2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	48	5	9	3	0	82	13	2584
2017	Language requirement of position - Unilingual English	37	46	4	9	3	0	84	12	1271
2017	Language requirement of position - Unilingual French	40	60	0	0	0	0	100	0	15
2017	Language requirement of position - Either English or French	48	41	2	6	2	0	89	8	756
2014	Language requirement of position - Bilingual	37	47	4	9	3	0	84	12	2639
2014	Language requirement of position - Unilingual English	39	45	4	9	3	0	84	12	1332
2014	Language requirement of position - Unilingual French	34	53	7	0	6	0	87	6	15
2014	Language requirement of position - Either English or French	52	36	3	6	2	0	89	8	814
2011	Language requirement of position - Bilingual	43	44	4	7	2	0	87	9	1971
2011	Language requirement of position - Unilingual English	40	46	3	8	3	0	86	11	1132
2011	Language requirement of position - Unilingual French	54	31	8	8	0	0	85	8	13
2011	Language requirement of position - Either English or French	45	42	3	6	2	1	88	9	446
2008	Language requirement of position - Bilingual	38	47	5	8	2	0	86	9	1683
2008	Language requirement of position - Unilingual English	34	48	4	10	4	0	82	14	1007
2008	Language requirement of position - Unilingual French	36	64	0	0	0	0	100	0	11
2008	Language requirement of position - Either English or French	38	49	3	7	2	0	87	10	321

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	25	4	4	2	0	0	90	6	2576
2017	Language requirement of position - Unilingual English	79	15	2	1	1	1	1	95	2	1270
2017	Language requirement of position - Unilingual French	56	38	6	0	0	0	0	94	0	16
2017	Language requirement of position - Either English or French	81	15	2	1	1	0	1	96	2	757
2014	Language requirement of position - Bilingual	68	24	3	3	1	0	0	92	5	2636
2014	Language requirement of position - Unilingual English	81	14	1	1	1	1	1	97	2	1332
2014	Language requirement of position - Unilingual French	33	54	7	0	6	0	0	87	6	15
2014	Language requirement of position - Either English or French	80	16	2	1	1	0	0	97	1	814
2011	Language requirement of position - Bilingual	70	21	3	3	1	0	0	92	5	1969
2011	Language requirement of position - Unilingual English	81	14	2	1	1	0	1	96	2	1130
2011	Language requirement of position - Unilingual French	77	8	8	8	0	0	0	85	8	13
2011	Language requirement of position - Either English or French	83	12	2	0	0	1	1	98	0	446
2008	Language requirement of position - Bilingual	69	22	3	4	1	0	0	91	6	1681
2008	Language requirement of position - Unilingual English	79	16	2	1	1	0	1	96	2	1004
2008	Language requirement of position - Unilingual French	83	17	0	0	0	0	0	100	0	11
2008	Language requirement of position - Either English or French	75	16	3	2	1	1	1	93	4	321

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	22	6	11	5	0	78	16	2582
2017	Language requirement of position - Unilingual English	81	12	3	1	1	2	95	2	1270
2017	Language requirement of position - Unilingual French	50	25	19	6	0	0	75	6	16
2017	Language requirement of position - Either English or French	80	12	3	3	2	1	93	4	756
2014	Language requirement of position - Bilingual	55	23	6	10	5	0	78	16	2639
2014	Language requirement of position - Unilingual English	80	14	1	2	1	2	95	3	1330
2014	Language requirement of position - Unilingual French	39	14	21	7	13	7	57	21	15
2014	Language requirement of position - Either English or French	78	16	3	1	1	1	95	3	814
2011	Language requirement of position - Bilingual	56	20	7	12	5	0	76	17	1970
2011	Language requirement of position - Unilingual English	82	11	3	2	1	2	95	3	1130
2011	Language requirement of position - Unilingual French	39	15	15	23	0	8	58	25	13
2011	Language requirement of position - Either English or French	83	10	4	1	0	2	95	1	446
2008	Language requirement of position - Bilingual	53	22	7	12	5	0	75	18	1681
2008	Language requirement of position - Unilingual English	81	13	2	1	1	1	96	2	1006
2008	Language requirement of position - Unilingual French	83	9	0	0	8	0	92	8	11
2008	Language requirement of position - Either English or French	80	12	4	2	2	1	93	4	321

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	9	10	5	76	15	2580
2017	Language requirement of position - Unilingual English	43	36	6	10	5	79	15	1268
2017	Language requirement of position - Unilingual French	44	44	0	6	6	88	12	16
2017	Language requirement of position - Either English or French	50	30	6	9	4	81	13	756
2014	Language requirement of position - Bilingual	45	35	6	9	4	81	13	2638
2014	Language requirement of position - Unilingual English	46	34	7	9	4	80	13	1332
2014	Language requirement of position - Unilingual French	40	26	7	20	7	66	27	15
2014	Language requirement of position - Either English or French	52	35	5	6	3	86	9	814
2011	Language requirement of position - Bilingual	45	35	8	8	3	81	11	1970
2011	Language requirement of position - Unilingual English	44	35	7	9	4	80	13	1128
2011	Language requirement of position - Unilingual French	8	54	15	15	8	62	23	13
2011	Language requirement of position - Either English or French	45	31	9	8	6	77	15	446

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	41	11	14	6	0	69	20	2585
2017	Language requirement of position - Unilingual English	29	37	10	15	8	0	66	23	1271
2017	Language requirement of position - Unilingual French	38	56	0	6	0	0	94	6	16
2017	Language requirement of position - Either English or French	37	36	11	10	6	0	73	16	755
2014	Language requirement of position - Bilingual	30	39	11	14	5	0	69	19	2637
2014	Language requirement of position - Unilingual English	26	40	9	17	7	1	67	24	1333
2014	Language requirement of position - Unilingual French	28	39	7	20	6	0	67	26	15
2014	Language requirement of position - Either English or French	36	37	10	11	6	0	73	17	812
2011	Language requirement of position - Bilingual	32	41	12	11	4	1	73	15	1969
2011	Language requirement of position - Unilingual English	29	41	10	13	7	1	71	20	1131
2011	Language requirement of position - Unilingual French	46	46	8	0	0	0	92	0	13
2011	Language requirement of position - Either English or French	33	36	11	13	6	1	70	19	446
2008	Language requirement of position - Bilingual	26	42	15	11	5	1	69	16	1685
2008	Language requirement of position - Unilingual English	21	43	9	15	10	1	65	25	1008
2008	Language requirement of position - Unilingual French	28	45	18	9	0	0	73	9	11
2008	Language requirement of position - Either English or French	24	41	12	15	6	1	67	21	322

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	41	11	7	3	0	80	10	2576
2017	Language requirement of position - Unilingual English	41	36	13	6	4	0	78	10	1269
2017	Language requirement of position - Unilingual French	38	49	6	0	6	0	87	6	16
2017	Language requirement of position - Either English or French	41	34	13	8	4	0	75	12	756
2014	Language requirement of position - Bilingual	38	40	11	7	4	0	78	11	2637
2014	Language requirement of position - Unilingual English	37	36	12	9	5	0	74	14	1332
2014	Language requirement of position - Unilingual French	46	41	6	0	6	0	87	6	15
2014	Language requirement of position - Either English or French	38	39	14	4	5	0	76	9	814
2011	Language requirement of position - Bilingual	43	35	10	8	4	0	78	12	1968
2011	Language requirement of position - Unilingual English	40	37	12	6	5	0	77	12	1130
2011	Language requirement of position - Unilingual French	31	54	8	8	0	0	85	8	13
2011	Language requirement of position - Either English or French	40	33	15	6	5	1	74	12	446
2008	Language requirement of position - Bilingual	37	39	12	8	4	0	77	12	1683
2008	Language requirement of position - Unilingual English	33	38	12	9	8	0	72	16	1008
2008	Language requirement of position - Unilingual French	36	55	9	0	0	0	91	0	11
2008	Language requirement of position - Either English or French	29	38	17	8	7	0	68	15	322

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	7	7	3	83	10	2577
2017	Language requirement of position - Unilingual English	48	33	9	6	4	81	10	1268
2017	Language requirement of position - Unilingual French	44	37	6	6	6	81	13	16
2017	Language requirement of position - Either English or French	44	34	10	8	4	78	12	756
2014	Language requirement of position - Bilingual	43	38	8	7	4	81	11	2639
2014	Language requirement of position - Unilingual English	39	38	9	8	5	78	13	1331
2014	Language requirement of position - Unilingual French	33	47	7	13	0	80	13	15
2014	Language requirement of position - Either English or French	42	35	11	7	5	77	12	813
2011	Language requirement of position - Bilingual	43	38	8	7	3	81	10	1970
2011	Language requirement of position - Unilingual English	41	41	8	5	5	82	10	1132
2011	Language requirement of position - Unilingual French	46	46	8	0	0	92	0	13
2011	Language requirement of position - Either English or French	40	37	11	7	5	77	13	446
2008	Language requirement of position - Bilingual	41	40	8	7	4	81	11	1684
2008	Language requirement of position - Unilingual English	37	42	9	7	6	79	13	1007
2008	Language requirement of position - Unilingual French	63	27	0	0	9	91	9	11
2008	Language requirement of position - Either English or French	30	44	12	7	7	74	14	322

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	39	9	7	2	0	82	9	2568
2017	Language requirement of position - Unilingual English	49	35	8	7	2	0	84	9	1268
2017	Language requirement of position - Unilingual French	51	43	0	6	0	0	94	6	16
2017	Language requirement of position - Either English or French	50	35	6	6	2	0	86	8	755
2014	Language requirement of position - Bilingual	44	38	9	6	2	0	82	8	2636
2014	Language requirement of position - Unilingual English	45	36	8	7	3	0	82	10	1329
2014	Language requirement of position - Unilingual French	33	60	0	0	0	7	100	0	15
2014	Language requirement of position - Either English or French	48	34	9	6	3	0	83	9	814

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	33	11	9	6	0	1	74	15	2576
2017	Language requirement of position - Unilingual English	45	31	11	7	5	0	0	77	13	1269
2017	Language requirement of position - Unilingual French	44	37	13	0	6	0	0	81	6	16
2017	Language requirement of position - Either English or French	48	28	12	6	5	1	0	77	11	755
2014	Language requirement of position - Bilingual	36	35	12	9	5	1	1	73	15	2638
2014	Language requirement of position - Unilingual English	41	32	12	8	5	0	1	74	13	1331
2014	Language requirement of position - Unilingual French	34	46	14	0	6	0	0	80	6	15
2014	Language requirement of position - Either English or French	44	31	13	6	4	1	1	77	10	811
2011	Language requirement of position - Bilingual	38	35	11	9	5	1	1	74	14	1973
2011	Language requirement of position - Unilingual English	41	37	10	8	4	1	0	78	12	1127
2011	Language requirement of position - Unilingual French	31	39	15	15	0	0	0	69	15	13
2011	Language requirement of position - Either English or French	40	34	12	7	6	1	1	75	13	446

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	27	10	10	7	1	8	70	19	2573
2017	Language requirement of position - Unilingual English	42	21	10	9	10	2	7	68	21	1269
2017	Language requirement of position - Unilingual French	38	25	12	6	6	0	13	71	14	16
2017	Language requirement of position - Either English or French	38	21	13	8	8	4	9	67	18	754
2014	Language requirement of position - Bilingual	38	25	10	9	7	1	10	71	17	2637
2014	Language requirement of position - Unilingual English	41	21	11	9	8	2	8	69	19	1332
2014	Language requirement of position - Unilingual French	27	61	7	0	6	0	0	87	6	15
2014	Language requirement of position - Either English or French	43	21	10	5	8	3	11	74	14	814
2011	Language requirement of position - Bilingual	30	23	10	12	11	2	11	62	27	1972
2011	Language requirement of position - Unilingual English	34	24	11	10	14	1	6	63	26	1127
2011	Language requirement of position - Unilingual French	23	39	8	8	8	15	0	73	18	13
2011	Language requirement of position - Either English or French	36	18	12	11	12	4	7	61	26	446
2008	Language requirement of position - Bilingual	30	24	11	12	11	1	10	61	27	1683
2008	Language requirement of position - Unilingual English	31	23	11	14	13	1	7	58	29	1007
2008	Language requirement of position - Unilingual French	37	37	0	0	17	0	9	81	19	11
2008	Language requirement of position - Either English or French	29	22	12	11	10	5	11	61	24	322

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	47	9	6	4	81	10	2580
2017	Language requirement of position - Unilingual English	38	41	11	7	4	79	11	1269
2017	Language requirement of position - Unilingual French	19	75	0	6	0	94	6	16
2017	Language requirement of position - Either English or French	39	40	10	6	4	80	10	757
2014	Language requirement of position - Bilingual	32	44	11	8	4	76	12	2638
2014	Language requirement of position - Unilingual English	34	41	11	7	6	75	13	1333
2014	Language requirement of position - Unilingual French	37	36	14	7	6	73	14	14
2014	Language requirement of position - Either English or French	36	43	11	7	4	78	11	812
2011	Language requirement of position - Bilingual	39	37	10	8	5	76	14	1970
2011	Language requirement of position - Unilingual English	36	40	11	8	6	76	13	1128
2011	Language requirement of position - Unilingual French	38	31	23	8	0	69	8	13
2011	Language requirement of position - Either English or French	40	35	10	8	7	75	15	446
2008	Language requirement of position - Bilingual	37	40	11	7	4	77	11	1675
2008	Language requirement of position - Unilingual English	34	40	10	9	7	74	16	990
2008	Language requirement of position - Unilingual French	45	46	0	9	0	91	9	11
2008	Language requirement of position - Either English or French	32	41	12	9	7	73	15	319

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	39	15	11	7	0	0	67	18	2584
2017	Language requirement of position - Unilingual English	30	34	14	13	8	0	0	65	21	1266
2017	Language requirement of position - Unilingual French	38	50	6	6	0	0	0	87	6	16
2017	Language requirement of position - Either English or French	31	36	15	11	7	0	0	66	18	757
2014	Language requirement of position - Bilingual	27	37	15	13	7	0	0	64	20	2638
2014	Language requirement of position - Unilingual English	26	34	16	13	11	1	0	60	24	1330
2014	Language requirement of position - Unilingual French	21	39	14	14	12	0	0	60	26	15
2014	Language requirement of position - Either English or French	27	34	17	14	8	0	0	61	22	813
2011	Language requirement of position - Bilingual	26	38	15	14	7	0	0	64	21	1973
2011	Language requirement of position - Unilingual English	25	37	14	13	9	0	0	63	23	1130
2011	Language requirement of position - Unilingual French	31	16	23	23	8	0	0	46	31	13
2011	Language requirement of position - Either English or French	22	33	14	15	15	0	1	55	30	446

