2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 51 40 3 6 1 0 0 91 6 139
2017 FI-01 50 36 11 3 0 0 0 87 3 36
2017 FI-02 52 39 0 6 2 0 0 92 8 48
2017 FI-03 58 39 0 3 0 0 0 97 3 31
2017 FI-04 39 52 0 9 0 0 0 91 9 21
2014 FI 57 37 4 2 0 0 0 95 2 113
2014 FI-01 49 47 0 4 0 0 0 96 4 26
2014 FI-02 65 30 4 0 0 0 0 96 0 46
2014 FI-03 61 30 9 0 0 0 0 91 0 23
2014 FI-04 41 53 0 6 0 0 0 94 6 17
2011 FI 58 37 1 4 1 0 0 95 4 142
2011 FI-01 56 39 0 5 0 0 0 95 5 41
2011 FI-02 67 27 2 4 0 0 0 95 4 55
2011 FI-03 57 39 0 0 4 0 0 96 4 28
2011 FI-04 41 53 0 6 0 0 0 94 6 17
2008 FI 58 36 1 5 0 0 0 94 5 145
2008 FI-01 49 41 0 10 0 0 0 90 10 41
2008 FI-02 63 35 2 0 0 0 0 98 0 48
2008 FI-03 60 34 3 3 0 0 0 94 3 35
2008 FI-04 58 32 0 11 0 0 0 89 11 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 75 21 3 1 0 0 0 96 1 139
2017 FI-01 81 16 3 0 0 0 0 97 0 36
2017 FI-02 71 23 6 0 0 0 0 94 0 48
2017 FI-03 74 26 0 0 0 0 0 100 0 31
2017 FI-04 72 23 0 5 0 0 0 95 5 21
2014 FI 79 20 1 0 0 0 0 99 0 113
2014 FI-01 73 27 0 0 0 0 0 100 0 26
2014 FI-02 83 15 2 0 0 0 0 98 0 46
2014 FI-03 74 26 0 0 0 0 0 100 0 23
2014 FI-04 82 18 0 0 0 0 0 100 0 17
2011 FI 77 18 2 2 0 0 1 96 2 142
2011 FI-01 78 20 2 0 0 0 0 98 0 41
2011 FI-02 78 15 2 4 0 0 2 94 4 55
2011 FI-03 75 25 0 0 0 0 0 100 0 28
2011 FI-04 76 18 6 0 0 0 0 94 0 17
2008 FI 77 18 3 2 0 0 0 95 2 145
2008 FI-01 78 17 2 2 0 0 0 95 2 41
2008 FI-02 77 19 0 4 0 0 0 96 4 48
2008 FI-03 69 23 9 0 0 0 0 91 0 35
2008 FI-04 95 5 0 0 0 0 0 100 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 60 24 6 6 4 0 0 84 10 139
2017 FI-01 69 22 0 3 5 0 0 92 8 36
2017 FI-02 61 20 4 12 2 0 0 81 14 48
2017 FI-03 45 26 23 6 0 0 0 71 6 31
2017 FI-04 58 32 0 0 9 0 0 91 9 21
2014 FI 56 31 3 3 7 0 0 88 10 113
2014 FI-01 57 32 0 0 11 0 0 89 11 26
2014 FI-02 57 30 2 4 7 0 0 87 11 46
2014 FI-03 65 26 4 0 4 0 0 91 4 23
2014 FI-04 41 41 6 6 6 0 0 82 12 17
2011 FI 56 30 6 5 4 0 0 85 8 142
2011 FI-01 61 24 5 5 5 0 0 85 10 41
2011 FI-02 60 25 7 5 2 0 0 85 7 55
2011 FI-03 50 29 7 7 7 0 0 79 14 28
2011 FI-04 41 53 6 0 0 0 0 94 0 17
2008 FI 54 23 8 10 4 0 1 78 14 145
2008 FI-01 61 20 10 5 5 0 0 80 10 41
2008 FI-02 50 21 8 17 4 0 0 71 21 48
2008 FI-03 40 34 9 9 3 0 6 79 12 35
2008 FI-04 74 16 0 5 5 0 0 89 11 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 54 35 3 6 2 0 0 89 8 139
2017 FI-01 59 33 3 5 0 0 0 92 5 36
2017 FI-02 53 27 6 12 2 0 0 79 14 48
2017 FI-03 48 48 0 3 0 0 0 97 3 31
2017 FI-04 54 37 0 0 9 0 0 91 9 21
2014 FI 53 34 8 4 1 0 0 87 5 113
2014 FI-01 54 34 8 4 0 0 0 89 4 26
2014 FI-02 48 33 13 7 0 0 0 80 7 46
2014 FI-03 61 39 0 0 0 0 0 100 0 23
2014 FI-04 53 29 6 6 6 0 0 82 12 17
2011 FI 61 27 7 4 1 0 0 88 5 142
2011 FI-01 68 22 2 5 2 0 0 90 7 41
2011 FI-02 67 22 7 2 2 0 0 89 4 55
2011 FI-03 43 43 11 4 0 0 0 86 4 28
2011 FI-04 47 35 12 6 0 0 0 82 6 17

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 41 42 6 7 4 0 0 83 11 139
2017 FI-01 44 39 5 5 6 0 0 84 11 36
2017 FI-02 38 40 8 10 4 0 0 78 14 48
2017 FI-03 35 48 6 6 3 0 0 84 10 31
2017 FI-04 54 42 5 0 0 0 0 95 0 21
2014 FI 36 50 6 6 2 0 0 86 8 113
2014 FI-01 30 51 8 4 8 0 0 81 11 26
2014 FI-02 33 46 9 13 0 0 0 78 13 46
2014 FI-03 35 61 4 0 0 0 0 96 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17
2011 FI 45 35 10 6 4 0 0 80 10 142
2011 FI-01 44 37 7 10 2 0 0 80 12 41
2011 FI-02 44 31 16 4 5 0 0 75 9 55
2011 FI-03 54 36 7 0 4 0 0 89 4 28
2011 FI-04 41 41 0 18 0 0 0 82 18 17
2008 FI 41 36 11 10 2 0 0 77 12 146
2008 FI-01 29 45 12 10 5 0 0 74 14 42
2008 FI-02 48 33 10 8 0 0 0 81 8 48
2008 FI-03 43 31 14 9 3 0 0 74 11 35
2008 FI-04 53 32 5 11 0 0 0 84 11 19

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 40 7 2 1 1 0 91 3 139
2017 FI-01 53 33 9 0 3 3 0 88 3 36
2017 FI-02 41 44 10 4 0 0 0 86 4 48
2017 FI-03 58 35 3 3 0 0 0 94 3 31
2017 FI-04 63 37 0 0 0 0 0 100 0 21
2014 FI 54 37 5 3 1 0 0 91 4 113
2014 FI-01 42 32 11 11 4 0 0 73 15 26
2014 FI-02 59 35 7 0 0 0 0 93 0 46
2014 FI-03 61 39 0 0 0 0 0 100 0 23
2014 FI-04 53 47 0 0 0 0 0 100 0 17
2011 FI 48 38 10 3 1 0 0 86 4 142
2011 FI-01 39 37 20 5 0 0 0 76 5 41
2011 FI-02 51 40 7 0 2 0 0 91 2 55
2011 FI-03 57 32 7 0 4 0 0 89 4 28
2011 FI-04 41 47 0 12 0 0 0 88 12 17
2008 FI 42 45 7 4 2 0 0 87 6 146
2008 FI-01 31 50 7 7 5 0 0 81 12 42
2008 FI-02 38 52 8 0 2 0 0 90 2 48
2008 FI-03 40 43 9 9 0 0 0 83 9 35
2008 FI-04 79 21 0 0 0 0 0 100 0 19

