2017 Public Service Employee Survey Results for Transport Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 44 6 8 6 0 0 80 14 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 45 6 13 6 0 0 75 20 1135
2017 University certificate or diploma below the bachelor's level 27 43 7 14 9 0 0 70 23 209
2017 Bachelor's degree 33 48 5 11 3 0 0 80 15 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 52 6 10 4 0 0 80 14 802
2014 Secondary or high school graduation certificate or equivalent or less 37 44 6 8 5 0 0 82 12 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 44 7 15 5 0 0 73 20 1044
2014 University certificate or diploma below the bachelor's level 23 46 7 14 9 0 0 69 24 209
2014 Bachelor's degree 36 46 3 11 4 0 0 82 14 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 46 8 8 5 0 0 79 13 707
2011 Secondary or high school graduation certificate or equivalent or less 45 40 5 7 3 0 0 85 11 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 6 11 6 0 0 77 17 1278
2011 University certificate or diploma below the bachelor's level 27 46 6 15 6 0 0 74 20 264
2011 Bachelor's degree 42 43 4 8 3 0 0 85 11 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 44 2 8 3 0 0 87 11 704
2008 Secondary or high school graduation certificate or equivalent or less 45 42 3 8 2 0 0 87 10 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 45 5 11 4 0 0 80 15 1153
2008 University certificate or diploma below the bachelor's level 30 47 6 11 6 0 0 78 16 234
2008 Bachelor's degree 41 43 4 8 3 0 0 84 11 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 44 4 7 2 0 0 87 9 547

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 70 22 4 2 1 1 1 93 3 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 26 7 4 2 1 1 87 5 1129
2017 University certificate or diploma below the bachelor's level 59 28 6 4 3 0 0 88 6 208
2017 Bachelor's degree 71 22 4 2 1 0 1 93 3 1216
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 24 5 3 1 1 1 90 5 804
2014 Secondary or high school graduation certificate or equivalent or less 70 23 3 1 1 1 1 95 2 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 25 5 3 1 1 1 91 4 1044
2014 University certificate or diploma below the bachelor's level 61 25 8 3 2 0 0 86 5 210
2014 Bachelor's degree 71 21 4 2 1 0 1 93 3 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 22 6 2 2 1 1 90 4 707
2011 Secondary or high school graduation certificate or equivalent or less 74 18 4 1 1 1 1 93 3 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 22 4 3 2 0 1 91 5 1278
2011 University certificate or diploma below the bachelor's level 57 27 6 3 2 2 1 88 6 264
2011 Bachelor's degree 75 18 4 2 1 1 1 93 3 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 20 4 2 1 1 0 92 3 703
2008 Secondary or high school graduation certificate or equivalent or less 71 21 3 2 1 1 1 93 3 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 21 5 3 1 0 1 91 5 1152
2008 University certificate or diploma below the bachelor's level 63 25 5 5 1 0 1 89 6 233
2008 Bachelor's degree 73 19 3 3 1 0 0 93 4 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 20 4 4 1 1 1 91 5 547

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 67 20 6 3 1 0 2 89 4 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 19 7 6 3 0 2 83 10 1133
2017 University certificate or diploma below the bachelor's level 59 22 6 8 3 0 0 82 12 209
2017 Bachelor's degree 66 20 5 7 2 0 1 86 8 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 20 5 7 4 0 0 83 11 803
2014 Secondary or high school graduation certificate or equivalent or less 61 24 6 4 2 0 2 88 6 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 23 6 6 2 0 2 85 9 1044
2014 University certificate or diploma below the bachelor's level 59 16 9 11 4 0 0 76 16 210
2014 Bachelor's degree 64 20 5 7 3 0 1 85 11 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 23 5 7 4 0 1 84 11 708
2011 Secondary or high school graduation certificate or equivalent or less 66 21 6 5 1 0 1 87 7 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 21 6 6 4 0 2 85 10 1277
2011 University certificate or diploma below the bachelor's level 52 26 9 7 5 0 1 79 12 264
2011 Bachelor's degree 64 20 5 6 4 0 1 84 10 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 19 5 8 5 0 1 81 14 704
2008 Secondary or high school graduation certificate or equivalent or less 64 21 6 5 3 0 2 86 8 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 21 7 6 3 0 2 83 10 1152
2008 University certificate or diploma below the bachelor's level 54 27 7 8 2 0 1 82 10 233
2008 Bachelor's degree 63 20 5 8 4 0 1 83 12 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 20 5 8 4 0 1 83 13 546

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 35 5 9 6 0 0 80 15 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 8 13 8 0 0 71 21 1134
2017 University certificate or diploma below the bachelor's level 31 38 7 10 13 0 0 70 23 209
2017 Bachelor's degree 43 37 6 10 5 0 0 80 15 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 7 13 6 0 0 74 19 804
2014 Secondary or high school graduation certificate or equivalent or less 42 33 8 10 6 0 0 76 16 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 7 10 8 0 0 75 18 1044
2014 University certificate or diploma below the bachelor's level 35 39 7 10 8 0 0 75 18 210
2014 Bachelor's degree 44 34 6 9 6 0 0 79 15 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 34 7 11 6 0 0 75 17 708
2011 Secondary or high school graduation certificate or equivalent or less 46 34 9 6 4 0 0 81 11 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 37 8 9 6 0 0 77 15 1274
2011 University certificate or diploma below the bachelor's level 34 37 10 13 5 0 0 71 18 264
2011 Bachelor's degree 47 35 7 7 4 0 0 83 10 1194
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 34 7 8 5 0 0 80 12 704

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 37 13 14 12 0 0 62 26 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 31 12 19 17 0 1 52 36 1135
2017 University certificate or diploma below the bachelor's level 20 34 11 16 20 0 0 53 36 208
2017 Bachelor's degree 23 37 11 17 11 0 0 60 29 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 38 14 16 10 0 0 60 26 803
2014 Secondary or high school graduation certificate or equivalent or less 30 37 11 13 7 0 1 68 21 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 35 12 17 12 0 0 59 29 1043
2014 University certificate or diploma below the bachelor's level 21 35 11 14 17 0 1 57 32 210
2014 Bachelor's degree 31 41 10 12 7 0 1 72 18 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 41 12 11 5 0 1 71 17 708
2011 Secondary or high school graduation certificate or equivalent or less 34 39 10 11 5 0 0 74 16 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 11 13 11 0 0 65 24 1274
2011 University certificate or diploma below the bachelor's level 24 37 17 11 10 0 0 61 22 263
2011 Bachelor's degree 32 39 11 11 5 0 1 72 17 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 37 12 9 5 0 2 72 15 705
2008 Secondary or high school graduation certificate or equivalent or less 36 40 10 7 6 0 1 77 13 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 39 12 13 6 0 0 68 20 1151
2008 University certificate or diploma below the bachelor's level 27 37 13 15 8 0 0 64 23 235
2008 Bachelor's degree 37 40 10 9 5 0 0 77 13 1012
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 38 13 10 4 0 1 72 14 547

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 42 12 4 3 0 0 80 7 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 41 10 4 3 0 0 83 7 1131
2017 University certificate or diploma below the bachelor's level 39 42 10 6 3 0 0 81 9 209
2017 Bachelor's degree 40 41 9 7 3 0 0 80 11 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 40 10 6 3 0 0 81 9 803
2014 Secondary or high school graduation certificate or equivalent or less 41 39 11 5 4 1 0 80 9 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 41 11 6 3 0 0 81 9 1044
2014 University certificate or diploma below the bachelor's level 41 37 9 7 6 0 0 79 12 210
2014 Bachelor's degree 41 41 9 6 3 0 0 82 9 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 41 10 5 3 0 0 82 9 708
2011 Secondary or high school graduation certificate or equivalent or less 45 35 10 6 4 0 0 81 9 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 37 10 7 4 0 0 80 10 1275
2011 University certificate or diploma below the bachelor's level 34 44 10 8 4 0 0 79 12 264
2011 Bachelor's degree 43 35 10 8 4 0 0 78 12 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 37 9 5 5 0 0 81 10 704
2008 Secondary or high school graduation certificate or equivalent or less 42 37 11 6 2 0 0 80 9 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 43 12 5 3 0 0 80 8 1152
2008 University certificate or diploma below the bachelor's level 34 41 13 8 4 0 0 76 12 235
2008 Bachelor's degree 44 37 8 8 3 0 0 81 11 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 38 8 6 5 0 0 81 11 546

