2017 Public Service Employee Survey Results for Transport Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 45 5 8 3 0 0 84 11 1062
2017 3 to 10 years in current department or agency 28 48 6 12 6 0 0 76 18 1494
2017 11 to 20 years in current department or agency 25 50 6 14 6 0 0 75 20 876
2017 More than 20 years in current department or agency 36 42 7 10 6 0 0 77 16 389
2014 Less than 3 years in current department or agency 38 45 6 8 3 0 0 83 11 637
2014 3 to 10 years in current department or agency 33 46 6 12 4 0 0 78 16 1568
2014 11 to 20 years in current department or agency 27 47 7 12 7 0 0 74 19 780
2014 More than 20 years in current department or agency 36 42 6 10 5 0 0 78 16 430

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 19 4 2 1 0 0 92 4 1061
2017 3 to 10 years in current department or agency 64 25 5 3 1 0 1 90 4 1492
2017 11 to 20 years in current department or agency 61 26 6 3 2 1 1 89 5 872
2017 More than 20 years in current department or agency 64 23 6 3 1 1 1 89 4 387
2014 Less than 3 years in current department or agency 74 19 4 1 1 1 1 94 2 637
2014 3 to 10 years in current department or agency 68 23 5 2 1 0 1 92 3 1567
2014 11 to 20 years in current department or agency 62 25 5 4 1 1 1 89 5 780
2014 More than 20 years in current department or agency 67 22 5 2 1 1 2 92 3 430

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 17 5 7 2 0 1 86 9 1063
2017 3 to 10 years in current department or agency 64 20 6 6 3 0 1 85 9 1494
2017 11 to 20 years in current department or agency 59 23 7 6 3 0 2 84 10 875
2017 More than 20 years in current department or agency 62 20 7 5 2 0 2 85 8 390
2014 Less than 3 years in current department or agency 66 21 4 5 2 0 1 89 7 638
2014 3 to 10 years in current department or agency 62 21 6 8 3 0 1 84 11 1569
2014 11 to 20 years in current department or agency 57 25 6 6 4 0 2 83 10 780
2014 More than 20 years in current department or agency 61 21 7 7 2 0 2 84 9 430

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 34 6 10 3 0 0 81 13 1063
2017 3 to 10 years in current department or agency 37 36 7 13 7 0 0 73 20 1494
2017 11 to 20 years in current department or agency 32 41 6 11 10 0 0 73 21 873
2017 More than 20 years in current department or agency 44 33 8 9 7 0 0 77 16 390
2014 Less than 3 years in current department or agency 48 32 8 8 4 0 0 80 12 638
2014 3 to 10 years in current department or agency 41 36 6 9 7 0 0 78 16 1568
2014 11 to 20 years in current department or agency 36 37 6 13 8 0 0 73 21 780
2014 More than 20 years in current department or agency 40 34 9 10 8 0 0 74 17 430

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 39 11 13 8 1 0 67 22 1064
2017 3 to 10 years in current department or agency 19 35 12 19 15 0 0 54 34 1494
2017 11 to 20 years in current department or agency 18 33 13 20 16 0 1 51 36 875
2017 More than 20 years in current department or agency 27 33 12 16 11 0 1 61 27 390
2014 Less than 3 years in current department or agency 33 38 11 13 5 0 1 71 18 638
2014 3 to 10 years in current department or agency 27 39 11 14 9 0 0 66 23 1569
2014 11 to 20 years in current department or agency 23 38 12 13 14 0 1 61 27 779
2014 More than 20 years in current department or agency 32 35 11 14 7 0 1 68 21 430

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 39 10 6 4 0 0 80 10 1059
2017 3 to 10 years in current department or agency 39 41 10 6 3 0 0 81 9 1495
2017 11 to 20 years in current department or agency 40 43 10 4 3 0 0 83 8 874
2017 More than 20 years in current department or agency 45 40 9 4 1 0 0 85 6 390
2014 Less than 3 years in current department or agency 45 35 10 7 3 0 0 81 9 638
2014 3 to 10 years in current department or agency 37 42 10 6 4 0 0 80 10 1570
2014 11 to 20 years in current department or agency 41 41 10 5 3 0 0 82 8 780
2014 More than 20 years in current department or agency 47 38 9 4 2 0 0 85 6 430

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 35 7 6 3 0 0 84 9 1058
2017 3 to 10 years in current department or agency 47 38 7 5 3 0 0 85 8 1494
2017 11 to 20 years in current department or agency 49 38 6 5 3 0 0 87 8 873
2017 More than 20 years in current department or agency 49 38 6 5 2 0 0 87 7 388
2014 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 638
2014 3 to 10 years in current department or agency 45 37 8 6 4 0 0 82 10 1570
2014 11 to 20 years in current department or agency 46 38 7 5 4 0 0 84 9 780
2014 More than 20 years in current department or agency 52 35 6 4 2 0 0 87 6 429

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 36 8 6 1 0 0 86 7 1057
2017 3 to 10 years in current department or agency 41 37 9 9 3 0 0 78 12 1492
2017 11 to 20 years in current department or agency 36 45 10 7 3 0 0 81 9 873
2017 More than 20 years in current department or agency 44 41 6 6 2 0 0 86 8 390
2014 Less than 3 years in current department or agency 49 35 9 5 1 0 0 85 6 637
2014 3 to 10 years in current department or agency 43 39 8 6 3 0 0 83 9 1568
2014 11 to 20 years in current department or agency 38 43 9 5 4 0 0 82 8 780
2014 More than 20 years in current department or agency 44 38 10 5 3 0 0 82 8 429

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 29 8 4 3 0 1 85 7 1059
2017 3 to 10 years in current department or agency 47 32 9 8 5 0 0 79 13 1492
2017 11 to 20 years in current department or agency 37 38 12 8 5 1 0 76 13 873
2017 More than 20 years in current department or agency 40 37 12 6 4 0 1 78 11 390
2014 Less than 3 years in current department or agency 52 29 8 6 3 1 1 82 10 636
2014 3 to 10 years in current department or agency 39 35 11 9 6 0 1 75 15 1568
2014 11 to 20 years in current department or agency 34 38 11 10 6 0 1 73 16 779
2014 More than 20 years in current department or agency 35 35 11 10 7 1 0 71 17 429

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 22 12 8 5 4 14 69 16 1060
2017 3 to 10 years in current department or agency 33 27 10 12 10 1 6 65 24 1494
2017 11 to 20 years in current department or agency 28 28 10 13 12 0 8 62 28 874
2017 More than 20 years in current department or agency 28 26 11 11 12 1 11 61 27 389
2014 Less than 3 years in current department or agency 40 18 13 7 6 3 12 69 15 638
2014 3 to 10 years in current department or agency 34 27 10 10 10 1 8 67 22 1570
2014 11 to 20 years in current department or agency 34 29 11 9 11 1 6 67 22 780
2014 More than 20 years in current department or agency 34 24 10 10 9 1 13 68 21 430

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 43 11 5 5 0 0 80 9 1060
2017 3 to 10 years in current department or agency 31 45 11 7 6 0 0 76 13 1494
2017 11 to 20 years in current department or agency 28 46 11 8 7 0 0 74 15 875
2017 More than 20 years in current department or agency 37 43 8 8 5 0 0 80 13 390
2014 Less than 3 years in current department or agency 40 41 10 5 3 0 0 82 9 638
2014 3 to 10 years in current department or agency 29 44 12 9 6 0 0 73 15 1570
2014 11 to 20 years in current department or agency 28 42 12 10 8 0 0 70 18 778
2014 More than 20 years in current department or agency 36 40 11 8 5 0 0 76 13 430

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 38 13 6 4 1 1 77 10 1062
2017 3 to 10 years in current department or agency 25 39 16 11 8 0 0 64 20 1494
2017 11 to 20 years in current department or agency 20 36 19 14 11 0 0 55 25 876
2017 More than 20 years in current department or agency 25 40 12 16 7 0 0 65 23 390
2014 Less than 3 years in current department or agency 37 39 11 7 4 2 1 78 11 638
2014 3 to 10 years in current department or agency 25 34 17 14 10 0 0 59 24 1569
2014 11 to 20 years in current department or agency 18 37 17 15 13 0 0 55 28 780
2014 More than 20 years in current department or agency 25 34 17 11 13 0 0 59 24 430

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 41 12 10 4 0 0 73 15 1061
2017 3 to 10 years in current department or agency 26 43 14 11 6 0 0 69 17 1491
2017 11 to 20 years in current department or agency 23 39 18 12 8 0 0 62 20 875
2017 More than 20 years in current department or agency 30 38 12 14 5 0 0 69 19 390

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 40 8 6 2 0 0 84 8 1061
2017 3 to 10 years in current department or agency 36 41 12 7 4 0 0 77 11 1490
2017 11 to 20 years in current department or agency 33 40 12 8 5 1 0 75 13 875
2017 More than 20 years in current department or agency 38 38 11 7 5 0 0 77 12 390
2014 Less than 3 years in current department or agency 44 38 11 4 1 0 0 83 6 638
2014 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 9 1569
2014 11 to 20 years in current department or agency 35 38 12 9 5 1 0 74 15 780
2014 More than 20 years in current department or agency 41 37 12 5 4 1 0 80 9 430

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 40 11 5 4 0 0 80 9 1061
2017 3 to 10 years in current department or agency 29 38 15 11 8 0 0 66 19 1490
2017 11 to 20 years in current department or agency 23 36 17 13 12 0 0 58 25 876
2017 More than 20 years in current department or agency 27 39 11 12 10 1 0 67 22 389

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 35 10 4 2 0 0 85 5 1060
2017 3 to 10 years in current department or agency 50 35 10 3 2 0 0 85 5 1492
2017 11 to 20 years in current department or agency 51 33 9 4 2 0 0 84 6 873
2017 More than 20 years in current department or agency 58 33 5 2 2 0 0 91 4 390
2014 Less than 3 years in current department or agency 63 27 7 2 1 0 0 90 3 637
2014 3 to 10 years in current department or agency 57 29 9 2 2 0 0 86 5 1568
2014 11 to 20 years in current department or agency 60 27 7 3 2 0 0 88 6 780
2014 More than 20 years in current department or agency 67 24 6 2 1 0 0 91 3 430

