2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 49 5 11 4 0 0 81 14 1802
2017 PM-01 37 47 4 9 3 0 0 84 12 465
2017 PM-02 33 48 4 9 5 0 0 81 14 131
2017 PM-03 28 49 7 11 5 0 0 77 16 558
2017 PM-04 27 56 5 10 3 0 0 83 12 311
2017 PM-05 33 51 1 13 2 0 0 84 15 247
2017 PM-06 35 38 5 15 6 0 0 73 22 77
2014 PM 33 49 5 10 3 0 0 83 13 1537
2014 PM-01 38 48 2 9 2 0 0 87 11 453
2014 PM-02 38 53 0 7 3 0 0 91 9 76
2014 PM-03 29 50 7 10 4 0 0 80 14 492
2014 PM-04 27 49 7 13 4 1 0 77 16 252
2014 PM-05 38 47 5 9 2 0 0 85 10 198
2014 PM-06 39 47 4 10 0 0 0 86 10 51
2011 PM 36 48 4 9 3 0 0 84 12 993
2011 PM-01 50 50 0 0 0 0 0 100 0 16
2011 PM-02 50 40 3 7 0 0 0 90 7 58
2011 PM-03 29 53 4 10 4 0 0 82 14 410
2011 PM-04 41 47 3 7 2 0 0 88 9 238
2011 PM-05 41 42 2 10 4 0 0 83 14 201
2011 PM-06 32 49 6 9 3 0 1 82 12 68
2008 PM 30 52 5 10 2 0 0 83 12 834
2008 PM-01 13 69 0 19 0 0 0 81 19 16
2008 PM-02 38 47 7 7 1 0 0 85 8 72
2008 PM-03 25 55 6 11 2 0 0 81 13 357
2008 PM-04 35 52 3 9 1 0 0 87 10 168
2008 PM-05 37 46 6 6 3 0 1 84 10 155
2008 PM-06 30 52 4 14 0 0 0 82 14 50

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 21 3 3 2 0 1 92 5 1797
2017 PM-01 75 18 3 2 2 0 1 93 4 462
2017 PM-02 73 22 3 1 1 0 0 94 3 131
2017 PM-03 65 24 3 5 1 0 1 90 6 557
2017 PM-04 69 22 4 1 2 0 1 93 3 311
2017 PM-05 70 21 2 4 2 0 1 93 5 246
2017 PM-06 69 14 5 5 6 0 0 83 12 77
2014 PM 72 21 2 3 1 0 0 94 4 1537
2014 PM-01 77 18 1 3 0 0 1 96 3 453
2014 PM-02 62 28 7 3 1 0 0 89 4 76
2014 PM-03 73 21 2 2 1 0 0 95 3 492
2014 PM-04 70 23 3 2 1 1 0 94 3 252
2014 PM-05 69 23 3 3 2 1 1 92 5 198
2014 PM-06 73 16 2 4 4 0 2 90 8 51
2011 PM 75 17 3 3 2 1 1 93 4 993
2011 PM-01 81 19 0 0 0 0 0 100 0 16
2011 PM-02 74 16 3 5 2 0 0 90 7 58
2011 PM-03 72 18 3 3 2 1 0 92 5 410
2011 PM-04 74 21 1 2 1 0 0 96 3 238
2011 PM-05 79 12 3 3 1 0 1 92 5 201
2011 PM-06 74 16 0 4 3 0 3 92 8 68
2008 PM 70 23 2 2 1 0 1 94 4 833
2008 PM-01 63 38 0 0 0 0 0 100 0 16
2008 PM-02 75 19 0 1 4 0 0 94 6 72
2008 PM-03 67 26 3 2 1 0 2 94 3 356
2008 PM-04 73 23 0 2 1 1 1 97 3 168
2008 PM-05 72 17 3 3 2 1 2 92 5 155
2008 PM-06 66 24 4 4 2 0 0 90 6 50

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 18 5 7 3 0 1 85 10 1801
2017 PM-01 73 16 5 4 1 0 1 90 5 465
2017 PM-02 58 22 4 10 4 0 1 81 14 131
2017 PM-03 66 19 5 6 2 0 1 87 8 557
2017 PM-04 64 18 6 7 4 0 1 82 11 311
2017 PM-05 63 16 4 11 5 0 1 79 16 247
2017 PM-06 58 18 4 11 9 0 0 76 21 77
2014 PM 67 17 4 7 3 0 1 85 10 1537
2014 PM-01 77 13 2 4 2 0 1 91 7 453
2014 PM-02 50 22 8 14 5 0 0 72 20 76
2014 PM-03 70 18 4 4 2 0 1 89 7 492
2014 PM-04 59 20 6 12 3 0 0 79 14 252
2014 PM-05 58 20 5 9 7 0 1 79 16 198
2014 PM-06 59 24 4 4 8 0 2 84 12 51
2011 PM 68 16 4 7 4 0 1 85 11 992
2011 PM-01 63 13 13 6 0 0 6 80 7 16
2011 PM-02 64 21 0 7 9 0 0 84 16 58
2011 PM-03 68 18 5 6 2 0 1 86 9 410
2011 PM-04 69 13 7 6 4 0 1 83 10 237
2011 PM-05 69 13 2 10 5 0 1 83 15 201
2011 PM-06 68 18 3 3 6 0 3 88 9 68
2008 PM 67 16 6 7 3 0 1 84 10 833
2008 PM-01 69 31 0 0 0 0 0 100 0 16
2008 PM-02 60 13 10 10 8 0 0 72 18 72
2008 PM-03 69 15 6 6 3 0 2 86 8 356
2008 PM-04 63 21 6 7 2 1 0 84 10 168
2008 PM-05 74 11 4 8 2 0 1 86 10 155
2008 PM-06 46 24 10 18 2 0 0 70 20 50

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 37 8 11 6 0 0 75 17 1798
2017 PM-01 39 38 7 11 5 0 0 77 16 464
2017 PM-02 41 34 9 9 7 0 0 75 16 131
2017 PM-03 35 36 9 13 7 0 0 71 20 557
2017 PM-04 36 38 9 10 6 0 0 74 17 311
2017 PM-05 42 37 6 10 5 0 0 79 15 246
2017 PM-06 44 34 5 8 9 0 0 78 17 76
2014 PM 41 37 7 10 5 0 0 78 15 1537
2014 PM-01 41 39 8 9 4 0 0 79 13 453
2014 PM-02 39 42 5 9 4 0 0 82 13 76
2014 PM-03 40 37 7 11 4 0 0 78 16 492
2014 PM-04 40 35 10 9 6 0 0 75 15 252
2014 PM-05 45 34 7 10 5 0 0 79 15 198
2014 PM-06 47 39 4 8 2 0 0 86 10 51
2011 PM 41 36 8 10 4 0 0 77 15 991
2011 PM-01 25 50 6 13 6 0 0 75 19 16
2011 PM-02 41 40 12 5 2 0 0 81 7 58
2011 PM-03 36 39 8 12 4 0 0 75 17 409
2011 PM-04 43 33 9 10 5 0 0 76 15 238
2011 PM-05 50 32 6 9 4 0 0 81 13 200
2011 PM-06 51 32 3 7 6 0 0 84 13 68

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 40 11 18 9 0 0 62 27 1802
2017 PM-01 28 41 9 16 6 0 0 69 22 465
2017 PM-02 20 41 13 18 8 0 0 61 26 131
2017 PM-03 19 37 12 21 10 0 0 56 32 558
2017 PM-04 14 44 13 18 11 0 0 58 29 311
2017 PM-05 25 39 11 18 7 0 0 64 25 247
2017 PM-06 32 41 5 12 10 0 0 73 22 77
2014 PM 23 40 11 19 7 0 0 63 26 1535
2014 PM-01 21 45 9 17 8 0 0 66 25 452
2014 PM-02 32 41 12 12 3 1 0 73 15 76
2014 PM-03 22 36 12 22 7 0 0 59 29 492
2014 PM-04 18 38 13 23 7 0 0 57 30 252
2014 PM-05 29 37 11 16 6 0 1 66 23 197
2014 PM-06 25 51 10 10 4 0 0 76 14 51
2011 PM 25 44 12 13 5 0 1 70 18 992
2011 PM-01 25 63 0 6 6 0 0 88 13 16
2011 PM-02 29 36 14 14 7 0 0 66 21 58
2011 PM-03 24 44 11 14 6 0 0 68 21 409
2011 PM-04 24 47 11 13 4 0 0 72 17 238
2011 PM-05 27 40 12 12 5 0 2 69 18 201
2011 PM-06 26 41 22 9 1 0 0 68 10 68
2008 PM 20 46 13 14 6 0 1 67 20 835
2008 PM-01 19 50 19 6 6 0 0 69 13 16
2008 PM-02 22 35 14 19 8 0 1 58 28 72
2008 PM-03 20 47 14 12 7 0 0 67 19 358
2008 PM-04 22 49 8 17 4 0 1 71 20 168
2008 PM-05 21 44 12 12 8 1 2 67 21 155
2008 PM-06 18 42 16 20 0 4 0 63 21 50

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 39 12 6 3 0 0 79 9 1795
2017 PM-01 35 36 17 6 5 0 0 71 11 465
2017 PM-02 35 45 9 6 5 0 0 80 11 128
2017 PM-03 39 40 12 6 3 0 0 80 9 556
2017 PM-04 35 43 12 8 2 0 0 78 10 311
2017 PM-05 47 39 9 4 1 0 0 86 5 245
2017 PM-06 58 32 5 3 3 0 0 90 5 77
2014 PM 38 40 11 7 4 0 0 78 11 1536
2014 PM-01 33 39 14 8 5 0 0 73 13 452
2014 PM-02 28 46 16 5 5 0 0 74 11 76
2014 PM-03 39 40 10 7 3 0 0 79 10 492
2014 PM-04 40 40 11 6 3 0 0 80 8 252
2014 PM-05 43 41 7 5 4 0 0 84 9 198
2014 PM-06 47 45 6 2 0 0 0 92 2 51
2011 PM 42 39 9 6 4 0 0 81 9 992
2011 PM-01 44 38 13 0 6 0 0 81 6 16
2011 PM-02 21 45 12 17 5 0 0 66 22 58
2011 PM-03 42 38 11 5 3 0 0 80 8 409
2011 PM-04 42 42 8 5 3 0 0 84 8 238
2011 PM-05 45 37 8 5 4 0 0 82 10 201
2011 PM-06 46 38 6 7 3 0 0 84 10 68
2008 PM 40 38 11 7 3 0 0 79 11 834
2008 PM-01 13 53 20 7 0 7 0 71 7 15
2008 PM-02 26 39 18 10 7 0 0 65 17 72
2008 PM-03 37 39 11 7 4 0 0 77 12 358
2008 PM-04 47 38 7 7 2 0 0 85 9 168
2008 PM-05 49 35 8 6 2 1 0 84 8 155
2008 PM-06 44 38 12 6 0 0 0 82 6 50

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 37 9 6 3 0 0 82 10 1793
2017 PM-01 40 34 12 6 7 0 0 74 14 465
2017 PM-02 43 36 10 7 4 0 0 79 11 128
2017 PM-03 45 38 8 8 2 0 0 82 10 555
2017 PM-04 41 43 9 5 2 0 0 84 7 311
2017 PM-05 48 41 6 4 1 0 0 89 5 245
2017 PM-06 62 34 3 0 1 0 0 96 1 76
2014 PM 42 39 8 6 4 0 0 82 10 1536
2014 PM-01 38 38 10 7 7 0 0 77 14 452
2014 PM-02 29 53 11 5 3 0 0 82 8 76
2014 PM-03 44 38 9 5 3 0 0 82 9 492
2014 PM-04 44 38 7 8 2 1 0 83 10 252
2014 PM-05 49 39 6 6 1 0 0 88 7 198
2014 PM-06 55 39 6 0 0 0 0 94 0 51
2011 PM 42 43 8 5 2 0 0 85 7 992
2011 PM-01 31 56 6 0 6 0 0 88 6 16
2011 PM-02 21 48 17 10 3 0 0 69 14 58
2011 PM-03 41 44 10 4 2 0 0 85 6 409
2011 PM-04 44 43 4 5 3 0 0 88 8 238
2011 PM-05 44 41 7 5 2 0 0 86 7 201
2011 PM-06 50 35 4 7 3 0 0 85 10 68
2008 PM 42 42 8 6 2 0 0 84 8 835
2008 PM-01 31 31 19 13 6 0 0 63 19 16
2008 PM-02 31 43 13 11 3 0 0 74 14 72
2008 PM-03 41 39 9 6 4 0 0 81 10 358
2008 PM-04 45 46 4 4 1 0 0 92 4 168
2008 PM-05 45 44 5 5 1 0 0 89 6 155
2008 PM-06 44 44 6 4 2 0 0 88 6 50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 39 8 9 3 0 0 81 11 1790
2017 PM-01 40 41 6 9 3 0 0 81 12 463
2017 PM-02 41 32 10 11 5 1 0 73 17 128
2017 PM-03 40 38 9 11 3 0 0 78 13 556
2017 PM-04 42 41 10 5 1 0 1 83 7 309
2017 PM-05 48 38 4 7 2 0 1 86 9 244
2017 PM-06 40 44 10 3 4 0 0 83 6 77
2014 PM 41 38 9 9 3 0 0 79 11 1534
2014 PM-01 38 38 8 11 4 0 0 76 15 452
2014 PM-02 45 37 12 4 3 0 0 82 7 76
2014 PM-03 41 39 9 9 2 0 0 80 11 492
2014 PM-04 37 41 11 8 2 0 1 80 10 251
2014 PM-05 50 30 9 7 3 1 1 81 10 197
2014 PM-06 51 41 8 0 0 0 0 92 0 51

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 33 12 8 6 0 0 74 15 1795
2017 PM-01 37 32 15 7 8 0 0 69 15 465
2017 PM-02 35 32 16 9 7 0 1 68 16 128
2017 PM-03 39 34 10 9 7 1 0 74 16 556
2017 PM-04 44 32 10 10 4 0 0 76 14 311
2017 PM-05 46 35 7 7 5 0 0 81 11 245
2017 PM-06 38 40 8 5 8 0 1 79 13 77
2014 PM 38 33 13 9 6 1 1 71 15 1535
2014 PM-01 34 32 14 10 8 1 1 68 18 452
2014 PM-02 30 47 13 5 4 0 0 78 9 76
2014 PM-03 40 32 14 8 4 1 1 73 12 492
2014 PM-04 37 31 14 10 7 0 2 69 17 252
2014 PM-05 44 33 11 6 6 0 1 78 11 197
2014 PM-06 41 31 12 12 4 0 0 73 16 51
2011 PM 37 38 12 8 3 1 1 76 12 990
2011 PM-01 31 38 13 6 6 0 6 73 13 16
2011 PM-02 29 41 16 10 3 0 0 71 14 58
2011 PM-03 34 39 14 9 3 1 0 74 12 409
2011 PM-04 37 42 9 8 1 1 1 81 10 237
2011 PM-05 45 29 13 8 6 0 1 73 14 200
2011 PM-06 41 41 6 7 4 0 0 82 12 68

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 26 10 11 11 2 5 66 23 1793
2017 PM-01 36 23 12 8 13 4 3 64 23 463
2017 PM-02 33 29 10 7 11 4 6 69 20 128
2017 PM-03 33 29 10 10 13 1 5 66 24 556
2017 PM-04 36 23 11 13 8 1 7 65 24 311
2017 PM-05 43 27 9 12 4 2 3 74 18 245
2017 PM-06 41 26 8 18 6 0 1 67 25 77
2014 PM 39 24 10 10 10 2 5 68 22 1535
2014 PM-01 41 18 10 9 15 2 5 64 25 453
2014 PM-02 32 29 9 9 5 0 15 72 17 75
2014 PM-03 41 26 9 8 10 2 4 71 19 491
2014 PM-04 36 28 13 10 8 2 3 67 19 252
2014 PM-05 41 23 8 14 8 1 5 68 24 198
2014 PM-06 35 41 2 16 4 0 2 78 20 51
2011 PM 31 27 11 13 13 1 5 62 27 989
2011 PM-01 44 6 6 0 6 6 31 80 10 16
2011 PM-02 22 21 17 12 12 0 16 51 29 58
2011 PM-03 32 26 11 12 14 2 3 61 28 408
2011 PM-04 32 26 11 15 10 2 4 62 26 237
2011 PM-05 29 33 11 12 12 0 5 64 25 200
2011 PM-06 31 29 6 13 16 0 4 63 31 68
2008 PM 27 27 11 16 13 1 5 58 30 835
2008 PM-01 19 25 13 19 13 0 13 50 36 16
2008 PM-02 17 28 14 11 15 3 13 52 31 72
2008 PM-03 31 27 10 13 15 0 3 60 29 358
2008 PM-04 26 33 10 16 8 1 7 63 26 168
2008 PM-05 31 25 11 18 10 3 2 59 30 155
2008 PM-06 12 20 10 28 18 0 12 36 52 50

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 45 10 6 4 0 0 80 10 1800
2017 PM-01 35 43 11 5 6 0 0 78 11 464
2017 PM-02 28 48 10 9 5 0 0 76 15 131
2017 PM-03 33 47 10 6 4 0 0 81 9 558
2017 PM-04 33 44 13 6 5 0 0 77 10 311
2017 PM-05 39 45 7 5 3 0 0 85 8 247
2017 PM-06 58 32 5 4 0 0 0 91 4 76
2014 PM 34 45 9 7 4 0 0 79 12 1537
2014 PM-01 30 48 9 6 7 0 0 79 12 453
2014 PM-02 32 47 12 7 3 0 0 79 9 76
2014 PM-03 35 45 9 8 3 0 0 80 11 492
2014 PM-04 34 42 10 10 4 0 0 77 13 252
2014 PM-05 36 44 10 7 3 0 0 81 10 198
2014 PM-06 47 41 6 6 0 0 0 88 6 51
2011 PM 38 39 11 8 4 0 0 78 12 990
2011 PM-01 38 44 6 6 6 0 0 81 13 16
2011 PM-02 24 34 22 14 5 0 0 59 19 58
2011 PM-03 38 41 11 7 3 0 0 79 10 409
2011 PM-04 40 39 11 8 2 0 0 79 10 237
2011 PM-05 38 42 6 6 7 0 0 81 13 201
2011 PM-06 45 27 9 10 7 0 1 73 18 67
2008 PM 38 42 9 7 4 0 0 81 11 823
2008 PM-01 13 67 7 13 0 0 0 80 13 15
2008 PM-02 26 44 14 7 9 0 0 70 16 70
2008 PM-03 38 41 10 6 6 0 0 79 12 352
2008 PM-04 43 43 6 5 2 0 0 86 8 166
2008 PM-05 43 41 8 7 1 0 0 84 8 155
2008 PM-06 47 39 4 10 0 0 0 86 10 49

