2017 Public Service Employee Survey Results for Transport Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 44 5 16 8 0 0 72 23 199
2017 Not a person with a disability 31 47 6 11 5 0 0 78 16 3664
2014 Person with a disability 24 39 10 19 6 1 0 64 26 178
2014 Not a person with a disability 33 46 6 11 5 0 0 79 15 3259
2011 Person with a disability 31 39 6 15 7 1 0 71 22 198
2011 Not a person with a disability 40 42 4 9 4 0 0 83 13 3889
2008 Person with a disability 35 40 7 11 7 0 1 75 18 184
2008 Not a person with a disability 40 44 4 9 3 0 0 84 12 3434

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 24 5 3 1 0 2 91 4 198
2017 Not a person with a disability 66 24 5 3 1 1 1 91 4 3656
2014 Person with a disability 62 26 6 1 2 1 2 90 3 176
2014 Not a person with a disability 68 23 5 2 1 1 1 92 4 3260
2011 Person with a disability 63 23 6 3 2 0 2 89 5 198
2011 Not a person with a disability 71 20 4 2 1 1 1 92 4 3887
2008 Person with a disability 63 25 6 3 1 0 2 90 4 184
2008 Not a person with a disability 70 20 4 3 1 0 1 92 4 3431

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 17 5 8 2 1 2 85 10 199
2017 Not a person with a disability 64 20 6 6 3 0 1 85 9 3665
2014 Person with a disability 58 25 4 7 3 1 2 85 11 178
2014 Not a person with a disability 61 22 6 7 3 0 1 84 10 3261
2011 Person with a disability 58 24 7 4 4 0 2 84 9 198
2011 Not a person with a disability 63 20 5 6 4 0 1 84 10 3888
2008 Person with a disability 57 24 6 6 4 0 3 83 10 184
2008 Not a person with a disability 62 21 6 7 3 0 1 84 10 3429

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 41 7 11 11 0 0 71 22 198
2017 Not a person with a disability 40 36 7 11 6 0 0 76 17 3664
2014 Person with a disability 30 34 4 18 13 1 0 65 31 178
2014 Not a person with a disability 42 35 7 9 6 0 0 77 16 3260
2011 Person with a disability 34 32 15 9 10 1 0 67 19 198
2011 Not a person with a disability 44 36 7 8 5 0 0 80 13 3877

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 32 10 18 19 0 1 53 37 198
2017 Not a person with a disability 22 35 12 17 13 0 0 58 30 3667
2014 Person with a disability 22 31 14 18 14 1 1 53 33 178
2014 Not a person with a disability 28 38 11 13 9 0 1 67 22 3260
2011 Person with a disability 27 35 15 14 9 0 1 62 23 197
2011 Not a person with a disability 31 38 11 11 7 0 1 70 19 3886
2008 Person with a disability 27 33 15 14 10 0 1 61 24 184
2008 Not a person with a disability 33 39 11 10 5 0 0 73 16 3430

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 38 12 6 5 1 1 76 12 197
2017 Not a person with a disability 41 41 10 6 3 0 0 82 9 3663
2014 Person with a disability 41 33 10 9 6 1 0 75 15 178
2014 Not a person with a disability 41 41 10 5 3 0 0 81 9 3262
2011 Person with a disability 36 35 10 9 10 0 0 71 19 198
2011 Not a person with a disability 43 37 10 6 4 0 0 80 10 3886
2008 Person with a disability 30 42 11 9 8 0 1 72 17 184
2008 Not a person with a disability 41 40 10 6 3 0 0 81 9 3431

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 37 7 7 4 0 1 82 11 198
2017 Not a person with a disability 48 37 7 5 3 0 0 85 8 3657
2014 Person with a disability 46 32 8 7 6 1 0 79 14 178
2014 Not a person with a disability 47 37 8 6 3 0 0 83 9 3261
2011 Person with a disability 45 35 7 6 7 0 1 80 13 197
2011 Not a person with a disability 49 37 6 5 3 0 0 86 8 3887
2008 Person with a disability 40 36 10 7 7 1 0 76 14 184
2008 Not a person with a disability 47 41 6 4 2 0 0 88 7 3435

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 34 10 15 3 0 0 72 18 198
2017 Not a person with a disability 43 39 9 7 2 0 0 82 9 3656
2014 Person with a disability 32 37 12 10 8 1 0 69 19 178
2014 Not a person with a disability 44 39 8 5 3 0 0 84 8 3258

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 31 7 8 10 1 0 75 18 197
2017 Not a person with a disability 46 33 10 6 4 0 0 80 11 3658
2014 Person with a disability 32 32 12 12 11 1 1 65 23 178
2014 Not a person with a disability 40 34 10 9 5 1 1 75 14 3256
2011 Person with a disability 34 29 11 12 14 0 0 63 26 198
2011 Not a person with a disability 40 35 10 9 5 0 1 76 14 3889

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 17 13 14 20 2 10 47 39 198
2017 Not a person with a disability 33 26 11 11 9 2 9 66 22 3662
2014 Person with a disability 25 25 11 9 18 4 8 57 30 178
2014 Not a person with a disability 36 25 11 9 9 2 9 68 20 3262
2011 Person with a disability 19 21 11 13 23 0 14 46 41 198
2011 Not a person with a disability 32 27 9 11 11 1 9 65 25 3887
2008 Person with a disability 21 27 9 18 12 1 13 55 34 182
2008 Not a person with a disability 38 26 8 11 10 1 6 69 23 3430

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 46 7 9 9 0 0 76 18 199
2017 Not a person with a disability 33 44 11 7 5 0 0 77 12 3662
2014 Person with a disability 31 34 14 10 11 1 0 65 21 178
2014 Not a person with a disability 32 43 11 8 6 0 0 75 14 3260
2011 Person with a disability 31 32 10 10 16 1 0 63 27 198
2011 Not a person with a disability 33 40 11 9 7 0 0 73 15 3885
2008 Person with a disability 30 32 13 11 13 0 1 63 24 182
2008 Not a person with a disability 36 41 10 8 5 0 0 77 13 3417

