2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 49 5 8 2 0 0 84 11 95
2017 IS-02 30 70 0 0 0 0 0 100 0 14
2017 IS-03 59 41 0 0 0 0 0 100 0 22
2017 IS-04 19 57 3 18 3 0 0 75 21 28
2017 IS-05 32 37 20 5 7 0 0 68 12 19
2017 IS-06 41 43 0 16 0 0 0 84 16 12
2014 IS 36 49 4 10 1 0 0 85 11 101
2014 IS-02 0 64 0 29 7 0 0 64 36 14
2014 IS-03 60 36 4 0 0 0 0 96 0 25
2014 IS-04 27 58 4 12 0 0 0 85 12 26
2014 IS-05 42 42 4 13 0 0 0 83 13 24
2014 IS-06 36 55 9 0 0 0 0 91 0 11
2011 IS 48 43 1 6 1 0 1 91 7 136
2011 IS-02 50 38 0 13 0 0 0 88 13 16
2011 IS-03 42 53 0 5 0 0 0 95 5 38
2011 IS-04 53 38 3 3 5 0 0 90 8 40
2011 IS-05 46 39 0 11 0 0 4 89 11 28
2011 IS-06 50 43 7 0 0 0 0 93 0 14
2008 IS 43 48 2 5 2 0 0 91 7 111
2008 IS-02 41 53 0 6 0 0 0 94 6 17
2008 IS-03 44 44 4 4 4 0 0 89 7 27
2008 IS-04 42 50 0 6 3 0 0 92 8 36
2008 IS-05 33 50 0 17 0 0 0 83 17 12
2008 IS-06 47 47 7 0 0 0 0 93 0 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 72 21 4 1 1 0 0 94 2 94
2017 IS-02 77 16 7 0 0 0 0 93 0 14
2017 IS-03 68 23 5 5 0 0 0 91 5 22
2017 IS-04 74 19 7 0 0 0 0 93 0 27
2017 IS-05 68 25 0 0 7 0 0 93 7 19
2017 IS-06 76 24 0 0 0 0 0 100 0 12
2014 IS 66 25 3 5 0 0 1 92 5 101
2014 IS-02 57 21 14 8 0 0 0 78 8 14
2014 IS-03 64 28 0 8 0 0 0 92 8 25
2014 IS-04 69 23 0 4 0 0 4 96 4 26
2014 IS-05 67 25 4 4 0 0 0 92 4 24
2014 IS-06 82 18 0 0 0 0 0 100 0 11
2011 IS 74 17 4 3 2 0 0 91 5 136
2011 IS-02 81 19 0 0 0 0 0 100 0 16
2011 IS-03 66 24 8 3 0 0 0 89 3 38
2011 IS-04 80 10 5 3 3 0 0 90 5 40
2011 IS-05 75 18 0 4 4 0 0 93 7 28
2011 IS-06 71 14 0 7 7 0 0 86 14 14
2008 IS 76 21 2 2 0 0 0 96 2 111
2008 IS-02 82 12 6 0 0 0 0 94 0 17
2008 IS-03 74 26 0 0 0 0 0 100 0 27
2008 IS-04 78 19 0 3 0 0 0 97 3 36
2008 IS-05 75 25 0 0 0 0 0 100 0 12
2008 IS-06 73 20 0 7 0 0 0 93 7 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 66 12 9 11 1 0 0 79 12 95
2017 IS-02 73 13 0 7 7 0 0 87 13 14
2017 IS-03 59 18 14 9 0 0 0 77 9 22
2017 IS-04 62 10 7 20 0 0 0 73 20 28
2017 IS-05 80 0 15 5 0 0 0 80 5 19
2017 IS-06 59 24 8 8 0 0 0 84 8 12
2014 IS 54 27 6 8 4 0 1 82 12 101
2014 IS-02 50 43 7 0 0 0 0 93 0 14
2014 IS-03 60 20 0 12 8 0 0 80 20 25
2014 IS-04 54 19 12 4 8 0 4 76 12 26
2014 IS-05 46 38 4 13 0 0 0 83 13 24
2014 IS-06 73 9 9 9 0 0 0 82 9 11
2011 IS 60 19 8 7 6 0 0 79 13 136
2011 IS-02 56 31 6 6 0 0 0 88 6 16
2011 IS-03 53 26 11 5 5 0 0 79 11 38
2011 IS-04 75 10 3 8 5 0 0 85 13 40
2011 IS-05 54 18 11 7 11 0 0 71 18 28
2011 IS-06 57 14 14 7 7 0 0 71 14 14
2008 IS 58 25 5 8 3 0 1 84 11 111
2008 IS-02 65 29 0 6 0 0 0 94 6 17
2008 IS-03 59 11 7 7 11 0 4 73 19 27
2008 IS-04 56 28 3 14 0 0 0 83 14 36
2008 IS-05 50 42 8 0 0 0 0 92 0 12
2008 IS-06 60 20 13 7 0 0 0 80 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 46 39 6 8 1 0 0 85 9 95
2017 IS-02 43 43 0 7 7 0 0 87 13 14
2017 IS-03 45 45 0 9 0 0 0 91 9 22
2017 IS-04 52 33 11 3 0 0 0 86 3 28
2017 IS-05 32 40 10 18 0 0 0 72 18 19
2017 IS-06 59 32 8 0 0 0 0 92 0 12
2014 IS 47 39 5 6 2 0 0 87 8 101
2014 IS-02 35 50 0 8 7 0 0 85 15 14
2014 IS-03 60 32 4 4 0 0 0 92 4 25
2014 IS-04 31 54 8 8 0 0 0 85 8 26
2014 IS-05 58 29 0 8 4 0 0 88 13 24
2014 IS-06 55 36 9 0 0 0 0 91 0 11
2011 IS 52 33 7 5 3 0 1 85 8 135
2011 IS-02 56 38 0 0 6 0 0 94 6 16
2011 IS-03 45 37 8 5 5 0 0 82 11 38
2011 IS-04 59 28 5 8 0 0 0 87 8 39
2011 IS-05 50 29 7 7 4 0 4 81 11 28
2011 IS-06 50 36 14 0 0 0 0 86 0 14

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 39 10 14 3 1 3 71 18 95
2017 IS-02 23 43 7 13 0 0 13 77 16 14
2017 IS-03 32 45 14 0 5 0 5 81 5 22
2017 IS-04 33 31 7 17 8 4 0 67 26 28
2017 IS-05 32 25 22 22 0 0 0 57 22 19
2017 IS-06 19 65 0 16 0 0 0 84 16 12
2014 IS 37 42 9 7 2 1 2 82 9 101
2014 IS-02 21 36 28 14 0 0 0 57 14 14
2014 IS-03 48 25 12 4 0 4 8 82 5 25
2014 IS-04 35 46 8 8 4 0 0 81 12 26
2014 IS-05 42 46 0 8 4 0 0 88 13 24
2014 IS-06 36 64 0 0 0 0 0 100 0 11
2011 IS 46 38 6 4 4 0 1 85 9 136
2011 IS-02 63 19 0 13 0 0 6 87 13 16
2011 IS-03 42 37 13 3 5 0 0 79 8 38
2011 IS-04 48 40 5 3 5 0 0 88 8 40
2011 IS-05 32 54 0 7 7 0 0 86 14 28
2011 IS-06 64 29 7 0 0 0 0 93 0 14
2008 IS 34 50 7 5 2 1 0 85 7 111
2008 IS-02 29 41 12 12 6 0 0 71 18 17
2008 IS-03 48 48 4 0 0 0 0 96 0 27
2008 IS-04 28 61 8 3 0 0 0 89 3 36
2008 IS-05 8 58 8 17 8 0 0 67 25 12
2008 IS-06 47 33 7 7 0 7 0 86 7 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 51 34 10 3 2 0 0 85 5 95
2017 IS-02 30 50 13 7 0 0 0 80 7 14
2017 IS-03 41 41 9 0 9 0 0 82 9 22
2017 IS-04 68 21 7 3 0 0 0 90 3 28
2017 IS-05 55 25 15 5 0 0 0 80 5 19
2017 IS-06 49 43 8 0 0 0 0 92 0 12
2014 IS 39 48 8 3 2 0 0 87 5 101
2014 IS-02 22 50 14 7 7 0 0 72 14 14
2014 IS-03 44 48 4 0 4 0 0 92 4 25
2014 IS-04 54 38 8 0 0 0 0 92 0 26
2014 IS-05 33 54 8 4 0 0 0 88 4 24
2014 IS-06 27 64 0 9 0 0 0 91 9 11
2011 IS 53 36 4 7 1 0 0 89 7 136
