2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	30	57	2	10	2	87	11	124
2017	Scientific and Professional	26	55	5	9	4	82	13	363
2017	Administration and Foreign Services	34	48	5	10	4	82	14	2971
2017	Administrative Support	51	39	3	6	2	89	7	929
2017	Other	55	39	0	6	0	94	6	83
2014	Executive	36	48	4	9	2	84	12	127
2014	Scientific and Professional	33	44	4	12	6	78	19	339
2014	Administration and Foreign Services	35	48	4	9	3	84	12	2742
2014	Administrative Support	48	40	3	7	2	87	9	1014
2014	Other	50	35	4	9	2	85	11	150

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	75	18	4	1	1	2	0	94	2	123
2017	Scientific and Professional	73	18	4	3	1	1	0	92	4	362
2017	Administration and Foreign Services	68	22	3	3	2	0	1	92	5	2962
2017	Administrative Support	78	16	3	2	0	0	0	95	2	934
2017	Other	84	11	1	3	0	2	0	97	3	83
2014	Executive	75	21	2	2	0	0	0	96	2	127
2014	Scientific and Professional	76	15	3	4	1	1	0	92	5	338
2014	Administration and Foreign Services	70	22	3	3	1	0	0	93	4	2741
2014	Administrative Support	77	17	3	2	1	0	0	95	2	1013
2014	Other	80	17	2	0	1	0	0	97	1	150

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	65	18	4	6	6	0	83	13	123
2017	Scientific and Professional	69	15	4	6	5	0	84	12	363
2017	Administration and Foreign Services	63	19	5	8	4	1	83	12	2969
2017	Administrative Support	76	15	4	3	1	1	92	4	930
2017	Other	82	9	1	4	4	0	91	8	83
2014	Executive	67	20	6	5	3	0	87	8	127
2014	Scientific and Professional	66	16	4	7	6	0	83	13	339
2014	Administration and Foreign Services	63	20	5	8	4	1	84	12	2742
2014	Administrative Support	70	18	4	5	3	1	89	7	1013
2014	Other	75	13	6	4	1	1	89	5	150

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	38	5	10	2	83	12	124
2017	Scientific and Professional	37	41	8	11	3	78	14	363
2017	Administration and Foreign Services	39	36	8	11	6	75	16	2963
2017	Administrative Support	49	34	7	7	4	83	11	931
2017	Other	67	25	1	5	2	92	7	83
2014	Executive	63	28	3	6	0	91	6	127
2014	Scientific and Professional	43	35	10	8	4	78	12	339
2014	Administration and Foreign Services	44	36	6	9	4	80	14	2742
2014	Administrative Support	50	34	6	7	3	84	10	1013
2014	Other	58	26	5	7	5	84	11	150

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	45	7	4	1	1	88	5	124
2017	Scientific and Professional	27	43	12	13	6	0	69	18	362
2017	Administration and Foreign Services	25	40	11	16	8	0	65	23	2971
2017	Administrative Support	38	37	10	10	6	0	75	15	932
2017	Other	45	38	10	5	3	0	82	8	82
2014	Executive	40	47	6	5	2	0	87	6	127
2014	Scientific and Professional	29	42	11	12	6	0	71	18	338
2014	Administration and Foreign Services	27	40	11	16	6	0	67	22	2740
2014	Administrative Support	36	35	8	13	8	1	71	21	1013
2014	Other	35	39	13	11	3	0	74	13	150

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	32	2	2	0	0	95	2	123
2017	Scientific and Professional	43	42	8	5	2	0	85	7	362
2017	Administration and Foreign Services	40	39	11	6	3	0	79	10	2963
2017	Administrative Support	35	36	15	9	5	0	71	14	932
2017	Other	49	30	14	3	2	2	80	6	82
2014	Executive	69	28	1	2	0	0	97	2	127
2014	Scientific and Professional	46	38	8	4	4	0	84	8	339
2014	Administration and Foreign Services	38	40	11	7	4	0	78	11	2739
2014	Administrative Support	31	37	17	9	6	0	68	15	1014
2014	Other	37	39	13	7	4	0	75	11	150

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	28	2	2	0	0	97	2	124
2017	Scientific and Professional	48	39	9	4	1	0	86	5	362
2017	Administration and Foreign Services	45	38	8	6	3	0	83	9	2961
2017	Administrative Support	37	35	10	10	7	0	72	18	932
2017	Other	49	38	9	3	0	1	88	3	83
2014	Executive	73	24	1	1	1	0	98	2	127
2014	Scientific and Professional	53	33	6	5	2	0	86	8	339
2014	Administration and Foreign Services	43	39	8	6	4	0	82	10	2740
2014	Administrative Support	33	36	12	12	7	0	69	19	1013
2014	Other	39	37	9	9	7	0	76	15	150

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	63	31	3	2	0	0	1	94	3	122
2017	Scientific and Professional	47	37	9	5	1	0	0	85	6	361
2017	Administration and Foreign Services	43	39	8	7	2	0	0	82	10	2954
2017	Administrative Support	49	35	9	5	2	0	0	84	7	932
2017	Other	63	23	6	3	3	0	2	88	6	83
2014	Executive	65	31	1	2	0	0	0	97	2	127
2014	Scientific and Professional	49	37	8	3	2	0	0	86	5	339
2014	Administration and Foreign Services	43	38	9	7	3	0	0	81	10	2739
2014	Administrative Support	49	34	9	6	2	0	0	83	8	1012
2014	Other	52	34	5	5	3	1	0	87	8	150

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	35	45	5	12	3	0	0	80	15	124
2017	Scientific and Professional	45	29	11	9	5	0	0	74	14	362
2017	Administration and Foreign Services	41	33	11	8	6	0	0	75	14	2963
2017	Administrative Support	46	28	13	7	5	1	1	75	12	930
2017	Other	59	23	11	2	4	2	0	83	6	83
2014	Executive	24	38	13	18	7	0	0	62	25	127
2014	Scientific and Professional	42	35	9	6	7	0	1	77	13	339
2014	Administration and Foreign Services	39	34	12	9	5	0	1	73	14	2739
2014	Administrative Support	40	33	14	7	4	1	1	74	12	1012
2014	Other	46	29	11	6	3	3	2	79	9	150

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	12	7	6	6	1	63	49	31	124
2017	Scientific and Professional	34	29	9	12	8	2	5	69	21	361
2017	Administration and Foreign Services	39	26	10	10	9	2	5	69	20	2959
2017	Administrative Support	42	21	11	6	6	3	9	73	14	931
2017	Other	39	15	17	9	4	2	13	64	16	83
2014	Executive	4	5	3	8	8	0	73	31	57	127
2014	Scientific and Professional	33	27	11	13	8	2	7	65	23	339
2014	Administration and Foreign Services	40	25	10	9	8	2	6	71	19	2740
2014	Administrative Support	41	21	13	5	6	2	13	72	13	1013
2014	Other	35	16	10	5	7	3	23	70	16	150

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	42	2	0	1	0	0	98	1	123
2017	Scientific and Professional	33	49	9	6	3	0	0	82	9	362
2017	Administration and Foreign Services	35	45	10	6	4	0	0	80	10	2967
2017	Administrative Support	37	41	10	7	5	0	0	78	12	930
2017	Other	46	44	3	5	2	0	1	90	7	83
2014	Executive	47	48	1	3	1	0	0	95	4	127
2014	Scientific and Professional	32	45	11	9	4	0	0	76	12	339
2014	Administration and Foreign Services	33	44	10	8	4	0	0	78	12	2742
2014	Administrative Support	31	38	15	9	6	0	0	70	15	1012
2014	Other	40	41	10	4	4	1	0	82	8	150

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	44	7	5	2	0	0	85	7	124
2017	Scientific and Professional	29	45	12	9	4	0	1	74	14	361
2017	Administration and Foreign Services	27	38	15	12	8	0	0	65	20	2967
2017	Administrative Support	31	34	16	13	7	0	0	64	20	932
2017	Other	48	31	9	6	7	0	0	79	13	83
2014	Executive	32	48	10	8	2	0	0	80	9	127
2014	Scientific and Professional	35	38	14	9	4	0	0	73	13	339
2014	Administration and Foreign Services	25	36	15	13	9	0	0	62	23	2739
2014	Administrative Support	26	32	18	15	9	0	0	58	24	1013
2014	Other	30	36	15	11	7	1	1	66	19	149

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	51	2	2	1	0	94	3	124
2017	Scientific and Professional	33	42	12	9	4	0	75	13	362
2017	Administration and Foreign Services	33	43	11	9	4	0	76	13	2966
2017	Administrative Support	47	35	9	6	3	0	82	9	930
2017	Other	35	47	9	6	2	1	82	9	83

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	27	0	2	0	1	98	2	123
2017	Scientific and Professional	45	43	6	4	2	0	88	6	360
2017	Administration and Foreign Services	46	40	7	5	3	0	86	7	2965
2017	Administrative Support	54	32	7	4	2	0	87	6	932
2017	Other	62	28	5	4	0	1	91	4	82
2014	Executive	69	31	0	1	0	0	99	1	127
2014	Scientific and Professional	48	39	7	4	2	0	88	6	339
2014	Administration and Foreign Services	44	40	9	5	2	0	84	7	2739
2014	Administrative Support	44	37	10	5	3	1	82	8	1014
2014	Other	49	35	12	2	1	1	85	3	150

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	38	6	6	2	0	86	7	124
2017	Scientific and Professional	33	47	8	7	5	0	80	12	362
2017	Administration and Foreign Services	30	38	14	10	8	0	68	18	2966
2017	Administrative Support	33	33	16	10	8	1	66	19	932
2017	Other	46	34	9	8	3	1	80	11	83

