2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 57 2 10 2 0 0 87 11 124
2017 EX-01 31 57 1 8 2 0 0 88 11 83
2017 EX-02 32 53 0 16 0 0 0 84 16 19
2017 EX-03 31 56 6 6 0 0 0 88 6 16
2014 EX 37 48 4 10 2 0 0 84 12 126
2014 EX-01 40 44 5 9 3 0 0 83 12 78
2014 EX-02 26 42 5 21 5 0 0 68 26 19
2014 EX-03 32 64 0 5 0 0 0 95 5 22
2011 EX 43 52 2 3 0 0 0 95 3 109
2011 EX-01 48 46 3 3 0 0 0 94 3 69
2011 EX-02 26 70 0 4 0 0 0 96 4 23
2008 EX 37 52 2 7 2 0 0 88 9 95
2008 EX-01 38 49 3 7 3 0 0 87 10 61
2008 EX-02 7 73 0 20 0 0 0 80 20 15
2008 EX-03 43 57 0 0 0 0 0 100 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 75 18 4 1 1 2 0 94 2 123
2017 EX-01 70 20 6 1 0 2 0 93 1 82
2017 EX-02 74 21 0 0 5 0 0 95 5 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16
2014 EX 75 21 2 2 0 0 0 96 2 126
2014 EX-01 73 23 3 1 0 0 0 96 1 78
2014 EX-02 58 32 5 5 0 0 0 89 5 19
2014 EX-03 86 14 0 0 0 0 0 100 0 22
2011 EX 81 19 0 0 0 0 0 100 0 109
2011 EX-01 83 17 0 0 0 0 0 100 0 69
2011 EX-02 78 22 0 0 0 0 0 100 0 23
2008 EX 79 14 1 3 2 1 0 94 5 95
2008 EX-01 72 20 2 3 2 2 0 93 5 61
2008 EX-02 80 7 0 7 7 0 0 87 13 15
2008 EX-03 100 0 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 18 4 6 6 0 0 83 13 123
2017 EX-01 61 18 5 7 8 0 0 79 16 82
2017 EX-02 63 21 5 5 5 0 0 84 11 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 67 20 6 5 3 0 0 87 8 126
2014 EX-01 63 23 4 6 4 0 0 86 10 78
2014 EX-02 74 11 11 0 5 0 0 84 5 19
2014 EX-03 73 14 9 5 0 0 0 86 5 22
2011 EX 74 18 1 6 0 0 0 93 6 109
2011 EX-01 80 16 0 4 0 0 0 96 4 69
2011 EX-02 70 22 0 9 0 0 0 91 9 23
2008 EX 70 17 5 4 3 0 0 87 7 94
2008 EX-01 65 22 3 5 5 0 0 87 10 60
2008 EX-02 67 13 13 7 0 0 0 80 7 15
2008 EX-03 86 7 7 0 0 0 0 93 0 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 38 5 10 2 0 0 83 12 124
2017 EX-01 44 38 5 11 2 0 0 82 13 83
2017 EX-02 42 47 0 11 0 0 0 89 11 19
2017 EX-03 63 19 6 6 6 0 0 81 13 16
2014 EX 63 28 3 6 0 0 0 90 6 126
2014 EX-01 62 28 3 8 0 0 0 90 8 78
2014 EX-02 53 32 11 5 0 0 0 84 5 19
2014 EX-03 73 23 0 5 0 0 0 95 5 22
2011 EX 68 24 2 6 0 0 0 92 6 109
2011 EX-01 70 22 3 6 0 0 0 91 6 69
2011 EX-02 57 30 0 13 0 0 0 87 13 23

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 45 7 4 1 0 1 88 5 124
2017 EX-01 39 44 10 6 1 0 0 83 7 83
2017 EX-02 37 58 5 0 0 0 0 95 0 19
2017 EX-03 63 31 0 0 0 0 6 100 0 16
2014 EX 40 47 6 5 2 0 0 87 6 126
2014 EX-01 44 46 3 5 3 0 0 90 8 78
2014 EX-02 11 68 16 5 0 0 0 79 5 19
2014 EX-03 54 36 5 5 0 0 0 91 5 22
2011 EX 39 39 14 6 2 1 1 79 7 109
2011 EX-01 41 33 19 6 1 0 0 74 7 69
2011 EX-02 22 65 4 0 0 4 4 95 0 23
2008 EX 33 41 15 6 4 0 1 75 11 96
2008 EX-01 31 44 16 5 5 0 0 74 10 62
2008 EX-02 27 33 13 13 7 0 7 64 21 15
2008 EX-03 57 36 7 0 0 0 0 93 0 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 32 2 2 0 0 0 95 2 123
2017 EX-01 57 38 2 2 0 0 0 95 2 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 87 13 0 0 0 0 0 100 0 15
2014 EX 69 29 1 2 0 0 0 98 2 126
2014 EX-01 65 31 1 3 0 0 0 96 3 78
2014 EX-02 79 21 0 0 0 0 0 100 0 19
2014 EX-03 77 23 0 0 0 0 0 100 0 22
2011 EX 74 19 3 4 0 0 0 94 4 109
2011 EX-01 75 16 4 4 0 0 0 91 4 69
2011 EX-02 65 30 0 4 0 0 0 96 4 23
2008 EX 71 26 0 1 2 0 0 97 3 95
2008 EX-01 67 30 0 2 2 0 0 97 3 61
2008 EX-02 53 40 0 0 7 0 0 93 7 15
2008 EX-03 93 7 0 0 0 0 0 100 0 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 28 2 2 0 0 0 97 2 124
2017 EX-01 64 33 1 1 0 0 0 98 1 83
2017 EX-02 74 16 5 5 0 0 0 89 5 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 74 25 0 1 1 0 0 98 2 126
2014 EX-01 69 28 0 1 1 0 0 97 3 78
2014 EX-02 89 11 0 0 0 0 0 100 0 19
2014 EX-03 82 18 0 0 0 0 0 100 0 22
2011 EX 73 25 2 0 0 0 0 98 0 109
2011 EX-01 74 25 1 0 0 0 0 99 0 69
2011 EX-02 61 39 0 0 0 0 0 100 0 23
2008 EX 59 36 2 1 1 0 0 96 2 96
2008 EX-01 56 40 2 0 2 0 0 97 2 62
2008 EX-02 47 40 7 7 0 0 0 87 7 15
2008 EX-03 79 21 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 31 3 2 0 0 1 94 3 122
2017 EX-01 57 37 4 3 0 0 0 94 3 81
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 66 31 1 2 0 0 0 97 2 126
2014 EX-01 67 31 0 3 0 0 0 97 3 78
2014 EX-02 53 47 0 0 0 0 0 100 0 19
2014 EX-03 64 27 5 5 0 0 0 91 5 22