2011 IS-02 50 31 13 6 0 0 0 81 6 16
2011 IS-03 47 42 5 3 3 0 0 89 5 38
2011 IS-04 58 35 0 8 0 0 0 93 8 40
2011 IS-05 61 21 4 14 0 0 0 82 14 28
2011 IS-06 43 57 0 0 0 0 0 100 0 14
2008 IS 49 41 5 5 1 0 0 90 5 111
2008 IS-02 41 47 0 12 0 0 0 88 12 17
2008 IS-03 44 48 4 0 4 0 0 93 4 27
2008 IS-04 53 39 6 3 0 0 0 92 3 36
2008 IS-05 50 33 0 17 0 0 0 83 17 12
2008 IS-06 53 33 13 0 0 0 0 87 0 15

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 62 31 5 1 1 0 0 93 2 95
2017 IS-02 43 57 0 0 0 0 0 100 0 14
2017 IS-03 59 36 0 0 5 0 0 95 5 22
2017 IS-04 72 21 3 3 0 0 0 93 3 28
2017 IS-05 60 25 15 0 0 0 0 85 0 19
2017 IS-06 68 24 8 0 0 0 0 92 0 12
2014 IS 51 38 7 4 0 0 0 89 4 101
2014 IS-02 36 50 7 7 0 0 0 86 7 14
2014 IS-03 48 44 4 4 0 0 0 92 4 25
2014 IS-04 65 27 8 0 0 0 0 92 0 26
2014 IS-05 46 42 4 8 0 0 0 88 8 24
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 62 33 1 2 1 0 0 95 4 135
2011 IS-02 69 25 0 6 0 0 0 94 6 16
2011 IS-03 53 39 3 3 3 0 0 92 5 38
2011 IS-04 72 26 0 3 0 0 0 97 3 39
2011 IS-05 61 36 0 0 4 0 0 96 4 28
2011 IS-06 57 36 7 0 0 0 0 93 0 14
2008 IS 59 35 3 3 1 0 0 94 4 111
2008 IS-02 53 29 0 12 6 0 0 82 18 17
2008 IS-03 70 26 4 0 0 0 0 96 0 27
2008 IS-04 58 42 0 0 0 0 0 100 0 36
2008 IS-05 58 33 8 0 0 0 0 92 0 12
2008 IS-06 53 40 7 0 0 0 0 93 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 49 33 7 7 2 1 0 84 9 95
2017 IS-02 63 23 7 0 7 0 0 87 7 14
2017 IS-03 32 45 18 5 0 0 0 77 5 22
2017 IS-04 49 42 3 5 0 0 0 92 5 28
2017 IS-05 42 20 7 20 5 7 0 66 27 19
2017 IS-06 76 24 0 0 0 0 0 100 0 12
2014 IS 48 35 9 5 2 1 0 84 7 101
2014 IS-02 57 28 7 0 7 0 0 86 7 14
2014 IS-03 56 40 4 0 0 0 0 96 0 25
2014 IS-04 35 38 12 8 4 4 0 76 12 26
2014 IS-05 46 33 8 13 0 0 0 79 13 24
2014 IS-06 55 36 9 0 0 0 0 91 0 11

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 33 13 8 3 0 0 75 11 95
2017 IS-02 57 43 0 0 0 0 0 100 0 14
2017 IS-03 45 41 14 0 0 0 0 86 0 22
2017 IS-04 44 29 21 3 3 0 0 73 7 28
2017 IS-05 32 27 15 16 10 0 0 58 27 19
2017 IS-06 35 24 8 32 0 0 0 59 32 12
2014 IS 31 41 8 10 9 1 0 73 19 100
2014 IS-02 21 50 7 14 7 0 0 72 21 14
2014 IS-03 45 42 4 0 4 4 0 91 4 24
2014 IS-04 27 42 8 12 12 0 0 69 23 26
2014 IS-05 33 33 8 13 13 0 0 67 25 24
2014 IS-06 18 36 18 18 9 0 0 55 27 11
2011 IS 49 34 9 4 4 0 1 83 8 136
2011 IS-02 56 19 6 13 0 0 6 80 13 16
2011 IS-03 50 37 11 3 0 0 0 87 3 38
2011 IS-04 53 30 5 8 5 0 0 83 13 40
2011 IS-05 39 46 4 0 11 0 0 86 11 28
2011 IS-06 43 29 29 0 0 0 0 71 0 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 23 13 13 5 6 21 59 24 95
2017 IS-02 27 37 0 7 0 7 23 90 10 14
2017 IS-03 18 18 9 5 5 9 36 67 17 22
2017 IS-04 25 30 14 14 7 4 7 62 23 28
2017 IS-05 15 20 20 28 10 7 0 38 41 19
2017 IS-06 16 0 19 8 0 0 57 38 19 12
2014 IS 39 25 8 10 6 3 9 73 18 101
2014 IS-02 43 21 22 7 0 0 7 69 8 14
2014 IS-03 40 25 4 4 0 12 16 89 5 25
2014 IS-04 42 31 8 12 8 0 0 73 19 26
2014 IS-05 46 33 0 13 8 0 0 79 21 24
2014 IS-06 18 0 9 18 18 0 36 29 57 11
2011 IS 43 31 6 7 3 0 11 83 11 136
2011 IS-02 38 38 0 13 6 0 6 80 20 16
2011 IS-03 42 29 8 5 0 0 16 84 6 38
2011 IS-04 58 30 3 8 3 0 0 88 10 40
2011 IS-05 36 43 7 4 4 0 7 85 8 28
2011 IS-06 21 7 14 7 7 0 43 50 25 14
2008 IS 44 25 7 13 5 0 6 74 18 110
2008 IS-02 65 12 6 6 0 0 12 87 7 17
2008 IS-03 46 23 4 19 8 0 0 69 27 26
2008 IS-04 42 28 8 17 3 0 3 71 20 36
2008 IS-05 33 50 0 17 0 0 0 83 17 12
2008 IS-06 20 27 13 0 13 0 27 64 18 15

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 50 8 5 4 1 0 82 9 95
2017 IS-02 13 60 13 7 7 0 0 73 13 14
2017 IS-03 23 59 9 5 5 0 0 82 9 22
2017 IS-04 47 43 3 7 0 0 0 90 7 28
2017 IS-05 25 48 10 0 10 7 0 78 11 19
2017 IS-06 43 41 8 8 0 0 0 84 8 12
2014 IS 31 44 14 7 5 0 0 74 12 101
2014 IS-02 21 43 14 7 14 0 0 65 21 14
2014 IS-03 40 33 12 16 0 0 0 72 16 25
2014 IS-04 35 35 19 4 8 0 0 69 12 26
2014 IS-05 21 67 8 4 0 0 0 88 4 24
2014 IS-06 36 45 9 0 9 0 0 82 9 11
2011 IS 40 40 12 4 4 0 0 80 8 136
2011 IS-02 44 31 19 0 6 0 0 75 6 16
2011 IS-03 37 42 11 5 5 0 0 79 11 38
2011 IS-04 53 33 10 5 0 0 0 85 5 40
2011 IS-05 32 43 14 0 11 0 0 75 11 28
2011 IS-06 29 57 7 7 0 0 0 86 7 14
2008 IS 39 44 7 6 4 0 0 83 10 111
2008 IS-02 35 47 6 6 6 0 0 82 12 17
2008 IS-03 37 41 11 7 4 0 0 78 11 27
2008 IS-04 36 56 3 6 0 0 0 92 6 36
2008 IS-05 50 25 0 17 8 0 0 75 25 12
2008 IS-06 47 33 20 0 0 0 0 80 0 15

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 42 14 10 3 1 0 72 14 95
2017 IS-02 20 66 7 7 0 0 0 87 7 14
2017 IS-03 27 45 14 9 5 0 0 73 14 22
2017 IS-04 40 28 17 15 0 0 0 68 15 28
2017 IS-05 27 32 20 10 5 7 0 62 16 19
2017 IS-06 16 59 8 8 8 0 0 76 16 12
2014 IS 25 36 16 14 9 1 0 61 23 101
2014 IS-02 14 43 21 7 14 0 0 57 21 14
2014 IS-03 36 33 8 8 12 4 0 71 21 25
2014 IS-04 27 27 15 19 12 0 0 54 31 26
2014 IS-05 17 46 17 17 4 0 0 63 21 24
2014 IS-06 27 36 18 18 0 0 0 64 18 11
