2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	46	5	8	3	83	12	1571
2017	Female gender	38	46	4	9	3	84	12	3005
2017	Gender diverse	0	71	7	7	14	71	21	14
2014	Male gender	37	47	4	8	3	84	11	1518
2014	Female gender	41	44	3	9	3	85	12	3255
2011	Male gender	38	46	5	7	3	84	11	1068
2011	Female gender	45	43	3	7	2	88	9	2250
2008	Male gender	34	48	5	9	3	82	12	934
2008	Female gender	38	47	4	8	2	85	10	2052

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	70	21	3	3	2	1	0	92	5	1566
2017	Female gender	73	20	3	3	1	0	1	93	4	3003
2017	Gender diverse	51	20	7	15	7	0	0	71	22	14
2014	Male gender	71	22	3	3	1	0	0	93	4	1516
2014	Female gender	75	19	2	2	1	0	1	95	3	3254
2011	Male gender	71	20	4	2	1	1	1	93	3	1066
2011	Female gender	78	16	2	2	1	0	1	95	3	2248
2008	Male gender	68	22	4	4	2	1	1	90	6	934
2008	Female gender	75	18	2	3	1	0	1	95	4	2047

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	64	18	6	7	4	1	83	11	1570
2017	Female gender	68	18	4	6	3	1	86	10	3004
2017	Gender diverse	51	14	15	20	0	0	65	20	14
2014	Male gender	63	20	5	7	4	1	84	11	1518
2014	Female gender	67	19	4	6	3	1	86	10	3253
2011	Male gender	63	16	7	9	4	1	80	13	1067
2011	Female gender	70	15	4	7	3	1	86	9	2248
2008	Male gender	63	18	6	7	5	1	82	12	934
2008	Female gender	66	18	5	7	3	1	85	11	2049

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	36	8	10	5	77	14	1568
2017	Female gender	43	36	7	10	5	79	14	3002
2017	Gender diverse	21	50	0	14	15	71	29	14
2014	Male gender	48	33	7	8	4	81	12	1517
2014	Female gender	46	35	6	9	4	82	12	3255
2011	Male gender	44	34	10	8	4	79	12	1064
2011	Female gender	45	35	7	8	4	80	12	2249

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	39	13	11	6	0	69	18	1570
2017	Female gender	29	40	10	15	7	0	69	21	3007
2017	Gender diverse	14	13	15	37	21	0	27	58	14
2014	Male gender	30	38	11	13	7	0	68	21	1516
2014	Female gender	30	39	10	15	5	0	70	20	3254
2011	Male gender	28	40	14	11	6	1	69	17	1065
2011	Female gender	32	41	9	12	5	1	74	17	2250
2008	Male gender	22	41	16	12	8	1	64	21	935
2008	Female gender	25	43	11	13	6	1	69	19	2055

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	39	13	6	5	76	11	1566
2017	Female gender	41	38	11	7	2	80	9	3001
2017	Gender diverse	22	27	7	21	22	49	43	14
2014	Male gender	35	39	13	7	6	74	13	1518
2014	Female gender	40	38	11	7	4	78	10	3253
2011	Male gender	38	37	13	8	4	75	12	1068
2011	Female gender	43	35	10	7	5	78	11	2245
2008	Male gender	35	37	13	8	6	72	15	935
2008	Female gender	35	40	12	8	5	75	13	2053

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	37	9	6	5	79	11	1566
2017	Female gender	45	37	8	7	3	83	10	3001
2017	Gender diverse	36	34	0	14	15	71	29	14
2014	Male gender	39	38	9	8	6	77	13	1517
2014	Female gender	44	37	9	7	4	81	11	3254
2011	Male gender	36	43	10	6	4	80	10	1066
2011	Female gender	45	37	8	6	4	82	10	2251
2008	Male gender	35	43	10	7	6	78	12	934
2008	Female gender	40	41	8	7	4	81	11	2054

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	36	10	5	2	83	7	1562
2017	Female gender	46	38	7	7	2	84	9	2995
2017	Gender diverse	15	49	14	15	7	64	22	14
2014	Male gender	47	36	9	5	2	83	8	1517
2014	Female gender	45	37	8	7	2	82	9	3251

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	31	13	6	5	1	1	75	12	1566
2017	Female gender	43	32	10	8	6	0	0	76	14	3000
2017	Gender diverse	22	49	0	14	14	0	0	71	29	14
2014	Male gender	37	34	14	8	6	1	1	72	14	1516
2014	Female gender	40	34	12	8	5	0	1	75	13	3252
2011	Male gender	37	36	12	9	5	1	1	74	14	1067
2011	Female gender	41	35	11	8	4	0	1	77	13	2249

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	24	10	9	7	2	9	71	18	1566
2017	Female gender	38	24	11	10	8	2	7	69	20	2996
2017	Gender diverse	29	20	7	0	22	22	0	63	28	14
2014	Male gender	39	24	12	7	7	2	9	71	16	1517
2014	Female gender	40	23	10	9	7	2	10	71	18	3254
2011	Male gender	31	24	11	12	11	2	9	62	26	1066
2011	Female gender	33	22	10	11	13	2	9	61	27	2249
2008	Male gender	33	23	10	11	12	1	10	62	26	932
2008	Female gender	29	24	11	13	12	2	9	59	28	2055

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	44	10	6	5	79	10	1570
2017	Female gender	37	44	9	7	3	81	10	3001
2017	Gender diverse	7	64	0	21	7	71	29	14
2014	Male gender	31	42	13	8	6	73	14	1518
2014	Female gender	35	43	11	8	4	78	12	3252
2011	Male gender	34	40	11	8	7	74	15	1066
2011	Female gender	40	37	10	8	5	77	13	2249
2008	Male gender	32	42	11	8	6	74	14	928
2008	Female gender	37	40	11	8	5	77	13	2031

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	37	16	11	6	0	67	17	1568
2017	Female gender	29	37	14	12	7	0	66	20	3005
2017	Gender diverse	7	42	15	14	22	0	49	36	14
2014	Male gender	25	36	16	13	9	1	62	22	1517
2014	Female gender	27	36	15	13	8	0	63	21	3252
2011	Male gender	24	37	16	13	9	0	61	22	1068
2011	Female gender	25	37	14	15	9	0	63	24	2250