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 37 16 13 9 0 0 62 22 1800
2017 PM-01 22 33 18 14 12 0 1 55 26 465
2017 PM-02 26 40 12 12 9 0 1 67 21 131
2017 PM-03 22 37 16 15 9 0 0 59 24 557
2017 PM-04 25 38 15 13 8 0 0 64 21 310
2017 PM-05 33 40 12 9 5 0 0 74 15 247
2017 PM-06 34 40 9 12 5 0 0 74 17 77
2014 PM 23 33 17 16 11 0 0 57 27 1534
2014 PM-01 16 30 19 17 17 0 0 47 34 451
2014 PM-02 29 36 14 14 7 0 0 64 21 76
2014 PM-03 22 33 19 18 7 1 0 55 26 492
2014 PM-04 23 36 15 17 10 0 0 59 26 252
2014 PM-05 36 36 11 10 6 0 0 73 16 198
2014 PM-06 34 40 16 8 2 0 0 74 10 50
2011 PM 24 37 15 15 8 0 0 61 24 990
2011 PM-01 25 31 25 6 13 0 0 56 19 16
2011 PM-02 28 28 19 16 9 0 0 56 25 57
2011 PM-03 20 36 17 18 9 0 0 56 27 409
2011 PM-04 19 44 15 13 8 1 0 64 21 238
2011 PM-05 33 36 10 13 8 1 0 69 21 200
2011 PM-06 29 37 9 16 9 0 0 66 25 68

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 42 11 9 4 0 0 76 13 1801
2017 PM-01 41 41 9 6 3 0 0 82 9 464
2017 PM-02 28 36 16 11 8 1 1 65 19 131
2017 PM-03 31 46 10 9 4 0 0 77 13 558
2017 PM-04 31 40 13 12 5 0 0 70 17 311
2017 PM-05 35 40 10 10 4 0 0 75 14 247
2017 PM-06 42 39 8 10 1 0 0 81 12 77

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 39 7 5 3 0 0 85 8 1798
2017 PM-01 48 38 8 4 2 0 0 86 6 463
2017 PM-02 40 43 7 4 4 1 0 84 9 131
2017 PM-03 43 42 6 6 3 0 0 85 9 557
2017 PM-04 44 41 7 5 3 0 0 85 7 311
2017 PM-05 50 33 10 5 2 0 0 83 7 246
2017 PM-06 63 31 3 1 3 0 0 94 4 77
2014 PM 45 39 9 4 2 1 0 85 7 1535
2014 PM-01 45 39 8 4 3 1 0 85 7 453
2014 PM-02 43 34 13 8 1 0 0 78 9 76
2014 PM-03 42 42 9 5 2 1 0 84 7 491
2014 PM-04 43 40 10 5 2 0 0 82 7 251
2014 PM-05 51 37 8 2 2 0 0 88 4 198
2014 PM-06 59 35 6 0 0 0 0 94 0 51
2011 PM 42 42 8 5 3 0 0 84 8 990
2011 PM-01 56 38 0 0 0 6 0 100 0 16
2011 PM-02 39 37 12 7 5 0 0 75 12 57
2011 PM-03 40 45 8 5 2 0 0 85 8 409
2011 PM-04 40 44 9 4 3 0 0 84 7 238
2011 PM-05 47 38 7 5 4 0 0 85 9 200
2011 PM-06 44 40 6 10 0 0 0 84 10 68
2008 PM 48 37 7 5 3 0 0 85 8 833
2008 PM-01 31 56 13 0 0 0 0 88 0 16
2008 PM-02 32 41 14 8 4 0 0 73 13 71
2008 PM-03 47 38 8 4 3 0 0 85 7 358
2008 PM-04 54 30 6 5 4 1 0 86 8 168
2008 PM-05 55 33 6 5 1 0 0 88 6 155
2008 PM-06 49 43 0 4 4 0 0 92 8 49

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 38 15 11 8 0 0 66 20 1800
2017 PM-01 23 32 20 13 12 0 0 56 24 465
2017 PM-02 30 35 14 12 9 0 0 65 21 131
2017 PM-03 24 41 13 12 8 0 0 66 21 558
2017 PM-04 26 43 13 10 8 0 0 69 17 311
2017 PM-05 37 38 12 8 4 0 0 76 12 246
2017 PM-06 52 34 7 4 3 1 0 87 7 76

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 33 8 2 2 0 0 88 4 1794
2017 PM-01 58 30 9 2 1 0 0 88 3 464
2017 PM-02 48 40 8 2 2 0 0 88 4 131
2017 PM-03 53 34 8 3 1 0 0 88 4 555
2017 PM-04 49 38 9 3 2 0 0 86 5 309
2017 PM-05 58 30 5 4 2 0 0 89 6 245
2017 PM-06 71 24 3 3 0 0 0 95 3 77
2014 PM 64 27 5 2 1 0 0 91 3 1537
2014 PM-01 67 23 7 2 2 0 0 89 4 453
2014 PM-02 59 38 1 1 0 0 0 97 1 76
2014 PM-03 63 28 5 3 1 0 0 91 4 492
2014 PM-04 60 32 5 1 1 0 0 93 2 252
2014 PM-05 67 26 5 3 1 0 0 92 3 198
2014 PM-06 73 24 4 0 0 0 0 96 0 51
2011 PM 60 29 7 2 1 0 0 89 3 993
2011 PM-01 69 13 13 0 6 0 0 81 6 16
2011 PM-02 50 28 19 0 2 0 2 79 2 58
2011 PM-03 61 30 7 1 0 0 0 92 2 410
2011 PM-04 59 29 8 3 0 0 0 89 3 238
2011 PM-05 59 30 5 3 1 0 0 90 5 201
2011 PM-06 63 22 4 7 3 0 0 85 10 68

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 36 14 11 7 0 0 68 18 1792
2017 PM-01 25 34 19 13 8 0 0 59 21 463
2017 PM-02 28 41 16 7 8 0 0 69 15 131
2017 PM-03 28 38 13 13 9 0 0 66 21 555
2017 PM-04 33 36 14 11 6 0 0 69 17 309
2017 PM-05 44 36 9 9 3 0 0 80 12 244
2017 PM-06 56 33 4 6 0 0 0 90 6 77
2014 PM 26 41 13 13 7 0 0 66 21 1537
2014 PM-01 21 39 17 13 10 0 0 59 24 453
2014 PM-02 30 45 14 7 4 0 0 75 11 76
2014 PM-03 24 40 13 15 7 0 0 64 22 492
2014 PM-04 26 44 10 13 8 0 0 70 21 252
2014 PM-05 35 40 9 13 3 0 0 75 16 198
2014 PM-06 39 49 6 4 2 0 0 88 6 51
2011 PM 28 42 11 12 5 1 0 71 18 993
2011 PM-01 31 38 0 25 0 6 0 73 27 16
2011 PM-02 26 47 10 7 9 2 0 74 16 58
2011 PM-03 24 46 12 13 4 0 0 70 17 410
2011 PM-04 27 40 11 14 7 0 0 68 21 238
2011 PM-05 34 39 12 9 4 0 0 74 14 201
2011 PM-06 43 35 3 9 10 0 0 78 19 68

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 35 16 9 6 0 0 70 15 1793
2017 PM-01 28 34 20 10 8 0 0 62 18 463
2017 PM-02 39 34 12 9 5 0 0 73 15 130
2017 PM-03 31 37 15 9 8 0 0 68 17 557
2017 PM-04 33 38 15 9 4 0 0 72 13 308
2017 PM-05 49 28 13 6 3 0 0 78 9 245
2017 PM-06 58 27 9 4 3 0 0 85 6 77
2014 PM 31 35 16 12 7 0 0 66 18 1537
2014 PM-01 27 32 19 14 8 0 0 59 21 453
2014 PM-02 34 39 13 9 4 0 0 74 13 76
2014 PM-03 29 35 16 13 6 0 0 64 19 492
2014 PM-04 30 37 15 10 8 0 0 68 17 252
2014 PM-05 42 36 10 7 5 0 0 78 12 198
2014 PM-06 39 43 12 6 0 0 0 82 6 51

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 38 14 10 5 0 0 70 15 1793
2017 PM-01 30 39 16 9 6 0 0 70 15 462
2017 PM-02 34 37 15 8 6 0 1 71 14 131
2017 PM-03 28 38 15 13 6 0 0 66 19 556
2017 PM-04 31 42 13 9 5 0 0 73 14 309
2017 PM-05 39 35 15 8 2 0 0 75 10 245
2017 PM-06 51 31 6 8 4 0 0 82 12 77
2014 PM 30 38 15 12 6 0 0 68 17 1537
2014 PM-01 28 38 15 12 8 0 0 66 20 453
2014 PM-02 33 49 11 1 7 0 0 82 8 76
2014 PM-03 28 37 17 13 5 1 0 65 18 492
2014 PM-04 27 40 13 13 6 1 0 67 19 252
2014 PM-05 40 36 12 8 3 0 1 77 11 198
2014 PM-06 41 35 12 8 2 0 2 78 10 51
2011 PM 33 43 11 9 3 1 1 77 12 991
2011 PM-01 31 50 0 6 6 6 0 87 13 16
2011 PM-02 38 40 14 5 3 0 0 78 9 58
2011 PM-03 30 43 12 12 3 1 0 73 15 408
2011 PM-04 29 50 12 5 1 1 2 81 7 238
2011 PM-05 38 38 10 10 3 0 0 77 14 201
2011 PM-06 43 35 7 6 7 1 0 79 13 68

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 38 10 5 3 0 0 81 8 1792
2017 PM-01 45 36 12 4 2 0 0 81 6 463
2017 PM-02 40 39 10 7 4 0 0 78 12 131
2017 PM-03 42 40 9 6 3 0 0 82 9 555
2017 PM-04 34 43 12 6 4 0 0 77 10 309
2017 PM-05 46 36 9 5 3 0 0 82 8 245
2017 PM-06 61 31 5 3 0 0 0 92 3 76
2014 PM 44 37 10 6 3 0 0 81 9 1537
2014 PM-01 44 38 8 7 3 0 0 82 10 453
2014 PM-02 45 29 18 8 0 0 0 74 8 76
2014 PM-03 42 39 9 6 3 0 0 82 9 492
2014 PM-04 40 40 11 6 2 0 0 80 8 252
2014 PM-05 46 36 10 5 3 0 0 82 8 198
2014 PM-06 59 31 10 0 0 0 0 90 0 51
2011 PM 42 39 10 6 2 0 0 81 9 991
2011 PM-01 56 25 13 0 6 0 0 81 6 16
2011 PM-02 26 34 22 12 5 0 0 60 17 58
2011 PM-03 44 41 9 5 2 0 0 85 7 409
2011 PM-04 39 43 10 7 1 0 0 82 8 237
2011 PM-05 44 38 9 6 2 0 0 82 9 201
2011 PM-06 53 26 4 7 9 0 0 79 16 68
2008 PM 41 42 9 5 3 0 0 83 7 834
2008 PM-01 19 75 6 0 0 0 0 94 0 16
2008 PM-02 32 42 15 8 1 1 0 75 10 72
2008 PM-03 40 41 10 4 5 0 0 80 9 358
2008 PM-04 47 41 7 3 2 0 0 88 5 168
2008 PM-05 46 43 6 5 1 0 0 88 5 155
2008 PM-06 47 39 8 6 0 0 0 86 6 49

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 38 16 6 3 0 1 75 8 1799
2017 PM-01 48 31 15 3 1 0 1 80 4 464
2017 PM-02 47 38 12 1 1 1 0 86 1 131
2017 PM-03 34 42 15 6 2 0 1 77 8 557
2017 PM-04 30 41 18 7 3 0 2 72 10 310
2017 PM-05 31 39 16 9 5 0 0 70 14 247
2017 PM-06 19 28 23 17 13 0 0 47 30 77
2014 PM 30 35 21 8 5 1 0 66 13 1536
2014 PM-01 36 32 22 6 3 0 1 69 9 453
2014 PM-02 41 43 11 4 1 0 0 84 5 76
2014 PM-03 30 38 18 8 4 1 1 70 12 492
2014 PM-04 27 35 23 8 6 1 0 62 15 252
2014 PM-05 20 33 25 13 8 0 1 54 21 197
2014 PM-06 18 22 25 22 14 0 0 39 35 51
2011 PM 26 36 23 9 5 0 1 63 14 994
2011 PM-01 38 31 6 13 6 0 6 73 20 16
2011 PM-02 45 38 10 3 3 0 0 83 7 58
2011 PM-03 27 35 23 7 6 0 1 63 14 410
2011 PM-04 23 41 21 11 3 0 1 65 14 238
2011 PM-05 26 33 28 9 3 0 0 59 13 202
2011 PM-06 15 29 26 19 10 0 0 44 29 68
2008 PM 24 29 25 14 8 0 1 53 22 834
2008 PM-01 25 31 6 31 6 0 0 56 38 16
2008 PM-02 42 31 11 10 6 0 1 73 15 72
2008 PM-03 19 31 25 14 10 0 1 50 25 358
2008 PM-04 32 24 26 13 5 0 1 57 17 168
2008 PM-05 19 34 28 14 5 0 0 52 19 155
2008 PM-06 16 14 44 12 14 0 0 30 26 50

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 27 33 15 8 1 3 23 43 1794
2017 PM-01 11 23 34 15 12 0 4 29 36 462
2017 PM-02 14 24 32 19 7 1 3 27 39 129
2017 PM-03 16 31 31 12 6 1 2 20 48 556
2017 PM-04 15 28 31 16 6 0 3 23 44 311
2017 PM-05 12 27 40 14 5 0 2 20 40 246
2017 PM-06 14 33 35 13 4 0 1 17 48 77
2014 PM 15 29 35 13 6 1 1 19 45 1535
2014 PM-01 12 26 36 16 7 1 2 24 39 453
2014 PM-02 12 18 38 14 13 0 4 29 32 76
2014 PM-03 19 30 33 11 5 2 1 16 50 491
2014 PM-04 16 29 35 12 6 2 1 18 46 252
2014 PM-05 13 31 38 11 5 0 2 16 45 198
2014 PM-06 6 45 39 6 4 0 0 10 51 51
2011 PM 15 30 35 13 5 0 1 18 46 992
2011 PM-01 31 25 25 13 6 0 0 19 56 16
2011 PM-02 16 21 33 22 5 0 3 29 38 58
2011 PM-03 13 28 36 15 7 0 1 22 41 410
2011 PM-04 17 34 33 14 2 0 1 15 51 237
2011 PM-05 16 30 37 9 4 0 2 14 48 201
2011 PM-06 15 37 35 4 6 1 1 11 53 68
2008 PM 12 31 38 13 4 0 1 18 43 834
2008 PM-01 6 25 44 25 0 0 0 25 31 16
2008 PM-02 6 29 29 24 10 0 3 34 36 72
2008 PM-03 13 28 41 13 4 1 0 18 41 358
2008 PM-04 10 27 40 13 7 0 2 20 38 168
2008 PM-05 12 37 38 10 3 0 1 12 49 154
2008 PM-06 20 48 22 8 0 2 0 8 69 50

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 20 28 21 13 2 4 36 34 1785
2017 PM-01 12 14 26 23 16 4 6 43 28 458
2017 PM-02 11 19 23 17 22 4 4 42 32 131
2017 PM-03 13 22 29 19 11 2 4 32 37 553
2017 PM-04 12 22 30 19 12 1 3 33 35 309
2017 PM-05 9 24 30 21 13 1 3 36 33 244
2017 PM-06 8 24 31 28 6 1 1 36 33 77
2014 PM 14 21 31 18 11 3 3 31 37 1533
2014 PM-01 12 16 30 20 14 3 5 36 30 450
2014 PM-02 11 24 22 22 17 1 3 41 36 76
2014 PM-03 16 24 30 15 9 3 2 26 42 491
2014 PM-04 14 25 31 16 9 2 2 26 41 252
2014 PM-05 13 21 33 20 10 2 2 31 35 198
2014 PM-06 6 16 47 24 8 0 0 31 22 51
2011 PM 11 21 32 21 11 1 3 33 33 991
2011 PM-01 31 6 25 13 25 0 0 38 38 16
2011 PM-02 7 19 29 21 12 2 10 37 29 58
2011 PM-03 9 22 31 22 12 1 2 35 32 409
2011 PM-04 14 24 30 22 10 0 1 32 38 237
2011 PM-05 12 19 35 20 9 1 3 31 32 201
2011 PM-06 10 18 43 16 10 0 3 27 29 68
2008 PM 12 23 33 20 7 2 2 29 36 830
2008 PM-01 19 25 19 19 0 6 13 23 54 16
2008 PM-02 8 17 30 24 13 3 6 40 28 71
2008 PM-03 14 21 33 21 7 3 1 29 36 356
2008 PM-04 6 28 33 22 7 2 2 30 35 168
2008 PM-05 10 23 38 18 8 1 1 26 34 154
2008 PM-06 20 30 32 12 4 2 0 16 51 50

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 20 29 18 12 2 7 32 36 1791
2017 PM-01 5 12 26 23 19 4 10 49 20 458
2017 PM-02 12 21 29 15 10 1 11 29 38 131
2017 PM-03 17 19 28 18 10 2 6 30 39 556
2017 PM-04 13 26 30 15 9 1 5 26 42 310
2017 PM-05 13 26 36 15 7 1 2 22 40 246
2017 PM-06 14 35 30 14 5 1 1 20 50 77
2014 PM 13 20 31 19 10 3 5 31 36 1531
2014 PM-01 6 12 29 25 15 5 8 46 20 449
2014 PM-02 16 18 36 13 7 3 8 22 38 76
2014 PM-03 13 23 28 21 9 3 3 32 38 491
2014 PM-04 13 25 33 17 9 2 2 27 39 252
2014 PM-05 25 25 35 7 6 1 3 13 51 197
2014 PM-06 20 31 43 6 0 0 0 6 51 51
2011 PM 20 23 27 17 7 1 5 25 46 991
2011 PM-01 31 13 19 13 0 6 19 17 58 16
2011 PM-02 12 26 21 18 7 4 12 29 46 57
2011 PM-03 20 18 27 21 9 2 3 32 40 409
2011 PM-04 17 25 27 15 7 1 7 24 46 237
2011 PM-05 22 30 29 10 5 0 3 16 54 202
2011 PM-06 22 26 31 10 6 0 4 17 51 68
2008 PM 16 25 30 17 7 2 4 25 43 832
2008 PM-01 6 25 25 13 13 0 19 31 38 16
2008 PM-02 15 23 27 15 8 6 6 27 43 71
2008 PM-03 16 23 30 19 7 2 3 27 41 357
2008 PM-04 12 20 33 18 10 0 7 31 34 168
2008 PM-05 15 32 30 15 4 1 3 20 49 154
2008 PM-06 26 32 32 6 4 0 0 10 58 50