2011 IS 32 39 14 7 7 0 0 71 15 135
2011 IS-02 33 53 0 7 7 0 0 87 13 15
2011 IS-03 34 37 18 5 5 0 0 71 11 38
2011 IS-04 35 33 15 10 8 0 0 68 18 40
2011 IS-05 25 43 11 11 11 0 0 68 21 28
2011 IS-06 29 43 21 0 7 0 0 71 7 14

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 46 8 7 0 1 0 84 7 95
2017 IS-02 30 63 7 0 0 0 0 93 0 14
2017 IS-03 50 45 5 0 0 0 0 95 0 22
2017 IS-04 33 45 11 10 0 0 0 79 10 28
2017 IS-05 32 32 10 20 0 7 0 68 22 19
2017 IS-06 41 51 8 0 0 0 0 92 0 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 39 7 3 1 1 0 88 4 95
2017 IS-02 27 53 13 7 0 0 0 80 7 14
2017 IS-03 55 36 5 0 5 0 0 91 5 22
2017 IS-04 54 32 10 4 0 0 0 86 4 28
2017 IS-05 37 45 7 5 0 7 0 88 5 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12
2014 IS 50 30 15 5 0 0 0 80 5 100
2014 IS-02 21 29 28 21 0 0 0 50 21 14
2014 IS-03 50 21 25 4 0 0 0 71 4 24
2014 IS-04 62 27 8 4 0 0 0 88 4 26
2014 IS-05 50 42 8 0 0 0 0 92 0 24
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 39 46 7 5 1 1 0 86 7 135
2011 IS-02 40 40 0 7 7 7 0 86 14 15
2011 IS-03 37 53 11 0 0 0 0 89 0 38
2011 IS-04 50 38 5 8 0 0 0 88 8 40
2011 IS-05 32 43 7 11 4 4 0 78 15 28
2011 IS-06 29 64 7 0 0 0 0 93 0 14
2008 IS 45 43 7 4 1 0 0 88 5 111
2008 IS-02 59 35 0 6 0 0 0 94 6 17
2008 IS-03 52 33 11 4 0 0 0 85 4 27
2008 IS-04 39 47 8 6 0 0 0 86 6 36
2008 IS-05 42 58 0 0 0 0 0 100 0 12
2008 IS-06 40 47 13 0 0 0 0 87 0 15

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 44 16 7 1 1 0 76 8 95
2017 IS-02 30 57 7 7 0 0 0 87 7 14
2017 IS-03 27 50 18 5 0 0 0 77 5 22
2017 IS-04 40 27 26 7 0 0 0 68 7 28
2017 IS-05 25 38 15 10 5 7 0 68 16 19
2017 IS-06 24 68 0 8 0 0 0 92 8 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 37 7 3 1 1 0 88 4 95
2017 IS-02 50 30 13 7 0 0 0 80 7 14
2017 IS-03 45 45 5 5 0 0 0 91 5 22
2017 IS-04 54 43 3 0 0 0 0 97 0 28
2017 IS-05 40 27 17 5 5 7 0 71 11 19
2017 IS-06 68 32 0 0 0 0 0 100 0 12
2014 IS 59 25 13 3 0 0 0 84 3 100
2014 IS-02 43 28 14 14 0 0 0 72 14 14
2014 IS-03 64 16 16 4 0 0 0 80 4 25
2014 IS-04 68 20 12 0 0 0 0 88 0 25
2014 IS-05 50 38 13 0 0 0 0 88 0 24
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 54 38 5 2 1 0 0 92 3 136
2011 IS-02 56 31 6 6 0 0 0 88 6 16
2011 IS-03 47 45 5 0 3 0 0 92 3 38
2011 IS-04 65 28 8 0 0 0 0 93 0 40
2011 IS-05 54 36 4 7 0 0 0 89 7 28
2011 IS-06 43 57 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 51 8 5 3 1 2 83 8 95
2017 IS-02 7 60 13 7 0 0 13 77 8 14
2017 IS-03 32 55 5 5 5 0 0 86 9 22
2017 IS-04 37 49 3 10 0 0 0 86 10 28
2017 IS-05 30 43 15 0 5 7 0 78 5 19
2017 IS-06 35 49 8 0 8 0 0 84 8 12
2014 IS 27 48 7 14 5 0 0 74 19 101
2014 IS-02 7 21 22 35 14 0 0 28 50 14
2014 IS-03 24 68 0 0 8 0 0 92 8 25
2014 IS-04 42 27 4 27 0 0 0 69 27 26
2014 IS-05 17 67 8 4 4 0 0 83 8 24
2014 IS-06 45 36 9 9 0 0 0 82 9 11
2011 IS 36 39 7 14 4 0 0 75 18 136
2011 IS-02 44 44 0 0 13 0 0 88 13 16
2011 IS-03 34 34 11 18 3 0 0 68 21 38
2011 IS-04 43 35 8 10 5 0 0 78 15 40
2011 IS-05 21 46 4 25 4 0 0 68 29 28
2011 IS-06 43 43 7 7 0 0 0 86 7 14

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 34 13 11 4 1 0 71 16 95
2017 IS-02 20 39 34 0 7 0 0 60 7 14
2017 IS-03 41 41 14 5 0 0 0 82 5 22
2017 IS-04 40 35 11 14 0 0 0 75 14 28
2017 IS-05 30 17 10 32 5 7 0 50 39 19
2017 IS-06 43 41 0 0 16 0 0 84 16 12
2014 IS 35 36 14 11 4 0 0 71 15 101
2014 IS-02 21 36 7 28 7 0 0 57 35 14
2014 IS-03 48 41 8 0 4 0 0 88 4 25
2014 IS-04 38 27 19 8 8 0 0 65 15 26
2014 IS-05 33 33 17 17 0 0 0 67 17 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 44 11 8 0 1 1 80 8 95
2017 IS-02 20 73 7 0 0 0 0 93 0 14
2017 IS-03 41 45 14 0 0 0 0 86 0 22
2017 IS-04 37 32 14 14 0 0 3 72 14 28
2017 IS-05 25 42 16 10 0 7 0 72 11 19
2017 IS-06 43 41 0 16 0 0 0 84 16 12
2014 IS 37 38 14 6 3 2 0 77 9 101
2014 IS-02 14 50 14 7 7 7 0 69 15 14
2014 IS-03 48 29 8 12 0 4 0 79 12 25
2014 IS-04 38 27 23 4 8 0 0 65 12 26
2014 IS-05 38 54 4 4 0 0 0 92 4 24
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 48 38 6 6 2 0 0 86 8 136
2011 IS-02 69 31 0 0 0 0 0 100 0 16
2011 IS-03 45 42 13 0 0 0 0 87 0 38
2011 IS-04 53 35 0 10 3 0 0 88 13 40
2011 IS-05 36 39 4 14 7 0 0 75 21 28
2011 IS-06 43 43 14 0 0 0 0 86 0 14

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 46 8 4 3 0 0 85 7 95
2017 IS-02 20 60 0 13 7 0 0 80 20 14
2017 IS-03 32 55 9 5 0 0 0 86 5 22
2017 IS-04 47 36 14 3 0 0 0 83 3 28
2017 IS-05 45 40 5 0 10 0 0 85 10 19
2017 IS-06 43 49 8 0 0 0 0 92 0 12
2014 IS 39 43 10 7 2 0 0 81 9 101
2014 IS-02 29 50 7 7 7 0 0 79 14 14
2014 IS-03 44 40 4 12 0 0 0 84 12 25
2014 IS-04 46 42 4 8 0 0 0 88 8 26
2014 IS-05 29 46 21 4 0 0 0 75 4 24
2014 IS-06 45 27 18 0 9 0 0 73 9 11
2011 IS 46 40 7 3 3 0 0 87 6 136
2011 IS-02 38 50 6 0 6 0 0 88 6 16
2011 IS-03 42 42 8 5 3 0 0 84 8 38
2011 IS-04 60 30 5 5 0 0 0 90 5 40
