2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 52 5 10 5 0 0 80 15 334
2017 PM-02 30 55 3 11 1 0 0 85 13 71
2017 PM-03 35 57 4 4 0 0 0 92 4 23
2017 PM-04 28 56 8 3 6 0 0 83 9 90
2017 PM-05 23 59 6 10 2 0 0 82 12 83
2017 PM-06 28 40 5 19 7 0 0 68 26 57
2014 PM 35 44 3 14 4 0 0 79 18 323
2014 PM-02 38 46 7 8 2 0 0 84 10 61
2014 PM-03 24 47 3 21 6 0 0 70 27 34
2014 PM-04 35 40 3 17 4 0 0 75 22 92
2014 PM-05 33 45 0 17 4 0 0 78 22 69
2014 PM-06 40 43 3 8 5 0 0 83 13 60
2011 PM 45 40 3 8 3 0 0 85 11 368
2011 PM-02 42 43 4 8 3 0 0 84 11 89
2011 PM-03 69 24 2 5 0 0 0 93 5 42
2011 PM-04 35 46 3 13 3 0 0 81 16 95
2011 PM-05 46 39 3 7 2 2 2 88 8 61
2011 PM-06 50 38 1 4 7 0 0 88 11 74
2008 PM 44 41 4 8 3 0 0 85 11 286
2008 PM-01 33 50 0 8 8 0 0 83 17 12
2008 PM-02 38 48 2 10 3 0 0 85 13 61
2008 PM-03 48 33 5 15 0 0 0 80 15 40
2008 PM-04 45 42 5 3 5 0 0 87 8 62
2008 PM-05 40 45 5 7 2 0 0 86 10 42
2008 PM-06 52 32 5 6 5 0 2 85 11 66

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 64 28 4 3 1 0 0 92 4 333
2017 PM-02 57 34 4 4 0 0 0 91 4 70
2017 PM-03 69 22 4 5 0 0 0 91 5 23
2017 PM-04 61 28 7 2 2 0 0 89 5 90
2017 PM-05 71 27 0 0 0 1 1 100 0 83
2017 PM-06 66 19 5 5 4 0 0 86 9 57
2014 PM 69 23 4 2 1 1 0 93 3 323
2014 PM-02 61 30 3 3 2 2 0 92 5 61
2014 PM-03 71 23 6 0 0 0 0 94 0 34
2014 PM-04 70 24 3 3 0 0 0 93 3 92
2014 PM-05 68 20 9 2 0 1 0 89 2 69
2014 PM-06 78 18 2 0 2 0 0 97 2 60
2011 PM 74 18 4 4 1 0 0 92 4 368
2011 PM-02 74 20 3 2 0 0 0 94 2 89
2011 PM-03 88 5 5 2 0 0 0 93 2 42
2011 PM-04 76 15 1 6 1 0 1 91 7 95
2011 PM-05 67 23 8 2 0 0 0 90 2 61
2011 PM-06 69 20 4 5 1 0 0 89 7 74
2008 PM 71 17 2 5 1 1 1 91 6 286
2008 PM-01 58 8 8 0 17 0 8 73 18 12
2008 PM-02 84 10 2 3 0 2 0 95 3 61
2008 PM-03 85 10 0 5 0 0 0 95 5 40
2008 PM-04 66 24 3 3 0 2 2 93 3 62
2008 PM-05 57 29 5 7 0 2 0 88 7 42
2008 PM-06 68 17 2 9 2 2 2 88 11 66

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 56 22 4 11 4 0 1 79 16 334
2017 PM-02 61 26 3 9 1 0 0 87 10 71
2017 PM-03 52 27 4 13 4 0 0 78 17 23
2017 PM-04 55 18 7 14 7 0 0 72 21 90
2017 PM-05 58 23 2 13 2 0 1 82 16 83
2017 PM-06 56 21 5 7 9 0 2 79 16 57
2014 PM 60 22 6 10 2 0 0 82 12 323
2014 PM-02 57 21 11 8 2 0 0 79 10 61
2014 PM-03 59 32 3 6 0 0 0 91 6 34
2014 PM-04 60 17 5 14 3 0 0 77 17 92
2014 PM-05 60 21 6 12 1 0 0 81 13 69
2014 PM-06 65 23 5 7 0 0 0 88 7 60
2011 PM 60 22 5 9 3 0 1 83 12 368
2011 PM-02 60 22 6 9 3 0 0 82 12 89
2011 PM-03 79 14 2 5 0 0 0 93 5 42
2011 PM-04 61 22 5 7 3 0 1 84 11 95
2011 PM-05 54 30 2 11 3 0 0 84 15 61
2011 PM-06 55 20 7 12 4 0 1 77 16 74
2008 PM 60 22 6 7 4 0 1 83 11 286
2008 PM-01 50 17 17 0 8 0 8 73 9 12
2008 PM-02 70 13 7 7 3 0 0 84 10 61
2008 PM-03 68 23 3 5 3 0 0 90 8 40
2008 PM-04 65 19 6 5 3 0 2 85 8 62
2008 PM-05 43 38 7 5 7 0 0 81 12 42
2008 PM-06 55 23 5 14 5 0 0 77 18 66

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 38 7 13 5 0 0 75 18 334
2017 PM-02 40 37 8 8 6 1 0 77 14 71
2017 PM-03 43 44 9 4 0 0 0 87 4 23
2017 PM-04 38 39 9 12 2 0 0 77 15 90
2017 PM-05 34 47 6 8 5 0 0 81 13 83
2017 PM-06 37 27 2 28 7 0 0 63 35 57
2014 PM 41 34 6 13 7 0 0 74 20 323
2014 PM-02 29 39 10 15 7 0 0 69 21 61
2014 PM-03 32 38 9 11 9 0 0 71 20 34
2014 PM-04 46 26 5 14 9 0 0 72 23 92
2014 PM-05 45 32 6 10 7 0 0 77 17 69
2014 PM-06 42 37 3 13 5 0 0 78 18 60
2011 PM 46 35 8 8 3 0 0 81 11 368
2011 PM-02 43 33 9 10 4 1 0 76 15 89
2011 PM-03 62 29 2 7 0 0 0 90 7 42
2011 PM-04 36 38 13 12 2 0 0 74 14 95
2011 PM-05 48 36 10 3 3 0 0 84 7 61
2011 PM-06 51 35 1 7 5 0 0 86 12 74

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 35 12 19 12 0 0 56 31 334
2017 PM-02 24 31 16 15 14 0 0 55 29 71
2017 PM-03 26 39 13 9 14 0 0 65 22 23
2017 PM-04 20 42 11 20 7 0 0 62 27 90
2017 PM-05 18 36 12 27 7 0 0 54 34 83
2017 PM-06 26 26 12 16 18 0 2 54 34 57
2014 PM 28 40 11 15 6 0 0 68 21 323
2014 PM-02 21 34 13 18 13 0 0 56 31 61
2014 PM-03 30 47 8 9 6 0 0 77 15 34
2014 PM-04 28 38 12 15 7 0 0 66 22 92
2014 PM-05 20 45 12 19 4 0 0 65 23 69
2014 PM-06 42 38 8 10 0 0 2 81 10 60
2011 PM 32 41 9 11 5 0 1 74 16 368
2011 PM-02 27 36 8 20 9 0 0 63 29 89
2011 PM-03 43 48 7 2 0 0 0 90 2 42
2011 PM-04 28 43 11 11 6 0 1 72 17 95
2011 PM-05 28 49 13 10 0 0 0 77 10 61
2011 PM-06 45 31 7 9 5 1 1 78 15 74
2008 PM 32 38 9 15 6 0 0 70 20 286
2008 PM-01 25 33 0 33 8 0 0 58 42 12
2008 PM-02 28 34 11 20 7 0 0 62 26 61
2008 PM-03 30 48 3 18 3 0 0 78 20 40
2008 PM-04 27 44 13 10 6 0 0 71 16 62
2008 PM-05 29 43 10 14 5 0 0 71 19 42
2008 PM-06 42 32 9 11 6 0 0 74 17 66