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	77	23	0	0	0	0	100	0	123
2017	Scientific and Professional	43	45	7	4	1	0	88	4	362
2017	Administration and Foreign Services	54	33	9	3	2	0	87	4	2959
2017	Administrative Support	60	27	8	2	2	0	88	4	932
2017	Other	62	32	4	2	0	1	94	2	82
2014	Executive	76	21	2	1	0	0	98	1	127
2014	Scientific and Professional	53	36	7	4	1	0	89	4	339
2014	Administration and Foreign Services	61	29	7	2	1	0	90	3	2741
2014	Administrative Support	61	26	8	3	1	0	87	5	1013
2014	Other	60	30	5	3	3	0	90	5	150

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	32	5	5	1	0	0	89	6	123
2017	Scientific and Professional	35	40	12	10	2	1	0	76	13	361
2017	Administration and Foreign Services	32	39	12	10	6	0	0	72	16	2956
2017	Administrative Support	28	34	17	11	8	1	1	63	19	930
2017	Other	35	42	12	5	5	0	1	78	11	82
2014	Executive	51	39	5	4	2	0	0	90	6	126
2014	Scientific and Professional	29	46	11	10	3	0	0	75	13	337
2014	Administration and Foreign Services	27	42	13	12	6	0	0	69	18	2742
2014	Administrative Support	21	36	18	13	9	1	2	59	22	1013
2014	Other	24	39	19	9	5	1	3	65	15	150

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	63	29	4	2	1	0	0	93	3	123
2017	Scientific and Professional	38	36	12	9	4	1	0	74	14	362
2017	Administration and Foreign Services	37	35	14	9	5	0	0	72	14	2957
2017	Administrative Support	32	35	17	9	6	0	1	68	15	932
2017	Other	43	33	10	7	6	0	1	76	13	82
2014	Executive	54	33	7	4	2	0	0	88	6	127
2014	Scientific and Professional	35	38	14	9	4	0	0	73	12	338
2014	Administration and Foreign Services	33	37	14	9	6	0	0	70	15	2741
2014	Administrative Support	28	35	18	10	7	0	2	64	17	1012
2014	Other	30	35	21	8	5	0	2	66	13	150

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	40	4	3	2	0	0	91	5	123
2017	Scientific and Professional	34	40	11	9	3	1	2	77	12	361
2017	Administration and Foreign Services	34	38	14	9	5	0	0	72	14	2958
2017	Administrative Support	38	36	15	6	4	1	0	75	10	933
2017	Other	52	30	12	4	2	0	0	82	6	82
2014	Executive	51	36	8	3	2	0	0	88	5	127
2014	Scientific and Professional	33	41	13	7	3	0	2	76	11	339
2014	Administration and Foreign Services	32	39	13	11	5	0	0	71	16	2742
2014	Administrative Support	33	41	13	7	5	1	0	75	12	1011
2014	Other	35	43	12	5	4	1	0	79	9	150

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	32	6	3	0	0	0	91	3	123
2017	Scientific and Professional	39	43	11	5	3	0	0	81	8	361
2017	Administration and Foreign Services	42	39	11	5	3	0	0	81	8	2953
2017	Administrative Support	46	36	9	5	3	1	0	82	8	929
2017	Other	56	34	6	3	0	0	1	91	3	82
2014	Executive	58	35	3	2	1	1	0	94	3	127
2014	Scientific and Professional	40	40	11	5	4	0	0	80	9	338
2014	Administration and Foreign Services	42	38	10	6	3	0	0	81	9	2742
2014	Administrative Support	44	32	14	6	4	0	0	77	10	1011
2014	Other	53	36	6	4	1	0	0	89	5	150

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	31	28	21	14	1	37	35	124
2017	Scientific and Professional	32	43	13	8	4	0	76	11	363
2017	Administration and Foreign Services	35	38	16	7	3	1	74	10	2968
2017	Administrative Support	56	29	10	2	1	2	87	3	934
2017	Other	66	27	3	3	2	0	93	4	83
2014	Executive	9	20	21	26	25	0	28	51	127
2014	Scientific and Professional	25	41	19	8	7	0	66	16	339
2014	Administration and Foreign Services	30	36	19	8	5	0	67	14	2740
2014	Administrative Support	54	28	13	3	2	1	83	4	1014
2014	Other	55	31	9	2	2	1	87	4	149

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	11	30	45	12	2	1	0	14	41	124
2017	Scientific and Professional	10	26	41	15	6	1	2	21	37	360
2017	Administration and Foreign Services	12	28	34	15	7	1	3	23	42	2957
2017	Administrative Support	9	15	33	20	15	1	8	38	26	919
2017	Other	7	15	31	16	23	3	6	43	24	83
2014	Executive	9	39	39	12	2	0	0	13	47	127
2014	Scientific and Professional	10	28	41	14	6	0	1	20	39	339
2014	Administration and Foreign Services	13	29	36	14	5	1	2	19	43	2736
2014	Administrative Support	8	20	33	19	13	1	5	34	30	1008
2014	Other	9	19	35	20	12	1	5	34	30	150

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	4	18	35	30	12	1	0	42	22	124
2017	Scientific and Professional	6	16	31	27	15	2	3	43	24	361
2017	Administration and Foreign Services	10	18	29	23	14	3	4	39	30	2941
2017	Administrative Support	10	13	23	18	22	4	9	46	26	917
2017	Other	10	10	9	12	39	6	13	64	25	83
2014	Executive	4	21	43	20	12	1	0	32	25	127
2014	Scientific and Professional	6	14	28	33	12	3	3	48	22	339
2014	Administration and Foreign Services	12	21	32	20	10	3	3	32	35	2734
2014	Administrative Support	12	17	23	20	19	3	6	43	31	1006
2014	Other	4	13	26	21	24	6	5	51	20	149

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	8	24	40	20	6	1	1	26	33	124
2017	Scientific and Professional	15	24	36	17	5	0	3	23	40	362
2017	Administration and Foreign Services	13	21	31	18	11	2	6	31	36	2950
2017	Administrative Support	8	12	22	19	19	7	13	48	25	916
2017	Other	4	10	20	18	28	9	10	58	18	83
2014	Executive	19	30	35	14	1	0	1	15	50	126
2014	Scientific and Professional	17	28	33	14	6	1	1	20	46	339
2014	Administration and Foreign Services	14	22	32	17	8	2	4	27	39	2733
2014	Administrative Support	8	13	22	19	18	6	13	46	27	1005
2014	Other	7	8	26	26	15	7	11	50	18	149

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	37	37	11	4	1	1	15	48	124
2017	Scientific and Professional	10	28	35	20	6	0	2	26	38	361
2017	Administration and Foreign Services	9	17	34	23	13	1	4	38	27	2947
2017	Administrative Support	6	9	20	22	28	3	13	59	17	915
2017	Other	0	0	18	28	40	3	11	79	0	83
2014	Executive	9	39	42	8	1	1	0	9	49	127
2014	Scientific and Professional	16	25	37	15	6	0	1	21	42	338
2014	Administration and Foreign Services	11	18	34	22	9	1	3	33	31	2725
2014	Administrative Support	5	10	20	27	25	2	11	60	17	1005
2014	Other	3	5	20	28	30	2	11	67	10	149

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	31	33	13	6	1	0	19	48	124
2017	Scientific and Professional	14	18	31	23	8	1	5	33	34	361
2017	Administration and Foreign Services	15	23	27	16	12	2	4	30	41	2951
2017	Administrative Support	8	13	22	21	23	3	12	51	24	918
2017	Other	6	7	18	25	30	5	9	64	16	83
2014	Executive	8	37	39	12	3	0	1	15	45	127
2014	Scientific and Professional	17	27	31	14	6	3	3	21	46	339
2014	Administration and Foreign Services	18	25	29	16	8	1	3	25	45	2737
2014	Administrative Support	10	14	21	18	25	3	9	49	27	1005
2014	Other	3	12	19	29	28	1	7	63	17	150

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	1	27	38	22	11	1	1	33	28	124
2017	Scientific and Professional	10	18	33	25	9	1	4	35	30	361
2017	Administration and Foreign Services	12	22	28	18	12	3	4	32	37	2954
2017	Administrative Support	14	17	23	16	15	5	10	36	37	920
2017	Other	13	13	9	19	29	5	14	58	31	83
2014	Executive	3	21	38	25	12	0	1	37	24	127
2014	Scientific and Professional	9	15	28	30	12	3	3	45	25	338
2014	Administration and Foreign Services	13	21	28	20	10	3	4	33	37	2733
2014	Administrative Support	19	20	20	13	16	6	7	33	44	1010
2014	Other	11	11	22	25	17	7	7	49	26	150

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	5	29	41	15	7	1	1	23	35	124
2017	Scientific and Professional	13	23	37	14	7	2	4	22	38	361
2017	Administration and Foreign Services	12	19	35	18	10	2	4	29	33	2956
2017	Administrative Support	7	13	23	21	20	6	10	49	23	913
2017	Other	8	6	20	20	28	8	9	58	18	83
2014	Executive	13	32	42	9	3	1	1	12	46	127
2014	Scientific and Professional	11	24	35	15	7	3	3	24	38	338
2014	Administration and Foreign Services	13	22	35	17	7	2	3	26	37	2736
2014	Administrative Support	9	14	26	18	19	5	8	43	27	1004
2014	Other	7	14	26	23	21	3	5	49	23	149

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	65	21	3	8	2	0	0	86	10	124
2017	Scientific and Professional	72	17	3	5	2	0	1	89	8	363
2017	Administration and Foreign Services	66	18	6	6	3	0	2	85	9	2970
2017	Administrative Support	77	14	3	2	1	0	3	94	3	931
2017	Other	68	14	5	3	4	3	3	88	7	82
2014	Executive	76	17	2	2	1	1	0	94	3	127
2014	Scientific and Professional	74	13	4	6	3	0	0	88	9	339
2014	Administration and Foreign Services	69	16	4	5	3	0	2	88	8	2740
2014	Administrative Support	78	12	4	2	1	0	3	93	3	1014
2014	Other	74	18	4	1	2	1	1	93	3	150

