	10	2	0	59	22	865
2011	University certificate or diploma below the bachelor's level	23	27	20	15	14	1	0	51	29	205
2011	Bachelor's degree	21	36	16	15	10	1	0	58	26	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	37	17	14	9	1	1	59	24	660
2008	Secondary or high school graduation certificate or equivalent or less	21	33	17	14	13	3	0	56	27	513
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	18	17	15	3	0	49	32	740
2008	University certificate or diploma below the bachelor's level	17	30	19	16	16	2	0	48	33	207
2008	Bachelor's degree	17	36	17	17	11	3	0	54	29	1048
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	17	16	11	2	0	55	28	504

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	29	16	11	13	2	3	58	25	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	26	15	16	16	3	2	51	33	957
2017	University certificate or diploma below the bachelor's level	18	33	15	12	17	2	2	54	31	219
2017	Bachelor's degree	25	29	14	17	13	3	1	55	30	1866
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	16	15	13	4	2	53	30	993
2014	Secondary or high school graduation certificate or equivalent or less	21	25	15	12	18	4	5	50	33	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	21	17	17	20	4	2	43	39	1077
2014	University certificate or diploma below the bachelor's level	18	20	18	20	20	2	2	40	42	244
2014	Bachelor's degree	19	27	13	17	19	3	2	48	38	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	14	17	17	3	2	49	36	1046
2011	Secondary or high school graduation certificate or equivalent or less	14	27	15	18	20	3	3	44	40	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	14	20	21	2	2	42	43	864
2011	University certificate or diploma below the bachelor's level	21	16	11	24	25	1	2	39	50	205
2011	Bachelor's degree	19	29	15	17	17	2	1	49	36	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	13	18	15	2	1	52	35	660
2008	Secondary or high school graduation certificate or equivalent or less	13	31	16	18	19	2	2	45	39	514
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	14	20	22	3	1	42	44	741
2008	University certificate or diploma below the bachelor's level	11	27	18	20	21	2	0	39	42	207
2008	Bachelor's degree	20	35	13	16	14	2	1	56	30	1045
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	14	13	16	1	2	55	30	505

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	36	20	7	4	4	1	67	12	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	36	21	9	6	5	0	62	16	958
2017	University certificate or diploma below the bachelor's level	21	31	19	13	9	8	0	56	24	219
2017	Bachelor's degree	23	38	19	10	5	4	1	64	16	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42	18	10	5	4	0	66	16	994

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	31	12	3	2	2	1	83	5	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	15	3	3	3	0	78	6	955
2017	University certificate or diploma below the bachelor's level	41	33	14	4	4	2	2	77	8	218
2017	Bachelor's degree	45	34	12	3	2	3	0	82	6	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	11	3	2	3	0	83	5	993
2014	Secondary or high school graduation certificate or equivalent or less	56	27	9	2	2	3	1	86	4	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	29	9	3	1	3	0	86	4	1075
2014	University certificate or diploma below the bachelor's level	50	30	11	2	3	4	0	83	5	244
2014	Bachelor's degree	50	30	10	3	1	4	0	84	5	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	32	12	3	2	4	0	83	5	1043

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	34	9	3	2	1	86	5	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	35	10	4	2	1	84	6	957
2017	University certificate or diploma below the bachelor's level	41	34	12	8	4	2	76	12	219
2017	Bachelor's degree	44	39	8	5	2	1	85	7	1878
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	10	6	3	1	81	9	994
2014	Secondary or high school graduation certificate or equivalent or less	54	30	9	3	2	1	86	5	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	30	8	3	2	2	86	5	1078
2014	University certificate or diploma below the bachelor's level	49	33	10	3	3	2	84	6	246
2014	Bachelor's degree	48	35	10	3	2	2	85	5	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	11	6	2	2	82	8	1047
2011	Secondary or high school graduation certificate or equivalent or less	40	33	13	4	5	4	77	10	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	15	5	3	2	76	9	865
2011	University certificate or diploma below the bachelor's level	43	33	10	6	6	1	78	12	206
2011	Bachelor's degree	41	37	11	6	3	2	79	9	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	14	8	3	3	74	11	661

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	31	7	4	3	0	0	86	7	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	34	8	4	3	0	0	85	7	956
2017	University certificate or diploma below the bachelor's level	47	36	9	6	3	0	0	83	9	219
2017	Bachelor's degree	50	36	8	4	3	0	0	86	6	1870
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	7	5	2	0	0	85	7	993
2014	Secondary or high school graduation certificate or equivalent or less	57	30	7	3	2	0	0	88	5	613
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	30	8	4	2	0	0	86	6	1078
2014	University certificate or diploma below the bachelor's level	53	31	8	4	2	0	1	85	7	246
2014	Bachelor's degree	54	33	7	4	2	1	0	87	6	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	8	3	2	0	0	86	6	1045
2011	Secondary or high school graduation certificate or equivalent or less	46	32	11	6	5	0	0	79	11	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34	12	5	3	0	0	80	8	861
2011	University certificate or diploma below the bachelor's level	46	33	9	7	5	0	0	79	11	206
2011	Bachelor's degree	46	35	9	5	3	0	0	82	9	1313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	10	6	3	1	0	81	8	659
2008	Secondary or high school graduation certificate or equivalent or less	36	38	10	8	7	0	0	75	15	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	12	8	6	0	0	74	14	739
2008	University certificate or diploma below the bachelor's level	32	37	14	10	6	0	1	70	17	207
2008	Bachelor's degree	38	39	11	8	4	0	0	77	12	1050
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	12	6	4	0	0	78	10	504

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	14	4	4	1	78	8	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	29	15	6	6	0	72	12	955
2017	University certificate or diploma below the bachelor's level	36	31	17	9	6	2	68	15	219
2017	Bachelor's degree	42	32	15	7	4	1	74	11	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	14	6	4	1	77	9	991
2014	Secondary or high school graduation certificate or equivalent or less	41	34	14	5	5	1	75	10	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	14	8	5	0	72	13	1077
2014	University certificate or diploma below the bachelor's level	37	35	15	7	6	1	72	13	246
2014	Bachelor's degree	35	38	16	7	4	1	73	11	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	15	6	4	1	74	10	1045
2011	Secondary or high school graduation certificate or equivalent or less	37	31	18	6	7	1	69	13	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	16	9	5	1	70	14	862
2011	University certificate or diploma below the bachelor's level	35	29	15	12	7	1	65	19	206
2011	Bachelor's degree	37	33	17	9	5	1	70	14	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	15	9	5	0	71	14	660

