2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	47	4	9	3	0	0	84	12	4441
2017	Part-time	50	41	3	5	1	0	0	91	6	179
2014	Full-time	39	45	4	9	3	0	0	85	12	4544
2014	Part-time	49	39	3	7	2	0	0	88	9	266
2011	Full-time	42	45	4	7	2	0	0	87	9	3410
2011	Part-time	50	36	3	8	3	0	1	87	11	154
2008	Full-time	37	47	5	8	3	0	0	84	11	2900
2008	Part-time	32	54	2	9	1	1	0	87	10	118

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	71	21	3	3	1	0	0	93	4	4433
2017	Part-time	80	16	2	1	0	1	0	96	1	180
2014	Full-time	73	20	3	2	1	0	0	94	3	4541
2014	Part-time	73	21	3	3	1	0	0	94	4	266
2011	Full-time	75	18	3	2	1	0	1	94	3	3407
2011	Part-time	78	18	1	3	0	0	1	96	3	153
2008	Full-time	73	19	3	3	1	0	1	93	4	2895
2008	Part-time	78	19	1	1	1	1	0	98	1	118

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	18	5	7	3	1	85	10	4438
2017	Part-time	76	15	2	3	4	0	91	7	180
2014	Full-time	66	19	4	6	4	1	85	10	4542
2014	Part-time	67	21	4	6	2	1	88	8	266
2011	Full-time	68	16	5	7	3	1	85	10	3407
2011	Part-time	61	18	7	9	3	1	81	12	154
2008	Full-time	66	18	5	7	3	1	84	11	2897
2008	Part-time	60	22	5	6	6	0	82	13	118

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	36	8	10	5	78	15	4434
2017	Part-time	53	30	3	10	4	83	14	180
2014	Full-time	46	35	6	9	4	81	13	4543
2014	Part-time	53	33	5	7	2	86	9	266
2011	Full-time	45	35	8	8	4	80	12	3405
2011	Part-time	45	33	11	8	3	78	11	154

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	39	11	14	7	0	69	21	4442
2017	Part-time	39	36	12	8	4	1	76	12	179
2014	Full-time	30	39	11	15	6	0	68	21	4541
2014	Part-time	38	38	9	11	2	2	78	13	266
2011	Full-time	31	40	11	12	5	1	72	17	3408
2011	Part-time	38	35	9	9	6	3	75	15	153
2008	Full-time	24	42	13	13	7	1	67	20	2904
2008	Part-time	26	44	15	11	3	2	71	14	118

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	38	12	7	3	0	78	10	4432
2017	Part-time	34	42	13	7	3	1	77	10	179
2014	Full-time	38	38	12	7	4	0	77	11	4542
2014	Part-time	33	41	13	6	6	0	75	12	266
2011	Full-time	42	35	11	7	5	0	78	12	3405
2011	Part-time	35	31	17	9	6	1	67	15	154
2008	Full-time	36	39	12	8	5	0	74	13	2902
2008	Part-time	20	43	18	10	7	2	65	17	118

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	37	8	7	4	0	82	10	4431
2017	Part-time	37	41	12	8	2	0	78	10	180
2014	Full-time	42	38	9	7	4	0	80	11	4542
2014	Part-time	40	35	10	9	5	0	76	15	266
2011	Full-time	43	39	8	6	4	0	82	10	3409
2011	Part-time	30	37	15	11	6	1	68	17	154
2008	Full-time	39	41	9	7	5	0	80	12	2902
2008	Part-time	30	44	10	10	4	1	75	15	118

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	37	8	7	2	0	83	9	4421
2017	Part-time	47	41	5	5	2	0	89	7	179
2014	Full-time	45	37	9	7	3	0	82	9	4538
2014	Part-time	53	35	7	4	1	1	88	5	266

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	32	11	8	6	0	0	75	14	4431
2017	Part-time	53	26	12	5	2	1	1	81	7	179
2014	Full-time	38	34	13	9	5	1	1	73	14	4539
2014	Part-time	52	32	7	5	2	1	2	86	6	266
2011	Full-time	39	36	11	8	4	1	1	76	13	3407
2011	Part-time	39	33	12	7	7	1	1	74	14	154

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	24	10	10	8	2	7	69	20	4426
2017	Part-time	38	20	15	8	5	1	12	68	15	180
2014	Full-time	39	24	10	8	7	2	9	71	18	4542
2014	Part-time	39	19	10	5	4	3	19	74	13	266
2011	Full-time	32	23	10	11	12	2	9	62	27	3406
2011	Part-time	28	20	15	9	10	2	16	58	23	154
2008	Full-time	30	23	11	12	12	2	9	60	28	2901
2008	Part-time	28	26	10	13	5	2	15	65	22	118

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	44	9	6	4	0	80	10	4435
2017	Part-time	36	45	9	7	3	0	81	10	180
2014	Full-time	33	43	11	8	5	0	76	12	4541
2014	Part-time	38	37	11	8	6	0	75	14	266
2011	Full-time	38	38	10	8	6	0	76	13	3405
2011	Part-time	31	38	10	14	7	1	69	21	154
2008	Full-time	36	40	11	8	5	0	76	13	2872
2008	Part-time	23	47	15	10	6	0	69	16	118