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 45 12 7 3 0 0 78 10 334
2017 PM-02 31 36 20 9 3 0 1 69 11 71
2017 PM-03 35 61 4 0 0 0 0 96 0 23
2017 PM-04 37 41 12 10 0 0 0 78 10 90
2017 PM-05 23 55 12 6 4 0 0 78 10 83
2017 PM-06 42 44 5 3 5 0 0 86 8 57
2014 PM 38 42 8 6 6 0 0 80 12 323
2014 PM-02 31 46 5 8 10 0 0 77 18 61
2014 PM-03 45 38 12 5 0 0 0 83 5 34
2014 PM-04 30 48 12 4 5 0 0 78 10 92
2014 PM-05 36 42 6 7 9 0 0 78 16 69
2014 PM-06 53 33 8 2 3 0 0 87 5 60
2011 PM 45 36 9 7 2 0 0 82 9 368
2011 PM-02 42 28 12 12 4 1 0 70 17 89
2011 PM-03 57 33 10 0 0 0 0 90 0 42
2011 PM-04 43 43 6 7 0 0 0 86 7 95
2011 PM-05 44 34 10 7 3 0 2 80 10 61
2011 PM-06 45 39 8 5 3 0 0 84 8 74
2008 PM 42 38 13 4 3 0 0 79 7 286
2008 PM-01 33 33 25 0 8 0 0 67 8 12
2008 PM-02 39 25 23 10 3 0 0 64 13 61
2008 PM-03 33 50 18 0 0 0 0 83 0 40
2008 PM-04 32 47 13 2 6 0 0 79 8 62
2008 PM-05 48 33 7 7 5 0 0 81 12 42
2008 PM-06 55 38 5 2 2 0 0 92 3 66

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 41 9 9 2 0 0 81 10 331
2017 PM-02 40 33 9 14 4 0 0 73 19 70
2017 PM-03 39 57 0 0 4 0 0 96 4 23
2017 PM-04 41 40 9 10 0 0 0 81 10 90
2017 PM-05 29 50 12 7 1 0 0 79 9 81
2017 PM-06 57 33 5 5 0 0 0 90 5 57
2014 PM 42 41 7 7 4 0 0 82 10 323
2014 PM-02 34 44 5 10 7 0 0 79 16 61
2014 PM-03 39 50 6 2 3 0 0 89 5 34
2014 PM-04 36 38 13 10 3 0 0 74 13 92
2014 PM-05 41 43 6 7 3 0 0 84 10 69
2014 PM-06 60 32 5 0 3 0 0 92 3 60
2011 PM 47 40 6 5 1 0 0 87 7 368
2011 PM-02 42 36 7 13 1 1 0 78 15 89
2011 PM-03 52 45 0 2 0 0 0 98 2 42
2011 PM-04 45 41 9 3 1 0 0 86 4 95
2011 PM-05 46 39 10 3 2 0 0 85 5 61
2011 PM-06 55 41 1 3 0 0 0 96 3 74
2008 PM 44 42 8 4 2 0 0 86 6 286
2008 PM-01 25 58 0 8 8 0 0 83 17 12
2008 PM-02 43 39 10 7 2 0 0 82 8 61
2008 PM-03 38 50 13 0 0 0 0 88 0 40
2008 PM-04 29 52 13 3 3 0 0 81 6 62
2008 PM-05 52 36 5 5 2 0 0 88 7 42
2008 PM-06 61 32 5 3 0 0 0 92 3 66

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 42 8 6 2 0 0 84 8 333
2017 PM-02 44 36 8 8 3 0 0 80 11 71
2017 PM-03 36 55 9 0 0 0 0 91 0 22
2017 PM-04 40 45 8 7 0 0 0 85 7 90
2017 PM-05 42 46 6 5 1 0 0 88 6 83
2017 PM-06 51 37 5 5 2 0 0 88 7 57
2014 PM 43 41 10 4 2 0 0 85 6 323
2014 PM-02 28 46 23 3 0 0 0 74 3 61
2014 PM-03 35 49 9 6 0 0 0 85 6 34
2014 PM-04 50 36 9 2 2 1 0 87 4 92
2014 PM-05 45 39 6 7 3 0 0 84 10 69
2014 PM-06 50 43 2 2 1 0 2 95 3 60

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 34 6 8 6 0 0 80 14 333
2017 PM-02 49 32 4 4 10 0 0 82 14 71
2017 PM-03 65 22 4 5 4 0 0 86 9 23
2017 PM-04 48 32 7 7 7 0 0 80 13 89
2017 PM-05 42 40 6 11 1 0 0 82 12 83
2017 PM-06 39 37 5 14 5 0 0 76 19 57
2014 PM 41 34 10 8 6 0 0 76 14 322
2014 PM-02 36 34 10 10 10 0 0 71 20 61
2014 PM-03 41 41 11 6 0 0 0 83 6 34
2014 PM-04 43 28 10 10 8 1 0 73 18 92
2014 PM-05 41 38 10 6 4 0 0 79 10 68
2014 PM-06 45 35 5 8 7 0 0 80 15 60
2011 PM 43 33 8 8 6 1 0 78 14 368
2011 PM-02 35 35 9 11 9 1 0 70 20 89
2011 PM-03 62 26 7 2 0 0 2 90 2 42
2011 PM-04 40 35 8 8 6 2 0 76 15 95
2011 PM-05 43 38 10 5 3 2 0 82 8 61
2011 PM-06 47 31 7 7 8 0 0 78 15 74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 27 11 14 10 1 4 62 26 333
2017 PM-02 33 20 13 10 13 3 10 60 26 71
2017 PM-03 39 22 17 9 9 0 4 63 19 23
2017 PM-04 32 39 9 9 8 0 3 74 17 90
2017 PM-05 26 28 12 20 8 2 2 57 30 83
2017 PM-06 34 16 11 23 12 0 4 52 37 56
2014 PM 33 27 10 12 10 2 5 66 23 323
2014 PM-02 22 24 15 8 21 0 10 51 33 61
2014 PM-03 35 23 18 9 0 6 9 68 11 34
2014 PM-04 38 26 11 10 7 2 7 70 18 92
2014 PM-05 30 38 6 15 7 3 1 71 23 69
2014 PM-06 42 23 7 15 13 0 0 65 28 60
2011 PM 33 28 10 9 12 1 7 66 23 368
2011 PM-02 30 27 7 6 18 3 9 65 27 89
2011 PM-03 36 24 2 10 10 2 17 74 24 42
2011 PM-04 35 29 14 11 6 0 5 68 18 95
2011 PM-05 41 31 8 10 7 0 3 75 17 61
2011 PM-06 26 26 15 12 18 0 4 54 31 74
2008 PM 34 27 10 11 13 1 4 64 25 283
2008 PM-01 17 8 25 33 8 8 0 27 45 12
2008 PM-02 30 25 12 12 13 0 8 60 27 60
2008 PM-03 26 41 13 5 8 5 3 72 14 39
2008 PM-04 43 28 7 11 10 2 0 72 22 61
2008 PM-05 38 33 10 10 10 0 0 71 19 42
2008 PM-06 36 18 6 12 21 0 6 58 35 66

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 45 12 7 7 0 0 74 14 333
2017 PM-02 24 47 14 6 9 0 0 71 14 70
2017 PM-03 39 53 8 0 0 0 0 92 0 23
2017 PM-04 31 45 14 4 4 0 1 77 9 90
2017 PM-05 23 48 9 12 8 0 0 71 20 83
2017 PM-06 35 37 12 7 9 0 0 72 16 57
2014 PM 32 45 9 6 8 0 0 77 15 322
2014 PM-02 25 52 8 5 10 0 0 77 15 60
2014 PM-03 24 53 18 2 3 0 0 77 5 34
2014 PM-04 26 47 11 7 10 0 0 73 16 92
2014 PM-05 31 42 4 13 10 0 0 72 23 69
2014 PM-06 55 33 6 0 5 0 0 88 5 60
2011 PM 39 39 8 9 5 0 0 78 15 367
2011 PM-02 34 38 11 12 4 0 0 72 17 89
2011 PM-03 41 44 5 5 5 0 0 85 10 41
2011 PM-04 38 39 8 9 5 0 0 77 15 95
2011 PM-05 41 41 7 8 3 0 0 82 11 61
2011 PM-06 43 35 4 9 8 0 0 78 18 74
2008 PM 39 40 8 9 4 0 0 79 13 285
2008 PM-01 42 42 0 8 8 0 0 83 17 12
2008 PM-02 45 32 12 7 5 0 0 77 12 60
2008 PM-03 28 58 8 8 0 0 0 85 8 40
2008 PM-04 29 44 11 6 10 0 0 73 16 62
2008 PM-05 43 31 5 19 2 0 0 74 21 42
2008 PM-06 48 38 5 9 0 0 0 86 9 66