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	43	11	9	4	76	13	2581
2017	Language requirement of position - Unilingual English	39	39	9	8	4	79	12	1268
2017	Language requirement of position - Unilingual French	44	49	6	0	0	94	0	16
2017	Language requirement of position - Either English or French	43	39	9	7	2	82	9	756

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	41	7	4	3	0	86	7	2582
2017	Language requirement of position - Unilingual English	52	34	7	5	2	0	86	7	1265
2017	Language requirement of position - Unilingual French	51	49	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	56	33	6	4	1	0	89	5	756
2014	Language requirement of position - Bilingual	44	39	10	4	2	0	84	6	2637
2014	Language requirement of position - Unilingual English	46	38	8	5	3	1	84	8	1332
2014	Language requirement of position - Unilingual French	41	47	6	0	6	0	88	6	15
2014	Language requirement of position - Either English or French	51	36	8	4	2	0	87	5	814
2011	Language requirement of position - Bilingual	44	40	8	5	2	1	84	7	1972
2011	Language requirement of position - Unilingual English	44	40	7	5	2	1	85	8	1129
2011	Language requirement of position - Unilingual French	46	38	8	8	0	0	85	8	13
2011	Language requirement of position - Either English or French	47	33	8	7	4	1	81	11	446
2008	Language requirement of position - Bilingual	47	37	9	5	3	0	84	8	1681
2008	Language requirement of position - Unilingual English	44	39	8	5	4	0	83	9	1007
2008	Language requirement of position - Unilingual French	54	28	0	18	0	0	82	18	11
2008	Language requirement of position - Either English or French	47	38	7	3	5	1	85	8	322

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	39	13	10	6	70	16	2583
2017	Language requirement of position - Unilingual English	33	35	14	11	8	68	19	1267
2017	Language requirement of position - Unilingual French	32	43	13	13	0	75	13	16
2017	Language requirement of position - Either English or French	33	34	14	9	9	67	18	756

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	36	8	3	2	88	4	2574
2017	Language requirement of position - Unilingual English	60	29	8	2	2	88	4	1267
2017	Language requirement of position - Unilingual French	69	31	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	62	26	9	2	1	88	3	754
2014	Language requirement of position - Bilingual	58	31	8	2	1	88	3	2639
2014	Language requirement of position - Unilingual English	64	25	6	3	2	89	4	1332
2014	Language requirement of position - Unilingual French	53	33	13	0	0	87	0	15
2014	Language requirement of position - Either English or French	68	23	6	2	1	91	3	814
2011	Language requirement of position - Bilingual	55	31	8	3	2	87	5	1971
2011	Language requirement of position - Unilingual English	62	28	7	2	1	90	3	1131
2011	Language requirement of position - Unilingual French	61	15	16	8	0	77	8	13
2011	Language requirement of position - Either English or French	64	24	9	2	1	89	2	446

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	40	13	10	6	0	0	71	16	2570
2017	Language requirement of position - Unilingual English	34	35	13	12	7	0	0	69	18	1266
2017	Language requirement of position - Unilingual French	38	49	6	0	6	0	0	87	6	16
2017	Language requirement of position - Either English or French	32	37	16	9	6	0	1	70	15	754
2014	Language requirement of position - Bilingual	27	42	14	11	6	0	1	69	17	2636
2014	Language requirement of position - Unilingual English	26	40	13	12	9	0	0	66	21	1332
2014	Language requirement of position - Unilingual French	13	48	13	7	13	0	7	65	21	15
2014	Language requirement of position - Either English or French	24	41	14	13	5	1	2	67	18	814
2011	Language requirement of position - Bilingual	32	38	12	10	6	1	1	71	16	1967
2011	Language requirement of position - Unilingual English	29	42	12	10	7	0	0	71	17	1130
2011	Language requirement of position - Unilingual French	38	31	8	15	8	0	0	69	23	13
2011	Language requirement of position - Either English or French	27	41	12	11	8	0	1	68	20	446

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	36	14	8	5	0	0	73	13	2573
2017	Language requirement of position - Unilingual English	37	34	13	10	6	0	0	71	16	1268
2017	Language requirement of position - Unilingual French	38	56	0	6	0	0	0	94	6	16
2017	Language requirement of position - Either English or French	36	33	17	8	5	0	1	70	13	754
2014	Language requirement of position - Bilingual	33	38	15	8	5	0	0	71	14	2637
2014	Language requirement of position - Unilingual English	32	34	15	10	8	0	0	66	18	1329
2014	Language requirement of position - Unilingual French	34	26	7	13	13	0	7	65	28	15
2014	Language requirement of position - Either English or French	32	36	15	10	5	1	1	69	16	814

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	40	13	9	4	0	0	74	13	2572
2017	Language requirement of position - Unilingual English	38	34	14	8	5	0	0	73	14	1268
2017	Language requirement of position - Unilingual French	38	43	12	6	0	0	0	81	6	16
2017	Language requirement of position - Either English or French	40	35	15	5	4	1	1	75	10	755
2014	Language requirement of position - Bilingual	32	40	14	9	4	0	0	73	13	2639
2014	Language requirement of position - Unilingual English	34	36	12	10	6	1	0	71	17	1331
2014	Language requirement of position - Unilingual French	27	27	13	20	13	0	0	54	32	15
2014	Language requirement of position - Either English or French	36	40	11	8	5	1	0	76	13	812
2011	Language requirement of position - Bilingual	37	40	11	8	3	1	1	78	11	1970
2011	Language requirement of position - Unilingual English	37	39	11	8	3	1	1	78	11	1124
2011	Language requirement of position - Unilingual French	54	31	8	8	0	0	0	85	8	13
2011	Language requirement of position - Either English or French	40	35	12	7	5	0	1	75	13	446

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	41	10	5	3	82	8	2572
2017	Language requirement of position - Unilingual English	46	36	10	5	4	82	8	1265
2017	Language requirement of position - Unilingual French	44	49	0	6	0	94	6	16
2017	Language requirement of position - Either English or French	49	34	10	5	2	83	8	750
2014	Language requirement of position - Bilingual	40	39	12	6	3	79	9	2638
2014	Language requirement of position - Unilingual English	46	34	10	7	3	80	10	1331
2014	Language requirement of position - Unilingual French	41	27	26	0	6	68	6	15
2014	Language requirement of position - Either English or French	52	33	8	4	3	86	6	813
2011	Language requirement of position - Bilingual	43	38	9	6	4	81	10	1973
2011	Language requirement of position - Unilingual English	42	40	9	6	3	82	9	1128
2011	Language requirement of position - Unilingual French	38	31	23	0	8	69	8	13
2011	Language requirement of position - Either English or French	46	36	8	7	4	82	10	445
2008	Language requirement of position - Bilingual	41	41	10	5	3	82	8	1683
2008	Language requirement of position - Unilingual English	38	41	9	6	5	79	11	1008
2008	Language requirement of position - Unilingual French	54	36	9	0	0	91	0	11
2008	Language requirement of position - Either English or French	39	40	10	7	4	79	11	322

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	37	15	8	4	0	1	73	12	2585
2017	Language requirement of position - Unilingual English	39	37	16	5	2	0	1	77	7	1270
2017	Language requirement of position - Unilingual French	69	18	6	6	0	0	0	87	6	16
2017	Language requirement of position - Either English or French	57	31	9	2	1	0	1	88	3	757
2014	Language requirement of position - Bilingual	33	34	18	8	6	0	1	68	14	2637
2014	Language requirement of position - Unilingual English	38	34	17	6	4	1	1	72	10	1333
2014	Language requirement of position - Unilingual French	47	32	14	0	7	0	0	80	7	15
2014	Language requirement of position - Either English or French	49	30	13	3	3	0	1	80	6	813
2011	Language requirement of position - Bilingual	30	34	18	11	6	0	1	65	16	1973
2011	Language requirement of position - Unilingual English	34	38	18	5	4	0	1	73	9	1132
2011	Language requirement of position - Unilingual French	53	16	23	8	0	0	0	69	8	13
2011	Language requirement of position - Either English or French	46	29	16	6	2	0	1	76	7	446
2008	Language requirement of position - Bilingual	27	32	20	12	7	0	1	60	19	1681
2008	Language requirement of position - Unilingual English	30	33	21	9	6	0	1	63	15	1007
2008	Language requirement of position - Unilingual French	46	35	18	0	0	0	0	82	0	11
2008	Language requirement of position - Either English or French	40	31	17	6	5	0	1	72	11	321

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	28	35	15	7	1	3	23	41	2573
2017	Language requirement of position - Unilingual English	13	23	35	16	10	1	3	27	37	1259
2017	Language requirement of position - Unilingual French	6	25	38	12	6	0	13	21	36	16
2017	Language requirement of position - Either English or French	8	17	33	19	15	1	6	37	27	748
2014	Language requirement of position - Bilingual	12	30	36	14	5	1	3	20	43	2635
2014	Language requirement of position - Unilingual English	11	24	36	16	9	1	2	26	37	1329
2014	Language requirement of position - Unilingual French	22	22	36	7	7	0	7	15	47	14
2014	Language requirement of position - Either English or French	9	20	33	19	14	1	4	34	31	809
2011	Language requirement of position - Bilingual	11	30	34	15	6	1	3	22	42	1965
2011	Language requirement of position - Unilingual English	13	25	35	15	9	1	2	25	40	1129
2011	Language requirement of position - Unilingual French	25	25	42	8	0	0	0	8	50	12
2011	Language requirement of position - Either English or French	13	24	32	14	13	1	3	28	39	445
2008	Language requirement of position - Bilingual	11	29	36	15	5	1	2	21	42	1682
2008	Language requirement of position - Unilingual English	14	25	35	17	6	0	2	24	41	1008
2008	Language requirement of position - Unilingual French	18	45	18	9	9	0	0	18	63	11
2008	Language requirement of position - Either English or French	11	22	34	20	9	2	2	30	34	319

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	18	29	23	14	3	5	40	29	2563
2017	Language requirement of position - Unilingual English	10	17	27	21	19	2	5	42	29	1256
2017	Language requirement of position - Unilingual French	0	6	44	25	0	6	19	33	8	16
2017	Language requirement of position - Either English or French	11	12	22	19	23	4	9	49	26	743
2014	Language requirement of position - Bilingual	11	21	31	21	10	3	3	33	34	2632
2014	Language requirement of position - Unilingual English	11	17	29	21	15	3	4	38	31	1329
2014	Language requirement of position - Unilingual French	14	29	37	7	7	7	0	15	46	14
2014	Language requirement of position - Either English or French	8	15	24	23	21	3	6	48	25	805
2011	Language requirement of position - Bilingual	9	17	29	25	13	3	4	41	28	1963
2011	Language requirement of position - Unilingual English	10	18	28	25	15	1	3	41	29	1127
2011	Language requirement of position - Unilingual French	8	17	17	33	8	0	17	50	30	12
2011	Language requirement of position - Either English or French	13	17	27	20	16	2	5	39	31	444
2008	Language requirement of position - Bilingual	8	22	33	23	9	2	3	34	32	1676
2008	Language requirement of position - Unilingual English	13	20	29	21	12	2	3	34	35	1003
2008	Language requirement of position - Unilingual French	9	18	54	9	9	0	0	19	27	11
2008	Language requirement of position - Either English or French	13	16	27	22	15	4	3	40	31	318

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	22	32	17	9	3	5	28	37	2568
2017	Language requirement of position - Unilingual English	12	18	26	20	14	2	7	38	34	1261
2017	Language requirement of position - Unilingual French	6	13	44	19	6	0	12	28	22	16
2017	Language requirement of position - Either English or French	7	11	23	20	20	7	10	49	23	743
2014	Language requirement of position - Bilingual	15	23	31	16	7	2	5	25	42	2634
2014	Language requirement of position - Unilingual English	11	16	28	20	14	4	7	38	30	1324
2014	Language requirement of position - Unilingual French	13	34	34	6	6	0	7	14	50	15
2014	Language requirement of position - Either English or French	5	12	25	23	20	5	10	50	20	804
2011	Language requirement of position - Bilingual	13	21	31	18	8	2	6	29	37	1959
2011	Language requirement of position - Unilingual English	14	19	29	18	12	3	5	33	36	1123
2011	Language requirement of position - Unilingual French	8	8	58	17	0	8	0	18	18	12
2011	Language requirement of position - Either English or French	12	13	25	19	18	4	8	42	29	444
2008	Language requirement of position - Bilingual	14	24	31	17	7	2	5	25	41	1677
2008	Language requirement of position - Unilingual English	15	20	28	19	11	2	5	32	38	1005
2008	Language requirement of position - Unilingual French	18	18	55	0	0	9	0	0	39	11
2008	Language requirement of position - Either English or French	11	16	31	18	12	5	7	34	31	318

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	20	33	22	11	1	4	35	31	2568
2017	Language requirement of position - Unilingual English	7	14	30	24	18	1	5	46	23	1256
2017	Language requirement of position - Unilingual French	0	13	25	19	19	0	25	50	17	16
2017	Language requirement of position - Either English or French	5	8	24	22	30	2	10	59	14	740
2014	Language requirement of position - Bilingual	10	21	32	22	10	1	4	33	33	2627
2014	Language requirement of position - Unilingual English	10	12	31	24	16	2	5	43	24	1323
2014	Language requirement of position - Unilingual French	26	0	20	20	6	7	21	36	36	15
2014	Language requirement of position - Either English or French	6	8	25	27	25	2	7	57	15	803
2011	Language requirement of position - Bilingual	11	22	33	19	9	1	4	30	35	1958
2011	Language requirement of position - Unilingual English	9	16	33	23	14	1	2	39	27	1125
2011	Language requirement of position - Unilingual French	8	25	42	17	0	0	8	18	36	12
2011	Language requirement of position - Either English or French	8	13	30	20	21	1	7	45	23	443
2008	Language requirement of position - Bilingual	11	23	34	19	8	1	4	28	36	1676
2008	Language requirement of position - Unilingual English	10	18	31	26	12	1	3	39	28	1005
2008	Language requirement of position - Unilingual French	9	28	28	35	0	0	0	35	37	11
2008	Language requirement of position - Either English or French	9	10	28	30	19	2	2	51	20	318