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	37	15	12	7	0	0	66	19	4437
2017	Part-time	36	36	14	9	4	0	0	73	13	180
2014	Full-time	26	36	16	13	9	0	0	62	22	4540
2014	Part-time	34	33	14	12	6	0	0	67	18	266
2011	Full-time	25	37	15	14	9	0	0	63	23	3410
2011	Part-time	24	31	16	22	6	1	1	56	28	154

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	42	10	8	4	0	0	78	12	4437
2017	Part-time	38	43	12	4	4	0	0	81	7	179

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	38	7	4	2	0	0	86	7	4433
2017	Part-time	53	37	4	4	1	0	0	91	5	179
2014	Full-time	46	38	9	4	2	0	0	85	7	4542
2014	Part-time	45	37	9	4	2	2	0	84	7	266
2011	Full-time	45	39	8	5	2	1	0	85	8	3408
2011	Part-time	38	34	11	8	5	3	1	75	14	154
2008	Full-time	46	37	8	5	3	0	0	84	8	2899
2008	Part-time	33	44	13	5	4	0	1	77	10	118

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	37	14	10	7	0	0	69	17	4436
2017	Part-time	38	35	13	10	4	0	0	73	14	180

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	55	32	8	2	2	0	88	4	4428
2017	Part-time	54	32	10	2	0	0	88	2	177
2014	Full-time	61	28	7	2	1	0	89	4	4543
2014	Part-time	60	30	5	3	2	0	90	5	266
2011	Full-time	59	29	8	2	1	0	88	4	3410
2011	Part-time	49	35	10	6	1	1	84	6	153

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	38	13	10	6	0	0	71	16	4423
2017	Part-time	29	39	14	9	6	1	2	71	15	177
2014	Full-time	26	41	14	12	6	0	1	68	18	4541
2014	Part-time	24	40	17	12	5	1	1	65	18	266
2011	Full-time	31	40	12	10	6	0	0	72	16	3405
2011	Part-time	24	28	13	17	16	0	2	53	33	153

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	35	14	9	5	0	72	14	4427
2017	Part-time	33	38	12	11	5	1	72	16	178
2014	Full-time	32	37	15	9	6	0	69	15	4539
2014	Part-time	33	35	17	9	4	1	69	13	266

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	38	13	8	4	0	0	74	13	4428
2017	Part-time	44	35	14	3	4	0	0	80	7	177
2014	Full-time	33	39	13	9	5	0	0	72	14	4541
2014	Part-time	40	38	13	7	2	0	1	78	9	266
2011	Full-time	38	39	11	7	3	1	1	78	11	3401
2011	Part-time	39	32	13	9	4	1	1	73	14	154

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	38	10	5	3	0	82	8	4421
2017	Part-time	47	43	6	2	1	0	90	4	176
2014	Full-time	43	37	11	6	3	0	80	9	4541
2014	Part-time	49	32	11	6	3	0	80	9	266
2011	Full-time	43	38	9	6	3	0	82	10	3407
2011	Part-time	37	35	9	13	6	1	72	19	154
2008	Full-time	40	41	10	6	3	0	81	9	2902
2008	Part-time	33	42	15	5	5	0	75	10	118

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	36	15	6	3	0	1	76	9	4442
2017	Part-time	58	32	4	3	0	0	3	92	3	180
2014	Full-time	36	34	17	7	5	0	1	70	12	4543
2014	Part-time	55	25	14	2	1	0	2	82	4	265
2011	Full-time	34	35	18	8	5	0	1	69	13	3412
2011	Part-time	39	32	20	5	3	0	2	72	8	154
2008	Full-time	29	32	21	10	7	0	1	62	17	2898
2008	Part-time	47	34	5	6	5	1	1	83	12	118

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	25	34	16	9	1	4	26	38	4411
2017	Part-time	9	16	35	17	16	1	5	35	27	179
2014	Full-time	11	27	35	15	8	1	3	23	40	4532
2014	Part-time	5	20	38	18	14	1	4	33	26	265
2011	Full-time	12	28	35	15	8	1	2	23	41	3399
2011	Part-time	8	25	27	18	12	3	7	33	36	153
2008	Full-time	12	28	36	16	6	1	2	22	41	2898
2008	Part-time	11	17	23	27	15	1	7	46	30	118

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	17	28	22	16	3	5	41	28	4393
2017	Part-time	10	15	19	18	26	3	8	50	29	180
2014	Full-time	11	19	29	21	13	3	4	36	32	4524
2014	Part-time	5	14	29	23	23	3	3	49	20	266
2011	Full-time	10	17	29	25	14	2	4	41	28	3395
2011	Part-time	11	16	24	17	21	4	7	43	30	152
2008	Full-time	11	21	31	22	10	2	3	34	33	2886
2008	Part-time	6	13	20	30	19	6	5	55	22	118

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	19	30	18	12	3	7	33	34	4402
2017	Part-time	7	13	18	22	23	5	13	54	24	180
2014	Full-time	13	20	29	18	10	3	6	32	36	4521
2014	Part-time	7	14	27	16	21	5	10	44	25	266
2011	Full-time	13	20	30	19	10	3	6	32	36	3389
2011	Part-time	8	13	29	9	15	7	20	33	29	150
2008	Full-time	14	22	30	17	8	2	5	28	39	2889
2008	Part-time	9	14	30	23	12	6	6	40	26	118