2011 IS-05 39 43 11 0 7 0 0 82 7 28
2011 IS-06 43 50 7 0 0 0 0 93 0 14
2008 IS 44 47 3 5 2 0 0 91 6 111
2008 IS-02 29 53 6 6 6 0 0 82 12 17
2008 IS-03 48 48 0 4 0 0 0 96 4 27
2008 IS-04 47 47 3 3 0 0 0 94 3 36
2008 IS-05 42 42 0 8 8 0 0 83 17 12
2008 IS-06 47 40 7 7 0 0 0 87 7 15

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 43 17 2 2 1 0 79 4 94
2017 IS-02 54 46 0 0 0 0 0 100 0 14
2017 IS-03 68 27 5 0 0 0 0 95 0 22
2017 IS-04 22 68 10 0 0 0 0 90 0 28
2017 IS-05 23 26 33 5 5 7 0 53 11 18
2017 IS-06 0 32 49 8 11 0 0 32 19 12
2014 IS 34 38 19 8 1 0 1 72 9 101
2014 IS-02 65 28 7 0 0 0 0 93 0 14
2014 IS-03 59 24 17 0 0 0 0 83 0 25
2014 IS-04 15 58 23 4 0 0 0 73 4 26
2014 IS-05 25 42 17 17 0 0 0 67 17 24
2014 IS-06 0 18 36 27 9 0 9 20 40 11
2011 IS 40 35 18 6 2 0 0 74 8 136
2011 IS-02 50 31 19 0 0 0 0 81 0 16
2011 IS-03 42 42 11 5 0 0 0 84 5 38
2011 IS-04 45 35 13 5 3 0 0 80 8 40
2011 IS-05 36 32 25 4 4 0 0 68 7 28
2011 IS-06 14 21 36 21 7 0 0 36 29 14
2008 IS 28 41 20 7 5 0 0 68 12 111
2008 IS-02 47 35 12 6 0 0 0 82 6 17
2008 IS-03 44 37 15 4 0 0 0 81 4 27
2008 IS-04 22 42 28 8 0 0 0 64 8 36
2008 IS-05 17 17 42 17 8 0 0 33 25 12
2008 IS-06 0 60 7 7 27 0 0 60 33 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 18 44 23 6 2 1 30 25 95
2017 IS-02 7 7 46 20 20 0 0 40 13 14
2017 IS-03 0 18 50 23 5 0 5 29 19 22
2017 IS-04 7 14 51 25 3 0 0 29 21 28
2017 IS-05 10 21 37 20 0 12 0 23 36 19
2017 IS-06 11 32 24 24 8 0 0 32 43 12
2014 IS 9 28 37 22 3 2 0 25 37 101
2014 IS-02 7 7 28 43 7 7 0 54 15 14
2014 IS-03 8 28 29 24 8 4 0 33 37 25
2014 IS-04 8 31 38 23 0 0 0 23 38 26
2014 IS-05 13 33 46 8 0 0 0 8 46 24
2014 IS-06 9 36 45 9 0 0 0 9 45 11
2011 IS 8 19 45 16 9 1 3 25 28 135
2011 IS-02 6 19 38 6 13 6 13 23 31 16
2011 IS-03 8 21 45 18 5 0 3 24 30 38
2011 IS-04 3 20 35 23 18 0 3 41 23 40
2011 IS-05 11 15 67 7 0 0 0 7 26 27
2011 IS-06 21 14 43 14 7 0 0 21 36 14
2008 IS 8 31 32 19 7 0 3 27 40 111
2008 IS-02 6 29 24 29 6 0 6 38 38 17
2008 IS-03 4 33 33 11 11 0 7 24 40 27
2008 IS-04 11 31 33 17 8 0 0 25 42 36
2008 IS-05 0 42 42 17 0 0 0 17 42 12
2008 IS-06 20 20 33 20 7 0 0 27 40 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 3 13 42 29 6 7 0 38 17 94
2017 IS-02 0 7 43 30 13 7 0 46 7 14
2017 IS-03 0 14 43 29 10 5 0 40 15 21
2017 IS-04 7 7 46 37 3 0 0 40 14 28
2017 IS-05 5 27 32 20 0 17 0 24 38 19
2017 IS-06 0 8 49 24 8 11 0 36 9 12
2014 IS 11 16 35 24 9 2 3 35 28 101
2014 IS-02 7 0 35 28 22 7 0 54 8 14
2014 IS-03 12 17 36 24 8 4 0 33 30 25
2014 IS-04 12 15 31 31 8 0 4 40 28 26
2014 IS-05 17 21 42 8 4 0 8 14 41 24
2014 IS-06 0 27 36 27 9 0 0 36 27 11
2011 IS 3 11 26 34 19 1 7 57 15 135
2011 IS-02 6 6 31 13 19 6 19 42 17 16
2011 IS-03 3 11 18 47 13 0 8 66 14 38
2011 IS-04 3 13 23 25 33 0 5 61 16 40
2011 IS-05 0 11 44 33 7 0 4 42 12 27
2011 IS-06 7 14 14 50 14 0 0 64 21 14
2008 IS 6 14 29 29 18 0 3 49 21 109
2008 IS-02 0 6 24 41 24 0 6 69 6 17
2008 IS-03 4 7 33 30 19 0 7 52 12 27
2008 IS-04 6 14 34 26 20 0 0 46 20 35
2008 IS-05 8 25 33 25 8 0 0 33 33 12
2008 IS-06 14 29 21 21 14 0 0 36 43 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 26 35 10 7 0 0 17 48 93
2017 IS-02 7 30 13 36 13 0 0 50 37 14
2017 IS-03 10 15 60 5 10 0 0 15 25 20
2017 IS-04 21 28 36 10 3 0 0 14 50 28
2017 IS-05 45 20 30 0 5 0 0 5 65 19
2017 IS-06 27 41 24 0 8 0 0 8 68 12
2014 IS 22 35 24 15 2 1 1 18 58 101
2014 IS-02 7 21 43 28 0 0 0 28 28 14
2014 IS-03 12 40 24 17 4 4 0 22 54 25
2014 IS-04 27 35 23 12 0 0 4 12 64 26
2014 IS-05 38 38 17 8 0 0 0 8 75 24
2014 IS-06 18 45 18 9 9 0 0 18 64 11
2011 IS 23 26 29 10 7 0 4 18 52 136
2011 IS-02 6 25 13 31 13 0 13 50 36 16
2011 IS-03 29 11 34 11 5 0 11 18 44 38
2011 IS-04 15 28 40 8 10 0 0 18 43 40
2011 IS-05 32 36 21 7 4 0 0 11 68 28
2011 IS-06 29 50 14 0 7 0 0 7 79 14
2008 IS 24 31 26 10 6 0 3 17 56 110
2008 IS-02 24 29 18 24 0 0 6 25 56 17
2008 IS-03 19 22 22 19 11 0 7 32 44 27
2008 IS-04 11 29 49 3 9 0 0 11 40 35
2008 IS-05 42 42 17 0 0 0 0 0 83 12
2008 IS-06 47 40 7 7 0 0 0 7 87 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 8 28 40 19 5 0 0 24 36 94
2017 IS-02 0 0 50 36 13 0 0 50 0 14
2017 IS-03 0 19 48 33 0 0 0 33 19 21
2017 IS-04 10 28 44 14 3 0 0 17 39 28
2017 IS-05 18 40 27 10 5 0 0 15 58 19
2017 IS-06 8 59 24 0 8 0 0 8 68 12
2014 IS 14 21 43 19 3 1 0 22 35 101
2014 IS-02 7 7 50 28 7 0 0 35 14 14
2014 IS-03 16 12 33 32 4 4 0 37 29 25
2014 IS-04 8 23 54 15 0 0 0 15 31 26
2014 IS-05 21 29 38 8 4 0 0 13 50 24
2014 IS-06 18 36 45 0 0 0 0 0 55 11
2011 IS 8 22 35 20 12 0 4 33 31 136
2011 IS-02 0 6 31 19 19 0 25 50 8 16
2011 IS-03 8 29 29 24 11 0 0 34 37 38
2011 IS-04 10 10 35 23 20 0 3 44 21 40
2011 IS-05 7 36 39 18 0 0 0 18 43 28
2011 IS-06 14 29 43 7 7 0 0 14 43 14
2008 IS 13 28 41 13 5 0 1 18 41 111
2008 IS-02 0 18 41 24 12 0 6 38 19 17
2008 IS-03 4 33 52 7 4 0 0 11 37 27