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 37 15 13 8 0 0 64 21 333
2017 PM-02 26 37 16 14 7 0 0 63 22 70
2017 PM-03 22 48 17 9 4 0 0 70 13 23
2017 PM-04 30 41 9 14 5 1 0 72 19 90
2017 PM-05 23 38 20 10 9 0 0 61 19 83
2017 PM-06 32 25 16 16 12 0 0 56 28 57
2014 PM 28 38 12 11 10 1 0 66 21 323
2014 PM-02 24 26 13 18 18 0 0 51 36 61
2014 PM-03 36 35 17 6 6 0 0 71 12 34
2014 PM-04 28 40 10 10 12 0 0 68 22 92
2014 PM-05 26 41 13 9 9 2 0 69 18 69
2014 PM-06 32 43 12 7 7 0 0 75 13 60
2011 PM 29 36 15 10 11 0 0 65 21 368
2011 PM-02 26 30 11 10 22 0 0 56 33 89
2011 PM-03 38 36 12 10 2 0 2 76 12 42
2011 PM-04 28 35 18 9 9 0 0 63 19 95
2011 PM-05 36 43 11 7 3 0 0 79 10 61
2011 PM-06 22 38 20 9 11 0 0 59 20 74

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 40 14 12 10 0 0 64 22 332
2017 PM-02 30 33 20 9 9 0 0 63 17 70
2017 PM-03 27 50 14 4 5 0 0 78 9 22
2017 PM-04 22 47 11 15 6 0 0 69 20 90
2017 PM-05 20 41 16 11 12 0 0 61 23 83
2017 PM-06 25 34 14 17 11 0 0 58 28 57

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 40 16 8 3 0 0 73 11 333
2017 PM-02 34 41 17 6 1 0 0 76 7 70
2017 PM-03 30 44 21 4 0 0 0 74 4 23
2017 PM-04 33 41 18 7 1 0 0 75 8 90
2017 PM-05 30 39 13 13 5 0 0 69 18 83
2017 PM-06 39 35 12 7 7 0 0 74 14 57
2014 PM 39 41 8 6 6 0 0 80 12 323
2014 PM-02 24 54 8 7 7 0 0 79 13 61
2014 PM-03 39 50 5 3 3 0 0 89 6 34
2014 PM-04 36 40 13 5 4 1 0 77 10 92
2014 PM-05 35 37 6 10 12 0 0 72 22 69
2014 PM-06 63 30 2 2 3 0 0 93 5 60
2011 PM 42 42 8 6 2 0 0 84 8 368
2011 PM-02 39 39 13 4 3 0 0 79 8 89
2011 PM-03 43 48 7 2 0 0 0 90 2 42
2011 PM-04 43 42 4 7 3 0 0 85 11 95
2011 PM-05 43 43 7 8 0 0 0 85 8 61
2011 PM-06 46 38 7 4 4 1 0 85 8 74
2008 PM 43 39 8 5 5 0 0 82 10 285
2008 PM-01 42 42 8 0 8 0 0 83 8 12
2008 PM-02 43 35 13 3 3 2 0 80 7 60
2008 PM-03 30 53 8 10 0 0 0 83 10 40
2008 PM-04 34 39 11 6 10 0 0 73 16 62
2008 PM-05 52 33 2 5 7 0 0 86 12 42
2008 PM-06 52 36 6 5 2 0 0 88 6 66

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 36 12 12 10 0 0 66 22 332
2017 PM-02 25 38 19 9 10 0 0 63 19 70
2017 PM-03 26 44 13 9 4 4 0 73 14 23
2017 PM-04 33 39 9 12 7 0 0 72 19 89
2017 PM-05 24 40 10 17 9 0 0 64 27 83
2017 PM-06 39 26 12 10 12 0 0 65 23 57

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 38 10 3 2 0 0 85 5 334
2017 PM-02 48 44 6 1 1 0 0 92 3 71
2017 PM-03 56 31 13 0 0 0 0 87 0 23
2017 PM-04 44 39 11 3 2 0 0 83 6 90
2017 PM-05 43 39 13 4 1 0 0 82 5 83
2017 PM-06 51 35 7 5 2 0 0 86 7 57
2014 PM 59 32 5 2 2 0 0 91 4 323
2014 PM-02 56 39 0 3 2 0 0 95 5 61
2014 PM-03 59 35 3 2 0 0 0 95 2 34
2014 PM-04 54 33 10 1 2 0 0 87 3 92
2014 PM-05 54 32 7 3 4 0 0 86 7 69
2014 PM-06 72 25 2 0 1 0 0 97 1 60
2011 PM 63 30 3 2 1 0 0 93 4 368
2011 PM-02 65 27 4 3 0 0 0 92 3 89
2011 PM-03 62 33 2 0 2 0 0 95 2 42
2011 PM-04 59 37 0 2 2 0 0 96 4 95
2011 PM-05 62 34 2 2 0 0 0 97 2 61
2011 PM-06 68 22 5 3 3 0 0 89 5 74

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 44 11 8 7 0 0 74 15 334
2017 PM-02 24 39 14 13 10 0 0 63 23 71
2017 PM-03 26 52 9 4 9 0 0 78 13 23
2017 PM-04 34 45 9 9 3 0 0 79 12 90
2017 PM-05 28 45 13 8 6 0 0 72 14 83
2017 PM-06 44 40 9 4 4 0 0 84 7 57
2014 PM 29 44 9 10 8 0 0 73 18 323
2014 PM-02 16 43 15 15 11 0 0 59 26 61
2014 PM-03 27 56 3 11 3 0 0 83 14 34
2014 PM-04 25 40 10 16 8 1 0 66 24 92
2014 PM-05 31 45 10 4 9 0 0 77 13 69
2014 PM-06 48 38 5 3 5 0 0 87 8 60
2011 PM 36 37 9 10 7 1 0 74 17 367
2011 PM-02 29 34 11 11 13 1 0 64 25 89
2011 PM-03 34 39 10 10 5 0 2 75 15 41
2011 PM-04 35 42 6 9 6 1 0 78 16 95
2011 PM-05 38 41 10 8 3 0 0 79 11 61
2011 PM-06 45 31 9 9 5 0 0 76 15 74

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 36 14 8 6 0 0 72 14 334
2017 PM-02 30 34 15 14 7 0 0 63 21 71
2017 PM-03 26 48 17 0 9 0 0 74 9 23
2017 PM-04 41 32 15 8 4 0 0 73 12 90
2017 PM-05 33 39 14 7 6 1 0 72 13 83
2017 PM-06 49 31 10 5 4 0 0 81 9 57
2014 PM 36 35 12 9 6 0 0 72 16 323
2014 PM-02 26 34 18 15 7 0 0 61 21 61
2014 PM-03 36 53 6 2 3 0 0 89 5 34
2014 PM-04 30 35 14 12 8 1 0 66 20 92
2014 PM-05 47 29 9 6 9 0 0 77 14 69
2014 PM-06 47 33 12 3 5 0 0 80 8 60

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 39 14 12 6 0 0 68 18 334
2017 PM-02 30 38 11 15 6 0 0 68 21 71
2017 PM-03 26 44 21 4 4 0 0 70 9 23
2017 PM-04 29 40 16 11 4 0 0 69 16 90
2017 PM-05 30 35 18 12 4 1 0 66 16 83
2017 PM-06 35 42 5 11 7 0 0 77 18 57
2014 PM 33 37 14 10 6 0 0 70 16 322
2014 PM-02 23 46 13 8 10 0 0 69 18 61
2014 PM-03 24 47 17 9 3 0 0 71 12 34
2014 PM-04 33 33 18 13 3 0 0 66 16 91
2014 PM-05 39 31 13 9 7 1 0 71 16 69
2014 PM-06 45 35 7 10 3 0 0 80 13 60
2011 PM 37 38 10 9 4 1 1 76 14 367
2011 PM-02 40 33 10 10 6 0 1 74 16 88
2011 PM-03 40 36 17 5 2 0 0 76 7 42
2011 PM-04 37 40 8 7 4 1 2 79 12 95
2011 PM-05 43 36 7 13 2 0 0 79 15 61
2011 PM-06 31 42 12 8 5 1 0 74 14 74