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 39 10 3 3 0 0 84 6 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 35 7 5 3 0 0 85 8 1131
2017 University certificate or diploma below the bachelor's level 51 33 5 5 5 0 0 85 10 209
2017 Bachelor's degree 47 38 6 6 3 0 0 86 9 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 36 7 6 2 0 0 85 8 802
2014 Secondary or high school graduation certificate or equivalent or less 46 38 8 4 3 0 0 85 7 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 36 8 5 4 0 0 82 10 1044
2014 University certificate or diploma below the bachelor's level 46 33 9 8 4 0 0 79 11 210
2014 Bachelor's degree 47 36 8 6 3 0 0 83 10 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 38 7 6 3 0 0 85 8 708
2011 Secondary or high school graduation certificate or equivalent or less 52 32 9 4 3 0 0 85 7 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 36 7 5 3 0 0 86 7 1275
2011 University certificate or diploma below the bachelor's level 41 44 7 6 2 0 0 85 8 263
2011 Bachelor's degree 47 38 5 6 5 0 0 85 10 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 38 5 5 4 0 0 86 8 704
2008 Secondary or high school graduation certificate or equivalent or less 51 38 6 3 2 1 0 89 5 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 42 6 4 2 0 0 87 6 1152
2008 University certificate or diploma below the bachelor's level 44 39 9 6 2 0 0 83 8 235
2008 Bachelor's degree 46 41 6 5 3 0 0 87 7 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 39 4 7 3 0 0 86 10 547

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 37 9 7 3 0 0 82 9 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40 9 9 3 0 0 79 12 1132
2017 University certificate or diploma below the bachelor's level 36 42 9 8 5 0 0 78 13 208
2017 Bachelor's degree 45 39 7 6 2 0 0 84 8 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 38 11 5 1 0 0 82 7 801
2014 Secondary or high school graduation certificate or equivalent or less 44 40 7 6 3 1 0 85 8 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 42 9 6 4 0 0 81 9 1042
2014 University certificate or diploma below the bachelor's level 32 46 12 7 3 1 0 78 9 209
2014 Bachelor's degree 49 36 8 5 2 0 0 84 7 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 38 8 5 3 0 0 84 8 708

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 32 9 5 5 0 0 81 10 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 33 10 6 4 0 0 80 10 1132
2017 University certificate or diploma below the bachelor's level 41 36 10 7 5 0 0 78 12 209
2017 Bachelor's degree 50 31 8 7 4 0 0 81 11 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 35 11 8 5 1 0 76 13 803
2014 Secondary or high school graduation certificate or equivalent or less 44 31 10 8 5 1 1 77 13 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 10 8 6 0 1 76 14 1042
2014 University certificate or diploma below the bachelor's level 35 35 12 9 8 1 0 71 17 210
2014 Bachelor's degree 43 33 10 9 5 0 1 76 14 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 36 11 10 6 1 1 73 17 706
2011 Secondary or high school graduation certificate or equivalent or less 46 34 9 8 3 0 0 80 11 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 34 11 9 7 0 1 72 16 1276
2011 University certificate or diploma below the bachelor's level 33 31 11 14 10 1 1 65 24 264
2011 Bachelor's degree 42 35 10 8 5 0 0 77 13 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 40 10 9 4 0 0 77 14 704

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 22 12 10 9 2 11 64 22 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 27 11 10 9 2 6 68 20 1131
2017 University certificate or diploma below the bachelor's level 35 26 9 15 10 0 6 65 26 209
2017 Bachelor's degree 31 26 10 12 8 2 11 66 23 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 24 12 12 12 3 12 58 28 802
2014 Secondary or high school graduation certificate or equivalent or less 38 23 11 7 10 2 10 69 19 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 28 11 8 7 2 6 73 16 1044
2014 University certificate or diploma below the bachelor's level 40 25 10 8 7 2 9 72 17 210
2014 Bachelor's degree 34 24 11 11 10 1 9 64 23 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 24 11 10 13 2 13 60 27 708
2011 Secondary or high school graduation certificate or equivalent or less 35 24 10 11 8 1 10 67 21 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 28 9 11 11 2 6 67 23 1277
2011 University certificate or diploma below the bachelor's level 31 25 9 15 13 1 6 59 31 264
2011 Bachelor's degree 29 27 10 11 12 1 10 63 26 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 24 9 13 16 1 13 55 34 703
2008 Secondary or high school graduation certificate or equivalent or less 42 24 8 8 8 1 8 73 18 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 27 7 11 7 1 4 73 19 1150
2008 University certificate or diploma below the bachelor's level 34 30 9 14 9 0 4 67 23 235
2008 Bachelor's degree 34 27 8 14 10 1 7 65 26 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 21 9 13 17 2 10 56 34 545

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 41 12 8 5 0 0 74 13 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 44 11 7 6 0 0 76 14 1133
2017 University certificate or diploma below the bachelor's level 32 41 11 8 9 0 0 73 17 209
2017 Bachelor's degree 33 45 11 7 5 0 0 78 11 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 47 10 6 4 0 0 80 10 802
2014 Secondary or high school graduation certificate or equivalent or less 34 42 11 6 6 0 0 77 12 473
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 39 12 11 8 0 0 70 18 1044
2014 University certificate or diploma below the bachelor's level 28 44 14 5 9 0 0 72 14 210
2014 Bachelor's degree 33 44 11 8 5 0 0 77 12 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 45 11 8 4 0 0 76 13 708
2011 Secondary or high school graduation certificate or equivalent or less 38 38 9 8 6 0 0 77 14 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 38 13 9 9 0 0 69 18 1275
2011 University certificate or diploma below the bachelor's level 28 40 10 11 11 0 0 68 22 263
2011 Bachelor's degree 33 40 12 8 6 0 0 74 15 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 42 11 7 8 0 0 75 14 703
2008 Secondary or high school graduation certificate or equivalent or less 39 39 10 6 5 0 0 78 11 660
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 11 9 7 0 0 74 16 1144
2008 University certificate or diploma below the bachelor's level 29 43 11 8 9 0 0 72 17 233
2008 Bachelor's degree 36 40 11 9 4 0 0 76 13 1012
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 40 9 8 5 0 0 78 12 545

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 34 15 13 6 0 0 66 19 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 36 17 12 8 0 0 62 21 1134
2017 University certificate or diploma below the bachelor's level 25 34 20 9 12 0 0 59 21 209
2017 Bachelor's degree 29 40 15 10 7 1 0 69 16 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 43 14 11 7 0 0 68 18 804
2014 Secondary or high school graduation certificate or equivalent or less 28 32 17 13 9 1 0 60 22 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 34 16 14 12 0 0 59 26 1044
2014 University certificate or diploma below the bachelor's level 23 32 18 12 14 2 0 56 26 210
2014 Bachelor's degree 28 36 14 12 8 1 0 65 21 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 40 17 11 9 1 0 62 20 708
2011 Secondary or high school graduation certificate or equivalent or less 28 32 18 12 9 0 0 60 22 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 30 18 15 16 0 0 51 31 1276
2011 University certificate or diploma below the bachelor's level 16 32 19 15 17 0 0 48 32 264
2011 Bachelor's degree 25 38 17 11 9 0 0 63 21 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 40 15 12 10 0 0 62 22 704

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 39 13 12 5 0 0 70 17 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 42 16 11 6 0 0 67 18 1129
2017 University certificate or diploma below the bachelor's level 25 34 19 12 10 0 0 59 22 209
2017 Bachelor's degree 30 41 13 11 5 0 0 71 16 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 42 13 12 6 0 0 70 17 803

