2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 49 8 16 8 0 0 68 24 745
2017 TI-06 18 49 7 17 10 0 0 67 26 455
2017 TI-07 18 51 11 15 5 0 0 69 20 224
2017 TI-08 26 55 2 12 5 0 0 81 17 42
2014 TI 15 48 11 19 7 0 0 64 26 608
2014 TI-06 14 45 12 21 8 1 0 59 29 349
2014 TI-07 17 50 10 18 5 0 0 67 23 192
2014 TI-08 18 59 9 9 5 0 0 77 14 44
2011 TI 20 46 8 19 8 0 0 66 27 727
2011 TI-06 17 44 6 21 12 0 0 61 32 394
2011 TI-07 20 49 8 17 5 0 0 70 22 252
2011 TI-08 34 41 14 12 0 0 0 75 12 59
2008 TI 23 48 9 14 6 0 0 71 20 625
2008 TI-05 21 50 0 21 7 0 0 71 29 14
2008 TI-06 22 49 9 13 7 0 0 71 20 351
2008 TI-07 23 45 11 16 4 0 0 69 21 185
2008 TI-08 24 56 9 9 2 0 0 80 11 55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 58 27 9 3 1 1 1 87 4 746
2017 TI-06 60 26 9 2 1 1 1 88 4 455
2017 TI-07 51 32 10 5 1 0 1 84 6 225
2017 TI-08 64 26 5 5 0 0 0 90 5 42
2014 TI 62 28 5 3 1 1 1 91 4 606
2014 TI-06 64 25 5 3 0 1 1 91 3 348
2014 TI-07 55 33 5 3 2 1 1 90 5 191
2014 TI-08 75 16 2 2 2 0 2 93 5 44
2011 TI 60 27 6 3 2 1 1 88 6 727
2011 TI-06 60 26 7 3 2 1 2 88 5 394
2011 TI-07 58 29 6 4 2 1 0 88 6 252
2011 TI-08 71 20 2 5 2 0 0 92 7 59
2008 TI 63 24 6 4 2 0 1 88 6 624
2008 TI-05 57 21 7 7 0 0 7 85 8 14
2008 TI-06 62 25 7 4 2 0 1 88 5 350
2008 TI-07 63 23 6 5 2 0 0 86 7 185
2008 TI-08 64 20 5 5 2 0 4 87 8 55

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 64 21 6 4 3 0 2 87 7 747
2017 TI-06 67 18 5 5 2 0 3 88 7 455
2017 TI-07 58 25 8 4 3 0 1 84 8 226
2017 TI-08 64 24 7 0 5 0 0 88 5 42
2014 TI 64 21 6 4 2 0 3 88 6 608
2014 TI-06 64 20 8 3 1 0 3 87 5 349
2014 TI-07 60 25 4 7 2 0 3 87 9 192
2014 TI-08 80 7 2 5 5 0 2 88 9 44
2011 TI 64 20 7 5 2 0 2 86 7 726
2011 TI-06 64 21 7 4 2 0 3 87 6 394
2011 TI-07 61 19 9 7 3 0 1 81 10 251
2011 TI-08 71 22 0 5 2 0 0 93 7 59
2008 TI 62 20 6 7 3 0 2 84 10 624
2008 TI-05 64 14 7 0 7 0 7 85 8 14
2008 TI-06 60 20 7 7 3 0 2 83 10 350
2008 TI-07 64 23 5 5 2 0 1 88 8 185
2008 TI-08 62 11 4 18 2 0 4 75 21 55

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 37 9 14 9 0 0 67 24 747
2017 TI-06 31 34 9 16 10 0 0 66 26 456
2017 TI-07 25 42 12 11 10 0 0 67 21 225
2017 TI-08 43 40 5 5 7 0 0 83 12 42
2014 TI 33 37 7 12 10 0 0 70 22 607
2014 TI-06 31 35 9 13 12 1 0 66 25 348
2014 TI-07 32 44 4 11 8 0 0 76 20 192
2014 TI-08 48 27 9 11 5 0 0 75 16 44
2011 TI 32 38 11 10 9 0 0 70 19 725
2011 TI-06 32 36 9 11 12 0 0 68 23 396
2011 TI-07 32 40 13 8 6 0 0 73 14 248
2011 TI-08 41 34 10 7 8 0 0 75 15 59

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 31 13 23 20 0 0 43 44 747
2017 TI-06 12 27 13 23 24 0 0 40 47 455
2017 TI-07 11 34 15 24 15 0 0 46 40 226
2017 TI-08 19 43 14 14 10 0 0 62 24 42
2014 TI 15 36 12 19 17 0 1 51 36 608
2014 TI-06 14 29 12 22 23 1 0 43 45 349
2014 TI-07 13 45 13 17 11 0 1 59 28 192
2014 TI-08 30 48 7 11 2 0 2 79 14 44
2011 TI 21 36 13 15 15 0 0 57 30 728
2011 TI-06 18 33 11 16 21 0 0 51 38 395
2011 TI-07 20 41 15 13 10 0 1 62 23 252
2011 TI-08 41 36 17 7 0 0 0 76 7 59
2008 TI 27 39 13 13 9 0 0 65 22 624
2008 TI-05 36 29 0 14 21 0 0 64 36 14
2008 TI-06 26 38 14 13 8 0 0 65 22 351
2008 TI-07 24 39 12 14 10 0 1 63 25 184
2008 TI-08 29 49 13 7 2 0 0 78 9 55

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 45 40 9 3 3 0 0 85 6 745
2017 TI-06 44 39 11 3 2 0 0 83 5 454
2017 TI-07 45 41 6 4 4 0 0 86 8 225
2017 TI-08 48 43 7 2 0 0 0 90 2 42
2014 TI 46 38 8 5 3 1 0 85 7 608
2014 TI-06 46 36 9 5 3 1 0 83 8 349
2014 TI-07 43 42 7 6 2 1 0 85 8 192
2014 TI-08 52 43 2 0 2 0 0 95 2 44
2011 TI 43 36 10 6 5 0 0 79 10 726
2011 TI-06 43 36 10 5 6 0 0 79 11 393
2011 TI-07 42 35 11 8 4 0 0 77 12 252
2011 TI-08 49 42 7 2 0 0 0 92 2 59
2008 TI 42 38 12 6 2 0 0 80 8 625
2008 TI-05 43 50 7 0 0 0 0 93 0 14
2008 TI-06 38 42 12 7 2 0 0 79 9 351
2008 TI-07 45 36 11 5 2 1 0 82 8 185
2008 TI-08 55 27 13 4 2 0 0 82 5 55

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 36 5 4 2 0 0 88 6 746
2017 TI-06 52 36 5 4 2 0 0 89 6 454
2017 TI-07 52 35 6 6 2 0 0 87 7 226
2017 TI-08 55 43 2 0 0 0 0 98 0 42
2014 TI 49 36 6 5 3 1 0 86 8 608
2014 TI-06 48 35 6 6 4 1 0 84 10 349
2014 TI-07 48 37 7 5 2 1 1 86 7 192
2014 TI-08 59 30 7 2 2 0 0 89 5 44
2011 TI 51 34 6 5 3 0 0 86 8 729
2011 TI-06 52 32 7 5 4 0 0 84 9 396
2011 TI-07 50 34 6 6 4 0 0 85 10 252
2011 TI-08 61 39 0 0 0 0 0 100 0 59
2008 TI 49 40 6 3 1 0 0 89 5 625
2008 TI-05 86 14 0 0 0 0 0 100 0 14
2008 TI-06 46 42 7 3 2 0 0 88 5 351
2008 TI-07 46 44 5 2 1 1 0 91 3 185
2008 TI-08 64 29 4 4 0 0 0 93 4 55

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 33 43 10 12 3 0 0 76 15 746
2017 TI-06 33 40 9 13 4 0 0 74 17 454
2017 TI-07 30 49 11 10 1 0 0 78 11 226
2017 TI-08 48 43 5 2 0 0 2 93 2 42
2014 TI 38 39 10 7 6 0 0 77 13 608
2014 TI-06 34 38 12 8 7 1 0 73 15 349
2014 TI-07 40 42 7 7 4 0 0 82 11 192
2014 TI-08 57 32 7 2 2 0 0 89 5 44

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 44 33 10 7 5 1 0 78 12 745
2017 TI-06 51 29 8 7 4 0 0 80 12 453
2017 TI-07 32 42 11 7 6 1 0 75 13 226
2017 TI-08 38 38 14 7 2 0 0 76 10 42
2014 TI 35 36 11 9 7 0 1 72 17 607
2014 TI-06 40 30 12 8 9 1 1 71 17 349
2014 TI-07 29 44 9 12 5 1 1 74 17 191
2014 TI-08 27 41 16 11 5 0 0 68 16 44
2011 TI 34 36 12 9 8 1 0 71 17 727
2011 TI-06 37 34 11 8 10 0 0 71 18 394
2011 TI-07 31 40 13 9 6 1 0 71 16 252
2011 TI-08 37 34 12 12 5 0 0 71 17 59

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 28 12 12 9 1 1 67 22 745
2017 TI-06 42 24 11 12 9 1 1 67 22 453
2017 TI-07 33 33 13 11 9 0 0 66 20 226
2017 TI-08 38 33 7 17 5 0 0 71 21 42
2014 TI 44 32 9 7 5 1 1 78 12 608
2014 TI-06 43 31 10 9 6 0 1 75 15 349
2014 TI-07 47 34 7 5 3 2 2 84 8 192
2014 TI-08 57 36 2 2 2 0 0 93 5 44
2011 TI 36 30 7 13 13 1 1 67 26 727
2011 TI-06 35 30 6 12 16 1 1 66 28 394
2011 TI-07 39 29 8 13 8 1 1 70 22 252
2011 TI-08 44 27 5 14 10 0 0 71 24 59
2008 TI 45 28 5 14 8 0 1 73 22 625
2008 TI-05 43 7 7 14 29 0 0 50 43 14
2008 TI-06 48 26 4 12 9 0 0 75 21 351
2008 TI-07 42 33 4 14 5 1 1 76 20 185
2008 TI-08 42 24 7 16 11 0 0 65 27 55