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	33	13	6	4	0	0	77	9	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	32	14	7	5	0	0	74	12	955
2017	University certificate or diploma below the bachelor's level	31	38	15	10	5	1	0	70	15	219
2017	Bachelor's degree	40	34	14	7	4	1	0	75	11	1870
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	13	6	4	0	0	78	10	991
2014	Secondary or high school graduation certificate or equivalent or less	40	35	13	7	4	0	0	76	11	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	14	9	5	0	0	73	14	1076
2014	University certificate or diploma below the bachelor's level	35	34	16	8	5	1	0	70	13	246
2014	Bachelor's degree	34	39	15	8	4	0	0	74	11	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	15	7	3	0	0	75	10	1045
2011	Secondary or high school graduation certificate or equivalent or less	36	34	16	8	5	0	1	71	13	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	16	9	5	0	0	70	14	863
2011	University certificate or diploma below the bachelor's level	35	33	14	12	6	0	0	68	18	206
2011	Bachelor's degree	34	36	14	10	4	1	0	71	14	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	14	8	6	0	0	72	14	659
2008	Secondary or high school graduation certificate or equivalent or less	33	35	14	10	7	0	0	69	17	512
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	16	9	6	0	0	69	15	742
2008	University certificate or diploma below the bachelor's level	29	36	15	13	7	0	0	65	20	207
2008	Bachelor's degree	32	39	14	11	4	0	0	71	15	1046
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42	12	11	4	1	0	72	15	506

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	23	17	8	5	6	1	67	14	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	15	10	8	3	1	66	19	957
2017	University certificate or diploma below the bachelor's level	33	28	15	11	9	4	0	63	21	218
2017	Bachelor's degree	37	25	17	10	7	4	1	65	17	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	28	16	8	6	3	1	68	15	993
2014	Secondary or high school graduation certificate or equivalent or less	36	24	17	9	7	5	2	64	17	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	16	9	9	4	1	64	19	1077
2014	University certificate or diploma below the bachelor's level	33	24	18	11	9	3	2	60	22	246
2014	Bachelor's degree	32	28	16	12	7	4	1	63	20	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	27	19	9	6	3	1	64	17	1047
2011	Secondary or high school graduation certificate or equivalent or less	36	25	17	9	9	3	1	63	19	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	18	9	8	4	0	63	18	861
2011	University certificate or diploma below the bachelor's level	39	20	12	12	12	5	0	62	25	206
2011	Bachelor's degree	34	26	16	12	7	4	1	63	20	1309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	25	16	11	8	2	0	64	20	659
2008	Secondary or high school graduation certificate or equivalent or less	32	24	15	13	12	4	0	58	26	512
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	18	12	10	4	0	57	23	742
2008	University certificate or diploma below the bachelor's level	28	24	18	10	12	6	2	57	24	207
2008	Bachelor's degree	31	27	15	14	8	4	0	61	24	1046
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	26	18	14	7	5	1	58	22	506

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	40	32	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	35	959
2017	University certificate or diploma below the bachelor's level	27	36	37	218
2017	Bachelor's degree	31	35	34	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	31	995
2014	Secondary or high school graduation certificate or equivalent or less	25	41	34	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	35	1077
2014	University certificate or diploma below the bachelor's level	27	39	34	245
2014	Bachelor's degree	31	32	37	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	33	1047
2011	Secondary or high school graduation certificate or equivalent or less	28	39	32	507
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	41	33	864
2011	University certificate or diploma below the bachelor's level	26	38	37	206
2011	Bachelor's degree	35	32	33	1314
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32	31	661

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	26	21	5	21	9	154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	31	3	11	10	230
2017	University certificate or diploma below the bachelor's level	14	28	32	12	8	7	58
2017	Bachelor's degree	6	44	31	7	5	7	575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	48	30	6	6	5	348
2014	Secondary or high school graduation certificate or equivalent or less	23	25	25	7	9999	21	152
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	30	32	9	9999	13	243
2014	University certificate or diploma below the bachelor's level	13	24	33	6	9999	24	64
2014	Bachelor's degree	7	37	35	8	9999	12	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	42	28	9	9999	14	371
2011	Secondary or high school graduation certificate or equivalent or less	28	21	30	9	9999	13	143
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	34	4	9999	10	226
2011	University certificate or diploma below the bachelor's level	19	32	34	10	9999	6	53
2011	Bachelor's degree	11	40	35	7	9999	7	462
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	41	38	7	9999	6	245

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	957
2017	University certificate or diploma below the bachelor's level	19	81	219
2017	Bachelor's degree	15	85	1878
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	993
2014	Secondary or high school graduation certificate or equivalent or less	14	86	614
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	1077
2014	University certificate or diploma below the bachelor's level	18	82	246
2014	Bachelor's degree	13	87	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	1044

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	142
2017	University certificate or diploma below the bachelor's level	70	40
2017	Bachelor's degree	47	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	149
2014	Secondary or high school graduation certificate or equivalent or less	43	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	170
2014	University certificate or diploma below the bachelor's level	42	45
2014	Bachelor's degree	50	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	153

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	142
2017	University certificate or diploma below the bachelor's level	63	40
2017	Bachelor's degree	63	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	149
2014	Secondary or high school graduation certificate or equivalent or less	68	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	170
2014	University certificate or diploma below the bachelor's level	63	45
2014	Bachelor's degree	56	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	153

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	142
2017	Bachelor's degree	10	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	149
2014	Bachelor's degree	7	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	153

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	142
2017	University certificate or diploma below the bachelor's level	40
2017	Bachelor's degree	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	149
2014	Secondary or high school graduation certificate or equivalent or less	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	170
2014	University certificate or diploma below the bachelor's level	45
2014	Bachelor's degree	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	153