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 45 5 12 3 0 0 80 15 124
2017 EX-01 39 45 5 8 4 0 0 83 12 83
2017 EX-02 16 37 5 37 5 0 0 53 42 19
2017 EX-03 44 50 6 0 0 0 0 94 0 16
2014 EX 24 38 13 18 7 0 0 62 25 126
2014 EX-01 26 42 5 21 6 0 0 68 27 78
2014 EX-02 16 37 21 16 11 0 0 53 26 19
2014 EX-03 27 32 23 9 9 0 0 59 18 22
2011 EX 35 40 9 10 6 0 0 75 16 109
2011 EX-01 39 42 7 6 6 0 0 81 12 69
2011 EX-02 35 35 17 9 4 0 0 70 13 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 12 7 6 6 1 63 49 31 124
2017 EX-01 7 16 7 7 7 1 54 51 33 83
2017 EX-02 5 0 11 5 5 0 74 20 40 19
2017 EX-03 0 13 0 0 0 0 88 100 0 16
2014 EX 4 4 3 8 8 0 73 29 59 126
2014 EX-01 6 5 1 9 10 0 68 36 60 78
2014 EX-02 0 0 5 5 5 0 84 0 67 19
2014 EX-03 0 5 9 5 5 0 77 20 40 22
2011 EX 4 6 6 2 12 0 70 33 45 109
2011 EX-01 4 7 6 3 13 0 67 35 48 69
2011 EX-02 4 9 9 0 9 0 70 43 29 23
2008 EX 3 4 7 5 17 2 61 20 60 95
2008 EX-01 3 5 7 8 13 2 62 23 59 61
2008 EX-02 7 0 20 0 20 0 53 14 43 15
2008 EX-03 0 7 0 0 21 7 64 25 75 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 42 2 0 1 0 0 98 1 123
2017 EX-01 50 48 1 0 1 0 0 98 1 82
2017 EX-02 47 47 5 0 0 0 0 95 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 48 48 1 3 1 0 0 95 4 126
2014 EX-01 45 51 0 4 0 0 0 96 4 78
2014 EX-02 37 63 0 0 0 0 0 100 0 19
2014 EX-03 64 32 0 0 5 0 0 95 5 22
2011 EX 62 29 4 4 1 0 0 92 5 109
2011 EX-01 65 25 4 4 1 0 0 90 6 69
2011 EX-02 57 39 0 4 0 0 0 96 4 23
2008 EX 60 33 3 2 2 0 0 93 4 95
2008 EX-01 59 33 3 3 2 0 0 92 5 61
2008 EX-02 40 53 0 0 7 0 0 93 7 15
2008 EX-03 86 7 7 0 0 0 0 93 0 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 44 7 5 2 0 0 85 7 124
2017 EX-01 38 47 7 4 4 0 0 86 7 83
2017 EX-02 37 47 5 11 0 0 0 84 11 19
2017 EX-03 56 38 0 6 0 0 0 94 6 16
2014 EX 33 48 10 8 2 0 0 80 10 126
2014 EX-01 33 49 8 9 1 0 0 82 10 78
2014 EX-02 26 42 16 16 0 0 0 68 16 19
2014 EX-03 41 46 9 0 5 0 0 86 5 22
2011 EX 34 41 6 17 2 0 0 75 18 109
2011 EX-01 36 36 4 20 3 0 0 72 23 69
2011 EX-02 30 52 9 9 0 0 0 83 9 23

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 51 2 2 1 0 0 94 3 124
2017 EX-01 40 53 3 2 1 0 0 93 4 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 27 0 2 0 1 0 98 2 123
2017 EX-01 62 34 0 2 0 1 0 98 2 82
2017 EX-02 84 16 0 0 0 0 0 100 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 69 30 0 1 0 0 0 99 1 126
2014 EX-01 64 35 0 1 0 0 0 99 1 78
2014 EX-02 68 32 0 0 0 0 0 100 0 19
2014 EX-03 91 9 0 0 0 0 0 100 0 22
2011 EX 73 23 2 1 1 0 0 96 2 109
2011 EX-01 71 23 3 1 1 0 0 94 3 69
2011 EX-02 78 22 0 0 0 0 0 100 0 23
2008 EX 67 26 2 2 2 0 0 94 4 95
2008 EX-01 64 28 3 3 2 0 0 92 5 61
2008 EX-02 60 33 0 0 7 0 0 93 7 15
2008 EX-03 93 7 0 0 0 0 0 100 0 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 38 6 6 2 0 0 86 7 124
2017 EX-01 44 43 7 4 2 0 0 87 6 83
2017 EX-02 53 26 5 16 0 0 0 79 16 19
2017 EX-03 75 19 0 6 0 0 0 94 6 16

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 77 23 0 0 0 0 0 100 0 123
2017 EX-01 71 29 0 0 0 0 0 100 0 82
2017 EX-02 79 21 0 0 0 0 0 100 0 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 76 21 2 1 0 0 0 98 1 126
2014 EX-01 74 22 3 1 0 0 0 96 1 78
2014 EX-02 74 26 0 0 0 0 0 100 0 19
2014 EX-03 86 14 0 0 0 0 0 100 0 22
2011 EX 80 18 2 0 0 0 0 98 0 109
2011 EX-01 83 16 1 0 0 0 0 99 0 69
2011 EX-02 78 17 4 0 0 0 0 96 0 23

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 32 5 5 1 0 0 89 6 123
2017 EX-01 51 38 5 5 1 0 0 89 6 82
2017 EX-02 63 16 11 11 0 0 0 79 11 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 51 39 4 4 2 0 0 90 6 125
2014 EX-01 46 45 3 5 1 0 0 91 6 78
2014 EX-02 47 42 5 5 0 0 0 89 5 19
2014 EX-03 73 18 5 0 5 0 0 91 5 22
2011 EX 58 36 3 3 0 0 0 94 3 108
2011 EX-01 56 40 1 3 0 0 0 96 3 68
2011 EX-02 52 43 0 4 0 0 0 96 4 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 29 4 2 1 0 0 93 3 123
2017 EX-01 58 33 5 2 1 0 0 91 4 82
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 55 33 6 4 2 0 0 88 6 126
2014 EX-01 50 40 6 3 1 0 0 90 4 78
2014 EX-02 63 26 5 5 0 0 0 89 5 19
2014 EX-03 64 18 5 9 5 0 0 82 14 22

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 40 4 3 2 0 0 91 5 123
2017 EX-01 45 45 4 4 2 0 0 90 6 82
2017 EX-02 53 37 5 5 0 0 0 89 5 19
2017 EX-03 75 19 6 0 0 0 0 94 0 16
2014 EX 52 37 7 3 2 0 0 88 5 126
2014 EX-01 50 40 5 4 1 0 0 90 5 78
2014 EX-02 47 32 16 5 0 0 0 79 5 19
2014 EX-03 59 32 5 0 5 0 0 91 5 22
2011 EX 54 34 4 6 0 0 2 90 7 109
2011 EX-01 61 30 3 4 0 0 1 93 4 69
2011 EX-02 39 39 4 17 0 0 0 78 17 23