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 45 10 9 6 0 0 75 14 746
2017 TI-06 32 42 11 8 7 0 0 74 15 454
2017 TI-07 26 51 8 9 6 0 0 77 15 226
2017 TI-08 38 45 10 7 0 0 0 83 7 42
2014 TI 29 39 12 10 9 1 0 68 19 608
2014 TI-06 27 37 12 12 11 1 0 64 23 349
2014 TI-07 29 41 15 8 7 1 0 70 15 192
2014 TI-08 43 45 5 5 2 0 0 89 7 44
2011 TI 30 33 12 10 14 0 0 63 25 728
2011 TI-06 27 31 12 12 19 0 0 57 30 395
2011 TI-07 35 33 12 9 11 0 0 68 20 252
2011 TI-08 39 42 14 5 0 0 0 81 5 59
2008 TI 32 39 13 8 8 0 0 71 16 620
2008 TI-05 29 57 7 0 7 0 0 86 7 14
2008 TI-06 28 38 15 9 9 0 0 67 18 348
2008 TI-07 32 42 10 9 7 1 0 74 16 185
2008 TI-08 53 32 8 4 4 0 0 85 8 53

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 37 21 12 9 0 0 57 21 747
2017 TI-06 23 36 21 11 8 0 0 59 20 455
2017 TI-07 14 35 24 13 13 0 0 50 26 226
2017 TI-08 24 45 17 12 2 0 0 69 14 42
2014 TI 18 36 17 14 14 1 0 55 28 608
2014 TI-06 18 33 16 15 16 1 0 52 32 349
2014 TI-07 16 41 16 15 11 1 1 57 27 192
2014 TI-08 32 30 18 11 9 0 0 61 20 44
2011 TI 15 27 20 18 20 1 0 42 38 727
2011 TI-06 17 19 21 19 25 0 0 35 44 394
2011 TI-07 11 37 18 17 15 2 0 49 33 252
2011 TI-08 20 37 20 12 10 0 0 58 22 59

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 41 18 13 7 0 0 63 20 745
2017 TI-06 21 43 17 13 6 0 0 65 19 453
2017 TI-07 22 38 20 13 7 0 0 60 20 226
2017 TI-08 24 38 19 14 5 0 0 62 19 42

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 40 17 9 6 1 0 69 15 743
2017 TI-06 27 40 19 9 6 1 0 67 15 452
2017 TI-07 31 39 15 10 4 0 0 71 14 226
2017 TI-08 32 46 10 5 7 0 0 78 12 41
2014 TI 30 37 16 9 6 1 0 68 16 608
2014 TI-06 27 34 18 11 9 1 0 61 20 349
2014 TI-07 29 45 15 7 4 1 0 74 11 192
2014 TI-08 55 32 9 2 2 0 0 86 5 44
2011 TI 29 34 14 10 12 1 0 63 22 728
2011 TI-06 23 34 14 12 17 0 0 57 28 395
2011 TI-07 34 33 15 8 9 1 0 68 17 252
2011 TI-08 49 39 7 5 0 0 0 88 5 59
2008 TI 32 39 14 8 7 1 0 71 15 625
2008 TI-05 7 64 14 0 14 0 0 71 14 14
2008 TI-06 26 40 16 9 8 1 0 66 18 351
2008 TI-07 34 37 13 8 7 1 0 72 15 185
2008 TI-08 56 35 7 2 0 0 0 91 2 55

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 38 17 10 11 0 0 61 22 744
2017 TI-06 24 39 16 10 11 0 0 63 21 452
2017 TI-07 18 35 22 12 12 1 0 54 24 226
2017 TI-08 31 40 12 7 10 0 0 71 17 42

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 34 10 3 2 0 0 85 5 744
2017 TI-06 52 32 10 4 2 0 0 84 6 452
2017 TI-07 48 38 11 1 2 0 0 86 3 226
2017 TI-08 57 40 2 0 0 0 0 98 0 42
2014 TI 56 27 10 4 3 0 0 83 7 608
2014 TI-06 54 25 12 4 5 1 0 80 9 349
2014 TI-07 56 30 8 4 2 0 0 86 6 192
2014 TI-08 77 18 5 0 0 0 0 95 0 44
2011 TI 51 28 10 5 5 0 0 80 11 729
2011 TI-06 47 28 10 7 8 0 0 75 15 396
2011 TI-07 52 29 10 4 3 1 0 82 8 252
2011 TI-08 66 31 3 0 0 0 0 97 0 59

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 44 15 12 7 0 0 66 19 741
2017 TI-06 23 43 15 11 7 0 0 67 18 451
2017 TI-07 17 45 17 12 9 0 0 61 22 225
2017 TI-08 32 54 7 7 0 0 0 85 7 41
2014 TI 20 42 12 14 10 1 0 62 25 608
2014 TI-06 17 41 13 15 13 1 0 58 29 349
2014 TI-07 20 45 11 16 7 1 0 66 24 192
2014 TI-08 36 48 2 9 5 0 0 84 14 44
2011 TI 23 34 13 15 14 0 0 57 29 728
2011 TI-06 20 30 14 17 19 0 0 50 36 396
2011 TI-07 24 38 14 14 10 0 0 63 23 251
2011 TI-08 39 44 12 5 0 0 0 83 5 59

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 36 18 14 8 0 0 59 22 743
2017 TI-06 26 35 17 14 8 0 0 61 22 451
2017 TI-07 18 34 21 14 12 0 0 52 26 226
2017 TI-08 21 48 26 5 0 0 0 69 5 42
2014 TI 23 35 14 13 14 1 0 59 27 607
2014 TI-06 20 34 14 14 17 1 1 54 31 348
2014 TI-07 23 34 16 14 12 1 0 58 26 192
2014 TI-08 41 41 5 5 9 0 0 82 14 44

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 39 17 14 7 0 0 63 20 744
2017 TI-06 25 39 15 12 7 0 0 65 19 452
2017 TI-07 17 38 19 18 7 0 0 56 25 226
2017 TI-08 21 40 26 12 0 0 0 62 12 42
2014 TI 25 34 16 15 10 1 0 59 25 608
2014 TI-06 22 33 16 14 14 1 0 56 28 349
2014 TI-07 23 34 16 19 6 1 1 59 25 192
2014 TI-08 48 30 9 11 2 0 0 77 14 44
2011 TI 23 35 18 13 11 0 0 58 24 727
2011 TI-06 21 32 17 15 15 0 0 54 29 396
2011 TI-07 24 37 21 10 8 0 0 61 18 250
2011 TI-08 34 41 8 12 3 0 2 76 16 59

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 39 42 11 5 3 0 0 81 8 743
2017 TI-06 41 41 10 5 3 0 0 82 8 451
2017 TI-07 35 44 13 4 4 0 0 78 8 226
2017 TI-08 45 38 14 2 0 0 0 83 2 42
2014 TI 41 36 12 5 5 1 0 77 10 608
2014 TI-06 40 33 13 6 7 1 0 74 12 349
2014 TI-07 36 42 14 5 3 1 0 78 8 192
2014 TI-08 61 30 5 2 2 0 0 91 5 44
2011 TI 39 34 11 9 7 0 0 73 16 728
2011 TI-06 35 35 11 10 9 0 0 70 19 395
2011 TI-07 42 31 13 8 6 0 0 74 13 252
2011 TI-08 51 34 8 7 0 0 0 85 7 59
2008 TI 43 38 9 6 4 0 0 81 10 625
2008 TI-05 43 50 0 0 7 0 0 93 7 14
2008 TI-06 42 38 10 6 4 0 0 79 10 351
2008 TI-07 38 44 9 5 4 1 0 82 9 185
2008 TI-08 62 25 7 2 4 0 0 87 5 55

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 40 20 7 3 0 1 70 10 747
2017 TI-06 32 40 18 6 2 0 1 73 9 455
2017 TI-07 25 41 21 8 4 0 1 67 12 226
2017 TI-08 17 31 31 12 10 0 0 48 21 42
2014 TI 20 36 25 11 7 1 1 57 18 608
2014 TI-06 21 37 24 9 7 1 0 59 16 349
2014 TI-07 19 38 23 11 5 1 2 59 17 192
2014 TI-08 5 16 41 23 16 0 0 20 39 44
2011 TI 18 33 24 14 11 0 1 51 25 729
2011 TI-06 17 36 24 12 10 0 1 54 22 396
2011 TI-07 19 29 25 15 11 0 1 49 26 252
2011 TI-08 12 29 22 22 15 0 0 41 37 59
2008 TI 17 34 28 12 9 0 0 51 22 625
2008 TI-05 14 14 43 0 21 0 7 31 23 14
2008 TI-06 19 36 26 11 7 0 0 56 19 351
2008 TI-07 11 34 32 12 10 1 0 45 23 185
2008 TI-08 15 20 27 20 16 2 0 35 37 55

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 28 38 14 8 1 1 22 39 744
2017 TI-06 9 25 38 16 10 1 1 27 34 454
2017 TI-07 12 32 38 12 3 1 2 16 46 224
2017 TI-08 17 40 33 5 5 0 0 10 57 42
2014 TI 15 30 35 13 5 1 1 18 46 607
2014 TI-06 16 30 35 14 3 1 1 17 48 348
2014 TI-07 13 29 36 12 6 2 2 19 43 192
2014 TI-08 20 41 27 5 7 0 0 11 61 44
2011 TI 20 33 31 11 4 0 1 15 53 729
2011 TI-06 23 32 29 11 4 0 0 15 56 396
2011 TI-07 17 32 33 12 5 1 1 17 50 252
2011 TI-08 14 39 36 8 3 0 0 12 53 59
2008 TI 14 36 33 10 4 1 1 15 51 624
2008 TI-05 7 57 14 21 0 0 0 21 64 14
2008 TI-06 16 32 34 11 5 0 2 16 49 351
2008 TI-07 14 38 35 8 4 1 1 12 52 184
2008 TI-08 11 51 24 9 4 2 0 13 63 55

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 24 30 19 12 2 2 32 36 739
2017 TI-06 9 22 31 20 15 2 1 35 32 452
2017 TI-07 14 28 28 17 6 2 4 25 46 221
2017 TI-08 17 24 33 19 7 0 0 26 40 42
2014 TI 15 24 34 14 9 3 2 24 41 604
2014 TI-06 17 23 32 13 9 3 2 24 42 347
2014 TI-07 15 24 37 13 6 2 3 20 41 191
2014 TI-08 7 35 33 12 12 0 2 24 43 43
2011 TI 28 25 24 13 7 1 2 21 54 726
2011 TI-06 35 25 20 12 7 1 1 19 61 396
2011 TI-07 23 24 27 14 6 2 4 21 50 249
2011 TI-08 7 20 41 20 12 0 0 32 27 59
2008 TI 21 30 25 12 9 2 1 22 53 624
2008 TI-05 36 21 36 0 7 0 0 7 57 14
2008 TI-06 23 30 25 10 10 1 1 20 54 351
2008 TI-07 20 30 24 15 8 2 1 24 51 184
2008 TI-08 16 25 29 16 9 2 2 26 43 55