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	22	27	18	11	2	5	31	40	2572
2017	Language requirement of position - Unilingual English	12	21	28	17	15	2	5	35	35	1260
2017	Language requirement of position - Unilingual French	6	13	31	12	19	0	19	38	23	16
2017	Language requirement of position - Either English or French	9	11	21	20	26	3	10	53	23	739
2014	Language requirement of position - Bilingual	16	26	28	15	9	2	4	26	44	2633
2014	Language requirement of position - Unilingual English	16	18	27	18	15	3	4	36	36	1328
2014	Language requirement of position - Unilingual French	19	13	34	0	26	7	0	28	35	15
2014	Language requirement of position - Either English or French	9	16	21	21	24	2	7	49	27	806
2011	Language requirement of position - Bilingual	18	27	27	13	9	1	5	23	49	1964
2011	Language requirement of position - Unilingual English	18	23	29	15	10	1	3	27	43	1128
2011	Language requirement of position - Unilingual French	31	15	39	8	8	0	0	15	46	13
2011	Language requirement of position - Either English or French	17	19	24	17	17	2	5	36	38	445
2008	Language requirement of position - Bilingual	19	28	25	15	8	1	4	24	50	1676
2008	Language requirement of position - Unilingual English	24	26	23	14	9	1	3	24	52	1006
2008	Language requirement of position - Unilingual French	18	28	27	27	0	0	0	27	46	11
2008	Language requirement of position - Either English or French	17	18	26	18	16	3	2	36	37	315

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	23	29	17	11	3	5	30	38	2574
2017	Language requirement of position - Unilingual English	13	18	25	20	15	3	6	38	34	1262
2017	Language requirement of position - Unilingual French	6	25	32	18	6	0	12	28	36	16
2017	Language requirement of position - Either English or French	12	14	25	17	17	5	9	40	31	743
2014	Language requirement of position - Bilingual	13	21	27	21	10	4	4	34	37	2632
2014	Language requirement of position - Unilingual English	15	17	27	18	14	4	6	35	35	1328
2014	Language requirement of position - Unilingual French	26	14	20	0	26	7	7	31	46	15
2014	Language requirement of position - Either English or French	13	17	20	19	19	5	7	43	34	807
2011	Language requirement of position - Bilingual	10	21	28	21	12	2	6	35	34	1961
2011	Language requirement of position - Unilingual English	12	16	29	21	16	2	4	39	30	1127
2011	Language requirement of position - Unilingual French	17	8	42	17	17	0	0	33	25	12
2011	Language requirement of position - Either English or French	15	17	25	18	15	4	6	37	35	444
2008	Language requirement of position - Bilingual	16	28	26	16	7	2	4	25	47	1681
2008	Language requirement of position - Unilingual English	17	22	26	18	12	2	4	32	41	1006
2008	Language requirement of position - Unilingual French	27	9	17	46	0	0	0	46	36	11
2008	Language requirement of position - Either English or French	19	21	19	16	14	5	6	34	44	319

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	21	35	17	9	3	4	29	34	2570
2017	Language requirement of position - Unilingual English	13	16	32	18	13	4	5	34	31	1260
2017	Language requirement of position - Unilingual French	6	19	13	31	6	0	25	50	34	16
2017	Language requirement of position - Either English or French	9	10	25	20	22	4	9	49	21	743
2014	Language requirement of position - Bilingual	12	23	34	17	8	2	4	26	37	2631
2014	Language requirement of position - Unilingual English	13	18	31	18	13	4	4	34	33	1328
2014	Language requirement of position - Unilingual French	20	6	20	7	20	13	14	36	37	15
2014	Language requirement of position - Either English or French	7	14	27	21	21	3	8	47	23	805

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	22	6	7	4	0	1	83	11	2583
2017	Language requirement of position - Unilingual English	79	10	5	1	1	1	3	93	2	1270
2017	Language requirement of position - Unilingual French	81	19	0	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	78	11	3	2	1	1	3	93	3	757
2014	Language requirement of position - Bilingual	66	18	4	6	4	0	1	85	10	2637
2014	Language requirement of position - Unilingual English	80	10	3	1	1	0	4	95	2	1333
2014	Language requirement of position - Unilingual French	46	33	14	7	0	0	0	79	7	15
2014	Language requirement of position - Either English or French	80	11	4	1	1	0	3	94	2	814
2011	Language requirement of position - Bilingual	64	18	6	7	5	0	1	82	12	1970
2011	Language requirement of position - Unilingual English	78	9	5	1	2	0	4	92	3	1128
2011	Language requirement of position - Unilingual French	77	0	8	8	8	0	0	77	15	13
2011	Language requirement of position - Either English or French	78	11	4	2	0	1	4	94	2	446
2008	Language requirement of position - Bilingual	61	16	5	8	7	0	2	80	15	1683
2008	Language requirement of position - Unilingual English	74	8	5	1	1	1	10	92	3	1005
2008	Language requirement of position - Unilingual French	74	18	0	0	8	0	0	92	8	11
2008	Language requirement of position - Either English or French	71	12	3	1	3	1	9	93	4	322

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	34	15	7	6	5	4	69	14	2584
2017	Language requirement of position - Unilingual English	33	27	15	9	8	5	4	66	18	1269
2017	Language requirement of position - Unilingual French	37	44	6	6	0	0	6	87	7	16
2017	Language requirement of position - Either English or French	33	28	14	9	5	5	5	69	16	756
2014	Language requirement of position - Bilingual	34	31	14	7	4	5	4	72	13	2639
2014	Language requirement of position - Unilingual English	35	29	15	8	6	5	3	69	15	1332
2014	Language requirement of position - Unilingual French	26	40	7	0	20	7	0	72	21	15
2014	Language requirement of position - Either English or French	38	29	11	10	5	4	3	72	16	813

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	31	8	7	5	1	81	12	2586
2017	Language requirement of position - Unilingual English	47	27	9	9	7	1	75	16	1267
2017	Language requirement of position - Unilingual French	32	68	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	52	23	8	9	6	1	77	15	757
2014	Language requirement of position - Bilingual	51	30	7	6	4	1	83	10	2638
2014	Language requirement of position - Unilingual English	49	27	8	9	6	1	77	14	1331
2014	Language requirement of position - Unilingual French	20	47	0	6	27	0	67	33	15
2014	Language requirement of position - Either English or French	51	26	7	9	5	1	78	15	812

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	37	11	9	5	1	0	74	14	2583
2017	Language requirement of position - Unilingual English	30	32	13	16	9	1	0	62	25	1267
2017	Language requirement of position - Unilingual French	31	38	12	19	0	0	0	69	19	16
2017	Language requirement of position - Either English or French	32	30	14	13	8	2	1	64	22	757
2014	Language requirement of position - Bilingual	33	41	11	9	4	2	0	76	13	2638
2014	Language requirement of position - Unilingual English	25	36	12	15	8	3	1	63	24	1333
2014	Language requirement of position - Unilingual French	20	34	20	7	19	0	0	54	26	15
2014	Language requirement of position - Either English or French	26	36	13	16	6	2	0	64	23	814
2011	Language requirement of position - Bilingual	35	38	12	8	5	1	0	74	13	1974
2011	Language requirement of position - Unilingual English	28	34	11	16	9	2	0	63	26	1131
2011	Language requirement of position - Unilingual French	30	39	0	23	8	0	0	69	31	13
2011	Language requirement of position - Either English or French	22	37	14	16	9	1	1	60	26	445
2008	Language requirement of position - Bilingual	33	41	11	9	3	2	1	76	12	1685
2008	Language requirement of position - Unilingual English	21	35	15	14	11	3	1	59	26	1007
2008	Language requirement of position - Unilingual French	9	54	9	0	9	9	9	77	11	11
2008	Language requirement of position - Either English or French	22	32	13	19	10	3	0	56	30	322

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	30	13	10	8	8	1	66	20	2585
2017	Language requirement of position - Unilingual English	25	24	14	13	12	11	1	55	29	1270
2017	Language requirement of position - Unilingual French	19	43	19	6	6	0	6	67	13	16
2017	Language requirement of position - Either English or French	22	23	16	13	12	11	2	52	29	756
2014	Language requirement of position - Bilingual	31	30	13	9	8	9	1	67	19	2637
2014	Language requirement of position - Unilingual English	23	24	16	15	11	9	1	53	29	1332
2014	Language requirement of position - Unilingual French	13	34	0	21	19	7	7	54	46	15
2014	Language requirement of position - Either English or French	22	23	17	17	11	9	1	50	30	814
2011	Language requirement of position - Bilingual	37	26	13	8	7	7	1	69	17	1973
2011	Language requirement of position - Unilingual English	25	24	15	14	14	7	1	54	30	1129
2011	Language requirement of position - Unilingual French	30	31	23	0	15	0	0	61	15	13
2011	Language requirement of position - Either English or French	20	20	19	18	16	6	1	43	37	443
2008	Language requirement of position - Bilingual	36	29	12	9	6	8	1	71	16	1687
2008	Language requirement of position - Unilingual English	23	24	16	12	15	9	2	53	30	1007
2008	Language requirement of position - Unilingual French	9	26	19	18	9	9	9	44	33	11
2008	Language requirement of position - Either English or French	18	25	13	16	16	10	1	49	37	322

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	26	18	14	8	17	3	50	28	2585
2017	Language requirement of position - Unilingual English	15	20	16	17	14	18	1	42	38	1268
2017	Language requirement of position - Unilingual French	6	44	25	6	0	6	13	62	8	16
2017	Language requirement of position - Either English or French	16	21	17	13	10	20	3	48	30	757
2014	Language requirement of position - Bilingual	13	24	19	16	9	16	3	47	30	2639
2014	Language requirement of position - Unilingual English	12	21	19	15	14	17	3	41	36	1332
2014	Language requirement of position - Unilingual French	7	33	7	20	19	7	7	46	46	15
2014	Language requirement of position - Either English or French	16	21	20	13	13	16	2	45	31	813

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	36	7	5	2	0	86	7	2576
2017	Language requirement of position - Unilingual English	47	35	7	6	4	0	82	10	1270
2017	Language requirement of position - Unilingual French	32	56	6	6	0	0	88	6	16
2017	Language requirement of position - Either English or French	54	30	7	7	2	0	85	8	757
2014	Language requirement of position - Bilingual	51	37	6	4	2	0	88	6	2636
2014	Language requirement of position - Unilingual English	47	36	8	6	3	0	83	9	1329
2014	Language requirement of position - Unilingual French	33	48	14	6	0	0	80	6	15
2014	Language requirement of position - Either English or French	49	34	5	8	2	1	84	10	812

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	36	10	8	4	0	1	77	13	2585
2017	Language requirement of position - Unilingual English	44	31	12	7	5	0	1	76	13	1272
2017	Language requirement of position - Unilingual French	62	25	0	6	0	0	6	93	7	16
2017	Language requirement of position - Either English or French	49	31	10	5	5	1	0	80	9	757
2014	Language requirement of position - Bilingual	41	35	12	7	4	1	1	77	12	2639
2014	Language requirement of position - Unilingual English	41	35	11	8	5	1	0	76	13	1332
2014	Language requirement of position - Unilingual French	13	54	20	7	6	0	0	67	13	15
2014	Language requirement of position - Either English or French	47	32	10	7	4	0	1	79	11	813
2011	Language requirement of position - Bilingual	40	36	10	8	5	1	0	77	13	1969
2011	Language requirement of position - Unilingual English	39	35	11	9	5	0	0	75	15	1133
2011	Language requirement of position - Unilingual French	54	39	8	0	0	0	0	92	0	13
2011	Language requirement of position - Either English or French	38	35	11	10	5	1	0	73	15	446
2008	Language requirement of position - Bilingual	33	37	13	10	5	1	0	71	16	1684
2008	Language requirement of position - Unilingual English	34	32	12	11	10	1	0	66	22	1006
2008	Language requirement of position - Unilingual French	36	28	9	0	28	0	0	63	28	11
2008	Language requirement of position - Either English or French	35	34	12	9	8	1	0	70	17	322

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	33	10	6	4	2	0	80	10	2585
2017	Language requirement of position - Unilingual English	49	30	8	6	5	2	1	81	11	1271
2017	Language requirement of position - Unilingual French	63	25	13	0	0	0	0	87	0	16
2017	Language requirement of position - Either English or French	56	25	8	6	3	2	1	83	8	757
2014	Language requirement of position - Bilingual	47	31	12	4	3	2	1	80	8	2638
2014	Language requirement of position - Unilingual English	50	26	12	6	4	2	1	78	10	1332
2014	Language requirement of position - Unilingual French	27	34	7	26	0	7	0	65	27	15
2014	Language requirement of position - Either English or French	54	26	9	5	4	2	2	82	9	814
2011	Language requirement of position - Bilingual	46	30	12	6	3	3	1	78	10	1967
2011	Language requirement of position - Unilingual English	46	28	10	9	4	1	1	76	13	1132
2011	Language requirement of position - Unilingual French	39	31	23	8	0	0	0	69	8	13
2011	Language requirement of position - Either English or French	45	28	13	6	5	2	1	75	11	446
2008	Language requirement of position - Bilingual	41	31	13	7	4	4	1	75	11	1685
2008	Language requirement of position - Unilingual English	40	28	11	9	8	3	1	70	19	1007
2008	Language requirement of position - Unilingual French	36	28	18	9	9	0	0	63	18	11
2008	Language requirement of position - Either English or French	45	25	12	6	8	3	1	73	14	322