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 63 30 2 4 1 0 0 93 4 139
2017 FI-01 64 25 3 6 3 0 0 89 8 36
2017 FI-02 58 33 4 4 0 0 0 92 4 48
2017 FI-03 71 26 0 3 0 0 0 97 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 64 30 5 2 0 0 0 94 2 113
2014 FI-01 46 38 13 4 0 0 0 83 4 26
2014 FI-02 70 28 2 0 0 0 0 98 0 46
2014 FI-03 65 30 4 0 0 0 0 96 0 23
2014 FI-04 71 24 0 6 0 0 0 94 6 17
2011 FI 53 39 4 2 2 0 0 92 4 142
2011 FI-01 44 39 10 2 5 0 0 83 7 41
2011 FI-02 51 42 4 4 0 0 0 93 4 55
2011 FI-03 64 32 0 0 4 0 0 96 4 28
2011 FI-04 65 35 0 0 0 0 0 100 0 17
2008 FI 55 37 3 5 0 0 0 92 5 146
2008 FI-01 45 43 2 10 0 0 0 88 10 42
2008 FI-02 52 42 2 4 0 0 0 94 4 48
2008 FI-03 63 26 6 6 0 0 0 89 6 35
2008 FI-04 68 32 0 0 0 0 0 100 0 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 53 37 6 5 0 0 0 89 5 138
2017 FI-01 53 33 8 5 0 0 0 86 5 36
2017 FI-02 46 39 6 9 0 0 0 85 9 48
2017 FI-03 53 47 0 0 0 0 0 100 0 30
2017 FI-04 68 23 9 0 0 0 0 91 0 21
2014 FI 51 39 5 4 0 0 0 90 4 113
2014 FI-01 38 54 4 4 0 0 0 92 4 26
2014 FI-02 50 35 9 7 0 0 0 85 7 46
2014 FI-03 61 35 4 0 0 0 0 96 0 23
2014 FI-04 59 35 0 6 0 0 0 94 6 17

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 31 8 6 3 0 1 84 9 139
2017 FI-01 61 25 0 8 3 0 3 89 11 36
2017 FI-02 50 25 10 11 4 0 0 75 15 48
2017 FI-03 52 39 10 0 0 0 0 90 0 31
2017 FI-04 40 46 14 0 0 0 0 86 0 21
2014 FI 44 42 8 4 3 0 0 86 6 113
2014 FI-01 49 39 8 0 4 0 0 89 4 26
2014 FI-02 50 41 4 4 0 0 0 91 4 46
2014 FI-03 43 39 9 4 4 0 0 83 9 23
2014 FI-04 24 53 18 0 6 0 0 76 6 17
2011 FI 50 34 7 4 6 0 0 84 9 142
2011 FI-01 51 34 10 0 5 0 0 85 5 41
2011 FI-02 56 31 4 7 2 0 0 87 9 55
2011 FI-03 46 32 11 0 11 0 0 79 11 28
2011 FI-04 29 47 6 6 12 0 0 76 18 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 29 31 10 10 6 1 13 70 18 139
2017 FI-01 27 22 20 8 8 5 9 58 19 36
2017 FI-02 39 31 10 11 6 0 3 72 17 48
2017 FI-03 32 42 3 10 0 0 13 85 11 31
2017 FI-04 7 32 5 14 0 0 43 68 24 21
2014 FI 35 29 8 9 7 2 10 73 18 113
2014 FI-01 38 30 8 4 11 0 9 75 17 26
2014 FI-02 35 37 11 7 7 2 2 75 14 46
2014 FI-03 48 35 4 9 0 4 0 86 9 23
2014 FI-04 18 0 6 24 12 0 41 30 60 17
2011 FI 33 27 11 12 6 0 11 68 20 142
2011 FI-01 27 32 12 12 7 0 10 65 22 41
2011 FI-02 47 29 5 11 4 0 4 79 15 55
2011 FI-03 29 21 21 14 11 0 4 52 26 28
2011 FI-04 6 24 6 12 0 0 53 63 25 17
2008 FI 33 32 5 12 8 3 8 72 22 146
2008 FI-01 36 21 12 12 7 0 12 65 22 42
2008 FI-02 33 44 6 2 2 8 4 88 5 48
2008 FI-03 40 31 0 17 11 0 0 71 29 35
2008 FI-04 16 26 0 16 16 0 26 57 43 19

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 50 11 3 1 0 0 86 4 139
2017 FI-01 33 53 6 5 3 0 0 86 8 36
2017 FI-02 29 50 17 4 0 0 0 79 4 48
2017 FI-03 42 45 13 0 0 0 0 87 0 31
2017 FI-04 45 51 5 0 0 0 0 95 0 21
2014 FI 42 46 8 4 0 0 0 88 4 113
2014 FI-01 38 34 24 4 0 0 0 72 4 26
2014 FI-02 46 48 2 4 0 0 0 93 4 46
2014 FI-03 39 52 9 0 0 0 0 91 0 23
2014 FI-04 47 47 0 6 0 0 0 94 6 17
2011 FI 35 50 7 4 4 0 0 85 8 142
2011 FI-01 29 54 5 5 7 0 0 83 12 41
2011 FI-02 38 51 4 5 2 0 0 89 7 55
2011 FI-03 36 54 7 0 4 0 0 89 4 28
2011 FI-04 35 35 24 6 0 0 0 71 6 17
2008 FI 34 49 10 3 3 0 0 84 7 146
2008 FI-01 29 48 12 2 10 0 0 76 12 42
2008 FI-02 38 44 15 2 2 0 0 81 4 48
2008 FI-03 37 51 6 6 0 0 0 89 6 35
2008 FI-04 32 63 0 5 0 0 0 95 5 19

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 44 17 7 2 0 0 74 9 139
2017 FI-01 42 34 19 3 3 0 0 75 5 36
2017 FI-02 25 42 21 10 2 0 0 67 12 48
2017 FI-03 23 58 13 6 0 0 0 81 6 31
2017 FI-04 35 51 9 5 0 0 0 86 5 21
2014 FI 38 39 16 4 3 0 1 77 6 113
2014 FI-01 34 34 17 8 8 0 0 68 15 26
2014 FI-02 43 39 11 2 2 0 2 84 4 46
2014 FI-03 43 35 22 0 0 0 0 78 0 23
2014 FI-04 24 47 24 6 0 0 0 71 6 17
2011 FI 24 49 14 8 5 0 0 73 13 142
2011 FI-01 27 46 20 2 5 0 0 73 7 41
2011 FI-02 27 45 13 9 5 0 0 73 15 55
2011 FI-03 21 50 11 11 7 0 0 71 18 28
2011 FI-04 12 59 12 18 0 0 0 71 18 17

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 41 14 9 2 0 0 75 11 139
2017 FI-01 39 37 8 11 5 0 0 75 16 36
2017 FI-02 36 33 23 8 0 0 0 68 8 48
2017 FI-03 23 52 13 10 3 0 0 74 13 31
2017 FI-04 39 52 5 5 0 0 0 91 5 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 38 7 3 0 0 0 90 3 139
2017 FI-01 52 39 3 5 0 0 0 92 5 36
2017 FI-02 48 36 14 2 0 0 0 83 2 48
2017 FI-03 45 48 3 3 0 0 0 94 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 55 37 7 0 1 0 0 92 1 113
2014 FI-01 38 54 4 0 4 0 0 92 4 26
2014 FI-02 50 41 9 0 0 0 0 91 0 46
2014 FI-03 65 26 9 0 0 0 0 91 0 23
2014 FI-04 76 18 6 0 0 0 0 94 0 17
2011 FI 43 42 12 1 1 0 0 85 3 142
2011 FI-01 37 41 20 0 2 0 0 78 2 41
2011 FI-02 45 44 7 2 2 0 0 89 4 55
2011 FI-03 54 39 7 0 0 0 0 93 0 28
2011 FI-04 35 41 18 6 0 0 0 76 6 17
2008 FI 44 47 5 3 1 0 0 91 4 146
2008 FI-01 38 52 2 2 5 0 0 90 7 42
2008 FI-02 40 50 6 4 0 0 0 90 4 48
2008 FI-03 46 43 9 3 0 0 0 89 3 35
2008 FI-04 63 37 0 0 0 0 0 100 0 19

