2017 Public Service Employee Survey Results for Transport Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 47 6 8 4 0 0 83 12 616
2017 Non-visible minority 30 47 6 12 5 0 0 77 17 3236
2014 Visible minority 40 44 5 7 4 0 0 84 11 479
2014 Non-visible minority 32 46 6 12 5 0 0 77 17 2952
2011 Visible minority 44 41 5 8 3 0 0 85 11 550
2011 Non-visible minority 39 43 5 10 4 0 0 82 14 3553
2008 Visible minority 44 45 4 5 2 0 0 88 7 440
2008 Non-visible minority 39 44 4 10 3 0 0 83 13 3171

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 23 4 2 1 0 1 93 3 614
2017 Non-visible minority 65 24 5 3 1 1 1 90 4 3229
2014 Visible minority 73 19 4 1 1 1 1 94 2 478
2014 Non-visible minority 67 23 5 3 1 1 1 91 4 2952
2011 Visible minority 74 17 4 3 1 1 1 92 4 550
2011 Non-visible minority 70 20 4 2 1 1 1 92 4 3551
2008 Visible minority 77 17 3 1 1 0 1 95 2 440
2008 Non-visible minority 69 21 4 3 1 0 1 91 5 3168

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 69 19 5 4 2 0 1 90 6 615
2017 Non-visible minority 63 20 6 7 3 0 1 84 10 3238
2014 Visible minority 70 20 3 3 2 0 1 92 6 479
2014 Non-visible minority 60 22 6 7 3 0 1 83 10 2954
2011 Visible minority 73 17 4 3 3 0 0 90 6 550
2011 Non-visible minority 61 21 6 7 4 0 1 83 11 3552
2008 Visible minority 73 17 4 3 2 0 1 90 5 439
2008 Non-visible minority 60 21 6 7 4 0 1 83 11 3167

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 37 7 10 5 0 0 79 14 615
2017 Non-visible minority 39 36 7 12 7 0 0 75 18 3236
2014 Visible minority 44 37 5 9 5 0 0 81 14 479
2014 Non-visible minority 41 35 7 10 7 0 0 76 17 2953
2011 Visible minority 43 40 7 6 4 0 0 83 10 546
2011 Non-visible minority 44 35 8 8 5 0 0 79 13 3545

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 39 14 15 10 0 0 61 25 617
2017 Non-visible minority 22 35 12 18 13 0 0 57 31 3237
2014 Visible minority 31 38 11 14 5 0 1 70 19 478
2014 Non-visible minority 27 38 11 13 9 0 1 66 23 2954
2011 Visible minority 31 37 11 12 8 0 1 69 20 548
2011 Non-visible minority 31 38 11 11 8 0 1 70 19 3551
2008 Visible minority 35 37 13 10 5 0 0 72 15 440
2008 Non-visible minority 33 39 11 11 6 0 0 72 16 3167

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 11 5 5 0 0 78 10 615
2017 Non-visible minority 41 41 10 6 3 0 0 82 8 3234
2014 Visible minority 41 37 10 6 5 0 0 79 11 480
2014 Non-visible minority 41 41 10 6 3 0 0 81 9 2954
2011 Visible minority 37 37 11 9 6 0 0 74 15 550
2011 Non-visible minority 44 37 10 6 4 0 0 81 10 3550
2008 Visible minority 36 39 10 10 5 0 0 75 15 441
2008 Non-visible minority 41 40 10 6 3 0 0 81 9 3167

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 39 10 6 4 0 0 81 9 616
2017 Non-visible minority 49 36 6 5 3 0 0 86 8 3228
2014 Visible minority 43 36 9 7 4 0 0 80 11 480
2014 Non-visible minority 47 36 8 5 3 0 0 83 9 2953
2011 Visible minority 39 40 8 7 6 0 0 79 13 549
2011 Non-visible minority 50 36 6 5 3 0 0 86 8 3551
2008 Visible minority 43 38 7 8 3 1 0 81 11 441
2008 Non-visible minority 47 41 6 4 2 0 0 88 6 3171

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 41 12 5 1 0 1 82 7 613
2017 Non-visible minority 43 39 8 7 3 0 0 82 10 3230
2014 Visible minority 40 40 10 7 3 0 0 81 9 479
2014 Non-visible minority 44 39 8 5 3 0 0 83 8 2951

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 10 6 5 1 0 78 11 614
2017 Non-visible minority 47 32 9 6 4 0 0 80 11 3230
2014 Visible minority 38 36 10 7 7 1 1 76 14 479
2014 Non-visible minority 40 34 10 9 5 0 1 75 15 2949
2011 Visible minority 39 36 10 9 6 0 0 75 15 549
2011 Non-visible minority 40 35 10 9 5 0 1 75 15 3553

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 24 15 9 9 3 11 62 21 616
2017 Non-visible minority 33 26 10 11 9 2 9 65 23 3232
2014 Visible minority 34 22 15 8 10 2 11 63 20 480
2014 Non-visible minority 35 26 10 9 9 2 9 68 21 2954
2011 Visible minority 25 27 12 11 12 2 10 59 26 547
2011 Non-visible minority 32 26 9 11 12 1 9 65 26 3553
2008 Visible minority 32 24 13 11 10 3 7 63 23 441
2008 Non-visible minority 38 26 7 12 10 1 6 69 23 3164

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 45 11 5 5 0 0 79 10 616
2017 Non-visible minority 32 44 11 7 6 0 0 77 13 3234
2014 Visible minority 33 44 9 8 5 1 0 78 13 480
2014 Non-visible minority 31 42 12 8 6 0 0 74 15 2952
2011 Visible minority 33 41 11 8 7 0 0 73 15 548
2011 Non-visible minority 33 39 11 9 8 0 0 72 16 3550
2008 Visible minority 34 41 11 8 5 0 0 76 13 438
2008 Non-visible minority 35 40 10 8 6 0 0 76 14 3155