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	36	8	8	4	0	0	80	12	2582
2017	Language requirement of position - Unilingual English	47	31	7	7	5	1	1	80	13	1270
2017	Language requirement of position - Unilingual French	69	31	0	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	53	28	8	5	4	1	1	83	9	757
2014	Language requirement of position - Bilingual	45	34	9	7	4	1	1	80	11	2639
2014	Language requirement of position - Unilingual English	45	33	10	7	5	1	0	79	12	1333
2014	Language requirement of position - Unilingual French	27	54	7	7	6	0	0	80	13	15
2014	Language requirement of position - Either English or French	52	28	8	5	4	1	1	82	9	813
2011	Language requirement of position - Bilingual	43	35	9	8	4	0	0	79	12	1968
2011	Language requirement of position - Unilingual English	44	31	9	10	5	0	0	76	15	1132
2011	Language requirement of position - Unilingual French	54	46	0	0	0	0	0	100	0	13
2011	Language requirement of position - Either English or French	45	31	10	7	6	0	1	76	13	445
2008	Language requirement of position - Bilingual	40	34	11	9	4	1	1	75	14	1684
2008	Language requirement of position - Unilingual English	39	29	11	11	9	1	0	69	20	1008
2008	Language requirement of position - Unilingual French	36	37	9	0	19	0	0	72	19	11
2008	Language requirement of position - Either English or French	43	27	11	9	8	1	0	71	18	322

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	75	15	4	2	3	0	1	91	5	2581
2017	Language requirement of position - Unilingual English	83	8	4	0	1	0	3	94	2	1267
2017	Language requirement of position - Unilingual French	94	6	0	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	86	7	3	1	1	0	2	95	2	756
2014	Language requirement of position - Bilingual	78	13	3	3	3	0	1	92	5	2637
2014	Language requirement of position - Unilingual English	83	8	3	1	1	0	4	95	2	1331
2014	Language requirement of position - Unilingual French	66	27	0	7	0	0	0	93	7	15
2014	Language requirement of position - Either English or French	86	10	2	0	0	0	1	97	1	812
2011	Language requirement of position - Bilingual	76	13	4	2	3	0	1	90	5	1971
2011	Language requirement of position - Unilingual English	80	10	4	0	1	0	4	94	2	1132
2011	Language requirement of position - Unilingual French	77	15	0	8	0	0	0	92	8	13
2011	Language requirement of position - Either English or French	81	11	3	1	0	1	4	96	1	446
2008	Language requirement of position - Bilingual	76	12	3	4	4	0	2	89	7	1684
2008	Language requirement of position - Unilingual English	80	6	3	1	1	1	9	95	1	1008
2008	Language requirement of position - Unilingual French	83	9	0	0	8	0	0	92	8	11
2008	Language requirement of position - Either English or French	84	6	3	0	1	0	6	96	1	322

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	23	7	6	6	4	7	78	14	2581
2017	Language requirement of position - Unilingual English	55	20	7	5	5	4	4	81	11	1268
2017	Language requirement of position - Unilingual French	50	19	13	0	13	0	6	73	13	16
2017	Language requirement of position - Either English or French	53	18	8	4	5	4	8	81	10	757
2014	Language requirement of position - Bilingual	46	23	9	5	5	4	8	78	11	2637
2014	Language requirement of position - Unilingual English	58	20	7	3	4	3	5	85	7	1332
2014	Language requirement of position - Unilingual French	47	34	6	0	14	0	0	80	14	15
2014	Language requirement of position - Either English or French	54	22	6	3	3	4	7	86	7	812
2011	Language requirement of position - Bilingual	42	25	10	8	7	3	6	73	16	1970
2011	Language requirement of position - Unilingual English	56	26	5	5	4	1	2	85	10	1130
2011	Language requirement of position - Unilingual French	46	23	23	8	0	0	0	69	8	13
2011	Language requirement of position - Either English or French	54	25	7	5	5	1	2	82	11	446

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	27	7	5	4	1	0	83	10	2582
2017	Language requirement of position - Unilingual English	58	24	7	6	4	1	0	83	11	1268
2017	Language requirement of position - Unilingual French	69	25	6	0	0	0	0	94	0	16
2017	Language requirement of position - Either English or French	61	23	6	4	3	1	1	86	8	756

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	26	10	4	4	1	0	82	8	2583
2017	Language requirement of position - Unilingual English	58	23	9	3	5	1	0	82	8	1269
2017	Language requirement of position - Unilingual French	63	25	6	0	0	6	0	93	0	16
2017	Language requirement of position - Either English or French	58	22	11	3	3	2	1	82	7	757

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	29	10	6	5	0	79	11	2580
2017	Language requirement of position - Unilingual English	54	26	9	6	4	0	80	10	1267
2017	Language requirement of position - Unilingual French	62	25	6	6	0	0	87	6	16
2017	Language requirement of position - Either English or French	60	23	8	4	3	1	84	8	757
2014	Language requirement of position - Bilingual	49	31	10	6	3	1	80	9	2637
2014	Language requirement of position - Unilingual English	54	27	10	5	4	0	81	9	1333
2014	Language requirement of position - Unilingual French	34	40	7	6	13	0	74	19	15
2014	Language requirement of position - Either English or French	59	25	8	3	4	0	84	7	813

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	38	11	8	2	4	5	76	12	803
2017	Language requirement of position - Unilingual English	41	37	9	9	3	1	1	79	12	151
2017	Language requirement of position - Either English or French	38	36	6	10	5	6	0	78	16	19
2014	Language requirement of position - Bilingual	28	38	10	8	3	5	7	75	13	762
2014	Language requirement of position - Unilingual English	33	39	13	7	4	1	2	75	11	140
2014	Language requirement of position - Either English or French	31	44	11	8	0	0	5	80	9	35

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	34	15	9	5	7	0	69	15	2585
2017	Language requirement of position - Unilingual English	34	29	15	9	7	7	0	68	16	1271
2017	Language requirement of position - Unilingual French	38	38	6	0	6	12	0	86	7	16
2017	Language requirement of position - Either English or French	38	29	14	6	4	8	1	73	12	756
2014	Language requirement of position - Bilingual	30	36	14	7	4	8	0	72	12	2636
2014	Language requirement of position - Unilingual English	33	30	15	7	6	9	0	70	14	1329
2014	Language requirement of position - Unilingual French	22	43	7	0	13	14	0	76	15	14
2014	Language requirement of position - Either English or French	43	26	14	5	3	8	1	77	8	813
2011	Language requirement of position - Bilingual	29	33	15	9	6	7	1	67	17	1972
2011	Language requirement of position - Unilingual English	30	30	17	9	9	6	0	63	19	1130
2011	Language requirement of position - Unilingual French	23	38	23	15	0	0	0	61	15	13
2011	Language requirement of position - Either English or French	30	29	19	8	8	6	1	62	18	446

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	35	18	10	6	3	0	65	17	2586
2017	Language requirement of position - Unilingual English	32	29	17	11	8	2	0	63	20	1268
2017	Language requirement of position - Unilingual French	32	31	19	13	0	6	0	67	13	16
2017	Language requirement of position - Either English or French	36	29	13	8	7	6	1	70	16	756
2014	Language requirement of position - Bilingual	26	36	18	11	5	4	0	64	17	2637
2014	Language requirement of position - Unilingual English	31	31	17	10	7	4	0	65	18	1329
2014	Language requirement of position - Unilingual French	20	40	13	13	6	7	0	65	21	15
2014	Language requirement of position - Either English or French	43	26	15	6	5	5	1	73	11	814
2011	Language requirement of position - Bilingual	25	36	18	11	8	2	0	62	19	1971
2011	Language requirement of position - Unilingual English	26	31	15	13	11	3	0	59	25	1131
2011	Language requirement of position - Unilingual French	31	46	8	8	8	0	0	77	15	13
2011	Language requirement of position - Either English or French	28	28	18	11	12	2	1	58	23	445
2008	Language requirement of position - Bilingual	21	35	20	13	9	2	0	57	22	1686
2008	Language requirement of position - Unilingual English	22	28	19	12	15	3	1	52	28	1007
2008	Language requirement of position - Unilingual French	9	28	27	9	17	9	0	41	29	11
2008	Language requirement of position - Either English or French	27	27	17	10	13	6	1	57	25	323

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	35	21	13	6	5	0	57	20	2578
2017	Language requirement of position - Unilingual English	24	29	18	14	9	5	0	56	24	1269
2017	Language requirement of position - Unilingual French	25	31	19	6	6	12	0	64	14	16
2017	Language requirement of position - Either English or French	31	29	15	9	7	8	1	65	18	754
2014	Language requirement of position - Bilingual	17	33	21	15	7	7	0	54	24	2637
2014	Language requirement of position - Unilingual English	23	29	19	13	8	7	0	57	23	1328
2014	Language requirement of position - Unilingual French	20	40	20	6	6	7	0	65	13	15
2014	Language requirement of position - Either English or French	32	29	16	9	5	8	1	67	16	814
2011	Language requirement of position - Bilingual	15	38	21	13	7	6	0	57	21	1973
2011	Language requirement of position - Unilingual English	15	35	17	18	9	6	0	53	29	1132
2011	Language requirement of position - Unilingual French	23	31	31	0	15	0	0	54	15	13
2011	Language requirement of position - Either English or French	19	30	21	15	8	6	1	52	26	446
2008	Language requirement of position - Bilingual	10	34	23	19	7	6	0	48	28	1682
2008	Language requirement of position - Unilingual English	11	27	19	22	14	7	0	41	39	1007
2008	Language requirement of position - Unilingual French	19	18	28	18	17	0	0	37	35	11
2008	Language requirement of position - Either English or French	14	26	17	19	15	9	0	44	37	322

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	30	19	13	10	7	0	55	25	2583
2017	Language requirement of position - Unilingual English	26	25	15	14	13	6	0	55	28	1269
2017	Language requirement of position - Unilingual French	19	37	19	0	6	12	6	69	8	16
2017	Language requirement of position - Either English or French	30	25	15	9	11	8	1	61	22	756
2014	Language requirement of position - Bilingual	21	29	18	14	9	8	0	55	26	2637
2014	Language requirement of position - Unilingual English	25	26	17	12	11	9	0	55	26	1325
2014	Language requirement of position - Unilingual French	14	54	7	13	12	0	0	67	26	15
2014	Language requirement of position - Either English or French	31	25	16	10	8	9	1	63	20	813
2011	Language requirement of position - Bilingual	19	31	19	13	10	9	0	54	25	1974
2011	Language requirement of position - Unilingual English	20	31	15	14	14	7	0	54	30	1130
2011	Language requirement of position - Unilingual French	23	46	23	0	8	0	0	69	8	13
2011	Language requirement of position - Either English or French	21	24	20	13	13	8	0	50	28	446
2008	Language requirement of position - Bilingual	14	31	21	15	10	9	0	49	28	1683
2008	Language requirement of position - Unilingual English	16	25	15	16	17	10	0	45	37	1006
2008	Language requirement of position - Unilingual French	9	27	36	18	9	0	0	37	27	11
2008	Language requirement of position - Either English or French	19	24	12	13	19	13	0	50	37	323

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	36	19	15	8	3	0	56	24	2583
2017	Language requirement of position - Unilingual English	23	30	16	16	13	3	0	54	29	1265
2017	Language requirement of position - Unilingual French	32	31	19	13	0	6	0	67	13	16
2017	Language requirement of position - Either English or French	30	29	14	11	9	6	1	63	21	756
2014	Language requirement of position - Bilingual	18	35	20	16	9	3	0	55	25	2635
2014	Language requirement of position - Unilingual English	22	30	18	16	10	3	0	54	27	1328
2014	Language requirement of position - Unilingual French	20	34	14	13	19	0	0	54	32	15
2014	Language requirement of position - Either English or French	29	33	14	11	7	5	1	67	19	809
2011	Language requirement of position - Bilingual	18	37	18	16	8	3	0	57	24	1970
2011	Language requirement of position - Unilingual English	17	35	13	19	13	2	0	54	33	1130
2011	Language requirement of position - Unilingual French	23	38	15	8	15	0	0	62	23	13
2011	Language requirement of position - Either English or French	19	31	17	17	12	4	1	52	31	446
2008	Language requirement of position - Bilingual	15	39	20	17	7	2	0	55	25	1683
2008	Language requirement of position - Unilingual English	15	31	14	22	16	3	0	47	38	1006
2008	Language requirement of position - Unilingual French	19	45	18	18	0	0	0	63	18	11
2008	Language requirement of position - Either English or French	19	28	14	22	13	4	0	49	36	323

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	45	15	8	3	1	0	74	11	2581
2017	Language requirement of position - Unilingual English	34	38	14	9	4	1	0	73	13	1266
2017	Language requirement of position - Unilingual French	13	56	25	6	0	0	0	69	6	16
2017	Language requirement of position - Either English or French	37	38	13	7	3	2	1	77	11	754
2014	Language requirement of position - Bilingual	28	43	16	8	3	1	0	72	11	2637
2014	Language requirement of position - Unilingual English	31	41	14	8	4	2	0	73	12	1332
2014	Language requirement of position - Unilingual French	33	40	27	0	0	0	0	73	0	15
2014	Language requirement of position - Either English or French	37	37	14	7	3	2	1	76	10	812
2011	Language requirement of position - Bilingual	32	44	12	8	3	1	0	77	11	1971
2011	Language requirement of position - Unilingual English	29	44	15	8	2	2	0	74	10	1129
2011	Language requirement of position - Unilingual French	39	31	23	0	0	8	0	75	0	13
2011	Language requirement of position - Either English or French	30	42	15	8	4	1	0	73	11	445

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	44	10	3	2	3	0	85	5	2575
2017	Language requirement of position - Unilingual English	44	38	8	4	2	2	0	84	7	1264
2017	Language requirement of position - Unilingual French	32	56	6	0	0	6	0	94	0	16
2017	Language requirement of position - Either English or French	46	36	9	2	2	3	1	86	4	754
2014	Language requirement of position - Bilingual	38	43	10	3	1	4	0	85	4	2635
2014	Language requirement of position - Unilingual English	43	38	11	4	2	3	0	83	5	1331
2014	Language requirement of position - Unilingual French	32	41	14	13	0	0	0	73	13	15
2014	Language requirement of position - Either English or French	45	37	9	2	1	4	1	87	4	812
2011	Language requirement of position - Bilingual	40	39	12	4	2	4	0	82	6	1969
2011	Language requirement of position - Unilingual English	40	37	13	5	2	3	1	80	7	1128
2011	Language requirement of position - Unilingual French	31	38	23	0	0	8	0	75	0	13
2011	Language requirement of position - Either English or French	41	37	13	4	3	2	1	80	6	445

