2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	52	5	10	5	0	0	80	15	334
2017	PM-02	30	55	3	11	1	0	0	85	13	71
2017	PM-03	35	57	4	4	0	0	0	92	4	23
2017	PM-04	28	56	8	3	6	0	0	83	9	90
2017	PM-05	23	59	6	10	2	0	0	82	12	83
2017	PM-06	28	40	5	19	7	0	0	68	26	57
2014	PM	35	44	3	14	4	0	0	79	18	323
2014	PM-02	38	46	7	8	2	0	0	84	10	61
2014	PM-03	24	47	3	21	6	0	0	70	27	34
2014	PM-04	35	40	3	17	4	0	0	75	22	92
2014	PM-05	33	45	0	17	4	0	0	78	22	69
2014	PM-06	40	43	3	8	5	0	0	83	13	60
2011	PM	45	40	3	8	3	0	0	85	11	368
2011	PM-02	42	43	4	8	3	0	0	84	11	89
2011	PM-03	69	24	2	5	0	0	0	93	5	42
2011	PM-04	35	46	3	13	3	0	0	81	16	95
2011	PM-05	46	39	3	7	2	2	2	88	8	61
2011	PM-06	50	38	1	4	7	0	0	88	11	74
2008	PM	44	41	4	8	3	0	0	85	11	286
2008	PM-01	33	50	0	8	8	0	0	83	17	12
2008	PM-02	38	48	2	10	3	0	0	85	13	61
2008	PM-03	48	33	5	15	0	0	0	80	15	40
2008	PM-04	45	42	5	3	5	0	0	87	8	62
2008	PM-05	40	45	5	7	2	0	0	86	10	42
2008	PM-06	52	32	5	6	5	0	2	85	11	66

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	64	28	4	3	1	0	0	92	4	333
2017	PM-02	57	34	4	4	0	0	0	91	4	70
2017	PM-03	69	22	4	5	0	0	0	91	5	23
2017	PM-04	61	28	7	2	2	0	0	89	5	90
2017	PM-05	71	27	0	0	0	1	1	100	0	83
2017	PM-06	66	19	5	5	4	0	0	86	9	57
2014	PM	69	23	4	2	1	1	0	93	3	323
2014	PM-02	61	30	3	3	2	2	0	92	5	61
2014	PM-03	71	23	6	0	0	0	0	94	0	34
2014	PM-04	70	24	3	3	0	0	0	93	3	92
2014	PM-05	68	20	9	2	0	1	0	89	2	69
2014	PM-06	78	18	2	0	2	0	0	97	2	60
2011	PM	74	18	4	4	1	0	0	92	4	368
2011	PM-02	74	20	3	2	0	0	0	94	2	89
2011	PM-03	88	5	5	2	0	0	0	93	2	42
2011	PM-04	76	15	1	6	1	0	1	91	7	95
2011	PM-05	67	23	8	2	0	0	0	90	2	61
2011	PM-06	69	20	4	5	1	0	0	89	7	74
2008	PM	71	17	2	5	1	1	1	91	6	286
2008	PM-01	58	8	8	0	17	0	8	73	18	12
2008	PM-02	84	10	2	3	0	2	0	95	3	61
2008	PM-03	85	10	0	5	0	0	0	95	5	40
2008	PM-04	66	24	3	3	0	2	2	93	3	62
2008	PM-05	57	29	5	7	0	2	0	88	7	42
2008	PM-06	68	17	2	9	2	2	2	88	11	66

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	56	22	4	11	4	1	79	16	334
2017	PM-02	61	26	3	9	1	0	87	10	71
2017	PM-03	52	27	4	13	4	0	78	17	23
2017	PM-04	55	18	7	14	7	0	72	21	90
2017	PM-05	58	23	2	13	2	1	82	16	83
2017	PM-06	56	21	5	7	9	2	79	16	57
2014	PM	60	22	6	10	2	0	82	12	323
2014	PM-02	57	21	11	8	2	0	79	10	61
2014	PM-03	59	32	3	6	0	0	91	6	34
2014	PM-04	60	17	5	14	3	0	77	17	92
2014	PM-05	60	21	6	12	1	0	81	13	69
2014	PM-06	65	23	5	7	0	0	88	7	60
2011	PM	60	22	5	9	3	1	83	12	368
2011	PM-02	60	22	6	9	3	0	82	12	89
2011	PM-03	79	14	2	5	0	0	93	5	42
2011	PM-04	61	22	5	7	3	1	84	11	95
2011	PM-05	54	30	2	11	3	0	84	15	61
2011	PM-06	55	20	7	12	4	1	77	16	74
2008	PM	60	22	6	7	4	1	83	11	286
2008	PM-01	50	17	17	0	8	8	73	9	12
2008	PM-02	70	13	7	7	3	0	84	10	61
2008	PM-03	68	23	3	5	3	0	90	8	40
2008	PM-04	65	19	6	5	3	2	85	8	62
2008	PM-05	43	38	7	5	7	0	81	12	42
2008	PM-06	55	23	5	14	5	0	77	18	66

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	38	7	13	5	0	75	18	334
2017	PM-02	40	37	8	8	6	1	77	14	71
2017	PM-03	43	44	9	4	0	0	87	4	23
2017	PM-04	38	39	9	12	2	0	77	15	90
2017	PM-05	34	47	6	8	5	0	81	13	83
2017	PM-06	37	27	2	28	7	0	63	35	57
2014	PM	41	34	6	13	7	0	74	20	323
2014	PM-02	29	39	10	15	7	0	69	21	61
2014	PM-03	32	38	9	11	9	0	71	20	34
2014	PM-04	46	26	5	14	9	0	72	23	92
2014	PM-05	45	32	6	10	7	0	77	17	69
2014	PM-06	42	37	3	13	5	0	78	18	60
2011	PM	46	35	8	8	3	0	81	11	368
2011	PM-02	43	33	9	10	4	1	76	15	89
2011	PM-03	62	29	2	7	0	0	90	7	42
2011	PM-04	36	38	13	12	2	0	74	14	95
2011	PM-05	48	36	10	3	3	0	84	7	61
2011	PM-06	51	35	1	7	5	0	86	12	74

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	35	12	19	12	0	0	56	31	334
2017	PM-02	24	31	16	15	14	0	0	55	29	71
2017	PM-03	26	39	13	9	14	0	0	65	22	23
2017	PM-04	20	42	11	20	7	0	0	62	27	90
2017	PM-05	18	36	12	27	7	0	0	54	34	83
2017	PM-06	26	26	12	16	18	0	2	54	34	57
2014	PM	28	40	11	15	6	0	0	68	21	323
2014	PM-02	21	34	13	18	13	0	0	56	31	61
2014	PM-03	30	47	8	9	6	0	0	77	15	34
2014	PM-04	28	38	12	15	7	0	0	66	22	92
2014	PM-05	20	45	12	19	4	0	0	65	23	69
2014	PM-06	42	38	8	10	0	0	2	81	10	60
2011	PM	32	41	9	11	5	0	1	74	16	368
2011	PM-02	27	36	8	20	9	0	0	63	29	89
2011	PM-03	43	48	7	2	0	0	0	90	2	42
2011	PM-04	28	43	11	11	6	0	1	72	17	95
2011	PM-05	28	49	13	10	0	0	0	77	10	61
2011	PM-06	45	31	7	9	5	1	1	78	15	74
2008	PM	32	38	9	15	6	0	0	70	20	286
2008	PM-01	25	33	0	33	8	0	0	58	42	12
2008	PM-02	28	34	11	20	7	0	0	62	26	61
2008	PM-03	30	48	3	18	3	0	0	78	20	40
2008	PM-04	27	44	13	10	6	0	0	71	16	62
2008	PM-05	29	43	10	14	5	0	0	71	19	42
2008	PM-06	42	32	9	11	6	0	0	74	17	66

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	45	12	7	3	0	0	78	10	334
2017	PM-02	31	36	20	9	3	0	1	69	11	71
2017	PM-03	35	61	4	0	0	0	0	96	0	23
2017	PM-04	37	41	12	10	0	0	0	78	10	90
2017	PM-05	23	55	12	6	4	0	0	78	10	83
2017	PM-06	42	44	5	3	5	0	0	86	8	57
2014	PM	38	42	8	6	6	0	0	80	12	323
2014	PM-02	31	46	5	8	10	0	0	77	18	61
2014	PM-03	45	38	12	5	0	0	0	83	5	34
2014	PM-04	30	48	12	4	5	0	0	78	10	92
2014	PM-05	36	42	6	7	9	0	0	78	16	69
2014	PM-06	53	33	8	2	3	0	0	87	5	60
2011	PM	45	36	9	7	2	0	0	82	9	368
2011	PM-02	42	28	12	12	4	1	0	70	17	89
2011	PM-03	57	33	10	0	0	0	0	90	0	42
2011	PM-04	43	43	6	7	0	0	0	86	7	95
2011	PM-05	44	34	10	7	3	0	2	80	10	61
2011	PM-06	45	39	8	5	3	0	0	84	8	74
2008	PM	42	38	13	4	3	0	0	79	7	286
2008	PM-01	33	33	25	0	8	0	0	67	8	12
2008	PM-02	39	25	23	10	3	0	0	64	13	61
2008	PM-03	33	50	18	0	0	0	0	83	0	40
2008	PM-04	32	47	13	2	6	0	0	79	8	62
2008	PM-05	48	33	7	7	5	0	0	81	12	42
2008	PM-06	55	38	5	2	2	0	0	92	3	66

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	41	9	9	2	0	81	10	331
2017	PM-02	40	33	9	14	4	0	73	19	70
2017	PM-03	39	57	0	0	4	0	96	4	23
2017	PM-04	41	40	9	10	0	0	81	10	90
2017	PM-05	29	50	12	7	1	0	79	9	81
2017	PM-06	57	33	5	5	0	0	90	5	57
2014	PM	42	41	7	7	4	0	82	10	323
2014	PM-02	34	44	5	10	7	0	79	16	61
2014	PM-03	39	50	6	2	3	0	89	5	34
2014	PM-04	36	38	13	10	3	0	74	13	92
2014	PM-05	41	43	6	7	3	0	84	10	69
2014	PM-06	60	32	5	0	3	0	92	3	60
2011	PM	47	40	6	5	1	0	87	7	368
2011	PM-02	42	36	7	13	1	1	78	15	89
2011	PM-03	52	45	0	2	0	0	98	2	42
2011	PM-04	45	41	9	3	1	0	86	4	95
2011	PM-05	46	39	10	3	2	0	85	5	61
2011	PM-06	55	41	1	3	0	0	96	3	74
2008	PM	44	42	8	4	2	0	86	6	286
2008	PM-01	25	58	0	8	8	0	83	17	12
2008	PM-02	43	39	10	7	2	0	82	8	61
2008	PM-03	38	50	13	0	0	0	88	0	40
2008	PM-04	29	52	13	3	3	0	81	6	62
2008	PM-05	52	36	5	5	2	0	88	7	42
2008	PM-06	61	32	5	3	0	0	92	3	66

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	42	8	6	2	0	0	84	8	333
2017	PM-02	44	36	8	8	3	0	0	80	11	71
2017	PM-03	36	55	9	0	0	0	0	91	0	22
2017	PM-04	40	45	8	7	0	0	0	85	7	90
2017	PM-05	42	46	6	5	1	0	0	88	6	83
2017	PM-06	51	37	5	5	2	0	0	88	7	57
2014	PM	43	41	10	4	2	0	0	85	6	323
2014	PM-02	28	46	23	3	0	0	0	74	3	61
2014	PM-03	35	49	9	6	0	0	0	85	6	34
2014	PM-04	50	36	9	2	2	1	0	87	4	92
2014	PM-05	45	39	6	7	3	0	0	84	10	69
2014	PM-06	50	43	2	2	1	0	2	95	3	60

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	34	6	8	6	0	0	80	14	333
2017	PM-02	49	32	4	4	10	0	0	82	14	71
2017	PM-03	65	22	4	5	4	0	0	86	9	23
2017	PM-04	48	32	7	7	7	0	0	80	13	89
2017	PM-05	42	40	6	11	1	0	0	82	12	83
2017	PM-06	39	37	5	14	5	0	0	76	19	57
2014	PM	41	34	10	8	6	0	0	76	14	322
2014	PM-02	36	34	10	10	10	0	0	71	20	61
2014	PM-03	41	41	11	6	0	0	0	83	6	34
2014	PM-04	43	28	10	10	8	1	0	73	18	92
2014	PM-05	41	38	10	6	4	0	0	79	10	68
2014	PM-06	45	35	5	8	7	0	0	80	15	60
2011	PM	43	33	8	8	6	1	0	78	14	368
2011	PM-02	35	35	9	11	9	1	0	70	20	89
2011	PM-03	62	26	7	2	0	0	2	90	2	42
2011	PM-04	40	35	8	8	6	2	0	76	15	95
2011	PM-05	43	38	10	5	3	2	0	82	8	61
2011	PM-06	47	31	7	7	8	0	0	78	15	74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	27	11	14	10	1	4	62	26	333
2017	PM-02	33	20	13	10	13	3	10	60	26	71
2017	PM-03	39	22	17	9	9	0	4	63	19	23
2017	PM-04	32	39	9	9	8	0	3	74	17	90
2017	PM-05	26	28	12	20	8	2	2	57	30	83
2017	PM-06	34	16	11	23	12	0	4	52	37	56
2014	PM	33	27	10	12	10	2	5	66	23	323
2014	PM-02	22	24	15	8	21	0	10	51	33	61
2014	PM-03	35	23	18	9	0	6	9	68	11	34
2014	PM-04	38	26	11	10	7	2	7	70	18	92
2014	PM-05	30	38	6	15	7	3	1	71	23	69
2014	PM-06	42	23	7	15	13	0	0	65	28	60
2011	PM	33	28	10	9	12	1	7	66	23	368
2011	PM-02	30	27	7	6	18	3	9	65	27	89
2011	PM-03	36	24	2	10	10	2	17	74	24	42
2011	PM-04	35	29	14	11	6	0	5	68	18	95
2011	PM-05	41	31	8	10	7	0	3	75	17	61
2011	PM-06	26	26	15	12	18	0	4	54	31	74
2008	PM	34	27	10	11	13	1	4	64	25	283
2008	PM-01	17	8	25	33	8	8	0	27	45	12
2008	PM-02	30	25	12	12	13	0	8	60	27	60
2008	PM-03	26	41	13	5	8	5	3	72	14	39
2008	PM-04	43	28	7	11	10	2	0	72	22	61
2008	PM-05	38	33	10	10	10	0	0	71	19	42
2008	PM-06	36	18	6	12	21	0	6	58	35	66