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 16 33 23 14 1 4 39 27 1788
2017 PM-01 4 10 27 29 22 2 7 55 15 456
2017 PM-02 8 18 28 17 21 1 7 41 28 128
2017 PM-03 11 13 32 24 15 1 3 41 25 557
2017 PM-04 9 19 41 20 8 0 2 29 29 310
2017 PM-05 11 27 36 21 4 0 1 25 38 247
2017 PM-06 28 26 33 10 3 0 0 13 54 77
2014 PM 12 17 33 24 10 1 3 35 30 1527
2014 PM-01 8 13 33 24 15 2 5 42 23 451
2014 PM-02 8 9 18 51 9 0 4 63 18 76
2014 PM-03 12 16 32 26 10 1 2 38 29 487
2014 PM-04 13 19 39 20 8 1 0 28 33 249
2014 PM-05 19 22 39 13 6 1 2 19 42 198
2014 PM-06 16 35 33 14 2 0 0 16 51 51
2011 PM 15 20 34 19 8 0 2 28 36 987
2011 PM-01 31 6 31 19 0 6 6 21 43 16
2011 PM-02 10 7 29 26 21 0 7 50 19 58
2011 PM-03 13 18 32 25 9 0 2 35 32 407
2011 PM-04 11 23 38 17 8 0 2 26 35 237
2011 PM-05 19 26 38 12 4 0 2 16 45 199
2011 PM-06 26 22 32 10 7 0 1 18 49 68
2008 PM 11 20 37 21 7 1 2 29 32 832
2008 PM-01 13 6 44 6 13 6 13 23 23 16
2008 PM-02 6 18 24 31 14 3 4 48 26 71
2008 PM-03 10 18 39 25 6 0 2 32 28 357
2008 PM-04 10 20 35 23 10 0 2 34 30 168
2008 PM-05 14 27 42 13 3 1 1 16 41 154
2008 PM-06 28 20 40 6 6 0 0 12 48 50

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 22 28 16 13 2 4 31 39 1789
2017 PM-01 9 15 28 18 21 2 7 43 26 460
2017 PM-02 11 25 21 18 17 2 6 38 39 130
2017 PM-03 17 19 29 17 11 3 4 30 39 555
2017 PM-04 18 28 27 15 9 0 2 24 48 310
2017 PM-05 16 28 29 14 8 2 2 23 47 245
2017 PM-06 23 30 32 10 3 1 0 13 54 76
2014 PM 19 23 28 17 9 1 3 27 44 1532
2014 PM-01 14 20 26 22 12 2 5 37 36 449
2014 PM-02 16 12 29 25 12 0 7 39 30 76
2014 PM-03 17 24 29 17 8 2 2 27 43 491
2014 PM-04 24 27 28 11 8 1 1 19 52 252
2014 PM-05 25 28 27 11 6 1 2 18 55 198
2014 PM-06 27 25 29 16 2 0 0 18 53 51
2011 PM 23 27 26 14 7 1 2 21 52 991
2011 PM-01 44 19 19 6 13 0 0 19 63 16
2011 PM-02 17 16 28 14 17 2 7 34 36 58
2011 PM-03 23 26 26 15 6 1 1 22 51 408
2011 PM-04 22 30 26 13 6 0 2 20 54 238
2011 PM-05 22 28 28 14 4 0 2 19 52 201
2011 PM-06 25 34 25 4 10 0 1 15 60 68
2008 PM 26 29 25 12 6 1 2 18 56 833
2008 PM-01 38 6 38 13 6 0 0 19 44 16
2008 PM-02 18 21 24 18 13 1 4 33 42 71
2008 PM-03 29 29 22 13 5 1 1 19 60 358
2008 PM-04 18 29 28 13 10 0 3 23 48 168
2008 PM-05 26 31 30 6 4 2 1 11 58 154
2008 PM-06 32 40 18 4 6 0 0 10 72 50

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 23 27 16 10 3 4 29 42 1794
2017 PM-01 15 19 25 16 13 6 6 32 39 457
2017 PM-02 20 25 19 9 15 6 7 28 51 131
2017 PM-03 17 23 25 19 11 2 4 32 42 558
2017 PM-04 15 25 31 18 7 2 3 26 42 311
2017 PM-05 14 25 36 14 8 1 3 22 41 247
2017 PM-06 10 37 35 14 4 0 0 18 47 77
2014 PM 17 24 27 17 9 3 3 28 43 1531
2014 PM-01 19 23 26 14 10 5 4 25 46 452
2014 PM-02 15 21 21 17 7 9 9 30 44 75
2014 PM-03 17 25 27 19 8 3 2 28 44 489
2014 PM-04 12 26 25 20 12 2 3 33 40 251
2014 PM-05 15 24 32 17 9 1 3 27 40 198
2014 PM-06 18 31 31 16 4 0 0 20 49 51
2011 PM 13 24 30 18 10 1 4 30 39 991
2011 PM-01 38 13 31 0 6 0 13 7 57 16
2011 PM-02 17 14 26 16 16 2 10 35 35 58
2011 PM-03 15 24 26 19 11 1 3 32 41 409
2011 PM-04 10 24 30 19 9 2 5 31 37 238
2011 PM-05 12 25 37 16 8 1 3 24 38 200
2011 PM-06 9 26 34 16 12 0 3 29 36 68
2008 PM 18 27 28 15 8 2 3 24 47 833
2008 PM-01 38 19 13 25 6 0 0 31 56 16
2008 PM-02 24 24 17 11 9 9 6 23 57 70
2008 PM-03 17 26 27 18 9 1 3 28 44 358
2008 PM-04 14 24 34 14 10 1 4 24 40 168
2008 PM-05 17 34 25 13 5 3 3 19 54 155
2008 PM-06 22 26 38 4 10 0 0 14 48 50

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 19 34 18 11 2 4 30 34 1793
2017 PM-01 8 12 31 21 17 4 7 42 23 460
2017 PM-02 14 18 25 20 14 2 7 37 36 131
2017 PM-03 15 19 33 18 10 2 3 29 36 556
2017 PM-04 13 24 38 15 7 2 2 23 38 310
2017 PM-05 11 26 39 15 6 1 2 21 38 246
2017 PM-06 15 30 36 14 3 1 1 17 46 77
2014 PM 13 22 33 18 8 2 3 28 37 1534
2014 PM-01 9 18 31 20 13 3 5 36 30 452
2014 PM-02 13 17 30 24 8 1 7 34 33 76
2014 PM-03 14 26 33 17 6 2 2 24 42 491
2014 PM-04 16 20 36 17 7 2 2 25 37 251
2014 PM-05 17 25 34 16 5 1 3 21 43 198
2014 PM-06 20 20 45 12 2 2 0 14 40 51
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 16 5 5 3 0 2 86 8 1801
2017 PM-01 69 14 6 4 3 1 3 87 7 465
2017 PM-02 70 19 3 5 1 1 2 91 6 131
2017 PM-03 67 17 6 5 2 0 3 87 7 557
2017 PM-04 66 15 7 6 4 0 2 83 10 311
2017 PM-05 70 15 4 7 3 0 2 86 10 247
2017 PM-06 70 18 3 5 4 0 0 88 9 77
2014 PM 73 13 4 4 3 0 2 89 7 1537
2014 PM-01 78 9 4 3 2 0 4 90 5 453
2014 PM-02 70 20 4 3 4 0 0 89 7 76
2014 PM-03 71 15 4 2 3 1 3 90 6 492
2014 PM-04 72 14 4 5 4 0 0 87 9 252
2014 PM-05 70 15 4 7 4 0 1 86 11 198
2014 PM-06 73 18 0 8 2 0 0 90 10 51
2011 PM 71 13 4 4 4 1 3 87 8 991
2011 PM-01 75 13 6 6 0 0 0 88 6 16
2011 PM-02 72 19 0 3 2 0 3 95 5 58
2011 PM-03 69 13 5 3 4 1 5 88 8 409
2011 PM-04 71 14 6 3 5 0 1 86 8 237
2011 PM-05 74 9 3 6 5 0 2 85 12 201
2011 PM-06 75 15 4 3 3 0 0 90 6 68
2008 PM 64 12 4 6 5 0 8 83 12 834
2008 PM-01 63 25 0 6 0 0 6 93 7 16
2008 PM-02 58 11 11 13 7 0 0 69 19 72
2008 PM-03 66 12 4 3 5 1 9 86 9 358
2008 PM-04 62 13 4 6 7 0 9 82 14 167
2008 PM-05 65 12 4 8 3 1 8 84 12 155
2008 PM-06 60 20 2 8 6 0 4 83 15 50

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 31 17 9 8 4 4 63 19 1802
2017 PM-01 27 28 17 11 9 4 3 60 22 465
2017 PM-02 25 30 13 7 10 10 5 65 20 131
2017 PM-03 24 31 20 9 9 4 3 59 20 558
2017 PM-04 25 35 17 7 7 3 4 66 16 311
2017 PM-05 32 29 16 10 5 5 3 67 16 247
2017 PM-06 41 36 9 5 3 3 4 82 8 77
2014 PM 32 31 16 8 5 5 3 68 15 1536
2014 PM-01 28 27 21 9 8 5 2 59 18 452
2014 PM-02 32 34 14 7 3 7 4 74 10 76
2014 PM-03 30 33 16 8 4 6 2 69 14 492
2014 PM-04 32 31 14 8 5 7 3 70 14 252
2014 PM-05 40 29 11 6 6 3 5 75 13 198
2014 PM-06 49 41 8 0 0 0 2 92 0 51

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 31 10 8 7 1 0 75 16 1800
2017 PM-01 40 31 12 9 8 1 0 72 17 465
2017 PM-02 45 25 10 8 10 1 0 71 19 131
2017 PM-03 40 31 9 9 9 1 0 72 18 557
2017 PM-04 44 34 8 8 5 0 1 79 13 310
2017 PM-05 51 31 10 6 3 0 0 81 9 247
2017 PM-06 55 32 4 8 1 0 0 87 9 77
2014 PM 48 30 9 8 5 1 0 78 13 1535
2014 PM-01 42 30 11 10 7 0 0 72 17 452
2014 PM-02 47 29 12 8 3 1 0 77 11 76
2014 PM-03 46 32 8 9 4 1 0 79 13 491
2014 PM-04 50 31 8 8 4 1 0 81 11 252
2014 PM-05 57 28 7 3 5 0 0 85 8 198
2014 PM-06 69 22 6 4 0 0 0 90 4 51

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 35 14 14 9 1 0 62 24 1800
2017 PM-01 23 31 15 16 13 1 0 55 30 465
2017 PM-02 37 27 12 11 11 2 0 65 22 131
2017 PM-03 20 34 16 18 11 1 1 55 29 556
2017 PM-04 28 40 15 11 5 0 0 68 16 311
2017 PM-05 33 41 10 10 5 0 1 75 15 247
2017 PM-06 41 40 3 12 5 0 0 81 17 77
2014 PM 23 40 13 14 8 2 0 64 23 1537
2014 PM-01 19 33 14 17 14 3 0 54 32 453
2014 PM-02 25 42 13 9 7 3 1 70 16 76
2014 PM-03 18 43 15 16 5 3 0 63 22 492
2014 PM-04 25 42 12 13 7 2 0 68 20 252
2014 PM-05 33 46 8 7 4 1 1 81 11 198
2014 PM-06 41 41 8 10 0 0 0 82 10 51
2011 PM 26 38 13 15 7 1 0 65 23 993
2011 PM-01 31 31 0 38 0 0 0 63 38 16
2011 PM-02 21 33 14 16 14 3 0 55 30 58
2011 PM-03 24 35 16 15 9 0 0 60 24 409
2011 PM-04 26 40 13 13 6 3 0 68 19 238
2011 PM-05 28 39 9 17 4 1 0 68 22 202
2011 PM-06 32 49 3 9 7 0 0 81 16 68
2008 PM 25 40 14 13 6 2 1 67 19 835
2008 PM-01 0 50 13 13 25 0 0 50 38 16
2008 PM-02 24 47 8 10 4 6 1 76 15 72
2008 PM-03 19 38 16 16 8 1 1 59 25 358
2008 PM-04 33 41 12 10 3 1 0 75 13 168
2008 PM-05 32 39 12 11 4 2 1 73 15 155
2008 PM-06 38 34 14 10 2 0 2 73 12 50

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 26 16 15 13 9 0 52 31 1803
2017 PM-01 12 21 19 18 19 10 1 37 41 465
2017 PM-02 24 21 14 14 11 16 1 53 30 131
2017 PM-03 18 23 16 19 15 9 0 45 37 559
2017 PM-04 25 31 15 11 10 7 1 61 23 311
2017 PM-05 33 33 11 10 3 9 1 74 14 247
2017 PM-06 46 33 9 6 5 0 0 79 12 77
2014 PM 21 27 16 16 10 9 1 53 29 1535
2014 PM-01 12 21 19 20 19 9 0 37 43 453
2014 PM-02 14 28 12 18 14 8 5 48 38 76
2014 PM-03 18 31 16 18 7 10 0 54 27 491
2014 PM-04 26 25 18 13 8 10 0 57 23 252
2014 PM-05 33 35 10 8 4 10 1 76 12 198
2014 PM-06 51 33 4 10 0 2 0 86 10 51
2011 PM 28 27 15 12 9 8 1 60 24 989
2011 PM-01 25 19 19 13 13 13 0 50 29 16
2011 PM-02 23 23 25 11 16 4 0 47 27 57
2011 PM-03 19 28 16 16 11 9 1 53 30 407
2011 PM-04 31 26 17 10 5 10 0 64 17 238
2011 PM-05 34 27 12 13 7 7 0 66 21 201
2011 PM-06 53 26 4 3 10 1 1 82 14 68
2008 PM 28 28 15 11 8 8 1 62 21 835
2008 PM-01 6 19 19 13 31 13 0 29 50 16
2008 PM-02 18 33 15 8 8 15 1 62 20 72
2008 PM-03 23 23 18 15 10 10 1 51 28 358
2008 PM-04 30 36 15 10 3 5 2 71 13 168
2008 PM-05 43 28 12 8 5 5 1 75 13 155
2008 PM-06 44 34 2 10 2 6 2 85 13 50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 22 18 16 13 18 1 42 36 1801
2017 PM-01 9 21 19 16 15 18 1 38 39 465
2017 PM-02 13 23 14 13 11 25 1 48 32 130
2017 PM-03 10 20 18 19 17 17 1 36 43 559
2017 PM-04 10 22 23 16 9 18 2 39 32 311
2017 PM-05 16 25 15 15 8 19 2 52 29 247
2017 PM-06 25 44 8 8 8 5 3 75 17 76
2014 PM 11 21 20 16 13 17 2 40 36 1536
2014 PM-01 11 17 21 18 17 13 2 33 42 452
2014 PM-02 8 16 14 16 9 33 4 38 40 76
2014 PM-03 9 20 22 16 13 19 1 36 36 492
2014 PM-04 10 25 16 14 11 19 4 46 32 252
2014 PM-05 14 28 21 13 7 14 4 51 24 198
2014 PM-06 18 41 12 14 10 4 2 63 25 51

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 39 8 6 3 0 0 83 9 1799
2017 PM-01 41 39 10 6 4 0 0 80 10 465
2017 PM-02 49 31 10 7 3 0 0 80 9 131
2017 PM-03 39 40 9 9 3 0 0 79 12 558
2017 PM-04 43 43 9 4 1 0 0 86 5 311
2017 PM-05 56 35 3 5 1 0 0 91 6 244
2017 PM-06 51 42 1 4 1 0 0 94 5 77
2014 PM 46 40 7 5 2 0 0 87 7 1531
2014 PM-01 42 42 8 6 3 0 0 84 8 450
2014 PM-02 46 42 8 0 3 0 1 89 3 76
2014 PM-03 41 43 7 6 1 1 0 86 7 490
2014 PM-04 50 38 5 5 2 0 0 88 7 251
2014 PM-05 60 34 4 2 1 0 0 93 3 198
2014 PM-06 71 25 2 2 0 0 0 96 2 51
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 36 11 8 6 0 0 75 14 1803
2017 PM-01 38 38 11 7 5 0 0 77 12 465
2017 PM-02 33 35 17 6 9 0 0 69 15 131
2017 PM-03 38 36 10 9 6 0 0 74 15 559
2017 PM-04 36 37 12 8 6 0 0 74 15 311
2017 PM-05 41 33 11 9 4 0 1 75 14 247
2017 PM-06 46 40 6 4 4 0 0 86 8 77
2014 PM 37 36 12 10 5 1 1 73 14 1536
2014 PM-01 35 36 13 9 5 1 1 73 14 452
2014 PM-02 43 36 8 8 4 0 1 80 12 76
2014 PM-03 35 35 13 12 4 0 1 71 16 492
2014 PM-04 33 38 10 12 6 2 0 72 18 252
2014 PM-05 48 31 13 4 4 0 0 79 8 198
2014 PM-06 31 47 6 10 6 0 0 78 16 51
2011 PM 35 38 11 11 5 1 0 73 16 994
2011 PM-01 44 38 19 0 0 0 0 81 0 16
2011 PM-02 33 52 5 5 3 0 2 86 9 58
2011 PM-03 33 38 12 11 5 1 0 71 17 410
2011 PM-04 35 33 13 14 4 1 0 69 18 238
2011 PM-05 39 39 7 10 5 0 0 77 15 202
2011 PM-06 41 34 9 10 4 0 1 76 15 68
2008 PM 29 35 14 11 9 1 0 65 20 835
2008 PM-01 31 25 13 19 13 0 0 56 31 16
2008 PM-02 39 31 13 7 11 0 0 69 18 72
2008 PM-03 27 36 17 11 9 1 0 63 20 358
2008 PM-04 30 40 12 11 7 1 0 71 17 168
2008 PM-05 33 31 12 12 10 1 1 65 23 155
2008 PM-06 26 38 10 14 4 8 0 70 20 50