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 46 11 7 1 0 0 81 8 139
2017 FI-01 34 50 9 3 5 0 0 83 8 36
2017 FI-02 29 42 19 10 0 0 0 71 10 48
2017 FI-03 32 55 6 6 0 0 0 87 6 31
2017 FI-04 54 37 5 5 0 0 0 91 5 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 54 39 5 2 0 0 0 93 2 138
2017 FI-01 52 37 8 3 0 0 0 89 3 36
2017 FI-02 48 41 6 4 0 0 0 89 4 47
2017 FI-03 48 48 3 0 0 0 0 97 0 31
2017 FI-04 77 23 0 0 0 0 0 100 0 21
2014 FI 67 26 7 0 0 0 0 93 0 113
2014 FI-01 66 27 8 0 0 0 0 92 0 26
2014 FI-02 65 26 9 0 0 0 0 91 0 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 71 24 6 0 0 0 0 94 0 17
2011 FI 54 38 6 2 1 0 0 92 3 142
2011 FI-01 54 37 7 0 2 0 0 90 2 41
2011 FI-02 53 38 7 2 0 0 0 91 2 55
2011 FI-03 54 39 4 4 0 0 0 93 4 28
2011 FI-04 53 41 0 6 0 0 0 94 6 17

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 43 12 5 1 1 0 82 6 138
2017 FI-01 33 44 8 11 0 3 0 80 11 36
2017 FI-02 34 43 17 4 2 0 0 76 6 47
2017 FI-03 39 45 13 3 0 0 0 84 3 31
2017 FI-04 58 42 0 0 0 0 0 100 0 21
2014 FI 34 51 8 5 2 0 0 85 7 113
2014 FI-01 30 47 19 0 4 0 0 77 4 26
2014 FI-02 33 52 7 7 2 0 0 85 9 46
2014 FI-03 35 57 4 4 0 0 0 91 4 23
2014 FI-04 41 47 0 12 0 0 0 88 12 17
2011 FI 30 46 13 9 1 0 0 77 11 142
2011 FI-01 24 44 22 7 2 0 0 68 10 41
2011 FI-02 38 42 11 9 0 0 0 80 9 55
2011 FI-03 29 57 4 7 4 0 0 86 11 28
2011 FI-04 18 53 12 18 0 0 0 71 18 17

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 38 7 6 1 0 0 86 7 138
2017 FI-01 44 48 0 8 0 0 0 92 8 36
2017 FI-02 42 39 11 6 2 0 0 81 8 47
2017 FI-03 45 42 6 6 0 0 0 87 6 31
2017 FI-04 68 18 9 5 0 0 0 86 5 21
2014 FI 40 44 11 2 2 1 0 85 4 113
2014 FI-01 38 39 19 0 4 0 0 77 4 26
2014 FI-02 37 50 7 2 2 2 0 89 4 46
2014 FI-03 43 39 17 0 0 0 0 83 0 23
2014 FI-04 41 47 6 6 0 0 0 88 6 17

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 44 40 11 4 1 0 0 84 5 138
2017 FI-01 45 42 8 5 0 0 0 86 5 36
2017 FI-02 36 40 15 6 2 0 0 76 8 47
2017 FI-03 45 45 10 0 0 0 0 90 0 31
2017 FI-04 54 37 5 5 0 0 0 91 5 21
2014 FI 43 43 10 3 2 0 0 86 4 113
2014 FI-01 34 51 11 0 4 0 0 85 4 26
2014 FI-02 43 41 9 4 2 0 0 85 7 46
2014 FI-03 43 48 9 0 0 0 0 91 0 23
2014 FI-04 53 29 12 6 0 0 0 82 6 17
2011 FI 52 30 11 5 1 1 0 84 6 142
2011 FI-01 61 24 5 7 0 2 0 88 8 41
2011 FI-02 55 27 15 4 0 0 0 82 4 55
2011 FI-03 43 36 14 4 4 0 0 79 7 28
2011 FI-04 35 47 6 6 0 6 0 88 6 17

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 47 43 7 2 1 0 0 90 3 138
2017 FI-01 50 36 11 0 3 0 0 86 3 36
2017 FI-02 40 45 9 6 0 0 0 85 6 47
2017 FI-03 45 52 3 0 0 0 0 97 0 31
2017 FI-04 58 42 0 0 0 0 0 100 0 21
2014 FI 50 40 7 3 0 0 0 90 3 113
2014 FI-01 38 32 19 11 0 0 0 70 11 26
2014 FI-02 48 50 2 0 0 0 0 98 0 46
2014 FI-03 61 35 4 0 0 0 0 96 0 23
2014 FI-04 59 35 6 0 0 0 0 94 0 17
2011 FI 45 39 11 4 1 0 0 84 6 142
2011 FI-01 37 41 17 5 0 0 0 78 5 41
2011 FI-02 49 44 4 4 0 0 0 93 4 55
2011 FI-03 50 32 11 0 7 0 0 82 7 28
2011 FI-04 41 29 18 12 0 0 0 71 12 17
2008 FI 43 47 5 2 3 0 0 90 5 146
2008 FI-01 43 40 7 2 7 0 0 83 10 42
2008 FI-02 42 52 4 0 2 0 0 94 2 48
2008 FI-03 43 43 6 6 3 0 0 86 9 35
2008 FI-04 47 53 0 0 0 0 0 100 0 19

