2017 Public Service Employee Survey Results for Transport Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 51 4 12 4 0 0 80 16 924
2017 Non-supervisor 31 46 6 11 5 0 0 77 17 2961
2014 Supervisor 34 47 6 9 4 0 0 82 12 864
2014 Non-supervisor 32 45 6 12 5 0 0 77 17 2620
2011 Supervisor 43 41 5 8 3 0 0 84 11 1079
2011 Non-supervisor 38 43 5 10 4 0 0 81 14 3055
2008 Supervisor 46 41 3 8 2 0 0 87 10 950
2008 Non-supervisor 37 45 5 10 4 0 0 82 13 2674

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 25 4 3 2 0 1 92 4 922
2017 Non-supervisor 65 23 5 3 1 1 1 90 4 2955
2014 Supervisor 70 23 4 1 1 0 1 94 3 865
2014 Non-supervisor 66 23 5 3 1 1 1 91 4 2619
2011 Supervisor 74 19 3 2 1 0 0 93 3 1078
2011 Non-supervisor 70 20 4 3 1 1 1 92 4 3055
2008 Supervisor 72 20 3 4 1 0 1 92 5 950
2008 Non-supervisor 69 21 4 3 1 0 1 91 4 2671

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 21 7 7 3 0 1 83 11 924
2017 Non-supervisor 65 20 6 6 2 0 1 86 8 2962
2014 Supervisor 61 22 6 7 3 0 1 84 10 865
2014 Non-supervisor 61 22 6 6 3 0 2 85 9 2622
2011 Supervisor 62 21 6 7 4 0 1 84 11 1079
2011 Non-supervisor 62 21 6 6 4 0 1 84 10 3055
2008 Supervisor 64 19 5 7 4 0 1 83 11 950
2008 Non-supervisor 61 21 6 7 3 0 1 84 10 2669

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 37 5 10 7 0 0 78 17 921
2017 Non-supervisor 39 36 7 12 6 0 0 75 18 2963
2014 Supervisor 44 35 5 10 6 0 0 80 16 865
2014 Non-supervisor 40 35 8 10 7 0 0 75 17 2621
2011 Supervisor 50 33 5 6 5 0 0 83 12 1077
2011 Non-supervisor 42 36 9 9 5 0 0 78 13 3045

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 37 12 16 12 0 0 60 28 923
2017 Non-supervisor 22 35 12 18 13 0 0 57 31 2964
2014 Supervisor 33 42 10 10 6 0 0 75 15 865
2014 Non-supervisor 26 37 12 15 10 0 1 63 25 2621
2011 Supervisor 40 38 9 8 4 0 0 78 12 1077
2011 Non-supervisor 28 38 12 13 9 0 1 66 22 3053
2008 Supervisor 41 38 10 8 2 0 0 80 10 950
2008 Non-supervisor 30 39 12 12 7 0 1 70 18 2670

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 39 8 4 2 0 0 86 6 922
2017 Non-supervisor 38 41 11 6 3 0 0 80 9 2960
2014 Supervisor 47 41 7 3 2 0 0 88 5 865
2014 Non-supervisor 38 40 11 7 4 0 0 79 11 2623
2011 Supervisor 51 36 7 4 2 0 0 87 6 1079
2011 Non-supervisor 40 37 11 7 5 0 0 77 12 3053
2008 Supervisor 55 34 5 4 2 0 0 89 6 950
2008 Non-supervisor 36 41 12 8 3 0 0 77 11 2671

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 36 5 3 1 0 0 91 4 922
2017 Non-supervisor 46 37 7 6 3 0 0 83 9 2955
2014 Supervisor 56 35 6 3 1 0 0 91 4 864
2014 Non-supervisor 43 37 9 7 4 0 0 81 11 2623
2011 Supervisor 58 35 4 2 1 0 0 93 3 1077
2011 Non-supervisor 45 37 7 6 4 0 0 82 10 3054
2008 Supervisor 56 37 3 2 0 0 0 94 3 950
2008 Non-supervisor 43 41 7 5 3 0 0 85 8 2675

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 38 7 5 2 0 0 86 6 918
2017 Non-supervisor 41 39 9 8 3 0 0 80 11 2958
2014 Supervisor 50 39 5 4 2 0 0 89 6 864
2014 Non-supervisor 41 40 10 6 3 0 0 81 9 2620

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 36 12 8 6 0 0 74 14 921
2017 Non-supervisor 48 32 9 6 4 0 0 81 10 2956
2014 Supervisor 33 38 10 12 6 0 0 71 18 864
2014 Non-supervisor 41 33 11 8 5 1 1 76 13 2618
2011 Supervisor 35 37 9 12 6 0 1 73 19 1080
2011 Non-supervisor 41 34 11 8 5 1 1 76 13 3053

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 26 9 14 10 0 14 62 28 921
2017 Non-supervisor 34 25 12 10 9 2 8 66 21 2960
2014 Supervisor 34 23 7 11 12 1 13 66 27 865
2014 Non-supervisor 35 26 12 9 8 2 8 68 19 2623
2011 Supervisor 27 24 9 14 13 0 14 59 31 1080
2011 Non-supervisor 32 27 10 11 11 2 7 65 24 3051
2008 Supervisor 34 25 6 13 12 0 10 65 28 950
2008 Non-supervisor 38 26 9 11 9 2 5 69 22 2668

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 47 8 6 4 0 0 82 10 923
2017 Non-supervisor 32 44 12 7 6 0 0 75 13 2960
2014 Supervisor 36 47 8 5 4 0 0 83 9 865
2014 Non-supervisor 30 41 12 10 7 0 0 71 16 2621
2011 Supervisor 40 40 8 7 5 0 0 80 12 1079
2011 Non-supervisor 31 39 12 9 9 0 0 70 18 3050
2008 Supervisor 43 40 7 7 3 0 0 84 10 944
2008 Non-supervisor 33 40 12 9 6 0 0 73 15 2661