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 31 10 7 5 2 0 78 11 1803
2017 PM-01 45 33 9 6 4 3 1 81 10 465
2017 PM-02 43 30 6 12 7 2 0 75 19 131
2017 PM-03 45 31 12 7 5 1 0 76 12 559
2017 PM-04 42 31 12 8 5 1 0 75 13 311
2017 PM-05 53 27 10 4 4 2 0 82 8 247
2017 PM-06 56 28 9 3 4 0 0 85 6 77
2014 PM 45 29 12 6 4 2 1 77 10 1537
2014 PM-01 40 30 15 6 5 3 1 73 11 453
2014 PM-02 51 22 16 4 4 1 1 76 8 76
2014 PM-03 45 32 11 7 3 2 1 79 10 492
2014 PM-04 41 29 12 9 4 4 2 74 13 252
2014 PM-05 62 21 11 3 3 1 0 83 6 198
2014 PM-06 41 39 12 8 0 0 0 80 8 51
2011 PM 43 31 12 7 4 2 1 77 11 994
2011 PM-01 44 44 0 6 0 6 0 93 7 16
2011 PM-02 33 40 12 10 3 0 2 74 14 58
2011 PM-03 41 35 12 6 4 2 1 78 10 410
2011 PM-04 45 28 14 7 3 3 1 75 10 238
2011 PM-05 47 27 10 10 4 1 0 75 15 202
2011 PM-06 50 22 13 7 1 4 1 77 9 68
2008 PM 37 30 13 10 6 4 1 71 16 834
2008 PM-01 38 31 19 0 13 0 0 69 13 16
2008 PM-02 45 24 8 11 6 4 1 73 18 71
2008 PM-03 32 33 15 11 6 3 0 67 18 358
2008 PM-04 42 30 10 8 4 5 1 77 13 168
2008 PM-05 41 28 12 7 5 5 2 74 13 155
2008 PM-06 42 24 10 8 6 10 0 73 16 50

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 35 8 9 5 0 0 79 13 1801
2017 PM-01 44 36 8 7 4 0 1 81 11 465
2017 PM-02 43 33 7 9 8 1 0 77 17 131
2017 PM-03 42 34 8 9 5 1 0 77 15 558
2017 PM-04 39 35 8 13 5 0 0 75 17 310
2017 PM-05 46 36 8 8 2 0 0 82 10 247
2017 PM-06 51 35 4 6 4 0 0 86 10 77
2014 PM 41 34 10 9 4 1 0 76 13 1537
2014 PM-01 41 34 11 8 4 1 0 76 12 453
2014 PM-02 41 36 14 7 1 0 1 77 8 76
2014 PM-03 39 34 12 10 4 1 0 74 14 492
2014 PM-04 38 33 11 10 6 1 1 72 17 252
2014 PM-05 51 35 5 6 3 1 1 87 9 198
2014 PM-06 35 37 8 18 2 0 0 73 20 51
2011 PM 40 37 9 9 5 1 1 78 14 994
2011 PM-01 44 38 13 6 0 0 0 81 6 16
2011 PM-02 33 45 10 9 3 0 0 78 12 58
2011 PM-03 37 40 9 9 4 1 1 78 13 410
2011 PM-04 42 35 9 9 4 1 0 78 13 238
2011 PM-05 44 33 9 6 7 0 0 77 14 202
2011 PM-06 44 31 1 15 6 0 3 77 21 68
2008 PM 36 33 12 12 6 1 0 70 18 835
2008 PM-01 25 44 13 13 6 0 0 69 19 16
2008 PM-02 42 36 8 4 7 1 1 80 11 72
2008 PM-03 34 31 14 13 6 1 1 66 20 358
2008 PM-04 39 38 8 10 4 1 0 77 14 168
2008 PM-05 38 32 12 10 7 1 0 71 17 155
2008 PM-06 36 26 8 26 2 2 0 63 29 50

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 12 4 2 2 0 2 92 4 1798
2017 PM-01 76 11 3 2 3 1 3 91 5 463
2017 PM-02 76 17 4 1 0 0 1 95 1 131
2017 PM-03 76 13 5 2 3 0 2 91 4 558
2017 PM-04 78 10 4 2 3 0 2 90 6 311
2017 PM-05 80 13 3 2 1 0 2 94 2 245
2017 PM-06 84 10 3 1 1 0 0 95 3 77
2014 PM 80 9 3 2 2 0 3 92 5 1535
2014 PM-01 84 9 2 1 2 0 3 95 3 452
2014 PM-02 79 12 7 3 0 0 0 91 3 76
2014 PM-03 76 10 3 3 3 1 4 90 6 491
2014 PM-04 80 9 5 3 2 0 1 90 5 252
2014 PM-05 85 7 1 2 2 1 3 95 4 198
2014 PM-06 84 10 0 2 4 0 0 94 6 51
2011 PM 78 11 4 1 2 1 3 92 4 994
2011 PM-01 81 19 0 0 0 0 0 100 0 16
2011 PM-02 81 10 5 2 2 0 0 91 3 58
2011 PM-03 72 13 4 1 3 1 6 91 5 410
2011 PM-04 78 10 5 3 2 0 1 90 6 238
2011 PM-05 85 9 3 0 0 0 2 96 1 202
2011 PM-06 88 7 3 0 1 0 0 96 1 68
2008 PM 77 9 3 2 3 0 6 92 5 835
2008 PM-01 75 13 6 0 0 0 6 93 0 16
2008 PM-02 72 13 4 3 6 0 3 87 9 72
2008 PM-03 75 10 2 2 3 0 8 92 5 358
2008 PM-04 78 8 3 2 2 1 6 92 4 168
2008 PM-05 83 6 3 3 1 0 5 93 3 155
2008 PM-06 78 12 2 2 4 0 2 92 6 50

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 21 7 6 7 3 5 79 13 1801
2017 PM-01 52 19 6 6 6 4 7 80 14 464
2017 PM-02 40 14 9 8 11 7 11 65 23 131
2017 PM-03 50 24 7 4 7 3 6 81 12 559
2017 PM-04 53 19 9 7 5 2 4 77 13 311
2017 PM-05 57 22 6 5 5 2 2 83 11 246
2017 PM-06 47 32 5 8 3 4 1 84 11 77
2014 PM 55 22 7 5 4 3 3 83 9 1537
2014 PM-01 59 20 5 5 5 2 4 84 10 453
2014 PM-02 41 28 12 8 3 5 4 75 12 76
2014 PM-03 58 24 7 3 2 4 2 87 6 492
2014 PM-04 56 24 8 4 3 2 2 84 7 252
2014 PM-05 50 15 10 6 9 5 6 72 16 198
2014 PM-06 53 14 14 10 8 0 2 68 18 51
2011 PM 53 26 7 6 5 2 2 83 11 993
2011 PM-01 50 25 6 13 6 0 0 75 19 16
2011 PM-02 43 22 12 5 14 2 2 68 20 58
2011 PM-03 55 27 6 6 3 1 2 84 9 410
2011 PM-04 56 23 7 7 5 1 1 80 12 238
2011 PM-05 51 30 5 5 4 2 2 85 9 201
2011 PM-06 54 28 7 3 1 6 0 88 5 68

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 27 8 5 5 1 1 82 10 1798
2017 PM-01 54 28 7 5 4 1 1 83 9 465
2017 PM-02 46 28 10 5 7 1 3 77 13 130
2017 PM-03 51 30 7 5 6 1 0 82 11 558
2017 PM-04 53 27 7 8 4 1 0 81 12 310
2017 PM-05 61 20 9 4 4 1 0 82 9 245
2017 PM-06 67 28 4 1 0 0 0 95 1 77

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 27 11 4 4 1 0 81 8 1801
2017 PM-01 51 28 13 3 3 2 1 80 7 465
2017 PM-02 49 24 15 4 7 1 1 74 11 131
2017 PM-03 52 29 8 3 6 1 0 82 9 559
2017 PM-04 51 27 12 5 4 1 0 79 9 310
2017 PM-05 62 19 10 4 4 1 0 82 8 246
2017 PM-06 69 25 5 1 0 0 0 94 1 77

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 29 10 6 5 0 0 79 11 1798
2017 PM-01 52 28 12 5 4 0 0 80 8 464
2017 PM-02 46 25 9 10 10 0 0 71 20 130
2017 PM-03 49 31 9 5 6 0 0 80 11 558
2017 PM-04 47 28 12 8 5 0 0 76 13 310
2017 PM-05 53 30 8 7 3 0 0 82 10 246
2017 PM-06 61 30 5 1 3 0 0 91 4 77
2014 PM 49 29 11 6 4 1 0 79 10 1535
2014 PM-01 47 31 10 6 4 1 0 79 11 452
2014 PM-02 47 31 17 0 4 1 0 78 4 75
2014 PM-03 49 30 10 7 3 0 0 79 10 492
2014 PM-04 45 29 13 7 5 1 0 75 12 252
2014 PM-05 59 24 10 4 4 0 0 83 8 198
2014 PM-06 53 24 12 12 0 0 0 76 12 51
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 40 9 6 3 1 2 81 10 321
2017 PM-03 44 38 6 6 5 0 2 83 11 64
2017 PM-04 33 45 9 9 4 0 0 78 13 109
2017 PM-05 48 36 9 3 3 0 3 85 5 78
2017 PM-06 33 41 10 6 1 1 7 81 8 68
2014 PM 34 37 12 9 3 2 3 75 13 243
2014 PM-03 42 42 5 7 2 2 0 85 9 55
2014 PM-04 32 37 16 7 7 0 1 69 14 73
2014 PM-05 36 42 8 6 2 3 3 83 8 64
2014 PM-06 24 27 18 16 0 7 9 61 18 45

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 31 16 11 7 6 0 64 19 1801
2017 PM-01 26 30 21 8 8 7 0 60 18 465
2017 PM-02 34 27 10 15 7 7 0 65 24 131
2017 PM-03 27 32 16 12 9 4 0 61 22 557
2017 PM-04 31 29 17 11 4 7 0 65 16 311
2017 PM-05 32 35 12 10 2 8 0 73 13 247
2017 PM-06 27 41 14 9 8 1 0 69 17 77
2014 PM 29 34 15 8 5 9 0 70 14 1534
2014 PM-01 30 33 14 6 7 10 0 70 14 451
2014 PM-02 28 38 20 5 1 8 0 71 7 76
2014 PM-03 29 32 17 8 4 10 0 68 13 491
2014 PM-04 26 35 15 10 5 9 0 67 17 252
2014 PM-05 31 38 10 10 3 8 0 75 14 198
2014 PM-06 27 39 14 16 2 2 0 68 18 51
2011 PM 27 31 18 10 9 5 0 61 20 994
2011 PM-01 25 56 6 0 6 6 0 87 7 16
2011 PM-02 31 24 19 7 14 3 2 58 22 58
2011 PM-03 25 32 20 10 7 6 0 60 18 410
2011 PM-04 26 34 15 8 10 7 0 65 19 238
2011 PM-05 29 27 17 14 9 3 0 58 24 202
2011 PM-06 31 31 10 9 16 3 0 64 26 68

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 32 18 12 9 2 0 60 22 1801
2017 PM-01 26 30 17 13 11 3 0 58 25 463
2017 PM-02 31 29 16 11 10 4 0 62 22 131
2017 PM-03 24 30 20 14 11 1 0 55 25 559
2017 PM-04 28 34 18 11 7 2 0 63 18 311
2017 PM-05 32 34 17 11 4 2 0 67 15 247
2017 PM-06 23 50 17 5 5 0 0 73 10 77
2014 PM 26 35 18 11 7 3 0 63 18 1535
2014 PM-01 29 36 17 6 8 3 0 67 15 452
2014 PM-02 20 41 18 13 5 3 0 62 19 76
2014 PM-03 24 33 21 11 7 4 0 59 19 491
2014 PM-04 25 33 17 15 6 4 0 60 22 252
2014 PM-05 30 37 14 12 5 3 0 68 17 198
2014 PM-06 22 43 24 8 4 0 0 65 12 51
2011 PM 21 32 18 14 11 3 0 55 26 994
2011 PM-01 31 31 19 13 0 6 0 67 13 16
2011 PM-02 22 26 26 7 12 7 0 52 20 58
2011 PM-03 20 33 19 16 10 3 0 54 27 410
2011 PM-04 20 34 17 14 13 3 0 55 28 238
2011 PM-05 24 31 18 15 11 2 0 56 26 202
2011 PM-06 22 37 13 12 16 0 0 59 28 68
2008 PM 21 30 21 16 10 3 0 52 26 835
2008 PM-01 13 50 25 0 13 0 0 63 13 16
2008 PM-02 22 24 28 13 10 3 1 48 23 72
2008 PM-03 18 29 21 17 13 3 0 49 30 358
2008 PM-04 21 34 20 14 7 3 0 57 22 168
2008 PM-05 28 28 21 15 6 1 1 57 22 155
2008 PM-06 22 30 18 18 8 4 0 54 27 50

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 32 20 15 9 5 0 54 26 1797
2017 PM-01 20 31 20 13 10 6 0 54 24 463
2017 PM-02 25 26 16 13 10 9 0 56 26 130
2017 PM-03 17 30 21 18 12 4 0 48 30 559
2017 PM-04 18 33 24 12 9 4 0 54 22 310
2017 PM-05 19 39 15 17 6 5 0 61 24 245
2017 PM-06 13 49 19 15 2 1 0 62 18 77
2014 PM 18 32 21 15 8 7 0 53 24 1534
2014 PM-01 21 31 22 11 8 8 0 56 20 452
2014 PM-02 14 36 26 11 8 5 0 53 19 76
2014 PM-03 16 32 21 15 9 7 0 51 27 490
2014 PM-04 17 32 20 19 6 6 0 51 27 252
2014 PM-05 20 33 18 16 9 5 0 55 26 198
2014 PM-06 16 31 27 16 8 2 0 48 24 51
2011 PM 10 34 19 20 10 6 0 48 32 994
2011 PM-01 6 56 13 13 0 13 0 71 14 16
2011 PM-02 16 34 26 12 5 7 0 54 19 58
2011 PM-03 10 31 20 22 9 8 0 44 34 410
2011 PM-04 11 34 19 18 11 7 0 48 31 238
2011 PM-05 9 39 19 19 12 1 0 49 32 202
2011 PM-06 10 38 15 19 15 3 0 50 35 68
2008 PM 9 29 22 24 11 6 0 40 36 833
2008 PM-01 0 31 25 25 13 6 0 33 40 16
2008 PM-02 11 31 25 18 8 7 0 45 28 72
2008 PM-03 9 25 21 23 14 8 0 37 40 358
2008 PM-04 9 35 23 20 7 7 0 47 29 167
2008 PM-05 11 32 22 25 7 3 0 44 33 154
2008 PM-06 8 20 22 32 16 2 0 29 49 50

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 27 17 15 13 7 0 51 30 1802
2017 PM-01 21 25 17 12 17 8 0 50 31 465
2017 PM-02 22 23 17 13 15 10 0 50 32 131
2017 PM-03 21 25 16 18 14 7 0 49 34 558
2017 PM-04 21 29 17 15 10 8 0 54 27 311
2017 PM-05 22 31 19 13 11 4 0 55 25 247
2017 PM-06 15 35 19 17 9 5 0 53 27 77
2014 PM 20 27 18 14 12 9 0 52 29 1532
2014 PM-01 21 27 19 12 11 9 0 54 25 451
2014 PM-02 17 32 17 16 12 7 0 52 30 76
2014 PM-03 20 24 19 16 12 8 0 48 31 490
2014 PM-04 19 29 15 15 13 9 0 53 31 252
2014 PM-05 23 27 16 14 12 9 0 54 28 197
2014 PM-06 14 37 16 22 10 2 0 52 32 51
2011 PM 16 30 18 16 12 8 0 50 31 994
2011 PM-01 13 44 6 13 13 13 0 64 29 16
2011 PM-02 16 29 29 7 10 9 0 49 19 58
2011 PM-03 15 29 20 14 12 10 0 49 29 410
2011 PM-04 15 31 16 16 13 9 0 51 32 238
2011 PM-05 17 30 14 22 13 4 0 49 37 202
2011 PM-06 19 35 13 15 13 4 0 57 29 68
2008 PM 14 27 19 16 13 10 0 46 33 832
2008 PM-01 6 25 19 25 13 13 0 36 43 16
2008 PM-02 10 26 18 17 13 17 0 43 35 72
2008 PM-03 12 25 20 17 17 9 0 41 38 356
2008 PM-04 17 32 16 13 10 13 0 56 26 168
2008 PM-05 21 29 18 16 7 8 0 55 25 154
2008 PM-06 14 16 28 16 10 16 0 36 31 50