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 41 11 5 4 1 0 80 9 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 42 13 8 4 0 0 75 12 1129
2017 University certificate or diploma below the bachelor's level 35 35 13 9 7 0 0 70 16 208
2017 Bachelor's degree 40 40 10 7 3 0 0 80 10 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 39 9 5 3 0 0 82 9 803
2014 Secondary or high school graduation certificate or equivalent or less 42 38 10 6 3 1 0 81 9 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 39 15 9 5 0 0 71 13 1044
2014 University certificate or diploma below the bachelor's level 35 40 13 7 5 1 0 75 12 210
2014 Bachelor's degree 42 40 11 4 3 0 0 82 7 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 39 9 5 3 0 0 83 8 708
2011 Secondary or high school graduation certificate or equivalent or less 39 41 10 4 4 1 0 81 9 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 37 13 8 7 1 0 72 15 1277
2011 University certificate or diploma below the bachelor's level 33 36 14 8 8 0 0 70 17 264
2011 Bachelor's degree 37 42 11 7 3 1 0 79 10 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 39 8 5 5 0 0 83 10 704
2008 Secondary or high school graduation certificate or equivalent or less 46 35 10 5 3 1 0 82 7 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 13 6 5 0 0 76 11 1150
2008 University certificate or diploma below the bachelor's level 36 36 11 8 8 1 0 73 16 235
2008 Bachelor's degree 44 38 8 6 3 1 0 83 9 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 39 7 4 5 1 0 85 9 547

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 35 16 10 8 0 0 66 18 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 15 11 9 0 0 65 20 1131
2017 University certificate or diploma below the bachelor's level 27 35 12 10 15 0 0 63 25 208
2017 Bachelor's degree 32 39 13 10 6 0 0 72 16 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 39 14 10 7 0 0 70 16 804

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 30 11 2 1 0 0 85 4 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 32 8 4 3 0 0 85 6 1130
2017 University certificate or diploma below the bachelor's level 50 32 11 4 3 0 0 82 7 208
2017 Bachelor's degree 49 36 10 4 2 0 0 85 5 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 39 8 3 2 0 0 87 5 804
2014 Secondary or high school graduation certificate or equivalent or less 65 24 7 2 1 0 0 90 3 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 26 9 3 3 0 0 85 6 1044
2014 University certificate or diploma below the bachelor's level 60 25 7 4 4 0 0 86 7 209
2014 Bachelor's degree 59 31 6 3 1 0 0 90 4 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 30 9 2 1 0 0 88 3 707
2011 Secondary or high school graduation certificate or equivalent or less 63 26 6 3 2 0 0 90 5 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 28 7 4 3 0 0 86 7 1279
2011 University certificate or diploma below the bachelor's level 51 32 7 6 3 0 0 84 9 264
2011 Bachelor's degree 53 35 8 3 1 0 0 87 4 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 33 8 2 2 0 0 88 4 703

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 39 13 10 5 0 1 72 15 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 40 13 11 8 0 0 68 19 1126
2017 University certificate or diploma below the bachelor's level 26 39 17 10 8 0 0 65 18 207
2017 Bachelor's degree 30 45 11 8 4 1 0 76 13 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 45 10 8 5 0 0 77 13 804
2014 Secondary or high school graduation certificate or equivalent or less 25 44 12 9 7 1 1 71 17 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 40 12 15 10 0 0 62 25 1044
2014 University certificate or diploma below the bachelor's level 27 34 15 13 11 1 0 61 24 210
2014 Bachelor's degree 29 44 9 11 6 0 0 73 18 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 46 11 11 5 1 0 73 16 708
2011 Secondary or high school graduation certificate or equivalent or less 34 40 11 10 5 0 0 74 15 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 12 12 11 0 0 64 23 1276
2011 University certificate or diploma below the bachelor's level 27 32 16 14 11 0 0 59 25 264
2011 Bachelor's degree 30 42 11 9 7 0 0 72 17 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 40 10 9 6 0 0 75 15 703

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 37 15 9 4 0 1 73 13 503
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 35 16 11 8 0 0 65 19 1128
2017 University certificate or diploma below the bachelor's level 29 32 18 8 11 0 0 62 20 208
2017 Bachelor's degree 37 36 13 9 4 0 0 73 14 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 35 17 9 6 0 0 68 15 802
2014 Secondary or high school graduation certificate or equivalent or less 35 34 17 7 6 1 0 69 13 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 15 11 11 0 1 62 22 1043
2014 University certificate or diploma below the bachelor's level 31 32 14 11 11 1 0 64 22 210
2014 Bachelor's degree 33 36 14 10 6 0 0 69 16 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 37 14 11 8 0 0 67 19 708

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 36 15 8 5 0 1 72 13 502
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 37 14 12 8 0 0 66 20 1129
2017 University certificate or diploma below the bachelor's level 28 34 15 13 10 0 0 62 23 209
2017 Bachelor's degree 34 39 14 9 4 0 0 74 13 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 38 16 10 5 0 1 69 15 804
2014 Secondary or high school graduation certificate or equivalent or less 32 39 13 9 6 0 0 72 15 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 35 16 12 8 0 0 63 21 1044
2014 University certificate or diploma below the bachelor's level 30 34 15 11 10 1 0 65 20 210
2014 Bachelor's degree 36 37 13 9 5 0 0 73 15 999
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 41 13 8 6 1 0 73 14 708
2011 Secondary or high school graduation certificate or equivalent or less 36 39 11 8 5 0 0 76 13 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 36 14 10 7 0 0 69 17 1277
2011 University certificate or diploma below the bachelor's level 24 39 16 12 8 1 0 63 20 264
2011 Bachelor's degree 38 38 12 7 5 1 0 76 11 1198
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 41 11 8 4 1 1 76 12 702

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 34 12 5 3 0 0 79 9 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 39 9 7 4 0 0 80 11 1129
2017 University certificate or diploma below the bachelor's level 37 42 10 6 5 0 0 79 11 209
2017 Bachelor's degree 40 39 12 6 3 0 0 79 9 1216
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 12 5 4 0 0 79 8 803
2014 Secondary or high school graduation certificate or equivalent or less 43 37 11 5 4 1 0 80 9 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 36 13 8 3 0 0 76 11 1042
2014 University certificate or diploma below the bachelor's level 40 34 15 5 6 0 0 74 11 210
2014 Bachelor's degree 42 40 10 5 3 0 0 82 8 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 44 11 5 3 0 0 81 8 708
2011 Secondary or high school graduation certificate or equivalent or less 47 37 7 6 3 0 0 84 9 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 38 10 8 4 0 0 78 12 1277
2011 University certificate or diploma below the bachelor's level 35 40 13 8 4 0 0 75 12 264
2011 Bachelor's degree 40 41 9 7 4 0 0 81 11 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 42 8 6 5 0 0 82 11 704
2008 Secondary or high school graduation certificate or equivalent or less 46 38 7 4 3 0 0 85 8 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 40 9 5 4 0 0 82 9 1150
2008 University certificate or diploma below the bachelor's level 34 42 12 6 5 0 0 77 11 235
2008 Bachelor's degree 43 40 7 6 3 0 0 84 9 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 41 7 6 4 0 0 84 10 547

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 36 13 6 4 1 1 76 11 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 38 19 8 4 0 1 68 13 1135
2017 University certificate or diploma below the bachelor's level 26 40 19 6 7 1 1 67 14 208
2017 Bachelor's degree 34 37 17 7 4 0 0 72 11 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 39 16 9 6 1 0 70 14 805
2014 Secondary or high school graduation certificate or equivalent or less 31 33 18 9 7 1 0 65 16 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 36 21 9 6 0 1 64 15 1044
2014 University certificate or diploma below the bachelor's level 29 28 22 13 5 1 1 58 19 210
2014 Bachelor's degree 28 38 18 9 6 0 1 66 15 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 36 18 10 8 0 1 64 18 708
2011 Secondary or high school graduation certificate or equivalent or less 35 33 18 8 5 0 1 68 13 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 33 22 11 9 0 0 59 19 1277
2011 University certificate or diploma below the bachelor's level 25 31 21 14 9 0 0 57 23 264
2011 Bachelor's degree 30 36 17 11 5 0 1 67 16 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 38 20 10 8 0 0 62 18 705
2008 Secondary or high school graduation certificate or equivalent or less 27 37 21 8 6 0 1 65 14 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 36 24 13 8 0 0 55 21 1152
2008 University certificate or diploma below the bachelor's level 14 34 29 15 8 0 0 48 23 235
2008 Bachelor's degree 24 36 20 12 8 0 0 60 20 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 35 24 13 8 0 0 55 21 546

