2017 Public Service Employee Survey Results for Transport Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 47 5 13 6 0 0 77 18 2652
2017 First official language - French 34 48 7 8 4 0 0 81 12 1229
2014 First official language - English 30 45 6 13 6 0 0 76 19 2305
2014 First official language - French 37 45 6 8 3 0 0 83 11 1143
2011 First official language - English 37 43 5 11 5 0 0 80 15 2819
2011 First official language - French 46 41 5 7 2 0 0 87 9 1298
2008 First official language - English 37 44 4 10 4 0 0 82 14 2515
2008 First official language - French 45 42 5 6 2 0 0 87 8 1106

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 18 4 2 1 1 1 93 3 2643
2017 First official language - French 48 36 7 6 2 1 0 85 8 1229
2014 First official language - English 75 17 4 1 1 1 1 94 2 2304
2014 First official language - French 52 35 6 4 2 1 0 87 6 1143
2011 First official language - English 78 15 3 1 1 0 1 95 2 2818
2011 First official language - French 54 31 6 6 2 1 0 86 8 1298
2008 First official language - English 77 16 3 2 1 0 1 95 3 2512
2008 First official language - French 54 31 7 6 2 0 0 85 8 1106

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 16 3 2 1 0 2 94 3 2652
2017 First official language - French 37 28 12 15 7 0 0 66 22 1230
2014 First official language - English 73 18 4 2 1 0 2 93 3 2307
2014 First official language - French 36 31 10 16 7 0 1 67 23 1143
2011 First official language - English 74 17 4 3 1 0 1 92 4 2819
2011 First official language - French 37 29 10 15 9 0 1 67 24 1298
2008 First official language - English 73 17 4 3 1 0 2 92 4 2510
2008 First official language - French 36 28 10 16 8 0 1 65 24 1106

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 6 12 7 0 0 74 20 2653
2017 First official language - French 38 41 8 8 5 0 0 79 13 1227
2014 First official language - English 41 33 6 11 8 0 0 74 20 2306
2014 First official language - French 40 40 9 7 4 0 0 80 11 1143
2011 First official language - English 43 34 8 9 6 0 0 78 15 2811
2011 First official language - French 45 37 8 6 3 0 0 83 9 1295

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 35 10 19 15 0 0 56 33 2654
2017 First official language - French 24 36 15 14 10 0 0 61 24 1229
2014 First official language - English 27 36 11 15 11 0 1 63 26 2306
2014 First official language - French 30 42 12 11 5 0 1 72 16 1143
2011 First official language - English 30 38 11 12 9 0 1 68 21 2816
2011 First official language - French 33 39 12 9 5 0 1 73 15 1297
2008 First official language - English 32 39 11 12 6 0 0 71 18 2512
2008 First official language - French 36 39 12 8 4 0 1 76 11 1105

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 39 9 6 3 0 0 82 9 2650
2017 First official language - French 36 45 11 5 3 0 0 81 8 1228
2014 First official language - English 42 40 9 6 3 0 0 82 9 2307
2014 First official language - French 37 41 12 5 3 0 0 79 8 1144
2011 First official language - English 43 36 9 7 5 0 0 80 11 2818
2011 First official language - French 42 37 11 6 3 0 0 79 9 1297
2008 First official language - English 41 40 10 7 3 0 0 81 10 2512
2008 First official language - French 40 39 12 6 3 0 0 79 9 1106

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 36 6 6 3 0 0 86 8 2648
2017 First official language - French 45 39 9 5 3 0 0 84 8 1225
2014 First official language - English 48 35 7 6 4 0 0 83 9 2306
2014 First official language - French 43 40 9 5 3 0 0 82 9 1144
2011 First official language - English 50 36 6 5 4 0 0 86 8 2816
2011 First official language - French 45 39 8 5 3 0 0 84 8 1298
2008 First official language - English 47 40 6 5 2 0 0 87 7 2516
2008 First official language - French 45 41 7 5 2 0 0 86 7 1106

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 38 9 8 3 0 0 80 11 2648
2017 First official language - French 43 42 9 6 1 0 0 84 7 1224
2014 First official language - English 43 38 8 7 3 0 0 81 10 2304
2014 First official language - French 43 42 9 3 2 0 0 86 5 1143

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 9 7 5 0 0 80 12 2648
2017 First official language - French 45 34 11 6 3 0 1 79 9 1225
2014 First official language - English 40 34 10 9 6 0 0 75 15 2301
2014 First official language - French 39 34 11 7 5 1 1 75 13 1144
2011 First official language - English 40 34 9 10 6 0 0 75 16 2816
2011 First official language - French 39 36 12 7 4 0 1 76 12 1300

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 25 11 12 11 2 9 62 26 2650
2017 First official language - French 35 27 11 8 7 2 11 71 17 1227
2014 First official language - English 35 24 11 10 10 2 8 66 22 2307
2014 First official language - French 35 27 10 7 8 2 11 71 17 1144
2011 First official language - English 29 27 9 13 13 1 8 62 28 2815
2011 First official language - French 35 25 10 9 9 2 11 69 20 1299
2008 First official language - English 35 27 8 13 10 1 5 67 25 2511
2008 First official language - French 41 24 8 9 8 1 9 72 20 1104

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 44 10 7 6 0 0 77 13 2651
2017 First official language - French 32 46 12 6 5 0 0 77 11 1228
2014 First official language - English 32 42 10 9 7 0 0 74 16 2306
2014 First official language - French 32 44 13 6 5 0 0 76 11 1143
2011 First official language - English 33 38 11 10 9 0 0 71 18 2814
2011 First official language - French 34 42 13 7 5 0 0 76 11 1298
2008 First official language - English 35 40 10 9 6 0 0 75 15 2500
2008 First official language - French 37 41 11 6 4 0 0 78 10 1102