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 23 31 16 7 1 2 24 44 746
2017 TI-06 18 22 31 18 8 2 1 27 41 454
2017 TI-07 19 27 30 13 5 2 4 19 49 226
2017 TI-08 26 24 38 10 2 0 0 12 50 42
2014 TI 21 25 32 15 5 2 1 20 47 603
2014 TI-06 22 23 36 13 4 2 1 18 45 347
2014 TI-07 21 28 26 17 4 2 3 22 51 189
2014 TI-08 23 39 20 16 2 0 0 18 61 44
2011 TI 21 25 31 14 6 1 2 21 47 726
2011 TI-06 25 22 29 15 6 1 2 22 49 394
2011 TI-07 16 28 32 15 5 1 3 21 46 251
2011 TI-08 15 24 39 14 7 0 2 21 40 59
2008 TI 16 25 33 16 7 1 2 24 42 623
2008 TI-05 29 7 50 7 7 0 0 14 36 14
2008 TI-06 17 27 30 15 8 1 2 24 45 350
2008 TI-07 13 24 35 17 6 2 3 24 39 184
2008 TI-08 15 24 40 16 4 2 0 20 39 55

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 10 34 33 14 1 2 48 17 741
2017 TI-06 5 7 34 35 17 1 2 53 12 452
2017 TI-07 6 15 34 31 10 2 3 42 22 224
2017 TI-08 17 24 40 17 2 0 0 19 40 42
2014 TI 8 13 34 31 10 2 2 42 22 602
2014 TI-06 8 12 35 34 9 3 1 44 20 347
2014 TI-07 7 17 33 28 10 2 3 40 26 188
2014 TI-08 16 20 36 23 5 0 0 27 36 44
2011 TI 10 18 33 26 11 0 2 38 29 725
2011 TI-06 12 15 30 27 13 0 2 42 27 395
2011 TI-07 6 22 36 24 8 1 3 33 30 249
2011 TI-08 10 22 42 20 5 0 0 25 32 59
2008 TI 8 16 37 26 10 1 1 37 25 623
2008 TI-05 7 14 50 21 7 0 0 29 21 14
2008 TI-06 7 15 35 28 13 1 2 42 23 350
2008 TI-07 9 17 42 23 7 1 1 30 27 184
2008 TI-08 15 22 36 22 4 2 0 26 37 55

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 23 30 17 9 2 2 27 42 745
2017 TI-06 16 22 29 18 11 2 2 31 39 455
2017 TI-07 16 25 34 14 7 2 3 22 42 225
2017 TI-08 27 29 27 15 0 0 2 15 58 41
2014 TI 25 27 24 14 6 4 1 21 54 605
2014 TI-06 24 26 25 15 4 5 1 20 53 347
2014 TI-07 22 30 24 15 5 2 2 21 54 191
2014 TI-08 43 27 18 5 7 0 0 11 70 44
2011 TI 29 25 25 12 7 0 2 19 56 729
2011 TI-06 33 24 23 12 6 1 1 18 58 396
2011 TI-07 23 26 27 13 7 0 2 21 51 252
2011 TI-08 34 31 22 7 7 0 0 14 64 59
2008 TI 23 27 28 13 7 1 1 20 51 623
2008 TI-05 36 21 36 0 7 0 0 7 57 14
2008 TI-06 22 24 29 14 7 1 2 22 48 349
2008 TI-07 23 32 25 14 4 2 1 18 56 185
2008 TI-08 29 31 29 7 2 2 0 9 61 55

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 13 25 27 20 4 3 51 23 742
2017 TI-06 7 11 22 29 24 4 3 57 19 453
2017 TI-07 10 17 29 23 13 5 3 39 30 224
2017 TI-08 10 17 29 31 14 0 0 45 26 42
2014 TI 11 16 27 26 14 4 3 43 29 606
2014 TI-06 11 16 26 26 15 5 1 44 29 348
2014 TI-07 11 16 31 26 10 3 4 39 28 191
2014 TI-08 16 20 20 20 16 0 7 39 39 44
2011 TI 11 12 27 28 15 2 5 46 25 728
2011 TI-06 13 12 26 27 16 2 4 46 27 395
2011 TI-07 8 13 30 28 12 1 7 44 23 252
2011 TI-08 8 14 27 31 19 2 0 50 22 59
2008 TI 10 18 28 24 14 2 4 41 29 622
2008 TI-05 0 57 29 0 7 0 7 8 62 14
2008 TI-06 11 14 28 25 17 2 4 45 26 351
2008 TI-07 10 21 29 23 10 3 4 36 33 183
2008 TI-08 6 20 31 28 13 2 0 42 26 54

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 27 29 10 6 2 2 17 53 745
2017 TI-06 27 27 28 10 7 2 0 17 55 454
2017 TI-07 20 26 32 9 5 4 4 15 50 225
2017 TI-08 24 36 26 14 0 0 0 14 60 42
2014 TI 33 27 23 9 3 3 1 12 63 607
2014 TI-06 37 31 19 8 1 3 1 9 71 349
2014 TI-07 29 21 32 9 5 2 3 15 52 191
2014 TI-08 32 36 20 9 2 0 0 11 68 44
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 71 15 6 2 3 1 4 90 4 747
2017 TI-06 72 14 5 2 2 1 4 91 4 456
2017 TI-07 67 19 6 2 4 0 3 89 5 225
2017 TI-08 69 12 10 5 2 0 2 83 7 42
2014 TI 71 13 5 2 2 1 5 90 5 608
2014 TI-06 70 13 7 1 2 1 7 89 4 349
2014 TI-07 72 15 4 3 2 1 4 91 4 192
2014 TI-08 77 5 5 2 7 0 5 86 10 44
2011 TI 67 15 6 3 4 2 4 87 7 729
2011 TI-06 66 14 6 3 5 2 5 86 8 396
2011 TI-07 66 18 6 2 3 2 4 89 5 252
2011 TI-08 75 12 3 5 2 0 3 89 7 59
2008 TI 66 12 6 3 4 0 9 86 8 624
2008 TI-05 57 14 0 0 7 0 21 91 9 14
2008 TI-06 63 12 6 3 5 0 11 85 9 350
2008 TI-07 74 10 5 2 3 1 4 89 6 185
2008 TI-08 60 9 7 9 2 0 13 79 13 55

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 31 17 11 11 3 1 60 23 744
2017 TI-06 28 27 17 12 10 3 1 58 24 454
2017 TI-07 23 35 16 8 14 2 1 60 23 224
2017 TI-08 29 45 14 7 5 0 0 74 12 42
2014 TI 27 31 13 12 12 3 2 61 25 606
2014 TI-06 27 27 14 11 16 4 1 57 28 349
2014 TI-07 27 35 14 14 6 2 3 64 21 190
2014 TI-08 36 39 5 9 7 2 2 79 17 44

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 39 30 11 10 9 1 0 70 19 745
2017 TI-06 41 29 11 11 8 1 0 70 19 454
2017 TI-07 32 33 12 11 12 0 0 65 23 225
2017 TI-08 52 33 7 5 2 0 0 86 7 42
2014 TI 40 29 10 9 11 1 0 70 20 608
2014 TI-06 37 28 10 9 14 1 0 66 24 349
2014 TI-07 36 35 11 10 6 2 1 73 16 192
2014 TI-08 73 11 5 5 5 0 2 86 9 44

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 26 36 13 15 8 1 0 63 24 744
2017 TI-06 29 35 15 13 7 1 0 65 20 454
2017 TI-07 19 37 13 18 11 2 0 57 29 224
2017 TI-08 29 40 5 17 10 0 0 69 26 42
2014 TI 26 39 12 15 6 2 0 67 21 608
2014 TI-06 27 34 12 17 7 2 1 63 25 349
2014 TI-07 22 45 12 13 5 3 1 70 18 192
2014 TI-08 39 41 5 14 2 0 0 80 16 44
2011 TI 24 35 15 14 11 1 1 60 25 729
2011 TI-06 21 34 17 16 11 1 1 56 27 396
2011 TI-07 25 37 12 12 10 3 1 64 23 252
2011 TI-08 41 37 5 10 7 0 0 78 17 59
2008 TI 23 36 13 16 10 2 0 60 27 625
2008 TI-05 21 43 14 7 14 0 0 64 21 14
2008 TI-06 21 36 13 17 11 2 1 58 29 351
2008 TI-07 19 37 15 16 10 2 1 58 27 185
2008 TI-08 45 29 9 11 5 0 0 75 16 55

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 28 17 13 10 9 1 55 26 744
2017 TI-06 21 29 17 13 9 10 1 56 25 452
2017 TI-07 21 25 18 16 12 7 0 50 30 226
2017 TI-08 48 26 14 5 7 0 0 74 12 42
2014 TI 23 29 16 13 11 7 1 57 26 608
2014 TI-06 23 27 14 14 14 7 1 55 30 349
2014 TI-07 19 31 19 16 6 9 1 55 24 192
2014 TI-08 48 36 7 2 5 0 2 86 7 44
2011 TI 22 22 16 13 18 7 1 49 34 729
2011 TI-06 19 21 17 14 21 7 1 43 38 396
2011 TI-07 21 24 16 14 15 10 0 50 32 252
2011 TI-08 53 29 8 5 5 0 0 81 10 59
2008 TI 24 21 17 15 17 7 0 48 34 625
2008 TI-05 29 21 0 21 29 0 0 50 50 14
2008 TI-06 17 21 16 17 20 8 0 41 41 351
2008 TI-07 24 23 19 13 14 8 1 51 29 185
2008 TI-08 56 20 15 2 7 0 0 76 9 55

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 19 22 17 18 12 1 34 40 747
2017 TI-06 12 15 22 17 20 13 1 32 43 455
2017 TI-07 7 23 24 16 15 13 2 35 37 226
2017 TI-08 12 40 19 21 7 0 0 52 29 42
2014 TI 12 18 19 18 20 10 2 34 44 607
2014 TI-06 11 14 20 15 25 12 3 29 48 348
2014 TI-07 11 22 20 23 15 8 1 36 42 192
2014 TI-08 20 34 14 20 7 2 2 57 29 44