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 38 16 10 9 0 0 65 19 617
2017 Non-visible minority 28 38 15 11 7 0 0 66 18 3236
2014 Visible minority 27 36 18 7 10 1 0 65 17 480
2014 Non-visible minority 25 35 15 13 10 0 0 61 24 2953
2011 Visible minority 21 36 17 11 13 1 0 59 25 550
2011 Non-visible minority 23 34 17 13 12 0 0 58 25 3549

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 39 15 10 5 0 0 70 14 617
2017 Non-visible minority 27 41 14 12 6 0 0 68 18 3231

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 39 9 6 3 0 0 83 8 616
2017 Non-visible minority 37 40 11 7 4 0 0 78 11 3232
2014 Visible minority 48 36 8 4 3 0 0 85 7 479
2014 Non-visible minority 37 40 12 7 4 0 0 77 10 2954
2011 Visible minority 46 38 7 4 4 1 0 84 8 550
2011 Non-visible minority 36 40 11 7 5 0 0 76 12 3549
2008 Visible minority 51 37 4 3 4 1 0 89 7 440
2008 Non-visible minority 40 38 11 6 4 1 0 79 10 3167

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 38 16 8 7 0 0 69 15 617
2017 Non-visible minority 30 38 14 10 8 0 0 68 18 3230

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 32 10 2 3 0 0 85 5 617
2017 Non-visible minority 51 35 9 4 2 0 0 86 5 3229
2014 Visible minority 63 29 5 2 2 0 0 92 4 479
2014 Non-visible minority 59 28 8 3 2 0 0 87 5 2952
2011 Visible minority 58 31 7 2 2 0 0 89 3 550
2011 Non-visible minority 56 30 7 4 2 0 0 87 6 3550

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 40 13 9 6 1 0 72 15 616
2017 Non-visible minority 29 43 12 9 6 0 0 73 15 3225
2014 Visible minority 29 41 11 9 8 1 1 72 17 480
2014 Non-visible minority 25 42 11 13 8 0 0 68 20 2954
2011 Visible minority 30 38 12 10 9 1 1 69 19 550
2011 Non-visible minority 30 39 12 11 8 0 0 70 19 3548

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 34 18 10 6 0 0 66 15 614
2017 Non-visible minority 34 36 15 10 6 0 0 70 15 3224
2014 Visible minority 35 32 16 9 7 1 1 67 17 480
2014 Non-visible minority 30 36 15 10 9 0 0 66 19 2953

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 38 15 9 6 0 0 70 15 617
2017 Non-visible minority 31 38 14 10 5 0 0 70 16 3226
2014 Visible minority 34 37 15 8 5 1 0 72 13 480
2014 Non-visible minority 31 37 14 11 7 0 0 69 18 2951
2011 Visible minority 37 37 11 9 5 1 0 74 15 546
2011 Non-visible minority 34 38 13 9 6 0 0 73 14 3551

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 37 13 5 3 0 0 79 8 617
2017 Non-visible minority 40 39 11 6 4 0 0 80 10 3224
2014 Visible minority 44 37 10 5 3 1 0 82 8 480
2014 Non-visible minority 39 39 12 6 3 0 0 79 9 2951
2011 Visible minority 40 40 11 6 4 0 0 79 10 549
2011 Non-visible minority 41 39 9 7 4 0 0 80 11 3553
2008 Visible minority 40 42 7 5 4 0 0 83 10 440
2008 Non-visible minority 43 40 8 5 3 0 0 83 9 3168

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 42 14 6 3 0 1 77 9 616
2017 Non-visible minority 32 37 18 8 5 0 0 69 13 3238
2014 Visible minority 29 41 19 5 4 1 0 71 10 480
2014 Non-visible minority 28 34 19 10 7 0 1 63 17 2953
2011 Visible minority 33 39 16 7 3 1 0 73 11 550
2011 Non-visible minority 28 34 20 11 7 0 1 62 18 3552
2008 Visible minority 26 38 24 8 3 0 0 65 11 441
2008 Non-visible minority 21 35 22 12 8 0 0 57 21 3170

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 24 37 16 5 2 4 23 37 610
2017 Non-visible minority 10 25 37 17 8 1 2 26 36 3227
2014 Visible minority 12 23 36 16 7 2 4 25 38 478
2014 Non-visible minority 12 28 36 16 6 1 2 23 40 2945
2011 Visible minority 14 22 35 17 6 1 4 25 38 546
2011 Non-visible minority 13 30 33 15 6 0 2 22 44 3551
2008 Visible minority 11 24 38 15 6 2 3 22 38 439
2008 Non-visible minority 11 31 35 16 5 0 2 22 42 3165

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 17 26 21 13 6 8 39 31 608
2017 Non-visible minority 10 19 31 21 13 3 3 37 31 3215
2014 Visible minority 10 19 31 18 11 5 7 32 32 474
2014 Non-visible minority 11 19 29 23 13 2 3 37 32 2940
2011 Visible minority 12 18 24 24 13 2 8 41 33 548
2011 Non-visible minority 16 18 26 23 13 1 3 37 36 3542
2008 Visible minority 9 19 23 25 15 4 5 44 31 438
2008 Non-visible minority 12 20 28 23 13 2 2 38 33 3161

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 25 29 15 6 3 6 24 44 610
2017 Non-visible minority 16 26 31 16 8 2 2 24 43 3226
2014 Visible minority 17 21 34 15 5 3 6 22 41 476
2014 Non-visible minority 20 28 29 13 6 2 2 19 51 2940
2011 Visible minority 17 24 28 15 8 2 5 25 45 546
2011 Non-visible minority 20 25 30 14 7 1 3 23 47 3548
2008 Visible minority 12 20 33 20 7 1 5 29 35 439
2008 Non-visible minority 15 25 33 16 8 1 2 25 41 3160