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 32 6 3 0 0 0 91 3 123
2017 EX-01 49 43 6 2 0 0 0 91 2 82
2017 EX-02 58 21 11 11 0 0 0 79 11 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 58 35 3 2 1 1 0 94 3 126
2014 EX-01 54 37 5 1 1 1 0 92 3 78
2014 EX-02 63 37 0 0 0 0 0 100 0 19
2014 EX-03 68 27 0 5 0 0 0 95 5 22
2011 EX 64 27 6 4 0 0 0 91 4 109
2011 EX-01 70 20 6 4 0 0 0 90 4 69
2011 EX-02 48 43 4 4 0 0 0 91 4 23
2008 EX 67 26 1 3 2 0 0 94 5 95
2008 EX-01 67 25 2 5 2 0 0 92 7 61
2008 EX-02 47 47 0 0 7 0 0 93 7 15
2008 EX-03 93 7 0 0 0 0 0 100 0 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 31 28 21 14 0 1 37 35 124
2017 EX-01 7 34 29 14 14 0 1 42 29 83
2017 EX-02 5 21 37 32 5 0 0 26 37 19
2017 EX-03 0 38 13 31 19 0 0 38 50 16
2014 EX 8 20 21 26 25 0 0 28 52 126
2014 EX-01 10 23 23 19 24 0 0 33 44 78
2014 EX-02 11 16 16 21 37 0 0 26 58 19
2014 EX-03 0 14 18 46 23 0 0 14 68 22
2011 EX 3 27 26 28 16 0 1 30 44 109
2011 EX-01 1 29 28 28 14 0 0 30 42 69
2011 EX-02 4 35 22 35 4 0 0 39 39 23
2008 EX 4 15 28 27 24 0 1 19 52 95
2008 EX-01 7 18 23 28 23 0 2 25 52 61
2008 EX-02 0 7 33 33 27 0 0 7 60 15
2008 EX-03 0 7 36 29 29 0 0 7 57 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 30 45 12 2 1 0 14 41 124
2017 EX-01 14 30 44 10 1 1 0 11 45 83
2017 EX-02 11 21 47 21 0 0 0 21 32 19
2017 EX-03 0 19 56 19 6 0 0 25 19 16
2014 EX 8 39 40 12 2 0 0 13 47 126
2014 EX-01 6 38 40 14 1 0 0 15 45 78
2014 EX-02 21 32 32 16 0 0 0 16 53 19
2014 EX-03 5 46 41 5 5 0 0 9 50 22
2011 EX 8 34 44 10 4 0 0 14 43 108
2011 EX-01 10 33 41 13 3 0 0 16 43 69
2011 EX-02 9 48 35 0 9 0 0 9 57 23
2008 EX 17 27 43 12 1 0 0 13 44 95
2008 EX-01 18 31 39 10 2 0 0 11 49 61
2008 EX-02 13 27 40 20 0 0 0 20 40 15
2008 EX-03 14 14 64 7 0 0 0 7 29 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 18 35 30 12 1 0 42 22 124
2017 EX-01 4 23 39 21 13 1 0 34 27 83
2017 EX-02 5 5 32 58 0 0 0 58 11 19
2017 EX-03 0 0 31 50 19 0 0 69 0 16
2014 EX 3 21 43 20 12 1 0 32 25 126
2014 EX-01 5 19 42 18 14 1 0 32 25 78
2014 EX-02 0 32 53 5 11 0 0 16 32 19
2014 EX-03 0 27 36 27 9 0 0 36 27 22
2011 EX 6 10 33 39 12 0 0 50 17 109
2011 EX-01 7 12 26 43 12 0 0 55 19 69
2011 EX-02 9 9 43 22 17 0 0 39 17 23
2008 EX 8 22 33 34 3 0 0 37 31 95
2008 EX-01 13 23 28 31 5 0 0 36 36 61
2008 EX-02 0 33 40 27 0 0 0 27 33 15
2008 EX-03 0 7 43 50 0 0 0 50 7 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 24 40 20 6 1 1 26 33 124
2017 EX-01 12 24 41 14 6 1 1 21 37 83
2017 EX-02 0 21 47 32 0 0 0 32 21 19
2017 EX-03 0 19 38 31 13 0 0 44 19 16
2014 EX 19 30 35 14 1 0 1 15 50 126
2014 EX-01 19 27 38 13 1 0 1 14 47 78
2014 EX-02 21 37 16 26 0 0 0 26 58 19
2014 EX-03 18 32 41 9 0 0 0 9 50 22
2011 EX 8 18 42 25 6 0 0 31 27 109
2011 EX-01 9 16 52 17 6 0 0 23 25 69
2011 EX-02 9 26 22 30 13 0 0 43 35 23
2008 EX 14 22 29 28 5 0 1 34 36 95
2008 EX-01 16 23 28 28 3 0 2 32 40 61
2008 EX-02 7 27 20 47 0 0 0 47 33 15
2008 EX-03 7 21 50 21 0 0 0 21 29 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 37 37 11 4 1 1 15 48 124
2017 EX-01 12 33 41 9 4 1 1 13 46 83
2017 EX-02 11 47 37 0 5 0 0 5 58 19
2017 EX-03 0 31 31 31 6 0 0 38 31 16
2014 EX 10 39 42 8 1 1 0 9 49 126
2014 EX-01 8 35 49 6 1 1 0 8 43 78
2014 EX-02 11 47 21 21 0 0 0 21 58 19
2014 EX-03 18 41 36 5 0 0 0 5 59 22
2011 EX 16 28 45 7 4 0 0 11 44 109
2011 EX-01 14 26 48 9 3 0 0 12 41 69
2011 EX-02 22 26 39 4 9 0 0 13 48 23
2008 EX 16 38 31 15 1 0 0 16 54 95
2008 EX-01 15 38 34 11 2 0 0 13 52 61
2008 EX-02 7 40 27 27 0 0 0 27 47 15
2008 EX-03 21 36 29 14 0 0 0 14 57 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 31 33 13 6 1 0 19 48 124
2017 EX-01 22 31 31 10 5 1 0 15 54 83
2017 EX-02 11 32 32 16 11 0 0 26 42 19
2017 EX-03 0 19 56 19 6 0 0 25 19 16
2014 EX 8 37 40 12 3 0 1 15 45 126
2014 EX-01 5 40 36 14 4 0 1 18 45 78
2014 EX-02 16 42 32 11 0 0 0 11 58 19
2014 EX-03 14 23 59 0 5 0 0 5 36 22
2011 EX 22 29 37 9 3 0 0 12 51 109
2011 EX-01 20 25 43 10 1 0 0 12 45 69
2011 EX-02 35 35 22 4 4 0 0 9 70 23
2008 EX 27 42 18 11 2 0 0 13 69 95
2008 EX-01 28 41 18 10 3 0 0 13 69 61
2008 EX-02 20 33 27 20 0 0 0 20 53 15
2008 EX-03 29 50 14 7 0 0 0 7 79 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 1 27 38 22 11 1 1 33 28 124
2017 EX-01 1 30 35 16 15 1 1 32 32 83
2017 EX-02 0 26 32 37 5 0 0 42 26 19
2017 EX-03 0 13 63 25 0 0 0 25 13 16
2014 EX 3 21 38 25 12 0 1 38 24 126
2014 EX-01 3 21 38 26 12 0 1 38 23 78
2014 EX-02 11 21 42 21 5 0 0 26 32 19
2014 EX-03 0 27 32 23 18 0 0 41 27 22
2011 EX 5 19 40 28 8 1 0 36 23 108
2011 EX-01 6 21 35 29 9 0 0 38 26 68
2011 EX-02 4 13 43 26 9 4 0 36 18 23
2008 EX 11 34 34 17 5 0 0 22 44 95
2008 EX-01 13 34 34 13 5 0 0 18 48 61
2008 EX-02 13 27 20 33 7 0 0 40 40 15
2008 EX-03 0 29 43 21 7 0 0 29 29 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 29 41 15 7 1 1 23 35 124
2017 EX-01 8 28 40 15 6 1 1 21 37 83
2017 EX-02 0 37 42 11 11 0 0 21 37 19
2017 EX-03 0 31 38 19 13 0 0 31 31 16
2014 EX 13 33 41 9 3 1 1 12 46 126
2014 EX-01 17 28 38 12 3 1 1 14 46 78
2014 EX-02 16 37 37 5 5 0 0 11 53 19
2014 EX-03 0 41 54 5 0 0 0 5 41 22
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 21 3 8 2 0 0 86 10 124
2017 EX-01 61 24 1 11 4 0 0 84 14 83
2017 EX-02 79 11 11 0 0 0 0 89 0 19
2017 EX-03 69 25 6 0 0 0 0 94 0 16
2014 EX 76 17 2 2 1 1 0 94 3 126
2014 EX-01 78 14 4 3 1 0 0 92 4 78
2014 EX-02 84 11 0 5 0 0 0 95 5 19
2014 EX-03 64 32 0 0 0 5 0 100 0 22
2011 EX 80 15 2 4 0 0 0 94 4 109
2011 EX-01 88 10 0 1 0 0 0 99 1 69
2011 EX-02 65 22 4 9 0 0 0 87 9 23
2008 EX 72 19 5 1 2 0 1 91 3 95
2008 EX-01 72 20 3 2 3 0 0 92 5 61
2008 EX-02 53 20 20 0 0 0 7 79 0 15
2008 EX-03 86 14 0 0 0 0 0 100 0 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 43 11 2 2 2 0 85 4 124
2017 EX-01 35 46 11 1 4 2 0 84 5 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 63 19 19 0 0 0 0 81 0 16
2014 EX 59 32 4 4 1 0 1 91 5 126
2014 EX-01 60 27 4 6 1 0 1 88 8 78
2014 EX-02 47 42 11 0 0 0 0 89 0 19
2014 EX-03 59 41 0 0 0 0 0 100 0 22

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 23 4 3 1 0 0 92 4 124
2017 EX-01 67 25 5 2 1 0 0 92 4 83
2017 EX-02 74 16 0 11 0 0 0 89 11 19
2017 EX-03 75 19 6 0 0 0 0 94 0 16
2014 EX 73 23 0 3 1 0 0 96 4 126
2014 EX-01 76 19 0 4 1 0 0 95 5 78
2014 EX-02 74 21 0 5 0 0 0 95 5 19
2014 EX-03 55 45 0 0 0 0 0 100 0 22