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 37 39 10 9 6 0 0 76 15 744
2017 TI-06 40 37 9 9 5 0 0 77 14 452
2017 TI-07 30 42 11 7 9 0 0 73 16 226
2017 TI-08 38 45 5 10 2 0 0 83 12 42
2014 TI 35 41 9 8 5 1 0 77 13 607
2014 TI-06 37 39 8 9 5 1 0 77 15 348
2014 TI-07 30 47 10 8 4 1 0 77 13 192
2014 TI-08 45 41 7 2 2 0 2 88 5 44
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 37 38 11 7 6 1 0 75 13 748
2017 TI-06 41 36 11 6 5 1 0 78 11 456
2017 TI-07 31 38 13 9 9 0 0 69 18 226
2017 TI-08 29 55 10 7 0 0 0 83 7 42
2014 TI 35 36 11 10 7 1 1 72 17 608
2014 TI-06 37 31 11 9 9 1 1 70 19 349
2014 TI-07 30 40 11 14 5 1 0 70 19 192
2014 TI-08 48 48 0 2 2 0 0 95 5 44
2011 TI 26 34 19 10 11 0 0 60 21 728
2011 TI-06 27 31 18 11 13 0 0 59 24 395
2011 TI-07 26 33 20 10 10 1 0 59 20 252
2011 TI-08 29 46 12 12 2 0 0 75 14 59
2008 TI 23 33 16 14 14 0 0 57 28 624
2008 TI-05 21 57 7 0 14 0 0 79 14 14
2008 TI-06 24 34 13 15 13 0 0 58 28 351
2008 TI-07 18 31 20 13 17 1 1 50 30 184
2008 TI-08 25 40 15 13 7 0 0 65 20 55

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 44 32 11 5 5 1 1 78 11 746
2017 TI-06 48 31 10 5 5 1 0 80 10 454
2017 TI-07 35 35 15 7 6 2 1 71 13 226
2017 TI-08 45 38 7 2 7 0 0 83 10 42
2014 TI 42 31 11 7 6 3 1 75 13 607
2014 TI-06 43 29 11 6 8 2 1 74 14 349
2014 TI-07 38 35 9 11 4 4 0 75 15 191
2014 TI-08 52 34 7 5 2 0 0 86 7 44
2011 TI 33 31 17 10 8 1 0 65 18 728
2011 TI-06 34 28 18 10 9 1 1 63 19 395
2011 TI-07 31 34 16 11 6 2 0 66 18 252
2011 TI-08 44 32 15 3 5 0 0 76 8 59
2008 TI 31 30 15 13 10 2 0 63 23 625
2008 TI-05 36 36 0 14 14 0 0 71 29 14
2008 TI-06 33 28 14 14 11 1 0 61 25 351
2008 TI-07 25 34 17 10 10 3 1 62 21 185
2008 TI-08 33 44 13 7 2 2 0 78 9 55

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 42 33 11 7 6 1 0 75 13 747
2017 TI-06 47 31 10 6 5 1 0 79 12 455
2017 TI-07 32 36 15 7 9 1 0 68 17 226
2017 TI-08 43 40 7 5 5 0 0 83 10 42
2014 TI 38 33 11 10 6 2 0 73 16 608
2014 TI-06 37 32 11 9 8 2 1 71 17 349
2014 TI-07 34 36 9 13 4 3 1 73 17 192
2014 TI-08 57 25 7 9 2 0 0 82 11 44
2011 TI 29 33 14 13 11 1 0 62 24 727
2011 TI-06 29 32 12 14 13 1 0 61 27 394
2011 TI-07 27 32 18 12 11 1 0 59 22 252
2011 TI-08 37 32 20 7 3 0 0 69 10 59
2008 TI 27 32 12 14 14 1 0 59 28 625
2008 TI-05 29 36 7 14 14 0 0 64 29 14
2008 TI-06 28 30 11 16 14 1 0 59 31 351
2008 TI-07 20 34 16 13 17 1 1 54 30 185
2008 TI-08 36 40 13 4 7 0 0 76 11 55

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 78 12 3 0 1 0 5 95 2 745
2017 TI-06 81 9 3 0 1 0 5 95 1 454
2017 TI-07 73 17 4 0 2 0 4 94 2 225
2017 TI-08 79 17 2 2 0 0 0 95 2 42
2014 TI 74 14 4 1 1 1 6 94 2 608
2014 TI-06 73 12 4 1 1 1 8 93 2 349
2014 TI-07 73 16 4 2 0 1 5 94 2 192
2014 TI-08 84 11 0 0 0 0 5 100 0 44
2011 TI 73 13 5 2 2 1 5 91 4 728
2011 TI-06 71 13 5 2 2 1 7 91 4 395
2011 TI-07 74 13 5 2 2 1 3 91 4 252
2011 TI-08 75 12 5 3 0 0 5 91 4 59
2008 TI 74 8 3 2 3 0 9 91 5 623
2008 TI-05 64 7 0 0 0 0 29 100 0 14
2008 TI-06 71 9 3 2 3 1 11 90 6 349
2008 TI-07 81 6 3 2 3 1 4 92 5 185
2008 TI-08 71 5 7 2 0 0 15 89 2 55

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 27 9 4 4 2 2 82 9 745
2017 TI-06 61 24 8 4 3 1 0 86 6 454
2017 TI-07 37 33 10 5 7 3 5 76 13 225
2017 TI-08 33 33 24 2 2 0 5 70 5 42
2014 TI 47 27 10 5 6 3 2 78 11 608
2014 TI-06 51 23 10 5 6 3 1 79 11 349
2014 TI-07 38 31 12 6 7 2 4 74 13 192
2014 TI-08 57 27 11 0 0 2 2 88 0 44
2011 TI 37 31 10 8 11 2 2 70 20 729
2011 TI-06 39 32 6 9 11 1 1 73 20 396
2011 TI-07 32 29 14 8 12 3 3 64 21 252
2011 TI-08 37 32 15 7 5 0 3 72 12 59

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 54 28 9 4 5 0 0 82 9 745
2017 TI-06 60 25 6 4 5 0 0 85 9 454
2017 TI-07 44 31 13 5 6 0 0 76 11 225
2017 TI-08 45 38 14 0 2 0 0 83 2 42

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 26 12 4 4 1 0 80 8 744
2017 TI-06 58 24 10 4 3 1 0 83 7 453
2017 TI-07 42 28 16 5 6 2 0 72 11 225
2017 TI-08 45 36 14 2 2 0 0 81 5 42

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 27 11 6 6 0 0 77 12 741
2017 TI-06 55 23 10 6 5 0 0 78 11 451
2017 TI-07 39 33 14 7 7 0 0 72 14 224
2017 TI-08 45 38 7 7 2 0 0 83 10 42
2014 TI 44 29 13 8 6 0 0 74 14 608
2014 TI-06 46 25 12 8 7 1 0 72 16 349
2014 TI-07 34 39 15 8 4 0 1 73 12 192
2014 TI-08 66 18 7 5 5 0 0 84 9 44
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 27 20 10 10 6 5 56 22 101
2017 TI-07 18 25 19 9 12 9 9 51 26 57
2017 TI-08 33 28 22 8 6 3 0 63 14 36
2014 TI 33 32 10 12 8 2 2 68 22 97
2014 TI-07 22 32 12 14 12 4 4 59 28 50
2014 TI-08 50 33 10 5 3 0 0 83 8 40

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 36 18 11 8 6 0 60 20 748
2017 TI-06 22 36 19 10 7 5 0 62 18 456
2017 TI-07 14 38 20 10 13 6 0 55 24 226
2017 TI-08 45 26 12 12 0 5 0 75 13 42
2014 TI 20 33 15 12 11 8 0 57 26 608
2014 TI-06 18 30 15 15 14 9 0 52 31 349
2014 TI-07 18 37 18 10 10 7 0 59 22 192
2014 TI-08 45 34 11 2 5 2 0 81 7 44
2011 TI 18 25 19 11 21 6 0 45 34 728
2011 TI-06 16 22 19 11 26 6 0 40 39 396
2011 TI-07 14 27 21 11 17 9 1 46 31 252
2011 TI-08 41 32 10 10 7 0 0 73 17 59

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 29 23 17 13 2 0 45 31 748
2017 TI-06 18 29 22 16 13 2 0 48 29 456
2017 TI-07 9 27 26 19 17 2 0 37 36 226
2017 TI-08 31 29 17 17 5 2 0 61 22 42
2014 TI 15 28 22 15 18 2 0 44 34 608
2014 TI-06 13 26 20 16 23 2 0 40 40 349
2014 TI-07 15 29 26 14 15 2 0 44 29 192
2014 TI-08 30 39 16 7 7 2 0 70 14 44
2011 TI 13 22 17 19 29 1 0 35 48 729
2011 TI-06 12 17 17 18 36 1 0 29 54 396
2011 TI-07 11 25 19 21 22 2 0 36 44 252
2011 TI-08 29 41 8 12 10 0 0 69 22 59
2008 TI 14 26 18 19 22 1 0 40 41 626
2008 TI-05 7 36 0 36 21 0 0 43 57 14
2008 TI-06 15 20 20 20 25 1 0 35 45 352
2008 TI-07 11 31 17 19 21 2 0 43 40 185
2008 TI-08 18 40 18 13 11 0 0 58 24 55

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 26 24 20 16 5 0 37 38 746
2017 TI-06 11 27 23 19 15 5 0 40 36 454
2017 TI-07 5 24 27 22 19 4 0 29 42 226
2017 TI-08 12 33 19 29 7 0 0 45 36 42
2014 TI 10 23 24 19 20 5 0 34 41 608
2014 TI-06 8 21 21 20 24 6 0 32 46 349
2014 TI-07 10 20 31 18 17 4 0 31 37 192
2014 TI-08 14 41 23 16 7 0 0 55 23 44
2011 TI 7 20 19 22 29 3 0 27 53 729
2011 TI-06 7 16 17 22 36 3 0 23 60 396
2011 TI-07 6 21 23 22 24 4 0 28 48 252
2011 TI-08 12 42 12 25 8 0 0 54 34 59
2008 TI 7 22 19 27 21 3 0 30 50 626
2008 TI-05 0 21 7 36 29 7 0 23 69 14
2008 TI-06 6 18 20 28 24 4 0 25 54 352
2008 TI-07 7 24 18 27 21 3 0 32 49 185
2008 TI-08 11 36 22 24 7 0 0 47 31 55