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 25 34 14 9 2 5 25 38 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 25 36 16 9 1 2 26 37 1125
2017 University certificate or diploma below the bachelor's level 12 27 35 13 6 1 7 20 42 208
2017 Bachelor's degree 9 25 37 19 8 1 2 27 35 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 23 40 17 6 2 1 24 35 800
2014 Secondary or high school graduation certificate or equivalent or less 12 25 31 19 7 2 2 28 39 473
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 30 34 14 5 1 2 20 44 1041
2014 University certificate or diploma below the bachelor's level 17 25 32 14 8 2 1 23 44 210
2014 Bachelor's degree 10 27 38 17 6 1 1 23 37 998
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 25 39 17 7 1 2 24 36 706
2011 Secondary or high school graduation certificate or equivalent or less 12 26 34 17 9 0 3 26 39 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 32 30 14 5 1 3 20 49 1275
2011 University certificate or diploma below the bachelor's level 18 31 31 14 3 0 2 17 51 263
2011 Bachelor's degree 12 26 35 16 8 1 2 25 39 1196
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 29 37 16 5 0 1 22 40 705
2008 Secondary or high school graduation certificate or equivalent or less 9 28 35 18 7 1 2 26 38 660
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 32 34 15 5 0 2 20 45 1150
2008 University certificate or diploma below the bachelor's level 15 38 31 10 4 0 2 14 54 235
2008 Bachelor's degree 10 26 38 18 5 1 1 23 38 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 30 39 14 5 1 2 20 39 547

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 18 27 19 14 5 6 37 33 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 22 28 20 13 3 3 35 35 1121
2017 University certificate or diploma below the bachelor's level 13 22 32 15 11 3 6 27 38 205
2017 Bachelor's degree 9 17 30 23 14 3 4 40 28 1214
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 17 33 24 11 4 3 38 27 797
2014 Secondary or high school graduation certificate or equivalent or less 11 20 26 20 17 4 3 39 33 471
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 23 31 18 10 3 4 30 37 1038
2014 University certificate or diploma below the bachelor's level 15 23 30 15 13 1 2 29 40 209
2014 Bachelor's degree 10 17 29 27 13 3 3 42 28 996
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 29 27 12 2 4 42 27 705
2011 Secondary or high school graduation certificate or equivalent or less 14 18 26 22 15 2 4 39 34 650
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 20 25 19 11 1 4 31 43 1273
2011 University certificate or diploma below the bachelor's level 22 22 27 15 8 2 4 25 47 263
2011 Bachelor's degree 12 16 26 25 16 1 4 43 29 1196
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 16 24 29 15 2 3 46 29 704
2008 Secondary or high school graduation certificate or equivalent or less 8 19 30 22 13 3 4 38 30 658
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 23 29 19 12 2 2 33 37 1151
2008 University certificate or diploma below the bachelor's level 20 26 24 15 11 1 2 27 48 233
2008 Bachelor's degree 10 19 24 28 16 2 3 45 30 1012
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 17 27 29 14 2 3 45 27 547

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 24 28 14 11 3 5 27 43 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 25 30 16 7 1 3 24 45 1126
2017 University certificate or diploma below the bachelor's level 18 29 30 10 8 1 4 20 49 209
2017 Bachelor's degree 14 26 30 17 8 2 3 26 42 1214
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 26 35 14 6 2 1 21 43 801
2014 Secondary or high school graduation certificate or equivalent or less 20 24 26 16 8 3 3 26 47 473
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 28 30 11 5 2 3 18 51 1040
2014 University certificate or diploma below the bachelor's level 23 26 30 11 6 2 2 18 51 208
2014 Bachelor's degree 18 28 30 15 5 1 2 20 48 995
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 28 32 12 5 1 3 18 49 705
2011 Secondary or high school graduation certificate or equivalent or less 18 22 28 16 10 1 4 28 42 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 27 29 13 7 1 3 21 49 1271
2011 University certificate or diploma below the bachelor's level 23 29 27 13 4 0 3 18 54 264
2011 Bachelor's degree 18 24 30 16 8 1 3 25 43 1197
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 27 31 14 6 1 1 20 48 705
2008 Secondary or high school graduation certificate or equivalent or less 10 22 33 17 11 2 4 30 35 661
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 25 33 16 8 1 2 25 42 1148
2008 University certificate or diploma below the bachelor's level 17 26 35 14 5 1 2 19 44 232
2008 Bachelor's degree 15 23 34 17 7 1 3 25 40 1013
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 28 30 18 6 1 2 26 44 547

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 15 28 26 15 2 5 43 26 499
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 16 30 28 15 0 3 45 24 1117
2017 University certificate or diploma below the bachelor's level 10 14 34 27 11 1 4 40 25 206
2017 Bachelor's degree 8 16 33 25 14 1 3 40 25 1213
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 21 35 25 9 2 1 34 30 797
2014 Secondary or high school graduation certificate or equivalent or less 14 17 27 25 13 2 2 39 33 468
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 17 33 28 10 2 2 39 26 1038
2014 University certificate or diploma below the bachelor's level 12 23 34 19 11 1 1 30 35 208
2014 Bachelor's degree 9 18 35 26 9 1 2 36 28 993
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 23 35 20 8 1 2 29 35 706
2011 Secondary or high school graduation certificate or equivalent or less 11 16 31 24 15 0 4 40 27 651
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 19 31 26 12 1 3 39 28 1270
2011 University certificate or diploma below the bachelor's level 12 20 37 19 9 1 2 29 33 264
2011 Bachelor's degree 9 17 33 26 13 0 2 40 26 1196
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 21 35 23 7 0 1 31 34 705
2008 Secondary or high school graduation certificate or equivalent or less 8 17 29 27 15 1 3 44 26 658
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 17 35 26 12 1 2 39 26 1146
2008 University certificate or diploma below the bachelor's level 10 20 40 19 10 0 0 29 31 233
2008 Bachelor's degree 7 17 36 27 11 1 2 38 25 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 26 33 22 8 1 1 30 37 544

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 24 20 17 12 3 5 31 46 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 25 26 15 10 1 3 26 46 1124
2017 University certificate or diploma below the bachelor's level 19 23 26 19 8 0 5 29 44 206
2017 Bachelor's degree 15 23 29 18 9 2 3 29 40 1211
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 23 33 14 8 4 3 24 41 799
2014 Secondary or high school graduation certificate or equivalent or less 21 23 26 13 11 2 4 26 46 471
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 25 25 15 6 2 3 21 52 1041
2014 University certificate or diploma below the bachelor's level 29 25 26 9 8 2 2 18 56 210
2014 Bachelor's degree 17 29 27 16 8 1 3 25 48 997
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 24 31 15 8 2 3 23 44 707
2011 Secondary or high school graduation certificate or equivalent or less 21 20 28 15 12 0 4 28 42 649
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 25 24 15 8 1 3 23 52 1274
2011 University certificate or diploma below the bachelor's level 26 24 26 13 8 0 2 22 52 264
2011 Bachelor's degree 18 23 29 15 9 2 3 25 44 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 22 31 15 8 1 2 24 44 705
2008 Secondary or high school graduation certificate or equivalent or less 15 24 27 18 11 1 3 30 41 656
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 25 28 16 9 1 2 26 45 1147
2008 University certificate or diploma below the bachelor's level 23 25 29 13 7 0 2 20 50 233
2008 Bachelor's degree 16 21 30 18 10 2 3 29 39 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 24 30 17 8 2 3 26 42 547

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 17 22 17 16 6 8 38 37 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 17 25 23 17 3 4 43 30 1122
2017 University certificate or diploma below the bachelor's level 12 17 23 21 17 4 6 42 32 208
2017 Bachelor's degree 10 19 27 23 14 4 4 40 31 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 21 29 20 10 5 5 33 35 800
2014 Secondary or high school graduation certificate or equivalent or less 11 18 25 21 15 4 6 40 32 471
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 16 25 25 15 3 5 44 29 1043
2014 University certificate or diploma below the bachelor's level 13 15 29 21 13 6 3 37 31 209
2014 Bachelor's degree 7 15 28 30 13 3 4 46 24 996
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 32 25 12 2 5 39 27 707
2011 Secondary or high school graduation certificate or equivalent or less 9 12 27 25 17 2 7 47 23 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 15 27 25 17 2 6 46 25 1274
2011 University certificate or diploma below the bachelor's level 11 16 30 20 14 4 5 37 30 264
2011 Bachelor's degree 7 14 26 27 17 2 6 48 23 1197
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 14 29 27 17 1 3 47 23 705
2008 Secondary or high school graduation certificate or equivalent or less 11 19 23 22 18 1 6 43 32 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 16 29 24 14 3 4 41 28 1146
2008 University certificate or diploma below the bachelor's level 12 21 27 23 13 3 2 38 34 233
2008 Bachelor's degree 11 20 27 22 14 2 5 39 33 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 21 29 21 12 3 3 35 33 547