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 42 11 7 3 1 1 79 10 1058
2017 3 to 10 years in current department or agency 28 44 12 11 5 0 0 72 16 1490
2017 11 to 20 years in current department or agency 24 43 13 11 9 0 0 68 20 872
2017 More than 20 years in current department or agency 31 41 12 8 7 0 0 72 16 389
2014 Less than 3 years in current department or agency 34 43 11 8 3 1 1 78 11 638
2014 3 to 10 years in current department or agency 24 44 12 12 8 0 0 68 20 1570
2014 11 to 20 years in current department or agency 21 42 12 15 9 0 0 63 24 780
2014 More than 20 years in current department or agency 30 38 10 13 9 0 0 68 22 430

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 35 12 7 3 0 1 78 10 1054
2017 3 to 10 years in current department or agency 32 36 16 10 6 0 0 68 16 1492
2017 11 to 20 years in current department or agency 28 32 18 13 9 0 0 60 22 871
2017 More than 20 years in current department or agency 32 38 15 8 6 0 0 70 15 390
2014 Less than 3 years in current department or agency 40 37 12 6 4 1 1 78 9 637
2014 3 to 10 years in current department or agency 30 34 16 11 9 0 0 64 20 1570
2014 11 to 20 years in current department or agency 26 36 15 12 10 0 0 62 22 780
2014 More than 20 years in current department or agency 33 34 14 9 9 0 0 67 19 430

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 39 10 6 3 0 1 81 9 1060
2017 3 to 10 years in current department or agency 29 39 16 10 6 0 0 68 16 1492
2017 11 to 20 years in current department or agency 26 35 17 14 8 0 0 61 22 872
2017 More than 20 years in current department or agency 30 36 15 12 6 1 0 67 18 388
2014 Less than 3 years in current department or agency 42 40 9 6 3 0 0 82 9 637
2014 3 to 10 years in current department or agency 30 37 15 10 7 0 0 68 17 1569
2014 11 to 20 years in current department or agency 25 38 17 12 8 1 0 63 20 779
2014 More than 20 years in current department or agency 31 36 13 12 8 1 0 68 19 430

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 35 10 5 3 0 0 82 8 1059
2017 3 to 10 years in current department or agency 39 40 12 6 3 0 0 79 9 1492
2017 11 to 20 years in current department or agency 33 42 13 6 5 0 0 76 11 872
2017 More than 20 years in current department or agency 44 39 8 5 4 0 0 83 9 387
2014 Less than 3 years in current department or agency 50 34 10 4 2 0 0 84 6 637
2014 3 to 10 years in current department or agency 38 40 13 6 4 0 0 78 10 1570
2014 11 to 20 years in current department or agency 36 41 12 7 4 0 0 77 11 779
2014 More than 20 years in current department or agency 43 39 11 5 2 0 0 82 7 429

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 37 13 4 3 1 1 80 7 1063
2017 3 to 10 years in current department or agency 30 38 19 8 5 0 1 68 13 1495
2017 11 to 20 years in current department or agency 27 37 19 10 7 0 0 64 17 876
2017 More than 20 years in current department or agency 26 39 19 10 4 0 1 66 15 389
2014 Less than 3 years in current department or agency 37 36 16 6 3 1 1 75 9 638
2014 3 to 10 years in current department or agency 29 37 18 9 6 0 1 67 15 1569
2014 11 to 20 years in current department or agency 23 33 23 12 8 0 1 57 20 780
2014 More than 20 years in current department or agency 24 32 20 13 11 0 0 56 24 430

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 16 32 22 14 3 5 40 25 1061
2017 3 to 10 years in current department or agency 10 26 40 17 7 0 1 23 36 1488
2017 11 to 20 years in current department or agency 13 31 37 13 3 1 2 17 46 870
2017 More than 20 years in current department or agency 11 31 39 10 7 0 2 18 42 388
2014 Less than 3 years in current department or agency 6 18 34 22 11 4 5 36 27 636
2014 3 to 10 years in current department or agency 12 27 36 17 6 1 1 23 40 1565
2014 11 to 20 years in current department or agency 14 30 36 13 4 0 2 18 45 777
2014 More than 20 years in current department or agency 14 33 37 11 4 1 1 15 48 429

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 11 23 24 22 8 7 53 20 1055
2017 3 to 10 years in current department or agency 10 19 33 21 12 2 3 34 31 1484
2017 11 to 20 years in current department or agency 13 25 32 19 7 2 2 27 40 865
2017 More than 20 years in current department or agency 12 25 33 19 8 1 3 28 38 387
2014 Less than 3 years in current department or agency 4 13 23 26 23 7 6 55 19 636
2014 3 to 10 years in current department or agency 11 19 30 24 12 2 3 38 31 1560
2014 11 to 20 years in current department or agency 16 23 31 19 7 1 2 28 40 776
2014 More than 20 years in current department or agency 13 24 32 16 9 3 2 27 40 426

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 19 30 19 12 4 4 34 34 1058
2017 3 to 10 years in current department or agency 17 27 30 16 6 1 2 23 45 1490
2017 11 to 20 years in current department or agency 19 30 32 12 4 1 2 16 51 870
2017 More than 20 years in current department or agency 17 28 33 10 8 1 2 20 46 386
2014 Less than 3 years in current department or agency 11 22 31 19 9 4 4 31 36 635
2014 3 to 10 years in current department or agency 20 27 32 13 5 1 3 19 48 1559
2014 11 to 20 years in current department or agency 23 32 28 11 4 1 2 15 56 778
2014 More than 20 years in current department or agency 26 31 25 11 4 2 2 16 59 428

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 10 25 28 24 3 5 57 17 1054
2017 3 to 10 years in current department or agency 9 17 33 28 11 0 2 39 27 1481
2017 11 to 20 years in current department or agency 9 22 38 23 5 1 2 29 32 862
2017 More than 20 years in current department or agency 12 21 34 21 10 0 2 31 34 386
2014 Less than 3 years in current department or agency 3 12 27 30 20 5 4 54 17 633
2014 3 to 10 years in current department or agency 10 17 35 26 9 1 2 36 28 1555
2014 11 to 20 years in current department or agency 11 25 35 22 5 1 1 28 36 776
2014 More than 20 years in current department or agency 18 23 32 18 6 1 2 25 42 428

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 14 25 19 18 7 7 44 26 1051
2017 3 to 10 years in current department or agency 18 26 29 17 7 1 2 25 45 1486
2017 11 to 20 years in current department or agency 24 28 28 13 4 0 2 18 53 870
2017 More than 20 years in current department or agency 22 32 26 12 6 0 2 19 55 388
2014 Less than 3 years in current department or agency 9 16 26 20 16 7 6 41 29 637
2014 3 to 10 years in current department or agency 20 26 28 16 7 1 3 23 48 1563
2014 11 to 20 years in current department or agency 26 32 25 9 5 1 2 15 59 778
2014 More than 20 years in current department or agency 27 27 26 12 4 1 2 16 57 427

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 13 22 20 20 11 9 49 24 1054
2017 3 to 10 years in current department or agency 12 20 27 23 13 2 3 38 33 1489
2017 11 to 20 years in current department or agency 13 20 28 22 12 2 3 36 35 870
2017 More than 20 years in current department or agency 12 28 24 21 10 2 4 33 42 388
2014 Less than 3 years in current department or agency 6 14 19 22 19 12 7 51 26 635
2014 3 to 10 years in current department or agency 9 13 30 28 14 1 4 44 24 1563
2014 11 to 20 years in current department or agency 11 19 29 23 13 1 4 38 32 778
2014 More than 20 years in current department or agency 11 21 28 23 10 3 5 36 34 429

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 18 29 17 14 5 5 34 33 1056
2017 3 to 10 years in current department or agency 18 26 31 15 6 2 3 22 45 1486
2017 11 to 20 years in current department or agency 21 30 32 9 4 2 2 13 54 870
2017 More than 20 years in current department or agency 19 26 35 9 6 1 4 16 47 389
2014 Less than 3 years in current department or agency 10 23 27 17 11 6 6 32 38 637
2014 3 to 10 years in current department or agency 19 25 33 14 5 1 3 20 47 1564
2014 11 to 20 years in current department or agency 26 30 29 9 4 1 1 13 57 778
2014 More than 20 years in current department or agency 25 31 26 10 4 1 3 14 58 430
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 16 5 3 2 1 3 89 6 1064
2017 3 to 10 years in current department or agency 70 16 5 4 2 0 3 88 6 1493
2017 11 to 20 years in current department or agency 68 18 6 3 2 0 3 89 5 876
2017 More than 20 years in current department or agency 65 19 6 3 2 1 4 88 5 389
2014 Less than 3 years in current department or agency 71 16 4 3 2 1 3 91 5 637
2014 3 to 10 years in current department or agency 70 15 6 4 3 0 3 87 7 1569
2014 11 to 20 years in current department or agency 68 16 5 4 2 0 4 88 7 778
2014 More than 20 years in current department or agency 70 15 4 3 2 1 4 90 5 428

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 27 12 5 4 10 8 74 11 1063
2017 3 to 10 years in current department or agency 28 32 16 10 9 2 2 64 19 1493
2017 11 to 20 years in current department or agency 23 35 17 11 10 2 2 60 23 873
2017 More than 20 years in current department or agency 21 39 15 11 10 2 3 63 21 387
2014 Less than 3 years in current department or agency 38 28 10 7 3 9 6 77 11 638
2014 3 to 10 years in current department or agency 30 30 16 9 10 3 3 64 20 1569
2014 11 to 20 years in current department or agency 27 34 15 11 9 2 2 63 21 779
2014 More than 20 years in current department or agency 30 31 16 9 10 2 3 64 20 430

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 29 6 5 4 2 1 84 9 1061
2017 3 to 10 years in current department or agency 45 28 10 9 8 1 0 74 16 1492
2017 11 to 20 years in current department or agency 38 34 10 10 8 1 0 72 18 875
2017 More than 20 years in current department or agency 40 33 9 9 8 1 0 75 16 388
2014 Less than 3 years in current department or agency 54 27 8 5 3 2 0 83 9 638
2014 3 to 10 years in current department or agency 43 30 9 9 9 1 0 73 18 1570
2014 11 to 20 years in current department or agency 43 32 8 9 7 0 0 75 17 780
2014 More than 20 years in current department or agency 46 28 10 6 9 1 1 74 16 430