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 23 21 15 20 9 0 38 39 747
2017 TI-06 13 25 19 14 20 9 0 41 37 455
2017 TI-07 8 18 25 19 22 8 0 29 45 226
2017 TI-08 21 38 19 12 10 0 0 60 21 42
2014 TI 12 22 21 15 23 6 0 37 41 608
2014 TI-06 12 19 19 16 28 6 0 33 47 349
2014 TI-07 11 22 26 15 18 7 0 36 36 192
2014 TI-08 20 41 16 11 7 5 0 64 19 44
2011 TI 10 18 17 18 32 6 0 30 53 728
2011 TI-06 10 15 13 17 39 6 0 26 60 396
2011 TI-07 8 18 24 20 23 6 0 28 46 251
2011 TI-08 17 42 15 17 8 0 0 59 25 59
2008 TI 8 22 16 20 25 8 0 34 49 624
2008 TI-05 7 14 14 14 36 14 0 25 58 14
2008 TI-06 8 20 16 21 29 7 0 30 53 350
2008 TI-07 8 23 15 21 22 11 0 34 49 185
2008 TI-08 15 40 18 18 9 0 0 55 27 55

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 29 22 20 15 4 0 42 36 746
2017 TI-06 11 30 21 20 14 4 0 43 36 456
2017 TI-07 9 26 25 20 16 4 0 37 37 224
2017 TI-08 19 36 17 19 10 0 0 55 29 42
2014 TI 11 28 25 16 17 3 0 40 34 607
2014 TI-06 10 24 25 16 21 4 0 36 38 348
2014 TI-07 10 29 25 18 14 4 0 41 33 192
2014 TI-08 20 45 23 5 7 0 0 66 11 44
2011 TI 9 22 20 20 27 2 0 32 48 729
2011 TI-06 8 20 19 19 32 2 0 28 52 396
2011 TI-07 8 25 21 23 21 3 0 33 46 252
2011 TI-08 22 34 20 15 8 0 0 56 24 59
2008 TI 10 25 20 25 18 3 0 36 43 626
2008 TI-05 14 29 7 7 29 14 0 50 42 14
2008 TI-06 9 23 18 28 19 3 0 32 49 352
2008 TI-07 10 25 22 22 19 2 0 36 42 185
2008 TI-08 22 33 24 15 7 0 0 55 22 55
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 38 21 17 7 1 0 55 24 746
2017 TI-06 15 40 21 15 7 1 0 56 22 454
2017 TI-07 16 31 23 21 6 2 0 49 28 226
2017 TI-08 19 55 7 14 2 2 0 76 17 42
2014 TI 15 37 22 15 8 2 0 54 24 608
2014 TI-06 13 36 24 16 9 2 0 50 26 349
2014 TI-07 14 39 20 14 9 4 0 55 24 192
2014 TI-08 30 43 20 7 0 0 0 73 7 44
2011 TI 14 33 18 17 16 1 0 48 34 727
2011 TI-06 11 30 18 19 21 0 0 41 40 395
2011 TI-07 14 36 20 16 13 2 0 51 29 251
2011 TI-08 29 46 14 7 5 0 0 75 12 59

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 44 10 5 3 2 0 82 9 746
2017 TI-06 37 43 10 6 3 1 0 81 9 455
2017 TI-07 29 49 10 5 4 3 0 80 9 225
2017 TI-08 48 43 5 5 0 0 0 90 5 42
2014 TI 38 41 10 6 3 2 0 80 10 607
2014 TI-06 36 39 11 7 5 1 0 77 12 349
2014 TI-07 34 45 11 5 2 4 0 82 7 191
2014 TI-08 61 32 0 2 2 0 2 95 5 44
2011 TI 34 37 13 9 5 2 0 72 15 728
2011 TI-06 33 35 14 10 7 2 0 69 17 395
2011 TI-07 32 40 14 8 4 2 0 73 12 252
2011 TI-08 51 32 8 7 2 0 0 83 8 59

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 40 12 8 4 2 0 75 12 745
2017 TI-06 34 38 13 9 4 2 0 73 13 453
2017 TI-07 29 46 11 6 5 2 0 77 12 226
2017 TI-08 43 40 7 5 2 0 2 85 7 42
2014 TI 36 39 11 6 5 2 1 77 12 608
2014 TI-06 33 39 12 7 6 2 0 74 14 349
2014 TI-07 34 41 10 7 4 3 1 79 11 192
2014 TI-08 59 34 5 2 0 0 0 93 2 44
2011 TI 29 32 12 13 10 4 1 64 23 728
2011 TI-06 28 32 12 13 12 3 1 62 26 395
2011 TI-07 26 33 14 13 8 5 1 63 22 252
2011 TI-08 56 32 5 5 2 0 0 88 7 59
2008 TI 28 32 15 11 10 3 0 63 22 625
2008 TI-05 21 36 14 7 14 7 0 62 23 14
2008 TI-06 26 32 15 12 12 3 1 60 24 352
2008 TI-07 23 34 15 11 11 4 1 60 24 184
2008 TI-08 53 25 15 7 0 0 0 78 7 55

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 37 19 10 5 4 0 65 15 747
2017 TI-06 26 35 21 11 4 4 0 63 15 455
2017 TI-07 24 38 18 9 7 4 0 65 17 226
2017 TI-08 33 50 10 5 2 0 0 83 7 42
2014 TI 23 37 22 9 5 3 0 62 15 607
2014 TI-06 21 35 24 10 6 4 0 58 17 348
2014 TI-07 22 40 22 9 3 3 0 64 13 192
2014 TI-08 41 41 9 5 5 0 0 82 9 44
2011 TI 15 31 26 10 13 4 1 48 25 728
2011 TI-06 13 29 25 13 15 4 1 44 29 396
2011 TI-07 15 31 27 8 14 4 1 48 23 251
2011 TI-08 31 42 22 3 0 2 0 74 3 59

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 30 18 11 11 8 1 56 25 746
2017 TI-06 22 30 16 11 11 9 0 57 25 454
2017 TI-07 15 33 20 13 13 5 1 52 27 226
2017 TI-08 36 24 21 2 2 7 7 69 6 42
2014 TI 19 30 17 13 13 7 1 53 28 608
2014 TI-06 17 26 18 15 17 6 1 47 34 349
2014 TI-07 19 35 18 9 8 10 1 60 20 192
2014 TI-08 32 36 16 7 5 0 5 71 12 44
2011 TI 17 23 17 15 19 8 1 44 37 729
2011 TI-06 16 21 18 16 22 6 1 39 41 396
2011 TI-07 16 26 17 12 15 12 2 48 32 252
2011 TI-08 31 29 7 15 8 5 5 66 26 59

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 60 21 9 3 1 1 5 86 4 746
2017 TI-06 63 19 9 2 1 2 5 87 3 456
2017 TI-07 55 26 10 4 1 1 3 85 5 224
2017 TI-08 57 21 10 10 0 0 2 80 10 42
2014 TI 58 20 8 3 1 2 8 87 4 608
2014 TI-06 56 18 9 2 1 3 10 86 4 349
2014 TI-07 57 24 8 3 1 2 4 87 4 192
2014 TI-08 70 14 5 5 2 0 5 88 7 44

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 61 21 7 5 2 1 3 85 7 747
2017 TI-06 62 18 7 5 3 2 4 84 8 456
2017 TI-07 61 25 7 4 1 0 1 87 5 226
2017 TI-08 56 32 5 5 2 0 0 88 7 41
2014 TI 59 23 7 3 1 2 4 88 4 608
2014 TI-06 59 21 8 3 0 3 5 87 3 349
2014 TI-07 57 27 7 3 2 2 3 88 5 192
2014 TI-08 70 18 5 2 0 0 5 93 2 44
2011 TI 61 20 9 3 2 2 2 84 6 729
2011 TI-06 60 22 10 2 2 2 2 85 4 396
2011 TI-07 60 18 10 5 4 1 2 80 9 252
2011 TI-08 71 22 0 5 0 0 2 95 5 59
2008 TI 68 16 7 4 3 1 2 86 7 624
2008 TI-05 57 14 0 7 7 7 7 83 17 14
2008 TI-06 69 16 6 4 3 0 2 87 7 350
2008 TI-07 65 17 9 5 3 1 2 83 8 185
2008 TI-08 71 15 7 0 4 0 4 89 4 55

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 30 22 18 15 4 0 44 34 747
2017 TI-06 13 28 22 18 14 5 0 44 34 455
2017 TI-07 6 35 23 17 16 3 0 42 34 226
2017 TI-08 12 36 24 21 7 0 0 48 29 42
2014 TI 17 31 18 14 16 3 0 49 32 607
2014 TI-06 16 28 17 15 21 3 0 46 37 348
2014 TI-07 13 34 21 17 11 3 0 49 30 192
2014 TI-08 34 36 20 2 5 0 2 72 7 44
2011 TI 16 28 17 16 21 2 0 45 38 729
2011 TI-06 15 24 16 17 26 2 0 40 43 396
2011 TI-07 15 30 18 17 17 2 0 46 35 252
2011 TI-08 31 42 14 7 7 0 0 73 14 59
2008 TI 17 32 18 16 17 1 0 49 33 625
2008 TI-05 14 36 14 0 36 0 0 50 36 14
2008 TI-06 17 32 16 17 17 1 0 50 34 351
2008 TI-07 11 30 22 19 17 1 0 41 36 185
2008 TI-08 29 40 13 5 11 2 0 70 17 55

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 30 19 16 17 2 2 45 35 748
2017 TI-06 14 30 19 15 17 3 2 46 34 456
2017 TI-07 10 31 21 17 19 2 0 42 37 226
2017 TI-08 17 33 14 26 5 0 5 53 33 42
2014 TI 14 27 19 13 21 3 3 43 36 608
2014 TI-06 14 25 15 15 25 4 2 41 42 349
2014 TI-07 12 30 25 11 16 3 4 44 29 192
2014 TI-08 23 27 23 9 14 0 5 52 24 44
2011 TI 10 23 17 16 30 2 2 34 48 729
2011 TI-06 10 18 16 16 37 2 2 29 55 396
2011 TI-07 9 28 19 17 23 3 2 39 42 252
2011 TI-08 15 34 20 15 12 2 2 51 28 59
2008 TI 12 25 17 18 26 1 2 38 45 623
2008 TI-05 7 36 0 14 21 7 14 55 45 14
2008 TI-06 11 21 17 21 27 1 2 34 49 349
2008 TI-07 11 28 22 12 26 1 1 39 39 185
2008 TI-08 20 29 13 15 24 0 0 49 38 55