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 44 10 5 4 0 0 82 8 139
2017 FI-01 38 43 13 3 3 0 0 81 5 36
2017 FI-02 40 48 8 0 4 0 0 88 4 48
2017 FI-03 39 52 10 0 0 0 0 90 0 31
2017 FI-04 31 28 9 23 9 0 0 58 32 21
2014 FI 36 43 16 4 0 0 0 80 4 113
2014 FI-01 47 42 11 0 0 0 0 89 0 26
2014 FI-02 43 35 20 2 0 0 0 78 2 46
2014 FI-03 35 57 9 0 0 0 0 91 0 23
2014 FI-04 6 53 24 18 0 0 0 59 18 17
2011 FI 43 31 14 7 4 0 1 75 11 142
2011 FI-01 63 24 10 2 0 0 0 88 2 41
2011 FI-02 47 33 9 9 0 0 2 81 9 55
2011 FI-03 25 32 29 7 4 0 4 59 11 28
2011 FI-04 12 35 18 12 24 0 0 47 35 17
2008 FI 25 40 21 9 5 0 0 66 14 146
2008 FI-01 26 52 14 7 0 0 0 79 7 42
2008 FI-02 38 38 19 4 2 0 0 75 6 48
2008 FI-03 20 34 20 17 9 0 0 54 26 35
2008 FI-04 5 32 37 11 16 0 0 37 26 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 23 42 17 6 3 4 25 30 138
2017 FI-01 8 25 34 11 9 8 6 23 39 36
2017 FI-02 4 25 43 17 7 0 4 24 31 48
2017 FI-03 3 10 58 19 3 3 3 24 14 31
2017 FI-04 0 29 35 31 5 0 0 36 29 20
2014 FI 4 17 48 21 7 1 2 29 22 113
2014 FI-01 8 19 34 23 13 0 4 37 28 26
2014 FI-02 4 17 48 22 4 2 2 27 23 46
2014 FI-03 4 4 61 22 9 0 0 30 9 23
2014 FI-04 0 29 47 18 6 0 0 24 29 17
2011 FI 12 23 42 15 6 1 2 22 36 142
2011 FI-01 12 24 32 20 5 2 5 26 39 41
2011 FI-02 7 16 51 18 5 0 2 24 24 55
2011 FI-03 11 25 39 14 11 0 0 25 36 28
2011 FI-04 29 29 41 0 0 0 0 0 59 17
2008 FI 10 21 49 13 3 2 3 17 32 146
2008 FI-01 10 12 52 17 0 2 7 18 24 42
2008 FI-02 10 15 52 13 6 4 0 20 26 48
2008 FI-03 9 37 43 11 0 0 0 11 46 35
2008 FI-04 16 21 42 11 5 0 5 17 39 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 3 13 40 23 13 2 6 39 17 139
2017 FI-01 3 19 22 19 20 8 8 47 26 36
2017 FI-02 6 12 52 14 11 0 4 26 19 48
2017 FI-03 0 6 48 26 13 0 6 41 7 31
2017 FI-04 0 14 32 45 9 0 0 54 14 21
2014 FI 2 11 28 34 18 4 4 56 13 112
2014 FI-01 8 15 38 8 24 4 4 34 25 26
2014 FI-02 0 11 22 42 11 7 7 62 13 45
2014 FI-03 0 9 35 35 22 0 0 57 9 23
2014 FI-04 0 6 24 47 24 0 0 71 6 17
2011 FI 2 15 31 33 14 1 4 49 18 142
2011 FI-01 2 12 37 32 10 2 5 45 16 41
2011 FI-02 2 15 29 33 18 0 4 53 17 55
2011 FI-03 0 18 29 39 14 0 0 54 18 28
2011 FI-04 6 18 29 29 12 0 6 44 25 17
2008 FI 4 12 26 37 10 5 5 53 18 146
2008 FI-01 10 7 19 36 14 7 7 58 19 42
2008 FI-02 2 10 33 33 8 10 2 48 14 48
2008 FI-03 0 20 26 40 9 0 6 52 21 35
2008 FI-04 5 16 21 42 11 0 5 56 22 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 27 33 15 7 1 7 25 39 139
2017 FI-01 5 22 28 19 9 3 14 34 33 36
2017 FI-02 13 29 33 8 11 2 4 20 45 48
2017 FI-03 6 29 39 16 3 0 6 21 38 31
2017 FI-04 9 28 33 25 5 0 0 30 37 21
2014 FI 11 24 48 8 6 1 2 15 36 113
2014 FI-01 4 19 38 28 8 0 4 37 24 26
2014 FI-02 13 30 43 2 7 2 2 9 45 46
2014 FI-03 9 17 65 4 4 0 0 9 26 23
2014 FI-04 24 18 53 0 6 0 0 6 41 17
2011 FI 15 19 43 13 4 2 4 18 36 142
2011 FI-01 17 20 27 17 7 5 7 28 42 41
2011 FI-02 9 13 51 16 4 2 5 22 24 55
2011 FI-03 14 29 57 0 0 0 0 0 43 28
2011 FI-04 29 24 29 12 6 0 0 18 53 17
2008 FI 7 26 39 15 5 3 5 22 36 146
2008 FI-01 7 10 48 19 7 0 10 29 18 42
2008 FI-02 6 35 29 17 2 8 2 21 47 48
2008 FI-03 3 37 43 9 3 0 6 12 42 35
2008 FI-04 16 16 37 16 16 0 0 32 32 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 11 44 24 7 1 6 33 20 138
2017 FI-01 8 8 31 33 9 3 8 47 18 36
2017 FI-02 6 13 44 23 9 0 4 34 20 47
2017 FI-03 6 10 58 16 3 0 6 21 17 31
2017 FI-04 10 14 46 23 7 0 0 30 24 21
2014 FI 4 11 45 28 8 1 3 38 16 113
2014 FI-01 0 4 38 46 9 0 4 57 4 26
2014 FI-02 4 13 48 20 9 2 4 30 19 46
2014 FI-03 4 13 48 26 9 0 0 35 17 23
2014 FI-04 6 18 41 29 6 0 0 35 24 17
2011 FI 6 18 30 36 8 0 1 45 25 142
2011 FI-01 2 12 32 41 10 0 2 53 15 41
2011 FI-02 5 11 29 40 15 0 0 55 16 55
2011 FI-03 7 32 32 29 0 0 0 29 39 28
2011 FI-04 18 35 24 24 0 0 0 24 53 17
2008 FI 3 25 30 26 10 3 3 38 30 146
2008 FI-01 5 17 36 21 12 0 10 37 24 42
2008 FI-02 0 13 25 40 13 10 0 58 14 48
2008 FI-03 3 43 29 23 3 0 0 26 46 35
2008 FI-04 5 42 32 11 11 0 0 21 47 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 7 24 35 16 10 1 7 28 33 139
2017 FI-01 8 28 17 14 20 3 11 39 42 36
2017 FI-02 8 21 42 15 9 0 6 25 31 48
2017 FI-03 6 19 35 29 3 0 6 34 28 31
2017 FI-04 0 33 53 5 9 0 0 14 33 21
2014 FI 8 25 41 19 4 2 2 23 34 113
2014 FI-01 4 30 27 28 8 4 0 37 35 26
2014 FI-02 11 22 46 15 2 2 2 18 34 46
2014 FI-03 4 26 43 22 0 0 4 23 32 23
2014 FI-04 12 24 47 12 6 0 0 18 35 17
2011 FI 12 20 41 18 6 2 2 24 33 142
2011 FI-01 7 20 44 15 7 5 2 24 29 41
2011 FI-02 15 11 35 27 7 2 4 37 27 55
2011 FI-03 4 32 54 7 4 0 0 11 36 28
2011 FI-04 29 29 29 12 0 0 0 12 59 17
2008 FI 11 21 34 18 9 3 4 29 35 146
2008 FI-01 7 12 24 26 19 2 10 51 22 42
2008 FI-02 6 21 31 23 10 8 0 36 30 48
2008 FI-03 20 26 37 11 0 0 6 12 48 35
2008 FI-04 16 37 47 0 0 0 0 0 53 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 5 19 34 23 12 1 7 38 26 139
2017 FI-01 0 17 33 22 14 3 11 42 20 36
2017 FI-02 6 16 34 25 11 0 8 39 24 48
2017 FI-03 6 23 35 23 10 0 3 33 30 31
2017 FI-04 9 23 29 25 14 0 0 39 32 21
2014 FI 4 17 47 22 6 2 2 30 22 113
2014 FI-01 0 27 34 24 11 0 4 37 28 26
2014 FI-02 4 13 48 24 7 2 2 32 18 46
2014 FI-03 4 13 65 13 0 4 0 14 18 23
2014 FI-04 12 18 41 24 6 0 0 29 29 17
2011 FI 4 21 36 25 8 2 4 35 27 142
2011 FI-01 2 22 24 37 7 2 5 47 26 41
2011 FI-02 5 20 38 22 7 4 4 31 27 55
2011 FI-03 4 18 46 21 11 0 0 32 21 28
2011 FI-04 6 24 41 18 6 0 6 25 31 17
2008 FI 8 25 37 14 7 5 5 23 36 146
2008 FI-01 12 12 40 17 7 7 5 27 27 42
2008 FI-02 4 35 23 15 10 8 4 29 45 48
2008 FI-03 6 29 49 9 3 0 6 12 36 35
2008 FI-04 11 26 37 16 5 0 5 22 39 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 7 24 42 15 7 1 5 23 33 139
2017 FI-01 8 14 42 16 11 3 5 30 24 36
2017 FI-02 9 29 39 10 9 0 4 20 39 48
2017 FI-03 6 26 45 13 3 0 6 17 34 31
2017 FI-04 5 24 42 25 5 0 0 30 29 21
2014 FI 9 21 41 18 8 1 3 27 31 113
2014 FI-01 8 19 38 24 8 0 4 33 28 26
2014 FI-02 11 20 39 15 9 2 4 26 33 46
2014 FI-03 4 17 52 22 4 0 0 26 22 23
2014 FI-04 12 29 35 12 12 0 0 24 41 17
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 16 5 6 3 0 1 86 9 139
2017 FI-01 75 17 0 3 3 0 3 94 6 36
2017 FI-02 67 14 8 6 4 0 0 81 10 48
2017 FI-03 65 19 6 6 3 0 0 84 10 31
2017 FI-04 68 18 5 9 0 0 0 86 9 21
2014 FI 74 17 4 4 1 0 1 92 4 113
2014 FI-01 85 8 4 0 4 0 0 92 4 26
2014 FI-02 67 20 4 9 0 0 0 87 9 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 76 18 0 0 0 0 6 100 0 17
2011 FI 70 14 6 5 2 0 2 86 7 142
2011 FI-01 71 20 5 2 2 0 0 90 5 41
2011 FI-02 71 11 5 7 2 0 4 85 9 55
2011 FI-03 64 14 11 7 4 0 0 79 11 28
2011 FI-04 76 12 6 0 0 0 6 94 0 17
2008 FI 64 14 7 6 5 0 3 81 12 146
2008 FI-01 62 17 10 2 2 0 7 85 5 42
2008 FI-02 67 8 8 6 10 0 0 75 17 48
2008 FI-03 54 20 6 11 6 0 3 76 18 35
2008 FI-04 84 11 0 5 0 0 0 95 5 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 28 12 8 3 6 8 74 12 139
2017 FI-01 37 30 14 3 0 8 8 80 3 36
2017 FI-02 42 21 15 8 4 4 6 70 13 48
2017 FI-03 19 48 6 3 3 6 13 84 8 31
2017 FI-04 45 18 9 14 5 5 5 69 20 21
2014 FI 37 39 14 4 1 2 4 80 5 113
2014 FI-01 38 43 4 4 0 4 8 91 4 26
2014 FI-02 39 26 26 7 2 0 0 65 9 46
2014 FI-03 35 48 9 0 0 4 4 90 0 23
2014 FI-04 29 59 6 0 0 0 6 94 0 17