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 36 11 16 12 0 0 60 29 199
2017 Not a person with a disability 27 38 16 11 7 0 0 66 18 3665
2014 Person with a disability 22 29 16 11 19 1 0 52 31 178
2014 Not a person with a disability 25 36 16 13 10 0 0 62 22 3261
2011 Person with a disability 19 27 15 13 25 0 0 46 38 198
2011 Not a person with a disability 23 35 17 13 11 0 0 58 24 3885

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 37 16 11 13 0 0 60 24 199
2017 Not a person with a disability 28 41 14 12 5 0 0 69 17 3660

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 36 13 8 8 0 0 71 16 199
2017 Not a person with a disability 38 40 11 7 3 0 0 79 10 3660
2014 Person with a disability 39 33 14 6 8 1 0 72 14 178
2014 Not a person with a disability 39 40 12 6 3 0 0 79 10 3261
2011 Person with a disability 34 41 12 8 5 0 0 75 12 198
2011 Not a person with a disability 37 39 11 7 5 0 0 77 12 3885
2008 Person with a disability 36 38 7 7 9 1 1 76 17 183
2008 Not a person with a disability 42 38 10 6 4 1 0 80 10 3431

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 34 12 12 16 1 0 59 29 197
2017 Not a person with a disability 30 38 14 10 7 0 0 68 17 3661

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 36 9 5 3 0 0 83 8 198
2017 Not a person with a disability 51 34 9 3 2 0 0 85 5 3659
2014 Person with a disability 61 22 10 4 3 1 0 84 6 178
2014 Not a person with a disability 60 28 8 2 2 0 0 88 4 3259
2011 Person with a disability 60 25 7 4 4 0 0 85 8 198
2011 Not a person with a disability 57 31 7 3 2 0 0 87 5 3886

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 42 9 13 10 1 0 68 24 198
2017 Not a person with a disability 30 43 12 9 5 0 0 73 15 3653
2014 Person with a disability 19 36 14 12 17 1 1 57 29 178
2014 Not a person with a disability 26 43 11 12 7 0 0 69 19 3262
2011 Person with a disability 23 37 13 13 14 0 0 60 27 198
2011 Not a person with a disability 31 39 12 11 8 0 0 70 18 3884

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 33 16 14 10 1 1 59 24 197
2017 Not a person with a disability 34 35 15 9 6 0 0 70 15 3652
2014 Person with a disability 23 32 13 13 17 1 1 56 31 178
2014 Not a person with a disability 31 35 15 10 8 0 0 67 18 3261

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 32 15 19 6 1 0 59 26 197
2017 Not a person with a disability 32 38 14 10 6 0 0 70 15 3657
2014 Person with a disability 23 35 13 12 16 2 0 59 28 178
2014 Not a person with a disability 32 37 14 10 6 0 0 69 16 3259
2011 Person with a disability 25 35 14 12 12 2 1 61 25 198
2011 Not a person with a disability 35 38 13 8 5 0 0 74 14 3883

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 39 12 9 6 0 0 73 15 198
2017 Not a person with a disability 41 39 11 6 4 0 0 80 9 3654
2014 Person with a disability 35 35 14 10 5 1 0 71 15 177
2014 Not a person with a disability 41 39 12 6 3 0 0 80 9 3260
2011 Person with a disability 35 39 8 10 8 0 0 73 18 198
2011 Not a person with a disability 41 39 9 7 4 0 0 80 10 3889
2008 Person with a disability 34 35 10 10 10 1 1 70 20 184
2008 Not a person with a disability 43 40 8 5 3 0 0 84 8 3431

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 41 15 9 4 1 2 70 14 198
2017 Not a person with a disability 33 37 17 7 5 0 0 71 12 3667
2014 Person with a disability 25 36 19 10 7 2 1 63 18 178
2014 Not a person with a disability 28 35 19 9 7 0 1 65 16 3261
2011 Person with a disability 20 35 24 12 8 0 1 56 20 198
2011 Not a person with a disability 29 34 19 10 7 0 0 63 17 3888
2008 Person with a disability 16 33 28 15 8 0 1 49 23 184
2008 Not a person with a disability 22 36 22 12 8 0 0 58 19 3434

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 23 29 20 7 1 4 28 41 198
2017 Not a person with a disability 10 25 37 16 8 1 3 25 36 3650
2014 Person with a disability 20 27 30 17 3 2 2 21 48 177
2014 Not a person with a disability 11 27 36 16 6 1 2 23 40 3252
2011 Person with a disability 16 27 38 9 6 1 4 15 45 197
2011 Not a person with a disability 13 29 33 16 7 0 2 23 43 3884
2008 Person with a disability 15 28 37 11 5 2 3 16 45 184
2008 Not a person with a disability 10 30 36 16 6 1 2 22 41 3427

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 22 26 18 12 3 4 32 40 198
2017 Not a person with a disability 9 19 30 21 13 4 4 37 30 3636
2014 Person with a disability 17 23 25 21 9 2 2 32 42 176
2014 Not a person with a disability 11 19 29 22 13 3 3 37 32 3244
2011 Person with a disability 22 20 28 15 9 1 5 26 44 197
2011 Not a person with a disability 15 18 25 23 14 1 4 39 35 3877
2008 Person with a disability 16 28 22 20 11 1 2 32 45 184
2008 Not a person with a disability 11 20 27 23 14 2 3 39 32 3422

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 23 33 11 9 2 3 20 45 198
2017 Not a person with a disability 16 26 31 16 7 2 3 24 43 3649
2014 Person with a disability 26 25 25 12 5 2 5 19 55 176
2014 Not a person with a disability 19 28 30 13 6 2 3 20 49 3246
2011 Person with a disability 25 22 23 13 7 2 8 22 53 195
2011 Not a person with a disability 19 25 30 15 7 1 3 23 46 3883
2008 Person with a disability 19 23 31 16 5 2 3 22 45 182
2008 Not a person with a disability 14 25 33 17 8 1 3 26 40 3424