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 35 25 12 10 3 0 51 23 746
2017 TI-06 17 35 24 12 9 3 0 54 21 455
2017 TI-07 9 32 27 15 14 3 0 43 29 226
2017 TI-08 17 49 20 7 5 2 0 68 13 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 33 36 20 4 4 3 1 71 8 746
2017 TI-06 36 32 20 4 3 4 0 72 7 454
2017 TI-07 22 44 22 4 5 2 0 68 9 226
2017 TI-08 48 33 12 2 5 0 0 81 7 42
2014 TI 34 37 15 3 4 6 1 76 7 608
2014 TI-06 35 33 17 3 5 6 1 73 9 349
2014 TI-07 30 43 16 2 2 7 0 78 4 192
2014 TI-08 52 41 2 0 5 0 0 93 5 44

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 33 42 18 4 3 1 0 75 7 746
2017 TI-06 35 39 18 5 2 0 0 75 7 456
2017 TI-07 25 49 17 4 4 2 0 75 7 224
2017 TI-08 45 33 17 5 0 0 0 79 5 42
2014 TI 33 38 15 5 5 4 0 74 10 608
2014 TI-06 32 35 16 7 6 3 1 70 13 349
2014 TI-07 30 42 16 4 2 6 0 77 6 192
2014 TI-08 48 41 9 0 2 0 0 89 2 44
2011 TI 22 35 18 9 12 4 0 60 22 729
2011 TI-06 20 33 18 10 16 4 0 55 26 396
2011 TI-07 21 37 19 9 8 5 0 62 18 252
2011 TI-08 37 39 14 5 3 0 2 78 9 59

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 40 38 11 5 5 0 0 78 11 748
2017 TI-06 43 36 11 6 4 0 0 79 10 456
2017 TI-07 31 42 14 5 7 0 0 74 12 226
2017 TI-08 57 33 5 2 2 0 0 90 5 42
2014 TI 37 39 9 6 7 1 0 78 13 607
2014 TI-06 36 36 11 8 9 1 0 72 17 349
2014 TI-07 37 44 8 4 5 2 0 82 9 191
2014 TI-08 55 39 2 0 5 0 0 93 5 44
2011 TI 27 33 14 9 16 0 0 60 25 729
2011 TI-06 25 29 14 9 23 0 0 54 32 396
2011 TI-07 27 38 15 11 8 0 0 66 19 252
2011 TI-08 44 37 14 2 3 0 0 81 5 59
2008 TI 29 40 13 10 8 0 0 69 18 626
2008 TI-05 29 21 21 7 21 0 0 50 29 14
2008 TI-06 28 39 12 12 9 0 0 67 21 352
2008 TI-07 23 44 16 9 6 1 0 68 16 185
2008 TI-08 51 36 7 4 2 0 0 87 5 55

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 34 18 10 8 0 0 64 18 747
2017 TI-06 31 35 16 10 7 0 0 67 17 455
2017 TI-07 24 32 22 12 9 1 0 56 21 226
2017 TI-08 50 29 12 5 5 0 0 79 10 42
2014 TI 25 33 19 13 10 1 0 58 23 608
2014 TI-06 23 31 18 15 11 1 0 55 27 349
2014 TI-07 23 36 19 12 9 1 0 59 22 192
2014 TI-08 43 32 25 0 0 0 0 75 0 44
2011 TI 19 27 22 14 18 0 0 45 32 728
2011 TI-06 17 22 19 18 24 0 0 39 42 395
2011 TI-07 16 32 28 11 13 1 0 48 24 252
2011 TI-08 37 36 17 8 2 0 0 73 10 59

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 38 18 12 7 1 0 63 19 748
2017 TI-06 27 39 14 12 7 1 0 66 19 456
2017 TI-07 19 35 25 12 8 1 0 55 20 226
2017 TI-08 38 36 17 5 5 0 0 74 10 42
2014 TI 23 35 15 15 10 1 0 59 25 607
2014 TI-06 22 32 15 17 13 1 0 55 30 349
2014 TI-07 20 41 16 15 7 1 0 62 22 191
2014 TI-08 39 39 14 7 0 2 0 79 7 44
2011 TI 17 28 19 15 21 0 0 45 36 729
2011 TI-06 16 23 17 15 28 0 0 40 44 396
2011 TI-07 16 31 22 16 14 0 0 47 30 252
2011 TI-08 32 39 15 12 2 0 0 71 14 59
2008 TI 23 34 16 16 11 0 0 57 27 626
2008 TI-05 29 29 14 29 0 0 0 57 29 14
2008 TI-06 20 32 17 18 13 0 0 52 31 352
2008 TI-07 22 39 15 15 10 1 0 61 24 185
2008 TI-08 38 38 16 5 2 0 0 76 7 55

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 30 21 10 9 4 0 60 19 748
2017 TI-06 29 28 20 9 9 4 0 60 19 456
2017 TI-07 22 33 22 11 9 3 0 57 20 226
2017 TI-08 38 31 14 7 5 2 2 73 13 42
2014 TI 29 29 17 12 9 4 1 61 22 608
2014 TI-06 28 25 18 12 12 4 1 56 25 349
2014 TI-07 28 36 12 12 6 5 1 67 20 192
2014 TI-08 45 27 16 5 2 2 2 76 7 44
2011 TI 25 23 19 12 15 4 1 51 29 729
2011 TI-06 23 19 19 15 19 5 1 44 35 396
2011 TI-07 25 28 18 9 13 5 2 57 24 252
2011 TI-08 42 24 17 14 2 0 2 67 16 59
2008 TI 23 29 19 15 8 5 1 55 25 626
2008 TI-05 14 36 7 29 7 7 0 54 38 14
2008 TI-06 22 29 18 14 11 6 1 54 27 352
2008 TI-07 24 26 21 19 5 3 2 53 25 185
2008 TI-08 33 33 18 9 4 2 2 68 13 55
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 TI 15 50 35 744
2017 TI-06 12 51 36 454
2017 TI-07 18 50 32 225
2017 TI-08 32 41 27 41
2014 TI 18 51 31 607
2014 TI-06 19 49 32 349
2014 TI-07 17 54 29 192
2014 TI-08 9 56 35 43
2011 TI 20 45 35 729
2011 TI-06 21 42 37 396
2011 TI-07 18 48 34 252
2011 TI-08 24 49 27 59

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 TI 36 19 27 10 1 7 111
2017 TI-06 32 20 27 12 0 9 56
2017 TI-07 38 20 33 5 0 5 40
2017 TI-08 54 8 15 15 8 0 13
2014 TI 34 24 15 25 9999 3 109
2014 TI-06 26 20 18 32 9999 5 66
2014 TI-07 45 24 13 18 9999 0 33
2011 TI 31 18 19 22 9999 10 147
2011 TI-06 26 12 23 30 9999 9 81
2011 TI-07 31 27 11 18 9999 13 45
2011 TI-08 64 7 7 7 9999 14 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 21 79 746
2017 TI-06 20 80 455
2017 TI-07 25 75 225
2017 TI-08 12 88 42
2014 TI 24 76 606
2014 TI-06 28 72 348
2014 TI-07 22 78 192

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 52 156
2017 TI-06 58 90
2017 TI-07 46 56
2014 TI 42 146
2014 TI-06 46 96
2014 TI-07 36 42

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 55 156
2017 TI-06 57 90
2017 TI-07 50 56
2014 TI 66 146
2014 TI-06 70 96
2014 TI-07 62 42

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI 6 156
2017 TI-07 12 56
2014 TI 8 146
2014 TI-06 0 96
2014 TI-07 17 42

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 156
2017 TI-06 0 90
2017 TI-07 0 56
2014 TI 0 146
2014 TI-06 0 96
2014 TI-07 0 42

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 TI 5 156

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 16 156
2017 TI-06 16 90
2017 TI-07 16 56
2014 TI 12 146
2014 TI-06 10 96
2014 TI-07 14 42

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 4 156
2014 TI 5 146
2014 TI-07 12 42

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 TI 37 157
2017 TI-06 40 90
2017 TI-07 28 56
2014 TI 44 146
2014 TI-06 45 96
2014 TI-07 38 42

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 TI 37 157
2017 TI-06 38 90
2017 TI-07 37 56
2014 TI 41 146
2014 TI-06 47 96
2014 TI-07 31 42

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 TI 49 157
2017 TI-06 51 90
2017 TI-07 47 56
2014 TI 45 146
2014 TI-06 48 96
2014 TI-07 38 42

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 TI 46 157
2017 TI-06 43 90
2017 TI-07 46 56
2014 TI 40 146
2014 TI-06 40 96
2014 TI-07 36 42

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 TI 30 157
2017 TI-06 33 90
2017 TI-07 25 56
2014 TI 27 146
2014 TI-06 29 96
2014 TI-07 24 42

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 TI 54 157
2017 TI-06 58 90
2017 TI-07 44 56
2014 TI 51 146
2014 TI-06 50 96
2014 TI-07 50 42

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 TI 37 157
2017 TI-06 39 90
2017 TI-07 34 56
2014 TI 36 146
2014 TI-06 39 96
2014 TI-07 29 42

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 TI 0 157
2017 TI-06 0 90
2017 TI-07 0 56
2014 TI 0 146
2014 TI-06 0 96
2014 TI-07 0 42

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 TI 4 157
2017 TI-06 7 90
2014 TI 4 146

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 TI 13 157
2017 TI-06 13 90
2017 TI-07 12 56
2014 TI 23 146
2014 TI-06 24 96
2014 TI-07 19 42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 TI 56 157
2017 TI-06 55 90
2017 TI-07 61 56
2014 TI 52 146
2014 TI-06 59 96
2014 TI-07 38 42

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 TI 22 157
2017 TI-06 21 90
2017 TI-07 23 56
2014 TI 28 146
2014 TI-06 24 96
2014 TI-07 31 42

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 14 157
2017 TI-06 14 90
2017 TI-07 14 56
2014 TI 15 146
2014 TI-06 10 96
2014 TI-07 21 42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 49 158
2017 TI-06 47 91
2017 TI-07 48 56
2014 TI 53 146
2014 TI-06 46 96
2014 TI-07 64 42

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 TI 25 158
2017 TI-06 30 91
2017 TI-07 20 56
2014 TI 23 146
2014 TI-06 25 96
2014 TI-07 14 42

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 13 158
2017 TI-06 8 91
2017 TI-07 21 56
2014 TI 11 146
2014 TI-06 8 96

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 24 158
2017 TI-06 27 91
2017 TI-07 20 56
2014 TI 28 146
2014 TI-06 34 96
2014 TI-07 17 42

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 TI 10 158
2017 TI-06 10 91
2017 TI-07 9 56
2014 TI 13 146
2014 TI-06 13 96

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 14 158
2017 TI-06 14 91
2017 TI-07 14 56
2014 TI 20 146
2014 TI-06 23 96