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	8	16	31	22	16	1	5	41	26	4395
2017	Part-time	2	9	17	29	30	3	10	68	13	179
2014	Full-time	10	17	31	23	13	1	5	39	28	4513
2014	Part-time	5	10	26	21	28	2	8	54	17	265
2011	Full-time	10	19	33	21	12	1	3	34	31	3386
2011	Part-time	8	16	29	15	18	3	11	39	28	153
2008	Full-time	10	20	33	22	10	1	3	34	32	2889
2008	Part-time	8	11	28	30	17	1	5	50	20	117

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	20	26	18	14	2	6	35	37	4403
2017	Part-time	7	16	22	25	23	1	7	52	24	179
2014	Full-time	15	22	27	17	12	2	5	32	40	4526
2014	Part-time	8	15	25	17	24	4	7	46	26	266
2011	Full-time	18	25	27	14	10	1	4	25	46	3398
2011	Part-time	13	21	18	9	21	2	15	37	42	153
2008	Full-time	21	26	25	15	8	1	4	24	50	2887
2008	Part-time	12	20	19	22	18	2	7	44	35	117

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	20	27	18	12	3	6	34	36	4410
2017	Part-time	13	14	24	19	18	3	8	43	30	179
2014	Full-time	14	19	26	20	12	4	5	35	36	4526
2014	Part-time	12	19	17	19	17	8	7	43	37	266
2011	Full-time	11	19	28	20	13	2	5	37	33	3392
2011	Part-time	9	17	20	17	19	7	10	44	32	153
2008	Full-time	16	25	26	17	9	2	4	28	44	2895
2008	Part-time	24	21	16	14	12	6	6	29	52	118

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	18	32	18	12	3	5	33	32	4406
2017	Part-time	8	11	28	21	21	5	6	47	21	178
2014	Full-time	11	20	32	18	11	3	5	31	34	4524
2014	Part-time	8	18	26	18	20	5	5	42	29	265

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	69	17	5	5	3	0	2	87	8	4442
2017	Part-time	71	17	4	3	0	0	3	92	4	179
2014	Full-time	72	15	4	4	3	0	2	89	7	4543
2014	Part-time	74	15	4	1	2	0	3	92	4	266
2011	Full-time	70	14	6	4	3	0	2	87	8	3405
2011	Part-time	74	14	6	3	3	0	1	89	5	154
2008	Full-time	66	13	5	5	5	0	6	85	11	2899
2008	Part-time	70	15	2	1	4	1	7	92	5	118

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	31	15	8	6	5	4	68	16	4440
2017	Part-time	30	29	15	8	4	7	7	69	14	179
2014	Full-time	34	31	14	8	5	5	4	71	14	4543
2014	Part-time	43	24	13	6	3	5	6	76	10	266

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	29	8	8	6	1	0	78	14	4441
2017	Part-time	55	28	7	6	2	0	1	85	9	179
2014	Full-time	50	29	8	7	5	1	0	80	13	4540
2014	Part-time	58	30	4	5	2	0	0	89	8	266

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	35	12	12	7	2	0	69	19	4437
2017	Part-time	41	32	11	12	3	0	1	74	15	180
2014	Full-time	29	39	12	12	6	2	0	70	18	4544
2014	Part-time	37	37	10	8	5	1	1	76	14	266
2011	Full-time	31	36	12	12	7	2	0	69	19	3411
2011	Part-time	36	37	14	7	3	3	0	75	10	154
2008	Full-time	28	38	13	12	7	2	1	68	19	2903
2008	Part-time	29	47	8	7	3	6	0	81	10	118

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	27	14	11	10	9	1	61	24	4441
2017	Part-time	25	21	14	14	5	20	2	58	24	180
2014	Full-time	27	27	15	12	9	9	1	60	24	4543
2014	Part-time	31	27	11	11	8	10	2	66	22	265
2011	Full-time	31	25	14	11	10	7	1	61	23	3407
2011	Part-time	25	25	20	10	9	10	0	56	22	154
2008	Full-time	30	27	13	11	10	8	1	62	23	2905
2008	Part-time	26	35	9	7	4	19	0	76	14	118

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	24	17	14	10	18	2	48	31	4440
2017	Part-time	15	17	15	17	9	22	4	44	35	180
2014	Full-time	13	23	19	15	11	16	3	45	32	4543
2014	Part-time	17	19	17	14	9	21	3	48	30	266

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	35	7	6	2	0	0	85	8	4433
2017	Part-time	58	27	5	6	3	0	1	87	8	180
2014	Full-time	48	37	7	5	2	0	0	86	8	4536
2014	Part-time	62	27	6	4	1	1	0	89	5	266

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	34	11	7	5	0	1	77	12	4444
2017	Part-time	47	31	12	5	3	0	1	79	9	180
2014	Full-time	41	35	11	7	5	1	1	77	12	4543
2014	Part-time	49	31	9	7	3	1	0	80	10	266
2011	Full-time	39	36	11	9	5	1	0	76	14	3410
2011	Part-time	45	34	8	10	3	0	0	79	13	154
2008	Full-time	33	35	13	11	7	1	0	69	18	2901
2008	Part-time	36	38	6	8	9	1	2	77	17	118