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 17 29 25 12 1 4 39 30 198
2017 Not a person with a disability 8 17 32 26 13 1 3 41 26 3625
2014 Person with a disability 15 19 27 26 9 1 3 36 36 177
2014 Not a person with a disability 10 19 33 25 10 1 2 36 30 3237
2011 Person with a disability 15 19 29 22 10 1 5 34 36 194
2011 Not a person with a disability 10 18 33 25 12 0 2 38 29 3879
2008 Person with a disability 13 19 30 23 11 0 4 35 33 182
2008 Not a person with a disability 8 19 34 25 11 1 2 38 27 3418

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 26 23 17 5 2 6 24 51 199
2017 Not a person with a disability 17 23 28 16 10 2 4 28 42 3638
2014 Person with a disability 25 29 20 17 4 1 3 22 57 176
2014 Not a person with a disability 20 25 27 14 8 2 3 23 48 3251
2011 Person with a disability 29 26 20 10 6 2 7 18 60 196
2011 Not a person with a disability 21 23 28 15 9 1 3 25 46 3882
2008 Person with a disability 20 29 22 17 7 1 3 26 51 184
2008 Not a person with a disability 17 23 29 17 9 1 3 27 42 3420

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 19 23 22 12 3 6 39 36 198
2017 Not a person with a disability 10 19 26 21 15 4 5 40 32 3645
2014 Person with a disability 14 15 26 24 15 2 4 41 31 177
2014 Not a person with a disability 9 16 27 25 14 3 5 43 27 3250
2011 Person with a disability 13 16 24 23 12 2 11 40 33 197
2011 Not a person with a disability 8 14 27 26 17 2 5 46 24 3883
2008 Person with a disability 13 23 25 19 10 4 6 32 41 183
2008 Not a person with a disability 10 18 27 23 15 2 4 40 31 3425

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 28 27 10 8 2 4 20 52 198
2017 Not a person with a disability 17 24 31 14 8 3 3 23 44 3646
2014 Person with a disability 28 25 25 12 5 2 4 18 56 177
2014 Not a person with a disability 20 27 30 13 6 2 3 20 49 3254
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 70 14 8 4 2 0 2 86 5 199
2017 Not a person with a disability 69 17 5 3 2 0 3 89 6 3665
2014 Person with a disability 66 16 7 3 4 1 4 86 7 178
2014 Not a person with a disability 70 16 5 4 2 0 3 88 6 3256
2011 Person with a disability 67 11 9 2 4 1 6 85 6 198
2011 Not a person with a disability 67 16 6 4 3 1 3 87 7 3888
2008 Person with a disability 57 15 8 5 5 1 9 80 11 184
2008 Not a person with a disability 65 15 5 4 4 0 7 85 9 3430

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 35 11 12 14 3 3 61 28 199
2017 Not a person with a disability 28 32 15 9 8 4 4 66 18 3659
2014 Person with a disability 26 27 16 12 16 2 0 55 29 177
2014 Not a person with a disability 31 30 15 9 8 4 3 66 18 3261

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 28 8 12 12 2 0 68 24 198
2017 Not a person with a disability 45 30 9 8 7 1 0 76 15 3660
2014 Person with a disability 34 30 10 9 16 1 0 65 26 178
2014 Not a person with a disability 45 29 9 8 7 1 0 76 15 3262

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 32 11 14 12 3 0 63 27 198
2017 Not a person with a disability 34 36 12 9 6 1 0 71 16 3661
2014 Person with a disability 27 34 13 13 10 2 1 63 24 178
2014 Not a person with a disability 31 38 11 12 5 1 1 71 17 3259
2011 Person with a disability 24 31 11 15 17 2 1 56 33 198
2011 Not a person with a disability 31 37 12 11 7 1 1 69 18 3890
2008 Person with a disability 24 37 10 15 10 2 2 64 26 184
2008 Not a person with a disability 32 37 11 12 7 1 1 70 19 3431

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 26 14 12 14 8 0 56 29 199
2017 Not a person with a disability 31 29 13 9 8 9 1 66 19 3655
2014 Person with a disability 25 20 20 12 12 9 2 51 27 178
2014 Not a person with a disability 31 29 14 10 8 7 1 65 19 3259
2011 Person with a disability 25 20 16 12 20 7 0 48 35 198
2011 Not a person with a disability 33 26 14 10 10 7 1 64 22 3886
2008 Person with a disability 26 26 11 15 17 4 2 55 34 184
2008 Not a person with a disability 34 26 12 11 10 6 1 64 23 3431

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 22 15 17 16 17 3 41 41 198
2017 Not a person with a disability 13 22 18 15 12 17 3 44 34 3661
2014 Person with a disability 12 16 18 13 22 16 4 35 43 178
2014 Not a person with a disability 12 22 20 16 15 13 3 40 36 3257

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 34 12 7 6 1 0 74 13 198
2017 Not a person with a disability 45 37 7 7 3 0 0 82 11 3657
2014 Person with a disability 33 39 8 7 11 1 1 73 18 178
2014 Not a person with a disability 43 39 8 7 3 0 0 82 10 3256
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 37 12 8 9 1 1 70 18 199
2017 Not a person with a disability 41 34 11 8 4 1 1 76 13 3666
2014 Person with a disability 37 32 11 9 10 1 0 69 19 178
2014 Not a person with a disability 39 34 12 8 6 1 1 74 15 3261
2011 Person with a disability 27 32 12 10 17 2 0 60 28 197
2011 Not a person with a disability 34 35 13 10 7 0 0 69 17 3890
2008 Person with a disability 24 28 14 14 20 0 0 52 34 183
2008 Not a person with a disability 30 35 13 11 9 1 0 66 21 3430

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 29 11 8 7 3 1 73 15 198
2017 Not a person with a disability 48 30 11 5 4 2 1 80 9 3664
2014 Person with a disability 42 24 15 4 12 2 0 68 17 178
2014 Not a person with a disability 46 30 11 6 5 2 1 77 12 3260
2011 Person with a disability 39 21 10 15 12 2 0 62 28 197
2011 Not a person with a disability 40 31 13 8 6 2 0 72 15 3888
2008 Person with a disability 32 29 11 11 15 1 1 62 26 183
2008 Not a person with a disability 38 31 12 9 7 2 0 71 17 3428