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	45	12	7	7	0	74	14	333
2017	PM-02	24	47	14	6	9	0	71	14	70
2017	PM-03	39	53	8	0	0	0	92	0	23
2017	PM-04	31	45	14	4	4	1	77	9	90
2017	PM-05	23	48	9	12	8	0	71	20	83
2017	PM-06	35	37	12	7	9	0	72	16	57
2014	PM	32	45	9	6	8	0	77	15	322
2014	PM-02	25	52	8	5	10	0	77	15	60
2014	PM-03	24	53	18	2	3	0	77	5	34
2014	PM-04	26	47	11	7	10	0	73	16	92
2014	PM-05	31	42	4	13	10	0	72	23	69
2014	PM-06	55	33	6	0	5	0	88	5	60
2011	PM	39	39	8	9	5	0	78	15	367
2011	PM-02	34	38	11	12	4	0	72	17	89
2011	PM-03	41	44	5	5	5	0	85	10	41
2011	PM-04	38	39	8	9	5	0	77	15	95
2011	PM-05	41	41	7	8	3	0	82	11	61
2011	PM-06	43	35	4	9	8	0	78	18	74
2008	PM	39	40	8	9	4	0	79	13	285
2008	PM-01	42	42	0	8	8	0	83	17	12
2008	PM-02	45	32	12	7	5	0	77	12	60
2008	PM-03	28	58	8	8	0	0	85	8	40
2008	PM-04	29	44	11	6	10	0	73	16	62
2008	PM-05	43	31	5	19	2	0	74	21	42
2008	PM-06	48	38	5	9	0	0	86	9	66

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	37	15	13	8	0	0	64	21	333
2017	PM-02	26	37	16	14	7	0	0	63	22	70
2017	PM-03	22	48	17	9	4	0	0	70	13	23
2017	PM-04	30	41	9	14	5	1	0	72	19	90
2017	PM-05	23	38	20	10	9	0	0	61	19	83
2017	PM-06	32	25	16	16	12	0	0	56	28	57
2014	PM	28	38	12	11	10	1	0	66	21	323
2014	PM-02	24	26	13	18	18	0	0	51	36	61
2014	PM-03	36	35	17	6	6	0	0	71	12	34
2014	PM-04	28	40	10	10	12	0	0	68	22	92
2014	PM-05	26	41	13	9	9	2	0	69	18	69
2014	PM-06	32	43	12	7	7	0	0	75	13	60
2011	PM	29	36	15	10	11	0	0	65	21	368
2011	PM-02	26	30	11	10	22	0	0	56	33	89
2011	PM-03	38	36	12	10	2	0	2	76	12	42
2011	PM-04	28	35	18	9	9	0	0	63	19	95
2011	PM-05	36	43	11	7	3	0	0	79	10	61
2011	PM-06	22	38	20	9	11	0	0	59	20	74

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	40	14	12	10	64	22	332
2017	PM-02	30	33	20	9	9	63	17	70
2017	PM-03	27	50	14	4	5	78	9	22
2017	PM-04	22	47	11	15	6	69	20	90
2017	PM-05	20	41	16	11	12	61	23	83
2017	PM-06	25	34	14	17	11	58	28	57

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	40	16	8	3	0	73	11	333
2017	PM-02	34	41	17	6	1	0	76	7	70
2017	PM-03	30	44	21	4	0	0	74	4	23
2017	PM-04	33	41	18	7	1	0	75	8	90
2017	PM-05	30	39	13	13	5	0	69	18	83
2017	PM-06	39	35	12	7	7	0	74	14	57
2014	PM	39	41	8	6	6	0	80	12	323
2014	PM-02	24	54	8	7	7	0	79	13	61
2014	PM-03	39	50	5	3	3	0	89	6	34
2014	PM-04	36	40	13	5	4	1	77	10	92
2014	PM-05	35	37	6	10	12	0	72	22	69
2014	PM-06	63	30	2	2	3	0	93	5	60
2011	PM	42	42	8	6	2	0	84	8	368
2011	PM-02	39	39	13	4	3	0	79	8	89
2011	PM-03	43	48	7	2	0	0	90	2	42
2011	PM-04	43	42	4	7	3	0	85	11	95
2011	PM-05	43	43	7	8	0	0	85	8	61
2011	PM-06	46	38	7	4	4	1	85	8	74
2008	PM	43	39	8	5	5	0	82	10	285
2008	PM-01	42	42	8	0	8	0	83	8	12
2008	PM-02	43	35	13	3	3	2	80	7	60
2008	PM-03	30	53	8	10	0	0	83	10	40
2008	PM-04	34	39	11	6	10	0	73	16	62
2008	PM-05	52	33	2	5	7	0	86	12	42
2008	PM-06	52	36	6	5	2	0	88	6	66

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	36	12	12	10	0	66	22	332
2017	PM-02	25	38	19	9	10	0	63	19	70
2017	PM-03	26	44	13	9	4	4	73	14	23
2017	PM-04	33	39	9	12	7	0	72	19	89
2017	PM-05	24	40	10	17	9	0	64	27	83
2017	PM-06	39	26	12	10	12	0	65	23	57

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	38	10	3	2	85	5	334
2017	PM-02	48	44	6	1	1	92	3	71
2017	PM-03	56	31	13	0	0	87	0	23
2017	PM-04	44	39	11	3	2	83	6	90
2017	PM-05	43	39	13	4	1	82	5	83
2017	PM-06	51	35	7	5	2	86	7	57
2014	PM	59	32	5	2	2	91	4	323
2014	PM-02	56	39	0	3	2	95	5	61
2014	PM-03	59	35	3	2	0	95	2	34
2014	PM-04	54	33	10	1	2	87	3	92
2014	PM-05	54	32	7	3	4	86	7	69
2014	PM-06	72	25	2	0	1	97	1	60
2011	PM	63	30	3	2	1	93	4	368
2011	PM-02	65	27	4	3	0	92	3	89
2011	PM-03	62	33	2	0	2	95	2	42
2011	PM-04	59	37	0	2	2	96	4	95
2011	PM-05	62	34	2	2	0	97	2	61
2011	PM-06	68	22	5	3	3	89	5	74

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	44	11	8	7	0	0	74	15	334
2017	PM-02	24	39	14	13	10	0	0	63	23	71
2017	PM-03	26	52	9	4	9	0	0	78	13	23
2017	PM-04	34	45	9	9	3	0	0	79	12	90
2017	PM-05	28	45	13	8	6	0	0	72	14	83
2017	PM-06	44	40	9	4	4	0	0	84	7	57
2014	PM	29	44	9	10	8	0	0	73	18	323
2014	PM-02	16	43	15	15	11	0	0	59	26	61
2014	PM-03	27	56	3	11	3	0	0	83	14	34
2014	PM-04	25	40	10	16	8	1	0	66	24	92
2014	PM-05	31	45	10	4	9	0	0	77	13	69
2014	PM-06	48	38	5	3	5	0	0	87	8	60
2011	PM	36	37	9	10	7	1	0	74	17	367
2011	PM-02	29	34	11	11	13	1	0	64	25	89
2011	PM-03	34	39	10	10	5	0	2	75	15	41
2011	PM-04	35	42	6	9	6	1	0	78	16	95
2011	PM-05	38	41	10	8	3	0	0	79	11	61
2011	PM-06	45	31	9	9	5	0	0	76	15	74

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	36	14	8	6	0	72	14	334
2017	PM-02	30	34	15	14	7	0	63	21	71
2017	PM-03	26	48	17	0	9	0	74	9	23
2017	PM-04	41	32	15	8	4	0	73	12	90
2017	PM-05	33	39	14	7	6	1	72	13	83
2017	PM-06	49	31	10	5	4	0	81	9	57
2014	PM	36	35	12	9	6	0	72	16	323
2014	PM-02	26	34	18	15	7	0	61	21	61
2014	PM-03	36	53	6	2	3	0	89	5	34
2014	PM-04	30	35	14	12	8	1	66	20	92
2014	PM-05	47	29	9	6	9	0	77	14	69
2014	PM-06	47	33	12	3	5	0	80	8	60

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	39	14	12	6	0	0	68	18	334
2017	PM-02	30	38	11	15	6	0	0	68	21	71
2017	PM-03	26	44	21	4	4	0	0	70	9	23
2017	PM-04	29	40	16	11	4	0	0	69	16	90
2017	PM-05	30	35	18	12	4	1	0	66	16	83
2017	PM-06	35	42	5	11	7	0	0	77	18	57
2014	PM	33	37	14	10	6	0	0	70	16	322
2014	PM-02	23	46	13	8	10	0	0	69	18	61
2014	PM-03	24	47	17	9	3	0	0	71	12	34
2014	PM-04	33	33	18	13	3	0	0	66	16	91
2014	PM-05	39	31	13	9	7	1	0	71	16	69
2014	PM-06	45	35	7	10	3	0	0	80	13	60
2011	PM	37	38	10	9	4	1	1	76	14	367
2011	PM-02	40	33	10	10	6	0	1	74	16	88
2011	PM-03	40	36	17	5	2	0	0	76	7	42
2011	PM-04	37	40	8	7	4	1	2	79	12	95
2011	PM-05	43	36	7	13	2	0	0	79	15	61
2011	PM-06	31	42	12	8	5	1	0	74	14	74

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	39	11	8	4	1	76	13	334
2017	PM-02	33	43	10	10	4	0	76	14	71
2017	PM-03	48	39	9	4	0	0	87	4	23
2017	PM-04	41	42	8	6	3	0	83	9	90
2017	PM-05	29	41	15	11	4	1	71	14	83
2017	PM-06	42	28	14	9	7	0	71	16	57
2014	PM	38	43	9	6	5	0	81	11	323
2014	PM-02	36	43	10	7	5	0	79	11	61
2014	PM-03	39	53	8	0	0	0	92	0	34
2014	PM-04	34	46	10	3	8	0	79	11	92
2014	PM-05	39	34	10	9	9	0	72	17	69
2014	PM-06	43	47	5	3	2	0	90	5	60
2011	PM	44	38	6	8	3	0	83	11	368
2011	PM-02	42	33	11	11	3	0	74	15	89
2011	PM-03	48	45	5	2	0	0	93	2	42
2011	PM-04	43	40	4	9	3	0	83	13	95
2011	PM-05	48	44	2	5	2	0	92	7	61
2011	PM-06	46	32	8	9	4	0	78	14	74
2008	PM	45	40	7	5	3	0	85	8	285
2008	PM-01	50	25	8	8	8	0	75	17	12
2008	PM-02	48	33	8	5	3	2	83	8	60
2008	PM-03	38	55	5	3	0	0	93	3	40
2008	PM-04	35	45	8	5	6	0	81	11	62
2008	PM-05	48	36	7	10	0	0	83	10	42
2008	PM-06	50	36	6	5	3	0	86	8	66

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	34	20	10	5	1	1	65	15	334
2017	PM-02	34	35	13	11	4	0	3	71	16	71
2017	PM-03	30	26	39	0	5	0	0	56	5	23
2017	PM-04	24	34	24	8	4	2	2	62	13	90
2017	PM-05	41	30	19	8	1	0	0	71	10	83
2017	PM-06	14	44	15	18	9	0	0	58	27	57
2014	PM	31	34	18	11	6	0	1	65	17	323
2014	PM-02	31	31	18	7	11	0	2	63	18	61
2014	PM-03	45	29	21	3	3	0	0	73	6	34
2014	PM-04	42	27	18	8	3	0	1	70	11	92
2014	PM-05	25	40	19	14	1	1	0	65	16	69
2014	PM-06	13	38	17	20	12	0	0	52	32	60
2011	PM	34	34	15	9	7	0	1	69	16	365
2011	PM-02	37	31	15	8	6	0	3	71	14	89
2011	PM-03	46	34	12	2	5	0	0	80	7	41
2011	PM-04	44	35	10	7	4	0	0	79	12	94
2011	PM-05	30	43	16	5	5	0	2	73	10	61
2011	PM-06	12	30	22	19	16	0	0	42	36	73
2008	PM	25	34	20	13	8	0	0	59	21	286
2008	PM-01	17	50	8	8	17	0	0	67	25	12
2008	PM-02	33	34	18	8	7	0	0	67	15	61
2008	PM-03	28	43	15	5	10	0	0	70	15	40
2008	PM-04	34	37	15	8	6	0	0	71	15	62
2008	PM-05	12	36	24	26	2	0	0	48	29	42
2008	PM-06	18	21	30	18	12	0	0	39	30	66

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	27	38	13	5	2	1	19	43	333
2017	PM-02	14	23	32	16	9	4	3	26	40	70
2017	PM-03	4	22	43	26	4	0	0	30	26	23
2017	PM-04	11	32	38	11	5	1	1	17	44	90
2017	PM-05	13	23	43	15	5	1	0	20	37	83
2017	PM-06	19	33	37	7	3	0	0	11	53	57
2014	PM	11	28	36	16	6	1	2	22	40	322
2014	PM-02	8	30	34	20	3	2	3	24	40	61
2014	PM-03	9	18	38	12	9	6	9	25	31	34
2014	PM-04	14	30	36	12	8	0	0	20	45	92
2014	PM-05	9	32	34	15	6	3	1	21	43	68
2014	PM-06	13	22	42	20	3	0	0	23	35	60
2011	PM	14	27	34	16	5	1	2	23	42	366
2011	PM-02	11	20	35	19	9	1	3	30	33	88
2011	PM-03	14	26	24	24	7	2	2	33	43	42
2011	PM-04	17	27	36	13	5	0	2	18	45	94
2011	PM-05	10	30	31	21	5	0	3	27	41	61
2011	PM-06	16	34	35	11	1	1	1	13	51	74
2008	PM	12	29	34	18	6	1	1	24	42	285
2008	PM-01	17	17	42	17	8	0	0	25	33	12
2008	PM-02	7	31	26	25	8	0	3	34	39	61
2008	PM-03	13	26	28	28	3	3	0	32	39	39
2008	PM-04	15	24	34	15	10	2	2	25	40	62
2008	PM-05	17	40	29	12	2	0	0	14	57	42
2008	PM-06	11	29	44	14	3	0	0	17	39	66