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	142
2017	Bachelor's degree	3	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	149
2014	Secondary or high school graduation certificate or equivalent or less	6	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	170
2014	Bachelor's degree	4	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	153

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	142
2017	University certificate or diploma below the bachelor's level	15	40
2017	Bachelor's degree	4	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	149
2014	Secondary or high school graduation certificate or equivalent or less	7	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	170
2014	Bachelor's degree	7	236
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	153

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	142
2017	Bachelor's degree	4	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	149
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	170
2014	Bachelor's degree	3	236

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	142
2017	University certificate or diploma below the bachelor's level	39	41
2017	Bachelor's degree	36	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	149
2014	Secondary or high school graduation certificate or equivalent or less	28	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	170
2014	University certificate or diploma below the bachelor's level	35	45
2014	Bachelor's degree	38	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	153

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	142
2017	University certificate or diploma below the bachelor's level	27	41
2017	Bachelor's degree	39	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	149
2014	Secondary or high school graduation certificate or equivalent or less	48	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	170
2014	University certificate or diploma below the bachelor's level	46	45
2014	Bachelor's degree	36	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	153

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	142
2017	University certificate or diploma below the bachelor's level	49	41
2017	Bachelor's degree	47	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	149
2014	Secondary or high school graduation certificate or equivalent or less	45	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	170
2014	University certificate or diploma below the bachelor's level	54	45
2014	Bachelor's degree	34	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	153

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	142
2017	University certificate or diploma below the bachelor's level	44	41
2017	Bachelor's degree	42	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	149
2014	Secondary or high school graduation certificate or equivalent or less	39	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	170
2014	University certificate or diploma below the bachelor's level	57	45
2014	Bachelor's degree	40	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	153

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	142
2017	University certificate or diploma below the bachelor's level	32	41
2017	Bachelor's degree	25	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	149
2014	Secondary or high school graduation certificate or equivalent or less	32	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	170
2014	University certificate or diploma below the bachelor's level	24	45
2014	Bachelor's degree	25	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	153

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	142
2017	University certificate or diploma below the bachelor's level	56	41
2017	Bachelor's degree	53	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	149
2014	Secondary or high school graduation certificate or equivalent or less	43	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	170
2014	University certificate or diploma below the bachelor's level	60	45
2014	Bachelor's degree	47	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	153

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	142
2017	University certificate or diploma below the bachelor's level	51	41
2017	Bachelor's degree	26	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	149
2014	Secondary or high school graduation certificate or equivalent or less	30	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	170
2014	University certificate or diploma below the bachelor's level	37	45
2014	Bachelor's degree	39	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	153

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	142
2017	University certificate or diploma below the bachelor's level	0	41
2017	Bachelor's degree	0	280
2014	Secondary or high school graduation certificate or equivalent or less	0	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	170

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	142
2017	Bachelor's degree	10	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	149
2014	Secondary or high school graduation certificate or equivalent or less	5	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	170
2014	University certificate or diploma below the bachelor's level	17	45
2014	Bachelor's degree	6	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	153

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	University certificate or diploma below the bachelor's level	12	41
2017	Bachelor's degree	8	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	149
2014	Secondary or high school graduation certificate or equivalent or less	8	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	170
2014	University certificate or diploma below the bachelor's level	12	45
2014	Bachelor's degree	11	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	153

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	142
2017	University certificate or diploma below the bachelor's level	44	41
2017	Bachelor's degree	45	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	149
2014	Secondary or high school graduation certificate or equivalent or less	57	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	170
2014	University certificate or diploma below the bachelor's level	48	45
2014	Bachelor's degree	45	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	153

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	142
2017	University certificate or diploma below the bachelor's level	22	41
2017	Bachelor's degree	23	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	149
2014	Secondary or high school graduation certificate or equivalent or less	23	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	170
2014	University certificate or diploma below the bachelor's level	26	45
2014	Bachelor's degree	25	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	153

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	142
2017	University certificate or diploma below the bachelor's level	12	41
2017	Bachelor's degree	15	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	149
2014	Secondary or high school graduation certificate or equivalent or less	12	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	170
2014	University certificate or diploma below the bachelor's level	15	45
2014	Bachelor's degree	9	235
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	153

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	142
2017	University certificate or diploma below the bachelor's level	53	41
2017	Bachelor's degree	53	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	149
2014	Secondary or high school graduation certificate or equivalent or less	40	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	171
2014	University certificate or diploma below the bachelor's level	50	45
2014	Bachelor's degree	55	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	153

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	142
2017	University certificate or diploma below the bachelor's level	24	41
2017	Bachelor's degree	26	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	149
2014	Secondary or high school graduation certificate or equivalent or less	17	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	171
2014	University certificate or diploma below the bachelor's level	22	45
2014	Bachelor's degree	29	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	153

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	142
2017	Bachelor's degree	5	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	149
2014	Secondary or high school graduation certificate or equivalent or less	7	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	171
2014	University certificate or diploma below the bachelor's level	12	45
2014	Bachelor's degree	8	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	153

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	142
2017	University certificate or diploma below the bachelor's level	22	41
2017	Bachelor's degree	12	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	149
2014	Secondary or high school graduation certificate or equivalent or less	31	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	171
2014	University certificate or diploma below the bachelor's level	19	45
2014	Bachelor's degree	14	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	153

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	142
2017	Bachelor's degree	11	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	149
2014	Secondary or high school graduation certificate or equivalent or less	8	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	171
2014	University certificate or diploma below the bachelor's level	14	45
2014	Bachelor's degree	8	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	153

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	142
2017	Bachelor's degree	3	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	149
2014	Secondary or high school graduation certificate or equivalent or less	14	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	171
2014	Bachelor's degree	5	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	153

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	University certificate or diploma below the bachelor's level	24	41
2017	Bachelor's degree	12	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	149
2014	Secondary or high school graduation certificate or equivalent or less	11	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	171
2014	University certificate or diploma below the bachelor's level	17	45
2014	Bachelor's degree	14	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	153

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	142
2017	Bachelor's degree	9	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	149
2014	Secondary or high school graduation certificate or equivalent or less	7	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	171
2014	University certificate or diploma below the bachelor's level	13	45
2014	Bachelor's degree	10	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	153