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	41	11	8	4	77	12	1566
2017	Female gender	37	42	9	8	3	79	12	3005
2017	Gender diverse	22	41	7	7	22	63	29	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	37	7	5	2	0	86	7	1566
2017	Female gender	49	38	7	4	2	0	87	6	3002
2017	Gender diverse	29	49	7	7	7	0	78	15	14
2014	Male gender	45	39	8	5	3	1	84	8	1517
2014	Female gender	47	38	9	4	2	0	85	6	3254
2011	Male gender	43	39	9	5	3	1	83	8	1067
2011	Female gender	46	39	7	6	2	1	85	8	2249
2008	Male gender	43	37	9	6	4	1	81	10	933
2008	Female gender	47	38	8	4	3	0	85	7	2052

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	38	14	8	6	71	15	1568
2017	Female gender	32	36	13	11	8	68	18	3004
2017	Gender diverse	15	34	22	14	14	49	28	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	32	10	2	2	86	4	1566
2017	Female gender	57	33	7	2	1	89	4	2996
2017	Gender diverse	47	29	16	8	0	76	8	13
2014	Male gender	56	30	9	3	2	86	5	1518
2014	Female gender	64	27	7	2	1	91	3	3254
2011	Male gender	54	32	9	3	1	86	5	1067
2011	Female gender	61	28	7	2	1	89	3	2250

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	38	14	9	6	0	0	72	14	1568
2017	Female gender	32	38	13	11	6	0	0	70	17	2989
2017	Gender diverse	15	45	8	16	15	0	0	61	31	13
2014	Male gender	26	41	14	11	7	0	1	68	18	1518
2014	Female gender	26	41	14	12	6	1	1	68	18	3252
2011	Male gender	30	41	13	8	7	0	0	72	15	1066
2011	Female gender	31	39	12	11	7	0	0	70	18	2247

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	36	15	8	5	0	71	14	1567
2017	Female gender	38	35	14	9	5	0	73	14	2995
2017	Gender diverse	31	14	31	8	16	0	45	24	13
2014	Male gender	32	35	15	10	8	1	67	17	1514
2014	Female gender	33	37	15	9	5	1	71	14	3254

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	39	14	6	4	0	0	75	10	1569
2017	Female gender	36	37	13	9	4	0	0	73	14	2993
2017	Gender diverse	23	37	16	23	0	0	0	61	23	13
2014	Male gender	33	39	13	9	5	0	0	72	14	1517
2014	Female gender	34	39	13	9	5	0	0	73	14	3253
2011	Male gender	37	39	13	6	3	0	1	77	10	1065
2011	Female gender	38	39	10	8	3	1	0	78	11	2244

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	40	12	5	3	80	8	1565
2017	Female gender	45	38	9	5	3	83	8	2990
2017	Gender diverse	16	37	23	15	8	53	23	13
2014	Male gender	38	39	12	7	4	78	11	1518
2014	Female gender	46	35	11	5	3	82	8	3252
2011	Male gender	39	40	10	6	5	80	11	1068
2011	Female gender	44	37	8	7	3	82	10	2249
2008	Male gender	37	43	9	7	4	80	11	935
2008	Female gender	41	40	10	5	3	81	9	2053

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	35	14	6	3	1	78	8	1572
2017	Female gender	39	36	15	6	3	1	76	9	3006
2017	Gender diverse	43	28	29	0	0	0	71	0	14
2014	Male gender	36	34	17	7	5	1	71	12	1516
2014	Female gender	38	33	17	7	5	1	71	12	3255
2011	Male gender	34	35	17	9	4	1	70	13	1068
2011	Female gender	34	34	18	8	5	1	69	13	2252
2008	Male gender	30	33	20	9	6	1	64	16	933
2008	Female gender	29	32	20	11	7	1	62	18	2051

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	24	34	17	10	1	3	28	36	1558
2017	Female gender	12	25	35	15	9	1	4	26	38	2988
2017	Gender diverse	7	29	21	27	15	0	0	42	37	14
2014	Male gender	11	28	35	15	7	2	3	23	41	1516
2014	Female gender	11	26	36	15	8	1	3	25	38	3244
2011	Male gender	11	30	31	17	7	1	3	25	43	1065
2011	Female gender	11	27	35	14	8	1	2	23	40	2243
2008	Male gender	14	28	34	15	7	1	2	22	43	933
2008	Female gender	11	27	36	17	6	1	2	23	40	2052

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	16	27	21	19	4	5	43	27	1551
2017	Female gender	9	17	27	22	16	3	6	41	29	2977
2017	Gender diverse	14	14	13	36	15	7	0	55	31	14
2014	Male gender	11	20	29	21	13	3	4	37	33	1511
2014	Female gender	11	18	29	21	14	3	4	38	31	3242
2011	Male gender	9	19	27	24	14	3	4	41	30	1063
2011	Female gender	9	16	30	25	14	2	4	41	27	2240
2008	Male gender	12	21	31	22	11	2	2	34	34	932
2008	Female gender	10	20	31	22	11	2	4	35	32	2041

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	19	28	18	13	3	7	35	34	1556
2017	Female gender	11	18	30	18	12	3	7	34	33	2982
2017	Gender diverse	7	20	36	29	0	0	7	32	30	14
2014	Male gender	14	21	28	18	10	4	5	32	38	1513
2014	Female gender	11	19	30	18	11	3	7	33	34	3237
2011	Male gender	14	21	28	18	10	3	6	31	39	1064
2011	Female gender	12	19	30	18	11	3	7	33	34	2233
2008	Male gender	17	23	30	15	9	3	4	26	42	934
2008	Female gender	13	21	31	19	8	2	6	29	37	2042

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	14	29	25	18	2	6	46	23	1551
2017	Female gender	8	17	31	21	16	1	6	40	27	2980
2017	Gender diverse	7	27	29	21	14	0	0	36	35	14
2014	Male gender	9	16	29	25	14	2	5	42	27	1510
2014	Female gender	10	16	31	22	14	1	5	39	28	3231
2011	Male gender	9	18	32	22	13	2	4	37	29	1064
2011	Female gender	10	20	33	20	12	1	4	33	32	2233
2008	Male gender	12	19	30	23	12	1	4	36	32	933
2008	Female gender	10	20	34	23	9	1	3	34	31	2043