2008 IS-04 14 22 47 11 6 0 0 17 36 36
2008 IS-05 33 25 33 8 0 0 0 8 58 12
2008 IS-06 13 53 20 13 0 0 0 13 67 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 24 34 13 9 4 2 23 41 94
2017 IS-02 0 20 34 26 13 0 7 42 22 14
2017 IS-03 14 19 38 14 14 0 0 29 33 21
2017 IS-04 24 25 18 17 8 4 3 28 53 28
2017 IS-05 15 25 43 5 5 7 0 11 43 19
2017 IS-06 8 32 49 0 0 11 0 0 45 12
2014 IS 18 28 31 16 4 2 2 21 47 101
2014 IS-02 14 21 14 43 0 0 7 47 38 14
2014 IS-03 16 20 29 16 12 8 0 30 39 25
2014 IS-04 15 23 54 4 0 0 4 4 40 26
2014 IS-05 33 33 13 17 4 0 0 21 67 24
2014 IS-06 0 55 36 9 0 0 0 9 55 11
2011 IS 11 19 32 20 12 1 6 34 32 136
2011 IS-02 0 25 38 0 19 0 19 23 31 16
2011 IS-03 13 18 26 21 11 3 8 35 35 38
2011 IS-04 10 8 33 30 15 0 5 47 18 40
2011 IS-05 7 32 36 18 7 0 0 25 39 28
2011 IS-06 29 21 29 14 7 0 0 21 50 14
2008 IS 11 25 31 13 17 1 2 31 37 110
2008 IS-02 0 18 29 6 35 0 12 47 20 17
2008 IS-03 15 11 41 19 15 0 0 33 26 27
2008 IS-04 9 29 37 11 11 3 0 24 38 35
2008 IS-05 25 42 17 8 8 0 0 17 67 12
2008 IS-06 13 40 20 13 13 0 0 27 53 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 7 27 25 25 7 4 5 35 38 94
2017 IS-02 0 7 23 50 13 7 0 68 7 14
2017 IS-03 5 33 10 33 10 0 10 47 42 21
2017 IS-04 10 21 28 27 3 4 7 34 35 28
2017 IS-05 11 45 32 5 0 7 0 5 61 19
2017 IS-06 8 24 32 8 16 0 11 27 36 12
2014 IS 11 28 26 21 7 3 5 30 42 101
2014 IS-02 7 29 14 28 7 7 7 41 42 14
2014 IS-03 4 28 21 28 8 4 8 41 36 25
2014 IS-04 8 31 27 19 8 4 4 29 42 26
2014 IS-05 29 17 29 17 8 0 0 25 46 24
2014 IS-06 0 36 45 9 0 0 9 10 40 11
2011 IS 4 9 24 29 22 1 10 58 15 135
2011 IS-02 0 6 25 25 19 0 25 58 8 16
2011 IS-03 5 8 18 29 26 3 11 64 15 38
2011 IS-04 5 0 25 33 23 3 13 65 6 40
2011 IS-05 7 19 26 33 15 0 0 48 26 27
2011 IS-06 0 21 36 14 29 0 0 43 21 14
2008 IS 22 20 21 15 16 3 4 33 45 110
2008 IS-02 12 18 6 24 29 6 6 60 33 17
2008 IS-03 22 19 15 22 15 0 7 40 44 27
2008 IS-04 14 29 26 17 14 0 0 31 43 35
2008 IS-05 50 25 17 0 8 0 0 8 75 12
2008 IS-06 33 0 40 0 13 7 7 15 38 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 23 38 13 10 3 1 25 36 94
2017 IS-02 0 23 37 13 27 0 0 40 23 14
2017 IS-03 5 10 57 10 14 5 0 25 15 21
2017 IS-04 11 36 25 17 7 0 3 25 49 28
2017 IS-05 16 22 30 20 5 7 0 27 41 19
2017 IS-06 27 16 49 0 0 8 0 0 47 12
2014 IS 13 21 37 25 1 1 3 27 35 101
2014 IS-02 7 0 28 65 0 0 0 65 7 14
2014 IS-03 8 24 33 24 0 4 8 27 36 25
2014 IS-04 12 31 35 19 0 0 4 20 44 26
2014 IS-05 25 8 46 17 4 0 0 21 33 24
2014 IS-06 9 45 45 0 0 0 0 0 55 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 74 15 4 4 0 0 2 91 4 95
2017 IS-02 80 7 0 13 0 0 0 87 13 14
2017 IS-03 73 23 0 5 0 0 0 95 5 22
2017 IS-04 68 14 11 3 0 0 3 85 4 28
2017 IS-05 73 15 5 0 0 0 7 95 0 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12
2014 IS 68 21 2 5 1 1 2 92 6 101
2014 IS-02 79 14 0 7 0 0 0 93 7 14
2014 IS-03 64 20 0 8 4 4 0 88 12 25
2014 IS-04 65 23 8 0 0 0 4 92 0 26
2014 IS-05 67 25 0 8 0 0 0 92 8 24
2014 IS-06 73 18 0 0 0 0 9 100 0 11
2011 IS 70 21 4 3 2 0 0 90 5 136
2011 IS-02 56 38 0 6 0 0 0 94 6 16
2011 IS-03 66 24 5 0 5 0 0 89 5 38
2011 IS-04 80 8 5 8 0 0 0 88 8 40
2011 IS-05 68 25 4 0 4 0 0 93 4 28
2011 IS-06 71 21 7 0 0 0 0 93 0 14
2008 IS 69 16 6 5 2 0 1 86 7 111
2008 IS-02 82 6 12 0 0 0 0 88 0 17
2008 IS-03 67 22 4 7 0 0 0 89 7 27
2008 IS-04 67 19 6 8 0 0 0 86 8 36
2008 IS-05 83 8 0 0 8 0 0 92 8 12
2008 IS-06 60 20 13 7 0 0 0 80 7 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 29 14 12 5 10 7 62 21 95
2017 IS-02 23 27 16 0 7 13 13 68 9 14
2017 IS-03 14 32 14 23 0 14 5 56 28 22
2017 IS-04 31 18 14 15 7 8 8 58 25 28
2017 IS-05 17 25 21 15 10 7 5 47 28 19
2017 IS-06 32 59 0 0 0 8 0 100 0 12
2014 IS 23 32 21 7 8 4 5 61 16 101
2014 IS-02 7 35 15 21 7 7 7 50 33 14
2014 IS-03 29 20 24 8 4 8 8 58 14 25
2014 IS-04 19 31 27 4 15 4 0 52 20 26
2014 IS-05 25 33 25 4 8 0 4 61 13 24
2014 IS-06 27 64 0 0 0 0 9 100 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 29 12 8 4 4 0 75 13 95
2017 IS-02 23 34 30 0 7 7 0 61 7 14
2017 IS-03 36 41 5 18 0 0 0 77 18 22
2017 IS-04 45 26 10 11 3 5 0 74 15 28
2017 IS-05 37 25 16 5 10 7 0 66 16 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12
2014 IS 34 33 12 13 5 4 0 69 18 101
2014 IS-02 21 36 21 7 0 14 0 67 8 14
2014 IS-03 37 36 8 12 4 4 0 75 17 25
2014 IS-04 31 27 12 19 12 0 0 58 31 26
2014 IS-05 42 21 13 17 4 4 0 65 22 24
2014 IS-06 27 64 9 0 0 0 0 91 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 31 14 9 3 1 0 74 12 95
2017 IS-02 36 34 13 16 0 0 0 70 16 14
2017 IS-03 32 45 9 9 5 0 0 77 14 22
2017 IS-04 43 21 22 10 3 0 0 64 14 28
2017 IS-05 37 30 16 5 5 7 0 72 11 19
2017 IS-06 76 24 0 0 0 0 0 100 0 12
2014 IS 27 46 13 10 4 0 0 73 14 100
2014 IS-02 21 28 21 22 7 0 0 50 29 14
2014 IS-03 38 33 17 8 4 0 0 71 12 24
2014 IS-04 27 42 15 12 4 0 0 69 15 26