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 16 22 28 14 11 4 5 28 41 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 27 27 13 7 2 3 22 50 1126
2017 University certificate or diploma below the bachelor's level 22 22 31 10 8 3 4 19 47 208
2017 Bachelor's degree 14 24 34 15 7 3 3 24 40 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 26 34 13 7 3 3 21 43 799
2014 Secondary or high school graduation certificate or equivalent or less 17 28 25 14 9 3 3 25 49 472
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 24 28 13 5 2 3 19 51 1041
2014 University certificate or diploma below the bachelor's level 28 23 31 8 6 2 2 14 53 209
2014 Bachelor's degree 16 28 32 14 6 2 3 20 47 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 28 34 12 4 1 4 17 48 707
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 70 15 6 2 2 1 4 90 3 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 16 6 3 3 0 5 87 6 1135
2017 University certificate or diploma below the bachelor's level 68 16 6 5 4 0 2 86 8 208
2017 Bachelor's degree 72 17 4 4 2 0 2 90 5 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 19 5 4 3 0 1 88 8 804
2014 Secondary or high school graduation certificate or equivalent or less 69 15 7 3 1 1 5 89 4 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 16 6 4 2 0 4 87 7 1042
2014 University certificate or diploma below the bachelor's level 69 14 7 5 3 1 2 85 8 209
2014 Bachelor's degree 71 17 4 3 2 0 3 91 5 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 14 4 5 3 0 2 88 8 707
2011 Secondary or high school graduation certificate or equivalent or less 68 16 6 3 2 1 4 88 6 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 17 6 3 3 1 5 88 6 1278
2011 University certificate or diploma below the bachelor's level 63 19 7 5 2 1 3 85 7 264
2011 Bachelor's degree 68 15 6 4 3 0 3 86 7 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 14 6 6 4 0 2 84 10 704
2008 Secondary or high school graduation certificate or equivalent or less 67 13 4 3 5 1 8 88 8 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 16 6 3 3 0 9 86 8 1151
2008 University certificate or diploma below the bachelor's level 59 15 10 3 6 1 6 79 10 233
2008 Bachelor's degree 68 13 5 5 4 0 5 85 10 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 18 6 7 4 0 3 82 12 546

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 32 16 10 7 5 4 63 19 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 32 15 11 9 3 3 62 21 1132
2017 University certificate or diploma below the bachelor's level 25 32 18 6 13 3 3 61 20 208
2017 Bachelor's degree 29 32 14 8 7 5 5 68 17 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 32 13 8 6 6 5 69 17 802
2014 Secondary or high school graduation certificate or equivalent or less 29 30 15 11 9 4 3 63 21 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 31 16 10 12 3 2 59 23 1044
2014 University certificate or diploma below the bachelor's level 30 32 18 6 8 4 1 66 15 209
2014 Bachelor's degree 34 30 13 7 7 4 5 71 15 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 29 13 9 6 5 4 69 16 707

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 28 8 9 6 1 1 76 16 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 31 10 9 7 1 0 73 16 1131
2017 University certificate or diploma below the bachelor's level 38 34 11 7 8 1 0 73 15 208
2017 Bachelor's degree 48 29 8 8 6 1 0 78 14 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 8 6 7 1 0 78 14 802
2014 Secondary or high school graduation certificate or equivalent or less 41 32 10 7 8 2 0 75 15 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 29 9 10 10 1 0 70 20 1044
2014 University certificate or diploma below the bachelor's level 48 28 8 6 8 2 1 78 14 210
2014 Bachelor's degree 50 28 9 7 6 0 0 78 13 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 29 9 7 7 1 0 77 14 708

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 34 14 10 7 2 1 68 18 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 36 15 11 8 1 0 65 20 1131
2017 University certificate or diploma below the bachelor's level 32 36 11 11 10 0 0 68 21 208
2017 Bachelor's degree 38 35 10 10 5 2 0 74 15 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 11 8 5 1 0 75 13 804
2014 Secondary or high school graduation certificate or equivalent or less 31 39 12 10 5 3 1 72 16 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 12 15 7 1 1 65 23 1044
2014 University certificate or diploma below the bachelor's level 33 35 10 13 7 1 0 70 20 210
2014 Bachelor's degree 35 39 11 9 4 1 1 75 14 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 40 11 10 5 2 0 74 15 708
2011 Secondary or high school graduation certificate or equivalent or less 32 34 12 13 7 2 0 68 20 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 35 14 12 9 1 1 64 22 1279
2011 University certificate or diploma below the bachelor's level 25 38 15 13 9 0 0 63 22 264
2011 Bachelor's degree 34 39 9 10 6 2 0 75 16 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 36 11 10 7 1 1 71 18 704
2008 Secondary or high school graduation certificate or equivalent or less 30 35 12 13 7 2 1 67 21 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 38 12 12 8 2 0 67 21 1152
2008 University certificate or diploma below the bachelor's level 27 39 14 16 5 0 0 65 21 234
2008 Bachelor's degree 36 37 9 10 6 1 1 74 16 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 35 7 12 5 1 2 75 17 546

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 27 25 15 11 9 10 2 59 24 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 29 15 10 10 9 1 61 22 1131
2017 University certificate or diploma below the bachelor's level 26 29 17 11 12 6 0 58 24 209
2017 Bachelor's degree 34 29 13 9 7 8 1 69 17 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 29 10 8 5 11 1 74 15 804
2014 Secondary or high school graduation certificate or equivalent or less 30 29 14 11 8 7 1 64 21 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 27 17 12 11 6 1 57 25 1044
2014 University certificate or diploma below the bachelor's level 33 26 14 11 11 5 0 62 23 210
2014 Bachelor's degree 34 30 14 7 7 7 2 70 15 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 30 13 9 6 8 1 69 16 708
2011 Secondary or high school graduation certificate or equivalent or less 34 21 15 11 12 7 1 60 24 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 27 17 10 12 6 1 57 24 1277
2011 University certificate or diploma below the bachelor's level 24 28 15 16 11 5 1 56 28 264
2011 Bachelor's degree 35 28 11 10 8 8 1 68 20 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 27 10 8 10 7 1 71 19 703
2008 Secondary or high school graduation certificate or equivalent or less 33 25 13 12 11 6 1 62 25 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 26 15 13 14 6 0 56 28 1152
2008 University certificate or diploma below the bachelor's level 26 27 18 13 11 5 0 56 26 234
2008 Bachelor's degree 39 27 10 9 8 7 1 71 19 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 30 6 8 8 6 2 76 17 545

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 23 16 15 12 17 3 45 35 502
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 21 19 17 16 13 2 39 39 1134
2017 University certificate or diploma below the bachelor's level 11 23 22 13 17 10 4 40 35 209
2017 Bachelor's degree 14 22 16 15 11 18 3 47 33 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 23 18 12 10 20 3 47 29 804
2014 Secondary or high school graduation certificate or equivalent or less 12 22 21 15 15 13 2 40 35 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 20 20 18 18 10 3 36 42 1044
2014 University certificate or diploma below the bachelor's level 16 19 18 12 22 13 0 40 39 209
2014 Bachelor's degree 12 21 19 15 12 15 4 42 35 999
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 25 20 15 12 16 3 43 32 708