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	43	11	2	2	2	0	85	4	124
2017	Scientific and Professional	31	28	16	7	5	7	5	68	14	362
2017	Administration and Foreign Services	28	32	16	9	7	5	4	66	17	2970
2017	Administrative Support	35	29	14	7	5	5	5	71	14	930
2017	Other	45	17	9	6	4	8	10	76	13	83
2014	Executive	58	32	4	5	1	0	1	91	5	127
2014	Scientific and Professional	37	25	15	9	4	5	4	69	14	339
2014	Administration and Foreign Services	33	31	15	8	5	5	4	70	14	2741
2014	Administrative Support	36	30	12	7	5	6	4	73	13	1013
2014	Other	44	25	10	7	4	7	3	77	12	150

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	23	4	3	1	0	0	92	4	124
2017	Scientific and Professional	54	28	6	7	5	0	0	83	12	363
2017	Administration and Foreign Services	45	30	9	8	6	1	0	77	14	2969
2017	Administrative Support	53	25	8	8	5	1	0	79	13	931
2017	Other	58	26	7	6	2	2	0	85	7	83
2014	Executive	73	23	0	4	1	0	0	95	5	127
2014	Scientific and Professional	55	27	7	8	4	0	0	81	12	339
2014	Administration and Foreign Services	48	30	8	8	5	1	0	79	13	2739
2014	Administrative Support	54	27	6	6	6	1	0	82	12	1013
2014	Other	55	27	5	7	5	1	1	83	11	150

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	33	3	2	2	0	0	93	4	124
2017	Scientific and Professional	46	32	10	7	3	1	0	79	11	363
2017	Administration and Foreign Services	30	36	13	12	7	1	0	67	20	2968
2017	Administrative Support	33	33	12	12	7	2	1	68	19	930
2017	Other	52	25	7	11	2	3	0	79	13	82
2014	Executive	56	35	2	5	0	1	1	93	5	127
2014	Scientific and Professional	51	33	4	8	1	1	1	86	10	339
2014	Administration and Foreign Services	27	41	12	12	6	2	0	70	18	2741
2014	Administrative Support	27	36	14	13	7	2	1	64	21	1014
2014	Other	34	35	10	15	4	1	1	71	19	150

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	61	29	4	4	2	0	0	89	6	123
2017	Scientific and Professional	38	29	13	6	5	9	1	73	12	363
2017	Administration and Foreign Services	25	29	14	12	10	9	1	60	25	2970
2017	Administrative Support	23	24	17	12	12	10	1	53	28	933
2017	Other	37	15	10	5	6	24	4	71	14	82
2014	Executive	74	20	0	2	1	2	1	96	4	127
2014	Scientific and Professional	41	29	8	7	4	10	2	79	12	339
2014	Administration and Foreign Services	26	29	14	12	8	9	1	62	22	2739
2014	Administrative Support	20	23	16	15	16	9	1	48	34	1014
2014	Other	27	27	17	9	5	12	2	64	17	150

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	28	46	6	12	3	2	2	77	16	124
2017	Scientific and Professional	15	20	19	12	5	24	4	49	24	363
2017	Administration and Foreign Services	13	23	18	15	11	17	2	45	33	2970
2017	Administrative Support	16	24	16	14	9	18	2	51	30	931
2017	Other	22	12	16	9	8	29	4	51	26	82
2014	Executive	33	43	8	10	2	2	2	79	13	127
2014	Scientific and Professional	11	19	18	17	8	20	6	42	34	338
2014	Administration and Foreign Services	12	23	19	15	11	16	3	44	33	2741
2014	Administrative Support	14	20	19	14	12	19	2	43	33	1014
2014	Other	19	21	16	11	10	21	1	52	27	150

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	26	2	3	2	0	93	5	123
2017	Scientific and Professional	60	30	5	4	2	0	89	5	362
2017	Administration and Foreign Services	46	37	8	6	3	0	83	9	2965
2017	Administrative Support	52	33	6	6	2	0	86	8	932
2017	Other	72	17	7	2	2	0	89	4	82
2014	Executive	70	27	2	2	0	0	97	2	127
2014	Scientific and Professional	57	29	6	6	2	0	86	8	339
2014	Administration and Foreign Services	47	39	7	5	2	0	86	7	2735
2014	Administrative Support	51	32	8	6	2	1	84	8	1012
2014	Other	57	29	4	7	2	1	87	9	150

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	39	10	8	1	0	0	81	9	124
2017	Scientific and Professional	42	37	8	9	3	0	1	79	13	363
2017	Administration and Foreign Services	39	36	11	8	5	0	1	76	13	2971
2017	Administrative Support	50	29	10	5	4	1	1	81	9	933
2017	Other	48	23	13	8	8	0	0	71	16	83
2014	Executive	48	37	6	6	3	0	1	86	9	127
2014	Scientific and Professional	46	32	11	7	4	0	1	79	11	339
2014	Administration and Foreign Services	38	36	12	8	5	1	1	75	13	2741
2014	Administrative Support	47	32	10	5	5	0	1	79	10	1013
2014	Other	42	36	11	7	3	1	1	79	9	150

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	28	7	4	1	3	0	87	5	124
2017	Scientific and Professional	50	31	10	4	4	1	0	82	8	363
2017	Administration and Foreign Services	46	32	10	6	5	2	0	79	11	2971
2017	Administrative Support	52	27	10	5	3	2	1	81	8	931
2017	Other	56	26	7	5	5	1	1	82	11	83
2014	Executive	63	21	9	2	1	3	1	87	3	127
2014	Scientific and Professional	50	31	10	4	3	1	1	83	7	339
2014	Administration and Foreign Services	47	29	12	5	4	2	1	78	9	2741
2014	Administrative Support	51	27	9	5	4	3	1	82	9	1013
2014	Other	55	28	8	4	3	1	1	85	7	150

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	52	35	6	5	0	1	1	89	5	124
2017	Scientific and Professional	47	32	8	7	4	1	0	80	11	362
2017	Administration and Foreign Services	44	35	8	8	5	0	0	79	13	2969
2017	Administrative Support	53	29	8	6	3	1	1	83	9	930
2017	Other	54	29	5	7	4	1	0	84	10	83
2014	Executive	65	21	5	6	1	0	2	87	7	127
2014	Scientific and Professional	47	34	8	7	4	0	0	81	11	339
2014	Administration and Foreign Services	44	34	10	7	4	1	0	78	12	2742
2014	Administrative Support	49	31	9	5	4	1	0	81	9	1014
2014	Other	48	36	7	4	2	1	1	86	6	149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	82	9	5	2	2	0	0	91	4	124
2017	Scientific and Professional	79	13	4	1	2	1	0	93	3	362
2017	Administration and Foreign Services	78	13	4	2	2	0	2	92	4	2965
2017	Administrative Support	83	10	3	1	1	0	2	95	2	930
2017	Other	81	8	4	1	5	0	2	90	6	83
2014	Executive	84	9	1	3	1	0	1	95	4	127
2014	Scientific and Professional	79	13	3	3	2	0	0	92	4	339
2014	Administration and Foreign Services	80	11	3	2	2	0	2	93	4	2739
2014	Administrative Support	83	10	3	1	1	0	2	95	2	1011
2014	Other	79	17	1	1	1	1	0	97	2	150

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	39	26	8	4	1	3	19	84	6	124
2017	Scientific and Professional	46	25	5	9	5	7	2	79	15	362
2017	Administration and Foreign Services	51	22	7	5	6	3	5	80	13	2968
2017	Administrative Support	47	17	9	4	6	6	11	77	12	929
2017	Other	66	7	9	2	3	6	7	84	5	83
2014	Executive	39	24	7	5	2	2	21	83	8	127
2014	Scientific and Professional	46	21	8	3	6	6	9	79	11	339
2014	Administration and Foreign Services	53	23	8	4	4	3	4	83	9	2742
2014	Administrative Support	50	21	8	3	4	4	10	82	8	1009
2014	Other	49	26	6	2	3	5	8	87	6	150

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	27	5	7	2	1	1	87	8	124
2017	Scientific and Professional	59	23	8	5	4	1	0	83	9	361
2017	Administration and Foreign Services	55	27	7	5	4	1	0	83	10	2967
2017	Administrative Support	60	21	7	6	4	1	1	83	10	931
2017	Other	66	18	5	4	6	0	2	85	10	83

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	59	29	6	5	1	1	0	88	6	124
2017	Scientific and Professional	59	28	7	3	2	1	0	88	5	362
2017	Administration and Foreign Services	55	26	10	3	4	1	0	82	8	2970
2017	Administrative Support	56	22	12	5	4	2	1	80	8	930
2017	Other	70	11	10	3	6	0	0	81	9	83

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	33	6	6	1	1	0	88	7	123
2017	Scientific and Professional	53	29	8	6	4	1	0	82	10	362
2017	Administration and Foreign Services	51	29	10	6	5	0	0	80	11	2967
2017	Administrative Support	57	23	10	5	4	1	1	81	9	930
2017	Other	64	17	9	5	5	0	0	81	10	83
2014	Executive	60	28	6	3	2	0	0	88	5	127
2014	Scientific and Professional	47	33	9	7	4	0	0	80	11	339
2014	Administration and Foreign Services	51	29	10	6	4	0	0	80	10	2740
2014	Administrative Support	57	26	8	4	4	1	0	84	8	1014
2014	Other	58	27	9	3	3	0	0	85	6	149

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	33	6	7	2	4	2	83	10	123
2017	Scientific and Professional	27	36	13	10	2	2	9	72	14	96
2017	Administration and Foreign Services	32	39	11	8	2	4	4	77	11	728
2014	Executive	39	39	6	6	1	3	6	85	8	124
2014	Scientific and Professional	21	38	12	8	4	5	13	71	14	85
2014	Administration and Foreign Services	29	38	11	8	3	4	6	74	13	664