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	23	30	18	10	3	3	30	38	331
2017	PM-02	15	13	28	22	10	6	7	37	32	69
2017	PM-03	5	17	39	26	13	0	0	39	22	23
2017	PM-04	11	25	26	18	14	6	1	34	39	89
2017	PM-05	11	22	36	18	8	2	2	28	34	83
2017	PM-06	16	32	30	16	5	0	2	21	48	57
2014	PM	10	20	25	25	13	3	3	40	33	320
2014	PM-02	15	20	25	23	5	8	3	32	40	60
2014	PM-03	9	18	26	21	12	6	9	38	31	34
2014	PM-04	11	25	17	24	20	1	2	45	37	92
2014	PM-05	6	20	31	32	9	3	0	42	26	68
2014	PM-06	7	19	31	25	14	0	5	41	27	59
2011	PM	14	19	28	21	12	2	4	35	35	365
2011	PM-02	18	21	18	22	13	2	4	39	42	89
2011	PM-03	19	21	21	14	19	0	5	35	43	42
2011	PM-04	10	19	33	16	14	3	5	33	31	94
2011	PM-05	7	18	30	34	8	0	3	44	25	61
2011	PM-06	18	17	35	19	8	3	0	29	36	72
2008	PM	11	21	30	23	11	2	2	36	33	284
2008	PM-01	0	42	25	25	8	0	0	33	42	12
2008	PM-02	12	15	27	25	12	5	5	41	30	60
2008	PM-03	8	15	36	21	15	5	0	38	24	39
2008	PM-04	6	23	32	21	15	2	2	37	30	62
2008	PM-05	17	24	33	17	7	0	2	24	41	42
2008	PM-06	14	23	26	29	8	0	2	37	37	66

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	17	29	29	15	6	1	2	22	48	332
2017	PM-02	16	22	30	14	12	0	6	28	40	69
2017	PM-03	9	31	35	17	0	4	4	19	43	23
2017	PM-04	16	33	28	15	6	1	1	21	51	90
2017	PM-05	13	31	28	19	6	1	1	26	46	83
2017	PM-06	26	28	31	12	2	0	0	14	55	57
2014	PM	20	26	30	15	5	1	3	20	48	319
2014	PM-02	15	17	38	20	3	2	5	25	34	60
2014	PM-03	24	35	26	3	6	0	6	10	63	34
2014	PM-04	22	27	24	18	8	0	1	26	49	92
2014	PM-05	16	29	31	15	4	4	0	20	47	67
2014	PM-06	25	27	34	8	2	0	3	11	54	59
2011	PM	18	24	27	17	9	2	2	27	44	365
2011	PM-02	16	18	25	28	6	2	5	36	37	87
2011	PM-03	21	29	24	12	10	2	2	23	53	42
2011	PM-04	17	24	26	13	17	2	1	30	42	95
2011	PM-05	18	23	34	15	7	2	2	22	42	61
2011	PM-06	23	27	29	12	5	0	3	18	52	73
2008	PM	17	22	34	16	9	1	1	26	40	285
2008	PM-01	17	17	42	17	8	0	0	25	33	12
2008	PM-02	8	23	34	18	13	0	3	32	32	61
2008	PM-03	13	18	51	13	3	3	0	16	32	39
2008	PM-04	13	15	34	26	11	2	0	38	28	62
2008	PM-05	26	36	21	12	5	0	0	17	62	42
2008	PM-06	26	24	32	11	8	0	0	18	50	66

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	10	19	34	25	10	1	2	35	29	326
2017	PM-02	9	13	28	31	16	0	3	48	23	68
2017	PM-03	9	27	30	30	4	0	0	35	35	23
2017	PM-04	9	16	35	22	12	2	4	36	27	88
2017	PM-05	7	19	38	28	6	1	0	34	27	82
2017	PM-06	15	27	36	18	3	0	0	22	42	55
2014	PM	9	20	35	22	11	1	2	34	30	319
2014	PM-02	5	15	38	27	7	5	3	36	22	60
2014	PM-03	6	9	43	24	15	0	3	40	16	33
2014	PM-04	9	21	30	20	19	0	2	39	30	91
2014	PM-05	7	22	41	22	6	1	0	29	30	68
2014	PM-06	13	30	30	20	7	0	0	27	43	60
2011	PM	9	20	32	23	13	1	2	37	30	367
2011	PM-02	8	7	28	36	15	1	6	54	16	89
2011	PM-03	10	19	31	19	19	0	2	39	29	42
2011	PM-04	7	22	24	19	23	1	2	44	31	94
2011	PM-05	5	28	38	23	7	0	0	30	33	61
2011	PM-06	18	26	42	14	1	0	0	15	43	74
2008	PM	9	17	34	27	11	0	1	39	27	285
2008	PM-01	17	25	33	17	8	0	0	25	42	12
2008	PM-02	3	7	23	41	20	0	7	65	11	61
2008	PM-03	10	15	33	28	13	0	0	41	26	39
2008	PM-04	5	11	39	35	8	2	0	44	16	62
2008	PM-05	14	21	40	17	7	0	0	24	36	42
2008	PM-06	14	29	36	15	6	0	0	21	42	66

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	31	24	12	6	1	2	18	57	331
2017	PM-02	26	30	17	14	10	3	0	25	57	70
2017	PM-03	27	39	22	13	0	0	0	13	65	23
2017	PM-04	21	30	30	9	5	0	4	14	54	89
2017	PM-05	17	31	28	16	9	0	0	24	48	82
2017	PM-06	37	28	19	9	3	0	3	13	68	57
2014	PM	21	28	22	17	7	1	3	25	51	322
2014	PM-02	25	32	18	13	5	3	3	20	61	60
2014	PM-03	18	21	32	12	6	3	9	20	43	34
2014	PM-04	17	27	18	17	14	0	5	33	47	92
2014	PM-05	19	31	20	20	7	2	0	28	51	69
2014	PM-06	27	30	27	17	0	0	0	17	57	60
2011	PM	20	27	27	16	6	1	2	24	49	365
2011	PM-02	20	21	27	22	4	0	4	28	44	89
2011	PM-03	14	38	17	12	14	2	2	28	55	42
2011	PM-04	22	20	26	14	12	3	3	28	45	93
2011	PM-05	10	38	30	20	3	0	0	23	48	61
2011	PM-06	30	29	27	12	0	0	1	13	60	73
2008	PM	18	25	31	15	7	1	2	23	45	286
2008	PM-01	25	8	33	17	0	0	17	20	40	12
2008	PM-02	20	21	21	16	13	2	7	32	45	61
2008	PM-03	10	33	33	18	5	0	3	23	44	40
2008	PM-04	16	21	31	16	13	3	0	30	38	62
2008	PM-05	19	17	48	14	2	0	0	17	36	42
2008	PM-06	21	38	30	9	2	0	0	11	59	66

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	26	29	17	8	2	3	26	43	330
2017	PM-02	19	19	25	16	16	3	3	34	40	69
2017	PM-03	14	26	35	13	4	0	9	19	43	23
2017	PM-04	15	27	26	18	7	2	6	27	45	89
2017	PM-05	12	23	40	19	4	2	0	23	36	82
2017	PM-06	12	34	24	18	10	0	2	28	47	57
2014	PM	12	17	30	23	13	2	3	38	30	321
2014	PM-02	17	15	27	23	12	3	3	38	34	60
2014	PM-03	12	12	35	30	3	3	6	36	26	34
2014	PM-04	10	13	30	23	17	0	7	43	24	92
2014	PM-05	10	25	27	16	15	7	0	33	38	68
2014	PM-06	10	18	32	28	10	0	2	39	29	60
2011	PM	10	15	30	22	15	2	5	40	27	367
2011	PM-02	12	7	26	20	20	6	9	47	22	89
2011	PM-03	10	21	26	7	26	5	5	37	34	42
2011	PM-04	6	18	32	20	14	1	9	38	27	94
2011	PM-05	7	20	31	26	15	0	2	42	27	61
2011	PM-06	15	14	34	31	4	1	1	36	29	74
2008	PM	13	18	29	24	10	2	5	37	32	285
2008	PM-01	17	8	58	0	8	0	8	9	27	12
2008	PM-02	10	16	15	31	11	5	11	51	31	61
2008	PM-03	10	26	38	10	13	3	0	24	37	39
2008	PM-04	15	13	26	27	11	3	5	42	30	62
2008	PM-05	14	14	29	33	7	0	2	41	29	42
2008	PM-06	14	23	33	23	8	0	0	30	36	66

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	26	37	13	6	2	3	20	42	331
2017	PM-02	9	29	26	20	9	6	1	31	41	69
2017	PM-03	13	17	44	13	4	4	4	19	33	23
2017	PM-04	14	25	37	9	8	3	3	18	42	90
2017	PM-05	10	31	37	14	5	0	2	20	42	83
2017	PM-06	16	25	45	9	2	0	4	11	43	56
2014	PM	14	29	34	14	5	2	2	20	45	321
2014	PM-02	13	27	28	20	5	7	0	27	43	60
2014	PM-03	15	23	32	18	3	3	6	23	41	34
2014	PM-04	15	27	33	15	5	1	3	22	44	92
2014	PM-05	10	37	36	9	4	3	1	14	49	68
2014	PM-06	17	32	40	8	3	0	0	12	48	60

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	65	18	7	5	4	0	1	84	9	333
2017	PM-02	71	17	7	4	1	0	0	87	6	71
2017	PM-03	69	22	0	5	4	0	0	91	9	23
2017	PM-04	59	19	11	6	5	0	0	78	11	90
2017	PM-05	68	10	6	10	4	0	2	80	14	82
2017	PM-06	60	28	5	0	5	0	2	89	6	57
2014	PM	68	19	5	4	1	1	2	90	5	323
2014	PM-02	56	31	12	0	2	0	0	87	2	61
2014	PM-03	80	14	0	6	0	0	0	94	6	34
2014	PM-04	67	20	5	3	1	0	3	90	4	92
2014	PM-05	65	14	0	12	1	3	4	86	14	69
2014	PM-06	80	15	5	0	0	0	0	95	0	60
2011	PM	69	14	6	4	4	0	3	85	9	368
2011	PM-02	70	16	1	4	6	0	3	88	10	89
2011	PM-03	81	10	2	2	0	0	5	95	3	42
2011	PM-04	72	12	4	4	4	0	4	87	9	95
2011	PM-05	66	16	11	3	3	0	0	82	7	61
2011	PM-06	66	11	11	5	5	0	1	78	11	74
2008	PM	61	19	4	4	6	0	5	86	10	285
2008	PM-01	58	8	0	0	17	0	17	80	20	12
2008	PM-02	72	10	3	2	10	0	3	85	12	61
2008	PM-03	68	23	3	3	0	0	5	95	3	40
2008	PM-04	55	26	3	3	5	0	8	88	9	62
2008	PM-05	63	24	5	2	2	0	2	90	5	41
2008	PM-06	52	20	8	9	6	2	5	76	16	66

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	35	15	11	12	2	4	60	24	332
2017	PM-02	26	32	15	8	14	1	3	60	24	71
2017	PM-03	17	43	13	0	22	4	0	63	23	23
2017	PM-04	19	39	16	15	5	1	6	62	21	89
2017	PM-05	18	34	19	16	6	2	5	56	24	82
2017	PM-06	26	37	14	4	17	0	2	64	21	57
2014	PM	30	30	15	10	11	2	2	62	22	323
2014	PM-02	16	31	18	16	16	2	0	48	33	61
2014	PM-03	50	27	8	15	0	0	0	77	15	34
2014	PM-04	26	28	20	7	11	4	4	60	19	92
2014	PM-05	23	35	14	9	15	3	1	61	24	69
2014	PM-06	48	25	8	8	6	0	3	76	15	60

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	34	11	8	8	1	0	72	17	333
2017	PM-02	35	31	13	11	9	1	0	67	20	71
2017	PM-03	39	35	9	9	9	0	0	74	17	23
2017	PM-04	33	42	7	8	8	1	1	77	16	90
2017	PM-05	37	32	18	10	4	0	0	68	14	82
2017	PM-06	47	28	8	3	12	0	0	76	16	57
2014	PM	45	30	8	6	11	1	0	75	17	323
2014	PM-02	24	43	8	5	18	0	2	68	23	61
2014	PM-03	59	24	14	3	0	0	0	83	3	34
2014	PM-04	40	32	10	4	13	1	0	73	18	92
2014	PM-05	46	23	9	9	12	1	0	71	21	69
2014	PM-06	63	25	3	7	1	0	0	88	8	60

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	37	16	13	9	0	0	62	22	333
2017	PM-02	24	35	21	11	9	0	0	59	20	71
2017	PM-03	13	43	22	18	4	0	0	56	22	23
2017	PM-04	20	46	12	11	10	0	1	66	21	90
2017	PM-05	18	37	18	16	10	1	0	56	26	82
2017	PM-06	47	25	14	9	5	0	0	72	14	57
2014	PM	26	40	11	13	8	2	0	68	22	323
2014	PM-02	20	33	18	13	13	3	0	54	27	61
2014	PM-03	24	50	8	9	3	6	0	78	13	34
2014	PM-04	21	40	14	15	8	2	0	62	23	92
2014	PM-05	24	45	4	17	9	0	0	70	26	69
2014	PM-06	43	37	7	10	3	0	0	80	13	60
2011	PM	29	37	12	11	8	2	1	68	19	368
2011	PM-02	19	40	11	13	10	4	1	63	25	89
2011	PM-03	45	36	7	2	10	0	0	81	12	42
2011	PM-04	27	36	18	13	2	3	1	66	15	95
2011	PM-05	30	33	18	5	13	2	0	63	18	61
2011	PM-06	36	38	3	15	8	0	0	74	23	74
2008	PM	27	40	10	12	10	0	1	67	22	286
2008	PM-01	17	50	17	8	8	0	0	67	17	12
2008	PM-02	26	31	15	11	11	0	5	60	24	61
2008	PM-03	30	38	13	15	5	0	0	68	20	40
2008	PM-04	26	34	13	13	15	0	0	60	27	62
2008	PM-05	14	55	5	10	17	0	0	69	26	42
2008	PM-06	36	42	6	12	3	0	0	79	15	66