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 39 14 12 9 0 0 65 20 2652
2017 First official language - French 30 37 18 9 5 1 0 67 15 1230
2014 First official language - English 25 36 15 12 11 1 0 61 24 2306
2014 First official language - French 27 35 17 13 8 1 0 62 21 1144
2011 First official language - English 23 33 16 14 14 0 0 56 28 2817
2011 First official language - French 24 37 20 11 8 0 0 61 19 1297

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 40 13 13 6 0 0 68 19 2649
2017 First official language - French 26 43 17 9 4 0 0 70 13 1228

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 11 7 4 0 0 78 11 2647
2017 First official language - French 34 45 11 6 3 0 0 80 9 1229
2014 First official language - English 39 39 12 6 4 1 0 78 10 2306
2014 First official language - French 38 41 12 6 3 0 0 79 9 1144
2011 First official language - English 37 39 10 7 6 1 0 77 13 2818
2011 First official language - French 37 41 12 6 4 0 0 78 10 1296
2008 First official language - English 41 37 10 6 5 1 0 79 11 2512
2008 First official language - French 41 40 11 5 3 0 0 81 8 1105

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 13 10 9 0 0 68 19 2647
2017 First official language - French 28 40 16 9 6 0 0 68 15 1229

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 33 8 4 2 0 0 86 6 2647
2017 First official language - French 46 38 11 3 2 0 0 84 5 1228
2014 First official language - English 61 27 7 3 2 0 0 88 5 2304
2014 First official language - French 57 30 9 2 2 0 0 87 4 1144
2011 First official language - English 58 29 7 4 2 0 0 87 6 2816
2011 First official language - French 53 34 8 3 1 0 0 88 4 1299

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 42 11 9 6 0 0 73 16 2644
2017 First official language - French 27 44 14 10 4 0 1 72 14 1225
2014 First official language - English 26 43 10 11 9 0 0 70 20 2307
2014 First official language - French 25 40 14 14 6 1 1 66 20 1144
2011 First official language - English 30 39 10 11 9 0 0 69 21 2813
2011 First official language - French 31 39 15 9 6 0 0 70 15 1299

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 33 15 10 6 0 0 69 17 2640
2017 First official language - French 30 39 16 8 5 0 1 70 13 1227
2014 First official language - English 32 34 14 11 9 0 0 66 20 2306
2014 First official language - French 30 36 18 9 6 0 1 67 15 1144

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 37 13 11 6 0 0 70 17 2646
2017 First official language - French 30 39 18 9 4 0 0 69 13 1226
2014 First official language - English 32 36 13 11 8 0 0 68 19 2305
2014 First official language - French 30 40 16 9 4 1 0 70 13 1143
2011 First official language - English 35 36 13 9 6 1 0 71 16 2814
2011 First official language - French 34 42 12 7 4 0 0 76 11 1298

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 37 11 6 4 0 0 79 10 2642
2017 First official language - French 38 42 11 6 3 0 0 80 9 1228
2014 First official language - English 41 37 11 6 3 0 0 79 10 2304
2014 First official language - French 39 42 12 4 3 0 0 80 8 1144
2011 First official language - English 41 37 9 8 5 0 0 78 13 2816
2011 First official language - French 41 43 9 4 3 0 0 84 7 1300
2008 First official language - English 43 39 8 6 4 0 0 82 10 2514
2008 First official language - French 43 42 8 4 2 0 0 85 7 1104

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 38 18 8 5 0 1 70 12 2653
2017 First official language - French 35 36 16 8 4 0 0 72 12 1230
2014 First official language - English 27 35 21 10 7 1 1 62 17 2306
2014 First official language - French 32 37 16 9 6 0 1 69 15 1144
2011 First official language - English 27 35 21 10 7 0 1 62 17 2818
2011 First official language - French 32 34 17 10 7 0 0 66 17 1299
2008 First official language - English 21 35 24 12 8 0 0 57 19 2515
2008 First official language - French 23 37 19 13 7 0 0 60 20 1105

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 24 36 17 8 1 2 26 36 2639
2017 First official language - French 8 26 37 17 7 1 3 25 36 1227
2014 First official language - English 12 25 37 17 6 1 2 24 39 2300
2014 First official language - French 12 30 34 14 7 1 2 22 43 1140
2011 First official language - English 14 27 35 15 7 1 2 22 42 2814
2011 First official language - French 12 33 30 16 6 0 3 23 46 1297
2008 First official language - English 11 29 36 16 6 1 2 23 41 2512
2008 First official language - French 10 33 36 14 5 1 2 20 44 1102

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 19 29 22 14 3 3 38 31 2628
2017 First official language - French 8 20 31 20 12 5 5 35 31 1223
2014 First official language - English 12 19 30 22 13 2 3 36 32 2293
2014 First official language - French 10 20 27 24 12 5 3 39 32 1138
2011 First official language - English 17 18 25 22 14 1 3 37 37 2806
2011 First official language - French 11 19 25 25 13 2 4 40 33 1298
2008 First official language - English 12 21 27 23 14 2 3 38 34 2509
2008 First official language - French 9 20 27 25 13 3 3 40 30 1100

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 24 31 17 8 2 3 26 41 2643
2017 First official language - French 17 29 30 12 7 2 4 20 49 1223
2014 First official language - English 18 26 31 14 6 2 3 21 46 2291
2014 First official language - French 22 31 27 11 5 2 2 16 56 1142
2011 First official language - English 18 25 29 15 8 1 3 24 46 2810
2011 First official language - French 21 25 30 13 7 1 3 20 49 1298
2008 First official language - English 14 24 33 18 8 1 2 26 40 2505
2008 First official language - French 14 26 32 15 8 1 3 24 42 1103