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 32 18 16 12 3 0 52 30 1801
2017 PM-01 21 30 16 16 14 3 0 53 31 464
2017 PM-02 27 24 18 14 14 3 0 52 29 131
2017 PM-03 18 28 18 18 16 3 0 46 35 558
2017 PM-04 15 38 20 15 9 3 0 55 25 311
2017 PM-05 17 40 15 19 6 4 0 59 26 247
2017 PM-06 15 46 22 13 3 1 0 62 16 77
2014 PM 16 33 18 19 11 3 0 50 31 1534
2014 PM-01 18 32 20 16 12 4 0 51 28 451
2014 PM-02 12 42 18 9 16 3 0 55 26 76
2014 PM-03 17 29 20 21 10 4 0 47 33 491
2014 PM-04 13 37 15 23 10 3 0 52 33 252
2014 PM-05 19 37 17 13 12 2 0 57 26 198
2014 PM-06 10 33 14 33 10 0 0 43 43 51
2011 PM 15 35 16 19 11 3 0 52 32 992
2011 PM-01 19 38 31 13 0 0 0 56 13 16
2011 PM-02 21 33 21 14 10 2 0 54 25 58
2011 PM-03 15 35 17 18 11 4 0 52 30 410
2011 PM-04 16 33 14 20 14 3 0 51 35 236
2011 PM-05 14 36 13 25 11 1 0 50 37 202
2011 PM-06 13 44 13 16 12 1 0 58 28 68
2008 PM 14 35 18 21 11 2 0 50 32 835
2008 PM-01 13 44 13 25 6 0 0 56 31 16
2008 PM-02 14 39 15 22 7 3 0 54 30 72
2008 PM-03 13 32 21 20 12 2 0 45 33 358
2008 PM-04 17 39 15 17 8 2 0 58 26 168
2008 PM-05 19 33 15 21 10 2 0 53 32 155
2008 PM-06 8 36 14 30 12 0 0 44 42 50
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 41 16 9 4 1 0 71 13 1798
2017 PM-01 31 36 16 11 5 1 0 68 16 463
2017 PM-02 36 34 15 11 5 0 0 70 16 129
2017 PM-03 26 40 17 9 5 1 0 68 15 559
2017 PM-04 28 47 16 6 3 0 0 75 9 310
2017 PM-05 29 46 13 8 4 0 0 75 12 247
2017 PM-06 31 51 12 6 0 0 0 82 6 77
2014 PM 27 43 16 8 4 1 0 72 12 1536
2014 PM-01 29 41 19 6 4 1 0 71 11 452
2014 PM-02 25 43 20 8 3 1 0 69 11 76
2014 PM-03 24 44 17 10 3 2 0 70 13 492
2014 PM-04 26 45 14 8 6 1 0 72 14 252
2014 PM-05 31 44 13 8 3 1 0 76 11 198
2014 PM-06 33 53 8 6 0 0 0 86 6 51
2011 PM 28 45 14 9 2 1 0 74 11 990
2011 PM-01 47 47 0 0 7 0 0 93 7 15
2011 PM-02 31 36 21 10 0 2 0 68 11 58
2011 PM-03 25 45 19 8 2 0 0 71 11 409
2011 PM-04 27 47 12 10 3 1 0 75 13 237
2011 PM-05 34 45 9 8 2 0 0 80 11 201
2011 PM-06 24 50 10 12 3 1 0 75 15 68

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 44 10 4 2 2 0 83 7 1795
2017 PM-01 40 39 12 4 3 3 0 80 8 464
2017 PM-02 35 38 15 4 2 5 1 77 7 129
2017 PM-03 36 45 9 6 2 2 0 82 8 559
2017 PM-04 38 48 8 4 1 1 0 86 6 307
2017 PM-05 38 46 7 2 3 3 0 87 5 246
2017 PM-06 42 53 2 0 3 0 0 95 3 77
2014 PM 39 42 10 4 1 2 0 84 5 1535
2014 PM-01 38 42 10 4 3 3 0 83 6 453
2014 PM-02 38 38 17 4 0 3 0 78 4 76
2014 PM-03 35 46 11 3 1 3 0 84 4 491
2014 PM-04 43 39 10 5 2 1 0 83 7 252
2014 PM-05 48 39 8 4 0 2 0 88 4 197
2014 PM-06 47 39 8 4 0 2 0 88 4 51
2011 PM 38 42 12 4 2 2 0 81 6 990
2011 PM-01 33 53 7 0 0 7 0 93 0 15
2011 PM-02 31 38 24 0 2 5 0 73 2 58
2011 PM-03 32 46 14 6 1 1 0 79 7 409
2011 PM-04 40 41 12 3 2 2 0 83 5 236
2011 PM-05 49 37 8 5 1 1 0 86 6 202
2011 PM-06 41 40 6 3 7 3 0 83 11 68

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 37 9 7 4 1 0 80 10 1797
2017 PM-01 38 37 10 8 4 2 1 77 12 464
2017 PM-02 37 33 16 6 6 1 1 71 12 130
2017 PM-03 42 38 8 6 4 1 0 81 11 556
2017 PM-04 44 37 9 6 2 1 0 82 8 310
2017 PM-05 49 37 7 5 1 0 0 87 7 247
2017 PM-06 51 37 1 6 3 1 0 90 9 77
2014 PM 40 40 8 6 3 2 1 82 10 1535
2014 PM-01 38 41 7 7 5 1 0 81 12 453
2014 PM-02 33 38 12 11 1 3 3 75 13 76
2014 PM-03 40 42 8 5 2 3 0 84 8 491
2014 PM-04 42 40 9 6 2 1 0 83 8 252
2014 PM-05 45 37 6 7 2 3 1 85 9 197
2014 PM-06 47 37 12 2 2 0 0 84 4 51
2011 PM 42 36 9 7 3 2 0 81 10 991
2011 PM-01 40 40 13 0 7 0 0 80 7 15
2011 PM-02 38 40 10 5 2 5 0 82 7 58
2011 PM-03 40 38 11 6 2 2 0 80 9 409
2011 PM-04 39 38 10 8 2 3 0 80 10 237
2011 PM-05 50 29 6 8 4 2 0 81 13 202
2011 PM-06 47 37 3 10 3 0 0 84 13 68
2008 PM 36 36 10 8 4 4 1 76 13 834
2008 PM-01 0 44 13 13 19 13 0 50 36 16
2008 PM-02 31 38 17 3 6 4 3 73 9 72
2008 PM-03 37 34 11 9 5 4 0 74 15 358
2008 PM-04 38 37 7 8 5 3 2 79 13 167
2008 PM-05 39 35 11 5 2 6 1 81 8 155
2008 PM-06 38 44 4 8 4 0 2 84 12 50

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 36 16 9 4 3 0 70 14 1799
2017 PM-01 33 35 17 6 6 1 1 70 13 463
2017 PM-02 26 31 21 12 7 3 1 59 19 130
2017 PM-03 35 35 13 9 5 3 0 73 14 559
2017 PM-04 30 36 19 9 3 3 0 68 12 310
2017 PM-05 31 38 13 11 2 4 1 72 14 247
2017 PM-06 38 36 11 10 1 3 0 76 12 77
2014 PM 25 37 18 10 5 4 1 65 16 1537
2014 PM-01 25 38 17 10 7 4 1 66 17 453
2014 PM-02 18 29 21 13 7 11 1 54 22 76
2014 PM-03 26 38 18 10 3 4 0 67 14 492
2014 PM-04 22 42 18 8 7 4 0 66 15 252
2014 PM-05 26 31 18 13 5 5 2 61 19 198
2014 PM-06 29 41 14 14 2 0 0 71 16 51
2011 PM 23 37 18 12 6 3 1 62 18 994
2011 PM-01 6 50 19 6 0 19 0 69 8 16
2011 PM-02 19 29 29 9 3 7 3 54 13 58
2011 PM-03 21 40 18 12 5 3 0 64 17 410
2011 PM-04 21 37 22 9 5 3 1 61 15 238
2011 PM-05 27 33 13 15 10 1 0 61 26 202
2011 PM-06 28 35 12 12 7 4 1 67 20 68

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 25 16 15 16 8 2 48 34 1797
2017 PM-01 19 28 15 12 15 8 2 53 30 463
2017 PM-02 15 21 14 19 17 13 1 42 42 130
2017 PM-03 17 26 16 17 17 5 1 46 36 559
2017 PM-04 18 23 18 15 14 9 3 47 33 309
2017 PM-05 18 23 17 15 13 11 2 48 33 246
2017 PM-06 19 22 17 14 19 5 4 45 37 77
2014 PM 17 22 19 16 15 9 2 44 35 1536
2014 PM-01 17 21 20 15 17 8 2 43 35 453
2014 PM-02 18 25 18 9 13 11 5 52 27 76
2014 PM-03 17 24 20 17 11 9 2 46 31 491
2014 PM-04 13 23 16 17 19 10 2 41 41 252
2014 PM-05 20 17 17 12 18 13 4 45 36 198
2014 PM-06 14 25 18 22 14 6 2 43 38 51
2011 PM 17 21 17 15 16 11 3 44 36 992
2011 PM-01 25 25 19 13 6 13 0 57 21 16
2011 PM-02 16 16 22 5 24 14 3 38 35 58
2011 PM-03 16 24 18 17 13 10 2 46 34 410
2011 PM-04 17 22 16 14 16 14 1 46 35 237
2011 PM-05 18 18 16 15 18 12 3 42 39 201
2011 PM-06 15 18 13 12 21 10 12 42 42 68

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 61 18 9 5 2 1 4 83 7 1802
2017 PM-01 62 16 8 4 2 2 6 85 7 465
2017 PM-02 59 23 6 5 2 3 3 86 8 131
2017 PM-03 63 18 10 3 1 2 4 85 5 558
2017 PM-04 61 17 11 5 2 0 3 81 8 311
2017 PM-05 61 17 10 8 3 0 2 79 11 247
2017 PM-06 46 37 3 9 5 0 0 83 14 77
2014 PM 63 18 7 4 3 1 4 85 8 1534
2014 PM-01 71 13 4 3 2 2 5 90 6 453
2014 PM-02 57 32 4 4 0 1 3 92 4 76
2014 PM-03 62 17 7 3 3 2 5 86 7 490
2014 PM-04 56 22 9 8 3 1 2 80 11 251
2014 PM-05 56 23 8 5 7 1 1 80 12 198
2014 PM-06 57 20 12 10 2 0 0 76 12 51

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 19 6 4 2 2 2 87 6 1798
2017 PM-01 66 16 5 5 3 2 3 86 9 463
2017 PM-02 65 21 7 3 1 3 1 89 4 129
2017 PM-03 64 19 7 4 2 3 1 87 6 558
2017 PM-04 62 22 8 4 3 1 1 85 7 311
2017 PM-05 68 18 7 2 2 2 2 89 4 247
2017 PM-06 63 26 4 1 4 0 3 91 5 77
2014 PM 66 18 5 4 2 3 3 89 6 1535
2014 PM-01 70 14 4 3 2 3 4 90 5 453
2014 PM-02 55 30 1 7 1 4 1 90 8 76
2014 PM-03 66 18 4 4 1 5 3 91 5 490
2014 PM-04 56 24 9 4 3 2 2 83 7 252
2014 PM-05 68 19 4 3 2 3 2 91 5 198
2014 PM-06 73 24 2 0 0 2 0 98 0 51
2011 PM 69 16 6 4 1 2 2 89 5 991
2011 PM-01 56 31 13 0 0 0 0 88 0 16
2011 PM-02 69 17 7 3 2 0 2 88 5 58
2011 PM-03 68 15 6 4 2 3 2 88 6 409
2011 PM-04 64 19 7 5 1 3 1 87 6 238
2011 PM-05 76 14 4 3 0 1 4 93 3 200
2011 PM-06 78 18 3 1 0 0 0 96 1 68
2008 PM 65 18 6 3 2 3 3 88 5 834
2008 PM-01 81 0 6 0 13 0 0 81 13 16
2008 PM-02 58 19 10 1 0 7 4 88 2 72
2008 PM-03 62 21 5 3 3 3 4 89 5 357
2008 PM-04 66 16 5 6 3 3 1 85 9 168
2008 PM-05 73 13 7 1 1 3 3 91 1 155
2008 PM-06 56 22 12 6 0 0 4 81 6 50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 18 14 10 3 0 56 25 1801
2017 PM-01 21 27 22 13 12 4 1 50 27 465
2017 PM-02 27 29 20 9 11 2 1 58 21 130
2017 PM-03 23 29 18 15 13 3 0 53 28 558
2017 PM-04 16 39 19 16 8 1 0 56 25 311
2017 PM-05 23 44 11 14 5 2 0 69 19 247
2017 PM-06 27 46 13 13 1 0 0 73 14 77
2014 PM 18 31 18 17 12 4 0 51 30 1534
2014 PM-01 16 26 19 21 13 5 1 44 36 453
2014 PM-02 24 29 16 13 12 4 3 56 27 76
2014 PM-03 18 30 18 18 12 4 0 49 32 490
2014 PM-04 17 30 21 15 15 3 0 48 31 252
2014 PM-05 23 44 13 11 7 2 1 68 18 197
2014 PM-06 27 43 16 8 4 2 0 72 12 51
2011 PM 19 37 19 15 9 1 0 56 25 992
2011 PM-01 19 56 6 13 6 0 0 75 19 16
2011 PM-02 21 34 22 14 9 0 0 55 22 58
2011 PM-03 18 34 19 17 10 2 0 54 27 409
2011 PM-04 14 38 24 13 10 1 0 53 23 238
2011 PM-05 24 40 14 11 8 1 0 65 20 201
2011 PM-06 21 32 19 18 10 0 0 53 28 68
2008 PM 15 37 21 17 9 1 0 53 26 833
2008 PM-01 13 31 19 25 6 6 0 47 33 16
2008 PM-02 14 28 21 21 13 3 0 43 35 71
2008 PM-03 14 34 23 17 10 1 0 49 28 357
2008 PM-04 14 43 20 14 8 0 1 57 22 168
2008 PM-05 21 40 16 14 7 2 1 62 21 155
2008 PM-06 14 40 18 20 6 2 0 55 27 50

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 28 16 16 15 2 1 51 32 1794
2017 PM-01 20 22 19 17 19 2 1 43 37 463
2017 PM-02 19 32 15 17 15 2 0 52 33 129
2017 PM-03 20 27 18 15 17 3 1 48 33 558
2017 PM-04 18 35 13 17 13 2 2 56 31 309
2017 PM-05 29 33 12 15 7 3 2 65 23 245
2017 PM-06 37 27 13 13 9 0 1 65 22 77
2014 PM 18 25 16 18 19 3 1 45 39 1535
2014 PM-01 16 20 16 20 23 4 1 38 45 453
2014 PM-02 16 20 16 26 20 1 1 36 47 76
2014 PM-03 17 27 16 16 18 4 1 46 37 490
2014 PM-04 15 27 15 21 19 2 0 43 41 252
2014 PM-05 27 30 15 10 13 1 4 60 24 198
2014 PM-06 24 37 16 12 12 0 0 61 24 51
2011 PM 16 31 16 20 14 1 2 49 35 992
2011 PM-01 19 31 13 19 19 0 0 50 38 16
2011 PM-02 21 21 17 26 16 0 0 41 41 58
2011 PM-03 13 33 16 20 15 1 1 48 36 409
2011 PM-04 14 29 19 23 11 2 2 44 36 238
2011 PM-05 21 35 11 14 15 1 1 58 31 201
2011 PM-06 22 28 18 13 15 1 3 52 29 68
2008 PM 15 36 15 17 14 1 2 53 32 832
2008 PM-01 13 13 19 25 25 6 0 27 53 16
2008 PM-02 17 37 18 13 11 4 0 56 25 71
2008 PM-03 14 37 15 17 15 1 1 52 33 358
2008 PM-04 14 40 14 17 13 0 2 56 30 166
2008 PM-05 21 34 11 15 15 2 3 57 32 155
2008 PM-06 14 44 14 18 8 2 0 59 27 50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 38 21 10 7 4 0 60 18 1803
2017 PM-01 18 31 24 11 9 6 1 53 22 465
2017 PM-02 16 36 18 15 7 8 0 56 24 131
2017 PM-03 18 38 23 9 8 4 0 58 18 559
2017 PM-04 20 42 19 11 4 4 0 64 16 311
2017 PM-05 28 41 17 9 3 1 0 70 12 247
2017 PM-06 29 47 13 5 3 1 1 79 8 77

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 35 14 3 3 3 0 79 7 1797
2017 PM-01 40 32 15 5 4 3 1 75 9 465
2017 PM-02 38 28 20 4 4 7 0 71 8 130
2017 PM-03 41 36 14 3 4 2 0 79 7 556
2017 PM-04 40 39 13 3 2 3 0 81 5 311
2017 PM-05 46 35 10 4 1 3 0 84 5 245
2017 PM-06 51 40 6 1 0 1 0 92 1 77
2014 PM 46 32 12 4 2 4 0 81 6 1532
2014 PM-01 46 32 11 4 3 3 0 81 8 452
2014 PM-02 45 37 5 7 3 4 0 85 10 76
2014 PM-03 43 34 15 3 1 3 0 79 5 489
2014 PM-04 44 29 16 3 3 4 1 77 7 251
2014 PM-05 52 31 9 2 2 4 1 87 4 198
2014 PM-06 61 31 6 2 0 0 0 92 2 51

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 37 10 6 3 1 0 81 9 1803
2017 PM-01 38 37 12 6 4 2 1 78 10 465
2017 PM-02 41 37 13 4 3 1 0 79 7 131
2017 PM-03 43 34 11 6 4 1 0 78 11 559
2017 PM-04 40 40 13 5 1 1 0 81 6 311
2017 PM-05 46 43 5 5 1 1 0 89 6 247
2017 PM-06 56 37 1 1 3 1 0 95 4 77
2014 PM 45 36 11 5 2 1 0 82 7 1536
2014 PM-01 46 33 10 5 3 2 0 81 9 453
2014 PM-02 46 39 5 4 3 3 0 88 7 76
2014 PM-03 43 37 13 5 1 1 0 80 6 492
2014 PM-04 45 34 11 5 3 2 0 81 8 252
2014 PM-05 47 36 10 4 2 1 1 84 6 198
2014 PM-06 45 45 10 0 0 0 0 90 0 51
2011 PM 36 38 13 7 3 3 0 76 11 994
2011 PM-01 25 31 25 6 6 6 0 60 13 16
2011 PM-02 40 40 14 2 2 3 0 82 4 58
2011 PM-03 33 41 13 8 3 2 0 75 11 410
2011 PM-04 34 34 17 9 3 3 0 70 12 238
2011 PM-05 42 38 11 5 2 2 0 81 8 202
2011 PM-06 38 37 6 10 6 3 0 77 17 68