2014 IS-05 21 58 8 8 4 0 0 79 13 24
2014 IS-06 18 82 0 0 0 0 0 100 0 11
2011 IS 38 44 4 12 1 1 0 84 13 136
2011 IS-02 38 56 0 0 0 6 0 100 0 16
2011 IS-03 45 45 0 8 0 3 0 92 8 38
2011 IS-04 35 38 8 18 3 0 0 73 20 40
2011 IS-05 36 43 7 14 0 0 0 79 14 28
2011 IS-06 36 50 0 14 0 0 0 86 14 14
2008 IS 35 41 7 14 4 0 0 76 17 111
2008 IS-02 29 41 24 6 0 0 0 71 6 17
2008 IS-03 37 48 0 7 7 0 0 85 15 27
2008 IS-04 39 44 3 14 0 0 0 83 14 36
2008 IS-05 25 33 8 25 8 0 0 58 33 12
2008 IS-06 40 20 13 20 7 0 0 60 27 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 29 17 11 3 12 1 64 17 94
2017 IS-02 39 14 18 7 7 7 7 63 17 13
2017 IS-03 14 41 9 9 5 23 0 71 18 22
2017 IS-04 24 28 23 17 0 8 0 57 19 28
2017 IS-05 22 21 25 15 5 12 0 49 23 19
2017 IS-06 49 41 0 0 0 11 0 100 0 12
2014 IS 24 37 15 8 8 6 2 66 17 100
2014 IS-02 14 36 28 0 14 7 0 54 15 14
2014 IS-03 29 29 17 8 8 8 0 63 18 24
2014 IS-04 27 31 8 8 12 8 8 68 23 26
2014 IS-05 13 54 13 13 4 4 0 70 17 24
2014 IS-06 36 36 18 9 0 0 0 73 9 11
2011 IS 45 35 3 9 3 4 1 84 12 136
2011 IS-02 31 50 0 0 6 13 0 93 7 16
2011 IS-03 55 26 3 11 0 3 3 86 11 38
2011 IS-04 45 30 5 10 8 3 0 77 18 40
2011 IS-05 43 36 0 14 0 7 0 85 15 28
2011 IS-06 36 57 7 0 0 0 0 93 0 14
2008 IS 32 29 14 14 6 5 0 64 22 111
2008 IS-02 29 24 35 0 0 12 0 60 0 17
2008 IS-03 30 30 7 22 7 4 0 62 31 27
2008 IS-04 36 39 3 17 0 6 0 79 18 36
2008 IS-05 17 17 25 17 25 0 0 33 42 12
2008 IS-06 40 13 20 13 7 7 0 57 21 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 17 16 18 8 27 3 40 37 95
2017 IS-02 7 13 13 30 0 36 0 32 47 14
2017 IS-03 5 18 14 14 14 32 5 36 43 22
2017 IS-04 14 10 18 17 7 26 8 36 36 28
2017 IS-05 5 16 15 25 15 23 0 28 52 19
2017 IS-06 32 32 16 0 0 19 0 80 0 12
2014 IS 13 17 24 19 12 12 3 35 36 100
2014 IS-02 7 14 36 14 7 21 0 27 27 14
2014 IS-03 12 4 13 29 12 21 8 23 58 24
2014 IS-04 12 19 19 23 12 12 4 36 41 26
2014 IS-05 17 25 21 17 17 4 0 43 35 24
2014 IS-06 18 18 55 0 9 0 0 36 9 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 39 3 6 1 1 0 90 7 95
2017 IS-02 57 37 0 7 0 0 0 93 7 14
2017 IS-03 27 68 5 0 0 0 0 95 0 22
2017 IS-04 50 30 3 14 3 0 0 79 17 28
2017 IS-05 48 35 5 5 0 7 0 89 5 19
2017 IS-06 84 16 0 0 0 0 0 100 0 12
2014 IS 31 55 7 4 3 0 0 86 7 100
2014 IS-02 28 50 14 8 0 0 0 78 8 14
2014 IS-03 34 54 4 4 4 0 0 88 8 24
2014 IS-04 35 46 4 8 8 0 0 81 15 26
2014 IS-05 29 63 8 0 0 0 0 92 0 24
2014 IS-06 18 73 9 0 0 0 0 91 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 49 28 12 7 3 1 0 77 11 95
2017 IS-02 46 40 7 7 0 0 0 87 7 14
2017 IS-03 55 45 0 0 0 0 0 100 0 22
2017 IS-04 42 21 23 11 3 0 0 63 15 28
2017 IS-05 42 22 15 10 5 7 0 68 16 19
2017 IS-06 68 8 8 8 8 0 0 76 16 12
2014 IS 43 33 6 9 7 0 2 78 16 101
2014 IS-02 36 35 7 7 7 0 7 77 15 14
2014 IS-03 60 28 0 8 0 0 4 92 8 25
2014 IS-04 42 31 4 12 12 0 0 73 23 26
2014 IS-05 33 46 4 4 13 0 0 79 17 24
2014 IS-06 36 27 18 18 0 0 0 64 18 11
2011 IS 45 33 9 7 6 0 0 78 13 136
2011 IS-02 56 31 0 13 0 0 0 88 13 16
2011 IS-03 37 42 11 5 5 0 0 79 11 38
2011 IS-04 50 30 5 5 10 0 0 80 15 40
2011 IS-05 39 25 18 11 7 0 0 64 18 28
2011 IS-06 50 36 7 7 0 0 0 86 7 14
2008 IS 37 30 8 18 6 1 0 67 25 111
2008 IS-02 41 41 0 18 0 0 0 82 18 17
2008 IS-03 37 26 7 19 7 4 0 65 27 27
2008 IS-04 33 39 8 17 3 0 0 72 19 36
2008 IS-05 58 25 0 8 8 0 0 83 17 12
2008 IS-06 33 7 27 20 13 0 0 40 33 15

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 28 10 3 1 5 0 85 4 95
2017 IS-02 53 34 7 0 7 0 0 87 7 14
2017 IS-03 59 32 0 5 0 5 0 95 5 22
2017 IS-04 39 33 17 3 0 8 0 78 4 28
2017 IS-05 53 20 15 5 0 7 0 78 5 19
2017 IS-06 76 16 8 0 0 0 0 92 0 12
2014 IS 48 28 9 7 7 1 1 77 14 101
2014 IS-02 43 21 7 21 0 0 7 69 23 14
2014 IS-03 60 24 8 4 0 4 0 88 4 25
2014 IS-04 38 35 8 4 15 0 0 73 19 26
2014 IS-05 50 25 8 4 13 0 0 75 17 24
2014 IS-06 45 27 18 9 0 0 0 73 9 11
2011 IS 48 32 6 8 5 0 1 81 13 136
2011 IS-02 44 31 6 6 6 0 6 80 13 16
2011 IS-03 45 32 11 5 5 0 3 78 11 38
2011 IS-04 50 33 3 8 8 0 0 83 15 40
2011 IS-05 54 21 7 14 4 0 0 75 18 28
2011 IS-06 43 50 0 7 0 0 0 93 7 14
2008 IS 48 29 10 6 5 2 1 79 11 111
2008 IS-02 47 35 12 0 6 0 0 82 6 17
2008 IS-03 37 33 11 11 4 4 0 73 15 27
2008 IS-04 58 28 6 6 0 0 3 89 6 36
2008 IS-05 50 33 8 0 8 0 0 83 8 12
2008 IS-06 47 7 20 13 7 7 0 57 21 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 52 36 3 6 1 1 0 89 7 95
2017 IS-02 53 40 0 7 0 0 0 93 7 14
2017 IS-03 41 55 0 5 0 0 0 95 5 22
2017 IS-04 43 39 3 11 3 0 0 82 15 28
2017 IS-05 68 15 10 0 0 7 0 89 0 19
2017 IS-06 68 24 0 8 0 0 0 92 8 12
2014 IS 43 33 9 5 8 1 1 78 13 101
2014 IS-02 29 35 7 14 14 0 0 65 28 14
2014 IS-03 44 36 4 4 4 4 4 87 9 25
2014 IS-04 42 31 12 8 8 0 0 73 15 26
2014 IS-05 50 29 8 0 13 0 0 79 13 24
2014 IS-06 45 45 9 0 0 0 0 91 0 11
2011 IS 49 29 9 7 5 0 1 79 13 136
2011 IS-02 50 25 13 0 13 0 0 75 13 16