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	31	10	6	4	2	0	80	10	4442
2017	Part-time	57	28	7	2	3	1	1	88	5	180
2014	Full-time	48	28	11	5	4	2	1	79	9	4543
2014	Part-time	54	28	10	3	1	2	1	85	4	266
2011	Full-time	45	30	11	7	4	2	1	77	11	3407
2011	Part-time	55	21	13	6	2	2	1	77	9	154
2008	Full-time	40	29	12	8	6	3	1	73	14	2904
2008	Part-time	50	26	12	3	5	3	1	79	9	117

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	33	8	7	4	1	0	80	12	4438
2017	Part-time	51	38	4	3	3	0	1	90	6	180
2014	Full-time	46	33	9	7	4	1	0	79	11	4544
2014	Part-time	50	35	6	6	2	1	1	86	8	266
2011	Full-time	44	33	9	8	5	0	0	77	13	3407
2011	Part-time	48	35	7	8	2	0	0	83	10	154
2008	Full-time	40	32	11	10	6	1	0	72	16	2903
2008	Part-time	45	31	5	11	5	3	0	79	16	118

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	79	12	4	2	2	0	2	92	4	4434
2017	Part-time	83	11	3	0	0	0	2	96	0	180
2014	Full-time	81	11	3	2	2	0	2	94	3	4540
2014	Part-time	82	10	1	3	1	1	2	95	4	265
2011	Full-time	78	12	4	2	2	0	2	92	4	3411
2011	Part-time	78	15	4	1	1	0	1	94	2	154
2008	Full-time	78	9	3	2	2	1	5	92	5	2903
2008	Part-time	80	13	2	2	1	0	3	96	3	118

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	22	7	5	6	4	6	79	13	4438
2017	Part-time	66	12	5	4	3	2	7	87	7	178
2014	Full-time	50	23	8	4	4	4	7	81	9	4541
2014	Part-time	62	17	6	3	2	3	7	89	5	265
2011	Full-time	48	25	8	7	6	2	4	78	13	3408
2011	Part-time	46	21	11	7	6	1	8	73	15	153

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	25	7	5	4	1	0	83	10	4438
2017	Part-time	69	19	4	2	3	0	3	91	5	178

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	25	10	4	4	2	0	82	8	4441
2017	Part-time	68	18	8	2	3	0	1	87	5	178

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	52	27	10	6	5	80	10	4436
2017	Part-time	68	19	6	4	3	87	6	178
2014	Full-time	51	29	10	5	4	81	9	4543
2014	Part-time	61	28	4	5	2	89	7	265

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	38	11	8	2	3	5	77	12	969
2014	Full-time	29	39	11	8	3	4	6	75	12	934

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	32	15	8	5	7	1	69	15	4442
2017	Part-time	42	28	15	7	2	5	1	74	10	180
2014	Full-time	32	33	14	7	4	9	0	71	13	4537
2014	Part-time	45	34	9	3	1	8	0	86	5	265
2011	Full-time	29	32	16	9	7	6	0	65	18	3409
2011	Part-time	36	25	17	6	6	9	1	68	14	154

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	33	17	10	7	3	0	65	18	4439
2017	Part-time	39	27	20	5	5	4	0	69	10	180
2014	Full-time	29	33	18	10	6	4	0	65	17	4539
2014	Part-time	43	31	13	6	2	5	0	78	8	266
2011	Full-time	26	34	17	12	9	3	0	61	22	3408
2011	Part-time	31	22	21	9	9	7	1	57	20	154
2008	Full-time	22	32	19	12	12	3	0	55	25	2905
2008	Part-time	25	32	15	13	7	7	1	61	22	118

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	33	19	13	7	6	0	58	21	4432
2017	Part-time	30	30	21	6	6	7	0	65	13	180
2014	Full-time	20	32	20	14	7	7	1	56	23	4538
2014	Part-time	34	29	18	7	3	9	0	69	11	266
2011	Full-time	15	37	20	15	8	6	0	55	24	3412
2011	Part-time	23	20	22	17	7	12	0	48	27	154
2008	Full-time	11	31	21	20	11	7	0	45	33	2900
2008	Part-time	15	30	17	22	4	12	0	51	30	118

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	28	17	13	11	7	56	26	4439
2017	Part-time	25	26	19	10	9	11	58	21	179
2014	Full-time	23	28	17	13	10	8	56	25	4534
2014	Part-time	33	28	18	7	6	8	66	14	266
2011	Full-time	19	30	18	14	11	8	54	27	3411
2011	Part-time	27	22	19	9	13	11	55	25	154
2008	Full-time	15	28	18	15	14	10	48	32	2902
2008	Part-time	17	27	19	17	9	12	50	29	117

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	33	18	15	9	4	57	25	4435
2017	Part-time	26	35	16	9	6	7	66	17	180
2014	Full-time	20	33	18	15	9	4	56	25	4533
2014	Part-time	32	35	16	8	4	5	71	12	264
2011	Full-time	18	36	16	17	10	3	55	28	3407
2011	Part-time	26	32	13	11	9	8	64	22	154
2008	Full-time	15	35	17	19	11	2	52	30	2902
2008	Part-time	18	37	14	18	7	6	58	27	117