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	142
2017	University certificate or diploma below the bachelor's level	20	41
2017	Bachelor's degree	30	280
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	149
2014	Secondary or high school graduation certificate or equivalent or less	31	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	171
2014	University certificate or diploma below the bachelor's level	23	45
2014	Bachelor's degree	23	233
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	153

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	132
2017	Bachelor's degree	14	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	142
2014	Secondary or high school graduation certificate or equivalent or less	13	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	158
2014	University certificate or diploma below the bachelor's level	16	42
2014	Bachelor's degree	12	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	146

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	132
2017	University certificate or diploma below the bachelor's level	24	38
2017	Bachelor's degree	20	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	142
2014	Secondary or high school graduation certificate or equivalent or less	16	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	158
2014	University certificate or diploma below the bachelor's level	11	42
2014	Bachelor's degree	25	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	146

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	132
2017	Bachelor's degree	11	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	158
2014	University certificate or diploma below the bachelor's level	13	42
2014	Bachelor's degree	14	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	146

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	132
2017	Bachelor's degree	8	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	158
2014	University certificate or diploma below the bachelor's level	13	42
2014	Bachelor's degree	8	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	146

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	132
2017	University certificate or diploma below the bachelor's level	16	38
2017	Bachelor's degree	11	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	9	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	158
2014	University certificate or diploma below the bachelor's level	14	42
2014	Bachelor's degree	12	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	146

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	132
2017	Bachelor's degree	16	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	142
2014	Secondary or high school graduation certificate or equivalent or less	11	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	158
2014	University certificate or diploma below the bachelor's level	24	42
2014	Bachelor's degree	12	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	146

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	132
2017	Bachelor's degree	21	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	142
2014	Secondary or high school graduation certificate or equivalent or less	11	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	158
2014	University certificate or diploma below the bachelor's level	14	42
2014	Bachelor's degree	14	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	146

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	132
2017	Bachelor's degree	15	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	142
2014	Secondary or high school graduation certificate or equivalent or less	8	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	158
2014	Bachelor's degree	9	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	146

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	132
2017	University certificate or diploma below the bachelor's level	16	38
2017	Bachelor's degree	13	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	142
2014	Secondary or high school graduation certificate or equivalent or less	9	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	158
2014	Bachelor's degree	12	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	146

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	132
2017	University certificate or diploma below the bachelor's level	16	38
2017	Bachelor's degree	29	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	142
2014	Secondary or high school graduation certificate or equivalent or less	28	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	158
2014	University certificate or diploma below the bachelor's level	19	42
2014	Bachelor's degree	22	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	146

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	132
2017	University certificate or diploma below the bachelor's level	13	38
2017	Bachelor's degree	8	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	8	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	158
2014	Bachelor's degree	8	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	146

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	132
2017	University certificate or diploma below the bachelor's level	37	38
2017	Bachelor's degree	46	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	142
2014	Secondary or high school graduation certificate or equivalent or less	40	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	158
2014	University certificate or diploma below the bachelor's level	48	42
2014	Bachelor's degree	43	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	146

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	38
2014	Secondary or high school graduation certificate or equivalent or less	0	75

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	132
2017	University certificate or diploma below the bachelor's level	53	38
2017	Bachelor's degree	52	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	142
2014	Secondary or high school graduation certificate or equivalent or less	49	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	158
2014	University certificate or diploma below the bachelor's level	47	42
2014	Bachelor's degree	47	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	146

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	38
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	142

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	72
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	132
2017	University certificate or diploma below the bachelor's level	13	38
2017	Bachelor's degree	11	272
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	142
2014	Secondary or high school graduation certificate or equivalent or less	13	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	158
2014	University certificate or diploma below the bachelor's level	14	42
2014	Bachelor's degree	10	221
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	146

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	93	7	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	92	8	142
2017	University certificate or diploma below the bachelor's level	90	10	41
2017	Bachelor's degree	92	8	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94	6	149

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	17	20	4	4	23	7	59	12	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	17	6	5	23	9	59	16	957
2017	University certificate or diploma below the bachelor's level	15	16	24	8	5	24	8	46	18	217
2017	Bachelor's degree	18	18	18	6	5	26	11	56	16	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	16	18	4	5	32	10	53	16	993
2014	Secondary or high school graduation certificate or equivalent or less	22	19	18	4	5	25	8	60	14	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	14	18	6	5	24	9	56	17	1078
2014	University certificate or diploma below the bachelor's level	22	19	15	6	6	24	7	60	17	246
2014	Bachelor's degree	18	16	17	6	4	29	10	56	17	1799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	15	19	6	6	30	9	49	19	1045

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	28	18	3	3	12	2	72	7	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	26	16	5	4	11	2	71	10	956
2017	University certificate or diploma below the bachelor's level	28	26	24	5	4	11	1	62	10	218
2017	Bachelor's degree	31	29	17	5	4	12	2	69	11	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	19	5	3	14	3	68	9	994
2014	Secondary or high school graduation certificate or equivalent or less	38	23	16	4	4	13	1	72	10	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	25	17	6	4	13	1	69	11	1078
2014	University certificate or diploma below the bachelor's level	35	26	14	6	4	15	0	72	12	245
2014	Bachelor's degree	30	27	18	4	3	16	2	69	9	1798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	28	19	6	4	16	2	64	12	1047
2011	Secondary or high school graduation certificate or equivalent or less	37	34	13	6	5	5	1	74	12	504
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	10	7	3	8	0	78	11	864
2011	University certificate or diploma below the bachelor's level	36	36	13	8	4	2	0	75	12	206
2011	Bachelor's degree	36	34	16	4	3	7	0	75	8	1310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	16	6	4	10	0	71	11	660