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	19	26	20	17	3	5	40	32	1551
2017	Female gender	14	21	26	17	14	2	6	33	38	2986
2017	Gender diverse	14	22	15	34	7	7	0	45	40	14
2014	Male gender	15	21	27	18	13	2	4	33	38	1515
2014	Female gender	15	22	27	17	13	2	5	32	39	3240
2011	Male gender	16	26	27	15	11	1	4	27	44	1065
2011	Female gender	19	24	27	14	10	1	5	25	46	2242
2008	Male gender	22	24	24	17	10	1	2	28	48	934
2008	Female gender	20	27	25	14	8	1	4	24	49	2040

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	19	26	19	16	4	4	38	33	1559
2017	Female gender	13	21	28	18	11	3	7	32	37	2986
2017	Gender diverse	14	29	20	21	7	7	0	31	47	14
2014	Male gender	13	18	28	20	13	4	4	36	33	1514
2014	Female gender	14	20	25	20	13	4	5	36	37	3241
2011	Male gender	8	18	27	24	14	2	6	41	29	1064
2011	Female gender	13	19	28	19	13	3	5	35	34	2238
2008	Male gender	16	22	27	20	10	2	3	31	41	933
2008	Female gender	17	26	25	16	9	3	5	27	46	2048

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	18	33	18	13	3	4	34	31	1559
2017	Female gender	10	18	32	18	12	3	6	34	31	2980
2017	Gender diverse	15	13	22	36	7	0	7	47	30	14
2014	Male gender	12	22	32	17	11	3	4	30	36	1513
2014	Female gender	11	19	32	18	12	3	5	32	33	3239

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	17	5	5	3	0	2	86	8	1568
2017	Female gender	70	17	5	4	2	0	2	89	7	3008
2017	Gender diverse	73	6	0	14	7	0	0	78	22	14
2014	Male gender	71	15	5	4	3	1	2	88	7	1517
2014	Female gender	73	15	3	4	3	0	2	90	6	3255
2011	Male gender	67	14	7	5	4	0	2	83	10	1065
2011	Female gender	73	13	5	4	3	0	2	89	7	2248
2008	Male gender	61	15	5	5	7	0	6	82	13	935
2008	Female gender	69	12	4	5	4	0	6	86	9	2050

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	31	13	7	5	5	5	73	14	1570
2017	Female gender	29	31	16	9	7	5	4	66	17	3005
2017	Gender diverse	22	35	7	7	28	0	0	57	36	14
2014	Male gender	37	30	13	6	5	5	3	74	12	1518
2014	Female gender	34	31	14	8	5	4	4	70	15	3254

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	29	7	5	5	1	82	10	1570
2017	Female gender	47	29	9	9	6	1	77	15	3006
2017	Gender diverse	22	42	0	14	21	0	64	36	14
2014	Male gender	54	27	7	7	5	1	81	12	1518
2014	Female gender	49	30	8	7	5	1	80	13	3251

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	35	13	10	6	1	1	71	16	1569
2017	Female gender	33	34	12	13	7	2	0	69	20	3004
2017	Gender diverse	22	34	7	15	21	0	0	56	36	14
2014	Male gender	30	40	12	11	5	2	0	71	17	1518
2014	Female gender	29	38	11	12	6	2	1	70	19	3255
2011	Male gender	30	39	12	9	6	2	1	71	16	1068
2011	Female gender	31	35	12	13	7	1	0	67	21	2252
2008	Male gender	28	38	15	10	7	2	0	68	17	932
2008	Female gender	28	39	12	12	7	2	1	68	20	2057

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	29	13	9	9	11	1	65	20	1570
2017	Female gender	27	26	15	13	10	9	1	59	25	3008
2017	Gender diverse	8	30	8	8	30	16	0	45	46	13
2014	Male gender	29	28	13	10	10	8	1	63	22	1517
2014	Female gender	26	27	15	13	9	9	1	59	24	3254
2011	Male gender	34	25	15	9	10	7	1	64	20	1067
2011	Female gender	30	25	15	12	11	7	1	59	25	2248
2008	Male gender	31	28	13	9	9	9	1	66	20	934
2008	Female gender	29	26	13	12	10	8	1	61	24	2057

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	24	17	13	9	19	2	51	27	1571
2017	Female gender	14	23	17	15	10	18	2	46	32	3005
2017	Gender diverse	7	20	29	14	14	15	0	32	33	14
2014	Male gender	16	22	19	14	11	16	2	47	30	1518
2014	Female gender	12	23	19	15	11	17	3	44	33	3254

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	33	7	4	2	87	6	1570
2017	Female gender	48	36	7	7	2	84	9	2999
2017	Gender diverse	37	27	7	14	14	64	29	14
2014	Male gender	52	35	7	4	2	87	6	1514
2014	Female gender	48	36	7	6	2	85	8	3251

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	33	11	6	4	1	1	78	11	1571
2017	Female gender	42	34	10	8	5	0	1	77	13	3009
2017	Gender diverse	7	56	0	29	7	0	0	64	36	14
2014	Male gender	42	35	10	6	5	0	0	78	12	1517
2014	Female gender	41	34	11	8	4	1	1	77	12	3255
2011	Male gender	40	36	11	8	5	0	0	77	13	1065
2011	Female gender	39	35	11	9	5	1	0	75	14	2252
2008	Male gender	30	41	12	10	6	1	1	72	16	933
2008	Female gender	35	32	13	11	8	1	0	68	19	2054

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	30	8	4	4	2	1	84	8	1571
2017	Female gender	47	31	10	6	4	2	0	79	10	3007
2017	Gender diverse	29	27	14	14	7	7	0	61	23	14
2014	Male gender	50	29	10	4	4	2	0	81	8	1518
2014	Female gender	48	28	12	5	3	2	1	79	9	3254
2011	Male gender	47	30	11	6	4	1	1	79	10	1063
2011	Female gender	45	29	12	8	4	2	1	76	12	2251
2008	Male gender	39	34	11	7	5	3	1	76	12	934
2008	Female gender	42	27	13	8	6	3	1	72	15	2055

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	34	8	5	4	1	1	83	9	1570
2017	Female gender	46	33	8	8	4	0	0	80	13	3004
2017	Gender diverse	29	34	0	22	7	7	0	69	31	14
2014	Male gender	48	31	10	6	4	1	0	80	10	1518
2014	Female gender	46	33	9	7	4	1	0	80	11	3255
2011	Male gender	45	34	10	6	4	0	0	80	10	1064
2011	Female gender	43	33	9	9	5	0	0	77	14	2250
2008	Male gender	39	35	11	9	5	1	0	75	14	933
2008	Female gender	40	30	11	10	7	1	0	72	18	2056