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 15 31 27 13 2 6 44 22 607
2017 Non-visible minority 9 17 32 26 13 1 2 40 27 3206
2014 Visible minority 9 14 35 25 10 2 5 37 25 472
2014 Non-visible minority 10 20 33 25 10 1 2 35 31 2936
2011 Visible minority 10 14 29 29 13 1 4 44 25 546
2011 Non-visible minority 10 19 33 24 11 0 2 36 30 3543
2008 Visible minority 6 17 32 29 12 2 3 42 24 439
2008 Non-visible minority 8 19 34 25 11 1 2 37 28 3155

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 18 30 16 10 3 7 29 38 607
2017 Non-visible minority 17 25 27 16 10 2 3 27 44 3219
2014 Visible minority 16 23 29 16 8 3 5 26 42 477
2014 Non-visible minority 21 26 27 14 7 2 3 23 50 2944
2011 Visible minority 19 20 27 17 10 2 5 29 42 548
2011 Non-visible minority 22 24 27 14 9 1 3 24 47 3546
2008 Visible minority 15 17 29 22 11 2 4 35 34 439
2008 Non-visible minority 18 25 29 16 9 1 2 26 44 3158

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 15 25 23 11 8 9 40 30 610
2017 Non-visible minority 11 19 26 21 15 3 4 39 33 3222
2014 Visible minority 9 16 30 22 10 5 8 37 29 476
2014 Non-visible minority 9 16 27 26 15 3 4 44 27 2945
2011 Visible minority 8 14 27 21 16 4 9 43 26 547
2011 Non-visible minority 8 14 27 26 17 2 5 47 24 3549
2008 Visible minority 10 16 27 20 13 5 9 38 30 440
2008 Non-visible minority 11 19 27 23 15 2 4 40 31 3161

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 21 33 16 7 5 7 26 37 606
2017 Non-visible minority 18 25 31 13 8 2 3 22 45 3227
2014 Visible minority 15 21 32 15 7 3 7 24 41 476
2014 Non-visible minority 21 27 30 12 6 2 2 19 50 2949
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 16 6 2 1 0 3 91 4 616
2017 Non-visible minority 68 17 5 4 3 0 3 88 6 3237
2014 Visible minority 75 15 4 2 2 0 2 92 4 480
2014 Non-visible minority 69 16 5 4 2 0 3 88 7 2948
2011 Visible minority 74 14 4 2 2 1 3 92 4 549
2011 Non-visible minority 66 16 6 4 3 1 3 86 8 3553
2008 Visible minority 71 14 6 1 3 1 5 90 4 441
2008 Non-visible minority 63 15 5 5 4 0 7 84 10 3167

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 28 16 8 10 4 5 63 20 616
2017 Non-visible minority 28 33 15 9 8 4 4 66 18 3231
2014 Visible minority 33 29 12 7 9 5 5 69 18 478
2014 Non-visible minority 30 31 15 9 9 3 3 65 19 2954

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 31 11 9 8 1 0 72 17 616
2017 Non-visible minority 46 30 9 8 7 1 0 77 15 3231
2014 Visible minority 45 26 9 9 9 2 0 72 19 480
2014 Non-visible minority 45 30 9 8 7 1 0 76 15 2954

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 36 14 9 8 2 1 69 17 616
2017 Non-visible minority 34 36 12 10 6 1 0 71 17 3232
2014 Visible minority 32 34 12 13 5 3 2 69 19 480
2014 Non-visible minority 31 39 11 11 6 1 1 71 17 2951
2011 Visible minority 27 33 15 12 8 3 1 63 22 548
2011 Non-visible minority 32 37 11 11 7 1 1 70 19 3557
2008 Visible minority 33 33 9 13 9 2 1 69 22 440
2008 Non-visible minority 32 37 11 12 6 1 1 70 19 3168

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 27 14 10 8 12 1 63 21 615
2017 Non-visible minority 31 29 13 9 8 8 1 66 19 3228
2014 Visible minority 28 27 16 9 10 9 2 61 21 480
2014 Non-visible minority 31 29 15 10 8 7 1 65 19 2951
2011 Visible minority 24 28 15 10 12 10 1 58 25 548
2011 Non-visible minority 33 26 14 10 10 6 1 64 22 3553
2008 Visible minority 28 27 12 10 13 10 1 62 25 440
2008 Non-visible minority 34 26 12 11 10 6 1 64 23 3168

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 20 19 12 11 21 4 45 30 616
2017 Non-visible minority 13 22 17 16 13 16 3 44 35 3232
2014 Visible minority 13 20 21 13 11 17 5 43 30 480
2014 Non-visible minority 11 22 20 16 16 13 3 39 38 2949

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 35 9 9 4 0 0 78 13 617
2017 Non-visible minority 45 37 7 7 3 0 0 82 10 3227
2014 Visible minority 46 34 9 5 5 1 0 81 10 480
2014 Non-visible minority 42 40 8 7 3 0 0 82 10 2948
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 37 11 7 5 1 1 76 12 616
2017 Non-visible minority 42 33 11 8 5 1 1 76 13 3238
2014 Visible minority 40 35 12 6 6 1 0 76 12 480
2014 Non-visible minority 39 33 11 9 6 1 0 73 15 2953
2011 Visible minority 36 35 13 8 8 1 0 71 16 548
2011 Non-visible minority 33 35 13 10 7 0 0 69 18 3556
2008 Visible minority 31 35 12 11 10 1 0 67 21 440
2008 Non-visible minority 29 35 13 12 10 0 0 65 22 3166

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 32 13 6 5 2 0 76 11 616
2017 Non-visible minority 49 29 10 5 4 2 1 80 10 3235
2014 Visible minority 44 30 14 3 6 3 1 77 9 480
2014 Non-visible minority 46 29 11 6 6 2 0 77 12 2952
2011 Visible minority 37 31 13 8 8 2 1 70 16 548
2011 Non-visible minority 40 30 12 9 6 2 0 72 15 3554
2008 Visible minority 34 32 11 8 11 3 0 69 20 440
2008 Non-visible minority 38 30 12 9 7 2 1 70 17 3164