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	44	10	7	3	2	6	79	10	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	11	7	3	2	4	77	11	959
2017	University certificate or diploma below the bachelor's level	31	43	10	7	5	2	2	77	12	218
2017	Bachelor's degree	25	46	9	9	4	2	5	77	13	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	45	10	8	3	4	9	75	13	991
2014	Secondary or high school graduation certificate or equivalent or less	27	47	10	4	2	3	6	81	7	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	48	11	5	3	3	4	80	8	1077
2014	University certificate or diploma below the bachelor's level	28	46	13	3	1	3	6	81	5	246
2014	Bachelor's degree	25	46	10	6	4	3	6	78	11	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	46	9	7	3	3	11	78	12	1046
2011	Secondary or high school graduation certificate or equivalent or less	32	47	9	6	2	1	2	83	8	505
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	52	11	5	2	1	1	82	7	863
2011	University certificate or diploma below the bachelor's level	36	46	9	5	1	1	1	83	7	206
2011	Bachelor's degree	25	47	11	9	3	1	4	77	12	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	51	8	8	2	1	7	80	11	660
2008	Secondary or high school graduation certificate or equivalent or less	31	47	10	6	3	1	2	80	9	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	49	11	9	3	1	2	77	12	744
2008	University certificate or diploma below the bachelor's level	27	54	10	3	1	1	4	85	4	206
2008	Bachelor's degree	26	45	8	9	5	1	6	76	15	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	46	9	10	3	1	9	75	15	507

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	25	18	9	5	20	10	55	19	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	21	9	6	17	9	52	20	956
2017	University certificate or diploma below the bachelor's level	16	21	19	8	10	20	6	50	24	217
2017	Bachelor's degree	12	20	21	8	6	25	8	47	22	1865
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	18	7	5	30	10	49	20	993
2014	Secondary or high school graduation certificate or equivalent or less	15	23	21	6	4	19	11	55	15	616
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	22	7	5	20	9	52	17	1077
2014	University certificate or diploma below the bachelor's level	11	25	21	7	6	18	12	52	18	246
2014	Bachelor's degree	10	20	21	8	5	24	12	47	21	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	17	8	5	28	15	48	22	1046
2011	Secondary or high school graduation certificate or equivalent or less	15	25	24	10	8	14	5	49	22	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	22	9	7	17	3	53	20	862
2011	University certificate or diploma below the bachelor's level	17	25	22	11	6	13	6	52	22	206
2011	Bachelor's degree	10	22	23	9	6	23	7	46	22	1311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	19	12	4	29	7	46	25	659

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	28	10	2	2	9	7	85	4	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	28	11	2	1	8	4	84	4	958
2017	University certificate or diploma below the bachelor's level	41	33	9	3	2	10	2	84	6	217
2017	Bachelor's degree	44	28	10	3	1	10	5	84	5	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	29	10	2	2	11	9	83	5	994
2014	Secondary or high school graduation certificate or equivalent or less	44	26	11	3	2	8	6	82	6	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	29	9	2	1	10	4	85	4	1076
2014	University certificate or diploma below the bachelor's level	38	30	10	4	3	8	7	80	8	246
2014	Bachelor's degree	37	30	10	2	1	13	7	83	4	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	10	2	1	13	12	82	5	1047
2011	Secondary or high school graduation certificate or equivalent or less	43	29	12	4	2	7	3	80	6	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	13	2	1	6	1	82	4	863
2011	University certificate or diploma below the bachelor's level	43	32	11	3	2	9	0	82	6	206
2011	Bachelor's degree	42	30	9	3	1	10	4	84	5	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	30	11	4	1	11	8	80	7	660
2008	Secondary or high school graduation certificate or equivalent or less	38	34	13	4	3	6	2	78	7	516
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	12	4	3	8	2	80	7	742
2008	University certificate or diploma below the bachelor's level	36	38	9	5	2	6	4	82	8	206
2008	Bachelor's degree	35	33	10	3	1	12	6	83	5	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32	11	3	2	12	9	80	6	507

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	29	12	3	2	12	6	80	6	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	28	12	5	3	11	4	77	9	955
2017	University certificate or diploma below the bachelor's level	34	33	11	3	2	15	2	80	6	215
2017	Bachelor's degree	35	30	13	3	2	12	4	79	6	1870
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	13	3	2	14	8	77	6	994
2014	Secondary or high school graduation certificate or equivalent or less	36	24	15	4	2	13	6	74	7	613
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	12	4	2	12	4	79	7	1075
2014	University certificate or diploma below the bachelor's level	27	30	17	4	1	13	7	72	7	246
2014	Bachelor's degree	30	29	13	3	1	16	7	77	6	1795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	27	12	4	2	17	11	75	8	1047
2011	Secondary or high school graduation certificate or equivalent or less	35	28	15	6	4	8	3	71	12	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	16	5	3	10	1	74	9	862
2011	University certificate or diploma below the bachelor's level	37	28	13	5	3	12	1	75	10	206
2011	Bachelor's degree	33	30	14	4	2	12	4	76	7	1312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	15	4	2	14	8	74	7	660
2008	Secondary or high school graduation certificate or equivalent or less	32	31	14	8	6	6	2	69	15	515
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	16	7	6	8	2	67	15	744
2008	University certificate or diploma below the bachelor's level	30	34	14	7	7	6	3	70	15	207
2008	Bachelor's degree	29	31	13	7	3	10	6	72	12	1049
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	13	7	3	9	9	73	11	505

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	959
2017	University certificate or diploma below the bachelor's level	12	88	218
2017	Bachelor's degree	7	93	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	995
2014	Secondary or high school graduation certificate or equivalent or less	8	92	614
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	1075
2014	University certificate or diploma below the bachelor's level	7	93	246
2014	Bachelor's degree	6	94	1790
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	1045

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	63
2017	University certificate or diploma below the bachelor's level	45	25
2017	Bachelor's degree	32	139
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	75
2014	Secondary or high school graduation certificate or equivalent or less	45	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	80
2014	Bachelor's degree	37	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	79

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	63
2017	University certificate or diploma below the bachelor's level	84	25
2017	Bachelor's degree	81	139
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	75
2014	Secondary or high school graduation certificate or equivalent or less	65	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	87	80
2014	University certificate or diploma below the bachelor's level	94	17
2014	Bachelor's degree	73	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	79

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	6	139
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	80
2014	University certificate or diploma below the bachelor's level	0	17
2014	Bachelor's degree	5	114