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	37	10	6	3	2	1	80	10	2575
2017	Language requirement of position - Unilingual English	43	36	9	7	4	1	1	80	10	1265
2017	Language requirement of position - Unilingual French	38	43	6	0	6	6	0	87	7	16
2017	Language requirement of position - Either English or French	44	31	10	5	5	3	1	79	11	754
2014	Language requirement of position - Bilingual	39	39	10	7	2	3	1	80	9	2637
2014	Language requirement of position - Unilingual English	45	36	7	5	3	2	1	84	8	1331
2014	Language requirement of position - Unilingual French	13	61	7	13	0	0	7	79	14	15
2014	Language requirement of position - Either English or French	49	30	8	6	3	3	1	82	9	812
2011	Language requirement of position - Bilingual	44	34	8	6	4	3	1	81	10	1970
2011	Language requirement of position - Unilingual English	43	34	10	6	3	3	1	80	10	1130
2011	Language requirement of position - Unilingual French	39	15	23	8	0	15	0	64	9	13
2011	Language requirement of position - Either English or French	41	32	10	6	5	4	2	78	11	445
2008	Language requirement of position - Bilingual	39	34	11	8	5	3	1	76	13	1684
2008	Language requirement of position - Unilingual English	36	34	9	9	7	4	1	74	16	1006
2008	Language requirement of position - Unilingual French	37	37	17	0	0	9	0	81	0	11
2008	Language requirement of position - Either English or French	35	34	11	9	5	5	1	73	15	323

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	35	17	9	4	4	1	69	13	2583
2017	Language requirement of position - Unilingual English	35	32	15	7	5	4	1	71	13	1269
2017	Language requirement of position - Unilingual French	27	26	20	7	0	13	7	67	8	15
2017	Language requirement of position - Either English or French	34	34	14	7	4	5	2	72	13	753
2014	Language requirement of position - Bilingual	24	33	19	11	5	7	1	63	17	2637
2014	Language requirement of position - Unilingual English	29	35	18	9	4	4	1	67	14	1330
2014	Language requirement of position - Unilingual French	7	54	13	20	0	0	7	65	21	15
2014	Language requirement of position - Either English or French	31	32	18	7	5	5	1	68	13	811
2011	Language requirement of position - Bilingual	25	35	18	12	5	5	1	63	18	1971
2011	Language requirement of position - Unilingual English	24	38	17	11	5	4	0	65	17	1131
2011	Language requirement of position - Unilingual French	0	54	31	8	0	0	8	58	8	13
2011	Language requirement of position - Either English or French	23	35	19	9	8	5	1	62	18	446

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	18	14	12	10	4	49	31	2579
2017	Language requirement of position - Unilingual English	23	24	15	14	14	8	2	52	31	1269
2017	Language requirement of position - Unilingual French	19	25	31	6	0	6	13	54	8	16
2017	Language requirement of position - Either English or French	22	25	16	11	12	12	2	55	27	755
2014	Language requirement of position - Bilingual	17	22	18	15	13	11	4	46	33	2638
2014	Language requirement of position - Unilingual English	22	24	17	14	13	9	2	51	30	1331
2014	Language requirement of position - Unilingual French	0	33	20	21	19	0	7	36	42	15
2014	Language requirement of position - Either English or French	25	24	18	13	11	8	2	54	26	809
2011	Language requirement of position - Bilingual	17	19	17	15	14	14	4	44	36	1970
2011	Language requirement of position - Unilingual English	18	23	18	15	14	10	2	47	33	1129
2011	Language requirement of position - Unilingual French	8	23	23	31	0	8	8	37	36	13
2011	Language requirement of position - Either English or French	17	20	17	14	18	11	2	43	37	446

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	26	9	7	3	2	2	80	11	2583
2017	Language requirement of position - Unilingual English	71	13	6	2	1	2	5	90	3	1270
2017	Language requirement of position - Unilingual French	62	31	0	6	0	0	0	94	6	16
2017	Language requirement of position - Either English or French	71	14	6	2	1	2	4	91	3	756
2014	Language requirement of position - Bilingual	53	25	8	7	4	1	2	80	11	2636
2014	Language requirement of position - Unilingual English	70	16	5	1	1	2	6	93	2	1329
2014	Language requirement of position - Unilingual French	46	34	20	0	0	0	0	80	0	15
2014	Language requirement of position - Either English or French	72	15	6	0	1	2	4	92	1	812

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	25	5	5	2	2	1	87	7	2579
2017	Language requirement of position - Unilingual English	74	13	6	1	0	3	3	92	2	1270
2017	Language requirement of position - Unilingual French	68	32	0	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	75	14	5	1	0	2	2	94	2	754
2014	Language requirement of position - Bilingual	62	25	5	4	2	2	1	89	6	2637
2014	Language requirement of position - Unilingual English	73	13	5	1	1	3	4	93	2	1327
2014	Language requirement of position - Unilingual French	53	33	0	7	7	0	0	86	14	15
2014	Language requirement of position - Either English or French	76	13	4	0	1	3	3	94	1	810
2011	Language requirement of position - Bilingual	64	21	6	4	2	1	1	87	6	1968
2011	Language requirement of position - Unilingual English	75	13	5	1	1	2	3	93	2	1131
2011	Language requirement of position - Unilingual French	62	31	8	0	0	0	0	92	0	13
2011	Language requirement of position - Either English or French	76	14	4	1	0	2	3	94	1	446
2008	Language requirement of position - Bilingual	60	23	7	5	2	1	1	86	7	1683
2008	Language requirement of position - Unilingual English	71	14	7	1	1	3	3	91	2	1007
2008	Language requirement of position - Unilingual French	83	0	17	0	0	0	0	83	0	11
2008	Language requirement of position - Either English or French	74	11	6	2	1	2	3	90	3	321

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	35	17	12	7	2	0	62	20	2582
2017	Language requirement of position - Unilingual English	25	30	17	13	11	3	1	57	25	1267
2017	Language requirement of position - Unilingual French	38	44	6	0	13	0	0	81	13	16
2017	Language requirement of position - Either English or French	31	27	17	11	9	4	1	60	21	756
2014	Language requirement of position - Bilingual	23	34	18	14	9	3	0	59	23	2638
2014	Language requirement of position - Unilingual English	20	28	17	16	14	4	1	51	31	1330
2014	Language requirement of position - Unilingual French	14	60	7	6	13	0	0	74	19	15
2014	Language requirement of position - Either English or French	23	29	18	13	10	6	1	55	25	812
2011	Language requirement of position - Bilingual	24	37	17	12	8	1	0	62	21	1969
2011	Language requirement of position - Unilingual English	20	33	18	15	12	2	0	54	28	1132
2011	Language requirement of position - Unilingual French	38	38	16	8	0	0	0	77	8	13
2011	Language requirement of position - Either English or French	20	29	17	16	13	4	1	51	31	445
2008	Language requirement of position - Bilingual	19	35	18	16	9	2	0	56	26	1680
2008	Language requirement of position - Unilingual English	15	32	16	18	17	2	0	49	36	1005
2008	Language requirement of position - Unilingual French	9	63	9	18	0	0	0	73	18	11
2008	Language requirement of position - Either English or French	16	29	19	14	15	5	1	48	31	322

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	31	15	15	12	3	1	57	27	2578
2017	Language requirement of position - Unilingual English	21	25	15	17	17	2	2	49	36	1264
2017	Language requirement of position - Unilingual French	13	38	18	19	6	0	6	54	27	16
2017	Language requirement of position - Either English or French	28	23	14	14	15	4	2	54	30	755
2014	Language requirement of position - Bilingual	21	27	15	16	15	2	2	51	33	2639
2014	Language requirement of position - Unilingual English	17	22	14	17	23	5	2	42	43	1328
2014	Language requirement of position - Unilingual French	6	54	7	7	26	0	0	61	33	15
2014	Language requirement of position - Either English or French	20	20	15	16	22	5	3	43	41	813
2011	Language requirement of position - Bilingual	20	29	15	18	15	2	1	51	34	1969
2011	Language requirement of position - Unilingual English	13	27	14	20	23	2	2	41	45	1131
2011	Language requirement of position - Unilingual French	38	23	8	31	0	0	0	62	31	13
2011	Language requirement of position - Either English or French	15	21	15	20	25	2	2	38	46	446
2008	Language requirement of position - Bilingual	19	34	14	15	14	2	2	55	30	1679
2008	Language requirement of position - Unilingual English	13	28	15	19	23	1	1	41	43	1007
2008	Language requirement of position - Unilingual French	27	17	9	9	28	0	9	49	41	11
2008	Language requirement of position - Either English or French	12	29	12	21	20	4	1	43	44	321

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	39	19	10	5	5	0	65	15	2584
2017	Language requirement of position - Unilingual English	23	37	21	9	6	4	0	62	16	1268
2017	Language requirement of position - Unilingual French	32	43	13	6	0	6	0	80	7	16
2017	Language requirement of position - Either English or French	24	35	18	10	6	6	1	63	17	755

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	38	12	3	2	3	0	82	6	2579
2017	Language requirement of position - Unilingual English	47	29	15	3	3	3	0	78	7	1265
2017	Language requirement of position - Unilingual French	40	60	0	0	0	0	0	100	0	15
2017	Language requirement of position - Either English or French	51	28	12	2	2	4	2	84	4	755
2014	Language requirement of position - Bilingual	51	31	9	3	1	4	1	86	4	2634
2014	Language requirement of position - Unilingual English	51	29	12	3	2	3	0	82	6	1330
2014	Language requirement of position - Unilingual French	26	54	14	6	0	0	0	80	6	15
2014	Language requirement of position - Either English or French	55	27	10	3	2	3	1	85	5	811

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	10	5	2	1	0	83	7	2583
2017	Language requirement of position - Unilingual English	46	35	9	5	3	1	0	83	8	1272
2017	Language requirement of position - Unilingual French	44	44	6	0	6	0	0	87	6	16
2017	Language requirement of position - Either English or French	52	32	8	5	2	1	1	85	6	756
2014	Language requirement of position - Bilingual	48	36	9	3	2	2	0	85	5	2638
2014	Language requirement of position - Unilingual English	49	32	10	4	3	2	0	83	7	1332
2014	Language requirement of position - Unilingual French	26	54	20	0	0	0	0	80	0	15
2014	Language requirement of position - Either English or French	56	27	9	3	2	2	0	85	6	814
2011	Language requirement of position - Bilingual	40	37	12	6	3	2	0	79	9	1973
2011	Language requirement of position - Unilingual English	39	34	13	7	4	2	0	75	11	1133
2011	Language requirement of position - Unilingual French	38	31	15	0	15	0	0	69	15	13
2011	Language requirement of position - Either English or French	37	33	15	6	5	3	1	73	12	446

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	39	8	4	2	0	0	87	6	2579
2017	Language requirement of position - Unilingual English	52	31	8	5	4	0	0	84	8	1269
2017	Language requirement of position - Unilingual French	56	44	0	0	0	0	0	100	0	16
2017	Language requirement of position - Either English or French	55	29	8	5	2	0	1	85	7	753
2014	Language requirement of position - Bilingual	53	35	7	3	2	0	0	88	5	2634
2014	Language requirement of position - Unilingual English	53	31	8	5	3	1	0	84	8	1331
2014	Language requirement of position - Unilingual French	33	40	14	7	6	0	0	73	13	15
2014	Language requirement of position - Either English or French	60	27	7	3	2	0	0	87	6	812
2011	Language requirement of position - Bilingual	46	36	10	5	3	0	0	82	8	1969
2011	Language requirement of position - Unilingual English	46	33	10	6	4	0	0	80	10	1130
2011	Language requirement of position - Unilingual French	46	31	15	0	8	0	0	77	8	13
2011	Language requirement of position - Either English or French	43	31	14	4	5	1	1	76	10	446
2008	Language requirement of position - Bilingual	39	40	11	7	3	0	0	79	10	1682
2008	Language requirement of position - Unilingual English	33	37	13	9	8	0	0	70	17	1006
2008	Language requirement of position - Unilingual French	28	46	26	0	0	0	0	74	0	11
2008	Language requirement of position - Either English or French	38	34	11	9	7	0	0	73	16	323

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	34	15	6	4	1	0	75	10	2578
2017	Language requirement of position - Unilingual English	42	30	14	7	6	1	0	73	13	1269
2017	Language requirement of position - Unilingual French	32	56	13	0	0	0	0	87	0	16
2017	Language requirement of position - Either English or French	49	26	14	6	4	1	0	76	10	755
2014	Language requirement of position - Bilingual	34	38	16	7	4	1	0	73	11	2636
2014	Language requirement of position - Unilingual English	38	32	16	8	5	1	0	71	13	1333
2014	Language requirement of position - Unilingual French	26	48	7	0	19	0	0	74	19	15
2014	Language requirement of position - Either English or French	47	31	12	4	5	1	0	78	9	812
2011	Language requirement of position - Bilingual	37	34	16	8	5	1	0	71	13	1969
2011	Language requirement of position - Unilingual English	35	33	16	10	6	1	0	68	16	1130
2011	Language requirement of position - Unilingual French	31	46	15	8	0	0	0	77	8	13
2011	Language requirement of position - Either English or French	36	29	19	10	5	1	1	66	15	443

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	15	6	4	0	0	75	10	2572
2017	Language requirement of position - Unilingual English	40	34	12	8	6	0	0	74	13	1270
2017	Language requirement of position - Unilingual French	38	50	13	0	0	0	0	87	0	16
2017	Language requirement of position - Either English or French	46	30	12	8	4	0	0	76	12	755
2014	Language requirement of position - Bilingual	34	39	15	8	3	0	0	74	11	2635
2014	Language requirement of position - Unilingual English	37	34	15	9	5	0	0	71	14	1331
2014	Language requirement of position - Unilingual French	33	41	7	7	12	0	0	74	19	15
2014	Language requirement of position - Either English or French	46	31	13	6	4	0	0	77	10	813
2011	Language requirement of position - Bilingual	36	37	14	8	5	0	0	73	12	1969
2011	Language requirement of position - Unilingual English	33	35	15	11	6	0	0	68	17	1130
2011	Language requirement of position - Unilingual French	31	54	8	8	0	0	0	85	8	13
2011	Language requirement of position - Either English or French	35	32	17	10	5	1	1	68	15	442
2008	Language requirement of position - Bilingual	33	39	14	10	4	0	0	72	14	1681
2008	Language requirement of position - Unilingual English	29	39	14	11	7	0	0	68	19	1005
2008	Language requirement of position - Unilingual French	9	64	17	9	0	0	0	74	9	11
2008	Language requirement of position - Either English or French	31	36	15	11	8	0	0	67	19	322