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 32 12 12 7 2 0 68 20 199
2017 Not a person with a disability 46 32 9 7 5 1 1 78 12 3667
2014 Person with a disability 41 27 16 7 8 1 0 69 15 178
2014 Not a person with a disability 42 32 10 9 6 1 0 75 15 3260
2011 Person with a disability 31 31 14 11 13 2 0 62 24 196
2011 Not a person with a disability 37 34 11 10 8 0 0 71 18 3886
2008 Person with a disability 28 28 10 10 23 0 0 57 33 183
2008 Not a person with a disability 35 34 10 11 9 1 0 69 21 3431

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 13 5 2 1 0 3 92 3 198
2017 Not a person with a disability 78 13 4 1 1 0 2 94 3 3660
2014 Person with a disability 72 16 5 1 2 1 3 92 3 178
2014 Not a person with a disability 77 12 4 2 2 0 3 93 3 3261
2011 Person with a disability 72 11 6 1 2 1 7 90 4 197
2011 Not a person with a disability 76 12 4 2 2 0 4 92 4 3886
2008 Person with a disability 74 7 4 3 3 0 9 88 7 183
2008 Not a person with a disability 75 9 3 3 3 0 7 91 6 3426

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 23 8 7 6 3 2 78 13 199
2017 Not a person with a disability 52 25 7 4 5 3 4 83 10 3659
2014 Person with a disability 46 24 9 4 11 3 3 74 16 178
2014 Not a person with a disability 47 25 9 6 6 3 4 77 13 3261
2011 Person with a disability 41 20 10 10 14 2 3 64 26 198
2011 Not a person with a disability 39 28 9 8 9 2 4 72 18 3888

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 27 7 6 9 1 0 78 15 199
2017 Not a person with a disability 57 26 8 5 4 1 0 84 9 3663

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 28 9 6 7 3 0 77 13 199
2017 Not a person with a disability 58 24 10 4 4 1 0 83 7 3663

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 31 10 9 9 0 0 72 18 198
2017 Not a person with a disability 53 26 10 6 5 0 0 79 11 3657
2014 Person with a disability 45 24 16 4 10 1 0 70 14 178
2014 Not a person with a disability 49 27 11 7 5 0 0 77 12 3262
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 38 10 5 12 0 12 69 20 40
2017 Not a person with a disability 22 37 16 9 5 5 6 66 17 869
2014 Person with a disability 25 22 13 14 20 2 4 50 36 46
2014 Not a person with a disability 29 35 15 8 5 2 5 69 14 811

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 32 14 18 10 5 1 56 30 199
2017 Not a person with a disability 27 35 16 8 6 7 0 66 16 3666
2014 Person with a disability 16 31 14 12 16 11 1 53 32 178
2014 Not a person with a disability 25 35 16 9 7 7 0 66 17 3260
2011 Person with a disability 21 27 18 8 21 5 0 51 31 197
2011 Not a person with a disability 24 31 18 10 10 6 0 59 22 3887

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 29 18 19 13 2 0 48 33 199
2017 Not a person with a disability 23 34 19 13 9 3 0 58 22 3665
2014 Person with a disability 15 29 17 15 19 5 0 47 36 178
2014 Not a person with a disability 22 33 19 13 11 2 0 57 24 3260
2011 Person with a disability 16 30 15 13 26 0 0 46 39 198
2011 Not a person with a disability 22 30 17 14 15 2 0 53 30 3887
2008 Person with a disability 15 30 14 16 22 3 0 47 39 184
2008 Not a person with a disability 23 32 16 12 15 2 0 56 28 3432

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 24 20 21 14 6 1 40 39 199
2017 Not a person with a disability 16 31 21 16 10 6 0 50 28 3660
2014 Person with a disability 11 24 21 14 20 10 1 39 38 178
2014 Not a person with a disability 15 31 20 16 11 5 0 49 29 3257
2011 Person with a disability 9 28 19 17 20 7 0 40 40 197
2011 Not a person with a disability 13 30 18 18 15 5 0 46 35 3891
2008 Person with a disability 10 27 16 22 17 8 0 40 42 183
2008 Not a person with a disability 12 31 18 19 14 5 0 46 35 3430

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 25 19 17 17 6 0 44 36 199
2017 Not a person with a disability 19 28 19 14 13 7 0 50 29 3663
2014 Person with a disability 12 16 19 16 24 12 1 32 46 178
2014 Not a person with a disability 17 27 19 15 15 6 0 47 32 3256
2011 Person with a disability 12 27 14 17 28 4 0 40 46 197
2011 Not a person with a disability 16 27 18 14 17 7 0 47 34 3890
2008 Person with a disability 13 30 13 14 24 6 0 45 41 184
2008 Not a person with a disability 15 29 16 15 17 8 0 47 35 3428

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 29 15 22 19 4 0 41 43 199
2017 Not a person with a disability 16 31 20 17 11 4 0 49 29 3659
2014 Person with a disability 13 25 17 18 20 6 1 41 40 178
2014 Not a person with a disability 15 33 20 16 13 3 0 50 30 3257
2011 Person with a disability 11 26 16 18 25 2 0 39 44 198
2011 Not a person with a disability 14 32 18 19 15 2 0 47 35 3889
2008 Person with a disability 12 30 15 24 19 1 0 42 43 183
2008 Not a person with a disability 14 35 16 19 14 2 0 51 33 3432
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 28 21 17 7 2 1 54 24 196
2017 Not a person with a disability 22 41 18 12 5 2 0 65 17 3661
2014 Person with a disability 21 30 27 9 10 2 0 53 20 177
2014 Not a person with a disability 22 42 18 10 6 2 0 65 17 3262
2011 Person with a disability 21 38 16 13 9 3 0 60 23 198
2011 Not a person with a disability 22 40 16 11 8 2 0 64 20 3887

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 37 10 6 4 3 0 80 10 197
2017 Not a person with a disability 38 43 11 4 2 2 0 83 6 3660
2014 Person with a disability 38 37 10 8 3 3 0 78 12 178
2014 Not a person with a disability 40 41 10 4 2 3 0 84 6 3258
2011 Person with a disability 39 34 12 7 4 4 0 76 12 198
2011 Not a person with a disability 40 38 11 5 3 3 0 80 8 3889