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63
2017	University certificate or diploma below the bachelor's level	25
2017	Bachelor's degree	139
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80
2014	University certificate or diploma below the bachelor's level	17
2014	Bachelor's degree	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	139
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	75
2014	Bachelor's degree	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	79

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	25
2014	University certificate or diploma below the bachelor's level	0	17
2014	Bachelor's degree	7	114

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	63
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	11	139
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	80
2014	University certificate or diploma below the bachelor's level	0	17
2014	Bachelor's degree	8	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	79

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	63
2017	University certificate or diploma below the bachelor's level	41	25
2017	Bachelor's degree	24	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	74
2014	Secondary or high school graduation certificate or equivalent or less	13	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	80
2014	Bachelor's degree	28	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	80

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	63
2017	University certificate or diploma below the bachelor's level	33	25
2017	Bachelor's degree	17	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	80
2014	Bachelor's degree	25	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	80

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	63
2017	University certificate or diploma below the bachelor's level	24	25
2017	Bachelor's degree	19	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	74
2014	Secondary or high school graduation certificate or equivalent or less	13	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	80
2014	Bachelor's degree	22	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	80

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	63
2017	University certificate or diploma below the bachelor's level	20	25
2017	Bachelor's degree	6	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	74
2014	Bachelor's degree	5	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	63
2017	University certificate or diploma below the bachelor's level	24	25
2017	Bachelor's degree	27	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	74
2014	Secondary or high school graduation certificate or equivalent or less	24	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	80
2014	Bachelor's degree	26	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	80

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	63
2017	Bachelor's degree	26	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	74
2014	Secondary or high school graduation certificate or equivalent or less	20	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	80
2014	Bachelor's degree	25	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	80

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	80
2014	Bachelor's degree	4	115

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	74

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	63
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	12	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	80
2014	Bachelor's degree	6	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	63
2017	University certificate or diploma below the bachelor's level	20	25
2017	Bachelor's degree	24	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	74
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	80
2014	Bachelor's degree	16	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	80

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63
2017	University certificate or diploma below the bachelor's level	25
2017	Bachelor's degree	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	63
2017	Bachelor's degree	10	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	74
2014	Secondary or high school graduation certificate or equivalent or less	27	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	80
2014	Bachelor's degree	14	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	80

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63
2017	University certificate or diploma below the bachelor's level	25
2017	Bachelor's degree	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74
2014	Secondary or high school graduation certificate or equivalent or less	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80
2014	University certificate or diploma below the bachelor's level	17
2014	Bachelor's degree	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	30
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	63
2017	Bachelor's degree	17	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	74
2014	Secondary or high school graduation certificate or equivalent or less	35	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	80
2014	Bachelor's degree	19	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	80

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	63
2017	University certificate or diploma below the bachelor's level	20	25
2017	Bachelor's degree	28	138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	75
2014	Secondary or high school graduation certificate or equivalent or less	34	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	80
2014	Bachelor's degree	28	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	80

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	63
2017	Bachelor's degree	9	138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	75
2014	Secondary or high school graduation certificate or equivalent or less	13	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	80
2014	Bachelor's degree	12	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	80

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	63
2017	Bachelor's degree	5	138
2014	Bachelor's degree	5	114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	63
2017	Bachelor's degree	12	138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	75
2014	Secondary or high school graduation certificate or equivalent or less	29	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	80
2014	Bachelor's degree	12	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	80

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	63
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	4	138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	80
2014	University certificate or diploma below the bachelor's level	0	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	80

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	80
2014	Bachelor's degree	6	114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	138
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	80
2014	Bachelor's degree	13	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	7	138
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	80
2014	Bachelor's degree	4	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	80

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	63
2017	University certificate or diploma below the bachelor's level	64	25
2017	Bachelor's degree	57	138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	75
2014	Secondary or high school graduation certificate or equivalent or less	33	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	80
2014	University certificate or diploma below the bachelor's level	40	17
2014	Bachelor's degree	45	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	80

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	5	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	71
2014	Secondary or high school graduation certificate or equivalent or less	12	41
2014	University certificate or diploma below the bachelor's level	0	14
2014	Bachelor's degree	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	78

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	58
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	15	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	71
2014	Secondary or high school graduation certificate or equivalent or less	12	41
2014	Bachelor's degree	15	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	78

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	71
2014	University certificate or diploma below the bachelor's level	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58
2017	University certificate or diploma below the bachelor's level	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70
2014	University certificate or diploma below the bachelor's level	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	58
2017	Bachelor's degree	4	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	71
2014	Secondary or high school graduation certificate or equivalent or less	0	41
2014	Bachelor's degree	5	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	78

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	58
2017	Bachelor's degree	18	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	71
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	70
2014	University certificate or diploma below the bachelor's level	0	14
2014	Bachelor's degree	13	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	78

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	58
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	16	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	71
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	70
2014	Bachelor's degree	6	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	78

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	71
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	70
2014	Bachelor's degree	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	78

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	58
2017	University certificate or diploma below the bachelor's level	20	24
2017	Bachelor's degree	21	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	71
2014	Secondary or high school graduation certificate or equivalent or less	15	41
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	70
2014	Bachelor's degree	20	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	78

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	71
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	70
2014	University certificate or diploma below the bachelor's level	0	14
2014	Bachelor's degree	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	78

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	58
2017	University certificate or diploma below the bachelor's level	46	24
2017	Bachelor's degree	47	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	71
2014	Secondary or high school graduation certificate or equivalent or less	33	41
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	70
2014	University certificate or diploma below the bachelor's level	45	14
2014	Bachelor's degree	51	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	78

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71
2014	University certificate or diploma below the bachelor's level	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	58
2017	University certificate or diploma below the bachelor's level	59	24
2017	Bachelor's degree	68	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	71
2014	Secondary or high school graduation certificate or equivalent or less	59	41
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	70
2014	University certificate or diploma below the bachelor's level	50	14
2014	Bachelor's degree	58	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	78

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	58
2017	University certificate or diploma below the bachelor's level	25	24
2017	Bachelor's degree	12	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	71
2014	Secondary or high school graduation certificate or equivalent or less	18	41
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	70
2014	Bachelor's degree	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	78