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 38 9 8 3 0 0 80 11 501
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 40 8 8 4 0 0 80 12 1133
2017 University certificate or diploma below the bachelor's level 41 33 7 10 8 0 0 75 18 209
2017 Bachelor's degree 50 34 7 7 3 0 0 83 10 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 37 7 5 3 0 0 85 8 800
2014 Secondary or high school graduation certificate or equivalent or less 40 37 11 7 3 1 0 79 10 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40 8 10 4 0 0 78 14 1042
2014 University certificate or diploma below the bachelor's level 37 43 8 4 7 0 0 81 11 210
2014 Bachelor's degree 47 39 6 5 3 0 0 86 8 999
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 36 9 5 3 0 0 83 8 708
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 29 12 8 3 1 1 76 11 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 34 10 7 5 0 1 77 13 1134
2017 University certificate or diploma below the bachelor's level 40 32 13 9 7 0 0 72 15 209
2017 Bachelor's degree 41 34 10 8 5 1 1 77 13 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 37 11 9 5 1 0 74 14 804
2014 Secondary or high school graduation certificate or equivalent or less 42 29 12 8 6 1 1 73 15 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 33 12 9 7 1 1 71 16 1044
2014 University certificate or diploma below the bachelor's level 38 37 9 7 8 2 0 76 14 210
2014 Bachelor's degree 40 34 11 9 5 0 0 75 14 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 36 11 8 5 1 0 75 13 707
2011 Secondary or high school graduation certificate or equivalent or less 39 32 12 10 6 0 0 72 17 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 33 16 11 8 0 0 65 19 1278
2011 University certificate or diploma below the bachelor's level 29 37 13 12 9 0 0 66 22 264
2011 Bachelor's degree 33 36 13 11 7 0 0 69 17 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 38 10 8 8 0 0 74 16 705
2008 Secondary or high school graduation certificate or equivalent or less 32 35 15 10 8 1 0 67 18 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 15 12 12 0 0 62 24 1152
2008 University certificate or diploma below the bachelor's level 23 33 18 12 12 0 0 57 25 232
2008 Bachelor's degree 31 36 12 12 9 1 0 67 21 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 37 10 13 9 0 1 68 21 546

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 24 12 6 4 2 1 77 10 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 31 10 6 4 2 1 79 10 1134
2017 University certificate or diploma below the bachelor's level 45 28 10 6 9 2 0 75 15 208
2017 Bachelor's degree 48 31 9 6 3 2 0 81 9 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 29 12 5 4 2 0 78 9 805
2014 Secondary or high school graduation certificate or equivalent or less 47 26 12 5 6 3 1 76 12 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 31 12 7 6 1 1 75 13 1043
2014 University certificate or diploma below the bachelor's level 42 32 10 6 7 2 0 76 13 210
2014 Bachelor's degree 49 28 10 6 4 2 0 79 11 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 30 10 5 6 2 1 79 11 707
2011 Secondary or high school graduation certificate or equivalent or less 42 27 13 9 6 2 1 71 15 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 31 14 9 8 2 0 69 17 1278
2011 University certificate or diploma below the bachelor's level 34 34 12 10 8 1 0 69 18 264
2011 Bachelor's degree 41 31 11 8 6 2 0 74 15 1198
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 31 11 8 6 2 0 75 14 704
2008 Secondary or high school graduation certificate or equivalent or less 36 32 11 9 8 2 1 71 18 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 31 13 9 9 2 0 68 19 1151
2008 University certificate or diploma below the bachelor's level 28 33 14 13 8 2 1 64 22 234
2008 Bachelor's degree 42 30 11 8 6 2 0 74 14 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 27 12 9 8 1 1 70 17 545

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 28 13 6 5 1 1 76 11 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 31 9 8 6 1 0 78 13 1134
2017 University certificate or diploma below the bachelor's level 43 28 14 8 7 0 0 71 15 209
2017 Bachelor's degree 46 32 9 9 4 1 1 79 13 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 35 9 7 5 1 0 79 12 805
2014 Secondary or high school graduation certificate or equivalent or less 45 29 8 9 7 1 1 75 16 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 32 12 9 7 1 0 72 16 1043
2014 University certificate or diploma below the bachelor's level 41 31 12 8 7 1 0 73 14 210
2014 Bachelor's degree 44 33 8 9 5 0 0 78 14 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 32 9 8 6 1 0 77 14 707
2011 Secondary or high school graduation certificate or equivalent or less 38 33 12 11 6 1 0 71 17 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 33 12 11 9 0 0 68 20 1276
2011 University certificate or diploma below the bachelor's level 31 34 14 9 12 0 0 65 21 264
2011 Bachelor's degree 37 35 10 10 8 0 0 73 17 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 34 9 9 7 0 0 74 16 704
2008 Secondary or high school graduation certificate or equivalent or less 36 33 10 11 9 1 0 69 20 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 35 12 11 11 1 0 66 23 1152
2008 University certificate or diploma below the bachelor's level 26 35 13 13 12 1 0 62 25 234
2008 Bachelor's degree 37 34 9 12 7 0 0 72 19 1016
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 29 8 12 11 0 1 68 24 545

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 13 4 1 0 0 3 95 1 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 12 3 2 1 0 4 94 3 1130
2017 University certificate or diploma below the bachelor's level 76 11 5 2 3 0 1 89 5 208
2017 Bachelor's degree 79 12 4 1 1 0 2 94 3 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 13 4 2 1 1 1 93 3 805
2014 Secondary or high school graduation certificate or equivalent or less 77 12 4 1 1 1 4 94 2 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 14 4 2 2 0 4 91 4 1044
2014 University certificate or diploma below the bachelor's level 73 16 5 1 2 0 3 92 3 210
2014 Bachelor's degree 79 12 3 2 1 1 3 94 3 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 79 12 3 2 2 0 2 92 4 707
2011 Secondary or high school graduation certificate or equivalent or less 79 10 3 2 2 1 4 93 4 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 13 4 1 2 1 5 92 3 1277
2011 University certificate or diploma below the bachelor's level 70 16 6 2 2 1 3 89 5 264
2011 Bachelor's degree 77 12 4 2 2 0 3 92 4 1198
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 12 4 3 2 0 2 91 5 703
2008 Secondary or high school graduation certificate or equivalent or less 76 9 2 1 2 1 9 93 4 661
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 10 3 2 3 0 9 92 5 1152
2008 University certificate or diploma below the bachelor's level 74 8 5 3 4 0 6 88 7 234
2008 Bachelor's degree 78 8 4 3 3 0 5 91 6 1012
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 75 9 3 5 4 0 4 87 9 545

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 24 8 3 3 2 6 85 7 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 25 8 4 6 2 3 81 11 1130
2017 University certificate or diploma below the bachelor's level 50 23 7 6 8 2 3 77 15 209
2017 Bachelor's degree 55 23 6 4 4 3 4 85 8 1219
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 27 7 6 4 4 5 81 11 805
2014 Secondary or high school graduation certificate or equivalent or less 51 24 8 4 6 3 4 81 11 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 25 9 5 7 2 4 77 14 1044
2014 University certificate or diploma below the bachelor's level 45 24 13 3 9 5 2 73 12 210
2014 Bachelor's degree 49 23 8 7 6 2 5 78 13 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 27 12 7 6 4 6 73 14 708
2011 Secondary or high school graduation certificate or equivalent or less 45 24 9 8 8 2 3 73 17 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 28 10 8 9 2 3 70 19 1279
2011 University certificate or diploma below the bachelor's level 35 27 9 12 13 3 1 65 25 264
2011 Bachelor's degree 39 29 9 7 9 3 4 73 18 1199
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 30 9 9 7 3 6 72 18 703

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 20 9 5 3 1 2 82 8 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 26 8 4 4 0 0 83 8 1132
2017 University certificate or diploma below the bachelor's level 55 24 11 5 6 0 0 79 11 207
2017 Bachelor's degree 58 27 6 5 4 0 0 85 9 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 28 8 5 5 1 0 82 9 805

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 21 9 4 3 2 1 83 8 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 24 11 4 4 1 0 81 8 1132
2017 University certificate or diploma below the bachelor's level 54 24 11 4 7 1 0 79 10 209
2017 Bachelor's degree 59 25 8 3 4 2 0 85 7 1221
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 26 10 4 4 2 0 82 8 805