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 33 9 5 3 3 1 83 8 1063
2017 3 to 10 years in current department or agency 31 36 14 11 7 1 0 68 19 1493
2017 11 to 20 years in current department or agency 26 36 14 13 9 1 0 63 22 874
2017 More than 20 years in current department or agency 28 41 13 10 8 1 0 69 18 387
2014 Less than 3 years in current department or agency 44 35 7 8 3 2 1 81 12 638
2014 3 to 10 years in current department or agency 29 39 12 12 6 1 1 69 18 1569
2014 11 to 20 years in current department or agency 27 39 13 12 6 1 1 68 19 780
2014 More than 20 years in current department or agency 30 37 12 13 6 1 1 68 19 428

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 25 10 5 3 15 3 78 10 1059
2017 3 to 10 years in current department or agency 29 29 15 11 8 7 1 63 21 1490
2017 11 to 20 years in current department or agency 26 30 15 11 12 6 0 60 25 874
2017 More than 20 years in current department or agency 23 32 16 12 9 7 0 60 23 390
2014 Less than 3 years in current department or agency 39 28 11 4 4 12 1 78 9 638
2014 3 to 10 years in current department or agency 28 30 16 10 9 6 1 62 21 1569
2014 11 to 20 years in current department or agency 29 28 13 13 10 6 1 61 25 780
2014 More than 20 years in current department or agency 31 28 16 12 7 5 1 62 21 428

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 19 13 8 7 31 6 56 24 1063
2017 3 to 10 years in current department or agency 14 21 21 17 14 12 2 40 36 1492
2017 11 to 20 years in current department or agency 9 25 19 18 18 10 1 38 41 876
2017 More than 20 years in current department or agency 12 29 17 19 13 9 2 46 36 387
2014 Less than 3 years in current department or agency 15 21 17 10 7 26 4 51 25 638
2014 3 to 10 years in current department or agency 11 22 20 16 17 12 3 38 38 1567
2014 11 to 20 years in current department or agency 10 21 21 19 18 8 2 34 42 780
2014 More than 20 years in current department or agency 12 25 21 17 14 9 2 41 35 428

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 27 4 6 2 1 0 88 8 1062
2017 3 to 10 years in current department or agency 40 40 9 8 3 0 0 80 11 1490
2017 11 to 20 years in current department or agency 37 39 9 9 5 0 0 77 14 874
2017 More than 20 years in current department or agency 36 46 8 6 3 0 0 83 9 389
2014 Less than 3 years in current department or agency 55 31 7 5 2 0 0 86 7 638
2014 3 to 10 years in current department or agency 41 40 8 7 4 0 0 81 11 1568
2014 11 to 20 years in current department or agency 37 43 9 7 4 0 0 80 11 779
2014 More than 20 years in current department or agency 41 39 8 9 3 0 0 81 12 427
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 29 10 6 3 2 1 81 10 1062
2017 3 to 10 years in current department or agency 40 35 11 8 5 0 0 76 13 1495
2017 11 to 20 years in current department or agency 35 37 12 10 6 0 1 73 15 876
2017 More than 20 years in current department or agency 37 36 12 11 5 0 0 73 15 390
2014 Less than 3 years in current department or agency 50 31 9 5 3 1 1 83 7 638
2014 3 to 10 years in current department or agency 37 34 12 10 6 0 0 72 16 1569
2014 11 to 20 years in current department or agency 33 37 13 8 8 1 0 71 16 780
2014 More than 20 years in current department or agency 40 30 12 10 6 1 1 72 16 430

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 27 7 3 2 4 1 87 5 1064
2017 3 to 10 years in current department or agency 46 32 10 6 4 1 0 79 11 1494
2017 11 to 20 years in current department or agency 42 30 14 7 6 2 1 73 13 873
2017 More than 20 years in current department or agency 45 29 13 7 5 1 0 74 13 389
2014 Less than 3 years in current department or agency 57 24 9 4 2 3 0 84 7 638
2014 3 to 10 years in current department or agency 44 31 11 6 7 1 0 76 13 1568
2014 11 to 20 years in current department or agency 41 32 12 6 6 2 0 75 12 780
2014 More than 20 years in current department or agency 45 27 11 8 5 2 1 74 14 430

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 28 8 6 2 1 1 84 8 1062
2017 3 to 10 years in current department or agency 44 34 9 7 6 0 0 78 13 1496
2017 11 to 20 years in current department or agency 38 33 12 9 6 1 0 72 16 876
2017 More than 20 years in current department or agency 42 30 11 11 6 1 0 72 17 390
2014 Less than 3 years in current department or agency 54 28 8 6 3 1 1 84 9 638
2014 3 to 10 years in current department or agency 41 33 11 9 6 1 0 74 15 1569
2014 11 to 20 years in current department or agency 35 35 10 10 8 1 0 71 18 780
2014 More than 20 years in current department or agency 44 30 8 9 6 1 1 76 16 429

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 82 11 3 1 1 0 2 95 2 1061
2017 3 to 10 years in current department or agency 79 12 3 2 1 0 2 93 3 1493
2017 11 to 20 years in current department or agency 76 14 5 1 1 0 3 93 2 876
2017 More than 20 years in current department or agency 76 14 4 1 1 0 3 93 3 386
2014 Less than 3 years in current department or agency 79 13 2 1 2 1 2 95 3 638
2014 3 to 10 years in current department or agency 77 12 4 2 2 0 3 92 4 1569
2014 11 to 20 years in current department or agency 74 13 4 2 1 0 4 92 4 780
2014 More than 20 years in current department or agency 77 12 4 1 1 1 4 94 2 430

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 20 6 3 4 5 6 86 7 1062
2017 3 to 10 years in current department or agency 53 25 7 5 5 2 2 82 11 1492
2017 11 to 20 years in current department or agency 49 27 8 5 6 2 3 81 11 873
2017 More than 20 years in current department or agency 46 28 10 4 5 2 6 79 10 389
2014 Less than 3 years in current department or agency 51 21 8 5 4 5 6 81 10 638
2014 3 to 10 years in current department or agency 48 24 9 6 7 2 4 77 13 1570
2014 11 to 20 years in current department or agency 42 29 11 6 7 2 3 75 14 779
2014 More than 20 years in current department or agency 44 26 8 6 8 4 5 77 15 430

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 22 7 4 2 1 1 87 6 1062
2017 3 to 10 years in current department or agency 56 27 7 5 5 0 0 83 10 1494
2017 11 to 20 years in current department or agency 52 28 9 6 5 0 0 80 11 874
2017 More than 20 years in current department or agency 49 30 12 5 4 0 1 79 9 390

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 23 6 2 2 2 0 89 5 1064
2017 3 to 10 years in current department or agency 58 24 9 4 4 1 0 83 8 1493
2017 11 to 20 years in current department or agency 51 23 13 5 6 2 0 76 11 874
2017 More than 20 years in current department or agency 48 30 13 3 4 1 0 79 7 389

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 8 5 2 0 0 85 8 1062
2017 3 to 10 years in current department or agency 52 27 9 6 5 0 0 79 11 1491
2017 11 to 20 years in current department or agency 47 26 12 7 7 0 0 73 14 871
2017 More than 20 years in current department or agency 46 30 12 6 6 0 0 76 12 390
2014 Less than 3 years in current department or agency 57 25 9 5 3 1 0 83 8 638
2014 3 to 10 years in current department or agency 47 28 11 6 6 0 0 76 13 1570
2014 11 to 20 years in current department or agency 46 27 12 8 6 0 0 74 14 780
2014 More than 20 years in current department or agency 49 27 11 7 5 1 1 77 12 430
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 39 14 4 5 11 7 72 11 122
2017 3 to 10 years in current department or agency 20 36 17 9 6 5 6 63 17 339
2017 11 to 20 years in current department or agency 22 39 12 11 6 3 6 68 19 296
2017 More than 20 years in current department or agency 26 34 16 11 5 1 6 64 18 152
2014 Less than 3 years in current department or agency 31 33 15 6 5 4 5 71 12 70
2014 3 to 10 years in current department or agency 27 35 16 7 7 3 4 67 16 358
2014 11 to 20 years in current department or agency 26 36 13 12 6 1 5 67 19 255
2014 More than 20 years in current department or agency 33 33 14 6 4 2 6 73 11 167

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 30 12 4 2 10 1 79 7 1062
2017 3 to 10 years in current department or agency 23 38 16 10 7 6 0 65 18 1496
2017 11 to 20 years in current department or agency 18 36 19 11 11 5 0 56 23 876
2017 More than 20 years in current department or agency 22 31 22 12 8 5 0 56 21 388
2014 Less than 3 years in current department or agency 37 32 11 5 3 12 0 79 9 638
2014 3 to 10 years in current department or agency 23 37 16 9 8 6 0 65 18 1569
2014 11 to 20 years in current department or agency 19 36 18 10 11 6 0 58 22 779
2014 More than 20 years in current department or agency 24 33 18 11 8 5 0 61 20 430

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 34 11 7 3 7 1 76 12 1062
2017 3 to 10 years in current department or agency 20 34 21 14 10 2 0 55 24 1494
2017 11 to 20 years in current department or agency 13 31 24 17 14 1 0 44 31 875
2017 More than 20 years in current department or agency 15 36 18 16 13 1 0 52 30 390
2014 Less than 3 years in current department or agency 37 31 15 8 3 6 0 73 11 638
2014 3 to 10 years in current department or agency 20 34 20 13 11 2 0 55 24 1569
2014 11 to 20 years in current department or agency 15 32 19 17 16 1 0 47 33 779
2014 More than 20 years in current department or agency 19 33 19 14 14 1 0 53 28 430

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 32 14 10 5 12 1 68 16 1062
2017 3 to 10 years in current department or agency 14 29 25 17 11 4 0 45 29 1490
2017 11 to 20 years in current department or agency 8 29 23 21 16 3 0 39 38 875
2017 More than 20 years in current department or agency 11 32 22 19 13 3 0 44 33 389
2014 Less than 3 years in current department or agency 28 30 17 8 4 12 0 66 14 636
2014 3 to 10 years in current department or agency 14 32 22 17 12 4 0 48 30 1569
2014 11 to 20 years in current department or agency 9 30 21 19 16 4 0 40 37 778
2014 More than 20 years in current department or agency 11 32 20 20 14 3 0 45 34 430