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 62 26 6 4 1 1 0 89 5 139
2017 FI-01 62 19 11 3 3 3 0 83 6 36
2017 FI-02 61 27 6 4 2 0 0 87 6 48
2017 FI-03 61 32 3 3 0 0 0 94 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 60 30 7 2 1 0 0 90 3 113
2014 FI-01 66 27 8 0 0 0 0 92 0 26
2014 FI-02 59 26 9 4 2 0 0 85 7 46
2014 FI-03 57 35 9 0 0 0 0 91 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 42 4 2 3 2 0 91 5 139
2017 FI-01 47 39 3 0 8 3 0 89 8 36
2017 FI-02 42 46 4 4 2 2 0 89 6 48
2017 FI-03 55 39 3 3 0 0 0 94 3 31
2017 FI-04 57 43 0 0 0 0 0 100 0 21
2014 FI 38 45 8 5 2 1 1 84 7 112
2014 FI-01 47 20 21 4 4 4 0 70 8 25
2014 FI-02 28 54 7 9 0 0 2 84 9 46
2014 FI-03 35 57 4 4 0 0 0 91 4 23
2014 FI-04 53 41 0 0 6 0 0 94 6 17
2011 FI 36 39 13 8 2 1 0 76 10 142
2011 FI-01 39 24 24 7 0 5 0 67 8 41
2011 FI-02 35 49 7 5 4 0 0 84 9 55
2011 FI-03 36 46 11 4 4 0 0 82 7 28
2011 FI-04 35 29 12 24 0 0 0 65 24 17
2008 FI 41 37 8 10 3 0 1 79 14 146
2008 FI-01 48 33 2 12 5 0 0 81 17 42
2008 FI-02 33 44 6 10 4 0 2 79 15 48
2008 FI-03 40 37 14 6 3 0 0 77 9 35
2008 FI-04 47 26 11 16 0 0 0 74 16 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 43 36 4 4 4 8 0 86 9 139
2017 FI-01 37 33 6 5 5 14 0 81 12 36
2017 FI-02 29 37 9 6 6 13 0 76 14 48
2017 FI-03 58 39 0 0 3 0 0 97 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 36 33 11 10 2 5 3 76 13 112
2014 FI-01 32 17 20 16 4 12 0 55 22 25
2014 FI-02 24 37 13 11 2 7 7 70 15 46
2014 FI-03 52 39 4 4 0 0 0 91 4 23
2014 FI-04 53 41 0 6 0 0 0 94 6 17
2011 FI 35 32 15 6 5 5 1 72 12 142
2011 FI-01 34 27 24 10 0 5 0 64 10 41
2011 FI-02 29 33 13 7 9 7 2 68 18 55
2011 FI-03 43 39 11 0 4 4 0 85 4 28
2011 FI-04 47 29 12 6 6 0 0 76 12 17
2008 FI 40 34 7 8 5 6 1 79 14 146
2008 FI-01 29 31 10 7 10 14 0 69 19 42
2008 FI-02 42 31 8 6 6 4 2 78 13 48
2008 FI-03 46 34 6 9 3 3 0 82 12 35
2008 FI-04 47 42 0 11 0 0 0 89 11 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 24 21 8 4 19 4 56 16 139
2017 FI-01 17 11 22 9 5 33 3 44 22 36
2017 FI-02 21 21 23 6 4 21 5 56 14 48
2017 FI-03 19 35 23 6 3 13 0 63 11 31
2017 FI-04 18 37 20 9 0 5 11 66 11 21
2014 FI 10 32 24 13 3 12 5 51 19 112
2014 FI-01 20 25 20 8 0 28 0 62 11 25
2014 FI-02 4 30 30 15 2 11 7 42 21 46
2014 FI-03 4 43 26 9 4 4 9 55 15 23
2014 FI-04 18 35 12 18 6 6 6 60 27 17

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 54 39 4 3 0 0 0 93 3 138
2017 FI-01 51 41 3 5 0 0 0 92 5 36
2017 FI-02 55 35 8 2 0 0 0 90 2 48
2017 FI-03 57 40 3 0 0 0 0 97 0 30
2017 FI-04 58 37 0 5 0 0 0 95 5 21
2014 FI 58 33 4 4 0 0 0 91 4 112
2014 FI-01 65 32 4 0 0 0 0 96 0 25
2014 FI-02 48 37 7 9 0 0 0 85 9 46
2014 FI-03 65 30 4 0 0 0 0 96 0 23
2014 FI-04 71 24 0 6 0 0 0 94 6 17
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 45 41 4 6 2 1 0 87 9 139
2017 FI-01 53 34 8 3 3 0 0 86 5 36
2017 FI-02 40 45 4 8 0 2 0 87 8 48
2017 FI-03 48 35 3 10 3 0 0 84 13 31
2017 FI-04 40 51 0 5 0 5 0 95 5 21
2014 FI 45 34 14 5 2 0 0 79 7 113
2014 FI-01 42 35 15 4 4 0 0 77 8 26
2014 FI-02 46 33 13 7 2 0 0 78 9 46
2014 FI-03 57 17 22 4 0 0 0 74 4 23
2014 FI-04 35 53 6 6 0 0 0 88 6 17
2011 FI 38 42 10 9 1 0 0 80 10 141
2011 FI-01 38 48 10 3 3 0 0 85 5 40
2011 FI-02 49 33 11 7 0 0 0 82 7 55
2011 FI-03 29 50 7 11 4 0 0 79 14 28
2011 FI-04 24 41 12 24 0 0 0 65 24 17
2008 FI 30 35 13 12 8 1 0 66 20 145
2008 FI-01 32 34 10 10 12 2 0 68 23 41
2008 FI-02 40 25 19 6 8 2 0 66 15 48
2008 FI-03 20 51 11 11 6 0 0 71 17 35
2008 FI-04 26 37 11 26 0 0 0 63 26 19