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	79	11	4	2	2	0	2	92	4	1570
2017	Female gender	79	12	3	1	2	0	1	93	3	3000
2017	Gender diverse	51	35	0	7	7	0	0	85	15	14
2014	Male gender	79	12	3	2	2	0	1	93	4	1517
2014	Female gender	82	11	3	2	1	0	2	94	3	3251
2011	Male gender	76	12	5	2	3	0	2	90	5	1065
2011	Female gender	79	11	4	1	2	0	3	93	3	2253
2008	Male gender	75	11	3	2	3	0	5	91	6	936
2008	Female gender	79	8	3	2	2	1	4	92	4	2053

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	21	7	4	6	4	8	80	12	1567
2017	Female gender	51	21	7	6	6	4	5	79	13	3005
2017	Gender diverse	29	35	7	0	22	7	0	69	23	14
2014	Male gender	48	24	10	3	4	4	6	80	9	1516
2014	Female gender	52	22	8	4	4	4	7	82	9	3253
2011	Male gender	45	25	10	6	6	4	5	76	13	1067
2011	Female gender	50	25	7	7	5	2	3	79	13	2249

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	25	6	3	4	1	1	87	7	1566
2017	Female gender	56	25	8	6	4	1	0	82	11	3006
2017	Gender diverse	37	20	15	22	0	7	0	61	23	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	24	10	3	4	1	83	7	1568
2017	Female gender	56	24	10	4	4	1	82	8	3007
2017	Gender diverse	29	34	0	14	7	15	74	26	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	28	9	4	5	0	83	9	1568
2017	Female gender	53	27	10	7	4	0	80	11	3002
2017	Gender diverse	29	20	14	22	7	7	53	31	14
2014	Male gender	52	29	10	5	4	1	81	9	1518
2014	Female gender	52	28	10	5	4	0	81	9	3253

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	41	11	6	2	4	4	78	9	361
2017	Female gender	34	36	10	10	2	3	5	76	13	601
2014	Male gender	26	41	12	8	4	4	5	74	13	356
2014	Female gender	31	37	10	8	3	4	7	76	12	573

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	30	15	8	5	8	1	70	14	1569
2017	Female gender	32	33	15	9	5	7	0	70	15	3009
2017	Gender diverse	22	14	7	27	14	15	0	43	48	14
2014	Male gender	34	31	15	6	4	9	0	72	12	1517
2014	Female gender	33	34	14	7	4	8	0	73	12	3248
2011	Male gender	29	32	16	8	8	8	0	65	18	1068
2011	Female gender	30	32	16	9	7	6	1	66	17	2251

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	32	17	9	7	3	1	66	17	1571
2017	Female gender	30	33	17	11	6	3	0	65	17	3004
2017	Gender diverse	22	22	14	20	21	0	0	44	41	14
2014	Male gender	30	31	19	11	6	4	0	63	17	1516
2014	Female gender	30	34	17	9	6	4	0	67	15	3252
2011	Male gender	24	35	18	12	10	2	0	60	22	1067
2011	Female gender	27	32	17	11	9	3	0	61	21	2250
2008	Male gender	20	31	19	15	14	3	0	52	29	936
2008	Female gender	23	32	20	11	10	3	1	57	22	2055

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	30	22	12	8	5	0	57	20	1566
2017	Female gender	22	34	18	13	7	6	0	60	21	3001
2017	Gender diverse	15	27	15	21	14	7	0	45	39	14
2014	Male gender	21	30	21	14	7	7	0	54	23	1516
2014	Female gender	21	32	19	13	7	7	1	58	22	3251
2011	Male gender	15	34	22	15	7	6	0	52	24	1068
2011	Female gender	16	37	18	14	8	6	0	57	24	2252
2008	Male gender	11	26	22	20	14	7	0	39	37	936
2008	Female gender	11	33	20	20	8	7	0	48	30	2050

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	28	17	12	12	7	1	56	26	1565
2017	Female gender	24	28	17	13	10	7	0	56	25	3009
2017	Gender diverse	7	20	22	22	21	7	0	30	47	14
2014	Male gender	24	26	16	14	11	8	0	54	28	1515
2014	Female gender	24	29	18	12	9	9	0	57	23	3248
2011	Male gender	17	30	19	14	13	8	0	51	29	1068
2011	Female gender	20	30	17	13	11	8	0	55	26	2251
2008	Male gender	13	26	18	17	16	9	0	43	37	935
2008	Female gender	16	30	18	14	12	10	0	51	29	2052

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	33	18	13	8	4	59	23	1568
2017	Female gender	21	33	17	15	10	4	56	26	3003
2017	Gender diverse	16	21	16	24	23	0	37	47	13
2014	Male gender	21	33	20	14	8	3	57	23	1513
2014	Female gender	21	33	17	15	9	4	57	25	3247
2011	Male gender	17	37	17	16	9	3	56	26	1067
2011	Female gender	18	35	15	18	11	3	55	29	2248
2008	Male gender	15	35	18	18	12	2	51	30	935
2008	Female gender	16	36	17	20	10	3	53	30	2054

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	42	15	7	4	1	74	11	1567
2017	Female gender	32	42	14	8	3	1	74	12	3001
2017	Gender diverse	15	43	20	14	7	0	58	22	14
2014	Male gender	28	42	16	8	4	2	71	13	1516
2014	Female gender	32	41	15	7	3	2	74	11	3253
2011	Male gender	26	44	16	8	4	2	71	13	1065
2011	Female gender	33	44	13	7	2	1	78	9	2250

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	40	10	3	3	2	0	85	5	1564
2017	Female gender	42	41	9	3	1	3	0	86	5	2995
2017	Gender diverse	29	27	22	7	7	7	0	60	16	14
2014	Male gender	42	41	10	4	1	2	0	85	5	1514
2014	Female gender	41	40	11	3	1	4	0	85	4	3252
2011	Male gender	39	38	13	4	2	3	0	80	7	1066
2011	Female gender	41	37	12	4	2	4	1	82	6	2246

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	36	9	5	4	3	1	80	10	1564
2017	Female gender	43	35	10	7	3	2	1	80	10	2996
2017	Gender diverse	28	27	22	14	7	0	0	56	22	14
2014	Male gender	43	35	10	5	3	3	1	81	9	1517
2014	Female gender	42	37	8	6	3	2	1	82	9	3251
2011	Male gender	42	33	10	6	5	3	1	78	11	1065
2011	Female gender	44	34	9	6	3	3	1	82	9	2250
2008	Male gender	37	33	12	8	6	3	1	73	15	934
2008	Female gender	38	34	10	8	5	4	1	76	14	2054