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	28	17	9	6	3	1	66	16	2583
2017	Language requirement of position - Unilingual English	38	24	16	10	8	3	1	65	18	1267
2017	Language requirement of position - Unilingual French	38	25	31	6	0	0	0	62	6	16
2017	Language requirement of position - Either English or French	39	22	15	11	7	5	1	65	19	756
2014	Language requirement of position - Bilingual	32	28	18	11	7	4	1	62	19	2637
2014	Language requirement of position - Unilingual English	36	24	15	11	8	4	1	64	20	1332
2014	Language requirement of position - Unilingual French	33	34	14	0	19	0	0	67	19	15
2014	Language requirement of position - Either English or French	39	23	19	8	6	4	2	65	15	813
2011	Language requirement of position - Bilingual	35	26	16	11	8	4	0	64	20	1968
2011	Language requirement of position - Unilingual English	34	26	17	10	9	3	1	63	20	1128
2011	Language requirement of position - Unilingual French	46	8	38	8	0	0	0	54	8	13
2011	Language requirement of position - Either English or French	38	20	19	11	8	4	1	61	20	444
2008	Language requirement of position - Bilingual	30	27	16	13	9	5	1	60	23	1681
2008	Language requirement of position - Unilingual English	30	25	17	14	10	4	0	57	25	1005
2008	Language requirement of position - Unilingual French	9	55	9	8	9	9	0	71	19	11
2008	Language requirement of position - Either English or French	28	27	16	14	9	5	0	59	25	322

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	34	35	31	2582
2017	Language requirement of position - Unilingual English	26	39	35	1271
2017	Language requirement of position - Unilingual French	6	50	44	16
2017	Language requirement of position - Either English or French	22	38	40	756
2014	Language requirement of position - Bilingual	35	31	34	2637
2014	Language requirement of position - Unilingual English	24	39	37	1332
2014	Language requirement of position - Unilingual French	19	54	27	15
2014	Language requirement of position - Either English or French	20	44	36	813
2011	Language requirement of position - Bilingual	38	33	29	1972
2011	Language requirement of position - Unilingual English	27	37	36	1132
2011	Language requirement of position - Unilingual French	39	38	23	13
2011	Language requirement of position - Either English or French	17	42	41	446

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	9	44	32	4	5	6	878
2017	Language requirement of position - Unilingual English	11	34	29	6	10	9	326
2017	Language requirement of position - Either English or French	7	28	17	12	24	11	166
2014	Language requirement of position - Bilingual	9	40	35	6	9999	10	912
2014	Language requirement of position - Unilingual English	15	29	26	15	9999	16	319
2014	Language requirement of position - Either English or French	11	22	24	10	9999	33	161
2011	Language requirement of position - Bilingual	12	41	37	4	9999	6	741
2011	Language requirement of position - Unilingual English	18	27	34	11	9999	10	309
2011	Language requirement of position - Either English or French	13	31	20	16	9999	21	77

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	2583
2017	Language requirement of position - Unilingual English	17	83	1270
2017	Language requirement of position - Unilingual French	0	100	16
2017	Language requirement of position - Either English or French	12	88	756
2014	Language requirement of position - Bilingual	15	85	2634
2014	Language requirement of position - Unilingual English	15	85	1330
2014	Language requirement of position - Either English or French	13	87	813

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	376
2017	Language requirement of position - Unilingual English	55	217
2017	Language requirement of position - Either English or French	62	97
2014	Language requirement of position - Bilingual	42	386
2014	Language requirement of position - Unilingual English	50	206
2014	Language requirement of position - Either English or French	59	102

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	65	376
2017	Language requirement of position - Unilingual English	60	217
2017	Language requirement of position - Either English or French	54	97
2014	Language requirement of position - Bilingual	67	386
2014	Language requirement of position - Unilingual English	60	206
2014	Language requirement of position - Either English or French	53	102

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	376
2017	Language requirement of position - Unilingual English	9	217
2014	Language requirement of position - Bilingual	6	386
2014	Language requirement of position - Unilingual English	6	206

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	376
2017	Language requirement of position - Unilingual English	217
2017	Language requirement of position - Either English or French	97
2014	Language requirement of position - Bilingual	386
2014	Language requirement of position - Unilingual English	206
2014	Language requirement of position - Either English or French	102

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	376
2017	Language requirement of position - Unilingual English	4	217
2014	Language requirement of position - Bilingual	5	386
2014	Language requirement of position - Unilingual English	3	206

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	376
2017	Language requirement of position - Unilingual English	4	217
2017	Language requirement of position - Either English or French	5	97
2014	Language requirement of position - Bilingual	4	386
2014	Language requirement of position - Unilingual English	7	206
2014	Language requirement of position - Either English or French	5	102

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	376
2017	Language requirement of position - Either English or French	5	97
2014	Language requirement of position - Bilingual	3	386
2014	Language requirement of position - Unilingual English	5	206

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	377
2017	Language requirement of position - Unilingual English	37	218
2017	Language requirement of position - Either English or French	33	97
2014	Language requirement of position - Bilingual	37	386
2014	Language requirement of position - Unilingual English	33	206
2014	Language requirement of position - Either English or French	36	102

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	377
2017	Language requirement of position - Unilingual English	40	218
2017	Language requirement of position - Either English or French	32	97
2014	Language requirement of position - Bilingual	44	386
2014	Language requirement of position - Unilingual English	34	206
2014	Language requirement of position - Either English or French	36	102

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	377
2017	Language requirement of position - Unilingual English	44	218
2017	Language requirement of position - Either English or French	45	97
2014	Language requirement of position - Bilingual	44	386
2014	Language requirement of position - Unilingual English	44	206
2014	Language requirement of position - Either English or French	46	102

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	377
2017	Language requirement of position - Unilingual English	44	218
2017	Language requirement of position - Either English or French	46	97
2014	Language requirement of position - Bilingual	41	386
2014	Language requirement of position - Unilingual English	44	206
2014	Language requirement of position - Either English or French	41	102

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	377
2017	Language requirement of position - Unilingual English	28	218
2017	Language requirement of position - Either English or French	21	97
2014	Language requirement of position - Bilingual	29	386
2014	Language requirement of position - Unilingual English	27	206
2014	Language requirement of position - Either English or French	15	102

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	59	377
2017	Language requirement of position - Unilingual English	52	218
2017	Language requirement of position - Either English or French	52	97
2014	Language requirement of position - Bilingual	52	386
2014	Language requirement of position - Unilingual English	49	206
2014	Language requirement of position - Either English or French	50	102

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	377
2017	Language requirement of position - Unilingual English	30	218
2017	Language requirement of position - Either English or French	32	97
2014	Language requirement of position - Bilingual	38	386
2014	Language requirement of position - Unilingual English	35	206
2014	Language requirement of position - Either English or French	30	102

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	97

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	377
2017	Language requirement of position - Unilingual English	6	218
2017	Language requirement of position - Either English or French	9	97
2014	Language requirement of position - Bilingual	8	386
2014	Language requirement of position - Unilingual English	7	206
2014	Language requirement of position - Either English or French	7	102

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	377
2017	Language requirement of position - Unilingual English	7	218
2017	Language requirement of position - Either English or French	9	97
2014	Language requirement of position - Bilingual	13	386
2014	Language requirement of position - Unilingual English	10	206
2014	Language requirement of position - Either English or French	12	102

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	377
2017	Language requirement of position - Unilingual English	50	218
2017	Language requirement of position - Either English or French	52	97
2014	Language requirement of position - Bilingual	47	386
2014	Language requirement of position - Unilingual English	48	206
2014	Language requirement of position - Either English or French	47	102

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	377
2017	Language requirement of position - Unilingual English	28	218
2017	Language requirement of position - Either English or French	14	97
2014	Language requirement of position - Bilingual	25	386
2014	Language requirement of position - Unilingual English	19	206
2014	Language requirement of position - Either English or French	27	102

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	377
2017	Language requirement of position - Unilingual English	13	218
2017	Language requirement of position - Either English or French	19	97
2014	Language requirement of position - Bilingual	9	386
2014	Language requirement of position - Unilingual English	13	206
2014	Language requirement of position - Either English or French	19	102

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	377
2017	Language requirement of position - Unilingual English	51	218
2017	Language requirement of position - Either English or French	42	97
2014	Language requirement of position - Bilingual	54	385
2014	Language requirement of position - Unilingual English	46	205
2014	Language requirement of position - Either English or French	57	103

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	377
2017	Language requirement of position - Unilingual English	28	218
2017	Language requirement of position - Either English or French	16	97
2014	Language requirement of position - Bilingual	30	385
2014	Language requirement of position - Unilingual English	28	205
2014	Language requirement of position - Either English or French	29	103

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	377
2017	Language requirement of position - Unilingual English	5	218
2017	Language requirement of position - Either English or French	5	97
2014	Language requirement of position - Bilingual	13	385
2014	Language requirement of position - Unilingual English	9	205
2014	Language requirement of position - Either English or French	6	103

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	377
2017	Language requirement of position - Unilingual English	19	218
2017	Language requirement of position - Either English or French	13	97
2014	Language requirement of position - Bilingual	21	385
2014	Language requirement of position - Unilingual English	19	205
2014	Language requirement of position - Either English or French	21	103

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	377
2017	Language requirement of position - Unilingual English	11	218
2017	Language requirement of position - Either English or French	7	97
2014	Language requirement of position - Bilingual	13	385
2014	Language requirement of position - Unilingual English	10	205
2014	Language requirement of position - Either English or French	10	103

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	377
2017	Language requirement of position - Unilingual English	6	218
2014	Language requirement of position - Bilingual	6	385
2014	Language requirement of position - Unilingual English	5	205
2014	Language requirement of position - Either English or French	11	103

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	377
2017	Language requirement of position - Unilingual English	15	218
2017	Language requirement of position - Either English or French	8	97
2014	Language requirement of position - Bilingual	13	385
2014	Language requirement of position - Unilingual English	15	205
2014	Language requirement of position - Either English or French	14	103

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	377
2017	Language requirement of position - Unilingual English	6	218
2017	Language requirement of position - Either English or French	5	97
2014	Language requirement of position - Bilingual	11	385
2014	Language requirement of position - Unilingual English	8	205
2014	Language requirement of position - Either English or French	11	103

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	377
2017	Language requirement of position - Unilingual English	30	218
2017	Language requirement of position - Either English or French	39	97
2014	Language requirement of position - Bilingual	21	385
2014	Language requirement of position - Unilingual English	28	205
2014	Language requirement of position - Either English or French	29	103

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	361
2017	Language requirement of position - Unilingual English	17	204
2017	Language requirement of position - Either English or French	15	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	12	195
2014	Language requirement of position - Either English or French	12	91

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	361
2017	Language requirement of position - Unilingual English	20	204
2017	Language requirement of position - Either English or French	26	93
2014	Language requirement of position - Bilingual	21	361
2014	Language requirement of position - Unilingual English	18	195
2014	Language requirement of position - Either English or French	14	91

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	361
2017	Language requirement of position - Unilingual English	11	204
2017	Language requirement of position - Either English or French	9	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	11	195
2014	Language requirement of position - Either English or French	14	91

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	361
2017	Language requirement of position - Unilingual English	10	204
2014	Language requirement of position - Bilingual	7	361
2014	Language requirement of position - Unilingual English	9	195
2014	Language requirement of position - Either English or French	9	91

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	361
2017	Language requirement of position - Unilingual English	10	204
2017	Language requirement of position - Either English or French	11	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	12	195
2014	Language requirement of position - Either English or French	10	91

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	361
2017	Language requirement of position - Unilingual English	13	204
2017	Language requirement of position - Either English or French	16	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	9	195
2014	Language requirement of position - Either English or French	13	91

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	361
2017	Language requirement of position - Unilingual English	13	204
2017	Language requirement of position - Either English or French	9	93
2014	Language requirement of position - Bilingual	19	361
2014	Language requirement of position - Unilingual English	14	195
2014	Language requirement of position - Either English or French	7	91

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	361
2017	Language requirement of position - Unilingual English	10	204
2017	Language requirement of position - Either English or French	12	93
2014	Language requirement of position - Bilingual	10	361
2014	Language requirement of position - Unilingual English	8	195
2014	Language requirement of position - Either English or French	7	91

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	361
2017	Language requirement of position - Unilingual English	10	204
2017	Language requirement of position - Either English or French	5	93
2014	Language requirement of position - Bilingual	13	361
2014	Language requirement of position - Unilingual English	10	195
2014	Language requirement of position - Either English or French	8	91

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	361
2017	Language requirement of position - Unilingual English	26	204
2017	Language requirement of position - Either English or French	16	93
2014	Language requirement of position - Bilingual	27	361
2014	Language requirement of position - Unilingual English	19	195
2014	Language requirement of position - Either English or French	26	91

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	361
2017	Language requirement of position - Unilingual English	8	204
2017	Language requirement of position - Either English or French	5	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	5	195
2014	Language requirement of position - Either English or French	10	91

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	361
2017	Language requirement of position - Unilingual English	46	204
2017	Language requirement of position - Either English or French	42	93
2014	Language requirement of position - Bilingual	48	361
2014	Language requirement of position - Unilingual English	44	195
2014	Language requirement of position - Either English or French	48	91

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	93

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	361
2017	Language requirement of position - Unilingual English	54	204
2017	Language requirement of position - Either English or French	49	93
2014	Language requirement of position - Bilingual	46	361
2014	Language requirement of position - Unilingual English	52	195
2014	Language requirement of position - Either English or French	50	91

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	204

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	361
2017	Language requirement of position - Unilingual English	11	204
2017	Language requirement of position - Either English or French	11	93
2014	Language requirement of position - Bilingual	12	361
2014	Language requirement of position - Unilingual English	12	195
2014	Language requirement of position - Either English or French	10	91