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 41 15 13 7 0 0 65 20 924
2017 Non-supervisor 28 37 16 10 8 0 0 66 18 2962
2014 Supervisor 24 39 16 13 7 0 0 63 20 864
2014 Non-supervisor 25 35 16 12 11 1 0 61 24 2622
2011 Supervisor 23 38 16 12 10 0 0 62 22 1078
2011 Non-supervisor 23 33 17 13 13 0 0 56 26 3053

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 43 12 13 5 0 0 70 18 924
2017 Non-supervisor 28 40 15 11 6 0 0 68 17 2957

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 40 9 5 3 0 0 83 9 922
2017 Non-supervisor 37 40 11 7 4 1 0 77 11 2958
2014 Supervisor 45 40 9 4 2 0 0 85 6 865
2014 Non-supervisor 36 40 13 7 4 0 0 76 11 2622
2011 Supervisor 45 39 8 5 4 0 0 84 8 1077
2011 Non-supervisor 35 39 12 8 6 1 0 75 13 3054
2008 Supervisor 53 34 7 4 2 1 0 87 6 950
2008 Non-supervisor 37 39 11 6 5 1 0 78 11 2670

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 40 12 10 7 0 0 71 17 921
2017 Non-supervisor 30 37 14 10 8 0 0 67 18 2959

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 36 6 2 1 0 0 91 3 923
2017 Non-supervisor 49 34 10 4 2 0 0 84 6 2956
2014 Supervisor 66 25 6 2 1 0 0 91 3 865
2014 Non-supervisor 58 29 8 3 2 0 0 87 5 2620
2011 Supervisor 63 30 5 2 1 0 0 92 3 1080
2011 Non-supervisor 54 31 8 4 2 0 0 85 6 3052

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 45 8 7 3 0 0 82 10 922
2017 Non-supervisor 27 42 13 10 6 1 0 70 17 2951
2014 Supervisor 34 45 9 8 4 0 0 79 12 865
2014 Non-supervisor 23 42 12 14 9 0 0 65 23 2623
2011 Supervisor 40 40 7 8 4 0 0 80 13 1079
2011 Non-supervisor 27 39 13 12 9 0 0 66 21 3050

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 37 13 8 5 0 0 75 12 922
2017 Non-supervisor 32 35 16 10 6 0 0 67 17 2949
2014 Supervisor 36 38 12 8 5 0 0 75 13 865
2014 Non-supervisor 29 34 16 11 9 0 0 64 20 2622

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 37 14 12 5 0 0 69 17 922
2017 Non-supervisor 31 38 15 10 6 0 0 70 16 2954
2014 Supervisor 34 38 13 10 4 0 0 72 14 864
2014 Non-supervisor 30 37 14 10 7 1 0 68 18 2621
2011 Supervisor 37 38 10 9 6 1 0 75 14 1080
2011 Non-supervisor 33 38 13 9 6 0 0 72 14 3049

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 40 11 5 3 0 0 82 8 922
2017 Non-supervisor 40 39 11 6 4 0 0 79 10 2952
2014 Supervisor 42 43 9 4 2 0 0 85 6 864
2014 Non-supervisor 39 38 13 7 4 0 0 77 10 2621
2011 Supervisor 45 38 8 6 3 0 0 83 9 1080
2011 Non-supervisor 39 40 10 7 4 0 0 79 12 3053
2008 Supervisor 50 36 7 5 3 0 0 86 7 950
2008 Non-supervisor 40 41 9 6 4 0 0 82 9 2671

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 36 22 15 11 0 0 52 26 924
2017 Non-supervisor 37 38 16 5 3 1 1 76 8 2963
2014 Supervisor 12 31 26 16 14 0 1 44 31 865
2014 Non-supervisor 34 37 17 7 4 0 1 71 11 2622
2011 Supervisor 14 29 25 17 14 0 0 43 32 1079
2011 Non-supervisor 33 36 18 8 4 0 0 70 12 3055
2008 Supervisor 10 30 25 20 15 0 0 40 35 948
2008 Non-supervisor 26 38 22 9 5 0 0 64 15 2675

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 31 40 12 3 0 1 15 44 922
2017 Non-supervisor 9 23 36 18 9 2 3 29 34 2948
2014 Supervisor 15 29 40 11 4 0 0 15 45 860
2014 Non-supervisor 11 26 34 18 7 1 2 26 38 2616
2011 Supervisor 15 36 34 10 4 0 1 14 52 1078
2011 Non-supervisor 13 26 33 17 7 1 3 25 40 3050
2008 Supervisor 13 33 39 11 3 0 1 14 46 949
2008 Non-supervisor 10 29 35 17 6 1 2 24 40 2668

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 26 34 21 7 1 2 28 37 920
2017 Non-supervisor 10 17 28 21 15 4 4 40 29 2935
2014 Supervisor 11 21 33 23 10 1 2 34 32 858
2014 Non-supervisor 11 19 28 22 13 3 4 38 32 2609
2011 Supervisor 17 19 30 21 11 1 2 33 36 1075
2011 Non-supervisor 15 18 24 23 14 2 4 40 35 3046
2008 Supervisor 12 21 29 25 11 1 2 36 34 947
2008 Non-supervisor 11 20 27 23 14 2 3 39 33 2665

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 32 33 12 3 1 1 15 51 919
2017 Non-supervisor 15 24 30 16 9 2 4 27 41 2949
2014 Supervisor 24 31 30 10 3 0 1 13 56 860
2014 Non-supervisor 18 26 30 14 6 2 3 22 47 2608
2011 Supervisor 22 29 30 12 5 0 1 18 52 1077
2011 Non-supervisor 18 24 29 15 8 1 4 25 45 3048
2008 Supervisor 16 27 35 15 5 0 1 21 44 950
2008 Non-supervisor 14 24 32 17 9 2 3 27 39 2662