2011 IS-03 47 34 11 5 0 0 3 84 5 38
2011 IS-04 50 25 8 10 8 0 0 75 18 40
2011 IS-05 43 32 7 11 7 0 0 75 18 28
2011 IS-06 64 21 7 7 0 0 0 86 7 14
2008 IS 44 32 4 13 6 0 1 77 19 111
2008 IS-02 47 35 0 12 6 0 0 82 18 17
2008 IS-03 41 33 7 11 7 0 0 74 19 27
2008 IS-04 44 33 3 17 0 0 3 80 17 36
2008 IS-05 58 25 0 0 17 0 0 83 17 12
2008 IS-06 40 27 7 20 7 0 0 67 27 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 81 11 3 1 1 1 1 94 2 95
2017 IS-02 87 13 0 0 0 0 0 100 0 14
2017 IS-03 77 18 0 0 5 0 0 95 5 22
2017 IS-04 82 3 8 0 0 3 3 92 0 28
2017 IS-05 80 15 0 5 0 0 0 95 5 19
2017 IS-06 84 8 8 0 0 0 0 92 0 12
2014 IS 76 13 4 2 2 1 2 92 4 101
2014 IS-02 65 21 7 0 7 0 0 86 7 14
2014 IS-03 80 16 0 0 0 4 0 100 0 25
2014 IS-04 81 4 8 0 4 0 4 88 4 26
2014 IS-05 75 13 4 8 0 0 0 88 8 24
2014 IS-06 73 18 0 0 0 0 9 100 0 11
2011 IS 83 12 2 3 0 0 0 95 3 136
2011 IS-02 88 6 0 6 0 0 0 94 6 16
2011 IS-03 82 18 0 0 0 0 0 100 0 38
2011 IS-04 83 13 3 3 0 0 0 95 3 40
2011 IS-05 93 7 0 0 0 0 0 100 0 28
2011 IS-06 64 7 14 14 0 0 0 71 14 14
2008 IS 82 10 4 4 1 0 0 92 5 111
2008 IS-02 100 0 0 0 0 0 0 100 0 17
2008 IS-03 81 7 4 7 0 0 0 89 7 27
2008 IS-04 81 8 6 3 3 0 0 89 6 36
2008 IS-05 83 8 8 0 0 0 0 92 0 12
2008 IS-06 67 27 0 7 0 0 0 93 7 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 28 6 5 6 7 0 81 12 95
2017 IS-02 46 27 0 7 7 13 0 84 16 14
2017 IS-03 59 36 0 0 0 5 0 100 0 22
2017 IS-04 51 32 3 3 7 3 0 86 11 28
2017 IS-05 30 27 10 10 17 7 0 61 29 19
2017 IS-06 49 8 24 8 0 11 0 64 9 12
2014 IS 47 22 5 10 8 5 4 75 19 101
2014 IS-02 43 14 7 14 21 0 0 57 35 14
2014 IS-03 60 16 4 4 0 12 4 91 5 25
2014 IS-04 50 27 4 4 12 4 0 80 16 26
2014 IS-05 46 17 4 21 4 4 4 68 27 24
2014 IS-06 18 36 9 9 9 0 18 67 22 11
2011 IS 43 30 8 8 7 2 1 76 15 136
2011 IS-02 25 50 0 6 13 0 6 80 20 16
2011 IS-03 53 24 13 5 0 3 3 81 6 38
2011 IS-04 48 25 5 10 10 3 0 74 21 40
2011 IS-05 39 32 7 7 11 4 0 74 19 28
2011 IS-06 36 36 14 14 0 0 0 71 14 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 58 24 6 5 5 1 0 83 11 95
2017 IS-02 60 34 0 7 0 0 0 93 7 14
2017 IS-03 59 32 5 5 0 0 0 91 5 22
2017 IS-04 55 21 7 3 11 3 0 78 15 28
2017 IS-05 60 10 15 10 5 0 0 70 15 19
2017 IS-06 59 32 0 0 8 0 0 92 8 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 62 19 10 2 3 3 0 84 5 95
2017 IS-02 60 20 20 0 0 0 0 80 0 14
2017 IS-03 59 32 0 0 0 9 0 100 0 22
2017 IS-04 63 15 10 0 7 4 0 82 7 28
2017 IS-05 58 11 20 10 0 0 0 70 10 19
2017 IS-06 76 16 0 0 8 0 0 92 8 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 55 27 6 5 4 2 0 84 10 95
2017 IS-02 53 27 20 0 0 0 0 80 0 14
2017 IS-03 50 45 0 5 0 0 0 95 5 22
2017 IS-04 57 15 7 10 8 3 0 74 19 28
2017 IS-05 58 20 5 5 5 7 0 84 11 19
2017 IS-06 59 32 0 0 8 0 0 92 8 12
2014 IS 47 31 10 5 7 1 0 78 12 101
2014 IS-02 57 21 14 7 0 0 0 79 7 14
2014 IS-03 60 12 20 4 0 4 0 75 4 25
2014 IS-04 54 27 0 4 15 0 0 81 19 26
2014 IS-05 29 54 4 0 13 0 0 83 13 24
2014 IS-06 27 36 18 18 0 0 0 64 18 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 28 14 0 0 16 14 80 0 14
2017 IS-06 32 32 0 0 0 19 16 100 0 12
2014 IS 39 33 22 0 0 6 0 76 0 18
2014 IS-06 36 45 9 0 0 9 0 90 0 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 32 19 11 3 15 0 61 17 95
2017 IS-02 27 37 7 13 0 16 0 76 16 14
2017 IS-03 14 27 23 14 5 18 0 50 22 22
2017 IS-04 17 27 21 14 7 14 0 51 24 28
2017 IS-05 22 30 32 5 0 12 0 59 6 19
2017 IS-06 32 49 0 8 0 11 0 91 9 12
2014 IS 22 33 21 6 3 16 0 65 11 101
2014 IS-02 36 28 21 7 0 7 0 69 8 14
2014 IS-03 8 29 28 8 0 28 0 51 11 25
2014 IS-04 27 31 15 8 4 15 0 68 14 26
2014 IS-05 17 46 13 4 8 13 0 71 14 24
2014 IS-06 36 27 27 0 0 9 0 70 0 11
2011 IS 27 40 18 5 4 5 0 71 9 136
2011 IS-02 38 50 13 0 0 0 0 88 0 16
2011 IS-03 16 53 18 5 0 8 0 74 6 38
2011 IS-04 35 35 18 3 5 5 0 74 8 40
2011 IS-05 21 29 21 14 11 4 0 52 26 28
2011 IS-06 36 36 21 0 0 7 0 77 0 14

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 34 17 16 5 11 0 58 23 95
2017 IS-02 27 37 7 13 0 16 0 76 16 14
2017 IS-03 5 45 14 14 9 14 0 58 26 22
2017 IS-04 14 27 25 14 7 14 0 47 24 28
2017 IS-05 27 20 20 27 0 7 0 50 28 19
2017 IS-06 24 49 11 8 8 0 0 73 16 12
2014 IS 22 33 21 13 3 9 0 60 18 101
2014 IS-02 36 35 21 7 0 0 0 72 7 14
2014 IS-03 0 44 12 16 4 24 0 58 26 25
2014 IS-04 35 23 27 8 0 8 0 63 8 26
2014 IS-05 21 25 25 17 8 4 0 48 26 24
2014 IS-06 27 45 18 9 0 0 0 73 9 11
2011 IS 28 39 16 7 7 2 1 69 14 136
2011 IS-02 50 25 13 6 0 0 6 80 7 16
2011 IS-03 13 53 21 5 5 3 0 68 11 38
2011 IS-04 40 25 18 8 8 3 0 67 15 40
2011 IS-05 18 43 11 14 14 0 0 61 29 28
2011 IS-06 29 50 14 0 0 7 0 85 0 14
2008 IS 27 38 18 8 8 0 1 65 16 111
2008 IS-02 29 29 29 6 6 0 0 59 12 17
2008 IS-03 26 33 26 7 7 0 0 59 15 27
2008 IS-04 22 50 8 14 3 0 3 74 17 36
2008 IS-05 17 33 17 8 25 0 0 50 33 12
2008 IS-06 40 33 20 0 7 0 0 73 7 15

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 37 17 12 6 15 0 59 22 95