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 TI 11 158
2017 TI-06 14 91
2014 TI 15 146
2014 TI-06 14 96
2014 TI-07 17 42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 11 158
2017 TI-06 11 91
2017 TI-07 12 56
2014 TI 14 146
2014 TI-06 11 96
2014 TI-07 14 42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 25 158
2017 TI-06 21 91
2017 TI-07 36 56
2014 TI 24 146
2014 TI-06 26 96
2014 TI-07 24 42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 13 135
2017 TI-06 13 77
2014 TI 13 117
2014 TI-06 14 74

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 TI 16 135
2017 TI-06 16 77
2017 TI-07 17 48
2014 TI 10 117
2014 TI-06 9 74

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 TI 13 135
2017 TI-06 12 77
2017 TI-07 12 48
2014 TI 14 117
2014 TI-06 11 74
2014 TI-07 16 38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 TI 6 135
2017 TI-07 10 48
2014 TI 5 117
2014 TI-06 7 74

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI 10 135
2017 TI-06 10 77
2014 TI 12 117
2014 TI-06 14 74

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 7 135
2017 TI-06 13 77
2017 TI-07 0 48
2014 TI 15 117
2014 TI-06 15 74
2014 TI-07 13 38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 5 135
2014 TI 8 117

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 TI 8 135
2017 TI-07 12 48
2014 TI 4 117

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 TI 9 135
2017 TI-07 14 48
2014 TI 9 117
2014 TI-06 12 74

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 TI 27 135
2017 TI-06 30 77
2017 TI-07 21 48
2014 TI 25 117
2014 TI-06 31 74
2014 TI-07 16 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 9 135
2017 TI-06 9 77
2014 TI 6 117
2014 TI-06 7 74

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 37 135
2017 TI-06 39 77
2017 TI-07 31 48
2014 TI 37 117
2014 TI-06 46 74
2014 TI-07 24 38

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI 0 135
2017 TI-06 0 77
2017 TI-07 0 48
2014 TI-07 0 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 53 135
2017 TI-06 55 77
2017 TI-07 54 48
2014 TI 61 117
2014 TI-06 68 74
2014 TI-07 50 38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 77

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 14 135
2017 TI-06 13 77
2017 TI-07 19 48
2014 TI 10 117
2014 TI-06 8 74
2014 TI-07 16 38

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 97 3 156
2017 TI-06 97 3 89
2017 TI-07 96 4 56

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 20 22 7 10 20 5 48 23 745
2017 TI-06 16 18 19 8 10 24 5 47 26 453
2017 TI-07 14 23 26 5 11 16 5 47 20 226
2017 TI-08 26 29 29 5 2 5 5 61 8 42
2014 TI 15 18 18 8 12 24 5 46 28 608
2014 TI-06 12 15 19 8 15 26 5 39 34 349
2014 TI-07 16 23 18 8 8 22 6 53 22 192
2014 TI-08 39 20 11 11 5 14 0 68 18 44

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 31 21 7 7 6 1 63 15 747
2017 TI-06 28 31 20 7 6 7 1 65 14 456
2017 TI-07 21 32 25 7 9 6 0 56 17 226
2017 TI-08 40 36 14 2 5 2 0 78 7 42
2014 TI 23 30 19 8 8 10 1 60 19 607
2014 TI-06 19 28 19 10 11 10 2 54 24 349
2014 TI-07 24 33 23 7 5 8 0 62 13 191
2014 TI-08 50 27 11 5 0 7 0 83 5 44
2011 TI 22 33 21 9 9 6 0 59 19 726
2011 TI-06 19 31 23 10 13 5 0 52 24 394
2011 TI-07 22 38 20 7 5 8 0 66 13 251
2011 TI-08 37 37 12 7 3 3 0 77 11 59
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 57 13 4 1 0 0 83 5 748
2017 TI-06 25 55 13 5 1 0 0 81 6 456
2017 TI-07 24 63 10 2 0 1 0 88 2 226
2017 TI-08 31 45 17 2 0 0 5 80 3 42
2014 TI 26 57 12 3 1 1 1 84 4 608
2014 TI-06 26 55 14 3 1 1 0 82 4 349
2014 TI-07 20 65 9 4 0 1 0 86 4 192
2014 TI-08 48 39 5 0 0 0 9 95 0 44
2011 TI 25 56 11 6 2 0 1 81 8 728
2011 TI-06 23 58 11 7 1 0 0 81 8 396
2011 TI-07 25 55 11 5 3 1 1 81 8 251
2011 TI-08 39 47 2 0 3 0 8 94 4 59
2008 TI 23 57 12 5 2 0 2 81 7 626
2008 TI-05 7 57 21 7 7 0 0 64 14 14
2008 TI-06 22 59 11 6 3 0 0 81 9 352
2008 TI-07 23 58 14 4 1 1 1 82 4 185
2008 TI-08 40 40 7 0 0 0 13 92 0 55

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 7 25 27 12 8 17 4 41 25 743
2017 TI-06 7 23 25 14 8 21 3 40 28 452
2017 TI-07 7 28 29 11 10 11 4 41 25 225
2017 TI-08 14 33 29 5 0 12 7 59 6 42
2014 TI 7 20 25 13 17 15 3 33 37 608
2014 TI-06 7 17 27 14 18 15 2 29 39 349
2014 TI-07 3 24 24 12 18 16 3 34 37 192
2014 TI-08 23 25 20 14 7 5 7 54 23 44
2011 TI 7 16 19 15 28 12 3 27 50 729
2011 TI-06 6 13 17 15 37 10 2 22 59 396
2011 TI-07 6 19 21 15 21 15 2 31 43 252
2011 TI-08 20 31 17 8 7 8 8 61 18 59

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 42 38 11 3 1 4 1 84 5 748
2017 TI-06 44 37 11 3 1 4 0 85 4 456
2017 TI-07 37 41 11 5 2 4 0 82 7 226
2017 TI-08 48 36 10 2 0 0 5 88 3 42
2014 TI 39 39 10 3 2 6 2 84 6 607
2014 TI-06 40 38 10 3 3 5 1 83 6 349
2014 TI-07 37 40 11 4 2 6 1 83 6 191
2014 TI-08 45 34 2 2 0 5 11 95 3 44
2011 TI 34 38 12 7 4 4 1 76 12 729
2011 TI-06 35 37 11 8 5 4 0 74 14 396
2011 TI-07 30 43 15 6 3 3 0 76 9 252
2011 TI-08 51 27 7 2 2 2 10 88 4 59
2008 TI 29 43 13 6 3 4 2 77 9 626
2008 TI-05 21 50 7 7 7 7 0 77 15 14
2008 TI-06 28 45 13 6 5 3 0 76 11 352
2008 TI-07 27 43 16 6 2 5 1 74 9 185
2008 TI-08 38 38 9 2 0 0 13 88 2 55

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 38 15 8 4 7 0 71 13 744
2017 TI-06 30 36 14 8 4 8 0 72 13 453
2017 TI-07 22 43 16 9 5 5 0 68 15 225
2017 TI-08 40 40 14 2 0 0 2 83 2 42
2014 TI 25 37 13 6 8 10 1 70 15 608
2014 TI-06 21 33 16 8 9 12 1 62 20 349
2014 TI-07 29 42 10 4 6 9 0 78 11 192
2014 TI-08 39 39 5 0 2 5 11 92 3 44
2011 TI 24 35 13 11 9 7 1 64 21 728
2011 TI-06 22 32 14 14 12 6 0 57 28 395
2011 TI-07 23 42 13 8 6 9 0 71 15 252
2011 TI-08 46 27 8 5 3 0 10 81 9 59
2008 TI 27 35 13 12 8 4 1 65 21 626
2008 TI-05 21 21 14 14 21 7 0 46 38 14
2008 TI-06 25 32 16 13 9 5 0 60 23 352
2008 TI-07 26 40 9 14 6 4 0 69 21 185
2008 TI-08 40 35 9 2 4 0 11 84 6 55
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 10 90 746
2017 TI-06 10 90 455
2017 TI-07 10 90 225
2014 TI 11 89 606
2014 TI-06 14 86 347
2014 TI-07 7 93 192

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 36 73
2017 TI-06 33 46
2017 TI-07 36 22
2014 TI 30 69
2014 TI-06 22 50
2014 TI-07 50 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 85 73
2017 TI-06 85 46
2017 TI-07 82 22
2014 TI 84 69
2014 TI-06 88 50
2014 TI-07 71 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 46
2014 TI-06 0 50
2014 TI-07 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 73
2017 TI-06 0 46
2017 TI-07 0 22
2014 TI 0 69
2014 TI-06 0 50
2014 TI-07 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 22
2014 TI 9 69

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 14 73
2017 TI-06 15 46

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 TI 21 73
2017 TI-06 11 46
2017 TI-07 41 22

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 TI 23 73
2017 TI-06 15 46
2017 TI-07 36 22
2014 TI 13 69

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 TI 14 73
2017 TI-07 23 22
2014 TI 7 69

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 TI 8 73
2014 TI-06 0 50

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 TI 16 73
2017 TI-06 20 46
2014 TI 19 69
2014 TI-06 12 50
2014 TI-07 36 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 TI 36 73
2017 TI-06 41 46
2017 TI-07 32 22
2014 TI 26 69
2014 TI-06 26 50

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 46
2017 TI-07 0 22
2014 TI-07 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 TI 14 73
2017 TI-06 20 46
2014 TI 9 69

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 TI 16 73
2017 TI-06 17 46
2014 TI 17 69
2014 TI-06 16 50

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 TI 0 73
2017 TI-06 0 46
2017 TI-07 0 22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 TI 10 73
2017 TI-06 11 46
2014 TI 19 69
2014 TI-06 18 50

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 TI 0 73
2017 TI-06 0 46
2017 TI-07 0 22
2014 TI 0 69
2014 TI-06 0 50
2014 TI-07 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 23 73
2017 TI-06 26 46
2014 TI 41 69
2014 TI-06 46 50
2014 TI-07 36 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 31 73
2017 TI-06 33 46
2017 TI-07 23 22
2014 TI 42 69
2014 TI-06 44 50
2014 TI-07 43 14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 TI 16 73
2017 TI-06 17 46
2014 TI 17 69
2014 TI-06 16 50

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 12 73
2017 TI-06 13 46
2014 TI 17 69
2014 TI-06 16 50

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 25 73
2017 TI-06 33 46
2014 TI 30 69
2014 TI-06 38 50