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 27 38 17 4 0 0 21 41 914
2017 Non-supervisor 7 14 30 29 16 1 4 47 21 2931
2014 Supervisor 16 28 36 15 4 0 1 19 44 863
2014 Non-supervisor 8 16 32 28 12 2 3 41 25 2599
2011 Supervisor 14 26 37 17 4 0 1 22 40 1077
2011 Non-supervisor 8 16 31 27 14 1 3 43 25 3044
2008 Supervisor 13 25 40 17 5 0 1 22 38 950
2008 Non-supervisor 7 17 32 28 14 1 2 43 24 2656

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 31 30 11 3 1 1 14 56 919
2017 Non-supervisor 15 21 27 18 12 3 5 32 39 2940
2014 Supervisor 27 33 25 10 3 0 1 14 61 863
2014 Non-supervisor 19 23 27 16 9 2 4 26 45 2612
2011 Supervisor 31 27 29 8 4 0 1 13 58 1078
2011 Non-supervisor 19 22 27 17 11 1 4 29 42 3048
2008 Supervisor 24 33 28 11 3 1 1 14 57 950
2008 Non-supervisor 15 21 29 19 11 1 3 32 38 2660

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 25 30 21 9 0 2 31 38 923
2017 Non-supervisor 10 17 24 22 16 5 6 43 30 2942
2014 Supervisor 9 20 31 26 11 1 3 38 30 863
2014 Non-supervisor 9 15 27 25 15 4 5 44 27 2612
2011 Supervisor 8 15 34 26 13 0 3 41 24 1076
2011 Non-supervisor 8 14 25 25 18 3 7 48 24 3051
2008 Supervisor 12 22 32 21 10 1 3 32 35 948
2008 Non-supervisor 10 17 26 23 16 3 5 42 30 2666

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 32 35 10 3 0 1 13 52 921
2017 Non-supervisor 16 22 30 15 9 3 4 26 42 2944
2014 Supervisor 21 33 35 8 3 0 1 11 54 863
2014 Non-supervisor 20 24 28 14 7 2 4 22 47 2616
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 19 5 3 3 0 2 89 6 922
2017 Non-supervisor 69 16 5 4 2 1 3 88 6 2964
2014 Supervisor 72 14 5 4 2 0 3 89 6 865
2014 Non-supervisor 68 16 5 4 3 0 4 88 7 2617
2011 Supervisor 67 17 6 4 3 0 3 86 7 1081
2011 Non-supervisor 67 15 6 4 3 1 4 87 7 3053
2008 Supervisor 64 15 6 5 4 0 6 84 9 950
2008 Non-supervisor 64 14 5 4 4 1 7 85 9 2670

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 40 12 8 8 2 2 71 17 919
2017 Non-supervisor 28 29 16 9 8 5 5 63 19 2961
2014 Supervisor 35 35 13 8 5 1 2 73 14 865
2014 Non-supervisor 29 29 15 9 10 4 4 63 21 2621

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 32 6 5 5 0 0 84 10 920
2017 Non-supervisor 43 29 10 9 7 1 0 73 17 2960
2014 Supervisor 55 30 6 6 3 0 0 85 9 865
2014 Non-supervisor 41 29 10 9 9 1 0 72 18 2623

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 41 9 9 5 0 0 77 14 920
2017 Non-supervisor 33 34 13 10 7 2 1 69 18 2961
2014 Supervisor 36 44 8 8 3 0 0 81 11 865
2014 Non-supervisor 29 36 13 13 6 2 1 67 20 2620
2011 Supervisor 38 38 8 10 5 1 0 77 15 1081
2011 Non-supervisor 28 36 13 12 8 2 1 66 21 3055
2008 Supervisor 41 37 6 10 4 0 1 79 15 948
2008 Non-supervisor 29 37 12 12 8 2 1 67 20 2673

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 32 9 7 5 2 0 78 13 921
2017 Non-supervisor 26 27 15 10 9 11 1 61 22 2955
2014 Supervisor 47 32 9 7 3 1 1 81 10 865
2014 Non-supervisor 25 27 17 11 10 9 1 58 23 2620
2011 Supervisor 47 28 9 8 6 2 0 77 14 1080
2011 Non-supervisor 27 26 16 11 12 8 1 57 25 3052
2008 Supervisor 52 27 7 6 6 2 1 81 12 948
2008 Non-supervisor 27 26 14 13 12 8 1 58 27 2673

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 34 16 18 11 5 2 52 31 923
2017 Non-supervisor 13 18 18 14 13 20 3 41 36 2958
2014 Supervisor 15 32 19 16 12 3 2 50 29 865
2014 Non-supervisor 10 18 20 16 16 17 3 35 40 2618

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 6 6 3 0 0 85 9 920
2017 Non-supervisor 44 36 8 8 4 0 0 81 11 2958
2014 Supervisor 45 42 7 5 2 0 0 87 7 865
2014 Non-supervisor 42 38 9 7 4 0 0 80 11 2617
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 37 11 9 4 0 1 75 14 923
2017 Non-supervisor 42 33 11 8 5 1 1 76 13 2964
2014 Supervisor 36 39 11 8 5 0 0 76 13 865
2014 Non-supervisor 40 32 12 9 6 1 1 73 15 2622
2011 Supervisor 33 36 12 12 7 0 0 70 18 1081
2011 Non-supervisor 34 34 14 10 8 0 0 68 18 3054
2008 Supervisor 30 38 12 10 9 0 1 68 19 948
2008 Non-supervisor 29 34 14 12 10 1 0 64 22 2671

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 11 7 4 1 1 78 11 922
2017 Non-supervisor 48 29 11 5 4 2 1 80 9 2962
2014 Supervisor 43 33 12 6 4 1 0 78 10 865
2014 Non-supervisor 46 28 11 6 6 2 1 76 13 2621
2011 Supervisor 41 31 12 9 6 1 0 72 15 1081
2011 Non-supervisor 39 30 13 9 7 2 0 71 16 3052
2008 Supervisor 41 32 11 8 7 2 1 75 14 947
2008 Non-supervisor 37 30 13 10 8 2 0 68 18 2670