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	97	3	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	92	8	62
2017	University certificate or diploma below the bachelor's level	96	4	25
2017	Bachelor's degree	91	9	140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	91	9	74

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	18	18	2	2	28	7	66	6	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	17	20	2	3	26	8	62	8	959
2017	University certificate or diploma below the bachelor's level	19	19	19	2	4	29	8	61	9	217
2017	Bachelor's degree	19	17	17	3	2	32	9	62	9	1870
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	16	18	3	2	38	9	57	9	995
2014	Secondary or high school graduation certificate or equivalent or less	25	16	21	2	2	25	9	62	7	617
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	15	19	3	2	29	7	62	8	1073
2014	University certificate or diploma below the bachelor's level	24	16	17	3	3	30	6	62	11	244
2014	Bachelor's degree	19	16	16	3	2	34	10	63	8	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	12	19	3	2	39	9	54	10	1046

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28	16	1	2	10	2	77	4	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	26	17	3	2	13	2	75	5	954
2017	University certificate or diploma below the bachelor's level	29	32	18	2	3	14	2	73	6	216
2017	Bachelor's degree	34	29	15	3	3	14	2	75	7	1870
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	15	2	2	15	3	76	5	994
2014	Secondary or high school graduation certificate or equivalent or less	40	24	16	2	2	13	2	76	5	618
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	23	18	3	2	16	1	72	6	1073
2014	University certificate or diploma below the bachelor's level	36	24	16	3	2	17	2	73	6	245
2014	Bachelor's degree	33	28	16	2	2	17	2	75	5	1797
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	28	16	3	2	19	2	74	6	1045
2011	Secondary or high school graduation certificate or equivalent or less	43	32	12	4	2	5	1	80	7	506
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	11	3	2	6	0	83	6	866
2011	University certificate or diploma below the bachelor's level	47	30	10	4	2	6	0	82	7	206
2011	Bachelor's degree	42	35	12	3	2	7	0	82	5	1310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	10	3	2	10	0	83	5	659

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	19	21	16	26	1	2	34	44	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	19	20	18	25	0	2	36	44	957
2017	University certificate or diploma below the bachelor's level	15	18	14	16	36	0	1	33	53	218
2017	Bachelor's degree	12	19	21	20	27	0	1	31	48	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	21	16	23	0	1	38	40	992

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	28	25	11	6	1	58	17	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	25	13	7	1	54	20	959
2017	University certificate or diploma below the bachelor's level	17	29	25	18	9	1	47	28	217
2017	Bachelor's degree	16	27	30	16	10	1	43	26	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	28	20	12	1	40	32	994

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	29	18	11	3	1	3	65	15	562
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	19	11	8	1	3	60	20	955
2017	University certificate or diploma below the bachelor's level	21	32	20	14	9	0	4	55	24	217
2017	Bachelor's degree	23	29	25	12	8	0	2	54	20	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	23	17	9	1	2	50	27	992

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	30	21	10	9	1	2	59	19	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	25	20	12	11	1	3	55	25	954
2017	University certificate or diploma below the bachelor's level	22	22	25	13	13	1	3	46	28	217
2017	Bachelor's degree	21	24	25	15	11	1	2	47	28	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	23	20	11	1	2	45	32	994

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	18	9	2	2	0	10	86	4	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	22	9	5	1	1	9	82	7	956
2017	University certificate or diploma below the bachelor's level	43	24	13	6	6	0	7	73	13	217
2017	Bachelor's degree	45	26	14	4	2	1	7	77	8	1874
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	25	18	10	5	1	5	65	15	994

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	24	19	8	7	2	65	16	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	29	17	10	9	1	64	19	954
2017	University certificate or diploma below the bachelor's level	29	27	23	10	11	1	56	21	218
2017	Bachelor's degree	28	32	22	11	6	1	60	17	1866
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	25	12	10	2	52	22	992

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	30	16	5	3	1	3	74	9	560
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	16	9	5	1	2	69	14	952
2017	University certificate or diploma below the bachelor's level	35	25	20	10	7	1	2	62	17	219
2017	Bachelor's degree	29	34	19	10	5	0	2	65	16	1868
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	23	12	5	1	2	59	17	992

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	19	10	4	1	2	66	15	561
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	22	11	7	0	2	60	18	952
2017	University certificate or diploma below the bachelor's level	24	26	25	15	7	0	3	52	22	219
2017	Bachelor's degree	23	29	25	14	6	1	2	53	21	1867
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	25	15	7	0	2	52	23	990

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	28	17	7	3	1	2	71	11	560
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	17	8	7	0	2	66	16	954
2017	University certificate or diploma below the bachelor's level	34	26	17	12	8	1	1	61	21	219
2017	Bachelor's degree	30	28	22	12	6	1	2	59	18	1868
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	22	11	7	0	2	60	18	991

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	16	11	6	1	2	67	17	557
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	30	19	11	7	0	2	62	18	952
2017	University certificate or diploma below the bachelor's level	31	25	22	12	8	0	1	57	21	218
2017	Bachelor's degree	27	32	21	11	6	0	2	61	17	1862
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	22	11	6	0	2	60	17	990

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	20	9	2	3	2	86	5	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	23	11	4	2	3	83	6	955
2017	University certificate or diploma below the bachelor's level	57	19	12	4	6	3	78	10	219
2017	Bachelor's degree	51	25	13	5	3	2	79	8	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25	15	6	3	2	75	10	990

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	10	4	2	3	1	3	91	5	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	11	5	3	2	1	4	89	6	955
2017	University certificate or diploma below the bachelor's level	65	14	4	6	5	1	4	83	12	219
2017	Bachelor's degree	73	12	5	3	2	1	4	89	6	1875
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	11	6	3	4	1	4	86	7	993

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	20	8	3	2	2	86	5	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	21	8	2	2	3	88	4	957
2017	University certificate or diploma below the bachelor's level	56	24	8	6	3	3	82	9	219
2017	Bachelor's degree	59	26	8	3	2	2	87	5	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	27	7	4	2	3	86	6	991