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	25	18	13	9	6	0	57	23	334
2017	PM-02	21	17	31	7	10	14	0	44	20	71
2017	PM-03	26	18	22	22	4	9	0	48	28	23
2017	PM-04	25	32	16	18	6	3	1	59	24	90
2017	PM-05	28	30	11	14	12	6	0	61	27	83
2017	PM-06	45	25	12	9	7	2	0	71	16	57
2014	PM	31	28	12	8	12	8	0	64	22	323
2014	PM-02	15	28	15	15	17	11	0	48	36	61
2014	PM-03	15	42	14	0	9	21	0	71	11	34
2014	PM-04	35	22	16	8	14	4	1	60	23	92
2014	PM-05	26	38	7	9	10	10	0	71	21	69
2014	PM-06	55	22	7	7	7	3	0	79	14	60
2011	PM	34	24	13	13	10	7	0	62	24	368
2011	PM-02	22	22	15	20	10	9	1	50	34	89
2011	PM-03	40	26	14	5	7	7	0	72	13	42
2011	PM-04	32	24	15	12	9	8	0	61	23	95
2011	PM-05	38	20	15	7	15	7	0	61	23	61
2011	PM-06	45	24	8	12	8	3	0	71	21	74
2008	PM	32	26	14	12	11	5	1	62	24	286
2008	PM-01	17	25	8	25	8	17	0	50	40	12
2008	PM-02	18	25	23	11	10	8	5	49	25	61
2008	PM-03	33	30	13	13	5	8	0	68	19	40
2008	PM-04	35	23	13	10	16	3	0	60	27	62
2008	PM-05	17	36	12	12	21	2	0	54	34	42
2008	PM-06	55	20	8	11	5	2	2	77	16	66

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	20	20	18	17	13	2	36	41	333
2017	PM-02	11	15	20	21	16	17	0	32	44	71
2017	PM-03	4	13	26	18	9	26	4	25	38	23
2017	PM-04	13	19	18	19	18	9	4	37	43	89
2017	PM-05	11	20	21	14	18	13	2	37	38	83
2017	PM-06	9	30	18	19	15	9	0	42	38	57
2014	PM	11	23	16	15	17	15	3	42	39	323
2014	PM-02	8	16	15	20	28	11	2	28	55	61
2014	PM-03	18	27	8	15	3	18	12	63	25	34
2014	PM-04	8	22	20	11	17	22	1	38	37	92
2014	PM-05	7	20	19	15	20	17	1	34	43	69
2014	PM-06	20	35	12	13	10	5	5	61	26	60

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	41	10	7	4	0	79	11	334
2017	PM-02	43	38	10	4	6	0	80	10	71
2017	PM-03	34	48	13	4	0	0	83	4	23
2017	PM-04	37	43	8	9	2	0	81	11	90
2017	PM-05	40	40	12	6	2	0	80	8	83
2017	PM-06	35	42	7	9	7	0	77	16	57
2014	PM	42	39	6	8	5	0	81	13	322
2014	PM-02	32	45	2	10	12	0	77	22	60
2014	PM-03	41	44	3	9	0	3	87	9	34
2014	PM-04	43	37	7	12	1	0	80	13	92
2014	PM-05	39	40	9	4	9	0	78	13	69
2014	PM-06	53	32	8	5	1	0	85	7	60

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	36	10	10	7	0	0	73	17	334
2017	PM-02	37	35	11	4	11	0	1	73	16	71
2017	PM-03	39	48	8	4	0	0	0	87	4	23
2017	PM-04	42	38	9	6	5	1	0	81	10	90
2017	PM-05	31	41	6	17	5	0	0	72	22	83
2017	PM-06	35	25	16	16	9	0	0	60	25	57
2014	PM	41	34	10	7	7	1	0	76	14	323
2014	PM-02	38	36	13	5	8	0	0	74	13	61
2014	PM-03	56	29	6	6	3	0	0	85	9	34
2014	PM-04	41	30	9	9	9	2	0	73	18	92
2014	PM-05	46	25	11	10	9	0	0	71	19	69
2014	PM-06	32	53	10	2	3	0	0	85	5	60
2011	PM	38	34	11	10	6	1	0	73	16	368
2011	PM-02	37	27	13	12	7	2	1	66	20	89
2011	PM-03	55	26	12	7	0	0	0	81	7	42
2011	PM-04	37	37	13	7	6	0	0	74	14	95
2011	PM-05	38	41	7	10	5	0	0	79	15	61
2011	PM-06	34	39	9	9	8	0	0	73	18	74
2008	PM	29	29	17	12	13	0	0	58	25	286
2008	PM-01	33	8	25	17	17	0	0	42	33	12
2008	PM-02	28	28	15	13	16	0	0	56	30	61
2008	PM-03	30	38	20	8	5	0	0	68	13	40
2008	PM-04	27	34	15	10	15	0	0	61	24	62
2008	PM-05	26	33	17	14	10	0	0	60	24	42
2008	PM-06	33	20	17	15	14	0	2	54	29	66

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	39	36	10	6	6	3	1	77	13	332
2017	PM-02	37	36	13	6	9	0	0	73	14	70
2017	PM-03	30	44	13	4	0	9	0	81	5	23
2017	PM-04	45	36	8	3	2	3	2	86	6	89
2017	PM-05	41	37	6	7	5	4	0	81	12	83
2017	PM-06	35	31	12	7	12	2	0	68	20	57
2014	PM	47	29	8	4	10	2	0	77	14	323
2014	PM-02	33	36	11	2	15	3	0	71	17	61
2014	PM-03	65	23	9	3	0	0	0	88	3	34
2014	PM-04	46	26	10	5	11	2	0	73	17	92
2014	PM-05	49	28	3	4	13	3	0	79	18	69
2014	PM-06	52	32	8	3	5	0	0	83	8	60
2011	PM	42	29	11	10	7	2	0	71	17	368
2011	PM-02	40	22	12	12	10	2	0	64	23	89
2011	PM-03	50	29	7	12	0	0	2	80	12	42
2011	PM-04	38	33	14	6	6	3	0	73	13	95
2011	PM-05	41	38	11	5	5	0	0	79	10	61
2011	PM-06	45	23	8	15	8	1	0	68	23	74
2008	PM	33	28	15	10	10	2	0	63	22	286
2008	PM-01	33	17	17	8	25	0	0	50	33	12
2008	PM-02	36	25	15	13	11	0	0	61	25	61
2008	PM-03	28	30	23	8	8	5	0	61	16	40
2008	PM-04	32	31	15	10	11	2	0	64	21	62
2008	PM-05	31	33	12	14	7	0	2	66	22	42
2008	PM-06	36	27	12	9	11	5	0	67	21	66

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	35	10	9	6	1	75	15	334
2017	PM-02	40	31	10	10	9	1	71	19	71
2017	PM-03	35	48	8	9	0	0	83	9	23
2017	PM-04	40	40	9	7	3	1	81	10	90
2017	PM-05	41	38	6	10	6	0	78	15	83
2017	PM-06	42	21	20	12	5	0	63	18	57
2014	PM	43	32	6	8	11	0	75	19	323
2014	PM-02	33	31	13	7	16	0	64	23	61
2014	PM-03	50	47	0	3	0	0	97	3	34
2014	PM-04	40	30	7	11	12	0	71	23	92
2014	PM-05	49	22	5	12	13	0	71	25	69
2014	PM-06	45	40	5	5	5	0	85	10	60
2011	PM	38	35	7	10	9	1	74	19	368
2011	PM-02	38	26	9	11	15	1	65	26	89
2011	PM-03	50	29	12	10	0	0	79	10	42
2011	PM-04	41	38	3	12	5	1	80	17	95
2011	PM-05	36	41	8	8	7	0	77	15	61
2011	PM-06	31	45	4	9	11	0	76	20	74
2008	PM	33	30	13	11	13	0	63	24	286
2008	PM-01	33	8	25	8	25	0	42	33	12
2008	PM-02	28	34	11	16	10	0	62	26	61
2008	PM-03	33	38	13	10	8	0	70	18	40
2008	PM-04	34	27	8	11	19	0	61	31	62
2008	PM-05	29	36	14	12	10	0	64	21	42
2008	PM-06	41	24	14	8	14	0	65	21	66

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	79	11	4	3	1	0	1	91	4	334
2017	PM-02	82	11	7	0	0	0	0	93	0	71
2017	PM-03	73	22	0	4	0	0	0	96	4	23
2017	PM-04	78	11	4	2	3	0	1	90	6	90
2017	PM-05	81	10	4	4	1	0	1	91	5	83
2017	PM-06	77	9	4	5	2	0	3	89	7	57
2014	PM	79	13	2	2	1	1	3	96	2	323
2014	PM-02	74	18	5	0	0	2	2	95	0	61
2014	PM-03	88	9	0	3	0	0	0	97	3	34
2014	PM-04	80	12	2	1	0	0	4	97	1	92
2014	PM-05	76	7	2	4	3	3	4	90	8	69
2014	PM-06	82	18	0	0	0	0	0	100	0	60
2011	PM	81	9	4	0	4	0	2	92	4	368
2011	PM-02	80	9	2	0	4	0	4	93	5	89
2011	PM-03	90	5	0	0	0	0	5	100	0	42
2011	PM-04	81	7	4	0	4	0	3	91	4	95
2011	PM-05	80	11	7	0	2	0	0	92	2	61
2011	PM-06	80	9	5	1	4	0	0	89	5	74
2008	PM	75	9	3	3	4	0	6	89	8	286
2008	PM-01	58	8	0	0	17	0	17	80	20	12
2008	PM-02	84	3	0	2	7	2	3	91	9	61
2008	PM-03	83	5	3	5	3	0	3	90	8	40
2008	PM-04	66	16	3	3	2	0	10	91	5	62
2008	PM-05	83	10	2	2	0	0	2	95	2	42
2008	PM-06	67	9	6	6	6	0	6	81	13	66

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	54	27	7	5	5	1	2	84	9	333
2017	PM-02	54	27	6	1	7	1	4	85	9	71
2017	PM-03	47	26	9	9	4	4	0	77	14	23
2017	PM-04	62	23	7	3	1	1	4	88	5	89
2017	PM-05	51	30	4	7	4	2	2	85	11	83
2017	PM-06	54	25	9	5	7	0	0	79	12	57
2014	PM	55	21	7	4	8	2	4	80	13	323
2014	PM-02	48	18	7	8	8	5	7	74	18	61
2014	PM-03	62	12	6	8	6	0	6	78	15	34
2014	PM-04	51	22	9	2	11	1	4	77	14	92
2014	PM-05	61	25	4	4	4	1	0	87	9	69
2014	PM-06	57	23	5	2	10	0	3	83	12	60
2011	PM	42	28	9	7	8	2	4	75	16	368
2011	PM-02	36	28	10	10	10	3	2	68	21	89
2011	PM-03	67	14	10	7	0	2	0	83	7	42
2011	PM-04	38	29	12	4	7	2	7	74	13	95
2011	PM-05	44	38	7	3	5	0	3	85	8	61
2011	PM-06	38	26	7	9	11	4	5	70	22	74

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	54	24	9	8	4	1	0	79	12	334
2017	PM-02	52	24	6	11	7	0	0	76	18	71
2017	PM-03	52	31	13	4	0	0	0	83	4	23
2017	PM-04	59	24	9	7	1	0	0	83	8	90
2017	PM-05	56	22	7	10	2	3	1	80	13	83
2017	PM-06	51	21	14	7	7	0	0	72	14	57

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	25	8	7	4	1	0	81	11	333
2017	PM-02	53	25	7	7	7	0	0	79	14	70
2017	PM-03	56	27	13	4	0	0	0	83	4	23
2017	PM-04	61	27	7	3	1	0	1	89	5	90
2017	PM-05	57	23	7	7	4	2	0	82	11	83
2017	PM-06	47	25	11	10	7	0	0	72	18	57

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	51	25	10	9	5	0	76	15	334
2017	PM-02	48	27	7	7	11	0	75	18	71
2017	PM-03	52	35	4	9	0	0	87	9	23
2017	PM-04	54	27	10	7	2	0	81	9	90
2017	PM-05	51	28	8	9	4	0	78	13	83
2017	PM-06	51	12	14	18	5	0	63	23	57
2014	PM	50	25	10	6	8	0	76	14	323
2014	PM-02	46	24	10	3	15	2	72	18	61
2014	PM-03	59	26	9	6	0	0	85	6	34
2014	PM-04	47	27	9	8	10	0	74	17	92
2014	PM-05	49	25	10	9	7	0	74	16	69
2014	PM-06	60	20	12	2	7	0	80	8	60

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	16	34	15	14	14	3	3	53	30	92
2017	PM-04	6	31	12	32	19	0	0	37	51	16
2017	PM-05	15	35	20	10	15	0	5	53	26	20
2017	PM-06	21	37	11	12	10	6	4	64	23	52
2014	PM	34	30	16	6	6	3	4	69	13	96
2014	PM-04	25	8	33	8	25	0	0	33	33	12
2014	PM-05	29	26	23	4	7	11	0	62	12	27
2014	PM-06	39	36	9	7	2	0	7	81	10	56

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	37	18	10	7	5	0	63	17	333
2017	PM-02	20	39	18	10	9	4	0	62	19	71
2017	PM-03	8	48	17	4	9	13	0	65	15	23
2017	PM-04	26	36	17	13	2	5	1	66	16	90
2017	PM-05	18	36	22	10	6	8	0	59	17	83
2017	PM-06	35	33	18	7	7	0	0	68	14	57
2014	PM	25	35	17	10	8	6	0	63	19	323
2014	PM-02	15	36	20	8	12	10	0	56	22	61
2014	PM-03	27	42	23	6	3	0	0	68	9	34
2014	PM-04	27	26	21	11	9	7	0	57	21	92
2014	PM-05	22	35	12	17	6	8	0	62	25	69
2014	PM-06	33	42	13	3	7	2	0	76	10	60
2011	PM	27	31	16	10	11	6	0	62	22	367
2011	PM-02	22	26	18	12	13	8	0	52	28	89
2011	PM-03	26	26	17	17	2	12	0	59	22	42
2011	PM-04	26	36	14	8	8	7	0	67	18	95
2011	PM-05	31	34	18	7	10	0	0	66	16	61
2011	PM-06	28	32	14	7	15	4	0	63	23	74