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 28 15 9 7 11 1 65 18 1062
2017 3 to 10 years in current department or agency 16 27 20 16 14 6 0 46 32 1494
2017 11 to 20 years in current department or agency 12 25 22 17 19 5 0 39 38 874
2017 More than 20 years in current department or agency 13 32 20 14 16 5 0 47 32 389
2014 Less than 3 years in current department or agency 30 27 15 10 6 11 1 64 18 635
2014 3 to 10 years in current department or agency 15 27 20 17 15 6 0 45 34 1570
2014 11 to 20 years in current department or agency 10 25 21 17 22 5 0 37 41 778
2014 More than 20 years in current department or agency 16 27 21 14 18 4 0 45 34 429

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 31 18 11 6 8 1 62 19 1060
2017 3 to 10 years in current department or agency 13 32 21 18 13 3 0 46 32 1493
2017 11 to 20 years in current department or agency 9 30 21 21 16 2 0 40 38 873
2017 More than 20 years in current department or agency 12 34 19 18 15 2 0 47 33 389
2014 Less than 3 years in current department or agency 27 32 19 11 4 7 0 64 16 638
2014 3 to 10 years in current department or agency 14 34 20 16 14 2 0 49 31 1568
2014 11 to 20 years in current department or agency 10 29 20 21 17 2 0 40 39 778
2014 More than 20 years in current department or agency 13 35 17 17 16 2 0 49 34 430
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 39 14 9 2 3 0 74 12 1061
2017 3 to 10 years in current department or agency 19 44 18 12 5 2 0 64 18 1493
2017 11 to 20 years in current department or agency 17 38 23 15 6 1 0 55 21 872
2017 More than 20 years in current department or agency 18 39 22 13 6 1 0 58 19 388
2014 Less than 3 years in current department or agency 30 40 17 6 3 4 0 73 9 637
2014 3 to 10 years in current department or agency 21 43 19 10 6 1 0 65 16 1570
2014 11 to 20 years in current department or agency 16 41 18 14 10 1 0 58 24 780
2014 More than 20 years in current department or agency 22 36 19 14 7 2 0 59 21 430

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 38 8 3 1 4 0 88 4 1061
2017 3 to 10 years in current department or agency 35 45 12 4 1 2 0 82 6 1493
2017 11 to 20 years in current department or agency 35 44 11 5 3 2 0 81 8 871
2017 More than 20 years in current department or agency 35 47 12 3 2 1 0 83 5 389
2014 Less than 3 years in current department or agency 48 35 10 3 1 3 0 86 4 638
2014 3 to 10 years in current department or agency 38 42 10 5 2 2 0 82 7 1570
2014 11 to 20 years in current department or agency 36 43 11 4 3 3 0 82 7 778
2014 More than 20 years in current department or agency 43 43 7 3 2 2 1 88 5 428

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 35 10 8 3 5 2 78 11 1057
2017 3 to 10 years in current department or agency 34 38 13 8 4 2 0 74 12 1490
2017 11 to 20 years in current department or agency 32 41 11 9 5 2 0 75 14 870
2017 More than 20 years in current department or agency 33 40 13 8 4 2 0 74 12 389
2014 Less than 3 years in current department or agency 43 35 8 5 3 5 1 83 8 637
2014 3 to 10 years in current department or agency 36 38 11 7 5 2 1 76 12 1569
2014 11 to 20 years in current department or agency 32 40 13 8 6 2 1 73 13 779
2014 More than 20 years in current department or agency 40 36 10 6 5 3 0 78 11 429

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 31 19 10 4 10 2 62 16 1062
2017 3 to 10 years in current department or agency 25 35 20 9 6 4 1 63 16 1492
2017 11 to 20 years in current department or agency 23 37 21 10 6 2 1 62 17 871
2017 More than 20 years in current department or agency 24 36 23 9 4 3 1 63 14 387
2014 Less than 3 years in current department or agency 27 31 20 7 3 10 2 65 12 637
2014 3 to 10 years in current department or agency 27 34 20 10 5 4 1 63 16 1570
2014 11 to 20 years in current department or agency 22 35 22 11 6 3 1 59 18 778
2014 More than 20 years in current department or agency 27 35 19 9 6 3 0 64 16 429

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 22 17 9 7 17 6 58 20 1058
2017 3 to 10 years in current department or agency 17 26 20 13 12 10 3 49 28 1494
2017 11 to 20 years in current department or agency 14 26 19 17 14 8 3 44 35 872
2017 More than 20 years in current department or agency 18 29 21 12 10 5 4 52 25 388
2014 Less than 3 years in current department or agency 22 20 18 10 7 17 5 54 23 638
2014 3 to 10 years in current department or agency 16 23 20 13 15 10 2 45 32 1570
2014 11 to 20 years in current department or agency 14 26 19 15 16 8 2 45 34 779
2014 More than 20 years in current department or agency 21 28 16 12 12 7 4 55 27 430

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 19 7 4 2 3 5 86 7 1060
2017 3 to 10 years in current department or agency 58 23 9 5 2 1 3 84 7 1493
2017 11 to 20 years in current department or agency 55 27 9 4 2 1 3 85 6 872
2017 More than 20 years in current department or agency 54 25 10 4 0 1 6 85 4 390
2014 Less than 3 years in current department or agency 62 18 7 3 2 4 5 87 5 638
2014 3 to 10 years in current department or agency 57 22 8 5 3 1 5 83 8 1570
2014 11 to 20 years in current department or agency 54 23 10 5 2 1 5 82 7 780
2014 More than 20 years in current department or agency 58 22 7 4 1 2 5 86 6 430

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 19 4 2 1 5 3 92 3 1061
2017 3 to 10 years in current department or agency 60 23 6 3 3 3 3 87 6 1493
2017 11 to 20 years in current department or agency 56 26 8 3 2 3 3 87 5 875
2017 More than 20 years in current department or agency 59 25 7 3 1 2 3 88 4 387
2014 Less than 3 years in current department or agency 69 17 4 2 0 5 3 93 3 638
2014 3 to 10 years in current department or agency 65 21 5 2 2 2 3 91 4 1570
2014 11 to 20 years in current department or agency 60 24 7 3 1 2 3 89 4 780
2014 More than 20 years in current department or agency 67 18 7 1 0 2 4 91 1 430

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 33 13 8 5 8 1 71 14 1059
2017 3 to 10 years in current department or agency 18 31 19 17 13 2 0 50 31 1494
2017 11 to 20 years in current department or agency 13 27 19 22 17 1 0 41 39 874
2017 More than 20 years in current department or agency 16 31 22 19 11 2 0 48 30 388
2014 Less than 3 years in current department or agency 34 32 14 7 4 8 1 73 12 638
2014 3 to 10 years in current department or agency 22 34 17 14 11 1 0 57 25 1569
2014 11 to 20 years in current department or agency 17 33 18 16 15 2 0 51 31 779
2014 More than 20 years in current department or agency 25 33 14 12 13 2 0 59 26 430

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 33 13 10 7 7 5 67 18 1062
2017 3 to 10 years in current department or agency 17 29 17 17 17 2 1 47 35 1490
2017 11 to 20 years in current department or agency 13 25 16 19 24 1 2 39 44 874
2017 More than 20 years in current department or agency 13 25 18 20 20 1 3 39 42 389
2014 Less than 3 years in current department or agency 27 30 12 8 10 9 4 65 21 637
2014 3 to 10 years in current department or agency 17 26 17 17 20 2 1 45 38 1569
2014 11 to 20 years in current department or agency 15 22 18 18 23 1 3 38 43 780
2014 More than 20 years in current department or agency 16 23 18 13 24 2 4 42 39 430

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 39 15 7 3 5 1 73 11 1062
2017 3 to 10 years in current department or agency 19 38 22 11 7 3 0 59 18 1493
2017 11 to 20 years in current department or agency 15 36 24 14 10 2 0 51 24 874
2017 More than 20 years in current department or agency 17 37 24 12 6 2 1 56 19 389

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 31 13 2 1 9 1 82 3 1059
2017 3 to 10 years in current department or agency 33 36 18 4 3 6 0 74 7 1493
2017 11 to 20 years in current department or agency 31 38 19 5 3 3 0 72 8 872
2017 More than 20 years in current department or agency 30 40 16 4 4 5 1 75 8 389
2014 Less than 3 years in current department or agency 51 26 13 3 1 6 1 82 4 638
2014 3 to 10 years in current department or agency 37 35 15 4 3 6 1 77 7 1570
2014 11 to 20 years in current department or agency 33 38 17 4 3 5 1 75 7 780
2014 More than 20 years in current department or agency 41 34 13 5 2 4 0 79 7 429

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 36 9 3 1 4 0 87 4 1061
2017 3 to 10 years in current department or agency 34 43 14 5 2 2 0 79 7 1491
2017 11 to 20 years in current department or agency 28 46 16 6 3 1 0 74 9 875
2017 More than 20 years in current department or agency 31 43 17 5 3 1 0 75 8 390
2014 Less than 3 years in current department or agency 52 32 9 3 1 3 0 87 4 638
2014 3 to 10 years in current department or agency 35 39 15 5 3 3 0 76 9 1570
2014 11 to 20 years in current department or agency 31 41 16 5 3 4 0 75 8 780
2014 More than 20 years in current department or agency 38 37 14 5 3 3 0 77 8 429

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 30 4 2 1 1 0 92 3 1062
2017 3 to 10 years in current department or agency 43 39 10 5 3 0 0 82 8 1491
2017 11 to 20 years in current department or agency 33 43 13 6 4 0 0 76 11 874
2017 More than 20 years in current department or agency 35 43 10 8 4 0 0 78 12 389
2014 Less than 3 years in current department or agency 66 25 5 2 1 1 0 92 3 637
2014 3 to 10 years in current department or agency 45 36 10 5 4 0 0 82 8 1570
2014 11 to 20 years in current department or agency 36 42 10 6 5 0 0 78 11 780
2014 More than 20 years in current department or agency 43 36 10 5 5 1 0 80 10 430