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 37 9 4 3 0 0 83 8 1798
2017 PM-01 42 38 10 5 3 1 1 81 9 463
2017 PM-02 49 31 12 4 4 1 0 81 7 131
2017 PM-03 44 37 8 5 6 0 0 82 11 559
2017 PM-04 45 38 11 3 3 0 0 84 5 311
2017 PM-05 52 37 9 2 0 0 0 89 2 244
2017 PM-06 54 39 3 4 1 0 0 92 5 77
2014 PM 51 33 8 5 2 0 0 84 7 1536
2014 PM-01 48 33 10 6 3 1 0 81 9 453
2014 PM-02 51 37 7 3 3 0 0 88 5 76
2014 PM-03 51 35 8 4 2 0 0 86 6 491
2014 PM-04 50 31 10 6 3 1 0 82 9 252
2014 PM-05 57 32 6 5 1 0 1 89 5 198
2014 PM-06 57 41 0 0 2 0 0 98 2 51
2011 PM 44 34 11 7 3 0 0 79 10 993
2011 PM-01 56 25 13 6 0 0 0 81 6 16
2011 PM-02 41 31 16 5 5 2 0 74 11 58
2011 PM-03 42 37 10 8 2 0 0 80 10 410
2011 PM-04 41 36 13 6 5 0 0 77 11 238
2011 PM-05 51 28 11 7 2 0 0 80 9 201
2011 PM-06 46 32 6 12 4 0 0 78 16 68
2008 PM 34 40 13 7 5 0 0 75 12 835
2008 PM-01 25 69 0 0 6 0 0 94 6 16
2008 PM-02 32 39 15 6 8 0 0 71 14 72
2008 PM-03 33 39 15 9 5 0 0 72 14 358
2008 PM-04 37 40 11 6 5 1 0 78 11 168
2008 PM-05 39 36 12 8 5 1 0 75 13 155
2008 PM-06 36 46 14 2 2 0 0 82 4 50

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 33 17 7 6 1 0 71 13 1798
2017 PM-01 36 32 17 7 6 1 1 69 13 465
2017 PM-02 44 27 15 6 7 1 0 72 13 130
2017 PM-03 33 32 18 10 8 1 0 65 17 558
2017 PM-04 37 37 15 5 5 1 0 75 10 309
2017 PM-05 44 35 15 4 3 0 0 79 7 247
2017 PM-06 47 29 22 3 0 0 0 75 3 76
2014 PM 34 37 16 9 5 0 0 71 13 1534
2014 PM-01 33 38 13 8 8 0 0 71 16 451
2014 PM-02 37 41 11 7 5 0 0 78 12 76
2014 PM-03 33 35 19 9 3 0 0 69 12 492
2014 PM-04 30 36 20 8 5 1 0 67 13 252
2014 PM-05 43 37 11 8 2 1 0 80 9 197
2014 PM-06 39 41 12 8 0 0 0 80 8 51
2011 PM 31 35 17 11 6 0 0 66 17 990
2011 PM-01 38 19 31 6 6 0 0 56 13 16
2011 PM-02 28 33 16 19 5 0 0 60 24 58
2011 PM-03 29 37 18 11 5 0 0 66 16 409
2011 PM-04 27 39 18 10 5 1 0 67 15 236
2011 PM-05 39 31 15 8 7 0 0 70 15 202
2011 PM-06 40 26 12 15 7 0 0 66 22 68

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 37 15 8 5 0 0 72 13 1799
2017 PM-01 36 35 15 8 6 0 0 71 14 462
2017 PM-02 37 33 16 7 7 1 0 70 14 131
2017 PM-03 31 36 17 10 6 0 0 67 17 558
2017 PM-04 32 43 15 4 5 0 0 76 9 311
2017 PM-05 42 37 13 5 2 0 0 79 8 247
2017 PM-06 41 44 12 4 0 0 0 85 4 77
2014 PM 34 37 15 9 4 0 0 71 14 1535
2014 PM-01 32 39 13 10 6 0 0 71 16 452
2014 PM-02 37 40 12 9 1 0 0 77 11 75
2014 PM-03 32 36 18 10 3 0 0 69 13 492
2014 PM-04 31 36 20 8 5 0 0 67 13 252
2014 PM-05 43 37 9 8 2 1 0 81 10 198
2014 PM-06 41 39 12 8 0 0 0 80 8 51
2011 PM 30 38 15 11 6 0 0 68 18 989
2011 PM-01 38 25 25 6 6 0 0 63 13 16
2011 PM-02 24 41 16 12 7 0 0 66 19 58
2011 PM-03 28 39 16 12 5 0 0 67 17 409
2011 PM-04 26 40 17 10 7 0 0 65 17 235
2011 PM-05 38 36 10 10 6 0 0 73 17 202
2011 PM-06 38 29 9 15 9 0 0 68 24 68
2008 PM 29 42 15 9 4 0 0 71 13 834
2008 PM-01 19 50 13 6 13 0 0 69 19 16
2008 PM-02 25 42 18 8 7 0 0 67 15 72
2008 PM-03 25 43 17 9 6 0 0 68 15 358
2008 PM-04 34 44 13 6 3 0 0 78 9 167
2008 PM-05 35 40 12 12 2 0 0 75 14 155
2008 PM-06 32 42 16 8 2 0 0 74 10 50

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 27 17 9 7 4 0 65 17 1800
2017 PM-01 38 23 18 10 8 4 0 63 18 465
2017 PM-02 26 29 22 10 10 3 0 56 21 131
2017 PM-03 32 29 16 11 7 5 0 64 19 559
2017 PM-04 33 30 19 8 7 3 0 65 15 309
2017 PM-05 43 29 16 8 3 2 0 73 11 247
2017 PM-06 45 29 13 9 3 1 0 75 12 76
2014 PM 36 26 15 11 7 4 0 65 19 1537
2014 PM-01 35 25 17 8 11 4 0 62 20 453
2014 PM-02 26 36 14 14 3 5 1 66 18 76
2014 PM-03 35 26 14 14 6 4 1 65 20 492
2014 PM-04 33 28 15 12 7 6 0 65 20 252
2014 PM-05 46 24 12 9 4 4 1 74 14 198
2014 PM-06 37 35 18 8 0 2 0 74 8 51
2011 PM 34 27 15 11 9 4 1 64 20 989
2011 PM-01 38 19 38 0 0 6 0 60 0 16
2011 PM-02 26 34 10 12 16 2 0 61 28 58
2011 PM-03 30 33 15 10 8 4 0 66 19 409
2011 PM-04 34 23 17 14 10 3 0 59 24 235
2011 PM-05 40 23 15 7 9 3 2 66 17 202
2011 PM-06 44 18 12 16 6 3 1 65 23 68
2008 PM 30 28 18 13 7 4 0 61 21 833
2008 PM-01 13 19 25 19 19 6 0 33 40 16
2008 PM-02 25 28 17 15 11 3 0 55 28 71
2008 PM-03 29 28 18 13 8 4 0 59 22 358
2008 PM-04 31 29 16 13 5 5 1 64 18 167
2008 PM-05 36 28 15 14 3 4 0 67 17 155
2008 PM-06 38 24 20 14 0 4 0 65 15 50
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 29 36 35 1800
2017 PM-01 19 43 38 464
2017 PM-02 30 25 45 131
2017 PM-03 29 39 32 559
2017 PM-04 36 28 36 310
2017 PM-05 36 32 32 246
2017 PM-06 38 36 26 77
2014 PM 26 38 36 1537
2014 PM-01 17 51 32 453
2014 PM-02 29 28 43 76
2014 PM-03 25 37 38 492
2014 PM-04 30 31 39 252
2014 PM-05 33 31 36 198
2014 PM-06 51 18 31 51
2011 PM 34 33 33 994
2011 PM-01 31 31 38 16
2011 PM-02 36 26 38 58
2011 PM-03 25 41 34 410
2011 PM-04 39 27 33 238
2011 PM-05 40 27 33 202
2011 PM-06 46 26 28 68

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 10 47 26 6 2 9 517
2017 PM-01 11 39 28 4 3 13 88
2017 PM-02 2 37 25 10 12 15 39
2017 PM-03 11 39 32 7 3 9 160
2017 PM-04 9 55 25 5 1 5 111
2017 PM-05 11 64 17 2 0 6 87
2017 PM-06 3 60 23 3 0 10 30
2014 PM 14 39 27 9 9999 11 394
2014 PM-01 16 34 30 11 9999 9 76
2014 PM-02 0 59 23 9 9999 9 22
2014 PM-03 13 40 27 10 9999 9 124
2014 PM-04 17 34 22 12 9999 14 76
2014 PM-05 20 35 31 5 9999 9 65
2014 PM-06 0 62 23 0 9999 15 26
2011 PM 19 36 32 7 9999 6 335
2011 PM-02 5 43 29 19 9999 5 21
2011 PM-03 20 32 31 9 9999 8 103
2011 PM-04 13 33 36 7 9999 11 94
2011 PM-05 25 41 28 4 9999 2 81
2011 PM-06 29 35 32 3 9999 0 31
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 18 82 1802
2017 PM-01 20 80 465
2017 PM-02 18 82 130
2017 PM-03 16 84 559
2017 PM-04 18 82 311
2017 PM-05 17 83 247
2017 PM-06 23 77 77
2014 PM 16 84 1534
2014 PM-01 20 80 452
2014 PM-02 12 88 76
2014 PM-03 12 88 492
2014 PM-04 16 84 251
2014 PM-05 16 84 198
2014 PM-06 20 80 51

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 52 321
2017 PM-01 62 94
2017 PM-02 70 23
2017 PM-03 52 88
2017 PM-04 38 55
2017 PM-05 43 42
2017 PM-06 39 17
2014 PM 47 243
2014 PM-01 52 92
2014 PM-03 50 56
2014 PM-04 44 39
2014 PM-05 28 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 62 321
2017 PM-01 56 94
2017 PM-02 74 23
2017 PM-03 64 88
2017 PM-04 65 55
2017 PM-05 67 42
2017 PM-06 44 17
2014 PM 61 243
2014 PM-01 60 92
2014 PM-03 66 56
2014 PM-04 54 39
2014 PM-05 66 32
2014 PM-06 50 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 9 321
2017 PM-02 0 23
2017 PM-03 9 88
2017 PM-04 15 55
2014 PM 7 243
2014 PM-01 5 92
2014 PM-03 0 56
2014 PM-04 15 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 321
2017 PM-01 0 94
2017 PM-02 0 23
2017 PM-03 0 88
2017 PM-04 0 55
2017 PM-05 0 42
2017 PM-06 0 17
2014 PM 0 243
2014 PM-01 0 92
2014 PM-03 0 56
2014 PM-04 0 39
2014 PM-05 0 32
2014 PM-06 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 5 321
2017 PM-01 8 94
2014 PM 3 243

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 6 321
2017 PM-01 6 94
2017 PM-03 10 88
2017 PM-06 0 17
2014 PM 9 243
2014 PM-01 15 92
2014 PM-03 9 56
2014 PM-05 0 32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 5 321
2014 PM 4 243

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 37 322
2017 PM-01 32 94
2017 PM-02 21 24
2017 PM-03 46 88
2017 PM-04 38 55
2017 PM-05 33 42
2017 PM-06 45 17
2014 PM 29 242
2014 PM-01 23 91
2014 PM-03 27 56
2014 PM-04 41 39
2014 PM-05 28 32
2014 PM-06 60 10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 39 322
2017 PM-01 29 94
2017 PM-02 46 24
2017 PM-03 48 88
2017 PM-04 40 55
2017 PM-05 38 42
2017 PM-06 33 17
2014 PM 38 242
2014 PM-01 33 91
2014 PM-03 36 56
2014 PM-04 46 39
2014 PM-05 44 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 47 322
2017 PM-01 51 94
2017 PM-02 50 24
2017 PM-03 51 88
2017 PM-04 35 55
2017 PM-05 38 42
2017 PM-06 73 17
2014 PM 47 242
2014 PM-01 46 91
2014 PM-03 46 56
2014 PM-04 56 39
2014 PM-05 28 32
2014 PM-06 60 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 42 322
2017 PM-01 48 94
2017 PM-02 21 24
2017 PM-03 45 88
2017 PM-04 36 55
2017 PM-05 40 42
2017 PM-06 45 17
2014 PM 43 242
2014 PM-01 38 91
2014 PM-03 41 56
2014 PM-04 59 39
2014 PM-05 38 32
2014 PM-06 50 10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 28 322
2017 PM-01 23 94
2017 PM-02 33 24
2017 PM-03 34 88
2017 PM-04 20 55
2017 PM-05 31 42
2017 PM-06 27 17
2014 PM 27 242
2014 PM-01 27 91
2014 PM-03 16 56
2014 PM-04 33 39
2014 PM-05 25 32
2014 PM-06 50 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 55 322
2017 PM-01 48 94
2017 PM-02 54 24
2017 PM-03 54 88
2017 PM-04 60 55
2017 PM-05 60 42
2017 PM-06 72 17
2014 PM 50 242
2014 PM-01 49 91
2014 PM-03 46 56
2014 PM-04 56 39
2014 PM-05 44 32
2014 PM-06 70 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 30 322
2017 PM-01 35 94
2017 PM-02 25 24
2017 PM-03 29 88
2017 PM-04 31 55
2017 PM-05 21 42
2017 PM-06 33 17
2014 PM 36 242
2014 PM-01 32 91
2014 PM-03 38 56
2014 PM-04 41 39
2014 PM-05 38 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 24
2017 PM-03 0 88
2017 PM-04 0 55
2017 PM-06 0 17
2014 PM-04 0 39
2014 PM-05 0 32
2014 PM-06 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 8 322
2017 PM-01 11 94
2017 PM-03 8 88
2017 PM-06 0 17
2014 PM 8 242
2014 PM-01 11 91
2014 PM-06 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 8 322
2017 PM-01 14 94
2017 PM-03 8 88
2017 PM-04 0 55
2014 PM 13 242
2014 PM-01 13 91
2014 PM-03 11 56
2014 PM-04 21 39

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 45 322
2017 PM-01 43 94
2017 PM-02 50 24
2017 PM-03 52 88
2017 PM-04 44 55
2017 PM-05 36 42
2017 PM-06 50 17
2014 PM 47 242
2014 PM-01 56 91
2014 PM-03 43 56
2014 PM-04 44 39
2014 PM-05 34 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 22 322
2017 PM-01 18 94
2017 PM-02 25 24
2017 PM-03 28 88
2017 PM-04 22 55
2017 PM-05 19 42
2014 PM 21 242
2014 PM-01 19 91
2014 PM-03 25 56
2014 PM-04 18 39
2014 PM-05 28 32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 15 322
2017 PM-01 14 94
2017 PM-03 15 88
2017 PM-04 15 55
2017 PM-05 21 42
2014 PM 13 242
2014 PM-01 16 91
2014 PM-03 9 56
2014 PM-04 15 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 51 322
2017 PM-01 40 94
2017 PM-02 46 24
2017 PM-03 53 88
2017 PM-04 60 55
2017 PM-05 52 42
2017 PM-06 67 17
2014 PM 48 243
2014 PM-01 46 91
2014 PM-03 33 57
2014 PM-04 64 39
2014 PM-05 59 32
2014 PM-06 50 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 27 322
2017 PM-01 19 94
2017 PM-02 25 24
2017 PM-03 26 88
2017 PM-04 35 55
2017 PM-05 33 42
2017 PM-06 44 17
2014 PM 25 243
2014 PM-01 23 91
2014 PM-03 19 57
2014 PM-04 36 39
2014 PM-05 25 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 6 322
2017 PM-04 13 55
2014 PM 7 243
2014 PM-04 18 39

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 18 322
2017 PM-01 18 94
2017 PM-03 24 88
2017 PM-04 20 55
2017 PM-05 12 42
2014 PM 25 243
2014 PM-01 30 91
2014 PM-03 21 57
2014 PM-04 28 39

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 11 322
2017 PM-01 6 94
2017 PM-02 0 24
2017 PM-03 8 88
2017 PM-04 16 55
2017 PM-05 24 42
2017 PM-06 27 17
2014 PM 13 243
2014 PM-01 10 91
2014 PM-04 15 39
2014 PM-05 22 32

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 5 322
2017 PM-01 8 94
2014 PM 9 243
2014 PM-01 10 91
2014 PM-03 11 57
2014 PM-05 0 32
2014 PM-06 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 15 322
2017 PM-01 14 94
2017 PM-02 21 24
2017 PM-03 14 88
2017 PM-04 15 55
2017 PM-05 19 42
2014 PM 14 243
2014 PM-01 21 91
2014 PM-03 12 57
2014 PM-04 13 39

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 10 322
2017 PM-01 8 94
2017 PM-02 0 24
2017 PM-03 9 88
2017 PM-04 11 55
2017 PM-05 14 42
2014 PM 9 243
2014 PM-01 7 91
2014 PM-04 15 39

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 30 322
2017 PM-01 36 94
2017 PM-02 38 24
2017 PM-03 34 88
2017 PM-04 20 55
2017 PM-05 21 42
2014 PM 28 243
2014 PM-01 27 91
2014 PM-03 37 57
2014 PM-04 23 39
2014 PM-05 19 32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 13 305
2017 PM-01 16 86
2017 PM-03 6 84
2017 PM-04 23 53
2017 PM-05 12 41
2014 PM 13 222
2014 PM-01 20 82
2014 PM-03 14 51
2014 PM-06 0 10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 19 305
2017 PM-01 20 86
2017 PM-03 17 84
2017 PM-04 24 53
2017 PM-05 24 41
2014 PM 19 222
2014 PM-01 18 82
2014 PM-03 18 51
2014 PM-04 20 35
2014 PM-05 22 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 12 305
2017 PM-01 13 86
2017 PM-03 8 84
2017 PM-04 15 53
2017 PM-05 15 41
2014 PM 10 222
2014 PM-01 13 82
2014 PM-03 10 51

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 6 305
2017 PM-02 0 23
2017 PM-04 13 53
2017 PM-06 0 16
2014 PM 6 222
2014 PM-01 9 82
2014 PM-03 0 51
2014 PM-05 16 32
2014 PM-06 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 11 305
2017 PM-01 13 86
2017 PM-03 14 84
2014 PM 12 222
2014 PM-01 12 82
2014 PM-03 10 51

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 14 305
2017 PM-01 12 86
2017 PM-03 14 84
2017 PM-04 15 53
2017 PM-05 22 41
2014 PM 11 222
2014 PM-01 9 82
2014 PM-03 12 51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 17 305
2017 PM-01 7 86
2017 PM-03 17 84
2017 PM-04 21 53
2017 PM-05 27 41
2017 PM-06 35 16
2014 PM 20 222
2014 PM-01 11 82
2014 PM-03 18 51
2014 PM-04 34 35
2014 PM-05 34 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 10 305
2017 PM-01 14 86
2017 PM-03 13 84
2014 PM 6 222
2014 PM-03 10 51
2014 PM-05 0 32

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 12 305
2017 PM-01 12 86
2017 PM-02 0 23
2017 PM-03 17 84
2017 PM-04 10 53
2017 PM-05 15 41
2014 PM 9 222
2014 PM-03 14 51