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 22 11 5 4 1 0 79 10 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 25 10 6 6 0 0 78 12 1129
2017 University certificate or diploma below the bachelor's level 49 25 11 8 7 0 0 74 15 208
2017 Bachelor's degree 53 28 9 6 4 0 0 82 10 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 28 10 7 5 1 0 78 12 803
2014 Secondary or high school graduation certificate or equivalent or less 54 23 9 6 7 1 1 78 13 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 26 13 8 6 0 0 73 14 1044
2014 University certificate or diploma below the bachelor's level 48 28 8 7 7 1 0 77 14 210
2014 Bachelor's degree 50 29 10 6 4 0 0 79 10 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 29 12 6 6 1 0 77 12 708
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 37 17 11 4 3 5 66 16 85
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 35 18 12 10 3 5 57 24 184
2017 University certificate or diploma below the bachelor's level 21 37 11 17 10 2 2 61 28 48
2017 Bachelor's degree 25 36 14 6 4 5 10 71 12 321
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 40 15 10 5 6 4 67 16 280
2014 Secondary or high school graduation certificate or equivalent or less 40 23 19 7 8 1 2 65 15 95
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 40 13 11 7 1 5 68 19 180
2014 University certificate or diploma below the bachelor's level 30 36 16 12 6 0 0 66 18 50
2014 Bachelor's degree 30 33 14 6 5 5 8 73 12 272
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 36 15 8 7 3 5 68 16 256

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 30 18 10 6 5 1 64 17 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 35 17 10 8 6 0 63 19 1135
2017 University certificate or diploma below the bachelor's level 22 33 17 11 12 5 0 58 24 209
2017 Bachelor's degree 28 37 15 8 5 8 0 70 14 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 34 18 8 5 9 0 66 14 804
2014 Secondary or high school graduation certificate or equivalent or less 25 37 15 9 8 7 0 66 18 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 34 17 10 9 7 0 60 21 1044
2014 University certificate or diploma below the bachelor's level 24 35 14 8 13 5 0 63 22 210
2014 Bachelor's degree 28 36 16 8 5 8 0 69 14 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 36 16 8 6 7 0 67 16 708
2011 Secondary or high school graduation certificate or equivalent or less 25 28 19 11 9 7 1 57 22 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 29 21 11 14 6 0 52 26 1278
2011 University certificate or diploma below the bachelor's level 20 27 18 13 17 5 0 49 31 263
2011 Bachelor's degree 26 33 17 9 9 6 0 63 18 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 34 15 9 8 5 0 66 18 702

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 29 19 14 8 4 0 57 23 508
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 31 21 14 12 2 0 52 26 1134
2017 University certificate or diploma below the bachelor's level 21 26 21 16 15 1 0 48 31 209
2017 Bachelor's degree 23 39 16 12 8 3 0 64 20 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 34 18 13 7 4 0 60 21 805
2014 Secondary or high school graduation certificate or equivalent or less 23 32 21 11 12 2 0 56 23 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 29 20 16 14 2 0 49 30 1044
2014 University certificate or diploma below the bachelor's level 18 35 16 12 19 1 0 53 31 210
2014 Bachelor's degree 26 34 18 12 8 2 0 61 21 1000
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 37 18 12 9 3 0 61 21 708
2011 Secondary or high school graduation certificate or equivalent or less 23 28 18 14 15 2 0 53 29 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 25 16 16 22 2 0 44 39 1277
2011 University certificate or diploma below the bachelor's level 16 27 19 16 21 1 0 44 37 262
2011 Bachelor's degree 24 32 18 13 12 2 0 57 25 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 38 17 9 11 3 0 63 20 703
2008 Secondary or high school graduation certificate or equivalent or less 23 32 16 12 14 2 0 56 27 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 29 17 14 19 2 0 49 34 1154
2008 University certificate or diploma below the bachelor's level 16 28 18 17 20 1 0 45 38 234
2008 Bachelor's degree 26 34 14 10 13 2 0 61 24 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 36 13 11 10 2 1 65 22 546

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 30 19 16 8 7 1 53 26 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 27 23 17 14 4 0 43 32 1132
2017 University certificate or diploma below the bachelor's level 14 25 22 20 17 2 0 40 37 208
2017 Bachelor's degree 16 34 19 15 9 7 0 54 26 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 32 22 14 9 8 0 51 25 802
2014 Secondary or high school graduation certificate or equivalent or less 17 31 22 11 12 7 0 51 25 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 26 22 18 15 6 0 42 35 1042
2014 University certificate or diploma below the bachelor's level 13 29 18 18 18 5 0 44 37 210
2014 Bachelor's degree 17 34 19 17 9 4 0 53 27 999
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 34 20 16 9 5 0 52 27 708
2011 Secondary or high school graduation certificate or equivalent or less 13 31 20 17 14 5 0 47 33 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 23 19 19 21 4 0 38 42 1278
2011 University certificate or diploma below the bachelor's level 11 26 21 17 21 5 0 39 39 264
2011 Bachelor's degree 13 33 18 18 12 6 0 49 32 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 37 17 15 11 5 0 55 27 705
2008 Secondary or high school graduation certificate or equivalent or less 12 31 19 18 12 6 1 47 33 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 26 18 22 19 4 0 39 42 1153
2008 University certificate or diploma below the bachelor's level 7 28 22 23 17 3 0 36 41 235
2008 Bachelor's degree 14 35 17 16 13 5 0 51 31 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 35 17 17 9 7 0 55 27 543

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 26 19 12 15 7 0 50 29 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 21 15 16 7 0 43 34 1133
2017 University certificate or diploma below the bachelor's level 17 25 18 18 19 4 0 43 38 209
2017 Bachelor's degree 20 31 17 14 11 7 0 55 27 1220
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 29 20 14 11 8 1 51 27 802
2014 Secondary or high school graduation certificate or equivalent or less 18 26 19 13 16 8 0 48 31 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 25 20 15 19 6 0 42 36 1041
2014 University certificate or diploma below the bachelor's level 14 24 22 14 21 5 0 40 37 209
2014 Bachelor's degree 19 28 17 17 12 7 0 49 32 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 28 20 15 13 7 0 49 30 707
2011 Secondary or high school graduation certificate or equivalent or less 16 27 18 16 15 7 0 47 34 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 21 17 16 24 6 0 39 43 1277
2011 University certificate or diploma below the bachelor's level 14 24 17 17 22 6 0 41 42 264
2011 Bachelor's degree 17 32 18 12 14 8 0 53 28 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 31 20 12 15 7 0 50 29 704
2008 Secondary or high school graduation certificate or equivalent or less 13 32 16 15 16 8 0 49 34 661
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 25 17 17 22 7 0 39 42 1153
2008 University certificate or diploma below the bachelor's level 11 23 17 18 22 9 0 37 44 235
2008 Bachelor's degree 18 31 15 14 14 7 0 53 30 1014
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 32 15 12 13 9 0 56 28 544

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 20 26 22 12 14 6 0 49 27 508
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 30 22 17 13 3 0 46 31 1132
2017 University certificate or diploma below the bachelor's level 13 30 19 22 15 2 0 44 37 208
2017 Bachelor's degree 16 34 17 18 10 4 0 52 29 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 32 21 17 10 5 0 49 29 801
2014 Secondary or high school graduation certificate or equivalent or less 16 32 21 14 13 4 0 51 27 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 28 20 18 16 3 0 44 35 1043
2014 University certificate or diploma below the bachelor's level 11 32 25 14 16 2 0 44 31 210
2014 Bachelor's degree 18 34 16 18 11 3 0 54 29 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 38 20 15 11 2 0 52 27 706
2011 Secondary or high school graduation certificate or equivalent or less 15 31 18 17 16 3 0 47 34 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 25 18 20 21 2 0 40 42 1277
2011 University certificate or diploma below the bachelor's level 12 26 21 22 19 0 0 38 41 264
2011 Bachelor's degree 15 35 17 19 12 2 0 51 32 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 38 18 16 13 2 0 53 29 705
2008 Secondary or high school graduation certificate or equivalent or less 14 38 16 19 11 2 0 53 31 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 32 17 21 17 2 0 44 38 1153
2008 University certificate or diploma below the bachelor's level 11 28 21 19 18 2 0 40 39 234
2008 Bachelor's degree 18 38 13 17 12 2 0 56 30 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 38 14 19 12 2 0 54 31 545
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 38 19 10 5 3 0 65 15 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 37 21 15 6 1 0 58 21 1134
2017 University certificate or diploma below the bachelor's level 22 38 20 12 7 2 0 61 19 208
2017 Bachelor's degree 22 44 16 12 4 1 0 67 16 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 44 17 11 4 2 0 68 15 805
2014 Secondary or high school graduation certificate or equivalent or less 21 42 19 10 5 2 0 65 16 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 38 21 12 9 1 0 58 21 1043
2014 University certificate or diploma below the bachelor's level 19 34 23 14 8 3 0 54 23 210
2014 Bachelor's degree 25 44 15 9 6 2 0 70 15 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 42 17 9 4 3 0 69 14 708
2011 Secondary or high school graduation certificate or equivalent or less 26 38 17 11 7 2 0 65 18 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 34 18 14 12 2 0 55 26 1277
2011 University certificate or diploma below the bachelor's level 17 39 16 13 11 2 0 58 25 263
2011 Bachelor's degree 23 44 15 10 6 2 0 68 16 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 47 13 10 5 1 0 71 16 704