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	92	8	377
2017	Language requirement of position - Unilingual English	91	9	217
2017	Language requirement of position - Either English or French	95	5	97

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	18	19	5	5	28	10	55	15	2582
2017	Language requirement of position - Unilingual English	20	16	20	7	6	23	8	53	18	1268
2017	Language requirement of position - Unilingual French	20	60	0	0	0	13	7	100	0	15
2017	Language requirement of position - Either English or French	23	16	16	5	3	25	11	62	14	755
2014	Language requirement of position - Bilingual	16	16	17	6	4	29	10	54	17	2637
2014	Language requirement of position - Unilingual English	21	15	19	6	5	27	7	55	17	1332
2014	Language requirement of position - Unilingual French	7	40	27	7	13	7	0	51	21	15
2014	Language requirement of position - Either English or French	25	16	18	5	6	21	9	59	15	814

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	30	19	4	3	13	2	69	9	2579
2017	Language requirement of position - Unilingual English	34	24	18	6	4	12	2	67	12	1269
2017	Language requirement of position - Unilingual French	34	66	0	0	0	0	0	100	0	15
2017	Language requirement of position - Either English or French	37	27	15	4	3	11	3	74	8	754
2014	Language requirement of position - Bilingual	27	28	18	5	3	17	2	68	10	2638
2014	Language requirement of position - Unilingual English	34	24	18	5	4	14	1	68	11	1331
2014	Language requirement of position - Unilingual French	13	47	14	0	19	7	0	64	21	15
2014	Language requirement of position - Either English or French	40	24	17	5	3	9	1	72	10	813
2011	Language requirement of position - Bilingual	35	35	13	5	3	8	0	76	9	1969
2011	Language requirement of position - Unilingual English	37	33	14	6	5	5	0	74	11	1130
2011	Language requirement of position - Unilingual French	39	31	15	8	0	8	0	75	8	13
2011	Language requirement of position - Either English or French	37	31	14	7	4	6	1	72	12	443

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	44	11	9	4	3	6	75	13	2581
2017	Language requirement of position - Unilingual English	28	49	9	6	3	2	4	81	10	1272
2017	Language requirement of position - Unilingual French	20	67	7	7	0	0	0	87	7	15
2017	Language requirement of position - Either English or French	23	43	11	8	4	4	7	75	13	756
2014	Language requirement of position - Bilingual	25	46	11	6	3	2	6	78	10	2639
2014	Language requirement of position - Unilingual English	27	49	9	5	3	3	5	82	8	1331
2014	Language requirement of position - Unilingual French	13	80	0	7	0	0	0	93	7	15
2014	Language requirement of position - Either English or French	22	43	9	6	3	6	11	77	11	810
2011	Language requirement of position - Bilingual	26	47	11	8	2	1	5	78	11	1971
2011	Language requirement of position - Unilingual English	30	51	9	5	2	1	2	83	7	1130
2011	Language requirement of position - Unilingual French	23	31	23	23	0	0	0	54	23	13
2011	Language requirement of position - Either English or French	23	55	9	6	3	2	2	81	10	444
2008	Language requirement of position - Bilingual	25	44	10	10	4	1	6	75	14	1686
2008	Language requirement of position - Unilingual English	30	52	8	6	2	1	1	84	8	1008
2008	Language requirement of position - Unilingual French	28	46	26	0	0	0	0	74	0	11
2008	Language requirement of position - Either English or French	17	50	12	10	4	2	5	72	15	322

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	20	20	8	6	27	9	46	22	2577
2017	Language requirement of position - Unilingual English	14	24	21	10	6	19	6	51	21	1263
2017	Language requirement of position - Unilingual French	27	27	27	7	0	13	0	62	8	15
2017	Language requirement of position - Either English or French	17	23	17	8	5	20	10	58	18	755
2014	Language requirement of position - Bilingual	10	20	20	7	5	25	12	49	20	2637
2014	Language requirement of position - Unilingual English	13	21	22	8	6	20	8	49	20	1331
2014	Language requirement of position - Unilingual French	7	67	13	6	7	0	0	74	13	15
2014	Language requirement of position - Either English or French	11	23	19	6	4	20	17	54	17	810
2011	Language requirement of position - Bilingual	12	22	21	9	4	25	7	49	20	1970
2011	Language requirement of position - Unilingual English	12	28	22	11	7	16	4	50	22	1129
2011	Language requirement of position - Unilingual French	23	15	54	8	0	0	0	38	8	13
2011	Language requirement of position - Either English or French	11	23	26	11	10	15	3	42	26	444

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	31	10	3	1	10	6	83	5	2583
2017	Language requirement of position - Unilingual English	47	26	10	3	2	8	4	84	5	1269
2017	Language requirement of position - Unilingual French	54	46	0	0	0	0	0	100	0	15
2017	Language requirement of position - Either English or French	45	26	10	2	1	10	7	85	3	757
2014	Language requirement of position - Bilingual	38	31	10	2	1	11	7	84	4	2638
2014	Language requirement of position - Unilingual English	42	26	11	3	2	11	5	81	6	1331
2014	Language requirement of position - Unilingual French	34	40	13	0	13	0	0	74	13	15
2014	Language requirement of position - Either English or French	38	25	9	3	1	12	12	83	4	810
2011	Language requirement of position - Bilingual	41	30	10	3	1	9	5	83	6	1972
2011	Language requirement of position - Unilingual English	44	30	12	3	1	8	2	82	5	1130
2011	Language requirement of position - Unilingual French	23	46	15	8	0	8	0	75	8	13
2011	Language requirement of position - Either English or French	39	31	12	3	2	11	2	80	6	444
2008	Language requirement of position - Bilingual	34	34	11	3	1	10	7	81	5	1686
2008	Language requirement of position - Unilingual English	39	34	10	4	3	8	1	80	8	1007
2008	Language requirement of position - Unilingual French	28	54	19	0	0	0	0	81	0	11
2008	Language requirement of position - Either English or French	29	34	13	3	3	13	5	78	6	322

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	32	12	4	2	12	5	78	7	2576
2017	Language requirement of position - Unilingual English	39	27	13	4	2	12	4	78	7	1266
2017	Language requirement of position - Unilingual French	47	40	13	0	0	0	0	87	0	15
2017	Language requirement of position - Either English or French	36	26	12	3	1	14	7	79	6	754
2014	Language requirement of position - Bilingual	30	31	12	4	1	14	7	78	7	2635
2014	Language requirement of position - Unilingual English	35	26	13	4	2	15	5	76	7	1331
2014	Language requirement of position - Unilingual French	33	34	13	7	13	0	0	67	19	15
2014	Language requirement of position - Either English or French	31	23	14	3	1	16	12	74	6	808
2011	Language requirement of position - Bilingual	32	31	14	4	2	11	6	76	7	1971
2011	Language requirement of position - Unilingual English	35	28	16	5	4	10	2	72	11	1130
2011	Language requirement of position - Unilingual French	23	31	23	15	0	8	0	59	17	13
2011	Language requirement of position - Either English or French	32	28	17	4	3	14	2	72	8	444
2008	Language requirement of position - Bilingual	30	33	13	7	4	8	6	72	13	1686
2008	Language requirement of position - Unilingual English	29	31	15	8	6	9	2	68	15	1006
2008	Language requirement of position - Unilingual French	9	37	27	26	0	0	0	46	26	11
2008	Language requirement of position - Either English or French	27	31	15	6	6	10	5	67	15	323

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	2583
2017	Language requirement of position - Unilingual English	8	92	1272
2017	Language requirement of position - Unilingual French	0	100	16
2017	Language requirement of position - Either English or French	6	94	754
2014	Language requirement of position - Bilingual	7	93	2632
2014	Language requirement of position - Unilingual English	8	92	1325
2014	Language requirement of position - Either English or French	6	94	810

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	181
2017	Language requirement of position - Unilingual English	28	109
2017	Language requirement of position - Either English or French	41	43
2014	Language requirement of position - Bilingual	32	189
2014	Language requirement of position - Unilingual English	34	105
2014	Language requirement of position - Either English or French	53	45

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	79	181
2017	Language requirement of position - Unilingual English	83	109
2017	Language requirement of position - Either English or French	82	43
2014	Language requirement of position - Bilingual	82	189
2014	Language requirement of position - Unilingual English	76	105
2014	Language requirement of position - Either English or French	65	45

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	181
2017	Language requirement of position - Unilingual English	5	109
2017	Language requirement of position - Either English or French	0	43
2014	Language requirement of position - Bilingual	4	189
2014	Language requirement of position - Unilingual English	7	105
2014	Language requirement of position - Either English or French	0	45

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	181
2017	Language requirement of position - Unilingual English	109
2017	Language requirement of position - Either English or French	43
2014	Language requirement of position - Unilingual English	105
2014	Language requirement of position - Either English or French	45

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	181
2017	Language requirement of position - Either English or French	11	43
2014	Language requirement of position - Bilingual	5	189
2014	Language requirement of position - Unilingual English	7	105

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	181
2014	Language requirement of position - Unilingual English	9	105

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	181
2017	Language requirement of position - Unilingual English	8	109
2014	Language requirement of position - Bilingual	6	189
2014	Language requirement of position - Unilingual English	9	105
2014	Language requirement of position - Either English or French	11	45

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	180
2017	Language requirement of position - Unilingual English	22	108
2017	Language requirement of position - Either English or French	27	44
2014	Language requirement of position - Bilingual	18	189
2014	Language requirement of position - Unilingual English	30	105
2014	Language requirement of position - Either English or French	19	47

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	180
2017	Language requirement of position - Unilingual English	18	108
2017	Language requirement of position - Either English or French	25	44
2014	Language requirement of position - Bilingual	19	189
2014	Language requirement of position - Unilingual English	22	105
2014	Language requirement of position - Either English or French	21	47

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	180
2017	Language requirement of position - Unilingual English	15	108
2017	Language requirement of position - Either English or French	20	44
2014	Language requirement of position - Bilingual	14	189
2014	Language requirement of position - Unilingual English	23	105
2014	Language requirement of position - Either English or French	12	47

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	180
2017	Language requirement of position - Unilingual English	7	108
2017	Language requirement of position - Either English or French	14	44
2014	Language requirement of position - Bilingual	4	189
2014	Language requirement of position - Unilingual English	10	105

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	180
2017	Language requirement of position - Unilingual English	33	108
2017	Language requirement of position - Either English or French	23	44
2014	Language requirement of position - Bilingual	15	189
2014	Language requirement of position - Unilingual English	34	105
2014	Language requirement of position - Either English or French	20	47

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	180
2017	Language requirement of position - Unilingual English	18	108
2017	Language requirement of position - Either English or French	22	44
2014	Language requirement of position - Bilingual	18	189
2014	Language requirement of position - Unilingual English	16	105
2014	Language requirement of position - Either English or French	17	47

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	180
2017	Language requirement of position - Unilingual English	13	108
2017	Language requirement of position - Either English or French	11	44
2014	Language requirement of position - Bilingual	9	189
2014	Language requirement of position - Unilingual English	6	105

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	180
2017	Language requirement of position - Unilingual English	23	108
2017	Language requirement of position - Either English or French	16	44
2014	Language requirement of position - Bilingual	21	189
2014	Language requirement of position - Unilingual English	18	105

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	180
2017	Language requirement of position - Unilingual English	108
2017	Language requirement of position - Either English or French	44

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	180
2017	Language requirement of position - Unilingual English	17	108
2017	Language requirement of position - Either English or French	20	44
2014	Language requirement of position - Bilingual	11	189
2014	Language requirement of position - Unilingual English	18	105
2014	Language requirement of position - Either English or French	29	47

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	180
2017	Language requirement of position - Unilingual English	108
2017	Language requirement of position - Either English or French	44
2014	Language requirement of position - Bilingual	189
2014	Language requirement of position - Unilingual English	105
2014	Language requirement of position - Either English or French	47

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	180
2017	Language requirement of position - Unilingual English	18	108
2017	Language requirement of position - Either English or French	14	44
2014	Language requirement of position - Bilingual	32	189
2014	Language requirement of position - Unilingual English	21	105
2014	Language requirement of position - Either English or French	27	47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	181
2017	Language requirement of position - Unilingual English	33	108
2017	Language requirement of position - Either English or French	16	43
2014	Language requirement of position - Bilingual	28	189
2014	Language requirement of position - Unilingual English	24	105
2014	Language requirement of position - Either English or French	29	46

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	181
2017	Language requirement of position - Unilingual English	12	108
2014	Language requirement of position - Bilingual	14	189
2014	Language requirement of position - Unilingual English	17	105
2014	Language requirement of position - Either English or French	13	46

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	181
2014	Language requirement of position - Bilingual	7	189

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	181
2017	Language requirement of position - Unilingual English	19	108
2014	Language requirement of position - Bilingual	13	189
2014	Language requirement of position - Unilingual English	16	105
2014	Language requirement of position - Either English or French	28	46

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	181
2017	Language requirement of position - Unilingual English	9	108
2014	Language requirement of position - Bilingual	6	189
2014	Language requirement of position - Unilingual English	5	105

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	181
2017	Language requirement of position - Unilingual English	8	108
2014	Language requirement of position - Bilingual	6	189
2014	Language requirement of position - Unilingual English	7	105
2014	Language requirement of position - Either English or French	16	46

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	181
2017	Language requirement of position - Unilingual English	5	108
2014	Language requirement of position - Bilingual	11	189
2014	Language requirement of position - Unilingual English	9	105

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	181
2014	Language requirement of position - Bilingual	7	189
2014	Language requirement of position - Unilingual English	6	105

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	55	181
2017	Language requirement of position - Unilingual English	53	108
2017	Language requirement of position - Either English or French	65	43
2014	Language requirement of position - Bilingual	44	189
2014	Language requirement of position - Unilingual English	50	105
2014	Language requirement of position - Either English or French	55	46

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	7	101
2014	Language requirement of position - Bilingual	11	179
2014	Language requirement of position - Unilingual English	6	98
2014	Language requirement of position - Either English or French	0	39

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	174
2017	Language requirement of position - Unilingual English	13	101
2017	Language requirement of position - Either English or French	14	41
2014	Language requirement of position - Bilingual	10	179
2014	Language requirement of position - Unilingual English	12	98