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 33 3 2 2 0 0 93 4 124
2017 EX-01 56 36 4 2 2 0 0 92 5 83
2017 EX-02 74 16 5 5 0 0 0 89 5 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 56 36 2 5 0 1 1 94 5 126
2014 EX-01 56 40 3 1 0 0 0 96 1 78
2014 EX-02 42 42 0 16 0 0 0 84 16 19
2014 EX-03 64 23 0 5 0 5 5 95 5 22
2011 EX 61 30 6 2 0 0 1 93 2 109
2011 EX-01 62 28 6 3 0 0 1 91 3 69
2011 EX-02 57 35 9 0 0 0 0 91 0 23
2008 EX 50 44 3 2 0 1 0 95 2 96
2008 EX-01 50 44 3 3 0 0 0 94 3 62
2008 EX-02 33 53 7 0 0 7 0 93 0 15
2008 EX-03 64 36 0 0 0 0 0 100 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 29 4 4 2 0 0 89 6 123
2017 EX-01 53 34 4 6 2 0 0 88 9 82
2017 EX-02 84 5 5 0 5 0 0 89 5 19
2017 EX-03 69 25 6 0 0 0 0 94 0 16
2014 EX 75 20 0 2 1 2 1 97 3 126
2014 EX-01 78 18 0 3 0 1 0 97 3 78
2014 EX-02 53 42 0 5 0 0 0 95 5 19
2014 EX-03 73 14 0 0 5 5 5 95 5 22
2011 EX 76 17 4 1 1 0 1 94 2 109
2011 EX-01 77 17 3 0 1 0 1 96 1 69
2011 EX-02 65 22 9 4 0 0 0 87 4 23
2008 EX 69 23 4 2 1 0 1 93 3 96
2008 EX-01 66 23 6 2 2 0 2 90 3 62
2008 EX-02 53 47 0 0 0 0 0 100 0 15
2008 EX-03 93 7 0 0 0 0 0 100 0 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 46 6 12 3 2 2 77 16 124
2017 EX-01 24 41 8 16 4 4 2 70 21 83
2017 EX-02 21 63 0 11 5 0 0 84 16 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16
2014 EX 33 43 8 10 2 2 2 79 12 126
2014 EX-01 29 50 5 9 3 3 1 83 12 78
2014 EX-02 42 26 21 11 0 0 0 68 11 19
2014 EX-03 27 45 5 9 5 5 5 80 15 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 26 2 3 2 0 0 93 5 123
2017 EX-01 64 28 2 4 2 0 0 91 6 82
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 71 26 2 2 0 0 0 97 2 126
2014 EX-01 71 27 1 1 0 0 0 97 1 78
2014 EX-02 68 26 5 0 0 0 0 95 0 19
2014 EX-03 64 32 0 5 0 0 0 95 5 22
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 39 10 8 1 0 0 81 9 124
2017 EX-01 38 38 13 10 1 0 0 76 11 83
2017 EX-02 42 42 5 11 0 0 0 84 11 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16
2014 EX 48 37 6 6 3 0 1 86 9 126
2014 EX-01 49 37 4 5 4 0 1 87 9 78
2014 EX-02 42 37 16 5 0 0 0 79 5 19
2014 EX-03 59 32 0 5 5 0 0 91 9 22
2011 EX 48 36 3 9 5 0 0 83 14 109
2011 EX-01 46 32 1 13 7 0 0 78 20 69
2011 EX-02 52 43 4 0 0 0 0 96 0 23
2008 EX 39 36 7 10 7 0 0 75 18 96
2008 EX-01 44 35 6 8 6 0 0 79 15 62
2008 EX-02 27 33 13 13 13 0 0 60 27 15
2008 EX-03 29 50 7 14 0 0 0 79 14 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 28 7 4 1 3 0 87 5 124
2017 EX-01 47 34 8 5 1 5 0 85 6 83
2017 EX-02 63 21 11 5 0 0 0 84 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 63 21 9 2 1 3 1 88 3 126
2014 EX-01 62 24 8 3 1 1 1 88 4 78
2014 EX-02 63 16 11 5 0 5 0 83 6 19
2014 EX-03 68 18 9 0 0 5 0 90 0 22
2011 EX 57 26 12 4 1 0 1 83 5 109
2011 EX-01 54 26 14 4 1 0 0 80 6 69
2011 EX-02 61 26 4 4 0 0 4 91 5 23
2008 EX 55 24 10 4 4 2 0 81 9 96
2008 EX-01 55 29 6 6 3 0 0 84 10 62
2008 EX-02 53 7 27 0 7 7 0 64 7 15
2008 EX-03 57 29 7 0 0 7 0 92 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 35 6 5 0 1 1 89 5 124
2017 EX-01 42 41 8 6 0 1 1 85 6 83
2017 EX-02 63 26 5 5 0 0 0 89 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 66 21 5 6 1 0 2 88 7 126
2014 EX-01 67 18 4 8 1 0 3 87 9 78
2014 EX-02 63 21 11 5 0 0 0 84 5 19
2014 EX-03 68 23 5 5 0 0 0 91 5 22
2011 EX 54 32 3 10 1 0 0 86 11 109
2011 EX-01 58 25 4 12 1 0 0 83 13 69
2011 EX-02 39 48 0 13 0 0 0 87 13 23
2008 EX 56 27 6 6 3 0 1 84 9 96
2008 EX-01 63 26 3 5 2 0 2 90 7 62
2008 EX-02 33 40 13 7 7 0 0 73 13 15
2008 EX-03 57 21 7 14 0 0 0 79 14 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 82 9 5 2 2 0 0 91 4 124
2017 EX-01 77 13 5 2 2 0 0 90 5 83
2017 EX-02 89 0 5 5 0 0 0 89 5 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16
2014 EX 85 10 1 3 1 0 1 95 4 126
2014 EX-01 86 8 0 4 1 0 1 95 5 78
2014 EX-02 84 11 0 5 0 0 0 95 5 19
2014 EX-03 82 14 5 0 0 0 0 95 0 22
2011 EX 86 10 4 0 0 0 0 96 0 109
2011 EX-01 90 7 3 0 0 0 0 97 0 69
2011 EX-02 78 13 9 0 0 0 0 91 0 23
2008 EX 77 14 2 2 2 1 2 93 4 95
2008 EX-01 79 16 0 2 2 2 0 97 3 61
2008 EX-02 53 20 7 7 7 0 7 79 14 15
2008 EX-03 93 0 7 0 0 0 0 93 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 26 8 4 1 3 19 84 6 124
2017 EX-01 41 31 11 3 1 4 9 82 5 83
2017 EX-02 26 21 5 11 0 0 37 75 17 19
2017 EX-03 56 6 0 0 0 6 31 100 0 16
2014 EX 40 24 7 5 2 2 21 82 8 126
2014 EX-01 42 24 6 8 0 1 18 83 10 78
2014 EX-02 32 21 11 0 5 0 32 77 8 19
2014 EX-03 32 18 9 0 5 5 32 79 7 22
2011 EX 38 23 7 7 6 1 18 75 16 109
2011 EX-01 39 26 4 10 6 1 13 76 19 69
2011 EX-02 43 26 9 0 4 0 17 84 5 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 27 5 7 2 1 1 87 8 124
2017 EX-01 53 30 7 5 2 1 1 85 8 83
2017 EX-02 63 21 0 16 0 0 0 84 16 19
2017 EX-03 75 19 0 6 0 0 0 94 6 16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 29 6 5 1 1 0 88 6 124
2017 EX-01 53 32 6 6 1 1 0 86 7 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 75 19 6 0 0 0 0 94 0 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 33 6 6 1 1 0 88 7 123
2017 EX-01 47 37 7 6 1 1 0 85 8 82
2017 EX-02 58 26 5 11 0 0 0 84 11 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 60 29 6 3 2 0 0 89 5 126
2014 EX-01 60 27 8 3 3 0 0 87 5 78
2014 EX-02 63 21 11 5 0 0 0 84 5 19
2014 EX-03 59 36 0 5 0 0 0 95 5 22
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 33 6 7 2 4 2 83 10 123
2017 EX-01 37 33 8 11 1 6 4 78 13 82
2017 EX-02 53 32 5 0 11 0 0 84 11 19
2017 EX-03 63 38 0 0 0 0 0 100 0 16
2014 EX 39 39 6 6 1 3 6 85 8 124
2014 EX-01 37 38 7 8 1 3 7 83 10 76
2014 EX-02 37 47 11 0 0 5 0 89 0 19
2014 EX-03 41 32 5 9 0 5 9 84 11 22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 39 8 6 2 5 1 82 9 124
2017 EX-01 36 36 10 9 2 6 1 78 12 83
2017 EX-02 32 47 11 5 5 0 0 79 11 19
2017 EX-03 56 44 0 0 0 0 0 100 0 16
2014 EX 50 40 2 5 2 2 0 92 6 126
2014 EX-01 44 44 3 6 1 3 0 89 8 78
2014 EX-02 58 37 0 5 0 0 0 95 5 19
2014 EX-03 54 41 0 0 5 0 0 95 5 22
2011 EX 53 35 5 5 3 0 0 88 7 109
2011 EX-01 51 36 4 4 4 0 0 87 9 69
2011 EX-02 48 35 9 9 0 0 0 83 9 23