2017 IS-02 27 37 7 7 7 16 0 76 16 14
2017 IS-03 5 50 5 9 9 23 0 71 24 22
2017 IS-04 14 30 25 14 3 14 0 51 20 28
2017 IS-05 17 30 25 21 0 7 0 50 23 19
2017 IS-06 8 41 16 8 16 11 0 55 27 12
2014 IS 12 37 22 16 3 11 0 54 21 101
2014 IS-02 29 35 28 7 0 0 0 65 7 14
2014 IS-03 0 48 12 12 4 24 0 64 21 25
2014 IS-04 23 27 27 15 0 8 0 54 17 26
2014 IS-05 8 33 21 21 8 8 0 45 32 24
2014 IS-06 0 45 27 18 0 9 0 50 20 11
2011 IS 15 34 23 15 7 5 1 52 23 136
2011 IS-02 31 44 6 19 0 0 0 75 19 16
2011 IS-03 8 39 29 8 5 8 3 53 15 38
2011 IS-04 25 23 25 13 8 8 0 51 22 40
2011 IS-05 4 29 21 29 14 4 0 33 44 28
2011 IS-06 14 50 21 14 0 0 0 64 14 14
2008 IS 14 34 25 14 8 4 1 50 24 111
2008 IS-02 29 24 24 12 6 6 0 56 19 17
2008 IS-03 15 26 30 19 7 4 0 42 27 27
2008 IS-04 11 42 22 17 6 3 0 54 23 36
2008 IS-05 8 42 17 17 17 0 0 50 33 12
2008 IS-06 7 40 27 7 7 7 7 54 15 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 30 15 13 8 19 0 55 27 95
2017 IS-02 20 50 23 0 7 0 0 70 7 14
2017 IS-03 5 14 14 9 18 41 0 31 46 22
2017 IS-04 14 30 15 21 3 18 0 53 29 28
2017 IS-05 17 20 20 20 11 12 0 42 36 19
2017 IS-06 24 49 0 8 0 19 0 90 10 12
2014 IS 14 30 23 15 9 10 0 48 26 101
2014 IS-02 22 35 28 0 14 0 0 57 14 14
2014 IS-03 4 33 20 20 12 12 0 41 36 25
2014 IS-04 12 31 23 19 8 8 0 46 29 26
2014 IS-05 17 21 25 13 8 17 0 45 25 24
2014 IS-06 27 36 18 9 0 9 0 70 10 11
2011 IS 15 40 19 7 9 8 1 61 18 136
2011 IS-02 31 19 38 6 0 6 0 53 7 16
2011 IS-03 11 55 18 0 5 8 3 74 6 38
2011 IS-04 20 33 18 10 10 10 0 58 22 40
2011 IS-05 4 39 14 18 18 7 0 46 38 28
2011 IS-06 21 50 14 0 7 7 0 77 8 14
2008 IS 17 37 19 12 8 6 1 58 21 111
2008 IS-02 18 59 12 6 6 0 0 76 12 17
2008 IS-03 22 26 22 15 11 4 0 50 27 27
2008 IS-04 11 42 19 11 6 11 0 59 19 36
2008 IS-05 8 33 17 25 8 8 0 45 36 12
2008 IS-06 27 20 27 7 7 7 7 54 15 15

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 16 30 21 18 7 7 0 50 27 95
2017 IS-02 20 20 23 23 7 7 0 43 32 14
2017 IS-03 14 32 18 9 9 18 0 56 22 22
2017 IS-04 10 33 25 21 7 3 0 44 29 28
2017 IS-05 15 27 25 21 5 7 0 45 28 19
2017 IS-06 32 35 8 16 8 0 0 68 24 12
2014 IS 17 32 22 21 4 4 0 52 26 101
2014 IS-02 43 7 14 35 0 0 0 50 35 14
2014 IS-03 13 40 32 8 4 4 0 55 12 25
2014 IS-04 19 27 23 23 0 8 0 50 25 26
2014 IS-05 4 46 13 21 13 4 0 52 35 24
2014 IS-06 18 36 27 18 0 0 0 55 18 11
2011 IS 18 41 17 12 11 1 0 60 23 136
2011 IS-02 38 50 6 6 0 0 0 88 6 16
2011 IS-03 11 53 18 8 8 3 0 65 16 38
2011 IS-04 18 33 23 13 15 0 0 50 28 40
2011 IS-05 18 36 11 18 18 0 0 54 36 28
2011 IS-06 21 36 21 14 7 0 0 57 21 14
2008 IS 20 48 15 10 7 0 0 68 17 111
2008 IS-02 29 35 29 0 6 0 0 65 6 17
2008 IS-03 26 44 11 11 7 0 0 70 19 27
2008 IS-04 11 61 17 6 6 0 0 72 11 36
2008 IS-05 8 42 8 25 17 0 0 50 42 12
2008 IS-06 33 40 7 20 0 0 0 73 20 15
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 43 17 10 2 2 1 70 13 95
2017 IS-02 20 60 0 13 0 0 7 86 14 14
2017 IS-03 32 36 18 0 9 5 0 71 10 22
2017 IS-04 21 48 25 7 0 0 0 68 7 28
2017 IS-05 20 42 15 17 0 7 0 66 18 19
2017 IS-06 35 24 16 24 0 0 0 59 24 12
2014 IS 22 50 19 3 2 4 0 75 5 101
2014 IS-02 22 50 21 0 7 0 0 72 7 14
2014 IS-03 16 48 28 0 0 8 0 70 0 25
2014 IS-04 35 38 15 8 0 4 0 76 8 26
2014 IS-05 21 58 13 4 4 0 0 79 8 24
2014 IS-06 9 73 9 0 0 9 0 90 0 11
2011 IS 30 51 8 7 1 1 1 83 9 136
2011 IS-02 44 44 6 0 0 0 6 93 0 16
2011 IS-03 29 55 8 5 3 0 0 84 8 38
2011 IS-04 38 53 8 3 0 0 0 90 3 40
2011 IS-05 18 46 4 21 4 7 0 69 27 28
2011 IS-06 21 50 21 7 0 0 0 71 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 53 3 7 0 5 0 89 8 95
2017 IS-02 27 66 7 0 0 0 0 93 0 14
2017 IS-03 36 32 5 14 0 14 0 79 16 22
2017 IS-04 31 59 0 7 0 3 0 93 7 28
2017 IS-05 25 53 5 10 0 7 0 84 11 19
2017 IS-06 43 57 0 0 0 0 0 100 0 12
2014 IS 39 44 7 3 0 8 0 89 3 101
2014 IS-02 43 43 7 0 0 7 0 92 0 14
2014 IS-03 24 56 4 4 0 12 0 91 5 25
2014 IS-04 54 23 4 4 0 15 0 91 5 26
2014 IS-05 42 42 13 4 0 0 0 83 4 24
2014 IS-06 27 73 0 0 0 0 0 100 0 11
2011 IS 42 40 8 4 3 3 0 84 8 136
2011 IS-02 50 44 0 6 0 0 0 94 6 16
2011 IS-03 34 47 13 5 0 0 0 82 5 38
2011 IS-04 55 25 5 5 3 8 0 86 8 40
2011 IS-05 36 43 4 4 11 4 0 81 15 28
2011 IS-06 29 50 21 0 0 0 0 79 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 47 7 11 5 4 2 75 17 95
2017 IS-02 20 66 0 7 0 7 0 93 7 14
2017 IS-03 14 41 18 5 9 5 9 63 16 22
2017 IS-04 17 55 0 17 7 3 0 75 25 28
2017 IS-05 30 37 11 10 5 7 0 72 16 19
2017 IS-06 43 32 8 16 0 0 0 76 16 12
2014 IS 40 38 3 5 6 7 1 85 12 101
2014 IS-02 36 21 14 7 0 21 0 73 9 14
2014 IS-03 24 44 4 4 4 16 4 85 10 25
2014 IS-04 46 35 0 8 12 0 0 81 19 26
2014 IS-05 58 38 0 0 4 0 0 96 4 24
2014 IS-06 36 55 0 9 0 0 0 91 9 11
2011 IS 35 31 13 7 7 5 1 70 16 136
2011 IS-02 38 31 0 13 6 6 6 79 21 16
2011 IS-03 24 29 26 11 5 5 0 56 17 38
2011 IS-04 43 25 8 8 10 5 3 73 19 40
2011