2017 Public Service Employee Survey Results for Transport Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	42	6	7	2	85	9	561
2017	3 to 10 years in the federal public service	29	50	5	11	6	79	16	1321
2017	11 to 20 years in the federal public service	26	48	6	14	5	74	20	1235
2017	More than 20 years in the federal public service	33	45	5	11	6	78	16	718
2014	Less than 3 years in the federal public service	36	46	8	8	2	82	10	286
2014	3 to 10 years in the federal public service	34	45	6	12	3	79	15	1293
2014	11 to 20 years in the federal public service	30	48	6	10	6	78	17	1031
2014	More than 20 years in the federal public service	32	43	6	12	6	76	18	808
2011	Less than 3 years in the federal public service	42	44	3	8	3	86	12	539
2011	3 to 10 years in the federal public service	40	42	5	9	4	83	13	1524
2011	11 to 20 years in the federal public service	35	43	5	11	5	79	17	1050
2011	More than 20 years in the federal public service	42	41	5	9	3	83	12	979
2008	Less than 3 years in the federal public service	39	48	6	6	2	87	7	524
2008	3 to 10 years in the federal public service	38	45	3	11	3	83	13	1309
2008	11 to 20 years in the federal public service	35	46	4	9	4	82	14	802
2008	More than 20 years in the federal public service	44	38	5	9	4	82	13	968

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	17	4	2	1	0	1	93	3	561
2017	3 to 10 years in the federal public service	65	24	5	4	1	1	1	90	5	1322
2017	11 to 20 years in the federal public service	62	27	5	2	2	1	1	91	4	1228
2017	More than 20 years in the federal public service	65	24	6	3	1	0	1	90	5	715
2014	Less than 3 years in the federal public service	77	18	3	1	0	1	1	96	1	285
2014	3 to 10 years in the federal public service	67	23	5	3	1	0	1	91	4	1294
2014	11 to 20 years in the federal public service	68	23	5	3	1	1	1	91	3	1031
2014	More than 20 years in the federal public service	65	24	5	2	1	1	1	92	3	807
2011	Less than 3 years in the federal public service	78	16	3	2	1	1	0	94	3	539
2011	3 to 10 years in the federal public service	70	20	4	3	1	1	0	92	4	1524
2011	11 to 20 years in the federal public service	70	20	4	2	1	1	1	92	4	1049
2011	More than 20 years in the federal public service	69	21	4	3	2	0	1	91	5	980
2008	Less than 3 years in the federal public service	75	17	4	2	1	1	0	93	3	524
2008	3 to 10 years in the federal public service	69	21	3	3	1	0	1	92	5	1308
2008	11 to 20 years in the federal public service	69	22	4	3	1	0	1	91	4	802
2008	More than 20 years in the federal public service	69	21	4	4	1	0	1	92	4	966

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	16	4	5	2	1	89	7	562
2017	3 to 10 years in the federal public service	64	19	6	7	3	1	84	10	1323
2017	11 to 20 years in the federal public service	61	22	6	6	3	1	85	9	1232
2017	More than 20 years in the federal public service	62	20	6	6	3	2	85	9	719
2014	Less than 3 years in the federal public service	69	19	4	4	2	2	90	6	286
2014	3 to 10 years in the federal public service	63	21	6	6	3	1	84	10	1295
2014	11 to 20 years in the federal public service	59	25	6	6	3	2	85	9	1031
2014	More than 20 years in the federal public service	59	22	6	9	2	2	83	11	808
2011	Less than 3 years in the federal public service	69	18	6	4	3	1	87	7	539
2011	3 to 10 years in the federal public service	61	21	6	7	4	1	83	11	1524
2011	11 to 20 years in the federal public service	63	20	6	6	3	1	85	10	1050
2011	More than 20 years in the federal public service	60	22	5	7	3	2	84	11	980
2008	Less than 3 years in the federal public service	65	20	5	6	4	1	85	10	524
2008	3 to 10 years in the federal public service	61	22	5	7	3	1	84	11	1307
2008	11 to 20 years in the federal public service	63	20	6	6	3	1	84	10	802
2008	More than 20 years in the federal public service	61	20	6	8	3	2	83	11	965

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	33	5	8	3	84	11	561
2017	3 to 10 years in the federal public service	37	37	7	14	6	74	20	1322
2017	11 to 20 years in the federal public service	35	37	7	11	9	73	20	1232
2017	More than 20 years in the federal public service	42	36	6	10	6	78	16	719
2014	Less than 3 years in the federal public service	46	34	8	7	5	81	11	286
2014	3 to 10 years in the federal public service	43	35	7	9	6	77	15	1294
2014	11 to 20 years in the federal public service	39	35	6	12	8	75	19	1031
2014	More than 20 years in the federal public service	38	36	7	10	8	75	18	808
2011	Less than 3 years in the federal public service	48	35	7	8	3	82	11	538
2011	3 to 10 years in the federal public service	43	37	8	9	4	80	13	1517
2011	11 to 20 years in the federal public service	40	37	9	8	6	77	14	1051
2011	More than 20 years in the federal public service	46	33	8	7	6	79	13	975

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	38	12	14	8	0	0	67	21	562
2017	3 to 10 years in the federal public service	19	36	11	19	15	0	0	55	34	1324
2017	11 to 20 years in the federal public service	20	33	13	19	15	0	0	53	34	1233
2017	More than 20 years in the federal public service	26	36	11	15	11	0	1	63	26	718
2014	Less than 3 years in the federal public service	32	38	12	13	3	1	1	71	16	286
2014	3 to 10 years in the federal public service	26	39	12	13	9	0	0	66	23	1295
2014	11 to 20 years in the federal public service	26	39	10	13	11	0	0	66	23	1030
2014	More than 20 years in the federal public service	30	35	11	15	8	0	1	65	24	808
2011	Less than 3 years in the federal public service	32	37	10	13	7	0	1	70	20	536
2011	3 to 10 years in the federal public service	31	39	11	11	8	0	1	70	19	1522
2011	11 to 20 years in the federal public service	29	36	12	12	9	0	0	66	22	1050
2011	More than 20 years in the federal public service	32	40	11	10	6	0	1	72	16	981
2008	Less than 3 years in the federal public service	36	36	11	11	4	0	1	74	15	522
2008	3 to 10 years in the federal public service	31	41	11	11	6	0	0	72	17	1307
2008	11 to 20 years in the federal public service	28	43	11	11	6	0	0	71	17	803
2008	More than 20 years in the federal public service	37	35	12	10	6	0	1	73	16	967

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	40	11	5	2	82	7	560
2017	3 to 10 years in the federal public service	38	41	11	6	4	79	10	1322
2017	11 to 20 years in the federal public service	40	41	9	6	3	82	9	1234
2017	More than 20 years in the federal public service	45	40	8	5	2	85	7	717
2014	Less than 3 years in the federal public service	52	34	8	4	1	87	5	286
2014	3 to 10 years in the federal public service	37	41	11	7	4	78	11	1296
2014	11 to 20 years in the federal public service	39	41	10	6	3	81	9	1031
2014	More than 20 years in the federal public service	43	41	8	4	3	85	7	808
2011	Less than 3 years in the federal public service	41	34	13	8	4	75	12	538
2011	3 to 10 years in the federal public service	40	40	9	6	4	80	11	1522
2011	11 to 20 years in the federal public service	43	37	10	6	5	80	10	1050
2011	More than 20 years in the federal public service	48	34	9	6	3	82	9	980
2008	Less than 3 years in the federal public service	39	38	12	8	3	77	11	524
2008	3 to 10 years in the federal public service	40	40	10	7	3	80	10	1310
2008	11 to 20 years in the federal public service	38	43	11	6	3	81	9	802
2008	More than 20 years in the federal public service	45	37	10	6	2	82	8	964

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	35	7	5	2	1	86	7	561
2017	3 to 10 years in the federal public service	46	37	8	6	3	0	83	9	1320
2017	11 to 20 years in the federal public service	48	38	7	5	3	0	86	8	1232
2017	More than 20 years in the federal public service	51	36	5	5	3	0	87	8	714
2014	Less than 3 years in the federal public service	52	35	6	3	2	0	88	6	286
2014	3 to 10 years in the federal public service	44	38	8	7	3	0	82	10	1296
2014	11 to 20 years in the federal public service	45	37	8	5	4	0	82	9	1031
2014	More than 20 years in the federal public service	51	35	7	4	3	0	86	7	807
2011	Less than 3 years in the federal public service	45	37	7	7	5	0	81	12	538
2011	3 to 10 years in the federal public service	47	39	6	5	3	0	86	8	1523
2011	11 to 20 years in the federal public service	49	36	7	5	3	0	85	8	1050
2011	More than 20 years in the federal public service	52	35	6	4	3	0	87	7	979
2008	Less than 3 years in the federal public service	46	37	6	7	4	0	83	11	524
2008	3 to 10 years in the federal public service	45	42	6	5	2	0	86	8	1310
2008	11 to 20 years in the federal public service	46	42	6	3	2	0	88	6	803
2008	More than 20 years in the federal public service	51	38	6	3	2	0	89	5	967

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	33	7	5	1	0	87	6	559
2017	3 to 10 years in the federal public service	40	39	9	9	3	0	79	11	1320
2017	11 to 20 years in the federal public service	38	42	10	7	3	0	80	10	1233
2017	More than 20 years in the federal public service	45	39	8	6	2	0	84	8	714
2014	Less than 3 years in the federal public service	50	38	8	2	0	1	89	3	286
2014	3 to 10 years in the federal public service	44	38	8	7	3	0	82	10	1295
2014	11 to 20 years in the federal public service	41	43	8	5	3	0	84	8	1029
2014	More than 20 years in the federal public service	42	38	11	6	3	0	81	9	807

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	27	7	2	2	0	2	89	4	561
2017	3 to 10 years in the federal public service	49	31	8	7	4	0	0	80	12	1319
2017	11 to 20 years in the federal public service	40	35	10	8	6	0	0	76	14	1231
2017	More than 20 years in the federal public service	40	37	12	6	5	1	0	77	11	717
2014	Less than 3 years in the federal public service	57	28	7	4	1	1	2	88	4	285
2014	3 to 10 years in the federal public service	42	34	11	7	5	0	1	77	13	1294
2014	11 to 20 years in the federal public service	36	36	10	11	6	0	1	73	17	1030
2014	More than 20 years in the federal public service	35	36	11	10	7	1	1	71	17	806
2011	Less than 3 years in the federal public service	51	30	9	6	2	1	1	83	8	538
2011	3 to 10 years in the federal public service	41	35	10	8	5	0	0	77	13	1523
2011	11 to 20 years in the federal public service	35	36	11	9	8	0	1	71	17	1051
2011	More than 20 years in the federal public service	37	36	9	11	6	0	0	73	17	980

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	20	12	6	4	4	15	72	13	561
2017	3 to 10 years in the federal public service	34	25	12	12	8	2	7	65	22	1321
2017	11 to 20 years in the federal public service	30	27	10	12	11	1	8	63	26	1234
2017	More than 20 years in the federal public service	29	27	9	12	11	0	12	63	26	715
2014	Less than 3 years in the federal public service	47	19	12	6	2	3	11	77	9	286
2014	3 to 10 years in the federal public service	36	25	11	9	9	2	7	68	20	1296
2014	11 to 20 years in the federal public service	32	27	11	9	12	2	7	65	23	1031
2014	More than 20 years in the federal public service	33	24	10	9	9	1	13	67	22	808
2011	Less than 3 years in the federal public service	34	22	12	10	8	2	12	66	21	537
2011	3 to 10 years in the federal public service	32	28	10	11	11	1	7	65	25	1524
2011	11 to 20 years in the federal public service	29	26	9	12	14	1	8	61	29	1051
2011	More than 20 years in the federal public service	31	26	8	12	11	1	12	65	26	978
2008	Less than 3 years in the federal public service	41	23	10	9	6	4	8	72	17	522
2008	3 to 10 years in the federal public service	36	29	9	11	10	1	4	68	23	1309
2008	11 to 20 years in the federal public service	37	25	7	14	11	1	6	66	26	802
2008	More than 20 years in the federal public service	37	25	6	12	10	1	9	69	24	964

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	40	11	4	3	0	82	7	559
2017	3 to 10 years in the federal public service	30	45	12	7	5	0	75	12	1322
2017	11 to 20 years in the federal public service	30	45	10	8	7	0	75	15	1234
2017	More than 20 years in the federal public service	35	44	8	7	6	0	79	12	718
2014	Less than 3 years in the federal public service	42	43	10	3	1	1	86	4	286
2014	3 to 10 years in the federal public service	30	44	12	9	5	0	73	15	1296
2014	11 to 20 years in the federal public service	29	43	11	10	7	0	72	17	1030
2014	More than 20 years in the federal public service	34	41	11	7	7	0	75	14	807
2011	Less than 3 years in the federal public service	35	40	14	6	5	0	74	11	537
2011	3 to 10 years in the federal public service	31	41	11	9	8	0	72	17	1523
2011	11 to 20 years in the federal public service	31	39	12	9	9	0	70	18	1050
2011	More than 20 years in the federal public service	38	37	9	9	6	0	75	16	978
2008	Less than 3 years in the federal public service	34	43	14	7	4	0	76	10	521
2008	3 to 10 years in the federal public service	34	40	11	9	5	0	74	15	1302
2008	11 to 20 years in the federal public service	33	42	11	7	7	0	75	15	798
2008	More than 20 years in the federal public service	40	38	8	8	5	0	78	14	963

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	36	13	5	2	1	1	80	7	560
2017	3 to 10 years in the federal public service	26	39	16	10	8	0	0	66	18	1322
2017	11 to 20 years in the federal public service	23	37	17	13	10	1	0	60	22	1235
2017	More than 20 years in the federal public service	25	40	14	13	8	0	0	65	21	719
2014	Less than 3 years in the federal public service	43	37	11	5	1	2	0	83	6	286
2014	3 to 10 years in the federal public service	27	36	16	11	9	0	1	63	20	1295
2014	11 to 20 years in the federal public service	19	37	16	15	12	0	0	56	27	1031
2014	More than 20 years in the federal public service	24	33	17	13	12	0	0	58	26	808
2011	Less than 3 years in the federal public service	31	41	16	7	5	0	0	72	12	537
2011	3 to 10 years in the federal public service	24	35	18	12	10	0	0	59	23	1522
2011	11 to 20 years in the federal public service	18	31	18	17	16	0	0	49	33	1051
2011	More than 20 years in the federal public service	23	34	16	13	14	0	0	57	27	979