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	33	21	15	9	1	55	24	333
2017	PM-02	17	41	22	11	9	0	58	20	71
2017	PM-03	8	35	35	9	9	4	46	18	23
2017	PM-04	26	30	22	14	7	1	56	21	90
2017	PM-05	18	34	17	21	7	2	54	29	82
2017	PM-06	29	30	18	12	10	0	59	23	57
2014	PM	22	36	16	12	11	3	60	24	323
2014	PM-02	10	34	31	8	15	2	45	24	61
2014	PM-03	21	39	17	18	6	0	59	24	34
2014	PM-04	32	26	13	13	11	5	61	25	92
2014	PM-05	13	44	10	17	10	5	60	29	69
2014	PM-06	30	43	13	7	7	0	73	13	60
2011	PM	22	35	16	11	14	2	58	25	367
2011	PM-02	21	28	19	10	17	4	52	28	89
2011	PM-03	21	38	17	14	10	0	60	24	42
2011	PM-04	20	37	17	14	11	2	58	25	95
2011	PM-05	26	43	10	7	13	2	70	20	61
2011	PM-06	22	32	19	8	19	0	54	27	74
2008	PM	21	35	15	12	15	2	57	27	285
2008	PM-01	25	42	8	0	25	0	67	25	12
2008	PM-02	13	31	21	11	20	3	46	32	61
2008	PM-03	20	38	18	18	5	3	59	23	40
2008	PM-04	24	34	6	13	18	5	61	32	62
2008	PM-05	19	45	12	10	14	0	64	24	42
2008	PM-06	26	29	20	11	12	2	56	23	65

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	29	22	21	10	3	0	46	32	334
2017	PM-02	13	32	27	18	7	3	0	47	26	71
2017	PM-03	8	40	22	17	9	4	0	50	27	23
2017	PM-04	17	28	23	19	10	3	0	46	30	90
2017	PM-05	13	29	21	20	13	4	0	44	34	83
2017	PM-06	22	28	14	28	7	0	0	51	35	57
2014	PM	12	32	20	17	12	7	0	47	31	323
2014	PM-02	10	20	26	13	18	13	0	34	36	61
2014	PM-03	12	32	21	15	9	12	0	50	27	34
2014	PM-04	16	26	17	20	13	8	0	46	35	92
2014	PM-05	7	33	25	19	9	7	0	44	30	69
2014	PM-06	10	53	13	15	8	0	0	63	23	60
2011	PM	11	36	17	15	14	7	0	51	31	368
2011	PM-02	9	27	18	22	13	10	0	40	40	89
2011	PM-03	17	33	14	17	14	5	0	53	33	42
2011	PM-04	9	42	16	13	13	7	0	56	27	95
2011	PM-05	15	48	16	5	15	2	0	63	20	61
2011	PM-06	11	32	19	18	15	4	1	46	34	74
2008	PM	8	35	16	19	16	5	0	46	37	286
2008	PM-01	8	50	8	0	25	8	0	64	27	12
2008	PM-02	8	21	18	21	18	11	2	34	45	61
2008	PM-03	5	43	13	20	15	5	0	50	37	40
2008	PM-04	13	32	16	21	15	3	0	47	37	62
2008	PM-05	5	45	17	17	17	0	0	50	33	42
2008	PM-06	9	36	18	21	14	2	0	46	35	66

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	17	26	21	16	16	4	44	34	334
2017	PM-02	20	25	22	14	17	1	46	31	71
2017	PM-03	8	31	35	9	13	4	41	23	23
2017	PM-04	15	30	22	13	18	2	46	32	90
2017	PM-05	13	29	15	20	12	11	47	35	83
2017	PM-06	26	16	19	24	11	4	44	36	57
2014	PM	14	27	21	13	16	9	45	32	321
2014	PM-02	8	16	28	16	21	10	27	42	61
2014	PM-03	18	24	21	12	12	12	48	28	33
2014	PM-04	20	19	19	15	18	10	43	37	91
2014	PM-05	7	35	16	14	15	13	49	33	69
2014	PM-06	17	43	23	5	12	0	60	17	60
2011	PM	16	31	15	12	15	11	52	30	368
2011	PM-02	12	21	17	16	17	17	41	39	89
2011	PM-03	19	31	24	5	10	12	57	16	42
2011	PM-04	16	36	9	17	14	8	56	33	95
2011	PM-05	20	39	7	7	18	10	65	27	61
2011	PM-06	16	27	24	9	18	5	46	29	74
2008	PM	13	28	16	16	17	10	45	37	286
2008	PM-01	17	17	8	17	25	17	40	50	12
2008	PM-02	5	18	25	18	23	11	26	46	61
2008	PM-03	10	35	20	23	10	3	46	33	40
2008	PM-04	13	27	15	16	16	13	46	37	62
2008	PM-05	10	36	10	14	21	10	50	39	42
2008	PM-06	21	30	12	14	14	9	57	30	66

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	36	19	15	16	2	49	32	334
2017	PM-02	11	37	27	10	14	1	49	24	71
2017	PM-03	4	31	39	9	13	4	37	23	23
2017	PM-04	14	39	18	14	14	1	54	28	90
2017	PM-05	8	37	10	23	16	6	49	41	83
2017	PM-06	13	39	18	16	14	0	53	30	57
2014	PM	12	37	17	15	15	4	51	31	322
2014	PM-02	12	25	18	17	25	3	38	43	60
2014	PM-03	9	36	27	14	9	6	47	24	34
2014	PM-04	15	36	13	17	14	4	53	33	92
2014	PM-05	7	36	21	17	13	5	46	32	69
2014	PM-06	13	55	17	8	7	0	68	15	60
2011	PM	14	32	15	20	15	2	48	36	368
2011	PM-02	10	25	13	22	22	7	37	48	89
2011	PM-03	17	36	14	26	7	0	52	33	42
2011	PM-04	18	31	17	21	13	1	49	34	95
2011	PM-05	11	46	16	11	13	2	58	25	61
2011	PM-06	15	32	16	19	18	0	47	36	74
2008	PM	9	36	15	24	15	1	45	39	286
2008	PM-01	17	33	17	8	25	0	50	33	12
2008	PM-02	3	34	16	23	18	5	40	43	61
2008	PM-03	10	33	18	25	15	0	43	40	40
2008	PM-04	8	40	13	23	15	2	49	38	62
2008	PM-05	7	26	14	38	14	0	33	52	42
2008	PM-06	14	39	15	21	11	0	53	32	66

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	41	18	12	6	1	64	18	333
2017	PM-02	20	36	24	10	4	6	60	15	71
2017	PM-03	22	44	17	13	0	4	69	14	23
2017	PM-04	26	39	19	10	6	0	65	16	89
2017	PM-05	17	45	22	8	8	0	61	17	83
2017	PM-06	24	46	7	18	5	0	70	23	57
2014	PM	23	47	13	11	5	2	71	16	323
2014	PM-02	15	51	15	13	5	2	67	19	61
2014	PM-03	21	59	9	6	0	6	84	6	34
2014	PM-04	25	42	20	8	5	0	67	13	92
2014	PM-05	17	45	12	17	6	3	64	24	69
2014	PM-06	32	47	5	10	5	2	80	15	60
2011	PM	23	46	15	11	4	1	70	14	368
2011	PM-02	19	39	18	16	4	3	60	21	89
2011	PM-03	24	55	14	7	0	0	79	7	42
2011	PM-04	26	49	16	4	4	0	76	8	95
2011	PM-05	28	38	16	13	2	3	68	15	61
2011	PM-06	20	51	9	14	5	0	72	19	74

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	47	10	6	2	1	0	83	8	334
2017	PM-02	27	49	15	4	1	3	0	78	6	71
2017	PM-03	39	53	4	4	0	0	0	91	4	23
2017	PM-04	35	48	10	5	1	1	0	83	7	90
2017	PM-05	35	47	8	6	2	0	1	83	8	83
2017	PM-06	47	40	4	7	2	0	0	88	9	57
2014	PM	40	43	7	5	2	2	0	85	7	322
2014	PM-02	33	49	5	7	3	3	0	85	10	61
2014	PM-03	39	56	3	2	0	0	0	95	2	34
2014	PM-04	39	38	10	5	4	3	0	80	10	92
2014	PM-05	37	44	12	4	0	3	0	84	4	69
2014	PM-06	54	36	5	2	3	0	0	90	5	59
2011	PM	44	36	10	5	2	2	0	83	7	368
2011	PM-02	43	35	15	4	1	2	0	79	6	89
2011	PM-03	52	33	7	5	2	0	0	86	7	42
2011	PM-04	51	31	13	3	1	2	0	83	4	95
2011	PM-05	31	46	8	7	3	5	0	81	10	61
2011	PM-06	45	39	5	7	3	1	0	85	10	74

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	36	13	9	5	2	1	72	15	333
2017	PM-02	31	38	4	13	6	6	3	75	20	71
2017	PM-03	34	40	4	13	0	9	0	81	14	23
2017	PM-04	34	35	15	7	7	0	2	71	14	90
2017	PM-05	29	40	18	7	4	2	0	71	11	83
2017	PM-06	45	29	13	12	2	0	0	73	14	56
2014	PM	34	37	10	9	5	5	0	75	14	322
2014	PM-02	26	41	8	8	10	7	0	72	19	61
2014	PM-03	24	53	15	3	0	6	0	81	3	34
2014	PM-04	33	34	8	15	5	5	0	70	22	92
2014	PM-05	35	36	12	7	3	6	1	76	11	69
2014	PM-06	51	31	10	3	5	0	0	82	8	59
2011	PM	36	33	9	8	6	7	1	76	15	368
2011	PM-02	35	29	11	9	6	8	2	71	16	89
2011	PM-03	38	31	7	14	0	7	2	76	16	42
2011	PM-04	38	37	8	4	4	6	2	82	9	95
2011	PM-05	30	33	11	10	10	7	0	67	21	61
2011	PM-06	43	35	4	7	7	4	0	82	14	74
2008	PM	36	30	13	11	6	3	1	69	18	286
2008	PM-01	33	33	0	8	25	0	0	67	33	12
2008	PM-02	26	34	13	16	5	3	2	64	22	61
2008	PM-03	25	40	13	13	10	0	0	65	23	40
2008	PM-04	39	23	21	8	3	5	2	66	12	62
2008	PM-05	33	31	10	19	5	0	2	66	24	42
2008	PM-06	48	26	9	5	5	6	2	80	10	66

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	37	21	9	7	4	1	62	16	334
2017	PM-02	14	42	24	10	7	3	0	58	17	71
2017	PM-03	13	40	26	0	13	9	0	57	14	23
2017	PM-04	22	32	23	8	7	5	3	59	16	90
2017	PM-05	27	31	18	12	6	6	0	62	19	83
2017	PM-06	30	49	11	7	4	0	0	79	11	57
2014	PM	24	32	17	13	7	6	2	60	21	322
2014	PM-02	16	33	15	13	10	10	3	56	27	61
2014	PM-03	24	23	24	18	0	6	6	53	20	34
2014	PM-04	21	26	20	14	9	9	2	52	26	92
2014	PM-05	28	37	16	13	4	2	0	66	18	69
2014	PM-06	36	36	15	8	5	0	0	71	13	59
2011	PM	18	31	21	12	11	7	1	52	25	367
2011	PM-02	18	16	24	15	18	10	0	38	36	89
2011	PM-03	21	21	29	14	7	7	0	46	23	42
2011	PM-04	14	34	22	11	11	7	2	52	23	95
2011	PM-05	21	34	20	11	10	3	0	58	22	61
2011	PM-06	20	46	12	9	8	3	1	69	18	74

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	22	18	17	16	10	2	41	38	333
2017	PM-02	13	18	25	20	14	8	1	35	37	71
2017	PM-03	17	31	0	4	13	26	9	74	26	23
2017	PM-04	14	25	20	10	20	9	1	44	34	90
2017	PM-05	11	19	13	29	12	14	1	36	49	83
2017	PM-06	21	22	20	9	20	4	5	47	31	56
2014	PM	14	21	18	14	18	15	2	41	38	322
2014	PM-02	5	23	20	15	21	13	3	33	43	61
2014	PM-03	12	24	18	5	15	21	6	48	28	34
2014	PM-04	13	15	16	25	15	15	0	33	47	92
2014	PM-05	13	20	19	7	19	18	3	42	33	69
2014	PM-06	25	27	15	10	15	7	0	56	27	59
2011	PM	15	25	17	11	15	14	2	48	32	367
2011	PM-02	13	25	15	12	18	15	2	46	36	89
2011	PM-03	24	19	12	21	12	10	2	49	38	42
2011	PM-04	13	25	19	6	13	22	2	50	25	95
2011	PM-05	15	26	23	3	16	15	2	49	24	61
2011	PM-06	15	26	15	16	16	8	4	46	37	74

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	24	11	5	2	1	3	81	8	334
2017	PM-02	57	21	13	4	0	1	4	82	4	71
2017	PM-03	65	17	4	14	0	0	0	82	14	23
2017	PM-04	50	24	14	3	4	1	2	77	8	90
2017	PM-05	56	24	13	2	2	1	1	82	5	83
2017	PM-06	58	28	2	7	4	0	2	87	11	57
2014	PM	56	24	10	3	2	1	3	84	6	323
2014	PM-02	56	26	12	2	3	0	2	83	5	61
2014	PM-03	53	27	6	5	3	3	3	85	9	34
2014	PM-04	58	23	9	1	3	1	5	86	5	92
2014	PM-05	47	23	13	9	0	3	4	76	9	69
2014	PM-06	65	23	8	2	1	0	0	88	3	60

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	61	22	8	4	1	3	1	86	5	333
2017	PM-02	61	21	11	4	0	3	0	84	4	71
2017	PM-03	56	30	4	5	0	4	0	90	5	23
2017	PM-04	61	17	12	4	1	2	2	82	6	90
2017	PM-05	58	26	6	2	2	4	1	89	5	83
2017	PM-06	69	20	5	3	0	2	0	91	3	56
2014	PM	67	20	5	1	1	2	3	92	2	323
2014	PM-02	59	26	3	2	2	2	7	93	4	61
2014	PM-03	74	17	6	0	0	3	0	94	0	34
2014	PM-04	63	21	4	1	2	3	5	92	4	92
2014	PM-05	68	19	6	3	0	1	3	91	3	69
2014	PM-06	78	15	5	0	0	2	0	95	0	60
2011	PM	69	21	5	0	1	2	2	94	1	367
2011	PM-02	68	23	5	0	1	3	0	94	1	88
2011	PM-03	83	10	0	0	0	2	5	100	0	42
2011	PM-04	71	17	5	1	1	2	3	92	2	95
2011	PM-05	64	28	5	0	2	0	2	93	2	61
2011	PM-06	68	24	7	0	0	1	0	93	0	74
2008	PM	69	19	5	2	2	1	2	91	4	285
2008	PM-01	58	0	17	0	8	0	17	70	10	12
2008	PM-02	75	16	5	0	2	0	2	93	2	61
2008	PM-03	70	25	0	3	0	0	3	97	3	40
2008	PM-04	65	19	6	2	3	3	2	88	5	62
2008	PM-05	55	29	7	2	2	2	2	88	5	42
2008	PM-06	75	15	3	5	2	0	0	91	6	65