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 55 32 6 3 2 2 0 88 5 139
2017 FI-01 59 30 3 0 5 3 0 92 6 36
2017 FI-02 48 35 13 4 0 0 0 83 4 48
2017 FI-03 65 26 3 3 0 3 0 93 3 31
2017 FI-04 54 37 5 5 0 0 0 91 5 21
2014 FI 54 33 10 3 0 1 0 88 3 113
2014 FI-01 47 30 11 8 0 4 0 80 8 26
2014 FI-02 50 39 11 0 0 0 0 89 0 46
2014 FI-03 65 26 9 0 0 0 0 91 0 23
2014 FI-04 59 29 6 6 0 0 0 88 6 17
2011 FI 50 35 6 5 4 1 0 86 9 141
2011 FI-01 45 40 5 5 5 0 0 85 10 40
2011 FI-02 56 27 9 4 2 2 0 85 6 55
2011 FI-03 39 50 4 4 4 0 0 89 7 28
2011 FI-04 53 29 0 12 6 0 0 82 18 17
2008 FI 45 29 11 7 7 2 0 75 14 146
2008 FI-01 38 31 7 10 10 5 0 73 20 42
2008 FI-02 54 25 10 4 4 2 0 81 9 48
2008 FI-03 37 34 17 3 9 0 0 71 11 35
2008 FI-04 53 21 11 11 5 0 0 74 16 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 38 8 7 0 0 0 86 7 139
2017 FI-01 61 28 6 6 0 0 0 89 6 36
2017 FI-02 44 42 8 6 0 0 0 86 6 48
2017 FI-03 45 39 10 6 0 0 0 84 6 31
2017 FI-04 39 47 9 5 0 0 0 86 5 21
2014 FI 50 41 7 1 1 0 0 91 2 113
2014 FI-01 46 39 11 0 4 0 0 85 4 26
2014 FI-02 41 50 7 2 0 0 0 91 2 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 47 47 6 0 0 0 0 94 0 17
2011 FI 53 30 4 8 4 0 0 84 12 141
2011 FI-01 53 35 3 8 3 0 0 88 10 40
2011 FI-02 55 29 7 7 2 0 0 84 9 55
2011 FI-03 46 36 4 4 11 0 0 82 14 28
2011 FI-04 59 18 0 18 6 0 0 76 24 17
2008 FI 44 28 10 10 8 0 0 72 18 146
2008 FI-01 38 31 12 7 12 0 0 69 19 42
2008 FI-02 52 21 13 10 4 0 0 73 15 48
2008 FI-03 40 29 9 14 9 0 0 69 23 35
2008 FI-04 47 37 5 5 5 0 0 84 11 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 85 10 2 1 1 0 1 96 2 139
2017 FI-01 86 9 0 0 3 0 3 97 3 36
2017 FI-02 82 14 2 2 0 0 0 96 2 48
2017 FI-03 87 6 3 3 0 0 0 94 3 31
2017 FI-04 91 5 5 0 0 0 0 95 0 21
2014 FI 79 16 2 2 1 0 1 96 3 113
2014 FI-01 77 19 0 0 4 0 0 96 4 26
2014 FI-02 76 17 2 4 0 0 0 93 4 46
2014 FI-03 83 13 4 0 0 0 0 96 0 23
2014 FI-04 82 12 0 0 0 0 6 100 0 17
2011 FI 77 16 2 3 1 0 1 94 4 141
2011 FI-01 78 20 0 0 0 0 3 100 0 40
2011 FI-02 78 13 4 4 2 0 0 91 5 55
2011 FI-03 68 21 4 4 4 0 0 89 7 28
2011 FI-04 82 6 0 6 0 0 6 94 6 17
2008 FI 71 17 6 2 1 0 3 91 4 144
2008 FI-01 80 12 2 0 0 0 5 97 0 41
2008 FI-02 74 15 9 0 2 0 0 89 2 47
2008 FI-03 54 26 3 6 3 0 9 88 9 35
2008 FI-04 74 11 11 5 0 0 0 84 5 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 49 24 9 7 4 3 4 79 12 139
2017 FI-01 58 31 0 0 6 0 5 94 6 36
2017 FI-02 57 21 13 0 4 6 0 82 4 48
2017 FI-03 39 23 13 13 3 3 6 68 18 31
2017 FI-04 40 14 9 23 5 0 9 59 31 21
2014 FI 42 23 9 7 8 4 7 73 17 113
2014 FI-01 49 23 15 0 4 0 9 79 4 26
2014 FI-02 52 17 7 2 7 7 9 82 10 46
2014 FI-03 35 22 9 9 17 0 9 62 29 23
2014 FI-04 18 41 6 24 6 6 0 63 31 17
2011 FI 42 28 8 10 6 3 3 75 17 142
2011 FI-01 49 27 10 2 5 7 0 82 8 41
2011 FI-02 42 36 5 9 4 0 4 81 13 55
2011 FI-03 46 14 11 11 14 0 4 63 26 28
2011 FI-04 18 29 6 29 6 6 6 53 40 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 57 32 4 5 1 0 0 90 6 139
2017 FI-01 64 33 0 0 3 0 0 97 3 36
2017 FI-02 56 29 8 6 0 0 0 86 6 48
2017 FI-03 52 35 3 10 0 0 0 87 10 31
2017 FI-04 58 32 5 5 0 0 0 91 5 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 57 26 9 3 3 1 0 85 6 139
2017 FI-01 58 30 6 0 3 3 0 91 3 36
2017 FI-02 56 23 10 4 4 2 0 81 9 48
2017 FI-03 58 26 10 6 0 0 0 84 6 31
2017 FI-04 58 28 14 0 0 0 0 86 0 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 35 8 3 2 0 0 87 5 138
2017 FI-01 56 36 6 0 3 0 0 92 3 36
2017 FI-02 47 34 11 6 2 0 0 81 8 47
2017 FI-03 58 32 6 3 0 0 0 90 3 31
2017 FI-04 49 42 9 0 0 0 0 91 0 21
2014 FI 61 29 7 4 0 0 0 89 4 113
2014 FI-01 49 32 15 4 0 0 0 81 4 26
2014 FI-02 54 33 9 4 0 0 0 87 4 46
2014 FI-03 74 26 0 0 0 0 0 100 0 23
2014 FI-04 76 18 0 6 0 0 0 94 6 17
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 20 46 12 4 0 6 13 80 4 56
2017 FI-02 14 56 7 0 0 8 14 91 0 14
2017 FI-03 24 38 19 0 0 5 14 76 0 21
2017 FI-04 16 48 10 10 0 5 12 77 12 20
2014 FI 26 42 14 2 2 4 10 79 5 50
2014 FI-02 30 30 40 0 0 0 0 60 0 10
2014 FI-03 30 40 15 0 0 0 15 82 0 20
2014 FI-04 24 47 0 6 6 6 12 86 14 17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 29 46 8 7 3 8 0 81 10 138
2017 FI-01 39 36 5 6 3 11 0 84 9 36
2017 FI-02 23 51 13 6 4 3 0 76 11 47
2017 FI-03 23 48 6 10 3 10 0 79 14 31
2017 FI-04 35 42 5 5 0 14 0 89 5 21
2014 FI 33 49 9 4 1 4 0 86 5 113
2014 FI-01 32 57 8 0 0 4 0 92 0 26
2014 FI-02 37 39 13 7 0 4 0 80 7 46
2014 FI-03 26 61 9 0 0 4 0 91 0 23
2014 FI-04 35 47 0 6 6 6 0 88 13 17
2011 FI 34 35 18 6 3 4 1 73 9 142
2011 FI-01 39 32 22 2 2 2 0 73 5 41
2011 FI-02 35 38 13 5 4 4 2 77 10 55
2011 FI-03 25 32 25 4 4 11 0 64 8 28
2011 FI-04 35 35 12 18 0 0 0 71 18 17

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 28 44 17 7 0 4 0 75 7 138
2017 FI-01 42 30 19 3 0 6 0 77 3 36
2017 FI-02 21 44 17 15 0 3 0 67 15 47
2017 FI-03 19 58 16 6 0 0 0 77 6 31
2017 FI-04 35 42 14 0 0 9 0 85 0 21
2014 FI 35 43 18 4 0 1 0 79 4 113
2014 FI-01 39 42 19 0 0 0 0 81 0 26
2014 FI-02 33 37 24 4 0 2 0 71 4 46
2014 FI-03 22 70 9 0 0 0 0 91 0 23
2014 FI-04 47 29 12 12 0 0 0 76 12 17
2011 FI 32 33 20 10 4 1 0 66 14 142
2011 FI-01 41 27 10 17 5 0 0 68 22 41
2011 FI-02 33 31 24 9 4 0 0 64 13 55
2011 FI-03 21 43 25 0 4 7 0 69 4 28
2011 FI-04 24 35 24 12 6 0 0 59 18 17
2008 FI 30 43 14 5 4 3 0 76 9 146
2008 FI-01 26 36 21 2 10 5 0 65 13 42
2008 FI-02 31 48 17 0 2 2 0 81 2 48
2008 FI-03 31 37 9 14 3 6 0 73 18 35
2008 FI-04 37 53 5 5 0 0 0 89 5 19