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	38	11	9	3	76	12	559
2017	3 to 10 years in the federal public service	26	43	14	12	6	68	18	1322
2017	11 to 20 years in the federal public service	24	41	16	12	7	65	19	1234
2017	More than 20 years in the federal public service	29	40	14	11	6	69	17	716

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	39	7	5	2	0	86	7	559
2017	3 to 10 years in the federal public service	36	41	12	7	4	0	78	11	1319
2017	11 to 20 years in the federal public service	35	40	12	8	4	1	76	12	1234
2017	More than 20 years in the federal public service	39	39	10	7	4	0	78	11	719
2014	Less than 3 years in the federal public service	43	41	10	4	1	0	85	5	286
2014	3 to 10 years in the federal public service	39	40	13	6	3	0	79	9	1295
2014	11 to 20 years in the federal public service	36	40	11	8	4	1	77	12	1031
2014	More than 20 years in the federal public service	39	38	12	5	4	0	78	10	808
2011	Less than 3 years in the federal public service	40	41	11	5	3	1	81	7	537
2011	3 to 10 years in the federal public service	37	40	11	7	5	0	77	12	1523
2011	11 to 20 years in the federal public service	35	39	11	8	7	0	74	15	1051
2011	More than 20 years in the federal public service	39	39	10	7	5	1	78	12	978
2008	Less than 3 years in the federal public service	43	41	9	4	2	0	85	7	523
2008	3 to 10 years in the federal public service	39	41	10	6	4	0	80	10	1309
2008	11 to 20 years in the federal public service	41	34	12	7	5	1	76	12	802
2008	More than 20 years in the federal public service	44	36	9	6	4	1	81	10	965

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	11	5	2	0	82	7	559
2017	3 to 10 years in the federal public service	29	39	14	10	7	0	68	17	1321
2017	11 to 20 years in the federal public service	25	38	16	11	10	0	63	21	1235
2017	More than 20 years in the federal public service	29	37	13	12	9	1	66	21	715

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	9	3	1	87	4	559
2017	3 to 10 years in the federal public service	48	35	12	4	2	83	6	1321
2017	11 to 20 years in the federal public service	48	36	8	4	2	85	6	1230
2017	More than 20 years in the federal public service	56	33	6	3	2	89	5	719
2014	Less than 3 years in the federal public service	68	25	6	1	0	93	1	285
2014	3 to 10 years in the federal public service	56	30	10	2	2	86	4	1294
2014	11 to 20 years in the federal public service	58	29	7	4	2	87	6	1031
2014	More than 20 years in the federal public service	65	25	7	2	2	90	4	808
2011	Less than 3 years in the federal public service	54	34	8	3	1	89	3	538
2011	3 to 10 years in the federal public service	53	33	8	4	2	86	6	1524
2011	11 to 20 years in the federal public service	57	29	8	4	2	86	7	1052
2011	More than 20 years in the federal public service	63	27	6	3	2	90	4	976

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	12	5	3	1	1	79	9	558
2017	3 to 10 years in the federal public service	29	42	12	11	5	0	0	72	16	1318
2017	11 to 20 years in the federal public service	26	44	12	10	8	0	0	70	17	1230
2017	More than 20 years in the federal public service	31	42	12	8	6	0	0	74	14	717
2014	Less than 3 years in the federal public service	36	42	12	5	2	1	1	80	8	286
2014	3 to 10 years in the federal public service	25	44	11	11	7	0	0	70	19	1296
2014	11 to 20 years in the federal public service	23	41	13	14	8	0	0	65	23	1031
2014	More than 20 years in the federal public service	27	41	10	13	8	0	0	69	21	808
2011	Less than 3 years in the federal public service	31	43	11	8	5	1	0	76	13	538
2011	3 to 10 years in the federal public service	29	40	12	10	7	0	0	70	18	1524
2011	11 to 20 years in the federal public service	29	38	11	12	9	0	0	67	22	1050
2011	More than 20 years in the federal public service	32	36	12	12	9	0	0	68	20	976

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	34	12	6	3	1	1	79	9	556
2017	3 to 10 years in the federal public service	32	36	16	10	6	0	0	68	16	1318
2017	11 to 20 years in the federal public service	31	34	16	12	7	0	0	65	19	1229
2017	More than 20 years in the federal public service	32	37	16	7	7	0	0	70	14	719
2014	Less than 3 years in the federal public service	42	37	12	5	2	1	1	81	7	285
2014	3 to 10 years in the federal public service	31	35	15	10	8	0	0	67	18	1296
2014	11 to 20 years in the federal public service	28	35	16	12	9	0	0	64	21	1031
2014	More than 20 years in the federal public service	31	34	15	9	10	0	0	65	20	808

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	39	10	5	2	0	1	84	6	559
2017	3 to 10 years in the federal public service	30	40	14	10	6	0	0	70	15	1320
2017	11 to 20 years in the federal public service	27	36	17	13	7	0	0	64	20	1231
2017	More than 20 years in the federal public service	31	35	16	12	6	0	0	66	18	716
2014	Less than 3 years in the federal public service	44	42	7	4	1	1	0	87	6	286
2014	3 to 10 years in the federal public service	32	37	15	9	6	0	0	70	15	1295
2014	11 to 20 years in the federal public service	28	37	15	12	7	1	0	66	19	1030
2014	More than 20 years in the federal public service	29	37	14	12	8	0	0	66	20	807
2011	Less than 3 years in the federal public service	41	42	10	4	1	0	1	85	5	539
2011	3 to 10 years in the federal public service	35	38	12	9	5	1	0	74	14	1521
2011	11 to 20 years in the federal public service	29	40	14	9	8	0	0	69	17	1052
2011	More than 20 years in the federal public service	35	35	13	11	6	0	0	70	17	975

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	9	4	1	86	5	559
2017	3 to 10 years in the federal public service	38	40	13	6	4	78	9	1319
2017	11 to 20 years in the federal public service	35	41	12	6	5	77	11	1230
2017	More than 20 years in the federal public service	42	39	8	6	4	82	10	716
2014	Less than 3 years in the federal public service	57	35	7	1	1	92	1	285
2014	3 to 10 years in the federal public service	39	38	13	6	3	77	9	1296
2014	11 to 20 years in the federal public service	35	42	11	7	4	77	11	1030
2014	More than 20 years in the federal public service	42	38	11	6	3	80	8	807
2011	Less than 3 years in the federal public service	46	38	8	4	3	84	7	538
2011	3 to 10 years in the federal public service	39	41	9	7	4	80	11	1524
2011	11 to 20 years in the federal public service	39	38	10	8	5	77	12	1051
2011	More than 20 years in the federal public service	43	38	8	7	4	80	11	979
2008	Less than 3 years in the federal public service	45	41	7	4	3	86	6	523
2008	3 to 10 years in the federal public service	41	41	8	6	4	82	10	1309
2008	11 to 20 years in the federal public service	40	41	10	5	4	81	9	803
2008	More than 20 years in the federal public service	46	38	7	5	3	84	9	965

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	37	9	2	1	1	1	88	3	561
2017	3 to 10 years in the federal public service	32	40	17	6	4	0	1	72	10	1323
2017	11 to 20 years in the federal public service	28	36	20	9	6	1	0	64	16	1235
2017	More than 20 years in the federal public service	27	36	20	11	6	0	1	63	17	718
2014	Less than 3 years in the federal public service	43	40	10	3	2	1	1	84	6	286
2014	3 to 10 years in the federal public service	31	38	18	7	4	1	0	70	11	1295
2014	11 to 20 years in the federal public service	24	34	21	12	8	0	1	59	20	1031
2014	More than 20 years in the federal public service	25	31	21	12	10	0	1	56	22	808
2011	Less than 3 years in the federal public service	45	34	12	6	3	0	0	79	8	539
2011	3 to 10 years in the federal public service	30	37	17	9	5	0	0	68	15	1522
2011	11 to 20 years in the federal public service	23	32	22	13	9	0	1	56	22	1052
2011	More than 20 years in the federal public service	21	34	24	12	9	0	0	55	22	979
2008	Less than 3 years in the federal public service	33	44	15	5	3	0	0	77	8	524
2008	3 to 10 years in the federal public service	24	36	23	11	6	0	0	60	17	1309
2008	11 to 20 years in the federal public service	17	35	24	14	10	0	0	52	24	802
2008	More than 20 years in the federal public service	17	32	25	15	11	0	0	49	26	967

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	13	29	25	19	3	6	48	20	559
2017	3 to 10 years in the federal public service	10	24	39	17	8	1	2	25	34	1319
2017	11 to 20 years in the federal public service	12	28	37	16	5	1	2	21	41	1227
2017	More than 20 years in the federal public service	12	30	37	11	6	1	2	18	44	716
2014	Less than 3 years in the federal public service	6	16	31	23	15	5	4	42	24	286
2014	3 to 10 years in the federal public service	11	24	36	19	7	1	2	26	36	1291
2014	11 to 20 years in the federal public service	13	30	37	14	5	0	2	18	44	1027
2014	More than 20 years in the federal public service	14	31	36	13	4	1	1	17	46	806
2011	Less than 3 years in the federal public service	7	20	34	22	13	1	3	36	29	537
2011	3 to 10 years in the federal public service	11	28	34	17	7	1	2	24	41	1521
2011	11 to 20 years in the federal public service	18	31	32	12	5	0	2	17	50	1051
2011	More than 20 years in the federal public service	14	32	34	13	4	0	2	18	47	978
2008	Less than 3 years in the federal public service	5	23	32	23	11	2	4	37	30	522
2008	3 to 10 years in the federal public service	10	30	36	17	5	1	2	22	41	1308
2008	11 to 20 years in the federal public service	13	31	38	12	4	1	1	16	45	802
2008	More than 20 years in the federal public service	13	32	36	13	5	0	1	18	45	964

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	10	18	25	28	8	7	62	17	554
2017	3 to 10 years in the federal public service	9	17	33	21	14	3	3	37	28	1314
2017	11 to 20 years in the federal public service	11	21	31	22	8	3	3	32	35	1226
2017	More than 20 years in the federal public service	12	25	33	18	9	1	2	28	38	711
2014	Less than 3 years in the federal public service	2	9	21	25	29	8	5	63	12	285
2014	3 to 10 years in the federal public service	10	16	28	26	14	3	3	42	28	1290
2014	11 to 20 years in the federal public service	13	23	30	21	8	2	3	31	37	1025
2014	More than 20 years in the federal public service	13	23	33	17	9	2	2	28	38	801
2011	Less than 3 years in the federal public service	7	14	21	27	21	4	6	53	23	535
2011	3 to 10 years in the federal public service	14	18	24	25	15	1	4	42	33	1523
2011	11 to 20 years in the federal public service	22	20	23	21	10	1	3	32	44	1050
2011	More than 20 years in the federal public service	17	19	31	20	10	1	3	31	37	972
2008	Less than 3 years in the federal public service	4	13	23	26	24	5	5	56	19	522
2008	3 to 10 years in the federal public service	11	21	26	26	13	2	2	41	33	1305
2008	11 to 20 years in the federal public service	14	25	27	21	10	2	2	32	41	802
2008	More than 20 years in the federal public service	13	20	31	21	11	1	3	33	34	962

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	18	27	22	14	5	5	41	30	557
2017	3 to 10 years in the federal public service	17	25	30	16	7	1	3	25	44	1320
2017	11 to 20 years in the federal public service	18	27	33	14	5	1	3	20	46	1230
2017	More than 20 years in the federal public service	16	31	32	11	7	1	2	19	48	711
2014	Less than 3 years in the federal public service	12	20	27	21	13	5	3	37	34	284
2014	3 to 10 years in the federal public service	17	25	32	15	6	2	3	22	45	1288
2014	11 to 20 years in the federal public service	21	30	31	10	4	1	3	15	53	1027
2014	More than 20 years in the federal public service	24	31	26	11	4	1	2	16	57	804
2011	Less than 3 years in the federal public service	13	23	28	18	12	2	5	32	38	538
2011	3 to 10 years in the federal public service	19	24	30	15	7	1	3	23	45	1519
2011	11 to 20 years in the federal public service	22	27	29	12	7	0	3	20	51	1049
2011	More than 20 years in the federal public service	21	27	29	15	5	1	3	21	49	978
2008	Less than 3 years in the federal public service	11	19	31	18	13	3	4	34	33	521
2008	3 to 10 years in the federal public service	15	25	33	17	7	1	2	24	41	1307
2008	11 to 20 years in the federal public service	16	24	33	17	7	1	2	25	41	801
2008	More than 20 years in the federal public service	14	28	32	15	7	0	3	23	44	962

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	5	17	34	33	3	6	74	8	555
2017	3 to 10 years in the federal public service	8	16	33	28	13	1	2	42	24	1312
2017	11 to 20 years in the federal public service	10	19	37	25	6	1	2	32	30	1221
2017	More than 20 years in the federal public service	12	23	34	20	9	0	2	29	36	708
2014	Less than 3 years in the federal public service	1	8	22	31	29	6	4	66	10	285
2014	3 to 10 years in the federal public service	8	16	32	30	11	1	2	42	25	1282
2014	11 to 20 years in the federal public service	11	22	37	21	7	1	2	29	33	1027
2014	More than 20 years in the federal public service	16	23	33	19	5	1	2	25	40	801
2011	Less than 3 years in the federal public service	5	12	23	31	23	1	5	57	18	536
2011	3 to 10 years in the federal public service	9	15	32	27	14	1	2	42	24	1520
2011	11 to 20 years in the federal public service	13	23	33	21	8	0	2	30	37	1048
2011	More than 20 years in the federal public service	11	22	38	21	6	0	2	28	34	975
2008	Less than 3 years in the federal public service	3	9	24	33	26	2	3	62	13	521
2008	3 to 10 years in the federal public service	7	18	34	28	11	1	2	40	26	1306
2008	11 to 20 years in the federal public service	10	20	39	22	8	0	1	30	31	795
2008	More than 20 years in the federal public service	11	24	36	21	7	0	2	28	35	963