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	42	14	8	4	1	0	74	12	4430
2017	Part-time	37	40	12	6	2	1	1	79	9	180
2014	Full-time	30	42	15	8	4	2	0	73	12	4541
2014	Part-time	41	40	11	6	1	1	0	82	7	265
2011	Full-time	31	44	14	8	3	1	0	76	10	3406
2011	Part-time	35	36	17	6	4	2	0	72	10	154

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	41	10	3	2	2	0	85	5	4422
2017	Part-time	44	38	8	2	0	7	1	88	3	180
2014	Full-time	40	41	11	3	1	3	0	84	5	4537
2014	Part-time	49	36	8	2	1	3	0	88	4	266
2011	Full-time	40	38	12	4	2	3	0	82	6	3403
2011	Part-time	35	33	17	7	3	6	0	72	10	154

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	35	10	6	4	2	1	80	10	4423
2017	Part-time	35	39	10	6	5	3	3	78	12	180
2014	Full-time	42	37	9	6	3	2	1	81	9	4539
2014	Part-time	48	36	6	5	2	2	1	87	7	266
2011	Full-time	44	34	9	6	4	3	1	80	10	3406
2011	Part-time	39	36	9	7	3	4	1	79	11	154
2008	Full-time	38	34	10	8	5	4	1	75	14	2902
2008	Part-time	33	35	11	3	13	3	2	72	16	118

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	34	16	8	4	4	1	70	13	4433
2017	Part-time	26	35	17	7	2	11	1	70	11	180
2014	Full-time	27	33	19	10	5	6	1	65	15	4537
2014	Part-time	26	34	18	10	4	6	2	65	15	266
2011	Full-time	24	36	18	11	5	5	1	64	17	3409
2011	Part-time	23	31	21	10	5	6	3	60	17	154

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	24	17	14	13	10	3	50	31	4432
2017	Part-time	20	25	19	12	7	13	4	55	22	180
2014	Full-time	19	23	17	15	13	10	3	48	32	4537
2014	Part-time	26	23	18	12	8	7	6	56	23	266
2011	Full-time	17	21	17	15	15	12	3	45	35	3407
2011	Part-time	20	19	16	13	14	14	4	47	33	153

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	60	20	8	5	2	2	3	84	8	4440
2017	Part-time	64	16	7	1	0	3	8	90	2	180
2014	Full-time	61	21	7	4	3	1	3	85	7	4537
2014	Part-time	64	19	4	3	1	2	6	91	4	265

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	20	5	3	2	2	2	89	5	4435
2017	Part-time	75	15	4	1	1	2	3	94	2	178
2014	Full-time	67	20	5	3	1	2	2	91	4	4533
2014	Part-time	70	17	4	3	1	3	2	92	4	266
2011	Full-time	69	18	6	3	1	2	2	90	4	3406
2011	Part-time	61	22	7	4	1	3	2	87	6	154
2008	Full-time	65	19	7	3	2	2	2	88	5	2900
2008	Part-time	64	21	7	2	2	2	2	89	4	118

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	33	17	12	9	3	0	60	22	4435
2017	Part-time	33	26	16	9	6	7	2	66	17	180
2014	Full-time	22	32	18	14	11	4	1	55	26	4539
2014	Part-time	32	32	17	6	9	3	2	67	16	266
2011	Full-time	23	35	17	14	10	2	0	59	24	3407
2011	Part-time	23	29	21	10	13	1	2	54	24	154
2008	Full-time	18	34	17	16	12	3	0	53	30	2896
2008	Part-time	21	27	19	18	10	4	1	51	29	118

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	28	15	15	14	3	1	54	30	4429
2017	Part-time	24	24	15	15	11	5	6	54	29	179
2014	Full-time	20	25	15	17	19	3	2	47	38	4539
2014	Part-time	20	26	12	15	16	4	8	52	35	266
2011	Full-time	17	28	14	19	19	2	2	47	39	3407
2011	Part-time	17	21	15	20	18	3	5	41	42	154
2008	Full-time	16	31	14	17	18	2	1	49	36	2897
2008	Part-time	19	29	17	17	17	1	1	49	34	117

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	38	20	10	5	5	0	64	16	4438
2017	Part-time	23	42	18	8	4	5	1	69	12	179

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	44	34	13	3	2	3	1	81	6	4428
2017	Part-time	51	28	12	2	2	4	1	84	4	180
2014	Full-time	50	30	10	3	2	4	0	84	5	4534
2014	Part-time	66	23	7	1	1	2	1	91	2	266

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	44	38	9	5	2	1	0	83	7	4441
2017	Part-time	54	36	5	3	0	0	1	91	3	180
2014	Full-time	49	34	10	4	2	2	0	84	6	4543
2014	Part-time	60	29	6	3	2	1	0	89	5	266
2011	Full-time	40	36	13	6	4	3	0	77	10	3413
2011	Part-time	41	29	15	10	2	3	0	72	13	154

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	50	35	8	4	3	0	0	85	7	4430
2017	Part-time	60	30	5	3	1	0	1	91	5	180
2014	Full-time	53	33	8	4	2	0	0	86	6	4537
2014	Part-time	66	27	4	1	2	0	0	93	3	265
2011	Full-time	46	35	10	5	3	0	0	81	9	3407
2011	Part-time	46	32	10	3	6	1	1	80	9	154
2008	Full-time	37	38	12	8	5	0	0	75	13	2901
2008	Part-time	42	40	11	3	3	1	0	83	6	117