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 45 11 4 2 3 0 82 6 503
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 42 13 5 2 2 0 80 7 1134
2017 University certificate or diploma below the bachelor's level 35 44 11 6 3 0 0 80 9 208
2017 Bachelor's degree 40 43 10 3 1 3 0 86 5 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 43 9 3 2 2 0 86 5 804
2014 Secondary or high school graduation certificate or equivalent or less 40 40 10 4 1 3 1 84 6 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 40 13 6 2 2 1 79 8 1042
2014 University certificate or diploma below the bachelor's level 38 41 8 5 4 4 0 83 9 210
2014 Bachelor's degree 42 43 7 3 2 3 0 87 5 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 39 9 4 1 3 0 86 5 708
2011 Secondary or high school graduation certificate or equivalent or less 41 36 13 4 2 3 0 80 7 652
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 37 13 7 3 2 1 76 11 1278
2011 University certificate or diploma below the bachelor's level 32 42 12 6 5 2 1 76 11 263
2011 Bachelor's degree 42 38 9 5 2 4 0 83 7 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 38 9 5 3 2 0 83 8 704

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 32 14 7 5 4 1 72 13 503
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 13 8 4 3 0 74 13 1132
2017 University certificate or diploma below the bachelor's level 34 40 12 8 5 0 1 75 13 207
2017 Bachelor's degree 35 39 10 8 3 3 1 78 12 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 39 12 8 4 3 1 75 13 800
2014 Secondary or high school graduation certificate or equivalent or less 38 37 10 5 6 4 0 79 11 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 39 11 7 5 3 1 75 13 1043
2014 University certificate or diploma below the bachelor's level 37 34 14 8 4 2 0 73 12 210
2014 Bachelor's degree 40 37 10 6 3 2 1 80 10 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 35 12 7 5 3 1 75 12 707
2011 Secondary or high school graduation certificate or equivalent or less 35 33 12 8 5 5 1 73 14 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 31 12 10 7 5 1 69 18 1279
2011 University certificate or diploma below the bachelor's level 27 36 12 11 11 2 1 65 23 263
2011 Bachelor's degree 36 33 10 9 6 5 1 74 16 1201
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 31 12 8 6 4 1 72 16 704
2008 Secondary or high school graduation certificate or equivalent or less 32 36 12 8 7 4 2 72 16 661
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 35 14 10 9 4 2 66 20 1153
2008 University certificate or diploma below the bachelor's level 32 27 18 11 8 3 1 62 19 233
2008 Bachelor's degree 35 32 11 10 7 5 0 71 17 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 33 10 11 5 2 1 73 16 546

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 35 20 8 6 7 2 63 15 504
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 34 22 9 6 4 1 61 15 1134
2017 University certificate or diploma below the bachelor's level 23 39 17 9 5 5 2 66 16 209
2017 Bachelor's degree 24 35 20 10 5 5 1 63 16 1215
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 34 18 12 5 5 1 62 19 803
2014 Secondary or high school graduation certificate or equivalent or less 26 31 21 9 5 7 1 62 15 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 34 22 10 6 5 1 59 17 1042
2014 University certificate or diploma below the bachelor's level 25 33 24 8 6 4 0 61 14 210
2014 Bachelor's degree 29 33 18 10 5 4 1 66 16 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 34 19 9 5 4 1 65 15 708
2011 Secondary or high school graduation certificate or equivalent or less 18 28 25 13 8 7 1 50 23 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 30 27 11 10 6 2 49 22 1277
2011 University certificate or diploma below the bachelor's level 16 34 22 12 11 4 1 53 24 262
2011 Bachelor's degree 17 33 20 15 9 4 1 53 25 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 35 21 12 9 4 1 55 22 705

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 25 20 12 9 10 5 52 25 503
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 28 20 12 11 8 2 53 25 1132
2017 University certificate or diploma below the bachelor's level 19 32 16 12 10 6 3 57 25 209
2017 Bachelor's degree 18 24 18 13 10 13 4 50 28 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 21 20 13 12 13 6 44 31 803
2014 Secondary or high school graduation certificate or equivalent or less 19 28 16 10 14 10 2 54 27 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 25 21 14 13 8 2 47 30 1043
2014 University certificate or diploma below the bachelor's level 20 23 18 13 16 7 3 48 32 210
2014 Bachelor's degree 17 24 17 13 12 13 3 49 31 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 18 20 12 16 13 6 40 34 708
2011 Secondary or high school graduation certificate or equivalent or less 20 23 16 14 12 12 2 50 30 654
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 24 19 14 15 10 2 45 33 1278
2011 University certificate or diploma below the bachelor's level 14 22 18 17 22 7 1 38 42 263
2011 Bachelor's degree 13 22 19 14 13 15 4 44 33 1202
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 18 20 13 16 15 5 38 37 705

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 19 8 3 0 3 6 88 4 505
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 22 11 4 2 1 6 82 6 1132
2017 University certificate or diploma below the bachelor's level 59 23 8 6 2 1 1 83 8 208
2017 Bachelor's degree 59 25 7 4 1 2 3 87 5 1217
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 26 8 6 3 2 2 83 8 805
2014 Secondary or high school graduation certificate or equivalent or less 59 20 10 3 1 2 5 85 4 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 21 8 4 2 1 6 84 7 1044
2014 University certificate or diploma below the bachelor's level 58 19 10 7 1 2 3 81 9 210
2014 Bachelor's degree 58 22 8 4 2 2 4 85 6 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 24 8 6 3 1 2 83 9 708

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 63 21 6 1 1 3 4 91 2 506
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 23 7 4 3 3 3 86 7 1135
2017 University certificate or diploma below the bachelor's level 57 25 7 5 2 3 2 86 7 209
2017 Bachelor's degree 63 22 5 2 1 3 3 91 3 1216
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 24 6 3 2 3 2 88 5 802
2014 Secondary or high school graduation certificate or equivalent or less 68 18 6 1 1 3 4 92 2 475
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 21 6 2 2 2 4 89 4 1044
2014 University certificate or diploma below the bachelor's level 60 24 9 2 1 1 3 88 3 210
2014 Bachelor's degree 67 19 5 2 1 3 2 91 4 1002
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 23 5 2 0 3 2 92 2 708
2011 Secondary or high school graduation certificate or equivalent or less 73 16 5 1 1 1 2 93 2 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 18 8 3 1 2 2 88 4 1273
2011 University certificate or diploma below the bachelor's level 59 26 6 3 1 3 2 90 4 263
2011 Bachelor's degree 69 17 6 2 1 2 3 91 3 1200
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 20 6 1 2 2 2 91 3 705
2008 Secondary or high school graduation certificate or equivalent or less 74 17 4 1 1 1 3 93 2 664
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 17 7 2 2 1 3 88 4 1151
2008 University certificate or diploma below the bachelor's level 63 22 6 4 3 1 1 87 7 234
2008 Bachelor's degree 73 16 5 3 1 1 2 91 4 1015
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 21 7 3 1 1 1 89 4 547

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 29 19 13 9 5 1 56 24 507
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 29 18 16 14 4 1 49 31 1131
2017 University certificate or diploma below the bachelor's level 15 34 22 15 12 2 0 50 28 209
2017 Bachelor's degree 22 33 16 15 9 4 0 57 26 1218
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 30 17 18 12 3 0 52 31 802
2014 Secondary or high school graduation certificate or equivalent or less 27 33 15 12 9 3 1 63 21 474
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 31 18 13 15 3 0 53 29 1044
2014 University certificate or diploma below the bachelor's level 19 32 20 12 13 3 0 54 26 210
2014 Bachelor's degree 27 35 14 13 9 3 0 64 22 1001
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 18 13 9 3 0 58 23 708
2011 Secondary or high school graduation certificate or equivalent or less 28 32 15 14 9 2 0 61 24 653
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 31 14