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	21	24	25	9	8	58	17	553
2017	3 to 10 years in the federal public service	15	26	28	17	10	2	3	28	43	1314
2017	11 to 20 years in the federal public service	22	24	30	14	5	1	3	20	48	1226
2017	More than 20 years in the federal public service	22	30	28	12	5	1	2	18	53	716
2014	Less than 3 years in the federal public service	9	10	23	19	24	10	6	51	22	286
2014	3 to 10 years in the federal public service	17	25	29	17	8	1	3	26	44	1291
2014	11 to 20 years in the federal public service	24	29	26	11	6	1	3	18	55	1028
2014	More than 20 years in the federal public service	25	28	27	12	4	1	2	16	55	803
2011	Less than 3 years in the federal public service	13	15	24	21	18	2	5	43	31	537
2011	3 to 10 years in the federal public service	18	22	28	17	10	1	3	28	42	1525
2011	11 to 20 years in the federal public service	27	27	27	12	6	0	2	18	54	1048
2011	More than 20 years in the federal public service	26	26	29	11	5	0	3	17	54	974
2008	Less than 3 years in the federal public service	7	12	22	26	22	5	5	54	22	522
2008	3 to 10 years in the federal public service	15	23	30	19	9	1	3	29	40	1308
2008	11 to 20 years in the federal public service	23	28	29	13	6	1	2	19	52	799
2008	More than 20 years in the federal public service	22	27	31	12	5	0	2	18	50	960

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	16	18	27	14	10	59	20	557
2017	3 to 10 years in the federal public service	11	18	26	24	14	3	4	41	32	1315
2017	11 to 20 years in the federal public service	11	19	29	21	12	2	4	36	33	1230
2017	More than 20 years in the federal public service	13	25	27	21	9	2	3	32	40	713
2014	Less than 3 years in the federal public service	4	10	16	20	26	15	8	60	19	284
2014	3 to 10 years in the federal public service	9	14	27	28	15	3	4	46	25	1291
2014	11 to 20 years in the federal public service	10	16	30	24	13	1	5	39	29	1028
2014	More than 20 years in the federal public service	11	20	29	25	10	2	5	37	32	805
2011	Less than 3 years in the federal public service	4	11	21	25	26	5	8	58	17	538
2011	3 to 10 years in the federal public service	8	14	25	26	19	2	6	49	24	1522
2011	11 to 20 years in the federal public service	9	15	31	25	13	1	5	41	26	1049
2011	More than 20 years in the federal public service	10	16	30	26	13	1	5	41	27	977
2008	Less than 3 years in the federal public service	8	11	23	20	23	7	8	51	23	523
2008	3 to 10 years in the federal public service	11	20	26	22	14	2	4	39	33	1307
2008	11 to 20 years in the federal public service	12	21	28	22	12	1	4	36	34	800
2008	More than 20 years in the federal public service	10	19	30	24	11	1	4	37	31	963

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	15	27	20	17	7	6	43	26	556
2017	3 to 10 years in the federal public service	17	24	30	15	7	2	3	24	44	1318
2017	11 to 20 years in the federal public service	19	29	31	12	5	2	3	17	50	1226
2017	More than 20 years in the federal public service	19	26	36	9	6	1	3	15	47	716
2014	Less than 3 years in the federal public service	11	17	27	16	15	9	5	36	33	285
2014	3 to 10 years in the federal public service	17	25	31	15	6	2	3	23	45	1294
2014	11 to 20 years in the federal public service	22	27	32	11	4	1	2	16	51	1029
2014	More than 20 years in the federal public service	25	31	27	10	3	1	3	14	58	804

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	16	4	2	2	1	5	91	4	562
2017	3 to 10 years in the federal public service	70	16	5	4	3	0	2	87	7	1321
2017	11 to 20 years in the federal public service	68	18	6	3	2	0	3	88	6	1235
2017	More than 20 years in the federal public service	67	18	6	3	3	0	4	88	6	718
2014	Less than 3 years in the federal public service	75	13	3	4	2	1	2	91	6	285
2014	3 to 10 years in the federal public service	70	15	5	4	3	0	3	87	7	1295
2014	11 to 20 years in the federal public service	68	17	5	4	2	0	3	89	6	1030
2014	More than 20 years in the federal public service	69	15	5	4	2	1	4	88	6	806
2011	Less than 3 years in the federal public service	71	13	7	3	2	1	4	88	5	539
2011	3 to 10 years in the federal public service	67	16	5	5	4	1	2	86	9	1524
2011	11 to 20 years in the federal public service	66	16	7	4	2	0	5	86	7	1051
2011	More than 20 years in the federal public service	67	17	6	3	3	1	4	87	6	978
2008	Less than 3 years in the federal public service	66	13	5	5	4	0	6	85	10	524
2008	3 to 10 years in the federal public service	65	14	5	5	4	1	5	85	10	1309
2008	11 to 20 years in the federal public service	64	16	7	3	3	1	7	86	6	800
2008	More than 20 years in the federal public service	63	15	5	4	5	0	8	85	9	966

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	27	11	5	3	10	9	77	9	561
2017	3 to 10 years in the federal public service	30	30	15	9	8	4	4	64	19	1322
2017	11 to 20 years in the federal public service	24	34	15	11	10	4	3	62	22	1232
2017	More than 20 years in the federal public service	24	37	17	9	9	2	3	64	18	715
2014	Less than 3 years in the federal public service	42	27	8	5	2	8	8	83	8	286
2014	3 to 10 years in the federal public service	32	29	15	8	8	4	4	66	18	1295
2014	11 to 20 years in the federal public service	28	33	15	10	10	3	2	64	21	1030
2014	More than 20 years in the federal public service	29	31	15	10	10	2	3	63	21	808

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	6	5	2	1	1	86	7	560
2017	3 to 10 years in the federal public service	45	29	9	8	8	1	0	75	16	1320
2017	11 to 20 years in the federal public service	41	31	9	10	8	1	0	73	18	1233
2017	More than 20 years in the federal public service	41	34	9	8	8	0	0	76	15	717
2014	Less than 3 years in the federal public service	61	25	6	4	2	2	0	87	6	286
2014	3 to 10 years in the federal public service	44	28	10	8	8	1	0	74	16	1296
2014	11 to 20 years in the federal public service	43	32	7	9	8	1	0	76	17	1031
2014	More than 20 years in the federal public service	44	28	10	8	9	1	1	73	17	808

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	30	9	5	2	2	2	84	7	561
2017	3 to 10 years in the federal public service	32	37	12	11	7	1	0	70	18	1321
2017	11 to 20 years in the federal public service	30	35	14	11	9	1	0	66	20	1234
2017	More than 20 years in the federal public service	30	39	13	10	7	1	0	70	17	715
2014	Less than 3 years in the federal public service	49	35	5	6	2	2	1	86	9	286
2014	3 to 10 years in the federal public service	31	37	12	12	5	2	1	70	18	1295
2014	11 to 20 years in the federal public service	29	41	11	11	6	1	1	71	18	1031
2014	More than 20 years in the federal public service	29	38	12	13	6	1	1	68	19	806
2011	Less than 3 years in the federal public service	38	34	11	8	5	2	1	75	14	539
2011	3 to 10 years in the federal public service	30	37	12	12	6	2	1	69	19	1524
2011	11 to 20 years in the federal public service	28	38	12	11	9	1	0	67	20	1052
2011	More than 20 years in the federal public service	31	35	11	13	8	1	0	68	21	979
2008	Less than 3 years in the federal public service	43	34	9	7	3	4	1	81	10	522
2008	3 to 10 years in the federal public service	28	37	12	14	7	1	1	66	21	1311
2008	11 to 20 years in the federal public service	28	38	11	11	9	2	1	68	21	801
2008	More than 20 years in the federal public service	34	36	9	12	7	1	1	71	19	966

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	24	10	3	2	16	4	81	6	558
2017	3 to 10 years in the federal public service	30	30	14	10	8	8	1	65	19	1322
2017	11 to 20 years in the federal public service	29	28	14	11	10	8	1	62	23	1231
2017	More than 20 years in the federal public service	26	31	15	12	9	6	1	61	22	716
2014	Less than 3 years in the federal public service	44	25	10	3	4	13	1	80	8	286
2014	3 to 10 years in the federal public service	29	29	16	8	9	7	1	64	19	1295
2014	11 to 20 years in the federal public service	29	30	13	11	9	7	1	64	22	1031
2014	More than 20 years in the federal public service	30	27	17	13	8	4	1	61	22	806
2011	Less than 3 years in the federal public service	35	26	12	8	5	13	1	71	15	539
2011	3 to 10 years in the federal public service	31	29	13	11	9	6	1	65	22	1523
2011	11 to 20 years in the federal public service	28	25	16	12	12	6	1	57	26	1052
2011	More than 20 years in the federal public service	35	24	14	9	12	4	1	63	23	976
2008	Less than 3 years in the federal public service	40	26	9	7	4	13	1	77	12	523
2008	3 to 10 years in the federal public service	30	28	12	12	11	6	1	62	25	1311
2008	11 to 20 years in the federal public service	29	28	14	11	13	4	1	61	25	801
2008	More than 20 years in the federal public service	37	23	11	12	12	4	1	63	25	965

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	19	12	8	5	31	5	59	22	561
2017	3 to 10 years in the federal public service	14	19	19	15	13	16	3	41	35	1323
2017	11 to 20 years in the federal public service	11	23	17	17	15	14	2	40	39	1233
2017	More than 20 years in the federal public service	12	28	19	17	13	9	2	45	33	715
2014	Less than 3 years in the federal public service	16	20	17	8	6	28	5	55	20	286
2014	3 to 10 years in the federal public service	12	20	19	16	16	15	3	39	38	1294
2014	11 to 20 years in the federal public service	10	23	21	18	16	10	2	38	38	1031
2014	More than 20 years in the federal public service	12	23	19	16	16	10	3	40	37	805

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	26	5	5	2	0	89	6	561
2017	3 to 10 years in the federal public service	44	37	8	8	3	0	81	11	1320
2017	11 to 20 years in the federal public service	41	38	8	8	5	0	78	13	1233
2017	More than 20 years in the federal public service	39	44	8	6	3	0	83	9	715
2014	Less than 3 years in the federal public service	60	29	5	4	1	1	90	5	286
2014	3 to 10 years in the federal public service	44	37	9	6	4	0	82	10	1295
2014	11 to 20 years in the federal public service	39	42	8	7	4	0	81	11	1029
2014	More than 20 years in the federal public service	39	40	8	9	3	0	80	12	805

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	26	9	5	2	2	2	83	8	562
2017	3 to 10 years in the federal public service	40	35	10	8	5	1	0	77	13	1323
2017	11 to 20 years in the federal public service	37	36	12	9	5	1	1	74	14	1233
2017	More than 20 years in the federal public service	39	34	12	9	5	0	0	74	14	719
2014	Less than 3 years in the federal public service	57	27	7	3	1	3	1	88	4	286
2014	3 to 10 years in the federal public service	40	34	11	8	6	0	0	75	14	1295
2014	11 to 20 years in the federal public service	35	37	12	8	7	1	0	73	15	1031
2014	More than 20 years in the federal public service	38	30	13	10	7	1	1	69	18	808
2011	Less than 3 years in the federal public service	39	38	11	9	3	0	0	77	12	538
2011	3 to 10 years in the federal public service	36	34	12	10	7	0	0	70	18	1524
2011	11 to 20 years in the federal public service	30	36	14	11	9	0	0	67	20	1051
2011	More than 20 years in the federal public service	31	33	16	11	8	0	0	65	19	980
2008	Less than 3 years in the federal public service	38	35	11	8	6	1	0	75	14	522
2008	3 to 10 years in the federal public service	29	35	13	13	9	0	0	64	23	1309
2008	11 to 20 years in the federal public service	24	35	14	13	12	1	0	60	25	803
2008	More than 20 years in the federal public service	29	35	14	11	10	0	1	65	21	964

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	24	7	2	1	3	1	90	3	562
2017	3 to 10 years in the federal public service	47	31	11	5	4	2	0	80	9	1323
2017	11 to 20 years in the federal public service	43	32	11	6	5	2	1	77	12	1232
2017	More than 20 years in the federal public service	45	29	13	7	6	1	0	75	13	717
2014	Less than 3 years in the federal public service	66	24	5	1	1	3	1	92	3	286
2014	3 to 10 years in the federal public service	47	29	10	6	6	2	0	78	12	1294
2014	11 to 20 years in the federal public service	42	32	13	6	6	2	0	75	12	1031
2014	More than 20 years in the federal public service	42	28	12	8	6	2	1	73	14	808
2011	Less than 3 years in the federal public service	47	32	9	7	3	2	0	80	10	537
2011	3 to 10 years in the federal public service	41	31	12	8	7	1	0	73	15	1523
2011	11 to 20 years in the federal public service	35	33	13	9	8	2	0	69	17	1051
2011	More than 20 years in the federal public service	38	27	15	10	7	2	1	68	17	980
2008	Less than 3 years in the federal public service	45	30	11	6	5	3	0	78	11	522
2008	3 to 10 years in the federal public service	38	31	12	9	8	2	0	71	16	1309
2008	11 to 20 years in the federal public service	35	29	13	10	11	2	1	65	21	802
2008	More than 20 years in the federal public service	36	31	12	11	8	2	1	68	19	963

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	7	4	2	1	1	87	6	560
2017	3 to 10 years in the federal public service	45	33	9	7	5	0	0	79	12	1324
2017	11 to 20 years in the federal public service	40	35	10	8	5	1	0	75	14	1235
2017	More than 20 years in the federal public service	42	30	11	10	6	0	0	73	16	719
2014	Less than 3 years in the federal public service	61	28	4	3	1	2	1	92	4	286
2014	3 to 10 years in the federal public service	44	32	11	8	5	1	0	76	13	1295
2014	11 to 20 years in the federal public service	37	35	10	10	7	1	0	73	17	1031
2014	More than 20 years in the federal public service	41	30	11	10	7	1	0	72	18	807
2011	Less than 3 years in the federal public service	43	35	10	8	4	0	0	79	12	538
2011	3 to 10 years in the federal public service	37	35	9	10	8	0	0	73	18	1522
2011	11 to 20 years in the federal public service	33	33	14	11	10	0	0	66	20	1050
2011	More than 20 years in the federal public service	35	32	12	10	10	1	0	67	20	979
2008	Less than 3 years in the federal public service	44	33	10	7	6	0	0	76	14	523
2008	3 to 10 years in the federal public service	33	34	10	12	9	1	0	68	21	1310
2008	11 to 20 years in the federal public service	30	33	10	13	13	0	1	64	26	803
2008	More than 20 years in the federal public service	33	34	10	11	10	1	1	68	22	963