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 34 10 5 3 1 0 82 8 1058
2017 3 to 10 years in current department or agency 33 35 15 10 6 1 0 69 16 1493
2017 11 to 20 years in current department or agency 26 32 22 11 9 0 0 57 21 875
2017 More than 20 years in current department or agency 30 34 19 9 8 0 0 64 17 389
2014 Less than 3 years in current department or agency 49 32 10 4 3 1 0 83 7 638
2014 3 to 10 years in current department or agency 33 36 16 9 6 1 0 69 15 1569
2014 11 to 20 years in current department or agency 25 36 17 12 10 0 0 61 22 780
2014 More than 20 years in current department or agency 32 32 17 10 9 0 0 64 19 430

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 36 9 5 3 0 0 83 8 1061
2017 3 to 10 years in current department or agency 31 37 15 11 5 1 0 68 16 1493
2017 11 to 20 years in current department or agency 24 35 19 13 9 0 0 59 21 875
2017 More than 20 years in current department or agency 29 35 17 12 7 0 0 64 19 390
2014 Less than 3 years in current department or agency 48 32 12 5 3 1 0 81 7 638
2014 3 to 10 years in current department or agency 31 38 15 9 5 0 0 70 15 1569
2014 11 to 20 years in current department or agency 24 36 17 12 10 0 0 60 23 780
2014 More than 20 years in current department or agency 32 34 15 10 8 1 0 66 18 430

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 26 18 8 5 5 1 67 14 1060
2017 3 to 10 years in current department or agency 30 28 19 11 9 4 1 60 21 1492
2017 11 to 20 years in current department or agency 27 32 20 10 9 2 0 60 20 874
2017 More than 20 years in current department or agency 34 32 15 8 5 4 2 69 15 390
2014 Less than 3 years in current department or agency 39 27 15 8 5 5 1 70 14 638
2014 3 to 10 years in current department or agency 30 26 19 11 8 4 1 59 20 1570
2014 11 to 20 years in current department or agency 29 29 17 11 9 3 1 61 21 780
2014 More than 20 years in current department or agency 41 27 14 7 8 2 1 70 15 430
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 30 37 33 1061
2017 3 to 10 years in current department or agency 26 38 37 1495
2017 11 to 20 years in current department or agency 23 42 34 875
2017 More than 20 years in current department or agency 36 38 27 386
2014 Less than 3 years in current department or agency 29 42 30 638
2014 3 to 10 years in current department or agency 30 32 39 1568
2014 11 to 20 years in current department or agency 26 42 32 780
2014 More than 20 years in current department or agency 29 44 27 429

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 3 33 30 4 26 4 310
2017 3 to 10 years in current department or agency 8 33 43 7 1 9 382
2017 11 to 20 years in current department or agency 30 33 25 4 0 7 204
2017 More than 20 years in current department or agency 68 14 6 4 2 5 137
2014 Less than 3 years in current department or agency 3 36 33 7 9999 20 183
2014 3 to 10 years in current department or agency 7 42 34 9 9999 8 470
2014 11 to 20 years in current department or agency 27 37 15 13 9999 8 205
2014 More than 20 years in current department or agency 67 12 6 9 9999 6 123
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 12 88 1062
2017 3 to 10 years in current department or agency 19 81 1492
2017 11 to 20 years in current department or agency 22 78 873
2017 More than 20 years in current department or agency 15 85 388
2014 Less than 3 years in current department or agency 13 87 638
2014 3 to 10 years in current department or agency 19 81 1563
2014 11 to 20 years in current department or agency 21 79 780
2014 More than 20 years in current department or agency 17 83 429

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 136
2017 3 to 10 years in current department or agency 49 280
2017 11 to 20 years in current department or agency 46 192
2017 More than 20 years in current department or agency 55 60
2014 Less than 3 years in current department or agency 49 82
2014 3 to 10 years in current department or agency 51 300
2014 11 to 20 years in current department or agency 42 162
2014 More than 20 years in current department or agency 42 70

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 136
2017 3 to 10 years in current department or agency 56 280
2017 11 to 20 years in current department or agency 60 192
2017 More than 20 years in current department or agency 60 60
2014 Less than 3 years in current department or agency 56 82
2014 3 to 10 years in current department or agency 64 300
2014 11 to 20 years in current department or agency 66 162
2014 More than 20 years in current department or agency 56 70

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 136
2017 3 to 10 years in current department or agency 9 280
2017 11 to 20 years in current department or agency 9 192
2017 More than 20 years in current department or agency 12 60
2014 Less than 3 years in current department or agency 9 82
2014 3 to 10 years in current department or agency 9 300
2014 11 to 20 years in current department or agency 10 162
2014 More than 20 years in current department or agency 13 70

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 136
2017 3 to 10 years in current department or agency 0 280
2017 More than 20 years in current department or agency 0 60
2014 Less than 3 years in current department or agency 0 82
2014 3 to 10 years in current department or agency 0 300
2014 11 to 20 years in current department or agency 0 162
2014 More than 20 years in current department or agency 0 70

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 136
2017 3 to 10 years in current department or agency 3 280
2017 11 to 20 years in current department or agency 5 192
2014 Less than 3 years in current department or agency 6 82
2014 3 to 10 years in current department or agency 2 300
2014 More than 20 years in current department or agency 0 70

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 136
2017 3 to 10 years in current department or agency 12 280
2017 11 to 20 years in current department or agency 7 192
2017 More than 20 years in current department or agency 11 60
2014 3 to 10 years in current department or agency 4 300
2014 11 to 20 years in current department or agency 11 162
2014 More than 20 years in current department or agency 10 70

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 136
2017 3 to 10 years in current department or agency 3 280
2017 More than 20 years in current department or agency 0 60
2014 3 to 10 years in current department or agency 2 300
2014 11 to 20 years in current department or agency 6 162

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 136
2017 3 to 10 years in current department or agency 48 282
2017 11 to 20 years in current department or agency 42 192
2017 More than 20 years in current department or agency 45 59
2014 Less than 3 years in current department or agency 40 82
2014 3 to 10 years in current department or agency 41 300
2014 11 to 20 years in current department or agency 44 163
2014 More than 20 years in current department or agency 43 70

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 34 136
2017 3 to 10 years in current department or agency 42 282
2017 11 to 20 years in current department or agency 39 192
2017 More than 20 years in current department or agency 42 59
2014 Less than 3 years in current department or agency 43 82
2014 3 to 10 years in current department or agency 42 300
2014 11 to 20 years in current department or agency 38 163
2014 More than 20 years in current department or agency 30 70

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 136
2017 3 to 10 years in current department or agency 44 282
2017 11 to 20 years in current department or agency 45 192
2017 More than 20 years in current department or agency 43 59
2014 Less than 3 years in current department or agency 35 82
2014 3 to 10 years in current department or agency 44 300
2014 11 to 20 years in current department or agency 42 163
2014 More than 20 years in current department or agency 42 70

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 136
2017 3 to 10 years in current department or agency 37 282
2017 11 to 20 years in current department or agency 42 192
2017 More than 20 years in current department or agency 37 59
2014 Less than 3 years in current department or agency 35 82
2014 3 to 10 years in current department or agency 34 300
2014 11 to 20 years in current department or agency 42 163
2014 More than 20 years in current department or agency 38 70

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 136
2017 3 to 10 years in current department or agency 30 282
2017 11 to 20 years in current department or agency 31 192
2017 More than 20 years in current department or agency 27 59
2014 Less than 3 years in current department or agency 28 82
2014 3 to 10 years in current department or agency 30 300
2014 11 to 20 years in current department or agency 27 163
2014 More than 20 years in current department or agency 24 70

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 56 136
2017 3 to 10 years in current department or agency 61 282
2017 11 to 20 years in current department or agency 56 192
2017 More than 20 years in current department or agency 51 59
2014 Less than 3 years in current department or agency 62 82
2014 3 to 10 years in current department or agency 53 300
2014 11 to 20 years in current department or agency 51 163
2014 More than 20 years in current department or agency 61 70

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 136
2017 3 to 10 years in current department or agency 38 282
2017 11 to 20 years in current department or agency 39 192
2017 More than 20 years in current department or agency 29 59
2014 Less than 3 years in current department or agency 33 82
2014 3 to 10 years in current department or agency 33 300
2014 11 to 20 years in current department or agency 35 163
2014 More than 20 years in current department or agency 32 70

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 136
2017 3 to 10 years in current department or agency 9 282
2017 11 to 20 years in current department or agency 5 192
2017 More than 20 years in current department or agency 10 59
2014 Less than 3 years in current department or agency 8 82
2014 3 to 10 years in current department or agency 6 300
2014 11 to 20 years in current department or agency 5 163
2014 More than 20 years in current department or agency 7 70

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 136
2017 3 to 10 years in current department or agency 13 282
2017 11 to 20 years in current department or agency 14 192
2017 More than 20 years in current department or agency 12 59
2014 Less than 3 years in current department or agency 11 82
2014 3 to 10 years in current department or agency 15 300
2014 11 to 20 years in current department or agency 15 163
2014 More than 20 years in current department or agency 16 70

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 136
2017 3 to 10 years in current department or agency 43 282
2017 11 to 20 years in current department or agency 48 192
2017 More than 20 years in current department or agency 43 59
2014 Less than 3 years in current department or agency 43 82
2014 3 to 10 years in current department or agency 50 300
2014 11 to 20 years in current department or agency 50 163
2014 More than 20 years in current department or agency 40 70

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 136
2017 3 to 10 years in current department or agency 29 282
2017 11 to 20 years in current department or agency 26 192
2017 More than 20 years in current department or agency 20 59
2014 Less than 3 years in current department or agency 26 82
2014 3 to 10 years in current department or agency 27 300
2014 11 to 20 years in current department or agency 31 163
2014 More than 20 years in current department or agency 25 70

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 136
2017 3 to 10 years in current department or agency 13 282
2017 11 to 20 years in current department or agency 10 192
2017 More than 20 years in current department or agency 17 59
2014 Less than 3 years in current department or agency 15 82
2014 3 to 10 years in current department or agency 14 300
2014 11 to 20 years in current department or agency 14 163
2014 More than 20 years in current department or agency 12 70