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	39	39	8	6	2	5	1	82	9	124
2017	Scientific and Professional	27	39	15	10	3	5	1	70	13	363
2017	Administration and Foreign Services	29	33	16	10	6	7	0	66	17	2970
2017	Administrative Support	40	28	12	5	4	9	2	75	11	932
2017	Other	50	25	15	1	2	7	0	81	3	83
2014	Executive	50	40	2	5	2	2	0	91	6	127
2014	Scientific and Professional	27	37	16	6	4	9	1	71	12	338
2014	Administration and Foreign Services	29	34	15	8	5	9	0	69	14	2736
2014	Administrative Support	40	27	13	5	4	10	1	76	10	1013
2014	Other	51	27	9	4	2	7	0	84	7	149

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	36	11	6	2	1	0	81	8	124
2017	Scientific and Professional	24	40	16	12	5	2	1	66	17	363
2017	Administration and Foreign Services	27	34	18	11	8	2	0	63	19	2968
2017	Administrative Support	39	27	14	8	7	5	1	69	16	932
2017	Other	51	16	18	3	4	8	1	73	7	83
2014	Executive	42	43	7	6	2	0	0	84	9	127
2014	Scientific and Professional	23	39	17	12	4	4	0	65	17	339
2014	Administration and Foreign Services	26	35	19	11	6	3	0	63	18	2739
2014	Administrative Support	38	24	16	8	5	7	0	68	15	1011
2014	Other	51	26	11	3	5	3	0	80	8	150

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	24	40	16	17	2	1	0	65	19	122
2017	Scientific and Professional	17	39	20	14	7	2	1	58	21	363
2017	Administration and Foreign Services	19	35	20	14	8	5	0	56	22	2964
2017	Administrative Support	31	24	19	9	7	8	1	62	18	930
2017	Other	44	20	15	7	4	11	0	72	12	83
2014	Executive	15	48	12	20	6	0	0	63	25	127
2014	Scientific and Professional	16	31	23	18	7	4	1	49	26	339
2014	Administration and Foreign Services	18	32	21	15	8	6	0	53	24	2737
2014	Administrative Support	28	26	17	10	6	11	1	62	19	1012
2014	Other	37	30	12	5	5	11	0	75	12	150

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	29	48	12	9	2	0	0	77	10	124
2017	Scientific and Professional	17	32	19	14	13	5	1	51	29	362
2017	Administration and Foreign Services	21	29	18	14	12	7	0	53	28	2969
2017	Administrative Support	32	23	16	9	10	8	1	61	21	930
2017	Other	37	26	11	6	4	16	0	75	12	83
2014	Executive	36	46	8	6	3	2	0	83	9	127
2014	Scientific and Professional	18	30	20	15	10	6	1	52	26	339
2014	Administration and Foreign Services	20	28	18	14	11	8	0	52	28	2736
2014	Administrative Support	30	23	15	11	9	11	1	60	23	1012
2014	Other	43	26	13	5	6	7	0	75	12	149

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	47	11	14	2	0	0	73	16	123
2017	Scientific and Professional	15	39	16	18	9	2	1	56	28	363
2017	Administration and Foreign Services	18	34	19	16	10	3	0	54	27	2967
2017	Administrative Support	31	28	16	11	8	6	1	63	20	928
2017	Other	35	34	12	7	6	5	2	74	13	83
2014	Executive	28	48	13	7	3	0	0	76	10	127
2014	Scientific and Professional	19	38	19	14	8	2	1	58	23	339
2014	Administration and Foreign Services	16	33	19	18	10	3	0	51	29	2735
2014	Administrative Support	29	29	17	10	8	6	1	63	19	1009
2014	Other	33	35	13	5	7	8	0	73	13	150

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	47	4	6	1	0	0	89	7	124
2017	Scientific and Professional	31	45	13	7	2	1	0	77	10	363
2017	Administration and Foreign Services	28	43	16	9	4	1	0	71	13	2964
2017	Administrative Support	38	37	13	7	4	2	0	76	11	926
2017	Other	44	43	8	2	2	0	1	87	4	83
2014	Executive	38	49	9	2	2	0	0	87	4	126
2014	Scientific and Professional	31	44	14	7	3	0	0	75	10	339
2014	Administration and Foreign Services	27	43	16	9	4	1	0	71	13	2741
2014	Administrative Support	36	38	14	6	3	2	0	76	9	1011
2014	Other	46	30	12	9	2	0	1	77	11	150

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	73	25	2	1	0	0	0	98	1	124
2017	Scientific and Professional	46	44	7	2	1	1	0	90	2	361
2017	Administration and Foreign Services	39	43	10	4	2	3	0	84	6	2956
2017	Administrative Support	44	37	12	2	2	2	1	84	4	929
2017	Other	58	30	2	2	2	7	1	95	3	82
2014	Executive	66	31	2	1	0	0	0	97	1	127
2014	Scientific and Professional	42	42	8	4	1	3	0	87	4	339
2014	Administration and Foreign Services	39	43	11	3	1	3	0	84	5	2737
2014	Administrative Support	41	39	11	4	1	4	0	84	5	1012
2014	Other	49	33	10	2	1	5	1	86	4	150

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	77	17	3	2	2	0	0	94	3	124
2017	Scientific and Professional	36	40	12	6	2	2	1	79	9	362
2017	Administration and Foreign Services	42	37	9	6	4	1	1	81	10	2959
2017	Administrative Support	42	32	11	6	5	2	1	77	12	925
2017	Other	36	28	7	9	7	9	4	73	19	83
2014	Executive	65	28	4	2	0	1	0	94	2	127
2014	Scientific and Professional	36	38	13	7	2	3	1	77	9	339
2014	Administration and Foreign Services	40	39	9	6	3	2	1	82	9	2738
2014	Administrative Support	43	34	9	6	4	3	1	80	10	1012
2014	Other	54	27	7	3	4	3	2	85	8	150

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	30	3	3	0	1	0	94	3	124
2017	Scientific and Professional	27	37	17	11	4	3	1	67	15	363
2017	Administration and Foreign Services	32	34	16	9	5	3	1	69	14	2965
2017	Administrative Support	32	32	18	8	4	5	1	69	12	929
2017	Other	35	23	13	9	6	12	2	67	18	83
2014	Executive	58	30	8	2	1	2	0	90	2	127
2014	Scientific and Professional	24	32	21	14	4	5	2	59	19	339
2014	Administration and Foreign Services	25	35	19	10	5	6	1	64	16	2738
2014	Administrative Support	24	32	21	10	5	7	2	61	16	1011
2014	Other	37	27	14	7	3	9	3	73	11	150

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	25	8	6	10	7	11	71	19	124
2017	Scientific and Professional	15	21	18	15	11	15	4	45	32	363
2017	Administration and Foreign Services	18	25	18	15	14	9	3	48	33	2962
2017	Administrative Support	23	25	15	13	10	10	4	56	27	930
2017	Other	30	18	18	6	4	17	7	63	13	83
2014	Executive	36	22	13	9	2	7	11	71	13	127
2014	Scientific and Professional	13	18	18	19	12	17	4	39	38	339
2014	Administration and Foreign Services	17	24	19	15	14	9	2	46	33	2741
2014	Administrative Support	24	21	16	13	12	10	3	53	29	1008
2014	Other	36	23	12	9	7	7	6	68	18	149

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	20	9	10	4	1	0	78	14	124
2017	Scientific and Professional	56	25	7	9	2	1	1	82	11	362
2017	Administration and Foreign Services	58	21	9	5	3	2	3	82	8	2969
2017	Administrative Support	67	19	4	1	1	3	4	93	2	932
2017	Other	64	10	9	2	4	3	7	84	6	83
2014	Executive	52	33	7	7	1	0	0	85	8	127
2014	Scientific and Professional	57	22	9	7	4	1	1	80	11	339
2014	Administration and Foreign Services	58	21	8	5	3	1	3	83	9	2739
2014	Administrative Support	67	18	5	2	1	2	5	91	3	1009
2014	Other	72	17	5	2	0	1	3	92	2	150

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	25	2	2	0	1	0	95	2	124
2017	Scientific and Professional	68	19	4	2	1	4	3	93	3	362
2017	Administration and Foreign Services	64	21	6	4	2	2	1	88	6	2963
2017	Administrative Support	71	16	5	2	2	2	3	91	4	931
2017	Other	72	21	4	0	1	0	3	95	1	83
2014	Executive	79	17	2	0	0	1	2	98	0	127
2014	Scientific and Professional	67	22	3	2	1	4	1	93	3	339
2014	Administration and Foreign Services	66	21	5	3	1	2	2	91	5	2738
2014	Administrative Support	71	17	4	2	1	2	2	92	3	1008
2014	Other	68	18	5	1	2	3	4	92	3	150

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	50	5	10	2	1	0	84	11	124
2017	Scientific and Professional	23	39	17	13	6	2	1	63	19	362
2017	Administration and Foreign Services	24	33	18	13	9	2	0	59	23	2966
2017	Administrative Support	27	28	17	12	11	4	1	58	24	930
2017	Other	51	19	16	2	5	5	2	75	7	83
2014	Executive	39	43	9	5	5	0	0	82	9	127
2014	Scientific and Professional	23	38	14	14	6	4	0	64	22	339
2014	Administration and Foreign Services	21	33	18	15	10	3	0	57	25	2739
2014	Administrative Support	22	26	18	13	13	6	1	52	28	1011
2014	Other	31	29	13	9	10	5	3	65	20	150

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	41	29	11	11	5	1	2	72	17	124
2017	Scientific and Professional	24	33	14	15	9	3	2	60	26	362
2017	Administration and Foreign Services	22	29	16	16	14	2	1	53	31	2959
2017	Administrative Support	24	25	13	16	16	4	1	52	34	930
2017	Other	35	28	14	8	5	4	6	71	14	83
2014	Executive	40	39	10	8	3	0	0	79	11	127
2014	Scientific and Professional	24	27	16	16	11	4	2	54	29	339
2014	Administration and Foreign Services	19	27	15	16	18	3	2	49	35	2738
2014	Administrative Support	18	19	12	20	24	4	2	39	47	1012
2014	Other	25	19	13	6	19	3	15	54	30	150