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	10	2	1	1	0	2	97	2	562
2017	3 to 10 years in the federal public service	78	12	3	1	2	0	2	93	3	1322
2017	11 to 20 years in the federal public service	78	12	4	2	1	0	3	93	3	1233
2017	More than 20 years in the federal public service	75	15	4	1	1	0	3	93	2	713
2014	Less than 3 years in the federal public service	83	10	3	1	1	1	2	95	2	286
2014	3 to 10 years in the federal public service	79	12	3	2	2	0	3	93	4	1295
2014	11 to 20 years in the federal public service	75	14	4	2	1	0	3	92	4	1031
2014	More than 20 years in the federal public service	75	13	5	2	1	0	4	92	3	808
2011	Less than 3 years in the federal public service	80	10	3	2	2	1	3	93	3	538
2011	3 to 10 years in the federal public service	77	12	4	2	2	1	3	92	4	1524
2011	11 to 20 years in the federal public service	74	13	4	2	2	0	5	92	4	1048
2011	More than 20 years in the federal public service	74	14	4	2	1	0	4	92	4	979
2008	Less than 3 years in the federal public service	77	10	1	3	4	1	5	91	7	523
2008	3 to 10 years in the federal public service	76	9	3	3	3	0	6	91	6	1305
2008	11 to 20 years in the federal public service	76	8	4	2	3	0	6	90	5	803
2008	More than 20 years in the federal public service	73	9	4	3	3	0	9	91	6	963

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	17	4	3	3	5	8	89	6	560
2017	3 to 10 years in the federal public service	54	24	7	4	5	3	3	83	9	1320
2017	11 to 20 years in the federal public service	49	28	7	5	6	3	3	82	11	1233
2017	More than 20 years in the federal public service	48	26	10	5	5	2	4	79	10	717
2014	Less than 3 years in the federal public service	58	20	6	3	2	5	6	88	5	286
2014	3 to 10 years in the federal public service	48	24	9	6	6	3	4	77	13	1296
2014	11 to 20 years in the federal public service	44	27	10	6	7	3	4	76	13	1030
2014	More than 20 years in the federal public service	44	25	9	7	7	2	5	75	15	808
2011	Less than 3 years in the federal public service	44	27	9	7	7	3	3	75	15	538
2011	3 to 10 years in the federal public service	40	28	9	9	9	2	3	72	18	1525
2011	11 to 20 years in the federal public service	37	29	9	8	10	2	4	70	20	1052
2011	More than 20 years in the federal public service	39	27	10	8	9	2	5	71	19	977

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	21	5	3	1	1	1	90	4	560
2017	3 to 10 years in the federal public service	57	26	7	4	5	1	0	84	9	1322
2017	11 to 20 years in the federal public service	54	27	9	6	4	1	0	81	10	1234
2017	More than 20 years in the federal public service	53	27	10	5	5	0	0	80	10	718

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	22	5	1	2	2	92	3	562
2017	3 to 10 years in the federal public service	59	23	9	4	4	1	83	7	1321
2017	11 to 20 years in the federal public service	53	24	11	4	5	2	79	9	1233
2017	More than 20 years in the federal public service	51	27	11	5	5	1	80	9	718

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	23	8	3	2	0	88	5	561
2017	3 to 10 years in the federal public service	53	26	8	7	5	1	80	12	1319
2017	11 to 20 years in the federal public service	49	27	12	7	6	0	76	12	1232
2017	More than 20 years in the federal public service	49	27	12	6	7	0	76	13	716
2014	Less than 3 years in the federal public service	64	23	7	3	2	1	88	5	286
2014	3 to 10 years in the federal public service	49	28	11	6	6	0	77	12	1296
2014	11 to 20 years in the federal public service	46	28	12	7	6	1	75	13	1031
2014	More than 20 years in the federal public service	47	26	12	8	6	0	74	14	808

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	16	36	16	10	7	7	8	61	20	232
2017	11 to 20 years in the federal public service	22	37	14	9	6	5	6	67	17	397
2017	More than 20 years in the federal public service	27	36	16	10	4	1	6	68	15	273
2014	Less than 3 years in the federal public service	18	38	24	10	0	0	10	63	11	10
2014	3 to 10 years in the federal public service	28	35	15	6	7	5	4	69	15	197
2014	11 to 20 years in the federal public service	26	36	15	9	7	1	6	67	17	336
2014	More than 20 years in the federal public service	32	33	14	8	5	2	5	70	14	307

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	26	10	4	2	9	1	83	6	561
2017	3 to 10 years in the federal public service	26	37	15	9	5	8	0	69	15	1323
2017	11 to 20 years in the federal public service	20	35	19	11	9	6	0	59	21	1235
2017	More than 20 years in the federal public service	21	36	20	10	8	5	0	60	19	718
2014	Less than 3 years in the federal public service	43	32	8	4	1	12	0	85	6	286
2014	3 to 10 years in the federal public service	26	37	15	7	6	8	0	68	15	1295
2014	11 to 20 years in the federal public service	21	37	17	9	10	6	0	62	20	1030
2014	More than 20 years in the federal public service	22	33	18	12	9	6	0	58	23	808
2011	Less than 3 years in the federal public service	34	31	16	7	4	7	1	71	12	537
2011	3 to 10 years in the federal public service	24	33	18	10	10	6	0	60	21	1521
2011	11 to 20 years in the federal public service	20	28	20	12	15	5	0	51	28	1052
2011	More than 20 years in the federal public service	24	29	19	10	11	6	1	57	23	979

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	30	11	6	3	6	1	79	9	562
2017	3 to 10 years in the federal public service	23	35	19	12	8	3	0	59	22	1321
2017	11 to 20 years in the federal public service	16	33	21	16	11	2	0	50	28	1233
2017	More than 20 years in the federal public service	16	36	20	16	12	1	0	52	28	720
2014	Less than 3 years in the federal public service	43	32	10	7	2	5	0	79	10	286
2014	3 to 10 years in the federal public service	23	33	21	11	9	3	0	57	21	1296
2014	11 to 20 years in the federal public service	18	35	18	15	13	2	0	54	28	1029
2014	More than 20 years in the federal public service	18	31	20	15	15	1	0	50	31	808
2011	Less than 3 years in the federal public service	32	35	15	8	6	4	0	70	15	538
2011	3 to 10 years in the federal public service	21	31	17	14	15	2	0	53	29	1523
2011	11 to 20 years in the federal public service	17	28	18	14	22	2	0	46	36	1051
2011	More than 20 years in the federal public service	20	28	17	16	17	1	0	49	34	978
2008	Less than 3 years in the federal public service	33	38	12	7	6	4	1	74	14	522
2008	3 to 10 years in the federal public service	22	33	17	13	14	2	0	56	27	1310
2008	11 to 20 years in the federal public service	19	28	16	15	21	1	0	48	36	803
2008	More than 20 years in the federal public service	21	29	15	14	18	2	1	52	33	966

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	30	14	7	4	11	1	72	13	561
2017	3 to 10 years in the federal public service	16	30	23	16	10	6	0	49	27	1319
2017	11 to 20 years in the federal public service	11	30	22	18	14	5	0	43	34	1233
2017	More than 20 years in the federal public service	11	33	22	19	12	3	0	46	32	718
2014	Less than 3 years in the federal public service	30	30	16	7	3	13	0	70	12	285
2014	3 to 10 years in the federal public service	17	32	21	15	10	6	0	52	26	1296
2014	11 to 20 years in the federal public service	11	31	21	18	14	5	0	44	34	1029
2014	More than 20 years in the federal public service	11	30	21	20	15	3	0	43	35	806
2011	Less than 3 years in the federal public service	20	30	19	14	8	9	0	55	24	539
2011	3 to 10 years in the federal public service	14	31	18	16	15	5	0	48	33	1525
2011	11 to 20 years in the federal public service	10	27	18	19	21	4	0	39	42	1049
2011	More than 20 years in the federal public service	11	31	19	20	15	3	0	44	36	981
2008	Less than 3 years in the federal public service	20	35	16	12	5	11	0	62	20	522
2008	3 to 10 years in the federal public service	12	31	19	19	15	4	0	44	35	1308
2008	11 to 20 years in the federal public service	10	28	19	21	18	3	0	39	41	802
2008	More than 20 years in the federal public service	11	31	17	20	16	4	0	45	38	966

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	26	14	7	5	12	1	71	13	561
2017	3 to 10 years in the federal public service	17	27	20	15	13	7	0	48	30	1321
2017	11 to 20 years in the federal public service	14	27	20	17	16	6	0	44	35	1234
2017	More than 20 years in the federal public service	14	29	21	14	16	5	0	46	32	718
2014	Less than 3 years in the federal public service	33	27	15	8	5	12	1	69	15	284
2014	3 to 10 years in the federal public service	17	26	20	16	13	8	0	47	31	1296
2014	11 to 20 years in the federal public service	13	26	20	16	20	5	0	41	38	1029
2014	More than 20 years in the federal public service	15	27	20	16	18	5	0	43	36	806
2011	Less than 3 years in the federal public service	21	28	18	13	10	11	0	55	25	539
2011	3 to 10 years in the federal public service	16	28	18	14	17	7	0	48	33	1524
2011	11 to 20 years in the federal public service	13	23	19	14	23	7	0	39	40	1049
2011	More than 20 years in the federal public service	16	29	16	16	18	5	0	47	35	981
2008	Less than 3 years in the federal public service	22	32	14	10	7	14	0	63	21	522
2008	3 to 10 years in the federal public service	14	27	17	16	18	8	0	45	36	1308
2008	11 to 20 years in the federal public service	13	27	17	15	22	6	0	42	40	800
2008	More than 20 years in the federal public service	14	30	15	16	19	6	0	47	37	967

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	29	17	8	4	8	1	68	13	562
2017	3 to 10 years in the federal public service	13	32	22	17	12	4	0	47	30	1321
2017	11 to 20 years in the federal public service	12	30	20	20	14	3	0	43	36	1231
2017	More than 20 years in the federal public service	12	35	19	18	14	2	0	48	33	716
2014	Less than 3 years in the federal public service	35	29	16	11	2	6	0	68	14	286
2014	3 to 10 years in the federal public service	15	34	21	15	11	3	0	51	27	1295
2014	11 to 20 years in the federal public service	11	31	21	19	15	2	0	43	35	1027
2014	More than 20 years in the federal public service	13	34	17	17	17	2	0	48	35	808
2011	Less than 3 years in the federal public service	20	34	18	16	7	5	0	57	24	539
2011	3 to 10 years in the federal public service	13	33	18	17	16	2	0	47	34	1524
2011	11 to 20 years in the federal public service	12	28	16	22	21	1	0	41	43	1049
2011	More than 20 years in the federal public service	14	31	17	20	16	2	0	46	36	981
2008	Less than 3 years in the federal public service	21	42	15	12	6	4	0	65	19	523
2008	3 to 10 years in the federal public service	13	35	17	20	14	2	0	49	34	1309
2008	11 to 20 years in the federal public service	11	32	16	21	18	1	0	44	40	801
2008	More than 20 years in the federal public service	15	34	14	19	16	2	0	50	36	967

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	11	10	2	3	76	12	561
2017	3 to 10 years in the federal public service	20	43	18	12	5	2	64	17	1320
2017	11 to 20 years in the federal public service	20	39	21	12	5	1	60	18	1232
2017	More than 20 years in the federal public service	20	40	20	14	6	1	60	20	716
2014	Less than 3 years in the federal public service	33	38	16	6	2	4	74	9	286
2014	3 to 10 years in the federal public service	23	41	19	9	5	2	66	15	1296
2014	11 to 20 years in the federal public service	19	43	17	12	8	1	63	20	1030
2014	More than 20 years in the federal public service	20	39	19	13	8	2	60	21	808
2011	Less than 3 years in the federal public service	24	44	15	10	5	2	70	15	538
2011	3 to 10 years in the federal public service	22	41	16	11	8	2	64	19	1522
2011	11 to 20 years in the federal public service	20	37	18	12	12	2	58	24	1049
2011	More than 20 years in the federal public service	24	39	16	12	8	2	64	20	981

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	38	5	3	0	3	1	92	3	560
2017	3 to 10 years in the federal public service	36	45	12	4	2	2	0	82	6	1322
2017	11 to 20 years in the federal public service	36	42	12	5	2	3	0	80	7	1231
2017	More than 20 years in the federal public service	36	46	11	4	2	1	0	83	6	716
2014	Less than 3 years in the federal public service	50	36	8	3	1	2	0	88	4	286
2014	3 to 10 years in the federal public service	39	41	10	4	2	3	0	83	7	1296
2014	11 to 20 years in the federal public service	37	44	9	5	2	2	0	84	7	1029
2014	More than 20 years in the federal public service	41	40	10	3	2	2	1	83	6	806
2011	Less than 3 years in the federal public service	44	39	8	4	1	3	1	86	5	539
2011	3 to 10 years in the federal public service	38	38	11	6	3	3	1	79	9	1523
2011	11 to 20 years in the federal public service	39	37	13	5	3	3	0	78	9	1050
2011	More than 20 years in the federal public service	40	37	11	6	2	3	0	80	9	981

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	10	6	3	5	2	80	10	560
2017	3 to 10 years in the federal public service	33	40	12	7	4	3	1	75	12	1320
2017	11 to 20 years in the federal public service	32	39	12	10	4	3	1	73	14	1225
2017	More than 20 years in the federal public service	35	39	12	7	4	2	0	76	12	716
2014	Less than 3 years in the federal public service	47	31	8	4	2	6	2	85	7	285
2014	3 to 10 years in the federal public service	35	38	11	7	5	3	1	76	12	1295
2014	11 to 20 years in the federal public service	34	40	12	7	4	2	1	76	11	1030
2014	More than 20 years in the federal public service	38	36	11	6	5	2	0	77	12	807
2011	Less than 3 years in the federal public service	37	33	10	8	5	5	2	75	14	538
2011	3 to 10 years in the federal public service	34	33	12	9	6	4	1	72	16	1524
2011	11 to 20 years in the federal public service	31	31	13	10	9	5	1	67	20	1050
2011	More than 20 years in the federal public service	38	32	10	9	6	4	1	73	16	981
2008	Less than 3 years in the federal public service	39	35	9	7	5	4	1	77	13	523
2008	3 to 10 years in the federal public service	30	34	13	11	7	4	1	68	19	1310
2008	11 to 20 years in the federal public service	30	34	12	10	9	4	1	67	20	801
2008	More than 20 years in the federal public service	34	32	14	9	7	3	1	69	16	964