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 39 11 8 4 1 0 76 13 334
2017 PM-02 33 43 10 10 4 0 0 76 14 71
2017 PM-03 48 39 9 4 0 0 0 87 4 23
2017 PM-04 41 42 8 6 3 0 0 83 9 90
2017 PM-05 29 41 15 11 4 1 0 71 14 83
2017 PM-06 42 28 14 9 7 0 0 71 16 57
2014 PM 38 43 9 6 5 0 0 81 11 323
2014 PM-02 36 43 10 7 5 0 0 79 11 61
2014 PM-03 39 53 8 0 0 0 0 92 0 34
2014 PM-04 34 46 10 3 8 0 0 79 11 92
2014 PM-05 39 34 10 9 9 0 0 72 17 69
2014 PM-06 43 47 5 3 2 0 0 90 5 60
2011 PM 44 38 6 8 3 0 0 83 11 368
2011 PM-02 42 33 11 11 3 0 0 74 15 89
2011 PM-03 48 45 5 2 0 0 0 93 2 42
2011 PM-04 43 40 4 9 3 0 0 83 13 95
2011 PM-05 48 44 2 5 2 0 0 92 7 61
2011 PM-06 46 32 8 9 4 0 0 78 14 74
2008 PM 45 40 7 5 3 0 0 85 8 285
2008 PM-01 50 25 8 8 8 0 0 75 17 12
2008 PM-02 48 33 8 5 3 2 0 83 8 60
2008 PM-03 38 55 5 3 0 0 0 93 3 40
2008 PM-04 35 45 8 5 6 0 0 81 11 62
2008 PM-05 48 36 7 10 0 0 0 83 10 42
2008 PM-06 50 36 6 5 3 0 0 86 8 66

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 34 20 10 5 1 1 65 15 334
2017 PM-02 34 35 13 11 4 0 3 71 16 71
2017 PM-03 30 26 39 0 5 0 0 56 5 23
2017 PM-04 24 34 24 8 4 2 2 62 13 90
2017 PM-05 41 30 19 8 1 0 0 71 10 83
2017 PM-06 14 44 15 18 9 0 0 58 27 57
2014 PM 31 34 18 11 6 0 1 65 17 323
2014 PM-02 31 31 18 7 11 0 2 63 18 61
2014 PM-03 45 29 21 3 3 0 0 73 6 34
2014 PM-04 42 27 18 8 3 0 1 70 11 92
2014 PM-05 25 40 19 14 1 1 0 65 16 69
2014 PM-06 13 38 17 20 12 0 0 52 32 60
2011 PM 34 34 15 9 7 0 1 69 16 365
2011 PM-02 37 31 15 8 6 0 3 71 14 89
2011 PM-03 46 34 12 2 5 0 0 80 7 41
2011 PM-04 44 35 10 7 4 0 0 79 12 94
2011 PM-05 30 43 16 5 5 0 2 73 10 61
2011 PM-06 12 30 22 19 16 0 0 42 36 73
2008 PM 25 34 20 13 8 0 0 59 21 286
2008 PM-01 17 50 8 8 17 0 0 67 25 12
2008 PM-02 33 34 18 8 7 0 0 67 15 61
2008 PM-03 28 43 15 5 10 0 0 70 15 40
2008 PM-04 34 37 15 8 6 0 0 71 15 62
2008 PM-05 12 36 24 26 2 0 0 48 29 42
2008 PM-06 18 21 30 18 12 0 0 39 30 66

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 27 38 13 5 2 1 19 43 333
2017 PM-02 14 23 32 16 9 4 3 26 40 70
2017 PM-03 4 22 43 26 4 0 0 30 26 23
2017 PM-04 11 32 38 11 5 1 1 17 44 90
2017 PM-05 13 23 43 15 5 1 0 20 37 83
2017 PM-06 19 33 37 7 3 0 0 11 53 57
2014 PM 11 28 36 16 6 1 2 22 40 322
2014 PM-02 8 30 34 20 3 2 3 24 40 61
2014 PM-03 9 18 38 12 9 6 9 25 31 34
2014 PM-04 14 30 36 12 8 0 0 20 45 92
2014 PM-05 9 32 34 15 6 3 1 21 43 68
2014 PM-06 13 22 42 20 3 0 0 23 35 60
2011 PM 14 27 34 16 5 1 2 23 42 366
2011 PM-02 11 20 35 19 9 1 3 30 33 88
2011 PM-03 14 26 24 24 7 2 2 33 43 42
2011 PM-04 17 27 36 13 5 0 2 18 45 94
2011 PM-05 10 30 31 21 5 0 3 27 41 61
2011 PM-06 16 34 35 11 1 1 1 13 51 74
2008 PM 12 29 34 18 6 1 1 24 42 285
2008 PM-01 17 17 42 17 8 0 0 25 33 12
2008 PM-02 7 31 26 25 8 0 3 34 39 61
2008 PM-03 13 26 28 28 3 3 0 32 39 39
2008 PM-04 15 24 34 15 10 2 2 25 40 62
2008 PM-05 17 40 29 12 2 0 0 14 57 42
2008 PM-06 11 29 44 14 3 0 0 17 39 66

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 23 30 18 10 3 3 30 38 331
2017 PM-02 15 13 28 22 10 6 7 37 32 69
2017 PM-03 5 17 39 26 13 0 0 39 22 23
2017 PM-04 11 25 26 18 14 6 1 34 39 89
2017 PM-05 11 22 36 18 8 2 2 28 34 83
2017 PM-06 16 32 30 16 5 0 2 21 48 57
2014 PM 10 20 25 25 13 3 3 40 33 320
2014 PM-02 15 20 25 23 5 8 3 32 40 60
2014 PM-03 9 18 26 21 12 6 9 38 31 34
2014 PM-04 11 25 17 24 20 1 2 45 37 92
2014 PM-05 6 20 31 32 9 3 0 42 26 68
2014 PM-06 7 19 31 25 14 0 5 41 27 59
2011 PM 14 19 28 21 12 2 4 35 35 365
2011 PM-02 18 21 18 22 13 2 4 39 42 89
2011 PM-03 19 21 21 14 19 0 5 35 43 42
2011 PM-04 10 19 33 16 14 3 5 33 31 94
2011 PM-05 7 18 30 34 8 0 3 44 25 61
2011 PM-06 18 17 35 19 8 3 0 29 36 72
2008 PM 11 21 30 23 11 2 2 36 33 284
2008 PM-01 0 42 25 25 8 0 0 33 42 12
2008 PM-02 12 15 27 25 12 5 5 41 30 60
2008 PM-03 8 15 36 21 15 5 0 38 24 39
2008 PM-04 6 23 32 21 15 2 2 37 30 62
2008 PM-05 17 24 33 17 7 0 2 24 41 42
2008 PM-06 14 23 26 29 8 0 2 37 37 66

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 29 29 15 6 1 2 22 48 332
2017 PM-02 16 22 30 14 12 0 6 28 40 69
2017 PM-03 9 31 35 17 0 4 4 19 43 23
2017 PM-04 16 33 28 15 6 1 1 21 51 90
2017 PM-05 13 31 28 19 6 1 1 26 46 83
2017 PM-06 26 28 31 12 2 0 0 14 55 57
2014 PM 20 26 30 15 5 1 3 20 48 319
2014 PM-02 15 17 38 20 3 2 5 25 34 60
2014 PM-03 24 35 26 3 6 0 6 10 63 34
2014 PM-04 22 27 24 18 8 0 1 26 49 92
2014 PM-05 16 29 31 15 4 4 0 20 47 67
2014 PM-06 25 27 34 8 2 0 3 11 54 59
2011 PM 18 24 27 17 9 2 2 27 44 365
2011 PM-02 16 18 25 28 6 2 5 36 37 87
2011 PM-03 21 29 24 12 10 2 2 23 53 42
2011 PM-04 17 24 26 13 17 2 1 30 42 95
2011 PM-05 18 23 34 15 7 2 2 22 42 61
2011 PM-06 23 27 29 12 5 0 3 18 52 73
2008 PM 17 22 34 16 9 1 1 26 40 285
2008 PM-01 17 17 42 17 8 0 0 25 33 12
2008 PM-02 8 23 34 18 13 0 3 32 32 61
2008 PM-03 13 18 51 13 3 3 0 16 32 39
2008 PM-04 13 15 34 26 11 2 0 38 28 62
2008 PM-05 26 36 21 12 5 0 0 17 62 42
2008 PM-06 26 24 32 11 8 0 0 18 50 66