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	46	2	6	2	1	0	90	8	124
2017	Scientific and Professional	20	44	19	9	4	4	0	67	13	362
2017	Administration and Foreign Services	21	38	21	10	6	4	0	62	16	2971
2017	Administrative Support	24	32	20	10	6	7	1	61	17	927
2017	Other	32	43	10	3	5	6	0	80	9	83

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	33	3	2	2	1	0	94	3	124
2017	Scientific and Professional	43	38	12	2	1	4	0	84	4	362
2017	Administration and Foreign Services	42	35	14	3	3	3	0	80	6	2961
2017	Administrative Support	49	30	13	2	2	2	1	81	5	930
2017	Other	53	26	7	3	0	9	3	89	3	83
2014	Executive	66	29	2	1	1	2	0	97	2	127
2014	Scientific and Professional	52	28	11	2	1	5	1	85	3	339
2014	Administration and Foreign Services	48	32	11	3	2	4	0	84	5	2734
2014	Administrative Support	58	25	9	2	1	3	1	87	4	1012
2014	Other	62	21	8	2	1	3	2	88	4	150

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	53	38	3	4	1	1	0	92	5	124
2017	Scientific and Professional	40	43	8	5	2	2	0	85	7	363
2017	Administration and Foreign Services	42	39	10	5	2	1	0	82	8	2971
2017	Administrative Support	52	32	8	4	2	2	0	85	6	932
2017	Other	63	30	2	3	2	0	0	93	5	82
2014	Executive	65	31	2	2	1	0	0	95	2	127
2014	Scientific and Professional	48	34	9	5	2	3	0	84	7	339
2014	Administration and Foreign Services	47	35	10	4	2	1	0	83	6	2740
2014	Administrative Support	56	29	9	2	2	2	0	87	4	1014
2014	Other	65	22	5	4	2	2	1	89	6	150

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	31	3	2	1	0	94	3	124
2017	Scientific and Professional	53	35	7	3	1	0	88	5	361
2017	Administration and Foreign Services	46	38	9	4	3	0	84	7	2965
2017	Administrative Support	56	31	6	5	2	0	87	7	930
2017	Other	70	21	6	2	2	0	91	3	83
2014	Executive	70	23	5	1	2	0	93	2	127
2014	Scientific and Professional	54	35	7	3	2	1	89	4	339
2014	Administration and Foreign Services	50	34	8	4	2	1	85	7	2738
2014	Administrative Support	60	28	6	3	2	0	89	5	1011
2014	Other	72	16	5	4	2	0	89	6	148

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	31	4	3	1	0	92	4	124
2017	Scientific and Professional	47	32	13	4	3	1	80	7	362
2017	Administration and Foreign Services	39	33	16	6	5	1	72	11	2963
2017	Administrative Support	47	28	13	7	4	1	75	11	929
2017	Other	65	20	8	3	3	1	86	6	83
2014	Executive	53	32	10	2	2	1	86	4	127
2014	Scientific and Professional	38	42	12	6	3	0	80	8	339
2014	Administration and Foreign Services	35	37	16	8	4	1	72	12	2738
2014	Administrative Support	41	32	14	6	5	1	75	11	1013
2014	Other	53	27	11	6	2	1	81	8	150

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	57	35	3	4	1	0	92	5	124
2017	Scientific and Professional	43	37	12	5	3	0	80	8	361
2017	Administration and Foreign Services	37	37	15	7	5	0	74	12	2959
2017	Administrative Support	44	30	13	8	5	1	74	12	930
2017	Other	67	24	5	2	2	0	91	4	83
2014	Executive	54	31	9	4	2	1	86	6	127
2014	Scientific and Professional	38	43	11	6	1	0	81	8	339
2014	Administration and Foreign Services	34	38	15	8	4	0	72	13	2738
2014	Administrative Support	40	32	14	8	5	1	73	13	1011
2014	Other	55	28	9	6	2	1	83	8	150

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	54	23	13	6	2	2	0	78	8	124
2017	Scientific and Professional	38	26	20	8	5	2	1	66	13	362
2017	Administration and Foreign Services	36	28	17	9	7	3	0	66	16	2966
2017	Administrative Support	37	23	15	11	9	4	1	63	21	932
2017	Other	44	17	11	9	4	9	7	71	15	83
2014	Executive	49	26	16	5	2	2	1	77	7	127
2014	Scientific and Professional	33	30	20	10	4	3	0	65	14	339
2014	Administration and Foreign Services	35	27	16	11	7	4	1	65	19	2739
2014	Administrative Support	33	23	18	11	10	4	1	59	22	1014
2014	Other	33	20	23	7	7	5	4	59	15	150

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Executive	40	37	23	124
2017	Scientific and Professional	41	24	35	363
2017	Administration and Foreign Services	29	38	33	2966
2017	Administrative Support	27	38	35	933
2017	Other	31	28	42	83
2014	Executive	39	29	31	127
2014	Scientific and Professional	43	21	36	339
2014	Administration and Foreign Services	28	38	35	2741
2014	Administrative Support	32	32	37	1012
2014	Other	28	35	37	150

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Executive	10	47	39	0	0	4	49
2017	Scientific and Professional	2	42	39	5	4	8	148
2017	Administration and Foreign Services	11	44	29	5	4	8	848
2017	Administrative Support	6	32	30	8	17	7	254
2017	Other	10	7	7	12	64	0	25
2014	Executive	31	37	27	0	9999	6	49
2014	Scientific and Professional	3	49	32	8	9999	9	146
2014	Administration and Foreign Services	13	37	31	8	9999	11	768
2014	Administrative Support	6	31	35	10	9999	18	318
2014	Other	0	14	19	17	9999	50	42

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	11	89	123
2017	Scientific and Professional	14	86	363
2017	Administration and Foreign Services	17	83	2970
2017	Administrative Support	13	87	931
2017	Other	6	94	83
2014	Executive	11	89	127
2014	Scientific and Professional	21	79	339
2014	Administration and Foreign Services	15	85	2737
2014	Administrative Support	12	88	1013
2014	Other	12	88	149

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	40	52
2017	Administration and Foreign Services	49	487
2017	Administrative Support	62	117
2014	Executive	35	14
2014	Scientific and Professional	36	70
2014	Administration and Foreign Services	44	414
2014	Administrative Support	59	124
2014	Other	89	18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Executive	77	13
2017	Scientific and Professional	75	52
2017	Administration and Foreign Services	65	487
2017	Administrative Support	49	117
2014	Executive	64	14
2014	Scientific and Professional	74	70
2014	Administration and Foreign Services	63	414
2014	Administrative Support	60	124
2014	Other	33	18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	8	487
2014	Scientific and Professional	8	70
2014	Administration and Foreign Services	6	414
2014	Other	0	18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Executive	13
2017	Scientific and Professional	52
2017	Administration and Foreign Services	487
2017	Administrative Support	117
2014	Executive	14
2014	Scientific and Professional	70
2014	Administration and Foreign Services	414
2014	Administrative Support	124
2014	Other	18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administration and Foreign Services	4	487
2014	Executive	0	14
2014	Administration and Foreign Services	4	414

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administration and Foreign Services	6	487
2017	Administrative Support	5	117
2014	Executive	0	14
2014	Scientific and Professional	0	70
2014	Administration and Foreign Services	6	414
2014	Administrative Support	6	124

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	4	487
2017	Administrative Support	7	117
2014	Scientific and Professional	0	70
2014	Administration and Foreign Services	4	414

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Executive	54	13
2017	Scientific and Professional	38	53
2017	Administration and Foreign Services	36	488
2017	Administrative Support	27	117
2014	Executive	58	14
2014	Scientific and Professional	47	70
2014	Administration and Foreign Services	34	413
2014	Administrative Support	31	124
2014	Other	44	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Executive	54	13
2017	Scientific and Professional	38	53
2017	Administration and Foreign Services	38	488
2017	Administrative Support	32	117
2014	Executive	49	14
2014	Scientific and Professional	42	70
2014	Administration and Foreign Services	40	413
2014	Administrative Support	36	124
2014	Other	44	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Executive	54	13
2017	Scientific and Professional	47	53
2017	Administration and Foreign Services	45	488
2017	Administrative Support	39	117
2014	Scientific and Professional	41	70
2014	Administration and Foreign Services	47	413
2014	Administrative Support	44	124
2014	Other	28	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Executive	39	13
2017	Scientific and Professional	36	53
2017	Administration and Foreign Services	41	488
2017	Administrative Support	50	117
2014	Executive	43	14
2014	Scientific and Professional	43	70
2014	Administration and Foreign Services	42	413
2014	Administrative Support	44	124
2014	Other	33	18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	28	53
2017	Administration and Foreign Services	26	488
2017	Administrative Support	20	117
2014	Scientific and Professional	31	70
2014	Administration and Foreign Services	28	413
2014	Administrative Support	18	124

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Executive	54	13
2017	Scientific and Professional	56	53
2017	Administration and Foreign Services	56	488
2017	Administrative Support	51	117
2014	Executive	36	14
2014	Scientific and Professional	57	70
2014	Administration and Foreign Services	51	413
2014	Administrative Support	52	124
2014	Other	56	18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Executive	39	13
2017	Scientific and Professional	30	53
2017	Administration and Foreign Services	30	488
2017	Administrative Support	29	117
2014	Scientific and Professional	40	70
2014	Administration and Foreign Services	38	413
2014	Administrative Support	34	124