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 36 11 6 2 1 0 81 8 124
2017 EX-01 36 38 15 8 2 0 0 74 11 83
2017 EX-02 47 42 5 5 0 0 0 89 5 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 42 43 6 6 2 0 0 85 9 126
2014 EX-01 33 54 5 5 3 0 0 87 8 78
2014 EX-02 58 26 0 16 0 0 0 84 16 19
2014 EX-03 45 32 18 0 5 0 0 77 5 22
2011 EX 52 40 2 2 4 0 0 93 6 109
2011 EX-01 48 43 1 1 6 0 0 91 7 69
2011 EX-02 48 43 4 4 0 0 0 91 4 23
2008 EX 34 44 8 9 4 0 0 78 14 96
2008 EX-01 29 44 11 11 5 0 0 73 16 62
2008 EX-02 20 60 7 7 7 0 0 80 13 15
2008 EX-03 64 36 0 0 0 0 0 100 0 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 40 16 17 2 1 0 65 19 122
2017 EX-01 20 39 18 20 2 1 0 59 22 83
2017 EX-02 16 58 5 21 0 0 0 74 21 19
2017 EX-03 50 36 7 7 0 0 0 86 7 14
2014 EX 15 48 11 20 6 0 0 63 25 126
2014 EX-01 14 49 9 23 5 0 0 63 28 78
2014 EX-02 16 58 5 16 5 0 0 74 21 19
2014 EX-03 9 41 27 18 5 0 0 50 23 22
2011 EX 29 58 5 5 4 0 0 87 8 109
2011 EX-01 30 55 3 6 6 0 0 86 12 69
2011 EX-02 26 61 9 4 0 0 0 87 4 23
2008 EX 17 50 13 17 4 0 0 67 21 96
2008 EX-01 13 50 15 19 3 0 0 63 23 62
2008 EX-02 7 53 20 13 7 0 0 60 20 15
2008 EX-03 36 50 0 14 0 0 0 86 14 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 48 12 9 2 0 0 77 10 124
2017 EX-01 23 49 13 12 2 0 0 72 14 83
2017 EX-02 26 53 21 0 0 0 0 79 0 19
2017 EX-03 63 38 0 0 0 0 0 100 0 16
2014 EX 37 46 7 6 3 2 0 84 9 126
2014 EX-01 31 53 6 5 4 1 0 84 9 78
2014 EX-02 42 32 11 11 0 5 0 78 11 19
2014 EX-03 41 50 5 0 5 0 0 91 5 22
2011 EX 42 39 7 6 4 1 0 82 10 109
2011 EX-01 39 38 9 7 6 1 0 78 13 69
2011 EX-02 39 48 4 9 0 0 0 87 9 23
2008 EX 29 44 7 11 4 4 0 76 16 96
2008 EX-01 24 45 8 15 2 6 0 74 17 62
2008 EX-02 13 60 13 7 7 0 0 73 13 15
2008 EX-03 57 29 0 0 14 0 0 86 14 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 47 11 14 2 0 0 73 16 123
2017 EX-01 24 46 12 15 2 0 0 71 17 82
2017 EX-02 16 58 11 16 0 0 0 74 16 19
2017 EX-03 44 38 6 13 0 0 0 81 13 16
2014 EX 29 48 13 7 3 0 0 76 10 126
2014 EX-01 26 49 14 9 3 0 0 74 12 78
2014 EX-02 32 42 11 11 5 0 0 74 16 19
2014 EX-03 23 59 14 0 5 0 0 82 5 22
2011 EX 34 50 6 7 3 0 0 84 10 109
2011 EX-01 33 49 6 7 4 0 0 83 12 69
2011 EX-02 30 52 4 13 0 0 0 83 13 23
2008 EX 25 51 8 11 4 0 0 76 16 96
2008 EX-01 27 48 8 11 5 0 0 76 16 62
2008 EX-02 7 60 13 13 7 0 0 67 20 15
2008 EX-03 29 64 0 7 0 0 0 93 7 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 47 4 6 1 0 0 89 7 124
2017 EX-01 39 48 6 6 1 0 0 87 7 83
2017 EX-02 26 63 0 11 0 0 0 89 11 19
2017 EX-03 75 25 0 0 0 0 0 100 0 16
2014 EX 38 49 9 2 2 0 0 87 4 125
2014 EX-01 40 50 8 1 1 0 0 90 3 78
2014 EX-02 32 47 16 5 0 0 0 79 5 19
2014 EX-03 38 48 5 5 5 0 0 86 10 21
2011 EX 50 43 2 3 2 0 0 94 5 109
2011 EX-01 49 41 3 4 3 0 0 90 7 69
2011 EX-02 43 57 0 0 0 0 0 100 0 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 25 2 1 0 0 0 98 1 124
2017 EX-01 68 29 2 1 0 0 0 97 1 83
2017 EX-02 79 21 0 0 0 0 0 100 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 67 30 2 1 0 0 0 97 1 126
2014 EX-01 65 33 1 0 0 0 0 99 0 78
2014 EX-02 68 26 5 0 0 0 0 95 0 19
2014 EX-03 64 27 5 5 0 0 0 91 5 22
2011 EX 66 28 6 0 0 0 0 94 0 109
2011 EX-01 65 26 9 0 0 0 0 91 0 69
2011 EX-02 61 39 0 0 0 0 0 100 0 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 77 17 3 2 2 0 0 94 3 124
2017 EX-01 75 18 4 1 2 0 0 93 3 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 65 28 4 2 0 1 0 94 2 126
2014 EX-01 63 28 4 4 0 1 0 92 4 78
2014 EX-02 63 26 11 0 0 0 0 89 0 19
2014 EX-03 73 27 0 0 0 0 0 100 0 22
2011 EX 76 18 3 3 0 0 0 94 3 109
2011 EX-01 78 14 4 3 0 0 0 93 3 69
2011 EX-02 57 39 0 4 0 0 0 96 4 23
2008 EX 67 24 3 4 2 0 0 91 6 96
2008 EX-01 66 27 3 3 0 0 0 94 3 62
2008 EX-02 40 33 7 13 7 0 0 73 20 15
2008 EX-03 93 0 0 0 7 0 0 93 7 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 30 3 3 0 1 0 94 3 124
2017 EX-01 60 32 4 3 0 1 0 93 4 83
2017 EX-02 58 32 5 5 0 0 0 89 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 59 29 8 2 1 2 0 90 2 126
2014 EX-01 59 31 8 1 1 0 0 90 3 78
2014 EX-02 63 21 11 5 0 0 0 84 5 19
2014 EX-03 45 41 5 0 0 9 0 95 0 22
2011 EX 46 44 4 5 1 1 0 91 6 109
2011 EX-01 43 46 3 6 0 1 0 91 6 69
2011 EX-02 39 43 9 4 4 0 0 83 9 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 25 8 6 10 7 11 71 19 124
2017 EX-01 27 29 11 6 12 7 9 66 21 83
2017 EX-02 26 16 5 16 11 11 16 57 36 19
2017 EX-03 75 13 0 0 0 0 13 100 0 16
2014 EX 36 22 13 9 2 7 11 71 14 126
2014 EX-01 27 23 14 12 3 8 14 64 18 78
2014 EX-02 47 21 11 5 0 5 11 81 6 19
2014 EX-03 45 27 14 5 5 0 5 76 10 22
2011 EX 35 18 15 6 6 7 14 67 14 109
2011 EX-01 38 19 13 6 7 9 9 68 16 69
2011 EX-02 39 26 9 9 4 9 4 75 15 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 20 9 10 4 1 0 78 14 124
2017 EX-01 50 19 13 11 6 1 0 70 17 83
2017 EX-02 58 32 0 11 0 0 0 89 11 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 52 33 7 7 1 0 0 85 8 126
2014 EX-01 54 33 5 6 1 0 0 87 8 78
2014 EX-02 37 32 21 11 0 0 0 68 11 19
2014 EX-03 50 36 5 9 0 0 0 86 9 22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 25 2 2 0 1 0 95 2 124
2017 EX-01 63 30 4 2 0 1 0 94 2 83
2017 EX-02 74 21 0 5 0 0 0 95 5 19
2017 EX-03 94 6 0 0 0 0 0 100 0 16
2014 EX 79 17 2 0 0 1 2 98 0 126
2014 EX-01 73 19 4 0 0 1 3 96 0 78
2014 EX-02 84 16 0 0 0 0 0 100 0 19
2014 EX-03 91 9 0 0 0 0 0 100 0 22
2011 EX 77 17 3 1 0 2 1 96 1 109
2011 EX-01 81 16 1 0 0 1 0 99 0 69
2011 EX-02 61 26 0 4 0 4 4 95 5 23
2008 EX 77 15 4 3 0 0 1 93 3 95
2008 EX-01 67 21 7 5 0 0 0 89 5 61
2008 EX-02 87 7 0 0 0 0 7 100 0 15
2008 EX-03 100 0 0 0 0 0 0 100 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 50 5 10 2 1 0 84 11 124
2017 EX-01 26 54 5 13 2 0 0 79 16 83
2017 EX-02 37 53 5 5 0 0 0 89 5 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 40 43 9 5 4 0 0 83 9 126
2014 EX-01 42 41 8 5 4 0 0 83 9 78
2014 EX-02 16 53 16 11 5 0 0 68 16 19
2014 EX-03 45 45 5 0 5 0 0 91 5 22
2011 EX 32 47 11 7 3 0 0 79 10 109
2011 EX-01 35 43 10 7 4 0 0 78 12 69
2011 EX-02 22 52 13 13 0 0 0 74 13 23
2008 EX 30 38 13 14 5 0 0 68 19 94
2008 EX-01 26 39 11 16 7 0 0 66 23 61
2008 EX-02 20 33 27 13 7 0 0 53 20 15
2008 EX-03 46 46 8 0 0 0 0 92 0 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 29 11 11 5 1 2 72 17 124
2017 EX-01 39 30 11 12 5 1 2 71 18 83
2017 EX-02 53 21 5 16 5 0 0 74 21 19
2017 EX-03 50 25 19 0 0 0 6 80 0 16
2014 EX 40 39 10 7 3 0 0 79 10 126
2014 EX-01 38 44 8 8 3 0 0 82 10 78
2014 EX-02 37 37 11 11 5 0 0 74 16 19
2014 EX-03 50 23 18 5 5 0 0 73 9 22
2011 EX 34 36 10 11 6 0 4 72 17 109
2011 EX-01 32 36 9 14 7 0 1 69 22 69
2011 EX-02 39 43 9 4 0 0 4 86 5 23
2008 EX 29 33 10 8 17 1 1 64 26 96
2008 EX-01 26 32 10 13 18 2 0 59 31 62
2008 EX-02 40 33 20 0 7 0 0 73 7 15
2008 EX-03 43 43 0 0 14 0 0 86 14 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 46 2 6 2 1 0 90 8 124
2017 EX-01 38 49 2 9 2 0 0 87 11 83
2017 EX-02 47 47 0 5 0 0 0 95 5 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 33 3 2 2 1 0 94 3 124
2017 EX-01 58 35 3 2 1 0 0 93 4 83
2017 EX-02 47 47 5 0 0 0 0 95 0 19
2017 EX-03 88 6 0 0 6 0 0 94 6 16
2014 EX 67 29 2 1 1 2 0 97 2 126
2014 EX-01 68 29 1 1 0 0 0 97 1 78
2014 EX-02 53 32 5 0 0 11 0 94 0 19
2014 EX-03 77 18 0 0 5 0 0 95 5 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 38 3 4 1 1 0 92 5 124
2017 EX-01 46 46 4 4 1 0 0 92 5 83
2017 EX-02 68 21 5 5 0 0 0 89 5 19
2017 EX-03 75 19 0 6 0 0 0 94 6 16
2014 EX 65 30 2 2 1 0 0 95 2 126
2014 EX-01 68 28 3 1 0 0 0 96 1 78
2014 EX-02 47 42 5 5 0 0 0 89 5 19
2014 EX-03 64 32 0 0 5 0 0 95 5 22
2011 EX 66 28 5 0 1 0 0 94 1 109
2011 EX-01 67 28 4 0 1 0 0 94 1 69
2011 EX-02 48 43 9 0 0 0 0 91 0 23