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 19 34 25 10 1 2 35 29 326
2017 PM-02 9 13 28 31 16 0 3 48 23 68
2017 PM-03 9 27 30 30 4 0 0 35 35 23
2017 PM-04 9 16 35 22 12 2 4 36 27 88
2017 PM-05 7 19 38 28 6 1 0 34 27 82
2017 PM-06 15 27 36 18 3 0 0 22 42 55
2014 PM 9 20 35 22 11 1 2 34 30 319
2014 PM-02 5 15 38 27 7 5 3 36 22 60
2014 PM-03 6 9 43 24 15 0 3 40 16 33
2014 PM-04 9 21 30 20 19 0 2 39 30 91
2014 PM-05 7 22 41 22 6 1 0 29 30 68
2014 PM-06 13 30 30 20 7 0 0 27 43 60
2011 PM 9 20 32 23 13 1 2 37 30 367
2011 PM-02 8 7 28 36 15 1 6 54 16 89
2011 PM-03 10 19 31 19 19 0 2 39 29 42
2011 PM-04 7 22 24 19 23 1 2 44 31 94
2011 PM-05 5 28 38 23 7 0 0 30 33 61
2011 PM-06 18 26 42 14 1 0 0 15 43 74
2008 PM 9 17 34 27 11 0 1 39 27 285
2008 PM-01 17 25 33 17 8 0 0 25 42 12
2008 PM-02 3 7 23 41 20 0 7 65 11 61
2008 PM-03 10 15 33 28 13 0 0 41 26 39
2008 PM-04 5 11 39 35 8 2 0 44 16 62
2008 PM-05 14 21 40 17 7 0 0 24 36 42
2008 PM-06 14 29 36 15 6 0 0 21 42 66

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 31 24 12 6 1 2 18 57 331
2017 PM-02 26 30 17 14 10 3 0 25 57 70
2017 PM-03 27 39 22 13 0 0 0 13 65 23
2017 PM-04 21 30 30 9 5 0 4 14 54 89
2017 PM-05 17 31 28 16 9 0 0 24 48 82
2017 PM-06 37 28 19 9 3 0 3 13 68 57
2014 PM 21 28 22 17 7 1 3 25 51 322
2014 PM-02 25 32 18 13 5 3 3 20 61 60
2014 PM-03 18 21 32 12 6 3 9 20 43 34
2014 PM-04 17 27 18 17 14 0 5 33 47 92
2014 PM-05 19 31 20 20 7 2 0 28 51 69
2014 PM-06 27 30 27 17 0 0 0 17 57 60
2011 PM 20 27 27 16 6 1 2 24 49 365
2011 PM-02 20 21 27 22 4 0 4 28 44 89
2011 PM-03 14 38 17 12 14 2 2 28 55 42
2011 PM-04 22 20 26 14 12 3 3 28 45 93
2011 PM-05 10 38 30 20 3 0 0 23 48 61
2011 PM-06 30 29 27 12 0 0 1 13 60 73
2008 PM 18 25 31 15 7 1 2 23 45 286
2008 PM-01 25 8 33 17 0 0 17 20 40 12
2008 PM-02 20 21 21 16 13 2 7 32 45 61
2008 PM-03 10 33 33 18 5 0 3 23 44 40
2008 PM-04 16 21 31 16 13 3 0 30 38 62
2008 PM-05 19 17 48 14 2 0 0 17 36 42
2008 PM-06 21 38 30 9 2 0 0 11 59 66

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 26 29 17 8 2 3 26 43 330
2017 PM-02 19 19 25 16 16 3 3 34 40 69
2017 PM-03 14 26 35 13 4 0 9 19 43 23
2017 PM-04 15 27 26 18 7 2 6 27 45 89
2017 PM-05 12 23 40 19 4 2 0 23 36 82
2017 PM-06 12 34 24 18 10 0 2 28 47 57
2014 PM 12 17 30 23 13 2 3 38 30 321
2014 PM-02 17 15 27 23 12 3 3 38 34 60
2014 PM-03 12 12 35 30 3 3 6 36 26 34
2014 PM-04 10 13 30 23 17 0 7 43 24 92
2014 PM-05 10 25 27 16 15 7 0 33 38 68
2014 PM-06 10 18 32 28 10 0 2 39 29 60
2011 PM 10 15 30 22 15 2 5 40 27 367
2011 PM-02 12 7 26 20 20 6 9 47 22 89
2011 PM-03 10 21 26 7 26 5 5 37 34 42
2011 PM-04 6 18 32 20 14 1 9 38 27 94
2011 PM-05 7 20 31 26 15 0 2 42 27 61
2011 PM-06 15 14 34 31 4 1 1 36 29 74
2008 PM 13 18 29 24 10 2 5 37 32 285
2008 PM-01 17 8 58 0 8 0 8 9 27 12
2008 PM-02 10 16 15 31 11 5 11 51 31 61
2008 PM-03 10 26 38 10 13 3 0 24 37 39
2008 PM-04 15 13 26 27 11 3 5 42 30 62
2008 PM-05 14 14 29 33 7 0 2 41 29 42
2008 PM-06 14 23 33 23 8 0 0 30 36 66

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 26 37 13 6 2 3 20 42 331
2017 PM-02 9 29 26 20 9 6 1 31 41 69
2017 PM-03 13 17 44 13 4 4 4 19 33 23
2017 PM-04 14 25 37 9 8 3 3 18 42 90
2017 PM-05 10 31 37 14 5 0 2 20 42 83
2017 PM-06 16 25 45 9 2 0 4 11 43 56
2014 PM 14 29 34 14 5 2 2 20 45 321
2014 PM-02 13 27 28 20 5 7 0 27 43 60
2014 PM-03 15 23 32 18 3 3 6 23 41 34
2014 PM-04 15 27 33 15 5 1 3 22 44 92
2014 PM-05 10 37 36 9 4 3 1 14 49 68
2014 PM-06 17 32 40 8 3 0 0 12 48 60
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 65 18 7 5 4 0 1 84 9 333
2017 PM-02 71 17 7 4 1 0 0 87 6 71
2017 PM-03 69 22 0 5 4 0 0 91 9 23
2017 PM-04 59 19 11 6 5 0 0 78 11 90
2017 PM-05 68 10 6 10 4 0 2 80 14 82
2017 PM-06 60 28 5 0 5 0 2 89 6 57
2014 PM 68 19 5 4 1 1 2 90 5 323
2014 PM-02 56 31 12 0 2 0 0 87 2 61
2014 PM-03 80 14 0 6 0 0 0 94 6 34
2014 PM-04 67 20 5 3 1 0 3 90 4 92
2014 PM-05 65 14 0 12 1 3 4 86 14 69
2014 PM-06 80 15 5 0 0 0 0 95 0 60
2011 PM 69 14 6 4 4 0 3 85 9 368
2011 PM-02 70 16 1 4 6 0 3 88 10 89
2011 PM-03 81 10 2 2 0 0 5 95 3 42
2011 PM-04 72 12 4 4 4 0 4 87 9 95
2011 PM-05 66 16 11 3 3 0 0 82 7 61
2011 PM-06 66 11 11 5 5 0 1 78 11 74
2008 PM 61 19 4 4 6 0 5 86 10 285
2008 PM-01 58 8 0 0 17 0 17 80 20 12
2008 PM-02 72 10 3 2 10 0 3 85 12 61
2008 PM-03 68 23 3 3 0 0 5 95 3 40
2008 PM-04 55 26 3 3 5 0 8 88 9 62
2008 PM-05 63 24 5 2 2 0 2 90 5 41
2008 PM-06 52 20 8 9 6 2 5 76 16 66

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 35 15 11 12 2 4 60 24 332
2017 PM-02 26 32 15 8 14 1 3 60 24 71
2017 PM-03 17 43 13 0 22 4 0 63 23 23
2017 PM-04 19 39 16 15 5 1 6 62 21 89
2017 PM-05 18 34 19 16 6 2 5 56 24 82
2017 PM-06 26 37 14 4 17 0 2 64 21 57
2014 PM 30 30 15 10 11 2 2 62 22 323
2014 PM-02 16 31 18 16 16 2 0 48 33 61
2014 PM-03 50 27 8 15 0 0 0 77 15 34
2014 PM-04 26 28 20 7 11 4 4 60 19 92
2014 PM-05 23 35 14 9 15 3 1 61 24 69
2014 PM-06 48 25 8 8 6 0 3 76 15 60