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administrative Support	0	117
2014	Executive	0	14
2014	Administration and Foreign Services	1	413
2014	Other	0	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administration and Foreign Services	7	488
2017	Administrative Support	9	117
2014	Executive	0	14
2014	Scientific and Professional	9	70
2014	Administration and Foreign Services	7	413
2014	Administrative Support	8	124
2014	Other	28	18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	8	488
2017	Administrative Support	12	117
2014	Scientific and Professional	17	70
2014	Administration and Foreign Services	12	413
2014	Administrative Support	10	124
2014	Other	0	18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Executive	46	13
2017	Scientific and Professional	47	53
2017	Administration and Foreign Services	45	488
2017	Administrative Support	51	117
2014	Executive	36	14
2014	Scientific and Professional	47	70
2014	Administration and Foreign Services	46	413
2014	Administrative Support	52	124
2014	Other	50	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	53
2017	Administration and Foreign Services	23	488
2017	Administrative Support	18	117
2014	Executive	36	14
2014	Scientific and Professional	31	70
2014	Administration and Foreign Services	24	413
2014	Administrative Support	19	124
2014	Other	33	18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Scientific and Professional	15	53
2017	Administration and Foreign Services	14	488
2017	Administrative Support	11	117
2014	Scientific and Professional	9	70
2014	Administration and Foreign Services	12	413
2014	Administrative Support	12	124

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Executive	54	13
2017	Scientific and Professional	57	53
2017	Administration and Foreign Services	50	488
2017	Administrative Support	46	117
2014	Executive	64	14
2014	Scientific and Professional	66	70
2014	Administration and Foreign Services	51	413
2014	Administrative Support	48	124
2014	Other	39	18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	34	53
2017	Administration and Foreign Services	27	488
2017	Administrative Support	21	117
2014	Scientific and Professional	49	70
2014	Administration and Foreign Services	28	413
2014	Administrative Support	22	124
2014	Other	28	18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	9	53
2017	Administration and Foreign Services	6	488
2017	Administrative Support	5	117
2014	Scientific and Professional	21	70
2014	Administration and Foreign Services	10	413
2014	Administrative Support	5	124

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Scientific and Professional	13	53
2017	Administration and Foreign Services	16	488
2017	Administrative Support	21	117
2014	Scientific and Professional	19	70
2014	Administration and Foreign Services	23	413
2014	Administrative Support	23	124
2014	Other	0	18

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	17	53
2017	Administration and Foreign Services	10	488
2017	Administrative Support	5	117
2014	Scientific and Professional	24	70
2014	Administration and Foreign Services	12	413
2014	Administrative Support	6	124

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administration and Foreign Services	5	488
2017	Administrative Support	8	117
2014	Executive	0	14
2014	Administration and Foreign Services	7	413
2014	Administrative Support	10	124
2014	Other	0	18

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	23	53
2017	Administration and Foreign Services	13	488
2017	Administrative Support	8	117
2014	Scientific and Professional	26	70
2014	Administration and Foreign Services	13	413
2014	Administrative Support	13	124

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	9	488
2014	Executive	0	14
2014	Scientific and Professional	14	70
2014	Administration and Foreign Services	10	413
2014	Administrative Support	11	124
2014	Other	0	18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	25	53
2017	Administration and Foreign Services	30	488
2017	Administrative Support	30	117
2014	Executive	36	14
2014	Scientific and Professional	16	70
2014	Administration and Foreign Services	24	413
2014	Administrative Support	26	124
2014	Other	33	18

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Scientific and Professional	17	52
2017	Administration and Foreign Services	11	465
2017	Administrative Support	24	108
2014	Executive	0	14
2014	Administration and Foreign Services	12	384
2014	Administrative Support	14	111

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	19	52
2017	Administration and Foreign Services	19	465
2017	Administrative Support	20	108
2014	Scientific and Professional	16	67
2014	Administration and Foreign Services	18	384
2014	Administrative Support	23	111
2014	Other	44	18

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Administration and Foreign Services	11	465
2017	Administrative Support	11	108
2014	Scientific and Professional	9	67
2014	Administration and Foreign Services	12	384
2014	Administrative Support	13	111

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Scientific and Professional	10	52
2017	Administration and Foreign Services	8	465
2017	Administrative Support	10	108
2014	Administration and Foreign Services	7	384
2014	Administrative Support	6	111

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	12	52
2017	Administration and Foreign Services	10	465
2017	Administrative Support	15	108
2014	Scientific and Professional	9	67
2014	Administration and Foreign Services	13	384
2014	Administrative Support	9	111

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	15	52
2017	Administration and Foreign Services	15	465
2017	Administrative Support	17	108
2014	Executive	0	14
2014	Scientific and Professional	9	67
2014	Administration and Foreign Services	10	384
2014	Administrative Support	14	111

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	23	52
2017	Administration and Foreign Services	18	465
2017	Administrative Support	6	108
2014	Executive	0	14
2014	Scientific and Professional	30	67
2014	Administration and Foreign Services	19	384
2014	Administrative Support	5	111
2014	Other	0	18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	9	465
2017	Administrative Support	10	108
2014	Executive	0	14
2014	Scientific and Professional	8	67
2014	Administration and Foreign Services	8	384
2014	Administrative Support	11	111
2014	Other	28	18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	11	52
2017	Administration and Foreign Services	12	465
2014	Scientific and Professional	9	67
2014	Administration and Foreign Services	11	384
2014	Administrative Support	14	111

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	25	52
2017	Administration and Foreign Services	24	465
2017	Administrative Support	16	108
2014	Scientific and Professional	24	67
2014	Administration and Foreign Services	25	384
2014	Administrative Support	22	111
2014	Other	39	18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	8	465
2017	Administrative Support	10	108
2014	Executive	0	14
2014	Scientific and Professional	12	67
2014	Administration and Foreign Services	10	384
2014	Administrative Support	10	111

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Executive	46	13
2017	Scientific and Professional	39	52
2017	Administration and Foreign Services	44	465
2017	Administrative Support	33	108
2014	Executive	43	14
2014	Scientific and Professional	42	67
2014	Administration and Foreign Services	46	384
2014	Administrative Support	50	111
2014	Other	33	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Executive	13
2017	Scientific and Professional	52
2014	Executive	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Executive	46	13
2017	Scientific and Professional	52	52
2017	Administration and Foreign Services	47	465
2017	Administrative Support	52	108
2014	Scientific and Professional	59	67
2014	Administration and Foreign Services	47	384
2014	Administrative Support	47	111
2014	Other	50	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Executive	0	13
2017	Scientific and Professional	0	52

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	465
2017	Administrative Support	9	108
2014	Executive	42	14
2014	Scientific and Professional	10	67
2014	Administration and Foreign Services	13	384
2014	Administrative Support	6	111
2014	Other	0	18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	100	0	13
2017	Scientific and Professional	87	13	53
2017	Administration and Foreign Services	93	7	487
2017	Administrative Support	88	12	117

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	24	11	4	2	19	5	76	9	124
2017	Scientific and Professional	12	14	21	5	5	35	9	46	17	363
2017	Administration and Foreign Services	16	19	20	6	6	25	9	52	17	2963
2017	Administrative Support	26	16	16	5	3	26	10	64	12	930
2017	Other	25	7	12	4	2	33	18	66	10	83
2014	Executive	31	37	6	3	2	16	5	85	7	127
2014	Scientific and Professional	9	11	19	7	6	38	12	39	24	339
2014	Administration and Foreign Services	17	16	19	6	5	28	8	51	19	2740
2014	Administrative Support	24	16	15	4	4	26	12	64	13	1014
2014	Other	27	21	9	4	4	21	13	74	12	150

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	37	8	2	2	6	1	87	4	124
2017	Scientific and Professional	23	27	20	5	4	19	2	63	12	363
2017	Administration and Foreign Services	29	29	20	5	4	11	2	66	11	2962
2017	Administrative Support	39	25	14	4	2	14	2	76	7	930
2017	Other	39	23	10	0	0	19	8	86	0	83
2014	Executive	46	37	6	1	2	7	0	89	4	127
2014	Scientific and Professional	20	26	20	5	4	22	3	61	13	339
2014	Administration and Foreign Services	27	28	19	6	4	15	1	66	12	2741
2014	Administrative Support	39	24	15	4	2	14	2	75	7	1011
2014	Other	44	20	9	7	4	13	3	76	13	150

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	22	2	1	0	2	59	92	2	124
2017	Scientific and Professional	27	51	10	6	4	2	1	79	10	361
2017	Administration and Foreign Services	27	50	9	8	2	1	3	81	10	2967
2017	Administrative Support	20	37	15	11	8	5	4	63	20	933
2017	Other	23	16	12	5	4	8	32	65	16	83
2014	Executive	23	13	5	1	0	1	58	87	2	127
2014	Scientific and Professional	23	59	6	6	1	1	3	86	8	339
2014	Administration and Foreign Services	29	51	9	5	2	1	3	83	7	2741
2014	Administrative Support	18	43	13	9	6	3	7	68	17	1012
2014	Other	18	17	9	4	6	19	28	65	19	150

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	24	11	2	2	20	27	71	8	124
2017	Scientific and Professional	6	19	25	5	4	35	6	42	16	363
2017	Administration and Foreign Services	11	23	21	9	6	23	7	48	22	2957
2017	Administrative Support	17	21	17	8	7	23	7	54	21	928
2017	Other	16	7	13	2	2	21	39	58	9	82
2014	Executive	20	17	8	2	1	15	37	77	7	127
2014	Scientific and Professional	6	14	21	9	4	35	11	37	23	339
2014	Administration and Foreign Services	11	23	22	8	6	23	8	49	20	2741
2014	Administrative Support	13	22	19	6	5	22	12	53	18	1010
2014	Other	11	11	9	3	3	25	37	60	18	149

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	14	3	0	1	3	60	89	2	124
2017	Scientific and Professional	44	31	11	1	1	11	2	86	2	363
2017	Administration and Foreign Services	44	31	10	3	2	8	2	84	5	2967
2017	Administrative Support	41	26	11	2	1	14	4	82	4	930
2017	Other	34	6	9	0	1	17	33	81	1	83
2014	Executive	24	10	3	1	0	2	59	90	2	127
2014	Scientific and Professional	36	31	11	2	3	13	4	80	7	339
2014	Administration and Foreign Services	43	31	10	3	1	9	3	84	5	2737
2014	Administrative Support	38	27	11	2	1	13	7	81	4	1013
2014	Other	24	15	5	2	2	23	28	81	8	150