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	31	19	10	3	10	3	63	15	561
2017	3 to 10 years in the federal public service	24	34	21	9	6	5	1	62	16	1321
2017	11 to 20 years in the federal public service	24	34	20	11	6	4	1	61	18	1229
2017	More than 20 years in the federal public service	25	38	19	9	5	3	1	66	14	716
2014	Less than 3 years in the federal public service	26	31	22	6	3	10	3	65	10	285
2014	3 to 10 years in the federal public service	27	32	20	9	5	6	1	63	15	1296
2014	11 to 20 years in the federal public service	24	35	20	10	5	4	1	62	17	1029
2014	More than 20 years in the federal public service	26	35	20	10	6	3	1	63	16	807
2011	Less than 3 years in the federal public service	14	34	24	12	7	7	2	53	21	539
2011	3 to 10 years in the federal public service	16	33	24	13	7	5	1	53	22	1524
2011	11 to 20 years in the federal public service	16	29	24	12	12	5	1	48	26	1051
2011	More than 20 years in the federal public service	20	29	21	12	11	4	2	53	25	979

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	24	14	6	4	16	6	69	12	559
2017	3 to 10 years in the federal public service	17	25	20	12	10	13	3	50	26	1322
2017	11 to 20 years in the federal public service	14	24	19	16	14	9	3	44	34	1230
2017	More than 20 years in the federal public service	18	28	21	13	11	5	4	50	27	716
2014	Less than 3 years in the federal public service	27	20	18	7	5	19	5	61	15	286
2014	3 to 10 years in the federal public service	17	23	21	13	13	12	2	46	30	1296
2014	11 to 20 years in the federal public service	14	24	19	14	16	9	3	44	34	1030
2014	More than 20 years in the federal public service	17	26	17	14	14	8	4	49	32	808
2011	Less than 3 years in the federal public service	20	23	20	10	8	17	2	53	22	539
2011	3 to 10 years in the federal public service	13	22	19	14	15	14	3	43	35	1524
2011	11 to 20 years in the federal public service	13	22	19	16	18	10	3	40	39	1052
2011	More than 20 years in the federal public service	17	23	18	14	14	9	4	46	33	980

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	14	6	3	1	4	7	89	4	561
2017	3 to 10 years in the federal public service	56	23	9	5	2	2	3	84	7	1321
2017	11 to 20 years in the federal public service	56	26	9	4	2	1	3	85	6	1231
2017	More than 20 years in the federal public service	54	25	10	5	1	1	4	83	6	717
2014	Less than 3 years in the federal public service	63	18	5	2	1	5	6	91	4	286
2014	3 to 10 years in the federal public service	58	20	9	4	2	1	5	83	7	1296
2014	11 to 20 years in the federal public service	56	24	9	5	2	1	4	84	7	1031
2014	More than 20 years in the federal public service	57	22	9	4	2	2	5	83	7	808

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	4	2	0	4	3	93	2	561
2017	3 to 10 years in the federal public service	60	23	6	4	2	3	3	88	6	1321
2017	11 to 20 years in the federal public service	59	23	7	3	2	3	3	87	6	1232
2017	More than 20 years in the federal public service	59	26	6	3	1	2	3	89	4	717
2014	Less than 3 years in the federal public service	69	17	3	3	0	5	3	93	3	286
2014	3 to 10 years in the federal public service	66	20	5	2	1	3	3	91	4	1296
2014	11 to 20 years in the federal public service	63	23	6	2	1	2	3	90	3	1031
2014	More than 20 years in the federal public service	63	22	7	2	1	2	4	90	3	808
2011	Less than 3 years in the federal public service	71	16	4	2	1	3	4	93	3	536
2011	3 to 10 years in the federal public service	69	18	6	2	2	1	2	90	4	1522
2011	11 to 20 years in the federal public service	66	20	7	2	1	1	2	89	3	1049
2011	More than 20 years in the federal public service	67	18	7	2	1	1	3	89	3	981
2008	Less than 3 years in the federal public service	75	15	4	2	1	1	2	92	3	524
2008	3 to 10 years in the federal public service	69	18	6	2	2	1	2	89	4	1309
2008	11 to 20 years in the federal public service	68	18	6	3	1	1	2	89	4	803
2008	More than 20 years in the federal public service	69	18	6	2	2	1	2	90	4	965

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	31	12	6	3	9	2	76	11	560
2017	3 to 10 years in the federal public service	19	32	18	16	13	3	0	52	30	1321
2017	11 to 20 years in the federal public service	16	29	18	19	14	3	0	47	34	1231
2017	More than 20 years in the federal public service	16	31	21	18	11	2	1	48	30	718
2014	Less than 3 years in the federal public service	37	33	13	6	2	8	2	77	9	286
2014	3 to 10 years in the federal public service	24	33	16	13	11	3	0	59	24	1295
2014	11 to 20 years in the federal public service	20	34	18	14	12	2	0	55	27	1030
2014	More than 20 years in the federal public service	23	32	17	13	13	2	0	57	26	808
2011	Less than 3 years in the federal public service	29	31	18	10	7	5	1	63	18	538
2011	3 to 10 years in the federal public service	24	35	14	15	12	1	0	59	27	1523
2011	11 to 20 years in the federal public service	20	34	14	14	16	1	0	55	30	1048
2011	More than 20 years in the federal public service	26	32	14	13	15	1	0	58	28	981
2008	Less than 3 years in the federal public service	33	36	13	7	4	6	1	74	12	523
2008	3 to 10 years in the federal public service	24	35	17	12	9	1	0	60	22	1310
2008	11 to 20 years in the federal public service	20	34	16	14	15	1	0	54	30	802
2008	More than 20 years in the federal public service	24	34	16	12	12	1	0	59	25	966

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	31	13	8	5	7	6	69	16	562
2017	3 to 10 years in the federal public service	18	31	15	16	15	3	1	52	32	1320
2017	11 to 20 years in the federal public service	15	26	17	18	20	2	1	43	40	1229
2017	More than 20 years in the federal public service	15	26	18	17	19	1	4	43	38	718
2014	Less than 3 years in the federal public service	30	32	8	6	8	10	6	74	17	285
2014	3 to 10 years in the federal public service	18	27	16	15	18	4	1	48	35	1295
2014	11 to 20 years in the federal public service	16	25	17	17	21	2	2	43	40	1031
2014	More than 20 years in the federal public service	15	22	19	15	23	2	4	40	40	808
2011	Less than 3 years in the federal public service	19	33	14	13	13	6	2	56	29	538
2011	3 to 10 years in the federal public service	16	28	16	16	22	1	2	45	39	1522
2011	11 to 20 years in the federal public service	13	23	17	18	26	1	2	37	45	1049
2011	More than 20 years in the federal public service	13	24	16	17	26	1	3	38	45	981
2008	Less than 3 years in the federal public service	24	37	15	10	8	3	3	65	19	524
2008	3 to 10 years in the federal public service	16	34	16	15	17	1	1	51	33	1311
2008	11 to 20 years in the federal public service	12	25	16	17	28	1	1	37	46	801
2008	More than 20 years in the federal public service	10	26	14	20	25	1	4	38	47	964

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	38	14	6	2	6	1	76	9	561
2017	3 to 10 years in the federal public service	20	37	21	11	6	4	0	60	18	1321
2017	11 to 20 years in the federal public service	17	36	23	12	9	3	0	55	21	1233
2017	More than 20 years in the federal public service	19	38	22	11	6	2	1	59	18	718

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	28	11	2	1	8	2	85	3	559
2017	3 to 10 years in the federal public service	34	35	18	3	2	7	0	74	6	1322
2017	11 to 20 years in the federal public service	31	37	18	6	3	5	0	72	9	1231
2017	More than 20 years in the federal public service	34	39	15	3	3	5	1	78	7	716
2014	Less than 3 years in the federal public service	55	25	12	3	1	4	1	84	4	286
2014	3 to 10 years in the federal public service	39	33	15	3	2	7	1	78	6	1296
2014	11 to 20 years in the federal public service	35	37	15	4	3	5	1	77	7	1031
2014	More than 20 years in the federal public service	38	35	16	4	2	4	0	77	7	807

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	8	2	0	3	90	3	560
2017	3 to 10 years in the federal public service	36	43	13	4	1	3	81	6	1321
2017	11 to 20 years in the federal public service	29	44	15	5	3	2	75	9	1232
2017	More than 20 years in the federal public service	33	42	15	5	3	1	77	8	719
2014	Less than 3 years in the federal public service	57	30	7	2	1	2	89	3	286
2014	3 to 10 years in the federal public service	38	37	14	4	3	4	78	7	1296
2014	11 to 20 years in the federal public service	32	41	15	5	3	3	76	9	1031
2014	More than 20 years in the federal public service	36	37	15	5	3	3	76	9	807
2011	Less than 3 years in the federal public service	44	34	12	4	2	3	80	7	539
2011	3 to 10 years in the federal public service	31	40	14	6	5	3	74	12	1525
2011	11 to 20 years in the federal public service	26	40	17	7	7	3	68	14	1049
2011	More than 20 years in the federal public service	30	37	15	8	7	3	69	16	981

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	24	4	2	0	0	94	2	560
2017	3 to 10 years in the federal public service	47	37	9	4	2	0	84	6	1319
2017	11 to 20 years in the federal public service	37	42	11	6	4	0	78	11	1234
2017	More than 20 years in the federal public service	37	44	9	6	5	0	81	10	718
2014	Less than 3 years in the federal public service	73	21	4	1	0	0	95	1	285
2014	3 to 10 years in the federal public service	49	34	9	4	3	1	84	7	1296
2014	11 to 20 years in the federal public service	40	40	9	6	5	0	80	10	1031
2014	More than 20 years in the federal public service	41	38	11	5	5	0	79	9	808
2011	Less than 3 years in the federal public service	58	29	8	3	1	0	87	4	538
2011	3 to 10 years in the federal public service	40	40	10	5	5	0	80	10	1524
2011	11 to 20 years in the federal public service	33	37	13	8	9	0	70	17	1049
2011	More than 20 years in the federal public service	36	35	12	8	8	0	72	16	978
2008	Less than 3 years in the federal public service	51	38	6	2	2	1	89	5	523
2008	3 to 10 years in the federal public service	36	41	11	6	5	0	77	12	1310
2008	11 to 20 years in the federal public service	31	39	12	10	9	0	70	19	800
2008	More than 20 years in the federal public service	33	38	13	8	7	0	71	15	968

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	9	3	1	0	86	4	560
2017	3 to 10 years in the federal public service	35	36	14	9	5	1	72	14	1318
2017	11 to 20 years in the federal public service	28	33	19	11	8	0	62	20	1234
2017	More than 20 years in the federal public service	32	32	18	8	9	0	65	17	718
2014	Less than 3 years in the federal public service	57	31	8	2	1	0	88	4	286
2014	3 to 10 years in the federal public service	36	35	15	9	5	1	72	14	1295
2014	11 to 20 years in the federal public service	27	38	16	10	8	0	66	18	1031
2014	More than 20 years in the federal public service	30	33	18	10	9	1	63	19	808
2011	Less than 3 years in the federal public service	44	33	13	4	4	1	78	9	538
2011	3 to 10 years in the federal public service	33	33	17	9	7	0	67	17	1523
2011	11 to 20 years in the federal public service	27	30	18	10	13	0	58	24	1050
2011	More than 20 years in the federal public service	32	30	17	10	10	0	62	20	976

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	8	3	1	0	87	4	560
2017	3 to 10 years in the federal public service	32	38	14	10	5	1	71	15	1321
2017	11 to 20 years in the federal public service	27	36	17	12	8	0	63	19	1234
2017	More than 20 years in the federal public service	31	35	16	11	7	0	66	18	719
2014	Less than 3 years in the federal public service	55	31	10	4	1	0	86	4	286
2014	3 to 10 years in the federal public service	34	37	15	9	5	1	71	14	1295
2014	11 to 20 years in the federal public service	27	38	16	10	8	1	66	18	1031
2014	More than 20 years in the federal public service	30	35	17	10	9	0	64	19	808
2011	Less than 3 years in the federal public service	41	37	12	5	4	0	78	10	539
2011	3 to 10 years in the federal public service	32	37	13	10	9	0	69	18	1525
2011	11 to 20 years in the federal public service	27	31	16	12	13	0	58	26	1051
2011	More than 20 years in the federal public service	33	31	14	12	10	0	63	22	975
2008	Less than 3 years in the federal public service	46	37	9	5	3	0	84	8	523
2008	3 to 10 years in the federal public service	32	39	12	10	6	0	71	17	1310
2008	11 to 20 years in the federal public service	27	37	14	12	9	0	65	21	802
2008	More than 20 years in the federal public service	33	36	12	12	8	0	69	20	968

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	26	18	6	3	6	1	71	10	561
2017	3 to 10 years in the federal public service	31	27	18	11	8	4	1	61	20	1320
2017	11 to 20 years in the federal public service	27	31	19	10	10	3	0	59	21	1234
2017	More than 20 years in the federal public service	33	29	18	8	7	3	2	66	16	716
2014	Less than 3 years in the federal public service	42	30	13	6	2	4	2	77	9	286
2014	3 to 10 years in the federal public service	32	27	18	11	8	4	1	62	20	1296
2014	11 to 20 years in the federal public service	30	29	18	10	8	4	1	62	19	1031
2014	More than 20 years in the federal public service	36	25	17	11	8	3	1	63	20	808
2011	Less than 3 years in the federal public service	36	26	18	8	7	4	1	66	15	538
2011	3 to 10 years in the federal public service	32	26	15	12	10	4	0	62	22	1525
2011	11 to 20 years in the federal public service	29	25	18	12	10	5	1	57	23	1050
2011	More than 20 years in the federal public service	36	24	17	10	10	3	1	62	20	978
2008	Less than 3 years in the federal public service	37	24	18	10	5	5	1	65	16	523
2008	3 to 10 years in the federal public service	29	31	16	12	8	5	1	63	21	1309
2008	11 to 20 years in the federal public service	28	28	19	9	9	5	2	60	20	802
2008	More than 20 years in the federal public service	35	27	14	11	7	2	3	65	19	966