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 39 21 12 1 5 0 64 14 137
2017 FI-01 40 30 11 11 0 8 0 76 12 36
2017 FI-02 15 38 25 15 2 5 0 56 18 47
2017 FI-03 17 43 27 13 0 0 0 60 13 30
2017 FI-04 16 47 18 9 0 9 0 69 10 21
2014 FI 22 53 16 5 1 3 0 77 6 113
2014 FI-01 23 51 15 8 0 4 0 76 8 26
2014 FI-02 24 48 17 4 2 4 0 75 7 46
2014 FI-03 13 74 9 4 0 0 0 87 4 23
2014 FI-04 24 47 24 6 0 0 0 71 6 17
2011 FI 22 44 14 11 5 4 0 69 17 142
2011 FI-01 37 34 10 12 2 5 0 74 15 41
2011 FI-02 25 45 9 13 4 4 0 74 17 55
2011 FI-03 0 64 18 7 11 0 0 64 18 28
2011 FI-04 12 29 35 12 6 6 0 44 19 17
2008 FI 14 47 19 9 4 7 0 65 14 146
2008 FI-01 17 48 17 10 5 5 0 68 15 42
2008 FI-02 15 52 13 10 0 10 0 74 12 48
2008 FI-03 9 40 34 3 9 6 0 52 12 35
2008 FI-04 21 42 11 16 5 5 0 67 22 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 25 37 22 8 4 5 0 65 13 138
2017 FI-01 40 30 14 8 3 6 0 74 11 36
2017 FI-02 17 38 21 8 11 5 0 58 20 47
2017 FI-03 13 39 35 6 0 6 0 55 7 31
2017 FI-04 40 42 9 9 0 0 0 82 9 21
2014 FI 29 34 20 9 2 5 0 67 11 113
2014 FI-01 28 30 23 8 0 11 0 66 9 26
2014 FI-02 33 26 24 11 2 4 0 61 14 46
2014 FI-03 26 48 17 4 4 0 0 74 9 23
2014 FI-04 29 41 12 12 0 6 0 75 13 17
2011 FI 23 36 16 11 10 4 0 62 21 142
2011 FI-01 29 37 15 12 7 0 0 66 20 41
2011 FI-02 27 36 13 7 11 5 0 67 19 55
2011 FI-03 7 43 25 7 11 7 0 54 19 28
2011 FI-04 24 18 18 24 12 6 0 44 38 17
2008 FI 18 41 19 8 8 5 0 63 17 146
2008 FI-01 14 33 26 10 12 5 0 50 23 42
2008 FI-02 19 42 25 6 2 6 0 64 9 48
2008 FI-03 20 37 11 11 14 6 0 61 27 35
2008 FI-04 26 68 0 0 5 0 0 95 5 19

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 39 20 12 3 4 0 64 16 137
2017 FI-01 42 31 14 5 3 5 0 77 8 36
2017 FI-02 13 37 28 13 4 5 0 52 18 46
2017 FI-03 16 42 19 19 0 3 0 60 20 31
2017 FI-04 18 58 9 14 0 0 0 77 14 21
2014 FI 26 45 20 6 1 2 0 72 7 113
2014 FI-01 27 47 23 4 0 0 0 73 4 26
2014 FI-02 26 41 24 4 2 2 0 69 7 46
2014 FI-03 26 43 17 9 0 4 0 73 9 23
2014 FI-04 18 59 12 12 0 0 0 76 12 17
2011 FI 19 47 11 13 7 3 0 68 21 141
2011 FI-01 18 43 8 20 8 5 0 63 29 40
2011 FI-02 25 49 11 9 4 2 0 76 13 55
2011 FI-03 7 50 14 18 11 0 0 57 29 28
2011 FI-04 24 41 12 6 12 6 0 69 19 17
2008 FI 25 38 17 13 6 1 0 64 19 145
2008 FI-01 31 33 14 14 5 2 0 66 20 42
2008 FI-02 27 40 17 8 6 2 0 68 15 48
2008 FI-03 21 35 24 15 6 0 0 56 21 34
2008 FI-04 16 47 16 16 5 0 0 63 21 19
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 32 47 16 5 1 0 0 78 6 138
2017 FI-01 34 44 19 3 0 0 0 78 3 36
2017 FI-02 24 50 15 11 0 0 0 74 11 47
2017 FI-03 32 55 13 0 0 0 0 87 0 31
2017 FI-04 44 33 18 5 0 0 0 77 5 21
2014 FI 36 51 10 2 1 1 0 88 3 113
2014 FI-01 34 54 4 8 0 0 0 89 8 26
2014 FI-02 37 48 13 0 0 2 0 87 0 46
2014 FI-03 30 57 13 0 0 0 0 87 0 23
2014 FI-04 47 41 6 0 6 0 0 88 6 17
2011 FI 33 44 13 5 3 1 0 79 8 142
2011 FI-01 37 44 10 2 5 2 0 83 8 41
2011 FI-02 44 44 7 4 2 0 0 87 5 55
2011 FI-03 18 43 25 7 4 4 0 63 11 28
2011 FI-04 18 47 24 12 0 0 0 65 12 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 44 42 9 0 0 4 0 90 0 138
2017 FI-01 56 36 5 0 0 3 0 94 0 36
2017 FI-02 34 48 15 0 0 2 0 84 0 47
2017 FI-03 39 45 6 0 0 10 0 93 0 31
2017 FI-04 58 32 5 0 0 5 0 95 0 21
2014 FI 39 49 7 1 0 4 1 92 1 113
2014 FI-01 38 51 4 0 0 4 4 96 0 26
2014 FI-02 43 43 9 2 0 2 0 89 2 46
2014 FI-03 39 48 9 0 0 4 0 91 0 23
2014 FI-04 29 65 6 0 0 0 0 94 0 17
2011 FI 37 43 13 3 0 4 1 84 3 142
2011 FI-01 44 39 7 2 0 7 0 89 3 41
2011 FI-02 44 42 7 4 0 2 2 89 4 55
2011 FI-03 7 61 21 4 0 7 0 73 4 28
2011 FI-04 41 29 29 0 0 0 0 71 0 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 42 43 8 4 1 1 1 87 4 137
2017 FI-01 45 28 17 6 3 3 0 74 9 36
2017 FI-02 41 43 9 4 0 2 0 86 4 46
2017 FI-03 39 55 3 0 0 0 3 97 0 31
2017 FI-04 49 51 0 0 0 0 0 100 0 21
2014 FI 43 36 12 5 1 3 0 81 6 113
2014 FI-01 51 19 19 11 0 0 0 70 11 26
2014 FI-02 33 46 13 2 2 4 0 82 5 46
2014 FI-03 43 39 9 4 0 4 0 86 5 23
2014 FI-04 59 29 6 6 0 0 0 88 6 17
2011 FI 43 30 12 11 2 3 0 75 13 142
2011 FI-01 44 27 17 10 2 0 0 71 12 41
2011 FI-02 45 25 11 9 2 7 0 76 12 55
2011 FI-03 32 36 11 18 4 0 0 68 21 28
2011 FI-04 47 41 6 6 0 0 0 88 6 17
2008 FI 32 36 12 8 5 5 2 73 13 146
2008 FI-01 31 29 14 12 7 5 2 64 21 42
2008 FI-02 25 33 21 6 4 6 4 65 12 48
2008 FI-03 31 49 3 6 6 6 0 85 12 35
2008 FI-04 47 37 5 5 0 5 0 89 6 19

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 34 19 7 0 7 0 73 7 137
2017 FI-01 28 35 20 3 0 14 0 73 3 36
2017 FI-02 35 32 17 9 0 6 0 72 9 46
2017 FI-03 26 42 26 3 0 3 0 70 3 31
2017 FI-04 58 23 14 5 0 0 0 82 5 21
2014 FI 29 44 13 7 2 4 1 77 9 113
2014 FI-01 15 54 19 8 4 0 0 70 11 26
2014 FI-02 26 43 13 7 2 9 0 76 10 46
2014 FI-03 39 35 17 4 0 0 4 77 5 23
2014 FI-04 41 47 0 12 0 0 0 88 12 17
2011 FI 26 32 18 12 5 6 0 62 18 142
2011 FI-01 24 37 12 15 5 7 0 66 21 41
2011 FI-02 31 33 20 7 4 5 0 67 12 55
2011 FI-03 14 25 25 18 11 7 0 42 31 28
2011 FI-04 29 35 18 12 0 6 0 69 13 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 21 18 24 12 7 15 4 47 24 138
2017 FI-01 19 19 25 8 11 14 3 46 23 36
2017 FI-02 22 21 25 13 6 11 2 49 22 47
2017 FI-03 16 19 23 10 3 23 6 50 18 31
2017 FI-04 30 5 24 18 5 14 5 42 28 21
2014 FI 16 30 19 11 5 11 7 57 19 113
2014 FI-01 11 32 23 11 4 8 11 53 19 26
2014 FI-02 13 37 17 11 7 11 4 59 21 46
2014 FI-03 26 30 22 4 4 13 0 65 10 23
2014 FI-04 18 12 18 18 6 12 18 42 33 17
2011 FI 17 16 15 18 9 20 4 44 36 142
2011 FI-01 17 15 12 15 10 32 0 46 36 41
2011 FI-02 24 18 16 13 7 18 4 53 26 55
2011 FI-03 11 21 7 29 14 11 7 39 52 28
2011 FI-04 6 6 35 24 6 18 6 15 38 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 55 29 6 6 1 1 1 87 7 138
2017 FI-01 58 28 0 5 3 3 3 91 9 36
2017 FI-02 56 27 8 4 2 2 0 85 6 47
2017 FI-03 45 35 13 6 0 0 0 81 6 31
2017 FI-04 63 28 0 9 0 0 0 91 9 21
2014 FI 57 26 8 6 2 0 2 84 8 113
2014 FI-01 54 23 11 0 8 0 4 80 8 26
2014 FI-02 57 26 4 13 0 0 0 83 13 46
2014 FI-03 52 35 9 4 0 0 0 87 4 23
2014 FI-04 65 18 12 0 0 0 6 88 0 17