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	25	12	3	0	0	5	55	92	0	124
2017	Scientific and Professional	34	30	15	3	1	16	1	77	5	362
2017	Administration and Foreign Services	35	34	13	4	2	10	3	78	7	2958
2017	Administrative Support	35	25	12	4	2	18	4	77	8	928
2017	Other	34	5	11	0	0	18	32	78	0	82
2014	Executive	29	11	2	1	0	2	54	93	1	127
2014	Scientific and Professional	28	29	13	4	2	20	4	75	8	339
2014	Administration and Foreign Services	34	32	13	4	2	12	3	78	7	2735
2014	Administrative Support	30	25	14	3	2	18	8	74	7	1011
2014	Other	21	15	3	3	1	29	28	84	8	150

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	5	95	124
2017	Scientific and Professional	8	92	361
2017	Administration and Foreign Services	8	92	2971
2017	Administrative Support	6	94	932
2014	Scientific and Professional	7	93	339
2014	Administration and Foreign Services	8	92	2730
2014	Administrative Support	7	93	1010
2014	Other	5	95	149

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	41	29
2017	Administration and Foreign Services	34	231
2017	Administrative Support	35	57
2014	Scientific and Professional	19	25
2014	Administration and Foreign Services	37	204
2014	Administrative Support	34	68

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	90	29
2017	Administration and Foreign Services	80	231
2017	Administrative Support	84	57
2014	Scientific and Professional	84	25
2014	Administration and Foreign Services	77	204
2014	Administrative Support	81	68

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	5	231
2017	Administrative Support	0	57
2014	Administration and Foreign Services	5	204

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Scientific and Professional	29
2017	Administration and Foreign Services	231
2017	Administrative Support	57
2014	Scientific and Professional	25
2014	Administration and Foreign Services	204

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	7	231
2014	Administration and Foreign Services	3	204
2014	Administrative Support	7	68

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	29
2017	Administration and Foreign Services	3	231
2014	Scientific and Professional	0	25
2014	Administration and Foreign Services	5	204

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	231
2017	Administrative Support	11	57
2014	Administration and Foreign Services	8	204

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	28	28
2017	Administration and Foreign Services	25	230
2017	Administrative Support	26	58
2014	Scientific and Professional	36	25
2014	Administration and Foreign Services	21	205
2014	Administrative Support	21	68

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	25	28
2017	Administration and Foreign Services	21	230
2017	Administrative Support	19	58
2014	Scientific and Professional	31	25
2014	Administration and Foreign Services	18	205
2014	Administrative Support	15	68

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	230
2017	Administrative Support	21	58
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	16	205
2014	Administrative Support	18	68

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	7	230
2017	Administrative Support	9	58
2014	Administration and Foreign Services	5	205

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	43	28
2017	Administration and Foreign Services	28	230
2017	Administrative Support	21	58
2014	Administration and Foreign Services	24	205
2014	Administrative Support	24	68

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	39	28
2017	Administration and Foreign Services	24	230
2017	Administrative Support	14	58
2014	Administration and Foreign Services	19	205
2014	Administrative Support	12	68

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28
2017	Administration and Foreign Services	2	230
2014	Scientific and Professional	0	25
2014	Administration and Foreign Services	5	205

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	230
2017	Administrative Support	10	58
2014	Administration and Foreign Services	8	205

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	22	28
2017	Administration and Foreign Services	23	230
2017	Administrative Support	19	58
2014	Scientific and Professional	32	25
2014	Administration and Foreign Services	16	205
2014	Administrative Support	24	68

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Scientific and Professional	28
2017	Administration and Foreign Services	230
2017	Administrative Support	58

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	18	28
2017	Administration and Foreign Services	13	230
2017	Administrative Support	16	58
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	16	205
2014	Administrative Support	15	68

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Scientific and Professional	28
2017	Administration and Foreign Services	230
2017	Administrative Support	58
2014	Scientific and Professional	25
2014	Administration and Foreign Services	205
2014	Administrative Support	68

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	16	230
2017	Administrative Support	26	58
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	26	205
2014	Administrative Support	37	68

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	24	29
2017	Administration and Foreign Services	27	231
2017	Administrative Support	27	56
2014	Scientific and Professional	32	25
2014	Administration and Foreign Services	26	205
2014	Administrative Support	26	68

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	231
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	16	205
2014	Administrative Support	10	68

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	4	231
2014	Administration and Foreign Services	5	205
2014	Administrative Support	7	68

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	13	231
2017	Administrative Support	20	56
2014	Administration and Foreign Services	16	205
2014	Administrative Support	22	68

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	7	231
2017	Administrative Support	0	56
2014	Administration and Foreign Services	6	205

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	4	231
2017	Administrative Support	13	56
2014	Scientific and Professional	0	25
2014	Administration and Foreign Services	8	205
2014	Administrative Support	13	68

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	5	231
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	11	205

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	4	231
2014	Administration and Foreign Services	7	205

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	52	29
2017	Administration and Foreign Services	59	231
2017	Administrative Support	50	56
2014	Scientific and Professional	40	25
2014	Administration and Foreign Services	45	205
2014	Administrative Support	50	68

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28
2017	Administration and Foreign Services	4	222
2014	Scientific and Professional	0	25
2014	Administration and Foreign Services	10	189

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	28
2017	Administration and Foreign Services	12	222
2014	Scientific and Professional	0	25
2014	Administration and Foreign Services	13	189

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	2	222
2014	Administration and Foreign Services	3	189

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28
2017	Administration and Foreign Services	2	222
2017	Administrative Support	0	50
2014	Administration and Foreign Services	5	189

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	6	222
2014	Administration and Foreign Services	4	189

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	28
2017	Administration and Foreign Services	14	222
2014	Scientific and Professional	20	25
2014	Administration and Foreign Services	12	189

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	12	222
2014	Administration and Foreign Services	6	189
2014	Administrative Support	10	59

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	222
2017	Administrative Support	14	50
2014	Administration and Foreign Services	8	189
2014	Administrative Support	10	59

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	32	28
2017	Administration and Foreign Services	25	222
2017	Administrative Support	10	50
2014	Scientific and Professional	40	25
2014	Administration and Foreign Services	19	189
2014	Administrative Support	14	59

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	222
2017	Administrative Support	12	50
2014	Administration and Foreign Services	9	189

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	43	28
2017	Administration and Foreign Services	50	222
2017	Administrative Support	36	50
2014	Scientific and Professional	41	25
2014	Administration and Foreign Services	47	189
2014	Administrative Support	46	59

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28
2017	Administrative Support	0	50

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	64	28
2017	Administration and Foreign Services	61	222
2017	Administrative Support	50	50
2014	Scientific and Professional	77	25
2014	Administration and Foreign Services	54	189
2014	Administrative Support	58	59

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	222
2017	Administrative Support	12	50
2014	Administration and Foreign Services	13	189
2014	Administrative Support	8	59

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	90	10	29
2017	Administration and Foreign Services	93	7	230
2017	Administrative Support	91	9	57

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	31	27	8	2	2	26	5	84	5	124
2017	Scientific and Professional	11	11	20	3	3	44	8	46	12	362
2017	Administration and Foreign Services	17	18	20	3	3	31	8	58	9	2963
2017	Administrative Support	27	16	16	2	3	28	9	68	8	930
2017	Other	27	15	8	3	0	38	10	80	6	83
2014	Executive	37	23	7	0	1	24	7	88	2	127
2014	Scientific and Professional	11	8	20	1	1	50	9	45	7	339
2014	Administration and Foreign Services	19	15	19	3	2	34	8	58	9	2734
2014	Administrative Support	24	15	16	3	2	30	11	65	9	1011
2014	Other	34	15	7	1	3	26	14	81	7	150

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	37	5	1	1	3	2	93	2	124
2017	Scientific and Professional	27	29	16	3	2	20	2	72	7	361
2017	Administration and Foreign Services	32	30	18	3	3	13	2	73	6	2957
2017	Administrative Support	41	26	13	2	3	12	2	79	6	930
2017	Other	42	24	11	0	0	17	5	86	0	83
2014	Executive	56	27	6	1	1	8	1	91	2	127
2014	Scientific and Professional	26	28	18	1	2	24	1	72	4	339
2014	Administration and Foreign Services	31	28	17	3	2	17	2	72	6	2739
2014	Administrative Support	41	22	14	3	1	16	3	77	6	1007
2014	Other	48	23	9	1	1	15	3	86	3	150

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	15	33	20	16	13	0	2	50	30	123
2017	Scientific and Professional	18	21	21	17	22	0	1	39	40	363
2017	Administration and Foreign Services	11	19	22	18	28	0	1	31	47	2969
2017	Administrative Support	18	18	19	18	25	1	2	36	45	929
2017	Other	28	24	14	14	16	2	2	54	31	83

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	16	36	26	16	0	0	22	42	124
2017	Scientific and Professional	14	29	31	15	10	1	0	44	25	362
2017	Administration and Foreign Services	15	26	29	18	11	0	1	41	29	2969
2017	Administrative Support	33	31	22	9	5	0	1	64	14	933
2017	Other	36	27	26	8	1	0	2	64	9	83

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	21	32	30	10	0	0	28	39	124
2017	Scientific and Professional	14	31	26	18	10	0	1	46	28	363
2017	Administration and Foreign Services	20	31	24	14	8	1	2	52	23	2961
2017	Administrative Support	40	26	16	6	5	1	5	71	12	924
2017	Other	52	29	14	2	1	0	3	83	3	83

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	11	24	28	26	11	0	1	35	37	124
2017	Scientific and Professional	19	26	27	15	11	1	1	46	26	362
2017	Administration and Foreign Services	19	26	23	16	12	1	2	46	30	2964
2017	Administrative Support	33	23	18	11	8	3	4	61	20	928
2017	Other	46	22	22	3	5	1	2	70	8	83