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 15 31 28 15 1 3 44 23 2623
2017 First official language - French 10 21 33 22 10 1 3 33 32 1218
2014 First official language - English 10 16 33 26 11 1 2 39 27 2287
2014 First official language - French 11 23 33 21 8 2 2 30 35 1138
2011 First official language - English 9 16 33 27 13 0 2 41 25 2807
2011 First official language - French 13 23 32 19 8 1 3 29 37 1297
2008 First official language - English 7 16 34 28 12 1 2 41 24 2499
2008 First official language - French 10 25 35 19 9 1 2 29 35 1103

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 22 29 16 10 3 3 27 42 2632
2017 First official language - French 16 26 25 17 9 2 5 27 45 1223
2014 First official language - English 21 25 28 15 7 1 3 23 48 2297
2014 First official language - French 20 27 26 14 8 3 3 23 49 1141
2011 First official language - English 23 22 27 15 9 1 3 25 47 2811
2011 First official language - French 19 25 28 14 9 1 4 25 46 1299
2008 First official language - English 19 24 28 17 9 1 2 27 44 2505
2008 First official language - French 15 24 31 16 10 1 4 27 41 1102

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 17 26 23 16 4 5 42 29 2635
2017 First official language - French 12 23 25 18 12 5 5 33 39 1226
2014 First official language - English 9 14 28 26 15 3 5 44 26 2298
2014 First official language - French 10 19 27 23 13 5 4 39 32 1140
2011 First official language - English 8 13 27 27 18 1 6 49 22 2811
2011 First official language - French 9 17 28 23 14 3 5 41 29 1299
2008 First official language - English 10 17 29 24 15 2 4 41 28 2509
2008 First official language - French 12 23 24 20 13 3 5 35 38 1102

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 30 14 8 2 3 23 45 2635
2017 First official language - French 13 25 34 14 7 3 4 22 41 1227
2014 First official language - English 22 27 28 12 6 1 3 19 51 2301
2014 First official language - French 16 26 35 13 5 3 3 19 44 1141
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 12 4 1 1 0 4 94 1 2654
2017 First official language - French 49 27 8 9 6 0 1 77 16 1228
2014 First official language - English 79 11 4 1 1 0 4 94 2 2304
2014 First official language - French 51 24 8 10 6 0 1 77 16 1141
2011 First official language - English 76 12 5 1 1 1 4 93 2 2818
2011 First official language - French 48 24 9 10 8 0 2 74 18 1299
2008 First official language - English 72 11 5 1 1 1 9 91 3 2512
2008 First official language - French 47 23 6 11 10 0 3 72 21 1105

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 30 14 10 9 4 4 65 20 2650
2017 First official language - French 24 35 16 8 6 5 5 66 15 1226
2014 First official language - English 32 30 13 9 9 3 3 66 19 2305
2014 First official language - French 28 30 17 8 8 4 5 63 18 1144

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 27 9 9 8 1 0 73 18 2652
2017 First official language - French 46 35 9 5 4 1 0 82 9 1224
2014 First official language - English 45 28 9 9 9 1 0 74 18 2307
2014 First official language - French 44 33 10 7 6 1 0 78 12 1144

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 34 12 11 8 1 0 69 19 2650
2017 First official language - French 34 39 13 7 4 1 1 75 12 1227
2014 First official language - English 31 36 11 13 6 1 1 69 20 2306
2014 First official language - French 31 43 12 8 4 2 0 75 12 1142
2011 First official language - English 30 35 11 13 8 1 1 66 22 2820
2011 First official language - French 33 40 13 7 5 2 0 74 13 1299
2008 First official language - English 32 34 11 14 8 1 1 67 22 2512
2008 First official language - French 32 43 11 7 5 2 1 77 12 1106

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 26 14 11 9 9 1 63 22 2646
2017 First official language - French 31 33 13 7 6 9 1 71 15 1226
2014 First official language - English 31 27 15 11 9 7 1 62 21 2306
2014 First official language - French 30 32 14 8 7 7 1 68 16 1142
2011 First official language - English 32 25 13 11 11 7 1 61 24 2819
2011 First official language - French 33 29 14 9 8 6 1 66 18 1296
2008 First official language - English 33 25 12 11 12 6 1 62 25 2512
2008 First official language - French 35 29 11 10 8 7 0 69 19 1106

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 21 17 15 14 16 2 43 36 2650
2017 First official language - French 12 23 18 14 9 19 4 46 30 1227
2014 First official language - English 12 21 19 16 17 13 3 39 38 2305
2014 First official language - French 10 23 21 16 12 15 4 41 34 1141

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 35 8 8 4 0 0 80 12 2645
2017 First official language - French 44 41 7 5 2 0 0 86 7 1228
2014 First official language - English 44 35 8 8 4 0 0 80 12 2305
2014 First official language - French 40 46 8 4 2 0 0 86 6 1140
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 11 8 5 1 1 75 14 2654
2017 First official language - French 41 35 12 7 4 1 1 77 11 1229
2014 First official language - English 40 33 11 8 6 1 1 74 15 2306
2014 First official language - French 37 34 13 9 5 1 0 72 15 1144
2011 First official language - English 33 35 13 11 9 0 0 68 20 2819
2011 First official language - French 35 36 15 9 5 0 0 72 13 1299
2008 First official language - English 29 34 13 13 11 0 0 64 23 2511
2008 First official language - French 31 37 14 9 8 1 0 68 18 1105

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 28 11 6 4 2 0 78 11 2651
2017 First official language - French 46 33 10 4 3 3 1 82 8 1229
2014 First official language - English 48 27 11 6 6 2 1 77 12 2306
2014 First official language - French 41 33 12 6 5 3 0 76 11 1143
2011 First official language - English 40 30 12 10 8 1 0 71 18 2817
2011 First official language - French 40 32 14 6 4 3 0 74 11 1299
2008 First official language - English 39 29 12 10 9 2 0 69 19 2508
2008 First official language - French 36 34 13 8 6 3 1 72 14 1106