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	32	15	6	5	1	74	11	4432
2017	Part-time	49	29	15	4	2	0	79	6	180
2014	Full-time	37	35	15	7	4	1	73	12	4542
2014	Part-time	51	34	8	4	3	0	85	7	264
2011	Full-time	36	33	16	9	5	1	70	14	3403
2011	Part-time	40	24	17	11	8	1	64	19	154

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	35	14	7	4	0	75	11	4427
2017	Part-time	49	34	11	4	1	0	83	6	180
2014	Full-time	36	36	15	8	4	0	73	12	4539
2014	Part-time	50	34	7	7	2	0	84	9	265
2011	Full-time	35	36	15	9	5	0	71	14	3402
2011	Part-time	35	30	14	13	7	1	65	20	154
2008	Full-time	31	39	14	10	5	0	70	16	2898
2008	Part-time	32	42	11	11	4	0	74	15	117

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	26	17	9	7	3	1	66	17	4437
2017	Part-time	37	23	16	11	3	7	3	66	16	179
2014	Full-time	34	26	17	11	8	4	1	63	19	4541
2014	Part-time	41	23	18	9	6	1	2	66	16	266
2011	Full-time	35	26	16	11	8	3	0	64	20	3400
2011	Part-time	34	17	22	8	14	4	1	54	23	154
2008	Full-time	29	27	16	13	9	4	1	59	23	2898
2008	Part-time	29	13	21	17	11	8	1	46	31	117

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	30	37	33	4439
2017	Part-time	28	31	41	180
2014	Full-time	29	36	35	4542
2014	Part-time	32	30	38	266
2011	Full-time	31	36	33	3411
2011	Part-time	46	23	31	154

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	9	41	30	6	6	8	1324
2017	Part-time	10	12	19	5	53	2	46
2014	Full-time	11	36	32	8	9999	13	1314
2014	Part-time	10	25	21	17	9999	27	85
2011	Full-time	14	37	35	6	9999	8	1064
2011	Part-time	17	28	30	14	9999	10	71

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	15	85	4439
2017	Part-time	8	92	180
2014	Full-time	15	85	4535
2014	Part-time	11	89	266

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	673
2017	Part-time	50	14
2014	Full-time	47	670
2014	Part-time	60	29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	63	673
2017	Part-time	40	14
2014	Full-time	64	670
2014	Part-time	45	29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	673
2017	Part-time	0	14
2014	Full-time	5	670
2014	Part-time	0	29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Full-time	673
2017	Part-time	14
2014	Full-time	670
2014	Part-time	29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	673
2014	Full-time	4	670
2014	Part-time	0	29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	673
2014	Full-time	5	670

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	673
2017	Part-time	0	14
2014	Full-time	4	670
2014	Part-time	0	29

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	674
2014	Full-time	36	669
2014	Part-time	36	29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	37	674
2017	Part-time	41	15
2014	Full-time	40	669
2014	Part-time	39	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	45	674
2017	Part-time	37	15
2014	Full-time	45	669
2014	Part-time	33	29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	42	674
2017	Part-time	53	15
2014	Full-time	41	669
2014	Part-time	58	29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	674
2017	Part-time	0	15
2014	Full-time	26	669
2014	Part-time	22	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	55	674
2017	Part-time	78	15
2014	Full-time	51	669
2014	Part-time	52	29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	30	674
2014	Full-time	36	669
2014	Part-time	33	29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	15
2014	Full-time	1	669
2014	Part-time	0	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	674
2014	Full-time	7	669
2014	Part-time	16	29

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	674
2014	Full-time	12	669

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	674
2017	Part-time	36	15
2014	Full-time	48	669
2014	Part-time	45	29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	674
2014	Full-time	23	669
2014	Part-time	26	29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	674
2017	Part-time	0	15
2014	Full-time	13	669

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	50	674
2017	Part-time	42	15
2014	Full-time	52	668
2014	Part-time	62	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	674
2014	Full-time	30	668
2014	Part-time	17	29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	674
2017	Part-time	0	15
2014	Full-time	11	668
2014	Part-time	0	29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	674
2014	Full-time	20	668
2014	Part-time	22	29

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	674
2014	Full-time	12	668

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	674
2014	Full-time	7	668

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	674
2014	Full-time	14	668

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	674
2017	Part-time	0	15
2014	Full-time	11	668

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	30	674
2017	Part-time	36	15
2014	Full-time	24	668
2014	Part-time	21	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	641
2014	Full-time	12	621

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	19	641
2014	Full-time	18	621
2014	Part-time	33	28

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	641
2017	Part-time	0	14
2014	Full-time	12	621
2014	Part-time	18	28

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	641
2014	Full-time	7	621

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	641
2014	Full-time	11	621
2014	Part-time	26	28

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	641
2014	Full-time	11	621

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	641
2014	Full-time	16	621

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	641
2014	Full-time	9	621

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	641
2017	Part-time	0	14
2014	Full-time	11	621
2014	Part-time	19	28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	23	641
2014	Full-time	25	621
2014	Part-time	25	28