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 34 12 7 5 1 1 76 12 617
2017 Non-visible minority 46 31 9 8 5 1 0 78 13 3238
2014 Visible minority 43 30 11 6 7 2 0 75 13 480
2014 Non-visible minority 42 32 10 9 6 1 0 75 15 2952
2011 Visible minority 37 32 13 8 9 1 0 70 17 548
2011 Non-visible minority 37 34 11 10 8 0 0 71 18 3551
2008 Visible minority 33 35 10 8 12 1 0 69 21 440
2008 Non-visible minority 34 33 10 12 10 0 0 68 22 3167

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 17 2 2 0 1 2 95 2 616
2017 Non-visible minority 79 12 4 1 1 0 3 93 3 3231
2014 Visible minority 81 12 4 1 0 0 2 95 2 480
2014 Non-visible minority 76 13 4 2 2 0 3 92 4 2953
2011 Visible minority 77 13 3 2 1 1 3 94 3 548
2011 Non-visible minority 76 12 4 2 2 0 4 92 4 3552
2008 Visible minority 80 9 3 1 2 0 5 93 3 438
2008 Non-visible minority 75 9 3 3 3 0 7 90 6 3165

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 25 8 4 5 3 5 81 10 617
2017 Non-visible minority 53 24 7 4 5 3 4 83 10 3231
2014 Visible minority 46 26 9 4 7 3 6 78 12 480
2014 Non-visible minority 47 25 9 6 6 3 4 77 13 2953
2011 Visible minority 39 30 9 7 7 3 5 75 16 550
2011 Non-visible minority 39 28 10 9 9 2 3 71 19 3552

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 31 9 4 6 1 1 81 10 615
2017 Non-visible minority 58 25 8 5 4 1 0 84 9 3237

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 28 13 2 6 2 0 79 8 617
2017 Non-visible minority 58 23 9 4 4 1 0 83 8 3235

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 28 13 6 5 0 0 76 11 613
2017 Non-visible minority 54 25 9 6 5 0 0 79 11 3232
2014 Visible minority 48 27 13 4 6 1 1 76 10 480
2014 Non-visible minority 49 27 11 7 6 0 0 77 13 2954
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 39 14 7 5 4 8 70 14 105
2017 Non-visible minority 22 37 15 10 6 5 6 65 17 804
2014 Visible minority 30 31 19 5 4 2 9 69 10 95
2014 Non-visible minority 28 35 14 8 7 3 5 68 16 761

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 34 15 5 6 9 0 71 13 616
2017 Non-visible minority 26 35 17 10 6 6 0 65 17 3238
2014 Visible minority 28 36 16 6 6 8 0 69 13 480
2014 Non-visible minority 25 35 16 9 8 7 0 64 19 2952
2011 Visible minority 25 30 20 8 10 6 1 59 19 549
2011 Non-visible minority 24 30 18 11 11 6 0 58 23 3550

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 36 17 8 8 5 0 65 16 616
2017 Non-visible minority 22 33 19 14 9 2 0 56 24 3237
2014 Visible minority 26 36 20 8 7 3 0 64 16 480
2014 Non-visible minority 21 32 18 14 12 2 0 55 26 2952
2011 Visible minority 23 31 20 9 13 3 1 57 23 548
2011 Non-visible minority 21 30 17 14 16 2 0 52 31 3552
2008 Visible minority 24 36 15 13 10 3 0 61 24 439
2008 Non-visible minority 22 31 16 13 16 2 0 55 29 3170

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 31 22 11 8 8 0 55 21 616
2017 Non-visible minority 15 30 21 17 11 6 0 48 29 3232
2014 Visible minority 21 32 23 11 7 6 1 57 19 479
2014 Non-visible minority 14 31 20 17 12 5 0 47 31 2950
2011 Visible minority 18 33 19 12 11 7 0 54 25 549
2011 Non-visible minority 13 30 18 18 16 5 0 44 37 3555
2008 Visible minority 15 32 20 17 11 5 0 49 30 438
2008 Non-visible minority 12 31 18 19 15 5 0 45 36 3168

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 26 22 9 10 10 0 53 22 615
2017 Non-visible minority 18 28 19 15 14 7 0 49 31 3236
2014 Visible minority 20 25 23 11 10 9 1 50 24 479
2014 Non-visible minority 16 26 19 16 16 6 0 46 34 2949
2011 Visible minority 19 29 16 10 15 10 0 54 28 549
2011 Non-visible minority 16 27 18 15 18 6 0 45 35 3554
2008 Visible minority 18 31 14 12 14 11 0 55 29 436
2008 Non-visible minority 14 28 17 15 18 7 0 46 36 3169

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 32 20 13 9 5 1 56 23 614
2017 Non-visible minority 15 31 20 18 12 4 0 48 31 3233
2014 Visible minority 22 36 18 11 9 3 1 60 21 479
2014 Non-visible minority 14 32 20 17 14 3 0 48 32 2950
2011 Visible minority 19 34 17 14 12 3 0 55 27 549
2011 Non-visible minority 14 31 18 19 17 2 0 45 37 3554
2008 Visible minority 20 39 13 13 12 3 0 61 26 440
2008 Non-visible minority 13 35 16 20 14 2 0 49 35 3168
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 41 17 9 3 2 0 70 13 616
2017 Non-visible minority 21 41 19 12 5 2 0 63 18 3230
2014 Visible minority 29 41 17 6 3 3 0 73 9 480
2014 Non-visible minority 21 41 18 11 7 2 0 63 18 2953
2011 Visible minority 30 42 12 9 5 2 0 73 14 550
2011 Non-visible minority 21 40 17 12 9 2 0 62 21 3550

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 42 11 4 1 3 0 84 5 615
2017 Non-visible minority 38 43 11 4 2 2 0 83 6 3231
2014 Visible minority 43 40 8 2 1 4 1 88 4 480
2014 Non-visible minority 39 41 10 5 2 3 0 83 7 2950
2011 Visible minority 39 39 11 5 2 4 1 82 7 550
2011 Non-visible minority 40 38 11 6 3 3 0 80 9 3552