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 31 3 2 1 0 0 94 3 124
2017 EX-01 55 36 5 2 1 0 0 91 4 83
2017 EX-02 74 21 0 5 0 0 0 95 5 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 71 22 5 1 2 0 0 93 2 126
2014 EX-01 71 23 4 1 1 0 0 94 3 78
2014 EX-02 58 32 11 0 0 0 0 89 0 19
2014 EX-03 77 14 5 0 5 0 0 91 5 22
2011 EX 76 18 3 1 2 0 0 94 3 109
2011 EX-01 74 19 3 1 3 0 0 93 4 69
2011 EX-02 65 30 4 0 0 0 0 96 0 23
2008 EX 63 28 5 1 3 0 0 91 4 96
2008 EX-01 61 29 6 0 3 0 0 90 3 62
2008 EX-02 40 47 7 0 7 0 0 87 7 15
2008 EX-03 93 7 0 0 0 0 0 100 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 31 4 3 1 0 0 92 4 124
2017 EX-01 53 37 4 5 1 0 0 90 6 83
2017 EX-02 63 26 11 0 0 0 0 89 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16
2014 EX 53 32 10 2 2 1 0 86 4 126
2014 EX-01 47 36 12 3 1 1 0 84 4 78
2014 EX-02 58 26 16 0 0 0 0 84 0 19
2014 EX-03 64 27 5 0 5 0 0 91 5 22
2011 EX 70 22 5 3 1 0 0 92 4 109
2011 EX-01 67 26 3 3 1 0 0 93 4 69
2011 EX-02 65 22 13 0 0 0 0 87 0 23