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 34 11 8 8 1 0 72 17 333
2017 PM-02 35 31 13 11 9 1 0 67 20 71
2017 PM-03 39 35 9 9 9 0 0 74 17 23
2017 PM-04 33 42 7 8 8 1 1 77 16 90
2017 PM-05 37 32 18 10 4 0 0 68 14 82
2017 PM-06 47 28 8 3 12 0 0 76 16 57
2014 PM 45 30 8 6 11 1 0 75 17 323
2014 PM-02 24 43 8 5 18 0 2 68 23 61
2014 PM-03 59 24 14 3 0 0 0 83 3 34
2014 PM-04 40 32 10 4 13 1 0 73 18 92
2014 PM-05 46 23 9 9 12 1 0 71 21 69
2014 PM-06 63 25 3 7 1 0 0 88 8 60

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 37 16 13 9 0 0 62 22 333
2017 PM-02 24 35 21 11 9 0 0 59 20 71
2017 PM-03 13 43 22 18 4 0 0 56 22 23
2017 PM-04 20 46 12 11 10 0 1 66 21 90
2017 PM-05 18 37 18 16 10 1 0 56 26 82
2017 PM-06 47 25 14 9 5 0 0 72 14 57
2014 PM 26 40 11 13 8 2 0 68 22 323
2014 PM-02 20 33 18 13 13 3 0 54 27 61
2014 PM-03 24 50 8 9 3 6 0 78 13 34
2014 PM-04 21 40 14 15 8 2 0 62 23 92
2014 PM-05 24 45 4 17 9 0 0 70 26 69
2014 PM-06 43 37 7 10 3 0 0 80 13 60
2011 PM 29 37 12 11 8 2 1 68 19 368
2011 PM-02 19 40 11 13 10 4 1 63 25 89
2011 PM-03 45 36 7 2 10 0 0 81 12 42
2011 PM-04 27 36 18 13 2 3 1 66 15 95
2011 PM-05 30 33 18 5 13 2 0 63 18 61
2011 PM-06 36 38 3 15 8 0 0 74 23 74
2008 PM 27 40 10 12 10 0 1 67 22 286
2008 PM-01 17 50 17 8 8 0 0 67 17 12
2008 PM-02 26 31 15 11 11 0 5 60 24 61
2008 PM-03 30 38 13 15 5 0 0 68 20 40
2008 PM-04 26 34 13 13 15 0 0 60 27 62
2008 PM-05 14 55 5 10 17 0 0 69 26 42
2008 PM-06 36 42 6 12 3 0 0 79 15 66

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 25 18 13 9 6 0 57 23 334
2017 PM-02 21 17 31 7 10 14 0 44 20 71
2017 PM-03 26 18 22 22 4 9 0 48 28 23
2017 PM-04 25 32 16 18 6 3 1 59 24 90
2017 PM-05 28 30 11 14 12 6 0 61 27 83
2017 PM-06 45 25 12 9 7 2 0 71 16 57
2014 PM 31 28 12 8 12 8 0 64 22 323
2014 PM-02 15 28 15 15 17 11 0 48 36 61
2014 PM-03 15 42 14 0 9 21 0 71 11 34
2014 PM-04 35 22 16 8 14 4 1 60 23 92
2014 PM-05 26 38 7 9 10 10 0 71 21 69
2014 PM-06 55 22 7 7 7 3 0 79 14 60
2011 PM 34 24 13 13 10 7 0 62 24 368
2011 PM-02 22 22 15 20 10 9 1 50 34 89
2011 PM-03 40 26 14 5 7 7 0 72 13 42
2011 PM-04 32 24 15 12 9 8 0 61 23 95
2011 PM-05 38 20 15 7 15 7 0 61 23 61
2011 PM-06 45 24 8 12 8 3 0 71 21 74
2008 PM 32 26 14 12 11 5 1 62 24 286
2008 PM-01 17 25 8 25 8 17 0 50 40 12
2008 PM-02 18 25 23 11 10 8 5 49 25 61
2008 PM-03 33 30 13 13 5 8 0 68 19 40
2008 PM-04 35 23 13 10 16 3 0 60 27 62
2008 PM-05 17 36 12 12 21 2 0 54 34 42
2008 PM-06 55 20 8 11 5 2 2 77 16 66

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 20 20 18 17 13 2 36 41 333
2017 PM-02 11 15 20 21 16 17 0 32 44 71
2017 PM-03 4 13 26 18 9 26 4 25 38 23
2017 PM-04 13 19 18 19 18 9 4 37 43 89
2017 PM-05 11 20 21 14 18 13 2 37 38 83
2017 PM-06 9 30 18 19 15 9 0 42 38 57
2014 PM 11 23 16 15 17 15 3 42 39 323
2014 PM-02 8 16 15 20 28 11 2 28 55 61
2014 PM-03 18 27 8 15 3 18 12 63 25 34
2014 PM-04 8 22 20 11 17 22 1 38 37 92
2014 PM-05 7 20 19 15 20 17 1 34 43 69
2014 PM-06 20 35 12 13 10 5 5 61 26 60

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 38 41 10 7 4 0 0 79 11 334
2017 PM-02 43 38 10 4 6 0 0 80 10 71
2017 PM-03 34 48 13 4 0 0 0 83 4 23
2017 PM-04 37 43 8 9 2 0 0 81 11 90
2017 PM-05 40 40 12 6 2 0 0 80 8 83
2017 PM-06 35 42 7 9 7 0 0 77 16 57
2014 PM 42 39 6 8 5 0 0 81 13 322
2014 PM-02 32 45 2 10 12 0 0 77 22 60
2014 PM-03 41 44 3 9 0 3 0 87 9 34
2014 PM-04 43 37 7 12 1 0 0 80 13 92
2014 PM-05 39 40 9 4 9 0 0 78 13 69
2014 PM-06 53 32 8 5 1 0 0 85 7 60
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 36 10 10 7 0 0 73 17 334
2017 PM-02 37 35 11 4 11 0 1 73 16 71
2017 PM-03 39 48 8 4 0 0 0 87 4 23
2017 PM-04 42 38 9 6 5 1 0 81 10 90
2017 PM-05 31 41 6 17 5 0 0 72 22 83
2017 PM-06 35 25 16 16 9 0 0 60 25 57
2014 PM 41 34 10 7 7 1 0 76 14 323
2014 PM-02 38 36 13 5 8 0 0 74 13 61
2014 PM-03 56 29 6 6 3 0 0 85 9 34
2014 PM-04 41 30 9 9 9 2 0 73 18 92
2014 PM-05 46 25 11 10 9 0 0 71 19 69
2014 PM-06 32 53 10 2 3 0 0 85 5 60
2011 PM 38 34 11 10 6 1 0 73 16 368
2011 PM-02 37 27 13 12 7 2 1 66 20 89
2011 PM-03 55 26 12 7 0 0 0 81 7 42
2011 PM-04 37 37 13 7 6 0 0 74 14 95
2011 PM-05 38 41 7 10 5 0 0 79 15 61
2011 PM-06 34 39 9 9 8 0 0 73 18 74
2008 PM 29 29 17 12 13 0 0 58 25 286
2008 PM-01 33 8 25 17 17 0 0 42 33 12
2008 PM-02 28 28 15 13 16 0 0 56 30 61
2008 PM-03 30 38 20 8 5 0 0 68 13 40
2008 PM-04 27 34 15 10 15 0 0 61 24 62
2008 PM-05 26 33 17 14 10 0 0 60 24 42
2008 PM-06 33 20 17 15 14 0 2 54 29 66

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 36 10 6 6 3 1 77 13 332
2017 PM-02 37 36 13 6 9 0 0 73 14 70
2017 PM-03 30 44 13 4 0 9 0 81 5 23
2017 PM-04 45 36 8 3 2 3 2 86 6 89
2017 PM-05 41 37 6 7 5 4 0 81 12 83
2017 PM-06 35 31 12 7 12 2 0 68 20 57
2014 PM 47 29 8 4 10 2 0 77 14 323
2014 PM-02 33 36 11 2 15 3 0 71 17 61
2014 PM-03 65 23 9 3 0 0 0 88 3 34
2014 PM-04 46 26 10 5 11 2 0 73 17 92
2014 PM-05 49 28 3 4 13 3 0 79 18 69
2014 PM-06 52 32 8 3 5 0 0 83 8 60
2011 PM 42 29 11 10 7 2 0 71 17 368
2011 PM-02 40 22 12 12 10 2 0 64 23 89
2011 PM-03 50 29 7 12 0 0 2 80 12 42
2011 PM-04 38 33 14 6 6 3 0 73 13 95
2011 PM-05 41 38 11 5 5 0 0 79 10 61
2011 PM-06 45 23 8 15 8 1 0 68 23 74
2008 PM 33 28 15 10 10 2 0 63 22 286
2008 PM-01 33 17 17 8 25 0 0 50 33 12
2008 PM-02 36 25 15 13 11 0 0 61 25 61
2008 PM-03 28 30 23 8 8 5 0 61 16 40
2008 PM-04 32 31 15 10 11 2 0 64 21 62
2008 PM-05 31 33 12 14 7 0 2 66 22 42
2008 PM-06 36 27 12 9 11 5 0 67 21 66