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 TI 7 73
2017 TI-07 0 22
2014 TI 9 69
2014 TI-06 12 50
2014 TI-07 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 18 73
2017 TI-06 20 46
2014 TI 30 69
2014 TI-06 34 50

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 22
2014 TI 13 69
2014 TI-06 12 50

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 52 73
2017 TI-06 46 46
2017 TI-07 68 22
2014 TI 29 69
2014 TI-06 22 50
2014 TI-07 50 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 8 60

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 TI 0 60
2017 TI-06 0 37
2017 TI-07 0 18
2014 TI-06 0 33

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 37
2014 TI 10 48

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 TI 25 60
2017 TI-06 27 37
2014 TI 19 48
2014 TI-06 21 33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 45 60
2017 TI-06 46 37
2017 TI-07 44 18
2014 TI 48 48
2014 TI-06 55 33
2014 TI-07 42 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 18
2014 TI 0 48
2014 TI-06 0 33
2014 TI-07 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 62 60
2017 TI-06 65 37
2017 TI-07 61 18
2014 TI 77 48
2014 TI-06 73 33
2014 TI-07 83 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 10 60
2014 TI 15 48

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 95 5 73
2017 TI-06 93 7 46
2017 TI-07 95 5 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 19 24 4 4 26 6 52 12 747
2017 TI-06 15 17 23 4 5 29 7 50 13 455
2017 TI-07 15 25 26 3 4 23 4 54 10 226
2017 TI-08 36 21 24 5 5 5 5 63 11 42
2014 TI 14 17 22 2 8 31 7 49 15 607
2014 TI-06 11 14 25 2 11 31 6 40 20 348
2014 TI-07 12 21 20 2 4 32 9 57 10 192
2014 TI-08 36 25 14 2 5 18 0 75 8 44

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 31 20 4 4 10 2 68 9 746
2017 TI-06 32 29 19 3 4 10 3 70 9 454
2017 TI-07 19 36 25 4 4 12 1 63 9 226
2017 TI-08 48 31 10 5 5 2 0 80 10 42
2014 TI 25 28 20 3 7 14 2 64 12 607
2014 TI-06 24 24 21 3 10 15 2 58 16 349
2014 TI-07 24 33 21 2 3 14 3 69 6 191
2014 TI-08 45 27 14 5 2 7 0 78 7 44
2011 TI 26 34 18 8 7 7 0 64 16 728
2011 TI-06 23 33 18 10 10 7 1 60 21 396
2011 TI-07 25 37 19 6 4 8 0 68 11 251
2011 TI-08 46 31 12 5 3 3 0 79 9 59
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 27 20 12 11 1 1 56 24 746
2017 TI-06 27 27 20 13 12 0 1 55 26 455
2017 TI-07 31 25 22 10 10 1 0 57 20 225
2017 TI-08 31 31 14 14 7 0 2 63 22 42

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 18 30 28 15 9 0 0 48 24 745
2017 TI-06 19 29 27 15 9 0 0 49 24 456
2017 TI-07 17 32 27 14 9 0 0 50 23 224
2017 TI-08 5 24 45 17 10 0 0 29 26 42

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 35 20 10 5 1 1 63 16 741
2017 TI-06 31 33 21 9 5 0 1 65 14 453
2017 TI-07 26 38 17 12 5 2 0 64 18 223
2017 TI-08 7 29 38 21 5 0 0 36 26 42

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 25 20 15 13 1 1 51 29 745
2017 TI-06 27 24 21 13 13 1 1 52 27 455
2017 TI-07 23 26 20 17 12 2 1 50 29 225
2017 TI-08 12 26 19 29 14 0 0 38 43 42

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 29 10 2 2 0 5 85 5 745
2017 TI-06 59 26 7 2 2 0 3 89 4 456
2017 TI-07 42 32 14 4 1 0 7 80 5 224
2017 TI-08 36 29 24 5 5 0 2 66 10 42

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 34 16 9 4 1 0 71 13 744
2017 TI-06 40 35 12 8 4 1 0 75 12 453
2017 TI-07 30 33 21 11 4 0 0 64 14 225
2017 TI-08 26 33 31 7 2 0 0 60 10 42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 35 21 14 4 1 1 60 19 744
2017 TI-06 26 35 20 14 4 1 1 61 19 453
2017 TI-07 19 35 25 15 4 1 1 55 19 225
2017 TI-08 14 48 19 14 2 2 0 63 17 42

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 33 23 15 8 1 1 53 23 744
2017 TI-06 21 32 23 14 9 0 1 54 23 453
2017 TI-07 16 35 24 16 7 1 1 52 23 225
2017 TI-08 7 40 24 19 10 0 0 48 29 42

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 34 22 13 9 1 1 55 22 745
2017 TI-06 23 33 22 12 9 0 1 56 21 454
2017 TI-07 16 35 23 15 8 1 0 52 24 225
2017 TI-08 21 33 19 17 10 0 0 55 26 42

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 30 24 17 10 1 1 49 27 745
2017 TI-06 20 28 24 17 10 1 1 49 27 453
2017 TI-07 19 31 23 17 9 2 1 50 26 226
2017 TI-08 5 36 26 19 12 0 2 41 32 42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 28 11 6 3 0 1 80 9 748
2017 TI-06 53 26 10 6 4 0 1 80 10 456
2017 TI-07 48 30 13 5 2 0 1 79 8 226
2017 TI-08 50 36 7 5 2 0 0 86 7 42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 63 18 8 4 3 1 2 83 8 746
2017 TI-06 65 17 9 4 3 1 2 84 7 454
2017 TI-07 57 20 9 6 4 1 2 80 11 226
2017 TI-08 74 14 2 2 5 0 2 90 7 42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 31 11 4 3 0 1 82 7 746
2017 TI-06 51 30 12 3 2 0 1 82 6 455
2017 TI-07 49 32 10 5 3 0 0 81 9 225
2017 TI-08 50 36 5 2 5 0 2 88 7 42

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 56 23 10 5 5 1 1 80 10 747
2017 TI-06 58 22 9 5 5 0 1 81 9 456
2017 TI-07 52 24 11 7 5 0 0 77 12 226
2017 TI-08 51 29 7 2 5 2 2 85 8 41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 11 5 2 1 1 29 89 4 748
2017 TI-06 53 7 3 0 0 0 36 94 1 456
2017 TI-07 52 15 6 4 2 1 21 85 8 226
2017 TI-08 36 33 17 7 5 0 2 71 12 42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 27 12 3 1 1 4 83 5 741
2017 TI-06 53 25 12 4 2 1 4 81 6 450
2017 TI-07 53 28 12 3 0 1 3 84 3 225
2017 TI-08 45 40 12 0 0 0 2 88 0 42

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 70 19 4 2 2 1 2 92 4 746
2017 TI-06 72 17 5 2 1 0 3 93 3 455
2017 TI-07 67 20 4 3 3 2 1 90 6 225
2017 TI-08 69 24 2 0 2 0 2 95 2 42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 54 31 10 2 1 0 2 86 3 743
2017 TI-06 53 31 12 1 1 0 2 86 2 453
2017 TI-07 58 27 8 2 2 0 2 87 5 224
2017 TI-08 43 45 2 2 5 0 2 90 7 42

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 34 39 10 4 1 0 47 14 747
2017 TI-06 13 36 35 10 5 0 1 50 15 455
2017 TI-07 11 30 44 11 3 1 0 41 14 226
2017 TI-08 5 26 55 10 5 0 0 31 14 42

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 5 16 41 28 10 0 0 38 21 746
2017 TI-06 6 16 38 29 11 0 0 40 22 455
2017 TI-07 5 14 47 26 8 0 0 34 19 225
2017 TI-08 10 17 45 24 5 0 0 29 26 42

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 34 25 11 8 6 0 54 19 747
2017 TI-06 17 32 25 11 8 6 0 52 21 456
2017 TI-07 13 40 23 9 8 8 0 57 18 225
2017 TI-08 33 24 29 7 5 2 0 59 12 42

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 36 22 14 9 2 0 54 23 745
2017 TI-06 18 36 23 13 9 1 0 54 23 453
2017 TI-07 13 38 20 16 10 3 0 52 27 226
2017 TI-08 29 33 26 7 2 2 0 63 10 42
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 15 85 742
2017 TI-06 18 82 452
2017 TI-07 11 89 224
2014 TI 13 87 606
2014 TI-06 16 84 347
2014 TI-07 9 91 192

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 63 37 111
2017 TI-06 63 37 81
2017 TI-07 66 34 24
2014 TI 68 32 81
2014 TI-06 65 35 57
2014 TI-07 78 22 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 34 6 10 0 1 0 84 10 70
2017 TI-06 47 35 6 10 0 2 0 84 10 51
2017 TI-07 50 31 6 13 0 0 0 81 13 16
2014 TI 38 36 11 7 4 2 2 77 11 55
2014 TI-06 38 32 13 5 5 3 3 74 11 37
2014 TI-07 43 50 0 7 0 0 0 93 7 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 32 17 9 4 6 0 34 66 747
2017 TI-06 31 32 17 9 4 6 1 34 66 455
2017 TI-07 32 30 18 9 4 6 0 34 66 226
2017 TI-08 29 43 14 10 2 2 0 29 71 42

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 4 455
2017 TI-06 4 279
2017 TI-07 3 135
2017 TI-08 7 29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 18 455
2017 TI-06 19 279
2017 TI-07 17 135
2017 TI-08 14 29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 7 455
2017 TI-06 5 279
2017 TI-07 11 135
2017 TI-08 7 29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 TI 62 455
2017 TI-06 62 279
2017 TI-07 59 135
2017 TI-08 76 29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 TI 3 455
2017 TI-06 3 279
2017 TI-07 3 135
2017 TI-08 0 29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 TI 34 455
2017 TI-06 35 279
2017 TI-07 34 135
2017 TI-08 28 29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 TI 15 55 15 7 2 7 452
2017 TI-06 14 54 17 8 1 6 278
2017 TI-07 16 58 12 5 2 6 133
2017 TI-08 17 59 14 3 0 7 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 20 25 12 21 4 12 32 38 461
2017 TI-06 8 21 26 12 20 3 10 33 38 282
2017 TI-07 4 22 22 11 22 7 12 33 41 138
2017 TI-08 3 14 38 7 17 0 21 22 30 29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 14 21 17 29 4 11 22 54 462
2017 TI-06 5 14 19 17 30 4 12 22 55 282
2017 TI-07 3 16 22 16 28 6 8 23 51 139
2017 TI-08 3 14 21 17 24 3 17 22 52 29
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