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	35	16	8	4	4	1	71	12	1568
2017	Female gender	33	33	16	9	4	4	1	69	14	3003
2017	Gender diverse	14	34	15	22	7	7	0	52	32	14
2014	Male gender	26	34	19	10	5	5	1	64	16	1516
2014	Female gender	27	33	19	9	5	6	1	65	15	3250
2011	Male gender	22	37	18	11	6	5	1	63	18	1067
2011	Female gender	25	35	18	11	5	5	1	64	17	2251

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	26	16	10	11	12	4	55	26	1570
2017	Female gender	19	24	17	15	13	9	3	49	32	2999
2017	Gender diverse	7	7	20	22	35	7	0	16	62	14
2014	Male gender	22	24	16	13	12	11	3	53	28	1516
2014	Female gender	19	22	18	15	13	9	3	47	33	3250
2011	Male gender	17	21	18	12	15	13	4	46	33	1068
2011	Female gender	17	20	17	16	15	12	3	43	36	2247

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	20	8	5	3	3	3	83	8	1569
2017	Female gender	61	20	7	5	2	2	4	85	7	3006
2017	Gender diverse	43	13	29	7	7	0	0	56	15	14
2014	Male gender	58	22	8	4	3	2	3	84	8	1514
2014	Female gender	62	20	6	4	2	1	3	87	7	3251

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	21	5	3	2	2	2	90	5	1570
2017	Female gender	67	19	5	3	1	2	2	90	5	2999
2017	Gender diverse	29	14	22	14	0	20	0	54	18	14
2014	Male gender	65	21	5	3	2	2	2	90	5	1515
2014	Female gender	68	19	4	2	1	2	2	92	3	3247
2011	Male gender	65	20	6	4	2	2	3	88	5	1064
2011	Female gender	71	17	5	3	1	2	2	91	4	2250
2008	Male gender	59	21	9	3	2	3	3	85	6	935
2008	Female gender	68	18	6	3	2	2	2	89	5	2051

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	33	18	10	9	3	1	62	20	1567
2017	Female gender	26	32	17	13	9	3	0	60	23	3004
2017	Gender diverse	7	14	35	21	21	0	0	22	43	14
2014	Male gender	21	31	19	12	11	4	0	55	25	1514
2014	Female gender	23	32	17	15	10	3	1	57	26	3254
2011	Male gender	20	34	18	14	11	2	0	56	26	1066
2011	Female gender	23	35	17	13	10	2	0	59	23	2249
2008	Male gender	15	34	18	17	15	2	0	49	32	934
2008	Female gender	19	34	17	16	11	3	0	55	28	2048

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	29	15	15	13	3	2	56	29	1564
2017	Female gender	23	28	15	15	14	3	2	54	31	3000
2017	Gender diverse	14	0	14	22	36	7	6	17	67	14
2014	Male gender	20	25	15	16	21	3	2	47	38	1516
2014	Female gender	20	25	15	17	18	4	2	47	37	3252
2011	Male gender	17	28	14	17	21	2	1	46	40	1064
2011	Female gender	18	27	14	20	17	2	2	47	38	2251
2008	Male gender	16	31	15	16	21	1	2	48	37	932
2008	Female gender	17	32	14	18	16	3	1	50	35	2050

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	40	18	9	5	4	66	15	1568
2017	Female gender	23	37	20	10	5	5	63	16	3005
2017	Gender diverse	7	14	27	22	21	7	24	47	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	33	12	3	3	3	1	82	5	1568
2017	Female gender	45	34	13	3	2	3	0	81	5	2997
2017	Gender diverse	7	22	20	7	28	15	0	34	42	14
2014	Male gender	51	30	10	3	2	4	1	84	5	1517
2014	Female gender	52	30	10	3	2	3	0	85	5	3246

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	38	9	3	2	1	85	6	1571
2017	Female gender	45	37	9	6	2	1	83	8	3006
2017	Gender diverse	14	42	15	14	14	0	57	28	14
2014	Male gender	50	32	9	3	3	2	84	6	1518
2014	Female gender	50	34	9	4	2	2	85	6	3254
2011	Male gender	38	37	14	6	3	2	76	9	1068
2011	Female gender	40	35	12	6	4	3	77	10	2253

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	35	8	4	2	0	86	6	1568
2017	Female gender	50	35	8	4	3	0	86	7	2999
2017	Gender diverse	7	50	14	14	14	0	57	28	14
2014	Male gender	53	32	8	3	3	1	85	6	1516
2014	Female gender	55	32	7	4	2	0	87	6	3249
2011	Male gender	42	36	12	5	4	1	79	9	1067
2011	Female gender	47	34	10	5	3	0	81	9	2247
2008	Male gender	34	38	12	9	6	0	72	15	935
2008	Female gender	39	38	11	7	4	0	77	12	2052

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	32	14	6	4	1	76	10	1565
2017	Female gender	42	31	15	6	4	1	74	11	3002
2017	Gender diverse	14	35	22	14	14	0	49	28	14
2014	Male gender	36	36	15	7	5	1	72	12	1517
2014	Female gender	38	35	15	7	4	1	74	11	3252
2011	Male gender	33	34	16	10	6	1	68	16	1064
2011	Female gender	38	32	16	8	5	1	70	13	2249

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	34	14	6	4	75	11	1566
2017	Female gender	41	35	13	7	4	76	11	2997
2017	Gender diverse	7	42	29	7	14	49	21	14
2014	Male gender	34	38	14	9	4	72	13	1517
2014	Female gender	39	35	14	7	4	74	11	3250
2011	Male gender	31	37	16	9	6	69	15	1064
2011	Female gender	37	35	14	9	5	72	14	2248
2008	Male gender	27	38	16	12	7	65	19	934
2008	Female gender	33	39	13	9	4	73	14	2049

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	26	17	9	7	4	1	65	16	1571
2017	Female gender	38	25	16	10	7	4	1	66	17	3001
2017	Gender diverse	21	28	15	21	14	0	0	49	36	14
2014	Male gender	33	26	17	11	9	4	0	61	22	1515
2014	Female gender	35	26	17	10	7	4	1	65	18	3255
2011	Male gender	32	26	18	11	10	3	1	60	21	1066
2011	Female gender	37	25	15	11	8	4	0	65	19	2245
2008	Male gender	28	24	19	14	10	4	1	54	26	934
2008	Female gender	31	28	15	13	9	5	1	61	23	2049