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 136
2017 3 to 10 years in current department or agency 61 281
2017 11 to 20 years in current department or agency 52 193
2017 More than 20 years in current department or agency 53 60
2014 Less than 3 years in current department or agency 59 82
2014 3 to 10 years in current department or agency 56 300
2014 11 to 20 years in current department or agency 52 163
2014 More than 20 years in current department or agency 52 70

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 136
2017 3 to 10 years in current department or agency 27 281
2017 11 to 20 years in current department or agency 27 193
2017 More than 20 years in current department or agency 27 60
2014 Less than 3 years in current department or agency 22 82
2014 3 to 10 years in current department or agency 29 300
2014 11 to 20 years in current department or agency 23 163
2014 More than 20 years in current department or agency 24 70

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 136
2017 3 to 10 years in current department or agency 13 281
2017 11 to 20 years in current department or agency 16 193
2017 More than 20 years in current department or agency 10 60
2014 Less than 3 years in current department or agency 15 82
2014 3 to 10 years in current department or agency 9 300
2014 11 to 20 years in current department or agency 10 163
2014 More than 20 years in current department or agency 17 70

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 136
2017 3 to 10 years in current department or agency 22 281
2017 11 to 20 years in current department or agency 25 193
2017 More than 20 years in current department or agency 28 60
2014 Less than 3 years in current department or agency 18 82
2014 3 to 10 years in current department or agency 21 300
2014 11 to 20 years in current department or agency 27 163
2014 More than 20 years in current department or agency 26 70

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 136
2017 3 to 10 years in current department or agency 8 281
2017 11 to 20 years in current department or agency 7 193
2017 More than 20 years in current department or agency 12 60
2014 Less than 3 years in current department or agency 11 82
2014 3 to 10 years in current department or agency 10 300
2014 11 to 20 years in current department or agency 11 163
2014 More than 20 years in current department or agency 10 70

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 136
2017 3 to 10 years in current department or agency 7 281
2017 11 to 20 years in current department or agency 10 193
2017 More than 20 years in current department or agency 11 60
2014 Less than 3 years in current department or agency 7 82
2014 3 to 10 years in current department or agency 10 300
2014 11 to 20 years in current department or agency 11 163

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 136
2017 3 to 10 years in current department or agency 12 281
2017 11 to 20 years in current department or agency 11 193
2017 More than 20 years in current department or agency 12 60
2014 Less than 3 years in current department or agency 17 82
2014 3 to 10 years in current department or agency 17 300
2014 11 to 20 years in current department or agency 15 163
2014 More than 20 years in current department or agency 15 70

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 136
2017 3 to 10 years in current department or agency 12 281
2017 11 to 20 years in current department or agency 8 193
2017 More than 20 years in current department or agency 20 60
2014 Less than 3 years in current department or agency 8 82
2014 3 to 10 years in current department or agency 14 300
2014 11 to 20 years in current department or agency 9 163
2014 More than 20 years in current department or agency 9 70

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 136
2017 3 to 10 years in current department or agency 22 281
2017 11 to 20 years in current department or agency 24 193
2017 More than 20 years in current department or agency 23 60
2014 Less than 3 years in current department or agency 20 82
2014 3 to 10 years in current department or agency 22 300
2014 11 to 20 years in current department or agency 26 163
2014 More than 20 years in current department or agency 21 70

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 130
2017 3 to 10 years in current department or agency 12 262
2017 11 to 20 years in current department or agency 10 172
2017 More than 20 years in current department or agency 18 53
2014 Less than 3 years in current department or agency 16 77
2014 3 to 10 years in current department or agency 14 272
2014 11 to 20 years in current department or agency 10 144
2014 More than 20 years in current department or agency 22 66

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 130
2017 3 to 10 years in current department or agency 21 262
2017 11 to 20 years in current department or agency 14 172
2017 More than 20 years in current department or agency 26 53
2014 Less than 3 years in current department or agency 19 77
2014 3 to 10 years in current department or agency 16 272
2014 11 to 20 years in current department or agency 11 144
2014 More than 20 years in current department or agency 12 66

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 130
2017 3 to 10 years in current department or agency 10 262
2017 11 to 20 years in current department or agency 8 172
2017 More than 20 years in current department or agency 13 53
2014 Less than 3 years in current department or agency 11 77
2014 3 to 10 years in current department or agency 9 272
2014 11 to 20 years in current department or agency 11 144
2014 More than 20 years in current department or agency 15 66

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 130
2017 3 to 10 years in current department or agency 6 262
2017 11 to 20 years in current department or agency 5 172
2017 More than 20 years in current department or agency 9 53
2014 3 to 10 years in current department or agency 8 272
2014 11 to 20 years in current department or agency 11 144
2014 More than 20 years in current department or agency 9 66

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 130
2017 3 to 10 years in current department or agency 12 262
2017 11 to 20 years in current department or agency 12 172
2017 More than 20 years in current department or agency 15 53
2014 Less than 3 years in current department or agency 17 77
2014 3 to 10 years in current department or agency 12 272
2014 11 to 20 years in current department or agency 11 144
2014 More than 20 years in current department or agency 8 66

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 130
2017 3 to 10 years in current department or agency 11 262
2017 11 to 20 years in current department or agency 13 172
2014 Less than 3 years in current department or agency 8 77
2014 3 to 10 years in current department or agency 13 272
2014 11 to 20 years in current department or agency 12 144
2014 More than 20 years in current department or agency 10 66

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 130
2017 3 to 10 years in current department or agency 10 262
2017 11 to 20 years in current department or agency 7 172
2014 Less than 3 years in current department or agency 31 77
2014 3 to 10 years in current department or agency 12 272
2014 11 to 20 years in current department or agency 7 144
2014 More than 20 years in current department or agency 9 66

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 130
2017 3 to 10 years in current department or agency 13 262
2017 11 to 20 years in current department or agency 8 172
2014 Less than 3 years in current department or agency 9 77
2014 3 to 10 years in current department or agency 7 272
2014 11 to 20 years in current department or agency 4 144

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 130
2017 3 to 10 years in current department or agency 10 262
2017 11 to 20 years in current department or agency 8 172
2014 Less than 3 years in current department or agency 11 77
2014 3 to 10 years in current department or agency 10 272
2014 11 to 20 years in current department or agency 9 144
2014 More than 20 years in current department or agency 12 66

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 130
2017 3 to 10 years in current department or agency 28 262
2017 11 to 20 years in current department or agency 23 172
2017 More than 20 years in current department or agency 15 53
2014 Less than 3 years in current department or agency 24 77
2014 3 to 10 years in current department or agency 24 272
2014 11 to 20 years in current department or agency 22 144
2014 More than 20 years in current department or agency 14 66

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 130
2017 3 to 10 years in current department or agency 10 262
2017 11 to 20 years in current department or agency 7 172
2014 Less than 3 years in current department or agency 10 77
2014 3 to 10 years in current department or agency 11 272

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 130
2017 3 to 10 years in current department or agency 40 262
2017 11 to 20 years in current department or agency 39 172
2017 More than 20 years in current department or agency 30 53
2014 Less than 3 years in current department or agency 31 77
2014 3 to 10 years in current department or agency 46 272
2014 11 to 20 years in current department or agency 39 144
2014 More than 20 years in current department or agency 32 66

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 262
2017 More than 20 years in current department or agency 0 53
2014 3 to 10 years in current department or agency 3 272
2014 11 to 20 years in current department or agency 0 144

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 130
2017 3 to 10 years in current department or agency 52 262
2017 11 to 20 years in current department or agency 52 172
2017 More than 20 years in current department or agency 47 53
2014 Less than 3 years in current department or agency 44 77
2014 3 to 10 years in current department or agency 51 272
2014 11 to 20 years in current department or agency 58 144
2014 More than 20 years in current department or agency 50 66

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 2 262
2017 More than 20 years in current department or agency 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 130
2017 3 to 10 years in current department or agency 12 262
2017 11 to 20 years in current department or agency 14 172
2017 More than 20 years in current department or agency 14 53
2014 3 to 10 years in current department or agency 11 272
2014 11 to 20 years in current department or agency 16 144
2014 More than 20 years in current department or agency 7 66

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 58 42 136
2017 3 to 10 years in current department or agency 99 1 281
2017 11 to 20 years in current department or agency 98 2 192
2017 More than 20 years in current department or agency 98 2 59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 13 14 4 2 34 14 61 12 1063
2017 3 to 10 years in current department or agency 16 20 21 7 8 23 6 49 22 1491
2017 11 to 20 years in current department or agency 12 21 24 8 10 22 4 43 24 874
2017 More than 20 years in current department or agency 15 27 20 6 7 21 4 56 18 390
2014 Less than 3 years in current department or agency 18 13 15 3 4 33 13 59 13 638
2014 3 to 10 years in current department or agency 15 17 22 6 8 25 7 47 21 1570
2014 11 to 20 years in current department or agency 13 21 19 9 10 25 5 48 26 779
2014 More than 20 years in current department or agency 19 20 21 8 9 20 3 50 22 429

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 26 13 4 3 19 3 75 8 1059
2017 3 to 10 years in current department or agency 25 33 19 8 6 9 1 64 15 1490
2017 11 to 20 years in current department or agency 21 36 21 8 7 6 1 61 16 875
2017 More than 20 years in current department or agency 25 36 20 6 5 6 1 66 13 388
2014 Less than 3 years in current department or agency 32 27 14 4 2 17 3 74 8 638
2014 3 to 10 years in current department or agency 24 29 21 6 6 13 1 61 14 1568
2014 11 to 20 years in current department or agency 21 32 23 8 6 10 1 59 15 780
2014 More than 20 years in current department or agency 29 31 20 5 6 8 1 65 13 429
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 45 10 7 3 4 9 76 13 1061
2017 3 to 10 years in current department or agency 26 52 12 5 1 1 3 81 7 1495
2017 11 to 20 years in current department or agency 29 53 9 3 0 0 5 88 3 875
2017 More than 20 years in current department or agency 34 49 8 2 0 0 7 90 2 387
2014 Less than 3 years in current department or agency 21 44 12 7 3 4 9 75 12 638
2014 3 to 10 years in current department or agency 24 54 12 5 1 1 4 82 6 1569
2014 11 to 20 years in current department or agency 29 53 9 3 0 1 4 86 4 780
2014 More than 20 years in current department or agency 35 48 7 2 0 1 7 90 2 430