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 25 305
2017 PM-01 19 86
2017 PM-02 39 23
2017 PM-03 32 84
2017 PM-04 24 53
2017 PM-05 20 41
2014 PM 22 222
2014 PM-01 21 82
2014 PM-03 14 51
2014 PM-04 29 35
2014 PM-05 22 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 8 305
2017 PM-01 8 86
2017 PM-03 10 84
2014 PM 9 222
2014 PM-01 6 82
2014 PM-03 0 51
2014 PM-04 17 35

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 44 305
2017 PM-01 48 86
2017 PM-02 52 23
2017 PM-03 52 84
2017 PM-04 40 53
2017 PM-05 34 41
2014 PM 46 222
2014 PM-01 49 82
2014 PM-03 35 51
2014 PM-04 54 35
2014 PM-05 41 32
2014 PM-06 50 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 23
2017 PM-03 0 84
2017 PM-04 0 53
2017 PM-05 0 41
2017 PM-06 0 16
2014 PM-03 0 51
2014 PM-04 0 35
2014 PM-06 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 48 305
2017 PM-01 45 86
2017 PM-02 39 23
2017 PM-03 60 84
2017 PM-04 38 53
2017 PM-05 37 41
2017 PM-06 64 16
2014 PM 46 222
2014 PM-01 39 82
2014 PM-03 59 51
2014 PM-04 49 35
2014 PM-05 38 32
2014 PM-06 60 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 86
2017 PM-02 0 23
2017 PM-04 0 53
2017 PM-05 0 41
2017 PM-06 0 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 11 305
2017 PM-01 9 86
2017 PM-03 13 84
2017 PM-04 11 53
2014 PM 14 222
2014 PM-01 9 82
2014 PM-03 24 51
2014 PM-04 14 35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 94 6 321
2017 PM-01 97 3 94
2017 PM-02 100 0 24
2017 PM-03 97 3 87
2017 PM-04 84 16 55
2017 PM-05 98 2 42
2017 PM-06 94 6 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 17 21 6 7 25 8 50 19 1799
2017 PM-01 17 18 22 6 7 22 8 50 19 465
2017 PM-02 13 16 21 1 9 31 8 47 18 131
2017 PM-03 16 17 23 5 8 23 8 48 19 556
2017 PM-04 19 17 19 5 5 25 10 55 16 311
2017 PM-05 14 18 17 10 4 29 8 51 23 246
2017 PM-06 22 15 21 6 5 24 6 54 17 77
2014 PM 16 14 22 7 6 27 8 47 19 1535
2014 PM-01 19 14 25 6 6 20 8 47 18 453
2014 PM-02 11 18 21 4 3 30 13 51 12 76
2014 PM-03 16 16 21 8 4 29 6 50 19 492
2014 PM-04 13 13 20 6 9 29 9 44 24 252
2014 PM-05 17 11 16 8 5 37 7 49 22 197
2014 PM-06 14 14 35 8 4 24 2 37 16 51

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 27 20 6 5 11 1 65 13 1797
2017 PM-01 29 28 19 5 6 11 2 65 13 464
2017 PM-02 29 26 18 4 6 15 1 66 12 129
2017 PM-03 31 26 21 7 6 8 1 62 15 557
2017 PM-04 29 29 22 5 3 10 2 66 10 311
2017 PM-05 27 29 17 7 3 15 2 67 13 246
2017 PM-06 32 30 22 8 0 9 0 68 8 77
2014 PM 28 26 20 7 4 14 1 64 13 1537
2014 PM-01 30 26 20 8 5 10 1 63 15 453
2014 PM-02 24 34 20 7 1 14 0 68 9 76
2014 PM-03 29 25 20 6 2 16 2 67 10 492
2014 PM-04 23 22 23 6 6 19 1 57 15 252
2014 PM-05 27 29 16 6 4 17 2 70 11 198
2014 PM-06 27 29 25 10 2 6 0 60 13 51
2011 PM 35 34 15 6 4 7 0 73 10 990
2011 PM-01 31 50 6 0 6 6 0 87 7 16
2011 PM-02 34 28 21 5 3 9 0 68 9 58
2011 PM-03 37 34 15 5 3 6 0 75 9 408
2011 PM-04 32 39 16 4 4 5 0 74 9 236
2011 PM-05 34 32 13 10 3 9 0 72 14 202
2011 PM-06 34 28 12 9 7 10 0 69 18 68
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 50 9 9 3 1 1 79 12 1801
2017 PM-01 23 52 12 8 4 1 1 76 12 464
2017 PM-02 10 43 14 19 4 6 5 59 25 131
2017 PM-03 28 52 8 8 3 0 0 80 11 558
2017 PM-04 34 47 8 7 2 1 0 83 9 311
2017 PM-05 33 51 5 8 2 0 1 85 10 247
2017 PM-06 47 47 3 1 1 0 0 95 3 77
2014 PM 29 52 9 6 2 1 1 83 8 1537
2014 PM-01 26 53 9 6 4 1 1 81 10 453
2014 PM-02 17 46 16 14 0 0 7 68 15 76
2014 PM-03 30 53 8 6 2 1 0 84 8 492
2014 PM-04 31 54 10 3 2 0 0 85 5 252
2014 PM-05 32 49 9 8 1 1 1 83 8 198
2014 PM-06 45 49 4 0 0 0 2 96 0 51
2011 PM 31 52 8 6 2 1 1 84 8 992
2011 PM-01 13 63 6 13 0 0 6 80 13 16
2011 PM-02 19 48 19 9 2 2 2 70 11 58
2011 PM-03 25 55 10 6 2 1 0 81 8 408
2011 PM-04 35 48 8 7 2 0 0 84 9 238
2011 PM-05 38 52 4 5 0 0 0 91 6 202
2011 PM-06 41 50 4 3 0 0 1 93 3 68
2008 PM 29 50 9 9 3 1 1 80 11 835
2008 PM-01 6 50 13 25 0 6 0 60 27 16
2008 PM-02 14 40 19 13 4 4 6 60 18 72
2008 PM-03 26 52 10 9 3 1 0 79 11 358
2008 PM-04 34 45 8 10 4 0 0 79 14 168
2008 PM-05 36 52 4 5 1 1 1 90 7 155
2008 PM-06 38 50 8 4 0 0 0 88 4 50

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 24 21 10 7 22 4 48 23 1794
2017 PM-01 16 27 20 11 6 16 3 54 21 464
2017 PM-02 3 16 26 11 10 31 3 28 32 131
2017 PM-03 12 25 21 10 8 21 3 48 24 554
2017 PM-04 9 22 22 9 7 26 5 45 24 311
2017 PM-05 8 25 20 9 3 27 8 51 18 244
2017 PM-06 10 26 20 6 4 23 10 54 16 77
2014 PM 10 22 23 10 6 22 6 45 22 1537
2014 PM-01 10 27 22 9 8 17 6 49 22 453
2014 PM-02 9 24 17 12 4 24 11 50 24 76
2014 PM-03 10 23 25 12 5 22 4 44 23 492
2014 PM-04 9 17 23 10 7 27 6 39 26 252
2014 PM-05 12 15 21 6 5 31 10 47 18 198
2014 PM-06 14 27 27 8 4 14 6 51 15 51
2011 PM 10 23 23 12 7 22 3 44 25 991
2011 PM-01 6 13 19 25 6 13 19 27 45 16
2011 PM-02 16 22 21 3 10 19 9 52 19 58
2011 PM-03 11 25 23 13 7 19 2 45 25 408
2011 PM-04 7 23 22 14 10 23 2 40 32 237
2011 PM-05 10 19 27 11 3 26 4 41 21 202
2011 PM-06 19 21 21 4 6 25 4 56 15 68

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 31 11 3 2 8 1 83 5 1801
2017 PM-01 42 32 12 3 2 9 1 82 5 464
2017 PM-02 27 26 19 7 3 13 5 65 12 131
2017 PM-03 44 34 10 3 2 6 0 83 6 559
2017 PM-04 48 33 9 2 1 7 0 87 3 310
2017 PM-05 52 25 10 3 1 8 1 85 5 247
2017 PM-06 54 32 6 3 0 5 0 91 3 77
2014 PM 42 31 11 3 1 10 1 82 5 1533
2014 PM-01 41 29 12 5 2 10 1 79 7 451
2014 PM-02 29 36 13 4 1 12 5 78 6 76
2014 PM-03 42 33 12 2 1 10 1 83 3 491
2014 PM-04 46 29 11 2 2 10 0 83 5 252
2014 PM-05 44 29 7 4 1 12 3 86 6 197
2014 PM-06 43 35 8 10 0 2 2 82 10 51
2011 PM 44 32 10 3 1 9 1 84 4 992
2011 PM-01 50 31 6 0 0 13 0 93 0 16
2011 PM-02 34 34 16 3 2 7 3 77 6 58
2011 PM-03 42 34 11 2 1 9 1 84 3 408
2011 PM-04 42 34 10 3 1 10 0 84 5 238
2011 PM-05 50 28 10 5 0 6 0 83 6 202
2011 PM-06 51 26 6 3 0 12 1 90 3 68
2008 PM 36 36 11 3 2 10 1 81 6 835
2008 PM-01 19 63 6 6 6 0 0 81 13 16
2008 PM-02 28 33 11 7 1 13 7 76 10 72
2008 PM-03 34 37 13 3 3 9 0 79 7 358
2008 PM-04 43 32 10 1 1 13 0 87 2 168
2008 PM-05 39 35 10 3 1 11 1 85 4 155
2008 PM-06 34 32 14 4 2 10 4 77 7 50

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 33 13 4 3 10 1 78 7 1795
2017 PM-01 35 32 14 4 3 10 1 75 9 463
2017 PM-02 20 31 22 4 4 14 5 63 10 131
2017 PM-03 34 35 12 4 4 10 0 77 9 553
2017 PM-04 42 33 11 3 1 10 0 83 5 311
2017 PM-05 43 29 13 4 1 10 0 80 5 247
2017 PM-06 38 41 10 2 0 6 1 86 3 77
2014 PM 33 31 14 5 2 13 1 75 8 1532
2014 PM-01 31 31 16 5 3 12 1 72 10 449
2014 PM-02 24 33 17 4 1 16 5 72 7 76
2014 PM-03 35 32 14 3 1 14 1 78 5 491
2014 PM-04 35 28 14 5 1 16 0 76 7 252
2014 PM-05 38 29 10 6 2 13 3 79 10 198
2014 PM-06 29 37 12 8 2 10 2 76 11 51
2011 PM 34 30 17 4 3 11 1 73 8 992
2011 PM-01 31 31 6 6 6 19 0 77 15 16
2011 PM-02 24 31 22 5 3 12 2 64 10 58
2011 PM-03 31 33 16 5 3 11 1 73 9 408
2011 PM-04 35 28 18 4 3 11 0 71 8 238
2011 PM-05 40 27 18 4 1 9 0 74 6 202
2011 PM-06 44 28 12 3 0 12 1 83 3 68
2008 PM 33 32 16 7 3 8 1 72 11 834
2008 PM-01 31 44 19 0 0 6 0 80 0 16
2008 PM-02 24 29 17 11 6 7 7 61 19 72
2008 PM-03 27 36 16 9 5 7 0 68 14 358
2008 PM-04 39 31 16 5 1 9 0 77 6 167
2008 PM-05 44 28 13 5 1 8 1 79 6 155
2008 PM-06 34 26 18 6 0 12 4 71 7 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 9 91 1803
2017 PM-01 11 89 466
2017 PM-02 8 92 131
2017 PM-03 9 91 559
2017 PM-04 9 91 311
2017 PM-05 8 92 246
2014 PM 9 91 1528
2014 PM-01 10 90 450
2014 PM-02 8 92 75
2014 PM-03 8 92 489
2014 PM-04 10 90 252
2014 PM-05 5 95 197
2014 PM-06 0 100 51

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 35 166
2017 PM-01 43 53
2017 PM-03 29 49
2017 PM-04 28 29
2017 PM-05 50 20
2014 PM 39 131
2014 PM-01 45 44
2014 PM-03 38 39
2014 PM-04 36 25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 81 166
2017 PM-01 81 53
2017 PM-02 90 10
2017 PM-03 88 49
2017 PM-04 79 29
2017 PM-05 75 20
2014 PM 74 131
2014 PM-01 70 44
2014 PM-03 77 39
2014 PM-04 64 25
2014 PM-05 100 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 5 166
2017 PM-02 0 10
2014 PM 5 131
2014 PM-05 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 166
2017 PM-01 0 53
2017 PM-02 0 10
2017 PM-03 0 49
2017 PM-04 0 29
2017 PM-05 0 20
2014 PM 0 131
2014 PM-01 0 44
2014 PM-03 0 39
2014 PM-04 0 25
2014 PM-05 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 8 166
2017 PM-04 17 29
2014 PM 5 131
2014 PM-05 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 3 166
2017 PM-02 0 10
2017 PM-05 0 20
2014 PM 8 131
2014 PM-05 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 166
2017 PM-04 21 29
2014 PM 8 131
2014 PM-05 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PM 27 165
2017 PM-01 31 52
2017 PM-03 27 49
2017 PM-04 17 29
2017 PM-05 25 20
2014 PM 25 131
2014 PM-01 23 44
2014 PM-03 31 39
2014 PM-04 24 25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 20 165
2017 PM-01 21 52
2017 PM-03 18 49
2017 PM-04 17 29
2014 PM 21 131
2014 PM-01 18 44
2014 PM-03 18 39
2014 PM-04 28 25

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM 17 165
2017 PM-01 23 52
2017 PM-03 17 49
2014 PM 17 131
2014 PM-01 18 44
2014 PM-03 15 39
2014 PM-04 20 25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 9 165
2017 PM-01 11 52
2014 PM 5 131
2014 PM-03 13 39
2014 PM-05 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 27 165
2017 PM-01 23 52
2017 PM-03 28 49
2017 PM-04 31 29
2017 PM-05 30 20
2014 PM 22 131
2014 PM-01 20 44
2014 PM-03 23 39
2014 PM-04 20 25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 24 165
2017 PM-01 21 52
2017 PM-02 50 10
2017 PM-03 20 49
2017 PM-04 21 29
2017 PM-05 30 20
2014 PM 18 131
2014 PM-01 16 44
2014 PM-03 28 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 29
2017 PM-05 0 20
2014 PM 5 131
2014 PM-04 0 25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 52
2017 PM-02 0 10
2017 PM-05 0 20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PM 12 165
2017 PM-01 13 52
2017 PM-02 0 10
2017 PM-03 10 49
2014 PM 8 131
2014 PM-05 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PM 25 165
2017 PM-01 25 52
2017 PM-03 25 49
2017 PM-04 31 29
2017 PM-05 25 20
2014 PM 18 131
2014 PM-01 16 44
2014 PM-03 15 39
2014 PM-04 24 25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 165
2017 PM-01 0 52
2017 PM-02 0 10
2017 PM-03 0 49
2017 PM-04 0 29
2017 PM-05 0 20

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PM 13 165
2017 PM-01 13 52
2017 PM-03 14 49
2014 PM 18 131
2014 PM-01 25 44

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 165
2017 PM-01 0 52
2017 PM-02 0 10
2017 PM-03 0 49
2017 PM-04 0 29
2017 PM-05 0 20
2014 PM 0 131
2014 PM-01 0 44
2014 PM-03 0 39
2014 PM-04 0 25
2014 PM-05 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 15 165
2017 PM-01 10 52
2017 PM-02 0 10
2017 PM-03 18 49
2017 PM-04 28 29
2014 PM 23 131
2014 PM-01 30 44
2014 PM-03 21 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 25 166
2017 PM-01 24 53
2017 PM-03 22 49
2017 PM-04 35 29
2017 PM-05 25 20
2014 PM 27 131
2014 PM-01 36 44
2014 PM-03 18 39
2014 PM-04 32 25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 12 166
2017 PM-01 9 53
2017 PM-04 17 29
2017 PM-05 25 20
2014 PM 15 131
2014 PM-01 14 44
2014 PM-03 18 39
2014 PM-04 20 25

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 4 166
2017 PM-02 0 10
2017 PM-03 0 49
2014 PM-01 0 44
2014 PM-03 0 39

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 14 166
2017 PM-01 15 53
2017 PM-03 14 49
2017 PM-04 17 29
2014 PM 19 131
2014 PM-01 25 44
2014 PM-03 13 39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 7 166
2017 PM-02 0 10
2017 PM-04 17 29
2014 PM 5 131

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 5 166
2017 PM-02 0 10
2014 PM 11 131
2014 PM-01 11 44
2014 PM-03 13 39
2014 PM-05 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 5 166
2014 PM 9 131
2014 PM-05 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 5 166
2017 PM-01 0 53
2017 PM-02 0 10
2017 PM-03 10 49
2017 PM-05 0 20
2014 PM 7 131

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 62 166
2017 PM-01 62 53
2017 PM-02 70 10
2017 PM-03 57 49
2017 PM-04 59 29
2017 PM-05 65 20
2014 PM 45 131
2014 PM-01 48 44
2014 PM-03 44 39
2014 PM-04 52 25

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 5 158
2017 PM-04 0 27
2014 PM 7 116

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 11 158
2017 PM-01 12 51
2017 PM-02 0 10
2017 PM-03 11 46
2014 PM 15 116
2014 PM-01 13 39
2014 PM-03 15 34
2014 PM-04 23 22
2014 PM-05 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 3 158
2017 PM-04 0 27
2017 PM-05 0 19
2014 PM-03 0 34
2014 PM-04 0 22
2014 PM-05 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 51
2017 PM-03 0 46
2017 PM-04 0 27
2014 PM 4 116
2014 PM-03 0 34
2014 PM-05 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 10
2017 PM-05 0 19
2014 PM-01 0 39
2014 PM-03 0 34
2014 PM-04 0 22
2014 PM-05 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 4 158
2017 PM-02 0 10
2014 PM 4 116
2014 PM-03 0 34
2014 PM-05 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 13 158
2017 PM-03 13 46
2017 PM-05 26 19
2014 PM 11 116
2014 PM-03 15 34