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	30	36	34	1567
2017	Female gender	29	37	33	3008
2017	Gender diverse	36	22	42	14
2014	Male gender	33	31	36	1518
2014	Female gender	27	38	35	3252
2011	Male gender	36	33	32	1068
2011	Female gender	30	37	33	2252

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	7	40	33	6	8	6	475
2017	Female gender	11	39	28	6	9	8	875
2014	Male gender	9	30	39	9	9999	13	497
2014	Female gender	11	38	27	8	9999	15	888
2011	Male gender	13	34	38	8	9999	7	381
2011	Female gender	14	37	33	6	9999	9	671

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	12	88	1570
2017	Female gender	16	84	3005
2017	Gender diverse	43	57	14
2014	Male gender	12	88	1515
2014	Female gender	15	85	3249

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	189
2017	Female gender	52	483
2014	Male gender	43	183
2014	Female gender	49	503

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	67	189
2017	Female gender	61	483
2014	Male gender	67	183
2014	Female gender	61	503

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	189
2017	Female gender	6	483
2014	Male gender	7	183
2014	Female gender	5	503

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	189
2017	Female gender	483
2014	Male gender	183
2014	Female gender	503

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	189
2017	Female gender	4	483
2014	Male gender	6	183
2014	Female gender	4	503

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	189
2017	Female gender	6	483
2014	Male gender	8	183
2014	Female gender	4	503

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	3	189
2017	Female gender	5	483
2014	Male gender	5	183
2014	Female gender	3	503

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	190
2017	Female gender	35	484
2014	Male gender	29	183
2014	Female gender	38	502

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	190
2017	Female gender	36	484
2014	Male gender	45	183
2014	Female gender	38	502

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	190
2017	Female gender	44	484
2014	Male gender	42	183
2014	Female gender	45	502

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	190
2017	Female gender	43	484
2014	Male gender	46	183
2014	Female gender	40	502

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	190
2017	Female gender	25	484
2014	Male gender	24	183
2014	Female gender	27	502

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	55	190
2017	Female gender	56	484
2014	Male gender	53	183
2014	Female gender	50	502

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	190
2017	Female gender	31	484
2014	Male gender	39	183
2014	Female gender	35	502

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	190
2017	Female gender	7	484
2014	Male gender	6	183
2014	Female gender	8	502

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	190
2017	Female gender	8	484
2014	Male gender	15	183
2014	Female gender	11	502

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	190
2017	Female gender	45	484
2014	Male gender	48	183
2014	Female gender	47	502

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	190
2017	Female gender	23	484
2014	Male gender	22	183
2014	Female gender	24	502

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	190
2017	Female gender	15	484
2014	Male gender	11	183
2014	Female gender	12	502

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	190
2017	Female gender	54	484
2014	Male gender	44	183
2014	Female gender	55	501

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	190
2017	Female gender	27	484
2014	Male gender	31	183
2014	Female gender	28	501

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	190
2017	Female gender	7	484
2014	Male gender	12	183
2014	Female gender	11	501

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	190
2017	Female gender	15	484
2014	Male gender	20	183
2014	Female gender	20	501

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	190
2017	Female gender	12	484
2014	Male gender	12	183
2014	Female gender	12	501

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	190
2017	Female gender	4	484
2014	Male gender	8	183
2014	Female gender	6	501

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	190
2017	Female gender	13	484
2014	Male gender	14	183
2014	Female gender	14	501

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	3	190
2017	Female gender	10	484
2014	Male gender	11	183
2014	Female gender	9	501

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	190
2017	Female gender	27	484
2014	Male gender	28	183
2014	Female gender	23	501

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	175
2017	Female gender	14	465
2014	Male gender	12	168
2014	Female gender	12	471

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	175
2017	Female gender	19	465
2014	Male gender	20	168
2014	Female gender	19	471

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	175
2017	Female gender	11	465
2014	Male gender	15	168
2014	Female gender	11	471

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	175
2017	Female gender	8	465
2014	Male gender	7	168
2014	Female gender	8	471

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	175
2017	Female gender	10	465
2014	Male gender	9	168
2014	Female gender	13	471

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	175
2017	Female gender	14	465
2014	Male gender	6	168
2014	Female gender	13	471

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	175
2017	Female gender	18	465
2014	Male gender	9	168
2014	Female gender	18	471

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	175
2017	Female gender	9	465
2014	Male gender	9	168
2014	Female gender	9	471

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	175
2017	Female gender	11	465
2014	Male gender	10	168
2014	Female gender	12	471

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	175
2017	Female gender	23	465
2014	Male gender	21	168
2014	Female gender	26	471

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	175
2017	Female gender	8	465
2014	Male gender	14	168
2014	Female gender	9	471

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	175
2017	Female gender	41	465
2014	Male gender	53	168
2014	Female gender	44	471

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	175
2017	Female gender	48	465
2014	Male gender	50	168
2014	Female gender	48	471

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	175
2017	Female gender	13	465
2014	Male gender	12	168
2014	Female gender	11	471

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	190
2017	Female gender	92	8	483

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	19	17	4	3	27	9	63	11	1568
2017	Female gender	18	17	19	6	5	25	10	53	17	3002
2017	Gender diverse	7	14	22	14	21	20	0	27	45	14
2014	Male gender	22	16	15	5	4	29	9	61	14	1518
2014	Female gender	18	16	19	6	5	26	9	53	18	3254

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	31	16	3	3	12	2	75	7	1567
2017	Female gender	30	27	19	5	4	12	2	67	11	3001
2017	Gender diverse	7	21	29	14	14	13	0	33	33	14
2014	Male gender	33	28	17	4	3	14	1	72	8	1517
2014	Female gender	30	26	18	6	4	15	2	67	12	3253
2011	Male gender	36	34	14	5	3	7	0	76	9	1065
2011	Female gender	35	34	14	6	4	7	0	75	10	2249