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 17 16 7 3 34 13 50 18 1059
2017 3 to 10 years in current department or agency 9 23 24 9 7 21 7 46 21 1489
2017 11 to 20 years in current department or agency 8 23 26 12 8 17 5 40 26 873
2017 More than 20 years in current department or agency 12 27 26 8 6 16 5 50 17 389
2014 Less than 3 years in current department or agency 7 16 19 5 4 33 15 45 18 638
2014 3 to 10 years in current department or agency 9 20 25 8 8 23 8 41 23 1570
2014 11 to 20 years in current department or agency 8 19 24 14 11 18 7 36 33 780
2014 More than 20 years in current department or agency 11 23 24 10 8 16 8 44 24 429

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 25 7 2 1 13 10 86 4 1063
2017 3 to 10 years in current department or agency 42 34 11 3 2 5 4 83 5 1493
2017 11 to 20 years in current department or agency 39 35 12 4 2 4 5 81 6 874
2017 More than 20 years in current department or agency 38 34 12 4 2 3 7 80 6 389
2014 Less than 3 years in current department or agency 40 24 10 2 1 14 9 84 3 638
2014 3 to 10 years in current department or agency 39 35 11 3 2 6 4 82 6 1569
2014 11 to 20 years in current department or agency 38 37 10 3 3 5 5 82 6 780
2014 More than 20 years in current department or agency 41 32 9 4 2 4 8 84 6 430

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 25 10 3 2 18 10 80 6 1056
2017 3 to 10 years in current department or agency 30 35 13 6 4 9 3 74 11 1495
2017 11 to 20 years in current department or agency 26 36 15 7 5 7 4 69 14 873
2017 More than 20 years in current department or agency 27 37 14 5 4 7 6 73 11 389
2014 Less than 3 years in current department or agency 33 24 11 2 1 19 9 79 5 638
2014 3 to 10 years in current department or agency 29 33 15 5 4 10 4 72 11 1567
2014 11 to 20 years in current department or agency 25 34 15 7 6 8 4 68 15 779
2014 More than 20 years in current department or agency 31 31 13 5 6 7 8 72 12 430
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 6 94 1061
2017 3 to 10 years in current department or agency 7 93 1492
2017 11 to 20 years in current department or agency 9 91 873
2017 More than 20 years in current department or agency 8 92 389
2014 Less than 3 years in current department or agency 5 95 636
2014 3 to 10 years in current department or agency 8 92 1568
2014 11 to 20 years in current department or agency 9 91 778
2014 More than 20 years in current department or agency 9 91 428

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 61
2017 3 to 10 years in current department or agency 33 105
2017 11 to 20 years in current department or agency 27 77
2017 More than 20 years in current department or agency 34 32
2014 Less than 3 years in current department or agency 27 30
2014 3 to 10 years in current department or agency 35 131
2014 11 to 20 years in current department or agency 34 68
2014 More than 20 years in current department or agency 34 35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 82 61
2017 3 to 10 years in current department or agency 89 105
2017 11 to 20 years in current department or agency 83 77
2017 More than 20 years in current department or agency 91 32
2014 Less than 3 years in current department or agency 80 30
2014 3 to 10 years in current department or agency 84 131
2014 11 to 20 years in current department or agency 86 68
2014 More than 20 years in current department or agency 92 35

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 61
2017 3 to 10 years in current department or agency 0 105
2017 11 to 20 years in current department or agency 0 77
2017 More than 20 years in current department or agency 0 32
2014 3 to 10 years in current department or agency 0 131
2014 11 to 20 years in current department or agency 0 68
2014 More than 20 years in current department or agency 0 35

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 61
2017 3 to 10 years in current department or agency 5 105
2014 Less than 3 years in current department or agency 19 30
2014 3 to 10 years in current department or agency 6 131

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 61
2017 3 to 10 years in current department or agency 8 105
2014 Less than 3 years in current department or agency 0 30

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 77
2014 3 to 10 years in current department or agency 6 131

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 61
2017 3 to 10 years in current department or agency 18 105
2017 11 to 20 years in current department or agency 19 75
2017 More than 20 years in current department or agency 15 32
2014 Less than 3 years in current department or agency 20 30
2014 3 to 10 years in current department or agency 13 131
2014 11 to 20 years in current department or agency 13 68

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 61
2017 3 to 10 years in current department or agency 11 105
2017 11 to 20 years in current department or agency 24 75
2017 More than 20 years in current department or agency 19 32
2014 3 to 10 years in current department or agency 14 131
2014 11 to 20 years in current department or agency 19 68

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 61
2017 3 to 10 years in current department or agency 12 105
2017 11 to 20 years in current department or agency 14 75
2014 3 to 10 years in current department or agency 6 131
2014 11 to 20 years in current department or agency 10 68

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 75
2014 More than 20 years in current department or agency 0 35

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 61
2017 3 to 10 years in current department or agency 27 105
2017 11 to 20 years in current department or agency 18 75
2017 More than 20 years in current department or agency 20 32
2014 Less than 3 years in current department or agency 31 30
2014 3 to 10 years in current department or agency 24 131
2014 11 to 20 years in current department or agency 25 68
2014 More than 20 years in current department or agency 25 35

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 61
2017 3 to 10 years in current department or agency 26 105
2017 11 to 20 years in current department or agency 27 75
2017 More than 20 years in current department or agency 27 32
2014 Less than 3 years in current department or agency 29 30
2014 3 to 10 years in current department or agency 21 131
2014 11 to 20 years in current department or agency 21 68
2014 More than 20 years in current department or agency 26 35

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 75
2014 3 to 10 years in current department or agency 5 131

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 75
2017 More than 20 years in current department or agency 0 32

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 9 105
2017 11 to 20 years in current department or agency 8 75
2014 3 to 10 years in current department or agency 12 131

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 61
2017 3 to 10 years in current department or agency 22 105
2017 11 to 20 years in current department or agency 16 75
2014 3 to 10 years in current department or agency 26 131
2014 11 to 20 years in current department or agency 10 68

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 75

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 61
2017 3 to 10 years in current department or agency 10 105
2017 11 to 20 years in current department or agency 9 75
2014 3 to 10 years in current department or agency 18 131
2014 More than 20 years in current department or agency 14 35

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 75
2017 More than 20 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 30
2014 11 to 20 years in current department or agency 0 68
2014 More than 20 years in current department or agency 0 35

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 61
2017 3 to 10 years in current department or agency 25 105
2017 11 to 20 years in current department or agency 26 75
2017 More than 20 years in current department or agency 31 32
2014 Less than 3 years in current department or agency 27 30
2014 3 to 10 years in current department or agency 35 131
2014 11 to 20 years in current department or agency 43 68
2014 More than 20 years in current department or agency 35 35

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 61
2017 3 to 10 years in current department or agency 34 104
2017 11 to 20 years in current department or agency 28 77
2017 More than 20 years in current department or agency 28 32
2014 Less than 3 years in current department or agency 21 30
2014 3 to 10 years in current department or agency 38 131
2014 11 to 20 years in current department or agency 26 68
2014 More than 20 years in current department or agency 29 35

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 18 61
2017 3 to 10 years in current department or agency 16 104
2017 11 to 20 years in current department or agency 13 77
2014 3 to 10 years in current department or agency 16 131

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 61
2017 3 to 10 years in current department or agency 7 104
2017 11 to 20 years in current department or agency 9 77
2014 3 to 10 years in current department or agency 12 131
2014 More than 20 years in current department or agency 0 35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 61
2017 3 to 10 years in current department or agency 20 104
2017 11 to 20 years in current department or agency 23 77
2017 More than 20 years in current department or agency 31 32
2014 Less than 3 years in current department or agency 21 30
2014 3 to 10 years in current department or agency 20 131
2014 11 to 20 years in current department or agency 15 68
2014 More than 20 years in current department or agency 17 35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 104
2017 11 to 20 years in current department or agency 6 77
2014 3 to 10 years in current department or agency 5 131

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 15 77
2017 More than 20 years in current department or agency 15 32
2014 3 to 10 years in current department or agency 13 131
2014 11 to 20 years in current department or agency 7 68

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 61
2017 3 to 10 years in current department or agency 11 104
2014 3 to 10 years in current department or agency 5 131

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 104
2014 3 to 10 years in current department or agency 8 131
2014 More than 20 years in current department or agency 14 35

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 59 61
2017 3 to 10 years in current department or agency 43 104
2017 11 to 20 years in current department or agency 47 77
2017 More than 20 years in current department or agency 50 32
2014 Less than 3 years in current department or agency 39 30
2014 3 to 10 years in current department or agency 43 131
2014 11 to 20 years in current department or agency 58 68
2014 More than 20 years in current department or agency 46 35

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 57
2017 3 to 10 years in current department or agency 5 101
2014 11 to 20 years in current department or agency 0 63

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 57
2017 3 to 10 years in current department or agency 14 101
2017 More than 20 years in current department or agency 17 27
2014 Less than 3 years in current department or agency 23 29
2014 3 to 10 years in current department or agency 8 114
2014 11 to 20 years in current department or agency 8 63
2014 More than 20 years in current department or agency 19 31

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 101
2014 3 to 10 years in current department or agency 5 114
2014 More than 20 years in current department or agency 0 31

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 9 101
2014 3 to 10 years in current department or agency 7 114

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 57
2017 3 to 10 years in current department or agency 6 101
2014 Less than 3 years in current department or agency 20 29
2014 3 to 10 years in current department or agency 14 114

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 101
2014 3 to 10 years in current department or agency 11 114
2014 11 to 20 years in current department or agency 12 63

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 7 101
2017 11 to 20 years in current department or agency 8 65
2014 3 to 10 years in current department or agency 9 114
2014 11 to 20 years in current department or agency 8 63

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 57
2017 3 to 10 years in current department or agency 27 101
2017 11 to 20 years in current department or agency 16 65
2014 Less than 3 years in current department or agency 17 29
2014 3 to 10 years in current department or agency 23 114
2014 11 to 20 years in current department or agency 15 63