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 30 9 8 6 1 1 77 14 2654
2017 First official language - French 44 35 10 6 3 1 0 80 10 1230
2014 First official language - English 43 31 9 9 7 1 0 75 16 2305
2014 First official language - French 40 34 11 8 5 1 0 76 13 1144
2011 First official language - English 37 32 10 11 9 0 0 69 21 2815
2011 First official language - French 36 37 13 7 6 0 0 73 13 1298
2008 First official language - English 34 33 9 12 11 0 0 67 23 2511
2008 First official language - French 36 34 12 10 7 1 0 70 18 1106

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 9 3 1 0 0 3 96 1 2649
2017 First official language - French 68 19 5 3 3 0 1 88 7 1227
2014 First official language - English 82 9 3 0 1 0 4 96 1 2306
2014 First official language - French 67 20 5 4 3 0 1 87 8 1144
2011 First official language - English 80 10 4 1 1 1 5 95 1 2816
2011 First official language - French 67 18 4 4 5 0 1 86 9 1298
2008 First official language - English 79 6 3 1 1 0 9 94 2 2507
2008 First official language - French 66 15 3 6 7 0 2 83 14 1105

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 23 7 5 5 3 4 82 10 2651
2017 First official language - French 50 27 8 4 4 3 4 83 9 1225
2014 First official language - English 49 23 9 6 6 3 4 77 13 2306
2014 First official language - French 41 29 10 5 6 4 5 77 12 1144
2011 First official language - English 40 27 9 8 10 2 3 71 19 2817
2011 First official language - French 38 29 10 8 8 3 4 72 17 1299

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 25 8 5 5 1 0 82 10 2651
2017 First official language - French 57 27 8 4 3 1 0 85 7 1229

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 23 10 4 4 2 0 82 8 2651
2017 First official language - French 57 26 9 3 4 1 0 84 7 1229

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 25 10 7 5 0 0 78 12 2645
2017 First official language - French 52 29 9 4 4 1 0 82 9 1228
2014 First official language - English 51 26 11 6 6 0 0 77 12 2307
2014 First official language - French 45 30 11 7 6 1 0 76 13 1144
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 36 15 10 6 4 6 65 18 613
2017 First official language - French 21 41 15 8 5 5 6 69 14 304
2014 First official language - English 30 35 13 9 6 2 6 70 16 576
2014 First official language - French 26 35 19 7 7 2 4 66 14 282

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 32 16 10 7 7 0 64 18 2654
2017 First official language - French 23 40 17 7 4 8 0 69 12 1229
2014 First official language - English 26 33 16 10 9 7 0 63 19 2307
2014 First official language - French 22 40 16 7 6 9 0 68 14 1142
2011 First official language - English 24 29 18 10 12 6 0 56 24 2817
2011 First official language - French 25 34 18 10 7 6 0 63 18 1297

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 32 17 14 10 3 0 57 25 2652
2017 First official language - French 20 37 22 11 6 3 0 59 18 1230
2014 First official language - English 22 31 18 14 12 2 0 55 27 2306
2014 First official language - French 21 36 21 11 9 3 0 59 20 1143
2011 First official language - English 21 28 16 14 19 1 0 50 34 2815
2011 First official language - French 22 34 19 12 10 3 0 58 22 1300
2008 First official language - English 23 29 15 13 18 2 0 53 32 2514
2008 First official language - French 23 37 18 11 9 2 0 61 21 1105

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 29 19 17 12 6 0 49 31 2652
2017 First official language - French 14 32 26 13 7 7 0 50 22 1225
2014 First official language - English 15 30 20 17 13 5 0 47 32 2305
2014 First official language - French 15 33 22 15 9 7 0 51 25 1141
2011 First official language - English 13 29 16 19 19 5 0 43 39 2819
2011 First official language - French 14 33 22 14 10 6 0 50 26 1300
2008 First official language - English 12 30 16 20 18 5 0 44 40 2510
2008 First official language - French 14 34 24 16 7 5 0 50 25 1107

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 27 18 14 15 7 0 50 31 2652
2017 First official language - French 17 29 23 13 11 8 0 49 26 1228
2014 First official language - English 17 25 18 15 18 6 0 45 35 2303
2014 First official language - French 16 28 22 15 12 8 0 48 29 1142
2011 First official language - English 15 26 16 15 21 7 0 44 38 2818
2011 First official language - French 17 30 22 13 12 7 0 50 26 1300
2008 First official language - English 14 28 14 16 21 8 0 46 39 2509
2008 First official language - French 16 31 21 14 11 8 0 51 26 1107

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 30 18 18 13 4 0 48 33 2652
2017 First official language - French 15 34 25 14 9 3 0 51 23 1224
2014 First official language - English 15 31 19 17 15 3 0 47 34 2305
2014 First official language - French 16 36 22 14 9 3 0 54 24 1141
2011 First official language - English 13 29 16 21 19 2 0 43 40 2819
2011 First official language - French 16 36 21 14 10 3 0 53 25 1299
2008 First official language - English 13 34 13 21 17 2 0 48 38 2514
2008 First official language - French 16 37 21 15 8 2 0 54 24 1104
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 40 17 13 5 2 0 64 19 2648
2017 First official language - French 22 42 21 11 3 2 0 65 14 1227
2014 First official language - English 21 40 18 11 8 2 0 62 19 2306
2014 First official language - French 23 44 19 9 4 2 0 68 13 1144
2011 First official language - English 21 39 16 13 10 2 0 61 23 2816
2011 First official language - French 25 42 17 9 5 2 0 68 14 1299

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 41 9 4 2 2 0 85 6 2649
2017 First official language - French 30 47 13 4 2 4 0 80 6 1226
2014 First official language - English 43 38 9 4 2 2 0 84 7 2305
2014 First official language - French 32 46 12 4 2 4 0 82 6 1142
2011 First official language - English 41 36 11 6 3 3 0 80 9 2816
2011 First official language - French 35 42 13 5 2 4 0 80 7 1301