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 38 11 7 4 5 2 77 11 612
2017 Non-visible minority 35 38 12 8 4 3 1 75 13 3226
2014 Visible minority 41 33 12 4 5 4 1 78 9 480
2014 Non-visible minority 36 38 11 7 5 3 1 77 12 2950
2011 Visible minority 35 33 11 8 6 6 2 73 16 550
2011 Non-visible minority 35 32 11 9 7 4 1 71 17 3553
2008 Visible minority 31 36 11 9 6 6 1 72 16 437
2008 Non-visible minority 32 33 13 10 7 4 1 69 18 3169

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 37 17 9 5 7 1 66 15 616
2017 Non-visible minority 24 34 21 10 6 5 1 62 16 3228
2014 Visible minority 28 32 20 8 4 6 2 65 13 479
2014 Non-visible minority 25 34 20 10 5 4 1 62 16 2951
2011 Visible minority 19 34 20 12 9 4 1 57 22 548
2011 Non-visible minority 16 31 24 13 9 5 1 51 24 3555

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 26 18 11 10 12 6 54 25 614
2017 Non-visible minority 18 25 19 13 11 11 3 50 28 3230
2014 Visible minority 20 23 20 10 12 12 3 50 26 480
2014 Non-visible minority 17 24 19 13 14 11 3 47 31 2953
2011 Visible minority 13 21 18 13 16 15 4 42 35 549
2011 Non-visible minority 16 22 19 14 14 12 3 44 34 3556

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 22 7 3 1 2 4 88 5 614
2017 Non-visible minority 56 23 9 4 2 2 4 84 6 3234
2014 Visible minority 66 21 5 3 1 1 3 90 5 480
2014 Non-visible minority 56 22 9 4 2 2 5 83 7 2954

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 20 6 2 1 2 3 90 4 614
2017 Non-visible minority 60 23 6 3 2 3 3 88 5 3234
2014 Visible minority 70 19 4 1 1 2 3 93 2 480
2014 Non-visible minority 64 21 6 2 1 3 3 90 4 2954
2011 Visible minority 68 19 6 1 1 2 3 92 2 549
2011 Non-visible minority 68 18 6 2 1 2 2 90 4 3549
2008 Visible minority 75 15 5 1 1 1 2 93 2 441
2008 Non-visible minority 69 18 6 3 2 1 2 90 4 3169

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 32 16 11 13 5 1 57 26 612
2017 Non-visible minority 20 30 18 17 11 3 0 52 29 3235
2014 Visible minority 27 31 16 10 11 4 1 61 22 480
2014 Non-visible minority 23 33 16 13 11 3 0 58 25 2952
2011 Visible minority 24 33 14 13 13 2 1 59 27 549
2011 Non-visible minority 24 33 15 14 13 2 0 58 27 3551
2008 Visible minority 26 32 15 11 13 2 1 59 25 441
2008 Non-visible minority 24 35 16 12 10 1 0 61 23 3168

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 23 19 16 16 5 1 46 33 615
2017 Non-visible minority 18 30 15 16 16 3 3 50 33 3231
2014 Visible minority 17 25 17 13 20 5 1 46 36 480
2014 Non-visible minority 18 26 16 15 19 3 3 46 37 2952
2011 Visible minority 13 25 17 17 23 3 2 40 42 549
2011 Non-visible minority 15 27 16 16 23 2 2 43 40 3551
2008 Visible minority 17 29 16 13 21 3 1 48 36 440
2008 Non-visible minority 15 30 15 16 20 1 2 46 38 3168

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 31 24 10 7 6 1 56 18 616
2017 Non-visible minority 21 39 20 10 6 3 0 62 17 3234

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 36 16 6 5 5 1 72 11 615
2017 Non-visible minority 36 35 17 3 2 6 1 76 6 3230
2014 Visible minority 41 31 14 5 5 3 1 75 10 480
2014 Non-visible minority 39 34 15 3 2 6 1 78 6 2953

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 36 13 6 4 3 0 77 10 614
2017 Non-visible minority 36 43 13 4 2 2 0 80 6 3234
2014 Visible minority 40 36 12 5 4 3 0 78 10 480
2014 Non-visible minority 37 38 14 5 2 3 0 78 7 2953
2011 Visible minority 33 37 14 7 6 3 0 72 13 549
2011 Non-visible minority 31 39 15 7 6 3 0 72 13 3555

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 36 11 4 4 1 0 81 7 614
2017 Non-visible minority 45 38 9 5 3 0 0 83 8 3234
2014 Visible minority 52 33 7 4 4 1 0 85 8 480
2014 Non-visible minority 46 36 9 5 4 0 0 82 9 2953
2011 Visible minority 43 34 12 5 5 1 0 78 11 549
2011 Non-visible minority 39 37 11 6 6 0 0 76 13 3550
2008 Visible minority 39 40 10 6 5 0 0 79 11 440
2008 Non-visible minority 35 40 11 7 6 0 0 75 14 3169

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 17 5 5 1 0 72 11 613
2017 Non-visible minority 34 34 15 9 6 0 0 69 16 3234
2014 Visible minority 40 35 12 5 6 2 1 77 11 480
2014 Non-visible minority 33 35 16 9 7 0 0 68 16 2953
2011 Visible minority 34 35 17 6 6 1 0 70 13 549
2011 Non-visible minority 33 31 16 9 10 0 0 64 19 3548

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 36 15 7 5 1 0 73 12 614
2017 Non-visible minority 33 36 14 10 6 0 0 69 16 3237
2014 Visible minority 38 37 13 5 6 1 0 77 11 479
2014 Non-visible minority 32 36 16 10 7 0 0 68 17 2954
2011 Visible minority 33 36 15 9 7 1 0 70 15 549
2011 Non-visible minority 32 34 14 11 10 0 0 66 21 3551
2008 Visible minority 35 38 12 9 6 1 0 73 15 440
2008 Non-visible minority 33 37 12 11 7 0 0 71 17 3171