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	26	39	34	560
2017	3 to 10 years in the federal public service	27	37	36	1322
2017	11 to 20 years in the federal public service	26	39	35	1234
2017	More than 20 years in the federal public service	32	38	30	716
2014	Less than 3 years in the federal public service	24	51	25	286
2014	3 to 10 years in the federal public service	29	33	38	1294
2014	11 to 20 years in the federal public service	28	37	35	1031
2014	More than 20 years in the federal public service	30	40	31	807
2011	Less than 3 years in the federal public service	31	38	31	538
2011	3 to 10 years in the federal public service	29	35	36	1525
2011	11 to 20 years in the federal public service	25	40	35	1051
2011	More than 20 years in the federal public service	30	40	30	980

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	23	15	6	52	3	142
2017	3 to 10 years in the federal public service	2	39	42	6	2	8	359
2017	11 to 20 years in the federal public service	16	35	39	3	0	7	322
2017	More than 20 years in the federal public service	61	15	12	5	2	5	225
2014	Less than 3 years in the federal public service	0	27	24	12	9999	38	70
2014	3 to 10 years in the federal public service	2	44	35	10	9999	9	382
2014	11 to 20 years in the federal public service	15	43	25	10	9999	6	292
2014	More than 20 years in the federal public service	53	17	14	9	9999	7	241
2011	Less than 3 years in the federal public service	1	41	34	11	9999	14	168
2011	3 to 10 years in the federal public service	3	34	38	11	9999	13	453
2011	11 to 20 years in the federal public service	12	34	36	9	9999	8	268
2011	More than 20 years in the federal public service	58	16	13	8	9999	5	294

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	6	94	561
2017	3 to 10 years in the federal public service	19	81	1321
2017	11 to 20 years in the federal public service	22	78	1231
2017	More than 20 years in the federal public service	18	82	716
2014	Less than 3 years in the federal public service	8	92	286
2014	3 to 10 years in the federal public service	18	82	1290
2014	11 to 20 years in the federal public service	21	79	1029
2014	More than 20 years in the federal public service	20	80	807

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	71	37
2017	3 to 10 years in the federal public service	53	245
2017	11 to 20 years in the federal public service	44	263
2017	More than 20 years in the federal public service	47	126
2014	Less than 3 years in the federal public service	51	22
2014	3 to 10 years in the federal public service	52	229
2014	11 to 20 years in the federal public service	47	214
2014	More than 20 years in the federal public service	42	156

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	37
2017	3 to 10 years in the federal public service	57	245
2017	11 to 20 years in the federal public service	60	263
2017	More than 20 years in the federal public service	61	126
2014	Less than 3 years in the federal public service	49	22
2014	3 to 10 years in the federal public service	61	229
2014	11 to 20 years in the federal public service	62	214
2014	More than 20 years in the federal public service	68	156

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	245
2017	11 to 20 years in the federal public service	10	263
2017	More than 20 years in the federal public service	8	126
2014	Less than 3 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	6	229
2014	11 to 20 years in the federal public service	13	214
2014	More than 20 years in the federal public service	11	156

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	37
2017	3 to 10 years in the federal public service	245
2017	More than 20 years in the federal public service	126
2014	Less than 3 years in the federal public service	22
2014	3 to 10 years in the federal public service	229
2014	11 to 20 years in the federal public service	214
2014	More than 20 years in the federal public service	156

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	245
2017	11 to 20 years in the federal public service	3	263
2017	More than 20 years in the federal public service	6	126
2014	11 to 20 years in the federal public service	4	214

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	37
2017	3 to 10 years in the federal public service	11	245
2017	11 to 20 years in the federal public service	6	263
2017	More than 20 years in the federal public service	8	126
2014	3 to 10 years in the federal public service	4	229
2014	11 to 20 years in the federal public service	8	214
2014	More than 20 years in the federal public service	8	156

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	4	263
2014	3 to 10 years in the federal public service	2	229
2014	11 to 20 years in the federal public service	5	214
2014	More than 20 years in the federal public service	4	156

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	37
2017	3 to 10 years in the federal public service	44	247
2017	11 to 20 years in the federal public service	44	263
2017	More than 20 years in the federal public service	41	125
2014	Less than 3 years in the federal public service	38	22
2014	3 to 10 years in the federal public service	40	229
2014	11 to 20 years in the federal public service	44	214
2014	More than 20 years in the federal public service	40	157

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	37
2017	3 to 10 years in the federal public service	37	247
2017	11 to 20 years in the federal public service	43	263
2017	More than 20 years in the federal public service	41	125
2014	Less than 3 years in the federal public service	32	22
2014	3 to 10 years in the federal public service	43	229
2014	11 to 20 years in the federal public service	38	214
2014	More than 20 years in the federal public service	39	157

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	37
2017	3 to 10 years in the federal public service	44	247
2017	11 to 20 years in the federal public service	43	263
2017	More than 20 years in the federal public service	46	125
2014	Less than 3 years in the federal public service	27	22
2014	3 to 10 years in the federal public service	42	229
2014	11 to 20 years in the federal public service	41	214
2014	More than 20 years in the federal public service	45	157

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	37
2017	3 to 10 years in the federal public service	36	247
2017	11 to 20 years in the federal public service	40	263
2017	More than 20 years in the federal public service	38	125
2014	Less than 3 years in the federal public service	46	22
2014	3 to 10 years in the federal public service	32	229
2014	11 to 20 years in the federal public service	40	214
2014	More than 20 years in the federal public service	36	157

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	37
2017	3 to 10 years in the federal public service	30	247
2017	11 to 20 years in the federal public service	31	263
2017	More than 20 years in the federal public service	27	125
2014	3 to 10 years in the federal public service	28	229
2014	11 to 20 years in the federal public service	27	214
2014	More than 20 years in the federal public service	31	157

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	60	37
2017	3 to 10 years in the federal public service	60	247
2017	11 to 20 years in the federal public service	59	263
2017	More than 20 years in the federal public service	51	125
2014	Less than 3 years in the federal public service	72	22
2014	3 to 10 years in the federal public service	55	229
2014	11 to 20 years in the federal public service	54	214
2014	More than 20 years in the federal public service	51	157

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	37
2017	3 to 10 years in the federal public service	36	247
2017	11 to 20 years in the federal public service	40	263
2017	More than 20 years in the federal public service	30	125
2014	Less than 3 years in the federal public service	41	22
2014	3 to 10 years in the federal public service	35	229
2014	11 to 20 years in the federal public service	32	214
2014	More than 20 years in the federal public service	31	157

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	37
2014	Less than 3 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	2	229
2014	11 to 20 years in the federal public service	0	214
2014	More than 20 years in the federal public service	0	157

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	37
2017	3 to 10 years in the federal public service	11	247
2017	11 to 20 years in the federal public service	6	263
2017	More than 20 years in the federal public service	7	125
2014	3 to 10 years in the federal public service	7	229
2014	11 to 20 years in the federal public service	6	214
2014	More than 20 years in the federal public service	4	157

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	247
2017	11 to 20 years in the federal public service	16	263
2017	More than 20 years in the federal public service	8	125
2014	3 to 10 years in the federal public service	14	229
2014	11 to 20 years in the federal public service	14	214
2014	More than 20 years in the federal public service	14	157

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	37
2017	3 to 10 years in the federal public service	43	247
2017	11 to 20 years in the federal public service	49	263
2017	More than 20 years in the federal public service	44	125
2014	Less than 3 years in the federal public service	40	22
2014	3 to 10 years in the federal public service	48	229
2014	11 to 20 years in the federal public service	48	214
2014	More than 20 years in the federal public service	50	157

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	37
2017	3 to 10 years in the federal public service	26	247
2017	11 to 20 years in the federal public service	29	263
2017	More than 20 years in the federal public service	24	125
2014	3 to 10 years in the federal public service	24	229
2014	11 to 20 years in the federal public service	33	214
2014	More than 20 years in the federal public service	26	157

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	37
2017	3 to 10 years in the federal public service	13	247
2017	11 to 20 years in the federal public service	11	263
2017	More than 20 years in the federal public service	15	125
2014	3 to 10 years in the federal public service	12	229
2014	11 to 20 years in the federal public service	15	214
2014	More than 20 years in the federal public service	12	157

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	37
2017	3 to 10 years in the federal public service	56	246
2017	11 to 20 years in the federal public service	55	264
2017	More than 20 years in the federal public service	51	126
2014	Less than 3 years in the federal public service	50	22
2014	3 to 10 years in the federal public service	58	229
2014	11 to 20 years in the federal public service	57	214
2014	More than 20 years in the federal public service	49	156

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	37
2017	3 to 10 years in the federal public service	27	246
2017	11 to 20 years in the federal public service	26	264
2017	More than 20 years in the federal public service	27	126
2014	3 to 10 years in the federal public service	29	229
2014	11 to 20 years in the federal public service	23	214
2014	More than 20 years in the federal public service	27	156

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	246
2017	11 to 20 years in the federal public service	15	264
2017	More than 20 years in the federal public service	11	126
2014	3 to 10 years in the federal public service	8	229
2014	11 to 20 years in the federal public service	12	214
2014	More than 20 years in the federal public service	14	156

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	246
2017	11 to 20 years in the federal public service	24	264
2017	More than 20 years in the federal public service	25	126
2014	3 to 10 years in the federal public service	23	229
2014	11 to 20 years in the federal public service	23	214
2014	More than 20 years in the federal public service	22	156

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	246
2017	11 to 20 years in the federal public service	6	264
2017	More than 20 years in the federal public service	7	126
2014	3 to 10 years in the federal public service	11	229
2014	11 to 20 years in the federal public service	9	214
2014	More than 20 years in the federal public service	12	156

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	246
2017	11 to 20 years in the federal public service	11	264
2017	More than 20 years in the federal public service	7	126
2014	3 to 10 years in the federal public service	10	229
2014	11 to 20 years in the federal public service	10	214
2014	More than 20 years in the federal public service	8	156

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	246
2017	11 to 20 years in the federal public service	10	264
2017	More than 20 years in the federal public service	14	126
2014	3 to 10 years in the federal public service	18	229
2014	11 to 20 years in the federal public service	16	214
2014	More than 20 years in the federal public service	13	156

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	246
2017	11 to 20 years in the federal public service	13	264
2017	More than 20 years in the federal public service	14	126
2014	Less than 3 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	13	229
2014	11 to 20 years in the federal public service	10	214
2014	More than 20 years in the federal public service	11	156

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	37
2017	3 to 10 years in the federal public service	27	246
2017	11 to 20 years in the federal public service	23	264
2017	More than 20 years in the federal public service	21	126
2014	3 to 10 years in the federal public service	21	229
2014	11 to 20 years in the federal public service	24	214
2014	More than 20 years in the federal public service	25	156

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	34
2017	3 to 10 years in the federal public service	11	233
2017	11 to 20 years in the federal public service	9	235
2017	More than 20 years in the federal public service	14	117
2014	3 to 10 years in the federal public service	15	209
2014	11 to 20 years in the federal public service	11	193
2014	More than 20 years in the federal public service	18	143

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	34
2017	3 to 10 years in the federal public service	23	233
2017	11 to 20 years in the federal public service	15	235
2017	More than 20 years in the federal public service	20	117
2014	Less than 3 years in the federal public service	27	21
2014	3 to 10 years in the federal public service	20	209
2014	11 to 20 years in the federal public service	10	193
2014	More than 20 years in the federal public service	11	143

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	34
2017	3 to 10 years in the federal public service	8	233
2017	11 to 20 years in the federal public service	11	235
2017	More than 20 years in the federal public service	9	117
2014	3 to 10 years in the federal public service	10	209
2014	11 to 20 years in the federal public service	11	193
2014	More than 20 years in the federal public service	11	143

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	34
2017	3 to 10 years in the federal public service	8	233
2017	11 to 20 years in the federal public service	6	235
2017	More than 20 years in the federal public service	7	117
2014	3 to 10 years in the federal public service	7	209
2014	11 to 20 years in the federal public service	10	193
2014	More than 20 years in the federal public service	9	143

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	233
2017	11 to 20 years in the federal public service	11	235
2017	More than 20 years in the federal public service	11	117
2014	3 to 10 years in the federal public service	12	209
2014	11 to 20 years in the federal public service	13	193
2014	More than 20 years in the federal public service	10	143

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	233
2017	11 to 20 years in the federal public service	11	235
2017	More than 20 years in the federal public service	12	117
2014	Less than 3 years in the federal public service	0	21
2014	3 to 10 years in the federal public service	11	209
2014	11 to 20 years in the federal public service	13	193
2014	More than 20 years in the federal public service	12	143

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	233
2017	11 to 20 years in the federal public service	12	235
2017	More than 20 years in the federal public service	12	117
2014	3 to 10 years in the federal public service	16	209
2014	11 to 20 years in the federal public service	14	193
2014	More than 20 years in the federal public service	6	143

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	233
2017	11 to 20 years in the federal public service	9	235
2017	More than 20 years in the federal public service	6	117
2014	3 to 10 years in the federal public service	9	209
2014	11 to 20 years in the federal public service	5	193

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	233
2017	11 to 20 years in the federal public service	8	235
2017	More than 20 years in the federal public service	7	117
2014	3 to 10 years in the federal public service	13	209
2014	11 to 20 years in the federal public service	9	193
2014	More than 20 years in the federal public service	9	143

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	34
2017	3 to 10 years in the federal public service	26	233
2017	11 to 20 years in the federal public service	25	235
2017	More than 20 years in the federal public service	20	117
2014	3 to 10 years in the federal public service	25	209
2014	11 to 20 years in the federal public service	23	193
2014	More than 20 years in the federal public service	16	143

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	233
2017	11 to 20 years in the federal public service	9	235
2014	Less than 3 years in the federal public service	0	21
2014	3 to 10 years in the federal public service	12	209
2014	11 to 20 years in the federal public service	6	193
2014	More than 20 years in the federal public service	6	143

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	34
2017	3 to 10 years in the federal public service	39	233
2017	11 to 20 years in the federal public service	41	235
2017	More than 20 years in the federal public service	33	117
2014	3 to 10 years in the federal public service	46	209
2014	11 to 20 years in the federal public service	42	193
2014	More than 20 years in the federal public service	36	143

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	34
2017	More than 20 years in the federal public service	0	117
2014	3 to 10 years in the federal public service	2	209