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 12 8 4 3 1 75 12 2645
2017 First official language - French 30 43 12 8 4 3 1 75 12 1222
2014 First official language - English 38 36 11 6 4 2 1 77 11 2305
2014 First official language - French 33 39 11 7 5 4 1 76 13 1142
2011 First official language - English 35 32 12 9 7 4 1 71 17 2817
2011 First official language - French 34 33 11 10 5 5 1 72 16 1301
2008 First official language - English 32 33 12 9 8 4 1 69 18 2510
2008 First official language - French 32 34 13 11 6 4 1 69 17 1106

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 34 19 10 6 4 1 63 17 2648
2017 First official language - French 20 35 22 10 4 7 2 61 15 1225
2014 First official language - English 27 34 20 9 6 3 1 64 15 2305
2014 First official language - French 22 33 22 10 4 7 1 60 16 1142
2011 First official language - English 17 32 23 13 10 5 1 51 25 2818
2011 First official language - French 17 30 26 12 7 6 2 52 21 1300

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 24 18 14 12 10 3 50 29 2647
2017 First official language - French 14 28 22 10 9 12 5 51 23 1226
2014 First official language - English 19 22 20 13 14 9 3 47 31 2307
2014 First official language - French 14 26 17 12 13 14 3 49 31 1143
2011 First official language - English 15 21 19 15 16 11 2 42 36 2820
2011 First official language - French 14 25 18 12 11 16 4 49 28 1300

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 18 7 1 0 1 5 91 2 2650
2017 First official language - French 36 33 13 10 4 2 2 72 15 1226
2014 First official language - English 67 17 7 1 1 1 6 91 2 2307
2014 First official language - French 37 31 13 10 5 2 2 71 15 1144

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 16 5 2 1 3 3 92 3 2648
2017 First official language - French 42 37 8 6 3 2 2 82 10 1229
2014 First official language - English 73 14 5 1 0 3 4 94 1 2307
2014 First official language - French 48 34 7 5 3 2 1 85 8 1144
2011 First official language - English 75 13 6 1 0 2 3 93 1 2816
2011 First official language - French 53 29 8 5 3 1 1 83 8 1296
2008 First official language - English 78 12 5 1 1 1 2 93 2 2513
2008 First official language - French 51 30 7 6 3 0 1 83 10 1106

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 17 16 13 4 1 52 31 2649
2017 First official language - French 20 34 20 15 8 4 1 56 23 1227
2014 First official language - English 23 31 16 14 13 3 1 56 28 2307
2014 First official language - French 24 38 18 11 7 3 0 64 18 1142
2011 First official language - English 23 32 14 15 15 2 0 56 30 2817
2011 First official language - French 26 36 16 11 9 2 0 63 20 1297
2008 First official language - English 24 33 15 13 13 1 0 58 27 2513
2008 First official language - French 26 38 18 10 5 2 0 66 15 1106

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 28 15 17 17 3 2 49 36 2649
2017 First official language - French 19 30 19 13 13 3 3 52 28 1227
2014 First official language - English 18 24 16 16 21 3 2 44 39 2306
2014 First official language - French 19 28 18 14 15 4 3 50 31 1143
2011 First official language - English 14 25 15 17 26 2 2 40 44 2817
2011 First official language - French 17 30 18 15 16 2 2 49 32 1298
2008 First official language - English 13 29 14 17 24 1 2 44 42 2511
2008 First official language - French 19 32 18 15 12 1 2 53 28 1107

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 37 20 11 7 3 0 60 19 2649
2017 First official language - French 19 39 22 9 5 5 1 62 15 1230

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 33 17 4 3 6 1 75 7 2647
2017 First official language - French 31 40 17 3 2 7 1 77 5 1227
2014 First official language - English 41 31 15 4 3 6 1 77 7 2306
2014 First official language - French 35 41 14 3 1 5 0 80 5 1144

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 39 14 5 2 2 0 78 8 2652
2017 First official language - French 33 48 12 3 1 3 0 83 4 1225
2014 First official language - English 39 34 15 5 3 3 0 76 9 2306
2014 First official language - French 33 45 12 4 2 4 0 82 6 1144
2011 First official language - English 30 37 15 7 6 3 0 70 14 2820
2011 First official language - French 33 41 14 5 4 3 0 76 9 1299

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 35 9 6 3 0 0 81 9 2649
2017 First official language - French 42 44 8 3 2 0 0 87 5 1228
2014 First official language - English 47 33 10 5 4 0 0 80 9 2307
2014 First official language - French 44 42 6 4 3 1 0 87 7 1143
2011 First official language - English 40 35 11 7 7 0 0 74 15 2819
2011 First official language - French 41 40 10 4 4 0 0 81 8 1295
2008 First official language - English 36 38 11 8 7 0 0 74 16 2513
2008 First official language - French 36 44 12 4 3 0 0 80 8 1106

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 15 9 7 1 0 68 17 2649
2017 First official language - French 33 38 17 7 4 1 0 72 11 1227
2014 First official language - English 33 33 15 10 8 0 0 67 18 2307
2014 First official language - French 35 37 16 6 5 1 0 73 11 1143
2011 First official language - English 31 30 17 10 11 0 0 62 21 2814
2011 First official language - French 37 34 16 6 6 1 0 72 12 1298

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 35 14 11 6 0 0 69 17 2653
2017 First official language - French 32 40 16 8 4 1 0 72 12 1227
2014 First official language - English 32 35 14 10 7 1 0 68 18 2306
2014 First official language - French 33 39 17 7 4 0 0 72 11 1144
2011 First official language - English 31 32 14 12 11 0 0 63 23 2817
2011 First official language - French 35 37 14 8 6 0 0 72 14 1298
2008 First official language - English 32 36 11 12 8 0 0 68 21 2515
2008 First official language - French 36 41 13 6 3 0 0 78 9 1106