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 28 20 9 8 4 0 60 19 613
2017 Non-visible minority 32 29 18 10 8 4 1 63 18 3235
2014 Visible minority 34 30 13 7 10 5 1 68 18 480
2014 Non-visible minority 33 27 18 11 8 3 1 62 19 2954
2011 Visible minority 32 25 15 13 10 5 1 60 24 550
2011 Non-visible minority 33 26 17 10 9 4 1 61 21 3551
2008 Visible minority 28 27 18 11 10 6 0 59 22 440
2008 Non-visible minority 32 28 16 11 7 4 2 64 19 3167
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 30 32 38 615
2017 Non-visible minority 27 39 34 3234
2014 Visible minority 27 37 37 478
2014 Non-visible minority 29 38 33 2952
2011 Visible minority 31 33 37 549
2011 Non-visible minority 28 38 33 3555

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 5 35 34 4 16 6 181
2017 Non-visible minority 21 29 30 5 7 7 868
2014 Visible minority 7 35 36 8 9999 15 129
2014 Non-visible minority 20 36 25 10 9999 9 863
2011 Visible minority 11 29 46 7 9999 7 168
2011 Non-visible minority 20 31 28 10 9999 11 1015
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 20 80 616
2017 Non-visible minority 17 83 3230
2014 Visible minority 17 83 477
2014 Non-visible minority 19 81 2948

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 125
2017 Non-visible minority 49 550
2014 Visible minority 51 80
2014 Non-visible minority 46 539

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 57 125
2017 Non-visible minority 58 550
2014 Visible minority 74 80
2014 Non-visible minority 61 539

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 125
2017 Non-visible minority 8 550
2014 Visible minority 9 80
2014 Non-visible minority 9 539

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 125
2014 Visible minority 0 80
2014 Non-visible minority 0 539

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 550
2014 Non-visible minority 2 539

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 125
2017 Non-visible minority 8 550
2014 Visible minority 9 80
2014 Non-visible minority 6 539

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 125
2017 Non-visible minority 3 550
2014 Non-visible minority 4 539

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 126
2017 Non-visible minority 43 550
2014 Visible minority 47 80
2014 Non-visible minority 41 540

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 126
2017 Non-visible minority 40 550
2014 Visible minority 47 80
2014 Non-visible minority 39 540

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 126
2017 Non-visible minority 44 550
2014 Visible minority 40 80
2014 Non-visible minority 43 540

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 126
2017 Non-visible minority 38 550
2014 Visible minority 38 80
2014 Non-visible minority 36 540

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 126
2017 Non-visible minority 30 550
2014 Visible minority 29 80
2014 Non-visible minority 28 540

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 126
2017 Non-visible minority 58 550
2014 Visible minority 53 80
2014 Non-visible minority 54 540

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 126
2017 Non-visible minority 37 550
2014 Visible minority 38 80
2014 Non-visible minority 33 540

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 550
2014 Visible minority 0 80
2014 Non-visible minority 1 540

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 126
2017 Non-visible minority 9 550
2014 Visible minority 6 80
2014 Non-visible minority 6 540

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 126
2017 Non-visible minority 13 550
2014 Visible minority 19 80
2014 Non-visible minority 14 540

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 126
2017 Non-visible minority 44 550
2014 Visible minority 48 80
2014 Non-visible minority 48 540

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 126
2017 Non-visible minority 26 550
2014 Visible minority 31 80
2014 Non-visible minority 27 540

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 126
2017 Non-visible minority 12 550
2014 Visible minority 12 80
2014 Non-visible minority 14 540

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 126
2017 Non-visible minority 55 551
2014 Visible minority 55 80
2014 Non-visible minority 55 539

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 31 126
2017 Non-visible minority 26 551
2014 Visible minority 21 80
2014 Non-visible minority 26 539

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 126
2017 Non-visible minority 13 551
2014 Visible minority 9 80
2014 Non-visible minority 11 539

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 126
2017 Non-visible minority 21 551
2014 Visible minority 28 80
2014 Non-visible minority 22 539

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 126
2017 Non-visible minority 8 551
2014 Visible minority 14 80
2014 Non-visible minority 10 539

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 126
2017 Non-visible minority 8 551
2014 Visible minority 8 80
2014 Non-visible minority 9 539

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 126
2017 Non-visible minority 13 551
2014 Visible minority 16 80
2014 Non-visible minority 16 539

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 126
2017 Non-visible minority 13 551
2014 Visible minority 14 80
2014 Non-visible minority 11 539

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 126
2017 Non-visible minority 24 551
2014 Visible minority 26 80
2014 Non-visible minority 22 539

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 118
2017 Non-visible minority 10 505
2014 Visible minority 12 73
2014 Non-visible minority 15 490

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 118
2017 Non-visible minority 21 505
2014 Visible minority 15 73
2014 Non-visible minority 14 490

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 118
2017 Non-visible minority 10 505
2014 Non-visible minority 11 490

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 118
2017 Non-visible minority 7 505
2014 Visible minority 9 73
2014 Non-visible minority 8 490

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 118
2017 Non-visible minority 11 505
2014 Visible minority 11 73
2014 Non-visible minority 12 490

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 118
2017 Non-visible minority 11 505
2014 Visible minority 8 73
2014 Non-visible minority 12 490

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 118
2017 Non-visible minority 15 505
2014 Visible minority 14 73
2014 Non-visible minority 13 490

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 118
2017 Non-visible minority 9 505
2014 Non-visible minority 6 490

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 118
2017 Non-visible minority 7 505
2014 Visible minority 15 73
2014 Non-visible minority 10 490

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 118
2017 Non-visible minority 23 505
2014 Visible minority 25 73
2014 Non-visible minority 22 490

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 118
2017 Non-visible minority 9 505
2014 Visible minority 8 73
2014 Non-visible minority 8 490

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 118
2017 Non-visible minority 38 505
2014 Visible minority 51 73
2014 Non-visible minority 40 490

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 118
2017 Non-visible minority 1 505
2014 Non-visible minority 2 490

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 118
2017 Non-visible minority 51 505
2014 Visible minority 56 73
2014 Non-visible minority 51 490