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	12	26	32	18	12	0	0	38	30	124
2017	Scientific and Professional	35	30	18	8	5	1	4	68	13	363
2017	Administration and Foreign Services	44	25	14	6	3	1	7	75	9	2964
2017	Administrative Support	59	17	7	3	1	2	13	88	4	928
2017	Other	69	16	7	3	0	1	5	89	3	83

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	29	32	22	9	0	38	30	124
2017	Scientific and Professional	24	29	26	10	10	1	54	20	362
2017	Administration and Foreign Services	27	30	22	11	8	1	58	19	2956
2017	Administrative Support	39	26	17	8	7	2	67	16	927
2017	Other	41	31	15	5	6	2	74	11	83

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	47	15	8	4	0	1	73	12	124
2017	Scientific and Professional	20	36	26	11	5	1	1	58	17	363
2017	Administration and Foreign Services	28	34	20	11	5	1	2	64	16	2956
2017	Administrative Support	39	27	16	7	6	1	4	70	14	924
2017	Other	55	22	14	2	5	0	1	78	7	83

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	14	33	36	13	4	0	0	47	17	124
2017	Scientific and Professional	13	37	26	16	7	1	1	51	23	363
2017	Administration and Foreign Services	20	31	25	15	7	0	1	52	23	2956
2017	Administrative Support	38	27	18	7	5	1	4	68	13	923
2017	Other	52	19	15	11	1	2	1	73	12	82

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	27	37	23	9	2	0	1	65	11	124
2017	Scientific and Professional	22	33	21	13	10	0	1	55	23	362
2017	Administration and Foreign Services	29	30	21	11	6	1	2	60	18	2959
2017	Administrative Support	41	27	14	6	6	1	4	72	13	923
2017	Other	42	27	18	5	5	0	2	71	11	83

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	28	27	15	10	1	47	26	124
2017	Scientific and Professional	29	35	19	10	6	1	65	16	361
2017	Administration and Foreign Services	24	32	23	12	7	2	57	20	2950
2017	Administrative Support	40	30	14	7	5	3	73	12	921
2017	Other	44	34	12	4	6	0	78	10	83

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	69	19	10	3	0	0	87	3	124
2017	Scientific and Professional	47	28	15	6	3	1	76	9	362
2017	Administration and Foreign Services	51	25	13	5	4	2	78	9	2962
2017	Administrative Support	59	21	12	3	2	4	83	5	930
2017	Other	74	20	3	1	3	0	93	4	83

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	88	3	5	2	2	0	1	92	3	124
2017	Scientific and Professional	73	13	4	3	2	1	3	90	5	363
2017	Administration and Foreign Services	72	13	5	4	3	1	3	88	7	2968
2017	Administrative Support	73	9	5	3	3	2	5	88	7	927
2017	Other	86	6	3	2	0	0	2	95	2	83

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	60	34	3	2	0	0	1	94	2	124
2017	Scientific and Professional	57	28	6	3	4	0	2	86	7	363
2017	Administration and Foreign Services	57	26	9	3	2	0	2	85	5	2964
2017	Administrative Support	67	19	6	3	2	1	4	89	5	930
2017	Other	80	8	4	6	0	1	2	90	6	83

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	23	6	2	2	0	1	91	3	124
2017	Scientific and Professional	60	19	9	5	5	0	2	81	10	361
2017	Administration and Foreign Services	59	20	9	5	4	0	2	81	10	2963
2017	Administrative Support	69	13	6	4	4	0	4	86	8	926
2017	Other	76	14	3	5	0	1	2	92	5	83

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	44	35	15	5	0	0	2	80	5	123
2017	Scientific and Professional	57	12	3	1	1	0	25	93	3	363
2017	Administration and Foreign Services	56	13	5	2	1	0	23	89	4	2965
2017	Administrative Support	63	6	1	1	1	1	27	96	2	927
2017	Other	74	3	2	0	2	0	20	96	2	83

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	24	5	2	0	0	1	92	2	123
2017	Scientific and Professional	71	16	5	1	0	0	6	93	1	362
2017	Administration and Foreign Services	68	16	6	2	1	0	7	91	3	2953
2017	Administrative Support	73	9	3	2	1	1	11	93	3	924
2017	Other	79	11	0	3	0	1	7	97	3	82

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	90	4	3	1	0	0	2	96	1	124
2017	Scientific and Professional	73	14	3	3	2	0	5	91	6	363
2017	Administration and Foreign Services	61	15	7	6	8	0	4	79	14	2968
2017	Administrative Support	35	16	16	14	14	1	5	53	29	931
2017	Other	51	19	12	7	6	0	3	73	14	83

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	24	14	3	1	1	82	4	123
2017	Scientific and Professional	55	26	12	3	1	3	84	5	363
2017	Administration and Foreign Services	49	28	13	5	2	3	79	7	2961
2017	Administrative Support	53	24	12	4	3	4	80	7	929
2017	Other	69	14	9	2	6	0	83	8	83

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	2	24	54	16	4	1	0	25	20	124
2017	Scientific and Professional	8	32	42	12	5	0	0	40	18	363
2017	Administration and Foreign Services	10	28	40	15	6	0	0	39	21	2968
2017	Administrative Support	22	33	30	8	5	1	1	57	13	934
2017	Other	20	46	22	9	1	1	0	67	10	83

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	9	25	47	19	1	0	0	19	34	124
2017	Scientific and Professional	6	23	40	22	8	0	1	31	29	362
2017	Administration and Foreign Services	8	20	42	21	9	0	0	30	28	2965
2017	Administrative Support	6	12	36	28	16	0	1	45	19	927
2017	Other	5	9	29	32	21	4	1	55	14	83

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	22	59	7	6	2	2	0	83	9	123
2017	Scientific and Professional	14	45	15	14	5	6	1	63	21	362
2017	Administration and Foreign Services	17	36	20	13	8	5	0	57	22	2971
2017	Administrative Support	19	31	20	11	8	10	1	57	21	930
2017	Other	19	27	21	11	5	16	2	55	20	83

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	20	52	13	11	4	1	0	73	15	124
2017	Scientific and Professional	19	43	14	14	7	2	0	64	22	363
2017	Administration and Foreign Services	17	38	19	14	9	3	0	56	24	2967
2017	Administrative Support	24	34	17	12	8	3	1	61	21	933
2017	Other	30	40	9	9	7	4	2	73	18	83

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	9	91	123
2017	Scientific and Professional	14	86	363
2017	Administration and Foreign Services	17	83	2970
2017	Administrative Support	18	82	930
2017	Other	15	85	83
2014	Executive	6	94	127
2014	Scientific and Professional	18	82	339
2014	Administration and Foreign Services	15	85	2734
2014	Administrative Support	14	86	1009
2014	Other	15	85	150

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	100	0	11
2017	Scientific and Professional	83	17	51
2017	Administration and Foreign Services	77	23	519
2017	Administrative Support	81	19	165
2017	Other	55	45	11
2014	Scientific and Professional	81	19	59
2014	Administration and Foreign Services	79	21	401
2014	Administrative Support	70	30	137
2014	Other	74	26	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	36	0	0	0	0	0	100	0	11
2017	Scientific and Professional	41	31	0	16	9	0	2	74	26	42
2017	Administration and Foreign Services	47	36	5	8	3	0	1	84	11	403
2017	Administrative Support	46	30	7	11	4	0	1	77	16	134
2014	Scientific and Professional	58	27	8	2	2	0	2	87	4	48
2014	Administration and Foreign Services	53	34	4	5	3	0	1	88	8	319
2014	Administrative Support	56	31	5	3	3	1	0	88	6	96
2014	Other	53	41	6	0	0	0	0	94	0	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	28	22	11	4	2	1	33	67	124
2017	Scientific and Professional	19	23	23	10	21	5	0	20	80	362
2017	Administration and Foreign Services	17	22	24	15	19	2	1	18	82	2972
2017	Administrative Support	22	21	20	17	17	2	1	22	78	933
2017	Other	32	20	21	13	11	4	0	33	67	83

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	12	81
2017	Scientific and Professional	30	274
2017	Administration and Foreign Services	24	2362
2017	Administrative Support	33	693
2017	Other	34	53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	22	81
2017	Scientific and Professional	39	274
2017	Administration and Foreign Services	41	2362
2017	Administrative Support	31	693
2017	Other	51	53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	18	81
2017	Scientific and Professional	27	274
2017	Administration and Foreign Services	24	2362
2017	Administrative Support	27	693
2017	Other	42	53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Executive	50	81
2017	Scientific and Professional	48	274
2017	Administration and Foreign Services	60	2362
2017	Administrative Support	41	693
2017	Other	21	53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Executive	0	81
2017	Scientific and Professional	9	274
2017	Administration and Foreign Services	7	2362
2017	Administrative Support	7	693
2017	Other	3	53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Executive	51	81
2017	Scientific and Professional	41	274
2017	Administration and Foreign Services	39	2362
2017	Administrative Support	39	693
2017	Other	39	53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Executive	6	56	19	7	4	8	79
2017	Scientific and Professional	3	42	25	12	4	15	270
2017	Administration and Foreign Services	4	43	19	13	6	16	2323
2017	Administrative Support	6	53	17	8	4	12	675
2017	Other	7	59	13	8	1	12	54

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	8	22	20	8	29	1	12	35	43	81
2017	Scientific and Professional	5	18	13	23	31	3	7	26	60	274
2017	Administration and Foreign Services	8	19	16	19	27	2	8	30	52	2374
2017	Administrative Support	14	23	14	18	23	3	6	40	45	700
2017	Other	17	22	23	23	2	3	9	45	29	56

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	4	11	25	46	3	10	7	80	81
2017	Scientific and Professional	1	6	10	15	59	2	6	8	81	274
2017	Administration and Foreign Services	2	7	11	16	56	2	6	10	78	2374
2017	Administrative Support	4	13	8	17	48	3	6	19	72	699
2017	Other	16	2	17	21	28	7	9	21	58	56

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me