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	34
2017	3 to 10 years in the federal public service	52	233
2017	11 to 20 years in the federal public service	55	235
2017	More than 20 years in the federal public service	48	117
2014	Less than 3 years in the federal public service	33	21
2014	3 to 10 years in the federal public service	50	209
2014	11 to 20 years in the federal public service	52	193
2014	More than 20 years in the federal public service	56	143

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	34

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	34
2017	3 to 10 years in the federal public service	13	233
2017	11 to 20 years in the federal public service	13	235
2017	More than 20 years in the federal public service	12	117
2014	3 to 10 years in the federal public service	10	209
2014	11 to 20 years in the federal public service	15	193
2014	More than 20 years in the federal public service	9	143

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	85	15	37
2017	3 to 10 years in the federal public service	89	11	246
2017	11 to 20 years in the federal public service	90	10	263
2017	More than 20 years in the federal public service	92	8	125

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	12	13	4	2	32	15	65	10	562
2017	3 to 10 years in the federal public service	14	19	19	7	7	26	8	50	21	1322
2017	11 to 20 years in the federal public service	12	19	22	6	9	26	5	45	23	1231
2017	More than 20 years in the federal public service	17	24	21	7	8	20	3	54	19	718
2014	Less than 3 years in the federal public service	22	12	13	2	2	32	17	68	7	286
2014	3 to 10 years in the federal public service	15	16	20	5	7	28	9	49	19	1296
2014	11 to 20 years in the federal public service	13	19	20	8	9	25	6	47	24	1030
2014	More than 20 years in the federal public service	16	19	22	9	9	22	3	47	24	807

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	23	12	3	2	17	3	79	6	558
2017	3 to 10 years in the federal public service	24	32	19	7	5	12	1	65	14	1322
2017	11 to 20 years in the federal public service	22	34	20	8	7	9	1	62	16	1230
2017	More than 20 years in the federal public service	26	35	20	7	5	6	1	66	13	717
2014	Less than 3 years in the federal public service	38	27	13	3	0	15	4	80	4	286
2014	3 to 10 years in the federal public service	23	29	20	6	5	15	2	63	13	1294
2014	11 to 20 years in the federal public service	22	30	22	7	6	11	1	60	15	1031
2014	More than 20 years in the federal public service	27	30	21	8	7	7	1	62	15	807
2011	Less than 3 years in the federal public service	39	32	13	3	1	11	0	80	5	539
2011	3 to 10 years in the federal public service	27	39	16	7	5	7	0	71	12	1524
2011	11 to 20 years in the federal public service	25	36	19	6	7	7	0	66	13	1050
2011	More than 20 years in the federal public service	31	36	18	6	5	5	0	70	11	976

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	39	13	8	5	7	11	68	16	560
2017	3 to 10 years in the federal public service	23	53	12	7	2	1	2	79	8	1324
2017	11 to 20 years in the federal public service	29	53	8	3	1	0	6	87	4	1233
2017	More than 20 years in the federal public service	33	48	7	2	0	0	9	89	3	716
2014	Less than 3 years in the federal public service	13	40	13	9	4	8	12	67	17	286
2014	3 to 10 years in the federal public service	23	54	12	6	1	1	2	79	8	1296
2014	11 to 20 years in the federal public service	28	53	9	3	1	0	5	86	4	1030
2014	More than 20 years in the federal public service	33	47	8	2	0	1	9	89	2	808
2011	Less than 3 years in the federal public service	16	46	13	11	7	3	5	66	19	539
2011	3 to 10 years in the federal public service	23	52	11	6	2	1	4	80	9	1525
2011	11 to 20 years in the federal public service	32	53	7	3	1	0	4	89	4	1052
2011	More than 20 years in the federal public service	36	48	5	2	0	0	8	92	2	979
2008	Less than 3 years in the federal public service	13	44	17	13	7	3	4	61	21	524
2008	3 to 10 years in the federal public service	23	52	11	8	2	1	3	79	10	1310
2008	11 to 20 years in the federal public service	31	51	8	4	1	0	4	86	6	802
2008	More than 20 years in the federal public service	37	46	6	2	1	0	8	91	3	968

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	15	16	6	3	34	15	50	18	560
2017	3 to 10 years in the federal public service	8	23	22	9	6	24	7	46	21	1318
2017	11 to 20 years in the federal public service	9	21	25	11	7	22	6	41	24	1231
2017	More than 20 years in the federal public service	13	26	25	8	6	16	7	50	18	717
2014	Less than 3 years in the federal public service	5	16	18	4	3	34	20	45	15	286
2014	3 to 10 years in the federal public service	8	20	24	8	7	25	8	41	23	1296
2014	11 to 20 years in the federal public service	9	19	23	12	9	22	7	39	29	1031
2014	More than 20 years in the federal public service	9	22	25	10	9	17	9	41	25	807
2011	Less than 3 years in the federal public service	9	14	21	5	5	34	12	43	18	539
2011	3 to 10 years in the federal public service	7	21	24	8	11	23	7	40	26	1525
2011	11 to 20 years in the federal public service	10	19	20	12	14	19	7	38	35	1052
2011	More than 20 years in the federal public service	13	24	22	11	10	14	6	46	27	979

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	23	8	2	0	15	11	86	3	561
2017	3 to 10 years in the federal public service	43	32	10	3	2	8	2	84	5	1323
2017	11 to 20 years in the federal public service	39	34	11	3	2	5	6	82	6	1232
2017	More than 20 years in the federal public service	39	34	11	4	1	3	8	81	6	718
2014	Less than 3 years in the federal public service	41	23	7	2	0	15	11	87	3	286
2014	3 to 10 years in the federal public service	39	34	11	3	2	8	3	82	6	1296
2014	11 to 20 years in the federal public service	37	36	10	3	3	6	6	83	6	1031
2014	More than 20 years in the federal public service	39	31	12	3	2	4	9	80	6	807
2011	Less than 3 years in the federal public service	38	32	8	2	2	14	5	86	4	539
2011	3 to 10 years in the federal public service	38	34	11	4	2	8	4	81	7	1525
2011	11 to 20 years in the federal public service	36	35	11	5	3	5	4	78	10	1052
2011	More than 20 years in the federal public service	36	33	11	5	3	4	8	78	9	980
2008	Less than 3 years in the federal public service	34	34	10	3	1	14	4	83	5	524
2008	3 to 10 years in the federal public service	36	38	10	4	2	6	4	83	7	1311
2008	11 to 20 years in the federal public service	31	38	13	5	3	5	4	77	9	802
2008	More than 20 years in the federal public service	36	34	12	5	2	3	8	79	8	966

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	21	10	3	1	20	12	81	5	558
2017	3 to 10 years in the federal public service	32	34	12	5	3	11	2	77	10	1323
2017	11 to 20 years in the federal public service	26	34	15	6	5	9	5	70	13	1231
2017	More than 20 years in the federal public service	28	35	13	6	4	6	8	73	12	715
2014	Less than 3 years in the federal public service	33	24	9	2	0	20	11	83	4	286
2014	3 to 10 years in the federal public service	31	31	14	5	3	13	3	74	9	1294
2014	11 to 20 years in the federal public service	27	34	14	6	5	9	5	70	13	1029
2014	More than 20 years in the federal public service	27	30	16	5	5	7	9	69	13	808
2011	Less than 3 years in the federal public service	31	32	9	3	2	19	5	82	7	539
2011	3 to 10 years in the federal public service	29	34	13	6	5	11	4	73	13	1524
2011	11 to 20 years in the federal public service	26	33	15	8	7	8	4	67	17	1051
2011	More than 20 years in the federal public service	29	30	13	8	5	7	7	69	16	978
2008	Less than 3 years in the federal public service	36	30	8	5	1	16	4	82	8	523
2008	3 to 10 years in the federal public service	32	32	12	8	7	6	3	71	16	1310
2008	11 to 20 years in the federal public service	25	33	13	10	10	5	4	64	22	802
2008	More than 20 years in the federal public service	29	31	13	9	8	3	7	67	18	967

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	560
2017	3 to 10 years in the federal public service	8	92	1321
2017	11 to 20 years in the federal public service	8	92	1231
2017	More than 20 years in the federal public service	7	93	718
2014	Less than 3 years in the federal public service	3	97	285
2014	3 to 10 years in the federal public service	8	92	1292
2014	11 to 20 years in the federal public service	9	91	1029
2014	More than 20 years in the federal public service	8	92	806

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	20
2017	3 to 10 years in the federal public service	41	101
2017	11 to 20 years in the federal public service	29	101
2017	More than 20 years in the federal public service	30	52
2014	3 to 10 years in the federal public service	36	100
2014	11 to 20 years in the federal public service	36	91
2014	More than 20 years in the federal public service	30	63

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	85	20
2017	3 to 10 years in the federal public service	83	101
2017	11 to 20 years in the federal public service	86	101
2017	More than 20 years in the federal public service	93	52
2014	3 to 10 years in the federal public service	81	100
2014	11 to 20 years in the federal public service	88	91
2014	More than 20 years in the federal public service	89	63

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	More than 20 years in the federal public service	0	52

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	3 to 10 years in the federal public service	101
2017	11 to 20 years in the federal public service	101
2017	More than 20 years in the federal public service	52
2014	3 to 10 years in the federal public service	100
2014	11 to 20 years in the federal public service	91
2014	More than 20 years in the federal public service	63

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	101
2014	3 to 10 years in the federal public service	9	100

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	101
2017	11 to 20 years in the federal public service	5	101
2014	11 to 20 years in the federal public service	6	91

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	11 to 20 years in the federal public service	7	101
2014	3 to 10 years in the federal public service	7	100

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	20
2017	3 to 10 years in the federal public service	19	101
2017	11 to 20 years in the federal public service	20	99
2017	More than 20 years in the federal public service	11	52
2014	3 to 10 years in the federal public service	14	100
2014	11 to 20 years in the federal public service	14	91
2014	More than 20 years in the federal public service	10	64

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	20
2017	3 to 10 years in the federal public service	14	101
2017	11 to 20 years in the federal public service	20	99
2017	More than 20 years in the federal public service	18	52
2014	3 to 10 years in the federal public service	16	100
2014	11 to 20 years in the federal public service	16	91
2014	More than 20 years in the federal public service	11	64

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	101
2017	11 to 20 years in the federal public service	16	99
2014	3 to 10 years in the federal public service	7	100
2014	11 to 20 years in the federal public service	9	91

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	6	99
2014	11 to 20 years in the federal public service	8	91
2014	More than 20 years in the federal public service	0	64

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	20
2017	3 to 10 years in the federal public service	24	101
2017	11 to 20 years in the federal public service	20	99
2017	More than 20 years in the federal public service	20	52
2014	3 to 10 years in the federal public service	21	100
2014	11 to 20 years in the federal public service	26	91
2014	More than 20 years in the federal public service	25	64

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	20
2017	3 to 10 years in the federal public service	35	101
2017	11 to 20 years in the federal public service	30	99
2017	More than 20 years in the federal public service	17	52
2014	3 to 10 years in the federal public service	20	100
2014	11 to 20 years in the federal public service	26	91
2014	More than 20 years in the federal public service	22	64

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	101
2017	11 to 20 years in the federal public service	10	99
2014	3 to 10 years in the federal public service	11	100
2014	11 to 20 years in the federal public service	8	91

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	28	101
2017	11 to 20 years in the federal public service	22	99
2014	3 to 10 years in the federal public service	22	100
2014	11 to 20 years in the federal public service	23	91
2014	More than 20 years in the federal public service	8	64

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	99

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	101
2017	11 to 20 years in the federal public service	7	99
2017	More than 20 years in the federal public service	13	52
2014	3 to 10 years in the federal public service	13	100
2014	11 to 20 years in the federal public service	10	91
2014	More than 20 years in the federal public service	19	64

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	99
2017	More than 20 years in the federal public service	52
2014	11 to 20 years in the federal public service	91
2014	More than 20 years in the federal public service	64

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	101
2017	11 to 20 years in the federal public service	20	99
2017	More than 20 years in the federal public service	40	52
2014	3 to 10 years in the federal public service	36	100
2014	11 to 20 years in the federal public service	39	91
2014	More than 20 years in the federal public service	33	64

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	20
2017	3 to 10 years in the federal public service	27	101
2017	11 to 20 years in the federal public service	29	101
2017	More than 20 years in the federal public service	33	51
2014	3 to 10 years in the federal public service	33	100
2014	11 to 20 years in the federal public service	30	91
2014	More than 20 years in the federal public service	28	64

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	101
2017	11 to 20 years in the federal public service	18	101
2014	3 to 10 years in the federal public service	15	100
2014	11 to 20 years in the federal public service	5	91
2014	More than 20 years in the federal public service	9	64

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	101
2017	11 to 20 years in the federal public service	10	101
2014	3 to 10 years in the federal public service	10	100
2014	11 to 20 years in the federal public service	6	91

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	101
2017	11 to 20 years in the federal public service	26	101
2017	More than 20 years in the federal public service	27	51
2014	3 to 10 years in the federal public service	20	100
2014	11 to 20 years in the federal public service	18	91
2014	More than 20 years in the federal public service	16	64

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	101
2017	11 to 20 years in the federal public service	6	101
2014	3 to 10 years in the federal public service	7	100

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	5	101
2017	11 to 20 years in the federal public service	14	101
2017	More than 20 years in the federal public service	11	51
2014	3 to 10 years in the federal public service	10	100
2014	11 to 20 years in the federal public service	10	91
2014	More than 20 years in the federal public service	11	64

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	101
2017	11 to 20 years in the federal public service	6	101
2014	3 to 10 years in the federal public service	7	100
2014	More than 20 years in the federal public service	10	64

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	7	101
2017	11 to 20 years in the federal public service	8	101
2014	3 to 10 years in the federal public service	9	100
2014	11 to 20 years in the federal public service	9	91

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	20
2017	3 to 10 years in the federal public service	54	101
2017	11 to 20 years in the federal public service	41	101
2017	More than 20 years in the federal public service	49	51
2014	3 to 10 years in the federal public service	45	100
2014	11 to 20 years in the federal public service	49	91
2014	More than 20 years in the federal public service	50	64

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	87
2014	11 to 20 years in the federal public service	0	82

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	96
2017	More than 20 years in the federal public service	13	46
2014	3 to 10 years in the federal public service	13	90
2014	11 to 20 years in the federal public service	7	82
2014	More than 20 years in the federal public service	11	57

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	7	96
2014	3 to 10 years in the federal public service	7	90
2014	11 to 20 years in the federal public service	6	82