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	33	17	17	12	2	0	52	30	333
2017	PM-02	20	28	22	14	13	3	0	49	27	71
2017	PM-03	9	57	9	22	4	0	0	65	26	23
2017	PM-04	21	27	20	19	9	3	1	50	29	90
2017	PM-05	12	37	18	16	14	3	0	51	31	83
2017	PM-06	25	36	9	20	11	0	0	61	30	56
2014	PM	25	35	13	13	11	2	1	62	25	323
2014	PM-02	15	31	16	15	20	2	2	48	36	61
2014	PM-03	35	35	6	18	3	0	3	72	22	34
2014	PM-04	21	34	17	15	11	2	0	56	27	92
2014	PM-05	23	35	15	13	10	4	0	61	24	69
2014	PM-06	38	40	7	5	8	2	0	80	13	60
2011	PM	27	37	14	12	8	2	0	65	21	368
2011	PM-02	24	28	18	11	16	3	0	53	28	89
2011	PM-03	38	38	14	10	0	0	0	76	10	42
2011	PM-04	27	38	14	13	7	1	0	66	20	95
2011	PM-05	30	38	16	15	2	0	0	67	16	61
2011	PM-06	23	41	9	14	11	3	0	65	25	74
2008	PM	22	36	18	12	10	1	0	59	23	286
2008	PM-01	25	33	8	17	17	0	0	58	33	12
2008	PM-02	21	36	15	18	8	2	0	58	27	61
2008	PM-03	18	33	28	8	13	3	0	51	21	40
2008	PM-04	23	32	16	13	13	2	2	57	27	62
2008	PM-05	19	40	19	7	12	2	0	61	20	42
2008	PM-06	24	38	18	12	8	0	0	62	20	66

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	28	17	14	19	2	2	48	34	333
2017	PM-02	17	20	24	10	25	0	4	38	37	71
2017	PM-03	4	35	22	17	9	4	8	45	30	23
2017	PM-04	24	30	14	14	17	1	0	54	31	90
2017	PM-05	15	24	21	19	17	4	0	41	38	82
2017	PM-06	21	40	9	12	16	0	2	62	29	57
2014	PM	19	28	12	17	20	2	0	49	39	323
2014	PM-02	11	18	18	21	30	2	0	30	52	61
2014	PM-03	21	32	15	21	12	0	0	52	33	34
2014	PM-04	16	23	13	22	24	2	0	40	47	92
2014	PM-05	13	45	9	10	16	6	1	62	28	69
2014	PM-06	38	25	7	15	13	2	0	65	29	60
2011	PM	17	29	15	17	20	2	2	47	38	368
2011	PM-02	15	21	11	18	29	4	1	38	50	89
2011	PM-03	26	31	17	5	19	0	2	59	24	42
2011	PM-04	16	24	15	25	16	2	2	42	43	95
2011	PM-05	16	33	18	18	11	2	2	51	31	61
2011	PM-06	18	35	16	7	22	0	3	54	29	74
2008	PM	15	29	15	20	19	1	1	46	39	286
2008	PM-01	25	33	8	8	17	8	0	64	27	12
2008	PM-02	11	28	20	25	16	0	0	39	41	61
2008	PM-03	8	28	25	23	18	0	0	35	40	40
2008	PM-04	19	24	15	16	21	2	3	46	39	62
2008	PM-05	21	33	7	17	21	0	0	55	38	42
2008	PM-06	14	32	11	21	20	0	3	47	42	66

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	39	20	9	8	2	1	62	17	334
2017	PM-02	14	39	27	6	11	1	1	55	17	71
2017	PM-03	8	53	22	9	9	0	0	61	17	23
2017	PM-04	28	30	24	11	7	1	0	58	18	90
2017	PM-05	20	41	18	11	5	4	1	65	16	83
2017	PM-06	30	46	9	11	4	0	2	77	14	57

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	39	16	5	3	4	1	75	9	333
2017	PM-02	30	33	20	9	6	3	0	65	15	70
2017	PM-03	30	44	13	9	0	4	0	77	9	23
2017	PM-04	38	38	14	2	2	3	2	80	5	90
2017	PM-05	30	43	17	2	0	7	0	79	3	83
2017	PM-06	35	39	12	9	2	4	0	76	11	57
2014	PM	38	32	16	4	3	5	1	75	8	323
2014	PM-02	38	30	16	8	3	3	2	71	12	61
2014	PM-03	35	32	18	6	3	6	0	71	10	34
2014	PM-04	42	32	17	2	2	4	0	77	5	92
2014	PM-05	36	38	13	3	1	7	1	81	5	69
2014	PM-06	37	32	17	5	3	7	0	73	9	60

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	46	14	6	3	1	0	77	9	331
2017	PM-02	27	45	14	7	4	3	0	74	12	71
2017	PM-03	37	36	18	5	0	5	0	76	5	22
2017	PM-04	37	43	12	2	2	2	1	83	5	89
2017	PM-05	21	55	13	9	2	0	0	75	11	82
2017	PM-06	33	44	14	5	4	0	0	77	9	57
2014	PM	36	38	12	7	5	3	0	76	12	323
2014	PM-02	33	39	13	7	7	2	0	73	13	61
2014	PM-03	32	41	5	9	6	6	0	78	16	34
2014	PM-04	34	38	16	5	3	3	0	74	9	92
2014	PM-05	36	39	12	9	3	1	0	76	12	69
2014	PM-06	43	33	10	3	5	5	0	81	9	60
2011	PM	33	41	14	6	4	3	0	76	10	368
2011	PM-02	33	33	17	8	7	3	0	67	15	89
2011	PM-03	31	40	19	5	2	2	0	73	7	42
2011	PM-04	31	47	14	3	2	3	0	80	5	95
2011	PM-05	39	36	13	2	7	3	0	78	8	61
2011	PM-06	32	47	8	8	3	1	0	81	11	74

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	37	11	6	4	0	79	10	329
2017	PM-02	40	38	8	8	6	0	78	14	71
2017	PM-03	32	54	9	5	0	0	86	5	22
2017	PM-04	49	36	7	6	1	1	86	7	88
2017	PM-05	41	36	21	2	0	0	77	2	81
2017	PM-06	44	35	5	7	9	0	79	16	57
2014	PM	48	36	7	4	4	0	84	9	323
2014	PM-02	39	41	10	2	8	0	80	10	61
2014	PM-03	41	49	6	3	0	0	91	3	34
2014	PM-04	51	30	8	8	3	0	82	11	92
2014	PM-05	39	45	9	3	4	0	84	7	69
2014	PM-06	65	25	5	2	3	0	90	5	60
2011	PM	43	37	10	7	4	0	80	10	367
2011	PM-02	38	34	15	10	3	0	72	13	89
2011	PM-03	43	38	12	5	0	2	83	5	42
2011	PM-04	44	39	11	3	3	0	83	6	95
2011	PM-05	46	34	8	5	7	0	80	11	61
2011	PM-06	42	41	4	7	5	0	84	12	73
2008	PM	33	41	12	7	6	1	75	14	285
2008	PM-01	8	67	8	8	8	0	75	17	12
2008	PM-02	23	48	8	11	10	0	70	21	61
2008	PM-03	35	38	13	10	3	3	74	13	40
2008	PM-04	43	31	18	2	7	0	74	8	61
2008	PM-05	26	48	12	7	7	0	74	14	42
2008	PM-06	42	35	9	8	5	2	78	12	66

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	36	16	9	8	0	0	67	17	331
2017	PM-02	27	33	17	9	14	0	0	60	23	70
2017	PM-03	31	41	18	9	0	0	0	73	9	22
2017	PM-04	36	36	15	8	4	1	0	73	12	89
2017	PM-05	28	40	18	10	5	0	0	68	14	83
2017	PM-06	33	34	14	11	9	0	0	67	19	57
2014	PM	38	36	12	6	8	0	0	74	14	323
2014	PM-02	30	33	13	12	13	0	0	62	25	61
2014	PM-03	35	44	15	3	3	0	0	79	6	34
2014	PM-04	34	40	9	9	9	0	0	74	17	92
2014	PM-05	33	40	17	4	6	0	0	72	10	69
2014	PM-06	60	25	8	0	7	0	0	85	7	60
2011	PM	38	32	14	8	7	1	1	71	15	368
2011	PM-02	39	24	19	6	12	0	0	63	18	89
2011	PM-03	40	29	19	7	5	0	0	69	12	42
2011	PM-04	38	41	7	6	5	1	1	81	12	95
2011	PM-05	39	34	8	11	3	2	2	76	15	61
2011	PM-06	36	30	18	9	7	0	0	66	16	74

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	37	16	10	7	0	67	17	332
2017	PM-02	27	32	18	13	10	0	59	23	71
2017	PM-03	27	46	23	5	0	0	73	5	22
2017	PM-04	32	41	12	9	6	0	73	15	89
2017	PM-05	29	41	16	12	2	0	70	14	83
2017	PM-06	35	34	14	7	11	0	68	18	57
2014	PM	36	38	11	6	8	0	75	14	323
2014	PM-02	26	36	13	10	13	2	63	23	61
2014	PM-03	35	44	18	3	0	0	79	3	34
2014	PM-04	32	42	10	8	9	0	74	16	92
2014	PM-05	33	42	15	1	9	0	75	10	69
2014	PM-06	60	27	5	2	7	0	87	8	60
2011	PM	37	34	13	11	6	0	70	17	367
2011	PM-02	38	24	18	10	10	0	62	20	89
2011	PM-03	38	36	12	10	5	0	74	14	42
2011	PM-04	33	43	10	9	6	0	76	15	94
2011	PM-05	41	36	8	11	3	0	77	15	61
2011	PM-06	35	30	16	14	5	0	65	19	74
2008	PM	30	43	10	10	5	0	74	16	286
2008	PM-01	17	58	17	0	8	0	75	8	12
2008	PM-02	26	41	11	11	10	0	67	21	61
2008	PM-03	20	53	5	20	3	0	73	23	40
2008	PM-04	34	39	18	5	5	0	73	10	62
2008	PM-05	31	50	5	12	2	0	81	14	42
2008	PM-06	39	36	9	11	5	0	76	15	66

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	34	15	12	9	2	0	63	22	332
2017	PM-02	21	39	16	14	7	3	0	62	22	71
2017	PM-03	27	27	23	14	5	5	0	57	20	22
2017	PM-04	29	36	17	11	6	1	0	66	17	89
2017	PM-05	26	33	14	14	8	4	0	61	24	83
2017	PM-06	35	33	7	11	14	0	0	68	25	57
2014	PM	35	30	13	7	11	4	0	67	20	323
2014	PM-02	30	28	16	5	16	5	0	60	22	61
2014	PM-03	35	32	14	12	3	0	3	70	16	34
2014	PM-04	30	32	10	4	17	7	0	66	23	92
2014	PM-05	29	32	16	12	10	1	0	62	22	69
2014	PM-06	53	23	10	5	5	3	0	79	10	60
2011	PM	38	24	15	9	10	4	0	65	19	368
2011	PM-02	34	21	20	9	10	6	0	58	20	89
2011	PM-03	43	21	14	7	7	7	0	69	15	42
2011	PM-04	45	21	13	5	13	3	0	68	18	95
2011	PM-05	46	30	10	3	7	5	0	79	10	61
2011	PM-06	27	26	19	16	9	3	0	54	26	74
2008	PM	28	28	18	13	8	4	1	60	22	285
2008	PM-01	17	50	8	17	8	0	0	67	25	12
2008	PM-02	28	28	18	7	12	7	0	61	20	60
2008	PM-03	15	35	10	15	13	13	0	57	31	40
2008	PM-04	29	31	19	15	5	0	2	61	20	62
2008	PM-05	33	33	12	10	10	2	0	68	20	42
2008	PM-06	35	17	23	18	3	2	3	54	22	66

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PM	40	30	30	334
2017	PM-02	30	45	25	71
2017	PM-03	40	22	39	23
2017	PM-04	41	31	28	90
2017	PM-05	40	23	37	83
2017	PM-06	49	26	25	57
2014	PM	35	30	35	323
2014	PM-02	31	49	20	61
2014	PM-03	27	38	35	34
2014	PM-04	45	18	37	92
2014	PM-05	30	24	45	69
2014	PM-06	37	28	35	60
2011	PM	34	31	35	368
2011	PM-02	27	42	31	89
2011	PM-03	24	29	48	42
2011	PM-04	33	28	39	95
2011	PM-05	23	28	49	61
2011	PM-06	59	24	16	74

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PM	16	42	32	3	1	7	134
2017	PM-02	14	33	43	5	5	0	21
2017	PM-04	16	44	24	5	0	11	37
2017	PM-05	12	45	36	0	0	6	33
2017	PM-06	11	46	36	4	0	4	28
2014	PM	14	44	29	7	9999	6	114
2014	PM-02	11	58	21	11	9999	0	19
2014	PM-04	12	34	39	7	9999	7	41
2014	PM-05	5	43	38	5	9999	10	21
2014	PM-06	32	50	5	5	9999	9	22
2011	PM	18	42	27	7	9999	6	124
2011	PM-02	13	58	17	4	9999	8	24
2011	PM-03	0	50	30	20	9999	0	10
2011	PM-04	23	37	30	7	9999	3	30
2011	PM-05	7	57	29	0	9999	7	14
2011	PM-06	23	32	27	9	9999	9	44

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	24	76	330
2017	PM-02	27	73	70
2017	PM-03	22	78	23
2017	PM-04	21	79	89
2017	PM-05	19	81	82
2017	PM-06	32	68	56
2014	PM	21	79	323
2014	PM-02	20	80	61
2014	PM-03	18	82	34
2014	PM-04	24	76	92
2014	PM-05	26	74	69
2014	PM-06	15	85	60