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	44	11	8	3	3	7	75	12	1569
2017	Female gender	26	46	9	8	3	2	5	78	12	3006
2017	Gender diverse	22	29	22	0	7	15	6	64	9	14
2014	Male gender	24	47	11	5	4	3	6	78	10	1518
2014	Female gender	26	46	9	6	3	3	7	80	10	3250
2011	Male gender	26	48	13	6	2	1	4	78	8	1067
2011	Female gender	28	49	8	8	2	1	4	81	10	2248
2008	Male gender	24	49	9	8	4	1	5	78	12	936
2008	Female gender	26	47	10	9	3	1	4	77	12	2054

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	21	20	8	6	24	9	50	21	1566
2017	Female gender	12	22	20	8	5	23	9	50	20	2995
2017	Gender diverse	15	8	15	8	23	31	0	33	45	13
2014	Male gender	11	21	20	8	7	23	11	48	21	1515
2014	Female gender	11	21	20	7	4	23	12	51	18	3251
2011	Male gender	10	23	24	11	7	20	6	45	23	1067
2011	Female gender	12	25	20	10	6	21	6	51	22	2246

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	28	10	2	1	11	6	84	4	1571
2017	Female gender	43	29	10	2	1	9	5	84	4	3003
2017	Gender diverse	15	29	15	7	7	21	6	60	20	14
2014	Male gender	39	30	9	2	2	11	6	83	5	1518
2014	Female gender	39	28	10	3	1	11	7	83	5	3249
2011	Male gender	39	32	11	3	2	9	4	82	6	1067
2011	Female gender	43	30	11	3	1	9	4	83	5	2249
2008	Male gender	33	34	12	4	2	10	5	79	7	936
2008	Female gender	36	34	11	3	2	9	4	82	6	2053

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	29	12	3	2	13	6	78	7	1569
2017	Female gender	35	30	13	4	2	12	5	78	6	2992
2017	Gender diverse	7	43	15	0	7	21	6	69	10	14
2014	Male gender	31	29	13	4	2	15	6	76	7	1515
2014	Female gender	32	28	13	4	1	14	7	77	6	3247
2011	Male gender	29	29	17	5	3	13	4	70	9	1067
2011	Female gender	34	30	13	5	3	11	4	76	9	2249
2008	Male gender	27	31	16	8	6	8	5	67	15	936
2008	Female gender	30	32	14	7	4	9	4	72	13	2054

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	7	93	1573
2017	Female gender	7	93	3003
2014	Male gender	8	92	1513
2014	Female gender	7	93	3242

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	112
2017	Female gender	37	215
2014	Male gender	36	116
2014	Female gender	35	216

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	80	112
2017	Female gender	82	215
2014	Male gender	81	116
2014	Female gender	75	216

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	112
2017	Female gender	4	215
2014	Male gender	5	116
2014	Female gender	4	216

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	112
2017	Female gender	215
2014	Female gender	216

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	112
2017	Female gender	6	215
2014	Male gender	8	116
2014	Female gender	4	216

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Female gender	3	215
2014	Female gender	5	216

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	112
2017	Female gender	8	215
2014	Male gender	8	116
2014	Female gender	7	216

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	111
2017	Female gender	23	215
2014	Male gender	33	117
2014	Female gender	16	217

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	111
2017	Female gender	16	215
2014	Male gender	25	117
2014	Female gender	16	217

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	111
2017	Female gender	15	215
2014	Male gender	25	117
2014	Female gender	12	217

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	111
2017	Female gender	5	215
2014	Male gender	7	117
2014	Female gender	5	217

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	111
2017	Female gender	30	215
2014	Male gender	16	117
2014	Female gender	24	217

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	111
2017	Female gender	26	215
2014	Male gender	19	117
2014	Female gender	16	217

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	111
2017	Female gender	10	215
2014	Male gender	9	117
2014	Female gender	6	217

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	111
2017	Female gender	26	215
2014	Male gender	13	117
2014	Female gender	21	217

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	111
2017	Female gender	0	215

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	111
2017	Female gender	14	215
2014	Male gender	13	117
2014	Female gender	17	217

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	111
2017	Female gender	215
2014	Male gender	117
2014	Female gender	217

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	111
2017	Female gender	18	215
2014	Male gender	26	117
2014	Female gender	30	217

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	111
2017	Female gender	34	215
2014	Male gender	17	117
2014	Female gender	31	216

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	111
2017	Female gender	13	215
2014	Male gender	12	117
2014	Female gender	16	216

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	6	215
2014	Male gender	5	117
2014	Female gender	6	216

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	111
2017	Female gender	15	215
2014	Male gender	14	117
2014	Female gender	17	216

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	111
2017	Female gender	7	215
2014	Male gender	6	117
2014	Female gender	6	216

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	111
2017	Female gender	6	215
2014	Male gender	9	117
2014	Female gender	7	216

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	111
2017	Female gender	5	215
2014	Male gender	11	117
2014	Female gender	10	216

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	215
2014	Male gender	5	117
2014	Female gender	7	216

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	66	111
2017	Female gender	50	215
2014	Male gender	53	117
2014	Female gender	44	216

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	107
2017	Female gender	4	203
2014	Male gender	12	107
2014	Female gender	7	201

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	107
2017	Female gender	13	203
2014	Male gender	10	107
2014	Female gender	11	201

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Female gender	4	203
2014	Female gender	5	201

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Female gender	3	203
2014	Female gender	3	201

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	107
2017	Female gender	7	203
2014	Female gender	6	201

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	107
2017	Female gender	14	203
2014	Male gender	7	107
2014	Female gender	10	201

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	107
2017	Female gender	13	203
2014	Male gender	6	107
2014	Female gender	9	201

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	107
2017	Female gender	14	203
2014	Male gender	10	107
2014	Female gender	8	201

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	107
2017	Female gender	22	203
2014	Male gender	17	107
2014	Female gender	21	201

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	107
2017	Female gender	11	203
2014	Male gender	9	107
2014	Female gender	6	201

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	107
2017	Female gender	48	203
2014	Male gender	45	107
2014	Female gender	45	201

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	58	107
2017	Female gender	59	203
2014	Male gender	60	107
2014	Female gender	56	201

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	107
2017	Female gender	14	203
2014	Male gender	11	107
2014	Female gender	12	201

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	95	5	111
2017	Female gender	91	9	215

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	20	16	2	2	31	7	68	6	1571
2017	Female gender	19	16	19	3	3	31	9	59	9	2998
2017	Gender diverse	0	14	29	13	15	28	0	20	39	14
2014	Male gender	23	15	16	2	2	33	8	65	8	1517
2014	Female gender	20	15	19	3	2	32	9	59	9	3246