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 28 17 16 6 5 0 58 24 196
2017 Not a person with a disability 35 39 12 8 4 3 1 76 12 3653
2014 Person with a disability 29 36 11 10 10 3 0 68 21 178
2014 Not a person with a disability 37 37 11 6 4 3 1 77 11 3258
2011 Person with a disability 27 31 10 10 16 5 1 62 28 197
2011 Not a person with a disability 35 32 12 9 6 5 1 72 16 3891
2008 Person with a disability 31 24 14 13 13 4 1 58 28 183
2008 Not a person with a disability 32 34 12 9 7 4 1 70 17 3430

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 31 16 17 12 5 0 52 30 196
2017 Not a person with a disability 24 35 20 9 5 5 1 63 16 3659
2014 Person with a disability 24 28 19 14 10 4 1 54 26 178
2014 Not a person with a disability 26 34 20 9 5 5 1 63 15 3258
2011 Person with a disability 18 30 17 14 15 4 2 51 31 198
2011 Not a person with a disability 17 32 24 12 9 5 1 52 23 3890

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 18 17 22 20 8 2 35 46 197
2017 Not a person with a disability 18 26 19 12 10 11 4 51 26 3658
2014 Person with a disability 12 17 18 16 28 6 2 32 48 178
2014 Not a person with a disability 17 24 19 13 13 11 3 48 30 3261
2011 Person with a disability 11 20 14 15 30 7 3 35 50 198
2011 Not a person with a disability 15 22 19 14 14 13 3 45 33 3892

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 22 9 4 1 2 4 85 5 197
2017 Not a person with a disability 57 23 9 4 2 2 4 85 6 3661
2014 Person with a disability 57 19 12 1 4 1 5 82 6 178
2014 Not a person with a disability 57 22 8 4 2 2 5 84 7 3262

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 19 7 1 0 2 5 91 2 199
2017 Not a person with a disability 60 23 6 3 2 3 3 88 5 3660
2014 Person with a disability 64 16 11 1 3 1 5 85 3 178
2014 Not a person with a disability 65 21 5 2 1 3 3 91 3 3262
2011 Person with a disability 62 18 7 2 2 3 6 88 4 197
2011 Not a person with a disability 69 18 6 2 1 2 2 90 3 3885
2008 Person with a disability 62 21 9 3 1 2 3 86 4 184
2008 Not a person with a disability 70 17 6 2 2 1 2 90 4 3432

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 27 19 16 18 4 1 44 36 199
2017 Not a person with a disability 20 31 18 16 11 4 1 54 28 3659
2014 Person with a disability 21 22 13 16 22 6 1 46 41 178
2014 Not a person with a disability 24 34 17 13 10 3 0 59 24 3260
2011 Person with a disability 21 29 12 13 22 2 0 51 36 197
2011 Not a person with a disability 24 33 15 14 12 2 0 59 26 3887
2008 Person with a disability 19 35 11 13 19 2 1 55 34 184
2008 Not a person with a disability 25 35 16 12 10 2 0 61 23 3432

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 23 15 14 30 2 2 38 46 198
2017 Not a person with a disability 19 29 16 16 15 3 3 50 33 3659
2014 Person with a disability 17 17 10 17 34 4 2 36 53 178
2014 Not a person with a disability 18 26 17 15 19 3 3 47 36 3260
2011 Person with a disability 10 17 16 15 38 1 3 28 55 197
2011 Not a person with a disability 15 27 16 16 22 2 2 44 40 3887
2008 Person with a disability 9 26 11 13 37 0 3 37 52 184
2008 Not a person with a disability 15 30 16 16 19 1 2 47 37 3431

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 35 20 12 12 3 1 55 24 199
2017 Not a person with a disability 21 37 21 10 6 4 0 61 17 3662

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 32 18 9 4 7 1 66 14 196
2017 Not a person with a disability 35 36 17 3 2 6 1 76 6 3660
2014 Person with a disability 34 28 18 7 6 7 1 67 14 178
2014 Not a person with a disability 39 34 15 3 2 5 1 78 6 3261

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 46 13 8 5 2 0 74 13 199
2017 Not a person with a disability 36 42 13 4 2 2 0 80 7 3660
2014 Person with a disability 27 31 17 12 9 5 0 60 22 178
2014 Not a person with a disability 38 38 14 4 2 3 0 79 7 3261
2011 Person with a disability 21 36 14 10 15 4 0 59 27 198
2011 Not a person with a disability 32 39 15 7 5 3 0 73 12 3890

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 43 12 9 6 0 0 73 15 198
2017 Not a person with a disability 46 38 9 4 3 0 0 84 7 3661
2014 Person with a disability 38 32 8 6 15 1 1 71 20 178
2014 Not a person with a disability 47 36 9 5 3 0 0 83 8 3261
2011 Person with a disability 26 33 16 13 12 0 0 58 25 198
2011 Not a person with a disability 41 37 11 6 6 0 0 78 12 3886
2008 Person with a disability 25 38 10 13 15 0 0 63 28 184
2008 Not a person with a disability 37 40 11 7 5 0 0 76 12 3432

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 32 15 15 11 0 1 59 26 199
2017 Not a person with a disability 35 34 16 8 6 1 0 70 14 3659
2014 Person with a disability 29 29 16 9 16 1 0 58 26 178
2014 Not a person with a disability 34 35 15 9 6 1 0 70 15 3261
2011 Person with a disability 24 24 20 13 18 1 0 48 31 198
2011 Not a person with a disability 34 32 16 9 9 0 0 66 18 3883

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 36 13 19 8 0 0 60 27 199
2017 Not a person with a disability 34 36 15 9 5 0 0 70 15 3663
2014 Person with a disability 29 26 17 13 14 1 0 56 27 178
2014 Not a person with a disability 33 37 15 9 6 0 0 70 15 3261
2011 Person with a disability 26 26 16 17 15 0 0 52 32 198
2011 Not a person with a disability 32 34 14 10 9 0 0 67 19 3886
2008 Person with a disability 29 33 9 16 13 1 0 62 29 184
2008 Not a person with a disability 34 38 12 10 6 0 0 71 16 3434