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	45	79
2017	PM-02	63	19
2017	PM-04	42	19
2017	PM-05	50	16
2017	PM-06	33	18
2014	PM	48	69
2014	PM-02	42	12
2014	PM-04	41	22
2014	PM-05	61	18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	58	79
2017	PM-02	47	19
2017	PM-04	36	19
2017	PM-05	69	16
2017	PM-06	72	18
2014	PM	56	69
2014	PM-02	50	12
2014	PM-04	64	22
2014	PM-05	44	18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PM	9	79
2017	PM-02	0	19
2017	PM-04	27	19
2017	PM-05	0	16
2014	PM	12	69
2014	PM-02	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PM	79
2017	PM-02	19
2017	PM-04	19
2017	PM-05	16
2017	PM-06	18
2014	PM	69
2014	PM-02	12
2014	PM-04	22
2014	PM-05	18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	PM-02	19
2017	PM-04	19
2014	PM-02	12
2014	PM-05	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PM	9	79
2017	PM-06	0	18
2014	PM-05	0	18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM-02	0	19
2017	PM-05	0	16
2014	PM	7	69
2014	PM-05	0	18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PM	48	79
2017	PM-02	53	19
2017	PM-04	53	19
2017	PM-05	44	16
2017	PM-06	49	18
2014	PM	42	69
2014	PM-02	58	12
2014	PM-04	32	22
2014	PM-05	44	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PM	42	79
2017	PM-02	53	19
2017	PM-04	26	19
2017	PM-05	38	16
2017	PM-06	45	18
2014	PM	49	69
2014	PM-02	58	12
2014	PM-04	45	22
2014	PM-05	44	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PM	44	79
2017	PM-02	53	19
2017	PM-04	27	19
2017	PM-05	56	16
2017	PM-06	50	18
2014	PM	42	69
2014	PM-04	45	22
2014	PM-05	33	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PM	29	79
2017	PM-02	42	19
2017	PM-06	39	18
2014	PM	38	69
2014	PM-02	50	12
2014	PM-04	23	22
2014	PM-05	39	18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PM	29	79
2017	PM-02	32	19
2017	PM-06	50	18
2014	PM	32	69
2014	PM-04	36	22
2014	PM-05	28	18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PM	58	79
2017	PM-02	47	19
2017	PM-04	53	19
2017	PM-05	63	16
2017	PM-06	77	18
2014	PM	60	69
2014	PM-02	58	12
2014	PM-04	59	22
2014	PM-05	72	18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PM	33	79
2017	PM-02	42	19
2017	PM-04	48	19
2014	PM	38	69
2014	PM-02	50	12
2014	PM-04	23	22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	PM-02	19
2017	PM-04	19
2017	PM-05	16
2014	PM	69
2014	PM-02	12
2014	PM-04	22
2014	PM-05	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PM	14	79
2014	PM	7	69
2014	PM-02	0	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PM	14	79
2017	PM-02	26	19
2014	PM	10	69

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PM	35	79
2017	PM-02	43	19
2017	PM-04	31	19
2014	PM	49	69
2014	PM-02	75	12
2014	PM-04	45	22
2014	PM-05	33	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PM	20	79
2017	PM-02	26	19
2017	PM-05	31	16
2014	PM	29	69
2014	PM-02	41	12
2014	PM-05	33	18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	11	79
2014	PM	9	69
2014	PM-04	0	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PM	60	79
2017	PM-02	74	19
2017	PM-04	48	19
2017	PM-05	50	16
2017	PM-06	73	18
2014	PM	58	69
2014	PM-02	50	12
2014	PM-04	64	22
2014	PM-05	56	18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PM	31	79
2017	PM-02	27	19
2017	PM-04	32	19
2017	PM-06	50	18
2014	PM	31	69
2014	PM-02	0	12
2014	PM-04	27	22
2014	PM-05	50	18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PM	14	79
2017	PM-05	0	16
2014	PM	17	69

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PM	17	79
2017	PM-02	48	19
2014	PM	19	69

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PM	7	79
2017	PM-05	0	16
2014	PM	13	69

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	9	79
2017	PM-02	26	19
2017	PM-06	0	18
2014	PM-02	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PM	14	79
2014	PM	17	69

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	10	79
2014	PM	14	69

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	23	79
2017	PM-04	36	19
2014	PM	20	69

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PM	7	72
2014	PM	20	65

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PM	24	72
2017	PM-05	33	15
2017	PM-06	28	18
2014	PM	11	65

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	PM	10	72
2014	PM	12	65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PM-02	0	14
2014	PM	12	65

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PM	11	72
2014	PM	14	65
2014	PM-02	0	12
2014	PM-05	29	17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	10	72
2017	PM-02	0	14
2014	PM	9	65

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	19	72
2017	PM-04	28	18
2014	PM	11	65
2014	PM-02	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	PM	10	72
2017	PM-04	0	18
2014	PM-02	0	12
2014	PM-04	0	19

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PM	7	72
2017	PM-04	0	18
2017	PM-05	0	15
2014	PM	16	65

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PM	23	72
2017	PM-05	33	15
2014	PM	20	65

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PM-02	0	14
2017	PM-04	0	18
2014	PM	11	65
2014	PM-02	0	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PM	33	72
2017	PM-04	28	18
2017	PM-05	40	15
2017	PM-06	33	18
2014	PM	45	65
2014	PM-02	41	12
2014	PM-04	47	19
2014	PM-05	47	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PM-02	14
2017	PM-04	18
2017	PM-05	15
2014	PM	65
2014	PM-02	12
2014	PM-04	19
2014	PM-05	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PM	49	72
2017	PM-02	43	14
2017	PM-04	33	18
2017	PM-05	60	15
2017	PM-06	44	18
2014	PM	52	65
2014	PM-02	59	12
2014	PM-04	63	19
2014	PM-05	41	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	PM-04	18
2017	PM-05	15
2017	PM-06	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	7	72
2017	PM-05	0	15
2014	PM	11	65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	87	13	79
2017	PM-02	95	5	19
2017	PM-04	79	21	19
2017	PM-05	100	0	16
2017	PM-06	84	16	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	18	21	7	11	25	5	45	25	334
2017	PM-02	16	17	24	1	18	18	6	43	26	71
2017	PM-03	9	9	9	14	4	47	9	39	41	23
2017	PM-04	15	19	17	7	9	25	8	52	23	90
2017	PM-05	11	16	24	9	6	31	2	40	23	83
2017	PM-06	14	28	21	11	11	14	2	50	25	57
2014	PM	13	17	22	5	9	28	6	45	21	323
2014	PM-02	5	20	26	0	13	26	10	38	21	61
2014	PM-03	9	18	12	14	3	35	9	48	31	34
2014	PM-04	16	14	22	4	8	30	5	47	19	92
2014	PM-05	10	20	19	6	10	29	6	46	24	69
2014	PM-06	20	15	27	5	7	22	5	48	16	60

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	29	18	10	7	11	1	60	19	334
2017	PM-02	24	25	22	4	14	8	1	55	20	71
2017	PM-03	13	35	17	14	0	17	4	61	17	23
2017	PM-04	28	33	11	8	6	14	2	71	16	90
2017	PM-05	21	30	21	11	5	13	0	58	18	83
2017	PM-06	26	28	16	16	7	7	0	58	25	57
2014	PM	24	31	20	6	5	12	2	63	13	323
2014	PM-02	21	34	21	3	10	8	2	62	15	61
2014	PM-03	30	24	21	9	3	12	3	62	13	34
2014	PM-04	25	23	20	11	3	17	1	59	17	92
2014	PM-05	19	41	19	4	4	10	3	68	10	69
2014	PM-06	27	33	20	5	3	12	0	68	9	60
2011	PM	29	37	15	6	5	8	0	72	12	367
2011	PM-02	30	37	13	7	6	7	0	72	13	89
2011	PM-03	29	31	19	2	2	17	0	71	6	42
2011	PM-04	29	39	15	4	7	5	0	72	12	95
2011	PM-05	31	31	20	3	7	8	0	68	11	61
2011	PM-06	26	42	14	10	1	7	0	74	12	73

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	54	10	5	1	0	1	83	6	334
2017	PM-02	27	53	14	6	0	0	0	80	6	71
2017	PM-03	13	61	17	0	0	4	4	81	0	23
2017	PM-04	24	52	14	8	2	0	0	76	10	90
2017	PM-05	25	64	5	4	1	0	1	90	5	83
2017	PM-06	51	40	2	3	0	0	4	95	3	57
2014	PM	27	53	11	5	1	2	1	82	6	323
2014	PM-02	24	56	15	2	0	3	0	83	2	61
2014	PM-03	21	47	18	3	0	6	6	77	3	34
2014	PM-04	27	50	10	10	1	1	1	79	11	92
2014	PM-05	20	58	8	7	3	3	0	81	10	69
2014	PM-06	40	52	5	2	0	0	2	93	2	60
2011	PM	29	54	9	5	1	1	2	85	6	368
2011	PM-02	31	54	8	6	0	1	0	86	6	89
2011	PM-03	21	60	12	5	2	0	0	81	7	42
2011	PM-04	25	56	8	7	0	2	1	84	8	95
2011	PM-05	30	51	8	8	0	0	3	83	8	61
2011	PM-06	36	47	11	1	1	0	3	86	3	74
2008	PM	30	46	10	8	2	1	3	80	10	286
2008	PM-01	25	58	8	8	0	0	0	83	8	12
2008	PM-02	34	36	18	8	2	2	0	72	10	61
2008	PM-03	25	53	10	10	0	0	3	79	10	40
2008	PM-04	19	55	11	5	3	3	3	79	9	62
2008	PM-05	26	52	2	14	2	0	2	80	17	42
2008	PM-06	42	36	8	5	2	0	8	85	7	66

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	18	27	11	4	25	7	38	22	334
2017	PM-02	12	15	32	8	6	21	6	37	19	71
2017	PM-03	4	17	27	13	0	35	4	35	21	23
2017	PM-04	10	22	27	10	3	22	6	45	18	90
2017	PM-05	7	11	26	15	1	30	11	30	27	83
2017	PM-06	7	26	19	9	7	26	5	48	23	57
2014	PM	6	13	25	9	5	30	11	33	24	323
2014	PM-02	5	21	26	13	2	23	10	39	22	61
2014	PM-03	0	18	18	3	3	44	15	43	14	34
2014	PM-04	8	10	26	9	1	33	14	33	18	92
2014	PM-05	9	9	25	6	10	35	7	30	28	69
2014	PM-06	8	13	28	10	8	22	10	32	27	60
2011	PM	8	18	22	8	7	32	6	42	23	368
2011	PM-02	12	18	19	9	4	34	3	48	21	89
2011	PM-03	7	24	14	5	7	38	5	54	21	42
2011	PM-04	1	18	22	8	6	38	6	34	26	95
2011	PM-05	8	20	23	5	10	26	8	43	23	61
2011	PM-06	12	14	27	9	5	24	8	38	22	74

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	31	14	4	4	6	2	77	8	333
2017	PM-02	41	27	15	4	4	8	0	74	9	71
2017	PM-03	30	40	17	4	0	4	4	76	5	23
2017	PM-04	40	35	13	2	1	8	0	82	4	89
2017	PM-05	39	33	13	5	2	6	2	78	8	83
2017	PM-06	42	25	14	4	9	4	4	71	13	57
2014	PM	38	37	11	4	2	7	2	81	7	323
2014	PM-02	29	39	13	5	7	7	0	74	12	61
2014	PM-03	41	44	0	0	0	9	6	100	0	34
2014	PM-04	35	37	15	4	0	8	1	79	5	92
2014	PM-05	45	29	10	6	3	7	0	80	9	69
2014	PM-06	42	37	10	2	3	3	3	84	5	60
2011	PM	38	32	12	6	3	8	1	77	10	368
2011	PM-02	30	38	15	9	3	4	0	72	13	89
2011	PM-03	48	19	14	5	0	14	0	78	6	42
2011	PM-04	38	35	7	2	3	13	2	85	6	95
2011	PM-05	38	36	11	2	5	5	3	80	7	61
2011	PM-06	42	23	14	9	4	8	0	71	15	74
2008	PM	35	35	12	6	1	8	3	78	8	285
2008	PM-01	8	50	17	8	8	8	0	64	18	12
2008	PM-02	34	31	15	5	3	11	0	74	9	61
2008	PM-03	35	40	13	5	0	5	3	81	5	40
2008	PM-04	39	32	16	2	0	8	3	80	2	62
2008	PM-05	31	43	14	2	0	7	2	82	3	42
2008	PM-06	38	32	3	14	2	5	6	79	17	65

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	31	17	6	3	12	1	71	10	331
2017	PM-02	26	31	21	7	3	11	0	64	11	70
2017	PM-03	21	43	18	0	0	13	4	78	0	23
2017	PM-04	31	30	16	7	1	15	0	72	9	89
2017	PM-05	31	34	14	5	4	11	1	74	10	82
2017	PM-06	40	27	11	7	4	9	4	76	12	57
2014	PM	28	36	15	5	3	12	1	74	9	322
2014	PM-02	21	39	20	3	5	12	0	68	9	61
2014	PM-03	18	50	15	3	0	9	6	79	3	34
2014	PM-04	27	33	18	4	2	14	1	71	8	92
2014	PM-05	29	37	13	4	1	14	0	78	7	68
2014	PM-06	42	30	10	5	5	7	2	78	11	60
2011	PM	31	31	14	7	3	13	2	73	12	367
2011	PM-02	25	31	19	9	1	15	0	65	12	88
2011	PM-03	29	31	12	10	0	19	0	74	12	42
2011	PM-04	32	32	11	1	7	16	2	77	10	95
2011	PM-05	36	31	11	8	2	8	3	76	11	61
2011	PM-06	36	28	12	8	4	9	1	73	14	74
2008	PM	35	29	14	8	4	8	2	71	14	286
2008	PM-01	25	33	8	8	17	8	0	64	27	12
2008	PM-02	33	21	15	10	7	15	0	63	19	61
2008	PM-03	23	45	18	8	3	5	0	71	11	40
2008	PM-04	37	24	15	5	5	11	3	72	11	62
2008	PM-05	43	33	10	12	0	2	0	78	12	42
2008	PM-06	39	29	11	8	3	5	6	76	12	66

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	9	91	333
2017	PM-02	10	90	71
2017	PM-04	9	91	90
2017	PM-05	7	93	82
2014	PM	9	91	323
2014	PM-02	16	84	61
2014	PM-04	5	95	92
2014	PM-05	10	90	69