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	641
2014	Full-time	9	621
2014	Part-time	18	28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	641
2014	Full-time	48	621
2014	Part-time	25	28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	641
2017	Part-time	0	14
2014	Full-time	1	621
2014	Part-time	0	28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	48	641
2014	Full-time	49	621
2014	Part-time	37	28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	641

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	641
2014	Full-time	12	621

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	92	8	673
2017	Part-time	90	10	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	17	19	5	5	25	9	56	16	4433
2017	Part-time	18	14	13	5	2	37	12	62	13	180
2014	Full-time	19	16	18	6	5	27	9	55	17	4544
2014	Part-time	25	15	14	3	2	27	14	67	9	265

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	28	18	5	4	12	2	69	10	4431
2017	Part-time	30	29	13	2	1	22	3	79	4	180
2014	Full-time	30	27	18	5	4	15	2	68	11	4542
2014	Part-time	38	24	13	5	2	16	2	76	8	265
2011	Full-time	35	34	14	6	4	7	0	75	10	3404
2011	Part-time	41	36	11	3	3	6	1	82	6	153

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	46	10	8	3	2	5	77	12	4438
2017	Part-time	14	31	13	10	4	8	20	62	20	180
2014	Full-time	26	47	10	6	3	3	6	80	10	4539
2014	Part-time	20	34	13	6	4	6	17	69	13	266
2011	Full-time	28	49	10	7	2	1	3	81	9	3405
2011	Part-time	14	43	16	9	8	2	9	64	18	154
2008	Full-time	26	48	9	8	3	1	4	78	12	2904
2008	Part-time	14	34	13	16	8	5	9	57	28	119

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	22	20	8	6	23	8	50	21	4424
2017	Part-time	6	16	17	6	4	29	23	46	20	179
2014	Full-time	11	21	21	8	5	23	11	49	20	4537
2014	Part-time	13	21	14	4	2	22	23	64	11	266
2011	Full-time	12	24	22	10	6	20	6	48	22	3403
2011	Part-time	10	22	17	10	4	26	11	50	23	154

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	29	10	2	1	9	5	84	5	4437
2017	Part-time	30	22	9	1	1	19	18	82	4	180
2014	Full-time	39	29	10	3	1	11	7	83	5	4538
2014	Part-time	36	26	7	2	0	14	16	88	3	266
2011	Full-time	42	30	11	3	1	9	4	82	5	3406
2011	Part-time	37	27	12	3	2	12	7	79	6	154
2008	Full-time	36	34	11	3	2	9	4	81	6	2903
2008	Part-time	29	29	9	5	0	21	7	80	8	119

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	30	12	4	2	12	5	78	7	4426
2017	Part-time	24	22	10	3	2	21	18	76	8	178
2014	Full-time	32	29	13	4	2	15	6	76	7	4533
2014	Part-time	31	26	9	1	0	16	17	84	2	266
2011	Full-time	33	30	15	5	3	11	4	74	8	3405
2011	Part-time	30	25	13	5	3	16	8	72	10	154
2008	Full-time	29	32	14	7	5	8	4	70	13	2904
2008	Part-time	23	28	10	12	3	17	9	68	19	118

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	7	93	4440
2017	Part-time	6	94	179
2014	Full-time	7	93	4526
2014	Part-time	5	95	266

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	37	320
2014	Full-time	36	329

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	81	320
2017	Part-time	76	13
2014	Full-time	77	329
2014	Part-time	100	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	320
2014	Full-time	4	329
2014	Part-time	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Full-time	320
2017	Part-time	13
2014	Part-time	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	320
2017	Part-time	0	13
2014	Full-time	5	329

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	320
2014	Full-time	5	329
2014	Part-time	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	320
2017	Part-time	0	13
2014	Full-time	8	329
2014	Part-time	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	319
2014	Full-time	23	331

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	319
2014	Full-time	20	331

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	319
2014	Full-time	17	331

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	319
2017	Part-time	0	13
2014	Full-time	6	331

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	319
2014	Full-time	21	331

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	319
2014	Full-time	18	331

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	319
2017	Part-time	0	13
2014	Full-time	5	331
2014	Part-time	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	319
2017	Part-time	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	319
2014	Full-time	7	331
2014	Part-time	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	21	319
2014	Full-time	18	331

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Full-time	0	319
2017	Part-time	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	319
2014	Full-time	15	331

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Full-time	319
2017	Part-time	13
2014	Full-time	331
2014	Part-time	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	319
2014	Full-time	28	331

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	319
2014	Full-time	27	330

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	319
2014	Full-time	15	330

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	319
2014	Full-time	6	330
2014	Part-time	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	319
2014	Full-time	16	330

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	319
2014	Full-time	6	330

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	319
2014	Full-time	8	330

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	319
2014	Full-time	10	330

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	319
2014	Full-time	7	330

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	56	319
2017	Part-time	38	13
2014	Full-time	48	330

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	304
2014	Full-time	8	306

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	304
2014	Full-time	11	306

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	304
2014	Full-time	4	306
2014	Part-time	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	304
2017	Part-time	0	12
2014	Full-time	4	306

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	304
2017	Part-time	0	12
2014	Full-time	2	306