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 27 19 10 8 3 1 61 19 2651
2017 First official language - French 29 33 18 8 6 4 1 66 15 1226
2014 First official language - English 33 27 17 11 8 3 1 62 20 2307
2014 First official language - French 33 28 17 9 7 4 1 65 17 1144
2011 First official language - English 31 25 17 11 11 4 1 59 23 2816
2011 First official language - French 36 26 18 9 7 4 1 65 17 1300
2008 First official language - English 30 27 16 12 9 4 1 61 22 2511
2008 First official language - French 33 30 17 9 5 4 2 67 15 1106
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 27 38 35 2651
2017 First official language - French 28 39 32 1227
2014 First official language - English 27 37 36 2305
2014 First official language - French 32 39 29 1142
2011 First official language - English 27 38 36 2819
2011 First official language - French 33 37 29 1299

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 18 28 30 6 11 7 706
2017 First official language - French 20 34 33 4 5 5 347
2014 First official language - English 21 33 25 11 9999 10 630
2014 First official language - French 13 39 29 8 9999 10 365
2011 First official language - English 20 27 32 12 9999 9 755
2011 First official language - French 17 36 29 7 9999 11 435
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 18 82 2647
2017 First official language - French 17 83 1228
2014 First official language - English 19 81 2300
2014 First official language - French 17 83 1141

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 480
2017 First official language - French 50 202
2014 First official language - English 47 436
2014 First official language - French 48 188

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 480
2017 First official language - French 56 202
2014 First official language - English 63 436
2014 First official language - French 62 188

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 480
2017 First official language - French 7 202
2014 First official language - English 8 436
2014 First official language - French 11 188

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 480
2017 First official language - French 3 202
2014 First official language - English 3 436

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 480
2017 First official language - French 5 202
2014 First official language - English 8 436
2014 First official language - French 3 188

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 480
2017 First official language - French 3 202
2014 First official language - English 3 436
2014 First official language - French 4 188

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 480
2017 First official language - French 34 203
2014 First official language - English 44 436
2014 First official language - French 37 189

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 480
2017 First official language - French 40 203
2014 First official language - English 37 436
2014 First official language - French 47 189

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 480
2017 First official language - French 43 203
2014 First official language - English 43 436
2014 First official language - French 41 189

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 480
2017 First official language - French 33 203
2014 First official language - English 38 436
2014 First official language - French 33 189

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 480
2017 First official language - French 27 203
2014 First official language - English 30 436
2014 First official language - French 24 189

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 480
2017 First official language - French 64 203
2014 First official language - English 52 436
2014 First official language - French 59 189

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 480
2017 First official language - French 33 203
2014 First official language - English 37 436
2014 First official language - French 25 189

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 480
2017 First official language - French 0 203
2014 First official language - English 1 436
2014 First official language - French 0 189

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 480
2017 First official language - French 8 203
2014 First official language - English 6 436
2014 First official language - French 5 189

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 480
2017 First official language - French 10 203
2014 First official language - English 15 436
2014 First official language - French 13 189

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 480
2017 First official language - French 40 203
2014 First official language - English 50 436
2014 First official language - French 44 189

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 480
2017 First official language - French 26 203
2014 First official language - English 29 436
2014 First official language - French 26 189

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 480
2017 First official language - French 13 203
2014 First official language - English 13 436
2014 First official language - French 16 189

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 480
2017 First official language - French 57 204
2014 First official language - English 53 435
2014 First official language - French 59 189

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 480
2017 First official language - French 30 204
2014 First official language - English 25 435
2014 First official language - French 29 189

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 480
2017 First official language - French 13 204
2014 First official language - English 11 435
2014 First official language - French 12 189

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 480
2017 First official language - French 19 204
2014 First official language - English 24 435
2014 First official language - French 20 189

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 480
2017 First official language - French 6 204
2014 First official language - English 10 435
2014 First official language - French 11 189

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 480
2017 First official language - French 7 204
2014 First official language - English 11 435
2014 First official language - French 6 189

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 480
2017 First official language - French 15 204
2014 First official language - English 14 435
2014 First official language - French 21 189

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 480
2017 First official language - French 13 204
2014 First official language - English 11 435
2014 First official language - French 11 189

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 480
2017 First official language - French 22 204
2014 First official language - English 25 435
2014 First official language - French 18 189

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 441
2017 First official language - French 13 189
2014 First official language - English 12 389
2014 First official language - French 18 178

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 441
2017 First official language - French 16 189
2014 First official language - English 14 389
2014 First official language - French 15 178

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 441
2017 First official language - French 11 189
2014 First official language - English 10 389
2014 First official language - French 12 178

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 441
2017 First official language - French 8 189
2014 First official language - English 8 389
2014 First official language - French 9 178

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 441
2017 First official language - French 11 189
2014 First official language - English 13 389
2014 First official language - French 10 178

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 441
2017 First official language - French 15 189
2014 First official language - English 11 389
2014 First official language - French 12 178

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 441
2017 First official language - French 20 189
2014 First official language - English 11 389
2014 First official language - French 16 178

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 441
2017 First official language - French 7 189
2014 First official language - English 5 389
2014 First official language - French 6 178

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 441
2017 First official language - French 8 189
2014 First official language - English 9 389
2014 First official language - French 13 178

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 441
2017 First official language - French 18 189
2014 First official language - English 24 389
2014 First official language - French 19 178

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 441
2017 First official language - French 9 189
2014 First official language - English 8 389
2014 First official language - French 8 178

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 441
2017 First official language - French 34 189
2014 First official language - English 41 389
2014 First official language - French 40 178