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	34	29
2014	PM	45	29
2014	PM-02	60	10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	93	29
2014	PM	76	29
2014	PM-02	70	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	PM	29
2014	PM	29
2014	PM-02	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PM	0	29
2014	PM-02	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	0	29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Total responses
2017	PM	28
2014	PM	29
2014	PM-02	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	PM	28
2014	PM	29
2014	PM-02	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	PM	21	28
2014	PM	38	29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	PM	32	28
2014	PM	21	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	PM	29	28
2014	PM	21	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	PM	28
2014	PM	29
2014	PM-02	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	29	28
2014	PM	24	29
2014	PM-02	50	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PM	25	28
2014	PM	21	29

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PM	25	28
2014	PM-02	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	57	28
2014	PM	69	29
2014	PM-02	60	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	PM	0	26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PM	0	26

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PM	0	26
2014	PM-02	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PM	0	26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	PM	26
2014	PM	28
2014	PM-02	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PM	42	26
2014	PM	39	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PM	26
2014	PM	28
2014	PM-02	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PM	58	26
2014	PM	57	28
2014	PM-02	50	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	83	17	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	17	23	4	3	34	6	50	11	334
2017	PM-02	12	15	25	3	7	32	6	43	16	71
2017	PM-03	9	22	22	0	0	43	4	58	0	23
2017	PM-04	18	17	19	5	3	29	9	56	14	90
2017	PM-05	7	13	25	4	2	43	5	39	12	83
2017	PM-06	21	23	21	4	0	28	3	64	5	57
2014	PM	12	12	22	3	3	40	8	45	12	323
2014	PM-02	8	13	26	5	5	41	2	37	17	61
2014	PM-03	3	14	15	6	0	53	9	46	16	34
2014	PM-04	16	7	20	1	4	39	13	48	11	92
2014	PM-05	12	13	21	4	0	43	7	50	9	69
2014	PM-06	17	17	28	0	1	30	7	53	2	60

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	29	19	6	3	14	2	66	11	330
2017	PM-02	26	28	17	11	4	11	3	62	18	71
2017	PM-03	13	53	13	0	0	22	0	83	0	23
2017	PM-04	30	25	18	5	3	13	6	68	10	88
2017	PM-05	20	30	23	7	2	17	0	60	12	82
2017	PM-06	37	27	18	4	2	13	0	73	6	56
2014	PM	24	27	21	4	2	19	2	65	8	322
2014	PM-02	23	27	22	8	2	18	0	61	12	60
2014	PM-03	15	32	15	3	3	30	3	69	9	34
2014	PM-04	26	21	24	2	3	20	4	61	7	92
2014	PM-05	23	32	19	6	0	17	3	69	7	69
2014	PM-06	28	30	25	0	1	15	0	69	2	60
2011	PM	33	35	15	5	2	10	0	75	8	368
2011	PM-02	29	33	17	8	2	11	0	70	11	89
2011	PM-03	38	36	12	0	0	14	0	86	0	42
2011	PM-04	32	38	13	4	4	9	0	77	9	95
2011	PM-05	36	30	18	3	5	8	0	71	9	61
2011	PM-06	34	36	16	7	0	7	0	75	7	74

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	24	24	14	14	3	46	29	332
2017	PM-02	24	17	28	11	15	4	43	28	71
2017	PM-03	17	27	26	13	13	4	46	27	23
2017	PM-04	17	24	20	18	18	3	42	37	90
2017	PM-05	23	27	27	11	12	0	50	23	83
2017	PM-06	22	29	18	15	11	6	53	27	55

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	27	26	21	14	1	1	39	35	333
2017	PM-02	17	21	23	21	18	0	0	38	39	71
2017	PM-03	0	39	22	27	13	0	0	39	39	23
2017	PM-04	13	30	25	18	12	1	1	44	31	89
2017	PM-05	13	25	32	23	5	1	0	39	28	83
2017	PM-06	3	27	24	19	25	0	2	31	45	57

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	31	27	16	9	1	1	47	26	333
2017	PM-02	27	27	21	11	10	1	3	56	22	71
2017	PM-03	4	26	34	31	4	0	0	30	35	23
2017	PM-04	20	24	26	21	6	2	1	45	28	89
2017	PM-05	10	40	33	11	6	1	0	50	17	83
2017	PM-06	7	34	24	16	19	0	0	41	35	57

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	20	25	19	22	1	34	42	333
2017	PM-02	18	14	21	17	28	1	33	46	71
2017	PM-03	13	26	17	27	13	4	41	41	23
2017	PM-04	11	26	21	19	22	1	37	41	89
2017	PM-05	13	24	31	21	11	0	37	32	83
2017	PM-06	12	13	26	19	30	0	25	49	57

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	30	11	7	3	1	10	77	11	332
2017	PM-02	44	21	9	4	3	0	19	81	9	70
2017	PM-03	39	31	13	4	0	0	13	80	5	23
2017	PM-04	36	31	14	7	2	3	7	75	10	89
2017	PM-05	43	37	9	6	0	1	4	85	6	83
2017	PM-06	26	30	12	14	9	0	9	62	25	57

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	28	22	12	7	1	59	19	331
2017	PM-02	45	20	18	10	7	0	65	17	71
2017	PM-03	30	39	17	5	4	4	72	10	23
2017	PM-04	31	29	19	10	8	2	62	19	89
2017	PM-05	27	30	22	12	9	0	57	21	82
2017	PM-06	19	32	28	18	4	0	51	21	57

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	32	24	11	7	1	1	58	18	331
2017	PM-02	31	28	23	10	6	3	0	61	16	71
2017	PM-03	39	31	21	4	4	0	0	70	9	23
2017	PM-04	25	32	21	15	6	1	1	58	21	89
2017	PM-05	15	36	29	10	9	0	2	51	19	82
2017	PM-06	26	37	21	11	5	0	0	63	16	57

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	16	32	25	15	10	1	1	49	26	331
2017	PM-02	27	27	22	13	7	3	1	56	20	71
2017	PM-03	13	39	35	4	4	0	4	54	9	23
2017	PM-04	12	28	28	17	11	2	1	42	29	89
2017	PM-05	15	35	26	15	10	0	0	49	24	82
2017	PM-06	14	37	14	21	14	0	0	51	35	57

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	20	33	21	13	11	1	2	55	24	331
2017	PM-02	28	29	18	10	10	1	3	60	21	71
2017	PM-03	30	35	18	4	8	0	4	68	13	23
2017	PM-04	18	34	20	16	8	2	2	54	25	89
2017	PM-05	13	33	27	14	12	0	1	47	26	82
2017	PM-06	19	37	16	14	14	0	0	56	28	57

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	33	23	9	7	1	2	61	16	330
2017	PM-02	31	25	25	8	3	3	4	61	12	71
2017	PM-03	22	30	22	17	8	0	0	52	26	23
2017	PM-04	24	35	21	8	9	1	2	61	17	89
2017	PM-05	31	34	22	6	7	0	0	64	13	82
2017	PM-06	19	37	23	13	7	0	0	57	20	56

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	52	22	14	8	3	2	75	11	333
2017	PM-02	49	22	18	7	1	1	73	9	71
2017	PM-03	61	22	13	4	0	0	83	4	23
2017	PM-04	46	22	11	13	3	4	72	17	89
2017	PM-05	57	19	14	5	5	0	76	9	83
2017	PM-06	53	24	12	7	3	0	77	10	57

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	65	15	8	4	5	3	82	10	332
2017	PM-02	58	11	10	6	10	6	73	16	71
2017	PM-03	78	13	4	4	0	0	91	4	23
2017	PM-04	67	14	7	3	6	3	84	9	89
2017	PM-05	66	19	8	1	2	2	88	4	83
2017	PM-06	66	13	11	5	5	0	79	11	56

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	28	12	6	4	2	78	10	331
2017	PM-02	49	23	10	10	6	3	74	16	70
2017	PM-03	47	22	26	4	0	0	70	4	23
2017	PM-04	44	25	14	8	6	4	72	14	89
2017	PM-05	52	30	12	2	2	1	83	5	83
2017	PM-06	50	40	5	3	2	0	90	5	57

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	58	21	8	6	5	2	81	11	332
2017	PM-02	58	22	6	3	9	3	83	12	71
2017	PM-03	69	18	4	9	0	0	87	9	23
2017	PM-04	56	18	10	6	8	2	76	14	88
2017	PM-05	61	26	5	4	2	1	89	6	83
2017	PM-06	54	18	12	12	3	0	72	16	57

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	12	5	3	2	30	84	8	330
2017	PM-02	46	6	1	1	0	46	95	3	70
2017	PM-03	56	4	0	4	0	35	93	7	23
2017	PM-04	41	7	9	5	2	36	75	11	88
2017	PM-05	56	7	2	4	1	29	90	7	82
2017	PM-06	42	33	10	2	9	3	78	11	57

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	57	22	10	4	1	1	6	85	5	332
2017	PM-02	53	30	6	3	0	0	9	91	3	70
2017	PM-03	52	22	9	4	0	0	13	85	5	23
2017	PM-04	55	14	15	6	2	2	7	75	9	89
2017	PM-05	59	23	10	2	0	0	6	87	3	83
2017	PM-06	66	25	5	4	0	0	0	91	4	57

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	63	18	6	4	3	1	5	86	7	333
2017	PM-02	52	25	6	6	6	1	4	82	12	71
2017	PM-03	56	4	18	4	4	0	13	70	10	23
2017	PM-04	61	18	6	7	3	0	6	84	11	89
2017	PM-05	67	18	6	4	1	0	5	89	5	83
2017	PM-06	81	11	5	0	0	2	2	94	0	57

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	34	13	5	2	3	80	7	332
2017	PM-02	38	39	14	6	1	1	79	7	71
2017	PM-03	50	28	9	0	5	9	85	5	22
2017	PM-04	40	35	11	6	4	3	78	10	89
2017	PM-05	40	36	15	5	3	2	77	8	83
2017	PM-06	60	26	12	2	0	0	86	2	57

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	31	41	12	7	0	40	20	334
2017	PM-02	12	29	39	8	11	0	41	20	71
2017	PM-03	4	39	44	9	0	4	45	9	23
2017	PM-04	11	35	35	16	3	0	46	19	90
2017	PM-05	4	35	46	9	7	0	39	16	83
2017	PM-06	7	23	40	17	12	0	30	30	57

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	10	20	44	19	6	0	1	25	31	334
2017	PM-02	10	21	37	21	10	1	0	31	31	71
2017	PM-03	9	22	26	39	4	0	0	43	31	23
2017	PM-04	6	18	56	9	10	0	2	19	24	90
2017	PM-05	13	10	49	23	4	0	1	27	23	83
2017	PM-06	14	33	31	19	2	0	0	21	48	57

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	37	21	11	9	7	55	22	334
2017	PM-02	20	28	21	10	11	10	53	24	71
2017	PM-03	9	26	27	26	4	9	38	33	23
2017	PM-04	17	39	24	6	10	5	58	16	90
2017	PM-05	13	37	18	15	10	7	55	26	83
2017	PM-06	9	44	21	14	9	4	55	24	57

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	41	15	17	12	3	56	29	333
2017	PM-02	17	34	12	17	16	4	53	34	71
2017	PM-03	22	39	17	9	4	9	67	14	23
2017	PM-04	11	49	14	16	8	2	61	24	90
2017	PM-05	10	40	14	19	13	4	52	34	82
2017	PM-06	12	42	16	18	12	0	54	30	57

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	13	87	333
2017	PM-02	27	73	71
2017	PM-04	10	90	89
2017	PM-05	10	90	83
2017	PM-06	12	88	57
2014	PM	17	83	322
2014	PM-02	17	83	60
2014	PM-03	18	82	34
2014	PM-04	16	84	92
2014	PM-05	23	77	69
2014	PM-06	10	90	60

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	84	16	44
2017	PM-02	83	17	18
2014	PM	72	28	54
2014	PM-02	70	30	10
2014	PM-04	60	40	15
2014	PM-05	75	25	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	35	5	8	3	84	11	37
2017	PM-02	41	33	7	13	7	74	20	15
2014	PM	43	44	10	3	0	87	3	39
2014	PM-05	42	33	17	8	0	75	8	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	23	22	9	10	5	1	32	68	334
2017	PM-02	34	17	21	10	15	1	1	35	65	71
2017	PM-03	40	17	17	17	0	9	0	43	57	23
2017	PM-04	28	16	30	9	14	3	0	29	71	90
2017	PM-05	33	25	23	6	6	6	1	35	65	83
2017	PM-06	25	38	13	7	9	9	0	27	73	57

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	14	214
2017	PM-02	18	44
2017	PM-03	8	12
2017	PM-04	18	62
2017	PM-05	14	50
2017	PM-06	5	38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	29	214
2017	PM-02	23	44
2017	PM-03	25	12
2017	PM-04	37	62
2017	PM-05	36	50
2017	PM-06	13	38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	8	214
2017	PM-02	14	44
2017	PM-03	0	12
2017	PM-04	5	62
2017	PM-05	10	50
2017	PM-06	5	38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PM	69	214
2017	PM-02	64	44
2017	PM-03	25	12
2017	PM-04	73	62
2017	PM-05	74	50
2017	PM-06	79	38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PM	8	214
2017	PM-02	7	44
2017	PM-03	8	12
2017	PM-04	13	62
2017	PM-05	10	50
2017	PM-06	0	38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PM	27	214
2017	PM-02	30	44
2017	PM-03	33	12
2017	PM-04	29	62
2017	PM-05	20	50
2017	PM-06	30	38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PM	15	51	18	6	1	9	210
2017	PM-02	21	55	9	7	0	7	42
2017	PM-03	8	42	41	0	0	8	12
2017	PM-04	8	50	19	8	2	13	62
2017	PM-05	10	59	18	4	2	6	50
2017	PM-06	23	42	18	8	0	8	38

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	5	17	21	18	27	1	9	25	51	215
2017	PM-02	9	9	22	25	24	2	9	20	55	45
2017	PM-03	8	17	41	8	8	0	17	30	20	12
2017	PM-04	5	16	24	18	26	0	11	23	49	62
2017	PM-05	2	23	16	14	32	2	10	29	53	50
2017	PM-06	3	21	18	21	34	0	3	24	57	38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	2	8	14	19	39	4	14	12	70	215
2017	PM-02	4	0	15	24	38	4	13	5	76	45
2017	PM-03	0	0	8	25	33	0	33	0	87	12
2017	PM-04	2	11	13	19	40	6	8	15	70	62
2017	PM-05	0	10	18	10	38	6	18	13	63	50
2017	PM-06	3	11	13	21	40	0	13	15	70	38

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me