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	304
2014	Full-time	5	306
2014	Part-time	0	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	304
2014	Full-time	9	306

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	304
2014	Full-time	7	306

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	304
2014	Full-time	8	306

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	304
2014	Full-time	19	306

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	304
2014	Full-time	7	306

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	304
2014	Full-time	46	306

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	12
2014	Full-time	2	306
2014	Part-time	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	304
2017	Part-time	42	12
2014	Full-time	59	306
2014	Part-time	40	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	304
2014	Full-time	12	306
2014	Part-time	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	93	7	319
2017	Part-time	85	15	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	17	18	3	3	31	8	61	9	4433
2017	Part-time	17	15	15	2	1	43	8	64	6	179
2014	Full-time	20	15	18	3	2	33	9	60	9	4535
2014	Part-time	27	17	10	3	1	32	9	75	8	265

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	29	16	3	2	13	2	75	6	4428
2017	Part-time	31	30	14	0	1	22	2	80	2	176
2014	Full-time	34	26	17	3	2	17	2	74	6	4536
2014	Part-time	42	26	10	3	2	16	2	83	5	265
2011	Full-time	42	34	11	3	2	7	0	82	6	3407
2011	Part-time	47	27	13	2	2	8	0	81	5	154

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	19	20	18	26	0	1	34	45	4438
2017	Part-time	14	18	21	13	32	1	1	33	46	179

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	27	28	16	10	0	1	46	26	4440
2017	Part-time	34	23	26	12	5	0	1	57	17	180

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	30	23	13	8	1	2	55	21	4427
2017	Part-time	44	20	18	8	5	0	6	68	14	178

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	25	23	15	11	1	2	49	27	4431
2017	Part-time	36	24	18	6	13	0	3	62	19	179

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	24	13	6	3	1	7	76	9	4432
2017	Part-time	60	18	8	2	1	0	11	87	4	180

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	29	21	11	8	0	1	59	19	4420
2017	Part-time	36	28	22	7	5	0	2	65	12	180

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	33	19	10	5	1	2	65	15	4417
2017	Part-time	48	28	12	7	3	0	2	77	10	180

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	30	24	13	7	1	2	55	20	4416
2017	Part-time	41	23	17	12	4	0	2	66	17	180

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	30	20	10	7	1	2	62	17	4419
2017	Part-time	43	26	20	6	4	0	1	70	10	180

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	32	20	11	7	0	2	61	18	4407
2017	Part-time	43	28	18	6	2	0	1	73	8	179

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	24	13	5	3	0	2	79	8	4429
2017	Part-time	59	22	12	1	3	0	3	83	4	180

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	72	12	5	3	3	1	4	88	6	4434
2017	Part-time	82	6	3	3	1	0	5	93	4	180

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	59	25	8	3	2	0	3	86	5	4432
2017	Part-time	72	16	2	5	1	0	4	92	6	180

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	61	19	8	5	4	0	3	82	9	4424
2017	Part-time	76	11	4	3	1	0	5	91	5	180

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	12	5	2	1	0	23	90	4	4428
2017	Part-time	65	5	1	0	0	0	28	97	1	180

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	69	15	5	2	1	0	8	92	3	4413
2017	Part-time	75	9	4	2	0	0	9	93	2	179

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	15	9	7	9	0	4	75	17	4437
2017	Part-time	56	12	8	9	10	0	4	71	20	180

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	26	13	4	2	0	3	80	7	4427
2017	Part-time	51	27	12	4	2	0	4	81	6	180

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	29	38	13	5	0	0	42	19	4441
2017	Part-time	16	41	31	8	4	0	1	57	12	180

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	19	40	22	11	0	1	33	26	4431
2017	Part-time	6	10	39	27	14	2	0	43	17	180

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	36	19	12	7	7	1	58	21	4440
2017	Part-time	17	37	19	8	7	12	0	61	17	179

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	38	18	14	8	3	0	58	23	4440
2017	Part-time	21	40	15	8	8	6	2	67	17	180

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	17	83	4439
2017	Part-time	17	83	179
2014	Full-time	14	86	4526
2014	Part-time	20	80	266

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	77	23	755
2017	Part-time	85	15	37
2014	Full-time	77	23	620
2014	Part-time	82	18	52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	35	5	8	4	1	83	12	588
2017	Part-time	33	45	6	9	3	3	81	13	31
2014	Full-time	53	33	6	4	3	1	87	7	481
2014	Part-time	60	35	0	5	0	0	95	5	43

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	22	23	15	18	2	1	20	80	4444
2017	Part-time	16	17	21	16	26	3	0	17	83	180

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	3420
2017	Part-time	41	148

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	38	3420
2017	Part-time	46	148

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	3420
2017	Part-time	47	148

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	55	3420
2017	Part-time	28	148

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	3420
2017	Part-time	11	148

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	39	3420
2017	Part-time	40	148

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	4	45	19	12	5	15	3353
2017	Part-time	4	49	15	12	5	15	144

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	20	16	19	26	2	8	32	50	3442
2017	Part-time	11	25	14	22	22	3	3	38	47	149

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	3	8	10	17	54	2	6	12	77	3441
2017	Part-time	5	7	13	20	50	1	5	13	74	149

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 100. Do you work full-time or part-time?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me