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 36 9 7 4 0 1 80 11 924
2017 Non-supervisor 45 30 10 8 5 1 1 77 13 2964
2014 Supervisor 43 35 9 9 4 0 0 78 14 865
2014 Non-supervisor 42 31 10 9 7 1 0 74 15 2621
2011 Supervisor 39 34 10 9 7 0 0 74 17 1080
2011 Non-supervisor 36 33 12 10 8 0 0 69 19 3050
2008 Supervisor 37 37 8 9 8 0 1 75 16 946
2008 Non-supervisor 33 32 11 12 11 1 0 66 23 2674

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 14 4 1 1 0 2 93 3 922
2017 Non-supervisor 79 12 4 1 1 0 3 94 3 2958
2014 Supervisor 78 13 3 2 1 0 3 93 3 865
2014 Non-supervisor 76 12 4 2 2 0 4 92 4 2622
2011 Supervisor 76 12 4 3 1 0 3 91 5 1080
2011 Non-supervisor 76 12 4 2 2 1 4 92 4 3051
2008 Supervisor 76 8 3 4 3 0 7 89 7 948
2008 Non-supervisor 75 10 3 2 3 0 7 91 5 2667

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 27 9 6 5 2 4 79 12 920
2017 Non-supervisor 54 24 7 4 5 3 4 84 9 2960
2014 Supervisor 43 25 9 7 6 3 6 75 14 865
2014 Non-supervisor 47 25 9 5 7 3 4 77 13 2622
2011 Supervisor 37 29 9 8 9 2 6 72 19 1079
2011 Non-supervisor 40 28 10 8 9 3 3 71 18 3054

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 30 9 4 4 0 1 82 8 922
2017 Non-supervisor 58 25 7 5 4 1 0 83 9 2962

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 26 12 5 4 1 1 80 9 922
2017 Non-supervisor 58 23 9 3 4 2 0 83 7 2962

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 11 6 4 0 1 78 11 921
2017 Non-supervisor 54 25 10 6 5 0 0 79 11 2956
2014 Supervisor 49 30 11 5 4 0 0 80 9 865
2014 Non-supervisor 48 26 11 7 6 1 0 75 13 2622
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 37 15 9 6 4 6 66 17 922
2014 Supervisor 29 34 15 8 6 3 5 68 16 865

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 40 15 8 5 3 0 70 14 923
2017 Non-supervisor 26 33 17 9 7 8 0 64 17 2963
2014 Supervisor 29 42 14 8 5 3 0 73 13 864
2014 Non-supervisor 23 33 17 9 9 9 0 62 19 2617
2011 Supervisor 30 33 16 9 8 3 0 66 18 1080
2011 Non-supervisor 22 29 19 10 12 7 0 55 24 3051

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 40 17 13 7 1 0 63 20 921
2017 Non-supervisor 22 32 19 13 10 3 0 56 24 2964
2014 Supervisor 25 40 15 12 7 1 0 66 19 863
2014 Non-supervisor 21 30 20 13 13 3 0 53 27 2617
2011 Supervisor 25 34 15 13 12 1 0 59 26 1080
2011 Non-supervisor 20 29 18 14 17 2 0 50 32 3053
2008 Supervisor 27 34 14 11 12 1 1 62 23 948
2008 Non-supervisor 21 31 16 13 17 2 0 53 30 2674

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 35 22 17 9 2 0 51 27 921
2017 Non-supervisor 16 29 21 16 11 7 0 49 29 2959
2014 Supervisor 14 40 21 16 8 1 0 54 25 864
2014 Non-supervisor 15 28 20 16 13 7 0 47 32 2613
2011 Supervisor 12 38 16 18 13 3 0 52 32 1080
2011 Non-supervisor 13 27 19 17 17 6 0 43 36 3056
2008 Supervisor 14 38 17 18 11 2 0 53 30 947
2008 Non-supervisor 12 29 19 19 16 6 0 43 37 2672

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 33 18 16 10 3 0 54 27 922
2017 Non-supervisor 18 26 20 13 15 8 0 48 31 2961
2014 Supervisor 19 31 21 14 11 4 0 53 26 864
2014 Non-supervisor 16 24 19 16 17 8 0 44 36 2612
2011 Supervisor 18 32 19 14 12 4 0 52 28 1080
2011 Non-supervisor 15 25 18 14 20 8 0 44 37 3055
2008 Supervisor 19 35 15 14 13 5 0 56 28 947
2008 Non-supervisor 13 26 17 15 19 9 0 44 38 2671

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 39 19 18 9 1 0 54 27 921
2017 Non-supervisor 16 29 21 17 13 5 0 47 31 2958
2014 Supervisor 16 41 18 15 9 1 0 57 24 864
2014 Non-supervisor 15 30 20 17 14 4 0 46 33 2613
2011 Supervisor 15 37 15 19 12 1 0 53 32 1080
2011 Non-supervisor 14 29 19 19 17 3 0 44 37 3055
2008 Supervisor 18 39 14 16 12 0 0 58 28 948
2008 Non-supervisor 13 34 16 20 15 2 0 47 36 2673
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 44 16 13 4 1 0 66 18 922
2017 Non-supervisor 22 40 19 12 5 2 0 63 17 2956
2014 Supervisor 24 44 15 11 5 1 0 69 16 864
2014 Non-supervisor 21 40 19 10 7 2 0 62 18 2616
2011 Supervisor 25 43 14 10 6 1 0 69 16 1080
2011 Non-supervisor 21 39 17 12 9 2 0 61 22 3052

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 46 8 3 1 1 0 88 4 920
2017 Non-supervisor 37 42 11 4 2 3 0 82 6 2958
2014 Supervisor 45 42 7 3 1 1 0 89 4 863
2014 Non-supervisor 38 41 11 5 2 3 1 82 7 2609
2011 Supervisor 44 39 9 4 1 2 0 85 6 1081
2011 Non-supervisor 38 37 12 6 3 3 0 78 10 3053