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 28 16 12 15 5 1 54 29 199
2017 Not a person with a disability 32 28 19 9 7 4 1 63 17 3660
2014 Person with a disability 30 20 16 12 17 5 1 53 30 178
2014 Not a person with a disability 33 28 17 10 7 4 1 64 18 3262
2011 Person with a disability 27 23 12 12 20 5 1 53 34 197
2011 Not a person with a disability 33 26 17 11 9 4 1 62 20 3888
2008 Person with a disability 28 23 20 11 15 3 1 53 27 184
2008 Not a person with a disability 31 29 16 11 7 4 2 64 19 3430
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 34 33 34 198
2017 Not a person with a disability 27 39 34 3662
2014 Person with a disability 29 33 38 178
2014 Not a person with a disability 29 38 34 3258
2011 Person with a disability 35 32 33 197
2011 Not a person with a disability 28 38 34 3891

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 18 20 33 6 9 15 65
2017 Not a person with a disability 18 31 31 5 9 6 981
2014 Person with a disability 23 19 30 12 9999 16 53
2014 Not a person with a disability 18 36 26 10 9999 10 942
2011 Person with a disability 16 17 38 13 9999 16 70
2011 Not a person with a disability 19 32 30 10 9999 10 1108
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 33 67 197
2017 Not a person with a disability 17 83 3660
2014 Person with a disability 39 61 178
2014 Not a person with a disability 17 83 3254

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 65
2017 Not a person with a disability 49 611
2014 Person with a disability 43 68
2014 Not a person with a disability 48 555

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 66 65
2017 Not a person with a disability 57 611
2014 Person with a disability 74 68
2014 Not a person with a disability 62 555

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 611
2014 Person with a disability 10 68
2014 Not a person with a disability 9 555

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 65
2014 Person with a disability 0 68
2014 Not a person with a disability 0 555

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 65
2017 Not a person with a disability 3 611
2014 Not a person with a disability 2 555

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 65
2017 Not a person with a disability 9 611
2014 Not a person with a disability 7 555

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 611
2014 Person with a disability 0 68
2014 Not a person with a disability 4 555

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 51 65
2017 Not a person with a disability 42 612
2014 Person with a disability 42 68
2014 Not a person with a disability 42 556

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 65
2017 Not a person with a disability 39 612
2014 Person with a disability 48 68
2014 Not a person with a disability 39 556

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 65
2017 Not a person with a disability 43 612
2014 Person with a disability 52 68
2014 Not a person with a disability 41 556

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 65
2017 Not a person with a disability 39 612
2014 Person with a disability 53 68
2014 Not a person with a disability 35 556

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 65
2017 Not a person with a disability 29 612
2014 Person with a disability 41 68
2014 Not a person with a disability 26 556

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 62 65
2017 Not a person with a disability 57 612
2014 Person with a disability 59 68
2014 Not a person with a disability 53 556

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 65
2017 Not a person with a disability 35 612
2014 Person with a disability 36 68
2014 Not a person with a disability 33 556

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 1 612

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 65
2017 Not a person with a disability 8 612
2014 Person with a disability 12 68
2014 Not a person with a disability 5 556

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 65
2017 Not a person with a disability 12 612
2014 Person with a disability 21 68
2014 Not a person with a disability 14 556

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 63 65
2017 Not a person with a disability 43 612
2014 Person with a disability 63 68
2014 Not a person with a disability 47 556

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 65
2017 Not a person with a disability 26 612
2014 Person with a disability 27 68
2014 Not a person with a disability 28 556

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 65
2017 Not a person with a disability 12 612
2014 Person with a disability 21 68
2014 Not a person with a disability 13 556

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 65
2017 Not a person with a disability 55 613
2014 Person with a disability 54 68
2014 Not a person with a disability 55 555

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 65
2017 Not a person with a disability 28 613
2014 Person with a disability 22 68
2014 Not a person with a disability 26 555

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 65
2017 Not a person with a disability 13 613
2014 Person with a disability 15 68
2014 Not a person with a disability 10 555

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 27 65
2017 Not a person with a disability 20 613
2014 Person with a disability 44 68
2014 Not a person with a disability 20 555

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 65
2017 Not a person with a disability 7 613
2014 Person with a disability 10 68
2014 Not a person with a disability 10 555

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 65
2017 Not a person with a disability 7 613
2014 Person with a disability 14 68
2014 Not a person with a disability 9 555

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 65
2017 Not a person with a disability 12 613
2014 Person with a disability 18 68
2014 Not a person with a disability 16 555

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 65
2017 Not a person with a disability 12 613
2014 Person with a disability 12 68
2014 Not a person with a disability 11 555

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 65
2017 Not a person with a disability 25 613
2014 Person with a disability 18 68
2014 Not a person with a disability 23 555

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 55
2017 Not a person with a disability 11 569
2014 Person with a disability 10 59
2014 Not a person with a disability 15 507

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 55
2017 Not a person with a disability 20 569
2014 Person with a disability 10 59
2014 Not a person with a disability 15 507

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 55
2017 Not a person with a disability 11 569
2014 Person with a disability 8 59
2014 Not a person with a disability 11 507

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 569
2014 Not a person with a disability 9 507

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 55
2017 Not a person with a disability 11 569
2014 Not a person with a disability 13 507

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 55
2017 Not a person with a disability 10 569
2014 Person with a disability 14 59
2014 Not a person with a disability 11 507

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 55
2017 Not a person with a disability 13 569
2014 Person with a disability 13 59
2014 Not a person with a disability 13 507

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 55
2017 Not a person with a disability 10 569
2014 Not a person with a disability 5 507

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 55
2017 Not a person with a disability 7 569
2014 Person with a disability 15 59
2014 Not a person with a disability 10 507

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 55
2017 Not a person with a disability 23 569
2014 Person with a disability 37 59
2014 Not a person with a disability 21 507

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 55
2017 Not a person with a disability 8 569
2014 Person with a disability 11 59
2014 Not a person with a disability 8 507

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 55
2017 Not a person with a disability 38 569
2014 Person with a disability 48 59
2014 Not a person with a disability 40 507

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 1 569
2014 Not a person with a disability 2 507