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	174
2014	Language requirement of position - Bilingual	4	179

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	41
2014	Language requirement of position - Unilingual English	9	98
2014	Language requirement of position - Either English or French	0	39

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	174
2017	Language requirement of position - Either English or French	0	41
2014	Language requirement of position - Bilingual	3	179

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	174
2017	Language requirement of position - Unilingual English	11	101
2014	Language requirement of position - Bilingual	6	179

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	174
2017	Language requirement of position - Unilingual English	13	101
2014	Language requirement of position - Bilingual	9	179
2014	Language requirement of position - Unilingual English	10	98

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	174
2017	Language requirement of position - Unilingual English	12	101
2014	Language requirement of position - Bilingual	8	179
2014	Language requirement of position - Unilingual English	6	98
2014	Language requirement of position - Either English or French	13	39

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	174
2017	Language requirement of position - Unilingual English	13	101
2017	Language requirement of position - Either English or French	12	41
2014	Language requirement of position - Bilingual	9	179
2014	Language requirement of position - Unilingual English	9	98

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	174
2017	Language requirement of position - Unilingual English	26	101
2017	Language requirement of position - Either English or French	17	41
2014	Language requirement of position - Bilingual	18	179
2014	Language requirement of position - Unilingual English	21	98
2014	Language requirement of position - Either English or French	23	39

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	174
2017	Language requirement of position - Unilingual English	11	101
2014	Language requirement of position - Bilingual	10	179
2014	Language requirement of position - Unilingual English	5	98
2014	Language requirement of position - Either English or French	0	39

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	174
2017	Language requirement of position - Unilingual English	50	101
2017	Language requirement of position - Either English or French	41	41
2014	Language requirement of position - Bilingual	45	179
2014	Language requirement of position - Unilingual English	49	98
2014	Language requirement of position - Either English or French	34	39

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Either English or French	0	41

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	60	174
2017	Language requirement of position - Unilingual English	60	101
2017	Language requirement of position - Either English or French	51	41
2014	Language requirement of position - Bilingual	57	179
2014	Language requirement of position - Unilingual English	59	98
2014	Language requirement of position - Either English or French	63	39

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	174
2017	Language requirement of position - Unilingual English	11	101
2014	Language requirement of position - Bilingual	13	179
2014	Language requirement of position - Unilingual English	11	98
2014	Language requirement of position - Either English or French	12	39

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	90	10	180
2017	Language requirement of position - Unilingual English	96	4	108
2017	Language requirement of position - Either English or French	95	5	44

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	18	18	2	2	34	9	61	8	2576
2017	Language requirement of position - Unilingual English	22	16	20	3	3	29	7	60	10	1271
2017	Language requirement of position - Unilingual French	40	47	0	0	0	6	7	100	0	15
2017	Language requirement of position - Either English or French	24	16	18	3	2	27	10	64	8	756
2014	Language requirement of position - Bilingual	18	15	17	2	2	36	10	61	8	2634
2014	Language requirement of position - Unilingual English	22	14	20	4	3	31	7	58	10	1332
2014	Language requirement of position - Unilingual French	7	47	19	13	0	14	0	62	16	15
2014	Language requirement of position - Either English or French	28	16	18	2	3	24	9	66	7	809

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	31	16	2	2	15	3	75	6	2574
2017	Language requirement of position - Unilingual English	38	26	16	3	3	12	2	74	7	1266
2017	Language requirement of position - Unilingual French	40	60	0	0	0	0	0	100	0	15
2017	Language requirement of position - Either English or French	41	25	15	3	2	12	3	77	5	755
2014	Language requirement of position - Bilingual	31	28	17	2	2	19	2	74	5	2636
2014	Language requirement of position - Unilingual English	36	24	17	4	2	16	1	72	8	1331
2014	Language requirement of position - Unilingual French	20	34	19	7	7	14	0	62	16	15
2014	Language requirement of position - Either English or French	45	23	14	2	2	11	3	79	5	809
2011	Language requirement of position - Bilingual	42	34	11	3	1	8	0	83	5	1970
2011	Language requirement of position - Unilingual English	42	34	11	3	3	6	0	81	6	1131
2011	Language requirement of position - Unilingual French	23	38	15	0	8	15	0	73	9	13
2011	Language requirement of position - Either English or French	44	33	11	4	2	4	1	81	7	445

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	19	22	17	27	0	2	33	45	2582
2017	Language requirement of position - Unilingual English	14	20	21	18	25	0	1	35	44	1270
2017	Language requirement of position - Unilingual French	19	25	19	19	6	0	13	50	28	16
2017	Language requirement of position - Either English or French	17	19	17	19	26	1	1	36	46	755

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	25	30	18	11	1	40	30	2581
2017	Language requirement of position - Unilingual English	21	30	26	13	8	0	52	22	1272
2017	Language requirement of position - Unilingual French	37	19	25	6	0	12	64	7	16
2017	Language requirement of position - Either English or French	33	28	22	11	4	2	62	16	757

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	28	25	16	9	1	2	48	26	2574
2017	Language requirement of position - Unilingual English	27	33	21	10	6	0	2	61	17	1268
2017	Language requirement of position - Unilingual French	37	13	25	0	13	0	13	57	14	16
2017	Language requirement of position - Either English or French	41	27	14	9	4	1	4	71	13	753

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	25	25	18	12	1	2	43	32	2578
2017	Language requirement of position - Unilingual English	25	27	23	11	11	1	2	54	22	1267
2017	Language requirement of position - Unilingual French	43	19	0	19	6	0	12	71	29	16
2017	Language requirement of position - Either English or French	37	24	17	10	7	2	4	64	18	756

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	26	16	7	4	1	7	70	12	2578
2017	Language requirement of position - Unilingual English	52	23	11	3	2	1	8	82	6	1269
2017	Language requirement of position - Unilingual French	25	25	19	6	0	0	25	67	8	16
2017	Language requirement of position - Either English or French	61	19	8	2	1	1	8	88	3	756

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	29	23	11	9	1	56	20	2576
2017	Language requirement of position - Unilingual English	31	30	21	10	7	1	62	17	1263
2017	Language requirement of position - Unilingual French	44	25	12	6	6	6	73	13	16
2017	Language requirement of position - Either English or French	39	27	16	8	7	2	68	15	752

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	34	21	10	5	1	2	63	16	2573
2017	Language requirement of position - Unilingual English	32	31	19	11	5	0	2	64	16	1262
2017	Language requirement of position - Unilingual French	37	25	6	6	6	0	19	77	16	16
2017	Language requirement of position - Either English or French	44	29	13	6	5	1	3	75	11	752

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	30	25	14	7	1	2	53	22	2573
2017	Language requirement of position - Unilingual English	25	30	23	14	7	0	1	55	22	1264
2017	Language requirement of position - Unilingual French	31	13	31	6	0	0	19	54	8	16
2017	Language requirement of position - Either English or French	35	30	19	9	4	1	2	67	13	750

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	30	23	11	7	1	2	59	18	2576
2017	Language requirement of position - Unilingual English	34	29	17	10	7	1	2	64	18	1262
2017	Language requirement of position - Unilingual French	25	25	12	13	0	0	25	67	17	16
2017	Language requirement of position - Either English or French	40	29	16	8	4	1	2	71	12	752

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	30	23	11	8	2	57	19	2570
2017	Language requirement of position - Unilingual English	30	32	20	11	6	1	63	17	1256
2017	Language requirement of position - Unilingual French	25	25	19	6	0	25	67	8	16
2017	Language requirement of position - Either English or French	36	34	13	9	5	2	72	14	752

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	25	13	5	3	3	78	8	2578
2017	Language requirement of position - Unilingual English	55	24	12	4	3	2	80	7	1268
2017	Language requirement of position - Unilingual French	69	0	19	0	0	12	79	0	16
2017	Language requirement of position - Either English or French	60	20	11	3	3	3	82	6	753

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	72	12	5	3	3	1	4	88	6	2582
2017	Language requirement of position - Unilingual English	72	12	5	4	3	1	3	88	7	1269
2017	Language requirement of position - Unilingual French	75	6	0	0	6	0	12	93	7	16
2017	Language requirement of position - Either English or French	76	10	5	3	3	1	3	90	6	754

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	25	8	4	2	0	3	85	6	2579
2017	Language requirement of position - Unilingual English	58	26	8	3	2	0	2	87	5	1270
2017	Language requirement of position - Unilingual French	62	19	6	0	6	0	6	87	7	16
2017	Language requirement of position - Either English or French	68	18	7	2	1	1	3	90	4	753

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	19	9	5	4	3	82	10	2577
2017	Language requirement of position - Unilingual English	61	20	8	4	4	2	84	8	1265
2017	Language requirement of position - Unilingual French	75	6	0	6	0	12	93	7	16
2017	Language requirement of position - Either English or French	69	14	7	4	3	3	85	8	752

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	14	5	2	1	20	89	4	2579
2017	Language requirement of position - Unilingual English	56	10	4	1	1	27	91	3	1269
2017	Language requirement of position - Unilingual French	62	0	6	0	0	31	91	0	16
2017	Language requirement of position - Either English or French	65	6	2	1	1	25	95	2	750

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	17	6	2	1	1	7	90	3	2574
2017	Language requirement of position - Unilingual English	70	15	4	1	1	0	9	94	2	1260
2017	Language requirement of position - Unilingual French	73	0	7	0	0	0	20	92	0	15
2017	Language requirement of position - Either English or French	76	8	3	2	1	0	10	94	3	749

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	13	6	5	5	1	5	83	11	2584
2017	Language requirement of position - Unilingual English	49	18	10	8	11	0	3	69	20	1271
2017	Language requirement of position - Unilingual French	56	19	6	0	0	0	19	92	0	16
2017	Language requirement of position - Either English or French	37	18	13	11	18	0	3	56	30	752

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	27	13	5	2	3	79	7	2576
2017	Language requirement of position - Unilingual English	51	27	13	3	2	3	81	5	1267
2017	Language requirement of position - Unilingual French	69	13	6	0	0	12	93	0	16
2017	Language requirement of position - Either English or French	54	23	11	5	3	3	80	8	754

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	27	41	15	6	0	0	38	21	2583
2017	Language requirement of position - Unilingual English	13	32	38	12	5	1	0	45	17	1272
2017	Language requirement of position - Unilingual French	25	31	13	19	0	0	12	64	22	16
2017	Language requirement of position - Either English or French	20	36	28	10	4	1	1	57	14	756

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	20	40	22	10	0	0	31	28	2579
2017	Language requirement of position - Unilingual English	7	18	41	24	9	0	1	34	25	1268
2017	Language requirement of position - Unilingual French	0	13	32	37	13	0	6	53	13	16
2017	Language requirement of position - Either English or French	6	14	40	22	17	1	1	40	20	754

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	38	20	12	7	7	0	58	21	2582
2017	Language requirement of position - Unilingual English	19	35	20	13	7	6	0	58	21	1270
2017	Language requirement of position - Unilingual French	13	56	19	6	0	6	0	73	6	16
2017	Language requirement of position - Either English or French	19	34	18	12	8	8	1	58	22	757

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	39	18	14	8	3	0	58	23	2583
2017	Language requirement of position - Unilingual English	21	36	17	14	9	3	0	59	24	1272
2017	Language requirement of position - Unilingual French	13	44	18	6	6	6	6	65	14	16
2017	Language requirement of position - Either English or French	22	36	18	12	7	4	1	61	20	755

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	16	84	2583
2017	Language requirement of position - Unilingual English	19	81	1270
2017	Language requirement of position - Either English or French	18	82	755
2014	Language requirement of position - Bilingual	13	87	2632
2014	Language requirement of position - Unilingual English	15	85	1323
2014	Language requirement of position - Either English or French	15	85	813

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	80	20	414
2017	Language requirement of position - Unilingual English	73	27	239
2017	Language requirement of position - Either English or French	77	23	135
2014	Language requirement of position - Bilingual	79	21	351
2014	Language requirement of position - Unilingual English	76	24	196
2014	Language requirement of position - Either English or French	77	23	124

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	37	5	8	3	0	1	85	10	333
2017	Language requirement of position - Unilingual English	43	35	4	11	6	0	1	79	16	176
2017	Language requirement of position - Either English or French	53	30	4	7	3	0	3	86	10	106
2014	Language requirement of position - Bilingual	52	34	7	4	2	0	1	86	7	278
2014	Language requirement of position - Unilingual English	57	34	2	4	2	0	1	92	6	151
2014	Language requirement of position - Either English or French	55	30	6	4	3	1	0	86	8	96

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	21	25	15	18	2	1	19	81	2586
2017	Language requirement of position - Unilingual English	19	24	22	14	18	2	1	19	81	1271
2017	Language requirement of position - Unilingual French	56	19	0	13	6	6	0	60	40	16
2017	Language requirement of position - Either English or French	23	18	21	15	19	3	1	24	76	757

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	2026
2017	Language requirement of position - Unilingual English	29	986
2017	Language requirement of position - Either English or French	31	553

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	2026
2017	Language requirement of position - Unilingual English	36	986
2017	Language requirement of position - Either English or French	36	553

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	2026
2017	Language requirement of position - Unilingual English	27	986
2017	Language requirement of position - Either English or French	22	553

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	2026
2017	Language requirement of position - Unilingual English	55	986
2017	Language requirement of position - Either English or French	50	553

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	2026
2017	Language requirement of position - Unilingual English	4	986
2017	Language requirement of position - Either English or French	5	553

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	2026
2017	Language requirement of position - Unilingual English	38	986
2017	Language requirement of position - Either English or French	42	553

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	4	46	19	12	5	15	1994
2017	Language requirement of position - Unilingual English	4	45	20	12	4	14	964
2017	Language requirement of position - Either English or French	5	47	16	9	5	18	538

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	19	17	20	26	2	10	29	52	2038
2017	Language requirement of position - Unilingual English	12	21	15	19	26	2	6	35	49	992
2017	Language requirement of position - Either English or French	14	23	14	17	24	3	6	41	44	559

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	7	10	18	54	2	7	10	79	2037
2017	Language requirement of position - Unilingual English	4	9	11	15	55	2	5	13	75	991
2017	Language requirement of position - Either English or French	5	11	10	16	50	4	5	17	72	560

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me