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 40 8 7 3 2 0 82 9 919
2017 Non-supervisor 33 37 13 8 4 3 1 73 13 2951
2014 Supervisor 45 37 10 4 2 1 0 83 6 863
2014 Non-supervisor 34 37 12 7 5 4 1 74 13 2609
2011 Supervisor 44 33 8 8 4 3 0 80 12 1081
2011 Non-supervisor 32 32 13 10 8 5 1 68 18 3054
2008 Supervisor 43 35 9 6 4 2 1 80 11 949
2008 Non-supervisor 29 33 13 11 8 4 1 66 20 2670

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 39 14 7 3 1 1 74 11 917
2017 Non-supervisor 21 33 22 10 6 6 1 58 18 2959
2014 Supervisor 37 38 15 6 3 1 0 76 9 863
2014 Non-supervisor 22 32 22 11 6 6 1 58 18 2609
2011 Supervisor 25 37 20 9 6 3 1 64 15 1081
2011 Non-supervisor 14 29 25 14 11 6 1 47 26 3054

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 26 21 11 9 7 6 52 23 921
2017 Non-supervisor 17 25 18 13 11 12 3 50 29 2955
2014 Supervisor 20 26 17 11 11 8 6 54 26 863
2014 Non-supervisor 16 23 19 13 15 12 2 45 33 2611
2011 Supervisor 20 22 18 15 11 9 5 49 30 1081
2011 Non-supervisor 13 22 19 14 16 13 2 42 35 3056

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 8 6 1 0 2 84 8 922
2017 Non-supervisor 58 22 9 4 2 2 4 85 6 2957
2014 Supervisor 57 23 8 6 2 1 3 83 8 862
2014 Non-supervisor 57 21 9 4 2 2 5 84 6 2609

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 26 6 3 1 2 2 90 4 918
2017 Non-supervisor 61 22 6 3 2 3 3 88 5 2962
2014 Supervisor 66 22 5 1 1 2 2 92 3 862
2014 Non-supervisor 64 20 6 2 1 3 3 90 3 2609
2011 Supervisor 72 19 5 1 0 0 2 93 2 1077
2011 Non-supervisor 67 18 7 2 1 2 3 89 4 3052
2008 Supervisor 71 18 5 2 1 1 1 91 3 949
2008 Non-supervisor 69 17 6 2 2 1 2 89 4 2673

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 34 17 18 10 1 0 55 28 922
2017 Non-supervisor 20 30 18 15 12 4 1 52 29 2957
2014 Supervisor 29 39 14 9 7 1 0 69 17 861
2014 Non-supervisor 22 31 17 14 12 4 1 55 27 2608
2011 Supervisor 29 37 14 12 8 1 0 66 20 1076
2011 Non-supervisor 22 32 15 14 15 2 0 55 29 3055
2008 Supervisor 32 37 14 10 7 1 0 69 17 949
2008 Non-supervisor 22 34 17 13 12 2 0 57 26 2673

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 34 14 17 11 1 2 56 29 919
2017 Non-supervisor 17 27 16 15 17 4 3 48 35 2959
2014 Supervisor 24 30 15 14 13 1 2 56 28 862
2014 Non-supervisor 16 24 17 15 21 4 3 43 39 2607
2011 Supervisor 21 30 15 14 17 1 2 53 32 1076
2011 Non-supervisor 13 25 16 17 25 2 2 39 44 3055
2008 Supervisor 19 32 13 17 16 1 2 53 34 949
2008 Non-supervisor 13 29 16 16 22 1 2 44 39 2672

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 44 17 10 4 1 0 69 14 921
2017 Non-supervisor 20 35 22 11 7 4 1 58 19 2961

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 40 14 3 1 4 1 81 4 924
2017 Non-supervisor 34 34 17 4 3 7 1 74 7 2953
2014 Supervisor 42 36 14 2 1 5 0 82 4 862
2014 Non-supervisor 38 33 15 4 3 6 1 76 7 2607

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 46 11 3 2 1 0 83 5 922
2017 Non-supervisor 36 41 14 5 2 3 0 78 7 2958
2014 Supervisor 42 39 13 3 1 3 0 83 4 862
2014 Non-supervisor 36 38 14 5 3 4 0 76 9 2608
2011 Supervisor 37 39 13 5 4 2 0 78 9 1078
2011 Non-supervisor 29 38 15 7 6 4 0 70 14 3057

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 42 6 4 3 0 0 87 7 924
2017 Non-supervisor 45 37 10 5 3 0 0 82 8 2956
2014 Supervisor 50 38 7 3 2 0 0 88 5 861
2014 Non-supervisor 45 35 10 5 4 0 0 81 10 2609
2011 Supervisor 45 36 9 5 4 0 0 81 10 1076
2011 Non-supervisor 38 37 11 7 7 0 0 75 14 3055
2008 Supervisor 43 38 9 5 4 0 0 82 9 949
2008 Non-supervisor 33 40 12 8 7 0 0 73 15 2673

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 36 15 8 5 1 0 72 13 923
2017 Non-supervisor 35 33 16 9 7 1 0 68 16 2956
2014 Supervisor 38 37 14 6 5 0 0 76 10 862
2014 Non-supervisor 32 34 16 10 7 1 0 67 17 2608
2011 Supervisor 37 33 15 7 8 0 0 70 15 1078
2011 Non-supervisor 31 31 17 10 10 1 0 63 20 3052

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 39 13 9 5 0 0 73 14 922
2017 Non-supervisor 33 35 15 10 6 0 0 69 16 2961
2014 Supervisor 38 38 14 6 4 0 0 76 10 862
2014 Non-supervisor 31 36 15 10 7 1 0 67 18 2608
2011 Supervisor 37 34 12 10 7 0 0 71 17 1079
2011 Non-supervisor 30 34 15 11 10 0 0 64 21 3053
2008 Supervisor 40 37 9 9 4 0 0 77 14 950
2008 Non-supervisor 31 38 13 11 8 0 0 69 18 2674