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 45 55
2017 Not a person with a disability 53 569
2014 Person with a disability 52 59
2014 Not a person with a disability 52 507

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 55
2017 Not a person with a disability 2 569

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 55
2017 Not a person with a disability 13 569
2014 Person with a disability 19 59
2014 Not a person with a disability 10 507

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 86 14 65
2017 Not a person with a disability 91 9 611

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 19 20 11 17 19 4 39 35 198
2017 Not a person with a disability 16 19 19 6 6 26 8 52 19 3663
2014 Person with a disability 13 15 20 9 18 19 5 37 36 178
2014 Not a person with a disability 16 17 20 6 7 26 7 50 20 3260

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 30 17 11 12 10 1 56 25 198
2017 Not a person with a disability 27 32 18 6 5 11 1 67 13 3657
2014 Person with a disability 22 23 18 13 11 11 2 52 28 178
2014 Not a person with a disability 25 30 20 6 5 12 1 64 12 3259
2011 Person with a disability 21 35 14 10 12 7 0 61 24 198
2011 Not a person with a disability 29 36 17 6 4 7 0 71 11 3885
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 53 7 1 2 0 5 89 3 198
2017 Not a person with a disability 26 50 10 5 2 2 6 82 7 3663
2014 Person with a disability 34 50 10 3 1 1 3 86 4 178
2014 Not a person with a disability 26 51 11 5 1 1 6 82 6 3261
2011 Person with a disability 34 46 8 4 1 1 6 85 6 198
2011 Not a person with a disability 27 51 9 5 2 1 5 83 7 3890
2008 Person with a disability 26 57 7 5 1 1 3 87 7 184
2008 Not a person with a disability 27 49 10 6 2 1 5 81 9 3435

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 17 27 8 10 23 7 36 25 198
2017 Not a person with a disability 10 22 22 9 6 24 8 46 21 3655
2014 Person with a disability 11 14 21 16 12 19 8 34 37 178
2014 Not a person with a disability 8 19 24 9 8 23 9 41 24 3261
2011 Person with a disability 11 18 21 12 15 15 9 38 35 198
2011 Not a person with a disability 9 20 22 9 10 22 7 42 27 3890

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 34 13 4 3 8 5 77 8 198
2017 Not a person with a disability 41 31 10 3 1 7 6 83 5 3664
2014 Person with a disability 32 35 13 5 8 5 3 73 13 178
2014 Not a person with a disability 39 33 10 3 2 7 6 83 5 3261
2011 Person with a disability 39 20 16 7 7 5 5 66 16 198
2011 Not a person with a disability 37 34 10 4 2 7 5 81 7 3891
2008 Person with a disability 28 35 18 8 2 7 3 69 11 183
2008 Not a person with a disability 35 37 11 4 2 6 5 81 7 3435

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 34 17 6 5 12 5 67 13 198
2017 Not a person with a disability 30 32 12 5 4 11 6 74 11 3658
2014 Person with a disability 24 24 19 11 8 11 3 56 22 178
2014 Not a person with a disability 29 31 14 5 4 11 6 73 10 3258
2011 Person with a disability 25 28 12 11 9 9 6 62 24 198
2011 Not a person with a disability 29 32 13 6 5 10 5 72 13 3887
2008 Person with a disability 23 29 12 15 11 7 3 58 28 184
2008 Not a person with a disability 30 32 12 8 6 7 5 70 16 3433
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 19 81 199
2017 Not a person with a disability 7 93 3659
2014 Person with a disability 25 75 178
2014 Not a person with a disability 7 93 3253

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 44 35
2017 Not a person with a disability 32 246
2014 Person with a disability 33 45
2014 Not a person with a disability 34 223

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 87 35
2017 Not a person with a disability 85 246
2014 Person with a disability 86 45
2014 Not a person with a disability 85 223

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35
2017 Not a person with a disability 2 246
2014 Not a person with a disability 2 223

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35
2017 Not a person with a disability 0 246
2014 Person with a disability 0 45

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 246
2014 Not a person with a disability 6 223

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 246
2014 Not a person with a disability 4 223

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 246
2014 Not a person with a disability 7 223

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 244
2014 Not a person with a disability 15 224

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 244
2014 Not a person with a disability 17 224

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35
2017 Not a person with a disability 14 244
2014 Not a person with a disability 8 224

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 244
2014 Not a person with a disability 3 224

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 35
2017 Not a person with a disability 25 244
2014 Person with a disability 14 45
2014 Not a person with a disability 26 224

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 244
2014 Person with a disability 12 45
2014 Not a person with a disability 24 224

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35
2017 Not a person with a disability 3 244
2014 Person with a disability 0 45
2014 Not a person with a disability 4 224

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 244
2014 Not a person with a disability 8 224

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 35
2017 Not a person with a disability 19 244
2014 Person with a disability 10 45
2014 Not a person with a disability 19 224

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 65 35
2014 Person with a disability 67 45
2014 Not a person with a disability 3 224

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 35
2014 Person with a disability 0 45

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 35
2017 Not a person with a disability 24 244
2014 Person with a disability 31 45
2014 Not a person with a disability 37 224

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 45 35
2017 Not a person with a disability 27 245
2014 Person with a disability 38 45
2014 Not a person with a disability 30 224

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 35
2017 Not a person with a disability 15 245
2014 Person with a disability 13 45
2014 Not a person with a disability 11 224

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 245
2014 Person with a disability 10 45
2014 Not a person with a disability 7 224

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 35
2017 Not a person with a disability 18 245
2014 Person with a disability 20 45
2014 Not a person with a disability 18 224

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 245
2014 Not a person with a disability 4 224

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 35
2017 Not a person with a disability 7 245
2014 Person with a disability 11 45
2014 Not a person with a disability 10 224

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 245
2014 Not a person with a disability 6 224

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 245
2014 Person with a disability 17 45
2014 Not a person with a disability 7 224

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 35
2017 Not a person with a disability 51 245
2014 Person with a disability 47 45
2014 Not a person with a disability 47 224

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 28
2017 Not a person with a disability 5 228
2014 Not a person with a disability 3 201

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 228
2014 Not a person with a disability 12 201