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 13 158
2017 PM-01 16 51
2017 PM-03 13 46
2017 PM-05 0 19
2014 PM 7 116
2014 PM-05 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 13 158
2017 PM-01 14 51
2017 PM-03 15 46
2014 PM 9 116
2014 PM-01 13 39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 27 158
2017 PM-01 23 51
2017 PM-02 50 10
2017 PM-03 35 46
2017 PM-04 26 27
2014 PM 18 116
2014 PM-01 26 39
2014 PM-03 15 34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 11 158
2017 PM-03 15 46
2017 PM-04 19 27
2014 PM 7 116
2014 PM-05 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 55 158
2017 PM-01 49 51
2017 PM-02 69 10
2017 PM-03 70 46
2017 PM-04 63 27
2017 PM-05 32 19
2014 PM 51 116
2014 PM-01 56 39
2014 PM-03 53 34
2014 PM-04 41 22
2014 PM-05 50 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 10
2017 PM-03 0 46
2017 PM-05 0 19
2014 PM-01 0 39
2014 PM-04 0 22
2014 PM-05 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 64 158
2017 PM-01 57 51
2017 PM-02 59 10
2017 PM-03 74 46
2017 PM-04 56 27
2017 PM-05 63 19
2014 PM 55 116
2014 PM-01 62 39
2014 PM-03 56 34
2014 PM-04 59 22
2014 PM-05 50 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 10
2017 PM-03 0 46
2017 PM-05 0 19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 15 158
2017 PM-01 14 51
2017 PM-03 19 46
2014 PM 10 116
2014 PM-04 23 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 96 4 165
2017 PM-01 100 0 53
2017 PM-02 100 0 10
2017 PM-03 100 0 49
2017 PM-04 89 11 28
2017 PM-05 90 10 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 17 21 3 3 31 7 56 10 1798
2017 PM-01 18 16 22 5 4 29 5 52 15 464
2017 PM-02 14 19 20 1 3 36 7 58 8 130
2017 PM-03 19 17 21 3 4 28 8 56 10 558
2017 PM-04 17 18 19 3 3 32 8 58 10 311
2017 PM-05 14 15 21 2 1 38 9 54 5 245
2017 PM-06 23 21 20 1 0 31 4 67 2 77
2014 PM 19 14 21 4 2 33 8 55 10 1534
2014 PM-01 22 17 22 5 2 26 7 57 11 451
2014 PM-02 13 17 16 3 4 34 13 58 13 76
2014 PM-03 18 14 21 4 1 34 8 55 9 492
2014 PM-04 14 13 21 4 2 37 9 50 10 252
2014 PM-05 19 10 15 3 2 44 8 60 10 198
2014 PM-06 27 10 27 4 2 27 2 53 8 51

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 30 18 3 3 13 1 72 7 1794
2017 PM-01 31 30 19 4 4 11 2 69 9 462
2017 PM-02 30 23 20 1 4 20 1 67 7 130
2017 PM-03 33 28 19 4 4 12 1 70 8 556
2017 PM-04 30 36 16 3 3 12 1 76 6 310
2017 PM-05 31 29 17 3 1 17 2 74 5 246
2017 PM-06 35 40 15 1 0 9 0 82 1 77
2014 PM 32 27 18 3 2 17 1 71 7 1535
2014 PM-01 35 23 20 4 3 14 1 69 8 452
2014 PM-02 26 30 16 4 4 17 3 70 10 76
2014 PM-03 32 27 20 2 2 16 1 72 4 491
2014 PM-04 27 27 19 5 1 21 1 68 8 252
2014 PM-05 29 29 13 3 2 20 4 77 6 198
2014 PM-06 39 29 20 4 0 8 0 74 4 51
2011 PM 41 34 13 3 2 7 0 81 5 991
2011 PM-01 50 25 6 6 6 6 0 80 13 16
2011 PM-02 33 38 14 2 2 12 0 80 4 58
2011 PM-03 41 36 13 4 1 5 0 81 6 408
2011 PM-04 40 35 14 3 2 6 0 80 5 238
2011 PM-05 43 31 13 2 1 9 0 82 4 201
2011 PM-06 40 34 12 1 3 10 0 82 5 68
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 17 20 18 33 0 1 27 52 1800
2017 PM-01 10 16 19 24 29 0 1 27 53 464
2017 PM-02 11 19 19 14 35 0 1 30 51 131
2017 PM-03 9 18 21 18 34 0 0 27 51 559
2017 PM-04 9 15 20 15 40 0 2 24 56 311
2017 PM-05 13 15 23 17 31 0 1 29 48 245
2017 PM-06 9 21 18 23 28 0 1 30 52 77

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 26 30 18 10 0 1 42 28 1800
2017 PM-01 27 29 24 12 7 0 1 57 19 464
2017 PM-02 13 25 34 17 9 0 3 39 26 131
2017 PM-03 14 28 31 18 8 0 0 42 27 559
2017 PM-04 8 25 31 21 15 0 0 33 36 311
2017 PM-05 13 22 33 20 11 0 0 35 32 245
2017 PM-06 8 13 33 24 22 0 0 21 46 77

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 30 23 14 9 1 2 53 23 1795
2017 PM-01 32 31 17 9 6 1 4 66 17 459
2017 PM-02 25 24 23 17 5 1 5 52 23 130
2017 PM-03 19 33 22 14 8 1 2 54 23 559
2017 PM-04 16 28 29 15 10 0 1 44 26 311
2017 PM-05 12 33 31 14 10 0 1 45 24 247
2017 PM-06 8 22 25 19 26 0 0 30 45 76

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 26 24 16 12 1 2 47 29 1796
2017 PM-01 31 24 19 11 9 2 4 58 21 462
2017 PM-02 19 19 27 16 15 0 5 40 32 129
2017 PM-03 18 28 27 14 12 1 1 47 26 559
2017 PM-04 14 24 23 23 12 0 2 40 36 311
2017 PM-05 13 29 24 19 12 0 2 44 32 245
2017 PM-06 6 27 27 18 22 0 0 33 40 77

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 25 13 4 2 1 7 79 7 1795
2017 PM-01 58 19 11 3 1 1 8 84 4 463
2017 PM-02 41 26 14 1 2 1 15 80 4 130
2017 PM-03 45 29 11 4 1 1 9 82 6 557
2017 PM-04 50 23 14 5 2 1 5 78 7 309
2017 PM-05 42 28 17 6 3 0 4 73 10 246
2017 PM-06 21 28 28 13 10 0 0 49 23 77

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 29 22 12 8 0 1 58 20 1792
2017 PM-01 33 28 19 10 8 0 2 62 19 462
2017 PM-02 29 32 17 10 8 1 4 64 19 131
2017 PM-03 29 29 21 13 8 0 1 58 21 555
2017 PM-04 26 30 24 12 8 0 0 56 20 310
2017 PM-05 29 28 25 10 7 0 0 57 17 245
2017 PM-06 12 25 31 17 15 0 0 36 33 76

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 33 19 11 6 1 2 63 17 1794
2017 PM-01 34 33 14 9 5 1 3 70 15 463
2017 PM-02 32 21 20 14 8 1 4 55 24 131
2017 PM-03 25 35 20 13 6 1 1 60 19 555
2017 PM-04 22 36 24 12 5 0 1 59 18 310
2017 PM-05 31 33 19 10 5 0 1 65 15 246
2017 PM-06 23 43 18 13 3 0 0 66 16 76

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 30 24 16 8 0 1 51 25 1795
2017 PM-01 30 30 22 12 5 0 2 61 17 463
2017 PM-02 23 27 21 12 11 1 4 53 25 130
2017 PM-03 18 28 24 18 11 0 0 46 29 556
2017 PM-04 17 30 26 16 9 0 1 48 25 311
2017 PM-05 18 33 23 19 7 0 0 51 26 246
2017 PM-06 9 27 31 26 6 0 0 36 32 76

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 28 21 12 7 0 2 59 19 1795
2017 PM-01 39 27 16 10 4 1 3 69 14 463
2017 PM-02 24 24 19 19 12 0 3 49 32 131
2017 PM-03 28 28 22 12 8 0 1 57 20 556
2017 PM-04 26 28 24 12 8 0 2 55 20 311
2017 PM-05 26 29 24 13 7 0 1 56 19 245
2017 PM-06 18 34 26 17 5 0 0 52 22 76

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 32 22 13 8 0 1 57 21 1791
2017 PM-01 30 32 17 13 6 0 2 63 20 462
2017 PM-02 30 23 25 13 7 0 2 54 20 130
2017 PM-03 22 31 23 14 9 0 1 54 23 555
2017 PM-04 17 35 25 13 8 0 2 54 21 311
2017 PM-05 20 40 22 11 8 0 1 60 19 244
2017 PM-06 22 30 21 14 13 0 0 52 27 76

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 25 14 5 4 0 2 77 9 1795
2017 PM-01 50 26 14 4 3 0 3 79 7 461
2017 PM-02 55 16 17 4 6 0 3 73 10 131
2017 PM-03 51 26 13 4 5 0 1 78 9 556
2017 PM-04 47 29 12 6 3 0 3 78 10 310
2017 PM-05 52 23 13 6 4 0 3 77 10 247
2017 PM-06 49 21 22 6 1 0 1 70 8 77

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 13 6 4 3 1 3 86 8 1800
2017 PM-01 68 14 6 4 4 1 3 85 9 464
2017 PM-02 63 13 3 7 5 0 9 84 13 131
2017 PM-03 69 13 6 5 3 0 3 85 8 558
2017 PM-04 71 14 7 3 2 1 3 88 5 310
2017 PM-05 74 13 4 5 1 0 3 90 6 247
2017 PM-06 69 14 8 2 4 1 1 86 6 77

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 26 10 3 2 0 3 85 5 1797
2017 PM-01 57 25 8 3 3 0 3 85 7 463
2017 PM-02 56 20 11 4 1 0 7 82 6 131
2017 PM-03 57 28 9 3 1 0 2 87 4 557
2017 PM-04 56 27 11 3 1 0 2 85 4 311
2017 PM-05 54 28 13 2 2 0 2 83 5 245
2017 PM-06 54 24 12 6 3 0 1 79 9 77

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 20 9 6 4 0 2 80 11 1798
2017 PM-01 60 16 8 7 5 0 3 79 13 464
2017 PM-02 55 14 7 10 7 0 6 73 19 130
2017 PM-03 57 22 10 5 4 0 2 80 9 558
2017 PM-04 55 26 8 6 3 0 2 83 9 310
2017 PM-05 63 18 8 5 4 1 2 83 9 247
2017 PM-06 61 23 8 5 2 0 0 85 8 77

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 11 5 2 1 0 25 90 4 1798
2017 PM-01 61 6 2 1 1 0 29 94 2 464
2017 PM-02 57 4 3 1 2 0 33 91 4 130
2017 PM-03 55 12 4 1 0 0 28 93 2 558
2017 PM-04 55 12 9 4 0 0 20 84 5 311
2017 PM-05 49 19 5 2 1 0 23 89 5 246
2017 PM-06 45 24 15 8 4 0 4 72 12 77

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 16 6 2 1 0 8 91 3 1794
2017 PM-01 70 11 3 2 2 1 12 93 4 461
2017 PM-02 72 7 7 0 1 1 13 91 1 130
2017 PM-03 66 19 7 2 0 0 6 91 2 556
2017 PM-04 68 19 5 2 0 0 6 92 2 311
2017 PM-05 67 21 6 1 0 0 5 92 2 247
2017 PM-06 58 23 10 5 3 0 0 82 8 76

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 17 8 7 11 0 3 73 19 1802
2017 PM-01 41 16 11 9 19 0 3 59 29 465
2017 PM-02 49 10 9 11 16 0 6 63 28 131
2017 PM-03 50 20 8 7 12 0 3 72 20 558
2017 PM-04 60 17 8 6 7 0 2 79 14 311
2017 PM-05 73 14 4 1 2 1 4 92 4 247
2017 PM-06 83 10 4 2 0 0 0 94 2 77

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 28 13 5 2 0 3 79 8 1795
2017 PM-01 47 26 15 6 3 0 4 75 9 465
2017 PM-02 49 20 12 7 6 0 7 74 13 129
2017 PM-03 47 30 14 5 2 0 2 79 6 556
2017 PM-04 45 32 14 5 3 0 2 78 8 310
2017 PM-05 52 31 10 4 1 0 2 85 5 245
2017 PM-06 54 24 13 5 3 0 1 79 8 77

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 27 40 14 6 0 0 39 21 1801
2017 PM-01 16 31 35 11 6 1 0 47 18 465
2017 PM-02 12 25 38 17 7 1 1 38 23 130
2017 PM-03 10 29 41 14 6 0 0 39 20 558
2017 PM-04 7 24 44 18 6 0 0 32 24 311
2017 PM-05 9 25 45 13 6 0 0 35 20 247
2017 PM-06 3 22 44 21 11 0 0 24 32 77

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 20 43 20 9 0 0 29 28 1799
2017 PM-01 8 17 37 22 14 0 1 37 26 465
2017 PM-02 9 16 45 17 12 0 0 29 26 131
2017 PM-03 7 19 44 21 7 0 0 29 27 556
2017 PM-04 9 21 44 19 6 1 0 25 30 311
2017 PM-05 6 21 47 16 9 0 1 25 28 246
2017 PM-06 14 28 44 9 5 0 0 14 42 77

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 36 20 13 8 5 1 56 23 1803
2017 PM-01 19 31 19 14 10 5 1 53 26 466
2017 PM-02 12 31 19 19 7 10 1 48 30 131
2017 PM-03 14 37 23 12 9 4 0 54 22 558
2017 PM-04 14 40 19 13 7 7 0 58 21 311
2017 PM-05 21 39 18 15 4 4 0 62 20 247
2017 PM-06 22 48 14 9 5 3 0 71 15 77

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 36 20 16 10 3 0 54 26 1800
2017 PM-01 17 33 19 15 11 4 1 53 27 464
2017 PM-02 13 32 24 14 15 1 1 46 30 131
2017 PM-03 14 36 19 16 12 2 0 52 29 558
2017 PM-04 15 37 23 15 9 1 0 53 24 311
2017 PM-05 19 41 19 14 5 2 0 62 19 246
2017 PM-06 14 44 12 23 4 4 0 60 28 77
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 19 81 1801
2017 PM-01 21 79 465
2017 PM-02 17 83 130
2017 PM-03 21 79 558
2017 PM-04 15 85 311
2017 PM-05 18 82 247
2017 PM-06 13 87 77
2014 PM 16 84 1533
2014 PM-01 21 79 452
2014 PM-02 18 82 76
2014 PM-03 14 86 490
2014 PM-04 15 85 252
2014 PM-05 14 86 198

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 76 24 345
2017 PM-01 77 23 100
2017 PM-02 78 22 23
2017 PM-03 69 31 118
2017 PM-04 85 15 46
2017 PM-05 80 20 45
2017 PM-06 90 10 10
2014 PM 79 21 252
2014 PM-01 74 26 96
2014 PM-02 79 21 14
2014 PM-03 84 16 69
2014 PM-04 76 24 38
2014 PM-05 81 19 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 35 6 9 3 0 1 82 13 263
2017 PM-01 42 36 5 10 5 0 1 79 16 77
2017 PM-02 44 28 6 22 0 0 0 72 22 18
2017 PM-03 40 46 2 6 5 0 1 86 11 81
2017 PM-04 49 33 10 5 3 0 0 82 8 39
2017 PM-05 56 22 11 8 0 0 3 80 8 36
2014 PM 49 38 5 6 3 1 0 87 8 199
2014 PM-01 41 42 6 4 6 1 0 84 10 71
2014 PM-02 64 27 0 9 0 0 0 91 9 11
2014 PM-03 57 29 7 7 0 0 0 86 7 58
2014 PM-04 48 41 3 7 0 0 0 90 7 29
2014 PM-05 55 41 0 0 5 0 0 95 5 22
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 20 24 15 22 2 1 16 84 1803
2017 PM-01 17 22 21 15 22 2 1 18 82 466
2017 PM-02 25 14 23 15 20 3 0 26 74 131
2017 PM-03 13 21 26 15 24 2 0 14 86 558
2017 PM-04 14 17 20 20 27 1 1 15 85 311
2017 PM-05 15 22 30 12 17 3 1 16 84 247
2017 PM-06 15 23 28 13 19 1 0 16 84 77

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 28 1462
2017 PM-01 31 366
2017 PM-02 34 94
2017 PM-03 26 473
2017 PM-04 31 259
2017 PM-05 20 198
2017 PM-06 22 64

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 41 1462
2017 PM-01 33 366
2017 PM-02 49 94
2017 PM-03 42 473
2017 PM-04 47 259
2017 PM-05 39 198
2017 PM-06 43 64

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 27 1462
2017 PM-01 29 366
2017 PM-02 37 94
2017 PM-03 26 473
2017 PM-04 26 259
2017 PM-05 27 198
2017 PM-06 20 64

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 64 1462
2017 PM-01 61 366
2017 PM-02 60 94
2017 PM-03 64 473
2017 PM-04 70 259
2017 PM-05 62 198
2017 PM-06 68 64

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 7 1462
2017 PM-01 5 366
2017 PM-02 10 94
2017 PM-03 6 473
2017 PM-04 11 259
2017 PM-05 7 198
2017 PM-06 6 64

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 37 1462
2017 PM-01 37 366
2017 PM-02 39 94
2017 PM-03 35 473
2017 PM-04 40 259
2017 PM-05 37 198
2017 PM-06 42 64

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 3 41 19 13 6 17 1431
2017 PM-01 3 48 19 11 3 16 356
2017 PM-02 2 46 15 13 8 15 91
2017 PM-03 4 41 19 11 8 17 462
2017 PM-04 3 29 21 19 6 22 254
2017 PM-05 2 43 18 14 7 17 197
2017 PM-06 5 37 20 17 11 11 64

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 19 15 20 29 1 7 30 53 1466
2017 PM-01 11 25 17 18 21 1 7 39 42 368
2017 PM-02 5 14 20 17 34 1 9 22 57 94
2017 PM-03 10 19 15 21 28 1 7 30 53 474
2017 PM-04 6 13 12 22 36 3 8 22 65 259
2017 PM-05 6 22 16 16 32 1 8 30 52 199
2017 PM-06 8 18 14 26 29 0 5 27 58 64

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 7 10 14 59 2 6 10 79 1466
2017 PM-01 4 8 13 16 50 3 6 13 73 369
2017 PM-02 1 8 11 15 61 1 3 10 79 94
2017 PM-03 3 7 10 13 60 1 6 11 79 473
2017 PM-04 2 5 6 12 67 3 5 7 86 259
2017 PM-05 1 7 8 15 63 3 4 8 83 199
2017 PM-06 3 3 8 20 59 0 8 7 85 64
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