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 32 15 10 7 3 1 67 17 923
2017 Non-supervisor 31 28 19 10 8 4 1 61 18 2957
2014 Supervisor 38 29 15 9 6 2 1 69 15 862
2014 Non-supervisor 31 27 18 10 9 4 1 61 20 2609
2011 Supervisor 37 25 16 10 7 3 1 65 18 1079
2011 Non-supervisor 31 26 17 11 10 4 1 60 22 3054
2008 Supervisor 37 27 15 9 5 3 3 68 15 949
2008 Non-supervisor 29 29 17 12 9 4 1 61 21 2671
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 31 37 32 922
2017 Non-supervisor 26 39 35 2960
2014 Supervisor 32 36 32 862
2014 Non-supervisor 28 38 35 2606
2011 Supervisor 31 38 31 1079
2011 Non-supervisor 28 37 35 3056

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 27 32 32 4 0 5 286
2017 Non-supervisor 16 29 30 5 12 7 772
2014 Supervisor 25 45 20 4 9999 6 279
2014 Non-supervisor 16 32 29 12 9999 11 723
2011 Supervisor 22 32 29 8 9999 9 342
2011 Non-supervisor 17 30 31 11 9999 11 854
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 919
2017 Non-supervisor 18 82 2960
2014 Supervisor 15 85 861
2014 Non-supervisor 20 80 2598

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 149
2017 Non-supervisor 51 535
2014 Supervisor 35 125
2014 Non-supervisor 51 506

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 149
2017 Non-supervisor 60 535
2014 Supervisor 58 125
2014 Non-supervisor 64 506

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 149
2017 Non-supervisor 3 535
2014 Supervisor 29 125
2014 Non-supervisor 4 506

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 149
2014 Supervisor 0 125
2014 Non-supervisor 0 506

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 149
2017 Non-supervisor 4 535
2014 Non-supervisor 3 506

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 149
2017 Non-supervisor 8 535
2014 Supervisor 4 125
2014 Non-supervisor 7 506

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 149
2017 Non-supervisor 3 535
2014 Supervisor 4 125
2014 Non-supervisor 4 506

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 148
2017 Non-supervisor 39 537
2014 Supervisor 47 126
2014 Non-supervisor 40 506

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 148
2017 Non-supervisor 42 537
2014 Supervisor 35 126
2014 Non-supervisor 41 506

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 148
2017 Non-supervisor 44 537
2014 Supervisor 42 126
2014 Non-supervisor 43 506

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 148
2017 Non-supervisor 40 537
2014 Supervisor 41 126
2014 Non-supervisor 35 506

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 148
2017 Non-supervisor 30 537
2014 Supervisor 31 126
2014 Non-supervisor 28 506

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 148
2017 Non-supervisor 56 537
2014 Supervisor 55 126
2014 Non-supervisor 54 506

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 148
2017 Non-supervisor 34 537
2014 Supervisor 44 126
2014 Non-supervisor 31 506

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 537

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 148
2017 Non-supervisor 8 537
2014 Supervisor 6 126
2014 Non-supervisor 6 506

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 148
2017 Non-supervisor 12 537
2014 Supervisor 15 126
2014 Non-supervisor 14 506

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 148
2017 Non-supervisor 47 537
2014 Supervisor 47 126
2014 Non-supervisor 49 506

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 148
2017 Non-supervisor 27 537
2014 Supervisor 29 126
2014 Non-supervisor 27 506

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 148
2017 Non-supervisor 13 537
2014 Supervisor 13 126
2014 Non-supervisor 14 506

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 149
2017 Non-supervisor 52 537
2014 Supervisor 66 126
2014 Non-supervisor 53 505

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 149
2017 Non-supervisor 24 537
2014 Supervisor 35 126
2014 Non-supervisor 24 505

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 149
2017 Non-supervisor 9 537
2014 Supervisor 26 126
2014 Non-supervisor 7 505

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 149
2017 Non-supervisor 23 537
2014 Supervisor 16 126
2014 Non-supervisor 24 505

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 149
2017 Non-supervisor 6 537
2014 Supervisor 14 126
2014 Non-supervisor 9 505

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 149
2017 Non-supervisor 8 537
2014 Supervisor 4 126
2014 Non-supervisor 10 505

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 149
2017 Non-supervisor 12 537
2014 Supervisor 20 126
2014 Non-supervisor 15 505

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 149
2017 Non-supervisor 12 537
2014 Supervisor 10 126
2014 Non-supervisor 12 505

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 149
2017 Non-supervisor 26 537
2014 Supervisor 16 126
2014 Non-supervisor 25 505

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 140
2017 Non-supervisor 11 492
2014 Supervisor 15 121
2014 Non-supervisor 14 453

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 140
2017 Non-supervisor 21 492
2014 Supervisor 10 121
2014 Non-supervisor 16 453

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 140
2017 Non-supervisor 11 492
2014 Supervisor 11 121
2014 Non-supervisor 11 453

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 140
2017 Non-supervisor 7 492
2014 Supervisor 9 121
2014 Non-supervisor 8 453

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 140
2017 Non-supervisor 11 492
2014 Supervisor 13 121
2014 Non-supervisor 11 453

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 140
2017 Non-supervisor 9 492
2014 Supervisor 13 121
2014 Non-supervisor 11 453

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 140
2017 Non-supervisor 14 492
2014 Supervisor 12 121
2014 Non-supervisor 13 453

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 140
2017 Non-supervisor 10 492
2014 Supervisor 4 121
2014 Non-supervisor 6 453

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 140
2017 Non-supervisor 7 492
2014 Supervisor 10 121
2014 Non-supervisor 10 453

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 140
2017 Non-supervisor 25 492
2014 Supervisor 26 121
2014 Non-supervisor 21 453