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 101
2017 More than 20 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 13 114

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 57
2017 3 to 10 years in current department or agency 56 101
2017 11 to 20 years in current department or agency 35 65
2014 Less than 3 years in current department or agency 39 29
2014 3 to 10 years in current department or agency 52 114
2014 11 to 20 years in current department or agency 56 63
2014 More than 20 years in current department or agency 36 31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 57
2014 Less than 3 years in current department or agency 0 29
2014 More than 20 years in current department or agency 0 31

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 57
2017 3 to 10 years in current department or agency 63 101
2017 11 to 20 years in current department or agency 62 65
2017 More than 20 years in current department or agency 59 27
2014 Less than 3 years in current department or agency 48 29
2014 3 to 10 years in current department or agency 59 114
2014 11 to 20 years in current department or agency 69 63
2014 More than 20 years in current department or agency 68 31

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 14 101
2017 11 to 20 years in current department or agency 12 65
2014 Less than 3 years in current department or agency 22 29
2014 3 to 10 years in current department or agency 12 114
2014 11 to 20 years in current department or agency 10 63

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 50 50 61
2017 3 to 10 years in current department or agency 99 1 105
2017 11 to 20 years in current department or agency 99 1 77
2017 More than 20 years in current department or agency 97 3 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 12 15 2 1 40 12 64 5 1063
2017 3 to 10 years in current department or agency 16 19 21 4 3 31 7 56 10 1494
2017 11 to 20 years in current department or agency 13 20 27 3 4 28 5 49 10 875
2017 More than 20 years in current department or agency 17 22 27 2 4 24 5 54 8 390
2014 Less than 3 years in current department or agency 19 13 14 1 2 40 11 65 6 637
2014 3 to 10 years in current department or agency 16 15 22 2 4 33 9 52 10 1570
2014 11 to 20 years in current department or agency 12 17 24 3 5 33 5 47 13 777
2014 More than 20 years in current department or agency 20 16 22 5 4 30 3 54 13 429

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 26 13 1 1 20 4 79 3 1063
2017 3 to 10 years in current department or agency 28 31 19 4 3 14 1 69 8 1490
2017 11 to 20 years in current department or agency 22 36 22 4 3 10 2 66 9 873
2017 More than 20 years in current department or agency 28 34 22 4 3 9 2 68 8 390
2014 Less than 3 years in current department or agency 36 25 13 1 2 19 4 79 3 638
2014 3 to 10 years in current department or agency 25 29 21 3 3 17 2 67 8 1568
2014 11 to 20 years in current department or agency 23 32 23 4 3 13 2 64 9 777
2014 More than 20 years in current department or agency 30 24 21 5 3 17 1 65 9 429
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 26 19 13 15 0 3 51 29 1063
2017 3 to 10 years in current department or agency 28 27 20 11 11 1 2 57 22 1489
2017 11 to 20 years in current department or agency 31 28 18 12 9 0 2 60 22 872
2017 More than 20 years in current department or agency 33 25 21 9 10 0 2 60 19 382

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 31 24 12 5 1 2 57 18 1060
2017 3 to 10 years in current department or agency 15 26 27 17 13 0 1 42 30 1491
2017 11 to 20 years in current department or agency 11 27 27 19 15 0 1 39 34 873
2017 More than 20 years in current department or agency 15 27 27 20 11 0 1 42 31 388

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 26 19 11 5 1 2 64 16 1060
2017 3 to 10 years in current department or agency 22 32 22 15 8 0 1 54 23 1485
2017 11 to 20 years in current department or agency 14 34 26 14 10 0 1 49 25 874
2017 More than 20 years in current department or agency 16 31 28 14 9 1 1 49 23 387

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 23 20 14 9 2 3 55 24 1062
2017 3 to 10 years in current department or agency 17 24 22 18 17 1 1 42 36 1486
2017 11 to 20 years in current department or agency 13 22 23 21 19 0 1 36 41 876
2017 More than 20 years in current department or agency 16 25 22 21 13 1 2 43 35 388

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 25 9 5 3 1 8 82 8 1058
2017 3 to 10 years in current department or agency 44 28 13 5 4 0 7 77 10 1484
2017 11 to 20 years in current department or agency 40 30 13 5 4 1 7 75 10 871
2017 More than 20 years in current department or agency 36 29 16 5 3 1 10 72 10 387

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 30 16 10 5 1 1 68 15 1059
2017 3 to 10 years in current department or agency 31 31 20 11 6 0 1 62 17 1488
2017 11 to 20 years in current department or agency 26 32 21 13 7 0 1 58 20 875
2017 More than 20 years in current department or agency 27 35 22 8 5 0 1 64 14 388

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 34 16 7 3 1 2 73 10 1057
2017 3 to 10 years in current department or agency 26 35 22 11 5 1 1 62 16 1486
2017 11 to 20 years in current department or agency 21 33 24 13 7 1 1 55 20 874
2017 More than 20 years in current department or agency 24 35 23 13 4 0 1 60 17 387

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 32 19 9 4 2 2 67 14 1057
2017 3 to 10 years in current department or agency 18 34 25 14 8 0 1 53 22 1487
2017 11 to 20 years in current department or agency 13 29 27 18 11 1 1 43 30 874
2017 More than 20 years in current department or agency 17 33 26 15 7 0 1 51 22 387

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 33 18 10 6 1 2 65 16 1059
2017 3 to 10 years in current department or agency 23 34 22 12 7 1 1 58 20 1489
2017 11 to 20 years in current department or agency 19 33 24 12 11 0 1 52 24 875
2017 More than 20 years in current department or agency 26 32 20 13 6 1 2 60 20 387

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 34 19 9 4 1 2 67 14 1057
2017 3 to 10 years in current department or agency 25 34 21 11 6 1 1 60 18 1487
2017 11 to 20 years in current department or agency 20 30 26 14 7 0 2 51 22 874
2017 More than 20 years in current department or agency 26 33 20 11 9 0 2 60 20 385

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 23 10 5 2 0 2 82 7 1063
2017 3 to 10 years in current department or agency 52 26 12 5 3 0 2 79 9 1487
2017 11 to 20 years in current department or agency 51 27 12 5 4 0 1 79 9 875
2017 More than 20 years in current department or agency 55 21 13 4 4 0 3 79 8 389

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 77 9 5 2 2 0 4 91 4 1061
2017 3 to 10 years in current department or agency 69 14 7 4 3 1 2 86 7 1489
2017 11 to 20 years in current department or agency 64 16 7 5 5 1 2 82 10 874
2017 More than 20 years in current department or agency 69 15 8 3 2 1 2 87 5 388

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 20 6 3 2 0 3 88 5 1061
2017 3 to 10 years in current department or agency 52 30 11 4 2 0 1 83 6 1485
2017 11 to 20 years in current department or agency 48 32 11 5 3 0 1 81 8 874
2017 More than 20 years in current department or agency 56 27 10 3 2 0 2 85 4 388

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 71 13 5 4 3 0 3 88 7 1060
2017 3 to 10 years in current department or agency 59 21 10 5 4 0 1 81 9 1488
2017 11 to 20 years in current department or agency 51 26 10 6 6 0 1 78 12 875
2017 More than 20 years in current department or agency 57 22 9 6 5 0 2 80 11 388

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 8 2 1 1 0 26 94 3 1062
2017 3 to 10 years in current department or agency 52 13 6 2 1 0 26 88 5 1485
2017 11 to 20 years in current department or agency 48 16 7 2 1 0 25 86 5 873
2017 More than 20 years in current department or agency 47 15 6 2 1 0 27 86 5 389

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 14 6 2 1 1 7 91 3 1057
2017 3 to 10 years in current department or agency 61 22 8 3 1 0 5 87 4 1481
2017 11 to 20 years in current department or agency 59 24 7 2 1 1 6 89 3 871
2017 More than 20 years in current department or agency 60 23 7 3 1 1 6 89 4 385

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 14 8 5 4 0 4 82 9 1061
2017 3 to 10 years in current department or agency 71 17 5 2 1 1 3 92 3 1486
2017 11 to 20 years in current department or agency 68 18 6 2 2 1 4 90 4 875
2017 More than 20 years in current department or agency 73 16 2 2 1 1 5 95 3 388

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 27 11 3 2 0 3 84 5 1061
2017 3 to 10 years in current department or agency 50 30 13 3 2 1 1 82 5 1487
2017 11 to 20 years in current department or agency 53 29 11 3 2 0 2 84 5 872
2017 More than 20 years in current department or agency 52 29 12 3 1 1 3 83 4 390

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 43 31 6 2 0 1 60 9 1064
2017 3 to 10 years in current department or agency 10 32 38 14 6 0 0 42 19 1495
2017 11 to 20 years in current department or agency 8 25 43 16 6 1 0 34 22 875
2017 More than 20 years in current department or agency 10 27 43 16 3 0 0 38 19 389

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 11 34 30 20 1 1 50 16 1059
2017 3 to 10 years in current department or agency 9 19 41 22 9 0 0 32 27 1493
2017 11 to 20 years in current department or agency 8 23 43 19 6 0 1 25 31 871
2017 More than 20 years in current department or agency 6 23 44 20 8 0 0 27 29 387

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 28 20 10 6 17 1 57 19 1061
2017 3 to 10 years in current department or agency 16 34 22 13 8 6 0 54 23 1495
2017 11 to 20 years in current department or agency 12 39 24 11 8 5 0 55 20 874
2017 More than 20 years in current department or agency 20 35 23 10 7 6 0 58 18 389

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 41 17 9 4 5 0 68 14 1063
2017 3 to 10 years in current department or agency 15 39 20 15 9 2 0 55 24 1491
2017 11 to 20 years in current department or agency 13 36 21 17 11 2 0 50 29 870
2017 More than 20 years in current department or agency 16 41 21 14 7 2 0 58 21 388
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 12 88 1061
2017 3 to 10 years in current department or agency 17 83 1493
2017 11 to 20 years in current department or agency 13 87 874
2017 More than 20 years in current department or agency 16 84 388
2014 Less than 3 years in current department or agency 12 88 637
2014 3 to 10 years in current department or agency 15 85 1567
2014 11 to 20 years in current department or agency 12 88 779