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 228
2014 Person with a disability 0 40

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 28
2017 Not a person with a disability 3 228
2014 Not a person with a disability 5 201

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 228
2014 Not a person with a disability 6 201

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 228
2014 Person with a disability 14 40
2014 Not a person with a disability 10 201

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 228
2014 Person with a disability 17 40
2014 Not a person with a disability 9 201

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 228
2014 Person with a disability 23 40
2014 Not a person with a disability 6 201

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 28
2017 Not a person with a disability 18 228
2014 Person with a disability 35 40
2014 Not a person with a disability 16 201

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 228
2014 Person with a disability 20 40
2014 Not a person with a disability 7 201

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 28
2017 Not a person with a disability 41 228
2014 Person with a disability 51 40
2014 Not a person with a disability 49 201

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 62 28
2017 Not a person with a disability 59 228
2014 Person with a disability 88 40
2014 Not a person with a disability 57 201

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 28
2017 Not a person with a disability 3 228

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 228
2014 Not a person with a disability 13 201

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 91 9 35
2017 Not a person with a disability 87 13 246

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 19 24 5 7 28 3 47 18 199
2017 Not a person with a disability 16 17 21 3 2 32 8 56 8 3666
2014 Person with a disability 15 12 21 6 18 22 5 38 33 177
2014 Not a person with a disability 16 15 21 2 3 34 8 54 10 3258

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 30 22 9 5 10 1 59 16 199
2017 Not a person with a disability 29 31 18 3 2 14 2 72 6 3660
2014 Person with a disability 23 22 19 9 13 11 1 52 25 176
2014 Not a person with a disability 27 28 20 3 3 17 2 69 7 3258
2011 Person with a disability 26 31 13 11 10 8 1 63 22 198
2011 Not a person with a disability 34 35 16 4 2 9 0 76 7 3890
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 24 24 13 17 1 1 45 30 199
2017 Not a person with a disability 28 27 19 12 11 0 2 57 23 3651

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 27 29 19 10 0 1 42 29 196
2017 Not a person with a disability 17 28 26 16 11 0 1 46 28 3658

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 29 23 12 9 1 3 54 22 197
2017 Not a person with a disability 23 31 23 13 8 1 2 55 22 3651

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 20 25 19 14 1 4 39 35 198
2017 Not a person with a disability 20 24 21 18 15 1 2 45 33 3656

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 28 11 6 6 0 11 74 14 198
2017 Not a person with a disability 44 27 12 5 3 1 7 78 9 3644

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 30 24 13 9 0 0 54 22 199
2017 Not a person with a disability 31 32 19 11 6 0 1 64 17 3654

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 31 21 16 10 1 2 51 27 197
2017 Not a person with a disability 28 34 21 10 4 1 1 64 15 3650

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 25 28 17 8 1 2 46 26 199
2017 Not a person with a disability 21 33 24 13 7 1 1 55 21 3649

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 34 20 13 14 1 3 53 27 199
2017 Not a person with a disability 25 33 21 12 7 1 1 59 19 3654

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 31 26 12 10 1 4 50 23 199
2017 Not a person with a disability 26 33 21 11 6 1 2 60 18 3648

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 17 21 12 6 0 3 60 19 197
2017 Not a person with a disability 54 25 11 4 3 0 2 81 7 3660

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 19 10 4 6 0 4 79 10 199
2017 Not a person with a disability 71 13 6 3 3 1 3 87 7 3656

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 28 14 3 4 0 3 79 7 198
2017 Not a person with a disability 56 27 9 4 2 0 2 85 6 3653

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 23 11 6 8 0 3 74 15 199
2017 Not a person with a disability 61 20 9 5 4 0 2 82 9 3655

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 11 5 0 1 0 30 91 2 198
2017 Not a person with a disability 53 12 5 2 1 0 26 89 5 3654

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 22 6 5 2 0 7 86 7 196
2017 Not a person with a disability 63 20 7 2 1 1 6 89 3 3639

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 19 11 5 3 1 4 79 9 198
2017 Not a person with a disability 69 16 6 3 2 0 4 89 5 3655

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 25 15 6 8 0 2 71 14 198
2017 Not a person with a disability 52 29 11 3 2 0 2 84 5 3654

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 24 44 18 8 0 0 30 26 199
2017 Not a person with a disability 12 33 38 12 4 0 0 46 16 3667

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 23 41 14 8 0 0 23 37 197
2017 Not a person with a disability 7 18 40 24 11 0 0 35 25 3657

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 26 20 16 16 8 0 44 34 199
2017 Not a person with a disability 16 34 22 11 7 9 0 56 20 3663

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 34 19 19 14 1 0 47 34 197
2017 Not a person with a disability 17 39 19 13 8 3 0 58 22 3658
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 44 56 195
2017 Not a person with a disability 13 87 3662
2014 Person with a disability 48 52 178
2014 Not a person with a disability 12 88 3255

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 82 18 86
2017 Not a person with a disability 75 25 468
2014 Person with a disability 77 23 85
2014 Not a person with a disability 71 29 375

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 30 10 8 5 0 0 78 13 71
2017 Not a person with a disability 50 34 5 8 1 1 0 85 9 353
2014 Person with a disability 35 38 11 11 3 1 0 75 14 66
2014 Not a person with a disability 56 30 5 3 2 1 3 89 5 266
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 26 15 13 8 4 2 35 65 199
2017 Not a person with a disability 36 26 17 8 6 5 1 39 61 3667

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 124
2017 Not a person with a disability 13 2092

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 124
2017 Not a person with a disability 22 2092

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 124
2017 Not a person with a disability 9 2092

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 124
2017 Not a person with a disability 59 2092

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 124
2017 Not a person with a disability 5 2092

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 124
2017 Not a person with a disability 32 2092

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 11 48 20 9 3 9 120
2017 Not a person with a disability 16 53 15 6 2 7 2044

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 12 16 23 29 2 9 23 58 124
2017 Not a person with a disability 8 19 19 16 21 3 14 33 44 2108

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 6 15 19 40 3 13 12 70 124
2017 Not a person with a disability 4 11 16 16 33 4 16 19 61 2111
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