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 140
2017 Non-supervisor 8 492
2014 Supervisor 8 121
2014 Non-supervisor 8 453

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 140
2017 Non-supervisor 39 492
2014 Supervisor 40 121
2014 Non-supervisor 42 453

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 140
2017 Non-supervisor 53 492
2014 Supervisor 48 121
2014 Non-supervisor 53 453

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 492

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 140
2017 Non-supervisor 12 492
2014 Supervisor 14 121
2014 Non-supervisor 11 453

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 92 8 149
2017 Non-supervisor 90 10 535

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 25 20 7 6 20 4 57 16 923
2017 Non-supervisor 14 17 19 6 7 28 9 49 21 2959
2014 Supervisor 20 23 19 6 6 21 6 58 16 862
2014 Non-supervisor 14 15 20 7 9 28 8 46 23 2604

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 37 17 6 4 5 1 70 11 920
2017 Non-supervisor 25 30 18 7 6 13 2 64 14 2956
2014 Supervisor 30 33 19 5 4 8 1 69 10 862
2014 Non-supervisor 23 28 21 6 6 13 2 61 15 2603
2011 Supervisor 33 38 17 4 3 5 0 75 7 1079
2011 Non-supervisor 27 35 17 7 6 8 0 69 13 3050
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 44 5 3 1 0 15 89 5 921
2017 Non-supervisor 25 52 12 5 2 2 3 80 8 2961
2014 Supervisor 33 45 6 1 1 1 14 91 2 862
2014 Non-supervisor 24 53 12 6 1 2 3 80 7 2604
2011 Supervisor 37 42 5 2 0 0 13 92 2 1081
2011 Non-supervisor 24 54 10 6 2 1 2 81 9 3052
2008 Supervisor 35 42 6 3 1 0 14 89 4 950
2008 Non-supervisor 25 52 11 7 3 1 2 78 10 2675

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 21 23 8 6 20 10 47 20 919
2017 Non-supervisor 9 22 23 9 6 25 7 45 22 2955
2014 Supervisor 11 18 22 9 7 19 13 43 25 863
2014 Non-supervisor 7 20 24 9 8 24 8 40 25 2604
2011 Supervisor 11 22 22 9 9 18 10 45 24 1080
2011 Non-supervisor 9 20 22 10 11 23 6 40 29 3053

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 31 8 3 1 4 15 84 5 921
2017 Non-supervisor 41 32 11 3 2 8 3 82 6 2962
2014 Supervisor 38 30 8 3 1 4 15 84 6 861
2014 Non-supervisor 39 34 11 3 2 8 3 81 6 2605
2011 Supervisor 38 30 9 4 2 4 13 82 7 1081
2011 Non-supervisor 37 35 11 5 3 8 2 80 8 3053
2008 Supervisor 38 31 7 4 2 4 14 83 7 949
2008 Non-supervisor 34 39 12 4 2 7 2 79 7 2675

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 33 11 4 2 6 13 80 7 922
2017 Non-supervisor 29 32 13 6 4 13 3 72 12 2954
2014 Supervisor 33 31 10 3 3 5 15 79 8 862
2014 Non-supervisor 28 31 15 6 4 13 3 70 12 2601
2011 Supervisor 33 30 9 7 3 5 12 77 12 1080
2011 Non-supervisor 27 33 14 7 6 12 2 69 14 3050
2008 Supervisor 35 28 9 6 6 4 13 75 14 949
2008 Non-supervisor 28 33 13 9 7 8 2 68 18 2674
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 5 95 920
2017 Non-supervisor 8 92 2959
2014 Supervisor 4 96 863
2014 Non-supervisor 9 91 2595

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 47
2017 Non-supervisor 34 235
2014 Supervisor 21 34
2014 Non-supervisor 35 235

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 83 47
2017 Non-supervisor 86 235
2014 Supervisor 79 34
2014 Non-supervisor 86 235

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 47
2017 Non-supervisor 0 235
2014 Supervisor 0 34

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 235
2014 Non-supervisor 6 235

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 8 235
2014 Non-supervisor 3 235

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 235
2014 Non-supervisor 7 235

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 47
2017 Non-supervisor 19 233
2014 Non-supervisor 14 236

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 47
2017 Non-supervisor 16 233
2014 Supervisor 18 34
2014 Non-supervisor 14 236

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 47
2017 Non-supervisor 12 233
2014 Non-supervisor 7 236

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 233
2014 Non-supervisor 3 236

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 47
2017 Non-supervisor 24 233
2014 Supervisor 26 34
2014 Non-supervisor 24 236

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 47
2017 Non-supervisor 28 233
2014 Supervisor 25 34
2014 Non-supervisor 22 236

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 233
2014 Non-supervisor 3 236

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 233
2014 Non-supervisor 8 236

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 47
2017 Non-supervisor 19 233
2014 Supervisor 15 34
2014 Non-supervisor 18 236

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 47

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 10 233
2014 Supervisor 18 34
2014 Non-supervisor 13 236

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 47
2014 Supervisor 0 34

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 47
2017 Non-supervisor 25 233
2014 Supervisor 21 34
2014 Non-supervisor 38 236

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 46
2017 Non-supervisor 28 235
2014 Supervisor 35 34
2014 Non-supervisor 31 236

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 46
2017 Non-supervisor 14 235
2014 Non-supervisor 11 236

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 46
2017 Non-supervisor 7 235
2014 Non-supervisor 8 236

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 46
2017 Non-supervisor 20 235
2014 Supervisor 14 34
2014 Non-supervisor 19 236

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 235
2014 Non-supervisor 5 236

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 235
2014 Non-supervisor 12 236

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 235
2014 Non-supervisor 6 236

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 235
2014 Non-supervisor 8 236

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 46
2017 Non-supervisor 48 235
2014 Supervisor 44 34
2014 Non-supervisor 48 236

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 213
2014 Supervisor 0 33
2014 Non-supervisor 4 209