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 505

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 118
2017 Non-visible minority 12 505
2014 Visible minority 10 73
2014 Non-visible minority 11 490

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 91 9 125
2017 Non-visible minority 90 10 550

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 18 22 5 8 22 10 49 18 617
2017 Non-visible minority 15 19 19 7 7 26 7 51 20 3233
2014 Visible minority 17 16 20 4 9 26 8 51 19 480
2014 Non-visible minority 15 17 20 7 8 26 7 49 21 2952

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 18 5 6 14 2 65 14 616
2017 Non-visible minority 26 32 18 7 5 10 1 66 13 3228
2014 Visible minority 26 28 20 5 6 14 3 64 12 478
2014 Non-visible minority 25 30 20 6 5 12 1 63 14 2953
2011 Visible minority 31 35 14 5 5 9 0 73 11 550
2011 Non-visible minority 29 36 17 6 5 7 0 70 11 3549
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 53 11 5 2 3 5 80 8 616
2017 Non-visible minority 27 49 10 5 1 1 6 82 7 3234
2014 Visible minority 24 51 12 5 2 3 4 80 7 479
2014 Non-visible minority 27 51 10 5 1 1 6 83 6 2954
2011 Visible minority 26 50 10 6 2 1 5 81 9 550
2011 Non-visible minority 28 51 9 5 2 1 5 84 7 3554
2008 Visible minority 24 47 14 7 2 3 4 76 9 441
2008 Non-visible minority 27 49 9 6 2 1 5 82 8 3171

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 22 23 7 4 24 9 49 17 614
2017 Non-visible minority 9 21 23 9 6 23 8 45 22 3228
2014 Visible minority 11 22 24 6 5 23 8 49 16 479
2014 Non-visible minority 8 19 23 10 8 23 9 39 26 2954
2011 Visible minority 12 23 24 7 6 21 7 49 18 550
2011 Non-visible minority 9 20 22 10 11 21 7 40 29 3554

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 30 13 3 2 11 5 78 7 616
2017 Non-visible minority 42 32 10 3 1 6 6 84 5 3235
2014 Visible minority 38 31 13 2 3 9 5 80 5 480
2014 Non-visible minority 39 33 10 3 2 7 6 83 6 2953
2011 Visible minority 38 33 10 5 2 8 4 80 8 550
2011 Non-visible minority 37 34 10 4 2 7 5 81 8 3555
2008 Visible minority 35 32 13 4 3 10 3 77 8 441
2008 Non-visible minority 35 37 11 4 2 6 5 81 7 3170

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 30 16 3 2 15 4 74 7 617
2017 Non-visible minority 29 33 12 6 4 10 6 74 11 3227
2014 Visible minority 34 27 16 3 3 13 5 74 7 478
2014 Non-visible minority 28 32 14 5 4 11 6 72 12 2952
2011 Visible minority 31 33 13 5 3 11 4 75 10 550
2011 Non-visible minority 28 32 13 7 5 10 5 71 14 3551
2008 Visible minority 30 29 14 10 3 10 3 68 15 440
2008 Non-visible minority 30 32 12 8 7 6 5 70 17 3170
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 12 88 615
2017 Non-visible minority 6 94 3232
2014 Visible minority 13 87 479
2014 Non-visible minority 7 93 2946

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 75
2017 Non-visible minority 32 203
2014 Visible minority 43 59
2014 Non-visible minority 31 207

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 78 75
2017 Non-visible minority 88 203
2014 Visible minority 84 59
2014 Non-visible minority 85 207

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 75
2017 Non-visible minority 0 203
2014 Non-visible minority 0 207

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 203
2014 Non-visible minority 7 207

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 75
2017 Non-visible minority 5 203
2014 Non-visible minority 3 207

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 203
2014 Visible minority 10 59
2014 Non-visible minority 6 207

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 75
2017 Non-visible minority 5 201
2014 Visible minority 39 59
2014 Non-visible minority 6 208

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 75
2017 Non-visible minority 11 201
2014 Visible minority 38 59
2014 Non-visible minority 8 208

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 75
2017 Non-visible minority 2 201
2014 Visible minority 28 59

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 75
2017 Non-visible minority 3 201
2014 Visible minority 9 59

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 75
2017 Non-visible minority 24 201
2014 Visible minority 23 59
2014 Non-visible minority 25 208

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 75
2017 Non-visible minority 30 201
2014 Visible minority 14 59
2014 Non-visible minority 25 208

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 201
2014 Non-visible minority 4 208

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 201
2014 Visible minority 9 59
2014 Non-visible minority 7 208

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 75
2017 Non-visible minority 23 201
2014 Visible minority 23 59
2014 Non-visible minority 16 208

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 12 201
2014 Non-visible minority 16 208

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 75
2017 Non-visible minority 27 201
2014 Visible minority 29 59
2014 Non-visible minority 38 208

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 25 75
2017 Non-visible minority 31 202
2014 Visible minority 25 59
2014 Non-visible minority 33 208

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 75
2017 Non-visible minority 14 202
2014 Visible minority 9 59
2014 Non-visible minority 11 208

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 75
2017 Non-visible minority 8 202
2014 Visible minority 9 59
2014 Non-visible minority 7 208

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 75
2017 Non-visible minority 20 202
2014 Visible minority 18 59
2014 Non-visible minority 18 208

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 75
2017 Non-visible minority 5 202
2014 Non-visible minority 4 208

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 75
2017 Non-visible minority 10 202
2014 Visible minority 11 59
2014 Non-visible minority 10 208

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 202
2014 Visible minority 9 59
2014 Non-visible minority 6 208

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 202
2014 Visible minority 9 59
2014 Non-visible minority 9 208

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 75
2017 Non-visible minority 46 202
2014 Visible minority 58 59
2014 Non-visible minority 45 208

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 70
2017 Non-visible minority 6 183
2014 Non-visible minority 3 187

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 70
2017 Non-visible minority 13 183
2014 Visible minority 15 53
2014 Non-visible minority 10 187