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 441
2017 First official language - French 41 189
2014 First official language - English 54 389
2014 First official language - French 45 178

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 441

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 441
2017 First official language - French 11 189
2014 First official language - English 10 389
2014 First official language - French 14 178

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 92 8 479
2017 First official language - French 87 13 203

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 17 20 7 8 25 7 49 21 2651
2017 First official language - French 13 22 19 5 5 28 8 54 16 1228
2014 First official language - English 16 17 21 7 9 25 7 48 22 2306
2014 First official language - French 14 18 19 6 6 28 8 52 19 1143

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 29 18 7 6 11 1 65 15 2647
2017 First official language - French 23 38 18 5 4 11 1 69 10 1226
2014 First official language - English 25 27 21 7 6 12 2 61 15 2305
2014 First official language - French 24 35 19 5 5 12 1 68 11 1143
2011 First official language - English 29 35 17 6 6 7 0 69 13 2816
2011 First official language - French 29 39 15 5 3 8 0 75 9 1298
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 51 8 4 1 1 5 85 6 2649
2017 First official language - French 22 47 14 6 2 2 8 77 8 1230
2014 First official language - English 28 52 8 4 1 1 5 86 5 2306
2014 First official language - French 21 47 16 6 2 1 7 75 8 1144
2011 First official language - English 29 52 7 5 2 1 4 86 7 2819
2011 First official language - French 24 47 13 6 2 1 6 77 9 1300
2008 First official language - English 29 50 8 6 2 1 4 84 8 2515
2008 First official language - French 23 46 14 6 3 1 6 75 10 1107

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 22 23 9 7 23 6 44 23 2647
2017 First official language - French 9 21 22 7 4 25 12 48 17 1224
2014 First official language - English 9 19 24 10 9 20 9 39 27 2307
2014 First official language - French 8 20 23 7 6 27 10 44 20 1143
2011 First official language - English 9 20 22 10 12 20 6 40 30 2819
2011 First official language - French 9 21 22 8 7 24 10 46 22 1300

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 30 11 4 2 8 5 82 6 2652
2017 First official language - French 39 34 10 2 1 6 8 85 4 1228
2014 First official language - English 40 31 11 3 2 7 5 81 6 2307
2014 First official language - French 36 36 10 2 1 8 7 84 4 1143
2011 First official language - English 38 31 11 5 3 7 4 79 9 2820
2011 First official language - French 35 38 9 4 1 7 6 84 6 1300
2008 First official language - English 35 35 11 5 2 7 4 79 8 2516
2008 First official language - French 34 39 10 3 2 5 6 83 5 1105

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 31 13 6 4 11 5 71 12 2650
2017 First official language - French 31 35 11 4 2 10 7 79 7 1223
2014 First official language - English 29 30 15 6 5 10 5 69 13 2304
2014 First official language - French 29 34 13 4 2 12 6 78 7 1143
2011 First official language - English 27 30 14 8 6 11 4 68 16 2816
2011 First official language - French 30 36 11 5 2 9 7 78 9 1300
2008 First official language - English 29 30 12 9 8 7 4 66 20 2514
2008 First official language - French 32 37 11 5 3 5 6 78 10 1106
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 2651
2017 First official language - French 7 93 1225
2014 First official language - English 8 92 2300
2014 First official language - French 7 93 1141

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 202
2017 First official language - French 31 80
2014 First official language - English 31 185
2014 First official language - French 41 83

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 84 202
2017 First official language - French 89 80
2014 First official language - English 87 185
2014 First official language - French 80 83

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 202
2017 First official language - French 0 80
2014 First official language - English 0 185

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 202
2017 First official language - French 7 80
2014 First official language - English 7 185

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 202
2017 First official language - French 7 80
2014 First official language - English 3 185

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 202
2014 First official language - English 5 185
2014 First official language - French 11 83

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 201
2017 First official language - French 9 79
2014 First official language - English 15 186
2014 First official language - French 10 83

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 201
2017 First official language - French 11 79
2014 First official language - English 14 186
2014 First official language - French 14 83

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 201
2017 First official language - French 8 79
2014 First official language - English 7 186
2014 First official language - French 7 83

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 201
2014 First official language - English 4 186

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 201
2017 First official language - French 18 79
2014 First official language - English 26 186
2014 First official language - French 20 83

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 201
2017 First official language - French 29 79
2014 First official language - English 27 186
2014 First official language - French 13 83

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 201
2014 First official language - English 9 186

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 201
2017 First official language - French 22 79
2014 First official language - English 18 186
2014 First official language - French 16 83

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 201
2014 First official language - English 14 186
2014 First official language - French 11 83

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 201
2017 First official language - French 34 79
2014 First official language - English 33 186
2014 First official language - French 41 83

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 201
2017 First official language - French 28 80
2014 First official language - English 31 186
2014 First official language - French 33 83

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 201
2017 First official language - French 19 80
2014 First official language - English 10 186
2014 First official language - French 14 83

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 201
2017 First official language - French 11 80
2014 First official language - English 8 186
2014 First official language - French 7 83

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 201
2017 First official language - French 23 80
2014 First official language - English 19 186
2014 First official language - French 18 83

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 201
2014 First official language - English 4 186
2014 First official language - French 6 83

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 201
2017 First official language - French 9 80
2014 First official language - English 11 186
2014 First official language - French 10 83

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 201
2014 First official language - English 5 186
2014 First official language - French 9 83

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 201
2017 First official language - French 7 80
2014 First official language - English 10 186

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 201
2017 First official language - French 48 80
2014 First official language - English 50 186
2014 First official language - French 41 83

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 184
2014 First official language - English 3 166

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 184
2017 First official language - French 14 73
2014 First official language - English 11 166
2014 First official language - French 11 75

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 184

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 184
2017 First official language - French 0 73