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 213
2014 Non-supervisor 12 209

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 44
2017 Non-supervisor 4 213
2014 Supervisor 0 33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 44
2017 Non-supervisor 3 213

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 213
2014 Non-supervisor 5 209

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 213
2014 Non-supervisor 6 209

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 213
2014 Non-supervisor 11 209

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 44
2017 Non-supervisor 8 213
2014 Non-supervisor 11 209

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 213
2014 Non-supervisor 9 209

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 44
2017 Non-supervisor 20 213
2014 Supervisor 27 33
2014 Non-supervisor 18 209

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 213
2014 Non-supervisor 10 209

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 44
2017 Non-supervisor 42 213
2014 Supervisor 56 33
2014 Non-supervisor 49 209

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 44
2017 Non-supervisor 61 213
2014 Supervisor 64 33
2014 Non-supervisor 61 209

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 213

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 44
2017 Non-supervisor 10 213
2014 Non-supervisor 13 209

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 89 11 47
2017 Non-supervisor 88 12 235

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 21 22 2 1 28 5 61 6 922
2017 Non-supervisor 15 16 21 3 3 33 8 54 10 2963
2014 Supervisor 20 18 21 2 2 31 7 61 6 862
2014 Non-supervisor 14 14 21 3 5 35 8 50 13 2601

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 34 18 3 2 8 1 75 6 919
2017 Non-supervisor 26 30 19 3 3 16 3 69 7 2961
2014 Supervisor 32 31 19 3 2 12 2 73 5 862
2014 Non-supervisor 25 27 20 4 3 18 3 66 9 2600
2011 Supervisor 41 36 14 3 1 6 0 81 4 1078
2011 Non-supervisor 31 34 16 4 3 10 0 73 9 3055
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 28 19 13 12 0 2 56 25 917
2017 Non-supervisor 28 26 20 11 12 0 2 56 24 2953

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 23 28 24 19 0 0 29 43 921
2017 Non-supervisor 20 29 26 14 8 1 1 51 23 2954

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 28 30 18 15 0 0 37 33 921
2017 Non-supervisor 28 31 21 12 6 1 2 61 18 2949

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 21 26 23 21 0 0 29 45 921
2017 Non-supervisor 23 24 20 16 13 1 2 49 30 2954

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 31 21 10 8 0 3 60 19 922
2017 Non-supervisor 48 26 10 3 2 1 9 83 6 2941

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 29 27 15 8 0 0 49 24 923
2017 Non-supervisor 34 32 17 9 5 0 1 67 15 2951

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 38 25 10 5 0 0 59 15 921
2017 Non-supervisor 29 33 20 11 5 1 2 64 16 2946

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 33 26 18 10 0 0 46 28 920
2017 Non-supervisor 23 32 23 12 7 1 2 57 19 2948

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 35 23 13 8 0 0 56 21 921
2017 Non-supervisor 26 32 21 12 7 1 2 60 19 2952

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 33 26 14 8 0 1 52 22 921
2017 Non-supervisor 27 33 20 11 6 1 2 62 17 2946

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 27 11 4 3 0 1 82 7 923
2017 Non-supervisor 53 24 12 5 3 0 2 80 9 2954

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 13 6 3 3 0 1 88 6 918
2017 Non-supervisor 69 13 7 4 3 1 3 86 7 2956

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 9 4 3 0 0 84 7 920
2017 Non-supervisor 56 26 10 3 2 0 2 84 6 2952

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 23 9 5 3 0 1 83 8 920
2017 Non-supervisor 60 19 9 5 4 0 2 81 10 2953

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 32 14 6 4 0 0 76 10 919
2017 Non-supervisor 56 6 2 1 1 0 34 95 2 2952

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 23 9 3 1 0 1 87 4 918
2017 Non-supervisor 63 19 7 2 1 1 7 89 3 2936

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 14 4 1 1 0 1 94 2 921
2017 Non-supervisor 66 17 6 3 3 1 5 87 6 2951

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 30 9 3 2 0 1 87 5 923
2017 Non-supervisor 51 29 12 3 2 0 3 82 5 2949

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 26 45 18 7 0 0 30 25 923
2017 Non-supervisor 14 35 36 10 4 0 0 50 14 2964

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 25 43 16 5 0 0 21 36 920
2017 Non-supervisor 6 16 38 26 13 0 1 39 22 2954

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 38 22 11 8 4 0 58 19 923
2017 Non-supervisor 16 32 22 12 7 10 0 54 21 2960

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 43 19 13 9 1 0 58 23 920
2017 Non-supervisor 18 38 20 14 8 3 0 57 22 2956
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 11 89 923
2017 Non-supervisor 15 85 2954
2014 Supervisor 10 90 863
2014 Non-supervisor 15 85 2596

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 76 24 103
2017 Non-supervisor 76 24 454
2014 Supervisor 77 23 86
2014 Non-supervisor 71 29 377

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 25 5 7 4 0 0 84 11 79
2017 Non-supervisor 48 36 6 8 1 1 0 84 10 347
2014 Supervisor 57 26 9 4 1 1 1 85 6 67
2014 Non-supervisor 50 33 6 5 2 1 2 86 8 267
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 30 19 9 7 3 0 33 67 923
2017 Non-supervisor 37 25 16 8 6 6 1 40 60 2965

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 593
2017 Non-supervisor 16 1637

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 593
2017 Non-supervisor 24 1637

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 593
2017 Non-supervisor 10 1637

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 67 593
2017 Non-supervisor 55 1637

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 593
2017 Non-supervisor 6 1637

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 593
2017 Non-supervisor 32 1637

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 21 50 14 6 2 6 580
2017 Non-supervisor 14 53 16 6 2 7 1595

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 18 20 13 25 2 16 29 47 596
2017 Non-supervisor 9 19 19 17 20 3 12 34 44 1650

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 10 16 15 36 4 19 14 65 597
2017 Non-supervisor 4 12 17 16 33 4 14 20 60 1652
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