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 183
2014 Visible minority 0 53

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 183
2014 Non-visible minority 5 187

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 70
2017 Non-visible minority 4 183
2014 Non-visible minority 6 187

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 70
2017 Non-visible minority 11 183
2014 Visible minority 15 53
2014 Non-visible minority 9 187

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 70
2017 Non-visible minority 5 183
2014 Non-visible minority 11 187

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 70
2017 Non-visible minority 4 183
2014 Non-visible minority 9 187

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 70
2017 Non-visible minority 21 183
2014 Visible minority 18 53
2014 Non-visible minority 19 187

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 183
2014 Non-visible minority 10 187

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 70
2017 Non-visible minority 42 183
2014 Visible minority 40 53
2014 Non-visible minority 53 187

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 70
2017 Non-visible minority 63 183
2014 Visible minority 58 53
2014 Non-visible minority 63 187

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 70
2017 Non-visible minority 11 183
2014 Visible minority 14 53
2014 Non-visible minority 11 187

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 85 15 75
2017 Non-visible minority 89 11 203

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 16 23 3 4 29 8 54 11 617
2017 Non-visible minority 16 17 21 3 2 33 8 56 9 3238
2014 Visible minority 16 16 20 2 6 32 8 54 13 480
2014 Non-visible minority 16 15 21 3 4 34 8 53 11 2949

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 19 3 4 16 3 68 8 617
2017 Non-visible minority 29 31 18 3 2 14 2 71 7 3231
2014 Visible minority 26 30 18 2 4 16 3 70 8 478
2014 Non-visible minority 27 28 20 3 3 17 2 68 8 2950
2011 Visible minority 33 34 15 4 3 11 0 76 8 549
2011 Non-visible minority 34 35 16 4 3 9 0 75 7 3555
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 26 18 12 10 1 4 58 23 613
2017 Non-visible minority 28 27 20 12 12 0 2 56 24 3225

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 31 25 15 9 1 2 50 24 613
2017 Non-visible minority 17 27 27 17 11 0 1 45 28 3230

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 33 20 14 6 2 3 59 20 613
2017 Non-visible minority 23 30 23 13 8 1 1 54 22 3224

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 24 19 17 13 2 3 48 31 613
2017 Non-visible minority 19 23 22 18 15 1 1 44 34 3230

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 26 11 6 4 2 11 76 12 610
2017 Non-visible minority 44 28 12 5 4 1 7 78 9 3221

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 29 20 10 8 0 2 61 18 615
2017 Non-visible minority 31 32 20 11 6 0 1 63 17 3228

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 34 20 10 6 2 3 63 16 611
2017 Non-visible minority 28 34 21 11 5 1 1 63 15 3226

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 33 24 12 6 1 3 56 19 615
2017 Non-visible minority 21 32 24 14 8 1 1 54 22 3223

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 33 21 12 9 2 2 57 22 613
2017 Non-visible minority 25 33 21 12 7 1 1 59 19 3230

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 34 19 13 5 2 4 60 20 613
2017 Non-visible minority 26 33 22 11 7 1 1 60 18 3224

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 27 12 5 2 0 4 81 7 616
2017 Non-visible minority 54 24 12 5 3 0 1 80 8 3231

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 16 9 6 5 1 4 79 12 616
2017 Non-visible minority 73 12 6 3 3 0 3 88 6 3229

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 28 10 6 3 1 3 80 9 613
2017 Non-visible minority 57 27 9 3 2 0 2 85 6 3228

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 18 10 7 6 1 3 76 14 616
2017 Non-visible minority 61 20 8 5 4 0 2 83 9 3228

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 15 4 2 2 0 25 89 5 614
2017 Non-visible minority 54 12 5 2 1 0 26 89 4 3228

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 20 8 2 2 1 8 87 4 608
2017 Non-visible minority 64 20 7 2 1 0 5 89 3 3217

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 20 9 4 3 1 6 83 8 612
2017 Non-visible minority 71 16 5 2 2 0 3 90 5 3231

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 29 11 4 3 0 4 82 7 613
2017 Non-visible minority 53 29 12 3 2 0 2 83 5 3229

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 32 38 10 4 1 1 47 14 616
2017 Non-visible minority 11 33 38 13 5 0 0 44 17 3239

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 17 44 22 9 1 1 32 24 609
2017 Non-visible minority 7 18 39 24 11 0 0 35 26 3234

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 33 22 9 7 11 1 57 18 615
2017 Non-visible minority 16 34 22 12 8 9 0 55 21 3237

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 41 22 9 7 5 0 60 17 614
2017 Non-visible minority 17 39 19 14 8 3 0 57 23 3231
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 17 83 616
2017 Non-visible minority 14 86 3230
2014 Visible minority 17 83 480
2014 Non-visible minority 13 87 2949

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 75 25 103
2017 Non-visible minority 77 23 449
2014 Visible minority 58 42 80
2014 Non-visible minority 75 25 380

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 33 6 9 1 0 0 83 10 78
2017 Non-visible minority 50 34 6 8 2 1 0 85 9 344
2014 Visible minority 41 40 6 6 0 0 6 87 7 47
2014 Non-visible minority 53 31 7 5 2 1 1 86 7 286
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 24 16 10 6 7 2 40 60 617
2017 Non-visible minority 36 27 17 8 6 5 1 38 62 3238

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 336
2017 Non-visible minority 12 1874

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 25 336
2017 Non-visible minority 22 1874

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 336
2017 Non-visible minority 9 1874

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 48 336
2017 Non-visible minority 60 1874

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 336
2017 Non-visible minority 5 1874

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 336
2017 Non-visible minority 33 1874

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 15 58 15 5 3 4 331
2017 Non-visible minority 16 51 16 7 2 8 1827

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 24 19 13 19 5 12 37 39 341
2017 Non-visible minority 9 18 19 16 22 2 14 32 45 1885

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 17 14 17 31 5 15 23 59 342
2017 Non-visible minority 4 10 17 16 34 3 16 18 62 1886
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