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 35 3 4 1 0 0 92 5 124
2017 EX-01 52 37 4 6 1 0 0 89 7 83
2017 EX-02 58 37 5 0 0 0 0 95 0 19
2017 EX-03 81 19 0 0 0 0 0 100 0 16
2014 EX 54 31 9 4 2 1 0 86 6 126
2014 EX-01 49 32 12 5 1 1 0 82 6 78
2014 EX-02 53 42 5 0 0 0 0 95 0 19
2014 EX-03 68 23 5 0 5 0 0 91 5 22
2011 EX 69 24 5 2 1 0 0 93 3 109
2011 EX-01 68 23 4 3 1 0 0 91 4 69
2011 EX-02 61 39 0 0 0 0 0 100 0 23
2008 EX 54 29 5 9 1 1 0 84 11 95
2008 EX-01 56 28 7 8 2 0 0 84 10 61
2008 EX-02 20 47 7 20 0 7 0 71 21 15
2008 EX-03 79 21 0 0 0 0 0 100 0 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 23 13 6 2 2 0 78 8 124
2017 EX-01 49 24 15 6 4 2 0 75 10 83
2017 EX-02 47 26 16 11 0 0 0 74 11 19
2017 EX-03 81 13 6 0 0 0 0 94 0 16
2014 EX 49 26 15 5 2 2 1 77 7 126
2014 EX-01 47 24 15 6 3 3 1 75 9 78
2014 EX-02 58 21 21 0 0 0 0 79 0 19
2014 EX-03 45 36 14 0 5 0 0 82 5 22
2011 EX 61 20 10 5 2 2 0 83 7 109
2011 EX-01 58 20 10 7 1 3 0 81 9 69
2011 EX-02 61 26 13 0 0 0 0 87 0 23
2008 EX 43 31 11 6 6 2 1 76 13 95
2008 EX-01 39 34 13 5 7 2 0 75 12 61
2008 EX-02 47 33 7 0 7 7 0 86 7 15
2008 EX-03 57 14 7 14 0 0 7 77 15 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 40 37 23 124
2017 EX-01 39 36 25 83
2017 EX-02 53 26 21 19
2017 EX-03 38 44 19 16
2014 EX 40 29 31 126
2014 EX-01 37 28 35 78
2014 EX-02 58 32 11 19
2014 EX-03 36 32 32 22
2011 EX 33 38 29 109
2011 EX-01 36 29 35 69
2011 EX-02 17 65 17 23

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 10 47 39 0 0 4 49
2017 EX-01 9 50 34 0 0 6 32
2017 EX-02 10 30 60 0 0 0 10
2014 EX 31 37 27 0 9999 6 49
2014 EX-01 17 45 31 0 9999 7 29
2014 EX-02 64 36 0 0 9999 0 11
2011 EX 28 33 33 0 9999 6 36
2011 EX-01 24 40 32 0 9999 4 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 11 89 123
2017 EX-01 11 89 82
2017 EX-03 0 100 16
2014 EX 10 90 126
2014 EX-01 10 90 78