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 35 10 9 6 1 0 75 15 334
2017 PM-02 40 31 10 10 9 1 0 71 19 71
2017 PM-03 35 48 8 9 0 0 0 83 9 23
2017 PM-04 40 40 9 7 3 1 0 81 10 90
2017 PM-05 41 38 6 10 6 0 0 78 15 83
2017 PM-06 42 21 20 12 5 0 0 63 18 57
2014 PM 43 32 6 8 11 0 0 75 19 323
2014 PM-02 33 31 13 7 16 0 0 64 23 61
2014 PM-03 50 47 0 3 0 0 0 97 3 34
2014 PM-04 40 30 7 11 12 0 0 71 23 92
2014 PM-05 49 22 5 12 13 0 0 71 25 69
2014 PM-06 45 40 5 5 5 0 0 85 10 60
2011 PM 38 35 7 10 9 1 0 74 19 368
2011 PM-02 38 26 9 11 15 1 0 65 26 89
2011 PM-03 50 29 12 10 0 0 0 79 10 42
2011 PM-04 41 38 3 12 5 1 0 80 17 95
2011 PM-05 36 41 8 8 7 0 0 77 15 61
2011 PM-06 31 45 4 9 11 0 0 76 20 74
2008 PM 33 30 13 11 13 0 0 63 24 286
2008 PM-01 33 8 25 8 25 0 0 42 33 12
2008 PM-02 28 34 11 16 10 0 0 62 26 61
2008 PM-03 33 38 13 10 8 0 0 70 18 40
2008 PM-04 34 27 8 11 19 0 0 61 31 62
2008 PM-05 29 36 14 12 10 0 0 64 21 42
2008 PM-06 41 24 14 8 14 0 0 65 21 66

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 79 11 4 3 1 0 1 91 4 334
2017 PM-02 82 11 7 0 0 0 0 93 0 71
2017 PM-03 73 22 0 4 0 0 0 96 4 23
2017 PM-04 78 11 4 2 3 0 1 90 6 90
2017 PM-05 81 10 4 4 1 0 1 91 5 83
2017 PM-06 77 9 4 5 2 0 3 89 7 57
2014 PM 79 13 2 2 1 1 3 96 2 323
2014 PM-02 74 18 5 0 0 2 2 95 0 61
2014 PM-03 88 9 0 3 0 0 0 97 3 34
2014 PM-04 80 12 2 1 0 0 4 97 1 92
2014 PM-05 76 7 2 4 3 3 4 90 8 69
2014 PM-06 82 18 0 0 0 0 0 100 0 60
2011 PM 81 9 4 0 4 0 2 92 4 368
2011 PM-02 80 9 2 0 4 0 4 93 5 89
2011 PM-03 90 5 0 0 0 0 5 100 0 42
2011 PM-04 81 7 4 0 4 0 3 91 4 95
2011 PM-05 80 11 7 0 2 0 0 92 2 61
2011 PM-06 80 9 5 1 4 0 0 89 5 74
2008 PM 75 9 3 3 4 0 6 89 8 286
2008 PM-01 58 8 0 0 17 0 17 80 20 12
2008 PM-02 84 3 0 2 7 2 3 91 9 61
2008 PM-03 83 5 3 5 3 0 3 90 8 40
2008 PM-04 66 16 3 3 2 0 10 91 5 62
2008 PM-05 83 10 2 2 0 0 2 95 2 42
2008 PM-06 67 9 6 6 6 0 6 81 13 66

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 54 27 7 5 5 1 2 84 9 333
2017 PM-02 54 27 6 1 7 1 4 85 9 71
2017 PM-03 47 26 9 9 4 4 0 77 14 23
2017 PM-04 62 23 7 3 1 1 4 88 5 89
2017 PM-05 51 30 4 7 4 2 2 85 11 83
2017 PM-06 54 25 9 5 7 0 0 79 12 57
2014 PM 55 21 7 4 8 2 4 80 13 323
2014 PM-02 48 18 7 8 8 5 7 74 18 61
2014 PM-03 62 12 6 8 6 0 6 78 15 34
2014 PM-04 51 22 9 2 11 1 4 77 14 92
2014 PM-05 61 25 4 4 4 1 0 87 9 69
2014 PM-06 57 23 5 2 10 0 3 83 12 60
2011 PM 42 28 9 7 8 2 4 75 16 368
2011 PM-02 36 28 10 10 10 3 2 68 21 89
2011 PM-03 67 14 10 7 0 2 0 83 7 42
2011 PM-04 38 29 12 4 7 2 7 74 13 95
2011 PM-05 44 38 7 3 5 0 3 85 8 61
2011 PM-06 38 26 7 9 11 4 5 70 22 74

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 54 24 9 8 4 1 0 79 12 334
2017 PM-02 52 24 6 11 7 0 0 76 18 71
2017 PM-03 52 31 13 4 0 0 0 83 4 23
2017 PM-04 59 24 9 7 1 0 0 83 8 90
2017 PM-05 56 22 7 10 2 3 1 80 13 83
2017 PM-06 51 21 14 7 7 0 0 72 14 57

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 55 25 8 7 4 1 0 81 11 333
2017 PM-02 53 25 7 7 7 0 0 79 14 70
2017 PM-03 56 27 13 4 0 0 0 83 4 23
2017 PM-04 61 27 7 3 1 0 1 89 5 90
2017 PM-05 57 23 7 7 4 2 0 82 11 83
2017 PM-06 47 25 11 10 7 0 0 72 18 57

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 51 25 10 9 5 0 0 76 15 334
2017 PM-02 48 27 7 7 11 0 0 75 18 71
2017 PM-03 52 35 4 9 0 0 0 87 9 23
2017 PM-04 54 27 10 7 2 0 0 81 9 90
2017 PM-05 51 28 8 9 4 0 0 78 13 83
2017 PM-06 51 12 14 18 5 0 0 63 23 57
2014 PM 50 25 10 6 8 0 0 76 14 323
2014 PM-02 46 24 10 3 15 2 0 72 18 61
2014 PM-03 59 26 9 6 0 0 0 85 6 34
2014 PM-04 47 27 9 8 10 0 0 74 17 92
2014 PM-05 49 25 10 9 7 0 0 74 16 69
2014 PM-06 60 20 12 2 7 0 0 80 8 60
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 34 15 14 14 3 3 53 30 92
2017 PM-04 6 31 12 32 19 0 0 37 51 16
2017 PM-05 15 35 20 10 15 0 5 53 26 20
2017 PM-06 21 37 11 12 10 6 4 64 23 52
2014 PM 34 30 16 6 6 3 4 69 13 96
2014 PM-04 25 8 33 8 25 0 0 33 33 12
2014 PM-05 29 26 23 4 7 11 0 62 12 27
2014 PM-06 39 36 9 7 2 0 7 81 10 56

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 22 37 18 10 7 5 0 63 17 333
2017 PM-02 20 39 18 10 9 4 0 62 19 71
2017 PM-03 8 48 17 4 9 13 0 65 15 23
2017 PM-04 26 36 17 13 2 5 1 66 16 90
2017 PM-05 18 36 22 10 6 8 0 59 17 83
2017 PM-06 35 33 18 7 7 0 0 68 14 57
2014 PM 25 35 17 10 8 6 0 63 19 323
2014 PM-02 15 36 20 8 12 10 0 56 22 61
2014 PM-03 27 42 23 6 3 0 0 68 9 34
2014 PM-04 27 26 21 11 9 7 0 57 21 92
2014 PM-05 22 35 12 17 6 8 0 62 25 69
2014 PM-06 33 42 13 3 7 2 0 76 10 60
2011 PM 27 31 16 10 11 6 0 62 22 367
2011 PM-02 22 26 18 12 13 8 0 52 28 89
2011 PM-03 26 26 17 17 2 12 0 59 22 42
2011 PM-04 26 36 14 8 8 7 0 67 18 95
2011 PM-05 31 34 18 7 10 0 0 66 16 61
2011 PM-06 28 32 14 7 15 4 0 63 23 74