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 184
2017 First official language - French 8 73
2014 First official language - English 5 166
2014 First official language - French 7 75

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 184
2017 First official language - French 14 73
2014 First official language - English 9 166
2014 First official language - French 15 75

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 184
2017 First official language - French 8 73
2014 First official language - English 10 166
2014 First official language - French 11 75

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 184
2014 First official language - English 7 166
2014 First official language - French 11 75

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 184
2017 First official language - French 21 73
2014 First official language - English 19 166
2014 First official language - French 17 75

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 184
2017 First official language - French 7 73
2014 First official language - English 11 166

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 184
2017 First official language - French 39 73
2014 First official language - English 51 166
2014 First official language - French 47 75

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 73
2014 First official language - French 0 75

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 184
2017 First official language - French 58 73
2014 First official language - English 67 166
2014 First official language - French 48 75

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 184
2017 First official language - French 15 73
2014 First official language - English 13 166
2014 First official language - French 10 75

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 88 12 202
2017 First official language - French 87 13 80

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 16 22 3 3 31 8 54 9 2654
2017 First official language - French 14 20 19 2 2 34 8 58 8 1229
2014 First official language - English 17 14 22 3 4 32 7 52 11 2303
2014 First official language - French 14 16 19 2 3 37 8 55 10 1143

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 28 19 4 3 14 2 70 8 2651
2017 First official language - French 25 36 18 3 2 15 2 73 5 1227
2014 First official language - English 28 26 21 3 3 16 3 67 8 2303
2014 First official language - French 25 32 18 3 3 18 2 71 7 1142
2011 First official language - English 34 32 16 5 3 9 0 74 8 2819
2011 First official language - French 32 40 14 3 2 9 0 79 5 1300
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 28 19 12 11 0 2 57 24 2642
2017 First official language - French 27 24 21 12 12 0 4 53 25 1226

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 30 24 16 10 0 1 49 27 2645
2017 First official language - French 15 23 30 18 12 0 1 39 30 1227

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 32 21 12 7 1 2 59 19 2641
2017 First official language - French 17 27 27 16 10 1 1 45 27 1225

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 24 21 18 14 1 2 46 33 2646
2017 First official language - French 18 22 23 18 16 1 2 41 35 1226

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 28 11 5 3 1 7 80 8 2637
2017 First official language - French 38 27 15 5 5 1 10 72 11 1223

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 33 19 11 6 0 1 64 17 2644
2017 First official language - French 32 29 20 10 7 1 1 62 17 1227

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 35 21 11 5 1 1 63 16 2638
2017 First official language - French 29 33 21 10 4 1 2 64 14 1226

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 33 23 14 8 1 1 54 22 2639
2017 First official language - French 22 31 25 13 6 1 1 54 20 1226

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 33 20 12 8 1 1 59 20 2644
2017 First official language - French 25 33 23 11 6 1 2 59 18 1226

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 34 21 11 6 1 2 60 18 2640
2017 First official language - French 27 30 22 12 7 1 2 58 19 1224

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 25 12 5 3 0 1 79 9 2645
2017 First official language - French 56 25 11 4 2 0 3 83 6 1229

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 14 7 4 3 1 2 87 7 2645
2017 First official language - French 71 11 7 4 3 0 4 86 7 1227

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 29 9 3 2 0 1 85 6 2644
2017 First official language - French 57 22 10 4 3 0 3 82 7 1225

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 21 9 5 4 0 1 82 9 2644
2017 First official language - French 62 18 8 5 4 0 3 82 10 1227

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 13 5 2 1 0 26 89 4 2641
2017 First official language - French 54 11 5 3 1 0 26 88 6 1228

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 22 8 2 1 1 5 88 4 2624
2017 First official language - French 66 16 7 2 1 1 7 89 3 1228

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 18 6 3 2 1 3 88 5 2642
2017 First official language - French 73 13 5 3 2 0 5 90 5 1228

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 30 11 3 2 0 2 84 5 2643
2017 First official language - French 53 27 12 4 1 0 3 82 5 1227

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 35 37 12 4 0 0 47 16 2655
2017 First official language - French 12 29 41 13 5 0 0 41 18 1229

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 18 41 23 10 0 0 33 25 2647
2017 First official language - French 6 18 36 24 14 0 1 38 25 1225

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 32 21 12 8 9 0 54 23 2651
2017 First official language - French 15 37 23 9 6 10 0 58 17 1229

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 37 19 15 9 3 0 56 25 2646
2017 First official language - French 15 44 21 11 6 3 0 61 17 1227
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 15 85 2647
2017 First official language - French 14 86 1229
2014 First official language - English 14 86 2301
2014 First official language - French 12 88 1142

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 76 24 386
2017 First official language - French 77 23 171
2014 First official language - English 70 30 328
2014 First official language - French 77 23 134

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 35 7 9 2 1 0 82 11 293
2017 First official language - French 57 31 4 6 1 1 0 89 7 132
2014 First official language - English 53 30 7 5 2 1 2 86 7 230
2014 First official language - French 48 36 7 5 2 2 1 86 7 103
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 27 17 8 7 6 1 37 63 2654
2017 First official language - French 40 23 16 9 6 4 2 43 57 1230

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 1556
2017 First official language - French 12 669

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 1556
2017 First official language - French 24 669

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 1556
2017 First official language - French 9 669

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 1556
2017 First official language - French 58 669

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 1556
2017 First official language - French 8 669

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 1556
2017 First official language - French 33 669

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 16 53 16 7 2 7 1523
2017 First official language - French 17 51 16 6 3 7 648

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 20 20 15 21 3 12 34 42 1571
2017 First official language - French 7 16 17 18 22 3 17 29 50 670

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 12 17 16 33 4 14 20 60 1574
2017 First official language - French 3 9 15 16 35 4 19 16 65 670
Report a problem or mistake on this page
Date modified: