2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	40	3	6	1	91	6	139
2017	FI-01	50	36	11	3	0	87	3	36
2017	FI-02	52	39	0	6	2	92	8	48
2017	FI-03	58	39	0	3	0	97	3	31
2017	FI-04	39	52	0	9	0	91	9	21
2014	FI	57	37	4	2	0	95	2	113
2014	FI-01	49	47	0	4	0	96	4	26
2014	FI-02	65	30	4	0	0	96	0	46
2014	FI-03	61	30	9	0	0	91	0	23
2014	FI-04	41	53	0	6	0	94	6	17
2011	FI	58	37	1	4	1	95	4	142
2011	FI-01	56	39	0	5	0	95	5	41
2011	FI-02	67	27	2	4	0	95	4	55
2011	FI-03	57	39	0	0	4	96	4	28
2011	FI-04	41	53	0	6	0	94	6	17
2008	FI	58	36	1	5	0	94	5	145
2008	FI-01	49	41	0	10	0	90	10	41
2008	FI-02	63	35	2	0	0	98	0	48
2008	FI-03	60	34	3	3	0	94	3	35
2008	FI-04	58	32	0	11	0	89	11	19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	21	3	1	0	96	1	139
2017	FI-01	81	16	3	0	0	97	0	36
2017	FI-02	71	23	6	0	0	94	0	48
2017	FI-03	74	26	0	0	0	100	0	31
2017	FI-04	72	23	0	5	0	95	5	21
2014	FI	79	20	1	0	0	99	0	113
2014	FI-01	73	27	0	0	0	100	0	26
2014	FI-02	83	15	2	0	0	98	0	46
2014	FI-03	74	26	0	0	0	100	0	23
2014	FI-04	82	18	0	0	0	100	0	17
2011	FI	77	18	2	2	1	96	2	142
2011	FI-01	78	20	2	0	0	98	0	41
2011	FI-02	78	15	2	4	2	94	4	55
2011	FI-03	75	25	0	0	0	100	0	28
2011	FI-04	76	18	6	0	0	94	0	17
2008	FI	77	18	3	2	0	95	2	145
2008	FI-01	78	17	2	2	0	95	2	41
2008	FI-02	77	19	0	4	0	96	4	48
2008	FI-03	69	23	9	0	0	91	0	35
2008	FI-04	95	5	0	0	0	100	0	19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	24	6	6	4	0	84	10	139
2017	FI-01	69	22	0	3	5	0	92	8	36
2017	FI-02	61	20	4	12	2	0	81	14	48
2017	FI-03	45	26	23	6	0	0	71	6	31
2017	FI-04	58	32	0	0	9	0	91	9	21
2014	FI	56	31	3	3	7	0	88	10	113
2014	FI-01	57	32	0	0	11	0	89	11	26
2014	FI-02	57	30	2	4	7	0	87	11	46
2014	FI-03	65	26	4	0	4	0	91	4	23
2014	FI-04	41	41	6	6	6	0	82	12	17
2011	FI	56	30	6	5	4	0	85	8	142
2011	FI-01	61	24	5	5	5	0	85	10	41
2011	FI-02	60	25	7	5	2	0	85	7	55
2011	FI-03	50	29	7	7	7	0	79	14	28
2011	FI-04	41	53	6	0	0	0	94	0	17
2008	FI	54	23	8	10	4	1	78	14	145
2008	FI-01	61	20	10	5	5	0	80	10	41
2008	FI-02	50	21	8	17	4	0	71	21	48
2008	FI-03	40	34	9	9	3	6	79	12	35
2008	FI-04	74	16	0	5	5	0	89	11	19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	35	3	6	2	89	8	139
2017	FI-01	59	33	3	5	0	92	5	36
2017	FI-02	53	27	6	12	2	79	14	48
2017	FI-03	48	48	0	3	0	97	3	31
2017	FI-04	54	37	0	0	9	91	9	21
2014	FI	53	34	8	4	1	87	5	113
2014	FI-01	54	34	8	4	0	89	4	26
2014	FI-02	48	33	13	7	0	80	7	46
2014	FI-03	61	39	0	0	0	100	0	23
2014	FI-04	53	29	6	6	6	82	12	17
2011	FI	61	27	7	4	1	88	5	142
2011	FI-01	68	22	2	5	2	90	7	41
2011	FI-02	67	22	7	2	2	89	4	55
2011	FI-03	43	43	11	4	0	86	4	28
2011	FI-04	47	35	12	6	0	82	6	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	42	6	7	4	83	11	139
2017	FI-01	44	39	5	5	6	84	11	36
2017	FI-02	38	40	8	10	4	78	14	48
2017	FI-03	35	48	6	6	3	84	10	31
2017	FI-04	54	42	5	0	0	95	0	21
2014	FI	36	50	6	6	2	86	8	113
2014	FI-01	30	51	8	4	8	81	11	26
2014	FI-02	33	46	9	13	0	78	13	46
2014	FI-03	35	61	4	0	0	96	0	23
2014	FI-04	59	41	0	0	0	100	0	17
2011	FI	45	35	10	6	4	80	10	142
2011	FI-01	44	37	7	10	2	80	12	41
2011	FI-02	44	31	16	4	5	75	9	55
2011	FI-03	54	36	7	0	4	89	4	28
2011	FI-04	41	41	0	18	0	82	18	17
2008	FI	41	36	11	10	2	77	12	146
2008	FI-01	29	45	12	10	5	74	14	42
2008	FI-02	48	33	10	8	0	81	8	48
2008	FI-03	43	31	14	9	3	74	11	35
2008	FI-04	53	32	5	11	0	84	11	19

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	40	7	2	1	1	91	3	139
2017	FI-01	53	33	9	0	3	3	88	3	36
2017	FI-02	41	44	10	4	0	0	86	4	48
2017	FI-03	58	35	3	3	0	0	94	3	31
2017	FI-04	63	37	0	0	0	0	100	0	21
2014	FI	54	37	5	3	1	0	91	4	113
2014	FI-01	42	32	11	11	4	0	73	15	26
2014	FI-02	59	35	7	0	0	0	93	0	46
2014	FI-03	61	39	0	0	0	0	100	0	23
2014	FI-04	53	47	0	0	0	0	100	0	17
2011	FI	48	38	10	3	1	0	86	4	142
2011	FI-01	39	37	20	5	0	0	76	5	41
2011	FI-02	51	40	7	0	2	0	91	2	55
2011	FI-03	57	32	7	0	4	0	89	4	28
2011	FI-04	41	47	0	12	0	0	88	12	17
2008	FI	42	45	7	4	2	0	87	6	146
2008	FI-01	31	50	7	7	5	0	81	12	42
2008	FI-02	38	52	8	0	2	0	90	2	48
2008	FI-03	40	43	9	9	0	0	83	9	35
2008	FI-04	79	21	0	0	0	0	100	0	19

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	63	30	2	4	1	93	4	139
2017	FI-01	64	25	3	6	3	89	8	36
2017	FI-02	58	33	4	4	0	92	4	48
2017	FI-03	71	26	0	3	0	97	3	31
2017	FI-04	72	28	0	0	0	100	0	21
2014	FI	64	30	5	2	0	94	2	113
2014	FI-01	46	38	13	4	0	83	4	26
2014	FI-02	70	28	2	0	0	98	0	46
2014	FI-03	65	30	4	0	0	96	0	23
2014	FI-04	71	24	0	6	0	94	6	17
2011	FI	53	39	4	2	2	92	4	142
2011	FI-01	44	39	10	2	5	83	7	41
2011	FI-02	51	42	4	4	0	93	4	55
2011	FI-03	64	32	0	0	4	96	4	28
2011	FI-04	65	35	0	0	0	100	0	17
2008	FI	55	37	3	5	0	92	5	146
2008	FI-01	45	43	2	10	0	88	10	42
2008	FI-02	52	42	2	4	0	94	4	48
2008	FI-03	63	26	6	6	0	89	6	35
2008	FI-04	68	32	0	0	0	100	0	19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	37	6	5	89	5	138
2017	FI-01	53	33	8	5	86	5	36
2017	FI-02	46	39	6	9	85	9	48
2017	FI-03	53	47	0	0	100	0	30
2017	FI-04	68	23	9	0	91	0	21
2014	FI	51	39	5	4	90	4	113
2014	FI-01	38	54	4	4	92	4	26
2014	FI-02	50	35	9	7	85	7	46
2014	FI-03	61	35	4	0	96	0	23
2014	FI-04	59	35	0	6	94	6	17

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	31	8	6	3	1	84	9	139
2017	FI-01	61	25	0	8	3	3	89	11	36
2017	FI-02	50	25	10	11	4	0	75	15	48
2017	FI-03	52	39	10	0	0	0	90	0	31
2017	FI-04	40	46	14	0	0	0	86	0	21
2014	FI	44	42	8	4	3	0	86	6	113
2014	FI-01	49	39	8	0	4	0	89	4	26
2014	FI-02	50	41	4	4	0	0	91	4	46
2014	FI-03	43	39	9	4	4	0	83	9	23
2014	FI-04	24	53	18	0	6	0	76	6	17
2011	FI	50	34	7	4	6	0	84	9	142
2011	FI-01	51	34	10	0	5	0	85	5	41
2011	FI-02	56	31	4	7	2	0	87	9	55
2011	FI-03	46	32	11	0	11	0	79	11	28
2011	FI-04	29	47	6	6	12	0	76	18	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	31	10	10	6	1	13	70	18	139
2017	FI-01	27	22	20	8	8	5	9	58	19	36
2017	FI-02	39	31	10	11	6	0	3	72	17	48
2017	FI-03	32	42	3	10	0	0	13	85	11	31
2017	FI-04	7	32	5	14	0	0	43	68	24	21
2014	FI	35	29	8	9	7	2	10	73	18	113
2014	FI-01	38	30	8	4	11	0	9	75	17	26
2014	FI-02	35	37	11	7	7	2	2	75	14	46
2014	FI-03	48	35	4	9	0	4	0	86	9	23
2014	FI-04	18	0	6	24	12	0	41	30	60	17
2011	FI	33	27	11	12	6	0	11	68	20	142
2011	FI-01	27	32	12	12	7	0	10	65	22	41
2011	FI-02	47	29	5	11	4	0	4	79	15	55
2011	FI-03	29	21	21	14	11	0	4	52	26	28
2011	FI-04	6	24	6	12	0	0	53	63	25	17
2008	FI	33	32	5	12	8	3	8	72	22	146
2008	FI-01	36	21	12	12	7	0	12	65	22	42
2008	FI-02	33	44	6	2	2	8	4	88	5	48
2008	FI-03	40	31	0	17	11	0	0	71	29	35
2008	FI-04	16	26	0	16	16	0	26	57	43	19

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	50	11	3	1	86	4	139
2017	FI-01	33	53	6	5	3	86	8	36
2017	FI-02	29	50	17	4	0	79	4	48
2017	FI-03	42	45	13	0	0	87	0	31
2017	FI-04	45	51	5	0	0	95	0	21
2014	FI	42	46	8	4	0	88	4	113
2014	FI-01	38	34	24	4	0	72	4	26
2014	FI-02	46	48	2	4	0	93	4	46
2014	FI-03	39	52	9	0	0	91	0	23
2014	FI-04	47	47	0	6	0	94	6	17
2011	FI	35	50	7	4	4	85	8	142
2011	FI-01	29	54	5	5	7	83	12	41
2011	FI-02	38	51	4	5	2	89	7	55
2011	FI-03	36	54	7	0	4	89	4	28
2011	FI-04	35	35	24	6	0	71	6	17
2008	FI	34	49	10	3	3	84	7	146
2008	FI-01	29	48	12	2	10	76	12	42
2008	FI-02	38	44	15	2	2	81	4	48
2008	FI-03	37	51	6	6	0	89	6	35
2008	FI-04	32	63	0	5	0	95	5	19

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	44	17	7	2	0	74	9	139
2017	FI-01	42	34	19	3	3	0	75	5	36
2017	FI-02	25	42	21	10	2	0	67	12	48
2017	FI-03	23	58	13	6	0	0	81	6	31
2017	FI-04	35	51	9	5	0	0	86	5	21
2014	FI	38	39	16	4	3	1	77	6	113
2014	FI-01	34	34	17	8	8	0	68	15	26
2014	FI-02	43	39	11	2	2	2	84	4	46
2014	FI-03	43	35	22	0	0	0	78	0	23
2014	FI-04	24	47	24	6	0	0	71	6	17
2011	FI	24	49	14	8	5	0	73	13	142
2011	FI-01	27	46	20	2	5	0	73	7	41
2011	FI-02	27	45	13	9	5	0	73	15	55
2011	FI-03	21	50	11	11	7	0	71	18	28
2011	FI-04	12	59	12	18	0	0	71	18	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	41	14	9	2	75	11	139
2017	FI-01	39	37	8	11	5	75	16	36
2017	FI-02	36	33	23	8	0	68	8	48
2017	FI-03	23	52	13	10	3	74	13	31
2017	FI-04	39	52	5	5	0	91	5	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	38	7	3	0	90	3	139
2017	FI-01	52	39	3	5	0	92	5	36
2017	FI-02	48	36	14	2	0	83	2	48
2017	FI-03	45	48	3	3	0	94	3	31
2017	FI-04	72	28	0	0	0	100	0	21
2014	FI	55	37	7	0	1	92	1	113
2014	FI-01	38	54	4	0	4	92	4	26
2014	FI-02	50	41	9	0	0	91	0	46
2014	FI-03	65	26	9	0	0	91	0	23
2014	FI-04	76	18	6	0	0	94	0	17
2011	FI	43	42	12	1	1	85	3	142
2011	FI-01	37	41	20	0	2	78	2	41
2011	FI-02	45	44	7	2	2	89	4	55
2011	FI-03	54	39	7	0	0	93	0	28
2011	FI-04	35	41	18	6	0	76	6	17
2008	FI	44	47	5	3	1	91	4	146
2008	FI-01	38	52	2	2	5	90	7	42
2008	FI-02	40	50	6	4	0	90	4	48
2008	FI-03	46	43	9	3	0	89	3	35
2008	FI-04	63	37	0	0	0	100	0	19

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	46	11	7	1	81	8	139
2017	FI-01	34	50	9	3	5	83	8	36
2017	FI-02	29	42	19	10	0	71	10	48
2017	FI-03	32	55	6	6	0	87	6	31
2017	FI-04	54	37	5	5	0	91	5	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	39	5	2	0	93	2	138
2017	FI-01	52	37	8	3	0	89	3	36
2017	FI-02	48	41	6	4	0	89	4	47
2017	FI-03	48	48	3	0	0	97	0	31
2017	FI-04	77	23	0	0	0	100	0	21
2014	FI	67	26	7	0	0	93	0	113
2014	FI-01	66	27	8	0	0	92	0	26
2014	FI-02	65	26	9	0	0	91	0	46
2014	FI-03	74	22	4	0	0	96	0	23
2014	FI-04	71	24	6	0	0	94	0	17
2011	FI	54	38	6	2	1	92	3	142
2011	FI-01	54	37	7	0	2	90	2	41
2011	FI-02	53	38	7	2	0	91	2	55
2011	FI-03	54	39	4	4	0	93	4	28
2011	FI-04	53	41	0	6	0	94	6	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	43	12	5	1	1	82	6	138
2017	FI-01	33	44	8	11	0	3	80	11	36
2017	FI-02	34	43	17	4	2	0	76	6	47
2017	FI-03	39	45	13	3	0	0	84	3	31
2017	FI-04	58	42	0	0	0	0	100	0	21
2014	FI	34	51	8	5	2	0	85	7	113
2014	FI-01	30	47	19	0	4	0	77	4	26
2014	FI-02	33	52	7	7	2	0	85	9	46
2014	FI-03	35	57	4	4	0	0	91	4	23
2014	FI-04	41	47	0	12	0	0	88	12	17
2011	FI	30	46	13	9	1	0	77	11	142
2011	FI-01	24	44	22	7	2	0	68	10	41
2011	FI-02	38	42	11	9	0	0	80	9	55
2011	FI-03	29	57	4	7	4	0	86	11	28
2011	FI-04	18	53	12	18	0	0	71	18	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	38	7	6	1	0	86	7	138
2017	FI-01	44	48	0	8	0	0	92	8	36
2017	FI-02	42	39	11	6	2	0	81	8	47
2017	FI-03	45	42	6	6	0	0	87	6	31
2017	FI-04	68	18	9	5	0	0	86	5	21
2014	FI	40	44	11	2	2	1	85	4	113
2014	FI-01	38	39	19	0	4	0	77	4	26
2014	FI-02	37	50	7	2	2	2	89	4	46
2014	FI-03	43	39	17	0	0	0	83	0	23
2014	FI-04	41	47	6	6	0	0	88	6	17

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	40	11	4	1	0	84	5	138
2017	FI-01	45	42	8	5	0	0	86	5	36
2017	FI-02	36	40	15	6	2	0	76	8	47
2017	FI-03	45	45	10	0	0	0	90	0	31
2017	FI-04	54	37	5	5	0	0	91	5	21
2014	FI	43	43	10	3	2	0	86	4	113
2014	FI-01	34	51	11	0	4	0	85	4	26
2014	FI-02	43	41	9	4	2	0	85	7	46
2014	FI-03	43	48	9	0	0	0	91	0	23
2014	FI-04	53	29	12	6	0	0	82	6	17
2011	FI	52	30	11	5	1	1	84	6	142
2011	FI-01	61	24	5	7	0	2	88	8	41
2011	FI-02	55	27	15	4	0	0	82	4	55
2011	FI-03	43	36	14	4	4	0	79	7	28
2011	FI-04	35	47	6	6	0	6	88	6	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	43	7	2	1	90	3	138
2017	FI-01	50	36	11	0	3	86	3	36
2017	FI-02	40	45	9	6	0	85	6	47
2017	FI-03	45	52	3	0	0	97	0	31
2017	FI-04	58	42	0	0	0	100	0	21
2014	FI	50	40	7	3	0	90	3	113
2014	FI-01	38	32	19	11	0	70	11	26
2014	FI-02	48	50	2	0	0	98	0	46
2014	FI-03	61	35	4	0	0	96	0	23
2014	FI-04	59	35	6	0	0	94	0	17
2011	FI	45	39	11	4	1	84	6	142
2011	FI-01	37	41	17	5	0	78	5	41
2011	FI-02	49	44	4	4	0	93	4	55
2011	FI-03	50	32	11	0	7	82	7	28
2011	FI-04	41	29	18	12	0	71	12	17
2008	FI	43	47	5	2	3	90	5	146
2008	FI-01	43	40	7	2	7	83	10	42
2008	FI-02	42	52	4	0	2	94	2	48
2008	FI-03	43	43	6	6	3	86	9	35
2008	FI-04	47	53	0	0	0	100	0	19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	44	10	5	4	0	82	8	139
2017	FI-01	38	43	13	3	3	0	81	5	36
2017	FI-02	40	48	8	0	4	0	88	4	48
2017	FI-03	39	52	10	0	0	0	90	0	31
2017	FI-04	31	28	9	23	9	0	58	32	21
2014	FI	36	43	16	4	0	0	80	4	113
2014	FI-01	47	42	11	0	0	0	89	0	26
2014	FI-02	43	35	20	2	0	0	78	2	46
2014	FI-03	35	57	9	0	0	0	91	0	23
2014	FI-04	6	53	24	18	0	0	59	18	17
2011	FI	43	31	14	7	4	1	75	11	142
2011	FI-01	63	24	10	2	0	0	88	2	41
2011	FI-02	47	33	9	9	0	2	81	9	55
2011	FI-03	25	32	29	7	4	4	59	11	28
2011	FI-04	12	35	18	12	24	0	47	35	17
2008	FI	25	40	21	9	5	0	66	14	146
2008	FI-01	26	52	14	7	0	0	79	7	42
2008	FI-02	38	38	19	4	2	0	75	6	48
2008	FI-03	20	34	20	17	9	0	54	26	35
2008	FI-04	5	32	37	11	16	0	37	26	19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	4	23	42	17	6	3	4	25	30	138
2017	FI-01	8	25	34	11	9	8	6	23	39	36
2017	FI-02	4	25	43	17	7	0	4	24	31	48
2017	FI-03	3	10	58	19	3	3	3	24	14	31
2017	FI-04	0	29	35	31	5	0	0	36	29	20
2014	FI	4	17	48	21	7	1	2	29	22	113
2014	FI-01	8	19	34	23	13	0	4	37	28	26
2014	FI-02	4	17	48	22	4	2	2	27	23	46
2014	FI-03	4	4	61	22	9	0	0	30	9	23
2014	FI-04	0	29	47	18	6	0	0	24	29	17
2011	FI	12	23	42	15	6	1	2	22	36	142
2011	FI-01	12	24	32	20	5	2	5	26	39	41
2011	FI-02	7	16	51	18	5	0	2	24	24	55
2011	FI-03	11	25	39	14	11	0	0	25	36	28
2011	FI-04	29	29	41	0	0	0	0	0	59	17
2008	FI	10	21	49	13	3	2	3	17	32	146
2008	FI-01	10	12	52	17	0	2	7	18	24	42
2008	FI-02	10	15	52	13	6	4	0	20	26	48
2008	FI-03	9	37	43	11	0	0	0	11	46	35
2008	FI-04	16	21	42	11	5	0	5	17	39	19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	3	13	40	23	13	2	6	39	17	139
2017	FI-01	3	19	22	19	20	8	8	47	26	36
2017	FI-02	6	12	52	14	11	0	4	26	19	48
2017	FI-03	0	6	48	26	13	0	6	41	7	31
2017	FI-04	0	14	32	45	9	0	0	54	14	21
2014	FI	2	11	28	34	18	4	4	56	13	112
2014	FI-01	8	15	38	8	24	4	4	34	25	26
2014	FI-02	0	11	22	42	11	7	7	62	13	45
2014	FI-03	0	9	35	35	22	0	0	57	9	23
2014	FI-04	0	6	24	47	24	0	0	71	6	17
2011	FI	2	15	31	33	14	1	4	49	18	142
2011	FI-01	2	12	37	32	10	2	5	45	16	41
2011	FI-02	2	15	29	33	18	0	4	53	17	55
2011	FI-03	0	18	29	39	14	0	0	54	18	28
2011	FI-04	6	18	29	29	12	0	6	44	25	17
2008	FI	4	12	26	37	10	5	5	53	18	146
2008	FI-01	10	7	19	36	14	7	7	58	19	42
2008	FI-02	2	10	33	33	8	10	2	48	14	48
2008	FI-03	0	20	26	40	9	0	6	52	21	35
2008	FI-04	5	16	21	42	11	0	5	56	22	19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	27	33	15	7	1	7	25	39	139
2017	FI-01	5	22	28	19	9	3	14	34	33	36
2017	FI-02	13	29	33	8	11	2	4	20	45	48
2017	FI-03	6	29	39	16	3	0	6	21	38	31
2017	FI-04	9	28	33	25	5	0	0	30	37	21
2014	FI	11	24	48	8	6	1	2	15	36	113
2014	FI-01	4	19	38	28	8	0	4	37	24	26
2014	FI-02	13	30	43	2	7	2	2	9	45	46
2014	FI-03	9	17	65	4	4	0	0	9	26	23
2014	FI-04	24	18	53	0	6	0	0	6	41	17
2011	FI	15	19	43	13	4	2	4	18	36	142
2011	FI-01	17	20	27	17	7	5	7	28	42	41
2011	FI-02	9	13	51	16	4	2	5	22	24	55
2011	FI-03	14	29	57	0	0	0	0	0	43	28
2011	FI-04	29	24	29	12	6	0	0	18	53	17
2008	FI	7	26	39	15	5	3	5	22	36	146
2008	FI-01	7	10	48	19	7	0	10	29	18	42
2008	FI-02	6	35	29	17	2	8	2	21	47	48
2008	FI-03	3	37	43	9	3	0	6	12	42	35
2008	FI-04	16	16	37	16	16	0	0	32	32	19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	11	44	24	7	1	6	33	20	138
2017	FI-01	8	8	31	33	9	3	8	47	18	36
2017	FI-02	6	13	44	23	9	0	4	34	20	47
2017	FI-03	6	10	58	16	3	0	6	21	17	31
2017	FI-04	10	14	46	23	7	0	0	30	24	21
2014	FI	4	11	45	28	8	1	3	38	16	113
2014	FI-01	0	4	38	46	9	0	4	57	4	26
2014	FI-02	4	13	48	20	9	2	4	30	19	46
2014	FI-03	4	13	48	26	9	0	0	35	17	23
2014	FI-04	6	18	41	29	6	0	0	35	24	17
2011	FI	6	18	30	36	8	0	1	45	25	142
2011	FI-01	2	12	32	41	10	0	2	53	15	41
2011	FI-02	5	11	29	40	15	0	0	55	16	55
2011	FI-03	7	32	32	29	0	0	0	29	39	28
2011	FI-04	18	35	24	24	0	0	0	24	53	17
2008	FI	3	25	30	26	10	3	3	38	30	146
2008	FI-01	5	17	36	21	12	0	10	37	24	42
2008	FI-02	0	13	25	40	13	10	0	58	14	48
2008	FI-03	3	43	29	23	3	0	0	26	46	35
2008	FI-04	5	42	32	11	11	0	0	21	47	19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	24	35	16	10	1	7	28	33	139
2017	FI-01	8	28	17	14	20	3	11	39	42	36
2017	FI-02	8	21	42	15	9	0	6	25	31	48
2017	FI-03	6	19	35	29	3	0	6	34	28	31
2017	FI-04	0	33	53	5	9	0	0	14	33	21
2014	FI	8	25	41	19	4	2	2	23	34	113
2014	FI-01	4	30	27	28	8	4	0	37	35	26
2014	FI-02	11	22	46	15	2	2	2	18	34	46
2014	FI-03	4	26	43	22	0	0	4	23	32	23
2014	FI-04	12	24	47	12	6	0	0	18	35	17
2011	FI	12	20	41	18	6	2	2	24	33	142
2011	FI-01	7	20	44	15	7	5	2	24	29	41
2011	FI-02	15	11	35	27	7	2	4	37	27	55
2011	FI-03	4	32	54	7	4	0	0	11	36	28
2011	FI-04	29	29	29	12	0	0	0	12	59	17
2008	FI	11	21	34	18	9	3	4	29	35	146
2008	FI-01	7	12	24	26	19	2	10	51	22	42
2008	FI-02	6	21	31	23	10	8	0	36	30	48
2008	FI-03	20	26	37	11	0	0	6	12	48	35
2008	FI-04	16	37	47	0	0	0	0	0	53	19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	5	19	34	23	12	1	7	38	26	139
2017	FI-01	0	17	33	22	14	3	11	42	20	36
2017	FI-02	6	16	34	25	11	0	8	39	24	48
2017	FI-03	6	23	35	23	10	0	3	33	30	31
2017	FI-04	9	23	29	25	14	0	0	39	32	21
2014	FI	4	17	47	22	6	2	2	30	22	113
2014	FI-01	0	27	34	24	11	0	4	37	28	26
2014	FI-02	4	13	48	24	7	2	2	32	18	46
2014	FI-03	4	13	65	13	0	4	0	14	18	23
2014	FI-04	12	18	41	24	6	0	0	29	29	17
2011	FI	4	21	36	25	8	2	4	35	27	142
2011	FI-01	2	22	24	37	7	2	5	47	26	41
2011	FI-02	5	20	38	22	7	4	4	31	27	55
2011	FI-03	4	18	46	21	11	0	0	32	21	28
2011	FI-04	6	24	41	18	6	0	6	25	31	17
2008	FI	8	25	37	14	7	5	5	23	36	146
2008	FI-01	12	12	40	17	7	7	5	27	27	42
2008	FI-02	4	35	23	15	10	8	4	29	45	48
2008	FI-03	6	29	49	9	3	0	6	12	36	35
2008	FI-04	11	26	37	16	5	0	5	22	39	19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	24	42	15	7	1	5	23	33	139
2017	FI-01	8	14	42	16	11	3	5	30	24	36
2017	FI-02	9	29	39	10	9	0	4	20	39	48
2017	FI-03	6	26	45	13	3	0	6	17	34	31
2017	FI-04	5	24	42	25	5	0	0	30	29	21
2014	FI	9	21	41	18	8	1	3	27	31	113
2014	FI-01	8	19	38	24	8	0	4	33	28	26
2014	FI-02	11	20	39	15	9	2	4	26	33	46
2014	FI-03	4	17	52	22	4	0	0	26	22	23
2014	FI-04	12	29	35	12	12	0	0	24	41	17

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	16	5	6	3	1	86	9	139
2017	FI-01	75	17	0	3	3	3	94	6	36
2017	FI-02	67	14	8	6	4	0	81	10	48
2017	FI-03	65	19	6	6	3	0	84	10	31
2017	FI-04	68	18	5	9	0	0	86	9	21
2014	FI	74	17	4	4	1	1	92	4	113
2014	FI-01	85	8	4	0	4	0	92	4	26
2014	FI-02	67	20	4	9	0	0	87	9	46
2014	FI-03	74	22	4	0	0	0	96	0	23
2014	FI-04	76	18	0	0	0	6	100	0	17
2011	FI	70	14	6	5	2	2	86	7	142
2011	FI-01	71	20	5	2	2	0	90	5	41
2011	FI-02	71	11	5	7	2	4	85	9	55
2011	FI-03	64	14	11	7	4	0	79	11	28
2011	FI-04	76	12	6	0	0	6	94	0	17
2008	FI	64	14	7	6	5	3	81	12	146
2008	FI-01	62	17	10	2	2	7	85	5	42
2008	FI-02	67	8	8	6	10	0	75	17	48
2008	FI-03	54	20	6	11	6	3	76	18	35
2008	FI-04	84	11	0	5	0	0	95	5	19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	28	12	8	3	6	8	74	12	139
2017	FI-01	37	30	14	3	0	8	8	80	3	36
2017	FI-02	42	21	15	8	4	4	6	70	13	48
2017	FI-03	19	48	6	3	3	6	13	84	8	31
2017	FI-04	45	18	9	14	5	5	5	69	20	21
2014	FI	37	39	14	4	1	2	4	80	5	113
2014	FI-01	38	43	4	4	0	4	8	91	4	26
2014	FI-02	39	26	26	7	2	0	0	65	9	46
2014	FI-03	35	48	9	0	0	4	4	90	0	23
2014	FI-04	29	59	6	0	0	0	6	94	0	17

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	62	26	6	4	1	1	89	5	139
2017	FI-01	62	19	11	3	3	3	83	6	36
2017	FI-02	61	27	6	4	2	0	87	6	48
2017	FI-03	61	32	3	3	0	0	94	3	31
2017	FI-04	72	28	0	0	0	0	100	0	21
2014	FI	60	30	7	2	1	0	90	3	113
2014	FI-01	66	27	8	0	0	0	92	0	26
2014	FI-02	59	26	9	4	2	0	85	7	46
2014	FI-03	57	35	9	0	0	0	91	0	23
2014	FI-04	59	41	0	0	0	0	100	0	17

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	42	4	2	3	2	0	91	5	139
2017	FI-01	47	39	3	0	8	3	0	89	8	36
2017	FI-02	42	46	4	4	2	2	0	89	6	48
2017	FI-03	55	39	3	3	0	0	0	94	3	31
2017	FI-04	57	43	0	0	0	0	0	100	0	21
2014	FI	38	45	8	5	2	1	1	84	7	112
2014	FI-01	47	20	21	4	4	4	0	70	8	25
2014	FI-02	28	54	7	9	0	0	2	84	9	46
2014	FI-03	35	57	4	4	0	0	0	91	4	23
2014	FI-04	53	41	0	0	6	0	0	94	6	17
2011	FI	36	39	13	8	2	1	0	76	10	142
2011	FI-01	39	24	24	7	0	5	0	67	8	41
2011	FI-02	35	49	7	5	4	0	0	84	9	55
2011	FI-03	36	46	11	4	4	0	0	82	7	28
2011	FI-04	35	29	12	24	0	0	0	65	24	17
2008	FI	41	37	8	10	3	0	1	79	14	146
2008	FI-01	48	33	2	12	5	0	0	81	17	42
2008	FI-02	33	44	6	10	4	0	2	79	15	48
2008	FI-03	40	37	14	6	3	0	0	77	9	35
2008	FI-04	47	26	11	16	0	0	0	74	16	19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	36	4	4	4	8	0	86	9	139
2017	FI-01	37	33	6	5	5	14	0	81	12	36
2017	FI-02	29	37	9	6	6	13	0	76	14	48
2017	FI-03	58	39	0	0	3	0	0	97	3	31
2017	FI-04	72	28	0	0	0	0	0	100	0	21
2014	FI	36	33	11	10	2	5	3	76	13	112
2014	FI-01	32	17	20	16	4	12	0	55	22	25
2014	FI-02	24	37	13	11	2	7	7	70	15	46
2014	FI-03	52	39	4	4	0	0	0	91	4	23
2014	FI-04	53	41	0	6	0	0	0	94	6	17
2011	FI	35	32	15	6	5	5	1	72	12	142
2011	FI-01	34	27	24	10	0	5	0	64	10	41
2011	FI-02	29	33	13	7	9	7	2	68	18	55
2011	FI-03	43	39	11	0	4	4	0	85	4	28
2011	FI-04	47	29	12	6	6	0	0	76	12	17
2008	FI	40	34	7	8	5	6	1	79	14	146
2008	FI-01	29	31	10	7	10	14	0	69	19	42
2008	FI-02	42	31	8	6	6	4	2	78	13	48
2008	FI-03	46	34	6	9	3	3	0	82	12	35
2008	FI-04	47	42	0	11	0	0	0	89	11	19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	24	21	8	4	19	4	56	16	139
2017	FI-01	17	11	22	9	5	33	3	44	22	36
2017	FI-02	21	21	23	6	4	21	5	56	14	48
2017	FI-03	19	35	23	6	3	13	0	63	11	31
2017	FI-04	18	37	20	9	0	5	11	66	11	21
2014	FI	10	32	24	13	3	12	5	51	19	112
2014	FI-01	20	25	20	8	0	28	0	62	11	25
2014	FI-02	4	30	30	15	2	11	7	42	21	46
2014	FI-03	4	43	26	9	4	4	9	55	15	23
2014	FI-04	18	35	12	18	6	6	6	60	27	17

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	39	4	3	93	3	138
2017	FI-01	51	41	3	5	92	5	36
2017	FI-02	55	35	8	2	90	2	48
2017	FI-03	57	40	3	0	97	0	30
2017	FI-04	58	37	0	5	95	5	21
2014	FI	58	33	4	4	91	4	112
2014	FI-01	65	32	4	0	96	0	25
2014	FI-02	48	37	7	9	85	9	46
2014	FI-03	65	30	4	0	96	0	23
2014	FI-04	71	24	0	6	94	6	17

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	41	4	6	2	1	87	9	139
2017	FI-01	53	34	8	3	3	0	86	5	36
2017	FI-02	40	45	4	8	0	2	87	8	48
2017	FI-03	48	35	3	10	3	0	84	13	31
2017	FI-04	40	51	0	5	0	5	95	5	21
2014	FI	45	34	14	5	2	0	79	7	113
2014	FI-01	42	35	15	4	4	0	77	8	26
2014	FI-02	46	33	13	7	2	0	78	9	46
2014	FI-03	57	17	22	4	0	0	74	4	23
2014	FI-04	35	53	6	6	0	0	88	6	17
2011	FI	38	42	10	9	1	0	80	10	141
2011	FI-01	38	48	10	3	3	0	85	5	40
2011	FI-02	49	33	11	7	0	0	82	7	55
2011	FI-03	29	50	7	11	4	0	79	14	28
2011	FI-04	24	41	12	24	0	0	65	24	17
2008	FI	30	35	13	12	8	1	66	20	145
2008	FI-01	32	34	10	10	12	2	68	23	41
2008	FI-02	40	25	19	6	8	2	66	15	48
2008	FI-03	20	51	11	11	6	0	71	17	35
2008	FI-04	26	37	11	26	0	0	63	26	19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	55	32	6	3	2	2	88	5	139
2017	FI-01	59	30	3	0	5	3	92	6	36
2017	FI-02	48	35	13	4	0	0	83	4	48
2017	FI-03	65	26	3	3	0	3	93	3	31
2017	FI-04	54	37	5	5	0	0	91	5	21
2014	FI	54	33	10	3	0	1	88	3	113
2014	FI-01	47	30	11	8	0	4	80	8	26
2014	FI-02	50	39	11	0	0	0	89	0	46
2014	FI-03	65	26	9	0	0	0	91	0	23
2014	FI-04	59	29	6	6	0	0	88	6	17
2011	FI	50	35	6	5	4	1	86	9	141
2011	FI-01	45	40	5	5	5	0	85	10	40
2011	FI-02	56	27	9	4	2	2	85	6	55
2011	FI-03	39	50	4	4	4	0	89	7	28
2011	FI-04	53	29	0	12	6	0	82	18	17
2008	FI	45	29	11	7	7	2	75	14	146
2008	FI-01	38	31	7	10	10	5	73	20	42
2008	FI-02	54	25	10	4	4	2	81	9	48
2008	FI-03	37	34	17	3	9	0	71	11	35
2008	FI-04	53	21	11	11	5	0	74	16	19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	38	8	7	0	86	7	139
2017	FI-01	61	28	6	6	0	89	6	36
2017	FI-02	44	42	8	6	0	86	6	48
2017	FI-03	45	39	10	6	0	84	6	31
2017	FI-04	39	47	9	5	0	86	5	21
2014	FI	50	41	7	1	1	91	2	113
2014	FI-01	46	39	11	0	4	85	4	26
2014	FI-02	41	50	7	2	0	91	2	46
2014	FI-03	74	22	4	0	0	96	0	23
2014	FI-04	47	47	6	0	0	94	0	17
2011	FI	53	30	4	8	4	84	12	141
2011	FI-01	53	35	3	8	3	88	10	40
2011	FI-02	55	29	7	7	2	84	9	55
2011	FI-03	46	36	4	4	11	82	14	28
2011	FI-04	59	18	0	18	6	76	24	17
2008	FI	44	28	10	10	8	72	18	146
2008	FI-01	38	31	12	7	12	69	19	42
2008	FI-02	52	21	13	10	4	73	15	48
2008	FI-03	40	29	9	14	9	69	23	35
2008	FI-04	47	37	5	5	5	84	11	19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	85	10	2	1	1	1	96	2	139
2017	FI-01	86	9	0	0	3	3	97	3	36
2017	FI-02	82	14	2	2	0	0	96	2	48
2017	FI-03	87	6	3	3	0	0	94	3	31
2017	FI-04	91	5	5	0	0	0	95	0	21
2014	FI	79	16	2	2	1	1	96	3	113
2014	FI-01	77	19	0	0	4	0	96	4	26
2014	FI-02	76	17	2	4	0	0	93	4	46
2014	FI-03	83	13	4	0	0	0	96	0	23
2014	FI-04	82	12	0	0	0	6	100	0	17
2011	FI	77	16	2	3	1	1	94	4	141
2011	FI-01	78	20	0	0	0	3	100	0	40
2011	FI-02	78	13	4	4	2	0	91	5	55
2011	FI-03	68	21	4	4	4	0	89	7	28
2011	FI-04	82	6	0	6	0	6	94	6	17
2008	FI	71	17	6	2	1	3	91	4	144
2008	FI-01	80	12	2	0	0	5	97	0	41
2008	FI-02	74	15	9	0	2	0	89	2	47
2008	FI-03	54	26	3	6	3	9	88	9	35
2008	FI-04	74	11	11	5	0	0	84	5	19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	24	9	7	4	3	4	79	12	139
2017	FI-01	58	31	0	0	6	0	5	94	6	36
2017	FI-02	57	21	13	0	4	6	0	82	4	48
2017	FI-03	39	23	13	13	3	3	6	68	18	31
2017	FI-04	40	14	9	23	5	0	9	59	31	21
2014	FI	42	23	9	7	8	4	7	73	17	113
2014	FI-01	49	23	15	0	4	0	9	79	4	26
2014	FI-02	52	17	7	2	7	7	9	82	10	46
2014	FI-03	35	22	9	9	17	0	9	62	29	23
2014	FI-04	18	41	6	24	6	6	0	63	31	17
2011	FI	42	28	8	10	6	3	3	75	17	142
2011	FI-01	49	27	10	2	5	7	0	82	8	41
2011	FI-02	42	36	5	9	4	0	4	81	13	55
2011	FI-03	46	14	11	11	14	0	4	63	26	28
2011	FI-04	18	29	6	29	6	6	6	53	40	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	32	4	5	1	90	6	139
2017	FI-01	64	33	0	0	3	97	3	36
2017	FI-02	56	29	8	6	0	86	6	48
2017	FI-03	52	35	3	10	0	87	10	31
2017	FI-04	58	32	5	5	0	91	5	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	57	26	9	3	3	1	85	6	139
2017	FI-01	58	30	6	0	3	3	91	3	36
2017	FI-02	56	23	10	4	4	2	81	9	48
2017	FI-03	58	26	10	6	0	0	84	6	31
2017	FI-04	58	28	14	0	0	0	86	0	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	35	8	3	2	87	5	138
2017	FI-01	56	36	6	0	3	92	3	36
2017	FI-02	47	34	11	6	2	81	8	47
2017	FI-03	58	32	6	3	0	90	3	31
2017	FI-04	49	42	9	0	0	91	0	21
2014	FI	61	29	7	4	0	89	4	113
2014	FI-01	49	32	15	4	0	81	4	26
2014	FI-02	54	33	9	4	0	87	4	46
2014	FI-03	74	26	0	0	0	100	0	23
2014	FI-04	76	18	0	6	0	94	6	17

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	46	12	4	0	6	13	80	4	56
2017	FI-02	14	56	7	0	0	8	14	91	0	14
2017	FI-03	24	38	19	0	0	5	14	76	0	21
2017	FI-04	16	48	10	10	0	5	12	77	12	20
2014	FI	26	42	14	2	2	4	10	79	5	50
2014	FI-02	30	30	40	0	0	0	0	60	0	10
2014	FI-03	30	40	15	0	0	0	15	82	0	20
2014	FI-04	24	47	0	6	6	6	12	86	14	17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	46	8	7	3	8	0	81	10	138
2017	FI-01	39	36	5	6	3	11	0	84	9	36
2017	FI-02	23	51	13	6	4	3	0	76	11	47
2017	FI-03	23	48	6	10	3	10	0	79	14	31
2017	FI-04	35	42	5	5	0	14	0	89	5	21
2014	FI	33	49	9	4	1	4	0	86	5	113
2014	FI-01	32	57	8	0	0	4	0	92	0	26
2014	FI-02	37	39	13	7	0	4	0	80	7	46
2014	FI-03	26	61	9	0	0	4	0	91	0	23
2014	FI-04	35	47	0	6	6	6	0	88	13	17
2011	FI	34	35	18	6	3	4	1	73	9	142
2011	FI-01	39	32	22	2	2	2	0	73	5	41
2011	FI-02	35	38	13	5	4	4	2	77	10	55
2011	FI-03	25	32	25	4	4	11	0	64	8	28
2011	FI-04	35	35	12	18	0	0	0	71	18	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	44	17	7	0	4	75	7	138
2017	FI-01	42	30	19	3	0	6	77	3	36
2017	FI-02	21	44	17	15	0	3	67	15	47
2017	FI-03	19	58	16	6	0	0	77	6	31
2017	FI-04	35	42	14	0	0	9	85	0	21
2014	FI	35	43	18	4	0	1	79	4	113
2014	FI-01	39	42	19	0	0	0	81	0	26
2014	FI-02	33	37	24	4	0	2	71	4	46
2014	FI-03	22	70	9	0	0	0	91	0	23
2014	FI-04	47	29	12	12	0	0	76	12	17
2011	FI	32	33	20	10	4	1	66	14	142
2011	FI-01	41	27	10	17	5	0	68	22	41
2011	FI-02	33	31	24	9	4	0	64	13	55
2011	FI-03	21	43	25	0	4	7	69	4	28
2011	FI-04	24	35	24	12	6	0	59	18	17
2008	FI	30	43	14	5	4	3	76	9	146
2008	FI-01	26	36	21	2	10	5	65	13	42
2008	FI-02	31	48	17	0	2	2	81	2	48
2008	FI-03	31	37	9	14	3	6	73	18	35
2008	FI-04	37	53	5	5	0	0	89	5	19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	39	21	12	1	5	64	14	137
2017	FI-01	40	30	11	11	0	8	76	12	36
2017	FI-02	15	38	25	15	2	5	56	18	47
2017	FI-03	17	43	27	13	0	0	60	13	30
2017	FI-04	16	47	18	9	0	9	69	10	21
2014	FI	22	53	16	5	1	3	77	6	113
2014	FI-01	23	51	15	8	0	4	76	8	26
2014	FI-02	24	48	17	4	2	4	75	7	46
2014	FI-03	13	74	9	4	0	0	87	4	23
2014	FI-04	24	47	24	6	0	0	71	6	17
2011	FI	22	44	14	11	5	4	69	17	142
2011	FI-01	37	34	10	12	2	5	74	15	41
2011	FI-02	25	45	9	13	4	4	74	17	55
2011	FI-03	0	64	18	7	11	0	64	18	28
2011	FI-04	12	29	35	12	6	6	44	19	17
2008	FI	14	47	19	9	4	7	65	14	146
2008	FI-01	17	48	17	10	5	5	68	15	42
2008	FI-02	15	52	13	10	0	10	74	12	48
2008	FI-03	9	40	34	3	9	6	52	12	35
2008	FI-04	21	42	11	16	5	5	67	22	19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	37	22	8	4	5	65	13	138
2017	FI-01	40	30	14	8	3	6	74	11	36
2017	FI-02	17	38	21	8	11	5	58	20	47
2017	FI-03	13	39	35	6	0	6	55	7	31
2017	FI-04	40	42	9	9	0	0	82	9	21
2014	FI	29	34	20	9	2	5	67	11	113
2014	FI-01	28	30	23	8	0	11	66	9	26
2014	FI-02	33	26	24	11	2	4	61	14	46
2014	FI-03	26	48	17	4	4	0	74	9	23
2014	FI-04	29	41	12	12	0	6	75	13	17
2011	FI	23	36	16	11	10	4	62	21	142
2011	FI-01	29	37	15	12	7	0	66	20	41
2011	FI-02	27	36	13	7	11	5	67	19	55
2011	FI-03	7	43	25	7	11	7	54	19	28
2011	FI-04	24	18	18	24	12	6	44	38	17
2008	FI	18	41	19	8	8	5	63	17	146
2008	FI-01	14	33	26	10	12	5	50	23	42
2008	FI-02	19	42	25	6	2	6	64	9	48
2008	FI-03	20	37	11	11	14	6	61	27	35
2008	FI-04	26	68	0	0	5	0	95	5	19

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	39	20	12	3	4	64	16	137
2017	FI-01	42	31	14	5	3	5	77	8	36
2017	FI-02	13	37	28	13	4	5	52	18	46
2017	FI-03	16	42	19	19	0	3	60	20	31
2017	FI-04	18	58	9	14	0	0	77	14	21
2014	FI	26	45	20	6	1	2	72	7	113
2014	FI-01	27	47	23	4	0	0	73	4	26
2014	FI-02	26	41	24	4	2	2	69	7	46
2014	FI-03	26	43	17	9	0	4	73	9	23
2014	FI-04	18	59	12	12	0	0	76	12	17
2011	FI	19	47	11	13	7	3	68	21	141
2011	FI-01	18	43	8	20	8	5	63	29	40
2011	FI-02	25	49	11	9	4	2	76	13	55
2011	FI-03	7	50	14	18	11	0	57	29	28
2011	FI-04	24	41	12	6	12	6	69	19	17
2008	FI	25	38	17	13	6	1	64	19	145
2008	FI-01	31	33	14	14	5	2	66	20	42
2008	FI-02	27	40	17	8	6	2	68	15	48
2008	FI-03	21	35	24	15	6	0	56	21	34
2008	FI-04	16	47	16	16	5	0	63	21	19

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	47	16	5	1	0	78	6	138
2017	FI-01	34	44	19	3	0	0	78	3	36
2017	FI-02	24	50	15	11	0	0	74	11	47
2017	FI-03	32	55	13	0	0	0	87	0	31
2017	FI-04	44	33	18	5	0	0	77	5	21
2014	FI	36	51	10	2	1	1	88	3	113
2014	FI-01	34	54	4	8	0	0	89	8	26
2014	FI-02	37	48	13	0	0	2	87	0	46
2014	FI-03	30	57	13	0	0	0	87	0	23
2014	FI-04	47	41	6	0	6	0	88	6	17
2011	FI	33	44	13	5	3	1	79	8	142
2011	FI-01	37	44	10	2	5	2	83	8	41
2011	FI-02	44	44	7	4	2	0	87	5	55
2011	FI-03	18	43	25	7	4	4	63	11	28
2011	FI-04	18	47	24	12	0	0	65	12	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	42	9	0	4	0	90	0	138
2017	FI-01	56	36	5	0	3	0	94	0	36
2017	FI-02	34	48	15	0	2	0	84	0	47
2017	FI-03	39	45	6	0	10	0	93	0	31
2017	FI-04	58	32	5	0	5	0	95	0	21
2014	FI	39	49	7	1	4	1	92	1	113
2014	FI-01	38	51	4	0	4	4	96	0	26
2014	FI-02	43	43	9	2	2	0	89	2	46
2014	FI-03	39	48	9	0	4	0	91	0	23
2014	FI-04	29	65	6	0	0	0	94	0	17
2011	FI	37	43	13	3	4	1	84	3	142
2011	FI-01	44	39	7	2	7	0	89	3	41
2011	FI-02	44	42	7	4	2	2	89	4	55
2011	FI-03	7	61	21	4	7	0	73	4	28
2011	FI-04	41	29	29	0	0	0	71	0	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	43	8	4	1	1	1	87	4	137
2017	FI-01	45	28	17	6	3	3	0	74	9	36
2017	FI-02	41	43	9	4	0	2	0	86	4	46
2017	FI-03	39	55	3	0	0	0	3	97	0	31
2017	FI-04	49	51	0	0	0	0	0	100	0	21
2014	FI	43	36	12	5	1	3	0	81	6	113
2014	FI-01	51	19	19	11	0	0	0	70	11	26
2014	FI-02	33	46	13	2	2	4	0	82	5	46
2014	FI-03	43	39	9	4	0	4	0	86	5	23
2014	FI-04	59	29	6	6	0	0	0	88	6	17
2011	FI	43	30	12	11	2	3	0	75	13	142
2011	FI-01	44	27	17	10	2	0	0	71	12	41
2011	FI-02	45	25	11	9	2	7	0	76	12	55
2011	FI-03	32	36	11	18	4	0	0	68	21	28
2011	FI-04	47	41	6	6	0	0	0	88	6	17
2008	FI	32	36	12	8	5	5	2	73	13	146
2008	FI-01	31	29	14	12	7	5	2	64	21	42
2008	FI-02	25	33	21	6	4	6	4	65	12	48
2008	FI-03	31	49	3	6	6	6	0	85	12	35
2008	FI-04	47	37	5	5	0	5	0	89	6	19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	34	19	7	0	7	0	73	7	137
2017	FI-01	28	35	20	3	0	14	0	73	3	36
2017	FI-02	35	32	17	9	0	6	0	72	9	46
2017	FI-03	26	42	26	3	0	3	0	70	3	31
2017	FI-04	58	23	14	5	0	0	0	82	5	21
2014	FI	29	44	13	7	2	4	1	77	9	113
2014	FI-01	15	54	19	8	4	0	0	70	11	26
2014	FI-02	26	43	13	7	2	9	0	76	10	46
2014	FI-03	39	35	17	4	0	0	4	77	5	23
2014	FI-04	41	47	0	12	0	0	0	88	12	17
2011	FI	26	32	18	12	5	6	0	62	18	142
2011	FI-01	24	37	12	15	5	7	0	66	21	41
2011	FI-02	31	33	20	7	4	5	0	67	12	55
2011	FI-03	14	25	25	18	11	7	0	42	31	28
2011	FI-04	29	35	18	12	0	6	0	69	13	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	18	24	12	7	15	4	47	24	138
2017	FI-01	19	19	25	8	11	14	3	46	23	36
2017	FI-02	22	21	25	13	6	11	2	49	22	47
2017	FI-03	16	19	23	10	3	23	6	50	18	31
2017	FI-04	30	5	24	18	5	14	5	42	28	21
2014	FI	16	30	19	11	5	11	7	57	19	113
2014	FI-01	11	32	23	11	4	8	11	53	19	26
2014	FI-02	13	37	17	11	7	11	4	59	21	46
2014	FI-03	26	30	22	4	4	13	0	65	10	23
2014	FI-04	18	12	18	18	6	12	18	42	33	17
2011	FI	17	16	15	18	9	20	4	44	36	142
2011	FI-01	17	15	12	15	10	32	0	46	36	41
2011	FI-02	24	18	16	13	7	18	4	53	26	55
2011	FI-03	11	21	7	29	14	11	7	39	52	28
2011	FI-04	6	6	35	24	6	18	6	15	38	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	55	29	6	6	1	1	1	87	7	138
2017	FI-01	58	28	0	5	3	3	3	91	9	36
2017	FI-02	56	27	8	4	2	2	0	85	6	47
2017	FI-03	45	35	13	6	0	0	0	81	6	31
2017	FI-04	63	28	0	9	0	0	0	91	9	21
2014	FI	57	26	8	6	2	0	2	84	8	113
2014	FI-01	54	23	11	0	8	0	4	80	8	26
2014	FI-02	57	26	4	13	0	0	0	83	13	46
2014	FI-03	52	35	9	4	0	0	0	87	4	23
2014	FI-04	65	18	12	0	0	0	6	88	0	17

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	25	2	3	1	1	2	93	5	138
2017	FI-01	72	16	0	3	3	3	3	94	6	36
2017	FI-02	58	31	4	4	0	0	2	91	4	47
2017	FI-03	65	32	3	0	0	0	0	97	0	31
2017	FI-04	71	18	0	6	5	0	0	90	10	21
2014	FI	74	18	4	1	1	3	1	95	2	113
2014	FI-01	73	15	4	0	4	4	0	92	4	26
2014	FI-02	74	15	4	2	0	4	0	93	2	46
2014	FI-03	78	22	0	0	0	0	0	100	0	23
2014	FI-04	65	24	6	0	0	0	6	94	0	17
2011	FI	77	15	4	1	0	1	1	95	1	142
2011	FI-01	78	12	5	2	0	2	0	93	3	41
2011	FI-02	82	9	4	2	0	2	2	94	2	55
2011	FI-03	68	29	4	0	0	0	0	96	0	28
2011	FI-04	82	18	0	0	0	0	0	100	0	17
2008	FI	67	23	5	0	1	1	1	93	1	146
2008	FI-01	62	24	7	0	2	2	2	90	3	42
2008	FI-02	60	33	4	0	0	2	0	96	0	48
2008	FI-03	74	14	6	0	3	0	3	91	3	35
2008	FI-04	84	11	5	0	0	0	0	95	0	19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	36	15	7	2	2	75	10	137
2017	FI-01	39	31	16	8	3	3	72	11	36
2017	FI-02	41	32	13	11	2	2	74	13	47
2017	FI-03	23	47	23	7	0	0	70	7	30
2017	FI-04	48	38	9	0	0	5	90	0	21
2014	FI	39	47	8	6	0	0	86	6	113
2014	FI-01	43	42	11	4	0	0	85	4	26
2014	FI-02	28	57	9	7	0	0	85	7	46
2014	FI-03	48	43	4	4	0	0	91	4	23
2014	FI-04	47	35	6	12	0	0	82	12	17
2011	FI	32	38	10	12	6	1	71	19	142
2011	FI-01	37	29	12	17	5	0	66	22	41
2011	FI-02	40	35	7	9	7	2	76	17	55
2011	FI-03	25	46	14	4	7	4	74	11	28
2011	FI-04	12	53	6	24	6	0	65	29	17
2008	FI	39	36	14	3	8	0	75	12	146
2008	FI-01	38	33	14	2	12	0	71	14	42
2008	FI-02	46	33	17	2	2	0	79	4	48
2008	FI-03	31	37	11	6	14	0	69	20	35
2008	FI-04	42	42	11	5	0	0	84	5	19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	27	15	15	6	4	2	61	22	138
2017	FI-01	31	25	17	16	5	5	0	59	23	36
2017	FI-02	28	23	21	15	8	5	0	53	24	47
2017	FI-03	26	39	10	13	6	0	6	69	21	31
2017	FI-04	40	28	9	14	0	5	5	75	15	21
2014	FI	23	29	16	17	14	0	1	53	31	113
2014	FI-01	20	23	30	11	15	0	0	43	27	26
2014	FI-02	13	37	11	24	13	0	2	51	38	46
2014	FI-03	39	26	13	9	13	0	0	65	22	23
2014	FI-04	35	24	12	12	18	0	0	59	29	17
2011	FI	23	23	18	13	18	4	1	47	33	142
2011	FI-01	17	20	29	15	17	2	0	38	33	41
2011	FI-02	27	13	16	13	25	5	0	42	40	55
2011	FI-03	21	46	11	7	11	4	0	70	19	28
2011	FI-04	24	18	12	24	12	0	12	47	40	17
2008	FI	18	29	17	20	15	1	0	48	35	146
2008	FI-01	17	26	17	21	19	0	0	43	40	42
2008	FI-02	10	38	21	17	13	2	0	49	30	48
2008	FI-03	26	23	14	23	14	0	0	49	37	35
2008	FI-04	32	26	16	21	5	0	0	58	26	19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	42	14	6	1	4	1	78	8	137
2017	FI-01	31	39	13	5	0	8	3	79	6	36
2017	FI-02	33	41	13	6	2	4	0	78	9	46
2017	FI-03	23	52	16	6	3	0	0	74	10	31
2017	FI-04	49	42	9	0	0	0	0	91	0	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	37	8	1	1	3	90	2	138
2017	FI-01	48	36	5	3	5	3	86	8	36
2017	FI-02	49	34	15	0	0	2	85	0	47
2017	FI-03	42	52	3	0	0	3	97	0	31
2017	FI-04	68	28	5	0	0	0	95	0	21
2014	FI	47	41	8	1	2	1	89	3	113
2014	FI-01	58	38	0	0	4	0	96	4	26
2014	FI-02	43	39	11	2	2	2	84	4	46
2014	FI-03	35	52	13	0	0	0	87	0	23
2014	FI-04	59	41	0	0	0	0	100	0	17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	45	6	2	0	1	92	2	138
2017	FI-01	48	44	3	5	0	0	92	5	36
2017	FI-02	41	46	8	2	0	2	89	2	47
2017	FI-03	39	55	6	0	0	0	94	0	31
2017	FI-04	68	32	0	0	0	0	100	0	21
2014	FI	51	35	10	3	0	2	87	3	113
2014	FI-01	51	30	8	8	0	4	84	8	26
2014	FI-02	48	35	13	2	0	2	84	2	46
2014	FI-03	39	48	13	0	0	0	87	0	23
2014	FI-04	71	29	0	0	0	0	100	0	17
2011	FI	48	39	6	2	4	1	88	6	142
2011	FI-01	54	32	7	2	5	0	85	7	41
2011	FI-02	53	36	7	0	2	2	91	2	55
2011	FI-03	36	50	4	4	7	0	86	11	28
2011	FI-04	41	47	6	6	0	0	88	6	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	34	4	1	1	0	0	94	2	138
2017	FI-01	59	32	3	3	3	0	0	92	5	36
2017	FI-02	56	40	4	0	0	0	0	96	0	47
2017	FI-03	55	39	3	3	0	0	0	94	3	31
2017	FI-04	77	23	0	0	0	0	0	100	0	21
2014	FI	70	24	5	0	0	1	0	95	0	113
2014	FI-01	70	23	8	0	0	0	0	92	0	26
2014	FI-02	72	20	7	0	0	2	0	93	0	46
2014	FI-03	57	39	4	0	0	0	0	96	0	23
2014	FI-04	82	18	0	0	0	0	0	100	0	17
2011	FI	59	31	6	1	1	0	1	91	3	141
2011	FI-01	63	27	5	2	2	0	0	90	5	41
2011	FI-02	64	27	7	2	0	0	0	91	2	55
2011	FI-03	46	36	11	0	4	0	4	85	4	28
2011	FI-04	50	50	0	0	0	0	0	100	0	16
2008	FI	50	36	7	5	1	0	1	87	6	146
2008	FI-01	45	38	5	10	2	0	0	83	12	42
2008	FI-02	60	27	8	4	0	0	0	88	4	48
2008	FI-03	40	40	11	3	3	0	3	82	6	35
2008	FI-04	53	47	0	0	0	0	0	100	0	19

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	39	11	0	1	0	0	89	1	138
2017	FI-01	46	46	6	0	3	0	0	92	3	36
2017	FI-02	43	42	15	0	0	0	0	85	0	47
2017	FI-03	45	42	13	0	0	0	0	87	0	31
2017	FI-04	72	23	5	0	0	0	0	95	0	21
2014	FI	59	31	6	1	1	1	1	92	2	113
2014	FI-01	47	34	11	0	4	0	4	84	4	26
2014	FI-02	54	37	4	2	0	2	0	93	2	46
2014	FI-03	74	22	4	0	0	0	0	96	0	23
2014	FI-04	71	24	6	0	0	0	0	94	0	17
2011	FI	48	34	9	6	4	0	0	82	9	141
2011	FI-01	54	27	12	2	5	0	0	80	7	41
2011	FI-02	47	33	9	9	2	0	0	80	11	55
2011	FI-03	50	43	0	4	4	0	0	93	7	28
2011	FI-04	25	44	19	6	6	0	0	69	13	16

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	36	9	2	1	0	88	3	138
2017	FI-01	48	38	8	3	3	0	86	5	36
2017	FI-02	43	40	15	2	0	0	83	2	47
2017	FI-03	48	45	3	3	0	0	94	3	31
2017	FI-04	77	18	5	0	0	0	95	0	21
2014	FI	59	31	9	1	0	1	90	1	113
2014	FI-01	47	34	15	4	0	0	81	4	26
2014	FI-02	57	30	11	0	0	2	89	0	46
2014	FI-03	70	30	0	0	0	0	100	0	23
2014	FI-04	65	29	6	0	0	0	94	0	17
2011	FI	48	33	11	5	3	0	81	8	141
2011	FI-01	46	34	12	5	2	0	80	7	41
2011	FI-02	53	27	11	9	0	0	80	9	55
2011	FI-03	46	39	7	0	7	0	86	7	28
2011	FI-04	31	44	19	0	6	0	75	6	16
2008	FI	50	35	9	3	2	1	86	5	145
2008	FI-01	49	29	10	5	5	2	80	10	41
2008	FI-02	50	42	4	2	2	0	92	4	48
2008	FI-03	46	37	17	0	0	0	83	0	35
2008	FI-04	63	32	0	5	0	0	95	5	19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	32	14	5	1	4	0	79	7	138
2017	FI-01	53	16	19	0	3	8	0	76	3	36
2017	FI-02	32	38	15	9	2	4	0	73	11	47
2017	FI-03	45	42	6	6	0	0	0	87	6	31
2017	FI-04	45	37	14	0	0	5	0	85	0	21
2014	FI	52	28	6	4	5	4	1	84	9	113
2014	FI-01	35	27	11	8	15	4	0	65	24	26
2014	FI-02	52	28	4	4	4	4	2	86	9	46
2014	FI-03	57	35	4	0	0	4	0	95	0	23
2014	FI-04	71	24	6	0	0	0	0	94	0	17
2011	FI	43	28	12	6	7	4	1	73	14	141
2011	FI-01	37	32	15	5	7	5	0	72	13	41
2011	FI-02	47	27	11	9	4	0	2	76	13	55
2011	FI-03	46	25	7	7	11	4	0	74	19	28
2011	FI-04	31	25	19	0	13	13	0	64	14	16
2008	FI	40	25	14	7	8	5	0	69	16	146
2008	FI-01	43	14	5	14	17	7	0	62	33	42
2008	FI-02	40	29	19	2	4	6	0	73	7	48
2008	FI-03	31	34	23	3	6	3	0	68	9	35
2008	FI-04	53	26	11	5	5	0	0	79	11	19

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	27	37	36	139
2017	FI-01	33	24	42	36
2017	FI-02	27	29	44	48
2017	FI-03	13	55	32	31
2017	FI-04	32	54	14	21
2014	FI	29	42	28	113
2014	FI-01	35	30	34	26
2014	FI-02	28	37	35	46
2014	FI-03	30	52	17	23
2014	FI-04	24	65	12	17
2011	FI	34	30	36	142
2011	FI-01	34	22	44	41
2011	FI-02	35	27	38	55
2011	FI-03	29	50	21	28
2011	FI-04	41	24	35	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	13	44	34	0	6	3	38
2017	FI-01	16	49	16	0	18	0	12
2017	FI-02	8	53	39	0	0	0	13
2014	FI	12	61	24	3	9999	0	33
2014	FI-02	8	62	31	0	9999	0	13
2011	FI	10	33	46	4	9999	6	48
2011	FI-01	21	36	21	7	9999	14	14
2011	FI-02	5	37	53	5	9999	0	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	10	90	139
2014	FI	12	88	112
2014	FI-02	13	87	45

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	47	13
2014	FI	43	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	38	13
2014	FI	57	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	13
2014	FI	0	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	13
2014	FI	0	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	86	14
2014	FI	64	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	36	14
2014	FI	36	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	FI	0	14
2014	FI	0	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	43	14
2014	FI	57	14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FI	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	0	14
2014	FI	0	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	43	14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	0	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	50	14
2014	FI	57	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	14
2014	FI	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	36	14
2014	FI	43	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	91	9	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	19	13	3	2	37	8	68	9	139
2017	FI-01	17	22	3	3	5	50	0	78	16	36
2017	FI-02	21	19	14	0	0	34	13	74	0	48
2017	FI-03	10	16	23	6	0	29	16	47	12	31
2017	FI-04	24	18	14	5	5	34	0	65	14	21
2014	FI	12	14	17	4	0	40	13	57	8	113
2014	FI-01	19	15	19	0	0	32	15	64	0	26
2014	FI-02	7	9	22	4	0	46	13	37	11	46
2014	FI-03	17	13	13	4	0	48	4	64	9	23
2014	FI-04	12	29	6	6	0	24	24	78	11	17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	29	16	3	1	17	1	77	4	139
2017	FI-01	28	25	9	5	0	33	0	79	8	36
2017	FI-02	31	31	16	0	0	19	2	79	0	48
2017	FI-03	32	35	23	3	0	6	0	72	3	31
2017	FI-04	54	23	14	5	5	0	0	77	9	21
2014	FI	29	35	15	4	0	15	3	78	4	113
2014	FI-01	28	27	15	0	0	27	4	78	0	26
2014	FI-02	20	41	22	2	0	13	2	72	3	46
2014	FI-03	43	35	4	9	0	9	0	86	10	23
2014	FI-04	35	35	6	6	0	12	6	86	7	17
2011	FI	44	35	13	4	2	4	0	81	6	142
2011	FI-01	56	24	12	2	2	2	0	83	5	41
2011	FI-02	47	35	11	4	0	4	0	85	4	55
2011	FI-03	32	43	7	7	4	7	0	81	12	28
2011	FI-04	24	41	29	0	6	0	0	65	6	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	47	12	3	1	1	1	84	4	139
2017	FI-01	28	50	20	3	0	0	0	78	3	36
2017	FI-02	35	44	13	6	2	0	0	79	8	48
2017	FI-03	32	65	3	0	0	0	0	97	0	31
2017	FI-04	61	30	0	0	0	0	9	100	0	21
2014	FI	27	63	7	1	0	0	2	92	1	113
2014	FI-01	19	70	11	0	0	0	0	89	0	26
2014	FI-02	22	65	11	2	0	0	0	87	2	46
2014	FI-03	39	61	0	0	0	0	0	100	0	23
2014	FI-04	35	53	0	0	0	0	12	100	0	17
2011	FI	35	49	7	4	1	1	4	88	5	142
2011	FI-01	37	54	7	2	0	0	0	90	2	41
2011	FI-02	36	47	7	5	2	2	0	85	7	55
2011	FI-03	29	57	7	4	0	0	4	89	4	28
2011	FI-04	35	29	6	6	0	0	24	85	8	17
2008	FI	34	48	11	2	1	1	3	86	3	146
2008	FI-01	29	55	10	0	2	5	0	88	3	42
2008	FI-02	33	48	15	4	0	0	0	81	4	48
2008	FI-03	34	51	11	0	0	0	3	88	0	35
2008	FI-04	42	26	5	5	0	0	21	87	7	19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	19	20	3	1	34	8	59	6	139
2017	FI-01	14	25	20	0	3	33	5	64	4	36
2017	FI-02	19	17	24	2	0	28	10	57	3	48
2017	FI-03	10	19	23	3	0	39	6	53	6	31
2017	FI-04	18	14	6	9	0	39	14	68	20	21
2014	FI	11	26	21	3	0	29	11	61	4	113
2014	FI-01	8	27	19	0	0	32	15	64	0	26
2014	FI-02	13	33	15	2	0	28	9	72	3	46
2014	FI-03	9	17	30	4	0	30	9	43	7	23
2014	FI-04	12	24	29	6	0	24	6	50	8	17
2011	FI	19	21	22	2	1	23	11	61	5	142
2011	FI-01	22	17	27	0	0	27	7	59	0	41
2011	FI-02	22	27	13	4	0	24	11	75	6	55
2011	FI-03	7	25	32	0	7	21	7	45	10	28
2011	FI-04	24	0	24	6	0	18	29	44	11	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	27	10	0	1	2	1	89	1	138
2017	FI-01	50	30	17	0	0	3	0	82	0	36
2017	FI-02	60	27	8	0	0	4	0	91	0	47
2017	FI-03	61	35	3	0	0	0	0	97	0	31
2017	FI-04	72	14	5	0	0	0	9	95	0	21
2014	FI	52	34	7	1	0	4	2	92	1	113
2014	FI-01	43	38	11	0	0	8	0	88	0	26
2014	FI-02	59	30	7	0	0	4	0	93	0	46
2014	FI-03	65	30	0	0	0	4	0	100	0	23
2014	FI-04	29	41	12	6	0	0	12	80	7	17
2011	FI	51	27	8	1	1	8	4	88	2	142
2011	FI-01	41	29	12	0	0	17	0	85	0	41
2011	FI-02	65	22	5	2	0	5	0	92	2	55
2011	FI-03	39	39	7	0	7	4	4	85	8	28
2011	FI-04	47	18	12	0	0	0	24	85	0	17
2008	FI	47	36	5	3	1	4	5	90	5	146
2008	FI-01	45	29	7	12	0	7	0	79	13	42
2008	FI-02	54	40	2	0	2	0	2	96	2	48
2008	FI-03	40	46	6	0	0	6	3	94	0	35
2008	FI-04	47	16	5	0	0	5	26	92	0	19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	34	9	0	0	3	2	90	0	139
2017	FI-01	44	33	20	0	0	3	0	79	0	36
2017	FI-02	52	35	6	0	0	4	3	94	0	48
2017	FI-03	58	39	3	0	0	0	0	97	0	31
2017	FI-04	56	28	0	0	0	7	9	100	0	21
2014	FI	44	38	5	3	0	8	2	91	3	113
2014	FI-01	39	38	15	0	0	8	0	84	0	26
2014	FI-02	52	33	2	0	0	13	0	98	0	46
2014	FI-03	43	43	4	4	0	4	0	91	5	23
2014	FI-04	29	47	0	12	0	0	12	87	13	17
2011	FI	48	26	9	3	1	9	4	85	5	142
2011	FI-01	41	29	12	0	0	17	0	85	0	41
2011	FI-02	58	22	7	5	0	7	0	86	6	55
2011	FI-03	43	32	4	4	7	7	4	84	12	28
2011	FI-04	35	24	18	0	0	0	24	77	0	17
2008	FI	45	33	10	2	2	4	4	84	4	146
2008	FI-01	43	21	19	5	5	7	0	69	10	42
2008	FI-02	54	40	2	0	2	2	0	96	2	48
2008	FI-03	34	43	14	3	0	6	0	82	3	35
2008	FI-04	47	16	5	0	0	0	32	92	0	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI-03	0	100	31
2017	FI-04	0	100	21
2014	FI	4	96	113
2014	FI-03	0	100	23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	21	11	1	0	42	9	76	1	139
2017	FI-01	22	22	14	3	0	36	3	73	4	36
2017	FI-02	15	27	10	0	0	36	13	81	0	48
2017	FI-03	6	16	10	0	0	55	13	70	0	31
2017	FI-04	24	5	9	0	0	53	9	76	0	21
2014	FI	13	11	18	0	3	46	9	55	6	113
2014	FI-01	19	15	8	0	8	39	11	69	15	26
2014	FI-02	7	9	22	0	2	50	11	39	6	46
2014	FI-03	13	9	22	0	0	57	0	50	0	23
2014	FI-04	24	18	18	0	0	29	12	70	0	17

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	31	12	2	0	19	2	82	3	139
2017	FI-01	31	30	9	5	0	25	0	81	7	36
2017	FI-02	32	31	14	2	0	19	3	79	2	48
2017	FI-03	26	39	16	0	0	16	3	80	0	31
2017	FI-04	58	18	9	0	0	14	0	89	0	21
2014	FI	35	32	11	0	2	18	3	83	2	113
2014	FI-01	28	27	4	0	4	30	8	88	6	26
2014	FI-02	33	33	17	0	2	13	2	77	3	46
2014	FI-03	39	43	4	0	0	13	0	95	0	23
2014	FI-04	47	24	12	0	0	18	0	86	0	17
2011	FI	50	30	7	3	1	10	0	88	4	141
2011	FI-01	54	27	7	2	0	10	0	89	3	41
2011	FI-02	54	24	7	2	2	11	0	88	4	54
2011	FI-03	36	39	11	7	0	7	0	81	8	28
2011	FI-04	53	35	0	0	0	12	0	100	0	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	26	20	8	9	5	61	18	137
2017	FI-01	25	28	22	11	5	8	58	18	36
2017	FI-02	25	23	27	8	13	4	50	22	48
2017	FI-03	34	34	17	7	3	3	71	11	29
2017	FI-04	54	23	9	0	14	0	77	14	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	30	29	14	12	1	44	26	139
2017	FI-01	17	37	25	3	13	5	57	17	36
2017	FI-02	12	21	33	19	14	0	33	33	48
2017	FI-03	13	42	29	10	6	0	55	16	31
2017	FI-04	11	28	28	24	9	0	39	33	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	38	27	9	8	1	3	54	18	139
2017	FI-01	20	33	22	3	11	0	11	60	15	36
2017	FI-02	17	30	33	12	6	3	0	47	19	48
2017	FI-03	6	58	19	13	3	0	0	65	16	31
2017	FI-04	11	42	32	5	10	0	0	53	15	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	35	19	16	7	1	5	56	24	139
2017	FI-01	30	28	11	9	11	0	11	65	22	36
2017	FI-02	14	33	19	21	6	3	4	51	29	48
2017	FI-03	16	42	26	13	3	0	0	58	16	31
2017	FI-04	9	44	18	20	9	0	0	53	29	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	34	12	3	6	11	77	10	137
2017	FI-01	34	33	8	0	5	20	83	7	36
2017	FI-02	34	30	13	6	6	11	72	14	47
2017	FI-03	33	50	3	0	3	10	93	4	30
2017	FI-04	39	24	28	5	5	0	63	9	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	37	18	14	4	3	63	18	139
2017	FI-01	28	34	22	3	5	8	67	9	36
2017	FI-02	17	37	21	23	2	0	54	25	48
2017	FI-03	26	48	10	13	3	0	74	16	31
2017	FI-04	35	32	18	14	0	0	68	14	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	37	20	6	4	3	69	10	139
2017	FI-01	39	31	19	5	0	5	74	6	36
2017	FI-02	29	39	21	4	4	2	70	8	48
2017	FI-03	13	52	16	10	6	3	67	17	31
2017	FI-04	48	24	23	5	0	0	72	5	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	37	26	9	5	2	59	15	139
2017	FI-01	37	22	21	8	5	5	63	15	36
2017	FI-02	17	43	23	10	4	2	61	15	48
2017	FI-03	10	42	35	10	3	0	52	13	31
2017	FI-04	20	46	18	10	5	0	67	15	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	35	27	10	3	3	59	14	139
2017	FI-01	28	31	22	11	3	5	62	15	36
2017	FI-02	25	27	29	13	2	4	54	15	48
2017	FI-03	10	52	29	6	3	0	61	10	31
2017	FI-04	25	42	23	10	0	0	67	10	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	40	18	9	4	1	2	68	13	139
2017	FI-01	23	50	11	8	5	0	3	75	14	36
2017	FI-02	25	37	21	8	4	3	2	65	13	48
2017	FI-03	32	26	29	6	3	0	3	60	10	31
2017	FI-04	28	49	9	14	0	0	0	77	14	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	27	11	2	1	3	85	4	139
2017	FI-01	45	22	19	0	3	11	75	3	36
2017	FI-02	57	29	10	2	2	0	86	4	48
2017	FI-03	65	29	6	0	0	0	94	0	31
2017	FI-04	63	28	0	9	0	0	91	9	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	72	15	2	4	2	1	5	92	7	137
2017	FI-01	61	8	6	5	5	0	14	81	12	36
2017	FI-02	77	17	0	2	2	2	0	96	4	48
2017	FI-03	73	20	0	0	0	0	7	100	0	30
2017	FI-04	81	10	0	10	0	0	0	90	10	20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	59	25	11	4	1	2	85	4	139
2017	FI-01	50	30	11	0	3	6	85	3	36
2017	FI-02	61	19	14	6	0	0	79	6	48
2017	FI-03	52	39	6	3	0	0	90	3	31
2017	FI-04	82	9	9	0	0	0	91	0	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	19	7	4	3	2	85	7	138
2017	FI-01	63	9	6	8	5	9	79	15	36
2017	FI-02	60	21	13	2	4	0	81	6	47
2017	FI-03	61	35	3	0	0	0	97	0	31
2017	FI-04	86	9	5	0	0	0	95	0	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	15	8	1	1	19	88	3	139
2017	FI-01	50	3	3	3	3	40	87	9	36
2017	FI-02	63	10	10	0	0	17	88	0	48
2017	FI-03	55	32	3	3	0	6	93	3	31
2017	FI-04	58	23	18	0	0	0	82	0	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	73	13	4	1	1	7	93	2	139
2017	FI-01	55	14	11	0	3	17	83	3	36
2017	FI-02	82	10	2	2	0	4	96	2	48
2017	FI-03	74	23	0	0	0	3	100	0	31
2017	FI-04	86	9	5	0	0	0	95	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	73	15	7	2	4	91	2	139
2017	FI-01	56	16	14	5	8	79	6	36
2017	FI-02	75	17	4	2	2	93	2	48
2017	FI-03	81	16	3	0	0	97	0	31
2017	FI-04	91	5	5	0	0	95	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	37	14	2	1	1	83	3	139
2017	FI-01	28	42	19	3	3	5	74	6	36
2017	FI-02	42	37	19	2	0	0	79	2	48
2017	FI-03	45	45	10	0	0	0	90	0	31
2017	FI-04	77	18	0	5	0	0	95	5	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	36	40	11	2	1	47	14	139
2017	FI-01	14	37	38	5	5	0	51	11	36
2017	FI-02	6	39	38	12	2	2	47	15	48
2017	FI-03	13	32	45	10	0	0	45	10	31
2017	FI-04	5	38	44	14	0	0	43	14	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	17	39	29	7	37	24	138
2017	FI-01	11	8	42	28	11	39	19	36
2017	FI-02	4	21	44	23	9	31	25	48
2017	FI-03	0	20	37	40	3	43	20	30
2017	FI-04	18	14	32	30	6	35	32	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	43	23	4	3	4	68	7	139
2017	FI-01	22	41	23	3	0	11	71	3	36
2017	FI-02	21	44	23	4	4	5	67	9	48
2017	FI-03	16	45	32	3	3	0	61	6	31
2017	FI-04	35	42	9	9	5	0	77	14	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	57	13	5	1	2	80	7	138
2017	FI-01	14	66	9	0	3	8	88	3	36
2017	FI-02	25	48	14	10	2	0	73	12	48
2017	FI-03	16	68	16	0	0	0	84	0	31
2017	FI-04	37	48	10	5	0	0	85	5	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	16	84	139
2017	FI-01	27	73	36
2017	FI-03	19	81	31
2014	FI	10	90	113

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	81	19	22
2017	FI-01	89	11	10
2014	FI	82	18	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	28	6	11	0	0	0	83	11	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	39	17	6	4	3	2	30	70	139
2017	FI-01	28	33	25	6	0	6	3	30	70	36
2017	FI-02	21	40	19	11	6	2	3	22	78	48
2017	FI-03	45	45	6	0	0	0	3	47	53	31
2017	FI-04	25	43	18	5	9	0	0	25	75	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	9	92
2017	FI-01	18	23
2017	FI-02	8	36
2017	FI-03	6	16
2017	FI-04	0	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	18	92
2017	FI-01	18	23
2017	FI-02	28	36
2017	FI-03	0	16
2017	FI-04	12	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	3	92
2017	FI-01	4	23
2017	FI-02	0	36
2017	FI-03	0	16
2017	FI-04	12	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	65	92
2017	FI-01	78	23
2017	FI-02	56	36
2017	FI-03	75	16
2017	FI-04	55	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	6	92
2017	FI-01	0	23
2017	FI-02	11	36
2017	FI-03	6	16
2017	FI-04	6	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	42	92
2017	FI-01	31	23
2017	FI-02	39	36
2017	FI-03	31	16
2017	FI-04	75	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	40 hours or more (%)	Total responses
2017	FI	24	57	13	5	1	89
2017	FI-01	36	32	23	9	0	22
2017	FI-02	17	66	8	6	3	35
2017	FI-03	25	69	6	0	0	16
2017	FI-04	20	61	20	0	0	15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	21	11	20	23	2	12	38	50	91
2017	FI-01	18	30	9	21	9	0	13	55	34	23
2017	FI-02	12	20	14	15	26	2	11	37	47	35
2017	FI-03	0	19	6	38	13	6	19	25	67	16
2017	FI-04	14	12	12	12	43	0	6	28	59	16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	11	12	11	33	4	28	18	65	92
2017	FI-01	0	13	21	14	27	4	21	18	54	23
2017	FI-02	3	17	6	14	39	3	20	25	68	36
2017	FI-03	0	6	19	6	31	6	31	10	60	16
2017	FI-04	0	0	6	6	25	6	57	0	83	16

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)