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 66 25 2 3 1 1 2 93 5 138
2017 FI-01 72 16 0 3 3 3 3 94 6 36
2017 FI-02 58 31 4 4 0 0 2 91 4 47
2017 FI-03 65 32 3 0 0 0 0 97 0 31
2017 FI-04 71 18 0 6 5 0 0 90 10 21
2014 FI 74 18 4 1 1 3 1 95 2 113
2014 FI-01 73 15 4 0 4 4 0 92 4 26
2014 FI-02 74 15 4 2 0 4 0 93 2 46
2014 FI-03 78 22 0 0 0 0 0 100 0 23
2014 FI-04 65 24 6 0 0 0 6 94 0 17
2011 FI 77 15 4 1 0 1 1 95 1 142
2011 FI-01 78 12 5 2 0 2 0 93 3 41
2011 FI-02 82 9 4 2 0 2 2 94 2 55
2011 FI-03 68 29 4 0 0 0 0 96 0 28
2011 FI-04 82 18 0 0 0 0 0 100 0 17
2008 FI 67 23 5 0 1 1 1 93 1 146
2008 FI-01 62 24 7 0 2 2 2 90 3 42
2008 FI-02 60 33 4 0 0 2 0 96 0 48
2008 FI-03 74 14 6 0 3 0 3 91 3 35
2008 FI-04 84 11 5 0 0 0 0 95 0 19

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 36 15 7 2 2 0 75 10 137
2017 FI-01 39 31 16 8 3 3 0 72 11 36
2017 FI-02 41 32 13 11 2 2 0 74 13 47
2017 FI-03 23 47 23 7 0 0 0 70 7 30
2017 FI-04 48 38 9 0 0 5 0 90 0 21
2014 FI 39 47 8 6 0 0 0 86 6 113
2014 FI-01 43 42 11 4 0 0 0 85 4 26
2014 FI-02 28 57 9 7 0 0 0 85 7 46
2014 FI-03 48 43 4 4 0 0 0 91 4 23
2014 FI-04 47 35 6 12 0 0 0 82 12 17
2011 FI 32 38 10 12 6 1 0 71 19 142
2011 FI-01 37 29 12 17 5 0 0 66 22 41
2011 FI-02 40 35 7 9 7 2 0 76 17 55
2011 FI-03 25 46 14 4 7 4 0 74 11 28
2011 FI-04 12 53 6 24 6 0 0 65 29 17
2008 FI 39 36 14 3 8 0 0 75 12 146
2008 FI-01 38 33 14 2 12 0 0 71 14 42
2008 FI-02 46 33 17 2 2 0 0 79 4 48
2008 FI-03 31 37 11 6 14 0 0 69 20 35
2008 FI-04 42 42 11 5 0 0 0 84 5 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 27 15 15 6 4 2 61 22 138
2017 FI-01 31 25 17 16 5 5 0 59 23 36
2017 FI-02 28 23 21 15 8 5 0 53 24 47
2017 FI-03 26 39 10 13 6 0 6 69 21 31
2017 FI-04 40 28 9 14 0 5 5 75 15 21
2014 FI 23 29 16 17 14 0 1 53 31 113
2014 FI-01 20 23 30 11 15 0 0 43 27 26
2014 FI-02 13 37 11 24 13 0 2 51 38 46
2014 FI-03 39 26 13 9 13 0 0 65 22 23
2014 FI-04 35 24 12 12 18 0 0 59 29 17
2011 FI 23 23 18 13 18 4 1 47 33 142
2011 FI-01 17 20 29 15 17 2 0 38 33 41
2011 FI-02 27 13 16 13 25 5 0 42 40 55
2011 FI-03 21 46 11 7 11 4 0 70 19 28
2011 FI-04 24 18 12 24 12 0 12 47 40 17
2008 FI 18 29 17 20 15 1 0 48 35 146
2008 FI-01 17 26 17 21 19 0 0 43 40 42
2008 FI-02 10 38 21 17 13 2 0 49 30 48
2008 FI-03 26 23 14 23 14 0 0 49 37 35
2008 FI-04 32 26 16 21 5 0 0 58 26 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 33 42 14 6 1 4 1 78 8 137
2017 FI-01 31 39 13 5 0 8 3 79 6 36
2017 FI-02 33 41 13 6 2 4 0 78 9 46
2017 FI-03 23 52 16 6 3 0 0 74 10 31
2017 FI-04 49 42 9 0 0 0 0 91 0 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 37 8 1 1 3 0 90 2 138
2017 FI-01 48 36 5 3 5 3 0 86 8 36
2017 FI-02 49 34 15 0 0 2 0 85 0 47
2017 FI-03 42 52 3 0 0 3 0 97 0 31
2017 FI-04 68 28 5 0 0 0 0 95 0 21
2014 FI 47 41 8 1 2 1 0 89 3 113
2014 FI-01 58 38 0 0 4 0 0 96 4 26
2014 FI-02 43 39 11 2 2 2 0 84 4 46
2014 FI-03 35 52 13 0 0 0 0 87 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 45 6 2 0 1 0 92 2 138
2017 FI-01 48 44 3 5 0 0 0 92 5 36
2017 FI-02 41 46 8 2 0 2 0 89 2 47
2017 FI-03 39 55 6 0 0 0 0 94 0 31
2017 FI-04 68 32 0 0 0 0 0 100 0 21
2014 FI 51 35 10 3 0 2 0 87 3 113
2014 FI-01 51 30 8 8 0 4 0 84 8 26
2014 FI-02 48 35 13 2 0 2 0 84 2 46
2014 FI-03 39 48 13 0 0 0 0 87 0 23
2014 FI-04 71 29 0 0 0 0 0 100 0 17
2011 FI 48 39 6 2 4 1 0 88 6 142
2011 FI-01 54 32 7 2 5 0 0 85 7 41
2011 FI-02 53 36 7 0 2 2 0 91 2 55
2011 FI-03 36 50 4 4 7 0 0 86 11 28
2011 FI-04 41 47 6 6 0 0 0 88 6 17

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 60 34 4 1 1 0 0 94 2 138
2017 FI-01 59 32 3 3 3 0 0 92 5 36
2017 FI-02 56 40 4 0 0 0 0 96 0 47
2017 FI-03 55 39 3 3 0 0 0 94 3 31
2017 FI-04 77 23 0 0 0 0 0 100 0 21
2014 FI 70 24 5 0 0 1 0 95 0 113
2014 FI-01 70 23 8 0 0 0 0 92 0 26
2014 FI-02 72 20 7 0 0 2 0 93 0 46
2014 FI-03 57 39 4 0 0 0 0 96 0 23
2014 FI-04 82 18 0 0 0 0 0 100 0 17
2011 FI 59 31 6 1 1 0 1 91 3 141
2011 FI-01 63 27 5 2 2 0 0 90 5 41
2011 FI-02 64 27 7 2 0 0 0 91 2 55
2011 FI-03 46 36 11 0 4 0 4 85 4 28
2011 FI-04 50 50 0 0 0 0 0 100 0 16
2008 FI 50 36 7 5 1 0