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 33 21 15 9 1 0 55 24 333
2017 PM-02 17 41 22 11 9 0 0 58 20 71
2017 PM-03 8 35 35 9 9 4 0 46 18 23
2017 PM-04 26 30 22 14 7 1 0 56 21 90
2017 PM-05 18 34 17 21 7 2 0 54 29 82
2017 PM-06 29 30 18 12 10 0 0 59 23 57
2014 PM 22 36 16 12 11 3 0 60 24 323
2014 PM-02 10 34 31 8 15 2 0 45 24 61
2014 PM-03 21 39 17 18 6 0 0 59 24 34
2014 PM-04 32 26 13 13 11 5 0 61 25 92
2014 PM-05 13 44 10 17 10 5 0 60 29 69
2014 PM-06 30 43 13 7 7 0 0 73 13 60
2011 PM 22 35 16 11 14 2 0 58 25 367
2011 PM-02 21 28 19 10 17 4 0 52 28 89
2011 PM-03 21 38 17 14 10 0 0 60 24 42
2011 PM-04 20 37 17 14 11 2 0 58 25 95
2011 PM-05 26 43 10 7 13 2 0 70 20 61
2011 PM-06 22 32 19 8 19 0 0 54 27 74
2008 PM 21 35 15 12 15 2 0 57 27 285
2008 PM-01 25 42 8 0 25 0 0 67 25 12
2008 PM-02 13 31 21 11 20 3 0 46 32 61
2008 PM-03 20 38 18 18 5 3 0 59 23 40
2008 PM-04 24 34 6 13 18 5 0 61 32 62
2008 PM-05 19 45 12 10 14 0 0 64 24 42
2008 PM-06 26 29 20 11 12 2 0 56 23 65

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 29 22 21 10 3 0 46 32 334
2017 PM-02 13 32 27 18 7 3 0 47 26 71
2017 PM-03 8 40 22 17 9 4 0 50 27 23
2017 PM-04 17 28 23 19 10 3 0 46 30 90
2017 PM-05 13 29 21 20 13 4 0 44 34 83
2017 PM-06 22 28 14 28 7 0 0 51 35 57
2014 PM 12 32 20 17 12 7 0 47 31 323
2014 PM-02 10 20 26 13 18 13 0 34 36 61
2014 PM-03 12 32 21 15 9 12 0 50 27 34
2014 PM-04 16 26 17 20 13 8 0 46 35 92
2014 PM-05 7 33 25 19 9 7 0 44 30 69
2014 PM-06 10 53 13 15 8 0 0 63 23 60
2011 PM 11 36 17 15 14 7 0 51 31 368
2011 PM-02 9 27 18 22 13 10 0 40 40 89
2011 PM-03 17 33 14 17 14 5 0 53 33 42
2011 PM-04 9 42 16 13 13 7 0 56 27 95
2011 PM-05 15 48 16 5 15 2 0 63 20 61
2011 PM-06 11 32 19 18 15 4 1 46 34 74
2008 PM 8 35 16 19 16 5 0 46 37 286
2008 PM-01 8 50 8 0 25 8 0 64 27 12
2008 PM-02 8 21 18 21 18 11 2 34 45 61
2008 PM-03 5 43 13 20 15 5 0 50 37 40
2008 PM-04 13 32 16 21 15 3 0 47 37 62
2008 PM-05 5 45 17 17 17 0 0 50 33 42
2008 PM-06 9 36 18 21 14 2 0 46 35 66

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 26 21 16 16 4 0 44 34 334
2017 PM-02 20 25 22 14 17 1 0 46 31 71
2017 PM-03 8 31 35 9 13 4 0 41 23 23
2017 PM-04 15 30 22 13 18 2 0 46 32 90
2017 PM-05 13 29 15 20 12 11 0 47 35 83
2017 PM-06 26 16 19 24 11 4 0 44 36 57
2014 PM 14 27 21 13 16 9 0 45 32 321
2014 PM-02 8 16 28 16 21 10 0 27 42 61
2014 PM-03 18 24 21 12 12 12 0 48 28 33
2014 PM-04 20 19 19 15 18 10 0 43 37 91
2014 PM-05 7 35 16 14 15 13 0 49 33 69
2014 PM-06 17 43 23 5 12 0 0 60 17 60
2011 PM 16 31 15 12 15 11 0 52 30 368
2011 PM-02 12 21 17 16 17 17 0 41 39 89
2011 PM-03 19 31 24 5 10 12 0 57 16 42
2011 PM-04 16 36 9 17 14 8 0 56 33 95
2011 PM-05 20 39 7 7 18 10 0 65 27 61
2011 PM-06 16 27 24 9 18 5 0 46 29 74
2008 PM 13 28 16 16 17 10 0 45 37 286
2008 PM-01 17 17 8 17 25 17 0 40 50 12
2008 PM-02 5 18 25 18 23 11 0 26 46 61
2008 PM-03 10 35 20 23 10 3 0 46 33 40
2008 PM-04 13 27 15 16 16 13 0 46 37 62
2008 PM-05 10 36 10 14 21 10 0 50 39 42
2008 PM-06 21 30 12 14 14 9 0 57 30 66

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 36 19 15 16 2 0 49 32 334
2017 PM-02 11 37 27 10 14 1 0 49 24 71
2017 PM-03 4 31 39 9 13 4 0 37 23 23
2017 PM-04 14 39 18 14 14 1 0 54 28 90
2017 PM-05 8 37 10 23 16 6 0 49 41 83
2017 PM-06 13 39 18 16 14 0 0 53 30 57
2014 PM 12 37 17 15 15 4 0 51 31 322
2014 PM-02 12 25 18 17 25 3 0 38 43 60
2014 PM-03 9 36 27 14 9 6 0 47 24 34
2014 PM-04 15 36 13 17 14 4 0 53 33 92
2014 PM-05 7 36 21 17 13 5 0 46 32 69
2014 PM-06 13 55 17 8 7 0 0 68 15 60
2011 PM 14 32 15 20 15 2 0 48 36 368
2011 PM-02 10 25 13 22 22 7 0 37 48 89
2011 PM-03 17 36 14 26 7 0 0 52 33 42
2011 PM-04 18 31 17 21 13 1 0 49 34 95
2011 PM-05 11 46 16 11 13 2 0 58 25 61
2011 PM-06 15 32 16 19 18 0 0 47 36 74
2008 PM 9 36 15 24 15 1 0 45 39 286
2008 PM-01 17 33 17 8 25 0 0 50 33 12
2008 PM-02 3 34 16 23 18 5 0 40 43 61
2008 PM-03 10 33 18 25 15 0 0 43 40 40
2008 PM-04 8 40 13 23 15 2 0 49 38 62
2008 PM-05 7 26 14 38 14 0 0 33 52 42
2008 PM-06 14 39 15 21 11 0 0 53 32 66
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 41 18 12 6 1 0 64 18 333
2017 PM-02 20 36 24 10 4 6 0 60 15 71
2017 PM-03 22 44 17 13 0 4 0 69 14 23
2017 PM-04 26 39 19 10 6 0 0 65 16 89
2017 PM-05 17 45 22 8 8 0 0 61 17 83
2017 PM-06 24 46 7 18 5 0 0 70 23 57
2014 PM 23 47 13 11 5 2 0 71 16 323
2014 PM-02 15 51 15 13 5 2 0 67 19 61
2014 PM-03 21 59 9 6 0 6 0 84 6 34
2014 PM-04 25 42 20 8 5 0 0 67 13 92
2014 PM-05 17 45 12 17 6 3 0 64 24 69
2014 PM-06 32 47 5 10 5 2 0 80 15 60
2011 PM 23 46 15 11 4 1 0 70 14 368
2011 PM-02 19 39 18 16 4 3 0 60 21 89
2011 PM-03 24 55 14 7 0 0 0 79 7 42
2011 PM-04 26 49 16 4 4 0 0 76 8 95
2011 PM-05 28 38 16 13 2 3 0 68 15 61
2011 PM-06 20 51 9 14 5 0 0 72 19 74

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 47 10 6 2 1 0 83 8 334
2017 PM-02 27 49 15 4 1 3 0 78 6 71
2017 PM-03 39