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 77 13
2014 EX 62 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EX 54 13
2014 EX 62 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EX 54 13
2014 EX 46 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EX 54 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EX 39 13
2014 EX 46 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EX 54 13
2014 EX 38 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EX 39 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EX 46 13
2014 EX 38 13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EX 54 13
2014 EX 62 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 46 13
2014 EX 46 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13
2014 EX 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 46 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 24 11 4 2 19 5 76 9 124
2017 EX-01 23 25 16 2 4 23 7 69 9 83
2017 EX-02 47 26 0 5 0 21 0 93 7 19
2017 EX-03 63 19 6 13 0 0 0 81 13 16
2014 EX 31 37 6 2 2 16 5 86 6 126
2014 EX-01 29 32 6 3 3 21 6 84 7 78
2014 EX-02 32 47 5 5 0 11 0 88 6 19
2014 EX-03 27 46 9 0 5 9 5 84 5 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 37 8 2 2 6 1 87 4 124
2017 EX-01 38 42 10 2 2 5 1 84 5 83
2017 EX-02 53 26 5 5 0 11 0 88 6 19
2017 EX-03 63 31 6 0 0 0 0 94 0 16
2014 EX 46 37 6 1 2 7 0 90 3 126
2014 EX-01 44 37 5 1 3 10 0 90 4 78
2014 EX-02 42 42 16 0 0 0 0 84 0 19
2014 EX-03 50 36 5 0 5 5 0 90 5 22
2011 EX 56 32 9 1 1 1 0 89 2 109
2011 EX-01 54 32 10 1 1 1 0 87 3 69
2011 EX-02 61 30 9 0 0 0 0 91 0 23
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 22 2 1 0 2 59 92 2 124
2017 EX-01 16 25 2 0 0 4 53 95 0 83
2017 EX-02 11 16 5 5 0 0 63 71 14 19
2017 EX-03 6 19 0 0 0 0 75 100 0 16
2014 EX 22 13 5 1 0 1 58 87 2 126
2014 EX-01 26 17 3 0 0 1 54 94 0 78
2014 EX-02 16 11 16 5 0 0 53 56 11 19
2014 EX-03 9 5 5 0 0 0 82 75 0 22
2011 EX 22 17 2 2 0 0 57 91 4 109
2011 EX-01 28 22 1 1 0 0 48 94 3 69
2011 EX-02 17 13 4 4 0 0 61 78 11 23
2008 EX 20 15 4 2 0 0 59 85 5 96
2008 EX-01 21 16 6 3 0 0 53 79 7 62
2008 EX-02 20 13 0 0 0 0 67 100 0 15
2008 EX-03 14 14 0 0 0 0 71 100 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 24 11 2 2 20 27 71 8 124
2017 EX-01 11 24 12 2 0 23 28 71 5 83
2017 EX-02 21 16 11 0 11 26 16 64 18 19
2017 EX-03 19 31 13 6 0 6 25 73 9 16
2014 EX 20 17 7 2 1 15 37 78 7 126
2014 EX-01 19 18 4 3 1 21 35 83 9 78
2014 EX-02 16 21 11 5 0 16 32 70 10 19
2014 EX-03 18 18 14 0 0 0 50 73 0 22
2011 EX 24 22 11 5 0 13 25 75 7 108
2011 EX-01 26 22 12 4 0 18 18 75 7 68
2011 EX-02 17 22 13 9 0 4 35 64 14 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 14 3 0 1 3 60 89 2 124
2017 EX-01 19 18 3 0 1 5 53 89 3 83
2017 EX-02 16 11 5 0 0 0 68 83 0 19
2017 EX-03 25 0 0 0 0 0 75 100 0 16
2014 EX 25 10 2 1 0 2 60 92 2 126
2014 EX-01 31 12 0 1 0 4 53 97 3 78
2014 EX-02 11 21 11 0 0 0 58 75 0 19
2014 EX-03 9 0 5 0 0 0 86 67 0 22
2011 EX 28 12 4 0 0 2 54 92 0 109
2011 EX-01 35 13 3 0 0 3 46 94 0 69
2011 EX-02 26 9 9 0 0 0 57 80 0 23
2008 EX 25 10 3 3 0 2 56 85 8 96
2008 EX-01 29 10 5 5 0 2 50 80 10 62
2008 EX-02 20 20 0 0 0 0 60 100 0 15
2008 EX-03 7 7 0 0 0 7 79 100 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 12 3 0 0 5 55 92 0 124
2017 EX-01 24 14 4 0 0 7 51 92 0 83
2017 EX-02 32 16 5 0 0 0 47 90 0 19
2017 EX-03 25 0 0 0 0 0 75 100 0 16
2014 EX 29 11 2 0 0 2 55 94 0 126
2014 EX-01 35 14 0 0 0 4 47 100 0 78
2014 EX-02 16 16 11 0 0 0 58 75 0 19
2014 EX-03 14 0 5 0 0 0 82 75 0 22
2011 EX 34 11 1 0 0 2 52 98 0 109
2011 EX-01 41 13 0 0 0 3 43 100 0 69
2011 EX-02 30 9 4 0 0 0 57 90 0 23
2008 EX 29 8 6 2 1 0 53 80 7 96
2008 EX-01 31 8 10 3 0 0 48 75 6 62
2008 EX-02 13 20 0 0 7 0 60 83 17 15
2008 EX-03 43 0 0 0 0 0 57 100 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 5 95 124
2017 EX-01 7 93 83
2017 EX-02 0 100 19
2017 EX-03 0 100 16
2014 EX-02 0 100 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 27 8 2 2 26 5 84 5 124
2017 EX-01 23 26 11 2 2 29 6 76 7 83
2017 EX-02 47 26 5 0 0 21 0 93 0 19
2017 EX-03 44 38 0 0 0 19 0 100 0 16
2014 EX 37 23 7 0 1 25 7 88 1 126
2014 EX-01 35 18 6 0 0 29 12 89 0 78
2014 EX-02 32 53 5 0 0 11 0 94 0 19
2014 EX-03 46 14 14 0 5 23 0 77 6 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 37 5 1 1 3 2 93 2 124
2017 EX-01 48 37 7 1 1 5 1 90 3 83
2017 EX-02 53 47 0 0 0 0 0 100 0 19
2017 EX-03 69 31 0 0 0 0 0 100 0 16
2014 EX 56 27 6 1 1 8 1 91 2 126
2014 EX-01 53 27 8 1 0 10 1 90 1 78
2014 EX-02 53 32 11 0 0 5 0 89 0 19
2014 EX-03 64 27 0 0 5 5 0 95 5 22
2011 EX 66 28 6 0 0 1 0 94 0 109
2011 EX-01 62 30 6 0 0 1 0 94 0 69
2011 EX-02 65 30 4 0 0 0 0 96 0 23
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 33 20 16 13 0 2 50 30 123
2017 EX-01 15 34 20 18 12 0 1 49 30 83
2017 EX-02 16 32 21 16 11 0 5 50 28 19
2017 EX-03 25 31 19 13 13 0 0 56 25 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 16 36 26 16 0 0 22 42 124
2017 EX-01 7 13 37 27 14 0 0 21 42 83
2017 EX-02 5 5 42 21 26 0 0 11 47 19
2017 EX-03 0 44 31 19 6 0 0 44 25 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 21 32 30 10 0 0 28 39 124
2017 EX-01 7 23 30 30 10 0 0 30 40 83
2017 EX-02 5 5 53 21 16 0 0 11 37 19
2017 EX-03 13 31 31 25 0 0 0 44 25 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 24 28 26 11 0 1 35 37 124
2017 EX-01 11 23 25 28 12 0 1 34 40 83
2017 EX-02 16 21 26 21 16 0 0 37 37 19
2017 EX-03 6 38 31 25 0 0 0 44 25 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 26 32 18 12 0 0 38 30 124
2017 EX-01 12 27 34 15 12 0 0 39 27 83
2017 EX-02 11 11 42 21 16 0 0 21 37 19
2017 EX-03 13 44 25 6 13 0 0 56 19 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 29 32 22 9 0 0 38 30 124
2017 EX-01 10 34 28 18 11 0 0 44 28 83
2017 EX-02 5 5 42 42 5 0 0 11 47 19
2017 EX-03 13 38 31 19 0 0 0 50 19 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 47 15 8 4 0 1 73 12 124
2017 EX-01 23 47 17 8 5 0 0 70 13 83
2017 EX-02 21 47 21 11 0 0 0 68 11 19
2017 EX-03 50 50 0 0 0 0 0 100 0 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 33 36 13 4 0 0 47 17 124
2017 EX-01 12 33 34 16 6 0 0 45 22 83
2017 EX-02 11 21 53 16 0 0 0 32 16 19
2017 EX-03 31 44 25 0 0 0 0 75 0 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 37 23 9 2 0 1 65 11 124
2017 EX-01 24 35 26 10 4 0 1 60 13 83
2017 EX-02 26 32 26 16 0 0 0 58 16 19
2017 EX-03 44 50 6 0 0 0 0 94 0 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 28 27 15 10 0 1 47 26 124
2017 EX-01 19 25 28 15 12 0 1 45 27 83
2017 EX-02 21 32 16 26 5 0 0 53 32 19
2017 EX-03 19 31 31 6 13 0 0 50 19 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 19 10 3 0 0 0 87 3 124
2017 EX-01 69 18 10 3 0 0 0 87 3 83
2017 EX-02 63 26 11 0 0 0 0 89 0 19
2017 EX-03 69 13 13 6 0 0 0 81 6 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 88 3 5 2 2 0 1 92 3 124
2017 EX-01 88 2 4 2 2 0 1 91 5 83
2017 EX-02 84 5 11 0 0 0 0 89 0 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 34 3 2 0 0 1 94 2 124
2017 EX-01 56 37 2 4 0 0 1 94 4 83
2017 EX-02 58 37 5 0 0 0 0 95 0 19
2017 EX-03 81 13 6 0 0 0 0 94 0 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 23 6 2 2 0 1 91 3 124
2017 EX-01 63 27 6 1 2 0 1 90 4 83
2017 EX-02 68 21 11 0 0 0 0 89 0 19
2017 EX-03 88 13 0 0 0 0 0 100 0 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 35 15 5 0 0 2 80 5 123
2017 EX-01 47 32 14 6 0 0 1 80 6 82
2017 EX-02 32 42 21 5 0 0 0 74 5 19
2017 EX-03 44 44 13 0 0 0 0 88 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 24 5 2 0 0 1 92 2 123
2017 EX-01 67 24 6 1 0 0 1 93 1 83
2017 EX-02 68 26 0 5 0 0 0 95 5 19
2017 EX-03 73 13 7 7 0 0 0 87 7 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 90 4 3 1 0 0 2 96 1 124
2017 EX-01 91 5 2 1 0 0 0 96 1 83
2017 EX-02 89 0 11 0 0 0 0 89 0 19
2017 EX-03 100 0 0 0 0 0 0 100 0 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 24 14 3 1 0 1 82 4 123
2017 EX-01 56 23 14 5 1 0 0 79 6 82
2017 EX-02 63 21 16 0 0 0 0 84 0 19
2017 EX-03 63 31 6 0 0 0 0 94 0 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 2 24 54 16 4 1 0 25 20 124
2017 EX-01 2 24 56 11 6 0 0 27 17 83
2017 EX-02 0 11 53 32 0 5 0 11 33 19
2017 EX-03 0 44 44 13 0 0 0 44 13 16

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 25 47 19 1 0 0 19 34 124
2017 EX-01 11 23 47 18 1 0 0 19 34 83
2017 EX-02 5 32 53 11 0 0 0 11 37 19
2017 EX-03 6 13 44 38 0 0 0 38 19 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 59 7 6 2 2 0 83 9 123
2017 EX-01 17 62 7 7 4 2 0 81 11 82
2017 EX-02 16 63 16 5 0 0 0 79 5 19
2017 EX-03 56 38 0 6 0 0 0 94 6 16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 52 13 11 4 1 0 73 15 124
2017 EX-01 18 53 14 8 5 1 0 72 13 83
2017 EX-02 16 42 16 26 0 0 0 58 26 19
2017 EX-03 38 50 6 6 0 0 0 88 6 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 9 91 123
2017 EX-01 11 89 82
2017 EX-03 0 100 16
2014 EX 6 94 126
2014 EX-01 6 94 78
2014 EX-03 0 100 22

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 100 0 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 36 0 0 0 0 0 100 0 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 28 22 11 4 2 1 33 67 124
2017 EX-01 27 32 22 12 5 4 0 28 72 83
2017 EX-02 37 21 26 11 5 0 0 37 63 19
2017 EX-03 50 13 31 6 0 0 0 50 50 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 12 81
2017 EX-01 10 58
2017 EX-02 8 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 22 81
2017 EX-01 20 58
2017 EX-02 42 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 18 81
2017 EX-01 20 58
2017 EX-02 17 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 50 81
2017 EX-01 50 58
2017 EX-02 58 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 0 81
2017 EX-01 0 58
2017 EX-02 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 51 81
2017 EX-01 49 58
2017 EX-02 50 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 6 56 19 7 4 8 79
2017 EX-01 7 56 18 9 2 9 56
2017 EX-02 0 67 17 0 17 0 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 22 20 8 29 1 12 35 43 81
2017 EX-01 5 23 19 10 26 2 15 34 43 58
2017 EX-02 0 17 25 8 42 0 8 18 55 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 3 4 11 25 46 3 10 7 80 81
2017 EX-01 2 5 10 24 43 4 12 8 80 58
2017 EX-02 0 0 8 33 50 0 8 0 91 12
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