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	30	14	2	2	12	2	79	5	1569
2017	Female gender	34	28	17	3	2	14	2	74	6	2993
2017	Gender diverse	0	28	20	7	15	29	0	40	31	14
2014	Male gender	37	26	14	3	2	16	2	77	6	1517
2014	Female gender	33	26	17	3	2	17	2	73	6	3247
2011	Male gender	41	34	12	3	2	7	0	81	6	1067
2011	Female gender	43	34	11	3	2	7	0	83	5	2249

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	20	21	17	25	1	1	36	43	1573
2017	Female gender	13	19	20	18	27	0	1	33	46	3000
2017	Gender diverse	0	14	14	14	57	0	0	14	72	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	28	27	15	9	1	49	24	1572
2017	Female gender	19	26	28	16	10	1	46	26	3004
2017	Gender diverse	22	15	42	21	0	0	37	21	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	30	22	11	7	1	2	58	19	1568
2017	Female gender	25	29	22	14	8	1	3	55	22	2994
2017	Gender diverse	14	22	28	22	13	0	0	37	35	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	25	23	15	10	1	2	50	26	1572
2017	Female gender	23	26	22	15	11	1	2	50	27	2994
2017	Gender diverse	14	22	29	22	13	0	0	36	34	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	23	13	5	2	1	7	78	8	1572
2017	Female gender	46	24	13	5	3	1	8	76	9	2996
2017	Gender diverse	44	22	20	7	0	0	7	70	8	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	29	21	9	7	1	62	17	1569
2017	Female gender	29	29	22	11	8	1	59	19	2987
2017	Gender diverse	21	22	27	14	7	7	47	24	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	32	18	10	5	1	2	66	16	1568
2017	Female gender	31	33	19	9	5	1	2	66	14	2986
2017	Gender diverse	29	27	22	14	7	0	0	56	22	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	29	24	12	6	1	2	57	18	1570
2017	Female gender	24	31	23	14	7	1	2	56	21	2982
2017	Gender diverse	29	34	14	15	7	0	0	64	22	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	29	19	10	6	1	2	63	17	1570
2017	Female gender	31	30	20	10	6	0	2	62	17	2985
2017	Gender diverse	29	28	7	21	15	0	0	57	36	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	31	21	11	6	2	62	17	1566
2017	Female gender	28	32	20	11	7	2	62	18	2976
2017	Gender diverse	7	43	20	22	7	0	51	29	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	23	12	4	3	2	81	7	1570
2017	Female gender	53	24	13	5	3	3	79	8	2995
2017	Gender diverse	29	27	29	7	7	0	56	14	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	76	11	4	3	3	1	3	90	6	1572
2017	Female gender	72	12	5	3	3	1	4	88	6	2998
2017	Gender diverse	44	13	21	7	14	0	0	57	22	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	24	7	3	1	2	88	5	1572
2017	Female gender	59	24	8	3	2	3	86	5	2996
2017	Gender diverse	22	20	36	7	14	0	42	21	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	64	18	7	5	4	2	84	9	1573
2017	Female gender	62	18	9	5	4	3	82	9	2988
2017	Gender diverse	37	27	21	7	7	0	64	14	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	12	5	2	1	21	89	4	1570
2017	Female gender	58	11	4	2	1	24	92	3	2995
2017	Gender diverse	36	35	7	0	0	22	91	0	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	16	5	3	1	0	8	91	3	1568
2017	Female gender	70	14	5	1	1	1	8	92	2	2980
2017	Gender diverse	58	13	0	7	15	0	7	77	23	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	15	9	7	7	3	75	15	1572
2017	Female gender	56	15	8	7	10	4	74	18	3001
2017	Gender diverse	29	28	7	21	14	0	57	36	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	24	13	4	2	2	80	7	1571
2017	Female gender	50	28	13	4	2	3	80	7	2992
2017	Gender diverse	29	20	22	21	7	0	49	29	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	31	36	13	5	0	46	17	1571
2017	Female gender	12	30	39	13	6	0	42	19	3007
2017	Gender diverse	0	23	46	15	0	16	27	18	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	18	36	25	14	1	1	40	24	1572
2017	Female gender	8	18	43	21	9	0	1	31	27	2995
2017	Gender diverse	0	43	34	22	0	0	0	22	43	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	35	22	10	8	8	1	56	20	1571
2017	Female gender	18	37	18	13	7	6	1	59	22	3004
2017	Gender diverse	7	21	42	0	22	7	0	31	24	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	38	19	13	7	3	1	60	21	1570
2017	Female gender	19	38	18	14	9	3	0	58	23	3006
2017	Gender diverse	0	28	28	15	29	0	0	28	44	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	14	86	1570
2017	Female gender	19	81	3004
2014	Male gender	11	89	1516
2014	Female gender	16	84	3239

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	77	23	208
2017	Female gender	78	22	572
2014	Male gender	70	30	168
2014	Female gender	80	20	501

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	39	4	6	3	0	2	86	10	160
2017	Female gender	48	34	5	9	4	0	1	82	13	449
2014	Male gender	48	37	9	2	2	2	2	87	4	117
2014	Female gender	56	32	4	5	3	0	0	88	8	405

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	21	23	15	18	3	1	21	79	1574
2017	Female gender	19	22	23	15	18	2	1	20	80	3006
2017	Gender diverse	7	21	22	15	34	0	0	7	93	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	1202
2017	Female gender	27	2332
2017	Gender diverse	34	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	1202
2017	Female gender	37	2332
2017	Gender diverse	67	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	1202
2017	Female gender	26	2332
2017	Gender diverse	32	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	56	1202
2017	Female gender	52	2332
2017	Gender diverse	34	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	1202
2017	Female gender	7	2332
2017	Gender diverse	17	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	1202
2017	Female gender	40	2332
2017	Gender diverse	41	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	4	48	19	11	4	14	1183
2017	Female gender	4	45	19	12	5	15	2284
2017	Gender diverse	7	30	32	8	15	7	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	19	17	19	25	2	8	32	49	1205
2017	Female gender	10	20	15	19	26	2	8	33	50	2352
2017	Gender diverse	0	23	8	24	45	0	0	23	69	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	8	11	18	50	2	6	13	75	1205
2017	Female gender	3	8	10	16	55	2	6	12	77	2351
2017	Gender diverse	0	15	0	16	69	0	0	15	85	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me