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	14	6	5	4	2	85	9	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	16	8	4	3	3	84	8	954
2017	University certificate or diploma below the bachelor's level	61	15	11	4	6	3	78	10	219
2017	Bachelor's degree	61	20	8	5	4	2	83	9	1869
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	8	6	4	3	82	10	990

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	8	4	1	0	0	23	93	2	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	9	3	2	1	0	25	93	3	956
2017	University certificate or diploma below the bachelor's level	63	12	3	1	2	1	18	92	4	219
2017	Bachelor's degree	57	12	5	2	1	0	24	90	4	1872
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	16	7	3	1	0	20	87	5	990

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	10	3	1	1	1	9	95	2	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	13	4	2	1	0	10	93	3	950
2017	University certificate or diploma below the bachelor's level	75	15	3	2	1	0	4	94	4	217
2017	Bachelor's degree	68	15	6	2	1	1	7	91	3	1867
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	19	6	2	1	0	7	91	3	987

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	18	11	7	5	0	4	76	13	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	16	9	8	11	1	3	71	20	957
2017	University certificate or diploma below the bachelor's level	57	16	8	7	9	0	3	75	17	218
2017	Bachelor's degree	55	15	9	8	9	0	4	73	17	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	11	6	5	10	0	5	79	15	993

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	25	11	5	3	3	79	9	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	24	14	5	3	3	77	8	952
2017	University certificate or diploma below the bachelor's level	50	29	12	5	2	3	81	7	218
2017	Bachelor's degree	51	27	13	4	2	3	81	6	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	27	12	3	2	3	82	5	989

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	31	33	11	5	0	0	50	16	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	34	12	6	0	0	47	19	958
2017	University certificate or diploma below the bachelor's level	15	24	41	13	5	0	1	40	19	219
2017	Bachelor's degree	11	30	40	13	5	1	0	41	18	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	41	15	5	0	0	39	20	995

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	17	37	23	13	0	0	36	26	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	41	23	11	0	1	35	24	954
2017	University certificate or diploma below the bachelor's level	9	18	43	17	13	1	0	30	27	219
2017	Bachelor's degree	7	18	40	23	10	0	1	34	25	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	22	40	21	9	1	1	31	29	994

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	33	18	11	7	7	1	61	19	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	21	9	8	7	1	59	19	960
2017	University certificate or diploma below the bachelor's level	13	31	22	16	11	7	0	48	29	219
2017	Bachelor's degree	16	37	20	13	7	6	0	56	22	1876
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	41	17	13	7	8	1	61	21	995

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	37	17	11	8	4	1	62	20	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	19	14	9	2	0	58	23	960
2017	University certificate or diploma below the bachelor's level	15	36	24	12	10	3	0	53	23	217
2017	Bachelor's degree	17	38	18	15	8	3	0	57	24	1878
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	42	17	12	8	3	0	62	20	996

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	81	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	957
2017	University certificate or diploma below the bachelor's level	20	80	218
2017	Bachelor's degree	15	85	1873
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	996
2014	Secondary or high school graduation certificate or equivalent or less	14	86	614
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	1072
2014	University certificate or diploma below the bachelor's level	13	87	245
2014	Bachelor's degree	12	88	1796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	1043

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	18	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	25	199
2017	University certificate or diploma below the bachelor's level	76	24	45
2017	Bachelor's degree	79	21	278
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	25	157
2014	Secondary or high school graduation certificate or equivalent or less	72	28	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	24	185
2014	University certificate or diploma below the bachelor's level	76	24	32
2014	Bachelor's degree	77	23	213
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	15	155

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	35	5	7	2	0	1	86	9	91
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	6	12	5	0	1	77	17	153
2017	University certificate or diploma below the bachelor's level	38	41	6	12	3	0	0	79	15	34
2017	Bachelor's degree	51	33	5	6	3	0	1	85	9	221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	1	9	3	0	2	87	12	119
2014	Secondary or high school graduation certificate or equivalent or less	54	33	8	2	0	0	3	90	2	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	32	2	4	1	1	1	93	4	141
2014	University certificate or diploma below the bachelor's level	20	49	22	0	9	0	0	69	9	24
2014	Bachelor's degree	52	34	4	6	4	0	0	86	10	164
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	30	6	5	2	1	0	86	7	132

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	21	23	13	16	1	1	25	75	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	22	21	14	16	2	1	25	75	960
2017	University certificate or diploma below the bachelor's level	19	24	18	13	23	1	1	19	81	219
2017	Bachelor's degree	15	21	24	16	20	3	1	16	84	1877
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	24	14	16	3	1	20	80	994

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	693
2017	University certificate or diploma below the bachelor's level	31	169
2017	Bachelor's degree	28	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	770

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	693
2017	University certificate or diploma below the bachelor's level	41	169
2017	Bachelor's degree	40	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	770

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	693
2017	University certificate or diploma below the bachelor's level	25	169
2017	Bachelor's degree	29	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	770

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	693
2017	University certificate or diploma below the bachelor's level	56	169
2017	Bachelor's degree	57	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	770

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	693
2017	University certificate or diploma below the bachelor's level	9	169
2017	Bachelor's degree	7	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	770

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	408
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	693
2017	University certificate or diploma below the bachelor's level	35	169
2017	Bachelor's degree	39	1521
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	770

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	47	16	12	6	15	400
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	48	18	10	5	15	677
2017	University certificate or diploma below the bachelor's level	4	45	19	10	5	17	168
2017	Bachelor's degree	5	45	20	11	5	14	1494
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	44	21	13	5	15	754

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	20	17	17	24	3	7	36	45	412
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	20	18	23	2	8	32	46	703
2017	University certificate or diploma below the bachelor's level	11	16	11	18	32	1	11	31	57	172
2017	Bachelor's degree	9	22	14	20	27	1	7	33	51	1526
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	16	20	25	2	10	30	52	772

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	9	12	15	51	2	7	15	73	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	7	12	18	51	2	6	12	75	703
2017	University certificate or diploma below the bachelor's level	5	10	7	19	48	4	7	17	75	171
2017	Bachelor's degree	3	8	10	15	56	2	6	11	78	1526
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	9	9	19	53	2	5	13	78	771

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me