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	96
2017	11 to 20 years in the federal public service	10	87
2014	3 to 10 years in the federal public service	13	90
2014	11 to 20 years in the federal public service	12	82

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	96
2014	3 to 10 years in the federal public service	13	90
2014	11 to 20 years in the federal public service	7	82
2014	More than 20 years in the federal public service	12	57

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	5	96
2017	11 to 20 years in the federal public service	8	87
2014	3 to 10 years in the federal public service	10	90
2014	11 to 20 years in the federal public service	6	82
2014	More than 20 years in the federal public service	11	57

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	96
2017	11 to 20 years in the federal public service	19	87
2017	More than 20 years in the federal public service	17	46
2014	3 to 10 years in the federal public service	21	90
2014	11 to 20 years in the federal public service	18	82
2014	More than 20 years in the federal public service	19	57

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	96
2014	3 to 10 years in the federal public service	12	90
2014	11 to 20 years in the federal public service	8	82
2014	More than 20 years in the federal public service	8	57

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	20
2017	3 to 10 years in the federal public service	48	96
2017	11 to 20 years in the federal public service	45	87
2017	More than 20 years in the federal public service	25	46
2014	3 to 10 years in the federal public service	46	90
2014	11 to 20 years in the federal public service	57	82
2014	More than 20 years in the federal public service	46	57

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2014	More than 20 years in the federal public service	0	57

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	20
2017	3 to 10 years in the federal public service	63	96
2017	11 to 20 years in the federal public service	54	87
2017	More than 20 years in the federal public service	65	46
2014	3 to 10 years in the federal public service	59	90
2014	11 to 20 years in the federal public service	60	82
2014	More than 20 years in the federal public service	72	57

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	96
2017	11 to 20 years in the federal public service	14	87
2014	3 to 10 years in the federal public service	12	90
2014	11 to 20 years in the federal public service	13	82

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	65	35	20
2017	3 to 10 years in the federal public service	84	16	101
2017	11 to 20 years in the federal public service	90	10	101
2017	More than 20 years in the federal public service	98	2	52

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	11	13	1	0	38	15	70	3	562
2017	3 to 10 years in the federal public service	15	17	20	4	2	33	9	55	11	1321
2017	11 to 20 years in the federal public service	13	18	24	3	3	33	5	51	10	1234
2017	More than 20 years in the federal public service	18	21	26	2	3	24	5	56	8	720
2014	Less than 3 years in the federal public service	22	13	12	1	1	37	15	71	4	286
2014	3 to 10 years in the federal public service	16	15	20	2	4	36	9	55	10	1295
2014	11 to 20 years in the federal public service	14	16	22	3	4	34	7	50	13	1029
2014	More than 20 years in the federal public service	17	16	25	3	4	29	5	49	12	806

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	25	12	0	0	18	5	84	1	562
2017	3 to 10 years in the federal public service	27	30	18	4	3	16	2	70	8	1319
2017	11 to 20 years in the federal public service	24	33	21	4	3	14	1	67	8	1233
2017	More than 20 years in the federal public service	29	34	20	4	3	9	2	70	8	717
2014	Less than 3 years in the federal public service	42	24	12	1	1	15	5	82	3	285
2014	3 to 10 years in the federal public service	26	28	19	3	3	19	2	69	7	1294
2014	11 to 20 years in the federal public service	25	30	21	4	3	15	3	67	8	1030
2014	More than 20 years in the federal public service	28	27	23	4	4	14	1	64	9	806
2011	Less than 3 years in the federal public service	45	29	10	1	1	12	0	86	3	539
2011	3 to 10 years in the federal public service	33	35	15	4	2	10	0	76	7	1524
2011	11 to 20 years in the federal public service	28	38	17	4	4	8	0	72	9	1050
2011	More than 20 years in the federal public service	34	34	17	5	3	7	0	73	8	981

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	26	18	12	11	1	4	57	24	562
2017	3 to 10 years in the federal public service	25	26	21	12	14	0	2	52	27	1318
2017	11 to 20 years in the federal public service	28	28	19	12	10	0	2	58	23	1230
2017	More than 20 years in the federal public service	32	27	19	10	10	0	3	60	20	711

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	34	21	6	2	1	3	69	9	558
2017	3 to 10 years in the federal public service	16	29	27	17	10	0	1	45	28	1321
2017	11 to 20 years in the federal public service	13	26	27	19	14	0	0	39	33	1231
2017	More than 20 years in the federal public service	14	25	27	18	13	0	1	40	32	716

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	27	15	6	2	2	3	76	8	560
2017	3 to 10 years in the federal public service	22	32	22	14	7	1	2	56	22	1315
2017	11 to 20 years in the federal public service	17	31	25	15	10	1	1	49	25	1229
2017	More than 20 years in the federal public service	17	30	26	14	11	0	1	47	26	716

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	24	18	10	5	3	3	64	16	561
2017	3 to 10 years in the federal public service	19	24	21	17	16	1	1	44	34	1317
2017	11 to 20 years in the federal public service	15	22	23	21	17	1	1	38	39	1231
2017	More than 20 years in the federal public service	14	25	22	20	15	1	2	40	37	717

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	21	5	2	2	2	11	90	4	559
2017	3 to 10 years in the federal public service	44	29	12	4	3	0	6	79	8	1313
2017	11 to 20 years in the federal public service	39	29	14	6	4	1	7	74	11	1227
2017	More than 20 years in the federal public service	37	27	15	7	4	1	9	71	12	715

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	31	13	6	3	1	2	77	10	558
2017	3 to 10 years in the federal public service	31	31	21	10	6	0	1	63	16	1319
2017	11 to 20 years in the federal public service	25	32	20	14	7	0	0	58	22	1232
2017	More than 20 years in the federal public service	28	33	22	9	6	0	1	62	16	716

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	13	6	2	1	4	78	9	556
2017	3 to 10 years in the federal public service	28	36	20	10	5	1	1	64	15	1320
2017	11 to 20 years in the federal public service	23	33	25	12	6	1	1	57	18	1229
2017	More than 20 years in the federal public service	24	35	23	13	4	0	1	60	17	714

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	32	15	7	2	2	3	76	9	559
2017	3 to 10 years in the federal public service	20	34	24	13	8	1	1	55	21	1318
2017	11 to 20 years in the federal public service	16	30	27	16	10	1	0	47	26	1229
2017	More than 20 years in the federal public service	16	33	26	17	7	0	1	50	24	714

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	34	17	7	4	1	2	71	11	559
2017	3 to 10 years in the federal public service	24	33	21	12	8	1	1	58	21	1320
2017	11 to 20 years in the federal public service	20	32	24	12	10	1	1	53	22	1231
2017	More than 20 years in the federal public service	25	34	20	13	6	1	1	60	19	715

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	33	15	8	2	1	3	72	11	557
2017	3 to 10 years in the federal public service	28	34	19	10	6	1	2	63	17	1318
2017	11 to 20 years in the federal public service	20	31	27	13	7	1	1	52	21	1230
2017	More than 20 years in the federal public service	23	33	22	12	8	0	2	57	20	713

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	9	4	2	3	85	6	562
2017	3 to 10 years in the federal public service	52	26	12	5	3	2	79	8	1317
2017	11 to 20 years in the federal public service	51	27	12	6	3	1	79	9	1232
2017	More than 20 years in the federal public service	56	23	11	4	4	2	80	8	718

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	8	4	2	1	1	5	93	3	560
2017	3 to 10 years in the federal public service	70	13	7	3	3	1	3	86	7	1317
2017	11 to 20 years in the federal public service	67	15	7	4	4	1	2	84	9	1233
2017	More than 20 years in the federal public service	69	15	7	4	2	0	2	86	6	717

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	19	5	2	1	1	3	91	4	560
2017	3 to 10 years in the federal public service	55	27	10	4	3	0	2	83	7	1315
2017	11 to 20 years in the federal public service	51	30	10	4	3	0	1	82	7	1230
2017	More than 20 years in the federal public service	56	28	11	2	2	0	2	85	4	718

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	12	5	3	2	3	90	5	560
2017	3 to 10 years in the federal public service	61	19	9	5	4	2	82	9	1316
2017	11 to 20 years in the federal public service	55	23	10	5	5	1	79	11	1232
2017	More than 20 years in the federal public service	57	22	9	5	5	1	80	10	718

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	5	2	1	0	26	96	2	560
2017	3 to 10 years in the federal public service	55	12	4	2	1	26	90	4	1316
2017	11 to 20 years in the federal public service	49	15	6	3	2	26	86	6	1230
2017	More than 20 years in the federal public service	48	16	7	2	1	26	86	4	718

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	12	5	2	0	1	7	92	2	557
2017	3 to 10 years in the federal public service	63	20	8	2	1	0	6	88	4	1312
2017	11 to 20 years in the federal public service	61	22	8	2	1	0	6	88	4	1228
2017	More than 20 years in the federal public service	58	24	7	3	1	1	6	88	4	711

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	16	10	6	4	1	3	79	11	560
2017	3 to 10 years in the federal public service	71	15	6	2	2	1	3	90	4	1315
2017	11 to 20 years in the federal public service	68	19	5	2	2	1	3	90	4	1232
2017	More than 20 years in the federal public service	74	16	3	1	1	0	5	94	2	718

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	23	9	3	1	3	87	4	560
2017	3 to 10 years in the federal public service	49	32	11	3	2	2	83	5	1316
2017	11 to 20 years in the federal public service	51	28	12	3	3	2	81	6	1230
2017	More than 20 years in the federal public service	51	29	13	3	2	2	82	5	719

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	47	26	3	0	1	1	70	4	562
2017	3 to 10 years in the federal public service	11	35	37	12	5	0	0	46	17	1324
2017	11 to 20 years in the federal public service	9	28	43	15	6	0	0	36	21	1235
2017	More than 20 years in the federal public service	10	28	42	15	5	0	0	38	19	717

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	6	31	33	26	1	1	61	8	560
2017	3 to 10 years in the federal public service	7	17	40	25	11	0	0	35	24	1323
2017	11 to 20 years in the federal public service	9	23	40	21	6	0	0	28	32	1226
2017	More than 20 years in the federal public service	7	22	44	18	9	0	0	27	29	717

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	26	21	10	5	16	2	57	18	561
2017	3 to 10 years in the federal public service	15	33	21	13	8	9	0	53	24	1322
2017	11 to 20 years in the federal public service	14	38	22	11	8	8	0	56	20	1234
2017	More than 20 years in the federal public service	19	34	24	10	7	6	0	56	18	717

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	38	19	9	2	4	69	11	561
2017	3 to 10 years in the federal public service	15	41	18	14	8	4	58	23	1319
2017	11 to 20 years in the federal public service	14	38	19	15	11	3	54	26	1231
2017	More than 20 years in the federal public service	16	40	21	15	7	1	56	23	717

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	560
2017	3 to 10 years in the federal public service	16	84	1319
2017	11 to 20 years in the federal public service	14	86	1232
2017	More than 20 years in the federal public service	16	84	718
2014	Less than 3 years in the federal public service	6	94	286
2014	3 to 10 years in the federal public service	15	85	1293
2014	11 to 20 years in the federal public service	14	86	1030
2014	More than 20 years in the federal public service	12	88	805

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	75	25	46
2017	3 to 10 years in the federal public service	75	25	210
2017	11 to 20 years in the federal public service	77	23	180
2017	More than 20 years in the federal public service	80	20	114
2014	Less than 3 years in the federal public service	63	37	18
2014	3 to 10 years in the federal public service	71	29	193
2014	11 to 20 years in the federal public service	74	26	146
2014	More than 20 years in the federal public service	73	27	96

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	0	10	0	3	0	89	11	35
2017	3 to 10 years in the federal public service	52	30	6	9	3	1	0	82	11	157
2017	11 to 20 years in the federal public service	47	35	9	9	1	0	0	82	9	138
2017	More than 20 years in the federal public service	45	42	4	5	2	1	0	88	7	91
2014	Less than 3 years in the federal public service	56	28	0	9	0	0	7	90	10	11
2014	3 to 10 years in the federal public service	54	30	6	6	2	0	2	86	8	138
2014	11 to 20 years in the federal public service	49	35	6	3	3	3	1	87	6	109
2014	More than 20 years in the federal public service	51	34	6	4	1	1	3	88	6	70

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	21	17	9	4	8	4	42	58	561
2017	3 to 10 years in the federal public service	31	26	19	10	9	5	1	32	68	1323
2017	11 to 20 years in the federal public service	38	28	17	7	5	4	1	39	61	1234
2017	More than 20 years in the federal public service	44	28	13	6	4	4	1	46	54	720

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	289
2017	3 to 10 years in the federal public service	14	838
2017	11 to 20 years in the federal public service	8	698
2017	More than 20 years in the federal public service	4	367

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	289
2017	3 to 10 years in the federal public service	26	838
2017	11 to 20 years in the federal public service	18	698
2017	More than 20 years in the federal public service	16	367

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	289
2017	3 to 10 years in the federal public service	10	838
2017	11 to 20 years in the federal public service	6	698
2017	More than 20 years in the federal public service	7	367

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	289
2017	3 to 10 years in the federal public service	64	838
2017	11 to 20 years in the federal public service	61	698
2017	More than 20 years in the federal public service	58	367

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	289
2017	3 to 10 years in the federal public service	7	838
2017	11 to 20 years in the federal public service	6	698
2017	More than 20 years in the federal public service	2	367

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	289
2017	3 to 10 years in the federal public service	27	838
2017	11 to 20 years in the federal public service	36	698
2017	More than 20 years in the federal public service	39	367

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	11	60	17	6	2	5	281
2017	3 to 10 years in the federal public service	12	52	17	6	3	10	817
2017	11 to 20 years in the federal public service	20	52	15	7	2	5	685
2017	More than 20 years in the federal public service	22	51	13	7	2	5	361

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	27	17	12	12	5	9	52	28	291
2017	3 to 10 years in the federal public service	7	17	17	19	25	3	13	27	52	841
2017	11 to 20 years in the federal public service	6	18	21	17	21	2	14	29	46	708
2017	More than 20 years in the federal public service	7	22	21	10	20	2	17	36	37	368

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	17	15	16	29	5	10	29	53	291
2017	3 to 10 years in the federal public service	3	9	14	15	38	4	16	15	67	842
2017	11 to 20 years in the federal public service	2	11	18	16	33	3	17	17	61	709
2017	More than 20 years in the federal public service	4	13	19	16	27	3	18	21	55	369

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transport Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me